.

MANAGERIEAL ROLES: this is divides are

3 parts and each role contains 3 types
INTER PEERSONAL ROLES: 1.FIGURE HEAD ROLE
2. LEADER ROLE
3. LISON ROLE

INFORMATIONAL ROLES: 1.MONITOR ROLE

2. DISSEMINATOR ROLE
3. SPOKES MEN ROLE

DECISIONAL ROLES: 1.ENTREPRENEUR ROLE

2. DISTURBANCE HANDLER ROLE
3. RESOURCE ALLOCATOR ROLE
4. NEGOTIATOR ROLE

FIGURE HEAD ROLE: acts as legal and symbolic head; performs obligatory social, ceremonial or
Legal duties. {hosts retirement dinners, luncheons for employees, and plant
Dedications; attend civic affaires; signs contracts on behalf of firm.}

LEADER ROLE: motivations, develops and guides subordinates; oversees staffing, training, and
Associated activities {introduces management by objectives [MBO], develops a
Challenging work climate, provides a sense of direction, acts as a role model}.

LIAISON ROLE: maintains a network of contacts and information sources out side the top management
in order to obtain information and assistance {meets with key people from the task
environment ,meets formally and informally with corporate division managers and the
CEOs of other firms}

MONITOR ROLE: seeks and obtain information in order to understand the corporation and its
Environments; acts as the nerve centre for the corporation (reviews status reports
From vice-president, reviews key indicators of corporate performance, scans wall
Street journal and key trade journals, joins select clubs and societies).

DISSEMINATOR ROLE: transmits information to the rest of the top management team and other
Key people in the corporation {chairs staff meetings, transmits policy letters,
Communicates five year plans}.

SPOKES MEN ROLE: transmits information to key groups and people in the task environment
{prepares annual report to stock holders, talks to the chamber of commerce,
States corporate policy to the media, participates in advertising compaigns,
Speaks before congressional committees}.

ENTREPRENEUR ROLE: searches the corporation and its environment for projects to improve
Products, processes, and structure; then supervises the design and
Implementation of these projects.{introduces cost reduction programmes,
Makes plant trip to division, changes forecasting system, brings in subcontr-
-Act work to level the workload, reorganizes the corporation}.
DISTURBANCE HANDLER ROLE: takes corrective action in times of disturbance or crisis.
{personally talks key creditors, interest groups, congressional committees, union leaders;
establishes investigative committees; revises objectives, strategies, and policies}.

RESOURCE ALLOCATOR ROLE: allocates corporate resources by making and /or approving
decisions {reviews budgets, revises programme, scheduling, initiates strategic planning, plans
personal load, sets objectieves.}

NEGOTIATOR: represents the corporation in negotiating important agreements; may speak directly
with key representatives of groups in the task environment or work through a negotiator;
negotiates disagreements with in the corporation by working with conflicting division heads
{works with labour as negotiator; resolves disputes, negotiates with cteditors, suppliers and
creditors}.

THESE ROLES ALSO CALLED “KEY ROLES OF MANAGERS”

_____ HENRY MINTZBERG