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UBISOFTS JADE RAYMOND PITCHES THE POWER OF VIDEO GAMES TO SXSW AND HOLLYWOOD. BY GARETT SLOANE
G A M E F A C E
Reebok shop p. 16
G R E E N S T E I N : R A I N E R H O S C H ; B A C K : W I L L I A M L O V E L A C E / E X P R E S S / G E T T Y I M A G E S ; I L L U S T R AT I O N : C A R L O S M O N T E I R O ; T E I G E N : T H E O WA R G O / F I L M M A G I C ; C O V E R : A N YA C H I B I S
Front
THE WEEK 7 Facebook bags WhatsApp; CBS promotes Nina Tassler; Translation adds new leaders FIRST MOVER 10 Merediths Chip Schenck says despite the rise of programmatic, the role of people remains key. THE SPOT 12 Wieden + Kennedy goes inside the new Honda. TRENDING TOPICS 14 Brands go trolling for fans; All You goes outside Walmart; little hope for looser mediaownership rules. ACCOUNTS IN REVIEW 16 Reebok hires Venables Bell & Partners for global creative. DATA POINTS 18 Men are the new chief purchasing officers.
Dateline: Oscar p. 29
PORTRAIT 30
Hub Strategy
Specializing in early-stage marketing helped win this shop work from Microsoft and Google. PERSPECTIVE 32
Satisfying Stuff
Snickers toys with a tagline. INFODIET 34
Chrissy Teigen
The SI Swimsuit Issue cover model makes time for trashy reality shows when shes not on Twitter.
SXSW iew v e r P
TECHNOLOGY 20
Movieman p. 24
MARKETING 24
James Cooper
ED I T O R I A L D I R EC T O R
Lisa Granatstein
M A N AG IN G ED I T O R
Tony Case
EXECUTIVE ED I T O R
Stevan Keane
D I R EC T O R O F V ID EO S EN I O R ED I T O R S
Nick Mrozowski
EXECUTIVE CR E AT I V E D IR EC T O R
Christopher Heine
DIGITAL ED I T O R
Katy Bachman (Washington Bureau Chief) Michael Brgi (Features) Anthony Crupi (Television) Melissa Hoffmann (Web) Andrew McMains (Agencies) Lucia Moses (Publishing, Data) Tim Nudd (Creative)
S TA F F W R I T ERS
Emma Bazilian, Robert Klara, Noreen OLeary, Garett Sloane, Sam Thielman
G EN ER A L M A N AG ER
Jeff Rudolf
D I G I TA L P R O J EC T M A N AG ER
RJ Cabral
O N L IN E P R O D U C ER
John Tejada
S EN I O R D E S K ED I T O R
Mike
Dan Ouellette
ART M A N AG I N G D E S I G N D I R EC T O R Ron Goodman D E S I G N D I R EC T O R Carol R. Wells D E S I G N D I R EC T O R Carrie Gee P H O T O ED I T O R Margo Didia D I G I TA L D E S I G N D I R EC T O R Alfred Maskeroni D I G I TA L D E S I G N ER Rachel Cutler C O N T R IB U T O RS
Gabriel Beltrone, Rebecca Cullers, David Gianatasio, David Griner, David Kiefaber, Danielle Marshall, Carlos Monteiro, T.L. Stanley, Janet Stilson, Joan Voight
Robert Eisenhardt
B U S I N E S S D E V EL O P M EN T D I R EC T O R
Adam Remson
I N T EG R AT ED A DV ER T I S I N G D I R EC T O R
B R OA D C A S T/C A B L E D I R EC T O R Robert Dahill (212) 493-4282 bob.dahill@adweek.com N E W YO R K : Rory McAlister (212) 493-4101 rory.mcalister@adweek.com Daniel McNamee (212) 493-4157 daniel.mcnamee@adweek.com N O R T H E R N C A L I F O R N I A / PA C I F I C N O R T H W E S T KPA Media, Kim Abramson (415) 705-6772 kabramson@kpamedia.com S O U T HER N CA L IFOR N I A KPA Media, Theresa Le (310) 234-9809 tle@kpamedia.com SENIOR INTEGRATED SALES PLANNER Biz Mulu (212) 493-4206 biz.mulu@adweek.com DIGITAL AD OPERATIONS MANAGER Ariel Perallon (212) 493-4414 ariel.perallon@adweek.com EXECUTIVE ASSISTANT Dane Jerabek (212) 493-4124 dane.jerabek@adweek.com SALES ASSISTANT Kenneth Moshensky (212) 493-4068 kenneth.moshensky@adweek.com M A R K E T IN G/ E V EN T S VICE PRESIDENT, MARKETING Liza Kirsh (212) 493-4411 liza.kirsh@adweek.com INSIGHTS AND ANALY TICS DIRECTOR Sheron OBrien (212) 493-4438 sheron.obrien@adweek.com DESIGN DIRECTOR Emily Chang (212) 493-4192 emily.chang@adweek.com CUSTOM PUBLISHING DIRECTOR Stuart Feil (212) 493-4171 stuart.feil@adweek.com DIGITAL CONTENT STR ATEGIST Kolby Yarnell (212) 493-4046 kolby.yarnell@adweek.com EXECUTIVE VICE PRESIDENT, EVENTS Nicole Purcell (212) 493-4434 nicole.purcell@adweek.com EXECUTIVE DIRECTOR, AUDIENCE MARKETING Brooke Barasch 212-493-4036 brooke@clioawards.com EVENT MARKETING DIRECTOR Kym Blanchard (212) 493-4187 kym.blanchard@adweek.com EVENT OPER ATIONS MANAGER Christina Alibrandi (212) 493-4168 christina.alibrandi@prometheusgm.com C I R C U L AT I O N AS SOCIATE CIRCUL ATION MANAGER Meredith Kahn (212) 493-4370 meredith.kahn@prometheusgm.com REPRINTS Wrights Media (877) 652-5295 pgm@wrightsmedia.com PRODUCTION GROUP PRODUCTION DIRECTOR John Sartoris (212) 493-4231 john.sartoris@adweek.com PRODUCTION MANAGER Cindee Weiss (212) 493-4233 cindee.weiss@adweek.com ASSOCIATE PRODUCTION MANAGER Eileen Cotto (212) 493-4228 eileen.cotto@adweek.com O P ER AT I O N S G R O U P F I N A N C E D I R EC T O R Akira Sugihara B U S I N E S S C O O R D I N AT O R Timo Wilson SUBSCRIPTIONS
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Jeffrey Wilbur
P R E S ID EN T, A DW EEK /CL I O AWA R D S / F IL M E X P O G R O U P P R O M E T H EU S G L O B A L M ED I A
J. Christopher Roe
CHIEF T ECHN O L O GY O F F I C ER
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V P, H U M A N R E S O U R CE S
Michele Singer
GENER AL COUNSEL
Alexandra Aguilar
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VP, PRODUCTION AND CIRCUL ATION
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C O N T R O L L ER
Adweek, The Hollywood Reporter, Billboard, Backstage, Film Journal International, CineAsia, CineEurope, ShowEast, The Clios
Faux gaffes p. 14
W R E S T L I N G : C O U R T E S Y O F W W E ; FA L L O N : K E V I N M A Z U R / G E T T Y I M A G E S F O R S I R I U S X M ; N E T F L I X : V I C T O R J. B L U E / B L O O M B E R G V I A G E T T Y I M A G E S ; C O K E : R O D G E R M A C U C H
UP/DOWN
YouTube redesigns site to match mobile Time Inc. launches digital sports video programming network 120 Sports Spark scores ConAgra media business Yahoo unveils Yahoo Gemini, which pairs mobile search with native advertising
Neil Patrick Harris hams it up in a goofy music video for nutritional supplement Neuro Sleep.
Heineken targets U.S. soccer fans with Foursquare integration FCC plans to roll out new net neutrality rules CBS vet Nina Tassler promoted to chairman of CBS Entertainment
Facebook pays $16bn (9.6bn) for what Mark Zuckerberg calls incredibly valuable WhatsApp massaging service.
BBC News tweet gives the Internet a laugh with its massaging typo.
Z U C K E R B E R G : M A R K H A M J O H N S O N ; TA S S L E R : B E C K S TA R R / F I L M M A G I C ; T R U M P : A L O C E B A L L O S / F I L M M A G I C ; R I V E R S : C I N D Y O R D / G E T T Y I M A G E S ; T H E T O N I G H T S H O W : C O U R T E S Y O F N B C
Google, Magna Global strike $100 million upfront deal Translation hires Toms Nils Peyron as president, TBWA\C\Ds John Norman as CCO Bravo green-lights Girlfriends Guide to Divorce as first scripted series Univision launches original Web video unit La Fabrica Google buys Israeli security startup SlickLogin Candy Crush les $500 million IPO Trulia selects Draftfcb San Francisco for rst campaign Meredith partners with Kiip for branded in-app rewards Comcast, TWC deal puts Netix set-top box plans on hold LinkedIn opens Inuencer publishing platform to all members 8
Sam, youre red! They made such a monumental error in their approach to feminism It felt gross.
Lena Dunham on Jezebel publishing unretouched Vogue photos of the Girls creator/star. (Grantland) Donald Trump delivers his classic line to political consultant Sam Nunberg after BuzzFeeds scathing profile of the real estate mogul. (NYP)
s She ck! a baaa Its about time. Ive been sitting in a taxi outside NBC with the meter running since 1987.
Joan Rivers on her return to the Tonight show after longtime ban by johnny carson and jay leno. (THR)
Lisa Granatstein
FEBRUARY 24, 2014 | ADWEEK
Front
Specs
Age 43 New gig Vp, programmatic sales and strategy, Meredith Old gig Vp, publisher, development, PubMatic
is identifying them, were identifying them, or were merging both sets of data or bringing in third-party data. Salespeople have been wary of programmatic for fear it will erode ad rates and undermine their direct business. How do you resolve that tension? It seems kind of B.S. to say there is no tension, but I havent seen any because of the way Meredith has gone about it. When it warrants, we should have people in the same room together. That makes them feel much more comfortable. How do you motivate them to sell programmatic when its not as lucrative as direct sales? Were working on it. We want to incentivize our sellers to be as much of the conversation as they have to be. Some think all buying will become automated some day. Do you agree? Were in a big pendulum swing, and I think thatll continue until the margins cap out. That will be our new Maginot Line. Then, programmatic will nd its place. There will always be a need for sellers. At the end of the day, there are still rules that need to be put in place by a person, and that takes conversation. Your father was on the publishing side. Do you have any nostalgia for the old days of advertising? In my dads day, it was the three-martini lunch. Maybe the new three-martini lunch is Google and Rubicon throwing these outrageous parties at trade shows. Maybe people will look back and say, I miss those concerts. The only thing I dont like about our industry is, people dont listen as much. The agency side is completely overworked, plans are spit out of a box, a lot of conversations with buyers go straight to price. Isnt that what programmatic is all about? Thats what it started as. But if there can be conversation about client goals, thats where I think it gets exciting. I see it as morphing into more than just a price-sensitive opportunity. Lucia Moses
The only thing I dont like about our industry is, people dont listen as much.
Why does Meredith need someone dedicated to this? As more marketers are asking how to use it for nding audiences at scale, publishers needed to respond. Weve got fantastic data, and it can be used in a variety of different ways. Whats a specic example of how itll work for Meredith, which specializes in reaching women? Programmatic has been used to clear remnant inventory. We think it needs to do more. If youre looking for left-handed moms from Indiana, you need a lot of access to scale. We can already do that today; its more about the packaging. You can do three campaigns where the client
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Specs
Client Honda Agency Wieden + Kennedy, London Directors Smith & Foulkes, Nexus Editor Paul Hardcastle, Trim Effects Time Based Arts (See the spot and full credits at Adweek.com and on our iPad edition.)
was a casualty of the process, said Dungate. The spot ends with the vehicle name on-screen, followed by the Honda name, The power of dreams tagline, honda.co.uk URL and #CivicTourer hashtag. Art direction/lming The visuals are a mix of live action, stop motion and CGI. We ended up taking things more surreal, but didnt want to feel the CGI too much, said Dungate. While the nal aesthetic is hyperreal, I think it feels quite fresh as it uses a lot of real textures. Oscarnominated Nexus directors Smith & Foulkes, whose Honda work goes back to 2004s Grand Prix-winning Grrr, lmed the live action in Teruel, Spain, and the stop motion in a studio. They wove in the CGI with help from Time Based Arts. Quirky was important, said Dungate. It needed to be playful, human and warmwhich can be difcult with inanimate objects and a slicing technique. Talent Keillor, 71, brings a warm folksiness. He adds humility, which is a point of difference in a category full of overclaim, Dungate said. Perhaps even more useful is, its good for when youre writing. If you cant imagine him saying it, its probably not right. The driver of the car is almost invisible. I didnt want him in there at all, said Dungate. But someone had to drive, so I lost that argument. Sound Theres no musicits all sound design, rich and complex. Sound played a big role in bringing humanity to the objects, Dungate said. It also plays a massive role in storytelling, setting up what the objects are and the lifestyle story relevant to the audience. Take, for example, the little kid laughing in the camera. Or the sound of the jet going into the suitcase. These all help you get the story of each object really quick, which is important as we move through things quite fast. Media The spot broke rst in Germany, then in other European markets. Its running for a month in the U.K.
Surprising insides
Packing it in
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Trending Topics
The latest news from the worlds of tech, print, advertising, marketing and television.
Brand Stunts
Is JCPenney drunk tweeting the Super Bowl? Is Sports Illustrated putting Barbie on the cover of its Swimsuit Issue? Does Groupon really think Alexander Hamilton was president? When each of these questions ared up recently, the answer was always the same: no, not really. Welcome to the supposedly funny, largely frustrating new trend of marketers trolling consumers and journalists with what could best be described as intentional fouls. Brands are feigning questionable judgment, only to reveal soon after that it was all just a joke or (in the case of Barbie) much smaller in scope than people were led to believe. Is this the new real-time marketing? Each brand saw a spike in online conversation and media coverage that PR pros dream of. But the volume of reaction was mixed, and its also likely that many consumers who saw the original stunt never saw the later reveal. Case in point: JCPenneys supposedly drunk tweets (Who kkmew theis was ghiong tob e a baweball ghamle) got about 40,000 retweets and widespread media coverage, but the follow-up #tweetingwithmittens hashtag
only got used 7,911 times. A few weeks later, Mattel and Sports Illustrated put Barbie on the cover of SIs Swimsuit Issue with the hashtag #Unapologetic. The stunt got more than 10,000 tweets before many realized the cover was an advertising wrap on a mere 1,000 issues, meaning few people would see the actual image on newsstands. ONLINE REACTION, And Groupons Presidents SENTIMENT WERE MIXED Day announcement that it was honoring Alexander Hamilton with a $10 discount (Hamilton, of course, was never president, despite being on the $10 bill) yielded just 3,500 tweets. The tenor of the online response to the stunts also has been mixed. Topsy, which 10,428 measures the sentiment of social media activity, said the tweets about JCPenneys mittens and Groupons President Hamilton were both 67 percent positive. The discussion of Barbie as swimsuit model was 39 percent positive, though, as many wondered if Mattel was baiting feminists. So is the intentional foul a Sports Illustrated + Barbie smart marketing move? Topsy sentiment: 39% positive Brands need to take a long, hard look at themselves before engaging in this kind of approach, said Edelman Digital svp Dave Fleet. For those with a playful identity and whose audiences are 7,911 used to this kind of tone, the risk is lower, and this approach can break through the clutter. For less playful brands, the risk JCPenney + #tweetingwithmittens of reputation damage increases, Topsy sentiment: 67% positive Fleet warned. Trust in a brand is critical, and Groupon + a perception of betraying that trust Alexander can do long-lasting damage to a Hamilton companys relationship with its Topsy customers, he said. That doesnt sentiment: mean dont do it, but it does 67% positive mean companies should think twice about point-in-time stunts President Hamilton? 3,456 if they dont t with their brand.
MAGAZINES
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Trending Topics
Relative change in civic engagement, 2008-09
Denver
WASHINGTON
to trim overhead, the need for a network office is less critical. With business consolidation and the recession, clients are migrating to larger markets, and its harder to sustain smaller offices, said Mark OBrien, president, DDB North America. L.A. boutiques have an advantage in that it is their primary office. Jay Chiats onetime boutique redened L.A.s ad industry in the 80s. Network agencies with local roots, like TBWA\C\D, have done better by retaining their local identity. Deutschs L.A. office, founded before its acquisition by IPG, still has original partner and chief Mike Sheldon. Draftfcb has the advantage of Foote, Cone & Beldings strong West Coast legacy born of Don Beldings L.A. base. Its the kiss of death if clients think you are a satellite office,
Mark OBrien, president, DDB North America
Reasons why agencies are pulling back: Exit of HTC, among other clients Loss of 18-year client Wells Fargo John Seifert, chairman, O&M North America
essential, but we dont think anyone has nailed the model of how to take advantage of it yet, Seifert said. Aside from the vulnerability inherent in being dependent on a couple of clients, big-agency L.A. offices face other challenges. Prospective new clients can conict with other existing ones in the network. Agencies dont cultivate talent like they used to and may have fewer high-prole accounts to keep creatives happy. With technological advances and corporate pressure
said Carter Murray, CEO at Draftfcb Worldwide. The West Coast used to be all about S.F. Now that power base is shifting to L.A. Deutschs Sheldon says a certain amount of independence is necessary to succeed in that transformational L.A. It comes down to thinking like an entrepreneur, he said. This city has always been a combination of relentlessness and effortlessness. People work really hard, but its difficult to be negative on a sunny dayand its always sunny.
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93m
people who play Candy Crush each day, according to the parents IPO ling. King Digital Entertainment is seeking $500 million in nancing.
Accounts In Review
A weekly roundup of the major accounts up for grabs and whos chasing them. By Andrew McMains
Media Spend
brand, a Mindshare client, media planners targeted commercials to postal codes that were identied by Google as most interested in u-related keywords. But for all the data scientists now working on Madison Avenue, data-driven marketing
remains limited, according to the experts. Challenges include a move away from cookies. Measuring the success of campaigns is a difficult business, and even with the abundance of data at the ready, brands budgets and creative still move slowly, said Brian Gleason, managing director at Xaxis, WPPs digital media buying platform. A lot of companies arent set up to react in real time, he pointed out. And yet the ability to mine data is crucial, he added. If you could understand that a certain type of creative will have a larger impact with a certain demographic who will be more likely to make a purchase based on a certain time of dayand more insights like thatthat puts you in a position to maximize ad dollars, said Gleason. Several startups are working to move the eld forward. One company, iSpot.tv, catalogs every national TV commercial via a YouTube-like interface, displaying such stats as how many times a spot airs and how much it costs. That allows brands to monitor their rivals or pair TV data with sales metrics. Information like that doesnt come cheaply, however an annual subscription can go for more than $100,000. Other players scrape every digital display ad. One company, xAd, is developing new ways to measure online ads based on store visits. It counts Pinkberry and The Home Depot among its clients. Measuring cost-per-visit ads is still an inexact process, according to xAds CEO Dipanshu Sharma. It will make ad results more tangible, Sharma said. There are people who click on ads that never go to a store and those who dont click and go. So whats more important?
$1b
Microsoft Incumbent global creative, media twofteenmccann, Wunderman, Razorsh, MediaVest, UM and others Contenders To be determined Consultant Joanne Davis Consulting Completion April Media Spend
$325m
Burger King Incumbent Contenders Completion Media Spend global creative Mother, CHI & Partners and others To be determined April
$275m
Inniti Incumbent Contenders Completion global creative TBWA Incumbent, others to be determined April
Still up for grabs $130m Wells Fargo creative $120m Papa Johns creative $115m CVS creative Awarded Reebok
global creative
Note: All assignments for U.S. unless otherwise noted. Media spending reects last full year, according to Nielsen.
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I L L U S T R AT I O N : S H AW N I E L S E N
Reebok has shifted its global creative business yet again, this time to Venables Bell & Partners after a review. Annual global media spending is estimated at $50-60 million. Sources identied the other nalists as Mother and Goodby, Silverstein & Partners. The new lead agency succeeds DDB, which had replaced mcgarrybowen just 13 months ago.
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They use digital devices in the shopping process, especially younger men.
27%
While advertising is a big factor behind a purchase, men care about products that appeal to their values. 50%
bought a product because they liked the story behind it.
60%
bought a product because it was made locally.
57%
said theyd stop buying from a company that did something offensive or illegal.
$
Use online reviews in their research
Theyre open to
BRANDS.
Friends and family are the primary way men learn about new products, but social media and YouTube are growing sources.
NEW
41%
21% 63%
Rely on brands that are tried and true
18-34
35-49
18
35%
Social media
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Voice
The Era of Kinship
By Abbie Walker In a fragmented landscape full of products and information, only real, purposed-based humanity can save marketing.
inship is everywhere. Its empathy in action: a hug, a comforting word, the backbone of a friendship. Kinship is fundamentally seless, intrinsically rewarding, a vital and extremely human part of being, well, a human being. Kinship requires work, and while people inherently are driven by it, brands are not individuals and often do a poor job evoking similar feelings. Consumers have been skeptical of todays brands intentions for some time now, and so is it any wonder they have such a hard time earning trust? Martin Weigel, planning director at Wieden + Kennedy Amsterdam, rightly said we have become prisoners of a metaphor, and as weve suspended reality for our metaphors, our brands ask consumers for what a person expects from his or her friendsloyalty, trust, attention, love, time without putting in the reciprocally requisite work. In other words, brands need to reconsider their motivations and behaviors because no one is buying the be-our-friend act any longer. One problem is the mistaken notion that advertising shapes culture. Rather, advertising has always been a mirror that reects changes in culture, politics and industry. In the Era of Logicthe 50s and 60sthere was a scarcity of information, so products earned markets based on clearly stated attributes. Winning brands made whites whiter, fed families more easily and vacuumed hard-to-reach places. Market saturation and mass media shifted us to the Era of Emotion. Prompted by booms of products and prosperity, conspicuous consumption kicked into high gear, and logic wasnt enough. Your product had to make a prospective buyer feel something. A car was freedom on four wheels, jeans made you rebellious. This ego-driven style persists today, but its worn thinits promises turned to platitudes, its emotion drowned in a sea of indistinguishable metaphors. Lets consider the world in front of us: massive amounts of products and information a mere ngers touch away. This could be a truly exhilarating landscape for brands and marketers. The bad news, however, is that brands are still working with
I L L U S T R A T I O N : V A H R A M M U R A D Y A N ; H E A D S H O T: G L U E K I T
Our success doesnt lie in becoming more interesting or disruptive. What we need is purpose.
the dated tools from the Era of Emotion. Most brands are looking at behavior but dont question whether peoples internal motivations have changed. Spoiler: They have. Fragmentation of media and the power to the public collective, for example, are behavioral outcomes of deeper truths. Find those truths, and you transcend the like us on Facebook noise. So whats motivating people? What thoughts are keeping people up at night? Our access to endless information and socialization has given new life to age-old questions. Why am I here? What impact do I want to have on the people around me? Our success doesnt lie in becoming more interesting or disruptive. What we need is purpose and to help people realize their purpose. To know your purpose as a brand is to know who you, as the brand, aspire to be. This denes your subsequent behavior inside the company, in your products, and ultimately how you impact the world. Its the why your brand exists. Consider a few well-known, proven examples. Pampers helps parents care for their babies and helps toddlers development. Amazon enables freedom of choice, exploration and discovery. Red Bull energizes the world. Notice the commonality: Purpose transcends business and product (the what) and delivers on human principles (the why). The why gives businesses and brands focus, a valued role to play in modern life and a depth that resonates with people. If you commit to a purpose that will truly benet the world in some way, you are on your way to dening your brands role in peoples lives, and the way you communicate with them. It is within this dialogue between brand and consumer that we can nd solutions, innovate and challenge the status quo. Ultimately, we can inspire othersour kinto nd their purpose. Lets shed the chains of our metaphors in this new Era of Kinship. Its not people who need to do the heavy liftingits our brands and us. Like a good friend, we have to help others nd purpose and to give selessly, empathetically and meaningfully. Abbie Walker is vp, strategy at brand experience agency Momentum Worldwide.
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VA N TAGE POI N T
S X S W WHERE
THE GEEKS
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RULE
ade Raymond thinks it would be cool to live in a world in which traffic lights change on her command, one in which she has all the keys to all the locked doors. Nothing would be off limits. Thats kind of how Ubisofts star video game producer views the future of the industry putting gamers in charge. And ttingly, this ability to control the world is the theme of her companys next likely blockbuster game. Watch Dogs is the future-set thriller about the surveillance society. The player controls the open worlds transit, communication and security systems. The game will be among the rst to take advantage of the graphics and power boost provided by next-gen consoles Xbox One and PlayStation 4, and its one of the most anticipated titles of the year. Its also one of Raymonds creations in a portfolio of games that includes Assassins Creed. Raymond says she has embraced a philosophy of gaming that empowers the gamer. Playersand people reallywant to express themselves, and when I think about it, were kind of in an age of self-expression, she says. People want to play their way, they want to create their own stories, and they want to share those stories. A native of Montreal who studied computer science at McGill University (and whose favorite video game character is Donkey Kong), the 38-year-old manager of Ubisofts Toronto office is headed to her rst SXSW, and her timing is impeccable. The festival is pushing deeper into gaming, an industry whose tendrils reach into SXSWs other cores: technol-
P H O T O : A N YA C H I B I S
SXSW PREVIEW
GAMING @ SXSW
A quick scan of goings-on in Austin: March 7, 5 p.m.: Electronic Arts CEO Andrew Wilson interviewed at the Long Center for the Performing Arts, Dell Hall March 8, 7 p.m.: SXSW Gaming Awards at the Long Center March 9, 2 p.m.: Raymond interviewed by gamer personality Geoff Keighley at the Long Center
ogy, lm and music. This year is the rst that SXSW has a gaming awards ceremony. Raymond will take part in the interactive tech portion of SXSW, but these days she could t into the lm community almost as neatly, given that shes been cutting a number of Hollywood deals lately. New Regency and Ubisoft are planning to make Assassins Creed starring Michael Fassbender, Splinter Cell starring Tom Hardy and a Watch Dogs movie. (Were selecting partners and determining brand values, Raymond says of her recent business in Los Angeles.) The history of video games is littered with failed movie spinoffs, but the entertainment industry is changing and so is the type of content that appeals to viewers. Online channels Twitch and eSports generate big audiences by streaming video game play, creating virtual spectator sportsa development few would have predicted in the early days of gaming. Surely in this environment, video gamebased movies and shows stand a better chance than the 1993 Super Mario Bros. op. Raymond says she understands the challenges when shes reminded of how often movies based on video games fail. I agree, thats why were doing it different, she says. The problem with a lot of what youve seen in the movie adaptation of video game franchises is that often people think that when theyre experts in one type of media, they think theyre experts in everything else. Ubisoft isnt the only game studio with bigscreen ambitions. Rovio is looking to translate Angry Birds into a full-length feature by 2016. Ubisoft has its own animated franchise called the Rabbidscutely deranged rabbits
IF THE STORY HAS NOWHERE TO GO, THEN YOU END UP WITH THE VIDEO GAME EQUIVALENT OF THE M ATRI X 2.
Jade Raymond, Ubisoft
who currently star in a Nickelodeon cartoon and soon will get the movie treatment. Perhaps no Ubisoft franchise has the cinematic potential of Assassins Creed. With Fassbender signed on, they have a rising Hollywood star (X-Men First Class, Prometheus). In Assassins Creed, they have an immediate fan base. The game is one of the highestselling entertainment properties of the past decade, moving 73 million units, with new installments released yearlya level of regularity that is hard to match in the industry. Grand Theft Auto released two sequels in the same time it took to make four Assassins games, and the fth AC is in the works. What they do with Assassins Creed on an annual basis7 million to 10 million units thats pretty impressive, says analyst Michael Pachter with Wedbush Securities. And with Watch Dogs, look for something of that magnitude. Theres a compelling story propelling Assassins Creed, as well, one that came from Raymonds fascination with conspiracy theories developed from reading books about the Illuminati in her early teens. Assassins Creed
borrows heavily from that genre, featuring a secret society of warriors who travel back in time (not by time travel because thats cheesy, she offers) using genetic memory (this idea that the memories of peoples ancestors are encoded in their genes). Assassins Creed has explored the Crusades, the Renaissance, American Revolution and most recently pirates. The fth installment will feature her favorite historical era, Raymond says, but she cant even give a hint of what that is because it would ruin the surprise. She did dispel the rumor that it is set at the end of the samurai age in Japan. That said, she thinks that would be a cool idea. When were building a franchise, were thinking of a whole universe and how were developing a meta-story that could live on for many years in games and TV, explains Raymond. If the story has nowhere to go, then you end up with the video game equivalent of The Matrix 2 or something where its never going to be quite as genius. Watch Dogs is the next potential blockbuster, but its faced delays. Ubisoft is taking its time rather than risk disaster with the rst big crack at creating a fresh franchise on the new consoles. The game is now expected in the spring, Raymond says, but she gets to play Watch Dogs nowone of the perks of working in video games. At SXSW, Raymond is set to discuss how the video game industry has become an entertainment force on a massive scale. The festival has been getting more into gaming, a tough industry to master for the Austin event that specializes in technology, lm and music. One of the challenges is bad timingSXSW comes at the same time as the Game Developers Conference, one of gamings biggest events. The video game industry has typically been represented at SXSW by indie developers and app makers, but its hard to do a technology and entertainment festival that doesnt embrace the mainstream video game world. The gaming aspect has been a little more difficult, but it has really grown, says Hugh Forrest, SXSWs interactive director. One of the things we do very well is this concept of convergenceand gaming ts right into that. garett.sloane@adweek.com; Twitter: @garettsloane.
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When Pigs Fly Focusing on what it does best, Gogo is bringing technology to consumers ngertips at 30,000 feet. On March 7 and 8, the in-ight WiFi provider will invite folks to a one-hour ride in the nine-seat plane it regularly uses as a test lab. But heres the real draw: The cabin will be outtted as a food truck, serving local favorite Keiths BBQ during the ights. Were going to feed them some of the best barbecue in the country and give them the chance to experience our new products, says Ash ElDifrawi, Gogos chief commercial ofcer. The private plane is typically employed by the Itasca, Ill.-based rm to tweak its in-ight WiFi service. And to ElDifrawis point, its where Gogo developed a Webbased text-and-talk service thats being launched at SXSW, so jet-setting participants will get a sneak peek into how they can soon communicate with land-bound friends. Hey, how often can you say you had cloud-based ribs and brisket? Wearables for Road Warriors Undertone has been readying an RV dubbed Future Proof Labs at West Coast Customs (of MTVs Pimp My Ride fame) in Corona, Calif., featuring wearable devices and other digital technology. Next week, the rm plans to wow SXSW attendees with near eld communication-enabled watches, rings and bracelets. Several interactive stations around and inside the motor home (located on the corner of 5th and Colorado) will demonstrate how wearables can impact consumers digital lives. Theres never really been an ad tech company thats been the talk of the show, says Eric Franchi, Undertones co-founder. Weve sent people in the past, but this is a drastically different level of investment. Were going to help people experience mobile and wearables and hopefully make a big splash. Bread Co. Seeks Mainland Dough Kings Hawaiian, which has been making bread since the 50s, will work the festivals interactive and lm programs as a springboard for its emergence as a national advertising player, via TV spots from Energy BBDO. For Austin, the brand built its rst food truck, featuring a huge HD screen reporting all the SXSW social buzz. Nearby photo booths let attendees share pics in their social streams along with Kings tagline #GoPupule (Hawaiian for go crazy). The company is buying Promoted Tweets around relevant keywords for the festival to promote the hashtag. And talk about meta: Kings truck
will be stationed outside the March 7 premiere of Chef, an indie lm about a food truck starring Dustin Hoffman, Scarlett Johansson and Robert Downey Jr., for which Kings Hawaiian bought a product placement. We want the South-by experience to be as interactive as possible while kickstarting the larger campaign, which launches around Easter, explains Erick Dickens, marketing vp. A Cure for Hospitality Headaches Razorsh is reprising last years much-buzzed-about #UseMeLeaveMe effort, equipping 20 bicycles with GPS and allowing attendees to take a spin around the festival while their wheels auto-tweet weather details and random hellos, comment on whether the rider is acting like a fool and other fun messages. The digital shop has expanded the initiative this time around, however, with a push it has dubbed Buds for Beds, offering South-by attendees the chance to lodge during the packed event for free. Attendees can register at UseMeLeaveMe.com, then encourage their friends to vote for them. The winner, along with four pals, will get the use of a house on a huge lot along West 4th Street. Recruiting sessions, hackathons and music performances will take place there over the course of SXSW. With Buds for Beds, we want to help solve the housing problem that is endemic to the Southby experience, explains Chris Bowler, Razorshs social media lead. Where the Weird Things Live Tech vendors Umbel, AdColony and Vox Media are co-sponsoring an event March 7 in one of the Texas capitals most-famous music venues, Moody Theater, home to PBS acclaimed Austin City Limits. Its going to be strange. Indie psych-folk band Local Natives will take the stage, while street teams dressed as astronauts work the front of the venue and Mexican wrestler El Umbel takes seles with guests. Its hard to be weird here, but we are going to give it our best shot, declares PR rep Lana McGilvray. Inside the Moody, large screens will showcase Umbels data services as branded welcome messages are zapped to attendees smartphones. The mascot unlocks conversation after conversation, says Umbel CEO H.O. Maycotte. Its fun to have a little something playful in the business-to-business space. For those braving the South-by crowds, be prepared for a little something weird. Thats just part of the deal, friendo. christopher.heine@adweek.com; Twitter: @chris_heine.
or 20 years, South by Southwest Interactivewhich started, humbly enough, as SXSW Film & Multimediahas evolved into a massive marketing extravaganza, last year playing host to 31,000 tech practitioners and enthusiasts, up from 11,000 in 2009. How can a brand hope to break through all that clutter? While it has become old hat for the Twitterati to snipe about the idea of traveling to Texas every year for such a big, noisy event, everybody still shows up. And once they hit town, theyll be sure to weigh in on activations by AT&T, Samsung, HBO, Subway, American Express and scores of other brands, vendors and agencies. Heading into this years festival, Adweek previews ve activations vying for attention amid the controlled chaos of Austin.
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The Oscars
To us, it was a movie about our times [Scorsese] wasnt just making a movie about the overreaching greed of the80s. Everything in this lm is applicable to whats going on today.
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QA
JOSH GREENSTEIN
arketing a movie is always workespecially when its about a wholly dishonorable Wall Street operator in the go-go 80s. Josh Greenstein was up to the challenge. Since 2011, he has served as CMO of Paramount Pictures, which distributed Martin Scorseses The Wolf of Wall Street, starring Leonardo DiCaprio, in North America and Japan. Adweek caught up with Greenstein to learn how the studio turned a hard-charging portrayal of excess, full of graphic sex, drugs and general immorality, into a blockbuster, and nominee for the Academy Award for Best Picture. Gabriel Beltrone
adweek: First, the nuts and bolts. What was the target audience for Wolf? greenstein: Adults 18-49, entertainment consumers, moviegoers. Marty has a huge fan base. Leo DiCaprio has a huge fan base. We opened wide, so it was a national campaign. What about the popular sentiment about Wall Street? Did you pay particular attention to that as you approached marketing the lm? Well, we did pay attention to what was going on, but we really tried to broaden out the messaging for the lm. To us, it was a movie about our timesMarty wasnt just making a movie about the overreaching greed of the 80s. Everything in this lm is still applicable to whats going on today, where people are in life and how theyre feeling about the world. How deeply involved in the marketing of the lm was Scorsese? On a campaign, its always lockstep with
him. Hes a true partner in the marketing, in every aspect of the campaign, because hes such a visionary. We want to be able to take advantage of that mind in our campaign. For instance, we worked on [the teaser trailer] together. He instantly loved the Kanye [West] song [Black Skinhead] that we used in it. That was a pretty bold song to put in the rst piece for a movie that was set in a different period, and Marty embraced that. How did you use social and digital? One thing that got passed around a lot was the GIFs of Leo break dancing from the trailer. We started with an uncompromising take in terms of our advertising, and I think that got people excited that Martin Scorsese was bringing his vision to life on the big screen because I think people expect that from Marty. They expect him not to pull punches. ... We didnt try to paint the movie in a different light. We embraced [the lead] Jordans character, we embraced the controversy. We didnt try to paint him as a super-likable guy. We tried to stay as true to the lm as we could [laughs] under advertising limits. According to Nielsen, trailers tend to play better with moviegoing audiences than shorter TV spots, yet TV is still a huge part of any big campaign. Wheres your focus lie? To me, its a matter of sequencing. I think trailers, whether theyre in-theater or online, are a great opportunity to give people a more long-form version of what a movie is about, getting them excited to see the lm. And television is incredibly important, and it really helps us close very hard and very targeted to our audiences. So theyre both important.
Which social stats do you look at most? In the rst week, we want to be, you know, over 5 million or 6 million views. We want to feel like its consumed, that it feels very hot out in the world. And then we monitor the conversation and see what the reactions [are] one, are people even talking about it? We want people to be passing it around. How did your marketing strategy shift when you clinched ve Oscar nominations? Well, at that point, the movie had been out for a lot longer, and we didnt have to be as linear in the storytelling. We had a lot of great publicity, with Leo and Marty doing Q&As, going on Saturday Night Live. During the Academy push of the campaign, we show a little different side of the lm, a little more serious, talk about all of the accolades, a very review-heavy, very review-centric campaign. The campaign kind of evolves, and you get to highlight the great performances from the cast. You get to highlight Martys direction, you get to highlight Thelma [Schoonmaker]s editing; theres just more freedom to kind of explore the different angles and areas of the lmmaking. We have a piece of outdoor right now with the slogan Because its awesome. Thats all it says. You couldnt do that before the moviepeople wouldnt know what you were talking about. How is marketing The Wolf of Wall Street different from marketing something like [Best Picture nominee] Nebraska? Nebraska was a lmmaker-driven, critically lauded, black-and-white lm by Alexander Payne. Alexanders had tremendous success with his other lmshe himself has become a brand. The lm is a big part of marketing Nebraska. We did an early screening program; we got it to as many peoples hands as we could because we knew when people saw that lm, they would fall in love with it. What about World War Z? With a movie like World War Z, it was holding backwe wanted to tease and hold back the lm for as long as possible. Not only the lm but the materials, to get people excited, to give people hints, to create a mystery in the campaign and in the sell. So there was, when you went to the theater, it was a real sense of discovery, you were nding things out. And we sold it very aggressively. You know, it was a giant summer tent pole with a giant international star, obviously, in Brad Pitt. Whats on the agenda for 2014? Well, weve got a tremendous slate of lms. Weve got Darren Aronofskys Noah, Michael Bays Transformers: Age of Extinction, Brett Ratners Hercules, Teenage Mutant Ninja Turtles, Christopher Nolans Interstellar. We have tremendous, tremendous lms coming up. I couldnt be more excited to work on them, and we have very high hopes for all of them. gabriel.beltrone@gmail.com; Twitter: @gbeltrone.
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MOVING PICTURES
Hollywoods marketing machine, by the numbers. By Gabriel Beltrone
THE STUDIOS
TV $2.8B
Total motion picture industry ad spend in 2012. Television had by far the biggest share, with 86.5%. The remainder went to: newspapers (6%), outdoor (3%), Internet (2%), and radio, magazines and b-to-b (<1% each).
$3.2B
2013 Worldwide Gross $1.42B
DOMESTIC
The Wolf of Wall Street trailer won the 2013 Grand Key Art Award from The Hollywood Reporter and Clio.
$40M-50M
20TH CENTURY FOX
2013 Worldwide Gross $1.18B $2.33B $3.51B
D O M E S T I C I N T E R N AT I O N A L
$4.73B
$3.67B
$3.15B
I N T E R N AT I O N A L
$3.01B
I N T E R N AT I O N A L
$2.25B
I N T E R N AT I O N A L
$582M
$600M
$485M
$303M
Social Scorecard 1.28M Twitter followers 663,000 Facebook likes Marketing Chief Sue Kroll, president of worldwide marketing and distribution Media Agency WB@OMG, a Warner Bros.-dedicated unit at Omnicom (U.S.) Box Ofce Highlights The Hobbit: The Desolation of Smaug ($860M worldwide gross); Gravity ($701M worldwide); Man of Steel ($668M worldwide) Oscar Nominations
Social Scorecard 1.84M Twitter followers 12M Facebook likes Marketing Chief Ricky Strauss, president of marketing Media Agency OMDs 4D (U.S.); Carat (global) Box Ofce Highlights Iron Man 3 ($1.22B worldwide gross); Frozen ($958M worldwide); Monsters University ($744M) Oscar Nominations
Social Scorecard 118,000 Twitter followers 2.7M Facebook likes Marketing Brass Josh Goldstine, president, marketing; Michael Moses, co-president Media Agency Maxus (North America); MediaCom, London (global) Box Ofce Highlights Despicable Me 2 ($971M worldwide gross); Fast & Furious 6 ($789M) Oscar Nominations
Social Scorecard 645,000 Twitter followers 873,000 Facebook likes Marketing Brass Paul Hanneman and Tomas Jegeus, co-presidents of worldwide theatrical marketing; U.S. lead, Marc Weinstock Media Agency ZenithOptimedia (U.S., global); Vizeum (global) Box Ofce Highlights The Croods ($587M worldwide gross); The Wolverine ($415M) Oscar Nominations 11, including Best Picture for 12 Years a Slave (Fox Searchlight) and its lead Chiwetel Ejiofor for Best Actor, and Best Animated Feature for The Croods Action/adventure movies are Americas most loved genre, favored by 61%.
8, including Best Animated Feature for Frozen and The Wind Rises Tom Hanks is Americas favorite actor, followed by Denzel Washington and Jennifer Lawrence.
10, including Best Picture for Dallas Buyers Club and Best Actor for lead Matthew McConaughey; Despicable Me 2 for Best Animated Feature
The Wolf of Wall Street has surged in popularity online since Oscar nominations were announced last month, doubling its social fan base to 872,112 (Facebook and Twitter combined). That's more than double the No. 2 Best Picture nominee, Warner Bros.s Gravity. ListenFirst Media, via The Hollywood Reporter
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44% TRAILERS
of consumers 1274 say they trust trailers "a lot" when deciding whether to see a movie. Three of the 10 most-shared Super Bowl ads of all time were movie trailersfor the fth and sixth installments of Universals Fast & Furious franchise and Paramounts Star Trek Into Darkness.
44%
40% FRIENDS A N D FA M I LY
32% TV ADS
THE TRAILER MAKERS While studios tend not to hire big ad agencies to market their lms, there is an economy of shops in Los Angeles helping to create trailers, teasers, television spots, posters and other promotional materials. They include Trailer Park, mOcean, Buddha Jones, Skip Film, AV Squad, MobScene, BLT, Ant Farm, Industry Creative, Ignition Creative, Motive Creative, Mark Woollen & Associates, Workshop Creative, Flyer Entertainment, Wild Card and Vibe Creative.
SONY PICTURES
2013 Worldwide Gross $1.14B $1.91B
D O M E S T I C I N T E R N AT I O N A L
PARAMOUNT PICTURES
$3.05B 2013 Worldwide Gross $1.02B $1.36B
D O M E S T I C I N T E R N AT I O N A L
LIONSGATE
$2.38B 2013 Worldwide Gross $1.07B $1.25B
D O M E S T I C I N T E R N AT I O N A L
$1.8b
$472M
$310M
$329M
Social Scorecard 768,000 Twitter followers 583,000 Facebook likes Marketing Chief Jeff Blake, chairman, worldwide marketing and distribution Media Agency UM (U.S., Latin America, Asia-Pacic) Box Ofce Highlights The Smurfs 2 ($348M worldwide gross); Cloudy With a Chance of Meatballs 2 ($267M) Oscar Nominations
Social Scorecard 1M Twitter followers 2.5M Facebook likes Marketing Chief Josh Greenstein, CMO
Social Scorecard 340,000 Twitter followers 531,000 Facebook likes Marketing Brass Tim Palen, CMO, Lionsgate; Nancy Kirkpatrick, president, worldwide marketing, Summit Entertainment Media Agency Mindshare (U.S.) Box Ofce Highlights The Hunger Games: Catching Fire ($863M worldwide gross); Now You See Me ($352M) Oscar Nominations 1, Sound Editing for All Is Lost
100
Warner Bros. Man of Steel picked up more than 100 product partners, earning the studio some $173 million. EXPERT OPINION "The objective [of product placement] is being part of a story, having a relevant role in the story or having the values of the lm match that of the brand," says Ruben Igielko-Herrlich, founding partner of Propaganda GEM, the marketing shop that tied Nokia to Man of Steel and whose clients also include BMW and Lacoste. China will become the No. 1 market for Hollywood, he adds, as it boasts more moviegoers than anywhere else on Earth. "There are Chinese brands that we will bring into Hollywood productions, which then are shown in China, and it demonstrates to their own consumers that these Chinese brands are global brands, on par with the aspirational Western brands."
Media Agency MEC (U.S., global) Box Ofce Highlights World War Z ($540M worldwide gross); Star Trek Into Darkness ($467M) Oscar Nominations 13, including Best Picture for The Wolf of Wall Street and Nebraska, both of which scored Best Actor nods for respective leads Leonardo DiCaprio and Bruce Dern and Best Director for Martin Scorsese and Alexander Payne
21, including Best Picture for Captain Phillips and American Hustle, which also earned nods for Best Director (David O. Russell), Best Actor (Christian Bale) and Best Actress (Amy Adams)
The number of people who viewed movie trailers on YouTube doubled in 2013.
94%
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Over 12MM Tracks Artist Bio Information Customized URLs & Playlist Picks English & Spanish Stores Available Download Directly to iTunes, MP3 Players, MACs and PCs
CONTACT US FOR A FREE MUSIC DOWNLOAD AND GET THE PERFORMANCE YOU NEED Diane Driscoll 212.493.4110 diane.driscoll@billboard.com www.BillboardMusicStore.com
MUSIC PROMOTIONS
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PORTRAIT PAGE 30 | PERSPECTIVE 32 | INFORMATION DIET 34
PHOTO: WILLIAM LOVELACE/EXPRESS/GETTY IMAGES
Reporters file from the April 1962 Academy Awards ceremony. That years Oscar for Best Picture went to West Side Story.
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Specs
Who Peter Judd (l.), creative director, director of design; D.J. ONeil, CEO, creative director What Advertising, design and production shop Where Presidio Bowling Center, near the agencys San Francisco ofce
Twelve years ago, D.J. ONeil assembled a network of freelancers that became Hub Strategy, to deliver the specialist executions smaller agencies dont have in-house. (Hes since gathered some 120 creatives, designers and strategists within Hubs Presidio-area ofce.) Though other agencies have since jumped on that bandwagon, ONeil seeks to differentiate Hub by getting involved at the earliest stages of a marketers communications planning. Clients have included Slingbox, the Oakland As, Microsoft, Google and Blue Shield of California. One of the shops latest projects is for Smart USA: Last month, Hub launched an app that uses GPS tracking and social media to aggregate local parking location tips for the micro cars. Noreen OLeary
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Unique content offerings such as Top 10 Ads of the Week Enhanced bonus content such as videos, audio and photo galleries
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Even as Snickers used our strapping quarterback friend here to represent its core demo, it was making a separate marketing appealto mom. A big thing with working mothers is guilt that they couldnt have a warm meal on the table at 5 oclock, Stallman said, so this ad is giving permission. Or trying to. Substituting a candy bar for a meal seems a little dubious, but in the 1980sthe era of the energy barit was common.
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Back
Satises is at the end of the new ad, so its a logical extension of the identical message.
Steve Stallman, president, Stallman Marketing
Stallman observes that reversal of a familiar metaphor (rarely do we see a lion as prey) is a visual manifestation of the new tagline. A zebra doing the hunting is not normal, he said. Great ads can be done with few wordsand this one does it.
Stallman wonders why more brands dont take advantage of showing the food as Snickers does very well here. Mars no longer has to say that Snickers is packed with peanuts we can tell.
The sole surviving word from the old tagline sits down here by itself. But satises is still doing a critical job, reminding consumers of a familiar slogan and reinforcing the message that Snickers is still about lling you up, Stallman said.
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Specs
Age 28 Accomplishments 2014 Sports Illustrated Swimsuit Issue cover model; founder/writer of So Delushious! cooking blog Base New York
Vanderpump Rules
Adweek (USPS 458870, ISSN 1549-9553) is published weekly, except biweekly in July and August, and three issues in December. Publisher is Prometheus Global Media, LLC, 770 Broadway, New York, NY 10003, (212) 493-4100; 5700 Wilshire Blvd, 5th oor Los Angeles, CA 90036, (323) 525-2000. Subscriptions are $249 for one year, $449 for two years. Canadian subscriptions are $299 per year. All other foreign subscriptions are $349 (using air mail). Subscription inquiries: (877) 496-5246; outside the U.S.: (845) 267-3007. Registered as newspaper at the British Post Ofce. Canadian Publication Mail Agreement No. 41450540. Return undeliverable Canadian addresses to: MSI, PO BOX 2600, Mississauga, On L4T OA8. Periodicals postage is paid in New York, NY, and additional mailing of ces. Postmaster: Send all UAA to CFS. Non-Postal and Military Facilities send address changes to ADWEEK, PO Box 15, Congers, NY 10920-0015; Subscriptions@Adweek.com. Copyright 2014 Prometheus Global Media, LLC. No part of this publication may be reproduced, stored in any retrieval system or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written permission of the publisher. For reprints, please call Wrights Media, (877) 652-5295, email pgm@wrightsmedia.com.
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