SPA500 Series IP phones are feature rich yet very affordable. They support Cisco SPA 9000, and hosted IP telephony scenarios. SPA500 Series Phones deliver a versatile array of features with investment protection.
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SPA500 Series IP phones are feature rich yet very affordable. They support Cisco SPA 9000, and hosted IP telephony scenarios. SPA500 Series Phones deliver a versatile array of features with investment protection.
SPA500 Series IP phones are feature rich yet very affordable. They support Cisco SPA 9000, and hosted IP telephony scenarios. SPA500 Series Phones deliver a versatile array of features with investment protection.
S.C Lee Product Manager SPA 500 Series Phones Many of the products and features described herein remain in varying stages of development and will be offered on a when-and-if-available basis. This roadmap is subject to change at the sole discretion of Cisco, and Cisco will have no liability for delay in the delivery or failure to deliver any of the products or features set forth in this document.
2007 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 2 SPA500 Series IP Phone A family comprising of six IP phones, that are feature rich yet very affordable. What is it? Small businesses looking to transition from traditional phone Key System or PBX to an IP based solution. Who do they target? The Smart Business Communication System Cisco SPA 9000 An Open standard SIP-based IP Telephony System Asterisk, Broadsoft, Metaswitch and etc What do they work with? 2007 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 3 Positioning Statement End Customer For Small Businesses who need affordably priced, reliable, stylish, and easy-to-use IP phones. The Cisco SPA500 Series is a complete portfolio of IP phones for small business with robust features that support Cisco Unified Communications 500 Series, Cisco SPA 9000, and hosted IP telephony scenarios that provide an intuitive, rich user experience with wideband audio to connect employees and offices, application support on the phone to enhance productivity, and encryption for enhanced security. Unlike competitive phones that dont support a full range of small business applications, expansion, and future growth, Cisco SPA500 Series IP Phones deliver a versatile array of features with investment protection that can help a small business succeed.
2007 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 4 Introducing the SPA 500 Series Family 2007 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 5 Phone Overview SPA501G SPA502G SPA508G SPA509G SPA501G SPA502G SPA 509G Fixed Function Keys, for Redial, Cancel, Conf and Transfer 8 Line Paper Label Insert 4 Line Keys 4 SoftKey 3.0 inch Backlit monochrome LCD Screen 8 Line Keys 12 Line Keys SPA504G 2007 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 6 USB 2.0 Music Player USB 2.0 Digital Photo Frame Headset Bluetooth or 2.5 mm Stereo Headset Network Wired Ethernet with POE or 802.11g Wireless Unified Communications SPCP for UC500 IP Telephony SIPv2 for SPA9000 and 3rd pty Call Control SP Deployment - Management Secure Remote Provisioning and Remote Customization (RC)
News Service RSS feeds (SIP)
Corp. Directory access LDAPv3 (SIP) or Cisco XSI
SPA525G Deployment Options Receptionist phone (SIP only) Up to 2 SPA500S attendant Console Note to scripter: we added this slide 6 after the initial webex recording; see separate slide 6 webex recording for the audio that goes with this slide. 2007 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 7 Cisco SPA500 Series Positioning Office Employee SPA 508 / 509 SPA 525 SPA 501 SPA 502 / 504 Dynamic Softkeys, Line Keys and Monochrome Backlit Display
P e r f o r m a n c e
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Full-duplex Speakerphone, Integrated Ethernet switch port, Wideband audio, AUX port for up to two expansion module, Monochrome Backlit Display, Supports SIP and SPCP IP Phones Retail Desk or Break Room Deployment Options
Executive Admin and Manager Paper label Buttons on phone: SPA 501: 8 Buttons on phone: SPA 502: 0 SPA 504: 4 SPA 502 SPA 504 SPA 501 SPA 508 SPA 509 Buttons on phone: SPA 508: 8 SPA 509: 12 Buttons on phone: SPA 525: 5 WiFi, Bluetooth,Color LCD, and MP3 Music Player
SPA 500S MB 100 PA 100 Accessories 2007 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 8 Phone Solutions Supported by Cisco 500 Series Phone Asterisks / Open Source Hosted IP Telephony Broadsoft, Metaswitch and etc Cisco Unified Communications Manager Cisco Unified Communications 500 Series Cisco Unified Communications Manager Express SPA 9000 Cisco Unified Communications Manager Business Edition Capacity Price 2007 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 9 Differences Between SPA50xG Phones Model SPA501G SPA502G SPA504G SPA508G SPA509G 3 Inch Backlit Monochrome LCD Screen N Y Y Y Y Paper Label Insert Y N N N Y (Four Keys Only) Line Keys 8 1 4 8 12 2007 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 10 SPA 50xG Key Feature List - Hardware Connectivity 2 Ethernet 10/100 Mbps ports 802.3af Power over Ethernet 2.5 mm stereo headset connector AUX port ( SPA932 or SPA500S attendant console) Kensington lock support Usability 4, 8 or 12 Tri-color LEDs line keys * 4 Softkey buttons ** Message Waiting Indicator Light 4-way navigation key ** 12 button dial pad Dedicated Illuminated buttons for Mute, Headset and Speakerphone Dedicated buttons for Volume, Hold, Menu settings and Voicemail access Media Monochrome Backlit 128 x 64, 3.0inch LCD ** High quality audio handset High quality Full Duplex hands free speaker phone Accessibility Hearing Aid Compatibility (HAC) Support Calls between TTYs 5 key nib Optional accessories PA100 Optional Power Adapter MB100 Wall mounting kit Third party compatibility GNNetcom/Jabra and Plantronics Wired Headset support
* Applicable to only SPA504, 508 and 509 ** Applicable to only SPA502, 504, 508 and 509 PC Port POE WAN Port Aux Port For Side Car Kensington Lock 2007 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 11 SPA50xG Key Feature List Software i User Features Up to 12 lines with independent Configuration and registration ** Menu driven user interface Call Logs for Made, answered and missed calls (60 each) On-hook, Hot line and Warm line dialing Automatic Redial and redial from call logs Speed dialing Called number with directory name matching Personal directory (100 entries) On-hook default Audio Configuration (Speakerphone/headset) Date and time with Daylight saving support Accessibility Reset Volume to default level at every use Visual or audible status indications (HOLD, Mute) Call Control and Audio features Cisco VoIP Call Control (shipped in +12M ports) Cisco SPA SIP stack Cisco SPCP CC protocol for SBCS/UC500 Basic CC HOLD, Call Waiting, Caller ID (Block), Mute, Call Forward (NA, Unconditional, Busy), transfer (Assisted, Blind, Line), Conferencing (hosted and local), Visual Message Waiting Indicator, Call Back on Busy Business CC Music on Hold, Shared Line, DND, Call pickup (Selective and group), Parking, Intercom, Broadcast Paging, ACD, Extension Mobility (SIP only) Configurable per-line dial plan support IP dialing support Distinctive ringing Supplementary Services Feature Activation and Announcement codes Individual Volume setting for each audio path (handset/headset/speaker) Audio: G.711 A/u, G.726, G.729ab, G.722 ** Applicable to only SPA 509 2007 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 12 SPA50xG Key Feature List Software ii Provisioning Web UI for local provisioning DHCP-based Plug and Play Provisioning Remote Customization (RC) Plug and Play TFTP/HTTP/HTTPS Secure Remote Provisioning Remote In-service Firmware Upgrade XML configuration files Up to 256 bit AES Encryption of Configuration files (OpenSSL) Asynchronous notification of Upgrade Availability via SIP notify Optionally requires admin password to reset unit to factory default Business Applications LDAPv3 Corporate Directory Search ** Cisco XML-based Corporate Directory ** Customizable logo and screensaver ** SIP Third party call control for Server based applications Cisco XML API Support for Advance applications
** Applicable to only SPA502, 504, 508 and 509 2007 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 13 SPA50xG Key Feature List Software iii Networking NAT Support: STUN, External Static IP mapping DNS SRV and Multiple A Records for Proxy Lookup and redundancy Security Password protected Web UI (User and admin) SIP over TLS SRTP SIP Server message Authentication Challenge HTTP Digest Encrypted Authentication via MD5 Built-in SSL Certificates for HTTPS provisioning Quality of Service DiffServ DSCP Packet marking, independent for SIP and RTP 802.1 q/p COS frame tagging Media loopback for Quality of Service monitoring Syslog, Debug, report generation (RTCP and stats in BYE message) and Event logging Interoperability SIPv2 (RFC3261) compatibility with major softswitch vendors SIP Business packages interoperability with Cisco SPA9000 Voice System, Broadsoft Broadworks, MetaSwitch and other application servers LDAP Interoperability with OpenLDAP and Microsoft Active Directory Servers
2007 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 14 Cisco SPA500 Series IP Phones Family Price F e a t u r e s
SPA502G SPA504G SPA508G SPA509G 12 Line Backlit Display (B&W)
All Phones Have Support for: - SPCP and SIP Support - Speakerphone (Full Duplex) - Wideband Audio (G.722) - PoE 802.3af - FE PC Port (10/100BaseT) - Multi-Language Localization - Up to Two 32 Button Side Cars (SPA500S) SPA525G 5 Lines (Max) Color Display (Hi-Res) WiFi Client Bluetooth (Headset) 5 Programmable Keys
Sidecar for SPA500 Family Phones 32 Programmable Keys No Display (Paper) Up to 2 Supported per SPA500 Phone Powered by IP Phone SPA500S New Sidecar 2007 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 15 SPA500 Family Key Selling Features Full Duplex Speakerphone with Enhanced Speech Technology Support for Wideband Audio (G.722) Support For Up to Two 32 Button Side Car Modules PC Port and 802.3af Capable WAN Port High Resolution Backlit 128 x 64 LCD Screen ** Phone MMI Localization ( 19 Languages Available ) ** Integrated Cisco XML Browser for Advanced Applications ** Support for SIP or SPCP Protocols
** Applies only to SPA502, SPA504, SPA508 ,SPA509 2007 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 16 Ordering Information Cisco Small Business Pro SPA500 Series IP Phone s Cisco SKU Description SPA501G Cisco 8 Line IP Phone with PoE and PC Port SPA502G Cisco 1 Line IP Phone with Display, PoE and PC Port SPA504G Cisco 4 Line IP Phone with Display, PoE and PC Port SPA508G Cisco 8 Line IP Phone with Display, PoE and PC Port SPA509G Cisco 12 Line IP Phone with Display, PoE and PC Port SPA525G Cisco 5 Line IP Phone with Color Display, PoE and PC Port SPA525G-RC Cisco Small Business Pro SPA525G with Remote Customization (Service provider use only) SPA 500 Series IP Phone Accessories MB100 Wall-mount brackets for SPA5xx, CP5xx and SPA9xx PA100-NA Power supply for SPA5xx, CP5xx and SPA9xx-5V/2A (NA Style Plug) PA100-UK Power supply for SPA5xx, CP5xx and SPA9xx-5V/2A (UK Style Plug) PA100-EU Power supply for SPA5xx, CP5xx and SPA9xx-5V/2A (EU Style Plug) PA100-AU Power supply for SPA5xx, CP5xx and SPA9xx-5V/2A (AU Style Plug) WBP54G 802.11b/g Wireless Bridge Cisco Small Business Pro SPA500 Series IP Phone Support Contract Cisco SKU Description CON-SBS-SVC1 3YR Small Business Pro Support Service 2007 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 17