Exercise #1 Personal Communication Goals

Improving Skills in Face-to-Face Communication

1.

Read through the entire list marking each item to sho hether !ou think !ou are doing all right--- should do this "ehavior more o#ten$or should use this "ehavior less o#ten% Check each item in the appropriate column% I# some goals that are not listed are more important to !ou than those on the list& rite !our additional goals on the "lank lines%

2.

3. Go "ack over the hole list and highlight the three or #our skills !ou "elieve ould "e most valua"le #or !ou to improve at this time%

Expressing in#ormation& ideas& and suggestions Being brief and concise-getting to the point Being forceful and definite rather than hesitant and apologetic Talking in specifics-giving examples, details Talk in generalizations, principles explanations Adapting my message to my audiencetaking gender and culture into account Other: Other:

'eed to do it less

(oing all right

'eed to do it more

Expressing Responses and Feelings etting others kno! !hen " do not understand something they have said etting others kno! " like something they have said or done etting others kno! !hen " disagree !ith them etting others kno! that " feel hurt or

'eed to do it less

(oing all right

'eed to do it more

embarrassed or put do!n by something they have said or done etting others kno! !hen "#m irritated or angry etting other kno! !hen "#m stressed $hoosing an appropriate time and place to share my feelings Accepting responsibility for my feelings and not blaming others for ho! " feel %aiting to express my feelings until " believe "#m emotionally in control Other: Other:

)nderstanding in#ormation& ideas and suggestions o# others istening to understand rather than preparing my next remark &elping others participate in the discussion Before agreeing or disagreeing, checking to make sure " do understand !hat others mean 'estating !hat you perceive are the main points of the conversation Asking (uestions in !ays that get more information than )yes* or )no* +iving advice to others Other: Other:

'eed to do it less

(oing all right

'eed to do it more

)nderstanding and responding to others* #eelings $hecking out !ith others !hat " think they are feeling rather than assuming " kno! 'esponding to a person !ho is angry !ith me in such a !ay that " do not ignore his,her feelings 'esponding to a person !hose feelings are hurt in a such a !ay that " do not ignore his,her feelings 'esponding to a person !ho is expressing closeness and affection for me in such a !ay that " do not ignore his feelings -urveying a group to determine ho!

'eed to do it less

(oing all right

'eed to do it more

much agreement exists Other: Other:

'onver"al Communication Being a!are of the nonverbal messages " am sending to others .atching my nonverbal behavior /body language0 !ith my language !hen communicating !ith others 'esponding to a person !hose feelings are hurt in a such a !ay that " do not ignore his,her feelings Adapting my nonverbal behavior to create a positive rapport !ith others $onsidering the other person#s culture and gender !hen interpreting their nonverbal behavior Other: Other:

'eed to do it less

(oing all right

'eed to do it more

General Talking in group discussions +etting feedback-encouraging others to let me kno! ho! my actions affect them1 Being able to stand silence !hen "#m !ith others Being able to tolerate tension and conflict Accepting help from others Asking for help from others Offering to help others 2ielding to others3giving in to others -tanding up for myself Being protective of others Other: Other:

'eed to do it less

(oing all right

'eed to do it more

Exercise #+ Sel#-,onitoring Inventor!

These statements concern personal reactions to several situations. No two statements are exactly alike so consider each statement carefully before answering. If a statement is true or mostly true as applied to you highlight the T. If a statement is false or not usually true as applied to you highlight the !.

1.

I find it hard to imitate the behavior of other people.

! T !

2. I guess I put on a show to impress or entertain people. 3. I would probably make a good actor. ". I sometimes appear to others to be experiencing deeper

! T T ! !

emotions than I actually am.

#. In a group of people I am rarely the center of attention $. In different situations and with different people I often

act like very different persons

%. I can argue only for ideas I already believe in. &. In order to get along and be liked I tend to be what

T T

! ! T !

people expect me to be rather than anything else

'. I may deceive people by being friendly when I really

dislike them.
1(. I)m not always the person I appear to be

T T

! !

Scoring: *ive yourself one point for each of +uestions 1 # and % that you answered !. *ive yourself one point for each of the remaining +uestions that you answered T. ,dd up your points. If you are a good -udge of yourself and scored % or above you are

probably a high self.monitoring individual/ 3 or below you are probably a low self. monitoring individual. Total 0core 111111

2. 0nyder 32arch 1'&34 5The 2any me)s of the 0elf.2onitor6 Psychology Today 3".

Answer the following Self Monitoring questions in a paragraph of 150200 words. Please put concepts, ter s, and an! quoted aterial in "old font.

7hat is self.monitoring and why is it a characteristic of competent communicators8 7hat do you think of your assessment results8 9o you think it is an accurate assessment of your self.monitoring abilities8 If you have a score is below % what can you do to improve your self.monitoring8 If your score is % or above how do you think you have used self.monitoring to build personal and work.related relationships8

Exercise #- Individual Cultural .nal!sis !irst listen to the Introduction to :ulture lecture found in ;earning 2odule 1. Then complete the following +uestions.

1.

Describe your specific co-cultures. For example, what is your race, social class ect? Be sure to complete each co-culture. Race

Social Class

Ge !er

"th icity

Geo#raphic Re#io $by area of cou try such as %orthwest or Souther a !&or are you urba , suburba , rural i flue ce!?'

Ge eratio $(#e'

).

Describe what type of cultural orie tatio s you experie ce i the followi # areas* i !i+i!ualism&collecti+ism, u certai ty a+oi!a ce, time orie tatio , bei #&!oi #, a ! power !ista ce

3.

,ow !oes culture i flue ce your i teractio with others? -ro+i!e a example where your beha+ior was accepte! or expecte! by o e of your co-cultures but was misu !erstoo! or .u!#e harshly by others.

".

%ow that you ha+e a better u !ersta !i # of the !iffere t ways culture i flue ces commu icatio , pro+i!e a example of whe you ha+e misu !erstoo! others/ beha+ior or .u!#e! it harshly. 0ou may ee! to re+isit the co te t o cultural orie tatio s $!iscusse! i 1uestio 2) ' a ! i!e tify a time whe you i terprete! a beha+ior base! o your cultural orie tatio $i.e. mo ochoro ic time orie tatio ' whe the other perso was beha+i # accor!i # to a !iffere t cultural orm $i.e. polychromic orie tatio '.

Exercise #/ Communication .pprehension !irst listen to the lecture on :ommunication ,pprehension found in ;earning 2odule 1. Then take the online assessment of your levels of apprehension in a variety of communication in four different types of settings. ,fter you receive your results copy and paste the scores on to this page and discuss in a fully.developed paragraph what insights you have gained from the information. <lease address the some or all of the following +uestions= 9o you perceive that the assessment is accurate8 If not how do you think you experience apprehension8 7hat types of approaches for managing communication covered in the lecture might be most helpful to you based on the results you received8 I reali>e that some people experience more apprehension than others. If you demonstrated relatively low scores in all four categories what types of situations seem to bring out the unusual occurrence of feeling apprehension8 In this case which of the approaches for managing apprehension may be most helpful8

Exercise #0 Personalit! 1!pe

250-350 words Put all terms from the lecture in bold font Listen to the Myers-Briggs Type ndicator Lectures first before ta!ing the assessment and write down what you predict your four letter results will be" 3he , ta4e the followi # perso ality assessme t* http#$$highered"mcgrawhill"com$sites$00%33&5'()$student*+iew0$personality*type*e)plorer"html 0ou will ee! to submit your e-mail a!!ress a ! e ter a a!!ress for me to recei+e results. -lease e ter my campus a!!ress* l u!elma5belle+uecolle#e.e!u ,fter you ha+e recei+ed your results- please answer the following .uestions demonstrating an understanding of the ntroduction to the Myers-Briggs Type ndicator and MBT Type /ynamics lectures in a paragraph of 250-350 words" (ccor!i # to the assessme t, what is your four letter type? 6hat !o you thi 4 of the results? 6as your self-!escribe! perso ality co !ucte! !uri # the lecture !iffere t from the perso ality i!e tifie! by the assessme t? 6hat types of traits !escribe! i the lecture !o you !emo strate? 6hat types of traits commo to your perso ality !o you ot !emo strate? 7astly, how ca your 4 owle!#e of perso ality traits i flue ce your commu icatio with others $especially your si# ifica t others'? 8 other wor!s, how !o you thi 4 you ee! to a!apt your commu icatio style to best match their perso ality?