Delivering care through

Social Enterprise
Lance Gardner MBE
Chief Executive Care Plus
Group
Entrepreneurs
Market Entrepreneurs

Civic Entrepreneurs

Social Entrepreneurs

What is social enterprise?
A business that trades with a social and/or
environmental purpose.
A business with primarily social
objectives whose surpluses are principally
reinvested for that purpose in the
business or in the community, rather than
being driven by the need to maximise
profit for shareholders and owners. (DTI,
2002).
Where?
Right to Request
Introduced 3 years ago

Aim to enable frontline staff to own and
run services

Range of guarantees

1 of 57 sites worth 900 million

10% of all community provider services
7
Leadership is the
capacity to translate
vision into reality
Warren G Bennis

Care Plus Group
We are a Social Enterprise (since 1 July 2011)
Fully integrated health and social care provider
720 staff [820+]
26million [28.5 million]
156,000 population
ISO 9001 & 27001

Some of our Services
Intermediate tier
Community nursing
Home care
Specialist nursing
Drug and Alcohol intervention programme
Employability
Meals on wheels
Day services
Chlamydia screening
Core Values
That it meet the needs of everyone

That it be free at the point of delivery wherever
possible

That it be based on need, not ability to pay

Provide a comprehensive range of services

Will shape its services around the needs and
preferences of individual patients, their families and
their carers

Will respond to the different needs of different
populations
Irony
Care Plus Group left the Public Sector to
protect Public Sector Values!
The Provider of Choice
mission statement

Company versus Society
Care Plus Group
-a Community Benefit Society
Every member of staff is an owner
for the benefit of more than just the members
social objectives
can be an charity
We have an asset -lock
can issue shares to the wider community
1 member, 1 vote
CARE PLUS GROUP
Care Plus Board
3 Execs 4 NEDs
Council of Governors
8 staff, 2 Councillors, 2 GPs, 3 Lay
People
Advisory Committee
800 members approx
CARE PLUS GROUP
Care Plus
(operating Division)
800 members approx


The best executive is one who has
the sense enough to pick good
people to do what he wants them to
do, and the self-restraint enough to
keep from meddling with them while
they do it.

Theodore Roosevelt, US President


So Whats Different?
More freedom to act
Different relationship with commissioners
Broader roles
More opportunities to work with staff from across the
Society
Sense of ownership
If things dont work we are empowered to change them
Value for money
The members have the answers
We are in the NHS - when it
suits
Blurring of roles
Sharing infrastructure
Sharing cost

Benefits
Lease cars
Child care
Gyms
Savings
Insurance
Annual leave
Partnerships
No competitors
Values
Balance
Respect
Pragmatism
A social enterprise is driven by the best interests of
the community. A social entrepreneur will always be
bold, aspirational and ambitious because their prime
purpose is to change the world.

Penny Newman CEO, Cafedirect Feb 2007