ROSA CORDOVA

E-mail: Rcordo13@mymail.slcc.edu

OBJECTIVE
To secure employment in a Medical Health Care Facility where I can utilize my bilingual Spanish skills as well as apply my Certificate of completion from in the Medical Administrative Assistant Program at Salt Lake Community College.

OBJECTIVES AND QUALIFICATIONS

Medical office management - Medical terminology - Transcription - Keyboarding 40 wpm - Ten -key - WordPerfect, MS Word-Excel, PowerPoint, Access, Corel and all office machines and equipment. Successfully mastered the alpha-numeric language of ICD-9 and CPT coding. This language has enabled me to explain reimbursement and diagnosis information to insurance companies.

Other courses entailed: All aspects of Administration Assistance for a Medical Office including
the following: -Patient scheduling -Patient check-in -Insurance coding -Transcription -Billing & Collections -Patient check-out - Experience in interacting with patients -Charting patients progress as they move toward recovery which developed the satisfaction of being a part of the healing progress. -Gained valuable background in business English and Organizational Listening and Communications.

EDUCATION
2007 SLCC, Graduated from the Medical Administrative Assistant one-year Health Science Program. Maintained a 3.80 GPA and successfully completed an unpaid externship of 160-Hours at Health Clinics of Utah. 2001 Kearns High School - Graduated - Diploma maintained a 3.5 GPA

EMPLOYMENT
SOUTH VALLEY WOMENS HEALTH CARE, WJ, UT (Full Time) 10/09 - Present Medical Record Clerk and Front Desk Receptionist Scanned all documentation into EMR (Electronic Medical Records). Planned, developed, maintained and operated in a variety of health record indexes and storage and retrieval systems to collect, classify, store and analyze protected health information. Handled all correspondence from patients, doctors, law firms, hospital, and insurance companies in regards to medical records. Check in patients, verify insurance, collect co-pays, and input patient demographics into EMR for a busy Ob/Gyn practice. Translate Spanish/English for patients, phone operators, and medical staff.

Current certification for HIPPA and OSHA compliance. Successfully mastered the operating systems: Chart Capture and Greenway. WAL-MART - WJ, UT (Full Time) 08/23/03 - 08/2011 Customer Service Manager for Front End Cashier and Customer Service Dept. Was promoted within 12 months to Support Manager. Worked independently, as well as a team member with all departments. Trained and mentored new colleagues when required. Projected maturity, responsibility, and dedication and in decision making. Maintained a clean and sanitary work environment. Health Clinics of Utah - SLC, UT (Full-time) 09/07 - 05/08 Medical Administrative Assistant Bilingual - Translated for Doctor, Patients, and Staff. Assumed various front office assignment by providing excellent Customer Service, Cashiering, regarding affiliated locations of other facilities, and Drs Offices. Official letters of recommendation can be provided. Deseret Industries - WVC, UT Sales Associate then promoted to cashier Making sure customers received quality service with a smile. Taking customer orders, cashiering, and restocking shelves.