Using Design of Experiments to Optimise

Business Performance
8th – 10th December 2009 | Kuala Lumpur

WHY YOU CANNOT MISS? WORKSHOP LEADER

Design of experiments (DOE) provides a Mohd Azlan Abas is the principal consultant whom is a
powerful means to achieve breakthrough improvements in
product quality and process efficiency. This leads to
increased market share, decreased costs, and big gains
in profit. So why don’t more manufacturers use design of
experiments (DOE)?
DOE is team oriented and a variety backgrounds
such as design, manufacturing, statistics should be
involved when identifying factors and levels and
developing the matrix as this is the most skilled
part. Moreover, as this tool is used to answer specific
questions, the team should have a clear understanding of the
difference between control and noise factors. In
order to draw the maximum amount of
information a full matrix is needed which contains all possible
combinations of factors and levels. If this requires too many
experimental runs to be practical, fractions of the
matrix can be taken dependent on which effects
are of particular interest. The fewer the runs in the
experiment the less information is available.
By attending this workshop participants would be
able to increase the performance measures and
results from the Design of Experiments processes
especially in analyzing the impact of introducing new
products and concurrently optimizing the process flow.
In 3-day you will be able to:
• Align your organization business goal
effectively
• Analyse to achieve the desired outcome
• Select the best process improvement
technique
• Track and validate results through the
experiments
• Determine potential benefits on customers
and stakeholders
• Identify the best approach of cost
management
registered Mechanical Engineer with Malaysian Institute
of Engineers and Board of Engineers Malaysia specializing
in Production Engineering and Manufacturing since 2001.
Azlan is also a Certified Project Manager since 2003 from
American Project Management Institute, a Certified Six
Sigma Practitioner from General Electric Corporation since
2005 and a Certified ISO 9001:2008 Lead Auditor in 2008.
He attained Industrial Engineering Diploma at
MARA Institute of Technology in 1991, Mechanical
Engineering Degree from Western Michigan in 1995
and Masters in Business Administration from Universiti
Kebangsaan Malaysia in 1997. Having served
organizations such as General Electric, Transwater Berhad,
Gas Malaysia, PROTON, Bechtel, Shell, 3M, Petronas Penapisan,
Telekom Malaysia Berhad, DRB Hicom, Malaysia Produc-
tivity Corporation, Tenaga Nasional and PROTON Berhad.
He has more than 14 years experience
in driving organizations into improved
operations by contributing while learning what
makes one organization better than the other.
In terms of Industrial Experience he has a good mix of
technical and commercial experience in industries
such as Oil & Gas, Automotive, Security, Information
Technology, Electrical Distribution, Consumer & Retail and
Transportation. Covering many areas such as Production
Engineering, Production Planning & Operation, Plant
Operation, Design Engineering, Construction Site Opera-
tion, Project Management, Sales & Marketing Management,
Supply Chain & Logistics, Procurement & Purchasing,
Human Resource Performance, Process Development and
Improvement, Strategy Analysis and Implementation.
Previous projects have covered actual workouts,
workshops, training, seminars and consulting.
Projects have also covered site improvement, hands on
practical training on top of classroom environment situations.

Who should attend

Managers, Head and Controllers of these departments or sections
• Operations • Design
• Quality • Research & development
• Productivity • Customer Service
• Performance improvement • Marketing evolution mind power asia
 Using Design of Experiments to Optimise
Business Performance
8th – 10th December 2009 | Kuala Lumpur

Workshop Topics

Day 1
Aligning Project Goals With Your Organization’s Key Initiatives
The assessment helps provide direction and focus for an agency’s efforts to improve its performance.
Re-enabling is customer-focused and outcome- oriented. It is also important to consider the business needs
of the staff working within the agency (internal customers) and third parties outside the formal boundaries of
the agency who are involved in delivering the services and products.
• Defining the goals and aligning with organisation’s needs
• Exploring the critical parameters needed: new Product or Services
• Understanding what it take to enable or re-enable DOE process
• Applying DOEs effectively for company growth

Effective mapping and modeling current business requirements

Leading organisations recognise that improvement goals should flow from a fact-based performance analysis.
These organisations typically assess which of their processes are in greatest need of redesign in terms of
cost, quality, and timeliness. By analysing the gap between where they are and where they need to be to
achieve desired outcomes, organisations can target those processes that are in most need of reengineering,
set realistic goals, and select an appropriate process improvement technique.
• Dashboard analysis for measuring business performance
• GAPS analysis for setting directions
• Quality Functional Deployment analysis
• Identify Key Performance Indicators
• Prioritise and select processes

Day 2
Designing successful ‘Designed Experiments’
Identifying keys to success in applying statistical tools for design of experiments (DOE). Leaders who grasp
these keys will be better able to support use of DOE in their organization. Ultimately this will lead to
breakthrough improvements in product quality and process efficiency.
• Measuring responses quantitatively
• Randamosing the run order
• Blocking out the known sources of variation
• Identifying which effects would be ‘Aliased’
• Listing a sequectial series of experiments

Reconstruction of implementation plan

Pilot testing provides a method for refining the process and building support for full implementation of the
new process across the organisation. An implementation plan is developed that spells out the work that needs
to be done, with time frames, milestones, decision points, and resource allocations.
• Human resource and training requirements
• Contingency plans for transition team
• Control plans for new process flow and links to continuous improvement
• Sequencing the implementation of new process
• Tracking and validation the results of the pilot test
• Assess potential benefits and impact on customers and stakeholders

evolution mind power asia

 Using Design of Experiments to Optimise
Business Performance
8th – 10th December 2009 | Kuala Lumpur

Day 3
Creating, Testing, Iterating and Optimizing A Robust Design
No matter how good a design looks or how little it costs, if it doesn’t perform reliably, it will be a failure. And
performance failures cost customers, suppliers and companies millions of dollars every day. This session will
help you acquire a better perspective on how to improve and verify product quality through critical design
decisions.
• Worst Case, Statistical, Monte Carlo
• Contributor & Sensitivity Studies
• Six Sigma Analysis
• Cp, Cpk Results
• Tolerance Allocation
• Tolerance Distribution

Designs that provide value

Learn more about statistical tools and modeling used to predict Analysis:
Force/Effort and optimize design and performance:
• Taguchi Method • Tactile Studies
• Critical Parameter Analysis • Vector Animation
• Parameter Variation Studies • Force Balancing
• Parameter Sensitivity Studies • Force Contributor Optimization
• Contributor Studies • Force Allocation
• Timing Analysis & Diagrams
• Parameter Optimization

Managing Costs While Increasing the Quality of Your Design

The cost of implementing design changes increases significantly after the initial design is completed, and
peaks after the product’s release to deploying, while the potential cost impact of those changes diminishes
over the same period of time. Learn a better approach of applying a cost management system.
• List all detailed customer requirements and functional requirements of the product
• Obtain technical specifications of the product
• Break apart the product
• Inspect the components considering all the details CTQ and requirements
• Prepare detailed drawings of each component based on inspection report and technical specifications of
the product
• For each product refer to the critical to quality requirements and prepare detailed Pugh analysis

Schedule Time
0830 Registration & welcome coffee
0845 –1015 Masterclass Begins
1015 –1030 Coffee Break
1030 –1300 Masterclass Resumes
1300 –1400 Lunch Break
1400 –1600 Masterclass Resumes
1600 –1615 Coffee Break
1615 –1700 Masterclass Resumes
1730 Masterclass Ends
evolution mind power asia