Intuit customers can save 40% on the printed version of QuickBooks 2014: The Missing Manual or 0% on the e!

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THE OFFICIAL INTUIT GUIDE

QuickBooks

2014

the missi ! m" u"#

The book that should have been in the box-

o REILLY

Bo

ie Bi"$o#e

QuickBooks 2014
The !ook that should have !een in the !o01

Bonnie Biafore

Bei2ing 3 4am!ridge 3 5arnham 3 67ln 3 8e!astopol 3 Tok%o

QuickBooks 2014: The Missing Manual

by Bonnie Biafore 4op%right 9 2014 Bonnie Biafore' :ll rights reserved' ,rinted in the ;nited 8tates of :merica' ,u!lished !% <=>eill% Media? Inc'? 100 @ravenstein Aigh#a% Borth? 8e!astopol? 4: C 4D2' <=>eill% !ooks ma% !e purchased for educational? !usiness? or sales promotional use' <nline edi* tions are also availa!le for most titles "http:((m%'safari!ooksonline'com$' 5or more information? contact our corporate(institutional sales department: "E00$ CCE*CC&E or corporateForeill%'com' <cto!er 201&: 5irst .dition'

Revision History for the First E ition: 201&*10*11 5irst release 8ee http:((oreill%'com(catalog(errata'cspGis!nH0I&IC2002D4DE for release details'

The Missing Manual is a registered trademark of <=>eill% Media? Inc' The Missing Manual logo? and +The !ook that should have !een in the !o0/ are trademarks of <=>eill% Media? Inc' Man% of the designations used !% manufacturers and sellers to distinguish their products are claimed as trademarks' Jhere those designations appear in this !ook? and <=>eill% Media is a#are of a trademark claim? the designations are capitaliKed' Jhile ever% precaution has !een taken in the preparation of this !ook? the pu!lisher assumes no responsi!ilit% for errors or omissions? or for damages resulting from the use of the information contained in it' I8BB*1&: CDE*1*44C*&41D *I

4ontents
The Missing !re its ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' "i #ntro uction ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' "v Jhat=s Be# in QuickBooks 2014 ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' '
' ' ' 0v Jhen QuickBooks Ma% Bot Be the :ns#er ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 0vii 4hoosing the >ight .dition ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 0viii :ccounting Basics: The Important 8tuff ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 00i :!out This Book ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 00iii :!out the <utline ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 00iv The Ler% Basics' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 00v :!outMTheseM:rro#s ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 00vi :!out the <nline >esources' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 00vi 8afari1 Books <nline ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 00viii

,art <ne:
4A:,T.> 1:

$etting %& QuickBooks

!reating a !o'&any File ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' (
<pening QuickBooks ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ''& Before Nou 4reate a 4ompan% 5ile ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' '4 4reating a 4ompan% 5ile ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ''D 4onverting from :nother ,rogram to QuickBooks ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 20 <pening an .0isting 4ompan% 5ile ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 2& Modif%ing 4ompan% Info' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 2I

4A:,T.> 2:

)etting *roun in QuickBooks ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 2+
Menus and the Icon Bars ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' &0 8#itching among <pen Jindo#s ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' &2 The Aome ,age' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' &4 The 4ompan% 8napshot ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' '

iii

42 4A:,T.> &:

$etting %& a !hart of *ccounts ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 4(
:c)uiring a 4hart of :ccounts ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 44 ,lanning the 4hart of :ccounts ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 4I 4reating :ccounts and 8u!accounts ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 1 Jorking #ith :ccounts ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' E

iv

COntents

4A:,T.> 4:

$etting %& !usto'ers, -o.s, an /en ors ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 0(
4reating 4ustomers in QuickBooks ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 'I4 4reating Oo!s in QuickBooks ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' D 8etting ;p Lendors ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' DE Jorking #ith 4ustomers? Oo!s? and Lendors ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' E1 Managing Peads ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 'C0

4A:,T.> :

$etting %& #te's ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' +(
Jhat Items Qo ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' C& Jhen Nou Qon=t Beed Items ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' C 8hould Nou Track Inventor% #ith ItemsG ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' C ,lanning Nour Items ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 'CE 4reating Items ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 101 8ervice Items ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 104 ,roduct Items ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 10D <ther T%pes of Items ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 10E Jorking #ith Items ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' '11&

4A:,T.> I:

1ata Entry $hortcuts for 2ists ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 113
:dding and .diting Multiple >ecords ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 11E Importing 4ustomer? Lendor? and Item Information ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 12I

4A:,T.> D:

$etting %& 4ther QuickBooks 2ists ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 1((
4ategoriKing #ith 4lasses ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 1&4 ,rice Pevels ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 1&I 4ustomer and Lendor ,rofile Pists ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 1&C 5i0ed :sset Items ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 14I Managing Pists ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 14D

,art t#o:
4A:,T.> E:

Bookkee&ing
Tracking Ti'e an Mileage ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 153
8etting ;p Time Tracking ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 1 E .ntering Time in QuickBooks ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 1I1 >unning Time >eports ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 1IE Tracking Mileage ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 1IE @enerating Mileage >eports' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 1D4

4A:,T.> C:

6aying for E"&enses ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 135
Jhen to ,a% .0penses ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 1D .ntering Bills ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 1DI >ecording a Qeposit to a Lendor ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 1E1 Aandling >eim!ursa!le .0penses ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 1E& ,a%ing Nour Bills ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 1E

Jriting 4hecks Jithout .ntering Bills ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 1C& ,roducing 4hecks' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 1CD ,a%ing ;sing <ther ,a%ment Methods' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' '20& >ecording Lendor >efunds and 4redits' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' '20D >unning .0pense*>elated >eports ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 20E 4A:,T.> 10:

#nvoicing ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 211
4hoosing the >ight T%pe of 5orm ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 212 8ales 5orms and :ccounts ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 214 4reating Invoices ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 21I 4reating Batch Invoices ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' '2&I Qeposits? Qo#n ,a%ments? and >etainers ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 240 Invoicing for Billa!le Time and 4osts ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' '24 Invoicing for Backordered ,roducts ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 2 2 .stimating Oo!s ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' '2 E 4reating ,rogress Invoices ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 2I4 Aandling 4ustomer >efunds and 4redits' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' '2IE Modif%ing Invoices ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 2D

4A:,T.> 11:

6ro ucing $tate'ents ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 233
@enerating 8tatements ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 2DD

4A:,T.> 12:

Transaction Ti'esavers ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 27+
,rinting 5orms' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 2C0 .mailing 5orms ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' '2CC MemoriKing Transactions ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' '&0& 5inding Transactions ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' &10

4A:,T.> 1&:

Managing *ccounts Receiva.le ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' (1+
>eceiva!les :ging ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' '&20 >eceiving ,a%ments for Invoiced Income ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' '&2I :ppl%ing 4redits to Invoices ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' &&2 Qiscounting for .arl% ,a%ment ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' '&&4 4orrecting Misapplied 4ustomer ,a%ments ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' '&&E :ppl%ing 5inance 4harges ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' &40 4ash 8ales ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' '&42 Making Qeposits ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' &4C

4A:,T.> 14:

Bank *ccounts an !re it !ar s ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' (55
.ntering Transactions in an :ccount >egister ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' '& I Aandling Bounced 4hecks ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' &I0 Transferring 5unds ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' '&IE >econciling :ccounts ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' &D1 Managing Poans ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' '&E&

COntents

4A:,T.> 1 :

1oing 6ayroll ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' (+(
@etting 8tarted #ith QuickBooks ,a%roll ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' &C4 Intuit ,a%roll 8ervices ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' &CD 8igning ;p for an Intuit ,a%roll 8ervice ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' '&CC 8etting ;p ,a%roll in QuickBooks ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 400 >unning ,a%roll ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 414 ,a%ing ,a%roll Pia!ilities ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 421 ,reparing ,a%roll Ta0 5orms ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' '424 >unning ,a%roll >eports ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' '42I >ecording Transactions from a ,a%roll 8ervice ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 42D ,a%ing Nourself ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' '42E

4A:,T.> 1I:

Making -ournal Entries' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 4((
Balancing Qe!it and 4redit :mounts ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 4&4 8ome >easons to ;se Oournal .ntries ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' '4& 4reating Oournal .ntries ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' '4&I 4hecking Oournal .ntries ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 440 >eclassifications and 4orrections ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 441 >ecording Qepreciation #ith Oournal .ntries ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 442 >ecording <#ners= 4ontri!utions ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 44

4A:,T.> 1D:

6erfor'ing 8ear9En Tasks ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 44+
4hecking for ,ro!lems ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 44C Lie#ing Nour Trial Balance ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' '4 2 @enerating 5inancial >eports' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' '4 & @enerating Ta0 >eports ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' '4ID 8haring a 4ompan% 5ile #ith Nour :ccountant ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' '4D0 10CCs ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' '4DI 4losing the Books for the Near ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 4E0

,art three:
4A:,T.> 1E:

Managing 8our Business

:ee&ing Track of Financial Tasks ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 475
Tracking To*Qos ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 4EI :dding Botes' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 4EC >eminders ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 4C1 Nour 5inancial 4alendar' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 4C4

4A:,T.> 1C:

Managing QuickBooks Files ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 4+3
8#itching Bet#een Multi* and 8ingle*;ser Mode ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' '4CD Backing ;p 5iles ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 4CC >estoring Backups ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 0E 8ending 4ompan% 5iles to <thers' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 11

vi

COntents

Lerif%ing Nour QuickBooks Qata ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 14 4ondensing Qata ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 1I 4leaning ;p after Qeleting 5iles ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 21 4A:,T.> 20:

Managing #nventory ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 52(
5ollo#ing the Inventor% Mone% Trail' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 24 8etting ;p Inventor% Items' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 2 ,urchasing Inventor% ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 2C 8elling Inventor% ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' &E >unning Inventor% >eports ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' &C Jorking #ith the Inventor% 4enter' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 44 ,erforming a ,h%sical Inventor% ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 4I :d2usting Inventor% in QuickBooks' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 4E

4A:,T.> 21:

;orking <ith $ales Ta" ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 55(
8etting ;p 8ales Ta0 ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' & ,roducing >eports of the 8ales Ta0 Nou <#e' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' I0 ,a%ing 8ales Ta0 ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' I1

4A:,T.> 22:

Bu geting an 6lanning ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 50(
T%pes of Budgets ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' I4 Ja%s to Build Budgets ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' I4 4reating Budgets in QuickBooks' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' I 4reating 4ustomer:Oo! or 4lass Budgets ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' IE 5illing in Budget Lalues' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' D0 4reating and 4op%ing Budgets #ith .0cel ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' D& >unning Budget >eports ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' DE

4A:,T.> 2&:

Tracking Finances <ith Re&orts an )ra&hs ' ' ' ' ' ' ' ' ' ' ' ' ' 57(
5inding the >ight >eports' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' E4 >unning >eports ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' EE ,rinting and 8aving >eports' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' C1 4ustomiKing >eports ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' C MemoriKing >eports' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' I0I 8#apping >eports Bet#een 4ompan% 5iles ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' I0C

,art 5our:
4A:,T.> 24:

QuickBooks 6o<er
Banking 4nline <ith QuickBooks ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 01(
8etting ;p Nour :ccounts for <nline 8ervices ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' I14 .0changing Qata #ith Nour Bank ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' I1D Banking <nline ;sing .0press Mode ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 'I22 Banking <nline ;sing 4lassic Mode ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' I&1

COntents

vii

4A:,T.> 2 :

!onfiguring 6references to Fit 8our !o'&any ' ' ' ' ' ' ' ' ' ' ' 0(3
,references: The Basics' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 'I&E :ccounting' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 'I&C Bills ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 'I42 4alendar ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' I4& 4hecking' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' I44 Qesktop Lie# ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 'I4D 5inance 4harge ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' I 0 @eneral ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 'I 2 Integrated :pplications' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 'I I Items - Inventor% ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 'I D Oo!s - .stimates ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 'I D Multiple 4urrencies' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 'I C ,a%ments ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' II0 ,a%roll - .mplo%ees' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' II1 >eminders ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 'II2 >eports and @raphs ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 'II& 8ales - 4ustomers ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 'II 8ales Ta0' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 'IID 8earch ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' IIE 8end 5orms ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' IIE 8ervice 4onnection ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ID1 8pelling ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 'ID2 Ta0: 10CC ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 'ID2 Time - .0penses' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 'ID2

4A:,T.> 2I:

#ntegrating QuickBooks <ith 4ther 6rogra's ' ' ' ' ' ' ' ' ' ' ' 035
Mail Merge to a Jord Qocument' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 'IDI 8%nchroniKing 4ontacts' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 'IE2 Jorking #ith <ther :pps ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 'IE .0porting QuickBooks Qata ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' IEE Importing Qata from <ther ,rograms ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ICI

4A:,T.> 2D:

!usto'i=ing QuickBooks ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 0++
4ustomiKing the Aome ,age ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' D00 5ast :ccess to 5avorite 5eatures ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 'D0& 4ustomiKing the 4ompan% 8napshot ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' D0C 4ustomiKing 5orms ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 'D11

4A:,T.> 2E:

:ee&ing 8our QuickBooks 1ata $ecure ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 325
8etting ;p the :dministrator ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 'D2I 4reating QuickBooks ;sers ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 'D&0 >estricting :ccess to 5eatures and Qata ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' D&&

viii

COntents

,art 5ive:
:,,.BQIR ::

*&&en i"es
#nstalling QuickBooks' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 3(+
Before Nou Install ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 'D&C Installing QuickBooks ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' D41 >egistering QuickBooks ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 'D4I 8etting ;p QuickBooks on a Bet#ork ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' D4D Jhere to 8tore Nour 4ompan% 5iles' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' D4D

:,,.BQIR B:

Hel&, $u&&ort, an 4ther Resources ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 351
QuickBooks Aelp ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' D 1 Intuit 4ommunit% ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' D & <ther 6inds of Aelp ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' D <ther Aelp >esources ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 'D I QuickBooks Training ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' D D

>4TE

:ppendi0es 4? Q? and . are availa!le from this !ook=s Missing 4Q page at ###'missingmanuals 'com (cds' "To learn a!out the Missing 4Q page? turn to page 00vi'$ :,,.BQIR 4: :,,.BQIR Q: :,,.BQIR .:

:ey.oar $hortcuts Tracking Ti'e <ith the $tan alone Ti'er * vance For' !usto'i=ation #n e"' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' ' 35+

COntents

ix

The Missing 4redits

*B4%T *%TH4R THE
Bonnie Biafore has al#a%s !een fascinated #ith math in its prac* tical and more esoteric forms' :s an engineer and pro2ect man* ager? she=s thorough and steadfastl% attentive to detail !ut redeems herself !% using her sick sense of humor to transform these drool* inducing su!2ects into entertaining reading' 8he #rites a!out personal finance? investing? accounting? and pro2ect management' Aer !ooks B:I4 8tock 8election Aand!ook and 8uccessful ,ro2ect Management #on ma2or a#ards from the 8ociet% of Technical 4ommunication and :,.R :#ards for ,u!lication .0cellence "!ut the raves she receives from !eginning investors mean much more to her$' Bonnie is also the author of <=>eill%=s Microsoft ,ro2ect 201&: The Missing Manual? ,ersonal 5inance: The Missing Manual? and <nline Investing Aacks' 8he #rites a monthl% column called +Je!Jatch/ for Better Investing magaKine' 8he has recorded several courses on QuickBooks? pro2ect management? and Microsoft ,ro2ect for P%nda'com' :s a consultant? she manages pro2ects for clients? provides training? and #ins accolades for her a!ilit% to herd cats' Jhen not chained to her computer? she hikes and c%cles in the mountains near her home in 4olorado? #alks her dogs? takes aerial dance classes? and cooks gourmet meals' 8he has also pu!lished her first novel? 5resh 8)ueeKed? featuring hit men? stupid criminals? and much political incorrectness' Nou can learn more at Bonnie=s #e!site? ###'!onnie!iafore'com? or email her at !onnie'!iaforeFgmail'com'

*B4%T THE !RE*TivE TE*M

1a<n Mann "editor$ is associate editor for the Missing Manual series' Jhen not #orking? she pla%s soccer? !eads? and causes trou!le "though not simultaneousl%$' .mail: da#nForeill%'com' :ara E.rahi' "production editor$ lives? #orks? and pla%s in 4am!ridge? M:' 8he loves graphic design and all things outdoors' .mail: ke!rahimForeill%'com' Bra ;hite "tech revie#er$ is 4<< of >eal Jorld Training and has !een teaching and consulting on QuickBooks since 1CCE' Jhen he isn=t fi0ing someone else=s com* puter pro!lems? he en2o%s listening to audio!ooks? eating sushi? and riding his road !ike? imagining he=s in the Tour de 5rance' Je!site: ###'QuickBooksTraining'com' Michael !o.. "tech revie#er$ is an Information Qesigner #ith >eal Jorld Training and en2o%s pa%ing #a% too much for tech gadgetr%? cooking insanel% spic% food?

tHe MIssInG

xi

and

traveling

to

e0otic

lands

like

4alifornia'

.mail:

michaelSco!!Freal#orldtraining'com'

xii

tHe MIssInG

Ron $trauss "inde0er$ specialiKes in the inde0ing of information technolog% pu!lica* tions of all kinds' >on is also an accomplished classical violist and lives in Borthern 4alifornia #ith his #ife and fello# inde0er? :nnie? and his miniature pinscher? 6anga' .mail: rstraussFmchsi'com' -ulie /an :euren "proofreader$ )uit her ne#spaper 2o! in 200I to move to Montana and live the freelancing dream' 8he and her hus!and? M'A' "#ho is living the novel* #riting dream$? have t#o sons? Qe0ter and Michael' .mail: littleSmediaF%ahoo'com'

*!:>4;2E1)EME>T$
Bo <=>eill% !ook that I author can go to print #ithout me ackno#ledging the a#e* some team at <=>eill%' Qa#n Mann is editor e0traordinaire' 8he can spot potential points of confusion in m% #riting from a mile a#a% and usuall% comes up #ith a #onderfull% clear alternative' If she=s stumped? she asks for clarification in a #a% that even a diva "oh? I so hope I haven=t !ecome one$ #ouldn=t mind' 8he sta%s on top of details? so the%=re taken care of !efore an%one even thinks to ask' 8he has earned m% gratitude for keeping me compan% via email as #e !oth #orked #eekend after #eekend to complete this !ook' M% thanks also go to 6ara .!rahim and the rest of the <=>eill% folks for shepherding m% !ook through the production process' I am grateful for the eagle e%e of proofreader Oulie Lan 6euren for #rangling punctuation? capitaliKation? and ungainl% sentences into su!mission' Qe!ra 6ilsheimer? a partner in the ta0 and accounting firm Behind the 8cenes 5inan* cial 8ervices and an :dvanced 4ertified QuickBooks ,ro:dvisor? helped me #ith the pa%roll chapter' Aer QuickBooks videos on NouTu!e are right up the Missing Manual alle%: up!eat? helpful? and fun' I also #ant to thank the technical revie#ers? Brad Jhite and Michael 4o!!' Their enc%clopedic kno#ledge of QuickBooks and #illingness to introduce me to Intuit e0perts #as a much appreciated gift'

THE Mi$$i>) M*>%*2 $ERiE$

Missing Manuals are #itt%? super!l% #ritten guides to computer products that don=t come #ith printed manuals "#hich is 2ust a!out all of them$' .ach !ook features a handcrafted inde0 and cross*references to specific pages "not 2ust chapters$' >ecent and upcoming titles include:

:ccess 201&: The Missing Manual !% Matthe# MacQonald Bu%ing a Aome: The Missing Manual !% Banc% 4onner 4reating a Je!site: The Missing Manual? Third .dition !% Matthe# MacQonald 488&: The Missing Manual? Third .dition !% Qavid 8a#%er Mc5arland Qream#eaver 44: The Missing Manual !% Qavid 8a#%er Mc5arland and 4hris @rover .0cel 201&: The Missing Manual !% Matthe# MacQonald 5ileMaker ,ro 12: The Missing Manual !% 8usan ,rosser and 8tuart @ripman 5lash 48I: The Missing Manual !% 4hris @rover

tHe MIssInG

xiii

@ala0% Ta!: The Missing Manual !% ,reston @ralla @ala0% 84: The Missing Manual !% ,reston @ralla @oogleT: The Missing Manual !% 6evin ,urd% ATMP : The Missing Manual? 8econd .dition !% Matthe# MacQonald iMovie =11 - iQLQ: The Missing Manual !% Qavid ,ogue and :aron Miller i,ad: The Missing Manual? 8i0th .dition !% O'Q' Biersdorfer i,hone: The Missing Manual? 8eventh .dition !% Qavid ,ogue i,hoto =11: The Missing Manual !% Qavid ,ogue and Pesa 8nider i,od: The Missing Manual? .leventh .dition !% O'Q' Biersdorfer and Qavid ,ogue Oava8cript - 2Quer%: The Missing Manual? 8econd .dition !% Qavid 8a#%er
Mc5arland 6indle 5ire AQ: The Missing Manual !% ,eter Me%ers

Piving @reen: The Missing Manual !% Banc% 4onner Microsoft ,ro2ect 201&: The Missing Manual !% Bonnie Biafore Motorola Room: The Missing Manual !% ,reston @ralla B<<6 AQ: The Missing Manual !% ,reston @ralla <ffice 2011 for Macintosh: The Missing Manual !% 4hris @rover <ffice 201&: The Missing Manual !% Banc% 4onner and Matthe# MacQonald <8 R Mavericks: The Missing Manual !% Qavid ,ogue ,ersonal Investing: The Missing Manual !% Bonnie Biafore ,hotoshop 44: The Missing Manual !% Pesa 8nider ,hotoshop .lements 12: The Missing Manual !% Bar!ara Brundage ,A, - M%8QP: The Missing Manual? 8econd .dition !% Brett McPaughlin 8#itching to the Mac: The Missing Manual? Mavericks .dition !% Qavid ,ogue 8#itching to the Mac: The Missing Manual? Mountain Pion .dition !% Qavid ,ogue Jindo#s D: The Missing Manual !% Qavid ,ogue Jindo#s E: The Missing Manual !% Qavid ,ogue Jord,ress: The Missing Manual? 8econd .dition !% Matthe# MacQonald Nour Bod%: The Missing Manual !% Matthe# MacQonald Nour Brain: The Missing Manual !% Matthe# MacQonald Nour Mone%: The Missing Manual !% O'Q' >oth
@o to ###'missingmanuals'com(li!rar%'html for a full list of Missing Manuals in print'

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xiii

Introduction

housands of small companies and nonprofit organiKations turn to QuickBooks to keep their finances on track' :nd over the %ears? Intuit has introduced various editions of the program to satisf% the needs of different t%pes of companies' Back #hen milk #as simpl% milk? %ou either used QuickBooks or %ou didn=t' But no#? #hen %ou can choose milk from so%!eans and rice as #ell as co#sUand #ith five different levels of fatUit=s no surprise that QuickBooks comes in a variet% of editions "#hich? in some cases? are dramaticall% different from their si!lings$? as #ell as si0 industr%*specific editions' 5rom the smallest of sole proprietorships to !urgeoning enterprises? one of these editions is likel% to meet %our organiKation=s needs and !udget' QuickBooks isn=t hard to learn' Man% of the features that %ou=re familiar #ith from other programs #ork the same #a% in QuickBooksU#indo#s? dialog !o0es? drop* do#n lists? and ke%!oard shortcuts? to name a fe#' :nd #ith each ne# version? Intuit has added enhancements and features to make %our #orkflo# smoother and faster' The challenge is kno#ing #hat to do according to accounting rules? and ho# to do it in QuickBooks' This !ook teaches %ou ho# to use QuickBooks and e0plains the accounting concepts !ehind #hat %ou=re doing'

Jhat=s Be# in QuickBooks 2014

Qespite the fluctuating siKe of the ta0 code? accounting and !ookkeeping practices don=t change much each %ear' The changes in QuickBooks 2014 are mostl% small t#eaks and su!tle improvements? !ut some of them might !e 2ust #hat %ou=ve !een #aiting for:

xvi

QUICKBOOKs 2014: tHe MIssInG

WHEN
Q;I46B<<68 2014 V $etting u& .ank fee s "the connections !et#een %our real*#orld !ank accounts and the accounts in QuickBooks$ is a simpler and shorter process these da%s? as %ou=ll learn on page I1 ' In the Bank 5eed 8etup #indo#? 2ust fill in %our !ank=s name? %our user IQ? and %our pass#ord' Jhen the Bank 5eed 8etup #indo# displa%s the accounts %ou have at that !ank? simpl% match them up #ith the cor* responding accounts in %our QuickBooks compan% file? click 4onnect? and %our QuickBooks accounts are read% to talk to the ones at %our financial institution'

V The Bank Fee !enter "page I22$ makes it eas% to compare %our online !ank account !alances #ith the ones in %our QuickBooks accounts' :fter %ou do#n* load transactions? a status area in the middle of the Bank 5eed 4enter #indo# sho#s ho# man% transactions QuickBooks #as a!le to match automaticall% and ho# man% %ou have to match manuall%' Then? #hen %ou click the Transaction Pist !utton to open the Transactions Pist #indo#? that same info appears at the top of the #indo#' 4lick one of the !ars in the Transactions Pist #indo#=s status area? such as the orange Beed Nour >evie# !ar? and the program filters the transaction ta!le to sho# onl% those transactions' :nd %ou can fill in the pa%ee name? account? or class right in the transaction ta!le' In addition? %ou can tell QuickBooks ho# to handle each transaction !% choosing an option from the :ction cell=s drop* do#n menu: add the transaction to %our account register? add more details to it? match it to an e0isting transaction? or ignore it' Nou can also add? approve? or delete multiple transactions at once' :s %ou process the do#nloaded transactions? QuickBooks updates the status area to reflect %our progress' V #nco'e Tracker "page &20$ lets %ou see the !ig picture of %our income at a glance? sho#s the transactions that contri!ute to those high*level num!ers? and provides features that streamline collecting income from %our customers' "This feature is availa!le onl% if %our compan% file uses 2ust one currenc%'$ The colored !o0es at the top of the #indo# represent four categories of income: the total value of estimates %ou=ve created? the total amount on %our open invoices "that is? the invoiced income that isn=t due %et$? the total overdue amount? and ho# much %our customers paid %ou in the last &0 da%s' The #indo#=s transaction ta!le lists the transactions that contri!ute to the totals at the top of the #indo#' Nou can filter the ta!le to peruse the detailsU for e0ample? to see all the overdue invoices for the last )uarter' >ead% to take action? like receive a pa%ment on an invoiceG 4lick that invoice=s :ction cell? click the do#n arro# that appears? and then choose >eceive ,a%ments from the drop*do#n list' 4hoose ,rint or .mail from the drop*do#n list instead to print or email the invoice' V Each co'&any file can have its o<n color sche'e "page I4C$? so %ou can easil% identif% #hich compan% file %ou=re #orking on !% the color of the QuickBooks title !ar and the !orders of its #indo#s' Nou can choose from 1 different colors'

xv

WHEN
V Han ling .ounce checks "page &I2$ in QuickBooks 2014 is easier than it used to !e' Jhen a customer=s check !ounces? the program can help %ou perform the steps re)uired to deduct mone% from %our account and re*invoice %our customer'

V The Re&orts ta. #ithin transaction #indo#s contains icons for running reports related to that t%pe of transaction' 5or e0ample? the 4reate Invoices #indo#=s >eports ta! has icons for reports such as Transaction Aistor%? Lie# <pen In* voices? and 8ales !% 4ustomer Qetail' V Nou can tell QuickBooks ho< 'any &ages <i e or tall %ou #ant a report to !e "page C2$' V :s %ou t%pe something in the $earch .o" ? QuickBooks displa%s a drop*do#n list #ith suggested search terms and recent search terms "page &1&$' If %ou see the term %ou #ant? simpl% click it' V Nou can no# co&y a line in a transaction ta.le an &aste it into another line in the ta.le' 5or e0ample? if %ou add a line in the #rong place in the invoice? %ou can cop% and paste it to another ro#' V ;orking <ith e'ail in QuickBooks is easier and more po#erful' If %ou use a Je!*!ased email service like @mail? %ou can set up multiple email templates "page IIC$ for each t%pe of transaction %ou send out' If %ou attach files to transactions? %ou can also attach them to the email message "page &01$' In addition? the >e* ceive ,a%ments #indo# no# includes a feature for emailing a pa%ment receipt to a customer "in earlier editions of QuickBooks? %ou could onl% print a receipt$'

Jhen QuickBooks Ma% Bot Be the :ns#er

Jhen %ou run a !usiness "or a nonprofit$? %ou track compan% finances for t#o rea* sons: to keep %our !usiness running smoothl% and to generate the reports re)uired !% the I>8? 8.4? and an%one else %ou have to ans#er to' QuickBooks helps %ou perform !asic financial tasks? track %our financial situation? and manage %our !usi* ness to make it even !etter' But !efore %ou read an% further? here are a fe# things %ou shouldn=t tr% to do #ith QuickBooks: V ;ork <ith 'ore than 14,500 uni?ue inventory ite's or 14,500 contact na'es@ QuickBooks ,ro and ,remier compan% files can hold up to 14? 00 inven* tor% items and a com!ined total of up to 14? 00 customer? vendor? emplo%ee? and other "<ther Bames Pist$ names' "In the QuickBooks .nterprise 8olutions edition of the program? the num!er of names is virtuall% unlimited'$ V Track &ersonal finances@ .ven if %ou=re a compan% of one? keeping %our personal finances separate from %our !usiness finances is a good move? particularl% #hen it comes to ta0 reporting' In addition to opening a separate checking account for %our !usiness? track %our personal finances some#here else "like in Quicken$' If %ou do decide to use QuickBooks? at least create a

s e p a r a t e c o m p a n % fi l e f o r % o u r p e r s o n a l fi n a n c i a l i n f o '

IntRODUCtIO

xviix

WHAT
M:N B<T B. TA. :B8J.>

xviiix

QUICKBOOKs 2014: tHe MIssInG

4A<<8IB@ TA. >I@AT .QITI<B

V Track the &erfor'ance of stocks an .on s@ QuickBooks isn=t meant to keep track of the capital gains and dividends %ou earn from investments such as stocks and !onds' <f course? companies have investments like machines? and %ou should track investments such as these in QuickBooks' Ao#ever? in Quick* Books? the% sho# up as assets of %our compan% "page 4I0$' V Manage s&eciali=e etails a.out custo'er relationshi&s@ Pots of information goes into keeping customers happ%' Jith QuickBooks? %ou can sta% on top of customer activities #ith features like to*dos? notes? reminders? and memoriKed transactions' Nou can also keep track of leads !efore the% turn into customers' But if %ou need to track details for thousands of mem!ers or customers? items sold on consignment? pro2ect progress? or tasks related to managing pro2ects? a customer*management program or a program like Microsoft .0cel or :ccess might !e a !etter solution' 8ome third*part% customer*management programs integrate #ith QuickBooks "page IE $'

>4TE

4hoosing the >ight .dition

QuickBooks comes in a gamut of editions? offering options for organiKations at !oth ends of the small*!usiness spectrum' QuickBooks ,ro handles the !asic needs of most !usinesses? #hereas .nterprise 8olutions "the most ro!ust and po#erful edi* tion of QuickBooks$ !oasts enhanced features and speed for the !iggest of small !usinesses' <n the other hand? the online editions of QuickBooks offer features that are availa!le an% time %ou=re online'
;*R>#>)

QuickBooks for Mac differs significantl% from the Jindo#s version? so this !ook isn=t meant to !e a guide to the Mac version of the program' Pike#ise? features var% in the editions for different countriesW this !ook focuses on the ;'8' version' This !ook focuses on QuickBooks ,ro !ecause its !alance of features and price make it the most popular edition' Throughout this !ook? %ou=ll also find notes a!out features offered in the ,remier edition? #hich is one step up from ,ro' "Jhether %ou=re #illing to pa% for these additional features is up to %ou'$ Aere=s an overvie# of #hat each edition can do: V QuickBooks 4nline $i'&le $tart is a lo#*cost online option for small !usinesses #ith ver% simple accounting needs and onl% one person running QuickBooks at a time' It=s eas% to set up and use? !ut it doesn=t offer features like entering !ills? managing inventor%? tracking time? or sharing %our compan% file #ith %our accountant? and %ou can do#nload transactions from onl% one !ank "or credit card$ account'

V QuickBooks 4nline Essentials allo#s up to three people to run QuickBooks at a time and lets %ou connect to as man% !ank or credit card accounts as %ou

IntRODUCtIO

xixxi

#ant' :s its name suggests? it offers essential features like automated invoicing? creating estimates? and entering !ills' V QuickBooks 4nline 6lus has most of the features of QuickBooks ,ro? !ut %ou access the program via the Je! instead of running it on %our ,4'
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4A<<8IB@ TA. >I@AT .QITI<B

These online editions let %ou use QuickBooks an%#here? on an% computer? ta!let? or smartphone? so the%=re ideal for someone #ho=s al#a%s on the go' The online editions are su!scription*!ased? so %ou pa% a monthl% fee to use them' :lthough a %ear=s su!scription adds up to more than #hat %ou=d t%picall% pa% to !u% a license of QuickBooks ,ro? #ith a su!scription? %our soft#are is al#a%s up to dateU%ou don=t have to upgrade it or convert %our compan% files to the ne# versions %ou install' V QuickBooks 6ro is the #orkhorse desktop edition' It lets up to three people #ork on a compan% file at a time and includes features for tasks such as invoicingW entering and pa%ing !illsW 2o! costingW creating estimatesW saving and distri!ut* ing reports and forms as email attachmentsW creating !udgetsW pro2ecting cash flo#W tracking mileageW customiKing formsW customiKing prices #ith price levelsW printing shipping la!elsW and integrating #ith Jord? .0cel? and hundreds of other programs' QuickBooks ,ro=s name listsUcustomers? vendors? emplo%ees? and so onUcan include up to a com!ined total of 14? 00 entries' <ther lists? like the 4hart of :ccounts? can have up to 10?000 entries each'

>4TE

QuickBooks ,ro ,lus is a su!scription product that costs a little more than the one*time license fee %ou pa% for QuickBooks ,ro? !ut QuickBooks ,ro ,lus offers mo!ile access? unlimited phone support? online !ackups? and al#a%s*up*to*date soft#are' 8imilarl%? QuickBooks ,remier ,lus is the premier version of the su!scription product' V QuickBooks 6re'ier is another multiuser edition "up to five simultaneous us* ers$' It can handle inventor% items assem!led from other items and components? generate purchase orders from sales orders and estimates? appl% price levels to individual items? e0port report templates? produce !udgets and forecasts? and #ork #ith different units of measure for items' ,lus? it offers enhanced invoicing for time and e0penses' This edition also includes a fe# e0tra features like revers* ing 2ournal entries' Jhen %ou purchase QuickBooks ,remier? %ou can choose from si0 different industr%*specific flavors "see the ne0t section$' Pike the ,ro edition? ,remier can handle a com!ined total of up to 14? 00 name list entries' V Enter&rise $olutions is the edition for midsiKed operations' It=s faster? !igger? and more ro!ust than its si!lings' ;p to &0 people can access a compan% file at the same time? and this simultaneous access is at least t#ice as fast as in the ,ro or ,remier edition' The program=s data!ase can handle lots more names in its 4ustomer? Lendor? .mplo%ee? and <ther Bames lists "1 million versus 14? 00 for ,ro and ,remier$' It can track inventor% in multiple #arehouses or stores and produce com!ined reports for those companies and locations' :nd !ecause more people can !e in %our compan% file? this edition has features such as an

4A<<8IB@ TA. >I@AT .QITI<B

ACCOUNTIN G
enhanced audit trail? more options for assigning or limiting user permissions? and the a!ilit% to delegate administrative functions to the other people using the program' :nd if %ou su!scri!e to Intuit=s :dvanced Inventor% service? %ou can value inventor% !% using first in(first out "5I5<$ valuation'
T#6

Nou don=t have to pa% list price for QuickBooks' Nour local office suppl% store? :maKon? and an% num!er of other retail outlets usuall% offer the program at a discount' "If %ou !u% QuickBooks from Intuit? %ou pa% full price? !ut %ou also have I0 da%s to return the program for a full refund'$ In addition? accountants can resell QuickBooks to clients? so it=s #orth asking %ours a!out purchase and upgrade pricing' QuickBooks ,ro:dvisors "%ou can find a local one !% going to http:((proadviso r'i ntuit'com (find*a*proadviso r(sea rch'2sp$ can get %ou up to a &0 percent discount on QuickBooks ,ro or ,remier? and %ou=ll have I0 da%s to return the program for a refund'

The QuickBooks 6re'ier !hoices

If %ou #ork in one of the industries covered !% QuickBooks ,remier? %ou can get additional features uni)ue to %our industr%' "Jhen %ou install QuickBooks ,remier? %ou choose the industr% version %ou #ant to run' If %our !usiness is in an industr% other than one of the five options? choose @eneral Business'$ 8ome people s#ear that these customiKations are #orth ever% e0tra penn%? #hile others sa% the addi* tional features don=t #arrant the ,remier price' <n the QuickBooks #e!site "http:(( )uick!ooks'intuit'com(premier$? %ou can tour the ,remier features to decide for %ourself' <r %ou can purchase QuickBooks :ccountant? #hich can run an% QuickBooks edition? from QuickBooks ,ro to the gamut of ,remier=s industr%* specific versions'
>4TE

QuickBooks :ccountant edition is designed to help professional accountants and !ookkeepers deliver services to their clients' It lets %ou run an% QuickBooks edition ",ro or an% of the ,remier versions$' It also lets %ou revie# %our clients= data and easil% correct mistakes %ou find? transfer an accountant=s cop% to %our client? design financial statements and other documents? process pa%roll for clients? reconcile clients= !ank accounts? calculate depreciation? prepare clients= ta0 returns? and #ork on t#o compan% files at a time' Aere are the industries that have their o#n ,remier editions: V The )eneral Business edition has ,remier goodies like per*item price levels? sales orders? and so on' It also has sales and e0pense forecasting? the Inventor% 4enter? more !uilt*in reports than QuickBooks ,ro? and a !usiness plan feature "although? if %ou=re using QuickBooks to keep %our !ooks? %ou ma% alread% have a !usiness plan$' V The !ontractor edition includes special features near and dear to construction contractors= hearts: 2o!*cost and other contractor*specific reports? the a!ilit% to set different !illing rates !% emplo%ee? and tools for managing change orders' V Manufacturing A ;holesale is targeted at companies that manufacture prod* ucts' Its chart of accounts and menus are customiKed for manufacturing and #holesale operations' Nou can use it to manage inventor% assem!led from components and to track customer return merchandise authoriKations ">M:s$ and damaged goods'

V If %ou run a nonprofit organiKation? %ou kno# that several things #ork differ* entl% in the nonprofit #orld? as the !o0 !elo# details' The >on&rofit edition of QuickBooks includes features such as a chart of accounts customiKed for nonprofits? forms and letters targeted to donors and pledges? info a!out using the program for nonprofits? and the a!ilit% to generate 8tatement of 5unctional .0penses CC0 forms'
FREQ%E>T28 *$:E1 Q%E$T#4>

IM,<>T:BT 8T;55

Bonprofit Qilemma
I=m doing the !ooks for a tin% nonprofit corporation' I=d reall% like to avoid spending an% of our hard*raised funds on a special edition of QuickBooks' 4an=t I 2ust use QuickBooks ,roG Nou ma% !e tempted to save some mone% !% using QuickBooks ,ro instead of the more e0pensive QuickBooks Bonprofit edi* tion? and %ou canUif %ou=re #illing to live #ith some limita* tions' :s long as funding comes primaril% from unrestricted sources? the ,ro edition #ill #ork reasona!l% #ell' Nou=ll have to accept using the term +customer/ #hen %ou mean donor or mem!er? or the term +2o!/ for grants %ou receive' Throughout this !ook? %ou=ll find Botes and Tips a!out tracking nonprofit finances #ith QuickBooks ,ro or QuickBooks ,remier "the @en* eral Business editionUnot the Bonprofit edition$' Ao#ever? if %ou receive restricted funds or track funds !% program? %ou=ll have to manuall% post them to e)uit% accounts and allocate them to accounts in %our chart of accounts? since QuickBooks ,ro doesn=t automaticall% perform these staples of nonprofit accounting' Pike#ise? that version of the program doesn=t generate all the reports %ou need to satisf% %our grant providers or the government? although %ou can e0port reports "page IC1$ and then modif% them as necessar% in a spreadsheet program' In that case? QuickBooks ,remier Bonprofit might !e a real timesaver'

V The 6rofessional $ervices edition "not to !e confused #ith QuickBooks ,ro$ is designed for companies that deliver services to their clients' ;ni)ue features include pro2ect*costing reports? templates for proposals and invoices? !illing rates that %ou can customiKe !% client or emplo%ee? and professional serviceX specific reports and help' V The Retail edition is customiKed for retail !usinesses' It includes specialiKed menus? reports? forms? and help? as #ell as a custom chart of accounts' Intuit offers companion products that %ou can integrate #ith this edition to support all aspects of %our retail operation' 5or e0ample? QuickBooks= ,oint of 8ale product tracks sales? customers? and inventor% as %ou ring up sales? and it shoots that information over to %our QuickBooks compan% file'

:ccounting Basics: The Important 8tuff

QuickBooks helps people #ho don=t have a degree in accounting handle most ac* counting tasks' Ao#ever? %ou=ll !e more productive and have more accurate !ooks if %ou understand the follo#ing concepts and terms: V 1ou.le9entry accounting is the standard method for tracking #here %our mone% comes from and #here it goes' 5ollo#ing the old sa# that mone% doesn=t

ACCOUNTIN G IM,<>T:BT
8T;55

gro# on trees? mone% al#a%s comes from some#here #hen %ou use dou!le* entr% accounting' 5or e0ample? as sho#n in Ta!le I*1? #hen %ou sell something to a customer? the mone% on %our invoice comes in as income and goes into %our :ccounts >eceiva!le account' Then? #hen %ou deposit the pa%ment? the mone% comes out of the :ccounts >eceiva!le account and goes into %our checking account' "8ee 4hapter 1I for more a!out dou!le*entr% accounting and 2ournal entries'$

%6 T4 $6EE1

Pearning More a!out :ccounting

If %ou need to learn a lot a!out QuickBooks and a little some* thing a!out accounting? %ou=re holding the right !ook' But if !ookkeeping and accounting are unfamiliar territor%? some !ackground training ma% help %ou use QuickBooks !etter and more easil% "#ithout calling %our accountant for help five times a da%$' The :ccounting and Business 8chool of the >ockies of fers an accounting and !ookkeeping self*stud% course that %ou can pla% on a L4> or QLQ pla%er' The course presents real* life accounting situations? so %ou=ll learn to solve common small*!usiness accounting pro!lems? and it includes hands*on e0ercises to help %ou master the material' It doesn=t take long to complete? so %ou=ll !e up and accounting in no time' To contact the school? visit ## #'a! sr school ' com or call 1*&0&* D *IEE ' >eal Jorld Training offers +Mastering :ccounting Basics for QuickBooks?/ an Intuit*endorsed product that teaches !asic accounting concepts using QuickBooks in its e0amples' It=s availa!le online? on 4Q? and on QLQ' 4heck it out at h t t p: (( tin%u r l ' com (r #a ccou n tin g '

>4TE

.ach side of a dou!le*entr% transaction is either a de!it or a credit' :s %ou can see in Ta!le I*1? #hen %ou sell products or services? %ou credit %our income account "since %our income increases #hen %ou sell something$? !ut de!it the :ccounts >eceiva!le account "!ecause selling something also increases ho# much customers o#e %ou$' Nou=ll see e0amples throughout the !ook of ho# transactions translate to account de!its and credits'
T*B2E i91 5ollo#ing the mone% through accounts TR*>$*!T#4> 8ell products or services 8ell products or services >eceive pa%ment >eceive pa%ment ,a% for e0pense ,a% for e0pense *!!4%>T :ccounts >eceiva!le 8ervice Income 4hecking :ccount :ccounts >eceiva!le <ffice 8upplies 4hecking :ccount Y 00 Y 00 Y1?000 Y1?000 1EB#T Y1?000 Y1?000 !RE1#T

V !hart of accounts@ In !ookkeeping? an account is a place to store mone%? 2ust like %our real*#orld checking account is a place to store %our read% cash' The difference is that %ou need an account for each kind of income? e0pense? asset?

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QUICKBOOKs 2014: tHe MIssInG

and lia!ilit% %ou have' "8ee 4hapter & to learn a!out all the different t%pes of accounts %ou might use'$ The chart of accounts is simpl% a list of all the accounts %ou use to keep track of %our compan%=s mone%' V !ash vs@ accrual accounting@ 4ash and accrual are the t#o different #a%s companies can document ho# much the% make and spend' 4ash accounting is the choice of man% small !usinesses !ecause it=s eas%: Nou don=t sho# income until %ou=ve received a pa%ment "regardless of #hen that happens$? and %ou don=t sho# e0penses until %ou=ve paid %our !ills' The accrual method? on the other hand? follo#s something kno#n as the matching principle? #hich matches revenue #ith the corresponding e0penses' This approach keeps income and e0penses linked to the period in #hich the% happened? no matter #hen cash comes in or goes out' The advantage of this method is that it provides a !etter picture of profita!ilit% !ecause income and its corresponding e0penses appear in the same period' Jith accrual accounting? %ou recogniKe income as soon as %ou record an invoice? even if %ou=ll receive pa%* ment during the ne0t fiscal %ear' 5or e0ample? if %ou pa% emplo%ees in Oanuar% for #ork the% did in Qecem!er? those #ages are part of the previous fiscal %ear' V Financial re&orts@ Nou need three reports to evaluate the health of %our com* pan% "descri!ed in detail in 4hapter 1D$: U The income statement? #hich QuickBooks calls a ,rofit - Poss report "page 4 &$? sho#s ho# much income %ou=ve !rought in and ho# much %ou=ve spent over a period of time' This QuickBooks report gets its name from the difference !et#een income and e0penses? #hich results in %our profit "or loss$ for that period' U The !alance sheet "page 4 C$ is a snapshot of ho# much %ou o#n and ho# much %ou o#e' :ssets are things %ou o#n that have value? such as !uildings? e)uipment? and !rand names' Pia!ilities are the mone% %ou o#e to others "like mone% %ou !orro#ed to !u% one of %our assets? sa%$' The difference !et#een %our assets and lia!ilities is the e)uit% in the compan%Ulike the e)uit% %ou have in %our house #hen the house is #orth more than %ou o#e on the mortgage' U The statement of cash flo#s "page 4I2$ tells %ou ho# much hard cash %ou have' Nou might think that a ,rofit - Poss report #ould tell %ou that? !ut noncash transactionsUsuch as depreciationUprevent it from doing so' The statement of cash flo#s removes all noncash transactions and sho#s the mone% generated or spent operating the compan%? investing in the compan%? or financing'

:B<;T TAI8 B<<6

:!out This Book

Q uickBook s Aelp provides a health% dose of accounting !ackground and trou!leshooting tips' If %ou don=t find the ans#er %ou need in the program=s +Aave

:B<;T TA. <;TPIB.

a QuestionG/ #indo# "page D 1$? the Intuit 4ommunit%U#hich lets %ou ask %our peers and e0perts for ans#ers "page D &$Uor !% searching #ith ke%#ords? #here do %ou turn ne0tG This !ook provides lots of real*#orld e0amples? and %ou can search for topics in its inde0' In addition? #ith this !ook? %ou can mark %our place? underline ke% points? 2ot notes in the margin? or read a!out QuickBooks #hile sitting in the sunUstuff that=s hard to do #hile reading on a screen' This !ook applies to the ;'8' Jindo#s version of QuickBooks ,ro and ,remier' "Because the Mac version of the program differs significantl% from the Jindo#s one? this !ook #on=t !e of much help if %ou have QuickBooks for Mac' Lersions for other countries differ from the ;'8' version? too? primaril% in ho# %ou #ork #ith pa%roll and ta0es'$ In these pages? %ou=ll find step*!%*step instructions for using ever% QuickBooks ,ro feature? including those %ou might not )uite understand: progress invoicing "page 2I4$? making 2ournal entries "page 4&&$? #riting off losses "page &IC$? handling customer refunds "page 2IE$? and so on' If %ou=re 2ust starting out #ith QuickBooks? read the first fe# chapters as %ou set up %our compan% file' :fter that? go ahead and 2ump from topic to topic depending on the !ookkeeping task at hand' :s mentioned earlier? %ou=ll learn a!out some of the e0tra !ells and #histles in the QuickBooks ,remier edition? as #ell' ":ll the features in QuickBooks ,roU and in this !ookUare also in ,remier'$ To keep %ou productive? this !ook also evaluates features to help %ou figure out #hich ones are most useful and #hen to use them'
>4TE

:lthough each version of QuickBooks introduces ne# features and enhancements? %ou can still use this !ook if %ou=re using an earlier version' <f course? the older %our version of the program? the more discrepancies %ou=ll run across'

QuickBooks 2014: The Missing Manual is designed to accommodate readers at ev*

er% technical level' The primar% discussions are #ritten for people #ith !eginner or intermediate QuickBooks skills' If %ou=re using QuickBooks for the first time? read the !o0es titled +;p to 8peed?/ #hich provide the introductor% info %ou need to understand the current topic' <n the other hand? people #ith advanced skills should #atch for similar !o0es la!eled +,o#er ;sers= 4linic?/ #hich include tips? tricks? and shortcuts for more e0perienced QuickBooks #ranglers'

:!out the <utline

This !ook is divided into five parts? each containing several chapters: V 6art 4ne e0plains ho# to set up QuickBooks !ased on %our organiKation=s needs' These chapters cover creating a compan% file and setting up accounts? customers? 2o!s? invoice items? and other lists'

V 6art T<o follo#s the mone% from the moment %ou rack up time and e0penses for %our customers and add charges to a customer=s invoice to the tasks %ou have to perform at the end of the %ear to satisf% the I>8 and other interested parties' These chapters descri!e ho# to track time and e0penses? pa% for things %ou !u%? !ill customers? manage the mone% that customers o#e %ou? pa% for e0penses? run pa%roll? manage %our !ank accounts? and perform other !ookkeeping tasks' V 6art Three delves into the features that can help %ou make %our compan% a successUor even more successful than it alread% is' These chapters e0plain ho# to keep track of the financial tasks %ou need to perform? manage QuickBooks files? keep %our inventor% at 2ust the right level? #ork #ith sales ta0? !uild !ud* gets? and use QuickBooks reports to evaluate ever% aspect of %our enterprise' V 6art Four helps %ou take %our cop% of the program to the ne0t level' Nou=ll learn ho# to save time and prevent errors !% do#nloading transactions electronicall%W !oost %our productivit% !% setting the program=s preferences to match the #a% %ou like to #ork and integrating QuickBooks #ith other programsW customiKe the program=s components to look the #a% %ou #antW andUmost importantUset up QuickBooks so %our financial data is secure'

TA. L.>N B:8I48

V 6art Five provides a guide to installing and upgrading QuickBooks and a refer* ence to helpful resources'
>4TE

Nou can find three !onus appendi0es online at this !ook=s Missing 4Q page at ###'missingmanuals' com (cds: :ppendi0 4: 6e%!oard 8hortcuts? :ppendi0 Q: Tracking Time #ith the 8tandalone Timer? and :ppendi0 .: :dvanced 5orm 4ustomiKation'

The Ler% Basics

To use this !ook "and QuickBooks$? %ou need to kno# a fe# !asics' This !ook as* sumes that %ou=re familiar #ith the follo#ing terms and concepts: V !licking@ This !ook includes instructions that re)uire %ou to use %our computer=s mouse or trackpad' To click means to point %our cursor "the arro# pointer$ at something on the screen and thenU#ithout moving the cursorU press and release the left !utton on the mouse "or laptop trackpad$' To right* click means the same thing? !ut %ou press the right mouse !utton instead' ";suall%? clicking selects an onscreen element or presses an onscreen !utton? #hereas right*clicking t%picall% reveals a shortcut menu? #hich lists some common tasks specific to #hatever %ou right*clicked'$ To dou!le*click means to click the left !utton t#ice in rapid succession? #ithout moving the pointer at all' :nd to drag means to move the cursor #hile holding do#n the left mouse !utton the entire time' Jhen %ou=re told to 8hift*click something? %ou click #hile pressing the 8hift ke%' >elated procedures? like 4trl*clicking? #ork the same #a%U2ust click #hile pressing the corresponding ke%'

:B<;TMTA.8.M :>><J8

V Menus@ The menus are the #ords at the top of %our screen: 5ile? .dit? and so on' 4lick one to make a list of commands appear? as though the%=re #ritten on a #indo# shade %ou=ve 2ust pulled do#n' 8ome people click to open a menu and then release the mouse !uttonW after reading the menu choices? the% click the option the% #ant' <ther people like to press the mouse !utton continuousl% as the% click the menu title and drag do#n the list to the desired commandW onl% then do the% release the mouse !utton' Both methods #ork? so use #hichever one %ou prefer' V :ey.oar shortcuts@ Bothing is faster than keeping %our fingers on %our ke%!oard to enter data? choose names? trigger commands? and so onU#ithout losing time !% gra!!ing %our mouse? carefull% positioning it? and then choosing a command or list entr%' That=s #h% man% e0perienced QuickBooks fans use ke%!oard shortcuts to accomplish most tasks' In this !ook? #hen %ou read an instruction like +,ress 4trlT: to open the 4hart of :ccounts #indo#?/ start !% pressing the 4trl ke%W #hile it=s do#n? t%pe the letter :W and then release !oth ke%s'

:!outMTheseM:rro#s
Throughout this !ook? and throughout the Missing Manual series? %ou=ll find sentences like this one: +4hoose PistsM4ustomer - Lendor ,rofile PistsM4ustomer T%pe Pist'/ That=s shorthand for a much longer instruction that directs %ou to navigate three nested menus in se)uence? like this: +:t the top of %our screen? click the Pists menu' <n the Pists menu? point to the 4ustomer - Lendor ,rofile Pists menu item' <n the su!menu that appears? choose 4ustomer T%pe Pist'/ 5igure I* 1 sho#s the menus this se)uence opens' 8imilarl%? this arro# shorthand also simplifies the instructions for opening nested folders? such as ,rogram 5ilesMQuickBooksM.0port 5iles'

:!out the <nline >esources

:s the o#ner of a Missing Manual? %ou=ve got more than 2ust a !ook to read' <nline? %ou=ll find e0ample files so %ou can get some hands*on e0perience? as #ell as tips? articles? and ma%!e even a video or t#o' Nou can also communicate #ith the Missing Manual team and tell us #hat %ou love "or hate$ a!out the !ook' Aead over to ###' missingmanuals'com? or go directl% to one of the follo#ing sections'

Missing !1
This !ook doesn=t have a 4Q pasted inside the !ack cover? !ut %ou=re not missing out on an%thing' @o to ###'missingmanuals'com(cds and click the +Missing 4Q* ><M/ link for this !ook to do#nload three additional appendi0es' :nd so %ou don=t #ear do#n %our fingers t%ping long #e! addresses? the Missing 4Q page also offers a list of clicka!le links to the #e!sites mentioned in this !ook'

xxvix

QUICKBOOKs 2014: tHe MIssInG

ABOUT

<BPIB. >.8<;>4.8

F i )%RE i 91

Instead of filling pages #ith long and hard*to* follo# instructions for navigating through nested menus and nested folders? the arro# notation is concise !ut 2ust as informative' 5or e0ample? choosing PistsM4ustomer - Lendor ,rofile PistsM 4ustomer T%pe Pist takes %ou to the menu item sho#n here'

Registration
If %ou register this !ook at oreill%'com? %ou=ll !e eligi!le for special offersUlike discounts on future editions of QuickBooks: The Missing Manual' >egistering takes onl% a fe# clicks' To get started? t%pe http:((oreill%'com(register into %our !ro#ser to hop directl% to the >egistration page'

Fee .ack
@ot )uestionsG Beed more informationG 5anc% %ourself a !ook revie#erG <n our 5eed!ack page? %ou can get e0pert ans#ers to )uestions that come to %ou #hile reading? and %ou can share %our thoughts on this !ook' To have %our sa%? go to ###' missingmanuals'com(feed!ack'

Errata
In an effort to keep this !ook as up*to*date and accurate as possi!le? each time #e print more copies? #e=ll make an% confirmed corrections %ou=ve suggested' Je also note such changes on the !ook=s #e!site? so %ou can mark important corrections into %our o#n cop% of the !ook? if %ou like' @o to http:((tin%url'com(QB14errata to report an error and vie# e0isting corrections'

IntRODUCtIO

xxviix

A!ARI"

<BPIB.

8afari1 Books <nline

8afari1 Books <nline "http: ((m%'safari!ooksonline'com$ is an on*demand digital li!rar% that lets %ou easil% search over D? 00 technolog% and creative reference !ooks and videos to find the ans#ers %ou need )uickl%' Jith a su!scription? %ou can read an% page and #atch an% video from our li!rar% online' >ead !ooks on %our cell phone and mo!ile devices' :ccess ne# titles !efore the% are availa!le for print? and get e0clusive access to manuscripts in development and post feed!ack for the authors' 4op% and paste code samples? organiKe %our favorites? do#nload chapters? !ookmark ke% sections? create notes? print out pages? and !enefit from tons of other time*saving features'

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QUICKBOOKs 2014: tHe MIssInG

,:>T

8etting ;p QuickBooks
4A:,T.> 1:

4reating a 4ompan% 5ile

4A:,T.> 2:

@etting :round in QuickBooks

4A:,T.> &:

8etting ;p a 4hart of :ccounts

4A:,T.> 4:

8etting ;p 4ustomers? Oo!s? and Lendors

4A:,T.> :

8etting ;p Items
4A:,T.> I:

Qata .ntr% 8hortcuts for Pists

4A:,T.> D:

8etting ;p <ther QuickBooks Pists

!H*6TER

1 4reating a 4ompan% 5ile

compan% file is #here %ou store %our compan%=s financial records in Quick* Books? so it=s the first thing %ou need to #ork on in the program' Nou can create a compan% file from scratch or convert records previousl% kept in a different small*!usiness accounting program? Quicken? or even another edition of QuickBooks like QuickBooks for Mac' If %ou=re ne# to !ookkeeping? another ap* proach is to use a file that someone else created' 5or e0ample? if %ou=ve #orked #ith an accountant to set up %our compan%? she might provide %ou #ith a QuickBooks compan% file alread% configured for %our !usiness so %ou can hit the ground running'
This chapter starts !% e0plaining ho# to launch %our cop% of QuickBooks' Then? if %ou need to create %our o#n compan% file? %ou=ll learn ho# to use the QuickBooks 8etup dialog !o0 or the .as%8tep Intervie# to get started "and find out #hich other chapters e0plain ho# to finish the 2o!$' If %ou=re converting %our records from another program? this chapter provides some hints for making the transition as smooth as possi!le' 5inall%? %ou=ll learn ho# to open a compan% file? update one to a ne# ver* sion of QuickBooks? and modif% !asic compan% information'

<pening QuickBooks
Aere are the easiest #a%s to open QuickBooks: V 1eskto& icon@ Qou!le*click the desktop shortcut that QuickBooks created during installation' V ;in o<s task.ar@ The fastest #a% to open QuickBooks in Jindo#s D is to

BE!ORE $OU

click its icon on the Jindo#s task!ar? sho#n in 5igure 1*1U!ut first %ou have to put it t%e&e' T( )( t%*t+ &i,%t-./i.0 t%e Q1i.0B((0s )es0t(2

i.(n *n) t%en+ (n t%e s%(&t.1t 3en1 t%*t *22e*&s+ .%((se 45in t(

QUICKBOOKs 2014: tHe MIssInG

the QuickBooks desktop icon to the 8tart screen takes a fe# more steps: ,oint the cursor at the screen=s upper*right corner to displa% the 4harms menu? click 8earch? t%pe )uick!ooks in the 8earch !o0? and then press .nter' Jhen %ou see the QuickBooks icon? right*click it? and then choose +,in to 8tart'/

F i )%RE 191

Jindo#s= task!ar keeps %our favorite icons near at hand' The task!ar is eas% to reach? !ecause program #indo#s don=t hide it the #a% the% do desktop shortcuts' Nou can rename desktop icons? as #as done here' To do that? right*click the icon? and then choose >ename on the shortcut menu' T%pe the la!el %ou #ant to use? and then press .nter'

V $tart 'enu@ Nou can also launch QuickBooks from the 8tart menu in Jin* do#s D' 4lick 8tartMQuickBooks ,ro 2014 "or QuickBooks ,remier 2014$' If QuickBooks isn=t alread% listed in the 8tar t menu? choose 8tar tM:ll ,rogramsMQuickBooksMQuickBooks ,ro 2014 "or QuickBooks ,remier 2014$' This method doesn=t appl% to Jindo#s E? !ecause it doesn=t have a 8tart menu' The first time %ou launch QuickBooks? %ou=re greeted !% the QuickBooks 8etup dialog !o0? #hose sole purpose is to help %ou create a compan% file in one #a% or another' The rest of this chapter e0plains ho# to create a compan% file and then ho# to open compan% files %ou create' :fter that? %ou=ll !e read% to dive into !ookkeeping'

Before Nou 4reate a 4ompan% 5ile

If %ou=ve 2ust started a !usiness and #ant to inaugurate %our !ooks #ith QuickBooks? %our prep #ork #ill !e a snap' If? on the other hand? %ou have e0isting records for %our !usiness? %ou have a fe# small tasks to complete !efore %ou 2ump into QuickBooks= setup' Jhether %our !ooks are paper ledgers or electronic files in another program? gather %our compan% information !efore %ou open QuickBooks' That #a%? %ou can hunker do#n in front of %our computer and crank out a compan% file in record time' This section e0plains #hat %ou need to create a compan% file in QuickBooks'

!hoosing a $tart 1ate

To keep %our entire financial histor% at %our fingertips? %ou need to put ever% transac* tion and speck of financial information in %our QuickBooks compan% file' But %ou have !etter things to do than enter %ears= #orth of checks? invoices? and deposits? so the comprehensive approach is practical onl% if %ou 2ust recentl% started %our compan%' The more realistic approach is to enter %our financial data into QuickBooks starting as of a specific date and? from then on? add all ne# transactions to QuickBooks' The date %ou choose is called the start date' "The start date isn=t something that %ou enter in a field in QuickBooksW it=s simpl% the earliest transaction date in %our compan% file'$ Nou shouldn=t choose it randoml%' Aere are %our start date options and the ramifications of each one: V The last ay of the &revious fiscal year@ The !est choice is to fill in %our records for the entire current fiscal %ear' To do that? use the last da% of %our compan%=s previous fiscal %ear as the compan% file start date' That #a%? the account !al* ances on %our start date are like the ending !alances on a !ank statement? and %ou=re read% to start !ookkeeping fresh on the first da% of the fiscal %ear' Nes? %ou have to enter checks? credit card charges? invoices? pa%ments? and other transactions that have happened since the !eginning of %our fiscal %ear "see the !o0 on page I$? !ut that #on=t take as much time as %ou think' :nd %ou=ll regain those hours #hen ta0 time rolls around? as %ou nim!l% generate the reports %ou need to complete %our ta0 returns' If more than half of %our fiscal %ear has alread% passed? the !est approach is to !e patient and postpone %our QuickBooks setup until the ne0t fiscal %ear' "Intuit releases ne# versions of QuickBooks in <cto!er or Bovem!er each %ear for 2ust that reason'$ But #aiting isn=t al#a%s feasi!le' In cases like that? go #ith the ne0t option in this list'
T#6

4>.:T. : 4<M,:BN 5IP.

BE!ORE

5or practice? %ou can start entering transactions that occur after the closing date of %our !ank statement from the month !efore %ou !egin entering transactions in QuickBooks' 5or e0ample? if %ou plan to start tracking %our !usiness finances in QuickBooks starting Oanuar% 1? gra! the !ank statement #hose closing date is !efore that "Qecem!er 1 ? sa%$' In QuickBooks? record all the transactions that occurred !et#een that statement=s opening and closing datesUBovem!er 1I through Qecem!er 1 ? in this e0ample' Then? %ou can practice reconciling that statement #ith %our QuickBooks records "page &D1$' V The last ay of the &revious fiscal &erio @ The ne0t !est start date is the last da% of the previous fiscal )uarter "or fiscal month? at the ver% least$' 8ince %our compan% file #on=t contain a full %ear=s #orth of detail if %ou go this route? %ou might have to s#itch !et#een QuickBooks and %our old filing ca!inets to prepare %our ta0 returns and look up financial information'

CHA5teR 1: CREATING A

BE!ORE $OU
64;ER %$ER$B !2#>#!

.ntering Aistor% in the >ight <rder

If %ou enter transactions from the !eginning of %our fiscal %ear? it=s important to add them in the right order so the information %ou need is availa!le #hen %ou need it' Aere=s the order to use: 1' * &urchase transactions, such as &urchase or ers, .ills, .ill &ay'ents, checks, cre it car charges, an so on@ B% entering these transactions first? %ou=ll have inventor% information and reim!ursa!le e0penses read% to go #hen %ou start entering invoices and other sales transactions' 2 ' #f y ou ch a r ge c u s t o' e r s f or h ou r s < or k e or & a y e'&loyees .y the hour, enter ti'esheet infor'ation ne"t@ B% doing so? %ou can create invoices or generate pa%checks for hours #orked' &' Enter sales transactions, such as sales recei&ts, invoices, an cre it 'e'os@ Nou need these transactions in place !efore %ou can record customer pa%ments or process sales ta0' 4' Recor custo'er &ay'ents an other e&osits@ ' Recor sales ta" &ay'ents for the goo s an services you sol @ I' #f you use QuickBooks for &ayroll, a &ayroll transactions@ D' Enter other .ank transactions, such as transfers an .ank fees@

*ccount Balances an Transactions

;nless %ou !egin using QuickBooks #hen %ou start %our !usiness? %ou need to kno# %our account !alances as of %our selected start date to get things rolling' 5or e0ample? if %our checking account has Y&42 at the end of the %ear? that value goes into QuickBooks during setup' Nou also need ever% transaction that=s happened since the start date %ou choseUe0penses %ou=ve incurred? sales %ou=ve made? pa%roll and ta0 transactions? and so onUto esta!lish %our asset? lia!ilit%? e)uit%? income? and e0pense accounts' 8o dig that information out of %our e0isting accounting s%stem "or shoe!o0$' "If %ou don=t #ant to record individual transactions? the !o0 on page E tells %ou ho# to )uickl% enter %our account totals as of a specific date'$ Aere are the !alances and transactions %ou need and #here %ou can find them in %our records: V !ash .alances@ 5or each !ank account %ou use in %our !usiness "checking? sav* ings? mone% market? and so on$? find the !ank statements #ith statement dates as close toU!ut earlier thanUthe start date of %our QuickBooks compan% file' @ather deposit slips and %our check!ook register to identif% the transactions that haven=t %et clearedW %ou=ll need them to enter transactions? unless %ou do#nload transactions from %our !ank "page I22$' If %ou have pett% cash l%ing around? count it and use that num!er to set up %our pett% cash account "page 20 $' 5or 8u!chapter 4 corporations? 8u!chapter 8 corporations? and partnerships? the !alance sheet that %ou

T#6

QUICKBOOKs 2014: tHe MIssInG

BE!ORE
included #ith %our previous %ear=s ta0 return is a great starting point for account !alances' Nour ta0 return also sho#s %our federal ta0 IQ num!er? #hich %ou=ll need? too'

CHA5teR 1: CREATING A

V !usto'er .alances@ If customers o#e %ou mone%? pull the paper cop% of ever% unpaid invoice or statement out of %our filing ca!inet "or find the electronic ver* sions %ou saved on %our computer$ so %ou can give QuickBooks #hat it needs to calculate %our :ccounts >eceiva!le !alance' If %ou didn=t keep copies? %ou can ask %our customers for copies of the invoices the% haven=t paid or simpl% create invoices in QuickBooks to match the pa%ments %ou receive' V /en or .alances@ If %our compan% thinks handing out cash !efore %ou have to is more painful than data entr%? find the !ills %ou haven=t %et paid and get read% to enter them in QuickBooks so %ou can generate %our :ccounts ,a%a!le !alance' "<r? to reduce the num!er of transactions %ou have to enter? simpl% pa% those outstanding !ills and then record the pa%ments in QuickBooks'$ V *sset values@ Jhen %ou o#n assets such as !uildings or e)uipment? their value depreciates over time' If %ou included a !alance sheet #ith the ta0 return %ou filed for %our compan%? %ou can find asset values and accumulated depreciation on %our most recent ta0 return "%et another reason to start using QuickBooks at the !eginning of %our fiscal %ear$' If %ou haven=t filed a ta0 return for %our compan% %et? an asset=s value is t%picall% the price %ou paid for it' V 2ia.ility .alances@ 5ind the current !alances %ou o#e on an% !usiness loans or mortgages' V #nventory@ If %ou stock products that %ou sell and track them as inventor%? %ou need to kno# ho# man% items %ou had in stock as of the start date? ho# much %ou paid for them? and #hat %ou e0pect to sell them for' V 6ayroll@ ,a%roll services are a great value for the mone%? #hich %ou=ll gro# to appreciate as %ou collect the info %ou need for pa%roll "including salaries and #ages? ta0 deductions? !enefits? pensions? 401"k$ deductions? and other stra% pa%roll deductions %ou might have$' Nou also need to kno# #ho receives #ith* holdings? such as ta0 agencies or the compan% handling %our 401"k$ plan' <h? %eahUand %ou also need pa%roll details for each emplo%ee' 4hapter 1 e0plains the pa%roll options that are availa!le inside and outside of QuickBooks'
T#6

4>.:TIB@ : 4<M,:BN 5IP.

If %ou have outstanding pa%roll #ithholdings such as emplo%ee pa%roll ta0es? send in the pa%ments !efore %ou start recording transactions in QuickBooks so %ou don=t have to enter those open transactions in %our compan% file'

4reating a 4ompan% 5ile

6eeping !ooks re)uires accurac%? attention to detail? and persistenceUhence the customar% image of spectacled accountants scanning ro# after ro# of num!ers' QuickBooks can help %ou keep %our !ooks #ithout ruining %our e%esightUas long as %ou start %our compan% file #ith good information' If %ou #ant to practice #ith QuickBooks? %ou can e0periment #ith a sample file? as the !o0 on page C e0plains'

4>.:TIB@ : 4<M,:BN 5IP.

;4R:*R4%>1 ;4R:$H46

8ummariKing Mid%ear :ccount Balances

If %ou need to s#itch to QuickBooks midXfiscal %ear !ut don=t #ant to trudge through transaction data entr%? don=t despair' : single 2ournal entr% can !ring %our income and e0pense ac* count totals up to date' :lthough %ou #on=t have the details %ou get from individual transactions? %our account !alances #ill !e accurate and read% for tasks like creating financial reports and filing ta0es' 5irst? %ou need to kno# %our income and e0pense accounts= totals' To get those num!ers? generate an income statement from %our previous accounting s%stem' ">un a cash*!asis or accrual*!asis report !ased on #hich method %ou use' 8ee page 00iii to learn a!out cash versus accrual accounting'$ To record those %ear*to*date income and e0pense num!ers in QuickBooks? create a 2ournal entr% "page 4&I$' 5ill in the Qate field #ith the last da% of the historical period? such as I(&0(14 to record financial results for the first half of the calendar %ear' In the 2ournal entr% ta!le? add a line for each income and e0pense account? as sho#n in 5igure 1*2' .nter values for income accounts in the 4redit column? and values for e0pense accounts in the Qe!it column'

F i )%RE 192

: 2ournal entr% that records income and e0pense totals is a compromise %ou can make #hen %ou must start using QuickBooks mid%ear' .ach 2ournal entr% ta!le ro# allocates funds to an income or e0pense account' .nter an income account total in the 4redit cell' .nter an e0pense account total in the Qe!it cell' If total e0pense is less than total income? assign the leftover amount in the de!it column to the <pening Balance .)uit% account' "That remaining amount is profit? #hich !ecomes %our e)uit% in the compan%? as descri!ed on page 4I1'$

QuickBooks makes it eas% to create a compan% file from scratch' "The !o0 on page C tells %ou ho# to find someone #ho can help %ou create one'$ Nou can opt for a short and s#eet process? #hich asks %ou for the !are minimum of info !efore it creates %our file' <r %ou can use a #iKard that guides %ou through the process #ith a series of )uestions that takes a!out 1 minutes to ans#er' The )uestions cover the !asics of creating and customiKing a compan% file to fit %our !usiness' QuickBooks needs to kno# some compan% information? the industr% %ou=re in? and the features %ou

#ant to use' The program then sets %our preferences and creates a fe# accounts "like !asic income and e0pense accounts and %our checking account$' <f course? %ou have to do the !ulk of the setup #ork later? #hich %ou learn in the !o0 on page 21'
%6 T4 $6EE1

4>.:TIB@ : 4<M,:BN 5IP.

@etting Aelp 4reating a Be# 4ompan% 5ile

The proud o#ners of !rand*ne# !usinesses face a dilemma: The% have more important things to do than muddle through setting up compan% files in QuickBooks? !ut mone% is usuall% as short as free time' If %ou don=t kno# much a!out !ook* keeping or accounting? a fe# hours of an accountant=s time is a #orth#hile investment #hen %ou=re getting started in QuickBooks' Nou=ll not onl% save untold hours? !ut also kno# that %our !ooks are set up properl%' :ccountants #ell*versed in QuickBooks can create a fla#less compan% file #ithout !reaking a s#eat' If %ou plan to do #ithout an accountant !ut %ou #ant some help setting up %our compan% file? %ou can choose AelpM5ind : Pocal QuickBooks .0pert' B% ans#ering a fe# )uestions on the Pocal QuickBooks .0per t #e!site "h t t p : ((ti n % u r l ' c o m ( f i n d * ) !a d vi s o r$? %ou can locate someone in %our area #ho can help %ou get started'

4&tions for !reating a !o'&any File

Nou can create a compan% file in several #a%s? and the QuickBooks 8etup dialog !o0U#hich opens automaticall% the ver% first time %ou start QuickBooksUis %our ticket to all of them' If %ou don=t see this dialog !o0? choose 5ileMBe# 4ompan% "or click +4reate a ne# compan%/ in the Bo 4ompan% <pen #indo#$' The dialog !o0 takes up most of the screen? so %ou can sta% focused on creating %our compan% file'
)EM #> THE R4%)H

.0perimenting #ith a 8ample 5ile

Nou don=t have to use %our real compan% file to test out Quick* Books features %ou=ve never used' The program comes #ith a couple of sample files: one for a !asic product*!ased !usiness? another for a !asic service*!ased !usiness' :nd if %ou have QuickBooks ,remier? %ou can e0periment #ith several other sample files for more specialiKed pursuits like contracting? consulting? manufacturing? and so on' To e0periment #ith QuickBooks features !efore %ou put them into production? in the Bo 4ompan% <pen #indo#? click +<pen a sample file/ and choose the one %ou #ant' "To displa% the Bo 4ompan% <pen #indo#? %ou have to close an% open com* pan% files !% choosing 5ileM4lose 4ompan% Zor 5ileM4lose 4ompan%(Pogoff if there=s more than one user set up for the file[' If the QuickBooks 8etup dialog !o0 is open? close it? too'$ Qon=t tr% to use one of these sample files as %our actual compan% file' The% come #ith accounts? customers? vendors? and transactions "such as checks? invoices? and purchase orders$' Besides? QuickBooks sets + toda%=s/ date in these files to 12(1 (201D? #hich makes transactions later than %ou or %our vendors #ould like "although %ou can edit the values in date !o0es$' If %ou !otch %our e0periment #ith sample files? %ou can al#a%s retrieve them from the QuickBooks 4Q' "If %ou do#nloaded QuickBooks? %ou can call Intuit 4ustomer 8upport and re)uest an installation 4Q for a small fee'$

The three !asic approaches to creating a compan% file are covered !% the QuickBooks 8etup dialog !o0=s three !uttons:

CHA5teR 1: CREATING A

4<M,:BN 5IP.

CREATING

: Ex2&ess t*&t' T%is ;1tt(n is in 2(/e 2(siti(n ;e.*1se its t%e

this is %our first time creating a compan% file' If %ou go this route? QuickBooks holds %our hand and asks for a fe# !its of info at a time !efore moving to each ne# screen' If %ou stop filling in information !efore QuickBooks creates %our compan% file? the program #on=t save an% of the values %ou entered' 8o make sure %ou have at least 1 minutes to complete the first set of steps' Instructions for .0press 8tart !egin !elo#'

V * vance $etu&@ If %ou=ve !een around the QuickBooks !lock !efore? choose this option to launch the .as%8tep Intervie# #indo#? #hich asks for more information on each screen than .0press 8tart does' If %ou need help during the process? %ou can al#a%s click the +@et ans#ers/ link at the top right of the #indo#' Nou can also use :dvanced 8etup to go !ack and modif% info %ou entered previousl%? #hether %ou entered it using .0press 8tart or the .as%8tep Intervie#' "The instructions for the .as%8tep Intervie# !egin on page 1&' If %ou=re unsure #hat to put in an% of the fields %ou=re supposed to fill in? the%=re descri!ed in the .0press 8tart section? !ecause %ou fill in much of the same information regardless of #hich approach %ou use'$ V 4ther 4&tions@ This !utton covers the rest of the !ases' Nou can use it to open an e0isting compan% file or to convert e0isting records that are in Quicken or another accounting program "page 20$ for use in QuickBooks'

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If %ou use QuickBooks :ccountant .dition? %ou can create a compan% file from an e0isting file' 4hoose 5ileM+Be# 4ompan% from .0isting 4ompan% 5ile'/ Jhether %ou use .0press 8tart or the .as%8tep Intervie#? %ou tell QuickBooks the !asic 411 a!out %our compan%? such as its name and ta0 IQ' "If an% of the fields confuse %ou? tr% clicking the +Beed helpG @ive us a call/ !utton in the QuickBooks 8etup dialog !o0 or the +@et ans#ers/ link in the upper*right corner of the .as%8tep Intervie# #indo#'$ The ne0t section provides the full scoop on the information %ou need to provide'

%sing E"&ress $tart

:s its name implies? .0press 8tart gets %ou going as )uickl% as possi!le !% asking for the minimum amount of info "%ou can fill in the details later$' To use it? choose 5ileMBe# 4ompan% and then? in the QuickBooks 8etup dialog !o0? click .0press 8tart' The +Tell us a!out %our !usiness/ screen appears? and %ou can start entering info' The follo#ing sections e0plain #hat the program needs to kno# to create %our compan% file' !4M6*>8 #>F4RM*T#4> <n the +Tell us a!out %our !usiness/ screen? sho#n in 5igure 1*&? %ou need to cough up onl% three ans#ers? !ut these responses are the foundation of man% of the pref* erences that QuickBooks sets:

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Nou might see a screen !efore the +Tell us a!out %our !usiness/ one that asks for %our email address? #hich QuickBooks associates #ith %our compan% file' If %ou alread% have an Intuit account set up? the screen also asks for %our pass#ord' The check!o0 #ith the la!el that starts +8et up m% compan% file locall% and on Intuit=s servers/ is turned on initiall%? #hich means that QuickBooks stores %our compan% file !oth on %our computer and on Intuit=s servers' If %ou use an% :pp 4enter applications "page IE $? keep this check!o0 turned on so those applications can access the s%nchroniKed online cop% of %our compan% file' If %ou don=t use :pp 4enter applica* tions? turn this check!o0 off' Then click 4ontinue to proceed to the +Tell us a!out %our !usiness/ screen? #hich is covered in the follo#ing sections' V !o'&any >a'e@ T%pe the name %ou #ant to appear on invoices? reports? and other forms' Pater on? %ou can specif% %our compan%=s legal name "page 12$' V #n ustry@ 8tart t%ping %our industr% in this !o0 and see if QuickBooks finds a match' If not? click +Aelp me choose/ to the right of this field to see all %our op* tions' If %ou don=t see an o!vious choice in the Industr% list? scroll to the !ottom and choose either @eneral ,roduct*!ased Business or @eneral 8ervice*!ased Business' 4hoose %our industr% carefull%' Based on %our choice? QuickBooks ad2usts its preferences and chart of accounts to match ho# %our !usiness operates' 5or e0ample? the program creates income and e0pense accounts for %our t%pe of !usiness and automaticall% turns on features like sales ta0 and inventor% if %our industr% t%picall% uses them' If QuickBooks makes assumptions %ou don=t like? %ou can alter %our preferences "page I&D$ and accounts "page 1$ later'

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QuickBooks= list of indus* tries is ro!ust? so chances are good %ou=ll find one that=s close to #hat %our compan% does' Nou can start t%ping an industr%? and the program #ill dis* pla% options that match #hat %ou=ve t%ped so far? such as cater to displa% the industr% +>estaurant? 4aterer? or Bar/ sho#n here' <r %ou can click the +Aelp me choose/ link to see all the industries the program offers'

4>.:TIB@ : 4<M,:BN 5IP.

V !o'&any Ty&e@ The ta0 form %ou use depends on the t%pe of !usiness entit% %ou have' This drop*do#n list contains the most common t%pes? from sole proprietorships and partnerships to corporations and nonprofits' Jhen %ou select a t%pe? QuickBooks assigns the corresponding ta0 form to %our compan% file' :fter %ou finish creating %our compan% file? %ou can see the ta0 form the program selected !% choosing 4ompan%MM% 4ompan%? #hich !rings up the dialog !o0 sho#n in 5igure 1*C "page 2D$' The Income Ta0 5orm ;sed !o0 at the !ottom of that dialog !o0 lists the ta0 form for %our compan% t%pe' V Ta" #1 C@ This !o0 is for the federal ta0 IQ num!er %ou use #hen %ou file ta0es' Nou don=t have to enter it no#? !ut %ou=ll need it come ta0 time' Nou=ll use a federal .mplo%er Identification Bum!er ".IB$ if %our compan% is a corporation or partnership? %ou have emplo%ees? or fit a fe# other criteria "go to ###'irs' gov to see if %ou need an .IB$' <ther#ise? %our ta0 IQ is %our 8ocial 8ecurit% num!er or Individual Ta0 Identification Bum!er "ITIB$' V 1o you have e'&loyeesD The choice %ou make in this !o0 doesn=t affect the settings in %our compan% file' If this field is set to Nes "as it is initiall%$? or to +Bo? !ut I might in the future?/ then Intuit #ill tempt %ou #ith pa%roll service offers' If %ou don=t have emplo%ees or don=t #ant to receive those offers? choose Bo in the drop*do#n list' Jhen %ou finish filling out this screen? click 4ontinue' B%$#>E$$ !4>T*!T #>F4RM*T#4> Be0t? %ou can enter %our !asic contact info' If %ou=re itching to start printing and emailing invoices? !ills? and other forms? fill in the follo#ing fields: V 2egal >a'e@ This is the name %ou use on contracts and other legal documents' Nour compan% name and legal name are usuall% the same unless %ou use a QB: "doing !usiness as$ compan% name' If %ou o#n a corporation? the legal name is #hat appears on %our 4ertificate of Incorporation' V !ontact info@ .nter %our mailing address? telephone num!er? email address? and #e!site address? if %ou have one' The \ip and ,hone fields are the onl% ones that are re)uired' 4lick ,revie# Nour 8ettings to see #hich features QuickBooks selected for %ou !ased on the industr% and compan% t%pe %ou provided "5igure 1*4$' The ,revie# Nour 4ompan% 8ettings dialog !o0 lets %ou fine*tune the accounts QuickBooks selected and choose a different place to store %our compan% file' Aere=s #hat %ou can do on each ta! in this dialog !o0: V Features $electe @ This ta! is purel% informational' Nou can=t modif% the set* tings listed here? !ut once %ou=ve used QuickBooks for a #hile? %ou can change the program=s preferences "4hapter 2 $ to suit %our needs' V !hart of *ccounts@ This ta! lists accounts t%picall% used in %our industr%' The accounts that QuickBooks chose have checkmarks ne0t to their names' Nou can include or e0clude accounts in %our chart of accounts !% turning their checkmarks on or off'

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Nou can=t use this dialog !o0 to change the features listed on the 5eatures 8elected ta!' Ao#ever? %ou can ad2ust those settings later in the ,references dialog !o0 "page I&E$' To modif% the accounts in %our compan% file or #here the file is stored? click the 4hart of :ccounts or 4ompan% 5ile Pocation ta!? respectivel%'

V !o'&any File 2ocation@ This ta! sho#s the location on %our computer #here the program plans to save %our compan% file' To choose a different spot? click 4hange Pocation and then select the folder %ou #ant' If the folder doesn=t e0ist? in the +Bro#se for 5older/ dialog !o0? click Make Be# 5older? t%pe the folder=s name? and then press .nter' To close the +Bro#se for 5older/ dialog !o0? click <6' Jhen %ou=ve made the changes %ou #ant to %our compan% settings? in the ,revie# Nour 4ompan% 8ettings dialog !o0? click <6 to return to the main QuickBooks 8etup dialog !o0' !RE*T#>) 84%R !4M6*>8 F#2E <nce ever%thing is the #a% %ou #ant it? in the main QuickBooks 8etup dialog !o0? click 4reate 4ompan% 5ile' : Jorking message !o0 appears to sho# QuickBooks= progress in creating %our file' Nou kno# it=s finished #hen the +Nou=ve got a com* pan% file] Bo# add %our info/ screen appears' If %ou have time? %ou can no# add %our customers? vendors? and emplo%eesW the products and services %ou sellW and %our !ank accounts' To learn ho# to do these tasks? 2ump to +Beginning to ;se QuickBooks/ on page 1E'

%sing the Easy$te& #ntervie<

The .as%8tep Intervie# also guides %ou through the setup process? !ut it gives %ou more control over setting up %our compan% file than .0press 8tart does' 5or e0ample? %ou can provide more info a!out %our compan% up front and choose #hich features to turn on'

CHA5teR 1: CREATING A

1#

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T( *..ess t%e E*s< te2 Inte&vie=+ .%((se !i/e>Ne= C(32*n<

QuickBooks 8etup dialog !o0? click :dvanced 8etup' The +.nter %our compan% information/ screen appears' :s %ou enter the follo#ing info? click Be0t to proceed to each ne# screen: V >a'e an contact info@ The first screen #ants to kno# the name of %our com* pan%? its legal name? its ta0 IQ? and %our contact info' The +4ompan% name/ field is the onl% one that=s re)uiredU%ou can fill in the other fields later on as descri!ed on page 2I' V #n ustry@ <n the +8elect %our industr%/ screen? choose the industr% closest to %ours' That #a%? most of the settings the program chooses #ill !e #hat %ou #ant' V Ty&e of co'&any@ <n the +Ao# is %our compan% organiKedG/ screen? select the option for %our compan% t%pe' This setting determines #hich ta0 form? accounts? and ta0 form lines %ou=ll use to prepare %our !usiness ta0 return'

V First 'onth of fiscal year@ Jhen %ou start a compan%? %ou choose a fiscal %ear' <n the +8elect the first month of %our fiscal %ear/ screen? QuickBooks automaticall% sets the +M% fiscal %ear starts in/ !o0 to Oanuar% !ecause so man% !usinesses stick #ith the calendar %ear for simplicit%' If %ou start %our fiscal %ear in another month? choose it from the drop*do#n list' V * 'inistrator &ass<or @ The administrator can do a!solutel% an%thing in %our compan% file: set up other users? log in as other users? and access an% area of the compan% file' :lthough QuickBooks lets %ou click Be0t and skip right past the +8et up %our administrator pass#ord/ screen? this is no time for shortcuts? as the !o0 on page 1 e0plains' T%pe the pass#ord %ou #ant to use in !oth the +:dministrator pass#ord/ and +>et%pe pass#ord/ !o0es? and then keep the pass#ord in a safe !ut memora!le place' ",age D2I e0plains ho# to change the administrator name and pass#ord'$

!RE*T#>) 84%R !4M6*>8 F#2E :fter %ou set the administrator pass#ord and click Be0t? the +4reate %our compan% file/ screen appears' "If %ou=re ne# to QuickBooks? click the +Jhere should I save m% compan% fileG/ link? #hich opens a Aelp :rticle dialog !o0 that e0plains the pros and cons of storing compan% files in different places'$ Jhen %ou=re read% to create the file? on the +4reate %our compan% screen?/ click Be0t to #rap up the compan% file creation process !% specif%ing the filename and location' QuickBooks opens the +5ilename for Be# 4ompan%/ dialog !o0? #hich is reall% 2ust a 8ave :s dialog !o0' Bavigate to the folder #here %ou #ant to store %our compan% file' QuickBooks automaticall% sets the +5ile name/ !o0 to the compan% name %ou entered? and the +8ave as t%pe/ !o0 to +QuickBooks 5iles "^'QBJ? ^'QB:$'/ Aere are some guidelines for naming and saving %our compan% file: V If %ou #ant to call the file something other than the compan% name %ou entered earlier in the intervie#? simpl% t%pe a ne# name in the +5ile name/ !o0' 5or e0* ample? %ou ma% #ant one that=s shorter or that !etter identifies the compan%=s records #ithin'

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%6 T4 $6EE1

8afe Pogin ,ractices

Qon=t even think a!out having ever%one #ho #orks #ith a compan% file share one login' Nou don=t #ant ever%one to have access to pa%roll data? and %ou #ouldn=t kno# #hich person to fire if %ou found an% less*than*legal transactions in the file' .ven if %ou run a small !usiness from home? an administrator pass#ord prevents the chimne% s#eep from s#iping %our !usiness credit card num!er' 4hapter 2E has much more a!out keeping %our QuickBooks files secure? !ut here are some pass#ord !asics: V 4hoose a pass#ord that=s at least eight characters long and is a com!ination of letters and num!ers' V ,as s#ords are case sensitive? so make sure that 4aps Pock isn=t turned on !% mistake' V T%pe the pass#ord in !oth the +:dministrator pass#ord/ and +>et%pe pass#ord/ !o0es' If %ou cop% and paste the pass#ord from one !o0 to the other? %ou could cop% a t%po and not !e a!le to open the compan% file %ou 2ust created' If %ou forget the administrator login and pass#ord or lose the piece of paper the%=re #ritten on? %ou #on=t !e a!le to open %our compan% file #ithout some fanc% foot#ork? so keep a record of them someplace safe' If %ou=ve tried ever%thing and %our administrator pass#ord is still missing in action? see page D2E to learn ho# to reset it'

V 4onsider storing %our compan% file in a folder #ith the rest of %our compan% data so that it gets !acked up along #ith ever%thing else' 5or e0ample? if %ou=re the onl% person #ho uses QuickBooks? %ou could create a 4ompan% 5iles folder inside %our M% Qocuments folder' 8ee page D4E for more a!out choosing a location for compan% files' Jhen %ou click 8ave in the +5ilename for Be# 4ompan%/ dialog !o0? QuickBooks ma% take a minute or so to create the ne# file' In the meantime? a message !o0 #ith a progress !ar appears' Jhen the compan% file is read%? the +4ustomiKing QuickBooks for %our !usiness/ screen appears' 4lick Be0t to dig in'
T#6

:t this point? the progress !ar in the left margin of the .as%8tep Intervie# #indo# is depressingl% short !ecause %ou still have to do the !ulk of the compan% file setup' If %ou need a !reak !efore continuing? click Peave at the !ottom of the #indo#' The ne0t time %ou open that compan% file? the .as%8tep Intervie# continues #here %ou left off' !%$T4M#E#>) 84%R !4M6*>8 F#2E 4lick Be0t on the +4ustomiKing QuickBooks for %our !usiness screen/ to see a series of .as%8tep Intervie# screens that ask )uestions a!out %our !usiness to help Quick* Books decide #hich features to turn on? #hat to include on %our QuickBooks Aome page? and so on' The intervie# displa%s +"recommended for %our !usiness$/ ne0t to the options that are t%pical for a compan% in %our industr%? as sho#n in 5igure 1* '

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CREATING A

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The .as%8tep Intervie# sticks to the !asics? so %ou=ll have more setup to do later' :s %ou step through the screens in this section? make a list of the features %ou=re turning on "and the correspond* ing page num!ers in this !ook$ for reference' If %ou decide to change an% of these settings later? 4hapter 2 tells %ou ho#'

Aere are some guidelines for ans#ering the )uestions on the various screens: V The ;hat o you sellD screen is #here %ou tell QuickBooks #hether %ou offer services? products? or !oth' Jhen %ou choose one of these options? the program figures out #hich t%pes of income accounts %ou need' If %ou select +,roducts onl%/ or +Both services and products?/ another screen later in the intervie# asks #hether %ou #ant to track inventor%' V The 1o you charge sales ta"D screen has onl% t#o options: Nes and Bo' If %ou=re one of the unfortunate souls #ho has to navigate the rock% shoals of sales ta0? select Nes' If %ou don=t charge sales ta0? select Bo' 5or detailed instructions on dealing #ith sales ta0 in QuickBooks? see page '

V <n the 1o you <ant to create esti'ates in QuickBooksD screen? choose Nes or Bo to turn the estimate feature on or off' If %ou prepare )uotes? !ids? or estimates for %our customers and #ant to do so in QuickBooks "page 2 E$? select Nes'
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If %ou use QuickBooks ,remier? the +Tracking customer orders in QuickBooks/ screen appears? asking #hether %ou #ant to use sales orders to track !ackorders "page 2 4$ or other orders that %ou plan to fill at a later date' QuickBooks ,ro doesn=t include this sales order feature' V The %sing state'ents in QuickBooks screen is #here %ou tell the program #hether %ou generate statements to send to customers "page 2DD$' 5or e0ample? %our #ine*of*the*month clu! might send monthl% statements to its mem!ers' <r a consultant could send invoices for #ork performed and then send a statement that summariKes the fees? pa%ments? and outstanding !alance'

: T%e Usin, inv(i.es in Q1i.0B((0s s.&een *22e*&s (n/< i? <(1

+Qo %ou #ant to create estimates in QuickBooksG/ screen' "If %ou chose Nes on that screen? QuickBooks automaticall% turns on the invoicing feature'$ 8elect Nes to tell the program that %ou #ant to use invoices? #hich %ou pro!a!l% do !ecause invoices are the most fle0i!le sales forms "page 212$' If %ou ans#er Bo "if? for e0ample? %ou o#n a restaurant$? QuickBooks 2umps to the +Managing !ills %ou o#e/ screen' If %ou ans#er Nes on the +;sing invoices in QuickBooks/ screen? the %sing &rogress invoicing screen asks #hether %ou invoice customers !ased on the percentage %ou=ve completed on a 2o!' To learn #h% "and ho#$ %ou might use this feature? see page 2I4'

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V The Managing .ills you o<e screen asks #hether %ou plan to #rite checks to pa% !ills immediatel% "select Bo$ or enter !ills in QuickBooks and then pa% them later "select Nes$' Nou can read a!out !ill preferences on page I42 and pa%ment preferences on page II0'
T#6

.ntering !ills in QuickBooks "page 1DI$ re)uires more steps than simpl% #riting checks #ithout entering the !ills in QuickBooks? !ut there=s a !enefit to the e0tra effort: The program can remind %ou #hen !ills are due or )ualif% for timel% pa%ment discounts? and it can keep track of the total %ou o#e' V The Tracking inventory in QuickBooks screen is #here %ou tell the program #hether %ou keep track of the products %ou have in stock' This screen provides a fe# e0amples of #hen to track or !%pass inventor%? and page C has more a!out ho# to decide #hether tracking inventor% makes sense for %our !usiness' V Tracking ti'e in QuickBooks is ideal if %ou !ill !% the hour or pa% people !ased on the num!er of hours the% #ork' In that case? select Nes on this screen to track the hours people #ork and create invoices for their time' 4hapter E e0plains ho# to set up time tracking'

V The 1o you have e'&loyeesD screen is #here %ou specif% #hether %ou #ant to use QuickBooks= pa%roll and 10CC features' If %ou do? select Nes and turn on the appropriate check!o0"es$' If %ou use non*Intuit services to run pa%roll or generate contractors= 10CCs? select Bo' Jhen %ou click Be0t on the +Qo %ou have emplo%eesG/ screen? %ou see the +;sing accounts in QuickBooks/ screen? and the progress !ar indicates that %ou=re almost done #ith the intervie#' 4lick Be0t to set these final options: V The $elect a ate to start tracking your finances screen summariKes #hat %ou learned a!out start dates on page ' To start at the !eginning of this fiscal %ear "#hich QuickBooks can figure out using the current calendar %ear and the starting month %ou select$? choose the +Beginning of this fiscal %ear: 01(01(14/ option' "The %ear %ou see listed depends on the current calendar %ear'$ If %ou=ve decided to start on a different date? select the +;se toda%=s date or the first da%

4>.:TIB@ : 4<M,:BN 5IP.

of the )uarter or month/ option instead' Nou can then t%pe or choose an% date %ou #ant in the !o0? such as the last da% of the previous fiscal period' V The Revie< inco'e an e"&ense accounts screen lists the accounts t%picall% used !% companies in %our industr%? as sho#n in 5igure 1*I'

F i )%RE 190

QuickBooks places a checkmark in front of the accounts that are t%pical for %our industr%' 4lick an empt% checkmark cell to add an account that the program didn=t select? or click a cell #ith a check* mark to turn that account off' Nou can also drag %our cursor over checkmark cells to turn several ac* counts on or off'

Jhen %ou click Be0t? %ou see a !right orange? !ut premature? +4ongratulations]/ Nou still have a fe# more steps to complete !efore %ou can open %our compan% file' 4lick +@o to 8etup/ and then read the ne0t section'

Beginning to %se QuickBooks

:fter %ou create %our compan% file #ith .0press 8tart or the .as%8tep Intervie#? %ou=ll see the +Nou=ve got a compan% file]/ screen? #hich is #here %ou perform the additional steps %ou have to complete? such as adding people %ou do !usiness #ith? items %ou sell? and !ank accounts' If %ou #ant to dive into %our #ork #ithout QuickBooks= help on these steps? click 8tart Jorking at the #indo#=s !ottom right and 2ump to the section +8tart Jork* ing/ on page 1C' If %ou #ant step*!%*step guidance through these processes? click the :dd !uttons in these sections: V * the &eo&le you o .usiness <ith@ :dding people %ou do !usiness #ith is a snap' 4lick the first :dd !utton and %ou can import names from %our email program "<utlook? Nahoo? or @mail$? paste data from an .0cel #ork!ook? or enter info manuall%' If %ou select one of the import options and then click 4ontinue? %ou=ll see a ta!le #ith the names from %our email program? as sho#n in 5igure 1*D'

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Initiall%? QuickBooks selects the 8kip option "the far left column$ for all the names' That #a%? %ou can select the option in the 4ustomer? Lendor? or .mplo%ee column for each name %ou #ant to import to designate #hether it=s a customer? vendor? or em* plo%ee' Nou can also select a cell #ith info in it "like a name or an email address$ and edit the info'

V * the &ro ucts an services you sell@ Jhen %ou click the :dd !utton in this section? %ou first choose either the 8ervice or +Bon*inventor% part/ op* tion? !ecause %ou fill in different fields for each t%pe of item' 8elect the 8ervice option to set up services %ou sell? or select the +Bon*inventor% part/ option to create products %ou sell "see page 2& to learn a!out products %ou keep in inventor%$? and then click 4ontinue' 5ill in the names? description? and prices? and click 4ontinue again to save %our items' V * your .ank accounts@ 5or !ank accounts? %ou fill in the account name? ac* count num!er? opening !alance? and opening !alance date'
T#6

If %ou=re in the middle of entering names? products and services? or !ank accounts? and #ant to get !ack to the +Nou=ve got a compan% file]/ screen? click 4ancel' $T*RT ;4R:#>) Jhether %ou finish or skip these additional steps? click 8tart Jorking to open the Quick 8tart 4enter #indo#' Nou can click icons and links in this #indo# to open the corresponding features' 5or e0ample? click 4reate Invoices to open the 4reate Invoices #indo#' To reopen the QuickBooks 8etup dialog !o0? click +>eturn to :dd Info/ at the #indo#=s top right'

CON@ERTIN G !ROM Q;I46B<<68

If %ou=d rather perform these tasks later or #ant more control over setup? click the 4lose !utton "the R at the top*right corner of the Quick 8tart 4enter #indo#$' The !o0 on page 21 tells %ou #here to turn in this !ook for more detailed instructions on the rest of the setup %ou need' :fter %ou close the QuickBooks 8etup dialog !o0 or Quick 8tart 4enter #indo#? %ou see the QuickBooks Aome page "page &4$? #hich includes icons for the features that QuickBooks turned on during setup'
>4TE T#6

Nou ma% also see the QuickBooks Pearning 4enter #indo#? #hich includes links to tutorials "page D $' "Nou can open this #indo# an% time !% choosing AelpMPearning 4enter Tutorials'$ In the #indo#? click a link "!lue te0t$ to #atch a video on that topic' RE46E>#>) THE Q%#!:B44:$ $ET%6 1#*24) B4F :s %ou=ve learned in the previous sections? the QuickBooks 8etup dialog !o0 offers shortcuts for adding info to %our compan% file' If %our data*entr% session #as cut short !% other pressing tasks? %ou can 2ump !ack to this dialog !o0 later to finish the 2o!' Aere=s ho#: 1' !hoose Hel&MQuick $tart !enter@ *t the to& right of the Quick $tart !enter <in o<, click GReturn to * #nfo@H The QuickBooks 8etup dialog !o0 opens to the +Nou=ve got a compan% file]/ screen' 2' !lick the * .utton for the ty&e of info you <ant to enter an then Iu'& .ack to the instructions on &age 17@ Jhen %ou=re done? click the 4lose !utton "the R$ at the top right of the QuickBooks 8etup dialog !o0 to close it and get to #ork'

4onverting from :nother ,rogram to QuickBooks

If %ou launched %our small !usiness from %our !asement and kept %our records #ith Quicken Aome - Business? %our accountant has pro!a!l% recommended that %ou make the leap to QuickBooks' <n the other hand? %ou ma% have used another accounting program like ,eachtree or 8mall Business :ccounting and have decided to move to QuickBooks' <r perhaps %ou=re s#itching from QuickBooks for Mac to QuickBooks for Jindo#s' Jhatever %our situation? this section tells %ou ho# to prep %our file for a smooth conversion and !ring it over into QuickBooks for Jindo#s'

CON@ERTIN G
,><@>:M T< Q;I46B<<68
FREQ%E>T28 *$:E1 Q%E$T#4>

Jhat=s Be0tG
Bo# that I=ve created m% compan% file? #hat do I do ne0tG Jhether %ou used .0press 8tart or the .as%8tep Intervie#? )uite a !it of the setup process is complete? !ut %ou aren=t )uite done' If %ou need guidance for the rest? look no further than the !ook in %our hands' Aere are the #a%s %ou can flesh out %our compan% file: V $et u& your users an &ass<or s@ 8ee +4reating Quick* Books ;sers/ on page D&0' V Revie< an Jor change the &references that QuickBooks set@ 8ee 4hapter 2 ' V $et u& or e it the accounts in your chart of accounts@ If %ou haven=t set up all %our accounts %et? %ou can create them no#' 8ee +4reating :ccounts and 8u!accounts/ on page 1' V !reate a Iournal entry to s&ecify accountsB o&ening .alances@ 8ee the !o0 on page 4&C to learn ho#' :nd see page 44 to learn ho# to record %our initial contri!ution of cash or assets to %our compan%' V !reate ite's for the &ro ucts an services you sell@ 8ee 4hapter ' V $et u& sales ta" co es@ 8ee 4hapter 21' V $et u& your 10++ tracking@ 8ee +10CCs/ on page 4DI' V $ign u& for #ntuit 6ayroll $ervice@ 8ee +Intuit ,a%roll 8ervices/ on page &CD'

!onverting fro' Quicken Ho'e A Business

Quicken doesn=t report %our !usiness performance in the #a% that most accountants #ant to see? nor does it store %our !usiness transactions the #a% QuickBooks does' Bottom line: Nou have to prep %our Quicken file !efore %ou convert it to QuickBooks' !2E*>#>) %6 84%R Q%#!:E> F#2E To make the conversion proceed as smoothl% as possi!le? some cleanup of %our Quicken file is in order' 5or e0ample? record overdue scheduled transactions and send online pa%ments !efore %ou convert %our Quicken file' :lso? in Quicken? delete accounts %ou no longer need? !ecause once the%=re in QuickBooks? %ou can=t delete them if the% contain an% transactions' :nd make sure that customer names are consistent and uni)ue' QuickBooks doesn=t support repeating online pa%ments? so %ou also have to tell Quicken to delete an% repeating online pa%ments %ou=ve set up' In addition? %ou need complete reports of %our past pa%rolls !ecause Quicken pa%roll transactions don=t convert to QuickBooks' Intuit pu!lishes a detailed guide to help %ou prepare for a Quicken conversion' @o to http:((tin%url'com(2afDE) and follo# the instructions there' !4>/ERT#>) 84%R Q%#!:E> F#2E Jhen %our Quicken file is read% for conversion to QuickBooks? %ou have t#o op* tions in QuickBooks: V !hoose FileM>e< !o'&any@ In the QuickBooks 8etup dialog !o0? click <ther <ptions? and then choose 4onvert Quicken Qata'

CON@ERTIN G !ROM Q;I46B<<68 : C%((se !i/e>Uti/ities>C(nve&t>!&(3

>4TE

If %ou cleaned up %our Quicken file !ut %ou run into conversion pro!lems in QuickBooks? check the QuickBooks compan% file for errors !% choosing 5ileM;tilitiesMLerif% Qata? as descri!ed on page 14' :nother potential solution is to remove transactions prior to the current fiscal %ear in Quicken !efore converting the file' If nothing %ou tr% #orks and %ou=re #illing to send %our Quicken file to Intuit? contact QuickBooks technical support !% choosing AelpM8upport' ": !ro#ser #indo# opens to the Intuit QuickBooks 8upport page' In the horiKontal navigation !ar? click 4ontact ;s'$ QuickBooks ma% agree to convert the file for %ou "for a fee$' F#>E9T%>#>) 84%R !4>/ERTE1 Q%#!:E> 1*T* Bo# that %our Quicken data is resting comforta!l% in a QuickBooks file? %ou might think %ou=re read% to start using QuickBooks' Ao#ever? there are a fe# more post* conversion steps %ou should take to get %our ne#l% minted compan% file into shape' Aere are the other t#eaks %ou might need to make to %our QuickBooks compan% file: V Enter your co'&any infor'ation in QuickBooks@ Info like %our compan%=s legal name and address? federal .mplo%er Identification Bum!er? and !usiness t%pe don=t come over #ith %our Quicken data' 8ee +Modif%ing 4ompan% Info/ on page 2I to learn ho# to add those values to %our compan% file' V $et u& your .ank fee s in QuickBooks@ ,age I1 tells %ou ho# to get %our QuickBooks !ank accounts and %our real*#orld !ank accounts talking' V !hange Quicken na'es to QuickBooks custo'ers, ven ors, an e'&loy9 ees@ Jhen %ou convert from Quicken to QuickBooks? QuickBooks adds all the converted names to its <ther Bames Pist' 8ee page 141 to learn ho# to move these names to other lists'
T#6

If %our Quicken data file has tons of names? an eas% #a% to convert them is to e0port them to a spreadsheet and then import them using QuickBooks= :dd(.dit Multiple Pist .ntries feature "page 11E$' V $et u& *ccounts 6aya.le in QuickBooks@ If %our Quicken file contained unpaid !ills? simpl% #rite checks "page 1C&$ to pa% them in QuickBooks' <nce %our vendor !alances are Kero? enter ne# !ills in QuickBooks' Jhen %ou record %our first !ill? the program automaticall% adds a ne# account called :ccounts ,a%a!le to %our chart of accounts'

!onverting fro' QuickBooks for Macintosh

Moving a file from QuickBooks for Mac to QuickBooks for Jindo#s is mainl% a!out getting the file into a QuickBooks for Jindo#s format' To do that? simpl% create a !ackup of the file in QuickBooks for Mac and then restore that !ackup "page 0E$ in QuickBooks for Jindo#s'

!onverting fro' a >on9#ntuit 6rogra'

To convert files created in other accounting programs? like ,eachtree or 8mall Busi* ness :ccounting? %ou have to do#nload a conversion tool from the Intuit #e!site'

In QuickBooks? choose 5ileM;tilitiesM4onvert and then choose the program %ou #ant to convert from' In the !ro#ser #indo# that opens? fill in the !o0es for %our name? compan% name? and email address? and then click 8u!mit'

<,.BIB@ :B .RI8TIB@ 4<M,:BN 5IP.

<pening an .0isting 4ompan% 5ile

:fter %ou=ve opened a compan% file in one QuickBooks session? the ne0t time %ou launch the program? it opens that same compan% file automaticall%' If %ou keep the !ooks for onl% one compan%? %ou might never have to manuall% open a QuickBooks compan% file again' But if %ou=re an irrepressi!le entrepreneur or a !ookkeeper #ho #orks on several companies= !ooks? %ou can open another compan% file in QuickBooks an%time %ou #ant? and the program automaticall% closes the previous one' "Because QuickBooks stores data in a data!ase? %ou don=t have to save a compan% file !efore %ou close it' :nd if %ou use QuickBooks :ccountant edition? %ou can have t#o compan% files open at the same time? as the Tip !elo# e0plains'$ The follo#ing sections descri!e the different #a%s to open a compan% file'
T#6

Jith QuickBooks :ccountant and QuickBooks .nterprise? %ou can have t#o compan% files open at the same time' 4hoose 5ileM<pen 8econd 4ompan%? and %our computer launches a ne# instance of QuickBooks' In the ne# #indo#? dou!le*click the name of the file %ou #ant to open' The second compan% file opens #ith the te0t +"8econdar%$/ after the compan% name in the QuickBooks #indo#=s title !ar' "The te0t +",rimar%$/ follo#s the compan% name in the first QuickBooks #indo#'$ There are some restrictions #hen %ou open t#o files? mostl% on the secondar% file' To learn a!out these restrictions? search QuickBooks Aelp for +second compan%'/

4&ening a Recently 4&ene

!o'&any File

If %ou #ork on more than one compan% file? %ou ma% fre)uentl% s#itch !et#een them' The easiest #a% to open a recent file is to choose 5ileM<pen ,revious 4om* pan%? and then choose the file %ou #ant to open? as sho#n in 5igure 1*E' If the <pen ,revious 4ompan% su!menu doesn=t list the file %ou #ant? follo# the steps in the ne0t section instead'

4&ening *ny !o'&any File

8ometimes? a compan% file %ou #ant to open falls off the recent*file list' "The !o0 on page 2 e0plains ho# to tell QuickBooks ho# man% files to include on the 5ileM<pen ,revious 4ompan% su!menu'$ 8a% %our !ookkeeping !usiness is !ooming and %ou #ork on doKens of compan% files ever% month' <r ma%!e %ou #ant to update a file from a previous version of QuickBooks "see the !o0 on page 2I$' Aere=s ho# to open an% compan% file? no matter ho# long it=s !een since %ou last used it: 1' !hoose FileMG4&en or Restore !o'&any@H If the Bo 4ompan% <pen #indo# is visi!le? %ou can click +<pen or restore an e0isting compan%/ instead'

<,.BIB@ :B .RI8TIB@ 4<M,:BN 5IP.

F i )%RE 197

To open a compan% file %ou=ve #orked on recentl%? click it in the <pen ,revi* ous 4ompan% su!menu' If the Bo 4ompan% <pen #indo# "not sho#n here$ is visi!le? %ou can open a recent file !% dou!le* clicking its filename in that #indo#=s list' "<pening a sample file is the onl% task the Bo 4ompan% <pen #indo# performs that %ou can=t also perform via the 5ile menu'$

2' #n the G4&en or Restore !o'&anyH ialog .o", select the G4&en a co'&any fileH o&tion, an then click >e"t@ The +<pen a 4ompan%/ dialog !o0 appears' &' >avigate to the fol er <ith the co'&any file you <ant an the fileBs na'e@ Nou can also click the filename and then click <pen' 4' #f the QuickBooks 2ogin <in o< a&&ears K<hich it <ill if youBve assigne a &ass<or to the * 'inistrator user account or set u& 'ulti&le usersL, ty&e your user na'e an &ass<or @ If the :dministrator is the onl% user? the ,ass#ord !o0 is the onl% one that ap* pears' But if %ou have more than one user for the compan% file? !oth the ;ser Bame and ,ass#ord !o0es appear' ' !lick 4:@ QuickBooks opens the compan% file? and %ou=re read% to keep the !ooks' ou.le9click

>4TE

Backup files are the ans#er to the adrenaline rush %ou get #hen %ou do something dum! #ith %our compan% file? #hen %our hard drive crashes? or #hen a plume of smoke #afts up from %our computer' To learn ho# to create or restore !ackup files? see page 02 or page 0E? respectivel%'

O5ENING AN 4<M,:BN 5IP.

4R)*>#E*T#4> $T*T#4>

5ast :ccess to 8everal 4ompanies

If %ou #ork on several sets of compan% !ooks at the same time? choosing 5ileM<pen ,revious 4ompan% is the )uickest #a% to hop !et#een compan% files' <ut of the !o0? QuickBooks lists up to four companies on the <pen ,revious 4ompan% su!menu' If %ou #ork #ith fe#er companies? the su!menu ma% have compan% files that %ou=d rather forget' Nou can change the num!er of companies QuickBooks lists in this su!menu to match the num!er of companies %ou #ork #ith' Jith a clever #orkaround? %ou can also clear out old entries that %ou don=t #ant to see' Aere=s ho# to change the num!er of companies on the <pen ,revious 4ompan% su!menu: 1 ' M a ke s u re %o u h ave a co m p a n% f il e o p e n ? a n d th e n choose 5ileM<pen ,revious 4ompan%M+8et num!er of previous companies'/ 2' In the +8et Bum!er of ,revious 4ompanies/ dialog !o0? t%pe the ma0imum num!er of companies %ou #ant to see on the su!menu? and then click <6' QuickBooks can sho# up to 20? #hich it lists starting #ith the most recent' &' To clear old entries off the menu? change the num!er of entries to 1 and then click <6' :fter %ou do so? QuickBooks lists onl% the most recent compan% file? clearing all the others off the list' 4' If %ou #ant to see more than one compan%? reset the num!er of entries again? this time to a higher num!er' Bo#? #hen %ou open another compan% file? it #ill appear on the list'

4&ening a 6orta.le !o'&any File

: porta!le file is a special t%pe of file that makes QuickBooks compan% files compact so %ou can email them more easil%' <pening a porta!le file is similar to opening a regular file: 1' !hoose FileMG4&en or Restore !o'&any@H The +<pen or >estore 4ompan%/ dialog !o0 opens' 2' $elect the GRestore a &orta.le fileH o&tion an then click >e"t@ The <pen ,orta!le 4ompan% 5ile dialog !o0 appears' QuickBooks automati* call% changes the +5iles of t%pe/ !o0 to +QuickBooks ,orta!le 4ompan% 5iles "^'QBM$'/ &' >avigate to the fol er <ith the &orta.le file an QuickBooks opens the file' ou.le9click its na'e@

MODI!$ING
FREQ%E>T28 *$:E1 Q%E$T#4>

;pdating a QuickBooks 5ile

Ao# do I update a compan% file to the ne#est version of QuickBooksG If %ou=ve used a previous version of QuickBooks? %our compan% file is set up to #ork #ith that version of the program' Jhen %ou upgrade to QuickBooks 2014? the program has to make some changes to %our compan% file' <nce %ou update a compan% file? %our co#orkers #on=t !e a!le to open it until %ou install QuickBooks 2014 on their computers' 8o to prevent #ork disruptions? plan to upgrade all copies of QuickBooks and the compan% file during do#ntime' 5ortunatel%? updating a compan% file is eas%: :ll %ou have to do is open it in the ne# version of QuickBooks and follo# the onscreen instructions' Aere are the steps: 1' In %our ne# version of QuickBooks? choose 5ileM+<pen or >estore 4ompan%'/ 2' In the +<pen or >estore 4ompan%/ dialog !o0? select the +<pen a compan% file/ option? and then click Be0t' &' In the +<pen a 4ompan%/ dialog !o0? dou!le*click the compan% file %ou #ant to update' If %ou see the ;ser Bame and ,ass#ord !o0? enter %our user name and pass#ord' 4' In the +;pdate 4ompan% 5ile for Be# Lersion/ dialog !o0? turn on the +I understand that m% compan% file #ill !e updated to this ne# version of QuickBooks/ check!o0? and then click ;pdate Bo#' ' 4lick <6 to create a !ackup !efore %ou upgrade' 5ollo# the steps to create a !ackup cop% of %our compan% file "page 02$' I' Jhen the ;pdate 4ompan% message !o0 appears? click Nes to start the update' 6eep in mind that this process could take a #hile if %our compan% file is large or if %ou=re updating from several QuickBooks versions !ack'

Modif%ing 4ompan% Info

In .0press 8tart and the .as%8tep Intervie#? QuickBooks gets the !asic facts a!out %our compan% in small chunks spread over several screens' But after %ou create %our compan% file? %ou can easil% vie# and edit an% of this information' Aere=s ho#: 1' !hoose !o'&anyMMy !o'&any@ *lternatively, click the My !o'&any entry in the left icon .ar or the to& icon .ar@ The M% 4ompan% dialog !o0 "ne# in QuickBooks 2014$ opens' :s sho#n in 5igure 1*C "!ackground$? info a!out %our cop% of QuickBooks appears on the dialog !o0=s left? #hereas %our compan% info is on the right' :pps? services? and su!scriptions that %ou=ve signed up for "like accepting credit cards? pa%roll? and so on$ appear !elo# %our compan% info' <ther products that Intuit #ould like to sell %ou appear at the !ottom of the dialog !o0' 2' To e it your co'&any info, click the e it icon at the Kit looks like a &encilL@ ialog .o"Bs to& right

The 4ompan% Information dialog !o0 opens' ;nlike in QuickBooks 201& and earlier versions? this dialog !o0 no# groups compan% information on several ta!s'

F i )%RE 19+

8ome !its of compan% information change more often than others' 5or instance? %ou might relo* cate %our office or change %our phone num!er? email address? or #e!site address' But stuff like %our compan%=s legal name and address? federal .mplo%er Identification Bum!er? and !usiness t%pe "corpora* tion? sole proprietorship? and so on$ usuall% sta%s the same'

&' To e it your co'&anyBs contact info, click the !ontact #nfor'ation ta. on the left, an then 'ake the changes you <ant@ This ta! includes fields for %our compan% address? phone num!er? email ad* dress? and #e!site' 4' To change your co'&anyBs legal na'e an a 'ation ta.@ ress, click the 2egal #nfor9

>emem!er? %our compan%=s legal name and address are the ones %ou use on federal and state ta0 forms' ' To e it the ta" i entification nu'.er you use, click the !o'&any # entifi9 cation ta.@ This ta! includes the federal .mplo%ee Identification Bum!er ".IB$ and 8ocial 8ecurit% Bum!er "88B$ fields' 5ill in "or edit$ the one that %ou use for %our compan%' I' To s&ecify info for re&orts you generate, click the Re&ort #nfor'ation ta.@ Nou can specif% the starting month for !oth %our fiscal %ear and ta0 %ear' In addi* tion? this ta! is #here %ou set the ta0 form %ou use for %our compan% ta0 return'

MODI!$ING

8' I? <(1 %*ve 2*<&(//+ ./i.0 t%e 5*<&(// T*x !(&3 In?(&3*ti(n t*;+ *n) t%en
Nou can fill in the name? title? and phone num!er for the person #ho prepares and signs %our compan% pa%roll forms? so QuickBooks can fill those fields in automaticall% #hen %ou use an Intuit pa%roll service' E' ;hen youBre one e iting, click 4:@ The 4ompan% Information dialog !o0 closes' Then click the R at the top right of the M% 4ompan% dialog !o0 to close it'

CHA5TER

2 @etting :round in QuickBooks

ou have more than enough to do running %our !usiness? so %ou don=t #ant !ookkeeping to take an% more time than necessar%' QuickBooks= left icon !ar and top icon !ar !oth offer shortcuts to %our favorite features' .ach icon !ar has its pros and cons? so %ou have to decide #hich one %ou prefer "or %ou can turn them off completel%$' This chapter sho#s %ou ho# to access QuickBooks= features from the menu !ar and icon !ars' Quring a rousing !ookkeeping session? %ou might end up #ith several QuickBooks #indo#s open at the same time' In this chapter? %ou learn ho# to #ork #ith all the #indo#s %ou open' If %ou prefer to focus on one task? %ou can tell QuickBooks to displa% onl% one #indo# at a time' :s its name implies? 8uperma0 vie# supersiKes a #indo# so %ou can see more info #ithout scrolling' Nou=ll learn lots of #indo# tricks in this chapter' :nother #a% to get %our accounting done )uickl% and efficientl% is !% accessing fea* tures via the QuickBooks Aome page' The page not onl% provides a visual roadmap of the !ookkeeping tasks %ou perform regularl%? !ut it also gives %ou )uick access to tasks and information related to vendors? customers? and emplo%ees? along #ith the features and overall financial info %ou use most often' 4lick an icon? and the corresponding #indo# or dialog !o0 appears? such as 4hart of :ccounts? Item Pist? Jrite 4hecks? or ever%one=s favoriteUMake Qeposits' This chapter e0plains ho# to use the #orkflo# icons on the Aome page? as #ell as the Lendor? 4ustomer? and .mplo%ees 4enters that open #hen %ou click the corresponding !uttons in the Aome page=s panels' "The Inventor% 4enter? #hich is availa!le in QuickBooks ,remier and .nterprise? is descri!ed on page 44'$ Nou=ll also see ho# to revie# %our compan%=s finances in the 4ompan% 8napshot #indo#'

29

TA. I4<B B:>8

MENU

Menus and the Icon Bars

The menu !ar at the ver% top of the QuickBooks #indo# "5igure 2*1$ is a convenient #a% to launch different activities' It=s hand% !ecause it=s al#a%s visi!le and serves up ever% feature QuickBooks has to offer'

F i )%RE 291

.ver% feature in Quick* Books is al#a%s #ithin reach via the menu !ar' 4hoose a top*level menu like 4ustomers "sho#n here$? and then choose an entr% from the drop*do#n menu or a su!menu' 5or one*click access to %our favorite features? use the left icon !ar "sho#n here$ or top icon !ar? !oth of #hich %ou can customiKe to include the features and reports %ou use the most "page D0E$'

Nou can use the Lie# menu to choose !et#een t#o icon !ars: the top icon !ar and the left icon !ar' The top icon !ar "Lie#MTop Icon Bar$ has !een around for %ears' It sits 2ust !elo# the menu !ar and displa%s %our favorite features as icons #ith !rief identif%ing la!els' 4lick an icon? such as Aome? 4alendar? or Bill? and the correspond* ing feature launches' If %ou haven=t graduated to a large? #idescreen monitor? this icon !ar is !oth convenient and space*saving' "If %ou reall% need more space? %ou can hide the icon !ar !% choosing Lie#MAide Icon Bar'$ The left icon !ar "Lie#MPeft Icon Bar$? sho#n in 5igure 2*2? appears the first time %ou launch QuickBooks 2014 and offers access to ever% feature QuickBooks has to offer' The categories in the middle section of this icon !ar determine #hat=s displa%ed in its top section' Aere=s #hat the entries in the middle section of the left icon !ar do:

#0

QUICKBOOKs 2014: tHe MIssInG

: M< %(&t.1ts' T%is .*te,(&<+ =%i.% *22e*&s *t t%e t(2 (? t%e /e?t i.(n ;*& =%eneve& <(1 /*1n.% Q1i.0B((0s+ is * ,&e*t =*< t(

MENU AND

#ithin eas% reach' This categor% includes features that most people use fre* )uentl%' But %ou can customiKe it to add other features %ou use all the time and get rid of shortcuts %ou don=t use simpl% !% right*clicking an%#here #ithin the M% 8hortcuts section "e0cept on the M% 8hortcuts heading$? and then clicking 4ustomiKe 8hortcuts'

F i )%RE 292

The left icon !ar includes three sections that help %ou access %our favorite features' The unla!eled middle section contains categories like M% 8hortcuts and Lie# Balances' Jhen %ou click an option in this section? the top section displa%s the entries for that categor%? like the shortcuts sho#n here' The !ottom section contains links to other products and services that Intuit offers? such as pa%roll? pa%ment solutions? and so on'

>4TE

The shortcuts in the M% 8hortcuts list are the same ones %ou see as icons if %ou displa% the top

icon !ar'

CHA5teR 2: GETTING AROUND IN

#1

:M<B@ <,.B JIBQ<J8

WITCHIN

V /ie< Balances@ Jhen %ou use the left icon !ar? the Aome page doesn=t displa% account !alances on the right side as it does #hen %ou use the top icon !ar' To see %our account !alances at the top of the left icon !ar? click this categor%' ",age D0& e0plains ho# to customiKe #hich account !alances %ou see'$ V Run Favorite Re&orts@ 4licking this categor% lists the reports that %ou=ve flagged as %our favorites "page ED$' The reports %ou see are the same ones that appear on the 5avorites ta! of the >eport 4enter' V 4&en ;in o<s@ If %ou turn on the preference to use multiple #indo#s "page I4D$? %ou can click this categor% to see a list of open #indo#s at the top of the left icon !ar' 4lick a #indo#=s name to make it active' This categor% displa%s the same #indo#s %ou see if %ou choose Lie#M<pen Jindo# Pist #hen %ou use the top icon !ar'
T#6

The left icon !ar takes up a couple of inches on the left side of the main QuickBooks #indo#? so it=s more useful if %ou have a #idescreen monitor' Jith older and smaller monitors? %ou=ll have trou!le fitting the left icon !ar and %our transactions #indo#s onscreen at the same time' In that case? the menu !ar? top icon !ar? and Aome page "#hich %ou=ll learn a!out in a sec$ are read% to assist %ou' :fter shortcut menus and ke%!oard shortcuts "see :ppendi0 4? online at ###' missingmanuals'com(cds$? icon !ars are the fastest #a% to launch %our favorite features' Nou can add features? memoriKed reports? and #indo#s %ou open often to themUand remove features %ou don=t use' ,age D0 tells %ou ho# to customiKe the icon !ars'

8#itching among <pen Jindo#s

If %ou tend to #ork on one !ookkeeping task for hours on end? %ou can set Quick* Books up to displa% one full*siKe #indo# at a time "page I4D$' That #a%? #hen %ou open additional #indo#s? the% get stacked on top of each other so %ou see onl% the last one %ou opened' ,age I4D e0plains ho# to tell QuickBooks #hich #indo# setup %ou prefer' If %ou go #ith the one*#indo# approach? %ou can choose the #indo# %ou #ant to see in several #a%s: V 4lick <pen Jindo#s in the middle section of the left icon !ar? as sho#n in 5igure 2*&' Then? in the top section of the left icon !ar? click the name of the #indo# %ou #ant' V If %ou use the top icon !ar? %ou can see a list of open #indo#s !% choosing Lie#M<pen Jindo# Pist' Then? in the list? simpl% click the name of the #indo# %ou #ant to #ork #ith' V <n the menu !ar? choose Jindo#? and then choose the name of the one %ou #ant to see'

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Nou can s#itch to another #indo# !% clicking the Jindo# menu at the top of the screen and then choosing the #indo# %ou #ant to displa%' Jhen %ou have mul* tiple #indo#s open? the Jindo# menu includes entries for arranging them? such as 4ascade and Tile Lerticall%'

If? on the other hand? %ou flit !et#een !ookkeeping tasks like a hone%!ee in an alfalfa field? %ou pro!a!l% #ant to displa% several #indo#s at a time' QuickBooks can do that' Pike #indo#s in other programs? simpl% click a #indo# to !ring it to the front? or use the !uttons in its upper right to minimiKe? ma0imiKe? or close it' Nou can reposition #indo#s !% dragging their title !ars? or resiKe them !% dragging their edges and corners' If the #indo# %ou #ant is hidden !ehind other #indo#s? choose the one %ou #ant in the <pen Jindo#s list or from the Jindo# menu on the menu !ar? as descri!ed at the !eginning of this section'

$u&er'a" /ie<
Jhen %ou #ant to see as much information as possi!le in a transaction #indo#? such as 4reate Invoices? 8uperma0 vie#? sho#n in 5igure 2*4? is 2ust the ticket' To s#itch a transaction #indo# to 8uperma0 mode? at the top right of the #indo#? click the icon that looks like a four*headed arro#'

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8uperma0 vie# hides the menu !ar? the left icon !ar or top icon !ar? and the ri!!on at the top of the transaction #indo#' It also hides the transaction histor% panel on the right side of the #indo#' Nou can restore or hide the ri!!on and transaction histor% panel !% clicking the appropriate arro#s "la!eled here$'

This vie# does several things so %ou can see more of the data entr% lines: V Aides the QuickBooks menu !ar and icon !ar "if %ou use one$ V MinimiKes the ri!!on "#hich is similar to the ri!!ons in Microsoft programs$ at the top of the #indo# V 5ills the entire QuickBooks #indo# #ith the transaction #indo# %ou 8uperma0ed V Aides the transaction histor% panel on the right side of the #indo# To revert to regular #indo# mode? click the icon that looks like a s)uare #ith an arro# pointing to its lo#er left "see 5igure 2*4$' Jhen %ou revert to regular #in* do# mode? the menu !ar? icon !ar? and feature panel at the top of the transaction #indo# all reappear'

The Aome ,age

The QuickBooks Aome page "5igure 2* ? !ackground$ is a slick #a% to #ork through %our compan%=s !ookkeeping tasks' "If it isn=t visi!le? choose 4ompan%MAome ,age or click Aome in the M% 8hortcuts section of the left icon !ar or the left end of the top icon !ar to displa% it'$ This section sho#s %ou ho# to use the Aome page to !est advantage'

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The settings %ou chose #hen %ou created %our compan% file determine #hat ap* pears on the Aome page' Qepending on #hat choices %ou made during setup? %ou=ll see several panelsULendors? 4ustomers? .mplo%ees? 4ompan%? and Banking Uthat each contain various icons' 5or e0ample? if %ou tell QuickBooks during setup that %ou invoice customers and send statements? the 4ustomers panel includes icons for invoicing and preparing statements' <r if %ou run a one*person shop #ith no emplo%ees? %ou #on=t see the .mplo%ees panel'

TA. A<M. ,:@.

F i )%RE 29 5

If a feature %ou use doesn=t appear on the Aome page? choose .ditM,referencesM Qesktop Lie# and then click the 4ompan% ,refer* ences ta! "foreground$' 5or e0ample? if %ou #ant to enter sales receipts? turn on the 8ales >eceipts check!o0? as sho#n here' 8ome features "like .stimates and 8ales Ta0$ have their o#n section of preferences' 5or e0ample? the Invoices and +.nter Bills and ,a% Bills/ check* !o0es are !oth gra%ed out here' To turn one of these features on or off or to ad2ust its settings? click its icon on the left side of the ,references #indo# to see the corresponding settings' The >elated ,references section at the !ottom of the 4ompan% ,references ta! includes links %ou can click to 2ump to the cor* responding preferences'

The Aome page also has icons for other important features? like the 4hart of :c* counts icon in the 4ompan% panel? #hich opens the 4hart of :ccounts #indo#? and the 4heck >egister icon in the Banking panel? #hich opens %our checking account register #indo#'

CHA5teR 2: GETTING AROUND IN

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The Aome page appears each time %ou log into a compan% file' If %ou prefer to keep the Aome page hidden? choose .ditM,referencesMQesktop Lie#? click the M% ,references ta!? and then turn off the +8ho# Aome page #hen opening a compan% file/ check!o0' Then? #hen %ou #ant to see the Aome page? simpl% choose 4ompan%MAome ,age' Lendors? customers? and emplo%ees each have their o#n panel on the Aome page' The various arro#s on the Aome page sho# ho# !ookkeeping tasks fit together so %ou can follo# %our mone% from start to finish' The !ookkeeping tasks for each group are laid out like !readcrum!s %ou can follo#' Ao#ever? each compan% is dif* ferent? so %ou don=t have to use ever% icon %ou see' This section outlines the tasks %ou can perform from each panel and #here to find detailed instructions else#here in this !ook'

T#6

/en ors
Jhether %ou purchase products and services to run %our compan% or to sell to %our customers? the Aome page=s Lendors panel steps %ou through purchasing and pa%ing for the goods and services %ou useW these steps are descri!ed in detail in 4hapter C' The Lendor 4enter "5igure 2*I$ is the !est place to create? edit? and vie# #hat=s going on #ith %our vendors and vendor*related transactions' To open it? click the Lendors !utton at the top of the Lendors panel or choose LendorsMLendor 4enter' Aere=s #hat %ou can do there: V !reate a ne< ven or@ In the Lendor 4enter tool!ar at the top of the #indo#? click Be# LendorMBe# Lendor and the Be# Lendor #indo# opens so %ou can create a ne# vendor record? as descri!ed on page DE' If %ou click Be# LendorM:dd Multiple Lendors instead? QuickBooks lets %ou create several vendors in one #indo# "page 11E$' V Fin a ven or@ If %ou have a !aKillion vendors? %ou can shorten the vendor list that %ou see in the Lendors ta! on the #indo#=s left side' The ta!=s unla!eled drop*do#n list is initiall% set to :ctive Lendors' If %ou #ant to see active and inactive vendors alike? click the field and choose :ll Lendors instead' If %ou=d rather see onl% the vendors %ou o#e mone% to? choose +Lendors #ith <pen Balances'/ 4hoose 4ustom 5ilter to specif% e0actl% the criteria %ou #ant' To do a )uick search of vendor records? t%pe part of a vendor=s name in the Lendors ta!=s second unla!eled !o0 and then click the 5ind !utton? #hich has a magnif%ing glass on it' "The 5ind !utton then changes to a red R? #hich %ou can click to clear the value in the 5ind !o0 and redispla% the full list'$ V Revie< a ven orBs recor @ Jhen %ou select a vendor on the Lendors ta!? !asic info a!out that vendor appears at the top right of the #indo#? as sho#n in 5igure 2*I'

THE HOME
F i )%RE 290

The Lendor 4enter puts all vendor*related tasks in a single #indo#' Jhen %ou choose a vendor in the list on the left? the Lendor Information pane on the right displa%s info a!out that vendor' 4lick the <pen Balance link "circled$ to see the transaction=s that contri!ute to %our !alance #ith that vendor' Nou can even click the Map or Qirections link to find out ho# to get to %our vendor' To see more details? like transaction histor%? vendor contact info? to*dos related to the vendor? notes %ou=ve made? and emails %ou=ve sent? click the ta!s !elo# the Lendor Information pane'

E it an e"isting ven orBs recor @ To change a vendor=s record? on the Lendors ta!? right*click the vendor=s name and then choose .dit LendorW or? on the right side of the Lendor 4enter? click the .dit !utton "its icon looks like a pencil tip$' .ither #a%? the .dit Lendor #indo# opens #ith the same fields %ou filled in #hen %ou created the record "page DE$'

V *ttach an electronic ocu'ent to a ven or recor @ Nou can add attachments to a vendor=s record as descri!ed on page 2C ' V !reate transactions for a ven or@ In the Lendor 4enter tool!ar? click Be# Trans* actions to displa% a drop*do#n menu of vendor*related features like .nter Bills? ,a% Bills? and >eceive Items' "These do the same thing as the icons in the Aome page=s Lendors panel'$ If %ou need to revie# and record several transactions for the same vendor? this drop*do#n menu is a real timesaver' :fter %ou select the vendor in the Lendors ta! and then choose an entr% on this drop*do#n menu? the corresponding transaction #indo# opens #ith that vendor alread% selected'

V Revie< an 'anage transactions, contacts, to9 os, notes, an sent e'ail for a ven or@ Jhen the Lendors ta! is displa%ed? the !ottom*right part of the Lendor 4enter displa%s ta!s for transactions? contacts? to*dos? notes? and sent email'

TA. A<M. ,:@.

Jhen %ou select a vendor in the Lendors ta!? the Transactions ta! at the !ot* tom right of the Lendor 4enter lists that vendor=s transactions' B% filtering these transactions? %ou can find out #hich purchase orders are still open? #hether an% !ills are overdue? and #hat pa%ments %ou=ve made' To see a specific kind of transaction? in the 8ho# drop*do#n list? choose a t%pe? like Bills or Bill ,a%* ments' The 5ilter B% drop*do#n list lets %ou restrict the transactions in the ta!le !% their status? such as <pen Bills or <verdue Bills' To track do#n transactions #ithin a specific date range? choose an option from the Qate drop*do#n list' "The options in this menu are the same as the ones availa!le in report #indo#sW see page CD'$
T#6

To vie# a transaction in its corresponding #indo#? dou!le*click the transaction in the list'

4lick the 4ontacts? To Qo=s? Botes? or 8ent .mail ta! to create? edit? or vie# contacts? to*dos? notes? or sent email for the selected vendor' V Revie< transactions for all ven ors@ Jhen %ou click the Transactions ta! on the left side of the #indo# "not the !ottom right$ and then click a t%pe of transaction? such as Bills or Bill ,a%ments? %ou=ll see transactions of that t%pe for all vendors on the right side of the #indo#' Nou can filter these transactions !% status "such as open or overdue$? !% date? and? if %ou use multiple curren* cies? !% currenc%' V 6rint or e"&ort ven or infor'ation@ Jhen %ou click the Lendors ta! on the left side of the #indo#? %ou can easil% print? cop%? import? or e0port vendor info' In the Lendor 4enter tool!ar? click ,rint to print vendor lists? vendor info? or vendor transactions' 4lick .0cel to paste? import? or e0port vendor info and transactions "page 12D$' If %ou click the Transactions ta! instead? %ou can print or e0port transactions' V 6re&are ven or letters@ Jhen the Lendors ta! on the left side of the #indo# is selected? click Jord in the Lendor 4enter tool!ar to create letters to vendors "page IDI$'

!usto'ers
The Aome page=s 4ustomers panel has icons for customer*oriented features like creating invoices? statements? sales receipts? and so on' "4hapter 10 descri!es ho# to #ork #ith invoices? estimates? sales orders? refunds? and customer credits' 4hap* ter 11 covers creating statement charges and statements' >eceiving pa%ments and sales receipts for cash sales are !oth descri!ed in 4hapter 1&'$ 4lick the 4ustomers !utton at the top of the panel "or choose 4ustomersM4ustomer 4enter$ to open the 4ustomer 4enter? #here %ou can perform the follo#ing tasks: V !reate a ne< custo'er or Io.@ In the 4ustomer 4enter tool!ar at the top of the #indo#? click Be# 4ustomer - Oo!' In the drop*do#n menu? choose Be# 4ustomer to create a ne# customer record "page II$? or choose :dd Multiple 4ustomer:Oo!s to add several customers' If %ou #ant to add a 2o! to an e0isting

.1st(3e&+ ?i&st se/e.t t%e .1st(3e& in t%e C1st(3e&s A B(;s t*; (n t%e /e?t si)e (? t%e C1st(3e& Cente& *n) t%en ./i.0 Ne=
V Fin a custo'er@ Nou can filter the list in the 4ustomers - Oo!s ta! to sho# active customers? onl% customers #ho o#e %ou mone% "customers #ith open !alances$? and so on? simpl% !% choosing an option in the ta!=s unla!eled drop* do#n list "it=s initiall% set to :ctive 4ustomers$' 4hoose 4ustom 5ilter to specif% criteria for the customers %ou #ant to see' To search for a specific customer? t%pe part of the customer=s name in the ta!=s second unla!eled !o0? and then click the 5ind !utton "it has a magnif%ing glass on it$' The 5ind !utton then changes to a red R? #hich %ou can click to clear the value in the 5ind !o0 and redispla% the complete list' V Revie< a custo'er recor @ Jhen %ou select a customer in the 4ustomers Oo!s ta!? the right side of the center displa%s the !asic 411 a!out that customer' In the 4ustomer Information section? sho#n in 5igure 2*D? %ou can get direc* tions to its location? look at ke% information like the customer=s open !alance? attach electronic documents to the record? or run reports a!out the customer'

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To open or edit a customer=s record? in the 4ustomers Oo!s ta!? select the customer so it appears in the 4ustomer Information section' Then click the .dit !utton la!eled here' To see more info a!out the selected customer? click the Transactions? 4ontacts? To Qo=s? Botes? or 8ent .mail ta!s at the !ottom right of the #indo#' To see transactions for all customers? click the Transac* tions ta! on the left side of the #indo#'

V Revie< a custo'erBs status@ 8uppose %ou #ant to look at a !ar graph of sales %ou=ve made to a customer !% time period? revie# the items that customer !u%s the most? and then scan a customer=s recent invoices and pa%ments' 5irst? select the customer in the 4ustomers - Oo!s ta!' Then? on the right side of the 4ustomer 4enter? click the 4ustomer 8napshot link "circled in 5igure 2*D$ to open the 4ompan% 8napshot #indo# "page 42$ to the 4ustomer ta!'

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E it an e"isting custo'erBs recor @ To open the .dit 4ustomer #indo#? in the 4ustomers - Oo!s ta!? either right*click a customer=s name and then choose .dit 4ustomer? or select a customer and then click the .dit !utton that=s la!eled in 5igure 2*D'

V *ttach an electronic ocu'ent to a custo'er recor @ Nou can add attach* ments to a customer=s record or scan images of them into QuickBooks? as descri!ed on page 2C ' V !reate transactions for a custo'er@ If %ou=re revie#ing a customer=s transac* tions and realiKe %ou forgot to record an invoice or other transaction? %ou can easil% create transactions from the 4ustomer 4enter #indo#' :fter %ou select the customer on the left side of the 4enter? in the #indo#=s tool!ar? click Be# Transactions and then choose a transaction t%pe from the drop*do#n menu? such as .stimates? Invoices? or >eceive ,a%ments' The items in this menu are the same as the icons in the Aome page=s 4ustomers panel and open the cor* responding #indo# to record that t%pe of transaction' V Revie< an 'anage transactions, contacts, to9 os, notes, an e'ails for a custo'er@ Jhen the 4ustomers - Oo!s ta! is displa%ed on the left side of the #indo#? the !ottom right of the 4ustomer 4enter includes ta!s for transac* tions? contacts? to*dos? notes? and sent emails' If %ou click the Transactions ta!? %ou=ll see a ta!le at the !ottom right of the #indo# #ith the transactions for the customer %ou selected in the 4ustomers - Oo!s ta!' Nou can filter these transactions !% t%pe "estimates or invoices? for e0ample$? status? and date' Qou!le*click a transaction in the list to open a #indo# #ith details a!out it' 4lick the 4ontacts? To Qo=s? Botes? or 8ent .mail ta! to create? edit? or vie# contacts? to*dos? notes? or emails for the selected customer' V Revie< transactions for all custo'ers@ Jhen %ou click the Transactions ta! on the left side of the #indo# and then click a t%pe of transaction "such as .s* timate? Invoices? or >eceived ,a%ments$? the right side of the #indo# displa%s transactions of that t%pe for all customers' Qepending on the t%pe %ou choose? %ou can filter these transactions !% status "such as open or overdue$? pa%ment method? date? andUif %ou use multiple currenciesUcurrenc%' V 6rint or e"&ort custo'er infor'ation@ Jhen %ou click the 4ustomers - Oo!s ta! on the left side of the #indo#? %ou can print? cop%? import? or e0port customer info' In the center=s tool!ar? click ,rint to print customer information "page 1 2$ or click .0cel to import or e0port customer and 2o! info "page IC1$' If %ou click the Transactions ta! instead? %ou can print or e0port customer transactions' V 6re&are custo'er letters@ In the 4ustomer 4enter tool!ar? click Jord to create letters to customers "page IDI$'

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QUICKBOOKs 2014: tHe MIssInG

E32/(<ees T%e 2*,es 2*ne/ %*s (n/< * pa%checks? ?e= i.(ns' #hen H(3e %ou click one ofE32/(<ees these icons to enter time? set up orT%e pa% pa%roll
ta0 lia!ilities' The .mplo%ee 4enter #orks the same #a% as the Lendor and 4ustomer centers %ou 2ust learned a!out' To open it? click the .mplo%ees !utton at the top of the panel on the Aome page or choose .mplo%eesM.mplo%ee 4enter' In the .mplo%ee 4enter? %ou can create ne# records for emplo%ees? update info for e0isting emplo%ees? and vie# transactions like pa%checks' <n the .mplo%ees ta! on the left side of the center? %ou can filter the list to vie# active emplo%ees? released emplo%ees "ones #ho no longer #ork for %ou$? or all emplo%ees' 8ee 4hapter E to learn ho# to record the time that emplo%ees #ork' 4hapter 1 covers the process for pa%ing emplo%ees and other pa%roll e0penses'

THE HOME

!o'&any Features
The 4ompan% panel is on the right side of the Aome page' The t#o icons in this panel that %ou=ll pro!a!l% click most often are 4hart of :ccounts and Items 8ervices? #hich open the 4hart of :ccounts "page 1$ and Item Pist "page 102$ #indo#s? respectivel%' 4lick 4alendar to revie# transactions and to*dos in the 4alendar #indo# "page 4C4$' If %ou=re interested in other apps and services that Intuit has to offer? click the +Je! and Mo!ile :pps/ iconW a !ro#ser #indo# opens to the QuickBooks :pp 4enter' If %ou track inventor%? click the Inventor% :ctivities icon and then choose a feature? such as :d2ust Quantit%(Lalue <n Aand? #hich lets %ou change the )uantit% and value of %our inventor% "page 4E$' If %ou use QuickBooks ,remier or .nterprise? click Inventor% 4enter to open a #indo# similar to the 4ustomer 4enter? e0cept that it focuses on the status ofUand transactions involvingU%our inventor% items "page 44$'

Banking
The Aome page=s Banking panel is a one*stop shop for !anking tasks' Jhether %ou visit this panel fre)uentl% or rarel% depends on ho# %ou like to record transactions' 5or e0ample? %ou can click the Jrite 4hecks icon to open the Jrite 4hecks #indo# "page 1C&$ or simpl% press 4trlTJ to do the same thing' "<r? if %ou like to record checks in a check register #indo#? %ou might prefer to dou!le*click %our !ank ac* count in the 4hart of :ccounts #indo# instead'$ 8imilarl%? clicking the .nter 4redit 4ard 4harges icon opens the .nter 4redit 4ard 4harges #indo# "page 20&$? though %ou can also record credit card charges directl% in a credit card account=s register "page & I$' 4licking the >ecord Qeposits icon opens the +,a%ments to Qeposit/ #indo# so %ou can record !ank deposits "page &4C$' The >econcile icon opens the Begin >econ* ciliation dialog !o0 so %ou can reconcile %our QuickBooks records to %our !ank=s "page &D1$' :nd the ,rint 4hecks icon opens the +8elect 4hecks to ,rint/ dialog !o0 so %ou can choose the ones %ou #ant to print and send them to a printer loaded #ith !lank checks'

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If %ou use the top icon !ar "Lie#MTop Icon Bar$? the top*right part of the Aome page sho#s account !alances' Belo# those is a Qo More #ith QuickBooks section #ith a fe# links to additional services that Intuit offers' Nou also see a Backup 8tatus section that tells %ou #hen %our last !ackup ran and includes info a!out the Intuit Qata ,rotect !ackup service "page 04$' If an% of these sections are collapsed? click the section=s do#n arro# to e0pand it' 4lick a section=s up arro# to collapse it' If %ou use the left icon !ar "Lie#MPeft Icon Bar$? %ou can see account !alances !% clicking Lie# Balances in the !ar=s middle section' "8ee page &0 for more a!out the icon !ars'$

The 4ompan% 8napshot

The 4ompan% 8napshot #indo# "5igure 2*E$ is a dash!oard that sho#s important aspects of %our compan%=s financial state? like account !alances? income !reakdo#n "!% top*level income accounts$? customers #ho o#e %ou mone%? !est* selling items? and reminders' 4hoose 4ompan%M4ompan% 8napshot or click the 8napshots icon in either icon !ar to open it' Nou can choose from 12 different vie#s "page D0C$ to see the information %ou care most a!out'

F i )%RE 297

Bot onl% can %ou )uickl% scan %our compan%=s financial status in this #indo#? !ut %ou can also dou!le*click entries here to dig into the details' Nou can even add or remove items from this #indo# or drag items to rearrange them? as descri!ed on page D0C'

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QUICKBOOKs 2014: tHe MIssInG

CHA5TER

& 8etting ;p a 4hart of :ccounts

I f %ou=ve 2ust started running a !usiness and keeping %our compan%=s !ooks? all
this talk of accounts? credits? and de!its might have %ou flummo0ed' :ccounting is a cross !et#een mathematics and the m%stical artsW its goal is to record and report the financial performance of an organiKation' The end result of !ookkeeping and accounting is a set of financial statements "page 4 &$? !ut the starting point is the chart of accounts' In accounting? an account is more than a real*#orld account %ou have at a financial institutionW it=s like a !ucket for holding mone% used for a specific purpose' Jhen %ou earn mone%? %ou document those earnings in an income account? 2ust as %ou might toss the change from a da%=s take at the lemonade stand into the 2ar on %our desk' Jhen %ou !u% supplies for %our !usiness? that e0pense sho#s up in an e0* pense account that #orks a lot like the shoe!o0 %ou thro# receipts into' If %ou !u% a !uilding? its value ends up in an asset account' :nd if %ou !orro# mone% to !u% that !uilding? the mortgage o#ed sho#s up in a lia!ilit% account' :ccounts come in a variet% of t%pes to reflect #hether %ou=ve earned or spent mone%? #hether %ou o#n something or o#e mone% to someone else? as #ell as a fe# other financial situations' Nour chart of accounts is a list of all the accounts %ou use to track mone% in %our !usiness' Beoph%tes and e0perienced !usiness folks alike #ill !e relieved to kno# that %ou don=t have to !uild a chart of accounts from scratch in QuickBooks' This chapter e0plains ho# to get a read%*made chart of accounts for %our !usiness and #hat to do #ith it once %ou=ve got it' If %ou #ant to add or modif% accounts in %our chart of accounts? %ou=ll learn ho# to do that? too'

4#

: 4A:>T <5 :44<;BT8

ACQUIRIN

>4TE

Industr%*specific ,remier editions of QuickBooks include a 4hart of :ccounts? an Item Pist? ,a%roll items? and preferences alread% tuned to %our industr% "such as construction? manufacturing? nonprofit? professional services? or retail$' The industr%*specific editions also have features uni)ue to each industr%? like enhanced 2o! costing in the 4ontractor edition' These features ma% save %ou time during setup and %our da%*to*da% !ook* keeping? !ut %ou have to decide #hether %ou #ant to spend a fe# hundred dollars more than the QuickBooks ,ro price tag to get them'

:c)uiring a 4hart of :ccounts

Jhen %ou create a ne# QuickBooks compan% file and choose an industr% "page 11$? the program automaticall% sets up the chart of accounts #ith accounts that are t%pical for that industr%' 5or e0ample? if %ou choose a product*oriented industr%? %ou=ll see an income account for product or parts income? #hile a service*oriented !usiness gets an income account for service or la!or income' If %our compan% is like man% small !usinesses? the chart of accounts that QuickBooks creates includes ever%thing %ou need' Ao#ever? if %ou #ant to customiKe %our chart of accounts to mirror %our compan%=s needs? the easiestUalthough pro!a!l% not the cheapestU#a% to get a chart of ac* counts is from %our accountant' :ccountants understand the accounting guidelines set !% the 5inancial :ccounting 8tandards Board "5:8BU pronounced +faK !ee/$? a private*sector organiKation that sets standards #ith the 8.4=s !lessing' Jhen %our accountant !uilds a QuickBooks chart of accounts for %ou? %ou can !e reasona!l% sure that it includes all the accounts %ou need to track %our !usiness and that those accounts conform to accounting standards' If %ou=re a !usiness o#ner and #ant a specific account or #ant to see %our !usiness financials in a particular #a%? ask %our accountant #hat t%pe of accounts to use and ho# to set them up'
>4TE

Qon=t #orr%Ugetting an accountant to !uild a chart of accounts for %ou pro!a!l% #on=t !ust %our !udget? since the accountant #on=t start from scratch' Man% financial professionals maintain spreadsheets of ac* counts and !uild a chart of accounts !% importing a customiKed account list into QuickBooks' <r? the% ma% keep QuickBooks compan% files around to use as templates for ne# ones' If %ou don=t #ant to pa% an accountant to create a chart of accounts for %ou? ho# a!out finding one !uilt !% e0perts and availa!le at no chargeG : )uick search on the Je! for +QuickBooks chart of accounts/ returns links to sites #ith predefined charts of accounts' 5or e0ample? in the not*for*profit #orld? the Bational 4enter for 4harita!le 8tatistics #e!site "http: ((ncc s'ur!a n'org(pro2ect s(ucoa'cfm$ includes do#nloada!le QuickBooks files that contain the ;nified 4hart of :ccounts for nonprofits "kno#n as the ;4<:$' Nou can do#nload a QuickBooks !ackup file of a nonprofit compan% file? complete #ith a chart of accounts "see page 0E to learn ho# to restore a !ackup file$? an 'iif file that %ou can import into QuickBooks? or a !ackup file for the Mac version of QuickBooks'

44

QUICKBOOKs 2014: tHe MIssInG

>4TE

If %ou have an .0cel spreadsheet #ith %our compan% account information? %ou can import that info directl% into %our compan% file' ,age 12D has the full stor% on importing from .0cel' If %ou run a restaurant? %ou can go to ###'rrgconsulting'com(restaurant Scoa'htm and do#nload a free 'iif file #ith a restaurant*oriented chart of accounts that %ou can import into QuickBooks? as e0plained in the ne0t section'

ACQUIRIN G

:44<;BT8

#'&orting a !hart of *ccounts

If %ou do#nload an 'iif file #ith a chart of accounts? %ou can import that file into a QuickBooks compan% file' Because %ou=re importing a chart of accounts? %ou #ant to create %our compan% file #ith !asic info a!out %our compan% and as fe# accounts as possi!le in the chart of accounts list' Aere=s ho# %ou create a QuickBooks compan% file #ith !are*!ones information and then import a chart of accounts from an 'iif file: 1' !hoose FileM>e< !o'&anyM in the QuickBooks $etu& &ears, click E"&ress $tart@ ialog .o" that a&9

If %ou see a screen that asks for %our email address and pass#ord? enter the email address and pass#ord for %our Intuit account? and then click 4ontinue' 2' 4n the GTell us a.out your .usinessH screen, enter your co'&anyBs na'e, ty&e, an Ta" #1@ #n the #n ustry .o", enter 4therJ>one, an then click !ontinue@ &' 4n the GEnter your .usiness contact infor'ationH screen, o Iust that@

8ee 4hapter 1 for details' If %ou click ,revie# Nour 8ettings and then click the 4hart of :ccounts ta!? %ou see that the accounts list is empt%? #hich is #hat %ou #ant' 4lick <6 to close the previe# #indo#' 4' *fter you finish filling in your contact info, click !reate !o'&any File@ QuickBooks creates %our compan% file and then displa%s the +Nou=ve got a compan% file] Bo# add %our info/ screen in the QuickBooks 8etup dialog !o0' ' To close the QuickBooks $etu& ialog .o", click $tart ;orking, an then click the F at the to& right of the Quick $tart !enter <in o< that a&&ears@ Nou can also close the QuickBooks 8etup dialog !o0 !% clicking the R at the #indo#=s upper right' I' !hoose FileM%tilities M#'&ortM##F Files@ QuickBooks opens the Import dialog !o0 to the folder #here %ou stored %our compan% file and sets the +5iles of t%pe/ !o0 to +II5 5iles "^'II5$'/ D' >avigate to the fol er that contains the @iif file you <ant to i'&ort, select the file, an then click 4&en@ : message !o0 appears that sho#s ho# the import is progressing' If all goes #ell? QuickBooks then displa%s a message !o0 that tells %ou that it imported

CHA5teR #: ETTING U5 A CHART O!

46

:44<;BT8

in the 'iif file? it tells %ou that it didn=t import the data successfull%' In that case? %ou have to open the 'iif file in a te0t editor or .0cel and correct the account info' "Nou can see #hat information QuickBooks e0pects !% e0porting an ac* count list? as descri!ed on page IC0'$ To admire %our ne# chart of accounts? in the QuickBooks Aome page=s 4ompan% panel? click 4hart of :ccounts "or press 4trlT:$' Bo# that %our chart of accounts is in place? %ou can add more accounts? hide accounts %ou don=t need? merge ac* counts? or edit the accounts on the list' The rest of this chapter e0plains ho# to do all these things'

,lanning the 4hart of :ccounts

: chart of accounts is a tool for tracking %our compan%=s finances at a relativel% high levelUit helps %ou produce financial statements "see page 4 &$ and prepare %our !usiness ta0 returns' Jhen setting up %our chart of accounts? !ear in mind that it #ill !e easier to #ork #ith if %ou keep the num!er of accounts to a minimum' "The income statements for even ginormous glo!al corporations t%picall% fit on a single page'$ This section helps %ou figure out #hich accounts %ou need and provides guidelines for naming and num!ering them'

1o 8ou >ee

*nother *ccountD

QuickBooks offers several featuresUincluding items? 2o!s? and classesUthat can provide details a!out %our compan%=s performance #ithout %ou having to add ad* ditional accounts' 8o !efore %ou create an account? think a!out #hether another feature can track the information %ou #ant instead' Aere=s a !rief description of #hat each feature does and #hen to use it: V *ccounts@ Jhen %ou create transactions in QuickBooks? the program allocates mone% to accounts in %our chart of accounts' Then? #hen %ou run a ,rofit Poss report "page 4 I$? %ou see financial results !% account' 8o create a ne# account if %ou #ant to see a particular pool of mone% !roken out in %our finan* cial reports' 5or e0ample? add an income account for services %ou=re offering in addition to %our product sales'
>4TE

8u!accounts "page $ are an option if %ou #ant to !reak one categor% into several smaller pieces? such as divv%ing travel e0penses up into airfare? lodging? transportation? and meals' V #te's@ In QuickBooks? items track details a!out #hat %ou !u% and sell' 5or e0* ample? %ou might create doKens of items for each specific service %ou provide? such as cutting do#n trees? cutting logs? chipping #ood? splitting #ood? and hauling trash' Ao#ever? each of those items can !e assigned to the same services income account' 4hapter provides the full stor% on items' V -o.s@ If %ou #ork on different pro2ects for the same customer? %ou can create 2o!s in QuickBooks "page D $' That #a%? %ou can assign invoices to specific

5CANNING D(;s *n) t&*.0 in.(3e ;< D(;' $(1 .*n */s( t&*.0 D(; ex2enses
or other e0penses !illa!le to specific 2o!s' V !lasses@ If %our !usiness is !roken into segments? such as regions? !usiness units? or partners in a partnership? %ou can turn to classes "page 1&4$' Nou can assign a class to each transaction? such as an invoice or !ill? #hich lets %ou track income and e0penses across accounts? customers? and vendors' 5or e0ample? if %ou create a class for each !usiness unit in %our compan%? %ou can assign the appropriate class to each transaction %ou record' Then? a ,rofit Poss report !% class "page 4 E$ #ill produce an income statement for each !usiness unit' :44<;BT8

>a'ing an >u'.ering *ccounts

:ccount names and num!ers make it eas% for accountants? !ookkeepers? and compan% emplo%ees to find the accounts the% need' In addition? #ith standardiKed naming and num!ering? %ou can compare %our compan%=s financial performance #ith others in %our industr%' This section suggests some rules to follo# as %ou set up naming and num!ering conventions' If %ou accept the accounts that QuickBooks recommends #hen %ou set up %our compan% file? then the% alread% have assigned names and num!ers? as sho#n in 5igure &*1' Nou might think this lets %ou off the hook' But !% taking the time to learn standard account num!ers and names? %ou=ll find #orking #ith accounts more logical and understand more of #hat %our accountant and !ookkeeper sa%'

F i )%RE (91

:ccounts that QuickBooks adds to %our chart of accounts during setup come #ith assigned names and num!ers? as %ou can see here' To open the 4hart of :ccounts #indo#? press 4trlT:' If %ou don=t see account num!ers in this #indo#? page 4C tells %ou ho# to displa% them'

:44<;BT8

:ccount num!ers are initiall% turned off #hen %ou create a ne# compan% file in QuickBooks "page 4C e0plains ho# to displa% them$? and %ou don=t have to use them' Ao#ever? account num!ers make it easier for %our !ookkeeper or accountant to #ork #ith %our financial records' This section e0plains the t%pical num!ering convention that financial folks use' 4ompanies reserve ranges of num!ers for different t%pes of accounts? so the% can identif% the t%pe of account !% its num!er alone' Business models var%? so %ou=ll find account num!ers carved up in different #a%s depending on the industr%' Think a!out %our personal finances: Nou spend mone% on lots of different things? !ut %our income derives from a precious fe# sources' Businesses and nonprofits are no different' 8o %ou might find income accounts num!ered from 4000 to 4CCC and e0pense accounts using num!ers an%#here from 000 through CCCC "see Ta!le &*1$'
T*B2E (91 T%pical ranges for account num!ers R*>)E 1000X1CCC 2000X2CCC &000X&CCC 4000X4CCC 000X CCC I000XDCCC E000XCCCC *!!4%>T T86E :ssets Pia!ilities .)uit% Income 4ost of goods sold? cost of sales? 2o! costs? or general e0penses .0penses? overhead costs? or other income .0penses or other e0penses

>4TE

Most !usinesses use the same account*num!ering scheme up until the num!er 4CCC' :fter that? things can differ !ecause some companies re)uire more income accounts? !ut in most !usinesses? e0pense accounts are the most numerous' :ccount num!ering conventions don=t 2ust carve num!er ranges up for account t%pes' If %ou read annual reports as a ho!!%? %ou kno# that companies further compartmentaliKe their finances' 5or e0ample? assets and lia!ilities get split into current and long*term categories' "4urrent means something that=s e0pected to happen #ithin the ne0t 12 months? such as a loan that=s due in & monthsW long*term is an%thing !e%ond 12 months'$ T%picall%? companies sho# assets and lia!ilities pro* gressing from the shortest to the longest term? and the asset and lia!ilit% account num!ers follo# suit' Aere=s one #a% to allocate account num!ers for current and progressivel% longer*term assets: V 1000N10++@ Immediatel% availa!le cash? such as a checking account? savings account? or pett% cash' V 1100N14++@ :ssets %ou can convert into cash #ithin a fe# months to a %ear? including :ccounts >eceiva!le? inventor% assets? and other current assets'

5CANNING : 1600E1899' C(n,-te&3 *ssets+ s1.% *s /*n)+ ;1i/)in,s+

fi0ed assets' V 1700N1+++@ <ther assets' 4ompanies also !reak e0penses do#n into smaller categories' 5or e0ample? man% companies keep an e%e on #hether their sales team is doing its 2o! !% tracking sales e0penses separatel% and monitoring the ratio of sales to sales e0penses' 8ales e0* penses often appear in the 000X CCC range' QuickBooks reinforces this standard !% automaticall% creating a 4ost of @oods 8old account num!ered 001' "Nou can create as man% 4ost of @oods 8old accounts as %ou need to track e0penses that relate directl% to %our income? such as the cost of purchasing products %ou sell? as #ell as #hat %ou pa% %our salespeople'$ <ther companies assign overhead e0penses to accounts in the D000XDCCC range? so the% can assign a portion of those e0penses to each 2o! performed'
T#6

:44<;BT8

Jhen %ou add ne# accounts to %our chart of accounts? increment the account num!er !% or 10 to leave room in the num!ering scheme for similar accounts %ou might need in the future' 5or e0ample? if %our checking account num!er is 1000? assign 1010 or 101 to %our ne# savings account rather than 1001' In QuickBooks? an account num!er can !e up to seven digits long? !ut the program sorts num!ers !eginning #ith the leftmost digit' 8o if %ou #ant to categoriKe in e0* cruciating detail? slice %our num!er ranges into sets of 10?000' 5or e0ample? assets range from 10000 to 1CCCCW income accounts span 40000 to 4CCCC? and so on'
>4TE

Because QuickBooks sorts accounts !% num!er? !eginning #ith the leftmost digit? account 4100020 appears !efore account 4101' /#E;#>) *!!4%>T >%MBER$ If %ou #ant to see or hide account num!ers in QuickBooks? here=s ho# to turn them on or off: 1' !hoose E itM6referencesM*ccounting, an then in the 6references ialog .o", click the !o'&any 6references ta.@ Nou have to !e a QuickBooks administrator "page D2I$ to open this ta!' 2' Turn on the G%se account nu'.ersH check.o" to sho< account nu'.ers@ To hide them? turn off this check!o0' &' !lick 4: to close the 6references ialog .o"@ Jith this setting turned on? account num!ers appear in the 4hart of :ccounts #in* do#? account drop*do#n lists? and account fields' In addition? the :dd Be# :ccount and .dit :ccount #indo#s displa% the Bum!er !o0 so %ou can add or modif% an account=s num!er'

5CANNING
:44<;BT8 Turning off the +;se account num!ers/ check!o0 doesn=t remove account num!ers %ou=ve alread% addedW it simpl% hides them in the spots mentioned a!ove' Nou can see them again !% turning the check!o0 !ack on' Ao#ever? %ou can=t add account num!ers to an% accounts %ou create #hile the check!o0 is turned off' If %ou create an account an%#a%? %ou can then edit it "page E$ after %ou turn on the +;se account num!ers/ check!o0 to add an account num!er' !H44$#>) )441 *!!4%>T >*ME$ :ccount names should !e meaningful? !oth to %ou and %our accountant "or !ook* keeper$' In addition? %our accounts should !e uni)ue in name and function !ecause %ou don=t need t#o accounts for the same t%pe of income? e0pense? or financial !ucket' 5or e0ample? if %ou consider advertising and marketing t#o distinctl% differ* ent activities? then create an account for each' But if advertising and marketing !lur in %our mind? then create one account #ith a name like +Marketing - :dvertising'/
>4TE >4TE

Because accounts represent high*level categories? stick to names that summariKe the income or e0pense? such as 8ervice Income and ,roduct Income' If %our account names are something like Tom=s 4onsult* ing? Qick=s 4onsulting? and Aarr%=s 4onsulting? %our accounts and their names are too specificUand might cause confusion if >osie takes over Aarr%=s #ork' QuickBooks does its part to enforce uni)ue account names' 8a% %ou tr% to create a ne# e0pense account named ,ostage? !ut an account !% that name alread% e0ists' QuickBooks displa%s the message? +This name is alread% in use' ,lease use another name'/ Jhat QuickBooks can=t do is ensure that each account represents a uni)ue categor% of mone%' Jithout a naming standard? %ou could end up #ith multiple accounts #ith uni)ue names? each representing the same categor%? as sho#n !% the follo#ing names for accounts used to track postage: .0pense*postage ,ostage ,ostage and deliver% 8hipping If %ou haven=t used QuickBooks !efore? here are some rules %ou can appl% to help make %our account names consistent: V ;or or er@ If %ou include the account t%pe in the name? then append it to the end of the name' Nou=ll spot +,ostage .0pense/ more easil% than +.0pense ,ostage'/ V !onsistent &unctuation@ 4hoose +and/ or +-/ for accounts that cover more than one item? like +Ques and 8u!scriptions'/ :nd decide #hether to include apostrophes? as in +<#ners Qra#/ or +<#ners= Qra#'/ V $&aces@ Qecide #hether to include spaces for reada!ilit% or to eliminate them for !revit%W for e0ample? +Ques - 8u!scriptions/ vs' +Ques-8u!scriptions'/ V *..reviation@ If %ou a!!reviate #ords in account names? then choose a standard a!!reviation length' If %ou go #ith four*letter a!!reviations? for e0ample? +,ost* age/ #ould !ecome +,ost'/ 5or a three*letter a!!reviation? %ou might use +,st'/

CREATIN G
;*R>#>)

QuickBooks #on=t enforce %our naming standards' 8o after %ou set the rules for account names? #rite them do#n so %ou don=t forget them' : consistent #ritten standard encourages ever%one "%ourself included$ to trust and follo# the naming rules' :lso? urge ever%one to displa% inactive accounts "page C$ and scan the chart of accounts for s%non%ms to see if such an account alread% e0ists !efore creating a ne# one' These rules are easier to enforce if %ou limit the num!er of people #ho can create and edit accounts "page D& $'

8;B:44<;BT8

4reating :ccounts and 8u!accounts

:s the !o0 on page 2 e0plains? different t%pes of accounts represent dramaticall% different financial animals' The good ne#s is that ever% t%pe of account in Quick* Books shares most of the same fields? so %ou need to learn onl% one account* creation procedure' If %ou look closel% at the chart of accounts list in 5igure &*1? %ou=ll notice that ac* counts fall into t#o main categories: those #ith !alances and those #ithout' If %ou=re reall% on %our toes? %ou might also notice that accounts #ith !alances are the ones that appear on the Balance 8heet report' ":ccounts #ithout !alances appear on the ,rofit - Poss report'$ To learn more a!out financial statements and the accounts the% reference? see 4hapter 2&'

!reating an *ccount
:fter %ou=ve had %our !usiness for a #hile? %ou #on=t add ne# accounts ver% often' Ao#ever? %ou might need one if %ou start up a ne# line of income? take on a mortgage for %our ne# office !uilding? or #ant a ne# e0pense account for the su!contractors %ou hire to manage %our #orkload' 4reating accounts in QuickBooks is simple? #hich is a refreshing change from man% accounting tasks' Before %ou can create an account? %ou have to open the 4hart of :ccounts #indo#' Because the chart of accounts is central to accounting? %ou have several #a%s to open this #indo#: V ,ress 4trlT: "#hich %ou can do from an%#here in the program$' V :t the top right of the Aome page? in the 4ompan% panel? click 4hart of :ccounts' V In the menu !ar? choose PistsM4hart of :ccounts' The 4hart of :ccounts #indo# #orks much like other list #indo#s' 5or e0ample? %ou can sort the account list !% different columns or drag accounts in the list to different locations' "8ee page 1 1 to learn ho# to sort and rearrange lists'$
T#6

Nou can create accounts on the fl% !% choosing _:dd Be#` in an% :ccount drop*do#n list' 8uppose %ou create a ne# 8ervice item "in the Item Pist #indo#? press 4trlTB$ and #ant a ne# income account to track revenue for that service' In the Be# Item dialog !o0? scroll to the top of the :ccount drop*do#n list and then choose _:dd Be#`' In the :dd Be# :ccount dialog !o0 that appears? fill in the various fields? and then click 8ave - 4lose' Back in the Be# Item dialog !o0? QuickBooks fills in the :ccount field #ith the ne# account? and %ou can finish creating %our item'

%6 T4 $6EE1

Making 8ense of :ccount T%pes

QuickBooks= account t%pes are standard ones used in finance' Aere=s a )uick introduction to the different t%pes and #hat the% represent: V Bank@ :ccounts that %ou hold at a financial institution? such as a checking? savings? mone% market? or pett% cash account' V *ccounts Receiva.le@ The mone% that %our customers o#e %ou? like outstanding invoices and goods purchased on credit' V 4ther !urrent *sset@ Things %ou o#n that %ou=ll use or convert to cash #ithin 12 months? such as prepaid e0penses' V Fi"e *sset@ Things %our compan% o#ns that decrease in value over time "depreciate$? like e)uipment that #ears out or !ecomes o!solete' V 4ther *sset@ If %ou #on=t convert an asset to cash in the ne0t 12 months and it isn=t a deprecia!le asset? then it=sU%ou guessed itUan other asset' : long*term note receiva!le is one e0ample' V *ccounts 6aya.le@ This is a special t%pe of current lia!ilit% account "mone% %ou o#e in the ne0t 12 months$ that represents #hat %ou o#e to vendors' V !re it !ar @ Oust #hat it sounds like: a credit card account' V 4ther !urrent 2ia.ility@ Mone% %ou o#e in the ne0t 12 months? such as sales ta0 and short*term loans' V 2ong Ter' 2ia.ility@ Mone% %ou o#e after the ne0t 12 months? like mortgage pa%ments %ou=ll pa% over several %ears' V E?uity@ The o#ners= e)uit% in %our compan%? including the original capital invested in the compan% and retained earnings' "Mone% that o#ners #ithdra# from the com* pan% also sho#s up in an e)uit% account !ut reduces the value of the account'$ V #nco'e@ The revenue %ou generate through %our main !usiness functions? like sales or consulting services' V !ost of )oo s $ol @ The cost of products and materials that %ou held originall% in inventor% !ut then sold' Nou can also use this t%pe of account to track other e0penses related to %our sales? such as commissions and #hat %ou pa% su!contractors to do #ork for %our customers' V E"&ense@ The mone% %ou spend to run %our compan%' V 4ther #nco'e@ Mone% %ou receive from sources other than !usiness operations? such as interest income'

V 4ther E"&ense@ Mone% %ou pa% out for things other than !usiness operations? like interest' V >on9&osting *ccount@ QuickBooks creates non*posting accounts automaticall% #hen %ou use features such as estimates and purchase orders' 5or e0ample? #hen %ou create an estimate "page 2 C$? %ou don=t #ant that mone% to appear on %our financial reports? so QuickBooks stores those values in non*posting accounts'

<nce %ou=ve opened the 4hart of :ccounts #indo#? here=s ho# to create an account: 1' 6ress !trlO> to o&en the * >e< *ccount <in o<@

:lternativel%? on the menu !ar at the !ottom of the 4hart of :ccounts #indo#? click :ccountMBe#' <r? right*click an%#here in the 4hart of :ccounts #indo#? and then choose Be# from the shortcut menu' Bo matter #hich method %ou use? QuickBooks opens the :dd Be# :ccount #indo# sho#n in 5igure &*2'

8;B:44<;BT8

F i )%RE (92

If %ou aren=t sure #hich t%pe to choose for %our ne# account? read the !o0 on page 2' Jhen %ou select one of the options here? a description #ith e0amples of that t%pe of account appears on the right side of the #indo#' 4lick More to read a Aelp topic that e0plains #hen to use that t%pe of account'

2' $elect the ty&e of account you <ant to create, such as Bank for a .ank ac9 count, an then click !ontinue@ The :dd Be# :ccount #indo# lists the most common kinds of accounts' If %ou don=t see the t%pe %ou #antU4ost of @oods 8old? for e0ampleUselect the <ther :ccount T%pes option? and then choose from the drop*do#n menu "5igure &*2$' &' #n the >u'.er .o" in the u&&er right of the * >e< *ccount <in o< KFigure (9(L, ty&e the chart of accounts account nu'.er you <ant to use@ K#f you onBt see the >u'.er .o", fli& to &age 4+ to learn ho< to is&lay it@L If %ou keep the 4hart of :ccounts #indo# in vie# #hile creating ne# accounts? %ou can revie# the account num!ers for similar t%pes of accounts' That #a%? %ou can give the ne# account a num!er that=s or 10 higher than an e0isting account num!er? so that the ne# one snuggles in nicel% #ith its compatriots in the chart of accounts'

F i )%RE (9(

The Bank account t%pe includes ever% account field e0cept the Bote field? and includes a fe# fields that %ou #on=t find in an% other account t%pe? such as Bank :cct' Bo' and >outing Bum!er' If %ou #ant QuickBooks to remind %ou to order checks? in the +>emind me to order checks #hen I reach check num!er/ field? t%pe the check num!er %ou #ant to use as a trigger' :nd if %ou #ant the program to open a !ro#ser #indo# to an Intuit site #here %ou can order supplies? turn on +<rder checks I can print from QuickBooks'/ If %ou get checks from some#here else? 2ust reorder checks the #a% %ou normall% do'

4' #n the *ccount >a'e .o", ty&e a na'e for the account@ 8ee page 0 for tips on standardiKing account names'
>4TE

If %ou create an account and don=t see one of the fields mentioned here? it simpl% doesn=t appl% to that account t%pe' ' #f you <ant the account to .e a su.account, then turn on the G$u.account ofH check.o"@ Then, in the ro&9 o<n list, choose the account that you <ant to act as the &arent@ 8u!accounts are a good #a% to track %our finances in more detail? as the !o0 on page e0plains' In the chart of accounts? su!accounts are indented !elo# their parent accounts to make the hierarch% eas% to see? as sho#n at the !ot* tom of 5igure &*1 on page 4D'

T#6

Jhen %ou use su!accounts? QuickBooks displa%s !oth the parent account=s name and the su!account=s name in the :ccount fields throughout the program? #hich often makes it impossi!le to tell #hich account a transaction uses? as %ou can see in 5igure &*4 "top$' If %ou #ant to see onl% the lo#est*level su!account in :ccount fields? head to the :ccounting section of the ,references dialog !o0 and turn on the +8ho# lo#est su!account onl%/ check!o0? #hich is on the 4ompan% ,references ta! "see page I40$'

8;B:44<;BT8

F i )%RE (94

Top: QuickBooks com!ines the names of parent accounts and their su!accounts into one long name in :ccount fields and drop*do#n lists? like the travel e0ample sho#n here' In man% instances? onl% the top*level ac* count is visi!le unless %ou scroll #ithin the :ccount field' Bottom: Jhen %ou turn on the +8ho# lo#est su!account onl%/ check!o0? the :ccount field sho#s the su!account num!er and name instead? #hich is e0actl% #hat %ou need to identif% the assigned account "in this case? :irfare$'

%6 T4 $6EE1

:dding Qetail #ith 8u!accounts

8a% %our compan%=s travel e0penses are sk% high and %ou #ant to start tracking #hat %ou spend on different t%pes of travel? such as airfare? lodging? and limousine services' 8u!accounts make it eas% to track details like these' 8u!accounts are noth* ing more than partitions #ithin a higher*level account "called the parent account$' Jhen %ou post transactions to su!accounts onl% "not the parent account$? %our reports sho# the su!totals for the su!accounts and a grand total for the parent account? such as the Travel account "num!er I&&I? sa%$ and its su!accounts :irfare "I&&E$? Podging "I&40$? and Transportation "I&42$? for e0ample' 8u!accounts also come in hand% for assigning similar e0penses to different lines on a ta0 form' 5or e0ample? the I>8 doesn=t treat all travel e0penses the same: Nou can deduct onl% half of %our meal and entertainment e0penses? #hile other travel e0penses are full% deducti!le' Meals and .ntertainment are separate su!accounts from Travel for this ver% reason'

CREATING ACCOUNT AND 7' I? <(1ve t1&ne) (n Q1i.0B((0s 31/ti2/e .1&&en.< 2&e?e&en.e+ t%e C1&&en.<
account is ifferent fro' the one liste the ro&9 o<n list@

there, choose the right currency in

If %ou do !usiness in more than one currenc%? see page I C to learn ho# to set up multiple currencies in QuickBooks' D' To a a escri&tion of the account, fill in the 1escri&tion .o"@

5or instance? %ou can define #hether a !ank account is linked to another account or give e0amples of the t%pes of e0penses that appl% to a particular e0pense account' The Qescription field can hold up to 2 I characters? #hich should !e more than enough' E' #f you see a fiel for an account nu'.erPsuch as Bank *cct@ >o@, !re it !ar *cct@ >o@, or si'&ly *ccount >o@Pty&e in the nu'.er for your real9<orl account at your financial institution Kchecking account, savings account, loan, an so onL@ If the account t%pe %ou chose in step 2 doesn=t include a field for an account num!er? %ou see the Bote field instead? #hich %ou can use to store an% additional information %ou #ant to document a!out the account' C' For a .ank account, in the Routing >u'.er .o", ty&e your .ankBs routing nu'.er@ This is the nine*digit num!er in funn%*looking font at the !ottom of %our checks' 10' To associate the account <ith a ta" for' an a s&ecific line on that for', in the Ta"92ine Ma&&ing ro&9 o<n list, choose the entry for the a&&ro&riate ta" for' an ta" line@ The Ta0*Pine Mapping field is set to _;nassigned` if %ou haven=t specified the ta0 form that %our compan% files #ith the I>8' 8ee page 12 to learn ho# to choose a ta0 form for %our compan%' If QuickBooks hasn=t assigned a ta0 line for %ou? %ou can scan the entries in the drop*do#n list for a likel% match' If %ou don=t find an entr% that seems right or if QuickBooks tells %ou the one %ou chose isn=t compati!le #ith the account t%pe? %our !est !et is to call %our accountant or the I>8' Nou can also get a hint for an appropriate ta0 line for the account %ou=re creating !% e0amining one of QuickBooks= sample files "page C$' To remove a ta0 line from an account? in the drop*do#n list? choose _;nassigned`'
>4TE

Belo# the Ta0*Pine Mapping field? %ou ma% see the .nter <pening Balance !utton' It=s eas% to figure out the opening !alance for a !rand*ne# accountUit=s KeroUso %ou can ignore this !utton' But if %ou=re setting up QuickBooks #ith accounts that e0isted prior to %our QuickBooks start date? those accounts do have opening !alances' .ven so? clicking the .nter <pening Balance !utton isn=t the !est #a% to specif% an opening !alance for an account %ou=re adding to %our compan% file' The !o0 on page D e0plains ho# to specif% opening !alances for all %our accounts in 2ust a fe# steps'

11' C/i.0 t%e *ve A Ne= ;1tt(n t( s*ve t%e .1&&ent *..(1nt *n)
one@ To save the account %ou 2ust created and close the :dd Be# :ccount #indo#? click 8ave - 4lose instead' 4lick 4ancel to discard the account*in*progress and close the :dd Be# :ccount #indo#' 12' #f the $et %& Bank Fee ialog .o" a&&ears, click 8es if you <ant to set u& a .ank account for online services@ Jhen %ou click Nes? QuickBooks= #indo#s close #hile %ou go through the setup process' "8ee 4hapter 24 to learn a!out online services and QuickBooks'$ If %ou #ant to set up Bank 5eeds laterUor neverUclick Bo'
FREQ%E>T28 *$:E1 Q%E$T#4>

CREATIN G
8;B:44<;BT8

Qoing <pening Balances >ight

Jhen I add an account to m% compan% file? can I 2ust click the .nter <pening Balance !utton and t%pe the !alance I #ant to start #ith in the <pening Balance fieldG That seems the most logical place for it' Nou can? !ut %our accountant ma% not !e too happ% a!out it' 5illing in the <pening Balance field from the :dd Be# :ccount #indo# "or in the .dit :ccount #indo#? for that matter$ auto* maticall% adds that !alance to the <pening Bal .)uit% account? #hich accountants consider slopp% !ookkeeping' Instead? the% usuall% recommend creating a 2ournal entr% from %our trial !alance for most of %our accounts' The three e0ceptions are %our :ccounts >eceiva!le ":>$? :c* counts ,a%a!le ":,$? and !ank accounts' Because QuickBooks re)uires customer names and vendor names in 2ournal entries that contain :> and :, accounts? %ou=re !etter off creating invoices and !ills to define %our :> and :, opening !alances' Jith !ank accounts? %ou can enter %our previous reconciled !alance in the <pening Balance field and then !ring the ac* count up to date !% recording all the transactions since %our last reconciliation' If %ou #ork #ith an accountant? ask her ho# she=d like %ou to enter opening !alancesUor !etter %et? have her do it' Jhoa] Jhat=s a 2ournal entr%G Jhat=s a trial !alanceG Aere=s the deal: Oournal entries "page 4&&$ are mechanisms for moving mone% !et#een accountsUon paper? that is' : trial !alance "page 4 2$ is a report "from %our accountant or %our old accounting s%stem$ that lists all %our accounts #ith their !alances in either the Qe!it or 4redit column' In the da%s of paper*!ased ledgers? !ean counters totaled the Qe!it and 4redit columns' If the totals #eren=t e)ual? the accountant had to track do#n the arithmetic error' Aappil%? QuickBooks= digital !rain does the math for %ou? #ithout errors' But it=s up to %ou to set up the 2ournal entr% properl% in the first place' If %ou look at the trial !alance on the first da% of %our fiscal %ear? it=s )uite simpleUit includes !alances onl% for %our !al* ance sheet accounts? not income and e0pense accounts' Nou can use these values to fill in a 2ournal entr% to assign all %our accounts= opening !alances: 5irst? set the 2ournal entr%=s date to the last da% of the previous fiscal %earW that #a%? %ou can start fresh for %our current fiscal %ear' Be0t? for each account e0cept %our :> and :, accounts? add a line in the 2ournal entr% #ith the account name and the !alance from %our trial !alance report in either the Qe!it or 4redit column' "If %ou didn=t use the <pening Balance field to set %our !ank account !alances? %ou can include %our !ank accounts in the 2ournal entr%? too'$ 5inall%? create invoices and !ills to define the opening !alances for %our :> and :, accounts' To see #hat an opening !alance 2ournal entr% looks like? head to page 4&C'

WORKING

:44<;BT8

Jorking #ith :ccounts

5rom time to time? %ou might need to modif% %our accounts to? for e0ample? change an account=s name or description' If %ou no longer need an account? %ou can hide it to keep %our chart of accounts list tid%' <n the other hand? if %ou created an ac* count !% mistake? %ou can delete it' :nd merging accounts comes in hand% if %ou find several accounts that represent the same thing' This section descri!es ho# to make all these changes to accounts'

Mo ifying *ccounts
If %ou stick to %our account num!ering and naming conventions? %ou=ll have fe# reasons to edit accounts' But 2ust in case? the .dit :ccount #indo# lets %ou t#eak an account=s name or description? ad2ust its num!er to make room for ne# accounts? or change its level in the chart of accounts hierarch%' Nou=re not likel% to change an account=s t%pe unless %ou chose the #rong one #hen %ou created the account' If %ou do need to change the account t%pe? !ack up %our QuickBooks file first "see page 02$ in case the change has effects that %ou didn=t anticipate' :lso? note that QuickBooks has several restrictions on changing account t%pes' Nou can=t change an account=s t%pe if: V It has su!accounts' V It=s an :ccounts >eceiva!le or :ccounts ,a%a!le account' "Nou also can=t change other t%pes of accounts to :> or :, accounts'$ V QuickBooks automaticall% created the account? like ;ndeposited 5unds' To modif% an account? in the 4hart of :ccounts #indo#? select the account %ou #ant to edit and then press 4trlT. or click :ccountM.dit :ccount' In the .dit :ccount #indo# that appears? make %our changes? and then click 8ave - 4lose'

Hi ing *ccounts
If %ou create an account !% mistake? %ou can delete it "%ou=ll learn ho# in a sec$' Ao#ever? !ecause QuickBooks drops %our financial transactions into account !uckets and %ou don=t #ant to thro# a#a% historical information? %ou=ll usuall% #ant to hide accounts that %ou don=t use an%more instead of deleting them' >ecords of past transactions are important? #hether %ou #ant to revie# the amount of !usiness %ou=ve received from a customer or the I>8 is asking unsettling )ues* tions' Jhen %ou hide an account in QuickBooks? the account continues to hold %our historical transactions? !ut it doesn=t appear in account lists? so %ou can=t choose it !% mistake #ith a misplaced mouse click' 5or e0ample? %ou #ouldn=t delete %our Butrition 8ervice income account 2ust !ecause %ou=ve discontinued %our nutrition consulting service to focus on selling %our ne# !ook? The 8ee 5ood Qiet' The income %ou earned from that service in the past needs to sta% in %our records' Aiding and reactivating accounts "5igure &* $ can also come in hand% if QuickBooks created a chart of accounts for %ou !ased on the industr% %ou chose during setup

"page 11$' If the chart of accounts it created includes accounts %ou don=t think %ou need? simpl% hide those accounts for the time !eing' That #a%? if %ou find %ourself sa%ing? +@osh? I #ish I had an account for the accumulated depreciation of vehicles?/ the solution might !e as simple as reactivating a hidden account'

J<>6IB@ JITA :44<;BT8

F i )%RE (9 5

Top: To hide an account? in the 4hart of :ccounts #indo#? right*click the account and choose Make :ccount Inactive from this shortcut menu' The ac* count and an% su!accounts that !elong to it disappear from the list' Bottom: To reactivate a hidden account? first displa% all %our accounts !% turning on the +Include inactive/ check!o0 at the !ottom of the 4hart of :c* counts #indo#' Jhen %ou do that? QuickBooks adds a column #ith an R as its heading and displa%s an R in that column for ever% hidden account in the list' To un*hide an account? click the R ne0t to its name' If the account has su!accounts? QuickBooks displa%s the :ctivate @roup dialog !o0W there? click Nes to reactivate the account and all its su!accounts'

1eleting *ccounts
Nou can delete an account onl% if nothing in QuickBooks references it in an% #a%' :n account #ith references is a red flag that deleting it might not !e the right choice' If %ou tr% to delete such an account? QuickBooks displa%s a message !o0 telling %ou it can=t delete the account and recommends making it inactive instead' If that isn=t

J<>6IB@ JITA :44<;BT8

enough to deter %ou? the sheer tedium of removing references to an account should nudge %ou to#ard hiding the account instead' If %ou insist on deleting an account? here are the conditions that prevent %ou from doing so and #hat %ou have to do to remove these constraints: V *n ite' uses the account@ If %ou create an% items that use the account as an income account? e0pense account? cost of goods sold account? or inventor% asset account? %ou can=t delete it' Nou have to edit the items to use other accounts first? as descri!ed on page 11&' V The account has su.accounts@ Nou have to delete all su!accounts !efore %ou can delete the parent account' V 6ayroll uses the account@ Nou can=t delete an account if %our pa%roll setup uses it' V * transaction references the account@ If %ou created even one transaction that uses the account? either edit that transaction to use a different account or hide the account if %ou #ant to keep the transaction the #a% it is'

V The account has a .alance@ :n account !alance comes from either an open* ing !alance transaction or other transactions that reference the account' Nou remove an account !alance !% deleting all the transactions in the account "or reassigning them to another account$' To delete transactions? in the 4hart of :ccounts #indo#? dou!le*click the account=s name' 5or accounts #ith !alances? QuickBooks opens a register #indo# #here %ou can select a transaction and then press 4trlTQ to delete it' 5or accounts #ithout !al* ances? QuickBooks opens an :ccount Quick>eport #indo#' To delete a transaction that appears in the report? dou!le*click the transaction' QuickBooks then opens a #indo# related to that transaction "for instance? the Jrite 4hecks #indo# appears if the transaction is a check$' >ight*click an%#here in that #indo# and choose Qelete 4heck or the corresponding delete command for the t%pe of transaction' :fter %ou=ve deleted all references to the account? in the 4hart of :ccounts #in* do#? select the account %ou #ant to delete? and then press 4trlTQ or choose :ccountMQelete :ccount' QuickBooks asks %ou to confirm that %ou #ant to delete the accountW click <6'

Merging *ccounts
8uppose %ou find multiple accounts for the same purposeU,ostage and Mail .0pense? sa%Ulurking in %our chart of accounts' Bo pro!lem] Nou can merge the accounts into one and then remind ever%one #ho creates accounts in QuickBooks a!out %our naming conventions' "If %ou haven=t gotten around to setting up naming conventions? see page 0 for some guidelines'$

70

QUICKBOOKs 2014: tHe MIssInG

T#6

Before %ou merge accounts? see #hat %our accountant thinks' There=s no going !ack once %ou=ve merged t#o accountsUthe%=re com!ined for good' :nd the QuickBooks audit trail "page 44C$ doesn=t keep track of this kind of change' QuickBooks s#eeps all the transactions from the account %ou merge into the ac* count %ou keep? so %ou can merge accounts onl% if the%=re the same t%pe' ":s an e0perienced manager? %ou can imagine the havoc that merging income and e0pense accounts #ould cause in %our financial statements'$ In addition? accounts must !e at the same level in the chart of accounts listW in other #ords? the% !oth have to !e parent accounts or su!accounts' To move an account to another level? in the 4hart of :ccounts #indo#? position %our cursor over the small diamond to the left of the account=s name' Jhen the cursor turns into a four*headed arro#? drag to the left or right so that the account is indented the same amount as the other account'
>4TE

WORKING

:44<;BT8

If %ou find t#o accounts #ith similar names !ut different t%pes? those accounts might not represent the same thing' 5or instance? an e0pense account named Telephone .0' pro!a!l% contains %our monthl% telephone service costs? #hile an asset account named Telephone .)' might represent the mone% %ou invested in a !ig telephone s#itch that %our mega*corporation o#ns' In this situation? the accounts are different t%pes and should !e separate? although more meaningful names and descriptions #ould help differentiate them' Aere=s ho# to eliminate an e0traneous account: 1' $<itch to single9user 'o e, as escri.e on &age 4+3@ Nou have to !e in single*user mode to merge accounts' Be nice to %our fello# QuickBooks users !% making these changes outside of #orking hours' If %ou have to merge accounts during the #orkda%? remem!er to tell %our co#orkers the% can log into the program after %ou=ve s#itched the compan% file !ack to multiuser mode' 2' 6ress !trlO* to o&en the !hart of *ccounts <in o<@ Then, in the chart of accounts list, click the na'e of the account you <ant to eli'inate an then &ress !trlOE@ The .dit :ccount #indo# opens' &' #n the E it *ccount <in o<, change the account nu'.er an na'e to 'atch the values for the account you <ant to kee&@ :s long as %ou get the letters and num!ers right? QuickBooks takes care of matching uppercase and lo#ercase for %ou' If %ou don=t remem!er the num!er and name of the account %ou=re keeping? drag the 4hart of :ccounts #indo# and the .dit :ccount #indo# so %ou can see !oth at the same time' "If QuickBooks #on=t let %ou do that? %ou might have the <ne Jindo# preference turned onW see page I4D to learn ho# to change %our settings to displa% multiple #indo#s'$

CHA5teR #: ETTING U5 A CHART O!

71

J<>6IB@ JITA :44<;BT8

4' #n the E it *ccount <in o<, click $ave A !lose, rea the 'essage infor'ing you that the na'e is in use an asking if you <ant to 'erge the accounts, an then click 8es@ In the chart of accounts list? the account %ou renamed disappears? and an% transactions for that account are no# associated #ith the account %ou kept'

CHA5TER

4 8etting ;p 4ustomers? Oo!s? and Lendors

ou ma% !e fond of strutting around %our sales department proclaiming? +Bothing happens until some!od% sells something]/ :s it turns out? %ou can )uote that tired adage in %our accounting department? too' Jhether %ou sell products or services? the first sale to a ne# customer often initiates a flurr% of activ* it%? including creating a ne# customer in QuickBooks? assigning a 2o! for the #ork? and the ultimate goal of all this effortUinvoicing %our customer "sending a !ill for #hat %ou sold that states ho# much the customer o#es$ to collect some income' The people #ho !u% #hat %ou sell have plent% of nicknames: customers? clients? consumers? patrons? patients? purchasers? donors? mem!ers? shoppers? and so on' QuickBooks thro#s out the thesaurus and applies one moniker to ever% person or organiKation that !u%s from %ou: customer' In QuickBooks? a customer is a record of information a!out %our real*life customer' The program takes the data %ou enter a!out customers and fills in invoices and other sales forms #ith %our customers= names? addresses? pa%ment terms? and other info' >eal*#orld customers are essential to %our success? !ut do %ou need customers in %our QuickBooks compan% fileG .ven if %ou run a primaril% cash !usiness? creating customers in QuickBooks could still !e a good idea' 5or e0ample? setting up Quick* Books records for the repeat customers at %our store saves %ou time !% automaticall% filling in their information on each ne# sales receipt' If %our !usiness revolves around pro2ects? %ou can create a 2o! in QuickBooks for each pro2ect %ou do for a customer' To QuickBooks? a 2o! is a record of a real*life pro2ect that %ou agreed "or perhaps !egged$ to perform for a customerU remodeling a kitchen? designing an ad campaign? or #hatever' 8uppose %ou=re a

7#

CREATING plum!er and %ou regularl% do #ork for a general contractor' Nou could create several 2o!s? e*.% one for2/*.e <(1 2/13;: 3it% %(1se+ B(nes %(1se+ *n) Win?&e< CU TOMER %(1se' In Q1i.0B((0s+ <(1 .*n t%en t&*.0 in.(3e *n) ex2enses ;<

74

QUICKBOOKs 2014: tHe MIssInG

CHA5TER
Ao#ever? if %our compan% doesn=t take on 2o!s? %ou don=t have to create them in QuickBooks' 5or e0ample? retail stores sell products? not pro2ects' If %ou don=t need 2o!s? %ou can simpl% create %our customers in QuickBooks and then move on to invoicing them or creating sales receipts for their purchases' .ven !efore %ou start receiving pa%ments from customers? %ou=re going to do !usi* ness #ith vendors and pa% them for their services and products' The telephone compan%? %our accountant? and the su!contractor #ho installs Lenetian plaster in %our spec houses are all vendors' The information QuickBooks needs a!out vendors isn=t all that different from #hat %ou specif% for customers' This chapter guides %ou through creating customers? 2o!s? and vendors in Quick* Books' It also helps %ou decide ho# to appl% the program=s customer? 2o!? and vendor fields to %our !usiness' :nd %ou=ll learn ho# to manage the customer? 2o!? and vendor records %ou create in QuickBooks'
*2TER>*TE RE*2#T8

Tracking Qonors for Bonprofits

5or nonprofit organiKations? an% individual or organiKation that sends mone% is a donor? !ut the term +donor/ doesn=t appear in most QuickBooks editions' The ,remier Bonprofit edition of the program mentions donors? pledges? and other nonprofit terms? !ut QuickBooks ,ro and other ,remier editions focus single*mindedl% on customers? so %ou ma% have to get used to thinking +donor/ #henever %ou see +customer/ in QuickBooks' Pike#ise? a 2o! in QuickBooks is the e)uivalent of a contract or grant' If %ou need to report on a grant or contract? add a separate 2o! for it to the customer "er? donor$ #ho donated the funds' .ntering mem!ers or individual donors as separate customers can ma0 out QuickBooks= customer name limit or make the pro* gram run slo#l%' The .nterprise 8olutions edition of QuickBooks can handle a larger num!er of customers? !ut most nonprofits #ould choke at that edition=s price tag' To solve this dilemma? create customers in QuickBooks to represent generic pools? such as donors and mem!ers' 5or e0ample? create a customer called ;nrestricted and then post all unrestricted donations to that customer' Then? keep the details of %our donor and mem!er names in a separate donor data!ase? spreadsheet? or program designed specificall% for nonprofits'

4reating 4ustomers in QuickBooks

:las? %ou first have to persuade customers to #ork #ith %our compan%' But once %ou=ve cleared that hurdle? creating those customers in QuickBooks is eas%' "The !o0 a!ove descri!es ho# to use QuickBooks customer records to set up donors for non* profits? and the !o0 on page II provides some hints on keeping customers straight in QuickBooks'$ The program offers several methods for creating customer records: V QuickBooks $etu&@ Jhen %ou=re getting started #ith the program? %ou can use the QuickBooks 8etup dialog !o0 to )uickl% import piles of customer infor* mation "as #ell as vendor and emplo%ee info$ from %our email program or !%

76

CREATING .(2<in, *n) 2*stin, )*t* ?&(3 Ex.e/+ *s )es.&i;e) (n 2*,e 1F' $(1 .*n &et1&n t( t%e Q1i.0B((0s et12 )i*/(, ;(x *t *n< ti3e
V 4ne at a ti'e@ The Be# 4ustomer #indo# lets %ou create one customer at a time? although %ou can create several records in a ro# #ithout closing the #in* do#' The section +4reating a Be# 4ustomer/ on page II descri!es ho# to create customers #ith this #indo# and e0plains #hat each customer field represents'
T#6

CU TOMER

If %ou don=t add customers ver% often? %ou can create a customer record #hen %ou create that customer=s first invoice' The hand% _:dd Be#` entr% in ever% drop*do#n list of customers and 2o!s is %our ticket to 2ust*in* time customer and 2o! creation' V !o&ying ata@ Nou can also create customers in !atches' Jith the :dd(.dit Multiple Pist .ntries feature "page 11E in 4hapter I$? %ou can paste data from .0cel or cop% values from customer to customer' The 4ustomer 4enter "5igure 4*1$ is a one*stop shop for customers and 2o!s: creating? modif%ing? and vie#ing their records? and creating transactions for them' QuickBooks gives %ou four eas% #a%s to open the 4ustomer 4enter #indo#: V 5rom an%#here in the program? press 4trlTO' V :t the top of the 4ustomers panel on the QuickBooks Aome page? click 4ustomers' V <n the QuickBooks menu !ar? choose 4ustomersM4ustomer 4enter' V In the icon !ar? click 4ustomers'

F i )%RE 49 1

To create a ne# customer in the 4ustomer 4enter? click Be# 4ustomer Oo!MBe# 4ustomer' To vie# a customer=s details and transactions? click the customer=s name in the 4ustomers Oo!s ta! on the left side of this #indo#' If the Transactions ta! is selected instead? %ou=ll see the Be# 4ustomer feature on the 4ustomer 4enter menu !arW clicking it opens the Be# 4ustomer #indo#'

CHA5teR 4:

ETTING U5 CU TOMER + BOB +

76

CREATING CU TOMER
;4R1 T4 THE ;#$E

Making 4ustomers .as% to Identif%

In QuickBooks? the 4ustomer Bame and Lendor Bame fields don=t sho# the names that appear on invoices or !ills' Instead? the% displa% a code that uni)uel% identifies each customer or vendor so %ou can tell them apart' If %ou o#n a small compan%? %ou=re not likel% to mistakenl% create multiple records for the same customer or vendor' Nour 4ustomer and Lendor lists are short? so %ou pro!a!l% remem!er #hich one is #hich' .ven so? it=s a good idea to define a standard for names' 4onsistent naming can help %ou avoid having multiple records for the same customer or vendor !% preventing %ou from creating slightl% different values in the 4ustomer Bame or Lendor Bame field' 5or e0ample? %ou could end up #ith three customer records in QuickBooks all representing the same real*#orld customer? such as 4ales=s 4apers? 4ales 4apers? and 4ales4apers' The same holds true for vendors' QuickBooks doesn=t enforce naming conventions' 8o af ter %ou define rules that #ork for %our !usiness? %ou have to !e disciplined and appl% those rules each time %ou create a ne# customer or vendor' Nou=re free to use alphanumeric characters and punctuation in names' Aere are a fe# of the more common naming conventions: V The first fe< letters of the custo'erBs or ven orBs co'&any na'e, follo<e .y a uni?ue nu'eric i entifier@ This standard is eas% to appl% and differentiates customers or vendors as long as their names don=t all !egin #ith the same #ords' 5or e0ample? if the companies %ou do !usiness #ith aren=t imaginative? %our names could end up as Jine001? Jine002? and Jine00&' But if the companies are \infandels To @o? M erlot Mania ? and 4a!ernet 4a!inet? this s%stem #orks nicel%' V For in ivi uals, the last na'e follo<e .y the first na'e an a nu'eric #1 to 'ake the na'e uni?ue@ :lthough unusual names such as \aphod Bee!le!ro0 render a numeric IQ unnecessar%? using this standard ensures that all names are uni)ue' V The actual co'&any na'e <ith any &unctuation an s&aces o'itte @ >emoving spaces and punctuation from compan% names helps eliminate multiple versions of the same name' If %ou choose this convention? using capital let ter s at the !eginning of each #ord "called camel caps$ makes the name more reada!le' 5or instance? Icant!elieveits%ogurt is a headache #aiting to happen? !ut I4antBelieveItsNogurt looks more like its spaced and punctuated counterpart' V * uni?ue al&hanu'eric co e@ 4ustomer:Oo! drop*do#n menus and repor ts sor t entries !% the values in the 4ustomer Bame field of customer records' "Lendor drop* do#n menus and reports sort !% the Lendor Bame field'$ 4odes like R12&N4OQ use onl% a fe# characters to produce uni)ue identifiers? !ut the%=re also so cr%ptic that the% make it difficult to pick out the name %ou #ant in drop* do#n lists? or to sort reports in a meaningful #a%' 8tick #ith using part of the compan% name "at the !eginning of the name? since names appear alpha!eticall%$ unless %ou have hundreds or thousands of customers or vendors'

!reating a >e< !usto'er

Aere=s the short and s#eet method of creating one customer in QuickBooks: 1' #n the !usto'er !enter tool.ar, click >e< !usto'er A -o.M>e< !usto'er or &ress !trlO>@ The Be# 4ustomer #indo# opens "5igure 4*2$'

77

QUICKBOOKs 2014: tHe MIssInG

CREATING CU TOMER
F i )%RE 492

:lthough the <pening Balance !o0 !eckons from !elo# the 4ustomer Bame field in the Be# 4ustomer #indo#? it=s !etter to leave it !lank' The !o0 on page IC e0plains the !est #a% to define a customer=s opening !alance? and the follo#ing sections e0plain #hat=s on each of this #indo#=s ta!s ":ddress Info? ,a%ment 8ettings? and so on$'

2' #n the !usto'er >a'e fiel , ty&e a uni?ue na'e or co e for this custo'er, follo<ing the na'ing convention youBve chosen Ksee the .o" on &age 00L@ This is the onl% field %ou have to fill inUthe rest are optional' &' To save that custo'erBs recor 4:@ an close the >e< !usto'er <in o<, click

To discard #hat %ou entered and close the #indo#? click 4ancel instead'
T#6

To create a 2o! for a customer? %ou have to close the Be# 4ustomer #indo# and open the Be# Oo! #indo#' 8o it=s a lot faster to create all %our customers first and then add the 2o!s for each one' The !o0 on page IE tells %ou ho# to prevent %our QuickBooks 4ustomer Pist from gro#ing out of control' The Be# 4ustomer "and .dit 4ustomer$ #indo#s group info onto several ta!s so it=s easier to find the fields %ou #ant to fill in' The contact and address info is all on the first ta!? :ddress Info' :ll the fields related to pa%ments are on the ,a%ment 8ettings ta!' The 8ales Ta0 8ettings ta! contains fields for sales ta0? so %ou can skip it entirel% if %ou don=t sell ta0a!le goods' The :dditional Info ta!? #hich used to !e a 2um!le of different t%pes of fields? no# holds a fe# miscellaneous fields like customer t%pe? sales rep? and custom fields %ou=ve created' Nou=ll learn a!out the

CREATING CU TOMER B(; In?( t*; (n 2*,e 84' T%e next seve&*/ se.ti(ns ste2 <(1 t%&(1,% e*.% t*; *n) t%e ?ie/)s e*.% (ne (??e&s'
>4TE

If %ou=ve turned on QuickBooks= multiple currenc% option "page I C$? a 4urrenc% !o0 appears at the top right of the Be# 4ustomer #indo#? as sho#n in 5igure 4*2' QuickBooks automaticall% fills in this !o0 #ith %our home currenc%? so %ou usuall% don=t have to change this value' But if the customer pa%s in a foreign currenc%? choose it in the 4urrenc% drop*do#n list' "QuickBooks creates a separate :ccounts >eceiva!le account for each currenc% %ou use'$

TR4%B2E$H44T#>) M4ME>T

Ao# Man% BamesG

If %ou=re a !ig fish in the small*!usiness pond? %ou might !ump up against limitations on the num!er of names %ou can add to QuickBooks' In QuickBooks ,ro and ,remier editions? the ma0imum num!er of names %ou can have in the 4ustomers? Lendors? .mplo%ees? and <ther Bames lists com!ined is 14? 00' Aere are a fe# techni)ues %ou can use to avoid ma0ing out %our name lists: V !onserve na'es@ Be frugal #ith names !% creating one customer or vendor to represent man% individual sales or purchases' 5or e0ample? %ou can aggregate all %our cash sales under a single customer named 4ash 8ales' <r %ou can com!ine all %our meal e0penses !% using a single vendor named Meals' Oust keep in mind that? !% doing so? %ou can=t produce reports !% individual names' Ao#ever? %ou can store a customer=s name in the Bill To field in sales forms or in the Memo field in a !ill? check? or credit card charge' V :ee& an eye on ho< 'any na'es you have@ ,ress 52 an%time to call up the ,roduct Information #indo# so %ou can vie# the num!er of entries %ou have in each list' The% appear in the Pist Information !o0 on the right side of the #indo#' V %&gra e@ If there=s no getting around %our compan%=s glutton% for names? QuickBooks .nterprise 8olutions lets %ou add more than 100?000 names? although Intuit #arns %ou that the program might not run as )uickl% as the num!er of names increases'

E>TER#>) !4>T*!T #>F4RM*T#4> If %ou plan to !ill %our customers? ship them products? or call them to make them feel appreciated? address and contact information is important' Nou record this info on the Be# 4ustomer #indo#=s :ddress Info ta!' Aere=s a guide to #hat %ou enter on this ta!: V !o'&any >a'e@ ;nlike the 4ustomer Bame field? #here %ou enter #hatever name or code %ou #ant to use to identif% this customer? this field is #here %ou enter the customer=s name as %ou #ant it to appear on invoices and other forms %ou create' QuickBooks automaticall% copies #hat %ou t%pe here into the Invoice(Bill To !o0 !elo#' V !ontact@ To address invoices? letters? and other compan% communications? enter the primar% contact=s salutation or title? first name? middle initial? and last name in the appropriate fields' QuickBooks automaticall% copies #hat %ou t%pe

CREATING in t%ese ?ie/)s int( t%e Inv(i.eGBi// T( ?ie/)s' $(1 .*n */s( ?i// in t%e B(; Tit/e ;(x =it% t%e .(nt*.ts tit/e'
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CU TOMER

:fter %ou create a customer? %ou can add additional contacts for that customer in the 4ustomer 4enter' ,age D4 tells %ou ho#'

FREQ%E>T28 *$:E1 Q%E$T#4>

<pening :ct
8hould I add an opening !alance for ne# customersG 8ince the <pening Balance field is al#a%s visi!le at the top of the Be# 4ustomer #indo# "5igure 4*2$? %ou might think %ou should fill it in' But %ou=re actuall% !etter off skipping it altogether' .ntering an opening !alance as of a specific date is a shortcut that eliminates having to create the invoices that generate the customer=s current !alance' But that shortcut comes at a price: If customers haven=t paid? then %ou might have a hard time collecting the mone%? especiall% if %ou can=t tell them #hat services and products %ou delivered? ho# much the% cost? the invoice num!ers? and #hen the invoices #ere due' In addition? #hen %our customers do pa%? %ou can=t accept those pa%ments against specific invoices to track %our :ccounts >eceiva!le' The !est #a% to record a customer =s !alance is to create QuickBooks invoices for the invoices the customer hasn=t paid %et "called +open invoices/$' That #a%? %ou=ll have complete documentation of those sales and the corresponding !alance in %our :ccounts >eceiva!le account' :lso? %ou can then appl% the pa%ments that come in to settle those invoices' 8ee 4hapter 10 to learn all a!out invoicing'

T#6

The :ddress Info ta! has additional fields for contact information? including four phone num!ers? t#o email addresses? the compan%=s #e!site? and a field la!eled +<ther 1'/ If %ou look closel%? %ou=ll notice that the la!els for these eight fields have do#n arro#s on them? so %ou can set these fields to an% of 24 contact*related fields? such as Aome ,hone? PinkedIn? 5ace!ook? T#itter? ;>P 1? and 8k%pe IQ' V #nvoiceJBill To@ QuickBooks uses the address %ou enter in this !o0 on invoices' To edit this address? click the .dit !utton to its right "it has a pencil icon on it$' Then? in the .dit :ddress Information dialog !o0? fill in the street address? cit%? state? countr%? and postal code? or paste that info from another program' QuickBooks automaticall% turns on the +8ho# this #indo# again #hen address is incomplete or unclear/ check!o0? #hich tells the program to notif% %ou #hen %ou forget a field like 4it% or #hen the address is am!iguous' 5or e0ample? sa% %ou fill in the Invoice(Bill To !o0 #ith +8anta 4laus? Borth ,ole'/ If %ou click 4op%`` to use that address for a shipping address? QuickBooks opens the .dit :ddress Information dialog !o0 so %ou can flesh out the address #ith a street? cit%? and arctic postal code'
T#6

Nou can )uickl% enter addresses and contact info for all %our customers !% importing data from another program "page 12D$ or !% using QuickBooks= :dd(.dit Multiple Pist .ntries feature "page 11E$'

Q;I46B<<68

altogether' If the !illing and shipping addresses are the same? click +4op%``/ to replicate the contents of the Invoice(Bill To field in the 8hip To field' "The greater*than s%m!ols on the !utton indicate the direction that QuickBooks cop* ies the addressUleft to right'$ <ther#ise? click the T !utton to this field=s right and fill in the :dd 8hipping :ddress Information dialog !o0'
T#6

Nou can define more than one ship*to address for a single customer? #hich is perfect if that customer has multiple locations' To add another ship*to address? click the T !utton to the field=s right and fill in the :dd 8hipping :ddress Information dialog !o0' <nce %ou=ve added shipping addresses? %ou can choose the one %ou #ant in the 8hip To drop*do#n list' Jhen the shipping address %ou use most often is visi!le? turn on the +Qefault shipping address/ check!o0 !elo# the 8hip To field to tell QuickBooks to pick that address automaticall%' 4lick the .dit !utton "the pencil icon to the field=s right$ or the Qelete !utton "the trash can icon$ to modif% or remove a shipping address? respectivel%' E>TER#>) 6*8ME>T #>F4RM*T#4> The ,a%ment 8ettings ta!? sho#n in 5igure 4*&? is the place to indicate ho# the customer pa%s and ho# much credit %ou=re #illing to e0tend'

F i )%RE 49(

8everal of the fields on this ta! use QuickBooks= lists' To 2ump directl% to the list entr% %ou #ant? in an% te0t !o0 #ith a drop*do#n list? t%pe the first fe# characters of the entr%' QuickBooks selects the first entr% that matches #hat %ou=ve t%ped and continues to reselect the !est match as %ou continue t%ping' Nou can also scroll to the entr% in the list and click to select it' If the entr% %ou #ant doesn=t e0ist? click _:dd Be#` to create it'

Nou can use the follo#ing fields to specif% the customer=s pa%ment info: V *ccount >o@ :ccount num!ers are optional in QuickBooks' Parge accounting programs often assign uni)ue account num!ers to customers? #hich reduces the time it takes to locate a customer=s record' In QuickBooks? the 4ustomer Bame field #orks like an identifier? so %ou=re !est off reserving the :ccount Bo' field for an account num!er generated !% one of %our other !usiness s%stems'

CREATING : 5*<3ent Te&3s' W%*t <(1 se/e.t %e&e &e2&esents t%e 2*<3ent
tomer has agreed to' The entries in this drop*do#n list come from the Terms Pist "page 14&$? #hich QuickBooks uses for !oth pa%ment terms for %our customers and the ones %ou accept from %our vendors' <ut of the !o0? this list includes several of the most common pa%ment terms? such as +Que on receipt/ and Bet &0? !ut %ou can choose _:dd Be#` at the top of this list to define additional pa%ment terms' If %ou leave this field !lank in a customer=s record? %ou have to choose the pa%ment terms ever% time %ou create an invoice for that customer' Q;I46B<<68

V 6referre 1elivery Metho @ 4hoose .*mail? Mail? or Bone to identif% the method that %our customer prefers for receiving information' If %ou choose .*mail? QuickBooks automaticall% turns on the .*mail check!o0 #hen %ou create forms "such as invoices$ for this customer' The Mail method represents QuickBooks Billing 8olutions "see the !o0 on page &01$? an add*on QuickBooks service for mailing invoices "additional fees appl%$' 4hoose Bone if %ou t%pi* call% print documents and mail them the old*fashioned #a%' Nou can=t add a ne# entr% to the ,referred Qeliver% Method list? so if %ou use carrier pigeons to correspond #ith %our incarcerated customers? %ou=ll 2ust have to choose Bone and remem!er that preference' V 6referre 6ay'ent Metho @ 4hoose the form of pa%ment that the customer uses most fre)uentl%' This drop*do#n list includes several common ones? such as 4ash? 4heck? and Lisa? !ut %ou can add others !% choosing _:dd Be#`' The pa%ment method %ou specif% appears automaticall% in the >eceive ,a%ments #indo# "page &2I$ #hen %ou choose this customer' If a regular customer pa%s #ith a method different from the one %ou chose here? %ou can simpl% select that method in the >eceive ,a%ments #indo#' V !re it car infor'ation@ 5or credit card pa%ments "see page &01 to learn a!out QuickBooks= credit card processing service$? %ou can specif% the customer=s card num!er? the name on the card? the !illing address? the \ip(postal code? and the e0piration date' "Nou can enter onl% one credit card num!er for each customer'$

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If %ou store customer credit card num!ers in QuickBooks? turn on the 4ustomer 4redit 4ard ,rotec* tion feature "choose 4ompan%M4ustomer 4redit 4ard ,rotection and then click .na!le ,rotection$' That #a%? the program helps %ou compl% #ith credit card industr% securit% re)uirements "page D1$' 5or e0ample? an% user #ho vie#s complete credit card information has to create a comple0 pass#ord' In addition? QuickBooks doesn=t let %ou store the card=s securit% code "the three*digit code on the !ack of the card$ !ecause doing so violates %our merchant account agreement and ,4I ",a%ment 4ard Industr%$ standards' V !re it 2i'it@ Nou can specif% the amount of credit that %ou=re #illing to e0tend to the customer' If %ou do? then QuickBooks #arns %ou #hen an order or invoice e0ceeds this customer=s credit limit? !ut that=s as far as it goesUit=s up to %ou to re2ect the order or ship %our products 4<Q' If %ou don=t plan to enforce the credit limits %ou assign? don=t !other entering a value in this field'

CREATING CU TOMER : 5&i.e Ceve/' M(&e (?ten t%*n n(t+ .1st(3e&s 2*< )i??e&ent 2&i.es ?(& t%e s*3e 2&()1.t' B1st t%in0 *;(1t t%e /*;<&int% (? 2&i.in,
for instance' In QuickBooks? price levels represent discounts or markups that %ou appl% to transactions' 5or e0ample? %ou might have one price level called Top20? #hich applies a 20 percent discount for %our !est customers? and another price level called :untMa!el that e0tends a 0 percent discount to %our :unt Ma!el !ecause she fronted %ou the mone% to start %our !usiness' ",age 1&D e0plains ho# to define price levels'$ <nce %ou create a price level? %ou can tell Quick* Books to appl% it to ever% transaction for a customer !% choosing it in this !o0'

V * 4nline 6ay'ent 2ink to #nvoices@ <nline pa%ment links on invoices allo# customers to pa% %ou through the Intuit ,a%mentBet#ork either !% making a pa%ment directl% from their !ank accounts into %ours or !% credit card' "The fees %ou pa% for this service var% !ased on ho# the customers pa%$' Ao#ever? setting up this feature re)uires a couple of steps' 5irst? !e sure to sign up for the Intuit ,a%mentBet#ork service' If %ou don=t sign up and %our customers click an online pa%ment link? the%=ll see a message telling them that %ou haven=t signed up for the service %et' 4hoose 4ustomersMIntuit ,a%mentBet#orkM:!out ,a%mentBet#ork to learn a!out the service and ho# to enroll' ",age 2&& descri!es ho# online pa%ment links #ork'$ <n the ,a%ment 8ettings ta!? %ou can use this field to tell QuickBooks #hich online pa%ment option to use for this customer' +5ollo# 4ompan% Qefault/ applies the setting that %ou selected in QuickBooks= preferences "page II1$' 4hoosing +:l#a%s <B "!ank onl%$/ means the customer can pa% onl% through a !ank account regardless of %our compan% preference' Jith +:l#a%s <B "!ank or credit card$?/ the customer can pa% !% !ank account or credit card' +:l#a%s <55 for this customer/ means QuickBooks doesn=t displa% the online pa%ment link on this customer=s invoices' $6E!#F8#>) $*2E$ T*F #>F4RM*T#4> The 8ales Ta0 8ettings ta! appears #hether or not %ou turn on QuickBooks= 8ales Ta0 preference "page IID$' Ao#ever? if sales ta0 isn=t turned on? the fields on this ta! are gra%ed out' If the customer pa%s sales ta0? choose Ta0 in the Ta0 4ode drop* do#n list' Then? in the Ta0 Item drop*do#n list? choose the option that specifies the ta0 rate the customer pa%s' "4hapter 21 has the full scoop on setting up? charging? and remitting sales ta0'$ $6E!#F8#>) *11#T#4>*2 !%$T4MER #>F4RM*T#4> The Be# 4ustomer #indo#=s :dditional Info ta! serves up a fe# fields that let %ou categoriKe %our customers' Aere are the fields %ou can fill in and some #a%s to use them: V !usto'er Ty&e@ Nou might #ant to classif% customers so %ou can send cus* tomiKed communications to each t%pe or determine #hich t%pes are the most

profita!le' "Turn to page E2 to learn ho# to set up customer and 2o! t%pes and different #a%s to use them'$ <nce %ou=ve set up customer t%pes? %ou can categoriKe a customer !% choosing from this drop*do#n list? #hich displa%s the entries from %our 4ustomer T%pe Pist? such as government? health insurance? or private pa%? if %ou run a healthcare compan%' V Re&@ 4hoosing a name in this field links a customer to a sales representative? #hich is helpful if %ou #ant to track sales reps= results' But reps don=t have to !e sales representatives: <ne of the !est #a%s to provide good customer service is to assign a customer service rep to each customer' Jhen %ou choose _:dd Be#` here to create a ne# >ep entr% "page 140$? %ou can select e0isting names from the .mplo%ee Pist? Lendor Pist? and <ther Bames Pist? or even add a ne# name to one of those lists to use as a rep' V !usto' Fiel s@ QuickBooks offers 1 custom fields? #hich %ou can use to store important info that QuickBooks doesn=t include fields for out of the !o0' Because custom fields don=t use drop*do#n lists? %ou have to t%pe %our entries and take care to enter values consistentl%' The !o0 !elo# has more a!out custom fields'
)EM #> THE R4%)H

4;8T<M.>8 IB Q;I46B<<68

CREATIN

Qefining 4ustom 5ields for Pists

QuickBooks= customer? vendor? emplo%ee? and item records include lots of fields %ou can fill in? !ut those fields ma% not cover all the information %ou need' 5or e0ample? %ou might #ant to note #hich !ranch office supports a customer' <r for emplo%ees? %ou could track #hether the% make charita!le contri!utions that %our compan% matches' QuickBooks= ans#er to this issue is custom fields' :fter %ou create a custom field and appl% it to a list? QuickBooks adds the custom field=s la!el and a te0t !o0 to the :dditional Info ta! "5igure 4*4? !ackground$' Nou have to t%pe %our entries in custom field !o0es each timeW there=s no drop*do#n list or a #a% to compare it #ith te0t %ou entered in other records' 8o it=s up to %ou to make sure that %our data entr% is correct and consistent' To set up a custom field? follo# these steps: 1' In the appropriate Be# or .dit #indo# "Be# 4ustomer or .dit Lendor? for e0ample$? click the :dditional Info ta!' 2' 4lick the Qefine 5ields !utton' The +8et up 4ustom 5ields for Bames/ dialog !o0 "5igure 4*4? foreground$ opens' &' In one of the 1 Pa!el cells? t%pe a name for the field' 4' If %ou=re associating a custom field #ith a customer? ven* dor? or emplo%ee record? click the cell for the appropriate list "4ust? Lend? or .mpl$ and QuickBooks puts a checkmark there' 5or e0ample? the >egion custom field could appl% to !oth the 4ustomer:Oo! Pist and the Lendors Pist? so %ou=d #ant checkmarks in !oth the 4ust and Lend columns' Nou can associate up to seven custom fields #ith the 4ustomers list? Lendors list? or .mplo%ees list' The Items list can have up to five custom fields associated #ith it' ' 4lick <6? and QuickBooks adds %our custom field to the :dditional Info ta!'

4;8T<M.>8 IB Q;I46B<<68

F i )%RE 494

The +8et up 4ustom 5ields for Bames/ dialog !o0 "#hich opens #hen %ou click Qefine 5ields in a Be# or .dit #indo# for customers? vendors? or emplo%ees$ lets %ou create up to 1 custom fields' To associate a custom field #ith a customer? vendor? or emplo%ee? click the corresponding cell in the field=s ro# in the ta!le' Nou can associate a custom field #ith one or more t%pes of namesW for e0ample? #ith !oth customers and emplo%ees'

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The Be# 4ustomer #indo# also includes a Oo! Info ta!? #hich "not surprisingl%$ has fields for 2o!* related information' If %ou don=t track 2o!s? %ou could use this ta!=s Oo! 8tatus field to store the overall status of %our #ork for the customer? although a contact*management or pro2ect*management program is pro!a!l% more useful' :nd if a customer hires %ou to do more than one 2o!? skip the Oo! Info ta!? since %ou=ll create separate 2o!s to track the info? as descri!ed on page D '

ing More !usto'er !ontacts

Jhen %ou create a customer? %ou can specif% information a!out one contact "t%pi* call% the primar% contact$ on the :ddress Info ta! of the Be# 4ustomer #indo# "page IE$' :fter %ou finish creating the customer=s record? %ou can then add more contacts to it' 5or e0ample? %ou might add contacts for the person #ho handles da%*to*da% !illing )uestions? the emplo%ee #ho resolves shipping issues? and the o#ner in case %ou need to escalate a pro!lem' Nou can also edit or delete contacts as the people %ou deal #ith change offices or transfer to ne# 2o!s' Jhen %ou select a customer in the 4ustomer 4enter=s 4ustomers - Oo!s list? %ou see contact info for that customer on the right side of the #indo#' To add more contacts to the customer=s record? click the 4ontacts ta! in the #indo#=s lo#er* right pane "5igure 4* $' To add a ne# contact? click Manage 4ontacts at the !ottom of the pane? and then choose :dd Be# to open the 4ontacts #indo#' Then fill in the !o0es? such as Oo! Title? 5irst Bame? Past Bame? and so on' :fter %ou finish filling in the !o0es? click +8ave and Be#/ to add another contact or +8ave and 4lose/ to close the #indo#'

CREATING BOB
F i )%RE 495

IN

To add another contact? click Manage 4ontactsM:dd Be#? as sho#n here' :n%time %ou #ant to see information a!out one of the additional contacts %ou=ve created? select the contact in the 4ontacts ta! sho#n here? and then click Manage 4ontactsM.dit 8elected 4ontact' To delete the selected contact instead? click Manage 4ontactsMQelete 8elected 4ontact'

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The fields in the 4ontacts dialog !o0 are a su!set of those on the :ddress Info ta! in the Be# 4ustomer #indo#' The% include Oo! Title and Bame fields? as #ell as five other fields that are initiall% set to Jork ,hone? Jork 5a0? Mo!ile? Main .mail? and :dditional .mail' Ao#ever? if %ou contact the person via 8k%pe or PinkedIn? click the field la!el and then choose the appropriate t%pe of contact info from the drop*do#n list to s#itch the customer field associated #ith the !o0'

4reating Oo!s in QuickBooks

,ro2ect*!ased #ork means that %our current effort for a customer has a !eginning and an end "even if it sometimes feels like the pro2ect #ill last forever$' Jhether %ou !uild custom computer s%stems or custom homes? %ou can use QuickBooks= 2o!*tracking features to anal%Ke financial performance !% pro2ect' 8uppose %ou #ant to kno# #hether %ou=re making more mone% on the mansion %ou=re !uilding or on the !ungalo# remodel? and the percentage of profit %ou made on each pro2ect' :s long as %ou create 2o!s for each pro2ect %ou #ant to track? QuickBooks can calculate these financial measures'
>4TE

If %ou sell products and don=t give a hoot a!out 2o! tracking? %ou can simpl% invoice customers for the products %ou sell #ithout ever creating a 2o! in QuickBooks'

O<B8 IB Q;I46B<<68

CREATIN

In QuickBooks? 2o!s cling to customers like !a!% possums to their mothers' : Quick* Books 2o! al#a%s !elongs to a customer' In fact? if %ou tr% to create a 2o! !efore %ou create a customer? %ou=ll see a message !o0 telling %ou to create a customer first' Both the Be# 4ustomer and .dit 4ustomer #indo#s include ta!s for customer info and 2o! info' 8o #hen %ou create a customer? in effect? %ou create one 2o! automati* call%? !ut %ou can add as man% as %ou need' This section e0plains ho#'

!reating a >e< -o.

Because 2o!s !elong to customers? %ou have to create a customer "page II$ !efore %ou can create an% of that customer=s 2o!s' <nce the customer e0ists? follo# these steps to add a 2o! to the customer=s record: 1' #n the !usto'er !enterBs !usto'ers A -o.s ta., right9click the custo'er you <ant to create a Io. for, an then choose * -o. fro' the shortcut 'enu@ Nou can also select the customer in the 4ustomers - Oo!s ta!? and then? in the 4ustomer 4enter tool!ar? choose Be# 4ustomer - Oo!M:dd Oo!' .ither #a%? the Be# Oo! #indo# opens' 2' #n the -o. >a'e .o", ty&e a na'e for the Io.@ This name #ill appear on invoices and other customer documents' Nou can t%pe up to 41 characters in this !o0' The !est names are short !ut easil% recogniKa!le !% !oth %ou and the customer' QuickBooks fills in most of the remaining 2o! fields #ith the information %ou entered for the customer associated #ith this 2o!' The onl% time %ou have to edit the fields on the :ddress Info? ,a%ment 8ettings? and :dditional Info ta!s is #hen the information on these ta!s is different for this 2o!' 5or e0ample? if materials for the 2o! go to a different shipping address than the customer=s? t%pe the address in the fields on the :ddress Info ta!' &' #f you <ant to a info a.out the Io. ty&e, ates, or status, click the -o. #nfo ta. an enter values in the a&&ro&riate fiel s@ If %ou add 2o! t%pes "page E2$? %ou can anal%Ke 2o!s #ith similar characteristics? no matter #hich customer hired %ou to do the #ork' 5illing in the Oo! 8tatus field lets %ou see #hat=s going on !% scanning the 4ustomer 4enter? as sho#n in 5igure 4*I' If %ou #ant to see #hether %ou=re going to finish the #ork on schedule? %ou can document %our estimated and actual dates for the 2o! in the Qate fields "the !o0 on page DD has more a!out these fields$'
>4TE

To change the values %ou can choose in the Oo! 8tatus field? modif% the status te0t in QuickBooks= preferences "see page I E$' 4' *fter youBve fille in the Io. fiel s, click 4: to save the Io. an close the >e< -o. <in o<@

CREATING BOB
F i )%RE 490

IN

Jhen %ou select a 2o! in the 4ustomer 4enter "2o!s are in* dented !elo# their customers$? the Oo! Information section of the #indo# displa%s Oo! 8tatus? 8tart Qate? ,ro2ected .nd? and .nd Qate "if %ou=ve added values to those fields$' If %ou #ant to edit info %ou=ve entered for a 2o!? dou!le*click the 2o!=s name in the 4ustom* ers - Oo!s ta! to open the .dit Oo! dialog !o0'

%6 T4 $6EE1

8pecif%ing Oo! Information

The fields on the Be# Oo! "and .dit Oo!$ #indo#=s Oo! Info ta! are optionalU%ou can invoice a customer even if ever% one is !lank' Ao#ever? !oth the Oo! 8tatus and Oo! T%pe fields can help %ou anal%Ke %our !usiness performance? past and future' Nou don=t even have to use the terms that QuickBooks provides in the Oo! 8tatus drop*do#n listW %ou can customiKe the list !% ad2usting the Oo!s and .stimates preferences descri!ed on page I E' Aere=s a guide to the Oo! Info ta!=s fields and ho# %ou can put them to use: V -o. 1escri&tion@ Aere=s #here %ou can t%pe a detailed description to remind %ou a!out the #ork in case the 2o!=s name doesn=t ring an% !ells' V -o. Ty&e@ If %ou categoriKe %our 2o!s? choose the 2o! t%pe "page 14&$ from this drop*do#n menu' V -o. $tatus@ This field can indicate trends in %our !usiness' If several 2o!s are set to ,ending status? for e0ample? a resource crunch might !e in %our future' 6roIecte En @ If %ou=ve estimated #hen %ou=ll complete the 2o!? select that date here'

V $tart 1ate@ 8et this field to the date %ou started the 2o!' V

V En 1ate@ Jhen %ou complete the 2o!? set this field to the date %ou actuall% finished up' B% comparing the actual end date #ith %our pro2ection? %ou can improve future estimates or change ho# %ou #ork in order to finish 2o!s on time'

L.BQ<>8

ETTING

8etting ;p Lendors
The methods for creating vendor records are similar to those for creating customers: V QuickBooks $etu&@ Nou can use the QuickBooks 8etup dialog !o0 to )uickl% import vendor information from %our email program or !% cop%ing and pasting data from .0cel? as descri!ed on page 1E' V 4ne at a ti'e@ The Be# Lendor #indo# lets %ou create one vendor at a time? although %ou can create several records in a ro# #ithout closing the #indo#' The section +4reating a Lendor/ on page DE descri!es ho# to create vendors #ith this #indo# and e0plains #hat each field represents' V !o&ying ata@ Nou can also create multiple vendor records' Jith the :dd(.dit Multiple Pist .ntries feature "page 11E in 4hapter I$? %ou can paste data from .0cel or cop% values from vendor to vendor'
T#6

Nou can create a vendor record #hen %ou create that vendor=s first !ill "page 1DI$' 8impl% choose _:dd Be#` in the .nter Bills #indo#=s Lendor drop*do#n list' V #'&orting ata@ This method is another fast #a% to create oodles of vendor records' :fter %ou create a map !et#een QuickBooks= fields and fields in an* other program? %ou can transfer all %our vendor info? as descri!ed on page ICD' The Lendor 4enter makes creating? editing? and revie#ing vendors in QuickBooks a !reeKe' This #indo# lists the details of %our vendors and their transactions in one eas%*to*use dash!oard' To open the Lendor 4enter #indo#? choose LendorsM Lendor 4enter or? in the Lendors panel of the QuickBooks Aome page? click Lendors'

!reating a /en or
Nou create a ne# vendor from the Lendor 4enter #indo# !% pressing 4trlTB or? in the Lendor 4enter menu !ar? !% clicking Be# LendorMBe# Lendor' .ither #a%? the Be# Lendor #indo# opens' Man% of the fields in this #indo# should !e familiar from creating customers in QuickBooks' 5or e0ample? the Lendor Bame field corresponds to the 4ustomer Bame field? #hich %ou might remem!er is actuall% more of a code than a name' ;se the same sort of naming convention for vendors that %ou use for customers "see the !o0 on page II$' :nd? as #ith customer records? %ou=re !etter off leaving the <pening Balance field !lank and !uilding %our current vendor !alance !% entering the invoices or !ills the% send' The follo#ing sections e0plain ho# to fill out the rest of the fields in a vendor record'

E>TER#>) *11RE$$ #>F4RM*T#4> If %ou print checks and envelopes to pa% %our !ills? %ou=ll need address and contact information for %our vendors' The :ddress Info ta! in the Be# Lendor #indo# has fields for the vendor=s address and contact info? #hich are almost identical to cus* tomer address and contact fields? so see page IE if %ou need help filling them in' 6*8ME>T $ETT#>)$ The fields related to pa%ments reside on the ,a%ment 8ettings ta!' Aere are the fields and ho# %ou fill them in: V *ccount >o@ Jhen %ou create customers? %ou can assign account num!ers to themW #hen it=s %our turn to !e a customer? %our vendors return the favor and assign an account num!er to %our compan%' If %ou fill in this !o0 #ith the account num!er that the vendor gave %ou? QuickBooks prints it in the memo field of checks %ou print' .ven if %ou don=t print checks? keeping %our account num!er in QuickBooks is hand% if a )uestion arises a!out one of %our pa%ments' V 6ay'ent Ter's@ 4hoose the pa%ment terms that the vendor e0tended to %our compan%' The entries in this drop*do#n list come from the Terms Pist "page 14&$? so the%=re the same as for customers' 6rint >a'e 4n !heck *s@ QuickBooks automaticall% fills in this !o0 #ith #hat* ever %ou enter in the vendor=s 4ompan% Bame field on the :ddress Info ta!' Jhen %ou print checks? QuickBooks fills in the pa%ee field #ith the contents of this !o0? so to print a different name? simpl% edit #hat=s in this !o0' 5or e0ample? sa% %ou hire su!contractors and fill in the 4ompan% Bame field #ith last names follo#ed !% first names' Nou can then fill in this !o0 #ith first name follo#ed !% last name so the pa%ee on a check appears the #a% people=s names are usuall% #ritten' !re it 2i'it@ If the vendor has set a credit limit for %our compan% "like Y&0?000 from a !uilding suppl% store$? t%pe that value in this !o0' That #a%? QuickBooks #arns %ou #hen %ou create a purchase order that pushes %our credit !alance a!ove this limit'

8.TTIB@ ;, L.BQ<>8

V Billing Rate 2evel@ If %ou use the 4ontractor? ,rofessional 8ervices? or :ccoun* tant edition of QuickBooks? this is another list that lets %ou set up custom !illing rates for emplo%ees and vendors' Billing rates let %ou price the services %ou sell the same #a% a ,rice Pevel helps %ou ad2ust the prices of products %ou sell' 8a% %ou have three carpenters: a ne#!ie? an old*timer? and a finish carpenter' Nou can set up a Billing >ate Pevel for each one !ased on e0perience' Then? #hen %ou create an invoice for %our carpenters= !illa!le time? QuickBooks automati* call% applies the correct rate to each carpenter=s hours'

8.TTIB@ ;, L.BQ<>8

$*2E$ T*F $ETT#>)$ QuickBooks keeps the t#o sales ta0Xrelated fields on the Ta0 8ettings ta!' Aere=s #hat the% do: V /en or #1@ Nou have to put the vendor=s .mplo%er Identification Bum!er ".IB$ or 8ocial 8ecurit% num!er in this field onl% if %ou plan to create a 10CC for this vendor'

V /en or eligi.le for 10++@ Turn on this check!o0 if %ou=re going to create a 10CC for this vendor "page 4DI$'
>4TE

Jhen %ou hire su!contractors to do #ork for %ou? %ou have them fill out a J*C form? #hich tells %ou the su!contractor=s Ta0pa%er Identification Bum!er' Then? at the end of the %ear? %ou fill out a 10CC ta0 form that indicates ho# much %ou paid them? #hich the% use to prepare their ta0 returns' 8ee page 4DI to learn ho# QuickBooks can help #ith 10CCs' F#22#>) #> EF6E>$E *!!4%>T$ *%T4M*T#!*228 Jhen %ou #rite checks? record credit card charges? or enter !ills for a vendor? %ou have to indicate the e0pense account to #hich %ou #ant to assign the pa%ment' The :ccount 8ettings ta! of the Be# Lendor "and .dit Lendor$ #indo# lets %ou tell QuickBooks #hich accounts %ou t%picall% use' Ao#ever? the easiest approach to filling in e0pense accounts is to tell QuickBooks to automaticall% recall %our previous transactions' That #a%? #hen %ou record a !ill? check? or credit card charge for a vendor? the program creates a ne# !ill using the total amount and the accounts %ou chose on the previous transaction' ,age I 4 e0plains ho# to set the +:utomaticall% recall last transaction for this name/ preference' *11#T#4>*2 #>F4 Jith all the Be# Lendor #indo#=s ta!s? the :dditional Info ta! is rather sparse? #hich is pro!a!l% #h% it=s the last ta! in the list' Aere are its fields and #hat %ou can do #ith them: V /en or Ty&e@ If %ou #ant to classif% vendors or generate reports !ased on their t%pes? choose an entr% in this drop*do#n list or choose _:dd Be#` to create a ne# t%pe in the Lendor T%pe Pist "page 142$' 5or e0ample? if %ou assign a Ta0 t%pe to all the ta0 agencies %ou remit ta0es to? %ou can easil% prepare a report of %our ta0 lia!ilities and pa%ments'

V !usto' Fiel s@ If %ou #ant to track vendor information that isn=t handled !% the fields that QuickBooks provides? %ou can add up to seven custom fields "see the !o0 on page D&$' 8a% %our su!contractors are supposed to have current certificates for #orkers= comp insurance? and %ou could !e in !ig trou!le if %ou hire one #hose certificate has e0pired' If %ou create a custom field to hold the e0piration date for each su!contractor=s certificate? %ou can generate a report of these dates'

Jorking #ith 4ustomers? Oo!s? and Lendors

:fter %ou create customer? 2o!? and vendor records? %ou might have to come !ack to add more data or change #hat=s alread% there' 5or e0ample? %ou can add contact info as %ou gather it over time' <r %ou ma% decide to categoriKe customers? 2o!s? and vendors? #hich is hand% for slicing and dicing %our financial performance to anal%Ke income? e0penses? profita!ilit%? and so on' Because customers? 2o!s? and vendors come and go? eventuall% %our 4ustomers Oo!s Pist and Lendors Pist #ill !ecome cluttered #ith people and organiKations %ou no longer do !usiness #ith' Aiding these o!solete names keeps %our lists focused' <f course? if %ou create records !% mistake? %ou can delete them' Nou can also merge records in QuickBooks to? for e0ample? com!ine the records for t#o companies that merged in real life' This section e0plains ho# to accomplish all these modifications'

L.BQ<>8

Mo ifying !usto'er, -o., an /en or #nfor'ation

Nou can edit customer? 2o!? and vendor records at an% time after %ou create them' 5or e0ample? %ou might change address and contact info? decrease a credit limit? or lengthen pa%ment terms' QuickBooks gives %ou a fe# #a%s to open the edit #indo#s for these records ".dit 4ustomer? .dit Oo!? and .dit Lendor$' Aere are %our options: V E it a custo'er or Io.@ 5irst? open the 4ustomer 4enter "page &E$' Then? on the 4ustomers - Oo!s ta!? dou!le*click the customer or 2o! %ou #ant to t#eak' :lternativel%? right*click the customer or 2o! and then choose .dit 4ustomer:Oo! from the shortcut menu' Nou can also select the customer or 2o! %ou #ant to edit and then press 4trlT. or? on the right side of the 4ustomer 4enter? click the .dit !utton "its icon looks like a pencil$' V E it a ven or@ In the Lendor 4enter "choose LendorsMLendor 4enter$? on the Lendors ta!? dou!le*click the vendor %ou #ant to modif%' Nou can also right* click the vendor and then choose .dit Lendor from the shortcut menu' :nother method is to select the vendor in the list and then press 4trlT. or? on the right side of the Lendor 4enter? click the .dit !utton "its icon looks like a pencil$' If %ou #ant to modif% multiple customer? 2o!? or vendor records at once? see page 11E in 4hapter I'

>4TE

Jhen %ou edit these records? %ou can make changes to all the fields e0cept 4urrent Balance' QuickBooks calculates that value from the opening !alance "if %ou provide one$ and an% unpaid invoices for that customer or 2o! "or unpaid !ills for a vendor$' <nce a record e0ists? %ou modif% the current !alance !% creating transactions like invoices "page 21D$? credit memos "page 2IE$? !ills "page 1DI$? 2ournal entries "page 4&I$? or pa%ment discounts "page &&4$'

WORKING WITH CU TOMER +

$(1 .*nt .%*n,e t%e .1&&en.< *ssi,ne) t( * .1st(3e&+ D(;+ (& ven)(& i? <(1ve &e- .(&)e) *n< t&*ns*.ti(ns ?(& t%e3' ( i? t%e

and starts using euros? %ou=ll need to close its current !alance !% receiving pa%* ments for outstanding customer or 2o! invoices? or !% pa%ing a vendor=s !ills' Then? %ou can create a ne# customer? 2o!? or vendor record in QuickBooks and assign the ne# currenc% to it' :fter the ne# record is read% to go? %ou can make the old record inactive "page EI$'
;*R>#>)

;nless %ou=ve revamped %our naming standard "page II$? don=t edit the value in a record=s name field "4ustomer Bame? Oo! Bame? or Lendor Bame$' Jh%G Because doing so can mess up things like customiKed reports %ou=ve created that are filtered !% a specific nameW such reports aren=t smart enough to automaticall% use the ne# name' 8o if %ou do modif% a 4ustomer Bame? Oo! Bame? or Lendor Bame field? make sure to modif% an% customiKations to use the ne# name'

!ategori=ing !usto'ers, -o.s, an /en ors

If %ou #ant to report and anal%Ke %our financial performance to see #here %our !usi* ness comes from and #hich t%pe is most profita!le? categoriKing %our QuickBooks customers? 2o!s? and vendors is the #a% to go' 5or e0ample? customer and 2o! t%pes can help %ou produce a report of kitchen remodel 2o!s that %ou=re #orking on for residential customers' Jith that report? %ou can order catered dinners to treat those clients to customer service the%=ll !rag a!out to their friends' If %ou run a construction compan%? kno#ing that %our commercial customers cause fe#er headaches and that doing #ork for them is more profita!le than residential 2o!s is a strong motivator to focus future marketing efforts on commercial #ork' 8imilarl%? %ou might categoriKe vendors to track #hat %ou spend #ith companies versus individual contractors or to classif% vendors !% geographic location' The !o0 on page E4 e0plains ho# %ou can anal%Ke %our !usiness in other #a%s' Nou can add and assign customer? 2o!? and vendor t%pes an%time' If %ou don=t have time to add t%pes no#? come !ack to this section #hen %ou=re read% to learn ho#' %>1ER$T*>1#>) !%$T4MER, -4B, *>1 /E>14R T86E$ Business o#ners often like to look at the performance of different segments of their !usinesses' 8a% %our !uilding*suppl% compan% has e0panded over the %ears to include sales to homeo#ners? and %ou #ant to kno# ho# much %ou sell to home* o#ners versus professional contractors' In that case? %ou can make this comparison !% using customer t%pes to designate each customer as a homeo#ner or a contrac* tor and then total sales !% 4ustomer T%pe? as sho#n in 5igure 4*D' Oo! t%pes and vendor t%pes #ork in a similar #a%' 5or e0ample? 2o! t%pes could help %ou evaluate the profita!ilit% of ne# construction? remodeling? and maintenance #ork' :s %ou=ll learn on page D2? categoriKing a customer? 2o!? or vendor is as eas% as choosing from the 4ustomer T%pe? Oo! T%pe? or Lendor T%pe lists'

WORKING WITH
L.BQ<>8

F i )%RE 493

The 8ales !% 4ustomer Qetail report initiall% totals income !% customer' To su!total income !% customer t%pe "in this e0ample? corporate? government? professional? and so on$? click 4ustomiKe >eport in the report #indo#=s !utton !ar' <n the Qispla% ta! of the dialog !o0 that appears? choose +4ustomer t%pe/ in the +Total !%/ drop*do#n list? and then click <6'

These t%pes are %ours to mold into #hatever categories help %ou anal%Ke %our !usi* ness' : healthcare provider might classif% customers !% their insurance? !ecause reim!ursement levels depend on #hether a patient has Medicare? uses ma2or medical insurance? or pa%s privatel%' : clothing maker might classif% customers as custom? retail? or #holesale? !ecause the markup percentages are different for each' :nd a training compan% could categoriKe customers !% ho# the% learned a!out the com* pan%=s services' This fle0i!ilit% applies to 2o! and vendor t%pes? too'
>4TE

:s %ou=ll see throughout this !ook? QuickBooks= lists make it eas% to fill in information in most QuickBooks dialog !o0es !% choosing from a list instead of t%ping'

WORKING WITH CU TOMER +

)EM #> THE R4%)H

4ategoriKing #ith 4lasses

The 4lass Tracking feature e0plained on page 1&4 is a po#erful and often misunderstood #a% to categoriKe a !usiness' 4lasses are po#erful !ecause of their a!ilit% to cross income? e0pense? account? customer? 2o!? and vendor !oundaries' 8a% %ou #ant to track ho# much each sales region actuall% sells to figure out #ho gets to host %our annual sales shindig' Nour income accounts sho# sales !% products and services? even if each region sells all those items' 4ustomer t%pes #on=t help if some large customers !u% products from several regions' The same goes if a 2o! re)uires a smorgas!ord of #hat %ou sell' To solve this sales*!%*region dilemma? %ou can create a class for each region' Jhen %ou turn on 4lass Tracking? ever% transaction includes a 4lass field' ;nlike the 4ustomer T%pe? Oo! T%pe? and Lendor T%pe fieldsU#hich %ou assign #hen %ou create a customer? 2o!? or vendorUa transaction=s 4lass field starts out !lank' 5or each invoice? sales receipt? !ill? and so on? simpl% choose the class for the region that made the sale or incurred the e0pense' That #a%? %ou can produce a report sorted !% class that sho#s each region=s performance' :s %ou=ll learn on page 1& ? classes can track information that spans multiple customers? 2o!s? and vendors? such as !usiness unit? compan% division? and office location' But don=t e0pect miraclesUclasses #ork !est #hen %ou stick to using them to track onl% one thing' If %ou #ant to appl% classes for different purposes? such as !oth !usiness units and locations? %ou can create su!classes to further categoriKe %our data' 5or e0ample? %ou could create top*level classes for %our locations? and then create su!classes for the !usiness units in each location'

If %ou create a compan% file !% using an industr%*specific edition of QuickBooks or %ou select an industr% #hen creating %our compan% file "page 11$? QuickBooks fills in the 4ustomer T%pe? Oo! T%pe? and Lendor T%pe lists #ith a fe# t%pes that are t%pical for %our industr%' If %our !usiness sense is eccentric? %ou can delete Quick* Books= suggestions and replace them #ith %our o#n entries' 5or e0ample? if %ou=re a landscaper? %ou might include customer t%pes such as @reen Thum!? Means Jell? or Pethal? so %ou can decide #hether orchids? cacti? or :stroturf are most appropriate'
T#6

: common mistake is creating customer t%pes that don=t relate to customer characteristics' "The same holds true for 2o! t%pes and vendor t%pes'$ 5or e0ample? if %ou provide several kinds of servicesUlike financial forecasting? investment advice? and reading fortunesU%our customers might hire %ou to perform an% or all of those services' 8o if %ou classif% %our customers !% the services %ou offer? %ou=ll #onder #hich customer t%pe to choose #hen someone hires %ou for t#o different services' Instead? go #ith customer t%pes that descri!e the customer in some #a%? like .conomics? Investments? and @am!ler' Aere are some suggestions for using customer? 2o!? and vendor t%pes and other QuickBooks features to anal%Ke %our !usiness in different #a%s: V !usto'er .usiness ty&e@ ;se customer t%pes to classif% %our customers !% their !usiness sector? such as 4orporate? @overnment? and 8mall Business' V >on&rofit Gcusto'ers@H 5or nonprofit organiKations? customer t%pes such as Mem!er? Individual? 4orporation? 5oundation? and @overnment :genc% can help %ou target fundraising efforts'

-o. ty&e@ Oo!s are optional in QuickBooks? so 2o! t%pes matter onl% if %ou track %our #ork !% the 2o!' If %our sole source of income is selling organic chicken*fat ripple ice cream? 2o!s and 2o! t%pes don=t matterU%our relationship #ith %our customers is one long run of selling and delivering products' But for pro2ect* !ased !usinesses? 2o! t%pes add another level of filtering to the reports %ou produce' If %ou=re a #riter? then %ou can use 2o! t%pes to track the kinds of documents %ou produce "Manual? Jhite ,aper? and Marketing ,ropaganda? for instance$ and filter the Oo! ,rofita!ilit% >eport !% 2o! t%pe to see #hich forms of #riting are the most lucrative' ",age I02 descri!es ho# to filter reports'$

O<B8? :BQ L.BQ<>8

V /en or ty&e@ ;se vendor t%pes to categoriKe vendors in different #a%s? such as !% industr%? location? or t%pe of compan%' V 2ocation or region@ 4ustomer t%pes or classes can help track !usiness per* formance if %our compan% spans multiple regions? offices? or !usiness units' V $ervices@ To track ho# much of %our !usiness comes from each t%pe of service %ou offer? set up separate income accounts or su!accounts in %our chart of ac* counts? as outlined on page 4I' V 6ro ucts@ To track product sales? create one or more income accounts or su!* accounts in %our chart of accounts'
T#6

4reate income accounts for !road categories of income? such as services and products' Qon=t create separate accounts for each service or product %ou sellW %ou can use items to track sales for each service and product instead? as descri!ed in 4hapter ' V E"&enses@ To track e0penses? create one or more e0pense accounts or su!* accounts in %our chart of accounts' V Marketing@ To identif% the income %ou earned !ased on ho# customers learned a!out %our services? create classes such as >eferral? Je!? Be#spaper? and Blimp? or enter this info in a custom field "page D&$' That #a%? %ou can create a report that sho#s the revenue %ou=ve earned from different marketing effortsUand figure out #hether each one is #orth the mone%'

!RE*T#>) * /E>14R, !%$T4MER, 4R -4B T86E Nou can create these t%pes #hen %ou set up %our QuickBooks compan% file or at an% time after setup' 8ee page 142 in 4hapter D to learn ho# to create customer? 2o!? and vendor t%pes and su!t%pes' Aere=s ho# to see the different t%pe lists: V !usto'er ty&es@ 4hoose PistsM4ustomer - Lendor ,rofile PistsM4ustomer T%pe Pist' V -o. ty&es@ 4hoose PistsM4ustomer - Lendor ,rofile PistsMOo! T%pe Pist' V /en or ty&es@ 4hoose PistsM4ustomer - Lendor ,rofile PistsMLendor T%pe Pist'

WORKING WITH O<B8? :BQ

L.BQ<>8

Hi ing Recor s
Aiding customers? 2o!s? and vendors isn=t a!out !arricading them in a conference room #hen the competition sho#s up to talk to %ou' Because QuickBooks lets %ou delete these records onl% in ver% limited circumstances? hiding them helps keep %our lists managea!le and %our financial histor% intact' :lthough %our #ork #ith a customer? 2o!? or vendor might !e over? %ou still have to keep records a!out %our past relationship' But old records can clutter up the name lists that QuickBooks displa%s? making it difficult to select the people and companies %ou still #ork #ith' The solution is to hide old records? #hich also removes those names from all the lists that appear in transaction #indo#s so %ou can=t select them !% mistake' Aiding old records is a !etter solution than deleting them? !ecause QuickBooks retains the historical transactions for those customers? 2o!s? or vendors so %ou can reactivate them if %ou rene# the relationship' To hide a customer or 2o!? in the 4ustomer 4enter=s 4ustomers - Oo!s ta!? right* click the customer or 2o! and then? from the shortcut menu? choose Make 4ustomer:Oo! Inactive' The customer and an% associated 2o!s disappear from the list' 5igure 4*E sho#s %ou ho# to unhide "reactivate$ customers' To hide a vendor? in the Lendor 4enter=s Lendors ta!? right*click the vendor and then? from the shortcut menu? choose Make Lendor Inactive'

F i )%RE 497

To make hidden customers visi!le again and reactivate their records? set the drop*do#n list at the top of the 4ustomers - Oo!s ta! to :ll 4ustomers? as sho#n here' QuickBooks displa%s an R to the left of ever% inactive customer in the list' 8impl% click that R to restore the customer to active dut%'

1eleting Recor s
Nou can delete customers? 2o!s? or vendors onl% if there=s no activit% for them in %our QuickBooks file' If %ou tr% to delete a record that has even one transaction associ* ated #ith it? QuickBooks tells %ou that %ou can=t delete that record' If %ou create a customer? 2o!? or vendor !% mistake? %ou can remove it? as long as %ou first remove an% associated transactionsU#hich are likel% to !e mistakes as #ell' But QuickBooks doesn=t tell %ou #hich transactions are preventing %ou from deleting the record' To find and delete transactions that prevent %ou from deleting a record? follo# these steps: 1' #n the !usto'er !enter, vie< all the transactions for a custo'er or Io. .y selecting that custo'er or Io. in the !usto'ers A -o.s ta., an then, in the Transactions &ane, setting the $ho< .o" to *ll Transactions an the 1ate .o" to *ll@ Nou can also vie# transactions !% running the +Transaction Pist !% 4ustomer/ report ">eportsM4ustomers - >eceiva!lesMTransaction Pist !% 4ustomer$' 5or a vendor? select the vendor in the Lendor 4enter=s Lendors ta!? and then? in the Transactions pane? set the 8ho# !o0 to :ll Transactions and the Qate !o0 to :ll? as sho#n in 5igure 4*C'

O<B8? :BQ L.BQ<>8

F i )%RE 49+

Jhen %ou select a vendor in the Lendor 4enter? the Transaction pane in the lo#er right sho#s that vendor=s transactions' To see them all? in the 8ho# drop*do#n list? choose :ll Transactions? and in the Qate drop*do#n list? choose :ll'

2' #n the !usto'er or /en or !enter Kor the a&&ro&riate transaction list re&ortL, o&en the transaction you <ant to elete .y ou.le9clicking it@ The 4reate Invoices #indo# "or the corresponding transaction #indo#$ opens to the transaction %ou dou!le*clicked'

O<B8? :BQ L.BQ<>8

&' Right9click the transaction <in o< an choose the 1elete entry K1elete #nvoice, 1elete !heck, an so onL fro' the shortcut 'enu Kor choose E itM1elete #nvoice, E itM1elete !heck, or the corres&on ing elete co''an L@ In the message !o0 that appears? click <6 to confirm that %ou #ant to delete the transaction' 4' Re&eat ste&s 2 an ven or@ ( for every transaction for that custo'er, Io., or

' Back on the !usto'ers A -o.s or /en ors ta., select the custo'er, Io., or ven or you <ant to elete, an then &ress !trlO1 Kor choose E itM1elete !usto'er:-o. or E itM1elete /en or@L If the customer? 2o!? or vendor has no transactions? QuickBooks asks %ou to confirm that %ou #ant to delete the recordW click <6' If %ou see a message stat* ing that %ou can=t delete it? go !ack to steps 2 and & to delete an% remaining transactions'

Merging Recor s
8uppose %ou remodeled !uildings for t#o companies run !% !rothers: More%=s 4it% Qiner and Pes=s .0ercise 8tudio' More% and Pes conclude that their !usinesses have a lot of s%nerg%Upeople are either eating or tr%ing to lose #eight? and usuall% do* ing !oth' To smooth out their cash flo#? the% decide to merge their companies into More or Pess Bod% Building and :ll Nou 4an .at Buffet' Nour challenge: to create one customer in QuickBooks from the t#o !usinesses? #hile retaining the 2o!s? invoices? and other transactions that %ou created #hen the companies #ere separate' The solution: QuickBooks= merge feature? #hich #orks in the same #a% #hether %ou=re merging customers? 2o!s? or vendors'
T#6

Aere=s another instance #hen merging can come in hand%: If %ou don=t use a standard naming convention "page II offers several eas% naming conventions$? %ou could end up #ith multiple customer records representing one real*life customer? such as Pes=s .0ercise 8tudio and Pes.0' Nou can merge these doppelgangers into one customer 2ust as %ou can merge t#o trul% separate companies into one' Jhen %ou merge records in QuickBooks "customers? for e0ample$? one customer retains the entire transaction histor% for the t#o original customers' In other #ords? %ou don=t so much merge t#o customers as turn one customer=s records into those of another' If %ou #ant to merge t#o customers= records into one? the secret is to rename one customer to the same name as another' Pike#ise? if %ou #ant to merge t#o 2o!s= or vendors= records into one? %ou rename one vendor to the same name as another'
>4TE

There=s a catch to renaming customers: The customer %ou rename can=t have an% 2o!s associated #ith it' 8o if there are 2o!s associated #ith the customer %ou #ant to rename? %ou have to move all those 2o!s to the customer %ou intend to keep !efore %ou start the merge' Nour !est !et: 8u!sume the customer #ith fe#er 2o!s so %ou don=t have to move ver% man%' "If %ou don=t use 2o!s? then su!sume #hichever customer %ou #ant'$

To merge customer? 2o!? or vendor records #ith a minimum of frustrated out!ursts? follo# these steps: 1' #f you <ork in 'ulti9user 'o e, s<itch to single9user 'o e for the uration of the 'erging o&eration@ 8ee page 4CD to learn ho# to s#itch to single*user mode and !ack again after the merge is complete' 2' 4&en the !usto'er !enter or /en or !enter@ To open the 4ustomer 4enter? in the 4ustomers panel of the Aome page? click 4ustomers' To open the Lendor 4enter? in the Aome page=s Lendors panel? click Lendors' &' #f youBre going to su.su'e a custo'er that has Io.s associate <ith it, on the !usto'ers A -o.s ta., &osition your cursor over the ia'on to the left of the Io. you <ant to reassign@ #f youBre 'erging Io.s or ven ors instea , Iu'& to ste& 0@ Oo!s are indented !eneath the customer to #hich the% !elong' 4' ;hen your cursor changes to a four9hea e arro<, rag the Io. un er the custo'er you &lan to kee&, as sho<n in Figure 4910, left@ :s %ou drag? the cursor changes to a horiKontal line !et#een t#o arro#heads' ' Re&eat ste&s ( an 4 for each Io. that .elongs to the custo'er youBre go9 ing to su.su'e@ If %ou have hundreds of 2o!s for the customer? moving them is tedious at !est U !ut move them %ou must' I' For a custo'er or Io., on the !usto'ers A -o.s ta., right9click the na'e of the custo'er or Io. you <ant to su.su'e an , fro' the shortcut 'enu, choose E it !usto'er:-o.@ For a ven or, on the /en ors ta., right9click the na'e of the ven or you <ant to su.su'e an , fro' the shortcut 'enu, choose E it /en or@ Nou can also edit a record !% selecting its name on the 4ustomers - Oo!s or Lendors ta! and then? on the right side of the 4ustomer or Lendor center? clicking the .dit !utton "the pencil icon$' Qepending on the t%pe of record %ou selected? the .dit 4ustomer? .dit Oo!? or .dit Lendor dialog !o0 opens' D' #n the e it ialog .o", e it the !usto'er >a'e, -o. >a'e, or /en or >a'e fiel to 'atch the na'e of the recor you inten to kee&, an then click 4:@ QuickBooks displa%s a message letting %ou kno# that the name is in use and asking if %ou #ant to merge the records' E' !lick 8es to co'&lete the 'erge@ In the 4ustomer or Lendor 4enter? the record %ou renamed disappears and an% !alances it had no# !elong to the remaining entr%? as sho#n in 5igure 4*10? right'

O<B8? :BQ L.BQ<>8

M:B:@IB@ P.:Q8

F i )%RE 4910

Peft: Jhen %our cursor changes to a four*headed arro#? drag #ithin the 4ustomers - Oo!s ta! to move the 2o!' :s %ou drag? a horiKontal line !et#een t#o arro#heads sho#s %ou #here the 2o! #ill go #hen %ou release the mouse !utton' >ight: :fter reassigning all the 2o!s to the customer %ou intend to keep? %ou can merge the no#* 2o!less customer into the other' Jhen the merge is complete? %ou see onl% the customer %ou kept'

Managing Peads
8uppose %ou attend a tradesho# and return to %our office #ith a stack of leads' If %ou #ant to turn those leads into ne# sales? %ou usuall% have a host of to*dos? like follo#ing up on the )uestions that prospects asked? sending out more info a!out %our products and services? or simpl% taking the ne0t step in %our sales process' The information %ou collect a!out leads is similar to that for customers? !ut leads aren=t customersU%et' If %our lead*tracking needs are simple? the Pead 4enter can help %ou track prospects #hile %ou=re tr%ing to turn them into customers' Then? if %our persuasion pa%s off? %ou can transform leads into customers in QuickBooks' To #ork #ith leads? open the Pead 4enter !% choosing 4ustomersMPead 4enter' The Pead 4enter looks a lot like the 4ustomer 4enter #ith a fe# e0ceptions' The Peads list on the left sho#s the lead=s name and status' :nd !ecause leads don=t have transactions? the ta!s at the !ottom of the Pead 4enter focus on to*dos? contacts? locations? and notes %ou can use to tr% to convert the leads into customers'

>4TE

The Pead 4enter=s features aren=t as po#erful as the ones %ou find in market*leading customer relationship management "4>M$ programs' 5or e0ample? %ou can=t send an email to a lead from the Pead 4enter or create an estimate for a lead' But if %our leads are scri!!led in a note!ook or listed in a spreadsheet? the Pead 4enter can help %ou organiKe themUand !ecause it=s !uilt into QuickBooks? it doesn=t cost e0tra' If %ou need more sophisticated tracking tools? skip the Pead 4enter and check out 4>M programs that integrate #ith QuickBooks' Nou can find a fe# doKen listed at the Intuit marketplace "http:((ti n%url' com (D0ntgp e$' QuickBooks also integrates #ith 8alesforce? a ma2or 4>M provider' Nou can learn a!out this program in the Pead 4enter #indo# !% clicking the +Pearn a!out 8alesforce/ !utton to the right of the Pead Information heading' Aere are some of the actions %ou can perform #ith leads: V !reate a ne< lea @ In the Pead 4enter tool!ar? click Be# Pead' In the :dd Pead dialog !o0? name the lead' The 8tatus field lets %ou classif% leads as Aot? Jarm? or 4old? so %ou kno# #hich ones to focus on first' The 4ompan% ta! contains fields for info such as compan% name? telephone num!er? email address? #e!site? and main address' "Nou can add other addresses if the compan% has several locations'$ The 4ontacts ta! lets %ou add contact info for people in the compan%' The first contact %ou enter is designated the ,rimar% 4ontact? !ut %ou can add other contacts !% clicking the :dd :nother 4ontact !utton'
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M:B:@IB@ P.:Q8

:fter %ou create a lead? %ou can add more contacts or locations to it !% selecting it on the left side of the Pead 4enter and then clicking either the 4ontacts or Pocations ta! at the !ottom of the #indo#' Then? on either ta!? click the .dit !utton to open the .dit Pead dialog !o0? #here %ou can add more contact info' V /ie< lea s@ Pike the 4ustomer 4enter? the Pead 4enter lists %our leads on the left side of the #indo#' The list sho#s the lead=s name and status' Nou can filter the list !% choosing an entr% from the drop*do#n list a!ove the lead list' 5or e0ample? choose :ctive Peads to see all the leads %ou=re #orking on? or choose Aot to filter the list for all %our most promising leads' V $earch lea s@ If %our sales team is prolific? %our lead list could !e )uite long' Nou can search for specific leads !% t%ping part of the lead=s name in the unla* !eled te0t !o0 a!ove the lead list and then clicking the magnif%ing glass icon' QuickBooks filters the list to sho# all the leads that contain the te0t %ou t%ped' V E it a lea @ :fter %ou create a lead? %ou can vie# its information and edit it' 8impl% dou!le*click the lead in the list on the left side of the Pead 4enter' V !reate a to9 o@ To add a to*do for a lead? select the lead in the Pead 4enter=s list' Be0t? click the To Qo=s ta! at the !ottom of the Pead 4enter? and then click To Qo at the !ottom of the ta!' "8ee page 4EI to learn ho# to create different t%pes of to*dos'$ The To Qo=s ta! sho#s info a!out that lead=s to*dos? including the t%pe of to*do? its priorit%? #hen it=s due? and #hether it=s complete' V * notes@ To add notes a!out a lead? first select the lead in the Pead 4enter=s list' Be0t? click the Botes ta! at the !ottom of the Pead 4enter? and then click :dd Botes' In the +Bote 5or Zcustomer[/ dialog !o0? t%pe the information %ou

MANAGIN
P.:Q8

=*nt t( &e.(&)' !(& ex*32/e+ <(1 3i,%t s2e.i?< t%e 2*&ti.1/*&

ucts that lead is interested in or her !udget' Jhen %ou add a note? QuickBooks automaticall% records the date %ou #rote it' To filter the notes !% date? choose a time period in the Botes ta!=s Qate drop*do#n list'

V !onvert a lea to a custo'er@ Peads are stored in a separate list from %our customers' Jhen %ou turn a lead into a customer in real life? %ou can easil% do the same in QuickBooks' 8impl% right*click the lead in the Pead 4enter=s list and choose +4onvert to a 4ustomer/ in the shortcut menu' "<r click the +4onvert this Pead to a 4ustomer/ !utton in the Pead 4enter=s upper right'$ QuickBooks asks %ou to confirm this action? !ecause %ou can=t undo it' Jhen %ou click <6? the lead disappears from the :ctive Peads list' Nou can see the leads %ou=ve converted to customers !% choosing 4onverted Peads in the drop*do#n list at the top left of the Pead 4enter' :lthough %ou can still vie# these converted leads in the Pead 4enter? %ou can no longer edit them there' The% no# appear as customers in the 4ustomer 4enter? and %ou can edit them there as %ou do other customers "page E1$' V #'&ort lea s@ To import information a!out several leads? in the Pead 4enter tool!ar? click Import Multiple Peads' The Import Peads dialog !o0 that appears lets %ou t%pe values into a ta!le? !ut %ou can also cop% and paste information from an .0cel spreadsheet like %ou do in the :dd(.dit Multiple Pist .ntries #indo# "page 11E$'

!H*6TER

8etting ;p Items

hether %ou !uild houses? sell gardening tools? or tell fortunes on the In* ternet? %ou=ll pro!a!l% use items in QuickBooks to represent the products and services %ou sell' But to QuickBooks? things like su!totals? discounts? and sales ta0 are items? too' In fact? nothing appears in the !od% of a QuickBooks sales form "such as an invoice$ unless it=s an item' ,ut another #a%? to create invoices "#hich %ou=ll learn ho# to do in 4hapter 10$? sales receipts? and other sales forms in QuickBooks? %ou need customers and items' "Nou also need items to fill in the !ills and other purchase forms %ou record'$ 8o? no# that %ou=ve got %our chart of accounts and customers set up in QuickBooks? it=s time to dive into items' This chapter !egins !% helping %ou decide #hether %our !usiness is one of the fe# that doesn=t need items at all' But if %our organiKation is like most and uses !usiness forms like invoices? sales receipts? and so on? the rest of the chapter #ill teach %ou ho# to create? name? edit? and manage the items %ou add to forms' Nou=ll then learn ho# to use items in invoices and other forms in the remaining chapters of this !ook'

Jhat Items Qo
5or %our da%*to*da% #ork #ith QuickBooks? items save time and increase consistenc% on sales and purchase forms' Aere=s the deal: Items form the link !et#een #hat %ou sell "and !u%$ and the income? e0pense? and other t%pes of accounts in %our chart of accounts' Jhen %ou create an item? %ou descri!e #hat the item is? ho# much %ou pa% for it? ho# much %ou sell it for? and the accounts to #hich %ou post the corresponding income? e0pense? cost of goods sold? and

9#

MANAGIN

asset value' 5or e0ample?

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JA:T IT.M8 Q< sa% %ou charge YD an hour for the !ookkeeping service %ou provide? and %ou $OU #ant that income to sho# up in %our 5inancial 8ervices income account' 8o %ou create an item for !ookkeeping and associate it #ith %our income account' That #a%? #hen %ou add the item to a sales form? QuickBooks automaticall% multiplies the price per hour !% the num!er of hours to calculate the full charge? and then posts the income to %our 5inancial 8ervices account' Nou also create items for other stuff %ou add to sales forms? like discounts? shipping charges? and su!totals' Items also make it eas% to look at %our compan%=s finances from different perspec* tives' Nou can set up %our chart of accounts !ased on the accounts %ou #ant to sho# on %our financial statements "page 4 &$? #hich are usuall% summariKed to include onl% #hat %our !ankers or other interested parties need to kno#' :t the same time? items "and classes? #hich %ou=ll learn a!out on page 1&4$ let %ou track income and e0penses to the level of detail %ou #ant' 5or e0ample? %ou might set up t#o income accounts: one for services and one for products' Ao#ever? %ou can create items for ever% t%pe of service and product %ou sell' Jhen it=s time to anal%Ke ho# %our !usiness is doing? items shine' QuickBooks has !uilt*in item*!ased reports that sho# the dollar value of sales or the num!er of inven* tor% units %ou=ve sold' "To learn ho# to use inventor% reports? see page &C' <ther item*!ased reports are descri!ed throughout this !ook'$ Nou can #ork out #hich accounts to assign items to on %our o#n or #ith the help of %our accountant "a good idea if %ou=re ne# to !ookkeeping$? and then specif% those accounts in %our items? as sho#n in 5igure *1' QuickBooks remem!ers these assignments from then on'

F i )%RE 591

If %ou had to enter item details each time %ou added an entr% to an invoice? %ou=d !e !ound to make mistakes' But !% setting up an item using this #indo#? %ou can make sure %ou use the same information on sales and purchase forms each time %ou sell or !u% that item' "Jhen the inevita!le e0* ception to the rule arises? %ou can edit the item info that QuickBooks fills in on the sales form'$

Jhen Nou Qon=t Beed Items

Jithout items? %ou can=t create an% t%pe of sales form in QuickBooks? including invoices? statements? sales receipts? credit memos? and estimates' But if %ou don=t use sales forms? %ou don=t need items' Bot man% organiKations operate #ithout these forms? !ut here are a fe# e0amples of ones that do: V <ld 8tuff :nti)ues sells 2unkUer? anti)uesUon consignment' 6ate? the o#ner? doesn=t pa% for the piecesW she 2ust displa%s them in her store' Jhen she sells a consignment item? she #rites paper sales receipts' Jhen she receives her cut from the seller? she deposits the mone% in her checking account' V Ton% o#ns a tattoo parlor specialiKing in gang insignias' Ae doesn=t care ho# man% tattoos he creates andUfor safet%=s sakeUhe doesn=t #ant to kno# his customers= names' :ll Ton% does is deposit the cash he receives upon complet* ing each masterpiece' V Qominic keeps the !ooks for his charit% for ice!erg*less penguins' The charit% accepts donations of mone% and fish? and it doesn=t sell an% products or perform services to earn additional income' Ae deposits the monetar% donations into the charit%=s checking account and enters each deposit in QuickBooks' Ae keeps track of the donors= contri!utions and his froKen fish inventor% in a spreadsheet'

JITA IT.M8G

8hould Nou Track Inventor% #ith ItemsG

If %our !usiness is !ased solel% on selling services? %ou can skip this section' But if %ou sell products? it=ll help %ou understand %our options' Nou can handle products in t#o #a%s: !% stocking and tracking inventor% or !% !u%ing products onl% #hen #ork for %our customers re)uires them' The s%stem %ou use affects the t%pes of items %ou create in QuickBooks' If %ou !u% products specificall% for customers? %ou need items? !ut %ou don=t have to track the )uantit% on hand' In this case? %ou create Bon*inventor% ,art items? #hich %ou=ll learn a!out shortl%' 5or e0ample? general contractors #ork on various t%pes of pro2ects? so the% usuall% purchase the materials the% need for a specific 2o! and charge the customer for those materials' Because general contractors don=t keep materials in stock? the% don=t have to track inventor% and can therefore use Bon*inventor% ,art items' <n the other hand? specialiKed contractors like plum!ers install the same kinds of pipes and fittings over and over' These contractors often purchase parts and store them in a #arehouse? selling them to their customers as the% perform 2o!s' These #arehoused parts can !e set up as Inventor% ,art items "page 2 $ in QuickBooks' Jhen %ou use the program=s inventor% feature? QuickBooks keeps track of ho# man% products %ou have on hand? increasing the num!er as %ou purchase them and decreasing the num!er #hen %ou sell them to customers'

CHA5teR 6: ETTING U5

96

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IBL.BT<>N JITA IT.M8G 8o? !efore %ou start #orking #ith items in QuickBooks? %ou actuall% have t#o in* ventor% decisions to make: 5irst? should %ou track inventor%G :nd second? should %ou track inventor% in QuickBooksG >ead on to learn ho# to make these decisions' Because tracking inventor% re)uires more effort than !u%ing onl% the materials %ou need? use the follo#ing guidelines to determine #hether %our !usiness should track inventor% at all: V Track inventory if you kee& &ro ucts in stock to resell to custo'ers@ If %our compan% stocks fau0 pon% !ar stools to resell to customers? those stools are in* ventor%' B% tracking inventor%? %ou kno# ho# man% units %ou have on hand? ho# much the%=re #orth? and ho# much mone% %ou made on the stools %ou=ve sold' <n the other hand? the fau0 pon% mouse pads %ou keep in the storage closet for %our emplo%ees are !usiness supplies' Most companies don=t !other tracking inventor% for supplies like these? #hich the% consume in the course of running their !usiness' V Track inventory if you <ant to kno< <hen to reor er &ro ucts so you onBt run out@ If %ou sell the same items over and over? keeping %our shelves stocked means more sales "!ecause the products are read% to ship out as soon as an order comes in$' QuickBooks can remind %ou #hen it=s time to reorder a product' V 1onBt track inventory if you &urchase &ro ucts s&ecifically for Io.s or custo'ers@ If %ou special*order products for customers or !u% products for specific 2o!s? %ou don=t need to track inventor%' :fter %ou deliver the special order or complete the 2o!? %our customer has taken and paid for products? and %ou simpl% have to account for the income and e0penses %ou incurred' V 1onBt track inventory if you rent e?ui&'ent to custo'ers@ 5or leases and rentals? %ou receive income from renting or leasing assets %ou o#n' In that case? %ou can sho# the value of the for*rent products as an asset in QuickBooks and the rental income as a 8ervice item "page 104$? so %ou don=t need Inventor% ,art items' Nour !usiness model might dictate that %ou track inventor%' Ao#ever? QuickBooks= inventor%*tracking feature has some limitations' 5or e0ample? it lets %ou store onl% up to 14? 00 items' Ao# can %ou tell #hether QuickBooks inventor% fits the !illG If %ou ans#er %es to an% of the follo#ing )uestions? QuickBooks isn=t the program to use to handle the products %ou sell: V 1o you sell &ro ucts that are uni?ueD In the !usiness #orld? tracking inven* tor% is meant for !usinesses that sell commodit% products? such as electronic e)uipment? and stock numerous units of each product' If %ou sell uni)ue items? such as fine art or compromising ,olaroid photos? %ou=d eventuall% hit Quick* Books= 14? 00 item limit' 5or such items? consider using a spreadsheet to track the products %ou have on hand'

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T#6

Aere=s one #a% to handle uni)ue products using QuickBooks: Jhen %ou sell %our uni)ue handicrafts? record the sales in QuickBooks using generic Bon*inventor% ,art items' 5or e0ample? use an item called <il ,ainting on the sales receipts for the art#ork %ou sell and fill in more specific information a!out the painting in the sales receipt=s Qescription field' V 1o you 'anufacture the &ro ucts you sell out of ra< 'aterialsD QuickBooks inventor% can=t follo# materials as the% #end through a manufacturing process or track inventor% in various stages of completion'
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JITA IT.M8G

$OU

QuickBooks ,remier and .nterprise editions can track inventor% for products that re)uire some as* sem!l%' 5or instance? if %ou create Jines from :round the Jorld gift !askets using the #ine !ottles in %our store? %ou can !uild an Inventor% :ssem!l% item "page 2E$ out of #ine and !asket Inventor% ,art items' The !o0 on page &0 e0plains another #a% to track assem!led inventor%' V 1o you value your inventory .y using a 'etho other than average costD QuickBooks ,ro and ,remier calculate inventor% value !% average cost' If %ou #ant to use other methodsUlike last in(first out "PI5<$ or first in(first out "5I5<$U%ou can e0port inventor% data to a spreadsheet program and then calculate inventor% cost there "page IC1$' <r %ou can upgrade to QuickBooks .nterprise and su!scri!e to Intuit=s :dvanced Inventor% add*on service "#hich costs e0tra$' V 1o you use a &oint9of9sale syste' to track inventoryD ,oint*of*sale inven* tor% s%stems often !lo# QuickBooks= inventor% tracking out of the #ater' If %ou forgo QuickBooks= inventor% feature? then %ou can periodicall% update %our QuickBooks file #ith the value of %our inventor% from the point*of*sale s%stem'
>4TE

If %ou like the point*of*sale idea !ut don=t have a s%stem %et? consider Intuit=s QuickBooks ,oint of 8ale? an integrated? add*on product for retail operations that tracks store sales? customer info? and inventor%' Aead to http:((pointofsale'intuit'com for more info' Nou don=t have to use QuickBooks= inventor% feature at all if %ou don=t #ant to' 5or e0ample? if %ou perform light manufacturing? %ou can track the value of %our manufactured inventor% in a data!ase or other program' Nou can then periodicall% add 2ournal entries "page 4&I$ to QuickBooks to sho# the value of in* progress and completed inventor%' If %ou do opt to use QuickBooks to track inventor%? 4hapter 20 sho#s %ou ho#? from first step to last'
T#6

The ans#er to %our inventor% dilemma could !e an add*on program that tracks inventor% and keeps QuickBooks informed' <ne of the !est is 5ishBo#l Inventor% "###'fish!o#li nventor%'com$'

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N<;> IT.M8

5CANNIN

,lanning Nour Items

8etting up items in QuickBooks is a lot like shopping at a grocer% store' If %ou need onl% a fe# things? %ou can shop #ithout a list' 8imilarl%? if %ou=re going to use 2ust a fe# QuickBooks items? %ou don=t need to #rite them do#n !efore %ou start creating them' But if %ou use doKens or even hundreds of items? planning %our Item Pist can save %ou lots of frustration' If %ou 2umped straight to this section? no#=s the time to go !ack and read +8hould Nou Track Inventor% #ith ItemsG/ on page C ? #hich helps %ou #ith %our first decision: #hether to use items that represent services? inventor%? or non*inventor% products' B% deciding ho# to name and organiKe %our items !efore %ou create them in Quick* Books? %ou #on=t #aste time editing and re#orking e0isting items to fit %our ne# naming scheme' >ead on to learn #hat %ou should consider !efore creating items'

)eneric or $&ecificD
4onservation can !e as important #ith QuickBooks= items as it is for the environ* ment' QuickBooks ,ro and ,remier can hold no more than 14? 00 items? #hich is a pro!lem if %ou sell uni)ue products? such as anti)ues? or products that change fre)uentl%? such as current clothing st%les for teenagers' <nce %ou use an item in a transaction? %ou can=t delete that item? so %ou could end up #ith lots of items %ou no longer use "see page 114$' B% planning ho# specific %our items #ill !e? %ou can keep %our Item Pist lean' 5or instance? a generic item such as Top can represent a girl=s !lack @oth T*shirt one season and a #hite? poplin !utton*do#n shirt the ne0t' @eneric items have their limitations? though? so use them onl% if necessar%' 5or e0ample? %ou can=t track inventor% properl% #hen %ou use generic items' QuickBooks might sho# that %ou have 100 tops in stock? !ut that doesn=t help #hen %our customers are clamoring for #hite !utton*do#ns and %ou have CD !lack @oth T*shirts' In addition? the information %ou store #ith a generic item #on=t match the specifics of each product %ou sell' 8o? #hen %ou add generic items to an invoice or a sales form? %ou=ll have to edit a fe# fields? such as Qescription or ,rice? as sho#n in 5igure * 2'

>a'ing #te's
Brevit% and recogniKa!ilit% are e)uall% desira!le characteristics in item names' 8hort names are easier to t%pe and manage? !ut the% can !e unintelligi!le' Ponger names take more effort to t%pe and manage !ut are easier to decipher' Qecide ahead of time #hich kind of name %ou prefer? and then stick #ith it as %ou create items' QuickBooks encourages !revit% !ecause an item=s name can !e no more than &1 characters' If %ou sell onl% a handful of services? %ou can name %our items the same things %ou call them' 5or instance? for a tree service compan%? names like 4ut? Pim!? Trim? 4hip? and Aaul #ork 2ust fine' But if %our Item Pist runs into the hundreds or thousands? some planning is in order' Aere are some factors to

consider #hen naming items:

,P:BBIB@ N<;> IT.M8

F i )%RE 592

QuickBooks automaticall% fills in fields like Qescription and ,rice "or >ate? as sho#n here$ #ith values %ou=ve saved in item records' But %ou can edit those fields once %ou add an item to an invoice? #hether %ou use generic or specific items to descri!e #hat %ou sell' Oust click a field in a sales form? select the te0t %ou #ant to change? and then t%pe the ne# value'

*liases@ 4reate a pseudon%m to represent the item' 5or a carpet compan%? +In* stall standard/ could represent the installation along #ith vacuuming and hauling #aste? #hile +Install delu0e/ could include the standard installation plus moving and replacing furniture' Nou can include the details in the item=s description'

V $ort or er@ In the Item Pist #indo# "PistMItem Pist$? QuickBooks sorts items first !% t%pe and then in alpha!etical order !% name' 8o if %ou #ant %our items to appear in some logical order in drop*do#n lists "like an invoice item ta!le? for instance$? pa% attention to the order of characteristics in %our item names' 5or e0ample? if %ou created +Qelu0e install/ and +8tandard install/ 8ervice items? other 8ervice items !eginning #ith the intervening letters of the alpha* !et #ould separate them in drop*do#n lists B% naming %our installation items +Install delu0e/ and +Install standard/ instead? the%=ll sho# up in %our Item Pist one after the other' V *..reviation@ If %ou have to compress a great deal of information into an item name? %ou=ll have to a!!reviate' 5or e0ample? suppose %ou #ant to conve% all the things %ou do #hen %ou install a carpet? including installing tack strips? padding? and carpetW trimming carpetW vacuumingW and hauling #aste' That=s more than the &1 characters "including spaces$ %ou have to #ork #ith' ,oetic #on=t descri!e it? !ut something like +inst trim vac haul/ sa%s it all in ver% fe# characters' The !o0 on page 100 suggests t#o other #a%s to identif% complicated items'

CREATIN G
64;ER %$ER$B !2#>#!

<ther Ja%s to Identif% Items

If %ou #ant to keep item names lean !ut still include detailed information? look to these t#o item features: V 1escri&tions@ Items have fields for !oth names and descriptions' Jhen %ou create an invoice? %ou choose the item=s name from a drop*do#n list? !ut the invoice that the customer sees sho#s the item=s description' 8o %ou can keep %our item names !rief !% putting the details in the Qescription field? #hich? for all practical purposes? can hold an unlimited amount of te0t' V )rou&@ Instead of creating one item that represents several phases of a 2o!? %ou can create separate items for each phase and then create a @roup item "page 110$ to include those phases on an invoice' 5or instance? create one item for installing tack strips? padding? and carpet? and then create additional items for vacuuming? hauling? and moving and replacing furniture' Then create a @roup item that contains all the individual 8ervice items included in a carpet*installation 2o!' That #a%? #hen %ou add that @roup item to an invoice? QuickBooks adds each 8ervice item to a line on the invoice' : @roup item isn=t limited to 2ust 8ervice items? though' It can include other t%pes of items? such as Bon*inventor% ,art? Inventor% ,art? and <ther 4harge items'

>4TE

4onstruction companies in particular can avoid long hours of item data entr% !% using third*part% estimating programs' 4onstruction*estimating programs usuall% include thousands of entries for standard con* struction services and products' If %ou !uild an estimate #ith a program that integrates #ith QuickBooks? %ou can import that estimate into QuickBooks and then sit !ack and #atch as it automaticall% adds all the items in the estimate to %our Item Pist' To find such QuickBooks*integrated programs? go to http:((mar ketpla ce'intuit' com ' <n the menu !ar? click 5ind 8oft#areM5ind 8olutions !% Industr%' Then? on the B% Industr% ta!? choose 4onstruction(4ontractors'

$u.ite's
If %ou keep all %our personal papers in one !ig stack? %ou pro!a!l% have a hard time finding ever%thing from !irth certificates to ta0 forms to !ills and receipts' If %ou=ve got one !ig list of items in QuickBooks? %ou=re in no !etter shape' To locate items more easil%? consider designing a hierarch% of higher*level items "parents$ and one or more levels of su!items? as sho#n in 5igure *&' The !o0 on page 101 e0plains ho# to make sure %ou have items for ever% purpose' 5or e0ample? a landscaping !usiness might create top*level items for trees? shru!* !er%? cacti? and flo#er !ul!s' Jithin the top*level tree item? the landscaper might create su!items for several species: maple? oak? elm? s%camore? and dog#ood' Nou can create up to five levels of su!items to represent categories such as siKe "seedling? esta!lished? and mature? sa%$'

F i )%RE 59(

The Item Pist #indo#=s Aierarchical Lie# "sho#n here$ indents su!items? making it eas% to differen* tiate the items %ou use to categoriKe the list from the items %ou actuall% sell' To check #hich vie# %ou=re seeing? click the Item !utton at the !ottom of the #indo# to displa% the menu sho#n here' If %ou #ork #ith long lists of su!items? the parent item might end up off the screen' To keep the hierarch% of items visi!le at all times? choose 5lat Lie#? #herein QuickBooks uses colons to separate the names of each level of item and su!item'

;4R1 T4 THE ;#$E

4atchall 8u!items
Jhen %ou develop a hierarch% of parent items and su!items? eventuall% someone in %our compan% #ill run across a service or product that doesn=t fit an% of the e0isting su!items' If %ou assign a transaction to a parent item that has su!items? then QuickBooks automaticall% creates a su!item called +<ther/ as a catch !asin' 5or e0ample? if %ou have a parent item called 8ecurit% 8ervices? %ou=d get a su!item called 8ecurit% 8ervices*<ther' 4atchall items can act as holding pens #hile %ou figure out #hich specific su!item %ou should use' The%=re also an eas% #a% to look for transactions that should !e reassigned to a different su!item' 5or instance? %ou can create a transaction !% using the 8ecurit% 8ervices*<ther item? and then change the item in the transaction later "page 22E$ #hen %ou=ve identified "or created$ the correct su!item'

4reating Items
The !est time to create items is after %ou=ve created %our accounts !ut !efore %ou start purchasing goods from vendors or invoicing customers' .ach item links to an

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CREATIN G

*..(1nt in <(1& .%*&t (? *..(1nts+ s( .&e*tin, ite3s ,(es H1i.0e& i? <(1 )(nt %*ve t( .&e*te *..(1nts *s =e//'
Nou can create items #hile %ou=re in the midst of creating an invoice? !ut %ou=ll find that creating items goes much faster #hen %ou create several at once' Ao# long it takes to create items depends on ho# man% %ou need' If %ou sell onl% a fe# services? a fe# minutes should do it' <n the other hand? construction companies that need thousands of items often save hours of data entr% !% importing items from third* part% programs "see page IE $'
>4TE

This section sho#s %ou ho# to create items one at a time' To learn ho# to )uickl% create multiple items? 2ump to page 11E in 4hapter I' .ach t%pe of item has its o#n assortment of fields? !ut the overall process of creat* ing an item is the same for ever% t%pe' Jith the follo#ing procedure under %our !elt? %ou=ll find that %ou can create man% of %our items #ithout further instruction' "If %ou do need help #ith fields for a specific t%pe of item? read the sections that follo# to learn #hat each field does'$ 1' 4n the QuickBooks Ho'e &age, click #te's A $ervices Kor choose 2istsM#te' 2istL to o&en the #te' 2ist <in o<@ Jhen %ou first displa% the Item Pist? QuickBooks sorts the entries in it !% t%pe' The sort order for the item t%pes isn=t alpha!eticalUit=s the order that t%pes appear in the T%pe drop*do#n list? as sho#n in 5igure *4' Nou can change the list=s sort order !% clicking a column heading'

F i )%RE 594

QuickBooks lists items !% t%pe and then in alpha!etical order #ithin each t%pe' Nou can change the sort order of the list !% clicking a column heading' If %ou click the heading again? QuickBooks toggles the list !et#een ascending and descending order' To return the list to !eing sorted !% t%pe? click the diamond to the left of the column headings "circled$? #hich appears an%time the list is sorted !% a column other than T%pe'

2' O2en t%e Ne= Ite3 =in)(= ;< 2&essin, Ct&/IN (& ./i.0in,
QuickBooks opens the Be# Item #indo# and selects 8ervice in the T%pe drop* do#n list' "Pearn more a!out the various item t%pes starting on page 104'$ &' To create a $ervice ite', Iust &ress Ta. to &rocee <ith na'ing the ite'@ To create any other ty&e of ite', choose it in the Ty&e ro&9 o<n list@ 8ome item t%pes #on=t appear in the list if %ou haven=t turned on the corre* sponding feature' 5or e0ample? the Inventor% Item t%pe doesn=t appear unless %ou=ve turned on inventor% tracking? as descri!ed on page 2 ' 4' #n the #te' >a'eJ>u'.er .o", ty&e a uni?ue i entifier for the ite'@ 5or e0ample? if %ou opt for long and meaningful names? %ou might t%pe Install carpet and vacuum' 5or a short name? %ou might t%pe Inst 4arpt' 8ee page CE for guidelines on naming items' ' To 'ake this ite' a su.ite', turn on the G$u.ite' ofH check.o" an then choose the ite' that you <ant to act as the &arent@ If the parent item alread% e0ists? simpl% choose it from the +8u!item of/ drop* do#n list' To create the parent #hile creating the su!item? choose _:dd Be#` at the top of the +8u!item of/ list? and then 2ump !ack to step & to !egin the parent*creation process'
>4TE

CREATIN G

8u!items and parents have to !e the same t%pe? and %ou can=t create su!items for 8u!total? @roup? or ,a%ment items' I' !o'&lete the other fiel s as escri.e in the follo<ing sections for the ty&e of ite' youBre creating@ QuickBooks #ill use the info %ou enter to fill in these fields on sales and purchase forms' 5or e0ample? it uses the sales price %ou enter here on invoices #hen %ou sell some units' If the sales price changes each time? simpl% leave the item=s sales price field "#hich is la!eled >ate? ,rice? or 8ales ,rice depending on the t%pe of item and the item=s settings$ set to Kero' That #a%? QuickBooks doesn=t fill in a price so %ou can t%pe one in each time %ou sell the item' ".ven if %ou set up a value for an item? %ou can over#rite it #henever %ou use that item on a sales form'$
>4TE

Nou have to assign an account to ever% item? #hether it=s a parent item or not'

D' #f you have a itional ite's to create, click >e"t to save the current ite' an start another@ #f you <ant to save the ite' you Iust create an close the >e< #te' <in o<, click 4:@ If %ou=ve made mistakes in several fields or need more information !efore %ou can complete an item? click 4ancel to thro# a#a% the current item and close the Be# Item #indo#'

ER@ICE

e&vi.e Ite3s
8ervices are intangi!le things that %ou sell? like time or the output of %our !rain' 5or e0ample? %ou might sell consulting services? Internet connection time? haircuts? or tarot card readings' In construction? services represent phases of construction? #hich makes it eas% to invoice customers !ased on progress and to compare actual values #ith estimates' 8uppose %ou run a telephone ans#ering service' Nou earn income #hen %our custom* ers pa% %ou for the service' Nou pa% salaries to the people #ho ans#er the phones? regardless of #hether %ou have t#o service contracts or 20' 5or this !usiness? %ou earn income #ith %our service? !ut %our costs don=t link to the income from specific customers or 2o!s' <n the other hand? in some companies? such as la# practices? the partners get paid !ased on the hours the% !ill? so the partners= compensation is an e0pense associ* ated directl% #ith the firm=s income' 8ervices that %ou farm out to a su!contractor #ork similarl%' If %ou offer a C00 num!er for gardening advice? %ou might have a group of freelancers #ho field the calls and #hom %ou pa% onl% for their time on the phone' In these scenarios? %ou still earn income for the service %ou sell? !ut %ou also have to pa% the la#*practice partners or the su!contractors to do the #ork' The partners= or su!contractors= cost relates to the income for that service' 4onve* nientl%? QuickBooks displa%s different fields depending on #hether a service has costs associated #ith income' The might% 8ervice item single*handedl% manages all t%pes of services? #hether %ou charge !% the hour or !% the service? #ith associated e0penses or #ithout' This section descri!es the fields %ou fill in #hen creating 8ervice items'

$ervice #te's ;ithout *ssociate !osts

Aere=s ho# the fields in the Be# Item "or .dit Item$ #indo# #ork #hen %ou=re cre* ating a 8ervice item that doesn=t include purchasing services from someone else "that is? #hen %ou leave the +This service is used in assem!lies or is performed !% a su!contractor or partner/ check!o0 turned off? as sho#n in 5igure * $: V 1escri&tion@ T%pe a detailed e0planation of the service in this !o0' This te0t appears on invoices and sales forms? so use terms that %our customers #ill understand' V Rate@ T%pe ho# much %ou charge customers for the service' Nou can enter a flat fee or a charge per unit of time' 5or e0ample? %ou might charge YC'C for unlimited gardening advice per call? charge !% the minute? or charge Y200 for unlimited calls each month' Jhen %ou add the item to an invoice? QuickBooks multiplies the )uantit% !% the sales price to calculate the total charge' If the item=s cost varies? leave the >ate set to 0W %ou can then enter the price #hen %ou create an invoice or other sales form' If the rate is often the same? fill in the most common rate' Then? #hen %ou add the item to an invoice? %ou can

modif% the rate #henever %ou #ant to use a different amount' 5or services that carr% a flat fee? use a )uantit% of 1 on %our invoices'

8.>LI4. IT.M8

F i )%RE 595

If a service doesn=t have costs directl% associated #ith it? %ou define onl% its description? rate? ta0 code? and income account'

>4TE

QuickBooks multiplies the rates !% the )uantities %ou add to sales forms' Be sure to define the rate in the same units "!% hours or da%s? for e0ample$ so that QuickBooks calculates %our income and e0penses correctl%' V Ta" !o e@ Most 8ervice items are nonta0a!le? so %ou=ll choose Bon here more often than not' "This field appears onl% if %ou=ve turned on the sales ta0 feature? as descri!ed on page &'$ V *ccount@ 4hoose the income account to #hich %ou #ant to post the income for this service? #hether it=s a catchall income account for all %our services or one %ou created specificall% for this service'

$ervice #te's <ith *ssociate !osts

If %ou sell services that have associated costs? such as #hen %ou hire someone else to perform those services? %ou have to set up the 8ervice item to include those costs' The ke% to displa%ing the fields %ou need to fill in #hen %ou purchase services from someone else is the +This service is used in assem!lies or is performed !% a su!contractor or partner/ check!o0? sho#n in 5igure *I' In addition to the !asics like Item Bame(Bum!er and +8u!item of?/ here are the fields %ou fill in #hen an item does have associated costs: V 1escri&tion on 6urchase Transactions@ T%pe in the description that %ou #ant to appear on the !ills or purchase orders %ou issue to su!contractors or vendors' V !ost@ .nter #hat %ou pa% for the service? #hich can !e an hourl% rate or a flat fee' 5or e0ample? if a su!contractor performs the service and receives Y1D for each hour of #ork? t%pe 1D in this field' If the cost varies? leave this field set to 0W %ou can then enter the actual cost #hen %ou create a purchase order'

8.>LI4. IT.M8

E"&ense *ccount@ 4hoose the account to #hich %ou #ant to post #hat %ou pa% for the service' If a su!contractor does the #ork? choose a 4ost of @oods 8old account or an e0pense account for su!contractor or outside consultants= fees' If a partner or o#ner performs the #ork? choose a 4ost of @oods 8old account or an e0pense account for service*related costs'

V 6referre /en or@ If %ou almost al#a%s use the same vendor for a service? choose that vendor in this drop*do#n list' That #a%? if %ou don=t select a vendor #hen %ou first create a purchase order? QuickBooks selects that vendor #hen %ou add this 8ervice item' Ao#ever? if %ou purchase the item from several ven* dors? leave this field !lank'

F i )%RE 590

If su!contractors or partners perform the service and get paid for their #ork? a 8ervice item has to contain information for !oth the sales and purchase transactions' In that case? turn on the +This service is used in assem* !lies or is performed !% a su!contractor or partner/ check!o0 to displa% the additional fields sho#n here'

V 1escri&tion on $ales Transactions@ This field appears on sales forms like invoices and sales receipts' QuickBooks automaticall% copies the te0t from the Qescription on ,urchase Transactions !o0 into this field' Ao#ever? if %our vendors use technical 2argon that %our customers #ouldn=t recogniKe? %ou can change the te0t in this !o0 to something more meaningful' V $ales 6rice@ T%pe in ho# much %ou charge customers for the service? as %ou #ould in the >ate field for a 8ervice item that %ou don=t purchase from someone else "page 104$' V Ta" !o e@ Most 8ervice items are nonta0a!le? so %ou=ll choose Bon here most of the time' "This field appears onl% if %ou=ve turned on QuickBooks= sales ta0 feature? as descri!ed on page &'$ V #nco'e *ccount@ 4hoose the income account to #hich %ou #ant to post the income for this service? #hether it=s a catchall income account for all services or one %ou created specificall% for this service'

,roduct Items
,roducts %ou sell to customers fall into three categories: ones %ou keep in inventor%? ones %ou special order? and ones %ou assem!le' QuickBooks can handle inventor% as long as %our compan% passes the tests on page CI' Pike#ise? products %ou pur* chase specificall% for customers or 2o!s are no pro!lem' :nd as e0plained on page 2E? QuickBooks can handle lightl% assem!led products like gift !askets or giKmos made from #idgetsU!ut %ou=ll need QuickBooks ,remier or .nterprise edition to do more than that' This section descri!es the three t%pes of product items that QuickBooks offers and sho#s %ou ho# to fill in the fields for non*inventor% part items' 8ee 4hapter 20 for the full scoop on creating inventor%*related items' 4hoose one of these three QuickBooks item t%pes for the products %ou sell: V >on9inventory 6art@ If %ou purchase products specificall% for a 2o! or customer and don=t track ho# man% products %ou have on hand? use Bon*inventor% ,art items' ;nlike Inventor% ,art items? this t%pe has at most t#o account fields: one for income %ou receive #hen %ou sell the part? and another for the e0pense of purchasing the part in the first place' V #nventory 6art@ ;se this t%pe for products %ou purchase and keep in stock for resale' >etailers and #holesalers are the o!vious e0amples of inventor%*!ased !usinesses? !ut other t%pes of companies like !uilding contractors ma% track inventor%? too' Jith Inventor% ,art items? %ou can track ho# man% %ou have? ho# much the%=re #orth? and #hen %ou should reorder'
>4TE

,><Q;4T IT.M8

Nou can create Inventor% ,art items onl% if %ou turn on QuickBooks= inventor% feature as descri!ed on page 2 ' V #nventory *sse'.ly@ This item t%pe "availa!le onl% in QuickBooks ,remier and .nterprise editions$ is perfect #hen %ou sell products !uilt from %our inventor% items' 5or e0ample? sa% %ou stock #ine !ottles and related products like cork* scre#s and glasses? and %ou assem!le them into gift !askets' Jith an Inventor% :ssem!l% item? %ou can track the num!er of gift !askets %ou have on hand? as #ell as the individual inventor% items that go into them' Nou can also assign a different price for the gift !asket than the total of the individual products'

>on9#nventory 6art Fiel s

Nou=ll need Bon*inventor% ,art items if %ou use purchase orders to !u% supplies or other products that %ou don=t track as inventor%' 5or e0ample? suppose %ou=re a general contractor and %ou !u% materials for a 2o!' Jhen %ou use Bon*inventor% ,art items? QuickBooks posts the cost of those products to an e0pense account and the income from selling them to an income account' Nou don=t have to !other #ith an inventor% asset account !ecause %ou transfer o#nership of these products to the

<TA.> TN,.8 <5 IT.M8

customer almost immediatel%' "8ee page 24 customer for these reim!ursa!le e0penses'$

to learn ho# to charge %our

The good ne#s is that Bon*inventor% ,art items use all the same fields as 8ervice items "page 104$? although there are a fe# su!tle differences %ou need to kno#' Take the follo#ing disparities into account #hen %ou create Bon*inventor% ,art items: V This ite' is use in asse'.lies or is &urchase for a s&ecific custo'er:Io.@ This check!o0 goes !% a different name than the one for 8ervice items? !ut its effect is the same' Turn it on #hen %ou #ant to use different values on purchase and sales transactions for items %ou resell' Jhen this check!o0 is on? QuickBooks displa%s ,urchase Information and 8ales Information sections? like the ones sho#n in 5igure *I "page 10I$' 5or Bon*inventor% ,art items? choose income and e0pense accounts %ou set up specificall% for products' If the Bon*inventor% ,art item is for office supplies %ou #ant to place on a pur* chase order? then leave this check!o0 off !ecause %ou #on=t have sales values' >ead on to find out #hat happens #hen %ou turn this check!o0 off' V *ccount@ If %ou don=t resell this product? leave the +This item is used in assem* !lies or is purchased for a specific customer:2o!/ check!o0 turned off? and %ou=ll see onl% one :ccount field' QuickBooks considers the account in this field the e0pense account for the purchase' V Ta" !o e@ This #orks e0actl% the same #a% as it does for a 8ervice item' 4hoose Bon if the products are nonta0a!le "like groceries$? and Ta0 if the%=re ta0a!le' "This field appears onl% if %ou=ve turned on QuickBooks= sales ta0 feature? as descri!ed on page &'$

T#6

Man% companies don=t !other #ith purchase ordersUforms that record #hat %ou order from a vendorU #hen !u%ing office supplies' But if %ou #ant to track #hether %ou receive the supplies %ou !ought? %ou can create purchase orders for them "page &0$' Then use Bon*inventor% ,art items for supplies %ou add to purchase orders !ut don=t track as inventor%' ">emem!er? purchase orders are non*posting transactions Zpage &0[? so the% don=t affect the !alances in %our accounts'$

<ther T%pes of Items

If a line on a sales form isn=t a service or a product? read this section to figure out the t%pe of item %ou need' "4hapter 21 covers setting up 8ales Ta0 items'$

4ther !harge
The <ther 4harge item is aptl% named !ecause %ou use it for an% charge that isn=t )uite a service or a product? like shipping charges? finance charges? or !ounced check charges' <ther 4harge items can !e percentages or fi0ed amounts' 5or e0ample? %ou could set up shipping charges that are the actual cost of shipping? or calculate shipping as a percentage of the product cost'

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I? * .1st(3e& %(/)s ;*.0 * 2e&.ent*,e (? <(1& .%*&,es 1nti/ <(1

OTHER

satisfactoril%? create an <ther 4harge item for the retainer "the portion of %our fee that the customer doesn=t pa% initiall%$' Then? #hen %ou create the invoice? enter a negative percentage so QuickBooks deducts the retainer from the invoice total' Jhen %our customer approves the 2o!? create another invoice? this time using another <ther 4harge item named >etention? to charge the customer for the amount she #ithheld'
T#6

<5 IT.M8

,rogress invoices "page 2I4$ are another #a% to invoice customers for a portion of a 2o!' The%=re ideal if %ou invoice the customer !ased on the percentage of the 2o! %ou=ve completed or on the parts of the 2o! that are complete' <ther 4harge items can !e linked to e0pensesUor not' Aere are %our options: V * charge linke to e"&enses@ 5or <ther 4harge items? the check!o0 for hiding or sho#ing purchase fields is la!eled +This item is used in assem!lies or is a reim!ursa!le charge'/ Turn on this check!o0 #hen %ou #ant to set the 4ost field to #hat %ou pa% and the 8ales ,rice field to #hat %ou charge %our customers' Nou=ll see the same sets of fields for purchases and sales as %ou do for 8ervice and Bon*inventor% ,art items' V * charge <ithout associate e"&enses@ Nou can create charges that don=t link directl% to e0penses !% leaving the +This is used in assem!lies or is a reim!ursa!le charge/ check!o0 turned off' Nou can then create a percentage* !ased charge? #hich is useful for calculating shipping !ased on the value of the products !eing shipped' Jith the check!o0 off? instead of the 4ost and 8ales ,rice fields? %ou see the +:mount or %/ field' If %ou #ant to create a charge for a specific amount "like the value for a countr% clu!=s one*time initiation fee$? t%pe a #hole or decimal num!er in this field? as sho#n in 5igure *D' To create a percentage*!ased charge? t%pe a num!er follo#ed !% +%/? such as 10%? in this field instead'

F i )%RE 593

To create a percentage* !ased charge? t%pe a num!er follo#ed !% +%/ in the +:mount or %/ field' To set a dollar value instead? t%pe a num!er #ithout the percent s%m!ol? as sho#n here'

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>4TE

Jhen %ou add a percentage*!ased <ther 4harge item to an invoice? such as shipping? QuickBooks applies the percentage to the previous line in the invoice' If %ou #ant to appl% the <ther 4harge percentage to several items? then add a 8u!total item "e0plained ne0t$ to the invoice on the line a!ove the <ther 4harge item'

$u.total
Nou=ll need a 8u!total item if %ou appl% sales ta0 to all the products %ou include on a sales form? discount onl% some of the items on a form? or calculate shipping !ased on the value of the order' Nou need to create onl% one 8u!total item in QuickBooks? !ecause a 8u!total item does 2ust one thing: totals all the amounts for the preced* ing lines up to the last su!total or the !eginning of the invoice' That means %ou can add more than one su!total to an invoice' 5or e0ample? %ou can use one 8u!total item to add up the services %ou sell !efore appl%ing a preferred*customer discount and a second 8u!total item for product sales #hen %ou have to calculate shipping' Because %ou can=t change a 8u!total item=s !ehavior? 8u!total items have 2ust t#o fields: Item Bame(Bum!er and Qescription' Nou can t%pe an% name and description %ou #ish in these fields? !ut in practicall% ever% case? 8u!total sa%s it all'

)rou&
@roup items are great timesavers? and the%=re indispensa!le if %ou tend to forget things' :s the name implies? a @roup item represents several related items %ou often !u% or sell together' 4reate a @roup item that contains items that al#a%s appear together? such as each service %ou provide for a landscaping 2o!' That #a%? #hen %ou add the Pandscaping @roup item to an invoice? QuickBooks automaticall% adds the 8ervice items for the various phases? such as .0cavation? @rading? ,lanting? and 4leanup' Nou can also use a @roup item to sho# or hide the underl%ing items? #hich is useful mainl% #hen %ou create fi0ed*price invoices "page 2&1$ and %ou don=t #ant the customer to see the underl%ing details' Aere=s ho# %ou set up a @roup item: V )rou& >a'eJ>u'.er@ T%pe a name for the group that gives a sense of the individual items #ithin it? such as 8ecurit% ,ackage' V 1escri&tion@ T%pe the description that %ou #ant to appear on sales forms' V 6rint ite's in grou&@ To sho# all the underl%ing items on %our invoices? turn on this check!o0' 5igure *E "top$ sho#s an invoice that prints all the items in a group and #hat an invoice looks like #hen %ou leave this check!o0 turned off "!ottom$' V #te'@ To add an item to a group? click a !lank cell in the Item column? sho#n in 5igure *C? and then choose the item %ou #ant' Nou can also create a ne# item !% choosing _:dd Be#` from the drop*do#n list' V Qty@ @roup items can include different )uantities of items? 2ust like a !o0 of notecards usuall% includes a fe# more envelopes than cards' 5or each item in the group? t%pe ho# man% %ou t%picall% sell as part of that group' If the )uantit%

(? e*.% ite3 v*&ies+ t<2e 0 in t%e Qt< .e//s' $(1 .*n t%en s2e.i?< t%e H1*ntities

OTHER T$5E

F i )%RE 59 7

Top: If %ou turn on the +,rint items in group/ check!o0 #hen %ou create a @roup item "8ecurit% ,ackage? in this e0ample$ and then add it to an invoice? QuickBooks lists all the individual items it contains' Bottom: If %ou leave the +,rint items in group/ check!o0 turned off #hen %ou create the @roup item? %ou=ll see the individual items in the 4reate Invoic* es #indo#? !ut the invoice %ou print to send to the customer #ill list onl% the @roup item itself? along #ith the total price for all the items in the group'

F i )%RE 59+

Jhen %ou #ork on a @roup item in the Be# Item or .dit Item #indo#? the !ackground of the Qescrip* tion column is shaded to indicate that %ou can=t edit those cells' That=s !ecause QuickBooks fills in the Qescription cells #ith the contents of each individual item=s Qescription field' To edit them? %ou have to edit the items themselves'

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<TA.> TN,.8 <5 IT.M8

1iscount
:s %ou kno#? a discount is an amount %ou deduct from the standard price %ou charge? such as a volume discount? customer*lo%alt% discount? or sale discount' QuickBooks= Qiscount item calculates deductions like these' B% using !oth 8u!total and Qiscount items? %ou can appl% discounts to some or all of the charges on a sales form' Qiscount items deduct either a dollar amount or a percentage for discounts %ou appl% at the time of sale'
>4TE

.arl% pa%ment discounts don=t appear on sales forms !ecause %ou #on=t kno# that a customer pa%s earl% until long after that form is complete' Nou appl% earl% pa%ment discounts in the >eceive ,a%ments #indo#? descri!ed on page && ' The fields for a Qiscount item are similar to those of an <ther 4harge item #ith a fe# small differences: V *'ount or Q@ To deduct a dollar amount? t%pe a positive num!er "#hole or decimal$ in this field' To deduct a percentage? t%pe a #hole or decimal num!er follo#ed !% +%?/ like ' % ' V *ccount@ 4hoose the account to #hich %ou #ant to post the discounts %ou appl%' Nou can post discounts to either an income or e0pense account' Jhen %ou post discounts to an income account? the% appear as negative income? so %our gross profit reflects #hat %ou actuall% earned after deducting them' ,osting discounts to an e0pense account? on the other hand? makes %our income look !etter than it actuall% is' But the discounts increase the amount in %our e0pense account? so %our net profit is the same no matter #hich approach %ou use' V Ta" !o e@ Most of the time? %ou choose a ta0a!le code in this field "#hich appears onl% if %ou have the program=s sales ta0 features turned on$ so that QuickBooks applies the discount !efore it calculates sales ta0' 5or instance? if customers !u% products on sale? the% pa% sales ta0 on the sale price? not the original price' If %ou choose a nonta0a!le code in this field? QuickBooks applies the discount after it calculates sales ta0' Nou=ll rarel% #ant to do this? though? !ecause it means %ou=ll collect less sales ta0 from customers than %ou have to send to the ta0 agencies'

6ay'ent
Jhen customers send %ou pa%ments? %ou can record them in QuickBooks !% using the >eceive ,a%ments feature "page &2I$' But if %ou=re in the middle of creating invoices #hen the checks arrive? %ou can avoid that task !% recording those pa%ments right in %our invoices !% adding a ,a%ment item' :s 5igure *10 e0plains? ,a%ment items do more than reduce the amount o#ed on the invoice' In addition to the T%pe? Item Bame(Bum!er? and Qescriptions fields? ,a%ment items !oast fields unlike those for other items' These uni)ue fields tell QuickBooks the method of pa%ment that a customer uses and #hether %ou deposit the funds in a specific !ank account or group them #ith other undeposited funds' Aere are the details:

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WORKING

F i )%RE 5910

: ,a%ment item "here? a check$ reduces the !alance on an invoice !% the amount the customer paid and performs the same actions as the >eceive ,a%ments feature: deposits the funds into a !ank account or groups the pa%ment #ith other undeposited funds'

V 6ay'ent Metho @ 4hoose a method such as cash? check? or !rand of credit card' That #a%? #hen %ou choose BankingMMake Qeposits "page &4C$ to make a deposit and the +,a%ments to Qeposit/ #indo# opens? %ou can filter pending deposits !% pa%ment method' V )rou& <ith other un e&osite fun s@ 4hoose this option if %ou #ant to add the pa%ment to other pa%ments %ou received' 5or e0ample? %ou group pa%ments #ith other undeposited funds if %ou save up the checks customers send so %ou can make one trip to deposit them all in %our !ank' That #a%? #hen %ou add this ,a%ment item to a sales form? QuickBooks adds the pa%ment to the list of undeposited funds' To actuall% complete the deposit of all %our pa%ments? choose BankingMMake Qeposits "page &4C$' V 1e&osit To@ If pa%ments flo# into an account #ithout an% action on %our part? such as credit card or electronic pa%ments? choose this option and then choose the appropriate !ank account in the drop*do#n list'

Jorking #ith Items

Item info changes from time to time: ,rices increase or decrease? descriptions change? or %ou decide to use different accounts' Nou can make changes like this at an% time' In addition? %ou can hide items so onl% the ones %ou currentl% sell appear in item drop*do#n lists' If %ou created an item !% mistake? %ou can delete it to remove it permanentl%' This section e0plains ho# to perform all these tasks'

Mo ifying #te's
Nou can change information a!out an item even if %ou=ve alread% used it in transac* tions' The changes %ou make don=t affect e0isting transactions? !ut #hen %ou create ne# transactions using that item? QuickBooks uses the updated info to fill in fields'

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J<>6IB@ JITA IT.M8

In the Item Pist #indo# "PistMItem Pist$? dou!le*click the item %ou #ant to edit' QuickBooks opens the .dit Item #indo#' 8impl% make the changes %ou #ant and then click <6' If %ou #ant to modif% several items at once? use the :dd(.dit Multiple Pist .ntries feature "page 11E in 4hapter I$ instead'
>4TE

If %ou change an account associated #ith an item "like the income account to #hich sales post$? the :ccount 4hange dialog !o0 appears #hen %ou save the edited item' This dialog !o0 tells %ou that all future transactions for that item #ill use the ne# account' If %ou also #ant to change the account on all e0isting transac* tions using the item? consult #ith %our accountant to make sure that change is <6 !efore %ou click Nes' 4lick Bo to keep the old account on e0isting transactions that use the item' Be particularl% attentive if %ou decide to change an item=s T%pe field' Nou can change onl% Bon*inventor% ,art and <ther 4harge items to other item t%pes? and %ou can change them onl% into certain other item t%pes: 8ervice? Inventor% ,art? Inventor% :ssem!l% "availa!le onl% in QuickBooks ,remier and .nterprise$? Bon* inventor% ,art? or <ther 4harge' If %ou conclude from this that %ou can=t change a Bon*inventor% ,art item !ack once %ou change it to an Inventor% part? %ou=re a!solutel% correct' To prevent t%pe*change disasters? !ack up %our QuickBooks file "see page 02$ !efore s#itching item t%pes'
T#6

,arts that %ou keep in inventor% have value that sho#s up as an asset of %our compan%? !ut Bon* inventor% ,arts sho# up simpl% as e0penses' 8o if %ou change a Bon*inventor% ,art item to an Inventor% ,art item? !e sure to choose a date in the +:s of/ field that=s after the date of the last transaction that uses the item in its non*inventor% guise'

Hi ing #te's
Aiding items and deleting them are t#o totall% different actions? although the visi!le result is the same: QuickBooks doesn=t displa% the items in the Item Pist #indo# or in item drop*do#n lists' :s #ith deleting items "#hich %ou=ll learn a!out in a sec?$ #hen %ou hide items? the% don=t appear in the Item Pist? #hich prevents %ou from selecting them accidentall% and keeps %our Item Pist more concise' But unlike deleting? hiding is reversi!le: Nou can s#itch items !ack to active status if %ou start selling them again' 8uppose %ou hid the item for !ell*!ottom hip*huggers in 1CD4' Qecades later? no# that =D0s retro has !ecome cool again? %ou can reactivate that item and use it on sales forms' "<f course? %ou=ll pro!a!l% #ant to edit the cost and sales price to reflect toda%=s econom%'$ If %ou=ve sold an item in the past? then the onl% #a% to remove it from the Item Pist is to hide itUQuickBooks #on=t let %ou delete items that have transactions associ* ated #ith them' Aere=s a guide to hiding and reactivating items: V Hi e an ite'@ In the Item Pist? right*click the item and choose Make Item Inac* tive from the shortcut menu' The item disappears from the list'

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: @ie= *// ite3s+ *.tive (& in*.tive' At t%e ;(tt(3 (? t%e Ite3 Cist =in)(=+ t1&n (n t%e 4In./1)e in*.tiveJ .%e.0;(x' KT%is .%e.0;(x is

WORKING

items are active'$ QuickBooks then displa%s a column #ith an R as its heading and sho#s an R in that column for ever% inactive item in the list'

V Reactivate a hi en ite'@ 5irst? turn on the +Include inactive/ check!o0 to displa% all items' Then? click the R ne0t to the name of the item %ou #ant to reactivate' Jhen %ou click the R ne0t to a parent item? QuickBooks opens the :ctivate @roup dialog !o0' If %ou #ant to reactivate all the su!items as #ell as the parent? click NesW to reactivate onl% the parent item? click Bo' If %ou find that %ou=re constantl% hiding items %ou no longer sell? %our Item Pist might !e too specific for %our constantl% changing product list' 5or e0ample? if %ou create 100 items for the clothes that are fashiona!le for teenagers in Ma%? those items #ill !e o!solete !% Oune' 8o consider creating more generic items? such as pants? shorts? T*shirts? and !athing suits' Nou can then reuse these items season after season? %ear after %ear? #ithout #orr%ing a!out running out of room in the Item Pist? #hich is limited to 14? 00 entries'
T#6

To see ho# man% items %ou have? press 52 to open the ,roduct Information #indo#' In the Pist Informa* tion section on the right side of the #indo#? look for the Total Items figure "%ou ma% have to scroll do#n in the Pist Information !o0 to see it$'

1eleting #te's
The onl% time %ou=ll delete an item is #hen %ou create it !% mistake and #ant to eliminate it permanentl% from the Item Pist' Nou can delete an item onl% if it doesn=t have an% transactions associated #ith it' If %ou erroneousl% create an item and catch %our mistake immediatel%? deleting the offender is no s#eat' <pen the Pist Item #indo# "PistsMItem Pist$ and then use one of these methods: V 8elect the item and then press 4trlTQ' V >ight*click the item? and then choose Qelete Item on the shortcut menu' V 8elect the item? and then head to the main QuickBooks menu !ar and choose .ditMQelete Item' V :t the !ottom of the Item Pist #indo#? click ItemMQelete Item' If %ou tr% to delete an item that=s used in even one transaction? QuickBooks #arns %ou that %ou can=t delete it' 8a% %ou created an item !% mistake and then compounded the pro!lem !% inadvertentl% adding the item to an invoice' Jhen %ou realiKe %our error and tr% to delete the item? QuickBooks refuses to o!lige' 5ortunatel%? it=s prett% eas% to run a report to find the transactions that contain that item and then replace it #ith another item:

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J<>6IB@ JITA IT.M8

1' 4&en the #te' 2ist <in o< K2istsM#te' 2istL, an then right9click the ite' an choose GQuickRe&ort: Rite' na'eSH on the shortcut 'enu@ QuickBooks opens the Item Quick>eport report #indo#' Qepending on ho# %our report preferences are set? the Modif% >eport dialog !o0 might open as #ell' 2' #f the Mo ify Re&ort ialog .o" a&&ears, on the 1is&lay ta., choose *ll at the to& of the 1ates ro&9 o<n list an then click 4:@ If the Modif% >eport dialog !o0 doesn=t appear? in the Item Quick>eport #indo#? choose :ll in the Qates drop*do#n list' &' To e it a transaction to re'ove an ite', in the re&ort <in o<, the transaction@ ou.le9click

QuickBooks opens the dialog !o0 or #indo# that corresponds to the t%pe of transaction %ou dou!le*clicked' 5or e0ample? if %ou dou!le*click an invoice? QuickBooks opens the 4reate Invoices #indo# and displa%s the invoice %ou chose' In the 4reate Invoices #indo#=s Item column? click the cell containing the item %ou #ant to delete? click the do#n arro# in that cell? and then choose the replacement item from the Item drop*do#n list' 4' To save the transaction <ith the revise ite', click $ave A !lose@

Nou=ll kno# that %ou=ve successfull% eliminated the item from all sales transac* tions #hen the Item Quick>eport #indo# sho#s no transactions'
T#6

To make sure %ou=ve removed all links to the item? in the !utton !ar at the top of the report #indo#? click >efresh to update the report !ased on the current data in %our QuickBooks file' ' To close the re&ort <in o<, click the F .utton at its u&&er right@ QuickBooks takes %ou !ack to the Item Pist #indo#' I' #n the #te' 2ist <in o<, select the ite' you <ant to elete an then &ress !trlO1@ #n the 1elete #te' 'essage .o" that a&&ears, click 4: to confir' that you <ant to get ri of the ite'@ The item disappears from %our Item Pist for good? and %ou=re read% to get !ack to #ork'

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CHA5TER

I Qata .ntr% 8hortcuts for Pists

I f %ou fre)uentl% add or edit more than one customer? vendor? or item at a time?
#orking in a Be# or .dit #indo# "like Be# 4ustomer or .dit Item$ isn=t onl% te* dious? !ut it also takes up time %ou should spend on more important tasks? like selling? managing cash flo#? or finding out #ho has the incriminating pictures from the last compan% part%' Jhen %ou set up %our compan% file? the QuickBooks 8etup dialog !o0 helps %ou !ring information in from an email program or .0cel "page 1E$? and %ou can use that same #indo# an%time %ou #ant to add more customers or vendors' :nother option is the :dd(.dit Multiple Pist .ntries feature' Jhen %ou=re creating customers? vendors? or items? %ou can use the :dd(.dit Multiple Pist .ntries #indo# to paste data from .0cel into QuickBooks' <r? to edit e0isting records? %ou can filter or search the list in that #indo# to sho# 2ust the customers "or vendors? or items$ %ou #ant to update and then paste in .0cel data? t%pe in values? or cop% values !et#een records' This chapter sho#s %ou ho# to perform all those tasks' Then again? %ou might store info a!out customers and vendors in other programs such as a data!ase or #ord*processing program #here %ou create mailing la!els' If %our other programs can create .0cel*compati!le files or delimited te0t files? %ou can avoid data*entr% grunt #ork !% transferring data to or from QuickBooks' "Qelimited te0t files are simpl% files that separate each piece of data #ith a comma? space? ta!? or other character'$ In !oth t%pes of files? the same kind of info appears in the same position in each line or ro#? so QuickBooks "as #ell as other programs$ can pull the information into the right places' Jhen %ou #ant to transfer a ton of data from another program into QuickBooks? importing is the #a% to go' B% mapping QuickBooks fields to the fields in the other program? %ou can )uickl% transfer hundreds or even thousands of records' In this chapter? %ou=ll learn a!out

11

ADDING AND M;PTI,P.

>.4<>Q8

the ke%#ords QuickBooks uses to put %our data into the correct fields and ho# to get %our import file set up to #ork #ith QuickBooks' The chapter #raps up #ith the steps for importing data into %our compan% file' "4hapter 2I provides the full stor% on importing and e0porting data'$

:dding and .diting Multiple >ecords

The :dd(.dit Multiple Pist .ntries feature is a great tool for adding or updating values in the 4ustomer? Lendor? and Item lists' If %ou have data in an .0cel spreadsheet? %ou can paste it directl% into a ta!le in the :dd(.dit Multiple Pist .ntries #indo#' The #indo#=s features for cop%ing or duplicating values !et#een records come in hand% #ith changes like updating the !illing address for a customer #ho sends %ou 2o! after 2o!' "T%ping values into cells #orks? too? if %ou notice a t%po in one of the records in the list'$ :nd %ou can customiKe the #indo#=s ta!le to sho# onl% the customers? vendors? or items %ou #ant to edit and the fields %ou #ant to modif%' This feature goes !% different names depending on #here %ou find it in QuickBooks' 4hoose it in an% of these locations to open the :dd(.dit Multiple Pist .ntries #indo#: V #n the 2ists 'enu, choose * JE it Multi&le 2ist Entries@ Jhen %ou go this route? QuickBooks sets the #indo#=s Pist !o0 to 4ustomers' V #n the !usto'er !enter tool.ar, click >e< !usto'er A -o.M* Multi&le !usto'er:-o.s or E"celM6aste fro' E"cel@ QuickBooks sets the Pist !o0 to 4ustomers' V #n the /en or !enter tool.ar, click >e< /en orM* Multi&le /en ors or E"celM6aste fro' E"cel@ QuickBooks sets the Pist !o0 to Lendors' V *t the .otto' of the #te' 2ist <in o< K&age 102L, click #te'M* JE it Multi&le #te's or E"celM6aste fro' E"cel@ QuickBooks sets the Pist !o0 to 8ervice Items'

$electing a 2ist to ;ork ;ith

:s mentioned a!ove? if %ou open the :dd(.dit Multiple Pist .ntries #indo# from the 4ustomer 4enter? Lendor 4enter? or Item Pist #indo#? QuickBooks automaticall% selects the appropriate list in the #indo#=s Pist drop*do#n menu' Nou can s#itch lists !% choosing 4ustomers? Lendors? 8ervice Items? Inventor% ,arts? or Bon*inventor% ,arts from this drop*do#n menu'
T#6

If %ou set up 2o!s for customers? the :dd(.dit Multiple Pist .ntries #indo#=s ta!le includes ro#s for !oth customers and 2o!s' The Bame column contains the customer=s name for a customer ro# and the 2o!=s name for a 2o! ro#' ;suall%? %ou can spot 2o! ro#s !% looking at the 4ompan% Bame field? since all 2o!s for that customer #ill have the same value listed here'

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QUICKBOOKs 2014: tHe MIssInG

!usto'i=ing the Ta.leBs !olu'ns

To paste data from .0cel in a 2iff%? take a minute to get the columns in the :dd(.dit Multiple Pist .ntries #indo#=s ta!le in the same order as the columns in %our .0cel spreadsheet' If %ou=re an .0cel #hiK? %ou ma% prefer to rearrange the columns in %our spreadsheet' <r %ou can customiKe the ta!le in QuickBooks !% clicking 4ustomiKe 4olumns in the #indo#=s upper right to open the 4ustomiKe 4olumns dialog !o0 sho#n in 5igure I*1'

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In addition to adding and removing columns? %ou can change the position of a column !% selecting it in the 4hosen 4olumns list and then clicking Move ;p or Move Qo#n "foreground$' If %ou completel% mangle the columns? click Qefault to restore the original ones' Jhen %ou click <6? the 4ustomiKe 4olumns dialog !o0 closes? and the changes %ou made are reflected in the ta!le "!ackground$'

Aere are the ta!le customiKations %ou can make: V * a colu'n@ 8elect the field %ou #ant in the :vaila!le 4olumns list? and then click :dd' The field 2umps over to the 4hosen 4olumns list' V Re'ove a colu'n@ 8elect a field in the 4hosen 4olumns list and then click >emove' The field moves !ack over to the :vaila!le 4olumns list' Nou can=t remove re)uired fields like BameW QuickBooks gra%s out the >emove !utton if %ou select a re)uired field in the 4hosen 4olumns list' V Reor er colu'ns@ In the 4hosen 4olumns list? select the field %ou #ant to move to a different position in the ta!le' Then click Move ;p or Move Qo#n to move the field up or do#n in the list? respectivel%' Moving a field up in the list posi* tions the field farther to the left in the ta!leW moving it do#n in the list pushes the field=s column to the right in the ta!le'

CHA5teR 7: DATA ENTR$

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1is&laying the Recor s 8ou ;ant

In addition to customiKing the columns in the :dd(.dit Multiple Pist .ntries ta!le? %ou can also control #hich records the ta!le displa%s' 5or e0ample? editing entries is easier if %ou filter the list to displa% onl% the ones %ou #ant to edit' Aere are some #a%s to control #hat %ou see in the ta!le: V Filter the entries@ The Lie# drop*do#n list includes several choices for filter* ing the list' 4hoose the :ctive entr% ":ctive 4ustomers? :ctive Lendors? :ctive 8ervice Items? and so on$ if %ou #ant to make changes to onl% active records in %our compan% file' 4hoosing the Inactive entr% "Inactive 4ustomers? Inactive Inventor% Items? and so on$ displa%s onl% records that %ou=ve set to inactive status "page 114$' Because QuickBooks doesn=t save the changes %ou make in the :dd(.dit Mul* tiple Pist .ntries #indo# until %ou click 8ave 4hanges? %ou can filter !% ;nsaved 4ustomers "or ;nsaved Lendors or ;nsaved Items$ to see all the entries %ou=ve edited !ut haven=t %et saved' 4hoosing the entr% that ends in +#ith errors/ displa%s onl% entries that contain invalid values? like a vendor t%pe or ta0 code that doesn=t e0ist in %our com* pan% file' In fact? if %ou click 8ave 4hanges #hen there are records #ith errors? QuickBooks automaticall% filters the list to the +#ith errors/ vie# so %ou can see #hat %ou need to correct !efore %ou can save %our changes' ,age 12I e0plains ho# to spot and fi0 errors' To filter the list to %our e0act specifications? choose 4ustom 5ilter and then fill in the dialog !o0 sho#n in 5igure I*2 "foreground$' 5or e0ample? if %ou #ant to divide %our government customers into local? state? and federal groups? %ou can filter the list to sho# onl% records #ith +@overnment/ in their customer fields' Bote that QuickBooks displa%s onl% list entries that e0actl% match #hat %ou filter for? so if %ou t%pe " $ to look for the area code? records that don=t have parentheses around the area code #on=t sho# up' V Fin entries@ T%ping a #ord? value? or phrase in the #indo#=s 5ind !o0 is similar to appl%ing a custom filter to the list? e0cept that QuickBooks searches all fields' 5or e0ample? if %ou t%pe in the 5ind !o0 and then click the 8earch !utton "#hich has a magnif%ing glass on it$? QuickBooks displa%s records that contain an%#here? #hether it=s in the compan% name? telephone num!er? address? or account num!er field'

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To clear a custom filter or the search criteria %ou t%ped in the 5ind !o0? simpl% click the !utton #ith the red R on it to the right of the 5ind !o0'

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In the 4ustom 5ilter dialog !o0? %ou can t%pe a #ord? value? or phrase to look for? and specif% the fields %ou #ant QuickBooks to search' 5or e0ample? t%pe cia in the 5or field and set the +in/ drop*do#n list to +:ll common fields/ to find customers #ith +cia/ in fields like Bame? 4ompan% Bame? and so on'

:fter %ou search for one value? %ou can search for something else #ithin the results from the first search' 5or e0ample? %ou could do an initial search for customers #ith +Te0as/ in their addresses? and then search #ithin those re* sults to find ever% customer in Qallas' To do so? t%pe the second search value in the 5ind !o0? turn on the +8earch #ithin results/ check!o0? and then click the 8earch !utton'
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QuickBooks is )uite literal in its searches? so the entries %ou see in %our search results e0actl% match #hat %ou t%ped in the 5ind !o0' 5or e0ample? if %ou t%pe Be# Nork? QuickBooks displa%s customer records that contain that e0act phrase? !ut not ones that use the a!!reviation BN' V $ort the list entries@ To sort the entries in the ta!le? click the column heading for the field %ou #ant to sort !%? and QuickBooks sorts the records in ascending order "from : to \ or from lo# to high num!ers$' 4lick again to sort in descend* ing order' Jhen the ta!le is sorted !% the values in a given column? a small triangle appears to the right of that column=s heading' The triangle points up #hen the column is sorted in ascending order and do#n #hen the values are sorted in descending order'

ing or E iting 2ist Entries

Jhether %ou #ant to add ne# entries or edit e0isting ones? the :dd(.dit Multiple Pist .ntries #indo# offers several hand% options' Nou can t%pe in values or use features like 4op% Qo#n to cop% values !et#een records' If %our data is in an .0cel

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spreadsheet? pasting the info from .0cel into the ta!le is a !reeKe' "Jhen %ou #ant to add a ne# record? %ou first have to click the first empt% ro# at the !ottom of the list'$ This section e0plains ho# to enter data directl% in the ta!le or paste it from .0cel' E>TER#>) 1*T* 1#RE!T28 #> THE T*B2E 5or an edit here and a ne# entr% there? the :dd(.dit Multiple Pist .ntries ta!le helps take the tedium out of data entr%' Aere are the various #a%s to enter values in records: V Ty&e values in cells@ This method is straightfor#ard: 4lick a cell and make %our changes' Jhen %ou click a cell that alread% contains data? the program automaticall% selects the cell=s contents so %ou can start t%ping to replace the e0isting value' Nou can also use common editing techni)ues like dragging to select te0t or clicking to position %our cursor in the te0t' V !o&y an &aste ata <ithin the ta.le@ Nou can also cop% and paste data from one cell in the ta!le to another' 5or e0ample? if a customer #ith several 2o!s has relocated its main office? %ou can cop% values from Bill To cells and paste them into the cells for the customer=s 2o!s' Jhen %ou cop% and paste data #ithin the ta!le? %ou can cop% onl% one cell at a time' >ight*click the cell %ou #ant to cop%? and then choose 4op% on the shortcut menu' Then right*click the cell into #hich %ou #ant to paste the data? and choose ,aste on the shortcut menu' 6e%!oard shortcuts #ork? too: ,ress 4trlT4 to cop% a cell? and 4trlTL to paste the copied data' If %ou #ant to move the data from the original cell to a ne# home? use 4trlTR to cut the data rather than cop% it'
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If %ou #ant to cop% several cells in the :dd(.dit Multiple Pist .ntries ta!le? it=s )uicker to make the changes in an .0cel spreadsheet and then paste the data from .0cel into the :dd(.dit Multiple Pist .ntries ta!le "page 12&$' V 1u&licate a ro<@ To create a ne# record that has man% of the same values as an e0isting record? right*click a cell in the e0isting ro# and then choose Quplicate >o# from the shortcut menu' The ne# record appears in the ro# !elo# the original and contains all the same values as the original record? e0cept that the value in the first field !egins #ith +Q;,/ to differentiate it from the original' 5irst? edit the Bame cell to reflect the ne# name' Then edit the cells in the ro# that have different values' V !o&y values o<n a colu'n@ Nou can )uickl% fill in several cells in a column !% using the 4op% Qo#n feature' Because this feature copies data into all cells !elo# the one %ou select? it=s important to filter the list "page 120$ to sho# onl% the records %ou #ant to change' Then right*click the cell %ou #ant to cop% do#n the column and choose 4op% Qo#n from the shortcut menu' QuickBooks copies the value in the selected cell to all the cells !elo# it in the column? over#riting an% e0isting data' 5or e0ample? if %ou #ant to change the contact name for all the 2o!s for a particular customer? filter the list to sho# 2ust the records for that customer "in the 5ind !o0? t%pe the customer=s name? and then click the

3*,ni?<in, ,/*ss i.(nL' Next+ t<2e t%e ne= .(nt*.t int( t%e ?i&st C(nt*.t .e//' T%en &i,%t-./i.0 t%*t .e// *n) .%((se C(2< D(=n'
V #nsert a ro<@ If %ou #ant to insert a !lank line in the ta!le "to create a ne# 2o! for a customer? for e0ample$? right*click the ro# that=s currentl% #here %ou #ant the !lank line? and then choose Insert Pine from the shortcut menu "or press 4trlTInsert$' V 1elete a ro<@ If %ou created a record !% mistake? %ou can get rid of it !% right* clicking an%#here in its ro# and then choosing Qelete Pine' "This entr% is gra%ed out if the entr% is used in a transaction or other record? !ecause %ou can=t delete a record if it=s referenced some#here else in %our compan% file'$ V !lear a colu'n@ To clear all the values in a column? right*click in the column and then choose 4lear 4olumn from the shortcut menuW QuickBooks immediatel% removes all the values in that column' If %ou chose this feature !% mistake? %ou can undo the deletion !% clicking 4lose and then? in the ;nsaved 4ustomer"s$ message !o0? clicking Bo'

ADDING AND EDITING

!468#>) *>1 6*$T#>) /*2%E$ FR4M EF!E2 If %ou=re a fan of cop%ing and pasting "and #ho isn=tG$? %ou can cop% data from an .0cel spreadsheet "a single cell? a range of cells? one or more ro#s? or one or more columns$ and paste it into the ta!le' The onl% re)uirement is that the ro#s and columns in the ta!le and in the spreadsheet have to contain the same information in the same order' Nou can rearrange the ro#s and columns either in the :dd(.dit Multiple Pist .ntries #indo# "page 11C$ or in .0cel? #hichever %ou prefer' If %ou #ant to cop% and paste customers and 2o!s "or items #ith su!items$? %ou first have to create the top*level entries? as sho#n in 5igure I*&' That=s !ecause 2o!s %ou paste include the name of the customer in the 4ompan% Bame field "for items? the parent item=s name appears in the +8u!item of/ field$' <nce the parent entries e0ist? %ou can use the :dd(.dit Multiple Pist .ntries #indo# again to paste 2o!s "or su!items$'
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To prevent errors #hen %ou cop% and paste data? make sure the values %ou referenceUsuch as ac* counts? ta0 codes? and so onUalread% e0ist in %our compan% file' Aere=s ho# to get started #ith entering data via the :dd(.dit Multiple Pist .ntries #indo#? using items as an e0ample: 1' 4n the QuickBooks Ho'e &age, in the !o'&any &anel, click #te's A $ervices@ The Item Pist #indo# opens'

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4reate customers !efore %ou create 2o!s? and create parent items !efore creating su!items' That #a%? the compan% name %ou paste in the 4ompan% Bame field "or the parent item name %ou paste in the +8u!item of/ field$ #ill e0ist in %our compan% file' If %ou don=t create the par* ent items first? QuickBooks #ill displa% an error mes* sage #hen %ou tr% to paste the 2o!s or su!items'

2' Right9click the #te' 2ist <in o<, an then choose * JE it Multi&le #te's fro' the shortcut 'enu@ K*lternatively, at the .otto' of the <in o<, click #te'M* JE it Multi&le #te's@L The :dd(.dit Multiple Pist .ntries #indo# opens' The Pist !o0 is set to 8ervice Items or the t%pe of item %ou selected the last time %ou used this #indo#' The ta!le initiall% displa%s the active items for the t%pe selected in the Pist !o0 "5igure I*4$? #hich makes sense !ecause %ou t%picall% #ant to add or edit items that %ou=re currentl% using' To filter the list to sho# specific kinds of items? in the Lie# drop*do#n menu? choose the kind %ou #ant' &' #f you <ant to <ork <ith a ifferent ty&e of ite', in the 2ist ro&9 o<n 'enu, choose !usto'ers, /en ors, $ervice #te's, #nventory 6arts, or >on9 inventory 6arts@ The columns in the ta!le var% depending on the list %ou select and the pref* erences %ou=ve turned on' 5or e0ample? for 8ervice items? the ta!le includes

.(/13ns ?(& Ite3 N*3e+ 1;ite3 (?+ */es 5&i.e+ In.(3e

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turned on the sales ta0 preference "page &$U8ales Ta0 4ode' If %ou=ve turned on the preference for inventor% "page 2 $ and choose Inventor% ,arts? %ou see a 4<@8 :ccount column? among others' If %ou choose the 4ustomers or Lendors list? the ta!le initiall% displa%s contact info and a fe# other fields' "8ee page 11C to learn ho# to customiKe the columns that appear in the ta!le'$

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In the Pist drop*do#n menu? choose the t%pe of item %ou #ant to #ork on' The ta!le displa%s the ac* tive items of the selected t%pe so %ou can add or edit them' To filter the list? in the Lie# drop*do#n menu? choose the kind of item %ou #ant or choose 4ustom 5ilter to define a more targeted filter "page 120$'

4' $<itch to E"cel an co&y the ata you <ant fro' your s&rea sheet@ :s e0plained earlier? the order of the columns in the :dd(.dit Multiple Pist .n* tries ta!le and %our .0cel spreadsheet have to match or %ou=ll see errors #hen %ou paste the data "#hich %ou=ll do in the ne0t step$' To fi0 that? reorder the columns in either .0cel or QuickBooks "page 11C$' Jhen the programs= columns match? in .0cel? select the information %ou #ant to paste into QuickBooks and then press 4trlT4 to cop% it' ' Back in the * JE it Multi&le 2ist Entries <in o<, click the first .lank #te' >a'e cell Kor >a'e cell if youBre &asting custo'er or ven or infoL, an then &ress !trlO/ Kor choose E itM6aste in the 'ain QuickBooks 'enu .arL@ Jhen %ou paste .0cel data into e0isting records in the :dd(.dit Multiple Pist .ntries #indo#? QuickBooks over#rites the e0isting values in the cells' To paste .0cel data into ne# records? !e sure to select the first empt% ro# in the #indo# !efore pasting the data' QuickBooks !egins pasting the copied data into the selected cell and then con* tinues pasting into the cells !elo# and to the right of the selected cell' 4ells that contain data #ith errors? such as invalid values or list entries that don=t e0ist in QuickBooks? appear in red te0t' 8ee page 12I to learn ho# to correct these errors'

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If %ou #ant to paste parent and su!items into the :dd(.dit Multiple Pist .ntries ta!le? paste the top*level items first and then click 8ave 4hanges' Then follo# #ith a separate paste pass for each su!se)uent level of %our Item Pist' "5or customers #ith 2o!s? paste the customers first? and then paste their 2o!s in a second pass'$ That #a%? the parent items %ou need #ill alread% e0ist so the ne# entries #ill paste in #ithout errors'

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$aving !hanges
:fter %ou=ve completed the additions and modifications %ou #ant in the :dd(.dit Multiple Pist .ntries #indo#? click 8ave 4hanges to save %our #ork' QuickBooks saves all the entries that have no errors and tells %ou ho# man% records it saved'

!orrecting Errors
If %ou tr% to save changes and QuickBooks finds an% errors? like a value that doesn=t e0ist in the Terms list or a 2o! that !elongs to a customer that doesn=t e0ist in Quick* Books? it filters the entries in the :dd(.dit Multiple Pist .ntries #indo#=s ta!le to 2ust those #ith errors and displa%s the incorrect values in red te0t' ,oint %our cursor at a cell to see a hint a!out the error' 5or e0ample? if %ou t%ped a letter in a price field? QuickBooks tells %ou that the field contains an invalid character' If the pro!lem is a list entr% that doesn=t e0ist? the +Zlist name[ Bot 5ound/ dialog !o0 opens "#here +Zlist name[/ is a list like Terms$ and tells %ou the value isn=t in the list' In the dialog !o0? click 8et ;p to add the entr% to the list' 5i0 an% other errors and then click 8ave 4hanges again'
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If %ou don=t kno# #hat=s causing the error? select the incorrect value and delete it !% pressing Qelete or Backspace' Then? #hen %ou figure out #hat the value should !e? %ou can edit that record in the :dd(.dit Multiple Pist .ntries #indo# or the corresponding .dit dialog !o0'

Importing 4ustomer? Lendor? and Item Information

If %ou have hundreds of records to stuff into QuickBooks? even cop%ing and past* ing can !e tedious' But if %ou can produce a delimited te0t file or a spreadsheet of customer or vendor info in the program #here %ou currentl% store it "page ICI$? then %ou can match up %our source data #ith QuickBooks= fields and import all %our records in one fell s#oop' Qelimited files and spreadsheets compartmentaliKe data !% separating each piece of info #ith a comma or a ta!? or !% cu!!%holing them into columns and ro#s in a spreadsheet file' These files aren=t necessaril% read% to import into QuickBooks? though' Aeadings in a delimited file or spreadsheet might identif% the field names in the program that originall% held the information? !ut QuickBooks has no #a% of kno#ing the correlation !et#een those fields and its o#n'

IM5ORTING B1t )(nt =(&&<: Q1i.0B((0s %e/2s <(1 i32(&t <(1& Ex.e/ )*t* ?(& CU TOMER+
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dors? and items' There=s a data import #iKard right in the program' Nou can use its pre*formatted .0cel templates to import data from %our o#n .0cel spreadsheet' "If %ou don=t need an% handholding at all? head to page ICI in 4hapter 2I for the full scoop on importing data into QuickBooks'$
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:l#a%s !ack up %our compan% file !efore %ou import data in case %ou run into pro!lems' That #a%? %ou can restore %our pre*import file and tr% again' ,age 02 dishes out the details on creating a !ackup file'

#'&orting <ith the E"cel #'&ort ;i=ar Te'&lates

QuickBooks= .0cel import #iKard is eas% to get to and eas% to use' The pre* formatted spreadsheets that come #ith it contain a small su!set of the fields associated #ith each list %ou can import' 5or e0ample? the customer template includes columns for !asic contact info and an account num!er' If the fields %ou #ant to import are in the #iKard=s .0cel templates? %ou can=t !eat this #iKard for ease of use' "The #iKard=s :dvanced Import !utton helps %ou import info from other .0cel spreadsheets' The ne0t section sho#s %ou ho# to put that !utton to use'$ Aere=s ho# to use the .0cel import #iKard and its !uilt*in spreadsheets: 1' #n QuickBooks, choose FileM%tilities M#'&ortME"cel Files@ The +:dd Nour .0cel Qata to QuickBooks/ #iKard opens' "If %ou see the :dd( .dit Multiple Pist .ntries dialog !o0? click Bo to proceed to the #iKard' If %ou don=t #ant to see this message again? turn on the +Qo not displa%/ check!o0'$ 2' !lick the .utton for the ty&e of ata you <ant to i'&ort: !usto'ers, /en9 ors, or 6ro ucts # $ell@ Nou see a message #arning that %ou can=t undo the import and recommending that %ou !ack up %our compan% file first' If %ou #ant to create a !ackup? click Bo? create the !ackup? and then !egin #ith step 1 again' If %ou=re read% to import data? click Nes to close the message !o0' QuickBooks opens an .0cel template for the t%pe of data %ou=re importing? as sho#n in 5igure I* ' &' !o&y your ata into the te'&late@ <pen the .0cel spreadsheet #hose info %ou #ant to get into QuickBooks? select the data %ou #ant to cop%? and then press 4trlT4' Be0t? s#itch to the .0cel template QuickBooks created and press 4trlTL to paste the data' "If %ou need help? click the template=s 8ho# Qetailed Instructions !utton'$ 4' *fter youBve co&ie all the ata fro' your s&rea sheet into the E"cel te'9 &late an none of the te'&lateBs cells are yello<, save the te'&late@ In .0cel 2010 or 201&? choose 5ileM8ave' In .0cel 200D? choose <fficeM8ave' Then close the spreadsheet %ou copied data from'

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The .0cel import templates not onl% get %our data into the right fields? !ut the% also help %ou #ith ever% step' 5or e0ample? the !lue !o0 "identi* fied here as a 4oach tip$ gives %ou advice a!out ho# to cop% data from an .0cel spreadsheet into the template' If a cell turns %ello#? it means there=s a pro!lem #ith the data in it' ,oint %our cursor at the red triangle in the cell=s upper* right corner to see #hat the pro!lem is and ho# to fi0 it'

' #n QuickBooksB E"cel te'&late, click *

My 1ata >o<@

The +:dd Nour .0cel Qata to QuickBooks/ #iKard sho#s ho# much progress it has made importing the data' Jhen it=s done? it places green checkmarks to the left of all three steps and sho#s ho# man% records it imported' Nou can click the !utton that sa%s +Lie# Zt%pe of imported info[/ to see the list %ou imported? or click 4lose and vie# %our lists as %ou usuall% do' 5or e0ample? to see %our 4ustomer Pist? click 4ustomersM4ustomer 4enter'

#'&orting 1ata Fro' 8our 4<n E"cel File

Nou don=t have to use the data import #iKard=s spreadsheets' If %our data is alread% sitting in a spreadsheet? the #iKard=s :dvanced Import !utton helps %ou map %our spreadsheet=s columns to QuickBooks fields and then import %our data' This section sho#s %ou ho# it #orks' Aere=s ho# %ou import data from an e0isting .0cel file: 1' #n QuickBooks, choose FileM%tilitiesM#'&ortME"cel Files@ #n the G* 8our E"cel 1ata to QuickBooksH <i=ar , click the * vance #'&ort .utton@ The +Import a file/ dialog !o0 opens'

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Jhat if %ou don=t have data in an .0cel spreadsheetG There=s no need to set up %our o#n file' The +QuickBooks Import .0cel and 48L toolkit/ "http:((tin%url'com (Dchn k)n$ includes a sample .0cel spreadsheet #ith four #orksheets' .ach #orksheet comes #ith columns that correspond to the fields associated #ith the 4ustomer? Lendor? Item? and :ccount Pists' 5ollo# the instructions on the #e! page to do#nload the toolkit to %our computer' 2' #n the G#'&ort a fileH ialog .o", on the G$et u& #'&ortH ta., click Bro<se an select the E"cel file you <ant to i'&ort@ QuickBooks then populates the +4hoose a sheet in this .0cel #ork!ook/ drop* do#n list #ith the names of the #orksheets in the #ork!ook %ou selected' &' %se the G!hoose a sheet in this E"cel <ork.ookH <orksheet you <ant to i'&ort@ ro&9 o<n list to &ick the

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QuickBooks automaticall% turns on the +This data file has header ro#s/ check* !o0? #hich is perfect #hen the first ro# of the .0cel #ork!ook contains te0t la!els for the columns' 4' #n the G!hoose a 'a&&ingH ro&9 o<n list, choose T* >e<U@

The Mappings dialog !o0 opens' ' #n the GMa&&ing na'eH .o", ty&e a na'e for the set of corres&on ences .et<een fiel s an colu'ns youBre a.out to create@ #n the G#'&ort ty&eH ro&9 o<n list, choose the kin of ata youBre i'&orting@ Nou can choose 4ustomer? Lendor? Item? or :ccount to import data into an% of those lists' I' For each QuickBooks fiel liste in the left colu'n, in the #'&ort 1ata col9 u'n, choose the corres&on ing E"cel hea er or colu'n na'e, as sho<n in Figure 090@ The QuickBooks column lists ever% field associated #ith the list %ou selected in the +Import t%pe/ drop*do#n list' If %ou don=t #ant to import data into a QuickBooks field? leave the corresponding cell in the Import Qata column !lank' D' To tell QuickBooks ho< to han le u&licate recor s an errors, click the G#'9 &ort a fileH ialog .o"Bs 6references ta. an choose the settings you <ant@ <ut of the !o0? QuickBooks selects the +,rompt me and let me decide/ option in the Quplicate Aandling section? #hich puts %ou in charge of deciding #hat to do' If the records in %our compan% file are up to date? %ou can choose the +6eep e0isting data and discard import data/ option to keep the records in QuickBooks #hen the same record e0ists in %our compan% file and the .0cel spreadsheet' <r %ou can tell the program to replace %our e0isting data in QuickBooks #ith or #ithout !lank fields'

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If %ou kept the +This data file has header ro#s/ check!o0 turned on in step &? then the drop*do#n lists that appear #hen %ou click a cell in the Import Qata column sho# the column headings from %our .0cel spreadsheet' If %our spreadsheet doesn=t contain header ro#s? then the drop*do#n list #ill displa% entries like 4olumn :? 4olumn B? and so on'

8imilarl%? in the .rror Aandling section? QuickBooks selects the option that imports all records !ut leaves fields #ith errors !lank' Nou can also tell the program to skip records #ith errors' E' *fter youBve 'a&&e fiel s, click $ave@ all the colu'ns you <ant to i'&ort to QuickBooks

The Mappings dialog !o0 closes and %ou=re !ack in the +Import a file/ dialog !o0' C' To revie< the ata youBre a.out to i'&ort, click 6revie<@ #n the 6revie< ialog .o", in the G#n ata &revie< sho<H ro&9 o<n list, choose Gonly errorsH to see ro<s of ata that contain errors@ Jhen %ou select an incorrect entr%? the +Qetails for/ ta!le sho#s the values %ou=re tr%ing to import and #hat the pro!lem is so %ou can correct it' Nou can also select options to skip importing ro#s #ith errors or import records and leave error fields !lank'

IM5ORTING 10' C/i.0 OK t( ./(se t%e 5&evie=

Nou can also click Import in the ,revie# dialog !o0' 11' Back in the G#'&ort a fileH ialog .o", click #'&ort@ !lick 8es to co'&lete the i'&ort@ : message !o0 tells %ou ho# man% records #ere imported and the num!er of records #ith errors or #arnings' 4lick <6 to close the message !o0 and the +Import a file/ dialog !o0' That=s it] @o ahead and open the list #ith the data %ou imported "for e0ample? click 4ustomers in the Aome page to open the 4ustomer 4enter$ and admire %our handi#ork'

CU TOMER+
IB5<>M:TI<B

!H*6TER

D 8etting ;p <ther QuickBooks Pists

pen an% QuickBooks #indo#? dialog !o0? or form? and %ou=re !ound to !ump into at least one list' These drop*do#n lists make it eas% to fill in transactions and forms' 4reating an invoiceG If %ou pick the customer and 2o! from the 4ustomer:Oo! drop*do#n list? QuickBooks fills in the customer=s address? pa%ment terms? and other fields for %ou' 8electing pa%ment terms from the Terms Pist tells the program ho# to calculate an invoice=s due date' If %ou choose an entr% in the ,rice Pevel Pist? QuickBooks calculates the discount or markup %ou e0tend to %our customers for the goods the% !u%' .ven the products and services %ou sell to cus* tomers come from the Item Pist? #hich %ou learned a!out in 4hapter ' In this chapter? %ou=ll discover #hat man% of these lists can do for %ou and #hether %ou should !other setting them up for %our !usiness' Because some lists have their o#n uni)ue fields "such as the ,rice Pevel T%pe for a ,rice Pevel entr%$? %ou=ll also learn #hat the various fields are for and ho# to fill them in' If %ou alread% kno# #hich lists and list entries %ou #ant? %ou can skip to +Managing Pists/ on page 14D to master the techni)ues that #ork for most lists in QuickBooks? such as adding and t#eaking entries? hiding entries? and so on' <nce %ou learn ho# to #ork #ith one QuickBooks list? the doors to almost ever% other list open? too'

1##

4:T.@<>I\IB@ JITA 4P:88.8

>4TE

: fe# listsUsuch as the 4ustomer? Lendor? and .mplo%ee listsU!ehave a little differentl% from the ones descri!ed in this chapter' Aere are the other chapters that provide instructions for #orking #ith QuickBooks lists that aren=t covered here: V The chart of accounts? #hich is a list of %our !ookkeeping accounts? is e0plained in 4hapter &' V The !usto'er:-o. 2ist? #hich includes entries for !oth customers and their 2o!s? is the topic of 4hapter 4' V The /en or 2ist is also descri!ed in 4hapter 4' V The #te' 2ist helps %ou fill in !ills? invoices? and other transaction forms #ith services and products %ou sellW it=s covered in 4hapter ' V :lthough the $ales Ta" !o e 2ist appears on the Pists menu? sales ta0 codes are ine0trica!l% linked to ho# %ou handle sales ta0' The details of setting up this list are descri!ed in 4hapter 21 on page I' V 4hapter 12 sho#s %ou ho# to have QuickBooks memoriKe transactions and store them in the Me'ori=e Transaction 2ist so %ou can reuse them' V If %ou turn on QuickBooks= pa%roll feature "page II1$? the Pists menu includes the 6ayroll #te' 2ist? #hich covers the deposits and deductions on %our pa%roll' ,a%roll items are )uite specialiKed? and %ou use them onl% if %ou use one of Intuit=s pa%roll services'

4ategoriKing #ith 4lasses

4lasses are the onl% solution if %ou #ant to classif% income and e0penses !% catego* ries that span multiple accounts in %our chart of accounts or multiple customers? 2o!s? and vendors' 4lasses help %ou track financial results !% categories such as !usiness unit? location? partner? or consultant' 8uppose %ou have !usiness units that sell to the same customers and rack up the same t%pes of e0penses' B% creating classes that represent !usiness units in Quick* Books= 4lass Pist? %ou can track the profita!ilit% of each unit' 4lasses also come in hand% for tracking the allocation of functional e0penses that nonprofit organiKations have to sho# on financial statements'
T#6

Before %ou decide to use classes? use QuickBooks #ithout them for a fe# #eeks or months' If it turns out that %ou can generate all the reports %ou need #ithout classes? don=t !urden %ourself #ith another field to fill in' But if %ou #ork #ithout classes and then decide to use them after all? %ou can go !ack and edit past transactions to assign classes to them? or 2ust start using classes at the !eginning of a ne# fiscal period' 5or more help deciding #hether to use classes? see the !o0 on page 1& ' If %ou choose to #ork #ith classes? !e sure to follo# these guidelines to get the most out of them: V 6ick one use for classes@ Nou can assign 2ust one class and QuickBooks has onl% one list of classes? so ever% class same t%pe of classification' Ao#ever? if %ou #ant to different purposesU!usiness units and office !ranches? top*level to each transaction? should represent the use classes for t#o sa%U%ou can create

./*sses ?(& e*.% ;1siness 1nit *n) t%en .&e*te s1;./*sses ?(& (??i.e ;&*n.%es
V %se classes consistently@ Make sure to use classes on ever% transaction that relates to %our classification method' 5or e0ample? if %ou classif% income and e0penses !% partner? assign a class to ever% invoice and e0pense that is related to a partner=s #orkW other#ise? %our class*!ased reports #on=t !e accurate' But if e0penses are overhead and don=t relate to the #ork partners do? create a class for overhead and assign that class to all overhead transactions' That #a%? %ou can run a report like ,rofit - Poss ;nclassified to look for transactions #here %ou forgot to assign a class' V !reate a catchall class@ 8et up a class like <ther so that %ou can still classif% transactions even if the% don=t fit into an% of the specific classes %ou=ve defined'
%6 T4 $6EE1

CATEGORIMIN G

Qo Nou Beed 4lassesG

Bot ever% compan% needs classes? so don=t feel that %ou have to use them' Nou can call on several other QuickBooks features to help keep track of %our !usiness' .ach tracking feature has its advantages? so ho# do %ou decide #hich one"s$ to use to evaluate %our performanceG Aere=s a !rief description of each feature and the !est use for it: V *ccounts@ Nou can use accounts to segregate income and e0penses in several #a%s' 5or instance? keep income from services separate from %our product sales !% creating t#o separate income accounts' :ccounts are the fastest #a% to see performance !ecause QuickBooks= !uilt*in ,rofit - Poss reports "page 4 &$ automaticall% displa% results !% account' V !usto'er, Io., an ven or ty&es K&age 72L@ To anal%Ke income !% #holesale? retail? online? and other t%pes of customers? use customer t%pes to classif% %our customers' That #a%? %ou can filter the reports %ou generate to sho# results for a specific kind of customer' Ao#ever? t%pes are more limited in scope than accountsUfor e0ample? customer t%pes appl% onl% to customers' Pike#ise? 2o! t%pes and vendor t%pes help %ou categoriKe onl% !% 2o! and vendor? respectivel%' V !lasses@ 4lasses cut across accounts? income? e0penses? customers? 2o!s? and vendors !ecause %ou assign a class to an individual transaction? such as a check? !ill? or invoice' 8o classes are perfect for categories that span accounts? customers? vendors? and t%pes' 8uppose the partners in %our compan% help customers implement technolog% and tighten their securit%' Nou=ve decided to use separate income accounts to track technolog% sales and securit% sales? and %ou use customer t%pes to track #ork for the government versus the private sector' Nou also #ant to track income and e0penses !% partner? !ut each partner #orks on all t%pes of service for all t%pes of customers' Aappil%? %ou can create classes to track partners= sales and e0penses? regardless of #hich service the% deliver or the t%pe of customer' : ,rofit - Poss report !% class "page 4 E$ #ill then tell %ou ho# each partner is performing'

Turning on !lass Tracking

Nou have to turn on QuickBooks= class*tracking feature !efore %ou can start assign* ing classes' To see #hether classes are turned on? in the main QuickBooks menu !ar? click Pists' If %ou don=t see a 4lass Pist item in the menu? the class* tracking feature is turned off' Aere=s ho# to turn it on:

CHA5teR 8: ETTING U5 OTHER

1#6

,>I4. P.L.P8

1' !hoose E itM6referencesM*ccounting, an then click the !o'&any 6ref9 erences ta.@ To turn class tracking on? %ou need to !e a QuickBooks administrator? !ecause classes affect ever%one in %our organiKation #ho uses the program' "If %ou aren=t a QuickBooks administrator? %ou=ll have to persuade someone #ho is to turn on classes'$ 2' Turn on the G%se class tracking for transactionsH check.o"@ Jhen %ou do? QuickBooks automaticall% turns on the +,rompt to assign classes/ check!o0' Jith this check!o0 turned on? if %ou tr% to save a transaction #ithout an entr% in the 4lass field? QuickBooks gives %ou a chance to add the class "or save the transaction #ithout one$' Turn this check!o0 off if %ou don=t #ant to !e reminded to assign classes' &' !lick 4: to close the 6references <in o<@ The 4lass Pist entr% no# appears on the Pists menu'

$etting %& !lasses

<nce QuickBooks= class*tracking feature is turned on? here=s ho# %ou create classes: 1' #n the 'ain QuickBooks 'enu .ar, choose 2istsM!lass 2ist@ The 4lass Pist #indo# opens' 2' #n the !lass 2ist <in o<, &ress !trlO> or click !lassM>e<@ The Be# 4lass #indo# opens' &' #n the !lass >a'e .o", ty&e a na'e for the class@ If %ou #ant to create a class that=s a su!class of a parent "to set up su!classes for each region #ithin a !usiness unit? sa%$? turn on the +8u!class of/ check!o0' Then? in the drop*do#n list? choose the parent class %ou #ant' "<!viousl%? %ou can onl% create su!classes once %ou=ve created at least one regular class'$ 4' !lick >e"t to create another class, or click 4: to close the >e< !lass <in o<@ If %ou realiKe %ou need another class #hile %ou=re #orking on a transaction? %ou can create an entr% !% choosing _:dd Be#` in the 4lass drop*do#n list? sho#n in 5igure D*1'

,rice Pevels
Jhether %ou give %our favorite customers price !reaks or increase other customers= charges !ecause the% keep asking for +2ust one more thing?/ %ou can appl% discounts and markups #hen %ou create invoices' But remem!ering #ho gets discounts and ho# !ig is tough #hen %ou have a lot of customers? and it=s !ad form to mark up a favorite customer=s prices !% mistake'

8a% hello to QuickBooks= ,rice Pevel Pist' Jhen %ou define price levels and assign them to customers? QuickBooks takes care of ad2usting the prices on ever% invoice %ou create' Nou can also appl% a price level to specific lines on invoices to mark up or discount individual items' 5or e0ample? suppose %ou create a price level that rep* resents a 1 percent discount' If %ou appl% that price level to a customer? the sales forms %ou create for that customer automaticall% discount prices !% 1 percent' :nd if %ou appl% that price level to a product on a customer=s invoice? the product=s price gets reduced !% 1 percent'

,>I4. P.L.P8

F i )%RE 391

:fter %ou turn on class tracking? ever% transaction %ou create includes a 4lass field' To assign a class to a transaction? choose one of the classes from the drop*do#n list or choose _:dd Be#`'

!reating a 6rice 2evel

To create a price level? do the follo#ing: 1' Make sure the 6rice 2evel &reference is turne on Kyou have to .e a Quick9 Books a 'inistrator to turn it onL@ If QuickBooks= ,rice Pevel preference is turned off? %ou #on=t see the ,rice Pevel Pist item in the Pists menu' 4hoose .ditM,referencesM8ales 4ustomers? and then click the 4ompan% ,references ta!' 8elect the .na!le ,rice Pevels radio !utton? and then click <6' 2' !hoose 2istsM6rice 2evel 2ist@ The ,rice Pevel Pist #indo# opens' &' #n the 6rice 2evel 2ist <in o<, &ress !trlO> or click 6rice 2evelM>e<@ The Be# ,rice Pevel #indo#? sho#n in 5igure D*2 "foreground$? opens' 4' #n the 6rice 2evel >a'e .o", ty&e a na'e for the level@ If %ou have a fi0ed set of discounts? %ou might name the various levels !% the percentage? like Qiscount 10 and Qiscount 20? for e0ample' :n alternative is to

,>I4. P.L.P8

name them !% their purpose? like 4ustomer Po%alt% or ;ser @roup Qiscount' That #a%? it=s eas% to change the discount amount #ithout changing the price level=s name' ' #n the GThis &rice level <illH .o", choose GincreaseH or G ecreaseH .ase on <hether you <ant the &rice level to 'ark u& or iscount ite's, an then enter the &ercentage in the Gite' &rices .yH .o"@ In QuickBooks ,ro? the ,rice Pevel T%pe !o0 is automaticall% set to +5i0ed %/ !ecause %ou can create price levels that increase or decrease prices onl% !% a fi0ed percentage? as descri!ed in 5igure D*2' 8ee the !o0 on page 1&C to learn a!out the ,er Item price level availa!le in QuickBooks ,remier and .nterprise'

F i )%RE 392

Think of fi0ed*percentage price levels as standard discounts or markups' 5or e0ample? %ou can create a price level called Most Lalued 4ustomer to discount prices !% 2 percent' Then assign that price level in the customer record "page D2$ for ever% !ig spender %ou #ork #ith' ":lthough price levels= names don=t appear on %our customer invoices? it=s still a good idea to choose names that are meaningful #ithout !eing rude'$

I' For &ercentage &rice levels, in the GRoun u& to nearestH ro&9 o<n list, choose the ty&e of roun ing you <ant to a&&ly@ The +>ound up to nearest/ feature is hand% if the percentages %ou appl% result in fractions of pennies or amounts too small to !other #ith' This setting lets %ou round discounts to pennies? nickels? dimes? )uarters? half*dollars? and even #hole dollars "if %ou reall% hate making change$' The !o0 on page 140 e0plains other? fancier kinds of rounding %ou can appl%' D' !lick 4: to close the >e< 6rice 2evel <in o<@ To create another price level? repeat steps &X D'
>4TE

Nou can=t create price levels on the fl% #hile %ou=re creating an invoice' The easiest solution to a missing price level is to ad2ust the price on the invoice manuall%' Then? after the invoice is done? add the price level to %our ,rice Pevel Pist'

CU TOMER
,><5IP. PI8T8
64;ER %$ER$B !2#>#!

,er*Item ,rice Pevels

In QuickBooks ,remier and .nterprise? %ou can create price lev* els that appl% to individual items in %our Item Pist' To do that? in the Be# ,rice Pevel #indo#=s ,rice Pevel T%pe drop* do#n list? choose ,er Item' The #indo# then displa%s a ta!le containing all the items in %our Item Pist' In the 4ustom ,rice column? t%pe the price for an item at that price level' 5or e0ample? suppose %ou sell calendars to retail stores for Y each' The 8tandard ,rice column #ould sho# '00 for the calendar item' If %ou=re creating a price level for nonprofit organiKations? %ou could t%pe &' 0 in the item=s 4ustom ,rice cell so that a nonprofit #ould pa% onl% Y&' 0 for a calendar' If %ou #ant to appl% percentages to several items in the ta!le displa%ed in the Be# ,rice Pevel #indo#? there=s a shortcut for calculating custom prices: 1' Turn on the check!o0es for the items that use the same percentage increase or decrease' 2' In the +:d2ust price of marked items to !e/ !o0? t%pe the percentage' In the drop*do#n list ne0t to it? choose +lo#er/ or +higher'/ :nd in the +than its/ drop*do#n list? choose an entr% to tell QuickBooks to calculate the price level !ased on the standard price? the cost? or the current custom price' &' 4lick the :d2ust !ut ton ? and Q uickB ook s fills in the 4ustom ,rice cells for the marked items #ith the ne# custom prices' 4' To appl% different percentages to another set of items? clear an% checkmarks and then repeat steps 1X&' If %ou #ork #ith more than one currenc% and turn on the mul* tiple currenc% preference "page I C$? %ou can create price levels for individual items to set their prices in different currencies' Aere=s ho#: In the Be# ,rice Pevel #indo#? choose the currenc% in the 4urrenc% drop*do#n list' Then? in the 4ustom ,rice cell? t%pe the price for the item in the foreign currenc%' :fter that? #hen %ou add the item to an invoice? simpl% choose the cur* renc% price level in the >ate drop*do#n list? and QuickBooks recalculates the price'

*&&lying 6rice 2evels

Nou can appl% price levels in t#o #a%s: V *&&lying a &rice level to a custo'er recor "page D2$ tells QuickBooks to automaticall% ad2ust all the prices on ever% ne# invoice for that customer !% that price level=s percentage "page 22I$' V *&&lying a &rice level to line ite's in an invoice ad2usts the prices of those items #hether or not a customer has a standard price level' To do so? in the 4reate Invoices #indo#? click an item=s >ate cell? and then choose the price level %ou #ant from the drop*do#n list'

4ustomer and Lendor ,rofile Pists

5illing in fields goes much faster #hen %ou can choose info from drop*do#n lists instead of t%ping values' The lists that appear on the 4ustomer - Lendor ,rofile Pists su!menu "to see it? choose PistsM4ustomer - Lendor ,rofile Pists$ pop up regularl%? #hether %ou=re creating an invoice? pa%ing a !ill? or generating a report' 5or e0ample? #hen %ou create an invoice? QuickBooks fills in the ,a%ment Terms field #ith the terms %ou assigned to the customer=s record "page 22 $? !ut %ou can choose different terms from the drop*do#n list to urge %our customer to pa% more )uickl%'

64;ER %$ER$B !2#>#!

>ounding ,rice Pevel Lalues

Jhen %ou use percentages to calculate markups and discounts? the resulting values ma% not !e #hat %ou #ant' The !asic choices in the Be# ,rice Pevel #indo#=s +>ound up to nearest/ drop*do#n list take care of the most common roundingUto the nearest penn%? dime? )uarter? dollar? and so on' But other entries on the list let %ou give QuickBooks more comple0 rounding instructions' The seven entries that include the #ord +minus/ help %ou position prices at magic marketing prices like Y2C'CC or Y1'C ' 5or e0ample? the +'10 minus '01/ entr% ensures that the price al#a%s ends in C' Jith this rounding choice? if the discounted price comes out to YE'D4? QuickBooks rounds up to the near* est 10 cents "YE'E0$ and then su!tracts 1 cent? so the rounded value is YE'DC' If %ou like to undercut %our competitors #ith unusual price points? in the +>ound up to nearest/ drop*do#n menu? choose +user defined'/ QuickBooks then displa%s several !o0es and options for defining %our o#n rounding: V The Gne are stH ro&9 o<n 'e nu@ In th e unla ! e le d drop*do#n menu !elo# +user defined?/ %ou can choose +to nearest?/ +up to nearest?/ or +do#n to nearest'/ +To nearest / rounds in #hichever direction is closest "for e0ample? rounding from 1'D& to 1'D0 or from 1'DD to 1'E0$' V The first V .o"@ T%pe the value %ou #ant to round to? like '01? '2 ? or 1'00' V 6lus or Minus an the secon V .o"@ 8elect the ,lus or Minus radio !utton depending on #hether %ou #ant to add or su!tract mone% after %ou=ve rounded the value' In the Y !o0? t%pe the amount %ou #ant to add or su!tract from the rounded value' "If %ou don=t #ant to use this feature? 2ust leave the second Y !o0 set to 0'$

5or man% of these lists? creating list entries involves nothing more than t%ping the entr%=s name and specif%ing #hether that entr% is a su!entr% of another' This section descri!es ho# to add entries to each list and ho# to put these lists to #ork for %ou'

$ales Re& 2ist

The 8ales >ep Pist is perfect #hen %ou #ant to assign people as points of contact for %our customers' The people %ou add to this list can !e sales reps %ou pa% on commission or emplo%ees #ho are dedicated contacts for customers' 5or e0ample? if %ou assign people as sales reps to %our customers "page 22 $ and add the ap* propriate rep to %our sales transactions? %ou can then generate reports !% sales rep "page I02$' But first %ou have to add the names of %our sales reps and contacts to the 8ales >ep Pist'
>4TE

If %ou=d like an add*on program to help %ou calculate commissions? go to http:((#orkpla ce'intuit' com (appcenter ' In the 8earch :pps Bo# !o0? t%pe sales commission? and then press .nter' To add a name to the 8ales >ep Pist: 1' !hoose 2istsM!usto'er A /en or 6rofile 2istsM$ales Re& 2istM in the $ales Re& 2ist <in o< that o&ens, &ress !trlO> or click $ales Re&M>e<@ The Be# 8ales >ep dialog !o0 opens'

CU TOMER 2' In t%e

#nitials .o", ty&e the &ersonBs initials@

*/es Re2 N*3e )&(2-)(=n /ist+ .%((se * n*3eN in t%e

,><5IP. PI8T8

The 8ales >ep Bame list displa%s names from the .mplo%ee Pist? the Lendor Pist? and the <ther Bames Pist "page 1I0$' QuickBooks automaticall% fills in the 8ales >ep T%pe field #ith .mplo%ee? Lendor? or <ther Bame? depending on #hich list the name came from or? if %ou 2ust added the name? the t%pe %ou assigned #hen %ou added that person' "The !o0 !elo# gives hints a!out #hen to use the <ther Bames Pist'$ If the name %ou #ant doesn=t e0ist? choose _:dd Be#` at the top of the list' In the 8elect Bame T%pe dialog !o0 that appears? select Lendor? .mplo%ee? or <ther? and then click <6' Then? in the Be# Bame #indo# that opens? fill in the Bame !o0 and an% other fields %ou #ant' &' !lick >e"t to a <in o<@ another sales re&, or click 4: to close the >e< $ales Re&

If %ou select a name and realiKe that it=s misspelled? %ou can edit the name from the Be# 8ales >ep #indo#' 4lick .dit Bame? and QuickBooks opens the .dit .mplo%ee? .dit Lendor? or .dit Bame dialog !o0 so %ou can change the name'
)EM #> THE R4%)H

Jhen to ;se the <ther Bames Pist

If %ou have more than a fe# names on %our <ther Bames Pist? %ou=re pro!a!l% not getting the most out of QuickBooks' In fact? unless %ou=re a sole proprietor or several partners share o#nership of %our compan%? %ou can run QuickBooks #ithout an% names on the <ther Bames Pist' The entries in the <ther Bames Pist sho# up in the drop*do#n menus for a fe# t%pes of transactions? such as checks and credit card charges "page 20&$' But the% don=t appear for other t%pes of transactions like invoices? purchase orders? and sales receipts' 8o #hat are <ther Bames good forG ,eople #ho aren=t custom* ers? vendors? or emplo%eesUfor e0ample? %our name as sole proprietor or the names of compan% partners' That #a%? #hen %ou #rite partners= distri!ution checks to pa% partners? %ou can choose their names from the <ther Bames Pist' To create an entr% on the <ther Bames Pist: 1' 4hoose PistsM<ther Bames Pist' 2' Jhen the <ther Bames Pist #indo# opens? press 4trlTB' &' 5ill in the fields in the Be# Bame dialog !o0? #hich are similar to the ones in the Be# 4ustomer dialog !o0 "page II$' 4' 4lick <6' The <ther Bames Pist can also serve as a holding tank' If %ou aren=t sure #hich list to put someone on? %ou can add that per son to the <ther Bames Pist temporaril%' Then? #hen %ou figure out #hich list she should !e on? %ou can move her' Because QuickBooks needs to close all open #indo#s to move people !et#een lists? it=s !est to save this task for a lull in %our #orkda%' Jhen %ou=re read%? open the <ther Bames Pist #indo# and click :ctivitiesM4hange <ther Bame T%pes' In the 4hange Bame T%pes dialog !o0 that appears? find the person=s name and then click the cell in the appropriate column "4ustomer? Lendor? or .mplo%ee$ to assign that t%pe' 4lick <6 to complete the makeover' Merging entries in the <ther Bames Pist is similar to merging customers "page EE$' 5or e0ample? if %ou realiKe that %ou cre* ated t#o entries for the same person in the <ther Bames Pist? %ou can merge one into the other' The alternative is to change one of the t#o entries to inactive? as descri!ed on page EI? and then use the other entr% for all future transactions'

:BQ L.BQ<> ,><5IP. PI8T8

!usto'er Ty&e 2ist

4ustomer t%pes help %ou anal%Ke %our income and e0penses !% customer categor% "page E2$' 5or e0ample? a healthcare provider might create @overnment and ,rivate customer t%pes to see ho# much a change in government reim!ursement might hurt revenue' Nou first create customer t%pes in the 4ustomer T%pe Pist and then assign one of those t%pes in each customer=s record' 4reating all %our customer t%pes up front is fastUas long as %ou alread% kno# #hat entries %ou #ant to create: 1' !hoose 2istsM!usto'er A /en or 6rofile 2istsM!usto'er Ty&e 2istM <hen the !usto'er Ty&e 2ist <in o< o&ens, &ress !trlO>@ The Be# 4ustomer T%pe #indo# opens "5igure D*&$'

F i )%RE 39(

The onl% thing %ou have to fill in here is the 4ustomer T%pe field' If this t%pe represents a portion of a larger customer categor%? turn on the +8u!t%pe of/ check!o0 and choose the parent t%pe' 5or e0ample? if %ou have a @overnment customer t%pe? %ou might create su!t%pes like 5ederal? 8tate? 4ount%? and so on'

2' Enter a na'e in the !usto'er Ty&e fiel @ If the ne# t%pe is a su!t%pe of another? turn on the +8u!t%pe of/ check!o0 and then choose the parent t%pe from the drop*do#n list' &' !lick 4: if youBre one, or click >e"t to create another ty&e@ Nou can also create entries as %ou #ork: If %ou=re creating or modif%ing a customer in the Be# 4ustomer or .dit 4ustomer dialog !o0? click the :dditional Info ta!' In the 4ustomer T%pe drop*do#n list? choose _:dd Be#`? #hich opens the Be# 4ustomer T%pe #indo#' Then %ou can create a ne# customer t%pe? as sho#n in 5igure D*&'

/en or Ty&e 2ist

Lendor t%pes #ork similarl% to customer t%pesU%ou can filter reports or su!total e0penses !% different t%pes of vendors' 5or e0ample? if %ou create a 4ontractor vendor t%pe? %ou could generate a report sho#ing ho# much %ou spend on su!* contractors %ou hire' Nou create Lendor T%pe entries the #a% %ou create 4ustomer T%pe entries: 4hoose PistsM4ustomer - Lendor ,rofile PistsMLendor T%pe Pist? and then press 4trlTB to open the Be# Lendor T%pe #indo#'

T#6

To create a ne# vendor t%pe #hile %ou=re creating a vendor? in the Be# Lendor dialog !o0? click the :dditional Info ta!W in the Lendor T%pe drop*do#n list? choose _:dd Be#` to open the Be# Lendor T%pe #indo#'

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CU TOME

-o. Ty&e 2ist

Oo! t%pes also follo# the customer*t%pe lead' Nou can use 2o! t%pes to classif% the pro2ects %ou perform for customers? as descri!ed on page E2' 5or instance? %ou can filter a ,rofit - Poss report to sho# ho# profita!le %our spec*house pro2ects are compared #ith %our remodeling contracts' Nou create Oo! T%pe entries the #a% %ou create 4ustomer T%pe entries: <pen the Oo! T%pe Pist #indo# !% choosing PistsM 4ustomer - Lendor ,rofile PistsMOo! T%pe Pist? and then press 4trlTB'

Ter's 2ist
The Terms Pist includes !oth the pa%ment terms %ou re)uire of %our customers and the pa%ment terms %our vendors ask of %ou' If %ou assign terms in a customer=s record? then QuickBooks automaticall% fills in the Terms !o0 on the invoices %ou create for that customer' Pike#ise? filling in terms in a vendor record means that QuickBooks fills in the Terms !o0 on !ills %ou enter' To add a ne# term? open the Terms Pist #indo# "PistsM4ustomer - Lendor ,rofile PistsMTerms Pist$? and then press 4trlTB' The fields that %ou fill in to create terms "5igure D*4$ are different from those in other 4ustomer - Lendor ,rofile lists' The fol* lo#ing sections e0plain the Be# Terms #indo#=s 8tandard and Qate Qriven options'

F i )%RE 39 4

Because pa%ment terms appl% to !oth vendors and custom* ers? consider using generic names that sa% something a!out the terms themselves' 5or e0ample? the +10% Bet &0/ entr% sho#n here is an enticement for earl% pa%ments !ecause it means that the amount is due &0 da%s from the invoice date? !ut %ou can deduct 10 percent from %our !ill if %ou pa% #ithin da%s'

$ETT#>) %6 TERM$ %$#>) E2*6$E1 T#ME The Be# Terms #indo#=s 8tandard option is ideal #hen the due date is a specific num!er of da%s after the invoice date "or the date %ou receive a !ill from a

vendor$' If %ou send invoices #henever %ou complete a sale? choose the 8tandard CU TOME option'

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Aere=s #hat the 8tandard option=s fields do: V >et ue in W ays@ T%pe the ma0imum num!er of da%s after the !ill or invoice date that %ou or a customer can pa%' 5or e0ample? if %ou t%pe &0? customers have up to &0 da%s to pa% an invoice or %ou have up to &0 da%s to pa% a !ill' If %ou charge penalties for late pa%ments? QuickBooks can figure out #hen customer pa%ments are late so %ou can assess finance charges "page &41$' V 1iscount &ercentage is@ If %ou or %our vendor offer a discount for earl% pa%* ments? t%pe the discount percentage in this !o0' V 1iscount if &ai <ithin W ays@ T%pe the num!er of da%s after the !ill or invoice date #ithin #hich %ou or a customer has to pa% to receive the earl% pa%ment discount'

>4TE

Jhen %our terms reduce a customer=s !ill for earl% pa%ments? QuickBooks deducts these discounts in the >eceive ,a%ments #indo# "page &2I$? #here the program can determine #hether the customer paid earl%' If a vendor offers discounts for earl% pa%ments? %ou can take advantage of those in the ,a% Bills #indo# "page 1EE$' $ETT#>) %6 1*TE 1R#/E> TERM$ The Qate Qriven option sets up terms for pa%ments that are due on a specific date? regardless of the date on the invoice' This option is hand% if %ou or %our vendors send invoices on a scheduleUsa%? on the last da% of the month' 5or e0ample? home mortgages often assess a late fee if pa%ments arrive after the 1 th of the month' Aere=s #hat the Be# Terms #indo#=s Qate Qriven options do: V >et ue .efore the W th ay of the 'onth@ T%pe the da% that the pa%ment is due' 5or e0ample? if a pa%ment is due !efore the 1 th of the month? no matter #hat date appears on %our statement? t%pe 1 in this !o0' V 1ue the ne"t 'onth if issue <ithin W ays of ue ate@ Nour customers might get anno%ed if %ou re)uire pa%ment !% the 1 th of the month and send out %our invoices on the 14th' The% #ould have no #a% of pa%ing on timeUunless the% camped out in %our !illing department' Nou can t%pe a num!er of da%s in this !o0 to automaticall% push the due date to the follo#ing month #hen %ou issue invoices too close to the due date' 8uppose pa%ments are due on the 1 th of each month and %ou t%pe in this !o0' In that case? for invoices %ou create !et#een :ugust 10 and :ugust 1 ? QuickBooks automaticall% changes the due date to 8eptem!er 1 ' V 1iscount &ercentage is@ If %ou or %our vendors e0tend a discount for earl% pa%ments? t%pe the discount percentage in this !o0' V 1iscount if &ai .efore the W th ay of the 'onth@ T%pe the da% of the month !efore #hich %ou or a customer has to pa% to receive the earl% pa%ment discount'

!usto'er Message 2ist

Jhen %ou create an invoice? %ou can add a short message to it? such as +If %ou like the service #e deliver? tell %our friends' If %ou don=t like our service? tell us'/ To save time and prevent em!arrassing t%pos? add %our stock messages to the 4ustomer Message Pist "PistsM4ustomer - Lendor ,rofile PistsM4ustomer Message Pist$' In the 4ustomer Message Pist #indo#? press 4trlTB to open the Be# 4ustomer Message dialog !o0' This dialog !o0 has onl% one fieldUMessageU#hich can hold up to 101 characters "including spaces$'
T#6

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Qon=t use the 4ustomer Message Pist for notes that change #ith ever% invoice "like one that specifies the date range that an invoice covers$ !ecause %ou=ll fill the list #ith uni)ue messages and #on=t !e a!le to add an% more' If %ou #ant to include uni)ue information? do so in the cover letter "or email$ that accompanies %our invoice'

6ay'ent Metho 2ist

4ategoriKing pa%ments !% the method the customer uses can !e hand%' 5or instance? #hen %ou select BankingMMake Qeposits "page &4C$? %ou can choose to process all the pa%ments %ou=ve received via a specific pa%ment methodUdeposit all the checks and cash %ou received into %our checking account? sa%? !ut deposit the pa%ments %ou receive via credit cards to a dedicated merchant account' Nou categoriKe pa%ments !% using the entries on the ,a%ment Method Pist' Quick* Books starts the list for %ou #ith entries for cash? check? credit cards "such as :merican .0press and Lisa$? and electronic pa%ments' To add another pa%ment methodUfor pa%ments through ,a%,al? for e0ampleUchoose PistsM4ustomer Lendor ,rofile PistsM,a%ment Method Pist? and then press 4trlTB' In the Be# ,a%* ment Method dialog !o0? t%pe a name for the method? and then choose a t%pe' 5or ,a%,al? choose <ther in the ,a%ment T%pe drop*do#n list' <ther pa%ment t%pes include Qe!it 4ard? @ift 4ard? and .*4heck'

$hi& /ia 2ist

Jhen %our invoices include the shipping method that %ou use? %our customers kno# #hether to #atch for the mailman or the ;,8 truck' QuickBooks creates several shipping methods for %ou: QAP? 5ederal .0press? ;,8? and ;8 Mail' If %ou use another method? like a !ike messenger in Be# Nork 4it% or %our o#n deliver% truck? simpl% create additional entries in the 8hip Lia Pist #indo# "PistsM4ustomer - Lendor ,rofile PistsM8hip Lia Pist$ !% pressing 4trlTB' In the 8hipping Method field "the onl% field in the Be# 8hip Method dialog !o0$? t%pe a name for the method and then click <6'
T#6

If %ou use one shipping method most of the time? %ou can have QuickBooks fill in the 8hipping Method field on invoices #ith that entr% automaticall%' 8ee page III to learn a!out the ;sual 8hipping Method preference and the ;sual 5ree on Board location'

5IR.Q :88.T IT.M8

/ehicle 2ist
If %ou #ant to track mileage "page 1D2$ on the vehicles %ou use for %our !usiness? create entries for %our cars and trucks in the Lehicle Pist "PistsM4ustomer - Lendor ,rofile PistsMLehicle Pist$' ,ress 4trlTB and then use the Lehicle !o0 to name the vehicle: 5ord ,refect 1CE2 >ed? for e0ample' The Qescription field holds up to 2 I characters? so %ou can use it to store the LIB? license plate? and even the insurance polic% num!er'
T#6

If %ou #ant to charge %our customers for mileage? see page 1D2'

5i0ed :sset Items

:ssets that %ou can=t convert to cash )uickl%Usuch as !ackhoes? !uildings? and supercomputersUare called fi0ed assets' If %ou track information a!out %our fi0ed assets in another program or have onl% a fe# fi0ed assets? there=s no reason to !other #ith QuickBooks= 5i0ed :sset Item Pist' :s %ou can see in 5igure D* ? QuickBooks can track info such as #hen %ou !ought the item and ho# much %ou paid' But in QuickBooks ,ro? %ou have to calculate depreciation "see the !o0 on page 444$ for each asset at the end of the %ear and create 2ournal entries to ad2ust the values in %our asset accounts'

F i )%RE 395

Jhen %ou !u% a fi0ed asset? %ou can create a 5i0ed :sset item and enter the asset=s name and purchase information? #here %ou keep it? its se* rial num!er? and #hen the #arrant% e0pires' Jhen %ou create a 5i0ed :sset item? QuickBooks doesn=t automaticall% add the purchase price to the asset account %ou choose here' Instead? the account %ou choose in %our purchase transaction "check or credit card charge? for instance$ is #hat adds the purchase price to the 5i0ed :sset account in %our chart of accounts'

>4TE

QuickBooks ,remier :ccountant edition and QuickBooks .nterprise edition include the 5i0ed :s* set Manager? #hich figures out the depreciation on %our assets and posts depreciation to an account in %our QuickBooks compan% file' If %ou have an accountant prepare %our depreciation schedule? go #ith the num!er %our accountant gives %ou' The depreciation that QuickBooks calculates ma% !e close to? !ut different from? the num!er %our accountant calculates' Jhen %ou sell an asset? open the .dit Item dialog !o0 "choose PistsM5i0ed :sset Item Pist? and then press 4trlT.$ and turn on the +Item is sold/ check!o0' Jhen %ou do that? the sales fields come to life so %ou can specif% #hen %ou sold the asset? ho# much %ou got for it? and an% costs associated #ith the sale' If %ou decide to track the details a!out %our fi0ed assets outside QuickBooks? %ou still need to include the value of those assets in %our financial reports' 8impl% create 5i0ed :sset accounts for each fi0ed asset "page 2$ to hold those values' Then each %ear? add a 2ournal entr% to record the amount of depreciation for %our fi0ed assets'

M:B:@IB@ PI8T8

Managing Pists
.ver% list in QuickBooks responds to the same set of commands' :s %our !usiness changes? %ou can add ne# entries? edit e0isting ones? hide entries that %ou no longer use? and "in some lists$ merge t#o entries into one' If %ou make a mistake creating an entr%? %ou can delete it' Nou can also print %our QuickBooks lists to produce a price list of the products %ou sell? for e0ample' ;sing the follo#ing techni)ues? %ou=ll !e a!le to do #hat %ou #ant #ith an% list or entr% %ou might need'

!reating Entries
If %ou=re setting up QuickBooks? creating all the entries for a list at the same time is fast and efficient' <pen the Be# dialog !o0 for the t%pe of list entr% %ou #ant "Be# 4ustomer T%pe? for e0ample$? and %ou=ll soon get into a rh%thm creating one entr% after another' Nou can also add ne# list entries in the middle of !ookkeeping tasks #ithout too much of an interruption' "If %ou launch a ne# line of !usiness selling moose repel* lent? for e0ample? %ou can add a Burl% Men customer t%pe in the middle of creating an invoice'$ But don=t rel% on this approach to add ever% entr% to ever% listU%ou=ll spend so much time 2umping from dialog !o0 to dialog !o0 that %ou=ll never get to %our !ookkeeping' .ach list has its o#n collection of fields? !ut the overall process for creating list entries is the same: 1' To o&en the <in o< for the list you <ant to <ork on, on the 'ain QuickBooks 'enu .ar, click 2ists an then select the list you <ant on the su.'enu@ 5or e0ample? to open the 4lass Pist #indo#? choose PistsM4lass Pist'

M:B:@IB@ PI8T8

8everal lists are tucked a#a% one level deeper on the Pists menu' 5or lists that include characteristics of %our customers or vendors? such as Lendor T%pe or Terms? choose PistsM4ustomer - Lendor ,rofile Pists? and then choose the list %ou #ant? as sho#n in 5igure D*I'

F i )%RE 390

To !oost %our productivit%? take note of the ke%!oard shortcuts for lists %ou=re likel% to access most often' 5or e0ample? 4trlT: opens the 4hart of :ccounts #indo#' "<nline :ppendi0 4 lists lots of other hand% ke%!oard shortcuts'$ In addition? #hen %ou see an underlined letter in a menu entr%? %ou can t%pe that letter to launch that feature' 5or e0ample? #hen the Pists menu is open? press 4 to open the 4lass Pist #indo#'

2' To create a ne< entry, &ress !trlO>M right9click the list <in o< an choose >e< on the shortcut 'enu that a&&earsM or, at the .otto' of the <in o<, click the .utton <ith the listBs na'e on it, an then choose >e<@ 5or instance? to create an entr% in the 4lass Pist? make sure that the 4lass Pist #indo# is active and then press 4trlTB' <r? at the !ottom of the #indo#? click 4lassMBe#' .ither #a%? QuickBooks opens the Be# 4lass #indo#' &' *fter youBve co'&lete one entry, si'&ly click >e"t to save the current entry an .egin another@ To save the entry you Iust create an close the ialog .o", click 4:@ To toss an entr% that %ou !otched? click 4ancel to thro# it a#a% and close the dialog !o0'
>4TE

;nlike all the other Be# #indo#s for lists? the Be# ,rice Pevel #indo# doesn=t include a Be0t !utton'

E iting Entries
To modif% a list entr%? open the #indo# for that list' Then select the entr% %ou #ant to edit and press 4trlT. or dou!le*click the entr%' "Nou can customiKe the columns that appear in list #indo#s so it=s easier to see values associated #ith list entriesW the !o0 !elo# tells %ou ho#'$ Jhen the .dit dialog !o0 opens? make the changes %ou #ant? and then click <6'
64;ER %$ER$B !2#>#!

M:B:@IB@ PI8T8

4ustomiKing 4olumns in Pist Jindo#s

8ome list entries don=t come #ith man% fields? such as the items in the 8hip Lia Pist? so all %ou need to see in that list #indo# is the names of the shipping methods %ou=ve created' But other lists? such as Terms? store a plethora of information? including discounts and da%s of the month associated #ith the terms' 5ortunatel%? %ou can customiKe the columns that appear in list #indo#s so %ou can see list entries= values #ithout editing the entries' Aere=s ho#: 1' :t the !ottom of the list #indo#? click the !utton #ith the list=s name on it? and then choose 4ustomiKe 4olumns' 2' In the +4ustomiKe 4olumns * Zlist name[/ dialog !o0 that appears? in the :vaila!le 4olumns list? select a field %ou #ant to displa%? and then click :dd' The column moves to the 4hosen 4olumns list' &' >epeat step 2 to add more columns' 4' To remove a column from the #indo#? in the 4hosen 4olumns list? select the field? and then click >emove' ' To move a field to another position? select it in the 4hosen 4olumns list? and then click Move ;p or Move Qo#n until it=s in the position %ou #ant' I' Jhen %ou=re done customiKing? click <6' The fields %ou selected appear in the #indo#? as sho#n in 5igure D*D "!ackground$'

F i )%RE 393

Nou can add? remove? or reorder the fields in the 4ustomiKe 4olumns dialog !o0' The fields are listed from top to !ottom in the 4ho* sen 4olumns list? !ut the% appear from left to right in the list #indo#'

Qeleting entries is onl% for discarding entries that %ou create !% mistake' If %ou=ve alread% used list entries in transactions? hide the entries %ou don=t use an%more so %our historical records are complete' 5or e0ample? %ou #ouldn=t delete the +Bet &0/ pa%ment term 2ust !ecause %ou=re luck% enough to have onl% Bet 1 clients right no#W %ou ma% still e0tend Bet &0 terms to some clients in the future' Aiding list entries that %ou no longer use does t#o things: V :ee&s your recor s intact@ Nour previous transactions still use the entries %ou=ve hidden? so %our historical records don=t change' V 1eclutters your lists@ Jhen %ou create ne# transactions? the hidden entries don=t appear in drop*do#n lists? so %ou can=t choose them !% mistake' The methods for hiding and reactivating list entries are e0actl% the same regardless of #hich list %ou=re #orking on: V To hi e an entry: In the list=s #indo#? right*click the entr% and choose +Make Zlist name[ Inactive/ from the shortcut menu? #here Zlist name[ is the list %ou=re editing? such as 4lass or 8ales >ep' The entr% disappears from the list' V To vie< all the entries in a list: :t the !ottom of the list #indo#? turn on the +Include inactive/ check!o0 so %ou can see !oth active and hidden entries' QuickBooks adds a column #ith an R as its heading and displa%s an R in that column for ever% inactive entr% in the list' "If no entries are inactive? the +Include inactive/ check!o0 is gra%ed out'$ V To reactivate an entry: 5irst? displa% all the entries as descri!ed a!ove? and then click the R ne0t to the entr% %ou #ant to reactivate' If the entr% has su!entries? then in the :ctivate @roup dialog !o0 that appears? click Nes to reactivate the entr% and all its su!entries'

1eleting Entries
Nou can delete a list entr% onl% if nothing in %our QuickBooks compan% file refer* ences it in an% #a%' To delete a list entr%? open the appropriate list #indo#? select the entr% %ou #ant to delete? and then press 4trlTQ or? in the main QuickBooks menu !ar? choose .ditM+Qelete Zlist name['/ :s long as the entr% isn=t used in an% records or transactions? QuickBooks asks %ou to confirm that %ou #ant to delete the entr%W click Nes'

Fin ing 2ist Entries in Transactions

If QuickBooks #on=t let %ou delete a list entr% !ecause a transaction is still using it? don=t #orr%Uit=s eas% to find transactions that use a specific list entr%' Aere=s ho#: 1' 4&en the list that contains the entry you <ant to fin an , in the list <in o<, right9click the entry an choose Fin on the shortcut 'enu@ The 5ind dialog !o0 opens alread% set up to search for transactions that use the list entr% %ou selected'

MANAGIN 2' !lick Fin @ Hi)in, Ent&ies G The ta!le at the !ottom of the 5ind dialog !o0 displa%s all the transactions
that use that entr%' &' To 'o ify the list entry a transaction uses, select the transaction in the ta.le, an then click )o To@ QuickBooks opens the #indo# or dialog !o0 that corresponds to the t%pe of transaction' If %ou=re tr%ing to eliminate references to a list entr% so %ou can delete it? choose a different list entr% and then save the transaction'

M:B:@IB@ PI8T8

$orting 2ists
QuickBooks sorts lists alpha!eticall% !% name? #hich is usuall% #hat %ou #ant' The onl% reason to sort a list another #a% is if %ou=re having trou!le finding the entr% %ou #ant to edit' 5or e0ample? if %ou #ant to find e)uipment %ou !ought #ithin the last fe# %ears? %ou could sort the 5i0ed :sset Pist !% purchase date to find the machines that %ou=re still depreciating' 5igure D*E sho#s %ou ho# to change the sort order'
>4TE

8orting in a list #indo# doesn=t change the order in #hich entries appear in drop*do#n lists? unless %ou manuall% sort a list !% dragging the diamond icons to the left of list items= names'

F i )%RE 397

To sort a list !% a column? click the column=s heading? such as ,urchase Qate' The first time %ou click the heading? QuickBooks sorts the list in ascending order and the small !lack triangle in the heading "circled$ points up? as sho#n here' To toggle !et#een ascending and descending order? click the heading again? and the triangle points do#n'

>4TE

:s mentioned a!ove? QuickBooks initiall% sorts lists !% their Bame columns' If %ou sort a list !% a different column? %ou see a gra% diamond to the left of the column heading that it used to sort the list initiall%' 5or e0ample? if %ou sort the 5i0ed :sset Item Pist !% ,urchase Qate instead? a gra% diamond appears to the left of the Bame heading? as sho#n in 5igure D*E' To return the list to the order that QuickBooks originall% used? click this diamond'

MANAGIN G

5&intin, Cists
:fter %ou spend all that time !uilding lists in QuickBooks? %ou=ll !e happ% to kno# that it=s much easier to get information a!out those lists out of the program than it #as to put it in' 5or instance? suppose %ou #ant to print a price list of all %our inven* tor% items' QuickBooks makes short #ork of printing lists or turning them into files that %ou can use in other programs' B2*$T#>) 4%T * Q%#!: 2#$T Aere=s the fastest #a% to produce a list? al!eit one that doesn=t give %ou an% control over the report=s appearance: 1' *t the .otto' of a list <in o<, click the .utton la.ele <ith the listBs na'ePlike 6rice 2evel, for e"a'&lePan then, in the ro&9 o<n 'enu, choose 6rint 2ist Kor &ress !trlO6L@ QuickBooks might displa% a message !o0 telling %ou to tr% list reports if %ou #ant to customiKe or format %our reportsW that method is covered in the ne0t section' 5or no#? in the message !o0? click <6' The ,rint Pists dialog !o0 opens'
>4TE

To print 4ustomer? Lendor? or .mplo%ee lists? in the 4ustomer 4enter? Lendor 4enter? or .mplo%ee 4enter tool!ar? click ,rint and then choose 4ustomer - Oo! Pist? Lendor Pist? or .mplo%ee Pist' 2' To &rint the list, select the 6rinter o&tion an then choose a &rinter in the ro&9 o<n list@ To out&ut the list to a file, choose the File o&tion an then select the for'at you <ant@ If %ou go #ith the ,rinter option? %ou can specif% print settings? as %ou can in man% other programs' 4hoose landscape or portrait orientation? the pages to print? and the num!er of copies' If %ou choose 5ile? %ou can create :84II te0t files? comma*delimited files? or ta!*delimited files "page IEC$' &' !lick 6rint@ QuickBooks prints the report or creates the t%pe of file %ou selected' !%$T4M#E#>) * 6R#>TE1 2#$T If the ,rint Pist feature descri!ed a!ove scatters fields over the page or produces a comma*delimited file that doesn=t pla% #ell #ith %our email program? %ou=ll !e happ% to kno# that QuickBooks might offer a report closer to #hat %ou have in mind' 5or e0ample? an <ther Bames ,hone Pist is onl% t#o clicks a#a%' To access the reports that come #ith QuickBooks? in the program=s main menu !ar? go to >eportsMPist and then choose the report %ou #ant' If these reports fall short? %ou can modif% them to change the fields and records the% include? or format them in a variet% of #a%s'

4hapter 2& e0plains ho# to customiKe reports? !ut if %ou click 4ustomiKe >eport in a report #indo#=s tool!ar? %ou can make changes to the list report !efore %ou print it or create a file containing the list=s info' In the Modif% >eport #indo# that appears? %ou can do the follo#ing: V !hoose fiel s@ <n the Qispla% ta!? the 4olumns !o0 includes ever% field for that t%pe of list entr%' Jhen %ou click a field=s name? QuickBooks puts a checkmark ne0t to it and adds that field to the report' V $ort recor s@ <n the Qispla% ta!? choose the field %ou #ant to sort !% from the +8ort !%/ drop*do#n menu? and tell QuickBooks #hether %ou #ant the report sorted in ascending or descending order' Filter the re&ort@ Nou can use the settings on the 5ilters ta! to limit the records in a report' 5or e0ample? %ou can produce a list report for active list entries' Nou can also filter !% values in other fields'

M:B:@IB@ PI8T8

V $et u& the re&ortBs hea er an footer@ <n the Aeader(5ooter ta!? %ou can choose the information that %ou #ant in the report=s title and in the footer at the !ottom of each page' The title identifies the data in the report? and the footer can include the date the report #as prepared so %ou kno# #hether it=s current' V For'at te"t an nu'.ers@ <n the 5onts - Bum!ers ta!? %ou can choose the font that QuickBooks uses for different parts of the report' 5or instance? la!els should !e larger than the data in the report' Nou can also choose ho# to displa% negative num!ers: The In Bright >ed check!o0 controls #hether red ink trul% applies to %our financial reports' If %ou like? turn on the Qivide B% 1?000 check!o0 to make QuickBooks remove three Keroes from the end of each num!er !efore displa%ing it in the report so it=s easier to differentiate thousands from millions'

,:>T

Bookkeeping
4A:,T.> E:

Tracking Time and Mileage

4A:,T.> C:

,a%ing for .0penses

4A:,T.> 10:

Invoicing
4A:,T.> 11:

,roducing 8tatements
4A:,T.> 12:

Transaction Timesavers
4A:,T.> 1&:

Managing :ccounts >eceiva!le

4A:,T.> 14:

Bank :ccounts and 4redit 4ards

4A:,T.> 1 :

Qoing ,a%roll

4A:,T.> 1I:

Making Oournal .ntries

4A:,T.> 1D:

,erforming Near*.nd Tasks

CHA5TER

E Tracking Time and Mileage

hen customers pa% for %our services? the%=re reall% !u%ing %our kno#l* edge of ho# to get the 2o! done the !est and fastest possi!le #a%' That=s #h% an ine0perienced carpenter charges Y1 an hour? #hereas a master #ho hammers faster and straighter than a nail gun charges YE0 an hour' Jhen it comes right do#n to it? time is mone%? so %ou #ant to keep track of !oth #ith e)ual accurac%' ,roduct*!ased companies track time? too' 5or e0ample? companies that #ant to increase productivit% often start !% tracking the time that emplo%ees #ork and #hat the% #ork on' There are hordes of off*the*shelf and homegro#n time*tracking programs out there? !ut if %our time*tracking needs are fairl% simple? %ou can record time directl% in QuickBooks or use its companion Timer program? #hich %ou can provide to each person #hose #ork hours %ou #ant to track' The advantage of tracking time in QuickBooks is that the hours %ou record are read% to attach to an invoice "see page 24 $ or use in pa%roll "see page 40E$' In this chapter? %ou=ll learn ho# to record time in QuickBooks itself' :ppendi0 Q "availa!le from this !ook=s Missing 4Q page at ###' missingmanuals'com(cds$ e0plains the ins and outs of the standalone Timer program'
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If %our time*tracking needs outpace QuickBooks= time*tracking features? Intuit=s marketplace "http:(( mar ketplace'intuit'com$ lists a!out 0 time*tracking solutions that integrate #ith QuickBooks' 4lick 8earch B% Business Beed? and then click Time Tracking' Nou can then turn on the check!o0es that appear to specif% features %ou=re looking for? such as online access or the a!ilit% to track time against pro2ects' Intuit=s :pp 4enter "htt p:(( appcenter'intuit'com$ also lists a fe# time*tracking solutions' T%pe +time tracking/ in the 8earch !o0 and then

168

click the 8earch !utton "it looks like a magnif%ing glass$' To search further afield? t%pe ke%#ords like +QuickBooks time tracking/ into %our favorite Internet search engine'

16F

QUICKBOOKs 2014: tHe MIssInG

8.TTIB@ ;, TIM. T>:46IB@

Mileage is another commodit% that man% !usinesses trackUor should' Jhether %our CHA5TER !usiness hinges on driving or merel% re)uires the occasional 2aunt? the I>8 lets %ou deduct vehicle mileage? as long as %ou can document the miles %ou deduct' :nd %ou might charge customers for the miles driven in con2unction #ith the #ork %ou do for them' :s %ou=ll learn in this chapter? QuickBooks can help %ou track the mileage of compan% vehicles? #hich %ou can use for ta0 deductions or to charge customers'

8etting ;p Time Tracking

5or man% !usinesses? appro0imations of time #orked are fine' 5or e0ample? emplo%* ees #ho #ork on onl% one or t#o tasks each da% can revie# the past #eek and log their hours in a #eekl% timesheet' But for people #ith deliciousl% high hourl% rates? %ou #ant to capture ever% minute spent on an activit%' QuickBooks can help %ou track time #hether %ou take a conscientious approach or a more cavalier one' Nou can choose from t#o different #a%s of recording time #ith QuickBooks: V Enter ti'e ata in QuickBooks@ Nou can enter time for individual activities or fill in a #eekl% timesheet' In the Time(.nter 8ingle :ctivit% dialog !o0? %ou can t%pe in the num!er of hours for a single activit%' The dialog !o0 also includes a stop#atch? so %ou can have it track the time %ou=re #orking on a task' V %se the QuickBooks Ti'er sto&<atch@ This program? #hich comes on the QuickBooks 4Q? lets %ou time activities as %ou #ork so %ou can track %our time to the secondUas long as %ou remem!er to start and stop the Timer at the right moments' "If %ou forget to turn the Timer on or off? %ou can edit time entries to correct them'$ The !est thing a!out Timer is that %ou can use it to record time even #hen QuickBooks isn=t running' Moreover? %ou can give a cop% of Timer to all %our emplo%ees and su!contractors so the% can send %ou time data to import into QuickBooks'
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If %ou do#nload QuickBooks and #ant the Timer program? %ou=ll have to order a 4Q from Intuit !% calling "EEE$ D2C*1CCI and pa% Y20 plus shipping? handling? and sales ta0' Bo matter #hich techni)ue %ou use to capture time? the setup is the same: Nou tell QuickBooks that %ou #ant to track time and then set up the people #ho need to track their time "emplo%ees and outside contractors alike$' Nou use the customers and items %ou=ve set up in QuickBooks to identif% the !illa!le time %ou #ork' If %ou #ant to track non!illa!le time? %ou need a fe# more entries in QuickBooks? #hich %ou=ll learn a!out in the follo#ing sections'

Turning on Ti'e Tracking

If %ou told QuickBooks that %ou #ant to track time #hen %ou created %our compan% file "page 1D$? the time*tracking preferences and features should !e read% to go' To

169

see =%et%e& ti3e t&*.0in, is t1&ne) (n+ .%((se E)it>5&e?e&en.es>Ti3e A Ex2enses+ *n) t%en ./i.0 t%e C(32*n<

ETTING U5

turn time tracking on or off$' If the Nes radio !utton !elo# +Qo %ou track timeG/ "sho#n in 5igure E*1$ isn=t selected? click it' "If %our compan% file is in multi*user mode? QuickBooks tells %ou that %ou have to s#itch to single*user mode Zpage 4CD[ first'$

F i )%RE 791

If most of %our #ork time is !illa!le? keep the +Mark all time entries as !illa!le/ check!o0 turned on' That #a%? #henever %ou start a ne# time record? the Billa!le check!o0 #ill !e turned on' <n the other hand? turn off the +Mark all time entries as !illa!le/ check!o0 if %ou charge !% the hour for onl% a couple of pro2ects'

QuickBooks automaticall% sets the 5irst Qa% of Jork Jeek !o0 to Monda% to match the Monda%*through*5rida% #ork#eek of so man% !usinesses' 5or round* the*clock services? self*emplo%ed people? and #orkaholics? choose #hichever da% of the #eek feels most like the !eginning of the #eek' 5or e0ample? man% companies on a seven* da% #ork#eek start the #eek on 8unda%' If %ou use QuickBooks to generate hours for pa%roll? %ou should set the program=s #ork#eek to end on the same da% as %our pa% periods' 5or instance? if %our pa%roll cut*off dates are on 5rida%s? in the 5irst Qa% of Jork Jeek drop*do#n list? choose 8aturda% so that QuickBooks= #ork#eek ends on 5rida%? 2ust like %our pa%roll'
T#6

To learn a!out time*related invoicing options? see page 24 '

CHA5teR F: TRACKING TIME AND

169

8.TTIB@ ;, TIM. T>:46IB@

$etting %& the 6eo&le ;ho Track Ti'e

Nou can=t enter or import people=s time into QuickBooks unless their names appear in one of %our name lists "the .mplo%ee Pist? Lendor Pist? or <ther Bames Pist$' If someone #hose time %ou #ant to track isn=t on one of those lists %et? here=s ho# %ou decide #hich list to use: V E'&loyee 2ist@ ;se this list for %our emplo%ees #hether %ou pa% them !% using QuickBooks= pa%roll features or in some other #a%' V /en or 2ist@ :dd su!contractors and outside consultants "people or companies that send %ou !ills for time$ to this list? #hether or not their time is !illa!le to customers' "Their time is undou!tedl% !illa!le to %ou'$

V 4ther >a'es 2ist@ B% process of elimination? an%one #ho isn=t a vendor or an emplo%ee !elongs on this list? such as o#ners #ho take a dra# or partners #ho take distri!utions instead of a pa%check "page 42C$' ,eople #ho enter time in QuickBooks "#ith a #eekl% timesheet or in the Time( .nter 8ingle :ctivit% dialog !o0? not #ith the standalone Timer program$ need the program=s permission to do so' Jhen %ou set up QuickBooks users? %ou can set their permissions so the% can enter time "page D& $'

$etting %& #te's an !usto'ers for Ti'e Tracking

The good ne#s is that %ou don=t have to do an% additional item and customer setup to !e a!le to !ill time to %our customers' The 8ervice items "page 104$ and customer records "page II$ %ou create for invoicing also #ork for tracking !illa!le time' Jhen %ou enter time? %ou choose the 8ervice item %ou=re #orking on' Then QuickBooks totals %our hours and figures out ho# much to charge the customer !ased on the num!er of hours %ou #orked and ho# much %ou charge per hour for that service' The onl% reason %ou=d need additional items is if %ou track all the hours that people #ork? !oth !illa!le and non!illa!le' 5or e0ample? if %ou=re tr%ing to reduce overhead costs? %ou might add items to track the time spent on administrative #ork or provid* ing customer service? as sho#n in 5igure E*2' ",age 101 e0plains ho# to add items'$ The level of detail %ou track in QuickBooks for non!illa!le activities is up to %ou' Aere=s ho# %ou fill in item fields #hen %ou create items to track time that %ou don=t !ill to a customer: V Ty&e@ ;se the 8ervice item t%pe "page 104$ !ecause that=s the onl% one Quick* Books= time*tracking feature recogniKes' V Rate@ In the Be# Item or .dit Item dialog !o0? the >ate field is #here %ou enter ho# much %ou charge for the service' Because no mone% changes hands for non!illa!le time? leave this field set to 0' V *ccount@ Nou can=t create an item #ithout assigning it to an account? so cre* ate an e0pense account "page 1$ and call it something like Bon!illa!le Jork or <verhead Time' If %ou num!er accounts? assign the account a num!er that places it near the end of %our .0pense t%pe accounts "like E2&0$'

170

QUICKBOOKs 2014: tHe MIssInG

ENTERING TIME IN
F i )%RE 792

If %ou #ant to capture non* !illa!le activities in one !ig pot? create a single 8ervice item called <verhead' 5or greater detail a!out non!illa!le time? %ou can cre* ate a top*level <verhead item and then create su!items for each t%pe of non!illa!le #ork %ou #ant to track' Be sure to also create one catchall item? such as <ther? to capture the time that doesn=t fit in an% other non!illa!le categor%'

This service is use in asse'.lies or is &erfor'e .y a su.contractor or &art9 ner@ If a su!contractor performs non!illa!le #ork for %ou? turn on this check!o0' That #a%? %ou can assign the su!contractor=s costs to an e0pense account and use time tracking to make sure the su!contractor=s !ills are correct' 5or non!ill* a!le items performed !% o#ners and partners? leave this check!o0 turned off'

.ntering Time in QuickBooks

QuickBooks lets %ou enter and vie# time for a single activit% or for #hole #eeks' If %ou record time after the fact? a #eekl% timesheet is the fastest #a% to enter time "and %ou can enter #eekl% timesheets for more than one person at once$' If %ou alread% have one timesheet filled out? %ou can cop% it to speed up %our data entr%? as the !o0 on page 1I e0plains' To time #ork as %ou perform it? the Time(.nter 8ingle :ctivit% dialog !o0 "e0plained starting on page 1I $ is the #a% to go'

ENTERING TIME IN
)EM #> THE R4%)H

Time !% the Batch

Q u i ck B oo k s = Jee kl% Tim e sh eet #indo# l et s %o u create timesheets for several people at the same time' The onl% limitation is that the entries in the #eekl% timesheet have to !e identical for all the people %ou selectU that is? the same customer and 2o!? 8ervice item? notes? class? and hours each da%' :nd if the people are paid through pa%roll? the ,a%roll item has to !e the same? too' Aere=s ho# to create a !atch timesheet: 1' In the Aome page=s .mplo%ees panel? click .nter Time and then? on the drop*do#n menu? choose ;se Jeekl% Timesheet' 2' In the Jeekl% Timesheet #indo#=s Bame drop*do#n list? choose +Multiple names ",a%roll$/ if the people are paid through %our pa%roll service? or choose +Multiple names "Bon*,a%roll$/ if the%=re paid another #a%? such as vendors? contractors? or o#ners #ho take an o#ners= dra#' &' In the +8elect .mplo%ee? Lendor or <ther Bame/ dialog !o0? keep the Manual option selected and then click the name of each person %ou #ant to add to the !atch timesheet to add a checkmark to the left of their names' 4' 4lick <6' ' 5ill out the #eekl% timesheet as %ou #ould for a single person and then click 8ave - 4lose' QuickBooks creates a timesheet for each person %ou selected #ith the information %ou entered in the timesheet' 5or e0* ample? if %ou recorded 40 hours of #ork in the timesheet? each person no# has a timesheet sho#ing 40 hours'

Filling out ;eekly Ti'esheets

QuickBooks= #eekl% timesheet is the fastest #a% to enter time for several activities or #ork that spans several da%s' Aere=s #hat %ou do: 1' #n the Ho'e &ageBs E'&loyees &anel, click Enter Ti'e an ro&9 o<n 'enu, choose %se ;eekly Ti'esheet@ QuickBooks opens the Jeekl% Timesheet #indo#'
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then, on the

.ven though %ou can track time for people other than emplo%ees "like contractors$? %ou access QuickBooks= time tracking feature from the .mplo%ees menu or the .mplo%ees panel on the Aome page' 2' #n the >a'e ro&9 o<n list, choose the &erson <ho &erfor'e the <ork@

Because time tracking is rarel% limited to onl% the people #ith permission to use QuickBooks? %ou can enter time for %ourself or an%one else' :fter %ou choose a name? the program displa%s a timesheet for the current #eek and sho#s an% time alread% entered for that #eek? as sho#n in 5igure E*&' "8ee the !o0 a!ove to learn ho# to create a !atch of timesheets in one fell s#oop'$

F i )%RE 79(

The #eekl% timesheet doesn=t provide much room to displa% customer names? 2o! names? or more than a fe# letters of the 8ervice item for the task performed' To see the full contents of a cell in a pop*up tooltip like the one sho#n here? position %our cursor over the cell' Nou can also drag a corner of the #indo# to resiKe it or click the Ma0imiKe !utton near the top right of the #indo# to enlarge it'

&' To enter ti'e for a ifferent <eek, in the <in o<Bs tool.ar, click 6revious or >e"t until the <eek you <ant a&&ears@ To choose a #eek that=s )uite a #a%s in the past? click the calendar icon to the right of the timesheet=s date range' In the 8et Qate dialog !o0 that appears? click the arro#s to the left or right of the month heading to move to a past or future month' 4lick an% date during the #eek to choose that #ork#eek' 5or e0ample? choosing I in the March 2014 calendar s#itches the timesheet to the #eek !eginning March &? 2014'
T#6

If an earlier timesheet has entries #ith customers and items that appl% to the current timesheet? %ou can cop% the earlier timesheet as descri!ed in the !o0 on page 1I ' 4' #n the first .lank !usto'er:-o. cell Kthe first colu'n of the ti'esheet ta.leL, choose the custo'er or Io. associate <ith the <ork that <as &erfor'e , if a&&lica.le@ If the #ork is !illa!le? choose the customer or 2o! that pa%s for it' If the time isn=t !illa!le? %ou can leave this cell !lank or choose the customer %ou created to track non!illa!le time' Qepending on #hether %ou prefer to keep %our hands on the ke%!oard or the mouse? %ou can then move to the 8ervice Item cell !% clicking it or !% pressing Ta!'

ENTERING TIME IN 6' In t%e e&vi.e Ite3 .e//+ .%((se t%e ite3 t%*t &e2&esents t%e =(&0 t%e 2e&s(n
If %ou use a QuickBooks= pa%roll service and pa% emplo%ees !% the hours the% #ork? the ,a%roll Item column appears to the right of the 8ervice Item column? so %ou can also fill in the pa%roll*related item that applies to the time #orked' 5or e0ample? for !illa!le #ork? choose a ,a%roll item such as 8alar% or .mplo%ee Income' If the hours are for vacation or sick time? choose the ,a%roll item %ou=ve created for that kind of time' I' #n the >otes cell, ty&e any a itional infor'ation a.out the <ork@

If %our customers re)uire details a!out the #ork performed? store that info in the Botes cell? #hich then appears on the invoices %ou create "see page 24E$'
T#6

To see the entire contents of Botes cells? make sure the +Jrap te0t in Botes field/ check!o0 at the !ottom of the Jeekl% Timesheet #indo# is turned on' That #a%? each ro# in the Timesheet ta!le takes up more space? !ut %ou #on=t have to position %our cursor over ever% Botes cell to see #hat it contains' D' #f you use classes to track inco'e an colu'n, choose one for the <ork@ e"&enses K&age 1(4L, in the !lass

This column appears onl% if %ou=ve turned QuickBooks= class preference on' If %ou track income !% partner? for e0ample? choose the class for the partner #ho handles that customer' If %ou use classes to track office !ranches? choose the class for the !ranch #here the person #orks' E' To enter ti'e for a ay uring the <eek, click the cell for that ay or &ress Ta. until you reach the right cell@ Nou can enter time in several #a%s' If %ou kno# the num!er of hours? t%pe them as a decimal or as hours and minutes' 5or e0ample? for seven and a half hours? t%pe either D' or D:&0' QuickBooks displa%s the hours in the timesheet !ased on the time format preference %ou set "page I $' If %ou kno# the starting and ending time? QuickBooks can calculate the hours for %ou' 5or e0ample? if %ou t%pe C* in a cell? the program transforms it into eight hours #hen %ou move to a different cell "!% pressing Ta! or clicking another cell$' :s %ou enter time for each da% of the #eek? the Total column on the right side of the ta!le sho#s the total hours for each activit%' The num!ers in the Totals ro# !elo# the ta!le sho# the total hours for each da% and for the entire #eek'
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.ach ro# in a #eekl% timesheet represents one 8ervice item? one customer or 2o!? and one note' 8o if %ou perform the same t%pe of #ork for t#o different customers? %ou have to enter that time in t#o separate ro#s' Nou also have to create another ro# if %ou #ant to record a different note for the same customer and the same 8ervice item' Nou might do this if? for e0ample? %ou did #e!*development #ork for a customer? !ut #ant to differentiate the #ork %ou did on its online store #e! page and on its marketing #e! pages'

ENTERING 9' I? t%e ti3e is ?(& (ve&%e*) (& <(1 *&ent ;i//in, t%e .1st(3e& ?(& t%e =(&0 TIME IN
off@ !onversely, if the check'ark is turne off an the ti'e is .illa.le, click the check.o" to turn it on@ If %ou=ve turned on the +Mark all time entries as !illa!le/ preference "page ID2$? QuickBooks puts a checkmark in the +Billa!leG/ column automaticall%' If this preference is turned off? the +Billa!leG/ check!o0 is !lank unless %ou click it'
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:dding !illa!le time to customer invoices is eas%W it=s descri!ed in detail on page 24 '

10' To save the ti'esheet, click $ave A !lose or $ave A >e<@ If %ou=re entering time for a num!er of people? click 8ave - Be# to save the current timesheet and open a ne# !lank one' 4licking 8ave - 4lose saves the timesheet and closes the Jeekl% Timesheet #indo#'
%6 T4 $6EE1

4op%ing Timesheets
,eople often #ork on the same tasks from #eek to #eek' QuickBooks can reduce tedium and mistakesUand save %ou timeU!% cop%ing entries from a person=s previous timesheet' Aere=s ho#: 1' In the Jeekl% Timesheet #indo#=s Bame field? choose the person=s name' 2' Q i s p l a % t h e # e e k l % t i m e s h e et % o u # a n t t o c o p % information into !% clicking ,revious or Be0t? or clicking the calendar icon' &' :t the !ottom of the dialog !o0? click the 4op% Past 8heet !utton' If the timesheet that=s currentl% displa%ed is e m pt %? Q u i ck B o o k s f ills in a ll th e ro# s #ith th e entries from the person=s last timesheet? including the customer? 8ervice item? class? notes? and hours' If the current timesheet alread% has values? QuickBooks asks #hether %ou #ant to replace the entries' 4lick Nes to replace the entries #ith the ones from the last timesheet %ou opened' 4lick Bo to append the entries from the last timesheet as additional ro#s in this #eek=s timesheet' To keep the currentl% displa%ed timesheet 2ust the #a% it is? click 4ancel'

Entering Ti'e for 4ne *ctivity

.ntering time in a #eekl% timesheet is )uick? !ut the #idth of the columns makes it hard to see #hich customer and 8ervice item %ou=re tracking' If %ou prefer read* a!ilit% to speed? the Time(.nter 8ingle :ctivit% dialog !o0 is a !etter choice' This !o0 also includes a stop#atch %ou can use to time %our #ork'
T#6

<ne dra#!ack to the Time(.nter 8ingle :ctivit% dialog !o0 is that %ou have to fill in ever% field for ever% activit%' If %ou gro# tired of this form of time entr%? then in the #indo#=s tool!ar? click Timesheet to s#itch to the Jeekl% Timesheet #indo#' The #eekl% timesheet that appears is for the person %ou selected in the Time( .nter 8ingle :ctivit% dialog !o0 and the #eek that includes the selected da%'

ENTERIN G Q;I46B<<68

He&es %(= t( ente& ti3e ?(& (ne *.tivit<

1' #n the Ho'e &ageBs E'&loyees &anel, click Enter Ti'e an ro&9 o<n 'enu, choose Ti'eJEnter $ingle *ctivity@ The Time(.nter 8ingle :ctivit% dialog !o0 opens to toda%=s date' 2' #f you <ant to recor ti'e for a ifferent ay, then in the 1ate fiel , click the calen ar icon an choose the ate <hen the <ork took &lace@ Jhen %ou first open the Time(.nter 8ingle :ctivit% dialog !o0? QuickBooks selects all the te0t in the Qate !o0' Nou can replace that date !% simpl% t%ping a ne# one? like &(0D(14' &' #n the >a'e ro&9 o<n listP<hich inclu es ven ors, e'&loyees, an na'es fro' the 4ther >a'es 2istPselect the &erson <ho &erfor'e the <ork@ .mplo%ees and other names are near the end of the list'
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then, on the

In the Time(.nter 8ingle :ctivit% dialog !o0? the ,a%roll Item field appears initiall%' If %ou select an emplo%ee #ho=s paid !ased on her time "page 40E$? then select the ,a%roll item to #hich the time applies so that the time data generates the values on the person=s pa%check' "If %ou choose the name of a person #ho isn=t paid !ased on her time? the ,a%roll Item field disappears'$ 4' #n the !usto'er:-o. ro&9 o<n list, choose a custo'er or Io.@

If someone performs #ork for a real customer or 2o!? choose that customer or 2o! #hether or not %ou !ill the time' To track overhead time? choose the customer %ou created for non!illa!le #ork "page 1I0$' ' #f the ti'e is .illa.le an the GBilla.leDH check.o" in the u&&er9right corner of the <in o< is turne off, click it to turn it on@ For non.illa.le ti'e, 'ake sure the GBilla.leDH check.o" is turne off@ If %ou=ve turned on the +Mark all time entries as !illa!le/ preference "page ID2$? QuickBooks puts a checkmark in the +Billa!leG/ check!o0 automaticall%' If that preference is turned off? the +Billa!leG/ check!o0 is !lank unless %ou click it' I' #n the $ervice #te' <ork &erfor'e @ ro&9 o<n list, choose the ite' that re&resents the

4hoose the appropriate item? #hether it=s one %ou use to invoice customers or a non!illa!le item %ou created to track overhead activities' Jhen %ou=re done? press Ta! to move to the Quration !o0' D' #n the 1uration .o", enter the hours <orke @ If %ou press Ta! to move to the Quration !o0? QuickBooks automaticall% selects the contents of the !o0? so %ou can simpl% t%pe the hours #orked' If %ou click the Quration !o0 instead? drag to select its contents'

Ente& %(1&s *s * )e.i3*/ (& *s %(1&s *n) 3in1tes+ s1.% *s

%ou kno# the starting and ending times? t%pe the range to have QuickBooks calculate the hours' 5or e0ample? if %ou t%pe 11* ? the program converts it to I:00 #hen %ou ta! or click a#a% from the Quration !o0' If %ou #ork in QuickBooks most of the time? %ou can also use the Time(.nter 8ingle :ctivit% dialog !o0 to time %our #ork? as sho#n in 5igure E*4'

Q;I46B<<68

ENTERIN G

F i )%RE 794

To time %our current activit%? the Qate field has to !e set to toda%? since %ou can=t run a stop#atch for #ork performed on a different da%' To start tim* ing? click the 8tart !utton? #hich is gra%ed out here' Nou=ll see the seconds that are passing to the right of the Quration !o0 "#here it sa%s + / here$ to sho# that QuickBooks is timing %our #ork' To pause the stop#atch? click ,auseW click 8tart to start timing again' Jhen %ou finish the task? click 8top' :s long as the stop#atch isn=t timing? %ou can edit the time !% t%ping the time %ou #ant'

>4TE

If %ou click ,revious at the top of the Time(.nter 8ingle :ctivit% dialog !o0 to displa% another single activit% for toda% and then click 8tart? the stop#atch feature starts adding additional time to #hat %ou=ve alread% recorded' E' #f you track classes, in the !lass fiel , choose the a&&ro&riate one@ KThis fiel a&&ears only if classes are turne on@L To a notes a.out the activity, ty&e te"t in the >otes .o"@ These notes appear in the Botes column of the Jeekl% Timesheet #indo# and? for !illa!le #ork? appear on invoices %ou generate from time #orked' C' To save the transaction, click $ave A >e< or $ave A !lose@ Jhen %ou click 8ave - Be#? the saved activit% represents time for onl% one da%' To record time for another da%=s #ork even if it=s for the same #orker? customer? and 8ervice item? %ou have to create a ne# activit%'

RUNNING

>.,<>T8

>unning Time >eports

4ustomers don=t like !eing charged for too man% hours? and #orkers are )uick to complain if the%=re paid for too fe#' 8o !efore %ou use time records either for !illing customers or feeding %our pa%roll records? it=s a good idea to generate reports to make sure %our time data is correct' ",age 40E e0plains ho# to set up emplo%ees in QuickBooks so their reported time links to %our QuickBooks pa%roll service'$ To generate a time report in QuickBooks? choose >eportsMOo!s? Time - Mileage? and then select the report %ou #ant' Aere are the ones %ou can choose from and #hat the%=re useful for: V Ti'e .y -o. $u''ary@ If %ou !ill !% the 2o!? this hand% report sho#s hours !% customer or 2o!? summariKed !% 8ervice items? #hich helps %ou revie# the total hours #orked on a 2o! during a given period' Because of its high*level vie#? this report is perfect for spotting time charged to inappropriate 8ervice items or hours that e0ceed 2o! limits' <verl% high or lo# hoursUor 8ervice items that don=t !elong on a 2o!Uare red flags for data*entr% errors' If hours seem too high or lo#? %ou can drill do#n #ith the Time !% Oo! Qetail report "descri!ed ne0t$ to investigate' V Ti'e .y -o. 1etail@ ;se this report to verif% that hours #ere correctl% set as !ill* a!le or non!illa!le' It=s grouped first !% customer(2o! and then !% 8ervice item? !ut each time entr% sho#s the date the hours #ere #orked? #ho performed the #ork? and #hether the #ork is !illa!le "the !illing status is listed as ;n!illed for !illa!le hours not %et invoiced? Billed for invoiced !illa!le hours? or Bot Billa!le$'

V Ti'e .y >a'e@ This report sho#s the hours people have #orked on each cus* tomer or 2o!? as sho#n in 5igure E* ' QuickBooks sets the report=s date range to This 5iscal Near*to*date? !ut if %ou #ant to check timesheets for accurac%? %ou can change it to Past Jeek? This Jeek? or #hatever time period %ou #ant' If a person reports too man% or too fe# hours for a period? use the Jeekl% Timesheet #indo# "page 1I2$ to look for signs of inaccurate or missing time reports' V Ti'e .y #te'@ This report groups hours !% 8ervice item and then !% customer or 2o!' Nou can use this report to anal%Ke ho# %our !illa!le and non!illa!le time is spent? either to cut unproductive activities or to determine staffing needs'

Tracking Mileage
If %ou charge customers for mileage? keeping track of the !illa!le miles %ou drive helps %ou get all the reim!ursements %ou=re due' But all !usiness*related mileage is ta0*deducti!le? so tracking non!illa!le !usiness mileage is important? too' 4ustom* ers and the I>8 alike #ant records of the miles %ou drive? and QuickBooks can help %ou produce that documentation'

T>:46IB@ MIP.:@.

F i )%RE 795

The Time !% Bame report summariKes the hours someone #orks for each customer or 2o!' To see the dates and times of the #ork? put %our cursor over an hourl% total' Jhen the magnif%ing glass icon appears "not sho#n here$? dou!le*click the time to open a +Time !% Bame Qetail/ report'

>4TE

QuickBooks= mileage*tracking feature is intended for tracking the miles %ou drive using compan% vehicles "and? if %ou run %our o#n compan%? the !usiness miles %ou drive using %our o#n car$? not other vehicle e0penses? such as fuel or tolls' Pike#ise? %ou don=t use QuickBooks to record miles driven !% emplo%ees? vendors? or su!contractors? #hich instead go straight to an e0pense account' 5or e0ample? if a vendor !ills %ou for mileage? #hen %ou enter the !ill in QuickBooks "page 1DI$? %ou assign that charge to an e0pense account? such as Travel* Mileage' <r #hen %ou #rite a check to reim!urse an emplo%ee for mileage driven? %ou assign that reim!ursement to the e0pense account for mileage'

ing a /ehicle

To track mileage for a compan% vehicle? %ou first have to add the vehicle to Quick* Books= Lehicle Pist' Aere=s ho#: 1' 4&en the /ehicle 2ist <in o< .y choosing 2istsM!usto'er A /en or 6rofile 2istsM/ehicle 2ist@ 2' To a a ne< vehicle, &ress !trlO> or click /ehicleM>e<@

The Be# Lehicle #indo# "5igure E*I$ opens' &' #n the /ehicle fiel , ty&e a na'e for the vehicle@ To easil% identif% %our compan% cars and trucks? include the t%pe of vehicle and a #a% to differentiate it from others' 5or instance? if %our compan%=s cars

TRACKIN G

*&e *// =%ite Bee2s+ 1se t%e /i.ense 2/*te n13;e& *s t%e n*3e &*t%e& t%*n t%e 3*0e *n) .(/(&'
F i )%RE 790

QuickBooks doesn=t #ant to kno# much a!out compan% vehicles' :ll %ou have to do is give the vehicle a name' Nou can add an% details %ou #ant in the Qescription !o0' :fter %ou click <6? the vehicle takes its place in the Lehicle Pist "sho#n in the !ackground here$'

4' #n the 1escri&tion .o", ty&e a itional info such as the year, 'ake, 'o el, license &late nu'.er, or /ehicle # entification >u'.er K/#>L@ To change this information later? in the Lehicle Pist #indo#? dou!le*click the vehicle=s name? and then? in the .dit Lehicle dialog !o0? edit the name or de* scription' ' !lick 4:@ That=s it' The name and description appear in the Lehicle Pist #indo#'

$etting the Mileage Rate

5or ta0 purposes? %ou can deduct mileage e0penses !ased on a standard rate or !% tracking the actual costs of operating and maintaining %our vehicles' ;sing a standard mileage rate is convenientUsimpl% multipl% the miles %ou drove !% the rate to calculate %our vehicle deduction' The !o0 on page 1D2 e0plains ho# %ou charge customers for mileage if %our mileage charge differs from the I>8 standard rate' "Nou don=t have to set a mileage rate to record the miles %ou drive? !ut %ou=ll need a rate in place !efore %ou run %our ta0 reports'$
T#6

If %ou o#n an e0pensive car #ith e0pensive maintenance needs? actual costs might provide a larger deduction than the I>8=s standard rate' "Nou can deduct either the standard*rate amount or %our actual costs? !ut not !oth'$ But to deduct #hat %ou spend on gas? tires? repairs? insurance? and so on? %ou have to keep track of these e0penses' :s usual? the ta0 rules for deducting operating and maintenance costs are? #ell? ta0ing' 8o !efore %ou choose this approach? ask %our accountant or the I>8 if %ou can deduct actual costs and #hether it=s the !est approach'

Q1i.0B((0s st(&es 31/ti2/e 3i/e*,e &*tes */(n, =it% t%ei& e??e.tive

standard mileage rates usuall% change at the !eginning of each calendar %ear' Aere=s ho# to set a mileage rate: 1' !hoose !o'&anyMEnter /ehicle Mileage@ The .nter Lehicle Mileage #indo# opens' 2' #n the <in o<Bs tool.ar, click Mileage Rates@ QuickBooks opens the Mileage >ates #indo# sho#n in 5igure E*D'

TRACKIN
MIP.:@.

F i )%RE 793

QuickBooks displa%s the standard mileage rates #ith the most recent one at the top and older rates !elo# it'

&' To a a ne< rate, click the first .lank Effective 1ate cell at the .otto' of the list, an then choose the ate that the ne< 'ileage rate .eco'es ef9 fective, such as 1J1J201(@ Nou can either t%pe the date or click the calendar icon' 4' #n the Rate cell, ty&e the rate in ollars, such as @505 for 50@5 cents@ The mileage rate is I' cents per mile !eginning Oanuar% 1? 201&? as documented on the I>8 #e!site? ###'irs'gov' If %ou=re reading this after 201&? !e sure to check that site to see if this rate has changed' ' !lick !lose <hen youBre one@ Jhen it=s time to prepare %our ta0 return? %ou can run the Mileage !% Lehicle 8ummar% report to see the miles driven for each compan% vehicle and the result* ing mileage deduction' To calculate %our deduction? QuickBooks multiplies the recorded miles !% the mileage rate that #as in effect #hen the% #ere driven'

CHA5teR F: TRACKING TIME AND

181

TRACKIN G
FREQ%E>T28 *$:E1 Q%E$T#4>

Mileage >ates and Invoice Items

Jhat if the I>8=s rate is different from the rate I charge custom* ers for mileageG The rates %ou enter in the Mileage >ates #indo# "page 1D0$ are the standard rates set !% the I>8 for ta0 purposes' The I>8 doesn=t care one #hit #hat %ou charge %our customers for miles? so %ou can charge them #hatever %ou #ant' 5or the reim!ursa!le miles that %ou drive? %ou need to create a 8ervice or <ther 4harge item in %our Item Pist' "In the .nter Lehicle Mileage #indo#? the Item drop*do#n list includes onl% these t#o t%pes of items'$ Jhen %ou create the item? %ou can assign it the rate that %ou charge customers per mile or leave the rate at Kero if %ou charge varia!le mileage rates' 5or an <ther 4harge item? the +:mount or %/ !o0 is the place to enter the mileage rate? as sho#n in 5igure E*E' "5or a 8ervice t%pe item? use the >ate !o0 instead'$ In the :ccount !o0? choose the income or e0pense account %ou use for reim!ursa!le mile* age? #hether it=s specific to mileage or a catchall reim!ursa!le cost account'

F i )%RE 797

Jhen %ou create an item for mileage? %ou can enter #hatever rate per mile %ou #ant' Jhen %ou add the mileage to an invoice? QuickBooks multiplies the num!er of !illa!le miles driven !% the rate %ou set for that mileage item'

Recor ing Mileage 1riven

<nce %ou=ve added a vehicle to the Lehicle Pist? %ou=re read% to record mileage' Aere=s ho# %ou fill in the .nter Lehicle Mileage #indo# to record !illa!le and non* !illa!le miles %ou=ve driven: 1' 4&en the Enter /ehicle Mileage <in o< K!o'&anyMEnter /ehicle MileageL an then, in the /ehicle .o", choose the vehicle that you rove@ If %ou forgot to add the vehicle to QuickBooks= Lehicle Pist? %ou can create it no# !% choosing _:dd Be#` from the drop*do#n menu'

If %ou=re recording mileage for one da% of onsite #ork? choose the same da% in !oth !o0es' <n the other hand? if %ou used a compan% car to drive to another cit% for several da%s? the Trip 8tart Qate is the da% %ou headed out of to#n and the Trip .nd Qate is the da% %ou returned' &' #n the 4 o'eter $tart an 4 o'eter En .o"es, ty&e <hat the vehicleBs 'ileage <as .efore you .egan riving an <hat it <as <hen you returne , as sho<n in Figure 79+@ 4r Iust ty&e ho< far you rove into the Total Miles .o"@ If %ou fill in the <dometer !o0es? QuickBooks automaticall% calculates the miles %ou drove and plops that num!er in the Total Miles !o0'

F i )%RE 79+

If %ou usuall% forget to check %our starting mile* age? %ou can ignore the <dometer 8tart and <dom* eter .nd !o0es entirel%' Instead? in the Total Miles !o0? t%pe the mileage %ou drove? such as & E for a & E*mile trip for %our customer' Nou can t%pe the mileage #ith or #ithout commas "1? 00 or 1 00$'

>4TE

The dra#!ack to filling in the .nter Lehicle Mileage dialog !o0=s Total Miles field is that %our mileage record doesn=t include the odometer readings that the I>8 #ants to see' But if ever% mile %ou drive is for !usiness? %ou can prove %our deduction !% sho#ing the I>8 an odometer reading at the !eginning of the %ear and one at the end of the %ear' 4' #f your 'ileage is .illa.le to a custo'er or Io., turn on the Billa.le check9 .o"@ Then, in the !usto'er:-o. .o", choose the custo'er or Io. to <hich you <ant to assign the 'ileage, an in the #te' ro&9 o<n list, choose the ite' you create for 'ileage K&age 132L@ If the mileage isn=t !illa!le to a customer? keep the Billa!le check!o0 turned off and leave the 4ustomer:Oo! and Item !o0es !lank'

GENERATIN
MIP.:@. >.,<>T8 ' #f you track classes, then in the !lass .o", choose the a&&ro&riate one@ 5or e0ample? if %ou use classes to track !ranch performance? choose the class for the !ranch the vehicle !elongs to' Ao#ever? if %ou track partner income #ith classes and the mileage is non!illa!le? %ou don=t need to assign a class "or %ou can choose a class %ou set up for overhead$' I' To further ocu'ent the reason for the 'ileage, ty&e etails in the >otes .o"@ Then, to save the 'ileage an close the ialog .o", click $ave A !lose@ If %ou #ant to enter additional mileage for other customers and 2o!s? click 8ave - Be# instead'

@enerating Mileage >eports

Mileage reports come in hand% #hen %ou prepare %our ta0es or if %our customers )uestion their mileage charges' These reports are simple? mainl% !ecause %ou don=t track that much mileage information in QuickBooks' Nou can generate mileage reports !% choosing >eportsMOo!s? Time - Mileage? and then selecting a report' <r? if %ou have the .nter Lehicle Mileage #indo# open? in the #indo#=s tool!ar? click the do#n arro# to the right of the Mileage >eports !utton and select a report' Aere are the reports %ou can choose and #hat the%=re useful for: V Mileage .y /ehicle $u''ary@ 5or %our ta0 documentation? this report sho#s the total miles %ou drove each vehicle and the corresponding mileage e0pense "#hich QuickBooks calculates using the standard I>8 mileage rate in effect at the time$' The date range is set initiall% to This Ta0 Near' If %ou #ait until after Oanuar% 1 to gather %our ta0 documentation? then in the Qates !o0? choose Past Ta0 Near instead' V Mileage .y /ehicle 1etail@ This report sho#s each trip that contri!uted to a vehicle=s mileage' 5or each one? the report includes the trip=s end date? miles driven? mileage rate? and mileage e0pense' If %ou have )uestions a!out %our deductions? dou!le*click an entr% to open the .nter Lehicle Mileage #indo# for that transaction' V Mileage .y -o. $u''ary@ If %ou charge customers for mileage? run this re* port to see !oth total miles driven and the !illa!le mileage !% customer and 2o!' QuickBooks uses the rate %ou set in the 8ervice or <ther 4harge item to calculate the !illa!le amount' V Mileage .y -o. 1etail@ If a customer has a )uestion a!out mileage %ou charged? this report is the )uickest #a% to find the charges in )uestion' The report groups mileage !% customer or 2o! !ut lists each trip in its o#n line' The report sho#s each trip=s end date? miles driven? !illing status? mileage rate? and !illa!le amount? so %ou can ans#er almost an% mileage*related )uestion a customer might have'

CHA5TER

C ,a%ing for .0penses

lthough most small !usiness o#ners sift through the dail% mail looking for envelopes containing checks? the% usuall% find more containing !ills' <ne frustrating aspect of running a !usiness is that %ou often have to pa% for the items %ou sell !efore %ou can invoice %our customers for the goods' If %ou #ant %our financial records to !e right? %ou have to tell QuickBooks a!out the e0penses %ou=ve incurred' :nd? if %ou #ant %our vendors to leave %ou alone? %ou have to pa% the !ills the% send' ,a%ing for e0penses can take several forms? !ut QuickBooks is up to the challenge' This chapter e0plains %our choices for pa%ing !ills "no# or later$ and descri!es ho# to enter !ills and record %our !ill pa%ments' If %ou pa% right a#a%? %ou=ll learn ho# to #rite checks? use a de!it or credit card? and pa% #ith cash in QuickBooks? among other options' If %ou enter !ills in QuickBooks for pa%ment later? %ou=ll learn ho# to handle the recurring ones? such as rent? as #ell as reim!ursa!le e0penses and inven* tor%' QuickBooks is happ% to help %ou through ever% step of the process: entering !ills %ou receive if %ou #ant to pa% later? setting up !ill pa%ments? and even printing checks %ou can mail to vendors'

Jhen to ,a% .0penses

Jhen it comes to handling e0penses? %ou can pa% no# or pa% laterW QuickBooks has features for !oth options' "Nou can choose to not pa% !ills? !ut QuickBooks can=t help %ou #ith collection agencies or represent %our compan% in !ankruptc% court'$ Aere are the pros and cons of each approach:

186

.BT.>IB@ BIPP8

V 6ay no<@ If !ills arrive a!out as often as meteor sho#ers? go ahead and pa% each one immediatel% so %ou=re sure the%=re paid on time' In QuickBooks? pa%ing right a#a% means #riting a check? entering a de!it card transaction? entering a credit card charge? making an online pa%ment? or using mone% from pett% cashUall of #hich are descri!ed in this chapter' Jhen %ou pa% immediatel%? %ou don=t have to enter a !ill in QuickBooksW %ou can simpl% record the e0pense pa%ment transaction' V 6ay later@ If !ills arrive as steadil% as orders at the local coffee shop? %ou=ll pro!a!l% #ant to set aside time to pa% them all at once #hen it #on=t interfere #ith delivering services or selling products' Jhat=s more? most companies don=t pa% !ills until 2ust !efore the%=re dueUunless there=s a good reason to "like an earl% pa%ment discount$' 8etting up vendor !ills for later pa%ment is kno#n as using :ccounts ,a%a!le !ecause %ou store the unpaid e0penses in an :ccounts ,a%a!le account' In QuickBooks? entering !ills for later pa%ment delivers all the advantages of convenience and good cash management' Nou can tell the program #hen %ou #ant to pa% !illsUfor instance? to take advantage of an earl% pa%ment discount or the grace period that a vendor allo#s' Then %ou can go a!out %our !usiness #ithout distraction? kno#ing that QuickBooks #ill let %ou kno# #hen !ills are on deck for pa%ment'
T#6

<nce %ou decide #hether %ou=re going to pa% !ills no# or later? use that method consistentl%' <ther#ise? %ou could pa% for something t#ice !% entering a !ill in QuickBooks and then? a fe# da%s later? #riting a paper check for the same e0pense' To prevent duplicate pa%ments? al#a%s enter !ills %ou receive in the mail "or email$ as !ills in QuickBooks and pa% them !% using the ,a% Bills feature "page 1E $' The .nter Bills #indo# includes a list of recent transactions? sho#n in 5igure C*1? #hich %ou can use to look for pa%ments %ou=ve alread% made'

>4TE

If %ou pa% for something #hen %ou=re out of the office !% charging e0penses to a credit card or #riting checks !% hand? %ou simpl% enter those transactions in QuickBooks #ithout entering a corresponding !ill' "8ee the section +,a%ing ;sing <ther ,a%ment Methods/ on page 20& for info on recording pa%ments made #ith de!it cards? ,a%,al? and so on'$

.ntering Bills
:t first glance? entering !ills in QuickBooks and then pa%ing them later might seem like more #ork than 2ust #riting checks' But as %ou=ll learn in this chapter? there are several advantages to entering !ills in QuickBooks? and the program makes it incredi!l% eas% to pa% them' To get started? open the .nter Bills #indo# using an% of the follo#ing methods: V <n the Aome page? click .nter Bills in the Lendors panel'

187

QUICKBOOKs 2014: tHe MIssInG

BIPP8

F i )%RE +91

The Terms field "circled$ sho#s the pa%ment terms from the vendor=s record "page DC$' If %ou haven=t assigned pa%ment terms to a vendor? %ou can do so right in the .nter Bills #indo# !% simpl% clicking the do#n arro# in the Terms field and choosing from the drop*do#n list that appears' Jhen %ou save the !ill? QuickBooks asks if %ou #ant the ne# terms to appear the ne0t time' The program is asking if %ou #ant to save the terms to the vendor=s recordW click Nes'

V 4hoose LendorsM.nter Bills' V In the Lendor 4enter #indo#=s icon !ar? click Be# TransactionsM.nter Bills'
T#6

Man% of %our !ills are due at the same time ever% month? and some are even the same amount ever% month? such as %our office rent' Bills like these are perfect candidates for QuickBooks= memoriKed transaction feature? #hich lets the program memoriKe !ills and reuse them' Jith a memoriKed transaction? %ou can tell QuickBooks to remind %ou #hen a !ill is due or even record it automaticall% #ithout an% action on %our part' Nou can even create a group of !ills so that %ou can process all the !ills due on the same da% of the month #ith 2ust a click or t#o' 8ee page &0& for the full scoop on these hand% timesavers' The fields in the .nter Bills #indo# are similar to the ones on invoices %ou create' In fact? if %our vendors use QuickBooks? the !ills %ou receive are 2ust another compan%=s QuickBooks invoices "see 4hapter 10$ or statements "see 4hapter 11$' ,urchasing and pa%ing for inventor% items is mostl% the same as pa%ing for other e0penses? !ut the process is a tad more complicated than for the other things %ou sell' 8ee page 2C in 4hapter 20 to learn ho# to record inventor% purchases' Aere=s ho# to enter the rest of %our !ills in QuickBooks= .nter Bills #indo#:

CHA5teR 9: 5A$ING !OR

188

ENTERIN G

1' In t%e @en)(& )&(2-)(=n /ist+ .%((se t%e ven)(& =%(

:!ove the Bill area? QuickBooks automaticall% chooses the Bill option so %ou can record a vendor !ill' "Nou=ll learn a!out recording credits from vendors on page 20D'$ The program also turns on the Bill >eceived check!o0' Turn this check!o0 off onl% if %ou receive a shipment of inventor% #ithout a !illW %ou=ll learn ho# to deal #ith such shipments on page &I' If %ou set up an% pre*fill accounts in the vendor=s record "page E0$? QuickBooks automaticall% adds them to the ta!le on the .0penses ta! near the !ottom of the .nter Bills #indo#' 2' #f you have o&en &urchase or ers <ith the ven or you selecte , the 4&en 64s E"ist 'essage .o" a&&ears@ #f the .ill corres&on s to one or 'ore of those 64s, in the 'essage .o", click 8es@ ,age && e0plains ho# to record !ills that correspond to purchase orders %ou=ve created' &' #n the 1ate .o", ty&e or select the ate you receive the .ill@ If %ou set up pa%ment terms in the vendor=s record "page DC$? QuickBooks figures out #hen the !ill is due and fills in the Bill Que field? as sho#n in 5igure C*1' 5or e0ample? if the !ill date is &(4(2014 and the vendor=s pa%ment terms are Bet &0? the !ill is due &0 da%s after the !ill dateU4(&(2014' If QuickBooks fills in a date that doesn=t match the due date on the !ill %ou re* ceived? then in the Bill Que field? enter the date printed on the vendor=s !illU it=s the one to go !%'
T#6

The right side of the .nter Bills #indo# summariKes the vendor=s info and %our recent transactions #ith that vendor' 5or e0ample? the 8ummar% section sho#s %our !alance "the total amount %ou o#e the vendor$ and open purchase orders #ith that vendor' If %ou see an% info %ou #ant to change? like the terms or address? click the .dit !utton "its icon looks like a pencil$ to open the vendor=s record in the .dit Lendor dialog !o0' The >ecent Transactions section lists !ills? !ill pa%ments? credits? and other transactions? #hich is a great #a% to catch that %ou have a credit availa!le or have alread% paid the !ill %ou=re a!out to enter' To open one of these recent transactions in its corresponding #indo#? click a link? like the +Bill * ,aid/ link la!eled in 5igure C*1' 4' #n the Ref@ >o@ .o", ty&e the ven orBs invoice nu'.er, the state'ent ate, or another i entifying feature of the .ill youBre &aying@ The >ef' Bo' !o0 accepts an% alphanumeric character? not 2ust num!ers? so %ou can t%pe in things like +1242?/ +Invoice 1242?/ or +8tatement &(&1(2014'/ If %ou #ant to include additional notes a!out the !ill? t%pe them in the Memo !o0' ' #n the *'ount 1ue .o", ty&e the total fro' the .ill@ The onl% time %ou=d t%pe a different amount is #hen %ou take a discount that the vendor forgot to appl% or deduct a portion of the !ill !ecause the goods #ere defective'

18F

QUICKBOOKs 2014: tHe MIssInG

In t%e /(=e& %*/? (? t%e Ente& Bi//s =in)(=+ Q1i.0B((0s

ENTERIN
BIPP8

.0penses ta!? #hich is #here %ou enter information a!out e0penses such as utilit% !ills? office suppl% !ills? and attorne%=s fees' If %ou assign onl% one pre*fill account "page E0$ to this vendor? QuickBooks automaticall% fills in the first cell in the ta!le=s :mount column #ith the :mount Que value' The !o0 on page 1E1 tells %ou #hat to do #hen %ou receive a !ill from a vendor #ho uses a different

>4TE

currenc%' I' #n the first cell of the E"&enses ta.Bs *ccount colu'n, choose the e"&ense account fro' your chart of accounts that corres&on s to the first e"&ense on the .ill@ Jhen %ou click a cell in the :ccount column? a do#n arro# appears' 4licking the arro# displa%s a drop*do#n list of ever% account in %our chart of accounts? !ut QuickBooks automaticall% displa%s the e0pense account section of the list' To choose a different e0pense accountUthe account for %our legal fees? sa%Uscroll in the drop*do#n list and click the one %ou #ant' D' #f the .ill covers several ty&es of e"&enses Ksuch as airfare an your travel agentBs feesL, in the first *'ount cell, ty&e the a'ount that .elongs to the e"&ense account in that ro<@ If %ou assign more than one pre*fill account to a vendor? QuickBooks su!tracts the amount %ou t%ped in the first ro# from the total amount due and puts the remaining amount in the second ro#' Bottom line: Nou have to t%pe the amounts in each ro#=s :mount cell'
T#6

Nou can increase or decrease the #idth of drop*do#n lists "to see the full names of the accounts in %our chart of accounts? for e0ample$' Jhen the drop*do#n list is open? position %our cursor over the list=s lo#er*right corner' Jhen the cursor changes to a t#o*headed arro#? drag to ad2ust the list=s #idth and height' In addition? %ou can change the #idth of the columns on the .0penses and Items ta!s: ,osition %our cursor over the vertical line !et#een t#o column headings? and then drag left or right to shrink or #iden the column on the left' E' #f an e"&ense relates to a Io., in the !usto'er:-o. colu'n, choose the custo'er or Io.@ If %ou fill in the 4ustomer:Oo! cell? QuickBooks puts a checkmark in the +Bill* a!leG/ column' If %ou don=t #ant to charge the customer for the e0pense? click the checkmark to remove it'
T#6

If %ou=re recording reim!ursa!le e0penses? #hich #ill eventuall% appear on a customer=s invoice "page 24 $? !e sure to t%pe a meaningful description in each Memo cell in the ta!le' QuickBooks uses the te0t in this cell as the description of the e0pense on %our invoice' If there=s no Memo te0t? %our invoice includes charges #ithout descriptions? #hich are !ound to generate a call from the customer'

CHA5teR 9: 5A$ING !OR

189

ENTERIN G

9' I? <(1&e t&*.0in, ./*sses+ .%((se t%e *22&(2&i*te ./*ss ?(& t%e
The 4lass column appears onl% if %ou use QuickBooks classes "page 1&4$' 10' #f the .ill youBre entering inclu es ifferent ty&es of e"&enses, re&eat ste&s 0N+ to a a ro< for each ty&e of e"&ense, as sho<n in Figure +92@ :s soon as %ou finish one ro# in the ta!le? QuickBooks fills in the :mount cell in the ne0t ro# #ith the amount that=s still unallocated' 5or the first through the ne0t*to*last ro#? %ou have to edit the amount that the program fills in to match %our e0pense' The amount QuickBooks enters in the last ro# should !e correct if %ou haven=t made an% t%pos' If the multiple accounts and amounts are hopelessl% mangled? at the top of the .nter Bills #indo#? click 4lear 8plits to clear the ta!le so %ou can start over' 11' !lick $ave A !lose to save the .ill an close the <in o<@ <r? if %ou have other !ills to enter? click 8ave - Be# to save that !ill and displa% a ne# !lank one'

F i )%RE +92

If %ou change the value in the :mount Que !o0? QuickBooks doesn=t auto* maticall% ad2ust the values on the .0penses and Items ta!s to match' To make the program modif% the last entr% amount so that the :mount Que and the total on the ta!s are the same? click >ecalculate at the top of the #indo#' If %ou change a value in one or more :mount cells? click >ecalculate to update the :mount Que'

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QUICKBOOKs 2014: tHe MIssInG

RECORDING
T#6

Nou can=t change a vendor=s currenc% after %ou=ve recorded %our first transaction for that vendor' To s#itch to a different currenc%? %ou have to create a ne# vendor record that uses the ne# currenc%' The alternative is to calculate the !ill=s values in %our home currenc% !ased on the going e0change rate and then enter the !ill in QuickBooks #ith those converted values'

Q.,<8IT T< : L.BQ<>

FREQ%E>T28 *$:E1 Q%E$T#4>

Bills and 5oreign 4urrencies

Ao# do I enter a !ill that has values in a foreign currenc%G Before %ou can enter !ills #ith values in foreign currencies? %ou have to turn on QuickBooks= multiple currencies preference !% choosing .ditM,referencesMMultiple 4urrencies? clicking the 4ompan% ,references ta!? and then selecting the +Nes? I use more than one currenc%/ option "see page I C for details$' :fter that? %ou can assign a currenc% to a vendor' In the Be# Lendor or .dit Lendor #indo# "page DE$? !elo# and to the right of the Lendor Bame !o0? choose the currenc% that the vendor uses' <nce %ou do that? the .nter Bills #indo# displa%s the vendor=s currenc% in several places' The currenc% appears in the #in* do#=s title !ar and to the right of the vendor=s name? as sho#n in 5igure C*&' The :mount Que !o0 sho#s the foreign currenc% to the left of the amount? #ith the corresponding value in %our home currenc% !elo# it' :nd the .0penses and Items ta!s !oth sho# the foreign currenc% to indicate that the values %ou enter are in that currenc%' Aere=s ho# to fill out a !ill a vendor su!mitted in a foreign currenc%: 1' Q o# n l o a d t h e m o s t re ce n t e 0c h a n g e r a te s fo r t h e currencies %ou use' "8ee page 4IE to learn ho# to enter or do#nload currencies and e0change rates into the 4urrenc% Pist'$ 2' In the .nter Bills #indo#=s : (, :ccount !o0? choose the :ccounts ,a%a!le account that corresponds to the foreign currenc%' &' In the :mount Que !o0? t%pe the !ill=s value in the foreign currenc%' 4' <n the .0penses and Items ta!s= :mount cells? t%pe the amounts in the foreign currenc%' ' Belo# the .0penses and Items ta!s? in the +.0change >ate 1 Zcurrenc%[ H/ !o0? t%pe the e0change rate from the foreign currenc% to %our home currenc% "in 5igure C*&? that=s 4hinese Nuan >enmin!i to ;'8' dollars'$ I' 4lick >ecalculate at the top of the #indo# to calculate the !ill=s total in %our home currenc%'

>ecording Lendor

Qeposit

to

8uppose a vendor re)uires a deposit !efore it #ill deliver a service or product' In QuickBooks? %ou can record the deposit pa%ment so it sho#s up as a credit to that vendor' Then? #hen the !ill arrives? %ou can appl% that credit to the !ill' Aere=s #hat %ou do: 1' ;rite a check K&age 1+(L, enter a cre it car charge K&age 20(L, or use another &ay'ent 'etho K&age 204L to &ay the e&osit@ If %ou have an open purchase order for items from that vendor? QuickBooks displa%s a message !o0 a!out itW click Bo !ecause it=s too earl% to use the pur* chase order' Nou aren=t purchasing the items %et'

CHA5teR 9: 5A$ING !OR

1F1

RECORDING

Q.,<8IT T< : L.BQ<>

F i )%RE +9(

Bear the top of the .nter Bills #indo#? %ou have to choose the :ccounts ,a%a!le account that goes #ith the foreign currenc% that the vendor uses' If %ou pa% !ills in several different currencies? %ou need an :ccounts ,a%* a!le account for each currenc%' That #a%? %ou can recalculate the gains or losses from changes in each e0change rate'

2' #n the ;rite !hecks or Enter !re it !ar !harges <in o<, click the E"&enses ta.@ #n the first *ccount cell, choose your *ccounts 6aya.le account@ 4hoosing this account creates a credit for %ou #ith that vendor' &' #n the first *'ount cell, enter the a'ount of the e&osit@

Jhen %ou click a#a% from this :mount cell? the amount listed at the top of the #indo# changes to the deposit amount %ou 2ust entered' 4' !lick $ave A !lose Kor $ave A >e<L to save the &ay'ent transaction@ Nou don=t have to do an%thing else until the final !ill arrives' ' ;hen you receive the .ill, enter it in QuickBooks as you <oul any other .ill@ 5ill in the :ccount fields #ith the e0pense accounts for the products or services %ou received "page 1DE$' I' *&&ly the ven or cre it to the .ill as escri.e on &age 1+1@ The credit reduces the !alance due'

D' $ave the .ill@ Nou=re done] Jhen it=s time to pa% the !ill? simpl% pa% it using the ne#? lo#er !alance "page 1E $'
T#6

>.IMB;>8:BP. .R,.B8.8

HANDCIN

Nou can also use this techni)ue to edit a check or credit card charge so %ou can appl% it to a !ill that %ou forgot %ou=d alread% entered' 8impl% edit the check or credit card charge and change the account to :ccounts ,a%a!le' Then? use the credit to pa% the !ill'

Aandling >eim!ursa!le .0penses

>eim!ursa!le e0penses are costs %ou incur that a customer su!se)uentl% pa%s' ,roducts %ou purchase specificall% for a customer or a su!contractor %ou hire to #ork on a customer=s 2o! are costs %ou pass on to the customer' 5or e0ample? travel costs are a common t%pe of reim!ursa!le e0pense? and %ou=ve pro!a!l% seen telephone and photocop% charges on %our attorne%=s statements' There are t#o #a%s to track reim!ursa!le e0penses? and QuickBooks can handle them !oth: V *s inco'e@ Jith this method? QuickBooks posts the e0penses on a !ill %ou record to the e0pense account %ou specif%' Jhen %ou invoice %our customer? QuickBooks posts the reim!ursement as income in a separate income account' Nour income is higher this #a%? !ut it=s offset !% higher e0penses' This approach is popular !ecause it lets %ou compare income from reim!ursa!le e0penses #ith the reim!ursa!le e0penses themselves to make sure the% match' The !o0 on page 1E4 descri!es the income accounts %ou need for tracking reim!ursa!le e0penses this #a%' V *s e"&enses@ Tracking reim!ursements as e0penses doesn=t change the #a% QuickBooks handles !illsUe0penses still post to the e0pense accounts %ou specif%' But? #hen %our customer pa%s %ou for the reim!ursa!le e0penses? Quick* Books posts those reim!ursements right !ack to the e0pense account? so the e0pense account !alance looks as if %ou never incurred the e0pense in the first place' Because %ou use the same e0pense account to record !oth the e0pense and the reim!ursement? %ou don=t have to do an% special setup in QuickBooks'

$etting %& Rei'.urse'ents as #nco'e

If %ou #ant to track reim!ursa!le e0penses as income? choose .ditM,referencesMTime - .0penses' Then? on the 4ompan% ,references ta!? turn on the +Track reim!ursed e0penses as income/ check!o0' Jith this preference turned on? #henever %ou cre* ate or edit an e0pense account "in the :dd Be# :ccount or .dit :ccount #indo#$? QuickBooks adds a +Track reim!ursed e0penses in Income :cct'/ check!o0 and drop*do#n list to the !ottom of the #indo#? as sho#n in 5igure C*4'

>.IMB;>8:BP. .R,.B8.8
;4R:*R4%>1 ;4R:$H46

HANDCIN

:ccounts for >eim!ursa!le .0penses

QuickBooks #on=t let %ou assign the same income account to more than one reim!ursa!le e0pense account? so %ou have to create a separate income account "see 4hapter &$ for each t%pe of reim!ursa!le e0pense' To keep %our chart of accounts neat? create a top*level income account called something like >eim!ursed .0penses' Then create an income su!account for each t%pe of reim!ursa!le e0pense' Jhen %ou=re done? %our income accounts #ill look something like this: V 4100 8ervice >evenue V 4200 ,roduct >evenue V 4C00 >eim!ursed .0penses * Income 8u!accounts for account 4C00: V 4C10 >eim!ursed Telephone V 4C20 >eim!ursed ,ostage V 4C&0 >eim!ursed ,hotocopies V 4C40 >eim!ursed Travel :n alternative approach is to create <ther 4harge items for each t%pe of reim!ursa!le e0pense' B% doing so? %ou can as* sign those items to a single income account? and %ou can see the details of each reim!ursa!le categor% !% running a 8ales B% Item report "page 4ID$'

F i )%RE +94

To track a reim!ursa!le e0pense as income? in the :dd Be# :ccount or .dit :ccount #indo#? turn on the +Track reim!ursed e0penses in Income :cct'/ check!o0 and then? in the drop*do#n list? choose the income account to use' If %ou=ve alread% created %our e0pense accounts? %ou=ll have to edit each one that=s reim!urs* a!le "travel? telephone? e)uipment rental? and so on$ and add the income account as sho#n here'

Aere=s #hat happens as %ou progress from pa%ing !ills to invoicing customers: 1' Jhen %ou assign an e0pense on a !ill as reim!ursa!le to a customer? Quick* Books posts the mone% to the e0pense account %ou specified'

2' Jhen %ou create an invoice for that customer? the program reminds %ou that %ou have reim!ursa!le e0penses' &' Jhen %ou add the reim!ursa!le e0penses to the customer=s invoice? the% post to the income account %ou specified for that t%pe of e0pense' "8ee the !o0 on page 1E4 to learn more a!out creating income accounts for reim!ursa!le e0penses'$

,:NIB@ N<;> BIPP8

Recor ing Rei'.ursa.le E"&enses

:s %ou enter !ills "page 1DI$ or make immediate pa%ments #ith checks or credit cards? %ou add designated e0penses as reim!ursa!le? as sho#n in 5igure C* ' Jhen %ou choose a customer or 2o! in the 4ustomer:Oo! column? QuickBooks automati* call% adds a checkmark to the +Billa!leG/ cell' Be sure to t%pe a note in the Memo cell to identif% the e0pense? !ecause QuickBooks uses the te0t in that cell as the description of the reim!ursa!le e0pense on %our invoice'
T#6

8ometimes %ou #ant to track e0penses associated #ith a customer or 2o!? !ut %ou don=t #ant the customer to reim!urse %ou? like #hen %ou have a fi0ed*price contract' In that situation? click the +Billa!leG/ cell for that e0pense to remove the checkmark'

F i )%RE +95

The ta!les in the .nter Bills? Jrite 4hecks? and .nter 4redit 4ard 4harges #indo#s all include columns to designate reim!ursa!le e0penses and the customers or 2o!s to #hich the% appl%' "Nou can click 8plits in an account register to access these columns'$

,a%ing Nour Bills

.ntering !ills in QuickBooks isn=t the same as pa%ing !ills' The !ills %ou enter in %our compan% file are a record of #hat %ou o#e and #hen? !ut the% do nothing to send mone% to %our vendors' ,a% Bills is the QuickBooks feature that actuall% pushes %our mone% out the door' It lets %ou select the !ills %ou #ant to pa%? ho# much to pa% on each one? as #ell as the pa%ment method? account? and date' If %ou have credits or earl% pa%ment discounts? %ou can include those? too'

5A$ING $OUR

the !ills due up to the current date? grouped !% vendor' To run it? choose >eportsMLendors - ,a%a!lesM;npaid Bills Qetail or? at the top left of the .nter Bills #indo#? click the >eports ta!? and then click the ;npaid Bills Qetail icon' The #indo#=s >eports ta! offers several other vendor*related reports like <pen ,urchase <rder Qetail and ,urchases B% Lendor Qetail'

I? <(1 =*nt t( ev*/1*te *// <(1& 1n2*i) ;i//s ;e?(&e <(1 2*<

$electing Bills to 6ay

Nou !egin the pa%ment process !% choosing the !ills %ou #ant to pa%' Aere are the steps: 1' !hoose /en orsM6ay Bills Kor click the 6ay Bills icon on the Ho'e &ageL@ QuickBooks opens the ,a% Bills #indo# and displa%s the !ills due #ithin the ne0t t#o #eeks' :s 5igure C*I sho#s? %ou can change #hich !ills are displa%ed? vie# !ill details? or appl% credits and discounts'

F i )%RE +90

In the ,a% Bills #indo#? %ou can easil% spot earl% pa%ment discounts !% selecting +8ho# all !ills/ in the upper left' Then? in the 8ort B% !o0? choose Qiscount Qate to sort !% the discount date "or the due date? if the !ill doesn=t have a discount date$' Jhen %ou click a !ill in the ta!le? QuickBooks sho#s availa!le discounts and credits in the +Qiscount - 4redit Information for Aighlighted Bill/ section "page 1EE e0plains ho# to appl% them$' If %ou #ant to revie# a !ill !efore %ou pa% it? click +@o to Bill/W the .nter Bills #indo# opens so %ou can revie# or even revise the !ill'

2' #n the 6ay Bills <in o<, select the .ills you <ant to &ay .y clicking their check.o"es in the first colu'n of the <in o<Bs ta.le@ 4licking the 8elect :ll Bills !utton !elo# the ta!le makes QuickBooks select all the !ills displa%ed in the #indo#=s ta!le' "The !utton=s la!el changes to 4lear 8elections #hen at least one !ill is selected'$ .ither #a%? QuickBooks fills in the :mt' To ,a% cells for the selected !ills #ith the total due on each !ill'
>4TE

,:NIB@ N<;> BIPP8

If %ou select more than one !ill from the same vendor? QuickBooks automaticall% com!ines those !ills onto one check #hen %ou pa% them' To pa% !ills using t#o different pa%ment methods "check and credit card? for e0ample$? make t#o passes through the ,a% Bills #indo#' <n the first pass? choose all the !ills that %ou pa% #ith the first pa%ment method and then? in the ,a%ment section=s Method drop*do#n list? choose that pa%ment method "such as 4heck$' <n the second pass? choose the !ills %ou #ant to pa% #ith the second pa%ment method and then choose that method "such as 4redit 4ard$ in the Method drop*do#n list' 8imilarl%? to pa% !ills su!mitted in different currencies? %ou have to make a separate pass through the ,a% Bills #indo# for each currenc%' QuickBooks creates an :ccounts ,a%a!le account for each currenc% %ou assign to vendors' To pa% !ills from vendors using a specific currenc%? choose the corresponding :ccounts ,a%a!le account in the :(, :ccount drop*do#n list at the top of the #indo#' The #indo# then displa%s the !ill amounts in the foreign currenc% and the amount %ou have to pa% in %our home currenc%'
>4TE

If %ou don=t use multiple currencies? the ,a% Bills #indo# doesn=t include the :(, :ccount or .0change

>ate fields' Bo# that %ou=ve selected the !ills %ou #ant to pa%? %ou can modif% the amounts %ou pa% or appl% discounts and credits !efore %ou pa% the !ills' The follo#ing sec* tions sho# %ou ho#'

Mo ifying 6ay'ent *'ounts

Jhether %ou select individual !ills or all the !ills in the list? QuickBooks automaticall% fills in the selected !ills= :mt' To ,a% cells #ith the total amounts that are due' ,a%ing !ills in full means %ou don=t have to #orr% a!out the ne0t due date or pa%ing late fees? !ut making partial pa%ments can stretch limited resources to appease more of %our unpaid vendors? as the !o0 on page 1EE e0plains' To pa% onl% part of a !ill? in a !ill=s :mt' To ,a% cell? simpl% t%pe ho# much %ou #ant to pa%'

5A$ING

BIPP8

T#6

If %ou keep %our cash in an interest*!earing account until %ou need it? %ou=ll #ant to kno# ho# much mone% %ou need to transfer to %our checking account to pa% the !ills' In the ,a% Bills #indo#? the num!er at the !ottom of the :mt' Que column is the total of all the !ills displa%ed? and the num!er at the !ottom of the :mt' To ,a% column is the total of all the !ills %ou=ve selected' If %ou select all the !ills in the list? the t#o totals are initiall% the same' But if %ou change a value in an :mt' To ,a% cell? click another cell to update the :mt' To ,a% total'

%6 T4 $6EE1

Jhen 4ash Is Tight

If %our cash accounts are d#indling? %ou ma% face some tough decisions a!out #hom to pa% and #hen' To help keep %our !usiness afloat until the hard times pass? here are a fe# strategies to consider: V ,a% government o!ligations "ta0es and pa%roll #ith* holdings$ first' In the ,a% Bills #indo#=s 8or t B% !o0? choose Lendor to make it eas% to spot all %our government !ills' V ,a% the vendors #hose products or services are essential to %our !usiness' V Make partial pa%ments to all %our vendors rather than full pa%ments to some and no pa%ments to others' V If %ou #ant to pa% small !ills in full? in the 8ort B% !o0? choose :mount Que to sort %our outstanding !ills !% dollar value'

*&&lying 1iscounts an !re its to 6ay'ents

Most companies like to use their discounts and credits as soon as possi!le' B% far the easiest #a% to deal #ith discounts and credits %ou receive from vendors is to let QuickBooks handle them automaticall%' Aere=s ho# to delegate appl%ing earl% pa%ment discounts and availa!le credits to QuickBooks: 1' !hoose E itM6referencesMBills, an then click the !o'&any 6references ta.@ Because these settings are on the 4ompan% ,references ta!? %ou have to !e a QuickBooks administrator to change them' The settings %ou choose here appl% to ever% person #ho logs into %our compan% file' 2' To 'ake QuickBooks a&&ly availa.le cre its auto'atically, turn on the G*uto'atically use cre itsH check.o"@ Jith this setting turned on? QuickBooks automaticall% deducts vendor credits from the corresponding vendor=s !ills' If %ou=d rather choose #hen to appl% credits? leave this check!o0 turned off' &' Turn on the G*uto'atically use iscountsH check.o" an , in the 1efault 1iscount *ccount .o", choose the account you use to track ven or iscounts@ If %ou haven=t set up an account for vendor discounts? in the Qefault Qiscount :ccount drop*do#n list? choose _:dd Be#`? and then create a ne# account "page 1$ called something like +Lendor Qiscounts'/

1FF

QUICKBOOKs 2014: tHe MIssInG

>4TE

Jhether %ou create an income account or an e0pense account for vendor discounts is neither an ac* counting rule nor a QuickBooks re)uirement? !ut a matter of ho# %ou vie# vendor discounts' If %ou think of them as e0penses %ou=ve saved !% pa%ing earl%? create an e0pense account' If %ou vie# them as mone% %ou=ve made? create an income account instead' .ither #a%? discounts %ou receive from vendors are different from discounts %ou e0tend to %our customers' 8o? in the Qefault Qiscount :ccount !o0? choose an account specificall% for vendor discounts? not %our customer discount account' :s %ou=d e0pect? turning on these check!o0es tells QuickBooks to appl% earl% pa%* ment discounts and availa!le credits to !ills #ithout further instructions from %ou' The program uses %our pa%ment terms to figure out the earl% pa%ment discounts %ou=ve earned? and it adds all availa!le credits to their corresponding !ills' Jhether these check!o0es are on or off? %ou can still control the discounts and credits QuickBooks applies to %our !ills? as %ou=ll learn on the follo#ing pages' 5or e0ample? %ou might #ant to dela% a large credit until the follo#ing %ear to increase %our e0penses in the current %earU#hich decreases this %ear=s ta0a!le income' *6628#>) 1#$!4%>T$ M*>%*228 If %ou #ant to appl% discounts !% hand or change a discount that QuickBooks added? here=s #hat to do: 1' 4n the Ho'e &age, click the 6ay Bills icon or choose /en orsM6ay Bills@ 2' #n the 6ay Bills <in o<Bs ta.le, turn on the check'ark cell Kin the first col9 u'nL for the .ill <hose iscount you <ant to e it@ In the +Qiscount - 4redit Information for Aighlighted Bill/ section? QuickBooks sho#s the discount and credits that are availa!le for the selected !ill' More importantl%? the program activates the 8et Qiscount and 8et 4redits !uttons so %ou can click them to appl% discounts and credits' "If the !ill=s checkmark cell is turned off? QuickBooks sho#s the suggested discount and availa!le credits? !ut the 8et Qiscount and 8et 4redits !uttons are dimmed'$
T#6

,:NIB@ N<;> BIPP8

Jhen %ou=re appl%ing discounts manuall%? look for dates in the Qisc' Qate column that are in the future' Those !ills )ualif% for earl% pa%ment discounts' &' To a&&ly or 'o ify a iscount to the selecte .ill, click $et 1iscount@ QuickBooks opens the +Qiscount and 4redits/ dialog !o0 "5igure C*D$' If %ou=ve turned on multiple currencies? the currenc% %ou set for the vendor appears to the left of the 8uggested Qiscount la!el and in the +:mount of Qiscount/ !o0' 4' #n the G*'ount of 1iscountH .o", QuickBooks fills in the suggeste To a&&ly a ifferent iscount, ty&e the ne< value@ iscount@

Man% companies tr% to save mone% !% taking earl% pa%ment discounts #hen the% haven=t actuall% paid earl%' 8ome companies appl% discounts regardless of #hat their pa%ment terms are? and man% vendors honor these undeserved discounts in the name of good#ill'

5A$ING

BIPP8

F i )%RE +93

In the +Qiscount and 4redits/ dialog !o0? QuickBooks automaticall% selects the Qiscount ta! and displa%s %our pa%ment terms? the discount date? and the amount of discount %ou deserve' If the suggested discount is #orth an earl% separation from %our mone%? click Qone to deduct the discount from %our !ill' <ther#ise? click 4ancel' If %ou also #ant to #ork on credits "page 1C1$? #hen %ou=re done modif%* ing the discount? click the 4redits ta!'

' #n the 1iscount *ccount track ven or iscounts@

ro&9 o<n list, choose the account you use to

If %ou use an income account? discounts appear as positive num!ers and increase the !alance of the income account' If %ou use an e0pense account? discounts appear as negative num!ers !ecause the% reduce ho# much %ou spend on e0penses'
T#6

If %ou #ant to track discounts on inventor% separatel% from other discounts %ou receive? create a cost of goods sold account specificall% for inventor% discounts' 5or e0ample? if QuickBooks created account 000 for 4ost of @oods 8old? %ou can create t#o su!accounts: 00 for 4ost of Inventor% 8old and 010 for Inventor% Qiscounts' In %our financial reports? the t#o su!accounts sho# %our original cost and the discounts %ou receive' :ccount 000 adds the t#o su!accounts together to sho# %our net cost of goods sold' I' #f you track classes, choose a class for the iscount@

T%picall%? %ou=ll choose the same class for the discount that %ou used for the original e0pense' D' !lick 1one@ QuickBooks closes the +Qiscount and 4redits/ dialog !o0' Back in the ,a% Bills #indo#? the program adds the discount %ou entered in the !ill=s Qisc' ;sed cell and recalculates the value in the :mt' To ,a% cell !% su!tracting the discount from the amount due'

190

QUICKBOOKs 2014: tHe MIssInG

*6628#>) !RE1#T$ M*>%*228 Jhen %ou select a !ill in the ,a% Bills #indo#? the +Qiscount - 4redit Information for Aighlighted Bill/ section sho#s the credits that are availa!le for that !ill' If the +Qiscount and 4redits/ dialog !o0 is alread% open !ecause %ou=ve applied a discount? 2ust click the 4redits ta! and then perform step 4 of the list !elo#' <ther#ise? here=s ho# to appl% availa!le credits to a !ill or remove credits that QuickBooks applied for %ou: 1' 4n the Ho'e &age, click the 6ay Bills icon or choose /en orsM6ay Bills@ 2' #n the 6ay Bills <in o<Bs ta.le, select a .ill .y turning on its check'ark cell@ In the +Qiscount - 4redit Information for Aighlighted Bill/ section? QuickBooks sho#s the credits availa!le for that vendor? if an%? and activates the 8et 4redits !utton' &' To a&&ly a cre it to the selecte .ill, click $et !re its@ QuickBooks opens the +Qiscount and 4redits/ dialog !o0 and displa%s the 4redits ta!? sho#n in 5igure C*E' 4redits that are alread% applied to the !ill have checkmarks ne0t to them' 4' Turn on the check'ark cell for each cre it you <ant to a&&ly@ #f you <ant to use a cre it later, turn off its check'ark cell@ Then click 1one@ QuickBooks closes the dialog !o0 and applies the credits'

,:NIB@ N<;> BIPP8

F i )%RE +97

<n the +Qiscount and 4redits/ dialog !o0=s 4redits ta!? click a credit=s checkmark cell to toggle !et#een appl%ing the credit and removing it from the !ill' Jhen %ou click Qone here? QuickBooks updates the ,a% Bills #indo#=s 4redits ;sed value to sho# the amount of credit applied to the !ill? and the :mt' To ,a% value to reflect the amount %ou have to pa% !ased on !oth applied discounts and credits'

CHA5teR 9: 5A$ING !OR

19

5A$ING $OUR

ettin, t%e 5*<3ent Met%() *n) A..(1nt A?te& <(1ve se/e.te) t%e ;i//s <(1 2*< *n) %ou still have to tell QuickBooks ho# and=*nt #hen t( %ou #ant to *22/ie) pa% those*n< !ills' These
pa%ment settings at the ver% !ottom of the ,a% Bills #indo# are the last ones %ou have to ad2ust !efore pa%ing %our vendors: V 1ate@ QuickBooks fills in the current date automaticall%' To predate or postdate %our pa%ments? choose a different date' ",age I 4 e0plains ho# to get Quick* Books to date checks using the da% %ou print them'$

V Metho @ In this drop*do#n list? choose ho# %ou #ant to pa% the !ills: 4heck? 4redit 4ard? or "if %ou su!scri!e to QuickBooks= online !ill*pa%ment service$ <nline Bank ,mt' If %ou pick 4heck? %ou have one other choice to make here: U If %ou print %our checks from QuickBooks? choose the To .e &rinte option? and the program automaticall% adds the !ills %ou selected to its )ueue of checks to !e printed' "Nou=ll learn a!out printing these checks on page 200'$ U If %ou #rite checks !% hand? choose the *ssign check nu'.er option' That #a%? %ou can assign check num!ers #hen %ou click the ,a% 8elected Bills !utton "e0plained in a moment$' V *ccount@ If %ou specified a default account for the ,a% Bills #indo# to use "page I44$? QuickBooks automaticall% selects that account here' To use a different one? in this drop*do#n list? choose the account %ou use to pa% !ills? such as a checking or credit card account'

6aying $electe Bills

Jhen %ou=re done setting up !ills to pa%? it=s time to pa% them' Aere are the steps: 1' !lick the 6ay Bills <in o<Bs 6ay $electe Bills .utton@ If %ou #rite paper checks for %our !ills and choose the +:ssign check num!er/ option? QuickBooks opens the :ssign 4heck Bum!ers dialog !o0' If %ou use an% other pa%ment method? 2ump to step &' 2' #n the *ssign !heck >u'.ers ialog .o", if you <ant to start <ith the ne"t unuse check nu'.er, choose the G2et QuickBooks assign check nu'.ersH o&tion, an then click 4:@ If %ou instead #ant to specif% the check num!ers for each check %ou #rite "to match the paper checks %ou=ve alread% #ritten? for e0ample$? choose the +Pet me assign the check num!ers !elo#/ option' .nter the check num!ers in the 4heck Bo' cells? and then click <6' &' #n the 6ay'ent $u''ary <ant to take ne"t@ ialog .o", click the .utton for the action you

This dialog !o0 sho#s the pa%ments %ou=ve made and adds those pa%ments to the appropriate checking or credit card account register' :ll %ou have to do is click the appropriate !utton:

WRITING O I? <(1 =&ite 2*2e& .%e.0s+ ./i.0 D(ne' T%en =&ite t%e .%e.0s
as descri!ed in the ne0t section' U If %ou chose the +To !e printed/ option to print checks from QuickBooks? click 6rint !hecks and see page 201 for details' <r? if %ou aren=t read% to print checks 2ust %et? click Qone' U To create another !atch of !ill pa%ments "for e0ample? to pa% !ills !% using another method$? click 6ay More Bills'
>4TE

CHECK WITHOUT BIPP8

The ne0t time %ou open the .nter Bills #indo#? %ou=ll see a ,:IQ stamp on !ills %ou=ve paid'

Jriting 4hecks Jithout .ntering Bills

Nou might enter !ills in QuickBooks for the ma2orit% of %our vendor transactions so %ou can keep track of earl% pa%ment discounts or #hen !ills are due' But %ou=re still likel% to #rite a )uick check from time to time to pa% for an e0pense immediatel%' 5or e0ample? #hen the person #ho plo#s %our parking lot knocks on the door and asks for pa%ment? he #on=t #ant to #ait #hile %ou step through the !ill*entering and !ill*pa%ing process in QuickBooksUhe 2ust #ants his Y100' :nd if %ou #rite onl% a couple of checks a month? there=s nothing #rong #ith #riting checks to pa% vendors #ithout entering a !ill in QuickBooks' Jhen %ou=re ne# to QuickBooks and #ant some guidance? use the Jrite 4hecks #indo# to make sure %ou enter all the re)uired info' <nce %ou=re more e0perienced? %ou can record checks directl% in QuickBooks= checking account register' This sec* tion descri!es ho# to do !oth'

%sing the ;rite !hecks ;in o<

The Jrite 4hecks #indo# is like a trimmed*do#n version of the .nter Bills #indo#' Because %ou=re pa%ing immediatel%? there=s no need for fields such as Bill Que or Terms' 5or a pa%ment #ithout a !ill? %ou have to provide information a!out the e0* penses or items %ou=re pa%ing for? #hich is #h% the Jrite 4hecks #indo# includes the .0penses and Items ta!s' QuickBooks fills in a fe# fields for %ou? and the rest are like the ones %ou=ve met alread% in the .nter Bills #indo# "page 1DD$'
>4TE

Qon=t use the Jrite 4hecks "or .nter Bills$ #indo# to #rite checks to pa% sales ta0? pa%roll? pa%roll ta0es? or other pa%roll lia!ilities' Instead? see page I1 to learn ho# to pa% sales ta0? and 4hapter 1 for info a!out pa%roll transactions'

WRITING CHECK WITHOUT BIPP8 T( =&ite * .%e.0 in t%e W&ite C%e.0s =in)(=+ ?(//(=
1' 4&en the ;rite !hecks <in o< .y &ressing !trlO;, choosing BankingM;rite !hecks, or clicking the ;rite !hecks icon on the Ho'e &age@ :s %ou can see in 5igure C*C? QuickBooks tries to flatten the learning curve !% making the upper part of the #indo# look like a paper check' If %ou use multiple currencies? QuickBooks lists the currenc% for %our checking account in the Bank :ccount !o0? the currenc% for the vendor on the right side of the +,a% to the <rder of/ !o0? and the currenc% for the check to the left of the check amount' If %ou set up !ank account preferences "page I44$? such as #hich !ank account to use #hen %ou open the Jrite 4hecks #indo#? QuickBooks automaticall% chooses that account for %ou'

F i )%RE +9+

4hoosing a name in the +,a% to the <rder of/ field fills in the :ddress !o0? #hich is perfect for printing checks for mailing in #indo# envelopes' .ven though the compan% name appears in the +,a% to the <rder of/ field? QuickBooks also displa%s the compan% name in the :ddress !o0 name to sho# %ou #hat it prints on checks' If %ou include account num!ers in %our vendor records? QuickBooks adds the account num!er to the Memo field' :lso? if %ou don=t use multiple currencies? the ,a% <nline check!o0 appears near the top of the #indo#' Turn this check!o0 on to send this pa%ment electronicall% "page I22$'

2' #f you <ant to &rint the check, at the to& of the <in o<, 'ake sure the 6rint 2ater check.o" is turne on, an then ski& to ste& 4@ #f youBre <riting checks .y han , turn off the 6rint 2ater check.o" an then continue <ith ste& (@ Jhen this check!o0 is on? the #ords +To ,rint/ appear to the right of the Bo' la* !el? and QuickBooks adds the checks %ou create to a print )ueue' Jhen %ou print those checks "page 200$? QuickBooks replaces +To ,rint/ #ith check num!ers'

.o" is correct@ Jhen %ou turned off the ,rint Pater check!o0? QuickBooks automaticall% filled in the Bo' !o0 #ith the ne0t check num!er for the selected !ank account' If the num!er it filled in doesn=t match the check %ou=re #riting !% hand? t%pe in the num!er from %our paper check' If %ou t%pe a check num!er that=s alread% !een used? QuickBooks #arns %ou a!out the duplicate num!er #hen %ou tr% to save the check' In the #arning message !o0? click 4ancel? and then? in the Jrite 4hecks #indo#? edit the value in the Bo' field'
T#6

BIPP8

If %ou suspect that there=s more than one check num!er a#r%? open the checking account register "page & I$ to revie# multiple checks at once' To renum!er a check in the register #indo#? dou!le*click the check transac* tion=s Bum!er cell? t%pe the ne# num!er? and then press .nter to save the change' :s long as %ou keep editing check num!ers until all the duplicates are gone? it=s perfectl% accepta!le to save a duplicate check num!er' 4' #n the G6ay to the 4r er ofH ro&9 o<n list, choose <ho' you <ant to &ay@ This list includes customers? vendors? emplo%ees? and names from the <ther Bames Pist' If %ou entered the vendor=s name in the +,rint on 4heck as/ !o0 #hen %ou set up the vendor? %ou=ll see +,rint :s: Zname[/ a!ove the +,a% to the <rder of/ line' ' * entries to the E"&enses an #te's ta.s for the things the check is &ay9 ing for, Iust like you o <hen you enter a .ill K&age 13+L@ QuickBooks calculates the check amount as %ou add entries on these ta!s' If %ou fill in the check amount and then start adding e0penses and items? %ou=ll kno# that the check total and the posted amounts match #hen no unallocated dollars remain' If %ou mangle the entries on either ta!? %ou can start over !% clicking the 4lear 8plits !utton at the top of the #indo#' I' !lick $ave A !lose to recor the check@ To #rite another check? click 8ave - Be#' To thro# a#a% an% values in the #indo# and start over? click 4lear'

ing !hecks to an *ccount Register

In QuickBooks? entering checks in a !ank account register is fast? eas%? andUfor ke%!oard aficionadosUaddictive' B% com!ining t%ping and ke%!oard shortcuts? such as ta!!ing from cell to cell? %ou can make short #ork of entering checks' Aere=s ho# to create checks in a register #indo#: 1' 6ress !trlO* to o&en the !hart of *ccounts <in o<, an then your .ank account@ ou.le9click

Nou can also open the register !% clicking 4heck >egister in the Aome page=s Banking sectionW then? in the ;se >egister dialog !o0? select the checking ac* count and click <6' .ither #a%? QuickBooks opens the account register #indo# and positions the cursor in the Qate cell of the first !lank transaction'

WRITING CHECK WITHOUT BIPP8 2' T( *)D1st t%e .%e.0s )*te ;< * ?e= )*<s+ 2&ess t%e 2/1s 0e< KIL
KNL until the ate is <hat you <ant@ 8ee :ppendi0 4 "availa!le from this !ook =s Missing 4Q page at ## #' missingmanuals'com(cds$ for more date*related ke%!oard shortcuts' &' 6ress Ta. to 'ove to the >u'.er cell@ QuickBooks automaticall% fills in the ne0t check num!er for that !ank account' If the num!er doesn=t match the paper check %ou #ant to #rite? press T or X until the num!er is correct or simpl% t%pe the ne# num!er' ",ages 204X20I e0plain ho# to fill in the Bum!er cell if %ou make a pa%ment #ith a de!it card? :TM card? electronic transaction? or other method'$ 4' 6ress Ta. to 'ove to the 6ayee cell, an then start ty&ing the na'e of the &ayee@ QuickBooks scans the lists of names in %our compan% file and selects the first one that matches all the letters %ou=ve t%ped so far' :s soon as it selects the one %ou #ant? press Ta! to move to the ,a%ment cell' ' #n the 6ay'ent cell, ty&e the a'ount of the check@ If %ou previousl% recorded a check for that vendor? QuickBooks fills in this cell #ith the amount from the previous check' To use a different amount? simpl% t%pe the ne# value' I' !lick the *ccount cell@ If the pa%ee is a vendor #ith pre*fill accounts assigned "page E0$? QuickBooks adds +*split*/ to the :ccount cell' In that case? click 8plits !elo# the ta!le to open the 8plits panel "see 5igure C*10$ so %ou can enter amounts for more than one account' Nou can also click 8plits if %our check covers more than one t%pe of e0pense and %ou #ant to allocate the pa%ment among several accounts' 5or each allocation? specif% the account? amount? memo? customer? and class "if %ou track classes$? and then click 4lose' D' #f the check a&&lies to only one e"&ense account, in the *ccount list, choose the a&&ro&riate account@ ro&9 o<n

Nou can also choose an account !% t%ping the account=s num!er or the first fe# letters of its name' :s %ou t%pe? QuickBooks selects the first account that matches #hat %ou=ve t%ped' Jhen the account is correct? press Ta! to move to the Memo cell' E' To a a escri&tion of the check, in the Me'o cell, ty&e your notes@ ;hen youBve fille in all the fiel s you nee , click Recor to save the check@ Pather? rinse? repeat'

,><Q;4IB@ 4A.468

F i )%RE +910

To allocate a check to multiple accounts or to specif% a customer? 2o!? or class in the check register? click the 8plits !utton "circled$ to open the panel sho#n here so %ou can assign them' If %ou modif% the value in the ,a%ment cell or an% values in the :mount cells? click >ecalc to change the check pa%* ment amount to the total of the splits'

>4TE

.ntering checks in the register is !est reserved for paper checks that %ou #rite? !ut %ou can print checks %ou enter in the register: In the register? t%pe To ,rint in the transaction=s Bum!er cell and then click >ecordW QuickBooks adds the check to the )ueue of checks #aiting to !e printed' ",age 200 e0plains ho# to print these )ueued*up checks'$

,roducing 4hecks
Jhen %ou choose 4heck in the ,a% Bills #indo#=s Method field? %our checking account register sho#s check transactions? !ut %ou still have to generate ph%sical checks to send to %our vendors' 5or companies that produce lots of checks? printing them in QuickBooks can prevent carpal tunnel s%ndrome' But for a sole proprietorship that generates onl% a fe# checks each month? #riting them !% hand is eas% enough' :s this section e0plains? QuickBooks accepts either approach #ith e)ual aplom!'

;riting !hecks .y Han

Aand#riting checks doesn=t re)uire an% #ork in QuickBooks? !ut %ou still have to keep %our compan% file in s%nc #ith %our paper checks' Jhether %ou=re #riting checks for !ills %ou=ve paid in QuickBooks or scratching out a spur*of*the*moment check to the fortune*teller for this #eek=s corporate horoscope? %ou #ant to make sure that the check num!ers in %our !ank account register match %our paper checks' If %ou=ve alread% recorded %our check transactions in QuickBooks !% pa%ing !ills "page 1E $ or entering a check transaction in %our checking account register #indo# for an immediate pa%ment "page 1C $? s%nchroniKing check num!ers is as

WRITING
eas% as CHECK WITHOUT

2' T( *)D1st t%e .%e.0s )*te ;< * ?e= )*<s+ 2&ess t%e 2/1s 0e< KIL

,><Q;4IB@ T%e ?i&st 4A.468

5RODUCIN #riting the paper checks in the same order as entered them ste2 is te//in, Q1i.0B((0s =%i.% 2&inte& t( %ou 2&int t( *n) t%e in QuickBooks'
5irst? open the checking account register #indo#' Nou=ve got a fe# #a%s to do this: Nou can press 4trlT: to open the 4hart of :ccounts #indo#? and then either dou!le*click the checking account=s ro# or right*click it and choose ;se >egister' :lternativel%? click 4heck >egister in the Aome page=s Banking panelW then? in the ;se >egister dialog !o0? select %our checking account? and then click <6' <nce the register #indo# is open? %ou can use the check transactions to guide %our paper check #riting? as sho#n in 5igure C*11'

F i )%RE +911

In a register #indo#? the code 4A6 in the T%pe cell indicates a check transaction' The code BIPP,MT along #ith a check num!er indicates a !ill paid !% check'

>4TE

If the ne0t check num!er in QuickBooks isn=t the one on %our ne0t paper check? figure out #h% the% don=t match' The ans#er might !e as simple as a voided check that %ou forgot to enter in QuickBooks or a check %ou #rote earlier that #as out of se)uence' But if someone is #alking off #ith !lank checks? %ou need to take action' ;ntil %ou find the reason for the mismatched check num!er? editing the check num!ers that QuickBooks assigns in the checking account register is the easiest #a% to get checks into the mail' In the register #indo#? simpl% dou!le*click an incorrect check num!er and then t%pe the num!er that=s on %our paper check'

$etting %& QuickBooks to 6rint !hecks

If %ou have scads of checks to generate? printing on preprinted computer checks is #ell #orth the small amount of setup %ou have to do' :nd if %ou dedicate a printer to check printing and keep it stocked #ith checks? setup is trul% a one*time event'
T#6

Pock up %our preprinted checks and an% printer stocked #ith them' <ther#ise? %ou might discover checks missing? #hich can lead to mone% disappearing from %our !ank account'

%ou use' "The program remem!ers these settings? so %ou need to go through this process 2ust once'$ :fter %ou=ve specified %our check*printing settings? QuickBooks fills them in automaticall% in the ,rint dialog !o0? though %ou can al#a%s change those options !efore %ou print' Aere=s ho# %ou set QuickBooks up to print checks: 1' 4&en the G6rinter setu&H ialog .o" .y choosing FileM6rinter $etu&@

4A.468

The dialog !o0=s 5orm Bame drop*do#n list includes all the forms %ou can print in QuickBooks? so %ou can choose different print settings for each one' 2' #n the For' >a'e ro&9 o<n list, select !heckJ6ay!heck@

Jhen %ou select this option? the 4heck 8t%le section appears in the !ottom of the dialog !o0W step 4 descri!es #hat to choose there' &' #n the G6rinter na'eH ro&9 o<n list, choose the &rinter you <ant to use@

If %ou choose a printer !rand that QuickBooks recogniKes "there are onl% a fe# it doesn=t$? the program automaticall% fills in the +,rinter t%pe/ !o0' If %ou use a ver% old or ver% odd printer? %ou=ll have to manuall% choose the t%pe of printer' +,age*oriented "8ingle sheets$/ refers to printers that feed one sheet at a time' 4hoose 4ontinuous ",erforated .dge$ if the printer feeds a roll of paper'
>4TE

If %ou print to checks on continuous*feed paper? properl% aligning the paper in the printer is critical' Nou can save time and a lot of #asted checks !% aligning the paper !efore %ou print !atches of checks? as descri!ed on page 2C2' 4' #n the !heck $tyle section, choose the o&tion that re&resents the ty&e of check you &urchase @ KThe .o" on &age 201 e"&lains <here you can .uy checks@L The +,rinter setup/ dialog !o0 displa%s e0amples of each check st%le it can deal #ith? making it eas% to choose the right one? as sho#n in 5igure C*12' Loucher checks print one to a page? so the%=re !% far the easiest to use' Ao#ever? if %ou use standard or #allet checks to save paper? see the !o0 on page 202 to learn ho# to tell QuickBooks ho# %ou #ant it to handle partial pages of checks' ' #f the co'&any you .uy checks fro' <ants too 'uch 'oney to &rint your co'&any info an logo on the checks, turn on the G6rint co'&any na'e an a ressH an G%se logoH check.o"es@ Turning on the +,rint compan% name and address/ check!o0 tells QuickBooks to print the compan% name and address %ou filled in #hen %ou created %our compan% file "page 10$' If %ou turn on the +;se logo/ check!o0? the program opens the Pogo dialog !o0' 4lick 5ile and then? in the <pen Pogo 5ile dialog !o0? select the file containing %our logo and click <pen' "QuickBooks can handle BM,? @I5? O,.@? ,B@? and TI55 formats'$ Back in the Pogo dialog !o0? click <6'

4A.468

check!o0es turned off'

F i )%RE +912

The Loucher option repre* sents one*page forms that include !oth a check and a detacha!le stu! for pa%roll or check info' The 8tandard option sets QuickBooks up to print to checks that fit in a a10 !usiness envelopeW these checks t%picall% come three to a page' Jallet checks are narro#er than standard !usiness checks and have a perforation on the left for tearing the check off? leaving a stu! containing check information that %ou can file'

I' #f you have an i'age of your signature save on your co'&uter, you can &rint it on your checks .y turning on the 6rint $ignature #'age check.o"@ Jhen %ou turn on this check!o0? QuickBooks opens the 8ignature dialog !o0' 4lick 5ile and then? in the <pen Pogo 5ile dialog !o0? locate and dou!le*click the file containing %our signature' "<ne #a% to create a graphic file of %our signature is !% signing a piece of paper and then scanning it'$ D' !lick 4: to save your check9&rinting settings@ The ne0t section tells %ou ho# to actuall% print checks'
>4TE

If %ou #ant to change the fonts on the checks %ou print? click the +,rinter setup/ dialog !o0=s 5onts ta!' There %ou can change the font for the entire check form !% clicking 5ont? or designate a special font for the compan% name and address !% clicking :ddress 5ont'

6rinting !hecks
In the ,a% Bills #indo#=s Method section? choosing the +To !e printed/ option adds the checks %ou=ve selected for pa%ment to a print )ueue #hen %ou click the ,a% 8elected Bills !utton' Nou can also tell QuickBooks to add a check to a print )ueue !% turning on the ,rint Pater check!o0 at the top of the Jrite 4hecks #indo#' :fter %ou confirm that %our preprinted checks are in the printer and that the checks are aligned properl%? %ou can print )ueued*up checks !% follo#ing these steps:

,><Q;4IB@ 4A.468
FREQ%E>T28 *$:E1 Q%E$T#4>

Bu%ing ,reprinted 4hecks

Qo I have to order checks from IntuitG The short ans#er is no? !ut there are compelling reasons to go #ith Intuit=s checks' The compan% sells competitivel% priced preprinted checks that #ork #ith QuickBooks' :lso? the program keeps track of the checks %ou=ve used and tells %ou #hen to order more' It then automaticall% sends the correct !ank account num!er #ith %our order' To order Intuit checks? at the top of the Jrite 4hecks #indo#? click <rder 4hecks' If %ou haven=t ordered from Intuit !efore? select the +I=m ordering from Intuit for the first time/ option' QuickBooks turns on the check!o0 to use %our compan% and !ank account information to fill out %our order form' 4lick <rder Bo# to open the 4hecks #e! page and set up %our order' Nou can also purchase checks from %our !ank or a !usiness* form compan% "such as 4larke :merican or Qelu0e$' The checks have to !e preprinted #ith %our !ank account num!er? !ank routing num!er? and the check num!er? !ecause QuickBooks prints onl% the pa%ment information? such as date? pa%ee? and amount' 8o if %ou order checks from a compan% other than Intuit? !e sure to tell them that %ou use QuickBooks? since the checks need to have fields positioned to match #here QuickBooks prints data'

1' #f the 6ay'ent $u''ary ialog .o" is o&en, click 6rint !hecks@ 4ther<ise, choose FileM6rint For'sM!hecks@ QuickBooks opens the +8elect 4hecks to ,rint/ dialog !o0 and selects all the unprinted checks? as sho#n in 5igure C*1&'

F i )%RE +91(

The first time %ou print checks? QuickBooks sets the 5irst 4heck Bum!er !o0 to 1' If necessar%? change this num!er to match the one on the first check loaded in %our printer'

2' #f you onBt <ant to &rint a &articular check thatBs liste , turn off its check9 .o"@ ;hen only the checks you <ant to &rint are selecte , click 4:@ QuickBooks opens the ,rint 4hecks dialog !o0? #hich looks much like the +,rinter setup/ dialog !o0 for checks "5igure C*12$'

CHA5teR 9: 5A$ING !OR

201

,><Q;4IB@ 4A.468

&' #f the first &age of checks in your &rinter is a &artial &age, in the G>u'.er of checks on first &ageH .o", ty&e ho< 'any checks there are@ Nou #on=t see this !o0 if %ou=re printing to voucher checks? !ecause the% print one to a page' But for standard or #allet checks? this !o0 lets %ou use leftover checks from previous print runs #hen %ou have a page*oriented printer' T%pe the num!er of leftover checks on the partial page? and then insert that page into %our printer=s envelope feeder' :fter QuickBooks prints checks to that page? it #ill !egin feeding full sheets of checks from the paper tra%' 4' !lick 6rint@ Because of the pro!lems that can happen during printing "paper 2ams? lo# toner? or an unfortunate coffee spill$? QuickBooks opens the +,rint 4hecks X 4onfirmation/ dialog !o0 after it prints checks' ' #f there <as a &ro.le', in the G6rint !hecks N !onfir'ationH ialog .o", click the Re&rint cell for each check that i nBt &rint correctly@ If the #hole !atch is a loss? click 8elect :ll' I' !lick 4: to re&rint the checks@ In addition to printing the checks? QuickBooks also removes the #ords To ,rint from those checks in %our checking account register? replacing them #ith the check num!ers it used'

)EM #> THE R4%)H

;sing Peftover 4hecks

If %ou use voucher checks? %ou don=t have to #orr% a!out leftovers? !ecause each check prints on its o#n page' Ao#ever? #hen %ou print standard or #allet checks to single sheets of pa* per "#hich usuall% have three checks on each sheet$? %ou might print onl% one or t#o of the checks on the last sheet? leaving a leftover or t#o' Aappil%? QuickBooks includes a setting that lets %ou print on those orphaned checks' Aere are the steps: 1' 4hoose 5ileM,rinter 8etup? and then choose 4heck( ,a%4heck in the 5orm Bame drop*do#n list' 2' 4lick the ,artial ,age ta!' &' 4 h o o s e t h e o p t i o n " 8 i d e ? 4e n te r? o r , o r t r a i t$ t h a t corresponds to ho# %our printer feeds envelopes? and then click <6 to save the setting' The 8ide and ,ortrait options are the most common methods' If %ou select 8ide? %ou insert the partial page of checks into the envelope feeder side#a%s? #ith the top of the first check aligned #ith the left side of the envelope feed' Jith the ,or* trait option? %ou feed the top of the first check straight into the envelope feeder' "Jhether %ou insert pages face up or do#n depends on the t%pe of printer %ou have' ,rint a sample page of checks to determine #hich direction %ou have to feed pages' Then tape a note to the printer #ith instructions like +,rint side do#n? top edge in first/ so %ou don=t misprint an% pages in the future'$ Before %ou start printing? feed the page #ith orphaned checks into %our printer=s envelope feeder' That #a%? QuickBooks prints to those orphaned checks !efore printing to the full pages of checks in the paper tra%'

,a%ing ;sing <ther ,a%ment Methods

These da%s? %ou can choose from a plethora of pa%ment methods? such as credit cards? de!it cards? online services like ,a%,al? and even cold cash' 5ortunatel%? recording these transactions in QuickBooks is a lot like recording checks' This sec* tion descri!es the other pa%ment methods %ou can use and ho# the% differ from #riting checks'

M.TA<Q8

6aying <ith !re it !ar s

Jhen %ou make credit card purchases? the easiest #a% to record those charges in %our compan% file is !% signing up for online !anking #ith %our financial institution "page I14$? setting up !ank feeds "page I1 $? and then do#nloading the transactions "page I1D$' But %ou can also enter credit charges manuall%'
T#6

Jhether %ou do#nload charges or not? entering charges manuall% is a great #a% to catch erroneous or fraudulent charges that appear on %our statement' 5or e0ample? after entering %our charges manuall%? %ou can do#nload the charges from %our credit card compan%' If %ou see additional charges that don=t match the ones %ou entered? either %ou forgot a charge or there=s an error in %our account' >ecording credit card charges is almost the same as #riting checks e0cept that? instead of the Jrite 4hecks #indo#? %ou #ork in the .nter 4redit 4ard 4harges #indo#? sho#n in 5igure C*14' Behind the scenes? QuickBooks adds the credit card charge to %our credit card account? #hich is a current lia!ilit% account' That means the !alance in the account increases !ecause %ou o#e more mone%' "Jhen %ou #rite a check out of %our checking account? the account=s !alance decreases !ecause %ou have less mone% in that asset account'$

F i )%RE +914

;nless %ou #ant %our Len* dor Pist a#ash #ith ever% piKKa parlor? gas station? and parking lot %ou pa* troniKe? consider creating generic vendors such as Meals? @as? and ,arking' If %ou #ant to track specific vendors? t%pe their names in the Memo field here' Nou can leave the >ef' Bo' field !lank or enter %our receipt num!er there' :llo* cating a charge to multiple accounts or to a customer #orks the same as for !ills "page 1DC$'

5A$ING U ING
M.TA<Q8

T( (2en t%e Ente& C&e)it C*&) C%*&,es =in)(=+ .%((se

4harges or click the .nter 4redit 4ard 4harges icon in the Aome page=s Banking section' Nou can also enter charges directl% in the credit card account register? 2ust as %ou do #ith checks'
>4TE

To enter a refund for a credit card charge? near the top of the .nter 4redit 4ard 4harges #indo#? choose the >efund(4redit option and then fill in the #indo#=s fields #ith info a!out the refund %ou received'

6aying <ith a 1e.it !ar

,a%ing #ith a de!it card is like #riting a check? !ecause the transaction removes mone% from %our !ank account' 5or that reason? %ou use the Jrite 4hecks #indo# to record de!it card transactions' In fact? %ou can also use the Jrite 4hecks #indo# to record electronic funds transfers' The onl% difference !et#een these transactions and regular checks is #hat %ou enter in the #indo#=s Bo' field' Instead of putting a check num!er in this field? %ou can use a code to identif% the t%pe of pa%ment' 5or e0ample? enter QB for a de!it card or .5T for electronic transactions like an online !ill pa%ment %ou make #ith %our !ank=s !ill*pa% service' If %ou have several de!it cards for %our !ank account? %ou ma% #ant to include the last four digits of the card num!er after the code so %ou can tell %our transactions from %our partner=s transactions' Qe!it card transactions are different from credit card charges? #hich is #h% %ou don=t use the .nter 4redit 4ard 4harges #indo# to record them' Qe!it card charges reduce the !alance in %our !ank account? #hich is a current asset account "page 2$? #hereas credit card charges increase the !alance in %our credit card account? #hich is a current lia!ilit% account "page 2$'

6aying <ith 6ay6al

,a%ing via ,a%,al is similar to pa%ing #ith a de!it card "descri!ed in the previous section$? e0cept that these pa%ments remove mone% from %our ,a%,al account? not %our checking account' The Jrite 4hecks #indo# #orks for recording ,a%,al e0pense pa%ments #ith a fe# small changes' Aere are the fields that #ork differentl% #hen %ou record ,a%,al pa%ments: V Bank *ccount@ Nour ,a%,al account is like a checking account: If %ou pa% for e0penses via ,a%,al? the pa%ment decreases %our ,a%,al account !alance' 8imilarl%? customer pa%ments increase %our ,a%,al account !alance' 5or those reasons? %ou create a !ank account "page 1$ in QuickBooks to represent %our ,a%,al account' Then? #hen %ou record a ,a%,al pa%ment in the Jrite 4hecks #indo#? simpl% choose the account %ou set up for ,a%,al in this drop*do#n list' That #a%? the check amount reduces %our ,a%,al account=s !alance' V >o@ Instead of putting a check num!er in this field? %ou can use a code like ,, to identif% this as a ,a%,al pa%ment? or simpl% leave it !lank'

5A$ING
T#6

,a%,al=s idios%ncrasies can make tracking transactions difficult' 5or e0ample? ,a%,al transactions might sho# up as pending for a fe# da%s !efore the% clear' :nd ,a%,al reports don=t present the info %ou need to reconcile %our account in the most helpful format' If %our ,a%,al account sees a lot of action? !oth in pa%ments %ou make as #ell as customer deposits? a third*part% program that do#nloads ,a%,al transactions into QuickBooks ma% !e the ans#er' <ne of the most popular is 8imple ,ort "###'simpleport'n et $'

U ING

M.TA<Q8

6aying <ith !ash

Qashing out to !u% an e0tension cord so %ou can present a pitch to a potential clientG 4hances are %ou=ll get mone% from the pett% cash dra#er at %our office' ,ett% cash is the common term for mone% spent on small purchases? t%picall% less than Y20' Man% companies keep a cash dra#er at the office and dole out dollars for small? compan%*related purchases that emplo%ees make' But for the small !usiness o#ner #ith a !ank card? getting pett% cash is as eas% as #ithdra#ing mone% from an :TM' .ither #a%? pett% cash is still compan% mone%? and that means %ou have to keep track of it and ho# it=s spent' The follo#ing sections e0plain ho#' RE!4R1#>) *TM ;#TH1R*;*2$ *>1 1E64$#T$ T4 6ETT8 !*$H Before %ou can pa% for something #ith pett% cash? %ou need to put some mone% into %our pett% cash dra#er' In QuickBooks? adding mone% to %our pett% cash account mirrors the real*#orld transaction: Nou either #rite a check made out to 4ash "or the trust#orth% emplo%ee #ho=s cashing the check$? or %ou #ithdra# mone% from an :TM' To #rite a check to #ithdra# cash for %our pett% cash account? simpl% use the Jrite 4hecks #indo# "choose BankingMJrite 4hecks or? on the Aome page? click the Jrite 4hecks icon$ to record the transaction' If %ou #ithdra# cash from an :TM? use the Transfer 5unds #indo# "choose BankingMTransfer 5unds$ instead' If creating transactions in an account register #indo# is <6 #ith %ou? here are the steps for replenishing %our pett% cash #ith a check: 1' #n the !hart of *ccounts <in o< K&ress !trlO* to o&en itL, ou.le9click your checking account to o&en its register <in o<@ QuickBooks selects the date in the first !lank transaction' Qepending on the date preference %ou choose "page I 4$? the program fills in either the current date or the last date %ou entered in a transaction' If %ou added mone% to pett% cash on a different da%? choose the correct date' 2' #f youBre <ith ra<ing 'oney fro' an *TM, in the >u'.er cell, either ty&e ATM or clear the value thatBs there@ If %ou=re #riting a check to get pett% cash and QuickBooks fills in the Bum!er cell #ith the correct check num!er? continue to the ,a%ee cell' <ther#ise? t%pe the correct check num!er in the cell' &' ;hether youBre <riting a check or <ith ra<ing 'oney fro' an *TM, in the 6ayee cell, ty&e a na'e such as !ash or 6etty !ash @ If %ou made a check out to one of %our emplo%ees? in the ,a%ee cell drop* do#n list? choose that person=s name'

5A$ING U ING
M.TA<Q8

4' In t%e 5*<3ent .e//+ t<2e t%e *3(1nt t%*t <(1&e 3(vin, ?&(3
account to &etty cash@ If %ou track classes in QuickBooks? this is one time to ignore the 4lass cell' Nou assign classes onl% #hen %ou record purchases made #ith pett% cash "as e0plained in the ne0t section$' ' #n the *ccount cell, choose your &etty cash account@ If %ou don=t alread% have a pett% cash account in %our chart of accounts? create the account here !% choosing _:dd Be#`? and then !e sure to choose the Bank account t%pe' That #a%? %our pett% cash account appears at the top of %our !alance sheet #ith %our other savings and checking accounts' I' !lick Recor to save the transaction@ That=s it]
T#6

If %ou make a #ithdra#al from an :TM to get pett% cash? use QuickBooks= Transfer Mone% feature "page &IE$ to record the transaction' In the Transfer 5unds 5rom !o0? choose %our !ank accountW in the Transfer 5unds To !o0? choose %our pett% cash account' RE!4R1#>) 6%R!H*$E$ M*1E ;#TH 6ETT8 !*$H :s long as compan% cash sits in a pett% cash dra#er or %our #allet? the pett% cash account in QuickBooks keeps track of it' But #hen %ou spend some of the pett% cash in %our #allet or an emplo%ee !rings in a sales receipt for purchases? %ou have to record #hat #as !ought' "The !o0 on page 20D e0plains ho# to track pett% cash if an emplo%ee #ants cash !efore the%=ve made a purchase'$ The pett% cash account=s register is as good a place as an% to record these purchases' In the 4hart of :ccounts #indo#? dou!le*click the pett% cash account to open its register #indo#' Then? in a !lank transaction? follo# these guidelines to record %our pett% cash e0penditures: V >u'.er cell@ :lthough pett% cash e0penditures don=t use check num!ers? QuickBooks automaticall% puts the ne0t check num!er in this cell an%#a%' The easiest thing to do is ignore the num!er and move on to the ,a%ee cell' V 6ayee cell@ Nou don=t have to enter an%thing here? and for man% pett% cash transactions? entering a ,a%ee #ould 2ust clog %our list of names? so leave this cell !lank' V Me'o cell@ T%pe the vendor=s name or details of the purchase here' V 6ay'ent cell@ .nter the amount that #as spent' V *ccount cell@ 4hoose an account like <ffice 8upplies to track the e0pense'
T#6

To distri!ute the pett% cash spent to several accounts? click 8plits' In the ta!le that appears? specif% the account? amount? customer or 2o!? class? and a memo for each split "page &II$'

>.4<>QIB@ L.BQ<> >.5;BQ8 :BQ 4>.QIT8

;4R:*R4%>1 ;4R:$H46

,ett% 4ash :dvances

@ood management practices #arn against dishing out pett% cash #ithout a receipt' But suppose an emplo%ee asks for cash in advance to purchase a ne# lava lamp for the conference roomG There=s no receipt? !ut %ou reall% #ant the lava lamp to impress the 4.< of a tie*d%e compan%' The solution in the real #orld is to #rite a paper I<; and place it in the pett% cash dra#er until the emplo%ee coughs up a receipt' In QuickBooks? record the advance as if the purchase #ere alread% complete' 5or the lava lamp? create the transac* tion in an account register using entries like these: V In the ,a%ee cell? t%pe the name of the vendor %ou=re purchasing from' V In the :mount cell? t %pe the amount of mone% %ou advanced to the emplo%ee' V In the :ccount cell? choose the account that corresponds #ith the e0pense? such as <ffice 8upplies' V In the Memo cell? t%pe a note a!out the emplo%ee #ho received the advance? the I<; in the pett% cash dra#er? and #hat the advance is for' Jhen the emplo%ee comes !ack #ith a receipt? %ou can update the transaction=s Memo cell to sho# that the I<; has !een repaid' If the emplo%ee !rings change !ack? create a deposit to put that mone% !ack in the pett% cash account using the same pa%ee and account as the original #ithdra#al transaction'

>ecording Lendor >efunds and 4redits

8a% %ou ordered &0 doKen light#eight pol%prop%lene T*shirts for %our summer Qeath Lalle% marathon? !ut %our vendor mistakenl% silk*screened the logo on long* sleeved cotton T*shirts heav% enough to survive a nuclear !last' If %ou raise a ruckus? the vendor ma% issue %ou a refund check or a credit' .ither #a%? it=s eas% to record the mone% %ou get !ack in QuickBooks' Aere=s ho# to deposit a vendor=s refund check or credit card refund: 1' #n the Ho'e &ageBs Banking &anel, click Recor BankingMMake 1e&osits@ 1e&osits, or choose

2' #f the G6ay'ents to 1e&ositH <in o< a&&ears, turn on the check'ark cell for each &ay'ent you <ant to e&osit along <ith the refun check@ Then click 4: to o&en the Make 1e&osits <in o<@ The +,a%ments to Qeposit/ #indo# opens onl% if %ou have other deposits to make' &' #n the Make 1e&osits <in o<Bs 1e&osit To ro&9 o<n list, choose a .ank account@ If %ou selected other deposits in the +,a%ments to Qeposit/ #indo# in the previous step? the% appear in the ta!le'

.R,.B8.* >.P:T.Q >.,<>T8

RUNNIN

4' #n the first .lank Receive Fro' cell, choose the ven or <ho issue refun check@

the

Nou can choose a customer? emplo%ee? or other name if the check isn=t from a vendor' ' #n the Fro' *ccount cell, choose the account associate <ith the refun @ 5or a refund for shirts %ou purchased? %ou might choose a cost of goods sold account that %ou use for products %ou !u% specificall% for a customer' If the refund is for office supplies? choose the e0pense account for office supplies' I' Fill in the other fiel s an then click $ave A !lose@ .nter a note a!out the refund "in the Memo cell$? the check num!er "if %ou re* ceived a refund check$? the pa%ment method "to indicate #hether %ou received a refund check or a credit card refund$? and the amount of the refund' If the vendor insists on issuing %ou a credit #ith its compan% instead of a refund check? here=s ho# to record that credit in QuickBooks: 1' #n the Ho'e &ageBs /en ors &anel, click Enter Bills, or choose /en orsMEnter Bills@ QuickBooks opens the .nter Bills #indo# as if %ou=re going to enter a !ill' 2' -ust .elo< the <in o<Bs ri..on, choose the !re it o&tion@ QuickBooks changes the giant heading in the #indo# to 4redit and the :mount Que la!el to 4redit :mount' The other fields sta% the same' &' 4n the E"&enses an #te's ta.s, fill in the cells <ith the ite's for <hich you receive cre it@ .nter positive num!ers 2ust as %ou did #hen %ou entered the original !ill' Quick* Books takes care of posting the credit amounts to %our accounts' Nour inventor% account decreases due to the inventor% items %ou returned? and %our e0pense accounts= !alances decrease due to e0pense credits' The total credit amount also reduces the !alance in %our :ccounts ,a%a!le account' 4' !lick $ave A !lose@ That=s it] "8ee page 1C1 to learn ho# to appl% a credit'$

>unning .0pense*>elated >eports

QuickBooks= Lendors - ,a%a!les reports tell %ou ho# much %ou o#e each vendor and #hen the pa%ments are due' The reports in the program=s ,urchases categor%? on the other hand? focus on ho# much %ou=ve !ought from each vendor %ou #ork #ith' This section tells %ou ho# to put the reports in these t#o categories to #ork'

20F

QUICKBOOKs 2014: tHe MIssInG

*J6 *ging an /en or Balance Re&orts

If %our compan% is flush #ith cash and %ou pa% !ills as soon as the% appear in the ,a% Bills #indo#? %our :(, :ging reports and Lendor Balance reports #ill contain mostl% Keroes' If %ou #ant an overvie# of ho# much %ou o#e each vendor and ho# much is overdue? use one of the follo#ing reports listed under >eportsMLendors - ,a%a!les: V *J6 *ging $u''ary@ This report sho#s all the vendors %ou o#e mone% to and ho# old %our !alances are for each one' Qou!le*click a value to see a report of the transactions that produced the amount o#ed'

RUNNIN G >.P:T.Q
>.,<>T8

V *J6 *ging 1etail@ >un this report to see each unpaid !ill sorted !% its !illing date and grouped into !ills that are current? 1 to &0 da%s overdue? &1 to I0 da%s overdue? I1 to C0 da%s overdue? and more than C0 da%s late' V /en or Balance 1etail@ This report sho#s %our !ills and pa%ments grouped !% vendor'
T#6

Nou can also see the details of a vendor=s !alance in the Lendor 4enter: 8elect the vendor on the Lendor=s ta! and then? on the right side of the #indo#? click the <pen Balance link' V %n&ai Bills 1etail@ If %ou #ant to evaluate all %our unpaid !ills !efore %ou pa% them? this report is helpful !ecause it displa%s the !ills due up to the current date? grouped !% vendor' To include !ills due in the future? in the report #indo#=s Qates !o0? choose :ll' If %ou #ant to inspect a !ill more closel%? dou!le*click an%#here in its ro#? and the .nter Bills #indo# opens #ith the !ill=s details' "Nou can also run this report from the .nter Bills #indo#: 4lick the >eports ta! at the top of the #indo# and then click the ;npaid Bills Qetail icon'$

CHA5teR 9: 5A$ING !OR

209

!H*6TER

10 Invoicing

elling %our customers ho# much the% o#e %ou and ho# soon the% need to pa% is an important step in accounting' :fter all? if mone% isn=t flo#ing into %our organiKation from outside sources? eventuall% %ou=ll close up shop and close %our QuickBooks compan% file for the last time' :lthough !usinesses use several different sales forms to !ill customers? the invoice is the most popular? and? unsurprisingl%? customer !illing is often called invoicing' This chapter !egins !% e0plaining the differences !et#een invoices? statements? and sales receiptsUeach of #hich is a #a% of !illing customers in QuickBooksUand #hen each is most appropriate' :fter that? %ou=ll learn ho# to fill in invoice forms in QuickBooks? #hether %ou=re invoicing for services? products? or !oth' If %ou send invoices for the same items to man% of %our customers "and don=t use the program=s multiple currencies feature$? QuickBooks= !atch invoice feature can help: Nou select the customers? add the items %ou #ant on the invoices? and the program creates all the invoices for %ou' If %ou track !illa!le hours and reim!ursa!le e0penses #ith QuickBooks? %ou can also have the program chuck those charges into the invoices %ou create' 5inall%? %ou=ll find out ho# to handle a fe# special !illing situations? like creating invoices #hen products %ou sell are on !ackorder' Nou=ll also learn ho# to create estimates for 2o!s and then use them to generate invoices as %ou perform the #ork' :nd? since %ou occasionall% have to give mone% !ack to customers "like #hen the% return the lime*green pol%ester leisure suits that suddenl% #ent out of st%le$? %ou=ll learn ho# to assign a credit to a customer=s account? #hich %ou can then deduct from an e0isting invoice? refund !% cutting a refund check? or appl% to the customer=s ne0t invoice'

21

4A<<8IB@ TA. >I@AT TN,. <5 5<>M

>4TE

4hapter 11 continues the invoicing lesson that starts #ith this chapter !% teaching %ou ho# to produce statements that sho# %our customers= account status' It also e0plains ho# to create sales receipts #hen customers pa% %ou right a#a%' 4hapter 12 e0plains ho# to get an% kind of sales form into %our customers= hands? along #ith a fe# other timesaving techni)ues? like finding transactions and memoriKing them for reuse'

4hoosing the >ight T%pe of 5orm

In QuickBooks? %ou can choose from three different sales forms to document #hat %ou sell? and each form has strengths and limitations' Invoices can handle an% !ill* ing task %ou can think of? so the%=re the !est choice if %ou have an% dou!ts a!out #hich one to use' Ta!le 10*1 summariKes #hat each sales form can do' The sections that follo# e0plain the forms= capa!ilities in detail and give guidance on #hen to choose each one'
T*B2E 1091 Jhat each QuickBooks sales form can do *!T#4> Track customer pa%ments and !alances :ccept pa%ments in advance :ccumulate some charges !efore sending sales form 4ollect pa%ment in full at time of sale 4reate summar% sales transaction :ppl% sales ta0 :ppl% percentage discounts ;se @roup items to add charges to form :dd long descriptions for items 8u!total items Include customer message Include custom fields on form R R R R R R R R R R R $*2E$ RE!E#6T $T*TEME>T R R R R R #>/4#!E R R R R R R R R R R R R

>4TE

QuickBooks ,remier and .nterprise editions include one more t%pe of sales form: the sales order' In those editions? #hen %ou create a sales order for the products that a customer #ants to !u%? %ou can create an invoice for the items that are in stock and keep track of out*of*stock items that %ou=ll need to send to %our customer #hen a ne# shipment arrives "page 2 4$'

$ales Recei&ts
The sales receipt is the simplest sales form that QuickBooks offers? and it=s also the shortest path !et#een making a sale and having mone% in the !ank "at least in QuickBooks$' But this form is suita!le onl% if %our customers pa% the full amount at the time of the saleUfor e0ample? in a retail store? restaurant? or !eaut% salon' Ao#ever? %ou can accumulate charges for time "page 1II$ and !illa!le e0penses "page 1DC$ and then add them to a sales receipt' But for products %ou sell? sales receipts handle onl% pa%ment in full' Jhen %ou create and save a sales receipt in QuickBooks? the program immediatel% posts the mone% %ou receive to the ;ndeposited 5unds account or to the !ank ac* count %ou choose' :s %ou=ll learn in this chapter and the ne0t? invoices and statements take several steps to move from !illing to !ank deposits? so ease of depositing is one advantage of sales receipts over those other sales forms' 8ales receipts can handle sales ta0? discounts? and su!totalsUor an% other item in %our Item Pist' But #hen %ou operate a cash !usiness? creating a sales receipt in QuickBooks for each ne#spaper and pack of gum %our ne#sstand sells is not good use of %our time' Instead? consider creating a sales receipt that summariKes a da%=s or a #eek=s sales "page &4&$? using a customer named 4ash 8ales that %ou create specificall% for that purpose'

CHOO ING

>I@AT TN,. <5 5<>M

$tate'ents
8uppose %ou=re a la#%er and %ou spend 1 minutes here and 1 minutes there #ork* ing on a client=s legal pro!lem over the course of a month' .ach time %ou do so? that=s another charge to the client=s account' In QuickBooks? each of those charges is called a statement charge' Nou can enter them individuall% "page 2DE$ or? if %ou track time in QuickBooks? %ou can add %our time to an invoice 2ust as easil%? as descri!ed on page 24 ' Businesses often turn to statements #hen the% charge the same amount each month? such as a fi0ed monthl% fee for Internet service or full*time #ork as a con* tract programmer' :lthough statements #ork for these fi0ed fees? %ou can also use memoriKed invoices "page &04$ and QuickBooks= !atch invoice feature "page 2&I$ to do the same thing 2ust as easil%' Jhere statements reall% shine is summariKing a customer=s account' Behind the scenes? a statement adds up all the transactions that affect the customer=s open !alance over a period of time? #hich includes statement charges? pa%ments? and invoices' The statement sho#s the customer=s previous !alance? an% pa%ments that the customer has made? an% invoices that the% haven=t paid? and an% ne# charges on the account' 5rom all that information? QuickBooks calculates the total and displa%s it on the statement? so %ou kno# ho# much mone% is outstanding and #hether it=s overdue'

CHA5teR 10:

21#

5<>M8 :BQ :44<;BT8

ACE

>4TE

:lthough statements can track customer pa%ments and !alances? the% can=t handle the follo#ing !illing tasks: V Tracking sales ta0 V ;sing @roup items to add several items V :ccepting multi*paragraph descriptions of services or products V 8u!totaling items V :ppl%ing percentage discounts to items sold V Including a message to the customer V Including custom fields V 8ummariKing the services and products sold "on statements? each service or product %ou sell appears as a separate statement charge$

#nvoices
If statements or sales receipts don=t #ork for %our situation? don=t !e afraid to use invoices' The% accept an% item %ou=ve created in %our Item Pist "see 4hapter $ and the% track #hat customers o#e %ou' Besides offering the features listed in Ta!le 10*1? an invoice is the onl% t%pe of QuickBooks sales form %ou can generate from an estimate "page 2I $' If %ou=re a general contractor and prepare a detailed estimate of the services and products for a 2o!? %ou=ll save a huge chunk of time !% turning that estimate into an invoice for !illing' :nd if %ou have to refund some of %our customer=s mone%? %ou can also turn an invoice into a credit memo "page 2IE$'

8ales 5orms and :ccounts

:n invoice or other sales form is the first step in the flo# of mone% through %our compan%? so no# is a good time to look at ho# QuickBooks posts income and e0* penses from %our invoices to the accounts in %our chart of accounts' 8uppose %our invoice has the entries sho#n in 5igure 10*1' Ta!le 10*2 sho#s ho# the amounts on that invoice post to accounts in %our chart of accounts'
>4TE

The lines on the invoice in 5igure 10*1 don=t sho# all the movements !et#een accounts listed in Ta!le 10*2' Behind the scenes? QuickBooks transfers mone% to %our cost of goods sold and inventor% accounts' Aere=s #h% the amounts post the #a% the% do: V Nou sold Y ?000 of services and Y4CC'D of products? #hich is income' The income values appear as credits to %our 8ervices Income and ,roduct >evenue accounts to increase %our income !ecause %ou sold something' In this e0ample?

214

QUICKBOOKs 2014: tHe MIssInG

the discount is in an income account? so the discount is in the Qe!it column to reduce %our income'

5<>M8 :BQ :44<;BT8

ACE

F i )%RE 109 1

If %ou=re still getting used to dou!le*entr% account* ing? !alancing the de!it and credit amounts for an invoice is a !rainteaser' 5or e0ample? the items for services and products on the invoice sho#n here turn up as credits in %our income accounts? as in Ta!le 10*2' The discount reduces %our income? so it=s a de!it to the 8ales Qiscounts income account' :lthough the de!its and credits appear in different accounts? the total de!it must e)ual the total credit'

T*B2E 1092 Qe!its and credits have to !alance *!!4%>T :ccounts >eceiva!le 8ervices >evenue ,roduct >evenue 8ales Qiscounts 8ales Ta0 ,a%a!le 8hipping income 4ost of @oods 8old Inventor% Total 5,722@01 24C'DE 24C'DE 5,722@01 D 0'00 &D'4E & '00 1EB#T 4?E22'2& ?000'00 4CC'D !RE1#T

4>.:TIB@ IBL<I4.8

V The Y&D'4E of sales ta0 %ou collect is a credit to the 8ales Ta0 ,a%a!le account' V The shipping charge "Y& '00$ is a credit in %our shipping income account to sho# #hat %ou charged for shipping' V :ll those credits need to !alance against a de!it' Because %our customer o#es %ou mone%? the amount o#ed "Y4?E22'2&$ !elongs in the :ccounts >eceiva!le account? indicated !% the de!it'

V Nou also sold some products from inventor%' Nou credit the Inventor% account #ith the cost of the products? Y24C'DE? #hich decreases the Inventor% account=s !alance' Nou offset that credit #ith a de!it for the same amount to the 4ost of @oods 8old account? #hich is an income statement account'

4reating Invoices
Qepending on #hich edition of QuickBooks %ou use? %ou have up to three features for creating invoices: V !reate #nvoices can handle ever%thing %ou thro# at it: services? products? !ill* a!le time? and !illa!le e0penses' It=s availa!le in QuickBooks ,ro and higher' V !reate Batch #nvoices "page 2&I$ lets %ou select all the customers to #hich %ou #ant to send the same invoice "that is? the same items and the same amounts$' If %ou send the same invoice to the same customers all the time? %ou can set up a !illing group for those customers and? from then on? simpl% choose the group' :fter %ou create the invoice? %ou can print or email it to the customers in the list' This feature is availa!le in QuickBooks ,ro and higher? as long as %ou don=t use multiple currencies'

V #nvoice for Ti'e A E"&enses, availa!le onl% in QuickBooks ,remier and .nter* prise editions? can do ever%thing that the 4reate Invoices feature can do? !ut it=s a real time*saver #hen %ou invoice for !illa!le time and e0penses' :s %ou=ll learn on page 24I? %ou specif% a date range and QuickBooks sho#s %ou all the customers #ho have !illa!le time and e0penses during that period' Jhen %ou choose a customer or 2o! and tell the program to create an invoice? it opens the 4reate Invoices #indo#? fills in the usual fields? and fills the invoice ta!le #ith the customer=s !illa!le time and e0penses' <nce %ou=re in the 4reate Invoices #indo#? %ou can add an% other items %ou #ant? like products %ou sold or dis* counts %ou=re offering' This feature also lets %ou create !atch invoices for time and e0penses "page 24E$' Invoices tell %our customers ever%thing the% need to kno# a!out #hat the% pur* chased and #hat the% o#e %ou' If %ou created customers and 2o!s #ith settings such as pa%ment terms? ta0 item? and sales rep "page D1$? as soon as %ou choose a customer and 2o! in the 4reate Invoices #indo#=s 4ustomer:Oo! field? QuickBooks fills in man% of the fields for %ou'

8ome invoice fields are more influential than others? !ut the% all come in hand% at some point' To understand the purpose of the fields on an invoice more easil%? %ou can !reak the form up into three !asic parts "see 5igure 10*2$' Because the invoices %ou create for product sales include a fe# more fields than the ones for services onl%? the follo#ing sections use a product invoice to e0plain ho# to fill in each field %ou might run into on the invoices %ou create' These sections also tell %ou #hat to do if the information that QuickBooks fills in for %ou is incorrect'

4>.:TIB@ IBL<I4.8

F i )%RE 109 2

The top of the invoice has overall sale information? such as the customer and 2o!? the invoice date? #ho to !ill and ship to? and the pa%ment terms' The ta!le in the middle has info a!out the products and services sold? and other items? such as su!totals and discounts' Belo# the ta!le? QuickBooks fills in the Ta0 field and the 4ustomer Ta0 4ode field #ith values from the customer=s record? !ut %ou can change an% values that the program fills in' Nou can also add a message to the customer? choose %our send method? or t%pe a memo to store in %our QuickBooks file'

>4TE

If %ou charge customers !ased on the progress %ou=ve made on a pro2ect? invoices are a little more complicated? !ut %ou=ll learn ho# to handle this situation on page 2I4'

!reating an #nvoice
In the sections that follo#? %ou=ll find details a!out filling in all the fields on an invoice' "The !o0 on page 21C descri!es some of the #a%s nonprofit invoicing differs from for*profit invoicing'$ 5or no#? here=s the !asic procedure for creating and saving one or more invoices !% using the 4reate Invoices feature: 1' 6ress !trlO#M in the Ho'e &ageBs !usto'ers &anel, click the !reate #nvoices iconM or, in the !usto'er !enter tool.ar, choose >e< TransactionsM#nvoices@

IBL<I4.8

isn=t turned on? clicking the Aome page=s 4reate Invoices icon opens the 4reate Invoices #indo# immediatel%' If %ou use QuickBooks ,remier or .nterprise and %ou=ve turned on the preference to invoice for time and e0penses "page ID2$? the Aome page displa%s the Invoices icon instead of the 4reate Invoices icon' 4licking Invoices displa%s a shortcut menu #ith t#o entries: +Invoice for Time - .0penses/ and 4reate Invoices' 4hoose 4reate Invoices to create a regular invoice' 8ee page 24I to learn ho# to use the shortcut menu=s other entr% to invoice for !illa!le time and e0penses' 2' #n the !reate #nvoices <in o<Bs !usto'er:-o. .o", choose the custo'er or Io. associate <ith the invoice@ Jhen %ou pick a customer or 2o!? QuickBooks fills in man% of the invoice fields #ith values from the customer=s record "see page D1$? the 2o!=s record if %ou selected a 2o! "page DI$? and preferences %ou set "page DC$' 5or e0ample? QuickBooks pulls the data for the Bill To address? Terms? and >ep fields from the customer=s or 2o!=s record' :nd %our 8ales - 4ustomers preferences "page III$ provide the values for the Lia and 5'<'B' fields' "5<B stands for +free on !oard?/ #hich is the ph%sical point #here the customer !ecomes responsi!le for damage to or loss of the shipment'$
>4TE

Qepending on the QuickBooks edition %ou use and transactions %ou=ve entered? a fe# other #indo#s ma% open #hen %ou choose a customer or 2o!' If the customer or 2o! %ou selected has an availa!le estimate? the :vaila!le .stimates dialog !o0 opens so %ou can fill in the invoice simpl% !% selecting an estimate and clicking <6' If %ou use QuickBooks ,remier and there=s an outstanding sales order "page 2 4$? the :vaila!le 8ales <rder #indo# appears so %ou can select the one %ou #ant to invoice' In QuickBooks ,remier? if the preference for invoicing time and e0penses is turned on and the customer or 2o! has associated time or e0penses? the Billa!le Time(4osts dialog !o0 opens #ith the +8elect the outstanding !illa!le time and costs to add to this invoice/ option selected' If %ou don=t #ant to add the time and e0penses to this invoice? select the option #hose la!el !egins #ith +.0clude?/ and then click <6' "To learn more a!out invoicing for time and e0penses? see page 24 '$ &' For each &ro uct or service you sol , in the line9ite' ta.le, enter the info for the ite', inclu ing its ?uantity an &rice Kor rateL@ If %ou #ant? %ou can also fill in the !o0es !elo# the line*item ta!le? such as 4ustomer Message and Memo' If %ou=ve signed up for online pa%ments "page D2$? %ou can choose #hether to include an online pa%ment link on the invoice %ou send' :nd %ou=ll rarel% need to change the sales ta0 rate associated #ith the customer? !ut %ou can if necessar%' 4' Maintain your &rofessional i'age .y checking for s&elling errors .efore you sen the invoice@ To run QuickBooks= spell*checker? at the top of the 4reate Invoices #indo#? click the 5ormatting ta!? and then click 8pelling' "If %ou checked spelling #hen

% o u

rors #ill !e edits %ou=ve made to item descriptions'$ If the spell*checker doesn=t #ork the #a% %ou #ant? then change %our 8pelling preferences "page ID2$' ' To save the invoice you Iust create an close the !reate #nvoices <in o<, click $ave A !lose@ If %ou=re unhapp% #ith the choices %ou made in the current invoice? click 4lear to start over #ith a fresh? !lank invoice' If %ou have additional invoices to create? click 8ave - Be# to save the current invoice and !egin another'
>4TE

IBL<I4.8

If %ou create or modif% an invoice and then click the ,rint icon in the 4reate Invoices #indo#=s Main ta!? QuickBooks saves the invoice !efore printing it? #hich helps prevent financial hank%*pank%'

*2TER>*TE RE*2#T#E$

Invoicing for Bonprofits

If %ou sell products and services? then %ou create invoices #hen someone !u%s something' 5or nonprofits? ho#ever? invoices can record the pledges? donations? grants? or other contri!u* tions %ou=ve !een promised' Invoicing for nonprofits differs from the profit #orld=s ap* proach' 5irst of all? man% nonprofits don=t send invoices to donors' Bonprofits might send reminders to donors #ho haven=t sent in the pledged donations? !ut the% don=t add finance charges to late pa%ments' Moreover? !ecause some donors ask for specific t%pes of reports? nonprofits often use several :ccounts >eceiva!le accounts to track mone% coming from grants? dues? pledges? and other sources' Jhen %ou have multiple :ccounts >eceiv* a!le accounts? the 4reate Invoices #indo# includes an :ccount

field so %ou can choose the appropriate :ccounts >eceiva!le account " 2ust like #hen %ou #ork #ith multiple currencies? as descri!ed in the Bote on page 224$' 5or e0ample? #hen %ou create an invoice for pledges? %ou=d choose the ,ledges >eceiva!le account' To compensate for this additional field? QuickBooks provides a hand% feature #hen %ou use multiple :ccounts >eceiva!le accounts: The program remem!ers the last invoice num!er used for each one in %our QuickBooks 4hart of :ccounts? so %ou can create uni)ue invoice num!ering schemes for each of them' 5or e0ample? if %ou create an invoice for the ,ledges >eceiva!le account and set the Invoice a field to +,P* 100?/ QuickBooks automaticall% assigns invoice num!er +,P*101/ to the ne0t invoice %ou create for that account'

Filling

in

# n v o i c e H e a e r F i e l s
I f % o u f i l l i n a l l t h e f

ields in %our customer and 2o! records "see 4hapter 4$? QuickBooks takes care of filling in most of the fields in the header section of invoices' Aere=s #hat the header fields do and #here QuickBooks gets the values it fills in automaticall%' !H44$#>) THE !%$T4MER 4R -4B The selection %ou make in the 4ustomer:Oo! field "sho#n in 5igure 10*&$ is %our most important choice for an% invoice' In addition to !illing the correct customer for %our #ork? QuickBooks uses the settings from the customer=s or 2o!=s record to fill in man% of the invoice=s fields'

IBL<I4.8

F i )%RE 109(

If %ou #ork on different 2o!s for a customer? click the name of the 2o!? #hich is indented underneath the customer=s name' If %our #ork for a customer doesn=t relate to 2o!s? 2ust click the customer=s name' The column to the right of the customer and 2o! names provides another #a% to differenti* ate customers and 2o!s: It displa%s +4ustomer:Oo!/ for a customer entr%? and +Oo!/ for a 2o! entr%'

>4TE

If %ou=ve turned on the preference for multiple currencies? the last column in the 4ustomer:Oo! drop* do#n list sho#s the customer=s currenc% "as sho#n in 5igure 10*&$' <nce %ou select a customer or 2o!? the panel on the right side of the 4reate Invoices #indo# sho#s a summar% of the customer=s account and its recent transactions "5igure 10*4$' The 4ustomer ta! displa%s the customer=s open !alance and the credit limit %ou=ve set for that customer so %ou can see #hether the ne# invoice e0ceeds that limit' Nou can also revie# recent transactions to check #hether pa%ments have come in !efore %ou send an invoice for finance charges' :n% notes that %ou=ve entered for the customer appear at the !ottom of the panel' 4lick the arro# at the panel=s top left to e0pand or collapse it'

CREATIN

Q1i.0B((0s &e3e3;e&s =%i.% te32/*te <(1 .%(se =%en <(1 IBL<I4.8

F i )%RE 1094

If %ou spot an% errors in the customer=s informa* tion? click the .dit !utton "the pencil icon$ to open the customer=s record in the .dit 4ustomer #indo#' 4lick the open !alance value to generate a 4ustomer <pen Balance report that sho#s the transactions that contri!ute to the open !alance' To inspect an% of the recent transactions? click the !lue te0t to open the corresponding #indo#? such as >eceive ,a%ments'

>4TE

The right*hand panel=s Transaction ta! sho#s information a!out the transaction that=s currentl% displa%ed in the 4reate Invoices #indo#' The ta!=s 8ummar% section sho#s #ho created and edited the transac* tion and #hen' If there are related transactions? such as a pa%ment or credit memo? the% appear in the >elated Transactions section' !H44$#>) *> #>/4#!E TEM62*TE The option %ou choose in the Template drop*do#n list near the top right of the 4reate Invoices #indo# determines #hich fields appear on %our invoices and ho# the%=re laid out' 5or e0ample? %ou might use t#o templates: one for printing on %our compan% letterhead and one for invoices %ou send electronicall%' 4hoosing a template !efore doing an%thing else is the !est #a% to prevent printing the #rong invoice on e0pensive stationer%'

IBL<I4.8

CREATIN
invoice' 8o if %ou use onl% one invoice template? choose it on %our first invoice and the program chooses it for %ou from then on' But if %ou s#itch !et#een invoices? !e sure to select the correct template for the invoice %ou=re creating'
>4TE

Templates aren=t linked to customers' If %ou pick a template #hen %ou create an invoice for one customer? QuickBooks chooses that same template for %our ne0t invoice? regardless of #hich customer it=s for' Nou can s#itch templates an%time' Jhen %ou choose a template? the 4reate Invoices #indo# displa%s the appropriate fields and la%out' If %ou=ve alread% filled in an invoice? changing the template doesn=t thro# out the dataW QuickBooks simpl% displa%s it in the ne# template' Ao#ever? QuickBooks #on=t displa% settings like %our compan% logo? fonts? and other formatting until %ou print or previe# the invoice "page 2& $' Man% small companies are perfectl% happ% #ith the invoice templates that Quick* Books provides' Jhen %ou create %our first invoice? %ou might not even think a!out the la%out of the fields' But if %ou run across a !illing task that the current template can=t handle? don=t panic: Nou can choose from several !uilt*in templates' :nd if %ou #ant %our invoices to reflect %our compan%=s st%le and image? %ou can create %our o#n custom templates "see page D11$' The options %ou see in the Template drop*do#n list depend on the QuickBooks edition %ou use' Before %ou accept the template that QuickBooks chooses? in the Template drop*do#n list? )uickl% select and revie# the templates to see #hether %ou like an% of them !etter' Aere are a fe# of the more popular !uilt*in templates: V #ntuit 6ro uct #nvoice@ If %ou sell products #ith or #ithout services? this tem* plate is set up to sho# information like the )uantit%? item code? price for each item? total charge for each item? sales ta0? and shipping infoUincluding the ship date? shipping method? and 5<B' V #ntuit $ervice #nvoice@ This template doesn=t !other #ith shipping fields !ecause services are performed? not shipped' It includes fields for the item? description? )uantit%? rate? amount? ta0? and purchase order num!er' #ntuit 6rofessional #nvoice@ The onl% difference !et#een this template and the Intuit 8ervice Invoice is that this one doesn=t include a ,'<' Bum!er field? and the )uantit% "Qt%$ column follo#s the Qescription column'

V 6rogress #nvoice@ If %ou !ill customers !ased on the progress %ou=ve made on their 2o!s? use this template? #hich has columns for %our estimates? prior charges? and ne# totals' It appears in the Template drop*do#n list onl% if %ou turn on the preference for progress invoicing "see page I C$'
>4TE

The Intuit ,acking 8lip template is included in the Template drop*do#n list even though it isn=t an invoice template' It=s listed !ecause? #hen %ou ship products to customers? %ou can print an invoice and packing slip from the 4reate Invoices #indo# "see page 2C $'

CREATIN
invoice sho#s onl% the total charge' It includes fields for the date? item? descrip* tion? ta0? and purchase order num!er' V Ti'e A E"&ense #nvoice@ If %ou !ill customers !% the hour? this template is the one to use' It includes a column for hours and hourl% rate? and it calculates the resulting total' "The :ttorne%=s Invoice template is identical to this one e0cept in name'$ THE 4THER HE*1ER F#E21$ :s 5igure 10* sho#s? QuickBooks can fill in most of the remaining header fields for %ou' :lthough the follo#ing fields don=t appear on ever% invoice template? here=s ho# to fill in an% empt% fields or change the ones that QuickBooks didn=t complete the #a% %ou #ant: V !lass@ If %ou turned on the class*tracking feature "page I40$ to categoriKe %our income and e0penses in different #a%s? choose a class for the invoice' If %ou skip this !o0 and have the class reminder preference set? QuickBooks tells %ou that the !o0 is empt% #hen %ou tr% to save the invoice' :lthough %ou can save the invoice #ithout a class if classes don=t appl% to the transaction? it=s important to assign classes to ever% class*related transaction if %ou #ant %our class*!ased reports to !e accurate' 5or e0ample? if %ou use classes to track income !% partner and save an invoice #ithout a class? the partner #ho delivered the services on the invoice might complain a!out the siKe of her pa%check'

IBL<I4.8

F i )%RE 1095

:fter %ou choose a customer? if %ou=ve as* signed a price level to that customer=s record "page D2$? the name of the price level appears in !rackets !elo# the 4ustomer:Oo! la!el' Nou can change the customer=s price level !% editing the customer=s record "page E1$? or %ou can choose e0isting price levels to change the price %ou charge as %ou add items to the invoice "see the !o0 on page 2 4$'

IBL<I4.8

If %ou #ork #ith multiple currencies and the customer is set up to use a currenc% other than %our home one? then at the top of the 4reate Invoices #indo#? the :ccount !o0 appears and sho#s the :ccounts >eceiva!le ":>$ account for the invoice=s income' QuickBooks creates an additional :ccounts >eceiva!le account "page 2$ for a currenc%? such as :ccount >eceiva!le*.;>? #hen %ou assign that currenc% to the first ne# customer that uses it and then save the customer record' V 1ate@ <ut of the !o0? QuickBooks fills in the current date here? #hich is fine if %ou create invoices #hen %ou make a sale' But service !usinesses often send invoices on a scheduleUthe last da% of the month is a popular choice' If %ou #ant to get a head start on %our invoices? %ou can change %our QuickBooks preferences so the program uses the same date for ever% su!se)uent invoice "until %ou change the date$? making %our end*of*month invoicing a tin% !it easier' ,age I12 tells %ou ho#' V #nvoice C@ Jhen %ou create %our first invoice? t%pe the num!er that %ou #ant to start #ith' 5or e0ample? if %ou=d rather not reveal that this is %our first invoice? t%pe a num!er such as 24 ' Then? each time %ou create a ne# invoice? Quick* Books increases the num!er in this field !% one: 24I? 24D? and so on'
T#6

>4TE

,ress the plus "T$ or minus "X$ ke% to increase or decrease the invoice num!er !% one' Jhen %ou save the current invoice? QuickBooks considers its invoice num!er the starting point for su!se)uent num!ers' If %our last invoice #as a mistake? the !est thing to do is to void it "page &2 $' If %ou delete it instead? %ou=ll end up #ith a gap in %our invoice num!ers' 5or e0ample? #hen %ou delete invoice num!er 20&? QuickBooks has alread% set the ne0t invoice num!er to 204' 8o? if %ou notice the gap? in the Invoice a !o0? t%pe the num!er %ou #ant to use to get QuickBooks !ack on track? and void incorrect invoices from no# on' V Bill To@ This field is essential if %ou mail invoices' Jhen the customer record includes a !illing address "page IC$? QuickBooks puts that address in this field' If %ou email invoices? a !illing address isn=t necessar%Uthe customer name in this field simpl% identifies the customer on the emailed form' V $hi& To@ If %ou sell services? %ou don=t need an address to ship to' But if %ou sell products? %ou need a shipping address to send the products to %our customer' Jhen %ou use a template like Intuit ,roduct Invoice? QuickBooks puts the ship* ping address from the customer=s record in this field' If %ou create additional shipping addresses "for instance? for different office locations$? click the do#n arro# to the right of the 8hip To drop*do#n list and choose the address %ou #ant'

V 6@4@ >u'.er@ If %our customer issued a purchase order for the goods and ser* vices on %our invoice? t%pe that purchase order num!er here'

CREATIN %ou then use those terms for ever% invoice' Jhen the customer=s record G

IBL<I4.8

includes pa%ment terms "page D1$? QuickBooks uses them to fill in this field' Ao#ever? if %ou decide to change the termsUperhaps due to the customer=s failing financial strengthUchoose a different term here? such as +Que on receipt'/

>4TE

If QuickBooks fills in fields #ith incorrect values? make the corrections on the invoice' Jhen %ou save the invoice? QuickBooks asks if %ou=d like the ne# values to appear the ne0t time? as sho#n in 5igure 10*I'

F i )%RE 1090

If %ou click Nes here? QuickBooks changes the corresponding fields in the customer and 2o! records' If %ou click Bo? it changes the values onl% on this particular invoice'

Re&@ If %ou assigned a sales rep in the customer=s record "page D&$? QuickBooks fills in this field for %ou' If the sales rep changes from invoice to invoice "for instance? #hen the rep is the person #ho takes a phone order$ and %ou left the >ep field !lank in the customer=s record? choose the right person here' Peave the field !lank if the transaction doesn=t have a sales rep'

V $hi&@ QuickBooks fills in the current date here' If %ou plan to ship on a differ* ent date "#hen the products arrive from %our #arehouse? for e0ample$? t%pe or choose the correct date' V /ia@ If %ou specified a value in the ;sual 8hipping Method preference "page III$? QuickBooks enters that value here' To choose a different shipping method for this invoiceUfor instance? #hen %our customer needs the order right a#a%Uclick this field and select the one %ou #ant' "8ome templates use the la!el 8hip Lia for this field'$

V F@4@B@ This stands for +free on !oard/ and signifies the ph%sical point at #hich the customer !ecomes responsi!le for the shipment' That means that if the shipment !ecomes lost or damaged !e%ond the 5<B point? it=s the customer=s pro!lem' If %ou set the ;sual 5<B preference "page IID$? QuickBooks enters that location here' To choose a different 5<B for this order? t%pe the location %ou #ant'
>4TE

;nlike man% of the other fields in the invoice header area? the 5'<'B' !o0 doesn=t include a drop*do#n list' QuickBooks doesn=t keep a list of 5<B locations !ecause most companies pick one 5<B point and stick #ith it'

FREQ%E>T28 *$:E1 Q%E$T#4>

M%sterious ,rice 4hanges

<ne of m% 8ervice items costs Y1 0 per hour' But #hen I cre* ated a customer invoice for that item? the ,rice .ach came up as Y120' Jhat=s going onG Before %ou rush to correct that 8ervice item=s price? look near the top of the 4reate Invoices #indo#? to the right of the 4ustomer:Oo! field' If %ou see te0t in s)uare !rackets? such as +ZPo%alt%[?/ %ou=ll kno# that %ou set up %our customer #ith a price level "page D2$' Instead of a mistake? this price ad2ustment on %our invoice is actuall% a clever and convenient feature' ,rice levels are percentage increases or decreases that %ou can appl% to the prices %ou charge' 5or e0ample? %ou can set up price levels to give discounts to %our high*volume customers or mark up prices for customers kno#n for their fre)uent use of %our customer*service line' To use price levels? %ou first have to turn on the ,rice Pevel preference "page IID$' If %ou assign a price level to a customer? QuickBooks automati* call% applies that price*level percentage to ever% item %ou add to invoices for that customer' The onl% indication that Quick* Books has applied the price level is the price level=s name to the right of the 4ustomer:Oo! field "and the items= altered prices$' Nou can also appl% price levels to individual items on an invoice' 5or e0ample? suppose %ou offer a 20 percent discount on a different item each month' Jhen an item is the monthl% special? %ou can appl% the Monthl% 8pecial price level to 2ust that item? as sho#n in 5igure 10*D' Jhen %ou use price levels? %our customers don=t see that the price increases or decreases? #hich means the% could take %our discounts for granted' If %ou #ant to emphasiKe the discounts %ou appl%? use a Qiscount item instead to visi!l% reduce prices on %our invoices "see page 2&1$'

Entering #nvoice 2ine #te's

If %ou dutifull% studied 4hapter ? %ou kno# a!out the different t%pes of items %ou can add to invoices' This section descri!es ho# to fill in a line in the 4reate Invoices #indo#=s line*item ta!le to charge %our customers for the things the% !u%' "The !o0 on page 22C e0plains a shortcut for speeding up this process'$ The order in #hich %ou add items to an invoice is important' 5or e0ample? #hen %ou add a 8u!total item? QuickBooks su!totals all the preceding items up to the previous 8u!total item "if there is one$' The program does nothing to check that %ou add items in the correct orderU%ou can add a 8u!total item as the first line item? even though that does nothing for %our invoice' 8ee page 2&0 for the full scoop on adding 8u!total? Qiscount? and <ther 4harge items in the right order'
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If multiple currencies are turned on and %ou have customers set up to use foreign currencies? #hen %ou create an invoice for one of those customers? QuickBooks automaticall% applies the e0change rate %ou entered for that currenc% to item prices and service rates' "8ee the !o0 on page 4IE to learn ho# to do#nload e0change rates and o!tain e0change rates for certain dates'$ To use a specific e0change rate in an invoice? fill in the +.0change >ate 1 Zcurrenc%[ H/ !o0 #ith the e0change rate !efore %ou add items to the invoice' "If %ou forgot to change the e0change rate !efore adding items? delete the lines in the invoice? set the e0change rate? and then add the items again'$

CREATIN G

IBL<I4.8

F i )%RE 1093

To appl% a price level to a single item? click the ,rice .ach "or >ate$ field for the item that=s on special' Jhen QuickBooks displa%s a do#n arro# to indicate that a drop*do#n list is availa!le? click the arro# and then choose the price level %ou #ant'

The order of columns in the line*item ta!le varies from template to template' This section lists the columns in the order the% appear on the Intuit ,roduct Invoice template "sho#n in 5igure 10*E$: V Quantity@ 5or products? t%pe a )uantit%' 5or services %ou sell !% the hour "or other unit of time$? t%pe the num!er of time units' "8ee page 2 0 to learn ho# to select hours from a timesheet'$ If %ou sell services at a flat rate? %ou can leave this cell !lank and simpl% fill in the :mount cell'
>4TE

If %ou t%pe a )uantit% for a product that e0ceeds ho# man% %ou have on hand? QuickBooks ,ro simpl% #arns %ou that %ou don=t have enough' QuickBooks ,remier displa%s the same #arning and tells %ou ho# man% %ou have on hand? ho# man% are on sales orders "page 2 2$? and the total availa!le' Quantit% doesn=t appl% if the item is a discount? su!total? or sales ta0' 8o if %ou choose one of these items after entering a )uantit%? QuickBooks removes the value in the Quantit% cell'

CREATIN

F i )%RE 1097

In the Intuit ,roduct Invoice template? the Quantit% column comes first' :fter %ou choose an item? make sure to check the value in the :mount cell' If the num!er looks too large or small? the )uantit% %ou entered might not match the units for the item' 5or e0ample? if %ou charge for develop* ing training materials !% the hour !ut charge for teaching a training class !% the da%? the )uantit% for developing training materials has to !e in hours and the )uantit% for teaching in da%s'

V #te' !o e@ 4lick this cell and then choose an item from the drop*do#n list "see 4hapter for details on items$' Qepending on the info %ou entered #hen %ou created this item "page 101$? QuickBooks ma% fill in the Qescription and ,rice .ach "or >ate$ cells for %ou' V 1escri&tion@ If %ou set up inventor% items #ith standard descriptions? Quick* Books automaticall% puts them in this cell' But %ou can edit a description to? for e0ample? add detailsUlike changing the generic description +8ecurit% service/ to the more specific +Bightl% rounds ever% t#o hours'/ V 6rice Each Kor RateL@ Qepending on the t%pe of item %ou=re adding to the invoice? QuickBooks goes to the item=s record "see 4hapter $ and gra!s the value in the 8ales ,rice field or >ate field and puts it here' 5or e0ample? an Inventor% ,art item=s price al#a%s comes from the 8ales ,rice field? #hereas 8ervice items use the >ate field "unless a partner or su!contractor performs the #ork? in #hich case the% use the 8ales ,rice field$'

V !lass@ If %ou turned on the 4lass feature "page I40$? %ou can fill in this cell #ith the class for this item' V *'ount@ QuickBooks calculates the total in this cell !% multipl%ing the )uantit% !% the value in the ,rice .ach "or >ate$ field' But nothing stops %ou from simpl% t%ping a value in this field? #hich is e0actl% #hat %ou #ant for a fi0ed*fee contract' "5or the full stor% on invoicing for fi0ed*fee contracts? see the !o0 on page 2&1'$

CREATIN this cell and fills it in #ith the ta0a!le status %ou specified in the item=s record? G

IBL<I4.8

and fills in the Ta0 !o0 !elo# the ta!le #ith the 8ales Ta0 item %ou set in the customer=s record' "The ta0 rate for the 8ales Ta0 item %ou select appears to the right of the Ta0 !o0'$ Jith the ta0a!le status of %our customers "page D2$ and the items %ou sell "page 10E$ in place? QuickBooks can automaticall% handle sales ta0 on %our invoices' 5or e0ample? #hen an item is ta0a!le and the cus* tomer is lia!le for pa%ing sales ta0? the program calculates the total sales ta0 !% adding up all the ta0a!le items on %our invoice and multipl%ing that num!er !% the ta0 rate set in the Ta0 !o0 !elo# the ta!leW it then displa%s this value !elo# the ta!le "see 5igure 10*E$'

T#6

If %ou notice that an item=s ta0a!le status isn=t correct? don=t change the value in the Ta0 cell' Nou=re !etter off correcting the customer=s or item=s ta0 status so QuickBooks can calculate ta0 correctl% in the future'

64;ER %$ER$B !2#>#!

:dding @roup Items to Invoices

If the same items fre)uentl% appear together on %our invoices? %ou can add all those items in one step !% creating a @roup item "page 110$' :n% t%pe of item is fair game for a @roup item? so %ou can include 8ervice items? discounts? su!totals? and other charges' 5or e0ample? customers #ho !u% %our delu0e vin%l sofa covers also tend to purchase the dirt*magnet front hall runner and the fau0*mar!le garage floor liner' 8o %ou could create a @roup item "perhaps called the Beat 5reak ,ackage$ that includes the items for the sofa cover? runner? and liner? #ith the )uantit% %ou t%picall% sell of each item' To add a @roup item to an invoice? in the 4reate Invoices #indo#=s item drop*do#n list "la!eled Item or Item 4ode depending on the invoice template %ou=re using$? simpl% choose the @roup item %ou created' QuickBooks fills in the first line !% putting the name of the @roup item in the item cell' Then the program adds additional lines "including )uantit%? description? and price$ for the individual items in the group? such as the sofa cover? runner? and liner'

M41#F8#>) 2#>E #TEM$ 8ometimes? %ou forget to add line items %ou need' 5or e0ample? sa% %ou=ve added several services and inventor% items to %our invoice and then realiKe that %ou need 8u!total items follo#ing the last service and last inventor% items so %ou can appl% a shipping charge to onl% the inventor% items' <r if %our customer changes her mind? %ou can insert or delete a line item' Nou can also cop% and paste line items' Aere=s ho# to modif% lines in the line*item ta!le: V #nsert a line@ >ight*click the line a!ove #hich %ou #ant to add a line? and then choose Insert Pine from the shortcut menu? as sho#n in 5igure 10*C' If %ou prefer ke%!oard shortcuts? press 4trlTInsert instead'

F i )%RE 109 +

:s %ou add items to the ta!le? QuickBooks adds !lank lines "and ne# pages? if needed$ to %our invoice' Ta! into or click a !lank line to add as man% lines as %ou need' The num!er of items visi!le depends on the siKe of the 4reate Invoices #indo#' To vie# more items? click the 8uperma0 !utton at the top right of the #indo# "see page && for the full scoop on 8uperma0 mode$' Nou can also move the scroll !ar up or do#n or resiKe the #indo# !% ma0imiKing it or dragging a corner of it'

1elete a line@ >ight*click the line %ou #ant to get rid of and choose Qelete Pine from the shortcut menu? or press 4trlTQelete'

V !o&y a line@ >ight*click the line %ou #ant to cop%? and then choose 4op% Pine from the shortcut menu' 8uppose %ou filled in a line for a ta0a!le product !elo# the 8u!total item %ou added for ta0a!le items %ou sold' Instead of recreating the line item in the right location? it might !e )uicker to cop% this line and paste it #here it should go in the invoice ta!le' Then !e sure to delete the original line' V 6aste a line@ >ight*click the line a!ove #hich %ou #ant to paste the copied line and choose ,aste Pine from the shortcut menu' QuickBooks ad2usts the invoice=s lines accordingl%'

*&&lying $u.totals, 1iscounts, an 6ercentage !harges

Jhen %ou add 8ervices? Inventor% ,arts? and Bon*inventor% ,arts "see 4hapter $ to an invoice=s line*item ta!le? the% don=t affect their neigh!ors in an% #a%' Ao#ever? #hen %ou offer percentage discounts on #hat %ou sell or include <ther 4harge items that calculate shipping as a percentage of price? the order in #hich %ou add items !ecomes crucial' :nd if %ou #ant to appl% a percentage calculation like a discount or a shipping fee to several items? %ou=ll need one or more 8u!total items to make the calculations #ork'

CREATIN G
)EM #> THE R4%)H

4>.:TIB@ IBL<I4.8

Invoicing 5i0ed*,rice 4ontracts

5i0ed*price contracts are risk% !ecause %ou have to s#allo# an% cost overruns !e%ond the fi0ed price %ou charge' But if %ou=ve sharpened %our skills on similar pro2ects in the past and can estimate %our costs #ith reasona!le accurac%? fi0ed*price con* tracts can provide opportunities for !etter*than*average profit' <nce %ou and %our customer agree on the fi0ed price? that amount is all that matters to the customer' .ven if %ou track the costs of performing a 2o!? %our customer never sees those num!ers' In QuickBooks? %ou can invoice fi0ed*price contracts in t#o different #a%s: V )rou& ite'@ If %ou use the same sets of services and products for multiple 2o!s? create a @roup item that includes each service and product %ou deliver and set up the @roup item to hide the details of the underl%ing services and products "page 110$' :fter %ou add the @roup item to %our invoice? change the price of the @roup item to %our fi0ed price' V $ervice ite'@ If ever% fi0ed*price 2o! is different? create a 8ervice item "page 104$ called something like 5i0ed 5ee and leave its >ate field set to 0'00' Jhen %ou add that item to an invoice? fill in its >ate field #ith the full amount of the fi0ed*price contract' Then? #hen %ou reach a milestone that #arrants a pa%ment? create a progress invoice: In the Quantit% column? t%pe the decimal that e)uates to the percentage completed "such as '2 for 2 percent$? and QuickBooks calculates the pa%ment !% multipl%ing the )uantit% !% the fi0ed*price amount'

Nou first learned a!out 8u!total? Qiscount? and <ther 4harge items in 4hapter ' 5igure 10*10 sho#s ho# to com!ine them to calculate percentage discounts and add markups to the items on %our invoices' 5or e0ample? the item la!eled +1/ is a 8u!total item that adds up the values of all the items up to the previous 8u!total item' 5or e0ample? to keep the 8ervice items out of the product su!total? add a 8u!total item after the last 8ervice item' :s sho#n !% the item la!eled +2/ in 5igure 10*10? for Qiscount and <ther 4harge items created as percentages? QuickBooks multiplies the percentage !% the total on the preceding line' "If the discount applies to onl% one item? add the Qiscount item immediatel% !elo# the item %ou #ant to discount'$ To appl% a percentage discount to several items? use a 8u!total item to total their cost "such as the item la!eled +&/ in 5igure 10*10$? and then add a percentage Qiscount or <ther 4harge item on the line follo#ing that su!total "like the item la!eled +4/ in 5igure 10*10$' Aere are the steps for arranging 8u!total? Qiscount? and <ther 4harge items to calculate percentages on invoice items: 1' #f you <ant to iscount several ite's on an invoice, enter all those ite's one after the other@ .ven though the Balance Que field !elo# the line*item ta!le sho#s the total of all items? to appl% a discount to all of them? %ou=ll need to add a 8u!total item to the line*item ta!le'

F i )%RE 10910

This line*item ta!le includes 8u!total and Qiscount items that appl% to onl% some of the items on this invoice'

2' * a $u.total ite' after the last ite' you <ant to iscount, like the 6ro uct $u.total ite' la.ele G(H in Figure 10910@ The 8u!total item adds up all the preceding line items up to the previous 8u!* total' 5or e0ample? in 5igure 10*10? the 8ervices 8u!total item "la!eled +1/$ is a su!total of all the 8ervice items on the invoice' The ,roduct 8u!total item adds up all items !et#een the 8ervices 8u!total and the ,roduct 8u!total items' &' To a&&ly a &ercentage iscount or charge to the su.total, a a 1iscount or 4ther !harge ite' Kla.ele G4H in Figure 10910L to the line i''e iately .elo< the $u.total ite'@ If %ou=ve alread% added other items to the invoice? right*click the line immedi* atel% !elo# the 8u!total item and then choose Insert Pine from the shortcut menu' That inserts the percentage discount or charge item on the line !elo# the 8u!total item' 4' #f you have a or charge, a
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itional ite's that you onBt <ant to inclu e in the those .elo< the 1iscount or 4ther !harge ite'@

iscount

These steps also #ork for <ther 4harge items that %ou set up as percentages? such as shipping? as sho#n at the !ottom of 5igure 10*10'

CREATIN * ing a Message the2*i) !usto'er 2' On t%eto 4Get On/ineJ s.&een+ ?i// in t%e e3*i/ *))&ess *n) 4>.:TIB@ IBL<I4.8 G Nou can include a message 2*ss=(&) <(1to %our customers on %our invoicesUfor instance?
thanking them for their !usiness or asking for feed!ack' In the 4ustomer Message drop*do#n list? choose the message %ou #ant to include' The messages in this drop*do#n list are the ones %ou=ve added to the 4ustomer Message Pist "page 14 $' If the mes* sage %ou #ant to use isn=t listed? then click _:dd Be#` to open the Be# 4ustomer Message dialog !o0'
T#6

Qon=t use the 4ustomer Message Pist for info that changes #ith ever% invoice? such as the purchase order num!er or date range for the invoice' Instead? add uni)ue information to the cover letter or email that %ou send #ith %our invoice'

ing an 4nline 6ay'ent 2ink

The <nline ,a% !o0? #hich sits !elo# the 4reate Invoices #indo#=s line*item ta!le? is %our ke% to )uick and eas% pa%ments from customers' 4hoose one of the online pa%ment entries in this drop*do#n list? and %our customer #ill receive an online pa%ment link to pa% %ou electronicall% from its !ack account or credit card via In* tuit=s <nline ,a%mentBet#ork' Jhen %our customers use the links to pa% %ou? the mone% gets deposited into %our !ank account? and %ou can do#nload the pa%ment transactions into QuickBooks !% choosing 4ustomersMIntuit ,a%mentBet#orkM Qo#nload ,a%ments' "There are currentl% no setup? cancellation? or monthl% fees for this service' Nou currentl% pa% a flat 0 cents for each !ank pa%ment %ou receiveW fees for credit card pa%ments var%' The fees for this service could change? so check #ith Intuit for pricing !efore %ou sign up'$ This section descri!es ho# to turn on and use this feature'
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If %ou don=t #ant to use Intuit=s <nline ,a%mentBet#ork? %ou can turn off all online pa%ment links in one fell s#oop' 4hoose .ditM,references M,a%ments? and then on the 4ompan% ,references ta!? click Turn <ff <nline ,a%ments' Jhen %ou do so? QuickBooks turns off all online pa%ment links on all invoices for all customers? even if links #ere previousl% turned on' $#)>#>) %6 F4R #>T%#T 6*8ME>T>ET;4R: Before customers can pa% %ou through an online pa%ment link? %ou have to create a ,a%mentBet#ork account' "If %our customers tr% to use the online pa%ment links !efore %ou create %our account? the%=ll see a message that %ou haven=t signed up %et'$ Aere=s ho# to sign up: 1' !hoose !usto'ersM#ntuit 6ay'ent>et<orkM*.out 6ay'ent>et<ork@ The +@et paid <nline on QuickBooks invoices/ screen appears in a !ro#ser #indo#' :fter this screen appears? the +Quick intro: <nline invoice pa%ments/ screen pops up in front of it' There %ou can #atch a video or click 4ontinue to get !ack to the +@et paid <nline/ screen'

Nou can also sign up using %our Intuit account? if %ou have one' To do that? click the +8ign up #ith e0isting Intuit account/ link'
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<n the +@et paid <nline/ screen? QuickBooks automaticall% puts the email address associated #ith %our compan% file in the QuickBooks .mail :ddress field' If this field is !lank or contains an incorrect email ad* dress? !e sure to t%pe in the correct one' ,a%mentBet#ork communicates #ith %ou through this email address and? more importantl%? uses it to direct customer pa%ments to %our !ank account' &' To a your .ank account info, click the G* .ank no< so youBre all setH ra io .utton@ Then, fill in the info for the .ank account you <ant e&osits sent to@ Nou need to provide the t%pe of account? !ank name? routing num!er? account num!er? account holder=s name? compan% name? and phone num!er' 4' ;hen you finish filling in the fiel s, click !o'&lete $et %&@ : message !o0 sho#s that %our info is !eing processed' ' ;hen the GTell us a.out your .usinessH screen a&&ears, fill in the fiel s like your co'&any na'e an fe eral ta" #1, an then click *&&ly@ That=s all there is to it] $ETT#>) 4>2#>E 6*8ME>T 2#>: 6REFERE>!E$ QuickBooks gives %ou several #a%s to control #hen online pa%ment links appear: V *ll invoices for all custo'ers@ To include online pa%ment links on ever% invoice %ou create? turn on the Invoice ,a%ments preference' 4hoose .ditM ,referencesM,a%ments? and then click the 4ompan% ,references ta!' Turn on the +Include online pa%ment link on invoices/ check!o0' If %ou don=t have the multi*currenc% preference turned on in %our compan% file? in the +:llo# invoice to !e paid online #ith/ drop*do#n list? choose the pa%ment methods %ou #ant to accept: +!ank account/ or +!ank account or credit card'/ If %ou do have the multi*currenc% preference turned on? all %ou=ll see is the te0t +:llo# invoice to !e paid online #ith !ank account?/ !ecause that=s the onl% method availa!le for multi*currenc% files' To include links on printed invoices? too? turn on the +:lso include on printed invoices/ check!o0' V *ll invoices for a custo'er@ Nou can specif% #hether to include online pa%ment links on all the invoices for a particular customer !% editing the customer=s re* cordW page D2 tells %ou ho#' The :dd <nline ,a%ment Pink To Invoices setting is on the ,a%ment 8ettings ta! of the 4reate 4ustomer or .dit 4ustomer #indo#'

CREATIN >4TE G If %ou choose a setting for a specific customer? it overrides the setting %ou chose for all invoices in
the ,references dialog !o0' 5or e0ample? if %ou tell QuickBooks to include online pa%ment links on all invoices and then edit a customer=s record to not sho# such links? online pa%ment links #on=t sho# up on future invoices for that customer? !ut the%=ll still appear on the rest of the invoices %ou create' V #n ivi ual invoice@ Jhen the invoice is visi!le in the 4reate Invoices #indo#? choose the setting %ou #ant for that invoice in the <nline ,a% !o0 !elo# the line*item ta!le'

4>.:TIB@ IBL<I4.8

!hoosing Ho< to $en the #nvoice

<n the 4reate Invoices #indo#=s Main ta! "if it=s not selected? click it in the #indo#=s upper*left corner$? %ou=ll find t#o check!o0es that simplif% sending invoices to customers: ,rint Pater and .mail Pater' But these check!o0es don=t tell the #hole stor%U%ou actuall% have five options for sending invoices: V 6rint no<@ If %ou create onl% the occasional invoice and send it as soon as it=s complete? turn off !oth check!o0es' Then? on the 4reate Invoices #indo#=s Main ta!? click ,rint and follo# the instructions on page 2CI' V 6rint later@ If %ou #ant to add the invoice to a )ueue to print later? turn on the ,rint Pater check!o0' That #a% %ou can print all the invoices in the )ueue? as descri!ed on page 2CI'

V E'ail no<@ In the 4reate Invoices #indo#=s Main ta!? click the .mail !utton "it looks like an envelope$ and follo# the instructions for emailing invoices on page &01' V E'ail later@ If %ou #ant to add the invoice to a )ueue to email later? turn on the .mail Pater check!o0' Nou can then send all the invoices in the )ueue? as descri!ed on page &02'
T#6

8ee page IIC if %ou #ant to set a preference that automaticall% turns on the .mail Pater check!o0 if the customer=s ,referred Qeliver% Method is email' :nd page IIE e0plains ho# QuickBooks #orks #ith email programs' V 6rint and e'ail later@ Turn on !oth check!o0es if %ou #ant to email invoices to get the !all rolling and then follo# up #ith paper copies' If %ou=re sending an invoice for products %ou=ve sold? %ou also have to ship those products to %our customer' 8ee the !o0 on page 2&I to learn a convenient and mone%*saving #a% to ship products'

%6 T4 $6EE1

8hipping ,roducts
If %ou sell products? making regular runs to the 5ed.0 or ;,8 office gets old )uickl%' But sitting )uietl% #ithin QuickBooks is a free service that could change the #a% %ou ship packages' The program=s 8hipping Manager feature lets %ou sign up for shipping services and start sending out packages right a#a%' Nou can print 5ed.0? ;,8? and ;'8' ,ostal 8ervice shipping la!elsW schedule pickupsW and even track package progress right in QuickBooks' 8hipping Manager fills in shipping la!els #ith customer addresses from %our QuickBooks invoices? sales receipts? or customer records' :ll %ou pa% are the 5ed.0? ;,8? or postal service charges on %our shipment' Aere=s #here %ou can find 8hipping Manager: V If %ou=re creating an invoice for products %ou plan to ship? in the 4reate Invoices #indo#? click the 8end(8hip ta!? and then click the !utton for the shipping method %ou #ant to use' In the drop*do#n menu that appears? choose #hat %ou #ant to do? such as ship a package? schedule a pickup? or track a package that=s alread% on its #a%' V The 8ales >eceipt #indo# also includes a 8end(8hip ta!? #hich #orks in the same #a% as the one in the 4reate Invoices #indo#' V 4hoose 5ileM8hipping? and then choose 8hip 5ed.0 ,ackage? 8hip ;,8 ,ackage? or 8hip ;8,8 ,ackage' The first time %ou choose a shipping action? such as 8hip 5ed.0 ,ackage? a setup #iKard steps %ou through creating an account for that shipping compan%'

ing a Me'o to 8ourself

The 4reate Invoices #indo# includes a Memo !o0? #hich #orks 2ust like Memo !o0es throughout QuickBooks' Nou can use it to remind %ourself a!out something special on the invoice or to summariKe the transaction' 5or e0ample? if the invoice is the first one for a ne# customer? %ou can note that in the Memo !o0' The memo #on=t print on the invoices %ou send to %our customers' Ao#ever? it does appear on %our sales reports and customer statements? so !e careful #hat %ou t%pe here'
>4TE

The <pen Invoices report ">eportsM4ustomers - >eceiva!lesM<pen Invoices$ is hand% #hen %ou #ant to see all the invoices for #hich %ou haven=t %et received pa%ment' It lists all the invoices for each customer and 2o!? #hen the%=re due? and their open !alances' If the invoices are overdue? the :ging column sho#s 2ust ho# late the% are' Income Tracker "page &20$ is another #a% to check up on upcoming or overdue income'

4reating Batch Invoices

If %ou send invoices #ith the same items and the same )uantities to man% of %our customers? QuickBooks offers a great invoicing timesaver' Instead of creating indi* vidual invoices for each customer? %ou can set up a single !atch invoice and send it to as man% customers as %ou #ant' :nd %ou can speed things up even more !% creating a !illing group that includes all the customers that receive the invoice? so %ou don=t have to re*select them each time %ou send a !atch invoice'

CREATIN >4TE 2' use Inthe t%e B*t.% Inv(i.e se/e.t .1st(3e&s G Nou can=t !atch invoice feature if %ou=in)(=+ have multipleeit%e& currencies turned onin)ivi)1*/ "page I C$' That=s IBL<I4.8 in t%e e*&.% #h% #hen that preference is turned on? the 4reate Batch Invoices entr% doesn=t appear on the 4ustomers menu'

Before 8ou !reate #nvoice

8our First Batch

Batch invoices use the pa%ment terms? sales ta0 rates? and send methods %ou specif% for each customer? so !e sure to fill in these fields in customers= records !efore %ou create %our first !atch invoice' These fields are on the ,a%ment 8ettings? 8ales Ta0 8ettings? and :dditional Info ta!s "page D0? page D2? and page D2? respectivel%$ of the 4reate 4ustomer and .dit 4ustomer #indo#s' Nou can use the :dd(.dit Multiple Pist .ntries #indo# "page 11E$ to find and fill in an% missing values'

$etting %& a Batch #nvoice

Aere=s ho# to create a !atch invoice for several customers: 1' !hoose !usto'ersM!reate Batch #nvoices@ The Batch Invoice #indo# opens "5igure 10*11$'
>4TE

If this is %our first time using 4reate Batch Invoices? the +Is %our customer info set up correctl%G/ message !o0 appears? reminding %ou that %ou need to fill in terms? sales ta0? and send method settings for %our !atch invoice customers' 4lick <6 to close it and open the Batch Invoice #indo#' If %ou need to fill in more information for %our customers? close the Batch Invoice #indo# and choose PistsM:dd(.dit Multiple Pist .ntries to open the :dd(.dit Multiple Pist .ntries #indo# to complete %our customers= records'

F i )%RE 10911

Nou can rename or delete the !illing groups %ou create !% clicking Manage @roups' To select a different !illing group? choose it from the Billing @roup drop*do#n list' If %ou modif% the customers in the list? click 8ave @roup to update the !illing group #ith the current set of customer names'

.o" on the <in o<Bs right si e, or choose an e"isting grou& fro' the Billing )rou& ro&9 o<n list@ If %ou select individual customers? %ou can select ad2acent names !% clicking the first customer=s name and then 8hift*clicking the last customer=s name' Nou can also 4trl*click each customer name %ou #ant to select' If %ou choose a !illing group? the name of the group appears a!ove the 4ustom* ers In This @roup !o0? and the individual names appear in the !o0? as sho#n in 5igure 10*11' "The !o0 on page 2&C e0plains ho# to create !illing groups'$
>4TE

If %ou add individual customers and a !illing group to the 4ustomers In This @roup list? #hen %ou click a#a% from the list? a Batch Invoice message !o0 asks if %ou #ant to save the changes to the !illing group' 4lick Nes to add the individual customers to this !illing group and use the full list for the !atch invoice' 4lick Bo to use the list of customers for this !atch invoice #hile leaving the saved !illing group as it is' <r click 4ancel to return to the Batch Invoice #indo# to make additional changes' &' *fter you a the a&&ro&riate custo'ers to the !usto'ers #n This )rou& list, click >e"t@ <n the +8tep 2 of &/ screen that appears? QuickBooks automaticall% puts to* da%=s date in the Qate !o0 and displa%s a ta!le for the ne0t step in the process: adding items to the invoice' 4' To use a ifferent ate, choose it in the 1ate .o"@

Nou can also choose a different invoice template from the Template drop* do#n list' ' #n the line9ite' ta.le KFigure 10912L, fill in the ite's you <ant to a invoice Iust as you o for a regular invoice K&age 220L@ Nou can add an% item from %our Item Pist to a !atch invoice' I' *fter you fill in the ite's for the invoice, click >e"t@ The +8tep & of &/ screen lists the customers #ho #ill receive the invoice? includ* ing their terms? send methods? ta0 info? and other information' If %ou notice an% errors or omissions? click Back to correct them' D' ;hen everything looks goo , click !reate #nvoices@ QuickBooks creates the invoices for the selected customers' The Batch Invoice 8ummar% dialog !o0 appears and sho#s ho# man% invoices are set up to print and ho# man% to email? !ased on the customers= preferred deliver% methods' "The dialog !o0 mentions the customer=s ,referred 8end Method? !ut the field in the customer record is actuall% la!eled +,referred Qeliver% Method'/$ If the ,referred Qeliver% Method for an% of the customers is set to Bone? the dialog !o0=s +unmarked/ entr% sho#s ho# man% invoices aren=t marked to !e mailed or to the

DE5O IT + DOWN
5orms "page 2CI$' IBL<I4.8

F i )%RE 10912

5ill in the items for the !atch invoice as %ou do the line items in the 4reate Invoices #indo#' "The fields %ou see in the ta!le depend on the invoice template %ou=re using'$

T#6

Nou can vie# or change each customer=s deliver% method selection in the 4ustomer 4enter' 8impl% right*click the customer=s name and choose .dit' Then click the ,a%ment 8ettings ta! to see %our selections' E' !lick 6rint to &rint the invoices 'arke invoices 'arke to .e e'aile @ to &rintM click E'ail to sen the

If %ou #ant to print or email the invoices later? click 4lose' Then %ou can print or email them !% choosing 5ileM,rint 5ormsMInvoices or 5ileM8end 5orms'
%6 T4 $6EE1

4reating a Billing @roup

Billing groups make it eas% to select all the customers #ho receive the same !atch invoice' <nce %ou set up a !illing group? %ou can select it in the Batch Invoice #indo#? and QuickBooks automaticall% adds all the customers in it to the 4ustomers In This @roup !o0 in one fell s#oop' Aere=s ho# to create a !illing group: 1' In the Batch Invoice #indo# "4ustomersM4reate Batch Invoices$? !efore %ou select customer names? in the Billing @roup drop*do#n list? choose _:dd Be#`' 2' In the @roup Bame dialog !o0? t%pe a name of the group? like JeightPoss for all the customers on %our monthl% diet plan? for e0ample' Then click 8ave' &' In the Batch Invoice #indo#=s 8earch >esults list? 4trl* click all the customers %ou #ant to add to the group? and then click :dd to cop% the names to the 4ustomers In This @roup !o0' 4' 4lick the 8ave @roup !utton !elo# the 4ustomers In This @roup !o0' QuickBooks saves %our ne# !illing group so %ou can use it again simpl% !% selecting it in the Batch Invoice #indo#'

>.T:IB.>8

Qeposits? Qo#n ,a%ments? and >etainers

Qeposits? do#n pa%ments? and retainers are all prepa%ments: mone% that customers give %ou that %ou haven=t actuall% earned %et' 5or e0ample? a customer might give %ou a do#n pa%ment to reserve a spot in %our !us% schedule' ;ntil %ou perform services or deliver products to earn that mone%? the do#n pa%ment is more like a loan from the customer than income' >eceiving mone% for something %ou didn=t do feels good? !ut don=t make the mis* take of considering that mone% %ours' ,repa%ments !elong to %our customers until %ou earn them? and the% re)uire a !it more care than pa%ments %ou receive for completed #ork and delivered products' This section e0plains ho# to manage all the intricacies of customer prepa%ments'

$etting %& QuickBooks for 6re&ay'ents

If %ou accept prepa%ments of an% kind? %ou=ll need an account in %our chart of ac* counts to keep that mone% separate from %our income' Nou=ll also need an item that %ou can add to %our invoices to deduct prepa%ments from #hat %our customers o#e: V 6re&ay'ent account@ If %our customer gives %ou mone% and %ou never do an%thing to earn it? the customer is almost certain to ask for it !ack' Because unearned mone% from a customer is like a loan? create an <ther 4urrent Pia!ilit% account in %our chart of accounts "see page 2$ to hold prepa%ments' 4all it something like 4ustomer ,repa%ments' V 6re&ay'ent ite'@ 4reate a prepa%ment item in %our Item Pist? as sho#n in 5igure 10*1&'

F i )%RE 1091(

Jhether %ou accept de* posits or retainers for ser* vices or product deposits? create a 8ervice item for these prepa%ments' Jhen %ou create this item? as* sign it to the prepa%ment account "a current lia!ilit% account$ %ou created'

Recor ing 6re&ay'ents

Jhen a customer hands %ou a check for a deposit or do#n pa%ment? the first thing %ou should do is #ait until she=s out of earshot to %ell? +Nippee]/ The second thing is to record the prepa%ment in QuickBooks' Nou haven=t done an% #ork %et? so there=s no invoice to appl% the pa%ment to' 5ortunatel%? a sales receipt not onl% records a prepa%ment in QuickBooks? !ut #hen %ou print it? it also acts as a receipt for %our customer' Aere=s ho# to create one:

240

QUICKBOOKs 2014: tHe MIssInG

DE5O IT + 1' M*0e s1&e t%e */es Re.ei2ts 2&e?e&en.e is

If %ou don=t see a 4reate 8ales >eceipts icon in the QuickBooks Aome page=s 4ustomers panel or an .nter 8ales >eceipts entr% on the 4ustomers menu? choose .ditM,referencesMQesktop Lie#? and then click the 4ompan% ,refer* ences ta!' Turn on the 8ales >eceipts check!o0? and then click <6' 2' 4 n t h e H o' e &age, click t h e !reate $ a les Recei&t s icon Kor choose !usto'ersMEnter $ales Recei&tsL@ QuickBooks opens the .nter 8ales >eceipts #indo# to a !lank receipt' &' #n the !usto'er:-o. .o", choose the custo'er or Io. fro' <hich you re9 ceive a e&osit or o<n &ay'ent@ QuickBooks fills in some of the fields? such as the customer=s address in the 8old To !o0? #ith information from the customer=s record' 4' Fill in the other hea er .o"es as you <oul invoice K&age 21+L@ for a regular sales recei&t or

DOWN >.T:IB.>8

If %ou use classes? in the 4lass !o0? choose a class to track the prepa%ment' If %ou have a customiKed template 2ust for prepa%ments "page D11$? in the Template drop*do#n list? select that template' In the Qate !o0? choose the date that %ou received the prepa%ment' In the ,a%ment Method !o0? pick the method the customer used to pa% %ou' If the customer paid !% check? in the 4heck Bo' !o0? t%pe the check num!er for reference' ' #n the ta.le, click the first #te' cell an use its ro&9 o<n list to choose the &re&ay'ent ite' you <ant to use Kfor e"a'&le, a $ervice ite' calle so'ething like G1e&osits an Retainers,H as escri.e on &age 240L@ This step is the ke% to recording a prepa%ment to the correct account' Because %our prepa%ment items are tied to an <ther 4urrent Pia!ilit% account? Quick* Books doesn=t post the pa%ment as income? !ut rather as mone% o#ed to %our customer' I' #n the *'ount cell, ty&e the a'ount of the e&osit or o<n &ay'ent@

Nou don=t need to !other #ith entering values in the Qt% and >ate cellsUthe sales receipt simpl% records the total that the customer gave %ou' Nou=ll add the details for services and products later #hen %ou create invoices' D' !o'&lete the sales recei&t as you <oul any other &ay'ent for'@

5or e0ample? add a message to the customer? if %ou like' :t the top of the .n* ter 8ales >eceipt #indo#? click .mail or ,rint to provide the customer #ith a receipt' If %ou turned off the preference to use the ;ndeposited 5unds account "page II1$? %ou=ll see the Qeposit To !o0 to the right of the 4lass !o0' In the Qeposit To !o0? choose ;ndeposited 5unds if %ou plan to hold the pa%ment and deposit it #ith others' If %ou=re going to race to the !ank as soon as %our computer shuts do#n? choose %our !ank account instead' "If %ou turn on the

CHA5teR 10:

241

>.T:IB.>8

deposits pa%ments to the ;ndeposited 5unds account? so the Qeposit To !o0 doesn=t appear in the 8ales >eceipt #indo#'$ E' !lick $ave A !lose@ QuickBooks posts the pa%ment to %our prepa%ment account and closes the .nter 8ales >eceipts #indo#'

*&&lying a 1e&osit, 1o<n 6ay'ent, or Retainer

Jhen %ou finall% start to deliver stuff to customers #ho=ve paid up front? %ou invoice them as usual' But the invoice %ou create needs one additional line item that deducts the customer=s prepa%ment from the invoice !alance' 4reate the invoice as %ou normall% #ould #ith items for the services? products? charges? and discounts "page 22I$' :fter %ou=ve added all those items? add the item for the prepa%ment and fill in the :mount cell #ith a negative num!er to deduct the prepa%ment from the invoice amount? as sho#n in 5igure 10*14 "top$'

F i )%RE 10914

Top: Jhen %ou create an invoice for the customer? the prepa%ment offsets the customer=s !alance' To deduct the prepa%* ment from the invoice !alance? in the :mount cell? enter the prepa%ment as a negative num!er? as sho#n here' Bottom: Initiall%? #hen %ou create a sales receipt for a deposit or do#n pa%ment? QuickBooks adds the mone% to %our prepa%ment <ther 4urrent Pia!ilit% account' Jhen %ou appl% the deposit to an invoice? QuickBooks transfers the mone% from that account to reduce the customer=s :ccounts >eceiva!le !alance'

DE5O IT +
of the deposit as %ou needW %ou can appl% the rest of it to the ne0t invoice'

I? t%e .%*&,es (n t%e inv(i.e *&e /ess t%*n t%e *3(1nt (? t%e

DOWN >.T:IB.>8

Refun ing 6re&ay'ents

Qeposits and do#n pa%ments don=t guarantee that %our customers #ill follo# through #ith their pro2ects or orders' 5or e0ample? a customer might make a deposit on decor for his !achelor pad' But #hen he meets his future #ife at the monster truck rall%? his plan for the !achelor pad is crushed as flat as the cars under the trucks= #heels' <f course? %our customer #ants his mone% !ack? #hich means %ou share some of his disappointment' Nour first step is to determine ho# much mone% the customer gets !ack' 5or e0* ample? if a customer cancels an order !efore %ou=ve purchased the products? %ou might refund the entire deposit' Ao#ever? if the leopard*print #allpaper has alread% arrived? %ou might keep part of the deposit as a restocking fee' :fter %ou decide ho# much of the deposit %ou=re going to keep? %ou have to do t#o things: move the portion of the deposit that %ou=re keeping from the prepa%ment account to an income account? and then refund the rest of the deposit' Aere=s ho# to do !oth: 1' !reate an invoice for the custo'er or Io. .y choosing !usto'ersM!reate #nvoices, an then, in the !usto'er:-o. .o", choosing the custo'er@ Nou create an invoice to turn the deposit %ou=re keeping into income' 2' #n the first #te' cell, choose an ite' relate to the cancele Io. or or er@

5or e0ample? if %ou=re keeping a deposit for products %ou ordered? choose the item for those products' If the deposit #as for services %ou planned to perform? choose the appropriate 8ervice item instead' &' #n the ite'Bs *'ount cell, ty&e the a'ount of the kee&ing@ e&osit that youBre

Because items are connected to income accounts "see 4hapter $? this first line in the invoice is #here %ou assign the amount of the deposit that %ou=re keeping to the correct income account for the products or services %ou sold' 4' #n the ta.leBs secon line, a the &re&ay'ent ite' an fill in the a'ount of the e&osit youBre kee&ing as a negative a'ount, as sho<n in Figure 10915@ This item removes the amount of the deposit %ou=re keeping from %our lia!ilit% account so %ou no longer o#e the customer that mone%'

>.T:IB.>8 QuickBooks removes the deposit %ou=re keeping from the prepa%ment lia!ilit% account and posts that mone% to the income account associated #ith the item %ou selected in step 2' If %ou=re keeping the #hole deposit? %ou=re done' But if %ou aren=t keeping the entire amount? %ou have to refund the rest to the cus* tomer? so continue on to the ne0t step'

F i )%RE 10915

In the first ro#=s :mount cell? enter the amount of the deposit %ou=re keeping as a positive num!er' Then? in the :mount cell for the prepa%ment "the second ro#$? t%pe a nega* tive num!er? #hich makes the invoice=s !alance Kero' The prepa%ment item also deducts the deposit from the prepa%ment lia!ilit% account? so %ou no longer +o#e/ the customer that mone%'

I' To refun the rest of the K&age 230L@

e&osit, create a cre it 'e'o for the re'ain er

In the 4reate 4redit Memos(>efunds #indo#=s ta!le? add the prepa%ment item %ou used in the invoice' In the :mount cell? t%pe the amount that %ou=re refunding' D' !lick $ave A !lose@ QuickBooks removes the remaining deposit amount from %our prepa%ment lia!ilit% account' Because the credit memo has a credit !alance? QuickBooks opens the :vaila!le 4redit dialog !o0' E' #n the *vaila.le !re it ialog .o", choose the G)ive a refun H o&tion an then click 4:@ QuickBooks opens the Issue a >efund dialog !o0 and fills in the customer or 2o!? the account from #hich the refund is issued? and the refund amount' If %ou #ant to refund the deposit from a different account? choose a different refund pa%ment method or account' C' !lick 4: to create the refun @ :ll that=s left for %ou to do is mail the refund check'

Invoicing for Billa!le Time and 4osts

Jhen %ou #ork on a time*and*materials contract? %ou charge the customer for la!or costs plus 2o! e0penses' 4ost*plus contracts are similar e0cept that %ou charge a fee on top of the 2o! costs' 4ontracts like these are !oth lo# risk and lo# re#ardUin effect? %ou=re earning an hourl% #age for the time %ou #ork' 5or these t%pes of contracts? it=s critical that %ou capture all the e0penses associated #ith the 2o! or %ou=ll lose some of the profit that the contract offers' QuickBooks helps %ou get those !illa!le items into %our invoices' Nou have to tell the program a!out ever% hour #orked and ever% e0pense %ou incur for a customer or 2o!' But once %ou do that? it=s eas% to !uild an invoice that captures these !illa!le items' Nou can add !illa!le time and costs to an invoice #hen it=s open in the 4reate Invoices #indo#' :nd? #hen %ou open the 4reate Invoices #indo# in QuickBooks ,ro or ,remier and choose a customer or 2o!? the program reminds %ou a!out out* standing !illa!le time and costs' QuickBooks ,remier also has a separate feature specificall% for creating invoices for !illa!le time and costs' The follo#ing sections tell %ou ho# to perform all these tasks'

IBL<I4IB@ 5<> BIPP:BP. TIM. :BQ 4<8T8

$etting %& #nvoicing for Ti'e an !osts

In some industries? like consulting and la#? invoicing for time and e0penses is the norm' But !efore %ou can pop %our !illa!le time and e0penses into QuickBooks invoices? %ou first need to record them as !illa!le items and assign them to the correct customer or 2o!' Aere are the !illa!le items %ou can add to invoices and the chapters that tell %ou ho# to track them: V Billa.le ti'e@ 4hapter E "page 1 E$ descri!es ho# to track !illa!le time and assign hours to a customer or 2o!' V Mileage@ 4hapter E "page 1IE$ descri!es ho# to track mileage and assign !ill* a!le mileage to a customer or 2o!' V 6urchases an e"&enses relate to a custo'er or Io.@ >eim!ursa!le e0penses include products %ou purchase specificall% for a 2o!? services performed !% a su!contractor? and other e0penses such as shipping and postage' 4hapter C descri!es ho# to make items and e0penses reim!ursa!le to a customer or 2o! "page 1E&$ as %ou enter !ills? checks? or credit card charges in QuickBooks'

ing Billa.le Ti'e an !osts to #nvoices

If %ou use QuickBooks ,ro or ,remier? %ou can add !illa!le time and costs directl% in the 4reate Invoices #indo#' Aere=s ho#: 1' 6ress !trlO# or choose !usto'ersM!reate #nvoices to o&en the !reate #nvoices <in o<@

IBL<I4IB@ 5<> BIPP:BP. TIM. :BQ 4<8T8

2' #n the !usto'er:-o. to invoice@

ro&9 o<n list, choose the custo'er or Io. you <ant

If the customer or 2o! has outstanding !illa!le time or e0penses? the Billa!le Time(4osts dialog !o0 opens and automaticall% selects the +8elect the out* standing !illa!le time and costs to add to this invoiceG/ option? as sho#n in 5igure 10*1I "foreground$'

F i )%RE 10910

To add !illa!le time and costs that haven=t !een !illed to an invoice? keep the option that !egins #ith +8elect/ selected in this dialog !o0' If %ou don=t #ant to !ill that time and cost %et? select the option that !egins #ith +.0clude'/ Nou can add time and e0penses at an% time !% clicking the :dd Time( 4osts !utton at the top of the 4reate Invoices #indo#'

&' #n the Billa.le Ti'eJ!osts ialog .o", click 4:@ The +4hoose Billa!le Time and 4osts/ dialog !o0 opens'
>4TE

Nou can open the +4hoose Billa!le Time and 4osts/ dialog !o0 an%time the 4reate Invoices #indo# is open !% clicking the :dd Time(4osts !utton on the #indo#=s Main ta!' 4' To select the ti'e an costs you <ant to a to the invoice, follo< the in9 structions that .egin <ith ste& 1 on &age 250@

%sing #nvoice for Ti'e A E"&enses

If %ou use QuickBooks ,remier or .nterprise? the program has a special feature for adding !illa!le items to invoices' If %ou turn on the +Invoice for Time - .0penses/ feature? it sho#s %ou ever% customer #ith !illa!le time and e0penses #aiting to !e invoiced and ho# much there is of each t%pe? so it=s eas% to see all %our outstanding !illa!le hours and reim!ursa!le e0penses'

T( set t%e 2&e?e&en.e ?(& t%is ?e*t1&e+ .%((se E)it>5&e?e&en.es>Ti3e A Ex2enses' On t%e C(32*n<

IN@OICING !OR

and e0penses/ check!o0' "Peave this check!o0 turned off if invoicing for time and e0penses is the e0ception rather than the rule' If %ou leave it off? %ou can still add time and other costs to an invoice in the 4reate Invoices #indo#? as descri!ed in the previous section'$ #>/4#!#>) 4>E !%$T4MER 4R -4B F4R T#ME *>1 EF6E>$E$ Aere=s ho# to use the +Invoice for Time - .0penses/ feature to create an invoice for !illa!le time and e0penses for one customer or 2o!: 1' !hoose !usto'ersMG#nvoice for Ti'e A E"&ensesH or, on the Ho'e &age, click the #nvoices icon, an then choose G#nvoice for Ti'e A E"&ensesH on the ro&9 o<n 'enu@ QuickBooks opens the +Invoice for Time - .0penses/ #indo#? #hich lists the customers and 2o!s that have !illa!le time and e0penses associated #ith them' The #indo#=s ta!le sho#s the amount of !illa!le time? e0penses? and mileage for each customer and 2o!' The Items column sho#s the reim!ursa!le amount for products that %ou purchased specificall% for the customer or 2o!' 2' #n the 1ate Range Fro' an To .o"es, ty&e the starting an en ing for the ti'e an e"&enses you <ant to invoice@ ates

5or e0ample? if %ou #ant to invoice for !illa!le time and e0penses for the previous )uarter? t%pe the first and last da%s of the period? like 1(1(2014 and &(&1(2014' To invoice for all outstanding time and e0penses up to a certain date? leave the Qate >ange 5rom !o0 !lank' &' To select a custo'er or Io., click any<here in its ro<@ QuickBooks highlights the customer or 2o! %ou clicked' 4' To choose s&ecific .illa.le ti'e an costs to a to the invoice, turn on the G2et 'e select s&ecific .illa.le costs for this !usto'er:-o.H check.o" at the .otto' of the <in o<@ This check!o0 is active onl% #hen one customer or 2o! is selected' If %ou select more than one customer or 2o! "see page 24E to learn ho# to create a !atch of time and e0penses invoices$? this check!o0 is gra%ed out' If %ou turn this check!o0 off? the program adds all !illa!le time and costs to the invoice' ' !lick !reate #nvoice@ If %ou turned on the +Pet me select specific !illa!le costs for this 4ustomer:Oo!/ check!o0? QuickBooks opens the +4hoose Billa!le Time and 4osts/ dialog !o0 sho#n in 5igure 10*1D? #hich includes ta!s for time? e0penses? mileage? and items "products$' "This dialog !o0 is the same one %ou see if %ou click :dd Time(4osts in the 4reate Invoices #indo#' ,roceed to page 2 0 to learn ho# to add specific !illa!le time and costs to an invoice'$

IN@OICING

BIPP:BP. TIM. :BQ 4<8T8

If %ou left the +Pet me select specific !illa!le costs for this 4ustomer:Oo!/ check* !o0 turned off? the 4reate Invoices #indo# opens #ith %our invoice alread% filled out' :ll %ou have to do is save the invoice !% clicking 8ave 4lose'

F i )%RE 10913

<n the +4hoose Bill* a!le Time and 4osts/ dialog !o0=s Time ta! "!ackground$? click the <ptions !utton to tell QuickBooks ho# to handle different activities' In the +<ptions for Transferring Billa!le Time/ dialog !o0 "foreground$? the program automaticall% selects the option that displa%s the total hours for each 8ervice item' Ao#ever? %ou can choose the other option to tell QuickBooks to add a separate line for each activit%? to sho# the hours #orked each da%? for instance' If each activit% is on its o#n line? %ou can transfer activit% descrip* tions? notes? or !oth to the invoice'

!RE*T#>) * B*T!H 4F T#ME *>1 EF6E>$E$ #>/4#!E$ If %our compan% is set to use a single currenc% "page I C$ and %ou have QuickBooks ,remier or .nterprise? %ou can create time and e0penses invoices for more than one customer or 2o!' Aere are the steps: 1' !hoose !usto'ersMG#nvoice for Ti'e A E"&ensesH or, on the Ho'e &age, click the #nvoices icon, an then choose G#nvoice for Ti'e A E"&ensesH on the ro&9 o<n 'enu@ The +Invoice for Time - .0penses/ #indo# sho#s all the customers #ith out* standing !illa!le time and e0penses and includes a checkmark column on the left side of the ta!le' 2' #n the 1ate Range Fro' an To .o"es, select the ate range you <ant@ &' To select several custo'ers or Io.s, click the check'ark cells for the ones you <ant@ Jhen a customer or 2o! is selected? a checkmark appears in the checkmark column? as sho#n in 5igure 10*1E'

IN@OICING !OR

F i )%RE 10917

Nou can select more than one customer? as long as %ou use QuickBooks ,remier or .nterprise and don=t use multiple currencies' In that case? the +Invoice for Time - .0* penses/ #indo# includes a checkmark column' Nou can click individual checkmark cells or drag over the cells to toggle them on or off'

4' !lick >e"t $te&@ The +Batch Invoice for Time - .0penses/ dialog !o0 opens #ith the customers and 2o!s %ou selected' ' To s&ecify the o&tions for the invoices, click E it 4&tions .elo< the ta.le@ !hoose the settings you <ant, an then click 4:@ Pike the +<ptions for Transferring Billa!le Time/ dialog !o0 sho#n in 5igure 10* 1D? the +<ptions for Transferring Billa!les/ dialog !o0 has options for sho#ing time for each activit% on separate invoice lines or sho#ing the total hours for each 8ervice item' If each activit% is on its o#n line? %ou can transfer descrip* tions? notes? or !oth to the invoice' Nou can also specif% a markup percentage and account for e0penses' I' To look at the etails for a custo'er or Io., click Revie< Billa.les@ In the +>evie# Billa!le Time and 4osts/ dialog !o0? click the do#n arro# to the right of the +Time and 4osts 5or/ !o0 and choose a customer or 2o!' The dialog !o0=s ta!le sho#s the !illa!le info for that customer or 2o!' 4lick <6 #hen %ou=re done to close the dialog !o0' D' #n the GBatch #nvoice for Ti'e A E"&ensesH ialog .o", click !reate #nvoices@ QuickBooks creates the invoices for the selected customers' The Time - .0* penses 8ummar% dialog !o0 appears and sho#s ho# man% invoices are set up to print and ho# man% to email? !ased on %our customers= preferred deliver% methods "page D1$' 4lick ,rint to print the invoices marked to printW click .mail to send the invoices marked to !e emailed' To print or email the invoices later? click 4lose' Then %ou can print or email them !% choosing 5ileM,rint 5ormsMInvoices or 5ileM8end 5orms'

IN@OICING

BIPP:BP. TIM. :BQ 4<8T8

$electing Billa.le Ti'e an !osts

>egardless of ho# %ou open the +4hoose Billa!le Time and 4osts/ dialog !o0 "5igure 10*1D$? the steps for selecting the !illa!le time and costs to add to an invoice are the same' Aere=s #hat %ou do: 1' #n the G!hoose Billa.le Ti'e an !ostsH ialog .o", to select all the entries on the Ti'e ta., click the $elect *ll .utton@ QuickBooks adds a checkmark in the first column for ever% activit%' To add or remove a ro#? click its checkmark cell to toggle it on or off' .ach ta! in the dialog !o0 sho#s the total value of the entries %ou=ve selected on that ta!' The +Total !illa!le time and costs/ value !elo# the ta!le is the total of all the selected items on all four ta!s' 2' #f you <ant the invoice to inclu e only one line for all the ti'e an e"&enses youBve selecte , turn on the G6rint selecte ti'e an costs as one invoice ite'H check.o" .elo< the ta.le@ :fter %ou create the invoice in step I of this list? in the 4reate Invoices #indo#? %ou=ll see separate entries for !illa!le items so %ou can verif% that the invoice is correct' Ao#ever? #ith this check!o0 turned on? the printed invoice #ill include onl% one line? la!eled Total >eim!ursa!le .0penses'
>4TE

If %ou=ve created the invoice #ith one line for time and costs? it takes several steps to recreate it sho#ing individual costs' To change an invoice !ack to a line*!%*line listing? in the 4reate Invoices #indo#? delete the Total >eim!ursa!le .0penses line item' Then click :dd Time(4osts on the #indo#=s Main ta! to open the +4hoose Billa!le Time and 4osts/ dialog !o0 and reselect all the entries %ou #ant' 5inall%? turn off the +,rint selected time and costs as one invoice item/ check!o0? and then click <6' &' !lick the E"&enses ta., an then click the check'ark cell for each e"&ense Klike 'eals, airfare, an other costsL you <ant to a to the invoice@ If %ou mark up e0penses? such as phone calls and postage? the .0penses ta! lets %ou track %our markups' In the +Markup :mount or %/ !o0? t%pe the markup=s dollar value or percentage' Then choose the income account for the markup' "The !o0 on page 2 2 tells %ou ho# to appl% different markups to different e0penses'$ To have QuickBooks calculate the sales ta0? turn on the +8elected e0penses are ta0a!le/ check!o0' "If the customer is ta0 e0empt? QuickBooks doesn=t add sales ta0 even if %ou turn on this check!o0'$
>4TE

<n the .0penses ta!? the Memo column displa%s #hat %ou t%ped in the Memo field of the original vendor !ill? check? or credit card charge' QuickBooks uses the entries in this column as the description on the invoice' "Nou can=t edit the Memo te0t in this dialog !o0' 8o? if %ou didn=t enter a Memo in the original e0pense transaction? %ou=ll have to t%pe the description for each e0pense once it=s added to the invoice'$

4' C/i.0 t%e Mi/e*,e t*; *n) se/e.t t%e 3i/e*,e <(1 =*nt t( *)) t(
4lick <ptions to tell QuickBooks #hether to sho# one line for mileage or a separate line for each trip? like %ou did on the Time ta! "5igure 10*1D$' ' 4n the #te's ta., select the &ro ucts you .ought s&ecifically for this cus9 to'er or Io. that you <ant to a to this invoice@ 4lick an item=s checkmark cell to add it to the invoice' I' ;hen youBve selecte ta., click 4:@ all the .illa.le ite's you <ant to a fro' every

IN@OICING !OR

QuickBooks closes the +4hoose Billa!le Time and 4osts/ dialog !o0 and adds all the items %ou selected to the invoice? as sho#n in 5igure 10*1C' If it looks good? click 8ave - 4lose' If not? edit the invoice to include #hat %ou #ant or click 4lear to start from scratch'

F i )%RE 1091+

Nou can edit the item descriptions in the 4reate Invoices #indo#' If %ou didn=t t%pe memos in the original e0pense transac* tions? %ou have to t%pe the descriptions for !illa!le e0penses directl% into the Qescription fields here' Because the invoice is open in the 4reate Invoices #indo#? %ou can add additional line items to it !efore %ou save it'

CHA5teR 10:

261

IN@OICING !OR
;4R:*R4%>1 ;4R:$H46

:dding Qifferent Markups to Billa!le .0penses

The .0penses ta! of the +4hoose Billa!le Time and 4osts/ dialog !o0 has onl% one +Markup :mount or %/ !o0? #hich might seem like a pro!lem if %ou add different markups to some of %our !illa!le e0penses' But there=s nothing stopping %ou from adding these e0penses to %our invoice in more than one !atch #ith a different markup amount or percentage for each !atch' Aere=s ho#: 1' In the +4hoose Billa!le Time and 4osts/ dialog !o0? click the .0penses ta!' 2' In the +Markup :mount or %/ !o0? t%pe the markup for the first !atch of e0penses' &' Turn on the checkmark cell for each e0pense that %ou #ant to appl% that markup to' 4' 4lick <6 to add the selected e0penses to the invoice' ' <n the 4reate Invoices #indo#=s Main ta!? click :dd Time(4osts' I' In the +4hoose Billa!le Time and 4osts/ dialog !o0? click the .0penses ta!' D' 4hange the value in the +Markup :mount or %/ !o0 to the ne0t markup and then turn on the checkmark cell for the e0penses at this markup' 4lick <6 to close the dialog !o0' E' >epeat steps XD for each additional markup' This techni)ue #orks 2ust as #ell #hen some of the e0penses are ta0a!le and others aren=t' 8impl% choose the ta0a!le items? turn on the +8elected e0penses are ta0a!le/ check!o0? and then add the ta0a!le e0penses to the invoice' Be0t? reopen the +4hoose Billa!le Time and 4osts/ dialog !o0? choose the nonta0a!le items? turn off the +8elected e0penses are ta0a!le/ check!o0? and then add the nonta0a!le e0penses to the invoice'

!hecking for %n.ille !osts

Most 4ustomers - >eceiva!les reports focus on charges %ou=ve alread% invoiced' If %ou invoice customers for reim!ursa!le e0penses? forgetting to invoice for these reim!ursa!le costs takes a !ite out of %our profits' 8o !e sure to regularl% run the ;n!illed 4osts !% Oo! report ">eportsM4ustomers - >eceiva!lesM;n!illed 4osts !% Oo!$ to look for e0penses that %ou=ve forgotten to invoice' This report sho#s costs that %ou designated as !illa!le to a customer or 2o! !ut haven=t %et added to an invoice'

Invoicing for Backordered ,roducts

,lacing a product order to fulfill %our customers= orders is kno#n as a !ackorder' If !ackorders are a regular part of %our !usiness da%? %ou should consider finding suppliers #ho deliver more )uickl% and ma%!e upgrading to QuickBooks ,remier or .nterprise? #hich have a !uilt*in sales order form for tracking !ackordered items' If %ou have QuickBooks ,ro? %ou can handle !ackorders using pending invoices'

262

QUICKBOOKs 2014: tHe MIssInG

W%en <(1 te// .1st(3e&s t%*t * 2&()1.t is (1t (? st(.0+ t%e< 3i,%t

the !ackorders in different #a%s' Aere are the most common re)uests for !ackorders: V Re'ove the .ackor ere ite's fro' the or er@ 4ustomers in a hurr% ma% ask %ou to fill the order #ith onl% the products %ou have in stock' If the% can=t find the !ackordered products an%#here else? the% can call in a ne# order' V $hi& all ite's at once@ If convenience is more important than speed? %ou can hold the customer=s order until the !ackordered products arrive and then ship the #hole order at once' V $hi& .ackor ere ite's <hen they arrive@ Man% customers re)uest that %ou process their orders for the products %ou do have in stock and then send the !ackordered products #hen %ou receive them' If %our customer #ants %ou to remove !ackordered items from an order? %ou can ship the rest of the order and invoice the customer immediatel%' But #hen customers ask %ou to hold all or part of their orders until !ackordered products arrive? the% usuall% e0pect %ou to invoice them for !ackordered products onl% #hen %ou ship them' If that=s the case? %ou don=t #ant the income appearing in %our account !alances until the order ships' This section descri!es t#o #a%s to handle this situation'
T#6

IN@OICING !OR ,><Q;4T8

If %ou need help remem!ering ho# customers #ant %ou to handle their !ackorders? store !ackorder preferences in a custom field in customer records "page D&$' :n alternative approach is to add a note in the 4ustomer 4enter "select the customer and then click the Botes ta!$' Jhen %ou choose a customer in the 4reate Invoices #indo#? the Botes section on the right side displa%s notes %ou=ve added to the customer=s record "see 5igure 10*20$'

%sing 6en ing #nvoices for Backor ers

If %ou don=t have QuickBooks ,remier or .nterprise? a pending invoice is the #a% to track !ackorders' In QuickBooks? setting an invoice=s status to ,ending places it in a holding pattern #ith no income or e0penses posting to %our accounts' 8uch invoices are eas% to spot in the 4reate Invoices #indo#Uthe% sport a +,ending/ stamp' To set an invoice to pending status? follo# these steps: 1' 6ress !trlO# to o&en the !reate #nvoices <in o<@ 5ill in the invoice fields as usual "page 21D$' 2' 4n the !reate #nvoices <in o<Bs Main ta., click Mark *s 6en ing Kor right9 click the !reate #nvoices <in o< an then choose Mark #nvoice *s 6en ing fro' the shortcut 'enuL@ QuickBooks adds a +,ending(non*posting/ stamp to the invoice? as sho#n in the !ackground of 5igure 10*20' &' !lick $ave A !lose@ The invoice is read% for action? !ut none of its values post to an% accounts'

IN@OICING !OR

F i )%RE 10920

In addition to !ackorders? pending invoices are also great for entering transac* tions ahead of time and holding them until %ou receive approval for a sale or reach the milestone that the invoice represents' Nou can set sales receipts and credit memos to pending status as #ell' To see all %our pending sales? choose >eportsM8alesM ,ending 8ales to run the report sho#n in the foreground here'

4' ;hen the .ackor ere &ro ucts arrive, o&en the invoice in the !reate #nvoices <in o< Kchoose Re&ortsM$alesM6en ing $ales an then ou.le9 click the invoice to o&en itL@ #n the <in o<Bs Main ta., choose Mark *s Final KFigure 10920L, an then click $ave A !lose@ QuickBooks posts the invoice=s values to the appropriate income and e0pense accounts'

%sing $ales 4r ers for Backor ers

QuickBooks ,remier and .nterprise include a sales order form that=s perfect for !ackorders' The 4reate 8ales <rders #indo# looks like the 4reate Invoices #indo#? e0cept that the item ta!le includes an <rdered column? #hich holds the num!er of items the customer ordered !ut that %ou haven=t %et invoiced' In effect? it=s a record of ho# much stock %ou need to have on hand to fill the order'

T#6

To see all %our sales orders at once? choose >eportsM8ales and then select either <pen 8ales <rders !% 4ustomer or <pen 8ales <rders !% Item' If %ou tr% to add more items to an invoice than %ou have in stock? %ou=ll see an error message #arning of the shortfall' QuickBooks ,ro simpl% #arns %ou that %ou don=t have enough' But in QuickBooks ,remier and .nterprise? the message !o0 tells %ou ho# man% %ou have on hand? ho# man% are on other sales orders? and the remain* ing )uantit% availa!le? as sho#n in 5igure 10*21' "5or e0ample? if %ou have & items on hand and none on other sales orders? the )uantit% availa!le is &'$ Jhen %ou see this message? click <6 to close the message !o0 and then click 4lear to cancel the invoice' Then create a sales order instead'

IN@OICING !OR

,><Q;4T8

F i )%RE 10921

Jhen %ou select an item and )uantit% that e0ceeds the num!er %ou have availa!le? the Bot .nough Quantit% message !o0 appearsW click <6 to close the message !o0' To create a sales order instead of an invoice? in the 4reate Invoices #indo#? click 4lear' Then 4hoose 4ustomersM4reate 8ales <rders or? on the Aome ,age? click the 8ales <rders icon'

If %ou alread% kno# that %our inventor% is #oefull% lo# or none0istent "and %ou use QuickBooks ,remier or .nterprise$? simpl% create a sales order for the customer=s order' Then %ou can create a partial invoice for the items %ou do have in stock and use the sales order to track the !ackordered items' 8ince QuickBooks keeps a run* ning !alance of !ackordered items !ased on %our sales orders? %ou can easil% create

Aere=s ho# to create a sales order for !ackordered items: 1' Make sure the &reference for using sales or ers is turne on@ 4hoose .ditM,referencesM8ales - 4ustomers? and then click the 4ompan% ,references ta!' In the 8ales <rders section? make sure the .na!le 8ales <rders check!o0 is on' 2' 4n the Ho'e &age, click $ales 4r ers or choose !usto'ersM!reate $ales 4r ers@ The 4reate 8ales <rders #indo# opens' &' Fill in the sales or erBs fiel s as you <oul the fiel s in an invoice K&age 220L@ The onl% difference is that the column #here %ou record the )uantit% of items %ou=re ordering is la!eled +<rdered/ instead of +Quantit%'/ 4' 4n the !reate $ales 4r ers <in o<Bs Main ta., click !reate #nvoice@ The aptl% named 4reate Invoice Based opens "5igure 10*22$' <n 8ales <rder"s$ dialog !o0

F i )%RE 10922

The 4reate 8ales <rders #indo#=s Main ta! has t#o !uttons for creating trans* actions associated #ith the sales order "circled$' 4lick 4reate Invoice to create a customer invoice for the items %ou have on hand to ship' 4lick 4reate ,urchase <rder to order items that customers have purchased !ut that %ou don=t have on hand to ship'

' To create a &artial invoice for the ite's you have in stock, select the G!reate invoice for selecte ite'sH o&tion, an then click 4:@ The +8pecif% Invoice Quantities for Items on 8ales <rder"s$/ dialog !o0 "5igure 10*2&$ appears' Turn on the +8ho# )uantit% availa!le instead of )uantit% on

%*n)J .%e.0;(x t( see %(= 3*n< ite3s *&e &e*//< *v*i/*;/e t(

"Quantit% availa!le is the )uantit% that=s ph%sicall% on hand minus the )uantit% that=s alread% committed on other sales orders or alread% used in Inventor% :ssem!l% items'$

IN@OICING !OR

,><Q;4T8

F i )%RE 1092(

This dialog !o0 lists each item on the sales order and sho#s ho# man% %ou have in stock' QuickBooks automaticall% fills in the To Invoice column #ith the num!er of items on hand !ecause %ou usu* all% invoice for onl% the products %ou can ship? !ut %ou can edit the )uantit% if %ou #ant to invoice the customer for the full order'

I' !lick 4: to create the invoice for the in9stock ite's@ QuickBooks opens the 4reate Invoices #indo# and fills in the invoice' Nou might see a message telling %ou that the invoice has at least one Kero amount item "the one that=s !ackordered$ #ith instructions for preventing QuickBooks from printing those items on the invoice' 4lick <6 to close the message !o0? and then click 8ave - 4lose' D' To or er the .ackor ere ite'KsL, o&en the !reate $ales 4r ers <in o< again Ksee ste& 2L an , on the Main ta., click the left9&ointing arro< Kthis is the 6revious .uttonL until you see the sales or er on <hich you .ase the invoice@ It=s a good idea to place an order for the !ackordered items #hile it=s still fresh in %our mind' The )uantit% of !ackordered items appears in the #indo#=s <r* dered column' E' 4n the <in o<Bs Main ta., click !reate 6urchase 4r er, circle 10922@ in Figure

The +4reate ,urchase <rder Based on the 8ales Transaction/ dialog !o0 opens' C' $elect the G!reate &urchase or er for selecte click 4:@ ite'sH o&tion, an then

The +8pecif% ,urchase <rder Quantities for Items on the 8ales Transaction/ dialog !o0 opens' If %ou specified a preferred vendor in %our item records "page 10I$? QuickBooks automaticall% fills in the ,referred Lendor cells' It also fills in

.8TIM:TIB@ O<B8

the Qt% cells #ith ho# man% items %ou have to order to fulfill the !ackorder' If %ou #ant to order some spare inventor%? edit the values in the Qt% cells' 10' !lick the check'ark cell for each ite' you <ant to or er fro' one ven or@ If %ou purchase the items from multiple vendors? %ou=ll have to create separate purchase orders for each vendor' 11' 4:@ !lick

The 4reate ,urchase <rders #indo# appears? filled in #ith the items %ou=re ordering' QuickBooks automaticall% puts the preferred vendor=s name in the Lendor !o0? if %ou specified one in the item=s record' If the Lendor !o0 is !lank or %ou #ant to use a different vendor? choose the one %ou #ant from the drop* do#n list' 12' ;hen the &urchase or er is fille out the <ay you <ant, click $ave A !lose, an then sen it to the ven or Ksee &age 2+0 to learn ho< to &rint for's or &age 2++ to learn ho< to e'ail the'L@ :fter %ou receive the items %ou ordered? return to step 4 to create a final invoice from the sales order'

.stimating Oo!s
Man% customers ask for an estimate !efore hiring %ou' If %ou=re good #ith num!ers? %ou might tot up the costs in %our head and scri!!le the estimate on a napkin' But creating estimates in QuickBooks not onl% generates a more professional*looking estimate? !ut it also feeds num!ers into the invoices %ou create as %ou perform #ork for customers' Jhen %ou create an estimate in QuickBooks? %ou add the items %ou=ll sell or deliver and set the markup on those items'
>4TE

The estimate feature needs to !e turned on !efore %ou can create estimates in QuickBooks' 4hoose .ditM,referencesMOo!s - .stimates? and then click the 4ompan% ,references ta!' In the +Qo Nou 4reate .stimatesG/ section? make sure that Nes is selected? and then click <6' QuickBooks estimates make short #ork of pricing time and materials for small 2o!s' But QuickBooks estimating isn=t for ever% !usiness' ,articularl% in construction? #here a ma2or pro2ect might re)uire hundreds or even thousands of items? %ou definitel% don=t #ant to enter all the data %ou=d need to !uild the Item Pist for %our pro2ect' That=s #h% most construction firms turn to third*part% estimating programs that come #ith data!ases of the services and products %ou need' Man% of these estimating programs integrate #ith QuickBooks? #hich means %ou can import an estimate %ou created in another program "see 4hapter 2I$ and use it to produce %our invoices'

>4TE

The totals on estimates don=t post to accounts in %our chart of accounts' :fter all? an estimate doesn=t mean that %our customer has committed to going ahead #ith the 2o!' The estimates sho# the potential value of a 2o! #ithout sho#ing up in %our financial reports' Jhen the preference for estimates is turned on "page I C$? QuickBooks creates a non*posting account called .stimates? #here it stores estimate values' "If %ou use account num!ers Zpage I40[? its num!er is 4'$

E TIMATIN
O<B8

!reating an Esti'ate
If %ou=ve mastered QuickBooks= invoices? %ou=ll feel right at home #ith the fields that appear in a QuickBooks estimate' 5igure 10*24 sho#s the 4reate .stimates #indo#'

F i )%RE 10924

QuickBooks automaticall% makes the estimates %ou create active? #hich means %ou can e0periment #ith several and then !uild %our invoices from the one %our customer approves' If %ou #ant to make an estimate inactive? on the 4reate .stimates #indo#=s Main ta!? click Mark :s Inactive'

Aere=s ho# to create an estimate and handle the small differences !et#een invoices and estimates: 1' 4n the Ho'e &age, click the Esti'ates icon, or choose !usto'ersM!reate Esti'ates@ QuickBooks opens the 4reate .stimates #indo#' Qepending on #hich edition of QuickBooks %ou use? the program ma% choose a different estimate tem* plate than the one sho#n in 5igure 10*24' If %ou=ve created %our o#n estimate template "page D14$? choose it from the Template drop*do#n list "QuickBooks automaticall% uses %our custom template from then on$'

.8TIM:TIB@ O<B8

2' *s you <oul for an invoice, .uil line9ite' ta.le K&age 220L@

your esti'ate .y a

ing ite's to the

In a !lank line in the ta!le? in the Item drop*do#n list? choose the item that %ou #ant to add to the estimate' Jhen %ou fill in the )uantit%? QuickBooks uses the cost and sales price from the item=s record to fill in the 4ost? :mount? and Total cells' Initiall%? %ou #on=t see a value in the Markup cell? although QuickBooks does appl% the markup to %our items' Behind the scenes? the markup percentage is !ased on ho# much %ou pa% for the item and the sales price %ou charge' If %ou #ant to appl% a different markup percentage? click the item=s Markup cell and either t%pe the percentage %ou #ant to use or choose a price level "page 1&I$ from the drop*do#n list' 5rom then on? the markup %ou add is visi!le onl% #hile %ou #ork on the estimate' Jhen %ou print it or email the estimate to %our customer? onl% the 4ost and Total columns appear in the form'
>4TE

The calculated value in an item=s Total cell isn=t set in stone' If %ou change the Total value? QuickBooks recalculates the markup percentage for %ou' Pike#ise? if %ou change the percentage in the Markup cell? QuickBooks recalculates the value in the Total cell' &' To e'ail the esti'ate to your custo'er later, on the <in o<Bs Main ta., turn on the E'ail 2ater check.o"@ QuickBooks )ueues up the estimate to !e emailed later "page 2CC$' 5or reasons unkno#n? %ou can=t )ueue up an estimate to print later' If %ou #ant to print an estimate? in the 4reate .stimates #indo#=s Main ta!? click ,rint and then choose .stimate on the drop*do#n menu' :lternativel%? %ou can choose ,rintM8ave :s ,Q5? and then print the ,Q5 later' 4' ;hen the esti'ate is co'&lete, click $ave A !lose to save it an close the !reate Esti'ates <in o<@ :fter %ou=ve created an estimate and printed it or emailed it to %our customer? %ou don=t do much #ith it until the customer gives %ou the nod for the 2o!'

!reating Multi&le Esti'ates

Jhether %ou=re creating a second estimate !ecause the customer thought the first price #as too high or creating another estimate #ith the add*ons the customer has re)uested? it=s eas% to !uild and manage several estimates for the same 2o!' Nou=ve got the follo#ing methods at %our disposal: V !reating an esti'ate@ Nou can create additional estimates for a 2o! simpl% !% creating a ne# estimate as descri!ed in the previous section' Jhen %ou cre* ate additional estimates? QuickBooks makes them active so the% appear in the :vaila!le .stimates dialog !o0 "page 2I&$ #hen %ou choose the corresponding customer in the 4reate Invoices #indo#' :ctive estimates also appear in the .stimates !% Oo! report sho#n in 5igure 10*2 '

E TIMATIN
O<B8

F i )%RE 10925

If %ou have too man% estimates to find the right one !% clicking ,revious and Be0t arro#s in the 4reate .stimates #indo#? tr% looking at the .stimates !% Oo! report ">eportsMOo!s? Time - MileageM.stimates !% Oo!$' This report includes an .stimate :ctive column? #hich contains a checkmark if the estimate is active' Qou!le*click an%#here in a line to open that estimate in the 4reate .stimates #indo#'

V 1u&licating an esti'ate@ If %ou #ant to pla% #hat*if games #ith an e0isting estimate? duplicate it and then make %our ad2ustments' In the 4reate .stimates #indo#? displa% the estimate %ou #ant to cop% and then? on the Main ta!? click +4reate a 4op%/ or right*click the estimate and choose Quplicate .stimate from the shortcut menu' .ither #a%? QuickBooks pulls ever%thing from the e0isting estimate onto a ne# one and assigns it the ne0t estimate num!er in se)uence' :fter %ou make the changes %ou #ant? click 8ave - 4lose or 8ave Be#' "The !o0 on page 2I2 tells %ou ho# to create !oilerplate estimates? #hich is faster if %ou intend to duplicate an estimate fre)uentl%'$ V Fin ing an esti'ate@ Jhen %ou kno# the estimate %ou #ant e0ists? %ou can search for it !ased on the customer or 2o!? #hen %ou created it? its num!er? or the amount' <n the 4reate .stimates #indo#=s Main ta!? click 5ind or right* click in the #indo# and then choose 5ind .stimates from the shortcut menu' In the 5ind .stimates dialog !o0 that appears? fill in #hat %ou kno# a!out the estimate "like the customer or 2o!? the date range #hen %ou created the estimate? its num!er? or its amount$ and then click 5ind' If %ou click :dvanced? QuickBooks opens the full*!lo#n 5ind #indo# so %ou can set up more specific criteria "page &1I$' V Making an esti'ate inactive@ Jhen %ou create several estimates for the same #ork? eventuall% %ou and %our customer #ill pick one to run #ith' <nce %ou=ve picked an estimate? make the others inactive' To do that? displa% an estimate in the 4reate .stimates #indo# and then? on the Main ta!? click Mark :s Inactive'

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66

.8TIM:TIB@ O<B8

4lick 8ave - Be# to save the estimate #hile keeping the 4reate .stimates #indo# open' If %ou #ant to make another estimate inactive? on the Main ta!? click the left arro# ",revious$ or the right arro# "Be0t$ until the estimate appears? and then repeat these steps' QuickBooks #on=t displa% inactive estimates in the :vaila!le .stimates dialog !o0 "page 2I&$? !ut %ou still have a record of them? #hich %ou can see !% click* ing the right arro# "Be0t$ or the left arro# ",revious$ in the 4reate .stimates #indo#=s Main ta!? or !% running the .stimates !% Oo! report' V 1eleting an esti'ate@ Qeleting an estimate isn=t the no*no that deleting an invoice is' "Nour onl% risk is that %ou=ll realiKe %ou #anted to keep the estimate as soon as %ou delete it'$ In the 4reate .stimates #indo#? displa% the estimate and then? on the Main ta!? click Qelete' :lternativel%? right*click the estimate in the 4reate .stimates #indo# and then choose Qelete .stimate from the shortcut menu' In the Qelete Transaction dialog !o0? click <6 to get rid of the estimate'
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To protect profit margins from !eing ni!!led a#a% !% small changes? man% !usinesses keep track of ever% change that a customer re)uests "called change orders$' The 4ontractor and :ccountant editions of QuickBooks let %ou track change orders on estimates'

64;ER %$ER$B !2#>#!

Building Boilerplate .stimates

8uppose %ou=ve put a lot of thought into the t%pical tasks %ou perform and materials %ou need for different t%pes of 2o!s' MemoriKing estimates that take into account %our performance on similar completed 2o!s helps %ou )uickl% produce estimates for ne# 2o!s' Nour ne# customer #ill !e impressed !% %our speed% response? and %ou=ll !e confident that %ou haven=t forgotten an%thing' To create a !oilerplate estimate? !uild an estimate #ith all the information %ou reuse and then have QuickBooks memoriKe it' Aere=s ho#: 1' In the 4reate .stimates #indo#? fill in all the fields and line items %ou #ant in the !oilerplate' If %ou #ant to capture the items %ou use !ut not the )uantities? in the line*item ta!le? leave the )uantit% "Qt%$ cells !lank' 2' To memoriKe the estimate? press 4trlTM or right*click the estimate and then choose MemoriKe .stimate from the shortcut menu' Nou can also click MemoriKe on the 4reate .stimates #indo#=s Main ta!' &' QuickBooks tells %ou that it #ill remove the 4ustomer: Oo! so %ou can use the memoriKed estimate for an% customer' 4lick <6 to dismiss the message' 4' In the MemoriKe Transaction dialog !o0? t%pe a name for the estimate? such as Qinner Qance for a !oilerplate estimate for a fanc% soiree' ' Because %ou=ll recall this estimate onl% #hen %ou get a similar 2o!? choose the Qo Bot >emind Me option' I' 4lick <6 to add the estimate to %our MemoriKed Transaction Pist' That=s all there is to it' To use %our !oilerplate estimate to !id on a similar 2o!? press 4trlTT to open the MemoriKed Transac* tion Pist #indo# "or choose PistsMMemoriKed Transaction Pist$' Qou!le*click the memoriKed estimate to open the 4reate .stimates #indo# #ith the memoriKed estimate=s information displa%edW QuickBooks fills in the current date and the ne0t estimate num!er in the se)uence' In the 4ustomer:Oo! !o0? choose the ne# customer' Make an% other changes %ou #ant? and then click 8ave - 4lose'

QUICKBOOKs 2014: tHe MIssInG

!reating an #nvoice fro' an Esti'ate

Jhether %ou create one estimate for a 2o! or several? %ou can generate invoices from %our estimates' In fact? if %ou open the 4reate Invoices #indo# and then choose a customer or 2o! for #hich estimates e0ist? QuickBooks displa%s the :vaila!le .stimates dialog !o0? #hich lists all the active estimates for that customer or 2o!'
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.8TIM:TIB@ O<B8

This section e0plains ho# to turn an entire estimate into an invoice' 8ee page 2I4 to learn ho# to use estimates to generate progress invoices #hen %ou reach milestones on large pro2ects' To use an estimate to create an invoice? do the follo#ing: 1' 6ress !trlO# to o&en the !reate #nvoices <in o< an then, in the !usto'er:-o. ro&9 o<n list, choose the custo'er or Io. you <ant to invoice@ If one or more estimates e0ist for that customer or 2o!? the :vaila!le .stimates dialog !o0 opens? listing the active estimates for that customer or 2o!? as sho#n in 5igure 10*2I'
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Nou don=t have to use %our estimate to create an invoice if? sa%? %ou #ant to invoice for %our actual time and materials' In that situation? click 4ancel' The :vaila!le .stimates dialog !o0 closes? and %ou can fill in the 4reate Invoices #indo#=s line*item ta!le'

F i )%RE 10920

To keep %our customer happ%? !e sure to choose the estimate that she accepted' The :vaila!le .stimates dialog !o0 sho#s the date? amount? and estimate num!er' ;suall%? the amount is the field %ou use to choose the agreed*upon estimate'

2' #n the *vaila.le Esti'ates ialog .o", click any<here in the ro< for the esti'ate you <ant, an then click 4:@ The 4reate ,rogress Invoice Based <n .stimate dialog !o0 appears #ith the +4reate invoice for the entire estimate "100%$/ option selected' &' !lick 4:@ QuickBooks enters the information from the estimate in the 4reate Invoices #indo#'

IBL<I4.8 Nou=re done]

!o'&aring Esti'ates to *ctuals

4ustomers #ho #rite %ou !lank checks are rare? so most 2o!s re)uire estimates of #hat the #ork #ill cost' Jhen %ou finish a 2o! that %ou estimated? take some time to run the Oo! .stimates vs' :ctuals 8ummar% report "it=s on the >eportsMOo!s? Time - Mileage su!menu$ to see ho# %ou did compared #ith %our estimate' Qo this a fe# times and the accurac% of %our estimates should improve dramaticall%' If %ou invoice 2o!s !ased on the progress %ou=ve made "as descri!ed in the ne0t section$? run the Oo! ,rogress Invoices vs' .stimates report instead "it=s on the >eportsMOo!s? Time - Mileage su!menu if %ou have the progress invoicing prefer* ence Zpage I C[ turned on$' It compares %our estimate #ith actual performance through %our most recent progress invoice'

4reating ,rogress Invoices

Jhen %ou #ork on 2o!s and pro2ects that take more than a fe# da%s? %ou pro!a!l% don=t #ant to #ait until a 2o! is completel% finished to charge for some of %our #ork' ,rogress invoices include charges !ased on %our estimate and the progress %ou=ve made on the 2o!' These invoices are common for 2o!s that are !roken into phases or #hen pa%ments are made #hen %ou reach milestones' 8ince most large 2o!s start #ith an estimate? %ou #on=t have to start from scratch #hen it=s time to invoice %our customerUQuickBooks can convert %our estimate into progress invoices #ith onl% a fe# additional pieces of information'
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To produce progress invoices? the preferences for creating estimates and progress invoicing "page I C$ must !oth !e turned on'

6rogress #nvoicing 4&tions

,rogress invoices are still invoicesW the% 2ust happen to link to estimates %ou=ve cre* ated for a 2o!' In the 4reate Invoices #indo#? #hen %ou choose a customer or 2o!? QuickBooks checks to see if an estimate e0ists' If there=s at least one estimate for that customer or 2o!? QuickBooks opens the :vaila!le .stimates dialog !o0 so %ou can choose an estimate to invoice against' To get started creating a progress invoice? select an estimate in the :vaila!le .sti* mates dialog !o0 and then click <6W QuickBooks opens the 4reate ,rogress Invoice Based <n .stimate dialog !o0 "5igure 10*2D$' Jhen %ou create %our first progress invoice for a 2o!? this dialog !o0 lets %ou choose to invoice the entire estimate or onl% a portion' Aere are %our options and #hen %ou might use them:

CREATIN G

F i )%RE 1092 3

The first time %ou create a progress invoice for an estimated 2o! is the onl% time the +4reate invoice for the entire estimate "100%$/ option is availa!le' :fter that? %ou have to invoice !ased on a percentage of the entire estimate? !% picking individual items? or for the remaining amounts on the estimate "that option isn=t sho#n here$'

V !reate invoice for the entire esti'ate K100QL@ This option is perfect if %ou prepared an estimate to get approval !efore starting a 2o!? and %ou completed the 2o! in a short period of time' QuickBooks takes care of the grunt #ork of transferring all the services? products? and other items from the estimate to the invoice'
>4TE

Nou can edit the invoice amounts that come from an estimate? #hich is hand% if %our actual costs #ere higher than %our estimate? for instance' Ao#ever? the contract %ou signed determines #hether %our customer #ill actuall% pa% the revised amounts] V !reate an invoice for the re'aining a'ounts of the esti'ate@ 5or ever% progress invoice after the first one for a 2o!? %ou=ll see this option instead of +4reate invoice for the entire estimate "100%$'/ ,ick this option #hen %ou=re read% to create %our last invoice for the 2o!' Its sole purpose is to save %ou the hassle of calculating the percentages that %ou haven=t %et !illed' V !reate invoice for a &ercentage of the entire esti'ate@ 4hoose this option if %ou negotiated a contract that pa%s a percentage #hen %ou reach a milestone? such as 1 percent #hen the house=s foundation is complete' "<f course? %ou and the customer have to agree that a milestone is completeW QuickBooks can=t help %ou #ith that'$ This option is also hand% if %our contract specifies a num* !er of installment pa%ments' In the +% of estimate/ !o0? t%pe the percentage %ou=ve completed' Qon=t use this option if %ou include inventor% on the estimate? !ecause the invoice %ou create might contain fractional )uantities of inventor% items' 5or e0ample? if %ou estimate 10 inventor% items and then create a progress invoice

CREATIN G IBL<I4.8

?(& ## 2e&.ent (? t%e D(;+ t%e inv(i.e =i// in./1)e #'## invent(&<
avoid this !% invoicing using the selected items option? descri!ed ne0t'
T#6

8uppose %our contract includes a clause that covers cost overruns? and the 2o! ended up costing 20 percent more than the estimate' Nou might #onder ho# %ou can charge for that e0tra 20 percent' The hidden solution is that the +% of estimate/ !o0 doesn=t limit %ou to 100 percent' 8o in this e0ample? %ou=d t%pe 120 percent for the last invoice to reflect the costs that e0ceeded the estimate' V !reate invoice for selecte ite's or for ifferent &ercentages of each ite'@ This option is the most fle0i!le and a must if %ou !ill customers onl% for the #ork that=s actuall% complete' 5or e0ample? if %ou=re !uilding an office comple0? one !uilding might !e complete #hile another is still in the framing phase' Jhen %ou select this option? %ou can choose the services and products to include on the invoice and specif% different percentages for each one' Jhen %ou click <6? the +8pecif% Invoice :mounts for Items on .stimate/ dialog !o0 appears? initiall% sho#ing %our estimated amounts and an% previousl% invoiced amounts' The ne0t section tells %ou ho# to fill in this dialog !o0'

Fine9Tuning a 6rogress #nvoice

Jhen %ou click <6 in the 4reate ,rogress Invoice Based <n .stimate dialog !o0 "or the +8pecif% Invoice :mounts for Items on .stimate/ dialog !o0 if %ou choose items to invoice$? QuickBooks automaticall% fills in the invoice #ith the estimate=s items? percentages? and amounts? as sho#n in 5igure 10*2E' Nou don=t have to stick #ith the num!ers that QuickBooks comes up #ithU%ou can reconfigure the charges on the invoice an% #a% %ou #ant' Ao#ever? it=s al#a%s a good idea to revie# the customer=s contract and get approval !efore %ou make an% increases or additions not covered !% the contract' Nou can modif% line items directl% in a QuickBooks invoice? !ut that approach doesn=t create a histor% of %our changes' If %ou #ant to keep a record of the changes %ou make !et#een the estimate and the progress invoice? follo# these steps instead: 1' 4&en the &rogress invoice in the !reate #nvoices <in o< K&ress !trlO# an then click the <in o<Bs left arro< R6reviousS .utton until the &rogress invoice you <ant a&&earsL@ Nou can also open an invoice from the 4ustomer 4enter: <n the center=s 4ustom* ers - Oo!s ta!? select the customer %ou #ant' Then? on the Transactions ta! at the 4ustomer 4enter=s lo#er right? in the 8ho# drop* do#n list? click Invoices' 5inall%? dou!le*click the invoice %ou #ant to open' 2' 4n the !reate #nvoices <in o<Bs Main ta., click 6rogress@ The +8pecif% Invoice :mounts for Items on .stimate/ dialog !o0 opens'

CREATIN G

F i )%RE 10927

Jhen %ou provide materi* als for a 2o!? the%=re either onsite or not' :ssigning 0 percent to materials makes sense onl% if half the !o0es made it' If %ou created an invoice for 2 percent of the 2o!? %ou can change the invoice to cover 100 percent for materials !% editing the values in the +Total %/ column' 4hanging a +Total %/ cell also solves the pro!lem of one task that=s far !ehindUor far ahead'

&' Before you .egin changing values, 'ake sure that the correct colu'ns are visi.le@ Turn on the G$ho< Quantity an RateH check.o" or the $ho< 6ercentage check.o"@ QuickBooks remem!ers the check!o0es %ou turn on and turns the same ones on the ne0t time %ou open this dialog !o0' 4' To change a value on the &rogress invoice, click the cell that you <ant to change, as sho<n in Figure 1092+@ 4hanging a rate is a have a contract that calendar %ear' If the the rate for the hours rare occurrence' Ao#ever? it might happen if? sa%? %ou !umps %our consulting rate !% 10 percent for the ne0t 2o! runs into the ne0t calendar %ear? %ou can increase #orked in Oanuar%'

Jhen %ou change a value? QuickBooks recalculates the other columns' 5or e0ample? if %ou t%pe a percentage in a +4urr %/ "current percentage$ cell? Quick* Books calculates the amount to invoice !% multipl%ing %our estimated amount

HANDCING CU TOMER ;< t%e .1&&ent 2e&.ent*,e' T%e 4T(t PJ .(/13n s%(=s t%e t(t*/ 2e&.ent*,e+ in./1)in, 2&evi(1s/< inv(i.e) *3(1nts *n) t%e
F i )%RE 1092+

Nou can change onl% the cells in columns #ith a #hite !ackground' The columns #ith a gra% !ackground simpl% sho# the values from the estimate and previous progress invoices'

' To a&&ly the changes, click 4:@ The +8pecif% Invoice :mounts for Items on .stimate/ dialog !o0 closes? taking %ou !ack to the modified progress invoice' I' $ave the &rogress invoice .y clicking $ave A >e< or $ave A !lose@

Aandling 4ustomer >efunds and 4redits

If a customer returns a product or finds an overcharge on her last invoice? %ou have t#o choices: Issue a credit against her !alance? or issue a refund !% #riting her a check' In the !ookkeeping #orld? the documents that e0plain the details of a credit are called credit memos' <n the other hand? #hen a customer doesn=t #ant to #ait to get the mone% she=s due or isn=t planning to purchase an%thing else from %ou? a refund check is the logical solution' In either case? refunds and credits !oth !egin #ith a credit memo like the one sho#n in 5igure 10*&0'

!reating a !re it Me'o fro' an #nvoice

Aere=s ho# to transform an invoice into a credit memo to refund a customer=s mone%: 1' 4&en the invoice in the !reate #nvoices <in o<@ The easiest #a% to find and open the invoice is !% clicking 5ind on the 4reate Invoices #indo#=s Main ta!' In the 5ind !o0? t%pe the customer=s name or the invoice num!er? and then click 5ind' Jhen %ou see the correct invoice in the 5ind !o0? click the invoice and then click @o To'

HANDCIN G >.5;BQ8 :BQ

4>.QIT8

F i )%RE 109(0

: credit memo looks a lot like an invoice? e0cept that the items %ou add represent mone% flo#ing from %ou to the customer instead of the other #a% around' Qon=t enter nega* tive num!ersUQuickBooks takes care of calculating the mone% due !ased on the value of the items' The right side of the 4reate 4redit Memos( >efunds #indo# displa%s a summar% of the customer or 2o! and recent transactions'

2' 4n the right si e of the !reate #nvoices <in o<Bs Main ta., click the Refun J !re it .utton@ QuickBooks opens the 4reate 4redit Memos(>efunds #indo# "5igure 10*&0$ and copies the information from the invoice into the credit memo' &' #f you <ant to change anything in the cre it 'e'o, e it it@ 5or e0ample? if %ou #ant to refund onl% a portion of the invoice? %ou can delete lines from the credit memo' 8impl% right*click a line in the line*item ta!le and choose Qelete Pine on the shortcut menu' 4' #f you <ant to &rint or e'ail the cre it 'e'o, turn on the 6rint 2ater or E'ail 2ater check.o"@ ' !lick $ave A !lose <hen youBre one@ The :vaila!le 4redit dialog !o0 appears #ith three options for handling the credit? as sho#n in 5igure 10*&1'

HANDCING CU TOMER

F i )%RE 109(1

Jhen %ou save a credit memo #ith availa!le credit? QuickBooks displa%s this dialog !o0' To keep the credit around and appl% it later "page 2D1$Uto the ne0t invoice %ou create for the customer? for e0ampleUchoose +>etain as an availa!le credit'/ If %ou choose +@ive a refund?/ QuickBooks opens the Issue a >efund #indo# so %ou can #rite the refund check' Qon=t choose +:ppl% to an invoice/ unless %ou have an open invoice for the customer to appl% the refund to'

!reating !re it Me'os

Nou can also create a credit memo from scratch' Aere=s ho#: 1' #n the Ho'e &ageBs !usto'ers &anel, click Refun s A !re its, or choose !usto'ersM!reate !re it Me'osJRefun s@ QuickBooks opens the 4reate 4redit Memos(>efunds #indo#' If %ou sta% on top of %our invoice num!ers? %ou=ll notice that the program automaticall% uses the ne0t invoice num!er as the credit memo=s num!er' 2' *s you <oul for an invoice, choose a !usto'er:-o.@

4hoose a class if %ou use classes? and? if necessar%? choose the credit memo template %ou #ant to use' &' #n the line9ite' ta.le, a a line for each ite' you <ant to cre it@

Be sure to include all the charges %ou #ant to refund? including shipping and ta0es'
T#6

If %ou #ant to include a message to the customer? in the 4ustomer Message !o0? choose it from the list'

4' #f you <ant to &rint or e'ail the cre it 'e'o, turn on the 6rint 2ater or E'ail 2ater check.o"@ ' !lick $ave A !lose <hen youBre one@ Jhen %ou save a credit memo #ith an availa!le credit !alance? the :vaila!le 4redit dialog !o0 appears #ith three options for handling the credit? as e0plained in 5igure 10*&1'

!reating Refun !hecks

If %our customer is dreadfull% disgruntled? %ou=ll pro!a!l% #ant to #rite a refund check' If %ou didn=t do that #hen the :vaila!le 4redit dialog !o0 appeared "see the previous section$? here=s ho# to do it no#: 1' 4&en the !usto'er !enter an , on the !usto'ers A -o.s ta., select the custo'er@ 2' 4n the Transactions ta. in the <in o<Bs lo<er right, in the $ho< ro&9 o<n list, choose !re it Me'os@ The list of open credit memos for that customer appears' &' 1ou.le9click the cre it 'e'o that you <ant to refun as a check@ The 4reate 4redit Memos(>efunds #indo# opens to that credit memo' 4' #n the <in o<Bs Main ta., click the G%se cre it to give refun H .utton@ QuickBooks opens the Issue a >efund #indo# and fills in all the information %ou need to create the refund' ' #n the #ssue a Refun <in o<, 'ake sure the settings are correct@ In the #indo#=s +Issue this refund via/ !o0? QuickBooks chooses 4heck and selects the checking account %ou set in %our checking preferences "page I44$' If the red*faced customer is staring at %ou from across the counter? choose 4ash instead? and then click <6' If the Issue a >efund #indo#=s +To !e printed/ check!o0 is turned on "#hich it is automaticall%$? QuickBooks adds the check to the )ueue of checks #aiting to !e printed' 4lick <6 to close the Issue a >efund #indo#? and then click 8ave 4lose in the 4reate 4redit Memos(>efunds #indo#' Then? to print the refund check right a#a%? choose 5ileM,rint 5ormsM4hecks' In the 8elect 4hecks to ,rint dialog !o0? make sure that the checkmark cell for the refund check is turned on? and then click <6' 8ee page 200 for the full stor% on printing )ueued*up checks'
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HANDCIN G >.5;BQ8 :BQ

4>.QIT8

If %ou=ve signed up for the QuickBooks Merchant 8ervice "see the !o0 on page &01$ and accept credit card pa%ments? %ou can also refund mone% via credit card' <r %ou can choose other methods? such as .*4heck and .5T? depending on the pa%ment services %ou=ve signed up for'

*&&lying !re its to E"isting #nvoices

If a customer has an unpaid invoice or statement? %ou can appl% a credit to it and reduce the amount that the customer o#es' :ppl%ing a credit to an invoice is almost like receiving a pa%ment? so #hen %ou choose a customer or 2o! in the >eceive ,a%ments #indo#? QuickBooks tells %ou if the customer has availa!le credits and discounts' Aere=s ho# to appl% that credit to an invoice:

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HANDCING CU TOMER 1' On t%e H(3e 2*,e+ ./i.0 Re.eive

QuickBooks opens the >eceive ,a%ments #indo#' 2' #n the Receive Fro' you <ant to a&&ly@ ro&9 o<n list, choose the custo'er <hose cre it

Belo# the invoice ta!le? QuickBooks displa%s a message that the customer has availa!le credit and sho#s the amount of the credit !elo# the :vaila!le 4redits la!el' &' To select the invoice or state'ent to <hich you <ant to a&&ly the cre it, click any<here in the line for the invoice or state'ent e"ce&t the check'ark colu'n KFigure 109(2L@ 4licking an invoice=s checkmark cell tells QuickBooks that %ou received a real pa%ment from that customer'

F i )%RE 109(2

If %ou chose a customer in the >eceived 5rom drop* do#n list rather than a 2o!? the :vaila!le 4redits value represents the total credits availa!le for all 2o!s for that customer' To select the invoice %ou #ant to appl% that credit to? click an%#here in the invoice=s ro#Ue0cept the checkmark cell? #hich selects the invoice for pa%ment'

4' 4n the Receive 6ay'ents <in o<Bs Main ta., click the G1iscounts an !re itsH .utton@ QuickBooks opens the +Qiscount and 4redits/ dialog !o0 sho#n in 5igure 10*&&'

171

QUICKBOOKs 2014: tHe MIssInG

' To a&&ly one of the custo'erBs cre its, in the *vaila.le !re its ta.le, click the check'ark cell for that cre it to turn it on@ If the customer has onl% one credit? QuickBooks turns on its checkmark cell automaticall%' If %ou don=t see the credit %ou e0pect? it might appl% to a different 2o! or to the customer onl%' In that case? click 4ancel and start again #ith step 2' The !o0 on page 2D4 e0plains ho# to transfer a credit for one 2o! to another one' I' #n the G1iscount an !re itsH ialog .o", click 1one@ :fter all this? the >eceive ,a%ments #indo# doesn=t look ver% different? !ut there=s one important change: The 4redits column for the open invoice displa%s the value of the credit' "The amount due #on=t change until %ou receive the actual pa%ment'$

>.5;BQ8 :BQ 4>.QIT8

HANDCIN G

F i )%RE 109((

Jhen %ou turn on the checkmark cells ne0t to credits listed in the :vaila!le 4redits ta!le? the 4redits ;sed value near the top of the dialog !o0 sho#s the total amount of credit %ou=re ap* pl%ing? and the Balance Que num!er sho#s ho# much is still due on the invoice' If the original invoice=s !alance is less than the availa!le credit? QuickBooks applies onl% enough of the credit to set the invoice=s !alance to Kero' Nou can appl% the remaining credit to another invoice !% repeating the steps in this section'

D' !lick $ave A !lose to a&&ly the cre it to the invoice@ Bo#? if %ou open the invoice in the 4reate Invoices #indo#? %ou=ll see the credit amount in the ,a%ments :pplied field and the Balance Que reduced !% the amount of the credit'

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HANDCING CU TOMER
;4R:*R4%>1 ;4R:$H46

:ppl%ing a 4redit for <ne Oo! to a Qifferent Oo!

If %ou #ork on several 2o!s for the same customer? %our customer might ask %ou to appl% a credit from one 2o! to another' 5or e0ample? perhaps the 2o! #ith the credit is alread% complete and the customer #ants to use that credit for another 2o! that=s still in progress' QuickBooks doesn=t have a read%*made feature to transfer credits !et#een 2o!s' If %ou #ant to transfer the credit and satisf% %our accountant? a couple of 2ournal entries "page 4&I$ #ill do the trick? !ut first %ou have to create an account to hold these credit transfers' In %our chart of accounts? create an account "page 1$ using the <ther .0pense t%pe and call it something like 4redit Memo Transfers? 4redit Memo 8#ap :ccount? or 4learing :ccount' Because %ou=re moving mone% into and out of :ccount s >eceiva!le and QuickBooks allo#s onl% one :ccounts >eceiv* a!le account per 2ournal entr%? %ou need t#o 2ournal entries to complete the credit transfer: one that moves the credit from the first 2o! into the clearing account and a second that completes the transfer from the clearing account to the ne# 2o!' 5igure 10*&4 sho#s #hat the t#o 2ournal entries look like'

F i )%RE 109(4

Top: The first 2ournal entr% transfers the amount of the credit memo from the first 2o! into the clearing accountW %ou have to choose the customer and 2o! in the Bame cell' ":dd* ing a memo can help %ou follo# the mone% later'$ Bottom: The second 2ournal entr% transfers the amount of the credit memo from the clearing account to the second 2o!'

the 4reate Invoices #indo#? the :ppl% 4redits !utton comes to life' Aere=s ho# to appl% a credit to reduce the invoice=s !alance: 1' ;ith the ne< invoice visi.le in the !reate #nvoices <in o< K&ress !trlO# to o&en itL, on the Main ta., click *&&ly !re its@ QuickBooks opens the :ppl% 4redits dialog !o0? #hich looks like the +Qiscount and 4redits/ dialog !o0 e0cept that it has onl% a 4redits ta!' 2' Turn on the check'arks for each cre it you <ant to a&&ly to the invoice, an then click 1one@ In the 4reate Invoices #indo#? %ou=ll see the credit amount in the ,a%ments :pplied field and the Balance Que reduced !% the amount of the credit'

Modif%ing Invoices
Nou can make changes to invoices as %ou #ork on them or after %ou=ve saved them to? for e0ample? add or remove items a customer re)uests' If a customer decides to cancel an entire order? %ou can void an invoice? #hich Keroes out its total' Nou can delete an invoice? although this approach makes sense onl% if %ou created the invoice !% mistake' This section descri!es ho# to perform all these invoice*related tasks'

E iting #nvoices
Jhile %ou=re in the process of creating an invoice or a sales receipt? %ou can 2ump to an% field and change its value? delete lines? or insert ne# ones' .ven after %ou=ve saved an invoice? editing it is eas%' :n%time an invoice is visi!le in the 4reate Invoices #indo#? %ou can click an% field and make #hatever change %ou #ant' If %ou=ve alread% printed the invoice? turn on the ,rint Pater check!o0 so %ou don=t forget to reprint the form #ith the changes %ou made'
T#6

If %ou=ve received a pa%ment against an invoice? editing that invoice is not the #a% to go !ecause the edits can disrupt the connections !et#een pa%ment? invoice? and accounts to the point that %ou=ll never straighten it out' If %ou undercharged the customer? simpl% create a ne# invoice #ith the missing charges on it' If %ou charged the customer for something she didn=t !u%? issue a credit memo or refund "see page 2IE$'

/oi ing an 1eleting #nvoices

8ometimes? %ou #ant to eliminate an invoiceUfor instance? #hen %ou create one !% mistake and #ant to remove its values from %our accounts' QuickBooks provides t#o options? !ut for %our sanit%=s sake? %ou should al#a%s void invoices that %ou don=t #ant rather than deleting them'

M<QI5NIB@ IBL<I4.8

Jhen %ou void an invoice? QuickBooks resets its dollar values to Kero so that %our account !alances sho# no sign of the transaction' It also marks the transaction as void so %ou kno# #hat happened to it #hen %ou stum!le upon it in the future' If %ou delete an invoice? QuickBooks trul% deletes the transaction? removing its dol* lar values from %our accounts and deleting all signs of it' :ll that remains is a hole in %our invoice*num!ering se)uence and an entr% in the audit trail that sa%s %ou deleted the transaction "page 44C$' If %our accountant or the I>8 looks at %our !ooks a fe# %ears do#n the road? %our chances of remem!ering #hat happened to the invoice are slim' If an invoice has a pa%ment attached to it? deleting it is even more pro!lematic: Nou have to delete the !ank deposit first? follo#ed !% the customer=s pa%ment? and finall% the invoice' To void an invoice: 1' 4&en the !reate #nvoices <in o<, an then, on the Main ta., click Fin @ 2' #n the Fin #nvoices ialog .o", fill in the invoice nu'.er, custo'er na'e, or ate, an then click Fin @ #n the Fin ialog .o" that a&&ears, ou.le9 click the invoice you <ant to voi @ The invoice appears in the 4reate Invoices #indo#' &' 4n the !reate #nvoices <in o<Bs Main ta., choose 1eleteM/oi , or right9 click in the <in o< an then choose /oi #nvoice fro' the shortcut 'enu@ :ll the values in the form change to Kero? and QuickBooks adds +L<IQ/ to the Memo field' To remind %ourself #h% %ou voided that transaction? t%pe the reason after +L<IQ'/ 4' !lick $ave A !lose@
>4TE

If %ou open the :ccounts >eceiva!le register=s #indo#? %ou might get nervous #hen %ou see the #ord +,aid/ in the :mt ,aid column of a voided transaction' Qon=t #orr%: Botice that the amount paid is Kero? and that the #ord +Loid/ is in the Qescription field' The #ord +,aid/ in the :mt ,aid column is 2ust QuickBooks= #a% of telling %ou the invoice is no longer open'

11 ,roducing 8tatements

tatements are the perfect solution for !usinesses that charge individuals for time and other services in !its and pieces? such as la# offices? #ireless tele* phone service providers? and astrolog% advisors' 8tatements can summariKe the charges racked up during the statement period "usuall% a month$' But the%=re also great for sho#ing pa%ments and outstanding !alances? the #a% %our ca!le !ill sho#s the charges for %our monthl% service? the ,a%*,er*Lie# movies %ou ordered? %our last pa%ment? and %our current !alance' 8o even if %ou invoice %our customers? %ou can send statements to sho# them their previous !alances? pa%ments received? ne# charges? and overdue invoices' "To learn a!out #hat statements don=t do? see page 214'$ Ao#ever? !usiness*to*!usiness invoicing is another stor%' Most accounting depart* ments process onl% vendor invoices and credit memos for pa%ments? so statements end up in the #aste!asket' 8o if %ou do !usiness onl% #ith other !usinesses? %ou=re !etter off turning off QuickBooks= statements feature "the Bote on page 2DE e0plains #here to find the preference to do that$' In this chapter? %ou=ll find out ho# to produce statements? #hether %ou accumulate charges over time or simpl% summariKe %our customers= account statuses'

@enerating 8tatements
Think of a statement as a report of all the charges and pa%ments during the state* ment period that %ou then send to %our customer' The dates %ou choose for the statement determine its previous !alance and the charges and customer pa%ments it includes' Businesses t%picall% send statements out once a month? !ut %ou can generate them for an% time period %ou #ant'

212

@.B.>:TIB@ 8T:T.M.BT8

To #ork #ith statements and statement charges? make sure the statements preference is turned on' 4hoose .ditM,referencesMQesktop Lie#? and then click the 4ompan% ,references ta!' 4heck that the +8tate* ments and 8tatement 4harges/ check!o0 is turned on? and then click <6' In QuickBooks? creating statements is a simple process: 1' #f you <ant to charge your custo'ers irectly on state'ents, in the *c9 counts Receiva.le account register, enter state'ent charges Ke"&laine in a 'o'entL for the services or other ite's you elivere to your custo'ers@ If %ou use statements simpl% to sho# invoices? pa%ments? and the resulting !alance? %ou can skip this step' 2' )enerate state'ents for your custo'ers@ The follo#ing pages e0plain ho# to complete !oth of these steps'

>4TE

!reating $tate'ent !harges

8tatement charges are charges for services and items %ou deliver to %our customers that %ou add directl% to the :ccounts >eceiva!le account' The% look like the line items %ou see on invoices? e0cept for a fe# small !ut important omissions' Jhen %ou select an item for a statement charge? %ou #on=t see an% 8ales Ta0? percentage discount? 8u!total? or @roup items in the Item drop*do#n list !ecause QuickBooks doesn=t let %ou use those features in statements' Jhen %ou generate statements "e0plained in the ne0t section$? QuickBooks automaticall% gra!s an% pa%ments that have !een made? so %ou don=t see ,a%ment items in the Item drop*do#n list? either' Aere are the t%pes of items in %our Item Pist that %ou can use to create statement charges: V 8ervice items V Inventor% ,art items V Inventor% :ssem!l% items "if %ou use QuickBooks ,remier or .nterprise$ V Bon*inventor% ,art items V <ther 4harge items
T#6

8tatement charges don=t handle sales ta0' 5or that reason? %ou should use an invoice to !ill for ta0a!le items so QuickBooks can calculate the sales ta0 for %ou' Then if %ou generate statements? QuickBooks scoops up that invoice and pops it into the appropriate statement' ;nlike invoice line items? %ou create statement charges directl% in the :ccounts >e* ceiva!le register for the customer or 2o! that has racked up the charges? as sho#n in 5igure 11*1' : statement charge has fields much like those for a line item in an invoice? although the%=re scrunched into t#o lines in the :ccounts >eceiva!le register' If %ou track %our time and !illa!le e0penses in QuickBooks? %ou can use the Time(4osts

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QUICKBOOKs 2014: tHe MIssInG

?e*t1&e t( *)) ;i//*;/e ti3e *n) ex2enses t( t%e .1st(3e&s A..(1nts Re.eiv*;/e &e,iste& =it%(1t ,(in, t%&(1,% t%e ste2s t(
e0plains ho# to add statement charges directl% to the :ccounts >eceiva!le register and ho# to use the Time(4osts feature'

GENERATIN G

F i )%RE 1191

Because invoices? pa%* ments? and credits post to %our :ccounts >eceiva!le account? statements automaticall% pull those transactions from %our :ccounts >eceiva!le ac* count=s register' To create statement charges for !illa!le time? costs? or mileage? in the :ccounts >eceiva!le #indo#=s tool!ar? click Time(4osts'

Nou enter statement charges in a customer=s :ccounts >eceiva!le register "#hich is #here QuickBooks stores the customer=s invoices? credits? and pa%ments$? so the total in the register represents the customer=s !alance' Aere=s ho# to create a statement charge: 1' !hoose !usto'ersMEnter $tate'ent !harges or, in the !usto'ers &anel of the Ho'e &age, click the $tate'ent !harges icon@ The :ccounts >eceiva!le #indo# opens' 2' #n the !usto'er:-o. ro&9 o<n list, choose the custo'er or Io. to <ho' you <ant to assign the state'ent charge@ The :ccounts >eceiva!le #indo# filters the transactions to sho# onl% :ccounts >eceiva!le for the customer or 2o! %ou chose'
>4TE

If %ou set up the customer or 2o! to use a foreign currenc%? %ou can=t record statement charges for that customer or 2o! directl% in the :ccounts >eceiva!le register' To record a statement charge using a foreign currenc%? choose 4ompan%MMake @eneral Oournal .ntr%? and then record the charge as a 2ournal entr%' "Nou can also open the Make @eneral Oournal .ntries #indo# !% clicking .dit Transaction in the :ccounts >eceiva!le #indo#=s tool!ar'$ &' #f you track .illa.le ti'e, costs, or 'ileage, create state'ent charges for those ite's .y clicking Ti'eJ!osts in the *ccounts Receiva.le <in o<Bs tool.ar@

CHA5teR 11: 5RODUCING

2#2

@.B.>:TIB@ 8T:T.M.BT8

The +4hoose Billa!le Time and 4osts/ dialog !o0 that opens is the same one %ou see #hen %ou add !illa!le time and costs to an invoice "page 2 0$' 8elect the time and e0penses %ou #ant to add? and then click <6' QuickBooks adds the selected items to the :ccounts >eceiva!le register and sets their T%pe to 8TMT4A@ to indicate that the charges #ill appear on a statement instead of an invoice' 4' To a a state'ent charge to the *ccounts Receiva.le register, in a .lank line of the register, choose the ite' you <ant to charge for fro' the #te' ro&9 o<n list@ 5igure 11*2 sho#s the fields for a !lank transaction' Jhen %ou choose an item? QuickBooks fills in the >ate and Qescription fields #ith the rate and description from the item=s record "page 104$ and sets the T%pe to 8TMT4A@ to denote a charge that appears on a statement rather than an invoice' The program also copies the value in the >ate field to the :mt 4hrg field "the total amount for the charge$'

F i )%RE 1192

Pa!els for statement charge fields appear a!ove the register in the :ccounts >eceiva!le #indo#' .ach cell in a transaction ro# displa%s its field la!el in gra% te0t until %ou click that cell to select it'

' 6ress Ta. to 'ove to the Qty fiel , an then ty&e a ?uantity for the ite'@ K#f you onBt use a ?uantity an rate, ty&e the a'ount you <ant to charge in the *'t !hrg fiel instea @L If %ou enter a )uantit% "!ased on the units for the item as descri!ed in the Bote on page 10 $? #hen %ou move to another field "!% pressing Ta! or clicking the field$? QuickBooks updates the total amount in the :mt 4hrg field !% multipl%* ing the rate !% the )uantit%' I' #f you <ant to change the rate, &ress Ta. to 'ove to the Rate fiel , an then ty&e the correct value@

24

QUICKBOOKs 2014: tHe MIssInG

Jhen %ou edit the value in the >ate field? QuickBooks recalculates the amount in the :mt 4hrg field' D' #f you <ant to revise the chargeBs escri&tion K<hich <ill a&&ear on the state'ent you createL, e it the 1escri&tion fiel @ QuickBooks automaticall% fills in this field #ith the first paragraph of the Qescrip* tion field "la!eled +Qescription on 8ales Transaction/ if the service is performed !% a su!contractor or partner$ from the item=s record? !ut %ou can see onl% a smidgeon of it' To see the #hole thing? put %our cursor over the Qescription field? and QuickBooks displa%s the full contents of the field in a pop*up tooltip 2ust !elo# the field' E' #f you use classes K&age 1(4L, in the !lass fiel , choose the one you <ant@ Nou can skip the 4lass field if it doesn=t appl% to this statement charge' If %ou set the preference to make QuickBooks prompt %ou a!out classes "page I40$? #hen %ou tr% to save the statement charge? QuickBooks asks if %ou #ant to save it #ithout a class' 4lick 8ave :n%#a% to omit the class? or click 4ancel to return to the transaction so %ou can add one' C' To control <hich state'ent the charge a&&ears on, in the Bille 1ate fiel , choose a ate for the charge@ QuickBooks uses the value in this field to determine #hich statement includes the charge' Jhen %ou add a statement charge that %ou #ant to save for a future statement? !e sure to choose a !illed date #ithin the correct time period' 5or e0ample? if a mem!ership fee comes due in :pril? choose a !illed date that falls in :pril' That #a%? the statement charge #on=t sho# up until %ou generate the customer=s :pril statement' <n the other hand? if %ou forgot a charge from the previous month? set its !illed date to a da% in the current month so the charge appears on this month=s statement' 10' #f you &lan to assess finance charges for late &ay'ents, in the 1ue 1ate fiel , choose the ay <hen &ay'ent is ue@ QuickBooks uses this date along #ith %our preferences for finance charges "page I 0$ to calculate an% late charges due' "The due date is !ased on the terms %ou appl% to the customer Zpage D1['$ But late*charge calculations don=t happen until %ou generate statements' 11' To save the state'ent charge, click the Recor .utton@
T#6

@.B.>:TIB@ 8T:T.M.BT8

If %ou charge the same amount ever% month? memoriKe the first statement charge: Jith the statement charge filled in and selected in the register? press 4trlTM or right*click the statement charge and then choose MemoriKe 8tmt 4harge on the shortcut menu' In the MemoriKe Transaction dialog !o0? set its recurrence schedule to the same da% each month and choose the option to record the transaction automaticall% "page &0I$? and then click <6' QuickBooks then takes care of entering %our statement charges for %ou? so all %ou have to do is generate customer statements once a month'

CHA5teR 11: 5RODUCING

26

@.B.>:TIB@ 8T:T.M.BT8

)enerating !usto'er $tate'ents

QuickBooks is smart? !ut it can=t read %our mind' The statements it generates in* clude onl% the statement charges and other transactions %ou=ve entered' 8o !efore %ou produce monthl% statements? dou!le*check that %ou=ve entered all pa%ments? credits? and refunds that %our customers are due? and all ne# statement charges for the period' To !egin creating statements? in the Aome page=s 4ustomers panel? click the 8tatements icon "or choose 4ustomersM4reate 8tatements$' :s 5igure 11*& sho#s? ever%thing a!out the statements %ou generate appears in the 4reate 8tatements #indo#? including the date range for the statements? the customers %ou #ant to send statements to? the template %ou=re using? printing options? and finance charges' The sections that follo# e0plain %our options and the !est #a% to appl% them'

F i )%RE 119(

The options in the 8elect 4ustomers section let %ou create statements for a su!set of %our customers? #hich comes in hand% if %ou send statements to some customers !% email and to some !% ;'8' mail? for e0ample' In that case? %ou=d create t#o sets: one for email and the other for paper' Nou might also create a statement for a single customer if %ou made a mistake and #ant a corrected version' <r %ou can generate statements onl% for customers #ith !alances'

!H44$#>) THE 1*TE R*>)E 8tatements t%picall% cover a set period of time? like a month' But the statement=s date doesn=t have to !e during that period' 5or e0ample? %ou might #ait until the da% after the period ends to generate the statement so %ou=re sure to capture ever% transaction' In the 4reate 8tatements #indo#=s 8elect 8tatement <ptions section? %ou can ad2ust the follo#ing settings: V $tate'ent 1ate@ In this field? t%pe the date that %ou #ant to appear on the statement' In 5igure 11*&? for e0ample? the statement date is the last da% of the statement period'

27

QUICKBOOKs 2014: tHe MIssInG

V $tate'ent 6erio Fro' W To W@ 8elect this option to create statements for a period of time' 5or e0ample? if %ou produce monthl% statements? in the 5rom !o0? choose the first da% of the month? and in the To !o0? choose the last da% of the month' <r %ou can choose dates to generate statements for a )uarter or other date range' V *ll o&en transactions as of $tate'ent 1ate@ 4hoosing this option adds ever% unpaid statement charge to the statement? regardless of #hen the charge hap* pened' This option is particularl% helpful #hen %ou #ant to generate a list of all overdue charges so %ou can send a reminder to #oefull% tard% customers' To filter the list of open transactions to onl% those overdue !% a certain num!er of da%s? turn on the +Include onl% transactions over S da%s past due date/ check* !o0? and then t%pe the num!er of da%s late'
>4TE

@.B.>:TIB@ 8T:T.M.BT8

If %ou=ve turned on the multiple currenc% preference "page I C$? the 4reate 8tatement #indo# displa%s the :(> :ccount !o0 at its top left' ;se that drop*do#n menu to choose the correct :ccounts >eceiva!le account for the currenc% that applies to the statements %ou #ant to create' >epeat the statement*generation steps for each currenc% %ou use' $E2E!T#>) !%$T4MER$ QuickBooks initiall% selects the :ll 4ustomers option !ecause most companies send statements to ever% customer' But %ou can choose another option to limit the list of recipients' "The ne0t time %ou open the 4reate 8tatements #indo#? QuickBooks remem!ers the option %ou chose and selects it automaticall%'$ Aere are %our other customer options and the reasons %ou might choose each one: V Multi&le !usto'ers@ To specif% the e0act set of customers to #hom %ou #ant to send statements? choose this option' 5or e0ample? %ou can select customers #ho received statements #ith errors on them' :fter %ou pick this option? click the 4hoose !utton that appears to its right' In the ,rint 8tatements dialog !o0 that opens? QuickBooks automaticall% selects the Manual option? so %ou can select each customer or 2o! that %ou #ant to send a statement to "click individual customers or 2o!s or drag over ad2acent customers to select them and displa% checkmarks ne0t to their names$' The :utomatic option isn=t reall% automaticU%ou have to t%pe a customer=s name e0actl% as it appears in the 4ustomer Bame field in the customer=s record to select that single customer' 8o it=s much easier to select the Manual option and then scroll to the name %ou #ant' V 4ne !usto'er@ To create a corrected statement for a single customer? choose this option' In the drop*do#n list that appears? click the do#n arro#? and then choose the customer or 2o!' V !usto'ers of Ty&e@ If %ou categoriKe customers !% t%pe and process their statements differentl%? choose this option' 5or e0ample? %ou might spread %our !illing #ork out !% sending statements to %our corporate customers at the end

GENERATIN
8T:T.M.BT8

(? t%e 3(nt% *n) t( in)ivi)1*/s (n t%e 16t%' In t%e )&(2-)(=n /ist

choose a customer t%pe' V 6referre $en Metho @ If %ou print some statements and email others? %ou=ll have to create statements in t#o !atches' 4hoose this option and? in the drop* do#n list that appears? pick one of the send methods' 5or e0ample? choose .*mail here and then click the .*mail !utton at the !ottom of the #indo# to send statements to the customers #ho prefer to receive !ills that #a%' ",age &02 e0plains ho# to email forms'$
T#6

If %ou loathe stuffing envelopes and licking stamps? offer %our customers a discount for receiving their statements "or invoices and credit memos$ via email' The%=re likel% to sa% %es? and %ou can then shoot statements out from QuickBooks in the !link of an e%e' V /ie< $electe !usto'ers@ Before %ou generate statements !% clicking ,rint or .*mail? click this !utton to make sure %ou=ve chosen the correct customers' $ETT#>) *11#T#4>*2 46T#4>$ In the 4reate 8tatements #indo#=s Template !o0? QuickBooks automaticall% selects Intuit 8tandard 8tatement? !ut %ou can choose %our o#n customiKed template in* stead' Nou can also control #hat QuickBooks adds to statements and #hich state* ments it should skip: V !reate 4ne $tate'ent@ In this drop*do#n list? choosing ,er 4ustomer can save some trees !ecause it makes QuickBooks generate one statement for each cus* tomer? no matter ho# man% 2o!s %ou do for them' "<n the statements? charges are grouped !% 2o!'$ If each 2o! has its o#n mailing address? %ou can create separate statements for each 2o! instead !% choosing ,er Oo! here'

V $ho< invoice ite' etails on state'ents@ If %ou send statements onl% to find %ourself ans#ering customers= )uestions a!out #hat line items represent? turn on this check!o0 to include invoice details on statements' That #a%? %our customers can see all the info a!out the invoices on the statement? #hich could lead to faster pa%ments' 8a% %ou run a landscaping compan% and mo# la#ns once a #eek' B% turning on this check!o0? %ou don=t have to send #eekl% invoicesW instead? %ou can send a monthl% statement that includes the individual invoice details' V 6rint state'ents .y .illing a ress =i& co e@ Turn on this check!o0 if %ou have a !ulk*mail permit? #hich re)uires that %ou mail !% \ip code' V 6rint ue ate on transactions@ QuickBooks automaticall% turns on this check* !o0 !ecause %ou=ll t%picall% #ant to sho# the due date for each entr% on %our statements' V 1o not create state'ents@ ,rinting unnecessar% statements is a #aste of time and paper' QuickBooks includes several settings that %ou can choose to skip certain statements' 5or e0ample? %ou can turn on the +#ith a Kero !alance/ check!o0 to skip statements for customers #ho don=t o#e %ou an%thing'

2F

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" GENERATIN P e a v e

(? t%e 3(nt% *n) t( in)ivi)1*/s (n t%e 16t%' In t%e )&(2-)(=n /ist

CHA5teR 11: 5RODUCING

29

this check!o0 off if %ou #ant to send a statement to sho# that the customer=s last pa%ment arrived and that its !alance due is Kero'$ Nou might also decide to skip customers unless their !alance e0ceeds %our t%pical cost of processing a statement' Jith the cost of a first*class stamp and letterhead? envelope? and a la!el? %ou might skip statements unless the !alance is at least Y or so' Turn on the +#ith a !alance less than/ check!o0 and? in the !o0 to its right? t%pe a dollar value' Nou can also skip customers #ith no activit% during the statement periodUno charges? no pa%ments? no transactions #hatsoeverU!% turning on the +#ith no account activit%/ check!o0' QuickBooks automaticall% turns on the +for inactive customers/ check!o0 !e* cause there=s no reason to send statements to customers #ho aren=t activel% doing !usiness #ith %ou' V *ssess Finance !harges@ Bot surprisingl%? %ou have to turn on QuickBooks= finance charge feature !efore %ou can assess finance charges "see page &41$' <nce %ou=ve done that? %ou can click this !utton to add finance charges to %our statements' In the :ssess 5inance 4harges dialog !o0? %ou have the opportunit% to turn off the checkmarks for individual customers' 5or e0ample? if a s)uir* rel ate %our customer=s last statement? %ou can turn off the checkmark in that customer=s entr% to tell QuickBooks not to penaliKe her #ith a finance charge' "Nou can also assess finance charges !efore %ou start the statement process !% clicking the 5inance 4harges icon on the Aome page'$

@.B.>:TIB@ 8T:T.M.BT8

6revie<ing $tate'ents
Before %ou print statements on e0pensive letterhead or email them to %our custom* ers? it=s a good idea to previe# them to make sure %ou=ve chosen the right customers and that the statements are correct' Aere=s ho# to previe# statements !efore %ou print or email them: 1' #n the !reate $tate'ents <in o<, click 6revie<@ QuickBooks opens the ,rint ,revie# #indo# "5igure 11*4$? #hich #orks like its counterparts in other programs' 2' !lick G6rev &ageH or G>e"t &ageH to vie< the other state'ents in this .atch@ If %ou left %our reading glasses at home? click \oom In to get a closer look' "The !utton=s la!el s#itches to read +\oom <ut/ so %ou can return to a !ird=s*e%e vie#'$ &' To return to the !reate $tate'ents <in o< an &rint or e'ail your state9 'ents, click !lose@ The ,rint ,revie# #indo# includes a ,rint !utton? !ut it=s not the !est #a% to print statements' 4licking it !egins printing %our statements immediatel% so %ou don=t have a chance to set %our print options? like #hich printer to use or the num!er of copies' To ad2ust those settings as descri!ed on page 2C1? click 4lose? and then click ,rint in the 4reate 8tatements #indo# instead'

#0

QUICKBOOKs 2014: tHe MIssInG

GENERATIN
8T:T.M.BT8

F i )%RE 1194

If %ou generate statements for a given time period? the first line in the !od% of a statement is +Balance for#ard?/ #hich is the amount due prior to this statement=s opening date' The value in the :mount Que field is the total amount the customer o#es %ou? #hich is the sum of the +Balance for#ard/ value plus all the transac* tions for that customer or 2o! that happened during the statement=s date range? including pa%ments' :t the !ottom of the state* ment? the :mount Que figure is carved up into ho# much is current and ho# much is past due'

)enerating $tate'ents
Jhen %ou=re a!solutel% sure the statements are correct? in the 4reate 8tatements #indo#? click ,rint or .*mail to generate %our statements' This section descri!es ho# to do !oth' EM*#2#>) $T*TEME>T$ To email statements directl% from QuickBooks? in the 4reate 8tatements #indo#? click .*mail' If %ou use Microsoft <utlook? QuickBooks creates email messages in <utlook and automaticall% fills in the customers= email addresses' The messages contain the standard message %ou=ve set up for statements "page IIC$' If %ou set up QuickBooks to use a #e!*!ased email service instead "page IIC$? the 8elect 5orms To 8end dialog !o0 opens? sho#ing the statements %ou=re a!out to email' There %ou can select additional statements? turn off statements %ou don=t #ant to send? and click a statement to previe# its content' 4lick 8end Bo# to dispatch them to %our customers'

#0

QUICKBOOKs 2014: tHe MIssInG

6R#>T#>) $T*TEME>T$ To print statements: 1' #n the !reate $tate'ents <in o<, click 6rint@ QuickBooks opens the ,rint 8tatement"s$ dialog !o0' 2' !hoose the &rinter you <ant to use@ 5or e0ample? if %ou have a printer loaded #ith preprinted forms? select it in the +,rinter name/ drop*do#n list' "8ee page 2C1 to learn ho# to designate a printer so QuickBooks uses it ever% time %ou print statements'$ &' $elect one of the G6rint onH o&tions@ If %ou select +Intuit ,reprinted forms?/ QuickBooks doesn=t print the name of the form or the lines around fields? !ecause the%=re alread% on the preprinted page' The +Blank paper/ option tells the program to print the statement e0actl% the #a% %ou see it in the ,rint ,revie# #indo#' The Petterhead option shrinks the form to leave a 2*inch !and at the top of the page for %our compan% logo'
T#6

@.B.>:TIB@ 8T:T.M.BT8

If %our letterhead is laid out in an unusual #a% "%our logo runs do#n the left side of the page? for instance$? create a custom statement template "page D11$ that leaves room for %our letterhead elements? and then choose the +Blank paper/ option' 4' #n the G>u'.er of co&iesH .o", ty&e the nu'.er of co&ies of each state9 'ent you <ant to &rint@ 5or e0ample? if %ou #ant one cop% for the customer and one for %our files? t%pe 2' ' !lick 6rint@

CHA5teR 11: 5RODUCING

#1#

!H*6TER

12 Transaction Timesavers

uickBooks can Kip %ou through the t#o !asic #a%s of producing and distri!ut* ing invoices and other forms: on paper and electronicall%' Jithin those t#o camps? %ou can choose to produce and send forms as soon as %ou complete them or place them in a )ueue to process in !atches' 5or sporadic forms? it=s easier to print or email them as %ou go' But #hen %ou generate doKens or even hundreds of sales orders? invoices? statements? or checks? printing and emailing !atches is a much !etter use of %our time' If %ou have #orkhorse transactions that %ou enter again and again? QuickBooks can memoriKe them and then fill in most? if not all? of the fields in future transactions for %ou' 5or transactions that happen on a regular scheduleUlike monthl% customer invoices or vendor !illsUthe program can remind %ou #hen it=s time to record the transaction? or even add the transaction #ithout an% help from %ou' Nou can also memoriKe transactions that %ou use occasionall%? such as estimates? and call on them onl% #hen %ou need them' QuickBooks= search features can help %ou track do#n financial info? #hich %ou can appreciate if %ou=ve ever hunted franticall% for a transaction' Jhether %ou #ant to correct a !illing pro!lem on a customer=s invoice? check #hether %ou paid a vendor=s !ill? or look for the item %ou #ant to add to an estimate? QuickBooks gives %ou sev* eral #a%s to search' Nou can look for different t%pes of transactions #ithin various date ranges in the 4ustomer? Lendor? and .mplo%ee 4entersUand the Inventor% 4enter? if %ou use QuickBooks ,remier or .nterprise' The Item Pist #indo# sports a fe# search !o0es for finding the items %ou #ant' 5orm #indo#s? such as 4reate Invoices? have a 5ind !utton on their Main ta!s so %ou can )uickl% find transactions of the corresponding t%pe' Nou can use the program=s 8earch

###

feature to search throughout %our compan% file or QuickBooks' :nd the full* !lo#n 5ind feature is perfect for surgical searches' This chapter e0plains all %our options'

#4

QUICKBOOKs 2014: tHe MIssInG

,>IBTIB@ 5<>M8

>4TE

QuickBooks= :ttachments feature lets %ou attach files to records? such as customers and vendors? and to transactions? such as invoices' 8ee the !o0 on page 2C for more info'

,rinting 5orms
Before %ou start printing? %ou have some setup to do' But once QuickBooks= print settings are in place and there=s paper in %our printer? %ou can print forms #ith 2ust a click or t#o' If %ou #ant to appl% special settings to certain t%pes of forms? for each one? QuickBooks needs to kno# the printer %ou #ant to use? the paper %ou print to "like preprinted forms or letterhead$? and a fe# other details' The program remem!ers these settings? so %ou have to go through this process onl% once for each t%pe of form' 5rom then on? QuickBooks fills in the ,rint dialog !o0=s settings automaticall% #hen %ou choose a t%pe of form to print? although %ou can change the settings !efore %ou print' Jith these prep tasks !ehind %ou? %ou=re read% to print' Nou can either print a form right a#a% or add it to a )ueue to print in !atches' This section e0plains ho# to ac* complish all these printing tasks'
T#6

If %ou #ant to make sure %ou don=t forget to process forms? %ou can create reminders "page 4C1$ for invoices? credit memos? sales receipts? andUif %ou use QuickBooks ,remier or .nterpriseUsales orders that are )ueued up to print'

$etting 6rint 4&tions

Before %ou print an% documents in QuickBooks "not onl% invoices and other sales forms? !ut also timesheets? pa% stu!s? reports? and so on$? take a fe# minutes to set up the printer"s$ %ou use' The program lets %ou assign a different printer for each t%pe of document' Jh% #ould %ou #ant to do thatG Because it can save %ou a lot of time? #asted paper? and frustration? especiall% if %ou print invoices on multipart forms? pa%checks on preprinted check forms? statements on letterhead? and reports on plain paper' 6eep each printer stocked #ith the right t%pe of paper? and %ou can print %our documents #ith !arel% a glance at the print options' :lthough %ou can assign a different printer to each t%pe of QuickBooks form? %ou pro!a!l% have onl% one or t#o printers stocked #ith special paper' 8o %ou can !%pass printer setup for the forms %ou print using !asic settings? such as printing to %our #orkhorse printer on !lank paper? using portrait orientation' If %ou set up print settings in QuickBooks !efore %ou print? the program #ill fill in those settings for %ou automaticall% #hen %ou choose a t%pe of form' "Ao#ever? print dialog !o0es still appear? so %ou can change an% print options !efore commit* ting %our documents to paper'$

T#6

Man% of the options in the +,rinter setup/ dialog !o0 are the same as options %ou can set #ithin %our operating s%stem? as 5igure 12*1 sho#s' Ao#ever? QuickBooks keeps the options %ou choose in its +,rinter setup/ dialog !o0 separate from %our operating s%stem settings' 8o? for e0ample? if %ou use Jindo#s= printer options to set %our most popular printer to use portrait orientation? %ou can set that same printer to use landscape orientation in QuickBooks'

5RINTIN
5<>M8

F i )%RE 1291

The printers that %ou=ve set up in %our operating s%stem are the ones that appear in the +,rinter name/ list here' QuickBooks starts out !% displa%ing the printing preferences %ou set up in %our operating s%stem? !ut %ou can ad2ust them !% choosing a printer and then clicking <ptions'

To assign and set up printers for forms in QuickBooks? choose 5ileM,rinter 8etup' Then ad2ust the follo#ing settings: V For' >a'e@ :s %ou learned earlier? in QuickBooks? each form has its o#n print settings? so %ou=re free to print invoices on letterhead? timesheets in landscape orientation? and checks to a printer filled #ith preprinted checks' ;se this drop* do#n list to choose the form %ou #ant to set up for printing' V 6rinter na'e@ 4hoose a printer here to anoint it as the standard for the form %ou selected' Jhenever %ou print that t%pe of form? QuickBooks #ill automaticall% select this printer? !ut %ou can al#a%s choose a different printer Ufor instance? #hen %ou s#itch !et#een printing paper documents and creating :do!e ,Q5 files that %ou can email'

V 4&tions@ If %ou #ant to ad2ust the properties for the printer %ou chose? click this !utton' In the dialog !o0 that appears? depending on the t%pe of printer? %ou can change things like the document=s orientation? page order? pages per sheet? print )ualit%? paper tra%? color? and so on'
>4TE

The rest of the settings in this list appear for most of the forms in the 5orm Bame drop*do#n list? !ut not #hen %ou select >eport or @raph' 8ee page C1 to learn a!out print settings for reports'

CHA5teR 12: TRAN ACTION

#6

,>IBTIB@ 5<>M8

6rinter ty&e@ Jhen %ou choose a printer name? QuickBooks fills in this !o0 #ith its !est guess of the t%pe "it usuall% guesses right$' If it guesses #rong? simpl% choose the correct t%pe in this drop*do#n list' If the printer feeds individual pages through? such as letterhead or !lank paper? choose +,age* oriented "8ingle sheets$'/ If it feeds continuous sheets of paper #ith perforations on the edges? such as the green*striped paper so popular in the past? choose +4ontinuous ",erforated .dge$'/

V 6rint on@ QuickBooks gives %ou three options here: U #ntuit 6re&rinte for's@ If %ou purchase preprinted forms? #hich t%picall% include %our compan%=s information? field la!els? and lines that separate fields? choose this option' Jhen %ou print %our documents? QuickBooks sends onl% the form data to fill in the form'
T#6

If %ou use preprinted forms? a small misalignment can make %our documents look slopp% and unprofes* sional' Nou=ll learn ho# to align documents to the paper in %our printer in the ne0t section' U Blank &a&er@ This option tells QuickBooks to print ever%thing on %our docu* ment template: compan% info? logo? la!els? and data' This is the easiest #a% to print !ecause %ou don=t have to #orr% a!out aligning the paper and the form' If %ou set up a template #ith %our compan% logo and attractive fonts "page D1 $? %ou can produce a professional*looking form on !lank paper' U 2etterhea @ Jhen %ou print to letterhead that alread% includes %our com* pan%=s address and other information? %ou don=t need to print that info on %our documents' 4hoose this option to tell QuickBooks to skip printing %our compan% information'
T#6

The Petterhead option tells QuickBooks to start printing the form 2 inches from the top of the paper' If %our letterhead has %our logo and compan% information some#here other than the top of the page? don=t use this option' Instead? create a custom template for %our form "page D11$ to leave room for the logo' Then? #hen %ou print? select the +Blank paper/ option' V 1o not &rint lines aroun each fiel @ Turning on this check!o0 is a matter of personal preference' Pines around each field make it clear #hich information !elongs to #hich la!el? !ut %ou might consider those lines unnecessar%' If %our template separates fields to %our satisfaction? turn off this check!o0 to print onl% the la!els and data? not !orders around each field' "Because preprinted forms include !orders? QuickBooks automaticall% turns on this check!o0 if %ou choose the +Intuit ,reprinted forms/ option'$

*ligning For's an 6a&er

If %ou=ve ever gotten lost in an office*suppl% store? %ou understand #h% printing includes so man% options' Nou can print on different t%pes of paper using different t%pes of printers? and making the t#o line up properl% can !e a delicate process'

:nd !esides invoices and other forms? %ou might also print ancillar% documents like mailing la!els and packing slips' To save some trees and %our sanit%? make sure the paper in %our printer is aligned properl% !efore %ou print? especiall% if %ou use fanc% letterhead or preprinted forms' "Jhen %ou use preprinted forms or continuous*feed paper #ith perforations for page !reaks? the alignment of the paper is crucial: If it=s not lined up properl%? %our data #on=t appear ne0t to the correct la!els or an invoice might print over a page !reak'$ It=s a good idea to print a sample to check the alignment of %our forms and paper ever% time %ou print? !ut it=s particularl% important if %ou=re printing a !ig !atch of forms' If the sample=s alignment is off? here=s ho# to save time? paper? and %our mental health: 1' !hoose FileM6rinter $etu&@ The +,rinter setup/ dialog !o0 opens'
>4TE

,>IBTIB@ 5<>M8

Nou can also align forms 2ust !efore %ou print a !atch of forms: 4hoose 5ileM,rint 5orms? and then choose the t%pe of form %ou #ant to align? such as Invoices' In the +8elect Zforms[ to ,rint/ dialog !o0? select the ones %ou #ant to print and then click <6 to open the +,rint Zforms[/ dialog !o0? such as ,rint Invoices if %ou=re printing invoices' In that dialog !o0? click :lign' 2' Fro' the For' >a'e ro&9 o<n list, choose the ty&e of for' you <ant to align, an then click *lign@ If %ou have more than one template to choose from? QuickBooks opens the :lign ,rinter dialog !o0' 4hoose the template %ou #ant to use to align %our paper? and then click <6' If %ou have onl% one template? the program goes straight to the 5ine :lignment dialog !o0 or the +;se b4oarse= for Big Lertical :d2ustments/ dialog !o0? depending on #hether the +,rinter t%pe/ setting in the +,rinter setup/ dialog !o0 is ,age*oriented "8ingle sheets$ or 4ontinuous ",erforated .dge$' If %ou use a page*oriented printer? the 5ine :lignment dialog !o0 appears and %ou can skip to step 4' If %ou use a continuous*feed printer? %ou=ll perform !oth steps & and 4' &' #f the 6rinter ty&e is !ontinuous K6erforate E geL, the G%se X!oarseB for Big /ertical * Iust'entsH ialog .o" o&ens@ #f the align'ent is <ay off, &osition the &a&er so the &rint hea is Iust .elo< a &age .reak, click !oarse, an then click 4: to &rint a sa'&le for'@ Qon=t ad2ust the paper in %our printer "QuickBooks #arns %ou several times not to$' The form that prints includes te0t indicating a pointer line' Jhen the 4oarse :lignment dialog !o0 appears? in the ,ointer Pine ,osition !o0? t%pe the num!er of the line preprinted in the paper=s margin #here the pointer line te0t printed' QuickBooks uses that num!er to align the form and the paper' 4lick <6 to print another sample' Jhen the alignment is correct? click 4lose' Nou can then perform a fine alignment? if necessar%? !% clicking 5ine :lign'

CHA5teR 12: TRAN ACTION

#8#

,>IBTIB@ 5<>M8

4' #n the Fine *lign'ent ialog .o"Bs /ertical an Hori=ontal .o"es KFigure 1292L, ty&e nu'.ers to re&resent the hun re ths of an inch to 'ove the for' to line it u& <ith the &a&er@ :fter %ou t#eak the alignment? click ,rint 8ample to check the printed form=s appearance' Jhen the form is aligned? click <6Uand keep %our mitts off the paper in the printer'

F i )%RE 1292

: positive num!er in the Lertical !o0 moves the form to#ard the top of the page' : positive num!er in the AoriKontal !o0 moves the form to the right on the page' Begative vertical and horiKontal num!ers move the form do#n and to the left? respectivel%'

!hoosing a 6rint Metho

:t the top of each QuickBooks form=s #indo# are the same !asic printing options? as sho#n in the 4reate Invoices #indo# in 5igure 12*&' Aere=s a guide to %our choices for printing documents: V 6revie< a for' .efore &rinting@ <n the form #indo#=s Main ta!? click ,rint and then choose ,revie# from the drop*do#n menu' V 6rint one for'@ If %ou #ant to print the current form? on the form #indo#=s Main ta!? click ,rint and then choose the t%pe of form from the drop*do#n menu "in 5igure 12*&? that=s Invoice$'

F i )%RE 129(

5rom a form=s #indo#? %ou can print one document at a time or )ueue them up to print in !atches' To process !atches of different t%pes of docu* ments? %ou can also choose 5ileM,rint 5orms from the main QuickBooks menu !ar and then choose the t%pe of form %ou #ant to print'

#F

QUICKBOOKs 2014: tHe MIssInG

V 6rinting in .atches@ If %ou turn on the ,rint Pater check!o0 at the top of the form #indo#? QuickBooks adds the current form to a )ueue that %ou can print as a !atch' To print the !atch of forms? at the top of the form #indo#? click ,rint and then choose Batch from the drop*do#n menu' V 6rint s&ecial for's@ If %ou #ant to print a packing slip? shipping la!el? or en* velope to go #ith the form %ou=re printing? at the top of the form #indo#? click ,rint and then choose ,acking 8lip? 8hipping Pa!el? or .nvelope from the drop* do#n menu' If %ou choose .nvelope? %ou have to specif% the siKe and #hether %ou #ant to include the return address "%ou don=t if %our envelopes alread% have %our return address on them$' Nou can even print a deliver% !arcode for addresses in the ;nited 8tates'
)EM #> THE R4%)H

,>IBTIB@ 5<>M8

6eeping >elated Info Bear at Aand

QuickBooks offers a helpful file*attachment feature that lets %ou attach files to records and transactions in %our compan% file' 5or e0ample? %ou can attach an electronic cop% of a 2o! contract to a customer record? a photo of an item %ou sell to the item=s record? or a scanned receipt to a credit card charge' QuickBooks gives %ou several different #a%s to use this fea* ture? depending on #here %ou are in the program' In the Qoc 4enter "4ompan%MQocumentsMQoc 4enter$? %ou can attach documents that %ou scan in #ith a scanner or drag over from <utlook or folders on %our computer' In the 4ustomer 4enter? Lendor 4enter? .mplo%ee 4enter? or Inventor% 4enter? select the name or item %ou #ant to attach a file to and then click the :ttach !utton at the upper right of the #indo# "the !ut* ton has a paper*clip icon on it$' In a transaction #indo# like 4reate Invoices? displa% the transaction %ou #ant to attach something to? and then click the :ttach 5ile !utton on the #indo#=s Main ta!' Jhen %ou click either the :ttach or :ttach 5ile !utton? the :ttachments #indo# appears' :t the top of the #indo#? click the 4omputer? 8canner? or Qoc 4enter icon to choose #here the file %ou #ant to attach is coming from' <r simpl% drag the file onto the area la!eled +Qrop document from <utlook? %our desktop? or folders here'/ :ttaching documents to records and transactions is a great #a% to keep reference info #ithin eas% reach' Jhenever %ou open a record or transaction in QuickBooks? %ou can see related files !% clicking the :ttach or :ttach 5ile !utton' Ao#ever? if %ou #ant to attach files that change from time to time? such as re)uirements or statements of #ork? there are some caveats to !e a#are of' Jhen %ou create an attachment in QuickBooks? %ou aren=t attaching the original document' "8ome programs? like Jord and .0cel? let %ou insert h%perlinks to files so that clicking a link opens the original file regardless of #here it=s located? !ut QuickBooks doesn=t #ork that #a%'$ Instead? QuickBooks creates a cop% of the file and attaches the cop%' 8o if %ou edit the original document? %ou #on=t see those changes in the attached document' QuickBooks puts the copies it creates in a set of su!folders #ithin the folder that holds %our compan% file' 8a% %our compan% file is stored in M% QocumentscQataS5iles' If %ou attach a document to an invoice? QuickBooks stores a cop% of the file in the folder M% QocumentscQataS5ilesc :ttachcZcompan% file name[cT0ncZIQ[? #here +IQ/ represents the transaction' If %ou attach a document to a customer=s record? the cop% ends up in M% QocumentscQataS5ilesc:ttachc Zcompan% file name[cPistcBamecZIQ[? #here +IQ/ is a code that represents the customer' QuickBooks is particular a!out #here a compan% file=s :ttach folder is located' If %ou move it? %our attached files for that compan% file #on=t sho# up in the Qoc 4enter' If files go missing in the Qoc 4enter? make sure the :ttach folder is in the same folder that holds the corresponding compan% file' Then? in QuickBooks? choose 4ompan%MQocumentsM>epair :ttached Qocument Pinks' 5ortunatel%? %ou don=t have to navigate to the :ttach folders to find %our file attachments' Nou can simpl% manage %our attached files in the Qoc 4enter'

5RINTIN G

5&intin, One !(&3 W%en <(1To )is2/*< ?(&3 its .(&&es2(n)in, =in)(=+ <(1 .*n right a#a%' previe# * the formin !efore %ou print it? on the #indo#=s Main ta!? click
,rintM,revie#' The ,rint ,revie# #indo# opens and sho#s %ou #hat the form #ill look like #hen %ou print it' 4lick 4lose to close the ,rint ,revie# #indo# and return to the form=s #indo#' To print the current form? click ,rint and then choose the form t%pe "Invoice? in this e0ample$' QuickBooks displa%s the ,rint <ne Invoice dialog !o0? #here %ou can choose the printer and paper' "Nou can also previe# the form !% clicking ,revie# in this dialog !o0'$
>4TE

To prevent em!eKKling? QuickBooks automaticall% saves forms #hen %ou print them' That #a%? if %ou change a form after %ou print it? the audit trail sho#s a record of the change'

6rinting in Batches
If the ,rint Pater check!o0 is turned on !efore %ou save a form? QuickBooks adds that form to a print )ueue' :fter %ou=ve checked that %our printer contains the cor* rect paper and that the paper is aligned properl%? %ou can print all the forms in the )ueue in 2ust a fe# steps: 1' !hoose FileM6rint For's an then choose the ty&e of for' you <ant to &rint@ K4r, on the Main ta. of the for'Bs <in o<Plike !reate #nvoices, for e"a'&lePclick 6rintMBatch@L QuickBooks opens the +8elect Zforms[ to ,rint/ dialog !o0 #ith all %our unprinted forms selected? as sho#n in 5igure 12*4' Nou can turn checkmarks on or off one at a time or !% dragging do#n the checkmark column' Nou can also select or deselect all the invoices !% clicking 8elect :ll or 8elect Bone'
>4TE

In QuickBooks 2014? #hen %ou pa% a !ill? %ou can print a !ill pa%ment receipt' :fter %ou pa% !ills? choose 5ileM,rint 5orms MBill ,a%ment 8tu!s to see the !ill pa%ment receipts that are read% to print'

F i )%RE 1294

To remove an% form from the !atch? click its checkmark to turn it off' To print la!els? click the ,rint Pa!els !utton' ":s e0plained in the ne0t section? %ou have to print la!els !efore forms'$ Then? after the la!els have printed? click <6 to print the forms'

40

QUICKBOOKs 2014: tHe MIssInG

2' #f you <ant to &rint la.els for the selecte for's, click 6rint 2a.els@ The ne0t section dishes out the details on printing la!els' :fter %ou print the la!els? %ou=re !ack in the +8elect Zforms[ to ,rint/ dialog !o0? so %ou can print the forms that go #ith them' &' !lick 4: to &rint the selecte for's@ #n the G6rint Rfor'sSH ialog .o", click 6rint@ Because pro!lems can occur during printing "paper 2ams? lo# toner? or smears$? the program opens the +,rint Zforms[ * 4onfirmation/ dialog !o0 after it prints the forms' 4' #f the for's &rinte correctly, click 4: to close the ialog .o"@

,>IBTIB@ 5<>M8

If a pro!lem occurred? in the +,rint Zforms[ * 4onfirmation/ dialog !o0? click the >eprint cell for each form that didn=t print correctl% and then click <6 to reprint them' If the #hole !atch is a loss? click 8elect :ll'

6rinting Mailing an $hi&&ing 2a.els

QuickBooks can print mailing la!els to go #ith some of the forms %ou print? such as invoices' But after %ou print forms? the program removes the forms from the +8elect Zforms[ to ,rint/ dialog !o0? so %ou have to print the la!els !efore %ou print the forms' Aere=s ho#: 1' !hoose FileM6rint For's, an then choose the ty&e of for' for <hich you <ant la.els@ QuickBooks opens the +8elect Zforms[ to ,rint/ dialog !o0 #ith all %our un* printed forms selected' 2' #n the G$elect Rfor'sS to 6rintH ialog .o", click 6rint 2a.els@ QuickBooks opens the +8elect Pa!els to ,rint/ dialog !o0 and automaticall% chooses the Bame option? #hich prints la!els for the names associated #ith each form that=s #aiting to print'
T#6

If %ou=ve created forms for a specific customer t%pe or vendor t%pe? in the +8elect Pa!els to ,rint/ dialog !o0? choose the 4ustomer T%pe or Lendor T%pe option and then? in the drop*do#n list? select the t%pe %ou #ant to print la!els for' These options are !etter suited for printing la!els not associated #ith %our )ueued formsUfor e0ample? #hen %ou #ant to send a letter to %our retail customers informing them of product re!ates' <r %ou might use them if %ou process forms for retail and #holesale customers at different times of the month' :lternativel%? if %ou #ant to print la!els for a mailing #ithout an associated form "like an open*house announcement$ choose 5ileM,rint 5ormsMPa!els' &' To filter the &rinte la.els .y location, turn on the G<ith Ei& !o es that start <ithH check.o", an then ty&e the .eginning of the Ei& co e you <ant, as sho<n in Figure 1295@ 5or e0ample? if %ou=re offering a seminar for people in the Qenver area? %ou=d t%pe E01 in the !o0'

CHA5teR 12: TRAN ACTION

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5RINTIN G
F i )%RE 1295

If %ou #ant to print la!els for a mailing that has nothing to do #ith mone% "like an announcement a!out %our ne# office location$? choose 5ileM,rint 5ormsMPa!els' Jhen %ou do that? this dialog !o0 opens? so %ou can 2ump right to selecting the recipients'

4' #n the G$ort la.els .yH .o", choose >a'e or Ei& !o e@ If %ou use !ulk mail? choose \ip 4ode so %ou can !undle %our mail !% \ip code as %our !ulk*mail permit re)uires' ' #f you <ant to &rint shi&&ing la.els rather than la.els that use .illing a 9 resses, turn on the G6rint $hi& To a resses <here availa.leH check.o"@ The +,rint la!els for inactive names/ check!o0 can come in hand% from time to timeUfor instance? if %ou need to send a letter to past and present customers to tell them a!out a product recall' Jhen %ou #ant to send communications to different addresses for each 2o!? even if the 2o!s are for the same customer? turn on the +,rint la!els for 2o!s/ check!o0' I' *fter 'aking sure that youBve selecte the la.els you <ant, click 4:@ QuickBooks opens the ,rint Pa!els dialog !o0' D' #f youBve alrea y chosen the &rinter an settings for la.els in 6rinter $etu&, click 6rint an youBre one@ If %ou #ant to print to different la!els? in the Pa!el 5ormat drop*do#n list? choose the t%pe of la!el %ou=re using' "Nou can find the vendor and la!el num!erUlike :ver% a 2I2Uon the !o0 of la!els'$ The drop*do#n list includes popular :ver% formats along #ith several other options'

42

QUICKBOOKs 2014: tHe MIssInG

:fter %ou print %our la!els? QuickBooks closes the ,rint Pa!els dialog !o0' If %ou clicked ,rint Pa!els in the +8elect Zforms[ to ,rint/ dialog !o0? that dialog !o0 reappears so %ou can click <6 to proceed to printing %our )ueued forms'

.M:IPIB@ 5<>M8

6rinting 6acking $li&s

Jhen %ou ship products to a customer? it=s common to include a packing slip that descri!es #hat should !e in the shipment' In QuickBooks? %ou have to print each packing slip individuall% from the 4reate Invoices #indo#' The packing*slip template that Intuit provides is !asicall% an invoice #ithout prices' Aere are the steps for printing the packing slip for an invoice: 1' #n the !reate #nvoices <in o<, o&en the invoice for <hich you <ant to &rint a &acking sli&@ To find the invoice in )uestion? on the Aome page? click 4ustomers to open the 4ustomer 4enter' 4lick the Transactions ta! on the #indo#=s left? and then? in the list on the right? dou!le*click the invoice %ou #ant? and QuickBooks opens it in the 4reate Invoices #indo#' If the 4reate Invoices #indo# is alread% open? click the left arro# ",revious$ in the #indo#=s Main ta! or click the 5ind !utton? fill in fields that identif% the invoice? and then click 5ind' 2' !lick 6rint, an then choose 6acking $li&@ QuickBooks sets the 4reate Invoices #indo#=s Template !o0 to the packing slip template and opens the ,rint ,acking 8lip dialog !o0? #here %ou can set print options? if necessar%' &' 4nce the settings look goo , click 6rint@ QuickBooks closes the ,rint ,acking 8lip dialog !o0 and prints the packing slip' 4' Back in the !reate #nvoices <in o<, click $ave A !lose@ QuickBooks automaticall% changes the Template !o0 from the packing slip template !ack to the invoice template'
T#6

If %ou #ant QuickBooks to al#a%s use a particular packing slip template? change the packing*slip template preference as descri!ed on page IID'

.mailing 5orms
If %ou=ve lost interest in paper*shuffling? sending invoices and other forms electroni* call% is much more satisf%ing' But to make %our electronic sending as efficient as possi!le? !e sure that all %our customer records include email addresses' <ther#ise? %ou=ll #aste time t%ping email addresses one after another? and the chance of a t%po increases #ith each address %ou t%pe'

CHA5teR 12: TRAN ACTION

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EMAICIN
5<>M8

I? <(1 1se * 2(21/*& e3*i/ 2&(,&*3+ s1.% *s O1t/((0+ Q1i.0B((0s

that program to send forms' Jhen %ou email a form as descri!ed in this section? QuickBooks opens ne# messages in %our email program? #hich %ou can edit as %ou #ould an% email' Jhen %ou send the emails? the% sho# up in %our 8ent Items folder or 8ent !o0' Nou can also tell QuickBooks to use a #e!*!ased email service? like @mail or Aotmail' This section e0plains all %our emailing options'

!hoosing a $en Metho

QuickBooks gives %ou three #a%s to send forms: 8imilar to printing? %ou can email the current form or add it to a )ueue to send in !atches? or %ou can use QuickBooks Billing 8olution "a su!scription service descri!ed in the !o0 on page &01$' Aere are the #a%s %ou can send emails #ithout pa%ing for a su!scription: V $en one for'@ To email the current form? at the top of the form #indo#? click the .mail !utton? and then choose the form=s name? such as Invoice? as sho#n in 5igure 12*I' If the form has files attached in QuickBooks and %ou #ant to attach those files to the email? choose +Zform[ and attached files/ instead? such as +Invoice and attached files'/

F i )%RE 1290

Jhen %ou click the .mail !utton? %ou can choose the form=s name "Invoice? in this e0ample$ to email the form that=s open in the #indo#? or choose Batch to email all the forms in %our to*!e*emailed )ueue' 4hoose +Zform[ and attached files/ to email the form and an% files attached to it in QuickBooks'

V $en ing in .atches@ Jhen %ou turn on the .mail Pater check!o0 at the top of a form #indo#? QuickBooks adds the current form to the )ueue of forms that %ou=ll email all at once' Nou can send them !% clicking the #indo#=s .mail !ut* ton and then choosing Batch'

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QUICKBOOKs 2014: tHe MIssInG

.M:IPIB@ 5<>M8
*2TER>*TE RE*2#T8

QuickBooks Billing 8olution

Intuit=s QuickBooks Billing 8olution is a su!scription mailing service that helps %ou invoice customers and get paid faster' This service costs mone% "Y14'C a month plus DC cents per invoice$? !ut it prints? folds? and mails %our invoices to custom* ers' 8o if %ou=re short of !oth time and office staff? it could !e #orth the price' Invoices go to a centraliKed mail center that prints customiKed !lack*and*#hite invoices using %our logo and invoice template? stuffs envelopes? and mails invoices #ith remittance tear*offs and return envelopes' If %ou add the Merchant 8ervices feature "another su!scrip* tion service$? then %our customers can pa% via credit card' B% su!scri!ing to the Billing 8olution and Merchant 8ervices? %our customers can pa% an% invoice online using a credit cardUno matter ho# %ou send the invoice' This approach also means %ou can do#nload pa%ments into QuickBooks? reducing the num!er of transactions %ou have to enter' :nd Merchant 8ervices gets %our pa%ments into %our !ank account faster' Intuit=s merchant services come in several forms' @o to ## #' p a%m e nt s ' i n t ui t ' com to learn more'

E'ailing 4ne For'

Aere=s ho# to email a form #hen %ou=re looking at it in its corresponding #indo# "these steps use the 4reate Invoices #indo# as an e0ample? !ut the% #ork e)uall% #ell for other sales forms$: 1' #n the !reate #nvoices <in o<, click the E'ail .utton, an #nvoice Kor the corres&on ing for' na'eL@ then choose

Jhat happens #hen %ou choose .mailMInvoice depends on the email program %ou use' If %ou use one of several popular email programs? the program opens and creates a ne# message #ith the fields from QuickBooks filled in and a ,Q5 file of the form attached to it' If %ou use #e!*!ased email "see page IIE to learn ho# to set it up$? the +8end Zform[/ dialog !o0 opens #ith the email fields filled in' If %ou use online pa%ment links? the link for pa%ment appears in the .*mail Te0t !o0'
>4TE

8a% %ou attached files to a form in QuickBooks? as e0plained on page 2C "like photos to sho# that the #ork %ou=re invoicing for is complete? or travel receipts for the reim!ursa!le e0penses on the invoice$? and %ou #ant to attach those files to the email' To email a form and its attached files? on the form #indo#=s Main ta!? click .mailM+Zform name[ and attached files/ "+Invoice and attached files?/ for e0ample$' The email message that QuickBooks creates includes a ,Q5 file of the form and an% files attached to the transaction in QuickBooks' If %ou #ant to attach additional files from %our computer to the email? click the paper clip icon to the right of the :ttach !o0 "la!eled in 5igure 12*D$'

EMAICIN
5<>M8

F i )%RE 1293

Nou send a QuickBooks*generated message 2ust as %ou #ould an email %ou created in %our email program' In <utlook? for e0ample? simpl% click 8end' Jhen %ou email an invoice? QuickBooks attaches it to the email message as an :do!e ,Q5 file' If %ou choose .mailM+Invoice and attached files?/ the invoice and an% files attached to it in QuickBooks sho# up as attachments in the email message'

2' Mo ify the 'essage in any <ay you <ant@ Nou can change the email addresses? su!2ect? and email te0t that QuickBooks automaticall% adds' &' #f you use <e.9.ase e'ail, click the G$en Rfor'SH ialog .o"Bs $en >o< .utton@ #f you use a eskto& e'ail &rogra', click its $en .utton@

E'ailing in Batches
Jhen %ou turn on the .mail Pater check!o0 on the Main ta!s of the #indo#s for forms %ou create? QuickBooks adds them to an email )ueue' Nou can then send all the forms %ou=ve )ueued up in 2ust a couple of steps: 1' !hoose FileM$en For's@

QuickBooks opens the 8end 5orms dialog !o0? #hich lists and selects all %our unsent forms'

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QUICKBOOKs 2014: tHe MIssInG

2' #f you <ant to ski& so'e of the for's, click their check'arks to turn the' off@ Jhen %ou select a form to send in the ta!le on the dialog !o0=s left? a previe# of the message appears to the right of the ta!le' If %ou #ant to change the message? simpl% edit it' &' ;hen youBre rea y, click $en >o<@
>4TE

M.M<>I\IB@ T>:B8:4TI<B8

Nou can also email !atches of forms from the #indo# #here %ou create those forms' 5or e0ample? in the 4reate Invoices #indo#? on the Main ta!? click .mailMBatch'

MemoriKing Transactions
If %ou enter the same transactions over and over? having QuickBooks memoriKe them for reuse saves time' The program can then fill in most? if not all? of the fields for %ou' <nce it memoriKes a transaction? all %ou have to do is choose the memoriKed transaction %ou #ant to reuse and make sure that the values in the ne# transaction are correct !efore %ou save it' This section sho#s %ou ho# to memoriKe transactions and put them to #ork' Aere are some e0amples of ho# %ou can use memoriKed transactions to !e more productive: V Me'ori=ing .ills@ Nou can take some of the sting out of pa%ing !ills !% memo* riKing the ones that use the same info each time: !ills #ith the same items or amounts? or !ills that are due the same da% each month? for e0ample' If a utilit% !ill is al#a%s due the same da%? %ou can memoriKe the !ill so QuickBooks fills in the vendor and account and records it on a regular schedule' Jhen %ou use a memoriKed transaction like this? all %ou do is fill in the amount and save the ne# transaction' <n the other hand? %our office rent !ill pro!a!l% has all the same info each monthUdate? vendor? account? and amountUso %ou can memoriKe the !ill and even set it up to record itself automaticall%' MemoriKed !ills also come in hand% if %ou reorder the same products #ith the same prices from a vendor' 8ee +4reating MemoriKed @roups of Bills/ on page &0E to learn ho# to save even more time'
>4TE

:lthough %ou can memoriKe !ills? %ou can=t memoriKe a !ill pa%ment' The same goes for deposits and invoice pa%ments? !ecause %ou have to choose the !ills or invoices that the pa%ments appl% to' V Me'ori=ing charges an electronic fun s transfers KEFTsL@ If %ou=ve set up automatic vendor pa%ments? like a monthl% health insurance premium charged to %our credit card or %our telephone !ill #ithdra#n automaticall% from %our checking account? %ou can memoriKe those transactions in QuickBooks'

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M.M<>I\IB@ T>:B8:4TI<B8

V Me'ori=ing esti'ates@ If %ou=ve #orked on 2o!s in the past and have a good idea of #hat the% re)uire? %ou can reuse that hard*#on kno#ledge !% memoriK* ing an estimate #ith the la!or hours %ou spend and the )uantities of products and materials %ou need' The !o0 on page 2I2 e0plains ho# to memoriKe an estimate to use on similar 2o!s in the future'
T#6

If %ou reuse transactions onl% occasionall%? %ou might not #ant to fill up the MemoriKed Transaction Pist #ith those transactions' Instead? simpl% duplicate a transaction #henever %ou need it' 5or e0ample? displa% the !ill %ou #ant to cop% in the .nter Bills #indo#? right*click in the #indo#? and choose Quplicate Bill from the shortcut menu' :lternativel%? click +4reate a 4op%/ at the top of the #indo#' Make an% changes %ou #ant? like the date and amount? and then click 8ave - 4lose' QuickBooks can also remind %ou to enter a transactionUsuch as a recurring client invoice for retainersUor even add the transaction #ithout an% help from %ou' 5or e0ample? if %our compan%=s Internet service costs Y2 C each month and %ou pa% it #ith an automatic credit card pa%ment? %ou can tell QuickBooks to memoriKe that charge and automaticall% enter it each month'

!reating a Me'ori=e

Transaction

The MemoriKed Transactions Pist is an anomal% on the Pists menu !ecause %ou don=t create memoriKed transactions the #a% %ou do entries on other lists' Instead? %ou tell QuickBooks to memoriKe e0isting transactions' Aere=s ho#: 1' 4&en the <in o< for the ty&e of transaction you <ant to 'e'ori=e Kfor e"a'&le, the !reate #nvoices <in o< for an invoice, Enter Bills for a .ill, or ;rite !hecks for a checkL@ Nou can memoriKe man% kind of transactions? including checks? credit card charges? !ills? invoices? 2ournal entries? estimates? and so on' 2' Fill in any fiel s that re'ain the sa'e each ti'e you use that transaction@ #f a value changes, leave its fiel .lank@ 5or e0ample? for a !ill? add the items %ou=re !u%ing and their prices' If the )uan* tities change from !ill to !ill? leave the Quantit% fields !lank' <r? for a check? enter the pa%ee and the account to post the e0pense to' If the amount is the same each time? fill in the amountW if the amount changes? leave the amount field !lank' "If an amount field has a value in it? click the field and then press Backspace to delete the value'$ Pater? #hen %ou use the memoriKed transac* tion? QuickBooks fills in all the fields e0cept the ones %ou left !lank? #hich %ou fill in #ith the correct values'
T#6

MemoriKe sales transactions #ith the ,rint Pater or .mail Pater check!o0 turned on so that QuickBooks adds the ne# transactions %ou create to %our print or email )ueue'

4F

QUICKBOOKs 2014: tHe MIssInG

&' ;hen the transaction is set u& the <ay you <ant, &ress !trlOM to o&en the Me'ori=e Transaction ialog .o" Ksho<n in Figure 1297, foregroun L@ Nou can also open this dialog !o0 !% right*clicking in a transaction #indo#? such as the 4reate Invoices #indo#? and then choosing +MemoriKe Zform[/ "MemoriKe Invoice? MemoriKe 4heck? or #hatever$' <r %ou can click MemoriKe at the top of the #indo#'
>4TE

M.M<>I\IB@ T>:B8:4TI<B8

If %ou=ve alread% memoriKed a transaction #ith the same name? the >eplace MemoriKed Transac* tion message !o0 appears instead' To replace the e0isting memoriKed transaction? click >eplace' To add a ne# memoriKed transaction? click :ddW #hen %ou do? QuickBooks opens the MemoriKe Transaction dialog !o0 so %ou can specif% a ne# name and options for the memoriKed transaction' If %ou change %our mind a!out memoriKing the transaction? click 4ancel'

F i )%RE 1297

If the )uantities change from transaction to transaction? %ou can fill in the items on a !ill and their cost? !ut leave the )uantities set to Kero' Pater? #hen %ou use the memo* riKed transaction? QuickBooks fills in all the fields e0cept the ones %ou left !lank or set to Kero? #hich %ou fill in #ith the correct values'

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M.M<>I\IB@ T>:B8:4TI<B8

4' #n the Me'ori=e Transaction ialog .o"Bs >a'e fiel , ty&e a na'e that youBll recogni=e <hen you see it in the Me'ori=e Transaction 2ist@ QuickBooks automaticall% fills in the Bame !o0 #ith the transaction=s ,a%ee name or the name in a transaction? !ut it=s a good idea to enter something more meaningful' Nou can use names like Monthl% Telephone Bill or Aealth Insurance ,remium for !ills %ou pa%? a customer name com!ined #ith a sales form=s name? or the t%pe of retainer? such as 5ull*time ,rogramming 4ontract' ' Tell QuickBooks <hether you <ant it to re'in you to enter transactions@ 4hoosing the +:dd to m% >eminders Pist/ option is great for recurring transac* tions: QuickBooks adds the memoriKed transaction to the >eminders Pist "page 4C1$ and prompts %ou #hen it=s time to enter the ne0t occurrence "though %ou can choose to skip the transaction$' If %ou select this option? specif% ho# often %ou #ant to !e reminded and pick the ne0t reminder date' 5or e0ample? if %ou pa% %our phone !ill on the 10th of each month? in the Ao# <ften !o0? choose Monthl%? and in the Be0t Qate !o0? pick the 10th of the ne0t month' If %ou don=t use a transaction on a regular schedule "like one for sno#plo#ing$? choose the Qo Bot >emind Me option and QuickBooks #on=t add the memo* riKed transaction to the >eminders Pist' Jhen %ou #ant to use the transaction again? press 4trlTT to open the MemoriKed Transaction Pist #indo#? select the transaction? and then click .nter Transaction' 5or transactions that are identical from occurrence to occurrence? such as %our !ill for rent? choose the :utomate Transaction .ntr% option' Nou then tell QuickBooks ho# man% da%s !efore the due date to enter the transaction' ",roviding a fe# da%s of lead time for !ills helps %ou avoid late pa%ments and insufficient*funds charges from %our !ank'$ Jhen that date arrives? QuickBooks records the transaction' Jhen %ou choose :utomate Transaction .ntr%? the Bum!er >emaining !o0 !ecomes active so %ou can t%pe ho# man% pa%ments remain? #hich is ideal for loan pa%ments thatU thankfull%Udon=t go on forever' Nou can also set up groups of memoriKed transactions and enter them all at onceW %ou=ll learn ho# starting on page &0E' I' To 'e'ori=e the transaction, click 4:@ QuickBooks adds the !ill to the MemoriKed Transaction Pist? closes the MemoriKe Transaction dialog !o0? and returns to the form #indo#' D' #f you <ant to save the transaction you create , click $ave A !lose@ If %ou created an invoice or other form simpl% to set up a memoriKed transac* tion? click 4lear in the form #indo#? and then click the #indo#=s 4lose !utton "the R in its upper right$ to close it #ithout saving the form' The ne0t section e0plains ho# to use memoriKed transactions'

%sing a Me'ori=e

Transaction

Ao# %ou generate a ne# transaction from one in the MemoriKed Transaction Pist depends on #hether %ou=ve opted for a reminder? no reminder? or total automation' This section descri!es all three methods' RE!4R1#>) * TR*>$*!T#4> ;HE> 84%BRE REM#>1E1 If %ou create a memoriKed transaction and tell QuickBooks to remind %ou "!% choosing the +:dd to m% >eminders Pist/ option$ #hen the scheduled date arrives? the program adds the !ill to the >eminders Pist "page 4C1$' "If the >eminders Pist displa%s onl% the MemoriKed Transactions Que heading? dou!le*click it to displa% the transactions that are scheduled to !e recorded'$ Aere are the steps for turning a reminder into a transaction: 1' #n the Re'in ers <in o< .elo< the Me'ori=e Transactions 1ue hea 9 ing, ou.le9click a 'e'ori=e transaction to o&en it in its corres&on ing transaction <in o< Klike Enter Bills for a 'e'ori=e .illL@ The transaction that QuickBooks creates contains onl% the memoriKed infor* mation' 2' Make any changes you <ant, fill in any e'&ty fiel s, an then click $ave A !lose@ The transaction #indo# closes? and the memoriKed transaction no longer ap* pears in the >eminders #indo#'
T#6

M.M<>I\IB@ T>:B8:4TI<B8

5or reminders that are hard to miss? tell QuickBooks to displa% the >eminders Pist each time %ou open the compan% file' That #a%? #hen %ou open the compan% file? the program displa%s a 8tart ;p !o0 that asks if %ou #ant to enter memoriKed transactionsW click Bo# to add them' To set this up? choose .ditM,referencesM>eminders and? on the M% ,references ta!? turn on the +8ho# >eminders Pist #hen opening a 4ompan% file/ check!o0' RE!4R1#>) *> 4!!*$#4>*2 TR*>$*!T#4> Jhen %ou memoriKe a transaction that %ou use onl% occasionall% or that occurs on an irregular schedule? choosing Qo Bot >emind Me stores the transaction in the MemoriKed Transaction Pist in case %ou need it' If %ou memoriKe a transaction like this? %ou need a #a% to create a ne# transaction !ased on it' "Nou=ll also use this techni)ue if %ou set up a memoriKed transaction on a schedule !ut #ant to create one right a#a%'$ Aere=s ho# to use a memoriKed transaction at an% time: 1' !hoose 2istsMMe'ori=e Transaction 2ist or &ress !trlOT@ The MemoriKed Transaction Pist #indo# opens'

CHA5teR 12: TRAN ACTION

616

MEMORIMING

2'

e/e.t t%e t&*ns*.ti(n <(1 =*nt+ *n) t%en ./i.0 t%e Ente&
The corresponding transaction #indo# opens? such as 4reate Invoices? Jrite 4hecks? or .nter 4redit 4ard 4harges'

&' Make any changes you <ant, an then click $ave A !lose@ That=s all there is to it] RE!4R1#>) * TR*>$*!T#4> *%T4M*T#!*228 If %ou create a memoriKed transaction and choose the :utomate Transaction .ntr% option? that=s e0actl% #hat QuickBooks does: Jhen the ne0t scheduled date for the transaction arrives? QuickBooks records a ne# transaction'

E iting a Me'ori=e

Transaction

If %ou #ant to change a memoriKed transaction=s recurrence schedule or reminder settings? press 4trlTT to open the MemoriKed Transaction Pist #indo#? select the transaction %ou #ant to edit? and then press 4trlT. "or? at the !ottom of the #indo#? click MemoriKed TransactionM.dit MemoriKed Transaction$' The 8chedule Memo* riKed Transaction dialog !o0 appears #ith settings for reminders and the recurrence schedule "page &0I$' If %ou #ant to edit the info #ithin a memoriKed transaction? such as the items and services sold? %ou have to edit the e0isting transaction and then rememoriKe it' Aere=s ho#: 1' 6ress !trlOT to o&en the Me'ori=e Transaction 2ist <in o<@ $elect the transaction, an then click the Enter Transaction .utton@ QuickBooks opens the corresponding transaction #indo# and creates a ne# transaction !ased on the memoriKed one' 2' Make the changes you <ant, an then &ress !trlOM to re'e'ori=e it <ith the changes youBve 'a e@ The >eplace MemoriKed Transaction message !o0 appears' &' !lick Re&lace@ The edited transaction takes the place of the previous one in the MemoriKed Transaction Pist' "If %ou #ant to save !oth the old and ne# versions? click :dd instead'$

!reating Me'ori=e

)rou&s of Transactions

The first da% of the month is the nemesis of !ill pa%ers ever%#here !ecause so man% !ills are due then' QuickBooks can=t ease the pain of #atching %our mone% go out the door? !ut it can ease the !urden of entering all those !ills in %our compan% file' MemoriKed !ills are a start? !ut #h% enter individual memoriKed !ills #hen %ou can

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QUICKBOOKs 2014: tHe MIssInG

enter several at onceG QuickBooks lets %ou set up memoriKed transaction groups that act like their individual memoriKed counterpartsUthe program can remind %ou a!out all the !ills due on a specific da% or even enter all the recurring transactions automaticall%' "MemoriKed groups #ork e)uall% #ell for recurring invoices'$ Nou might #onder ho# to add a memoriKed transaction to a group #hen %ou open the MemoriKe Transaction dialog !o0 "page &0 $ for the ver% first timeW the +:dd to @roup/ option and the @roup Bame !o0 are visi!le !ut gra%ed out' To add a memoriKed transaction to a group? %ou have to first create a memoriKed group' Aere=s ho# %ou do that: 1' 6ress !trlOT to o&en the Me'ori=e Transaction 2ist@ *t the .otto' of the <in o<, click Me'ori=e TransactionM>e< )rou&@ QuickBooks opens the Be# MemoriKed Transaction @roup dialog !o0' It=s identical to the MemoriKe Transaction dialog !o0 e0cept that it doesn=t include the +:dd to @roup/ option or @roup Bame !o0' 2' >a'e the grou& so'ething 'eaningful like Monthly Bills, an fill in the other fiel s as you <oul for a 'e'ori=e transaction K&age (05L@ Tell QuickBooks ho# and #hen %ou #ant to !e reminded a!out the !ills in this group "if at all$' &' !lick 4: to save the grou&@ Bo# that the group e0ists? %ou can add individual transactions to it' 4' To a an e"isting 'e'ori=e transaction to the grou&, in the Me'ori=e Transaction 2ist <in o<, select the transaction you <ant to a , an then &ress !trlOE to e it it@ The 8chedule MemoriKed Transaction dialog !o0 opens' ' $elect the G* to )rou&H o&tion@ #n the )rou& >a'e .o", choose the grou& you Iust create , an then click 4:@ Jhen %ou add a memoriKed transaction to a group? QuickBooks tucks the transaction underneath the group in the MemoriKed Transaction Pist? as sho#n in 5igure 12*C'
T#6

M.M<>I\IB@ T>:B8:4TI<B8

4reate separate memoriKed groups for !ills #ith consistent amounts and for ones #hose amounts var%' That #a%? %ou can set up the unvar%ing memoriKed group #ith the :utomate Transaction .ntr% option so QuickBooks simpl% adds all the !ills in that group to %our list of !ills to !e paid #ithout an% intervention from %ou' Then %ou can set the second memoriKed group to use the +:dd to m% >eminders Pist/ option so %ou can go through each !ill and fill in the amount !efore %ou record it'

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!INDING

F i )%RE 129+

MemoriKed transactions take on the schedule and reminder settings of the memoriKed group %ou put them in' 8o if %ou edit a memoriKed transaction that !elongs to a group? the Ao# <ften? Be0t Qate? Bum!er >emaining? and Qa%s In :dvance To .nter !o0es are gra%ed out'

5inding Transactions
Jhen %ou #ant to ans#er a customer=s )uestion a!out #hat she o#es? it=s easier if %ou have the invoice in front of %ou' The 4reate Invoices #indo# sho#s onl% one invoice at a time? !ut there are several #a%s to find a specific invoice out of the hun* dreds %ou=ve sent' Jhether %ou #ant to find overdue invoices? purchase orders? or pa%checks? the 4ustomer? Lendor? and .mplo%ee centers "and the Inventor% 4enter if %ou use QuickBooks ,remier or .nterprise$ make it eas% to find transactions for a particular customer? vendor? or emplo%ee' :nd the Item Pist #indo# has a fe# tools for finding the items %ou #ant' QuickBooks also offers t#o additional #a%s to search' The 8earch feature scours ever% inch of QuickBooks and %our compan% file' The 5ind feature "#hich %ou can access via the 5ind !utton at the top left of an% form #indo#? !% choosing .ditM5ind? or !% pressing 4trlT5$? on the other hand? is !est suited for more precise searchesUto find a particular invoice num!er? transactions related to a specific customer? invoices overdue more than a certain num!er of da%s? and so on' This section e0plains ho# to use all these features'

$earching <ith QuickBooksB !enters

The 4ustomer 4enter is a )uick #a% to ans#er !asic )uestions a!out %our customers? like +Jhat invoices are unpaidG/ and +Qoes the customer have an% credits avail* a!leG/ Pike#ise? %ou can track do#n !ills? !ill pa%ments? and other vendor*related transactions in the Lendor 4enter' The .mplo%ee 4enter performs similar tasks for

64

QUICKBOOKs 2014: tHe MIssInG

transactions like pa%checks and non*pa%roll transactions' :nd if %ou use QuickBooks ,remier or .nterprise? %ou can use the Inventor% 4enter to find out #hat=s going on #ith %our inventor%' Aere are #a%s %ou can use QuickBooks= centers to find transactions? using the 4ustomer 4enter as an e0ample "to open it? on the Aome page? click the 4ustomers !utton? or choose 4ustomersM4ustomer 4enter$: V 1is&lay transactions for any custo'er or Io.@ <n the Transactions ta! on the left side of the center? click the t%pe of transaction %ou #ant to search for' Jhen %ou do? the right side of the center lists all the transactions of that t%pe' Nou can use the 5ilter B% menu a!ove the list to see onl% open transactions or ones #ithin a certain date range' V Filter the list of custo'ers@ To narro# the 4ustomer Pist to those that fit the criteria %ou #ant? on the 4ustomers - Oo!s ta!? click the first unla!eled !o0 "it=s usuall% set to :ctive 4ustomers$' In the drop*do#n list? choose one of the entries? like 4ustomers #ith <pen Balances? 4ustomers #ith <verdue Invoices? or 4ustomers #ith :lmost Que Invoices' V Fin a custo'er@ If %ou have trou!le finding a customer on the 4ustomers Oo!s ta!? in the ta!=s second unla!eled !o0? t%pe part of the customer=s name and then click the +5ind in common fields/ !utton? #hich has a magnif%ing glass on it'

5IBQIB@ T>:B8:4TI<B8

V Revie< a custo'erBs account@ In the upper*right part of the 4ustomer 4enter are several links %ou can click to see various things a!out a customer=s account: U QuickRe&ort sho#s all transactions for the customer #ithin the date range %ou specif%' U 4&en Balance generates a report of all the :ccounts >eceiva!le transac* tions that contri!uted to the customer=s current open !alance? like invoices and pa%ments' U $ho< Esti'ates generates a report of an% estimates %ou=ve created for that customer or 2o!' U !usto'er $na&shot opens the 4ompan% 8napshot #indo# to the 4ustomer ta!? #here %ou can see statistics like the average da%s the customer takes to pa%? total sales this %ear? and total sales for the same period last %ear'

V 1is&lay the transactions for a custo'er@ Jhen %ou select a customer on the 4ustomers - Oo!s ta!? the transactions for that customer appear in the Trans* actions ta! in the lo#er*right part of the 4ustomer 4enter' To see a specific t%pe of transaction? in the 8ho# drop*do#n list a!ove the transaction ta!le? choose the transaction t%pe like Invoices or >efunds? as sho#n in 5igure 12*10' QuickBooks initiall% displa%s all the transactions of that t%pe? !ut %ou can filter them using one of the follo#ing techni)ues:

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!INDING

F i )%RE 12910

<n the Transactions ta!? as soon as %ou choose an en* tr% in the 8ho#? 5ilter B%? or Qate drop*do#n menu a!ove the transaction list? QuickBooks changes the list to sho# onl% the transactions that meet all three criteria' Aere QuickBooks is displa%ing open invoices for the ne0t fiscal %ear'

U Filter transactions .y status@ In the Transactions ta!=s 5ilter B% drop* do#n menu? choose a categor% like <pen Invoices or <verdue Invoices' The choices in this menu var% depending on the transaction t%pe' 5or e0ample? if %ou search for refunds? the menu includes :ll >efunds? 4ash( 4heck >efunds? and 4redit 4ard >efunds options' U Filter transaction .y ate range@ In the Transactions ta!=s Qate drop* do#n menu? choose a period' Nour choices here are the same as the ones %ou can choose for reports "page CD$' U 4&en a transaction@ Qou!le*click a transaction in the Transaction ta!=s ta!le to open the corresponding #indo# to that transaction'

Fin ing #te's

The Item Pist #indo# has its o#n a!!reviated search feature: Nou t%pe #hat %ou=re looking for "such as an item name or ke%#ord$ and the field %ou #ant to search? and then QuickBooks filters the list for matching results' Aere=s ho# to search for an item: 1' To o&en the #te' 2ist <in o<, choose 2istsM#te' 2ist or, on the Ho'e &age, click #te's A $ervices@ 2' #n the G2ook forH .o", ty&e the te"t or value you <ant to fin @

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QUICKBOOKs 2014: tHe MIssInG

If %ou t%pe more than one #ord? QuickBooks looks for items that contain the #hole phrase %ou t%ped' 5or e0ample? enter fi!er optic to find all %our fi!er* optic electronic devices' &' #n the GinH ro&9 o<n list, choose the fiel you <ant to search@ QuickBooks automaticall% selects +:ll fields/ here' To narro# %our search? choose Item Bame(Bum!er? Qescription "8ales$? ,urchase Qescription? Man' ,art Bum!er? or another field' Nou can also choose +4ustom fields/ to search fields %ou=ve created "page D&$' 4' !lick $earch@ The Item Pist #indo# displa%s onl% the items that match %our search criteria' ' To narro< your search, ty&e a ne< <or or &hrase in the G2ook forH .o", turn on the G$earch <ithin resultsH check.o", an then click $earch@ Turning on the +8earch #ithin results/ check!o0 tells QuickBooks to search for the ne# search term onl% in the items currentl% displa%ed in the list' "If %ou don=t see this check!o0? ma0imiKe the Item Pist #indo# or drag one of its corners to enlarge it'$ To reset the #indo#=s list to displa% all %our items? click >eset'

5IBQIB@ T>:B8:4TI<B8

%sing QuickBooks $earch

The QuickBooks 8earch feature can look through %our compan% file or QuickBooks help files? although it automaticall% searches onl% %our compan% file' If %ou #ant to find something in %our compan% file? simpl% t%pe in a fe# ke% #ords or values? and it com!s through %our entire compan% file for them' 5or e0ample? t%pe #e!cam and QuickBooks looks for that value in %our transactions? 4ustomer Pist? Lendor Pist? other name records? items? descriptions? notes? and memos' But if %ou=re tr%ing to find information a!out a QuickBooks feature? t%pe the feature=s name in the 8earch !o0? choose Aelp in the !o0=s drop*do#n list? and 8earch tells %ou #hich menu it=s on'
T#6

The 8earch feature is )uick and eas% if %ou #ant to search !% date range or fairl% simple filters? such as a specific amount' But if %ou have reall% specific search criteria? like invoices that are more than &0 da%s overdue and more than Y10?000? the 5ind feature "e0plained on page &1 $ is a !etter tool' Aere=s ho# to use 8earch: 1' Ty&e the value you <ant to look for in the $earch .o", <hich is at the to& of the left icon .ar or the right en of the to& icon .ar@ :s %ou t%pe in the 8earch !o0? the program displa%s a drop*do#n list #ith suggested and recent search terms' 5or e0ample? if %ou t%pe +ener/ !ecause %ou=re looking for %our customer .nergetic .vents? the drop*do#n list ma% displa% +energetic/ and the 4ustomer Bame value +energeticevents001'/ If the term or value %ou=re looking for appears in the drop*do#n list? click the entr% %ou #ant to select it'

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2' C/i.0 t%e e*&.% ;1tt(n K=%i.% /((0s /i0e * 3*,ni?<in, ,/*ssL (&
The 8earch #indo# "sho#n in 5igure 12*11$ opens' "If %ou=ve hidden the icon !ar? %ou can also open this #indo# !% choosing .ditM8earch or pressing 5&'$

F i )%RE 12911

Belo# the 8earch !o0 at the top of this #indo#? %ou see a summar% of the results? such as #here QuickBooks found the results' If %ou get too man% results? %ou can filter the list !% clicking the t%pe of result %ou #ant in the 8ho# >esults 5rom section? such as Transactions' The results list on the right then displa%s onl% that t%pe of result'

&' To filter the results, click the ty&e of result you <ant .elo< the $ho< Results Fro' hea ing@ To see all transactions that matched %our criteria? click Transactions' To search for a specific t%pe? click the t%pe? such as Invoices or Bills' Nou can also choose a date range to specif% a period to search' If %ou=re looking for an amount? choose an option to look for values e)ual to? less than? or greater than the amount'

6F

QUICKBOOKs 2014: tHe MIssInG

4' 51t <(1& .1&s(& (ve& * se*&.%

Icons appear !elo# the search result that represent the actions that %ou can perform? like <pen or >eceive ,a%ment for an invoice "see 5igure 12*11$? or .dit for an item in the Item Pist' 4lick the icon for the action %ou #ant'

!INDING

%sing the Fin Feature

QuickBooks= 5ind feature is ideal for finding transactions that match several criteria' 5or e0ample? it lets %ou search for all invoices during a date range that include a product %ou=ve upgraded? or all the open invoices for #ork performed !% one part* ner "if %ou use classes to track that kind of thing$' In fact? the 5ind feature can mine ever% transaction field e0cept Qescription "to search descriptions? use the 8earch feature instead Zpage &1&[$' The 5ind #indo# has a 8imple ta! for straightfor#ard searches and an :dvanced ta! #here %ou can !uild searches as detailed as %ou #ant' QuickBooks remem!ers #hich one %ou used for %our last search and displa%s that ta! the ne0t time %ou open the #indo#' F#>1#>) M*1E $#M62E To use the simple version of the 5ind feature: 1' !hoose E itMFin or &ress !trlOF@ If %ou have a form #indo# "like 4reate Invoices$ open? the dialog !o0 that opens is a smaller version of the 5ind #indo#=s 8imple ta!' 4lick :dvanced in this simplified dialog !o0 to open the full*!lo#n 5ind #indo#' If %ou don=t have an% form #indo#s open? the full 5ind #indo# opens automaticall%' 2' #n the Fin <in o<, click the $i'&le ta. if itBs not alrea y selecte @ The Transaction T%pe !o0 at the top of the ta! is set to Invoice? and all the other fields are !lank' &' #n the Transaction Ty&e ro&9 o<n list, choose a ty&e like 6urchase 4r er or Bill@ The search fields are almost identical no matter #hich transaction t%pe %ou choose? #ith a fe# e0ceptions? as e0plained in 5igure 12*12' 5rom? To? and :mount fields appear for ever% t%pe' 4' Fill in the values you <ant to search for, an then click the Fin .utton@ Nou can fill in as man% or as fe# fields as %ou #ant' Jhen %ou click 5ind? the matching transactions appear in the ta!le at the !ottom of the #indo#' Qou!le* click a transaction to open it in its corresponding #indo#? like 4reate Invoices for an invoice' ' To clear all the fiel s an start a ne< search, click Reset@ 4lick 4lose #hen %ou=re done'

CHA5teR 12: TRAN ACTION

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!INDING

F i )%RE 12912

In the 5ind #indo#? the la!el a!ove the first field after Transaction T%pe changes to reflect the t%pe %ou choose' 5or e0ample? if %ou select Bill for the transaction t%pe? the ne0t field=s la!el changes to Lendor' The second*to*last field also varies depending on the transaction t%peW for e0ample? it=s Invoice a for an invoice? >ef' Bo' for a !ill? and ,'<' Bo' for a purchase order'

*1/*>!E1 F#>1 METH41$ The 5ind #indo#=s :dvanced ta! lets %ou search an% transaction field' Nou can even !uild up a set of filters to locate e0actl% the transaction %ou #ant' Aere=s ho#: 1' !hoose E itMFin Kor &ress !trlOFL, an then click the * vance si'&lifie Fin ialog .o" o&ens, click its * vance .utton@L ta.@ K#f a

The :dvanced ta! starts #ith an almost clean slate ever% time %ou open the 5ind #indo#Uthe filter list al#a%s starts #ith ,osting 8tatus set to .ither' 2' #n the Fin <in o<Bs Filter list KFigure 1291(L, choose the first fiel <ant to search@ you

5re)uentl% used search fieldsUlike :ccount? :mount? Qate? Item? and Transaction T%peUappear near the top of this list? follo#ed !% other? less common fields' If %ou=ve turned on multiple currencies? %ou=ll see 4urrenc% and 5oreign :mount options listed? too'

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!INDING

F i )%RE 1291(

In the 5ilter list? the most common search fields are listed first? follo#ed !% less common transaction fields? #hich are listed alpha!eticall% starting #ith :ging' If %ou see other fields at the !ottom of the 5ilter list that aren=t in alpha!eti* cal order? the%=re custom fields %ou=ve defined "page D&$'

&' $elect settings to the right of the Filter list to s&ecify ho< you <ant to search the selecte fiel @ These settings change depending on the field %ou select' 5or e0ample? if %ou choose TransactionT%pe in the 5ilter list? %ou see onl% a single drop*do#n list of QuickBooks transaction t%pes' 4hoosing Qate in the 5ilter list displa%s a drop* do#n list of time periods? along #ith 5rom and To !o0es to specif% dates' :nd selecting :ging in the 5ilters list gives %ou options to help find late invoices "H? _H? and `H$W for instance? %ou can find invoices that are more than &0 da%s late !% choosing the `H option and t%ping &0 in the !o0' 4' To a another filter to your search, re&eat ste&s 2 an (@

Nou can add as man% filters as %ou #ant' The #indo#=s 4urrent 4hoices ta!le lists the fields %ou=re searching and #hat %ou=re searching for in each one' ' !lick Fin @ The ta!le at the !ottom of the #indo# lists all the matching transactions "or line items #ithin a transaction$'

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!INDING

7' I? <(1 ,et t(( 3*n< (& t(( ?e= &es1/ts+ &e2e*t ste2s 2 *n) # t( *)) (& .%*n,e
To edit a filter? select the field in the 5ilter list and then change its settings' To remove a filter from the 4urrent 4hoices list? select the filter? and then press Backspace or Qelete' To clear all the filters? click the >eset !utton' D' !lick !lose <hen youBre one@ %$#>) $E*R!H RE$%2T$ :fter %ou find #hat %ou=re looking for? %ou can inspect %our results more closel% using the follo#ing !uttons in the 5ind #indo#: V )o To@ 8elect one of the results and then click this !utton to see the transaction in its corresponding #indo# "like 4reate Invoices for an invoice$ or account register' V Re&ort@ This !utton opens the 5ind >eport #indo#? #hich includes all the transactions in %our search results' V E"&ort@ To e0port %our results? click this !utton' "8ee page IEE for more on e0porting'$

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QUICKBOOKs 2014: tHe MIssInG

CHA5TER

1& Managing :ccounts >eceiva!le

I n !et#een performing #ork? invoicing customers? and collecting pa%ments? %ou

have to keep track of #ho o#es %ou ho# much "kno#n as :ccounts >eceiva!le$ and #hen the mone% is due' 8ure? %ou can tack on finance charges to light a fire under %our customers= accounting departments? !ut such charges are rarel% enough to make up for the time and effort %ou spend collecting overdue pa%ments' 5ar more prefera!le are customers #ho pa% on time #ithout reminders? gentle or other#ise' Because companies need mone% to keep things running? %ou=ll have to spend some time keeping track of %our :ccounts >eceiva!le and the pa%ments that come in' In this chapter? %ou=ll learn the ins and outs of tracking #hat customers o#e? receiving pa%ments from them? and dinging them if the% don=t pa% on time' Nou=ll get up to speed on Income Tracker "ne# in QuickBooks 2014$? a hand% dash!oard that sho#s estimates %ou=ve created? ho# much customers o#eU!oth overdue and notUand #hat=s !een paid in the past &0 da%s' QuickBooks= 4ollections 4enter can highlight customers #ith overdue or almost*due invoices? gather the info %ou need to collect #hat customers o#e? and make it eas% to send out reminders' In contrast to invoices? sales receipts are the simplest and most immediate sales forms in QuickBooks' Jhen %our customers pa% in full at the time of the saleUat %our retail store? for e0ampleU%ou can create a sales receipt so the customer has a record of the purchase and pa%ment' :t the same time? QuickBooks posts the mone% from the sale into %our !ank account "in QuickBooks? an%#a%$ or the ;ndeposited 5unds account' "8ales receipts #ork onl% #hen customers pa% in full? !ecause that t%pe of sales form can=t handle previous customer pa%ments and !alances'$ In this chapter? %ou=ll learn ho# to create sales receipts for one sale at a time and to sum* mariKe a da%=s #orth of merchandising'

7#

RECEI@ABC
:@IB@

>eceiva!les :ging
Nou don=t have to do an%thing special to create :ccounts >eceiva!leUthe%=re the !%*product of invoicing %our customers' But receiva!les that are gro#ing long in the tooth are the first signs of potential collection pro!lems' Jith QuickBooks= Income Tracker? 4ompan% 8napshot? 4ustomer 4enter? and !uilt*in reports? %ou have four #a%s to check the state of %our :ccounts >eceiva!le'
>4TE

Nou can=t use Income Tracker if %ou have multiple currencies turned on "page I C$' Jhen that preference is turned on? the Income Tracker entr% doesn=t appear on the 4ustomers menu' In QuickBooks ,ro and ,remier? users #ith full access to 8ales and :ccounts >eceiva!les features "page D&4$ can use Income Tracker'

/ie<ing Receiva.les <ith #nco'e Tracker

Income Tracker "choose 4ustomersMIncome Tracker or click Income Tracker in either icon !ar to open it$? sho#n in 5igure 1&*1? is the !est of !oth #orlds: It pro* vides the !ig picture of %our un!illed? outstanding? and paid income !ut also lists the transactions that contri!ute to those high*level num!ers' Income Tracker also offers time*saving features for invoicing customers and collecting the mone% the% o#e %ou' Aere=s ho# to put Income Tracker to #ork: V Esti'ates@ The !lue !o0 at the #indo#=s top left sho#s the total value of esti* mates %ou=ve created' :lthough the la!el a!ove the !o0 reads +;n!illed?/ this value doesn=t reall% represent un!illed income' .stimates are merel% potential income' 4ustomers have to approve those estimates and %ou have to perform the #ork or sell the goods !efore %ou can turn that mone% into un!illed income' In addition? %ou might create multiple estimates for the same customer and 2o! to see #hich one is the #inner' 5inall%? the value in the .stimates !o0 doesn=t include true un!illed income: the !illa!le time and e0penses that %ou haven=t %et invoiced' V 4&en #nvoices@ The orange !o0 !elo# the ;npaid heading sho#s the total amount on %our open invoices' This is current income that %our customers o#eUthat is? the invoiced income that isn=t due %et' V 4ver ue@ The red hue of this !o0 emphasiKes the total amount that=s overdue from %our customers' If that num!er is larger than %ou=d like? filter the transac* tion list "#hich %ou=ll learn a!out in a sec$ to track do#n the customers %ou need to nudge into pa%ing' V 6ai 2ast (0 1ays@ The green !o0 at the #indo#=s top right displa%s ho# much %our customers paid %ou in the last &0 da%s' The la!el at the !o0=s !ottom tells %ou ho# man% pa%ments #ent into that total'

V The transaction ta.le@ The transactions listed in the Income Tracker #indo# are the ones that contri!ute to the totals at the top of the #indo#' 5or e0ample? the num!er in the orange <pen Invoices !o0 is the total of all the open invoices in the ta!le' The num!er in the red <verdue !o0 is the total of all the ta!le=s overdue invoices' The transactions #ith the #ord +,aid/ in their 8tatus cells

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3*0e 12 t%e t(t*/ in t%e ,&een 5*i) C*st #0 D*<s ;(x' An) t%e esti3*tes in t%e t*;/e .(nt&i;1te t( t%e t(t*/ in t%e ;/1e Esti3*tes

RECEI@ABC E

F i )%RE 1(91

The panel at the top of the Income Tracker #indo# provides an income overvie#' The ta!le !elo# it lists the transactions that make up the overall totals' Nou can filter the transaction ta!le in dif* ferent #a%s: !% customer? transaction t%pe? status? or date' Nou can even process transactions in this #indo#? for e0ample? receiving pa%ment on an open invoice? as sho#n here'

Filtering transactions@ 8a% that !usiness is !ooming and Income Tracker=s trans* action ta!le is a#ash #ith transactions' Nou can filter the ta!le to drill do#n to the details? for e0ample? to see all the overdue invoices for the last )uarter' To see transactions for a specific customer? click the do#n arro# to the 4ustomer:Oo! !o0=s right? and then? in the drop*do#n list? choose the customer or 2o! %ou #ant' 4hoose an entr% in the T%pe drop*do#n list to sho# onl% a specific t%pe of transaction? like Invoices or >eceived ,a%ments' The 8tatus drop*do#n list lets %ou filter the ta!le to sho# open? overdue? or paid transactions "or %ou can click one of the colored !ars at the top of the #indo# to filter for that status$' :nd the Qate drop*do#n list lets %ou filter !% date range'

V $orting transactions@ Nou can sort the transactions in Income Tracker=s ta!le !% clicking an% of the ta!le=s column headings' "QuickBooks initiall% sorts the ta!le !% date from the most recent to the earliest'$ 5or e0ample? click the Que Qate heading to sort transactions !% due date' Jhen %ou click a heading? QuickBooks sorts the ta!le in ascending order "alpha!eticall%? from smallest to largest values? or from earliest to most recent dates? depending on the t%pe of information in the column$' To sort in descending order? simpl% click the heading again' V Taking action@ Income Tracker makes it eas% to take the ne0t step #ith %our transactions' 5or instance? if %ou 2ust snagged a customer pa%ment from %our post office !o0? %ou can start the receive*pa%ment process in the Income Tracker #indo#' To do that? click the appropriate invoice=s :ction cell? click the do#n arro# that appears? and then choose >eceive ,a%ments from the

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767

3*0e 12 t%e t(t*/ in t%e ,&een 5*i) C*st #0 D*<s ;(x' An) t%e esti3*tes drop*do#n in t%e t*;/e .(nt&i;1te t( t%e t(t*/ in t%e ;/1e Esti3*tes

RECEI@ABC E

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>.4.IL:BP.8 :@IB@

list' <r choose ,rint or .mail from the drop*do#n list to print or email the invoice' 5or estimates? the :ction drop*do#n list includes additional options like +4onvert to Invoice/ "page 2I&$ and +Mark as Inactive/ "page 2I1$' To open a transaction in its corresponding #indo#? 2ust dou!le*click it' V 6rint transactions in .atches@ Nou can also print several transactions at a time "invoices? sales receipts? and credit memos or refunds$ from the Income Tracker #indo#' 5or e0ample? suppose %ou #ant to print ne# copies of all the invoices that are overdue to nudge %our customers a!out pa%ing them' To do that? click the red <verdue !ar at the top of the #indo# to displa% the overdue transactions' Then? in the ta!le=s first column? turn on the check!o0es for all the transactions %ou #ant to print' Then click the do#n arro# to the right of the Batch :ctions !utton and choose the t%pe of transactionW QuickBooks opens the +,rint Zforms[/ dialog !o0' "8ee page 2C0 to learn ho# to print forms'$

)etting a High9level /ie< <ith the !o'&any $na&shot

:nother hand% feature is the 4ompan% 8napshot #indo#? #hich can sho# each cus* tomer=s !alance? as %ou can see in 5igure 1&*2' To open it? choose 4ompan%M4ompan% 8napshot? and then click the #indo#=s 4ompan% ta! if it=s not alread% selected' "Jhen %ou #ant to see more detail a!out receiva!les? turn to QuickBooks= !uilt*in aging reports insteadW the%=re descri!ed in the ne0t section'$

F i )%RE 1(92

The 4ustomers Jho <#e Mone% section sho#s #ho o#es %ou mone%? ho# much the% o#e? and #hen it=s due' "If %ou don=t see this section? tr% ma0imiKing the #indo#' If that doesn=t #ork? see page D0C to learn ho# to displa% it in the 4ompan% 8napshot'$ If the due date is in the past? it=s displa%ed in red te0t' To record a pa%ment? click the >eceive ,a%ments link at the !ottom of the section'

/ie<ing Receiva.les 1etail in the !usto'er !enter

:nother #a% to vie# %our :ccounts >eceiva!le is in the 4ustomer 4enter "choose 4ustomersM4ustomer 4enter or? on the Aome page? click 4ustomers$' The #indo#=s

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C1st(3e&s A B(;s t*; /ists <(1& .1st(3e&s *n) D(;s *n) t%e

RECEI@ABC
:@IB@

one' If %ou select a customer or 2o! in the list? %ou can see the invoices or other sales transactions that generated the open !alance on the right side of the #indo#? as sho#n in 5igure 1&*&'

F i )%RE 1(9(

To see all the transac* tions that make up a customer=s !alance? select the customer in the 4ustomers - Oo!s ta!' <n the Transactions ta! in the lo#er*right part of the #indo#? in the 8ho# drop*do#n list? choose :ll 8ales Transactions' To focus on open invoices? in the ta!=s 8ho# drop*do#n list? choose InvoicesW and in the ta!=s 5ilter B% drop*do#n list? choose <pen Invoices? as sho#n here' : value in an invoice=s :ging cell indicates the num!er of da%s the invoice is past its due date'

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In the 4ustomer 4enter? if the customer=s !alance on the 4ustomers - Oo!s ta! doesn=t e)ual the total in the Transactions ta!le? that=s a clue that not all transactions that affect the customer=s !alance are displa%ed in the ta!le' 5or e0ample? if the Transactions ta!le lists overdue invoices? the total at the !ottom of the Transac* tions ta!le=s :mount column is onl% for overdue invoices? #hereas the !alance on the 4ustomers - Oo!s ta! is the customer=s total !alance "overdue and not$ taking into account invoices? statement charges? credit memos? pa%ments? and so on'

*ccounts Receiva.le *ging Re&orts

:ging reports tell %ou ho# man% da%s have passed since %ou sent each open
invoice? and vie#ing them is the first step in keeping %our :ccounts >eceiva!le from gro#* ing overl% ripe' It=s a fact of !usiness life that the longer a customer hasn=t paid? the more likel% it is that %ou=ll never see that mone%' Taking action !efore an account lags too far !ehind limits !ad de!ts and protects %our profits' "The !o0 on page &2 descri!es a #a% to gauge ho# #ell %ou manage %our :ccounts >eceiva!le'$ QuickBooks includes t#o !uilt*in aging reports: :(> :ging 8ummar% and :(> :ging Qetail' These reports sho# ho# much %our customers o#e for the current !illing period "invoices that are less than &0 da%s old$? as #ell as unpaid invoices from previous periods "invoices that are !et#een 1 and &0 da%s late? &1 to I0 da%s

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late?

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I1 to C0 da%s late? and more than C0 da%s late$' The :ccounts >eceiva!le @raph can also sho# %ou some useful info' Aere=s a !it more a!out each one: V *JR *ging $u''ary@ 5or a )uick look at ho# much mone% %our customers o#e %ou and ho# old %our receiva!les are? choose >eportsM4ustomers >eceiva!lesM:(> :ging 8ummar%' To see the transactions that make up a cus* tomer=s total? put %our cursor over a summar% value' Jhen the cursor changes to a magnif%ing glass? as sho#n in 5igure 1&*4? dou!le*click the transaction'

F i )%RE 1(94

In this report? QuickBooks lists customers and 2o!s and sho#s the mone% the% o#e in each aging period' Ideall%? %ou should see more Kero !alances as %ou look at older periods' Jhen %ou=re on a mission to collect overdue accounts? start #ith the oldest aging period on the right side of the report'

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If %ou #ork #ith more than one currenc%? the :(> :ging reports and the :ccounts >eceiva!le @raph use %our home currenc% for all values' Nou can modif% the :(> :ging 8ummar% report to see transactions in the currencies in #hich the% #ere recorded: In the report=s #indo#? click 4ustomiKe >eport' <n the Qispla% ta! of the Modif% >eport dialog !o0 that appears? !elo# the +Qispla% amounts in/ la!el? select the +The transaction currenc%/ option? and then click <6' V *JR *ging 1etail@ To see :ccounts >eceiva!le transactions for all %our cus* tomers categoriKed !% age? choose >eportsM4ustomers - >eceiva!lesM:(> :ging Qetail' V *ccounts Receiva.le )ra&h@ This graph doesn=t sho# as much detail as either of the :(> :ging reports? !ut its visual nature makes aging pro!lems stand out' To displa% it? choose >eportsM4ustomers - >eceiva!lesM:ccounts >eceiva!le @raph' Ideall%? %ou #ant to see the !ars in the graph get smaller or disappear completel% as the num!er of da%s overdue increases' To see more details for a particular period? dou!le*click a !ar in the graph to open a Quick\oom @raph' To see more detail a!out a customer? dou!le*click the customer=s name in the legend or dou!le*click the slice in the pie chart that corresponds to the customer'

$eeing ;hat !usto'ers 4<e <ith Re&orts

:ging reports aren=t the onl% goodies %ou can generate in QuickBooks' To see all the reports associated #ith customers and #hat the% o#e? choose >eportsM4ustomers

- >eceiva!les' Aere=s an overvie# of #hen it makes sense to use these reports:

>.4.IL:BP.8 :@IB@
64;ER %$ER$B !2#>#!

Jatching >eceiva!les Trends

In the investment #orld? financial anal%sts stud% trends in :ccounts >eceiva!le' 5or e0ample? if accounts receiva!le are increasing faster than sales? it means that customers aren=t pa%ing for ever%thing the% !ought? either !ecause the%=re on thin ice financiall% or the% don=t like the products or services the%=ve received' <ne #a% to measure ho# good a 2o! %our compan% does collecting receiva!les is #ith da%s sales outstanding? #hich is the num!er of da%s= #orth of sales it takes to match %our :ccounts >eceiva!le' If accounts receiva!le gro# faster than sales "meaning customers aren=t pa%ing$? %ou=ll see this value get larger' Aere=s the formula for da%s sales outstanding:
Qa%s sales outstanding H :ccounts receiva!le ( "8ales(&I $

Qa%s sales outstanding !elo# I0 "in other #ords? collecting :ccounts >eceiva!le #ith t#o months= #orth of sales$ is good' But if %our compan% is in the retail !usiness? %ou should aspire to the performance of high*volume giants such as Jalmart and Aome Qepot? #ho? according to their annual reports? collect their receiva!les in less than a #eek'

V !usto'er Balance $u''ary@ This report sho#s the !alances for each 2o! and then the customer=s total !alance' Nou can find this same total !alance informa* tion on the 4ustomer 4enter=s 4ustomers - Oo!s ta!? !ut unlike that ta!? %ou can easil% print this report' V !usto'er Balance 1etail@ This report sho#s ever% transaction that makes up customers= !alances? so it can get prett% long' It lists ever% transaction "such as invoices? pa%ments? statement charges? and credit memos$ for ever% customer and 2o! in %our compan% file? #hether the customer is late or not' To inspect transaction details? dou!le*click an%#here in the transaction=s ro# to see it in its corresponding #indo# "4reate Invoices for an invoice? for e0ample$' If %ou=d rather see the transactions for 2ust one customer? open the 4ustomer 4enter? select the customer? and then? on the right side of the #indo#? click the <pen Balance link' V 4&en #nvoices@ This report includes unpaid invoices and statement charges? as #ell as pa%ments and unapplied credits? so %ou can see if a pa%ment or unapplied credit closes out a customer=s !alance' This report is sorted and su!totaled for each customer and 2o!? so %ou can find an unpaid invoice )uickl%' Jhen %ou find the invoice %ou #ant? dou!le*click an%#here in its ro# to open it' V !ollections Re&ort@ Jhen %ou=re on a mission to collect the mone% that=s o#ed to %ou? this report sho#s the past*due invoices and statement charges !% cus* tomer and 2o!? along #ith the due date and num!er of da%s that the transaction is past due' If a customer has )uestions a!out a transaction? dou!le*click the transaction=s ro# to vie# it in detail'

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Jhen customers have pushed their credit limitsUand %our patienceUtoo far? %ou can easil% create collection letters !% merging information for overdue customers #ith mail*merge collection letters in Jord' 8ee page IDI for details' V *verage 1ays to 6ay $u''aryJ*verage 1ays to 6ay@ These reports sho# ho# long customers take to pa% %our invoices' The summar% report lists each customer and the average da%s it took them to pa% !ased on all transactions' If %ou notice customers going far !e%ond %our limits? %ou might consider increas* ing %our finance charges or looking for ne# customers' V %n.ille !osts .y -o.@ :nother #a% %ou might leave mone% on the ta!le is !% forgetting to add reim!ursa!le e0penses to invoices' >un this report to see #here there are e0penses %ou haven=t !illedW if there are? the report lists the t%pe of e0pense and #hen %ou incurred it? among other info' If %ou spot older e0penses that %ou haven=t %et !illed? add them to the ne0t invoice "page 2 0$' V !ollections !enter@ This feature isn=t a report? !ut it offers another #a% to contact customers a!out the mone% the% o#e' In the 4ustomer 4enter=s tool!ar? click 4ollections 4enter' "If %ou don=t see the 4ollections 4enter icon? that means %ou need to turn on this feature' To do that? choose .ditM,referencesM8ales - 4ustomers? and then click the 4ompan% ,references ta!' In the 4ollections 4enter section? turn on the .na!le 4ollections 4enter check!o0'$ The 4ollec* tions 4enter #indo#=s <verdue ta! sho#s customers #ith overdue invoices? the num!er of da%s overdue? and the customers= phone num!ers' To send out email reminders? click +8elect and 8end .mail/ near the top right of the #indo#' QuickBooks creates emails for each customer #ith an overdue !alanceW simpl% click 8end to get the reminders on their #a%'
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:fter %ou clean up all %our overdue invoices? click the 4ollections 4enter=s :lmost Que ta! to see invoices that are due in the near future'

>eceiving Income

,a%ments

for

Invoiced

To record a pa%ment? click >eceive ,a%ments on the Aome page or choose 4ustomersM>eceive ,a%ments' .ither #a%? QuickBooks opens the >eceive ,a%* ments #indo#? #hich handles full and partial pa%ments? earl% pa%ment discounts? credits? and do#nloaded online pa%ments' The >eceive ,a%ments #indo# #orks for most pa%ments? !ut %ou record some t%pes of pa%ments in other places' Aere are the #indo#s that can record pa%ments and #hen to use them:

RECEI@ING : Re.eive 5*<3ents' W%en .1st(3e&s sen) <(1 3(ne< t( 2*<

their statement !alances? on the Aome page? click >eceive ,a%ments "or choose 4ustomersM>eceive ,a%ments$ to record the pa%ment as e0plained !elo#' This #indo# is for full or partial pa%ments that %ou receive after %ou=ve made a sale' It lets %ou appl% earl% pa%ment discounts? credits for returns? and do#nloaded online pa%ments' "8ee page & 0 to find out ho# to record the deposits for an% t%pe of pa%ment'$

5A$MENT

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V !reate #nvoices@ :s e0plained in the !o0 on page &&1? this #indo# is #here %ou record a partial pa%ment that %ou receive !efore %ou prepare an invoice' These pa%ments appear on the ne0t invoice %ou create and reduce its !alance' :nd if %ou happen to receive a pa%ment #hile %ou=re preparing the customer=s ne0t invoice in this #indo#? %ou can add the pa%ment to the invoice right then' V Enter $ales Recei&ts@ Jhen %our customers pa% in full at the time of sale "#ith cash? check? or credit card$? record pa%ments in this #indo# "page &4&$'

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If %ou add online pa%ment links to the invoices %ou send out "page D2$? the pa%ments that customers make using these links sho# up as electronic funds transfers into %our !ank account? either from the customer=s !ank or from %our merchant services account if the% pa% #ith a credit card' 5or full or partial pa%ments #ith or #ithout discounts or credits? follo# these steps to record pa%ments %ou receive from customers: 1' 4n the Ho'e &age, click Receive 6ay'ents@ QuickBooks opens the >eceive ,a%ments #indo#' 2' #n the Receive Fro' .o", choose the custo'er or the Io. for <hich you receive a &ay'ent, as sho<n in Figure 1(95@ If the customer sent a pa%ment that covers more than one 2o!? choose the cus* tomer=s name rather than a 2o!' QuickBooks then adds the Oo! column to the >eceive ,a%ments #indo#=s ta!le and fills in the ro#s #ith all the outstanding invoices for all the customer=s 2o!s' Jhen an invoice applies to a specific 2o!? the 2o!=s name appears in the ta!le' If the cell in the Oo! column is !lank? the invoice applies directl% to the customer? not to a 2o!'
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Income Tracker "page &20$ can help %ou record pa%ments more )uickl%' In the Income Tracker #indo# "4ustomersMIncome Tracker$? click the :ction cell in the ro# for the invoice for #hich %ou received a pa%ment? and then choose >eceive ,a%ment on the drop*do#n menu' QuickBooks opens a ne# pa%ment transaction in the >eceive ,a%ments #indo# and fills in the 4ustomer:Oo! !o0 #ith the customer or 2o! associated #ith the invoice %ou selected'

RECEI@ING 5A$MENT
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F i )%RE 1(95

Jhen %ou choose a customer or 2o! in the >eceived 5rom !o0? the 4ustomer Balance to its right sho#s the corresponding !alance? and QuickBooks fills in the ta!le #ith ever% unpaid invoice for that customer or 2o!' If %ou choose a customer "as sho#n here$? QuickBooks adds the Oo! column to the ta!le and fills in the ro#s #ith the customer=s outstanding invoices' The cell in the Oo! column lists the 2o!=s name #hen an invoice ap* plies to a specific 2o!? and is !lank #hen the invoice applies to the customer'

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If %ou choose a 2o! and don=t see the invoice %ou e0pect? in the >eceived 5rom !o0? choose the customer to see all invoices for that customer and its 2o!s' If the invoice is assigned to the customer or the #rong 2o!? edit the invoice "page &2 $? and then choose the correct 2o! in the >eceived 5rom !o0' &' #n the *'ount .o", ty&e the a'ount of the &ay'ent Kif the custo'er uses a foreign currency, ty&e the a'ount receive in the foreign currencyL@ If %ou select a customer #ho is set up to use a foreign currenc%? QuickBooks automaticall% sets the :(> :ccount !o0 to the :ccounts >eceiva!le account for that currenc%' 5or euros? for e0ample? %ou=ll see +:ccounts >eceiva!le * .;>'/
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Nou don=t have to fill in the :mount !o0 if %ou=ve turned on the +:utomaticall% calculate pa%ments/ preference "page II0$' Jith this setting turned on? QuickBooks fills in the pa%ment transaction=s :mount field #ith the value of the first invoice %ou select' :s %ou select "or deselect$ additional invoices? the program recalculates the total pa%ment' If this preference is turned off and %ou leave the :mount field !lank? if %ou tr% to select an invoice in the ta!le? QuickBooks #arns %ou that %ou can=t appl% an amount greater than the total pa%ment plus an% credits the customer has' In order to select invoices in the ta!le? %ou must first fill in the :mount field #ith the pa%ment amount'

RECEI@ING 4' I? <(1 t1&ne) (?? t%e 4A1t(3*ti.*//< *22/< 2*<3entsJ 2&e?e&en.e
in the <in o<Bs ta.le, turn on the check'ark cells Kin the first colu'nL for the invoices to <hich you <ant to a&&ly the &ay'ent, as sho<n in Figure 1(90@ To tell QuickBooks to choose the invoices for %ou? in the #indo#=s Main ta!? click :uto :ppl% ,a%ment' The !o0 on page &&1 e0plains ho# to ad2ust the amount of the pa%ment that=s applied to the invoices %ou select' If the +:utomaticall% appl% pa%ments/ preference is turned on? after %ou enter the pa%ment amount and either press Ta! or click another !o0? QuickBooks automaticall% selects an invoice for %ou' But if a pa%ment doesn=t match an% of the customer=s invoice amounts? QuickBooks applies the pa%ment to the oldest invoices first' If the program doesn=t select the correct invoices? turn off the checkmark cells that QuickBooks turned on? and then turn on the checkmark cells for the invoices %ou #ant' If %ou don=t notice that QuickBooks selected the #rong invoices? see page &&E to find out ho# to correct this mistake if %ou discover it after %ou=ve applied the pa%ment'

5A$MENT

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F i )%RE 1(90

8ometimes? the amount %our customer sends doesn=t match an% com* !ination of open invoices' If that=s the case? edit the values in the ,a%ment column to allocate the pa%ment to those invoices' "The total has to match the total pa%ment'$

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Jhen %ou select a customer #ho is set up to use a foreign currenc%? the >eceive ,a%ments #indo#=s +.0change >ate 1 Zcurrenc%[ H/ !o0 comes to life? filled in #ith the current e0change rate set in QuickBooks' If %ou #ant to use a different rate? t%pe it in this !o0' If the e0change rate %ou use #hen %ou receive the pa%ment is different from the rate %ou used on the invoice? QuickBooks automaticall% calculates the gain or loss "page 4IE$ for the transaction' ' !lick the icon that corres&on s to the 'etho the custo'er use the &ay'ent@ to 'ake

T#6

If %ou click 4ash? QuickBooks displa%s the >eference a !o0? #here %ou can t%pe a receipt num!er or other identifier' Jhen %ou click 4heck? QuickBooks displa%s the 4heck a !o0 instead? so %ou can t%pe the num!er from the customer=s check' 5or an% t%pe of credit card or .5T? in the 4ard Bo' !o0 and .0p' Qate !o0es? t%pe the card=s num!er and the month and %ear that it e0pires' The >eference a !o0 that appears is perfect for storing the credit card transaction num!er'
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If %ou su!scri!e to QuickBooks Merchant 8ervices "see the !o0 on page &01$ and #ant to process the pa%ment on the customer=s credit card? turn on the +,rocess pa%ment #hen saving/ check!o0 at the !ottom of the #indo#' "Jhen %ou click the 4redit Qe!it pa%ment method icon? this check!o0=s la!el changes to something like +,rocess Lisa pa%ment #hen saving'/$ Nou can then do#nload transactions for the pa%ments %ou received online or via credit card !% clicking @et <nline ,mts at the top of the >eceive ,a%ments #indo#' I' #f the 1e&osit To .o" is visi.le, choose the account for the e&osit, such as your checking account, 'oney 'arket account, or %n e&osite Fun s account@ Jhen %ou first start using QuickBooks 2014? the program=s ;se ;ndeposited 5unds preference "page II1$ is turned on? #hich tells QuickBooks to automati* call% deposit pa%ments into %our ;ndeposited 5unds account' Jhen this setting is on? %ou #on=t see the Qeposit To !o0? and the program holds pa%ments in that account until %ou tell it to deposit those pa%ments into a specific !ank account' If electronic pa%ments land directl% in %our !ank account "for e0ample? pa%* ments made #ith ,a%,al or a merchant credit card service$? %ou can record those deposits to the appropriate !ank account in QuickBooks' To do that? turn the ;se ;ndeposited 5unds preference off and then? in the >eceive ,a%ments #indo#? choose the !ank account in the Qeposit To !o0'
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To make reconciling %our !ank statement a !it easier? choose the Qeposit To account !ased on the #a% %our !ank statement sho#s the deposits %ou make' 5or e0ample? if %our !ank statement sho#s onl% a deposit total regardless of ho# man% checks #ere in the deposit? put pa%ments in the ;ndeposited 5unds account' But if %our !ank sho#s ever% check %ou deposit? choose %our QuickBooks !ank account so that each pa%ment appears separatel%' ",age II1 e0plains ho# to set %our QuickBooks preferences so that the program al#a%s chooses ;ndeposited 5unds for pa%ments'$

RECEI@ING 8' I? <(1& .1st(3e& &e)1.e) t%e 2*<3ent ;< t%e *3(1nt (? its
at the to& of the Receive 6ay'ents <in o<, click the G1iscounts an !re 9 itsH .uttonM in the G1iscount an !re itsH ialog .o" KFigure 1(93L, a&&ly the cre it to the &ay'ent@ If the customer paid too much or too little? %ou=ll see an overpa%ment or un* derpa%ment message like the one sho#n in the lo#er*left part of 5igure 1&*I' Before %ou edit values in the ,a%ment column? see if the :vaila!le 4redits value e)uals the ;nderpa%ment value' If it does? %our customer reduced the pa%ment !% its availa!le credit' 8ee page &&2 for details a!out appl%ing credits' E' #f you <ant to &rint a &ay'ent recei&t, at the to& of the Receive 6ay'ents <in o<, click 6rintM6ay'ent@ QuickBooks opens the ,rint Pists dialog !o0' If necessar%? change the print settings? and then click ,rint' C' !lick $ave A !lose to assign the &ay'ent to the selecte invoices an close the <in o<@ If %ou #ant to appl% another pa%ment? click 8ave - Be# instead'
%6 T4 $6EE1

5A$MENT

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Qifferent Ja%s to :ppl% ,a%ments

Most of the time? customers send pa%ments that !ear a clear relationship to their unpaid invoices' 5or those pa%ments? QuickBooks= preference that automaticall% selects invoices "page II0$ is a real timesaver: Nou t%pe the pa%ment amount in the >eceive ,a%ments #indo#=s :mount !o0? and the program selects the most likel% invoice"s$ for pa%ment' Jhen a pa%ment matches an invoice amount e0actl%? this feature #orks perfectl% almost ever% time' But ever% once in a #hile %ou=ll receive a pa%ment that doesn=t match up? and %ou have to tell QuickBooks ho# to appl% the pa%ment' 5or e0ample? if the pa%ment and the customer=s availa!le credit "taken together$ match an open invoice? %ou can use the method e0plained on page &D1 to appl% them to the invoice' "If %ou have no idea #hat the customer had in mind? don=t guessUcontact the customer and ask ho# to appl% the pa%ment'$ >egardless of the situation? %ou can ad2ust the values in the >eceive ,a%ments #indo#=s ,a%ment column to match %our customer =s #ishes ' Aere=s ho# to handle some common scenarios: V !usto'er inclu es the invoice nu'.er on the &ay'ent@ If QuickBooks selects an invoice other than the one the customer specifies? click the selected invoice=s checkmark cell to turn it off' Then turn on the checkmark for the desired invoice to make QuickBooks appl% the pa%ment to it and t%pe the amount of the pa%ment in the ,a%ment cell' V 6ay'ent is less than any outstan ing invoices@ In this case? QuickBook s applies the pa%ment to the oldest invoice' 4lick 8ave - 4lose to appl% the pa%ment as is' Nour customers #ill thank %ou for helping them avoid "or reduce$ %our finance charges' V 6ay'ent is greater than the total of the custo'erBs invoices@ If the pa%ment is larger than all the customer=s unpaid invoices? appl% the pa%ment to all its open invoices and ad2ust the ,a%ment cells if necessar%' Then create a credit or #rite a refund check for the amount of the overpa%ment "page 2IE$'

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CREDIT

IBL<I4.8

:ppl%ing 4redits to Invoices

Jhen something goes a#r% #ith the services or products %ou sell? customers #on=t !e !ashful a!out asking for a refund or credit' :nd customers #ho !u% from %ou regularl% might prefer a credit against their ne0t order rather than a refund? so that checks aren=t fl%ing !ack and forth in the mail "page 2IE tells %ou ho# to create a credit$' In a !usiness sense? a credit is a lot like a customer pa%ment that %ou can appl% to invoices' In QuickBooks? the steps for appl%ing credits are different from those for appl%ing actual customer pa%ments? although %ou do !oth in the >eceive ,a%ments #indo#'
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5or small credits? it=s easier to #ait until the customer sends a pa%ment to appl% the credit' Jhen the customer sends a pa%ment and %ou choose that customer in the >eceive ,a%ments #indo#? QuickBooks reminds %ou a!out the availa!le credits' Then %ou can appl% the pa%ment and the credit in the same transaction'

>4TE

If a customer=s credit is siKa!le and the customer has unpaid invoices? %ou can appl% the credit to those invoices even if the customer hasn=t sent a pa%ment' Jhen %ou=re read% to appl% a credit to an invoice? here=s #hat to do: 1' 4n the Ho'e &age, click Receive 6ay'ents Kor choose !usto'ersMReceive 6ay'entsL@ QuickBooks opens the >eceive ,a%ments #indo#' 2' #n the Receive Fro' ro&9 o<n list, choose the custo'er or Io. you <ant@ If %ou choose a customer or 2o! #ith an availa!le credit? the :vaila!le 4redits la!el appears !elo# the #indo#=s ta!le and sho#s the amount of credit that=s availa!le' If %ou choose a customer? the :vaila!le 4redits value represents all the credits availa!le for all 2o!s for that customer' &' #f your custo'er gave you instructions a.out <hich invoice shoul get the cre it, click any<here in the line for that invoice or state'ent e"ce&t the check'ark colu'n@ If %ou click a cell in the checkmark column? QuickBooks selects that invoice to receive a real pa%ment' 4' To a&&ly the cre it to the invoice or state'ent you selecte , at the to& of the Receive 6ay'ents <in o<, click the G1iscounts an !re itsH .utton@ QuickBooks opens the +Qiscount and 4redits/ dialog !o0? sho#n in 5igure 1&*D' ' To a&&ly a cre it, click its check'ark cell in the *vaila.le !re its ta.le to turn it on@ If the customer asked %ou not to appl% a credit? turn off that credit=s checkmark cell' If the credit doesn=t appear in the +Qiscount and 4redits/

dialog !o0? it

DI COUNTIN pro!a!l% relates to a different 2o! or to the customer onl%' If %ou #ant to G

appl% a credit to a different 2o! or to the customer=s account? see the !o0 on page &&1'

:,,PNIB@ 4>.QIT8 T< IBL<I4.8

F i )%RE 1(93

Jhen %ou click a credit=s checkmark cell in the :vaila!le 4redits ta!le here? the 4redits ;sed value changes to sho# the total credit that has !een applied to the invoice? and the Balance Que value sho#s ho# much is still due on the invoice "if an%$' If %ou applied other credits to the invoice in the past? the% appear in the ,reviousl% :pplied 4redits ta!le at the !ottom of this dialog !o0'

I' !lick 1one@ QuickBooks closes the +Qiscount and 4redits/ dialog !o0 and returns to the >eceive ,a%ments #indo#? #here %ou see the applied credit? as sho#n in 5igure 1&*E' D' !lick $ave A !lose to a&&ly the cre it to the invoice@ If the customer=s availa!le credit is greater than the total for an invoice? %ou can still appl% the credit to that invoice' QuickBooks reduces the invoice=s !al* ance to Kero !ut keeps the remainder of the credit availa!le so %ou can appl% it to another invoice' 8impl% repeat these steps to appl% the leftover credit to another invoice'

F i )%RE 1(97

Jhen %ou appl% a credit to an invoice? its amount appears in the 4redits cell in the >eceive ,a%ments #indo#=s ta!le' Jhen %ou=ve applied all a customer=s credits? the :vaila!le 4redits value e)uals 0'00'

Qiscounting for .arl% ,a%ment

4ustomers aren=t eligi!le for earl% pa%ment discounts until the% actuall% pa% earl%? so it makes sense that %ou appl% such discounts in the >eceive ,a%ments #indo#' The process for appl%ing an earl% pa%ment discount is almost identical to appl%ing a credit' In fact? if an invoice )ualifies for !oth a credit and an earl% pa%ment discount? %ou can appl% them !oth in the +Qiscount and 4redits/ dialog !o0'
>4TE

If the discount is for something other than an earl% pa%ment? such as a product that=s on sale? instead of using the techni)ue descri!ed in this section? add a Qiscount item to the invoice #hen %ou create it "page 112$'

DI COUNTIN G

4' T( *22/< t%e e*&/< 2*<3ent )is.(1nt+ *t t%e t(2 (? t%e Re.eive ,:NM.BT 5*<3ents 1' 4n the Ho'e &age, click Receive 6ay'ents or choose !usto'ersMReceive
6ay'ents@

2' #n the Receive 6ay'ents <in o<Bs Receive Fro' ro&9 o<n list, choose the custo'er or Io. for the &ay'ent you receive @ In the ta!le of open invoices? QuickBooks sho#s all the invoices and(or state* ments that aren=t paid' &' #n the *'ount .o", ty&e the &ay'ent a'ount you receive fro' the cus9 to'er@ If the +:utomaticall% appl% pa%ments/ preference is turned on "page II0$? #hen %ou click a#a% from this field? QuickBooks applies the pa%ment to the customer or 2o!=s open invoices' If QuickBooks doesn=t appl% the pa%ment to the correct invoices? %ou can choose the ones %ou #ant "page &&E$' If that preference is turned off? turn on the checkmark cells "in the first column$ for the invoices to #hich %ou #ant to appl% the pa%ment If the customer alread% deducted the earl% pa%ment discount? the >eceive ,a%* ments #indo# sho#s an underpa%ment "5igure 1&*C$'

F i )%RE 1(9+

If the customer sent a pa%ment that=s less than the invoice amount? %ou=ll see the difference as an underpa%ment? as sho#n here' Pook !elo# the unpaid invoice ta!le for a message that sa%s the customer has discounts or credits availa!le? as unapplied discounts and credits might e0plain the difference !et#een the pa%ment and invoice amounts' If %ou see that message? click the +Qiscounts and 4redits/ !utton at the top of the #indo# to appl% the availa!le discounts and credits'

QuickBooks opens the +Qiscount and 4redits/ dialog !o0' If the 4redits ta! is visi!le? click the Qiscount ta! to displa% the Qiscount fields sho#n in 5igure 1&*10' If the date of the pa%ment is earlier than the Qiscount Qate that=s listed? QuickBooks uses the earl% pa%ment percentage from the customer=s pa%ment terms "page 14&$ to calculate the 8uggested Qiscount' 5or e0ample? if the cus* tomer gets a 2 percent discount for pa%ing earl%? the suggested discount is 2 percent of the invoice total'

F i )%RE 1(910

In the :mount of Qiscount !o0? QuickBooks automaticall% fills in the suggested discount? !ut %ou can t%pe a different amountUif the customer paid onl% part of the invoice earl%? for instance' The Invoice section at the top of the dialog !o0 sho#s the amount due on the invoice and the !alance due after appl%ing the earl% pa%ment discount %ou chose' If the customer has alread% paid the invoice in full? the earl% pa%ment discount !ecomes a credit for the ne0t invoice'

>4TE

4ustomers often deduct their earl% pa%ment discounts despite sending their pa%ments after the earl% pa%ment cutoff date' The t%pical reaction of most !usiness o#ners is a resigned sigh' :lthough Quick* Books sho#s the suggested discount as Kero #hen a customer doesn=t actuall% pa% earl%? %ou can sho# %our customer good#ill and accept his pa%ment' In the :mount of Qiscount !o0? simpl% t%pe the discount that the customer took' ' #n the 1iscount *ccount .o", choose the inco'e account youBve set u& to track custo'er iscounts@ Nou might think it makes sense to post customer discounts to one of %our income accounts for products or services %ou sell' But customer discounts tend to fall

CORRECTIN
action is to keep track of the discounts %ou give !% creating an income account specificall% for them? called something imaginative like 4ustomer Qiscounts' If %ou spot an e0pense account called Qiscounts? don=t use that as %our customer discount account? either' :n e0pense account for discounts is meant to track the discounts %ou receive from %our vendors' I' #f you use classes, in the 1iscount !lass .o", choose the a&&ro&riate one@ This class is t%picall% the same one %ou used for the invoice' D' !lick 1one@ Jhen QuickBooks closes the +Qiscount and 4redits/ dialog !o0 and returns to the >eceive ,a%ments #indo#? %ou=ll see the discount in t#o or three places? as sho#n in 5igure 1&*11' The earl% pa%ment discount appears !oth in the invoice ta!le=s Qiscount column and !elo# the ta!le ne0t to the Qiscount and 4redits :pplied la!el' If the customer paid the invoice in full? the earl% pa%ment discount also !ecomes an overpa%ment "not sho#n in 5igure 1&*11$' ,:NM.BT

F i )%RE 1(911

Jhen %ou appl% an earl% pa%ment discount to an invoice? it appears in the >eceive ,a%ment #indo#=s Qiscount cell? as sho#n here' The discount also contri!utes to the Qiscount and 4redits :pplied value in the :mounts for 8elected Invoices section'

T#6

If a customer overpa%s? QuickBooks displa%s t#o options at the !ottom left of the >eceive ,a%ments #indo#: +Peave the credit to !e used later/ and +>efund the amount to the customer'/ ;nless %our customer #ants a refund? keep +Peave the credit to !e used later/ selected' E' !lick $ave A !lose <hen youBre one@ Nou=ve 2ust recorded the pa%ment #ith the discount applied'

MI8:,,PI.Q

CU TOM

,:NM.BT8

4orrecting Misapplied 4ustomer ,a%ments

8a% %ou realiKe that %ou=ve applied a pa%ment to the #rong invoice' The #a% %ou correct this mistake depends on #hether %ou applied the pa%ment to a different invoice for the same customer or 2o!? or %ou applied it to the #rong customer or 2o!' This section sho#s %ou ho# to fi0 misapplied pa%ments in !oth situations "#hether %ou=ve deposited the pa%ments or not$'

;rong #nvoice, Right !usto'er or -o.

If %ou simpl% selected the #rong invoice for a customer or 2o! #hen %ou applied a pa%ment? it=s eas% to set things straight' Aere=s ho#: 1' !hoose !usto'ersM!usto'er !enter or, on the Ho'e &age, click !usto'9 ers@ 4n the !usto'er !enterBs !usto'ers A -o.s ta., click the custo'er or Io. <hose &ay'ent you 'isa&&lie @ The Transactions ta! in the 4ustomer 4enter=s lo#er right displa%s the transac* tions for the customer or 2o! %ou selected' 2' 4n the Transactions ta., click the $ho< .o"Bs o<n arro<, an then choose Receive 6ay'ents@ If %ou still don=t see the pa%ment %ou=re looking for? click the 5ilter B% do#n ar* ro# and choose :ll ,a%ment MethodsW or click the Qate do#n arro# and choose a different date range' &' ;hen you see the &ay'ent in ?uestion, ou.le9click it@ The >eceive ,a%ments #indo# opens to the pa%ment %ou dou!le*clicked' 4' #n the Receive 6ay'ents <in o<Bs un&ai invoice ta.le, youBll see .oth the <rong invoice an the right one@ Turn off the check'ark cell for the cur9 rently selecte invoiceM turn on the check'ark cell for the correct invoice, an then click $ave A !lose@ QuickBooks applies the pa%ment to the correct invoice'

;rong #nvoice, ;rong !usto'er

Jhen %ou appl% a pa%ment to the #rong customer=s invoice? %ou can=t use the steps in the previous section' Aere=s #h%: Jhen %ou open the misapplied pa%ment in the >eceive ,a%ments #indo#? the >eceived 5rom !o0 contains the erroneous customer or 2o! and the invoices that appear in the #indo#=s unpaid invoices ta!le are for that customer' That means there=s no #a% to select the invoice for the correct customer in the >eceive ,a%ments #indo#' To correct this t%pe of misapplied pa%ment? %ou need to create a ne# pa%ment for the correct customer and delete the pa%ment %ou applied to the #rong customer' The good ne#s is that this approach also #orks if %ou deposited a pa%ment #ithout appl%ing it to an% invoiceW it even #orks if %ou=ve alread% reconciled the deposit #ith %our !ank account'

Aere are the steps to correct this mistake: 1' First, create a ne< &ay'ent for the correct custo'er@ To do this? in the 4ustomer 4enter "4ustomersM4ustomer 4enter$? click the 4ustomers - Oo!s ta!? and then select the customer or 2o! to #hich the pa%ment should !e applied' Then? at the top of the #indo#? click Be# TransactionsM>eceive ,a%ments? and follo# the steps on page &2I to record the ne# pa%ment' 4lick 8ave - 4lose #hen %ou=re done' 2' #f you alrea y e&osite the 'isa&&lie &ay'ent, on the Ho'e &age, click Recor 1e&osits Kor choose BankingMMake 1e&ositsL@ #f you havenBt e9 &osite the &ay'ent, ski& to ste& 3@ If %ou see the +,a%ments to Qeposit/ #indo#? click <6 to open the Make Qe* posits #indo#' &' #n the Make 1e&osits <in o<Bs tool.ar, click 6revious until you see the e&osit youBre looking for@ If %ou don=t see the deposit? !e sure to choose the correct !ank account in the Qeposit To !o0' 4' #n the <in o<Bs tool.ar, click 6ay'ents@ #n the G6ay'ents to 1e&ositH <in o<, click the check'ark cell for the &ay'ent you create in ste& 1, an then click 4:@ The Make Qeposits #indo#=s ta!le no# lists !oth the old pa%ment and the ne# pa%ment? as sho#n in 5igure 1&*12'

MI8:,,PI.Q 4;8T<M.> ,:NM.BT8

F i )%RE 1(912

In the #indo#=s tool!ar? click ,a%ments to open the +,a%ments to Qeposit/ #indo# so %ou can add the ne#? correct pa%ment to the deposit' Then? !ack in the Make Qeposits #in* do#? delete the misapplied pa%ment from the deposit !% clicking an%#here in the pa%ment line %ou #ant to delete? and then? on the main QuickBooks menu !ar? choosing .ditMQelete Pine'

:,,PNIB@ 5IB:B4. 4A:>@.8

' To elete the 'isa&&lie &ay'ent fro' the e&osit, click any<here in its ro< in the &ay'ents ta.le, an then, on the 'ain QuickBooks 'enu .ar, choose E itM1elete 2ine@ The misapplied pa%ment disappears? leaving the correctl% applied pa%ment in the ta!le' I' !lick $ave A !lose@ QuickBooks saves the deposit #ith the correctl% applied pa%ment and closes the Make Qeposits #indo#s' D' Finally, elete the original, 'isa&&lie &ay'ent@ In the 4ustomer 4enter? click the Transactions ta! on the #indo#=s left? and then click >eceived ,a%ments' Qou!le*click the pa%ment %ou misapplied to open it in the >eceive ,a%ments #indo#' :t the top of the >eceive ,a%ments #indo#? click Qelete? and then? in the message !o0? click <6' Because %ou deleted the original pa%ment? it=s a good idea to document #hat %ou did' 5or e0ample? add a note "page 4EC$ to the customer or 2o! to #hich the deleted pa%ment !elonged e0plaining #h% %ou deleted it'

:ppl%ing 5inance 4harges

If %ou=ve tried ever%thing !ut some customers still #on=t pa%? %ou can resort to finance charges' These charges usuall% don=t cover the cost of keeping after the slackers? !ut QuickBooks at least minimiKes the time %ou spend on this ve0ing task'
>4TE

T%picall%? onl% small !usinesses actuall% pa% finance charges' 4orporations usuall% ignore them? so %ou ma% decide to skip finance charges for %our corporate clients "%ou=ll 2ust have to reverse the charges later on$' 4ustomers tend to get crank% if %ou spring finance charges on them #ithout #arn* ing? so spend some time up front determining %our pa%ment policies: #hat interest rate %ou=ll charge? #hat constitutes +late?/ and so on' Include these terms in the contracts %our customers sign and on the sales forms %ou send' Then? after %ou configure QuickBooks #ith %our finance*charge settings? a fe# clicks is all it=ll take to add those penalties to customer accounts'

Finance !harge 6references

Before %ou appl% finance charges? %ou need to tell QuickBooks ho# steep %our fi* nance charges are? #hen the% kick in? and a fe# other details' To ad2ust these settings? choose .ditM,referencesM5inance 4harge' Because %our finance*charge policies should appl% to all %our customers? these settings are on the 4ompan% ,references ta!? #hich means onl% a QuickBooks administrator can change them' To learn ho# to set these preferences? see page I 0'

*ssessing Finance !harges on 4ver ue Balances

QuickBooks creates finance*charge invoices for customers tard% enough to #ar* rant late fees? !ut %ou don=t have to print or send these invoices' Instead? %ou can assess finance charges 2ust !efore %ou print customer statements "page 2EI$ to have QuickBooks include the finance*charge invoices on statements? along #ith an% outstanding invoices and unpaid charges for the customer'
T#6

:,,PNIB@ 5IB:B4. 4A:>@.8

Make sure %ou appl% pa%ments and credits to invoices !efore %ou assess finance charges' <ther#ise? %ou=ll spend most of %our time reversing finance charges and #orking to get !ack into %our customers= good graces' Aere=s ho# to assess finance charges for slo#*pa%ing customers: 1' !hoose !usto'ersM*ssess Finance !harges or, on the Ho'e &age, click the Finance !harges icon@ The :ssess 5inance 4harges #indo# "5igure 1&*1&$ opens' If %our compan% file is set up to use multiple currencies? in the :(> :ccount !o0? select the account for the currenc% %ou #ant to #ork #ith'

F i )%RE 1(91(

In this #indo#? if a customer has pa%ments or credits that %ou haven=t %et applied? QuickBooks precedes the customer=s name #ith an asterisk' 8o if %ou see an% asterisks? click 4ancel' :fter %ou=ve applied those pa%ments "page &2D$ and credits "page &&2$? %ou=re read% to start !ack at step 1' QuickBooks automaticall% chooses the current date as the date on #hich %ou #ant to assess finance charges and selects all the customers #ith overdue !alances'

2' #f you .egin the &rocess of &re&aring state'ents a fe< ays .efore the en of the 'onth, in the *ssess'ent 1ate .o", change the ate to the last ay of the 'onth@

4:8A 8:P.8

The last da% of the month is a popular cutoff date for customer statements' Jhen %ou change the date in the :ssessment Qate !o0 and then move to an* other field? QuickBooks recalculates the finance charges to reflect the charges through that ne# date' &' #f you onBt <ant to assess finance charges on one of the custo'ers in the list, in the <in o<Bs ta.le, click that custo'erBs *ssess cell to turn off the check'ark@ QuickBooks automaticall% selects all customers #ith overdue !alances? !ut %ou can let some of them slide #ithout penalt%' 8ince there=s no #a% to flag a customer as e0empt from finance charges? %ou have to do this manuall%' If %ou reserve finance charges for %our most intracta!le customers? click ;nmark :ll to turn off all the finance charges' Then? in the :ssess column? click onl% the cells for the customers %ou #ant to penaliKe' To vie# a customer=s invoices? pa%ments? and credits? click the ro# for that customer and then click 4ollection Aistor%' QuickBooks displa%s a 4ollections >eport #ith ever% open transaction that=s past due for that customer' 4' #f you <ant to change the finance charge a'ount, in the Finance !harge colu'n, click the cell you <ant to e it an then ty&e the ne< a'ount@ The onl% time %ou might #ant to do this is #hen %ou=ve created a credit memo "page 2IE$ for a customer !ut %ou don=t #ant to appl% it to an invoice' :s long as the credit memo is out there? it=s simpler to forgo the finance charges until %ou=ve applied the credit' ' #f you <ant to &rint an sen the finance9charge invoices, turn on the GMark #nvoices XTo .e &rinte BH check.o"@ If %ou plan to send customer statements? leave this check!o0 turned off' 8end* ing customers statements to remind them of overdue !alances is one thing? !ut sending a statement and a finance*charge invoice !orders on nagging' I' To finali=e the finance9charge invoices for the selecte custo'ers, click the *ssess !harges .utton@ If %ou turned on the +Mark Invoice bTo !e printed=/ check!o0? QuickBooks adds the finance*charge invoices to the )ueue of invoices to !e printed' Jhen %ou print all the )ueued invoices "page 2C0$? the program prints the finance*charge invoices as #ell'

4ash 8ales
>eceiving pa%ment #hen %ou deliver the service or products is kno#n as a cash sale? even though %our customer might pa% %ou #ith cash? check? or credit card' 5or e0ample? if %ou run a thriving massage therap% !usiness? %our customers pro!a!l% pa% for their stress relief !efore the% leave %our officeUand no matter ho# the% pa%? QuickBooks considers the transaction a cash sale'

gram? and %ou can print it as a paper receipt for %our customer' "The !o0 on page &4 e0plains ho# to record pa%ments %ou receive through ,a%,al using QuickBooks sales receipts'$
>4TE

:lthough a cash sale is a simultaneous e0change of mone% for goods "or services$? %ou don=t actuall% have to create a QuickBooks sales receipt at the time of the sale' Aere are the t#o most common #a%s of handling cash sales: V Recor ing in ivi ual sales@ If %ou #ant to keep track of #hich customers purchase #hich products? create a separate sales receipt for each cash sale' Individual sales receipts track !oth customers= purchases and the state of %our inventor%'
>4TE

If %ou keep QuickBooks open on the computer in %our store? %ou can print individual sales receipts for %our customers' But keeping QuickBooks running on the store computer could !e risk% if the #rong people started snooping around in %our records' :nd? unless %ou=re completel% proficient #ith the program=s sales receipts? %ou might find paper sales receipts faster #hen %our store is s#amped' Then? #hen there=s a lull? %ou can enter individual receipts into %our QuickBooks compan% file' V Recor ing .atch sales@ If %our shop gets lots of one*time customers? %ou don=t care a!out tracking #ho purchases %our products? !ut %ou still need to kno# ho# much inventor% %ou have and ho# much mone% %ou=ve made' In this situ* ation? %ou don=t have to create a separate sales receipt for each sale' Instead? create one for each !usiness da%? #hich sho#s ho# much mone% %ou !rought in for the da% and #hat %ou sold'

!reating $ales Recei&ts

4reating sales receipts in QuickBooks is like creating invoices? e0cept for a fe# small differences' Aere=s #hat %ou do: 1' !hoose !usto'ersMEnter $ales Recei&ts or, on the Ho'e &age, click !re9 ate $ales Recei&ts@ The 4reate 8ales >eceipt icon appears onl% if %ou=ve turned on the sales receipt preference "page & $' The .nter 8ales >eceipts #indo# opens' 2' #f the custo'er &ai <ith a check, fill in the !heck >o@ .o" <ith the cus9 to'erBs check nu'.er@ !lick the icon for the 'etho of &ay'ent, such as !ash, !heck, or !re it 1e.it@ 5or cash or credit cards? leave the 4heck Bo' !o0 !lank' &' Fill in the ite' ta.le <ith the ite's your custo'er &urchase @

4:8A 8:P.8

4' #f you see the 1e&osit .o", choose an account to t%e3 tell QuickBooks <here I? <(1& .1st(3e&s =*nt &e.(&)s (? To t%ei& 2*<3ents+ <(1 ,ive CA H to &lo& the 'oney you 'a e fro' the sale@ s*/es &e.ei2ts' In The Qeposit To !o0 appears onl% if %ou=ve turned off the preference to use the ;ndeposited 5unds account? as descri!ed on page II1' ' #f you <ant to &rint the sales recei&t no<, at the to& of the <in o<, click 6rintM$ales Recei&t to have QuickBooks o&en the 6rint 4ne $ales Recei&t ialog .o"@ To learn more a!out %our printing options? see page 2C0' I' !lick $ave A !lose to save the sales recei&t@ The .nter 8ales >eceipts #indo# closes' If %ou #ant to record another sales receipt? click 8ave - Be# instead to start a ne# transaction' 4lick >evert to clear the info %ou filled in so %ou can start over'
;*R>#>)

6eeping track of customers #ho make one*time cash sales can clog %our 4ustomer:Oo! Pist #ith unnecessar% information' To keep %our 4ustomer Pist lean? create a customer called 4ash 8ales "page II$'

E iting $ales Recei&ts

If %ou=re in the process of creating a sales receipt? %ou can 2ump to an% field and change its value' Nou can also insert or delete lines "page 22C$ in the sales receipt=s line*item ta!le as %our customer tosses another !ook on the pile or puts one !ack on the shelf' :lthough %ou can edit sales receipts after %ou=ve saved them? %ou #on=t do so ver% often' :fter all? the sale is complete? and %our customer has left #ith her cop% of the receipt' Ao#ever? %ou ma% #ant to edit the sales receipt after the sale to add more detailed descriptions to items? for e0ample' To do so? in the .nter 8ales >eceipts #indo#? click the left arro# ",revious$ or right arro# "Be0t$ until %ou see the receipt %ou #ant "or click 5ind? #hich is descri!ed on page &1 $? and then make %our changes'

/oi ing an 1eleting $ales Recei&ts

If %ou created a sales receipt !% mistake and #ant to remove its values from %our accounts? %ou might think a!out simpl% deleting the receipt' Ao#ever? %ou should al#a%s void sales receipts that %ou don=t #ant rather than deleting them' If %ou delete a sales receipt? it=s gone for good: QuickBooks removes the dollar values and an% sign of the transaction from %our accounts' Nou=ll see a hole in %our num!ering se)uence of sales receipts and an entr% in the audit trail that sa%s %ou deleted the transaction "page 44C$' Loiding a sales receipt? on the other hand? resets the dollar values for the transaction to Kero "so %our account !alances sho# no sign of the transaction$ and marks the transaction as void? so %ou have a record of it'

)EM #> THE R4%)H

>eceiving ,a%,al ,a%ments

If %ou accept pa%ments via ,a%,al? those pa%ments are almost like cash sales in that the pa%ments sho# up in %our ,a%,al account immediatel%' Ao#ever? ,a%,al takes its cut from the mone% %ou receive' In QuickBooks? %ou can record a sales receipt to handle a ,a%,al pa%ment and its fees' But !efore %ou do that? %ou have a !it of setup to do' Aere are the steps from start to finish: 1' #n QuickBooks, create a .ank account K&age 51L that re&resents your 6ay6al account@ Nour ,a%,al account is similar to a regular !ank account !ecause %ou can deposit pa%ments %ou receive into it? pa% !ills #ith the mone% in it? or #ithdra# mone% from it' 2' #f you onBt alrea y have a QuickBooks ite' for 'erchant account fees, create an 4ther !harge ite' K&age 107L for your 6ay6al fees@ In the Be# Item #indo#=s :ccount !o0? choose an e0pense account for merchant account or !ank fees' ,a%,al fee as a negative num!er? to reduce the net amount %ou receive' I' #n the 1e&osit To .o" a.ove the sales recei&t, choose the .ank account you set u& for 6ay6al@ B% doing this? the pa%ment is deposited directl% in %our QuickBooks ,a%,al account? 2ust like it is in %our real*#orld ,a%,al account' "If %ou don=t see the Qeposit To !o0? %ou can record the deposit after %ou save the sales receipt in the Make Qeposits #indo# Zpage &4C['$ D' !lick $ave A !lose@ The pa%ment increases the !alance in %our QuickBooks ,a%,al account and in %our real*#orld ,a%,al account' ;nless %ou !u% as much as %ou sell on ,a%,al? at some point %ou=ll #ant to transfer mone% from %our ,a%,al account to %our regular !ank account' To do this? record a transfer in QuickBooks "page &IE$? and then hop online? log into %our ,a%,al account? and #ithdra# mone% from ,a%,al and move it to %our !ank account' If %ou sell oodles of stuff via ,a%,al? recording sales receipts in QuickBooks for each transaction gro#s old )uickl%' Nou can shortcut %our data entr% #ith a third*part% tool that imports ,a%* ,al transactions' <ne of the most popular products is 8impleport "###'s i mp le por t ' n et$' <ther programs include Je!@ilit% "## #' #e!gili t %' com$ and T*Au! "## #' ata n dra ' co m$'

&' For each &ay'ent you receive, create a sales recei&t K&age (4(L@ 4' #n the Enter $ales Recei&ts <in o<, fill in the .o"es as you <oul for a cash sale, inclu ing the ite's that the custo'er &urchase @ ' #n the ne"t .lank line in the ite' ta.le, a the 6ay6al fee ite' you create in ste& 2@ 5ill in the :mount cell #ith the

To void a sales receipt? do the follo#ing: 1' 4n the Ho'e &age, click !reate $ales Recei&ts Kor choose !usto'ersMEnter $ales Recei&tsL@ The .nter 8ales >eceipts #indo# opens' 2' !lick the left or right arro< until you see the recei&t in ?uestion, an then right9click the $ales Recei&t <in o< an choose /oi $ales Recei&t on the shortcut 'enu, as sho<n in Figure 1(914@ :ll the values in the form change to Kero? and QuickBooks adds +L<IQ:/ to the Memo field' To remind %ourself #h% %ou voided that transaction? t%pe a reason after the colon' &' !lick $ave A !lose@

4:8A 8:P.8

F i )%RE 1(914

8hortcut menus like this make choosing features easier' 8impl% right*click an%#here in the .nter 8ales >eceipts #indo# to displa% the shortcut menu sho#n here'

Me'ori=ing a Batch $ales Transaction

If %ou #ant to reduce %our paper#ork !% recording one !atch sales receipt for each !usiness da%=s sales? #h% not go one step further and memoriKe a !atch sales receipt that %ou can reuse ever% da%G Aere=s ho#: 1' 4n the Ho'e &age, click !reate $ales Recei&ts or choose !usto'ersMEnter $ales Recei&ts@ QuickBooks opens the .nter 8ales >eceipts #indo#' 2' #n the !usto'er:-o. .o", choose the generic custo'er you create for cash sales@ If %ou haven=t set up a cash sale customer %et? in the 4ustomer:Oo! !o0? choose _:dd Be#`' In the Be# 4ustomer dialog !o0=s 4ustomer Bame !o0? t%pe a name like 4ash 8ales' Then click <6 to save the customer and use it for the sales receipt'

&' #f you ty&ically sell the sa'e ty&es of ite's every cells, choose those ite's@

ay, in the ta.leBs #te'

4:8A 8:P.8

Peave the Qt% cells !lank !ecause those values are almost guaranteed to change ever% da%' 4' #f you <ant to s&lit your aily sales a'ong ifferent ty&es of &ay'ents Klike /isa, Master!ar , an so onL, a a 6ay'ent ite' for each ty&e of cre it car an other for' of &ay'ent you acce&t, as sho<n in Figure 1(915@ Because sales receipts are meant to handle cash? the total at the !ottom of the form represents the !ank deposit %ou make at the end of the da%' But it can !e helpful to kno# e0actl% #hich forms of pa%ments customers used that da%' To set up the memoriKed sales receipt so %ou can record that info? in the Item ta!le? choose a ,a%ment item? like ,a%ment*Lisa' "Jhen %ou create a ,a%ment item Zpage 112[? choose the +@roup #ith other undeposited funds/ option so %ou can control #hen %ou deposit the mone%'$ Peave the :mount cell !lankW %ou=ll fill in the actual amounts #hen %ou use the memoriKed sales receipt to record the sales for a particular da%'

F i )%RE 1(9 15

:dd a ,a%ment item for ever% form of pa%ment %ou accept ":merican .0press? Qiscover? de!it cards? checks? and so on$' Then? #hen %ou use the memoriKed transaction to record !atch sales receipts each da%? t%pe a negative num!er for the amount charged to each t%pe of pa%ment' If the Total value doesn=t match the amount of %our cash deposit? add an item for e0cess or short cash to make %our !ank deposit !alance' "The ne0t section e0plains ho# to use e0cess* and short*cash items'$

' ;hen the sales recei&t is set u& the <ay you <ant, &ress !trlOM to o&en the Me'ori=e Transaction ialog .o"@ In the Bame !o0? t%pe a name for the reusa!le sales receipt? such as Qa%=s 4ash 8ales'

4:8A 8:P.8

T#6

B% splitting a sales receipt among different t%pes of pa%ments? %ou can make a single deposit to each merchant card account at the end of the da%' To do so? choose BankingMMake Qeposits' In the +,a%ments to Qeposit/ #indo#? choose the pa%ment t%pe in the +Lie# pa%ment method t%pe/ drop*do#n list' 8elect the deposits for that card? and then click <6 to deposit them to the !ank or merchant card compan%' >epeat this process for each t%pe of pa%ment %ou accept' "This techni)ue #orks as long as %our merchant card compan% deducts its fees as a single amount? instead of as a fee on ever% charge transaction'$ I' #f you <ant to use this 'e'ori=e sales recei&t only on the cash sales, choose the 1o >ot Re'in Me o&tion@ ays you have

If %ou receive cash sales ever% da%? choose the >emind Me option and then? in the Ao# <ften !o0? choose Qail%' D' To 'e'ori=e the sales recei&t, click 4:@ QuickBooks closes the MemoriKe Transaction dialog !o0 and adds the !atch sales receipt to the MemoriKed Transaction Pist' Bo# that %ou=ve memoriKed the !atch sales receipt? %ou can create a ne# sales receipt for a given da% !% pressing 4trlTT to open the MemoriKed Transaction Pist #indo#' There? click the memoriKed transaction for %our !atch sales receipt? and then click .nter Transaction' QuickBooks opens the .nter 8ales >eceipts #indo# #ith a sales receipt !ased on the one %ou memoriKed' Nou can then edit the items in the #indo#=s ta!le? their )uantities? and the prices to reflect %our da%=s sales' Jhen the sales receipt is complete? click 8ave - 4lose'

Reconciling E"cess an $hort !ash

Jhen %ou take in paper mone% and make change? %ou=re !ound to make small mistakes' ;nless %ou=re luck% enough to have one of those automatic change ma* chines? the mone% in the cash register at the end of the da% rarel% matches the sales %ou recorded' <ver time? the amounts %ou=re short or over tend to !alance out? !ut that=s no help #hen %ou have to record sales in QuickBooks that don=t match %our !ank deposits' The solution to this realit% of cash sales is one final sales receipt at the end of the da% that reconciles %our cash register=s total #ith %our !ank deposit slip' But !e* fore %ou can create this reconciliation receipt? %ou need to create an account and a couple of items: V 4verJ%n er account@ To keep track of %our running total for e0cess and short cash? create an Income account named something like <ver(;nder' If %ou use account num!ers? give this account a num!er that makes it appear near the end of %our Income accounts' 5or e0ample? if ;ncategoriKed Income is account num!er 4CCC? make the <ver(;nder account 4CCE' V 4ver ite'@ 4reate an <ther 4harge item to track the e0cess cash %ou collect? and assign it to the <ver(;nder account' Make sure that %ou set up this item as nonta0a!le'

MAKING
%ou=re short and assign it to the <ver(;nder account' This item should also !e nonta0a!le' :t the end of each da%? compare the income %ou recorded "run a ,rofit - Poss report and set the Qate !o0 to Toda%$ #ith the amount of mone% in %our cash register' Then create a sales receipt to make up the difference' Aere=s ho#: V #f you have less cash than you shoul , create a sales receipt and? in the first Item cell? add the ;nder item' In the :mount cell? t%pe the amount that %ou=re short as a negative num!er' Jhen %ou save this receipt? QuickBooks ad2usts %our income record to match the mone% in the cash register' V #f you have too 'uch cash, create a sales receipt and? in the first Item cell? add the <ver item' In the :mount cell? t%pe the e0cess amount as a positive num!er' This receipt increases %our recorded income to match the mone% %ou have on hand'
>4TE

Q.,<8IT8

If %ou notice that %our cash count at the end of the da% is al#a%s short? a fluke of pro!a!ilit% could !e at #ork' But the more likel% ans#er is that someone is helping herself to the cash in %our till'

Making Qeposits
Jhether customers mail %ou checks or hand over #ads of cash? taking those deposits to the !ank isn=t enoughU%ou also have to record them in QuickBooks' In the >eceive ,a%ments #indo#? if %ou designate a !ank account as the Qeposit To account "page &&0$? there=s nothing more to do after %ou save the pa%mentUQuickBooks records the pa%ment as a deposit to that account' Ao#ever? if %ou initiall% store pa%ments in the ;ndeposited 5unds account? %ou have to #ork %our #a% through t#o dialog !o0es: one to record pa%ments %ou receive? and then one to record the deposits %ou make in %our !ank account' "The !o0 on page & & e0plains ho# QuickBooks moves mone% !et#een accounts as %ou record these transactions'$ This section e0plains this t#o*step process' "The !o0 on page & 2 e0plains ho# to record deposits made #ith different pa%ment t%pes'$

!hoosing 6ay'ents to 1e&osit

If %ou store pa%ments in the ;ndeposited 5unds account? %ou end up #ith a col* lection of pa%ments read% for deposit that coincide #ith the paper checks or cash %ou have to take to the !ank' Jhen %ou have pa%ments )ueued up for deposit and choose BankingMMake Qeposits "or? in the Aome page=s Banking panel? click >ecord Qeposits$? QuickBooks opens the +,a%ments to Qeposit/ #indo#? #here %ou can choose the pa%ments %ou #ant to deposit in several #a%s? as sho#n in 5igure 1&*1I'
>4TE

If %ou have other checks to deposit? such as an insurance claim check or a vendor=s refund? %ou=ll have a chance to add those to %our deposit in the Make Qeposits #indo# as e0plained !elo#'

MAKING

F i )%RE 1(910

Nou can filter pa%ments !% method !% choosing one in the +Lie# pa%ment method t%pe/ !o0W Quick* Books then displa%s onl% those t%pes of pa%ments' To record deposits for pa%* ments made in a foreign currenc%? in the +Lie# ,a%ments for currenc%/ drop*do#n list "#hich %ou=ll see onl% if %ou have multiple currencies turned on$? choose the currenc%' Nou enter %our !ank=s e0change rate for the deposit in the Make Qeposits #indo# "as e0plained !elo#$'

To choose specific pa%ments to deposit? in the checkmark column? click each one %ou #ant to deposit' To select ever% pa%ment listed? click 8elect :ll' Jhen %ou=ve selected the pa%ments %ou #ant? click <6' QuickBooks closes the +,a%ments to Qeposit/ #indo# and opens the Make Qeposits #indo#? descri!ed ne0t'

Recor ing 1e&osits

The Make Qeposits #indo# is like an electronic deposit slip? as %ou can see in 5ig* ure 1&*1D' The pa%ments %ou chose to deposit are alread% filled in' If %ou have other checks to deposit !esides customer pa%ments? the% don=t automaticall% sho# up in this #indo#? !ut %ou can add them to the ta!le'
>4TE

If %ou=re depositing a pa%ment made in a foreign currenc%? in the +.0change >ate 1 Zcurrenc%[ H/ !o0? t%pe the e0change rate that %our !ank used for the transaction "to find it? look at %our !ank statement or revie# the transaction on %our !ank=s #e!site$' The ta!le of deposits then sho#s the deposit amount in the foreign currenc%? and the !ottom of the #indo# sho#s the deposit total in !oth the foreign currenc% and %our home currenc%' :fter %ou make %our foreign*currenc% deposits? %ou can see ho# much %ou gained or lost due to changes in the e0change rate !% choosing >eportsM4ompan% - 5inancialM>ealiKed @ains - Posses' This report sho#s the pa%ment amounts in %our home currenc%? the e0change rate? and the resulting gain or loss'

949

QUICKBOOKs 2014: tHe MIssInG

Q.,<8IT8

MAKIN

F i )%RE 1(913

In the Make Qeposits #in* do#? %ou can specif% the account into #hich %ou=re depositing funds? the date? and each pa%ment in the deposit' If %ou=re in the ha!it of #ithdra#ing some pett% cash from %our deposits? %ou can record that? too' To avoid !ouncing checks? in the Qate !o0? !e sure to choose the date that %ou actuall% make the deposit'

Aere=s ho# to add these additional deposits: 1' !lick the first .lank Receive Fro' cell an choose the ven or or na'e of the source of your e&osit@ Then, in the Fro' *ccount cell, choose the account to <hich youBre &osting the 'oney@ #n the *'ount cell, fill in the a'ount of the a itional e&osit@ 5or e0ample? if %ou=re depositing a refund check for some office supplies? choose the e0pense account for office supplies' 2' #f you like, fill in the rest of the cells@ This step is optional' 5or refunds or checks from other sources? 2otting a note in the Memo cell can help %ou remem!er #h% people sent %ou mone%' :nd entering the check num!er gives %our customer or vendor a reference point in case a )uestion arises'
T#6

If %ou #ant to #ithdra# some mone% from %our deposit for pett% cash? in the +4ash !ack goes to/ !o0? choose %our pett% cash account' "If %ou o#n a sole proprietorship? %ou can also #ithdra# cash for %ourself !% choosing %our o#ners= dra# account in the +4ash !ack goes to/ !o0'$ Then? in the +4ash !ack amount/ !o0? t%pe the amount %ou=re deducting from the deposit' 6eep in mind that %ou can=t 2ust #ithdra# mone% for %our personal use' B% accounting for the cash in a pett% cash account? %ou can record %our cash e0penditures in QuickBooks'

CHA5teR 1#: MANAGING ACCOUNT

96

M:6IB@ Q.,<8IT8

&' ;hen youBve fille in all the fiel s you <ant, click $ave A !lose@ QuickBooks posts the deposits to %our accounts'

%6 T4 $6EE1

,utting ,a%ment Qeposit T%pes to Jork

4hoosing different t%pes of pa%ments !efore %ou get to the Make Qeposits #indo# takes e0tra #ork? !ut it=s a good idea for several reasons' Aere are a fe# reasons %ou might make multiple passes through the deposit process: V 1ifferent e&osit ty&es@ Man% !anks group different t%pes of deposits? such as checks versus electronic transfers' To group %our pa%ments in QuickBooks the #a% %our !ank groups them on %our monthl% statements? in the +,a%ments to Qeposit/ #indo#=s +Lie# pa%ment method t%pe/ !o0? choose a method? and then click 8elect :ll to process those pa%ments as a group' in the +,a%ments to Qeposit / #indo#? select all the pa%ments %ou #ant to deposit in the checking account and then? in the Make Qeposits #indo#? selec t that account in the Qeposit To !o0' Then run through the deposit process a second time to deposit other checks to %our savings account' V Reconciling cash e&osits@ :s %ou learned on page &4E? the cash*counting process is prone to error? so %ou=re pro!a!l% used to %our !ank coming up #ith a different cash deposit total than %ou did' :lthough QuickBooks groups cash and checks as one pa%ment t%pe? process %our cash and check pa%ments as t#o separate deposits' That #a%? if the !ank changes the deposit amount? it=s eas% to edit %our cash deposit'

V 1ifferent e&osit accounts@ If %ou deposit some pa%ments in %our checking account and others in a savings account?

1e&ositing Money fro' Merchant !ar *ccounts

Jhen %ou accept pa%ment via credit card? the merchant !ank %ou #ork #ith collects %our customers= credit card pa%ments and deposits them in %our !ank account as a lump sum' Ao#ever? %ou record %our deposits in QuickBooks the #a% the% appear on %our !ank statement? #hich might or might not sho# lump sums' 5or e0ample? %our merchant !ank might sho# pa%ments and merchant !ank fees separatel%? #hereas the amount deposited in %our checking account is the net after the fees are deducted' Aere=s ho# to record deposits of merchant credit card pa%ments and fees into %our !ank account to match the #a% the% appear on %our !ank statement: 1' 4n the Ho'e &age, click Recor 1e&osits@ 1e&osits or choose Banking MMake

In the +,a%ments to Qeposit/ #indo#=s +Lie# pa%ment method t%pe/ drop* do#n list? choose the merchant card #hose pa%ments %ou #ant to deposit' 2' #n the <in o<Bs ta.le, select the cre it car &ay'ents you <ant to e&osit .y turning on their check'ark cells, an then click 4:@ QuickBooks opens the Make Qeposits #indo#? #hich lists the credit card pa%* ments in the deposit ta!le' If the Qeposit 8u!total amount doesn=t match the deposit that appears on %our !ank statement? the merchant !ank pro!a!l% deducted its feesW %ou=ll record those fees in the ne0t step'

979

QUICKBOOKs 2014: tHe MIssInG

T#6

To make merchant card deposits easier to track? ask %our merchant card compan% to charge one lump sum for fees instead of charging for each transactionW it #ill almost certainl% sa% %es' &' #n the Make 1e&osits <in o<Bs ta.le, in the first .lank ro<Bs Fro' *ccount cell, choose the account to <hich you &ost 'erchant car fees Ksuch as Bank $ervice !hargesL@ Then, in the *'ount cell, ty&e the 'erchant car fees as a negative nu'.er@ The Qeposit 8u!total amount should e)ual the deposit that appears on %our !ank statement' 4' !lick $ave A !lose <hen youBre one@
>4TE

Q.,<8IT8

Ao# soon %ou can enter %our merchant card deposits in QuickBooks depends on ho# #ired %our compan% is' If %ou use Bank 5eeds "4hapter 24$? QuickBooks automaticall% do#nloads merchant card deposits into %our compan% file' If %ou have online account access to %our merchant card account? make the deposit in QuickBooks #hen %ou log into %our merchant card account online and see the deposit in %our transaction listing' If %ou don=t use an% online services? enter the deposit in QuickBooks #hen the merchant card statement arrives in the mail'

%6 T4 $6EE1

5ollo#ing the Mone% Trail

If %ou use QuickBooks= #indo#s to create transactions? the program posts de!its and credits to accounts #ithout an% ac* tion on %our part' But in case %ou=re interested in ho# mone% #eaves its #a% from account to account? here=s #hat happens from the time %ou create an invoice to the time %ou deposit the customer=s pa%ment into %our !ank account' V !reate #nvoices@ Jhen %ou create an invoice? QuickBooks credits %our income accounts !ecause %ou=ve earned income? and de!its the :ccounts >eceiva!le account !ecause %our customers o#e %ou mone%' V Receive 6ay'ents@ Jhen %ou receive pa%ments into the ;ndeposited 5unds account? QuickBooks credits the :ccounts >eceiva!le account !ecause the customer=s !alance is no# paid off' The program also de!its the ;ndeposited 5unds account !ecause the mone% is no# in that account #aiting to !e deposited' V Make 1e&osits@ Jhen %ou deposit the pa%ments )ueued in the ;ndeposited 5unds account? QuickBooks credits the ;ndeposited 5unds account to remove the mone% from it and de!its %our !ank account to increase its !alance !% the amount of the deposit'

!H*6TER

14 Bank :ccounts and 4redit 4ards

ou=ve opened %our mail? plucked out the customer pa%ments? and deposited them in %our !ank account "4hapter 1&$' In addition to that? %ou=ve paid %our !ills "4hapter C$' Bo# %ou can sit !ack and rela0 kno#ing that most of the transactions in %our !ank and credit card accounts are accounted for' Jhat=s leftG 8ome stra% transactions might pop upUan insurance claim check to deposit or han* dling the aftermath and !ank fees for a customer=s !ounced check? to name a fe#' ,lus? running a !usiness t%picall% means that mone% moves !et#een accounts Ufrom interest*!earing accounts to checking accounts? from ,a%,al to %our checking ac* count? or from merchant credit card accounts to savings' 5or an% financial transaction %ou perform? QuickBooks has a #a% to enter it? #hether %ou prefer the guidance of transaction #indo#s or the speed of an account*register #indo#'

>econciling %our accounts to %our !ank statements is another ke% process %ou
don=t #ant to skip' Nou and %our !ank can !oth make mistakes? and reconciling %our accounts is the #a% to catch these discrepancies' <nce the !ane of !ookkeepers ever%#here? reconciling is practicall% automatic no# that %ou can let QuickBooks handle the math' In this chapter? the section on reconciling "page &D1$ is the onl% must*read' :nd if %ou #ant to learn the fastest #a% to enter an% t%pe of !ank account transaction? don=t skip the first section "page & I$' Nou can read a!out transferring funds? loans? !ounced checks? and other financial arcana covered in this chapter as the need arises'

999

>.@I8T.>

.ntering Transactions in an :ccount >egister

QuickBooks includes #indo#s and dialog !o0es for making deposits? #riting checks? and transferring funds? !ut %ou can also record these transactions right in a !ank account=s register #indo#' Jorking in a register #indo# has t#o advantages over other #indo#s and dialog !o0es: V $&ee @ .ntering a transaction in a register #indo# is fast? particularl% #hen ke%!oard shortcuts "like pressing Ta! to move !et#een fields$ are second nature' V /isi.ility@ Transaction #indo#s? such as Jrite 4hecks? keep %ou focused on the transaction at handW !ut the% take up lots of screen real estate? so it=s tough to see more than one of these #indo#s at a time' But in a register #indo#? %ou can look at previous transactions for reference'

4&ening a Register ;in o<

Nou have to open a register #indo# !efore %ou can enter transactions in it' Puckil%? opening these #indo#s couldn=t !e easier' Aere=s ho# to open an% kind of account=s register #indo#: 1' #f the !hart of *ccounts <in o< isnBt o&en, &ress !trlO* Kor, on the Ho'e &age, click !hart of *ccountsL to o&en it@ The #indo# pops open? listing all the accounts in %our chart of accounts'
T#6

If %ou use the top icon !ar? %ou can open a !ank account or credit card register !% dou!le*clicking the account %ou #ant to see in the :ccount Balances section on the right side of the Aome page' If %ou use the left icon !ar? click Lie# Balances in its middle section and then? in the Lie# Balances section at the top of the icon !ar? dou!le*click the account %ou #ant' 2' #n the !hart of *ccounts <in o<, ou.le9click the account <hose register <in o< you <ant to o&en KFigure 1491L@ This method can open register #indo#s for more than 2ust !ank accounts' 8ee the !o0 on page &I0 to learn a!out different #a%s to handle credit card accounts'
>4TE

Income and e0pense accounts don=t have registers in QuickBooks' 8o #hen %ou dou!le*click an income or e0pense account in the 4hart of :ccounts #indo#? QuickBooks generates a Quick>eport of the transactions for that account' In the report #indo#? %ou can take a closer look at a transaction !% dou!le*clicking it'

!reating a Transaction in an *ccount Register

The steps for creating a check in %our checking account register "page 1C $ #ork for deposits and transfers? too? #ith onl% a fe# minor ad2ustments' Aere=s ho# to fill in the cells in the register #indo# to create an% kind of !ank transaction:

ENTERING TRAN ACTIO N >.@I8T.> IN AN

F i )%RE 1491

Nou can open a register #indo# !% dou!le*clicking an% t%pe of account that can have a !alance? includ* ing checking? savings? mone% market? and pett% cash accounts' In fact? dou!le*clicking opens the register for an% account on %our !alance sheet ":ccounts >eceiva!le? :ccounts ,a%a!le? 4redit 4ard? :sset? Pia!ilit%? and .)uit% accounts$'

V 1ate@ Jhen %ou first open a !ank account=s register #indo#? QuickBooks automaticall% selects the te0t in the Qate field of the first !lank transaction' <ut of the !o0? QuickBooks puts the current date in the Qate cell? !ut %ou can set a preference to have the program fill in the last date %ou used "page I 4$' T#eaking the date !% a fe# da%s is as eas% as pressing T or X until the date is the one %ou #ant' "To !ecome a master of date*related ke%!oard shortcuts? read the !o0 on page & E'$ V >u'.er@ 5or checks? #hen %ou 2ump to the Bum!er cell "!% pressing Ta!$? QuickBooks automaticall% fills in the ne0t check num!er for that !ank account' If the num!er doesn=t match the paper check %ou #ant to #rite? press T or X until the num!er is correct' "5or some t%pes of accounts? like credit cards and assets? the register #indo# has a >ef field instead of a Bum!er field' Nou can fill in a reference num!er for the transaction or leave this field !lank'$ To make an online pa%ment "see 4hapter 24$? in the Bum!er cell? t%pe 8? #hich QuickBooks promptl% changes to 8end "if %ou=ve set up an online pa%ment service? that is$' To enter a deposit? %ou can !%pass the Bum!er and ,a%ment cells regardless of #hat values the% have? as sho#n in 5igure 14*2' V 6ayee@ QuickBooks doesn=t re)uire a value in this cell' In fact? if it=s a pa%ee %ou onl% occasionall% #ork #ith? it=s !etter to not t%pe the vendor=s or other name in the ,a%ee cell for deposits? transfers? or pett% cash transactions so %our Lendors list doesn=t fill up #ith names %ou rarel% use' Instead? t%pe a generic name like Qeposit or ,ett% 4ash? and then fill in the Memo cell #ith a description of the transaction? like Insurance 4laim'

CHA5teR 14: BANK ACCOUNT AND

101

ENTERING TRAN ACTIO N >.@I8T.> IN AN As <(1 st*&t t<2in, t%e 2*<ees n*3e+ Q1i.0B((0s s.*ns t%e
lists in %our compan% file "Lendors? 4ustomers? <ther Bames? and so on$ and selects the first one it finds that matches the letters %ou=ve t%ped so far' :s soon as QuickBooks selects the one %ou #ant? press Ta! to move to the ,a%ment cell'

F i )%RE 1492

Nou aren=t alone if %ou fre)uentl% t%pe a deposit amount in the ,a%ment cell !% mistake' To record a deposit correctl%? !e sure to enter its value in the Qeposit cell' Jhen %ou move to another cell? QuickBooks springs into action? automaticall% clearing the check num!er out of the Bum!er cell and the value out of the ,a%* ment cell' It also replaces the code 4A6 in the T%pe cell #ith Q., for deposit'

64;ER %$ER$B !2#>#!

6e%!oard 8hortcuts for Qates

,ressing T or X to increment dates is a great timesaver? !ut %ou might also #ant to add some of the follo#ing ke%!oard short* cuts to %our date*selection arsenal' Jhen the cursor is in the Qate field? these can help %ou 2ump directl% to specific dates: V 6ress T Kfor To ayL to change the date to toda%' V 6ress M Kfor MonthL to select the first da% of the currentl% selected month' ,ressing M additional times 2umps to the first da%s of previous months' 6ress H Kfor 'ontHL to select the last da% of the currentl% selected month' ,ressing A additional times 2umps to the last da%s of future months' V 6ress : Kfor <ee:L to choose the last da% of the currentl% selected #eek' ,ressing 6 additional times 2umps to the last da%s of future #eeks'

V 6ress 8 Kfor 8earL to choose the first da% of the currentl% selected %ear' ,ressing N additional times 2umps to the first da%s of previous %ears' V 6ress R Kfor yeaRL to choose the last da% of the currentl% selected %ear' ,ressing > additional times 2umps to the last da%s of future %ears' Nou can press these letters multiple times to pick dates further in the past or the future? and com!ine them #ith pressing T and X to reach an% date %ou #ant' But face it: :fter half a doKen ke%strokes? it might !e easier to t%pe a numeric date? such as &(14(14? or to click the 4alendar icon and choose the date'

V 6ress ; Kfor ;eekL to choose the first da% of the cur* rentl% selected #eek' ,ressing J additional times 2umps to the first da%s of previous #eeks'

102

QUICKBOOKs 2014: tHe MIssInG

>4TE

QuickBooks keeps track of hand#ritten and printed check num!ers separatel%' Jhen %ou use the register #indo# to create a check? QuickBooks fills in the Bum!er cell !% incrementing the last hand#ritten check num!er' Jhen %ou choose 5ileM,rint 5ormsM4hecks? the program fills in the 5irst 4heck Bum!er !o0 !% incrementing the last printed check num!er' V 6ay'ent or !harge@ 5or checks %ou #rite? fees that the !ank deducts from %our account? and pett% cash #ithdra#als? t%pe the amount in the ,a%ment cell' In a credit card register? this field is named 4harge for the credit card charges %ou make' V 1e&osit or 6ay'ent@ 5or deposits %ou make to checking or pett% cash? or inter* est %ou=ve earned? t%pe the amount in the Qeposit cell' In a credit card register? this field is called ,a%ment? !ecause %ou make pa%ments to a credit card account "the opposite of making pa%ments from a checking account$'

>.@I8T.>

>4TE

In QuickBooks transactions? mone% either goes out or comes inUthere=s no in*!et#een' 8o #hen %ou enter a value in the ,a%ment cell? QuickBooks clears the Qeposit cell=s value? and vice versa' V *ccount@ This cell can pla% man% roles' 5or instance? #hen %ou=re creating a check? choose the account for the e0pense it represents' If %ou=re making a deposit? choose the income or e0pense account to #hich %ou #ant to post the deposit' "5or e0ample? depositing an insurance claim check that pa%s for e)uipment repair reduces the !alance of the e0pense account for e)uipment maintenance and repair'$ If %ou=re transferring mone% to or from another !ank account? choose that account instead' V Me'o@ 5illing in this cell can 2og %our memor% no matter #hat t%pe of transac* tion %ou create' .nter the !ank !ranch for a deposit "in case %our deposit ends up in someone else=s account$? the name of the restaurant for a credit card charge? or the items %ou purchased #ith pett% cash' The contents of this cell appear in the reports %ou create'
T#6

>emem!er %our accountant=s insistence on an audit trailG If %ou create a transaction !% mistake? don=t delete it' :lthough QuickBooks= audit trail keeps track of deleted transactions? the omission can !e confusing to othersUor to %ou after some time has passed' Instead of deleting transactions? void them' That #a%? the pa%ment or deposit amount changes to Kero? !ut the voided transaction still appears in %our compan% file? so %ou kno# that it happened' Because the amount is Kero? the transaction doesn=t affect an% account !alances or financial reports' Before %ou void a transaction? t%pe a note in its Memo cell that e0plains #h% %ou=re voiding it' Then? in a register #indo#? right*click the transaction and choose the Loid option "Loid 4heck? Loid Qeposit? and so on$ on the shortcut menu'

HANDCIN G
FREQ%E>T28 *$:E1 Q%E$T#4>

Managing 4redit 4ard :ccounts

:re credit cards accounts or vendorsG In QuickBooks? the credit cards %ou use can !e set up as ac* counts or vendors? depending on ho# %ou prefer to record %our credit card transactions' Aere=s the deal: V !re it car account@ Tracking credit card charges using an account has several advantages' Jith a credit card account in QuickBooks? %ou can enter the charges as the% happen "#hich takes no time at all if %ou do#nload credit card transactionsW page I1D e0plains ho#$' Then? #hen %ou receive %our statement? %ou can reconcile the credit card account as %ou #ould a checking account "page &D1$? so %ou can see #hether %our records and %our charge card compan%=s match' To prevent credit card charge pa%ee names from filling %our Lendor Pist #ith entries %ou don=t need? store names in the Memo cell or create more general vendors like @as? >estaurant? and <ffice 8upplies' V !re it car ven or@ If %ou set up a credit card as a vendor? %ou don=t have an account to reconcile #hen %ou receive %our credit card statement' In addition? the name of ever% esta!lishment %ou !less #ith credit card purchases #on=t fill up %our Lendor Pist' The dra#!ack to this approach is that %ou still have to allocate the mone% %ou spent to the appropriate accounts? and %ou can=t do#nload that split transaction from %our credit card compan%' Jith statement in hand? open the .nter 4redit 4ard 4harges #indo# "choose BankingM.nter 4redit 4ard 4harges$ to enter a single transaction allocating the total statement !alance to each of the charges %ou made' "<n the #indo#=s .0penses and Items ta!s? add entries to allocate charges to the appropriate e0pense accounts'$ That #a%? the transaction does dou!le*dut% !% reconciling %our charges to the statement? #hich #ill make %our accountant happ%'

Aandling Bounced 4hecks

Bouncing one of %our o#n checks is anno%ing and em!arrassing' It can !e e0pensive? too? since !anks charge for each check %ou !ounce "and? often? the% craftil% pa% %our larger checks !efore the smaller ones to rack up as man% !ounced*check charges as possi!le$' Besides depositing mone% to cover the shortfall and pa%ing those !ank fees? %ou have to tell people to redeposit the checks that !ounced or #rite ne# ones' Jhen someone pa%s %our compan% #ith a ru!!er check? it=s 2ust as anno%ing' In addition to the charges %our !ank might charge for redepositing a !ounced check? %ou have to do a fe# things to straighten out %our records in QuickBooks #hen a customer=s check !ounces' The follo#ing sections e0plain ho# to handle !ounced checks? #hether %ou #rote them or %our customer did'

Managing Bounce

!hecks 8ou ;rote

If a !ill pa%ment %ou made overdra#s %our account? %our !ank returns the check to #homever %ou paid' Nou can handle this financial gaffe in a couple of #a%s' If %our cash shortfall #as a temporar% pro!lem? the easiest solution is to tell the vendor

,a%ing the !ill #ith a ne# check or !% credit card re)uires a fe# more steps' Aere=s #hat %ou have to do: 1' !reate a Iournal entry K&age 4((L to &ut the .a checkBs a'ount .ack into your *ccounts 6aya.le account an also .ack into your checking account@ To do that? in the 2ournal entr%=s first line? choose %our checking account and fill in the Qe!it cell #ith the amount of the !ounced check? as sho#n in 5igure 14*& "foreground$' In the 2ournal entr%=s second line? choose %our :ccounts ,a%a!le account' "Quick* Books automaticall% fills in the 4redit cell #ith the !ounced check=s amount? #hich is #hat %ou #ant'$ In the Bame cell? choose the vendor %ou paid' In the Memo cell? t%pe something like +B85 check'/ :fter %ou record the 2ournal entr%? the !ad check amount sho#s up as !illed in the :ccounts ,a%a!le account "5igure 14*&? !ackground$ and as a deposit to %our checking account'

F i )%RE 149(

Qe!iting %our checking account deposits the !ad check=s amount !ack into the account? #hich increases its !alance? !ecause the check hasn=t !een cashed' 4rediting the :ccounts ,a%a!le account means that %ou still o#e %our vendor that mone%'

2' E it the .ill &ay'ent to s<itch the .ill .ack to .eing un&ai @ In the Lendor 4enter "LendorsMLendor 4enter$? on the Lendors ta!? select the vendor %ou paid #ith a !ad check' In the #indo#=s lo#er right? click the Transactions ta!? and then in the 8ho# drop*do#n list? choose Bill ,a%ments' In the Transactions ta!=s ta!le? dou!le*click the pa%ment that !ouncedW the Bill ,a%ments #indo# opens' In the #indo#=s Bills ,aid In This Transaction ta!le? turn off the ,a% cell for the pa%ment %ou made #ith a !ad check? turn on the ,a% check!o0 for the 2ournal entr%? and then click 8ave'

HANDCIN G

#' I? t%e ven)(& .%*&,es <(1 * ?ee ?(& t%e ;*) .%e.0+ .&e*te * ;i//
5ill in this !ill as %ou #ould an% other !ill "page 1DC$' In the .0penses ta!le? choose an e0pense account for the fee and enter the amount in the :mount cell' 4' Finally, &ay the original .ill an the a 'ent 'etho @ itional fee .ill using your ne< &ay9

<n the Aome page? click ,a% Bills' In the ,a% Bills #indo#=s ta!le? select the original !ill "and the additional*fee !ill? if %ou created one$' In the Method !o0? choose ho# %ou #ant to pa% the !ill? and then click ,a% 8elected Bills' Bo# make a resolution to keep enough funds in %our checking account to cover %our pa%ments'

%sing the Recor Bounce

!heck Feature

Jhen a customer=s check !ounces? it takes several steps to set things rightU#hich is #h% %ou pro!a!l% charge %our customer an e0tra fee for %our trou!le' In QuickBooks? the >ecord Bounced 4heck feature can help %ou from start to finish'
T#6

The >ecord Bounced 4heck feature #orks !% changing the original invoice=s status !ack to unpaid' This could lead to some confusion? especiall% if the invoice #as paid in one fiscal %ear and %ou handle the !ounced check in the ne0t fiscal %ear' In addition? this feature onl% #orks #ith invoices paid #ith !ounced checksUthat is? %ou can=t use it to handle sales receipts paid #ith !ounced checks' The ne0t section descri!es another approach to handling customers= !ounced checks that #orks for ever% situation' Aere=s ho# to use the >ecord Bounced 4heck feature: 1' 4&en the Receive 6ay'ents <in o< Kchoose !usto'ersMReceive 6ay9 'ents or, on the Ho'e &age, click Receive 6ay'entsL, an then, at the to& of the <in o<, click the left9&ointing arro< until the &ay'ent <hose check .ounce a&&ears@ :lternativel%? choose 4ustomersM4ustomer 4enter? and then on the 4ustomers - Oo!s ta!? select the customer #hose pa%ment !ounced' In the center=s lo#er right? click the Transactions ta!? and then? in the 8ho# drop*do#n list? choose >eceived ,a%ments' 5inall%? dou!le*click the pa%ment that !ounced' 2' *t the to& of the Receive 6ay'ents <in o<, click Recor Bounce The Manage Bounced 4heck dialog !o0 opens "5igure 14*4$' &' #n the Bank Fee .o", ty&e the a'ount that your .ank charge you for the custo'erBs .ounce check@ #n the E"&ense *ccount .o", choose the account you use for Bank $ervice !harges@ Jhen %ou complete the >ecord Bounced 4heck process? QuickBooks deducts the !ank fee from %our checking account !alance' !heck@

HANDCIN G

F i )%RE 1494

The amount %ou enter in the Bank 5ee !o0 rep* resents #hat %our !ank charged %ou for depositing the !ounced check' The >ecord Bounced 4heck fea* ture creates a transaction that deducts this fee from %our checking account !alance' The amount in the 4us* tomer 5ee !o0 is #hat %ou charge %our customer for giving %ou a !ad checkW it ends up on a ne# invoice that the >ecord Bounced 4heck feature creates'

4' #n the !usto'er Fee .o", enter the a'ount you <ant to charge your custo'er@ 5or e0ample? if %our !ank charged %ou Y2 for %our customer=s !ad check and %ou #ant to tack on another Y2 for %our inconvenience? enter 0' ' !lick >e"t@ The Bounced 4heck 8ummar% dialog !o0 tells %ou that QuickBooks #ill mark the invoice corresponding to the !ounced check as unpaid? deduct the !ad check amount and !ank fees from %our !ank account? and create a ne# invoice for the fee %ou=re charging the customer' I' To set the .ounce 9check actions in 'otion, click Finish@ 8end the original invoice and the ne# invoice to %our customer and hope the ne0t check %ou get from it is good'
>4TE

Behind the scenes? QuickBooks creates a 2ournal entr% that deducts the amount of the original invoice from %our checking account' In the 2ournal entr%=s Memo fields? QuickBooks puts the #ords +Bounced 4hecka?/ so %ou can=t tell #hich invoice the !ounced check is connected to unless %ou fill in the Memo field #ith the original invoice=s num!er'

Han ling !usto'erBs Bounce

!hecks on 8our 4<n

:s %ou learned in the previous section? the >ecord Bounced 4heck feature doesn=t #ork in all situations' 5ortunatel%? #ith a !it of setup? %ou can easil% handle customer=s

HANDCIN G

;(1n.e) .%e.0s ;< &e-inv(i.in, <(1& =*<=*&) .1st(3e&s' T%e ste2s <(1 2e&?(&3 *&e si3i/*& t( t%e (nes t%*t t%e Re.(&) B(1n.e)
V >ecord a transaction that removes the amount of the !ounced check from %our checking account? !ecause the mone% never made it there'

V >ecord an% charges that %our !ank levied on %our account for %our customer=s !ounced check' V Invoice the customer to recover the original pa%ment? %our !ounced*check charges? and an% additional charges %ou add for %our trou!le' Before %ou can re*invoice %our customers? %ou first need to create items for !ounced checks and their associated charges? as e0plained in the follo#ing sections' #TEM F4R REM4/#>) THE B4%>!E19!HE!: *M4%>T FR4M 84%R B*>: *!!4%>T Jhen a check %ou deposit !ounces? %ou=ll see t#o transactions on %our ne0t !ank statement: the original deposit and a second transaction that removes the deposit amount #hen the check !ounces' Nou have to create the same transactions in %our compan% file so %ou don=t overestimate %our !ank !alance and #rite !ad checks of %our o#n' Because the customer hasn=t reall% paid %ou? the amount of the check should go !ack into %our :ccounts >eceiva!le account' To create an item that removes the amount of the !ounced check from %our !ank account? create an <ther 4harge item' Aere=s ho#: 1' !hoose 2istsM#te' 2ist to o&en the #te' 2ist <in o<, an then &ress !trlO>@ The Be# Item #indo# opens' 2' #n the Ty&e ro&9 o<n list, choose 4ther !harge@ The <ther 4harge item t%pe is perfect for miscellaneous charges that don=t fit an% other categor%' &' #n the #te' >a'eJ>u'.er .o", ty&e a na'e for the ite', like Ba !heck @ #n the *ccount ro&9 o<n list, choose your .ank account, an then click 4:@ The ne# item appears in the Item Pist' #TEM$ F4R B4%>!E19!HE!: $ER/#!E !H*R)E$ 4ompanies t%picall% re)uest reim!ursement for !ounced*check charges? and man% companies tack on additional service charges for the inconvenience of processing a !ounced check' Qepending on ho# %ou account for these charges? %ou=ll use one or t#o <ther 4harge items: V Bounce 9check charge rei'.urse'ent@ If %ou #ant %our customer to pa% %ou !ack for the !ounced*check charge that %our !ank hit %ou #ith? %ou need an <ther 4harge item that %ou can add to an invoice? called something like Bad4heck 4harge' "Be sure to choose a nonta0a!le code for the item so that QuickBooks doesn=t calculate sales ta0 on it'$

Q1i.0B((0s )(esnt .*&e =%et%e& <(1 2(st t%is ite3 t( *n in.(3e *..(1nt (& *n ex2ense *..(1nt+ ;1t its e*sie& t( 1se

HANDCIN G

charge customers an e0tra service charge for !ounced checks? as %ou=ll learn shortl%' If %ou post %our !ank=s !ounced*check charges to an income account "such as a 8ervice 4harge account$? %ou can use the same item for an% e0tra service charge %ou appl% for the hassle of handling !ounced checks' :lthough the customer=s reim!ursement appears as income? the !ank charge %ou paid is an e0pense' The effect on %our net profit "income minus e0penses$ is Kero'

V Bounce 9check service charge@ :lternativel%? %ou can post !ounced*check reim!ursements directl% to the same e0pense account %ou use for !ank service charges' Jith this approach? #hen %ou pa% %our !ank=s !ounced*check charge? it sho#s up as an e0pense in the !ank service charge account' Jhen the customer pa%s %ou !ack? QuickBooks credits the !ank service charge account to reduce %our service charge e0penses' The effect on net profit is still Kero' Jhen %ou use this approach? %ou need an additional item if %ou ding %our cus* tomers #ith %our o#n !ounced*check service charges' 4reate an <ther 4harge item for the additional service charge' 5or the item=s :ccount? choose %our service*charge income account' Pike the !ounced*check charge reim!ursement item? make this item nonta0a!le'

Recor ing Bank !harges

The easiest place to record a !ounced*check charge is in the !ank account=s register #indo#' This techni)ue #orks for an% charge %our !ank drops on %our account? and for service charges and interest %our credit card compan% levies: 1' 6ress !trlO* to o&en the !hart of *ccounts <in o<M there, your .ank account to o&en its register <in o<@ ou.le9click

:lternativel%? on the Aome page? click 4heck >egister' In the 8elect :ccount !o0=s drop*do#n list? choose %our !ank account? and then click <6' 2' #n the 1ate cell for the first .lank transaction, choose the .ank assesse the charge@ ate <hen the

QuickBooks automaticall% fills in the Bum!er cell #ith the ne0t check num!er' Be sure to delete that num!er !efore saving the transaction to keep %our Quick* Books check num!ers s%nchroniKed #ith %our paper checks' &' #n the 6ayee cell, ty&e a generic &ayee na'e like Bank !harge @ :lternativel%? %ou can t%pe the name of %our !ank or credit card compan%' 4' Ty&e the etails of the charge in the Me'o cell, as sho<n in Figure 1495@ 5or a !ounced*check charge? include the name of the customer? a note that the check !ounced? and the num!er of the check that !ounced'

HANDCIN G

F i )%RE 1495

In the Memo cell? t%pe a description of the !ank charge? such as +!ounced check charge?/ +minimum !alance charge?/ the !ounced check=s num!er? and so on'

' #n the 6ay'ent cell, ty&e the a'ount of the charge@ #n the *ccount cell, choose the account you use to track .ank charges or .ounce 9 check charges@ 5or a !ounced*check charge? choose the income or e0pense account %ou use for that purpose' 5or other !ank service charges? choose the corresponding e0pense account' Nou have to include a !ounced*check charge item on a ne# invoice in order to recoup this cost? as descri!ed in the ne0t section'
T#6

The register #indo#=s 4ustomer:Oo! cell provides a shortcut to invoicing a customer for !ounced*check charges: Jhile the transaction is still selected in the register #indo#? click 8plits to open the 8plits ta!le' The :ccount? :mount? and Memo fields are alread% filled in #ith the values %ou=ve provided so far' To make the !ank charge !illa!le to the customer #ho !ounced the check? in the 4ustomer:Oo! cell? choose the customer? and in the +Billa!leG/ cell? turn on the check!o0' Then %ou can add this !illa!le charge along #ith an% others to the customer=s ne0t invoice "as descri!ed in step on page &ID$' I' !lick Recor @ QuickBooks saves the !ank charge in %our account'

Re9invoicing for Bounce

!hecks

Jith the !ounced*check items descri!ed on page &I4? %ou can update all the nec* essar% account !alances 2ust !% re*invoicing the customer for the !ounced check' Aere=s the short*and*s#eet approach: 1' 6ress !trlO# or, on the Ho'e &age, click the !reate #nvoices icon Kor choose #nvoicesM!reate #nvoices if youBve set u& ti'e9tracking in QuickBooksL@ The 4reate Invoices #indo# opens'

2' In t%e C1st(3e&:B(; ;(x+ .%((se t%e .1st(3e& t%*t =&(te t%e
Nou don=t have to !other filling in fields like ,'<' Bo' and 8hip' &' #n the ite' ta.le, a ite' in Figure 1490L@ an ite' for the .ounce check Klike the Ba !heck

HANDCIN G4A.468

F i )%RE 1490

To re*invoice the customer for the amount of the !ad check? in the first Item cell? choose %our !ounced* check item "Bad4heck? in this e0ample$' In the :mount cell? t%pe the amount of the !ounced check' In the second item cell? choose the item %ou created for !ounced* check charges' This item=s amount represents #hat the !ank charged %ou and an% additional service fee %ou charge'

4' #n the *'ount cell for the .ounce 9check ite', ty&e the a'ount of the returne check@ Include the full amount of the !ounced check' ' * a secon ite' to recou& the .ounce 9check fees that your .ank charge you an any a itional service charges you <ant to inclu e@ #n the *'ount cell for the .a 9check9charge ite', ty&e the a'ount youBre charging@ :dding an e0tra fee can help deter customers from #riting !ad checks' In 5igure 14*I? the Bad4heck 4harge item covers the !ank=s Y2 charge plus an additional Y2 fee %our compan% collects' If %ou recorded the !ounced*check charge in %our !ank account as a !illa!le cost to %our customer "page &II$? at the top of the 4reate Invoices #indo#? click :dd Time(4osts' In the +4hoose Billa!le Time and 4osts/ dialog !o0? click the .0penses ta! and select the !ank charge? and then click <6 to add it to the invoice' I' ;hen you save the invoice, QuickBooks u& ates the .alances of your .ank account an *ccounts Receiva.le accounts, as sho<n in Figure 1493@ Jhen %ou first invoice a customer? the invoice amount gets added to %our :c* counts >eceiva!le !alance' The customer=s original pa%ment reduced the :c* counts >eceiva!le !alance? !ut the !ounced check means %ou have to

HANDCIN remove G

T>:B85.>>IB@ 5;BQ8

the original pa%ment amount from %our records' B% re*invoicing the customer? %ou reesta!lish the !alance as outstanding and add the invoice amount !ack into :ccounts >eceiva!le'

F i )%RE 1493

The item for a !ounced check is linked to %our !ank account? so adding it to an invoice deducts the value of the !ad check from %our !ank account=s !alance "!ackground$' The ne# invoice adds the amount of the !ounced check and service charges !ack into :ccounts >eceiv* a!le "foreground$'

D' ;hen the custo'er sen s you a check for this ne< invoice, click the Receive 6ay'ents icon on the Ho'e &age to a&&ly that check as a &ay'ent for the invoice@ QuickBooks reduces the :ccounts >eceiva!le !alance !% the amount of the pa%ment' "If %our customer and the mone% it o#es %ou are gone for good? see the !o0 on page &IC to learn #hat to do ne0t'$

Transferring 5unds
Jith the advent of electronic !anking services? transferring funds !et#een accounts has !ecome a staple of account maintenance' 4ompanies stash cash in savings and mone% market accounts to earn interest and then transfer mone% into checking right !efore the% pa% !ills' 5unds transfers have nothing to do #ith income or e0pensesUthe% merel% move mone% from one !alance sheet account to another' 5or e0ample? if %ou keep mone% in savings until %ou pa% !ills? the mone% moves from %our savings account "an asset account in %our chart of accounts$ to %our checking account "another asset account$' Nour income? e0penses? and? for that matter? %our total assets? remain the same !efore and after the transfer'

T>:B85.>>IB@ 5;BQ8
TR4%B2E$H44T#>) M4ME>T

Jriting <ff Bad Qe!t

If %ou tr% contacting a customer a!out a pa%ment onl% to find that his phone is disconnected? his for#arding address has e0pired? and an eviction notice is stapled to his office door? %ou pro!a!l% aren=t going to get %our mone%' In accounting? admitting that the mone% is gone for good is called #riting off !ad de!t' The invoice %ou create for a customer represents income onl% if the customer pa%s it' 8o? to #rite off !ad de!t? %ou have to remove the income for the unpaid invoice from %our financial records' Nou do that !% offsetting the income #ith an e)ual amount of e0penseU%ou guessed it: the !ad de!t' 8uppose %ou invoiced a customer for Y ?000? #hich means that Y ?000 is sitting in %our :ccounts >eceiva!le account as an asset? !ut %ou no# realiKe that %ou=ll never see the mone%' Aere=s ho# to remove that mone% from the :ccounts >eceiva!le account !% means of a !ad*de!t e0pense: 1' If %ou don=t have an account for !ad de!t? create an <ther .0pense account "page 2$ and name it Bad Qe!t' 2' 4reate an <ther 4harge item "page 10E$ and name it Bad Qe!t' ,oint it to the Bad Qe!t account %ou created? and !e sure to make it nonta0a!le' &' <n the Aome page? click the >efunds - 4redits icon or choose 4ustomersM4reate 4redit Memos(>efunds' 4' In the 4reate 4redit Memos(>efunds #indo#=s 4ustom* er:Oo! !o0? choose the customer' ' In the first item cell? choose the Bad Qe!t item' Jhen QuickBooks displa%s a #arning a!out the item !eing associated #ith an e0pense account? simpl% click <6' I' In the :mount cell? t%pe the amount that %ou=re #riting off as !ad de!t? and then click 8ave - 4lose to save the credit memo' D' The :vaila!le 4redit dialog !o0 opens and asks %ou #hat %ou #ant to do #ith the credit' 8elect the +:ppl% to an invoice/ option? and then click <6' E' In the +:ppl% 4redit to Invoices/ dialog !o0? turn on the checkmark for the invoice"s$ that the customer isn=t going to pa%? and then click Qone' Jhen %ou appl% the #rite*off as a credit against an invoice? QuickBooks removes the mone% from %our :ccounts >eceiva!le account? so the program no longer thinks %our customer o#es the mone%' :nd it adds the credit amount to the appropriate income account and to the Bad Qe!t e0pense account? so %our net profit sho#s no sign of the income' In addition? if %ou run a Oo! ,rofita!ilit% Qetail report for that customer? the !ad de!t appears as a negative num!er in the :ctual >evenue columnUthat is? a cost that reduces the profita!ilit% of the 2o!'

Transferring funds in QuickBooks is eas%? #hether %ou use the Transfer 5unds feature or enter the transaction directl% in an account register #indo#' The steps for creating a transaction in an account register appear on page & I' If %ou create a transfer in a !ank account register "a savings account? for e0ample$? in the transaction=s :ccount field? choose the !ank account to #hich %ou=re transferring funds "checking? sa%$' Aere=s ho# to use the Transfer 5unds Bet#een :ccounts #indo#: 1' !hoose BankingMTransfer Fun s@ QuickBooks opens the Transfer 5unds Bet#een :ccounts #indo# "5igure 14*E$'

TRAN !ERRI NG
F i )%RE 1497

This #indo# has one advantage over entering transfers in a !ank account register: Nou can=t create a pa%ment or deposit !% mistake' That=s !ecause %ou can=t save a transfer in this #indo# until %ou specif% !oth the account that contains the mone% and the account into #hich %ou #ant to transfer the funds' :lso? the Transfer 5unds 5rom and Transfer 5unds To drop*do#n menus sho# onl% !alance sheet accounts "!ank? credit card? asset? lia!ilit%? and e)uit%$'

2' *fter you choose the accounts for the transfer, in the 1ate .o", select the ate of the transfer an , in the Transfer *'ount fiel , ty&e the a'ount youBre transferring@ To record the reason for the transfer? in the Memo !o0? replace +5unds Transfer/ "#hich QuickBooks adds automaticall%$ #ith %our reason' If %ou track classes? the #indo# includes a 4lass !o0? too' Qepending on the preferences %ou=ve set? the program might #arn %ou if %ou leave this !o0 !lank' Ao#ever? transfers usuall% don=t re)uire a class assignment? so %ou can dismiss the #arning or choose a class for overhead? if %ou created one'
>4TE

If the t#o accounts %ou select are !oth set up for online !anking at the same financial institution? the <nline 5unds Transfer check!o0 appears in the Transfer 5unds Bet#een :ccounts #indo#' Turn this check!o0 on if %ou #ant to send the transfer instruction to %our !ank through QuickBooks' &' !lick $ave A !lose@ K#f youBve got 'ore transfers to 'ake, click $ave A >e< instea @L In the account register #indo# for either account in the transfer? QuickBooks identifies the transaction !% putting T>:B85> in the T%pe cell' Nou still have to transfer the funds !et#een %our real*#orld !ank accounts? of course' If %ou turned on the <nline 5unds Transfer check!o0 to send the transfer

instructions? %ou have to open the Bank 5eeds 4enter "BankingMBank 5eedsMBank 5eeds 4enter$? and send the instructions from there "see page I22 if %ou use Bank 5eeds in .0press mode and page I&1 if %ou use 4lassic mode$'

>.4<B4IPIB@ :44<;BT8

>econciling :ccounts
>econciling a !ank statement #ith a paper check register is tedious and error* prone' Besides the hassle of checking off items on t#o different paper documents? the check register and the !ank statement never seem to agreeUlikel% due to arithmetic mistakes %ou=ve made' Jith QuickBooks? %ou can leave %our pencils unsharpened and sto# %our calculator in a dra#er' Jhen all goes #ell? %ou can reconcile %our account in QuickBooks #ith 2ust a fe# clicks' Qiscrepancies crop up less often !ecause the program does the math #ithout making mistakes' But pro!lems still occasionall% happenU transactions might !e missing or num!ers don=t match' 5ortunatel%? #hen %our !ank statement and QuickBooks account don=t agree? the program helps %ou find the pro!lems'

6re&aring for the First Reconciliation

If %ou didn=t set the !eginning !alance for %our QuickBooks account to the !egin* ning !alance on %our !ank statement? %ou might #onder ho# %ou can reconcile the !ank account the first time around' The !est #a% to resolve this issue is to enter the transactions that happened !et#een that statement=s !eginning date and the da% %ou started using QuickBooks' <r %ou can create a 2ournal entr% "page 4&&$ to record the !eginning !alance' "Nou=ll select these items as part of %our first reconciliation? as descri!ed on page &D2'$
>4TE

:lternativel%? QuickBooks can align %our statement and account the first time %ou reconcile? as descri!ed in the !o0 on page &DI' To do so? the program generates a transaction that ad2usts %our account=s opening !alance to match the !alance on %our !ank statement' :ccount opening !alances post to %our <pening Bal .)uit% account? so these ad2ustments affect %our !alance sheet' If %ou use this method? let %our accountant kno# that %ou changed the opening !alance so she can address that change #hile closing %our !ooks at the end of the %ear'

6re&aring for Every Reconciliation

QuickBooks lets %ou create and edit transactions in the middle of a reconciliation? !ut reconciling %our account flo#s more smoothl% #hen %our transactions are up to date' 8o take a moment !efore %ou reconcile to make sure that %ou=ve entered all the transactions in %our account: V Bills@ If %ou paid !ills !% #riting paper checks and forgot to record them in QuickBooks? then on the program=s Aome page? click the ,a% Bills icon and enter those pa%ments "page 1DI$' V !hecks@ If %ou find that checks aren=t in %our check!ook !ut %ou don=t see check transactions in QuickBooks? chances are that %ou #rote a paper check

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RECONCICIN G

*n) )i)nt &e.(&) it in <(1& .(32*n< ?i/e' C&e*te *n< 3issin, .%e.0 t&*ns*.ti(ns in t%e *..(1nt &e,iste& K2*,e #67L (& ;<
V Transfers@ 4reate missing transfers in the account register "page & I$ or !% choosing BankingMTransfer 5unds' V 1e&osits@ If %ou forgot to record deposits of customer pa%ments in QuickBooks? on the program=s Aome page? click the >ecord Qeposits icon to add them to %our !ank account "page & 0$' If a deposit appears on %our !ank statement !ut doesn=t sho# up in the +,a%ments to Qeposit/ #indo#? %ou might have forgot* ten to receive the pa%ment in QuickBooks' 5or deposits unrelated to customer pa%ments? create the deposit directl% in the account=s register "page & I$'

T#6

The easiest #a% to spot pa%ments %ou haven=t deposited in QuickBooks is to open the +,a%ments to Qeposit/ #indo# "BankingMMake Qeposits$' :n% pa%ments that %ou=ve received !ut not deposited in QuickBooks appear in the #indo#=s 8elect ,a%ments To Qeposit ta!le' V 4nline transactions@ If %ou use QuickBooks= Bank 5eeds feature to communicate #ith %our !ank? do#nload online transactions "page I1C$'

T#6

If %ou let several months go !% #ithout reconciling %our account? don=t tr% to reconcile multiple months at once to catch upUdoing so makes discrepancies harder to spot? and locating the source of pro!lems #ill ta0 %our alread%*over#orked !rain' Instead? put %our !ank statements in chronological order? and then #alk through the reconciliation process for each statement'

$tarting a Reconciliation
>econciling an account is a t#o*part process? and QuickBooks has separate #indo#s for each phase' The first phase includes choosing the account %ou #ant to recon* cile? entering the ending !alance from %our !ank statement? and entering service charges and interest earned during the statement period' Aere=s ho# to kick off a reconciliation: 1' 4n the Ho'e &age, click the Reconcile icon or choose BankingMReconcile Kor BankingMReconcile !re it !ar if you have a cre it car account se9 lecte in the !hart of *ccounts <in o<L@ The Begin >econciliation #indo# appears'
T#6

If the !ank account=s register #indo# is alread% open? it=s easier to start reconciling !% right*clicking the register #indo# and choosing >econcile on the shortcut menu that appears "or !% choosing BankingM>econcile or BankingM>econcile 4redit 4ard on the QuickBooks main menu !ar$' Jith this approach? the Begin >econcili* ation #indo# opens and automaticall% selects the active !ank account' 2' #n the Begin Reconciliation <in o<Bs *ccount account you <ant to reconcile@ ro&9 o<n list, choose the

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T%e Be,in Re.(n.i/i*ti(n =in)(= )is2/*<s in?(&3*ti(n *;(1t

RECONCICIN
:44<;BT8

reconciliation for this account "if an%$? as sho#n in 5igure 14*C' The date of the previous reconciliation appears to the right of the :ccount !o0 "unless %ou=re reconciling this account for the first time$' QuickBooks fills in the 8tatement Qate !o0 #ith a date one month after the previous reconciliation date' If that date doesn=t match %our !ank statement=s ending date? replace it #ith the date from %our statement' QuickBooks automaticall% sets the !eginning !alance for this reconciliation to the ending !alance of the previous reconciliation "unless this is %our first recon* ciliation$' If the !eginning !alance that the program displa%s doesn=t match the !eginning !alance on %our !ank statement? %ou need to correct that discrepanc% !efore %ou can reconcile %our account' 4lick 4ancel and turn to page &DE to learn ho# to fi0 the pro!lem'

F i )%RE 149+

QuickBooks uses the ending !alance from the previous reconciliation to fill in the !eginning !al* ance for this reconciliation' If the !eginning !alance here doesn=t match the !eginning !alance on %our !ank statement? click 4ancel and turn to page &DE to learn ho# to correct the pro!lem'

&' #n the En ing Balance .o", ty&e the en ing .alance fro' your .ank state'ent@ If %ou turned on multiple currencies? the account=s currenc% appears to the right of the Beginning Balance and .nding Balance la!els' 5or a foreign* currenc% account? enter the ending !alance in the foreign currenc%? #hich is the ending !alance that appears on %our !ank statement' 4' #f your .ank levies a service charge on your account, in the $ervice !harge .o", ty&e the charge a'ount@ K#f you o<nloa transactions fro' your .ank, leave this .o" .lank@L In the Qate !o0 to the right of the 8ervice 4harge !o0? choose the date that the charge #as assessed if it differs from the statement ending date' In the :ccount !o0? choose the account to #hich %ou #ant to post the charge "usuall% Bank 8ervice 4harges or something similar$' QuickBooks then creates a service*charge transaction for %ou'

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T#6

If %ou use Bank 5eeds "page I1&$? chances are %ou=ve alread% do#nloaded %our service*charge and interest transactions' In that case? don=t enter them in the Begin >econciliation #indo# or %ou=ll end up #ith duplicate transactions' ' #f youBre reconciling an account that &ays interest, in the #nterest Earne .o", ty&e the interest liste on your .ank state'ent@ :s %ou did for the service charge? specif% the date and the account that %ou use to track interest'
>4TE

If %ou track service fees and interest earned !% class? in the 4lass !o0es? choose the appropriate one' 5or e0ample? classes might appl% if %ou use them to track performance !% region' Ao#ever? if %ou use classes to track sales !% partner? %ou don=t have to specif% a class for interest earned? though %ou can use a class for overhead if %ou created one' I' !lick !ontinue to start reconciling in ivi ual transactions@ QuickBooks opens the >econcile #indo#? #here %ou reconcile the individual transactions? as descri!ed ne0t'

Reconciling Transactions
The >econcile #indo# groups checks and pa%ments on the left side and deposits and other credits on the right side' "5or a credit card account? charges and cash ad* vances appear on the left side of the #indo#Usince the% reduce %our !alanceUand pa%ments and credits appear on the right side'$ Marking transactions as cleared is a matter of turning on their checkmarks? as %ou can see in 5igure 14*10' 5or each transaction that appears on %our !ank statement? turn on the checkmark for the matching QuickBooks transaction' "If %ou turn on a checkmark !% mistake? 2ust click it again to turn it off'$
>4TE

QuickBooks initiall% sorts transactions !% date #ith the earliest transaction listed first' If %ou #ant to sort them !% another field? click the column heading for that field' 5or e0ample? click +4hk a/ if %ou=re tr%ing to find the check that=s preventing %ou from reconciling successfull%' :n up arro# ne0t to the heading indicates that the column is sorted in ascending order "smallest to largest values$' 4lick the column heading again to reverse the order "largest to smallest$'

T#6

Initiall%? the >econcile #indo# lists all uncleared transactions in the account regardless of #hen the% happened' If transactions after the statement ending date are mi0ed in? %ou could select unnecessar% transactions !% mistake' To filter the list to likel% candidates for clearing? turn on the +Aide transactions after the statement=s end date/ check!o0 at the top right of the #indo#' If %ou don=t see transactions that appear on %our !ank state* ment? turn this check!o0 offW %ou might have created a transaction #ith the #rong date'

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RECONCICIN G
F i )%RE 14910

Jhen %ou mark transac* tions as cleared !% turning on their checkmarks? the 4leared Balance and Qiffer* ence values !elo# the ta!le change to reflect the transactions %ou select' The 8ervice 4harge and Interest .arned values rep* resent the service*charge and interest amounts %ou entered in the Begin >econciliation #indo# as a reminder that QuickBooks created those transactions for %ou' If %ou forgot to record the service*charge or interest amount? click Modif% to reopen the Begin >econciliation #indo#'

QuickBooks includes several shortcuts for marking a transaction as cleared: V Mark *ll@ If %ou usuall% end up clearing most of the transactions in the list? click Mark :ll !elo# the ta!le to select all the transactions' Then turn off the checkmarks for the ones that don=t appear on %our !ank statement' If %ou #ere distracted and selected several transactions !% mistake? click ;nmark :ll to start over' V $electing contiguous transactions@ Qragging do#n the checkmark column selects ever% transaction %ou pass' "This approach isn=t that helpful if %ou compare one transaction at a time or if %our transactions don=t appear in the same order as those on %our !ank statement'$

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V 4nline account access@ If %ou=ve set up Bank 5eeds in QuickBooks? click Matched to automaticall% clear the transactions that %ou=ve alread% matched from %our Quick8tatement "see 4hapter 24$' .nter the ending date from %our printed statement? and then click <6' Jhen the Qifference value in the #indo#=s lo#er right changes to 0'00? %our rec* onciliation is a success' To officiall% complete the process? click >econcile Bo#' The 8elect >econciliation >eport dialog !o0 opens "it=s descri!ed in the ne0t section$' If %ou don=t #ant to print a reconciliation report? simpl% click 4lose'
>4TE

Jhen %ou reconcile a credit card account and then click >econcile Bo#? QuickBooks opens the Make ,a%ments #indo#' There %ou can choose to #rite a check or enter a !ill to make a pa%ment to#ard %our credit card !alance'

;4R:*R4%>1 ;4R:$H46

:d2usting an :ccount that Jon=t >econcile

Jhen the Qifference value in the >econcile #indo# o!stinatel% refuses to change to 0'00? reconciling #ithout finding the pro!lem is an option' 5or e0ample? if %ou=re one penn% off and %ou can=t solve the pro!lem #ith a )uick revie#? that 1 cent isn=t #orth an% more of %our time' :s %ou complete the reconciliation? QuickBooks can add an ad2ustment transaction to make up the difference' In the >econcile #indo#? if %ou click >econcile Bo# #ithout Keroing the Qifference value? QuickBooks opens the >econcile :d2ustment dialog !o0' The program tells %ou #hat %ou alread% kno#: That there=s an unresolved difference !et#een the .nding Balance from %our !ank statement and the 4leared Balance in QuickBooks' If %ou #ant to tr% to fi0 the pro!lem? click +>eturn to >econcile'/ <r click Peave >econcile if %ou #ant to research the pro!lem' "Jhen %ou restart the reconciliation? all the #ork %ou=ve done so far #ill still !e there'$ To create an ad2ustment transaction? click .nter :d2ustment? and QuickBooks creates a 2ournal entr% to Kero out the !alance' If %ou stum!le across the source of the discrepanc% later? %ou can either void the ad2ustment 2ournal entr% or create a revers* ing entr% "page 441$'

Reconciliation Re&orts
:fter %ou click >econcile Bo# in the >econcile #indo#? %ou might notice a short dela% #hile QuickBooks generates %our reconciliation reports' These reports ma% come in hand% as a !enchmark #hen %ou tr% to locate discrepancies in a future reconciliation' Jhen the 8elect >econciliation >eport dialog !o0 opens? %ou can displa% or print reconciliation reports' 4hoose the 8ummar% option for a report that provides the totals for the checks and pa%ments %ou made? and for the deposits and credits %ou received' To save the reports for future reference? click ,rint' 4lick 4lose to close the dialog !o0 #ithout printing or vie#ing the reports' Nou can look at them later !% choosing >eportsMBankingM,revious >econciliation' "If %ou use QuickBooks ,remier or .nterprise? in the 8elect ,revious >econciliation >eport dialog !o0? the 8tatement .nding Qate !o0 lists the dates of the previous reconciliations for the account' 4lick the ending date %ou #ant and then click Qispla% to run the report'$ 5igure 14*11 sho#s #hat a detailed reconciliation report looks like'

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RECONCICIN G
F i )%RE 14911

In the 8elect ,revious >ec* onciliation >eport dialog !o0? #hen %ou choose the Qetail option and then click Qispla%? the report sho#s %our !eginning and ending !alances and ever% transaction %ou cleared' Nou can vie# a reconciliation report at an% time !% choosing >eportsMBankingM ,revious >econciliation'

Mo ifying Transactions 1uring Reconciliation

QuickBooks immediatel% updates the >econcile #indo# #ith changes %ou make in the account register #indo#? so it=s eas% to complete a reconciliation' Missing transactionsG Incorrect amountsG <ther discrepanciesG Bo pro!lem' Nou can 2ump to the register #indo# and make %our changes' Then? #hen %ou click !ack to the >econcile #indo#? the changes are there'
T#6

If %ou=ve opened !oth the register #indo# and the reconciliation #indo#? click the one %ou #ant to #ork on' If %ou use the left icon !ar? click <pen Jindo#s in the !ar=s middle section to see a list of the open #indo#s at the top of the !arW simpl% click the name of the #indo# %ou #ant to #ork #ith' If %ou use the top icon !ar? choose Lie#M<pen Jindo# Pist to displa% the <pen Jindo#s list on the left side of the QuickBooks #indo#W %ou can then click names there to change the active #indo# or dialog !o0' Aere=s ho# to make changes #hile reconciling: V * ing transactions@ If a transaction appears on %our !ank statement !ut isn=t in QuickBooks? s#itch to the account=s register #indo# or the transaction=s cor* responding #indo# "such as Jrite 4hecks$ and add the transaction'

V 1eleting transactions@ If %ou find duplicate transactions? in the account=s reg* ister #indo#? right*click the transaction and choose the corresponding Qelete entr% on the shortcut menu "or select the transaction and then press 4trlTQ$'

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Jhen %ou confirm %our decision and QuickBooks deletes the transaction? the transaction also disappears from the >econcile #indo#' V E iting transactions@ If %ou notice an error in a transaction? in the >econcile #indo#? dou!le*click the transaction to open its corresponding #indo# "Jrite 4hecks for checks? Make Qeposits for deposits? and so on$' 4orrect the mistake? and then save the transaction !% clicking >ecord or 8ave? depending on the #indo#'

$to&&ing an Restarting a Reconciliation

If %our head hurts and %ou need a !reak? don=t #orr% a!out losing the reconciliation #ork %ou=ve alread% done' Aere=s ho# to stop and restart a reconciliation: 1' #n the Reconcile <in o<, click 2eave@ :lthough QuickBooks closes the #indo#? it remem!ers #hat %ou=ve done' In the account=s register #indo#? %ou=ll see asterisks in the checkmark column for transactions that %ou=ve marked as cleared? #hich indicates that %our clearing of that transaction is pending' 2' ;hen youBre reenergi=e , o&en the accountBs register <in o<, right9click it, an then choose Reconcile on the shortcut 'enu@ The Begin >econciliation #indo# opens #ith the ending !alance? service charge? and interest amounts alread% filled in' &' !lick !ontinue@ The transactions %ou marked are? happil%? still marked' ,ick up #here %ou left off !% marking the rest of the transactions that cleared on %our !ank statement'

!orrecting 1iscre&ancies
If %ou modif% a transaction that %ou=ve alread% reconciled? QuickBooks displa%s a dialog !o0 #arning %ou that %ou changed a reconciled transaction and that %our change #ill affect %our reconciliation !alance' :fter all? if %ou cleared a transaction !ecause it appeared on %our !ank statement? the transaction is complete? and chang* ing it in QuickBooks doesn=t change it in %our !ank account' Jhile %ou technicall% can change or delete cleared transactions in QuickBooks? doing so is usuall% a !ad idea' "The one situation that usuall% calls for editing reconciled transactions is #hen %ou=re tr%ing to correct a reconciliation pro!lem' ,age &E0 descri!es ho# to do this'$ This section e0plains #hat causes discrepancies? ho# to hunt do#n transactions that are causing pro!lems? and ho# to fi0 them' 4hanging previousl% cleared transactions is the )uickest #a% to cause ma%hem #hen reconciling accounts' : t%pical reconciliation pro!lem is #hen the !eginning !alance that QuickBooks fills in doesn=t match the !eginning !alance on %our !ank statement? #hich is one reason %ou might !e reading this section' Aere are some of the most common causes of discrepancies:

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RECONCICIN
:44<;BT8

#indo#? %ou might click a checkmark cell !% mistake? #hich resets the status of that transaction from reconciled "indicated !% a checkmark$ to cleared "in* dicated !% an asterisk$' This change removes that transaction=s amount from the Begin >econciliation #indo#=s Beginning Balance #hen %ou tr% to reconcile the account'

V E iting a reconcile transactionBs a'ount@ 4hanging the amount of a rec* onciled transaction doesn=t change the amount on %our !ank statement? !ut it does affect the !eginning !alance that QuickBooks calculates' V 1eleting a reconcile transaction@ 8uppose %ou recorded a transaction !% us* ing the #rong QuickBooks feature? such as #riting a check in the Jrite 4hecks #indo# to remit %our sales ta0 instead of using the ,a% 8ales Ta0 dialog !o0' Then? to make matters #orse? %ou reconcile that incorrect transaction as part of %our !ank account reconciliation' If %ou delete the check so %ou can pa% the sales ta0 using the correct QuickBooks feature? %our !eginning reconciliation !alance #on=t agree #ith the one on %our !ank statement' To fi0 the error? in the !ank account register #indo#? delete the transaction that %ou recorded using the #rong method !% right*clicking the transaction and then choosing +Qelete Ztransaction[/ from the shortcut menu' "In this e0ample? the transaction is a check to pa% sales ta0? so %ou #ould choose Qelete 4heck? !ut it could !e a check for pa%roll or another t%pe of transaction'$ Then recreate the transac* tion using the ,a% 8ales Ta0 feature' Bo# %our sale ta0 is paid the right #a%? !ut %our !eginning !alance is messed up due to the deleted transactionW see +>e*reconciling 4orrected Transactions/ on page &E0 to learn ho# to fi0 that'

%$#>) THE 1#$!RE6*>!8 RE64RT T4 F#>1 6R4B2EM TR*>$*!T#4>$ If %our statement and QuickBooks records don=t agree and %ou don=t kno# #h%? the Qiscrepanc% >eport can help %ou find the transactions that are the culprits' This report sho#s %ou changes that #ere made to reconciled transactions? so %ou can restore them to their original states' To run the Qiscrepanc% >eport? in the Begin >econciliation #indo#? click Pocate Qiscrepancies? and then? in the Pocate Qiscrepancies #indo#? click Qiscrepanc% >eport' "Nou can also choose >eportsMBankingM>econciliation Qiscrepanc%'$ 8eeing transactions on the Qiscrepanc% >eport is a !ig step to#ard correcting rec* onciliation pro!lems' Aere=s ho# to interpret the report=s crucial columns: V Entere J2ast Mo ifie @ This is the date that the transaction #as created or modified? #hich doesn=t help %ou restore the transaction !ut might help %ou figure out #ho=s changing reconciled transactions' V Reconcile *'ount@ This column sho#s the value the transaction had #hen %ou reconciled it' If the transaction=s amount has !een changed? use this value to restore the transaction to its original value' 5or e0ample? XCC'C in this column represents a check or charge for YCC'C '

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: T<2e (? C%*n,e' T%is .(/13n in)i.*tes =%*t *s2e.t (? t%e

changed' 5or e0ample? +:mount/ means that the transaction=s amount changed? +;ncleared/ indicates that someone removed the reconciled checkmark in the account register? and +Qeleted/ means that the transaction #as deleted' "The onl% #a% to restore a deleted transaction is to recreate it from scratch'$

V Effect of !hange@ This value indicates ho# the change affected the !eginning !alance of %our reconciliation' 5or e0ample? a YCC'C check that #as reset added YCC'C to %our !ank account' Jhen the Beginning Balance is off and the amount in this column matches that discrepanc%? %ou can !e sure that restoring these transactions to their original states #ill fi0 the pro!lem' <nce %ou identif% a transaction that #as edited after it #as reconciled? in the ,revious >econciliations Qiscrepanc% >eport #indo#? dou!le*click the transaction to open it in its corresponding #indo# "for e0ample? the Jrite 4hecks #indo# for a check$' If a transaction=s status #as reset from reconciled to cleared? open the account=s register "page & I$? find the transaction? and then click its checkmark cell until a checkmark "#hich represents a reconciled transaction$ appears'
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If %our !eginning !alance is still off after %ou correct cleared status? amounts? and deleted transactions? run the :udit Trail report "page 44C$ to look for other changes that could thro# off %our reconciliation "for e0ample? a transaction #hose account #as changed$' RE9RE!4>!#2#>) !4RRE!TE1 TR*>$*!T#4>$ If %ou fi0 changes that #ere made to reconciled transactions? %ou then have to re* reconcile those transactions' 5ortunatel%? %ou can perform a surgical reconciliation to accept these transactions' Aere are the steps: 1' !hoose BankingMReconcile an then, in the Begin Reconciliation <in o<Bs *ccount ro&9 o<n list, choose the .ank account you <ant to 'ini9reconcile Kif it isnBt alrea y selecte L@ 2' !hange the ate in the $tate'ent 1ate .o" to the 'ent that contains the transaction you correcte @ ate on the .ank state9

5or e0ample? if the transaction %ou corrected #as made on 8eptem!er 1 ? fill in the statement date for %our 8eptem!er !ank statement' &' #n the En ing Balance .o", fill in the en ing .alance fro' the .ank state9 'ent Kthe $e&te'.er state'ent, in this e"a'&leL, an then click !ontinue@ The >econcile #indo# opens' 4' #n the Reconcile <in o<, fin the correcte transactions in the !hecks an 6ay'ents list an click their check'ark cells to turn on their check'arks@ B% doing so? the Qifference value #ill change to 0'00'

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' !lick Reconcile >o< to co'&lete the 'ini9reconciliation@ The ne0t time %ou reconcile the account? the !eginning !alance #ill match the !eginning !alance on %our !ank statement' 4THER ;*8$ T4 F#>1 1#$!RE6*>!#E$ 8ometimes? %our QuickBooks records don=t match %our !ank=s records !ecause of su!tle errors in transactions or !ecause %ou=ve missed something in the current reconciliation' Tr% the follo#ing techni)ues to help spot pro!lems: V $earch for a transaction e?ual to the a'ount of the iscre&ancy@ ,ress 4trlT5 to open the 5ind #indo#' <n the :dvanced ta!? in the 4hoose 5ilter list? select :mount' Be0t? choose the H option and t%pe the amount in the te0t !o0? and then click 5ind to run the search' Nou can also use the 8earch feature to find a transaction for that amount: ,ress 5& to open the 8earch #indo#' In the :mount !o0? t%pe the amount of the discrepanc%? and then click @o'
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>.4<B4IPIB@ :44<;BT8

;sing 5ind or 8earch in this #a% #orks onl% if the discrepanc% is caused !% one transaction that %ou cleared or uncleared !% mistake' If more than one transaction is to !lame? the amount %ou=re tr%ing to find is the total of all the erroneousl% cleared transactions? so these methods #on=t find a matching value' V 2ook for transactions cleare or uncleare .y 'istake@ 8ometimes? the easi* est #a% to find a discrepanc% is to start the reconciliation over' In the >econcile #indo#? click ;nmark :ll to remove the checkmarks from all the transactions' Then !egin checking them off as %ou compare them #ith %our !ank statement' Make sure that ever% transaction on the statement is cleared in the >econcile #indo#? and that no additional transactions are cleared in that #indo#' V 2ook for u&licate transactions@ If %ou create transactions in QuickBooks and do#nload transactions from %our !ank=s #e!site? it=s eas% to end up #ith duplicates' :nd #hen %ou clear !oth of the duplicates? the mistake is hard to spot' If that=s the case? %ou have to scroll through the register #indo# looking for multiple transactions #ith the same date? pa%ee? and amount' V !o'&are the nu'.er of transactions on your .ank state'ent <ith the nu'.er of cleare transactions on the left si e of the Reconcile <in o< KFigure 14912L@ <f course? this techni)ue #on=t help if %ou enter transactions in QuickBooks differentl% than the% appear on %our !ank statement' 5or e0ample? if %ou deposit ever% pa%ment individuall% !ut %our !ank sho#s one deposit for ever% !usiness da%? %our transaction counts #on=t match' V 2ook for a e&osit entere as a &ay'ent or vice versa ' To find an error like this? look for transactions #hose amounts are half the discrepanc%' 5or e0ample? if a Y 00 check !ecomes a Y 00 deposit !% mistake? %our reconciliation #ill !e off !% Y1?000: Y 00 !ecause a check is missing and another Y 00 !ecause %ou have an e0tra deposit'

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F i )%RE 14912

:s %ou clear transactions in the >econcile #indo#=s ta!le? QuickBooks updates the num!er of items %ou=ve marked at the #indo#=s !ottom left? !elo# the +Items %ou have marked cleared/ la!el' 4ompare these num!ers #ith the num!er of transactions on %our !ank statement' If the num!ers don=t agree? %ou kno# to look for either a transac* tion %ou didn=t clear or one that %ou cleared !% mistake'

V 2ook at each cleare transaction for trans&ose nu'.ers or other iffer9 ences .et<een your state'ent an QuickBooks@ It=s eas% to t%pe YC '40 #hen %ou meant Y C'40'
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If these techni)ues don=t uncover the pro!lem? %our !ank might have made a mistake' 8ee page &E& to learn #hat to do in that case'

%n oing the 2ast Reconciliation

If %ou=re having pro!lems #ith this month=s reconciliation !ut suspect that the guilt% part% is hiding in last month=s reconciliation? %ou can undo the last reconciliation and start over' Jhen %ou undo a reconciliation? QuickBooks returns the transactions in it to an uncleared state' In the Begin >econciliation #indo# "choose BankingM>econcile$? click ;ndo Past >econciliation to open the ;ndo ,revious >econciliation dialog !o0' ":lthough the !utton=s la!el and the dialog !o0=s title don=t match? the% !oth represent the same process'$ In the dialog !o0? click 4ontinue' Jhen the ;ndo ,revious >econciliation message !o0 appears telling %ou that the previous reconciliation has !een success* full% undone? click <6'

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QuickBooks unclears all the transactions !ack to the !eginning of the previous rec* onciliation and returns %ou to the Begin >econciliation #indo#' 4hange the values in the dialog !o0? and then click 4ontinue to tr% another reconciliation'
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:lthough this process makes QuickBooks remove the cleared status from all the transactions included in %our last reconciliation? including service charges and interest? the program doesn=t remove the service charge and interest transactions that it added' 8o #hen %ou restart the reconciliation? don=t re*enter the service charges or interest in the Begin >econciliation #indo#'

;hen 8our Bank Makes a Mistake

Banks do make mistakes: Qigits get transposed or amounts are flat #rong' Jhen this happens? %ou can=t ignore the difference' In QuickBooks? add an ad2ustment transac* tion "page &DI$ to make up the difference? and !e sure to tell %our !ank a!out the mistake' "It=s al#a%s a good idea to !e polite in case the error turns out to !e %ours'$ Jhen %ou receive %our ne0t statement? check that the !ank made an ad2ustment to correct its mistake' Nou can then delete %our ad2ustment transaction or add a revers* ing 2ournal entr% to remove %our ad2ustment and reconcile as %ou normall% #ould'
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5or a reminder to check %our ne0t statement? create a To Qo Bote "choose 4ompan%MTo Qo Pist? and then click :dd To Qo$'

Managing Poans
;nless %our !usiness generates cash at an astonishing rate? %ou=ll pro!a!l% have to !orro# mone% to purchase !ig*ticket items that %ou can=t afford to do #ithout? such as a delu0e cat*herding machine' In real life? the asset %ou purchase and the loan %ou assume are intimatel% linkedU %ou can=t get the e)uipment #ithout !orro#ing the mone%' But in QuickBooks? loans and the assets the% help purchase aren=t connected in an% #a%' Nou create an asset account to track the purchase price of an asset that %ou !u%' If %ou take out a loan to pa% for that asset? %ou create a lia!ilit% account to track the !alance of #hat %ou o#e on the loan' Jith each pa%ment %ou make on the loan? %ou pa% off a little !it of the loan=s principal as #ell as a chunk of interest'
>4TE

<n %our compan%=s !alance sheet? the value of %our assets appears in the :ssets section? and the !alance %ou o#e on loans sho#s up in the Pia!ilities section' The difference !et#een the asset value and the loan !alance is %our e)uit% in the asset' 5or e0ample? suppose %our cat*herding machine is in primo condition and is #orth YD0?000 on the open market' If %ou o#e Y 0?000 on the loan? then %our compan% has Y20?000 in e)uit% in that machine'

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M(st /(*ns *3(&tiQe <(1& 2*<(??+ =%i.% 3e*ns t%*t e*.%

different amount of interest and principal' :t the !eginning of a loan? amortiKed pa%ments are mostl% interest and ver% little principalW that means the lender gets more of its mone% up front? !ut it=s also great for %our compan%=s ta0 deductions' B% the end of the loan=s lifec%cle? the pa%ments are almost entirel% principal' Mak* ing loan pa%ments in #hich the values change each month #ould !e a nightmare if not for Poan Manager? a separate program that comes #ith QuickBooks that can e0change info #ith %our compan% file' Poan Manager calculates %our loan=s amortiKa* tion schedule? posts the principal and interest for each pa%ment to the appropriate accounts? and handles escro# pa%ments and fees associated #ith %our loans' This section e0plains ho# to use Poan Manager'
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Poan Manager doesn=t handle loans in #hich the pa%ment covers onl% the accrued interest "called interest*onl% loans$' 5or loans like these? %ou have to set up pa%ments %ourself "page &C0$ and allocate pa%ments to principal and interest using the values on %our monthl% loan statement'

$etting %& a 2oan

>egardless of #hether %ou use Poan Manager? %ou have to create accounts in QuickBooks to keep track of %our loan' Nou pro!a!l% alread% kno# that %ou need a lia!ilit% account for the amount of mone% %ou o#e' :nd %ou also need accounts for the interest %ou pa% on the loan and escro# pa%ments "such as insurance or propert% ta0$ that %ou make' But if %ou=re planning to use Poan Manager to track %our loan? make sure %ou have all of %our loan*tracking elements in place !efore %ou start using it' Aere are the things %ou need: V 2ia.ility account@ 4reate a lia!ilit% account "page 1$ to track the mone% %ou=ve !orro#ed' 5or mortgages and other loans #hose terms are longer than a %ear? use the Pong Term Pia!ilit% account t%pe' 5or short*term loans "ones #ith terms of one %ear or less$? use the <ther 4urrent Pia!ilit% account t%pe instead' Jhen %ou create the lia!ilit% account? don=t enter an opening !alance' The !est #a% to record mone% %ou !orro# is #ith a 2ournal entr% "see 4hapter 1I$? #hich credits the lia!ilit% account for the loan and de!its either the !ank account #here %ou deposited the mone% or the fi0ed asset account for the asset %ou purchased'
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If %ou=ve 2ust started using QuickBooks and have a loan that %ou=ve partiall% paid off? fill in the 2ournal entr% #ith #hat %ou o#ed on the loan statement that=s dated 2ust !efore %our QuickBooks compan% file=s start date' Then enter an% loan pa%ments %ou=ve made since that statement=s ending date to get the account to the current !alance' V 2oan interest account@ The interest that %ou pa% on loans is an e0pense? so create an .0pense account "or an <ther .0pense account? if that=s the t%pe of account %our compan% uses for interest paid$ called something like +Interest ,aid'/ "Poan Manager sho#s <ther .0pense accounts in its account drop*do#n lists? although it lists accounts in alpha!etical order? not !% t%pe'$

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: Es.&(= *..(1nt' I? <(1 3*0e es.&(= 2*<3ents ?(& t%in,s /i0e

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insurance? create an account to track the escro# %ou=ve paid' Because escro# represents mone% %ou=ve paid in advance? use the 4urrent :sset account t%pe'

V Fees an finance charge e"&ense account@ 4hances are %ou=ll pa% some sort of fee or finance charge at some point !efore %ou pa% off the loan' If %ou don=t have an account for finance charges %ou pa%? set up an .0pense account for them' V The len er in your /en or 2ist K&age 37L@ Nou also need a vendor record for the institution that lent %ou the mone%? so %ou can use it for the pa%ments %ou make' The !o0 !elo# tells %ou #hat to do if %ou forgot to perform an% of these steps !efore starting Poan Manager'
;4R:*R4%>1 ;4R:$H46

Jhere :re M% :ccounts and LendorsG

Poan Manager looks 2ust like an% other item in QuickBooks= Banking menu? !ut it=s actuall% a separate small program' Jhen %ou start Poan Manager? it gleans information from %our compan% file? such as the lia!ilit% account %ou created for the loan and the vendor record %ou set up for %our lender' If %ou forgot to create accounts or %our lender in QuickBooks !efore launching Poan Manager? %ou=ll pro!a!l% 2ump to %our 4hart of :ccounts #indo# or Lendor Pist and create them' :lthough %ou create the elements %ou need !% doing that? %ou still #on=t see them in Poan Manager=s drop*do#n lists' "That=s !ecause Poan Manager gra!s the info it needs from %our compan% file #hen %ou first launch it'$ To get them to appear? %ou have to close Poan Manager "losing all the data %ou=ve alread% entered$ and create those entries in QuickBooks' Then? after %ou=ve created the vendor and all the accounts %ou need? choose BankingMPoan Manager to restart Poan Manager? #hich no# includes %our lender and loan accounts in its drop*do#n lists'

ing a 2oan to 2oan Manager

Poan Manager makes it so eas% to track and make pa%ments on amortiKed loans that it=s #ell #orth the steps re)uired to set it up' Before %ou !egin? gather %our loan documents like chicks to a mother hen? !ecause Poan Manager #ants to kno# ever% detail of %our loan? as %ou=ll soon see' B*$#! $ET%6 <nce %ou=ve created the necessar% accounts and vendor records "see page &E4$? follo# these steps to tell Poan Manager a!out %our loan: 1' !hoose BankingM2oan Manager@ QuickBooks opens the Poan Manager #indo#' 2' #n the 2oan Manager <in o<, click the G* a 2oanH .utton@

QuickBooks opens the :dd Poan dialog !o0? #hich has several screens for all the details of %our loan' The%=re all descri!ed in this section'

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#' In t%e A..(1nt N*3e )&(2-)(=n /ist+ .%((se t%e /i*;i/it< *..(1nt
ate for the loan@ QuickBooks lists onl% 4urrent Pia!ilit% and Pong Term Pia!ilit% accounts' :fter %ou choose the correct account? Poan Manager displa%s the account=s current !alance'
>4TE

If Poan Manager sho#s the loan=s !alance as Kero? %ou aren=t off the hook for pa%ing !ack the loan' Poan Manager gra!s this !alance from the QuickBooks lia!ilit% account %ou created for the loan' The loan !alance in Poan Manager is Kero if %ou forgot to create a 2ournal entr% to set the lia!ilit% account=s opening !alance' To correct this? click the :dd Poan dialog !o0=s 4ancel !utton? and then close Poan Manager' In QuickBooks? create a 2ournal entr% to set the lia!ilit% account=s opening !alance? and then restart Poan Manager and set up the loan' 4' #n the 2en er ro&9 o<n list, choose the ven or you create for the co'9 &any youBre .orro<ing 'oney fro'@ If %ou haven=t set up the lender as a vendor in QuickBooks? %ou have to close Poan Manager' :fter %ou create the vendor in QuickBooks? choose BankingMPoan Manager to restart Poan Manager? #hich no# includes the lender in its Pender drop*do#n list' ' #n the 4rigination 1ate .o", choose the origination ate on your loan ocu9 'ents@ Poan Manager uses this date to calculate the num!er of pa%ments remaining? the interest %ou o#e? and #hen %ou=ll pa% off the loan' I' #n the 4riginal *'ount .o", ty&e the total a'ount you .orro<e <hen you first took out the loan@ The <riginal :mount !o0 is aptl% named !ecause it=s al#a%s the amount that %ou originall% !orro#ed' 5or ne# loans? the current !alance on the loan and the <riginal :mount are the same' If %ou=ve paid off a portion of a loan? %our current !alance "sho#n !elo# the :ccount Bame !o0 in 5igure 14*1&$ is lo#er than the <riginal :mount' If the current !alance is Kero? %ou forgot to record the mone% %ou !orro#ed in the lia!ilit% account "page &E4$' D' #n the Ter' .o"es, s&ecify the full length of the loan Ksuch as (00 'onths or (0 yearsL an then click >e"t to a vance to the screen <here you enter &ay'ent infor'ation Ke"&laine ne"tL@ 6*8ME>T #>F4RM*T#4> Jhen %ou specif% a fe# details a!out %our loan pa%ments? Poan Manager can calcu* late a pa%ment schedule for %ou' :nd to make sure %ou don=t forget a loan pa%ment "and incur outrageous late fees$? %ou can tell Poan Manager to create a QuickBooks reminder for %our pa%ments' Aere=s ho#: 1' #n the G1ue 1ate of >e"t 6ay'entH .o", choose the ne"t &ay'ent ate@

5or a ne# loan? choose the date of the first pa%ment %ou=ll make' 5or an e0ist* ing loan? choose the ne0t pa%ment date? #hich usuall% appears on %our last loan statement'

MANAGIN
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F i )%RE 1491(

Poan Manager automaticall% selects Months in the Term drop*do#n list' 8pecif%ing the num!er of months for a &0*%ear loan is a great refresher for %our multiplication ta!les? !ut %ou don=t #ant to confuse Poan Manager !% making an arithmetic error' If %our loan=s term is measured in some* thing other than months? in the Term drop*do#n list? choose the appropriate period "such as Nears$' Then %ou can fill in the Term !o0 #ith the num!er of periods sho#n on %our loan documents'

2' #n the 6ay'ent *'ount .o", ty&e the total a'ount of your ne"t &ay'ent, inclu ing &rinci&al an interest@ Nour pa%ment amount is listed on %our loan documents' Poan Manager auto* maticall% puts 1 in the Be0t ,a%ment Bum!er !o0' 5or loans that %ou=ve made pa%ments on alread%? replace this #ith the num!er of the ne0t pa%ment "this? too? should !e on %our last loan statement$' &' #n the 6ay'ent 6erio your &ay'ents@ ro& 9 o<n list , choose the fre?uency of

Poans t%picall% re)uire monthl% pa%ments? even #hen their terms are in %ears? so Poan Manager automaticall% selects Monthl% here' If %our loan re)uires a different pa%ment schedule? select the appropriate time period from this drop* do#n list' 4' #f your loan inclu es an escro< &ay'ent, choose the 8es o&tion, an then s&ecify the a'ount of escro< you &ay each ti'e an the account to <hich you <ant to &ost the escro<, as sho<n in Figure 14914@ ' #f you <ant a re'in er .efore a loan &ay'ent is ue, leave the G*lert 'e 10 ays .efore a &ay'ent is ueH check.o" turne on@ Poan Manager then tells QuickBooks #hen and ho# often pa%ments are due? so QuickBooks can create a loan*pa%ment reminder in its >eminders Pist "page 4C1$' Nou can=t change the num!er of da%s !efore a pa%ment is due for the reminder? !ut 10 da%s is usuall% enough to get %our pa%ment in on time'

MANAGIN G
F i )%RE 14 149

Most mortgages include an escro# pa%ment for propert% ta0es and propert% insurance' ".scro# accounts are asset ac* counts !ecause %ou=re setting aside some mone% to pa% e0penses later'$ Jhen %ou add an escro# pa%ment? Poan Manager updates the Total ,a%ment value to include principal? interest? and escro#'

I' !lick >e"t to a vance to the screen for entering interest rate info Ke"&laine ne"tL@ #>TERE$T R*TE #>F4RM*T#4> 5or Poan Manager to calculate %our amortiKation schedule "the amount of principal and interest included #ith each pa%ment$? %ou have to specif% the loan=s interest rate' Aere=s ho#: 1' #n the #nterest Rate .o", ty&e the loanBs interest rate@ ;se the rate that appears on %our loan documents' 2' #n the !o'&oun ing 6erio .o", choose either Monthly or E"act 1ays, &en ing on ho< the len er calculates co'&oun ing interest@ e9

If the lender calculates the interest on %our loan once a month? choose Monthl%' If the lender calculates interest using the annual interest rate divided over a fi0ed num!er of da%s in a %ear? choose .0act Qa%s instead' Jhen %ou do? Poan Manager activates the 4ompute ,eriod !o0' In the past? man% lenders simpli* fied calculations !% assuming that a %ear had 12 months of &0 da%s eachW if %our lender uses this method? choose &I (&I0 as the 4ompute ,eriod' Toda%? lenders often use the num!er of da%s in a %earW in that case? choose the &I (&I 4ompute ,eriod option instead' &' #n the 6ay'ent *ccount ro&9 o<n list, choose the account fro' <hich you 'ake loan &ay'ents, <hether you <rite checks or &ay electronically@ Poan Manager includes all %our !ank accounts in this list'

4' In t%e Inte&est Ex2ense A..(1nt )&(2-)(=n /ist+ .%((se t%e

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to track interest you &ay@ #n the FeesJ!harges E"&ense *ccount ro&9 o<n list, choose the account you use for fees an late charges you &ay@ .0pense accounts and <ther .0pense accounts are comingled in these drop* do#n lists? !ecause the% appear in alpha!etical order? not sorted !% t%pe'

' !lick Finish@ Poan Manager calculates the pa%ment schedule for the loan and adds it to its list of loans? sho#n in 5igure 14*1 '

F i )%RE 14915

Jhen %ou select a loan in the Poan Pist ta!le? the ta!s at the !ottom of the #indo# displa% information a!out that loan' Most of the info on the 8ummar% ta! is stuff %ou entered? although Poan Manager does calculate the maturit% date "the date #hen %ou=ll pa% off the loan$' The ,a%ment 8chedule ta! "sho#n here$ lists ever% pa%ment and the amount of principal and interest each one represents' The info on the 4ontact Info ta! comes directl% from the lender=s vendor record in QuickBooks'

Mo ifying 2oan Ter's

8ome loan characteristics change from time to time' 5or e0ample? if %ou have an ad2usta!le*rate mortgage? the interest rate changes ever% so often' :nd %our escro# pa%ment changes !ased on %our propert% ta0es and insurance premiums' To make changes like these? in the Poan Manager #indo# "choose BankingMPoan Manager$? select the loan? and then click .dit Poan Qetails' Poan Manager takes %ou through the same series of screens %ou sa# #hen %ou first added the loan "page &E4$' If %ou change the interest rate? the program recalculates %our pa%ment schedule' If %ou make a change in escro#? the program updates %our pa%ment to include the ne# escro# amount'

MANAGIN G

ettin, U2 5*<3ents $(1 .*ninfo set to 12 * /(*n-2*<3ent .%e.0 (& in C(*n M*n*,e&+ pa%ment QuickBooks so the program can;i// record it in %our compan% file'
:lthough Poan Manager can handle this task one pa%ment at a time? it can=t create recurring pa%ments to send the pa%ment that=s due each month' Jhen %ou see the QuickBooks reminder for %our loan pa%ment? %ou have to run Poan Manager to generate the pa%ment? like so: 1' #n the 2oan Manager <in o< KBankingM2oan ManagerL, select the loan you <ant to &ay an then click $et %& 6ay'ent@ Poan Manager opens the 8et ;p ,a%ment dialog !o0 and fills in the information for the ne0t pa%ment? as sho#n in 5igure 14*1I'

F i )%RE 14910

Jhen %ou click 8et ;p ,a%ment? Poan Manager fills in the ,a%ment Information section of this dialog !o0 #ith the principal and interest amounts from the loan pa%ment schedule for the ne0t pa%ment that=s due' It also fills in the ,a%ment Bum!er !o0 #ith the num!er of the ne0t pa%ment due'

>4TE

If %ou #ant to make an e0tra pa%ment? in the +This pa%ment is/ drop*do#n list? choose +:n e0tra pa%ment'/ Because e0tra pa%ments aren=t part of the loan=s pa%ment schedule? Poan Manager changes the values in the ,rincipal ",$? Interest "I$? 5ees - 4harges? and .scro# !o0es to Kero' If %ou #ant to prepa% principal on %our loan? t%pe the amount that %ou #ant to prepa% in the ,rincipal ",$ !o0' <r? if %ou #ant to pa% an annual fee? fill in the 5ees - 4harges !o0' 2' #n the G# <ant toH ro&9 o<n list at the .otto' of the G;rite a checkH or GEnter a .ill,H an then click 4:@ ialog .o", choose

Poan Manager opens the QuickBooks Jrite 4hecks or .nter Bills #indo#? re* spectivel%? and fills in the !o0es #ith the pa%ment information' If %ou #ant? %ou can change the pa%ment date or other values'

1#4

QUICKBOOKs 2014: tHe MIssInG

#' In t%e W&ite C%e.0s (& Ente& Bi//s =in)(=+ ./i.0

The #indo# closes and %ou=re !ack in the Poan Manager #indo#? #here the value in the loan=s Balance cell has !een reduced !% the amount of principal that the pa%ment paid off' If %ou #ant to print the pa%ment schedule for %our loan? in the Poan Manager #indo#? select it in the #indo#=s Poan Pist? and then click ,rint' <r? if %ou pa% off a loan and #ant to remove it from Poan Manager? select the loan? and then click >emove Poan' ">emoving a loan from Poan Manager doesn=t delete an% loan transactions or loan accounts in QuickBooks'$
>4TE

MANAGIN G

If %our loan pa%ments include escro#? each pa%ment deposits the escro# amount into %our QuickBooks escro# asset account' Jhen %our loan statement sho#s that the lender paid e0penses from escro#Ulike insurance or propert% ta0esU%ou can record the corresponding pa%ment in QuickBooks: <pen the escro# account=s register #indo# "page & I$ and? in the first !lank transaction? choose the date and the pa%ee? such as the insurance compan% or the ta0 agenc%' In the Qecrease field? t%pe the pa%ment amount "!ecause the pa%ment reduces the !alance in the escro# account$? and then click >ecord'

)EM #> THE R4%)H

Jhat*If 8cenarios
Because economic conditions and interest rates change? loans aren=t necessaril% sta!le' 5or e0ample? if %ou have an ad2usta!le*rate loan? %ou might #ant to kno# #hat %our ne# pa%ment amount is' <r %ou might #ant to find out #hether it makes sense to refinance an e0isting loan #hen interest rates drop' Poan Manager=s #hat*if feature is %our dr%*erase !oard for tr%ing out loan changes !efore %ou make up %our mind' Jhen %ou click the Jhat If 8cenarios !utton? Poan Manager opens the Jhat If 8cenarios dialog !o0? #here %ou can pick from different scenarios depending on #hether %ou=ve alread% created a loan: V Ho< 'uch <ill # &ay <ith a ne< loanD Nou don=t have to go through the third degree to see #hat a loan #ill cost' 4hoose this scenario to enter the ke% information for a loan and evaluate the pa%ment amounts? total num!er of pa%ments? total interest? and final !alloon pa%ment' V Evaluate t<o ne< loans@ T%pe in the details of t#o loans to see #hich one is !etter' V ;hat if # change 'y &ay'ent a'ountD This scenario is listed onl% if %ou=ve alread% created a loan in Poan Manager' ,a%ing e0tra principal can shorten the length of %our loan and reduce the total interest %ou pa%' 4hoose this scenario and then? in the ,a%ment :mount !o0? t%pe the ne# amount %ou plan to pa% each month' Jhen %ou click 4alculate? Poan Manager calculates %our ne# maturit% date? ho# much %ou=ll pa% overall? and ho# much %ou=ll pa% in interest' V ; h at if # ch a n ge 'y i nte re st rateD I f %o u h ave a n ad2usta!le*rate loan set up in Poan Manager? choose this scenario to previe# the changes in pa%ment? interest? and !alloon pa%ment for a different rate "higher or lo#er$' V ;hat if # refinance 'y loanD This scenario is listed onl% if %ou=ve alread% created a loan in Poan Manager' Jhen interest rates drop? companies and individuals alike consider refinancing their de!t to save mone% on interest' Jith this scenario? %ou t%pe in a ne# term? pa%ment? interest rate? and pa%ment date to see #hether it=s #orth refinancing' The changes %ou make in the Jhat If 8cenarios dialog !o0 don=t change %our e0isting loans' :nd if %ou s#itch to a different scenario or close the dialog !o0? Poan Manager doesn=t save the information %ou=ve entered' 8o if %ou #ant a record of different scenarios? click ,rint after %ou enter the info for each one'

CHA5teR 14: BANK ACCOUNT AND

1#6

CHA5TER

1 Qoing ,a%roll

hen %ou first start %our !usiness? %ou ma% !e the proud o#ner of ever% 2o! title in %our compan%: receptionist? sales rep? technician? !ookkeeper? 2anitor? and 4.<' But if %our compan% is like most? %ou=ll eventuall% hire people to help %ou #ith all those tasks' ;nless %ou run an all*volunteer operation? sooner or later? %our emplo%ees are going to #ant to get paid' Jhen that time comes? %ou face the daunting task of dealing #ith pa%roll? #hich is the name for all the financial records %ou have to keep for emplo%ees= salaries? #ages? !onuses? #ithholdings? and deductions' If %ou decide to process pa%roll in QuickBooks? %ou first have to sign up for one of the pa%roll services that Intuit offers' To keep e0penses lo#? %ou can choose a !are* !ones service that provides onl% updated ta0 ta!les' :t the other end of the spectrum? %ou can opt for Intuit=s full*service pa%roll' <r %ou can compromise some#here in the middle' :fter %ou choose a pa%roll service? %our ne0t task is to set up ever%thing QuickBooks needs to calculate pa%roll amounts' Nou can #alk through each step on %our o#n or use an intervie# feature' .ither #a%? the ,a%roll 8etup intervie# keeps track of #hat %ou=ve done and #hat %ou still have to do' This chapter takes %ou through ever% pa%roll step? from the initial setup to running a pa%roll? printing checks? and remitting pa%roll ta0es and returns to the appropriate government agencies' This chapter uses Intuit=s desktop pa%roll service? as an e0ample' "Intuit=s online pa%roll service provides a #e!*!ased version of the same features'$ :nother option is to outsource the headaches of pa%roll to a pa%roll*service com* pan% other than Intuit' If %ou go that route? then %ou simpl% use values from the pa%roll*service compan%=s reports to create a couple of transactions in QuickBooks for each pa%rollUto allocate salaries and #ages? pa%roll ta0es? and an% other

1#8

GETTING TARTED
pa%roll

ex2enses t( t%e *..(1nts in <(1& .%*&t (? *..(1nts' T%is .%*2te&

1#F

QUICKBOOKs 2014: tHe MIssInG

,:N><PP

record these pa%roll transactions'

CHA5TER

If %ou run a one*person shop? like a sole proprietorship? partnership? or a small 8u!* chapter 8 corporation? %ou can #ithdra# mone% from the compan% as compensation #ithout fussing over pa%roll' But to take advantage of retirement savings options like a 8implified .mplo%ee ,ension "8.,$? %ou have to deal #ith special rules regard* ing eligi!le compensation' 5or sole proprietors and partners? all %ou have to do to determine %our eligi!ilit% for a 8., is calculate %our compensation? #hich is !ased on compan% net profits' Ao#ever? a 8u!chapter 8 corporation has to pa% %ou an actual salar% for %ou to !e eligi!le for a 8., plan' In this chapter? %ou=ll learn ho# to record do*it*%ourself pa%roll transactions? and ho# to pa% %ourself #ithout pa%roll'

@etting 8tarted #ith QuickBooks ,a%roll

8hortl%

after %ou hire emplo%ees? %ou need to #rite their first pa%checks? so setting up pa%roll can=t #ait until emplo%ees are on!oard' If %ou=re alread% running pa%roll #ith another pa%roll service? %ou pro!a!l% have the info %ou need to set up Quick* Books= pa%roll features' If that=s the case? skip to page &CD to learn a!out Intuit=s pa%roll services' But if %ou=re ne# to pa%roll? read on to learn a!out the ta0 agenc% items %ou need and the pa%roll decisions %ou need to make !efore %ou hire an%one'

;hat 8ou >ee

fro' the )overn'ent

,art of the pa%roll process includes #ithholding ta0es from emplo%ees= pa%checks and sending that mone% "along #ith %our compan%=s pa%roll ta0es$ to the appropriate government agencies' Before %ou can do that? %ou need to get on the government=s radar' :s %ou alread% kno#? an%thing ta0*related spells paper#ork? and pa%roll is no e0ception' Aere are the IQs? accounts? and forms %ou need for pa%roll: V E'&loyer # entification >u'.er KE#>L@ If %ou=re a sole proprietor? %our 8ocial 8ecurit% num!er acts as %our !usiness identification num!er #hen %ou fill out %our ta0 return' 5or an% other t%pe of compan%? %ou need an .IB' If %ou don=t have one %et? head to ## #'irs'gov(pu!(irs*pdf(fss4'pdf to do#nload the 8ocial 8ecurit%*4 form' 5ill it out? send it in? and #ait for %our .IB info to arrive in the mail' V *n Electronic Fe eral Ta" 6ay'ent $yste' KEFT6$L account@ The I>8 re)uires that all federal ta0es !e paid electronicall% via .5T,8' "The !o0 on page &C !riefl% descri!es the various pa%roll*related federal ta0es %ou have to pa%'$ To sign up for .5T,8? head to ###'eftps'gov(eftps and click the .nroll !utton' 8ign up using %our federal .IB "see the previous !ullet point$' :fter the I>8 processes %our enrollment? it mails %ou a four*digit ,IB' <nce %ou have that? !ack %ou go to the .5T,8 #e!site to log in again and use the ,IB to create a pass#ord' That=s it] Nou=re no# read% to pa% %our ta0es electronicall%' Jhen it=s time to remit ta0es? %ou log into the .5T,8 #e!site? select the ta0 period and pa%ment date? and fill in the amount'

1#9

GETTING
V * state &ayroll account@ .ach state is different? so call %our state=s Qepartment of >evenue to find out #hat %ou need to do'
%6 T4 $6EE1

Q;I46B<<68 ,:N><PP

5ederal Ta0es

Ta0es? Ta0es? and

More
C41 "## #' i rs 'g ov(p u ! ( i r s* p d f( f C 4 1 ' p d f $? #hich is due )uarterl%' V E'&loyee &or tion of $ ocial $ ecurit y an Me icare@ .mplo%ees pa% half the ta! for these t#o ta0es "I'2% for 8ocial 8ecurit% and 1'4 % for MedicareW high earners pa% an additional 0'C% for #ages greater than Y200?000$' >eport 8ocial 8ecurit% and Medicare #ithholdings on 5orm C41 and remit them on the same schedule as %our federal income ta0'

:s an emplo%er? %ou have to handle t#o t%pes of pa%roll ta0es: the ones that %our emplo%ees have to pa% and those that %our compan% pa%s' ,a%roll #ithholdings get their name !ecause %ou #ithhold those ta0es from %our emplo%ees= pa%checks' But the mone% %ou #ithhold isn=t %ours to keep: Nou have to send it to the I>8? the 8ocial 8ecurit% :dministration? and? in some cases? %our state' In addition? %our compan% has to pa% emplo%er pa%roll ta0es' Aere=s a )uick rundo#n of the federal ta0es %ou have to deal #ith: V Fe eral inco'e ta"@ Nou #ithhold this ta0 from emplo%ees= pa%checks each pa% period' The #ithholding amount is !ased on the info on the J*4 form each emplo%ee fills out' Ao# often %ou remit ta0es depends on the amount of #ithholdings %ou o#e the federal government "the remittance schedule starts monthl% and is due the 1 th of the follo#ing month$' Nou report these ta0es on 5orm

V E'&loyer &ortion of $ocial $ecurity an Me icare@ :s an emplo%er? %ou pa% the other half of the ta! for these ta0es' V Fe eral %ne'&loy'ent KF%T*L@ This unemplo%ment ta0 is another emplo%er e0pense? so %ou don=t #ithhold it from %our emplo%ees= pa%checks' This ta0 is I percent of #ages up to YD?000 and is due in the )uarter %our lia!ilit% reaches Y 00'00' Nou report it on 5orm C40 "## #' i rs 'g ov(pu !( i r s*pdf(f C4 0 ' pdf $? #hich is due in Oanuar% of each %ear'

<nce %ou have %our .IB and pa%roll ta0 accounts set up? %ou=re read% to report and pa% pa%roll ta0es' Bo# all %ou need are some emplo%ees'

E'&loyee9Relate For's 8ou >ee

Airing emplo%ees launches the paper#ork 2ourne%' Aere are the forms prospective emplo%ees have to fill out "and %ou have to keep on file$: V ;94@ .ach emplo%ee fills out one of these forms to specif% his #ithholding allo#ance? such as single? married? and num!er of dependents' If emplo%ees #ant additional ta0es #ithheld? the% can #rite in the amount' If the% #ant to change their #ithholdings? the% simpl% fill in a ne# cop% of the form' Nou can do#nload this form from ###'irs'gov(pu!(irs*pdf(f #4'pdf' V #9+ KE'&loy'ent Eligi.ility /erificationL@ <nce %ou make a 2o! offer to a prospective emplo%ee? that person has to fill out this form so %ou can verif% her identit% and emplo%ment authoriKation' :lthough %ou don=t have to su!mit this form to an% agenc%? %ou need to keep it on file in case a government rep* resentative asks for it' "Bot having it ma% cost %ou a fine'$ Nour emplo%ee fills in !asic info like name? address? 8ocial 8ecurit%? !irthdate? and so on' The form lists documents that are accepta!le forms of identification? such as a driver=s license or 8ocial 8ecurit% card' :fter %ou check %our emplo%ee=s document and

CHA5teR 16: DOING

1#9

,:N><PP

gov(files(form(i*C'pdf'
V $tate <ithhol ing for's@ Man% states simpl% use the #ithholding allo#ances from emplo%ees= J*4 forms as the state #ithholding allo#ance? #hereas some re)uire their o#n forms' If %ou live in :laska? 5lorida? Bevada? 8outh Qakota? Te0as or Jashington? %ou=re in luck: Nou don=t have to #ithhold state income ta0es' If %ou=re in one of the other 4& states? check #ith %our Qepartment of >evenue to find out #hat %our state re)uires'
T#6

To make sure that %ou get all the necessar% paper#ork from emplo%ees? create a ne#*hire packet that contains the J*4? I*C? an% state forms? and a cop% of %our compan%=s policies' That #a%? %ou can hand packets to ne# emplo%ees and get all the filled*in forms !ack !efore the% !egin #ork'

)EM #> THE R4%)H

Jho is an .mplo%eeG
8ome emplo%ers think the% can avoid the hassle of pa%roll !% pa%ing people as su!contractors instead' Bo such luck' 8trict re)uirements determine #ho is and isn=t an emplo%eeUand %ou=ll pa% severe penalties if %ou=re caught tr%ing to !eat the s%stem' The I>8 has common la# rules for determining emplo%ment status of people providing services to %our !usiness' If %ou ans#er %es to the follo#ing )uestions? the #orker is pro!a!l% an emplo%ee: V Behavioral@ Qoes %our compan% control or have the right to control #hat the #orker does and ho# she does her 2o!G V Financial@ Qo %ou control the !usiness aspects of the #orker=s 2o!? such as ho# the #orker is paid and #hether his e0penses are reim!ursedG :nd do %ou provide the tools and e)uipment used on the 2o!G V Ty&e of relationshi&@ Qo %ou have a #ritten contract #ith the #orkerG Qo %ou provide her #ith !enefits? such as health insurance? vacation pa%? and a pensionG Jill the relationship continueG Is the #ork performed a ke% aspect of %our !usinessG 5or more info on emplo%ees versus independent contractors? head to t i n% u r l ' co m (CC I a s K l ' If %ou still aren=t sure ho# to classif% someone? ask %our accountant or ta0 advisor' :nother option is to fill out form 88*E "## #' i rs 'g ov(p u !(i r s* pdf(f s s E ' p df $ and su!mit it to the I>8' The I>8 then notifies %ou #hether the person is an emplo%ee or independent contractor' 6eep in mind? a signed contract designating someone as an independent contractor doesn=t make it so if the person should !e an emplo%ee instead' Nou can=t enforce an illegal contract'

6ayroll 1ecisions 8ou >ee

to Make

Before %ou can set up %our pa%roll service? %ou need to make a fe# pa%roll*related decisions: V Ho< 'uchD Nou need to decide the salar% or #ages %ou=ll pa% for each posi* tion? as #ell as other monetar% aspects of positions? like !enefits? overtime? commissions? and !onuses' <ne #a% to figure out ho# much to offer #orkers is to research #hat other emplo%ers in %our area are pa%ing and the !enefits the% offer for similar positions'

V Ho< oftenD Nour emplo%ees rel% on receiving their pa%checks on a regular schedule? such as ever% other #eek or t#ice a month' ,a%roll fre)uenc% is up to %ou' Ao#ever? once %ou choose a schedule? %ou have to stick to it' V 6ayroll cutoff ate an &ay ay@ The pa%roll cutoff date is the da% through #hich %ou pa% people for the hours the% #ork? and pa%da% is? of course? the da% %ou actuall% pa% emplo%ees' 5or e0ample? the pa%checks %ou hand out could pa% emplo%ees for hours #orked through 8unda%? !ut %ou don=t pa% %our emplo%ees for those hours until the follo#ing 5rida%' Make sure to allo# enough time !e* t#een the pa%roll cutoff date and pa%da% to process pa%roll' In addition? if %ou use QuickBooks Qirect Qeposit "page 410$? it takes t#o da%s after %ou su!mit direct deposit re)uests for those funds to !e availa!le in emplo%ees= accounts'

IBT;IT ,:N><PP 8.>LI4.8

Intuit ,a%roll 8ervices

,a%roll comes #ith all sorts of important details? !ut %ou don=t have to remem!er them all' Intuit offers several pa%roll services that handle the nitt%*gritt%: :fter %ou set up %our ,a%roll items and emplo%ees? %ou simpl% fill out the hours %our emplo%* ees #ork each pa% period "or the salar% %ou pa% them$ and the pa%roll service can calculate pa%checks? #ithholdings? and %our pa%roll ta0 lia!ilit% "ho# much %our compan% o#es$' :fter that? all %ou have to do is get the mone% to the right places? and those services make that eas%? too' Intuit offers three levels of pa%roll service: a do*it*%ourself version? a more helpful option that pitches in #ith the ma2orit% of pa%roll tasks? and a full*service option that takes care of ever%thing e0cept filling in the hours %our emplo%ees #ork' Nou can sign up for either a desktop or online version of an% of these service levels' This section descri!es #hat each option offers' Jith an online Intuit pa%roll service? %ou don=t have to !e in the office on pa%da%? and %ou don=t even have to run QuickBooks' These services are availa!le 24(D? and %ou can access them from an%#here via the Internet' Nou could !e on vacation and still pa% %our emplo%ees on time !% running pa%roll from %our laptop? i,ad? i,hone? or :ndroid device' Intuit=s online pa%roll services integrate #ith QuickBooks? so %ou can do#nload %our pa%roll info and import it into %our QuickBooks compan% file' "To get the most current features and pricing? head to http:((pa%roll'intuit'com( pa%roll S services(onlineS pa%roll'2sp$' If %ou use one of Intuit=s desktop pa%roll services? %ou prepare pa%roll from #ithin QuickBooks? so the data is automaticall% recorded in %our compan% file'
>4TE

Intuit pa%roll services charge !% the month? not for each pa% period? as man% other services do' Nou pa% the same fee #hether %ou run pa%roll #eekl%? ever% t#o #eeks? or !imonthl%'

IBT;IT ,:N><PP 8.>LI4.8

Aere=s #hat each pa%roll service level offers and ho# much it costs "although the features and prices could change after this !ook is pu!lished$: V Basic 6ayroll is a do*it*%ourself option' Nou set ever%thing up at the start' Then? for each pa%roll? %ou enter hours or pa%roll amounts? and QuickBooks uses ta0 ta!les to calculate pa%roll ta0es and deductions for %ou' This service then spits out reports #ith the info %ou need to fill out the federal and state ta0 forms %ou have to file' Nour 2o! is to print the pa%checks from QuickBooks "or use direct deposit$? fill out the pa%roll ta0 forms? and then send the forms in #ith %our pa%ments' This option costs Y2 '00 per month? plus an additional Y2'00 per emplo%ee per month'

T#6

Intuit pa%roll services offer free phone? chat? and email support to help %ou get set up' 8o if %ou have an% )uestions on ho# to do things? all %ou have to do is ask' V Enhance 6ayroll "the most popular$ is a more ro!ust version of do*it* %ourself pa%roll' It can handle preparing federal and state pa%roll forms' Nou 2ust print them? add %our Oohn Aancock? and mail them in' If the ta0 agencies %ou #ork #ith support e*file or e*pa% services? .nhanced ,a%roll can file %our ta0 forms and pa% pa%roll ta0es? and handle #orkers= compensation' This service sends %ou emails to remind %ou #hen pa%roll? forms? and pa%roll ta0es are due? and to tell %ou #hen pa%roll is direct deposited? ta0es have !een paid? and ta0 authori* ties have accepted %our ta0 forms' The online version archives %our ta0 forms "online? of course$? so %ou can retrieve them at an% time !% logging into %our Intuit pa%roll account' But %ou can also print the forms or save them as ,Q5 files on %our computer' This service costs Y& '00 per month? plus an additional Y2'00 per emplo%ee per month'

V Full $ervice 6ayroll does it all' If %ou opt for this service? Intuit sets up pa%roll for %ou' "If %ou used another pa%roll service in the past? it transfers that data into Intuit pa%roll'$ Nou don=t have to make federal and state pa%roll ta0 deposits? file re)uired ta0 reports during the %ear? or prepare J*2 and J*& forms at the end of the %earUthe service handles all these tasks for %ou' In addition? Intuit guarantees that %our pa%roll and pa%roll ta0 deposits and filings #ll !e accurate and on time' <f course? %ou have to send Intuit the correct data on time in the first place' But if this service then makes a mistake or misses a deadline? Intuit pa%s the resulting pa%roll ta0 penalties' It costs YCC'00 per month? plus an ad* ditional Y2'00 per emplo%ee per month'
>4TE

Time Tracking is an additional service that Intuit <nline ,a%roll offers' .mplo%ees can log in and enter their hours? either !% clocking in and out or !% filling in a timesheet on a pass#ord*protected #e!site' In addition? this service sends emails to remind %our emplo%ees of time reporting deadlines' Nou then revie# their hours and either edit or approve them' This feature can keep %ou compliant #ith overtime rules? too'

8igning ;p for an Intuit ,a%roll 8ervice

Before %ou !egin the mechanics of setting up %our pa%roll? %ou have to select and sign up for one of Intuit=s pa%roll services' Aere are the steps: 1' #n QuickBooks, choose E'&loyees M6ayrollM4r er 6ayroll $ervice Kor E'&loyeesM6ayrollMGTurn on 6ayroll in QuickBooksHL@ QuickBooks opens a !ro#ser #indo# that summariKes the three levels of pa%roll service that Intuit offers: V # <ant to &ay A file 'y &ayroll ta"es 'yself in a fe< clicks, <ith for's co'&lete .y QuickBooks 6ayroll@ 4hoose this option to go #ith the most popular Intuit pa%roll service: .nhanced ,a%roll' V # <ant #ntuit &ayroll e"&erts to &ay A file 'y &ayroll ta"es for 'e@ This option represents the full*service pa%roll options: 5ull 8ervice ,a%roll for the desktop' V # <ant 'y accountant to &ay A file 'y &ayroll ta"es for 'e@ This option represents Basic ,a%roll' Qespite the option=s name? %ou can pa% and file %our pa%roll ta0es #ithout %our accountant=s help if %ou #ant to' 2' $elect the o&tion you <ant, an then click the $ee My 6lan .utton@ Nou=ll see a QuickBooks ,a%roll screen #ith a Bu% Bo# !utton' Before %ou click that !utton to launch the online su!scription process? click each of the ta!s at the !ottom of the screen to see if the service %ou selected is the right one for %ou' "Qon=t #orr%? though: Jhen %ou sign up? %ou get a &0*da% free trial' If %ou aren=t satisfied #ith the service? simpl% cancel it !efore the &0 da%s are up and Intuit #on=t charge %our credit card'$ &' #f youBre rea y to sign u&, select either the G6ay annuallyH or G6ay 'onthlyH o&tion, an then click Buy >o<@ The +Item"s$ in the 8hopping 4art/ screen sho#s %ou the service %ou selected and the initial purchase price' 4' !lick G6rocee to !heckoutH an fill out the &ay'ent 'etho , .illing a 9 ress, contact info, an legal co'&any info .o"es@ The pa%roll service needs the legal name of %our compan%? #hich is on %our :rticles of Incorporation or other legal documents %ou got #hen %ou formed %our compan%? and %our .IB "see page 2D$' If that info is in %our compan% file? the #e!site pulls that info from %our file and fills in the !o0es for %ou' ' *t the .otto' of the screen, click 6lace 4r er@ Be a#are that Intuit uses an auto rene#al program' 8o #hen %ou click ,lace <rder? %ou authoriKe Intuit to charge the su!scription price to %our credit card until %ou cancel the su!scription' :fter %ou su!mit the application? QuickBooks checks the compan% information and credit card num!er %ou provided' If it runs

5<> :B IBT;IT ,:N><PP 8.>LI4.

IGNING

ETTING U5 Q;I46B<<68

int( *n< 2&(;/e3s+ * 3ess*,e te//s <(1 t( .(nt*.t Int1it K*n)

the phone num!er to call$' Nou=re almost done' QuickBooks ,a%roll asks %ou to sign in #ith %our Intuit account' <n the <rder ,rocessing page that appears? %ou need to enter %our !ank account info and specif% a fe# other !its of infoU2ust follo# the onscreen instructions' Jhen %ou=re done? click >eturn To QuickBooks' QuickBooks automaticall% do#nloads the latest ta0 ta!le updates and other relevant updates? activates %our pa%roll service ke%? and launches ,a%roll 8etup so %ou can !egin setting up pa%roll? as descri!ed in the ne0t section'

8etting ;p ,a%roll in QuickBooks

The easiest #a% to !egin setting up pa%roll is !% choosing .mplo%eesM,a%roll 8etup? #hich launches the ,a%roll 8etup intervie#' 5igure 1 *1 sho#s ho# the intervie# helps %ou see #here %ou are in the setup process' The follo#ing sections cover the pa%roll setup steps in detail'

F i )%RE 1591

: green arro# on the left side of the #indo# indicates #hich setup task %ou=re #orking on "here? that=s 4ompensation$' :s %ou complete the various steps for setting up pa%roll? the intervie# adds a green checkmark to the completed tasks'

The first time %ou open the QuickBooks ,a%roll 8etup dialog !o0? the +Jelcome to QuickBooks ,a%roll 8etup/ screen displa%s t#o options' 8elect +The compan% has never issued pa%checks/ option if %ou=ve never issued pa%checks !efore' If %ou=ve issued pa%checks and paid pa%roll ta0es in the past? select the +The compan% is changing to QuickBooks ,a%roll/ option instead' 4lick 4ontinue? and the +Ao# do %ou #ant to set up pa% t%pes and pa%check itemsG/ screen appears' The easiest

ETTING U5 *22&(*.% is t( 0ee2 t%e 4T<2i.*/ ne= e32/(<e& set12J (2ti(n se/e.te)+ *n) t%en ./i.0 C(ntin1e' B< )(in, s(+ Q1i.0B((0s 5A$ROCC IN
used pa% t%pes and !enefits' If %ou #ant to set up unusual pa% t%pes or sick time? vacation time? and insurance !enefits? select the +4ustom setup/ option instead' Nou don=t have to go through the #hole pa%roll setup process in one shot' 8impl% click the 5inish Pater !utton if %ou #ant to take a !reak? and the intervie# remem* !ers ever%thing %ou=ve done so far' "Nes? %ou have to complete ever% !it of pa%roll setup !efore %ou can run a pa%roll'$
;*R>#>)

Qon=t tr% to set up pa%roll the same da% %ou #ant to run it for the first time' Intuit needs a fe# da%s to turn on %our pa%roll service after %ou=ve completed %our part of the setup process' The !o0 !elo# offers more advice a!out the right time to set up pa%roll'

$etting %& !o'&ensation an Benefits

The first pa%roll task is telling QuickBooks ho# %ou compensate %our emplo%eesU #hether %ou pa% them a salar%? hourl% #ages? or additional income such as !onuses or commissions' Nou also specif% emplo%ee !enefits like retirement contri!utions and insurance premiumsUno matter #hether the compan% or the emplo%ees pa% for them'
%6 T4 $6EE1

4hoosing the >ight ,a%roll 8tart Qate

QuickBooks doesn=t tell %ou this? !ut there=s a right and #rong time to start using QuickBooks for pa%roll' Nou have to file C41 reports ".mplo%er=s Quarterl% 5ederal Ta0 >eturns$ )uarterl%? as their name implies' Therefore? QuickBooks #on=t let %ou summariKe pa%roll data for the current )uarterW instead? %ou have to enter individual pa% period totals from the !egin* ning of the current )uarter up to the date %ou start using QuickBooks pa%roll' Nou can save %ourself a lot of data entr% !% starting to use QuickBooks for pa%roll at the !eginning of a )uarter' Nou still have to enter summar% values for each )uarter in the current %ear that has alread% passed "page 411$? !ut %ou don=t have to enter an% individual pa%rolls'

QuickBooks= ,a%roll 8etup intervie# takes the guess#ork out of choosing items for pa%roll' :ll %ou have to do is turn on check!o0es for the items %ou use and ans#er a fe# simple )uestions'
>4TE

If %ou=re intimidated !% the ,a%roll 8etup checklist and the num!er of choices %ou have to make? hire a QuickBooks ,ro:dvisor "to find one? head to http:((proadviso r'i ntuit'com (find *a*proadviso r(sea rch'2sp$ or an accountant kno#ledgea!le a!out QuickBooks pa%roll' <nce pa%roll is set up? running pa%roll is eas%'

CHA5teR 16: DOING

146

1' !hoose E'&loyeesM6ayroll $etu&@ The QuickBooks ,a%roll 8etup intervie# launches' 4lick Be0t to get past the introduction' 2' !lick !o'&any $etu&, an then click !o'&ensation@ K#f you selecte the GTy&ical ne< e'&loyer setu&H o&tion <hen you first launche the intervie<, ski& to the section G$etting %& E'&loyeesH on &age 404@L The intervie# displa%s the most common compensation items' Nou can add? edit? or delete items to reflect %our pa%roll needs' &' To a another 6ayroll ite' in the current category, click the * ton .elo< the list of co'&ensation ite's@ >e< .ut9

The :dd Be# #indo# includes check!o0es for the availa!le items in that cat* egor%? as sho#n in 5igure 1 *2' 4' #n the * >e< ialog .o", turn on the check.o"es for the co'&ensation ite's you use, ans<er any ?uestions that the intervie< asks, an then click Finish@ The selected items appear in the intervie#=s 4ompensation list? !ut !ehind the scenes the% get added to the ,a%roll Item Pist "choose PistsM,a%roll Item Pist to see it$' QuickBooks also links those items to accounts in %our chart of accounts so %ou can track %our pa%roll e0penses' 5or e0ample? a salar% ,a%roll item links to an .0pense account? like 8alaries - Jages' "To see these accounts? open the ,a%roll Item Pist? select the ,a%roll item? and then press 4trlT.' Then click Be0t to see the e0pense account that goes #ith the item'$ Pike#ise? if %ou deduct mone% from pa%checks to pa% ta0es "page 40 $? the intervie# connects the ta0 ,a%roll item to a vendor "that is? the ta0 agenc%$ and a lia!ilit% account? so %ou=re read% to send pa%roll ta0es %ou o#e' If %ou don=t need a compensation item? like e0tra pa% for overtime? then in the QuickBooks ,a%roll 8etup dialog !o0? select the item in the 4ompensation list? and then click the Qelete !utton' ' To &rocee to e'&loyee .enefits, in the 6ayroll $etu& intervie<, click either the !ontinue .utton at the <in o<Bs .otto' right or the <or s GE'&loyee BenefitsH in the navigation .ar on the <in o<Bs left@ In the navigation !ar? %ou=ll see several su!categories of emplo%ee !enefits: Insurance Benefits? >etirement Benefits? ,aid Time <ff? and Miscellaneous' I' !lick the #nsurance Benefits link in the navigation .ar@ The Insurance Benefits list sho#s an% insurance !enefits %ou=ve alread% set up? like pre*ta0 health insurance premiums'

ETTING U5 5A$ROCC IN
F i )%RE 1592

In the ,a%roll 8etup intervie#? %ou don=t calculate each em* plo%ee=s pa% per pa%roll c%cle' Instead? %ou set up an hourl% or annual pa% rate for each emplo%ee "even if the% all get the same rate$ as descri!ed on page 40E' QuickBooks then uses these rates to calculate the values for each pa%check'

D' !lick the * >e< .utton, an then turn on the check.o"es for ite's like Health #nsurance, 1ental #nsurance, /ision #nsurance, )rou& Ter' 2ife, or Me ical !are F$* KF$* stan s for Gfle"i.le s&en ing accountHL@ If %ou don=t kno# #hat a !enefit represents? click the .0plain link to the right of its name' If QuickBooks needs to kno# more a!out the !enefit? like #ho pa%s for it and #hether it=s ta0*deducti!le? %ou=ll see the Be0t !utton instead of the 5inish !utton' 5or e0ample? for dental insurance? %ou pick #hether %ou pa% or the emplo%ee does? or #hether %ou split the cost' Nou can also set up a scheduled pa%ment to pa% the insurance premiums' E' ;hen youBre one ans<ering ?uestions, click Finish to close the * ialog .o" an return to the intervie<@ >e<

The !enefit"s$ appear in the intervie#=s list' Botes a!out each !enefit sho# up in parentheses after the !enefit=s name? like +"compan% paid$/ if %our compan% pa%s the entire premium' C' #f you <ant to t<eak an ite' thatBs alrea y on the list, click it, an then click the E it .utton .elo< the list@ :n .dit dialog !o0 like the one sho#n in 5igure 1 *& opens'

ETTING U5 5A$ROCC IN
F i )%RE 159(

The .dit dialog !o0 sho#s the name of the !enefit %ou=re editing? such as +.dit ,re*Ta0 .mplo%ee* ,aid Aealth'/ 4lick Be0t or ,revious to move through the screens of settings for the !enefit'

10' Re&eat ste&s 0N+ for each category of e'&loyee .enefits@ >etirement !enefits include things like 401"k$ contri!utions and compan% matching' ,aid time off covers things like sick time and vacation' The Miscel* laneous categor% cleans up #ith an%thing else that=s added or deducted from pa%checks? like cash advances? mileage reim!ursements? or union dues' 5or additions or deductions that aren=t covered !% an% of the Miscellaneous Item check!o0es? click :dd Be#? and then turn on either the +Miscellaneous addition/ or +Miscellaneous deduction/ check!o0' Nou aren=t finished #ith the intervie# 2ust %et? !ut %ou=re done setting up ,a%roll items for compensation and !enefits' The ne0t section e0plains ho# to set up em* plo%ees #ith the intervie#'

$etting %& E'&loyees

Before %ou dive into setting up emplo%ees #ith the ,a%roll 8etup intervie#? com* pleting a fe# other tasks first can speed up %our #ork' Besides? after defining all %our ,a%roll items? %ou could pro!a!l% use a !reak' In the QuickBooks ,a%roll 8etup dialog !o0? click 5inish Pater? and then perform these steps: V )ather e'&loyee infor'ation an recor s@ Nou need personal info? such as 8ocial 8ecurit% num!ers and hire dates? along #ith signed J*4 and I*C federal forms' 5or emplo%ees alread% on the pa%roll? %ou need their pa% rates? the total pa% the%=ve received? and deductions taken? along #ith sick time and vacation !alances' If %ou=ve paid emplo%ees during the %ear? gather up the pa%roll sum* maries for each )uarter and all ta0 deposits %ou made' V Have your ta" infor'ation han y, like %our state unemplo%ment rate "contact %our state for %our amount$ and pa%roll*related state account num!er"s$'

ETTING U5 : et 12 e32/(<ee 2*<&(// )e?*1/ts' I? <(1 %*ve 3(&e t%*n * ?e= e32/(<ees+ <(1 .*n s*ve ti3e ;< settin, 12 t%e 5*<&(// ite3s t%*t 5A$ROCC IN
common deductions' That #a%? QuickBooks automaticall% fills in these items for %ou #hen %ou create a ne# emplo%ee record? and %ou make onl% an% necessar% modifications for that individual' QuickBooks has a feature designed especiall% for this timesaving schemeW it=s descri!ed ne0t'

$ETT#>) EM6248EE 1EF*%2T$ T%picall%? %ou use a common set of ,a%roll items for all %our emplo%ees? such as salar%? ta0 deductions? health insurance? and 401"k$ contri!utions' Instead of assigning the same ,a%roll items to each emplo%ee manuall%? %ou can save these standard items so that QuickBooks fills in most of the pa%roll fields for %ou' Nou can also specif% the pa% period %ou use and the class to appl% if %ou track performance !% class' Aere=s ho# to set up %our standard ,a%roll items: 1' 4n the Ho'e &age, click the E'&loyees .utton Kor choose E'&loyeesM E'&loyee !enterL@ The .mplo%ee 4enter #indo# opens' 2' #n the E'&loyee !enter <in o<Bs tool.ar, choose Manage E'&loyee #nfor'ationM!hange >e< E'&loyee 1efault $ettings@ The .mplo%ee Qefaults dialog !o0 opens' "Nou can also open this dialog !o0 from the ,references dialog !o0' To do that? choose .ditM,referencesM,a%roll - .mplo%ees? click the 4ompan% ,references ta!? and then click the .mplo%ee Qefaults !utton at the !ottom of the dialog !o0' 8ee page II2 to learn a!out other emplo%ee preferences %ou can set'$ &' #n the E'&loyee 1efaults ialog .o", set u& stan ar of 6ayroll ite' you use, as sho<n in Figure 1594@ ite's for every ty&e

The .mplo%ee Qefaults dialog !o0 includes the same set of fields and check!o0es that %ou=ll find in the ,a%roll 8etup intervie# and on the ,a%roll Info ta! in the Be# .mplo%ee #indo# "in the .mplo%ee 4enter=s tool!ar? click Be# .mplo%ee? and then click ,a%roll Info$' Jhen %ou edit an emplo%ee=s record? %ou can change an% default pa%roll settings that don=t appl% to that person' Be sure to specif% a state for #ithholding? !ecause QuickBooks doesn=t fill this in automaticall%' To do this? in the .mplo%ee Qefaults dialog !o0? click the Ta0es !utton? and then? in the Ta0es Qefaults dialog !o0 that opens "sho#n in 5igure 1 *4$? click the 8tate ta! and choose a default state in the 8tate 8u!2ect to Jithholding drop*do#n list' If an emplo%ee=s record doesn=t include a state for #ithholding? %ou=ll underpa% %our state #ithholding and unemplo%ment ta0'

ETTING U5 5A$ROCC IN
F i )%RE 1594

:lthough %our standard items for ta0es don=t appear in the +:dditions? Qeductions? and 4ompan% 4ontri!utions/ list "!ackground$? #hen %ou click Ta0es? %ou can see the pa%roll ta0 items assigned to each ne# emplo%ee "foreground$' 8imilarl%? !% clicking the 8ick( Lacation !utton? %ou can set ho# sick and vacation time accrue? the ma0imum accrued hours each %ear? and #hether hours roll over from one %ear to the ne0t' "8ick and vacation time can accrue at the !eginning of the %ear? so the emplo%ee receives the entire allotment on Oanuar% 1? or some of it can accrue each pa% period'$

>4TE

Jhen %ou create a ne# emplo%ee? QuickBooks automaticall% fills in the fields %ou specified in .mplo%ee Qefaults' 5or e0ample? if %ou add a 8alar% item #ithout an hourl% or annual rate? QuickBooks adds the 8alar% item to each ne# emplo%ee=s record !ut leaves the value field !lank' <n the other hand? if most people contri!ute 1 % to their 401"k$ plan? in the .mplo%ee Qefaults dialog !o0=s +:dditions? Qeductions? and 4ompan% 4ontri!utions/ ta!le? choose 401"k$ in an Item Bame cell? and then t%pe X1 % in the :mount cell' That #a%? #hen %ou create a ne# emplo%ee? the 401"k$ percentage deduction is automaticall% set to 1 %? !ut %ou can change it to match the percentage the person chooses to contri!ute' !RE*T#>) EM6248EE RE!4R1$ Nou can create emplo%ee records either in the ,a%roll 8etup intervie# or !% creating ne# emplo%ee records outside of the intervie# "in the .mplo%ee 4enter tool!ar? click Be# .mplo%ee to open the Be# .mplo%ee #indo#$' The info %ou have to provide is the same either #a%? !ut the ,a%roll 8etup intervie# is easier to navigate'
T#6

Nou can run the ,a%roll 8etup intervie# an%time %ou #ant' 5or e0ample? if %ou hire a ne# emplo%ee? run the intervie# and add that person=s record right then and there'

Wit% e32/(<ee &e.(&)s in %*n) *n) 2*<&(// settin,s in 2/*.e+

,a%roll 8etup to open the intervie# once again' In the intervie#=s navigation !ar? click .mplo%ee 8etupM.mplo%ee Pist? and then click the :dd Be# !utton' The intervie# prompts %ou to provide all the information it needs to process pa%roll? as 5igure 1 * sho#s'

ETTING U5 Q;I46B<<68

F i )%RE 1595

The ,a%roll 8etup intervie# indicates re)uired fields #ith an asterisk' If a re)uired field isn=t filled in? %ou=ll see a #arning e0plaining #h% QuickBooks needs the information "like the one to the right of the \ip 4ode !o0 here$'

T#6

Nou can also create ne# emplo%ees or edit e0isting emplo%ee records in the .mplo%ee 4enter "choose .mplo%eesM.mplo%ee 4enter$' In the .mplo%ee 4enter #indo#? the .mplo%ees Ta! lists %our emplo%ees' Nou can add or edit emplo%ees using the same techni)ues %ou use to add and edit customers "page I4$' :s in other centers? #hen %ou select an emplo%ee in the .mplo%ees ta!? %ou can see transactions and info related to that emplo%ee on the Transactions? To Qo=s? Botes? and 8ent .mail ta!s' Aere=s ho# to fill out emplo%ee information in the ,a%roll 8etup intervie#: V !ontact infor'ation@ The intervie#=s name and address screen collects the person=s contact information' "Nou should have all this info on the emplo%ee=s J*2 form'$ This screen also includes the +.mplo%ee status/ drop*do#n list? #here %ou choose :ctive or Inactive depending on #hether the person is #orking for %ou at the moment' If %ou #ant to add additional contact info? in the .mplo%ee 4enter? right*click an emplo%ee=s name and then choose .dit on the shortcut menu to displa% the .dit .mplo%ee dialog !o0? #here %ou can enter that info'

son=s emplo%ment: #hether he=s an officer? o#ner? or regular OoeW 8ocial 8ecurit% num!erW and hire date' Nou can also enter a release date? #hich is a diplomatic name for the last date the person #orked for %ou'
>4TE

4orporations have to keep track of officer compensation separate from emplo%ee compensation? #hich %ou do !% choosing <fficer in the +.mplo%ee t%pe/ drop*do#n list' In addition? %ou=ll need t#o separate e0pense accounts for compensation? such as 8alaries - Jages for %our emplo%ees and <fficer 8alaries for the officers' V Ho< you &lan to &ay the e'&loyee@ This screen is #here %ou specif% the em* plo%ee=s compensation and pa%roll fre)uenc%' In the +Ao# oftenG/ drop*do#n list? choose the fre)uenc% that %ou pa% the person? such as +.ver% other #eek "Bi#eekl%$/ or Monthl%' The intervie# automaticall% displa%s the default ,a%roll items for ne# emplo%ees' Turn on the check!o0es for the items that appl% to this person' 5or e0ample? if %ou choose the 8alar% option? then choose the pa% period in the ,er drop*do#n list and enter the amount %ou pa% for that period in the +8alar% amount/ !o0' "The !o0 !elo# e0plains ho# to tell QuickBooks to use emplo%ee timesheets to calculate pa%checks'$
)EM #> THE R4%)H

Building ,a%checks from Time Jorked

If %ou pa% %our emplo%ees !% the hour and use one of Quick* Books= pa%roll services to generate emplo%ee pa%roll checks? time tracking can automate %our pa%roll process a !it' Jhen %ou link %our emplo%ees to their QuickBooks timesheets? the program takes care of calculating ho# much the%=ve earned' Aere=s ho# to link emplo%ees and timesheets to take advantage of this feature: 1' <n the Aome page? click the .mplo%ees !utton to open the .mplo%ee 4enter "or choose .mplo%eesM.mplo%ee 4enter$' 2' <n the .mplo%ees ta!? dou!le*click an emplo%ee #hom %ou pa% !% the hour "or click the emplo%ee=s name and then press 4trlT.$' &' Jhen the .dit .mplo%ee dialog !o0 opens? click the ,a%roll Info ta!' 4' Belo# the .arnings ta!le? turn on the +;se time data to create pa%checks/ check!o0? and then click <6 to save the record' .mplo%ees can still track time #ithout this check!o0 turned on? #hich is ideal if %ou don=t need a connection !et#een the hours #orked and the emplo%ee=s pa%check' 5or e0ample? leave the check!o0 off if %ou !ill customers for emplo%ee time !ut pa% those emplo%ees a straight salar%'

V * itional ite's@ <n this screen? %ou specif% the emplo%ee=s !enefit deduc* tions? like 401"k$ and health insurance' Besides turning !enefits on or off? %ou can specif% the deduction as a dollar amount or percentage' 5or e0ample? if the person #ants to contri!ute 1 percent of her pa% to her 401"k$? %ou can t%pe 1 % in the :mount !o0' 5ill in the :nnual Pimit !o0 for 401"k$ #ith the current

*nn1*/ /i3it set ;< t%e ,(ve&n3ent K<(1 .*n ?in) t%is n13;e& (n
###'irs'gov$' 5or other !enefits that have limits? t%pe them in? too'
V $ick ti'e@ The sick time screen includes fields for specif%ing %our sick*time policies: ho# much the emplo%ee earns and #hen? ma0imum amounts? and current !alances' V /acation ti'e@ This screen is almost identical to the sick time screen? e0cept that it specifies the emplo%ee=s vacation earnings' V 1irect e&osit@ If %ou offer direct deposit? %ou can turn it on for an emplo%ee here and specif% #hether the deposit goes to onl% one !ank account or to t#o "checking and savings? for e0ample$' The !o0 on page 410 tells %ou ho# to set up direct deposit' V $tate ta"@ This screen has t#o drop*do#n lists for telling QuickBooks #here the emplo%ee lives and #orks' The choices %ou make determine the state ta0 and unemplo%ment ta0 that the person pa%s' :fter %ou choose from this screen=s t#o drop*do#n lists? %our ne0t stop is the 5ederal ta0 screen descri!ed in the ne0t !ullet point' Ao#ever? after %ou fill in the settings on that screen? %ou=ll see another state ta0*related screen #here %ou fill in the details a!out the state ta0es for the state %ou chose on this screen'

ETTING U5 Q;I46B<<68

V Fe eral ta"@ <n this screen? %ou tell the intervie# a!out the emplo%ee=s filing status? his num!er of allo#ances? e0tra #ithholdings? and #hether he is su!2ect to deductions like 8ocial 8ecurit% and Medicare' :t long last? %ou=ll see the 5inish !utton in the !ottom*right corner of the .mplo%ee dialog !o0' 4lick it to complete the setup' If %ou missed an% info? an e0clamation mark in a %ello# triangle appears to the left of the emplo%ee=s name' :n R in a red circle appears if there=s a serious pro!lem #ith something %ou entered' "The 8ummar% column tells %ou #hat=s missing'$ 4lick .dit? and then fill in the missing information' Nou can then add more emplo%ees' <r? to move on to ta0 settings? in the ,a%roll 8etup intervie#=s navigation !ar? click Ta0es and then fill out the fields as descri!ed in the ne0t section'

$etting %& 6ayroll Ta"es

The ne0t !ig step in setting up pa%roll is to tell QuickBooks %our compan%=s ta0 information: %our ta0 IQ num!ers? the ta0 agencies %ou pa%? and an% local pa%roll ta0es' In the ,a%roll 8etup intervie#=s navigation !ar? click Ta0es to see an overvie# of #hat %ou can e0pect' Then? also in the navigation !ar? click +C41(C44 5orm/ to get do#n to #ork' <n the +Tell us #hich federal ta0 form %ou file/ screen? %ou can tell QuickBooks that %ou file 5orm C41 "the most commonl%*used federal form$? 5orm C44? or neither' Then? in the intervie#=s navigation !ar? click +5ederal ta0es'/ The 5ederal ta0 screen lists the federal ta0es for #hich %ou=re responsi!le? so click 4ontinue at the dialog !o0=s !ottom right to 2ump to state ta0es'

ETTING U5 5A$ROCC IN
%6 T4 $6EE1

8etting ;p Qirect Qeposit

Qirect deposit makes ever%one=s life a little easier: Nou don=t have to #orr % a!out guarding casha!le checks until %ou deliver them to %our emplo%ees? and %our emplo%ees don=t have to make a trip to the !ank to deposit their earnings' The mone% gets transferred directl% from %our pa%roll account to the accounts that emplo%ees specif%? such as checking and savings accounts' Qirect deposit is an add*on service that %ou can sign up for no matter #hich Intuit pa%roll service %ou choose' <nce %ou complete the signup for %our Intuit pa%roll service? %ou=re read% to sign up for direct deposit' To do that? choose .mplo%eesMM% ,a%roll 8erviceM:ctivate Qirect Qeposit' Nou have to tell QuickBooks #hich !ank and account gets the directl% deposited mone% for each emplo%ee' To make direct deposit #ork? %ou need the nine*digit routing num!er for the emplo%ee=s !ank and the emplo%ee=s account num!er"s$ at that !ank' Loided checks from emplo%ees are a great #a% to verif% the routing and account num!ers "and verif% their accounts$' Jhen %ou split direct deposits !et#een t#o accounts? the mone% that goes to each has to add up to the total amount of the pa%check' "<nce %our direct*deposit service is activated? QuickBooks removes the +:ctivate Qirect Qeposit/ entr% from the .mplo%ees menu'$ If %ou use a pa%roll service other than QuickBooks=? don=t sign up for QuickBooks= direct deposit service' Nou have to set up direct deposit #ith %our third*part% pa%roll service instead'

>4TE

Nou specif% %our federal ta0 IQ num!er ".IB$ in the 4ompan% Information dialog !o0: 4hoose 4ompan%MM% 4ompan%? and then click the .dit icon "it looks like a pencil$ at the dialog !o0=s top right' To add state ta0es? in the navigation !ar? click +8tate ta0es'/ Then? !elo# the list of state ta0es? click :dd Be#' Jhen %ou choose a state? the intervie# adds the t%pical ta0es for that state? like income ta0? unemplo%ment ta0? and so on' QuickBooks fills in ta0 rates that are standard for all companies' Because the unemplo%ment ta0 rate depends on %our pa%roll? in the 4ompan% >ate !o0? enter %our rate' "Nou have to #ait until after Oanuar% 1 to enter ta0 rates for the ne0t %ear'$ 8elect a ta0 and then click .dit to change ho# the ta0=s name appears on pa%checks or to make it inactive "if %ou no longer emplo% people in a particular state? for instance$'
T#6

If %ou use an Intuit pa%roll service? %ou can set up a schedule for %our pa%roll ta0 pa%ments' In the ,a%roll 8etup intervie#=s navigation !ar? click +8chedule pa%ments'/ Then? in the 8chedule ,a%ments dialog !o0? tell QuickBooks #hom to pa% and #hen' "In the +,a%ment "deposit$ fre)uenc%/ drop*do#n list? the t%pical fre)uenc% for that ta0 has the #ords +usual fre)uenc%/ appended to its name'$ If %ou have )uestions a!out #hich fre)uenc% %ou should use? call the I>8? %our state? or %our accountant' :fter %ou assign fre)uencies to pa%ments? QuickBooks keeps track of #hat %ou o#e to each ta0 agenc% and reminds %ou #hen it=s time to pa% %our ta0es'

Entering Historical 6ayroll

It=s essential to enter all the pa%rolls %ou=ve processed since the !eginning of the %ear' That=s the onl% #a% to produce J*2s at the end of the %ear #ith the correct

164

QUICKBOOKs 2014: tHe MIssInG

t(t*/s ?(& t%e =%(/e <e*&' In *))iti(n+ ente&in, 2&evi(1s 2*<&(// )*t*

pa%roll calculations take into account deduction limits' 5or e0ample? for 201&? 8ocial 8ecurit% ta0es appl% to onl% the first Y11&?D00 of incomeW income that an emplo%ee earns !e%ond that is free of 8ocial 8ecurit% ta0'
T#6

ETTING ,a%rol U5
l items that the progr am

If it=s nearing the end of the %ear? the easiest route is to #ait until Oanuar% 1 to s#itch to Intuit pa%roll'

Nou have t#o #a%s of getting this %ear=s historical pa%roll information into %our compan% file: V Run &revious &ayrolls one .y one@ ;sing the pa%roll data from %our previous pa%roll service? enter the info for each pa%roll %ou=ve run into QuickBooks as descri!ed on page 41 ' The onl% difference !et#een entering a historical pa%roll run and a current one is that %ou select the +:ssign check num!ers to hand#rit* ten checks/ option in the >evie# and 4reate ,a%checks dialog !o0 "see 5igure 1 *C$' This approach has an added !onus: Nou can take practice runs through the pa%roll process and verif% the values against e0isting pa%roll reports from %our other s%stem' If %ou take this dumm%*pa%roll approach? fill in the check num!ers from those past pa%rolls' V %se the 6ayroll $etu& intervie< to a a'ounts for the &ayrolls you ran <ithout #ntuitsB &ayroll services@ <f course? %ou have to complete the intervie# setup steps descri!ed on the previous pages' In the QuickBooks ,a%roll 8etup dialog !o0? #hen %ou see checkmarks in front of steps 1 "Introduction$ through 4 "Ta0es$? %ou=re read% to enter the %ear*to*date amounts' @ather %our manual pa%roll records for the %ear so far and then? in the intervie#=s navigation !ar? click Near*to*date ,a%rolls' "Nou #on=t see this step if %ou told QuickBooks that %ou haven=t issued pa%checks !efore Zpage 400['$ Then? in the +.nter ,a%checks !% .mplo%ee/ #indo# "see 5igure 1 *I$? select an emplo%ee and fill in the values from her pa%checks' "Nou can fill in individual pa%checks or summaries' In the ,a% ,eriod 8tart and ,a% ,eriod .nd cells? simpl% choose the start and end date of the pa%roll period or summar% period'$ To vie# a report that summariKes %our historical pa%roll? click the Lie# >eports !utton !elo# the ta!le' Then compare the values in that report #ith the ones from %our previous pa%roll service'

Fine9Tuning 6ayroll #te's

Jhen %ou use the ,a%roll 8etup intervie#? !ehind the scenes? QuickBooks creates ,a%roll items? #hich are similar to the service and product items %ou add to invoices? e0cept that the% represent the things %ou need to produce pa%roll checks for? like compensation? !enefits? ta0es? and so on' :ll the data %ou see on pa%checks and pa%roll reports comes from ,a%roll items' The .nter ,a%roll Information #indo# ".mplo%eesM,a% .mplo%ees$ and other pa%roll features use onl% ,a%roll items' <n the other hand? in the Jrite 4hecks #indo#=s Items ta!? the Item drop*do#n list includes ever% t%pe of item e0cept ,a%roll items' To see the

ETTING U5
Q;I46B<<68

5A$ROCC IN

.&e*te) )1&in, set12+ .%((se Cists>5*<&(// Ite3 Cist' T%is se.ti(n ste2s <(1 t%&(1,% *))in, *n) e)itin, 5*<&(// ite3s *n) *))iti(n*/

t(t*/s ?(& t%e =%(/e <e*&' In *))iti(n+ ente&in, 2&evi(1s 2*<&(// )*t*

ETTING U5

F i )%RE 1590

5irst? select the emplo%ee #hose pa%roll %ou #ant to enter' Then? fill in the ta!le #ith values from that emplo%ee=s pa%checks' To shorten %our data entr% task? %ou can fill in summaries instead' In that case? fill in the ,a% ,eriod 8tart and ,a% ,eriod .nd cells #ith the start and end dates of the summar% period? such as 1(1(14 and 1(&1(14? respectivel%' If the ta!le includes columns %ou don=t need or omits ones %ou do need? click 4ustomiKe 4olumns to choose the fields %ou #ant to see'

TR*!:#>) 6*8R422 #> M4RE 1ET*#2 Jhen %ou use ,a%roll items to run pa%roll? QuickBooks creates a fe# accounts to track that info: ,a%roll .0pense for e0penses like salar% and #ages? and ,a%roll Pia!ilities for the pa%roll ta0es %ou o#e and compan% contri!utions %ou need to send in' Jhen %ou run pa%roll? QuickBooks posts e0penses to the ,a%roll .0pense account and posts mone% %ou o#e to the ,a%roll Pia!ilities account' :lthough %our records are correct? %our accounts don=t sho# %ou ho# much %ou paid for each t%pe of e0pense or lia!ilit%W to see that info? %ou have to run a pa%roll report' If %ou #ant to see more pa%roll details on %our financial statements? %ou can set up additional accounts to track that detail'
T#6

Breaking do#n pa%roll into finer detail also makes it easier to find the culprit if %ou spot an error in pa%roll' Instead of looking through all %our pa%roll e0penses? %ou can focus on the one account #hose total is off' 5irst? %ou need to decide #hich accounts %ou #ant to see on %our financial state* ments' 5or e0ample? %ou ma% #ant to see ,a%roll Ta0es? Jages? 8alaries? and <fficers 8alaries on %our ,ro2ect - Poss report "page 4 &$' <n the Balance 8heet "page 4 C$? %ou ma% #ant to add su!accounts to the ,a%roll Pia!ilities account for federal ta0

ment? and 8tate ;nemplo%ment' ".0penses appear on ,rofit - Poss reports? #hile lia!ilities sho# up on Balance 8heet reports'$ Ta!le 1 *1 sho#s one #a% to !reak do#n accounts' Nou can create these accounts in the 4hart of :ccounts #indo# or in the +:dd pa%roll item/ or +.dit pa%roll item/ dialog !o0es "choose PistsM,a%roll Item Pist? and then press 4trlTB or 4trlT.? respectivel%$ !% choosing _:dd Be#` in the corresponding :ccount drop*do#n list'
T*B2E 1591 :dditional accounts %ou can create to track pa%roll info in more detail 6*8R422 #TEM$ Aourl%? 8alar%? 4ommissions? Bonuses? Tips <fficers 8alar% 5ederal Jithholding Ta0 8ocial 8ecurit% .mplo%ee "emplo%ee paid$ 8ocial 8ecurit% .mplo%ee "compan% paid$ 8ocial 8ecurit% .mplo%ee Medicare .mplo%ee "emplo%ee paid$ Medicare .mplo%ee "com* pan% paid$ Medicare .mplo%ee 5ederal ;nemplo%ment? 8tate ;nemplo%ment 5ederal ;nemplo%ment? 8tate ;nemplo%ment ;nion Ques? 8imple I>:? 401"6$? A8:? 4hild 8upport? Jages @arnishments .mplo%er 401"6$ match? 8imple I>: match? A8: 4ontri!ution .mplo%er 401"6$ match? 8imple I>: match? A8: 4ontri!ution *!!4%>T 8alar% and Jages e0pense account <fficers= 8alaries e0pense account .mplo%ee Jithholding lia!il* it% account .mplo%ee Jithholding lia!il* it% account ,a%roll Ta0es ,a%a!le lia!ilit% account ,a%roll Ta0es e0pense account .mplo%ee Jithholding lia!il* it% account ,a%roll Ta0es ,a%a!le lia!ilit% account ,a%roll Ta0es e0pense account ,a%roll Ta0es ,a%a!le lia!ilit% account ,a%roll Ta0es e0pense account .mplo%ee Qeductions lia!il* it% account .mplo%ee Benefits ,a%a!le lia!ilit% account .mplo%ee Benefits e0pense account ;HE> #TB$ %$E1 >unning pa%roll >unning pa%roll >unning pa%roll >unning pa%roll >unning pa%roll >emitting pa%roll ta0es >unning pa%roll >unning pa%roll >emitting pa%roll ta0es >unning pa%roll >emitting pa%roll ta0es >unning pa%roll

Q;I46B<<68

>unning pa%roll

>emitting emplo%ee !enefits

>;BBIB@ ,:N><PP

ing an E iting 6ayroll #te's

8a% %ou=re offering a 8imple I>: to %our emplo%ees and %ou need a ne# ,a%roll item' Aere are the steps for adding a ne# ,a%roll item: 1' !hoose 2istsM6ayroll #te' 2ist@ #n the 6ayroll #te' 2ist <in o<, click 6ayroll #te'M>e<@ The +:dd ne# pa%roll item/ dialog !o0 opens' QuickBooks automaticall% selects the .\ 8etup option? #hich is usuall% #hat %ou #ant? so click Be0t' 2' 4n the G6ayroll ite' ty&eH screen, select the ty&e of 6ayroll ite' you nee , an then click >e"t@ ,a%roll items fall into seven categories: 4ompensation? Insurance Benefits? >etirement Benefits? ,aid Time <ff? <ther :dditions? <ther Qeductions? and 4ustom 8etup' Jhen %ou click Be0t? the :dd Be# dialog !o0 "#hich is an a!!reviated version of the ,a%roll 8etup intervie#$ opens' &' Fill in the settings@ Jhen %ou select a setting? the 5inish !utton=s la!el changes to Be0t' 4lick it to step through the screens to fill in the info QuickBooks needs to kno# a!out the item? such as the vendor and account num!er for a 401"k$ plan? the Ta0 Tracking t%pe "#hich specifies #hether the item sho#s up on %our pa%roll ta0 returns and emplo%ee J*2s$? and the ta0es that the item affects' 5or e0ample? if %ou select an e0pense item? QuickBooks asks for the e0pense account %ou #ant to use' 5or a 4ompan% 4ontri!ution ,a%roll item? QuickBooks needs to kno# #hich lia!ilit% and e0pense accounts to use' 4' ;hen youBre one, click Finish@ The :dd Be# dialog !o0 closes? and the ne# ,a%roll item appears in the ,a%roll Item Pist #indo#' To make sure that %our ne# item appears correctl% on %our financial statements? run a ,rofit - Poss report and a Balance 8heet report "page 4 &$' :nd run a test pa%roll "page 41 $ to see if the item sho#s up in the .nter ,a%roll Information #indo#'

>unning ,a%roll
<nce %our pa%roll setup is complete? generating pa%roll checks each pa% period takes onl% a fe# minutes' This section e0plains the steps for running a pa%roll? from selecting #hich emplo%ees to pa% to printing the checks'

RUNNIN >4TE

#' use Indirect*deposit t%e Ente& 5*<&(// In?(&3*ti(n =in)(= t%*tda%s (2ens+ i? t%e Jhen %ou services? %ou have to run pa%roll at least t#o !anking !efore the actual pa% date so the service can process the pa%roll and transfer mone% into %our emplo%ees= accounts' The transmission date ma% change due to !ank holida%s? so !e sure to check pa%roll messages from the !ank to see if %ou need to transmit pa%roll data earlier than usual' If %ou pa% emplo%ees !% the hour? this processing period creates a lag in emplo%ees= pa%' 5or e0ample? if %ou pa% emplo%ees for the hours the% #ork !et#een the 1st and the 1 th of the month? direct deposits #ouldn=t appear in their accounts until the 1Dth at the earliest'
Aere=s ho# to run a pa%roll: 1' !hoose E'&loyeesME'&loyee !enter, an then click the 6ayroll ta. on the centerBs left@ K4r, on the Ho'e &age, click the 6ay E'&loyees icon@L The right side of the center displa%s three ta!s corresponding to the three main pa%roll tasks: ,a% .mplo%ees? ,a% Pia!ilities? and 5ile 5orms "see 5igure 1 *D$'

5*<

,:N><PP

F i )%RE 1593

,a%roll schedules make it eas% to select the emplo%ees %ou #ant to pa%? especiall% #hen %ou pa% them on different schedules' To set up a pa%roll schedule? !elo# the 4reate ,a%checks ta!le? click the do#n arro# on the ,a% 8chedules !utton? and then choose Be#'

2' #f youBve set u& a &ayroll sche ule , on the 6ay E'&loyees ta., select the sche ule &ayroll you <ant in the !reate 6aychecks ta.le, an then click the $tart $che ule 6ayroll .utton KFigure 1593L@ #f you havenBt set u& &ayroll sche ules, click the %nsche ule 6ayroll .utton instea @ ,a%roll schedules come in hand% if %ou pa% emplo%ees on different schedules U for e0ample? #eekl% for hourl% emplo%ees and !i#eekl% for salaried emplo%ees' Jhen %ou run a scheduled pa%roll? QuickBooks automaticall% selects the em* plo%ees #ho are paid on that schedule' To set up a pa%roll schedule? on the ,a% .mplo%ees ta!? click the do#n arro# on the ,a% 8chedules !utton? and then choose Be#' Bame the schedule and set its fre)uenc%? pa% period end date? and the date that should appear on pa%checks for that period' 4lick <6 to save the schedule'

,:N><PP

correct, choose the ates you <ant@ #f the !heck 1ate isnBt correct, ty&e the right one@ #f you <ant to select ifferent e'&loyees to &ay, turn the check'arks in the first colu'n on or off KFigure 1597L@ .ach time %ou run pa%roll? QuickBooks changes the date to the ne0t pa%roll date !ased on the pa%roll fre)uenc% %ou set in .mplo%ee Qefaults "page 40 $'

F i )%RE 1597

.mplo%ees #ho are set to inactive status in the .m* plo%ees Pist don=t sho# up in this dialog !o0=s ta!le' Beither do emplo%ees #hose release dates "page 40E$ are prior to the date in the ,a% ,eriod .nds !o0'

>4TE

If %ou=ve set up pa%roll schedules? %ou can assign a schedule to each emplo%ee to tell %our pa%roll service #hen that person should !e paid' To do that? in the .mplo%ee 4enter? click the .mplo%ees ta!' Qou!le* click an emplo%ee=s name to open the .dit .mplo%ee dialog !o0' 4lick the ,a%roll Info ta! and then? in the ,a%roll 8chedule drop*do#n list? choose a schedule' If no schedules e0ist? choose _:dd Be#` and then set up the schedule' If most of %our emplo%ees are paid on the same schedule? set that schedule in .mplo%ee Qefaults "page 40 $' 4' #f you <ant to see <hat the &ayroll service calculate for each e'&loyeeBs &aycheck, click the e'&loyeeBs na'e in the E'&loyee colu'n@ The ,revie# ,a%check dialog !o0 "a real monster? as 5igure 1 *C sho#s$ starts #ith the first selected emplo%ee=s earnings and ,a%roll items' Nou can change the values in #hite cellsW gra% cells like the ones for %ear*to*date values aren=t edita!le' If %ou need to add a one*time item like a mileage reim!ursement? click a !lank Item Bame cell in the appropriate ta!le? and then choose the item from the drop*do#n list' If an% items are #ritten in red? the%=re late or past due'

,:N><PP

F i )%RE 159+

In this dialog !o0? the .arnings section sho#s the gross amount of the emplo%ee=s pa%check' 5or salaried emplo%ees? QuickBooks prorates the salar% to the length of the pa% period' In the <ther ,a%roll Items and 4ompan% 8ummar% sections? the program uses the ta0 ta!les and %our ,a%roll items to calculate deductions or additions' Belo# the 4lass !o0 is a list of availa!le sick and vacation time' The .mplo%ee 8ummar% sec* tion sho#s the entries %ou t%picall% see on a pa% stu!'

' !lick $ave A >e"t to vie< the ne"t &aycheck@ <r click 8ave - 4lose to return to the .nter ,a%roll Information #indo# #ithout revie#ing other emplo%ees= records' I' Back in the Enter 6ayroll #nfor'ation <in o<, click !ontinue to 'ove on to creating &aychecks@ The +>evie# and 4reate ,a%checks/ #indo# sho#n in 5igure 1 *10 opens' The emplo%ee ta!le sho#s the values for each emplo%ee=s pa%check and the total for each categor%' If %ou see an% num!ers that don=t look right? click the <pen ,a%check Qetail !utton and repeat steps 4 and to correct the values' D' ;hen everything looks goo , in the GRevie< an !reate 6aychecksH <in o<, click !reate 6aychecks@ QuickBooks creates the records for the pa%checks? !ut %ou still have some printing to do? as the ne0t section e0plains' The !o0 on page 41E e0plains #hat %ou need to do if %ou create a duplicate set of pa%checks !% mistake'

F i )%RE 15910

If %ou=re filling in pa%rolls %ou ran !efore using Intu* its= pa%roll services or %ou hand*#rite pa%roll checks? select the +:ssign check num!ers to hand#ritten checks/ option? as sho#n here' Then? in the 5irst 4heck Bum!er !o0? t%pe the starting check num!er for that pa%roll run' 5or current pa%roll runs? select the option for ho# %ou produce pa%checks' 5or emplo%ees #ho have their pa%checks deposited di* rectl% "page 410$? click the emplo%ee=s Qirect Qep' cell "in the rightmost column$ to turn on its checkmark' If %ou print pa%checks? select the +,rint pa%checks from QuickBooks/ option instead'

TR4%B2E$H44T#>) M4ME>T

Qeleting Quplicate ,a%checks

If %ou get called a#a% to handle a crisis !efore %ou print pa%checks? %ou might forget #here %ou #ere and accidentall% create a second !atch of pa%checks for the same pa% period' Jhen %ou return to printing pa%checks? %ou=ll see the dupli* cates in the +8elect ,a%checks to ,rint/ dialog !o0' Jhat %ou #on=t see is a #a% to delete those pa%checks' @etting rid of duplicate pa%checks is one of the more o!scure procedures in QuickBooks' Aere=s #hat %ou do: 1' 4hoose >eportsM.mplo%ees - ,a%rollM+,a%roll Trans* actions !% ,a%ee/ to run a report of pa%checks for ever% emplo%ee' 2' In the report #indo#? dou!le*click a duplicate pa%check transaction to open the ,a%check #indo#' &' ,ress 4trlTQ "or right*click #ithin the #indo# and choose Qelete ,a%check from the shortcut menu that appears$ to delete that pa%check' 4' In the confirmation !o0 that appears? click <6' Nou have to repeat this process for each duplicate pa%check' The upside: :fter all that drudger%? %ou pro!a!l% #on=t make the mistake of duplicating pa%checks ever again'

6rinting 6aychecks an 6ay $tu.s

If %our emplo%ees #ant paper checks that the% can deposit at the !ank? %ou can print the pa%checks %ou 2ust created "#hich usuall% come #ith pa% stu!s that emplo%ees can keep for their records$' But if %our emplo%ees use direct deposit "page 410$ so the mone% goes straight into their !ank accounts? %ou don=t have to print pa%checks' In fact? %ou shouldn=t or %ou=ll end up #ith t#o QuickBooks transactions deducting mone% from %our pa%roll account' 8till? %our emplo%ees likel% #ant a record of their pa% for the period? so %ou can print pa% stu!s instead'
>4TE

>;BBIB@ ,:N><PP

If %ou=ve signed up for QuickBooks= direct*deposit service? %ou still have to create pa%checksW %ou 2ust don=t print them' :fter %ou create the direct*deposit pa%checks? %ou process them in the +4onfirmation and Be0t 8teps/ dialog !o0 descri!ed in 5igure 1 *11' ,rinting pa%checks and pa% stu!s is almost identical to printing e0pense checks "page 1CC$' Aere=s the process: 1' #f you &rint &aychecks, loa the &rinter <ith checks for the account you use for &ayroll, <hether itBs your regular checking account or a se&arate one@ If %ou clicked 4reate ,a%checks in the +>evie# and 4reate ,a%checks/ #indo#? %ou see the +4onfirmation and Be0t 8teps/ dialog !o0? #hich tells %ou ho# man% pa%checks are #aiting to !e printed and ho# man% are going to !e deposited directl%? as sho#n in 5igure 1 *11'

F i )%RE 15911

Oust a!ove the Be0t 8teps section is a status message that tells %ou ho# man% pa%checks %ou=re printing and direct depositing' If %ou click the ,rint ,a%checks !utton? the +8elect ,a%checks to ,rint/ dialog !o0 opens' 4licking the ,rint ,a% 8tu!s !utton opens the +8elect ,a% 8tu!s to ,rint/ dialog !o0 instead'

5A$ING
,a%check forms t%picall% come #ith detacha!le pa% stu!s? so printing pa%checks in QuickBooks represents printing pa%checks and pa% stu!s' If %ou #ant to print pa% stu!s for direct deposits? click the ,rint ,a% 8tu!s !utton instead' ": pa% stu! is like a report of the emplo%ees= pa%roll data that %ou can distri!ute'$
>4TE

5A$ROCC

If %ou forgot to load the printer #ith checks? click 4lose' Nou can print the checks or stu!s later !% choosing 5ileM,rint 5ormsM,a%checks or 5ileM,rint 5ormsM,a% 8tu!s' &' #n the G$elect 6aychecks to 6rintH Kor G$elect 6ay $tu.s to 6rintHL ialog .o", QuickBooks selects all the un&rinte checks Kor &ay stu.sL@ Make sure that youBre using the correct .ank account an check nu'.er@ If the account in the Bank :ccount !o0 is #rong? choose the account %ou use for pa%roll from the drop*do#n list' In the 5irst 4heck Bum!er !o0? t%pe the num!er on the first check in the printer' The +8elect ,a%checks to ,rint/ "or +8elect ,a% 8tu!s to ,rint/$ dialog !o0 automaticall% displa%s all pa%checks "or pa% stu!s$ #aiting to print? !oth direct deposit and paper' If %ou process pa%checks and direct deposit pa%checks in different #a%s? choose one of the 8ho# options ",a%checks or Qirect Qeposit$ to list onl% one t%pe at a time' 4' #f you <ant to custo'i=e <hat a&&ears on the &aychecks, click 6references@ In the ,a%roll ,rinting ,references dialog !o0? %ou can specif% #hether to print used and availa!le vacation and sick time andUif %ou=re securit% consciousU #hether to omit all !ut the last four digits of emplo%ees= 8ocial 8ecurit% and !ank account num!ers' 4lick <6 to return to the +8elect ,a%checks to ,rint/ "or +8elect ,a% 8tu!s to ,rint/$ dialog !o0' ' ;hen youBre rea y to &rint the &aychecks or &ay stu.s, in the G$elect 6aychecks to 6rintH Kor G$elect 6ay $tu.s to 6rintHL ialog .o", click 4:@ The ,rint 4hecks "or ,rint ,a% 8tu!s$ dialog !o0 opens #ith the same options %ou see #hen %ou print e0pense checks "page 1CC$' Nou can choose the st%le of check to use and ho# man% checks are on the first sheet in the printer' 4lick ,rint to !egin printing' I' *fter QuickBooks &rints the &aychecks, it o&ens the G6rint !hecks N !on9 fir'ationH ialog .o"@ #f a &ro.le' occurre , click the Re&rint cell for each check that i nBt &rint &ro&erly, an then click 4: to re&rint those checks@ :fter the checks or stu!s are printed? click 4lose and distri!ute the checks and pa% stu!s to %our emplo%ees' If an emplo%ee loses a pa%check and #ants %ou to print a ne# one? the !o0 on page 421 e0plains #hat to do'

5A$ING 5A$ROCC
TR4%B2E$H44T#>) M4ME>T

>eissuing a Post ,a%check

If an emplo%ee=s pa%check gets lost? that emplo%ee is !ound to #ant a ne# one' Because pa%roll checks affect ta0 returns and pa%roll lia!ilities? reissuing a pa%check #hile keeping pa%roll info straight re)uires a fe# steps' Nou need to keep %our pa%roll e0penses and pa%roll lia!ilities intact and eliminate the duplicate net pa% from the original? lost pa%check' Aere=s #hat %ou do: 1' 5irst? verif% that the pa%check hasn=t cleared at %our !ank' If it hasn=t? re)uest a stop pa%ment on the check' 2' <pen the register for %our pa%roll checking account "in the 4hart of :ccounts #indo#? dou!le*click the account=s name$ and find the lost pa%check' Oot do#n the original check num!er' &' Qou!le*click the pa%check to open the ,a%check #indo#' 4' In the #indo#=s Main ta!? click ,rintM,rint ,a%check' In the ,rinted 4heck Bum!er !o0? t%pe a ne# check num!er "the ne0t one in the se)uence for %our pa%roll checks$? and then click <6' Nou=ve no# reissued the pa%check #ith a ne# check num!er? #hich moves the pa%roll ta0es and lia!ilities to this check' But %ou still have to void the original? lost check' ' ,ress 4trlTJ to open the Jrite 4hecks #indo#' I' Make out the ne# check to the emplo%ee? !ut use the original check num!er for the lost check and t%pe the net pa% amount from the lost check in the amount field' In the account cell? choose ,a%roll .0penses' This check represents onl% #hat %ou paid to the emplo%ee' D' 4lick 8ave - 4lose' E' Loid the check %ou 2ust created: 8elect the check in the pa%roll checking account =s register? and then choose .ditMLoid 4heck' Loild] This step removes the amount %ou paid the emplo%ee and the pa%roll ta0es and lia!ilities from the original pa%check' If %ou #ant to charge the emplo%ee for the stop*pa%ment fee? %ou can add a pa%roll deduction to the pa%check to reduce the emplo%ee=s net pa%' If the lost check #as the !ank=s fault? it=ll reim!urse the emplo%ee for those fees'

,a%ing ,a%roll Pia!ilities

In addition to pa%ing %our emplo%ees? %ou also have to remit pa%roll ta0es and #ithholdings to a num!er of government agencies' This !ook can=t tell %ou e0actl% #hich pa%roll ta0es %ou have to pa% and #hen %ou need to pa% them? !ecause it depends on #here %ou are and the siKe of %our pa%roll' The federal government has re)uirementsW each state has its o#n rules and schedulesW and? in some areas? local governments tack on their o#n pa%roll ta0es as #ell'
>4TE

Intuit ,a%roll services provide ta!les for federal and state pa%roll ta0es' Nou have to calculate local ta0es %ourself' Because the penalties for late pa%roll lia!ilit% pa%ments are meant to hurt? %ou don=t #ant to miss a pa%ment due date' Nou can see the pa%ments coming up in the ,a%roll 4enter: 4hoose .mplo%eesM.mplo%ee 4enter? click the ,a%roll ta!? and then click the ,a% Pia!ilities ta! on the #indo#=s right' 8can the 8tatus column for pa%ments

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,:N><PP PI:BIPITI.8

5A$IN

that are upcoming' :lternativel%? the ,a%roll Pia!ilit% Balances report "choose >eportsM.mplo%ees - ,a%rollM,a%roll Pia!ilit% Balances$ sho#s ho# much %ou o#e for each t%pe of pa%roll ta0 for the current )uarter' :nd the .mplo%ee 8tate Ta0es Qetail report ">eportsM.mplo%ees - ,a%rollM.mplo%ee 8tate Ta0es Qetail$ includes the information %ou need to fill in state ta0 forms' @overnment agencies send %ou letters telling %ou #hat %our ta0 rates are and #hat pa%ment schedule %ou have to follo#' Jhen %ou set up pa%roll in QuickBooks "page 400$? %ou enter these details' The ta0 ta!les that QuickBooks= pa%roll services use update ta0 rates to reflect #hat agencies are demanding at the moment' Because the specifics of remitting pa%roll ta0es var% from compan% to compan%? %ou need to follo# the instructions %ou receive from the ta0 agencies? %our !ank? and %our accountant'
>4TE

It=s essential that %ou choose .mplo%eesM,a%roll Ta0es and Pia!ilitiesM,a% 8cheduled Pia!ilities "or the corresponding entr% in the ,a%roll 4enter? as descri!ed in step 1 !elo#$ to remit pa%roll ta0es and other pa%roll lia!ilities' The !o0 on page 42 e0plains #h%' Jhen it=s time to remit pa%roll ta0es? here=s ho# %ou generate the pa%ment checks: 1' #n the E'&loyee !enter, click the 6ayroll ta., an then click the 6ay 2ia.ilities ta. on the <in o<Bs right@ Nou=ll see the ,a% Ta0es - <ther Pia!ilities ta!le? #here %ou can select the ta0es and other lia!ilities %ou need to pa% "see step 2$' 2' #n the 6ay Ta"es A 4ther 2ia.ilities ta.le, click the check'ark cells in the first colu'n for the ta"es an lia.ilities you nee to &ay@ Then, at the .otto' right of the 6ay Ta"es A 4ther 2ia.ilities ta.le, click /ie<J6ay@ QuickBooks opens the 8elect Qate >ange 5or Pia!ilities dialog !o0? #here %ou specif% the starting and ending dates for the pa%ment period for a pa%roll ta0' 5or e0ample? the federal government determines pa%ment fre)uenc% !% the amount that %ou #ithhold from %our emplo%ees= pa%checks "the most common fre)uenc% is monthl%$'
>4TE

If %our deposit fre)uenc% changesUperhaps !ecause %ou=ve hired a gaggle of ne# emplo%eesU%ou=ll receive a letter from the I>8 #ith %our ne# deposit fre)uenc%' &' #n the 1ates ro&9 o<n list, choose the &erio for <hich youBre &aying &ayroll lia.ilities, such as 2ast !alen ar Quarter or 2ast Month@ The Qates drop*do#n list includes the most t%pical date ranges %ou=ll need' Ao#ever? if %ou have a special date range to cover? in the 5rom and To !o0es? choose the starting and ending dates'

5A$ING 4' C/i.0

The ,a% Pia!ilities dialog !o0 "5igure 1 *12$ opens? listing all the pa%roll lia!ilities %ou have to remit and the agencies or organiKations to #hom %ou send the pa%ments' Turn on the +To !e printed/ check!o0 to add these checks to the )ueue of checks #aiting to !e printed' If %ou plan to #rite the checks !% hand? leave this check!o0 turned off'

5A$ROCC

F i )%RE 15912

To keep this list as concise as possi!le? turn on the +Aide Kero !alances/ check!o0 "circled$ to make QuickBooks displa% onl% the lia!ilities that have !alances' But a pa%roll lia!ilit% #ith a !alance doesn=t mean a pa%ment is due? so select onl% the ,a%roll items that re)uire a pa%ment no#' "Jhen %ou click one of the Medicare or 8ocial 8ecurit% ,a%roll items? QuickBooks auto* maticall% selects the other? !ecause !oth are due at the same time'$

T#6

If %ou aren=t changing the values on the checks? select the +4reate lia!ilit% check #ithout revie#ing/ option' If %ou select the +>evie# lia!ilit% check to enter e0penses(penalties/ option instead? %ou can make changes to the checks !efore %ou print them' ' #f necessary, in the Bank *ccount .o", choose the account you use for &ayroll@ QuickBooks fills in the account %ou specified in %our pa%roll preferences "page II1$' I' #n the !heck 1ate .o", choose the ate you <ant &rinte on the checks@

Make sure that this date meets the pa%ment schedule re)uirements for the ta0 agenc% %ou=re pa%ing' D' !hoose the &ayroll lia.ilities that you <ant to &ay <ith one check .y clicking the cell in the check'ark colu'n for each 6ayroll ite'@ The government isn=t kno#n for picking up on small details? such as t#o differ* ent pa%roll lia!ilities on the same checkUunless the I>8 is on an audit kick' 8o it=s a good idea to create separate checks for each pa%roll lia!ilit% to the same

,>.,:>IB@ ,:N><PP T:R 5<>M8

agenc%' To separate pa%ments to the same vendor? select one pa%roll lia!ilit% for a vendor on %our first pass' Then? after %ou=ve created one !atch of pa%roll lia!ilit% checks? open the ,a% Pia!ilities #indo# again and select another pa%* ment for the same vendor' E' ;hen youBve chosen the ite's you <ant to &ay, click !reate at the <in o<Bs to& right@ The #indo# closes and QuickBooks creates checks for those pa%roll lia!ilities' If %ou turned on the +To !e printed/ check!o0? QuickBooks adds the checks to the )ueue of checks to !e printed' If this check!o0 is turned off? the program records the transactions in %our compan% file? !ut %ou have to #rite the checks !% hand' C' To &rint the checks, choose FileM6rint For'sM!hecks@ The +8elect 4hecks to ,rint/ dialog !o0 opens' 10' #n the Bank *ccount ro&9 o<n list, choose the account you use for &ayroll@

If necessar%? in the 5irst 4heck Bum!er !o0? t%pe the first check num!er in %our printer' QuickBooks automaticall% selects all the checks in the )ueue' If %ou #ant to prevent a check from printing in this run? turn off its check!o0' 11' !lick 4: to o&en the 6rint !hecks ialog .o"@ The options for pa%roll lia!ilit% checks are the same as for pa%checks and e0* pense checks "page 41C$'
>4TE

If %ou use Basic ,a%roll? %ou have to log into the .5T,8 s%stem "page &C4$ and su!mit the ta0 pa%* ment %ourself' Qou!le*check that %ou enter the correct amount and the correct ta0 period' If %ou use .nhanced ,a%roll? %ou can su!mit %our pa%ments using .5T,8 from #ithin QuickBooks' "In the .mplo%ee 4enter? click the ,a%roll ta! on the #indo#=s left? and then click the 5ile 5orms ta!' :t the !ottom right of the 5ile 5orms ta!le? click 5ile 5orm' 4omplete the ta0*form intervie#? and then click 8u!mit' In the 8u!mit 5orm #indo#? click .*5ile to send the form electronicall%'$ If %ou use :ssisted ,a%roll? the pa%roll service automaticall% makes %our federal and state pa%roll ta0 lia!ilit% pa%ments? !ut %ou still have to send the pa%roll data to the service so it kno#s ho# much to send to the appropriate ta0 agencies'

,reparing 5orms

,a%roll

Ta0

17F

Ta0 agencies re)uire that %ou regularl% su!mit forms documenting the pa%roll ta0es and #ithholdings %ou=re supposed to remit and ho# much %ou=ve alread% sent in' If %ou use Basic ,a%roll "page &CE$ or a non*QuickBooks service? %ou can=t produce pa%roll ta0 forms in QuickBooks' Ao#ever? some Intuit pa%roll services let %ou print or e5ile pa%roll ta0 forms and J*2s' If %ou su!scri!e to .nhanced ,a%roll? for e0ample? %ou can generate federal and state ta0 forms' :lthough the forms that QuickBooks produces aren=t e0act replicas of the preprinted forms %ou might receive from the government? the%=re close enough that %ou can send them in #ithout fear of re2ection'

QUICKBOOKs 2014: tHe MIssInG

,>.,:>IB@ ,:N><PP T:R 5<>M8

TR4%B2E$H44T#>) M4ME>T

QuickBooks Qoesn=t >ecogniKe a Ta0 ,a%ment

Jhen %ou choose .mplo%eesM,a%roll Ta0es and Pia!ilitiesM ,a% ,a%roll Pia!ilities? QuickBooks uses ,a%roll items to fill in the pa%roll lia!ilit% checks it creates' That #a%? those lia!ilit% checks move the mone% from %our pa%roll lia!ilit% accounts to the appropriate pa%roll e0pense accounts so QuickBooks no longer thinks %ou o#e ta0es or need to pa% off other lia!ilities' Ao#ever? suppose %ou use the Jrite 4hecks or ,a% Bills feature to pa% pa%roll lia!ilities' Big mistake' Jh%G Because #hen %ou do that? QuickBooks #on=t deduct those pa%ments from the pa%roll ta0es and lia!ilities %ou o#e? so the pa%roll ta0 form %ou create "descri!ed in the ne0t section$ #ill still sho# that %ou o#e ta0es and other lia!ilities' Because a check %ou #rite in the Jrite 4hecks or ,a% Bills #indo#s doesn=t use ,a%roll items? QuickBooks #on=t kno# that %ou made a pa%roll ta0 pa%ment' 8o if %ou do use the Jrite 4hecks or ,a% Bills feature to pa% pa%roll lia!ilities? %ou can correct that mistake !% choosing .mplo%eesM,a%roll Ta0es and Pia!ilitiesM:d2ust ,a%roll Pia!ilities' 5ill in the ,a%roll items %ou #ant to ad2ust in the Item Bame column? and t%pe the ad2ustment amounts in the :mount column' Then click <6? and QuickBooks ad2usts %our pa%roll lia!ilit% account !alances to reflect %our pa%roll ta0 pa%ments'

>egardless of #hich ta0 form %ou #ant to generate? the steps are !asicall% the same: 1' !hoose E'&loyeesM6ayroll Ta" For's A ;92sM6rocess 6ayroll For's@ 4r, in the E'&loyee !enter, click the 6ayroll ta., an then click the File For's ta.@ *t the .otto' right of the File For's ta.le on the <in o<Bs right, click the 6rocess 6ayroll For's .utton@ .ither #a%? QuickBooks opens the 8elect 5orm T%pe dialog !o0' 2' !hoose the GFe eral for'H or G$tate for'H o&tion, an then click 4:@ K#f you select the G$tate for'H o&tion, select the state .efore you click 4:@L QuickBooks displa%s the 8elect ,a%roll 5orm dialog !o0? #hich lists the federal and state forms that the program can generate' Qepending on the form %ou choose? %ou ma% have to specif% the filing period' Ao# %ou specif% the filing period varies !% form' If %ou choose the Quarterl% 5orm C41? for e0ample? in the Quarter drop*do#n list? choose the )uarter for #hich %ou #ant to generate a report' QuickBooks changes the date in the Quarter .nding !o0 to match the )uarter %ou choose' "5orm C40 re)uires onl% the filing %ear? and J*2s don=t need an%thing'$ &' To e"&ort your &ayroll ata to the for' an 4:@ is&lay the fille 9in for', click

The form appears in the ,a%roll Ta0 5orm #indo#' :lthough QuickBooks for* mats the form so it=s eas% for %ou to read and revie#? #hen %ou print it? it looks almost like the preprinted forms %ou receive from the ta0 agenc%' To print the form? in the ,a%roll Ta0 5orm #indo#? click ,rint' Bo# %ou=re read% to mail in the report' If %ou e5ile? click .*5ile' Nou can also save a cop% of the form as a

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,:N><PP >.,<>T8

,Q5 "choose ,rintM8ave :s ,Q5$ so it=s availa!le for %our accountant or to respond to an audit'

>unning ,a%roll >eports

QuickBooks comes #ith several pa%roll reports that can help %ou make sure %our pa%roll runs are correct and that %ou=ve paid the pa%roll ta0es and lia!ilities %ou o#e' To run the program=s !uilt*in pa%roll reports? choose >eportsM.mplo%ees ,a%roll? and then choose the report %ou #ant from the su!menu' Aere=s a )uick intro to the pa%roll reports that the program offers: V The 6ayroll $u''ary re&ort sho#s #hat %ou=ve paid on each ,a%roll item? such as emplo%ee #ages? ta0es and other #ithholdings? and emplo%er pa%roll ta0es' QuickBooks generates this report for the current calendar )uarter to date? !ut %ou can change the date range to see ho# much %ou=ve paid for a month? )uarter? or entire %ear' In the ,a%roll 8ummar% report=s #indo#? simpl% choose a date range in the Qates drop*do#n list? or t%pe dates in the 5rom and To !o0es' "If %ou prefer to revie# pa%roll in .0cel? choose >eportsM.mplo%ees - ,a%rollM+8ummariKe ,a%roll Qata in .0cel/ instead'$ V The 6ayroll #te' 1etail re&ort sho#s the transactions that contri!ute to the totals for each ,a%roll item %ou use' This report displa%s each ,a%roll item for ever% pa%roll transaction on its o#n line' "The report is grouped !% ,a%roll item? so %ou can see the total for each one'$ V The 6ayroll 1etail Revie< re&ort sho#s ho# QuickBooks calculates ta0 amounts on pa%checks' 5or e0ample? the percentage for 8ocial 8ecurit% remains the same? !ut 8ocial 8ecurit% deductions stop #hen the emplo%ee reaches the ma0imum 8ocial 8ecurit% #age' V The 6ayroll Transactions .y 6ayee re&ort lists pa%checks for each emplo%ee and lia!ilit% checks %ou #rote to pa% pa%roll ta0es or other lia!ilities' V To dig deep into pa%roll transactions? run the 6ayroll Transaction 1etail re&ort ' In this report? each ,a%roll item in a transaction appears on its o#n line' V To make sure that %ou pa% pa%roll ta0es on time? look at the 6ayroll 2ia.ility Balances re&ort ? #hich sho#s the pa%roll ta0es and other lia!ilities %ou o#e to the government and other ta0 agencies' V The E'&loyee Earnings $u''ary re&ort sho#s the total earnings and deduc* tions for each emplo%ee' V To get the info %ou need to fill out for state pa%roll ta0 returns? run the E'&loyee $tate Ta"es 1etail re&ort ' V The E'&loyee ;ithhol ing re&ort sho#s the federal and state #ithholding info for each emplo%ee'

RECORDING

>ecording ,a%roll 8ervice

Transactions

from

TRAN ACTIO
,:N><PP 8.>LI4.

Pots of companies use outside pa%roll services ":Q, and ,a%che0 are t#o popular ones$ to avoid the !rain strain of figuring out ta0 deductions and compl%ing #ith pa%roll regulations' Jhen %ou use one of these services? %ou send it %our pa%roll data' It then #rites and distri!utes %our compan%=s pa%roll checks and sends %ou reports a!out the transactions the% processed' It even takes care of remitting pa%roll ta0es and other #ithholdings to the appropriate agencies' Bone of these pa%roll transactions appear in %our QuickBooks compan% file until %ou add them' 5ortunatel%? %ou don=t have to enter ever% last detail' Nou can simpl% create a 2ournal entr% de!iting the pa%roll e0pense accounts and crediting %our !ank account "page 4&&$' <r %ou can create a vendor for pa%roll and record a split trans* action that distri!utes the mone% from %our checking account into the appropriate e0pense accounts? as sho#n in 5igure 1 *1&W here=s ho#: 1' !reate a ven or for your &ayroll transactions@ <n the QuickBooks Aome page? click the Lendors !utton' In the Lendor 4enter=s tool!ar? click Be# LendorMBe# Lendor' Nou don=t have to fill in all the fields in the Be# Lendor #indo#W simpl% t%pe something like ,a%roll 8ervice in the Lendor Bame !o0? and then click <6'
>4TE

The e0ample in 5igure 1 *1& and the num!ered list in this section appl% #hen %our emplo%ees are paid using direct deposit? #here the mone% is deposited into their !ank accounts electronicall%' If %ou don=t use direct deposit? %ou also have to record the actual pa%checks in QuickBooks "as e0plained on page 424$ in order to reconcile %our !ank account' 2' 6ress !trlO; or choose BankingM;rite !hecks@ In the Jrite 4hecks #indo#=s Bank :ccount drop*do#n list? choose the account %ou use for %our pa%roll' &' #n the >o@ fiel , ty&e EFT for Gelectronic fun s transfer@H Most pa%roll services transfer the funds from %our !ank account electronicall%' 4' #n the 6ay To The 4r er 4f fiel , ty&e the na'e of the &ayroll ven or you Iust set u&@ ' #f necessary, on the <in o<Bs E"&enses ta., fill in the *ccount an *'ount fiel s for each &ayroll e"&ense@ If the accounts are alread% in place !ut the values differ? simpl% edit the num!ers in the :mount fields'

5A$ING

F i )%RE 1591(

In most cases? %our pa%roll falls into three categories: 8alaries? as sho#n here "sometimes called +8alaries and #ages/$? represent the gross pa% that emplo%ees receive on their pa%checks' <fficers= salaries represent gross salaries for corporate officers' :nd pa%roll ta0es are the emplo%er pa%roll ta0es that the compan% pa%s? such as 8ocial 8ecurit% and Medicare ta0es'

>4TE

To record the pa%roll service=s fee? record a separate transaction in the pa%roll !ank account? using the pa%roll service as the vendor' :ssign the transaction to an e0pense account named something like ,a%roll 8ervice 5ees' I' ;hen the transaction is correct, click $ave A !lose@
T#6

If %ou turned on the preference to recall the last transaction "page I 4$? QuickBooks automaticall% fills in the amounts and accounts the ne0t time %ou record a transaction for the pa%roll service'

,a%ing Nourself
If %ou o#n a sole proprietorship? partnership? or 8u!chapter 8 corporation "named after 8u!chapter 8 of the ;'8' ta0 code$? %ou can take mone% out of the compan% for %our personal use' These #ithdra#als go !% different names depending on the t%pe of compan%' 5or a sole proprietor? the mone% %ou #ithdra# is called o#ners= dra#? or simpl% dra#' ,artners #ithdra# mone% and call it partner=s dra#' :nd if %ou=re a shareholder in a 8u!chapter 8 corporation? the mone% %ou #ithdra# is called shareholder=s distri!utions'

If %ou don=t pa% %ourself a salar%? %ou pa% ta0es #hen the compan%=s profits flo# through to %our personal ta0 return' Ao#ever? if %ou=re a 8u!chapter 8 shareholder? %ou can pa% %ourself using a com!ination of salar% and shareholder=s distri!ution' That #a%? %ou can contri!ute to a pension plan? like a 8.,? !ased on %our corporate salar%' This section e0plains ho# to pa% %ourself no matter #hich t%pe of !usiness structure %ou=ve esta!lished'

,:NIB@ N<;>8.P5

Taking a 1ra<
:s %our compan% makes mone%? %ou can #ithdra# funds' The easiest #a% to do this in QuickBooks is to #rite a check "page 1C&$ made out to %ou? as sho#n in 5igure 1 *14' If %ou=re a sole proprietor and o#n %our o#n compan%? choosing the <#ners= 4ontri!ution(Qra# account for the check tells QuickBooks to post the check to sho# that %ou=ve #ithdra#n e)uit% from %our compan%' Nou use the same process if %ou=re a partner e0cept that %ou choose the ,artners= 4ontri!ution(Qra# account instead' The 8hareholders= Qistri!ution account sho#n in 5igure 1 *14 represents the dra# account for shareholders in a 8u!chapter 8 corporation'

F i )%RE 15914

In the Jrite 4hecks #in* do#? on the .0penses ta!? choose the dra# account in the first !lank :ccount cell? as sho#n here' Jhen %ou save the check? QuickBooks de!its that e)uit% account? #hich decreases its !alance'

>4TE

If %ou=re a sole proprietor? %ou t%picall% make an initial investment of capital into %our !usiness' Nou record this investment into the <#ners= 4ontri!ution(Qra# e)uit% account as e0plained on page 44 ' If %our compan% runs lo# on cash later on? %ou can contri!ute more mone% and record this addition in the same account'

ma% #ant to turn some of that shareholder=s distri!ution into salar% so? for e0ample? %ou can )ualif% to contri!ute to a retirement account' To prepare %our o#n pa%roll in this situation? %ou have to calculate the applica!le pa%roll #ithholdings "like federal and state ta0es? 8ocial 8ecurit%? and Medicare$ and compan% pa%roll ta0es' ":lterna* tivel%? %ou can ask %our accountant or !ookkeeper to calculate them for %ou'$ Nou also have to record %our pa%roll check "if %ou issue one$ and checks that %ou send to federal and state ta0 agencies for #ithholdings and pa%roll ta0es? as sho#n in 5igure 1 *1 ' ":nd don=t forget a!out preparing and filing federal and state pa%roll ta0 returns? including forms J*2 and J*&'$

F i )%RE 15915

If %ou pa% %ourself a salar% in a 8u!chapter 8 corporation? the pa%roll ta0es %ou remit to the I>8 are split !et#een t#o different accounts? as sho#n here: a lia!ilit% account for the emplo%ee=s pa%roll #ithholdings "here? ,a%roll Ta0 ,a%a!le$ and an e0pense account for the emplo%er pa%roll ta0es "Ta0es*,a%roll$'

If %ou take a shareholder=s distri!ution? %ou can use a 2ournal entr% to recategoriKe some of those dollars as salar%' 5or e0ample? %ou could assign the mone% to a sal* ar% e0pense account called <fficers 8alaries? as sho#n in 5igure 1 *1I' "Nou=ll learn a!out the ,a%roll Ta0 ,a%a!le credit in the ne0t section? and %ou can read a!out ho# to handle the emplo%er portion of pa%roll ta0 on page 421'$

5A$ING

F i )%RE 15910

To recategoriKe a distri!u* tion as salar%? %ou credit the 8hareholder=s Qistri!u* tion e)uit% account and de!it the salar% e0pense account' The credit to the 8hareholder=s Qistri!ution e)uit% account increases its !alance "#hich de* creased #hen %ou took the distri!ution$? #hereas the de!it to the salar% e0pense account sho#s %our salar% as an e0pense' The ,a%roll Ta0 ,a%a!le amount represents %our emplo%ee portion of pa%roll ta0 #ithholdings'

RE!2*$$#F8#>) 6*8R422 ;#THH421#>)$ :fter %ou reclassif% %our shareholder=s distri!ution as salar%? %ou still have to ac* count for %our pa%roll #ithholdings "such as the federal and state income ta0es %ou pa%$ and other pa%roll ta0es' Jhen %ou remit pa%roll ta0es to ta0 agencies like the I>8? %ou have to allocate them to the correct pa%roll accounts in %our compan% file' The 2ournal entr% in 5igure 1 *1I set %our salar% to YE0?000' Ao#ever? companies and emplo%ees split the !ill for 8ocial 8ecurit% ta0es and Medicare ta0es' Because emplo%ees don=t kno# an%thing a!out remitting pa%roll ta0 #ithholdings? the% let their emplo%ers include those #ithholdings in the emplo%er=s pa%roll ta0 pa%ments' The credit to the ,a%roll Ta0 ,a%a!le account in 5igure 1 *1I allocates part of %our salar% to %our emplo%ee pa%roll ta0 #ithholdings so it appears in the ,a%roll Ta0 ,a%a!le current lia!ilit% account' Jhen %ou remit pa%roll ta0es? the amount %ou pa% includes !oth the emplo%er pa%roll ta0es and emplo%ees= pa%roll ta0 #ithholdings' That=s #h% the I>8 check in 5igure 1 *1 is split !et#een t#o accounts' The line assigned to the Ta0es*,a%roll account represents the emplo%er portion of federal pa%roll ta0es "#hich includes the emplo%er=s portion of 8ocial 8ecurit% and Medicare ta0es? and the emplo%er=s federal unemplo%ment ta0$' The line for ,a%roll Ta0 ,a%a!le? on the other hand? represents the emplo%ees= pa%roll ta0 #ithholdings "estimated federal income ta0 and the emplo%ees= portion of 8ocial 8ecurit% and Medicare ta0es$'

CHA5TER

1I Making Oournal .ntries

ost of the time? %ou don=t need to kno# dou!le*entr% accounting "page 00i$ to use QuickBooks' Jhen %ou #rite checks? receive pa%ments? and perform man% other tasks in QuickBooks? the program creates transactions that uno!trusivel% handle the dou!le*entr% accounting for %ou' But ever% once in a #hile? these transactions can=t help? and %our onl% choice is moving mone% around directl% !et#een accounts' In the accounting #orld? these direct manipulations are kno#n as 2ournal entries' 5or e0ample? if %ou posted income to %our onl% income account !ut have since decided that %ou need several income accounts to track the mone% %ou make? 2ournal entries are the #a% to reclassif% mone% in that original income account to the ne# ones'
T#6

:lthough 2ournal entries are the onl% solution for some tasks in QuickBooks? it=s !est to use QuickBooks transactions instead #henever possi!le' B% using transactions? %our QuickBooks reports #ill contain all the info %ou e0pect? and %ou=ll have the financial details %ou need if the I>8 starts asking )uestions' The steps for creating a 2ournal entr% are deceptivel% eas%W it=s assigning mone% to accounts in the correct #a% that=s maddeningl% difficult for #eekend accountants' :nd unfortunatel%? QuickBooks doesn=t have an% magic looking glass that makes these assignments cr%stal clear' This chapter gets %ou started !% sho#ing %ou ho# to create 2ournal entries and providing e0amples of 2ournal entries %ou=re likel% to need' Ao#ever? %ou=ll #ant to talk to %our !ookkeeper or accountant a!out the 2ournal entries %ou need and the accounts to use in them'

188

BACANCIN G 4>.QIT
:M<;BT8

>4TE

In the accounting #orld? %ou=ll hear the term +2ournal entr%/ and see it a!!reviated O.' Ao#ever? QuickBooks uses the term +general 2ournal entr%/ and the corresponding a!!reviation @O.' Qon=t #orr%: Both terms and a!!reviations refer to the same account register changes'

Balancing Qe!it and 4redit :mounts

In dou!le*entr% accounting? !oth sides of an% transaction have to !alance? as the transaction in 5igure 1I*1 sho#s' Jhen %ou move mone% !et#een accounts? %ou increase the !alance in one account and decrease the !alance in the otherU2ust as shaking some mone% out of %our pigg% !ank decreases %our savings !alance and increases the mone% in %our pocket' These changes in value are called de!its and credits' "Jhether the de!it and credit increase or decrease the account !alance depends on the t%pe of account? as Ta!le 1I*1 sho#s'$ If %ou commit an%thing a!out accounting to memor%? it should !e the definitions of de!it and credit? !ecause the%=re the ke% to successful 2ournal entries? accurate financial reports? and understanding #hat %our accountant is talking a!out'

F i )%RE 1091

5or each transaction? the total in the Qe!it column has to e)ual the total in the 4redit column' To transfer mone% from one income account to another? %ou de!it one account and credit the other'

Ta!le 1I*1 sho#s #hat de!its and credits do for different t%pes of accounts and can take some of the pain out of creating 2ournal entries' 5or e0ample? !u%ing a machine is a de!it to the e)uipment asset account !ecause it increases the value of the e)uipment "assets$ %ou o#n' : loan pa%ment is a de!it to %our loan account !ecause it decreases %our loan !alance "a lia!ilit%$' :nd "here=s a real mind*!ender$ a credit card charge is a credit to %our credit card lia!ilit% account !ecause purchases on credit increase the amount %ou o#e'

18F

QUICKBOOKs 2014: tHe MIssInG

T*B2E 1091 Ao# de!its and credits change the values in accounts

ACCOUNT T$5EDEBITCREDITAssetIn.&e*ses ;*/*n.eDe.&e*ses ;*/*n.eCi*;i/it<De.&e*ses ;*/*n.eIn.&e*ses ;*/*n.eEH1it<De.&e*ses ;*/*n.eIn.&e*ses ;*/*n.eIn.(3eDe.&e*ses ;*/*n.eIn.&e*ses ;*/*n.eEx2enseIn.&e*ses ;*/*n.eDe.&e*ses ;*/*n.e

8<M. >.:8<B8 T< ;8. O<;>B:P .BT>I.8

>4TE

<ne reason that de!its and credits are confusing is that the #ords have the e0act opposite meanings #hen %our !ank uses them' In %our personal !anking? a de!it to %our !ank account decreases its !alance and a credit to that account increases its !alance' :s %ou=ll see in e0amples in this chapter? %ou can have more than one de!it or credit entr% in one 2ournal entr%' 5or e0ample? #hen %ou depreciate e)uipment? %ou can include a de!it for the overall depreciation e0pense and a separate credit for the depreciation on each piece of e)uipment'

8ome >easons to ;se Oournal .ntries

Aere are a fe# of the more common reasons that !usinesses use 2ournal entries: V $etting u& o&ening .alances in accounts@ Nou can fill in the opening !alance for most of %our !alance sheet accounts #ith a single 2ournal entr% !ased on %our trial !alance from %our previous accounting s%stem' The !o0 on page 4&C e0plains ho#' V Reassigning accounts@ :s %ou #ork #ith QuickBooks? %ou might find that the accounts %ou originall% created don=t track %our !usiness the #a% %ou #ant' 5or e0ample? suppose %ou started #ith one income account for ever%thing %ou sellUservices and products alike' But no# %ou #ant t#o income accounts: one for income from services and another for income from product sales' To move income from %our original account to the correct ne# account? %ou de!it the income from the original account and credit it to the ne# account? as descri!ed on page 4&E' V !orrecting account assign'ents@ If %ou assigned an e0pense to the #rong ac* count? %ou or %our accountant can create a 2ournal entr% to reassign the e0pense to the correct account' If %ou=ve developed a reputation for misassigning income and e0penses? %our accountant might ask %ou to assign an% transactions %ou=re unsure a!out to an uncategoriKed income or e0pense account' That #a%? #hen she gets %our compan% file at the end of the %ear? she can create 2ournal entries to assign those transactions correctl%' Nou can verif% that the assignments and account !alances are correct !% running a Trial Balance report "page 4 2$'

CHA5teR 17: MAKING BOURNAC

189

CREATIN G

: Re*ssi,nin, D(;s' I? * .1st(3e& %i&es <(1 ?(& seve&*/ D(;s+ t%*t .1st(3e& 3i,%t *s0 <(1 t( *22/< * 2*<3ent+ .&e)it+ (& ex2ense

e0ample? if e0penses come after one 2o! is complete? %our customer might #ant to appl% them to the 2o! still in progress' QuickBooks doesn=t have a feature specificall% for transferring mone% !et#een 2o!s? !ut a 2ournal entr% does the trick? as page 441 e0plains'

V Reassigning classes@ If %ou use QuickBooks= class feature? 2ournal entries can transfer income or e0penses from one class to another' 5or e0ample? nonprofits often use classes to assign income to programs' If %ou need to reassign mone% to a different program? create a 2ournal entr% that has de!it and credit entries for the same income account !ut changes the class "see page 4&E$' V 1e&reciating assets@ .ach %ear that %ou o#n a deprecia!le asset? %ou decrease its value in the appropriate asset account in %our chart of accounts' Because no real cash changes hands? %ou use a 2ournal entr% to handle depreciation' :s %ou=ll learn on page 442? a 2ournal entr% for depreciation de!its the depreciation e0pense account "increasing its value$ and credits the asset account "decreas* ing its value$'

V Recor ing transactions for a &ayroll service@ If %ou use a third*part% pa%roll service like ,a%che0 or :Q,? the pa%roll compan% sends %ou reports' Nou can then use 2ournal entries to get the num!ers from those reports into %our com* pan% file #here %ou need them' 5or e0ample? %ou can reclassif% some of %our o#ners= dra# as salar% and make other pa%roll*related transformations? as page 4&0 e0plains in detail' V Recor ing year9en transactions@ The end of the %ear is a popular time for 2ournal entries? #hether %our accountant is fi0ing %our more creative transac* tions or %ou=re creating 2ournal entries for noncash transactions !efore %ou prepare %our ta0es' 5or e0ample? if %ou run a small !usiness out of %our home? %ou might #ant to sho# a portion of %our utilit% !ills as e0penses for %our home office' Jhen %ou create a 2ournal entr% for this transaction? %ou de!it the office utilities account and credit an e)uit% account for %our o#ner=s contri!utions to the compan%'

4reating Oournal .ntries

In essence? ever% transaction %ou create in QuickBooks is a 2ournal entr%' 5or e0* ample? #hen %ou #rite checks? the program !alances the de!its and credits !ehind the scenes' The Make @eneral Oournal .ntries #indo# is the ans#er #hen %ou #ant to e0plicitl% create 2ournal entries in QuickBooks' Aere are the !asic steps: 1' 4&en the Make )eneral -ournal Entries <in o< .y choosing !o'&anyMMake )eneral -ournal Entries@ <r? if the 4hart of :ccounts #indo# is open? right*click an%#here in the #indo# and then choose Make @eneral Oournal .ntries on the shortcut menu? or click :ctivitiesMMake @eneral Oournal .ntries'

2' In t%e M*0e Gene&*/ B(1&n*/ Ent&ies =in)(=+ .%((se t%e )*te
sociate <ith this Iournal entry@ If %ou=re creating a 2ournal entr% to reassign income or an e0pense to the cor* rect account? use toda%=s date' Ao#ever? #hen %ou or %our accountant make end*of*%ear 2ournal entriesUto add the current %ear=s depreciation? sa%Uit=s common to use the last da% of the fiscal %ear instead'
>4TE

CREATIN G .BT>I.8

If %ou turn on QuickBooks= multiple currenc% preference "page I C$? the Make @eneral Oournal .ntries #indo# includes !o0es for the currenc% and the e0change rate' If %ou select an account that uses a foreign currenc% in a 2ournal*entr% line? QuickBooks fills in the e0change rate and asks %ou to confirm that the rate is correct' If it isn=t? open the 4urrenc% Pist "choose PistsM4urrenc% Pist$ and update the e0change rate for that currenc%' &' *lthough QuickBooks auto'atically assigns nu'.ers to Iournal entries, you can s&ecify a ifferent nu'.er .y ty&ing it in the Entry >o@ .o"@ .ntr% num!ers can contain letters? num!ers? and punctuation' Jhen %ou t%pe an entr% num!er value that includes a num!er? QuickBooks fills in the .ntr% Bo' !o0 for %our ne0t 2ournal entr% !% incrementing the one %ou t%ped' 5or e0ample? suppose %our accountant adds several 2ournal entries at the end of the %ear and uses the num!ers :44T*1? :44T*2? :44T*&? and so on' Jhen %ou !egin using the file again? %ou can t%pe a ne# num!er to restart %our se)uence? such as T>B*40 or 40T>B' Jhen %ou create %our ne0t 2ournal entr%? QuickBooks automaticall% fills in the .ntr% Bo' !o0 #ith T>B*41 or 41T>B? respectivel%'
T#6

If %ou don=t #ant QuickBooks to num!er 2ournal entries automaticall%? %ou can turn off this feature in the :ccounting preferences "page I41$' 4' #n the *ccount cell, choose the account that you <ant to e.it or cre it@ .ver% line of ever% 2ournal entr% has to have an account assigned' Jhen %ou click the :ccount cell in the ne0t line? QuickBooks automaticall% enters the offsetting !alance? as sho#n in 5igure 1I*2' ' #f you <ant to e.it the account you Iust selecte , on the sa'e line in the <in o<Bs ta.le, ty&e the a'ount in the 1e.it cell@ To cre it the account instea , ty&e the a'ount in the !re it cell@ The first line of %our 2ournal entr% can !e either a de!it or a credit' Ao#ever? most accountants start 2ournal entries #ith a de!it' I' Fill in the Me'o cell <ith a .rief escri&tion of the Iournal entryBs &ur&ose@ .ntering a memo is a huge help #hen %ou go !ack to revie# %our 2ournal entries' 5or e0ample? if %ou=re reclassif%ing an uncategoriKed e0pense? t%pe something like +>eclassif% e0pense to correct account'/ 5or depreciation? %ou can include the dates covered !% the 2ournal entr%'

CREATIN G

F i )%RE 1092

The total in the Qe!it col* umn has to match the total in the 4redit column' 8o if the first line %ou enter is a de!it? QuickBooks helpfull% enters the same amount in the second line=s 4redit column? as sho#n here' If %our first line is a credit? QuickBooks puts the same amount in the second line=s Qe!it column'

>4TE

In QuickBooks ,remier and .nterprise editions? the +:utofill memo in general 2ournal entr%/ prefer* ence tells the program to fill each su!se)uent Memo cell #ith the te0t from the first one' To ad2ust this setting? choose .ditM,referencesM:ccounting? and then click the M% ,references ta!' D' #f youBre e.iting or cre iting an *R or *6 account, choose an o&tion in the >a'e cell, as e"&laine in the .o" on &age 4(+@ Nou also fill in this cell if %ou=re creating a 2ournal entr% for !illa!le e0penses and #ant to assign the e0penses to a customer or 2o!' Jhen %ou choose a name in this cell? QuickBooks automaticall% puts a checkmark in the +Billa!leG/ cell? as sho#n in 5igure 1I*2? #hich reassigns some of %our e0isting e0penses to !e !illa!le to the customer or 2o!' If %ou don=t #ant to make the value !illa!le to the customer "for e0ample? to assign e0penses to a customer=s 2o! to reflect its true profita!ilit%$? then click the checkmark to turn it off' E' #f you use classes, choose a class for each line to kee& your class re&orts accurate@ If %ou=re creating a 2ournal entr% to reassign income or e0penses to a different class? select the same account on each line !ut different classes' C' Re&eat ste&s 4N7 to fill in the secon line of the Iournal entry@ If the offsetting value that QuickBooks adds to the second line is #hat %ou #ant? all %ou have to do is choose the account for that line? fill in the other cells "if necessar%$? and then click 8ave - 4lose' If the second line doesn=t !alance the Qe!it and 4redit columns? continue add* ing additional lines until %ou=ve added de!it and credit amounts that !alance'

10' W%en t%e )e;it *n) .&e)it .(/13ns t(t*/s *&e t%e s*3e+ ./i.0
If %ou #ant to create another 2ournal entr%? click 8ave - Be# instead'
T#6

save the Iournal entry an close the Make )eneral -ournal Entries <in o<@

CREATIN G
.BT>I.8

Nou can use QuickBooks= 8earch and 5ind features to track do#n a 2ournal entr%' To use 8earch? choose .ditM8earch "or press 5&$' In the 8earch #indo#? click Transactions? and then click Oournals' 5inall%? in the 8earch !o0 at the top of the #indo#? t%pe ke%#ords to search for' To use 5ind? choose .ditM5ind "or press 4trlT5$ to open the 5ind #indo#' 4lick the 8imple ta!' In the Transaction T%pe drop*do#n list? choose Oournal' Then fill in other fields that identif% the 2ournal entr% %ou=re looking for? such as the name? date? entr% num!er? or amount' 5inall%? click 5ind to displa% 2ournal entries that match %our criteria'

;4R:*R4%>1 ;4R:$H46

4reating <pening Balances #ith Oournal .ntries

QuickBooks has rules a!out :ccounts ,a%a!le ":,$ and :c* counts >eceiva!le ":>$ accounts in 2ournal entries' .ach 2ournal entr% can have onl% one :, or :> account? and that account can appear on onl% one line of the 2ournal entr%' :nd if %ou add an :, account? %ou also need to choose a vendor in the Bame cell' "5or :> accounts? %ou have to choose a customer=s name in the Bame cell'$ These rules are a pro!lem onl% #hen %ou #ant to use 2ournal entries to set the opening !alances for customers or vendors' The hardship? therefore? is minute? !ecause the preferred approach for !uilding opening !alances for vendors and customer s is to enter !ills and customer invoices ' These transactions provide the details %ou need to resolve disputes? determine account status? and track income and e0penses' Nou can get around QuickBooks= :, and :> limitations !% set* ting up the opening !alances in all %our accounts #ith a 2ournal entr% !ased on %our trial !alance "page D$ from %our previous accounting s%stem' 8impl% create the 2ournal entr% #ithout the amounts for :ccounts ,a%a!le and :ccounts >eceiva!le? as sho#n in 5igure 1I*&'

F i )%RE 109(

Jhen %ou use 2ournal entries to create opening !alances? %ou have to ad2ust the values in %our e)uit% account "like retained earnings$ to reflect the omission of :, and :>' Then %ou can create %our open customer invoices and unpaid vendor !ills to !uild the values for :ccounts >eceiva!le and :ccounts ,a%a!le' Jhen %our :, and :> account !alances match the values on the trial !alance? the e)uit% account #ill also match its trial !alance value'

CHECKIN G .BT>I.8

4hecking Oournal .ntries

If %ou stare off into space and start mum!ling? +Qe!it entries increase asset accounts/ ever% time %ou create a 2ournal entr%? it=s #ise to check that the 2ournal entr% did #hat %ou #anted' Those savv% in the #a%s of accounting can visualiKe de!its and offsetting credits in their heads? !ut for novices? thinking a!out the changes %ou e0pect in %our ,rofit - Poss report or !alance sheet is easier' 5or e0ample? if %ou plan to create a 2ournal entr% to reassign e0penses in the ;ncat* egoriKed .0penses account to their proper e0pense*account homes? %ou=d e0pect to see the value in the ;ncategoriKed .0penses account drop to Kero and the values in the correct e0pense accounts increase' 5igure 1I*4 sho#s ho# to use a ,rofit - Poss report "page 4 &$ to check %our 2ournal entries'

F i )%RE 109 4

Top: Before %ou create a 2ournal entr%? run a ,rofit - Poss report and look at the accounts that %ou e0* pect to change' Aere? the ;ncategoriKed .0penses account has Y20?000 in it and the .mplo%ee Benefits account? #hich is the destination for %our uncategoriKed e0penses? has Y&?I00' Bottom: :fter the 2ournal entr% reassigns the e0* penses? refresh the report "page II4$ in its report #indo# to see the 2ournal entr%=s effect' Aere? %ou can see that the ;ncatego* riKed .0penses account=s !alance decreased? as %ou=d e0pect? and the .m* plo%ee Benefits account=s !alance increased'

>4TE

8ome 2ournal entries affect !oth Balance 8heet and ,rofit - Poss reports' 5or e0ample? as %ou=ll learn on page 442? a depreciation 2ournal entr% uses an asset account "#hich appears onl% in the Balance 8heet report$ and an e0pense account "#hich appears onl% in the ,rofit - Poss report$' In situations like this? %ou have to revie# !oth reports to verif% %our num!ers'

4P:88I5I4:TI<B8 :BQ 4<>>.4TI<B8

RE

>eclassifications and 4orrections

:s %ou #ork #ith %our QuickBooks file? %ou might realiKe that %ou #ant to use dif* ferent accounts' 5or e0ample? as %ou e0pand the services %ou provide? %ou might s#itch from one top*level income account to several specific income accounts' .0pense accounts are also prone to changeUlike #hen the Aome <ffice account splits into separate accounts for utilities? insurance? and repairs? for e0ample' :n% t%pe of account is a candidate for restructuring? as one !uilding gro#s into a sta!le of commercial properties? sa%? or %ou move from a single mortgage to a !ev% of mortgages? notes? and loans' Jhatever the situation? 2ournal entries can help %ou put funds in the proper accounts'

Reclassifying *ccounts
Jhether %ou #ant to shift funds !et#een accounts !ecause %ou decide to catego* riKe %our finances differentl% or %ou simpl% made a mistake? %ou=re moving mone% !et#een accounts of the same t%pe' The !enefit to this t%pe of 2ournal entr% is that %ou have to think hard a!out onl% one side of the transactionUas long as %ou pick the de!it or credit correctl%? QuickBooks handles the other side for %ou' The de!its and credits %ou choose are the opposite for income and e0pense ac* counts' 5or e0ample? 5igure 1I*1 sho#s ho# to reclassif% income? #here %ou de!it the original income account to decrease its value and credit the ne# income accounts to increase their value' 5igure 1I* sho#s ho# to reclassif% e0penses? in #hich %ou credit the original e0pense account to decrease its value and de!it the ne# e0pense accounts to increase their value'
T#6

:ccountants sometimes create #hat are kno#n as reversing 2ournal entries? #hich are 2ournal entries that move mone% in one direction on one date and then move the mone% !ack to #here it came from on another date' >eversing 2ournal entries are common at the end of the %ear? #hen %ou need %our !ooks configured one #a% to prepare %our ta0es and another #a% for %our da%*to*da% !ookkeeping' To create a reversing 2ournal entr% that uses the same accountsU!ut #ith opposite assignments for de!its and creditsUfirst? in the Make @eneral Oournal .ntries #indo#? displa% the 2ournal entr% %ou #ant to reverse' Then? at the top of the #indo#? click the >everse icon'

Reassigning -o.s
If %ou need to transfer mone% !et#een different 2o!s for the same customer? 2ournal entries are the ans#er' 5or e0ample? a customer might ask %ou to appl% a credit from one 2o! to another !ecause the 2o! #ith the credit is alread% complete'

RECORDING DE5RECIATIO
.BT>I.8

F i )%RE 1095

The de!its and credits for e0pense accounts are the opposite of those for income accounts: Nou credit the original e0pense account to decrease its value and de!it ne# e0* pense accounts to increase their value'

Jhen %ou move mone% !et#een 2o!s? %ou=re transferring that mone% in and out of :ccounts >eceiva!le' Because QuickBooks allo#s onl% one :> account per 2ournal entr%? %ou need t#o 2ournal entries to transfer the credit completel%' "5igure 10*&4 on page 2D4 sho#s #hat these 2ournal entries look like'$ Nou also need a special account to hold the credit transfersW an <ther .0pense account called something like +4learing :ccount/ #ill do' :fter %ou have the holding account in place? here=s ho# the t#o 2ournal entries #ork: V Transfer the cre it fro' the first Io. to the hol ing account@ In the first 2ournal entr%? de!it :ccounts >eceiva!le for the amount of the credit' "4hoose the customer and 2o! in the Bame cell'$ This half of the 2ournal entr% removes the credit from the 2o!=s !alance' In the second line of the 2ournal entr%? choose the holding account' The amount is alread% in the 4redit cell? #hich is #here %ou #ant it for moving the amount into the holding account' V Transfer the 'oney fro' the hol ing account to the secon Io.@ In this 2ournal entr%? de!it the holding account for the mone% %ou=re moving' Then the :> ac* count receives the amount in its 4redit cell' In the Bame cell in the :> account line? choose the customer and the second 2o!' This 2ournal entr% transfers the mone% from the holding account to the second 2o!=s !alance'

>ecording Qepreciation #ith Oournal .ntries

Jhen %ou o#n an asset? such as the Qelu0e 4at*o*matic 4at Aerder? the machine loses value as it ages and clogs #ith fur !alls' Qepreciation is an accounting concept? intimatel% tied to I>8 rules? that reduces the value of the machine and lets %our

financial reports sho# a more accurate picture of ho# the mone% %ou spend on assets links to the income %our compan% earns' "8ee the !o0 on page 444 for an e0ample of ho# depreciation #orks'$ T%picall%? %ou=ll calculate depreciation in a spreadsheet so %ou can also see the asset=s current depreciated value and ho# much more it #ill depreciate' But depreciation doesn=t deal #ith hard cash? #hich is #h% %ou need to create a 2ournal entr% to enter it' ;nlike some other 2ournal entries? #hich can use a #ide range of accounts? depreciation 2ournal entries are eas% to create !ecause the accounts %ou can choose are limited' Aere=s ho# it #orks: V The e.it account is an e0pense account? usuall% called Qepreciation .0pense' "If %ou don=t have a Qepreciation .0pense account? see page 1 to learn ho# to create one'$ V The cre it account is a fi0ed asset account called something like +Pess :ccu* mulated Qepreciation'/ 5igure 1I*I "top$ sho#s ho# to set up %our fi0ed asset accounts for things like machiner%? vehicles? and furniture' Nou create a parent fi0ed asset account called Qeprecia!le :ssets? and then create separate fi0ed asset su!accounts #ithin the Qeprecia!le :ssets account so %ou can see the total value of all %our fi0ed assets on %our !alance sheet' The :ccumulated Qepreciation account "#hich %ou also create$ appears after the deprecia!le asset accounts at the same level as the parent Qeprecia!le :ssets account? so %ou can see ho# much depreciation %ou=re deducting'

Q.,>.4I:TI<B JITA O<;>B:P .BT>I.8

RECORDIN

F i )%RE 109 0

Top: : parent fi0ed asset account called Qeprecia!le :ssets acts as a container for all %our fi0ed assets? so %ou can see the total fi0ed asset value on %our !alance sheet' The :ccumulated Qepreciation account follo#s the parent Qeprecia!le :ssets account? so %ou can see the depreciation %ou=ve deducted' Bottom: If %ou have several assets to depreciate? the commonl% accepted approach is to create a spreadsheet sho#ing the de* preciation for each individual asset' In QuickBooks? %ou simpl% record a single Qepre* ciation .0pense de!it for the total of all the depreciation credits? as sho#n here'

.BT>I.8

T#6

If %ou depreciate the same amount each %ear? memoriKe the first depreciation transaction %ou create "page &0&$' The follo#ing %ear? #hen it=s time to enter depreciation? press 4trlTT to open the MemoriKed Transac* tion Pist #indo#' 8elect the depreciation transaction? and then click .nter Transaction' :nother #a% to cop% a 2ournal entr% is to open the Make @eneral Oournal .ntries #indo# and then click ,revious until %ou see the 2ournal entr% %ou #ant' Then right*click the #indo# and choose Quplicate Oournal .ntr% from the shortcut menu' Make the changes %ou #ant? and then click 8ave - 4lose' 5or a depreciation 2ournal entr%? %ou #ant to reduce the value of the fi0ed asset account and add value to the Qepreciation .0pense account' If %ou remem!er that de!it entries increase the value of e0pense accounts? %ou can figure out that the de!it goes #ith the e0pense account and the credit goes to the fi0ed asset account' 5igure 1I*I sho#s ho# depreciation de!its and credits #ork'

%6 T4 $6EE1

Ao# Qepreciation Jorks

Jhen %our compan% depreciates assets? %ou add dollars here? su!tract dollars thereUand none of the dollars are real' It sounds like funn% mone%? !ut depreciation is an accounting concept that presents a more realistic picture of financial performance' To see ho# it #orks? here=s an e0ample of #hat happens #hen a compan% depreciates a large purchase: 8uppose %our compan% !u%s a Qeep Thought supercomputer for Y 00?000' Nou spent Y 00?000? and %ou no# o#n an asset #orth Y 00?000' Nour compan%=s !alance sheet moves that mone% from %our !ank account to a fi0ed asset account? so %our total assets remain the same' The pro!lem arises #hen %ou sell the computer? perhaps 10 %ears later #hen it #ould make a fa!ulous !oat anchor' If %ou don=t depreciate the computer? the moment %ou sell it? its value plummets from Y 00?000 to %our selling priceUY1?000? sa%' The decrease in value sho#s up as an e0pense? putting a huge dent in %our profits for the 10th %ear' 8hareholders don=t like it #hen profits change dramaticall% from %ear to %earUup or do#n' Jith depreciation? though? %ou can spread the cost of a !ig purchase over several %ears? #hich does a !etter 2o! of matching e0penses to the revenue generated !% the asset' :s a result? shareholders can see ho# #ell %ou use assets to generate income' Qepreciation calculations come in several flavors: straight* line? sum of the %ears= digits? and dou!le declining !alance' 8traight*line depreciation is the easiest and most common' To calculate annual straight*line depreciation over the life of the asset? su!tract the salvage value "ho# much the asset #ill !e #orth #hen %ou sell it$ from the purchase price? and then divide !% the num!er of %ears of useful life? like so: V ,urchase price: Y 00?000 V .0pected salvage value after 10 %ears: Y1?000 V ;seful life: the 10 %ears %ou e0pect to run the computer V :nnual depreciation: Y 4CC?000 divided !% 10? #hich e)uals Y4C?C00 .ver% %ear? %ou use the computer to make mone% for %our !usiness? and %ou sho# Y4C?C00 as an e)uipment e0pense associated #ith that income' <n %our !ooks? the value of the Qeep Thought computer drops !% another Y4C?C00 each %ear? until the !alance reaches the Y1?000 salvage value at the end of the 10th %ear' This decrease in value each %ear keeps %our !alance sheet "page 4 C$ more accurate and avoids the sudden drop in asset value in %ear 10' The other methodsU#hich are more comple0Udepreciate assets faster in the first fe# %ears "called accelerated deprecia* tion$? making for !ig ta0 #rite*offs in a hurr%' ,age 442 e0plains ho# to record 2ournal entries for depreciation? !ut %our !est !et is to ask %our accountant ho# to post depreciation in %our QuickBooks accounts'

RECORDI

>ecording <#ners= 4ontri!utions

Most attorne%s suggest that %ou contri!ute some cash to get %our compan% off the ground' Ao#ever? %ou might make noncash contri!utions to the compan%? like %our home computer? printer? and other office e)uipment' Then? as %ou run %our !usiness from %our home? %ou ma% #ant to allocate a portion of %our mortgage interest? util* it% !ills? homeo#ners= insurance premiums? home repairs? and other house*related e0penses to %our compan%' In !oth these situations? 2ournal entries are the #a% to get mone% into the accounts in %our chart of accounts'
T#6

<JB.>8= 4<BT>IB;TI<B8

If %ou #rite a personal check to 2ump*start %our compan%=s checking account !alance? simpl% record a deposit to %our !usiness checking account and assign that deposit to %our o#ners= e)uit% account'

Recor ing #nitial >oncash !ontri.utions

Jhen %ou contri!ute e)uipment to %our compan%? %ou=ve alread% paid for the e)uip* ment? so %ou #ant its value to sho# up in %our compan% file' Nou can=t use the Jrite 4hecks #indo# to make that transfer? !ut a 2ournal entr% can record that contri!ution: V 4redit the o#ners= e)uit% account "or common stock account? if %our compan% is a corporation$ #ith the value of the e)uipment %ou=re contri!uting to the compan%' V Qe!it the e)uipment asset account so its !alance sho#s the value of the e)uip* ment that no# !elongs to the compan%'

Recor ing Ho'e94ffice E"&enses

If %ou use a home office for %our #ork? the mone% %ou spent on home*office e0* penses is alread% out the door? !ut those e0penditures are e)uivalent to personal funds %ou contri!ute to %our !usiness' If %our compan% is a corporation? %ou credit %our e)uit% account #ith the amount of these home*office e0penses' Aere=s ho# %ou sho# this contri!ution in QuickBooks: V 4redit the total home*office e0penses to an e)uit% account for %our sharehold* ers= distri!ution or o#ner=s contri!utions to the compan%' V Qe!it the e0pense accounts for each t%pe of home*office e0pense? as sho#n in 5igure 1I*D'
T#6

:nother #a% to handle a home office is to charge %our compan% rent for %our office space' That #a% %ou? as the homeo#ner? have rental propert%? so %ou can depreciate the portion of %our home rented to %our compan%' "Ao#ever? this depreciation complicates things do#n the road #hen %ou sell %our home'$ If %our compan% is a corporation? it gets to take a ta0 deduction for rent on its corporate ta0 return'

>.4<>QIB@ <JB.>8= 4<BT>IB;TI<B8

F i )%RE 109 3

:fter %ou credit the o#ner=s contri!u* tion account and de!it the home*office e0pense accounts? %our home*office e0* penses sho# up in the ,rofit - Poss report "page 4 &$ and %our o#ner=s contri!ution appears on the Balance 8heet "page 4 C$'

If %our !usiness is a sole proprietorship? %ou handle home*office e0penses differ* entl%: Nou #rite !usiness checks to pa% all %our home e0penses' Jhen %ou do that? %our ,rofit - Poss report sho#s %our total home e0penses as !usiness e0penses' But onl% a percentage of those e0penses are !usiness related? so %ou need a #a% to su!tract the e0penses that correspond to %our personal use of %our home' The solutionG :t the end of the %ear? create a 2ournal entr% to reallocate the personal percentage of home e0penses to %our o#ners= dra# e)uit% account? so that onl% the !usiness portion of %our home e0penses sho# up on the ,rofit - Poss report' Then %ou=ll have a section in %our ,rofit - Poss report similar to Ta!le 1I*2'

T*B2E 1092 Business e0penses for a sole proprietorship

ACCOUNTER5EN E AMOUNTB1siness Use (? Resi)en.eS18+F00 KT%is is * s133*&< *..(1nt ?(& t%e *..(1nts st*&tin, =it% M(&t,*,e Inte&est t%&(1,% Ot%e& Uti/itiesLM(&t,*,e Inte&estS9+000Re*/ Est*te T*xesS2+260Re*/ Est*te Ins1&*n.eS860M*inten*n.e *n) Re2*i&sS2+400M*inten*n.e *n) Re2*i&s Di&e.tS200Ot%e& Uti/itiesS#+200Cess F0'0P 5e&s(n*/ UseS14+0F0Resi)en.e De2&e.i*ti(nS1+000T(t*/ B1siness Use (? Resi)en.eS4+820

<JB.>8= 4<BT>IB;TI<B8

RECORDI

>4TE

The +Maintenance and >epairs Qirect/ line represents e0penses directl% related to the home office? so the full amount goes to#ard the home*office e0penses' 8imilarl%? the >esidence Qepreciation line is the amount of depreciation for the portion of the house used as a home office'

!H*6TER

1D ,erforming Near* .nd Tasks

s if %our t%pical #orkda% isn=t hectic enough? the end of the %ear !rings #ith it an assortment of additional !ookkeeping and accounting tasks' :s long as %ou=ve kept on top of %our !ookkeeping during the %ear? %ou can delegate most of these %ear*end tasks to QuickBooks #ith 2ust a fe# clicks' "If %ou shrugged off %our data entr% during the %ear? even the might% QuickBooks can=t help'$ This chapter descri!es the tasks %ou have to perform at the end of each fiscal %ear "or other fiscal period? for that matter$ and ho# to delegate them to QuickBooks' "The !o0 on page 4 1 descri!es a QuickBooks feature that helps %ou remem!er these various tasks'$

4hecking for ,ro!lems

I f %o u #o r k # i th a n a cco u n t a n t ? %o u m a% n eve r r u n a r e p o r t f ro m th e >eportsM:ccountant - Ta0es su!menu unless %our accountant asks %ou to' But if %ou prepare %our o#n ta0 returns? running the follo#ing reports at the end of each %ear #ill help sniff out an% pro!lems: V The *u it Trail report ">eportsM:ccountant - Ta0esM:udit Trail$ is especiall% important if several people #ork on %our compan% file and transactions seem to disappear or change' QuickBooks= audit trail feature is al#a%s turned on? keep* ing track of changes to transactions? #ho makes them? and #hen' Nou can then check this permanent record !% running the :udit Trail reportUsho#n in 5igure 1D*1Uto #atch for things like deleted invoices or modifications to transactions

19#

after the%=ve !een reconciled' "Nou have to !e the QuickBooks administrator or have permission to generate sensitive financial reports to run this report'$

194

QUICKBOOKs 2014: tHe MIssInG

4A.46IB@ 5<> ,><BP.M8

F i )%RE 1391

The :udit Trail report sho#s ever% transaction that=s !een created? changed? or deleted' To see the details of a transaction? dou!le* click it'

,eople make mistakes? and this report is also good for spotting inadvertent changes to transactions' QuickBooks initiall% includes onl% transactions entered or modified toda%? !ut %ou can choose a different date range to revie# changes since %our last revie# "in the :udit Trail report=s #indo#? choose a date range in the Qate .ntered(Past Modified drop*do#n list? or t%pe dates in the 5rom and To !o0es$'
>4TE

QuickBooks= 4ondense Qata utilit% "page 1I$ removes the audit trail information for transactions that it deletes' 8o if %ou=re #atching transaction activit%? print an :udit Trail report !efore using 4ondense Qata? and "as al#a%s$? !ack up %our compan% file regularl%' V The /oi e J1elete Transactions $u''ary and /oi e J1elete Transac9 tions 1etails reports focus on transactions thatU%ou guessed itUhave !een voided or deleted' The reports list #ho made the changes or deletions and the dates and times the% occurred'
>4TE

QuickBooks :ccountant edition has a host of features that help accountants and !ookkeepers spiff up %our !ooks at the end of the %ear' 5or e0ample? the 4lient Qata >evie# tool lists revie# and cleanup tasks to perform' If %our accountant finds an% issues? she can add notes a!out #hat she plans to do' :nd if %ou didn=t classif% transactions correctl%? %our accountant can use the >eclassif% Transactions features to correct classifications in a 2iff%'

CHECKING
)EM #> THE R4%)H

,><BP.M8

QuickBooks= Near*.nd @uide

QuickBooks Aelp contains a guide to t%pical %ear*end tasks? #hich is especiall% hand% if %ou aren=t familiar #ith #hat %ou have to do to #rap up a %ear for %our !usiness' Jhen %ou choose AelpMNear*.nd @uide? a special !ro#ser #indo# opens displa%ing the Near*.nd @uide "5igure 1D*2$' It includes a list of activities related to general ta0 preparation and %ear* end dealings #ith su!contractors or emplo%ees' Nou ma% find some %ear*end tasks %ou didn=t kno# %ou had] The first time %ou vie# the guide? turn on the checkmarks for each activit% that pertains to %our organiKation' 8ince the guide is an ATMP document? it #orks 2ust like a #e! page' If %ou need help #ith the steps for an activit%? click its link to open the cor* responding QuickBooks Aelp topic' 4lick 8ave 4heckmarks to make QuickBooks remem!er %our choicesUa hand% reminder of %our to*do list for the ne0t fiscal %ear'

F i )%RE 1392

4lick 8ave 4heckmarks to store %our choices' That #a%? #hen %ou open the Near*.nd @uide again ne0t fiscal %ear? the checkmarks #ill !e there to remind %ou of %our to*do list'

CHA5teR 18: 5ER!ORMING $EAR-

196

$OUR

B:P:B4.

Lie#ing Nour Trial Balance

The Trial Balance report is named after the report=s original purpose: totaling the !alances of ever% account in the de!it and credit columns to see #hether the de!it and credit totals !alanced' If the% didn=t? the !ookkeeper had to track do#n the mistakes and tr% again' QuickBooks doesn=t make arithmetic mistakes? so %ou don=t need a trial !alance to make sure that de!its and credits match' Bonetheless? the Trial Balance report is still hand%' :ccountants like to e0amine it for errant account assignments !efore diving into ta0 preparation or giving financial adviceUand for good reason: The Trial Balance report is the onl% place in QuickBooks #here %ou can see all %our accounts and their !alances in the same place? as sho#n in 5igure 1D*&' To displa% this report? choose >eportsM:ccountant - Ta0esMTrial Balance' Quick* Books then generates a Trial Balance report for the previous month' If %ou #ant to see the trial !alance for %our entire fiscal %ear? choose This 5iscal Near in the Qates !o0' The accounts appear in the same order that the%=re listed in %our 4hart of :c* counts #indo#'

F i )%RE 139 (

If the account !alances in %our Trial Balance report look a little off? check the heading at the report=s top left' If %ou see the #ords +:ccrual Basis/ in the heading !ut %ou use cash accounting for %our !usiness "see page II4 to learn ho# to set this preference$? %ou=ve found the culprit' The same goes if the heading sa%s +4ash Basis/ !ut %ou use accrual accounting' To set things right? click 4ustomiKe >eport in the report #indo#=s menu !ar' In the Modif% >eport dialog !o0 that appears? on the Qispla% ta!? choose the :ccrual or 4ash option? and then click <6'

@enerating 5inancial >eports

Jhen %ou keep %our compan%=s !ooks da% after da%? all those invoices? checks? and other transactions !lur together' But hidden #ithin that maelstrom of figures is important information for %ou? %our accountant? %our investors? and the I>8' Jhen consolidated and presented the right #a%? %our !ooks can tell %ou a lot a!out #hat %our compan% does right? does #rong? could do !etter? and has to pa% in ta0es'
T#6

GENERATIN G >.,<>T8

If %ou #ork #ith more than one currenc%? the !o0 on page 4IE e0plains ho# to ad2ust account !alances to reflect currencies= current values !ased on e0change rates' <ver the %ears? the 5inancial :ccounting 8tandards Board "5:8B$ has nurtured a standard of accounting kno#n as @::, "generall% accepted accounting principles$' @::, includes a trio of financial statements that together paint a portrait of com* pan% performance: the income statement "also kno#n as the ,rofit - Poss report$? the !alance sheet? and the statement of cash flo#s' @enerating financial statements in QuickBooks is eas%' But unless %ou understand #hat these statements tell %ou and %ou can spot suspect num!ers? %ou ma% simpl% end up generating fodder for %our paper shredder' If %ou=re ne# to !usiness? get started !% reading the ne0t fe# sections of this chapter? #hich are a!out #hat the income statement? !alance sheet? and statement of cash flo#s sho#' If %ou=re alread% an e0pert in all that? 2ump to the section on generating these reports in QuickBooks "page 4 I$'
>4TE

Jhen %ou close out a %ear on %our compan%=s !ooks? these three special financial reports are a must' If %ou=re a !usiness maven and need a !unch of additional reports to manage %our !usiness? 4hapter 2& has instructions for finding the reports %ou need and customiKing them to %our demanding specifications'

The 6rofit A 2oss Re&ort

The ,rofit - Poss report ">eportsM4ompan% - 5inancialM,rofit - Poss 8tandard$ is more like a video than a snapshot' It covers a period of time "a month? a )uarter? or a full %ear? for e0ample$ and sho#s #hether %our compan% is making mone%Uor hemorrhaging it' The mone% %ou make selling services or products "called revenue or income$ sits at the top of the ,rofit - Poss report' Beneath it? %our e0penses graduall% #hittle a#a% at that income until %ou=re left #ith a profit or loss at the !ottom' The ,rofit - Poss report sho#s the progression from sales to the net income %our compan% earned after pa%ing the !ills: V #nco'e@ The first categor% in a ,rofit - Poss report is income? #hich is simpl% the revenue %our compan% generates !% selling products and services' >egardless of ho# %ou earn revenue "selling services? products? or even charging fees$? the report sho#s all the income accounts in %our chart of accounts and ho# much %ou !rought into each? as sho#n in 5igure 1D*4'

GENERATIN G

F i )%RE 1394

The Income section at the top of the ,rofit - Poss report lists the accounts that represent the mone% %ou make #hen %ou sell to customers' Most companies have to su!tract the cost of goods sold from income to figure out ho# much profit the% reall% made' 4ost of goods sold ma% include the cost of materials and la!or to !uild products? the cost of products %ou purchase for resale? and the cost of sales activities'

T#6

The ,rofit - Poss report lists accounts in the order the% appear in %our compan% file=s chart of accounts' If %ou #ant to report %our income and e0penses in a specific order? %ou can rearrange the accounts in the 4hart of :ccounts #indo# "press 4trlT: to open it$' To do that? put %our cursor over the diamond to the left of an account=s name' Jhen the cursor changes to a four*headed arro#? drag the account to #here %ou #ant it' V !ost of )oo s $ol @ ;nless %ou gather rocks from %our %ard and then sell them as alien amulets? the products %ou sell carr% some initial cost' 5or e0ample? #ith products %ou purchase for resale? the cost of those goods includes the original price %ou paid for them? the shipping costs %ou incurred to get them? and so on' In the ,rofit - Poss report? the 4ost of @oods 8old section adds up the underl%ing costs associated #ith %our product sales'
>4TE

If %ou don=t sell inventor% items? %ou might not have a 4ost of @oods 8old section in %our report' QuickBooks automaticall% creates a 4ost of @oods 8old account #hen %ou create %our first inventor% item' Ao#ever? if %ou #ant to track other costs associated #ith selling goodsUsuch as ho# much %ou paid for the la!or re)uired to !uild the products %ou sell? the cost of shipping? the cost of sales? and so onU%ou can create as man% additional 4ost of @oods 8old accounts as %ou #ant'

: G&(ss 5&(?it' G&(ss 2&(?it is t%e 2&(?it <(1 3*0e *?te& s1;t&*.tin, t%e .(st (? ,(()s s(/) ?&(3 <(1& t(t*/ in.(3e *n)

GENERATIN G

ample? if %ou paid YI0?000 to purchase e)uipment and then sold that e)uipment for Y100?000? %our gross profit is Y40?000' The !o0 on page 4 I e0plains ho# to see #hether %our gross profit is in line #ith %our industr%' E"&ense@ The ne0t and longest section is for e0pensesUall the things %ou spend mone% on running %our !usiness? #hich are sometimes called overhead' 5or e0ample? office rent? telephone service? and !ank fees all fall into the overhead e0pense !ucket' The name of the game is to keep these e0penses as lo# as possi!le #ithout hindering %our a!ilit% to make mone%'

V >et 4r inary #nco'e@ QuickBooks uses the term +net ordinar% income/ to descri!e the mone% that=s left over after %ou pa% the !ills' "Nou=ve pro!a!l% also run across this measure referred to as net profit or net earnings'$ 5igure 1D* sho#s the e0penses and net ordinar% income portions of a ,rofit - Poss report'

F i )%RE 1395

If %our compan% makes more mone% than it spends? %our net income "also called net profit$ is a positive num!er? as sho#n here' ,rofit - Poss reports don=t la!el %our result a loss #hen %our compan% spends more than it makes' Instead? a loss sho#s up as a negative net income num!er? #hether it=s net ordinar%? other? or overall net income'

4ther #nco'eJE"&ense@ Income and e0penses that don=t relate to %our primar% !usiness fall into this categor%' The most common entrants are the interest income %ou earn from %our savings at the !ank? the interest %ou pa% on loans? and !ad de!t' In this categor%? income and e0pense are !undled together and offset each other' The result is called net other income' 5or e0ample? if %ou have onl% a smidgeon of cash in savings !ut a honking !ig mortgage? %our net other income #ill !e a negative num!er'

GENERATIN G

: Net In.(3e' At /(n, /*st+ <(1 &e*.% t%e en) (? t%e &e2(&t' Net in.(3e is t%e 3(ne< t%*ts /e?t *?te& s1;t&*.tin, *// t%e .(sts *n)
num!er is positive? congratulationsU%our compan% made mone%] If it=s nega* tive? %our e0penses #ere more than %our income? and something=s gotta give'

%6 T4 $6EE1

,rofit ,ercentage
There=s no )uestion that sales are important' But the percent* age gross profit %ou achieve is the real test of #hether %ou=re keeping up #ith %our competitors' 4ompare the ratio of gross profit to sales to see if %our compan% is in line #ith %our in* dustr%' 5or e0ample? in construction? gross profit !et#een 40 and I0 percent is t%pical' "The !usiness reference section of %our local li!rar% is a great place to find industr% statistics? and man% li!raries offer online access to their reference materials'$ QuickBooks is happ% to calculate percentage gross profit for %ou' Aere=s #hat %ou do: 1' In the ,rofit - Poss repor t #indo#=s menu !ar? click 4ustomiKe >eport' 2' In the Modif% >eport: ,rofit - Poss dialog !o0? click the Qispla% ta! "if it isn=t alread% selected$' &' Turn on the +% of Income/ check!o0 at the dialog !o0=s lo#er right? and then click <6' QuickBooks adds another column to the report sho#ing the percentage of income that each ro# in the report represents? as %ou can see in 5igure 1D*I' The @ross ,rofit value in the +% of Income/ column is %our percentage gross profit' ,ercentages also come in hand for comparing 2o! profita!ilit%' Because 2o!s var% in siKe? it=s hard to compare profita!ilit% !% looking at the ra# num!ers' 5or e0ample? one 2o! ma% produce Y 0?000 in total income #ith Y10?000 in net income' :nother 2o! also produces Y 0?000 in total income? !ut onl% Y ?000 in net income' ,ercentages let %ou see ho# profita!le customers and 2o!s trul% are' 5or e0ample? suppose each 2o!=s total income represents 10 percent of %our total income for the %ear' The 2o! #ith Y10?000 in net income ma% represent 1 percent of %our net income? #hile the other 2o!? at Y ?000 net income? is onl% D' percent' If %ou run a +,rofit - Poss !% Oo!/ report and add the +% of Income/ column as descri!ed a!ove? the Bet Income value at the !ottom of that column sho#s the net profit margin for each 2o!' That=s the num!er %ou #ant to focus on' Jhen a 2o!=s net income percentage is higher than the total income percentage? that customer is more profita!le than average'

)E>ER*T#>) * 6R4F#T A 24$$ RE64RT If %ou choose >eportsM4ompan% - 5inancial? QuickBooks gives %ou several !uilt*in ,rofit - Poss reports to pick from' 4hoose ,rofit - Poss 8tandard to see a month* to* date report' But for man% small companies? month*to*date num!ers can !e rather sparse' Nou can change the month*to*date ,rofit - Poss report that QuickBooks produces into a )uarter*to*date or %ear*to*date report instead? as descri!ed in 5igure 1D*D' ",age I0D tells %ou ho# to save a report after %ou t#eak it to look the #a% %ou #ant'$
>4TE

Before %ou generate %our first financial statement? !e sure that QuickBooks reports %our num!ers using %our compan%=s accounting !asis' The 8ummar% >eports Basis preference "page II4$ sets %our reports to either accrual or cash accounting' If %ou choose the 4ash option? %our ,rofit - Poss reports sho# income onl% after %ou receive customer pa%ments and sho# e0penses onl% after %ou pa% !ills' Jith the :ccrual option? income appears in ,rofit - Poss reports as soon as %ou record an invoice or other t%pe of sale? and e0penses sho# up as soon as %ou enter !ills'

GENERATIN G

F i )%RE 1390

Nou can use the num!ers in the +% of Income/ column to anal%Ke compan% performance in various #a%s' 5or e0ample? #hen %ou=re tr%ing to find places to cut costs? look for e0pense accounts that take up a large percentage of %our income' <r compare the percentage of net profit #ith the average for %our industr%'

F i )%RE 1393

The Qates drop*do#n list includes doKens of commonl% used date ranges for the current and previous fiscal %ear' If %ou choose +This 5iscal Near*to*date?/ for e0ample? the dates in the 5rom and To !o0es change to the first da% of %our fiscal %ear and toda%=s date? respectivel%' To select specific dates? in the report #indo#=s 5rom and To !o0es? t%pe or choose the dates %ou #ant'

GENERATIN G >.,<>T8

OTHER 5RO!IT A CO
If the ,rofit - Poss 8tandard report descri!ed in the previous section isn=t #hat %ou #ant? take a fe# minutes to see if an% of QuickBooks= other !uilt*in reports fit the !ill' Aere=s a guide to the other ,rofit - Poss reports on the >eportsM4ompan% 5inancial su!menu and #hen %ou might use them: V 6rofit A 2oss 1etail@ <nl% the tiniest of companiesUor the most persnicket% of !ookkeepersUuse this report regularl%' It=s a %ear*to*date report that includes a separate line for ever% service and product %ou sold? ever% other charge that produced revenue? and ever% item on ever% !ill %ou paid' It comes in hand% #hen? for e0ample? %ou restore a !ackup cop% of %our compan% file and #ant to look at %our previous compan% file to identif% the transactions %ou have to recreate in the restored !ackup'
T#6

If %ou spot a )uestiona!le num!er in a report? dou!le*click the num!er for a closer inspection' "Jhen %ou put %our cursor over a num!er in a report? it changes to an icon that looks like a \ Zfor +Koom/[ inside a magnif%ing glassW that=s %our clue that dou!le*clicking the num!er #ill drill do#n into the details'$ 5or e0ample? if %ou dou!le*click a num!er in a ,rofit - Poss 8tandard report? QuickBooks displa%s a Transaction Qetail !% :ccount report that lists each transaction that contri!uted to the total' In a ,rofit - Poss Qetail report? dou!le*clicking a transaction opens the corresponding #indo# "such as 4reate Invoices$ so %ou can vie# that transaction' V 6rofit A 2oss 8T1 !o'&arison@ This report puts the profit and loss results for t#o periods side !% side: the current month to date and the %ear to date' Ao#* ever? most !usinesses compare a period #ith its predecessor from the previous %ear to see !usiness trends more clearl%? as the ne0t report does' V 6rofit A 2oss 6rev 8ear !o'&arison@ If %ou o#n a gift shop or other seasonal !usiness? %ou kno# that sales are highest during %our peak season "for e0ample? around the holida%s for gift shops and man% retail !usinesses$' If %ou compare the last )uarter of one %ear #ith the first )uarter of the ne0t? the ,rofit - Poss report #ould look prett% grim: 8ales #ould !e do#n and possi!l% e0acer!ated !% returns from holida% purchases' To see #hether %our !usiness is gro#ing? compare %our previous %ear #ith the current %ear #ith this report "sho#n in 5igure 1D*E$' V 6rofit A 2oss .y -o.@ If %ou suspect that some of %our customers and 2o!s are less profita!le than othersUand %ou #ant to learn from %our mistakesUrun this report' It displa%s each of %our customers and 2o!s in its o#n column so %ou can compare ho# much profit %ou made from each one' The !o0 on page 4 I tells %ou ho# to compare apples to apples in this report' V 6rofit A 2oss .y !lass@ If %ou use classes to track performance for different !usiness units or locations? run this report? #hich includes a column for each class' If %ou=d rather generate a ,rofit - Poss report that displa%s onl% one class? modif% this report "page C $ to filter for that class' The last column in this report is ;nclassified? #hich sho#s all the transactions that don=t have a class assignment' The ne0t report can help %ou find such transactions'

F i )%RE 1397

This report sets the Qates !o0 to +This 5iscal Near*to* date/ and sho#s %our re* sults for the current %ear in the first column and those from the previous %ear in the second column' To see #here gro#th is strong or stagnant? add columns that sho# the change in dollars or percentages "page CE$' >ight after %our fiscal %ear ends? %ou can change the Qates !o0 to Past 5iscal Near to compare the %ear %ou 2ust finished #ith the one !efore it'

V 6rofit A 2oss %nclassifie @ Before %ou prett% up and print %our class*!ased ,rofit - Poss reports? run this one to see the transactions #ithout class assign* ments' Qepending on ho# %ou use classes? unclassified transactions might !e perfectl% accepta!le' 5or e0ample? if %ou track income !% partner? overhead e0penses aren=t related to individual partners' In that situation? most income accounts should have values? !ut some e0pense accounts could have Kero !al* ances' Ao#ever? if %ou create a class for overhead? then %ou shouldn=t see an% transactions in this report' If %ou do? dou!le*click each transaction to open it in its corresponding #indo#? assign the appropriate class? and then save it'

The Balance $heet

If a ,rofit - Poss report is like a video? a !alance sheet is more like a portrait' This report ">eportsM4ompan% - 5inancialMBalance 8heet 8tandard$ sho#s ho# much %our compan% o#ns "assets$? ho# much it o#es "lia!ilities$? and the resulting e)uit% in the compan% at a given point in time' Jhile a ,rofit - Poss report tells %ou #hether %ou=re making mone%? the !alance sheet helps %ou anal%Ke %our compan%=s financial strength' %>1ER$T*>1#>) THE B*2*>!E $HEET <ne thing %ou can count on #ith a !alance sheet is that there=s a stead% relationship among the total assets? total lia!ilities? and e)uit%? as %ou can see in 5igure 1D*C' The Balance 8heet report earns its name from math? not magicW here=s the formula that puts the +!alance/ into !alance sheets:
:ssets * Pia!ilities H .)uit%

GENERATIN G >.,<>T8

As <(1 ;1< 3(&e (& ;(&&(= 3(&e+ t%e v*/1e (? <(1& eH1it< .%*n,es
difference !et#een the value of %our assets and lia!ilities' :nother #a% to look at this e)uation is that %our asset value e)uals the sum of %our lia!ilities and e)uit%'

F i )%RE 139+

The ke% to a good*looking !alance sheet is not having too much de!t' Ao# much is too muchG It depends on the industr% %ou=re in? !ut the acid test is if %ou closed up shop toda% and sold all %our assets? #ould %ou have enough mone% to pa% off %our lia!ilitiesG If the ans#er is no? %ou=ll have a hard time finding a !ank #illing to lend %ou more mone%'

Aere=s #hat to look for in each section of a !alance sheet: V *ssets@ :ssets are things of value that a compan% o#ns? such as e)uipment? land? product inventor%? :ccounts >eceiva!le? cash? and even !rand names' <n a !alance sheet? %ou #ant to see significantl% more mone% in the :ssets section than in the Pia!ilities section'
>4TE

.ven #ith assets? %ou can have too much of a good thing' :ssets aren=t corporate collector=s itemsU companies should use assets to make mone%' : measure called return on assets "the ratio of net income to total assets$ sho#s #hether a compan% is using assets effectivel% to produce income' >eturn on assets varies from industr% to industr%? !ut? t%picall%? less than percent is poor' V 2ia.ilities@ Pia!ilities include :ccounts ,a%a!le "!ills %ou haven=t %et paid$? unpaid e0penses? loans? mortgages? and even future e0penses such as pensions'

#hether %our !usiness produced revenue or not' V E?uity@ .)uit% on a !alance sheet is the corporate counterpart of the e)uit% %ou have in %our house' Jhen %ou !u% a house? %our initial e)uit% is the do#n pa%ment %ou make' But !oth the decreasing !alance on %our mortgage and an% increase in the value of %our house contri!ute to an increase in %our e)uit%' .)uit% in a compan% is the dollar value that remains after %ou su!tract lia!ilities from assets' "Bet income and retained earnings on %our !alance sheet change #hen %ou move into a ne# fiscal %ear' The !o0 on page 4I2 descri!es #hat happens !ehind the scenes'$ )E>ER*T#>) * B*2*>!E $HEET RE64RT : !alance sheet is a snapshot of accounts on a given date' The various !uilt*in Balance 8heet reports that QuickBooks offers differ in #hether the% sho# onl% account !alances or all the transactions that make up those !alances' 4hoose >eportsM4ompan% - 5inancial? and %ou can pick from an% of the follo#ing reports: V Balance $heet $tan ar @ This report includes ever% asset? lia!ilit%? and e)uit% account in %our chart of accounts e0cept for ones #ith Kero !alances? as sho#n in 5igure 1D*C' QuickBooks automaticall% sets the Qates !o0 to +This 5iscal Near* to*date/ so the report sho#s %our !alance sheet for the current date' If %ou #ant to see the !alance sheet for the end of a )uarter or end of the %ear? in the Qates !o0? choose This 5iscal Quarter? This 5iscal Near? or Past 5iscal Near instead' V Balance $heet 1etail@ This report sho#s the transactions over a period in each of %our asset? lia!ilit%? and e)uit% accounts' If a num!er on %our Balance 8heet 8tandard report looks odd? use this report to verif% %our transactions' Qou!le* click a transaction=s value to open the corresponding #indo#? such as .nter Bills' V Balance $heet $u''ary@ If %ou #ant to see the ke% num!ers in %our !alance sheet #ithout scanning past the individual accounts in each section? this report sho#s su!totals for each categor% of a !alance sheet? such as 4hecking(8avings? :ccounts >eceiva!le? :ccounts ,a%a!le? and so on' V Balance $heet 6rev 8ear !o'&arison@ If %ou #ant to compare %our financial strength from %ear to %ear? this report has four columns at %our service: one each for the current and previous %ears? one for the dollar*value change? and the fourth for the percentage change'
>4TE

Jhen %ou revie# %our Balance 8heet ,rev Near 4omparison report? %ou t%picall% #ant to see decreasing lia!ilities' If lia!ilities have increased? then assets should have increased as #ell? !ecause %ou don=t #ant to see more de!t #ithout more assets to sho# for the trou!le' .)uit% is the value of %ourUand %our shareholders=? if %ou have themUo#nership in the compan%? so it should increase each %ear' "If %ou use QuickBooks to keep the !ooks for %our one*person consulting compan%? the e)uit% ma% not increase each %ear if? for e0ample? %ou don=t have man% compan% assets and %ou #ithdra# most of the profit %ou make as %our salar%'$

GENERATIN G

: B*/*n.e %eet ;< C/*ss' T%is &e2(&t /ists <(1& *sset+ /i*;i/it<+ *n) eH1it< *.- .(1nts+ *n) in./1)es * .(/13n ?(& e*.% ./*ss'

from this report? %ou have to enter transactions in a specific #a% "for e0ample? using onl% one class in each transaction? and recording transactions using QuickBooks features like 4reate Invoices and >eceive ,a%ments$' To learn more a!out this report? search QuickBooks Aelp for +!alance sheet !% class report'/

FREQ%E>T28 *$:E1 Q%E$T#4>

Bet Income and >etained .arnings

I 2ust changed the date on m% Balance 8heet report from Qecem!er &1 of last %ear to Oanuar% 1 of this %ear? and the Bet Income and >etained .arnings num!ers are different' Jhat=s the dealG :t the end of a fiscal %ear? account !alances go through some changes to get %our !ooks read% for another %ear of commerce' 5or e0ample? at the end of one fiscal %ear? %our income and e0pense accounts sho# ho# much %ou earned and spent dur* ing that %ear' But come Oanuar% 1 "or #hatever da% %our fiscal %ear starts$? all those accounts have to !e Kero so %ou can start %our ne# fiscal %ear fresh' QuickBooks makes this happen !% ad2usting %our net income !ehind the scenes' 8a% %our net income on the ,rofit - Poss report is Y2&?100' 1 on Qecem!er &1? 201& "see 5igure 1D*10$' That num!er appears at the !ottom of the Balance 8heet report as the value of the Bet Income account "in the .)uit% section$' :t the !eginning of the ne# fiscal %ear? QuickBooks automaticall% moves the previous %ear=s net income into the >etained .arnings e)uit% account? #hich resets the Bet Income account to Kero' 8ome companies like to keep e)uit% for the current %ear sepa* rate from the e)uit% for all previous %ears' To do that? %ou need one additional e)uit% account and one simple 2ournal entr%' 4reate an e)uit% account "page 2$ called something like ,ast .)uit% #ith an account num!er greater than the one %ou use for >etained .arnings' "5or e0ample? if >etained .arnings is &C00? set ,ast .)uit% to &C 0'$ Then? #hen %ou close %our !ooks at the end of the %ear? create a 2ournal entr% to move the current retained earnings value "Y2?1D0'DC in this e0ample$ from the >etained .arnings account to the ,ast .)uit% account' That #a%? #hen QuickBooks moves the current %ear=s net income into the >etained .arnings e)uit% account? %ou can see !oth current and past e)uit% values? as sho#n in 5igure 1D*10'

The $tate'ent of !ash Flo<s

Thanks to noncash accounting anomalies like accrual reporting and depreciation? ,rofit - Poss reports don=t tell %ou ho# much cash %ou have on hand' Pooking at QuickBooks= 8tatement of 4ash 5lo#s report helps %ou figure out #hether %our compan% generates enough cash to keep the doors open' Nour !alance sheet might look greatUY10 million in assets and onl% Y 00?000 in lia!ilities? sa%U!ut if a Y 0?000 pa%ment is due and %ou have onl% Y&?000 in the !ank? %ou have cash flo# pro!lems' "The !o0 on page 4I descri!es #a%s to evaluate %our cash flo#'$ %>1ER$T*>1#>) THE $T*TEME>T 4F !*$H F24;$ The concept of cash flo# is eas% to understand' In the #ords of ever% film*noir de* tective? follo# the mone%' 4ash flo# is nothing more than the real mone% that flo#s into and out of %our compan%Unot the noncash transactions? such as depreciation? that %ou see on a ,rofit - Poss report' 5igure 1D*11 sho#s sources of cash in a sample 8tatement of 4ash 5lo#s'

F i )%RE 10

139

Jhen %ou close %our !ooks at the end of a fiscal %ear? %ou can create a 2ournal entr% to transfer the previous %ear=s retained earnings from the >etained .arnings account to the ,ast .)uit% account' Qate the 2ournal entr% the last da% of the fiscal %ear "like 12(&1(1&? as sho#n in the foreground here$' Nou de!it the >etained .arn* ings account and credit the ,ast .)uit% account' The Balance 8heet report for the first da% of the ne0t fiscal %ear then includes the previous %ear=s retained earnings added to the ,ast .)uit% account and the previous %ear=s net income "Y2&?100' 1 here$ in the >etained .arnings account'

;*R>#>)

4ash provided !% operating activities sho#s ho# much mone% %our da%*to*da% operations produce' Jhen %ou sell an asset "#hich is an investing activit%$? it sho#s up as a gain or loss on the ,rofit Poss report? #hich temporaril% increases or reduces %our net income' Be#are: The effect of investing activities on the ,rofit - Poss report can hide pro!lems !re#ing in %our operations? #hich is #h% %ou should e0amine the 8tatement of 4ash 5lo#s report' If %our income derives mainl% from investing and financing activities instead of operating activities? %ou=ve got a pro!lem' )E>ER*T#>) * $T*TEME>T 4F !*$H F24;$ To create a 8tatement of 4ash 5lo#s? QuickBooks automaticall% assigns the ac* counts that appear in %our compan%=s !alance sheet to one of the three cash flo# categoriesUoperating? investing? or financingUand the program almost al#a%s gets those assignments right' 5or e0ample? :ccounts >eceiva!le and Inventor% appear as operating accounts? fi0ed asset accounts sho# up as investing? and accounts for loans fall under financing' ;nless %ou=re a financial e0pert or %our accountant gives %ou e0plicit instructions a!out a change? %ou=re !etter off leaving QuickBooks= ac* count classifications alone' If %ou need to reassign accounts for %our 8tatement of 4ash 5lo#s report? this section tells %ou ho#'

GENERATIN G >.,<>T8

F i )%RE 13911

: 8tatement of 4ash 5lo#s report orga* niKes transactions into various activit% categories' 4ash from operating activities is the most desira!leW #hen a compan%=s ongoing operations generate cash? the !usiness can sustain itself #ithout cash coming from other sources' Bu%ing and selling !uildings or making mone% in the stock market !% using compan% mone% are investing activities' Borro#ing mone% or selling stock in %our compan% !rings in cash from outside sources? called financing activities' "Be# companies often have no other source of cash'$

@enerating a 8tatement of 4ash 5lo#s is eas% !ecause %ou have onl% one report to choose from' 8impl% choose >eportsM4ompan% - 5inancialM8tatement of 4ash 5lo#s? and QuickBooks creates a report that displa%s %our cash flo# for %our fiscal %ear to date' To vie# the 8tatement of 4ash 5lo#s report for a )uarter or a %ear? in the Qates !o0? choose This 5iscal Quarter or This 5iscal Near ? as sho#n in 5igure 1D*11'
>4TE

The <perating :ctivities section of the report includes the la!el +:d2ustments to reconcile Bet Income to net cash provided !% operations'/ If %ou=re #ondering #hat that means in non*accounting language? QuickBooks calculates the net income at the top of the 8tatement of 4ash 5lo#s report on an accrual !asis "meaning income appears as of the invoice date? not the da% the customer pa%s$' But the 8tatement of 4ash 5lo#s is !% nature a cash*!ased report? so the program has to add and su!tract transactions to get net income on a cash !asis' "8ee page 00iii for more on the difference !et#een cash*!ased and accrual*!ased accounting'$ The account assignments for the 8tatement of 4ash 5lo#s report are controlled !% a collection of preferences %ou can find in the ,references dialog !o0' Aere=s ho# to vie# the account assignments or change them:

1' In t%e t*te3ent (? C*s% !/(=s &e2(&t =in)(=s t((/;*&+ ./i.0 t%e C/*ssi?<
The ,references dialog !o0 opens to the >eports - @raphs section and selects the 4ompan% ,references ta! "as long as %ou have QuickBooks ad* ministrator privileges? that is$' Nou can also open this dialog !o0 !% choosing .ditM,referencesM>eports - @raphs' 2' #n the 6references ialog .o", click the !lassify !ash .utton@ QuickBooks opens the 4lassif% 4ash dialog !o0' &' To change the category to <hich an account .elongs, click the cell in the colu'n for the ne< category@ If %ou made changes and fear %ou=ve mangled the settings !e%ond repair? click Qefault to reset the categories to the ones QuickBooks used initiall%' 4' ;hen the assign'ents are the <ay you <ant, click 4: to close the ialog .o"@ That=s itU%ou=ve reassigned the accounts'
64;ER %$ER$B !2#>#!

GENERATIN G

.0pert 4ash 5lo# :nal%sis

Thanks to toda%=s accounting rules? cash isn=t al#a%s connected to revenues and e0penses' :nd a dollar in sales isn=t necessaril% a dollar of cash' Aere=s #hat financial anal%sts look for #hen the% evaluate a compan%=s health !ased on its statement of cash flo#s: V Bet income that =s close to the cash from operating activities means net income is mostl% from !usiness operations and the compan% can support itself' V 4ash from operations that=s gro#ing at the same rate or faster than the gro#th of net income indicates that the compan% is maintainingUor even improvingUits a!ilit% to sustain !usiness' V 4ash that=s increasing means the compan% #on=t have to resort to financing to keep the !usiness going' V Begative cash flo# is often the sign of a rapidl% gro#ing compan%U#ithout financing? the compan% gro#s onl% as fast as it can generate cash from operations' If a compan% isn=t gro#ing )uickl% and still can=t generate cash? something=s #rong' V If an increase in cash comes primaril% from selling assets? the compan%=s future looks grim' 8elling assets to raise cash sometimes means the compan% can=t !orro# an% more !ecause !anks don=t like #hat the% see' Because assets often produce sales? selling assets means less cash generated in the futureUand %ou can see #here that leads'

4ther Hel&ful Financial Re&orts

:lthough financial statements are the ones that people like shareholders and the I>8 #ant to see? other financial reports help %ou? the !usiness o#ner? keep ta!s on ho# %our enterprise is doing' Aere are a fe# QuickBooks reports that can help %ou evaluate %our !usiness=s performance:

>.,<>T8

>4TE

>eports that appl% to specific !ookkeeping and accounting tasks are e0plained in the chapters a!out those tasks? such as :ccounts >eceiva!le reports in 4hapter 1&' V Revie<ing inco'e an sales@ If %ou=re introducing enhanced services to keep %our !est customersUor %ou=re looking for the customers %ou #ant %our competition to stealUuse the Income !% 4ustomer 8ummar% report ">eportsM4ompan% - 5inancialMIncome !% 4ustomer 8ummar%$' It sho#s total income for each of %our customersW that is? the total dollar amount from all %our income and e0pense accounts associated #ith each customer' 4ustomers #ith lo# income totals might !e good targets for more energetic sales pitches' If %ou find that most of %our income comes from onl% a fe# customers? %ou ma% #ant to protect %our income stream !% lining up more customers' "<ne thing this report doesn=t sho# is ho# profita!le %our sales to customers areW the !o0 on page 4 I e0plains ho# to see that'$
T#6

If %ou #ant to produce a report sho#ing performance over several %ears to evaluate trends? %ou can set a report=s date range to include the %ears %ou #ant to compare' Then modif% the report as e0plained on page CE to include columns for each %ear' V Revie<ing e"&enses@ <n the e0pense side? the .0penses !% Lendor 8ummar% report ">eportsM4ompan% - 5inancialM.0penses !% Lendor 8ummar%$ sho#s ho# much %ou spend #ith each vendor' If %ou spend tons #ith certain vendors? ma%!e it=s time to negotiate volume discounts? find additional vendors as !ack* ups? or set up electronic ordering to speed up deliveries' V !o'&aring inco'e an e"&enses@ The Income - .0pense @raph ">eportsM 4ompan% - 5inancialMIncome - .0pense @raph$ includes a !ar graph that sho#s income and e0penses !% month and a pie chart that !reaks do#n either income or e0penses "click Income or .0pense at the !ottom of the report=s #indo# to choose #hich pie chart is displa%ed$' To specif% ho# %ou #ant Quick* Books to displa% %our income or e0penses? click B% :ccount? B% 4ustomer? or B% 4lass in the #indo#=s icon !ar' Nou can=t change the time periods for each set of !ars on the graph' V ;hat youBve sol @ Most companies anal%Ke their sales to find #a%s to improve' Ma%!e %ou #ant to !eef up sales to customers #ho haven=t !ought from %ou in a #hile? turn good customers into great ones? or check ho# #ell %our stuff is selling' The 8ales !% 4ustomer 8ummar% report ">eportsM8alesM8ales !% 4ustomer 8ummar%$ is a terse listing of customers and ho# much %ou=ve sold to each one during the timeframe %ou specif%W it initiall% sho#s +This Month* to*date/ figures' The 8ales @raph ">eportsM8alesM8ales @raph$? on the other hand? presents sales data in a cheer% rain!o# of colors? and %ou can )uickl% s#itch the graph to sho# the !reakdo#n of sales !% customer? item? or sales rep' The !ar graph sho#s sales !% month for the %ear to date' If %ou #ant to change the duration

covered !% the graph? click Qates and then specif% the date range %ou #ant' The pie chart sho#s sales slices !ased on the categor% %ou choose: In the #indo#=s tool!ar? click B% Item? B% 4ustomer? or B% >ep' The 8ales !% Item 8ummar% report ">eportsM8alesM8ales !% Item 8ummar%$ sho#s ho# much %ou sell of each item in %our Item Pist? starting #ith inventor% items? follo#ed !% Bon*inventor% ,arts? 8ervice items? and finall% <ther 4harge items' This report also includes columns for average cost of goods sold "4<@8$ and gross margin? #hich appl% onl% to inventor% items %ou sell' V Forecasting cash flo<@ 8a% %ou=re #ondering #hether %ou have an% invoices due that #ill cover a !ig credit card !ill that=s coming up? or #hether income over the ne0t fe# #eeks is enough to meet pa%roll' :t times like that? use the 4ash 5lo# 5orecast report ">eportsM4ompan% - 5inancialM4ash 5lo# 5orecast$ to see ho# much cash %ou should have over the ne0t four #eeks? as sho#n in 5igure 1D*12' The Beginning Balance ro# sho#s the current !alance for %our :ccounts >eceiva!le? :ccounts ,a%a!le? and !ank accounts' The ,ro2 Balance column sho#s ho# much mone% %ou should have in %our !ank accounts at the end of each #eek "or longer if %ou choose a different period in the ,eriods drop* do#n list$' If a num!er in that column starts flirting #ith Kero? %ou=re a!out to run out of cash' Nou=ll have to speed up some customer pa%ments? transfer cash from another account? or look into a short*term loan'

@.B.>:TIB@ T:R >.,<>T8

F i )%RE 13912

To vie# more than four #eeks? t%pe the date range %ou #ant in the 5rom and To !o0es or? in the Qates drop*do#n list? choose Be0t 5iscal Quarter or Be0t 5iscal Near' To change the length of each period in the report? in the ,eriods drop*do#n list? choose from Jeek? T#o Jeeks? Month? and so on'

@enerating Ta0 >eports

Jhether %our accountant has the honor of preparing %our ta0es or %ou keep that e0citement for %ourself? %ou can save accountant=s fees and %our o#n sanit% !% making sure %our compan% file is read% for ta0 season' The ke% to a smooth transi* tion from QuickBooks to ta0 preparation is linking each account in %our chart of accounts to the correct ta0 line and ta0 form' "The !o0 on page 4IE descri!es

another ta0*preparation task'$

@.B.>:TIB@ T:R >.,<>T8

64;ER %$ER$B !2#>#!

>ealiKed @ains and Posses

If %ou #ork #ith more than one currenc% "page I C$? changes in e0change rates can lead to gains or losses on %our transac* tions' 8a% %ou send a customer an invoice for e1?000 #hen the euro*to*dollar e0change rate is 1'4 C "that is? 1 euro e)uals 1'4 C dollars$' The invoice total in %our home currenc% "dollars? in this e0ample$ is Y1?4 C' Ao#ever? !% the time %ou deposit the customer=s pa%ment? the euro*to*dollar e0change rate is 1'&2 ? #hich means each euro is #orth fe#er dollars' :t that e0change rate? %our !ank records a deposit of Y1?&2 in %our account? and %ou=ve lost Y1&4 on the transaction' To see ho# much %ou=ve gained or lost on foreign currenc% trans* actions? choose >eportsM4ompan% 5inancialM>ealiKed @ains - Posses' To see potential gains or losses !ased on th e late st e0cha ng e rate? ch o o s e >ep o r t sM 4o m p a n% - 5inancialM;nrealiKed @ains Posses' In the .nter .0change >ates dialog !o0? t%pe the e0change rates %ou #ant to ap* pl%' Jhen %ou click 4ontinue? the ;nrealiKed @ains - Posses report sho#s gains and losses for the !alances in %our :> and :, accounts' To report %our financial results accuratel%? %ou have to ad2ust the value of accounts set up in foreign currencies "page I$ !ased on the e0change rate as of the end date for the report' Nou can do#nload the most recent e0change rates !% choosing 4ompan%MManage 4urrenc%MQo#nload Patest .0change >ates' <r? to find e0change rates for a given date? point %our #e! !ro#ser to ###'0e'com(i c t' Then? in QuickBooks? %ou can choose PistsM4urrenc% Pist and edit the currencies to reflect the e0change rates %ou found online' To a d 2 u s t a c c ou n t v a l ues ? c hoo se 4 o mp an %M Ma n ag e 4urrenc%MAome 4urrenc% :d2ustment' In the Aome 4urrenc% :d2ustment #indo#? select the date for the ad2ustment? and then pick the currenc% and the e0change rate %ou #ant to use' 4lick 4alculate :d2ustment? and customers and vendors #ho use that currenc% appear in the #indo#=s ta!le' 8elect the ones %ou #ant to ad2ust? and then click 8ave - 4lose'

>evie#ing the Income Ta0 ,reparation report ">eportsM:ccountant Ta0esMIncome Ta0 ,reparation$ can not onl% save %ou mone% on accountant=s fees? !ut it can also prevent I>8 penalties "as #ell as keep more of %our hair attached to %our scalp$' :s sho#n in 5igure 1D*1&? this report lists the accounts in %our chart of accounts and the ta0 lines to #hich %ou assigned them' If an account isn=t linked to the correct ta0 lineUor #orse? not assigned to an% ta0 line Uthe Income Ta0 8ummar% report "descri!ed in a sec$? #hich lists each line on %our ta0 return #ith the amount %ou have to report? #on=t displa% the correct values' 8ee page I to learn more a!out choosing ta0 lines for accounts' Jhen all the accounts in %our chart of accounts are assigned to ta0 lines? %ou can generate a report #ith all the values %ou need for %our compan%=s ta0 return' 4hoose >eportsM:ccountant - Ta0esMIncome Ta0 8ummar%' Because %ou usuall% run this report after the fiscal %ear ends and all the num!ers are in? QuickBooks automati* call% fills in the Qates !o0 #ith Past Ta0 Near'
>4TE

:s one last reminder of unassigned accounts? the last t#o lines of the Income Ta0 8ummar% report are +Ta0 Pine ;nassigned "!alance sheet$/ and +Ta0 Pine ;nassigned "income(e0pense$'/ To see the transactions that make up either of these unassigned values? dou!le*click the num!er in the corresponding line'

HARING A COM5AN$ !ICE WITH %*&in, * C(32*n< !i/e =it% $(1&

@.B.>:TIB@ T:R >.,<>T8

F i )%RE 1391(

If %ou see +_;nassigned`/ in the Ta0 Pine column? %ou=ll have to assign a ta0 line to that account' "The easiest #a% to identif% the correct ta0 line is to ask %our accountant or ta0 pro* fessional'$ To edit an account? press 4trlT: to displa% the 4hart of :ccounts #indo#' 8elect the account? and then press 4trlT. to open the .dit :ccount #indo#' In the Ta0 Pine Mapping drop* do#n list? choose the ta0 form and line for that account'

%6 T4 $6EE1

Near*.nd Oournal .ntries

Oournal entries run rampant at the end of the %ear' If %our accountant makes 2ournal entries for %ou or gives %ou instruc* tions? %ou might !e perfectl% happ% not kno#ing #hat these 2ournal entries do' But if %ou go it alone? %ou need to kno# #hich 2ournal entries to make' 5or e0ample? if %ou purchase fi0ed assets? %ou need to create a 2ournal entr% to handle depreciation' Nou might also create 2ournal entries to record home*office e0penses as o#ners= contri!utions to %our compan%' If %ou aren=t an accounting e0pert? don=t #aste precious time tr%ing to figure out %our 2ournal entr% needsW the cost of an accountant=s or ta0 professional=s services is piddling in comparison' 4hapter 1I covers some of the 2ournal entries %ou might need and e0plains ho# to create them'

:ccountant
If %ou #ork #ith an accountant #ho uses QuickBooks? there are times #hen a tug*of* #ar over %our compan% file is inevita!le' Nou #ant to perform %our da%*to*da% !ook* keeping? !ut %our accountant #ants to revie# %our !ooks? correct mistakes %ou=ve made? enter 2ournal entries to prepare %our !ooks for end*of*)uarter or end*of*%ear reports? and so on' QuickBooks has t#o #a%s for %ou and %our accountant to share: V Jith an accountantBs revie< co&y? the t#o of %ou can stop s)ua!!ling !ecause %ou each get %our o#n cop% of the compan% file' That #a% %ou can #ork on ever%da% !ookkeeping tasks #hile %our accountant tackles cleaning up earlier periods'

V The e"ternal accountant user is a superpo#ered user #ho can look at an%thing in %our compan% fileUe0cept sensitive customer information like credit card num!ers' Nou set up an e0ternal accountant user in %our compan% file for %our accountant so he can log into %our file? revie# ever% nook and crann% of %our compan%=s data "#ith QuickBooks= 4lient Qata >evie# tool? #hich is designed specificall% for accountants$? make changes? and keep track of #hich changes are his and #hich are %ours' This section e0plains !oth of these approaches'

!reating an *ccountantBs Revie< !o&y

The secret to an accountant=s revie# cop% is a cutoff date that QuickBooks calls the dividing date' Transactions !efore this date are fair game for %our accountant? #ho can #ork on the accountant=s revie# cop% in the comfort of his o#n office' Transac* tions after that date are under %our command in %our original compan% file' Jhen %our accountant sends a file #ith changes !ack to %ou? QuickBooks makes short #ork of merging his changes into %our compan% file' The !o0 on page 4D1 descri!es other #a%s %ou can colla!orate #ith %our accountant' Nou have to !e in single*user mode to create an accountant=s cop%' To s#itch to single*user mode? first make sure that ever%one else is logged out of the compan% file? and then choose 5ileM+8#itch to 8ingle*user Mode'/ :fter that? creating an ac* countant=s revie# cop% is a lot like creating other kinds of copies of %our compan% file:
T#6

If %ou have a fe# doKen #indo#s open and laid out 2ust the #a% %ou #ant? there=s no need to gnash %our teeth as QuickBooks closes all %our #indo#s to create the accountant=s cop%' Before %ou create the accountant=s cop%? save the current #indo# arrangement so the program can reopen all those #indo#s for %ou: 8impl% choose .ditM,referencesMQesktop Lie#' <n the M% ,references ta!? choose the +8ave current desktop/ option? and then click <6 to close the ,references dialog !o0'

214

QUICKBOOKs 2014: tHe MIssInG

HARING A COM5AN$
;4R1 T4 THE ;#$E

:44<;BT:BT

Ja%s to Jork #ith an :ccountant

5or most companies QuickBooks is no su!stitute for an ac* countant' :s financial professionals? accountants have the inside track on ho# !est to handle %our !usiness finances' In addition to "or instead of$ giving %our accountant a revie# cop% of %our compan% file? here are other #a%s %ou can integrate %our accountant=s advice into %our compan% file: V * .acku& or &orta.le co&y@ Nou can give %our accountant e0clusive access to %our compan% file !% sending her a !ackup or porta!le cop% "page 12$ of the file' Jhen she finishes evaluating %our !ooks and making the changes she #ants? %ou can either !egin using the cop% she sends !ack to %ou or make ad2ustments in %our compan% file !ased on her recommendations' 5or e0ample? %our accountant can send %ou a document listing the 2ournal entries %ou have to create to ad2ust %our accounts along #ith copies of #hat %our income statement and !alance sheet should look like' :fter %ou create those 2ournal entries? %our compan% file contains all of %our transactions and the ad2ustments she re)uested' Nou can confirm that %ou entered the 2ournal entries correctl% !% making sure %our financial reports match the ones she produced' V ;orking onsite@ :n accountant can #ork on the compan% file right in %our office #ith a login pass#ord from %ou "the e0ternal accountant user feature gives %our accountant special tools for #orking #ith %our data$' Ao#ever? accountants are prone to doing things that re)uire the compan% file to !e in single*user mode? #hich might disrupt %our da%*to*da% !ookkeeping process' V The &a&er 'etho @ If %our accountant prefers to #ork #ith her o#n accounting s%stem? %ou=ll have to print the lists and reports that she re)uires' Then? #hen she gives %ou a list of changes and 2ournal entries? %ou=ll have to make those changes in %our compan% file'

In addition to these options? QuickBooks ,remier and .nterprise editions include a remote*access service? #hich lets %our accountant access %our QuickBooks compan% file over the Internet' <r %ou can use a remote*access service like those offered at ## #' m%pc 'com or ## #'l ogm ei n 'com '

1' !hoose FileM*ccountantBs !o&yM$ave File@ #n the $ave *ccountantBs !o&y ialog .o", <hich auto'atically selects the *ccountantBs !o&y o&tion, click >e"t@ If %our accountant needs unrestricted access to the file? select the +,orta!le or Backup 5ile/ option instead and see page 12 to learn ho# to create those t%pes of files' 2' 4n the G$et the ivi ing ateH screen sho<n in Figure 13914, choose the ate <hen control over transactions changes han s@ !lick >e"t an then, in the 'essage .o" a.out closing <in o<s, click 4:@ ;se the Qividing Qate drop*do#n list to choose the date %ou #ant as the divid* ing line !et#een %our #ork and %our accountant=s #ork' The upper part of the screen e0plains #hat each of %ou can do !efore and after the dividing date' "8ee the !o0 on page 4D& for more info on accountant cop% restrictions'$ Nou can #ork on transactions after the dividing date? !ut onl% look at transactions !efore the dividing date' Nour accountant? on the other hand? can onl% look at transactions after the dividing date? !ut can #ork on transactions !efore the dividing date'

CHA5teR 18: 5ER!ORMING $EAR-

216

F i )%RE 13914

The dividing date %ou use is often the end of a fiscal period' The Qividing Qate drop* do#n list gives %ou onl% a fe# choices: .nd of Past Month? 2 Jeeks :go? and 4 Jeeks :go' If none of those options is #hat %ou #ant? %ou can specif% a date !% choosing 4ustom and then t%ping or choos* ing the date in the !o0 that appears'

&' #n the $ave *ccountantBs !o&y ialog .o", choose the fol er or rive <here you <ant to save the co&y@ QuickBooks sets the +8ave as t%pe/ !o0 to +QuickBooks :ccountant=s 4op% Transfer 5iles "^'QBR$?/ and automaticall% names the file !% using the compan% file=s name follo#ed !% +:cct Transfer/ and the date and time %ou created the file' "The e0tension ')!0 stands for QuickBooks :ccountant Transfer 5ile'$ :s usual? %ou=re free to edit the filename' :ccountant=s revie# copies use the Quick* Books porta!le file format? so the%=re usuall% small enough to email or save to a ;8B thum! drive' 5or e0ample? a 20*mega!%te compan% file ma% shrink to an accountant=s revie# cop% that=s less than 2 MB' 4' To create the accountantBs revie< co&y, click $ave@ <nce %ou create an accountant=s cop%? QuickBooks reminds %ou that it e0ists: In the QuickBooks program #indo#=s title !ar? %ou=ll see the #ords +:ccountant=s 4hanges ,ending/ immediatel% after the compan% name' ' $en the file to your accountant@ .mail the file to %our accountant? or cop% it to a 4Q or a ;8B thum! drive and send it to him' If %ou use a pass#ord on %our compan% file "an e0cellent idea? no matter ho# tin% %our compan% isUsee page 14$? don=t forget to tell %our accountant the pass#ord for the account %ou=ve set up for him'

>4TE

If %our accountant has access to Intuit=s :ccountant=s 4op% 5ile Transfer 8ervice? %ou can tell QuickBooks to create an accountant=s revie# cop% and send it to %our accountant "choose 5ileM:ccountant=s 4op%M8end to :ccountant$W the cop% goes up on a secure Intuit server? and %our accountant gets an email that the file is #aiting there' The onl% do#nside to this approach compared #ith sending the file %ourself is that %ou have to #ait until the file is transferred to the Intuit server !efore %ou can start #orking in QuickBooks again'

:44<;BT:BT

FREQ%E>T28 *$:E1 Q%E$T#4>

Bookkeeping Quring :ccountant=s >evie#

:re there an% limitations I should kno# a!out !efore I create an accountant=s revie# cop%G QuickBooks locks parts of %our compan% file #hen an accoun* tant=s revie# cop% e0ists? so !oth %ou and %our accountant have to live #ith a fe# minor restrictions' 5ortunatel%? most of the ta!oo tasks can #ait during the fe# #eeks that %our accountant has a cop% of %our file' Jhile %ou and %our accountant are #orking on %our respective copies of the compan% file? %ou can #ork on transactions after the dividing date? so %our !ookkeeping duties are unaffected' Nou can also add entries to lists or edit the information in list entries? !ut %ou can=t merge or delete list entries until after %ou import %our accountant=s changes' 8imilarl%? %ou can add accounts? !ut %ou can=t edit? merge? or deactivate accounts' :dding su!accounts is a no*no? too' Jith a fe# restrictions? %our accountant can #ork on transac* tions dated on or !efore the dividing date? #hether she=s adding? editing? voiding? or deleting transactions' Ao#ever? pa%roll? non*posting transactions "like estimates$? transfers? sales ta0 pa%ments? and inventor% assem!lies are completel% off limits to her' Because the limitations var% depending on #hat %our accountant is tr%ing to do? QuickBooks highlights fields in an accountant=s cop% to sho# the changes she can make that go !ack to %ou' "5ields that aren=t sent !ack to %ou aren=t highlighted'$ Nour accountant can reconcile periods that end !efore the dividing date or change the cleared status of these earlier transactions' 8he can also add accounts to the chart of ac* counts and add items to some lists' 5or e0ample? she can add customers? vendors? items? classes? fi0ed assets? sales ta0 codes? emplo%ees? and other names' Jhether she can edit? inactivate? merge? and delete list items depend on the list' Ao#ever? even if she can=t edit them all? %our accountant can still vie# all %our QuickBooks lists'

Merging *ccountant !hanges into 8our !o'&any File

The compan% file %our accountant sends !ack to %ou #ill have the file e0tension ')!% instead of ')!0 to indicate that it=s an accountant=s revie# cop% import file' "N follo#s R in the alpha!et' @et itG$ If %ou=ve imported data "like customer records$ into QuickBooks !efore "page 12I$? the follo#ing steps should !e familiar: 1' #f your co&y of the co'&any file isnBt o&en, o&en it an 502L .efore you i'&ort your accountantBs changes@ .ack it u& K&age

2' !hoose FileM*ccountantBs !o&yM#'&ort *ccountantBs !hanges fro' File@ #n the #'&ort *ccountantBs !hanges ialog .o", navigate to the isk or fol er that contains the accountantBs file an then ou.le9click the filena'e@ QuickBooks displa%s the changes %our accountant made? as sho#n in 5igure 1D*1 ' 4lick the .0pand :ll !utton to see the entire list' >evie# the changes to see if an% of them conflict #ith #ork that %ou=ve done #hile %our accountant

HARING A COM5AN$ !ICE WITH =(&0e) (n t%e .(2<' E*.% .%*n,e .(3es =it% *n ex2/*n*ti(n (? %(= t( )e*/ =it% t%ese .(n?/i.ts'
F i )%RE 13915

If %ou #ant a record of %our accountant=s changes? click ,rint or +8ave as ,Q5'/

>4TE

If %our accountant su!scri!es to Intuit=s file*transfer service? she ma% tell %ou that the file she sent %ou is availa!le on the Je!' In that case? choose 5ileM:ccountant=s 4op%MImport :ccountant=s 4hanges from Je! to retrieve the file' &' To 'ake the changes in your co'&any file, click the #ncor&orate *ccoun9 tantBs !hanges .utton@ K#f you eci e not to i'&ort the changes, click !lose instea @L QuickBooks !acks up %our compan% file and then imports the changes' :fter %ou revie# them? click 4lose'

!anceling an *ccountantBs Revie< !o&y

5rom time to time? %ou might #ant to get rid of an accountant=s revie# cop% #ithout importing an% of the changes' 5or instance? sa% %ou created an accountant=s revie# cop% !% mistake or %our accountant had so fe# changes that she simpl% told %ou #hat t#eaks to make' ;nlocking %our compan% file so %ou can get !ack to per* forming an% t%pe of task re)uires nothing more than choosing 5ileM:ccountant=s 4op%M>emove >estrictions' The >emove >estrictions dialog !o0 #arns %ou that %ou #on=t !e a!le to import changes from the accountant=s revie# cop% if %ou remove restrictions' To sho# that %ou kno# #hat %ou=re doing? turn on the +Nes? I #ant to remove the :ccountant=s 4op% restrictions/ check!o0? and then click <6' The #ords +:ccountant=s 4hange ,ending/ disappear from the QuickBooks #indo#=s title !ar'

HARING A

$etting %& an E"ternal *ccountant %ser

QuickBooks= e0ternal accountant user feature lets %our accountant peruse %our !ookkeeping data and make changes #hile protecting %our customers= sensitive financial info' Jhen %our accountant logs in as this user? she can use the 4lient Qata >evie# tool to look for pro!lems and clean up an% she finds' 5or e0ample? she can look at the changes %ou=ve made to lists like the 4hart of :ccounts and Items Pist? scan %our compan% file for pa%ments or credits %ou haven=t applied? and find sales ta0es or pa%roll lia!ilities %ou didn=t record correctl%'
>4TE

JITA N<;> :44<;BT:BT

:n e0ternal accountant user lets an accountant use the 4lient Qata >evie# tool from #ithin clients= editions of QuickBooks' Jhen someone logs in as an e0ternal accountant user? the 4lient Qata >evie# item appears in the 4ompan% menu in an% QuickBooks edition? including ,ro and ,remier' Aere=s ho# to set up an e0ternal accountant user: 1' 2og into your co'&any file as the a 'inistrator K&age 320L@ <nl% an administrator can create an e0ternal accountant user "#ho can perform tasks that even someone #ith administrator privileges can=t? like run the 4lient Qata >evie# tool$' 2' !hoose !o'&anyM$et %& %sers an 6ass<or sM$et %& %sers@ :fter %ou enter %our pass#ord? the ;ser Pist dialog !o0 opens' &' !lick * %ser@

The +8et up user pass#ord and access/ dialog !o0 opens' 4' #n the %ser >a'e .o", ty&e the na'e for the e"ternal accountant user@ #n the 6ass<or an !onfir' 6ass<or .o"es, ty&e the e"ternal accountant userBs &ass<or an then click >e"t@ The +:ccess for user/ screen appears' ' $elect the E"ternal *ccountant o&tion, an then click >e"t@ Because the e0ternal accountant user is so po#erful? QuickBooks asks %ou to confirm that %ou #ant to give that level of access to the person' 4lick Nes' I' !lick Finish@
>4TE

Nou can also change an e0isting user to an e0ternal accountant user' To do that? log into %our compan% file as an administrator? and then choose 4ompan%M8et ;p ;sers and ,ass#ordsM8et ;p ;sers' In the ;ser Pist #indo# that appears? select the person %ou #ant to change? and then click .dit ;ser' 4hange the user=s name and pass#ord if %ou #ant to? and then click Be0t' <n the +:ccess for user/ screen? select the .0ternal :ccountant option? click Be0t? click Nes? and then click 5inish'

10CC8

10CCs
In QuickBooks? pa%ing independent contractors is no different from pa%ing other vendors: Nou enter !ills from %our contractors and then %ou pa% those !ills' But at the end of the %ear? %ou have to generate 10CCs for %our independent #orkers' If %ou set up QuickBooks to track 10CC pa%ments "page 1D$ and %our contractors as 10CC vendors "page E0$? generating 10CCs is a piece of cake' But !efore %ou push a stack of 10CC forms through %our printer? it=s a good idea to make sure %our records are up to date and accurateW this section e0plains ho# to do that'
>4TE

If %ou turn on the preference for QuickBooks pa%roll? then %ou can print J*2s for %our emplo%ees !% choosing .mplo%eesM,a%roll Ta0 5orms - J*2sM,rocess ,a%roll 5orms' 4hapter 1 has the full scoop on pa%roll'

)enerating 10++ Re&orts

To revie# the amounts %ou=ve paid to 10CC vendors? choose >eportsMLendors ,a%a!les? and then select either of the follo#ing reports: V 10++ $u''ary@ This report includes each vendor %ou=ve set up as a 10CC vendor and the total amount %ou=ve paid each one' If an% amount looks )uestiona!le? dou!le*click it to displa% that vendor=s transactions' :lthough the report lists onl% the vendors %ou set up as eligi!le for 10CC status? as sho#n in 5igure 1D*1I? %ou can modif% it to make sure %ou haven=t left an% 10CC vendors out' To do so? in the first 10CC <ptions drop*do#n list? choose +:ll vendors'/

F i )%RE 13910

>egardless of the fiscal %ear %ou use for %our compan%? pa%roll and 10CC tasks run on a calendar %ear? !ecause %our em* plo%ees and su!contractors pa% ta0es for each calen* dar %ear' That=s #h% the Qates drop*do#n list for the 10CC 8ummar% report includes calendar*%ear date ranges'

If the 10CC 8ummar% report is empt%? %our 10CC account mappings ma% !e missing' In the report #indo#=s tool!ar? in the middle drop*do#n list? choose +:ll allo#ed accounts/ to see pa%ments %ou made to 10CC vendors regardless of the account' If %our vendors leap into vie#? %ou need to map %our accounts to 10CC !o0es? as descri!ed in step I on page 4DE'

>4TE

The federal government gives %ou the tiniest of !reaks !% setting thresholds for total pa%ments to 10CC vendors' If %ou pa% vendors less than the threshold? %ou don=t have to generate 10CCs for them' "5or nonemplo%ee compensation? the 201& threshold is YI00'$ In the 10CC 8ummar% report=s #indo#? QuickBooks sets the last !o0 in the 10CC <ptions ro# to +;se thresholds'/ This choice filters the vendors in the report to those that e0ceed the government=s threshold "see the preceding Bote$' If %ou #ant to see all %our 10CC vendors? regardless of #hat %ou paid them? choose +Ignore thresholds/ instead' V 10++ 1etail@ If %ou pa% %our independent contractors on a regular schedule? this report can pinpoint errors !ecause it sho#s the transactions that produce the vendor=s 10CC amount' If %ou see a gap in the pa%ment schedule or t#o transactions in the same month? dou!le*click a transaction amount to open the corresponding #indo#? such as Jrite 4hecks'

10CC8

6rinting 10++9M#$! For's

The steps to start printing 10CC forms are simple !ut? as #ith an% printing task? fraught #ith niggling details: 1' 4r er &rinta.le 10++9M#$! an 10+0 for's or &urchase the' at your local .usiness su&&ly store@ 10CC*MI84 and 10CI forms use special ink so that government agencies can scan them' Intuit sells kits #ith preprinted 10CC forms' In %our #e! !ro#ser? go to http:((intuitmarket'intuit'com' In that page=s horiKontal navigation !ar? point %our cursor at Ta0 5orms? and then click 10CC 6its' Nou can also order 10CC forms directl% from the I>8 !% going to ###'irs'gov and clicking the 5orms - ,u!s heading' <n the +5orms and ,u!lications/ page? click <rder 5orms - ,u!s? and then click .mplo%er 5orms - Instructions' In the value !o0 for the 10CC*MI84 form "a!out half#a% do#n the list$? t%pe the )uantit% of forms %ou need? and then scroll to the !ottom of the page and click +:dd to 4art'/
>4TE

Nou can print 10CC*MI84 forms for up to 24C vendors' If %ou=ve got more than that? the I>8 re)uires %ou to file 10CC forms electronicall%' In that case? !%pass printing the forms in QuickBooks and use the government=s hopefull% eas%*to*use s%stem instead' 2' 2oa your &rinter <ith &re&rinte 10++9M#$! for's@

If %ou use a printer that feeds individual sheets? don=t !other placing a 4op% 2 form after each 4op% 1 form so that %ou can print multiple copies for each vendor' It=s a lot easier to load the 4op% 1 sheets and print a set of 10CC forms on those sheets? and then load the 4op% 2 forms and print a second set of 10CC forms' Nou then send the 4op% 1 sheets to the 10CC vendors and the 4op% 2 sheets to the government in one !ig !atch'

10CC8

&' !hoose /en orsM6rintJE9file 10++sM10++ ;i=ar @ #n the QuickBooks 10++ ;i=ar <in o< that o&ens, click )et $tarte @ The QuickBooks 10CC #iKard helps verif% %our 10CC information !efore %ou print' :fter %ou click @et 8tarted? the +8elect %our 10CC vendors/ screen appears' 4' To transfor' a ven or into a 10++ ven or, turn on the check.o" in the ven9 orBs !reate For' 10++9M#$! !olu'n@ !lick !ontinue <hen all the 10++ ven ors are selecte @ Turn off a vendor=s check!o0 if %ou don=t need to create a 10CC for them' ' 4n the G/erify your 10++ ven orsB infor'ationH screen, 'ake any necessary changes to the ven orsB ta" #1, na'e, a ress, an &hone nu'.er@ ;hen the infor'ation is correct, click !ontinue@ If re)uired information is missing? the #iKard outlines the ta!le cell in red' 8impl% click the cell and t%pe in the needed info' I' 4n the GMa& ven or &ay'ent accountsH screen, 'a& the accounts in your chart of accounts to the a&&ro&riate .o" on the 10++ for' .y clicking the o<n arro< in the G*&&ly &ay'ents to this 10++ .o"H cell an then choosing the a&&ro&riate 10++ .o"@ !lick !ontinue <hen youBre one@ Most pa%ments to 10CC vendors are mapped to Bo0 D: Bonemplo%ee 4om* pensation? #hich is #h% this screen includes a +>eport all pa%ments in Bo0 D/ check!o0' To map all %our 10CC vendors to Bo0 D? simpl% turn on this check!o0' D' 4n the GRevie< &ay'ents for e"clusionsH screen, click /ie< #nclu e 6ay9 'ents to see &ay'ents you 'a e to ven ors .y cre it car , e.it car , gift car , or 6ay6al@ #f any &ay'ents 'a e <ith those &ay'ent ty&es a&&ear in the G!heck 6ay'ents #nclu e on For's 10++9M#$!H re&ort, ou.le9click the transaction to o&en the ;rite !hecks <in o<@ #n the >o@ fiel , fill in the &ay'ent ty&e, such as 1e.it, /isa, )iftcar , or 6ay6al@ .ver since the 2011 ta0 %ear? the I>8 has re)uired %ou to e0clude pa%ments %ou made !% credit card? de!it card? gift card? or third*part% pa%ment net#orks such as ,a%,al from 5orm 10CC*MI84 !ecause the%=re reported !% the card issuers and third*part% pa%ment net#orks on 5orm 10CC*6' Nou can click Lie# .0cluded ,a%ments to see #hich pa%ments QuickBooks has e0cluded from 5orm 10CC*MI84' If %ou make a pa%ment in the Jrite 4hecks or ,a% Bills #indo#s? %ou can fill in the +Bo'/ field #ith the pa%ment t%pe "up to eight characters$ so that QuickBooks can automaticall% e0clude that pa%ment from 5orm 10CC* MI84' E' ;hen the G!heck 6ay'ents #nclu e on For's 10++9M#$!H re&ort sho<s only check &ay'ents, click !ontinue@ :fter %ou edit transactions? click >efresh in the report #indo# to vie# an up* dated report'

4 n t h e G ! o n fi r ' y o u r 1 0 + + e n t r i e s H s c r e e n , r e v i e < t h e v e

n ors an !ontinue@

the co'&ensation to 'ake sure itBs correct, an

then click

10' 4n the G!hoose a filing 'etho H screen, click 6rint 10++s to &rint your for's@ If %ou file more than 24C forms? %ou have to e*file %our 10CCs' In that case? %ou can click +@o to Intuit 10CC .*5ile 8ervice/ to use Intuit=s e*file service "#hich costs e0tra$' 11' #n the G6rinting 10++9M#$! an 10+0 For'sH ialog .o", click 4:@ QuickBooks opens the +8elect 10CCs to ,rint/ dialog !o0 sho#n in 5igure 1D*1D and automaticall% selects ever% vendor #hose pa% e0ceeds the government threshold "page 4DD$'

10CC8

F i )%RE 13913

In addition to columns for the vendor=s name and total pa%? this ta!le includes the Lalid IQ and Lalid :ddress columns' If %ou tend to create vendors on the fl% #ithout !othering to enter pesk% details like their ta0 IQ num!ers or street addresses? scan these columns for the #ord +Bo'/ If %ou see it in an% cell? click 4ancel? and then edit %our vendors to add this essential information' Then repeat steps 10 and 11 and verif% that all the Lalid IQ and Lalid :ddress cells sa% Nes'

12' ;hen the /ali #1 an /ali * ress colu'ns are re&lete <ith the <or 8es, click 6revie< 10++ to see the final for's .efore you &rint the'@ In the ,rint ,revie# #indo#? click \oom In "if necessar%$ to verif% the informa* tion' Jhen %ou=ve revie#ed the forms? click 4lose' 1&' !lick 6rint 10++@ QuickBooks opens the ,rint 10CC #indo#' If the preprinted forms are #aiting in a printer other than the one that the program chose? in the +,rinter name/ !o0? choose the printer that holds %our preprinted forms' 14' !lick 6rint@
T#6

,reprinted forms usuall% include 4op% 1 for the vendor and 4op% 2 for the government? !ut %ou=ll also #ant a cop% for %our files' Instead of printing a third set of 10CCs? run one of the printed sets through %our cop% machine or printer(scanner(copier'

BOOK

CCO ING

TA. N.:>

4losing the Books for the Near

: fe# months after the end of a fiscal %ear? #hen ta0 returns rest under the gimlet* e%ed scrutin% of the ta0 authorities? most companies close their !ooks for the previous fiscal %ear' The purpose of doing this is to lock the transactions that %ou=ve alread% reported on ta0 returns or in financial results? !ecause the I>8 and shareholders alike don=t look kindl% on changes to the reports the%=ve received' QuickBooks? on the other hand? doesn=t care #hether %ou close the !ooks in %our compan% file' The closing task is mainl% to protect %ou from the conse)uences of changing the num!ers in previous %ears "like altering the compan% file so that it no longer matches #hat %ou reported to the I>8$' But %ou=re free to keep %our !ooks open if %ou=re not #orried a!out editing older transactions !% mistake'

If %ou do close %our !ooks in QuickBooks? %ou can still edit transactions prior to the closing date' ;nlike other !ookkeeping programs in #hich closed means closed? in QuickBooks? folks #ho kno# the closing*date pass#ord can still change and delete closed transactions to? sa%? correct an egregio1s

e&&(& ;e?(&e <(1 &e&1n *// <(1& en)-(?-<e*& &e2(&ts'

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! i GURE 18-1F In t%e C/(sin, D*te ;(x+ t<2e (& se/e.t t%e /*st )*< (? t%e 2&evi(1s ?is.*/ <e*&' I? <(1 =*nt t( /et (n/< *1t%(&iQe) 2e(2/e 3*0e .%*n,es t( t%e ./(se) ;((0s+ t<2e * 2*ss=(&) in t%e C/(sin, D*te 5*ss=(&) ;(x' T%en 2&ess T*; *n)+ in t%e C(n?i&3 5*ss=(&) ;(x+ t<2e t%e 2*ss=(&) * se.(n) ti3e'

CCO ING TI5 D(nt .1t *n) 2*ste t%e 2*ss=(&) ?&(3 t%e C/(sin, D*te 5*ss=(&) ;(x t( t%e C(n?i&3 5*ss=(&) ;(x' T%ese ;(xes )is2/*< )(ts inste*) (? t%e *.t1*/ .%*&*.te&s+ =%i.% 3e*ns <(1 .*nt see t<2(s' ( i? <(1 set * 2*ss=(&) =it% * t<2( in it+ <(1// ;e 1n/i0e/< t( st13;/e (n t%e .(&&e.t 2*ss=(&)+ *n) <(1& ./(se) ;((0s =i// &e3*in s%1t *s ti,%t *s * ./*3' BOOK !OR THE $EAR

A?te& <(1ve set * 2*ss=(&) ?(& t%e ./(sin, )*te+ <(1// %*ve t( ente& t%*t 2*ss=(&) =%eneve& <(1 =*nt t( 3()i?< t&*ns*.ti(ns 2&i(& t( t%*t )*te' !(& ex*32/e+ i? <(1 t&< t( e)it * .%e.0 t%*t <(1 =&(te ;e?(&e t%e ./(sin, )*te+ Q1i.0B((0s (2ens * 3ess*,e ;(x =it% * 5*ss=(&) ?ie/) in it' T<2e t%e ./(sin,)*te 2*ss=(&)+ *n) t%en ./i.0 OK t( .(32/ete <(1& e)it'

TI5 A?te& <(1ve .(32/ete) *// <(1& <e*&-en) *.tivities in Q1i.0B((0s+ .&e*te * ;*.012 (? <(1& .(32*n< ?i/e K2*,e 602L' Wit% *// t%e )*t* t%*t .(nt&i;1te) t( <(1& ?in*n.i*/ &e2(&ts *n) t*x ?(&3s in t%is ;*.012+ it =(1/)nt ;e (ve&0i// t( .&e*te t=( .(2ies (? it: (ne t( 0ee2 ./(se ;< in <(1& (??i.e *n) (ne st(&e) s*?e/< (??site in .*se (? e3e&,en.<'

CHA5teR 18: 5ER!ORMING $EAR-

226

5ART #

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CHA5TER 1F: Kee2in, T&*.0 (? !in*n.i*/ T*s0s

CHA5TER 19: M*n*,in, Q1i.0B((0s !i/es

CHA5TER 20: M*n*,in, Invent(&<

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CHA5TER 22: B1),etin, *n) 5/*nnin,

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CHA5TER

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A &e(&)e& ;&(.%1&es *?te& .1st(3e&s %*ve 3*)e 21&.%*ses .*n D1st 3*0e t%e3 3*)' In *))iti(n+ 2*<in, * ;i// /*te .*n &es1/t in * =%(22in, /*te ?ee' C(nve&se/<+ <(1 .*n /e*ve 3(ne< (n t%e t*;/e i? <(1 )(nt t*0e *)v*nt*,e (? e*&/< 2*<3ent )is.(1nts'

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I? <(1 .(//e.t in?( *;(1t .1st(3e&s+ ven)(&s+ *n) e32/(<ees+ Q1i.0B((0s n(tes ?e*t1&e .*n 0ee2 t%e3 ./(se *t %*n)' !(& inst*n.e+ <(1 .(1/) &e.(&) (ne n(te t( )(.13ent * .1st(3e&s 2&(;/e3 =it% *n (&)e&+ *n) t%en &e.(&) *n(t%e& n(te t( )(.13ent %(= %e =*nts <(1 t( 1se %is .&e)it' An) i? * n(te s2*=ns *n *.ti(n ite3 (& t=(+ <(1 .*n .&e*te ne= t(-)(s *s <(1 =&ite 12 <(1& .(33ents' In t%is .%*2te&+ <(1// /e*&n %(= t( .&e*te *n) 3*n*,e n(tes+ *n) %(= t( .&e*te ne= t(-)(s *t t%e s*3e ti3e'

2#0

QUICKBOOKs 2014: tHe MIssInG

TRACKING TODO

!in*//<+ &e3in)e&s *;(1t =%en t( 2e&?(&3 ;((00ee2in, t*s0s .*n %e/2 2&event /*te ?ees *n) 0ee2 in.(3e &(//in, in' Q1i.0B((0s &e3in)e&s 2&() <(1 int( *.ti(n =%en its ti3e t( sen) inv(i.es+ 2*< ;i//s+ &e(&)e& invent(&<+ *n) s( (n' $(1 .*n even .&e*te &e3in)e&s ?(& Q1i.0B((0s t(-)(s' T%is .%*2te& s%(=s <(1 %(= t( t1&n (n &e3in)- e&s ?(& t%e *.tivities <(1 )(nt =*nt t( ?(&,et+ *n) %(= t( te// Q1i.0B((0s =%en t( &e3in) <(1' T%is .%*2te& */s( s%(=s <(1 %(= t( 1se t%e C*/en)*& =in)(= t( see =%en t&*ns*.ti(ns *n) t(-)(s *&e )1e'

T&*.0in, T(-D(s

Q1i.0B((0s .*n %e/2 <(1 t&*.0 ;1siness t(-)(s /i0e 2%(ne .*//s t( 3*0e+ e3*i/s t( sen)+ *n) t*s0s t( .(32/ete' $(1 .*n .&e*te t(-)(s ?(& .1st(3e&s+ /e*)s =%( *&ent <et .1st(3e&s+ ven)(&s+ e32/(<ees+ (& D1st ?(& <(1&se/?' T%is se.ti(n s%(=s <(1 %(= t( .&e*te *n) 0ee2 t&*.0 (? t(-)(s'

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in !i,1&e 1F-1 K;*.0,&(1n)L'

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1' In t%e T<2e )&(2-)(=n /ist+ .%((se t%e 0in) (? t(-)( <(1 =*nt t( .&e*te'

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TRACKING DO

! i GURE 1F-1 I? * t(-)( is * t*s0 (& .(3- 31ni.*ti(n =it% s(3e(ne+ t1&n (n t%e Wit% .%e.0;(x K.i&./e)L *n) t%en s2e.i?< t%e 2e&s(n (& .(32*n< its .(nne.te) t(' H(=eve&+ * t(-)( )(esnt %*ve t( ;e *ss(.i*te) =it% s(3e(ne' !(& ex*32/e+ <(1 3*< D1st =*nt * &e3in)e& t( s1;3it <(1& H1*&te&/< in.(3e t*x ?(&3' In * sit1*ti(n /i0e t%*t+ si32/< /e*ve t%e Wit% .%e.0;(x t1&ne) (??'

CHA5teR 1F: KEE5ING TRACK O!

2#1

TRACKING TO-

7' In t%e t*t1s ;(x+ .%((se

4'

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2#2

QUICKBOOKs 2014: tHe MIssInG

TRACKING A.tive &e2&esents t(-)(s t%*t *&ent .(32/ete <et' C*te& (n+ <(1 .*n e)it t%e t(-)( *n) .%*n,e its st*t1s t( D(ne =%en t%e t*s0 is .(32/ete+ (& In*.tive i? <(1 n( /(n,e& nee) t( 2e&?(&3 t%e t*s0'

8' C/i.0 OK t( s*ve t%e t(-)('

It *22e*&s in t%e T( D( Cist =in)(=' T%is =in)(= in./1)es *// t%e t(-)(s <(1 .&e*te'

T( see D1st t%e t(-)(s ?(& * s2e.i?i. 2e&s(n (& .(32*n<+ (2en t%e C1st(3e&+ Ce*)+ @en)(&+ (& E32/(<ee Cente&' T%e&e+ se/e.t t%e .1st(3e&+ /e*)+ ven)(&+ (& e32/(<ee <(1&e inte&este) in+ *n) t%en ./i.0 t%e T( D(s t*; *t t%e ;(tt(3 (? t%e .ente&'

E)itin, * T(-D( T%e T( D( Cist =in)(= K!i,1&e 1F-2L is <(1& (ne-st(2 s%(2 ?(& e)itin, t(-)(s+ =%et%e& <(1 .&e*te) t%e3 ?(& .1st(3e&s+ /e*)s+ ven)(&s+ (& e32/(<ees' O2en t%is =in)(= ;< .%((sin, C(32*n<>T( D( Cist' T%en )(1;/e-./i.0 t%e t(-)( <(1 =*nt t( e)it' T%e ?ie/)s in t%e E)it T( D( )i*/(, ;(x t%*t (2ens *&e t%e s*3e *s t%e (nes in t%e A)) T( D( )i*/(, ;(x' i32/< 3*0e =%*teve& .%*n,es <(1 =*nt+ *n) t%en ./i.0 OK'

! i GURE 1F-2 $(1 .*n vie= (& e)it t(-)(s in t%is =in)(=' D(1;/e-./i.0 * t(-)( t( e)it it+ (& vie= s2e.i?i. t(-)(s ;< .%((sin, * v*/1e ?&(3 t%e T<2e+ t*t1s+ Wit%+ (& D*te )&(2-)(=n /ist' CHA5teR 1F: KEE5ING TRACK O! 2##

TRACKING 7' In t%e t*t1s ;(x+ .%((se T( TOs(&t t%e t*;/e ;< * ?ie/)+ ./i.0 t%e ?ie/)s n*3e in t%e t*;/es %e*)e& &(=' A )(=n *&&(= *22e*&s t( t%e ?ie/)s &i,%t ;e.*1se Q1i.0B((0s initi*//< s(&ts in *s.en)in, (&)e&' C/i.0 t%e *&&(= t( s(&t in )es.en)in, (&)e&'

T( )e/ete * t(-)(+ ?i&st ./i.0 it in t%e T( D( Cist =in)(=s t*;/e' T%en+ *t t%e ;(tt(3 (? t%e =in)(=+ ./i.0 t%e )(=n *&&(= t( t%e T( D( ;1tt(ns &i,%t+ *n) t%en .%((se

2#4

QUICKBOOKs 2014: tHe MIssInG

De/ete e/e.te) T( D(' O&+ in t%e C1st(3e&+ @en)(&+ (& E32/(<ee Cente&+ se/e.t * .1st(3e&+ D(;+ ven)(&+ (& e32/(<ee+ *n) t%en ./i.0 t%e T( D(s t*; *t t%e ;(tt(3 (? t%e .ente&s =in)(=' e/e.t t%e t(-)( t%*t <(1 =*nt t( )e/ete+ *n) t%en ./i.0 M*n- *,e T( D(s>De/ete e/e.te) T( D(' KIn t%e Ce*) Cente&+ se/e.t * /e*) *n) t%en+ (n t%e T( D(s t*; *t t%e ;(tt(3 (? t%e .ente&s =in)(=+ ./i.0 t%e T( D( ;1tt(n *n) .%((se De/ete e/e.te) T( D('L

@ie=in, T(-D(s T%e T( D( Cist =in)(= s%(=s *// t%e t(-)(s t%*t <(1ve .&e*te)+ *n) it /ets <(1 ?i/te& t(-)(s in seve&*/ =*<s' !(& ex*32/e+ ?i/te&in, ;< )*te is * ,&e*t =*< t( see =%*ts (n )e.0 ?(& t%e next ?e= )*<s' O& <(1 .*n ?i/te& ;< t<2e t( see *// t%e .*//s <(1 nee) t( 3*0e' On t%e (t%e& %*n)+ <(1 .(1/) ?i/te& ;< n*3e t( &evie= =%*ts ,(in, (n =it% * .1st(3e& ;e?(&e <(1 3eet =it% %e&'

NOTE T(-)(s */s( *22e*& in t%e Q1i.0B((0s C*/en)*& K2*,e 494L' An) i? <(1 =*nt Q1i.0B((0s t( &e3in) <(1 *;(1t t(-)(s+ <(1 .*n set 12 &e3in)e&s ?(& t%e3 K2*,e 491L'

$(1 s(&t t(-)(s in t%e T( D( Cist =in)(= ;< ./i.0in, * .(/13n %e*)in,+ s1.% *s 5&i(&it<+ (& ?i/te& t%e /ist ;< .%((sin, ent&ies in t%e )&(2-)(=n /ists *t t%e t(2 (? t%e =in)(=:

A))in, N(tes

: !i/te& ;< t<2e' C/i.0 t%e T<2e ;(x *n) t%en .%((se t%e 0in) (? t(-)( <(1 =*nt t( see+ s1.% *s .*//s <(1 nee) t( 3*0e' On.e <(1 )( t%*t+ t%e t*;/e )is2/*<s (n/< t(-)(s (? t%*t t<2e'

: !i/te& ;< st*t1s' T( ?(.1s (n t*s0s t%*t *&ent .(32/ete <et+ in t%e t*t1s )&(2- )(=n /ist+ .%((se A.tive'

: !i/te& ;< n*3e' T( see t(-)(s ?(& D1st /e*)s+ .1st(3e&s+ ven)(&s+ (& e32/(<ees+ .%((se * .*te,(&< in t%e Wit% )&(2-)(=n /ist'

: !i/te& ;< )*te' T( see t(-)(s t%*t *&e )1e )1&in, * s2e.i?i. ti3e 2e&i()+ .%((se t%e 2e&i() in t%e D*te )&(2-)(=n /ist' CHA5teR 1F: KEE5ING TRACK O!

In Q1i.0B((0s 2012 *n) e*&/ie& ve&si(ns+ t%e&e =*s (n/< (ne n(te ;(x ?(& *// t%e n(tes <(1 *))e) t( * .1st(3e&s (& D(;s &e.(&)' B1t in Q1i.0B((0s 201#+ <(1&e *;/e t( *)) *s 3*n< se2*&*te n(tes *s <(1 =*nt t( .1st(3e&s+ /e*)s+ ven)(&s+ *n) 2#6

e32/(<ees' T( vie= t%e3+ si32/< (2en t%e *22&(2&i*te .ente& KC1st(3e& Cente&+ @en)(& Cente&+ *n) s( (nL+ se/e.t t%e &e.(&) <(1 =*nt K.1st(3e&+ D(;+ ADDING /e*)+ ven)(&+ (& e32/(<eeL+ *n) t%en ./i.0 t%e N(tes t*; in t%e /(=e&-&i,%t 2*&t (? t%e =in)(=' A// t%e n(tes ?(& t%e se/e.te) &e.(&) *22e*&+ *s )e3(nst&*te) =it% * .1st(3e& in !i,1&e 1F-# K;*.0,&(1n)L'

ADDING NOTE

2#7

QUICKBOOKs 2014: tHe MIssInG

! i GURE 1F-# $(1 .*n *)) * )*te *n) ti3e t( *n ent&< ;< ./i.0- in, t%e D*teGTi3e t*32 ;1tt(n' T( 2&int t%e n(te+ ./i.0 5&int' T( *)) * &e3in)e& (? =%*t <(1 =*nt t( )( *n) =%en+ ./i.0 Ne= T( D(' K5*,e 4F7 )es.&i;es %(= t( .&e*te *n) 3*n*,e t(-)(s'L

On t%e N(tes t*;+ <(1 .*n *))+ e)it+ *n) )e/ete n(tes in t%e s*3e =*< <(1 =(&0 =it% t(-)(s K2*,e 4F7L: 2#4 QUICKBOOKs 2014: tHe MIssInG

: A)) * n(te' Wit% * &e.(&) se/e.te)+ (n t%e N(tes t*;+ ./i.0 M*n*,e N(tes>A)) Ne=' T%e N(te2*) )i*/(, ;(x (2ens =it% t%e &e.(&)s .(nt*.t in?(&3*ti(n ?i//e) in *s s%(=n in !i,1&e 1F-# K?(&e,&(1n)L' T( 0ee2 t&*.0 (? =%en .(nve&s*ti(ns %*22en+ ./i.0 D*teGTi3e t*32 ;e?(&e <(1 st*&t t<2in,' I? <(1&e *))in, * n(te *;(1t s(3et%in, t%*t %*22ene) (n * )*< (t%e& t%*n t()*<+ <(1 %*ve t( t<2e in t%e )*te'

: E)it * n(te' e/e.t t%e n(te <(1 =*nt t( e)it+ *n) t%en ./i.0 M*n*,e N(tes>E)it e/e.te) N(te'

: De/ete * n(te'

e/e.t t%e n(te <(1 =*nt t( )e/ete+ *n) t%en ./i.0 M*n*,e

N(tes>De/ete e/e.te) N(te'

NOTE In t%e Ce*) Cente&+ <(1 .*n (n/< *)) n(tesO<(1 .*nt e)it (& )e/ete t%e3' H(=eve&+ <(1 .*n e)it *n) )e/ete n(tes (n.e <(1 .(nve&t * /e*) t( * .1st(3e& K2*,e 92L'

T%e N(tes t*; )is2/*<s *// t%e n(tes <(1ve *))e) ?(& t%e se/e.te) &e.(&)' T( /i3it t%e n(tes t( * )*te &*n,e+ ./i.0 t%e D*te ;(x *n) .%((se t%e ti3e 2e&i() <(1 =*nt+ s1.% *s 4T%is M(nt%-t(-)*te'J

CHA5teR 1F: KEE5ING TRACK O!

2#6

=%( /(,s int( t%e .(32*n< ?i/e+ *n) <(1 nee) *)3inist&*t(& Re3in)e&s REMINDER Q1i.0B((0s &e3in)s <(1 =%en t( 2e&?(&3 3*n< *..(1ntin, *n) ;1siness t*s0s+ s( <(1 .*n s*ve <(1& ;&*in .e//s ?(& &e3e3;e&in, 3(&e i32(&t*nt t%in,s O/i0e <(1& *nnive&s*&<' Even i? <(1& ;&*in is t%e siQe (? * s3*// 2/*net+ <(1&e /i0e/< t( &e/< (n Q1i.0B((0s &e3in)e&s t( n1),e <(1 =%en its ti3e t( 2&int .%e.0s+ 2&int (& e3*i/ inv(i.es+ &e3in) <(1& .1st(3e&s t( 2*< (ve&)1e inv(i.es+ )e2(sit 2*<3ents+ *n) s( (n' An) =%en <(1 t1&n (n &e3in)e&s ?(& t()(s+ t%e 2&(,&*3 .*n ,ive <(1 %ints *;(1t *n< t*s0 t%*t <(1 )(nt =*nt t( ?(&,et+ =%et%e& its ?(& * .1st(3e&+ ven)(&+ e32/(<ee+ (& <(1&se/?'

T( (2en t%e Re3in)e&s =in)(=+ s%(=n in !i,1&e 1F-4+ .%((se C(32*n<>Re3in)e&s' A/te&n*tive/<+ <(1 .*n ./i.0 t%e 4@ie= &e3in)e&sJ i.(n *t t%e t(2 &i,%t (? t%e Q1i.0- B((0s 3en1 ;*&N t%e i.(n /((0s /i0e *n */*&3 ./(.0 *n) in./1)es * ?/*, t%*t in)i.*tes %(= 3*n< &e3in)e&s *&e =*itin, ?(& <(1' K ee 2*,e 772 t( /e*&n %(= t( 3*0e Q1i.0- B((0s (2en t%e Re3in)e&s =in)(= eve&< ti3e <(1 (2en * .(32*n< ?i/e'L $(1 .*n te// Q1i.0B((0s =%et%e& <(1 =*nt it t( )is2/*< s133*&ies (& in)ivi)1*/ &e3in)e&s' A s133*&< )is2/*<s * %e*)in, *n) t%e t(t*/ *3(1nt (? 3(ne< ?(& t%*t .*te,(&<' Wit% )et*i/s+ <(1 see e*.% t&*ns*.ti(n (n * se2*&*te /ine'

TI5 In t%e Re3in)e&s =in)(=+ ./i.0 C(//*2se A// (& Ex2*n) A// t( s=it.% eve&< .*te,(&< t( * s133*&< (& )et*i/s+ &es2e.tive/<'

! i GURE 1F-4 T%e =*< in?(&3*ti(n is )is2/*<e) in t%is =in)(= )e2en)s (n =%*t settin,s <(1 2#7 QUICKBOOKs 2014: tHe MIssInG

.%((se in Q1i.0B((0s Re3in)e&s 2&e?e&- en.es+ s%(=n in !i,1&e 1F-6' T( *)D1st <(1& 2&e?e&en.es+ ./i.0 t%e et

5&e?e&en.es ;1tt(n s%(=n %e&e+ (& .%((se E)it>5&e?e&en.es>Re3in)e&'

O1t (? t%e ;(x+ Q1i.0B((0s *1t(3*ti.*//< sets eve&< 0in) (? &e3in)e& t( s%(= * s13- 3*&<+ ;1t <(1 .*n te// t%e 2&(,&*3 =%*t <(1 =*nt &e3in)e&s ?(& *n) =%en <(1 =*nt t( ;e &e3in)e)' T( .1st(3iQe <(1& &e3in)e&s+ .%((se E)it>5&e?e&en.es>Re3in)e&s+ *n) t%en ./i.0 t%e C(32*n< 5&e?e&en.es t*;' KRe3in)e&s settin,s *22/< t( eve&<(ne

CHA5teR 1F: KEE5ING TRACK O!

2#8

REMINDER

t%e3'L

As s%(=n in !i,1&e 1F-6+ <(1 .*n s2e.i?< t%e /eve/ (? )et*i/ ?(& e*.% t<2e (? &e3in)e& *n)+ in s(3e .*ses+ =%en <(1 =*nt Q1i.0B((0s t( &e3in) <(1' T%e %(= 133*&< (2ti(ns te// Q1i.0B((0s t( )is2/*< * sin,/e &e3in)e& *n) t%e t(t*/ *3(1nt (? 3(ne< in t%e Re3in)e&s =in)(=+ /i0e t%e 451&.%*se O&)e&s t( 5&intJ &(= in !i,1&e 1F-4' T%e %(= Cist (2ti(ns )is2/*< e*.% t&*ns*.ti(n (n * se2*&*te /ine inste*)+ *s s%(=n ;e/(= t%e 4M(ne< t( De2(sitJ %e*)in, in !i,1&e 1F-4N Q1i.0B((0s )is2/*<s (ne /ine =it% t%e t(t*/ *3(1nt (? 3(ne< t( )e2(sit+ ?(//(=e) ;< * /ine s%(=in, e*.% 2*<3ent'

! i GURE 1F-6 $(1 .*n .%((se %(= *n) =%en Q1i.0B((0s &e3in)s <(1 t( (&)e& invent(&<+ 2*< ;i//s+ *n) s( (n' !(& t&*ns*.ti(ns /i0e ;i//s t%*t &eH1i&e *.ti(n ;< * s2e.i?i. )*te+ <(1 .*n te// Q1i.0B((0s %(= ?*& in *)v*n.e t( &e3in) <(1' I? <(1 )(nt =*nt * &e3in)e& ?(& * s2e.i?i. t<2e (? t&*ns*.ti(n+ .%((se t%e D(nt Re3in) Me (2ti(n'

NOTE $(1 .*n set 12 &e3in)e&s (n/< i? <(1ve t1&ne) (n t%e .(&&es2(n)in, ?e*t1&e' !(& ex*32/e+ i? <(1 )(nt 1se Q1i.0B((0s invent(&<+ t%e 4Invent(&< t( Re(&)e&J &e3in)e& 2&e?e&en.e is )i33e)'

Q1i.0B((0s .*n ,ene&*te &e3in)e&s ?(& t%e ?(//(=in, t&*ns*.ti(ns:

: C%e.0s t( 5&int' T%is &e3in)e& te//s <(1 t%*t <(1ve ,(t .%e.0s H1e1e) 12 t( 2&int' K$(1 *)) .%e.0s t( t%e H1e1e ;< t1&nin, (n t%e 5&int C*te& .%e.0;(x in t%e W&ite C%e.0s =in)(= T2*,e 19#U'L $(1 .*n */s( s2e.i?< %(= 3*n< )*<s n(ti.e <(1 =*nt ;e?(&e t%e )*te <(1 ente&e) t( 2&int t%e .%e.0s'

: 5*<.%e.0s t( 5&int' T%is &e3in)e& te//s <(1 t%*t 2*<.%e.0s *&e =*itin, t( ;e 2&inte)' $(1 .*n s2e.i?< %(= 3*n< )*<s n(ti.e <(1 =*nt ;e?(&e t%e 2*<&(// )*te <(1 ente&e)'

: Inv(i.esGC&e)it Me3(s t( 5&int' T( 2&int inv(i.es (& .&e)it 3e3(s in ;*t.%es+ *s )es.&i;e) (n 2*,e 297+ in t%e C&e*te Inv(i.es =in)(=+ t1&n (n t%e 5&int C*te&

.%e.0;(x' T%is &e3in)e& n(ti?ies <(1 *;(1t 1n2&inte) inv(i.es (& .&e)it 3e3(s' $(1 .*n s2e.i?< %(= 3*n< )*<s n(ti.e <(1 =*nt ;e?(&e t%e inv(i.e (& .&e)it 3e3( )*te <(1 ente&e)'

: Ove&)1e Inv(i.es' T%is &e3in)e& =*&ns <(1 *;(1t inv(i.es t%*t %*ve 2*sse) t%ei& )1e )*tes =it% n( 2*<3ent ?&(3 t%e .1st(3e&' $(1 .*n s2e.i?< %(= 3*n< )*<s (ve&)1e *n inv(i.e nee)s t( ;e ;e?(&e Q1i.0B((0s &e3in)s <(1'

: A/3(st D1e Inv(i.es' T%is &e3in)e& te//s <(1 *;(1t inv(i.es t%*t *&e )1e s((n' Q1i.0B((0s *1t(3*ti.*//< se/e.ts t%e %(= 133*&< (2ti(n ?(& t%is &e3in)e&+ *n) <(1 .*nt .%*n,e it' H(=eve&+ <(1 .*n .%*n,e t%e n13;e& (? )*<s ;e?(&e t%e )1e )*te'

: Asse3;/< Ite3s t( B1i/)' T%is 2&e?e&en.e is *v*i/*;/e (n/< i? <(1 1se Q1i.0B((0s 5&e3ie& (& Ente&2&ise' It =*&ns <(1 =%en t%e H1*ntit< (? *sse3;/e) ite3s )&(2s ;e/(= <(1& ;1i/) 2(int K2*,e 62FL'

: */es Re.ei2ts t( 5&int' I? <(1 H1e1e) 12 s*/es &e.ei2ts t( 2&int *s * ;*t.% K2*,e 297L+ t%is is t%e &e3in)e& *;(1t 2&intin, t%e3' Q1i.0B((0s &e3in)s <(1 *s s((n *s <(1 %*ve *n< s*/es &e.ei2ts t( 2&int'

*/es O&)e&s t( 5&int' T%is 2&e?e&en.e is *v*i/*;/e (n/< i? <(1 1se Q1i.0B((0s

5&e3ie& (& Ente&2&ise+ *n) it &e3in)s <(1 t( 2&int s*/es (&)e&s <(1ve H1e1e) 12'

: Invent(&< t( Re(&)e&' W%en <(1 .&e*te Invent(&< 5*&t ite3s in Q1i.0B((0s+ <(1 .*n set * &e3in)e& ?(& =%en <(1 nee) t( &e(&)e& invent(&< K2*,e 629L' T%is &e3in)e& =*&ns <(1 =%en * s*/es ?(&3 <(1 .&e*te &e)1.es t%e n13;e& (? ite3s (n %*n) ;e/(= <(1& &e(&)e& 2(int' KQ1i.0B((0s ,ene&*tes * &e3in)e& i33e)i*te/<'L

: Bi//s t( 5*<' T%is &e3in)e& n1),es <(1 *;(1t ;i//s <(1 %*ve t( 2*<' KEnte&in, ;i//s is )es.&i;e) (n 2*,e 187'L $(1 .*n s2e.i?< %(= 3*n< )*<s n(ti.e <(1 =*nt ;e?(&e t%e )*te t%e ;i//s *&e )1e'

: Me3(&iQe) T&*ns*.ti(ns D1e' W%en

<(1 3e3(&iQe t&*ns*.ti(ns+ <(1 .*n s2e.i?< * )*te ?(& t%e next (..1&&en.e K2*,e #07L' T%is &e3in)e& te//s <(1 *;(1t &e.1&&in, 3e3(&iQe) t&*ns*.ti(ns' $(1 .*n s2e.i?< %(= 3*n< )*<s n(ti.e <(1 =*nt ;e?(&e t%e next s.%e)1/e) (..1&&en.e'

REMINDER

: M(ne< t( De2(sit' W%en <(1 &e.eive 2*<3ents+ <(1 .*n ,&(12 t%e3 =it% (t%e& 1n)e2(site) ?1n)s s( <(1 *&ent &1nnin, t( t%e ;*n0 eve&< ?ive 3in1tes *s .%e.0s 2(1& in' I? <(1 =*nt t( 21t <(1& 3(ne< t( =(&0 *s s((n *s 2(ssi;/e+ t1&n (n t%is .%e.0;(x t( &e.eive * &e3in)e& *s s((n *s <(1 %*ve *n< ?1n)s t( )e2(sit'

: 51&.%*se O&)e&s t( 5&int' T%is &e3in)e& ,ives <(1 * 2&() *;(1t 21&.%*se (&)e&s <(1 %*vent <et 2&inte)'

: T( D( N(tes' T(-)( ite3s .*n in./1)e )*tes+ *s )es.&i;e) (n 2*,e 4F7' T%is &e3in)e& s%(=s <(1 =%en t(-)( ite3s *&e )1e'

NOTE T%e O2en A1t%(&iQ*ti(ns T( C*2t1&e settin, is ,&*<e) (1t 1n/ess <(1 1se Q1i.0B((0s Ente&2&ise'

$OUR CACENDAR !INANCIA $(1& !in*n.i*/ C*/en)*&

T%e C*/en)*& =in)(= K!i,1&e 1F-7L *.ts *s * )*s%;(*&) t%*t s%(=s =%en t&*ns*.- ti(ns *n) t(-)(s =e&e ente&e) (& *&e )1e' T( (2en it+ .%((se C(32*n<>C*/en)*&+ (& ./i.0 t%e C*/en)*& i.(n (n t%e i.(n ;*& (& in t%e H(3e 2*,es C(32*n< 2*ne/'

NOTE Un?(&t1n*te/<+ t%e&es n( =*< t( ex.%*n,e t%e t(-)(s *n) t&*ns*.ti(ns (n t%is .*/en)*& =it% *n exte&n*/ .*/en)*& /i0e G((,/e C*/en)*& (& t%e (ne in Mi.&(s(?t O1t/((0' T( see Q1i.0B((0s t(-)(s *n) t&*ns*.ti(ns (n * .*/en)*&+ <(1 %*ve t( /*1n.% Q1i.0B((0s *n) (2en t%e C*/en)*& =in)(='

! i GURE 1F-7 E*.% sH1*&e s%(=s =%*t %*22ene) (& is s122(se) t( %*22en (n t%*t )*<' C/i.0 * )*te sH1*&e t( see t%e t&*ns*.ti(ns )1e (n t%*t )*<' T%e =(&)s 4T( D(J in)i.*te t%*t t%e&es * t(-)( t%*t is )1e (n t%*t )*<N 4D1eJ in)i.*tes t%*t t&*ns*.ti(ns *&e )1e (n t%*t )*<N *n) 4Ente&e)J s%(=s %(= 3*n< t&*ns*.ti(ns =e&e &e.(&)e) =it% t%*t )*te' T%e 2*ne/ (n t%e &i,%t

s%(=s *// t%e t(-)(s *n) t&*ns*.ti(ns t%*t *&e .(3in, 12 (& 2*st )1e *s (? t()*<'

NOTE T%e C*/en)*& =in)(=s t((/;*& in./1)es i.(ns *n) ;(xes ?(& .(nt&(//in, <(1& vie=' He&es =%*t t%e< )( ?&(3 /e?t t( &i,%t: C/i.0 * ;/1e *&&(= t( 3(ve t( t%e 2&evi(1s (& next ti3e 2e&i()' C/i.0 T()*< t( se/e.t t%e sH1*&e ?(& t()*<s )*te' C/i.0 t%e i.(ns t( )is2/*< (ne )*<+ (ne =ee0+ (& (ne 3(nt%+ ?&(3 /e?t t( &i,%t' Use t%e %(= )&(2-)(=n /ist t( 2i.0 t%e t&*ns*.ti(ns <(1 =*nt t( see in t%e .*/en)*&'

O1t (? t%e ;(x+ t%e C*/en)*& =in)(= %*s t%&ee 2*nes:

: T%e .*/en)*& initi*//< )is2/*<s *n enti&e 3(nt%' E*.% sH1*&e in t%e .*/en)*& s133*&iQes t%e t&*ns*.ti(ns *n) t(-)(s ?(& t%*t )*<+ *s s%(=n in !i,1&e 1F-7' !(& ex*32/e+ ./i.0 (n * ,iven )*<+ *n) <(1 see t%e t(-)(s *n) t&*ns*.ti(ns )1e (n t%*t )*<' D(1;/e-./i.0 * t(-)( t( (2en it in t%e E)it T( D( )i*/(, ;(x+ (& )(1;/e-./i.0 * t&*ns*.ti(n t( (2en it in its .(&&es2(n)in, =in)(= KC&e*te Inv(i.es ?(& *n inv(i.e+ ?(& ex*32/eL'

TI5 T( see 3(&e )et*i/ in t%e .*/en)*&+ s=it.% t( * =ee0/< (& even * )*i/< vie=' At t%e t(2 (? t%e =in)(=+ ./i.0 t%e ?i&st ;1tt(n t( t%e &i,%t (? t%e T()*< ;1tt(n t( )is2/*< * sin,/e )*< in t%e .*/en)*& 2*ne' T%e )*i/< vie= s%(=s t&*ns*.ti(ns *n) t(-)(s ?(& * )*<+ si3i/*& t( =%*t <(1 see in t%e ;(tt(3 2*ne (? t%e C*/en)*&' C/i.0 t%e se.(n) ;1tt(n t( )is2/*< * =ee0/< vie='

: T%e U2.(3in, *n) D1e 2*ne (n t%e &i,%t /ists t%e t(-)(s *n) t&*ns*.ti(ns t%*t *&e (n )e.0 (& 2*st )1e *s (? t()*<+ =%i.% is in.&e)i;/< %*n)< ?(& st*<in, (n t(2 (? <(1& ;((00ee2in, *n) ;1siness *.tivities' D(1;/e-./i.0 * t(-)( t( (2en t%e E)it T( D( )i*/(, ;(x =it% t%e )et*i/s *;(1t =%*t <(1&e s122(se) t( )( *n) =%en' D(1;/e-./i.0 * t&*ns*.ti(n t( (2en it in its .(&&es2(n)in, =in)(='

$OU &i,%t e),e' T( .(//*2se t%e *.tivit< 2*ne+ ./i.0 t%e 12 *&&(= *t its t(2 &i,%tN t( ex2*n) t%e 2*ne+ ./i.0 t%e )(=n *&&(=' I? <(1 ./i.0 t%e D*i/< @ie= ;1tt(n *t t%e t(2 (? t%e =in)(= K21t <(1& .1&s(& (ve& e*.% ;1tt(n t( see * t((/ti2 =it% t%e ;1tt(ns n*3eL+ t%e .*/en)*& )is*22e*&sN t( &est(&e t%e .*/en)*&+ ./i.0 t%e Wee0/< @ie= (& M(nt%/< @ie= ;1tt(n'

: T%e *.tivit< 2*ne *t t%e ;(tt(3 (? t%e =in)(= /ists t%e t(-)(s *n) t&*ns*.- ti(ns t%*t =e&e ente&e) (& *&e )1e (n t%e )*te <(1 se/e.t in t%e .*/en)*&' T%e .1st(3e&s te/e2%(ne n13;e& is /iste) ?(& inv(i.es+ =%i.% is %*n)< i? <(1 =*nt t( .*// *n) ?in) (1t =%en <(1 .*n ex2e.t * 2*<3ent' I? * )*< is 2*&ti.1/*&/< ;1s<+ <(1 .*n ex2*n) t%is 2*ne ;< 2(intin, <(1& .1&s(& *t t%e t%&ee ;/1e )(ts *t t%e t(2 (? t%e 2*ne *n) t%en )&*,,in,'

NOTE T( %i)e t%e 4U2.(3in, *n) D1eJ 2*ne+ ./i.0 t%e &i,%t *&&(= (n its /e?t e),eN t( &est(&e t%is 2*ne+ ./i.0 t%e /e?t *&&(= (n t%e C*/en)*& 2*nes

$OU !INANCIAC CACENDAR

CHA5TER 19 M*n*,in, Q1i.0B((0s !i/es

%en .(32*n< /e),e&s =e&e 3*)e (? 2*2e&+ <(1 %*) t( ;e .*&e?1/ n(t t( te*& t%e 2*,es (& s2i// .(??ee (n t%e3' T()*<s e/e.t&(ni. ;((0s &eH1i&e t%ei& (=n s(&t (? .*&e *n) ?ee)in,' 5&(te.tin, <(1& W Q1i.0B((0s ?i/es is essenti*/+ n(t (n/< ;e.*1se t%e< te// t%e ?in*n.i*/ st(&< (? <(1& .(32*n<+ ;1t */s( ;e.*1se .(321te&s *&e n(t(&i(1s ?(& .%e=in, 12 )*t* in *// s(&ts (? =*<s'

Q1i.0B((0s ?i/es %*ve * ?e= *)v*nt*,es (ve& t%ei& 2*2e&-;*se) &e/*tives' M(st i3- 2(&t*nt/<+ <(1 .*n 3*0e .(2ies (? t%e3 ?(& s*?e0ee2in,' KQ1i.0B((0s .*n */s( .&e*te * s2e.i*/ .(2< (? <(1& .(32*n< ?i/e s( <(1 *n) <(1& *..(1nt*nt .*n ;(t% =(&0 (n it *t t%e en) (? t%e <e*&N see 2*,e 480 ?(& )et*i/s'L I? 241

WITCHIN G seve&*/ 2e(2/e =(&0 (n <(1& .(32*n< ?i/e si31/t*ne(1s/<+ <(1// /e*&n =%en *n) %(= t( s=it.% ?&(3 31/ti-1se& 3()e t( sin,/e-1se& 3()e s( <(1 .*n 2e&?(&3 t%e %(1se0ee2in, t*s0s t%*t &eH1i&e )e)i.*te) *..ess' T%is .%*2te& ?(.1ses (n t%e 3(st i32(&t*nt t%in,s <(1 .*n )( =it% <(1& Q1i.0B((0s ?i/es: ;*.0 t%e3 12 *n) .(2< t%e3' It */s( ex2/*ins =%< *n) %(= t( ve&i?<+ .(n)ense+ *n) )e/ete <(1& ?i/es+ =%i.% <(1// )( /ess (?tenOi? eve&'

=it.%in, Bet=een M1/ti- *n) in,/e-Use& M()e

In Q1i.0B((0s+ s(3e 3*inten*n.e t*s0s &eH1i&e t%*t (n/< (ne 2e&s(n %*ve *.- .ess t( t%e .(32*n< ?i/e' ( i? <(1 t(/) Q1i.0B((0s t( set 12 <(1& .(32*n< ?i/e in 31/ti-1se& 3()e =%en <(1 .&e*te) it+ <(1 %*ve t( s=it.% t( sin,/e-1se& 3()e ?(& t%e ?(//(=in, t*s0s:

242

QUICKBOOKs 2014: tHe MIssInG

INGCE-U ER MODE

: Me&,e (& )e/ete *..(1nts *n) ite3s'

CHA5TER

et 12 s(3e *s2e.ts (? <(1& .(32*n< ?i/e+ s1.% *s ?in*n.e .%*&,es'

: C(n)ense (& ex2(&t )*t*'

: *ve *n *..(1nt*nts .(2< (? <(1& .(32*n< ?i/e K*/t%(1,% <(1 .*n (2en (& .(nve&t *n existin, (ne =%i/e in 31/ti-1se& 3()eL'

TI5 $(1 .*n ve&i?< )*t* K2*,e 614L =%i/e in 31/ti-1se& 3()e+ */t%(1,% t%e ve&i?i.*ti(n isnt *s &i,(&(1s *s t%e (ne 2e&?(&3e) =%i/e in sin,/e-1se& 3()e' in,/e-1se& 3()e .*n */s( s2ee) 12 ti3e-.(ns13in, t*s0s /i0e &1nnin, %13(n,(1s &e2(&ts'

T( see =%i.% 3()e <(1& .(32*n< ?i/e is .1&&ent/< in+ )is2/*< Q1i.0B((0s !i/e 3en1' I? <(1 see 4 =it.% t( M1/ti-1se& M()eJ (n t%e 3en1+ its in sin,/e-1se& 3()e' I? <(1 see 4 =it.% t( in,/e-1se& M()eJ inste*)+ its in 31/ti-1se& 3()e'

T%e ,(() ne=s is t%*t <(1 )(nt %*ve t( &e3e3;e& =%i.% t*s0s )e3*n) sin,/e1se& 3()eN Q1i.0B((0s &e3in)s <(1 t( s=it.% 3()es i? <(1 t&< t( 2e&?(&3 * sin,/e-1se&- 3()e t*s0 =%en t%e .(32*n< ?i/e is .%1,,in, *=*< in 31/ti-1se& 3()e' Be.*1se eve&<(ne e/se %*s t( ./(se t%e .(32*n< ?i/e ;e?(&e <(1 .*n s=it.% it t( sin,/e-1se& 3()e+ <(1 3*< ?in) it e*siest t( =*it 1nti/ n( (ne e/se is =(&0in, (n t%e .(32*n< ?i/e Ke*&/< in t%e 3(&nin, (& *?te& ;1siness %(1&s+ s*<L'

He&es %(= <(1 s=it.% ?&(3 31/ti-1se& 3()e t( sin,/e-1se& 3()e: 24#

WITCHIN G 1' I? <(1& sin,/e1se& t*s0 .*nt =*it 1nti/ (?? %(1&s+ *s0 eve&<(ne e/se t( ./(se t%e .(32*n< ?i/e <(1 =*nt t( =(&0 (n'

I? t%e .(32*n< ?i/e )(esnt *22e*& (n t%e O2en 5&evi(1s !i/e s1;3en1+ .%((se !i/e>4O2en (& Rest(&e C(32*n<J inste*)' In t%e 4O2en (& Rest(&e C(32*n<J )i*/(, ;(x+ se/e.t t%e 4O2en * .(32*n< ?i/eJ (2ti(n+ *n) t%en ./i.0 Next' In t%e 4O2en * C(32*n<J )i*/(, ;(x t%*t *22e*&s+ n*vi,*te t( t%e ?(/)e& =%e&e <(1 st(&e t%e ?i/e+ *n) t%en )(1;/e-./i.0 its ?i/en*3e'

#' C%((se !i/e>4 =it.% t( in,/e-1se& M()e'J In t%e 3ess*,e ;(x t%*t *22e*&s te//in, <(1 t%e ?i/e is in sin,/e-1se& 3()e+ ./i.0 OK'

T%e< .*n .%((se !i/e>C/(se C(32*n<GC(,(?? (& si32/< exit Q1i.0B((0s t( ./(se t%e .(32*n< ?i/e'

Q1i.0B((0s ./(ses *// (2en =in)(=s ;e?(&e it s=it.%es t( sin,/e-1se& 3()e' A?te& <(1 ./i.0 OK+ it &e(2ens t%e =in)(=s+ *n) <(1&e &e*)< t( =(&0 s(/( (n t%e .(32*n< ?i/e'

2' W%en eve&<(ne e/se %*s ./(se) t%e .(32*n< ?i/e+ (2en it in Q1i.0B((0s ;< .%((sin, !i/e>O2en 5&evi(1s C(32*n< *n) t%en se/e.tin, t%e .(32*n< ?i/e in t%e s1;3en1'

244

QUICKBOOKs 2014: tHe MIssInG

4' A?te& <(1 ?inis% <(1& sin,/e-1se& t*s0+ s=it.% ;*.0 t( 31/ti-1se& 3()e ;< te//in, <(1 t%e ?i/e is in 31/ti-1se& 3()e+ ./i.0 OK'

BACKING U5

$(1// see *// t%e =in)(=s in Q1i.0B((0s ./(se' A?te& <(1 ./i.0 OK+ t%e< &e*2- 2e*&+ *n) t%e .(32*n< ?i/e is ;*.0 in 31/ti-1se& 3()e'

D(nt ?(&,et t( te// <(1& .(//e*,1es t%*t t%e< .*n /(, ;*.0 int( t%e .(32*n< ?i/e'

B*.0in, U2 !i/es

I? <(1 */&e*)< %*ve * ;*.012 2&(.e)1&e ?(& *// <(1& .(321te& ?i/es+ Q1i.0B((0s B*.012 ?e*t1&e 3i,%t see3 *;(1t *s 1se?1/ *s <(1& *22en)ix' $(1& .(32*n<-=i)e ;*.012s &e,1/*&/< sH1i&&e/ <(1& )*t* ?i/es *=*< in * s*?e 2/*.e+ &e*)< t( &es.1e <(1 s%(1/) )is*ste& st&i0e' ti//+ Q1i.0B((0s B*.012 ?e*t1&e .(32/e3ents even t%e 3(st &(;1st ;*.012 2/*n' An) i? <(1 &1n * 3(3-*n)-2(2 ;1siness+ (n/ine ;*.012s /et <(1 ;*.0 12 *// <(1& )*t* =it%(1t %i&in, *n IT st*??' He&e *&e s(3e =*<s <(1 .*n 21t t%e 2&(,&*3s B*.012 ?e*t1&e t( =(&0:

: B*.0 12 (ne Q1i.0B((0s .(32*n< ?i/e' Be?(&e <(1 ex2e&i3ent =it% * ne= Q1i.0B((0s ?e*t1&e+ <(1 )(nt =*nt t( ;*.0 12 *// <(1& )*t*OD1st t%e .(32*n< ?i/e' T%*t =*<+ i? t%e ex2e&i3ent ,(es te&&i;/< =&(n,+ <(1 .*n &est(&e t%e ;*.012 *n) t&< * )i??e&ent *22&(*.%' $(1 .*n */s( .*// (n Q1i.0B((0s B*.012 =%en <(1ve =(&0e) %*&) (n <(1& .(32*n< ?i/e K2*stin, %1n)&e)s (? invent(&< ite3s int( it ?&(3 Ex.e/+ s*<L *n) t%e t%(1,%t (? /(sin, t%*t =(&0 3*0es <(1 H1e*s<' In ;(t% (? t%ese sit1*ti(ns+ &1nnin, * Q1i.0B((0s 3*n1*/ ;*.012 K2*,e 602L .&e*tes * ;*.012 ?i/e i33e)i*te/<'

: .%e)1/e ;*.012s (? <(1& Q1i.0B((0s )*t*' I? <(1 %*ve t&(1;/e &e3e3;e&in, t( ;*.0 12 <(1& =(&0+ Q1i.0B((0s s.%e)1/e) *n) *1t(3*ti. ;*.012s .*n %e/2' $(1 .*n set t%e 2&(,&*3 t( *1t(3*ti.*//< 24# CHA5teR 19: MANAGING

;*.0 12 * .(32*n< ?i/e *?te& <(1ve (2ene) it * .e&t*in n13;e& (? ti3es' T%*t =*<+ i? <(1 3*n,/e <(1& )*t* (& it ,ets .(&&12te) in s(3e =*<+ <(1 .*n 1se (ne (? t%ese ;*.012s t( &e.(ve&' T%e 2&(,&*3 .*n */s( .&e*te .(32*n<-?i/e ;*.012s *1t(3*ti.*//< *..(&)in, t( t%e s.%e)1/e <(1 s2e.i?<OT1es)*<s t%&(1,% *t1&)*<s *t 2:00 *'3'+ ?(& ex*32/e'

: B*.0 12 <(1& )*t* (n/ine' On/ine ;*.012s *&e * %*n)< */te&n*tive t( settin, 12 <(1& (=n ;*.012 2/*n Ks.%e)1/in, &e,1/*& ;*.012s+ &(t*tin, ;*.012 3e)i*+ st(&in, ;*.012s (??site+ *n) s( (nL' $(1 .*n se/e.t =%i.% )*t* <(1 =*nt t( ;*.0 12 *n) =%en' T%*t =*<+ =%en Q1i.0B((0s .&e*tes t%e ;*.012s+ <(1& ;*.012 ?i/es *&e en.&<2te) *n) st(&e) *t se.1&e )*t* .ente&s 3*n*,e) ;< IT 2&(?es- si(n*/s' I? <(1 )(nt %*ve IT st*?? t( ;*.0 12 <(1& )*t* *n) 0ee2 it se.1&e+ t%is 3et%() 3*< ;e =(&t% eve&< 2enn<' ee t%e ;(x (n 2*,e 604 t( /e*&n 3(&e'

NOTE Q1i.0B((0s ;*.012 ?i/es *&ent 3e&e/< .(2ies (? <(1& .(32*n< ?i/esOt%e<&e .(32&esse) ?i/es t%*t t*0e 12 /ess s2*.e K*;(1t 20 t( 26 2e&.ent /ess+ )e2en)in, (n =%*t <(1 st(&e in <(1& .(32*n< ?i/eL'

244

QUICKBOOKs 2014: tHe MIssInG

BACKING 4' A?te& <(1 ?inis% <(1& sin,/e-1se& t*s0+ s=it.% ;*.0 t( 31/ti-1se& U5 BACKING U5 (& &1n 3()e ;< W%et%e& <(1 =*nt t( set 12 (2ti(ns ?(& <(1& ;*.012s+ s.%e)1/e ;*.012s+ !ICE * ;*.012 i33e)i*te/<+ (2en t%e C&e*te B*.012 )i*/(, ;(x ;< .%((sin, !i/e>B*.012 C(32*n<>C&e*te C(.*/ B*.012'

NOTE W%*t *n) %(= (?ten <(1 ;*.0 12 *&e 12 t( <(1 K(& <(1& .(32*n<s s<ste3 *)3inist&*t(&sL' It )e2en)s (n =%*t in?(&3*ti(n <(1 .*nt *??(&) t( /(se *n) %(= 31.% )*t* <(1&e =i//in, t( &e.&e*te in .*se (? * )is*ste&' M(st .(32*nies ;*.0 12 t%ei& )*t* eve&< ni,%t *n) */s( .&e*te *))iti(n*/ ;*.012 .(2ies )*i/< (& =ee0/< t( st(&e (??site'

I? <(1 &e/< (n <(1& .(32*n<-=i)e ;*.012s+ .(nsi)e& testin, t%ei& &e/i*;i/it< *t /e*st (n.e * <e*&' Te// t%e IT ?(/0s t%*t <(1ve )e/ete) <(1& Q1i.0B((0s .(32*n< ?i/e *n) see i? t%e< .*n 2&(vi)e <(1 =it% * &e.ent ;*.012' KT%en ;&in, t%e3 )(n1ts t%e next )*< *s * t%*n0-<(1'L

C%((sin,

t*n)*&) B*.012 ettin,s

!(& e*.% .(32*n< ?i/e t%*t <(1 ;*.0 12+ <(1 .*n .%((se =%en+ =%e&e+ *n) %(= 3*n< ;*.012s Q1i.0B((0s .&e*tes' T%ese st*n)*&) settin,s *&e ,&e*t ti3es*ve&s *n) 3*0e ?(& .(nsistent ;*.012s' !(& ex*32/e+ <(1 .*n te// Q1i.0B((0s t( *s0 <(1 *;(1t ;*.0in, 12 <(1& )*t* *?te& <(1ve ./(se) t%e .(32*n< ?i/e * s2e.i?i. n13;e& (? ti3es+ (& %*ve it *1t(3*ti.*//< *22en) t%e )*te *n) ti3e t%*t <(1 &1n t%e ;*.012 t( t%e n*3e (? t%e ;*.012 ?i/e' $(1 si32/< .%((se t%ese settin,s (n.e ?(& e*.% .(32*n< ?i/e+ *n) Q1i.0B((0s 1ses t%e3 ?(& eve&< ;*.012 (? t%*t ?i/eO1nti/ <(1 .%*n,e t%e settin,s+ (? .(1&se'

He&es %(= t( .%((se <(1& ;*.012 settin,s:

1' C%((se !i/e>B*.012 C(32*n<>C&e*te C(.*/ B*.012' CHA5teR 19: MANAGING 246

T%e C&e*te B*.012 )i*/(, ;(x (2ens =it% t%e 4C(.*/ ;*.012J (2ti(n se/e.te)'

s*ve t%e ;*.012 ?i/e+ *n) t%en ./i.0 OK t( &et1&n t( t%e B*.012 O2ti(ns )i*/(, ;(x'

2' C/i.0 O2ti(ns'

T%e B*.012 O2ti(ns )i*/(, ;(x K!i,1&e 191L /*<s (1t <(1& .%(i.es ?(& ;*.0in, 12 t%e .1&&ent .(32*n< ?i/e'

T( 2&(te.t <(1& )*t* ?&(3 ;(t% %13*n e&&(& *n) %*&)=*&e ?*i/1&e+ ;*.0 12 <(1& ?i/e t( * )i??e&ent %*&) )&ive t%*n t%e (ne =%e&e <(1& .(32*n< ?i/e is st(&e)+ (& t( &e3(v*;/e 3e)i* /i0e * CD+ D@D+ (& U B t%13; )&ive' T%*t =*<+ <(1& ;*.012 ?i/e =i// ;e s*?e i? t%e %*&) )&ive =%e&e <(1 0ee2 <(1& .(32*n< ?i/e .&*s%es' !(& t%*t &e*s(n+ i? <(1 .%((se * ;*.012 /(.*ti(n t%*ts (n t%e s*3e )&ive *s =%e&e <(1 st(&e <(1& .(32*n< ?i/e+ =%en <(1 ./i.0 OK in t%e B*.012 O2ti(ns )i*/(, ;(x Kste2 F ;e/(=L+ Q1i.0B((0s )is2/*<s * )i*/(, ;(x =it% t=( ;1tt(ns: C%*n,e C(.*ti(n *n) 4Use t%is /(.*ti(n'J As /(n, *s <(1 &1n .(32*n<=i)e ;*.012s t%*t st(&e <(1& )*t* (n *n(t%e& )is0 (& &e3(v*;/e 3e)i*+ ;*.0in, 12 <(1& .(32*n< ?i/e t( * %*&) )&ive is ?ine ?(& 2&(te.ti(n )1&in, t%e )*<N in t%*t .*se+ ./i.0 4Use t%is

#' T( t%e &i,%t (? t%e 4Te// 1s =%e&e t( s*ve <(1& ;*.012 .(2ies K&eH1i&e)LJ ;(x+ ./i.0 B&(=se' In t%e 4B&(=se ?(& !(/)e&J )i*/(, ;(x+ .%((se =%e&e <(1 =*nt t(

247

QUICKBOOKs 2014: tHe MIssInG

/(.*ti(n'J T( s*ve t%e ;*.012 in * )i??e&ent s2(t+ ./i.0 C%*n,e &et1&ns <(1 t( t%e B*.012 O2ti(ns )i*/(, ;(x s( <(1 .*n ./i.0 B&(=se *,*in'

BACKING !ICE

! i GURE 19-1 T%e t(2 se.ti(n (? t%is )i*/(, ;(x in./1)es settin,s t%*t *22/< (n/< t( /(.*/ ;*.012s+ /i0e t%e /(.*ti(n *n) t%e n13;e& (? ;*.012 .(2ies <(1 =*nt t( s*ve' T%e settin,s in t%e 4On/ine *n) /(.*/ ;*.012J se.ti(n+ (n t%e (t%e& %*n)+ *22/< =%et%e& <(1 .&e*te * ;*.012 (n <(1& .(321te& (& 1se (ne (? Int1its (n/ine ;*.012 se&vi.es K2*,e 604L' !(& ex*32/e+ <(1 .*n s2e.i?< %(= t%(&(1,%/< <(1 =*nt t%e 2&(,&*3 t( ve&i?< t%*t <(1& )*t* isnt .(&&12te)'

CHA5teR 19: MANAGING

246

BACKING NOTE T%e 4B&(=se ?(& !(/)e&J )i*/(, ;(x )(esnt /et <(1 .&e*te * ne= ?(/)e&' ( i? <(1 =*nt t( s*ve <(1& ;*.012s in * ?(/)e& t%*t )(esnt exist <et+ ./i.0 C*n.e/ *n) .&e*te t%e ne= ?(/)e& in Win)(=s Ex2/(&e&' T%en+ in t%e B*.012 O2ti(ns )i*/(, ;(x+ ./i.0 B&(=se'

4' ( t%*t <(1 neve& (ve&=&ite * ;*.012 ?i/e+ 3*0e s1&e t%e 4A)) t%e )*te *n) ti3e (? t%e ;*.012 t( t%e ?i/e n*3e K&e.(33en)e)LJ .%e.0;(x is t1&ne) (n'

Wit% t%is settin, t1&ne) (n+ =%en Q1i.0B((0s .&e*tes t%e ;*.012 ?i/e+ it t*.0s * ti3est*32 (nt( t%e en) (? t%e ?i/en*3e 2&e?ix s( t%*t t%e n*3e /((0s s(3et%in, /i0e D(1;/e T&(1;/e+ In. KB*.012 B1/ 19+2014 0F 47 5ML'H;;' T%*t =*<+ 1n/ess <(1 3*0e 31/ti2/e ;*.012s =it%in * 3in1te (? e*.% (t%e&+ <(1 .*n ;e s1&e t%e ?i/en*3es *&e 1niH1e'

6' T( .*2 t%e n13;e& (? ;*.012 .(2ies <(1 s*ve+ 0ee2 t%e 4Ci3it t%e n13;e& (? ;*.012 .(2ies in t%is ?(/)e& t(J .%e.0;(x t1&ne) (n *n) .%((se * n13;e&'

Wit% t%is settin, (n+ Q1i.0B((0s t*0es .*&e (? )e/etin, (/)e& ;*.012 ?i/es' T%e 2&(,&*3 *1t(3*ti.*//< sets t%e /i3it t( t%&ee+ =%i.% is ?ine i? <(1 1se * ?1//-?/e),e) ;*.012 2&(,&*3 t( ;*.0 12 *// <(1& )*t* in./1)in, <(1& .(32*n< ?i/es' I? <(1 ;*.0 12 <(1& ?i/es t( *n ins*ti*;/e %*&) )is0+ <(1 .*n .%*n,e t%is settin, t( s*ve 12 t( 99 ;*.012s ;e?(&e Q1i.0B((0s st*&ts )e/etin, (/)e& (nes'

247

QUICKBOOKs 2014: tHe MIssInG

!ICE NOTE W%en <(1 .&e*te * ;*.012 t%*t %its t%e /i3it <(1 set ?(& 3*n1*/ ;*.012 .(2ies in t%e ?(/)e&+ Q1i.0B((0s )is2/*<s t%e 4De/ete Ext&* B*.012sVJ )i*/(, ;(x+ =%i.% *s0s <(1 i? <(1 =*nt t( 0ee2 (& )e/ete t%e (/)est 3*n1*/ ;*.012 ?i/e' C/i.0 4$es+ De/eteJ t( )e/ete t%e (/)est ?i/e+ (& 4N(+ D(nt De/eteJ i? <(1 )e.i)e t( 0ee2 t%e ?i/e *?te& *//'

7' T( %*ve Q1i.0B((0s n1),e <(1 t( ;*.0 12 <(1& ?i/e eve&< s( (?ten+ in t%e 4On/ine *n) /(.*/ ;*.012J se.ti(n+ 3*0e s1&e t%e 4Re3in) 3e t( ;*.0 12 =%en I ./(se 3< .(32*n< ?i/e eve&< W ti3esJ .%e.0;(x is (n'

T%*t =*<+ =%en <(1ve ./(se) t%e .(32*n< ?i/e t%*t n13;e& (? ti3es Kits set t( ?(1& 1n/ess <(1 .%*n,e itL+ Q1i.0B((0s )is2/*<s t%e A1t(3*ti. B*.012 3ess*,e ;(x' T( .&e*te * ;*.012 (? <(1& .(32*n< ?i/e+ in t%e 3ess*,e ;(x+ ./i.0 $es t( )is2/*< t%e C&e*te B*.012 )i*/(, ;(x s( <(1 .*n &1n * 3*n1*/ ;*.012' I? <(1 )e.i)e t( ;<2*ss t%is *1t(3*ti. ;*.012+ ./i.0 N( in t%e 3ess*,e ;(x inste*)'

8'

e/e.t * ve&i?i.*ti(n (2ti(n'

I? <(1& .(32*n< ?i/e is in sin,/e-1se& 3()e+ Q1i.0B((0s *1t(3*ti.*//< se/e.ts 4C(32/ete ve&i?i.*ti(n'J !(& * ?i/e in 31/ti-1se& 3()e+ t%e 2&(,&*3 *1t(3*ti- .*//< se/e.ts 4Q1i.0e& ve&i?i.*ti(n+J ;e.*1se .(32/ete ve&i?i.*ti(n isnt *v*i/*;/e ?(& 31/ti-1se& ?i/es' Q1i.0e& ve&i?i.*ti(n+ *s its n*3e s1,,ests+ is s2ee)ie& t%*n 4C(32/ete ve&i?i.*ti(nJ ;1t &is0s /ettin, s(3e .(&&12te) )*t* s/i2 t%&(1,%' I? <(1 =*nt t( 3*0e s1&e t%*t t%e )*t* <(1 s*ve isnt .(&&12t+ ?i&st s=it.% <(1& .(32*n< ?i/e t( sin,/e-1se& 3()e *n) t%en+ in t%e B*.012 O2ti(ns )i*/(, ;(x+ se/e.t t%e 4C(32/ete ve&i?i.*ti(n K&e.(33en)e)LJ (2ti(n' At t%e (t%e& ext&e3e+ ?(& %i,% s2ee)O*n) %i,%e& &is0Ose/e.t 4N( ve&i?i.*ti(n'J

F' W%en *// t%e settin,s /((0 ,(()+ ./i.0 OK t( ./(se t%e B*.012 O2ti(ns )i*/(, ;(x'

I? <(1 see * )i*/(, ;(x t%*t in./1)es * C%*n,e C(.*ti(n ;1tt(n+ see ste2 # ?(& %e/2 )e.i)in, =%i.% (2ti(n t( .%((se'

9' B*.0 in t%e C&e*te B*.012 )i*/(, ;(x+ ./i.0 !inis% t( &1n * ;*.012 =it% t%e settin,s <(1 .%(se'

C/i.0 C*n.e/ t( ./(se t%e )i*/(, ;(x =it%(1t &1nnin, * ;*.012'

B*.0in, U2 M*n1*//< I? <(1 D1st s2ent seve&*/ %(1&s &e.(&)in, t&i.0< t&*ns*.ti(ns in Q1i.0B((0s+ <(1 )e?inite/< =*nt t( s*ve t%*t =(&0' T( &1n * ;*.012 &i,%t *=*<+ %e&es =%*t <(1 )(:

1' I? <(1 =*nt t( ;*.0 12 <(1& ?i/e t( &e3(v*;/e 3e)i* /i0e * CD+ D@D+ (& U B t%13; )&ive+ 21t t%e )is. in t%e )&ive K(& t%e t%13; )&ive int( * U B 2(&tL'

$(1 )(nt %*ve t( 21t t%e 3e)i* in 1nti/ D1st ;e?(&e <(1 ./i.0 *ve+ ;1t <(1 3*< *s =e// )( it n(= s( <(1 )(nt ?(&,et'

2' C%((se !i/e>B*.012 C(32*n<>C&e*te

BACKING !ICE

T%e C&e*te B*.012 )i*/(, ;(x (2ens'

#' T( s*ve t%e ?i/e t( <(1& .(321te&+ .%((se 4C(.*/ ;*.012J Ki? it isnt */&e*)< se/e.te)L+ *n) t%en ./i.0 Next'

T%e C&e*te B*.012 )i*/(, ;(x in./1)es (2ti(ns ?(& ;*.0in, 12 <(1& ?i/e /(.*//<O (n <(1& .(321te&O(& (n/ine' T( .&e*te *n (n/ine ;*.012+ se/e.t K<(1 ,1esse) itL t%e 4On/ine ;*.012J (2ti(n' Q1i.0B((0s (n/ine ;*.012 se&vi.e isnt ?&ee+ ;1t it %*s its *)v*nt*,es+ *s t%e ;(x (n 2*,e 604 ex2/*ins'

4' !(& * /(.*/ ;*.012+ (n t%e 4W%en )( <(1 =*nt t( s*ve <(1& ;*.012 .(2<VJ s.&een+ .%((se 4 *ve it n(=J Ki? it isnt */&e*)< se/e.te)L+ *n) t%en ./i.0 Next' T%e *ve B*.012 C(2< )i*/(, ;(x (2ens t( t%e ?(/)e& <(1 s2e.i?ie) in Q1i.0B((0s ;*.012 (2ti(ns K2*,e 600L+ *s !i,1&e 19-2 s%(=s' I? <(1 =*nt t( s*ve t%e ?i/e s(3e=%e&e e/se+ ;&(=se t( t%e ?(/)e&'

! i GURE 19-2 Q1i.0B((0s *1t(3*ti.*//< ?i//s in t%e 4!i/e n*3eJ ;(x =it% t%e s*3e ?i/en*3e 2&e?ix *s <(1& .(32*n< ?i/e *n) *))s * ti3est*32 t( s%(= =%en <(1 3*)e t%e ;*.012O1n/ess <(1 t(/) it n(t t( Ksee ste2 4 (n 2*,e 601L' !(& ex*32/e+ i? <(1&e ;*.0in, 12 <(1& D(1;/e

BACKING T&(1;/e'H;= ?i/e+ t%e ;*.012 ?i/e 2&e?ix is s(3e- t%in, /i0e 4D(1;/e T&(1;/e KB*.012 A1, 0#+2014 11 #F AML'J T%e 4 *ve *s t<2eJ ;(x is *1t(3*ti.*//< set t( 4QBW B*.012 KX'QBBL+J =%i.% is =%*t <(1 =*nt'

6' C/i.0 *ve'

T%e W(&0in, 3ess*,e ;(x s%(=s Q1i.0B((0s 2&(,&ess *s it ve&i?ies <(1& )*t* *n) .&e*tes t%e ;*.012' W%en its )(ne+ *n(t%e& 3ess*,e ;(x te//s <(1 t%e ;*.012 =*s s1..ess?1/' C/i.0 OK t( ./(se t%e ;(x'

!ICE

5OWER U ER CCINIC

B*.0in, U2 On/ine

,(()+ /((0 *t (t%e& se&vi.es ;e?(&e <(1 3*0e <(1& )e.isi(n' D&(2;(x KY===')&(2;(x'.(3LZ

On/ine ;*.012 se&vi.es .(st 3(ne<+ ;1t *s /(n, *s <(1& Inte&net .(nne.ti(n is &e/*tive/< ?*st+ t%e<&e 1s1*//< * =(&t%=%i/e in- vest3ent' $(1 .*n 1se (ne t( ;*.0 12 *// <(1& )*t*O )*t*;*ses+ )(.13ents+ *n) e3*i/Os( <(1& ;*.012s &esi)e in * )*t* .ente& 3*n*,e) ;< IT ex2e&ts =%( /ive+ e*t+ *n) ;&e*t%e e??e.tive ;*.012 2&(.e)1&es' I n t 1 i t D * t * 5 & ( te . t K Y%t t2: GG* 2 2 . e nte &' i nt 1 it ' . ( 3 G i nt 1 i tZ Y)*t*2&(te.tLZ .*n ;*.0 12 <(1& enti&e .(321te& *n) *1t(3*ti.*//< &1ns ;*.012s in t%e ;*.0,&(1n) eve&< )*< s( t%e< )(nt inte&&12t <(1& =(&0Oeven i? <(1 %*ve <(1& Q1i.0B((0s .(32*n< ?i/e (2en' Int1it &e.(33en)s t%*t <(1 &1n Int1it D*t* 5&(te.t (n (n/< (ne 5C' T%e se&vi.e .(sts S4'96 * 3(nt% t( ;*.0 12 (ne Q1i.0B((0s .(32*n< ?i/e+ (& S9'96 * 3(nt% t( ;*.0 12 <(1& enti&e 5C K12 t( 100 GB (? st(&*,eL' $(1 .*n .%e.0 (1t t%e se&vi.e =it% * #0-)*< ?&ee t&i*/' Int1its ;*.012 se&vi.es *&ent t%e (n/< ,*3e in t(=n' I? t%e ;ene?its (? ;*.0in, 12 (n/ine s(1n)

si3i/*& ;*.012 *n) s<n.%&(niQ*ti(n se&vi.e+ =%i.% (??e&s 6 GB (? st(&*,e ?&ee+ 70 GB ?(& S8'49 2e& 3(nt%+ *n) 12 t( 260 GB ?(& S24'99 2e& 3(nt%' is * ;*.012 *n) s<n.%&(niQ*ti(n se&vi.e+ 2e&?e.t ?(& ?in*n.i*/ 2&(?essi(n*/s (n t%e ,(' W%en <(1 st(&e ?i/es in * s2e.i*/ ?(/)e& (n <(1& .(321te&+ D&(2;(x .(2ies t%e3 t( <(1& (n/ine *..(1nt' I? <(1 %it t%e &(*) =it% <(1& /*2t(2+ D&(2;(x s<n.%&(niQes t%e ?i/es (nt( <(1& /*2t(2 =%en <(1 ,( (n/ine' $(1 initi*//< ,et 2 GB (? st(&*,e ?(& ?&ee K*n) 12 t( 1F GB *s <(1 &e?e& (t%e& 2e(2/e t( t%e se&vi.eLN 100 GB+ 200 GB+ (& 600 GB (? st(&*,e .(sts S9'99+ S19'99+ (& S49'99 * 3(nt%+ &es2e.tive/<' 1,*& <n. KY==='s1,*&s<n.'.(3LZ is * An(t%e& (2ti(n =it% * )i??e&ent *22&(*.% is C&*s%5/*n+ =%i.% /ets <(1 ;*.0 12 ?i/es t( t%e )estin*ti(n (? <(1& .%(i.e: *n(t%e& %*&) )is0 (n <(1& .(321te&+ ?&(3 <(1& /*2t(2 t( <(1& )es0t(2 .(321te&+ t( * .(321te& in *n(t%e& /(.*ti(n+ even ?&(3 * M*. t( * 5C' C&*s%5/*n .(32&esses <(1& ?i/es+ s( ;*.012s t*0e n( ti3e *t *//' $(1 .*n )(=n/(*) C&*s%5/*n s(?t=*&e *t n( .%*&,e+ (& 21&.%*se its (n/ine ;*.012 se&vi.e' ee Y==='.&*s%2/*n'.(3Z ?(& 2&i.in, )et*i/s'

A1t(3*te) B*.012s Q1i.0B((0s .*n ;*.0 12 <(1& )*t* =it%(1t <(1& %e/2 in t=( )i??e&ent =*<s:

: A1t(3*ti. ;*.012' T%is 0in) (? ;*.012 &1ns *?te& <(1 ./(se * .(32*n< ?i/e * s2e.i?i. n13;e& (? ti3es+ =%i.% is ,&e*t ?(& 2&(te.tin, t%e =(&0 <(1 )( in * ?e= ;*.0-t(-;*.0 Q1i.0B((0s sessi(ns' $(1 si32/< ./(se t%e .(32*n< ?i/e *t t%e en) (? * sessi(n *n)+ i? t%is sessi(n %its t%e 3*,i. n13;e&+ Q1i.0B((0s *s0s i? <(1 =*nt t( .&e*te * ;*.012'

: .%e)1/e) ;*.012s' $(1 .*n */s( s.%e)1/e ;*.012s t( &1n *t * s2e.i?i. )*te *n) ti3e Kt<2i.*//< =%en <(1 *&ent *&(1n)L' A s.%e)1/e) ;*.012 ?(& * sin,/e .(32*n< ?i/e is i)e*/ =%en <(1& Q1i.0B((0s )*t* is t%e (n/< )*t* (n <(1& .(321te& (& <(1 =*nt t( ;*.0 12 <(1& ;((0s 3(&e (?ten t%*n <(1& (t%e& )*t*' Ot%e&=ise+ <(1&e ;ette& (?? 1sin, <(1& (2e&*tin, s<ste3s ;*.012 ?e*t1&e K(& *n (n/ine ;*.012 se&vi.eOsee t%e ;(x *;(veL t( s.%e)1/e * ;*.012 t%*t .*2- t1&es *// <(1& )*t*'

T%is se.ti(n ex2/*ins t%e )i??e&en.es ;et=een t%ese (2ti(ns *n) %(= <(1 set 12 e*.% (ne'

ETTING U5 AUTOMATIC BACKU5 A1t(3*ti. ;*.012s &eH1i&e * ;it (? set12+ ;1t (n.e <(1 te// Q1i.0B((0s =%e&e <(1 =*nt t( st(&e t%e ;*.012 ?i/es *n) t%e n13;e& (? sessi(ns ;et=een ;*.012s+ t%e< s2*=n t%e3se/ves H1iet/< in t%e ;*.0,&(1n)' He&es =%*t <(1 )(:

BACKING U5 !ICE

1' C%((se !i/e>B*.012 C(32*n<>C&e*te C(.*/ B*.012' In t%e C&e*te B*.012 )i*/(, ;(x+ se/e.t t%e 4C(.*/ ;*.012J (2ti(n+ *n) t%en ./i.0 Next'

T%e 4W%en )( <(1 =*nt t( s*ve <(1& ;*.012 .(2<VJ s.&een *22e*&s'

2'

e/e.t t%e 4On/< s.%e)1/e ?1t1&e ;*.012sJ (2ti(n+ *n) t%en ./i.0 Next'

Q1i.0B((0s )is2/*<s t%e settin,s <(1 .*n 1se t( )e?ine ;(t% *1t(3*ti. *n) s.%e)1/e) ;*.012s K!i,1&e 19-#L'

! i GURE 19-# T( .%*n,e t%e /(.*ti(n *n) (t%e& )et*i/s (? <(1& *1t(3*ti. ;*.012s+ ./i.0 t%e O2ti(ns ;1tt(n s%(=n %e&e' 5*,e 600 ex2/*ins t%e set- tin,s <(1 .*n .%((se'

CHA5teR 19: MANAGING

249

#' T1&n (n t%e 4 *ve ;*.012 .(2< *1t(3*ti.*//< =%en I ./(se 3< .(32*n< ?i/e eve&< W ti3esJ .%e.0;(x' In t%e text ;(x+ t<2e t%e n13;e& (? sessi(ns <(1 =*nt ;et=een *1t(3*ti. ;*.012s'

!(& ex*32/e+ i? <(1 t<2e 6+ Q1i.0B((0s .&e*tes *n *1t(3*ti. ;*.012 =%en <(1 ./(se t%e .(32*n< ?i/e t%e ?i?t% ti3e sin.e t%e /*st ;*.012'

4' C/i.0 !inis%'

Q1i.0B((0s st*&ts .(1ntin,' A?te& <(1ve .(32/ete) t%e n13;e& (? sessi(ns <(1 s2e.i?ie) ?(& t%e .(32*n< ?i/e+ t%e Q1i.0B((0s A1t(3*ti. B*.012 3ess*,e ;(x *22e*&s+ te//in, <(1 t%*t its .&e*tin, t%e ;*.012'

260

QUICKBOOKs 2014: tHe MIssInG

BACKING U5 !ICE

BACKING NOTE T%e 4Re3in) 3e t( ;*.0 12 =%en I ./(se 3< .(32*n<U5 ?i/e eve&< W ti3esJ settin, in t%e B*.012 O2- ti(ns )i*/(, ;(x K2*,e 600L s(1n)s * /(t /i0e t%e 4 *ve ;*.012 .(2< *1t(3*ti.*//< =%en I ./(se 3< .(32*n< ?i/e eve&< W ti3esJ settin, ?(& s.%e)1/e) ;*.012s+ ;1t t%e< )( )i??e&ent t%in,s' T%e ?(&3e& te//s Q1i.0B((0s t( *s0 <(1 i? <(1 =*nt t( ;*.0 12 <(1& ?i/e *?te& <(1ve ./(se) it t%*t 3*n< ti3es+ =%e&e*s t%e /*tte& te//s Q1i.0B((0s t( .&e*te * ;*.012 ?i/e *1t(3*ti.*//<O=it%(1t *s0in,O*?te& <(1 ./(se t%e .(32*n< ?i/e t%*t 3*n< ti3es'

T%e ?i/e-n*3in, .(nventi(n t%*t Q1i.0B((0s 1ses ?(& *1t(3*ti. ;*.012 ?i/es is t%e ?(//(=in,:

ABUW0WT.(32*n< n*3eU T)*te st*32U Tti3e st*32U

!(& ex*32/e+ t%e ?i&st *1t(3*ti. ;*.012 ?i/e 3i,%t ;e ABUW0WD(1;/e T&(1;/e+ In. M*& 1#+2014 06 18 5M KABU st*n)s ?(& 4*1t(3*ti. ;*.012JL' W%en Q1i.0B((0s .&e*tes t%e next *1t(3*ti. ;*.012+ it &en*3es t%e ?i/e t%*t ;e,ins =it% ABUW0 t( st*&t =it% ABUW1 KABUW1WD(1;/e T&(1;/e+ In. M*& 1#+2014 06 18 5M+ ?(& ex*32/eL+ &en*3es t%e ABUW1 ?i/e t( st*&t =it% ABUW2+ *n) s( (n' Wit% t%is s<ste3+ <(1 */=*<s 0n(= t%*t t%e *1t(3*ti. ;*.012 ?i/e t%*t st*&ts =it% ABUW0 is t%e 3(st &e.ent'

CHEDUCING BACKU5 !OR A INGCE COM5AN$ !ICE A/t%(1,% 3(st .(32*nies ;*.0 12 *// t%ei& .(321te&s (n * &e,1/*& s.%e)1/e+ <(1 .*n set 12 * s.%e)1/e) ;*.012 ?(& <(1& Q1i.0B((0s .(32*n< ?i/e ?(& *n ext&* /*<e& (? s*?et<' I? <(1 ;*.0 12 *// <(1& )*t* eve&< (t%e& )*<+ ?(& ex*32/e+ <(1 3*< =*nt t( ;*.0 12 <(1& .(32*n< ?i/e eve&< ni,%t+ *n) * Q1i.0B((0s s.%e)1/e) ;*.012 is t%e i)e*/ =*< t( )( t%*t' He&es %(= t( s.%e)1/e ;*.012s:

1' C%((se !i/e>B*.012 C(32*n<>C&e *te C(.*/ B*.012' In t%e C&e*te B*.012 )i*/(, ;(x+ se/e.t t%e 4C(.*/ ;*.012J (2ti(n+ *n) t%en ./i.0 Next'

in./1)es * t*;/e s%(=in, s.%e)1/e) ;*.012s <(1ve */&e*)< set 12 Ki? *n<L+ 2/1s e*.% ;*.012s )es.&i2ti(n+ /(.*ti(n+ st*t1s+ *n) next (..1&&en.e'

#' T( set 12 * s.%e)1/e+ ;e/(= t%e t*;/e+ ./i.0 Ne='

Q1i.0B((0s (2ens t%e .%e)1/e B*.012 )i*/(, ;(x K!i,1&e 19-4L+ =%i.% in./1)es *// t%e (2ti(ns <(1 nee) t( set 12 * &e,1/*&/< s.%e)1/e) ;*.012'

4' In t%e Des.&i2ti(n ;(x+ t<2e * 3e*nin,?1/ n*3e ?(& t%e ;*.012+ /i0e D*i/< T%e 4W%en )( <(1 =*nt t( s*ve <(1& ;*.012 .(2<VJ s.&een *22e*&s' (& M(nt%/< O??site'

W%en <(1 ?inis% )e?inin, t%e s.%e)1/e+ t%is )es.&i2ti(n =i// *22e*& in t%e t*;/e in t%e C&e*te B*.012 )i*/(, ;(x' C(nsi)e& in./1)in, t%e ;*.012s ?&eH1en.< *n) /(.*ti(n Ks1.% *s t%e net=(&0 )&ive (& (??site /(.*ti(nL in t%e n*3e'

2' e/e.t t%e 4On/< s.%e)1/e ?1t1&e ;*.012sJ (2ti(n+ *n) t%en ./i.0 Next'

T( 3*0e * ;*.012 &i,%t *=*< *s =e// *s set 12 t%e s.%e)1/e+ se/e.t t%e 4 *ve it n(= *n) s.%e)1/e ?1t1&e ;*.012sJ (2ti(n inste*)' Eit%e& =*<+ t%e s.&een t%*t *22e*&s

! i GURE 19-4 $(1 =(nt nee) 3(&e t%*n * ?e= s.%e)1/e) ;*.012s' !(& inst*n.e+ <(1 .*n .&e*te (ne t( s*ve <(1& )*t* eve&< =ee0ni,%t ?&(3 M(n)*< t%&(1,% !&i)*<+ * se.(n) t( s*ve * =ee0/< ;*.012 eve&< *t1&)*< ni,%t+ *n) * t%i&) t( &1n (n.e * 3(nt% (n *t1&)*< t( .&e*te * ;*.012 D@D t%*t <(1 .*n st(&e (??site'

6' C/i.0 B&(=se t( s2e.i?< t%e ;*.012 /(.*ti(n'

Q1i.0B((0s (2ens t%e 4B&(=se ?(& !(/)e&J )i*/(, ;(x' T( .%((se * ?(/)e&+ %*&) )&ive+ (& (t%e& /(.*ti(n (n <(1& .(321te&+ ex2*n) t%e C(321te& (& M< C(321te& ent&< K)e2en)in, (n <(1& (2e&*tin, s<ste3L+ *n) t%en .%((se t%e /(.*ti(n <(1 =*nt' T( st(&e t%e ;*.012 (n *n(t%e& .(321te& (n <(1& net=(&0+ ex2*n) t%e Net=(&0 (& M< Net=(&0 5/*.es ent&< inste*)+ *n) t%en .%((se * /(.*ti(n' C/i.0 OK =%en <(1&e )(ne'

WARNING I? <(1ve set 12 s.%e)1/e) ;*.012s+ )(nt t1&n (?? <(1& .(321te& =%en <(1 ,( %(3e+ (& t%e ;*.012s =(nt =(&0' An) i? <(1 ;*.0 12 t( * %*&) )&ive (n *n(t%e& .(321te&+ /e*ve t%*t .(321te& &1nnin,+ t(('

RE TORIN : $(1 &e.ent/< *ssi,ne) * 2*ss=(&) t( <(1& *)3inist&*t(& 1se& RE TORING 7' I? <(1 ;*.0 12 <(1& .(32*n< ?i/e t( * %*&) )&ive *n) )(nt =*nt G t( (ve&=&ite K2*,e 827L *n) .*nt &e3e3;e& =%*t it is' BACKU5 t%e 2&evi(1s ;*.012 e*.% ti3e t%e s.%e)1/e) ;*.012 &1ns+ t1&n (n t%e 4N13;e& (? ;*.012 .(2ies t( 0ee2J .%e.0;(x *n)+ in t%e ;(x t( t%e &i,%t (? t%e /*;e/+ t<2e t%e n13;e& (? 2&evi(1s ;*.012s <(1 =*nt Q1i.0B((0s t( 2&ese&ve'

W%en <(1 t1&n (n t%is .%e.0;(x+ Q1i.0B((0s 1ses t%e ?i/en*3e BUW0WT.(32*n< n*3eU T)*te st*32U Tti3e st*32U' !(& ex*32/e+ <(1& s.%e)1/e) ;*.012 ?i/e 3i,%t ;e BUW0WD(1;/e T&(1;/e+ In. e2 24+2014 01 00 AM K BU st*n)s ?(& 4s.%e)1/e) ;*.012JL' E*.% ti3e Q1i.0B((0s .&e*tes * ne= s.%e)1/e) ;*.012 ?i/e+ it &en*3es t%e 2&evi(1s ;*.012s t( t%e next n13;e& in t%e /ist *n) t%en &e2/*.es t%e BUW0 ?i/e =it% t%e ne= ;*.012' !(& ex*32/e+ i? <(1 0ee2 ?(1& ;*.012s+ t%e BUW2 ;*.012 ;e.(3es t%e BUW# ?i/eN t%e BUW1 ?i/e ;e.(3es t%e BUW2 ?i/eN t%e BUW0 ;*.012 ?i/e ;e.(3es t%e BUW1 ?i/eN *n) t%e ne= ;*.012 ;e.(3es t%e ne= BUW0 ?i/e' T%e 3(st &e.ent ;*.012 */=*<s st*&ts =it% 4 BUW0'J

8' In t%e 4 t*&t ti3eJ ;(xes+ .%((se =%en <(1 =*nt t%e ;*.012 t( &1n'

T%ese ;(xes =(&0 (n * 12-%(1& ./(.0+ s( s2e.i?< t%e %(1&+ t%e 3in1te+ *n) AM (& 5M'

TI5 Its e*s< t( .(n?1se 3i)ni,%t *n) n((n (n * 12-%(1& ./(.0 K3i)ni,%t is 12:00 *'3'+ n((n is 12:00 2'3'L' Av(i) t%is ,(t.%* ;< &1nnin, <(1& s.%e)1/e) ;*.012s *t 11:00 2'3'+ 1:00 *'3'+ (& /*te&'

F' T( set t%e ;*.012s ?&eH1en.<+ in t%e 4R1n t%is t*s0 eve&< W =ee0s (nJ ;(x+ se/e.t t%e n13;e& (? =ee0s <(1 =*nt ;et=een ;*.012s+ *n) t%en t1&n (n t%e .%e.0;(xes ?(& e*.% )*< (? t%e =ee0 (n =%i.% <(1 =*nt t%e ;*.012 t( %*22en'

Q1i.0B((0s *))s t%is ;*.012 t( <(1& /ist (? s.%e)1/e) ;*.012s' !(& ex*32/e+ ?(& )*i/< ;*.012s+ in t%e 4R1n t%is t*s0 eve&< W =ee0s (nJ ;(x+ .%((se 1+ *n) t%en t1&n (n t%e .%e.0;(x ?(& e*.% =ee0)*<'

Rest(&in, B*.012s

H*vin, ;*.012 ?i/es .*n &e)1.e <(1& *)&en*/ine /eve/ in * n13;e& (? sit1*ti(ns:

: $(1 3e&,e t=( .1st(3e&s ;< 3ist*0e (& .(33it s(3e (t%e& 3*D(& ?*1x 2*s t%*t <(1 =*nt t( 1n)(' 9' C/i.0 t(&e 5*ss=(&)+ *n) t%en t<2e <(1& Win)(=s 1se& n*3e *n) 2*ss=(&)'

: $(1& .(32*n< ?i/e =(nt (2en+ =%i.% .*n %*22en i? its ;een )*3*,e) ;< * 2(=e& (1t*,e (& * 2(=e& s1&,e'

Q1i.0B((0s nee)s t%is in?( s( it .*n /(, int( t%e .(321te& t( &1n t%e ;*.012'

10' W%en <(1&e )(ne+ ./i.0 OK'

: $(1& %*&) )is0 .&*s%es *n) t*0es *// <(1& )*t* =it% it'

WARNING H*&) )is0 .&*s%es 1se) t( ;e )&*3*ti. events *..(32*nie) ;< i32&essive ,&in)in, n(ises' Wit% t()*<s s3*//e&+ ?*ste& %*&) )is0s+ .&*s%es .*n ;e )e.e2tive/< H1iet' ( i? <(1 %e*& *n< ()) s(1n)s e3*n*tin, ?&(3 <(1& .(321te&O/itt/e .%i&2s (& sH1e*0s+ ?(& inst*n.eOst(2 =%*t <(1&e )(in, i33e)i*te/< *n) t*0e it t( * .(321te& &e2*i& s%(2 t( see i? s(3e(ne .*n ?ix it (& &e.(ve& <(1& )*t*' I? <(1 s%1t )(=n <(1& .(321te& *n) it =(nt &e;((t ;e.*1se (? * )is0 .&*s%+ * )*t*-&e.(ve&< .(32*n< .*n s(3eti3es s*/v*,e s(3e (? <(1& )*t*+ ;1t t%e 2&i.e is 1s1*//< in t%e t%(1s*n)s (? )(//*&s' An) i? s3(0e =*?ts ?&(3 <(1& .(321te&+ )(nt ;(t%e& =it% s%1ttin, )(=nOD1st 21// t%e 2/1, *n) ,et t%*t 2122< t( * &e2*i& s%(2'

He&es %(= t( &est(&e * Q1i.0B((0s ;*.012 =%en <(1 nee) t( &e.(ve& ?&(3 * 3is- t*0e (& )*3*,e) )*t*:

1' I? <(1 ;*.0e) 12 <(1& )*t* t( &e3(v*;/e 3e)i*+ 21t t%e )is. .(nt*inin, t%e ;*.012 in t%e *22&(2&i*te )&ive'

I? <(1 ;*.0e) 12 <(1& )*t* t( *n(t%e& %*&) )&ive (n <(1& .(321te& (& (n * net=(&0+ 3*0e s1&e <(1 %*ve *..ess t( t%*t )&ive'

2' C%((se !i/e>B*.012 C(32*n<>Rest(&e 5&evi(1s C(.*/ B*.012+ *n) t%en .%((se t%e ;*.012 ?i/e <(1 =*nt t( &est(&e (n t%e s1;3en1 t%*t *22e*&s'

I? t%e ;*.012 <(1 =*nt isnt /iste) in t%e s1;3en1+ .%((se !i/e>4O2en (& Re- st(&e C(32*n<J inste*)' In t%e 4O2en (& Rest(&e C(32*n<J )i*/(, ;(x+ s%(=n in !i,1&e 19-6+ se/e.t t%e 4Rest(&e * ;*.012

.(2<J (2ti(n+ *n) t%en ./i.0 Next' e/e.t 4C(.*/ ;*.012+J *n) t%en ./i.0 Next' !in*//<+ in t%e O2en B*.012 C(2< )i*/(, ;(x+ n*vi,*te t( <(1& ;*.012 ?i/e *n) )(1;/e-./i.0 its n*3e'

! i GURE 19-6 i3i/*& t( =%en <(1 .&e*te ;*.012s+ <(1 %*ve t( te// Q1i.0B((0s t%*t <(1 =*nt t( &est(&e * ;*.012 ?i/e *n) =%e&e t%*t ?i/e is' !&(3 t%is )i*/(, ;(x+ <(1 .*n (2en * &e,1/*& .(32*n< ?i/e+ &est(&e * ;*.012+ &e- st(&e * 2(&t*;/e ?i/e K2*,e 611L+ (& .(nve&t *n *..(1nt*nts .(2< K<(1// see t%is /*st (2ti(n (n/< i? *n *..(1nt*nts .(2< (? <(1& .(32*n< ?i/e T2*,e 480U existsL'

NOTE Q1i.0B((0s 2011 *n) /*te& ve&si(ns .*n &est(&e ;*.012 ?i/es t( * ?(&3*t <(1 .*n 1se in Q1i.0B((0s 2010 (& e*&/ie&Oi?+ ?(& ex*32/e+ * ./ient is sti// 1sin, Q1i.0B((0s 2009 *n) *s0s <(1 ?(& * .(2< (? %e& .(32*n< ?i/e' T%e ;(x (n 2*,e 611 te//s <(1 =%< *n) %(= t( &est(&e * ;*.012 ?(& *n e*&/ie& Q1i.0B((0s ve&si(n'

ENDING RE TORING BACKU5 COM5AN #' In t%e 4O2en (& Rest(&e C(32*n<J )i*/(, ;(x+ t%e 4W%e&e )($ <(1 =*nt t( !ICE &est(&e t%e ?i/eVJ s.&een 3*0es it ./e*& t%*t <(1 nee) t( .%((se t%e &est(&e /(.*ti(n .*&e?1//<' C/i.0 Next *n)+ in t%e 4 *ve C(32*n< !i/e *sJ )i*/(, ;(x+ .%((se t%e ?(/)e& =%e&e <(1 =*nt t( &est(&e t%e ?i/e'

I? <(1 &est(&e t%e ;*.012 t( <(1& &e,1/*& .(32*n<-?i/e ?(/)e&+ <(1 &1n t%e &is0 (? (ve&=&itin, <(1& existin, .(32*n< ?i/e' I? t%*ts =%*t <(1 =*nt ;e.*1se <(1& &e,1/*& ?i/e =(nt (2en+ t%en ?ine' Ot%e&=ise+ t( ;e s*?e+ &est(&e t%e ;*.012 t( <(1& )es0t(2' T%en+ (n.e <(1 0n(= t%*t t%e &est(&e) .(32*n< ?i/e is t%e (ne <(1 =*nt+ <(1 .*n 3(ve it t( t%e ?(/)e& =%e&e <(1 st(&e <(1& &e,1/*& .(32*n< ?i/es'

4' In t%e 4!i/e n*3eJ ;(x+ t<2e * ne= n*3e ?(& t%e ?i/e <(1&e *;(1t t( &est(&e'

Q1i.0B((0s ?i//s in t%e 4!i/e n*3eJ ;(x =it% t%e .(32*n< ?i/es n*3e K3in1s t%e ti3est*32L' T%e s*?est *22&(*.% is t( 3()i?< t%is n*3e t( in./1)e * 1niH1e i)enti?ie&+ s( <(1 )(nt (ve&=&ite <(1& existin, .(32*n< ?i/e'

TI5 I? <(1 ,ive * &est(&e) ?i/e * )i??e&ent n*3e *s * 2&e.*1ti(nO4D(1;/e T&(1;/e Rest(&e)+J ?(& ex*32/eO<(1 .*n t&i.0 Q1i.0B((0s int( &en*3in, t%e ?i/e *?te& <(1&e s1&e its t%e (ne <(1 =*nt' T( )( t%*t+ .&e*te * 3*n1*/ ;*.012 (? t%e ?i/e K2*,e 602L' T%en+ i33e)i*te/< &est(&e it =it% t%e .(32*n< ?i/en*3e <(1 =*nt K4D(1;/e T&(1;/e+J in t%is ex*32/eL'

6' C/i.0 *ve'

I? <(1&e &est(&in, * ;*.012 (? * .(32*n< ?i/e t%*t */&e*)< exists *n) )i)nt 1se * 1niH1e ?i/en*3e in ste2 4+ Q1i.0B((0s =*&ns <(1 t%*t <(1&e *;(1t t( (ve&=&ite *n existin, ?i/e' I? t%e (&i,in*/ ?i/e is .(&&12t (& =(nt (2en ?(& s(3e &e*s(n+ ./i.0 $es ;e.*1se t%*ts ex*.t/< =%*t <(1 =*nt t( )(' In t%e De/ete Enti&e !i/e )i*/(, ;(x t%*t *22e*&s+ <(1 */s( %*ve t( t<2e $es t( .(n?i&3 t%*t <(1 =*nt t( )e/ete t%e ?i/e' KIts ;ette& t( t*0e t%ese 2&e.*1ti(ns t%*n t( (ve&=&ite t%e =&(n, ?i/e *n) %*ve t( )i, (1t <et *n(t%e& ;*.012'L

I? t%e &est(&e) ?i/e %*s * 2*ss=(&)+ <(1 %*ve t( /(, in+ D1st *s <(1 )( in * &e,1/*& .(32*n< ?i/e' W%en <(1 see * 3ess*,e t%*t s*<s <(1& )*t* %*s ;een &est(&e) s1.- .ess?1//<+ ./i.0 OK t( (2en t%e .(32*n< ?i/e *n) &eente& *n< t&*ns*.ti(ns t%*t *&ent in./1)e) in t%e ;*.012'

NOTE I? &est(&in, * ;*.012 .(2< ?&(3 &e3(v*;/e 3e)i* KCD+ D@D+ (& U B t%13; )&iveL )(esnt =(&0+ t&< .(2<in, t%e .(ntents (? t%e ;*.012 3e)i* t( <(1& %*&) )&ive *n) t%en &est(&in, t%e ;*.012 ?i/e ?&(3 t%e&e' I? t%e &est(&e sti// )(esnt =(&0+ <(1& ;*.012 ?i/e is 2&(;*;/< )*3*,e)+ s( t&< &est(&in, t%e next3(st-&e.ent ;*.012'

I? n(ne (? <(1& ;*.012s =(&0+ Int1it (??e&s )*t*-&e.(ve&< se&vi.es t( ext&*.t )*t* ?&(3 <(1& ;*.012 ?i/es' T%e se&vi.e isnt ?&ee+ ;1t it 3i,%t ;e .%e*2e& t%*n &e;1i/)in, <(1& enti&e .(32*n< ?i/e' T( *&&*n,e ?(& t%is se&vi.e+ .%((se He/2> 122(&t+ *n) t%en+ in t%e %(&iQ(nt*/ n*vi,*ti(n ;*&+ ./i.0 C(nt*.t Us' On t%e 2*,e t%*t (2ens+ ./i.0 * t(2i.+ ./i.0 t%e 4C/i.0 ?(& .(nt*.t in?(J ;1tt(n t%*t *22e*&s+ *n) t%en .*// t%e 2%(ne n13;e& /iste) (n t%e site' I? t%e s12- 2(&t 2e&s(n .*nt &es(/ve t%e 2&(;/e3 =it% <(1& ?i/e+ %e// t&*ns?e& <(1 t( t%e Int1it D*t* Re.(ve&< e&vi.es te*3'

DONT 5ANIC

Rest(&in, t( *n E*&/ie& Q1i.0B((0s @e&si(n

Q1i.0B((0s 2010 *n) 3(&e &e.ent ve&si(ns 1se * ne= *n) i32&(ve) 3et%() t( .(32&ess ;*.012 ?i/es t%*t )(esnt =(&0 =it% e*&/ie& ve&si(ns (? t%e 2&(,&*3' B1t =%en it .(nve&ts * .(32*n< ?i/e t( =(&0 =it% * ne= ve&si(n (? t%e 2&(,&*3+ Q1i.0B((0s ;*.0s 12 <(1& ?i/e s( <(1 .*n &est(&e it in .*se <(1 &1n int( t&(1;/e' ( i? <(1 s=it.% ;*.0 t( *n e*&/ie& ve&si(n (? t%e 2&(,&*3+ <(1 .*nt &est(&e * Q1i.0B((0s 2010 (& /*te& ;*.012 ?i/e )i&e.t/< in t%*t e*&/ie& ve&si(n' He&es =%*t t( )( inste*): 1' In Q1i.0B((0s 2010 (& /*te&+ .%((se !i/e>Uti/ities> Rest(&e B*.012 !(& E*&/ie& Q1i.0B((0s @e&si(n' 2' In t%e 4 e/e.t t%e ;*.012 ?i/e <(1 =*nt t( &est(&eJ se.ti(n (? t%e Rest(&e $(1& C(32*n< !i/e )i*/(, ;(x+ ./i.0 t%e e//i2sis ;1tt(n K[L' T%e O2en B*.012 C(2< )i*/(, ;(x *22e*&s+ )is2/*<in, t%e .(ntents (? t%e ?(/)e& =%e&e <(1 /*st s*ve) ;*.012 ?i/es' #' e/e.t t%e Q1i.0B((0s ;*.012 ?i/e <(1 =*nt t( &est(&e+ *n) t%en ./i.0 O2en'

4' In t%e 4W%e&e )( <(1 =*nt t( s*ve t%e &est(&e) ?i/eVJ se.ti(n (? t%e Rest(&e $(1& C(32*n< !i/e )i*/(, ;(x+ ./i.0 t%e e//i2sis ;1tt(n K[L' T%e 4 *ve C(32*n< !i/e *sJ )i*/(, ;(x *22e*&s s%(=in, t%e .(ntents (? t%e ;*.012 ?(/)e&' 6' N*vi,*te t( t%e ?(/)e& =%e&e <(1 =*nt t( s*ve t%e &est(&e) ?i/eN ?(& ex*32/e+ <(1 3i,%t .%((se t%e ?(/)e& <(1 1se t( st(&e <(1& .(32*n< ?i/es K2*,e 14L' 7' In t%e 4!i/e n*3eJ ;(x+ t<2e * 1niH1e n*3e ?(& t%e &est(&e) ?i/e+ s1.% *s C(32*n<!i/eRest(&e)W01062014+ *n) t%en ./i.0 *ve' 8' B*.0 in t%e Rest(&e $(1& C(32*n< !i/e )i*/(, ;(x+ ./i.0 OK' A 3ess*,e ;(x *22e*&s te//in, <(1 t%*t t%e ?i/e %*s ;een &est(&e) *n) =%e&e it is' C/i.0 OK t( ./(se t%e 3ess*,e ;(x' N(= <(1 .*n (2en t%e &est(&e) ?i/e *s * &e,1/*& .(32*n< ?i/e in t%e e*&/ie& ve&si(n (? Q1i.0B((0s'

en)in, C(32*n< !i/es t( Ot%e&s

Q1i.0B((0s .(32*n< ?i/es .*n ,&(= H1ite /*&,e *s <(1 *)) <e*& *?te& <e*& (? ?i- n*n.i*/ t&*ns*.ti(ns' !(&t1n*te/<+ Q1i.0B((0s .*n .&e*te 2(&t*;/e .(32*n< ?i/es+ * s/i3 ?(&3*t t%*t ?/ies t%&(1,% t%e e3*i/ et%e& *n) s/i2s e??(&t/ess/< (nt( &e3(v*;/e 3e)i* /i0e U B t%13; )&ives *n) CDs' $(1 .*n e3*i/ * 2(&t*;/e .(32*n< ?i/e t( <(1& *..(1nt*nt (& t&*ns?e& t%e ?i/e t( * .(//e*,1e ;e?(&e <(1 %e*) (1t (n v*.*ti(n'

TI5 I? <(1 inten) t( =(&0 (n t%e .(32*n< ?i/e *t t%e s*3e ti3e *s <(1& *..(1nt*nt *n) =*nt t( 3e&,e %e& .%*n,es int( <(1& .(2<+ .&e*te *n *..(1nt*nts .(2< K2*,e 480L inste*) (? * 2(&t*;/e .(2<'

Be?(&e <(1 t&*ns3it * .(32*n< ?i/e e/e.t&(ni.*//<On( 3*tte& =%*t ?(&3*t its inO;e s1&e <(1ve *))e) * 2*ss=(&) t( it K2*,e 16L s( n(;()< .*n inte&.e2t it *n) *..ess <(1& ?in*n.i*/ )*t*' T%*t =*<+ t%e 2e&s(n <(1 sen) t%e ?i/e t( nee)s * 1se& n*3e *n) 2*ss=(&) t( (2en it K2*,e 8#1L'

!(& ex*32/e+ * .(32*n< ?i/e t%*ts 3(&e t%*n 10 MB in siQe t1&ns int( * 2(&t*;/e .(32*n< ?i/e (? /ess t%*n 1 MB' 5(&t*;/e .(32*n< ?i/es %*ve * 'H;3 ?i/e extensi(n+ ;1t Q1i.0B((0s .(nve&ts t%e3 t( &e,1/*& .(32*n< ?i/es =it% * 'H;= ?i/e extensi(n =%en <(1 (2en t%e3'

ENDING !ICE TO OTHER 6' C/i.0 OK t( .&e*te t%e C&e*tin, * 5(&t*;/e C(32*n< !i/e COM5AN $ !ICE

C&e*tin, * 2(&t*;/e .(32*n< ?i/e is D1st * =ee ;it 3(&e .(32/i.*te) t%*n s*vin, * ?i/e' K$(1 nee) t( ;e in sin,/e-1se& 3()e t( .&e*te * 2(&t*;/e .(32*n< ?i/e+ s( i? <(1&e in 31/ti-1se& 3()e+ s=it.% t( sin,/e-1se& 3()e *s ex2/*ine) (n 2*,e 498 ;e?(&e ,ettin, st*&te)'L He&e *&e t%e ste2s:

1' C%((se !i/e>C&e*te C(2<'

T%e 4 *ve C(2< (& B*.012J )i*/(, ;(x t%*t *22e*&s /ets <(1 .&e*te * ;*.012 ?i/e+ * 2(&t*;/e .(32*n< ?i/e+ (& *n *..(1nt*nts .(2<'

2'

e/e.t t%e 45(&t*;/e .(32*n< ?i/eJ (2ti(n+ *n) t%en ./i.0 Next'

Q1i.0B((0s (2ens t%e *ve 5(&t*;/e C(32*n< !i/e )i*/(, ;(x K!i,1&e 19-7L' It *1t(3*ti.*//< ?i//s in t%e 4!i/e n*3eJ ;(x =it% t%e n*3e (? <(1& .(32*n< ?i/e+ ?(//(=e) ;< 4K5(&t*;/eL+J *n) sets t%e 4 *ve *s t<2eJ ;(x t( 4Q1i.0B((0s 5(&t*;/e C(32*n< !i/es KX'QBML'J

! i GURE 19-7 Un/i0e t%e *ve B*.012 C(2< )i*/(, ;(x K2*,e 60#L+ t%e *ve 5(&t*;/e C(32*n< !i/e )i*/(, ;(x (2ens t( <(1& .(321te&s )es0t(2 t%e ?i&st ti3e

ENDING *&(1n)' I? <(1 =*nt t( s*ve t%e ?i/e t( * ?(/)e&+ .%((se t%e ?(/)e&' !&(3 t%en (n+ Q1i.0B((0s (2ens t%is )i*/(, ;(x t( t%e /*st ?(/)e& <(1 se/e.te)'

#' C%((se t%e ?(/)e& =%e&e <(1 =*nt t( &est(&e t%e ?i/e'

T%e *ve 5(&t*;/e C(32*n< !i/e )i*/(, ;(x (2ens t( <(1& .(321te&s )es0t(2 t%e ?i&st ti3e <(1 (2en it' A?te& t%*t+ it (2ens t( t%e /*st /(.*ti(n =%e&e <(1 s*ve) * ;*.012 ?i/e (& .(2<'

4' I? <(1 =*nt t( 1se * )i??e&ent ?i/en*3e+ e)it t%e n*3e in t%e 4!i/e n*3eJ ;(x+ *n) t%en ./i.0 *ve'

T%e 4C/(se *n) &e(2enJ 3ess*,e ;(x te//s <(1 t%*t <(1 nee) t( ./(se *n) &e(2en <(1& .(32*n< ?i/e t( .&e*te * 2(&t*;/e ?i/e'

A 3ess*,e ;(x *22e*&s =%en Q1i.0B((0s ?inis%es .&e*tin, t%e 2(&t*;/e .(3- 2*n< ?i/e' C/i.0 OK t( &e(2en <(1& .(32*n< ?i/e' K$(1 .*n te// t%*t t%e .(32*n< ?i/e is (2en =%en <(1 see its n*3e in t%e 3*in Q1i.0B((0s =in)(=s tit/e ;*&' H(=eve&+ <(1 3i,%t %*ve t( &e(2en =in)(=s s1.% *s t%e H(3e 2*,e (& t%e C%*&t (? A..(1nts =in)(='L

!ee/ ?&ee t( vie= t%e 2(&t*;/e .(32*n< ?i/e in Win)(=s Ex2/(&e& *n) *)3i&e its s/ee0 siQe'

O2enin, * 5(&t*;/e C(32*n< !i/e O2enin, * 2(&t*;/e .(32*n< ?i/e is */3(st i)enti.*/ t( &est(&in, * ;*.012 ?i/e+ ex.e2t ?(& * ?e= )i??e&ent settin, /*;e/s' W%en <(1 (2en * 2(&t*;/e .(32*n< ?i/e+ Q1i.0B((0s essenti*//< .(nve&ts it int( * ?1//siQe+ ;(n* ?i)e .(32*n< ?i/e' He&es =%*t <(1 )(:

1' C%((se !i/e>4O2en (& Rest(&e C(32*n<'J

I? t%e N( C(32*n< O2en =in)(= is visi;/e+ <(1 .*n ./i.0 4O2en (& &est(&e *n existin, .(32*n<'J Eit%e& 3et%() (2ens t%e 4O2en (& Rest(&e C(32*n<J )i*/(, ;(x'

2'

e/e.t t%e 4Rest(&e * 2(&t*;/e ?i/eJ (2ti(n+ *n) t%en ./i.0 Next'

Q1i.0B((0s (2ens t%e O2en 5(&t*;/e C(32*n< !i/e )i*/(, ;(x t( t%e /*st ?(/)e& <(1 se/e.te) ?(& 2(&t*;/e .(32*n< ?i/es *n) sets t%e 4!i/es (? t<2eJ ;(x t( 4Q1i.0B((0s 5(&t*;/e C(32*n< !i/es KX'QBMLJ s( t%e )i*/(, ;(xs /ist s%(=s (n/< 2(&t*;/e .(32*n< ?i/es'

#' D(1;/e-./i.0 t%e 2(&t*;/e ?i/e <(1 =*nt t( &est(&e'

A/te&n*tive/<+ ./i.0 its ?i/en*3e *n) t%en ./i.0 O2en'

4' B*.0 in t%e 4O2en (& Rest(&e C(32*n<J )i*/(, ;(x+ t%e 4W%e&e )( <(1 =*nt t( &est(&e t%e ?i/eVJ s.&een 3*0es it ./e*& t%*t <(1 s%(1/) .%((se t%e /(.*ti(n .*&e?1//<' C/i.0 Next'

I? <(1 &est(&e t%e 2(&t*;/e ?i/e t( <(1& &e,1/*& .(32*n<-?i/e ?(/)e&+ <(1// (ve&- =&ite <(1& existin, .(32*n< ?i/e' I? t%*ts =%*t <(1 =*nt+ ?ine' Ot%e&=ise+ ;e s1&e t( .%((se *n(t%e& ?(/)e& (& .%*n,e t%e ?i/en*3e in t%e next ste2'

6' In t%e 4 *ve C(32*n< !i/e *sJ )i*/(, ;(x+ .%((se t%e ?(/)e& t( =%i.% <(1 =*nt t( &est(&e t%e ?i/e' In t%e 4!i/e n*3eJ ;(x+ t<2e * ne= n*3e'

T%e )i*/(, ;(x (2ens t( t%e ?(/)e& <(1 /*st .%(se ?(& 2(&t*;/e ?i/es' I? <(1 =*nt t( &e2/*.e <(1& .(32*n< ?i/e+ .%((se t%e ?(/)e& t%*t %(/)s <(1& eve&<)*< .(32*n< ?i/e'

T%e s*?est *22&(*.% is t( 3()i?< t%e ?i/en*3e t( in./1)e * 1niH1e i)enti?ie&+ s1.% *s 4W&est(&e)2(&t*;/e+J s( <(1 .*n e*si/< i)enti?< t%e ?i/e <(1 &est(&e)' $(1 .*n t%en &en*3e t%e ?i/e /*te& K2*,e 610 )es.&i;es * H1i.0 =*< t( )( s(L'

@ERI!$IN G QUICKBOOK DATA 7' C/i.0 *ve'

I? <(1&e &est(&in, * 2(&t*;/e ?i/e ?(& * .(32*n< ?i/e t%*t */&e*)< exists+ Q1i.0B((0s =*&ns <(1 t%*t <(1&e *;(1t t( (ve&=&ite *n existin, ?i/e' I? t%*ts =%*t <(1 =*nt+ ./i.0 $es+ *n) t%en t<2e $es t( .(n?i&3 t%*t <(1 =*nt t( )e/ete t%e existin, ?i/e' T%e W(&0in, 3ess*,e ;(x s%(=s its 2&(,&ess K&est(&in, * 2(&t*;/e ?i/e .*n t*0e seve&*/ 3in1tesL' W%en t%e ?i/e is &e*)<+ t%e Q1i.0B((0s C(,in )i*/(, ;(x *22e*&s (&+ i? <(1 )(nt 1se * 2*ss=(&)+ t%e ?i/e (2ens'

@e&i?<in, $(1& Q1i.0B((0s D*t*

Q1i.0B((0s ?i/es %i..12 n(= *n) t%en' 5e&%*2s <(1 =(&0e) t%&(1,% * s2e.t*.1/*& t%1n)e&st(&3 *n) * 2(=e& s2i0e Q*22e) * ;it (? <(1& .(32*n< ?i/e+ ?(& ex*32/e' !(&t1n*te/<+ Q1i.0B((0s %*s * ?e*t1&e t%*t .*n s.*n <(1& .(32*n< ?i/es *n) te// <(1 =%et%e& t%e<ve s1??e&e) *n< )*3*,e: t%e @e&i?< D*t* 1ti/it<'

Its * ,(() i)e* t( &1n t%is 1ti/it< eve&< s( (?ten+ D1st t( 3*0e s1&e <(1& .(32*n< ?i/e is OK' H(= (?ten <(1 s%(1/) &1n it )e2en)s (n %(= %*&) <(1 =(&0 <(1& .(32*n< ?i/e+ ;1t 3(nt%/< ve&i?i.*ti(ns *&e in (&)e& ?(& 3(st .(32*nies' T%e 1ti/it< is in)is- 2ens*;/e+ t%(1,%+ i? <(1 n(ti.e *n< (? t%e ?(//(=in, s<32t(3s:

: T%e ?i/e =(nt (2en' (3eti3es+ 3e3(&iQe) t&*ns*.ti(ns ;e.(3e .(&&12t+ =%i.% 2&events <(1 ?&(3 (2enin, <(1& .(32*n< ?i/e'

: E&&(& 3ess*,es' I? <(1 see * 3ess*,e ;(x te//in, <(1 t%*t *n e&&(& %*s (..1&&e)+ Q1i.0B((0s 3*< %*ve * ,/it.% (& <(1& .(32*n< ?i/e 3i,%t ;e )*3*,e)' M*0e s1&e <(1ve inst*//e) t%e /*test 3*inten*n.e &e/e*se ;< .%((sin, He/2>U2)*te Q1i.0B((0s+ *n) t%en ./i.0in, U2)*te N(=' I? <(1 %*ve

@ERI!$IN t%e /*test G 3*inten*n.e &e/e*se inst*//e) *n) <(1 see t%e e&&(& 3ess*,e ;(x *,*in+ t%en ve&i?< <(1& )*t* K2*,e 616L t( .(&&e.t *n< )*t* .(&&12ti(n in <(1& .(32*n< ?i/e'

: Missin, t&*ns*.ti(ns *n) n*3es' T&*ns*.ti(ns (& n*3es t%*t <(1&e s1&e <(1 ente&e) )(nt *22e*& in &e2(&ts (& /ists'

: $(1 .*nt s*ve t&*ns*.ti(ns' Q1i.0B((0s )(esnt s*ve * t&*ns*.ti(n (& s%1ts )(=n =%en <(1 t&< t( s*ve * t&*ns*.ti(n'

: Q1i.0B((0s 3is;e%*ves' Its * ,(() i)e* t( ve&i?< <(1& .(32*n< ?i/e i? Q1i.0B((0s s%1ts )(=n (n its (=n+ <(1& .(321te& .&*s%es+ * 4C(32*n< ?i/e in 1se+ 2/e*se =*itJ 3ess*,e *22e*&s+ (& <(1 see (t%e& st&*n,e ;e%*vi(& ?&(3 Q1i.0B((0s (& <(1& .(321te&'

: Dis.&e2*n.ies (n &e2(&ts' $(1& ;*/*n.e s%eet )(esnt s%(= *// <(1& *..(1nts+ (& t&*ns*.ti(ns s%(= ne,*tive v*/1es inste*) (? 2(sitive (nes'

TI5 I? t%e t(t*/s in <(1& &e2(&ts )(nt see3 &i,%t+ ?i&st .%e.0 t%*t t%e &e2(&ts )*tes *&e .(&&e.t *n) t%*t <(1&e 1sin, t%e &i,%t .*s% (& *..&1*/ *..(1ntin, settin, Ksee 2*,e 774L'

@ERI!$IN G R1nnin, t%e @e&i?< D*t* Uti/it< W%et%e& <(1&e D1st ,ivin, <(1& .(32*n< ?i/e * .%e.012 (& <(1 see si,ns (? 2&(;/e3s+ t%e @e&i?< D*t* 1ti/it< is e*s< t( 1se: next se.ti(n t( /e*&n %(= t( &e;1i/) <(1& )*t*'

1' C/(se Q1i.0B((0s *n) t%en &est*&t it'

T%is 3*0es Q1i.0B((0s .&e*te * ne= QBWIN'/(, ?i/e+ =%i.% =i// .(nt*in (n/< t%e &es1/ts (? t%e )*t* ve&i?i.*ti(n <(1// &1n in ste2 #' KW%en <(1 ve&i?< )*t*+ Q1i.0B((0s *1t(3*ti.*//< &en*3es t%e 2&evi(1s QBWIN'/(, ?i/e t( QBWIN'/(,' (/)1 s( t%*t t%e QBWIN'/(, ?i/e .(nt*ins in?(&3*ti(n ?(& (n/< t%e 3(st &e.ent ve&i?i.*ti(n' Q1i.0B((0s */s( &en*3es (t%e& (/) ?i/es+ .%*n,in, QBWIN'/(,'(/)1 t( QBWIN'/(,'(/)2+ *n) s( (n'L

NOTE $(1 .*n ve&i?< )*t* in 31/ti-1se& 3()e+ */t%(1,% n( (t%e& 1se&s =i// ;e *;/e t( 1se Q1i.0B((0s =%i/e its ve&i?<in, t%e .(32*n< ?i/e' In *))iti(n+ t%e 2&(,&*3 .*n 2e&?(&3 * 3(&e t%(&(1,% ve&i?i.*ti(n =%en t%e ?i/e is in sin,/e-1se& 3()e' ( <(1&e ;est (?? s=it.%in, t( sin,/e-1se& 3()e K2*,e 498L ;e?(&e &1nnin, t%is 1ti/it<'

2' T( st*&t t%e 1ti/it<+ .%((se !i/e>Uti/ities>@e&i?< D*t*' KI? *n< =in)(=s *&e (2en+ ./i.0 OK t( ,ive Q1i.0B((0s 2e&3issi(n t( ./(se t%e3'L

I?+ (n t%e (t%e& %*n)+ Q1i.0B((0s )is2/*<s * 3ess*,e s*<in, t%*t it )ete.te) n( 2&(;/e3s =it% <(1& )*t*+ <(1& ?i/e isnt ne.ess*&i/< %e*/t%<: It .(1/) .(nt*in * 2&(;/e3 t%*t t%e @e&i?< D*t* 1ti/it< )(esnt &e.(,niQe' I? <(1 sti// %*ve 2&(;/e3s =it% <(1& .(32*n< ?i/e *?te& ve&i?<in, it+ t&< &e;1i/)in, it *s )es.&i;e) in t%e next se.ti(n'

$(1 .*n ./(se *// Q1i.0B((0s =in)(=s ;e?(&e <(1 &1n t%e 1ti/it< ;< .%((sin, Win)(=>C/(se A//'

#' I? <(1 see t%e 3ess*,e 4A )*t* 2&(;/e3 2&events Q1i.0B((0s ?&(3 .(ntin1in,J K!i,1&e 19-8L+ t%en <(1& .(32*n< ?i/e %*s s(3e 2&(;/e3s' C(ntin1e t( t%e

@ERI!$IN QUICKBOOK DATA G

! i GURE 19-8 I? <(1 see t%is 3ess*,e+ <(1& .(32*n< ?i/e %*s s1??e&e) s(3e 0in) (? )*3*,e' T%e Re;1i/) D*t* 1ti/it< K2*,e 617L .*n %e/2 ?ix t%e 2&(;/e3s *n) ,et <(1 ;*.0 t( =(&0'

CONDEN ING DATA

Revie=in, 5&(;/e3s I? <(1& .(32*n< ?i/e %*s 4/(st inte,&it<+J t%e @e&i?< D*t* 1ti/it< =&ites )(=n *n< e&&(&s it ?in)s in * ?i/e n*3e) QBWIN'/(,' Be?(&e <(1 &1n t%e Re;1i/) D*t* 1ti/it< )es.&i;e) in t%e next se.ti(n K=%i.% .*n %e/2 ?ix t%e 2&(;/e3s Q1i.0B((0s ?(1n)L+ its * ,(() i)e* t( t*0e * /((0 *t t%is /(, ?i/e *n) &evie= <(1& .(32*n< ?i/es 2&(;/e3s' H(=eve&+ <(1// nee) * 3*2 t( ?in) t%e /(, ?i/e' He&es %(=:

1' 5&ess !2 t( (2en t%e 5&()1.t In?(&3*ti(n )i*/(, ;(x' T%en 2&ess Ct&/I2 t( (2en t%e Te.% He/2 )i*/(, ;(x'

T%e Te.% He/2 )i*/(, ;(x in./1)es seve&*/ t*;s ?(& ins2e.tin, v*&i(1s *s2e.ts (? <(1& .(321te& *n) Q1i.0B((0s'

2' C/i.0 t%e O2en !i/e t*;' In t%e 4 e/e.t * ?i/e t( (2enJ /ist+ ./i.0 QBWIN'COG *n) t%en ./i.0 t%e O2en !i/e ;1tt(n'

T%e ?i/e (2ens in N(te2*)+ *n) <(1 .*n 1se N(te2*)s ?e*t1&es t( 3(ve *&(1n) t%e ?i/e' KI? t%e ?i/e )(esnt (2en+ /*1n.% N(te2*)+ .%((se !i/e>O2en+ *n) t%en )(1;/e-./i.0 t%e QBWIN'/(, ?i/en*3e'L

R1nnin, t%e Re;1i/) D*t* Uti/it< I? <(1& .(32*n< ?i/e is )*3*,e)+ Q1i.0B((0s Re;1i/) D*t* 1ti/it< t&ies t( ?ix it' Int1it &e.(33en)s t%*t <(1 &1n t%e Re;1i/) D*t* 1ti/it< (n/< i? *n Int1it te.%ni.*/ s122(&t 2e&s(n te//s <(1 t(' A/=*<s 3*0e * ;*.012 (? <(1& .(32*n< ?i/e ;e?(&e t&<in, t( &e;1i/) it+ *n) t*0e ext&* .*&e t( 2&event (ve&=&itin, <(1& 2&evi(1s ;*.012sOt%(se ?i/es 3i,%t ;e <(1& (n/< s*/v*ti(n i? t%e &e;1i/) )(esnt =(&0'

T( &1n t%e Re;1i/) D*t* 1ti/it<+ .%((se !i/e>Uti/ities> Re;1i/) D*t*' A 3ess*,e ;(x *22e*&s te//in, <(1 t%*t Q1i.0B((0s is ,(in, t( ;*.0 12 <(1& .(32*n< ?i/e *n) =*&ns <(1 n(t t( (ve&=&ite *n< existin, ;*.012s' C/i.0 OK *n) 3*0e s1&e t( t<2e * 1niH1e ;*.012 n*3e in t%e 4!i/e n*3eJ ;(x ;e?(&e <(1 ./i.0 *ve' W%en t%e 1ti/it< is )(ne =(&0in,+ ./(se <(1& .(32*n< ?i/e *n) &e(2en itN t%is &e?&es%es t%e /ists in t%e .(32*n< ?i/e s( <(1 .*n see i? t%e 2&(;/e3s *&e ,(ne' T%en &1n t%e @e&i?< D*t* 1ti/it< (n.e 3(&e t( see i? *n< )*3*,e &e3*ins' I? t%is se.(n) @e&i?<

D*t* &1n sti// s%(=s e&&(&s+ t%en &est(&e * &e.ent ;*.012 (? <(1& .(32*n< ?i/e K2*,e 60FL'

C(n)ensin, D*t*

As <(1 *)) t&*ns*.ti(ns *n) ;1i/) /ists in Q1i.0B((0s+ <(1& .(32*n< ?i/e ,ets /*&,e&' A/t%(1,% /*&,e& .(32*n< ?i/es *&ent t(( ;i, (? * %*ss/e+ <(1 3i,%t ;e */*&3e) =%en <(1& .(32*n< ?i/e &e*.%es %1n)&e)s (? 3e,*;<tes' On.e <(1 &e*.% t%*t 2(int+ ;*.012s =i// t*0e /(n,e& *n) 1se 12 3(&e st(&*,e s2*.e' T%*ts =%< Q1i.0B((0s in./1)es t%e C(n)ense D*t* 1ti/it<+ =%i.% .&e*tes *n *&.%ive ?i/e *n) )e/etes (;s(/ete /ist ite3s *n) t&*ns*.ti(ns 2&i(& t( t%e )*te <(1 .%((se'

WARNING T%e C(n)ense D*t* 1ti/it< &e3(ves t%e *1)it t&*i/ in?(&3*ti(n ?(& t&*ns*.ti(ns t%*t it )e/etes' ( i? <(1&e =*t.%in, t&*ns*.ti(n *.tivit<+ 2&int *n A1)it T&*i/ &e2(&t *n) ;*.0 12 <(1& .(32*n< ?i/e ;e?(&e .(n)ensin,'

W%en Q1i.0B((0s .(n)enses )*t*+ it &e2/*.es t%e )et*i/e) t&*ns*.ti(ns 2&i(& t( t%e )*te <(1 s2e.i?< =it% D(1&n*/ ent&ies t%*t s133*&iQe t%e )e/ete) t&*ns*.ti(ns ;< 3(nt%' As * &es1/t+ s(3e (? <(1& ?in*n.i*/ )et*i/s *&e n( /(n,e& *v*i/*;/e ?(& &1n- nin, &e2(&ts+ ?i/in, t*xes+ *n) (t%e& *..(1ntin, *.tivities' ti//+ t%e&e *&e * .(12/e (? .(32e//in, &e*s(ns t( .(n)ense )*t*:

: $(1 n( /(n,e& &e?e& t( (/) t&*ns*.ti(ns' I? <(1&e * Q1i.0B((0s vete&*n+ <(1 2&(;*;/< )(nt nee) t%e ?ine& )et*i/s ?&(3 ei,%t (& 3(&e <e*&s *,(' An) i? <(1 eve& )( nee) )et*i/s ?&(3 t%e 2*st+ <(1 .*n (2en *n *&.%ive ?i/e t( &1n &e2(&ts'

: $(1 %*ve (;s(/ete /ist ite3s' C/e*nin, 12 * .(32*n< ?i/e .*n &e3(ve /ist ite3s <(1 )(nt 1se+ /i0e .1st(3e&s <(1 n( /(n,e& se// t(' T%is (2ti(n .(3es in %*n)< i? <(1&e ne*&in, t%e 2&(,&*3s /i3it (n t%e n13;e& (? n*3es <(1 .*n st(&e K2*,e xxiiiL'

NOTE I? t%e C(n)ense D*t* 1ti/it< isnt t%e %(1se0ee2e& <(1 %(2e) ?(&+ <(1 %*ve * .(12/e (? (2ti(ns' One is t( st*&t * ?&es% .(32*n< ?i/e' T%*t =*<+ <(1 .*n ex2(&t *// t%e /ists ?&(3 <(1& existin, .(32*n< ?i/e K2*,e 790L *n) i32(&t t%e3 K2*,e 797L int( t%e ne= (ne s( <(1 st*&t =it% /ists ;1t n( t&*ns*.ti(ns' K et <(1& *..(1nts (2enin, ;*/*n.es T2*,e 68U t( t%e v*/1es ?(& t%e st*&t )*te (? t%e ne= ?i/e'L O& <(1 .*n %*n) <(1& .(32*n< ?i/e (ve& t( * .(32*n< t%*t 2&(vi)es ?i/e ./e*n12 *n) &e2*i& se&vi.es+ s1.% *s 4QB (& n(t QBJ KY==='H;(&n(tH;'.(3L'Z

T%e C(n)ense D*t* 1ti/it< .&e*tes *n *&.%ive ?i/e+ =%i.% is * &e,1/*& .(32*n< ?i/e t%*t .(nt*ins *// <(1& t&*ns*.ti(ns+ ;1t its &e*)-(n/<+ 3e*nin, <(1 .*nt *)) )*t* t( it (& e)it it+ s( <(1 .*nt in*)ve&tent/< ente& ne= t&*ns*.ti(ns' I? Q1i.0B((0s &1ns int( t&(1;/e .(n)ensin, <(1& ?i/e+ it *1t(3*ti.*//< 21//s t&*ns*.ti(n )et*i/s ?&(3 t%e *&.%ive ?i/e' An *&.%ive .(2< isnt * ;*.012 ?i/e+ =%i.% 3e*ns <(1 .*nt &est(&e it t( &e2/*.e * .(&&12t .(32*n< ?i/e' ( even i? <(1 .&e*te *n *&.%ive .(2<+ <(1 sti// nee) t( ;*.0 12 <(1& )*t*'

I? <(1 )e.i)e t( .(n)ense <(1& .(32*n< ?i/e+ %e&es =%*t <(1 .*n ex2e.t t( ?in) *?te&=*&)+ )e2en)in, (n t%e settin,s <(1 .%((se:

CONDEN ING DATA

: B(1&n*/ ent&ies t%*t s133*&iQe )e/ete) t&*ns*.ti(ns' Q1i.0B((0s &e2/*.es *// t%e )e/ete) t&*ns*.ti(ns t%*t %*22ene) )1&in, e*.% 3(nt% =it% (ne D(1&n*/ ent&<' !(& ex*32/e+ inste*) (? 20 se2*&*te inv(i.es ?(& t%e 3(nt% (? B1ne+ <(1// see (ne D(1&n*/ ent&< =it% t%e t(t*/ in.(3e ?(& B1ne ?(& e*.% in.(3e *..(1nt'

NOTE I? <(1 see (t%e& t&*ns*.ti(ns ?(& t%e s*3e 3(nt%+ it 3e*ns t%*t Q1i.0B((0s =*snt *;/e t( )e/ete t%(se t&*ns*.ti(ns ?(& s(3e &e*s(n' !(& inst*n.e+ i? <(1 te// it n(t t(+ Q1i.0B((0s =(nt )e/ete 1n2*i) inv(i.es (& (t%e& t&*ns*.ti(ns =it% *n (2en ;*/*n.e+ n(& =i// it )e/ete *n< t&*ns*.ti(ns in t%e H1e1e t( ;e 2&inte) K2*,e 200L (& (nes t%*t <(1 %*vent &e.(n.i/e) K2*,e #81L'

DATA

Q1i.0B((0s &e3(ves invent(&< t&*ns*.ti(ns t%*t *&e .(32/ete+ s1.% *s inv(i.es t%*t %*ve ;een 2*i) in ?1//' Be.*1se invent(&< t&*ns*.ti(ns 1se t%e *ve&*,e .(st (? invent(&< ite3s+ Q1i.0B((0s *))s *n invent(&< *)D1st3ent t( set t%e *ve&*,e .(st (? t%e ite3s *s (? t%e .(n)ense )*te' W%en t%e 2&(,&*3 ?in)s *n invent(&< t&*ns*.ti(n t%*t it .*nt .(n)ense K2e&%*2s ;e.*1se t%e 2*<3ent is (1tst*n)in,L+ it 0ee2s *// t%e invent(&< t&*ns*.ti(ns ?&(3 t%*t )*te ?(&=*&)'

: Re2(&ts 3i,%t n(t in./1)e t%e )et*i/s <(1 =*nt' $(1 .*n sti// ,ene&*te s133*&< &e2(&ts ;e.*1se Q1i.0B((0s .*n in.(&2(&*te t%e in?( in t%e 3(nt%/< D(1&n*/ ent&ies t%e 1ti/it< .&e*tes' Ci0e=ise+ s*/es t*x &e2(&ts sti// in./1)e )*t* *;(1t <(1& s*/es t*x /i*;i/ities' B1t )et*i/e) &e2(&ts =(nt in./1)e t&*ns*.ti(n )et*i/s ;e?(&e t%e .1t(?? )*te <(1 .%(se ?(& .(n)ensin, t%e ?i/e Ksee ;e/(=L' An) .*s% *..(1ntin, &e2(&ts K2*,e xxiiiL 3i,%t n(t ;e *..1&*te ;e.*1se t%e< nee) t%e )*tes ?(& )et*i/e) t&*ns*.ti(ns' T*/0 =it% <(1& *..(1nt*nt t( see %(= <(1& .*s% ;*sis &e2(&ts 3i,%t ;e *??e.te)'

: $(1 sti// %*ve 2*<&(// in?( ?(& t%e .1&&ent <e*&' Q1i.0B((0s 0ee2s 2*<&(// t&*ns*.ti(ns ?(& t%e .1&&ent <e*& &e,*&)/ess (? t%e .1t(?? )*te <(1 .%(se ?(& .(n)ensin, t%e ?i/e'

: Q1i.0B((0s )e/etes esti3*tes ?(& ./(se) D(;s' I? * D(; %*s *n< st*t1s (t%e& t%*n C/(se)+ Q1i.0B((0s 0ee2s t%e esti3*tes ?(& t%*t D(;' O& <(1 .*n te// Q1i.0B((0s t( &e3(ve *// esti3*tes+ s*/es (&)e&s+ 21&.%*se (&)e&s+ *n) 2en)in, inv(i.es'

: Q1i.0B((0s &et*ins 1n;i//e) ex2enses+ ite3s+ ti3e+ *n) 3i/e*,e' T%e 2&(,&*3 0ee2s *n< 1n;i//e) .%*&,es+ 1n/ess <(1 te// it t( )e/ete t%(se t&*ns*.ti(ns'

R1nnin, t%e C(n)ense D*t* Uti/it<

CONDEN IN I? <(1&e &e*)< t( .(n)ense <(1& .(32*n< ?i/e+ ?i&st .(nsi)e& =%en t( )( it' T%e ./e*nin, 2&(.ess .*n t*0e seve&*/ %(1&s ?(& * /*&,e .(32*n< ?i/e+ *n) * s/(= .(321te& (& * s3*// *3(1nt (? 3e3(&< ex*.e&;*tes t%e 2&(;/e3' $(1 3i,%t =*nt t( .(n)ense <(1& ?i/e (ve& t%e =ee0en) s( t%e 1ti/it< %*s 2/ent< (? ti3e t( &1n ;e?(&e ?(/0s .(3e in M(n)*< 3(&nin,'

He&es %(= t( *)D1st3ents .(n)ense * .(32*n< ?i/e: : Invent(&< t%*t &e?/e.t t%e *ve&*,e .(st (? ite3s' I?

1' I? <(1ve .&e*te) ;1),ets in Q1i.0B((0s+ ex2(&t t%e3 K2*,e 684L ;e?(&e <(1 .(n)ense <(1& )*t*'

A?te& <(1 .(n)ense <(1& )*t*+ <(1 .*n i32(&t t%e3 ;*.0 int( <(1& .(32*n< ?i/e K2*,e 127L'

2' C%((se !i/e>Uti/ities>C(n)ense D*t*'

T%e C(n)ense D*t* )i*/(, ;(x (2ens'

#'

e/e.t t%e 4T&*ns*.ti(ns ;e?(&e * s2e.i?i. )*teJ (2ti(n'

T%is (2ti(n )e/etes (/) t&*ns*.ti(ns *n) t%in,s /i0e 1n1se) *..(1nts *n) ite3s'

T%e 4A// t&*ns*.ti(nsJ (2ti(n &e3(ves t&*ns*.ti(ns ;1t 0ee2s <(1& 2&e?e&en.es+ /ists+ *n) se&vi.e s1;s.&i2ti(nsOs1.% *s 2*<&(//Oint*.t' $(1 =(nt 1se t%is (2ti(n (?ten+ ;1t it .(3es in %*n)< i?+ ?(& ex*32/e+ <(1 =*nt t( (??e& <(1& ./ients * te32/*te .(32*n< ?i/e t%*t .(nt*ins t<2i.*/ /ist ent&ies ;1t n( t&*ns*.ti(ns'

4' In t%e 4Re3(ve t&*ns*.ti(ns ;e?(&eJ ;(x+ t<2e (& se/e.t t%e en)in, )*te ?(& t%e 2e&i() <(1 =*nt t( .(n)ense+ *n) t%en ./i.0 Next'

I? <(1 1se *n Int1it 2*<&(// se&vi.e K2*,e #98L+ <(1 .*nt ./e*n 12 )*t* ?(& t%e .1&&ent <e*&' Q1i.0B((0s */s( =(nt /et <(1 ./e*n 12 t&*ns*.ti(ns t%*t *&e ne=e& t%*n t%e ./(sin, )*te (n <(1& .(32*n< ?i/e K2*,e 4F0L' C%((sin, * )*te *t /e*st t=( <e*&s in t%e 2*st ens1&es t%*t <(1 .*n .(32*&e )et*i/e) t&*ns*.ti(ns ?(& t%e .1&&ent <e*& *n) t%e 2&evi(1s <e*&' !(& ex*32/e+ i? its A2&i/ 1+ 2014+ .(nsi)e& 1sin, B*n1*&< 1+ 2012+ (& e*&/ie& *s <(1& .1t(?? )*te'

7' I? <(1 see t%e 4H(= %(1/) Invent(&< Be C(n)ense)VJ s.&een+ 0ee2 t%e 4 133*&iQe invent(&< t&*ns*.ti(ns K&e.(33en)e)LJ (2ti(n se/e.te) *n) ./i.0 Next'

NOTE I? t%e&e *&ent *n< t&*ns*.ti(ns t( .(n)ense ;e?(&e t%e )*te <(1 2i.0e)+ <(1// see t%e 3ess*,e 4T%e&e *&e n( t&*ns*.ti(ns t( &e3(ve (n (& ;e?(&e t%e )*te <(1 ente&e)' 5/e*se ve&i?< t%e C(n)ense 2&(.ess )*te'J C/i.0 OK *n) t%en eit%e& 2i.0 * )*te ./(se& t( t()*<s )*te (& ./i.0 C*n.e/+ ;e.*1se t%e&e *&ent *n< t&*ns*.ti(ns ?(& t%e 1ti/it< t( .(n)ense'

T%is &e3(ves invent(&< t&*ns*.ti(ns t%*t Q1i.0B((0s .*n .(n)ense *n) &e2/*.es t%e3 =it% invent(&< *)D1st3ents K2*,e 64FL'

6' I? <(1 see t%e 4H(= %(1/) T&*ns*.ti(ns Be 133*&iQe)VJ s.&een K<(1 3*< n(tL+ se/e.t <(1& 2&e?e&&e) 3et%()'

$(1& (2ti(ns *&e t( %*ve Q1i.0B((0s .&e*te (ne s133*&< D(1&n*/ ent&< ?(& *// t%e t&*ns*.ti(ns it .(n)ense)+ .&e*te * s133*&< D(1&n*/ ent&< ?(& e*.% 3(nt% 2&i(& t( t%e )*te <(1 se/e.te)+ (& n(t .&e*te * s133*&< *t *//' Q1i.0B((0s *1t(3*ti.*//< se/e.ts t%e ?i&st (2ti(n+ *n) <(1&e ;est (?? sti.0in, =it% t%*t s( <(1 %*ve * &e.(&) (? <(1& 2&evi(1s t&*ns*.ti(ns =it%(1t )(Qens (? s133*&< D(1&n*/ ent&ies ./1tte&in, <(1& .(32*n< ?i/e'

8' On t%e 4D( $(1 W*nt T( Re3(ve T%e !(//(=in, T&*ns*.ti(nsVJ s.&een+ t1&n (?? t%e *22&(2&i*te .%e.0;(xes i? <(1 =*nt t( 0ee2

t&*ns*.ti(ns t%*t t%e ./e*n12 2&(.ess =(1/) (t%e&=ise .(n)ense+ *n) t%en ./i.0 CONDEN ING CONDEN IN : Invent(&< *)D1st3ents t%*t &e?/e.t t%e *ve&*,e .(st (? ite3s'DATA I? Next'

!i,1&e 19-F s%(=s <(1& .%(i.es' Q1i.0B((0s t1&ns (n *// t%e .%e.0;(xes initi*//<' Be?(&e <(1 ./i.0 Next+ .*&e?1//< &evie= <(1& .(32*n< ?i/e t( 3*0e s1&e t%*t t%e settin,s <(1 .%((se %e&e =(nt )e/ete t&*ns*.ti(ns <(1 =*nt t( 0ee2'

CONDEN ING DATA

! i GURE 19-F T%ese .%e.0;(xes /et <(1 &e3(ve t&*ns*.ti(ns t%*t t%e C(n)ense D*t* 1ti/it< =(1/) n(&3*//< /e*ve */(neO/i0e t&*ns*.ti(ns 3*&0e) 4T( ;e 2&inte)J t%*t <(1 )(nt nee) t( 2&int' I? <(1 %*ve ve&< (/)+ 1n&e.(n.i/e) t&*ns*.ti(ns+ inv(i.es+ (& esti3*tes 3*&0e) 4T( ;e sent+J (& t&*ns*.ti(ns =it% 1n&ei3;1&se) .(sts+ /e*ve t%e *22&(2&i*te .%e.0;(xes t1&ne) (n t( &e3(ve t%e3 )1&in, t%e .(n)ensin,'

F' On t%e 4D( $(1 W*nt T( Re3(ve Un1se) Cist Ent&iesVJ s.&een+ t1&n (?? t%e *22&(2&i*te .%e.0;(xes i? <(1 =*nt Q1i.0B((0s t( 0ee2 s2e.i?i. /ist ite3s+ *n) t%en ./i.0 Next'

A..(1nts+ .1st(3e&s+ D(;s+ ven)(&s+ (t%e& n*3es+ *n) inv(i.e ite3s 3i,%t ;e.(3e (&2%*ns =%en <(1 )e/ete (/) t&*ns*.ti(ns t%e<&e /in0e) t(' $(1 .*n ne*ten <(1& ?i/e ;< &e3(vin, t%ese /ist ite3s+ =%i.% n(= %*ve n( /in0s t( t%e t&*ns*.ti(ns t%*t sti// &e3*in' Q1i.0B((0s initi*//< t1&ns (n *// t%e .%e.0;(xes (n t%is s.&een' B1t 0ee2 in 3in) t%*t <(1 3i,%t =(&0 =it% (ne (? t%ese ven)(&s (& .1st(3e&s in t%e ?1t1&e' In t%*t .*se+ t1&n (?? .%e.0;(xes t( te// t%e 2&(,&*3 t( 0ee2 1n1se) /ist ent&ies' FF QUICKBOOKs 2014: tHe MIssInG

CCEANIN G 9' On t%e Be,in C(n)ense s.&een+ ./i.0 Be,in C(n)ense'

I? <(1&e n(t s1&e (? t%e (2ti(ns <(1 .%(se+ (& i? <(1 %*ve *n< )(1;ts *;(1t .(n)ensin, <(1& ?i/e+ ./i.0 B*.0 t( &et1&n t( * 2&evi(1s s.&een+ (& ./i.0 C*n.e/ t( exit =it%(1t .(n)ensin,'

W%en <(1 ./i.0 Be,in C(n)ense+ Q1i.0B((0s ?i&st .&e*tes *n *&.%ive .(2< ?i/e K* Q1i.0B((0s .(32*n< ?i/e+ n(t * ;*.012 ?i/eL in t%e s*3e ?(/)e& *s <(1& (&i,in*/ .(32*n< ?i/e' T%e ?i/en*3e ?(& t%e *&.%ive .(2< %*s t%e ?(&3*t T.(32*n< n*3eU 33-))-<<<< C(2<'H;=+ =%e&e 433-))-<<<<J &e2&esents t%e 3(nt%+ )*<+ *n) <e*& t%*t <(1 .&e*te) t%e ?i/e'

As Q1i.0B((0s 2&(.ee)s =it% t%e .(n)ensin, 2&(.ess+ it s.*ns <(1& )*t* t%&ee ti3es' $(1 3i,%t see 3ess*,e ;(xes =in0 (n *n) (?? in &*2i) s1..essi(nN t%en *,*in+ i? <(1& ?i/e is /*&,e+ <(1 3i,%t n(t see *n<t%in, %*22en ?(& * =%i/e' B1t i? <(1& %*&) )is0

CHA5teR 19: MANAGING

99

is =(&0in,+ t%e .(n)ensin, 2&(.ess is in 2&(,&ess' W%en its ?inis%e)+ Q1i.0B((0s )is2/*<s * 3ess*,e te//in, <(1 s( *n) s%(=s <(1 =%e&e it st(&e) t%e *&.%ive ?i/e'

TI5 A?te& <(1 .(n)ense <(1& .(32*n< ?i/e+ &1n * ;*/*n.e s%eet &e2(&t K2*,e 469L *n) .(32*&e <(1& *..(1nt ;*/*n.es in t%e *&.%ive ?i/e =it% t%(se in t%e 1n.(n)ense) ?i/e' K$(1 (2en *n *&.%ive ?i/e D1st /i0e <(1 )( * &e,1/*& .(32*n< ?i/e T2*,e 2#U'L

'H;= ?i/e extensi(n+ s1.% *s D(1;/e T&(1;/e+ In.'H;=' I? t%e ?(/)e& in./1)es * N*3e .(/13n *n) * T<2e .(/13n+ t%e t<2e <(1 =*nt is Q1i.0B((0s C(32*n< !i/e'

C/e*nin, U2 *?te& De/etin, !i/es

Q1i.0B((0s )(esnt in./1)e * ?e*t1&e ?(& )e/etin, .(32*n< ?i/es+ =%i.% is n( ;i,,ie' I? <(1 =*nt t( ,et &i) (? * 2&*.ti.e ?i/e <(1 n( /(n,e& 1se+ <(1 .*n e*si/< )e/ete it &i,%t in Win)(=s' B1t <(1// sti// %*ve t( )( s(3e %(1se0ee2in, t( &e3(ve *// &e?e&en.es t( t%*t ?i/e ?&(3 Q1i.0B((0s' !(& ex*32/e+ * )e/ete) .(32*n< ?i/e =i// sti// *22e*& in Q1i.0B((0s /ist (? 2&evi(1s/< (2ene) ?i/es K2*,e 2#L+ ;1t t%e 2&(,&*3 =(nt ;e *;/e t( ?in) t%e ?i/e i? <(1 .%((se it in t%e /ist'

!i/es =it% 'H;x extensi(ns &e2&esent *..(1nt*nts .(2ies K2*,e 480L' !i/es =it% 'H;; ?i/e extensi(ns *&e ;*.012 .(2ies (? .(32*n< ?i/es' 5(&t*;/e ?i/es .(3e =it% 'H;3 ?i/e extensi(ns' I? <(1 )e/ete t%e .(32*n< ?i/e+ ,( *%e*) *n) )e/ete t%e

He&es %(= t( )e/ete * .(32*n< ?i/e *n) e/i3in*te st*/e ent&ies in t%e Q1i.0B((0s /ist (? 2&evi(1s/< (2ene) ?i/es:

1' In Win)(=s Ex2/(&e&+ n*vi,*te t( t%e ?(/)e& =%e&e <(1& Q1i.0B((0s .(32*n< ?i/es *&e st(&e)+ *n) ?in) t%e .(32*n< ?i/e <(1 =*nt t( )e/ete'

W%*t t( /((0 ?(& =%en se*&.%in, ?(& <(1& .(32*n< ?i/e )e2en)s (n %(= <(1ve set 12 <(1& ?(/)e& vie=' I? <(1& ?(/)e& s%(=s ?1// ?i/en*3es+ /((0 ?(& * ?i/e =it% * 101 QUICKBOOKs 2014: tHe MIssInG

;*.012s+ *..(1nt*nts .(2ies+ *n) 2(&t*;/e ?i/es *s =e// i? <(1 n( /(n,e& nee) t%e3'

CCEANIN G DECETING !ICE

2' Ri,%t-./i.0 t%e ?i/e *n)+ (n t%e s%(&t.1t 3en1+ .%((se De/ete'

Win)(=s )is2/*<s t%e De/ete !i/e 3ess*,e ;(x' C/i.0 $es t( 3(ve t%e ?i/e t( t%e Re.<./e Bin' I? <(1 %*ve se.(n) t%(1,%ts+ ./i.0 N( t( 0ee2 t%e ?i/e'

#' In Q1i.0B((0s+ .%((se !i/e>O2en 5&evi(1s C(32*n<>4 et n13;e& (? 2&evi(1s .(32*nies'J

I? t%is 3en1 ite3 is ,&*<e) (1t+ it 3e*ns <(1 )(nt %*ve * .(32*n< ?i/e (2en' In t%*t .*se+ in t%e !i/e>O2en 5&evi(1s C(32*n< s1;3en1+ .%((se * ?i/e (t%e& t%*n t%e ?i/e <(1 D1st )e/ete)' A/te&n*tive/<+ i? t%e N( C(32*n< O2en =in)(= is visi;/e+ (2en t%e .(32*n< ?i/e t%*t <(1 t<2i.*//< =(&0 =it% ;< )(1;/e-./i.0in, it' Eit%e& =*<+ <(1 s%(1/) t%en ;e *;/e t( se/e.t t%e 4 et n13;e& (? 2&evi(1s .(32*niesJ 3en1 ite3'

CHA5teR 19: MANAGING

111

CCEANIN G DECETING !ICE 4' In t%e 4H(= 3*n< .(32*nies )( <(1 =*nt t( /ist K1 t( 20LVJ ;(x+ t<2e 1+ *n) t%en ./i.0 OK'

N(=+ i? <(1 .%((se !i/e>O2en 5&evi(1s C(32*n<+ <(1// n(ti.e t%*t (n/< (ne .(32*n< *22e*&sOt%e .(32*n< ?i/e <(1 (2ene) /*st' T%e N( C(32*n< O2en =in)(= */s( s%(=s (n/< t%e .(32*n< ?i/e <(1 (2ene) /*st'

6' T( &eset t%e n13;e& (? 2&evi(1s/< (2ene) .(32*nies+ =it% * .(32*n< ?i/e (2en+ .%((se !i/e>O2en 5&evi(1s C(32*n<>4 et n13;e& (? 2&evi(1s .(32*niesJ *,*in'

In t%e 4H(= 3*n< .(32*nies )( <(1 =*nt t( /ist K1 t( 20LVJ ;(x+ t<2e t%e n13;e& (? .(32*nies <(1) /i0e t( see in t%e /ist+ *n) t%en ./i.0 OK'

As <(1 (2en )i??e&ent .(32*n< ?i/es+ Q1i.0B((0s *))s t%e3 t( t%e /ist in t%e N( C(32*n< O2en =in)(= *n) t%e O2en 5&evi(1s C(32*n< s1;3en1'

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CHA5TER

20

M*n*,in, Invent(&<

111

CCEANIN s <(1G &e.(&) invent(&< 21&.%*ses *n) s*/es in Q1i.0B((0s+ t%e 2&(,&*3 0ee2s t&*.0 (? <(1& invent(&<+ D1st *s t%e 2(int-(?-se&vi.e s<ste3 *t t%e ,&(.e&< st(&e )(es =%en * .*s%ie& s.*ns ite3s' T%is A .%*2te& ;e,ins ;< ex2/*inin, %(= t( t1&n (n Q1i.0B((0s invent(&< ?e*t1&es *n) set 12 invent(&< ite3s in <(1& .(32*n< ?i/e s( t%e 2&(,&*3 .*n =(&0 t%is 3*,i.'

Un/ess <(1 2&*.ti.e D1st-in-ti3e invent(&< 3*n*,e3ent+ <(1 nee) invent(&< in <(1& =*&e%(1se t( ?i// .1st(3e& (&)e&s' I? <(1 ?(//(= t%e /e*) (? 3*n< .(32*nies+ <(1 st*&t (?? ;< .&e*tin, 21&.%*se (&)e&s ?(& t%e invent(&< <(1 ;1<+ s( <(1 .*n ve&i?< t%*t <(1 &e.eive =%*t <(1&e s122(se) t(' T%e next ste2 in t%e invent(&< 2&(.ess is &e.eivin, t%e invent(&< *n) 2*<in, ?(& it' !in*//<+ *// t%*t =(&0 2*<s (?? =%en <(1 se// 2&()1.ts (1t (? invent(&< t( <(1& .1st(3e&s' T%is .%*2te& s%(=s <(1 %(= t( .&e*te 21&.%*se (&)e&s+ &e.eive invent(&<+ *n) 2*< ?(& it' Re.(&)in, invent(&< s*/es is D1st /i0e &e.(&)in, *n< (t%e& s*/es' Be%in) t%e s.enes+ Q1i.0B((0s %*n)/es t%e ext&* 3(ne< t&*ns?e&s ;et=een *..(1nts' $(1// /e*&n =%*t t%e 2&(,&*3 )(es t( t&*.0 %(= 31.% invent(&< <(1 %*ve K*n) =%*t its =(&t%L *s <(1 &e.(&) *// t%ese t&*ns*.ti(ns'

G(() invent(&< 3*n*,e3ent 3e*ns 3(&e t%*n D1st 12)*tin, t%e n13;e& (? ite3s t%*t Q1i.0B((0s t%in0s <(1 %*ve (n %*n)' T( 0ee2 t%e &i,%t n13;e& (? ite3s in st(.0+ <(1 */s( nee) t( 0n(= %(= 3*n< <(1ve s(/) *n) %(= 3*n< *&e (n (&)e&' An) t( 3*0e )e.isi(ns /i0e %(= 31.% t( .%*&,e (& =%i.% ven)(& t( 1se+ <(1 %*ve t( ev*/1*te <(1& 21&.%*ses *n) %(= 31.% <(1 2*< ?(& <(1& invent(&<' Q1i.0B((0s invent(&< &e2(&ts *n) Invent(&< Cente& %e/2 <(1 /((0 *t <(1& invent(&< ite3s *n) t&*ns*.- ti(ns' In t%is .%*2te&+ <(1// /e*&n %(= t( 3*0e t%e 3(st (? ;(t% (? t%ese ?e*t1&es'

NOTE T%e Invent(&< Cente& is *v*i/*;/e (n/< in Q1i.0B((0s 5&e3ie& *n) Ente&2&ise' I? <(1 %*ve Q1i.0B((0s 5&(+ <(1 .*n &1n invent(&< &e2(&ts+ ;1t <(1 )(nt %*ve *..ess t( t%e .ente&'

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THE

In t%e ?in*n.i*/ &e2(&ts <(1 .&e*te+ <(1& .(32*n<s ,&(ss 2&(?it

ETTING U5

IN@ENTOR$ MONE$ TRAIC

An(t%e& i32(&t*nt *s2e.t (? invent(&< is 0ee2in, <(1& Q1i.0B((0s &e.(&)s in s<n. =it% =%*ts sittin, (n t%e s%e/ves in <(1& =*&e%(1se' Invent(&< .*n ,( 3issin, )1e t( t%e?t (& )*3*,e+ s( <(1 3i,%t n(t %*ve *s 3*n< 2&()1.ts in st(.0 *s <(1 t%in0 <(1 )(' Q1i.0B((0s .*nt %e/2 =it% t%e )1st< ;1siness (? &i?/in, t%&(1,% ;(xes *n) .(1ntin, .*&*?es+ .(??ee 31,s+ *n) t%e (..*si(n*/ .enti2e)e' B1t *?te& t%e .(1ntin, is .(32/ete+ t%e 2&(,&*3 .*n %e/2 <(1 *)D1st its &e.(&)s t( 3*t.% t%e &e*/it< in <(1& =*&e%(1se' An) *)D1stin, invent(&< is 1se?1/ ?(& 3(&e t%*n D1st invent(&< .(1nts' $(1 .*n */s( 1se t%is 2&(.ess t( =&ite (?? invent(&< t%*t <(1 %*ve in <(1& =*&e%(1se ;1t .*nt se// ;e.*1se its )ente)+ )i&t<+ (& t(( )*&ne) 1,/<'

!(//(=in, t%e Invent(&< M(ne< T&*i/

Invent(&< 5*&t ite3s *&e t%e 3(st .(32/i.*te) t<2e (? ite3 ;e.*1se+ in *..(1nt- in,+ t%e .(st (? invent(&< 3(ves ?&(3 2/*.e t( 2/*.e *s <(1 21&.%*se+ st(&e+ *n) ?in*//< se// <(1& 2&()1.ts' Be?(&e )ivin, int( t%e )et*i/s (? settin, 12 *n) &e.(&)in, invent(&< t&*ns*.ti(ns+ its * ,(() i)e* t( see %(= invent(&< =(&0s its =*< t%&(1,% v*&i(1s *..(1nts in <(1& .%*&t (? *..(1nts' T*;/e 20-1 *n) t%e ?(//(=in, ste2s s%(= t%e 2*t% t%*t t%e invent(&< 3(ne< t&*i/ t*0es:

1' $(1 s2en) 3(ne< t( 21&.%*se 2&()1.ts t( se// in <(1& st(&e' $(1& .%e.0in, (& .&e)it .*&) *..(1nt s%(=s t%e 3(ne< <(1 2*< ,(in, (1t t%e )((&'

2' Be.*1se t%e invent(&< <(1 21&.%*se) %*s v*/1e+ it &e2&esents *n *sset (? <(1& .(32*n<' Hen.e+ t%e v*/1e (? t%e 21&.%*se) invent(&< *22e*&s in *n invent(&< *sset *..(1nt in <(1& .%*&t (? *..(1nts'

!OCCOWIN #' W%en <(1 se// s(3e 2&()1.ts+ Q1i.0B((0s 2(sts t%e s*/e t( *n in.(3e *..(1nt Ks1.% *s 5&()1.t

In.(3eL+ *n) t%e 3(ne< <(1& .1st(3e& (=es <(1 s%(=s 12 in A..(1nts Re.eiv*;/e'

4' T%e 2&()1.ts /e*ve invent(&<+ s( Q1i.0B((0s )e)1.ts t%ei& v*/1e ?&(3 t%e invent(&< *sset *..(1nt' T%e v*/1e (? t%e s(/) ,(()s %*s t( ,( s(3e=%e&e+ s( Q1i.0B((0s 2(sts it t( * .(st (? ,(()s s(/) *..(1nt'

TABCE 20-1 !(//(=in, invent(&< 3(ne< t%&(1,% *..(1nts

TRAN ACTIONACCOUNTDEBITCREDITB1< invent(&<C%e.0in, A..(1ntS600B1< invent(&<Invent(&< AssetS600 e// invent(&<5&()1.t In.(3eS1+000 e// invent(&<A..(1nts Re.eiv*;/eS1+000 e// invent(&<Invent(&< AssetS600 e// invent(&<C(st (? G(()s (/)S600 in.(3e 3in1s t%e .(st (? ,(()s s(/) Kin t%is ex*32/e+ S1+000 in.(3e 3in1s S600 .(st (? ,(()s s(/) ?(& S600 ,&(ss 2&(?itL' As s((n *s <(1 t1&n (n Q1i.0B((0s invent(&<-t&*.0in, 2&e?e&en.e *s ex2/*ine) ;e/(=+ t%e 2&(,&*3 *))s .(st (? ,(()s s(/) *n) invent(&< *sset *..(1nts t( <(1& .%*&t (? *..(1nts'

As s((n *s <(1 t1&n (n t%e invent(&< 2&e?e&en.e+ t%e ?(//(=in, .%*n,es (..1&:

ettin, U2 Invent(&< Ite3s

$(1 set t%e st*,e ?(& invent(&< t&*.0in, =%en <(1 t1&n (n Q1i.0B((0s invent(&< 2&e?e&en.e *n) .&e*te invent(&< ite3s in <(1& .(32*n< ?i/e' Invent(&< ite3 &e.(&)s in <(1& Ite3 Cist in./1)e 21&.%*se .(sts+ s*/es 2&i.es+ *n) *..(1nts+ *// (? =%i.% )i&e.t t%e &i,%t *3(1nt (? 3(ne< int( t%e &i,%t in.(3e+ ex2ense+ *n) .(st (? ,(()s s(/) *..(1nts *s <(1 ;1< *n) se// invent(&<' T%is se.ti(n s%(=s <(1 %(= t( t1&n (n invent(&< *n) set 12 invent(&< ite3s'

: I.(ns ?(& 21&.%*se (&)e&s *n) invent(&< *22e*& (n t%e H(3e 2*,e'

T1&nin, (n Q1i.0B((0s Invent(&< I? <(1 =*nt t( t&*.0 invent(&< in Q1i.0B((0s+ <(1& ?i&st t*s0 is t1&nin, (n t%e 2&e?- e&en.e ?(& invent(&< *n) 21&.%*se (&)e&s i? <(1 )i)nt )( t%*t =%en <(1 .&e*te) <(1& .(32*n< ?i/e' A/t%(1,% t%e 2&(,&*3 t1&ns (n 21&.%*se-(&)e& ?e*t1&es *s 2*&t (? t&*.0in, invent(&<+ <(1 .*n s0i2 21&.%*se (&)e&s i? <(1 )(nt 1se t%e3 in <(1& ;1siness'

: Invent(&<&e/*te) ?e*t1&es /i0e C&e*te 51&.%*se O&)e&s *n) Re.eive Ite3s *22e*& in t%e @en)(&s 3en1'

T( t1&n (n invent(&< in Q1i.0B((0s+ .%((se E)it>5&e?e&en.es>Ite3s A Invent(&<+ *n) t%en ./i.0 t%e C(32*n< 5&e?e&en.es t*;' T1&n (n t%e 4Invent(&< *n) 21&.%*se (&)e&s *&e *.tiveJ .%e.0;(x+ *n) t%en ./i.0 OK' K$(1 nee) *)3inist&*t(& 2&ivi/e,es t( t1&n (n invent(&< ?e*t1&es ;e.*1se t%e< *22/< t( eve&<(ne =%( /(,s int( <(1& .(32*n< ?i/e'L CHA5teR 20: MANAGING 1#1

: A n(n-2(stin, *..(1nt .*//e) 51&.%*se O&)e&s *22e*&s in <(1& .%*&t (? *..(1nts'

ITEM

C&e*tin, Invent(&< Ite3s C&e*tin, invent(&< ite3s is si3i/*& t( .&e*tin, (t%e& t<2es (? ite3s: In t%e Ite3 Cist =in)(=+ 2&ess Ct&/IN *n) t%en ?i// in t%e Ite3 N*3eGN13;e& ;(x =it% t%e ite3s n*3e' I? <(1 =*nt t( 3*0e t%e invent(&< ite3 * s1;ite3 (? *n(t%e& (ne+ t1&n (n t%e 4 1;ite3 (?J .%e.0;(x+ *n) t%en .%((se t%e 2*&ent ite3 in t%e )&(2)(=n /ist' T%e )i??e&en.e is t%*t <(1 %*ve t( ?i// in 3(&e ?ie/)s t%*n <(1 )( ?(& (t%e& ite3 t<2es+ *s <(1 .*n see in !i,1&e 20-1'

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: C(st' Ente& =%*t <(1 2*< ?(& (ne 1nit (? t%e 2&()1.t'

ETTING U5

! i GURE 20-1 W%en <(1 .&e*te * ne= Invent(&< 5*&t ite3+ Q1i.0B((0s )is2/*<s ?ie/)s ?(& 21&.%*sin, *n) se//in, t%*t ite3' T%e ?ie/)s in t%e 51&.%*se In?(&3*ti(n se.- ti(n s%(= 12 (n 21&.%*se (&)e&s' T%e */es In?(&3*ti(n se.ti(n sets t%e v*/1es <(1 see (n s*/es ?(&3s+ s1.% *s inv(i.es *n) s*/es &e.ei2ts' T%e 2&(,&*3 si32/i?ies &e.(&)in, <(1& initi*/ invent(&< ;< /ettin, <(1 t<2e in t%e H1*ntit< <(1 */&e*)< %*ve (n %*n) *n) its v*/1e'

NOTE T%e ;(x (n 2*,e 62F ex2/*ins (ne =*< t( set 12 invent(&< ite3s t%*t <(1 *sse3;/e ?&(3 (t%e& inven- t(&< ite3s+ s1.% *s ,i?t ;*s0ets' An) t%e ;(x (n 2*,e 6#0 )es.&i;es *n(t%e& 3et%() ?(& t&*.0in, /*&,e ;*t.%es (? 2&()1.ts <(1 *sse3;/e'

He&e *&e t%e ?ie/)s ?(& *n Invent(&< 5*&t ite3 *n) =%*t t%e< )( t( %e/2 <(1 t&*.0 invent(&< ?&(3 initi*/ (&)e& t( ?in*/ s*/e: 161 CHA5teR 20: MANAGING

ETTING U5

: M*n1?*.t1&e&s 5*&t N13;e&' I? <(1 =*nt <(1& 21&.%*se (&)e&s t( in./1)e t%e 3*n1?*.t1&e&s 2*&t n13;e& (& 1niH1e i)enti?ie& ?(& t%e 2&()1.t+ ente& it %e&e'

NOTE I? <(1 1se Q1i.0B((0s 5&e3ie& (& Ente&2&ise+ <(1// */s( see * 4Unit (? Me*s1&eJ se.ti(n+ =%i.% /ets <(1 s2e.i?< t%e 1nits t%e invent(&< 2*&t .(3es in K;(tt/es+ .*ses+ t(ns+ .1;i. ?eet+ (& =%*teve&L' W%en <(1 )e?ine 1nits ?(& *n invent(&< 2*&t+ t%e< *22e*& (n inv(i.es+ s*/es ?(&3s+ *n) &e2(&ts' T( t1&n t%is ?e*t1&e (n+ in t%e Ne= Ite3 K(& E)it Ite3L )i*/(, ;(x+ ./i.0 t%e En*;/e ;1tt(n *n) t%en .%((se =%et%e& <(1 =*nt t( *ssi,n (ne (& seve&*/ 1nits (? 3e*s1&e t( e*.% ite3' On.e t%is ?e*t1&e is t1&ne) (n+ t%e Ne= Ite3 *n) E)it Ite3 )i*/(, ;(xes )is2/*< t%e UGM ;(x in t%e 4Unit (? Me*s1&eJ se.ti(n' C%((se t%e *22&(2&i*te 1nit ?&(3 t%e )&(2-)(=n /ist'

: Des.&i2ti(n (n 51&.%*se T&*ns*.ti(ns' W%*teve& <(1 t<2e %e&e *22e*&s (n t%e 21&.%*se (&)e&s <(1 iss1e t( ;1< invent(&< ite3s' Des.&i;e t%e 2&()1.t in te&3s t%*t t%e ven)(& (& 3*n1?*.t1&e& 1n)e&st*n)s' KAs ex2/*ine) in * 3(3ent+ <(1 .*n 1se * )i??e&ent *n) 3(&e .1st(3e&-?&ien)/< )es.&i2ti(n ?(& t%e inv(i.es t%*t .1st(3e&s see'L

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: C(st' Ente& =%*t <(1 2*< ?(& (ne 1nit (? t%e 2&()1.t' <(1 se// 2&()1.ts in t%e s*3e 1nits t%*t <(1 ;1< t%e3' (+ ?(& ex*32/e+ i? <(1 21&.%*se ?(1& .*ses (? 3e&/(t ;1t se// =ine ;< t%e ;(tt/e+ ente& t%e 2&i.e <(1 2*< 2e& ;(tt/e in t%is ?ie/)'

: COG A..(1nt' C%((se t%e *..(1nt t( =%i.% <(1 =*nt t( 2(st t%e .(st =%en <(1 se// t%e 2&()1.t' KCOG st*n)s ?(& 4.(st (? ,(()s s(/)+J =%i.% is *n *..(1nt ?(& t&*.0in, t%e 1n)e&/<in, .(sts (? t%e t%in,s <(1 se// in (&)e& t( .*/.1/*te <(1& ,&(ss 2&(?it+ =%i.% <(1// /e*&n *;(1t (n 2*,e 466'L

NOTE I? <(1 )(nt %*ve * .(st (? ,(()s s(/) *..(1nt in <(1& .%*&t (? *..(1nts+ Q1i.0B((0s .&e*tes (ne ?(& <(1 *s s((n *s <(1 t<2e t%e n*3e (? <(1& ?i&st Invent(&< 5*&t ite3 in t%e Ne= Ite3 =in)(='

: 5&e?e&&e) @en)(&' I? <(1 .%((se * ven)(& in t%is )&(2-)(=n /ist+ Q1i.0B((0s se/e.ts t%*t ven)(& =%en <(1 *)) t%is Invent(&< 5*&t ite3 t( * 21&.%*se (&)e&'

: Des.&i2ti(n (n */es T&*ns*.ti(ns' Q1i.0B((0s *1t(3*ti.*//< .(2ies =%*t <(1 t<2e) in t%e 4Des.&i2ti(n (n 51&.%*se T&*ns*.ti(nsJ ?ie/) int( t%is ;(x+ s( it *22e*&s (n s*/es ?(&3s /i0e inv(i.es+ .&e)it 3e3(s+ *n) s*/es &e.ei2ts' I? <(1& .1st(3e&s =(1/)nt &e.(,niQe t%*t )es.&i2ti(n+ t<2e * 3(&e .1st(3e&-?&ien)/< (ne %e&e'

: */es 5&i.e' T<2e in %(= 31.% <(1 .%*&,e ?(& t%e 2&()1.t+ *n) 3*0e s1&e t%*t t%e C(st ?ie/) 1ses t%e s*3e 1nits' !(& ex*32/e+ i? <(1 se// * ;(tt/e (? 3e&/(t ?(& S16+ t<2e 16 in t%is ?ie/) *n) t<2e t%e 2&i.e <(1 2*< 2e& ;(tt/e in t%e C(st ?ie/)'

ETTING U5: T*x C()e' I? <(1 t1&ne) (n t%e s*/es t*x 2&e?e&en.e K2*,e 664L in <(1& .(32*n< ?i/e+ t%en =%en <(1 *)) *n ite3 t( *n inv(i.e+ Q1i.0B((0s .%e.0s t%is ?ie/) t( see =%et%e& t%e ite3 is t*x*;/e' KQ1i.0B((0s .(3es =it% t=( t*x .()es: N(n ?(& n(nt*x*;/e ite3s *n) T*x ?(& t*x*;/e ite3s'L M(st 2&()1.ts *&e t*x*;/e+ */t%(1,% ,&(.e&ies *&e * .(33(n ex.e2ti(n'

: In.(3e A..(1nt' CHA5teR 20: MANAGING 181

ETTING T%isU5 )&(2-)(=n /ist in./1)es *// t%e *..(1nts in <(1& .%*&t (? *..(1nts' C%((se t%e in.(3e *..(1nt ?(& t%e 3(ne< <(1 &e.eive =%en <(1 se// (ne (? t%ese 2&()1.ts'

ITEM

: Asset A..(1nt' C%((se t%e *sset *..(1nt ?(& t%e v*/1e (? t%e invent(&< <(1 ;1<' 122(se <(1 ;1< 100 ;(tt/es (? 3e&/(t+ =%i.% *&e e*.% =(&t% t%e SF * ;(tt/e <(1 2*i)N Q1i.0B((0s 2(sts SF00 int( <(1& invent(&< *sset *..(1nt' W%en <(1 se// * ;(tt/e+ t%e 2&(,&*3 )e)1.ts SF ?&(3 t%e invent(&< *sset *..(1nt *n) *))s t%*t SF t( <(1& COG *..(1nt'

1F1

QUICKBOOKs 2014: tHe MIssInG

: C(st' Ente& =%*t <(1 2*< ?(& (ne 1nit (? t%e 2&()1.t'

ETTING U5

5OWER U ER CCINIC

Asse3;/in, 5&()1.ts In t%e 5&e3ie& *n) Ente&2&ise e)iti(ns (? Q1i.0B((0s+ <(1 .*n .&e*te *n Invent(&< Asse3;/< ite3 t%*t ,*t%e&s Invent(&< 5*&t ite3s int( * ne= ite3 t%*t <(1 se// *s * =%(/e' As s%(=n in !i,1&e 20-2+ t%e Ne= Ite3 =in)(= ?(& *n *sse3;/e) ite3 is si3i/*& t( t%e (ne ?(& *n invent(&< 2*&t' T%e 3*in )i??e&en.e is t%*t <(1 se/e.t (t%e& invent(&< ite3s (& Invent(&< Asse3;/< ite3s *s t%e ;1i/)in, ;/(.0s (? <(1& ne= ite3'

In t%e 4Bi// (? M*te&i*/sJ se.ti(n+ <(1 s2e.i?< t%e .(32(nents *n) t%e H1*ntit< (? e*.%+ *n) Q1i.0B((0s t%en .*/.1/*tes t%e t(t*/ .(st (? t%e ;i// (? 3*te&i*/sOt%*t is+ t%e /ist (? *// t%e 3*te&i*/s t%*t 3*0e 12 t%e *sse3;/e) 2&()1.t' In t%e */es 5&i.e ?ie/)+ t<2e t%e 2&i.e <(1 .%*&,e ?(& t%e enti&e ;*// (? =*x+ &e,*&)/ess (? t%e .(st (? t%e in)ivi)1*/ 2ie.es'

! i GURE 20-2 T%e Ne= Ite3 K(& E)it Ite3L =in)(= ?(& *n Invent(&< Asse3;/< ite3 in./1)es 3ini313 *n) 3*xi313 B1i/) 5(int ?ie/)s inste*) (? t%e Re(&)e& 5(int ?ie/) t%*t Invent(&< ite3s %*ve' T%e 3ini313 &e(&)e& CHA5teR 20: MANAGING 191

ETTING U5 2(int ?(& Invent(&< ite3s te//s Q1i.0B((0s =%en t( &e3in) <(1 t( &e(&)e& in)ivi)1*/ Invent(&< ite3s' As <(1 ;1i/) Invent(&< Asse3;/< ite3s+ Q1i.0B((0s 0ee2s t&*.0 (? %(= 3*n< in)ivi)1*/ Invent(&< ite3s <(1 1se+ =%i.% .*n t&i,,e& * &e(&)e& &e3in)e&' Be.*1se <(1 ;1i/) *n Invent(&< Asse3;/< ite3 (1t (? in)ivi)1*/ .(32(nents+ <(1 ?i// in t%e B1i/) 5(int KMinL ?ie/) =it% t%e 3ini313 n13;e& (? invent(&< *sse3;/ies <(1 =*nt (n %*n) t( te// Q1i.0B((0s =%en t( &e3in) <(1 t( ;1i/) 3(&e' T%e M*x ?ie/) s2e.i?ies t%e 3*xi313 n13;e& <(1 =*nt (n %*n)'

202

QUICKBOOKs 2014: tHe MIssInG

: Re(&)e& 5(int KMinL' T<2e t%e H1*ntit< (n %*n) t%*t =(1/) 2&(32t <(1 t( (&)e& 3(&e' W%en <(1& invent(&< %its t%*t n13;e&+ Q1i.0B((0s *))s * &e3in)e& t( &e(&)e& t%is 2&()1.t t( t%e Re3in)e&s Cist K2*,e 491L' I? <(1 1se Q1i.0B((0s 5&e3ie& (& Ente&2&ise+ <(1// */s( see * Re(&)e& 5(int KM*xL ;(x+ =%e&e <(1 .*n ente& t%e 3*xi313 H1*ntit< <(1 =*nt t( %*ve *?te& &e(&)e&in,' !(& ex*32/e+ i? <(1 =*nt 20 (n %*n)+ t<2e 20 in t%e Re(&)e& 5(int KM*xL ;(x' T%en+ i? <(1 2/*.e *n (&)e& *n) %*ve 9 (? t%e ite3 (n %*n)+ t%e 2&(,&*3 te//s <(1 t( &e(&)e& 11'

51&.%*sin, Invent(&<

TI5 I? <(1 .*n &e.eive 2&()1.ts H1i.0/<+ 1se * /(=e& &e(&)e& 2(int t( &e)1.e t%e 3(ne< tie) 12 in invent(&< *n) 2&event =&ite-(??s )1e t( (;s(/ete invent(&<' I? 2&()1.ts t*0e *=%i/e t( *&&ive+ set t%e &e(&)e& 2(int %i,%e&' t*&t =it% <(1& ;est ,1ess *n) t%en e)it t%is ?ie/) *s ;1siness .(n)iti(ns .%*n,e'

51&.%*sin, invent(&< inv(/ves t%&ee *.ti(ns in Q1i.0B((0s:

: On H*n)' I? <(1 */&e*)< %*ve s(3e (? t%e 2&()1.t in invent(&<+ t<2e t%e H1*ntit< in t%is ?ie/)' !&(3 t%en (n+ *s <(1 &e.(&) invent(&< <(1 &e.eive+ <(1 .*n t&1st Q1i.0B((0s t( *..1&*te/< 2(st invent(&< v*/1es in <(1& *..(1nts'

: A))in, t%e invent(&< <(1 21&.%*se t( *n invent(&< *sset *..(1nt

: T(t*/ @*/1e' I? <(1 ?i//e) in t%e On H*n) ?ie/)+ t%en ?i// in t%is ?ie/) =it% t%e t(t*/ v*/1e (? t%e H1*ntit< (n %*n)' Q1i.0B((0s in.&e*ses t%e v*/1e (? <(1& invent(&< *sset *..(1nt *..(&)in,/<'

: Ente&in, t%e ;i// <(1 &e.eive ?(& t%e invent(&< <(1 ;(1,%t

: As (?' T%e 2&(,&*3 1ses t%is )*te ?(& t%e t&*ns*.ti(n it .&e*tes in t%e invent(&< *sset *..(1nt'

: 5*<in, t%e ;i// ?(& t%e invent(&<

NOTE $(1 .*n ente& v*/1es ?(& t%e /*st t%&ee ?ie/)s /iste) *;(ve (n/< =%en <(1 .&e*te * ne= ite3+ n(t =%en <(1 e)it *n existin, (ne' !&(3 t%en (n+ Q1i.0B((0s .*/.1/*tes %(= 3*n< <(1 %*ve (n %*n) ;*se) (n t%e n13;e&s <(1ve &e.eive) *n) s(/)'

W%*ts t&i.0< is t%*t <(1 )(nt 0n(= =%et%e&

t%e ;i// (& t%e invent(&< =i// *&&ive ?i&st' In 3*n< .*ses+ t%e ;i// *&&ives =it% (& 5URCHA IN B1t i? *31&*i *3 &eH1i&es * )e2(sit ;e?(&e %e st*&ts *?te& t%e s%i23ent' G <(1& s=(&)s+ <(1 .*n &e.(&) t%e )e2(sit 2*<3ent <(1 3*0e *n) t%en .&*?tin, *22/< t%*t 2*<3ent =%en t%e ?in*/ ;i// *&&ives' In t%e ?(//(=in, se.ti(ns+ <(1// /e*&n %(= t( 1se Q1i.0B((0s ?e*t1&es t( %*n)/e *n< (&)e& (? ;i// *n) invent(&< *&&iv*/'

5URCHA ING IN@ENTOR$

WORKAROUND WORK HO5

T1&nin, 5*&ts int( 5&()1.ts

Invent(&< Asse3;/< ite3s )(nt =(&0 t%e =*< 3*n< 3*n1?*.- t1&e&s t&e*t *sse3;/e) ite3s' M*n1?*.t1&e&s *n) )ist&i;1t(&s (?ten ;1i/) ;*t.%es (? *sse3;/e) ite3s+ 2((/ t%e 3*n1?*.t1&- in, .(sts ?(& t%e ;*t.%+ *n) t%en *ssi,n * v*/1e t( t%e &es1/tin, ;*t.% (? 2&()1.ts t%*t ,(es int( invent(&<' T( 1se t%is *22&(*.% in Q1i.0B((0s+ <(1 t&*.0 t%e 2*&ts <(1 1se t( ;1i/) 2&()1.ts KN(n-invent(&< 5*&tsL *s *ssets inste*) (? Invent(&< Asse3;/< ite3s' He&es %(= it =(&0s: 1' As <(1 ;1< in,&e)ients ?(& * ;*t.%+ *ssi,n t%e .(sts Kvi* ;i//s *n) s( (nL t( *n *sset *..(1nt s2e.i?i.*//< ?(& invent(&< <(1 ;1i/) Ks1.% invent(&< is (?ten &e?e&&e) t( *s WI5 ?(& 4=(&0 in 2&(,&essJL' 2' W%en t%e ;*t.% is .(32/ete+ 3*0e *n invent(&< *)D1st- 3ent t( *)) t%e ite3s <(1 3*)e t( invent(&<' C%((se @en)(&s>Invent(&< A.tivities>A)D1st Q1*ntit<G@*/1e (n H*n)' #' In t%e 4A)D1st Q1*ntit<G@*/1e (n H*n)J =in)(=+ in t%e A)D1st3ent T<2e )&(2-)(=n /ist+ .%((se 4Q1*ntit< *n) T(t*/ @*/1e'J 4' In t%e A)D1st3ent A..(1nt )&(2-)(=n /ist+ .%((se t%e *sset *..(1nt ?(& <(1& WI5'

6' In t%e Ne= Q1*ntit< .(/13n+ t<2e t%e n13;e& (? ite3s <(1 ;1i/t ?&(3 <(1& 2((/ (? 2*&ts' In t%e Ne= @*/1e .(/13n+ t<2e t%e v*/1e (? t%e 2*&ts <(1 1se)' 7' C/i.0 *ve A C/(se t( s*ve t%e *)D1st3ent+ =%i.% 2/*.es t%e v*/1e (? t%e ne= invent(&< in <(1& invent(&< *sset *..(1nt' Be.*1se t%e invent(&< v*/1e 3*t.%es =%*t <(1 2*i) ?(& 2*&ts+ t%e v*/1e *)D1st3ent */s( &e)1.es t%e WI5 *sset *..(1nts ;*/*n.e t( Qe&(+ in e??e.t 3(vin, t%e v*/1e (? <(1& 2*&ts ?&(3 t%e WI5 *sset *..(1nt t( <(1& invent(&< *sset *..(1nt' $(1 %*ve t( 0n(= %(= 3*n< 1nits <(1 ,(t (1t (? t%e 2*&ts 2((/+ s( t%is *22&(*.% =(&0s (n/< i? <(1 ;1i/) 2&()1.ts in ;*t.%es' I? <(1 .(nst*nt/< 3*n1?*.t1&e 2&()1.ts+ <(1 nee) * 2&(,&*3 (t%e& t%*n Q1i.0B((0s t( t&*.0 <(1& invent(&<' T( ?in) (ne+ ,( t( Y%tt2:GG3*&0et2/*.e'int1it'.(3Z' On t%e =e;sites 3en1 ;*&+ ./i.Y0 !in) (?t=*&e>!in) (/1ti(Zns ;< In)1st&<' T%en+ (n t%e B< In)1st&< t*;+ ./i.0 M*n1?*.t1&in,' !in*//<+ (n t%*t s*3e t*; 1n)e& t%e M*n1?*.t1&in, %e*)in,+ ./i.0 Invent(&< M*n*,e3ent'

1F

QUICKBOOKs 2014: tHe MIssInG

C&e*tin, 51&.%*se O&)e&s Be?(&e <(1 &e.eive invent(&< *n) 2*< t%e .(&&es2(n)in, ;i//s+ its * ,(() i)e* t( 3*0e s1&e t%*t t%e s%i23ents <(1 &e.eive 3*t.% =%*t <(1 (&)e&e)On(t 1n/i0e (2enin, * 2iQQ* ;(x ;e?(&e <(1 /e*ve t%e 2*&/(& t( 3*0e s1&e <(1 )i)nt ,et *n *n.%(v< *n) ,*&/i. 2ie ;< 3ist*0e' Re3e3;e&in, =%*t <(1 (&)e&e) is t(1,%e& =%en 2&()1.ts *n) H1*ntities v*&<' M(st ;1sinesses *))&ess t%is 2&(;/e3 ;< .&e*tin, 21&.%*se (&)e&s ?(& t%e invent(&< t%e< ;1<' T%*t =*<+ =%en *n (&)e& *&&ives+ t%e< .*n .(32*&e t%e s%i23ent =it% t%e 21&.%*se (&)e& t( .(n?i&3 t%*t t%e ite3s *n) H1*ntities *&e .(&&e.t'

NOTE $(1 .*n .&e*te *// t%e 21&.%*se (&)e&s <(1 =*nt =it%(1t */te&in, t%e ;*/*n.es in <(1& in.(3e+ ex2ense+ *n) *sset *..(1nts+ *n) t%e 21&.%*se (&)e&s =(nt *22e*& in <(1& 5&(?it A C(ss (& B*/*n.e %eet &e2(&ts+ eit%e&' T%*ts ;e.*1se 21&.%*se (&)e&s *&e 0n(=n *s n(n-2(stin, t&*ns*.ti(ns: N( 3(ne< .%*n,es %*n)s K(& *..(1ntsL+ s( t%e&es n(t%in, t( 2(st in <(1& .%*&t (? *..(1nts' In Q1i.0B((0s+ t%e ?i&st 2(stin, ?(& 21&.%*se) invent(&< %*22ens =%en <(1 &e.eive eit%e& t%e invent(&< (& t%e ;i//'

CHA5teR 20: MANAGING

191

Be.*1se 21&.%*se (&)e&s *&e t<2i.*//< t%e ?i&st ste2 in 21&.%*sin,+ t%e Q1i.0B((0s H(3e 2*,e 2/*.es t%e 51&.%*se O&)e&s i.(n in t%e 2(/e 2(siti(n in t%e @en)(&s 2*ne/' C/i.0 it t( (2en t%e C&e*te 51&.%*se O&)e&s =in)(=+ =%i.% is /i0e * 3i&&(& i3*,e (? t%e C&e*te Inv(i.es =in)(= t%*t <(1 1se t( inv(i.e <(1& .1st(3e&s K2*,e 217L' $(1 .%((se * ven)(& inste*) (? * .1st(3e&+ *n) t%e %i2 T( *))&ess is <(1& .(32*n<s *))&ess+ *s s%(=n in !i,1&e 20-#'

5URCHA ING IN@ENTOR$

! i GURE 20-# Q1i.0B((0s %*s (ne 2&e)e?ine) te32/*te ?(& 21&.%*se (&)e&s+ */t%(1,% its .*//e) C1st(3 51&.%*se O&)e&' I? <(1 =*nt t( .1st(3iQe <(1& 21&.%*se (&)e& ?(&3+ *t t%e t(2 (? t%e C&e*te 51&.%*se O&)e&s =in)(=+ ./i.0 t%e !(&3*ttin, t*;+ *n) t%en ./i.0 M*n*,e Te32/*tes' 5*,e 811 te//s t%e =%(/e st(&< (? .1st(3iQin, te32/*tes'

He&es %(= t( .&e*te * 21&.%*se (&)e&:

1' On t%e H(3e 2*,e+ ./i.0 t%e 51&.%*se O&)e&s i.(n (& .%((se @en)(&s>C&e*te 51&.%*se O&)e&s'

In t%e C&e*te 51&.%*se O&)e&s =in)(=+ Q1i.0B((0s ?i//s in t%e .1&&ent )*te+ *n) t%e&es n( &e*s(n t( .%*n,e t%*t ;e.*1se 21&.%*se (&)e&s *&e 3e&e/< * 2*2e& t&*i/ (? =%*t <(1 (&)e&'

2' In t%e @en)(& ;(xs )&(2-)(=n /ist+ .%((se t%e ven)(& <(1&e (&)e&in, invent(&< ?&(3'

Q1i.0B((0s ,&*;s t%e ven)(&s n*3e *n) *))&ess ?&(3 t%e ven)(&s &e.(&) *n) 1ses it t( ?i// in t%e @en)(& *))&ess ;(x Kt( t%e D*te ;(xs &i,%tL *s s%(=n in !i,1&e 20-#'

NOTE I? <(1 1se 31/ti2/e .1&&en.ies+ t%e ven)(&s .1&&en.< *22e*&s t( t%e &i,%t (? t%e ven)(&s n*3e' T%e 4Ex.%*n,e R*te 1 T1nitU \J ;(x ;e/(= t%e ite3 t*;/e ;e.(3es *.tive i? t%e ven)(& is set 12 t( 1se * .1&&en.< )i??e&ent ?&(3 <(1& %(3e .1&&en.<'

5URCHA IN G

#' I? <(1 1se ./*sses t( .*te,(&iQe in.(3e *n) ex2enses K2*,e 1#4L+ .%((se *

I? <(1 1se ./*sses *n) s0i2 t%e C/*ss ;(x+ =%en <(1 t&< t( s*ve t%e 21&.%*se (&)e&+ Q1i.0B((0s 3i,%t &e3in) <(1 t%*t <(1 )i)nt *ssi,n * ./*ss' I? t%*t %*2- 2ens+ ./i.0 C*n.e/ t( &et1&n t( t%e 21&.%*se (&)e& s( <(1 .*n .%((se * ./*ss+ (& ./i.0 *ve An<=*< t( s*ve t%e 21&.%*se (&)e& =it%(1t * ./*ss'

4' I? <(1&e (&)e&in, invent(&< t%*t <(1 =*nt s%i22e) )i&e.t/< t( (ne (? <(1& .1st(3e&s+ in t%e D&(2 %i2 T( )&(2-)(=n /ist+ .%((se t%*t .1st(3e& K(& D(;L'

I? <(1 se/e.t * )&(2-s%i2 *))&ess+ Q1i.0B((0s .%*n,es t%e *))&ess in t%e %i2 T( ;(x ?&(3 <(1& .(32*n<s *))&ess t( t%e .1st(3e&s (& D(;s *))&ess'

6' I? <(1&e .&e*tin, <(1& ?i&st 21&.%*se (&)e&+ in t%e 5'O' N(' ;(x+ t<2e t%e n13;e& t%*t <(1 =*nt t( st*&t =it%'

!&(3 t%en (n+ Q1i.0B((0s in.&e3ents t%e n13;e& in t%e 5'O' N(' ;(x ;< (ne' I? <(1 (&)e& <(1& 2&()1.ts (ve& t%e 2%(ne (& t%&(1,% *n (n/ine s<ste3 *n) t%e ven)(& *s0s ?(& <(1& 21&.%*se (&)e& n13;e&+ ,ive %i3 t%is n13;e&'

7' In t%e ?i&st Ite3 .e// in t%e t*;/e+ .%((se t%e ite3 t%*t .(&&es2(n)s t( t%e ?i&st 2&()1.t <(1&e 21&.%*sin,'

T%e Ite3 )&(2-)(=n /ist s%(=s *// t%e ent&ies in <(1& Ite3 Cist+ even t%(1,% .(32*nies 1s1*//< .&e*te 21&.%*se (&)e&s (n/< ?(& invent(&< ite3s' KAs <(1 t<2e t%e ?i&st ?e= /ette&s (? *n ite3s n*3e+ Q1i.0B((0s )is2/*<s 3*t.%in, ent&ies' $(1 .*n 0ee2 t<2in, (& ./i.0 t%e ite3 <(1 =*nt *s s((n *s it *22e*&s'L

202

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5URCHA IN G W%en <(1 .%((se *n ite3+ Q1i.0B((0s ?i//s in (t%e& .e//s in t%e &(= =it% in?(&- 3*ti(n ?&(3 t%*t ite3s &e.(&)' T%e Des.&i2ti(n .e// ,ets ?i//e) =it% t%e ite3 &e.(&)s )es.&i2ti(n+ =%i.% <(1 .*n 0ee2 (& e)it' T%e R*te .e// ,&*;s t%e v*/1e ?&(3 t%e C(st ?ie/) (? t%e ite3s &e.(&) Kt%*ts t%e 2&i.e <(1 2*< ?(& t%e ite3L' : T( *)) * /ine+ .%((se

8' In t%e Qt< .e//+ t<2e t%e H1*ntit< <(1 =*nt t( 21&.%*se'

On.e <(1 )( t%*t+ Q1i.0B((0s ?i//s in t%e A3(1nt .e// =it% t%e t(t*/ 21&.%*se 2&i.e ?(& t%e ite3: t%e H1*ntit< 31/ti2/ie) ;< t%e &*te'

F' I? <(1&e 21&.%*sin, invent(&< s2e.i?i.*//< ?(& * .1st(3e& (& D(;+ .%((se t%e .1st(3e& (& D(; in t%e C1st(3e& .e//'

T%e C&e*te 51&.%*se O&)e&s )i*/(, ;(x )(esnt in./1)e * .e// ?(& )esi,n*tin, 21&.%*ses *s ;i//*;/e' D(nt =(&&<: $(1// te// Q1i.0B((0s t%*t *n ite3 is ;i//*;/e =%en <(1 .&e*te * ;i// (& &e.eive t%e ite3 int( invent(&<'

9' Re2e*t ste2s 7EF ?(& e*.% 2&()1.t <(1&e 21&.%*sin,'

$(1 .*n *))+ .(2<+ *n) )e/ete /ines in * 21&.%*se (&)e&' T( )( s(+ &i,%t-./i.0 in t%e ite3 t*;/e *n) t%en .%((se (ne (? t%e ent&ies (n t%e s%(&t.1t 3en1:

CHA5teR 20: MANAGING

212

5URCHA IN G

#' I? <(1 1se ./*sses t( .*te,(&iQe in.(3e *n) ex2enses K2*,e 1#4L+ .%((se *

: T( .(2< * /ine+ .%((se C(2< CineN t%en &i,%t-./i.0 *n(t%e& t*;/e &(= *n) .%((se 5*ste Cine'

: T( )e/ete * /ine+ .%((se De/ete Cine'

10' At t%e ;(tt(3 (? t%e C&e*te 51&.%*se O&)e&s )i*/(, ;(x+ in t%e Me3( ?ie/)+ t<2e * s133*&< (? =%*t <(1&e (&)e&in, t( %e/2 <(1 i)enti?< t%e 21&.%*se (&)e&'

T%e .(ntents (? t%e Me3( ?ie/) s%(= 12 =%en its ti3e t( *22/< * 21&.%*se (&)e& t( * ;i// K=%i.% <(1// /e*&n *;(1t s%(&t/<L+ s( <(1 .*n i)enti?< t%e &i,%t 21&.%*se (&)e&'

11' I? <(1 %*ve *))iti(n*/ 21&.%*se (&)e&s t( .&e*te+ ./i.0 *ve A Ne= t( s*ve t%e .1&&ent 21&.%*se (&)e& *n) st*&t *n(t%e&'

T( s*ve t%e (ne <(1 D1st .&e*te) *n) ./(se t%e C&e*te 51&.%*se O&)e&s =in)(=+ ./i.0 *ve A C/(se inste*)' C/i.0 C/e*& t( t%&(= (1t <(1& .%(i.es (& .%*n,es (n t%e 21&.%*se (&)e&'

Re.eivin, Invent(&< *n) Bi//s i31/t*ne(1s/< !(& 3*n< (&)e&s+ <(1// ?in) t%e ;i// t1.0e) int( (ne (? t%e ;(xes (? <(1& s%i23ent /i0e * ;(n1s ,i?t' A/t%(1,% * ;i// isnt t%e 3(st =e/.(3e (? ,i?ts+ &e.eivin, * ;i// *n) invent(&< si31/t*ne(1s/< is * ;(n1s ;e.*1se <(1 .*n &e.(&) t%e invent(&< *n) *.- .(32*n<in, ;i// in Q1i.0B((0s *t t%e s*3e ti3e' He&es %(=:

1' On t%e H(3e 2*,e+ ./i.0 Re.eive Invent(&<+ *n) t%en .%((se 4Re.eive Invent(&< =it% Bi//+J (& .%((se @en)(&s>4Re.eive Ite3s *n) Ente& Bi//'J

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: T( *)) * /ine+ .%((se Eit%e& =*<+ Q1i.0B((0s (2ens t%e Ente& Bi//s =in)(= t%*t <(1 ?i&st 3et (n 2*,e

5URCHA IN G

187 *n) *1t(3*ti.*//< t1&ns (n t%e Bi// Re.eive) .%e.0;(x Ksee !i,1&e 20-4+ ;*.0,&(1n)L D1st *s it )(es =%en <(1 .&e*te * &e,1/*& ;i//'

2' In t%e @en)(& )&(2-)(=n /ist+ .%((se t%e ven)(& =%( sent t%e ;i//'

Q1i.0B((0s /((0s ?(& *n< (2en 21&.%*se (&)e&s ?(& t%*t ven)(&'

#' I? t%e&e *&e *n< (2en 21&.%*se (&)e&s ?(& t%*t ven)(& *n) <(1 =*nt t( *22/< t%e s%i23ent <(1 &e.eive) t( (ne (? t%e3+ in t%e O2en 5Os Exist 3ess*,e ;(x+ ./i.0 $es' KI? t%e ite3s <(1 &e.eive) )(nt ,( =it% *n< (2en 21&.%*se (&)e&s+ ./i.0 N( *n) s0i2 t( ste2 6'L I? <(1 )(nt see t%is 3ess*,e ;(x+ s0i2 t( ste2 6'

W%en <(1 ./i.0 $es+ Q1i.0B((0s (2ens t%e O2en 51&.%*se O&)e&s )i*/(, ;(x K!i,1&e 20-4+ ?(&e,&(1n)L' T%is )i*/(, ;(x /ists 21&.%*se (&)e& )*tes+ n13;e&s+ *n) 3e3(s'

I? t%e ven)(&s ;i// in./1)es t%e 21&.%*se (&)e& n13;e&+ 2i.0in, t%e .(&&e.t (ne is e*s<' O&+ i? <(1 ?i//e) in t%e Me3( ?ie/) =%en <(1 .&e*te) t%e 21&.%*se (&)e&+ t%*t n(te 3*< %e/2 <(1 i)enti?< t%e &i,%t (ne' B1t i? <(1 )(nt 0n(= =%i.% (ne

CHA5teR 20: MANAGING

2#2

5URCHA ING IN@ENTOR$

t( 2i.0+ ./i.0 C*n.e/ t( ./(se t%e O2en 51&.%*se O&)e&s )i*/(, ;(x' T%en+ t( vie= * &e2(&t (? (2en 21&.%*se (&)e&s+ %e*) t( t%e &i,%t si)e (? t%e Ente& Bi//s =in)(= *n) t*0e * /((0 *t t%e N*3e t*;s 133*&< se.ti(n' T( t%e &i,%t (? t%e 45Os t( ;e &e.eive)J /*;e/+ ./i.0 t%e n13;e&+ =%i.% is *.t1*//< * /in0 t%*t (2ens * @en)(& Q1i.0Re2(&t .(nt*inin, t%e (2en 5Os ?(& t%e ven)(& <(1 se/e.te) in ste2 2' In t%e &e2(&t =in)(=+ )(1;/e-./i.0 * 21&.%*se (&)e& t( vie= its )et*i/s' On.e <(1ve i)enti?ie) t%e .(&&e.t 5O+ (n t%e Ente& Bi//s =in)(=s M*in t*;+ ./i.0 e/e.t 5O t( &e(2en t%e O2en 51&.%*se O&)e&s )i*/(, ;(x'

! i GURE 20-4 In t%e Ente& Bi//s =in)(=+ =%en <(1 .%((se t%e ven- )(& t%*t s%i22e) t%e ite3s <(1ve &e.eive) K?&(3 t%e @en)(& )&(2-)(=n /istL+ Q1i.0B((0s .%e.0s ?(& *n< (2en 21&.%*se (&)e&s ?(& t%*t ven)(&' I? it ?in)s *n<+ it )is2/*<s t%e O2en 5Os Exist 3ess*,e ;(x Kn(t s%(=n %e&eL' I? <(1 ./i.0 $es in t%*t ;(x+ t%e O2en 51&.%*se O&)e&s )i*/(, ;(x *22e*&s s( <(1 .*n se/e.t * 5O+ =%i.% t%en *22/ies t%e ite3s <(1ve &e.eive) ?&(3 t%*t 21&.%*se (&)e& t( t%e ;i//'

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4' In t%e O2en 51&.%*se O&)e&s )i*/(, ;(xs t*;/e+ se/e.t t%e existin, 21&.%*se (&)e& t%*t ,(es =it% t%e s%i23ent <(1 &e.eive) ;< ./i.0in, t%e .%e.03*&0 .e// Kt%e ?i&st .(/13nL ?(& t%e 21&.%*se (&)e& <(1 =*nt+ *n) t%en ./i.0 OK'

Q1i.0B((0s )is2/*<s * .%e.03*&0 in t%e 21&.%*se (&)e&s .%e.03*&0 .e//' W%en <(1 ./i.0 OK+ t%e 2&(,&*3 ./(ses t%e O2en 51&.%*se O&)e&s )i*/(, ;(x *n) ?i//s in t%e ;i// ?ie/)s =it% 21&.%*se (&)e& in?(+ /i0e t%e *3(1nt *n) t%e ite3s (&)e&e)+ *s s%(=n in !i,1&e 20-6' W%en <(1 =(&0 ?&(3 * 21&.%*se (&)e&+ Q1i.0B((0s )is2/*<s t%e (&)e&s n13;e& in t%e 5O N(' .(/13n in t%e ite3s t*;/e Kt%is .(/13n *22e*&s (n/< i? <(1 .%((se * 21&.%*se (&)e&L' T( (2en t%e se/e.te) 21&.%*se (&)e& in t%e C&e*te 51&.%*se O&)e&s )i*/(, ;(x+ ./i.0 %(= 5O ;e/(= t%e ite3s t*;/e'

CHA5teR 20: MANAGING

2#

5URCHA IN G

! i GURE 20-6 W%en <(1 .%((se *n (2en 21&.%*se (&)e&+ Q1i.0B((0s 1ses t%e in?(&3*ti(n ?&(3 it t( ?i// in ?ie/)s in t%e Ente& Bi//s =in)(= =it% 3(st (? t%e in?(&3*ti(n *;(1t t%e ite3s <(1 (&)e&e)+ s1.% *s t%e ite3s t*;/e Ks%(=n %e&eL *n) t%e A3(1nt D1e ?ie/) in t%e %e*)e& Kn(t s%(=nL'

TI5 Its */=*<s * ,(() i)e* t( .(32*&e t%e H1*ntities <(1 &e.eive) in t%e s%i23ent =it% t%e H1*ntities (n <(1& 21&.%*se (&)e&' I? <(1 &e.eive) ?e=e& ite3s t%*n <(1 (&)e&e)+ in t%e Qt< .e// ?(& t%e ite3+ ente& t%e n13;e& <(1 *.t1*//< &e.eive) *n) *)D1st t%e *3(1nt )1e t( 3*t.% =%*t <(1 &e.eive)'

6' In t%e Ente& Bi//s =in)(=s D*te ;(x+ ente& t%e )*te <(1 &e.eive) t%e ;i//'

5URCHA IN G I? <(1ve */&e*)< )e?ine) t%e 2*<3ent te&3s in t%e ven)(&s &e.(&) K2*,e 89L+ Q1i.0B((0s ?i//s in t%e Te&3s ;(x *n) 1ses t%(se te&3s t( .*/.1/*te t%e )1e )*te in t%e Bi// D1e ;(x' I? t%e ;i// <(1 &e.eive) s%(=s )i??e&ent te&3s (& * )i?- ?e&ent )1e )*te+ 12)*te t%e v*/1es in t%e Bi// D1e *n) Te&3s ;(xes t( 3*t.% t%e ven)(&s ;i//' KW%en <(1 s*ve t%e ;i//+ Q1i.0B((0s (??e&s t( s*ve t%e ne= te&3s in t%e ven)(&s &e.(&)'L

7' I? <(1 )i)nt .&e*te * 21&.%*se (&)e& ?(& t%e s%i23ent <(1 &e.eive)+ ?i// in t%e ?ie/)s *s <(1 =(1/) ?(& * &e,1/*& ;i//'

In t%e A3(1nt D1e ?ie/)+ t<2e t%e *3(1nt )1e ?&(3 t%e ven)(&s ;i//' $(1// */s( %*ve t( ?i// in t%e ite3s t*;/e 3*n1*//<: !(& e*.% ite3 <(1 &e.eive)+ in * ;/*n0 /ine (? t%e t*;/e+ s2e.i?< t%e ite3+ H1*ntit<+ .1st(3e& (& D(;+ *n) ./*ss Ki? <(1 1se t%*t ?e*t1&eL' Q1i.0B((0s ?i//s in t%e Des.&i2ti(n *n) C(st .e//s ;< 1sin, t%e v*/1es in t%e ite3s &e.(&)+ *n) t%en .*/.1/*tes t%e A3(1nt ;< 31/ti2/<in, t%e H1*ntit< ;< t%e ite3s .(st'

8' C/i.0 *ve A Ne= (& *ve A C/(se'

W%en <(1 s*ve * .(3;in*ti(n invent(&<G;i// t&*ns*.ti(n+ Q1i.0B((0s ,(es t( =(&0 ;e%in) t%e s.enes' !(& t%e invent(&< <(1 &e.eive)+ t%e 2&(,&*3 )e;its <(1& invent(&< *..(1nt t%e *3(1nt <(1 2*i) ?(& t%e ite3s *n) 12)*tes t%e

5URCHA ING IN@ENTOR$

H1*ntit< (n %*n) ?(& t%e ite3' It */s( in.&e*ses t%e ;*/*n.e in <(1& A..(1nts 5*<*;/e *..(1nt ;< t%e *3(1nt (? t%e ;i//'

TI5 I? <(1 =*nt t( see %(= 3*n< (? * 2*&ti.1/*& 2&()1.t <(1 %*ve (n %*n)+ (n t%e H(3e 2*,e+ ./i.0 Ite3s A e&vi.es' In t%e Ite3 Cist =in)(=+ /((0 *t t%e T(t*/ Q1*ntit< On H*n) .(/13n ?(& t%e ite3 <(1&e inte&este) in'

Re.eivin, Invent(&< ;e?(&e t%e Bi// W%en <(1 &e.eive invent(&<+ <(1 =*nt t( &e.(&) it in Q1i.0B((0s s( <(1 0n(= t%*t its *v*i/*;/e t( se//' I? <(1 &e.eive invent(&< =it%(1t * ;i//+ t%e ;est s(/1ti(n is t( 2&eten) t%*t <(1 &e.eive) t%e ;i//' B< .&e*tin, t%e ;i// in Q1i.0B((0s+ <(1& A..(1nts 5*<*;/e st*<s in s<n. =it% =%*t <(1ve 21&.%*se)' T%en <(1 .*n e)it t%e Q1i.0B((0s ;i// /*te& t( 3*t.% t%e &e*/ (ne <(1 &e.eive'

An(t%e& *22&(*.% is t( &e.(&) t%e &e.eive) invent(&< in Q1i.0B((0s =it%(1t * ;i//' K$(1 .*n )( t%is ;e.*1se t%e 2&(,&*3 %*s se2*&*te ?e*t1&es ?(& &e.eivin, invent(&< *n) ente&in, ;i//s =%en t%e< *&&ive'L T%e ;(x ;e/(= ex2/*ins %(= Q1i.0B((0s 2(sts *3(1nts t( *..(1nts =%en <(1 &e.eive invent(&< =it%(1t * ;i//' T%e ?ie/)s t%*t <(1 s2e.i?< *n) t%e (2ti(ns *t <(1& )is2(s*/ *&e t%e s*3e *s =%en <(1 &e.eive invent(&< =it% * ;i// K*s )es.&i;e) in t%e 2&evi(1s se.ti(nLN t%e< D1st *22e*& in )i??e&ent =in)(=s'

TROUBCE HOOTING MOMENT

5(stin, Invent(&< Re.eive)

W%en <(1 &e.eive invent(&< ;e?(&e t%e ;i// *&&ives+ <(1& *.- .(1nt*nt 3i,%t sH1*=0 *;(1t %(= Q1i.0B((0s 2(sts inven- t(&< t( <(1& *..(1nts' In st*n)*&) *..(1ntin, 2&*.ti.e+ (n/< ;i//s s%(= 12 *s .&e)its t( t%e A..(1nts 5*<*;/e *..(1nt' B1t Q1i.0B((0s .&e)its t%e A..(1nts 5*<*;/e *..(1nt =%en <(1 &e.eive invent(&< ite3s =it%(1t * ;i//' W%en <(1 &e.eive ite3s =it%(1t * ;i//+ Q1i.0B((0s *))s *n en- t&< ?(& t%e ite3s t( t%e A..(1nts 5*<*;/e &e,iste&' KT( vie= t%e &e,iste&+ 2&ess Ct&/IA t( (2en t%e C%*&t (? A..(1nts =in)(=+ *n) t%en )(1;/e-./i.0 t%e A..(1nts 5*<*;/e *..(1nt'L T%e 2&(,&*3 ?i//s in t%e T<2e .e// =it% t%e text 4ITEM RC5TJ t( in)i.*te t%*t

t%e ent&< isnt * ;i//' C*te&+ =%en <(1 ente& t%e ;i//+ Q1i.0B((0s e)its t%e s*3e t&*ns*.ti(n+ &e2/*.in, 4ITEM RC5TJ =it% 4BICC'J T%e &es1/t in <(1& .(32*n< ?i/e is .(&&e.t *?te& <(1 ;(t% &e.eive invent(&< *n) ente& ;i//s' H(=eve&+ <(1& *..(1nt*nt 3i,%t .(32/*in *;(1t t%e in.(32/ete *1)it t&*i/ ;e.*1se t%e t&*ns*.- ti(n .%*n,es =it%(1t s(3e 0in) (? &e.(&)' I? <(1 =*nt t( t&*.0 invent(&<+ ;i//s+ *n) 2&i.e )i??e&en.es ;et=een <(1& 21&.%*se (&)e&s *n) t%e ?in*/ ;i//s+ <(1 .*n )( s( (1tsi)e (? Q1i.0B((0s' T%en =%en <(1 2(ssess ;(t% t%e invent(&< *n) t%e .(&&es2(n)- in, ;i//+ <(1 .*n &e.(&) t%e t&*ns*.ti(n in Q1i.0B((0s'

T( &e.eive invent(&< in <(1& .(32*n< ?i/e ;e?(&e t%e ;i// *&&ives:

1' On t%e H(3e 2*,e+ ./i.0 t%e Re.eive Invent(&< i.(n+ *n) t%en .%((se 4Re- .eive Invent(&< =it%(1t Bi//+J (& .%((se @en)(&s>Re.eive Ite3s'

Q1i.0B((0s (2ens t%e C&e*te Ite3 Re.ei2ts =in)(=+ =%i.% is * ./(se &e/*tive (? t%e Ente& Bi//s =in)(=' In ?*.t+ (t%e& t%*n t%e tit/e (? t%e )i*/(, ;(x+ (n/< t%&ee t%in,s *&e )i??e&ent+ *// (? =%i.% *&e /*;e/e) in !i,1&e 20-7'

5URCHA IN G

! i GURE 20-7 Be.*1se <(1&e (n/< *))in, invent(&< t( <(1& .(32*n< ?i/e+ Q1i.0B((0s *1t(3*ti.*//< t1&ns (?? t%e Bi// Re.eive) .%e.0;(x in t%e C&e*te Ite3 Re.ei2ts =in)(=' T( 3*0e it .&<st*/ ./e*& t%*t <(1 *&ent .&e*tin, * ;i//+ t%e 2&(,&*3 )is2/*<s t%e =(&)s 4Ite3 Re.ei2tJ *n)+ in t%e Me3( ;(x+ *))s t%e 3ess*,e 4Re.eive) ite3s K;i// t( ?(//(=L'J

CHA5teR 20: MANAGING

262

TI5 I? <(1 (2en t%e C&e*te Ite3 Re.ei2ts =in)(= *n) t%en &e*/iQe t%*t <(1 )( %*ve t%e ;i//+ t%e&es n( nee) t( ./(se t%e =in)(= *n) .%((se * )i??e&ent ?e*t1&e' i32/< t1&n (n t%e Bi// Re.eive) .%e.0;(x *t t%e =in)(=s t(2 &i,%t' W%en <(1 )(+ t%e =in)(= .%*n,es t( t%e Ente& Bi//s =in)(= s( <(1 .*n &e.eive t%e ite3s *n) .&e*te t%e ;i// K2*,e 6##L'

i3i/*& t( =%*t %*22ens =%en <(1 &e.eive invent(&< *n) * ;i// *t t%e s*3e ti3e+ t%e C&e*te Ite3 Re.ei2ts =in)(= &e3in)s <(1 *;(1t (2en 21&.%*se (&)e&s t%*t <(1 .*n se/e.t t( ?i// in t%e ite3s &e.eive) *1t(3*ti.*//<' T%e &est (? t%e ?ie/)s ;e%*ve /i0e t%e (nes in t%e Ente& Bi//s =in)(=+ ex2/*ine) (n 2*,e 187'

2' W%en <(1ve *))e) *// t%e ite3s <(1 &e.eive) *n) 12)*te) *n< H1*ntities t%*t )i??e& ?&(3 t%(se (n <(1& 21&.%*se (&)e&+ ./i.0 *ve A C/(se'

Q1i.0B((0s &e.(&)s t%e invent(&< in <(1& .(32*n< ?i/e+ *s )es.&i;e) in t%e ;(x (n 2*,e 6#7'

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QUICKBOOKs 2014: tHe MIssInG

ECCING IN@ENTOR$

5URCHA IN G =%*t <(1 T%en+ =%en t%e ;i// ?(& t%e ite3s <(1 &e.eive) ?in*//< *&&ives+ %e&es )(:

1' C%((se @en)(&s>4Ente& Bi// ?(& Re.eive) Ite3s+J (& (n t%e H(3e 2*,e+ ./i.0 t%e Ente& Bi//s A,*inst Invent(&< i.(n'

T%e ;(x (n 2*,e 6#9 te//s <(1 %(= t( &e.(ve& i? <(1 .%((se @en)(&s>Ente& Bi//s ;< 3ist*0e'

2' In t%e e/e.t Ite3 Re.ei2t )i*/(, ;(x+ .%((se t%e ven)(& t%*t sent t%e s%i23entN t%en se/e.t t%e s%i23ent t%*t .(&&es2(n)s t( t%e ;i// <(1 D1st &e.eive) *n) ./i.0 OK'

Q1i.0B((0s (2ens t%e Ente& Bi//s =in)(= *n) ?i//s in t%e ?ie/)s =it% in?( ?&(3 <(1& Re.eive Ite3s t&*ns*.ti(n'

TI5 T%e e/e.t Ite3 Re.ei2t )i*/(, ;(xs Re?' N(' *n) Me3( .(/13ns i)enti?< t%e s%i23ents <(1ve &e.eive)' I? t%(se .(/13ns *&e ;/*n0+ t%e D*te .(/13n =(nt ;e en(1,% t( /et <(1 se/e.t t%e &i,%t ite3 &e.ei2t+ s( ./i.0 C*n.e/ *n) t%en .%((se @en)(&s>Re.eive Ite3s' At t%e t(2 (? t%e C&e*te Ite3 Re.ei2ts =in)(=+ ./i.0 t%e /e?t *&&(= K5&evi(1sL (& &i,%t *&&(= KNextL t( )is2/*< t%e ite3 &e.ei2t <(1 =*nt+ *n) t%en ?i// in its Me3( ?ie/) (& Re?' N(' ?ie/) =it% t%e 21&.%*se (&)e& n13;e& ?(& t%e s%i23ent (& t%e .*&&ie&s t&*.0in, n13;e&' A?te& <(1 s*ve t%e ite3 &e.ei2t =it% *n i)enti?<in, 3e3( (& &e?e&en.e n13;e&+ .%((se @en)(&s>4Ente& Bi// ?(& Re.eive) Ite3sJ (n.e 3(&e'

CHA5teR 20: MANAGING

282

#' I? t%e 2&i.es *n) H1*ntities (n t%e ven)(&s ;i// *&e )i??e&ent ?&(3 t%(se Q1i.0B((0s 1se)+ in t%e ite3s t*;/e+ 12)*te t%e 2&i.es *n) H1*ntities'

Ex2enses t*; in t%e /(=e& 2*&t (? t%e =in)(=+ *n) t%en ?i// in *))iti(n*/ /ines ?(& t%(se .%*&,es'

I? <(1 .%*n,e *n<t%in, (n t%e =in)(=s Ite3s (& Ex2enses t*;+ *t t%e t(2 (? t%e C&e*te Ite3 Re.ei2ts =in)(=+ ./i.0 Re.*/.1/*te t( 12)*te t%e A3(1nt D1e ?ie/) =it% t%e ne= t(t*/'

6' C/i.0 *ve A C/(se'

W%en 2&i.es *n) H1*ntities )i??e&+ )(nt t*0e t%e ven)(&s ;i// *s t%e ?in*/ =(&)O .%e.0 <(1& &e.(&) t( see =%e&e t%e )is.&e2*n.< *&(se'

$(1// see * 3ess*,e ;(x *s0in, i? <(1 =*nt t( s*ve t%e .%*n,es <(1 3*)eO even i? <(1 )i)nt 3*0e *n<' Q1i.0B((0s *s0s t%is H1esti(n ;e.*1se it .%*n,e) t%e ite3 &e.ei2t t&*ns*.ti(n t( * ;i// in <(1& A..(1nts 5*<*;/e *..(1nt+ *s t%e ;(x (n 2*,e 6#7 ex2/*ins' C/i.0 $es t( s*ve t%e .%*n,es'

e//in, Invent(&<

4' I? t%e ;i// in./1)es s*/es t*x *n) s%i22in, t%*t <(1 )i)nt in./1)e (n <(1& 21&.%*se (&)e&+ ./i.0 t%e

$(1 )(nt %*ve t( D132 t%&(1,% s2e.i*/ %((2s t( se// invent(&<' W%en <(1 *)) invent(&< ite3s t( inv(i.es KC%*2te& 10L+ s*/es &e.ei2ts KC%*2te& 1#L+ (& (t%e& s*/es ?(&3s KC%*2te& 11L+ Q1i.0B((0s )e)1.ts t%e 1nits <(1 s(/) ?&(3 e*.% ite3s T(t*/ Q1*ntit< On H*n) v*/1e' T%e in.(3e ?&(3 t%e s*/e 2(sts t( *n in.(3e *..(1nt+ =%i/e t%e .(st (? t%e 1nits <(1 s(/) 3(ves ?&(3 t%e invent(&< *sset *..(1nt t( * .(st (? ,(()s s(/) *..(1nt'

2F2

QUICKBOOKs 2014: tHe MIssInG

RUNNING IN@ENTOR TROUBCE HOOTING MOMENT

D(1;/e K5(stin,L T&(1;/e

W%en <(1 =*nt t( ente& * ;i// ?(& ite3s <(1 &e.eive) e*&/ie&+ ;e ext&* .*&e?1/ t( .%((se @en)(&s>4Ente& Bi// ?(& Re.eive) Ite3sJ K(& ./i.0 Ente& Bi//s A,*inst Invent(&< (n t%e H(3e 2*,eL' I? <(1 .%((se @en)(&s>Ente& Bi//s inste*)+ <(1// en) 12 =it% t=( 2(stin,s ?(& t%e s*3e ite3s in <(1& A..(1nts 5*<*;/e *.- .(1nt' T%e ?i&st 2(stin, *22e*&s =%en <(1 &e.eive t%e ite3s in Q1i.0B((0s Kt%e (ne i)enti?ie) =it% t%e ITEM RC5T t<2eLN t%e se.(n) 2(stin, is ?(& t%e ;i//' I? <(1 *..i)ent*//< .&e*te (ne (? t%ese )(1;/e ent&ies+ %e&es %(= t( .(&&e.t t%e 2&(;/e3:

1' In t% e C% * & t (? A..( 1 nt s =in ) (=+ ) ( 1 ; / e - ./i .0 t% e A..(1nts 5*<*;/e *..(1nt' 2' In t%e A..(1nts 5*<*;/e &e,iste&+ se/e.t t%e ;i//+ *n) t%en .%((se E)it>De/ete Bi//N */te&n*tive/<+ &i,%t-./i.0 t%e ;i//+ *n) t%en .%((se De/ete Bi// (n t%e s%(&t.1t 3en1' #' Re.&e*te t%e ;i// 1sin, t%e 4Ente& Bi// ?(& Re.eive) Ite3sJ ?e*t1&e K2*,e 6#FL'

W%en <(1 se// invent(&<+ Q1i.0B((0s */s( .(32*&es t%e ne= T(t*/ Q1*ntit< On H*n) v*/1e =it% <(1& 3ini313 &e(&)e& 2(int K2*,e 629L' W%en t%e invent(&< (n %*n) )&(2s ;e/(= t%is n13;e&+ t%e 2&(,&*3 &e3in)s <(1 t%*t its ti3e t( (&)e& 3(&e K2*,e 491L' KI? <(1 1se Q1i.0B((0s 5&e3ie& (& Ente&2&ise+ t%e 2&(,&*3 =i// te// <(1 %(= 3*n< t( (&)e& ;*se) (n t%e ite3s 3*xi313 &e(&)e& 2(int'L T%e ;(x ;e/(= te//s <(1 %(= t( s%1t (?? &e3in)e&s ?(& ite3s <(1 *&ent se//in, *t t%e 3(3ent'

TROUBCE HOOTING MOMENT

M*n*,in, e*s(n*/ Ite3s

RUNNING <(1& 2&i.es *&e t(( %i,%+ .(32etiti(n is en.&(*.%in, (n <(1& 3*&0et+ T%e Ite3 Cist is %(3e t( ite3s ?(& eve&< se&vi.e *n) 2&()1.t <(1 se//+ *n) it .*n ,et &e*//< /(n, &e*//< ?*st+ es2e.i*//< i? <(1 se// )i??e&ent ite3s *t )i??e&ent ti3es (? t%e <e*&' !(& ex*32/e+ i? <(1 st(.0 <(1& st(&e =it% !(&t1n*te/<+ <(1 .*n 3*0e se*s(n*/ ite3s /*=n ?1&nit1&e in t%e s2&in,+ <(1 )(nt =*nt t( s.&(// in*.tive+ =%i.% te3- 2(&*&i/< %i)es t%e3 in t%e 2*st )(Qens (? (1t)((& ite3s (& see &e3in)e&s t( Ite3 Cist *n) si/en.es t%e &e3in)e&s' In t%e &e(&)e& t%e3 t%e (t%e& nine 3(nt%s (? t%e <e*&' Ite3 Cist =in)(= Kt( (2en it+ .%((se Cists>Ite3 CistL+ &i,%t-./i.0 t%e ite3 *n) t%en .%((se M*0e Ite3 In*.tive ?&(3 t%e s%(&t.1t 3en1' 5*,e 114 ex2/*ins %(= t( &e*.tiv*te ite3s =%en * ne= se*s(n &(//s *&(1n)'

R1nnin, Invent(&< Re2(&ts

C%e.0in, t%e vit*/ si,ns (? <(1& invent(&< is t%e ;est =*< t( 0ee2 it %e*/t%<' W%en 2&()1.ts *&e %(t+ <(1 %*ve t( 0ee2 t%e3 in st(.0 (& <(1// /(se s*/es' An) i? 2&()1.ts ,&(= .(/)+ <(1 )(nt =*nt t( ,et st1.0 %(/)in, t%e ;*, K(& t%e /i3e-,&een /1,,*,eL'

!(& *// (t%e& te32e&*t1&es+ 3(st .(32*nies 0ee2 t*;s (n invent(&< t&en)s *n) .(32*&e t%e3 =it% =%*ts ,(in, (n in s*/es' !(& ex*32/e+ =%en t%e v*/1e (? <(1& invent(&< *sset *..(1nt is in.&e*sin, ?*ste& t%*n s*/es+ s*/es .(1/) ;e 2((& ;e.*1se

RE5ORT

.*3 ne.0/*.es si32/< )i)nt .*t.% (n'

G(() invent(&< 3*n*,e3ent 3e*ns 0ee2in, en(1,% ite3s in st(.0 t( 3eet <(1& s*/es+ ;1t n(t s( 3*n< t%*t <(1& invent(&< ,&(=s (;s(/ete ;e?(&e <(1 .*n se// it' Q1i.0B((0s invent(&< &e2(&ts *&ent ?*n.<+ ;1t t%e< te// <(1 3(st (? =%*t <(1 nee) t( 0n(=' $(1 .*n &1n *n< (? t%ese &e2(&ts ;< .%((sin, Re2(&ts>51&.%*ses (& Re2(&ts>Invent(&<+ *n) t%en 2i.0in, t%e (ne <(1 =*nt' T%e ?(//(=in, se.ti(ns )es.&i;e =%*t e*.% &e2(&t in./1)es'

NOTE Q1i.0B((0s invent(&< &e2(&ts s%(= (n/< t%e *.tive invent(&< ite3s in <(1& Ite3 Cist' ( i? <(1 &1n invent(&< &e2(&ts =it%(1t &e*.tiv*tin, *// <(1& invent(&< ite3s K2*,e 114L+ t%e invent(&< v*/1es in t%e &e2(&ts =(nt ;e *..1&*te' B< .(nt&*st+ ?in*n.i*/ st*te3ents s1.% *s t%e B*/*n.e %eet in./1)e <(1& t(t*/ invent(&< v*/1e ?(& *.tive *n) in*.tive invent(&< ite3s */i0e'

51&.%*ses Re2(&ts T%ese &e2(&ts+ n(t s1&2&isin,/<+ *&e /iste) 1n)e& Re2(&ts>51&.%*ses' W%en <(1 &1n t%e 51&.%*ses ;< @en)(& 133*&< &e2(&t *n) see %i,% )(//*& v*/1es+ <(1 3i,%t =*nt t( ne,(ti*te v(/13e )is.(1nts (& ?*ste& )e/ive&< ti3es' T%is &e2(&t .*n */s( s%(= =%en <(1 &e/< t(( %e*vi/< (n (ne ven)(&O* ;i, &is0 s%(1/) t%*t ven)(& ,( (1t (? ;1siness'

T%e 51&.%*ses ;< Ite3 133*&< &e2(&t s%(=s %(= 3*n< invent(&< ite3s <(1ve ;(1,%t *n) t%e t(t*/ <(1 2*i)' KT%is &e2(&t */s( .(3es in %*n)< i? <(1 =*nt t( 1se CI!O (& !I!O t( .*/.1/*te invent(&< v*/1e+ *s ex2/*ine) (n 2*,e 662'L T%e 51&.%*ses ;< Ite3 Det*i/ &e2(&t s%(=s e*.% 21&.%*se t&*ns*.ti(n+ */(n, =it% t%e H1*ntit<+ .(st+ *n) ven)(&'

I? <(1& s122/ies *&e )=in)/in,+ t%e O2en 51&.%*se O&)e&s &e2(&t s%(=s =%en 3(&e ite3s *&e )1e' K$(1 .*n */s( &1n t%is &e2(&t ?&(3 t%e Ente& Bi//s =in)(=: C/i.0 t%e Re2(&ts t*; *t t%e t(2 (? t%e =in)(=+ *n) t%en ./i.0 t%e O2en 51&.%*se O&)e& Det*i/ i.(n'L T%e &e2(&t )is2/*<s t%e 5Os )*te+ ven)(&+ n13;e&+ *n) )e/ive&< )*te' D(1;/e-./i.0 * 21&.%*se (&)e& t( (2en t%e C&e*te 51&.%*se O&)e&s =in)(=+ =%i.% s%(=s t%e 2&()1.ts in./1)e) in t%*t (&)e&'

H(= M1.% Is Invent(&< W(&t%V Q1i.0B((0s in./1)es t=( &e2(&ts t%*t te// <(1 %(= 31.% <(1& invent(&< is =(&t%: Invent(&< @*/1*ti(n 133*&< *n) Invent(&< @*/1*ti(n Det*i/' He&es =%*t e*.% (ne )(es'

IN@ENTOR$ @ACUATION UMMAR$ RE5ORT T%e Invent(&< @*/1*ti(n 133*&< &e2(&t+ s%(=n in !i,1&e 20-8+ is *n (ve&vie= (? t%e invent(&< <(1 %*ve (n %*n)+ =%*t its =(&t% *s *n *sset+ *n) =%*t it =i// ;e =(&t% =%en <(1 se// it' K ee 2*,e 660 t( ?in) (1t =%*t t( )( i? <(1& invent(&< isnt =(&t% *s 31.% *s it 1se) t( ;e'L

! i GURE 20-8 Be.*1se t%e &e2(&t is * sn*2s%(t (? invent(&< v*/1e+ 3(nt%-t(-)*te+ H1*&te&-t(-)*te+ *n) <e*&-t(-)*te &*n,es *// 2&()1.e t%e s*3e &es1/ts' B1t i? <(1 =*nt t( see t%e invent(&< v*/1e *s (? * )i??e&ent )*te+ in t%e D*tes ;(x+ .%((se t%e (ne <(1 =*nt'

T( &1n t%is &e2(&t+ .%((se Re2(&ts>Invent(&<>Invent(&< @*/1*ti(n 133*&< (& Ki? <(1 %*ve Q1i.0B((0s 5&e3ie& (& Ente&2&iseL *t t%e t(2 &i,%t (? t%e Invent(&< Cente&+ ./i.0 t%e Invent(&< @*/1*ti(n 133*&< /in0' Q1i.0B((0s initi*//< 1ses t%e .1&&ent 3(nt% t( )*te *s t%e )*te &*n,e ?(& t%is &e2(&t' T%e ?i&st .(/13n s%(=s t%e n*3es (? t%e invent(&< ite3s ?&(3 <(1& Ite3 CistN s1;ite3s *22e*& in)ente) ;ene*t% t%ei& 2*&ent ite3s' He&e *&e t%e &e2(&ts (t%e& .(/13ns *n) =%< t%e< *&e K(& *&entL s( i32(&t*nt t( invent(&< %e*/t%:

: On H*n)' T( .*/.1/*te t%is v*/1e+ Q1i.0B((0s s1;t&*.ts t%e n13;e& (? 2&()1.ts <(1 s(/) *n) *))s t%e n13;e& (? 2&()1.ts <(1 &e.eive)' T%e v*/1es in t%is .(/13n .*n %e/2 <(1 H1i.0/< .%e.0 ?(& ite3s t%*t *&e (1t (? (& ./(se t( ;ein, (1t (? st(.0' H(=eve&+ ;e.*1se ite3s se// *t )i??e&ent &*tes+ t%e &e(&)e& 2(int &e3in)e& K2*,e 49#L is * ;ette& in)i.*ti(n t%*n t%is .(/13n t%*t s(3et%in, is 2e&i/(1s/< ./(se t( se//in, (1t'

NOTE W%en <(1 *)) *n (1t-(?-st(.0 ite3 t( *n inv(i.e+ Q1i.0B((0s =*&ns t%*t <(1 )(nt %*ve invent(&<+ ;1t it )(esnt 2&event <(1 ?&(3 inv(i.in, ?(& 2&()1.ts <(1 )(nt %*ve' W%en t%e On H*n) v*/1e is ne,*tive+ <(1 0n(= its ti3e t( (&)e& 3(&eO*n) t( *s0 ?(& ex2&ess s%i22in,'

: Av, C(st' Ave&*,e .(st is t%e (n/< =*< Q1i.0B((0s 5&( *n) 5&e3ie& v*/1e invent(&<' KQ1i.0B((0s Ente&2&ise s122(&ts 4?i&st inG?i&st (1tJ v*/1*ti(nN see 2*,e 662'L T( .*/.1/*te t%is v*/1e+ t%e 2&(,&*3 1ses t%e 2&i.e <(1 2*i) ?(& eve&< 1nit <(1ve 21&.%*se) (? *n invent(&< ite3 */(n, =it% *n< *)D1st3ent t&*ns*.ti(ns <(1ve &e.(&)e) K2*,e 64FL' I? <(1 =*nt t( =*t.% 2&i.e t&en)s s(

RUNNING IN@ENTOR RE5ORT invent(&< 21&.%*ses'

: Asset @*/1e' T%is is t%e ite3s *ve&*,e .(st 31/ti2/ie) ;< t%e n13;e& (n %*n)' A/t%(1,% .%*n,es in *sset v*/1e (ve& ti3e *&e 3(&e te//in,+ * sn*2s%(t (? *sset v*/1e .*n s%(= t&(1;/e ;&e=in,' An ex.essive *sset v*/1e ?(& (ne ite3 is * si,n t%*t invent(&< 3i,%t ;e (;s(/eteOt%e ite3 %*snt s(/)+ s( <(1 %*ve t(( 3*n< (n %*n)' I? <(1 0n(= t%*t t%e ite3 is se//in,+ st&e*3/inin, <(1& 21&.%*sin, 2&(.ess .*n &e)1.e t%e n13;e& <(1 nee) t( 0ee2 in t%e =*&e%(1se'

: P (? T(t Asset' T%is .(/13n s%(=s t%e 2e&.ent*,e (? *n ite3s *sset v*/1e .(32*&e) =it% t%e t(t*/ *sset v*/1e (? *// invent(&< ite3s' Hi,%e& 2e&.ent*,es 3i,%t 3e*n t%*t * 2&()1.t is * si,ni?i.*nt 2*&t (? <(1& s*/es st&*te,< (& t%*t it isnt se//in, =e// *n) <(1 %*ve t(( 3*n< in st(.0' T%is 3e*s1&e3ent %*s 3e*n- in, (n/< in /i,%t (? <(1& ;1siness st&*te,< *n) 2e&?(&3*n.e'

: */es 5&i.e' $(1 set t%is 2&i.e in t%e ite3s &e.(&)+ ;1t its 3e*nin,/ess i? <(1 &e,1/*&/< .%*n,e t%e ite3s 2&i.e (& .%*&,e )i??e&ent 2&i.es t( )i??e&ent .1st(3- e&s' I? <(1 )i)nt set * s*/es 2&i.e ?(& *n ite3+ <(1// see 40'00J in t%is .(/13n'

: Ret*i/ @*/1e' Be.*1se *n ite3s &et*i/ v*/1e is its s*/es 2&i.e 31/ti2/ie) ;< t%e n13;e& (n %*n)+ t%is n13;e& is 1se?1/ (n/< i? t%e v*/1e in t%e */es 5&i.e .(/13n is t%e t<2i.*/ s*/es 2&i.e ?(& t%e ite3'

: P (? T(t Ret*i/' T%is 2e&.ent*,e is =%*t 2(&ti(n t%e ite3s &et*i/ v*/1e &e2&esents (? <(1& t(t*/ invent(&<s &et*i/ v*/1e' Di??e&ent 2&()1.ts se// *t )i??e&ent 2&(?it 3*&,ins+ =%i.% <(1 .*n see =%en t%e v*/1e in t%is .(/13n )i??e&s ?&(3 t%e v*/1e in t%e P (? T(t Asset .(/13n'

RUNNING IN@ENTOR$ @ACUATION DETAIC RE5ORT T%e Invent(&< @*/1*ti(n Det*i/ &e2(&t KRe2(&ts>Inv ent(&<>Invent (&< @*/1*ti(n Det*i/L /ists eve&< t&*ns*.ti(n t%*t in.&e*ses (& )e.&e*ses t%e n13;e& (? ite3s <(1 %*ve (n %*n)' A/t%(1,% it .*n ,&(= /en,t%<+ t%is &e2(&t .*n %e/2 <(1 ?i,1&e (1t =%e&e <(1& invent(&< =ent K*n) 2e&%*2s D(, <(1& 3e3(&< *;(1t invent(&< t&*ns*.ti(ns t%*t <(1 ?(&,(t t( &e.(&) in Q1i.0B((0sL' As in (t%e& &e2(&ts+ <(1 .*n )(1;/e-./i.0 * t&*ns*.ti(n <(1 .*n *)D1st <(1& s*/es 2&i.es *..(&)in,/<+ &evie= <(1& 3(st t( see its )et*i/s'

Invent(&< t(.0 t*t1s As <(1 3i,%t ex2e.t+ t%e Invent(&< t(.0 t*t1s ;< Ite3 &e2(&t KRe2(&ts> Invent(&<>Invent(&< t(.0 t*t1s ;< Ite3L te//s <(1 =%e&e <(1& invent(&< st*n)s t()*< *n) %(= it =i// .%*n,e ;*se) (n <(1& (1tst*n)in, 21&.%*se (&)e&s' T%is &e- 2(&t is * ,&e*t =*< t( see =%i.% ite3s <(1 nee) t( &e(&)e&+ *s !i,1&e 20-F s%(=s'

TI5 I? <(1 =*nt t( 1se * ;*&.()e &e*)e& t( s.*n <(1& invent(&<+ ,( t( Int1its 3*&0et2/*.e KY%tt2:GG3*&0et2/*.e'Z Yint1it'.(3LZ' In eit%e& e*&.% A22s N(= ;(x+ t<2e ;*&.()e t( ?in) t%i&)-2*&t< ;*&.()e &e*)e&s'

RUNNING IN@ENTOR

! i GURE 20-F !(& eve&< *.tive invent(&< ite3+ t%is &e2(&t s%(=s its 3ini313 &e(&)e& 2(int in t%e Re(&)e& 5t KMinL .(/13n K*n)+ i? <(1 1se Q1i.0B((0s 5&e3ie& (& Ente&2&ise+ t%e 3*xi313 &e(&)e& 2(int in t%e M*x .(/13nL *n) t%e n13;e& <(1 .1&&ent/< %*ve in st(.0 in t%e On H*n) .(/13n' H(=eve&+ * .%e.03*&0 in t%e O&)e& .(/13n is t%e 3(st (;vi(1s si,n t%*t <(1 nee) t( &e(&)e&' I? <(1ve *))e) *n ite3 t( * 21&.%*se (&)e&+ t%e On 5O .(/13n s%(=s =%et%e& t%e H1*ntit< in t%*t s%i2- 3ent is en(1,% t( &est(.0 <(1& =*&e%(1se'

NOTE I? <(1 12,&*)e t( Q1i.0B((0s 5&e3ie& (& Ente&2&ise+ t%e Invent(&< */s( s%(= %(= 3*n< ite3s <(1ve *))e) t( s*/es (&)e&s ?(& ?1t1&e )e/ive&<'

t(.0 t*t1s &e2(&ts

$(1 .*n */s( &1n t%e Invent(&< t(.0 t*t1s ;< @en)(& &e2(&t t( see t%e s*3e in?(&3*ti(n t%*ts in t%e Invent(&< t(.0 t*t1s ;< Ite3 &e2(&t+ ;1t ,&(12e) *n) s1;t(t*/e) ;< ven)(&' I? <(1 see3 t( &1n /(= (n 2&()1.ts ?&(3 * 2*&ti.1/*& ven)(&+ <(1 3i,%t =*nt t( in.&e*se t%e 3ini313 &e(&)e& 2(int ?(& t%(se 2&()1.ts t( ?ine- t1ne <(1& /e*) ti3e' KI? <(1 1se Q1i.0B((0s 5&e3ie& (& Ente&2&ise+ <(1 3i,%t &*ise t%e 3ini313 &e(&)e& 2(int s( <(1 .*n ,et * ne= (&)e& in ti3e+ *n) */s( &*ise t%e 3*xi313 &e(&)e& 2(int s( t%e (&)e& t%*t .(3es in /*sts *=%i/e'L

RUNNING <(1 .*n *)D1st <(1& s*/es 2&i.es *..(&)in,/<+ &evie= <(1& 3(st

@ie=in, One Invent(&< Ite3 T%e Invent(&< Ite3 Q1i.0Re2(&t is * ?*st <et t%(&(1,% =*< t( see =%*ts ,(in, (n =it% * 2*&ti.1/*& ite3' T( )is2/*< t%is &e2(&t+ (2en t%e Ite3 Cist =in)(= KCists>Ite3 CistL+ se/e.t t%e ite3 <(1 =*nt t( &evie=+ *n) t%en 2&ess Ct&/IQ (&+ *t t%e ;(tt(3 (? t%e =in)(=+ ./i.0 Re2(&ts>4Q1i.0Re2(&t: Tite3 n*3eU'J A/te&n*tive/<+ i? <(1 1se Q1i.0B((0s 5&e3ie& (& Ente&2&ise+ in t%e Invent(&< Cente&+ se/e.t t%e ite3+ *n) t%en ./i.0 t%e Q1i.0Re2(&t /in0 in t%e =in)(=s 122e& &i,%t'

WORKIN WITH THE IN@ENTOR$ CENTER T%is &e2(&t in./1)es 21&.%*se *n) s*/es t&*ns*.ti(ns ?(& t%e ite3+ s1.% *s ;i//s *n) inv(i.es Ksee !i,1&e 20-9L' In t%e On H*n) As O? se.ti(n+ inv(i.e t&*ns*.ti(ns &e2&e- sent t%e s*/es <(1ve 3*)e t( .1st(3e&s+ s( t%e n13;e&s *&e ne,*tiveN ;i//s *n) ite3 &e.ei2ts *&e <(1& 21&.%*ses ?&(3 ven)(&s+ =%i.% in.&e*se t%e n13;e& (n %*n)' T%e On 51&.%*se O&)e& As O? se.ti(n in./1)es t%e n13;e& (? 2&()1.ts <(1ve (&)e&e) ;1t %*vent <et &e.eive)' T%e T(t*/ As O? ?i,1&e *t t%e ;(tt(3 (? t%e &e2(&t te//s <(1 %(= 3*n< 2&()1.ts <(1// %*ve in st(.0 =%en *// <(1& 21&.%*se (&)e&s *&e ?i//e)'

! i GURE 20-9 T%e Invent(&< Ite3 Q1i.0Re2(&t s133*&iQes %(= 3*n< (? *n ite3 <(1 %*ve (n %*n) *s =e// *s t%e n13;e& t%*t *&e (n (&)e&' In t%e /e?t3(st .(/13n+ t%e %e*)in,s *t t%e ;e,innin, (? e*.% se.ti(n s%(= t%e /*st )*< (? t%e 2&evi(1s ?is.*/ <e*&+ s1.% *s 4On H*n) As O? 12G#1G1#J *s s%(=n %e&e' T%en t%e &e2(&t /ists t%e t&*ns*.ti(ns )1&in, t%e .1&&ent ?is.*/ <e*& t%*t *??e.t * t(t*/+ s1.% *s inv(i.e *n) ite3 &e.ei2ts ?(& t%e On H*n) As O? se.ti(n' T%e T(t On H*n) As O? *n) T(t*/ As O? /*;e/s s%(= t%e *.t1*/ *s-(? )*te ?(& t%e &e2(&t */(n, =it% t%e ?in*/ t(t*/ ?(& t%e invent(&< ite3'

WORKIN

W(&0in, =it% t%e Invent(&< Cente&

T%e Invent(&< Cente& K=%i.% is *v*i/*;/e (n/< in Q1i.0B((0s 5&e3ie& *n) Ente&2&iseL 2&(vi)es in?(&3*ti(n *;(1t ite3s <(1 0ee2 in st(.0' i3i/*& t( t%e C1st(3e& Cente& *n) @en)(& Cente&+ its * H1i.0 =*< t( *ns=e& H1esti(ns /i0e 4H(= 3*n< ite3s )( I %*ve (n %*n) t( se//VJ *n) 4W%*t 21&.%*se (&)e&s *n) s*/es (&)e&s *&e (2enVJ T( (2en t%e Invent(&< Cente& Ks%(=n in !i,1&e 20-10L+ .%((se @en)(&s>Invent(&< A.tivities>Invent(&< Cente&' He&es %(= t( 1se t%e .ente& t( see =%*ts ,(in, (n =it% <(1& invent(&<:

WITH THE IN@ENTOR$ CENTER

! i GURE 20-10 T%e /e?t-%*n) 2*ne/ /ists t%e invent(&< ite3s in <(1& .(32*n< ?i/e' $(1 .*n .(nt&(/ =%i.% ?ie/)s *22e*& in t%is 2*ne/ ;< &i,%t-./i.0in, it *n) .%((sin, C1st(3iQe C(/13ns ?&(3 t%e s%(&t.1t 3en1' In?(&3*ti(n *;(1t t%e se/e.te) ite3 *22e*&s *t t%e =in)(=s t(2 &i,%t+ *n) t&*ns*.ti(ns inv(/vin, t%e ite3 *22e*& in t%e t*;/e *t t%e ;(tt(3 &i,%t' T( e)it *n ite3s ?ie/)s+ ./i.0 t%e E)it ;1tt(n Kt%e 2en.i/ i.(nL' T( &1n inven- t(&< &e2(&ts+ ./i.0 (ne (? t%e /in0s in t%e =in)(=s 122e& &i,%t Kn(t s%(=n %e&eL+ s1.% *s t(.0 t*t1s (& Invent(&< @*/1*ti(n 133*&<'

: Dis2/*< invent(&< ite3s' W%en <(1 ?i&st (2en t%e Invent(&< Cente&+ Q1i.0B((0s )is2/*<s <(1& *.tive invent(&< ite3s K*n) *sse3;/< ite3s+ i? <(1 1se t%e3L in t%e 2*ne/ (n t%e /e?t' T%en+ =%en <(1 ./i.0 t%e n*3e (? *n invent(&< ite3 in t%*t 2*ne/+ t%e Invent(&< In?(&3*ti(n se.ti(n *t t%e =in)(=s t(2 &i,%t s%(=s in?( ?&(3 t%*t ite3s &e.(&)'

: !i/te& t%e /ist (? invent(&< ite3s' T( n*&&(= t%e ite3 /ist t( t%(se t%*t ?it t%e .&ite&i* <(1 =*nt+ s1.% *s invent(&< ite3s t%*t *&e (1t (? st(.0+ in t%e .ente&s t((/;*&+ ./i.0 t%e 1n/*;e/e) ?i/te& ;(x t%*ts /(.*te) i33e)i*te/< ;e/(= t%e Ne= Invent(&< Ite3 ent&< Kits /*;e/e) in !i,1&e 20-10L' In t%e )&(2-)(=n /ist+ .%((se (ne (? t%e ent&ies+ /i0e 4QOH ] \ Qe&(J =%i.% is s%(&t%*n) ?(& 4H1*ntit< (n %*n) is /ess t%*n (& eH1*/ t( Qe&('J

: !in) *n invent(&< ite3 in t%e /ist' I? <(1 %*ve s.*)s (? invent(&< ite3s+ <(1 .*n H1i.0/< ?in) t%e (ne <(1 =*nt =it% t%e ?in) ;(x+ =%i.% is t%e se.(n) 1n/*;e/e) ;(x in t%e /e?t-%*n) 2*ne/' i32/< t<2e 2*&t (? t%e ite3s n*3e *n) t%en 2&ess Ente& (& ./i.0 t%e e*&.% ;1tt(n+ =%i.% %*s * 3*,ni?<in, ,/*ss (n it'

: C%*n,e t%e ?ie/)s t%*t *22e*& in t%e .ente&s /ist' T( )is2/*< )i??e&ent ?ie/)s in t%e /ist+ &i,%t-./i.0 t%e 2*ne/ (n t%e =in)(=s /e?t si)e+ *n) t%en .%((se C1st(3iQe C(/13ns' In t%e C1st(3iQe C(/13ns )i*/(, ;(xs Av*i/*;/e C(/13ns

5ER!ORMING A 5H$ ICAC IN@ENTOR$ /ist+ se/e.t t%e ?ie/)s <(1 =*nt t( )is2/*< *n) t%en ./i.0 A)) t( 3(ve t%e3 t( t%e C%(sen C(/13ns /ist' T( &e3(ve * .(/13n+ se/e.t it in t%e C%(sen C(/13ns /ist *n) ./i.0 t%e Re3(ve ;1tt(n' W%en t%e C%(sen C(/13ns /ist in./1)es t%e ?ie/)s <(1 =*nt+ ./i.0 OK'

: Revie= invent(&< st*t1s' In t%e 122e&-&i,%t 2*&t (? t%e Invent(&< Cente& *&e seve&*/ /in0s <(1 .*n 1se t( see v*&i(1s t%in,s *;(1t <(1& invent(&<:

O C/i.0 Q1i.0Re2(&t t( see *// t&*ns*.ti(ns ?(& t%e se/e.te) ite3'

O C/i.0 t(.0 t*t1s t( ,ene&*te * t(.0 t*t1s &e2(&t K2*,e 642L'

O C/i.0 Invent(&< @*/1*ti(n 133*&< t( ,ene&*te t%is &e2(&t K2*,e 640L'

: Dis2/*< t&*ns*.ti(ns ?(& *n ite3' W%en <(1 se/e.t *n ite3 in t%e /ist (n t%e =in)(=s /e?t si)e+ t%e t&*ns*.ti(ns inv(/vin, t%*t ite3 *22e*& in t%e t*;/e *t t%e =in)(=s ;(tt(3 &i,%t' T( see (n/< * s2e.i?i. t<2e (? t&*ns*.ti(n+ in t%e %(= )&(2-)(=n /ist *;(ve t%e t*;/e+ .%((se * t<2e s1.% *s Inv(i.es (& 51&.%*se O&)e&s'

TI5 $(1 .*n ?i/te& t%e t&*ns*.ti(ns s%(=n in t%e t*;/e 1sin, t%e s*3e te.%niH1es t%*t =(&0 in t%e C1st(3e& Cente&+ =%i.% *&e )es.&i;e) (n 2*,e 40'

5e&?(&3in, * 5%<si.*/ Invent(&<

Q1i.0B((0s .*/.1/*tes %(= 3*n< 2&()1.ts <(1 %*ve (n %*n) ;*se) (n <(1& 21&- .%*ses *n) s*/es+ ;1t it %*s n( =*< (? 0n(=in, =%*ts *.t1*//< %*22enin, in <(1& =*&e%(1se' E32/(<ees 3*< %e/2 t%e3se/ves t( 2&()1.tsN ?i&e .*n .(ns13e s(3e (? <(1& invent(&<N (& * ;1&st 2i2e .(1/) t1&n <(1& In)i* in0 s0et.%es int( R(&s.%*.% tests' On/< * 2%<si.*/ .(1nt (? t%e ite3s in st(.0 .*n te// <(1 %(= 3*n< 1nits <(1 &e*//< %*ve (n %*n)'

%e/2 <(1 .(1nt <(1& invent(&<: 2&(vi)e t%e 5%<si.*/ Invent(&< W(&0s%eet &e2(&t+ =%i.% /ists e*.% invent(&< ite3 in <(1& Ite3 Cist *n) %(= 3*n< 1nits s%(1/) ;e (n %*n)' T( see it+ .%((se Re2(&ts> Invent(&<>5%<si.*/ Invent(&< W(&0s%eet K(&+ i? <(1 %*ve Q1i.0B((0s 5&e3ie& (& Ente&2&ise+ ./i.0 t%e 5%<si.*/ Invent(&< W(&0s%eet /in0 in t%e Invent(&< Cente&s 122e& &i,%tL' T%e =(&0s%eets 5%<si.*/ C(1nt .(/13n %*s ;/*n0 /ines s( <(1 .*n =&ite in %(= 3*n< <(1 ?in)+ *s <(1 .*n see in !i,1&e 20-11' KT%e ;(x (n 2*,e 648 ex2/*ins %(= t( .(1nt invent(&< =%i/e ;1siness .(ntin1es t( .%1, */(n,'L

Q1i.0B((0s )(es t%e (n/< t%in, it .*n t(

5ER!ORMING A 5H$ ICAC IN@ENTOR$

! i GURE 20-11 $(1& 2&e?e&&e) ven)(& %*s n(t%in, t( )( =it% .(1ntin, invent(&<+ <et * .(/13n =it% t%*t in?( *22e*&s (n t%is &e2(&t' T( %i)e t%*t .(/13n+ ./i.0 C1st(3iQe Re2(&t in t%e &e2(&t =in)(=s t((/;*&' On t%e Dis2/*< t*;+ in t%e C(/13ns /ist+ ./i.0 t%e .%e.03*&0 t( t%e /e?t (? t%e 5&e?e&&e) @en)(& ent&< K<(1 3*< %*ve t( s.&(// t( see itL t( t1&n it (??' T( s(&t t%e invent(&< ite3s s( t%e<&e /iste) ;< t%e =*&e%(1se *is/es =%e&e t%e<&e 0e2t+ in t%e C(/13ns /ist+ t1&n (n t%e C(.*ti(n (? !ixe) Asset ?ie/)+ *n) t%en+ in t%e 4 (&t ;<J )&(2-)(=n /ist+ .%((se C(.*ti(n'

TROUBCE HOOTING MOMENT

!&eeQin, Invent(&< W%i/e $(1 C(1nt

Its s%ee& 3*)ness t( s%i2 .1st(3e& (&)e&s (1t *n) &e.eive invent(&< s%i23ents =%i/e <(1&e t&<in, t( .(1nt t%e 2&()1.ts <(1 %*ve (n %*n)' Q1i.0B((0s )(esnt %*ve * ?e*t1&e ?(& ?&eeQ- in, invent(&< =%i/e <(1 2e&?(&3 t%e 2%<si.*/ .(1nt+ ;1t <(1 .*n ?(//(= 2&(.e)1&es t%*t )( t%e s*3e t%in,' Be.*1se * 2%<si.*/ invent(&< .(1nt )is&12ts ;1siness (2e&*- ti(ns+ 3(st .(32*nies s.%e)1/e it )1&in, s/(= 2e&i()s *n) (?? %(1&s' T( 0ee2 t%e )is&12ti(n t( * 3ini313+ 2&int t%e 5%<si.*/ Invent(&< W(&0s%eet D1st ;e?(&e <(1 st*&t t%e .(1nt' T%en+ 1nti/ t%e .(1nt is .(32/ete+ )( t%e ?(//(=in, t( 0ee2 <(1& invent(&< st*;/e:

: */es' In Q1i.0B((0s+ .&e*te inv(i.es ?(& invent(&< s*/es *s <(1 =(1/) n(&3*//<' A?te& <(1 s*ve e*.% inv(i.e+ e)it it t( 3*&0 it *s 2en)in, K2*,e 26#L' W%en <(1 ?inis% t%e .(1nt+ e)it t%e 2en)in, inv(i.es *,*in t( 3*&0 t%e3 *s ?in*/+ ?i// t%e (&)e&s+ *n) t%en sen) t%e inv(i.es' : 51&.%*ses' I? <(1 &e.eive invent(&< s%i23ents )1&in, t%e .(1nt+ )(nt 1n2*.0 t%e ;(xes (& 1se *n< (? Q1i.0B((0s ?e*t1&es ?(& &e.eivin, invent(&< K2*,e 6##L 1nti/ <(1&e )(ne =it% t%e .(1nt'

ADBU TING QUICKBOOK A)D1stin, Invent(&< in Q1i.0B((0s

$(1& invent(&< &e.(&)s in Q1i.0B((0s 3*< n(t 3*t.% <(1& &e*/-=(&/) invent(&< ?(& seve&*/ &e*s(ns:

: D*3*,e' Invent(&< .*n s1..13; t( ;&e*0*,e (& )*3*,e ?&(3 * ?/(()+ *n (1t- (?-.(nt&(/ ?(&0/i?t+ (& * 2*int;*// ?i,%t in t%e =*&e%(1se' W%en t%ese *..i)ents %*22en+ t%e ?i&st t%in, t( )( is &e2(&t t%e /(ss t( <(1& ins1&*n.e .(32*n<' A)D1stin, t%e H1*ntit< (? invent(&< in Q1i.0B((0s s%(1/) ?(//(= ./(se ;e%in)'

: O;s(/ete 2&()1.ts' I? <(1 %*ve seve&*/ .*ses (? (ve&siQe)+ /(=-&es(/1ti(n =e;.*3s+ t%e t&1e v*/1e (? t%*t invent(&< is */3(st =(&t%/ess' W&itin, t%e3 (?? *s 1nse//*;/e t1&ns t%*t invent(&< int( * ;1siness ex2ense+ =%i.% &e)1.es <(1& net 2&(?it *n)+ t%e&e?(&e+ t%e t*xes <(1 2*<' A)D1st t%e invent(&< in Q1i.0B((0s =%en <(1 t*0e t%e 2&()1.ts t( t%e &e.<./in, .ente&'

: T%e?t' An invent(&< *)D1st3ent is in (&)e& *?te& */3(st eve&< 2%<si.*/ inven- t(&< .(1nt <(1 2e&?(&3+ ;e.*1se t%e H1*ntities ?(& invent(&< in t%e &e*/ =(&/) &*&e/< 3*t.% t%e H1*ntities in Q1i.0B((0s' %&in0*,e is t%e 2(/ite te&3 ?(& t%e t<2i.*/ .*1se (? t%ese )is.&e2*n.ies' T( ;e ;/1nt+ e32/(<ees+ &e2*i& 2e(2/e+ *n) 2*sse&s;< *tt&*.te) ;< *n 1n/(.0e) )((& 3*< %e/2 t%e3se/ves t( * ?ive?in,e& )is.(1nt' An) <(1 n(t (n/< t*0e t%e %it t( <(1& ;(tt(3 /ineO<(1&e */s( st1.0 *)D1stin, Q1i.0B((0s &e.(&)s t( *..(1nt ?(& t%e t%e?t'

Its n( s1&2&ise+ t%en+ t%*t Q1i.0B((0s %*s * ?e*t1&e ?(& t%is 31/ti21&2(se *..(1nt- in, t*s0' $(1 *)D1st ;(t% t%e H1*ntit< (? invent(&< *n) its v*/1e in t%e *2t/< n*3e) 4A)D1st Q1*ntit<G@*/1e (n H*n)J =in)(='

$(1 21&.%*se invent(&< ?&(3 ven)(&s+ s( Q1i.0B((0s 0ee2s *// invent(&< ?e*t1&es in t%e s*3e 2/*.e: t%e @en)(&s 3en1' T( (2en t%e 4A)D1st Q1*ntit<G@*/1e (n H*n)J =in)(=+ .%((se @en)(&s>Invent(&< A.tivities>4A)D1st Q1*ntit<G@*/1e (n H*n)J (&+ (n t%e H(3e 2*,e+ in t%e C(32*n< 2*ne/+ ./i.0 Invent(&< A.tivities>4A)D1st Q1*ntit<G@*/1e On H*n)'J

ADBU TING A)D1stin, Q1*ntities $(1 nee) t( *)D1st H1*ntities =%en <(1&e =&itin, (?? (;s(/ete invent(&< (& 12)*t- in, <(1& .(32*n< ?i/e t( &e?/e.t t%e n13;e& (? ite3s in st(.0' W%en <(1 *)D1st invent(&< H1*ntities+ Q1i.0B((0s ?i//s in (& .*/.1/*tes s(3e (? t%e ?ie/)s ?(& <(1' He&e *&e ,1i)e/ines ?(& ?i//in, in t%e &e3*inin, ?ie/)s (? t%e 4A)D1st Q1*ntit<G@*/1e (n H*n)J =in)(=:

: A)D1st3ent T<2e' T( *)D1st invent(&< ite3s H1*ntities t( 3*t.% =%*ts in <(1& =*&e%(1se (& &e?/e.t =%*t <(1&e =&itin, (??+ .%((se Q1*ntit< ?&(3 t%is )&(2-)(=n 3en1+ *s s%(=n in !i,1&e 20-12' Q1i.0B((0s 1ses t%e *ve&*,e .(st (? e*.% ite3 t( .*/.1/*te t%e )(//*& v*/1e t%*t t%e ne= H1*ntities &e2&esent'

: A)D1st3ent D*te' Q1i.0B((0s 21ts t%e .1&&ent )*te in t%is ;(x' I? <(1 /i0e t( 0ee2 <(1& D(1&n*/ ent&ies *n) (t%e& ;((00ee2in, *)D1st3ents t(,et%e& *t t%e en) (? * H1*&te& (& <e*&+ t<2e t%e )*te =%en <(1 =*nt t( &e.(&) t%e *)D1st3ent'

ADBU TING

QUICKBOOK

! i GURE 20-12 In t%is =in)(=s t*;/e+ Q1i.0B((0s s%*)es t%e .(/- 13ns <(1 .*nt .%*n,e' W%en <(1 .%((se Q1*ntit< in t%e A)D1st3ent T<2e ;(x+ *s s%(=n %e&e+ t%e Ite3+ Ne= Q1*ntit<+ *n) Qt< Di??e&en.e .(/13ns *&e t%e (n/< (nes <(1 .*n e)it'

ADBU TING

: A)D1st3ent A..(1nt' C%((se *n ex2ense *..(1nt <(1 .&e*te) t( t&*.0 t%e .(st (? invent(&< *)D1st3ents' !(& ex*32/e+ i? <(1 *)D1st *n ite3s H1*ntit< t( 3*t.% t%e 2%<si.*/ .(1nt+ .%((se *n ex2ense *..(1nt s1.% *s Invent(&< A)D1st3ent' I? <(1&e =&itin, (?? (;s(/ete (& )*3*,e) invent(&<+ .%((se *n ex2ense *..(1nt s1.% *s Uns*/*;/e Invent(&<' KBe.*1se <(1 .*n *ssi,n (n/< (ne *..(1nt t( e*.% invent(&< *)D1st3ent+ *)D1st t%e H1*ntit< (n.e ?(& 2%<si.*/ .(1nt .%*n,es+ *n) t%en ./i.0 *ve A Ne= t( .&e*te * se2*&*te *)D1st3ent ?(& =&ite-(??s'L

TI5 I? t%e ex2ense *..(1nt <(1 =*nt t( 1se )(esnt exist+ *t t%e t(2 (? t%e A)D1st3ent A..(1nt )&(2-)(=n /ist+ .%((se ]A)) Ne=^+ *n) t%en ?i// in t%e ;(xes in t%e A)) Ne= A..(1nt =in)(=' W%en <(1 ./i.0 *ve A C/(se+ Q1i.0B((0s ?i//s in t%e A)D1st3ent A..(1nt ;(x =it% t%e *..(1nt <(1 D1st .&e*te)'

: Re?e&en.e N13;e&' $(1 )(nt %*ve t( ente& &e?e&en.e n13;e&s+ ;1t t%e< .(3e in %*n)< =%en )is.1ssin, <(1& ;((0s =it% <(1& *..(1nt*nt' I? <(1 )(nt t<2e *n<t%in, in t%is ;(x+ Q1i.0B((0s sets it t( 1 *n) t%en in.&e3ents t%e n13;e& %e&e ;< (ne e*.% ti3e <(1 *)D1st invent(&<'

: C1st(3e&:B(;' I? <(1 =*nt t( &e.(&) 2&()1.ts <(1 sen) t( * .1st(3e& (& D(; *t n( .%*&,eO=it%(1t *))in, t%(se ite3s t( *n inv(i.eO.%((se t%*t .1st(3e& (& D(; in t%is )&(2-)(=n /ist' Q1i.0B((0s t%en *ssi,ns t%e .(st (? t%e *)D1st3ent t( t%*t .1st(3e& (& D(;'

ADBU TING QUICKBOOK TI5 A ;ette& =*< t( ,ive 2&()1.ts t( * .1st(3e& (& D(; is t( *)) t%e3 t( *n inv(i.e =it% * 2&i.e (? S0'00' T%*t =*<+ <(1& ,ene&(sit< &e3*ins (n t%e &e.(&) /est <(1& .1st(3e& ?(&,ets'

: C/*ss' I? <(1 1se ./*sses t( t&*.0 s*/es+ .%((se t%e *22&(2&i*te (ne in t%is ;(x' !(& ex*32/e+ i? (ne 2*&tne& %*n)/es s*/es ?(& t%e ite3 <(1&e *)D1stin,+ .%((se t%e ./*ss ?(& t%*t 2*&tne& s( t%e ex2ense *22/ies t( %e&'

: Ite3' T( *)D1st * sin,/e ite3+ ./i.0 t%e ?i&st ite3 .e// in t%e t*;/e+ ./i.0 t%e )(=n *&&(= t%*t *22e*&s+ *n) t%en .%((se t%e invent(&< ite3 <(1 =*nt t( *)D1st' T( *)D1st seve&*/ ite3s+ ./i.0 t%e !in) A e/e.t Ite3s ;1tt(n *;(ve t%e t*;/e' In t%e !in) A e/e.t Ite3s )i*/(, ;(x+ t1&n (n t%e .%e.03*&0 .e//s ?(& e*.% ite3 <(1 =*nt t( *)D1st K(& ./i.0 e/e.t A// t( se/e.t *// <(1& invent(&< ite3s *?te& * 2%<si.*/ .(1ntL+ *n) t%en ./i.0 A)) e/e.te) Ite3s'

: Ne= Q1*ntit<GQt< Di??e&en.e' W%en <(1 .%((se Q1*ntit< in t%e A)D1st3ent T<2e ;(x+ <(1 .*n t<2e * n13;e& in eit%e& t%e Ne= Q1*ntit< (& t%e Qt< Di?- ?e&en.e .e//' I? <(1&e 3*0in, *n *)D1st3ent *?te& * 2%<si.*/ .(1nt+ in t%e Ne= Q1*ntit< .e//+ t<2e t%e H1*ntit< ?&(3 <(1& 2%<si.*/ .(1nt =(&0s%eet' On t%e (t%e& %*n)+ i? <(1 /(st t=( .*ses (? =e;.*3s+ its e*sie& t( t<2e t%e n13;e& <(1 /(st *s * ne,*tive n13;e& Ks1.% *s E20L in t%e Qt< Di??e&en.e .e//' W%en <(1 t<2e * v*/1e in (ne (? t%ese .(/13ns+ Q1i.0B((0s *1t(3*ti.*//< .*/.1/*tes t%e v*/1e in t%e (t%e& .(/13n'

TI5 I? <(1&e &e*)< t( *)3it t%*t t%e 2et &(.0 ?*) isnt .(3in, ;*.0+ <(1 .*n =&ite (?? <(1& enti&e invent(&< ;< 21ttin, 0 in *n ite3s Ne= Q1*ntit< .e//' In t%e A)D1st3ent A..(1nt )&(2-)(=n /ist+ .%((se *n ex2ense *..(1nt s1.% *s Uns*/*;/e Invent(&<'

: Me3(' T( 2&event H1esti(ns ?&(3 <(1& *..(1nt*nt+ in t%e Me3( .e//+ t<2e t%e &e*s(n ?(& t%e *)D1st3ent+ s1.% *s 4201# en)-(?-<e*& 2%<si.*/ .(1nt'J

ADBU TING A?te& <(1 ?i// in *// t%e ;(xes+ ./i.0 *ve A C/(se K(& *ve A Ne= i? <(1 =*nt t( .&e*te * se.(n) *)D1st3ent ?(& =&ite-(??s+ s*<L' I? <(1 )e.&e*se) t%e H1*ntit< (n %*n)+ Q1i.0B((0s )e.&e*ses t%e ;*/*n.e in <(1& invent(&< *sset *..(1nt K1sin, t%e *ve&*,e .(st 2e& ite3L' T( 0ee2 )(1;/e-ent&< ;((00ee2in, 2&in.i2/es int*.t+ t%e )e.&e*se in t%e invent(&< *sset *..(1nt */s( s%(=s 12 *s *n in.&e*se in t%e ex2ense *..(1nt <(1 .%(se' C(nve&se/<+ i? t%e *)D1st3ent in.&e*ses t%e H1*ntit< (& v*/1e (? <(1& invent(&<+ t%e invent(&< *sset *..(1nts ;*/*n.e in.&e*ses *n) t%e ex2ense *..(1nts ;*/*n.e )e.&e*ses'

A)D1stin, Q1*ntities *n) @*/1es C*/.1/*tin, invent(&< v*/1es ;< 1sin, t%e ite3s *ve&*,e .(st is .(nvenientO*n) in Q1i.0B((0s 5&( *n) 5&e3ie&+ its <(1& (n/< (2ti(n' Usin, (t%e& 3et%()s ?(& .*/- .1/*tin, invent(&< v*/1e+ /i0e 4?i&st inG?i&st (1tJ K!I!OL *n) 4/*st inG?i&st (1tJ KCI!OL .(stin, Kex2/*ine) in t%e ;(x (n 2*,e 662L+ H1i.0/< t1&n int( * ?1//-ti3e D(;' B1t i? t%*ts =%*t <(1 =*nt+ <(1 .*n )( s( 3*n1*//<'

ADBU TING NOTE $(1 .*n v*/1e invent(&< ;< 1sin, !I!O i? <(1 12,&*)e t( Q1i.0B((0s Ente&2&ise *n) s1;s.&i;e t( Int1its A)v*n.e) Invent(&< se&vi.e K=%i.% .(sts ext&*L' 2' !(& t%e H1*ntit< (? t%e ite3 t%*t <(1 %*ve (n %*n)+ *)) 12 t%e 2&i.es <(1 2*i) ?(& <(1& e*&/iest 21&.%*ses'

Be.*1se Q1i.0B((0s .*n %*n)/e (n/< *ve&*,e .(st ?(& invent(&<+ <(1& s(/e =(&0- *&(1n) ?(& *.%ievin, CI!O (& !I!O .(stin, is t( *)D1st )(//*& v*/1es ;< %*n) in t%e 4A)D1st Q1*ntit<G@*/1e (n H*n)J =in)(=' W%en <(1 .%((se T(t*/ @*/1e in t%e =in)(=s A)D1st3ent T<2e ;(x+ Q1i.0B((0s )is2/*<s t%e Ne= @*/1e .(/13n' $(1 .*n t%en .%*n,e t%e *sset v*/1e (? t%e H1*ntit< (n %*n) si32/< ;< t<2in, t%e ne= v*/1e in t%*t .(/13n'

$(1 .*n */s( .%*n,e ;(t% H1*ntities *n) v*/1es t(+ ?(& ex*32/e+ 3*0e t%e H1*ntit< &e?/e.t =%*ts in <(1& =*&e%(1se *n) t%e v*/1e &e?/e.t t%e ite3s 2((& .(n)iti(n' T( )( t%is+ in t%e A)D1st3ent T<2e ;(x+ .%((se 4Q1*ntit< *n) T(t*/ @*/1e'J Q1i.0B((0s t%en *.tiv*tes t%e Ne= Q1*ntit<+ Qt< Di??e&en.e+ *n) Ne= @*/1e .(/13ns' T( .%*n,e t%e n13;e& <(1 %*ve+ t<2e t%e v*/1e in t%e Ne= Q1*ntit< .e//' T( *)D1st *n ite3s v*/1e+ in t%e Ne= @*/1e .e// ?(& t%*t ite3+ t<2e t%e )(//*& v*/1e ?(& t%e H1*ntit< (n %*n)'

T%e 51&.%*ses ;< Ite3 Det*i/ &e2(&ts C(st 5&i.e .(/13n s%(=s %(= 31.% <(1 2*i) ?(& *n ite3 =it% e*.% 21&.%*se' *< <(1 nee) t( 0n(= t%e CI!O v*/1e ?(& 10 se.1&it< st*ti(ns ?(& <(1& t*x &et1&n' As s%(=n in !i,1&e 20-1#+ t%e ?i&st 21 se.1&it< st*ti(ns .(st S999'96 e*.% *n) t%e /*st 4 .(st S860'00 e*.%' ( t%e CI!O v*/1e ?(& t%e /*st 10

Mi3i.0in, CI!O (& !I!O .(stin, t*0es s(3e e??(&t ;e.*1se <(1 %*ve t( &evie= t%e ;i//s ?(& *// <(1& 21&.%*ses (? t%e invent(&< ite3' He&es %(= t( v*/1e <(1& invent(&< 1sin, CI!O:

1' C%((se Re2(&ts>51&.%*ses>51&.%*ses ;< Ite3 Det*i/'

Q1i.0B((0s ,ene&*tes * &e2(&t t%*t s%(=s <(1& 21&.%*se t&*ns*.ti(ns ,&(12e) ;< invent(&< ite3'

ADBUst*ti(ns TING =(1/) ;e 4 31/ti2/ie) ;< S860'00 *n) 7 31/ti2/ie) ;< S999'96+ se.1&it< (& SF+999'80'

QUICKBOOK

#' In t%e 4A)D1st Q1*ntit<G @*/1e (n H*n)J =in)(= K@en)(&s>Invent(&< A.tivities>4A)D1st Q1*ntit<G@*/1e (n H*n)JL+ t<2e t%e *3(1nt <(1 D1st .*/.1/*te) int( t%e Ne= @*/1e .e//'

W%en <(1 ./i.0 *ve A C/(se+ Q1i.0B((0s )e.&e*ses t%e ;*/*n.e in <(1& invent(&< *sset *..(1nt 1sin, t%e v*/1e in t%e Ne= @*/1e .e// inste*) (? t%e *ve&*,e .(st 2e& ite3'

QUICKBOOK

! i GURE 20-1# T( v*/1e t%e invent(&< ;< 1sin, !I!O+ st*&t =it% t%e .(sts ?(& t%e ite3s 21&.%*se) ?i&st: *// 10 3(nit(&s *t S999'96+ (& S9+999'60'

U5 TO 5EED

!I!O *n) CI!O Invent(&< C(stin,

!i&st inG?i&st (1t K!I!OL .(stin, 3e*ns t%*t * .(32*n< v*/1es its invent(&< *s i? t%e ?i&st 2&()1.ts it &e.eives *&e t%e ?i&st (nes it se//s' K$(1& ,&(.e&< st(&e */=*<s 21ts t%e 3i/0 ./(sest t( its ex2i&*ti(n )*te *t t%e ?&(nt (? t%e &e?&i,e&*t(&+ &i,%tVL C*st inG?i&st (1t KCI!OL .(stin,+ (n t%e (t%e& %*n)+ *ss13es t%*t t%e /*st 2&()1.ts in *&e t%e ?i&st (nes s(/)' T%is 3et%() is /i0e 1n2*.0in, * 3(vin, v*n: T%e /*st v*/1*;/es <(1 2*.0e) *&e t%e ?i&st (nes t%*t .(3e (1t' T%e .(stin, 3et%() <(1 1se )(esnt %*ve t( 3*t.% t%e (&)e& in =%i.% <(1 se// 2&()1.ts' W%en <(1 st*&t * ;1siness+ <(1 .*n .%((se =%i.%eve& .(stin, 3et%() <(1 =*ntO;1t <(1 %*ve t( sti.0 =it% it' !(& ex*32/e+ =%en 2&i.es *&e (n t%e &ise K*s t%e<

*/3(st */=*<s *&eL+ CI!O .(stin, &e)1.es <(1& 2&(?it *n) t*xes (=e) ;e.*1se <(1&e se//in, t%e 2&()1.ts t%*t .(st t%e 3(st ?i&st' H(=eve&+ =it% t%e ste*)< )e.&e*se in e/e.t&(ni.s 2&i.es+ !I!O .(stin, 2&(;*;/< 2&()1.es t%e /e*st 2&(?it' Un/ess <(1&e s1&e =%i.% 3et%() <(1 =*nt t( 1se+ <(1&e ;ette& (?? *s0in, <(1& *..(1nt*nt ?(& *)vi.e' Un?(& t1n*te/<+ even =it% t%e 4A)D1st Q1*ntit <G @*/1e (n H*n)J =in)(=+ <(1 .*nt *.%ieve t&1e CI!O (& !I!O .(stin, in Q1i.0B((0s 5&( (& 5&e3ie&' T%e 2&(,&*3 */=*<s 1ses *ve&*,e .(st t( 3(ve 3(ne< ?&(3 <(1& invent(&< *sset *..(1nt t( <(1& .(st (? ,(()s s(/) *..(1nt =%en <(1 *)) 2&()1.ts t( *n inv(i.e (& s*/es &e.ei2t'

'

CHA5TER

21 W(&0in, =it% */es T*x

*/es t*x .*n ;e .(32/i.*te)+ 2*&ti.1/*&/< in st*tes =%e&e t%e n13;e& (? t*x *1t%(&ities %*s ex2/()e)' $(1 3i,%t %*ve t( 2*< s*/es t*xes t( seve&*/ *,en- .ies+ e*.% =it% its (=n &1/es *;(1t =%en *n) %(= 31.%' Q1i.0B((0s s*/es t*x ?e*t1&es .*nt e/i3in*te t%is )&1),e&<+ ;1t t%e< .*n %e/2 <(1 2*< t%e &i,%t t*x *1414

t%(&ities t%e &i,%t *3(1nts *t t%e &i,%t ti3eO*n) t%*ts s(3et%in, t( ;e t%*n0?1/ ?(&'

Q1i.0B((0s .*n %e/2 <(1 t&*.0 s*/es t*x ;*se) (n .1st(3e&s /(.*ti(ns *n) s*/es- t*x-2*<in, st*t1s' T%e 2&(,&*3 .*n */s( 0ee2 t&*.0 (? n(n-t*x*;/e s*/es' T%is .%*2te& s%(=s <(1 %(= t( set 12 t%e 2&(,&*3 t( %*n)/e *// t%ese t*s0s'

On.e t%e s*/es t*x set12 is )(ne+ Q1i.0B((0s t*0es (ve& *n) .*/.1/*tes t%e s*/es t*xes )1e (n inv(i.es *n) s*/es &e.ei2ts <(1 .&e*te' H(=eve&+ *?te& <(1 .(//e.t s*/es t*xes ?&(3 <(1& .1st(3e&s+ <(1 nee) t( sen) t%(se ?1n)s t( t%e *22&(2&i*te t*x *,en.ies' In t%is .%*2te&+ <(1// /e*&n %(= t( &e3it s*/es t*xes t( t%e &i,%t (&,*niQ*- ti(ns (n t%e s.%e)1/es t%e< &eH1i&e'

ettin, U2 */es T*x

I? <(1 %*ve t( =(&0 =it% s*/es t*x+ t%e ?i&st ste2 is t1&nin, (n t%e Q1i.0B((0s s*/es t*x 2&e?e&en.e' T%en <(1 set 12 s*/es t*x .()es *n) ite3s t( te// t%e 2&(,&*3 *;(1t t%e t*xes <(1 nee) t( .(//e.t *n) &e3it' T%is se.ti(n s%(=s <(1 %(= t( ,et st*&te)'

T1&nin, (n Q1i.0B((0s */es T*x W%en <(1 .&e*te) <(1& .(32*n< ?i/e+ Q1i.0B((0s 3*< %*ve t1&ne) (n s*/es t*x ?(& <(1 i? t%e in)1st&< <(1 se/e.te) t<2i.*//< t&*.0s s*/es t*x' B1t i? <(1 D1st st*&te)

42

QUICKBOOKs 2014: tHe MIssInG

ETTING U5 ACE TAR

CHA5TER se//in, t*x*;/e ,(()s+ <(1 %*ve t( t1&n (n t%e 2&(,&*3s s*/es t*x ?e*t1&es <(1&se/?' He&e *&e t%e ste2s:

1' C%((se E)it>5&e?e&en.es> */es T*x+ *n) t%en ./i.0 t%e C(32*n< 5&e?e&en.es t*;'

Be.*1se s*/es t*x *22/ies t( <(1& enti&e .(32*n< ?i/e+ <(1 nee) *)3inist&*t(& 2&ivi/e,es t( .%*n,e t%e s*/es t*x settin,'

2' T( t%e &i,%t (? t%e 4D( <(1 .%*&,e s*/es t*xVJ /*;e/+ se/e.t t%e $es &*)i( ;1tt(n'

I? <(1 ./i.0 OK t( ./(se t%e 5&e?e&en.es )i*/(, ;(x+ Q1i.0B((0s te//s <(1 t%*t <(1 nee) t( s2e.i?< <(1& 3(st .(33(n */es T*x ite3' C/i.0 OK t( ./(se t%e 3ess*,e ;(x *n) t%en 2&(.ee) t( t%e next ste2'

#' In t%e 4$(1& 3(st .(33(n s*/es t*x ite3J )&(2-)(=n /ist+ .%((se t%e */es T*x ite3 (& */es T*x G&(12 K)es.&i;e) (n 2*,e 669L <(1 *22/< t( 3(st (? <(1& .1st(3e&s+ i? (ne exists+ *n) t%en s0i2 t( ste2 7'

I? <(1&e D1st ,ettin, st*&te) =it% s*/es t*x+ t%is )&(2-)(=n /ist =i// .(nt*in (n/< t%e ]A)) Ne=^ ent&<+ ;e.*1se <(1 %*vent set 12 */es T*x ite3s <et' KI? <(1 )(nt 0n(= =%*t */es T*x ite3s *&e+ D132 t( 2*,e 666 t( /e*&n *;(1t t%e3 *n) t%ei& si;/in,s: s*/es t*x .()es' A?te& <(1 )( t%*t+ 2&(.ee) t( ste2 4'L

4' In t%e 5&e?e&en.es )i*/(, ;(x+ in t%e 4$(1& 3(st .(33(n )&(2-)(=n /ist+ .%((se ]A)) Ne=^'

*/es T*x ite3J

4#4

T%e Ne= Ite3 )i*/(, ;(x (2ens'

6' In t%e Ne= Ite3 )i*/(, ;(x+ ?i// in t%e ;(xes t( .&e*te * ne= */es T*x ite3 Ksee 2*,e 66F ?(& )et*i/sL+ *n) t%en ./i.0 OK'

T*x )i*/(, ;(x 3*< *22e*&' In t%is )i*/(, ;(x+ Q1i.0B((0s *1t(3*ti.*//< t1&ns (n t%e 4M*0e *// existin, .1st(3e&s t*x*;/eJ *n) 4M*0e *// existin, n(ninvent(&< *n) invent(&< 2*&ts t*x*;/eJ .%e.0;(xes' I? 3(st (? <(1& .1st(3e&s *n) t%e 2&()1.ts <(1 se// *&e s1;De.t t( s*/es t*x+ /e*ve t%ese .%e.0;(xes t1&ne) (n *n) ./i.0 OK t( ./(se t%e 3ess*,e ;(x' T%en ./i.0 OK in t%e 3ess*,e ;(x te//in, <(1 t%*t Q1i.0B((0s 31st ./(se *// (2en =in)(=s t( .%*n,e t%e s*/es t*x 2&e?e&en.e'

*/es t*x is n(= t1&ne) (n in <(1& .(32*n< ?i/e+ s( <(1 .*n .&e*te *))iti(n*/ s*/es t*x ite3s *n) .()es+ *s )es.&i;e) (n 2*,e 66F *n) 2*,e 667+ &es2e.tive/<'

In t%e 5&e?e&en.es )i*/(, ;(x+ Q1i.0B((0s ?i//s in t%e 4$(1& 3(st .(33(n */es T*x ite3J ;(x =it% t%e ite3 <(1 D1st .&e*te)'

TI5 T%e M*n*,e */es T*x =in)(= K.%((se @en)(&s> */es T*x>M*n*,e */es T*xL ,1i)es <(1 t%&(1,% <(1& s*/es t*x t*s0s ?&(3 st*&t t( ?inis%' !(& ex*32/e+ ./i.0 t%e */es T*x 5&e?e&en.es ;1tt(n t( (2en t%e 5&e?e&- en.es )i*/(, ;(x )i&e.t/< t( t%e */es T*x .*te,(&<s C(32*n< 5&e?e&en.es t*;'

7' C/i.0 OK t( ./(se t%e 5&e?e&en.es )i*/(, ;(x'

At t%is 2(int+ t%e U2)*tin, */es 44 QUICKBOOKs 2014: tHe MIssInG

Ot%e& */es T*x 5&e?e&en.es (3e (? t%e s*/es t*x 2&e?e&en.e settin,s *&ent 12 t( <(1' T*x

ETTING U5

<(1& s*/es t*xes *&e )1e+ 1s1*//< ;*se) (n %(= 31.% s*/es t*x <(1 .(//e.t' W%en <(1 &e.eive * n(ti.e *;(1t <(1& &eH1i&e) 2*<3ent inte&v*/ ?&(3 t%e st*te (& (t%e& t*x *1t%(&it<+ ;e s1&e t( 12)*te <(1& Q1i.0B((0s 2&e?e&en.es t( 3*t.%' A?te& <(1 set t%ese 2&e?e&en.es+ Q1i.0B((0s *1t(3*ti.*//< .&e*tes * /i*;i/it< *..(1nt in <(1& .%*&t (? *..(1nts .*//e) */es T*x 5*<*;/e t%e ?i&st ti3e <(1 *)) s*/es t*x t( *n inv(i.e'

Q1i.0B((0s 2&(vi)es t=( sets (? 2*<3ent (2ti(ns t( s*tis?< t%e t*x *,en.ies <(1&e ;e%(/)en t(:

: W%en )( <(1 (=e s*/es t*xV I? <(1& t*x *,en.< )ee3s s*/es t*xes )1e =%en <(1 *)) t%e3 t( .1st(3e& inv(i.es K0n(=n *s *..&1*/ ;*sis 2*<3entL+ .%((se t%e 4As (? inv(i.e )*te KA..&1*/ B*sisLJ (2ti(n' I? <(1& t*x *,en.< s*<s s*/es t*xes *&e )1e =%en <(1& .1st(3e&s 2*< t%e3 K0n(=n *s .*s% ;*sis 2*<3entL+ .%((se t%e 4U2(n &e.ei2t (? 2*<3ent KC*s% B*sisLJ (2ti(n' W%en <(1 ,ene&*te s*/es t*x &e2(&ts Kex2/*ine) (n 2*,e 670L+ Q1i.0B((0s 1ses t%e settin, <(1 .%((se t( .*/.1/*te t%e s*/es t*xes <(1 %*ve t( &e3it'

: W%en )( <(1 2*< s*/es t*xV T*x *,en.ies )ete&3ine %(= ?&eH1ent/< <(1 %*ve t( &e3it s*/es t*xes ;*se) (n %(= 31.% s*/es t*x <(1 .(//e.t' I? <(1& s*/es t*xes *&e (n/< * ?e= )(//*&s+ <(1 3i,%t 2*< (n/< (n.e * <e*&' B1t i? <(1 .(//e.t t%(1s*n)s (? )(//*&s (? s*/es t*x+ <(1 .*n ;e s1&e t%*t t%e t*x *,en.< =*nts its 3(ne< 3(&e H1i.0/<+ s1.% *s H1*&te&/< (& 3(nt%/<' W%en <(1& t*x *,en.< in?(&3s <(1 (? <(1& &e3itt*n.e ?&eH1en.<+ .%((se M(nt%/<+ Q1*&te&/<+ (& An- n1*//<+ *s *22&(2&i*te'

ettin, U2 */es T*x !e*t1&es Q1i.0B((0s %*s t=( ?e*t1&es ?(& )e*/in, =it% s*/es t*x+ .()es *n) ite3s:

*/es t*x .()es s2e.i?< =%et%e& *n ite3 <(1 se// is t*x*;/eOt%*t is+ =%et%e&

Q1i.0B((0s .*/.1/*tes s*/es t*x ?(& t%e ite3 =%en <(1 *)) it t( * s*/es ?(&3'

CHA5teR 21: WORKING WITH

4#4

ETTING U5 : */es T*x ite3s+ (n t%e (t%e& %*n)+ 2&(vi)e t%e nitt<-,&itt< )et*i/: T%e< /et <(1 .*/.1/*te *n) (&,*niQe (3e (? t%e s*/es t*x 2&e?e&en.e settin,s *&ent 12 t( <(1' T*x s*/es t*xes .%*&,e) ;< st*te *n) /(.*/ *1t%(&ities ?(& t%e ite3s (n <(1& inv(i.es *n) (t%e& s*/es ?(&3s' Ot%e& */es T*x 5&e?e&en.es

T%is se.ti(n )es.&i;es ;(t% ?e*t1&es *n) %(= t( 1se t%e3' I? <(1 se// 2&()1.ts in * 2/*.e ;1&)ene) =it% 31/ti2/e s*/es t*xes Kst*te+ .it<+ *n) /(.*/+ s*<L+ <(1 .*n 1se * */es T*x G&(12 ite3 t( .*/.1/*te t%e t(t*/ s*/es t*x <(1 %*ve t( .%*&,e' T%*t =*<+ <(1& s*/es ?(&3 s%(=s (n/< t%e t(t*/+ ;1t Q1i.0B((0s 0ee2s t&*.0 (? =%*t <(1 (=e t( e*.% *,en.<'

!(& 3(st 2&()1.t s*/es in 3(st *&e*s+ <(1 %*ve t( 0ee2 t&*.0 (? t%e s*/es t*xes <(1 .(//e.t *n) t%en sen) t%e3 t( t%e *22&(2&i*te t*x *,en.ies' C*;(& 1s1*//< isnt t*x*;/e+ =%e&e*s 2&()1.ts 1s1*//< *&e' KG&(.e&ies *&e * n(t*;/e n(nt*x*;/e ex.e2- ti(n'L T( si32/i?< *22/<in, s*/es t*x t( t%e &i,%t ite3s (& s1;t(t*/s (n <(1& inv(i.es+ .&e*te se2*&*te ite3s ?(& t%e t%in,s <(1 se// t%*t *&e t*x*;/e *n) t%e t%in,s t%*t *&e

44

QUICKBOOKs 2014: tHe MIssInG

ETTING U5 ACE TAR

n(nt*x*;/e' A?te& <(1 *ssi,n s*/es t*x .()es t( t%e ite3s <(1 .&e*te+ Q1i.0B((0s t*0es .*&e (? .*/.1/*tin, t%e s*/es t*x t%*ts )1e+ *s s%(=n in t%e C&e*te Inv(i.es =in)(= in !i,1&e 21-1'

! i GURE 21-1 Q1i.0B((0s ?i//s in t%e T*x .(/13n (? t%e inv(i.e t*;/e =it% t*x .()es ?&(3 t%e ite3s &e.(&)s' T%e 2&(,&*3 */s( ?i//s in t%e T*x ;(x =it% t%e */es T*x ite3 *ssi,ne) t( t%e .1st(3e&s &e.(&)' T%en it .*/.1/*tes t%e s*/es t*x )1e ;< 31/ti2/<in, t%e t(t*/ t*x*;/e *3(1nt (n t%e inv(i.e ;< t%e */es T*x ite3s &*te'

*/es T*x C()es

CHA5teR 21: WORKING WITH

464

*/es t*x .()es *&e Q1i.0B((0s =*< (? /ettin, <(1 s2e.i?< =%et%e& t( *22/< s*/es t*x' O1t (? t%e ;(x+ t%e 2&(,&*3s */es T*x C()e Cist .(3es =it% t=( se/?-ex2/*n- *t(&< (2ti(ns: T*x *n) N(n' I? * t*x *,en.< &eH1i&es <(1 t( &e2(&t )i??e&ent t<2es (? n(nt*x*;/e s*/es+ <(1 .*n *)) 3(&e (2ti(ns+ *s ex2/*ine) (n 2*,e 668' $(1 .*n *22/< t*x .()es t( .1st(3e&s (& t( in)ivi)1*/ ite3s <(1 se// t( )esi,n*te =%et%e& s*/es t*xes *22/<'

IGNING TAR CODE TO CU TOMER

N(n2&(?it (&,*niQ*ti(ns *n) ,(ve&n3ent *,en.ies *&e 1s1*//< t*x-exe32t+ 3e*nin, t%e< )(nt %*ve t( 2*< s*/es t*xes' T( te// Q1i.0B((0s =%et%e& * .1st(3e& 2*<s s*/es t*x+ (2en t%e E)it C1st(3e& =in)(= K2*,e F1L+ ./i.0 t%e */es T*x ettin,s t*;+ *n) t%en .%((se t%e *22&(2&i*te (2ti(n in t%e T*x C()e ?ie/)' He&es %(= Q1i.0B((0s inte&2&ets * .1st(3e&s s*/es t*x st*t1s:

: N(nt*x*;/e .1st(3e&' W%en <(1 *ssi,n N(n (& *n(t%e& n(nt*x*;/e s*/es t*x .()e t( .1st(3e&s+ Q1i.0B((0s )(esnt .*/.1/*te s*/es t*x (n *n< ite3s <(1 se// t( t%e3'

: T*x*;/e .1st(3e&' W%en <(1 *ssi,n T*x (& *n< t*x*;/e s*/es t*x .()e t( .1st(3e&s+ t%e 2&(,&*3 .*/.1/*tes s*/es t*x (n/< (n t%e t*x*;/e ite3s (n t%ei& inv(i.es *n) (t%e& s*/es ?(&3s'

47

QUICKBOOKs 2014: tHe MIssInG

ETTING NOTE C1st(3e&s =%( ;1< 2&()1.ts ?(& &es*/e 1s1*//< )(nt 2*< s*/es t*x ;e.*1se t%*t =(1/) t*x t%e 2&()1.ts t=i.e' KW%( s*<s t*x *1t%(&ities )(nt %*ve %e*&tsVL T( ;<2*ss s*/es t*x ?(& * .1st(3e&+ .%((se N(n K?(& 4n(nt*x- *;/e s*/esJL in t%e T*x C()e )&(2-)(=n /ist+ *n) t%en t<2e t%e .1st(3e&s &es*/e n13;e& in t%e Res*/e N(' ?ie/)' T%*t =*<+ i? t*x *1)it(&s 2*< <(1 * visit+ t%e &es*/e n13;e& te//s t%e3 =%e&e t%e s*/es t*x ;1&)en s%(1/) ?*//' <(1 3*< =*nt t( .&e*te *))iti(n*/ s*/es t*x .()es t( ./*ssi?< n(nt*x*;/e .1st(3e&s ;< t%ei& &e*s(n ?(& exe32ti(n Kn(n2&(?it+ ,(ve&n3ent+ =%(/es*/e&+ (1t-(?-st*te+ *n) s( (nL' I? t%*ts t%e .*se+ %e&es %(= t( .&e*te *))iti(n*/ s*/es t*x .()es in Q1i.0B((0s:

IGNING TAR CODE TO ITEM

(3e ite3s *&ent t*x*;/e &e,*&)/ess (? =%et%e& * .1st(3e& 2*<s s*/es t*x' !(& ex*32/e+ 3(st se&vi.es *n) essenti*/ ,(()s /i0e ?(() )(nt ,et t*xe) in 3(st st*tes' I? <(1 /((0 .*&e?1//< *t t%e inv(i.e in !i,1&e 10-F (n 2*,e 22F+ <(1// n(ti.e N(n (& T*x t( t%e &i,%t (? s(3e (? t%e *3(1nts' Q1i.0B((0s *22/ies t%e s*/es t*x (n/< t( ite3s <(1 )esi,n*te *s t*x*;/e t( .*/.1/*te t%e s*/es t*xes (n t%e inv(i.e'

Ite3s in./1)e * T*x C()e ?ie/) s( <(1 .*n )esi,n*te t%e3 *s t*x*;/e (& n(nt*x*;/e' T( *ssi,n * t*x .()e t( *n ite3+ in t%e C&e*te Ite3 (& E)it Ite3 =in)(= K2*,e 101L+ .%((se * .()e in t%e T*x C()e )&(2-)(=n /ist'

1' C%((se Cists> */es T*x C()e Cist'

NOTE T*x*;/e *n) n(nt*x*;/e ite3s .*n /ive t(,et%e& 2e*.e?1//< *ssi,ne) t( t%e s*3e in.(3e *..(1nt' Q1i.0B((0s ?i,1&es (1t =%*t t( )( =it% s*/es t*xes ;*se) (n t%e t*x .()es <(1ve *ssi,ne)+ */es T*x ite3s <(1ve *))e) t( .1st(3e&s inv(i.es (& s*/es &e.ei2ts+ *n) =%et%e& * .1st(3e& %*s t( 2*< s*/es t*x'

Q1i.0B((0s (2ens t%e */es T*x C()e Cist =in)(='

CREATING ADDITIONAC ACE TAR CODE T*x .()es /et <(1 3*&0 .1st(3e&s *n) ite3s *s eit%e& t*x*;/e (& n(nt*x*;/e' T%e t=( ;1i/t-in (2ti(ns+ N(n *n) T*x+ 2&ett< 31.% .(ve& *// 2(ssi;i/ities+ ;1t CHA5teR 21: WORKING WITH 464

2' T( .&e*te * ne= .()e+ 2&ess Ct&/IN (&+ *t t%e ;(tt(3 (? t%e =in)(=+ ./i.0 */es T*x C()e>Ne=' ACE TAR

T%e Ne= */es T*x C()e =in)(= (2ens'

#' In t%e */es T*x C()e ;(x+ t<2e * (ne- t( t%&ee-.%*&*.te& .()e'

!(& ex*32/e+ t<2e G(v ?(& ,(ve&n3ent *,en.ies+ W%/ ?(& =%(/es*/e&s =%( &ese// <(1& 2&()1.ts+ O(s ?(& (1t-(?-st*te .1st(3e&s+ *n) s( (n'

4' In t%e Des.&i2ti(n ;(x+ *)) s(3e )et*i/s *;(1t t%e .()e'

T<2e * )es.&i2ti(n t%*t ex2/*ins t%e 21&2(se (? t%e .()e+ /i0e G(ve&n3ent ?(& G(v'

6'

e/e.t t%e T*x*;/e (& N(n-T*x*;/e &*)i( ;1tt(n'

*/es t*x .()es *&e /i3ite) t( t*x*;/e (& n(nt*x*;/e st*t1s'

47

QUICKBOOKs 2014: tHe MIssInG

ETTING U5 ACE TAR

7' C/i.0 Next i? <(1 =*nt t( *)) *n(t%e& .()e'

T%e .()e <(1 .&e*te) *22e*&s in t%e */es T*x C()e Cist =in)(='

8' W%en <(1ve *))e) *// t%e .()es <(1 =*nt+ ./i.0 OK t( ./(se t%e Ne= */es T*x C()e =in)(='

As <(1 .*n see+ Q1i.0B((0s s*/es t*x .()es )(nt /et <(1 s2e.i?< * s*/es t*x 2e&- .ent*,e (& n(te =%i.% t*x (??i.e t( sen) t%e .(//e.te) s*/es t*xes t(' T%*ts =%e&e */es T*x ite3s K)es.&i;e) nextL .(3e int( 2/*<'

*/es T*x Ite3s Q1i.0B((0s ;1i/t-in s*/es t*x .()es *&e ?ine ?(& )esi,n*tin, t*x*;/e st*t1s+ ;1t <(1 */s( %*ve t( te// Q1i.0B((0s t%e &*te *n) =%i.% t*x *1t%(&it< /evies t%e t*x' I? <(1 se// 2&()1.ts in 3(&e t%*n (ne st*te+ */es T*x ite3s *&e t%e =*< t( )e*/ =it% v*&<- in, t*x &e,1/*ti(ns' KCi0e t%e IR + e*.% t*x *,en.< =*nts t( &e.eive t%e t*xes its )1e'L T( t&*.0 =%*t <(1 (=e+ .&e*te * */es T*x ite3 ?(& e*.% *,en.<' A/s(+ i? <(1 se// 2&()1.ts t%&(1,% )i&e.t 3*i/+ <(1// nee) * */es T*x ite3 ?(& e*.% st*te <(1 s%i2 t( t%*t .%*&,es s*/es t*x'

!(& ex*32/e+ s122(se ;(t% /(.*/ *n) st*te t*xes *22/< t( 2&()1.ts <(1 se// in <(1& st(&e' !(& .1st(3e&s t( =%(3 <(1 s%i2 ,(()s in (t%e& st*tes+ s*/es t*xes ?(& t%(se st*tes *22/<' $(1 .*n .&e*te se2*&*te */es T*x ite3s ?(& <(1& /(.*/ t*x *n) t%e st*te s*/es t*xes ?(& e*.% st*te in =%i.% <(1 )( ;1siness' O&+ i? (ne t*x *1t%(&it< .(//e.ts seve&*/ s*/es t*xes+ Q1i.0B((0s %*s * */es T*x G&(12 ?e*t1&e K2*,e 669L t( %e/2 <(1 .(//e.t t%e3 *// in (ne s%(t'

Un/i0e s*/es t*x .()es+ =%i.% .*n *22/< t( ;(t% .1st(3e&s *n) 2&()1.ts+ */es T*x ite3s *22/< (n/< t( .1st(3e&s+ =%i.% 3*0es sense+ sin.e s*/es t*x

&*tes 1s1*//< )e2en) (n t%e .1st(3e&s /(.*ti(n' I? t%e .1st(3e& is in t%e ;((nies+ <(1 3i,%t *ssi,n t%e st*te */es T*x ite3 ;e.*1se t%e .1st(3e& 2*<s (n/< t%*t (ne t*x' B1t * .1st(3e& s3*.0 in t%e 3i))/e (? )(=nt(=n 3i,%t %*ve t( 2*< st*te t*x+ .it< t*x+ *n) * s2e.i*/ )ist&i.t t*x' On.e <(1 *ssi,n */es T*x ite3s t( .1st(3e&s K2*,e 667L+ Q1i.0B((0s *1t(3*ti.*//< ?i//s in t%e */es T*x ite3 (n <(1& inv(i.es *n) (t%e& s*/es ?(&3s t( .*/.1/*te t%e s*/es t*xes in.1&&e)'

(2en t%e Ite3 Cist K./i.0 Ite3s A e&vi.es (n t%e Q1i.0- B((0s H(3e 2*,eL+ *n) t%en 2&ess Ct&/IN t( (2en t%e Ne= Ite3 =in)(= K2*,e 101L' !&(3 t%e T<2e )&(2-)(=n /ist+ .%((se */es T*x Ite3' T%en ?i// in t%e ?ie/)s Ks%(=n in !i,1&e 21-2L *s ?(//(=s:

: */es T*x N*3e' T<2e in * n*3e ?(& t%e t*x' $(1 .*n 1se t%e s*3e i)enti?ie&s t%*t t%e t*x *1t%(&it< )(es+ (& * 3(&e 3e*nin,?1/ n*3e /i0e Denve& Cit< T*x' $(1 .*n ?it 12 t( #1 .%*&*.te&s in t%is ?ie/)O3(&e t%*n en(1,% t( in./1)e t%e ?(1&- (& ?ive-)i,it .()es t%*t 3*n< st*tes 1se ?(& s*/es t*xes (& <(1& (=n )es.&i2ti(n'

T( .&e*te * */es T*x ite3+

ACE

TAR

! i GURE 21-2 T%e 4T*x R*te KPLJ ?ie/) sets t%e t*xs 2e&.ent*,e' T%e T*x A,en.< )&(2-)(=n /ist s%(=s t%e ven)(&s <(1ve set 12+ s( <(1 .*n .%((se t%e *,en.< t( =%i.% <(1 &e3it t%e t*xes' I? * t*x *1t%(&it< .(//e.ts t%e s*/es t*xes ?(& seve&*/ ,(ve&n3ent entities+ * */es T*x G&(12 ite3 is t%e =*< t( ,( Ksee t%e ;(x (n 2*,e 669L'

: Des.&i2ti(n' I? <(1 =*nt Q1i.0B((0s t( )is2/*< * )es.&i2ti(n (? t%e t*x (n <(1& inv(i.es (& s*/es ?(&3s+ t<2e it %e&e'

: T*x R*te KPL' T<2e t%e 2e&.ent*,e &*te ?(& t%e t*x %e&e' Q1i.0B((0s *1t(3*ti- .*//< *))s t%e 2e&.ent si,n+ s( si32/< t<2e t%e )e.i3*/ n13;e&O?(& ex*32/e+ 4'# ?(& * 4'# 2e&.ent t*x &*te'

: T*x A,en.<' In t%is )&(2-)(=n /ist+ .%((se t%e t*x *1t%(&it< t%*t .(//e.ts t%e t*x' I? <(1 %*vent .&e*te) * ven)(& &e.(&) ?(& t%e t*x *1t%(&it< <et+ .%((se ]A)) Ne=^ *n) .&e*te t%e &e.(&) n(= K2*,e 8FL'

GEM IN THE ROUGH

*/es T*x G&(12s

A */es T*x G&(12 ite3 .*/.1/*tes t%e t(t*/ t*x ?(& 31/ti2/e */es T*x ite3sO2e&?e.t =%en <(1 se// ,(()s in *n *&e* &i?e =it% st*te+ .it<+ *n) /(.*/ s*/es t*xes' T%e .1st(3e& sees (n/< t%e t(t*/ t*x+ ;1t Q1i.0B((0s t&*.0s %(= 31.% <(1 (=e t( e*.% *,en.<' T%is t<2e (? ite3 =(&0s t%e s*3e =*< *s * G&(12 ite3 K2*,e 110L+ ex.e2t t%*t <(1 *)) */es T*x ite3s t( it inste*) (? e&vi.e+ Invent(&<+ *n) Ot%e& C%*&,e ite3s'

As s%(=n in !i,1&e 21-#+ * */es T*x G&(12 ite3 *22/ies seve&*/ */es T*x ite3s *t (n.e' Q1i.0B((0s .(3;ines t%e in)ivi)1*/ t*x &*tes int( * t(t*/ &*te ?(& t%e ,&(12+ =%i.% is =%*t t%e .1st(3e& sees (n t%e inv(i.e' !(& ex*32/e+ ;1sinesses in Denve& .%*&,e * .(3;ine) s*/es t*x (? 8'72 2e&.ent+ =%i.% is 3*)e 12 (? * Denve& s*/es t*x+ t%e C(/(&*)( s*/es t*x+ *n RTD t*x+ *n) s2e.i*/ )ist&i.t t*xes'

THE ACE

TAR $OU OWE

5A$ING ACE

! i GURE 21-# Be?(&e <(1 .*n .&e*te * */es T*x G&(12 ite3+ <(1 ?i&st nee) t( .&e*te e*.% (? t%e */es T*x ite3s t%*t <(1 2/*n t( in./1)e in it' A?te& <(1 t<2e t%e n*3e (& n13;e& (? t%e ,&(12 *n) * )es.&i2ti(n+ ./i.0 t%e T*x Ite3 .e// *n) t%en ./i.0 t%e )&(2-)(=n /ist t( .%((se (ne (? t%e */es T*x ite3s t( in./1)e in t%e ,&(12' Q1i.0B((0s ?i//s in t%e &*te+ t*x *,en.<+ *n) )es.&i2ti(n ?&(3 t%e */es T*x ite3'

5RODUCIN 5&()1.in, Re2(&ts (? t%e */es T*x $(1 O=e T*x *,en.ies *&e &en(=ne) ?(& t%ei& ?(&3s' $(1 %*ve t( G ?i// (1t ?(&3s t( te// t%e *,en- .ies %(= 31.% s*/es t*x <(1ve .(//e.te) *n) %(= 31.% <(1&e &eH1i&e) t( &e3it t( t%e3' !(&t1n*te/<+ Q1i.0B((0s .*n t*0e s(3e (? t%e stin, (1t (? t*x 2*2e&=(&0 =it% &e2(&ts t%*t .(//*te t%e s*/es t*x in?( <(1 nee) t( ?i// (1t <(1& s*/es t*x &et1&n'

He&e *&e t%e &e2(&ts <(1 .*n ,ene&*te Kt%e<&e /iste) 1n)e& Re2(&ts>@en)(&s A 5*<*;/es+ (& <(1 .*n &1n t%e3 ?&(3 t%e M*n*,e */es T*x =in)(= T@en)(&s> */es T*x>M*n*,e */es T*xUL:

: */es T*x Ci*;i/it<' T%is &e2(&t s133*&iQes t%e s*/es t*xes <(1ve .(//e.te) ?(& e*.% t*x *,en.< *n) ;&e*0s s*/es )(=n int( n(n-t*x*;/e *n) t*x*;/e' As s%(=n in !i,1&e 21-4+ Q1i.0B((0s *1t(3*ti.*//< sets t%e &e2(&ts )*tes t( 3*t.% t%e 2*<3ent inte&v*/ 2&e?e&en.e <(1 .%(se =%en <(1 set 12 t%e s*/es t*x ?e*t1&e K2*,e 66#L'

: */es T*x Reven1e s*/es'

133*&<' T%is &e2(&t s%(=s t%e )(//*& v*/1es (? t*x*;/e *n) n(n-t*x*;/e

5A$ING ACE

! i GURE 21-4 I? <(1 &e3it s*/es t*xes t( seve&*/ t*x *,en.ies+ e*.% =it% its (=n 2*<3ent inte&v*/+ <(1 .*n &e&1n t%is &e2(&t =it% * )i??e&ent inte&v*/ t( .*/.1/*te t%e s*/es t*x <(1 (=e t( (t%e& *,en.ies' i32/< %e*) t( t%e D*tes )&(2-)(=n /ist *n) .%((se *n(t%e& inte&- v*/+ s1.% *s C*st C*/en)*& Q1*&te&+ *n) t%en ./i.0 Re?&es%'

5*<in, */es T*x

$(1 )(nt 2*< s*/es t*xes 1sin, Q1i.0B((0s Ente& Bi//s (& W&ite C%e.0 =in)(=s' Inste*)+ <(1 1se t%e 2&(,&*3s 5*< */es T*x ?e*t1&e' He&es %(= <(1 0ee2 t%e t*x *,en.ies (?? <(1& ;*.0:

1' C%((se @en)(&s> */es T*x>5*< */es T*x+ (& in t%e M*n*,e K@en)(&s> */es T*x>M*n*,e */es T*xL+ ./i.0 5*< */es T*x'

*/es T*x =in)(=

5RODUCIN G Eit%e& =*<+ Q1i.0B((0s (2ens t%e 5*< */es T*x )i*/(, ;(x *n) ?i//s in t%e *3(1nts <(1 (=e ?(& t%e /*st .(//e.ti(n 2e&i() K*s )e?ine) in <(1& */es T*x 2&e?e&en.es T2*,e 778UL+ *s s%(=n in !i,1&e 21-6'

! i GURE 21-6 I? <(1 &e3it s*/es t*xes t( (n/< (ne t*x *,en.< (& *// <(1& s*/es t*x 2*<3ents *&e (n t%e s*3e s.%e)1/e+ <(1 .*n ./i.0 5*< A// T*x t( se/e.t eve&< 2*<3ent in t%e t*;/e' B1t .%*n.es *&e t%*t <(1 3*0e 2*<3ents t( )i??e&ent *,en.ies (n )i??e&ent s.%e)- 1/esOin =%i.% .*se+ se/e.t *// t%e *,en.ies (n t%e s*3e s.%e)1/e+ *n) t%en &e2e*t t%ese ste2s ?(& *,en.ies t%*t *&e (n * )i??e&ent ti3et*;/e'

5A$ING ACE

CHA5TER

TAR NOTE In s(3e st*tes+ <(1 3*< nee) t( *)D1st t%e 2*<3ents <(1 3*0e t( * t*x *,en.<N ?(& ex*32/e+ t( *22/< * )is.(1nt ?(& ti3e/< 2*<3ent+ &(1n) s*/es t*x t( t%e ne*&est )(//*&+ (& in./1)e inte&est *n) 2en*/ties =it% <(1& 2*<3ent' In .*ses /i0e t%*t+ ./i.0 t%e A)D1st ;1tt(n t( (2en t%e */es T*x A)D1st3ent )i*/(, ;(x' $(1 .*n in.&e*se (& )e.&e*se t%e t*x ;< * )(//*& v*/1e+ *n) <(1 %*ve t( s2e.i?< t%e *..(1nt t( =%i.% <(1 =*nt t( 2(st t%e *)D1st3ent Kt%e */es T*x 5*<*;/e *..(1nt+ s*<L' I? t%e Ent&< N(' ;(x see3s v*,1e/< ?*3i/i*&+ t%*ts ;e.*1se t%is )i*/(, ;(x *.t1*//< .&e*tes * D(1&n*/ ent&< K2*,e 4##L ?(& t%e *)D1st3ent'

2' I? <(1 1se 3(&e t%*n (ne .%e.0in, *..(1nt+ in t%e 5*< !&(3 A..(1nt )&(2- )(=n /ist+ .%((se t%e *..(1nt <(1 =*nt t( 1se'

Q1i.0B((0s *1t(3*ti.*//< se/e.ts *n *..(1nt %e&e i? <(1 set t%e 4O2en t%e 5*< */es T*x ?(&3 =it% W *..(1ntJ 2&e?e&en.e K2*,e 746L'

NOTE M*0e s1&e t%e )*te in t%e 4 %(= s*/es t*x )1e t%&(1,%J ;(x is t%e /*st )*< (? t%e .1&&ent s*/es t*x &e2(&tin, 2e&i()' !(& ex*32/e+ i? <(1 2*< s*/es t*xes H1*&te&/<+ .%((se * )*te /i0e #G#1G2014'

#' In t%e 5*< .(/13n+ ./i.0 .e//s t( se/e.t t%e 2*<3ents <(1 =*nt t( 3*0e'

Q1i.0B((0s *))s * .%e.03*&0 t( in)i.*te t%*t * 2*<3ent is se/e.te) *n) 21ts t%e *3(1nt (? t%e &e3itt*n.e in t%e A3t' 5*i) .e//'

4' I? <(1 =*nt t( 2&int t%e s*/es t*x &e3itt*n.e .%e.0s ?&(3 Q1i.0B((0s+ t1&n (n t%e 4T( ;e 2&inte)J .%e.0;(x+ *n) t%en ./i.0 OK'

Wit% t%is .%e.0;(x t1&ne) (n+ <(1// see t%e &e3itt*n.e .%e.0s t%e next ti3e <(1 .%((se !i/e>5&int !(&3s>C%e.0s' I? t%e 4T( ;e 2&inte)J .%e.0;(x is t1&ne) (??+ =%i2 (1t <(1& .%e.0;((0 *n) =&ite t%(se &e3itt*n.e .%e.0s'

CHA5TER 22 B1),etin, *n) 5/*nnin,

s <(1ve n( )(1;t n(ti.e) in ;1siness *n) in /i?e+ t%e *.tivities t%*t .(st 3(ne< */3(st */=*<s see3 t( (1tn13;e& A t%(se t%*t ;&in, 3(ne< in' M(st .(32*nies =*nt t( 3*0e 3(ne< *n) 3(st n(n2&(?its =*nt t( )( t%e 3(st =it% t%e ?1n)s t%e< %*ve+ s( ;1),etin, *n) 2/*nnin, *&e essenti*/ ;1siness *.tivities'

616

Ci0e *n< 0in) (? 2/*n+ * ;1),et is *n esti3*te (? =%*ts ,(in, t( %*22en' $(1& *.t1*/ &es1/ts =i// neve& ex*.t/< 3*t.% t%e n13;e&s <(1 esti3*te in <(1& ;1),et' KI? t%e< )(+ s(3e(nes 2/*<in, ,*3es =it% <(1& ;((0s'L B1t .(32*&in, <(1& *.t1*/ 2e&?(&3*n.e t( <(1& ;1),et .*n te// <(1 t%*t its ti3e t( .&*.0 t%e =%i2 (n t%e s*/es te*3+ &ein in <(1& s2en)in,+ (& ;(t%'

B1),etin, in Q1i.0B((0s is ;(t% si32/e *n) si32/isti.' T%e 2&(,&*3 %*n)/es ;*si. ;1),ets *n) 2&(vi)es s(3e s%(&t.1ts ?(& ente&in, n13;e&s' H(=eve&+ <(1 .*nt see =%et%e& <(1& ;1),et is =(&0in, *s <(1 ;1i/) it+ *n) 2/*<in, =%*t-i? ,*3es =it% ;1),ets &eH1i&es s(3e ?*n.< ?((t=(&0' KT%e ;(x (n 2*,e 676 )es.&i;es (ne =*< t( .&e*te 31/ti2/e ;1),ets ?(& t%e s*3e ti3e 2e&i()'L

T%e e*siest =*< t( %*n)/e ;1),ets is t( .&*?t t%e3 =it% * s2&e*)s%eet 2&(,&*3 /i0e Ex.e/' $(1 .*n 1se *// (? Ex.e/s .(33*n)s t( 3*ss*,e t%e n13;e&s *n) t%en i32(&t <(1& ;1),et*&< 3*ste&2ie.e int( Q1i.0B((0s s( <(1 .*n .(32*&e <(1& *.t1*/ 2e&?(&3*n.e =it% t%e ;1),et' T%is .%*2te& ex2/*ins <(1& ;1),etin, (2ti(ns+ te*.%es <(1 %(= t( i32(&t ;1),ets ?&(3 (t%e& 2&(,&*3s+ *n) 2&(vi)es *n (ve&vie= (? Q1i.0B((0s ;1),et &e2(&ts'

TI5 Q1i.0B((0s */s( in./1)es * C*s% !/(= 5&(De.t(& Kit /ives (n t%e C(32*n<>5/*nnin, A B1),etin, s1;3en1L' T%is =iQ*&) 2&(vi)es * ?(&e.*st (? .*s% ?/(= si3i/*& t( =%*t <(1 .*n (;t*in ;< &1nnin, * C*s% !/(= !(&e.*st &e2(&t K2*,e 478L+ s( its n(t .(ve&e) in t%is ;((0'

62

QUICKBOOKs 2014: tHe MIssInG

CREATING BUDGET T$5E T<2es (? B1),ets

T( 3(st 2e(2/e+ t%e =(&) 4;1),etJ 3e*ns * 2&(?it *n) /(ss ;1),etO(ne t%*t es- ti3*tes =%*t <(1& in.(3e *n) ex2enses =i// ;e (ve& * 2e&i() (? ti3e' Q1i.0B((0s 2&(?it *n) /(ss ;1),ets *&e ;*se) (n t%e in.(3e *n) ex2ense *..(1nts in <(1& .%*&t (? *..(1nts Ksee C%*2te& #L *n) t<2i.*//< s2*n <(1& .(32*n<s ?is.*/ <e*&'

B*/*n.e s%eet ;1),ets *&ent *s .(33(n+ ;1t <(1 .*n .&e*te t%e3 in Q1i.0B((0s *s =e//' B*/*n.e s%eets *&e sn*2s%(ts (? <(1& *ssets *n) /i*;i/ities+ *n) ;*/*n.e s%eet ;1),ets ?(//(= t%e s*3e ?(&3*t ;< s%(=in, t%e en)in, ;*/*n.es ?(& <(1& *sset+ /i*;i/it<+ *n) (t%e& ;*/*n.e s%eet *..(1nts'

NOTE M(st .(32*nies 2/*n ?(& 3*D(& 21&.%*ses *n) t%ei& *..(32*n<in, /(*ns (1tsi)e (? t%e ;1),etin, 2&(.ess' !(& ex*32/e+ i? * .(32*n< nee)s *n *sset t( (2e&*te+ exe.1tives 1s1*//< *n*/<Qe .(sts+ ;ene?its+ 2*<;*.0 2e&i()s+ inte&n*/ &*tes (? &et1&n+ *n) s( (n ;e?(&e 3*0in, 21&.%*sin, )e.isi(ns' T%e< ev*/1*te .*s% ?/(= t( )e.i)e =%et%e& t( ;(&&(= 3(ne< (& 1se .*s% ,ene&*te) ;< (2e&*ti(ns' B1t *?te& t%*t+ t%e *))iti(n*/ in.(3e ,ene&*te) ;< t%e *sset *n) t%e *))iti(n*/ inte&est ex2ense *ss(.i*te) =it% *n< /(*ns s%(= 12 in t%e 2&(?it *n) /(ss ;1),et'

Q1i.0B((0s 2&(?it *n) /(ss ;1),ets .(3e in t%&ee ?/*v(&s+ e*.% %e/2?1/ in its (=n =*<:

: C(32*n< 2&(?it *n) /(ss' T%e 3(st .(33(n t<2e (? ;1),et in./1)es *// t%e in.(3e *n) ex2enses ?(& <(1& enti&e .(32*n<' T%is is t%e ;1),et t%*t 3*n- *,e3ent st&ives t( ?(//(=O=%et%e& t%*ts t( 2&()1.e t%e net 2&(?it t%*t 0ee2s s%*&e%(/)e&s %*22< (& t( ,ene&*te t%e .*s% nee)e) t( &1n t%e .(32*n<' Wit% Q1i.0B((0s B1),et vs' A.t1*/ &e2(&t K2*,e 6F0L+ <(1 .*n .(32*&e <(1& *.t1*/ &es1/ts =it% <(1& ;1),et'

: C1st(3e& (& D(; ;1),et' A .1st(3e&- (& D(;-;*se) 2&(?it *n) /(ss ;1),et ?(&e.*sts t%e in.(3e *n) ex2enses ?(& * sin,/e .1st(3e& (& D(;' 5&(De.ts t%*t .(3e =it% * /(t (? &is0 %*ve t( (??e& t%e 6#6

2(tenti*/ ?(& /(ts (? 2&(?it t( ;e =(&t%- =%i/e' B< ,ene&*tin, * 2&(?it *n) /(ss ;1),et ?(& * .1st(3e& (& D(;+ <(1 .*n 3*0e s1&e t%*t t%e 2&(?it*;i/it< 3eets <(1& (;De.tives'

: C/*ss ;1),et' I? <(1 1se ./*sses t( t&*.0 in.(3e *n) ex2enses+ <(1 .*n .&e*te 2&(?it *n) /(ss ;1),ets ?(& e*.% ./*ss' C/*ss ;1),ets =(&0 2*&ti.1/*&/< =e// =%en <(1 t&*.0 in.(3e *n) ex2enses ?(& in)e2en)ent se.ti(ns (? <(1& .(32*n<: &e,i(ns+ ;1siness 1nits+ ;&*n.%es+ 2*&tne&s+ *n) s( (n'

W*<s t( B1i/) B1),ets

I? <(1ve D1st st*&te) * ;1siness+ <(1 3*< %*ve * ;1siness 2/*n t%*t in./1)es esti- 3*tes (? <(1& in.(3e *n) ex2enses' O& <(1 3*< %*ve &1n <(1& ;1siness ?(& * =%i/e =it%(1t * ;1),et *n) n(= =*nt t( .&e*te * ;1),et 1sin, 2*st 2e&?(&3*n.e *s * st*&tin, 2(int' Eit%e& =*<+ t%e&es * 3et%() ?(& ;1i/)in, * Q1i.0B((0s ;1),et' B1t t%e e*siest *22&(*.% is t( ;1i/) <(1& ;1),et (1tsi)e Q1i.0B((0s *n) i32(&t t%e &es1/ts' He&e *&e <(1& (2ti(ns *n) =%*t e*.% %*s t( (??e&:

64

QUICKBOOKs 2014: tHe MIssInG

CREATING QUICKBOOK

GEM IN THE ROUGH

B1),ets *n) !(&e.*sts

I? <(1 %*ve Q1i.0B((0s 5&e3ie& (& Ente&2&ise+ <(1// see t%e et U2 !(&e.*st ent&< (n t%e C(32*n<>5/*nnin, A B1),etin, s1;3en1' T%e =in)(= t%*t (2ens =%en <(1 .%((se et U2 !(&e.*st is st&i0in,/< si3i/*& t( t%e et U2 B1),ets =in)(=' In ?*.t+ (t%e& t%*n &e2/*.in, t%e =(&) 4B1),etsJ =it% 4!(&e.*st+J t%e<&e i)enti.*/' ( %(= )( <(1 )e.i)e =%et%e& t( 1se * ;1),et (& * ?(&e.*stV $(1 .*n %*ve (n/< (ne ;1),et ?(& * ,iven 2e&i() /(*)e) in Q1i.0B((0sO?(& ex*32/e+ * 2014 2&(?it *n) /(ss ;1),et' A ?(&e.*st /ets <(1 .&e*te *n(t%e& set (? 2/*nnin, n13;e&s ?(& t%e s*3e ti3e?&*3e' ( <(1 .*n .&e*te * 2&(?it *n) /(ss ;1),et ?(& 2014 *n) * se2*&*te ?(&e.*st ?(& t%e s*3e ?is.*/

<e*&+ 1sin, t%e ;1),et t( &e?/e.t <(1& 3(st /i0e/< &es1/ts *n) t%e ?(&e.*st t( s%(= t%e n13;e&s 1n)e& 3(&e (2ti3isti. K(& 2essi3isti.L .(n)iti(ns' Q1i.0B((0s %*s &e2(&ts t%*t .(32*&e <(1& *.t1*/ 2e&?(&3*n.e =it% ;1),ets *n) ?(&e.*sts KRe2(&ts>B1),ets A !(&e.*stsL+ s( <(1 .*n 1se eit%e& ?e*t1&e t( .(32*&e <(1& esti3*te) n13;e&s =it% <(1& *.t1*/ 2e&?(&3*n.e' T%e ;(tt(3 /ine: Use ;1),ets 1n/ess <(1 =*nt * se.(n) set (? 2/*nnin, n13;e&s &e*)i/< *v*i/*;/e' I? <(1 )e.i)e t( .&e*te ?(&e.*sts inste*) (?O(& in *))iti(n t(O;1),ets+ t%e inst&1.- ti(ns in t%is .%*2te& *22/< t( t%e3+ t(('

: !&(3 2&evi(1s <e*&s *.t1*/ &es1/ts' I? t%is is <(1& ?i&st ;1),et *n) <(1 %*ve *t /e*st * <e*&s =(&t% (? )*t* in Q1i.0B((0s+ <(1 .*n 1se t%*t existin, )*t* *s * st*&tin, 2(int K2*,e 678L *n) e)it (n/< t%e v*/1es t%*t .%*n,e'

CHA5teR 22: BUDGETING AND

6#6

: !&(3 s.&*t.%' T%is 3et%() .*n ;e te)i(1s ;e.*1se <(1 %*ve t( esti3*te *n) ?i// in *// t%e ;1),et n13;e&s K*/t%(1,%+ *s <(1// /e*&n (n 2*,e 680+ Q1i.0B((0s )(es (??e& s(3e )*t* ent&< s%(&t.1tsL' !(&t1n*te/<+ <(1 (n/< %*ve t( 1se t%is *22&(*.% ?(& <(1& ?i&st ;1),et' KT%e next se.ti(n ex2/*ins %(= t( .&e*te * ;1),et ?&(3 s.&*t.% in Q1i.0B((0s'L

: !&(3 )*t* in *n(t%e& 2&(,&*3' T%e ;est =*< t( ;1i/) * ;1),et is t( .&e*te it in * 2&(,&*3 /i0e Ex.e/ *n) t%en i32(&t it int( Q1i.0B((0s' ettin, 12 * s2&e*)s%eet ?(& <(1& .(32*n< ;1),et in Ex.e/ (& s(3e (t%e& 2&(,&*3 (??e&s seve&*/ *)v*nt*,es' A?te& <(1 set 12 t%e Ex.e/ ?i/e =it% &(=s ?(& e*.% *..(1nt *n) .(/13ns ?(& 3(nt%s *n) (t%e& ?ie/)s+ <(1 .*n s*ve it *s * te32/*te ?(& .&e*tin, ?1t1&e ;1),ets' I? <(1&e *n Ex.e/ =%iQ+ <(1 .*n 1se t%*t 2&(,&*3s t((/s t( H1i.0/< .&e*te *n) ?ine-t1ne <(1& ;1),et' $(1 */s( .*n .(2< t%*t ?i/e t( .&e*te =%*t-i? s.en*&i(s (& next <e*&s ;1),et ;*se) (n t%e 2&evi(1s <e*&s ;1),et' $(1 .*n &e*) *;(1t ;1i/)in, * ;1),et =it% Ex.e/ st*&tin, (n 2*,e 68#'

C&e*tin, B1),ets in Q1i.0B((0s

T%e et U2 B1),ets =iQ*&) is t%e 2/*.e t( ,( ?(& 2&(?it *n) /(ss ;1),etsN ;*/*n.e s%eet ;1),etsN ;1),ets ?(& .1st(3e&s+ D(;s+ *n) ./*ssesN *n) ;1),ets ;1i/t ?&(3 s.&*t.% (& ?&(3 2&evi(1s <e*&s )*t*' Even i? <(1 1se Ex.e/ t( ;1i/) <(1& ;1),ets K2*,e 68#L+ t%e et U2 B1),ets =iQ*&) .*n %e/2 D132-st*&t <(1& Ex.e/ s2&e*)s%eet'

64

QUICKBOOKs 2014: tHe MIssInG

CREATING 1' On t%e C&e*te * Ne= B1),et s.&een K!i,1&e 22-1L+ .%((se * BUDGET IN Be?(&e <(1 )ive int( ;1i/)in, * ;1),et+ <(1 %*ve t( 2e&?(&3 t=( set12 ste2s i? QUICKBOOK <(1 =*nt <(1& ;1),ets t( =(&0 2&(2e&/<:

: !is.*/ <e*&' Q1i.0B((0s 1ses t%e ?i&st 3(nt% (? <(1& ?is.*/ <e*& *s t%e ?i&st 3(nt% (? t%e ;1),et' T( .%e.0 t%*t <(1 )e?ine) <(1& ?is.*/ <e*& .(&&e.t/<+ .%((se C(32*n<>M< C(32*n<' In t%e =in)(= t%*t *22e*&s+ *t t%e t(2 &i,%t (? t%e C(32*n< In?(&3*ti(n se.ti(n+ ./i.0 t%e E)it ;1tt(n Kits i.(n /((0s /i0e * 2en.i/L' On t%e /e?t si)e (? t%e C(32*n< In?(&3*ti(n )i*/(, ;(x+ ./i.0 Re2(&t In?(&3*ti(n+ *n) t%en 3*0e s1&e t%*t t%e 3(nt% in t%e !is.*/ $e*& ;(x is .(&&e.t'

: A.tive *..(1nts' Q1i.0B((0s ;1),ets .(ve& (n/< t%e *..(1nts t%*t *&e *.tive in <(1& .%*&t (? *..(1nts' T( *.tiv*te *n< *..(1nts <(1 =*nt t( ;1),et+ 2&ess Ct&/IA t( (2en t%e C%*&t (? A..(1nts =in)(=+ *n) t%en t1&n (n t%e 4In./1)e in*.tiveJ .%e.0;(x' KI? n( *..(1nts *&e in*.tive+ t%is .%e.0;(x is ,&*<e) (1t'L !(& *n< in*.tive *..(1nt t%*t <(1 =*nt in <(1& ;1),et+ ./i.0 t%e R t( t%e /e?t (? t%e *..(1nts n*3e t( &e*.tiv*te it'

T( st*&t t%e ;1),et =iQ*&)+ .%((se C(32*n<>5/*nnin, A B1),etin,> et U2 B1),ets' De2en)in, (n =%et%e& <(1 */&e*)< %*ve * ;1),et in Q1i.0B((0s+ t%e 2&(,&*3 )is2/*<s (ne (? t=( )i??e&ent =iQ*&)s' T%e C&e*te Ne= B1),et =iQ*&)+ s%(=n in !i,1&e 22-1+ *22e*&s i? t%is is <(1& ?i&st ;1),et in t%is .(32*n< ?i/e' I? <(1 */&e*)< %*ve *t /e*st (ne ;1),et in <(1& .(32*n< ?i/e+ Q1i.0B((0s (2ens t%e et U2 B1),ets =iQ*&) inste*) *n) )is2/*<s <(1& 3(st &e.ent ;1),et' T( .&e*te * ne= ;1),et in t%*t =iQ*&)+ ./i.0 t%e C&e*te Ne= B1),et ;1tt(n t( /*1n.% t%e =iQ*&) s%(=n in !i,1&e 22-1'

! i GURE 22-1

CREATIN In t%e C&e*te Ne= B1),et =iQ*&)+ <(1 ?i&st te// Q1i.0B((0s *;(1t t%e <e*& *n) t<2e (? ;1),et <(1 =*nt t( .&e*te' On t%e se.(n) s.&een Kn(t s%(=nL+ <(1 .*n s2e.i?< =%et%e& t%e ;1),et =(&0s =it% .1st(3e&s+ D(;s+ (& ./*sses' K$(1// (n/< see t%e (2ti(n ?(& .&e*tin, ./*ss ;1),ets i? <(1ve t1&ne) (n Q1i.0B((0s ./*ss ?e*t1&e T2*,e 740U'L

T%e ste2s ?(& settin, 12 * ne= ;1),et *&e t%e s*3e =%et%e& Q1i.0B((0s )is2/*<s t%e C&e*te Ne= B1),et =iQ*&) *1t(3*ti.*//< (& <(1 ./i.0 t%e C&e*te Ne= B1),et ;1tt(n in t%e et U2 B1),ets =iQ*&):

;1),et t<2e+ *n) t%en ./i.0 Next'

Q1i.0B((0s *1t(3*ti.*//< ?i//s in t%e next .*/en)*& <e*& K2e&%*2s *ss13in, t%*t <(1&e )(ne ;1),etin, ?(& t%e .1&&ent <e*&L' C/i.0 t%e 12 *n) )(=n *&&(=s t( t%e ;(xs &i,%t t( .%((se t%e ?is.*/ <e*& <(1&e ;1),etin, ?(&'

Be/(= t%e <e*& settin,+ t%e 2&(,&*3 *1t(3*ti.*//< se/e.ts t%e 45&(?it *n) C(ss K&e?/e.ts *// *.tivit< ?(& t%e <e*&LJ (2ti(n+ ;e.*1se 3(st ;1),ets .(ve& in.(3e *n) ex2enses ?(& * <e*&' I? <(1 =*nt t( .&e*te * ;*/*n.e s%eet ;1),et inste*)+ se/e.t t%e 4B*/*n.e %eet K&e?/e.ts en)in, ;*/*n.eLJ (2ti(n'

Kee2 t%e 4C&e*te ;1),et ?&(3 s.&*t.%J (2ti(n se/e.te) i? <(1 =*nt t( .&e*te * ;/*n0 ;1),et' I? <(1 ,( t%is &(1te+ D132 t( 2*,e 76F t( /e*&n %(= t( ente& )*t* in t%e et U2 B1),ets =iQ*&)'

NOTE I? <(1 .&e*te * ;*/*n.e s%eet ;1),et+ <(1 )(nt %*ve t( set *n< *))iti(n*/ .&ite&i* ;e?(&e <(1 ;1i/) t%e ;1),et ?(& <(1& ;*/*n.e s%eet *..(1nts' In t%e C&e*te Ne= B1),et =iQ*&)+ ./i.0in, Next )is2/*<s * s.&een t%*t si32/< te//s <(1 t( ./i.0 !inis%' W%en <(1 )(+ * t*;/e .(nt*inin, <(1& ;*/*n.e s%eet *..(1nts *22e*&s in t%e et U2 B1),ets =in)(=+ *n) <(1 .*n ;e,in t<2in, en)in, ;*/*n.es'

2' On t%e A))iti(n*/ 5&(?it *n) C(ss B1),et C&ite&i* s.&een+ se/e.t t%e ?/*v(& (? 2&(?it *n) /(ss ;1),et <(1 =*nt+ *n) t%en ./i.0 Next'

Q1i.0B((0s *1t(3*ti.*//< se/e.ts t%e 4N( *))iti(n*/ .&ite&i*J (2ti(n+ =%i.% .&e*tes t%e 3(st .(33(n t<2e (? ;1),et: * 2&(?it *n) /(ss ;1),et ?(& t%e enti&e .(32*n<' KT%e next se.ti(n ex2/*ins %(= t( .&e*te C1st(3e&:B(; *n) C/*ss ;1),ets'L

I? <(1 %*ve *.t1*/ )*t* t%*t <(1 =*nt t( 1se *s * ?(1n)*ti(n ?(& <(1& ;1),et+ se/e.t 4C&e*te ;1),et ?&(3 2&evi(1s <e*&s *.t1*/ )*t*J inste*)' T%is (2ti(n t&*ns?e&s t%e 3(nt%/< in.(3e *n) ex2ense *..(1nt t(t*/s ?&(3 t%e 2&evi(1s <e*& int( t%e ;1),et'

#' On t%e 4C%((se %(= <(1 =*nt t( .&e*te * ;1),etJ s.&een+ te// Q1i.0B((0s %(= <(1 =*nt t( ?i// in t%e initi*/ ;1),et )*t*'

4' C/i.0 !inis%'

Q1i.0B((0s (2ens t%e et U2 B1),ets =in)(=+ =%i.% in./1)es * 3(nst&(1s t*;/e' T%e &(=s &e2&esent e*.% *.tive *..(1nt in <(1& .%*&t (? *..(1ntsN e*.% .(/13n is (ne 3(nt% (? t%e ?is.*/ <e*&' I? <(1 (2te) t( .&e*te * ;1),et ?(& * .1st(3e&+ D(;+ (& ./*ss+ t%e =in)(= in./1)es eit%e& t%e C1&&ent C1st(3e&:B(; )&(2-)(=n /ist .(nt*inin, *// <(1& *.tive .1st(3e&s *n) D(;s (& t%e C/*ss )&(2)(=n /ist .(nt*inin, *// <(1& *.tive ./*sses' Be?(&e <(1 st*&t ente&in, v*/1es ?(& * .1st(3e&+ D(;+ (& ./*ss ;1),et+ .%((se t%e .1st(3e&+ D(;+ (& ./*ss ?&(3 t%is /ist'

QUICKBOOK

T%e se.ti(n 4!i//in, in B1),et @*/1esJ (n 2*,e 680 ex2/*ins %(= t( ?i// in t%e .e//s in t%is t*;/e'

CREATIN CU TOMER:BOB OR CCA BUDGET NOTE I? <(1& 3(nit(&s &es(/1ti(n is /ess t%*n 1024 _ 87F+ t%e et U2 B1),ets =in)(= */s( in./1)es t%e %(= Next 7 M(nt%s ;1tt(n+ ;e.*1se <(1& s.&een .*nt )is2/*< t%e enti&e <e*&' In t%*t .*se+ Q1i.0B((0s initi*//< )is2/*<s B*n1*&< t%&(1,% B1ne' C/i.0 %(= Next 7 M(nt%s t( )is2/*< B1/< t%&(1,% De.e3;e& Kt%e ;1tt(ns /*;e/ .%*n,es t( %(= 5&ev 7 M(nt%sL'

C&e*tin, C1st(3e&:B(; (& C/*ss B1),ets

In Q1i.0B((0s+ t%e&es n( =*< t( st(&e seve&*/ ve&si(ns (? * ?is.*/-<e*& ;1),et t%*t .(ve&s <(1& enti&e (2e&*ti(n' B1t <(1 .*n .&e*te *))iti(n*/ ;1),ets ?(& t%e s*3e ?is.*/ <e*& ?(& )i??e&ent .1st(3e&s *n) D(;s+ (& ?(& ./*sses'

NOTE C/*ss ;1),ets =(&0 t%e =*< C1st(3e&:B(; ;1),ets )(' In ?*.t+ i? <(1 &e2/*.e eve&< inst*n.e (? 4C1st(3e&:B(;J in t%e ?(//(=in, t1t(&i*/ =it% 4C/*ss+J <(1// %*ve t%e inst&1.ti(ns ?(& .&e*tin, C/*ss ;1),ets'

He&es %(= t( =(&0 =it% C1st(3e&:B(; (& C/*ss ;1),ets:

1' C%((se C(32*n<>5/*nnin, A B1),etin,> et U2 B1),ets *s <(1 =(1/) ?(& * &e,1/*& ;1),et' At t%e et U2 B1),ets =in)(=s t(2 &i,%t+ ./i.0 t%e C&e*te Ne= B1),et ;1tt(n'

CREATIN T%e C&e*te Ne= B1),et =in)(= (2ens' Q1i.0B((0s *1t(3*ti.*//< ?i//s in t%e next .*/en)*& <e*& *n) se/e.ts t%e 45&(?it *n) C(ssJ (2ti(n' I? <(1 =*nt t( .&e*te * ;1),et ?(& * )i??e&ent <e*& (& (? * )i??e&ent t<2e+ .%((se t%e <e*& *n)G(& t<2e'

2' W%en t%e <e*& *n) ;1),et t<2e *&e =%*t <(1 =*nt+ ./i.0 Next'

T%e 4A))iti(n*/ 5&(De.t *n) C(ss B1),et C&ite&i*J s.&een *22e*&s'

#' On t%is s.&een+ se/e.t t%e ?/*v(& (? 2&(?it *n) /(ss ;1),et <(1 =*nt+ *n) t%en ./i.0 Next'

T( .&e*te * C1st(3e&:B(; (& ./*ss ;1),et+ se/e.t t%e C1st(3e&:B(; (2ti(n (& C/*ss (2ti(n+ &es2e.tive/<' K$(1 (n/< see t%e C/*ss (2ti(n i? <(1ve t1&ne) (n t%e ./*ss t&*.0in, 2&e?e&en.e T2*,e 740U'L

4' On t%e 4C%((se %(= <(1 =*nt t( .&e*te * ;1),etJ s.&een+ .%((se t%e *2- 2&(2&i*te (2ti(n+ *n) t%en ./i.0 !inis%'

Q1i.0B((0s *))s t%e C1&&ent C1st(3e&:B(; ;(x t( t%e et U2 B1),ets =in)(= ;et=een t%e B1),et /ist *n) t%e t*;/e'

6' In t%e C1&&ent C1st(3e&:B(; )&(2-)(=n /ist+ .%((se t%e .1st(3e& (& D(; t%*t <(1 =*nt t( ;1),et+ *s s%(=n in !i,1&e 22-2'

An< ;1),et*&< n13;e&s <(1ve 2&evi(1s/< ente&e) ?(& t%e .1st(3e& (& D(; ?(& t%e se/e.te) ?is.*/ <e*& *22e*& in t%e ;1),et t*;/e'

CREATIN CU TOMER:BOB OR CCA BUDGET

! i GURE 22-2 T%e C1&&ent C1st(3e&:B(; )&(2-)(=n /ist )is2/*<s ;(t% .1st(3e&s *n) D(;s s( <(1 .*n .&e*te ;1),ets ?(& .1st(3e&s (& s2e.i?i. D(;s' KB(;s *&e in)ente) ;ene*t% t%ei& .(&&es2(n)- in, .1st(3e&s'L

7' In t%e ;1),et t*;/e+ ?i// in v*/1es ?(& t%e C1st(3e&:B(; ;1),et Ksee 4!i//in, in B1),et @*/1esJ (n 2*,e 680 t( /e*&n %(=L'

CREATIN Un/i0e * ;1),et ?(& <(1& enti&e (2e&*ti(n+ C1st(3e&:B(; ;1),ets 3*< %*ve v*/1es ?(& (n/< * ?e= *..(1nts' !(& ex*32/e+ ?(& * D(; t%*t in./1)es 2&()1.ts+ se&vi.es+ *n) &ei3;1&s*;/e ex2enses+ <(1& ;1),et 3*< %*ve v*/1es (n/< ?(& in.(3e *..(1nts *n) t%e ex2ense *..(1nts ?(& &ei3;1&s*;/e ex2enses'

8' W%en <(1&e ?inis%e) ente&in, v*/1es+ ./i.0 *ve'

I? <(1 .%((se *n(t%e& .1st(3e& (& D(; =it%(1t ./i.0in, *ve+ Q1i.0B((0s *s0s i? <(1 =*nt t( &e.(&) t%e ;1),et' In t%e Re.(&)in, B1),et 3ess*,e ;(x+ ./i.0 $es'

F' I? <(1 =*nt t( .&e*te * ;1),et ?(& *n(t%e& .1st(3e&+ D(;+ (& ./*ss+ in t%e et U2 B1),ets =in)(=s B1),et )&(2-)(=n /ist+ .%((se t%e C1st(3e&:B(; (& C/*ss ;1),et ?(& t%e ?is.*/ <e*& <(1 =*nt t( ;1),et'

T%e B1),et )&(2-)(=n /ist in./1)es *n ent&< /i0e 4!$2014 - 5&(?it A C(ss ;< A..(1nt *n) C1st(3e&:B(;J ?(& .1st(3e& (& D(; ;1),ets' C/*ss ;1),ets s%(= 12 in t%e B1),et )&(2-)(=n /ist /((0in, s(3et%in, /i0e 4!$2014 -5&(?it A C(ss ;< A..(1nt *n) C/*ss'J

9' In t%e C1&&ent C1st(3e&:B(; (& C1&&ent C/*ss )&(2-)(=n /ist+ .%((se t%e .1st(3e&+ D(;+ (& ./*ss t%*t <(1 =*nt t( .&e*te * ;1),et ?(&' !i// in t%e ;1),et v*/1es+ *n) t%en ./i.0 *ve'

A?te& <(1ve .&e*te) s2e.i*/iQe) ;1),ets /i0e t%ese+ <(1 .*n &evisit *n< (? t%e3 ;< se/e.tin, * ;1),et /i0e 4!$2014 - 5&(?it A C(ss ;< A..(1nt *n) C1st(3e&:B(;J

!ICCING IN @ACUE

(& 4!$2014 - 5&(?it A C(ss ;< A..(1nt *n) C/*ssJ in t%e B1),et *n) t%en se/e.tin, t%e .1st(3e&+ D(;+ (& ./*ss in t%e C1&&ent C1st(3e&:B(; (& C1&&ent C/*ss )&(2-)(=n /ist'

!i//in, in B1),et @*/1es

Re,*&)/ess (? =%i.% t<2e (? ;1),et <(1 .&e*te+ t%e =*< <(1 ?i// in *n) e)it v*/1es in Q1i.0B((0s is t%e s*3e' T( *)) ;1),et v*/1es t( *n *..(1nt+ in t%e et U2 B1),ets =in)(=s A..(1nt .(/13n+ ./i.0 t%e *..(1nt' W%en <(1 )(+ Q1i.0B((0s *1t(3*ti.*//< se/e.ts t%e .e// in t%e ?i&st 3(nt% .(/13n in t%*t &(=' I? <(1&e ?i//in, in t%e enti&e <e*&s =(&t% (? n13;e&s+ t<2e t%e v*/1e ?(& t%e ?i&st 3(nt%+ 2&ess T*; t( 3(ve t( t%e next 3(nt%+ *n) .(ntin1e 1nti/ <(1ve ente&e) v*/1es ?(& *// 12 3(nt%s' T%e Ann1*/ T(t*/ .(/13n )is2/*<s t%e t(t*/ ?(& *// 3(nt%s+ *s s%(=n in !i,1&e 22-#' !i//in, in * ?e= ;1),et .e//s is 1s1*//< en(1,% t( .(nvin.e <(1 t%*t )*t* ent&< s%(&t- .1ts *&e in (&)e&' C1.0i/<+ Q1i.0B((0s ,ives <(1 t=( =*<s t( ente& v*/1es ?*ste&+ ;(t% )es.&i;e) next' T%e ;(x ;e/(= ex2/*ins =%*t s(3e (? t%e ;1tt(ns *t t%e ;(tt(3 (? t%e et U2 B1),ets =in)(= )('

U5 TO 5EED

M*n*,in, B1),ets

In t%e et U2 B1),ets =in)(=+ seve&*/ ;1tt(ns %e/2 <(1 3*n- *,e t%e ;1),etin, =(&0 <(1 )( in Q1i.0B((0s' A/t%(1,% <(1&e 2&(;*;/< ?*3i/i*& =it% t%ei& ?1n.ti(ns ;*se) (n si3i/*& ;1tt(ns in (t%e& =in)(=s+ %e&es * H1i.0 (ve&vie=: 6F

: C/e*&' C/i.0 t%is ;1tt(n t( )e/ete *// t%e v*/1es in * ;1),etO?(& eve&< *..(1nt *n) eve&< 3(nt%' T%is is t%e ;1tt(n t( ./i.0 i? <(1 =*nt t( st*&t (ve&' KI? <(1 ./i.0 t%is ;1tt(n ;< *..i)ent+ )(nt =(&&<: Q1i.0B((0s )is2/*<s * .(n?i&3*ti(n ;(x =%e&e <(1 .*n ./i.0 N( t( 2&ese&ve t%e n13;e&s <(1ve ente&e)'L

QUICKBOOKs 2014: tHe MIssInG

.%((se *n(t%e& ;1),et+ Q1i.0B((0s *s0s =%et%e& <(1 =*nt t( &e.(&) t%e (ne <(1ve ;een =(&0in, (n' : *ve' W%en <(1ve *))e) (& 12)*te) *// t%e v*/1es in * ;1),et+ ./i.0 t%is ;1tt(n t( s*ve <(1& =(&0' $(1 .*n */s( ./i.0 *ve s( <(1 )(nt /(se t%e =(&0 <(1ve )(ne s( ?*&' An) even i? <(1 ?(&,et t( ./i.0 t%is ;1tt(n+ i? <(1 ./i.0 OK (& : OK' C/i.0in, t%is ;1tt(n &e.(&)s t%e v*/1es <(1ve ente&e) *n) ./(ses t%e et U2 B1),ets =in)(=' : C*n.e/' C/i.0in, t%is ;1tt(n ./(ses t%e =in)(= =it%(1t s*vin, <(1& =(&0'

C(2<in, A.&(ss C(/13ns Be.*1se ;1),ets *&e esti3*tes+ <(1 )(nt nee) ext&*(&)in*&i/< )et*i/e) (& 2&e.ise v*/1es' In t%e et U2 B1),ets =in)(=+ <(1 .*n .(2< * n13;e& ?&(3 (ne .e// in * &(= t( *// t%e .e//s t( its &i,%t in t%e s*3e &(=+ *s )e3(nst&*te) in !i,1&e 22-#'

TI5 I? t%e *..(1nt n*3es *n) ;1) ,et v*/1es *&e %(2e/ess/< t&1n.*te) *n) <(1 %*ve s.&een &e*/ est*te t( s2*&e+ en/*&,e t%e et U2 B1),ets =in)(= ;< )&*,,in, * .(&ne& (& 3*xi3iQin, it' T%e .(/13ns s%(= 3(&e (? t%e .e// .(ntents *s <(1 en/*&,e t%e =in)(=' T( &esiQe * s2e.i?i. .(/13n t( 3*0e it =i)e& (& n*&&(=e&+ 21t <(1& .1&s(& (ve& t%e ve&ti.*/ /ine t( t%e &i,%t (? t%e .(/13ns %e*)e&' W%en t%e .1&s(& t1&ns int( * t=(-%e*)e) *&&(=+ )&*, &i,%t (& /e?t'

CHA5teR 22: BUDGETING AND

696

!ICCING IN BUDGET @ACUE

! i GURE 22-# T( .(2< t%e v*/1e in * .e// int( t%e &e3*inin, .e//s in t%*t &(=+ st*&t ;< se/e.tin, t%e .e//+ /i0e t%e .e// ?(& e&vi.e G(ve&n3ent ?(& M*&.% 2014 s%(=n %e&e' T%en ./i.0 C(2< A.&(ss t( 3*0e Q1i.0B((0s .(2< 4#0+000J int( t%e .e//s ?(& A2&i/ t%&(1,% De.e3;e&'

T%is s%(&t.1t is ?*;1/(1s =%en * 3(nt%/< ex2ense &e3*ins t%e s*3e t%&(1,%(1t t%e <e*&+ /i0e (??i.e &ent+ ?(& ex*32/e' B1t it */s( =(&0s i? * 2&i.e .%*n,es 3i)<e*&' !(& inst*n.e+ s122(se t%e .(&2(&*te .(n.ie&,e <(1ve %i&e) t( &1n e&&*n)s ?(& <(1& e32/(<ees *nn(1n.es t%*t %is &*tes *&e ,(in, 12 in M*<' I? <(1& ;1),et .(nt*ins t%e (/) &*te in eve&< 3(nt%+ ./i.0 t%e .e// ?(& M*< *n) t<2e t%e ne= &*te' T%en ./i.0 C(2< A.&(ss+ *n) Q1i.0B((0s /ists t%e ne= &*te ?(& M*< t%&(1,% De.e3;e&'

TI5 I? <(1 3ist*0en/< *)) v*/1es t( .e//s t%*t s%(1/) ;e ;/*n0+ C(2< A.&(ss is t%e ?*stest =*< t( e32t< * &(=' C/e*& t%e ?i&st 3(nt%s .e// ;< se/e.tin, its v*/1e *n) t%en 2&essin, B*.0s2*.e' T%en ./i.0 C(2< A.&(ss t( %*ve Q1i.0B((0s ./e*& *// t%e (t%e& .e//s in t%*t &(='

A)D1st R(= A3(1nts T%e et U2 B1),ets =in)(=s A)D1st R(= A3(1nts ;1tt(n /ets <(1 in.&e*se (& )e.&e*se 3(nt%/< v*/1es ;< * s2e.i?i. )(//*& *3(1nt (& 2e&.ent*,e' *< <(1 .&e*te) * ;1),et ?&(3 t%e 2&evi(1s <e*&s )*t*+ ;1t <(1 =*nt t( in.&e*se *// t%e v*/1es in t%e .1&&ent <e*& ;< 10 2e&.ent' O& 3*<;e <(1& .(32*n< is ,&(=in, H1i.0/< *n) <(1 =*nt t( *22/< s(3e %e*t t( <(1& s*/es ?(&.e ;< in.&e*sin, t%e t*&,et in.(3e e*.% 3(nt%' In t%*t .*se+ <(1 .*n te// Q1i.0B((0s t( .(32(1n) t%e in.&e*se+ s( e*.% 3(nt%s s*/es t*&,et is * /itt/e %i,%e& t%*n t%e 2&evi(1s 3(nt%s v*/1e'

!ICCING IN @ACUE

C%*n,in, *// t%e .e//s in * &(= ;< * ?ixe) )(//*& *3(1nt isnt *s t%in0+ ;e.*1se C(2< A.&(ss ;*si.*//< )(es t%e s*3e t%in, in 3(st .*ses' B1t =%en <(1 .%*n,e ;1),et *3(1nts ;< 2e&.ent*,es (& .(32(1n) in.&e*ses e*.% 3(nt%+ Q1i.0B((0s t*0es .*&e (? t%e .*/.1/*ti(ns ?(& <(1' He&es %(= t( *)D1st &(= *3(1nts in ;(t% (? t%ese =*<s:

1' C/i.0 t%e &(= <(1 =*nt t( *)D1st'

I? <(1 =*nt t( st*&t t%e *)D1st3ent in * s2e.i?i. 3(nt%+ ./i.0 t%e .e// ?(& t%e st*&tin, 3(nt%'

2' C/i.0 t%e A)D1st R(= A3(1nts ;1tt(n'

Q1i.0B((0s (2ens t%e A)D1st R(= A3(1nts )i*/(, ;(x *n)+ in t%e 4 t*&t *tJ ;(x+ *1t(3*ti.*//< se/e.ts t%e (2ti(n t%*t <(1 .%(se t%e /*st ti3e <(1 (2ene) t%is )i*/(, ;(x' 41st 3(nt%J st*&ts *)D1st3ents in t%e ?i&st 3(nt% (? t%e ?is.*/ <e*&' T( st*&t =it% t%e 3(nt% <(1 se/e.te) inste*)+ .%((se 4C1&&ent/< se/e.te) 3(nt%J Ki? <(1 se/e.t t%is (2ti(n+ Q1i.0B((0s )is2/*<s t%e 4En*;/e .(32(1n)in,J .%e.0;(x+ =%i.% is ex2/*ine) in ste2 6L'

NOTE T%e A)D1st R(= A3(1nts ?e*t1&e is ?(& *)D1stin, existin, ;1),et v*/1es+ n(t ?(& ?i//in, in ;/*n0 .e//s' !(& ex*32/e+ i? <(1 se/e.t t%e 4In.&e*se e*.% &e3*inin, 3(nt%/< *3(1nt in t%is &(= ;< t%is )(//*& *3(1nt (& 2e&.ent*,eJ (2ti(n *n) t%en t<2e 100 in t%e text ;(x+ Q1i.0B((0s *))s 100 t( t%e v*/1es in t%e 3(nt% .e//s' ( i? t%e B*n1*&< .e// is set t( 1+000+ it in.&e*ses t( 1+100' H(=eve&+ i? t%e &e3*inin, 3(nt%s .e//s *&e Qe&( K0L+ t%e< in.&e*se (n/< t( 100'

CREATING #' e/e.t t%e *22&(2&i*te (2ti(n ?(& %(= t%e 2&i.es .%*n,e' 4' In t%e text ;(x ?(& *3(1nts+ t%e (2ti(nQ1i.0B((0s <(1 se/e.te)+ t<2e t%e )(//*& *3(1nt AND (& 2e&W%en <(1 .(32(1n) )(//*& *))s t%e .ent*,e+ *n) t%en ./i.0 OK' CO5$ING )(//*& *3(1nt <(1 s2e.i?< t( t%e next 3(nt%s v*/1e' !(&

!(& ex*32/e+ i? t%e /*n)/(&) te//s <(1 t%*t &ent is ,(in, 12 6 2e&.ent+ in t%e ;(x ?(& t%e In.&e*se (2ti(n+ t<2e 6P+ *n) Q1i.0B((0s in.&e*ses t%e v*/1e in *// t%e &e3*inin, .e//s ;< 6 2e&.ent' ( i? <(1& &ent =*s S6+000 * 3(nt%+ t%e v*/1es in *// t%e &e3*inin, 3(nt%s .%*n,e t( S6+260'

Q1i.0B((0s *1t(3*ti.*//< se/e.ts t%e 4In.&e*se e*.% &e3*inin, 3(nt%/< *3(1nt in t%is &(= ;< t%is )(//*& *3(1nt (& 2e&.ent*,eJ (2ti(n ;e.*1se 2&i.es 1s1*//< ,( 12' B1t i? 2&i.es *&e )e.&e*sin,+ se/e.t t%e (2ti(n t%*t ;e,ins =it% 4De.&e*se e*.% &e3*inin, 3(nt%/< *3(1ntJ inste*)'

T( *)) * )(//*& *3(1nt t( t%e &e3*inin, .e//s inste*)+ t<2e t%*t )(//*& v*/1e' !(& ex*32/e+ t( *)) S1+000 * 3(nt% t( t%e Rent .e//s+ in t%e ;(x ?(& t%is (2ti(n+ t<2e 1000' E*.% s1;seH1ent .e// in t%e Rent &(= in.&e*ses ;< 1+000' KO? .(1&se+ <(1 .*n )( t%e s*3e t%in, ;< t<2in, t%e ne= &ent *3(1nt in t%e .e// ?(& t%e ?i&st 3(nt% t( =%i.% it *22/ies *n) t%en ./i.0in, C(2< A.&(ss'L

6' I? <(1 .%(se 4C1&&ent/< se/e.te) 3(nt%J in t%e 4 t*&t *tJ ;(x in ste2 2+ t%e 4En*;/e .(32(1n)in,J .%e.0;(x *22e*&e)N t1&n it (n i? <(1 =*nt t( *)D1st e*.% 3(nt%s v*/1e ;*se) (n t%e 2&evi(1s 3(nt%s v*/1e'

!ICCING IN

C%*n,in, *// t%e .e//s in * &(= ;< * ?ixe) )(//*& *3(1nt isnt *s

*n) <(1 .%*n,e t%e v*/1e ;< 1+000+ !e;&1*&<s v*/1e ;e.(3es 11+000+ M*&.%s v*/1e in.&e*ses ;< *n(t%e& 1+000 t( 12+000+ *n) s( (n+ *s s%(=n in !i,1&e 22-4' $(1 .*n */s( .(32(1n) ;< 2e&.ent*,e' I? <(1 t1&n (n t%e 4En*;/e .(32(1n)in,J .%e.0;(x *n) t%en t<2e * 2e&.ent*,e in t%e text ;(x+ Q1i.0B((0s in.&e*ses t%e next 3(nt%s v*/1e ;< t%e 2e&.ent*,e <(1 s2e.i?<' I? B*n1*&<s v*/1e is 10+000 *n) <(1 in.&e*se it ;< 10 2e&.ent+ !e;&1*&<s v*/1e ;e.(3es 11+000+ M*&.%s v*/1e in.&e*ses *n(t%e& 10 2e&.ent t( 12+100+ *n) s( (n'

! i GURE 22-4 W%en <(1 .(32(1n) v*/- 1es+ Q1i.0B((0s in.&e*ses t%e 2&evi(1s 3(nt%s v*/1e ;< t%e *3(1nt <(1 s2e.i?<+ *s s%(=n %e&e' I? B*n1*&<s v*/1e is 10+000 *n) <(1 in.&e*se it ;< S1+000+ !e;&1*&<s v*/1e is 11+000+ M*&.%s v*/1e in.&e*ses *n(t%e& S1+000 t( 12+000+ *n) s( (n'

CREATING W%en <(1 .(32(1n) )(//*& *3(1nts+ Q1i.0B((0s *))s t%e )(//*& *3(1nt <(1 s2e.i?< t( t%e next 3(nt%s v*/1e' !(& AND CO5$ING

C&e*tin, *n) C(2<in, B1),ets =it% Ex.e/ Q1i.0B((0s ;1),et &e2(&ts .*n %e/2 <(1 2/*n ?(& t%e ?1t1&e *n) ev*/1*te =%et%e& <(1& ;1siness is ,(in, ;((3 (& ;1st' H(=eve&+ t%e 2&(,&*3s t((/s ?(& ;1i/)in, *n) e)itin, ;1),ets K2*,e 676L )(nt .(32*&e t( =%*t <(1 .*n )( =it% * 2&(,&*3 /i0e Ex.e/'

Q1i.0B((0s 0ee2s (n/< (ne ;1),et *t * ti3e ?(& t%e s*3e t<2e (? ;1),et *n) ti3e 2e&i()O?(& ex*32/e+ t%e 2&(?it *n) /(ss ;1),et ?(& ?is.*/ <e*& 2014O*n) it )(esnt (??e& * ?e*t1&e ?(& .(2<in, * ;1),et' T%*ts =%e&e * s2&e*)s%eet 2&(,&*3 .(3es in %*n)<' $(1 .*n e*si/< .(2< * ;1),et s2&e*)s%eet+ 3*0e t%e .%*n,es <(1 =*nt+ *n) t%en i32(&t t%e ?in*/ 2&()1.t int( Q1i.0B((0s' !(& ex*32/e+ <(1 3i,%t .&e*te next <e*&s ;1),et ?&(3 t%is <e*&s' O& <(1 3i,%t ex2e&i3ent =it% =%*t-i? s.en*&i(s in./1)in, * ;*&e-;(nes ;1),et in .*se * ./ient =it% s%*0< ?in*n.es )is*22e*&s *n) * se.(n) %*22<-)*n.e ;1),et i? <(1 sn*, t%*t ;i, ne= 2&(De.t'

CREATING AND ERCEC 1' Ex2(&t t%e *..(1nts ?&(3 <(1& .(32*n< ?i/e' T%e&e *&e t%&ee 2*&ts t( =(&0in, (n ;1),ets

2' E)it ;1),et v*/1es in Ex.e/'

#' I32(&t t%e ?in*/ ;1),et int( <(1& .(32*n< ?i/e' T%e ?(//(=in, se.ti(ns )es.&i;e e*.% ste2 in )et*i/' Ex2(&tin, $(1& B1),et Ex2(&tin, * ;1),et is t%e e*siest =*< t( .&e*te *n Ex.e/ s2&e*)s%eet =it% t%e *.- .(1nts ?&(3 <(1& .%*&t (? *..(1nts *n) t%e *))iti(n*/ in?(&3*ti(n t%*t Q1i.0B((0s nee)s t( i32(&t t%e s2&e*)s%eet =%en its ?inis%e)' T%is se.ti(n ex2/*ins t%e ste2s ?(& ,ettin, t%e ;1),et &e*)< t( ex2(&t *n) t%en %(= t( .&e*te t%e ex2(&t ?i/e'

Q1i.0B((0s ex2(&ts (n/< *..(1nts t%*t .(nt*in *t /e*st (ne v*/1e' ( i? <(1 */&e*)< %*ve * ;1),et =it% n13;e&s in it+ <(1 .*n s0i2 t( t%e ste2s ?(& .&e*tin, t%e ex2(&t ?i/e K*t t%e ;(tt(3 (? t%is 2*,eL' H(=eve&+ i? <(1& ;1),et is ;/*n0+ <(1 nee) t( *)) *t /e*st (ne ;1),et v*/1e t( e*.% *..(1nt' He&es =%*t <(1 )(:

1' In t%e et U2 B1),ets =in)(= KC(32*n<>5/*nnin, *n) B1),etin,> et U2 B1),etsL+ in t%e B1),et )&(2-)(=n /ist+ .%((se t%e ;1),et <(1 =*nt t( *)) v*/1es t('

T%e ;1),et t*;/e *22e*&s =it% t%e *..(1nts in t%e ?i&st .(/13n+ t%e *nn1*/ t(t*/ in t%e se.(n) .(/13n+ *n) .(/13ns ?(& e*.% 3(nt% (? t%e <e*&'

CREATING 2' Ente& * v*/1e in t%e B*n1*&< .e// ?(& e*.% *..(1nt in t%e ;1),et+ *s s%(=n in !i,1&e 22-6' T%*ts it` $(1& ;1),et is n(= &e*)< t( ex2(&t' AND CO5$ING

C/i.0 t%e ?i&st .e// in t%e ?i&st 3(nt%s .(/13n K/*;e/e) s(3et%in, /i0e B*n 14L+ *n) t%en t<2e 1' T%en+ ?i// in t%e &est (? t%e .e//s in t%*t ?i&st .(/13n'

NOTE I? <(1 %*ve 3(&e t%*n (ne ;1),et in <(1& .(32*n< ?i/e+ <(1 .*nt ex2(&t (n/< t%e ;1),et <(1 =*nt t( =(&0 =it%O=%en <(1 ex2(&t Q1i.0B((0s B1),ets /ist+ t%e ex2(&t ?i/e in./1)es ent&ies ?(& eve&< ;1),et ?(& eve&< ?is.*/ <e*&' ( i? <(1 .&e*te) ;1),ets ?(& .1st(3e&s+ D(;s+ *n) ./*sses+ <(1// ,et ent&ies ?(& t%(se+ t((' W%en <(1 =(&0 (n t%e ;1),ets in * s2&e*)s%eet+ <(1 .*n i,n(&e t%e ent&ies ?(& t%(se (t%e& ;1),ets+ ;1t t%e ;est *22&(*.% is t( )e/ete t%e ext&*ne(1s &(=s s( <(1 .*n ?(.1s (n (ne ;1),et *t * ti3e'

He&es %(= t( ex2(&t Q1i.0B((0s ;1),ets:

1' C%((se !i/e>Uti/ities>Ex2(&t>Cists t( II! !i/es'

Q1i.0B((0s (2ens *n Ex2(&t )i*/(, ;(x =it% .%e.0;(xes ?(& e*.% t<2e (? /ist <(1 .*n ex2(&t'

#' W%en *// t%e .e//s in t%e B*n1*&< .(/13n .(nt*in v*/1es+ ./i.0 *ve' T%en ./i.0 OK t( ./(se t%e et U2 B1),ets =in)(='

CREATING AND T%e&e *&e t%&ee 2*&ts t( =(&0in, (n ;1),ets

! i GURE 22-6 Usin, <(1& 0e<;(*&) is t%e ?*stest =*< t( ?i// in t%ese .e//s' C/i.0 t%e ?i&st .e// in t%e ?i&st 3(nt%s .(/13n+ *n) t%en 2&ess t%e 1 0e< t( ente& * 2/*.e%(/)e& v*/1e' Next+ 2&ess t%e )(=n *&&(= t( 3(ve t( t%e next .e// in t%e .(/13n+ *n) t%en 2&ess t%e 1 0e< *,*in' Rinse *n) &e2e*t 1nti/ t%e enti&e ?i&st 3(nt%s .(/13n .(nt*ins v*/1es'

2' In t%is ?i&st Ex2(&t )i*/(, ;(x+ t1&n (n t%e B1),ets .%e.0;(x+ *n) t%en ./i.0 OK'

CREATING AND CO5$ING Q1i.0B((0s (2ens * se.(n) Ex2(&t )i*/(, ;(x+ =%i.% /((0s /i0e * *ve As )i*/(, ;(x' H(=eve&+ t%e 4 *ve *s t<2eJ ;(x is *1t(3*ti.*//< set t( 4II! !i/es KX'II!L'J

#' In t%e se.(n) Ex2(&t )i*/(, ;(x+ n*vi,*te t( t%e ?(/)e& =%e&e <(1 =*nt t( s*ve t%e ex2(&te) ?i/e *n)+ in t%e 4!i/e n*3eJ ;(x+ &e2/*.e 4X'II!J =it% t%e n*3e ?(& <(1& ex2(&t ?i/e'

T( 0ee2 <(1& ?i/es (&,*niQe)+ s*ve *// <(1& ex2(&te) ?i/es in * sin,/e ?(/)e& .*//e) s(3et%in, /i0e Ex2(&tW!i/es' N*3e t%e ex2(&te) ?i/e s(3et%in, /i0e QBB1),ets'ii?'

4' C/i.0 *ve t( ex2(&t t%e ;1),ets'

W%en * Q1i.0B((0s In?(&3*ti(n ;(x *22e*&s te//in, <(1 t%*t t%e ex2(&t =*s s1..ess?1/+ ./i.0 OK t( )is3iss it'

W(&0in, =it% * B1),et in Ex.e/ I? <(1& .(32*n< ?i/e .(nt*ins (n/< (ne ;1),et+ <(1 .*n (2en t%e ex2(&te) ?i/e in Ex.e/ *n) st*&t e)itin, t%e ;1),et v*/1es' I?+ (n t%e (t%e& %*n)+ <(1 ex2(&te) seve&*/ ;1),ets+ <(1& =(&0 =i// ?/(= 3(&e s3((t%/< i? <(1 ?(&3*t t%e ?i/e' He&e *&e t%e ste2s ?(& (2enin, *n) =(&0in, (n * ;1),et in Ex.e/:

1' In * s2&e*)s%eet 2&(,&*3 /i0e Ex.e/+ (2en t%e ex2(&te) ?i/e'

II! ?i/es *&e t*;-)e/i3ite) text ?i/es Ksee 2*,e 118L' T( (2en (ne in Ex.e/+ .%((se !i/e>O2en' In t%e O2en )i*/(, ;(x+ ./i.0 t%e )(=n *&&(= t( t%e &i,%t (? A//

CREATING AND ERCEC Ex.e/ !i/es *n) .%((se A// !i/es ?&(3 t%e )&(2-)(=n 3en1 s( ?i/es in <(1& ?(/)e&s' N*vi,*te t( t%e ?(/)e& t%*t .(nt*ins t%e II! ex2(&t ?i/e *n) )(1;/e-./i.0 its ?i/en*3e' T%e Text I32(&t WiQ*&) *22e*&s' $(1 )(nt %*ve t( s2e.i?< *n< s2e.i*/ ?(&3*ts t( te// Ex.e/ %(= t( &e*) t%e ?i/e+ s( D1st ./i.0 !inis% t( i32(&t t%e ?i/e int( Ex.e/'

2' In Ex.e/+ t( .%*n,e t%e (&)e& (? t%e ;1),et &(=s t( s%(= ;1),ets ;< ?is.*/ <e*&+ se/e.t *// t%e &(=s ;e/(= t%e (ne t%*t ;e,ins =it% `BUD K!i,1&e 22-7+ ;*.0,&(1n)L' T%en+ .%((se D*t*> (&t *n) s(&t t%e =(&0;((0 ?i&st ;< st*&t )*te K TARTDATEL *n) t%en ;< *..(1nt KACCNTL' Be?(&e <(1 s(&t t%e )*t*+ &(=s ?(& )i??e&ent <e*&s ;1),ets *n) *..(1nt n*3es *&e in n( 2*&ti.1/*& (&)e&' B< s(&tin, t%e &(=s ?i&st ;< st*&t )*te+ <(1 .*n see *// t%e ent&ies ?(& e*.% ?is.*/ <e*& ,&(12e) t(,et%e&' KI? <(1 %*ve C1st(3e&:B(; ;1),ets+ <(1 .*n */s( s(&t ;< t%e CU TOMER .(/13n'L T%is s(&t 3et%() inte&- s2e&ses in.(3e *n) ex2ense *..(1nts+ ;1t ;e.*1se .(32*nies t<2i.*//< %*ve ?e=e& in.(3e *..(1nts+ <(1 .*n H1i.0/< 3(ve t%e &(=s ?(& in.(3e *..(1nts *;(ve t%e ex2ense *..(1nts' On.e <(1 )( t%*t+ <(1 .*n *)) s1;t(t*/s ?(& <(1& in.(3e *n) ex2enses+ *n) .*/.1/*te <(1& net 2&(?it'

! i GURE 22-7 T%e ent&ies ?(& 201# ;1),ets in./1)e 41G1G201#J in t%e TARTDATE .(/13n' KEnt&ies ?(& C1st(3e&:B(; (& ./*ss ;1),ets in./1)e t%e .1st(3e& *n) D(; n*3e in t%e CU TOMER .(/- 13n (& t%e ./*ss n*3e in t%e CCA .(/13n'L T( t1&n *n ex2(&te) 201# ;1),et

int( * 2014 ;1),et+ .%*n,e t%e .(ntents (? t%ese .e//s t( 41G1G2014'J

CREATING 4' I? <(1 =*nt t( 1se *n existin, ;1),et t( .&e*te next <e*&s ;1),et+ si32/< AND CO5$ING

#' T( e)it t%is ?i/e t( &e2&esent (n/< (ne ;1),et+ )e/ete *// t%e &(=s ?(& ;1),ets t%*t <(1 *&ent .%*n,in,'

T%e TARTDATE .(/13n .(nt*ins t%e )*te t%*t t%e ?is.*/ <e*& ?(& t%e ;1),et ;e,ins' (+ ?(& ex*32/e+ i? <(1 =*nt t( &e3(ve *// t%e ;1),ets ex.e2t t%e (ne ?(& ?is.*/ <e*& 2014+ )e/ete *// t%e &(=s t%*t %*ve * )*te (t%e& t%*n 1G1G2014 in t%e TARTDATE .(/13n'

Use Ex.e/s Re2/*.e .(33*n) K2&ess Ct&/IH (&+ (n t%e H(3e t*;+ ./i.0 !in) A e/e.t>Re2/*.eL t( .%*n,e t%e <e*& t( t%e ne= ;1),et K*s s%(=n in !i,1&e 22-7+ ?(&e,&(1n)L' !(& ex*32/e+ t%e ;1),et ent&ies ?(& 201# ;1),ets in./1)e 41G1G201#J in t%e TARTDATE .(/13n' T( .&e*te * ;1),et ?(& 2014+ .%*n,e t%e .(ntents (? t%ese .e//s t( 41G1G2014'J

6' T( 3()i?< ;1),et n13;e&s+ e)it t%e ;1),et v*/1es in t%e Ex.e/ =(&0s%eet'

NOTE I? <(1 .&e*te seve&*/ =%*t-i? ;1),ets in Ex.e/+ ;e s1&e t( .(2< D1st t%e )*t* ?(& <(1& ?in*/ ;1),et int( * ?i/e ?(& i32(&tin, int( Q1i.0B((0s' C(32*&e t%e 0e<=(&)s *n) .(/13n %e*)in,s in t%e ;1),et ?i/e <(1 ex2(&te) =it% t%(se in t%e ?i/e <(1 2/*n t( i32(&t t( 3*0e s1&e t%*t t%e )*t* =i// i32(&t t%e =*< <(1 =*nt' !(& ex*32/e+ * &(= t%*t ;e,ins =it% `BUD /ists t%e 0e<=(&)s t%*t i)enti?< .(/13ns+ s1.% *s ACCNT ?(& <(1& *..(1nts *n) AMOUNT ?(& <(1& ;1),et v*/1es' KR(=s ?(& ;1),et ent&ies %*ve t( ;e,in =it% * .e// .(nt*inin, t%e 0e<=(&) BUD'L !(& 3(&e (n i32(&tin, *n) ex2(&tin, )*t*+ see C%*2te& 27'

7' In Ex.e/+ .%((se !i/e> *ve As' In t%e *ve As )i*/(, ;(x+ s*ve t%e 3()i?ie) ?i/e =it% * ne= ?i/en*3e'

In t%e *ve As )i*/(, ;(x+ /e*ve t%e ?i/e t<2e set t( 4Text KT*; )e/i3ite)L KX'txtL'J N(= <(1&e &e*)< t( i32(&t t%e ?i/e int( Q1i.0B((0s' I32(&tin, * B1),et int( Q1i.0B((0s A?te& <(1 .&e*te (& e)it <(1& ;1),et in Ex.e/+ i32(&tin, it int( Q1i.0B((0s is e*s<' He&e *&e t%e ste2s:

1' T( i32(&t t%e 3()i?ie) II! ?i/e int( Q1i.0B((0s+ .%((se !i/e>Uti/ities> I32(&t>II! !i/es'

Q1i.0B((0s (2ens t%e I32(&t )i*/(, ;(x *n)+ in t%e 4!i/es (? t<2eJ ;(x+ *1- t(3*ti.*//< .%((ses 4II! !i/es KX'II!L'J I? <(1 )(nt see <(1& ?i/e+ in t%e 4!i/es (? t<2eJ ;(x+ .%((se 4A// !i/es KX'XLJ inste*)'

2' D(1;/e-./i.0 t%e n*3e (? t%e II! ?i/e t%*t .(nt*ins <(1& e)ite) ;1),et'

W%en * Q1i.0B((0s In?(&3*ti(n ;(x *22e*&s te//in, <(1 t%*t t%e i32(&t =*s s1..ess?1/+ ./i.0 OK t( )is3iss it'

#' C%((se C(32*n<>5/*nnin, A B1),etin,> et U2 B1),ets'

I? <(1 .&e*te) * ;1),et ?(& * ne= ?is.*/ <e*&+ in t%e et U2 B1),ets =in)(=+ t%e B1),et )&(2-)(=n /ist n(= .(nt*ins *n ent&< ?(& t%*t <e*&s ;1),et' I? <(1 1se) * s2&e*)s%eet t( e)it *n existin, ;1),et+ in t%e B1),et )&(2-)(=n /ist+ .%((se t%e ent&< ?(& t%*t ;1),et t( see t%e 12)*te) v*/1es in t%e ;1),et t*;/e'

RUNNIN G RE5ORT NOTE I? <(1&e ex2e&i3entin, =it% seve&*/ ;1),ets ?(& t%e s*3e ti3e 2e&i()+ <(1 .*n i32(&t (ne *n) t%en &1n ;1),et &e2(&ts t( ex*3ine it 3(&e ./(se/<' B1st &e3e3;e& t( ?inis% ;< i32(&tin, t%e ;1),et <(1 ?in*//< )e.i)e t( 1se'

R1nnin, B1),et Re2(&ts

A ;1),et ,ives <(1 * t*&,et t( *i3 ?(&' T%e et U2 B1),ets =in)(= /ets <(1 t<2e v*/1es ?(& in.(3e *n) ex2ense *..(1nts+ ;1t it )(esnt s%(= <(1 =%et%e& <(1& ;1),et &es1/ts in * net 2&(?it (& /(ss' !(& t%*t+ <(1 nee) * ;1),et &e2(&t K(& <(1& ;1),et ex2(&te) t( * s2&e*)s%eet 2&(,&*3+ *s )es.&i;e) (n 2*,e 684L' An) t( .(32*&e <(1& ;1siness 2e&?(&3*n.e =it% <(1& ;1),et+ <(1 nee) * ;1),et &e2(&t t%*t s%(=s ;1),et *n) *.t1*/ n13;e&s si)e ;< si)e' Q1i.0B((0s 2&(vi)es ?(1& t<2es (? ;1),et &e2(&ts: (ne t( &evie= ;1),ets <(1ve .&e*te) *n) t%&ee t( .(32*&e <(1& 2e&?(&3*n.e =it% <(1& 2/*n' T%is se.ti(n )es.&i;es t%e v*&i(1s &e2(&ts+ =%*t t%e<&e 1se?1/ ?(&+ *n) %(= t( .&e*te *n) ?(&3*t t%e3'

NOTE T( /e*&n *;(1t *// t%e (2ti(ns ?(& .1st(3iQin, *n< Q1i.0B((0s &e2(&t+ see C%*2te& 2#' An) t%e ;(x (n 2*,e 6F1 ex2/*ins %(= t( 3e3(&iQe * .1st(3iQe) &e2(&t'

T%e B1),et Ove&vie= Re2(&t T%e et U2 B1),ets =in)(= s%(=s <(1& *..(1nts *n) t%e v*/1es <(1 ente& ?(& e*.% 3(nt%+ ;1t it )(esnt te// <(1 =%et%e& <(1& ;1),et 2&()1.es * 2&(?it (& /(ss' T%e B1),et Ove&vie= &e2(&t s%(=s ;1),et n13;e&s ?(& e*.% *..(1nt *n) 3(nt%+ t((+ ;1t it */s( s1;t(t*/s v*/1es i? <(1 1se t(2-/eve/ *..(1nts *n) s1;*..(1nts in <(1& .%*&t (? *..(1nts+ *s s%(=n in !i,1&e 22-8' T( see =%et%e& <(1 e*&n en(1,% in.(3e t( .(ve& ex2enses+ *t t%e ;(tt(3 (? t%e &e2(&t+ /((0 *t t%e net in.(3e v*/1e Kin.(3e 3in1s ex2ensesL ?(& e*.% 3(nt% *n) ?(& t%e enti&e <e*&'

RUNNIN T( &1n t%e B1),et Ove&vie= Re2(&t+ .%((se Re2(&ts>B1),ets>B1),et Ove&vie=' In t%e B1),et G Re2(&t )i*/(, ;(x+ ?i&st .%((se t%e ;1),et <(1 =*nt t( vie= *n) t%en * /*<(1t Kex2/*ine) in * 3(3entL' W%en <(1 ./i.0 !inis%+ Q1i.0B((0s (2ens t%e B1),et Ove&vie= &e2(&t =in)(=' KT%e M()i?< Re2(&t )i*/(, ;(x 3i,%t *22e*& )e2en)in, (n t%e &e2(&t settin,s T2*,e 77#U <(1ve .%(sen' I? <(1 see t%*t )i*/(, ;(x+ si32/< ./i.0 C*n.e/ t( ./(se it'L

NOTE T%e B1),et Ove&vie= &e2(&t in./1)es (n/< *..(1nts t%*t %*ve ;1),et v*/1es'

RE5ORT CA$OUT I? <(1 .&e*te * &e2(&t ?(& * 2&(?it *n) /(ss ;1),et ?(& <(1& enti&e .(32*n<+ t%e (n/< /*<(1t (2ti(n in t%e B1),et Re2(&t )i*/(, ;(x is A..(1nt B< M(nt%+ =%i.% /ists t%e *..(1nts in t%e ?i&st .(/13n =it% e*.% s1;seH1ent .(/13n s%(=in, (ne 3(nt% (? t%e ?is.*/ <e*&' $(1 .*n .%*n,e t%e .(/13ns t( )i??e&ent )1&*ti(ns in t%e 5&(?it A C(ss B1),et Ove&vie= =in)(= K!i,1&e 22-8L'

RUNNIN G

! i GURE 22-8 A/t%(1,% <(1 ;1i/) ;1),ets 3(nt% ;< 3(nt%+ 3*n< ;1sinesses K2*&ti.1/*&/< (nes =it% s%*&e%(/)e&sL ?(.1s (n H1*&te&/< 2e&?(&3*n.e' T( vie= <(1& ;1),et ;< H1*&te& inste*) (? ;< 3(nt%+ in t%e C(/13ns )&(2-)(=n /ist+ .%((se Q1*&te&'

RUNNIN G

On t%e (t%e& %*n)+ i? <(1 .%((se * C1st(3e&:B(; ;1),et in t%e B1),et Re2(&t )i*/(, ;(x *n) t%en ./i.0 Next+ t%e B1),et Re2(&t )i*/(, ;(x in./1)es t%ese /*<(1t (2ti(ns:

: A..(1nt B< M(nt% /ists *..(1nts in t%e ?i&st .(/13n *n) 3(nt%s (? t%e ?is.*/ <e*& in t%e s1;seH1ent .(/13ns' T%e v*/1es in t%e 3(nt%/< .(/13ns &e2&esent t%e t(t*/s ?(& *// t%e C1st(3e&:B(; ;1),ets <(1ve .&e*te)'

: A..(1nt B< C1st(3e&:B(; /ists *..(1nts in t%e ?i&st .(/13n *n) in./1)es *)- )iti(n*/ .(/13ns ?(& e*.% .1st(3e& (& D(; <(1ve ;1),ete)' E*.% .1st(3e& *n) D(; .(/13n s%(=s its *nn1*/ t(t*/s'

: C1st(3e&:B(; ;< M(nt% *))s * &(= ?(& e*.% .1st(3e& *n) *))iti(n*/ &(=s ?(& e*.% D(; t%*t .1st(3e& %*s' T%e .(/13ns *&e ?(& e*.% 3(nt% (? t%e ?is.*/ <e*&' T%e v*/1e ?(& * D(; *n) 3(nt% &e2&esents t%e t(t*/ ;1),ete) v*/1e ?(& *// *..(1nts'

RUNNIN G RE5ORT

B1),et vs' A.t1*/ Re2(&t

T%e B1),et vs' A.t1*/ &e2(&t KRe2(&ts>B1),ets>B1),et vs' A.t1*/L .(32*&es t%e ;1),et <(1 .&e*te) =it% t%e *.t1*/ in.(3e *n) ex2enses <(1& ;1siness *.%ieve)' R1n t%is &e2(&t 3(nt%/< ?(& e*&/< =*&nin,s t%*t <(1& 2e&?(&3*n.e is vee&in, (?? t&*.0' !(& ex*32/e+ i? <(1& in.(3e is s%(&t (? <(1& t*&,et+ t%e 4P (? B1),etJ .(/13n s%(=s 2e&.ent*,es /ess t%*n 100 2e&.entN i? <(1&e 3*0in, 3(&e t%*n <(1 2/*nne)+ t%is .(/13n s%(=s 2e&.ent*,es ,&e*te& t%*n 100 2e&.ent' On t%e (t%e& %*n)+ ex2enses ,&e*te& t%*n 100 2e&.ent in)i.*te t%*t .(sts *&e ;*//((nin, ;e<(n) <(1& ;1),et'

T%is &e2(&t in./1)es ?(1& .(/13ns ?(& e*.% ti3e 2e&i() in t%e &e2(&t: t%e ?i&st ?(1& .(/13ns s%(= t%e *.t1*/ v*/1e+ ;1),ete) v*/1e+ *n) t%e )(//*& v*/1e *n) 2e&.ent- *,e )i??e&en.e ;et=een t%e ?i&st t=( v*/1es ?(& t%e ?i&st ti3e 2e&i()' T%e next ?(1& .(/13ns in./1)e )*t* &e/*te) t( t%e se.(n) ti3e 2e&i()+ *n) s( (n' T%e .(/13n =it% t%e %e*)in, ?(& * 3(nt% *n) <e*& K/i0e 4B*n 14J (&+ ?(& * H1*&te&+ 4B*n-M*& 14JL is <(1& *.t1*/ 2e&?(&3*n.e' T%e B1),et .(/13n in./1)es t%e ;1),ete) v*/1es ?(& t%e s*3e ti3e 2e&i()' $(1 .*n */s( see t%e )i??e&en.e ;et=een t%e t=( v*/1es ?(& t%*t ti3e 2e&i() in )(//*&s Kin t%e Ove& B1),et .(/13nL *n) 2e&.ent*,e Kin t%e 4P (? B1),etJ .(/13nL'

TI5 I? t%e n13;e&s in <(1& &e2(&t )(nt see3 &i,%t+ t%e .1/2&it .(1/) ;e t%e =&(n, .%(i.e (? *..&1*/ (& .*s% &e2(&tin, K2*,e xxiii ex2/*ins t%e )i??e&en.eL' C/i.0 C1st(3iQe Re2(&t *n) t%en+ (n t%e Dis2/*< t*;+ ./i.0 t%e A..&1*/ (& C*s% (2ti(n t( 3*t.% <(1& &e2(&tin, st</e' ee 2*,e 774 t( /e*&n %(= t( .%*n,e t%e &e2(&tin, 2&e?e&en.e ?(& *..&1*/ (& .*s% &e2(&tin,'

5&(?it A C(ss B1),et 5e&?(&3*n.e Re2(&t T%e 5&(?it A C(ss B1),et 5e&?(&3*n.e &e2(&t KRe2(&ts>B1),ets>5&(?it A C(ss B1),et 5e&?(&3*n.eL */s( .(32*&es ;1),ete) *n) *.t1*/ v*/1es ;1t initi*//< s%(=s t%e *.t1*/ v*/1es ?(& t%e .1&&ent 3(nt% s( ?*& =it% t%e ;1),ete)

RUNNIN v*/1es ?(& t%e v*/1es' B1t i? <(1& in.(3e (& ex2enses *&e =*< (?? t%e 3*&0+ <(1 .*n t*0e : T%e 122e& ;*& ,&*2% s%(=s t%e )i??e&en.e ;et=een <(1& *.t1*/ G enti&e 3(nt% .(&&e.tive *.ti(n' *n) ;1),ete) net in.(3e ?(& e*.% 3(nt%' W%en <(1& *.t1*/ net in t%e B1),et .(/13n' T=( *))iti(n*/ B1),et vs' A.t1*/ G&*2% .(/13ns s%(= t%e *.t1*/ *n) T( see * ,&*2% .(32*&in, <(1& ;1),et t( *.t1*/ 2e&?(&3*n.e+ .%((se ;1),ete) Re2(&ts> B1),ets>B1),et vs' A.t1*/ G&*2%' I? t%e &e2(&t =in)(= .*nt )is2/*< v*/1es ?(& t%e *// t%e ;*&s *t t%e s*3e ti3e+ ./i.0 Next G&(12 in t%e =in)(=s ;1tt(n ;*& t( <e*& t( )*te' )is2/*< t%e ;*&s ?(& t%e next seve&*/ *..(1nts' T%is ,&*2% )is2/*<s t%e T%e &i,%t3(st )i??e&en.es ;et=een <(1& ;1),ete) *n) *.t1*/ v*/1es in t=( =*<s: .(/13n s%(=s t%e ;1),et ?(& t%e enti&e <e*&'

Use t%is &e2(&t t( .%e.0 <(1& 2e&?(&3*n.e ;e?(&e t%e en) (? e*.% 3(nt%' Be.*1se t%e ;1),et n13;e&s &e2&esent t%e enti&e 3(nt%+ <(1 s%(1/)nt ex2e.t * 2e&?e.t 3*t.% ;et=een *.t1*/ *n) ;1),ete)

v*/1e K3e*nin, <(1 3*)e 3(&e 3(ne< t%*n <(1 2/*nne)L+ t%e ;*& is ;/1e *n) *22e*&s *;(ve t%e %(&iQ(nt*/ *xis' I? t%e *.t1*/ net in.(3e is /ess t%*n ;1),ete)+ t%e ;*& is &e) *n) )&(2s ;e/(= t%e %(&iQ(nt*/ *xis' : T%e /(=e& ;*& ,&*2% s(&ts *..(1nts+ .1st(3e&s+ (& ./*sses K)e2en)in, (n t%e &e2(&t <(1 .%((se ;< ./i.0in, 45AC ;< A..(1nts+J 45AC ;< A..(1nts *n) B(;s+J (& 45AC ;< A..(1nts *n) C/*ssesJ in t%e &e2(&t =in)(=s ;1tt(n ;*&L t%*t *&e t%e ?1&t%est ?&(3 <(1& ;1),ete) v*/1es Keit%e& *;(ve (& ;e/(=L' !(& ex*32/e+ i? <(1 ./i.0 45AC ;< A..(1nts *n) B(;s+J t%e ;*&s s%(= t%e .1st(3e&s *n) D(;s t%*t ex.ee)e) <(1& ;1),et ;< t%e /*&,est *3(1nt (& ?e// t%e ?1&t%est s%(&t'

U5 TO 5EED

Me3(&iQin, B1),et Re2(&ts

#' I? <(1 =*nt t( s*ve t%e &e2(&t in * s2e.i*/ ,&(12+ t1&n (n t%e *ve in Me3(&iQe) Re2(&t G&(12 .%e.0;(x *n) t%en+

W%en <(1 ,ene&*te ;1),et &e2(&ts+ it t*0es seve&*/ ./i.0s t( s2e.i?< t%e ;1),et *n) /*<(1t <(1 =*nt t( see' In *))iti(n+ *?te& t%e &e2(&t =in)(= (2ens+ <(1 3i,%t ./i.0 C1st(3iQe Re2(&t t( .%*n,e t%e )*te &*n,e+ t%e .(/13ns t%*t *22e*&+ *n) s( (n' A// in *//+ ,ettin, t%e ;1),et &e2(&t <(1 &e*//< =*nt 3i,%t &eH1i&e * )(Qen (& 3(&e s3*// .1st(3iQ*ti(ns' R*t%e& t%*n &e*22/< *// t%ese t=e*0s e*.% ti3e <(1 ,ene&- *te t%e &e2(&t+ 3e3(&iQe t%e .1st(3iQe) &e2(&t s( <(1 .*n &e,ene&*te it =it% D1st (ne ./i.0' He&es %(=: 1' In t% e &e2 (& t =in )(= s ; 1t t(n ; *&+ ./i.0 M e3 (&iQe' Q1i.0B((0s (2ens t%e Me3(&iQe Re2(&t )i*/(, ;(x' 2' In t%e N*3e ;(x+ t<2e * n*3e ?(& t%e .1st(3iQe) &e2(&t+ s1.% *s 5AC B1),et vs' A.t1*/ 2014' CHA5teR 22: BUDGETING AND 79

in t%e )&(2-)(=n /ist+ .%((se t%e ,&(12' !(& ex*32/e+ <(1 3i,%t st(&e ;1),et &e2(&ts in t%e C(32*n< ,&(12' KI? <(1 )(nt s*ve t%e &e2(&t t( * s2e.i*/ ,&(12+ Q1i.0B((0s *))s it t( t%e Me3(&iQe) Re2(&t s1;3en1+ )es.&i;e) in * se.'L 4' C/i.0 OK' T( &1n t%e &e2(&t+ .%((se Re2(&ts>Me3(&iQe) Re2(&ts' I? <(1 )i)nt s*ve t%e &e2(&t t( * ,&(12+ .%((se t%e &e2(&ts n*3e (n t%e Me3(&iQe) Re2(&ts s1;3en1' I? <(1 )i) s*ve it t( * ,&(12+ in t%e Me3(&iQe) Re2(&ts s1;3en1+ .%((se t%e ,&(12 *n) t%en t%e &e2(&ts n*3e' T( /e*&n %(= t( *)) * &e2(&t t( <(1& !*v(&ite Re2(&ts+ see 2*,e 6F8'

CHA5teR 22: BUDGETING AND

80

CHA5TER

2#

T&*.0in, !in*n.es =it% Re2(&ts *n) G&*2%s

1i.0B((0s .(3es =it% /(*)s (? ;1i/t-in &e2(&ts t%*t s%(= =%*ts ,(in, (n =it% <(1& .(32*n<s ?in*n.es' B1t %*vin, * )(Qen &e2(&t .*te,(&ies =it% seve&*/ &e2(&ts t1.0e) int( e*.% (ne 2&esents * ?e= .%*//en,es+ 2*&ti.1/*&/< 81

Q !INDING i? <(1&e ne= t( ;(t% ;1siness *n) Q1i.0B((0s' *)) t%e3 t( Q1i.0B((0s 3en1s ?(& ?*st *..ess+ *n) even THE ex.%*n,e 2*&ti.1/*&/< %*n)< .1st(3iQe) &e2(&ts ;et=een .(32*n< T%e ?i&st .%*//en,e is 0n(=in, =%*t t<2e (? &e2(&t te//s <(1 =%*t <(1 nee) t( 0n(=' !(& ex*32/e+ * 5&(?it A C(ss K5ACL &e2(&t s%(=s %(= 31.% in.(3e *n) ex2ense <(1 %*) (ve& * ,iven ti3e 2e&i()+ ;1t * ;*/*n.e s%eet te//s <(1 %(= 31.% <(1& .(32*n< is =(&t%'

T%e se.(n) .%*//en,e is ?in)in, t%e &e2(&t <(1 =*nt =it%in t%e )i??e&ent &e2(&t .*te,(&ies' A?te& )e.i)in, <(1 =*nt t( .(32*&e t%e 2&(?it (? t%e ite3s <(1 se//+ ?(& ex*32/e+ )( <(1 /((0 ?(& t%e .(&&es2(n)in, Q1i.0B((0s &e2(&t in t%e C1st(3e&s A Re.eiv*;/es .*te,(&<+ */es .*te,(&<+ Invent(&< .*te,(&<+ (& B(;s+ Ti3e A Mi/e*,e .*te,(&<V KI? <(1 ,1esse) B(;s+ Ti3e A Mi/e*,e+ <(1&e &i,%t'L

T%e Re2(&t Cente& is * %*n)< =*< t( ?in) t%e &e2(&ts <(1 =*nt' B1t ?/i22in, t%&(1,% t%is ;((0 .*n ;e even ?*ste&+ =%i.% is =%< e*.% .%*2te& )es.&i;es t%e ;1i/t-in &e2(&ts t%*t .(&&es2(n) t( t%e ;((00ee2in, t*s0s t%e .%*2te& .(ve&s+ =%*t t%e<&e ,(() ?(&+ *n) =%e&e <(1 .*n ?in) t%e3'

A t%i&) .%*//en,eO?(& even t%e 3(st 0n(=/e),e*;/e Q1i.0B((0s *?i.i(n*)(Ois t%*t t%e ;1i/t-in &e2(&ts 3i,%t n(t )( ex*.t/< =%*t <(1 =*nt' A )*te &*n,e .(1/) ;e (??+ in?(&3*ti(n t%*t <(1 )(nt =*nt 3i,%t ;e in./1)e)+ (& t%e )*t* .(1/) ;e ,&(12e) in =*<s t%*t )(nt 3*0e sense ?(& <(1& ;1siness' A?te& 1sin, Q1i.0B((0s ?(& * =%i/e+ 3(st ;1sinesses t=e*0 t%e 2&(,&*3s ;1i/t-in &e2(&ts' T%is .%*2te& ex2/*ins %(= t( .1st(3iQe &e2(&ts t( ,et =%*t <(1 =*nt' An) t%e&es n( 2(int in /ettin, t%*t .1st(3- iQ*ti(n ,( t( =*ste+ s( <(1// */s( /e*&n %(= t( 3e3(&iQe <(1& .1st(3iQe) &e2(&ts+

82

QUICKBOOKs 2014: tHe MIssInG

!in)in, t%e Ri,%t Re2(&ts

I? <(1 0n(= =%*t 0in) (? &e2(&t *ns=e&s <(1& ;1&nin, ;1siness H1esti(n+ ?in)in, t%*t &e2(&t .*n ;e *s si32/e *s )&*,,in, <(1& 3(1se t%&(1,% t%e Re2(&ts 3en1 t( * /i0e/< .*te,(&<+ *n) t%en+ (n t%e .*te,(&<s s1;3en1+ ./i.0in, t%e n*3e (? t%e &e2(&t <(1 =*nt' B1t i? <(1 nee) %e/2 ?i,1&in, (1t =%*t * &e2(&t )(es *n) =%*t it /((0s /i0e+ t%e Re2(&t Cente& .(1/) ;e <(1& ne= ;est ?&ien)' T( (2en t%e Re2(&t Cente&+ .%((se Re2(&ts>Re2(&t Cente& (&+ in t%e t(2 i.(n ;*& (& t%e /e?t i.(n ;*&+ ./i.0 Re2(&ts' K5*,e 806 ex2/*ins %(= t( *)) t%is i.(n t( t%e i.(n ;*& i? it isnt visi;/e'L T%e =in)(= t%*t *22e*&s in./1)es * ./i.0*;/e /ist (? t%e s*3e .*te,(&ies *n) &e2(&ts *s in t%e Re2(&ts 3en1' B1t 1n/i0e t%e 3en1+ t%e Re2(&t Cente& ,ives <(1 *// s(&ts (? %ints ?(& ?in)in, t%e &i,%t &e2(&t' T%e .ente& */s( (??e&s seve&*/ s%(&t.1ts ?(& ,ettin, t( t%e &i,%t &e2(&t ?*st+ *s <(1 .*n see in !i,1&e 2#-1'

! i GURE 2#-1 E*.% &e2(&ts t%13;n*i/ s%(=s *n ex*32/e (? t%e &e2(&ts .(ntents *n) t%e .1&&ent )*te &*n,e' Be/(= t%e t%13;n*i/ *&e seve&*/ i.(ns' T%e t*;s *t t%e t(2 (? t%e =in)(= 3*0e it e*s< t( ,et t( t%e &e2(&ts <(1 1se 3(st (?ten: 3e3(&iQe) &e2(&ts K2*,e 707L+ &e2(&ts <(1 )esi,n*te *s ?*v(&ites K2*,e 6F8L+ &e2(&ts <(1ve &1n &e.ent/<+ *n) &e2(&ts <(1ve (;t*ine) (n/ine

Ksee t%e ;(x (n 2*,e 6F7L'

!INDING On t%e /e?t si)e (? t%e Re2(&t Cente&+ <(1// initi*//< see ;1i/t-in &e2(&t .*te,(&ies' KT%e .*te,(&ies <(1 see .%*n,e )e2en)in, (n THE

!*v(&ites+ Re.ent+ (& C(nt&i;1te) t*; *t t%e t(2 (? t%e =in)(=N t%e .*te,(&ies t%*t t%ese t*;s &e2&esent *&e )es.&i;e) (n 2*,e 6F8'L T( see t%e &e2(&ts in * .*te,(&<+ ./i.0 t%e .*te,(&<s n*3e+ /i0e C(32*n< A !in*n.i*/+ */es+ (& B*n0in,'

Revie=in, Re2(&ts in t%e Re2(&t Cente& T%e Re2(&t Cente& ,ives <(1 t%&ee =*<s t( vie= t%e &e2(&ts in * .*te,(&<:

: G&i) @ie=+ s%(=n in !i,1&e 2#-1+ is i)e*/ =%en <(1 nee) * /itt/e %e/2 ?in)in, t%e &i,%t &e2(&t' It )is2/*<s 2&evie=s (? e*.% t<2e (? &e2(&t in t%e .*te,(&< se/e.te) (n t%e /e?t si)e (? t%e =in)(=' T( see 3(&e &e2(&ts in t%*t .*te,(&<+ s.&(// )(=n' D*te &*n,e *n) &e2(&t-&e/*te) i.(ns *22e*& ;e/(= e*.% t%13;n*i/' T( )is2/*< t%is vie=+ in t%e Re2(&t Cente&s 122e& &i,%t+ ./i.0 t%e G&i) @ie= i.(n+ =%i.% /((0s /i0e ?(1& s3*// ;(xes in * ,&i)'

: Cist @ie= is <(1& ;est ;et =%en <(1 =*nt ;&ie? %ints *;(1t t%e &i,%t &e2(&ts *n) =*nt t( ,et t( t%(se &e2(&ts H1i.0/<' In t%is vie=+ <(1 .*n se/e.t * .*te,(&< (n t%e Re2(&t Cente&s /e?t+ *n) t%e tit/es (? t%*t .*te,(&<s &e2(&ts *n) t%e H1es- ti(ns t%e< *ns=e& *22e*& in * s2*.e-s*vin, /ist' T( 1se t%is vie=+ ./i.0 t%e Cist @ie= i.(n in t%e =in)(=s 122e& &i,%t+ =%i.% /((0s /i0e t%&ee %(&iQ(nt*/ ;*&s'

: C*&(1se/ @ie= )is2/*<s * s*32/e &e2(&t K(ne t%*t )(esnt 1se <(1& .(32*n<s *..(1nts (& )*t*L in t%e .ente& (? t%e =in)(=' In *))iti(n t( t%e &e2(&ts tit/e+ t%e H1esti(n t%*t it *ns=e&s *22e*&s *;(ve t%e s*32/e+ s1.% *s 4W%*t *&e 3< .(32*n<s t(t*/ 21&.%*ses ?&(3 e*.% ven)(&VJ ?(& t%e 451&.%*ses ;< @en)(& 133*&<J &e2(&t' Be/(= t%e &e2(&t+ <(1 .*n .%*n,e t%e )*te &*n,e ;< ./i.0in, t%e )(=n *&&(= t( t%e &i,%t (? t%e .1&&ent &*n,e *n) .%((sin, * ne= (ne' T( &1n t%e &e2(&t+ )(1;/e-./i.0 its 2&evie= (& ./i.0 t%e Dis2/*< Re2(&t i.(n K* =%ite *&&(= insi)e * ,&een .i&./eL'

Ot%e& &e2(&ts in t%e .1&&ent .*te,(&< =*it in t%e =in,s t( t%e /e?t *n) &i,%t (? t%e se/e.te) &e2(&t' T( *..ess t%ese &e2(&ts+ eit%e& ./i.0 t%ei& 2&evie= i3*,es (& 1se t%e s/i)e& ;*& *t t%e ;(tt(3 (? t%e Re2(&t Cente& =in)(= t( s.&(// t%&(1,% t%e3 1nti/ t%e (ne <(1&e /((0in, ?(& *22e*&s ?&(nt *n) .ente&' T( 1se CHA5teR 2#: TRACKING !INANCE WITH RE5ORT 8#8

!INDING : 5&evie= * &e2(&t' !(& ;1i/t-in &e2(&ts+ ./i.0 t%e i.(n t%*t /((0s THE /i0e .(&ne& * 3*,ni?<in, in ?&(nt (? * 2ie.e (? 2*2e& t(i.(n+ see * s*32/e t%is vie=+ in t%e 122e&-&i,%t (? t%e ,/*ss =in)(=+ ./i.0 t%e C*&(1se/ @ie= =%i.% /((0s /i0e * se&ies (? s/i)es Ki? <(1 1se <(1& i3*,in*ti(nL'

W(&0in, =it% Re2(&ts in t%e Re2(&t Cente& !(& e*.% &e2(&t in t%e Re2(&t Cente&+ its .1&&ent )*te &*n,e *n) i.(ns ?(& 2e&?(&3- in, &e2(&t-&e/*te) t*s0s *22e*& ;e/(= t%e &e2(&t 2&evie=' He&es =%*t <(1 .*n )( =it% e*.% (ne:

: D*te &*n,e' Q1i.0B((0s )is2/*<s t%e n*3e (? t%e .1&&ent )*te &*n,e ?(& t%e &e2(&t *n) t%e )*tes t%e &*n,e &e2&esentsN ?(& ex*32/e+ T%is !is.*/ $e*& *n) 41G1G2014 E 12G#1G2014'J T( .%*n,e t%e &*n,e ;e?(&e <(1 &1n t%e &e2(&t+ ./i.0 t%e &*n,es n*3e KT%is !is.*/ $e*&+ ?(& ex*32/eL+ *n) t%en .%((se * ne= &*n,e ?&(3 t%e )&(2-)(=n /ist+ s1.% *s C*st !is.*/ $e*&' K ee 2*,e 698 t( /e*&n *;(1t t%e )*te &*n,es <(1 .*n .%((se ?&(3'L

84

QUICKBOOKs 2014: tHe MIssInG

!INDING On t%e /e?t si)e (? t%e Re2(&t Cente&+ <(1// initi*//< see ;1i/t-in &e2(&t .*te,(&ies' KT%e .*te,(&ies <(1 see .%*n,e )e2en)in, (n THE

KT%is i.(n isnt in./1)e) in C*&(1se/ @ie= ;e.*1se t%e t%13;n*i/s *.t *s &e2(&t 2&evie=s'L I? <(1 ./i.0 t%e Re2(&t Cente&s Me3(&iQe) t*; *n) t%en ./i.0 * 5&e- vie= i.(n+ t%e s*32/es D1st s*< 4Me3(&iQe) Re2(&tJ *n) 4 *32/eJN <(1 %*ve t( &1n t%e &e2(&t t( see =%*t it /((0s /i0e'

GEM IN THE ROUGH

%*&in, Re2(&ts =it% Ot%e&s

I? <(1 )(nt see t%e 0in) (? &e2(&t <(1 =*nt+ <(1 3*< n(t %*ve t( .1st(3iQe * &e2(&t <(1&se/?' T%e Re2(&t Cente&s C(nt&i;1te) t*; 3*0es it e*s< t( ,&*; &e2(&ts s%*&e) ;< Int1it *n) (t%e&s =it%in t%e (n/ine Int1it C(331nit<' W%en <(1 ./i.0 t%is t*;+ <(1 .*n ?i/te& its /ist (? s%*&e) &e2(&ts ;< in)1st&< *n) s(&t it ;< .*te,(&<' In t%e @ie= In)1st&< )&(2-)(=n /ist+ ./i.0 t%e in)1st&< <(1 =*nt+ s1.% *s 5&(?essi(n*/ C(ns1/tin,' C/i.0 t%e (&t B< ;(x *n) .%((se 4M(st 2(21/*&J (& 4Hi,%/< &*te)J t( see t%e s%*&e) &e2(&ts t%*t (t%e&s %*ve ?(1n) %e/2?1/' T( see &e.ent/< *))e) &e2(&ts+ .%((se 4Ne=/< s%*&e)'J T( &1n * &e2(&t+ 21t <(1& .1&s(& (ve& t%e &e2(&t <(1&e inte&- este) in t( )is2/*< its i.(ns' KI? <(1&e in C*&(1se/ @ie=+ t%e i.(ns =i// */&e*)< ;e visi;/e'L T%en ./i.0 its Dis2/*< Re2(&t i.(n K* =%ite *&&(= insi)e * ,&een .i&./e /*;e/e) 4R1nJL' I? <(1 /i0e+ <(1 .*n &*te t%ese s%*&e) &e2(&ts' One (? t%e i.(ns ?(& s%*&e) &e2(&ts is /*;e/e) 4R*te'J W%en <(1 ./i.0 it+ t%e 4A))

* .(33ent *n) &*te t%is &e2(&tJ )i*/(, ;(x (2ens' C(33ents ?&(3 (t%e&s *22e*& in t%e /(=e& %*/? (? t%e )i*/(, ;(x' T<2e <(1& .(33ents in t%e 122e& ;(x *n) ?i// in t%e N*3e ?ie/) =it% <(1& n*3e (& ni.0n*3e' T%en ./i.0 t%e n13;e& (? st*&s <(1 =*nt t( ,ive t%e &e2(&tN ?(& ex*32/e+ t( ,ive it * ?ive-st*& &*tin,+ ./i.0 t%e &i,%t3(st st*&' W%en <(1&e )(ne+ ./i.0 4A)) *n) C/(seJ t( 2(st <(1& &evie= *n) ./(se t%e )i*/(, ;(x' $(1 .*n */s( &et1&n t%e ?*v(& ;< s%*&in, <(1& &e2(&ts =it% t%e .(331nit<' W%en <(1 ./i.0 t%e Re2(&t Cente&s Me3(&iQe) t*;+ e*.% &e2(&t %*s *n i.(n /*;e/e) 4 %*&eJ t%*t /((0s /i0e t=( 2ie.es (? 2*2e&+ *s s%(=n in !i,1&e 2#-2' C/i.0 t%is i.(n t( (2en t%e %*&e Te32/*te =in)(=' !i// in in?(&3*ti(n *;(1t <(1& &e2(&t+ in./1)in, * tit/e+ )es.&i2ti(n+ <(1& n*3e+ *n) <(1& e3*i/ *))&ess Kin .*se Int1it %*s * H1esti(n *;(1t t%e &e2(&tL+ *n) t%en ./i.0 %*&e'

CHA5teR 2#: TRACKING !INANCE WITH RE5ORT

868

!INDING THE : 5&evie= * &e2(&t' !(& ;1i/t-in &e2(&ts+ ./i.0 t%e i.(n t%*t /((0s /i0e * 3*,ni?<in, ,/*ss in ?&(nt (? * 2ie.e (? 2*2e& t( see * s*32/e

: R1n * &e2(&t' T%e Dis2/*< Re2(&t i.(n is * =%ite *&&(= insi)e * ,&een .i&./e' KT%is i.(n is /*;e/e) 4R1n+J ;1t t%e t((/ti2 t%*t *22e*&s =%en <(1 2(int <(1& .1&s(& *t it &e*)s 4Dis2/*< Re2(&t'JL W%en <(1 ./i.0 t%is i.(n+ Q1i.0B((0s &1ns t%e &e2(&t *n) )is2/*<s it in * &e2(&t =in)(=' $(1 .*n t%en ./i.0 C1st(3iQe Re2(&t in t%e &e2(&t =in)(=s t((/;*& t( 3*0e .%*n,es K2*,e 696L'

NOTE T%e %e*&t i.(n /ets <(1 )esi,n*te <(1& ?*v(&ite &e2(&ts' $(1// /e*&n %(= t( )( t%*t in t%e next se.ti(n'

: Ce*&n 3(&e' I? <(1 =*nt t( 0n(= 3(&e *;(1t * &e2(&t *n) %(= <(1 .*n .1s- t(3iQe it+ se/e.t t%e &e2(&t *n) t%en ./i.0 t%e 4Ce*&n 3(&e *;(1t t%is &e2(&tJ i.(n Kt%e ;/1e .i&./e =it% * =%ite H1esti(n 3*&0L' Q1i.0B((0s (2ens t%e He/2 t(2i. ?(& t%*t &e2(&t+ =%i.% ,ives %ints *;(1t %(= t( 1se *n) .1st(3iQe it' I? <(1 ./i.0 t%is i.(n ?(& * 3e3(&iQe) &e2(&t+ Q1i.0B((0s (2ens t%e 4W(&0 =it% 3e3(&iQe) &e2(&tsJ He/2 t(2i. inste*)'

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QUICKBOOKs 2014: tHe MIssInG

!INDING THE

! i GURE 2#-2 In t%e %*&e Te32/*te )i*/(, ;(x K?(&e,&(1n)L+ t%e 4 %*&e *n(n<3(1s/<J (2ti(n is se/e.te) *1t(- 3*ti.*//<+ ;1t <(1 .*n se/e.t t%e 4 %*&e 1sin, <(1& n*3eJ (2ti(n i? <(1 =*nt s(3e 21;/i.it< ?(& <(1& .&e*ti(ns' On t%e )i*/(, ;(xs A))iti(n*/ Re2(&t In?( t*;+ <(1 .*n )esi,n*te * .*te,(&< *n) .%((se t%e in)1st&ies t%e &e2(&t *22/ies t('

!in)in, !&eH1ent/< Use) Re2(&ts T%e Re2(&t Cente& initi*//< )is2/*<s its ;1i/t-in &e2(&ts *n) t%e .*te,(&ies t( =%i.% t%e< ;e/(n,' H(=eve&+ t%e .ente& */s( (??e&s H1i.0 *..ess t( &e2(&ts t%*t <(1 &1n (?ten:

: Me3(&iQe) &e2(&ts' I? <(1 3()i?< &e2(&ts t( s1it <(1& nee)s+ <(1 .*n 3e3(&iQe t%e3 K2*,e 707L *n) &1n t%e3 *,*in *n) *,*in =it% *// <(1& .1st(3iQe) settin,s in 2/*.e' In t%e Re2(&t Cente&+ ./i.0 t%e Me3(&iQe) t*; t( see <(1& 3e3(&iQe) &e2(&t ,&(12s K2*,e 70FL' e/e.t (ne t( )is2/*< t%e &e2(&ts =it%in it'

: !*v(&ite &e2(&ts' Q1i.0B((0s /ets <(1 in)i.*te <(1& ?*v(&ite &e2(&ts s( <(1 .*n ,et t( t%e3 in * Di??<' T%e Re2(&t Cente&s !*v(&ites t*; )is2/*<s *// t%e &e2(&ts t%*t <(1 )esi,n*te *s ?*v(&ites' W%eneve& <(1 se/e.t * &e2(&t in t%e Re2(&t Cente&+ * !*ve i.(n K*n (&*n,e %e*&tL *22e*&s Kits t((/ti2 s*<s+ 4M*&0 *s !*v(&- iteJL' I? t%e &e2(&t is (ne t%*t <(1 &1n 3(&e (?ten t%*n <(1 .%e.0 e3*i/+ si32/< ./i.0 t%is i.(nN Q1i.0B((0s *))s t%e &e2(&t t( t%e !*v(&ites t*; *n) t1&ns t%e &e2(&ts %e*&t i.(n ,&*< t( in)i.*te t%*t t%is is (ne (? <(1& ?*v(&ites'

!INDING RUNNING RE5ORT THE ;< : Re.ent &e2(&ts' $(1 .*n H1i.0/< &e&1n * &e2(&t <(1ve 1se) /*te/< ./i.0in, t%e Re.ent t*; *n) t%en .%((sin, t%e &e2(&t <(1 =*nt' !(& ex*32/e+ i? <(1 2&()1.e) * */es ;< C1st(3e& &e2(&t * ?e= )*<s *,( *n) nee) t( &1n it *,*in+ (n t%e /e?t si)e (? t%e Re.ent t*;+ ./i.0 t%e 4C*st 1-8 )*<sJ %e*)in,+ ./i.0 t%e &e2(&ts n*3e+ *n) t%en ./i.0 t%e Dis2/*< Re2(&t i.(n'

: e*&.%' I? <(1 )(nt 0n(= =%i.% ;1i/t-in &e2(&t <(1 =*nt+ <(1 .*n 1se 0e<=(&)s t( n*&&(= )(=n <(1& .%(i.es' !(& ex*32/e+ i? <(1 =*nt t( see %(= 31.% eH1it< <(1 %*ve in <(1& .(32*n<+ in t%e e*&.% ;(x *t t%e Re2(&t Cente&s 122e& &i,%t+ t<2e eH1it< *n) t%en 2&ess Ente&' A e*&.% Res1/ts t*; *22e*&s =it% * /ist (? &e2(&ts t%*t in./1)e eH1it<+ s1.% *s B*/*n.e %eet t*n)*&)+ Net W(&t% G&*2%+ *n) B*/*n.e %eet 5&ev $e*& C(32*&is(n'

NOTE I? <(1 t<2e 3(&e t%*n (ne 0e<=(&)+ <(1& se*&.% &es1/ts *&e /i0e/< t( ,&(= /(n,e&+ n(t s%(&te&+ ;e.*1se Q1i.0B((0s /((0s ?(& &e2(&ts t%*t .(nt*in *n< (? t%e 0e<=(&)s <(1 2&(vi)e+ &*t%e& t%*n &e2(&ts t%*t .(nt*in *// (? t%e3'

R1nnin, Re2(&ts

W%i/e <(1&e /e*&nin, *;(1t Q1i.0B((0s &e2(&ts+ sti.0 =it% t%e Re2(&t Cente& K)e- s.&i;e) in t%e 2&evi(1s se.ti(nL' On.e <(1&e 3(&e ?*3i/i*& =it% =%*t t%e 2&(,&*3s &e2(&ts )(+ t%e Re2(&ts 3en1 is t%e H1i.0est &(1te t( &1nnin, t%e3+ *s s%(=n in !i,1&e 2#-#' O& <(1 .*n ./i.0 (ne (? t%e &e2(&t /in0s s.*tte&e) t%&(1,%(1t Q1i.0B((0s =in)(=s+ 3en1s+ *n) .ente&s' KT%e ;(x (n 2*,e 690 ex2/*ins * s%(&t.1t <(1 .*n 1se =%en <(1 =*nt t( &1n seve&*/ &e2(&ts *t t%e s*3e ti3e'L

TI5 O1t (? t%e ;(x+ =%en <(1 &1n * &e2(&t+ Q1i.0B((0s *1t(3*ti.*//< (2ens it in * &e2(&t =in)(=' H(=eve&+ i? <(1 ?in) <(1&se/? .1st(3iQin, */3(st eve&< &e2(&t <(1 &1n+ <(1 .*n te// Q1i.0B((0s t( (2en t%e M()i?< Re2(&t )i*/(, ;(x ?i&st Ksee 2*,e 77#L' T%*t =*<+ <(1 .*n 3*0e t%e .%*n,es <(1 =*nt ;e?(&e <(1 see t%e &e2(&t'

/(.*ti(ns in Q1i.0B((0s' He&es %(= t( &1n &e2(&ts )e2en)in, (n =%i.% &(1te <(1 .%((se:

: Re2(&ts 3en1' T%is 3en1 sits in t%e Q1i.0B((0s 3*in 3en1 ;*&' T( &1n * &e2(&t+ .%((se Re2(&ts+ *n) t%en se/e.t t%e .*te,(&< <(1 =*nt Ks1.% *s Me3(&iQe) Re2(&ts+ C(32*n< A !in*n.i*/+ (& @en)(&s A 5*<*;/esL' On t%e s1;3en1 t%*t *22e*&s K!i,1&e 2#-#L+ .%((se t%e &e2(&t <(1 =*nt t( &1n' KI? *n(t%e& s1;3en1 *22e*&s+ )&*, 1nti/ <(1 .*n 2i.0 t%e &e2(&t <(1 =*nt'L

: T%e Re2(&t Cente&' e/e.t t%e &e2(&t <(1 =*nt t( &1n' I? <(1 =*nt t( .%*n,e t%e )*te &*n,e ;e?(&e <(1 &1n t%e &e2(&t+ ./i.0 t%e .1&&ent )*te &*n,es n*3e *n) t%en .%((se t%e ne= &*n,e (n t%e )&(2-)(=n /ist' T( &1n t%e &e2(&t+ ./i.0 t%e ,&een Dis2/*< Re2(&t i.(n+ s%(=n in !i,1&e 2#-1 K2*,e 6F4L'

$(1 .*n &1n &e2(&ts ?&(3 3*n<

RUNNING RE5ORT

! i GURE 2#-# T%e Re2(&ts 3en1 n(t (n/< in./1)es ;1i/t-in Q1i.0B((0s &e2(&ts *n) &e2(&ts <(1 3e3(&iQeN it .*n */s( /*1n.% t%e Re2(&t Cente& *n) t%e C(32*n< n*2s%(t+ *n) it .(nt*ins t%e 5&(.ess M1/ti2/e Re2(&ts ?e*t1&e+ )es.&i;e) in t%e ;(x (n 2*,e 690'

: !*v(&ite Re2(&ts 3en1' T%is 3en1 is * s1;3en1 (? t%e Re2(&ts 3en1' I? <(1 *)) * &e2(&t t( t%is 3en1 K2*,e 6F8L+ <(1 .*n &1n t%e &e2(&t ;< .%((sin, Re2(&ts>!*v(&ite Re2(&ts>T&e2(&t n*3eU' I? <(1 1se t%e /e?t i.(n ;*&+ <(1 .*n ./i.0 R1n !*v(&ite Re2(&ts Kin t%e i.(n ;*&s 3i))/e se.ti(nL t( /ist t%e &e2(&ts <(1ve )esi,n*te) *s <(1& ?*v(&ites' T%en+ in t%e R1n !*v(&ite Re2(&ts se.ti(n t%*t *22e*&s+ ./i.0 t%e &e2(&t <(1 =*nt t( &1n'

: I.(n ;*&' $(1 .*n .1st(3iQe Q1i.0B((0s i.(n ;*& K2*,e 806L t( in./1)e <(1& *//-ti3e ?*v(&ite &e2(&ts (& * .*te,(&< (? &e2(&ts' T( &1n * &e2(&t ?&(3 t%e i.(n ;*&+ si32/< ./i.0 t%e &e2(&ts i.(n'

: Cist =in)(=s' In * /ist =in)(=+ s1.% *s t%e C%*&t (? A..(1nts =in)(= (& Ite3 Cist =in)(=+ ./i.0 t%e Re2(&ts ;1tt(n *t t%e ;(tt(3 (? t%e =in)(= *n) t%en .%((se t%e &e2(&t <(1 =*nt t( &1n (n t%e )&(2)(=n /ist t%*t *22e*&s'

: C1st(3e&+ @en)(&+ E32/(<ee+ *n) Invent(&< Cente&s' T( &1n &e2(&ts *;(1t * s2e.i?i. .1st(3e&+ ven)(&+ e32/(<ee+ (& invent(&< ite3+ (2en t%e .(&&es2(n)in, .ente&' e/e.t * .1st(3e&+ D(;+ ven)(&+ e32/(<ee+ (& invent(&< ite3 t( )is2/*< in?( *;(1t it (n t%e &i,%t si)e (? t%e .ente&s =in)(=' T%en ./i.0 (ne (? t%e &e2(&t /in0s+ /i0e Q1i.0Re2(&t (& O2en B*/*n.e' In * .ente&s t((/;*&+ .%((se 5&int (& Ex.e/ t(

RUNNING RE5ORT

.&e*te * %*&) .(2< K*s ex2/*ine) in t%e next se.ti(nL (& t( ex2(&t *n Ex.e/ ?i/e K2*,e 69#L (? * @en)(& Cist+ C1st(3e& Cist+ E32/(<ee Cist+ (& Ite3 Cist &e2(&t'

GEM IN THE ROUGH

R1nnin, M1/ti2/e Re2(&ts

*n) is ?(&3*tte) t%e =*< <(1 =*nt+ *n) t%en 3e3(&iQe e*.% (ne K2*,e 707L' W%en <(1 .%((se Re2(&ts>5&(.ess M1/ti2/e Re2(&ts+ Q1i.0- B((0s (2ens t%e 5&(.ess M1/ti2/e Re2(&ts =in)(=' It /ists ;1i/t-in &e2(&ts */(n, =it% *// <(1& 3e3(&iQe) &e2(&ts in t%e (&)e& t%*t t%e< *22e*& (n t%e Me3(&iQe) Re2(&ts s1;3en1'

5e&%*2s <(1 2e&?(&3 t%e s*3e t*s0s eve&< 3(nt%O.*//in, .1st(3e&s =it% (ve&)1e inv(i.es+ .%e.0in, invent(&<+ *n) &evie=in, s*/es ;< ite3+ ?(& ex*32/eO*n) <(1 nee) &e2(&ts t( .(32/ete e*.% t*s0' 5*&ti.1/*&/< =%en <(1 2&int &e2(&ts+ <(1 3i,%t sit in ?&(nt (? <(1& .(321te& =it% n(t%in, ;1t *n (..*si(n*/ ./i.0 t( ;&e*0 t%e 3(n(t(n<+ =%i/e Q1i.0B((0s s/(=/< t&*ns?(&3s <(1& )*t* int( 2&inte) &e2(&ts (ne *t * ti3e' B1t <(1 )(nt %*ve t( )( it t%*t =*<' T1.0e) *=*< (n t%e Re2(&ts 3en1 is t%e 5&(.ess M1/ti2/e Re2(&ts ?e*t1&e+ =%i.% ,ene&*tes *// t%e &e2(&ts <(1 .%((se (ne *?te& t%e (t%e&' $(1 .*n st(.0 <(1& 2&inte& =it% 2*2e&+ 3*0e s1&e t%e t(ne& .*&t&i),e isnt &1nnin, /(=+ *n) t%en 1se t%is ?e*t1&e t( &1n )(Qens (? &e2(&ts =%i/e <(1 )( s(3et%in, e/se' 5&(.ess M1/ti2/e Re2(&ts =(&0s (n/< =it% 3e3(&iQe) &e2(&ts+ ;e.*1se <(1 )(nt ,et t%e (22(&t1nit< t( .1st(3iQe t%e &e2(&ts it &1ns' ( .1st(3iQe e*.% &e2(&t <(1 &1n &e,1/*&/< t( 3*0e s1&e it in./1)es t%e .(&&e.t in?(&3*ti(n 8F

QUICKBOOKs 2014: tHe MIssInG

*n) t%en ./i.0 5&int t( st*&t 21s%in, &e2(&ts t%&(1,% t%e 2&inte&' T( in./1)e * &e2(&t in t%e ;*t.% <(1 =*nt t( &1n+ ./i.0 its .%e.0- 3*&0 .e// t( t1&n t%e .%e.03*&0 (n' T%e D*te R*n,e .(/13n s%(=s t%e 2e&i() .(ve&e) ;< t%e &e2(&t' T( .%*n,e t%e &*n,e ?(& t%is &e2(&t &1n+ t<2e t%e )*tes <(1 =*nt in * &e2(&ts !&(3 *n) T( .e//s' W%en *// t%e &e2(&ts <(1 =*nt %*ve .%e.03*&0s *n) t%e .(&&e.t )*te &*n,e+ ./i.0 Dis2/*< t( 3*0e Q1i.0B((0s (2en &e2(&t =in)(=s ?(& e*.% se/e.te) &e2(&t' I? <(1) &*t%e& %*ve %*&) .(2ies (? t%e &e2(&ts+ ./i.0 5&int inste*)+ *n) Q1i.0B((0s (2ens t%e 5&int Re2(&ts )i*/(, ;(x' A// <(1 %*ve t( )( is .%((se t%e 2&inte& *n) t%e n13;e& (? .(2ies+ An(t%e& =*< t( &1n 31/ti2/e &e2(&ts is t( .&e*te * &e2(&t ,&(12 =it% *// t%e &e2(&ts <(1 =*nt t( &1n Ksee t%e ;(x (n 2*,e 70FL' C*// it s(3et%in, /i0e Q1*&te&/<Re2(&ts (& En)(?$e*&Re2(&ts' T%en <(1 .*n &1n t%e &e2(&ts ;< (2enin, t%e Me3(&iQe) Re2(&ts =in)(= KRe2(&ts>Me3(&iQe) Re2(&ts>Me3(&iQe) Re2(&ts CistL' Ri,%t-./i.0 t%e &e2(&t ,&(12 <(1 =*nt t( &1n+ *n) t%en .%((se 5&(.ess G&(12 (n t%e s%(&t.1t 3en1 t%*t *22e*&s' T%e 5&(.ess M1/ti2/e Re2(&ts )i*/(, ;(x (2ens =it% t%e e/e.t Me3(&iQe) Re2(&ts !&(3 ;(x set t( t%e &e2(&t ,&(12 <(1 .%(se+ *n) *1t(3*ti.*//< t1&ns (n t%e .%e.0;(xes ?(& *// t%e &e2(&ts in t%*t ,&(12+ *s s%(=n in !i,1&e 2#-4' i32/< ./i.0 5&int t( 3*0e Q1i.0B((0s 2&int t%e3 *//'

NOTE (3e ?e*t1&es (n &e2(&ts s%(1/) &e3*in .(nsistent *.&(ss eve&< &e2(&t <(1& .(32*n< ,ene&*tes+ s1.% *s =%et%e& <(1 1se .*s% (& *..&1*/ *..(1ntin, K2*,e xxiii )es.&i;es t%e )i??e&en.e ;et=een t%e t=( 3et%()sL' A Q1i.0B((0s *)3inist&*t(& .*n set .(32*n<-=i)e &e2(&t 2&e?e&en.es t( ens1&e t%*t &e2(&ts s%(= ?in*n.i*/ in?(&3*ti(n .(&&e.t/< *n) .(nsistent/<' B1t even =it%(1t *)3inist&*t(& 2(=e&s+ <(1 .*n sti// s2e.i?< * ?e= settin,s ?(& t%e &e2(&ts *n) ,&*2%s <(1 &1n' ee 2*,e 77# t( /e*&n %(='

(3e &e2(&ts t*0e s(3e ti3e t( ,ene&*te ;e.*1se t%e< 21// )*t* ?&(3 eve&< .(&ne& (? <(1& .(32*n< ?i/e' I? <(1&e %1n0e&in, )(=n t( * &e2(&t-&1nnin, sessi(n (? e2i. 2&(2(&ti(ns+ %e&e *&e s(3e ti2s ?(& s2ee)in, t%in,s 12:

: W*it 1nti/ eve&<(ne e/se %*s /(,,e) (1t (? t%e .(32*n< ?i/e' CHA5teR 2#: TRACKING !INANCE WITH RE5ORT

898

5RINTING AND RE5ORT

! i GURE 2#-4 T%e D*te R*n,e .(/13n is ,&*<e) (1t ;e.*1se <(1 .*nt .%((se * )i??e&ent )*te &*n,e t%e&e' H(=eve&+ t%e !&(3 *n) T( .(/13ns ;*.0,&(1n)s *&e =%ite+ =%i.% 3e*ns <(1 .*n .%*n,e t%e st*&tin, *n) en)in, )*tes ?(& &e2(&ts' I? <(1 *)D1st *n< )*tes+ t%e &e2(&ts D*te R*n,e .e// .%*n,es t( &e*) 4C1st(3'J i32/< t1&n (n t%e *22&(2&i*te .%e.03*&0s+ *n) t%en ./i.0 Dis2/*< (& 5&int t( &1n <(1& &e2(&ts'

: I? 2(ssi;/e+ /(, int( Q1i.0B((0s ?&(3 t%e .(321te& t%*t .(nt*ins t%e .(32*n< ?i/e' Ot%e&=ise+ /(, int( t%e ?*stest .(321te& (n <(1& net=(&0 t%*t &1ns Q1i.0- B((0s'

: Be?(&e &1nnin, t%e &e2(&t+ s=it.% t%e ?i/e t( sin,/e-1se& 3()e ;< .%((sin,

!i/e>4 =it.% t( in,/e-1se& M()e'J

5RINTING

5&intin, *n) *vin, Re2(&ts

$(1 .*n t1&n *n< Q1i.0B((0s &e2(&t int( eit%e& * %*&) .(2< (& *n e/e.t&(ni. ?i/e' 5&intin, * &e2(&t is e*s<: In t%e t((/;*& *t t%e t(2 (? t%e &e2(&ts =in)(=+ ./i.0 5&int>Re2(&t' In t%e 5&int Re2(&ts )i*/(, ;(x t%*t (2ens+ Q1i.0B((0s (??e&s 3(st (? t%e s*3e 2&intin, (2ti(ns <(1 ?in) in (t%e& 2&(,&*3s+ *s s%(=n in !i,1&e 2#-6'

In t%e 5&int Re2(&ts )i*/(, ;(x+ t%e 5*,e B&e*0s se.ti(n %*s t=( .%e.0;(xes t%*t .(nt&(/ =%e&e Q1i.0B((0s 2/*.es 2*,e ;&e*0s:

: 3*&t 2*,e ;&e*0s K=i)(=G(&2%*n .(nt&(/L' T%is .%e.0;(x is t1&ne) (n initi*//<' It te//s Q1i.0B((0s t( inse&t 2*,e ;&e*0s in D1)i.i(1s /(.*ti(ns t( 0ee2 *ss(.i*te) in?(&3*ti(n (n t%e s*3e 2*,e' T( st1?? *s 31.% &e2(&t *s 2(ssi;/e (nt( t%e ?e=est 2*,es+ t1&n (?? t%is .%e.0;(x' W%en <(1 )(+ Q1i.0B((0s 2&ints t( t%e ve&< /*st /ine (? * 2*,e+ even i? it 3e*ns t%*t * sin,/e &(= (? * se.ti(n *22e*&s (n (ne 2*,e =it% t%e &est (? t%e se.ti(n (n *n(t%e&' KT%e ;(x (n 2*,e 697 )es.&i;es *n(t%e& =*< t( sH1eeQe 3(&e &e2(&t (nt( * 2*,e'L

5RINTING AND WORKAROUND WORK HO5

!ittin, M(&e Re2(&t (nt( E*.% 5*,e

W%en * &e2(&t is &i?e =it% .(/13ns+ its %*&) t( ?it eve&<t%in, (nt( * sin,/e 2ie.e (? 2*2e&' Q1i.0B((0s *1t(3*ti.*//< 2&ints t%e .(/13ns t%*t )(nt ?it (n *))iti(n*/ 2*,es+ ;1t &e2(&ts t%*t s2*n 31/ti2/e 2*,es .*1se 2*2e& &1st/in, *n) /(ts (? ,&13;/in,' T&< t%ese *22&(*.%es ?(& 0ee2in, <(1& &e2(&ts t( (ne 2*,e: : Be?(&e <(1 ./i.0 5&int+ &e)1.e t%e =i)t% (? t%e .(/13ns' In t%e &e2(&ts =in)(=+ )&*, t%e )i*3(n) t( t%e &i,%t (? * .(/13ns %e*)in, t( t%e /e?t t( 3*0e t%*t .(/13n n*&&(=e&+ *s s%(=n in !i,1&e 2#-11+ t(2' : T( /i3it t%e n13;e& (? 2*,es ?&(3 /e?t t( &i,%t+ ./i.0 5&int>Re2(&t in * &e2(&ts =in)(= *n) t%en+ in t%e 5&int

Re2(&ts )i*/(, ;(x+ t1&n (n t%e 4!it &e2(&t t( W 2*,eKsL =i)eJ .%e.0;(x *n)+ in t%e n13;e& ;(x+ t<2e t%e n13;e& (? 2*,es =i)e t%*t <(1 =*nt' T( /i3it t%e n13;e& (? 2*,es ?&(3 t(2 t( ;(tt(3+ t1&n (n t%e 4!it &e2(&t t( W 2*,eKsL %i,%J .%e.0;(x *n)+ in t%e n13;e& ;(x+ t<2e t%e n13;e& (? 2*,es %i,%' : In t%e 5&int Re2(&ts )i*/(, ;(xs O&ient*ti(n se.ti(n+ .%((se t%e C*n)s.*2e (2ti(n' W%en * &e2(&t */3(st ?its (n *n F'6 _ 11 s%eet (? 2*2e&+ s=it.%in, t( /*n)s.*2e (&ient*ti(n s%(1/) )( t%e t&i.0' Bette& <et+ i? <(1& 2&inte& .*n %*n)/e it+ 1se /e,*/-siQe 2*2e& KF'6 _ 14L'

! i GURE 2#-6 e/e.t t%e 5&inte& (2ti(n %e&e *n) t%en+ in t%e

5RINTING 5&inte& )&(2-)(=n /ist+ .%((se =%e&e <(1 =*nt t( sen) t%e &e2(&t' $(1 .*n 2&int &e2(&ts in 2(&t&*it (& /*n)s.*2e (&ient*ti(n+ *n) s2e.i?< t%e 2*,es <(1 =*nt t( 2&int+ %(= 3*n< .(2ies+ =%e&e <(1 =*nt 2*,e ;&e*0s+ *n) =%et%e& t( 1se .(/(&' I? * &e2(&t is * ;it t(( =i)e (& t(( t*// t( ?it (n (ne 2*,e+ t1&n (n t%e *22&(2&i*te 4!it &e2(&t t(J .%e.0;(xes+ =%i.% ?(&.e t%e &e2(&t (nt( t%e n13;e& (? 2*,es <(1 s2e.i?<'

: 5*,e ;&e*0 *?te& e*.% 3*D(& ,&(12in,' T1&n (n t%is .%e.0;(x K=%i.% *22e*&s (n/< i? <(1& &e2(&t is 3(&e t%*n (ne 2*,e /(n,L t( *)) * 2*,e ;&e*0 *?te& 3*D(& se.ti(ns (? t%e &e2(&ts+ /i0e In.(3e *n) Ex2enses in * 5&(?it A C(ss &e2(&t' W%en t%is .%e.0;(x is t1&ne) (?? K*s it is initi*//<L+ t%e &e2(&t st*&ts * ne= se.ti(n (n t%e s*3e 2*,e'

5RINTING AND ?i/e+J 4C(33* )e/i3ite) ?i/e+J *n) 4T*; )e/i3ite) ?i/e'J A?te& <(1 .%((se t%e !i/e (2ti(n *n) se/e.t * t<2e (? ?i/e+ ./i.0 5&int *n) Q1i.0B((0s (2ens t%e C&e*te Dis0 !i/e )i*/(, ;(x+ =%i.% is D1st * !i/e *ve As )i*/(, ;(x =%e&e <(1 .*n s2e.i?< t%e ?i/en*3e *n) =%e&e <(1 =*nt t( s*ve t%e ?i/e'

<(1& &e2(&t s2i//s (nt( t=( 2*,es in =i)t% ;1t <(1 =*nt t( 0ee2 it *t (ne 2*,e =i)e' In t%*t .*se+ t1&n (n t%e 4!it &e2(&t t( W 2*,eKsL =i)eJ .%e.0;(x *n) t<2e 1 in t%e text ;(x' i3i/*&/<+ t( /i3it * &e2(&t t( * s2e.i?i. n13;e& (? 2*,es in %ei,%t+ t1&n (n t%e 4!it &e2(&t t( W 2*,eKsL %i,%J .%e.0;(x *n) t<2e * n13;e& in t%e text ;(x'

*vin, Re2(&ts *s !i/es I? <(1 s*ve * &e2(&t *s * ?i/e+ <(1 .*n ?ee) it t( (t%e& 2&(,&*3s t( e)it it in =*<s t%*t <(1 .*nt )( in Q1i.0B((0s' Int1it ,ives <(1 ?(1& =*<s t( t&*ns?(&3 &e2(&ts int( ?i/es' T%e 5&int Re2(&ts )i*/(, ;(x /ets <(1 .&e*te t%&ee 0in)s (? ?i/es: A CII text ?i/es+ .(33*-)e/i3ite) ?i/es+ *n) t*;-)e/i3ite) ?i/es' B1t <(1 .*n */s( .&e*te .(33*-)e/i3ite) ?i/es *n) Ex.e/ =(&0;((0s ;< ./i.0in, Ex.e/ in *n< &e2(&t =in)(=s ;1tt(n ;*&' KT%e .(33*-)e/i3ite) ?i/es t%*t <(1 .&e*te in eit%e& 2/*.e *&e i)enti.*/+ s( <(1 .*n ,ene&*te t%e3 =%i.%eve& =*< <(1 2&e?e&'L $(1 .*n */s( s*ve ?(&3s *n) &e2(&ts *s 5D! ?i/es (& .&e*te ve&si(ns t( e3*i/'

TI5 I? <(1 2/*n t( i32(&t * &e2(&t int( *n(t%e& 2&(,&*3+ ,( =it% * t*;- (& .(33*-)e/i3ite) ?i/e+ =%i.% 1ses t*; .%*&*.te&s (& .(33*s t( se2*&*te e*.% v*/1e' M*n< 2&(,&*3s .*n &e*) ?i/es in t%ese ?(&3*ts'

He&e *&e t%e ?(1& =*<s <(1 .*n .&e*te ?i/es ?(& &e2(&ts *n) t%e )i??e&en.es *3(n, t%e3:

: *ve t( ?i/e ?&(3 t%e 5&int Re2(&ts )i*/(, ;(x' In * &e2(&ts =in)(=+ ./i.0 5&int>Re2(&t t( (2en t%e 5&int Re2(&ts )i*/(, ;(x' B1st ;e/(= t%e 5&inte& (2ti(n is t%e !i/e (2ti(n+ =%i.% %*s * )&(2-)(=n /ist t%*t in./1)es 4A CII text

NOTE T%e A CII text ?(&3*t 2&()1.es * text ?i/e t%*t /((0s /i0e <(1& &e2(&t+ ;1t it 1ses )i??e&ent ?(nts *n) s2*.e

.%*&*.te&s t( 2(siti(n v*/1es in .(/13ns' T%is t<2e (? ?i/e isnt s1it*;/e ?(& s2&e*)s%eets i32(&tin, int( (& 2*2e&+ (t%e& 2&(,&*3s+ ;1tQ1i.0B((0s <(1 .*n 1se%(= it t( 3*n< st(&e *n T( .(nse&ve <(1 .*n te// e/e.t&(ni. ve&si(n (? <(1& &e2(&t'

5RINTING RE5ORT

: Ex2(&t t( s2&e*)s%eet ?i/e' In * &e2(&t =in)(=s ;1tt(n ;*&+ ./i.0 Ex.e/ *n) t%en .%((se C&e*te Ne= W(&0s%eet (& U2)*te Existin, W(&0s%eet t( (2en t%e 4 en) Re2(&t t( Ex.e/J )i*/(, ;(x s%(=n in !i,1&e 2#-7' T%e&e+ )e2en)in, (n =%i.% (2ti(n <(1 .%(se+ Q1i.0B((0s se/e.ts t%e 4C&e*te ne= =(&0s%eetJ (& 4U2)*te *n existin, =(&0s%eetJ (2ti(n' C/i.0 Ex2(&t t( (2en t%e &e2(&t in Ex.e/'

I? <(1 se/e.t t%e 4Re2/*.e *n existin, =(&0s%eetJ (2ti(n+ t%e 4 e/e.t =(&0;((0J *n) 4 e/e.t * s%eetJ ;(xes *22e*&' A?te& <(1 s2e.i?< t%e =(&0;((0 *n) =(&0s%eet t%*t <(1 =*nt t( &e2/*.e *n) t%en ./i.0 Ex2(&t+ Q1i.0B((0s &e2/*.es t%e .(ntents (? t%*t =(&0s%eet =it% t%e &e2(&t'

! i GURE 2#-7 In * &e2(&t =in)(=s ;1tt(n ;*&+ ./i.0 Ex.e/>C&e*te Ne= W(&0s%eet (& Ex.e/> U2)*te Existin, W(&0s%eet t( (2en t%is )i*/(, ;(x' I? <(1 .%((se t%e C&e*te Ne= W(&0s%eet (2ti(n+ Q1i.0B((0s se/e.ts t%e 4C&e*te ne= =(&0s%eetJ (2ti(n %e&e+ ;1t <(1 .*n .%((se =%i.%eve& (2ti(n <(1 =*nt' I? <(1 se/e.t t%e 4C&e*te * .(33* se2*&*te) v*/1es K'.svL ?i/eJ (2ti(n+ t%en =%en <(1 ./i.0 Ex2(&t+ t%e 2&(,&*3 (2ens t%e C&e*te Dis0 !i/e )i*/(, ;(x+ =%i.% is )es.&i;e) in t%is se.ti(n'

TI5 Q1i.0B((0s is s3*&t *;(1t ex.%*n,in, &e2(&t in?(&3*ti(n =it% Ex.e/' W%en <(1 ex2(&t * &e2(&t t( *n existin, =(&0s%eet+ Q1i.0B((0s .*n 12)*te t%e =(&0s%eet =%i/e 0ee2in, 3(st (? t%e .%*n,es <(1ve 3*)e t( it+ s1.% *s ?(&31/*s *n) ?(&3*ttin,'

I? <(1 .%((se t%e 4C&e*te * .(33* se2*&*te) v*/1es K'.svL ?i/eJ (2ti(n *n) t%en ./i.0 Ex2(&t+ Q1i.0B((0s (2ens t%e C&e*te Dis0 !i/e )i*/(, ;(x+ =%e&e <(1 .*n t<2e * ?i/en*3e *n) .%((se =%e&e t( s*ve t%e ?i/e'

I? <(1 =*nt t( te// Q1i.0B((0s %(= t( set 12 t%e Ex.e/ s2&e*)s%eet+ ;e?(&e ./i.0in, Ex2(&t+ ./i.0 A)v*n.e)+ .%((se <(1& settin,s+ *n) t%en ./i.0 OK' T%e A)v*n.e) t*; %*s t%&ee se.ti(ns ?(& settin, 12 * &e2(&t in Ex.e/' T%e ?i&st se.ti(n ?(.1ses (n =%et%e& t( t&*ns?e& t%e ?(nts+ .(/(&s+ *n) s2*.in, t%*t <(1 set 12 in <(1& Q1i.0B((0s &e2(&ts t( t%e Ex.e/ =(&0;((0' T%e se.(n) se.ti(n 2&(vi)es .%e.0;(xes ?(& t1&nin, (n Ex.e/ ?e*t1&es s1.% *s A1t(!it+ =%i.% 3*0es .(/13ns =i)e en(1,% t( )is2/*< *// t%e )*t*' An) t%e t%i&) se.ti(n /ets <(1 )e.i)e =%et%e& <(1 =*nt t%e &e2(&ts %e*)e& t( *22e*& in t%e Ex.e/ %e*)e& *&e* K=%i.% *22e*&s *t t%e t(2 (? t%e 2&inte) &e2(&tL (& *t t%e t(2 (? t%e =(&0s%eets ,&i)'

: *ve *s * 5D! ?i/e' T( s*ve * &e2(&t *s * 5D! KA.&(;*tL ?i/e+ &1n t%e &e2(&t *n) t%en+ =it% t%e &e2(&t =in)(= (2en+ .%((se 5&int> *ve As 5D!' In t%e 4 *ve )(.13ent *s 5D!J )i*/(, ;(x+ n*vi,*te t( t%e ?(/)e& =%e&e <(1 =*nt t( s*ve t%e ?i/e+ t<2e t%e ?i/en*3e in t%e 4!i/e n*3eJ ;(x+ *n) t%en ./i.0 *ve'

TI5 C%((sin, 5&int> *ve As 5D! */s( =(&0s ?(& s*vin, ?(&3s /i0e inv(i.es *n) s*/es &e.ei2ts *s 5D!s' e/e.t it (n t%e .(&&es2(n)in, =in)(=s M*in t*;' W%en <(1 te// Q1i.0B((0s t( e3*i/ ?(&3s+ it *1t(3*ti.*//< .&e*tes * 5D! ?i/e (? t%e ?(&3 *n) *tt*.%es it t( t%e e3*i/ 3ess*,e'

: E3*i/ *n Ex.e/ ?i/e (& 5D! ?i/e' T( e3*i/ * &e2(&t+ in t%e &e2(&ts =in)(=+ ./i.0 E-3*i/ *n) t%en .%((se 4 en) &e2(&t *s Ex.e/J (& 4 en) &e2(&t *s 5D!'J

C1st(3iQin, Re2(&ts

2/*<s s1;t(t*/s ;< s(3e 0in)s (? .*te,(&ies' !(& inst*n.e+ <(1 .(1/) .1st(3iQe * s133*&< &e2(&t t( .&e*te *n in.(3e st*te3ent ?(& *// .1st(3e&s (? * 2*&ti.1/*& t<2e' C%((sin, Re2(&ts>C1st( 3 Re2(&ts>T&*ns *.ti(n Det*i/+ (n t%e (t%e& %*n)+ /ets <(1 .1st(3iQe t&*ns*.ti(n &e2(&ts t( s%(= ex*.t/< t%e ?ie/)s <(1 =*nt'

Re2(&t =in)(=s *&e tee3in, =it% =*<s t( .1st(3iQe &e2(&ts' (3e t((/s *&e e*s< t( s2(t+ /i0e t%e ;1tt(ns *n) )&(2-)(=n /ists *t t%e t(2 (? t%e =in)(=' B1t <(1 .*n */s( )&*, *n) &i,%t-./i.0 e/e3ents in &e2(&ts t( 3*0e s3*//e& .%*n,es' T%is se.ti(n )es.&i;es *// t%e te.%niH1es <(1 .*n 1se t( 3*0e &e2(&ts )is2/*< ex*.t/< =%*t <(1 =*nt'

He&es =%e&e <(1 ,( t( .1st(3iQe * &e2(&t:

: R1n .1st(3 &e2(&ts ?&(3 t%e Re2(&ts 3en1' I? <(1 3*0e it t%&(1,% *// (? Q1i.0B((0s &e2(&t .*te,(&ies =it%(1t ?in)in, t%e &e2(&t <(1 =*nt+ t%e Re2(&ts 3en1 in./1)es t=( ent&ies ?(& ;1i/)in, .1st(3 &e2(&ts ?&(3 s.&*t.%' C%((se Re2(&ts>C1st(3 Re2(&ts *n) t%en .%((se 133*&< t( ;1i/) * &e2(&t t%*t )is-

As s((n *s <(1 .%((se (ne (? t%ese .1st(3 &e2(&t (2ti(ns+ Q1i.0B((0s (2ens ;(t% t%e &e2(&t =in)(= *n) t%e M()i?< Re2(&t )i*/(, ;(xO;e.*1se * .1st(3 &e2(&t nee)s s(3e 0in) (? .1st(3iQ*ti(n'

$(1 .*n set 12 t%e .(ntents *n) *2- 2e*&*n.e (? t%e &e2(&t *n< =*< <(1 =*nt+ *s s%(=n in !i,1&e 2#-8' !(& * .1st(3 t&*ns*.ti(n &e2(&t+ t%e M()i?< Re2(&t )i*/(, ;(x in./1)es * /ist (? ?ie/)s t%*t <(1 .*n t1&n (n *n) (??+ *s =e// *s .%e.0;(xes ?(& s2e.i?<in, %(= <(1 =*nt t( s(&t *n) t(t*/ t%e &es1/ts'

CU TOMIMING RE5ORT

NOTE T%e M()i?< Re2(&t )i*/(, ;(xs 4Dis2/*< .(/13ns ;<J )&(2-)(=n /ist in./1)es )*te &*n,es *n) t%e 4T(t*/ (n/<J (2ti(n' I? <(1 =*nt t( .1st(3iQe <(1& &e2(&t+ <(1 .*n t1&n (n .%e.0;(xes ?(& .(32*&in, v*/1es =it% 2&evi(1s 2e&i()s *s =e// *s s%(=in, )(//*& *n) 2e&.ent*,e )i??e&en.es+ /i0e B1),et vs' A.t1*/ &e2(&ts )('

: Re2(&t =in)(= ;1tt(n ;*&' T%e ;*& *.&(ss t%e t(2 (? * &e2(&t =in)(= in./1)es t%e C1st(3iQe Re2(&t ;1tt(n+ =%i.% (2ens t%e *//-2(=e&?1/ .1st(3iQ*ti(n t((/ <(1 D1st /e*&ne) *;(1tOt%e M()i?< Re2(&t )i*/(, ;(x' T%is ;*& */s( in./1)es (t%e& %*n)< .1st(3iQ*ti(n ;1tt(ns /i0e Hi)e He*)e& *n) C(//*2se+ )is.1sse) in t%e ;(x (n 2*,e 697'

CU TOMIMING RE5ORT

: Re2(&t =in)(= t((/;*&' Be/(= t%e ;1tt(n ;*& is * .1st(3iQ*ti(n t((/;*& =%e&e <(1 .*n .%((se t%e )*te &*n,e+ t%e .(/13ns t( )is2/*<+ *n) =%i.% .(/13n t( 1se ?(& s(&tin, t%e &e2(&ts .(ntents'

! i GURE 2#-8 In *))iti(n t( )*te &*n,es+ ?i/te&s+ *n) (t%e& .1st(3iQ*ti(ns+ <(1 .*n .(nt&(/ =%*t *22e*&s in * .1st(3 &e2(&ts &(=s *n) .(/13ns' T%e 4Dis2/*< .(/13ns ;<J *n) 4Dis2/*< &(=s ;<J )&(2-)(=n /ists in./1)e 3*n< (? t%e s*3e .%(i.es+ s( <(1 .*n set 12 * &e2(&t t( s%(= <(1& )*t* eit%e& *.&(ss (& )(=n' KA &e2(&t t%*t 1ses t%e s*3e .*te,(&< ?(& ;(t% .(/13ns *n) &(=s )(esnt 3*0e *n< sense+ s( ;e s1&e t( .%((se )i??e&ent ent&ies ?(& .(/13ns *n) &(=s'L

: Re2(&t =in)(=' Hi))en =it%in t%e &e2(&t itse/? *&e * ?e= .1st(3iQ*ti(n ?e*t1&es' !(& ex*32/e+ ;< &i,%t-./i.0in, text in * &e2(&t+ <(1 .*n ?(&3*t its *22e*&*n.e' D&*,,in, t%e s3*// )i*3(n)s ;et=een .(/13n %e*)in,s .%*n,es t%e .(/13n =i)t% *n)+ ?(& )et*i/e) &e2(&ts+ <(1 .*n )&*, .(/13ns t( ne= /(.*ti(ns'

!REQUENTC$ A KED QUE TION

@ie=in, M(&e (? * Re2(&t

H(= .*n I see 3(&e (? * &e2(&t (n 3< s.&eenV I? <(1& .(321te& 3(nit(& is * ./(se& &e/*tive t( <(1& 3(;i/e 2%(ne t%*n t( <(1& =i)es.&een T@+ <(1 .*n 1se * .(12/e (? te.%niH1es t( st1?? 3(&e (? t%e &e2(&t (nt( <(1& s.&een: : Hi)e He*)e&' W%i/e <(1&e =(&0in, (n * &e2(&t+ <(1 )(nt nee) t%e &e2(&ts %e*)e& t( te// <(1 =%i.% t<2e (? &e2(&t <(1&e vie=in,+ <(1& .(32*n<s n*3e+ (& t%e )*te &*n,e' In t%e &e2(&t =in)(=s ;1tt(n ;*&+ ./i.0 Hi)e He*)e& t( %i)e t%e &e2(&ts %e*)e& *n) )is2/*< 3(&e .(ntent' KT%e 2&inte) &e2(&t t%*t <(1 sen) t( (t%e&s sti// in./1)es t%e

%e*)e&'L T( &e)is2/*< t%e %i))en %e*)e&+ in t%e ;1tt(n ;*&+ ./i.0 %(= He*)e&' : C(//*2se' I? t%e &e2(&t =in)(=s ;1tt(n ;*& %*s * C(//*2se ;1tt(n+ <(1 .*n ./i.0 it t( ,et * %i,%-/eve/ vie= (? * &e2(&t t%*t %i)es s1;*..(1nts+ t%e in)ivi)1*/ D(;s ?(& <(1& .1st(3e&s+ *n) s1;./*sses' W%en <(1 ./i.0 C(//*2se+ Q1i.0B((0s t(t*/s t%e &es1/ts ?(& t%e s1;*..(1nts+ D(;s+ (& s1;./*sses 1n)e& t%e 3*in *..(1nt+ .1st(3e&+ (& ./*ss+ &es2e.tive/<' Un/i0e t%e Hi)e He*)e& ;1tt(n+ t%e C(//*2se ;1tt(n *??e.ts <(1& (ns.&een vie= *n) t%e 2&inte) &e2(&t' T( &e)is2/*< t%e .(//*2se) ent&ies+ ./i.0 Ex2*n)'

D*te R*n,es Di??e&ent &e2(&ts .*// ?(& )i??e&ent )*te &*n,es' !in*n.i*/ st*te3ents t<2i.*//< 1se ?is.*/ 2e&i()s+ s1.% *s t%e /*st ?is.*/ H1*&te& (& t%e .1&&ent ?is.*/ <e*&' B1t 3*n< .(32*nies 3*n*,e 3(nt% ;< 3(nt%+ s( <(1& &e2(&ts 3*< .(ve& t%e .1&&ent 3(nt% (& 3(nt% t( )*te' 5*<&(// &e2(&ts s2*n =%*teve& 2e&i() <(1 1se ?(& 2*<&(//+ =%et%e& t%*ts (ne =ee0+ t=( =ee0s+ (& * .*/en)*& 3(nt%' An) t*x &e2(&ts )e2en) (n t%e t*x 2e&i()s &eH1i&e) ;< t%e t*x *,en.ies <(1 *ns=e& t('

T%e ;est 2/*.e t( .%((se * &e2(&ts )*te &*n,e )e2en)s (n %(= 31.% <(1 inten) t( 3()i?< t%e &e2(&t:

: I? t%e )*te &*n,e is t%e (n/< t%in, <(1 =*nt t( .%*n,e+ t%e &e2(&t =in)(=s t((/;*& is t%e =*< t( ,(' In t%e D*tes )&(2-)(=n /ist+ .%((se t%e &*n,e <(1 =*nt+ (&+ in t%e !&(3 *n) T( ;(xes+ 2i.0 * st*&tin, )*te *n) en)in, )*te ?(& t%e &e2(&t'

: D1&*ti(ns' (3e 2&eset 2e&i()s &e2&esent )1&*ti(ns+ s1.% *s Wee0+ M(nt%+ !is.*/ Q1*&te&+ !is.*/ $e*&+ *n) T*x $e*&' At t%e ext&e3es+ <(1 .*n 2i.0 A// t( en.(32*ss eve&< )*te in <(1& .(32*n< ?i/e+ (& T()*<+ =%i.% in./1)es (n/< t()*<'

: I? <(1 2/*n t( .%*n,e 3(&e t%*n t%e )*te+ in t%e &e2(&t =in)(=+ ./i.0 t%e C1st(3iQe Re2(&t ;1tt(n' In t%e M()i?< Re2(&t )i*/(, ;(x+ t%e Re2(&t D*te R*n,e se.ti(n in./1)es t%e s*3e )*te-settin, ?e*t1&es *s t%e &e2(&t =in)(=s t((/;*&+ *s =e// *s seve&*/ *))iti(n*/ t*;s *n) se.ti(ns ?(& eve&< (t%e& t<2e (? .1st(3iQ*ti(n'

Q1i.0B((0s %*s t=( )(Qen 2&eset )*te &*n,es t%*t =(&0 ;*se) (n t()*<s )*te' !(& ex*32/e+ i? its M*&.% 16+ 2014+ *n) <(1& .(32*n< 1ses t%e .*/en)*& <e*& *s its ?is.*/ <e*&+ T%is !is.*/ $e*& &e2&esents B*n1*&< 1 t%&(1,% De.e3;e& #1+ 2014+ ;1t T()*< is si32/< #G16G2014' An)+ i? n(ne (? t%e 2&(,&*3s )*te &*n,es )( =%*t <(1 =*nt+ in t%e &e2(&t =in)(=s t((/;*&+ <(1 .*n set s2e.i?i. st*&t *n) en) )*tes in t%e !&(3 *n) T( ;(xes'

: T%is+ C*st+ *n) Next' !(& e*.% )1&*ti(n+ <(1 .*n .%((se t%e .1&&ent 2e&i() Ks1.% *s T%is !is.*/ Q1*&te&L+ t%e 2&evi(1s 2e&i() KC*st !is.*/ Q1*&te&L+ (& t%e 12.(3in, 2e&i() KNext !is.*/ Q1*&te&L'

T%e 2&eset )*te &*n,es *&e n13e&(1s ;e.*1se t%e< 3ix *n) 3*t.% seve&*/ t<2es (? &*n,es'

: !1// *n) t()*te' $(1 .*n

*/s( 2i.0 ;et=een * ?1// 2e&i() *n) t%e 2e&i() 12 t( t()*<s )*te' !(& ex*32/e+ (n M*&.% 16+ 4T%is M(nt%J .(ve&s M*&.% 1 t%&(1,% M*&.% #1+ *n) 4T%is M(nt%t(-)*teJ &e2&esents M*&.% 1 t%&(1,% M*&.% 16'

CU TOMIMING RE5ORT

NOTE Q1i.0B((0s in./1)es (ne *))iti(n*/ .%(i.e+ Next 4 Wee0s+ =%i.% 3*n< ;1sinesses 1se =%en .%e.0in, .*s% ?/(='

CU TOMIMING RE5ORT

1;t(t*/s M*n< (? Q1i.0B((0s ;1i/t-in &e2(&ts .*/.1/*te s1;t(t*/s' !(& inst*n.e+ 5&(?it A C(ss s133*&< &e2(&ts in./1)e s1;t(t*/s ;< in.(3e+ .(st (? ,(()s s(/)+ ex2enses+ *n) s( (n' */es &e2(&ts ;< .1st(3e& s1;t(t*/ t%e s*/es ?(& *// t%e D(;s <(1 )( ?(& e*.% .1st(3e&'

W%en <(1 .&e*te * )et*i/e) &e2(&t+ s1.% *s */es ;< C1st(3e& Det*i/+ t%e &e2(&t s%(=s eve&< &e/ev*nt t&*ns*.ti(n+ *n) <(1 .*n s1;t(t*/ t%e &es1/ts in *n< =*< t%*t 3*0es sense ?(& t%*t t<2e (? &e2(&t+ *s s%(=n in !i,1&e 2#-F' De2en)in, (n t%e &e2(&t <(1 2i.0+ s(3e .%(i.es in t%e M()i?< Re2(&t )i*/(, ;(xs 4T(t*/ ;<J )&(2-)(=n /ist *&e 3(&e *22&(2&i*te t%*n (t%e&s' !(& ex*32/e+ <(1 3i,%t )e.i)e t( s1;t(t*/ * s*/es &e2(&t ;< .1st(3e& t<2e+ &e2+ (& *..(1nt /ist t( see =%i.% t<2es (? .1st(3e& 2&(vi)e t%e 3(st ;1siness+ =%i.% s*/es &e2 3*0es t%e 3(st s*/es+ (& =%i.% in.(3e *..(1nt 21//s in t%e 3(st 3(ne<' I? <(1 .%((se * 4T(t*/ ;<J (2ti(n t%*t )(esnt Di;e =it% t%e &e2(&t <(1ve &1n+ t%e &e2(&t )is2/*<s * Qe&( ;*/*n.e *n) n( &(=s (? )*t*'

! i GURE 2#-F W%en <(1 &1n * &e2(&t =it% t&*ns*.ti(n )et*i/s+ Q1i.0B((0s 2i.0s * .*te,(&< t( s1;t(t*/ ;<' !(& ex*32/e+ t%e */es ;< C1s- t(3e& Det*i/ &e2(&t st*&ts =it% s*/es s1;t(t*/e) ;< .1st(3e&' T( .%*n,e t%e s1;t(t*/ .*te,(&<+ in t%e &e2(&ts =in)(=+ ./i.0 C1st(3iQe Re2(&t' T%en+ in t%e M()i?< Re2(&t )i*/(, ;(x

K?(&e,&(1n)L+ .%((se *n(t%e& ?ie/) in t%e 4T(t*/ ;<J ;(x+ /i0e 4C/*ssJ (& 4C1st(3e& t<2e'J

C1st(3iQin, t%e C(/13ns in Re2(&ts (3e &e2(&ts st*&t =it% (n/< (ne .(/13n+ ;1t t%e< )(nt %*ve t( st*< t%*t =*<' De2en)in, (n t%e t<2e (? &e2(&t+ <(1 .*n .%*n,e its .(/13ns in seve&*/ =*<s+ /i0e

s%(=in, .(/13ns ?(& e*.% ti3e 2e&i() (& .%((sin, ?ie/)s t( )is2/*< in se2*&*te .(/- 13ns' An) i? <(1 ?in) t%*t <(1& *22etite ?(& .(/13ns is /*&,e& t%*n <(1& 3(nit(&+ <(1 .*n &e3(ve+ &esiQe+ *n) &e(&)e& t%e .(/13ns' T%is se.ti(n ex2/*ins *// <(1& (2ti(ns'

CU TOMIMING RE5ORT

ADDING AND REMO@ING COCUMN IN UMMAR$ RE5ORT As <(1 3*n*,e <(1& ;1siness+ <(1// =*nt t( see &es1/ts ?(& )i??e&ent )*te &*n,es in t%e &e2(&ts <(1 ,ene&*te' !(& ex*32/e+ )1&in, * <e*&+ <(1 3i,%t .&e*te * 5&(?it A C(ss &e2(&t t( s%(= <(1& ?in*n.i*/ st*t1s ;< 3(nt%+ ?(& e*.% ?is.*/ H1*&te&+ *n) ?(& t%e enti&e <e*&' I? t%e &e2(&t =in)(=s t((/;*& in./1)es * C(/13ns )&(2-)(=n /ist K*s it )(es ?(& s133*&< &e2(&tsL+ .%((sin, *n ent&< t%e&e is t%e H1i.0est =*< t( .%*n,e t%e .*te,(&ies t%*t .(/13ns &e2&esent Ksee !i,1&e 2#9L' $(1 .*n 3*0e t%e s*3e .%*n,es in t%e M()i?< Re2(&t )i*/(, ;(x ;< 1sin, t%e 4Dis2/*< .(/13ns ;<J )&(2-)(=n /ist'

! i GURE 2#-9 In * &e2(&t =in)(=s t((/;*&+ t%e C(/13ns )&(2-)(=n /ist sets t%e .*te,(&ies ?(& t%e .(/13ns in t%e &e2(&tO;*si.*//<+ s1;t(t*/in, ;< .(/13n' W%en <(1 .%((se Q1*&te&+ t%e &e2(&t .%*n,es ?&(3 * sin,/e+ <e*&/(n, t(t*/ t( .(/13ns t%*t s1;t(t*/ e*.% ?is.*/ H1*&te& K*s s%(=n %e&eL' i32/< .%((se *n-

(t%e& t<2e (? .*te,(&< /i0e C/*ss (& C1st(3e&:B(; t( s/i.e &es1/ts 12 )i??e&ent/<' !(& ex*32/e+ .%((sin, C/*ss 3*0es Q1i.0B((0s in./1)e * .(/13n ?(& e*.% ./*ss <(1 1se'

T%e M()i?< Re2(&t )i*/(, ;(xs Dis2/*< t*; 2&(vi)es )i??e&ent .(32*&is(n .%e.0- ;(xes ?(& e*.% t<2e (? &e2(&t' !(& ex*32/e+ =%en <(1 ./i.0 t%e C1st(3iQe Re2(&t ;1tt(n in * 5&(?it A C(ss &e2(&ts =in)(=+ <(1// see .%e.0;(xes t%*t /et <(1 .(32*&e &es1/ts =it% t%e 2&evi(1s 2e&i()+ 2&evi(1s <e*&+ (& t%e <e*& t( )*te+ *n) s%(= )(//*& *n) 2e&.ent*,e .(32*&is(ns' I? <(1 =*nt t( ?(.1s (n t%e 2e&.ent*,e )i??e&en.e+ ?(& ex*32/e+ t%en t1&n (?? t%e 4S C%*n,eJ .%e.0;(x *n) t1&n (n t%e 4P C%*n,eJ .%e.0- ;(x inste*)' KI? t%e 31/ti2/e .1&&en.< 2&e?e&en.e is t1&ne) (n in <(1& .(32*n< ?i/e+ <(1& &e2(&ts .*n .(nt*in .1&&en.ies (t%e& t%*n U )(//*&s' !(& t%*t &e*s(n+ =%en t%*t 2&e?e&en.e is t1&ne) (n+ t%e 4S C%*n,eJ .%e.0;(xes *&e si32/< /*;e/e) 4C%*n,e'JL

T%e M()i?< Re2(&t )i*/(, ;(x ?(& s(3e &e2(&ts even in./1)es .%e.0;(xes s1.% *s 4P (? C(/13n+J 4P (? R(=+J 4P (? In.(3e+J *n) 4P (? Ex2ense'J I? <(1 ,ene&*te * 2&(?it

CU TOMIMING RE5ORT

*n) /(ss &e2(&t ;< H1*&te& *n) t1&n (n t%e 4P (? R(=J .%e.0;(x+ ?(& ex*32/e+ t%e &e2(&t s%(=s e*.% H1*&te&s 2e&?(&3*n.e *s * 2e&.ent*,e (? t%e ?1// <e*&s &es1/ts'

ADDING OR REMO@ING COCUMN IN DETAIC RE5ORT Re2(&ts t%*t s%(= t&*ns*.ti(n )et*i/s+ s1.% *s 5&(?it A C(ss Det*i/ (& Invent(&< @*/1*- ti(n Det*i/+ in./1)e .(/13ns ?(& )*t* ?ie/)s /i0e N*3e+ C(st+ *n) Me3(' T( .%*n,e t%e .(/13ns t%*t *22e*& in * )et*i/ &e2(&t+ in t%e &e2(&ts =in)(=+ ./i.0 C1st(3iQe Re2(&t+ *n) t%en .%((se t%e .(/13ns <(1 =*nt t( *)) (& &e3(ve+ *s s%(=n in !i,1&e 2#-10'

! i GURE 2#-10 !(& * )et*i/ &e2(&t+ t%e Dis2/*< t*; (? t%e M()i?< Re2(&t )i*/(, ;(x in./1)es * /ist (? ?ie/)s <(1 .*n .%((se t( in./1)e *s .(/13ns in t%e &e2(&t' I? * ?ie/)s n*3e is 2&e.e)e) ;< * .%e.03*&0+ ./i.0 t%e ?ie/)s n*3e t( &e3(ve it ?&(3 t%e &e2(&t' I? t%e&es n( .%e.03*&0+ ./i.0 t%e ?ie/)s n*3e t( *)) it'

RE IMING AND MO@ING COCUMN (3e .(/13ns see3 t( 1se 3(&e &((3 t%*n t%e< nee)+ =%i/e (t%e&s t&1n.*te t%ei& .(ntents' !i,1&e 2#-11 s%(=s %(= t( &esiQe .(/13ns *n) &e*&&*n,e t%e (&)e& in =%i.% t%e< *22e*&'

NOTE W%en <(1 &esiQe .(/13ns in s(3e &e2(&ts+ /i0e (nes =it% .(/13ns ?(& e*.% 3(nt%+ * ResiQe C(/13ns )i*/(, ;(x *s0s i? <(1 =*nt t( set *// t%e .(/13ns t( t%e s*3e siQe' C/i.0 $es t( &esiQe *// t%e .(/13ns+ (& N( t( &esiQe (n/< t%e (ne'

CU TOMIMING RE5ORT

! i GURE 2#-11 T(2: An< &e2(&t t%*t %*s 3(&e t%*n (ne .(/13n */s( %*s * s3*// )i*3(n) ;et=een e*.% .(/13n %e*)in,' I? <(1 3(1se (ve& (ne (? t%ese )i*3(n)s+ <(1& .1&s(& t1&ns int( * t=(-%e*)e) *&&(=' D&*, t( t%e &i,%t t( 3*0e t%e .(/13n (n t%e /e?t =i)e&+ (& t( t%e /e?t t( 3*0e t%*t .(/13n n*&&(=e&' B(tt(3: In )et*i/ *n) /ist &e2(&ts+ =%en <(1 2(siti(n <(1& .1&s(& (ve& * .(/13n %e*)in,+ it t1&ns int( * %*n) i.(n t( in)i.*te t%*t <(1 .*n 3(ve t%e .(/13n t( *n(t%e& /(.*ti(n' As <(1 )&*,+ t%e 2(inte& s%(=s ;(t% t%e %*n) i.(n *n) t%e n*3e (? t%e .(/13n' W%en <(1 ,et ./(se t( t%e /e?t si)e (? * .(/13n+ * &e) *&&(= K.i&./e)L *22e*&s t( s%(= =%e&e t%e .(/13n CHA5teR 2#: TRACKING !INANCE WITH RE5ORT F9

=i// en) 12 i? <(1 &e/e*se t%e 3(1se ;1tt(n'

TI5 T( &e3(ve * .(/13n ?&(3 * &e2(&t+ )&*, t%e /itt/e )i*3(n) s%(=n in !i,1&e 2#-11 (1t (? t%e &e2(&t =in)(='

(&tin, Re2(&ts I? * &e2(&t is s(&t*;/e+ <(1// see t%e (&t B< ;(x in t%e &e2(&t =in)(=s t((/;*&' W%en <(1 ?i&st ,ene&*te * s(&t*;/e &e2(&t+ t%e (&t B< ;(x is set t( De?*1/t+ =%i.% 3e*ns )i??e&ent t%in,s ?(& )i??e&ent &e2(&ts' !(& ex*32/e+ i? <(1 .&e*te * */es ;< C1st(3e& Det*i/ &e2(&t+ Q1i.0B((0s ,&(12s t&*ns*.ti(ns ;< .1st(3e&+ ;1t it s(&ts e*.% .1st(3e&s t&*ns*.ti(ns ?&(3 e*&/iest t( 3(st &e.ent' KQ1i.0B((0s s(&ts ;< (n/< (ne ?ie/) *t * ti3e'L

909

QUICKBOOKs 2014: tHe MIssInG

CU TOMIMING RE5ORT

CU TOMIMIN G t( s(&t t%e In t%e (&t B< )&(2-)(=n /ist+ .%((se t%e .(/13n <(1 =*nt t( 1se &e2(&t' As s((n *s <(1 .%*n,e t%e (&t B< ;(x t( s(3et%in, (t%e& t%*n De?*1/t+ t%e As.en)- in,GDes.en)in, ;1tt(n *22e*&s t( t%e &i,%t (? t%e (&t B< ;(x' KIt %*s * ;/1e *&&(= *n) t%e /ette&s A *n) M (n itN A *22e*&s *;(ve M =%en t%e s(&t (&)e& is *s.en)in,+ *n) M *22e*&s *;(ve A =%en t%e s(&t (&)e& is )es.en)in,'L C/i.0in, t%is ;1tt(n t(,,/es ;et=een s(&tin, in *s.en)in, *n) )es.en)in, (&)e&'

T%e ?ie/)s <(1 .*n 1se t( s(&t )e2en) (n t%e &e2(&t' !(& t%e */es ;< C1st(3e& 133*&< &e2(&t+ t%e (&t B< ;(x /ets <(1 .%((se ?&(3 (n/< t=( .(/13ns t( s(&t ;<: De?*1/t *n) T(t*/' De?*1/t s(&ts t%e &e2(&t ;< .1st(3e& n*3e in */2%*;eti.*/ (&)e&+ =%e&e*s T(t*/ s(&ts t%e &e2(&t ;< t%e t(t*/ s*/es ?(& e*.% .1st(3e&+ ?&(3 t%e s3*//- est t( t%e /*&,est )(//*& *3(1nt' On t%e (t%e& %*n)+ t%e */es ;< C1st(3e& Det*i/ &e2(&t in./1)es seve&*/ .(/13ns (? in?(&3*ti(n+ *n) <(1 .*n s(&t ;< *n< (? t%e3'

NOTE T%e M()i?< Re2(&t )i*/(, ;(xs Dis2/*< t*; */s( in./1)es * (&t B< )&(2-)(=n /ist' In t%is )i*/(, ;(x+ se/e.t t%e As.en)in, (& Des.en)in, (2ti(n t( .%*n,e t%e s(&t (&)e&'

!i/te&in, Re2(&ts Det*i/ &e2(&ts Kt%e (nes t%*t /ist in)ivi)1*/ t&*ns*.ti(nsL 3i,%t s%(= 3(&e in?(&3*- ti(n t%*n <(1 =*nt' !(& ex*32/e+ * 51&.%*ses ;< Ite3 Det*i/ &e2(&t .(1/) &1n 2*,e *?te& 2*,e+ /istin, <(1& =ee0/< 21&.%*ses (? T1&t/e C%(=' !i/te&in, * &e2(&t &e3(ves t&*ns*.ti(ns t%*t )(nt 3eet <(1& .&ite&i*+ s( <(1 .*n %(3e in (n D1st t%e T1&t/e C%(= 21&.%*ses ?&(3 M<&t/es T1&t/e M*&t'

In Q1i.0B((0s+ <(1 .*n *22/< *s 3*n< ?i/te&s *s <(1 =*nt *t t%e s*3e ti3e' E*.% ?i/te& *))s (ne test t%*t * t&*ns*.ti(n %*s t( 2*ss t( *22e*& in <(1& &e2(&t' !(& ex*32/e+ =%en <(1 set t%e )*te &*n,e ?(& * &e2(&t+ =%*t <(1&e &e*//< )(in, is *))in, * ?i/te& t%*t &est&i.ts t&*ns*.ti(ns t( t%e (nes t%*t %*22ene) ;et=een

t%e st*&tin, *n) en)in, )*tes' T%en+ i? <(1 =*nt t( ?in) t%e s*/es ?(& (n/< <(1& .(&2(&*te .1st(3e&s+ <(1 .*n *)) * ?i/te& ;*se) (n t%e C1st(3e& T<2e ?ie/)'

;1i/t-in &e2(&t ;< *))in, ext&* ?i/te&s (& e)itin, (& &e3(vin, t%e existin, (nes' He&es %(=:

1' In t%e &e2(&ts =in)(=+ ./i.0 C1st(3iQe Re2(&t *n) t%en+ in t%e M()i?< Re2(&t )i*/(, ;(x+ ./i.0 t%e !i/te&s t*;'

T%e /e?t si)e (? t%e t*; /ets <(1 .%((se t%e ?ie/) <(1 =*nt t( ?i/te& ;< *n) s2e.i?< t%e ?i/te&s test' T%e &i,%t si)e (? t%e t*; /ists *// t%e ?i/te&s t%*t *&e .1&&ent/< *22/ie)'

Q1i.0B((0s 2&(vi)es )(Qens (? ?i/te&s+ ?&(3 t%e 3(st .(33(nOs1.% *s )*tes+ ite3s+ *n) t&*ns*.ti(n t<2esOt( t%(se <(1 =(nt *22/< ve&< (?ten Ki? eve&L+ s1.% *s W(&0e&s C(32 C()es *n) !OB Kt%*ts 4?&ee (n ;(*&)+J )is.1sse) (n 2*,e 778L'

2' In t%e C%((se !i/te& /ist+ se/e.t t%e ?ie/) <(1 =*nt t( ?i/te& ;<'

De2en)in, (n t%e ?ie/) <(1 .%((se+ Q1i.0B((0s (??e&s )i??e&ent .&ite&i*+ (ne ex*32/e (? =%i.% is s%(=n in !i,1&e 2#-12'

B1i/t-in &e2(&ts */&e*)< %*ve ?i/te&s+ ;1t <(1 .*n .1st(3iQe *

CU TOMIMIN G

! i GURE 2#-12 W%en <(1 2i.0 * ?ie/) in t%e C%((se !i/te& /ist+ t%e .&ite&i* ?(& t%*t ?ie/) *22e*&' I? <(1&e n(t s1&e =%*t * ?ie/) *n) its .&ite&i* settin,s )(+ ./i.0 t%e 4Te// 3e 3(&eJ ;1tt(n t( (2en t%e Q1i.0B((0s He/2 =in)(= t( t%e t(2i. *;(1t t%*t ?i/te&'

#' Usin, t%e )&(2-)(=n /ists (& (2ti(ns t%*t *22e*&+ s2e.i?< t%e ?i/te& .&ite&i* <(1 =*nt t( *22/<'

!(& inst*n.e+ i? <(1 ?i/te& ;< *..(1nt+ in t%e A..(1nt )&(2-)(=n /ist+ <(1 .*n .%((se * .*te,(&< s1.% *s 4A// ;*n0 *..(1ntsJN .%((se 4M1/ti2/e *..(1ntsJ *n) t%en ./i.0 e*.% (ne <(1 =*nt t( in./1)eN (& ./i.0 * sin,/e *..(1nt' W%*teve& (2ti(n <(1 .%((se+ Q1i.0B((0s *))s t%e ?i/te& t( t%e C1&&ent !i/te& C%(i.es /ist'

I? <(1 .%((se * n13e&i. ?ie/)+ <(1 .*n s2e.i?< * test+ /i0e 4^\J K,&e*te& t%*n (& eH1*/ t(L *n) t%en s2e.i?< t%e test v*/1e' !(& ex*32/e+ t( /((0 ?(& inv(i.es t%*t *&e /*te ;< #0 )*<s (& 3(&e+ .%((se A,in, ?(& t%e ?i/te&+ se/e.t t%e 4^\J (2ti(n+ *n) t%en t<2e #0 in t%e text ;(x+ *s s%(=n in !i,1&e 2#-12'

4' T( &e3(ve * ?i/te&+ se/e.t it in t%e C1&&ent !i/te& C%(i.es /ist+ *n) t%en ./i.0 Re3(ve e/e.te) !i/te&'

Q1i.0B((0s &e3(ves t%e ?i/te& ?&(3 t%e /ist'

6' T( e)it * ?i/te&+ in t%e C1&&ent !i/te& C%(i.es ;(x+ se/e.t t%e ?i/te& <(1 =*nt t( .%*n,e' T%en+ in t%e C%((se !i/te& se.ti(n+ 3*0e t%e .%*n,es <(1 =*nt'

7' C/i.0 OK t( see <(1& &e2(&t =it% t%e ne= ?i/te&s *22/ie)'

CU TOMIMIN G ;1t <(1 .*n .%((se ?&(3 seve&*/ ?ie/)s .(33(n t( *// (? t%e3' !(& ex*32/e+ ?ie/)s /i0e C(32*n< N*3e+ Re2(&t Tit/e+ *n) D*te 5&e2*&e) *&e (2ti(ns ?(& %e*)e&s+ *n) 2*,e n13;e& is (ne (2ti(n ?(& ?((te&s' T( .%*n,e t%e %e*)e& *n) ?((te& .(ntents (? t%e &e2(&t <(1&e =(&0in, (n+ in t%e M()i?< Re2(&t )i*/(, ;(x+ ./i.0 t%e He*)e&G !((te& t*; K!i,1&e 2#-1#L'

NOTE $(1 3*< n(ti.e t%*t+ (n t%e M()i?< Re2(&t )i*/(, ;(xs He*)e&G!((te& t*;+ t%e D*te 5&e2*&e) )&(2- )(=n /ist &e*)s s(3et%in, /i0e 412G#1G01'J D(nt =(&&<: T%*t )*te )(esnt 3e*n t%*t Q1i.0B((0s ,*t%e&s )*t* ?&(3 t%e <e*& 2001' T%e D*te 5&e2*&e) settin, si32/< /ets <(1 .%((se t%e )*te ?(&3*t t%*t t%e &e2(&t 1ses'

Q1i.0B((0s *1t(3*ti.*//< 21//s )*t* ?&(3 <(1& .(32*n< ?i/e t( ?i// in t%e %e*)e& *n) ?((te& text ;(xes' !(& ex*32/e+ i? <(1 1se * ;1i/t-in */es ;< C1st(3e& Det*i/ &e2(&t+ t%e 2&(,&*3 21ts <(1& .(32*n<s n*3e in t%e C(32*n< N*3e ;(x' I? <(1 %*ve * 3(&e e/(H1ent tit/e ?(& t%e &e2(&t+ t<2e it in t%e Re2(&t Tit/e ;(x'

TI5 T( set st*n)*&)s ?(& *// &e2(&t %e*)e&s *n) ?((te&s+ .%((se E)it>5&e?e&en.es>Re2(&ts A G&*2%s K2*,e 77#L' C/i.0 t%e C(32*n< 5&e?e&en.es t*;' I? t%e 4De?*1/t ?(&3*ttin, ?(& &e2(&tsJ .%e.0;(x is t1&ne) (n+ t1&n it (??+ *n) t%en ./i.0 t%e !(&3*t ;1tt(n' In t%e Re2(&t !(&3*t 5&e?e&en.es )i*/(, ;(x t%*t *22e*&s+ set t%e ?ie/)s <(1 =*nt'

T%e He*)e&G!((te& t*;s %(= !((te& In?(&3*ti(n se.ti(n in./1)es t%e Ext&* !((te& Cine ;(x+ =%e&e <(1 .*n t<2e =%*teve& <(1 =*nt' T%is text isnt *ss(.i*te) =it% *n< ?ie/) in Q1i.0B((0s+ s( its ;/*n0 1n/ess <(1 ente& s(3et%in,' W%*teve& <(1 t<2e %e&e *22e*&s in t%e ;(tt(3-/e?t .(&ne& (? t%e &e2(&t 2*,e'

CU TOMIMIN Re2(&t He*)e&s *n) !((te&s G T%e /*st .%e.0;(x in ;(t% t%e %(= He*)e& In?(&3*ti(n *n) %(= !((te& In?(&3*ti(n se.ti(ns .(nt&(/s $(1 )(nt %*ve .(32/ete .(nt&(/ (ve& =%*t *22e*&s in &e2(&t t%e 2*,es (n =%i.% t%e %e*)e&s *n) ?((te&s *22e*&' T( .(nse&ve 2*2e&+ t1&n (?? t%e 45&int %e*)e& (n 2*,es *?te& ?i&st 2*,eJ .%e.0;(x s( Q1i.0B((0s in./1)es t%e %e*)e& (n t%e ?i&st 2*,e (n/<' I? <(1 =*nt t( (3it t%e 2*,e n13;e& ?&(3 t%e ?i&st 2*,e+ t1&n (?? t%e 45&int ?((te& (n ?i&st 2*,eJ .%e.0;(x'

T%e &i,%t si)e (? t%e He*)e&G!((te& t*; is t%e 5*,e C*<(1t se.ti(n+ =%i.% ,ives <(1 s(3e .(nt&(/ (ve& t%e 2(siti(n (? %e*)e& *n) ?((te& ?ie/)s+ *s ex2/*ine) in !i,1&e 2#-1#'

!(nts *n) N13;e&s T%e ?(nts *n) ?(&3*ttin, <(1 1se t( )is2/*< n13;e&s in &e2(&ts )(esnt .%*n,e t%e 1n)e&/<in, ?in*n.i*/ 3ess*,e+ ;1t *n *tt&*.tive *n) e*s<-t(-&e*) &e2(&t .*n 3*0e * ,(() i32&essi(n' B1st /i0e t%e ?ie/)s t%*t *22e*& in t%e %e*)e& *n) ?((te&+ <(1 .*n set Q1i.0B((0s 2&e?e&en.es t( *ssi,n t%e s*3e ?(nt *n) n13;e& ?(&3*ts ?(& *// <(1& &e2(&ts Ksee 2*,e 776L' On t%e (t%e& %*n)+ .%*n,in, ?(nts )i&e.t/< in * &e2(&t is H1i.0 *n) %*s t%e *))e) *)v*nt*,e (? /ettin, <(1 see ex*.t/< =%*t t%e &e2(&t /((0s /i0e =it% t%e ne= ?(&3*ttin,+ *s !i,1&e 2#-14 s%(=s'

CU TOMIMIN G

! i GURE 2#-1# I? <(1 =*nt t( &e*/i,n t%e %e*)e& *n) ?((te& .(ntents+ in t%e A/i,n3ent )&(2-)(=n /ist+ .%((se Ce?t+ Ri,%t+ Cente&e)+ (& t*n)*&)' Q1i.0B((0s initi*//< .%((ses t*n)*&)+ =%i.% .ente&s t%e C(32*n< n*3e *n) tit/eN 2/*.es t%e )*te+ ti3e+ *n) &e2(&t ;*sis K.*s% (& *..&1*/L (n t%e /e?tN *n) 21ts t%e ext&* /ine *n) 2*,e n13;e& in t%e /e?t *n) &i,%t .(&ne&s (? t%e ?((te&'

I? <(1 */&e*)< %*ve t%e M()i?< Re2(&t )i*/(, ;(x (2en+ ./i.0 t%e !(nts A N13;e&s t*;' T%e !(nts se.ti(n (n t%e /e?t si)e (? t%e t*; /ists t%e )i??e&ent text e/e3ents in t%e &e2(&t+ s1.% *s C(/13n C*;e/s+

CU TOMIMIN Re2(&t He*)e&s *n) !((te&s G )(nt %*ve .(32/ete (ve& =%*t *22e*&s in &e2(&t C(32*n< N*3e+ *n) $(1 T&*ns*.ti(ns' T( .%*n,e *.(nt&(/ ?(nt+ se/e.t *n e/e3ent *n) t%en ./i.0 t%e C%*n,e !(nt ;1tt(n+ =%i.% (2ens t%e s*3e )i*/(, ;(x <(1 ,et =%en <(1 &i,%t-./i.0 t%e e/e3ent in t%e &e2(&t Ks%(=n in !i,1&e 2#-14L'

T%e &i,%t si)e (? t%e !(nts A N13;e&s t*; %*s (2ti(ns ?(& .%*n,in, t%e *22e*&- *n.e (? n13;e&s' Ne,*tive n13;e&s *&e 1s1*//< s(3et%in, t( 2*< *ttenti(n t( in t%e ?in*n.i*/ =(&/)+ s( *..(1nt*nts 1se seve&*/ 3et%()s t( 3*0e t%e3 st*n) (1t' I? <(1&e n(t s1&e =%i.% st</e (? ne,*tive n13;e& <(1 /i0e+ .%((se *n (2ti(n *n) t%en .%e.0 (1t t%e n13;e& in t%e Ex*32/e *&e*' $(1 .*n .%((se *3(n, t%&ee =*<s (? s%(=in, ne,*tive n13;e&s:

: N(&3*//<' T%is (2ti(n s%(=s ne,*tive n13;e&s 2&e.e)e) ;< * 3in1s si,n: E1200'

: In 5*&ent%eses' T%is (2ti(n 21ts ne,*tive n13;e&s in 2*&ent%eses =it%(1t * 3in1s si,n: K1200L'

: Wit% * T&*i/in, Min1s' T%is (2ti(n 2/*.es t%e 3in1s si,n *?te& t%e n13;e&: 1200E'

TI5 I? <(1 1se * .(/(& 2&inte& (& )is2/*< &e2(&ts (n <(1& .(321te& s.&een+ 3*0e ne,*tive n13;e&s even %*&)e& t( i,n(&e ;< t1&nin, (n t%e In B&i,%t Re) .%e.0;(x'

! i GURE 2#-14 In * &e2(&t =in)(=+ &i,%t-./i.0 t%e text <(1 =*nt t( ?(&3*t+ s1.% *s * &(= /*;e/+ * .(/13n /*;e/+ (& * v*/1e' T%en .%*n,e t%e ?(&3*t in t%e )i*/(, ;(x t%*t (2ens' KOt%e& t%*n t%e )i*/(, ;(xs tit/eO=%i.% in)i.*tes t%e &e2(&t e/e3ent <(1&e ?(&3*ttin,Ot%e .%(i.es *&e t%e s*3e ?(& eve&< e/e3ent'L W%en <(1 ./i.0 OK+ Q1i.0B((0s (2ens * C%*n,in, !(nt )i*/(, ;(x t%*t *s0s i? <(1 =*nt t( .%*n,e *// &e/*te) ?(nts' I? <(1 ./i.0 N(+ it .%*n,es t%e ?(nt ?(& (n/< t%e e/e3ent <(1 .%(se' I? <(1 ./i.0 $es+ it .%*n,es &e/*te) e/e3entsO(?ten t%e enti&e &e2(&t' I? <(1 )(nt /i0e t%e ?(&3*t+ &i,%t-./i.0 t%e text *n) t&< s(3et%in, e/se'

T( 3*0e ;i, n13;e&s e*sie& t( &e*)+ in t%e %(= A// N13;e&s se.ti(n+ t1&n (n t%e Divi)e) B< 1000 .%e.0;(x' T%is &e3(ves (ne t&i( (? Qe&(s ?&(3 n13;e&s in t%e &e2(&tOs( t%*t S#60+000+000 s%(=s 12 *s S#60+000+ ?(& ex*32/eO*n) *))s 4KS in 1+000sLJ t( t%e &e2(&ts %e*)e&' An)+ i? * s133*&< &e2(&t

MEMORIMIN G Ks1.% *s C1st(3e& B*/- *n.e 133*&<L ten)s t( .(nt*in 3(st/< Qe&( v*/1es+ <(1 .*n 0ee2 it /e*n ;< t1&nin, (n t%e Ex.e2t Me&( A3(1nts .%e.0;(x' T%*t =*<+ t%e &e2(&t (3its *n< &(=s =%(se v*/1es *&e Qe&(+ s1.% *s .1st(3e&s =%( )(nt (=e <(1 *n< 3(ne<' KT%is .%e.0;(x )(esnt *22e*& (n t%e !(nts A N13;e&s t*; i? <(1&e .1st(3iQin, * t&*ns*.ti(n-;*se) &e2(&t+ s1.% *s C1st(3e& B*/*n.e Det*i/'L T1&n (n t%e Wit%(1t Cents .%e.0;(x t( s%(= (n/< =%(/e )(//*&s'

Me3(&iQin, Re2(&ts

I? <(1 t*0e t%e ti3e t( .1st(3iQe * &e2(&t s( it /((0s D1st t%e =*< <(1 =*nt+ it) ;e si//< t( D132 t%&(1,% t%(se s*3e %((2s eve&< ti3e <(1 &1n t%*t &e2(&t' B< 3e3(&iQ- in, 3()i?ie) &e2(&ts+ <(1 .*n &1n t%e3 *,*in *n) *,*in =it% *// <(1& .1st(3iQ*ti(ns

D1st ;< .%((sin, Re2(&ts>Me3(&iQe) Re2(&ts *n) t%en 2i.0in, t%e &e2(&ts n*3e (n t%e *22&(2&i*te s1;3en1'

W%en <(1 3e3(&iQe * &e2(&t+ Q1i.0B((0s &e3e3;e&s <(1& settin,sO/i0e )*te &*n,e *n) ?i/te& .&ite&i*O;1t n(t t%e )*t* itse/?' ( i? <(1 3e3(&iQe * &e2(&t =%(se )*te &*n,e is set t( T%is M(nt%+ ?(& ex*32/e+ t%e &e2(&t s%(=s t%e &es1/ts ?(& B1ne =%en <(1 &1n it in B1ne *n) &es1/ts ?(& De.e3;e& =%en <(1 &1n it in De.e3;e&'

He&es %(= t( 3e3(&iQe * &e2(&t <(1ve .1st(3iQe):

1' Revie= t%e &e2(&t t( 3*0e s1&e it %*s t%e in?(&3*ti(n *n) ?(&3*ttin, <(1 =*nt'

I? <(1 n(ti.e /*te& t%*t <(1 3isse) * settin,+ <(1 .*n 3*0e t%*t .%*n,e *n) 3e3(&iQe t%e &e2(&t *,*in'

NOTE $(1 .*n */s( s%*&e 3e3(&iQe) &e2(&ts =it% (t%e&s in t%e Int1it C(331nit<+ *s )es.&i;e) in t%e ;(x (n 2*,e 6F7' T( s%*&e * 3e3(&iQe) &e2(&t =%i/e t%e Me3(&iQe Re2(&t )i*/(, ;(x is (2en+ t1&n (n t%e 4 %*&e t%is &e2(&t te32/*te =it% (t%e&sJ .%e.0;(x'

2' In t%e &e2(&ts =in)(=+ ./i.0 t%e Me3(&iQe ;1tt(n'

Q1i.0B((0s (2ens t%e Me3(&iQe Re2(&t )i*/(, ;(x+ =%i.% is s3*// *n) t( t%e 2(int' I? <(1&e 3e3(&iQin, * st*n)*&) &e2(&t+ t%e )i*/(, ;(x .(nt*ins * N*3e ;(x *n) * .%e.0;(x ?(& .%((sin, * 3e3(&iQe) &e2(&t ,&(12'

#' In t%e N*3e ;(x+ t<2e * n*3e t%*t in)i.*tes =%*t t%e &e2(&t s%(=s+ /i0e De*);e*t C1st(3e&s'

I? <(1&e &e3e3(&iQin, *n existin, 3e3(&iQe) &e2(&t+ t%e )i*/(, ;(x .(nt*ins Re2/*.e+ Ne=+ *n) C*n.e/ ;1tt(ns' C/i.0 Re2/*.e t( &e-3e3(&iQe t%e existin, &e2(&t =it% t%e ne= settin,s' C/i.0 Ne= t( .&e*te * ne= 3e3(&iQe) &e2(&t ?&(3 t%e .1&&ent (ne'

4' I? <(1 =*nt t( s*ve t%e &e2(&t in * s2e.i*/

,&(12+ t1&n (n t%e *ve in Me3(- &iQe) Re2(&t G&(12 .%e.0;(x+ *n) t%en MEMORIMIN .%((se t%e *22&(2&i*te ,&(12' G Q1i.0B((0s .(3es =it% seve&*/ ;1i/t-in ,&(12s /i0e A..(1nt*nt+ C(32*n<+ *n) C1st(3e&s+ =%i.% *22e*& (n t%e Me3(&iQe) Re2(&ts s1;3en1 s%(=n in !i,1&e 2#-16' B1t <(1 .*n */s( .&e*te <(1& (=n ,&(12s+ *s t%e ;(x (n 2*,e 70F ex2/*ins'

MEMORIMING RE5ORT

6' C/i.0 OK t( 3e3(&iQe t%e &e2(&t'

@(i/aO<(1&e )(ne' I? <(1&e ,(in, t( 1se t%e &e2(&t (ve& *n) (ve&+ .(nsi)e& *))in, it t( t%e !*v(&ite Re2(&ts 3en1 K2*,e 6F9L (& t( Q1i.0B((0s i.(n ;*& K2*,e #0L s( <(1 .*n &1n it ;< .%((sin, it ?&(3 t%e Re2(&t>!*v(&ite Re2(&ts 3en1 (& ./i.0in, its i.(n+ &es2e.tive/<'

! i GURE 2#-16 T%e Me3(&iQe) Re2(&ts s1;3en1 )is2/*<s Q1i.0B((0s ;1i/t-in &e2(&t ,&(12s *n) *n< &e2(&t ,&(12s <(1 .&e*te' T( .%((se * &e2(&t ?&(3 * ,&(12+ 21t <(1& .1&s(& (ve& t%e ,&(12s n*3e *n) t%en .%((se t%e &e2(&t <(1 =*nt t( &1n' I? <(1 )(nt 3e3(&iQe * &e2(&t t( * ,&(12+ t%e &e2(&t *22e*&s *;(ve t%e ,&(12s (n t%e s1;3en1+ /i0e t%e e.&et t*s% O&)e&s &e2(&t /iste) %e&e K.i&./e)L'

TI5 T%e Me3(&iQe) Re2(&t Cist =in)(= .(3es in %*n)< i? <(1 =*nt t( e)it (& )e/ete &e2(&ts' T( )is2/*< it+ .%((se Re2(&ts>Me3(&iQe) Re2(&ts>Me3(&iQe) Re2(&ts Cist' In t%e =in)(=+ se/e.t t%e &e2(&t <(1 =*nt t( =(&0 (n+ *n) t%en ./i.0 Me3(&iQe) Re2(&t *t t%e ;(tt(3 (? t%e =in)(=' !&(3 t%e )&(2-)(=n 3en1+ .%((se E)it Me3(&iQe) Re2(&t t( .%*n,e t%e &e2(&ts n*3e (& t%e ,&(12 =%e&e its 3e3(&iQe)+ (& .%((se De/ete Me3(&iQe) Re2(&t t( e/i3in*te it ?&(3 t%e /ist'

TROUBCE HOOTING MOMENT

T%e Me3(&iQe) G&(12 D(esnt Exist

T%e Me3(&iQe Re2(&t )i*/(, ;(x )(esnt in./1)e * =*< t( .&e*te * ne= 3e3(&iQe) ,&(12' T%*ts ;e.*1se <(1 %*ve t( .&e*te * 3e3(&iQe) ,&(12 ;e?(&e <(1 .*n *)) * &e2(&t t( it' He&es t%e se.&et t( .&e*tin, * 3e3(&iQe) ,&(12: 1' C%((se Re2(&ts>Me3(&iQe) Re2(&ts>Me3(&iQe) Re2(&t Cist' Q1i.0B((0s (2ens t%e Me3(&iQe) Re2(&t Cist =in)(=+ =%i.% in./1)es 3e3(&iQe) ,&(12s *n) t%e &e2(&ts t%e< .(nt*in'

2' At t%e ;(tt(3 (? t%e =in)(=+ ./i.0 Me3(&iQe) Re2(&t> Ne= G&(12' #' In t%e Ne= Me3(&iQe) Re2(&t G&(12 )i*/(, ;(x+ t<2e t%e ,&(12s n*3e+ *n) t%en ./i.0 OK' N(=+ =%en <(1 3e3(&iQe * &e2(&t+ t%e ne= ,&(12 *22e*&s in t%e *ve in Me3(&iQe) Re2(&t G&(12 )&(2-)(=n /ist'

=*22in, Re2(&ts Bet=een C(32*n< !i/es 122(se <(1&e (ne (? seve&*/ ;1siness (=ne&s =%( 3eet t( s%*&e i)e*s' (3e (? <(1& .(//e*,1es &*ve *;(1t t%e Q1i.0B((0s &e2(&ts t%e<ve .1st(3iQe)+ *n) <(1) /i0e t( 1se t%e &e2(&ts t%e<ve .&e*te)' I? t%e<&e =i//in, t( s%*&e t%ei& i)e*s+ <(1 .*n s=*2 &e2(&ts ;< t&*)in, &e2(&t te32/*te ?i/es' O&+ i? <(1 =*nt t( s%*&e <(1& &e2(&ts =it% * ;&(*)e& *1)ien.e+ <(1 .*n s%*&e t%e3 =it% t%e =%(/e Int1it C(331nit< *s )es.&i;e) in t%e ;(x (n 2*,e 6F7'

WA55IN G Ex2(&tin, * Re2(&t Te32/*te $(1 .*n ex2(&t &e2(&t te32/*tes (n/< i? <(1 %*ve Q1i.0B((0s 5&e3ie& (& Ente&2&ise (/1ti(ns' W%et%e& <(1 ex2(&t (ne &e2(&t (& *n enti&e ,&(12+ Q1i.0B((0s st(&es t%e &e2(&t settin,s in * sin,/e ?i/e =it% t%e ?i/e extensi(n 'H;& K?(& 4Q1i.0B((0s &e2(&tJL' Be.*1se &e2(&t te32/*tes *&e 3e*nt t( 3(ve ;et=een Q1i.0B((0s .(32*n< ?i/es+ *// <(1 %*ve t( s2e.i?< *&e t%e &e2(&ts <(1 =*nt t( ex2(&t *n) t%e ?i/e t( =%i.% <(1 =*nt t( ex2(&t t%e3' He&es t%e 2&(.ess:

Re2(&t te32/*tes .(nt*in t%e /*<(1ts+ ?i/te&s+ *n) ?(&3*ttin, (? 3e3(&iQe) &e2(&ts' (3e(ne .*n ex2(&t * 3e3(&iQe) &e2(&t *s * &e2(&t te32/*te+ *n) s(3e(ne e/se .*n t%en i32(&t t%*t te32/*te t( s*ve t%e &e2(&t in * )i??e&ent .(32*n< ?i/e' !(& ex*32/e+ i? <(1& *..(1nt*nt /i0es t( see in?(&3*ti(n in ve&< s2e.i?i. =*<s+ s%e .*n ,ive <(1 * &e2(&t te32/*te ?i/e s( <(1 .*n 2&()1.e t%e &e2(&ts s%e =*nts t( see'

Re2(&t te32/*tes 2/*< =e// ;et=een )i??e&ent e)iti(ns (? Q1i.0B((0s K5&e3ie&+ 5&(+ *n) Ente&2&iseL *n) ?&(3 ve&si(n t( ve&si(n K2012+ 201#+ *n) s( (nL' H(=eve&+ %e&e *&e * .(12/e (? 2(ints t( 0ee2 in 3in):

: I? <(1 1se Q1i.0B((0s 5&(+ <(1 .*n (n/< i32(&t te32/*tes t%*t (t%e&s .&e*te' $(1 nee) Q1i.0B((0s 5&e3ie& (& Ente&2&ise (/1ti(ns t( ex2(&t &e2(&t te32/*tes'

: Q1i.0B((0s 2*t.%es .*n *??e.t t%e .(32*ti;i/it< ;et=een ve&si(ns+ s( <(1 3i,%t %*ve t( inst*// t%e 3(st &e.ent Q1i.0B((0s 12)*te K2*,e 781L i? <(1 =*nt t( 1se s(3e(ne e/ses &e2(&t te32/*tes' KI? t%e&es *n 12)*te (& ve&si(n in.(32*ti;i/it< iss1e =it% * &e2(&t te32/*te <(1 t&< t( i32(&t+ Q1i.0B((0s )is2/*<s * =*&nin, t( /et <(1 0n(='L

WA55IN G 1' C%((se Re2(&ts>Me3(&iQe) Re2(&ts>Me3(&iQe) Re2(&t Cist' COM5AN$ !ICE

Q1i.0B((0s (2ens t%e Me3(&iQe) Re2(&t Cist =in)(='

2'

e/e.t t%e &e2(&t (& 3e3(&iQe) ,&(12 t%*t <(1 =*nt t( ex2(&t'

!(& ex*32/e+ i? <(1& .1st(3iQe) &e2(&ts *&e *// 3e3(&iQe) in * ,&(12 <(1 .&e*te) n*3e) 2e.i*/ Re2(&ts+ se/e.t 2e.i*/ Re2(&ts'

NOTE In t%e Me3(&iQe) Re2(&t Cist+ <(1 .*n se/e.t (n/< * sin,/e &e2(&t (& * sin,/e ,&(12N Ct&/-./i.0in, *n) %i?t-./i.0in, )(nt se/e.t seve&*/ in)ivi)1*/ &e2(&ts'

WA55IN G COM5AN$ !ICE #' C/i.0 Me3(&iQe) Re2(&t>Ex2(&t Te32/*te'

Q1i.0B((0s (2ens t%e 2e.i?< !i/en*3e ?(& Ex2(&t )i*/(, ;(x+ =%i.% is n(t%in, 3(&e t%*n * *ve As )i*/(, ;(x t%*t *1t(3*ti.*//< sets t%e ?i/e t<2e t( 4Q1i.0B((0s Re2(&t !i/es KX'QBRL'J T%e 2&(,&*3 */s( 21ts t%e &e2(&t (& ,&(12s n*3e in t%e 4!i/e n*3eJ ;(x' I? <(1 =*nt t( 1se * )i??e&ent n*3e K(ne t%*t in./1)es t%e )*te <(1 ex2(&te) t%e &e2(&ts+ s*<L+ t<2e it in t%*t ;(x'

4' N*vi,*te t( t%e ?(/)e& =%e&e <(1 =*nt t( s*ve t%e te32/*te+ *n) t%en ./i.0 *ve'

Q1i.0B((0s s*ves t%e settin,s ?(& t%e &e2(&tKsL t( t%e ?i/e' T%e next se.ti(n te//s <(1 %(= t( i32(&t * &e2(&t te32/*te'

NOTE Q1i.0B((0s =(nt ex2(&t 3e3(&iQe) &e2(&ts =it% ?i/te&s t%*t &e?e&en.e *n *..(1nt+ .1st(3e&+ (& (t%e& ent&< s2e.i?i. t( <(1& .(32*n< ?i/e+ ;e.*1se t%(se &e2(&t ?i/te&s =(nt =(&0 in * .(32*n< ?i/e t%*t )(esnt .(nt*in t%*t *..(1nt+ .1st(3e&+ (& ent&<' I? <(1 t&< t( ex2(&t * te32/*te ?(& s1.% * &e2(&t+ <(1 see * Q1i.0B((0s 3ess*,e ;(x t%*t s1,,ests <(1 /((0 ?(& ?i/te& settin,s t%*t =(1/)nt =(&0 in *n(t%e& .(32*n< ?i/e' C/i.0 OK t( ./(se t%e 3ess*,e ;(x'

I32(&tin, Re2(&t Te32/*tes I32(&tin, &e2(&ts ?&(3 * te32/*te ?i/e is even e*sie& t%*n ex2(&tin, &e2(&t te32/*tes' In t%e Me3(&iQe) Re2(&t Cist =in)(= KRe2(&ts>Me3(&iQe) Re2(&ts>Me3(&iQe) Re2(&t CistL+ ./i.0 Me3(&iQe) Re2(&t>I32(&t Te32/*te' Q1i.0B((0s (2ens t%e e/e.t !i/e t( I32(&t )i*/(, ;(x =it% t%e 4!i/es (? t<2eJ ;(x set t( 4Q1i.0B((0s Re2(&ts !i/es KX'QBRL'J A// <(1 %*ve t( )( is n*vi,*te t( t%e ?(/)e& t%*t .(nt*ins t%e &e2(&t te32/*te ?i/e *n) )(1;/e-./i.0 t%e QUICKBOOKs 2014: tHe MIssInG

9F9

?i/en*3e K(& se/e.t t%e ?i/en*3e *n) t%en ./i.0 O2enL'

WA55IN G 3e3(&iQe) &e2(&t ,&(12' T%en ./i.0 OK t( s*ve t%e &e2(&t te32/*te in <(1& .(32*n< ?i/e'

W%en <(1 )( t%*t+ Q1i.0B((0s (2ens * )i??e&ent )i*/(, ;(x )e2en)in, (n =%et%e& <(1&e i32(&tin, (ne &e2(&t (& * ,&(12:

: Re2(&t ,&(12' W%en <(1 i32(&t * &e2(&t ,&(12+ Q1i.0B((0s (2ens t%e I32(&t Me3(&iQe) Re2(&ts G&(12 Wit% N*3e )i*/(, ;(x *n) ?i//s in t%e N*3e ;(x =it% t%e ,&(12s n*3e ?&(3 t%e (&i,in*/ .(32*n< ?i/e+ ;1t <(1 .*n t<2e * )i??e&ent n*3e' W%en <(1 ./i.0 OK+ t%e 2&(,&*3 *))s t%e ,&(12 n*3e t( <(1& .(32*n< ?i/e *n) s*ves *// t%e i32(&te) &e2(&ts in t%*t ,&(12 =it% t%ei& (&i,in*/ n*3es'

NOTE I? <(1 t&< t( i32(&t * &e2(&t (& ,&(12 =it% t%e s*3e n*3e *s * &e2(&t (& ,&(12 t%*ts */&e*)< in <(1& .(32*n< ?i/e+ Q1i.0B((0s )is2/*<s * =*&nin, *n) &e.(33en)s t%*t <(1 .%*n,e t%e n*3e (? t%e &e2(&t (& ,&(12 <(1&e i32(&tin,' C/i.0 OK *n) t%en .%*n,e t%e i32(&te) &e2(&t (& ,&(12s n*3e ;e?(&e <(1 s*ve it'

: in,/e &e2(&t' Q1i.0B((0s (2ens t%e Me3(&iQe Re2(&t )i*/(, ;(x' As <(1 =(1/) i? <(1 =e&e 3e3(&iQin, * .1st(3 &e2(&t (? <(1& (=n )esi,n+ in t%e N*3e ;(x+ t<2e t%e n*3e <(1 =*nt ?(& t%e &e2(&t+ *n) i? <(1 =is%+ .%((se * 999 QUICKBOOKs 2014: tHe MIssInG

5ART 4

Q1i.0B((0s 5(=e&

CHA5TER 24: B*n0in, On/ine =it% Q1i.0B((0s

CHA5TER 26: C(n?i,1&in, 5&e?e&en.es t( !it $(1& C(32*n<

CHA5TER 27: Inte,&*tin, Q1i.0B((0s =it% Ot%e& 5&(,&*3s

CHA5TER 28: C1st(3iQin, Q1i.0B((0s

CHA5TER 2F: Kee2in, $(1& Q1i.0B((0s D*t* e.1&e

CHA5TER

24

B*n0in, On/ine =it% Q1i.0B((0s

< s<n.%&(niQin, <(1& &e*/-=(&/) ;*n0 *..(1nts =it% t%e ;*n0 *..(1nts in Q1i.0B((0s+ <(1 .*n )(=n/(*) <(1& B ;*n0 ;*/*n.es *n) t&*ns*.ti(ns int( <(1& Q1i.0B((0s .(32*n< ?i/e s( <(1// */=*<s 0n(= %(= 31.% .*s% <(1 %*ve (n %*n)' KT%e .(nne.ti(n <(1 set 12 ;et=een t%e t=( is .*//e) ;*n0 ?ee)s in Q1i.0101

ETTING U5 $OUR B((0s 2014+ t( )i??e&enti*te it ?&(3 (n/ine ;*n0in, t( t%*t <(1 2e&?(&3T%is ;< /(,,in, int( <(1& ;*n0 *..(1nt in .(nne.tin, Q1i.0B((0s t%e Inte&net'L .%*2te& ex2/*ins ACCOUNT (1tsi)e (? Q1i.0B((0s'L T%*t =*<+ ;e?(&e &e2*<in, <(1& *1nt t%e st*&t-12 3(ne< s%e /ent <(1+ <(1 .*n H1i.0/< 12)*te <(1& Q1i.0B((0s *..(1nts+ .%e.0 <(1& ;*/*n.e+ *n) ;e .e&t*in t%*t <(1 *&ent ,ivin, %e& * .%e.0 t%*t ;(1n.es'

Besi)es 3*n*,in, <(1& .*s% ?/(=+ ;*n0in, (n/ine is 31.% 3(&e .(nvenient t%*n t%e (/) 2*2e&;*se) 3et%()s (? <este&<e*&' !(& ex*32/e+ <(1 */&e*)< %*ve * /(t (? t&*ns*.ti(ns in <(1& Q1i.0B((0s *..(1nt &e,iste& K?&(3 &e.eivin, 2*<3ents *,*inst inv(i.es (& 3*0in, 2*<3ents t( <(1& ven)(&sL *n) <(1 .*n e*si/< 3*t.% t%ese t&*ns- *.ti(ns t( t%e (nes <(1 )(=n/(*) ?&(3 t%e ;*n0 s( <(1 0n(= %(= 31.% 3(ne< <(1 &e*//< %*ve in <(1& *..(1ntO*n) =%et%e& s(3e(ne is %e/2in, t%e3se/ves t( <(1& 3(ne< =it%(1t 2e&3issi(n' 5/1s <(1 .*n t&*ns?e& 3(ne< ;et=een <(1& 3(ne< 3*&0et *..(1nt *n) <(1& .%e.0in, *..(1nt =%en <(1 ?in) <(1&se/? *=*0e *t 2 *'3'

B*n0in, (n/ine */s( /ets <(1 2*< ;i//s =it%(1t %*vin, t( =&ite .%e.0s+ /i.0 st*32s+ (& =*/0 t( t%e 3*i/;(x' A?te& <(1 s1;3it 2*<3ent t&*ns*.ti(ns (n/ine+ t%e ;i//in, se&vi.e <(1 1se eit%e& t&*ns?e&s ?1n)s ?&(3 <(1& ;*n0 *..(1nt t( t%e ven)(&s+ (& ,ene&*tes *n) 3*i/s 2*2e& .%e.0s' On/ine ;i//in, */s( /ets <(1 set 12 &e.1&&in, ;i//s s( <(1 .*n ,( *;(1t <(1& ;1siness =it%(1t =(&&<in, *;(1t 3issin, * 2*<3ent'

A// t%is .(nvenien.e &eH1i&es s(3e set12' Q1i.0B((0s nee)s t( 0n(= %(= t( .(n- ne.t t( <(1& ;*n0+ *n) <(1& ;*n0 nee)s t( 0n(= t%*t <(1 =*nt t( 1se its (n/ine se&vi.es' KT%e ;(x (n 2*,e 716 ex2/*ins <(1& (2ti(ns i? <(1 %*vent <et s1..ee)e)

102

QUICKBOOKs 2014: tHe MIssInG

ER@ICE

(n/ine se&vi.es =it% <(1& ?in*n.i*/ instit1ti(n *n) set 12 ;*n0 ?ee)s in Q1i.0B((0s t( 2e&?(&3 *// t%ese t*s0s' On.e <(1& *..(1nts *n) ;*n0 ?ee)s *&e set 12 *n) (n/ine se&vi.es *.tiv*te)+ <(1// /e*&n %(= t( )(=n/(*) t&*ns*.ti(ns *n) 3*0e (n/ine 2*<- 3ents' An) i? <(1 ente& t&*ns*.ti(ns in <(1& .(32*n< ?i/e+ <(1// */s( /e*&n *;(1t 3*t.%in, t%e3 =it% t%e (nes <(1 )(=n/(*)O*n) .(&&e.tin, *n< )is.&e2*n.ies'

ettin, U2 $(1& A..(1nts ?(& On/ine e&vi.es

C(nne.tin, <(1& ;*n0 *..(1nts t( <(1& *..(1nts in Q1i.0B((0s is * /(t /i0e &1nnin, * )*tin, se&vi.e: $(1 %*ve t( 2&e2*&e e*.% 2*&ti.i2*nt ?(& t%e &e/*ti(ns%i2 *n) t%en ,et t%e3 t(,et%e&' T%e se&vi.es <(1 .*n s1;s.&i;e t( *n) t%e 2&i.e <(1 2*< )e2en) (n <(1& ?in*n.i*/ instit1ti(n+ ;1t t%e< ?*// int( (ne (? t%ese t%&ee .*te,(&ies:

: B*n0in, *..(1nt *..ess' T%is se&vi.e is 1s1*//< ?&ee' It /ets <(1 .%e.0 t&*ns*.- ti(n st*t1s *n) )(=n/(*) t&*ns*.ti(ns int( Q1i.0B((0s'

: C&e)itG.%*&,e .*&) *..ess' $(1 .*n )(=n/(*) .&e)it .*&) t&*ns*.ti(ns *s <(1 )( .%e.0in, t&*ns*.ti(ns+ *s /(n, *s <(1 set 12 <(1& .&e)it .*&) in Q1i.0B((0s *s * .&e)it .*&) *..(1nt K2*,e 62L *n) ente& in)ivi)1*/ .&e)it .*&) .%*&,es' ettin, 12 * .&e)it .*&) *s * ven)(& *n) ente&in, (n/< t%e 3(nt%/< ;i// 2*<- 3ent =(nt =(&0'

: 5*<3ent' T%is se&vi.e 1s1*//< .(3es =it% * ?ee+ ;1t its (?ten * ,(() )e*/ =%en <(1 .(nsi)e& t%e 2&i.e (? st*32s *n) 2&inte) .%e.0s'

NOTE A/t%(1,% Q1i.0B((0s .*n )(=n/(*) t&*ns*.ti(ns in )i??e&ent .1&&en.ies+ t%e 2&(,&*3s (n/ine ;i// 2*<3ent ?e*t1&e =(&0s (n/< =it% U' ' )(//*&E;*se) *..(1nts' ( i? <(1 %*ve * ;*n0 *..(1nt t%*t 1ses * ?(&ei,n .1&&en.<+ <(1 %*ve t( %*n)/e <(1& t&*ns*.ti(ns t%e (/)?*s%i(ne) =*<'

<(1& ?in*n.i*/ instit1ti(n' KI? <(1 1se 3(&e t%*n (ne ;*n0+ <(1 %*ve t( *22/< t( e*.% (ne se2*&*te/<'L C(nt*.t <(1& ?in*n.i*/ instit1ti(n t( ?in) (1t %(= t( *22/<'

W%en <(1& ?in*n.i*/ instit1ti(n 2&(.esses <(1& *22/i.*ti(n *n) sen)s <(1 * .(n- ?i&3*ti(n *n) * 5IN K2e&s(n*/ i)enti?i.*ti(n n13;e&L (& 2*ss=(&)+ .%e.0 t%*t t%e in?(&3*ti(n <(1 &e.eive)+ /i0e t%e *..(1nt n13;e&+ is .(&&e.t' T%en <(1&e &e*)< t( set 12 <(1& Q1i.0B((0s ;*n0 *..(1nt t( t*/0 t( <(1& &e*/-=(&/) ;*n0 *..(1nt'

NOTE I? <(1& ;*n0 is ;e%in) t%e ti3es *n) )(esnt (??e& (n/ine ;i// 2*<3ent+ Int1it is %*22< t( e*&n 3(&e (? <(1& ;1siness =it% its *))-(n ;i//-2*< se&vi.e' T( /e*&n *;(1t it+ .%((se B*n0in,>B*n0 !ee)s>Ce*&n A;(1t On/ine Bi// 5*<3ent' A ;&(=se& =in)(= (2ens t( t%e Int1it Q1i.0B((0s Bi// 5*< e&vi.e =e; 2*,e'

A22/<in, ?(& On/ine e&vi.es T%e ?i&st ste2 in /in0in, Q1i.0B((0s t( <(1& ;*n0 *..(1nts is t( *22/< ?(& (n/ine ;*n0in, se&vi.es =it%

ETTING U5 $OUR ACCOUNT ER@ICE

U5 TO 5EED

Q1i.0B((0s *n) $(1& Inte&net C(nne.ti(n

Q1i.0B((0s 1ses *n Inte&net .(nne.ti(n ?(& 3(&e t%*n (n/ine ;*n0in, K?(& ex*32/e+ )(=n/(*)in, *n< 12)*tes t( t%e 2&(- ,&*3+ *..essin, s122(&t+ *n) &1nnin, Q1i.0B((0s *))-(n se&vi.esL+ s( it */3(st */=*<s /*t.%es (nt( <(1& Inte&net .(n- ne.ti(n *1t(3*ti.*//< )1&in, inst*//*ti(n' I? Q1i.0B((0s (2ens * )i*/(, ;(x te//in, <(1 it .*nt ?in) *n Inte&net .(nne.ti(n+ .%((se He/2>Inte&net C(nne.ti(n et12' Q1i.0B((0s (2ens t%e Inte&net C(nne.ti(n et12 =iQ*&)+ =%i.% ,ives <(1 t%&ee (2ti(ns' T%e =iQ*&) *1t(3*ti.*//< se/e.ts 4Use 3< .(321te&s Inte&net .(nne.ti(n settin,s t( est*;/is% * .(nne.ti(n =%en t%is *22/i.*ti(n *..esses t%e Inte&net'J T%*ts 1s1*//< =%*t <(1 =*nt+ ;e.*1se t%is (2ti(n is ?(& In- te&net .(nne.ti(ns t%*t *&e */=*<s *v*i/*;/eO/i0e * .(32*n< net=(&0+ D C+ (& .*;/e' C/i.0 Next t( &evie= t%e .(nne.ti(n t%*t Q1i.0B((0s ?(1n)+ *n) t%en ./i.0 D(ne'

I? <(1 see te/e2%(ne i.(ns in t%e Inte&net C(nne.ti(n et12 =iQ*&)s 4Use t%e ?(//(=in, .(nne.ti(nJ ;(x+ t%e< &e2&esent Inte&net .(nne.ti(ns (t%e& t%*n */=*<s-(n .(nne.ti(ns K)i*/- 12 .(nne.ti(ns+ ?(& ex*32/eL' I? <(1 )i*/ int( t%e Inte&net t%&(1,% <(1& Inte&net se&vi.e 2&(vi)e&+ se/e.t t%is (2ti(n+ ./i.0 t%e .(nne.ti(n <(1 =*nt t( 1se+ *n) t%en ./i.0 D(ne' I? <(1 )(nt %*ve Inte&net *..ess+ )(nt ;(t%e& .%((sin, t%e t%i&) (2ti(n K4I )( n(t %*ve * =*< t( .(nne.t t( t%e Inte&net[JL' I? <(1 .%((se it *n) t%en ./i.0 Next+ t%e s.&een t%*t *22e*&s te//s <(1 =%*t <(1 */&e*)< 0n(=: t%*t <(1 %*ve t( si,n 12 =it% *n Inte&net se&vi.e 2&(vi)e&' Inste*)+ ./i.0 C*n.e/+ )( <(1& %(3e=(&0 t( ?in) *n Inte&net se&vi.e 2&(vi)e&+ *n) ,et (n/ine' W%en <(1 %*ve *n Inte&net .(nne.ti(n+ &et1&n t( t%is =iQ*&) *n) .%((se t%e *22&(2&i*te (2ti(n'

A.tiv*tin, On/ine e&vi.es ?(& $(1& Q1i.0B((0s A..(1nt W%en <(1 &e.eive * /ette& ?&(3 <(1& ;*n0 .(n?i&3in, t%*t <(1& (n/ine se&vi.es *&e &e*)< t( ,( *n) <(1 %*ve <(1& .1st(3e& ID *n) 2*ss=(&) 10# CHA5teR 24: BANKING ONCINE WITH

ETTING U5 $OUR K(& 5INL+ *// <(1 %*ve t(2' )(On is set * ;*n0 ?ee) ?(& <(1& .(&&es2(n)in, in Q1i.0B((0s t( t%e 12 4 te2 1: !in) <(1& ;*n0J s.&een K!i,1&e *..(1nt 24-2L+ ;e,in ACCOUNT 1se t%ese (n/ine se&vi.es'

T%e B*n0 !ee)

et12 =iQ*&) =*/0s <(1 t%&(1,% t%e ste2s:

1' C%((se B*n0in,>B*n0 !ee)s> et U2 B*n0 !ee) ?(& *n A..(1nt'

In t%e 3ess*,e ;(x t%*t (2ens+ ./i.0 $es t( ,ive Q1i.0B((0s 2e&3issi(n t( ./(se *n< (2en =in)(=s'

$(1 .*n */s( st*&t (n/ine set12 in t%e A)) Ne= A..(1nt =in)(= K2*,e 62L' W%en <(1 .&e*te * ne= *..(1nt+ t<2e t%e *..(1nt n13;e& *n) t%e &(1tin, n13;e&' T%en+ =%en <(1 s*ve t%e *..(1nt+ t%e et U2 B*n0 !ee) 3ess*,e ;(x *s0s i? <(1 =*nt t( set 12 (n/ine se&vi.es' C/i.0 $es t( set it 12 n(= (& N( t( )( it /*te&'

$et * t%i&) (2ti(n is t( %e*) t( t%e E)it A..(1nt =in)(= K2*,e 6FL *n) t%en ./i.0 t%e et U2 B*n0 !ee)s ;1tt(n *t t%e ;(tt(3 (? t%e =in)(='

N( 3*tte& =%i.% (? t%ese &(1tes <(1 .%((se+ Q1i.0B((0s /*1n.%es t%e B*n0 !ee) et12 =iQ*&)'

104

QUICKBOOKs 2014: tHe MIssInG

ER@ICE

(? <(1& ;*n0' W%en <(1 see <(1& ;*n0s n*3e in t%e M*t.%in, Res1/ts /ist+ ./i.0 it' O&+ i? <(1& ?in*n.i*/ instit1ti(n is (ne (? t%e 3(&e 2(21/*& (nes+ si32/< ./i.0 its /in0 in t%e /ist (n t%e &i,%t si)e (? t%e )i*/(, ;(x' Q1i.0B((0s .(nne.ts t( t%e Inte&net t( )(=n/(*) in?( *;(1t <(1& ;*n0' W%*t <(1 see )e2en)s (n t%e t<2e (? .(nne.ti(n <(1& ;*n0 (??e&s' I? <(1& ;*n0 .(n- ne.ts )i&e.t/< t( Q1i.0B((0s K2*,e 718L+ t%e s.&een t%*t *22e*&s *s0s i? <(1ve en&(//e) in <(1& ;*n0s (n/ine se&vi.es' I? <(1 %*vent+ .*// t%e ;*n0s n13;e& t%*ts )is2/*<e) (n t%e s.&een (& ./i.0 t%e /in0 t( its en&(//3ent site' I? <(1& ;*n0 )(esnt .(331ni.*te )i&e.t/< =it% Q1i.0B((0s+ <(1// see t%e M*n1*//< I32(&t T&*ns*.ti(ns )i*/(, ;(x inste*)+ =%i.% ex2/*insO<(1 ,1esse) itO%(= t( 3*n1*//< i32(&t t&*ns*.ti(ns int( <(1& *..(1nt K2*,e 719L'

! i GURE 24-2 In t%e 4Ente& <(1& ;*n0s n*3eJ ;(x+ st*&t t<2in, its n*3e' As <(1 t<2e+ Q1i.0B((0s )is2/*<s n*3es t%*t 3*t.% =%*t <(1ve t<2e) s( ?*&' W%en <(1 see <(1& ;*n0s n*3e in t%e M*t.%in, Res1/ts /ist+ ./i.0 it'

#' W%en <(1&e &e*)< t( .(nne.t+ ./i.0 C(ntin1e'

T%e 4 te2 2: C(nne.t T<(1& ;*n0s n*3eU t( Q1i.0B((0sJ s.&een *22e*&s'

4' !i// in t%e 4T;*n0 n*3eU Use& IDJ *n) 4T;*n0 n*3eU 5*ss=(&)J ;(xes+ *n) t%en ./i.0 C(nne.t'

T%e Use& ID is t%e ID t%*t t%e ;*n0 *ssi,ne) t( <(1 ?(& (n/ine se&vi.es *n) s%(1/) ;e (n t%e .(n?i&3*ti(n /ette& it sent <(1' I? <(1 )(nt %*ve <(1& ID *n) 2*ss=(&)+ ./i.0 t%e R *t t%e )i*/(, ;(xs t(2 &i,%t t( ./(se itN <(1 .*n &e2e*t t%is 2&(.ess *?te& <(1 &e.eive t%e3'

6' T%e next s.&een )is2/*<s t%e *..(1nts <(1 %*ve *t t%is ?in*n.i*/ instit1ti(n' In t%e Q1i.0B((0s A..(1nts .(/13n+ ./i.0 t%e )(=n *&&(= t( t%e &i,%t (? t%e 4 e/e.t existin, (& .&e*te ne=J ;(x ?(& t%e *..(1nt <(1 =*nt t( *.tiv*te *n) .%((se *n ent&<'

instit1ti(n+ <(1 %*ve t( &e2e*t t%e ste2s in t%is se.ti(n t( *.tiv*te e*.% *..(1nt *t t%*t instit1ti(n'

I? <(1 */&e*)< .&e*te) t%e ;*n0 *..(1nt in Q1i.0B((0s+ .%((se t%e *..(1nt in t%e )&(2-)(=n /ist' I? <(1 %*vent .&e*te) t%e *..(1nt+ .%((se ]C&e*te Ne= A..(1nt^+ ?i// in t%e ;(xes in t%e A)) Ne= A..(1nt =in)(= t%*t (2ens+ *n) t%en ./i.0 *ve A C/(se'

Ex.%*n,in, D*t* =it% $(1& B*n0

7' C/i.0 C(nne.t' $(1& ?in*n.i*/ instit1ti(n t*0es t%e /e*) in .(nt&(//in, %(= Q1i.0B((0s .*n .(331ni.*te =it% it' $(1& ;*n0 .*n set 12 t%is 2i2e/ine in t=( =*<s:

I? <(1& ;*n0 *..(1nt *n) Q1i.0B((0s *..(1nt .(nne.t+ t%e 4 1..ess`J 2*,e *22e*&s *n) t%e *..(1nts t*t1s .e// s2(&ts t%e /*;e/ 4A))e)'J On t%e (t%e& %*n)+ i? Q1i.0B((0s &*n int( * 2&(;/e3 .(nne.tin, t( <(1& ;*n0 *..(1ntOs1.% *s * t<2( in <(1& 1se& n*3e (& 2*ss=(&)O<(1// see *n e&&(& 3ess*,e' In t%*t .*se+ ./i.0 B*.0 t( .(&&e.t t%e 2&(;/e3 *n) t&< *,*in'

8' On t%e 4 1..ess`J s.&een+ ./i.0 C/(se'

T%*ts it` $(1& ;*n0 *..(1nt *n) Q1i.0B((0s *..(1nt *&e &e*)< t( ex.%*n,e in?('

NOTE I? <(1 si,ne) 12 ?(& (n/ine ;*n0in, se&vi.es =it% 3(&e t%*n (ne *..(1nt *t t%e s*3e ?in*n.i*/

: Di&e.t .(nne.ti(n 1ses * se.1&e Inte&net .(nne.ti(n t%*t /in0s )i&e.t/< t( <(1& ;*n0s .(321te&s' Wit%

t%is t<2e (? .(nne.ti(n t( <(1& ?in*n.i*/ instit1ti(n+ <(1 .*n )( t%in,s /i0e )(=n/(*) <(1& ;*n0 st*te3ents *n) t&*ns*.ti(ns+ t&*ns?e& ?1n)s ;et=een *..(1nts+ 2*< ;i//s (n/ine+ *n) e3*i/ <(1& ;*n0 K*s /(n, *s <(1& ;*n0 (??e&s t%(se se&vi.esL' I? <(1& ;*n0 1ses * )i&e.t .(nne.ti(n+ <(1 set 12 <(1& &eH1ests ?(& )(=n/(*)s+ ?1n)s t&*ns?e&s+ (n/ine ;i// 2*<3ents+ *n) e3*i/s in Q1i.0B((0s ;e?(&e <(1 .(nne.t'

ERCHANGING DATA WITH $OUR BANK

: We; C(nne.t 1ses * se.1&e .(nne.ti(n t( <(1& ;*n0s =e;site t( )(=n/(*) <(1& st*te3ent in?(' Wit% t%is t<2e (? .(nne.ti(n+ <(1 t%en %*ve t( i32(&t t%e )(=n/(*)e) in?(&3*ti(n int( Q1i.0B((0s'

NOTE Re,*&)/ess (? t%e t<2e (? .(nne.ti(n <(1 %*ve+ &e3e3;e& t%*t t%e (n/ine ;*/*n.e <(1 see 1s1*//< isnt * t&1e 2i.t1&e (? <(1& .*s% ;*/*n.e+ ;e.*1se it )(esnt s%(= *// t&*ns*.ti(ns+ s1.% *s .%e.0s <(1ve =&itten t%*t t%e ;*n0 %*snt &e.eive)'

ERCHANGING DATA WITH $OUR BANK Re,*&)/ess (? =%i.% t<2e (? .(nne.ti(n <(1 1se+ .(nne.tin, t( <(1& ?in*n.i*/ instit1- ti(n ;e,ins in t%e B*n0 !ee)s Cente& K.%((se B*n0in,>B*n0 !ee)s>B*n0 !ee)s Cente&L' T%e ?i&st ste2 in t%e 2&(.ess is ex.%*n,in, )*t* =it% <(1& ;*n0N <(1 sen) *n< (n/ine ;*n0in, ite3s <(1ve .&e*te)+ /i0e (n/ine ;i// 2*<3ents (& 3ess*,es <(1 =*nt t( sen) t( <(1& ?in*n.i*/ instit1ti(n' On.e <(1ve ex.%*n,e) )*t*+ Q1i.0B((0s t&ies t( 3*t.% t%e t&*ns*.ti(ns in <(1& .(32*n< ?i/e =it% t%e (nes <(1ve )(=n/(*)e)' I? it .*nt 3*t.% s(3e (? t%e t&*ns*.ti(ns+ <(1 ste2 in *n) te// it =%*t t( )(' T%e &est (? t%is .%*2te& ex2/*ins t%e =%(/e 2&(.ess'

Q1i.0B((0s On/ine B*n0in, M()es T%e B*n0 !ee)s Cente& (??e&s t=( 3()es t( s*tis?< eve&<(nes t*stes' Ex2&ess 3()e+ =%i.% is ne= in Q1i.0B((0s 2014+ %*s * /(t (? ni?t< ?e*t1&es' O& <(1 .*n sti.0 =it% C/*ssi. 3()e K?(&3*//< 0n(=n *s Re,iste& 3()e in e*&/ie& ve&si(ns (? Q1i.0B((0sL i? <(1 /i0e' He&es =%*t e*.% (ne )(es:

: Ex2&ess 3()e' T%e ;est ?e*t1&e (? t%is 3()eO=%i.% is .(ve&e) in )et*i/ ;e,innin, (n 2*,e 722Ois t%*t <(1 .*n 3*t.% )(=n/(*)e) t&*ns*.ti(ns t( *n< t&*ns*.ti(n in <(1& .(32*n< ?i/e =it%(1t /e*vin, t%e B*n0 !ee)s Cente&' !(& ex*32/e+ <(1 .*n 3*t.% * )(=n/(*)e) )e2(sit t( *n (2en inv(i.e (& * 2*i) inv(i.e =%e&e t%e 3(ne< is sittin, in t%e Un)e2(site) !1n)s *..(1nt K2*,e 771L+ (& si32/< *)) t%e )(=n/(*)e) t&*ns*.ti(n t( Q1i.0B((0s' $(1 .*n */s( *)) 31/ti2/e 1n3*t.%e) t&*ns*.ti(ns t( <(1& &e,iste& (& )e/ete )(=n/(*)e) ite3s t%*t <(1ve */&e*)< t*0en .*&e (? in Q1i.0B((0s'

In t%is 3()e+ t%e B*n0 !ee)s Cente& s%(=s <(1& (n/ine ;*n0 *..(1nts ;*/*n.e next t( t%e (ne ?&(3 <(1& Q1i.0B((0s *..(1nt' A?te& <(1 )(=n/(*) t&*ns*.ti(ns+ * st*t1s *&e* s133*&iQes t%e =(&0 t%e 2&(,&*3 %*s )(ne *n) =%*ts sti// /e?t t( )(' !(& ex*32/e+ <(1 .*n see %(= 3*n< t&*ns*.ti(ns Q1i.0B((0s 3*t.%e) *1t(3*ti.*//<+ %(= 3*n< nee) <(1& &evie=+ *n) %(= 3*n< <(1 *))e) (& .%*n,e)'

NOTE I? <(1 1se 31/ti2/e .1&&en.ies+ Ex2&ess 3()e )is2/*<s (n/< 2*<ees *n) *..(1nts ;*se) in U' ' )(//*&s' T( see *// 2*<ees *n) *..(1nts+ 1se C/*ssi. 3()e inste*)'

b12#-7#VbcSAX+J <(1 .*n e)it * &en*3in, &1/e s( t%*t t%e 5*<ee ?ie/) &e*)s+ s*<+ 4C(n(.(J (& si32/< 4G*s'J !&(3 t%en (n+ Q1i.0B((0s &e2/*.es 4C(n(.( b12#-7#VbcSAXJ =it% 4C(n(.(J (& 4G*s'J

TI5 A/t%(1,% <(1 .*n s=it.% ;et=een (n/ine ;*n0in, 3()es+ <(1&e 3(&e /i0e/< t( 2i.0 (ne 3()e *n) sti.0 =it% it' T( s=it.% 3()es+ .%((se B*n0in,>B*n0 !ee)s>C%*n,e B*n0 !ee)s M()e' Q1i.0B((0s (2ens t%e 5&e?e&en.es )i*/(, ;(x t( t%e C%e.0in, .*te,(&<s C(32*n< 5&e?e&en.es t*;+ s( <(1 .*n .%((se t%e Ex2&ess M()e (& C/*ssi. M()e (2ti(n' W%en <(1 ./i.0 OK+ Q1i.0B((0s ./(ses *// (2en =in)(=s t( s=it.% 3()es K*n) )(esnt &e(2en t%e3 =%en its )(neL'

Ex2&ess 3()e */s( *1t(3*ti.*//< .&e*tes &en*3in, &1/es t( &en*3e t%e (?ten ins.&1t*;/e n*3es t%*t ;*n0s ,ive 2*<ees' T%ese &1/es K2*,e 7#1L *&e 3(&e ?/exi;/e t%*n t%e */i*ses t%*t C/*ssi. 3()e sets 12' !(& ex*32/e+ i? t%e 2*<ee ?(& * )(=n/(*)e) .&e)it .*&) .%*&,e s%(=s 12 *s 4C(n(.(

: C/*ssi. 3()e' T%is 3()eO=%i.% is <(1& (n/< (2ti(n i? <(1 .1&&en.ies (t%e& t%*n U )(//*&sO/ets <(1 see <(1& ?1// *..(1nt &e,iste& =%en <(1&e 3*t.%in, t&*ns*.ti(ns+ =%i.% is %e/2?1/ i? Q1i.0B((0s )(esnt ?in) * 3*t.%' $(1 .*n s.&(// t%&(1,% t%e &e,iste& *n) .(&&e.t * )is.&e2*n.< t%*t 2&evente) t%e 2&(,&*3 ?&(3 3*t.%in, * Q1i.0B((0s t&*ns*.ti(n t( its )(=n/(*)e) si;/in,' $(1 .*n */s( .&e*te */i*ses t( &en*3e 2*<ees+ si3i/*& t( Ex2&ess 3()es &en*3in, &1/es' C/*ssi. 3()e is .(ve&e) in )et*i/ st*&tin, (n 2*,e 7#1'

ERCHANGIN G

C&e*tin, On/ine Ite3s ?(& Di&e.t C(nne.ti(ns B*n0s t%*t 1se )i&e.t .(nne.ti(ns .*n )( 3(&e t%*n t%(se t%*t 1se We; C(nne.t' De2en)in, (n =%i.% se&vi.es <(1& ;*n0 2&(vi)es+ <(1 .*n )( s(3e (& *// (? t%e ?(//(=in, t*s0s (n/ine:

NOTE C/*ssi. 3()e )(esnt &e.(,niQe &en*3in, &1/es <(1ve .&e*te) in Ex2&ess 3()e+ n(& )(es Ex2&ess 3()e &e.(,niQe t%e */i*ses <(1 .&e*te) in C/*ssi. 3()e'

D(=n/(*)in, t*te3ents =it% We; C(nne.t I? <(1& ;*n0 .(331ni.*tes vi* We; C(nne.t K2*,e 718L+ <(1 .*n )(=n/(*) * ?i/e (? <(1& t&*ns*.ti(ns *n) i32(&t it int( Q1i.0B((0s' T%e e*siest =*< t( )( t%*t is t( 1se <(1& =e; ;&(=se& Ks1.% *s Inte&net Ex2/(&e& (& !i&e?(xL t( /(, int( <(1& ?in*n.i*/ instit1ti(ns =e;site )i&e.t/<' On t%e =e;site+ ./i.0 t%e ;1tt(n t%*t .&e*tes * ?i/e (? <(1& t&*ns*.ti(ns+ =%i.% 3*< ;e n*3e) s(3et%in, /i0e 4D(=n/(*) t( Q1i.0B((0s'J T%en <(1 .*n i32(&t t%*t ?i/e int( Q1i.0B((0s t( /(*) t%e &e.ent t&*ns*.ti(ns int( <(1& .(32*n< ?i/eN si32/< .%((se B*n0in,>B*n0 !ee)s>I32(&t We; C(nne.t !i/e'

: Re.eive t&*ns*.ti(ns t%*t ./e*&e) in <(1& *..(1nt

NOTE $(1 .*n */s( *..ess <(1& ?in*n.i*/ instit1ti(ns =e;site ?&(3 =it%in Q1i.0B((0s' In t%e B*n0 !ee)s Cente&+ .%((se t%e ?in*n.i*/ instit1ti(n t( .(nne.t t(+ *n) t%en ./i.0 t%e D(=n/(*) T&*ns*.ti(ns ;1tt(n Ki? <(1&e in C/*ssi. 3()e+ its /*;e/ &e*)s 4 en)GRe.eiveJ inste*)L' A Q1i.0B((0s ;&(=se& =in)(= (2ens *n) )is2/*<s <(1& ;*n0s =e;siteN 1se <(1& .1st(3e& ID *n) 5IN (& 2*ss=(&) t( /(, in'

: 5*< ;i//s

: Ex.%*n,e 3ess*,es =it% <(1& ;*n0

ERCHANGIN : T&*ns?e& ?1n)s ;et=een *..(1nts (n/ine t&*ns*.ti(ns ?(& t%e (n/ine se&vi.es <(1ve si,ne) 12 ?(& =it% G $OUR BANK $(1 )(nt %*ve t( t*0e *n< *.ti(n t( &e.eive t&*ns*.ti(ns ?&(3 <(1& *..(1nts' Eve&< ti3e <(1 (2en t%e B*n0 !ee)s =in)(=+ Q1i.0B((0s *1t(3*ti.*//< sets 12 * &eH1est ?(& ./e*&e) t&*ns*.ti(ns ?&(3 <(1& ;*n0 *..(1nts' T%is se.ti(n )es.&i;es =%*t <(1 %*ve t( )( in Q1i.0B((0s t( set 12 e/e.t&(ni. ;i// 2*<3ents+ 3ess*,es <(1 =*nt t( sen) t( <(1& ;*n0+ *n) (n/ine t&*ns?e&s ;et=een *..(1nts'

I? <(1 1se Ex2&ess 3()e+ in t%e B*n0 !ee)s =in)(=s 4 en) ite3s t( <(1& ;*n0J se.ti(n+ t%e C&e*te Ne= ;1tt(n .(3es =it% * )&(2-)(=n /ist t%*t /ets <(1 .&e*te

: C/*ssi. 3()e' T%is 3()eO=%i.% is <(1& (n/< (2ti(n i? <(1 $OUR BANK

ERCHANGIN G

instit1ti(n (& Int1it K!i,1&e 24-#L' I? <(1 1se C/*ssi. 3()e+ (n/ine ite3s *22e*& in t%e Ite3s T( en) se.ti(n (? t%e B*n0 !ee)s =in)(='

! i GURE 24-# I? <(1 1se Ex2&ess 3()e *n) <(1ve si,ne) 12 ?(& t%e .(&&es2(n)in, (n/ine se&vi.e =it% <(1& ?in*n.i*/ instit1ti(n (& Int1it+ <(1 .*n .&e*te (n/ine t&*ns*.- ti(ns *n) 3ess*,es ;< %e*)in, t( t%e B*n0 !ee)s =in)(=s 4 en) ite3s t( <(1& ;*n0J se.ti(n+ ./i.0in, t%e C&e*te Ne= ;1tt(n+ *n) t%en .%((sin, *n ent&< /i0e On/ine C%e.0s+ 5*< Bi//s+ *n) s( (n' I? <(1 1se C/*ssi. 3()e+ <(1 .*nt .&e*te ne= ite3s in t%e B*n0 !ee)s =in)(=N <(1 .&e*te t%ese ite3s in t%e .(&&es2(n)in, t&*ns*.- ti(n =in)(= inste*)+ *s )es.&i;e) in t%e ?(//(=in, se.ti(ns'

5A$ING BICC ONCINE

ERCHANGIN W%et%e& <(1 1se t%e (n/ine ;i//-2*<in, se&vi.e ?(& t%*t <(1& ;*n0 2&(vi)es (& s1;s.&i;e t( ?(& Q1i.0B((0s Bi// t&*ns*.ti(ns t%e (n/ine se&vi.es <(1ve si,ne) 12 =it% G 5*<+ <(1 )(nt %*ve t( 1se *n< s2e.i*/ )i*/(, ;(xes (& =in)(=s t( 3*0e e/e.t&(ni. 2*<3ents' H(=eve&+ .%*n,in, t%e 2*<3ent 3et%() in * t&*ns*.- ti(n =(&0s (n/< =%en t%e ;*n0 *..(1nt *ss(.i*te) =it% 2*<3ents is *.tiv*te) ?(& (n/ine ;i// 2*<3ent' He&es %(= t( t1&n t%e t%&ee =*<s <(1 3*0e 2*<3ents int( e/e.t&(ni. t&*ns*.ti(ns:

: 5*< Bi//s' In t%e 5*< Bi//s =in)(= K2*,e 1F7L+ in t%e Met%() )&(2-)(=n /ist+ .%((se On/ine B*n0 53t'

: W&ite C%e.0s' In t%e W&ite C%e.0s =in)(=s M*in t*; K2*,e 19#L+ t1&n (n t%e 5*< On/ine .%e.0;(x K=%i.% *22e*&s (n/< i? t%e 31/ti2/e .1&&en.< 2&e?e&en.e is t1&ne) (?? T2*,e 769UL'

: A..(1nt &e,iste& =in)(=' I? <(1 4=&iteJ .%e.0s ;< ente&in, t&*ns*.ti(ns in <(1& .%e.0in, *..(1nts &e,iste& =in)(= K2*,e 196L+ <(1 .*n t1&n * t&*ns*.ti(n int( *n (n/ine 2*<3ent ;< t<2in, en) in t%e N13;e& .e//'

W%en <(1 set 12 * 2*<3ent *s *n (n/ine t&*ns*.ti(n+ Q1i.0B((0s t( <(1& /ist (? ite3s t( sen) t( <(1& ;*n0' T%en+ =%en <(1 (2en t%e B*n0 !ee)s =in)(=+ <(1// see t%ese 2*<3ents in t%e 4 en) ite3s t( <(1& ;*n0J se.ti(n K(&+ i? <(1&e 1sin, C/*ssi. 3()e+ t%e Ite3s T( en) se.ti(nL'

ERCHANGIN : I? <(1 %*ve G 3(&e t%*n (ne *..(1nt en*;/e) ?(& (n/ine se&vi.es+ in t%e Re,*&)in, A..(1nt )&(2)(=n /ist+ .%((se t%e *22&(2&i*te (ne'

W%en <(1 te// Q1i.0B((0s t( sen) t&*ns*.ti(ns K2*,e 722L+ it sen)s t%ese e/e.t&(ni. 2*<3ents */(n, =it% *n< (? <(1& (t%e& &eH1ests' On.e t%e ;i//2*<3ent se&vi.e &e.eives <(1& (n/ine 2*<3ent in?(&3*ti(n+ it t&*ns?e&s 3(ne< ?&(3 <(1& *..(1nt t( t%e ven)(&s *..(1ntO2&(vi)in, t%*t t%e ven)(& *..e2ts e/e.t&(ni. 2*<3ents' Ot%- e&=ise+ t%e ;i//-2*<3ent se&vi.e ,ene&*tes * 2*2e& .%e.0 *n) 3*i/s it t( t%e ven)(&'

ENDING A ME

AGE TO $OUR BANK

I? <(1 %*ve *n e3*i/ *))&ess ?(& <(1& ;*n0+ <(1 .*n */=*<s sen) 3ess*,es t( it ;< 1sin, <(1& &e,1/*& e3*i/ 2&(,&*3' KM(st ;*n0 =e;sites in./1)e * /in0 t( sen) * 3es- s*,e t( t%e ;*n0+ t(('L B1t i? <(1& ;*n0 .*n sen) 3ess*,es t%&(1,% Q1i.0B((0s+ t%(se 3ess*,es s%(= 12 in t%e 2&(,&*3s B*n0 !ee)s =in)(=' B< sen)in, 3ess*,es t%&(1,% Q1i.0B((0s+ <(1 .*n see *// t%e 3ess*,es t%*t <(1ve ex.%*n,e) K1nti/ <(1 )e.i)e t( )e/ete t%e3L'

: In t%e Mess*,e ;(x+ t<2e <(1& .(33ent (& H1esti(n'

C%((se B*n0in,>B*n0 !ee)s>4C&e*te * Mess*,e ?(& <(1& B*n0+J *n) Q1i.0B((0s (2ens t%e On/ine B*n0in, Mess*,e )i*/(, ;(x' I? <(1&e *))i.te) t( e3*i/+ <(1 s%(1/)nt %*ve *n< t&(1;/e ?i,1&in, (1t =%*t t( )( in t%e =in)(=s ?ie/)s:

: I? <(1 =*nt t( 0ee2 * %*&) .(2< (? t%e 3ess*,e+ ./i.0 5&int ;e?(&e <(1 ./i.0 OK t( sen) it'

: In t%e 4Mess*,e t(J )&(2-)(=n /ist+ .%((se t%e ;*n0 <(1 =*nt t( sen) * 3es- s*,e t(' Q1i.0B((0s *1t(3*ti.*//< ti3est*32s t%e 3ess*,e =it% t%e .1&&ent )*te *n) ti3e *n) 21ts <(1& .(32*n<s n*3e in t%e !&(3 ;(x'

TRAN !ERRIN G !UND BETWEEN ACCOUNT I? <(1 %*ve t=( *..(1nts *t t%e 109

: In t%e 1;De.t ;(x+ t<2e * s%(&t ;1t in?(&3*tive ;/1&;' CHA5teR 24: BANKING ONCINE WITH

BANKING s*3e ?in*n.i*/ instit1ti(n *n) t%e<&e ;(t% set 12 ?(& (n/ine ;*n0in,+ <(1 .*n set 12 (n/ine ?1n)s t&*ns?e&s ;et=een t%e3 in Q1i.0B((0s' T( ,et st*&te)+ .%((se B*n0in,>T&*ns?e& !1n)s *s <(1 =(1/) ?(& * n(n-e/e.t&(ni. t&*ns?e& K2*,e #7FL' B1t in t%e T&*ns?e& !1n)s Bet=een A..(1nts =in)(=+ in *))i- ti(n t( ?i//in, in t%e ?ie/)s+ ;e s1&e t( t1&n (n t%e On/ine !1n)s T&*ns?e& .%e.0;(x' W%en <(1 s*ve t%e t&*ns*.ti(n+ Q1i.0B((0s *))s t%e t&*ns?e& *s *n ite3 t( sen) t( <(1& ;*n0'

$OUR BANK

NOTE On/ine ?1n)s t&*ns?e&s 1sin, Q1i.0B((0s =(&0 (n/< =it% t=( ;*n0?ee)-en*;/e) *..(1nts *t t%e s*3e ;*n0' In (t%e& =(&)s+ <(1 .*nt t&*ns?e& ?1n)s e/e.t&(ni.*//< 1sin, Q1i.0B((0s i? t%e *..(1nts *&e *t )i??e&ent ?in*n.i*/ instit1ti(ns (& i? <(1ve set 12 * ;*n0 ?ee) ?(& (ne (? t%e *..(1nts *t <(1& ;*n0 ;1t n(t t%e (t%e&'

110

QUICKBOOKs 2014: tHe MIssInG

ER5RE

W%en <(1 set 12 * 2*<3ent *s *n (n/ine t&*ns*.ti(n+ Q1i.0B((0s MODE B*n0in, On/ine Usin, Ex2&ess M()e

ERCHANGIN G

Ex2&ess 3()e 3*0es it e*s< t( see =%*ts ,(in, (n =it% <(1& *..(1nts' $(1 .*n see (n/ine ;*/*n.es+ )(=n/(*)e) t&*ns*.ti(ns+ *n) t%e =(&0 <(1 %*ve t( )( t( 3*t.% t%e3 t( t&*ns*.ti(ns in <(1& .(32*n< ?i/e' $(1 .*n )( eve&<t%in, <(1 nee) t( )( t( 3*t.% )(=n/(*)e) t&*ns*.ti(ns t( t%e (nes in Q1i.0B((0s =it%(1t /e*vin, t%e B*n0 !ee)s =in)(='

en)in, *n) Re.eivin, T&*ns*.ti(ns Eve&< ti3e <(1 ,( (n/ine+ Q1i.0B((0s *1t(3*ti.*//< &eH1ests ne=/< ./e*&e) t&*ns- *.ti(ns ?&(3 <(1& ?in*n.i*/ instit1ti(n' I? <(1ve set 12 ite3s t( sen) t( <(1& ;*n0+ .(nne.tin, t( it 21s%es t%(se */(n,+ t((' He&es =%*t <(1 )( t( sen) &eH1ests *n) &e.eive &e2/ies in Ex2&ess 3()e:

1' C%((se B*n0in,>B*n0 !ee)s>B*n0 !ee)s Cente&'

T%e B*n0 !ee)s =in)(= (2ens'

2' I? <(1 %*ve ;*n0 ?ee)s set 12 =it% 3(&e t%*n (ne ;*n0 Ks*<+ * .%e.0in, *.- .(1nt *t (ne ;*n0 *n) * .&e)it .*&) *t *n(t%e&L+ in t%e *..(1nt /ist (n t%e =in)(=s /e?t+ ./i.0 t%e (ne <(1 =*nt t( .(nne.t t('

As !i,1&e 24-4 s%(=s+ t%e =in)(= )is2/*<s <(1& ;*/*n.e *..(&)in, t( <(1& ?in*n.i*/ instit1ti(n *s (? t%e /*st 12)*te *n) t%e ;*/*n.e in t%e .(&&es2(n)in, Q1i.0B((0s *..(1nt' T%e 4C*st 12)*teJ /*;e/ s%(=s %(= &e.ent/< <(1 s<n.%&(- niQe) t%e Q1i.0B((0s *..(1nt =it% <(1& (n/ine *..(1nt'

I? <(1 %*ve *n< ite3s t( sen) t( <(1& ;*n0 K/i0e 3ess*,es <(1ve =&itten (& (n/ine t&*ns?e&s <(1ve .&e*te)+ *s )es.&i;e) (n 2*,e 721L+ t%e< *22e*& in t%e 4 en) ite3s t( <(1& ;*n0J se.ti(n' Q1i.0B((0s se/e.ts *// t%e &eH1ests <(1ve set 12 t( sen) t( <(1& ;*n0'

CHA5teR 24: BANKING ONCINE WITH

111

#' BANKING I? <(1 =*nt t( e)it (& )e/ete *n< ite3s in t%e 4 en) ite3s t( <(1& ;*n0J se.- ti(n+ )( t%*t n(=O ;e?(&e <(1 ,( (n/ine' On.e <(1&e .(nne.te)+ its t(( /*te'

T( e)it *n ite3 /i0e * ?1n)s t&*ns?e& (& ;i// 2*<3ent <(1&e sen)in,+ se/e.t t%e ite3+ *n) t%en ./i.0 E)it' M*0e t%e .%*n,es <(1 =*nt+ *n) t%en ./i.0 OK' T( &e3(ve *n ite3 /i0e * ?1n)s t&*ns?e& <(1 n( /(n,e& nee)+ se/e.t it+ *n) t%en ./i.0 De/ete'

4' W%en t%e ite3s <(1 =*nt t( sen) *&e &e*)<+ ./i.0 t%e D(=n/(*) T&*ns*.- ti(ns ;1tt(n'

I? <(1 )(=n/(*)e) t&*ns*.ti(ns 2&evi(1s/< *n) %*vent 2&(.esse) t%e3 <et+ t%e ;1tt(ns /*;e/ &e*)s 4T&*ns*.ti(n CistJ inste*) K*s s%(=n in !i,1&e 24-4L' I? t%*ts t%e .*se+ <(1 .*n s<n.%&(niQe t%e *..(1nt ;< ./i.0in, t%e <n.%&(niQe ;1tt(n *t t%e =in)(=s t(2 &i,%t Kt%e i.(n /((0s /i0e t=( *&&(=s 2(intin, in (22(site )i&e.ti(nsL+ *n) t%en .%((sin, 4 <n. t%is *..(1ntJ (& 4 <n. *// ?(& t%is ;*n0'J

$(1 3*< ;&ie?/< see *n U2)*te B&*n)in, !i/es 3ess*,e ;(x =%i/e Q1i.0B((0s *n) <(1& ?in*n.i*/ instit1ti(n t*/0 t( e*.% (t%e&'

112

QUICKBOOKs 2014: tHe MIssInG

BANKING

ER5RE

MODE

! i GURE 24-4 In Ex2&ess 3()e+ <(1& (n/ine *..(1nts *n) ;*/*n.es *22e*& (n t%e B*n0 !ee)s =in)(=s /e?t' W%en <(1 ./i.0 *n *..(1nt in t%*t /ist+ t%e ;*n0 ?ee) in?( ?(& t%*t *..(1nt K(n/ine ;*/*n.e+ Q1i.0B((0s ;*/*n.e+ t%e n13;e& (? t&*ns*.ti(ns t%*t nee) <(1& *ttenti(n+ *n) s( (nL *22e*& (n t%e =in)(=s &i,%t' T( )(=n/(*) t&*ns*.ti(ns+ ./i.0 t%e D(=n/(*) T&*ns*.ti(ns ;1tt(n Kn(t s%(=nL' On.e <(1 )( t%*t+ t%e ;1tt(ns /*;e/ .%*n,es t( T&*ns*.- ti(n Cist+ *s s%(=n %e&e' C/i.0 it t( see t%e t&*ns*.- ti(ns <(1ve )(=n/(*)e)' T( &e*) 3ess*,es ?&(3 <(1& ;*n0+ ./i.0 t%e Mes- s*,es Re.eive) /in0'

6' In t%e 4A..ess t( Tinstit1ti(n n*3eUJ )i*/(, ;(x t%*t *22e*&s+ t<2e <(1& 2*ss=(&) (& 5IN *n) t%en ./i.0 OK'

CHA5teR 24: BANKING ONCINE WITH

11#

BANKING $(1 ente& <(1& 2*ss=(&) (& 5IN s( Q1i.0B((0s .*n .(331ni.*te =it% <(1& ?in*n.i*/ instit1ti(n' W%i/e t%e<&e .(331ni.*tin,+ t%e =(&) 4U2)*tin,J *22e*&s *t t%e t(2 &i,%t (? t%e B*n0 !ee)s =in)(=' In *))iti(n+ t%e D(=n/(*) T&*ns*.- ti(ns ;1tt(ns /*;e/ .%*n,es t( 4D(=n/(*)in,'J W%en t%e t=( *&e )(ne t*/0in,+ t%e On/ine T&*ns3issi(n 133*&< )i*/(, ;(x te//s <(1 %(= 3*n< *..(1nts it 12)*te) *n) %(= 3*n< t&*ns*.ti(ns it )(=n/(*)e)'

7' In t%e On/ine T&*ns3issi(n 133*&< )i*/(, ;(x+ ./i.0 C/(se'

T%e A..(1nt In?(&3*ti(n se.ti(n s%(=s t%e ;*/*n.es (? <(1& (n/ine *..(1nts *n) t%e n13;e& (? ite3s Q1i.0B((0s &e.eive) Ksee !i,1&e 24-4L'

M*t.%in, T&*ns*.ti(ns Eve&< ti3e <(1 .(nne.t t( <(1& ?in*n.i*/ instit1ti(n+ Q1i.0B((0s )(=n/(*)s *// t%e t&*ns*.ti(ns t%*t %*ve ./e*&e) sin.e t%e /*st ti3e <(1 =ent (n/ine' T%is se.ti(n )es.&i;es %(= t( 3*t.% )(=n/(*)e) t&*ns*.ti(ns 1sin, Ex2&ess 3()e'

114

QUICKBOOKs 2014: tHe MIssInG

BANKING ER5RE MODE NOTE T%e ?i&st ti3e <(1 )(=n/(*) t&*ns*.ti(ns ?&(3 *n (n/ine *..(1nt+ Q1i.0B((0s /((0s *t ./e*&e) *n) 1n./e*&e) t&*ns*.ti(ns in <(1& *..(1nt &e,iste&' !(& *// s1;seH1ent )(=n/(*)s+ t%e 2&(,&*3 t&ies t( 3*t.% (n/< t&*ns*.ti(ns t%*t %*vent */&e*)< ./e*&e)'

A?te& <(1 sen) *n) &e.eive t&*ns*.ti(ns K*s )es.&i;e) in t%e 2&evi(1s se.ti(nL+ t%e n13;e& (? t&*ns*.ti(ns t%*t Q1i.0B((0s &et&ieve) *22e*&s t( t%e /e?t (? t%e T&*ns- *.ti(n Cist ;1tt(n+ *s s%(=n in !i,1&e 24-4' He&es %(= <(1 2&(.ess t%e ite3s t%*t Q1i.0B((0s &e.eive):

1' In t%e B*n0 !ee)s =in)(=+ ./i.0 t%e T&*ns*.ti(n Cist ;1tt(n'

Q1i.0B((0s (2ens t%e T&*ns*.ti(ns Cist =in)(= K!i,1&e 24-6L *n) t&ies t( 3*t.% t%e )(=n/(*)e) t&*ns*.ti(ns t( t%e (nes <(1ve */&e*)< ente&e) in t%e 2&(,&*3' A?te& t%e 2&(,&*3 .(32/etes its 3*t.%3*0in,+ t%e st*t1s ;*& /*;e/e) 4A1t(J *t t%e t(2 (? t%e =in)(= s%(=s %(= 3*n< t&*ns*.ti(ns t%e 2&(,&*3 3*t.%e) (n its (=n' T%e st*t1s ;*& /*;e/e) 4Nee) $(1& Revie=J s%(=s %(= 3*n< t&*ns*.ti(ns <(1 %*ve t( %e/2 it =it%' In t%e t&*ns*.ti(n t*;/e+ t%e st*t1s (? 3*t.%e) t&*ns*.ti(ns is set t( A1t(+ *s s%(=n in !i,1&e 24-6+ *n) <(1 )(nt %*ve t( )( *n<t%in, t( t%e3' Q1i.0B((0s *1t(3*ti.*//< 3*&0s t%e3 *s ./e*&e) in t%e ;*n0 *..(1nts &e,iste& K2*,e #84L'

! i GURE 24-6 T%e st*t1s ;*&s *t t%e t(2 (? t%e T&*ns*.ti(ns Cist =in)(= s%(= %(= 3*n< t&*ns*.ti(ns Q1i.0B((0s */&e*)< 3*t.%e) *n) %(= 3*n< <(1 %*ve t( %e/2 =it%' T( ?(.1s (n t%e t&*ns*.ti(ns t%*t *&ent CHA5teR 24: BANKING ONCINE WITH 116

BANKING 3*t.%e)+ ./i.0 t%e

t*t1s ;(x+ *n) t%en .%((se

Nee) $(1& Revie=' In t%e t*;/e+ t&*ns*.ti(ns t%*t t%e 2&(,&*3 3*t.%e) %*ve * st*t1s (? A1t(+ *n) 1n3*t.%e) t&*ns*.ti(ns %*ve * st*t1s (? Rev Ks%(&t ?(& 4Nee) <(1& &evie=JL'

117

QUICKBOOKs 2014: tHe MIssInG

BANKING NOTE De2en)in, (n =%*t <(1 )( =it% )(=n/(*)e) t&*ns*.ti(ns+ <(1// see )i??e&ent ;*&s in t%e st*t1s *&e*' !(& ex*32/e+ i? <(1 *)) in?( t( t&*ns*.ti(ns+ t%e C%*n,e) ;*& *22e*&s' An) i? <(1 .&e*te ne= t&*ns*.ti(ns ?&(3 (nes <(1 )(=n/(*)+ t%e A)) ;*& *22e*&s' .(/13n ?(& eve&< 3*t.%e) t&*ns*.ti(nL' I? <(1&e n(t s( /1.0<+ t%e next se.ti(n te//s <(1 %(= t( %*n)/e 1n3*t.%e) t&*ns*.ti(ns'

2' I? <(1 =*nt t( ?i/te& t%e t&*ns*.ti(n /ist+ ./i.0 t%e t*t1s ;1tt(n *;(ve t%e t&*ns*.ti(n t*;/e+ *n) t%en .%((se Nee) $(1& Revie= t( /((0 *t t%e t&*ns*.ti(ns Q1i.0B((0s .(1/)nt 3*t.%' O& ./i.0 (ne (? t%e st*t1s ;*&s *;(ve t%e t&*ns*.ti(n t*;/e t( s%(= (n/< t%(se t&*ns*.ti(ns in t%e t*;/e'

C%((se 4C%*n,e) ;< R1/esJ inste*) t( see t%e t&*ns*.ti(ns =%(se 2*<ees Q1i.0B((0s &en*3e) 1sin, &en*3in, &1/es K2*,e 7#1L' I? <(1 =*nt t( 3*0e s1&e t%*t Q1i.0B((0s 3*t.%e) t&*ns*.ti(ns .(&&e.t/<+ .%((se A1t( M*t.%e) t( see (n/< t%e t&*ns*.ti(ns t%*t t%e 2&(,&*3 3*t.%e)'

$(1 .*n */s( ?i/te& t%e /ist ;< t&*ns*.ti(n t<2e (& )*te &*n,e' !(& ex*32/e+ t( ?(.1s (n )e2(sits+ in t%e t<2e )&(2-)(=n /ist+ .%((se DE5' T( ?i/te& t%e /ist t( s%(= (n/< t&*ns*.ti(ns t%*t (..1&&e) =it%in * s2e.i?i. ti3e ?&*3e+ .%((se )*tes in t%e !&(3 *n) T( ;(xes'

NOTE W%en <(1 &e.(n.i/e *n *..(1nt K2*,e #81L+ t%e 3*&0 in t%e C/e*&e) .(/13n .%*n,es ?&(3 * /i,%tnin, ;(/t t( * .%e.03*&0 ?(& t&*ns*.ti(ns t%*t %*ve ;een &e.(n.i/e)'

NOTE !(& t&*ns*.ti(ns =it%(1t .%e.0 n13;e&s+ Q1i.0B((0s 3*t.%es * )(=n/(*)e) t&*ns*.ti(n =it% t%e (/)est t&*ns*.ti(n (? * 3*t.%in, *3(1nt' !(& ex*32/e+ s122(se <(1 =it%)&e= S200 ?&(3 <(1& .%e.0in, *..(1nt t=i.e /*st 3(nt%' W%en <(1 )(=n/(*) * S200 =it%)&*=*/ t&*ns*.ti(n+ Q1i.0B((0s *1t(3*ti.*//< 3*t.%es it =it% t%e (/)e& (? t%(se t=( t&*ns*.ti(ns'

M*t.%in, Un3*t.%e) T&*ns*.ti(ns

I? Q1i.0B((0s 3*t.%e) eve&< t&*ns*.ti(n+ <(1& =(&0 is )(ne Ki? <(1 (2en t%e *.- .(1nts &e,iste& T2*,e #67U+ <(1// see * /i,%tnin, ;(/t in t%e C/e*&e) CHA5teR 24: BANKING ONCINE WITH

Uns1..ess?1/ *tte32ts t( 3*t.% t&*ns*.ti(ns .*n %*22en ?(& seve&*/ &e*s(ns+ ;1t t%e s(1&.e (? t%e 2&(;/e3 is 118

BANKING */3(st */=*<s * 3ist*0e (& (3issi(n in <(1& Q1i.0- B((0s *..(1nt &e,iste&' I? <(1 ?(&,(t t( &e.(&) * t&*ns*.ti(n in Q1i.0B((0s ;e?(&e <(1 )(=n/(*)e) t&*ns*.ti(ns+ t%is se.ti(n te//s <(1 %(= t( 3*0e eve&<t%in, 3*t.% 12' T%e ;(x (n 2*,e 729 )es.&i;es (t%e& 2&(;/e3s <(1 3i,%t en.(1nte& *n) %(= t( .(&&e.t t%e3'

ER5RE MODE

MATCHING DE5O IT W%en <(1 1se t%e Re.eive 5*<3ents =in)(= t( &e.(&) .%e.0 (& .&e)it .*&) 2*<- 3ents <(1 &e.eive+ <(1 3i,%t 2/*.e t%e 2*<3ent in <(1& Un)e2(site) !1n)s *.- .(1nt *n) t%en ?(&,et t( 3*0e t%e )e2(sit t( <(1& ;*n0 *..(1nt 1sin, t%e M*0e De2(sits =in)(= K2*,e #60L' O& <(1 3i,%t ?(&,et t( &e.eive t%e 2*<3ent in <(1&

11F

QUICKBOOKs 2014: tHe MIssInG

BANKING t*; s%(=n in !i,1&e 24-7+ ?(&e,&(1n)+ t1&n (n t%e .%e.0;(x ?(& ER5RE MODE 3*t.% t%ese )e2(sits t( 2*<3ents in <(1& Un)e2(site) !1n)s *..(1nt (& even t( inv(i.es t%*t *&e sti// (2en'

! i GURE 24-7 T( 3*t.% * )e2(sit+ in t%e T&*ns*.ti(ns Cist =in)(=+ ./i.0 its A.ti(n .e// K/*;e/e) in t%e ;*.0,&(1n) %e&eL+ ./i.0 its )(=n *&&(=+ *n) t%en .%((se A)) M(&e Det*i/s t( (2en t%e )i*/(, ;(x s%(=n in t%e ?(&e,&(1n) %e&e' I? <(1 )(nt see t%e )e2(sit <(1 =*nt t( 3*t.% (n t%e Un)e2(site) !1n)s t*;+ ./i.0 t%e O2en Inv(i.es t*; t( /((0 ?(& t%e inv(i.e t%*t ,(es =it% t%e )(=n/(*)e) )e2(sit' W%en <(1 &e.(&) t%e )e2(sit+ Q1i.0B((0s /in0s t%e inv(i.e *n) 2*<3ent t( s%(= t%*t t%e inv(i.e =*s 2*i)'

BANKING .(32*n< ?i/e in t%e ?i&st 2/*.e' N( =(&&ies' As !i,1&e 24-7 s%(=s+

In t%e T&*ns*.ti(ns Cist =in)(=+ i? * )(=n/(*)e) )e2(sit %*s * st*t1s (? Rev+ <(1 %*ve t( %e/2 t%e 2&(,&*3 3*t.% it t( * t&*ns*.ti(n in <(1& .(32*n< ?i/e' In Q1i.0B((0s+ t%e&e *&e ?(1& =*<s t( %*n)/e )e2(sits:

: 5*<3ents in t%e Un)e2(site) !1n)s *..(1nt' I? <(1 1se) t%e Re.eive 5*<- 3ents =in)(= t( &e.(&) * .1st(3e& 2*<3ent *n) t%e 3(ne< is sittin, in t%e Un)e2(site) !1n)s *..(1nt K2*,e 771L+ ./i.0 t%e 1n3*t.%e) )e2(sits A.ti(n .e//+ ./i.0 t%e )(=n *&&(= t%*t *22e*&s+ *n) t%en .%((se A)) M(&e Det*i/s' In t%e 4T&*ns*.ti(n Det*i/s - A)) M(&e Det*i/sJ )i*/(, ;(x Ks%(=n in !i,1&e 24-7L+ ./i.0 t%e Un)e2(site) !1n)s t*; i? it isnt se/e.te)' T1&n (n t%e .%e.0;(x ?(& t%e &e.eive) 2*<3ent t%*t .(&&es2(n)s t( t%e )e2(sit+ *n) t%en ./i.0 t%e A)) t( Q1i.0B((0s ;1tt(n *t t%e ;(tt(3 (? t%e )i*/(, ;(x' I? <(1 /((0 *t <(1& ;*n0 *..(1nt &e,iste&+ <(1// see t%e )e2(sit n(= %*s * /i,%tnin, ;(/t in its C/e*&e) .e// t( in)i.*te t%*t its 3*t.%e) =it% * t&*ns*.ti(n )(=n/(*)e) ?&(3 <(1& ;*n0'

: De2(sits ?(& (2en inv(i.es' I? <(1 %*vent &e.(&)e) * &e.eive) 2*<3ent in Q1i.0B((0s+ t%e 3(ne< is sti// tie) 12 in *n (2en inv(i.e+ =%i.% 3e*ns its sittin, in t%e A..(1nts Re.eiv*;/e *..(1nt' T( 3*t.% * )e2(sit t( *n (2en inv(i.e+ in t%e 4T&*ns*.ti(n Det*i/s E A)) M(&e Det*i/sJ )i*/(, ;(x+ ./i.0 t%e O2en Inv(i.es

.(&&es2(n)s t( t%e )e2(sit+ *n) t%en ./i.0 A)) t( Q1i.0B((0s'

MATCHING CHECK AND ER5EN E W%en t%e&es n( si,n (? * .%e.0 t&*ns*.ti(n in Q1i.0B((0s t%*t 3*t.%es t%e (ne <(1 )(=n/(*)e)+ <(1 3*< %*ve ?(&,(tten t( ente& t%e t&*ns*.ti(n+ .&e*te) * ;i// ;1t t%en ?(&,(tten t( &e.(&) t%*t <(1 2*i) itO(& s(3e(ne is ste*/in, ?&(3 <(1& *..(1nt'

: Existin, t&*ns*.ti(ns' I? t%e )e2(sit t&*ns*.ti(n is sittin, in <(1& *..(1nt &e,iste& ;1t Q1i.0B((0s )i)nt 3*t.% it =it% t%e )(=n/(*)e) t&*ns*.ti(n+ ./i.0 t%e 1n3*t.%e) )e2(sits A.ti(n .e//+ ./i.0 t%e )(=n *&&(= t%*t *22e*&s+ *n) t%en .%((se 4M*t.% t( Existin, T&*ns*.ti(n'J In t%e 4T&*ns*.ti(n Det*i/s - M*t.% t( Existin, T&*ns*.ti(nJ )i*/(, ;(xs 1n3*t.%e) t&*ns*.ti(n t*;/e+ ./i.0 t%e t&*ns*.ti(n t%*t .(&&es2(n)s t( t%e )e2(sit+ *n) t%en ./i.0 t%e C(n?i&3 M*t.% ;1tt(n *t t%e ;(tt(3 (? t%e )i*/(, ;(x'

: Ot%e& )e2(sits' I? <(1 &e.eive s(3e (t%e& t<2e (? )e2(sit t%*t <(1 %*vent &e.(&)e) in *n< =*< in Q1i.0B((0s K/i0e *n ins1&*n.e ./*i3 &e?1n)+ s*<L+ <(1 .*n &e.(&) t%e )e2(sits in?( )i&e.t/< in t%e T&*ns*.ti(n Cist =in)(=s t*;/e' In t%e )e2(sits 5*<ee .e//+ .%((se t%e .1st(3e& (& ven)(& =%( sent t%e 3(ne<+ *n) in t%e A..(1nt .e//+ .%((se t%e *..(1nt t( =%i.% <(1 =*nt t( *ssi,n t%e )e2(sit' T%en ./i.0 t%e )e2(sits A.ti(n .e//+ ./i.0 t%e )(=n *&&(= t%*t *22e*&s+ *n) t%en .%((se Q1i.0 A))' Q1i.0B((0s *))s t%e )e2(sit t( <(1& *..(1nt &e,iste& *n)+ i? t%is is t%e ?i&st ite3 <(1ve *))e) )1&in, t%is sessi(n+ t%e A)) st*t1s ;*& *22e*&s *t t%e t(2 (? t%e T&*ns*.ti(ns Cist =in)(=' KI? <(1ve */&e*)< *))e) (t%e& t&*ns*.ti(ns+ t%e n13;e& )is2/*<e) in t%e A)) st*t1s ;*& in.&e*ses ;< 1'L

TI5 I? <(1& )e2(sit &e2&esents seve&*/ .%e.0s ?&(3 seve&*/ .1st(3e&s+ in t%e 4T&*ns*.ti(n Det*i/s - A)) M(&e Det*i/sJ )i*/(, ;(x+ <(1 .*n se/e.t 3(&e t%*n (ne (2en inv(i.e (& 1n)e2(site) ?1n)s ent&<+ *n) *)) 3(&e t%*n (ne ite3 )i&e.t/< in t%e De2(sit Cist t*;/e' Be/(= t%e De2(sit Cist+ t%e 4Di??e&en.e &e3*inin,J v*/1e s%(=s t%e )is.&e2*n.< ;et=een t%e )e2(sit *3(1nt *n) t%e ite3s <(1ve se/e.te)' W%en t%e )i??e&en.e eH1*/s 0'00+ <(1&e &e*)< t( ./i.0 A)) t( Q1i.0B((0s'

In t%e T&*ns*.ti(ns Cist =in)(= K!i,1&e 24-6 (n 2*,e 724L+ t%e *3(1nt (? * .%e.0 (& ;i// 2*<3ent *22e*&s in t%e 5*<3ent .(/13n' A v*/1e in t%e N(' .(/13n te//s <(1 t%e 2*<3ent is * .%e.0N i? t%e&es n( v*/1e in t%is

.(/13n+ t%e 2*<3ent is * ;*n0 .%*&,e+ ;*n0 t&*ns*.ti(n+ (& e/e.t&(ni. 2*<3ent'

ER5RE MODE

He&es %(= t( 3*t.% .%e.0s *n) 2*<3ents in t%e T&*ns*.ti(ns Cist =in)(=:

: C%e.0s (& .%*&,es t%*t *&ent ;i// 2*<3ents' T%ese 2*<3ents in./1)e *n< .%e.0s <(1 =&(te (& e/e.t&(ni. 2*<3ents <(1 3*)e =it%(1t &e.(&)in, * ;i// in Q1i.0B((0s+ (& ;*n0 .%*&,es /i0e 3(nt%/< se&vi.e ?ees *n) ;(1n.e)-.%e.0 .%*&,es' T( &e.(&) (ne (? t%ese ex2enses+ in t%e 2*<3ents 5*<ee .e//+ .%((se t%e .1st(3e& (& ven)(& <(1 2*i)+ *n) in t%e A..(1nt .e//+ .%((se t%e *..(1nt t( =%i.% <(1 =*nt t( *ssi,n t%e ex2ense' KW%en <(1 )( t%is+ Q1i.0B((0s .&e*tes * &1/e t%*t *1t(3*ti.*//< &en*3es ?1t1&e t&*ns*.ti(ns =it% t%e s*3e D(=n/(*)e)

BANKING C/i.0 t%e 1n3*t.%e) 2*<3ents A.ti(n .e//+ ./i.0 t%e )(=n *&&(= ER5RE MODE (n &en*3in, &1/es'L T%en ./i.0 t%e 2*<3ents A.ti(n .e//+ ./i.0 t%e )(=n *&&(= t%*t *22e*&s+ *n) t%en .%((se Q1i.0 A))' Q1i.0B((0s *))s t%e t&*ns*.ti(n t( <(1& *..(1nt &e,iste& *n)+ i? t%is is t%e ?i&st ite3 <(1ve *))e) )1&in, t%is sessi(n+ t%e A)) st*t1s ;*& *22e*&s *t t%e t(2 (? t%e T&*ns*.ti(ns Cist =in)(=' KI? <(1ve */&e*)< *))e) (t%e& t&*ns*.ti(ns+ t%e n13;e& )is2/*<e) in t%e A)) st*t1s ;*& in.&e*ses ;< 1'L

TI5 I? <(1 =*nt t( *)) 3(&e in?(&3*ti(n *;(1t t%e t&*ns*.ti(n+ /i0e s2/ittin, t%e *3(1nt ;et=een seve&*/ *..(1nts (& *))in, * 3e3(+ ./i.0 t%e 2*<3ents A.ti(n .e//+ ./i.0 t%e )(=n *&&(= t%*t *22e*&s+ *n) t%en .%((se A)) M(&e Det*i/s' In t%e 4T&*ns*.ti(n Det*i/s - A)) M(&e Det*i/sJ )i*/(, ;(x Ks%(=n in !i,1&e 24-7+ ?(&e,&(1n)L+ ?i// in t%e Me3( ;(x (& .%((se *))iti(n*/ *..(1nts' T%en ./i.0 t%e A)) t( Q1i.0B((0s ;1tt(n *t t%e ;(tt(3 (? t%e )i*/(, ;(x'

: Bi// 2*<3ents' !(& )(=n/(*)e) t&*ns*.ti(ns t%*t .(&&es2(n) t( Q1i.0B((0s ;i// 2*<3ents+ <(1 nee) t( /in0 t%e 2*<3ent *n) t%e ;i// s( t%*t t%e ;i// s%(=s 12 *s 2*i) in Q1i.0B((0s' I? <(1 )i)nt &e.(&) t%e ;i// 2*<3ent in Q1i.0B((0s K2*,e 1F6L+ ./i.0 t%e 1n3*t.%e) 2*<3ents A.ti(n .e//+ ./i.0 t%e )(=n *&&(= t%*t *22e*&s+ *n) t%en .%((se 4 e/e.t Bi//s t( M*&0 *s 5*i)'J In t%e 4T&*ns*.ti(n Det*i/s - e/e.t Bi//s t( M*&0 *s 5*i)J )i*/(, ;(x K!i,1&e 24-8L+ .%((se t%e ven)(& in t%e @en)(& )&(2-)(=n /ist' T1&n (n t%e .%e.0;(x ?(& t%e ;i// t%*t .(&&es2(n)s t( t%e 2*<3ent+ *n) t%en ./i.0 t%e A)) t( Q1i.0B((0s ;1tt(n *t t%e ;(tt(3 (? t%e )i*/(, ;(x'

! i GURE 24-8 I? <(1 =&(te (ne .%e.0 t( 2*< seve&*/ (? * ven)(&s ;i//s+ t1&n (n t%e .%e.0;(xes ?(& *// t%e ;i//s t%*t t%e .%e.0 .(ve&s' As <(1 t1&n (n .%e.0;(xes+ Q1i.0- B((0s 12)*tes t%e 4Di?-

BANKING ?e&en.e &e3*inin,J v*/1e t( s%(= t%e As v*/1e t()is.&e2*n.< t%e 2*<ee n*3e <(1 se/e.te)' ee t%e ;(x (n 2*,e ;et=een t%e )(=n/(*)e) t&*ns*.ti(ns *3(1nt *n) t%e t(t*/ (? t%e ;i//s <(1 se/e.te)' W%en t%is v*/1e eH1*/s 0'00+ ./i.0 A)) t( Q1i.0B((0s t( s*ve t%e 3*t.%'

: M*t.% *n ex2ense 3*n1*//<' I? Q1i.0B((0s )(esnt 3*t.% *n ATM =it%)&*=*/ (& (t%e& ex2ense .(&&e.t/<+ <(1 .*n */s( 3*t.% 2*<3ents t( *n existin, t&*ns*.ti(n'

*n) t%en .%((se 4M*t.% t( Existin, T&*ns*.ti(n'J In t%e 4T&*ns*.ti(n Det*i/s M*t.% t( Existin, T&*ns*.ti(nJ )i*/(, ;(x t%*t *22e*&s+ t%e t*;/e s%(=s &e,iste& t&*ns*.ti(ns t%*t %*vent <et ;een 3*t.%e)' !(& ex*32/e+ i? <(1 %*ve t=( ATM =it%)&*=*/s+ <(1 .*n 2i.0 t%e (ne t%*t ,(es =it% t%e )(=n/(*)e) t&*ns*.ti(n+ *n) t%en ./i.0 C(n?i&3 M*t.%'

ER5RE MODE

TROUBCE HOOTING MOMENT

W%< T&*ns*.ti(ns D(nt M*t.%

=it% in.(&&e.t n13;e&s+ <(1 s%(1/) ;e ;*.0 t( 1niH1e .%e.0 n13;e&s'

I? <(1 &e.(&)e) *// <(1& t&*ns*.ti(ns in Q1i.0B((0s ;1t <(1& )(=n/(*)e) t&*ns*.ti(ns &e?1se t( 3*t.% 12 =it% =%*ts in <(1& .(32*n< ?i/e+ s3*// )is.&e2*n.ies *&e 2&(;*;/< t( ;/*3e' !(& ex*32/e+ =it% )(=n/(*)e) t&*ns*.ti(ns t%*t in./1)e .%e.0 n13;e&s+ Q1i.0B((0s ?i&st /((0s ?(& * 3*t.%in, .%e.0 n13;e& *n)+ i? it ?in)s (ne+ (n/< t%en )(es it /((0 *t t%e *3(1nt' ( t%e 2&(,&*3 .(nsi)e&s .%e.0 t&*ns*.ti(ns 3*t.%e) (n/< i? ;(t% t%e .%e.0 n13;e& *n) *3(1nt 3*t.%' I? t%e .%e.0 */&e*)< exists in Q1i.0B((0s+ t%e&e *&e t=( &e*s(ns =%< t%e 2&(,&*3 =(1/)nt ;e *;/e t( 3*t.% it: : T%e .%e.0 n13;e& in <(1& &e,iste& is =&(n,' !(& ex*32/e+ i? <(1 =&(te seve&*/ .%e.0s *t t%e s*3e ti3e+ <(1 3i,%t %*ve ente&e) t%e3 in Q1i.0B((0s in * )i??e&ent (&)e& t%*n t%e 2*2e& .%e.0s <(1 =&(te (1t' O2en t%e *..(1nts &e,iste& =in)(= Kin t%e C%*& t (? A..(1nt s =in)(=+ )(1;/e-./i.0 t%e n*3e (? t%e *..(1ntL+ *n) t%en ?in) t%e t&*ns*.ti(n *n) e)it its .%e.0 n13;e&' Q1i.0B((0s 3 i , % t = *& n < (1 *; (1 t )1 2 / i . * t e . % e. 0 n1 3; e & s + ; 1 t , ( * % e * ) * n ) 1 s e t % e 1 2 ) * te ) n 1 3 ; e &' A? te & <(1ve e)ite) *// t%e .%e.0 t&*ns*.ti(ns

: T%e *3(1nts (n t%e .%e.0s )(nt 3*t.%' I? t%e *3(1nts )is*,&ee+ ?i&st /((0 *t t%e *..(1nt &e,iste& t( see i? <(1 t<2e) t%e *3(1nt .(&&e.t/<N i? n(t+ ?ix it' I? t&*ns*.ti(ns ?&(3 t%e ;*n0 )(nt in./1)e .%e.0 n13;e&s+ Q1i.0B((0s s.*ns t&*ns*.ti(ns =it%(1t .%e.0 n13;e&s in <(1& *..(1nt &e,iste& ?(& 3*t.%in, *3(1nts' I? it )(esnt ?in) * 3*t.%+ <(1 3i,%t %*ve ?(&,(tten t( &e.(&) t%e t&*ns*.ti(n in t%e 5*< Bi//s =in)(= K2*,e 1F7L+ (& t%e .%e.0 )(esnt /in0 t( * ;i// K2*,e 19#L'

I? <(1&e s1&e t%*t * .%e.0 *3(1nt <(1 &e.(&)e) is .(&&e.t+ ;1t t%e )(=n/(*)e) .%e.0 *3(1nt is )i??e&ent+ .%*n,e t%e *3(1nt in Q1i.0B((0s' K$(1& ;*n0 =(nt ,( ;*.0 *n) e)it t%*t t&*ns*.ti(n'L T%en .(nt*.t <(1& ;*n0 *n) =(&0 (1t t%e )is.&e2*n.<' I? t%e ;*n0 =*s *t ?*1/t+ it =i// iss1e * se2*&*te t&*ns*.ti(n t( .(&&e.t t%e e&&(&+ *n) <(1 .*n t%en )(=n/(*) t%*t t&*ns*.ti(n' Q1i.0B((0s .*nt 3*t.% (t%e& t<2es (? t&*ns*.ti(ns+ /i0e ATM =it%)&*=*/s (& )e;it .*&) 21&.%*ses+ i? t%e *3(1nts )(nt 3*t.% (& <(1 %*vent &e.(&)e) t%e t&*ns*.ti(ns in Q1i.0B((0s'

A))in, M1/ti2/e T&*ns*.ti(ns I? <(1 =&ite (n/< * ?e= .%e.0s *n) &e.eive * ?e= 2*<3ents e*.% 3(nt%+ 3*t.%in, e*.% (ne in)ivi)1*//< isnt t(( 2*in?1/' B1t <(1 %*ve ;ette& t%in,s t( )( t%*n 3*t.% %1n)&e)s (? t&*ns*.ti(ns (ne ;< (ne' H*22i/<+ *s /(n, *s <(1 )(nt nee) t( 3*t.% )(=n/(*)e) t&*ns*.ti(ns t( (2en t&*ns*.ti(ns in Q1i.0B((0s (& )( *n<t%in, ?*n.< /i0e .&e*te s2/its+ <(1 .*n *)) seve&*/ t&*ns*.ti(ns *t (n.e'

In t%e T&*ns*.ti(ns Cist =in)(=+ t1&n (n t%e .%e.03*&0 .e//s ?(& t%e t&*ns*.ti(ns <(1 =*nt t( *))' Next+ ./i.0 t%e )(=n *&&(= t( t%e &i,%t (? t%e B*t.% A.ti(ns ;1tt(n+ *n) t%en .%((se A))GA22&(ve' $(1 .*n */s( ?i// in )et*i/s ?(& seve&*/ t&*ns*.ti(ns *n) *)) t%e3 *// *t (n.e' T( )( t%is+ si32/< ?i// in t%ei& 5*<ee *n) A..(1nt .e//s *n)

BANKIN ONCINE U ING ER5RE MODE t1&n (n t%ei& .%e.03*&0 .e//s' A?te& <(1 )( t%*t+ ./i.0 t%e B*t.% A.ti(ns )(=n *&&(= *n) t%en .%((se A))GA22&(ve'

De/etin, D(=n/(*)e) T&*ns*.ti(ns *< <(1ve &e.(n.i/e) <(1& .&e)it .*&) *..(1nt t( <(1& st*te3ent' $(1 t%en ,( (n/ine *n) )(=n/(*) t&*ns*.ti(ns (n/< t( ?in) t%*t <(1ve )(=n/(*)e) t&*ns*.ti(ns <(1ve */&e*)< &e.(n.i/e)' $(1 )(nt %*ve t( 3*t.% t%e )(=n/(*)e) t&*ns*.ti(ns ;e.*1se <(1& *..(1nt is */&e*)< 3*t.%e) 12 =it% <(1& ;*n0s &e.(&)s+ s( <(1 =*nt t( )e/ete t%e )(=n/(*)e) t&*ns*.ti(ns' $(1 .*n )( t%is vi* t%e T&*ns*.ti(ns Cist =in)(= Kt( (2en it+ in t%e B*n0 !ee)s =in)(=+ ./i.0 T&*ns*.ti(n CistL' He&es %(= t( .%((se *n) )e/ete t&*ns*.ti(ns (ne *t * ti3e (& *s * ;*t.%:

: De/ete in)ivi)1*/ t&*ns*.ti(ns' T( )e/ete * sin,/e t&*ns*.ti(n+ ./i.0 its A.ti(n .e//+ ./i.0 it *,*in t( )is2/*< t%e )&(2-)(=n /ist s%(=n in !i,1&e 24-F+ *n) t%en .%((se I,n(&e' In t%e C(n?i&3 De/ete 3ess*,e ;(x+ ./i.0 $es t( )e/ete t%e t&*ns*.ti(n' I? <(1 .%*n,e <(1& 3in) *n) =*nt t( 0ee2 it+ ./i.0 N( inste*)' : De/ete seve&*/ t&*ns*.ti(ns' T%is (2ti(n is 2e&?e.t i? <(1 =*nt t( )e/ete *// t%e t&*ns*.ti(ns t%*t <(1ve */&e*)< &e.(n.i/e)' In t%e t&*ns*.ti(n t*;/es ?i&st .(/13n+ ./i.0 t%e .%e.03*&0 .e//s ?(& e*.% t&*ns*.ti(n <(1 =*nt t( )e/ete' T%en+ *t t%e =in)(=s ;(tt(3 /e?t+ ./i.0 t%e )(=n *&&(= t( t%e &i,%t (? t%e B*t.% A.ti(ns ;1tt(n *n) .%((se I,n(&e' In t%e C(n?i&3 De/ete 3ess*,e ;(x+ ./i.0 $es t( )e/ete t%e t&*ns*.ti(ns+ (& ./i.0 N( t( 0ee2 t%e3'

! i GURE 24-F I? <(1 =*nt t( see t&*ns*.- ti(ns ?&(3 * s2e.i?i. )*te &*n,e+ s1.% *s t%*t (? <(1& 2&evi(1s ;*n0 st*te3ent+ .%((se )*tes in t%e !&(3 *n) T( ;(xes *;(ve t%e 11F QUICKBOOKs 2014: tHe MIssInG

t&*ns*.ti(n t*;/e' W%en <(1 )( t%*t+ Q1i.0B((0s ?i/te&s t%e /ist t( s%(= (n/< t&*ns*.ti(ns t%*t (..1&&e) =it%in t%(se )*tes'

BANKING

CHA5teR 24: BANKING ONCINE WITH

119

CCA

IC MODE

GEM IN THE ROUGH

Ren*3in, D(=n/(*)e) 5*<ees

&en*3e * 2*<ee i? its )(=n/(*)e) n*3e is ex*.t/< 4A.3e EH1i23ent'J He&es %(= t( e)it * &en*3in, &1/e: 1' At t%e t(2 /e?t (? t%e T&*ns*.ti(ns Cist =in)(=+ ./i.0 R1/es' 2' C/i.0 *n<=%e&e in t%e &(= ?(& t%e &1/e <(1 =*nt t( e)it+ *n) t%en+ *t t%e =in)(=s ;(tt(3 /e?t+ ./i.0 t%e M*n*,e R1/es )(=n *&&(= *n) .%((se E)it R1/e'

One )&*=;*.0 t( )(=n/(*)in, t&*ns*.ti(ns is t%e .&*Q< 2*<ee n*3es t%*t (?ten s%(= 12' !(& ex*32/e+ * ,*s-st*ti(n .&e)it .*&) .%*&,e )(=n/(*)s =it% t%e st*ti(ns ID n13;e&OC(n(.( b00092#8291F028O(& * 2*<3ent t( <(1& ?*v(&ite (??i.e s122/< st(&e *22e*&s *s Inte&nt 5MT H*ve * G&e*t D*< 1429AMb2' $(1 =*nt 2*<ee n*3es t%*t 3*0e sense+ /i0e G*s(/ine+ (& t%*t *&e *t /e*st .(nsistent+ /i0e O??i.e 122/< He*ven b121' Q1i.0B((0s &en*3in, &1/es Ki? <(1 1se Ex2&ess 3()eL /et <(1 &e2/*.e )(=n/(*)e) 2*<ee n*3es =it% s(3et%in, s%(&t+ s=eet+ *n) 3e*nin,?1/' I? <(1 1se C/*ssi. 3()e+ Q1i.0B((0s 2*<ee */i*s- in, /ets <(1 *ss(.i*te * )(=n/(*)e) 2*<ee n*3e =it% * n*3e in <(1& .(32*n< ?i/e+ s1.% *s * ven)(&s (& .1st(3e&s n*3e' H(=eve&+ <(1 .*nt )e?ine tests+ *s )es.&i;e) in t%e n13;e&e) ste2s ;e/(=' T%*t 3e*ns t%*t <(1 .*n *ss(.i*te (n/< (ne n*3e =it% * )(=n/(*)e) 2*<ee 1sin, 2*<ee */i*ses' Q1i.0B((0s *1t(3*ti.*//< .&e*tes &en*3in, &1/es =%eneve& <(1 .%*n,e t%e 2*<ee n*3e ?(& * )(=n/(*)e) t&*ns*.ti(n+ ;1t t%e &en*3in, &1/es it .&e*tes 3i,%t n(t ;e =%*t <(1 =*nt' !(& ex*32/e+ s122(se <(1 =*nt t( &en*3e *n< 2*<ees t%*t in./1)e 4C(n(.(J (& 4 1n(.(+J (& <(1 (n/< =*nt t(

#' In t%e E)it R1/es Det*i/s )i*/(, ;(x+ in t%e ?i&st )&(2-)(=n /ist+ ./i.0 t%e )(=n *&&(= t( t%e &i,%t (? t%e Des.&i2ti(n /*;e/+ *n) t%en .%((se t%e test <(1 =*nt t( 1se+ /i0e t*&ts Wit% (& M*t.%es Ex*.t/<' 4' In t%e se.(n) ;(x+ t<2e t%e v*/1e t%*t *22e*&s in *// t%e )(=n/(*)e) 2*<ee n*3es ?(& t%*t ven)(&+ s1.% *s A.3e EH1i23ent' 6' In t%e se.(n) )&(2-)(=n /ist+ .%((se eit%e& Ren*3e (& C*te,(&iQe t( .%*n,e t%e 2*<ee ?ie/) (& t%e *..(1nt+ &es2e.tive/<'

7' I? <(1 .%(se Ren*3e+ t%en+ in t%e 5*<ee !ie/) T( )&(2- )(=n /ist+ .%((se t%e 2*<ee n*3e <(1 =*nt t( 1se' I? <(1 .%(se C*te,(&iQe+ in t%e 4It in t%e !(//(=in, A..(1ntJ )&(2-)(=n /ist+ .%((se *n *..(1nt' 8' C/i.0 *ve' I? <(1 =*nt t( &e3(ve (ne (? t%e existin, &en*3in, &1/es+ ./i.0 t%e &1/es &(=+ *n) t%en ./i.0 t%e M*n*,e R1/es )(=n *&&(= *n) .%((se De/ete R1/e' Q1i.0B((0s 2014 .*n /e*&n ?&(3 t%e &en*3in, *n) .*te,(&iQ- in, <(1 )( in t%e t&*ns*.ti(n /ist *n) .&e*te &en*3in, &1/es (? its (=n' T%e &1/es it .&e*tes %*ve n*3es /i0e WA1t(Gene&*te)R1/e-1'

B*n0in, On/ine Usin, C/*ssi. M()e

T%e B*n0 !ee)s Cente&s C/*ssi. 3()e /ets <(1 see <(1& ?1// *..(1nt &e,iste&+ =%i.% 3*0es it e*s< t( ?in) * 3*t.%in, t&*ns*.ti(n t%*t Q1i.0B((0s )(esnt &e.(,niQe' $(1 .*n e)it t&*ns*.ti(ns in t%e &e,iste& t(+ ?(& ex*32/e+ .(&&e.t * t<2( t%*t 2&evente) t%e 2&(,&*3 ?&(3 3*0in, * 3*t.%' T%is se.ti(n ex2/*ins %(= t( %*n)/e <(1& (n/ine ;*n0in, 1sin, C/*ssi. 3()e'

ONCINE U ING CCA IC MODE

en)in, *n) Re.eivin, Ite3s C%((se B*n0in,>B*n0 !ee)s>B*n0 !ee)s Cente& t( (2en t%e B*n0 !ee)s =in)(=' In C/*ssi. 3()e+ t%is =in)(= is 3(&e .(32*.t t%*n its Ex2&ess 3()e si;/in,+ *s <(1 .*n see in !i,1&e 24-9'

! i GURE 24-9 I? <(1 %*ve (n/ine se&vi.es set 12 =it% 3(&e t%*n (ne ;*n0 K<(1& .%e.0in, *..(1nt *t (ne ;*n0 *n) * .&e)it .*&) *t *n(t%e&+ s*<L+ in t%e !in*n.i*/ Instit1ti(n )&(2-)(=n /ist+ .%((se (ne t( .(nne.t t(' In t%e Ite3s T( en) ;(x+ Q1i.0B((0s *1t(3*ti.*//< se/e.ts *// &eH1ests K/i0e )(=n/(*)in, <(1& t&*ns*.ti(nsL' I? <(1 )(nt =*nt t( sen) *n ite3+ ./i.0 *n<=%e&e in its &(= t( 1n.%e.0 it' T%en ./i.0 en)G Re.eive t( .(nne.t t( t%e ;*n0s =e;site *n) sen) t%e se/e.te) &eH1ests'

T( sen) &eH1ests t( <(1& ;*n0+ ./i.0 en)GRe.eive' In t%e 4A..ess t( T<(1& ;*n0UJ )i*/(, ;(x t%*t *22e*&s+ t<2e <(1& 2*ss=(&) (& 5IN+ *n) t%en ./i.0 OK' A?te& <(1 sen) <(1& &eH1ests+ t%e On/ine T&*ns3issi(n 133*&< )i*/(, ;(x te//s <(1 %(= 3*n< t&*ns*.ti(ns Q1i.0B((0s )(=n/(*)e) ?&(3 <(1& ;*n0' C/i.0 C/(se+ *n) t%e Ite3s Re.eive) !&(3 !in*n.i*/ Instit1ti(n ;(x s%(=s t%e ;*/*n.es (? <(1& (n/ine *..(1nts *n) *n< 3ess*,es t%*t <(1& ;*n0 sent <(1'

W(&0in, =it% On/ine Ite3s In t%e B*n0 !ee)s =in)(= K!i,1&e 24-9L+ <(1 .*n 3*0e .%*n,es t( ite3s <(1 inten) t( sen) ;e?(&e <(1 .(nne.t t( <(1& ;*n0 *..(1nt' A?te& <(1 &e.eive ite3s ?&(3 <(1& ;*n0+ <(1 .*n vie= ite3s (& )e/ete t%e3' He&es %(= <(1 1se t%e =in)(=s v*&i(1s ;1tt(ns:

: E)it' Be?(&e <(1 ,( (n/ine in C/*ssi. 3()e+ <(1 .*n e)it *n< ite3s (t%e& t%*n * &eH1est ?(& * st*te3ent+ /i0e * ?1n)s t&*ns?e& (& ;i// 2*<3ent <(1&e sen)in,' i32/< se/e.t t%e ite3+ *n) t%en ./i.0 E)it' M*0e t%e .%*n,es <(1 =*nt+ *n) t%en ./i.0 OK'

NOTE Q1i.0B((0s *))s * &eH1est ?(& * st*te3ent t( t%e Ite3s T( en) /ist eve&< ti3e <(1 (2en t%e B*n0 !ee)s =in)(= Kt%e &eH1est is /*;e/e) 4D(=n/(*) B*n0 D*t* ?(& *..(1nt: T*..(1nt n*3eUJO!i,1&e 24-9 s%(=s *n ex*32/eL' In t%is .(ntext+ * st*te3ent is si32/< * /ist (? t%e t&*ns*.ti(ns t%*t ./e*&e) in <(1& *..(1nt sin.e t%e /*st ti3e <(1 &et&ieve) in?(&3*ti(n ?(&3*tte) in * =*< t%*t Q1i.0B((0s .*n i32(&t'

: De/ete' In C/*ssi. 3()e+ t%e B*n0 !ee)s =in)(= in./1)es t=( De/ete ;1tt(ns+ (ne ?(& e*.% (? t%e =in)(=s t=( 3*in ;(xes' i32/< ./i.0 t%e ;1tt(n t( t%e &i,%t (? t%e *22&(2&i*te ;(x t( )e/ete t%e ite3s <(1ve se/e.te) in it' !(& ex*32/e+ i? <(1 set 12 * ?1n)s t&*ns?e& ;et=een *..(1nts t%*t <(1 n( /(n,e& nee) (& =*nt t( &e3(ve *n(t%e& t<2e (? ite3+ in t%e Ite3s T( en) ;(x+ se/e.t t%e ite3 *n) t%en ./i.0 De/ete'

$(1// ?in) t%*t <(1& ;*n0 is ?(n) (? sen)in, <(1 3ess*,es *;(1t ne= se&vi.es (& %(/i)*<s' T%e&es n( &e*s(n t( ./1tte& t%e Ite3s Re.eive) !&(3 !in*n.i*/ Instit1ti(n ;(x =it% t%ese 3ess*,es+ s( si32/< se/e.t t%e3 *n) t%en ./i.0 De/ete'

: @ie=' In t%e Ite3s Re.eive) !&(3 !in*n.i*/ Instit1ti(n ;(x+ se/e.t *n ite3 *n) t%en ./i.0 @ie= t( see it in its enti&et<' W%en <(1 =*nt t( 3*t.% t%e t&*ns*.ti(ns in * st*te3ent t( <(1& Q1i.0B((0s ;*n0 *..(1nt t&*ns*.ti(ns+ se/e.t t%e st*te3ent *n) t%en ./i.0 @ie=N t%e next se.ti(n %*s 3(&e )et*i/s'

M*t.%in, T&*ns*.ti(ns Eve&< ti3e <(1 .(nne.t t( <(1& ?in*n.i*/ instit1ti(n K;< ./i.0in, en)GRe.eive in t%e B*n0 !ee)s =in)(=L+ Q1i.0B((0s &eH1ests * st*te3ent (? *// t%e t&*ns*.ti(ns t%*t %*ve ./e*&e) sin.e t%e /*st ti3e <(1 =ent (n/ine' A?te& <(1 .(nne.t+ in t%e Ite3s Re.eive) !&(3 !in*n.i*/ Instit1ti(n ;(x+ <(1// see *n ent&< ?(& t%e st*te3ent Q1i.0B((0s &et&ieve)' T( vie= t%e )(=n/(*)e) t&*ns*.ti(ns *n) 21// t%e3 int( <(1& .(32*n<-?i/e ;*n0 *..(1nt+ se/e.t t%is ent&< *n) t%en ./i.0 @ie='

W%en <(1 )(+ Q1i.0B((0s (2ens t%e M*t.% T&*ns*.ti(ns =in)(= K!i,1&e 24-10L *n) t&ies t( 3*t.% t%e )(=n/(*)e) t&*ns*.ti(ns t( t%e (nes <(1ve */&e*)< ente&e) in t%e 2&(,&*3' I? Q1i.0B((0s is *;/e t( 3*t.% t&*ns*.ti(ns+ t%e Res1/ts (? A1t(3*ti. T&*ns*.ti(n M*t.%in, )i*/(, ;(x te//s <(1 %(= 3*n< it 2*i&e) 12' C/i.0 OK t( ./(se t%e )i*/(, ;(x' At t%e ;(tt(3 (? t%e M*t.% T&*ns*.ti(ns =in)(=+ (n t%e D(=n/(*)e) T&*ns*.ti(ns t*;+ t%e st*t1s ?(& t%(se t&*ns*.ti(ns is set t( M*t.%e) *n) <(1 )(nt %*ve t( )( *n<t%in, t( t%e3N

Q1i.0B((0s *1t(3*ti.*//< 3*&0s t%e3 *s ./e*&e) in t%e &e,iste&' T&*ns*.ti(ns t%*t t%e 2&(,&*3 .*nt 3*t.% %*ve * st*t1s (? Un3*t.%e)+ *s s%(=n in !i,1&e 24-10'

CCA

IC MODE

NOTE T%e ?i&st ti3e <(1 )(=n/(*) t&*ns*.ti(ns ?&(3 *n (n/ine *..(1nt+ Q1i.0B((0s /((0s *t ./e*&e) *n) 1n./e*&e) t&*ns*.ti(ns in <(1& *..(1nt &e,iste&' !(& *// s1;seH1ent )(=n/(*)s+ t%e 2&(,&*3 t&ies t( 3*t.% (n/< t&*ns*.ti(ns t%*t %*vent */&e*)< ./e*&e)'

BANKING ONCINE

! i GURE 24-10 I? <(1 )1ti?1//< ente& *// <(1& t&*ns*.ti(ns ;e?(&e <(1 )(=n/(*) <(1& st*te- 3ent+ seein, )(Qens (? 1n3*t.%e) t&*ns*.ti(ns 3i,%t 3*0e <(1 ne&v(1s' T( 3*0e Q1i.0B((0s .(32*&e t%e )(=n/(*)e) t&*ns*.ti(ns =it% t%e (nes in <(1& *..(1nt &e,iste&+ t1&n (n t%e %(= Re,iste& .%e.0;(x ne*& t%e t(2 (? t%is =in)(='

I? Q1i.0B((0s 3*t.%es eve&< t&*ns*.ti(n+ <(1// see * /i,%tnin, ;(/t ?(& eve&< 3*t.%e) t&*ns*.ti(n In t%e *..(1nt &e,iste&s C/e*&e) .(/13n *n) <(1& =(&0 is )(ne' I? <(1&e n(t s( /1.0<+ %e&es %(= t( )e*/ =it% t%e 1n3*t.%e) ite3s:

BANKING )i*/(, ;(x t%*t (2ens ?(& *n 1n3*t.%e) .%e.0+ t%e )i*/(,

: Un3*t.%e) .%e.0s' e/e.t t%e .%e.0 t%*t <(1 )i)nt ente& in Q1i.0B((0s *n) t%en ./i.0 A)) One t( Re,iste&' In t%e A)) Un3*t.%e) T&*ns*.ti(n )i*/(, ;(x t%*t (2ens+ <(1 .*n .%((se (ne (? t%&ee (2ti(ns' T%e 2&(,&*3 *1t(3*ti.*//< se/e.ts t%e 4Usin, t%e &e,iste&J (2ti(n' I? <(1 0ee2 t%is (2ti(n se/e.te) *n) ./i.0 OK+ t%e A)) Un3*t.%e) T&*ns*.ti(n )i*/(, ;(x ./(ses *n) t%e M*t.% T&*ns*.ti(ns =in)(= (2ens' In t%*t =in)(=s &e,iste&+ <(1// see * ne= t&*ns*.ti(n =it% its .%e.0 n13;e&+ )*te+ *n) *3(1nt ?i//e) in' A// <(1 %*ve t( )( is ente& t%e 2*<ee *n) *..(1nt+ *n) t%en ./i.0 Re.(&)'

I? <(1 se/e.t t%e 4As * 2*<3ent 3*)e ;< .%e.0+ 1sin, t%e W&ite C%e.0s =in)(=J (2ti(n inste*)+ *n) t%en ./i.0 OK+ Q1i.0B((0s (2ens t%e W&ite C%e.0s =in)(= t( * ne= .%e.0 t&*ns*.ti(n *n) ?i//s in t%e .%e.0 n13;e&+ )*te+ *n) *3(1nt' !i// in t%e (t%e& ?ie/)s K2*,e 19#L+ *n) t%en ./i.0 *ve A C/(se'

I? <(1 se/e.t t%e 4As * 2*<3ent ?(& * 2&evi(1s/< .&e*te) ;i//+ 1sin, t%e 5*< Bi//s =in)(=J (2ti(n *n) ./i.0 OK+ Q1i.0B((0s (2ens t%e 5*< Bi//s =in)(= s( <(1 .*n se/e.t *n) 2*< t%e ;i// t%*t .(&&es2(n)s t( t%is 1n3*t.%e) t&*ns*.ti(n'

: Un3*t.%e) )e2(sits' In t%e /ist (? )(=n/(*)e) t&*ns*.ti(ns+ se/e.t t%e )e2(sit+ *n) t%en ./i.0 A)) One t( Re,iste&' i3i/*& t( t%e A)) Un3*t.%e) T&*ns*.ti(n

BANKING ONCINE CCA =%en <(1 ./i.0 A)) One t( Re,iste& %e&e .(nt*ins t%&ee (2ti(ns' T%e 2&(,&*3 *1t(3*ti.*//< se/e.ts t%e 4Usin, t%e &e,iste&J (2ti(n' I? <(1 ./i.0 OK+ t%e A)) Un3*t.%e) T&*ns*.ti(n )i*/(, ;(x ./(ses *n) t%e M*t.% T&*ns*.ti(ns =in)(= (2ens =it% t%e ne= t&*ns*.ti(ns )*te *n) *3(1nt ?i//e) in' Ente& t%e 2*<ee *n) *..(1nt+ *n) t%en ./i.0 Re.(&)' IC MODE

I? <(1 se/e.t t%e 4As * )e2(sit+ 1sin, t%e M*0e De2(sits =in)(=J (2ti(n inste*) *n) ./i.0 OK+ Q1i.0B((0s (2ens t%e 45*<3ents t( De2(sitJ =in)(=' e/e.t t%e )e2(sit in t%e /ist+ *n) t%en ./i.0 OK'

I? <(1 se/e.t t%e 4As * 2*<3ent (n *n inv(i.e+ 1sin, t%e Re.eive 5*<3ents =in)(=J (2ti(n *n) ./i.0 OK+ t%e Re.eive 5*<3ents =in)(= (2ens s( <(1 .*n *22/< t%e )e2(sit t( t%e inv(i.e t%*t .(&&es2(n)s t( t%is 1n3*t.%e) )e2(sit'

: B*n0 .%*&,es' !(& .%*&,es in./1)in, 3(nt%/< se&vi.e ?ees+ ;(1n.e)-.%e.0 .%*&,es+ *n) s( (n+ in t%e /ist (? )(=n/(*)e) t&*ns*.ti(ns+ se/e.t t%e t&*ns*.ti(n *n) t%en ./i.0 A)) One t( Re,iste&' In t%e A)) Un3*t.%e) T&*ns*.ti(n )i*/(, ;(x t%*t (2ens+ /e*ve t%e 4Usin, t%e &e,iste&J (2ti(n se/e.te) *n) ./i.0 OK' B*.0 in t%e M*t.% T&*ns*.ti(ns =in)(=+ ?i// in t%e t&*ns*.ti(ns ?ie/)s+ *n) t%en ./i.0 Re.(&)'

A))in, M1/ti2/e T&*ns*.ti(ns I? <(1 %*ve seve&*/ 1n3*t.%e) t&*ns*.ti(ns t%*t <(1 =*nt t( *)) t( t%e &e,iste&+ in t%e M*t.% T&*ns*.ti(ns =in)(=+ ./i.0 A)) M1/ti2/e' T%e 4A)) M1/ti2/e T&*ns*.ti(ns t( t%e Re,iste&J =in)(= (2ens *n) /ists *// t%e 1n3*t.%e) t&*ns*.ti(ns' As <(1 .*n see in !i,1&e 24-11+ t%e t(2 %*/? (? t%e =in)(= /ists t&*ns*.ti(ns t%*t *&e eit%e& &e*)< t( ,( (& *&e 3issin, *n *..(1nt' A?te& <(1 .%((se *..(1nts ?(& t%e t&*ns*.ti(ns t%*t )(nt %*ve t%e3+ ./i.0 Re.(&)'

BANKING )i*/(, ;(x t%*t (2ens ?(& *n 1n3*t.%e) .%e.0+ t%e )i*/(,

! i GURE 24-11 $(1 .*nt )( *n<t%in, =it% t%e t&*ns*.ti(ns /iste) *t t%e ;(tt(3 (? t%is =in)(= t%*t %*ve 1n&e.(,niQe) 2*<ees' T( .(&&e.t t%(se t&*ns*.ti(ns+ ./(se t%is =in)(= *n)+ ;*.0 in t%e M*t.% T&*ns*.ti(ns =in)(=+ se/e.t (ne t&*ns*.ti(n *n) t%en ./i.0 A)) One t( Re,iste&' $(1 .*n t%en e)it t%e 2*<ee n*3e in t%e &e,iste&' Re2e*t t%is 2&(.ess t( ?ix t%e (t%e& t&*ns*.ti(ns /iste) in t%e ;(tt(3 (? t%e =in)(='

BANKING ONCINE De/etin, D(=n/(*)e) T&*ns*.ti(ns C/*ssi. 3()e )(esnt ,ive <(1 * =*< t( )e/ete t&*ns*.ti(ns (n t%e =in)(=s D(=n/(*)e) T&*ns*.ti(ns t*;' I? <(1ve */&e*)< &e.(n.i/e) <(1& *..(1nt *n) t%en )(=n/(*)e) t%e t&*ns*.ti(ns+ <(1 3i,%t t%in0 <(1 %*ve t( /ive =it% t%(se 1n3*t.%e) t&*ns*.ti(ns ?(&eve&' B1t =it% s(3e ?*n.< ?((t=(&0+ <(1 .*n ,et &i) (? t%(se )(=n/(*)e) (&2%*ns' He&es =%*t <(1 )(:

1' .&(// in t%e &e,iste& *t t%e t(2 (? t%e M*t.% T&*ns*.ti(ns =in)(= t( ?in) t%e &e.(n.i/e) t&*ns*.ti(n t%*t 2*i&s =it% *n 1n3*t.%e) t&*ns*.ti(n'

An *ste&is0 in t%e t&*ns*.ti(ns ./e*&e) .e// Kt%e (ne in t%e .(/13n =%(se %e*)- in, is * .%e.03*&0L 3e*ns t%*t t&*ns*.ti(n is ./e*&e)N * .%e.03*&0 in)i.*tes t%*t its &e.(n.i/e)'

2' Kee2 ./i.0in, its ./e*&e) .e// 1nti/ t%e .e// is ;/*n0'

As s((n *s t%e ./e*&e) .e// is ;/*n0+ Q1i.0B((0s *1t(3*ti.*//< 3*t.%es t%e &e,iste& t&*ns*.ti(n *n) t%e )(=n/(*)e) t&*ns*.ti(n' $(1// see * /i,%tnin, ;(/t in t%e ./e*&e) .e// t( in)i.*te t%e 3*t.%+ *n) t%e )(=n/(*)e) t&*ns*.ti(n )is*22e*&s ?&(3 t%e D(=n/(*)e) T&*ns*.ti(ns t*;'

#' C/i.0 t%e ./e*&e) .e// *,*in 1nti/ <(1 see * .%e.03*&0'

T%e &e,iste& t&*ns*.ti(n is ;*.0 t( ;ein, &e.(n.i/e)+ *n) t%e )(=n/(*)e) t&*ns*.ti(n is ,(ne ?(&eve&'

TI5 I? <(1 %*ve )(Qens (? t&*ns*.ti(ns t%*t <(1 =*nt t( )e/ete+ s=it.% t( Ex2&ess 3()e inste*) Ksee t%e Ti2 (n 2*,e 71FL' T%en <(1 .*n )e/ete t%e t&*ns*.ti(ns in t%e T&*ns*.ti(ns Cist =in)(=+ *s )es.&i;e) (n 2*,e 7#0' A?te& t%*t+ <(1 .*n s=it.% ;*.0 t( C/*ssi. 3()e'

CHA5TER

26

C(n?i,1&in, 5&e?e&en.es t( !it $(1& C(32*n<

n (&,*niQ*ti(ns *22&(*.% t( *..(1ntin, (?ten )e2en)s (n t%e t<2e (? ;1si- ness it is *n) its (;De.tives+ 2(/i.ies+ 2&(.e)1&es+ *n) in)1st&<' !(& ex*32/e+ 3*<;e <(1 1se invent(&< t&*.0in, *n) 2*<&(//O;1t 3*<;e <(1 )(nt' T%e

126

A BANKING =*< <(1 *n) <(1& *..(1nt*nt /i0e t( =(&0 */s( in?/1en.es <(1& (&,*niQ*ti(ns *.- .(1ntin, 2&*.ti.es' De/etin, D(=n/(*)e) T&*ns*.ti(ns !(& inst*n.e+ <(1 3i,%t 2&e?e& t%e si32/i.it< (? .*s% *..(1ntin, t( t%e 3(&e inti3*te 2*i&in, (? in.(3e ONCINE *n) ex2enses t%*t *..&1*/ *..(1ntin, (??e&s Ksee 2*,e xxiiiL' C/*ssi. 3()e )(esnt ,ive <(1 * =*< t( )e/ete t&*ns*.ti(ns (n t%e

Ente& Q1i.0B((0s+ =%i.% %*s t%e He&.1/e*n t*s0 (? s*tis?<in, eve&< n1*n.e (? ;1si- ness (2e&*ti(n *n) 2e&s(n*/ 2&(./ivit<' T%e 2&(,&*3s 2&e?e&en.es *&e .(n?i,1&*;/e settin,s t%*t *..(33()*te )i??e&ent ;1siness *22&(*.%es *n) 2e&s(n*/ t*stes' D1&in, inst*//*ti(n+ Q1i.0B((0s 2i.0s t%e settin,s /i0e/< t( =(&0 ?(& * 3*D(&it< (? (&,*niQ*ti(ns' An) i? <(1 set 12 <(1& .(32*n< ?i/e ;< 1sin, t%e Q1i.0B((0s et12 ?e*t1&e K2*,e 9L+ <(1 3i,%t */&e*)< %*ve 3(st 2&e?e&en.es set t%e =*< <(1 =*nt'

B1t <(1 .*n .%*n,e t%e 2&(,&*3s 2&e?e&en.es ?(& e*.% .(32*n< ?i/e t( 3*t.% t%e =*< <(1 =(&0+ s1.% *s =%et%e& <(1 .&e*te esti3*tes ?(& D(;s <(1 ,( *?te& *n) %(= <(1 .*/.1/*te t%e *3(1nt (? invent(&< t%*ts *v*i/*;/e' 5&e?e&en.es */s( /et <(1 t1&n (n Q1i.0B((0s ?e*t1&es+ s1.% *s esti3*tes+ s*/es t*x+ invent(&<+ *n) 2*<&(//' Usin, Q1i.0B((0s ?(& * =%i/e .*n 3*0e it ./e*& =%i.% 2&e?e&en.es <(1 nee) t( .%*n,e' T%is .%*2te& 2&esents *// t%e 2&(,&*3s 2&e?e&en.es *n) %e/2s <(1 )ete&3ine =%i.% settin,s *&e *22&(2&i*te ?(& <(1 *n) <(1& (&,*niQ*ti(n'

NOTE $(1 .*n t(,,/e 3(st 2&e?e&en.es *t *n< ti3e+ ;1t <(1 .*nt t1&n s(3e 2&e?e&en.es (?? (n.e <(1 t1&n t%e3 (n+ s1.% *s t%e 31/ti2/e .1&&en.ies 2&e?e&en.e' Be?(&e <(1 .%*n,e *n< 2&e?e&en.es+ ;*.0 12 <(1& .(32*n< ?i/e' T%en ?ee/ ?&ee t( t=e*0 *n) tin0e& =it% <(1& 2&e?e&en.es'

127

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THE BA IC 5RE!ERENC

5&e?e&en.es: T%e B*si.s

$(1 .*nt .(32/*in t%*t Q1i.0B((0s )(esnt (??e& en(1,% 2&e?e&en.e settin,sOt%e 2&(,&*3 ,ives <(1 2# .*te,(&ies (? 2&e?e&en.es t%*t .(nt&(/ t%e 2&(,&*3s ;e%*vi(&' E*.% .*te,(&< %*s seve&*/ settin,s+ s( ?in)in, t%e (nes t%*t )( =%*t <(1 =*nt is t%e ;i,,est .%*//en,e' T( vie= *n) set 2&e?e&en.es+ (2en t%e 5&e?e&en.es )i*/(, ;(x ;< .%((sin, E)it>5&e?e&en.es' On t%e /e?t si)e (? t%e )i*/(, ;(x is * 2*ne t%*t /ists e*.% 2&e?e&en.e .*te,(&<+ *s s%(=n in !i,1&e 26-1 ' T( )is2/*< t%e settin,s =it%in * .*te,(&<+ ./i.0 t%e *22&(2&i- *te ent&< in t%is 2*ne' Q1i.0B((0s %i,%/i,%ts t%e i.(n <(1 ./i.0 t( in)i.*te t%*t its se/e.te)'

! i GURE 26-1 T%e ?i&st ti3e <(1 (2en t%e 5&e?e&en.es )i*/(, ;(x+ Q1i.0B((0s )is2/*<s t%e Gene&*/ 2&e?e&en.e .*te,(&<+ =%i.% is t%e sev- ent% .*te,(&< in t%e /e?t 2*ne' KT%e .*te,(&ies *&e /iste) */2%*;eti.*//<+ n(t in (&)e& (? i32(&t*n.e'L On s1;seH1ent visits t( t%is )i*/(, ;(x+ Q1i.0B((0s se/e.ts t%e /*st .*te,(&< <(1 .%(se )1&in, <(1& 2&evi(1s visit'

TI5 On t%e &i,%t si)e (? t%e 5&e?e&en.es )i*/(, ;(x+ t%e A/s( ee /ist i)enti?ies (t%e& 2&e?e&en.e .*te,(&ies t%*t *??e.t t%e (ne <(1&e .1&&ent/< vie=in,'

T( *..(33()*te ;(t% .(32*n<-=i)e *n) 2e&s(n*/ 2&e?e&en.es+ Q1i.0B((0s in- ./1)es t=( t*;s ?(& e*.% .*te,(&<:

: M< 5&e?e&en.es' As <(1 3i,%t ex2e.t+ t%is t*; .(nt*ins (2ti(ns t%*t 2e(2/e =%( /(, int( Q1i.0B((0s .*n set ?(& t%ei& Q1i.0B((0s sessi(ns */(ne' !(& ex*32/e+ in t%e Des0t(2 @ie= .*te,(&<+ <(1 .*n .%((se (2ti(ns t( )ete&3ine =%et%e& <(1 see 31/ti2/e =in)(=s *n) =%et%e& Q1i.0B((0s s*ves t%e )es0t(2 =%en <(1 ./(se t%e .(32*n< ?i/eO=it%(1t ?(&.in, <(1& t*stes (n eve&<(ne e/se'

: C(32*n< 5&e?e&en.es' (3e 2&e?e&en.es %*ve t( &e3*in .(nsistent ?(& ev- e&<(ne in *n (&,*niQ*ti(n' !(& ex*32/e+ t%e IR =(nt t(/e&*te s(3e ?in*n.i*/

&e2(&ts 2&()1.e) 1sin, .*s% *..(1ntin, *n) (t%e&s 1sin, *..&1*/ *..(1ntin, Ksee 2*,e xxiii ?(& t%e 2&(s *n) .(ns (? e*.% 3et%()L' T%e settin,s (n t%is t*; ens1&e .(nsisten.< ;e.*1se t%e< *22/< t( eve&<(ne =%( /(,s int( <(1& .(32*n< ?i/e' T( 3*0e s1&e .(32*n< 2&e?e&en.es *&e set 2&(2e&/<+ (n/< ?(/0s =%( /(, in *s Q1i.0B((0s *)3inist&*t(&s K2*,e 827L .*n .%*n,e t%e settin,s (n t%is t*;'

NOTE I? <(1&e 21QQ/e) ;< Q1i.0B((0s %*;it (? (2enin, t%e 5&e?e&en.es )i*/(, ;(x t( * M< 5&e?e&en.es t*; t%*t %*s n( 2&e?e&en.es+ &est *ss1&e) t%*t Int1it %*s its &e*s(ns' Be.*1se (n/< Q1i.0B((0s *)3inist&*t(&s .*n .%*n,e settin,s (n t%e C(32*n< 5&e?e&en.es t*;+ Q1i.0B((0s )is2/*<s t%e M< 5&e?e&en.es t*; t( *v(i) t*1ntin, t%e 3*D(&it< (? 2e(2/e =%( /(, int( t%e .(32*n< ?i/e ;< s%(=in, t%e3 2&e?e&en.es t%e< .*nt 3()i?<'

W%en <(1 ./i.0 OK t( ./(se t%e 5&e?e&en.es )i*/(, ;(x+ Q1i.0B((0s s*ves t%e .%*n,es <(1 3*)e in t%e .1&&ent .*te,(&<' B1t =%*t i? <(1&e (n *n ene&,eti. 3is- si(n t( &eset 2&e?e&en.es in seve&*/ .*te,(&iesV I? <(1 .%*n,e 2&e?e&en.es in (ne .*te,(&< *n) t%en ./i.0 t%e i.(n ?(& *n(t%e& .*te,(&<+ Q1i.0B((0s *s0s <(1 =%et%e& <(1 =*nt t( s*ve t%e .%*n,es in t%e .*te,(&< <(1&e *;(1t t( /e*ve' M*0e s1&e <(1 s*ve =%*t <(1 =*nt ;< se/e.tin, (ne (? t%e ?(//(=in, (2ti(ns:

T%e &est (? t%is .%*2te& ex2/*ins e*.% .*te,(&< (? 2&e?e&en.es' T%e<&e /iste) %e&e in */2%*;eti.*/ (&)e&+ D1st *s t%e< *&e in t%e 5&e?e&en.es )i*/(, ;(x' $(1// */s( ?in) 2&e?e&en.es 3enti(ne) t%&(1,%(1t t%is ;((0 =%e&e t%e< *22/< t( s2e.i?i. ;((00ee2in, t*s0s'

A..(1ntin,

: C/i.0 $es t( s*ve t%e .%*n,es in t%e .1&&ent .*te,(&< ;e?(&e s=it.%in, t( t%e .*te,(&< =%(se i.(n <(1 ./i.0e)'

: C/i.0 N( t( )is.*&) <(1& .%*n,es *n) 3(ve (n t( t%e .*te,(&< =%(se i.(n <(1 ./i.0e)'

: C/i.0 C*n.e/ t( )is.*&) <(1& .%*n,es *n) &e3*in in t%e .1&&ent .*te,(&< s( <(1 .*n 3*0e (t%e& .%(i.es' CHA5teR 26: CON!IGURING 5RE!ERENCE TO !IT

T%ese 2&e?e&en.es .(nt&(/ 0e< *..(1ntin, 2&*.ti.es+ s1.% *s &eH1i&in, *..(1nts *ssi,ne) t( t&*ns*.ti(ns *n) ./(sin, t%e ;((0s *t t%e en) (? * ?is.*/ 128

<e*&' A..(1ntin, 2&*.ti.es st*< t%e s*3e t%&(1,%(1t * .(32*n<+ s( t%e 2&e?e&en.es in t%is .*te,(&< *// &esi)e (n t%e C(32*n< 5&e?e&en.es t*;' He&es =%*t t%e< )(: ACCOUNTING NOTE In Q1i.0B((0s 5&e3ie& *n) Ente&2&ise+ t%e M< 5&e?e&en.es t*; %*s (ne 2&e?e&en.e: t%e 4A1t(?i// 3e3( in ,ene&*/ D(1&n*/ ent&<J .%e.0;(x' $(1 .*n 0ee2 t%e )e;it *n) .&e)it si)es (? D(1&n*/ ent&ies /in0e) ;< *))in, 3e3(s t( t%e /ines (? t%e ent&ies' Ce*ve t%is .%e.0;(x (n i? <(1 =*nt Q1i.0B((0s t( .(2< t%e 3e3( <(1 ente& in t%e ?i&st /ine (? * D(1&n*/ ent&< t( eve&< s1;seH1ent /ine (? t%e ent&<'

12F

QUICKBOOKs 2014: tHe MIssInG

ACCOUNTING

: Use *..(1nt n13;e&s' I? <(1 ?(//(= * n13;e&in, st*n)*&) ?(& <(1& *..(1nts K2*,e 4F s%(=s * .(33(n (neL+ t1&n (n t%is .%e.0;(x s( <(1 .*n *ssi,n * n13;e&+ in *))iti(n t( * n*3e+ t( e*.% *..(1nt <(1 .&e*te'

TI5 W%en <(1 *ssi,n *n *..(1nt t( * t&*ns*.ti(nOs1.% *s *22/<in, <(1& &ent .%e.0 t( t%e Rent ex2ense *..(1ntO<(1 .*n /(.*te t%e *..(1nt in t%e A..(1nt )&(2-)(=n /ist ;< t<2in, eit%e& its n13;e& (& t%e ?i&st ?e= /ette&s (? its n*3e'

: ReH1i&e *..(1nts' I? &e3e3;e&in, )et*i/s isnt <(1& st&(n, s1it+ 0ee2in, t%is .%e.0;(x t1&ne) (n ?(&.es <(1 t( *ssi,n *n *..(1nt t( eve&< ite3 *n) t&*ns*.ti(n <(1 .&e*te+ =%i.%+ in t1&n+ .&e*tes * t&*i/ t%*t <(1+ <(1& *..(1nt*nt+ *n) t%e IR .*n ?(//(=' Wit% t%is .%e.0;(x t1&ne) (n+ =%en <(1 ./i.0 Re.(&) =it%(1t *n *ssi,ne) *..(1nt+ Q1i.0B((0s in?(&3s <(1 t%*t <(1 %*ve t( ente& *n *..(1nt' T( &e.(&) t%e t&*ns*.ti(n+ in t%e W*&nin, 3ess*,e ;(x+ ./i.0 OK+ *n) t%en .%((se t%e *..(1nt in t%e t&*ns*.ti(ns A..(1nt ?ie/)' A?te& t%*t+ =%en <(1 ./i.0 Re.(&) *,*in+ Q1i.0B((0s .(32/etes t%e t&*ns*.ti(n'

I? <(1 t1&n t%is .%e.0;(x (?? *n) &e.(&) t&*ns*.ti(ns =it%(1t *ssi,ne) *..(1nts+ Q1i.0B((0s *ssi,ns t%e t&*ns*.ti(n *3(1nts t( eit%e& t%e Un.*te,(&iQe) In.(3e (& Un.*te,(&iQe) Ex2ense *..(1nt' !(& ex*32/e+ i? <(1 &e.eive * 2*<3ent ?&(3 * .1st(3e& *n) )(nt *ssi,n *n *..(1nt t( t%e )e2(sit+ t%*t in.(3e 2(sts t( t%e Un.*te,(&iQe) In.(3e *..(1nt'

WARNING I? t%e IR )e.i)es t( *1)it <(1& t*x &et1&ns+ <(1// %*ve t( ,( ;*.0 *n) 3(ve <(1& 1n.*te,(&iQe) in.(3e *n) ex2enses int( t%e &i,%t *..(1nts t( 2&(ve t%*t <(1 2*i) t%e &i,%t *3(1nt (? t*xes' An)+ i? <(1 %*2- 2ene) t( 2*< t(( /itt/e+ t%e IR =i// .%*&,e <(1 2en*/ties *n) inte&est' CHA5teR 26: CON!IGURING 5RE!ERENCE TO !IT 129

*..(1nt t( t%e /(=est s1;*..(1nt' !i,1&e #-4 (n 2*,e 66 s%(=s ex*32/es (? ;(t% ;e%*vi(&s' : %(= /(=est s1;*..(1nt (n/<' I? <(1 1se (n/< t(2-/eve/ *..(1nts in <(1& .%*&t (? *..(1nts+ <(1 %*ve n( nee) ?(& t%is ;e%*vi(&' An) i? <(1 )(nt 1se *..(1nt n13;e&s+ t%is .%e.0;(x is ,&*<e) (1t' B1t i? <(1& .%*&t (? *..(1nts is * %ie&*&.%< (? *..(1nts *n) s1;*..(1nts+ *s )es.&i;e) in t%e ;(x (n 2*,e 66+ t1&n (n t%is .%e.0;(x s( A..(1nt ?ie/)s s%(= (n/< t%e s1;*..(1nt n13;e& *n) n*3e inste*) (? t%e ?1// *..(1nt 2*t% ?&(3 t%e t(2-/eve/

: Use ./*ss t&*.0in, ?(& t&*ns*.ti(ns' I? <(1 =*nt t( t&*.0 <(1& ;1siness in 3(&e =*<s t%*n *..(1nts+ ite3s+ .1st(3e& t<2es+ *n) D(; t<2es .*n (??e&+ <(1 .*n 1se ./*sses K2*,e 1#4L t( *)) *n(t%e& /eve/ (? .*te,(&iQ*ti(n t( <(1& &e2(&ts' !(& ex*32/e+ <(1 .*n .&e*te ./*sses t( t&*.0 ;1siness 1nits in.(3e *n) ex2enses+ &e,*&)/ess (? =%i.% t<2es (? .1st(3e&s t%e< s122(&t (& t%e t<2e (? =(&0 t%e< )(' T( *.tiv*te t%e C/*ss ?e*t1&e+ t1&n (n t%is .%e.0;(x+ =%i.% *))s * C/*ss ?ie/) t( eve&< t&*ns*.ti(n =in)(='

O 5&(32t t( *ssi,n ./*sses' I? <(1 t1&n (n t%e C/*ss ?e*t1&e+ &e2(&ts (&,*niQe) ;< ./*ss =(nt *..1&*te/< &e?/e.t <(1& ;1siness 2e&?(&3*n.e 1n/ess <(1 *ssi,n ./*sses t( *// <(1& ./*ss-&e/*te) t&*ns*.ti(ns' T1&n (n t%is .%e.0;(x

1#0

QUICKBOOKs 2014: tHe MIssInG

s( t%*t Q1i.0B((0s &e3in)s <(1 =%en <(1 ?(&,et t( ente& * ./*ss *ssi,n- 3ent ?(& * t&*ns*.ti(n' : A1t(3*ti.*//< *ssi,n ,ene&*/ D(1&n*/ ent&< n13;e&' B(1&n*/ ent&ies ,et t%ei& n*3e ?&(3 t%e t&*)iti(n*/ *22&(*.% t( *..(1ntin,+ in =%i.% *..(1nt*nts *ssi,n .&e)its *n) )e;its t( *..(1nts in 2*2e&-;*se) D(1&n*/s' T%e&es n( &e*s(n t( t1&n t%is .%e.0;(x (??' Wit% it (n+ Q1i.0B((0s 3*0es s1&e t%*t e*.% D(1&n*/ ent&< %*s * 1niH1e n13;e&' W%en <(1 .&e*te * ne= D(1&n*/ ent&<+ Q1i.0B((0s in.&e3ents t%e 2&evi(1s D(1&n*/ ent&< n13;e& ;< (ne+ *s s%(=n in !i,1&e 26-2+ =%i.% 3*0es it e*sie& ?(& <(1 *n) <(1& *..(1nt*nt t( &e?e& t( t%e .(&&e.t D(1&n*/ ent&ies'

ACCOUNTING

! i GURE 26-2 Q1i.0B((0s ?(//(=s <(1& /e*) in n13;e&in, D(1&n*/ ent&ies' !(& <(1& ?i&st D(1&n*/ ent&<+ <(1 .*n t<2e * D(1&n*/ ent&< .()e+ s1.% *s <(1& initi*/s *n) * seH1en.e n13;e& KTRB-1+ ?(& ex*32/eL' As <(1 .&e*te *))iti(n*/ D(1&n*/ ent&ies+ Q1i.0B((0s in.&e3ents t%e D(1&n*/ ent&< n13;e& t( TRB-2+ TRB-#+ *n) s( (n'

CHA5teR 26: CON!IGURING 5RE!ERENCE TO !IT

129

NOTE I? t%e 2&evi(1s D(1&n*/ ent&< n13;e& is ;/*n0+ Q1i.0B((0s =(nt *1t(3*ti.*//< *ssi,n * n13;e& t( t%e next D(1&n*/ ent&<' ( i? <(1 n(ti.e t%*t Q1i.0B((0s %*s ;e,1n t( s%i&0 its *1t(3*ti. n13;e&in, )1ties+ /((0 ?(& * ;/*n0 D(1&n*/ ent&< n13;e&+ *n) *)) n13;e&s t( *n< existin, D(1&n*/ ent&ies t%*t )(nt %*ve t%e3' A?te& t%*t+ =%en <(1 *)) * ne= D(1&n*/ ent&<+ Q1i.0B((0s =i// n13;e& it .(&&e.t/<'

: W*&n =%en 2(stin, * t&*ns*.ti(n t( Ret*ine) E*&nin,s' Q1i.0B((0s *1t(3*ti- .*//< t1&ns (n t%is .%e.0;(x+ *n) its * ,(() i)e* t( /e*ve it (n' T%e 2&(,&*3 .&e*tes * Ret*ine) E*&nin,s *..(1nt t( t&*.0 2*st 2&(?its t%*t <(1ve &et*ine) in t%e .(32*n<s .(??e&s' !(& ex*32/e+ i? <(1& .(32*n< e*&ne) S60+000 in 2014 *n) )i)nt )ist&i;1te t%*t 3(ne< t( t%e (=ne&s (& *s 2&(?it-s%*&in, ;(n1ses t( e32/(<ees+ t%e 3(ne< ;e.(3es Ret*ine) E*&nin,s (n.e <(1& ?is.*/ <e*& 2016 ;e,ins' Q1i.0B((0s 12)*tes t%e ;*/*n.e in t%e *..(1nt *1t(3*ti.*//< *t t%e ;e,innin, (? * ne= ?is.*/ <e*& ;< t&*ns?e&&in, t%e 2&evi(1s <e*&s net 2&(?it int( it' Wit% t%is 2&e?e&en.e t1&ne) (n+ Q1i.0B((0s =*&ns <(1 =%en <(1 t&< t( 2(st * t&*ns?e& )i&e.t/< t( t%e Ret*ine) E*&nin, *..(1nt *n) in*)ve&tent/< .&e*te in*..1&*te &e.(&)s' K ee t%e ;(x (n 2*,e 472 t( /e*&n %(= t( )i??e&enti*te <(1& 3(st &e.ent <e*&s &et*ine) e*&nin,s ?&(3 e*&/ie& &et*ine) e*&nin,s'L

1#0

QUICKBOOKs 2014: tHe MIssInG

BICC

: D*te =*&nin,s' I? <(1& ;((0s *&e 12 t( )*te+ t%en )*tes ?*& in t%e 2*st (& ?1t1&e *&e 1s1*//< 3ist*0es' T( &e.eive =*&nin,s ?(& )*tes /i0e t%(se+ /e*ve t%e 4W*&n i? t&*ns*.ti(ns *&e W )*<KsL in t%e 2*stJ *n) 4W*&n i? t&*ns*.ti(ns *&e W )*<KsL in t%e ?1t1&eJ .%e.0;(xes t1&ne) (n' T%e ;(xes *&e initi*//< set t( 90 ?(& 2*st )*tes *n) #0 ?(& ?1t1&e )*tes+ ;1t <(1 .*n .%*n,e t%e3'

: C/(sin, )*te' A?te& 2&()1.in, t%e ?in*n.i*/ &e2(&ts ?(& * ?is.*/ <e*& *n) 2*<in, .(&2(&*te in.(3e t*xes+ 3(st .(32*nies ./(se t%ei& ;((0s+ =%i.% 3e*ns /(.0in, t%e t&*ns*.ti(ns s( n( (ne .*n .%*n,e *n<t%in,' B< ./(sin, t%e ;((0s+ <(1 ens1&e t%*t <(1& 2*st t&*ns*.ti(ns .(ntin1e t( 3*t.% =%*t <(1 s1;3itte) t( <(1& *..(1nt*nt+ &e2(&te) t( t%e IR + *n) .(331ni.*te) t( <(1& s%*&e%(/)e&s'

W%en <(1 1se Q1i.0B((0s+ <(1& Q1i.0B((0s .(32*n< ?i/e is s<n(n<3(1s =it% <(1& 4;((0s'J T%e&e?(&e+ <(1 ./(se <(1& ;((0s ;< ./i.0in, et D*teG5*ss=(&) %e&e+ *n) t%en *)D1st t%e ?(//(=in, settin,s in t%e 4 et C/(sin, D*te *n) 5*ss=(&)J )i*/(, ;(x:

O Ex./1)e esti3*tes+ s*/es (&)e&s+ *n) 21&.%*se (&)e&s ?&(3 ./(sin, )*te &est&i.ti(ns' Esti3*tes+ s*/es (&)e&s+ *n) 21&.%*se (&)e&s *&e n(n- 2(stin, t&*ns*.ti(nsOt%e< )(nt *??e.t <(1& *..(1nt ;*/*n.es+ s( t%e< )(nt *??e.t t%e ?in*n.i*/ &e2(&ts <(1 ,ene&*te+ eit%e&' Initi*//<+ t%is is t1&ne) (?? s( Q1i.0B((0s =*&ns <(1 =%en <(1 e)it t%(se t<2es (? t&*ns*.ti(ns i? t%e<&e )*te) ;e?(&e t%e ./(sin, )*te' T( t1&n (?? t%e =*&nin,s+ si32/< t1&n (n t%is .%e.0;(x'

O C/(sin, D*te' 5i.0 t%e *22&(2&i*te )*te %e&e' !(& ex*32/e+ i? <(1 &1n <(1& .(32*n< (n * .*/en)*& <e*& *n) D1st &e2(&te) *n) 2*i) t*xes ?(& 2014+ t<2e (& .%((se 12G#1G2014'

O 5*ss=(&)' $(1 .*n *ssi,n * 2*ss=(&) s( t%*t <(1 .*n e)it+ )e/ete+ (& .&e*te t&*ns*.ti(ns t%*t */te& *..(1nt ;*/*n.es in ./(se) ;((0s' T( )( s(+ t<2e t%e 2*ss=(&) in t%e C/(sin, D*te 5*ss=(&) *n) C(n?i&3 5*ss=(&) ;(xes+ *n)

t%en ./i.0 OK' T%*t =*<+ i? <(1 %*ve t( e)it * t&*ns*.ti(n 2&i(& t( t%e ./(sin, )*te+ <(1// ?i&st %*ve t( t<2e t%e 2*ss=(&) t( te// Q1i.0B((0s <(1 3e*n it'

: Bi//s *&e )1e W )*<s *?te& &e.ei2t' Initi*//<+ Q1i.0B((0s sets t%is 2&e?e&en.e s( t%*t ;i//s <(1 ente& s%(= * )1e )*te 10 )*<s *?te& t%e )*te (? t%e ;i//' !(& inst*n.e+ i? <(1 &e.eive * ;i// )*te) B1ne 16 *n) <(1 ente& t%*t )*te in t%e Ente& Bi//s =in)(=s D*te ?ie/)+ Q1i.0B((0s *1t(3*ti.*//< .%*n,es t%e Bi// D1e ?ie/) t( B1ne 26' T%is v*/1e is ?ine in 3(st .*ses' I? * ;i// *&&ives t%*ts )1e in * )i??e&ent n13;e& (? )*<s+ <(1 .*n si32/< .%*n,e its )1e )*te in t%e Ente& Bi//s =in)(=s Bi// D1e ?ie/)'

Bi//s

T%is .*te,(&< /ets <(1 s2e.i?< %(= <(1 =*nt t( %*n)/e ;i//s t%*t ven)(&s sen) <(1' T%e M< 5&e?e&en.es t*; is e32t<+ s( t%ese settin,s *// *22e*& (n t%e C(32*n< 5&e?e&en.es t*;:

NOTE I? <(1 *ssi,n te&3s t( <(1& ven)(&s K2*,e 89L+ t%en =%en <(1 .%((se * ven)(& in t%e Ente& Bi//s =in)(=+ t%e 2&(,&*3 .*/.1/*tes t%e ;i//s )1e )*te ;*se) (n t%e ;i//s D*te ?ie/) *n) t%(se te&3s'

: W*&n *;(1t )12/i.*te ;i// n13;e&s ?&(3 s*3e ven)(&' 1&e/< <(1 )(nt =*nt t( 2*< t%e s*3e ;i// t=i.e+ s( ;e s1&e t( /e*ve t%is .%e.0;(x t1&ne) (n s( Q1i.0B((0s =*&ns <(1 t%*t <(1&e ente&in, * ;i// =it% t%e s*3e n13;e& *s (ne <(1 */&e*)< ente&e) ?&(3 t%e s*3e ven)(&'

: 5*<in, ;i//s' I? <(1 =*nt Q1i.0B((0s t( *1t(3*ti.*//< *22/< t( <(1& ;i//s *n< .&e)its *n) )is.(1nts t( =%i.% <(1&e entit/e)+ t1&n (n t%e 4A1t(3*ti.*//< 1se .&e)itsJ *n) 4A1t(3*ti.*//< 1se )is.(1ntsJ .%e.0;(xes' !(& ex*32/e+ i? <(1ve e*&ne) *n e*&/< 2*<3ent )is.(1nt *n) */s( %*ve * S100 .&e)it+ Q1i.0B((0s *22/ies t%ese *)D1st3ents t( <(1& ;i// ;e?(&e .*/.1/*tin, t%e t(t*/' W%en <(1 t1&n (n t%e 4A1t(3*ti.*//< 1se )is.(1ntsJ .%e.0;(x+ in t%e De?*1/t Dis.(1nt A..(1nt )&(2-)(=n /ist+ .%((se t%e *..(1nt t( =%i.% <(1 1s1*//< 2(st t%e )is.(1nts <(1 t*0e+ s1.% *s *n ex2ense *..(1nt s2e.i?i.*//< ?(& ven)(& )is.(1nts'

C*/en)*&

(2ens t%e .*/en)*& t( t%e /*st )1&*ti(n <(1 se/e.te)' !(& t%e =ee0/< vie=+ <(1 .*n s2e.i?< =%et%e& <(1 =*nt t( see M(n)*< t%&(1,% !&i)*< (& t%e enti&e =ee0' Initi*//<+ t%e %(= 2&e?e&en.e is set t( A// T&*ns*.ti(ns+ ;1t <(1 .*n .%*n,e it t( T&*ns*.ti(ns D1e (& .%((se * s2e.i?i. t<2e (? t&*ns*.ti(n+ s1.% *s Inv(i.e+ Re.eive) 5*<3ent+ (& Bi//'

Q1i.0B((0s C*/en)*& =in)(= K2*,e 494L s%(=s <(1 =%en t&*ns*.ti(ns *n) t(- )(s *&e )1e+ s( <(1 .*n ;e s1&e t( 2e&?(&3 t%e t*s0s <(1&e s122(se) t(+ s1.% *s 2*<in, ;i//s *n) ?(//(=in, 12 (n (2en inv(i.es' C*/en)*& 2&e?e&en.es *&e *// (n t%e M< 5&e?e&en.es t*;+ s( t%*t e*.% 2e&s(n =%( =(&0s in t%e .(32*n< ?i/e .*n .%((se =%*t %e sees:

: C*/en)*& settin,s' T%e 2&e?e&en.es in t%is se.ti(n .(nt&(/ t%e .*/en)*&s *22e*&*n.e' $(1 .*n see (ne )*<+ (ne =ee0+ (& 3(nt% *t * ti3e' I? <(1 .%((se 4Re3e3;e& /*st vie=J in t%e 4C*/en)*& vie=J )&(2-)(=n /ist+ Q1i.0B((0s

: U2.(3in, A 2*st )1e settin,s' On t%e &i,%t si)e (? t%e C*/en)*& =in)(= is * 2*ne t%*t /ists t(-)(s *n) t&*ns*.ti(ns

t%*t *&e .(3in, 12 (& (ve&)1e' $(1 .*n 1se t%e Dis2/*< )&(2-)(=n 3en1 %e&e t( te// Q1i.0B((0s t( s%(= (& %i)e t%is 2*ne+ (& ;ette& <et+ s%(= t%e 2*ne (n/< i? t%e&e *&e 12.(3in, (& 2*st )1e ite3s' Initi*//<+ t%e C*/en)*& =in)(= s%(=s =%*ts .(3in, 12 in t%e next 8 )*<s *n) =%*t =*s )1e in t%e 2*st 70 )*<s' $(1 .*n .%*n,e t%e 2e&i() in t%e ?1t1&e t( 12 t( #1 )*<s+ =%i/e t%e 2*st )1e 2e&i() .*n s%&in0 t( *s ?e= *s 14 )*<s'

CACENDAR

CHECKING

C%e.0in,

C%e.0in, 2&e?e&en.es /et <(1 *)D1st .(32*n<-=i)e settin,s t( .(nt&(/ t%e *22e*&- *n.e (? t%e .%e.0s <(1& .(32*n< 2&ints t%&(1,% Q1i.0B((0s' On t%e M< 5&e?e&en.es t*; ?(& t%is .*te,(&<+ <(1 .*n te// Q1i.0B((0s =%i.% *..(1nts t( se/e.t *1t(3*ti- .*//< ?(& seve&*/ t<2es (? ?in*n.i*/ t&*ns*.ti(ns+ *s s%(=n in !i,1&e 26-#' T%is se.ti(n ex2/*ins <(1& (2ti(ns'

! i GURE 26-# W%en <(1 .%((se *..(1nts %e&e+ <(1 %*ve (ne /ess ?ie/) t( ?i// in ?(& e*.% ;*n0in, t&*ns*.ti(n' !(& ex*32/e+ i? <(1 */=*<s )e2(sit 3(ne< int( <(1& 3(ne< 3*&0et *..(1nt+ <(1 .*n *)D1st t%ese set- tin,s s( t%e W&ite C%e.0s =in)(= se/e.ts <(1& .%e.0in, *..(1nt+ =%e&e*s t%e M*0e De2(sits =in)(= se/e.ts <(1& 3(ne< 3*&0et *..(1nt'

C%((sin, t%e B*n0 A..(1nts $(1 Use I? <(1 %*ve (n/< (ne ;*n0 *..(1nt+ <(1 .*n i,n(&e t%e 2&e?e&en.es ?(& )e?*1/t *.- .(1nts *n) Q1i.0B((0s =i// *1t(3*ti.*//< .%((se t%*t *..(1nt ?(& =&itin, .%e.0s+ 2*<in, ;i//s+ 2*<in, s*/es t*x+ *n) 3*0in, )e2(sits' B1t s122(se <(1& .(32*n< %*s st(&es in seve&*/ st*tes *n) e*.% st(&e %*s its (=n .%e.0in, *..(1nt' Be.*1se t%ese (2ti(ns *&e (n t%e M< 5&e?e&en.es t*;+ e*.% 2e&s(n =%( /(,s int( Q1i.0B((0s .*n .%((se %e& st(&es ;*n0 *..(1nts ?(& ?in*n.i*/ t&*ns*.ti(ns' !(& ex*32/e+ t%e 2e&s(n in Mi*3i =*nts t%e !/(&i)* .%e.0in, *..(1nt t( *22e*& in t%e W&ite C%e.0s =in)(=+ ;1t t%e 2e&s(n in Ne= $(&0 =*nts t( see t%e M*n%*tt*n .%e.0in, *..(1nt' T( s*ve s(3e ti3e K*n) t( 2&event ?(/0s ?&(3 se/e.tin, t%e =&(n, *..(1nt in * )&(2-)(=n /istL+ set <(1& *..(1nts *..(&)in, t( t%e ?(//(=in, ,1i)e/ines:

: O2en t%e W&ite C%e.0s ?(&3 =it% W *..(1nt' In t%is )&(2-)(=n /ist+ .%((se t%e *..(1nt <(1 t<2i.*//< 1se t( =&ite .%e.0s' T%*t =*<+ =%en <(1 (2en t%e W&ite C%e.0s =in)(=+ Q1i.0B((0s *1t(3*ti.*//< ?i//s in t%e B*n0 A..(1nt ?ie/) =it% t%e *..(1nt <(1 s2e.i?< %e&e'

: O2en t%e 5*< Bi//s ?(&3 =it% W *..(1nt' !(& t%is 2&e?e&en.e+ .%((se t%e *.- .(1nt <(1 t<2i.*//< 1se t( 2*< ;i//s+ =%i.% is (?ten t%e s*3e .%e.0in, *..(1nt t%*t <(1 .%(se in t%e 4O2en t%e W&ite C%e.0s ?(&3 =it%J 2&e?e&en.e' W%en <(1 (2en t%e 5*< Bi//s =in)(=+ Q1i.0B((0s *1t(3*ti.*//< ?i//s in t%e A..(1nt ?ie/) *t t%e ;(tt(3 &i,%t (? t%e =in)(= =it% t%e *..(1nt <(1 s2e.i?< %e&e'

: O2en t%e 5*< */es T*x ?(&3 =it% W *..(1nt' I? <(1 .(//e.t s*/es t*x ?&(3 <(1& .1st(3e&s Ksee C%*2te& 21L+ <(1 %*ve t( &e3it t%e t*xes <(1 .(//e.t t( t%e *22&(2&i*te t*x *1t%(&it<+ s1.% *s t%e st*te =%e&e <(1& ;1siness is /(.*te)' W%en its ti3e t( sen) t%e t*xes in+ <(1 (2en t%e 5*< */es T*x )i*/(, ;(x *n) .&e*te * 2*<3ent' T%is 2&e?e&en.e sets t%e *..(1nt t%*t Q1i.0B((0s 1ses in t%*t )i*/(, ;(xs 5*< !&(3 A..(1nt ?ie/)'

: O2en t%e M*0e De2(sits ?(&3 =it% W *..(1nt' Un/i0e t%e (t%e& (2ti(ns (n t%e M< 5&e?e&en.es t*;+ t%is 2&e?e&en.e sets 12 t%e *..(1nt <(1 t<2i.*//< 1se =%en <(1 )e2(sit 3(ne<' !(& 3*n< s3*// ;1sinesses+ t%e )e2(sit *..(1nt *n) .%e.0in, *..(1nt *&e (ne *n) t%e s*3e' B1t s(3e ;1sinesses )e2(sit 3(ne< int( *n *..(1nt t%*t 2*<s inte&est *n) t%en t&*ns?e& 3(ne< int( * .%e.0in, *..(1nt (n/< =%en its ti3e t( 2*< ;i//s' A?te& <(1 .%((se t%e *..(1nt <(1 1se t( )e2(sit 3(ne<+ Q1i.0B((0s *1t(3*ti.*//< 21ts it in t%e M*0e De2(sits =in)(=s De2(sit T( ?ie/)'

NOTE Re,*&)/ess (? %(= <(1 set t%e 45&int *..(1nt n*3es (n v(1.%e&J 2&e?e&en.e+ Q1i.0B((0s */=*<s 2&ints t%e 2*<ee+ )*te+ 3e3(+ *3(1nt+ *n) t(t*/ *3(1nt (n .%e.0 st1;s'

ettin,s ?(& C(32*n< C%e.0s A/t%(1,% * .(32*n< 3i,%t %*ve seve&*/ .%e.0in, *..(1nts+ Q1i.0B((0s *ss13es t%*t .(32*n< .%e.0s s%(1/) /((0 t%e s*3e n( 3*tte& =%( 2&ints t%e3' M(st 2&e?e&- en.es (n t%e C%e.0in, .*te,(&<s C(32*n< 5&e?e&en.es t*; /et <(1 set t%e .(32*n< st*n)*&) ?(& 2&intin, .%e.0s ?&(3 Q1i.0B((0s' KI? <(1 1se 2&e2&inte) .%e.0s *n) =&ite t%e3 (1t ;< %*n)+ <(1 .*n s0i2 s(3e (? t%ese (2ti(ns'L He&es =%*t t%ese 2&e?e&en.es )(: : C%*n,e .%e.0 )*te =%en n(n./e*&e) .%e.0 is 2&inte)' W%en <(1 t1&n (n t%is .%e.0;(x+ Q1i.0B((0s inse&ts t%e )*te t%*t <(1 2&int .%e.0s *s t%e .%e.0 )*te+ =%i.% is D1st ?ine in 3(st sit1*ti(ns' $(1 .*n t%en ente& .%e.0s int( Q1i.0B((0s

: 5&int *..(1nt n*3es (n v(1.%e&' I? t%e .%e.0s <(1 2&int in./1)e .%e.0 st1;s+ <(1 3i,%t *s =e// t1&n (n t%is .%e.0;(x' W%en <(1 )(+ Q1i.0B((0s 2&ints t%e n*3e (? t%e *..(1nt <(1 1se) t( 2*< t%e .%e.0 (n t%e st1;' I? <(1 1se (n/< (ne ;*n0 *..(1nt+ 2&intin, t%e *..(1nt n*3e 3i,%t n(t see3 *// t%*t 1se?1/' B1t =it% t%is 2&e?e&en.e t1&ne) (n+ Q1i.0B((0s */s( 2&ints t%e 5*<&(// ite3 (n t%e st1; ?(& 2*<&(// .%e.0s *n)+ (n .%e.0s 1se) t( 21&.%*se invent(&<+ it 2&ints t%e n*3e (? t%e invent(&< ite3 <(1 21&.%*se)O;(t% (? =%i.% .*n %e/2 <(1 0ee2 t&*.0 (? =%e&e <(1& 3(ne< is ,(in,'

(ve& seve&*/ )*<s ;1t )*te *// t%e .%e.0s =it% t%e )*< <(1 2&int t%e3' Ce*ve t%is .%e.0;(x t1&ne) (?? i? <(1 =*nt t( .(nt&(/ t%e .%e.0 )*tesO?(& ex*32/e+ t( )e?e& 2*<3ents ?(& * ?e= )*<s ;< 2(st-)*tin, .%e.0s =it% t%e )*te t%e 2*<ees &e.eive t%e3'

CHECKING

CHECKING

: t*&t =it% 2*<ee ?ie/) (n .%e.0' I? <(1 */=*<s =&ite .%e.0s ?&(3 t%e s*3e *.- .(1nt+ (& <(1 1se t%e 4O2en t%e W&ite C%e.0s ?(&3 =it%J 2&e?e&en.e t( s2e.i?< *n *..(1nt K2*,e 744L+ 2&essin, T*; in t%e W&ite C%e.0s =in)(= t( s0i2 t%e B*n0 A..(1nt ?ie/) ?(& e*.% .%e.0 t&*ns*.ti(n ,ets (/) H1i.0/<' W%en <(1 t1&n (n t%is .%e.0;(x+ <(1 .*n s*ve (ne 2es0< 0e<st&(0e e*.% ti3e <(1 =&ite * .%e.0' T1&nin, (n t%is 2&e?e&en.e */s( 3*0es it s( t%*t t%e Ente& C&e)it C*&) C%*&,es =in)(= (2ens =it% t%e .1&s(& in t%e 51&.%*se) !&(3 ;(x'

: W*&n *;(1t )12/i.*te .%e.0 n13;e&s' N(t s1&2&isin,/<+ =%en t%is .%e.0;(x is t1&ne) (n+ Q1i.0B((0s =*&ns <(1 i? <(1&e t&<in, t( &e.(&) * .%e.0 =it% t%e s*3e n13;e& *s (ne <(1 */&e*)< ente&e)'

: A1t(?i// 2*<ee *..(1nt n13;e& in .%e.0 3e3(' B1st *s <(1 *ssi,n *..(1nt n13;e&s t( <(1& .1st(3e&s+ t%e ven)(&s <(1 )( ;1siness =it% *ssi,n <(1& .(32*n< *n *..(1nt n13;e&+ t((' 5&intin, *..(1nt n13;e&s (n t%e .%e.0s <(1 =&ite %e/2s ven)(&s .&e)it <(1& *..(1nt+ even i? t%e .%e.0 ,ets se2*&*te) ?&(3 its *..(32*n<in, 2*<3ent s/i2' I? <(1 ente& <(1& .(32*n<s *..(1nt n13;e& in e*.% ven)(& &e.(&) in Q1i.0B((0s K2*,e 89L+ ;e s1&e t( /e*ve t%is .%e.0;(x (n t( 2&int t%ese *..(1nt n13;e&s (n <(1& .%e.0s'

C%((sin, C(32*n<-Wi)e 5*<&(// A..(1nts I? <(1 )(nt 1se Q1i.0B((0s 2*<&(// ?e*t1&es+ )(nt ;(t%e& =it% t%ese 2&e?e&en.es' I? <(1 )( 1se Int1it 5*<&(// e&vi.es K2*,e #98L+ t%e t=( settin,s in t%e e/e.t De?*1/t A..(1nts T( Use se.ti(n (? t%e C(32*n< 5&e?e&en.es t*; /et <(1 set t%e *..(1nts <(1 1se ?(& 2*<&(//' KT%ese settin,s *&e (n t%e C(32*n< 5&e?e&en.es t*; ;e.*1se 3(st .(32*nies .ent&*/iQe 2*<&(// n( 3*tte& %(= &e,i(n*/ (t%e& (2e&*ti(ns *&e'L He&e *&e <(1& (2ti(ns:

: O2en t%e C&e*te 5*<.%e.0s ?(&3 =it% W *..(1nt' In t%is )&(2-)(=n /ist+ .%((se t%e *..(1nt <(1 1se t( =&ite 2*<&(// .%e.0s' I? <(1 1se Q1i.0B((0s 2*<&(//+ t%en =%en <(1 (2en t%e C&e*te 5*<.%e.0s =in)(=+ t%e 2&(,&*3 *1t(3*ti.*//< ?i//s in t%e B*n0 A..(1nt ?ie/) =it% t%e *..(1nt <(1 s2e.i?< %e&e'

: O2en t%e 5*< 5*<&(// Ci*;i/ities ?(&3 =it% W *..(1nt' In t%is )&(2)(=n /ist+ .%((se t%e *..(1nt <(1 1se t( 2*< 2*<&(// t*xes'

)(Qens (& even %1n)&e)s (? 2*<.%e.0s e*.% 3(nt% in *))iti(n t( t%e (t%e& .%e.0s <(1 =&ite'

e/e.tin, * B*n0 !ee)s M()e Q1i.0B((0s /ets <(1 .%((se ;et=een t=( ve&si(ns (? t%e B*n0 !ee)s Cente&: Ex- 2&ess 3()e is 3(&e ?/exi;/e *n) 2(=e&?1/ t%*n C/*ssi. 3()e+ ;1t <(1 .*n s=it.% ;et=een t%e t=( 3()es *n<ti3e ;< se/e.tin, *n (2ti(n in t%is se.ti(n (? t%e C%e.0- in, .*te,(&<s C(32*n< 5&e?e&en.es t*;' 5*,e 71F ex2/*ins in )et*i/ %(= t%e t=( 3()es =(&0'

TI5 A se2*&*te ;*n0 *..(1nt ?(& 2*<&(// si32/i?ies &e.(n.i/in, <(1& &e,1/*& .%e.0in, *..(1nt+ 2*&ti.1/*&/< i? <(1& .(32*n< %*s n13e&(1s e32/(<ees *n) =ee0/< 2*<.%e.0s' Ot%e&=ise+ <(1// %*ve t( &e.(n.i/e

I? <(1 se/e.t t%e Ex2&ess M()e (2ti(n+ <(1 .*n te// Q1i.0B((0s t( .&e*te &en*3in, &1/es ?(& t%e t&*ns*.ti(ns <(1 )(=n/(*)' T%e 4C&e*te &1/es *1t(3*ti.*//<J .%e.0;(x is t1&ne) (n initi*//<+ =%i.% 3e*ns t%*t t%e 2&(,&*3 sets 12 * ne= &en*3in, &1/e e*.% ti3e <(1 e)it * )(=n/(*)e) t&*ns*.ti(ns 2*<ee' T%*t =*<+ t%e next ti3e <(1 )(=n/(*) * t&*ns*.ti(n ?&(3 t%*t 2*<ee+ t%e 2&(,&*3 *1t(3*ti.*//< ?i//s in t%e e)ite) n*3e' I? <(1 t1&n t%is .%e.0;(x (??+ Q1i.0B((0s )(esnt .&e*te &en*3in, &1/es ?(& <(1' In *))iti(n+ t%e 4A/=*<s *s0 ;e?(&e .&e*tin, * &1/eJ .%e.0;(x is */s( t1&ne) (n initi*//<+ =%i.% 3e*ns t%*t+ =%en <(1 e)it * )(=n/(*)e) t&*ns*.ti(ns 2*<ee n*3e *n) *22&(ve t%e t&*ns*.ti(n+ t%e R1/e C&e*ti(n )i*/(, ;(x (2ens' T( s*ve t%e &1/e t%*t Q1i.0B((0s .&e*te)+ ./i.0 OK' T( )is.*&) it+ ./i.0 D(nt C&e*te An< R1/es'

I? <(1 se/e.t t%e C/*ssi. M()e (2ti(n+ 2*<ee */i*sin, K=%i.% is si3i/*&+ t%(1,% n(t i)enti.*/+ t( &en*3in, &1/esL (2ti(ns *22e*&' T%e On &*)i( ;1tt(n is initi*//< se/e.te)' 5*,e 71F ex2/*ins t%e )i??e&en.es ;et=een Ex2&ess 3()es &en*3in, &1/es *n) C/*ssi. 3()es 2*<ee */i*sin,' T( t1&n (?? 2*<ee */i*sin,+ se/e.t t%e O?? &*)i( ;1tt(n'

Des0t(2 @ie=

E*.% 2e&s(n .*n .1st(3iQe %e& (=n Q1i.0B((0s )es0t(2 =it% t%e settin,s (n t%e M< 5&e?e&en.es t*; in t%is .*te,(&<Ot%ese .%(i.es )(nt *??e.t *n<;()< e/se =%( /(,s int( Q1i.0B((0s' On t%e (t%e& %*n)+ t%e C(32*n< 5&e?e&en.es t*; in./1)es 2&e?e&en.es t%*t .(nt&(/ =%*t *22e*&s (n t%e Q1i.0B((0s H(3e 2*,e ?(& eve&<(ne =%( 1ses t%is .(32*n< ?i/e'

Win)(= 5&e?e&en.es $(1 .*n 0ee2 <(1& )es0t(2 ne*t =it% (n/< (ne =in)(= *t * ti3e+ (& <(1 .*n vie= 31/ti2/e =in)(=s:

: One Win)(=' I? <(1&e n(t ,(() *t 31/tit*s0in, (& <(1 2&e?e& ?1//siQe =in)(=s+ .%((se t%is (2ti(n s( t%*t Q1i.0B((0s )is2/*<s (n/< (ne ?1//-siQe =in)(= *t * ti3e' A/t%(1,% <(1 .*n sti// (2en 31/ti2/e =in)(=s+ t%e<&e st*.0e) (n t(2 (? (ne *n(t%e& s( <(1 see (n/< t%e t(2 (ne' Wit% t%is *22&(*.%+ <(1 .*n s=it.% =in)(=s ;< .%((sin, t%e3 in t%e O2en Win)(= Cist K.%((se @ie=>O2en Win)(= Cist t( )is2/*< itL (& (n t%e 2&(,&*3s 3*in 3en1 ;*&+ .%((se Win)(= *n) t%en se/e.t t%e n*3e (? t%e =in)(= <(1 =*nt t( )is2/*<'

: M1/ti2/e Win)(=s' I? <(1 /i0e t( vie= seve&*/ =in)(=s *t (n.e (& =*nt t( siQe =in)(=s ;*se) (n %(= 31.% in?(&3*ti(n t%e< )is2/*<+ *s s%(=n in !i,1&e 26-4+ .%((se t%is (2ti(n' W%en <(1 )(+ t%e Win)(= 3en1 in./1)es ite3s ?(& *&&*n,in, =in)(=s+ s1.% *s C*s.*)e *n) Ti/e @e&ti.*//<'

DE KTO5 @IEW

NOTE $(1 .*n */s( s=it.% ;et=een (ne *n) 31/ti2/e =in)(=s ;< .%((sin, @ie=>One Win)(= (& @ie=>M1/ti2/e Win)(=s'

DE KTO5 @IEW

! i GURE 26-4 T%e M1/ti2/e Win)(=s (2ti(n )is2/*<s seve&*/ =in)(=s *t t%e s*3e ti3e' In t%is 3()e+ <(1 .*n ./i.0 * =in)(= t( ;&in, it t( t%e ?&(nt+ &e2(siti(n it ;< )&*,,in, its tit/e ;*&+ (& &esiQe it ;< )&*,,in, its e),es *n) .(&ne&s'

1#7

QUICKBOOKs 2014: tHe MIssInG

5&e?e&en.es ?(& *vin, t%e Des0t(2 T%e M< 5&e?e&en.es t*; in t%e Des0t(2 @ie= .*te,(&< in./1)es ?(1& .%(i.es ?(& =%*t Q1i.0B((0s )(es =it% t%e =in)(=s t%*t *&e (2en =%en <(1 exit t%e 2&(,&*3' !(& ex*32/e+ i? <(1 %*ve t%e =in)(=s *&&*n,e) D1st t%e =*< <(1 /i0e+ <(1 .*n s*ve <(1& Q1i.0B((0s )es0t(2 s( t%e =in)(=s (2en in ex*.t/< t%e s*3e *&&*n,e3ent t%e next ti3e <(1 /(, in' $(1 .*n */s( .%((se =%en t( )is2/*< t%e H(3e 2*,e *n) =%et%e& t( 1se .(/(&e) (& ,&*< i.(ns in t%e t(2 i.(n ;*&' He&es t%e /(=)(=n (n t%e (2ti(ns in t%e M< 5&e?e&en.es t*;s Des0t(2 se.ti(n:

: *ve =%en ./(sin, .(32*n<' I? <(1 t<2i.*//< .(ntin1e ;((00ee2in, t*s0s ?&(3 (ne Q1i.0B((0s sessi(n t( t%e next+ t%is (2ti(n s*ves t%e (2en =in)(=s *n) t%ei& 2(siti(ns =%en <(1 exit t%e 2&(,&*3' T%e next ti3e <(1 /(, in+ Q1i.0B((0s

CHA5teR 26: CON!IGURING 5RE!ERENCE TO !IT

1#8

(2ens t%e s*3e =in)(=s *n) 2(siti(ns t%e3 =%e&e t%e< =e&e /*st ti3e s( <(1 .*n ?inis% ente&in, t%e &e3*inin, #00 .%e.0s <(1 %*ve t( =&ite'

: *ve .1&&ent )es0t(2' I? <(1 %*ve * ?*v(&ite *&&*n,e3ent (? =in)(=s t%*t =(&0s =e// ?(& t%e ;1/0 (? <(1& e??(&ts in Q1i.0B((0s+ <(1 .*n s*ve t%*t *&&*n,e3ent *n) )is2/*< it eve&< ti3e <(1 /(, in' T( )( s(+ ?i&st (2en t%e =in)(=s <(1 =*nt *n) 2(siti(n t%e3' T%en (2en t%e 5&e?e&en.es )i*/(, ;(x+ .%((se t%is (2ti(n+ *n) t%en ./i.0 OK' !&(3 t%en (n+ t%e next ti3e <(1 (2en t%e 5&e?e&en.es )i*/(, ;(x+ Q1i.0B((0s *))s t%e 4Kee2 2&evi(1s/< s*ve) )es0t(2J (2ti(n Kex2/*ine) ;e/(=L t( t%e M< 5&e?e&en.es t*;'

: D(nt s*ve t%e )es0t(2' C%((sin, t%is (2ti(n )is2/*<s * )es0t(2 =it% (n/< t%e 3en1 ;*&+ t%e i.(n ;*&+ t%e H(3e 2*,e+ *n) t%e Re3in)e&s =in)(=' T%is 3*0es Q1i.0B((0s (2en ?*ste&+ *n) t%e 3en1 ;*&+ i.(n ;*&s+ *n) H(3e 2*,e ,ive <(1 ?*st *..ess t( t%e =in)(=s *n) )i*/(, ;(xes <(1 1se &e,1/*&/<'

: Kee2 2&evi(1s/< s*ve) )es0t(2' On.e <(1ve s*ve) * )es0t(2 <(1 /i0e+ t%is (2ti(n *22e*&s (n t%e M< 5&e?e&en.es t*; (? t%e Des0t(2 @ie= .*te,(&<' In ?*.t+ (n.e <(1 .%((se 4 *ve .1&&ent )es0t(2J *n) ./i.0 OK t( ./(se t%e 5&e?e&en.es )i*/(, ;(x+ Q1i.0B((0s *1t(3*ti.*//< se/e.ts t%is (2ti(n t%e next ti3e <(1 (2en t%e )i*/(, ;(x' Wit% t%is (2ti(n se/e.te)+ Q1i.0B((0s (2ens =it% t%e )es0t(2 *s it =*s =%en <(1 se/e.te) 4 *ve .1&&ent )es0t(2+J &e,*&)/ess (? =%i.% =in)(=s <(1ve (2ene) sin.e t%en (& %(= <(1ve &e*&&*n,e) t%e3' I? <(1 =*nt t( s*ve * ne= )es0t(2 *&&*n,e3ent+ *&&*n,e <(1& =in)(=s %(= <(1 =*nt t%e3+ se/e.t 4 *ve .1&&ent )es0t(2+J *n) t%en ./i.0 OK'

: =it.% t( .(/(&e) i.(nsG/i,%t ;*.0,&(1n) (n t%e T(2 I.(n B*&' I? <(1 1se t%e t(2 i.(n ;*& K2*,e #0L+ its (1t(?-t%e-;(x .(/(& s.%e3e is /i,%t,&*< i.(ns (n * )*&0-,&*< ;*.0,&(1n)' I? <(1 t1&n (n t%is .%e.0;(x+ t%*t .%*n,es t( ;/1e+ ,&een+ *n) <e//(= i.(ns (n * /i,%t,&*< ;*.0,&(1n)+ *s s%(=n in !i,1&e 26-6 Ki? <(1&e &e*)in, *n e/e.t&(ni. ve&si(n (? t%is ;((0+ t%*t isN in t%e 2&inte) ;((0+ *// t%e ?i,1&es *&e ;/*.0 *n) =%iteL'

: %(= H(3e 2*,e =%en (2enin, * .(32*n< ?i/e' Q1i.0B((0s H(3e 2*,e s%(=s t%e enti&e =(&0?/(= (? <(1& *..(1ntin, t*s0s+ *s =e// *s /in0s t( (?t(2ene) =in)(=s /i0e t%e C%*&t (? A..(1nts' Kee2 t%is .%e.0;(x t1&ne) (n t( see t%e H(3e 2*,e e*.% ti3e <(1 /(, in' I? <(1 t1&n t%is .%e.0;(x (??+ t%e H(3e 2*,e *22e*&s (n/< i? its (2en =%en <(1 s*ve <(1& )es0t(2 (& i? <(1 (2en it ;< .%((sin, C(32*n<>H(3e 5*,e' 1#F QUICKBOOKs 2014: tHe MIssInG

NOTE T%e Win)(=s ettin,s se.ti(n in t%e Des0t(2 @ie= .*te,(&<s M< 5&e?e&en.es t*; %*s t=(

;1tt(ns: Dis2/*< *n) (1n)s' T%ese ;1tt(ns t*0e <(1 t( t%e *22&(2&i*te .*te,(&< (? t%e Win)(=s .(nt&(/ 2*ne/ t( .%*n,e <(1& Win)(=s settin,s+ =%e&e *n< .%*n,es <(1 3*0e *??e.t eve&< 2&(,&*3 (n <(1& .(321te&+ n(t D1st Q1i.0B((0s'

DE KTO5 @IEW

: C(32*n< !i/e C(/(& .%e3e' I? <(1 =(&0 (n seve&*/ )i??e&ent .(32*n< ?i/es+ <(1 .*n *ssi,n * )i??e&ent .(/(& t( e*.% (? t%e3 s( <(1 .*n te// t%e3 *2*&t' In t%is )&(2-)(=n /ist+ .%((se * .(/(& Kt%e&e *&e 16 t( .%((se ?&(3L' As s((n *s <(1 )( t%*t+ Q1i.0B((0s .%*n,es t%e tit/e ;*&s (? t%e Q1i.0B((0s 3*in =in)(=

CHA5teR 26: CON!IGURING 5RE!ERENCE TO !IT

1#9

!INANC CHARGE

*n) *// (2en =in)(=s in Q1i.0B((0s+ *s s%(=n in !i,1&e 26-6' t%e &es1/t+ .%((se * )i??e&ent .(/(&'

! i GURE 26-6 T%e t(2 i.(n ;*& st*&ts (1t =it% ,&*< i.(ns (n * )*&0- ,&*< ;*.0,&(1n)' T1&n (n t%e 4 =it.% t( .(/(&e) i.(nG/i,%t ;*.0,&(1n) (n t%e T(2 I.(n B*&J .%e.0;(x t( s=it.% t( * 3(&e .(/(&?1/ .(/(& s.%e3e' I? <(1 .%((se * )i??e&ent C(32*n< !i/e C(/(& .%e3e settin,+ =%en <(1 (2en t%*t .(32*n< ?i/e+ Q1i.0B((0s .%*n,es t%e 3*in =in)(=s tit/e ;*& *n) *n< (t%e& (2en =in)(=s tit/e ;*&s t( t%*t .(/(&'

C1st(3iQin, t%e H(3e 5*,e T%e H(3e 2*,e %*s t%&ee %(&iQ(nt*/ 2*ne/s ?(& t*s0s &e/*te) t( ven)(&s+ .1st(3e&s+ *n) e32/(<ees+ *n) *))iti(n*/ 2*ne/s ?(& (t%e& *..(1ntin, st*2/es' T%e C(32*n< 5&e?e&en.es t*; (? t%e Des0t(2 @ie= .*te,(&< is =%e&e <(1 .*n .1st(3iQe =%*t *22e*&s t%e&e' ee 2*,e 800 ?(& t%e ?1// st(&< (n .1st(3iQin, t%e H(3e 5*,e'

!in*n.e C%*&,e

I? <(1&e /1.0< en(1,% t( %*ve .1st(3e&s =%( */=*<s 2*< (n ti3e (& i? <(1 &1n * n(n2&(?it (&,*niQ*ti(n t%*t ,&*.i(1s/< *..e2ts )(n*ti(ns+ <(1 .*n ;<2*ss t%is 2&e?- e&en.e .*te,(&<' B1t i? <(1 =*nt t( *)) *n in.entive ?(& .1st(3e&s t( 2*< (n ti3e+ t%ese 2&e?e&en.es )ete&3ine <(1& /eve/ (? 2e&s1*si(n' Be.*1se <(1 2&(;*;/< =*nt * .(nsistent 2(/i.< ?(& .%*&,in, .1st(3e&s ?(& /*te 2*<- 3ents+ *// t%e 2&e?e&en.es in t%e !in*n.e C%*&,e .*te,(&< *22e*& (n t%e C(32*n< 5&e?e&en.es t*;' T%*t 3e*ns (n/< s(3e(ne /(,,e) int( Q1i.0B((0s *s *n *)3inist&*- t(& .*n .%*n,e t%ese settin,s' KT( /e*&n %(= t( *)) t%e ?in*n.e .%*&,es .(n?i,1&e) %e&e t( t%e inv(i.es <(1 .&e*te+ see 2*,e 2F6'L

TI5 I? <(1 2/*n t( .%*&,e /*te ?ees+ in./1)e t%e ?in*n.e .%*&,e te&3s in <(1& .(nt&*.ts' $(1& .1st(3e&s *&e /ess /i0e/< t( .(32/*in i? t%e *))e) .%*&,es *&ent * s1&2&ise'

He&e *&e t%e ?in*n.e .%*&,e 2&e?e&en.es <(1 .*n set *n) =%*t t%e< 3e*n t( <(1& .1st(3e&s:

S1F t%e ?i&st <e*& (n t%e (1tst*n)in, .%*&,es */(ne'

: Ann1*/ Inte&est R*te KPL' T<2e t%e inte&est &*te t%*t <(1 .%*&,e 2e& <e*& ?(& (ve&)1e 2*<3ents' !(& ex*32/e+ i? <(1 .%*&,e 1F 2e&.ent 2e& <e*&+ t<2e 1F in t%is ;(x' Q1i.0B((0s *))s t%e 2e&.ent si,n *n) .*/.1/*tes t%e ?in*n.e .%*&,e )1e ;< 2&(&*tin, t%e *nn1*/ inte&est )*te t( t%e n13;e& (? )*<s t%*t * 2*<3ent is /*te'

: Mini313 !in*n.e C%*&,e' I? <(1 .%*&,e * 3ini313 ?in*n.e .%*&,e n( 3*tte& %(= in.(nseH1enti*/ t%e (ve&)1e *3(1nt+ t<2e t%*t v*/1e in t%is ;(x' !(& ex*32/e+ t( .%*&,e *t /e*st S20+ t<2e 20' KI? <(1 =(&0 =it% 3(&e t%*n (ne .1&&en.<+ <(1 sti// s2e.i?< <(1& 3ini313 ?in*n.e .%*&,e in <(1& %(3e .1&&en.<' Q1i.0B((0s t%en .(nve&ts t%e *3(1nt t( t%e .1st(3e&s .1&&en.< =%en <(1 *22/< ?in*n.e .%*&,es'L

: G&*.e 5e&i() K)*<sL' B1st /i0e t%e ,&*.e 2e&i() t%*t <(1 2&(;*;/< *22&e.i*te (n <(1& 3(&t,*,e+ t%e ,&*.e 2e&i() in Q1i.0B((0s is t%e n13;e& (? )*<s t%*t * 2*<3ent .*n ;e /*te ;e?(&e ?in*n.e .%*&,es 0i.0 in' In t%is ;(x+ t<2e t%e n13;e& (? )*<s (? ,&*.e <(1&e =i//in, t( exten) t( <(1& .1st(3e&s'

: !in*n.e C%*&,e A..(1nt' C%((se t%e *..(1nt <(1 1se t( t&*.0 ?in*n.e .%*&,es <(1 .(//e.t' M(st .(32*nies .&e*te *n Ot%e& In.(3e *..(1nt K2*,e 62L t( t&*.0 t%ese .%*&,es+ =%i.% *&e inte&est in.(3e'

NOTE M(st .(32*nies ?in) it ex.essive t( t*.0 ?in*n.e .%*&,es (n (ve&)1e ?in*n.e .%*&,es' M(&e(ve&+ <(1 s%(1/) .%e.0 t%e /en)in, /*=s t%*t *22/< t( <(1& /(.*ti(n *n) ;1sinessO s(3e /*=s &est&i.t <(1& *;i/it< t( .%*&,e inte&est (n (1tst*n)in, inte&est 2*<3ents'

: Assess ?in*n.e .%*&,es (n (ve&)1e ?in*n.e .%*&,es' I? * .1st(3e& ,(es AWOC *n) )(esnt 2*< t%e ;i// (& t%e ?in*n.e .%*&,es+ <(1 .(1/) .(nsi)e& /ev<in, ?in*n.e .%*&,es (n t%e ?in*n.e .%*&,es t%*t t%e .1st(3e& */&e*)< (=es' !(& ex*32/e+ i? <(1& .1st(3e& (=es S100 in ?in*n.e .%*&,es *n) <(1 *ssess *n 1F 2e&.ent ?in*n.e .%*&,e+ t1&nin, (n t%is .%e.0;(x =(1/) &es1/t in *n *))iti(n*/

: C*/.1/*te .%*&,es ?&(3'

$(1 .*n .*/.1/*te ?in*n.e .%*&,es ?&(3 t=( )i??e&- ent )*tes+ )e2en)in, (n %(= 2*in?1/ <(1 =*nt t%e ?in*n.e-.%*&,e 2en*/t< t( ;e' C%((sin, t%e 4)1e )*teJ (2ti(n %e&e is t%e 3(&e /enient *22&(*.%N it te//s Q1i.0B((0s t( *ssess ?in*n.e .%*&,es (n/< (n t%e )*<s t%*t *n inv(i.e is 2*i) 2*st its )1e )*te' !(& ex*32/e+ i? t%e .1st(3e& 2*<s 10 )*<s /*te+ Q1i.0B((0s .*/.1/*tes t%e ?in*n.e .%*&,es ?(& 10 )*<s' I? <(1 =*nt t( *ssess ?in*n.e .%*&,es ?&(3 t%e )*te (n t%e inv(i.e+ .%((se t%e 4inv(i.eG;i//e) )*teJ (2ti(n inste*)' In t%*t .*se+ i? t%e .1st(3e& 2*<s 10 )*<s /*te (n * Net #0 inv(i.e K3e*nin, 2*<3ent is )1e =it%in #0 )*<s *?te& t%e inv(i.e )*teL+ Q1i.0B((0s .*/.1/*tes ?in*n.e .%*&,es ;*se) (n 40 )*<sOt%e #0 )*<s 1nti/ t%e inv(i.e =*s )1e *n) t%e 10 )*<s t%*t t%e 2*<3ent =*s /*te'

!INANCE CHARGE

: M*&0 ?in*n.e .%*&,e inv(i.es 4T( ;e 2&inte)'J I? <(1 =*nt Q1i.0B((0s t( &e3in) <(1 t( 2&int inv(i.es =it% ?in*n.e .%*&,es+ t1&n (n t%is .%e.0;(x' Inv(i.es

t%*t <(1 %*vent 2&inte) <et t%en *22e*& *s */e&ts in t%e GENERAC sen) st*te3ents t( <(1& .1st(3e&s+ t1&n (?? t%is .%e.0;(x+ ;e.*1se t%e ?in*n.e .%*&,e inv(i.es <(1 ,ene&*te =i// ;e in./1)e) (n t%e st*te3ents <(1 .&e*te'

Gene&*/

Q1i.0B((0s se/e.ts t%e Gene&*/ 2&e?e&en.es .*te,(&< t%e ve&< ?i&st ti3e <(1 (2en t%e 5&e?e&en.es )i*/(, ;(x' M(st (? t%e Gene&*/ 2&e?e&en.es *22e*& (n t%e M< 5&e?e&- en.es t*;+ s( <(1 .*n 3*0e Q1i.0B((0s =(&0 t%e =*< <(1 )(+ ;1t * ?e= 2&e?e&en.es *22/< t( eve&<(ne =%( =(&0s (n t%e .(32*n< ?i/e'

T1nin, Q1i.0B((0s t( $(1& Ci0in, T%e ?(//(=in, settin,s (n t%e M< 5&e?e&en.es t*; .*n %e/2 <(1 ?ine-t1ne Q1i.0B((0s ;e%*vi(&:

: 5&essin, Ente& 3(ves ;et=een ?ie/)s' In t%e Win)(=s =(&/)+ 2&essin, t%e Ente& 0e< 1s1*//< *.tiv*tes t%e )e?*1/t ;1tt(n in * )i*/(, ;(x+ =%i/e t%e T*; 0e< *)v*n.es t%e .1&s(& t( t%e next ?ie/)' I? <(1 2&ess Ente& in Q1i.0B((0s *n) ?in) t%*t * )i*/(, ;(x (& =in)(= ./(ses 1nex2e.te)/<+ t%is .%e.0;(x .*n 2&(vi)e s(3e &e/ie?' W%en <(1 t1&n it (n+ 2&essin, Ente& 3(ves t%e .1&s(& ;et=een ?ie/)s in * )i*/(, ;(x (& =in)(= &*t%e& t%*n ./(sin, it' H(=eve&+ ;e.*1se Ente& n( /(n,e& ./(ses )i*/(, ;(xes *n) =in)(=s+ <(1 %*ve t( 2&ess Ct&/IEnte& (& ./i.0 * ;1tt(nOs1.% *s OK+ Re.(&)+ *ve A C/(se+ (& *ve A Ne= K)e2en)in, (n t%e )i*/(, ;(x (& =in)(=LOt( )( s(' : A1t(3*ti.*//< (2en )&(2-)(=n /ists =%en t<2in,' T%is settin, 3*0es )&(2)(=n 3en1s s2&in, (2en *s s((n *s <(1 t<2e * /ette& in * ?ie/)' $(1 .*n t%en ./i.0 t%e ent&< <(1 =*nt+ *s s%(=n in !i,1&e 26-7'

t%*t <(1 %*vent 2&inte) <et t%en *22e*& *s */e&ts in t%e

! i GURE 26-7 Wit% t%e 4A1t(3*ti.*//< (2en )&(2-)(=n /ists =%en t<2in,J 2&e?e&en.e t1&ne) (n+ )&(2-)(=n /ists *22e*& *s s((n *s <(1 ;e,in t<2in, *n ent&< in * ?ie/)+ s( <(1 .*n si32/< 0ee2 t<2in, (& ./i.0 *n ent&<' T%e /ist )is2/*<s (n/< .%(i.es t%*t 3*t.% =%*t <(1ve t<2e) s( ?*&' T%e /ist s%(=n %e&e in./1)es 4De2(sits *n) Ret*ine&sJ *n) 4De2(sit ?(& 5&()1.tsJ *?te& t<2in, )e2'

: Bee2 =%en &e.(&)in, * t&*ns*.ti(n' I? <(1 /i0e *1)it(&< *ss1&*n.e t%*t <(1& s(?t=*&e is =(&0in,+ /e*ve t%is .%e.0;(x t1&ne) (n t( %*ve Q1i.0B((0s ;ee2 =%en it &e.(&)s * t&*ns*.ti(n' KRe3e3;e&+ <(1// %e*& t%e ;ee2s (n/< i? <(1 %*vent 31te) t%e *1)i( (n <(1& .(321te&'L I? <(1 2&e?e& 2e*.e *n) H1iet+ si32/< t1&n (?? t%is settin,'

: A1t(3*ti.*//< 2/*.e )e.i3*/ 2(int' W%en <(1 t1&n (n t%is .%e.0;(x+ Q1i.0B((0s 2/*.es )e.i3*/s s( t%*t t%e /*st t=( n13;e&s <(1 t<2e &e2&esent .ents' !(& ex*32/e+ t<2in, 19996 *1t(3*ti.*//< ;e.(3es 199'96' KI? <(1 =*nt t( ente& * =%(/e )(//*&+ t<2e * 2e&i() *t t%e en) (? t%e n13;e&'L H*vin, Q1i.0B((0s 2/*.e )e.i3*/ 2(ints in n13;e&s ?(& <(1 .*n ;e H1ite *))i.tive (n.e <(1 ,et 1se) t( it+ 2*&ti.1/*&/< i? <(1 %*vent ,&*)1*te) t( &*2i)-?i&e ent&< (n <(1& .(321te&s n13e&i. 0e<2*)O(& i? <(1 =(&0 (n * /*2t(2 *n) %*vent &e*/iQe) t%*t <(1& 0e<;(*&) %*s * n13e&i. 0e<2*)'

: W*&n =%en e)itin, * t&*ns*.ti(n' Q1i.0B((0s t1&ns (n t%is .%e.0;(x *1t(3*ti- .*//<+ =%i.% 3e*ns t%*t t%e 2&(,&*3 )is2/*<s * =*&nin, i? <(1 e)it * t&*ns*.ti(n *n) *tte32t t( /e*ve it K?(& inst*n.e+ ;< ./i.0in, *n(t%e& t&*ns*.ti(nL =it%(1t ex2/i.it/< s*vin, t%e .%*n,e' I? <(1 in*)ve&tent/< 3()i?< * t&*ns*.ti(n+ /i0e * .%e.0 (& inv(i.e+ t%is =*&nin, ,ives <(1 * .%*n.e t( eit%e& s*ve t%e .%*n,es (& exit =it%(1t s*vin,'

: T1&n (?? 2(2-12 3ess*,es ?(& 2&()1.ts *n) se&vi.es' Initi*//<+ Q1i.0B((0s )is2/*<s 2(212 3ess*,es *;(1t (t%e& 2&()1.ts *n) se&vi.es t%*t Int1it (??e&s' I? <(1&e .(ntent =it% =%*t Q1i.0B((0s (??e&s (1t (? t%e ;(x+ t1&n t%is .%e.0;(x (n'

I? <(1 )e.i)e t( t1&n (?? t%is ?e*t1&e+ Q1i.0B((0s *1t(3*ti.*//< &e.(&)s t&*ns*.ti(ns t%*t *&ent /in0e) t( (t%e& t&*ns*.ti(ns' H(=eve&+ i? * t&*ns*.ti(n %*s /in0sOs1.% *s * 2*<3ent t%*t /in0s t( * .1st(3e& inv(i.eO<(1 nee) t( s*ve it *?te& <(1 .%*n,e it &e,*&)/ess (? %(= <(1ve set t%is 2&e?e&en.e'

: B&in, ;*.0 *// (ne ti3e 3ess*,es' One-ti3e 3ess*,es inst&1.t ;e,inne&s in t%e =*<s (? Q1i.0B((0s+ ;1t ?(& ex2e&ien.e) ?(/0s+ )is3issin, t%ese 3ess*,es si32/< .(ns13es v*/1*;/e ti3e' I? <(1 =e&e (ve&/< ent%1si*sti. *;(1t %i)in, (ne-ti3e 3ess*,es *n) ?in) <(1&se/? in nee) (? Q1i.0B((0s 3ent(&in,+ t1&n t%is .%e.0;(x (n'

: %(= T((/Ti2s ?(& ./i22e) text' Text in Q1i.0B((0s ?ie/)s is (?ten /(n,e& t%*n =%*t <(1 .*n see (ns.&een' !(& ex*32/e+ i? <(1 see t%e text 4M*0e s1&e <(1 */=*<sJ in * text ;(x+ <(1// =*nt t( &e*) t%e &est (? t%e

3ess*,e' T%is .%e.0;(x+ =%i.% is t1&ne) (n initi*//<+ te//s Q1i.0B((0s t( )is2/*< t%e enti&e .(ntents (? * ?ie/) =%en <(1 2(siti(n <(1& .1&s(& (ve& it'

GENERAC

: W*&n =%en )e/etin, * t&*ns*.ti(n (& 1n1se) /ist ite3' Q1i.0B((0s t1&ns t%is .%e.0;(x (n *1t(3*ti.*//<+ s( <(1 %*ve t( .(n?i&3 t%*t <(1 =*nt t( )e/ete * t&*ns*.ti(n Ks1.% *s * )e2(sit (& * .%e.0L (& * /ist ite3 t%*ts neve& ;een 1se) in * t&*ns*.ti(n' C*1ti(n is * =*t.%=(&) in t%e ?in*n.i*/ =(&/)+ s( */t%(1,% Q1i.0B((0s /ets <(1 )e/ete t&*ns*.ti(ns+ its * ,(() i)e* t( /e*ve t%is settin,

GENERAC

(n t( 3*0e s1&e <(1&e )e/etin, =%*t <(1 =*nt' I? <(1 t1&n (?? t%is .%e.0;(x+ <(1 .*n )e/ete * t&*ns*.ti(n (& 1n1se) /ist ite3 =it%(1t .(n?i&3*ti(n'

NOTE Re,*&)/ess (? %(= t%is 2&e?e&en.e is set+ Q1i.0B((0s =(nt /et <(1 )e/ete * /ist ite3+ s1.% *s * .1st(3e& t<2e (& s%i22in, 3et%()+ i? its ;een 1se) in even (ne t&*ns*.ti(n' 5*,e 160 ex2/*ins %(= t( )e/ete (& in*.tiv*te /ist ite3s'

: Kee2 Q1i.0B((0s &1nnin, ?(& H1i.0 st*&t12s' I? <(1 ?i&e 12 Q1i.0B((0s ?&eH1ent/<+ t1&n (n t%is .%e.0;(x s( t%e 2&(,&*3 /*1n.%es ?*ste& K;e.*1se it st*<s &1nnin, in t%e ;*.0,&(1n)L' In ?*.t+ =it% t%is settin,+ Q1i.0B((0s even /*1n.%es in t%e ;*.0,&(1n) =%en <(1 &e;((t <(1& .(321te&' I? <(1 t1&n (?? t%is .%e.0;(x+ Q1i.0B((0s )(esnt &1n in t%e ;*.0,&(1n) (& 1se <(1& .(321te&s 3e3(&<+ s( it t*0es /(n,e& t( st*&t 12' T%*t .(1/) ;e D1st =%*t <(1 =*nt i? <(1& 3*.%ine is s%(&t (n 3e3(&< *n) <(1 =*nt *// <(1& (t%e& 2&(,&*3s t( &1n 3(&e H1i.0/<'

: A1t(3*ti.*//< &e3e3;e& *..(1nt (& t&*ns*.ti(n in?(&3*ti(n' *< <(1 =&ite .%e.0s e*.% 3(nt% t( t%e s*3e ven)(&+ ?(& t%e s*3e *3(1nt+ *n) 2(st t%e3 t( t%e s*3e *..(1nt' O1t (? t%e ;(x+ Q1i.0B((0s t1&ns (n t%e 45&e-?i// *..(1nts ?(& ven)(& ;*se) (n 2*st ent&iesJ (2ti(n in t%is se.ti(n+ =%i.% 3e*ns t%*t t%e 2&(,&*3 *1t(3*ti.*//< ?i//s in t%e *..(1nts <(1 1se .(nsistent/< ?(& ven)(& t&*ns*.ti(ns' B1t sin.e <(1 .*n set 12 2&e-?i// *..(1nts ?(& ven)(&s =it% (t%e& Q1i.0B((0s ?e*t1&es K2*,e F0L+ t%e 4A1t(3*ti.*//< &e.*// /*st t&*ns*.ti(n ?(& t%is n*3eJ (2ti(n ,ives <(1 3(&e ;*n, ?(& t%e ;1.0' Wit% t%*t (2ti(n se/e.te)+ =%en <(1 t<2e * n*3e in * t&*ns*.ti(n+ Q1i.0B((0s ?i//s in t%e &est (? t%e ?ie/)s =it% t%e v*/1es <(1 1se) in t%e /*st t&*ns*.ti(n ?(& t%*t n*3e'

142

H(=eve&+ A1t(Re.*// %*s * .(12/e (? /i3it*ti(ns: It .*nt &e.*// * t&*ns*.ti(n in (ne *..(1nt i? t%e 2&evi(1s t&*ns*.ti(n =*s in *n(t%e& *..(1nt+ *n) it .*n &e.*// t&*ns*.ti(ns (n/< ?(& ;i//s+ .%e.0s+ *n) .&e)it .*&) .%*&,es' !(& (t%e& t&*ns*.ti(nsOs1.% *s 21&.%*se (&)e&s+ inv(i.es+ s*/es &e.ei2ts+ *n) .&e)it 3e3(sO <(1 %*ve t( ?i// in *// t%e ?ie/)s (& 1se * 3e3(&iQe) t&*ns*.ti(n' QUICKBOOKs 2014: tHe MIssInG

: De?*1/t )*te t( 1se ?(& ne= t&*ns*.ti(ns' In t%is se.ti(n (? t%e M< 5&e?e&en.es t*;+ .%((se t%e 4Use t()*<s )*te *s )e?*1/tJ (2ti(n i? <(1 =*nt Q1i.0B((0s t( 21t t%e .1&&ent )*te in t%e D*te ?ie/) (? eve&< ne= t&*ns*.ti(n <(1 .&e*te'

t<2e t%e )*te <(1 =*nt ?(& *// <(1& inv(i.es' !(& s1;seH1ent inv(i.es+ Q1i.0B((0s ?i//s in t%e D*te ?ie/) =it% t%e )*te <(1 ente&e) (n t%e 2&evi(1s inv(i.e' W%en <(1 =*nt t( 1se * ne= )*te K*?te& *// t%e 3(nt%s inv(i.es *&e .(32/eteL+ si32/< t<2e it in <(1& next t&*ns*.ti(n'

TI5 W%en t%e 4Use t%e /*st ente&e) )*te *s )e?*1/tJ (2ti(n is se/e.te)+ ;e s1&e t( .%e.0 t%e D*te ;(x in * t&*ns*.ti(n =in)(= K/i0e C&e*te Inv(i.esL t( 3*0e s1&e its t%e (ne <(1 =*nt'

I? <(1 .&e*te inv(i.es (ve& t%e .(1&se (? seve&*/ )*<s ;1t =*nt e*.% (ne t( &e?/e.t t%e ?i&st )*< (? t%e 3(nt%+ ?(& ex*32/e+ .%((se t%e 4Use t%e /*st ente&e) )*te *s )e?*1/tJ (2ti(n inste*)' T%en+ in t%e ?i&st inv(i.e <(1 .&e*te+

CHA5teR 26: CON!IGURING 5RE!ERENCE TO !IT

14#

: Kee2 .1st(3 ite3 in?(&3*ti(n =%en .%*n,in, ite3 in t&*ns*.ti(ns' T%is settin, )ete&3ines %(= Q1i.0B((0s &es2(n)s =%en <(1 .%*n,e *n ite3 in * t&*ns*.ti(n *?te& .1st(3iQin, its )es.&i2ti(n' *< <(1 *)) *n ite3 t( *n inv(i.e+ e)it t%e )es.&i2ti(n in t%e inv(i.e+ *n) t%en &e*/iQe t%*t <(1 *))e) t%e =&(n, ite3' W%en <(1 .%((se * ne= ite3 t( &e2/*.e it+ i? <(1ve se/e.te) t%e As0 (2ti(n ?(& t%is settin,+ Q1i.0B((0s *s0s =%et%e& <(1 =*nt t( 1se t%e e)ite) )es.&i2ti(n ?(& t%e ne= ite3' T%e A/=*<s (2ti(n *1t(3*ti.*//< *22/ies t%e e)ite) )es.&i2ti(n t( t%e ne= ite3' An) t%e Neve& (2ti(n )is.*&)s t%e e)ite) )es.&i2ti(n *n) 1ses t%e )es.&i2ti(n ?&(3 t%e ne= ite3s &e.(&)'

GENERAC

C(32*n<-Wi)e Gene&*/ 5&e?e&en.es T%e C(32*n< 5&e?e&en.es t*; in./1)es ?(1& 2&e?e&en.es+ s%(=n in !i,1&e 26-8' Re3e3;e&+ (n/< * Q1i.0B((0s *)3inist&*t(& .*n .%*n,e t%ese settin,s' He&es =%*t t%e< )(: : Ti3e ?(&3*t' $(1 .*n ente& %(1&s *s eit%e& )e.i3*/ n13;e&s t%*t &e2&esent %(1&s *n) ?&*.ti(ns (? %(1&s+ (& *s %(1&s *n) 3in1tes se2*&*te) ;< * .(/(n+ *s <(1 .*n see in !i,1&e 26-8' T%is 2&e?e&en.e te//s Q1i.0B((0s =%i.% =*< t( )is2/*< ti3e v*/1es'

! i GURE 26-8 T( )is2/*< %(1&s *n) 3in1tes *s )e.i3*/s+ .%((se t%e De.i3*/ (2ti(n' Wit% t%is settin,+ i? <(1 t<2e 16:46 K16 %(1&s *n) 46 3in1tesL in * ti3e ?ie/)+ Q1i.0B((0s .(nve&ts t%*t t( 16'86' T( )is2/*< %(1&s *n) 3in1tes inste*)+ .%((se t%e Min1tes (2ti(n' Wit% t%is settin,+ Q1i.0B((0s )is2/*<s t%e ent&< 6'4 *s 6:24' 144 QUICKBOOKs 2014: tHe MIssInG

: A/=*<s s%(= <e*&s *s 4 )i,its K1999L' T1&nin, (n t%is settin, te//s Q1i.0B((0s t( )is2/*< *// ?(1& )i,its (? t%e <e*& =%et%e& <(1 t<2e t=( )i,its (& ?(1&' !(& ex*32/e+ i? <(1 t<2e 14+ t%en Q1i.0B((0s )is2/*<s 2014' T1&nin, (?? t%is .%e.0- ;(x 3*0es t%e 2&(,&*3 )is2/*< <e*&s *s t=( )i,its' W%en <(1 t<2e * t=(-)i,it n13;e& ?(& * <e*&+ Q1i.0B((0s t&*ns/*tes n13;e&s ?&(3 00 t%&(1,% 42 *s <e*&s 2000 t%&(1,% 2042N 4# t%&(1,% 99 ;e.(3e 194# t%&(1,% 1999'

TI5 I? <(1 t1&n (?? t%e 4A/=*<s s%(= <e*&s *s 4 )i,itsJ .%e.0;(x+ Q1i.0B((0s )(es *s its t(/) *n) )is2/*<s (n/< t=( )i,its ?(& t%e <e*&' I? * )*te ?ie/) s%(=s 40 *n) <(1 =*nt t( see =%et%e& t%*t st*n)s ?(& 1940 (& 2040+ in t%e )*te ?ie/)+ ./i.0 t%e C*/en)*& i.(n' T%e C*/en)*& s%(=s ;(t% t%e 3(nt% *n) t%e ?1// ?(1&-)i,it <e*&'

CHA5teR 26: CON!IGURING 5RE!ERENCE TO !IT

146

INTEGRATE A55CICATION

: Neve& 12)*te n*3e in?(&3*ti(n =%en s*vin, t&*ns*.ti(ns' initi*//< t1&ns t%is .%e.0;(x (?? s( t%*t+ =%en <(1 e)it t%e n*3e (? * .1st(3e& (& ven)(&+ ?(& ex*32/e+ t%e 2&(,&*3 *s0s i? <(1 =*nt t( &e2/i.*te t%*t .%*n,e ;*.0 in t%e (&i,in*/ &e.(&)O(n t%e C1st(3e&:B(; Cist (& @en)(& Cist' T%e (n/< sit1*ti(n =%e&e <(1 3i,%t =*nt t( .%*n,e t%is ;e%*vi(& K;< t1&nin, (n t%is .%e.0;(xL is i? <(1 1se ,ene&i. n*3es+ s1.% *s D(n(& (& Me3;e&' I? <(1 &e.eive )(n*ti(ns *n) <(1& )(n(&s =*nt &e.ei2ts =it% t%ei& n*3es *n) *))&esses ?i//e) in+ <(1 )(nt =*nt t%e n*3es *n) *))&esses <(1 ente& (n s*/es &e.ei2ts t( */te& <(1& ,ene&i. )(n(& &e.(&)'

: *ve t&*ns*.ti(ns ;e?(&e 2&intin,' Q1i.0B((0s t1&ns t%is .%e.0;(x (n initi*//<+ *n) its * ,(() i)e* t( /e*ve it t%*t =*<' It te//s t%e 2&(,&*3 t( s*ve t&*ns*.ti(ns ;e?(&e <(1 2&int t%e3 s( t%*t t%e t&*ns*.ti(ns in Q1i.0B((0s *&e t%e s*3e *s t%e (nes <(1 2&int' I? <(1 t1&n t%is .%e.0;(x (??+ <(1 .(1/) 2&int t%e t&*ns*.ti(n =it% (ne set (? )*t* *n) t%en ./(se t%e )i*/(, ;(x (& =in)(= =it%(1t s*vin, t%*t )*t*+ t%1s 3*0in, <(1& Q1i.0B((0s &e.(&)s )i??e&ent ?&(3 <(1& 2*2e& &e.(&)s'

Inte,&*te) A22/i.*ti(ns

As <(1// /e*&n in 3(&e )et*i/ in C%*2te& 27+ Q1i.0B((0s 2/*<s =e// =it% (t%e& 2&(- ,&*3s+ /i0e Mi.&(s(?t Ex.e/ *n) W(&)+ *n) (()/es (? t%i&)-2*&t< *22/i.*ti(ns' !(& ex*32/e+ ;< inte,&*tin, Mi.&(s(?t O1t/((0 =it% Q1i.0B((0s+ <(1 .*n e*si/< 0ee2 <(1& .(nt*.t in?(&3*ti(n s<n.%&(niQe) in ;(t% 2&(,&*3s' An) (t%e& s(?t=*&e .(32*nies .&e*te *// s(&ts (? 2&(,&*3s t%*t inte,&*te =it% Q1i.0B((0s ?(& t*s0s /i0e invent(&< t&*.0in,+ 2&(De.t t&*.0in,+ .&e*tin, ;*&.()es+ *n) s( (n' I? <(1&e * Q1i.0B((0s *)- 3inist&*t(&+ t%e Inte,&*te) A22/i.*ti(ns 2&e?e&en.es .*te,(&< is =%e&e <(1 .(nt&(/ =%i.% 2&(,&*3s .*n inte&*.t =it% Q1i.0B((0s *n) t%e extent (? t%ei& inte&*.ti(n' !(& ex*32/e+ <(1 .*n 1se *n(t%e& 2&(,&*3 t( 2&()1.e esti3*tes *n) t%en t&*ns?e& t%e .(32/ete) esti3*tes int( Q1i.0B((0s t( ?i// (1t inv(i.es *n) (t%e& ?(&3s'

144

QUICKBOOKs 2014: tHe MIssInG

INTEGRATE T( *..ess t%ese 2&e?e&en.es+ .%((se E)it>5&e?e&en.e s *n) ./i.0 t%e Inte,&*te) A22/i.*ti(ns .*te,(&<' He&es * ,1i)e t( *)D1stin, t%e settin,s (n t%e C(32*n< 5&e?e&en.es t*; t( *//(= (& &est&i.t (t%e& 2&(,&*3s *..ess t( <(1& Q1i.0B((0s .(32*n< ?i/e:

*n) st(2s )is2/*<in, s.&eens &eH1estin, *..ess' I? <(1 =*nt Q1i.0B((0s t( : Neve& 12)*te n*3e in?(&3*ti(n =%en s*vin, t&*ns*.ti(ns' )is2/*< *..ess s.&eens+ /e*ve t%is .%e.0;(x (??'

: N(ti?< t%e 1se& ;e?(&e &1nnin, *n< *22/i.*ti(n =%(se .e&ti?i.*te %*s ex2i&e)' T%e 3(st se.1&it< .(ns.i(1s (? *)3inist&*t(&s 3i,%t t1&n (n t%is .%e.0;(x t( see * =*&nin, i? * 2&(,&*3 t&<in, t( *..ess t%e Q1i.0B((0s .(32*n< ?i/e %*s

: D(nt *//(= *n< *22/i.*ti(ns t( *..ess t%is .(32*n< ?i/e' T%e H1i.0est =*< t( 2&event (t%e& 2&(,&*3s ?&(3 1sin, * Q1i.0B((0s .(32*n< ?i/e is t( t1&n (n t%is .%e.0;(x' W%en <(1 )( s(+ Q1i.0B((0s )(esnt *//(= inte,&*te) 2&(,&*3s t( *..ess t%e ?i/e CHA5teR 26: CON!IGURING 5RE!ERENCE TO !IT 146

*n ex2i&e) .e&ti?i.*te' B1t *n ex2i&e) .e&ti?i.*te )(esnt 3e*n t%*t t%e 2&(,&*3 %*s .%*n,e) (& %*s 3(&2%e) int( 3*/i.i(1s .()eO(n/< t%*t t%e .e&ti?i.*te %*s ex2i&e)' !(& 3(st *)3inist&*t(&s+ /e*vin, t%is .%e.0;(x (?? is 2&e?e&*;/e'

: A22/i.*ti(ns t%*t %*ve 2&evi(1s/< &eH1este) *..ess t( t%is .(32*n< ?i/e' W%en 2&(,&*3s &eH1est *..ess t( * .(32*n< ?i/e+ Q1i.0B((0s )is2/*<s *n *..ess s.&een t( t%e Q1i.0B((0s *)3inist&*t(&+ =%( %*s t( *22&(ve (& )en< *..ess' 5&(,&*3s t%*t %*ve &e.eive) *22&(v*/ t( *..ess <(1& .(32*n< ?i/e *22e*& in t%is /ist' T( )en< *..ess t( (ne (? t%ese 2&(,&*3s+ ./i.0 its .%e.03*&0 in t%e A//(= A..ess .(/13n+ (& se/e.t t%e 2&(,&*3 *n) t%en ./i.0 Re3(ve'

Ite3s A Invent(&<

T%ese 2&e?e&en.es *22/< 3*in/< t( =%*t Q1i.0B((0s )(es =%en <(1 .&e*te 21&.%*se (&)e&s (& inv(i.es ?(& invent(&<' T%e ?i&st settin, (n t%e C(32*n< 5&e?e&en.es t*; is t%e 3(st i32(&t*nt: $(1 te// Q1i.0B((0s t%*t <(1 =*nt t( t&*.0 invent(&< ;< t1&n- in, (n t%e 4Invent(&< *n) 21&.%*se (&)e&s *&e *.tiveJ .%e.0;(x+ =%i.% *.tiv*tes t%e 2&(,&*3s invent(&<-&e/*te) ?e*t1&es KC%*2te& 20L *n) *))s i.(ns /i0e 51&.%*se O&)e&s *n) Re.eive Invent(&< t( t%e H(3e 2*,e' KT%e ;(x (n 2*,e 26F )es.&i;es t%e invent(&< 2&e?e&en.es <(1 .*n set i? <(1 1se Q1i.0B((0s 5&e3ie& (& Ente&2&ise'L I? <(1 t1&n invent(&< t&*.0in, (n+ %e&e *&e t%e (t%e& settin,s <(1 3*< =*nt t( *)D1st:

: W*&n *;(1t )12/i.*te 21&.%*se (&)e& n13;e&s' Ce*ve t%is .%e.0;(x (n i? <(1 =*nt Q1i.0B((0s t( */e&t <(1 =%en <(1&e .&e*tin, * 21&.%*se (&)e& =it% t%e s*3e n13;e& *s (ne <(1 */&e*)< ente&e)'

: W*&n i? n(t en(1,% invent(&< H1*ntit< (n %*n) KQOHL t( se//' In Q1i.0B((0s 5&(+ <(1 .*n t1&n t%is .%e.0;(x (n s( Q1i.0B((0s =i// =*&n <(1 i? <(1 2&e2*&e *n inv(i.e t( se// 3(&e )(()*)s t%*n <(1 %*ve in st(.0' 122(se <(1 se// 600 H1*&ts (? ses*3e s(< s=i&/ ?&(Qen <(,1&t+ ;1t <(1 %*ve (n/< 400 H1*&ts in st(.0' W%en <(1 *tte32t t( s*ve t%e inv(i.e ?(& t%e 600-H1*&t (&)e&+ Q1i.0B((0s )is2/*<s * 3ess*,e ;(x in?(&3in, <(1 (? t%e s%(&t*,e' B1t Q1i.0B((0s )(esnt ,( *n< ?1&t%e& t%*n t%*t' $(1 .*n s*ve t%e

147

QUICKBOOKs 2014: tHe MIssInG

inv(i.e+ ;1t its 12 t( <(1 t( (&)e& 3(&e invent(&<' Besi)es ,ivin, <(1 * %e*)s12 t%*t invent(&< is /(=+ t%is settin, %e/2s <(1 0ee2 <(1& .1st(3e&s %*22<+ sin.e <(1 .*n *s0 t%e3 i? t%e< =*nt t( =*it ?(& * ;*.0(&)e& t( ;e ?i//e)'

BOB

E TIMATE

B(;s A Esti3*tes

I? <(1 .&e*te esti3*tes (& )(.13ent D(; 2&(,&ess in Q1i.0B((0s+ %e*) t( t%e B(;s A Esti3*tes 2&e?e&en.es .*te,(&< t( set 12 <(1& 2&(,&ess te&3in(/(,< *n) esti3*t- in, ?e*t1&es'

CHA5teR 26: CON!IGURING 5RE!ERENCE TO !IT

148

BOB E TIMATE

5OWER U ER CCINIC

A)v*n.e) Invent(&< ettin,s

Un/ess <(1 1se Q1i.0B((0s Ente&2&ise+ t%e A)v*n.e) Invent(&< ettin,s ;1tt(n K(n t%e Ite3s A Invent(&< .*te,(&<s C(32*n< 5&e?e&en.es t*;L is ,&*<e) (1t' T( see i? t%ese settin,s *&e =(&t% t%e .(st (? 12,&*)in,+ ./i.0 t%e 4Ce*&n *;(1t se&i*/ bG/(ts+ !I!O *n) 31/ti/(.*ti(n invent(&<J /in0' I? <(1 )(nt (2t ?(& Q1i.0B((0s Ente&2&ise+ <(1 .*n (;t*in * ?e= *))iti(n*/ invent(&< 2&e?e&en.es ;< 12,&*)in, ?&(3 Q1i.0B((0s 5&( t( Q1i.0B((0s 5&e3ie&+ =%i.% /ets <(1 *)D1st t%e ?(//(=in, settin,s:

.%e.0;(x %e&e' Wit% t%is settin, se/e.te)+ Q1i.0B((0s .*/.1/*tes t%e n13;e& (? invent(&< ite3s *v*i/*;/e ;< )e)1.tin, t%e n13;e& (? ite3s (n s*/es (&)e&s ?&(3 t%e n13;e& (? ite3s (n %*n)+ =%i.% %e/2s 2&event <(1 ?&(3 *..i)ent*//< se//in, (1t- (?-st(.0 ite3s' I? <(1 t1&n t%is .%e.0;(x (??+ t%e H1*ntit< *v*i/*;/e &e?/e.ts (n/< t%e invent(&< t%*ts ;een inv(i.e) *n) s%i22e)+ s( <(1 =(nt 0n(= t%*t <(1& invent(&< is /(= 1nti/ <(1 st*&t ?i//in, t%e s*/es (&)e&s <(1 .&e*te)'

: W%en .*/.1/*tin, Q1*ntit< Av*i/*;/e ?(& 3< invent(&<+ )e)1.t' Q1i.0B((0s 5&e3ie& t&*.0s t=( H1*ntities ?(& invent(&< ite3s' Q1*ntit< On H*n) is t%e *.t1*/ n13;e& (? ite3s sittin, in invent(&<' Q1*ntit< Av*i/*;/e .*n eH1*/ Q1*ntit< On H*n)+ ;1t <(1 .*n */s( te// Q1i.0B((0s t( &e3(ve t%e n13;e& (? ite3s (n s*/es (&)e&s (& 1se) in 2 en)in, ; 1i/)s K=% en <(1 ; 1i/) 2&( )1. t s (1t (? .(32(nentsL ?&(3 t%e Q1*ntit< Av*i/*;/e n13;e&' I? <(1 1se s*/es (&)e&s K2*,e 264L t( t&*.0 (&)e&s t%*t %*vent ;een inv(i.e)+ Q1i.0B((0s *1t(3*ti.*//< t1&ns (n t%e 4Q1*ntit< (n */es O&)e&J 147 QUICKBOOKs 2014: tHe MIssInG

BOB

: W*&n i? n(t en(1,% invent(&< t( se//' In Q1i.0B((0s 5&e3ie&+ <(1 .*n s2e.i?< =%et%e& <(1 =*nt t%e 2&(,&*3 t( =*&n <(1 =%en t%e H1*ntit< ;ein, s(/) is ,&e*te& t%*n t%e H1*ntit< (n %*n) (& t%e H1*ntit< *v*i/*;/e' Be.*1se H1*ntit< *v*i/*;/e is eH1*/ t( (& /ess t%*n t%e H1*ntit< (n %*n)+ .%((sin, t%*t (2ti(n is t%e s*?est &(1te' : Unit (? 3e*s1&e' In Q1i.0B((0s 5&e3ie& *n) Ente&2&ise+ <(1 .*n s2e.i?< 1nits (? 3e*s1&e ?(& invent(&< ite3s' T( )( t%is+ in t%e Unit (? Me*s1&e se.ti(n+ ./i.0 t%e En*;/e ;1tt(n' $(1 .*n t%en se/e.t in,/e UGM 5e& Ite3 t( )e?ine

(ne 1nit (? 3e*s1&e 2e& invent(& < ite3' I? <(1 1se Q1i.0B((0s Ente&2&ise *n) s(3e Q1i.0B((0s 5&e3ie& e)iti(ns KA..(1nt*nt+ C(nt&*.t(&+ *n) M*n1?*.t1&in, A W%(/es*/eL+ <(1 .*n *ssi,n 3(&e t%*n (ne 1nit (? 3e*s1&e+ in .*se <(1 se// =ine ;< t%e ;(tt/e+ ;< t%e .*se+ *n) ;< t%e ;*&&e/+ ?(& ex*32/e' T( )( t%*t+ se/e.t t%e M1/ti2/e UGM 5e& Ite3 (2ti(n' $(1 )e?ine 1nits (? 3e*s1&e in t%e C&e*te Ite3 (& E)it Ite3 =in)(= K2*,e 627L' T( (2en t%e Unit (? Me*s1&e )i*/(, ;(x t( t%e 4 e/e.t * Unit (? Me*s1&e T<2eJ s.&een in eit%e& (? t%(se =in)(=s+ in t%e Unit (? Me*s1&e ;(x+ ./i.0 t%e )(=n *&&(=+ *n) t%en .%((se t%e 3e*s1&e <(1 =*nt' T( *)) * ne= 1nit (? 3e*s1&e+ ./i.0 ]A)) Ne=^ in t%e )&(2)(=n /ist'

Q1i.0B((0s in./1)es ?ive D(;-st*t1s (2ti(ns+ =%i.% *&e *// /iste) (n t%e C(32*n< 5&e?e&en.es t*; in t%is .*te,(&<: 45en)in,+J 4A=*&)e)+J 4In 2&(,&ess+J 4C/(se)+J *n) 4N(t *=*&)e)'J Des2ite t%e ?ie/)s n*3es+ <(1 .*n t<2e *n< te&3 <(1 =*nt in *n< (? t%e ?ive ;(xes' !(& ex*32/e+ <(1 .*n t<2e W*itin, in t%e 5en)in, ;(x+ W%((2ie` in t%e A=*&)e) ;(x+ *n) !in*//<` in t%e C/(se) ;(x' T%en+ =%en <(1 e)it * D(; *n) )is2/*< t%e B(; t*t1s )&(2-)(=n /ist K2*,e 87L+ <(1 .*n .%((se ?&(3 t%ese .1st(3 te&3s'

CHA5teR 26: CON!IGURING 5RE!ERENCE TO !IT

148

He&e *&e t%e (t%e& settin,s (n t%e C(32*n< 5&e?e&en.es t*; ?(& t%is .*te,(&<:

<(1&e n(t .%*&,in, ?(& ;< /e*vin, t%is .%e.0;(x t1&ne) (n'

: D( <(1 .&e*te esti3*tesV C%((se t%e $es (2ti(n (n/< i? <(1 =*nt t( .&e*te esti3*tes in Q1i.0B((0s+ *s )es.&i;e) (n 2*,e 26F+ s( t%e 2&(,&*3 *))s t%e Esti3*tes i.(n t( t%e H(3e 2*,e' I? <(1 .&e*te esti3*tes in * 2&(,&*3 (t%e& t%*n Q1i.0B((0s+ .%((se t%e N( (2ti(n' M1/ti2/e C1&&en.ies : D( <(1 )( 2&(,&ess inv(i.in,V A/s( 0n(=n *s 42*&ti*/ ;i//in,+J 2&(,&ess inv(i.in, 3e*ns t%*t <(1 inv(i.e <(1& .1st(3e& ?(& =(&0 *s <(1 ,( inste*) (? ;i//in, ?(& t%e enti&e D(; *t t%e en)' !(& ex*32/e+ i? <(1&e ;1i/)in, * s%(22in, 3*//+ <(1 )(nt =*nt t( .*&&< t%e .(sts (? .(nst&1.ti(n 1nti/ s%(22e&s =*/0 in t%e ?&(nt )((&O<(1 =*nt t( .%*&,e <(1& ./ient *s <(1 3eet 3i/est(nes' T( .&e*te inv(i.es ?(& 2(&ti(ns (? <(1& esti3*tes+ .%((se t%e $es (2ti(n' T%*t =*<+ <(1 .*n inv(i.e ?(& 2*&t (? *n esti3*te *n) s%(= %(= 31.% <(1 ;i//e) 2&evi(1s/<+ *s )es.&i;e) in )et*i/ (n 2*,e 274'

NOTE I? <(1 .%((se t%e N( (2ti(n+ <(1 .*n sti// .&e*te 2&(,&ess inv(i.es ?&(3 <(1& enti&e esti3*te' A?te& <(1 ;&in, t%e =%(/e esti3*te int( <(1& inv(i.e+ &e3(ve ent&ies 1nti/ t%e inv(i.e in./1)es (n/< =%*t <(1 =*nt t( ;i//' T%e ?/*= in t%is *22&(*.% is t%*t <(1 .*nt s%(= 2&evi(1s t(t*/s ;i//e) (& .(32*&e t%e ;i//e) *n) &e3*inin, *3(1nts =it% <(1& esti3*te'

: W*&n *;(1t )12/i.*te esti3*te n13;e&s' Ce*ve t%is .%e.0;(x (n i? <(1 =*nt Q1i.0B((0s t( */e&t <(1 i? <(1&e .&e*tin, *n esti3*te =it% t%e s*3e n13;e& *s (ne <(1 */&e*)< ente&e)'

: D(nt 2&int ite3s t%*t %*ve Qe&( *3(1nt' T%is .%e.0;(x is ,&*<e) (1t 1n/ess <(1 se/e.t $es in t%e 4D( <(1 )( 2&(,&ess inv(i.in,VJ se.ti(n' I? <(1 )( 1se 2&(,&ess inv(i.in,+ <(1 3i,%t n(t .%*&,e ?(& eve&< esti3*te) ite3 (n eve&< 2&(,&ess inv(i.e' T( 0ee2 <(1& 2&(,&ess inv(i.es ti)<+ s122&ess t%e ite3s t%*t

I? <(1 1se (n/< (ne .1&&en.<+ <(1 .*n s0i2 t%ese 2&e?e&en.es+ ;e.*1se Q1i.0B((0s *1t(3*ti.*//< se/e.ts t%e 4N(+ I 1se (n/< (ne .1&&en.<J (2ti(n' B1t i? <(1 %*ve .1st(3e&s =%( 2*< <(1 in (t%e& .1&&en.ies (& ven)(&s =%( =*nt t( ;e 2*i) in t%ei& .(1nt&ies .1&&en.ies+ <(1 .*n t1&n (n t%e 31/ti2/e .1&&en.< 2&e?e&en.e' B1st 0n(= t%*t (n.e

<(1 t1&n t%is settin, (n+ its (n ?(& ,(()' I? <(1 st(2 )(in, ;1siness =it% ?(&ei,n.1&&en.< .1st(3e&s *n) ven)(&s+ <(1 .*n si32/< s0i2 t%e .1&&en.< ;(xes in Q1i.0B((0s =in)(=s *n) )i*/(, ;(xes Kt%e 2&(,&*3 *1t(3*ti.*//< ?i//s t%e3 in =it% <(1& %(3e .1&&en.<+ *s s%(=n in !i,1&e 26-FL'

MUCTI5CE CURRENCIE

T( t1&n (n 31/ti2/e .1&&en.ies+ .%((se E)it>5&e?e&en.es>M1/ti2/e C1&&en.ies+ *n) t%en ./i.0 t%e C(32*n< 5&e?e&en.es t*;' e/e.t t%e 4$es+ I 1se 3(&e t%*n (ne .1&- &en.<J (2ti(n' Q1i.0B((0s initi*//< sets t%e %(3e .1&&en.< t( U D(//*&+ ;1t <(1 .*n .%*n,e t%*t in t%e 4 e/e.t t%e %(3e .1&&en.< <(1 1se in t&*ns*.ti(nsJ )&(2-)(=n /ist'

5A$MENT

! i GURE 26-F In t&*ns*.ti(n =in)(=s *n) )i*/(, ;(xes+ Q1i.0B((0s initi*//< ?i//s in t%e C1&&en.< ;(x =it% <(1& %(3e .1&&en.<+ *s s%(=n %e&e' H(=eve&+ *?te& <(1 set 12 * .1st(3e& (& ven)(& t( 1se * ?(&ei,n .1&&en.<+ Q1i.0B((0s *1t(3*ti.*//< 1ses t%*t .1&&en.< inste*)'

14F

QUICKBOOKs 2014: tHe MIssInG

5*<3ents

In t%is .*te,(&<+ t%e Re.eive 5*<3ents se.ti(n (? t%e C(32*n< 5&e?e&en.es t*; /ets <(1 set t%e ?(//(=in, (2ti(ns:

: A1t(3*ti.*//< *22/< 2*<3ents' $(1// 2&(;*;/< =*nt t( t1&n t%is .%e.0;(x (?? s( t%*t <(1 .*n .%((se t%e .1st(3e& inv(i.es t( =%i.% <(1 =*nt t( *22/< 2*<3ents <(1 &e.eive' Wit% t%is .%e.0;(x (n+ Q1i.0B((0s *22/ies .1st(3e& 2*<3ents t( inv(i.es ?(& <(1' I? * 2*<3ent )(esnt 3*t.% *n< (? t%e inv(i.e *3(1nts+ Q1i.0B((0s *22/ies t%e 2*<3ent t( t%e (/)est inv(i.es ?i&st+ =%i.% .(1/) 3*s0 t%e ?*.t t%*t * 2*<3ent =*snt &e.eive) (& t%*t * .1st(3e&s .%e.0 =*s ?(& t%e =&(n, *3(1nt'

: A1t(3*ti.*//< .*/.1/*te 2*<3ents' T%is 2&e?e&en.e+ (n t%e (t%e& %*n)+ is (ne <(1// =*nt t( 0ee2 t1&ne) (n' W%en <(1 &e.eive * 2*<3ent ?&(3 * .1st(3e&+ in t%e Re.eive 5*<3ents =in)(=s A3(1nt ;(x+ <(1 t<2i.*//< t<2e t%e *3(1nt t%*t t%e .1st(3e& sent' T%en+ *s <(1 .%((se t%e inv(i.es t( *22/< t%e 2*<3ent

CHA5teR 26: CON!IGURING 5RE!ERENCE TO !IT

149

t(+ Q1i.0B((0s .*/.1/*tes t%e 2*<3ent ?(& <(1' I? t%e .1st(3e& 1n)e&2*i)+ Q1i.0B((0s *s0s i? <(1 =*nt t( 0ee2 t%e 1n)e&2*<3ent (& =&ite (?? t%e *3(1nt t%*t t%e .1st(3e& )i)nt 2*<' W%en t%is .%e.0;(x is (??+ *s <(1 .%((se inv(i.es+ <(1 */s( %*ve t( ente& t%e *3(1nt (? t%e 2*<3ent t%*t <(1 =*nt t( *//(.*te t( e*.% inv(i.e'

: Use Un)e2(site) !1n)s *s * )e?*1/t )e2(sit t( *..(1nt' I? <(1 t<2i.*//< .(//e.t * ?e= 2*<3ents ;e?(&e %e*)in, t( t%e ;*n0 t( )e2(sit t%e3+ /e*ve t%is .%e.0;(x t1&ne) (n s( Q1i.0B((0s *1t(3*ti.*//< *))s 2*<3ents <(1 &e.eive t( t%e Un)e2(site) !1n)s *..(1nt' Wit% t%is settin, t1&ne) (n+ Q1i.0B((0s )(esnt )is2/*< t%e 4De2(sit t(J ;(x in t%e Re.eive 5*<3ents =in)(= ;e.*1se 2*<3ents *1t(3*ti.*//< ,et st(=e) in t%e Un)e2(site) !1n)s *..(1nt' I? <(1 =*nt * s*< in =%et%e& t( )e2(sit 2*<3ents &i,%t *=*<+ t1&n t%is .%e.0;(x (??' T%*t =*<+ in t%e Re.eive 5*<3ents =in)(=s De2(sit T( ?ie/)+ <(1 .*n .%((se * ;*n0 *..(1nt t( )e2(sit ?1n)s i33e)i*te/<+ (& <(1 .*n .%((se Un)e2(site) !1n)s t( .(//e.t seve&*/ 2*<3ents ;e?(&e <(1 3*0e * )e2(sit'

NOTE T%e &est (? t%e 5*<3ents .*te,(&<s C(32*n< 5&e?e&en.es t*; %*s (2ti(ns ?(& *..e2tin, 2*<3ents vi* Int1its 5*<3entNet=(&0+ =%i.% /ets <(1 sen) *n) &e.eive 2*<3ents (n/ine' ee 2*,e 2## ?(& t%e ?1// s.((2 (n (n/ine 2*<3ents'

(2e&*tes' KC%*2te& 16 te//s t%e ?1// 2*<&(// st(&<: =%*t Int1its v*&i(1s 2*<&(// se&vi.es (??e& *n) %(= t( si,n 12 ?(& (ne+ settin, 12 e32/(<ee &e.(&)s+ &1nnin, 2*<&(//+ *n) &e3ittin, 2*<&(// t*xes'L 5*<&(// *n) e32/(<ee 2&e?e&en.es *22e*& (n t%e C(32*n< 5&e?e&en.es t*;+ s( (n/< Q1i.0B((0s *)3inist&*t(&s .*n set t%e3'

5*<&(// A E32/(<ees

5e&%*2s t%e 3(st *nn(<in, t%in, *;(1t e32/(<ees is t%ei& insisten.e (n ;ein, 2*i)' *) t( s*<+ ;1t 1sin, Q1i.0B((0s ?(& 2*<&(// )(esnt e/i3in*te t%e nee) t( 2*< <(1& e32/(<ees+ *n) it .*n (n/< si32/i?< t%e t*s0 s( 31.%' I? <(1 .%((se (ne (? t%e Q1i.0B((0s 2*<&(// se&vi.e (2ti(ns+ %e*) t( t%e 5*<&(// A E32/(<ees 2&e?e&en.e .*te,(&< t( .(n?i,1&e <(1& 2*<&(// se&vi.e *n) %(= it 160 QUICKBOOKs 2014: tHe MIssInG

T%e Q1i.0B((0s 5*<&(// !e*t1&es se.ti(n ,ives <(1 t%&ee (2ti(ns ?(& .%((sin, *

2*<&(// se&vi.e' He&es s(3e in?( t%*t .*n %e/2 <(1 )ete&3ine =%i.% (ne t( .%((se:

5A$ROCC A EM5CO$EE

: !1// 2*<&(//' T%is is t%e (2ti(n <(1 =*nt i? <(1 1se *n Int1it 2*<&(// se&vi.e t( ?i,1&e (1t 2*<&(// *3(1nts (& i? <(1 .*/.1/*te 2*<&(// <(1&se/? *n) 1se Q1i.0B((0s ?e*t1&es t( 2&()1.e t%e ne.ess*&< )(.13ents' Wit% t%is (2ti(n se/e.te)+ <(1 .*n 2&()1.e )(.13ents s1.% *s 2*<.%e.0sN 2*<&(// &e2(&tsN *n) 2*<&(// ?(&3s+ in./1)in, 940s Ke32/(<e& ?e)e&*/ 1ne32/(<3ent t*xesL+ 941s Ke32/(<e& H1*&te&/< ?e)e&*/ t*xesL+ W-2s Ke32/(<ee =*,e *n) t*x st*te3entL+ *n) W-#s Kt&*ns3itt*/ (? W-2sL'

: N( 2*<&(//' C%((se t%is (2ti(n i? <(1 )(nt &1n 2*<&(// in *n< =*< (& <(1 1se * t%i&)-2*&t< 2*<&(// se&vi.e' !(& ex*32/e+ i? <(1&e * s(/e 2&(2&iet(& *n) 2*<

CHA5teR 26: CON!IGURING 5RE!ERENCE TO !IT

161

<(1&se/? ;< t*0in, (=ne&s )&*=s+ (& i? <(1 1se *n (1tsi)e REMINDER *s 5*<.%ex (& AD5 *n) %*ve n( nee) t( 2&int 2*<&(// )(.13ents (& *ssi,n 2*<&(// .(sts t( D(;s+ .%((se t%is (2ti(n' Wit% t%is (2ti(n se/e.te)+ <(1 )(nt see 2*<&(//-&e/*te) ?e*t1&es in t%e E32/(<ees 3en1 (& in t%e E32/(<ee Cente&'

NOTE I? <(1 %*ve t&*ns*.ti(ns ?&(3 2&i(& 2*<&(//s *n) t%en s=it.% t( 1sin, *n (1tsi)e 2*<&(// se&vi.e+ t%e 2*st 2*<&(// )*t* &e3*ins in <(1& Q1i.0B((0s ?i/e'

: On/ine 5*<&(//' I? <(1 1se Int1it On/ine 5*<&(//+ .%((se t%is (2ti(n' W%en <(1 1se t%is se&vi.e+ <(1 .*n */s( &1n 2*<&(// =it%(1t Q1i.0B((0s'

T%e 5*<&(// A E32/(<ees 2&e?e&en.e .*te,(&< %*s 2/ent< (? *))iti(n*/ settin,s t%*t *&e inti3*te/< /in0e) t( 2*<&(//' !(& ex*32/e+ <(1 .*n s2e.i?< t%e )e)1.ti(ns *n) 2*<&(// ite3s t%*t *??e.t eve&< e32/(<ee+ *n) .(nt&(/ t%e ?ie/)s t%*t *22e*& (n 2*<- .%e.0s *n) 2*<.%e.0 st1;s' ee C%*2te& 16 t( /e*&n %(= t( set 12 t%ese 2&e?e&en.es'

W%et%e& <(1 &1n 2*<&(// (& n(t+ %e&es t%e /(=)(=n (n t%e &e3*inin, 2&e?e&en.es t%*t )(nt &e/*te t( 2*<&(//:

: Dis2/*< e32/(<ee /ist ;<' I? <(1& .(32*n< e32/(<s (n/< * ?e= 2e(2/e+ <(1 .*n .%((se t%e !i&st N*3e (2ti(n s( t%*t Q1i.0B((0s s(&ts t%e E32/(<ee Cist ;< ?i&st n*3es' H(=eve&+ i? <(1 %*ve %1n)&e)s (? e32/(<ees+ .%((se t%e C*st N*3e (2ti(n' Re,*&)/ess (? =%i.% (2ti(n <(1 .%((se+ Q1i.0B((0s 2&ints 2*<.%e.0s =it% e32/(<ee ?i&st n*3es ?i&st *n) /*st n*3es /*st'

160

: M*&0 ne= e32/(<ees *s s*/es &e2s' I? (n/< * ?e= (? <(1& e32/(<ees *.t *s .1st(3e& .(nt*.ts *n) &e.eive .(33issi(ns+ <(1 .*n &ese&ve t%e */es Re2 QUICKBOOKs 2014: tHe MIssInG

Cist ?(& t%e3 ;< /e*vin, t%is .%e.0;(x (?? *n) *))in, n*3es t( t%*t /ist 3*n1*//< K2*,e 140L' B1t i? <(1 .(nsi)e& eve&< e32/(<ee * 2(tenti*/ s*/es &e2+ t1&n (n t%is .%e.0;(x s( t%*t Q1i.0B((0s *1t(3*ti.*//< *))s eve&< e32/(<ee <(1 .&e*te t( t%e */es Re2 Cist+ s*vin, <(1 * ?ive-ste2 2&(.ess e*.% ti3e'

.%e.0;(x+ =%i.% is 2&e?e&*;/e <(1 =*nt t( 2&(te.t <(1& e32/(<ees ?in*n.i*/ <(1&se/? ;< t*0in, (=ne&s i? )&*=s+ (& i? <(1 1se *n (1tsi)e 2&iv*.<'

Re3in)e&s

Q1i.0B((0s .*n &e3in) <(1 =%en its ti3e t( 2e&?(&3 t*s0s /i0e 2&intin, .%e.0s+ 2*<in, ;i//s+ (& )e2(sitin, 3(ne<' $(1 .*n even t1&n (n &e3in)e&s ?(& t(-)(s s( t%e 2&(,&*3 .*n &e3in) <(1 *;(1t t*s0s t%*t <(1 )(nt =*nt t( ?(&,et' 5*,e 491 )es.&i;es %(= &e3in)e&s =(&0 *n) %(= t( set 2&e?e&en.es s( <(1 &e.eive t%e &e- 3in)e&s <(1 =*nt =%en <(1 =*nt t%e3'

In t%e Re3in)e&s 2&e?e&en.e .*te,(&<+ t%e M< 5&e?e&en.es t*; %*s (n/< (ne settin,: 4 %(= Re3in)e&s Cist =%en (2enin, * C(32*n< ?i/e'J T1&n t%is .%e.0;(x (n t( te// Q1i.0B((0s t( )is2/*< t%e Re3in)e&s Cist =in)(= =%eneve& <(1 (2en <(1& .(32*n<

: Dis2/*< e32/(<ee s(.i*/ se.1&it< n13;e&s in %e*)e&s (n &e2(&ts' Q1i.0B((0s *1t(3*ti.*//< t1&ns (?? t%is

CHA5teR 26: CON!IGURING 5RE!ERENCE TO !IT

161

?i/e' In Q1i.0B((0s 2014+ t%e 4@ie= &e3in)e&sJ i.(n *22e*&s *t t%e t(2 &i,%t (? t%e 2&(,&*3s 3*in =in)(=' T%e i.(n /((0s /i0e *n */*&3 ./(.0+ *n) t%e n13;e&e) /*;e/ t( its &i,%t s%(=s %(= 3*n< &e3in)e&s *=*it <(1' T( (2en t%e Re3in)e&s =in)(=+ ./i.0 t%is i.(n'

RE5ORT GRA5H

AND

T%e C(32*n< 5&e?e&en.es t*; .(nt*ins settin,s ?(& )i??e&ent t<2es (? &e3in)e&s+ =%i.% *&e *v*i/*;/e (n/< i? <(1ve t1&ne) (n t%e .(&&es2(n)in, ?e*t1&e' !(& ex*32/e+ i? <(1 )(nt 1se Q1i.0B((0s invent(&<+ t%e 4Invent(&< t( Re(&)e&J &e3in)e& is ,&*<e) (1t' ee 2*,e 492 t( /e*&n t%e )i??e&en.e ;et=een t%e %(= 133*&< *n) %(= Cist (2ti(ns ?(& e*.% &e3in)e&' An) 2*,e 491 )es.&i;es %(= t( s2e.i?< t%e /eve/ (? )et*i/ <(1 =*nt t( see in t%e Re3in)e&s Cist =in)(= *n)+ in s(3e .*ses+ =%en <(1 =*nt Q1i.0B((0s t( &e3in) <(1'

Re2(&ts *n) G&*2%s

E*.% 2e&s(n =%( /(,s int( Q1i.0B((0s .*n s2e.i?< * ?e= 2&e?e&en.es ?(& t%e &e2(&ts *n) ,&*2%s %e ,ene&*tes' An) Q1i.0B((0s *)3inist&*t(&s .*n 3()i?< settin,s t%*t *22/< t( eve&< &e2(&t *n) ,&*2% t%ei& .(32*n< 2&()1.es'

5&e?e&en.es ?(& t%e Re2(&ts $(1 Gene&*te He&es * ,1i)e t( t%e 2e&s(n*/ 2&e?e&en.es s%(=n in !i,1&e 26-9 *n) t%e e??e.ts t%e< %*ve: : 5&(32t 3e t( 3()i?< &e2(&t (2ti(ns ;e?(&e (2enin, * &e2(&t' T%e &e2(&ts <(1 =*nt 1s1*//< &eH1i&e s3*// t=e*0sO* )i??e&ent )*te &*n,e+ 2e&%*2sOs( t1&nin, (n t%is .%e.0;(x =(&0s ?(& 3(st 2e(2/e' Wit% t%is .%e.0;(x t1&ne) (n+ Q1i.0B((0s *1t(3*ti.*//< (2ens t%e M()i?< Re2(&t =in)(= =%en <(1 ,ene&*te * &e2(&t s( <(1 .*n 3*0e *n< .%*n,es <(1 =*nt' KC/i.0 OK t( vie= t%e &es1/ts'L I? <(1 /e*ve t%is .%e.0;(x t1&ne) (?? t%en+ in * &e2(&t =in)(=+ ./i.0 C1st(3iQe Re2(&t t( 3*0e .%*n,es' 162 QUICKBOOKs 2014: tHe MIssInG

! i GURE 26-9 Kee2in, &e2(&ts 12 t( )*te =it% t%e in?(&3*- ti(n in <(1& .(32*n<s Q1i.0B((0s ?i/e .*n ;e ti3e-.(ns13in,' T( *..(33()*te t%e in./in*- ti(ns (? e*.% 2e&s(n =%( /(,s int( t%e 2&(,&*3+ t%e settin,s (n t%e M< 5&e?e&en.es t*; .(nt&(/ %(= Q1i.0B((0s 12)*tes &e2(&ts *n) ,&*2%s'

CHA5teR 26: CON!IGURING 5RE!ERENCE TO !IT

16#

RE5ORT GRA5H

: Re2(&ts *n) ,&*2%s' T%is set (? 2&e?e&en.es /ets <(1 )e.i)e s%(1/) )( =%en * &e2(&t (& ,&*2% nee)s t( ;e &e?&es%e) ;e.*1se t%e )*t* =it%in it %*s .%*n,e)' $(1 .*n .%((se (ne (? t%e ?(//(=in, (2ti(ns KQ1i.0B((0s *1t(3*ti.*//< se/e.ts t%e ?i&st (2ti(n 1n/ess <(1 .%*n,e itL:

O 5&(32t 3e t( &e?&es%' I? <(1& Q1i.0B((0s ?i/e .%*n,es ?&eH1ent/< *n) <(1 )(nt =*nt t( =*it =%i/e t%e 2&(,&*3 &e?&es%es eve&< &e2(&t <(1 %*ve (2en+ .%((se t%is (2ti(n' W%en <(1 )(+ Q1i.0B((0s &e3in)s <(1 t( &e?&es% &e2(&ts =%en <(1ve .%*n,e) )*t* t%*t *??e.ts t%e3' !(& ex*32/e+ s12- 2(se <(1 ,ene&*te) * 5&(?it A C(ss &e2(&t *n) t%en &e.eive) * 2*<3ent ?(& * .1st(3e&N =it% t%is settin, se/e.te)+ Q1i.0B((0s =(1/) 2&(32t <(1 t( &e?&es% t%e &e2(&t' W%en <(1&e &e*)< t( &e?&es% * &e2(&t (& ,&*2%+ in t%e &e2(&ts =in)(=+ si32/< ./i.0 Re?&es%'

O Re?&es% *1t(3*ti.*//<' I? n13e&(1s 2e(2/e *&e ?&*nti.*//< .%*n,in, )*t* in t%e .(32*n< ?i/e+ *s (?ten %*22ens *s <e*&-en) *22&(*.%es+ t%is (2ti(n .*n s/(= <(1& =(&0' H(=eve&+ i? its .&iti.*/ t%*t <(1& &e2(&ts *n) ,&*2%s *&e */=*<s *..1&*te+ .%((se t%is (2ti(n s( Q1i.0B((0s *1t(3*ti.*//< &e?&es%es &e2(&ts *n) ,&*2%s =%eneve& t%e 1n)e&/<in, )*t* .%*n,es'

O D(nt &e?&es%' I? <(1 ?in) <(1&se/? )ist&*.te) ;< &e?&es%es (& even 2&(32ts *;(1t &e?&es%in,+ .%((se t%is (2ti(n' T%*t =*<+ Q1i.0B((0s =(nt &e?&es% <(1& &e2(&ts *n) ,&*2%s (& &e3in) <(1On( 3*tte& %(= si,ni?i.*nt t%e .%*n,es t( t%e 1n)e&/<in, )*t*' W%en <(1ve ?inis%e) <(1& &e2(&t *n) ,&*2% .1st(3iQ*ti(ns+ ./i.0 Re?&es% t( ,ene&*te t%e &e2(&t =it% t%e .1&&ent )*t*'

: D&*= ,&*2%s in 2D K?*ste&L' I? <(1 .*&e *;(1t ti3e 3(&e t%*n ?*n.< ,&*2%i.s+ t1&n (n t%is .%e.0;(x' Q1i.0B((0s t%en )is2/*<s ,&*2%s in t=( )i3ensi(ns+ =%i.% is ?*ste& t%*n )&*=in, t%e #-D ,&*2%s it ,ene&*tes i? <(1 /e*ve t%is .%e.0;(x (??'

162

QUICKBOOKs 2014: tHe MIssInG

RE5ORT : Use 2*tte&ns' W%en <(1 t1&n (n t%is .%e.0;(x+ Q1i.0B((0s 1ses ;/*.0*n)- =%ite 2*tte&ns inste*) (? .(/(&s t( )i??e&enti*te *&e*s (n ,&*2%s' I? <(1 /e*ve t%is .%e.0;(x (??+ Q1i.0B((0s )is2/*<s .(/(&s (n .(/(& 3(nit(&s *n) s%*)es (? ,&*< (n ;/*.0*n)-=%ite 3(nit(&s'

.(32*n<' I? <(1&e * Q1i.0B((0s *)3inist&*t(&+ ?(/- /(=in, 2&e?e&en.es : Re2(&ts *n) ,&*2%s' T%is set (? 2&e?e&en.es 1se /ets t%e <(1 )e.i)e t( ?(&3*t &e2(&ts *n) ,&*2%s:

: 133*&< Re2(&ts B*sis' N(t%in, st*&ts *)&en*/ine ?/(=in, /i0e ?in*n.i*/ &e2(&ts t%*t *&ent =%*t <(1 ex2e.t+ 2*&ti.1/*&/< =%en IR *1)it(&s *&e )&(22in, ;< t( 2e&1se <(1& .(32*n<s ;((0s' Be s1&e t( .%((se t%e .(&&e.t (2ti(n %e&eO C*s% (& A..&1*/ K2*,e 774 ex2/*ins t%e )i??e&en.eLOs( t%*t t%e &e2(&ts <(1 ,ene&*te *..1&*te/< &e?/e.t <(1& ?in*n.i*/ 2e&?(&3*n.e'

: A,in, Re2(&ts' $(1 .*n .(nt&(/ %(= Q1i.0B((0s .*/.1/*tes *,e ?(& inv(i.es+ st*te3ents+ *n) ;i//s' I? <(1 .%((se t%e 4A,e ?&(3 )1e )*teJ (2ti(n+ t%e 2&(,&*3

C(32*n<Wi)e Re2(&t 5&e?e&en.es T%e C(32*n< 5&e?e&en.es t*; %*s seve&*/ 2&e?e&en.es ?(& t%e &e2(&ts *n) ,&*2%s <(1 ,ene&*te ?(& <(1& CHA5teR 26: CON!IGURING 5RE!ERENCE TO !IT 16#

s%(=s t%e n13;e& (? )*<s ;et=een t%e )1e )*te *n) t%e .1&&ent )*te' I? <(1 .%((se 4A,e ?&(3 t&*ns*.ti(n )*teJ inste*)+ Q1i.0B((0s s%(=s t%e n13;e& (? (ve&)1e )*<s ?&(3 t%e )*te (? t%e t&*ns*.ti(n t( t%e .1&&ent )*te' !(& ex*32/e+ s122(se *n inv(i.e is )*te) e2te3;e& 1 =it% * )1e )*te (? O.t(;e& 1' On O.t(;e& 10+ t%e 4A,e ?&(3 )1e )*teJ (2ti(n s%(=s t%e inv(i.es *,e *s 10 )*<s+ =%e&e*s t%e 4A,e ?&(3 t&*ns*.ti(n )*teJ (2ti(n s%(=s t%e inv(i.es *,e *s 40 )*<s'

: Re2(&ts E %(= Ite3s B<' Re2(&ts initi*//< /ist ite3s ;< n*3e *n) )es.&i2ti(n+ ;1t <(1 .*n .%((se * )i??e&ent (2ti(n %e&e t( s%(= (n/< t%e n*3e (& (n/< t%e )es.&i2ti(n'

: Re2(&ts E %(= A..(1nts B<' Re2(&ts t<2i.*//< /ist *..(1nts ;< n*3e' I? <(1 1se es2e.i*//< s%(&t *..(1nt n*3es+ <(1 .*n 1se t%e *..(1nt )es.&i2ti(ns in &e2(&ts inste*)' $(1 .*n */s( s%(= ;(t% n*3es *n) )es.&i2ti(ns'

: t*te3ent O? C*s% !/(=s' A/t%(1,% Q1i.0B((0s )(es * ,&e*t D(; (? *ss(.i*t- in, <(1& *..(1nts =it% t%e O2e&*tin,+ Investin,+ *n) !in*n.in, .*te,(&ies (? t%e t*te3ent (? C*s% !/(=s &e2(&t+ s(3e .(32*nies *&e ;(1n) t( &eH1i&e * .1st(3iQe) .*s% ?/(= &e2(&t' In t%*t .*se+ ./i.0 C/*ssi?< C*s% %e&e t( (2en t%e C/*ssi?< C*s% )i*/(, ;(x' K ee 2*,e 472 t( /e*&n %(= t( ,ene&*te *n) .1st(3iQe * .*s% ?/(= st*te3ent ?(& <(1& .(32*n<'L

: De?*1/t ?(&3*ttin, ?(& &e2(&ts' I? <(1 =*nt t( set 12 st*n)*&)s ?(& *// <(1& &e2(&ts+ t1&n (n t%is .%e.0;(x' T%en ./i.0 t%e !(&3*t ;1tt(n t( (2en t%e Re2(&t !(&3*t 5&e?e&en.es )i*/(, ;(x' T%e settin,s in t%is )i*/(, ;(x *&e t%e s*3e (nes t%*t *22e*& in t%e M()i?< Re2(&t )i*/(, ;(xs He*)e&G!((te& *n) !(nts A N13- ;e&s t*;s K2*,e 704L' $(1 .*n .%((se t%e in?(&3*ti(n t%*t <(1 =*nt t( *22e*& in %e*)e&s *n) ?((te&s+ *n) =%et%e& t%e<&e */i,ne) t( t%e /e?t+ &i,%t+ (& .ente& (? t%e 2*,e' $(1 .*n */s( .%((se ?(&3*ttin, ?(& t%e &e2(&ts text *n) n13;e&s' 164 QUICKBOOKs 2014: tHe MIssInG

: C(//*2se T&*ns*.ti(ns' T%is .%e.0;(x is t1&ne) (?? initi*//<+ =%i.% 3e*ns t%*t Q1i.0B((0s 3*< /ist t%e s*3e t&*ns*.ti(n 31/ti2/e ti3es in * &e2(&t+ s1.% *s t%e 5&(?it A C(ss Det*i/ &e2(&t' !(& ex*32/e+ i? *n inv(i.e .(nt*ins seve&*/ )i??e&ent 2&()1.ts t%*t *// 1se t%e s*3e in.(3e *..(1nt+ <(1// see * /ine ?(& e*.% (? t%(se 2&()1.ts in t%e &e2(&t' I? <(1 =*nt t( 3*0e <(1& &e2(&ts 3(&e .(n.ise+ t1&n t%is .%e.0;(x (??' T%*t =*<+ Q1i.0B((0s in./1)es (n/< (ne /ine ?(& e*.% t&*ns*.ti(n =it%in e*.%

*..(1nt ,&(12' Usin, t%e ex*32/e ?&(3 *;(ve+ t%e 5&(?it A C(ss Det*i/ &e2(&t =(1/) .(nt*in (n/< (ne /ine ?(& t%*t inv(i.e =it%in t%e 2&()1.t in.(3e *..(1nt ,&(12'

ACE

CU TOMER

*/es A C1st(3e&s

T%ese 2&e?e&en.es+ s%(=n in !i,1&e 26-10+ .(nt&(/ %(= Q1i.0B((0s %*n)/es s*/es <(1 3*0e t( <(1& .1st(3e&s+ in./1)in, t%e s%i22in, 3et%() <(1 1se *n) =%et%e& t%e 2&(,&*3 n(ti?ies <(1 t%*t <(1ve .&e*te) * )12/i.*te inv(i.e n13;e&'

CHA5teR 26: CON!IGURING 5RE!ERENCE TO !IT

166

ACE CU TOMER

! i GURE 26-10 C(32*n< 2&e?e&en.es in t%e */es A C1st(3- e&s .*te,(&< *??e.t t%e in?(&3*ti(n t%*t *22e*&s (n inv(i.es' T%is t*; */s( /ets <(1 t1&n (n (t%e& s*/es-&e/*te) ?e*t1&es /i0e s*/es (&)e&s+ 2&i.e /eve/s+ *n) t%e C(//e.ti(ns Cente&'

164

QUICKBOOKs 2014: tHe MIssInG

T%e M<ACE 5&e?e&en.es t*; %*s (2ti(ns t%*t te// t%e 2&(,&*3 =%*t t( )( *;(1t (1tst*n)- in, ;i//*;/e ti3e *n) ex2enses' He&es =%*t e*.% (ne )(es:

: 5&(32t ?(& ti3eG.(sts t( *))' I? <(1 t<2i.*//< ;i// ?(& ti3e *n) ex2enses+ se/e.t t%is (2ti(n' T%*t =*<+ t%e 4C%((se Bi//*;/e Ti3e *n) C(stsJ )i*/(, ;(x K!i,1&e 10-18 (n 2*,e 24FL (2ens *1t(3*ti.*//< =%en <(1 .&e*te *n inv(i.e ?(& * .1s- t(3e& =%( %*s (1tst*n)in, ;i//*;/e ti3e .%*&,es (& ex2enses'

: D(nt *)) *n<' e/e.t t%is (2ti(n i? <(1 &*&e/< %*ve ti3e (& ex2enses t( inv(i.e *n) )(nt =*nt t( see t%e 4C%((se Bi//*;/e Ti3e *n) C(stsJ )i*/(, ;(x (& &e.eive * &e3in)e& t%*t (1tst*n)in, ti3e *n) ex2enses exist'

: As0 =%*t t( )(' T%is (2ti(n 3e&e/< *))s *n *))iti(n*/ ste2 t( =%*t t%e 45&(32t ?(& ti3eG.(sts t( *))J (2ti(n )(es ;e.*1se <(1 %*ve t( te// Q1i.0B((0s =%et%e& (& n(t t( (2en t%e 4C%((se Bi//*;/e Ti3e *n) C(stsJ )i*/(, ;(x' e/e.tin, t%e 45&(32t ?(& ti3eG.(sts t( *))J (2ti(n inste*) is <(1& ;est ;et'

He&es * ,1i)e t( t%e */es A C1st(3e&s 2&e?e&en.es (n t%e C(32*n< 5&e?e&en.es t*;+ *// (? =%i.% (n/< Q1i.0B((0s *)3inist&*t(&s .*n .%*n,e:

: Us1*/ %i22in, Met%()' I? <(1 ne,(ti*te * s=eet )e*/ =it% * s%i22in, .(32*n< *n) 1se it =%eneve& 2(ssi;/e+ .%((se t%*t .(32*n< in t%is )&(2-)(=n /ist' W%en <(1 )(+ Q1i.0B((0s *1t(3*ti.*//< se/e.ts t%is 3et%() in s*/es ?(&3s %i2 @i* K(& @i*L ?ie/)s' I? t%e 3et%() <(1 =*nt t( 1se isnt (n t%e /ist+ .%((se ]A)) Ne=^ t( (2en t%e Ne= %i2 Met%() )i*/(, ;(x K2*,e 146L'

CHA5teR 26: CON!IGURING 5RE!ERENCE TO !IT

166

: Us1*/ !OB' !OB st*n)s ?(& 4?&ee (n ;(*&)J *n) &e2&esents t%e /(.*ti(n *t =%i.% t%e .1st(3e& ;e.(3es &es2(nsi;/e ?(& t%e 2&()1.ts <(1 s%i2' !(& ex*32/e+ s12- 2(se <(1 s%i2 2&()1.ts ?&(3 <(1& =*&e%(1se in eve&*n.e+ C(/(&*)(+ *n) <(1 1se eve&*n.e *s <(1& !OB /(.*ti(n' As s((n *s <(1& s%i23ents /e*ve eve&*n.e+ t%e .1st(3e& ;e.(3es t%e (??i.i*/ (=ne& (? t%e 2&()1.ts *n) is &es2(nsi;/e ?(& t%e3 i? t%e< ,et /(st+ )*3*,e)+ (& st(/en in t&*nsit' T<2e * ;&ie? )es.&i2ti(n (? <(1& !OB /(.*ti(n in t%is ;(x+ *n) Q1i.0B((0s t%en 21ts t%is in?( in t%e !OB ?ie/) (n inv(i.es *n) (t%e& s*/es ?(&3s'

: W*&n *;(1t )12/i.*te inv(i.e n13;e&s' T1&n (n t%is .%e.0;(x i? <(1 =*nt Q1i.0B((0s t( */e&t <(1 =%en <(1 .&e*te *n inv(i.e =it% t%e s*3e n13;e& *s (ne <(1 */&e*)< ente&e)'

: C%((se te32/*te ?(& inv(i.e 2*.0in, s/i2' I? <(1 s%i2 2&()1.ts t( .1st(3e&s+ <(1 .*n 2&int * 2*.0in, s/i2 ?&(3 Q1i.0B((0s t( in./1)e in <(1& s%i23ents' T( s2e.i?< t%e 2*.0in, s/i2 <(1 =*nt t( 1se+ .%((se it in t%is )&(2-)(=n /ist' !&(3 t%en (n+ =%en <(1 .&e*te *n inv(i.e *n) .%((se 5&int>5*.0in, /i2 K2*,e 299L+ Q1i.0B((0s *1t(3*ti.*//< 1ses t%e te32/*te <(1 se/e.te)' Q1i.0B((0s initi*//< se/e.ts its 2&e)e?ine) 2*.0in, s/i2 KInt1it 5*.0in, /i2L %e&e+ ;1t <(1 .*n .&e*te <(1& (=n+ *s )es.&i;e) (n 2*,e 811'

: En*;/e C(//e.ti(ns Cente&' I? <(1& .1st(3e&s */=*<s 2*< (n ti3e+ <(1 .*n t1&n t%is .%e.0;(x (??' On t%e (t%e& %*n)+ i? <(1 &e,1/*&/< ,et *?te& .1st(3e&s t( 2*< 12+ t%e C(//e.ti(ns Cente& .*n %e/2 Ksee 2*,e #27L' W%en <(1 t1&n t%is .%e.0;(x (n+ <(1// see t%e C(//e.ti(ns Cente& i.(n in t%e C1st(3e& Cente&s t((/;*&' In.(3e T&*.0e&+ int&()1.e) in Q1i.0B((0s 2014+ 2&(vi)es *n(t%e& =*< t( see t%e .1st(3e& 2*<3ents t%*t *&e (ve&)1e'

: */es (&)e&s' T%is 2&e?e&en.e is *v*i/*;/e (n/< in Q1i.0B((0s 5&e3ie& *n) Ente&2&ise+ =%i.% /et <(1 1se s*/es (&)e& t( &e.(&) .1st(3e& (&)e&s ;e?(&e <(1 .&e*te inv(i.es' T( )( s(+ t1&n (n t%e En*;/e */es O&)e&s .%e.0;(x' Wit% it t1&ne) (n+ <(1 .*n te// Q1i.0B((0s t( =*&n <(1 =%en <(1 .&e*te * s*/es (&)e& =it% )12/i.*te n13;e&s+ *n) t( /e*ve (?? *n< ite3s =it% Qe&( *3(1nts =%en <(1 .(nve&t t%e s*/es (&)e& int( *n inv(i.e'

: C1st(3 5&i.in,' $(1 .*n set 31/ti2/e 2&i.es ?(& t%e ite3s <(1 se// ;< 1sin, 2&i.e /eve/s' T( )( s(+ se/e.t t%e En*;/e 5&i.e Ceve/s (2ti(n %e&e' T%en &e?e& t( 2*,es 1#8 *n) 1#9 t( /e*&n %(= t( )e?ine *n) *22/< 2&i.e /eve/s+ &es2e.tive/<'

*/es T*x

167

QUICKBOOKs 2014: tHe MIssInG

C%*&,in, s*/es t*x .*n ;e * .(32/i.*te) ;1siness+ *s t%e n13;e& (? 2&e?e&en.es (n t%e */es T*x .*te,(&<s C(32*n< 5&e?e&en.es t*; in)i.*tes' I? <(1 )(nt .%*&,e s*/es t*x+ in t%e 4D( $(1 C%*&,e */es T*xVJ *&e*+ si32/< /e*ve t%e N( (2ti(n se/e.te) *n) 3(ve (n t( 3(&e i32(&t*nt en)e*v(&s' I? <(1 )( .%*&,e s*/es t*x+ <(1// /e*&n %(= t( *)D1st t%e &est (? t%ese 2&e?e&en.es *s <(1 set 12 */es T*x ite3s+ .%*&,e s*/es t*x+ *n) 2*< s*/es t*x t( t%e *22&(2&i*te *1t%(&ities *s ex2/*ine) in C%*2te& 21 st*&tin, (n 2*,e 6##L'

ACE

TAR

CHA5teR 26: CON!IGURING 5RE!ERENCE TO !IT

168

EARCH

e*&.%

T%e e*&.% ;(x K=%i.% is /(.*te) *t t%e t(2 (? t%e /e?t i.(n ;*&+ (& *t t%e &i,%t en) (? t%e t(2 i.(n ;*&L /ets <(1 se*&.% <(1& .(32*n< ?i/e t( ?in) .1st(3e&s+ ven)(&s+ *n) (t%e& n*3esN t&*ns*.ti(ns /i0e inv(i.es *n) ;i//sN *3(1ntsN )*tesN (& text =it%in 3e3(s+ n(tes+ *n) )es.&i2ti(ns' I? <(1 1se t%e t(2 i.(n ;*&+ (n t%e M< 5&e?e&en.es t*; in t%is .*te,(&<+ t%e 4 %(= e*&.% B(x in t%e I.(n B*&J .%e.0;(x is t1&ne) (n *1t(3*ti.*//<+ =%i.% 3*0es t%e e*&.% ;(x e*s< t( *..ess *t *// ti3es' I? <(1 t1&n t%is .%e.0;(x (??+ <(1 .*n *..ess t%e se*&.% ?e*t1&e ;< .%((sin, E)it> e*&.%' KI? <(1 1se t%e /e?t i.(n ;*& (& %i)e ;(t% i.(n ;*&s+ t%ese 2&e?e&en.es *&e ,&*<e) (1t ;e.*1se t%e e*&.% ;(x *22e*&s *t t%e t(2 (? t%e /e?t i.(n ;*&'L

(3eti3es+ <(1 =*nt t( ?in) t%in,s in <(1& .(32*n< ?i/e+ /i0e *n inv(i.e n13;e& (& *n invent(&< ite3' Ot%e& ti3es+ <(1 =*nt t( se*&.% Q1i.0B((0s %e/2 ?i/es t( ?in) (1t %(= t( )( s(3et%in, in t%e 2&(,&*3' O1t (? t%e ;(x+ Q1i.0B((0s sets t%e 4C%((se =%e&e t( se*&.% ;< )e?*1/tJ settin, t( 4Cet 3e .%((se =%e&e I se*&.% e*.% ti3e'J T%*t =*<+ =%en <(1 t<2e in t%e e*&.% ;(x in t%e t(2 (& /e?t i.(n ;*&+ <(1 .*n .%((se 4 e*&.% .(32*n< ?i/eJ (& 4He/2J ?&(3 t%e ;(xs )&(2-)(=n 3en1' H(=eve&+ i? <(1&e * =%iQ *t Q1i.0B((0s+ <(1 .*n .%((se t%e 4 e*&.% 3< .(32*n< ?i/eJ (2ti(n inste*)+ s( t%*t Q1i.0B((0s *1t(3*ti.*//< se*&.%es <(1& .(32*n< ?i/e ?(& =%*teve& <(1 t<2e in t%e e*&.% ;(x' I? <(1 1s1*//< nee) %e/2 (n 1sin, Q1i.0B((0s+ se/e.t t%e 4 e*&.% Q1i.0B((0s %e/2J (2ti(n inste*)'

NOTE Q1i.0B((0s */=*<s se*&.%es <(1& .(32*n< ?i/e =%en <(1 .%((se E)it> e*&.%'

T%e C(32*n< 5&e?e&en.es t*; .(nt*ins settin,s t%*t .(nt&(/ %(= (?ten Q1i.0B((0s 12)*tes t%e )*t* it 1ses t( se*&.%' Be.*1se t%ese 12)*tes 3*0e t%e 2&(,&*3 &1n * /itt/e s/(=e&+ <(1 %*ve t( .(32&(3ise ;et=een 2e&?(&3*n.e *n) 12-t(-)*te in?(&3*- ti(n' Q1i.0B((0s initi*//< t1&ns (n t%e 4U2)*te *1t(3*ti.*//<J .%e.0;(x+ *n) t%*ts 1s1*//< =%*t <(1 =*nt' In t%e 4U2)*te eve&<J )&(2-)(=n /ist+ .%((se * ?&eH1en.< ?(& t%e *1t(3*ti. 12)*tes' In 3(st .*ses+ #0 (& 70 3in1tes =(&0s =e//' I? <(1 =*nt t( 12)*te se*&.% in?( n(=+ ./i.0 U2)*te N(=' I? <(1 t1&n t%is .%e.0;(x (??+ Q1i.0B((0s 3i,%t &1n * /itt/e ?*ste&+ ;1t <(1 t%en %*ve t( ./i.0 t%e U2)*te N(= ;1tt(n t( ;e s1&e t%*t <(1&e se*&.%in, 12-t(-)*te in?( in <(1& .(32*n< ?i/e' 167 QUICKBOOKs 2014: tHe MIssInG

en) !(&3s

As <(1ve /e*&ne) t%&(1,%(1t t%is ;((0+ <(1 .*n in./1)e * .(ve& n(te =%en <(1 sen) inv(i.es+ 21&.%*se (&)e&s+ *n) (t%e& ;1siness ?(&3s vi* e3*i/' !(& ex*32/e+ i? <(1 e3*i/ * 21&.%*se (&)e&+ <(1 .*n in./1)e )et*i/s *;(1t t%e )e/ive&< in t%e n(te' O& <(1 .*n in./1)e * .(ve& n(te */(n, =it% *n inv(i.e t( *)) s(3e 2e&s(n*/ inte&- *.ti(n =it% <(1& .1st(3e&' W%en <(1 e3*i/ *n inv(i.e (& (t%e& ?(&3+ Q1i.0B((0s (2ens *n O1t/((0 e3*i/ =in)(=O(&+ i? <(1 1se * We;-;*se) e3*i/ se&vi.e (& t%e )i*/(, ;(x .(&&es2(n)in, t( t%e ?(&3 <(1&e sen)in,O=it% <(1& n(te ?i//e) in' T%e 2&(,&*3 *tt*.%es <(1& inv(i.e (& (t%e& s*/es ?(&3 t( t%e e3*i/ *s *n A)(;e 5D! ?i/e'

CHA5teR 26: CON!IGURING 5RE!ERENCE TO !IT

168

T%e settin,s in t%is 2&e?e&en.e .*te,(&< /et <(1 te// Q1i.0B((0s *;(1t <(1& e3*i/ 2&(,&*3 *n) e3*i/ *))&ess+ *n) set 12 te32/*tes ?(& t%e 3ess*,es <(1 sen)'

END !ORM

ettin, $(1& en) 5&e?e&en.es On t%e M< 5&e?e&en.es t*;+ Q1i.0B((0s *1t(3*ti.*//< t1&ns (n t%e 4A1t(-.%e.0 t%e dE3*i/ C*te& .%e.0;(x i? .1st(3e&s 5&e?e&&e) De/ive&< Met%() is e-3*i/J .%e.0;(x' T%*t =*<+ <(1 )(nt %*ve t( &e3e3;e& =%et%e& .1st(3e&s 2&e?e& t( &e.eive 2*2e&- =(&0 ;< e3*i/ (& sn*i/ 3*i/'

I? <(1 =*nt t( sen) Q1i.0B((0s e3*i/ 1sin, Mi.&(s(?t O1t/((0+ se/e.t t%e O1t/((0 (2ti(n' KT%is (2ti(n is *v*i/*;/e (n/< i? O1t/((0 is inst*//e) (n <(1& .(321te&'L I? <(1 1se * We;-;*se) e3*i/ se&vi.e+ se/e.t t%e We; M*i/ (2ti(n+ *s s%(=n in !i,1&e 26-11+ *n) t%en ./i.0 A)) t( te// Q1i.0B((0s *;(1t <(1& e3*i/ se&vi.e' In t%e A)) E3*i/ In?( )i*/(, ;(x+ ?i// in <(1& e3*i/ *))&ess *n) se/e.t <(1& e3*i/ 2&(vi)e& KG3*i/+ $*%((+ (& H(t3*i/GCive TMi.&(s(?ts (n/ine e3*i/ se&vi.eU+ ?(& ex*32/eL' Q1i.0B((0s t%en ?i//s in t%e e&ve& N*3e *n) 5(&t ?ie/)s =it% t%e t<2i.*/ settin,s ?(& t%e 2&(vi)e& <(1 s2e.i?ie)' I? <(1 1se *n e3*i/ 2&(vi)e& (t%e& t%*n t%e (nes (n t%e /ist+ <(1 %*ve t( ?i// in t%e se&ve& n*3e *n) 2(&t 3*n1*//<' ee 2*,e 299 t( /e*&n *;(1t t%e Q1i.0B((0s E-3*i/ (2ti(n'

! i GURE 26-11 I? <(1 1se * We;-;*se) e3*i/ se&vi.e /i0e G3*i/ (& $*%((+ <(1 .*n set Q1i.0B((0s 12 t( sen) .(331ni.*ti(ns t%&(1,% t%*t se&vi.e' 16F QUICKBOOKs 2014: tHe MIssInG

e/e.t t%e We; M*i/ (2ti(n *s s%(=n %e&e+ ./i.0 t%e A)) ;1tt(n Kn(t s%(=nL+ *n) t%en s2e.i?< t%e settin,s ?(& <(1& =e;-3*i/ *..(1nt'

C1st(3iQin, Mess*,es Q1i.0B((0s in./1)es st*n)*&) 3ess*,es ?(& e*.% t<2e (? ?(&3 <(1 sen) vi* e3*i/' I? <(1 =*nt t( .1st(3iQe t%e 3ess*,es <(1 sen) (1t+ *n< Q1i.0B((0s *)3inist&*t(&

CHA5teR 26: CON!IGURING 5RE!ERENCE TO !IT

169

END !ORM

.*n .%*n,e t%e3' KIn Q1i.0B((0s 2014+ <(1 .*n .&e*te 3(&e t%*n (ne te32/*te ?(& * t&*ns*.ti(n t<2e' H(=eve&+ <(1 .*n .%((se t%e te32/*te <(1 =*nt t( *22/< t( * 3ess*,e (n/< i? <(1 1se We; M*i/+ n(t O1t/((0+ t( sen) 3ess*,es ?&(3 Q1i.0B((0s'L $(1 .*n .&e*te st*n)*&) n(tes ?(& inv(i.es+ esti3*tes+ st*te3ents+ s*/es (&)e&s+ s*/es &e.ei2ts+ .&e)it 3e3(s+ 21&.%*se (&)e&s+ &e2(&ts+ 2*< st1;s+ (ve&)1e inv(i.es+ */3(st-)1e inv(i.es+ *n) 2*<3ent &e.ei2ts' I? <(1& .(32*n< %*s st*n)*&) /ette&s (n ?i/e+ <(1 .*n si32/< .(2< *n) 2*ste t%e .(ntents (? t%(se /ette&s ?&(3 *n(t%e& 2&(,&*3+ s1.% *s Mi.&(s(?t W(&)+ int( Q1i.0B((0s+ *s ex2/*ine) ;e/(='

T( .(n?i,1&e * st*n)*&) n(te ?(& * 2*&ti.1/*& t<2e (? ?(&3+ in t%e 5&e?e&en.es )i*/(, ;(x+ ,( t( t%e en) !(&3s .*te,(&<+ ./i.0 t%e C(32*n< 5&e?e&en.es t*;+ *n) t%en ?(//(= t%ese ste2s:

1' In t%e %(= )&(2-)(=n /ist+ .%((se t%e ?(&3 <(1 =*nt t( .1st(3iQe'

!(& ex*32/e+ i? <(1 =*nt t( set 12 * .(ve& /ette& t( ,( =it% <(1& inv(i.es+ .%((se Inv(i.es'

2' T( .&e*te * ne= te32/*te+ ./i.0 A)) Te32/*te' T( e)it *n existin, te32/*te+ se/e.t it in t%e te32/*te t*;/e+ *n) t%en ./i.0 E)it'

T%e A)) E3*i/ Te32/*te (& E)it E3*i/ Te32/*te )i*/(, ;(x (2ens' T%e A)) E3*i/ Te32/*te )is2/*<s * s*32/e 3ess*,e'

#' I? <(1&e .&e*tin, * ne= te32/*te+ in t%e Te32/*te N*3e ;(x+ t<2e t%e n*3e (? t%e te32/*te'

T( te// Q1i.0B((0s t( 1se t%is te32/*te *1t(3*ti.*//<+ t1&n (n t%e De?*1/t .%e.0;(x'

!(& inst*n.e+ ./i.0 in t%e text t( 2(siti(n t%e .1&s(& =%e&e <(1 =*nt t( *)) text+ )&*, <(1& .1&s(& t( se/e.t text <(1 =*nt t( &e2/*.e+ (& )(1;/e-./i.0 * =(&) t( se/e.t it' T( 1se * st*n)*&) /ette& t%*ts st(&e) in *n(t%e& 2&(,&*3+ (2en t%e /ette& in t%*t 2&(,&*3 *n) .(2< t%e text+ *n) t%en 2*ste it int( Q1i.0B((0s ;< 2&essin, Ct&/I@'

4' T( inse&t * ?ie/) in t%e s1;De.t (& 3ess*,e+ ./i.0 t( 2(siti(n <(1& .1&s(& in t%e text' T%en ./i.0 t%e Inse&t !ie/) ;1tt(n *n) .%((se t%e ?ie/) <(1 =*nt t( inse&t'

T( 3*0e s1&e eve&<t%in, is s2e//e) .(&&e.t/<+ ./i.0 t%e C%e.0 2e//in, ;1tt(n *t t%e )i*/(, ;(xs ;(tt(3 /e?t+ *n) Q1i.0B((0s */e&ts <(1 t( *n< s1s2e.t =(&)s in t%e 1;De.t /ine (& ;()< (? <(1& /ette&'

7' T( s*ve t%e .%*n,es t( <(1& n(tes+ ./i.0 *ve'

I? <(1 .&e*te) * ne= te32/*te+ it *22e*&s in t%e te32/*te t*;/e'

!(& ex*32/e+ t( te// Q1i.0B((0s t( inse&t * n*3e =it% t%e ?i&st n*3e ?(//(=e) ;< t%e /*st n*3e+ .%((se N*3e-!i&st-C*st'

6' E)it t%e .(ntent (? t%e n(te 1sin, t<2i.*/ e)itin, te.%niH1es'

e&vi.e C(nne.ti(n

I? <(1& .(32*n< 1ses Q1i.0B((0s se&vi.es+ s1.% *s ;*n0 ?ee)s+ Q1i.0B((0s *)3in- ist&*t(&s .*n .(nt&(/ %(= 2e(2/e /(, int( t%(se se&vi.es ;< *)D1stin, t%e settin,s in t%e e&vi.e C(nne.ti(n 2&e?e&en.e .*te,(&<' KT%e e*siest =*< t( /e*&n *;(1t (& si,n 12 ?(& t%ese se&vi.es is t( .%((se He/2>A)) Q1i.0B((0s e&vi.es *n) t%en ./i.0 t%e Ce*&n M(&e ;1tt(n (& /in0 ?(& t%e (ne <(1 =*nt'L

As ex2/*ine) in * 3(3ent+ e*.% 2e&s(n =%( 1ses Q1i.0B((0s se&vi.es .*n .(nt&(/ t%e ;e%*vi(& (? (n/ine sessi(ns+ ;1t se.1&it< is * .(32*n<-=i)e iss1e+ s( t%e (2ti(ns ?(& =%et%e& t( 2&(32t ?(& * 2*ss=(&) *22e*& (n t%e C(32*n< 5&e?e&en.es t*;' He&e *&e t%e se&vi.e .(nne.ti(n 2&e?e&en.es t%*t *)3inist&*t(&s .*n set *n) =%en <(1 3i,%t =*nt t( 1se t%e3:

: A1t(3*ti.*//< .(nne.t =it%(1t *s0in, ?(& * 2*ss=(&)' C%((sin, t%is (2ti(n *1t(3*ti.*//< /(,s 2e(2/e int( t%e Q1i.0B((0s B1siness e&vi.es net=(&0 =it%(1t * /(,in n*3e (& 2*ss=(&)' T%is (2ti(n is *22&(2&i*te i? <(1&e t%e (n/< 2e&s(n =%( *..esses t%e net=(&0 (& <(1 *&ent .(n.e&ne) *;(1t se.1&it<'

: A/=*<s *s0 ?(& * 2*ss=(&) ;e?(&e .(nne.tin,' C%((se t%is (2ti(n i? <(1 =*nt <(1& e32/(<ees t( 2&(vi)e * /(,in n*3e *n) 2*ss=(&) e*.% ti3e t%e< *..ess Q1i.0B((0s B1siness e&vi.es' T%is (2ti(n is %*n)< i? seve&*/ 2e(2/e *..ess t%e se&vi.es (& )i??e&ent 2e(2/e %*ve )i??e&ent 2&ivi/e,es =it% t%e se&vi.es <(1 1se'

: A//(= ;*.0,&(1n) )(=n/(*)in, (? se&vi.e 3ess*,es' I? <(1 =*nt Q1i.0B((0s t( .%e.0 ?(& 3ess*,es *n) 12)*tes =%en <(1& Inte&net .(nne.ti(n isnt tie) 12 =it% (t%e& =(&0+ /e*ve t%is .%e.0;(x t1&ne) (n' Q1i.0B((0s t%en .%e.0s t%e Int1it =e;site 2e&i()i.*//< *n) )(=n/(*)s 12)*tes (& 3ess*,es' I? <(1 t1&n t%is .%e.0;(x (??+ <(1 .*n .%e.0 ?(& 12)*tes *t * .(nvenient ti3e ;< .%((sin, He/2>U2)*te Q1i.0B((0s' CHA5teR 26: CON!IGURING 5RE!ERENCE TO !IT

I? <(1 *&ent * Q1i.0B((0s *)3inist&*t(&+ <(1 .*n sti// 3*0e s(3e .%(i.es *;(1t <(1& .(nne.ti(n t( Q1i.0B((0s B1siness e&vi.es' On t%e M< 5&e?e&en.es t*;+ t%e 4Give 3e t%e (2ti(n (? s*vin, * ?i/e =%eneve& I )(=n/(*) We; C(nne.t )*t*J .%e.0;(x /ets <(1 )e.i)e =%en t( 2&(.ess )(=n/(*)e) t&*ns*.ti(ns' I? <(1 =*nt Q1i.0B((0s t( *s0 <(1 =%et%e& t( 2&(.ess )(=n/(*)e) t&*ns*.ti(ns i33e)i*te/< (& s*ve t%e3 t( * ?i/e+ /e*ve t%is .%e.0;(x (n' I? <(1 t1&n it (??+ Q1i.0B((0s i33e)i*te/< 2&(.esses )(=n/(*)e) t&*ns*.ti(ns' 169

$(1 .*n /*1n.% Q1i.0B((0s ;< )(=n/(*)in, We;C(nne.t )*t* (& ;< )(1;/e./i.0in, * Q1i.0B((0s ?i/e t%*t .(nt*ins We;C(nne.t )*t* <(1 )(=n/(*)e) 2&evi(1s/<' W%en <(1 (2en t%e 2&(,&*3 t%is =*<+ <(1 (?ten =*nt t( .(ntin1e =(&0in, in Q1i.0B((0s *?te& <(1 2&(.ess t%e )(=n/(*)e) t&*ns*.ti(ns' T( 0ee2 Q1i.0B((0s (2en *?te& it 2&(.esses t&*ns*.ti(ns+ /e*ve t%e 4I? Q1i.0B((0s is &1n ;< 3< ;&(=se&+ )(nt ./(se it *?te& We;C(nne.t is )(neJ .%e.0;(x t1&ne) (n'

ER@ICE CONNECTION

170

QUICKBOOKs 2014: tHe MIssInG

5ECCING

*// <(1& 1n;i//e) ti3e *n) ex2enses *n) se/e.t t%e .1st(3e&s 2e//in, <(1 =*nt t( ;i//+ *s )es.&i;e) (n 2*,e 247'

TIME A

Q1i.0B((0s s2e// .%e.0e& %e/2s <(1 ?in) .(33(n 3iss2e//in,s in 3(st text ?ie/)s' 2e// .%e.0in, is * 2e&s(n*/ 2&e?e&en.e: E*.% 2e&s(n =%( /(,s int( * .(32*n< ?i/e .*n .%((se =%et%e& t( 1se s2e// .%e.0in, ;< /e*vin, t%e 4A/=*<s .%e.0 s2e//in, ;e?(&e 2&intin,+ s*vin,+ (& sen)in, s122(&te) ?(&3sJ .%e.0;(x (n (& t1&nin, it (??'

I? <(1 /e*ve s2e// .%e.0in, (n+ <(1 .*n .%((se =(&)s t%*t <(1 =*nt t%e s2e// .%e.0e& t( i,n(&e' !(& ex*32/e+ <(1 .*n te// it t( i,n(&e Inte&net *))&esses+ =(&)s t%*t .(n- t*in n13;e&s+ =(&)s t%*t ;e,in =it% * .*2it*/ /ette&+ =(&)s t%*t *&e in *// 122e&.*se /ette&s+ *n) =(&)s =it% * 3ixt1&e (? 122e&- *n) /(=e&.*se /ette&s'

W%en Q1i.0B((0s .%e.0s s2e//in, in t&*ns*.ti(ns <(1 &e.(&)+ s1.% *s ite3 )es.&i2- ti(ns in inv(i.es+ <(1 .*n ./i.0 A)) t( *)) .1st(3 =(&)s t( t%e 2&(,&*3s )i.ti(n*&< s( t%*t Q1i.0B((0s =(nt ?/*, t%(se 1n1s1*/ s2e//in,s in ?1t1&e t&*ns*.ti(ns' $(1// see t%e .1st(3 =(&)s <(1ve *))e) in t%e W(&) t*;/e (n t%e M< 5&e?e&en.es t*;' T( &e3(ve * .1st(3 =(&) ?&(3 t%e )i.ti(n*&<+ in t%e t*;/e+ ./i.0 its 4De/eteVJ .e// t( *)) * .%e.03*&0'

T*x: 1099

T%e C(32*n< 5&e?e&en.es t*; in t%is .*te,(&< ;e,ins =it% t%e 3(st i32(&t*nt 1099 H1esti(n: 4D( <(1 ?i/e 1099-MI C ?(&3sVJ I? <(1 )(nt 1se 1099 ven)(&s s1.% *s se/?-e32/(<e) s1;.(nt&*.t(&s+ (& <(1 )e/e,*te 1099 ,ene&*ti(n t( <(1& *..(1nt*nt+ si32/< .%((se t%e N( (2ti(n *n) i,n(&e t%e &est (? t%e 2&e?e&en.es in t%is .*te,(&<' I? <(1 )( ?i/e 1099-MI C ?(&3s+ <(1 .*n s2e.i?< t%e *..(1nts <(1 1se t( t&*.0 1099 ven)(& 2*<3ents *n) t%e 3ini313 *3(1nt <(1 %*ve t( &e2(&t t( t%e IR ' T( /e*&n %(= t( 3*2 *..(1nts t( 1099 ;(xes *n) ,ene&*te 1099s+ ?/i2 t( 2*,e 487'

CHA5teR 26: CON!IGURING 5RE!ERENCE TO !IT

171

Ti3e A Ex2enses

In t%is .*te,(&<+ t%e ?i&st settin, (n t%e C(32*n< 5&e?e&en.es t*; te//s Q1i.0B((0s =%et%e& <(1 t&*.0 ti3e *t *//' I? <(1 )(+ se/e.t t%e $es (2ti(n' T%en <(1 .*n .%((se t%e ?i&st )*< (? t%e =(&0=ee0 t%*t *22e*&s i? <(1 1se =ee0/< ti3es%eets in Q1i.0- B((0s Ksee 2*,e 172L' T%e 4M*&0 *// ti3e ent&ies *s ;i//*;/eJ .%e.0;(x is initi*//< t1&ne) (n+ =%i.% 3e*ns Q1i.0B((0s *1t(3*ti.*//< 3*&0s ti3e &e.(&)s *s ;i//*;/e' I? <(1 ;i// (n/< s(3e (? <(1& ti3e+ t1&n t%is .%e.0;(x (??' T%*t =*<+ <(1 .*n t1&n (n t%e Bi//*;/e .%e.0;(x (& .e// t( )esi,n*te ti3e *s ;i//*;/e'

T%e Inv(i.in, O2ti(ns se.ti(n %*s settin,s &e/*te) t( %(= <(1 %*n)/e ;i//*;/e ti3e *n) ex2enses (n inv(i.es:

: C&e*te inv(i.es ?&(3 * /ist (? ti3e *n) ex2enses' T%is .%e.0;(x is *v*i/*;/e (n/< in Q1i.0B((0s 5&e3ie& *n) Ente&2&ise' I? <(1 t1&n it (n+ t%e C1st(3e& 3en1 in./1)es t%e 4Inv(i.e ?(& Ti3e A Ex2ensesJ (2ti(n+ =%i.% /ets <(1 vie= * /ist (?

172

QUICKBOOKs 2014: tHe MIssInG

*// <(1& 1n;i//e) ti3e *n) ex2enses *n) se/e.t t%e .1st(3e&s <(1 =*nt t( ;i//+ *s )es.&i;e) (n 2*,e 247'

TIME A

: T&*.0 &ei3;1&se) ex2enses *s in.(3e' C(32*nies )i??e& in t%ei& *22&(*.% t( &ei3;1&se) ex2enses+ *s ex2/*ine) (n 2*,e 1F#' (3e *ssi,n &ei3;1&se) ex2enses *s in.(3e *n) t%en )e)1.t t%e ex2enses *s .(sts' T%e 3et%() <(1 .%((se )(esnt *??e.t t%e 2&(?it <(1 e*&nOt%e &e*s(n ?(& t&*.0in, &ei3;1&s*;/e ex2enses *s in.(3e is t( .%*&,e s*/es t*x (n t%(se ex2enses' I? <(1 =*nt t( 2(st &ei3;1&se) ex2enses t( *n in.(3e *..(1nt+ t1&n (n t%is .%e.0;(x'

: M*&0 *// ex2enses *s ;i//*;/e' T%is .%e.0;(x is initi*//< t1&ne) (n+ =%i.% 3e*ns Q1i.0B((0s *1t(3*ti.*//< 3*&0s *// <(1& ex2enses *s ;i//*;/e' I? (n/< s(3e (? <(1& ex2enses *&e ;i//*;/e t( <(1& .1st(3e&s+ t1&n t%is .%e.0;(x (?? s( <(1 .*n t1&n (n t%e Bi//*;/e .%e.0;(x (& .e// t( )esi,n*te s2e.i?i. ex2enses *s ;i//*;/e t( * .1st(3e& (& D(;'

: De?*1/t M*&012 5e&.ent*,e' 122(se <(1&e *n inte&i(& )e.(&*t(& *n) <(1 3*&0 12 t%e ?1&nit1&e *n) ;&i.-*-;&*. <(1 se// ;< * st*n)*&) 2e&.ent*,e' W%en <(1 s2e.i?< <(1& 3*&012 2e&.ent*,e in t%is ;(x *n) t%en .&e*te * ne= ite3 K2*,e 101L+ Q1i.0B((0s .*/.1/*tes t%e ite3s s*/es 2&i.e ;*se) (n its .(st' !(& ex*32/e+ i? <(1 .&e*te *n invent(&< 2*&t ?(& * ;/*.0 /e*t%e& s(?* *n) ente& its .(st *s S10+000+ * 20 2e&.ent 3*&012 &es1/ts in * s*/es 2&i.e (? S12+000' I? <(1 .%*&,e * )i??e&ent 3*&012 (n (n/< * ?e= (? t%e t%in,s <(1 se//+ t%en si32/< 3()i?< t%e s*/es 2&i.e t%*t Q1i.0B((0s .*/.1/*tes'

: De?*1/t M*&012 A..(1nt' T( *ssi,n t%e in.(3e ?&(3 <(1& 3*&012 2e&.ent*,e t( * s2e.i?i. *..(1nt+ se/e.t it in t%is )&(2-)(=n /ist' $(1 .*n .%((se *n *..(1nt )e)i.*te) t( 3*&012 in.(3e (& si32/< *ssi,n 3*&012 t( <(1& 2&()1.t-&e/*te) in.(3e *..(1nt'

CHA5teR 26: CON!IGURING 5RE!ERENCE TO !IT

17#

CHA5TER 27

Inte,&*tin, Q1i.0B((0s =it% Ot%e& 5&(,&*3s

(st .(32*nies 1se (t%e& 2&(,&*3s in *))iti(n t( Q1i.0B((0s t( 0ee2 t%ei& ;1sinesses &1nnin, s3((t%/<' $(1 M .*n 1se Q1i.0B((0s )*t* in (t%e& 2&(,&*3s t( st1)< <(1& .(32*n<s ?in*n.i*/ &*ti(s+ .*/.1/*te e32/(<ee ;(n1ses ;*se) (n %(1&s =(&0e) *n) se&vi.es s(/)+ sen) s2e.i*/ s*/es /ette&s t( .1st(3e&s (n t%ei& ;i&t%)*<s+ *n) s( (n' i3i/*&/<+ (t%e& 2&(,&*3s 3*< .(nt*in )*t* t%*t =(1/) ;e 1se- ?1/ t( 21// int( Q1i.0B((0s' !(& ex*32/e+ i? <(1 1se *n esti3*tin, 2&(,&*3 t%*t %*s *// t%e 2&()1.ts *n) se&vi.es <(1 se// in its )*t*;*se+ t%e&es n( &e*s(n t( 3*n1*//< ente& t%(se in Q1i.0B((0s'

17#

MAIC Q1i.0B((0s )(esnt s%*&e its 3(st inti3*te )et*i/s =it% D1st *n< 2&(,&*3' It &e- se&ves its )*t* ?(& * ?e= se/e.t 2&(,&*3sO(& t%e (nes <(1 te// it t( 2/*< ni.e/< =it%' !(& ex*32/e+ <(1 .*n set 12 /ette&s in Q1i.0B((0s t( sen) t( .1st(3e&s+ *n) t%e 2&(,&*3 *1t(3*ti.*//< (2ens Mi.&(s(?t W(&) =it% <(1& .1st(3e& )*t* 3e&,e) int( ?(&3 /ette&s *n) enve/(2es' I? <(1 1se O1t/((0 Kn(t O1t/((0 Ex2&essL *s <(1& .(nt*.t-3*n*,e3ent t((/+ 0ee2in, &e.(&)s 12 t( )*te is e*s<' B< s<n.%&(niQin, <(1& Q1i.0B((0s .(32*n< ?i/e *n) <(1& .(nt*.t )*t*;*se+ <(1 ente& .%*n,es in (ne 2/*.e *n) t%e 2&(,&*3s *1t(3*ti.*//< .(2< )*t* ?&(3 (ne ?i/e t( t%e (t%e&'

5&(,&*3s t%*t .*n &e*) * Q1i.0B((0s .(32*n< ?i/e sti// %*ve t( *s0 2e&3issi(n t( ,&*; Q1i.0B((0s )*t*' T%e Q1i.0B((0s *)3inist&*t(& K(& (t%e& Q1i.0B((0s 1se&s =%( t%e *)3inist&*t(& *n(intsL .*n s*< =%et%e& *n(t%e& 2&(,&*3 .*n %*ve *..ess *n) %(= 31.%' !(& s(?t=*&e t%*t .*nt &e*) * .(32*n< ?i/e )i&e.t/< ;1t .*n 2&(vi)e v*/1*;/e *ssist*n.e 2&(.essin, <(1& ?in*n.i*/ )*t* Ks1.% *s Ex.e/+ =%(se s2&e*)s%eets .*n .*/.1/*te ?in*n.i*/ &*ti(s t%*t Q1i.0B((0s .*ntL+ <(1 .*n ex2(&t *n) i32(&t )*t* ;et=een 2&(,&*3s K2*,e 7FFL'

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TO A WORD DOCUMENT

CHA5TER T%is .%*2te& )es.&i;es %(= t( inte,&*te Q1i.0B((0s *t =%*teve& /eve/ (? t&1st <(1 2&e?e&' It */s( te//s <(1 *;(1t *))-(n se&vi.es t%*t Int1it 2&(vi)es *n) %(= t( ?in) t%i&)-2*&t< 2&(,&*3s t%*t =(&0 =it% Q1i.0B((0s'

M*i/ Me&,e t( * W(&) D(.13ent

B1siness .(331ni.*ti(ns *&e t%e 2e&?e.t 3*&&i*,e (? Q1i.0B((0s )*t* *n) =(&) 2&(.essin,' $(1 .*n ,ene&*te /ette&s *n) enve/(2es in n( ti3e ;< .(3;inin, Q1i.0- B((0s .1st(3e& (& ven)(& .(nt*.t in?( *n) (t%e& )*t* =it% Mi.&(s(?t W(&) 3*i/- 3e&,e )(.13ents' Q1i.0B((0s in./1)es )(Qens (? &e*)<t(-3*i/ /ette&s *s W(&) )(.13ents t%*t .(ve& t%e 3(st .(33(n ;1siness .(331ni.*ti(ns+ ?&(3 .1st(3e& t%*n0-<(1 n(tes t( /ess-?&ien)/< )eni*/s (? &eH1ests ?(& .&e)it' I? n(t%in, /ess t%*n 51/itQe& 5&iQe H1*/it< =i// )( ?(& <(1& ;1siness /ette&s+ <(1 .*n 3()i?< t%e ;1i/t-in /ette&s *n) enve/(2es in W(&) (& =&ite <(1& (=n'

W%en <(1 =*nt t( 2&e2*&e /ette&s in Q1i.0B((0s+ t%e ;est =*< t( st*&t is ;< .%((sin, C(32*n<>45&e2*&e Cette&s =it% Enve/(2es+J =%i.% )is2/*<s * s1;3en1 =it% t%e ?(//(=in, .*te,(&ies Ke*.% (? =%i.% in./1)es seve&*/ /ette& te32/*tesL:

: C(//e.ti(n Cette&s in./1)e t%e inv(i.es (& st*te3ents t%*t *&e (ve&)1e+ *n) &e3in) .1st(3e&s t( 2*< 12' Q1i.0B((0s *1t(3*ti.*//< 21//s t%e (ve&)1e ;*/*n.e *n) (ve&)1e inv(i.es ?&(3 <(1& .(32*n< ?i/e'

: C1st(3e& Cette&s 21// (n/< t%e .1st(3e&s .(nt*.t *n) *))&ess in?(&3*ti(n ?&(3 Q1i.0B((0s t( *))&ess t%e /ette& *n) enve/(2e' T%e &est (? t%e /ette& is ;(i/e&2/*te ?(& sit1*ti(ns s1.% *s t%*n0in, .1st(3e&s ?(& t%ei& ;1siness+ *2(/(,iQin, ?(& * 3ist*0e+ (& sen)in, * .(nt&*.t' 176

MAIC : @en)(& Cette&s in./1)e .&e)it &eH1ests+ )is21te) .%*&,es+ 2*<3ents (n <(1& *..(1nt+ *n) t=( ;/*n0 te32/*tes ?(& sen)in, 3*i/ (& * ?*x t( * ven)(&'

=%*t <(1 nee)' T%e (n/< te32/*te in t%is .*te,(&< is * ;/*n0 /ette& =it% ;*si. 3*i/ 3e&,e ?ie/)s'

: C1st(3iQe Cette& Te32/*tes is * ?e*t1&e t%*t %e/2s <(1 .&e*te * ;&*n)-ne= te32/*te+ .(nve&t * W(&) )(.13ent int( * te32/*te+ e)it *n existin, te32/*te+ (& (&,*niQe t%e te32/*tes <(1 */&e*)< %*ve+ *s )es.&i;e) in t%e ;(x (n 2*,e 788'

: E32/(<ee Cette&s .(ve& ;i&t%)*<s+ si.0 ti3e+ v*.*ti(ns+ *n) ,ene&*/ .(331ni.*ti(ns'

NOTE T%e ?i&st ti3e <(1 .%((se (ne (? t%e ite3s (n t%e C(32*n<>45&e2*&e Cette&s =it% Enve/(2esJ s1;3en1+ Q1i.0B((0s 3*< te// <(1 it .*nt ?in) t%e 2&einst*//e) /ette& te32/*tes in <(1& .(32*n< ?i/e ?(/)e&' In t%*t .*se+ it *s0s i? <(1 =*nt t( .(2< its ;1i/t-in te32/*tes' C/i.0 C(2< t( .&e*te .(2ies (? t%e ;1i/t-in te32/*tes in t%e ?(/)e& =it% <(1& .(32*n< ?i/e' KI? <(1 st(&e /ette& te32/*tes in *n(t%e& ?(/)e& (n <(1& .(321te&+ ./i.0 B&(=se t( .%((se t%*t ?(/)e&'L

: Cette&s t( Ot%e& N*3es .(ve& * %(),e2(),e (? )i??e&ent &e.i2ients+ s( Q1i.0- B((0s )(esnt even t&< t( ,1ess

177

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MAIC MERGE 5OWER U ER CCINIC

C1st(3iQin, Cette& Te32/*tes

T( .&e*te+ e)it+ (& (t%e&=ise 3*n*,e .1st(3iQe) /ette& te3- 2/*tes+ .%((se C(32*n<>45&e2*&e Cette&s =it% Enve/(2esJ> C1st(3iQe Cette& Te32/*tes' T%en+ in t%e 4Cette&s *n) Enve/(2esJ =iQ*&)s =in)(=+ .%((se (ne (? t%ese (2ti(ns: : C&e*te * Ne= Cette& Te32/*te !&(3 .&*t.%' W%en <(1 .%((se t%is (2ti(n+ <(1 .*n s2e.i?< t%e t<2e (? /ette& <(1 =*nt t( .&e*te *n) t%e n*3e (? t%e te32/*te' Q1i.0B((0s t%en sen)s * ;/*n0 /ette& te32/*te t( W(&) */(n, =it% t%e t((/;*& s%(=n in !i,1&e 27-1' In *))iti(n t( =&itin, t%e .(ntent (? t%e /ette&+ <(1 .*n *)) ?ie/)s ?&(3 Q1i.0B((0s t( *1t(3*ti.*//< ?i// in <(1& .(32*n< *n) .1st(3e& K(& (t%e& &e.i2ientL in?(' : C(nve&t *n Existin, Mi.&(s(?t W(&) D(.13ent t( * Cette& Te32/*te' T%is (2ti(n /ets <(1 1se *n existin, W(&) )(.13ent *s t%e ;*sis ?(& * ne= te32/*te' On.e <(1 s2e.i?< t%e t<2e (? /ette&+ <(1 .*n t%en *)) 3(&e text (&

Q1i.0B((0s ?ie/)s t( t%e )(.13ent *s i? <(1 =e&e .&e*tin, * ne= te32/*te ?&(3 s.&*t.%' : @ie= (& E)it Existin, Cette& Te32/*tes' $(1 .*n (2en *n) e)it *n< existin, te32/*te' : O&,*niQe Existin, Cette& Te32/*tes' W%en <(1 .%((se t%is (2ti(n+ <(1 .*n n*vi,*te t%&(1,% e*.% te32/*te .*te,(&<+ .%((se * te32/*te+ *n) t%en )e/ete+ )12/i.*te+ &en*3e+ (& 3(ve it t( * )i??e&ent .*te,(&<' Q1i.0B((0s st(&es t%e W(&) )(.13ents ?(& /ette& te32/*tes in * )(.13ent ?(/)e&' In Win)(=s 8 *n) F+ t%e te32/*tes *&e in C:eUse&se51;/i.e51;/i. D(.13entseInt1iteQ1i.0B((0seC(32*n< !i/eseQ1i.0B((0s Cette& Te32/*tes' T%e&es * s1;?(/)e& ?(& e*.% .*te,(&< (? te32/*te KC(//e.ti(ns Cette&s+ C1st(3e& Cette&s+ *n) s( (nL'

! i GURE 27-1 In W(&)+ ./i.0 t%e A))-Ins CHA5teR 27: INTEGRATING QUICKBOOK WITH 176

MAIC t*; t( see t%is Q1i.0B((0s t((/;*&' C/i.0 (ne (? t%e t((/;*&s )&(2-)(=n 3en1s+ *n) t%en .%((se * Q1i.0B((0s ?ie/) t( inse&t it int( t%e /ette& ?(& * 3*i/ 3e&,e'

177

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TO A WORD DOCUMENT

C&e*tin, Cette&s *n) Enve/(2es in Q1i.0B((0s 5&e2*&in, *n< 0in) (? /ette& =it% Q1i.0B((0s /ette& =iQ*&) t*0es n( 3(&e t%*n * ?e= ./i.0s+ *n) t%e .(//e.ti(n /ette& =iQ*&) %*s s(3e ext&* s3*&ts' !(& 3(st /ette&s+ <(1 .*n te// Q1i.0B((0s =%et%e& <(1 =*nt t( in./1)e *.tive *n) in*.tive n*3es *n) t%en se/e.t &e.i2ients' T%e .(//e.ti(n /ette& =iQ*&) .*n */s( ?i/te& t%e C1st(3e& Cist ;< %(= /*te 2*<3ents *&e'

He&e *&e t%e ste2s ?(& .&e*tin, /ette&s *n) enve/(2es 1sin, * .(//e.ti(n /ette& *s *n ex*32/e:

1' C%((se C(32*n<>45&e2*&e Cette&s =it% Enve/(2esJ>C(//e.ti(n Cette&s'

Q1i.0B((0s (2ens t%e 4Cette&s *n) Enve/(2esJ =iQ*&) *n) s%(=s t%e &e.i2ient (2ti(ns ?(& .(//e.ti(n /ette&s'

2' C%((se (2ti(ns t( se/e.t =%( <(1 =*nt t( sen) /ette&s t( K!i,1&e 27-2L'

Q1i.0B((0s &e3e3;e&s t%e (2ti(ns <(1 .%((se *n) se/e.ts t%e3 *1t(3*ti.*//< t%e next ti3e <(1 /*1n.% t%is =iQ*&)'

NOTE !(& n(n-.(//e.ti(n /ette&s+ <(1 sti// .%((se *.tive (& in*.tive .1st(3e&s K(& ;(t%L *n) =%et%e& t( sen) /ette&s t( e*.% .1st(3e& (& e*.% D(;+ ;1t t%(se *&e <(1& (n/< .%(i.es' !(& * &e.*// n(ti.e+ ?(& ex*32/e+ .%((se t%e B(t% (2ti(n t( sen) t%e /ette& t( *.tive *n) in*.tive .1st(3e&s */i0e' KT%e ?i&st s.&een <(1 see ?(& /ette&s t( ven)(&s+ e32/(<ees+ *n) 2e(2/e (n t%e Ot%e& N*3es Cist .(3;ines t%e /ist (? se/e.te) n*3es *n) t%e (2ti(ns ?(& ?i/te&in, n*3es'L

! i GURE 27-2 !(& .(//e.ti(n /ette&s+ (n t%e 4C%((se t%e Re.i2ientsJ s.&een+ Q1i.0B((0s initi*//< se/e.ts t%e B(t% (2ti(n t( in./1)e *.tive *n) in*.tive .1st(3e&s' T%e next set (? (2ti(ns (n t%e s.&een /ets <(1 .%((se =%et%e& t( sen) * /ette& t( e*.% .1st(3e& (& t( t%e .(nt*.t 2e&s(n ?(& e*.% D(; * .1st(3e& %i&es <(1 t( )(' !(& .(//e.ti(n /ette&s+ t%e t%i&) set (? (2ti(ns *s0s <(1 t( s2e.i?< %(= /*te t%e 2*<3ent %*s t( ;e ;e?(&e <(1 sen) * /ette&'

#' C/i.0 Next t( )is2/*< t%e 4Revie= *n) E)it Re.i2ientsJ

MAIC MERGE

!(& .(//e.ti(n /ette&s+ Q1i.0B((0s )is2/*<s * 3ess*,e i? *n< .1st(3e&s %*ve 1n*22/ie) .&e)its (& 2*<3ents' R*t%e& t%*n e3;*&&*ssin, <(1&se/? ;< sen)in, * .(//e.ti(n /ette& t( * .1st(3e& =%(se 2*<3ents *&e 12 t( )*te+ <(1&e ;ette& (?? ./i.0in, OK t( ./(se t%e 3ess*,e ;(x *n) t%en ./i.0in, C*n.e/ t( exit t%e =iQ*&) s( <(1 .*n *22/< .&e)its *n) 2*<3ents ;e?(&e 2&e2*&in, .(//e.ti(n /ette&s' KT%e ;(x (n 2*,e 7F1 ex2/*ins %(= t( .%e.0 ?(& .1st(3e& .&e)its *n) 2*<3ents'L

I? t%e&e *&ent *n< 1n*22/ie) .&e)its (& 2*<3ents+ Q1i.0B((0s *1t(3*ti.*//< se/e.ts *// t%e n*3es t%*t 3*t.% t%e .&ite&i* <(1 s2e.i?ie) (n t%e 2&evi(1s s.&een'

4' I? <(1ve */&e*)< t*/0e) t( s(3e .1st(3e&s *n) =*nt t( &e3(ve t%e3 ?&(3 t%e /ist+ ./i.0 t%e .%e.03*&0s in ?&(nt (? t%ei& n*3es t( t1&n t%e3 (??'

$(1 .*n ./i.0 M*&0 A// (& Un3*&0 A// t( se/e.t (& ./e*& eve&< n*3e' I? <(1 =*nt (n/< * ?e= n*3es+ its ?*ste& t( ./i.0 Un3*&0 A// *n) t%en ./i.0 e*.% n*3e <(1 =*nt' T%e /ist is initi*//< s(&te) ;< n*3e+ ;1t ?(& .(//e.ti(n /ette&s <(1 .*n */s( se/e.t t%e A3(1nt (2ti(n t( s(&t ;< t%e *3(1nt t%*ts (ve&)1e i? <(1 =*nt t( sen) /ette&s (n/< t( .1st(3e&s =%(se ;*/*n.es *&e ,&e*te& t%*n S100+ s*<'

6' W%en <(1ve se/e.te) t%e .1st(3e&s <(1 =*nt t( sen) /ette&s t(+ ./i.0 Next'

Q1i.0B((0s )is2/*<s t%e C%((se * Cette& Te32/*te s.&een'

7'

e/e.t t%e .(//e.ti(n /ette& te32/*te t%*t <(1 =*nt t( sen)+ *n) t%en ./i.0

Next'

Q1i.0B((0s in./1)es t%&ee t<2es (? .(//e.ti(n /ette&s' T%e ?(&3*/ (ne is * st&*i,%t?(&=*&) &eH1est ?(& 2*<3ent+ t%e ?&ien)/< (ne *ss13es t%e .1st(3e& si32/< ?(&,(t+ *n) t%e %*&s% (ne in./1)es t%e t%&e*t (? t1&nin, t%e *..(1nt (ve& t( * .(//e.ti(n *,en.<' T%e ?&ien)/< *n) ?(&3*/ /ette&s .*nt )( *n< %*&3+

MAIC MERGE ;1t i? <(1&e .(nsi)e&in, sen)in, %*&s% /ette&s+ <(1 3i,%t =*nt t( .&e*te <(1& (=n te32/*te ?(& t%*t .(331ni.*ti(n'

T( 1se * )i??e&ent te32/*te enti&e/<+ se/e.t t%e 4C&e*te (& E)it * /ette& te32/*teJ (2ti(n' W%en <(1 ./i.0 Next+ <(1 .*n .%((se (ne (? t%e (2ti(ns )es.&i;e) in t%e ;(x (n 2*,e 788 K.&e*te * ne= te32/*te+ .(nve&t * W(&) )(.13ent+ (& e)it *n existin, te32/*teL'

8' In t%e 4Ente& * N*3e *n) Tit/eJ s.&eens N*3e ;(x+ t<2e t%e n*3e <(1 =*nt t( in./1)e in t%e /ette&s si,n*t1&e ;/(.0' In t%e Tit/e ;(x+ t<2e t%e si,ne&s tit/e'

W%en <(1 ./i.0 Next+ Q1i.0B((0s sen)s t%e in?(&3*ti(n t( Mi.&(s(?t W(&)+ *s s%(=n in !i,1&e 27-#' It */s( )is2/*<s t%e 45&int Cette&s *n) Enve/(2esJ s.&een in t%e Cette&s *n) Enve/(2es =iQ*&)+ ;1t <(1 *&ent &e*)< ?(& t%*t s.&een D1st <et' De2en)in, (n %(= 3*n< /ette&s <(1&e sen)in,+ <(1 3i,%t %*ve t( =*it * ?e= 3in1tes ;e?(&e W(&) /*1n.%es =it% <(1& /ette&s'

#' C/i.0 Next t( )is2/*< t%e 4Revie= *n) E)it Re.i2ientsJ

MAIC MERGE

! i GURE 27-# A// t%e /ette&s <(1 .&e*te *&e in (ne Mi.&(s(?t W(&) )(.13ent+ =it% e*.% /ette& st*&tin, (n * ne= 2*,e' $(1 .*n e)it t%e /ette&s in W(&) t( 3*0e s3*// .%*n,es+ ;1t <(1 %*ve t( e)it e*.% /ette& in)ivi)1*//<' KE)itin, t%e W(&) )(.13ent )(esnt */te& t%e te32/*te in Q1i.0B((0s'L W(&) n*3es t%e ?i/e *1t(- 3*ti.*//< =it% t%e t<2e (? /ette& *n) t%e )*te' T( 2&int t%e /ette&s+ in W(&)+ .%((se !i/e>5&int'

MAIC MERGE

NOTE Q1i.0B((0s =*&ns <(1 i? t%e&es *n< in?( 3issin,+ /i0e t%e &e.i2ients *))&ess' I? t%e&e is+ <(1 .*n ?i// in t%e 3issin, in?( in W(&) (& ./(se t%e W(&) )(.13ent+ *)) t%e 3issin, in?( t( Q1i.0B((0s+ *n) t%en &e)( t%e ste2s in t%is se.ti(n'

F' A?te& <(1 2&int t%e /ette&s ?&(3 W(&)+ ,( ;*.0 t( Q1i.0B((0s' Cette&s *n) Enve/(2esJ s.&een+ ./i.0 Next i? <(1 =*nt t( 2&int enve/(2es t%*t ,( =it% t%e /ette&s <(1 D1st 2&inte) in W(&)'

MAIC MERGE DOCUMENT

I? <(1 )(nt =*nt t( 2&int enve/(2es+ ./i.0 C*n.e/' T%e =iQ*&) ./(ses *n) <(1&e )(ne'

9' I? <(1 ./i.0e) Next t( 2&int enve/(2es+ Q1i.0B((0s (2ens t%e Enve/(2e O2ti(ns )i*/(, ;(x' In t%e Enve/(2e iQe )&(2-)(=n /ist+ .%((se t%e t<2e (? enve/(2e <(1 1se'

I? <(1& enve/(2es */&e*)< in./1)e <(1& &et1&n *))&ess+ t1&n (?? t%e 45&int &et1&n *))&essJ .%e.0;(x'

10' In t%e Enve/(2e O2ti(ns )i*/(, ;(x+ ./i.0 OK'

$(1// see * 2&evie= (? t%e enve/(2es in W(&) *n) W(&)s Enve/(2e O2ti(ns )i*/(, ;(x'

11' W%en <(1ve ,(t enve/(2es in <(1& 2&inte&+ in W(&)s Enve/(2e O2ti(ns )i*/(, ;(x+ ./i.0 OK'

Q1i.0B((0s st*&ts 2&intin, <(1& enve/(2es'

12' B*.0 in Q1i.0B((0s+ in t%e 4Cette&s *n) Enve/(2esJ )i*/(, ;(x+ ./i.0 !inis%'

$NCHRONIM U5 TO 5EED ING

<n.%&(niQin, C(nt*.ts

Revie=in, C1st(3e& C&e)its *n) 5*<3ents

T%e O2en Inv(i.es &e2(&t s%(=s 1n*22/ie) .&e)its *n) 2*<- 3ents *s =e// *s (2en inv(i.es+ ;1t <(1 .*n 3()i?< t%is &e2(&t t( s%(= (n/< t%e 2*<3ents *n) 1n*22/ie) .&e)its t%*t *&e *v*i/*;/e' T%*t =*<+ <(1 .*n *22/< t%(se 2*<3ents *n) .&e)its t( <(1& .1st(3e&s ;*/*n.es K*s ex2/*ine) (n 2*,es #27 *n) ##2+ &es2se.tive/<L s( t%*t+ =%en <(1 .&e*te .(//e.ti(n /ette&s+ Q1i.0B((0s se/e.ts (n/< t%e .1st(3e&s =it% (ve&)1e ;*/*n.es' He&es %(= t( 2&()1.e * &e2(&t (? 2*<3ents *n) 1n*22/ie) .&e)its: 1' C%((se Re2(& t s> C1st(3e& s A Re.eiv*;/es> O2en Inv(i.es' 2' T( see (n/< 1n*22/ie) .&e)its *n) 2*<3ents + in t%e &e2(&t =in)(=s t((/;*&+ ./i.0 C1st(3iQe Re2(&t+ *n) t%en ./i.0 t%e !i/te&s t*;' KI? t%e M()i?< Re2(&t )i*/(, ;(x (2ens *1t(3*ti.*//<+ si32/< ./i.0 its !i/te&s t*;'L

#' In t%e !i/te& /ist+ .%((se T&*ns*.ti(n T<2e K<(1 3*< %*ve t( s.&(// )(=n t( see t%is (2ti(nL' 4' In t%e T&*ns*.ti(n T<2e )&(2-)(=n /ist+ .%((se M1/ti2/e T&*ns*.ti(n T<2es' 6' In t%e e/e.t T&*ns*.ti(n T<2es )i*/(, ;(x+ ./i.0 5*<3ent *n) t%en ./i.0 C&e)it Me3(' 7' C/i.0 OK t( ./(se t%e e/e.t T&*ns*.ti(n T<2es )i*/(, ;(x+ *n) t%en ./i.0 OK in t%e M()i?< Re2(&t )i*/(, ;(x t( 12)*te t%e &e2(&t t( s%(= (n/< 1n*22/ie) .&e)it 3e3(s *n) 2*<3ents' !(& * H1i.0 vie= (? (ne .1st(3e&s t&*ns*.ti(ns+ (2en t%e C1st(3e& Cente& K(n t%e H(3e 2*,e+ ./i.0 C1st(3e&sL *n) se/e.t t%e .1st(3e& (n t%e C1st(3e&s A B(;s t*;' T%en+ *t t%e t(2 &i,%t (? t%e C1st(3e& In?(&3*ti(n 2*ne/+ ./i.0 t%e Q1i.0Re2(&t /in0'

I? <(1 0ee2 in?(&3*ti(n *;(1t .(nt*.ts in Mi.&(s(?t O1t/((0 K200# t%&(1,% 201#LO n(t O1t/((0 Ex2&essO<(1 .*n s<n.%&(niQe t%(se &e.(&)s =it% <(1& Q1i.0B((0s .(nt*.t )*t*' In *))iti(n t( s*vin, ti3e ;< n(t %*vin, t( ente& )*t* t=i.e+ s<n.%&(- niQin, <(1& .(nt*.t in?( */s( %e/2s &e)1.e e&&(&s' As /(n, *s <(1 ente& *n 12)*te .(&&e.t/< in (ne 2&(,&*3+ <(1&e s1&e t( ,et t%e &i,%t in?( in <(1& (t%e& .(nt*.t )*t*;*se' Re,*&)/ess (? =%i.% 2&(,&*3 <(1 12)*te .(nt*.t in?( in+ <(1 .*n t&*ns?e& *n< .%*n,es t( t%e (t%e& )*t*;*se'

NOTE T%e (n/< ti3e s<n.%&(niQin, )(esnt *22/< is =%en <(1 )e/ete .(nt*.ts' ( i? <(1 )e/ete .(nt*.ts in O1t/((0+ Q1i.0B((0s )(esnt )e/ete t%e .(&&es2(n)in, &e.(&)s in <(1& .(32*n< ?i/e' KI? <(1 &e*//< =*nt t%(se &e.(&)s ,(ne+ 3*0e t%e3 in*.tive+ *s )es.&i;e) (n 2*,e F7'L On t%e (t%e& %*n)+ i? <(1 )e/ete * .(nt*.t in Q1i.0B((0s ;1t )(nt )e/ete it in O1t/((0+ it// &e*22e*& in Q1i.0B((0s 1n/ess <(1 te// C(nt*.t <n. t( i,n(&e it Ksee ste2 11 (n 2*,e 7F#L'

Usin, Q1i.0B((0s C(nt*.t <n. ?(& O1t/((0 I? <(1 1se O1t/((0 200# (& /*te&+ Q1i.0B((0s C(nt*.t <n. ?(& O1t/((0 t((/ .*n %e/2 <(1 s<n.%&(niQe .(nt*.t )*t*' KC(nt*.t <n. =(&0s (n/< =it% t%e #2-;it ve&si(ns (? O1t/((0 2010 *n) 201#'L A/t%(1,% t%e 3en1 ite3 ?(& s<n.%&(niQin, is */&e*)< (n t%e !i/e>Uti/ities s1;3en1+ <(1 %*ve t( inst*// C(nt*.t <n. ;e?(&e <(1 ,et st*&te)' He&es %(= t( )(=n/(*) t%is t((/ *n) 21t it t( =(&0:

1' C%((se !i/e>Uti/ities> <n.%&(niQe C(nt*.ts'

I? C(nt*.t <n. isnt inst*//e)+ * 3ess*,e ;(x te//s <(1 t%*t <(1 %*ve t( )(=n/(*) *n) inst*// it' C/i.0 OK t( )( D1st t%*t' Q1i.0B((0s (2ens * ;&(=se& =in)(= t( t%e Q1i.0B((0s C(nt*.t <n. ?(& O1t/((0 2*,e KY%tt2:GGs122(&t'H1i.0;((0s'Z Yint1it'.(3Gs122(&tGt((/sG.(nt*.tWs<n.LZ' T<2e t%e e3*i/ *))&ess <(1 1se) =%en <(1 &e,iste&e) Q1i.0B((0s K2*,e 847L+ *n) t%en ./i.0 C(ntin1e T( D(=n/(*)' $(1 .*n s*ve t%e inst*//*ti(n ?i/e K./i.0 *veL (& &1n it i33e)i*te/< K./i.0 R1nL t( inst*// t%e s(?t=*&e'

Inst*//in, is e*s<' !i&st+ ;e s1&e t( ./(se O1t/((0' T%en+ &1n t%e inst*//*ti(n =iQ*&) *s <(1 )( ?(& (t%e& 2&(,&*3s' A..e2t t%e /i.ense *,&ee3ent+ .%((se * )estin*- ti(n ?(/)e&+ *n) t%en ./i.0 Next+ *n) t%e inst*//*ti(n ;e,ins'

2' A?te& <(1 inst*// C(nt*.t <n.+ /*1n.% O1t/((0'

C(nt*.t <n. ?e*t1&es *22e*& (n O1t/((0s A))-Ins t*;'

#' In Q1i.0B((0s+ /(, in *s t%e *)3inist&*t(& *n) (2en t%e .(32*n< ?i/e <(1 =*nt t( s<n.%&(niQe'

4' In O1t/((0+ ./i.0 t%e A))-Ins t*;+ *n) t%en ./i.0 <n.%&(niQe C(nt*.ts'

A C(nne.tin, T( Q1i.0B((0s 3ess*,e ;(x *22e*&s ;&ie?/< =%i/e O1t/((0 *n) Q1i.0B((0s t*/0 t( e*.% (t%e&' T%en+ t%e Q1i.0B((0s C(nt*.t <n. )i*/(, ;(x (2ens *n) se/e.ts t%e .(32*n< ?i/e t%*ts (2en in Q1i.0B((0s'

NOTE I? <(1 =*nt t( i32(&t .(nt*.ts ?&(3 * )i??e&ent .(32*n< ?i/e+ ./i.0 C*n.e/ *n) t%en+ in Q1i.0B((0s+ (2en t%e .(32*n< ?i/e =it% t%e .(nt*.ts <(1 =*nt t( i32(&t'

6' In t%e Q1i.0B((0s C(nt*.t <n. )i*/(, ;(x+ ./i.0 et12 t( ;e,in t%e set12 in e*&nest'

W%en <(1 t1&n (n t%ese .%e.0;(xes+ n*3es *ssi,ne) t( O1t/((0s 5e&s(n*/ .*te,(&< (& 3*&0e) *s 5&iv*te =(nt t&*ns?e& t( Q1i.0B((0s'

T%e e/e.t An O1t/((0 !(/)e& s.&een *22e*&s' I? <(1&e /i0e 3(st 2e(2/e+ <(1 %*ve (n/< (ne ?(/)e& ?(& .(nt*.ts+ n*3e) s(3et%in, /i0e ee5e&s(n*/ !(/)e&se C(nt*.ts (& eeO1t/((0eC(nt*.ts+ =%i.% t%e =iQ*&) se/e.ts *1t(3*ti.*//<'

7' I? <(1 =*nt t( s<n.%&(niQe t( * )i??e&ent O1t/((0 ?(/)e&+ .%((se it+ *n) t%en ./i.0 Next'

T%e e/e.t Q1i.0B((0s Cist T<2es T( <n.%&(niQe s.&een *22e*&s'

8' T( s<n.%&(niQe *// .(nt*.ts+ t1&n (n t%e C1st(3e&+ In./1)e C1st(3e& B(;s+ *n) @en)(& .%e.0;(xes+ *n) t%en ./i.0 Next'

!(& e*.% .%e.0;(x <(1 t1&n (n+ t%e et12 Assist*nt .&e*tes * s1;?(/)e& in t%e O1t/((0 C(nt*.ts ?(/)e&'

9' On t%e 4M*22in, C1st(3e& !ie/)s K5*&t 1 (? 2LJ s.&een+ .%*n,e t%e 3*2- 2in, (? *n< Q1i.0B((0s ?ie/) t%*t )(esnt 2(int t( t%e &i,%t O1t/((0 ?ie/)+ *s s%(=n in !i,1&e 27-4' C/i.0 Next =%en t%e 3*22in,s *&e t%e =*< <(1 =*nt t%e3'

F' On t%e Ex./1)e C(nt*.ts !&(3 <n.%&(niQ*ti(n s.&een+ t1&n (n t%e .%e.0;(xes ?(& t%e t<2es (? n*3es <(1 )(nt =*nt t( t&*ns?e& ;*.0 *n) ?(&t%+ *n) t%en ./i.0 Next'

T%e M*22in, C1st(3e& !ie/)s s.&een )is2/*<s t%e Q1i.0B((0s .(nt*.t ?ie/)s (n

t%e /e?t *n) its ,1esses *;(1t =%*t O1t/((0 ?ie/)s t%e<&e eH1iv*/ent t( (n t%e $NCHRONIM &i,%t' ING 10' I? <(1 t1&ne) (n t%e .%e.0;(xes t( i32(&t D(;s *n) ven)(&s+ &e2e*t ste2 9 t( 3*2 D(; *n) ven)(& ?ie/)s t( t%e .(&&es2(n)in, O1t/((0 ?ie/)s'

$NCHRONIMIN G CONTACT

C%*n.es *&e <(1// 3*0e t%e s*3e .%*n,es ?(& D(;s *n) ven)(&s *s <(1 )i) ?(& .1st(3e& ?ie/)s'

11' On t%e et C(n?/i.t A.ti(n s.&een+ se/e.t %(= <(1 =*nt C(nt*.t <n. t( &es(/ve )is.&e2*n.ies ;et=een O1t/((0 *n) Q1i.0B((0s+ *n) t%en ./i.0 *ve'

C(nt*.t <n. *1t(3*ti.*//< se/e.ts t%e 4Cet 3e )e.i)e e*.% .*seJ (2ti(n+ =%i.% 3e*ns <(1 ,et t( te// Q1i.0B((0s =%*t t( )( i? t%e .(nt*.t in?( in O1t/((0 )i??e&s ?&(3 t%e )*t* in Q1i.0B((0s' I? <(1 1s1*//< 12)*te .(nt*.ts in O1t/((0+ se/e.t t%e O1t/((0 D*t* Wins (2ti(n' I? <(1 1s1*//< 12)*te .(nt*.ts in Q1i.0B((0s+ se/e.t t%e Q1i.0B((0s D*t* Wins (2ti(n inste*)'

! i GURE 27-4 C(nt*.t <n.s et12 =iQ*&) 3*0es s(3e *st1te ,1esses *;(1t =%i.% O1t/((0 ?ie/)s 3*t.% 12 =it% =%i.% Q1i.0B((0s ?ie/)s' H(=eve&+ i? t%e se/e.te) ?ie/) isnt =%*t <(1 =*nt+ ./i.0 t%e )(=n *&&(= t( t%e &i,%t (? t%e O1t/((0 ?ie/)s n*3e+ *n) t%en .%((se t%e .(&&e.t ?ie/)'

12' On t%e 4C%*n,e ettin,s (& <n.%&(niQe N(=J s.&een+ i? <(1 =*nt t( .%*n,e *n< settin,s+ ./i.0 et12 K<(1// &et&*.e <(1& ste2s 1nti/ <(1&e ;*.0 *t t%e 4C%*n,e ettin,s (& <n.%&(niQe N(=J s.&eenL' I? <(1&e &e*)< t( s<n.%&(- niQe+ ./i.0 <n. N(='

T%e C(nt*.t <n. s.&een 0ee2s <(1 12)*te) (n t%e 2&(,&ess its 3*0in,' W%en t%e s<n.%&(niQ*ti(n is )(ne+ t%e C(nt*.t Ove&vie= C(32/ete s.&een *22e*&s+ s%(=in, <(1 %(= 3*n< .1st(3e&s *n) ven)(&s it ?(1n) *n) eit%e& 3*t.%e) (& *))e) t( O1t/((0'

1#' W%en t%e C(nt*.t Ove&vie= C(32/ete s.&een *22e*&s+ ./i.0 Next'

I? .(nt*.ts t%*t */&e*)< existe) in O1t/((0 )(nt 3*t.% 12 t( * Q1i.0B((0s /ist K/i0e C1st(3e& (& @en)(&L+ t%e 4 e/e.t C*te,(&ies ?(& Q1i.0B((0sJ s.&een *22e*&s' $(1 .*n *)) *n O1t/((0 .(nt*.t t( * Q1i.0B((0s /ist ;< se/e.tin, t%e .(nt*.t+ .%((sin, t%e *22&(2&i*te Q1i.0B((0s /ist in t%e 4 e/e.t /ist ?(& .(nt*.tJ )&(2-)(=n 3en1+ *n) t%en ./i.0in, A22/<'

WORKING I? t%e .(nt*.ts )(nt 3*t.% 12 t( * Q1i.0B((0s /ist ;e.*1se t%e< K?i&st inG?i&st (1tL .(stin,' Esti3*tin, is *n(t%e& ex*32/e+ *n) t%e&e *&e * ,*Qi//i(n 3(&e' T%i&)2*&t< )eve/(2- e&s .*n ;1i/) 2&()1.ts t%*t inte,&*te =it% Q1i.0B((0s ;< 1sin, Int1its (?t=*&e Deve/(23en t Kit K DKL' An) Int1it (??e&s H1ite * ?e= *))(ns (? its (=n' T%is se.ti(n )es.&i;es %(= t( ?in)

.(nt*.ts+ <(1 .*n te// C(nt*.t <n. t( i,n(&e t%e3' C/i.0 t%e ?i&st .(nt*.t *n) t%en %i?t-./i.0 t%e /*st .(nt*.t t( se/e.t t%e3 *//' T%en+ in t%e 4 e/e.t /ist ?(& .(nt*.tJ )&(2-)(=n 3en1+ .%((se I,n(&e+ *n) t%en ./i.0 A22/<'

A?te& <(1ve se/e.te) t%e Q1i.0B((0s /ists ?(& <(1& O1t/((0 .(nt*.ts+ ./i.0 Next'

14' On t%e A..e2t C%*n,es s.&een+ &evie= t%e .%*n,es t%*t =i// (..1& in O1t/((0 *n) Q1i.0B((0s' I? <(1 )(nt =*nt t( 3*0e t%e .%*n,es+ ./i.0 C*n.e/' I? t%e .%*n,es *&e OK+ ./i.0 A..e2t'

A 2&(,&ess ;(x s%(=s <(1 =%e&e C(nt*.t <n. is in t&*ns?e&&in, )*t*' T%e <n.%&(niQ*ti(n C(32/ete 3ess*,e ;(x *22e*&s =%en <(1& in?( is s<n.%&(niQe)' C/i.0 OK *n) <(1&e )(ne'

!&(3 n(= (n+ <(1 .*n 12)*te .(nt*.t in?(&3*ti(n =it% D1st (ne ./i.0' In O1t/((0+ (n t%e A))-Ins t*;+ ./i.0 <n.%&(niQe C(nt*.ts t( 3*0e C(nt*.t <n. *n*/<Qe t%e .%*n,es in t%e t=( 2&(,&*3s *n) 12)*te ;(t% *s ne.ess*&<'

W(&0in, =it% Ot%e& A22s

Be.*1se Q1i.0B((0s is s( 2(21/*&+ Int1it *n) 2/ent< (? (t%e& .(32*nies (??e& 2&(- ,&*3s t( ?i// t%e ni.%es t%*t Q1i.0B((0s )(esnt %*n)/eO(& )(esnt %*n)/e t%e =*< <(1 =*nt' !(& ex*32/e+ Q1i.0B((0s 5&( *n) 5&e3ie&s invent(&<t&*.0in, ?e*t1&e (??e&s (n/< *ve&*,e .(st invent(&< K2*,e 98L+ s( 3*n< 1se&s t1&n t( t%i&)-2*&t< in- vent(&< *22/i.*ti(ns ?(& CI!O K/*st inG?i&st (1tL *n) !I!O

WORKIN *22/i.*ti(ns t%*t 3eet <(1& nee)s *n) %(= t( set t%e3 12 t( 2/*< ni.e/< =it% Q1i.0B((0s'

A55

!in)in, A))-(n A22s Int1it *n) (t%e& .(32*nies (??e& s.*)s (? ;1siness se&vi.es *n) *))-(n *22s <(1 .*n 21&.%*se ?(& * ?ee' T%e 2&i.e 3i,%t ;e =(&t%=%i/e =%en <(1 t*0e int( *..(1nt t%e .(st (? <(1& e32/(<ees ti3e (&O?*& 3(&e v*/1*;/eO<(1 ;ein, *;/e t( &e/*x (n =ee0en)s inste*) (? .*t.%in, 12 (n .(32*n< 2*2e&=(&0' $(1 .*n ?in) 3*n< (? t%ese *))-(ns &i,%t =it%in Q1i.0B((0s' I? <(1 )(nt ?in) =%*t <(1&e /((0in, ?(& t%e&e+ <(1 3i,%t %*ve 3(&e /1.0 (n t%e Int1it A22 Cente& =e;site KY%tt2:GG*22.ente&'int1it'Z Y.(3LZ (& Int1it M*&0et2/*.e =e;site KY%tt2:GG3*&0et2/*.e'int1it'.(3LZ' He&es s(3e in?( *;(1t 2/*.es <(1 .*n /((0 ?(& *))-(n *22s *n) se&vi.es:

: Q1i.0B((0s =in)(=s 2&(3(te se&vi.es t%*t &e/*te t( t%e t*s0 <(1&e 2e&?(&3in,' !(& ex*32/e+ ./i.0 Re.eive 5*<3ents (n t%e Q1i.0B((0s H(3e 2*,e+ *n) t%e Re.eive 5*<3ents =in)(=s M*in t*; )is2/*<s *n i.(n /*;e/e) A)) C&e)it C*&) 5&(.essin,+ *n) its 5*<3ents t*; in./1)es A)) C&e)it C*&) 5&(.essin, *n) A)) eC%e.0 5&(.essin, i.(ns' $(1 .*n */s( *..ess Int1its (??e&in,s ;< .%((sin, He/2>A)) Q1i.0B((0s e&vi.es'

WITH OTHER A55

: At t%e ;(tt(3 (? t%e /e?t i.(n ;*& K2*,e #0L+ t%e se.ti(n /*;e/e) D( M(&e =it% Q1i.0B((0s /ists seve&*/ Int1it se&vi.es+ in./1)in, 2*<&(//+ .&e)it .*&) 2&(.ess- in,+ *n) (&)e&in, s122/ies'

: T%e Int1it A22 Cente& KY%tt2:GG*22.ente&'int1it'.(3LZ is * (ne-st(2 s%(2 ?(& *22s t%*t =(&0 =it% Q1i.0B((0s: Int1it *n) t%i&)-2*&t< *22s+ =e;-;*se) *22s+ 3(;i/e *22s+ *n) 3(&e' $(1 .*n ,et t( it ?&(3 =it%in Q1i.0B((0s ;< ,(in, t( t%e H(3e 2*,es C(32*n< 2*ne/ *n) ./i.0in, t%e 4We; *n) M(;i/e A22sJ i.(n+ (& ;< .%((sin, He/2>4A22 Cente&: !in) M(&e B1siness (/1ti(ns'J

: T%e Int1it M*&0et2/*.e KY%tt2:GG3*&0et2/*.e'int1it'.(3LZ .*t*/(,s t%(1s*n)s (? t%i&)-2*&t< )es0t(2 *n) =e;-;*se) 2&(,&*3s t%*t =(&0 =it% Q1i.0B((0s )*t*+ 3(st (? =%i.% (??e& ?&ee t&i*/s t%*t /*st ?&(3 #0 t( 90 )*<s' 5&(,&*3s /iste) in t%e M*&0et2/*.e s%*&e )*t* =it% Q1i.0B((0s ;1t t*&,et )i??e&ent in)1st&ies (& se&vi.es' 1&e+ Q1i.0B((0s %*s 5&e3ie& e)iti(ns ?(& * ?e= in)1st&ies Ksee 2*,e xxLN ;1t t%e M*&0et2/*.e (??e&s *))iti(n*/ s(?t=*&e ?(& t%(se in)1st&ies+ *s =e// *s .1st(3iQe) *..(1ntin, s(/1ti(ns ?(& in)1st&ies /i0e *,&i.1/t1&e+ %(te/s *n) &est*1&*nts+ t&*ns2(&t*ti(n+ *n) 1ti/ities' !(& ex*32/e+ t%e C(nst&1.ti(nG C(nt&*.t(&s se.ti(n %*s 2&(,&*3s t%*t 2&()1.e esti3*tes *n) ,ene&*te )(.1- 3ents t%*t .(n?(&3 t( in)1st&< *ss(.i*ti(n st*n)*&)sO =%i/e sti// s%*&in, )*t* =it% <(1& Q1i.0B((0s .(32*n< ?i/e'

T%e Int1it M*&0et2/*.e site /ists t%i&)-2*&t< 2&(,&*3s in t=( =*<s: ;< in)1st&< *n) ;< ;1siness ?1n.ti(n' !(& ex*32/e+ i? <(1&e /((0in, ?(& .(nt*.t3*n*,e3ent s(?t=*&e+ <(1 )(nt %*ve t( n*vi,*te eve&< in)1st&< /in0 /((0in, ?(& 2&(,&*3s' Be/(= t%e !in) A22s %e*)in,+ ./i.0 e*&.% B< B1siness Nee) *n) t%en+ in t%e /ist t%*t *22e*&s+ ./i.0 C1st(3e& M*n*,e3ent KCRML'

$(1 .*n */s( &e?ine <(1& se*&.% ?(& *22/i.*ti(ns t%*t *&e .(32*ti;/e =it% <(1& e)iti(n (? Q1i.0B((0s' A?te& <(1 se/e.t * .*te,(&< <(1&e inte&este) in (n t%e 3*in M*&0et2/*.e 2*,e+ ;e/(= t%e /ist (? in)1st&ies (& ;1siness nee)s+ ./i.0 t%e )(=n *&&(= t( t%e &i,%t (? t%e C%e.0 5&()1.t C(32*ti;i/it< ;(x K<(1 3*< %*ve t( s.&(// )(=n t( see itL+ *n) t%en .%((se t%e e)iti(n <(1 1se: 5&(+

5&e3ie&+ Ente&2&ise+ C*n*)*+ *n) s( (n'

D(=n/(*)'.(3 KY===')(=n/(*)'.(3LZ+ t&< 1sin, 4Q1i.0- B((0sJ *s * 0e<=(&) ?(& * se*&.% t%e&e' D(=n/(*)'.(3 %*s )(Qens (? 2&(,&*3s t%*t =(&0 =it% Q1i.0B((0s+ s(3e (? =%i.% *&ent in)1st&<-;*se) *t *// ;1t *&e sti// in.&e)i;/< v*/1*;/e' !(& ex*32/e+ <(1 .*n )(=n/(*) * )*t*;*se )&ive& s( <(1 .*n *..ess )*t* in <(1& Q1i.0B((0s .(32*n< ?i/e ?&(3 <(1& )*t*;*se3*n*,e3ent 2&(,&*3'

: I? <(1 1se G((,/e t( se*&.% ?(& ;*si. te&3s /i0e 4Q1i.0B((0s t%i&)-2*&t< *22/i.*- ti(n+J <(1// ,et t(ns 3(&e &es1/ts' O? .(1&se+ i? <(1 ?(.1s <(1& se*&.% K;< *))in, 43e)i.*/ (??i.e+J ?(& ex*32/eL <(1 .*n n*&&(= t%e &es1/ts' An)+ i? <(1 1se *// (? t%e 10 0e<=(&)s t%*t <(1 .*n ente& in * G((,/e se*&.% t( )es.&i;e t%e Q1i.0- B((0s *))-(ns <(1 see0+ <(1 3i,%t ,et * ?e= )(Qen /in0s =(&t% investi,*tin,'

: Wit% =e;sites /i0e

WORKING TI5 Be?(&e <(1 /et * t%i&)-2*&t< 2&(,&*3 /((se (n <(1& Q1i.0B((0s .(32*n< ?i/e+ <(1 nee) t( .%e.0 it (1t' D(es it =(&0 =it% <(1& .(321te&s (2e&*tin, s<ste3 *n) <(1& net=(&0V D(es it %*ve t%e ?e*t1&es <(1 nee)V Is it e*s< t( 1seV D(es it .(3e =it% %e/2?1/ )(.13ent*ti(nV B*.0 12 <(1& .(32*n< ?i/e *n) *n< *n.i//*&< ?i/es Kt%e< 1se t%e s*3e ?i/en*3e *s t%e .(32*n< ?i/e ;1t %*ve )i??e&ent ?i/e t<2es+ s1.% *s 't/, *n) 'n)L' t(&e t%e ;*.012 (n * CD+ D@D+ (& t%13; )&ive+ s( <(1 .*nt (ve&=&ite it ;< 3ist*0e' T%en+ 3*0e * .(2< (? <(1& .(32*n< ?i/e s2e.i?i.*//< ?(& <(1& test' I? t%e t%i&)-2*&t< 2&(,&*3 )(esnt 2*ss t%e test+ <(1 .*n 1ninst*// it *n) ,( ;*.0 t( 1sin, <(1& &e,1/*& .(32*n< ?i/e'

A55

ettin, U2 *n Inte,&*te) A22/i.*ti(n Inte,&*te) *22/i.*ti(ns )(nt &e*) )*t* ?&(3 ex2(&te) text ?i/esN t%e< *.t1*//< *..ess <(1& .(32*n< ?i/e t( ,et in?(' T( 2&(te.t <(1& )*t* ?&(3 2&(,&*3s t%*t s%(1/)nt &e*) <(1& .(32*n< ?i/e+ <(1 %*ve t( te// Q1i.0B((0s =%i.% 2&(,&*3s <(1 )( =*nt )i,,in, int( <(1& ?in*n.i*/ )*t*'

Cettin, 2&(,&*3s *..ess <(1& )*t* is s(3et%in, <(1 set 12 =it% 2&e?e&en.es' In Q1i.0B((0s+ .%((se E)it>5&e?e&en.es>Inte,&*te) A22/i.*ti(ns+ *n) t%en ./i.0 t%e C(32*n< 5&e?e&en.es t*;+ s%(=n in !i,1&e 27-6' T%e&e <(1 .*n t1&n (n t%e 4D(nt *//(= *n< *22/i.*ti(ns t( *..ess t%is .(32*n< ?i/eJ .%e.0;(x t( 0ee2 *// 2&(,&*3s (1t' B1t i? <(1&e &e*)in, t%is se.ti(n+ <(1 2&(;*;/< =*nt *t /e*st (ne 2&(,&*3 t( *..ess <(1& Q1i.0B((0s )*t*'

! i GURE 27-6 On/< t%e Q1i.0B((0s

ER5ORTING *)3inist&*t(& .*n ,ive

As /(n, *s t%e 4D(nt *//(= *n< *22/i.*ti(ns t( *..ess t%is .(32*n< 2&(,&*3s *..ess &i,%ts' T( /e*&n 3(&e *;(1t %(= inte,&*te) *22/i.*ti(ns =(&0 =it% Q1i.0B((0s+ ./i.0 t%e 4Ce*&n *;(1t *22/i.*ti(ns t%*t inte,&*te =it% Q1i.0B((0sJ /in0 s%(=n %e&e' W%en <(1 )( t%*t+ * ;&(=se& =in)(= (2ens t( * s122(&t 2*,e t%*t )es.&i;es Int1it <n. M*n*,e&+ * ?e*t1&e t%*t s<n.%&(niQes <(1& Q1i.0B((0s )*t* =it% Int1its (n/ine se&vi.es *n) t%i&)-2*&t< *22s t%*t <(1 1se'

DATA

t1&ne) (??+ =%en * 2&(,&*3 t&ies t( *..ess <(1& .(32*n< ?i/e+ Q1i.0B((0s )is2/*<s *n A22/i.*ti(n Ce&ti?i.*te )i*/(, ;(x' I? <(1&e t%e Q1i.0B((0s *)3inist&*t(& (& %*ve 2e&3issi(n t( )(/e (1t ?i/e *..ess+ .%((se (ne (? t%e )i*/(, ;(xs (2ti(ns t( set t%e 2&(,&*3s *..ess t( t%e .(32*n< ?i/e' O;vi(1s/<+ .%((sin, N( 0ee2s t%e 2&(,&*3 (1t' B1t i? <(1 =*nt t( /et t%e 2&(,&*3 in+ <(1 %*ve t%&ee (2ti(ns t( .%((se ?&(3:

: $es+ 2&(32t e*.% ti3e' W%en <(1&e /ettin, *n(t%e& 2&(,&*3 *..ess <(1& )*t*+ t%is is t%e s*?est (2ti(n' T%e 2&(,&*3 .*n ,et in (n/< =%en s(3e(ne =it% t%e &i,%ts t( *22&(ve *..ess s*<s s(O* s3*// (;st*./e t%*t 2&events s(3e(ne ?&(3 ;&e*0in, in *n) &1nnin, t%e 2&(,&*3 *?te& %(1&s' I? n( (ne =%( .*n *22&(ve *..ess is *v*i/*;/e t( s*< <es+ t%e inte,&*te) *22/i.*ti(n K(& t%e 2e&s(n =%(s &1nnin, itL is (1t (? /1.0'

: $es+ =%eneve& t%is Q1i.0B((0s .(32*n< ?i/e is (2en' T%is (2ti(n is * ;it 3(&e t&1stin,' As /(n, *s s(3e(ne is =(&0in, (n t%e .(32*n< ?i/e+ t%e inte,&*te) *22/i.*ti(n .*n *..ess t%e ?i/e =it%(1t *s0in, 2e&3issi(n'

: $es+ */=*<s *//(= *..ess even i? Q1i.0B((0s is n(t &1nnin,' T%is is ;< ?*& t%e 3(st /enient .%(i.e' T%e inte,&*te) 2&(,&*3 .*n %e/2 itse/? t( <(1& ?in*n.i*/ )*t* even i? n( (ne =it% * Q1i.0B((0s /(,in is =(&0in, (n t%e ?i/e' T%is (2ti(n is ex*.t/< =%*t <(1 nee) i? t%e inte,&*te) *22/i.*ti(n is * &es(1&.e %(, t%*t <(1 &1n *t ni,%t'

W%en <(1 .%((se t%is (2ti(n+ <(1 .*n s2e.i?< t%*t t%e *22/i.*ti(n ;e * Q1i.0B((0s 1se& *n) t%*t it 31st /(, in' R*t%e& t%*n 1se (ne (? <(1& e32/(<ees /(,ins+ .&e*te * se2*&*te Q1i.0B((0s 1se& K2*,e 8#1L s2e.i?i.*//< ?(& t%*t inte,&*te) *22/i.*ti(n' T%*t =*<+ <(1 .*n .(nt&(/ t%e t<2e (? )*t* t%e 2&(,&*3 .*n *..ess =it%(1t *??e.tin, *n<(ne e/ses /(,in+ *n) t%e A1)it T&*i/ &e2(&t K2*,e 449L s%(=s t%e .%*n,es t%e *22/i.*ti(n 3*0es'

TI5 N*3e t%e 1se& *?te& t%e t%i&)2*&t< *22/i.*ti(n' !(& ex*32/e+ .*// t%e 1se& !is%;(=/ i? <(1&e settin, it 12 ?(& t%e !is%;(=/ invent(&< *22'

Ex2(&tin, Q1i.0B((0s D*t*

5&(,&*3s t%*t )(nt inte,&*te =it% Q1i.0B((0s .*n sti// )( t%in,s t%*t Q1i.0B((0s .*nt' !(& ex*32/e+ <(1 .*n ex2(&t * &e2(&t t( Ex.e/ *n) t*0e *)v*nt*,e (? t%*t 2&(,&*3s =i)e& &*n,e (? .*/.1/*ti(ns *n) ?(&3*ttin, (2ti(ns' T( ,et )*t* (1t (? <(1& Q1i.0B((0s .(32*n< ?i/e *n) int( *n(t%e& 2&(,&*3+ <(1 %*ve t%&ee .%(i.es:

A?te& * 2&(,&*3 %*s *..esse) <(1& .(32*n< ?i/e+ <(1 .*n .%*n,e its *..ess &i,%ts in t%e 5&(2e&ties )i*/(, ;(x+ *s s%(=n in !i,1&e 27-7'

ER5ORTING QUICKBOOK

! i GURE 27-7 T( .%*n,e *n inte,&*te) *22/i.*ti(ns *..ess &i,%ts+ (n t%e C(32*n< 5&e?e&en.es t*;+ se/e.t t%e *22/i.*ti(n *n) t%en ./i.0 t%e 5&(2e&ties ;1tt(n' In t%e 5&(2e&ties )i*/(, ;(x+ <(1 .*n t1&n .%e.0;(xes (n *n) (?? t( &e3(ve *..ess (& .%*n,e t%e /eve/ (? *..ess t%e 2&(,&*3 %*s' T%e Det*i/s t*; s%(=s t%e 2&(,&*3s n*3e+ t%e .(32*n< t%*t )eve/(2e) it+ its ve&si(n+ *n) its .e&ti?i.*te'

: Ex2(&t ?i/e' $(1 .*n .&e*te * )e/i3ite) text ?i/e K* ?i/e t%*t se2*&*tes e*.% ?ie/) =it% * )e/i3ite& /i0e * .(33* (& * t*;L t%*t .(nt*ins )*t* ?&(3 <(1& Q1i.0B((0s ?i/e' !(& ex*32/e+ <(1 .*n ,ene&*te ex2(&t ?i/es ?(& Q1i.0B((0s /ists+ s1.% *s t%e Ite3 Cist' !(& Q1i.0B((0s &e.(&)s =it% .(nt*.t in?(+ /i0e <(1& C1st(3e&:B(; *n) @en)(& Cists+ <(1 .*n 2&()1.e ex2(&t ?i/es t%*t .(nt*in *// t%e .(nt*.t in?( (& (n/< *))&esses'

ER5ORTING QUICKBOOK t%en .%((se eit%e& Ex2(&t C1st(3e& Cist (& Ex2(&t T&*ns*.ti(ns' KT%e @en)(&

: Re2(&t ?i/e' $(1 .*n ex2(&t *n< Q1i.0B((0s &e2(&t t( * ?i/e t%*t <(1 .*n 1se in *n(t%e& 2&(,&*3' C(32*&e) =it% ex2(&tin, * /ist in its enti&et<+ t%is (2ti(n ,ives <(1 3(&e .(nt&(/ (ve& %(= 31.% in?(&3*ti(n <(1 ex2(&t' I? <(1 =*nt t( ex2(&t )*t* ?&(3 s2e.i?i. .1st(3e&s+ s2e.i?i. )*t* ?&(3 seve&*/ /ists+ ?&(3 t&*ns*.ti(ns+ (& ?&(3 s2e.i?i. ?ie/)s+ ex2(&tin, &e2(&ts is <(1& (n/< .%(i.e' B< .&e*tin, * .1st(3iQe) ve&si(n (? t%e C1st(3e& C(nt*.t Cist &e2(&t (& @en)(& C(nt*.t Cist &e2(&t Ksee 2*,e 696L+ ?(& ex*32/e+ <(1 .*n ex2(&t t%e s*3e set (? &e.(&)s &e2e*te)/<+ .&e*tin, )e/i3ite) ?i/es+ s2&e*)s%eets+ *n) s( (n' KC%*2te& 2# .(ve&s Q1i.0B((0s &e2(&ts in )et*i/'L

: Ex.e/ ?i/e' T%is (2ti(n is i)e*/ i? <(1&e n(t s1&e =%*t in?( <(1 nee) *n) <(1) &*t%e& )e/ete *n) &e*&&*n,e .(/13ns in * s2&e*)s%eet 2&(,&*3' T%&(1,%(1t Q1i.0B((0s+ <(1 .*n ,et t( t%e s*3e Ex2(&t )i*/(, ;(x t%*t <(1 see =%en <(1 ex2(&t &e2(&ts' !(& ex*32/e+ *t t%e ;(tt(3 (? t%e Ite3 Cist =in)(=+ ./i.0 Ex.e/>Ex2(&t A// Ite3s' In t%e C1st(3e& Cente&s 3en1 ;*&+ ./i.0 Ex.e/+ *n)

ER5ORTING QUICKBOOK t%en .%((se eit%e& Ex2(&t C1st(3e& Cist (& Ex2(&t T&*ns*.ti(ns' KT%e @en)(&

s2&e*)s%eet in Ex.e/ *// <(1 =*nt *n) t&*ns?e& t%e )*t* t( <et *n(t%e& 2&(,&*3 =%en <(1&e )(ne' T%e ;(x (n 2*,e 792 ex2/*ins %(= t( 1se Ex.e/ t( vie= <(1& Q1i.0B((0s )*t*'

T%e ?(//(=in, se.ti(ns ex2/*in *// <(1& (2ti(ns'

Ex2(&tin, Cists *n) A))&esses W%en <(1 ex2(&t Q1i.0B((0s /ists *s )e/i3ite) text ?i/es+ t%e ex2(&t ?i/e K.*//e) *n II! ?i/e ;e.*1se (? its 'ii? ?i/e extensi(n+ =%i.% st*n)s ?(& 4Int1it inte&.%*n,e ?(&3*tJL .(nt*ins v*/1es ?&(3 *// t%e ?ie/)s *ss(.i*te) =it% t%(se /ists' C&e*tin, ex2(&t ?i/es is e*s<Ot%e (n/< .%(i.e <(1 %*ve t( 3*0e is =%i.% /istKsL t( ex2(&t+ *n) t%en Q1i.0- B((0s .&e*tes *n II! ?i/e t%*t .(nt*ins eve&< ?ie/) ?(& eve&< /ist <(1 .%(se'

ER5ORTING CI T TO A TERT !ICE Ex2(&tin, (ne (& 3(&e /ists t( * )e/i3ite) text ?i/e inv(/ves (n/< * ?e= H1i.0 ste2s:

1' C%((se !i/e>Uti/ities>Ex2(&t>Cists t( II! !i/es'

Q1i.0B((0s (2ens *n Ex2(&t )i*/(, ;(x t%*t .(nt*ins .%e.0;(xes ?(& e*.% /ist in Q1i.0B((0s+ *s s%(=n in !i,1&e 27-8'

! i GURE 27-8 T1&nin, (n * .%e.0;(x te//s Q1i.0B((0s t%*t <(1 =*nt t( ex2(&t *// t%e &e.(&)s in t%*t /ist' 18F QUICKBOOKs 2014: tHe MIssInG

ER5ORTING I? <(1 t1&n (n 3(&e t%*n (ne .%e.0;(x+ t%e )*t* ?(& eve&< /ist <(1 .%((se en)s 12 in *QUICKBOOK sin,/e ex2(&t ?i/e'

2' T1&n (n t%e .%e.0;(x ?(& eve&< /ist <(1 =*nt t( ex2(&t int( t%e s*3e ?i/e+ *n) t%en ./i.0 OK'

I? <(1 =*nt t( ex2(&t /ists int( se2*&*te ?i/es+ &e2e*t t%ese ste2s ?(& e*.% ex2(&t ?i/e <(1 =*nt t( .&e*te' !(& ex*32/e+ i? <(1 =*nt t( ex2(&t <(1& C1st(3e& Cist *n) <(1& Ite3 Cist t( t=( )i??e&ent ?i/es+ &e2e*t t%ese ste2s t=i.e t%&(1,%'

CHA5teR 27: INTEGRATING QUICKBOOK WITH

189

ER5ORTING QUICKBOOK 4!i/e n*3eJ ;(x+ t<2e * n*3e ?(& t%e ?i/e'

$(1& ex2(&t ?i/es *&e e*sie& t( ?in) i? <(1 .&e*te * ?(/)e& s2e.i?i.*//< ?(& t%e3' !(& ex*32/e+ <(1 .(1/) .&e*te * s1;?(/)e& .*//e) Ex2(&tW!i/es =it%in t%e ?(/)e& t%*t %(/)s <(1& .(32*n< ?i/es'

4' C/i.0 *ve t( .&e*te t%e ?i/e'

W%en t%e Q1i.0B((0s In?(&3*ti(n 3ess*,e ;(x te//s <(1 t%*t <(1& )*t* =*s ex2(&te) s1..ess?1//<+ ./i.0 OK t( ./(se t%e 3ess*,e ;(x' N(= <(1&e &e*)< t( i32(&t t%e ?i/e int( Mi.&(s(?t Ex.e/ (& *n(t%e& 2&(,&*3 K2*,e 792L'

TI5 Ex2(&tin, Q1i.0B((0s )*t* .*n %e/2 <(1 /e*&n t%e ?(&3*t <(1 nee) t( i32(&t )*t* int( <(1& .(32*n< ?i/e+ *s )es.&i;e) (n 2*,e 797' !(& ex*32/e+ t%e e*siest =*< t( .&e*te ne= ;1),ets is t( set t%e3 12 in *n Ex.e/ =(&0;((0 K2*,e 68#L'

ER5ORTING ADDRE

Be.*1se Q1i.0B((0s %*s ?e*t1&es t%*t ,ene&*te 3*i/-3e&,e /ette&s+ ex2(&t .(nt*.t /ist &e2(&ts+ *n) s<n.%&(niQe <(1& .(32*n< ?i/e =it% O1t/((0+ <(1 3*< n(t nee) t%e t*;-)e/i3ite) *))&ess ?i/es t%*t Q1i.0B((0s 2&()1.es' H(=eve&+ i? <(1 nee) * text ?i/e (? n*3es *n) *))&esses t( i32(&t int( *n(t%e& 2&(,&*3+ %e&es =%*t <(1 )(:

1' C%((se !i/e>Uti/ities>Ex2(&t>A))&esses t( Text !i/e'

T%e 4 e/e.t N*3es ?(& Ex2(&t A))&essesJ )i*/(, ;(x (2ens' 1F0 QUICKBOOKs 2014: tHe MIssInG

ER5ORTING #' In t%e se.(n) Ex2(&t )i*/(, ;(x K=%i.% is ;*si.*//< * *ve As )i*/(, ;(xL+ QUICKBOOK

2' In t%e 4 e/e.t N*3es t( ;e ex2(&te) t( <(1& A))&ess )*t* ?i/eJ ;(x+ .%((se t%e .*te,(&< (? n*3es <(1 =*nt t( ex2(&t+ *n) t%en ./i.0 OK'

Initi*//<+ Q1i.0B((0s .%((ses 4A// n*3esJ t( ex2(&t *// t%e n*3es in <(1& .(3- 2*n< ?i/e' $(1 .*n */s( .%((se .*te,(&ies (? n*3es+ /i0e 4A// ven)(&s'J T( se/e.t in)ivi)1*/ n*3es+ .%((se 4M1/ti2/e n*3es+J *n) t%en 2i.0 t%e (nes <(1 =*nt'

#' In t%e *ve A))&ess D*t* !i/e )i*/(, ;(x+ se/e.t * ?(/)e& =%e&e <(1 =*nt t( s*ve t%e ex2(&te) ?i/e+ t<2e * ?i/en*3e in t%e 4!i/e n*3eJ ;(x+ *n) t%en ./i.0 *ve'

Q1i.0B((0s *1t(3*ti.*//< *ssi,ns t%e ?i/e * 'txt extensi(n' $(1 .*n n(= i32(&t it int( *n< 2&(,&*3 t%*t .*n %*n)/e t*;-)e/i3ite) *))&esses+ s1.% *s Ex.e/ Ksee t%e ;(x (n 2*,e 792L'

Ex2(&tin, Re2(&ts As <(1 /e*&ne) in C%*2te& 2#+ <(1 .*n .1st(3iQe &e2(&ts s( t%e< .(nt*in D1st t%e in?(&3*ti(n <(1 =*nt+ 2&esente) D1st t%e =*< <(1 =*nt' W%en <(1 =*nt t( ex2(&t (n/< s(3e Q1i.0B((0s )*t* (& ex2(&t it in * s2e.i?i. =*<+ <(1& ;est ;et is .1st(3- iQin, * &e2(&t *n) t%en ex2(&tin, it'

CHA5teR 27: INTEGRATING QUICKBOOK WITH

1F1

ER5ORTING QUICKBOOK 5OWER U ER CCINIC

T%e E*s< W*< t( @ie= D*t*

#' T( (2en t%e ?i/e+ n*vi,*te t( t%e ?(/)e& =%e&e its s*ve)+ *n) t%en )(1;/e-./i.0 t%e ?i/es n*3e' T%e Text I32(&t WiQ*&) )i*/(, ;(x *22e*&s'

D*t* is e*sie& t( ex*3ine =%en <(1 vie= *n ex2(&t (& i32(&t ?i/e =it% * s2&e*)s%eet 2&(,&*3 /i0e Ex.e/' M(st 2&(,&*3s .*n (2en (& i32(&t )e/i3ite) text ?i/es+ ;1t Ex.e/ is * 3*ste& *t &e*)in, t%e &e.(&)s st(&e) in t%ese text ?i/es *n) )is2/*<in, t%e3 ./e*&/<' W%en <(1 ex2(&t )*t* t( * )e/i3ite) text ?i/e *n) t%en (2en it in Ex.e/+ t%e 2&(,&*3 21ts t%e )*t* int( .e//s in * s2&e*)s%eet' Be.*1se &e.(&)s *n) ?ie/)s *22e*& in ne*t &(=s *n) .(/13ns+ &es2e.tive/<+ <(1 .*n H1i.0/< i)enti?<+ se/e.t+ *n) e)it t%e )*t* <(1 =*nt' !1&t%e&3(&e+ <(1 .*n e/i3in*te enti&e &(=s (& .(/13ns =it% * ?e= )e?t ./i.0s (& 0e<st&(0es' He&es %(= t( (2en * )e/i3ite) text ?i/e =it% Ex.e/: 1' In Ex.e/+ .%((se !i/e>O2en' 2' T%e )e/i3ite) text ?i/es =(nt *22e*& in t%e O2en )i*/(, ;(x *t ?i&st ;e.*1se t%e<&e n(t Ex.e/ ?i/es' De/i3ite) text ?i/es .(3e =it% * &*n,e (? ?i/e extensi(ns Kt%e t%&ee .%*&*.te&s t%*t ?(//(= t%e /*st 2e&i() in t%e ?i/en*3eL+ s( .%((se A// !i/es in t%e ?i/e-t<2e )&(2-)(=n /ist t( 3*0e s1&e <(1// see <(1& )e/i3ite) ?i/e /iste)'

1F2

QUICKBOOKs 2014: tHe MIssInG

ER5ORTING #' In t%e se.(n) Ex2(&t )i*/(, ;(x K=%i.% is ;*si.*//< * *ve As QUICKBOOK )i*/(, ;(xL+ se/e.ts t%e Gene&*/ (2ti(n+ =%i.% =(&0s ?(& 3(st )*t*' I? * .(/13n .(nt*ins text+ se/e.t t%e Text (2ti(nN ?(& )*tes+ se/e.t t%e D*te (2ti(n+ *n) t%en 4' O n t% e ? i& st s.&een + E x.e/ * 1t(3*ti. *//< .%((se t%e )*te ?(&3*t <(1 =*nt in t%e )&(2-)(=n /ist t( t%e (2ti(ns &i,%t' T( s0i2 t%e .(/13n+ se/e.t se/e. t s t% e De/i3ite) (2ti(n+ =%i.% is =%*t t%e 4D( n(t i32(&t .(/13n Ks0i2LJ (2ti(n inste*)' <(1 =*nt+ s( ./i.0 Next' On t%e se.(n) s.&een+ Ex.e/ t1&ns (n t%e T*; .%e.0;(x+ =%i.% is */s( =%*t <(1 =*nt i? <(1&e (2enin, * Q1i.0B((0s II! ?i/e+ s( ./i.0 Next *,*in' 6' On t%e t%i&) s.&een+ ./i.0 * .(/13n t( se/e.t it+ *n) t%en in t%e 4C(/13n )*t* ?(&3*tJ se.ti(n *t t%e t(2 (? t%e )i*/(, ;(x+ se/e.t t%e t<2e (? )*t* t%*t .(/13n &e2&esents' Ex.e/ initi*//< 7' T%e 4D*t* 2&evie=J t*;/e *t t%e ;(tt(3 (? t%e )i*/(, ;(x s%(=s <(1 =%*t t%e )*t* =i// /((0 /i0e *?te& its i32(&te) int( Ex.e/' W%en its inte&2&et*ti(n (? t%e )*t* is .(&&e.t+ ./i.0 !inis%' N(= <(1 .*n 1se Ex.e/ t( &en*3e .(/13n %e*)in,s (& t( )e/ete t%e .(/13ns (& &(=s <(1 )(nt =*nt t( i32(&t'

I? t%e 2&(,&*3 <(1 =*nt t( i32(&t t%e &e2(&t )*t* int( is ?1ss< *;(1t )*t* ?(&3*ts+ ex2(&t t%e &e2(&t t( Ex.e/+ =%e&e its e*sie& t( 3*0e .%*n,es t%*n in * text-e)itin, t((/ s1.% *s Win)(=s N(te2*)' $(1 .*n */s( ex2(&t * &e2(&t t( * .(33*-)e/i3ite) ?i/e i? t%*ts =%*t *n(t%e& 2&(,&*3 nee)s' Ex2(&tin, &e2(&ts is *n e??e.tive =*< t( ext&*.t s(3e Q1i.0B((0s /ists /i0e t%e Ite3 Cist+ C1st(3e& Cist+ @en)(& Cist+ *n) E32/(<ee Cist' He&e *&e t%e )i??e&ent =*<s <(1 .*n 1se t%is te.%niH1e:

: R1nnin, * &e2(&t' t*&t ;< &1nnin, t%e &e2(&t <(1 =*nt t( ex2(&t K2*,e 6FFL' T%en+ in t%e &e2(&t =in)(=+ ./i.0 Ex.e/>C&e*te Ne= W(&0s%eet' T%e 4 en) Re2(&t t( Ex.e/J )i*/(, ;(x t%*t *22e*&s /ets <(1 .%((se t%e ?i/e *n) (2ti(ns ?(& t%e ex2(&t+ *s s%(=n in !i,1&e 27-F'

: !&(3 t%e Ite3 Cist =in)(=' O2en t%e Ite3 Cist =in)(= K(n t%e H(3e 2*,e+ ./i.0 t%e Ite3s A e&vi.es i.(nL *n) t%en+ *t t%e ;(tt(3 (? t%e /ist =in)(=+ ./i.0 Ex.e/>Ex2(&t A// Ite3s' Q1i.0B((0s (2ens t%e Ex2(&t )i*/(, ;(x+ =%i.% %*s si3i/*& (2ti(ns t( t%e (nes <(1 see =%en <(1 ex2(&t * &e2(&t K!i,1&e 27-FL'

CHA5teR 27: INTEGRATING QUICKBOOK WITH

1F#

ER5ORTING QUICKBOOK

! i GURE 27-F W%en <(1 .&e*te *n Ex.e/ =(&0;((0 ;< ex2(&tin, * &e2(&t+ Q1i.0B((0s *1t(3*ti.*//< in./1)es * =(&0s%eet in it =it% ti2s ?(& =(&0in, =it% t%e &es1/tin, Ex.e/ =(&0s%eet' I? <(1 )(nt nee) %e/2 =it% Ex.e/+ ./i.0 t%e A)v*n.e) ;1tt(n s%(=n %e&e *n) t%en+ in t%e A)v*n.e) Ex.e/ O2ti(ns )i*/(, ;(x+ t1&n (?? t%e 4In./1)e Q1i.0B((0s Ex2(&t G1i)e =(&0s%eet =it% %e/2?1/ *)vi.eJ .%e.0;(x'

: !&(3 * Q1i.0B((0s .ente&' In t%e C1st(3e& Cente&s 3en1 ;*&+ ./i.0 Ex.e/+ *n) t%en .%((se Ex2(&t C1st(3e& Cist (& Ex2(&t T&*ns*.ti(ns' In t%e @en)(& Cente& *n) E32/(<ee Cente&+ .%((se Ex2(&t @en)(& Cist (& Ex2(&t E32/(<ee Cist+ &es2e.tive/<'

ER5ORTING Re,*&)/ess (? =%et%e& t%e Ex2(&t )i*/(, ;(x (& t%e 4 en) Re2(&t t( Ex.e/J )i*/(, ;(x QUICKBOOK (2ens+ <(1 .*n .%((se t%e s*3e ;*si. (2ti(ns ?(& =%e&e <(1 =*nt t( s*ve t%e ex2(&te) &e2(&t:

: T%e C&e*te ne= =(&0s%eet (2ti(n .&e*tes * ;&*n)-ne= Ex.e/ =(&0s%eet ?(& t%e &e2(&t' I? <(1 .%((se Ex.e/>C&e*te Ne= W(&0s%eet in * &e2(&t =in)(=+ t%e 4C&e*te ne= =(&0s%eetJ *n) 4in ne= =(&0;((0J (2ti(ns *&e se/e.te)+ =%i.% 3e*ns Q1i.0B((0s =i// .&e*te * ne= Ex.e/ =(&0;((0 =it% * =(&0s%eet ?(& t%e ex2(&te) )*t*+ *s s%(=n in !i,1&e 27-9' I? <(1 ex2(&t * /ist *n) t%e Ex2(&t )i*/(, ;(x *22e*&s+ se/e.tin, t%e 4C&e*te ne= =(&0s%eetJ (2ti(n */s( )is2/*<s t%e 4in ne= =(&0;((0J *n) 4in existin, =(&0;((0J (2ti(ns s( <(1 .*n .&e*te * ne= =(&0s%eet in *n existin, ?i/e (& * ;&*n)-ne= (ne'

: T%e U2)*te *n existin, =(&0s%eet (2ti(n ex2(&ts t%e &e2(&t t( *n existin, =(&0s%eet in *n existin, ?i/e' T%is (2ti(n is i)e*/ i? <(1&e 2/*nnin, t( .*/.1/*te &*ti(s *n) =*nt t( 12)*te t%*t =(&0s%eet t( in./1)e <(1& 3(st &e.ent ?in*n.i*/ n13;e&s' W%en <(1 se/e.t t%is (2ti(n+ t%e 4 e/e.t =(&0;((0J ;(x *22e*&s s( <(1 .*n .%((se t%e ?i/e *n) =(&0s%eet <(1 =*nt t( 12)*te' KI? <(1 .%((se Ex.e/>U2)*te Existin, W(&0s%eet in * &e2(&t =in)(=+ t%e 4 en) Re2(&t t( Ex.e/J )i*/(, ;(x (2ens =it% t%is (2ti(n se/e.te)'L

ER5ORTING QUICKBOOK

! i GURE 27-9 W%en <(1 ex2(&t * &e2(&t t( Ex.e/+ t%e )*t* in t%e &e2(&ts .(/13ns *n) &(=s t&*ns?e& int( .(/13ns *n) &(=s in t%e =(&0s%eet' T%e s1;t(t*/s in t%e =(&0;((0 1se Ex.e/s UM ?1n.ti(n t( *)) 12 t%e =(&0;((0 .e//s t%*t 3*0e 12 t%e s1;t(t*/' I? <(1 .%((se t%e 4U2)*te *n existin, =(&0s%eetJ (2ti(n+ Q1i.0B((0s .*n 12)*te v*/1es in *n exist- in, =(&0s%eet =it%(1t (ve&=&itin, 3(st (? t%e e)its <(1ve 3*)e'

: T%e Re2/*.e *n existin, =(&0s%eet (2ti(n ex2(&ts t%e &e2(&t t( *n existin, =(&0s%eet *n) &e2/*.es t%e .(ntents (? t%*t =(&0s%eet' In t%e 4 e/e.t =(&0- ;((0J ;(x+ .%((se t%e ?i/e *n) t%en s2e.i?< t%e =(&0s%eet <(1 =*nt t( &e2/*.e'

: T%e C&e*te * .(33* se2*&*te) v*/1es K'.svL ?i/e (2ti(n .&e*tes * .(33*- )e/i3ite) ?i/e t%*t <(1 .*n 1se =it% 2&(,&*3s t%*t .*n &e*) ?i/es ?(&3*tte) t%*t =*<'

TI5 T%e A)v*n.e) ;1tt(n in t%e Ex2(&t *n) 4 en) Re2(&t t( Ex.e/J )i*/(, ;(xes (2ens t%e A)v*n.e) Ex.e/ O2ti(ns )i*/(, ;(x+ =%i.% /ets <(1 set t%e ?(&3*ttin, <(1 =*nt t( t&*ns?e& ?&(3 Q1i.0B((0s t( Ex.e/+ .%((se =%i.% Ex.e/ ?e*t1&es <(1 =*nt t%e =(&0;((0 t( 1se K/i0e A1t(!it t( siQe t%e .(/13ns t( )is2/*< *// t%e )*t*L+ *n) se/e.t =%e&e <(1 =*nt t%e &e2(&ts %e*)e& in?(&3*ti(n )is2/*<e)'

ER5ORTING QUICKBOOK A?te& <(1ve se/e.te) t%e t<2e (? ex2(&t ?i/e *n) (t%e& (2ti(ns+ ./i.0 Ex2(&t' Q1i.0- B((0s /*1n.%es Ex.e/ *n) .(2ies t%e )*t* in t%e &e2(&t t( t%e Ex.e/ =(&0;((0 <(1 s2e.i?ie)+ 2/*.in, t%e )*t* ?&(3 t%e &e2(&ts .(/13ns int( t%e =(&0s%eets .(/13ns+ *s s%(=n in !i,1&e 27-9'

IM5ORTIN G

Ex2(&tin, t%e enti&e C1st(3e& (& @en)(& Cist is (ve&0i// =%en *// <(1 =*nt *&e t%e .(nt*.ts n*3e *n) e3*i/ *))&essN t%*ts =%e&e ex2(&tin, * &e2(&t s%ines' B< 3()i?<- in, t%e settin,s in t%e C1st(3e& C(nt*.t Cist &e2(&t (& t%e @en)(& C(nt*.t Cist &e2(&t+ <(1 .*n ex2(&t ex*.t/< t%e ?ie/)s <(1 =*nt ?(& s2e.i?i. .1st(3e&s (& ven)(&s' !(& ex*32/e+ st(&in, e3*i/ *))&esses in Q1i.0B((0s is 2e&?e.t =%en <(1 e3*i/ inv(i.es t( .1st(3e&s+ ;1t <(1 2&(;*;/< */s( =*nt t%ese *))&esses in <(1& e3*i/ 2&(,&*3 s( <(1 .*n .(331ni.*te =it% .1st(3e&s *;(1t t%e =(&0 <(1&e )(in, ?(& t%e3'

C(/13ns se.ti(n+ .%((se t%e ?ie/)s <(1 =*nt t( ex2(&t'

O1t (? t%e ;(x+ Q1i.0B((0s C1st(3e& C(nt*.t Cist &e2(&t in./1)es C1st(3e&+ Bi// t(+ C(nt*.t+ M*in 5%(ne+ !*x+ *n) B*/*n.e T(t*/ .(/13ns' T%e @en)(& C(nt*.t Cist &e2(&t in./1)es @en)(&+ A..(1nt N('+ Bi// ?&(3+ C(nt*.t+ M*in 5%(ne+ !*x+ *n) B*/- *n.e T(t*/ .(/13ns' He&es %(= <(1 t&*ns?(&3 t%ese &e2(&ts int( *n ex2(&t t((/+ 1sin, t%e C1st(3e& C(nt*.t Cist *s *n ex*32/e:

1' C%((se Re2(&ts>Cist>C1st(3e& C(nt*.t Cist'

T%e C1st(3e& C(nt*.t Cist &e2(&t =in)(= (2ens' K!(& t%e @en)(& C(nt*.t Cist+ .%((se Re2(&ts>Cist>@en)(& C(nt*.t Cist inste*)'L

2' In t%e &e2(&t =in)(=s t((/;*&+ ./i.0 C1st(3iQe Re2(&t'

T%e M()i?< Re2(&t )i*/(, ;(x t%*t *22e*&s /ets <(1 *)D1st t%e &e2(&t t( ?i/te& t%e )*t* t%*t <(1// ex2(&t' K ee 2*,e 696 t( /e*&n *;(1t (t%e& =*<s (? .1st(3- iQin, &e2(&ts'L

T%e C1st(3e&+ C(nt*.t+ M*in 5%(ne+ *n) !*x ?ie/)s 3i,%t ;e ,(() (nes t( ex2(&t' T%en *,*in+ t%e< 3i,%t n(t' $(1 .*n *)) (& &e3(ve =%i.%eve& ?ie/)s <(1 =*nt ;< ./i.0in, * ?ie/)s n*3e in t%e C(/13ns /ist t( t(,,/e t%*t ?ie/) (n (& (??' I? t%e&es *

#' C/i.0 t%e )i*/(, ;(xs Dis2/*< t*; Ki? <(1&e n(t */&e*)< (n itL *n)+ in t%e

.%e.03*&0 in ?&(nt (? t%e ?ie/)s n*3e+ t%e &e2(&t =i// in./1)e * .(/13n ?(& t%*t CU TOMIMED ER5ORT U ING CONTACT CI T ?ie/)'

ER5ORTING DATA

4' T( 2&()1.e * &e2(&t ?(& (n/< t%e .1st(3e&s <(1 =*nt+ ./i.0 t%e )i*/(, ;(xs !i/te&s t*;' In t%e !i/te& /ist+ .%((se C1st(3e&' In t%e C1st(3e& )&(2-)(=n /ist t%*t *22e*&s+ .%((se 4M1/ti2/e .1st(3e&sGD(;sJ t( se/e.t t%e .1st(3- e&s <(1 =*nt t( ex2(&t'

Q1i.0B((0s )is2/*<s t%e e/e.t C1st(3e&:B(; )i*/(, ;(x =it% t%e M*n1*/ (2ti(n se/e.te)N t%*ts =%*t <(1 =*nt'

6' In t%e /ist (? .1st(3e& n*3es (n t%e &i,%t si)e (? t%e )i*/(, ;(x+ ./i.0 e*.% .1st(3e& <(1 =*nt t( ex2(&t+ *n) t%en ./i.0 OK' T%en+ in t%e M()i?< Re2(&t )i*/(, ;(x+ ./i.0 OK'

$(1 see t%e &e2(&t =it% t%e 3()i?i.*ti(ns <(1ve 3*)e'

5ROGRAM TI5 *vin, t%e 3()i?ie) &e2(&t <(1 D1st .&e*te) &e)1.es t%e n13;e& (? ste2s <(1 %*ve t( t*0e t%e next ti3e <(1 ex2(&t' 5*,e 707 ex2/*ins %(= t( 3*0e Q1i.0B((0s 3e3(&iQe * &e2(&t'

7' In t%e C1st(3e& C(nt*.t Cist &e2(&t =in)(=s t((/;*&+ ./i.0 Ex.e/>C&e*te Ne= W(&0s%eet'

T%e 4 en) Re2(&t t( Ex.e/J )i*/(, ;(x (2ens' T( .&e*te * ne= Ex.e/ =(&0;((0+ 0ee2 t%e 4C&e*te ne= =(&0s%eetJ (2ti(n se/e.te) *n) ./i.0 Ex2(&t' $(1& .(3- 21te& /*1n.%es Ex.e/ *n) )is2/*<s t%e &e2(&t in * =(&0;((0'

I32(&tin, D*t* ?&(3 Ot%e& 5&(,&*3s

I32(&tin, )*t* ?&(3 (t%e& 2&(,&*3s .(3es in %*n)< 3(st/< ?(& ,ene&*tin, /ists in Q1i.0B((0s' H(=eve&+ <(1 .*n */s( i32(&t )*t* t( ,ene&*te <(1& .%*&t (? *..(1nts K2*,e 46L (& t( /(*) )i??e&ent ve&si(ns (? <(1& .(32*n< ;1),et K2*,e 688L' T%e ;i,,est &eH1i&e3ent ?(& i32(&tin, )*t* is t%*t t%e ?i/es %*ve t( ;e eit%e& Ex.e/ =(&0;((0s K'x/s (& 'x/sx ?i/esL (& )e/i3ite) text ?i/es K=%i.% se2*&*te e*.% 2ie.e (? in?(&3*ti(n =it% .(33*s (& t*;sL'

I? <(1&e ?*3i/i*& =it% i32(&tin, Ex.e/ s2&e*)s%eets int( (t%e& 2&(,&*3s+ i32(&tin, t%e3 int( Q1i.0B((0s is * sn*2' In ?*.t+ Q1i.0B((0s in./1)es seve&*/ Ex.e/ i32(&t te32/*tes t%*t =*/0 <(1 t%&(1,% ,ettin, <(1& Ex.e/ )*t* ?(& .1st(3e&s+ ven)(&s+ *n) ite3s int( t%e ?(&3*t t%*t Q1i.0B((0s &eH1i&es' I? <(1&e i32(&tin, * C1st(3e& Cist+ @en)(& Cist+ (& Ite3 Cist+ )(nt even t%in0 *;(1t i32(&tin, it *s * )e/i3ite) ?i/e' Its 31.% e*sie& t( (2en t%*t 0in) (? ?i/e in Ex.e/ *n) t%en 1se t%e Q1i.0B((0s Ex.e/ i32(&t te32/*tes' 5*,e 128 in C%*2te& 7 2&(vi)es t%e ?1// st(&< (n 1sin, t%ese te32/*tes'

B1t i? <(1 =*nt t( i32(&t (t%e& 0in)s (? /ists (& * ;1),et+ 1sin, * )e/i3ite) ?i/e =(&0s D1st ?ine' T%e ?(//(=in, se.ti(n s%(=s <(1 %(='

I32(&tin, * De/i3ite) !i/e Wit% * )e/i3ite) ?i/e+ Q1i.0B((0s nee)s t( 0n(= t%e 0in) (? )*t* <(1&e i32(&tin,O *n) it /e*&ns t%*t ?&(3 s2e.i*/ 0e<=(&)s ?(& &(= *n) .(/13n %e*)e&s' KKe<=(&)s *&e st&in,s (? .%*&*.te&s in * )e/i3ite) text ?i/e t%*t i)enti?< Q1i.0B((0s &e.(&)s *n) ?ie/)s'L Be?(&e <(1 i32(&t )*t* ?&(3 *n(t%e& 2&(,&*3 int( * Q1i.0B((0s /ist+ <(1 nee) t( 0n(= t%e .(&&e.t 0e<=(&)s ?(& t%e ?ie/)s <(1&e i32(&tin,' T%e e*siest =*< t( see t%e 0e<=(&)s ?(& * /ist is t( ex2(&t t%*t /ist ?&(3 Q1i.0B((0s *n) ex*3ine t%e 0e<=(&)s *t t%e ;e,innin, (? t%e &(=s *n) *t t%e t(2s (? t%e .(/13ns'

De.i2%e&in, 0e<=(&)s &eH1i&es * s3*tte&in, (? .(321te&ese' !(& ex*32/e+ =%en <(1 see t%e .(/13n %e*)in, 4Bi//in, A))&ess+J <(1 0n(= inst*nt/< =%*t 0in) (? in- ?(&3*ti(n <(1&e /((0in, *t' B1t t%e (n/< =*< Q1i.0B((0s &e.(,niQes t%e ?i&st /ine (? * ;i//in, *))&ess is ?&(3 t%e 0e<=(&) BADDR1'

2' N*vi,*te t( t%e ?(/)e& =%e&e t%e ?i/e <(1 =*nt t( i32(&t is s*ve)+ !i,1&e 27-10 s%(=s * )e/i3ite) ?i/e in *n Ex.e/ s2&e*)s%eet' KEven t%(1,% t%e OTHER )e- /i3ite) ?i/e is * text ?i/e+ vie=in, it in Ex.e/ 3*0es t%e ?ie/)s e*sie& t( &e*) 5ROGRAM t%*n t%e< =(1/) ;e in * text e)it(& /i0e N(te2*)+ *s )es.&i;e) in t%e ;(x (n 2*,e 798'L He&es t%e /*<(1t (? * )e/i3ite) ?i/e t%*t Q1i.0B((0s .*n &e*):

IM5ORTIN G

: Q1i.0B((0s /ist 0e<=(&)' In t%e ?i&st .e// in t%e ?i&st &(= (? * /ist+ *n ex./*3*ti(n 2(int in ?&(nt (? t%e 0e<=(&) te//s Q1i.0B((0s t%*t t%e )*t* in t%e &(=s t%*t ?(//(= *&e ?(& t%*t /ist' !(& ex*32/e+ `CU T K/*;e/e) 1 in !i,1&e 27-10L &e2&esents )*t* ?(& t%e C1st(3e& Cist'

: !ie/) n*3es' Ke<=(&)s in t%e (t%e& .e//s (? t%e s*3e &(= s2e.i?< Q1i.0B((0s ?ie/) n*3es+ /i0e .e// B#7 in !i,1&e 27-10 K=%e&e its /*;e/e) 2L' In t%*t .e//+ t%e 0e<=(&) NAME i)enti?ies t%e v*/1es in t%*t .(/13n *s t%e n*3e (? e*.% .1st(3e&' In .e// G#7+ BADDR# i)enti?ies t%e t%i&) 2*&t (? t%e ;i//in, *))&ess'

: Re.(&) 0e<=(&)' A 0e<=(&) is t%e ?i&st text in t%e &(=' E*.% &(= t%*t ;e,ins =it% CU T in t%e ?i&st .e// K/*;e/e) # in !i,1&e 27-10L &e2&esents * se2*&*te .1st(3e& &e.(&)' : Re.(&) v*/1es' T%e (t%e& .e//s in * &(= .(nt*in t%e v*/1es t%*t Q1i.0B((0s i32(&ts int( t%e )esi,n*te) ?ie/)s+ *s s%(=n in t%e .e// /*;e/e) 4 in !i,1&e 27-10'

! i GURE 27-10 A 0e<=(&) in t%e ?i&st .(/13n s2e.i?ies =%i.% Q1i.0B((0s /ist t%e )*t*

&e2&esents' Ot%e& 0e<=(&)s in t%e ?i&st .(/13n in)i.*te t%*t * &(= .(nt*ins * /ist &e.(&)' T%e 0e<=(&)s in &(= #7 %e&e i)enti?< t%e Q1i.0- B((0s ?ie/)s t%*t e*.% .(/13n .(nt*ins'

IM5ORTIN G

W%en <(1 %*ve *n II! ?i/e =it% t%e .(&&e.t 0e<=(&)s+ %e&es %(= t( i32(&t it int( Q1i.0B((0s:

1' C%((se !i/e>Uti/ities>I32(&t>II! !i/es'

Q1i.0B((0s (2ens t%e I32(&t )i*/(, ;(x =it% t%e 4!i/es (? t<2eJ ;(x set t( 4II! !i/es KX'II!L'J

5ROGRAM )(1;/e-./i.0 t%e ?i/es n*3e'

Q1i.0B((0s )is2/*<s * 3ess*,e ;(x te//in, <(1 t%*t it i32(&te) t%e )*t* s1.- .ess?1//<' KI? <(1 )i)nt set 12 t%e 0e<=(&)s .(&&e.t/< (& Q1i.0B((0s &*n int( (t%e& 2&(;/e3s =it% t%e )*t* in t%e ?i/e+ it te//s <(1 t%*t it )i)nt i32(&t t%e )*t* s1..ess?1//<'L

CHA5TER

28

C1st(3iQin, Q1i.0B((0s

%e Q1i.0B((0s H(3e 2*,e is /*i) (1t /i0e t%e =(&0?/(= <(1 ?(//(= =%en <(1&e ;((00ee2in,+ s( it *.ts /i0e * &(*)3*2 t( 3*n< (? t%e *..(1ntin, t*s0s <(1 2e&?(&3' %(&t.1ts t( (t%e& %e/2?1/ Q1i.0B((0s ?e*t1&es *&e s2&in0/e) 1F8

T CU TOMIMIN t%&(1,%(1t t%e 2&(,&*3s /e?t i.(n ;*&N t(2 i.(n ;*&N *n) @en)(&+ C1st(3e&+ *n) G E32/(<ee .ente&s'

B1t <(1& ;1siness isnt /i0e *n<(ne e/ses' !(& ex*32/e+ i? <(1 &1n * st&i.t/< .*s%-s*/es ;1siness+ <(1 .(1/)nt .*&e /ess *;(1t .1st(3e& /ists *n) inv(i.esN 3*0in, )e2(sits+ t%(1,%+ is * )*i/< event' !(&t1n*te/<+ <(1 )(nt %*ve t( *..e2t Q1i.0B((0s initi*/ t*0e (n .(nvenien.e' T%e H(3e 2*,e *n) t%e i.(n ;*&s .(3e st(.0e) =it% * set (? 2(21/*& s%(&t.1ts+ ;1t <(1 .*n *))+ &e3(ve+ &e*&&*n,e+ *n) (t%e&=ise e)it =%i.% ?e*t1&es *22e*& t%e&e' T%e ;(x (n 2*,e 800 )es.&i;es seve&*/ =*<s <(1 .*n .1st(3- iQe t%e Q1i.0B((0s )es0t(2' $(1 .*n */s( *)) <(1& ?*v(&ite ?e*t1&es+ =in)(=s+ *n) &e2(&ts t( t%e !*v(&ites 3en1' T%is .%*2te& .(ve&s *// <(1& (2ti(ns'

In *))iti(n t( t=e*0in, Q1i.0B((0s /*<(1t+ <(1 .*n */s( .1st(3iQe t%e 2&(,&*3s ?(&3s' Q1i.0B((0s %e/2s <(1 ,et 12 *n) &1nnin, =it% ;1i/t-in ;1siness ?(&3 te3- 2/*tes' T%e<// )( i? <(1 %*ve t( ;/*st (1t s(3e inv(i.es' B1t =%en <(1 ?in*//< ?in) * ?e= s2*&e 3in1tes+ <(1 .*n .&e*te te32/*tes t%*t s%(= t%e in?(&3*ti(n <(1 =*nt+ ?(&3*tte) t%e =*< <(1 =*nt+ *n) /*i) (1t t( =(&0 =it% <(1& /ette&%e*)' $(1 .*n even .&e*te *s 3*n< ve&si(ns *s <(1 =*nt' !(& ex*32/e+ <(1 .*n 3*0e (ne inv(i.e te32/*te t( 2&int (n <(1& /ette&%e*) *n) *n(t%e& ?(& .&e*tin, e/e.t&(ni. inv(i.es t( e3*i/ t%*t in./1)es <(1& /(,(+ .(32*n< n*3e+ *n) *))&ess' T%is .%*2te& )es.&i;es t%e 3(st e??i.ient =*<s t( .&e*te ?(&3s: 1sin, Q1i.0B((0s ?(&3 )esi,ns (& ;1i/t-in te32/*tes *s * ;*sis ?(& <(1& (=n' In A22en)ix E K=%i.% is *v*i/*;/e ?&(3 t%is ;((0s Missin, CD 2*,e *t Y==='3issin,3*n1*/s'.(3G.)sLZ+ <(1 .*n /e*&n %(= t( ?ine-t1ne ?(&3s =it% *)v*n.e) .1st(3iQ*ti(n te.%niH1es *n) even .&e*te te32/*tes ?&(3 s.&*t.%'

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5AGE

C1st(3iQin, t%e H(3e 5*,e

T%e i.(ns t%*t Q1i.0B((0s initi*//< )is2/*<s (n t%e H(3e 2*,e *&e t%e &es1/t (? t%e *ns=e&s <(1 ,*ve )1&in, Q1i.0B((0s et12: T%e 2&(,&*3 sets <(1& .(32*n<=i)e Des0t(2 @ie= 2&e?e&en.es K2*,e 748L ;*se) (n <(1& set12 *ns=e&s+ s1.% *s =%et%e& <(1 t&*.0 invent(&<+ .%*&,e s*/es t*x+ (& t&*.0 ti3e' B1t <(1 .*n */te& t%ese settin,s i? <(1& ;1siness nee)s .%*n,e' !(& ex*32/e+ i? <(1 =*nt t( st*&t sen)in, st*te3ents t( .1st(3e&s+ t1&n (n t%e st*te3ent 2&e?e&en.e+ *n) t%e i.(ns ?(& st*te3ent-&e/*te) t*s0s *22e*& (n t%e H(3e 2*,e' An) i? <(1 D1st %i&e) <(1& ?i&st e32/(<ee *n) t1&n (n 2*<&(// (& ti3e-t&*.0in, 2&e?e&en.es+ t%e E32/(<ees 2*ne/ *22e*&s =it% t%e 2*<&(// *n) ti3e-t&*.0in, i.(ns in it' T%is se.ti(n )es.&i;es %(= <(1 .%*n,e t%e i.(ns t%*t *22e*& (n <(1& H(3e 2*,e'

U5 TO 5EED

C1st(3iQin, t%e Des0t(2

E*.% 2e&s(n =%( 1ses Q1i.0B((0s .*n 3*0e t%e 2&(,&*3s ) e s 0 t ( 2 / ( ( 0 t % e =*< s%e=*nts ;< .%((sin, E)i t> 5&e?e&en.es>Des0t(2 @ie= *n) ./i.0in, t%e M< 5&e?e&en.es t*;' 5*,e 748 ,ives t%e ?1// s.((2 (n %(= <(1 set 2&e?e&en.es t( .1st(3iQe t%e )es0t(2+ ;1t %e&e *&e t%e )i??e&ent =*<s <(1 .*n 3*0e t%e )es0t(2 <(1& (=n: : One =in)(= (& seve&*/' $(1 .*n ?(.1s (n (ne =in)(= *t * ti3e =it% t%e One Win)(= (2ti(n' T%e M1/ti2/e Win)(=s (2ti(n /ets <(1 seeO<(1 ,1esse) itOseve&*/ =in)(=s *t (n.e' : %(= H(3e 2*,e =%en (2enin, * .(32*n< ?i/e' T%is settin, 3*0es Q1i.0B((0s )is2/*< t%e H(3e 2*,e =%en <(1 (2en * .(32*n< ?i/e'

: I)enti?< )i??e&ent .(32*n< ?i/es ;< .(/(&' I? <(1 =(&0 (n seve&*/ )i??e&ent .(32*n< ?i/es+ <(1 .*n e*si/< te// t%e3 *2*& t ;< *ssi,nin, * )i? ?e&ent .(/(& s.%e3e t( e*.% (ne' W%en <(1 *ssi,n * .(/(& s.%e3e t( * .(32*n< ?i/e+ Q1i.0B((0s .%*n,es t%e .(/(& (? t%e 3*in tit/e ;*& *n) t%e tit/e ;*&s (? eve&< =in)(= <(1 (2en =%i/e =(&0in, (n t%*t ?i/e' : C%*n,e t%e t(2 i.(n ;*&s .(/(& s.%e3e' I? <(1 1se t%e t(2 i.(n ;*& K2*,e #0L+ <(1 .*n .%((se ;et=een /i,%t-,&*< i.(ns (n * )*&0-,&*< ;*.0,&(1n) (& .(/(&e) i.(ns (n * /i,%t-,&*< ;*.0,&(1n)'

T1&nin, C1st(3e& *n) @en)(& I.(ns On *n) O?? T%e Des0t(2 @ie= 2&e?e&en.e .*te,(&< .(nt&(/s s(3e (? t%e i.(ns t%*t *22e*& in t%e H(3e 2*,es @en)(&s *n) C1st(3e&s 2*ne/s' T( t1&n t%ese i.(ns (n *n) (??+ .%((se E)it>5&e?e&en.es>Des0t(2 @ie=+ *n) t%en ./i.0 t%e C(32*n< 5&e?e&en.es t*;' KBe.*1se t%ese settin,s *22/< t( <(1& =%(/e .(32*n<+ t%e<&e (n t%e C(32*n< 5&e?e&en.es t*;+ =%i.% 3e*ns <(1 %*ve t( ;e *n *)3in t( *)D1st t%e3'L T%en+ in t%e C1st(3e&s *n) @en)(&s se.ti(ns+ t1&n (n * .%e.0;(x t( )is2/*< t%e .(&&es2(n)in, i.(n+ (& t1&n it (?? t( %i)e it' !(& ex*32/e+ i? <(1 =*nt t( .&e*te */es Re.ei2ts+ t1&n (n t%e */es Re.ei2ts .%e.0;(x+ *n) t%e C&e*te */es Re.ei2ts i.(n *22e*&s in t%e C1st(3e&s 2*ne/+ *s s%(=n in !i,1&e 28-1'

CU TOMIMIN G 5AGE

! i GURE 2 8-1 In t%e Des0t(2 @ie= .*te,(&<+ t%e settin,s (n t%e C(32*n< 5&e?e&en.es t*; /et <(1 .1st(3iQe <(1& H(3e 2*,e' Dis2/*< (& %i)e i.(ns (n t%e H(3e 2*,e ;< t1&nin, t%ei& .%e.0;(xes (n (& (?? %e&e' !(& ex*32/e+ i? <(1 =*nt t( sen) st*te3ents t( .1s- t(3e&s+ t1&n (n t%e */es Re.ei2ts .%e.0;(x' W%en <(1 )( t%*t+ Q1i.0B((0s )is2/*<s t%e C&e*te */es Re.ei2ts i.(n (n <(1& H(3e 2*,e'

CHA5teR 28: CU TOMIMING

1F9

CU TOMIMIN G

*/es (&)e&s K*v*i/*;/e (n/< in Q1i.0B((0s 5&e3ie& *n)

T%e Inv(i.es .%e.0;(x *n) t%e 4Ente& Bi//s *n) 5*< Bi//sJ .%e.0;(x %*ve *n *))iti(n*/ t&i.0 12 t%ei& s/eeves' In s(3e .*ses+ t%e<&e *.tive K3e*nin, <(1 .*n t1&n t%e3 (n (& (??L+ D1st /i0e t%e */es Re.ei2ts .%e.0;(x in !i,1&e 28-1' H(=eve&+ i? t%e<&e )i33e) Ks( <(1 .*nt ./i.0 t%e3 t( t(,,/e t%e3 (n *n) (??L *n) %*ve *n *ste&is0 next t( t%e3+ *s s%(=n in !i,1&e 28-1+ Q1i.0B((0s %*s t1&ne) t%e3 (n *1t(3*ti.*//< ;e.*1se (? (t%e& 2&e?e&en.e se/e.ti(ns <(1ve 3*)e' !(& ex*32/e+ t%e 4Ente& Bi//s *n) 5*< Bi//sJ .%e.0;(x is t1&ne) (n *1t(3*ti.*//< i? <(1 t1&n (n invent(&<' T%*t 3*0es sense i? <(1 t%in0 *;(1t it+ ;e.*1se <(1 %*ve t( ente& ;i//s t( 2*< ?(& invent(&< <(1 21&.%*se' KC/i.0 t%e 4H(= )( I &e3(ve t%is ?e*t1&e i.(n ?&(3 t%e H(3e 2*,eVJ /in0 t( &e*) * He/2 t(2i. t%*t /ists t%e settin,s <(1 nee) t( .%*n,e'L T%e Inv(i.es .%e.0;(x is t1&ne) (n *1t(3*ti.*//< in seve&*/ sit1*ti(ns:

: Esti3*tes *&e t1&ne) (n' Q1i.0B((0s t1&ns (n inv(i.es =%en esti3*tes *&e t1&ne) (n ;e.*1se <(1 .*n .(nve&t esti3*tes int( inv(i.es K2*,e 27#L'

190

QUICKBOOKs 2014: tHe MIssInG

CU TOMIMIN G 5AGE t1&ne) (n' Be.*1se s*/es (&)e&s event1*//< /e*) t( inv(i.es+ Q1i.0B((0s t1&ns (n t%e Inv(i.es 2&e?e&en.e i? <(1 t1&n (n t%is 2&e?e&en.e K2*,e 778L'

: B(t% s*/es &e.ei2ts *n) st*te3ents *&e t1&ne) (??' W%en t%ese 2&e?e&en.es *&e ;(t% t1&ne) (??+ Q1i.0B((0s t1&ns (n t%e Inv(i.es 2&e?e&en.e+ ;e.*1se inv(i.es *&e t%e (n/< (t%e& t<2e (? s*/es ?(&3 *v*i/*;/e'

: */es &e.ei2ts *&e t1&ne) (??+ ;1t s*/es t*x is t1&ne) (n' T%is .(3;in*ti(n (? settin,s 3*0es Q1i.0B((0s t1&n (n t%e Inv(i.es 2&e?e&en.e ;e.*1se inv(i.es *&e t%e (n/< (t%e& t<2e (? s*/es ?(&3 ;esi)es s*/es &e.ei2ts t%*t %*n)/es s*/es t*x'

T1&nin, Re/*te) 5&e?e&en.es On *n) O?? (3 e H (3 e 2*,e i.(ns *22 e*& (& )is *22 e*& =% en <(1 t1&n t% ei& .(&&e - s2(n)in, 2&e?e&en.es (n (& (? ?' In t%e Des0 t(2 @ie= 2&e?e&en.e .*te,(& < KE)it>5&e?e&en.es>Des0t(2 @ie=L+ t%e C(32*n< 5&e?e&en.es t*;s Re/*te) 5&e?e&- en.es se.ti(n (??e&s s%(&t.1ts t( t%(se 2&e?e&en.es Ksee !i,1&e 28-2L' KT%ese /in0s t*0e <(1 t( t%e C(32*n< 5&e?e&en.es t*;s in (t%e& 2&e?e&en.e .*te,(&ies+ s( <(1 %*ve t( ;e *n *)3in (& %*ve *)3in 2&ivi/e,es t( .%*n,e t%e settin,s )es.&i;e) in t%is se.ti(n'L He&es %(= <(1 1se t%e /in0s in t%*t se.ti(n t( t1&n t%ese i.(ns (n (& (??: : C/i.0 t%e Esti3*tes /in0 *n) Q1i.0B((0s )is2/*<s t%e B(;s A Esti3*tes .*t- e,(&<s C(32*n< 5&e?e&en.es t*;' I? <(1 se/e.t t%e $es &*)i( ;1tt(n in t%e D( $(1 C&e*te Esti3*tesV se.ti(n+ Q1i.0B((0s )is2/*<s t%e Esti3*tes i.(n in t%e H(3e 2*,es C1st(3e&s 2*ne/' I? <(1 se/e.t t%e N( &*)i( ;1tt(n inste*)+ t%e Esti3*tes i.(n )is*22e*&s ?&(3 t%e H(3e 2*,e'

CHA5teR 28: CU TOMIMING

191

CU TOMIMIN G ! i GURE 2 8-2

*/es (&)e&s K*v*i/*;/e (n/< in Q1i.0B((0s 5&e3ie& *n)

T( s%(= (& %i)e t%e i.(ns t%*t *22e*& (n t%e H(3e 2*,e K/i0e Esti3*tes *n) 5*<&(//L+ si32/< ./i.0 t%e /in0s in t%e Re/*te) 5&e?e&en.es se.ti(n (? t%e C(32*n< 5&e?e&en.es t*;+ *n) Q1i.0B((0s D132s t( t%e .(&&es2(n)in, 2&e?e&en.e se.ti(n s( <(1 .*n t1&n t%e ?e*t1&e (n (& (??' T%e text 4K(nLJ next t( t%e 2&e?e&en.e in)i.*tes t%*t t%e 2&e?e&en.e is .1&&ent/< t1&ne) (n' I? <(1 see 4K(??LJ inste*)+ t%e 2&e?e&en.e is .1&&ent/< t1&ne) (??'

192

QUICKBOOKs 2014: tHe MIssInG

: C/i.0 t%e */es T*x /in0 t( D132 t( t%e */es T*x .*te,(&<s t*;' e/e.t t%e $es (2ti(n next t( t%e 4D( <(1 .%*&,e s*/es t*xVJ /*;e/ t( )is2/*< t%e M*n*,e */es T*x i.(n in t%e H(3e 2*,es @en)(&s 2*ne/' I? <(1 se/e.t t%e N( (2ti(n inste*)+ t%e M*n*,e */es T*x i.(n )is*22e*&s ?&(3 t%e H(3e 2*,e'

!A T ACCE I? <(1 1se t%e /e?t i.(n ;*& inste*)+ t%e A..(1nt B*/*n.es se.ti(n )(esnt *22e*& (n t%e H(3e 2*,e' Inste*)+ <(1 %*ve t( ./i.0 @ie= B*/*n.es in t%e /e?t i.(n ;*&s 3i))/e se.ti(n t( )is2/*< *..(1nt ;*/*n.es in t%e i.(n ;*&s t(2 se.ti(n' W%en <(1 )is2/*< *..(1nt ;*/*n.es in t%e /e?t i.(n ;*&+ <(1 .*n .%((se t%e *..(1nts <(1 =*nt t( see in t%e /ist *n) t%e (&)e& in =%i.% t%e< *22e*&' T( )( t%*t+ ./i.0 t%e 4C1st(3iQe vie= ;*/*n.esJ /in0 *t t%e ;(tt(3 (? t%e @ie= B*/*n.es se.ti(n' T%e

: C/i.0in, t%e Invent(&< /in0 t*0es <(1 t( t%e Ite3s A Invent(&< .*te,(&<s C(32*n< 5&e?e&en.es t*;' I? <(1 nee) t( t&*.0 invent(&<+ t1&n (n t%e 4Invent(&< *n) 21&.%*se (&)e&s *&e *.tiveJ .%e.0;(x' W%en <(1 )(+ t%e 51&.%*se O&)e&s+ Re.eive Invent(&<+ *n) Ente& Bi//s A,*inst Invent(&< i.(ns *22e*& (n t%e H(3e 2*,e' I? <(1 t1&n t%is .%e.0;(x (??+ t%ese i.(ns )is*22e*&'

: C/i.0 t%e 5*<&(// /in0 t( )is2/*< t%e 5*<&(// A E32/(<ees .*te,(&<s C(32*n< 5&e?e&en.es t*;' I? <(1 .%((se * 2*<&(// (2ti(n in t%e Q1i.0B((0s 5*<&(// !e*- t1&es se.ti(n+ s1.% *s !1// 5*<&(//+ t%e 5*< E32/(<ees *n) 5*< Ci*;i/ities i.(ns *22e*& in t%e E32/(<ees 2*ne/ (? t%e H(3e 2*,e' I? <(1 se/e.t N( 5*<&(// inste*)+ t%(se i.(ns )is*22e*&'

: C/i.0 t%e Ti3e T&*.0in, /in0 t( D132 t( t%e Ti3e A Ex2enses .*te,(&<s C(32*n< 5&e?e&en.es t*;' I? <(1 ./i.0 t%e $es (2ti(n next t( t%e 4D( <(1 t&*.0 ti3eVJ /*;e/+ t%e 2&(,&*3 )is2/*<s t%e Ente& Ti3e i.(n in t%e H(3e 2*,es E32/(<ees 2*ne/' I? <(1 se/e.t t%e N( (2ti(n inste*)+ t%e Ente& Ti3e i.(n )is*22e*&s ?&(3 t%e H(3e 2*,e'

TI5 I? <(1 t1&n (?? ;(t% 2*<&(// *n) ti3e t&*.0in,+ t%e E32/(<ees 2*ne/ )is*22e*&s ?&(3 t%e H(3e 2*,e'

A..(1nt B*/*n.es I? <(1 1se t%e t(2 i.(n ;*&+ t%en *t t%e H(3e 5*,es t(2 &i,%t <(1// see t%e A..(1nt B*/*n.es se.ti(n+ =%i.% )is2/*<s <(1& ;*n0 *..(1nts *n) t%ei& ;*/*n.es' $(1 .*n s(&t t%e *..(1nt /ist ;< *..(1nt n*3e (& ;*/*n.e'

!A T C1st(3iQe )i*/(, ;(x (2ens' T(e32t<+ *)) *n *..(1nt t( t%et( /ist+ t%e !*v(&ites 3en1 is ne*&/< =*itin, ?(& <(1 *)) <(1& ACCE A..(1nts B*/*n.es se/e.t it in t%e Av*i/*;/e A..(1nts /ist+ *n) t%en ./i.0 A))' T( &e3(ve *n 2&e?e&&e) ?e*t1&es *n) &e2(&ts' On t%e (t%e& %*n)+ i.(ns ?(& !EATURE *..(1nt+ se/e.t it in t%e e/e.te) A.- .(1nts /ist+ *n) t%en ./i.0 Re3(ve' T( &e2(siti(n *n *..(1nt+ se/e.t it in t%e e/e.te) A..(1nts /ist+ *n) t%en ./i.0 M(ve U2 (& M(ve D(=n 1nti/ its =%e&e <(1 =*nt it'

!*st A..ess t( !*v(&ite !e*t1&es

In *))iti(n t( t%e H(3e 2*,e+ Q1i.0B((0s ,ives <(1 t=( (t%e& =*<s t( *..ess <(1& ?*v(&ite ?e*t1&es ?*st: t%e !*v(&ites 3en1 *n) t%e i.(n ;*&' O1t (? t%e ;(x+

: C/i.0 t%e */es T*x /in0 t( D132 t( t%e */es T*x .*te,(&<s

!A T ACCE

?e*t1&es ?i// 12 t%e i.(n ;*& ?&(3 t%e ,et-,(+ ;1t )e2en)in, (n %(= <(1 /i0e t( =(&0+ t%(se i.(ns 3*< /*n,1is% 1n./i.0e)' T%is se.ti(n )es.&i;es %(= t( *)) ent&ies t( t%e !*v(&ites 3en1 *n) 3()i?< t%e i.(n ;*& t( )is2/*< (n/< t%e ?e*t1&es <(1 =*nt'

B1i/)in, $(1& !*v(&ites Men1 T%e !*v(&ites 3en1+ =%i.% is /(.*te) t( t%e &i,%t (? t%e Cists 3en1 (n t%e 3*in Q1i.0B((0s 3en1 ;*&+ initi*//< %*s (n/< (ne ent&<: C1st(3iQe !*v(&ites' C%((sin, t%is (2ti(n (2ens t%e C1st(3iQe $(1& Men1s )i*/(, ;(x+ =%e&e <(1 .*n *)) */3(st *n< ?e*t1&e (& &e2(&t t( t%e !*v(&ites 3en1' He&es %(=:

1' C%((se !*v(&ites>C1st(3iQe !*v(&ites'

T%e C1st(3iQe $(1& Men1s )i*/(, ;(x (2ens' T%e Av*i/*;/e Men1 Ite3s /ist is * )i&e.t(&< (? eve&< ?e*t1&e Q1i.0B((0s %*s t( (??e&Oeve&< ent&< (n eve&< 3en1 *n) s1;3en1 (n t%e 2&(,&*3s 3en1 ;*& *22e*&s in t%is /ist' T%e t(2-/eve/ 3en1 ;*& ent&ies *&e */i,ne) =it% t%e /e?t si)e (? t%e /ist ;(x+ 3en1 ent&ies *&e in)ente)+ *n) s1;3en1 ent&ies *&e in)ente) even 3(&e' Even t%e Re2(&ts se.- ti(n /e*ves n(t%in, (1tO<(1 .*n .%((se *n< ;1i/t-in+ .1st(3iQe)+ (& 3e3(&iQe) &e2(&t in <(1& .(32*n< ?i/e'

2' In t%e Av*i/*;/e Men1 Ite3s /ist+ se/e.t * ?e*t1&e <(1 =*nt t( *)) t( t%e !*v(&ites 3en1+ *n) t%en ./i.0 A))'

T%e ?e*t1&e *22e*&s in t%e C%(sen Men1 Ite3s /ist+ *s s%(=n in !i,1&e 28-#'

! i GURE 2 8-#

!A T t%e !*v(&ites 3en1 is ne*&/< e32t<+ =*itin, ?(& <(1 t( *)) <(1& ACCE 2&e?e&&e) ?e*t1&es *n) se/e.t &e2(&ts' On t%e (t%e& %*n)+ i.(ns /ist+ ?(& *n) T( &e3(ve *n ent&< ?&(3 t%e !*v(&ites 3en1+ it in t%e C%(sen Men1 Ite3s t%en ./i.0 Re3(ve' T( .%*n,e t%e (&)e& (? t%e ent&ies+ se/e.t t%e ent&< <(1 =*nt t( 3(ve+ *n) t%en ./i.0 M(ve U2 (& M(ve D(=n 1nti/ t%e ent&< is =%e&e <(1 =*nt it'

#' I? <(1 =*nt t( &e*&&*n,e t%e ent&ies+ se/e.t (ne *n) t%en ./i.0 M(ve D(=n 1nti/ its in t%e 2(siti(n <(1 =*nt'

!A T ACCE He&e *&e t%e ;*si. ste2s ?(& .1st(3iQin, t%e i.(n ;*&:

$(1 .*nt in)ent ent&ies (& *)) *n< 0in) (? se2*&*t(& t( %e/2 <(1 ?in) t%e (nes <(1 =*nt'

4' C/i.0 OK t( ./(se t%e )i*/(, ;(x'

1' C%((se @ie=>C1st(3 iQe I.(n B*&'

N(= =%en <(1 ./i.0 t%e !*v(&ites 3en1+ it )is2/*<s *// t%e ?e*t1&es <(1 *))e) t( it'

C1st(3iQin, t%e I.(n B*& T%e Q1i.0B((0s i.(n ;*& initi*//< in./1)es i.(ns t%*t (2en s(3e (? t%e 2&(,&*3s 2(21/*& ?e*t1&es+ /i0e t%e H(3e 2*,e+ t%e Re2(&t Cente&+ *n) (t%e&s+ )e2en)in, (n =%i.% e)iti(n (? t%e 2&(,&*3 <(1 1se' I? t%e H(3e 2*,e */=*<s see3s t( ;e %i))en ;e%in) seve&*/ (2en =in)(=s+ <(1 .*n 1se t%e i.(n ;*& inste*) t( *..ess <(1& ?*v(&ite ?e*t1&es+ 3e3(&iQe) &e2(&ts+ (& =in)(=s <(1 (2en (?ten' KW%en <(1 )is2/*< t%e i.(n ;*& ;< .%((sin, eit%e& @ie=>Ce?t I.(n B*& (& @ie=>T(2 I.(n B*&+ it &e3*ins (n t(2 (? *n< (2en =in)(=s in t%e 3*in Q1i.0B((0s =in)(=Oin./1)in, t%e H(3e 2*,e'L $(1 .*n .1st(3iQe t%e i.(n ;*& t( in./1)e D1st t%e ent&ies <(1 =*nt *n) .%*n,e its *22e*&*n.e in seve&*/ =*<s' KAn< .1st(3iQ*ti(ns <(1 3*0e *22/< t( ;(t% t%e t(2 *n) /e?t i.(n ;*&s'L

NOTE T%e /e?t i.(n ;*&+ =%i.% 3*)e its )e;1t in Q1i.0B((0s 201#+ 3*0es ?e*t1&es e*s< t( ?in) ;e.*1se <(1 .*n see ;(t% t%ei& i.(ns *n) t%ei& ?1// text /*;e/s' It */s( (??e&s seve&*/ (t%e& %*n)< ?e*t1&esN ?(& t%e ?1// st(&<+ see 2*,e #0' I? t%e /e?t i.(n ;*& t*0es 12 t(( 31.% s.&een &e*/ est*te+ ./i.0 t%e /e?t *&&(= *t t%e i.(n ;*&s t(2 &i,%t t( .(//*2se it' T( ex2*n) it+ ./i.0 t%e &i,%t *&&(= *t t%e t(2 (? t%e .(//*2se) i.(n ;*&'

I? <(1 1se t%e /e?t i.(n ;*& *n) t%e M< %(&t.1ts se.ti(n is )is2/*<e) *t t%e t(2 (? it+ <(1 .*n */s( &i,%t-./i.0 t%e C1st(3iQe %(&t.1ts /in0 *t t%e ;(tt(3 (? t%e M< %(&t.1ts /ist' I? t%e t(2 i.(n ;*& is visi;/e+ <(1 .*n &i,%t./i.0 it *n) .%((se C1st(3iQe I.(n B*&'

!A T W%*teve& ACCE &(1te <(1 1se+ Q1i.0B((0s (2ens t%e C1st(3iQe I.(n B*& )i*/(, ;(x' !EATURE

NOTE T%e i.(n ;*& %*s t( ;e visi;/e ;e?(&e <(1 .*n .1st(3iQe it' I? <(1 (2en t%e @ie= 3en1 =%en t%e i.(n ;*& is %i))en+ t%e C1st(3iQe I.(n B*& ent&< is )i33e)' i32/< .%((se @ie=>T(2 I.(n B*& (& @ie=>Ce?t I.(n B*& t( t1&n t%e ;*& ;*.0 (n+ *n) t%en .%((se @ie=>C1st(3iQe I.(n B*&'

2' In t%e C1st(3iQe I.(n B*& )i*/(, ;(x K!i,1&e 28-4L+ *)) s%(&t.1ts t( t%e i.(n ;*&+ &e3(ve i.(ns ?(& ?e*t1&es <(1 )(nt =*nt+ *n) e)it (& .%*n,e t%e (&)e& in =%i.% t%e< *22e*&+ *s )es.&i;e) in t%e ?(//(=in, se.ti(ns'

T%e t(2 i.(n ;*& *n) t%e /e?t i.(n ;*&s M< %(&t.1ts se.ti(n i33e)i*te/< &e?/e.t t%e .%*n,es <(1 3*0e in t%is )i*/(, ;(x'

#' T( s*ve <(1& .%*n,es+ ./i.0 OK'

#' I? <(1 =*nt t( &e*&&*n,e t%e ent&ies+ se/e.t (ne *n) t%en ./i.0

!A T ACCE

! i GURE 2 8-4 T%is )i*/(, ;(x /ets <(1 *)) i.(ns t( t%e i.(n ;*&+ &e3(ve t%e (nes ?(& ?e*t1&es <(1 )(nt =*nt+ *n) e)it *n ent&<s i.(n+ /*;e/+ (& )es.&i2ti(n' $(1 .*n */s( .%*n,e t%e (&)e& in =%i.% i.(ns *22e*&'

!A T ACCE

ADDING AND REMO@ING ICON I? <(1 0n(= =%i.% i.(ns <(1 =*nt *n) )(nt =*nt+ <(1 .*n 3*0e t%(se .%*n,es in (ne 3*&*t%(n sessi(n' i32/< (2en t%e C1st(3iQe I.(n B*& )i*/(, ;(x ;< .%((sin, @ie=>C1st(3iQe I.(n B*&+ *n) t%en )( t%e ?(//(=in,:

1' In t%e C1st(3iQe I.(n B*& )i*/(, ;(x+ se/e.t t%e ent&< t%*t <(1 =*nt t( ;e *;(ve (& t( t%e /e?t (? t%e ne= i.(n <(1&e *;(1t t( inse&t K)e2en)in, (n =%et%e& <(1 1se t%e /e?t i.(n ;*& (& t%e t(2 i.(n ;*&L'

I? <(1 1se t%e /e?t i.(n ;*&+ t%e i.(ns *22e*& in t%e s*3e (&)e& ;(xs I.(n B*& C(ntent /ist' T%e t(2 i.(n ;*&+ (n t%e (t%e& %*n)+ )is2/*<s t%e t(2 ite3 in t%e /ist (n its ?*& /e?t+ *n) t%e (t%e& ite3s t( t%e &i,%t (? t%*t' W%en <(1 se/e.t *n ent&< in t%e /ist *n) *)) *n i.(n+ Q1i.0B((0s inse&ts t%e ne= i.(n ;e/(= t%e se/e.te) ent&< in t%e I.(n B*& C(ntent /ist+ s( it *22e*&s ;e/(= t%e se/e.te) i.(n (n t%e /e?t i.(n ;*& (& t( t%e &i,%t (? t%e se/e.te) i.(n (n t%e t(2 i.(n ;*&'

!A T ACCE !EATURE

2' C/i.0 A))'

T%e A)) I.(n B*& Ite3 )i*/(, ;(x s%(=n in !i,1&e 28-6 (2ens'

#' In t%e /ist (n t%e A)) I.(n B*& Ite3 )i*/(, ;(xs /e?t+ ./i.0 t%e =in)(= (& ?e*t1&e <(1 =*nt t( *))+ /i0e C&e*te Inv(i.es t( (2en t%e C&e*te Inv(i.es =in)(=' Q1i.0B((0s *1t(3*ti.*//< se/e.ts *n i.(n in t%e /ist (? ,&*2%i.s *n) ?i//s in t%e C*;e/ *n) Des.&i2ti(n ;(xes' I? <(1 /i0e+ ./i.0 * )i??e&ent ,&*2%i. *n)G(& e)it t%e text in t%ese ;(xes t( .%*n,e t%e /*;e/ t%*t *22e*&s (n t%e i.(n ;*& (& t%e )es.&i2ti(n t%*t *22e*&s *s * t((/ti2 =%en <(1 21t <(1& .1&s(& (ve& t%e i.(n'

! i GURE 2 8-6 In t%e /ist (n t%e /e?t si)e (? t%e A)) I.(n B*& Ite3 )i*/(, ;(x+ se/e.t t%e ?e*t1&e <(1 =*nt t( *))' KI? <(1 )(nt see t%e ?e*t1&e <(1 =*nt+ s.&(//

!A T =it%in t%e /ist'L I? <(1 ACCE

4' C/i.0 OK t( *)) t%e ite3 t( t%e

=*nt t( .%*n,e t%e ite3s i.(n+ /*;e/+ (& )es.&i2ti(n+ ./i.0 * )i??e&ent i.(n in t%e /ist (? ,&*2%i.s (& t<2e t%e ne= text in t%e C*;e/ *n) Des.&i2ti(n ;(xes' Kee2 t%e C*;e/ text ;&ie?+ s( t%e /*;e/ isnt t&1n.*te) in t%e /e?t i.(n ;*& *n) )(esnt %(, s2*.e in t%e t(2 i.(n ;*&' W%*t <(1 t<2e in t%e Des.&i2ti(n ;(x 2(2s 12 *s * t((/ti2 =%en <(1 2(int <(1& .1&s(& *t t%e i.(n (n t%e t(2 i.(n ;*&'

TI5 ee 2*,e 80F t( /e*&n %(= t( *)) */3(st *n< Q1i.0B((0s =in)(= t( t%e i.(n ;*&+ even i? it )(esnt *22e*& in t%e A)) I.(n B*& Ite3 )i*/(, ;(xs /ist'

$(1 )(nt %*ve t( ./(se t%e C1st(3iQe I.(n B*& )i*/(, ;(x t( see <(1& .%*n,esO Q1i.0B((0s 3*0es t%e3 &i,%t *=*<'

6' Re2e*t ste2s 2E4 t( *)) 3(&e i.(ns t( t%e ;*&'

B*.0 in t%e C1st(3iQe I.(n B*& )i*/(, ;(x+ <(1 .*n &e*&&*n,e (& e)it t%e ent&ies *s ex2/*ine) in t%e ?(//(=in, 2*,es'

7' T( &e3(ve *n i.(n ?&(3 t%e ;*&+ si32/< se/e.t its ent&< in t%e C1st(3iQe I.(n B*& )i*/(, ;(x+ *n) t%en ./i.0 De/ete'

W%en <(1&e )(ne .1st(3iQin, t%e i.(n ;*&+ ./i.0 OK t( ./(se t%e C1st(3iQe I.(n B*& )i*/(, ;(x'

ADDING WINDOW OR RE5ORT TO THE ICON BAR T%e A)) I.(n B*& Ite3 )i*/(, ;(x )(esnt /ist eve&< Q1i.0B((0s =in)(=+ ;1t t%*t )(esnt 2&event <(1 ?&(3 *))in, =in)(=s t( t%e i.(n ;*&' On.e <(1 &e*/iQe t%*t <(1 (2en t%e s*3e =in)(= *,*in *n) *,*in+ <(1 .*n *)) *n i.(n ?(& it t( t%e i.(n ;*& =it%(1t even (2enin, t%e C1st(3iQe I.(n B*& )i*/(, ;(x' !(& ex*32/e+ <(1 .*n *)) *n i.(n ?(& * 3e3(&iQe) &e2(&t t%*t <(1ve .&e*te) K*n A..(1nts Re.eiv*;/e A,in, Det*i/ &e2(&t+ s*<L ;e.*1se &e2(&ts (2en in t%ei& (=n =in)(=s' He&es %(=:

1' O2en t%e =in)(= ?(& t%e ?e*t1&e (& &e2(&t <(1 =*nt t( *)) t( t%e i.(n ;*&+ *n) t%en .%((se @ie=>4A)) dT=in)(= n*3eU t( I.(n B*&+J =%e&e T=in)(= n*3eU is t%e n*3e (? t%e =in)(= <(1 D1st (2ene)+ *s in 4A)) dAGR A,in, Det*i/ t( I.(n B*&'J

T%e A)) Win)(= t( I.(n B*& )i*/(, ;(x (2ens'

NOTE I? t%e =&(n, =in)(= n*3e *22e*&s in t%e @ie= 3en1s A)) ent&<+ ;e s1&e t( *.tiv*te t%e =in)(= <(1 =*nt ;e?(&e .%((sin, t%e ent&< in t%e @ie= 3en1'

2' In t%e A)) Win)(= t( I.(n B*& )i*/(, ;(x+ ./i.0 t%e i.(n <(1 =*nt t( 1se *n)+ in t%e C*;e/ *n) Des.&i2ti(n ;(xes+ t<2e t%e text <(1 =*nt ?(& t%e i.(ns /*;e/ *n) t((/ti2'

In t%e /e?t i.(n ;*&+ t%e /*;e/ *22e*&s in t%e M< %(&t.1ts /ist' In t%e t(2 i.(n ;*&+ t%e /*;e/ *22e*&s ;e/(= t%e i.(n i? <(1 )is2/*< /*;e/s *s )es.&i;e) in t%e Ti2 (n 2*,e 809' In eit%e& i.(n ;*&+ t%e text in t%e Des.&i2ti(n ;(x *22e*&s *s * t((/ti2 =%en <(1 21t <(1& .1&s(& (ve& t%e i.(n' Kee2 t%e /*;e/ s%(&t *n) 1se t%e )es.&i2ti(n t( e/*;(&*te (n t%e =in)(= (& &e2(&ts .(ntents'

#' C/i.0 OK t( *)) t%e =in)(= (& &e2(&t t( t%e i.(n ;*&'

Q1i.0B((0s 2/1n0s t%e =in)(= (& &e2(&ts i.(n *t t%e &i,%t en) (? t%e t(2 i.(n ;*& (&+ i? <(1&e 1sin, t%e /e?t i.(n ;*&+ *t t%e ;(tt(3 (? t%e M< %(&t.1ts se.- ti(n' I? <(1 =*nt t%e i.(n s(3e=%e&e e/se+ .%((se @ie=>C1st(3iQe I.(n B*&+ *n) t%en &e2(siti(n it in t%e /ist K2*,e 809L'

CHANGING AN ICON A55EARANCE T( .%*n,e *n i.(n (& its *ss(.i*te) text+ in t%e C1st(3iQe I.(n B*& )i*/(, ;(x+ ./i.0 t%e i.(ns ent&<+ *n) t%en ./i.0 E)it' Q1i.0B((0s (2ens t%e E)it I.(n B*& Ite3 )i*/(, ;(x+ =%i.% /ets <(1 .%*n,e t%&ee ?e*t1&es (? e*.% i.(n:

CU TOMIMIN CHANGING THE ORDER O! ICON I? <(1 =*nt t( ,&(12 &e/*te) i.(ns+ <(1 .*n .%*n,e t%e (&)e& (? t%e ite3s in t%e i.(n ;*& *s ex2/*ine) in !i,1&e 28-7' !i,1&e 28-7 */s( s%(=s <(1 %(= t( *)) se2*&*t(&s t( 3*0e t%e ,&(12s st*n) (1t in t%e t(2 i.(n ;*&' KT%e /e?t i.(n ;*& )(esnt )is2/*< se2*&*t(&s+ s( <(1 .*n *)) t%e3 (n/< =%en t%e t(2 i.(n ;*& is )is2/*<e)'L T( 3*0e t%ese .%*n,es+ (2en t%e C1st(3iQe I.(n B*& )i*/(, ;(x'

: I.(n' In t%e i.(n /ist+ se/e.t t%e ,&*2%i. <(1 =*nt t( *22e*& (n t%e i.(n ;*&' $(1 .*nt )esi,n <(1& (=n i.(ns+ *n) Q1i.0B((0s )(esnt .*&e =%et%e& <(1 .%((se *n i.(n t%*t ?its t%e ?e*t1&e <(1&e *))in,' !(& inst*n.e+ *n i.(n =it% * .%e.0;((0 &e,iste& *n) 2en 3i,%t ;e ,(() ?(& W&itin, C%e.0s+ ;1t <(1 .(1/) .%((se t%e ?*1.et =it% * )&(2 (? =*te& i? <(1 2&e?e&'

: C*;e/' I? <(1 =*nt t( s%(&ten t%e i.(ns /*;e/ t( .(n)ense t%e t(2 i.(n ;*& K(& t( 2&event t%e /*;e/ ?&(3 ;ein, t&1n.*te) in t%e /e?t i.(n ;*&L+ in t%e C*;e/ ;(x+ t<2e t%e ne= text'

: Des.&i2ti(n' T( .%*n,e t%e text t%*t *22e*&s *s * t((/ti2 ?(& t%e i.(n+ in t%e Des.&i2ti(n ;(x+ t<2e <(1& (=n'

TI5 In t%e t(2 i.(n ;*&+ <(1 .*n sH1eeQe i.(ns t(,et%e& *n) &e)1.e t%e i.(n ;*&s %ei,%t ;< &e3(vin, i.(n /*;e/s' i32/< (2en t%e C1st(3iQe I.(n B*& )i*/(, ;(x *n) se/e.t t%e 4 %(= i.(ns (n/<J (2ti(n' Wit%(1t /*;e/s t( te// <(1 =%*t t%e i.(ns &e2&esent+ <(1 .*n see * %int ;< 2(intin, <(1& .1&s(& *t t%e i.(n t( )is2/*< its t((/ti2 )es.&i2ti(n' I? <(1 .%*n,e <(1& 3in) *n) =*nt t( )is2/*< /*;e/s *,*in+ se/e.t t%e 4 %(= i.(ns *n) textJ (2ti(n'

C1st(3iQin, t%e C(32*n< n*2s%(t

CU TOMIMIN T%e C(32*n< n*2s%(t K2*,e 42L )is2/*<s 0e< st*tisti.s *;(1t <(1& ;1siness in (ne .(nvenient )*s%;(*&) =in)(=' It %*s t%&ee t*;s s( <(1 .*n .%((se ?&(3 */3(st t=( )(Qen )i??e&ent vie=s (? ?in*n.i*/ st*t1s+ /i0e in.(3e *n) ex2ense t&en)s+ *..(1nt ;*/*n.es+ .1st(3e&s =%( (=e 3(ne<+ inv(i.e 2*<3ent st*t1s+ &e.eiv*;/es &e2(&ts+ *n) s( (n'

THE COM5AN$ NA5 HOT

T( .%*n,e t%e vie=s t%*t *22e*& in t%e C(32*n< n*2s%(t =in)(=+ ?i&st (2en t%e =in)(= ;< .%((sin, C(32*n<>C(32*n< n*2s%(t' Next+ ./i.0 t%e C(32*n<+ 5*<3ents+ (& C1st(3e& t*;+ *n) t%en ./i.0 A)) C(ntent ne*& t%e t(2-/e?t .(&ne& (? t%e =in)(=' T%e 4A)) .(ntent t( <(1& Tt*; n*3eU n*2s%(tJ 2*ne/ *22e*&s =it% t%e n*3e *n) * t%13;n*i/ (? e*.% vie= <(1 .*n .%((se+ *s s%(=n in !i,1&e 28-8'

CU TOMIMIN THE COM5AN$ NA5 HOT

! i GURE 2 8-7 T( 3(ve *n i.(n+ )&*, t%e )i*3(n) t( t%e /e?t (? its n*3e' D&*,,in, 12 (& )(=n in t%is /ist 3(ves t%e ite3 t( t%e /e?t (& &i,%t in t%e t(2 i.(n ;*&+ &es2e.tive/<' KIn t%e /e?t i.(n ;*&+ ite3s *22e*& in t%e s*3e (&)e& *s in t%is /ist'L T( *)) * se2*&*t(& ;et=een ,&(12s (? i.(ns in t%e t(2 i.(n ;*&+ se/e.t t%e /*st i.(n in t%e ,&(12+ *n) t%en ./i.0 A)) e2*- &*t(&' In t%e I.(n B*& C(ntent /ist+ t%e se2*&*t(& *22e*&s ;e/(= t%e ent&< <(1 se/e.te) *n) s%(=s 12 *s 4Ks2*.eL'J

He&es %(= <(1 .1st(3iQe t%e C(32*n< n*2s%(t:

: A)) * vie=' In t%e 4A)) .(ntentJ 2*ne/+ ./i.0 t%e A)) ;1tt(n t( t%e &i,%t (? t%e vie= <(1 =*nt+ *n) Q1i.0B((0s *))s it t( t%e ;()< (? t%e C(32*n< n*2s%(t' A?te& <(1 *)) * vie=+ its ;1tt(ns /*;e/ .%*n,es t( * ,&een .%e.03*&0 *n) t%e =(&) 4A))e)'J

CU TOMIMIN : Re3(ve * vie=' In t%e /(=e& 2*&t (? t%e =in)(=+ ./i.0 t%e C/(se ;1tt(n Kt%e RL *t its t(2-&i,%t .(&ne&+ *n) t%en ./i.0 OK in t%e 3ess*,e ;(x t%*t *22e*&s' KI? <(1 .%*n,e <(1& 3in) *;(1t )e/etin, t%e vie=+ inste*) (? ./i.0in, OK+ ./i.0 t%e R in t%e 3ess*,e ;(xs t(2 &i,%t inste*)'L

: Re2(siti(n * vie=' In t%e /(=e& 2*&t (? t%e =in)(=+ 21t <(1& .1&s(& (ve& t%e vie=s tit/e *n)+ =%en t%e .1&s(& .%*n,es t( * ?(1&-%e*)e) *&&(=+ )&*, t%e vie= t( its ne= /(.*ti(n in t%e C(32*n< n*2s%(t =in)(='

W%en t%e C(32*n< n*2s%(t s%(=s =%*t <(1 =*nt+ ./i.0 t%e )(=n *&&(= t( t%e &i,%t (? t%e A)) C(ntent /*;e/ t( ./(se t%e 4A)) .(ntent t( <(1& Tt*; n*3eU n*2s%(tJ 2*ne/' I? <(1 =*nt t( 1n)( t%e .%*n,es <(1ve 3*)e+ ./i.0 Rest(&e De?*1/t ;e/(= t%e t*;s *t t%e t(2 (? t%e =in)(='

CU TOMIMING !ORM

! i GURE 2 8-8 T%e vie=s t%*t t%e C(32*n< n*2s%(t (??e&s *&e .(33(n &e2(&ts t%*t ;1siness 3*n*,e&s &1n' $(1 .*nt *)) .1st(3 &e2(&ts (& ,&*2%s t( it+ s( inste*)+ *)) i.(ns ?(& .1st(3 &e2(&ts t( t%e !*v(&ites 3en1 K2*,e 80#L (& t%e i.(n ;*& K2*,e 806L ?(& e*s< *..ess'

CHA5teR 28: CU TOMIMING

199

C1st(3iQin, !(&3s

Eve&<t%in, <(1 )( s*<s s(3et%in, *;(1t <(1& ;1sinessOeven t%e ?(&3s <(1 1se' I? <(1 &1n * s3*// .(32*n< *n) )(nt %*ve * s2*&e se.(n) t( .1st(3iQe ?(&3s+ t%e ;1i/t-in Q1i.0B((0s inv(i.es *n) (t%e& ?(&3 te32/*tes =(&0 D1st ?ine' B1t i? <(1 =*nt ;1siness ?(&3s t%*t .(nve< <(1& sense (? st</e *n) *ttenti(n t( )et*i/+ .1st(3iQe)

200

QUICKBOOKs 2014: tHe MIssInG

CU TOMIMING !ORM

?(&3 te32/*tes *&e t%e =*< t( ,(' A ?(&3 te32/*te .(nt&(/s t%e *22e*&*n.e (? * s2e.i?i. t<2e (? ?(&3+ s1.% *s * 21&.%*se (&)e&+ inv(i.e+ (& .&e)it 3e3(N <(1 .*n s2e.i?< =%*t ?ie/)s *22e*& (n t%e ?(&3+ %(= t%e ?ie/)s *&e ?(&3*tte)+ *n) %(= t%e<&e /*i) (1t'

In Q1i.0B((0s+ t%e .1st(3iQ*ti(n <(1 .*n *22/< t( ?(&3 te32/*tes .(3es in seve&*/ s%*2es *n) siQes+ )es.&i;e) in )et*i/ in t%e se.ti(ns t%*t ?(//(=:

: B*si. .1st(3iQ*ti(n' $(1 .*n *)) * /(,( t( ?(&3s (& t1&n .(32*n< in?(&3*ti(n ?ie/)s (n (& (??+ )e2en)in, (n =%*t <(1& /ette&%e*) in./1)es' Aest%eti.s /i0e t%e .(/(& s.%e3e *n) ?(nts *&e */s( *t <(1& .(33*n)'

: C%*n,in, ?ie/)s' T( n(t.% 12 t%e .1st(3iQ*ti(n+ <(1 .*n .%((se t%e ?ie/)s t%*t *22e*& in ?(&3s %e*)e&s+ ?((te&s+ *n) .(/13ns' $(1 .*n */s( s2e.i?< s(3e 2&intin, (2ti(ns+ =%et%e& t( 2&int t&*i/in, Qe&(es+ *n) Ki? <(1 )is2/*< t&*i/in, Qe&(esL t%e 3ini313 n13;e& (? )e.i3*/ 2/*.es' T( /e*&n *// t%ese t&i.0s+ see 4A))iti(n*/ C1st(3iQ*ti(nJ (n 2*,e 818'

: Desi,nin, ?(&3 /*<(1t' T%e 1/ti3*te in ?(&3 .1st(3iQ*ti(n+ Q1i.0B((0s C*<(1t Desi,ne& ,ives <(1 ?1// .(nt&(/ (ve& ?(&3 )esi,n' $(1 .*n *)) ?ie/)s *n) i3*,es+ 2/1n0 t%e3 =%e&e <(1 =*nt+ *n) ?(&3*t t%e3 *s <(1 2/e*se' !(& ex*32/e+ <(1 .*n &esiQe *n) &e2(siti(n ?ie/)s t( e32%*siQe t%e ;*/*n.e )1e' T( /e*&n %(= t( ?ine-t1ne ?(&3s *n) ;1i/) t%e3 ?&(3 s.&*t.%+ see A22en)ix E (n t%is ;((0s Missin, CD 2*,e *t Y==='3issin,3*n1*/s'.(3G.)s'Z

: !(&3 )esi,ns' T%e Q1i.0B((0s !(&3s C1st(3iQ*ti(n (n/ine t((/ %e/2s <(1 2&()1.e .(nsistent+ 2&(?essi(n*/-/((0in, ;1siness ?(&3s ;< .&e*tin, * ?(&3 )esi,n ?(& <(1& .(32*n< ?i/e' Un/i0e * ?(&3 te32/*te+ t%e Q1i.0B((0s !(&3 C1st(3iQ*ti(n t((/ %e/2s <(1 .&e*te * ?(&3 )esi,n t%*t s2e.i?ies t%e *22e*&*n.eOin./1)in, t%e ;*.0,&(1n) K/i0e * =*te&3*&0L+ /(,(+ .(/(&s+ ?(nts+ *n) t%e ?(&3*t (? t%e ,&i) t%*t %(/)s <(1& )*t*O(? *n< ?(&3' Be.*1se * ?(&3 )esi,n *22/ies t( *n< ?(&3+ it s2e.i?ies (n/< ?(&3 ?(&3*ttin,+ n(t t%e ?ie/)s .(nt*ine) in * 201 CHA5teR 28: CU TOMIMING

?(&3 (& =%e&e ?ie/)s *&e /(.*te)' Usin, t%e (n/ine t((/ is * ste2-;<-ste2 2&(.ess t%*ts e*s< t( ?(//(=+ *n) =%en <(1&e )(ne+ <(1 .*n s*ve t%e )esi,n *n) *22/< it t( *// t%e ?(&3s in <(1& Q1i.0B((0s .(32*n< ?i/e in (ne ?e// s=((2' !&(3 t%en (n+ <(1 .%((se t%e ?(&3s <(1 =*nt t( 1se *s <(1 =(1/) n(&3*//< K2*,e 221L'

)esi,n t( <(1& ?(&3s (& *22/< <(1& (&i,in*/ )esi,n t( ne= ?(&3s' E*.% ti3e <(1 2*< S4'99+ <(1 st*&t * 70-)*< 2e&i() in =%i.% <(1 .*n e)it <(1& )esi,n *n) *22/< it t( *n< ?(&3'

NOTE D(nt ex2e.t 3i&*./es ?&(3 ?(&3 )esi,ns' T%e ?(&3*ttin, <(1 .*n .%((se is /i3ite)' I? <(1 =*nt t( ,et ?*n.<+ 1se t%e .1st(3iQ*ti(n t((/s =it%in Q1i.0B((0s+ =%i.% *&e )es.&i;e) in t%e ?(//(=in, se.ti(ns *n) in (n/ine A22en)ix E+ =%i.% is *v*i/*;/e ?&(3 t%is ;((0s Missin, CD 2*,e *t Y==='3issin,3*n1*/s'.(3G.)s'Z

A/t%(1,% <(1 .*n 1se t%e )esi,ns <(1 .&e*te *s /(n, *s <(1 /i0e+ (n.e <(1 *22/< * )esi,n t( * .(32*n< ?i/e+ <(1 %*ve (n/< #0 )*<s t( e)it <(1& )esi,n+ .&e*te ne= (nes+ *n) *22/< t%e3 t( <(1& ?(&3s' A?te& t%*t+ <(1// 2*< S4'99 t( *22/< * ne= 202

QUICKBOOKs 2014: tHe MIssInG

t*&tin, =it% *n Existin, Te32/*te in Q1i.0B((0s

CU TOMIMIN G

One =*< t( ;1i/) <(1& (=n ?(&3s is t( st*&t =it% * te32/*te t%*t .(3es =it% Q1i.0- B((0s (& 1se *n(t%e& .1st(3iQe) te32/*te t%*t <(1ve 21t t(,et%e&' W%et%e& <(1 2/*n t( 3*0e 3in(& *)D1st3ents (& 3*D(& &evisi(ns+ <(1 =(nt %*ve t( st*&t ?&(3 s.&*t.%' KT( /e*&n %(= t( .1st(3iQe * te32/*te =%i/e <(1&e in t%e 3i))/e (? * t*s0 /i0e .&e*tin, *n inv(i.e+ see t%e ;(x (n 2*,e 814'L

He&es %(= t( e)it *n existin, te32/*te:

1' C%((se Cists>Te32/*tes'

Q1i.0B((0s (2ens t%e Te32/*tes =in)(=+ =%i.% )is2/*<s ;1i/t-in te32/*tes *n) *n< t%*t <(1ve .&e*te)' I? <(1&e /((0in, ?(& * s2e.i?i. t<2e (? ?(&3 t( st*&t =it%+ t%e T<2e .(/13n )is2/*<s /*;e/s s1.% *s Inv(i.e *n) C&e)it Me3('

2' In t%e N*3e .(/13n+ ./i.0 t%e te32/*te <(1 =*nt t( e)it+ *n) t%en 2&ess Ct&/IE t( (2en t%e B*si. C1st(3iQ*ti(n )i*/(, ;(x K!i,1&e 28-9L'

$(1 .*n */s( ./i.0 t%e te32/*tes n*3e *n) t%en ./i.0 Te32/*tes>E)it Te32/*te'

#' In t%e B*si. C1st(3iQ*ti(n )i*/(, ;(x+ ./i.0 M*n*,e Te32/*tes'

T%e M*n*,e Te32/*tes )i*/(, ;(x *22e*&s+ *n) Q1i.0B((0s *1t(3*ti.*//< se/e.ts t%e n*3e (? t%e te32/*te <(1&e e)itin,'

TI5 I? <(1 eve& =*nt t( &en*3e * te32/*te+ (2en t%e M*n*,e Te32/*tes )i*/(, ;(x *s )es.&i;e) *;(ve+ .%((se t%e te32/*te in t%e e/e.t Te32/*te /ist *n) t%en+ (n t%e )i*/(, ;(xs &i,%t+ t<2e t%e ne= n*3e in t%e Te32/*te N*3e ;(x'

CU TOMIMIN

4' In t%e M*n*,e Te32/*tes )i*/(, ;(x+ ;e/(= t%e e/e.t Te32/*te /ist+ ./i.0 C(2<+ &en*3e t%e .(2< <(1 D1st .&e*te)+ *n) t%en ./i.0 OK'

W%en <(1 ./i.0 C(2<+ Q1i.0B((0s *1t(3*ti.*//< ?i//s in t%e Te32/*te N*3e ;(x (n t%e &i,%t si)e (? t%e )i*/(, ;(x =it% 4C(2< (?: Tte32/*teU'J T<2e (ve& t%is text t( n*3e t%e te32/*te s(3et%in, 3e*nin,?1/+ *n) t%en ./i.0 OK t( &et1&n t( t%e B*si. C1st(3iQ*ti(n )i*/(, ;(x' T%is =*<+ <(1 .*n 0ee2 t%e e)ite) te32/*te (& ,( ;*.0 t( t%e (&i,in*/'

6' B*.0 in t%e B*si. C1st(3iQ*ti(n )i*/(, ;(x+ 3*0e t%e .%*n,es <(1 =*nt'

!(& ;*si. .1st(3iQ*ti(n inst&1.ti(ns+ see t%e next se.ti(n' T( /e*&n %(= t( .%*n,e t%e ?ie/)s (n * te32/*te+ see 2*,e 818' An)+ ?(& ?1// /*<(1t inst&1.ti(ns+ see A22en)ix E (n t%is ;((0s Missin, CD 2*,e *t Y==='3issin,3*n1*/s'.(3G.)s'Z

7' W%en t%e te32/*te /((0s t%e =*< <(1 =*nt+ in t%e B*si. C1st(3iQ*ti(n )i*/(, ;(x+ ./i.0 OK'

t*&tin, =it% *n Existin, Te32/*te in Q1i.0B((0s !ORM

CU TOMIMIN G

!REQUENTC$ A KED QUE TION

E)itin, * Te32/*te W%i/e $(1 W(&0

Ive .&e*te) *n inv(i.e+ *n) t%e ?(&3 2&evie= )(esnt /((0 t%e =*< I =*nt' Is t%e&e * =*< t( .%*n,e t%e ?(&3 te32/*te =it%(1t /e*vin, t%e C&e*te Inv(i.es =in)(=V H*22i/<+ <es' I? <(1&e in t%e 3i)st (? .&e*tin, * t&*ns*.ti(n *n) &e*/iQe <(1 nee) t( 3()i? < t%e ?(&3s te32/*te+ <(1 .*n .1st(3iQe t%e te32/*te =it%(1t inte& ?e&in, =it% t%e t&*ns*.ti(n-in-2&(,&ess' In t%e t&*ns*.ti(n =in)(= KC&e*te Inv(i.es+ ?(& inst*n.eL+ 3*0e s1&e t%*t t%e te32/*te <(1 =*nt t( 1se K*n) 3()i?<L *22e*&s in t%e Te32/*te ;(x' I? it )(esnt+ ./i.0 t%e )(=n *&&(= (n t%e &i,%t si)e (? t%e ;(x+ *n) t%en .%((se t%e (ne <(1 =*nt' T( .1st(3iQe t%e te32/*te+ ./i.0 t%e =in)(=s !(&3*ttin, t*; K!i,1&e 28-FL+ *n) t%en ./i.0 M*n*,e Te32/*tes' In t%e M*n*,e Te32/*tes =in)(=+ ./i.0 OK t( (2en t%e B*si. C1st(3iQ*ti(n

)i*/(, ;(x K)es.&i;e) ;e/(=L' !&(3 t%e&e+ <(1 .*n *..ess t%e A))iti(n*/ C1st(3iQ*ti(n )i*/(, ;(x ?(& 3i))/e-(?-t%e-&(*) .%*n,es K2*,e 818L *n) C*<(1t Desi,ne& ?(& *)v*n.e) .1st(3- iQ*ti(n Ksee (n/ine A22en)ix EL' T%e !(&3*ttin, t*;s C1st(3iQe Desi,n ;1tt(n (2ens * =e; ;&(=se& t( t%e Q1i.0B((0s !(&3s C1st(3iQ*ti(n t((/' KI? <(1 (2en t%is ;&(=se& in*)ve&tent/<+ si32/< ./(se it *n) t%en .%((se t%e ?e*t1&e <(1 =*nte) (n t%e !(&3*ttin, t*;'L A =(&) (? =*&nin,: W(&0in, (n * te32/*te *n) * t&*ns*.ti(n *t t%e s*3e ti3e .*n (ve&t*x <(1& ;&*in (& * .(321te& t%*ts /(= (n s<ste3 &es(1&.es' T( 0ee2 t%in,s st&*i,%t *n) &1nnin, s3((t%/<+ .(nsi)e& ?inis%in, t%e t&*ns*.ti(n ?i&st *n) t%en e)itin, t%e te32/*te' A?te& t%e te32/*te is t%e =*< <(1 =*nt it+ <(1 .*n &e(2en t%e t&*ns*.ti(n =in)(=+ )is2/*< t%e t&*ns*.ti(n <(1 =*nt+ *n) t%en 2&int (& e3*i/ it'

CU TOMIMIN

! i GURE 2 8-F T( 2&evie= * ?(&3 ;e?(&e <(1 2&int it+ in t%e t&*ns*.- ti(n =in)(= K/i0e C&e*te Inv(i.es+ s%(=n %e&eL+ ./i.0 t%e !(&3*ttin, t*; *n) t%en ./i.0 5&evie=' I? t%e ?(&3 )(esnt /((0 t%e =*< <(1 =*nt+ &e2e*t t%e te32/*te .1st(3iQ*ti(n ste2s t( .%*n,e it' W%en <(1&e )(ne t=e*0in, t%e te32/*te+ ./i.0 t%e t&*ns*.ti(n =in)(=s M*in t*;+ *n) t%en ./i.0 t%e 5&int i.(n'

B*si. C1st(3iQ*ti(n

CU TOMIMIN G

Q1i.0B((0s B*si. C1st(3iQ*ti(n )i*/(, ;(x K!i,1&e 28-9L /ets <(1 2e&?(&3 t%e 3(st .(33(n t<2es (? ?(&3 .%*n,es+ =%i/e t%e ?*n.ie& (2ti(ns st*< %i))en 1n/ess <(1 *s0 ?(& t%e3' KT%e 2&evi(1s se.ti(n ex2/*ins %(= t( (2en t%is )i*/(, ;(x *n) se/e.t * te32/*te'L T%e n*3e (? t%e te32/*te <(1&e .1st(3iQin, *22e*&s *t t%e t(2-/e?t .(&ne& (? t%e )i*/(, ;(x+ D1st ;e/(= t%e e/e.te) Te32/*te /*;e/' KIts * ,(() i)e* t( ve&i?< t%*t t%e te32/*te <(1&e *;(1t t( e)it is t%e (ne <(1 =*nt'L T%is se.ti(n =*/0s <(1 t%&(1,% <(1& ;*si. (2ti(ns'

NOTE T%e B*si. C1st(3iQ*ti(n )i*/(, ;(x in./1)es * 5&evie= 2*ne (n its &i,%t si)e s( <(1 .*n see i? <(1& te32/*te .%*n,es *&e =%*t <(1 =*nt' On t%e (t%e& %*n)+ t( 2&evie= t%e ?(&3 ?(& * t&*ns*.ti(n /i0e *n inv(i.e <(1&e *;(1t t( sen)+ in t%e t&*ns*.ti(ns =in)(=+ ./i.0 t%e !(&3*ttin, t*; Ks%(=n in !i,1&e 28-FL+ *n) t%en ./i.0 5&evie='

ADDING A COGO A))in, * /(,( t( * Q1i.0B((0s te32/*te .*n t1&n 2/*in 2*2e& int( * )e.ent-/((0in, )(.13ent+ *n) its t%e (n/< =*< t( )is2/*< <(1& .(32*n< /(,( (n * ?(&3 <(1 sen) *s * 5D! ?i/e' He&es =%*t <(1 )(:

1' In t%e B*si. C1st(3iQ*ti(n )i*/(, ;(x+ t1&n (n t%e 4Use /(,(J .%e.0;(x'

T%e e/e.t I3*,e )i*/(, ;(x (2ens' Q1i.0B((0s sets t%e 4!i/es (? t<2eJ ;(x t( A// I3*,e !i/es+ s( <(1// see *n< 0in) (? ,&*2%i. ?i/e in t%e se/e.te) ?(/)e&' KC*te& (n+ i? <(1 =*nt t( .%*n,e t%e i3*,e <(1 .%(se+ ./i.0 t%e e/e.t C(,( ;1tt(n in t%e B*si. C1st(3iQ*ti(n )i*/(, ;(x'L

2' In t%e e/e.t I3*,e )i*/(, ;(x+ n*vi,*te t( t%e ?(/)e& t%*t .(nt*ins <(1& /(,( ?i/e+ *n) t%en )(1;/e./i.0 t%e ?i/en*3e' In t%e 3ess*,e ;(x t%*t *22e*&s te//in, <(1 t%*t Q1i.0B((0s =i// .(2< <(1& i3*,e+ ./i.0 OK'

CU TOMIMIN In t%e B*si. C1st(3iQ*ti(n )i*/(, ;(x+ t%e ?i/es n*3e *n) siQe *22e*& t( t%e &i,%t (? t%e 4Use /(,(J .%e.0;(x+ *s !i,1&e 28-9 s%(=s' In t%e )i*/(, ;(xs 5&evie= 2*ne+ Q1i.0B((0s 21ts <(1& /(,( in t%e t(2-/e?t .(&ne& (? t%e ?(&3'

! i GURE 2 8-9 I? <(1 2&int s(3e ?(&3s (n .(32*n< /ette&%e*) *n) sen) (t%e&s vi* e3*i/+ .&e- *te t=( te32/*tes ?(& t%e ?(&3O(ne =it% <(1& /(,( *n) (ne =it%(1t' T%en+ =%en <(1 .&e*te t%e inv(i.e (& (t%e& t&*ns*.ti(n+ .%((se t%e te32/*te t%*t 3*t.%es t%e =*< <(1 2/*n t( sen) t%e )(.13ent'

CU TOMIMIN B*si. C1st(3iQ*ti(n G ?(/)e& t%*t !ORM NOTE Q1i.0B((0s .(2ies t%e /(,( ?i/e int( * s1;?(/)e& =it%in t%e %(/)s <(1& .(32*n< ?i/e' !(& inst*n.e+ i? <(1& .(32*n< ?i/e is n*3e) D(1;/eT&(1;/e'H;= *n) &esi)es in t%e ?(/)e& C:eQBC(32*n<!i/es+ Q1i.0B((0s .&e*tes t%e ?(/)e& C:eQBC(32*n<!i/eseD(1;/eT&(1;/e I3*,es *n) 2/*.es t%e .(2< (? t%e /(,( ?i/e t%e&e' I? <(1 )e.i)e t( e)it <(1& (&i,in*/ /(,( ?i/e+ ;e s1&e t( .(2< t%e e)ite) ?i/e int( t%is s1;?(/)e&'

#' I? <(1 =*nt t( &e2(siti(n t%e /(,(+ )( s( =it%in t%e C*<(1t Desi,ne& Ksee A22en)ix E+ (n/ineL'

4' W%en t%e /(,( /((0s ,(()+ 2&(.ee) t( *n(t%e& .1st(3iQ*ti(n in t%e B*si. C1st(3iQ*ti(n )i*/(, ;(x (& ./i.0 OK t( ./(se t%e )i*/(, ;(x'

TI5 I? * /(,( t%*t <(1 *))e) )is*22e*&s ?&(3 t%e te32/*te+ )(nt 2*ni.Osi32/< &e2e*t t%e ste2s *;(ve t( *)) t%e /(,( t( t%e te32/*te *,*in' I? t%e /(,( sti// )(esnt *22e*&+ exitin, *n) &est*&tin, Q1i.0B((0s s%(1/) s(/ve t%e 2&(;/e3'

A55C$ING A COCOR CHEME I? <(1&e e*,e& t( s%(= (?? <(1& ne= .(/(& 2&inte&+ <(1 .*n .%*n,e t%e .(/(& (? t%e /ines *n) text (n t%e ?(&3' In t%e B*si. C1st(3iQ*ti(n )i*/(, ;(xs e/e.t C(/(& .%e3e )&(2-)(=n 3en1+ .%((se t%e (ne <(1 =*nt+ *n) t%en ./i.0 A22/< C(/(& .%e3e' T%e 5&evie= 2*ne s%(=s t%e Te.%ni.(/(& &es1/ts'

CHANGING !ONT

$(1 .*n .%*n,e ?(nts in * te32/*te t( 3*0e t%e3 e*sie& t( &e*) *n)G(& 3(&e *t- t&*.tive' K$(1 .*n CU TOMIMIN */s( .%*n,e t%e ?(nt ?(& * sin,/e (;De.t in * ?(&3+ *s )es.&i;e) in (n/ine A22en)ix E'L Q1i.0B((0s )ivi)es t%e text (n ?(&3s int( .*te,(&ies: Tit/e+ C(32*n< N*3e+ C(32*n< A))&ess+ C*;e/s+ D*t*+ 1;t(t*/s C*;e/+ *n) T(t*/ C*;e/' T%e C*;e/s .*te,(&< .(nt&(/s t%e ?(nt ?(& *// t%e ?ie/) /*;e/s (n t%e ?(&3N t%e D*t* .*te,(&< .%*n,es t%e ?(nt ?(& t%e v*/1es+ /i0e ite3 )es.&i2ti(n *n) 2&i.e'

T( .%*n,e t%e ?(nt ?(& * text .*te,(&<+ in t%e B*si. C1st(3iQ*ti(n )i*/(, ;(xs C%*n,e !(nt !(& /ist+ se/e.t t%e .*te,(&<+ *n) t%en ./i.0 C%*n,e !(nt' T%e )i*/(, ;(x t%*t (2ens %*s *// t%e 1s1*/ ?(nt ?(&3*ttin, (2ti(ns+ D1st /i0e t%e (nes <(1 see =%en <(1 ?(&3*t * &e2(&t K2*,e 704L' KI? <(1 se/e.te) * .(/(& s.%e3e+ t%e ?(nt is set t( t%*t s.%e3es .(/(& *n) <(1 .*nt .%*n,e it'L W%en <(1&e ?inis%e)+ ./i.0 OK' B*.0 in t%e B*si. C1st(3iQ*ti(n )i*/(, ;(x+ .%e.0 (1t t%e 5&evie= 2*ne t( see t%e &es1/ts'

INCCUDING BA IC COM5AN$ AND TRAN ACTION IN!ORMATION In t%e B*si. C1st(3iQ*ti(n )i*/(, ;(xs C(32*n< A T&*ns*.ti(n In?(&3*ti(n se.- ti(n+ Q1i.0B((0s *1t(3*ti.*//< t1&ns (n t%e C(32*n< N*3e *n) C(32*n< A))&ess .%e.0;(xes+ =%i.% is 2e&?e.t i? <(1 2&int (n 2/*in 2*2e&' B1t i? <(1 %*ve /ette&%e*) =it% <(1& .(32*n< n*3e *n) *))&ess (n it+ ;e s1&e t( t1&n t%ese .%e.0;(xes (??' T%e (t%e& .%e.0;(xes /et <(1 *)) <(1& .(32*n<s 2%(ne n13;e&+ ?*x n13;e&+ e3*i/ *))&ess+ *n) =e;site *))&ess' T%ese v*/1es .(3e ?&(3 t%e .(32*n< in?(&3*ti(n <(1 ente&e)N t( e)it t%e3+ .%((se C(32*n<>M< C(32*n< *n) t%en+ in t%e )i*/(, ;(x t%*t *22e*&s+ ./i.0 t%e E)it ;1tt(n Kits i.(n /((0s /i0e * 2en.i/L'

I? <(1&e * Q1i.0B((0s *)3inist&*t(&+ <(1 .*n 3()i?< <(1&

CU TOMIMIN G

t(3iQ*ti(n )i*/(, ;(x' i32/< ./i.0 U2)*te In?(&3*ti(n t( (2en t%e C(32*n< In?(&3*ti(n )i*/(, ;(x'

Re3e3;e& t%e st*t1s st*32s t%*t Q1i.0B((0s *))s t( ?(&3s+ s1.% *s t%e =(&) 45AID+J =%i.% *22e*&s *s * =*te&3*&0 (n *n inv(i.e =%en <(1ve &e.eive) t%e 2*<3entV Q1i.0B((0s t1&ns (n t%e 5&int t*t1s t*32 .%e.0;(x initi*//<+ s( t%(se =*te&3*&0s *22e*& =%en <(1 2&int ?(&3s' I? <(1 )(nt =*nt t( 2&int t%ese st*t1s st*32s+ t1&n (?? t%is .%e.0;(x'

A))iti(n*/ C1st(3iQ*ti(n At t%e ;(tt(3 (? t%e B*si. C1st(3iQ*ti(n )i*/(, ;(x+ ./i.0in, A))iti(n*/ C1st(3- iQ*ti(n )is2/*<sO <(1 ,1esse) itOt%e A))iti(n*/ C1st(3iQ*ti(n )i*/(, ;(x+ =%i.% in./1)es seve&*/ t*;s ?(& 2i.0in, t%e ?ie/)s <(1 =*nt (n t%e te32/*te *n) =%en t%e< s%(1/) *22e*&' T%e t*;s in t%is )i*/(, ;(x *&e t%e s*3e ?(& eve&< t<2e (? ?(&3 te3- 2/*te+ 1n/ess <(1 .&e*te *n inv(i.e ?(&3 *n) %*ve t%e 5&(,&ess Inv(i.in, 2&e?e&en.e t1&ne) (n K2*,e 769L' In t%*t .*se+ Q1i.0B((0s *))s t%e 5&(, C(/s t*;+ *s s%(=n in !i,1&e 28-10+ s( <(1 .*n 2i.0 t%e .(/13ns <(1 =*nt t( *)) ?(& 2&(,&ess ;i//in,'

NOTE I? <(1 t&< t( .1st(3iQe (ne (? Int1its ;1i/t-in ?(&3 te32/*tes+ <(1 3i,%t see * =*&nin, t%*t t%e te32/*te is )esi,ne) ?(& 1se =it% Int1its 2&e2&inte) ?(&3s' In t%*t .*se+ in t%e C(.0e) Te32/*te 3ess*,e ;(x+ ./i.0 M*0e * C(2< s( <(1 .*n .1st(3iQe * .(2< (? t%e te32/*te' T%*t =*<+ i? <(1 )e.i)e t( 1se Int1it 2&e2&inte) ?(&3s+ <(1 .*n sti// se/e.t t%e (&i,in*/ te32/*te'

! i GURE 2 8-10 T( in./1)e * ?ie/) (ns.&een+ t1&n (n its .&een .%e.0;(x' T( 2&int * ?ie/)+ t1&n (n its 5&int .%e.0;(x'

 I? <(1&e * t%*t Q1i.0B((0s <(1 .*n 3()i?< <(1& T%e Tit/e ;(xes s%(= t%e text *22e*&s *)3inist&*t(&+ *s t%e ?ie/) /*;e/s' Q1i.0B((0s ?i//s t%e3 in =it% eit%e& t%e ?ie/)s n*3e (& * /*;e/ t%*t i)enti?ies t%e t<2e (? ?(&3+ s1.% *s Inv(i.e ?(& t%e De?*1/t Tit/e ?ie/)' I? <(1 /i0e+ <(1 .*n e)it t%ese /*;e/s'

CU TOMIMIN G

NOTE (3e (? t%e .%e.0;(xes *&e )i33e) i? * .%(i.e )(esnt 3*0e sense' !(& ex*32/e+ t%e .%e.0;(x ?(& )is2/*<in, t%e 5&(De.tGB(; (ns.&een is )i33e) ;e.*1se t%e C&e*te Inv(i.es =in)(= K*n) (t%e& =in)(=sL in./1)es t%e C1st(3e&:B(; ?ie/)+ =%i.% te//s <(1 t%e s*3e t%in,'

CU TOMIMING !ORM

E*.% t*; &e/*tes t( * )i??e&ent *&e* (? t%e ?(&3' ettin, 12 t%e ?ie/)s (n t%e t*;s is st&*i,%t?(&=*&)+ ;1t * ?e= (? t%e3 %*ve ext&* ?e*t1&es:

: He*)e&' T%e ?ie/)s (n t%is t*; *22e*& *t t%e t(2 (? t%e ?(&3 D1st *;(ve t%e t*;/e *&e*' T%e 3(&e .(33(n ?ie/)s ?(& t%e t<2e (? ?(&3 <(1&e .1st(3iQin, K/i0e D*te+ Bi// T(+ 5'O' N('+ *n) Te&3s ?(& *n inv(i.eL *&e t1&ne) (n *1t(3*ti.*//<' At t%e ;(tt(3 (? t%e /ist+ <(1 .*n t1&n (n t%e .%e.0;(xes ?(& .1st(3 ?ie/)s <(1ve .&e*te) t( in./1)e t%e3 (n <(1& ?(&3s'

: C(/13ns' T%ese ?ie/)s *22e*& *s .(/13ns in t%e t*;/e *&e* (? * ?(&3+ /i0e t%e ite3 )es.&i2ti(n+ H1*ntit<+ &*te+ *n) *3(1nt ?(& e*.% /ine ite3 in *n inv(i.e' In *))iti(n t( s2e.i?<in, =%et%e& t%e< *22e*& (ns.&een *n)G(& =%en 2&inte)+ <(1 .*n s2e.i?< t%e (&)e& (? t%e .(/13ns ;< ?i//in, in t%e O&)e& ;(xes =it% n13;e&s st*&tin, *t 1 ?(& t%e ?i&st ?ie/)' I? * ?ie/) isnt in./1)e) in t%e ?(&3+ Q1i.0B((0s 21ts * Qe&( in its O&)e& ;(x'

: !((te&' T%e ?ie/)s t%*t *22e*& in t%e ?(&3s ?((te& Kt%e *&e* ;e/(= its t*;/eL in./1)e Mess*,e+ */es T*x+ T(t*/+ *n) s( (n' !(& *n inv(i.e+ i? <(1 =*nt t( in./1)e t%e t(t*/ ;*/*n.e ?(& * .1st(3e&Oin./1)in, ;(t% t%e .1&&ent ;*/*n.e *n) t%e 2&evi(1s ;*/*n.eOt1&n (n t%e C1st(3e& T(t*/ B*/*n.e .%e.0;(x' T%e 4C(n, textJ ;(x /ets <(1 *)) * s1;st*nti*/ ;/(.0 (? text t( * ?(&3+ /i0e * /e,*/ )is./*i3e& (& (t%e& /en,t%< n(te' I? <(1 *)) t%is ?ie/) t( * ?(&3+ t%e text in it *22e*&s (n/< (n t%e 2&inte) ve&si(n+ n(t (ns.&een'

: 5&int' $(1 .*n set 12 2&inte& (2ti(ns ?(& )i??e&ent t<2es (? ?(&3s ;< .%((sin, !i/e>5&inte& et12+ se/e.tin, t%e ?(&3+ *n) t%en .%((sin, t%e settin,s <(1 =*nt K2*,e 290L' On t%is t*;+ Q1i.0B((0s *1t(3*ti.*//< se/e.ts t%e 4Use T?(&3U 2&inte& settin,s ?&(3 5&inte& et12J (2ti(n+ =%i.% 3e*ns it 1ses t%(se 2&inte& settin,s' B1t i? <(1 %*ve * s2e.i*/ ?(&3 t%*t )(esnt 1se t%e s*3e 2&int settin,s *s t%e (t%e& te32/*tes in t%*t .*te,(&<+ se/e.t t%e 4Use s2e.i?ie) 2&inte& settin,s ;e/(= ?(& t%is T?(&3UJ (2ti(n inste*)+ *n) t%en .%((se t%e (&ient*ti(n+ n13;e& (? .(2ies+ *n) 2*2e& siQe ?(& D1st t%*t ?(&3'

Q1i.0B((0s *1t(3*ti.*//< t1&ns (n t%e 45&int 2*,e n13;e&s (n ?(&3s =it% 3(&e t%*n 2 2*,esJ .%e.0;(x' I? <(1 ;i// t( ?&*.ti(ns (? *n %(1&+ t1&n (n t%e 5&int T&*i/in, Me&(s .%e.0;(x+ =%i.% *))s Qe&(s *n) * )e.i3*/ 2(int s( t%*t =%(/e n13;e& *n) )e.i3*/ H1*ntities *// /ine 12'

(;vi(1s t*s0s /i0e Ne=+ E)it Te32/*te+ *n) De/ete Te32/*te+ t%is 3en1 in./1)es (2ti(ns ?(& (t%e& %e/2?1/ t%in,s <(1 .*n )( =it% te32/*tes' T%is se.- ti(n )es.&i;es %(= t( 3*n*,e <(1& te32/*tes+ *n) t%e ;(x (n 2*,e 819 )es.&i;es %(= t( )(=n/(*) 2&e3*)e te32/*tes'

M*n*,in, Te32/*tes T%e Te32/*tes =in)(= KCists>Te32/*te sL in./1)es ?e*t1&es ?(& 3*n*,in, t%e te3- 2/*tes <(1 .&e*te' In t%*t =in)(=+ ./i.0 Te32/*tes *n) t%en .%((se *n (2ti(n ?&(3 t%e 3en1' Besi)es

I? <(1 =*nt t( 2&evie= te32/*tes ;e?(&e <(1 .%((se (ne t(

CU TOMIMIN G

*n< te32/*te (? t%e t<2e <(1 =*nt KInv(i.es+ 51&.%*se O&)e&s+ *n) s( (nL+ *n) t%en 2&ess Ct&/IE' In t%e B*si. C1st(3iQ*ti(n )i*/(, ;(x+ ./i.0 M*n*,e Te32/*tes t( see * /ist (? *// t%e te32/*tes (? t%e s*3e t<2e *s t%e (ne <(1 se/e.te) in t%e Te32/*tes =in)(=' i32/< ./i.0 * te32/*tes n*3e t( see * 2&evie= (? it in t%e M*n*,e Te32/*tes )i*/(, ;(xs 5&evie= 2*ne'

5OWER U ER CCINIC

Te32/*tes Wit%(1t Te)i13

*< <(1 ?in) Q1i.0B((0s ;1i/t-in te32/*tes ;(&in,+ ;1t <(1 )(nt %*ve t%e ti3e (& )esi,n 0n(=-%(= t( 21t t(,et%e& te32/*tes (? <(1& (=n' In t%*t .*se+ <(1 .*n )(=n/(*) s2i??< te32/*tes ?&(3 t%e Q1i.0B((0s =e;site' !(& ex*32/e+ .(nt&*.- t(&s .*n .%((se inv(i.e te32/*tes =it% * )&i// (& t*2e 3e*s1&e in t%e ;*.0,&(1n)' In t%e Te32/*tes Cist =in)(=+ ./i.0 Te32/*tes>D(=n/(*) Te32/*tes' T%e 2&(,&*3 (2ens * ;&(=se& =in)(= t( t%e !(&3s

se.ti(n (? t%e Q1i.0B((0s Ci;&*&<' $(1 .*n se*&.% ?(& ?(&3 te32/*tes *n) s2e.i?< t%e t<2e (? ?(&3' W%en <(1 ?in) * te32/*te <(1 /i0e+ ./i.0 its D(=n/(*) /in0 t( s*ve t%e te32/*tes ex2(&t ?i/e K=%i.% %*s * ')es ?i/e extensi(nL (n <(1& .(321te&' B*.0 in Q1i.0B((0s Te32/*tes =in)(=+ ./i.0 Te32/*tes>I32(&t' In t%e e/e.t !i/e t( I32(&t )i*/(, ;(x t%*t *22e*&s+ se/e.t t%e ?i/e <(1 )(=n/(*)e)+ *n) t%en ./i.0 O2en'

CO5$ING A TEM5CATE C(2<in, * te32/*te ;e?(&e <(1 st*&t e)itin, it is */=*<s * ,(() i)e*+ in .*se <(1& e)its ,( *=&< *n) <(1 =*nt t%e (&i,in*/ ;*.0' $(1 .*n .&e*te * .(2< (? * te32/*te in t=( =*<s:

CHA5teR 28: CU TOMIMING

208

CU TOMIMIN C1st(3iQ*ti(n I? <(1 =*nt t()i*/(, 2&evie= te32/*tes ;e?(&e <(1 .%((se (ne t( : In t%e B*si. ;(x K2*,e 81#L+ ./i.0 M*n*,e Te32/*tes' In t%eG e/e.t Te32/*te /ist+ ./i.0 t%e te32/*tes n*3e+ *n) t%en ./i.0 t%e C(2< ;1tt(n ;e/(= t%e /ist' Q1i.0B((0s *))s t%e .(2< t( t%e /ist *n) n*3es it 4C(2< (?: Tte32/*teU'J T( &en*3e t%e .(2<+ (n t%e &i,%t si)e (? t%e M*n*,e Te32/*tes =in)(=+ t<2e t%e ne= n*3e in t%e Te32/*te N*3e ;(x *n) t%en ./i.0 OK'

: In t%e Te32/*tes =in)(=+ se/e.t t%e te32/*te <(1 =*nt t( .(2<+ *n) t%en ./i.0 Te32/*tes>D12/i.*te' T%e e/e.t Te32/*te T<2e )i*/(, ;(x *22e*&s+ =%i.% /ets <(1 .%((se *n< t<2e (? te32/*te ?(& t%e )12/i.*te+ &e,*&)/ess (? =%*t t%e (&i,in*/ te32/*te t<2e is' K!(& ex*32/e+ <(1 .*n )12/i.*te *n inv(i.e te32/*te ;1t s2e.i?< t%*t t%e .(2< is * s*/es &e.ei2t inste*)'L W%en <(1 ./i.0 OK in t%e e/e.t Te32/*te T<2e )i*/(, ;(x+ Q1i.0B((0s *))s t%e )12/i.*te t( t%e /ist =it% 4C(2< (?:J in ?&(nt (? t%e (&i,in*/s n*3e' T( &en*3e t%e .(2<+ &i,%t-./i.0 it in t%e /ist *n) .%((se E)it Te32/*te' In t%e B*si. C1st(3iQ*ti(n )i*/(, ;(x+ ./i.0 M*n*,e Te32/*tes+ t<2e t%e ne= n*3e in t%e Te32/*te N*3e ;(x+ *n) t%en ./i.0 OK'

WARNING I? <(1 .(2< * te32/*te t( 1se *s * ;*sis ?(& * ne= (ne <(1 =*nt t( .&e*te+ ;e s1&e t( e)it t%e .(2<s n*3e t( i)enti?< =%*t t%e ?(&3 )(es+ s1.% *s Inv(i.eN(C(,( ?(& t%e (ne <(1 2&int (n /ette&%e*)' I? <(1 .(2< * te32/*te *s * ;*.012 in .*se <(1 3*n,/e t%e (&i,in*/+ ?i&st .%e.0 t%*t t%e .(2< is =%*t <(1 =*nt' KT%e =(&)s 4C(2< (?:J t%*t Q1i.0B((0s *))s t( t%e ;e,innin, (? t%e te32/*tes n*3e te//s <(1 t%*t its * ;*.012'L A?te& <(1ve 3()i?ie) t%e (&i,in*/ te32/*te *n) <(1&e .(32/ete/< .(n?i)ent t%*t t%e e)ite) te32/*te is .(&&e.t+ <(1 .*n )e/ete t%e .(2< t( 0ee2 <(1& te32/*te /ist ti)<'

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CU TOMIMING !ORM

DECETING OR HIDING A TEM5CATE $(1 .*n )e/ete (n/< t%e te32/*tes <(1 .&e*te <(1&se/?' T( )( s(+ ./i.0 (ne in t%e Te32/*tes =in)(=+ *n) t%en ./i.0 Te32/*tes>De/ete Te32/*te' I? <(1 t&< t( )e/ete * ;1i/t-in Q1i.0B((0s te32/*te+ t%e 2&(,&*3 te//s <(1 t%*t <(1&e (1t (? /1.0'

B1t <(1 .*n %i)e ;1i/t-in te32/*tes i? <(1 )(nt =*nt t%e3 t( *22e*& in t%e Te32/*tes Cist' T%e 2&(.ess is D1st /i0e 3*0in, * .1st(3e&+ ven)(&+ (& inv(i.e ite3 in*.tive' T( )( s(+ in t%e Te32/*tes =in)(=+ se/e.t t%e te32/*te+ *n) t%en ./i.0 Te32/*tes>M*0e Te32/*te In*.tive' $(1 .*n t%en &e*.tiv*te it ;< ?i&st t1&nin, (n t%e 4In./1)e in*.tiveJ .%e.0;(x *t t%e ;(tt(3 (? t%e =in)(= t( )is2/*< *// te32/*tes+ *n) t%en ./i.0in, t%e R t( t%e /e?t (? t%e te32/*tes n*3e'

ERCHANGING TEM5CATE BETWEEN COM5AN$ !ICE I? <(1 =*nt t( t&*)e ?(&3 te32/*tes ;et=een .(32*n< ?i/es+ <(1 .*n ex2(&t t%e3 ?&(3 (ne .(32*n< ?i/e *n) i32(&t t%e3 int( *n(t%e&' He&es %(=:

1' T( .&e*te * ?(&3 te32/*te ex2(& t ?i/e+ in t%e Te32/*tes Cist =in)(= KCists>Te32/*tesL+ se/e.t t%e te32/*te <(1 =*nt t( ex2(&t *n) t%en ./i.0 Te32/*tes>Ex2(&t'

T%e 4 2e.i?< !i/en*3e ?(& Ex2(&tJ )i*/(, ;(x (2ens'

2' N*vi,*te t( t%e ?(/)e& =%e&e <(1 =*nt t( s*ve t%e ?i/e+ *n) in t%e 4!i/e n*3eJ ;(x+ t<2e * n*3e ?(& t%e ?i/e'

Q1i.0B((0s *1t(3*ti.*//< sets t%e 4 *ve *s t<2eJ ;(x t( 4Te32/*te !i/es

KX'DE L+J =%i.% is =%*t <(1 =*nt'

2' D(1;/e-./i.0 t%e te32/*te ?i/e <(1 =*nt t( i32(&t+ *n) <(1&e )(ne'

W(&0in, =it% !(&3 Desi,ns #' W%en eve&<t%in, /((0s ,(()+ ./i.0 *ve' Its *s e*s< *s (ne+ t=(+ t%&ee+ ?(1& t( ;1i/) * )esi,n t%*t <(1 .*n *22/< t( *// <(1& ?(&3s' On.e <(1 .&e*te * )esi,n+ <(1 s*ve it t( <(1& (n/ine Int1it *..(1nt K=%i.% is ?&eeL' T%en <(1 .*n *22/< t%e )esi,n t( *n< (& *// (? t%e ?(&3s in <(1& Q1i.0B((0s .(32*n< ?i/e' T%is se.ti(n )es.&i;es %(= t( *..ess Q1i.0B((0s !(&3 Desi,n t((/ *n) *22/< ?(&3 )esi,ns'

A?te& <(1ve s*ve) t%e te32/*tes t( * ?i/e+ si32/< (2en t%e (t%e& .(32*n< ?i/e in Q1i.0B((0s+ *n) t%en i32(&t t%e te32/*te ?i/e /i0e s(:

NOTE $(1 .*nt */=*<s 1se ?(&3 )esi,ns ?(& ?&ee' A?te& * #0- (& 70-)*< =in)(=+ <(1 %*ve t( 2*< t( *22/< t%e3 (& .&e*te ne= (nes' ee 2*,e 812 ?(& )et*i/s'

1' In t%e Te32/*tes =in)(=+ .%((se Te32/*tes>I32 (&t'

T%e 4 e/e.t !i/e t( I32(&tJ )i*/(, ;(x (2ens'

$(1 %*ve t=( =*<s t( (2en * ;&(=se& =in)(= t( t%e Q1i.0B((0s !(&3s C1st(3- iQ*ti(n t((/:

CU TOMIMING !ORM

: T%e Te32/*tes =in)(=' C%((se Cists>Te32/*tes t( (2en t%e Te32/*tes =in)(=' T%e&e+ ./i.0 Te32/*tes>C&e*te !(&3 Desi,n' A ;&(=se& (2ens t( t%e Q1i.0B((0s !(&3s C1st(3iQ*ti(n s.&een+ s%(=n in !i,1&e 28-11' : A t&*ns*.ti(n =in)(=' T( .&e*te * ne= ?(&3 )esi,n+ ./i.0 t%e t&*ns*.ti(n =in)(=s !(&3*ttin, t*;+ *n) t%en ./i.0 C1st(3iQe Desi,n>C1st(3iQe Desi,n+ *n) t%e Q1i.0B((0s !(&3s C1st(3iQ*ti(n s.&een (2ens in * ;&(=se& =in)(=' T( *22/< * ?(&3 )esi,n <(1ve */&e*)< .&e*te)+ .%((se C1st(3iQe Desi,n>A22/< *ve) Desi,n inste*)N t%en+ in t%e ;&(=se& =in)(= t%*t (2ens+ /(, int( <(1& (n/ine Int1it *..(1nt'

! i GURE 2 8-11 T( .&e*te * ?(&3 )esi,n+ si32/< .%((se * ;*.0,&(1n) *n) *)) * /(,(N s2e.i?< .(/(&s *n) ?(ntsN 2i.0 * ,&i) st</eN *n) t%en .(n?i&3 *n) *22/< <(1& .%*n,es' T( 2&(.ee) t( t%e next ste2 in t%e )esi,n 2&(.ess+ ./i.0 t%e Next ;1tt(n' I? <(1ve */&e*)< .&e*te) * ?e= )esi,n 3*ste&2ie.es+ ./i.0 t%e M< *ve) Desi,ns /in0 *t t%e t(2 (? t%e =in)(= *n) /(, int( <(1& Int1it *..(1nt' $(1 .*n *2- 2/< t%(se )esi,ns t( (t%e& ?(&3s+ e)it t%e )esi,ns+ (& ,et &i) (? t%e3' CHA5teR 28: CU TOMIMING 209

CREATING A !ORM DE IGN T%e&es n( /i3it t( t%e n13;e& (? ?(&3 )esi,ns <(1 .*n .&e*te+ =%i.% is 2e&?e.t ?(& in)e?*ti,*;/e ent&e2&ene1&s =it% seve&*/ s3*// .(32*nies t( t%ei& .&e)it' KT%e )e- si,ns <(1 .&e*te *&e st(&e) (n/ine+ =%e&e*s t%e ?(&3 te32/*tes <(1 *22/< )esi,ns t( &esi)e in <(1& .(32*n< ?i/e (n <(1& .(321te&'L

He&es %(= t( .&e*te * ?(&3 )esi,n:

1' O2en t%e Q1i.0B((0s !(&3s C1st(3iQ*ti(n s.&een *s )es.&i;e) in t%e 2&evi(1s se.ti(n'

T%e s.&een t%*t *22e*&s in./1)es C(32*n< C(,( *n) 4 e/e.t * B*.0,&(1n)J se.ti(ns (n t%e /e?t *n) * 2&evie= *&e* (n t%e &i,%t'

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2' T( *)) * /(,( t( <(1& ?(&3+ in t%e C(32*n< C(,( se.ti(n+ ./i.0 A))'

T%e C(,( U2/(*) =in)(= *22e*&s' C/i.0 B&(=se+ *n) t%e 4C%((se !i/e t( U2/(*)J )i*/(, ;(x (2ens' N*vi,*te t( t%e ?(/)e& t%*t .(nt*ins t%e i3*,es ?(& <(1& .(3- 2*n< ?i/e K2*,e 816L+ se/e.t t%e /(,( ?i/e <(1 =*nt+ *n) t%en ./i.0 O2en' B*.0 in t%e C(,( U2/(*) =in)(=+ ./i.0 U2/(*)+ *n) Q1i.0B((0s ,(es t( =(&0 12/(*)in, *n) .(nve&tin, <(1& i3*,e' W%en its )(ne+ <(1 see t%e U2/(*) C(,( 5&evie= =in)(=+ =%e&e <(1 .*n ,ive <(1& /(,( * n*3e' C/i.0 A)) *n) t%e /(,( *22e*&s *t t%e t(2 /e?t (? t%e ?(&3 in t%e 2&evie= =in)(=' KI? <(1 =*nt t( &e2(siti(n t%e /(,(+ <(1 .*n )( t%*t *?te& <(1 *22/< t%e ?(&3 )esi,n t( * te32/*te' ee (n/ine A22en)ix E t( /e*&n %(='L

I? <(1ve */&e*)< 12/(*)e) * /(,(+ in t%e C(,( U2/(*) =in)(=+ ./i.0 t%e 4Use * 2&evi(1s/< 12/(*)e) /(,(J /in0 inste*) *n) t%en .%((se t%e /(,(' K$(1 %*ve t( si,n int( <(1& Int1it *..(1nt t( *..ess /(,(s <(1ve 12/(*)e) *n) )esi,ns <(1ve s*ve)'L T%e e/e.t C(,( s.&een *22e*&s' T1&n (n t%e &*)i( ;1tt(n ?(& t%e /(,( <(1 =*nt+ *n) t%en ./i.0 4A22/< e/e.te) C(,( t( 5&()1.t'J

#' C/i.0 t%e i.(n ?(& t%e ;*.0,&(1n) <(1 =*nt t( 1se'

T%e 4 e/e.t * B*.0,&(1n)J se.ti(n (? t%e s.&een s%(=s *// t%e &e*)<-3*)e ;*.0,&(1n)s t%*t Int1it (??e&s' I? <(1 =*nt t( see t%e ;*.0,&(1n)s )esi,ne) ?(& )i??e&ent in)1st&ies+ ./i.0 t%e )(=n *&&(= t( t%e &i,%t (? t%e In)1st&< ;(x *n) .%((se *n (2ti(n' I? <(1 1se /ette&%e*) (& si32/< 2&e?e& * ;/*n0 ;*.0,&(1n)+ ./i.0 t%e B/*n0 ;*.0,&(1n) i.(n Kit *22e*&s (n t%e ?i&st 2*,e =%en t%e In)1st&< ;(x is set t( %(= A// B*.0,&(1n)sL'

A ?e= se.(n)s *?te& <(1 ./i.0 * ;*.0,&(1n)+ it *22e*&s in t%e 2&evie= (? <(1& ?(&3 )esi,n (n t%e &i,%t si)e (? t%e =in)(=' $(1// see *n (&*n,e i.(n ;e/(= s(3e (? t%e ;*.0,&(1n)s' C/i.0 (ne (? t%ese i.(ns t( see 3*t.%in, ;1siness ?(&3s+ s1.% *s ;1siness .*&)s *n) &et1&n *))&ess /*;e/s+ t%*t <(1

.*n 21&.%*se i? <(1 1se t%*t ;*.0,&(1n)'

;*si.: Desi,n De?*1/t Kt%e .(/(&s t%*t Int1it se/e.te)L+ ;/*.0+ (& seve&*/ s%*)es (? ,&*<'

7' In t%e 4Ove&*// ?(ntJ )&(2-)(=n /ist+ .%((se t%e ?(nt <(1 =*nt t( 1se' 4' C/i.0 Next t( 2&(.ee) t( ste2 2: C(/(&s A !(nts'

8' T( .(nt&(/ =%*t in?(&3*ti(n *22e*&s in <(1& )esi,n+ t1&n t%e .%e.0;(xes ?(& .(32*n< ?ie/)s (n (& (??'

T%e s.&een t%*t *22e*&s /ets <(1 .%((se .(/(&s *n) ?(nts ?(& t%e enti&e )esi,n *n) t%e .(32*n< in?(&3*ti(n t%*t <(1 =*nt t( in./1)e (n t%e ?(&3'

A// t%e .(32*n< ?ie/)s Kn*3e+ *))&ess+ 2%(ne+ ?*x+ e3*i/+ *n) =e;siteL *&e t1&ne) (n initi*//<' T%ese ?ie/)s *22e*& *t t%e t(2 /e?t (? t%e ?(&3 2&evie=' $(1

6' In t%e 4!(nt A ,&i) .(/(&sJ )&(2-)(=n /ist+ .%((se t%e .(/(& s.%e3e <(1 =*nt'

$(1& .(/(& .%(i.es *&e H1ite

.*n .%*n,e t%e ?(nt ?(& <(1& .(32*n< n*3e *n) *))&ess ;< ./i.0in, t%e .(&- &es2(n)in, 4C%*n,e ?(ntJ /in0'

CU TOMIMIN G

NOTE I? <(1 t1&n (n t%e 4I 1se =in)(= enve/(2es =it% 3< Q1i.0B((0s ?(&3sJ .%e.0;(x+ t%e !(&3 Desi,n t((/ 2(siti(ns <(1& .(32*n< n*3e *n) *))&ess s( t%e<// *22e*& in t%e &et1&n *))&ess =in)(= (? enve/(2es t%*t <(1 (&)e& ?&(3 Int1it'

F' C/i.0 Next t( 2&(.ee) t( ste2 #: G&i) t</e' ./i.0 Next'

e/e.t t%e (2ti(n ?(& t%e ,&i) st</e <(1 =*nt+ *n) t%en

T%e G&i) t</e s.&een )is2/*<s seve&*/ (2ti(ns ?(& %(= t*;/es in <(1& ?(&3s .*n *22e*&' T%e st</es s2e.i?< =%et%e& .(/13ns *n) &(=s %*ve ;(&)e&s *&(1n) t%e3 *n) =%et%e& t%e t*;/e %e*)in,s *&e s%*)e)'

9' C/i.0 Next t( 2&(.ee) t( ste2 4: C(n?i&3 A A22/<'

I? <(1 )(nt /i0e =%*t <(1 see in t%e 2&evie= *&e*+ ./i.0 B*.0 t( &et1&n t( 2&evi- (1s ste2s *n) 3*0e t%e .%*n,es <(1 =*nt'

10' W%en <(1& )esi,n /((0s ,(()+ ./i.0 Next'

I? <(1 .&e*te) t%is )esi,n (& *n(t%e& (ne 3(&e t%*n #0 )*<s *,(+ * s.&een *2- 2e*&s t%*t s*<s <(1ve 2*sse) t%e #0-)*< 2e&i() ?(& 3()i?<in, t%e )esi,n ?(& ?&ee' T( s*ve *n) *22/< t%e )esi,n+ ./i.0 B1< N(= t( 2*< S4'99' KA?te& <(1 )( t%*t+ <(1 %*ve 70 )*<s t( .%*n,e <(1& )esi,n (& *22/< it t( te32/*tes'L

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211

CU TOMIMIN .*n .%*n,e t%e ?(nt ?(& <(1& .(32*n< n*3e *n) *))&ess ;< G ./i.0in, t%e .(&- &es2(n)in, ?(ntJt%e /in0'?ee t( 3()i?< (& *22/< <(1& I? <(1&e =it%in t%e #0- (& 70-)*< =in)(= (& 4C%*n,e <(1 D1st 2*i) )esi,n+ t%e A22/< Desi,n 5*,e s.&een *22e*&s *n) *s0s i? <(1&e &e*)< t( *22/< <(1& )esi,n t( <(1& Q1i.0B((0s ?(&3s' T( *22/< t%e )esi,n t( ?(&3s in <(1& .(32*n< ?i/e+ .(ntin1e =it% t%e next ste2 in t%is /ist' T( s*ve t%e )esi,n ;1t 0ee2 <(1& ?(&3s in Q1i.0B((0s *s t%e< *&e+ ./i.0 N( T%*n0s'

11' T( *22/< <(1& )esi,n t( <(1& ?(&3s in Q1i.0B((0s+ ./i.0 C(ntin1e'

T%e A22/< Desi,n )i*/(, ;(x *22e*&s *n) *1t(3*ti.*//< se/e.ts t%e .1st(3 te32/*tes ?&(3 <(1& .(32*n< ?i/e' I? <(1 )(nt =*nt t( *22/< t%e )esi,n t( * te32/*te+ t1&n its .%e.03*&0 (??' C/i.0 e/e.t A// (& C/e*& A// t( se/e.t (& )ese/e.t *// t%e te32/*tes in t%e /ist' I? <(1 =*nt t( see *// t%e te32/*tes in <(1& .(32*n< ?i/e+ in./1)in, ;1i/t-in (nes+ ./i.0 %(= A// Te32/*tes'

12' T( *22/< t%e )esi,n t( t%e se/e.te) te32/*tes+ ./i.0 A22/<'

T%e Desi,n A22/ie) )i*/(, ;(x *22e*&s+ te//in, <(1 t%*t Q1i.0B((0s %*s *22/ie) t%e )esi,n t( t%e ?(&3s <(1 se/e.te)' KBe%in) t%e s.enes+ Q1i.0B((0s .&e*tes .(2ies (? t%e te32/*tes <(1 se/e.te) *n) *22/ies t%e )esi,n t( t%e .(2ies'L C/i.0 OK t( ./(se it'

B*.0 in Q1i.0B((0s+ <(1// see t%e ne= te32/*tes in <(1& Te32/*tes Cist' C((0 ?(& te32/*tes =%(se n*3es ;e,in =it% 4M<Desi,n+J =%i.% is <(1& ./1e t%*t t%e te32/*tes %*ve * ?(&3 )esi,n *22/ie) t( t%e3'

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CU TOMIMING !ORM

1#' In t%e ;&(=se& =in)(=+ in t%e *ve Desi,n On/ine s.&een+ t<2e * n*3e ?(& t%e )esi,n <(1 .&e*te)+ *n) t%en ./i.0 *ve'

*vin, <(1& )esi,n /ets <(1 *22/< it t( (t%e& ?(&3s in t%e ?1t1&e (& t( ?(&3s in (t%e& .(32*n< ?i/es' W%en <(1 ./i.0 *ve+ <(1// see * 3ess*,e ;(x t%*t *s0s i? <(1 /i0e t%e )esi,n' T%e 3ess*,e ;e,ins =it% t%e *ss1&*n.e t%*t <(1 .*n 1se <(1& )esi,ns *s /(n, *s <(1 /i0e' H(=eve&+ <(1 t%en /e*&n t%*t <(1 %*ve (n/< #0 )*<s t( e)it (& .&e*te ne= )esi,ns *n) *22/< t%e3 t( <(1& ?(&3s *t n( .%*&,e' A?te& t%*t+ <(1// 2*< S4'99 2e& )esi,n t%*t <(1 *22/< t( <(1& ?(&3s =%et%e& <(1 e)it (ne (? <(1& existin, )esi,ns (& .&e*te *n) *22/< * ne= (ne' T%e )i*/(, ;(x )is2/*<s t%e ?i&st )*te <(1 *22/ie) t%e )esi,n t( t%e ?(&3s in <(1& .(32*n< ?i/e *n) t%e /*st )*te <(1 .*n .%*n,e it *t n( .%*&,e'

I? <(1 )(nt =*nt t( s*ve t%e )esi,n+ ./i.0 N( T%*n0s inste*)' I? <(1 .%(se * )esi,n t%*t .*3e =it% 3*t.%in, ite3s+ <(1& ;&(=se& =in)(= (2ens *n) )is2/*<s 3*t.%in, ite3s ?(& t%e ?(&3 <(1 )i)nt s*ve' in.e <(1 )i)nt s*ve t%e ?(&3+ <(1 .*n si32/< ./(se <(1& ;&(=se& =in)(= t( i,n(&e t%e s*/es 2it.%'

MANAGING !ORM DE IGN I? <(1ve s*ve) (ne (& 3(&e ?(&3 )esi,ns+ <(1 .*n 1se t%e3 (n (t%e& ?(&3s+ e)it t%e3+ (& )e/ete t%e3' He&es =%*t <(1 )(:

1' In t%e Te32/*tes Cist =in)(= KCists>Te32/*tesL+ ./i.0 Te32/*tes>C&e*te !(&3 Desi,n'

A ;&(=se& =in)(= (2ens t( t%e Q1i.0B((0s !(&3s C1st(3iQ*ti(n s.&een'

CHA5teR 28: CU TOMIMING

21#

NOTE T( *22/< * ?(&3 )esi,n t( ?(&3s in * )i??e&ent .(32*n< ?i/e+ (2en t%*t .(32*n< ?i/e ;e?(&e /*1n.%in, t%e !(&3 Desi,n t((/'

te32/*tes in t%e .(32*n< ?i/e <(1 .1&&ent/< %*ve (2en+ ./i.0 t%e 4Re-*22/< t( !(&3sJ /in0'

T%e A22/< Desi,n )i*/(, ;(x *22e*&s *n) *1t(3*ti.*//< se/e.ts t%e .1st(3 te32/*tes ?&(3 <(1& .(32*n< ?i/e' C%((se t%e ?(&3s t( =%i.% <(1 =*nt t( *22/< t%e )esi,n K*s )es.&i;e) in ste2 11 (n 2*,e 82#L+ *n) t%en ./i.0 A22/<'

4' In t%e *ve) !(&3s Desi,n =in)(=+ ./i.0 E)it t( )is2/*< t%e C1st(3iQe M< !(&3s s.&een+ (& ./i.0 Re3(ve t( )e/ete t%e s*ve) ?(&3 )esi,n ?&(3 <(1& *..(1nt'

2' C/i.0 t%e M< *ve) Desi,ns /in0'

W%en <(1&e )(ne+ ./(se t%e ;&(=se& =in)(='

I? * /(,in 2*,e *22e*&s+ ?i// in <(1& Int1it *..(1nt 1se& ID *n) 2*ss=(&)+ *n) t%en ./i.0 i,n In' T%e *ve) !(&3 Desi,ns s.&een *22e*&s' E*.% s*ve) )esi,n in./1)es t%e n*3e *n) * t%13;n*i/ (? t%e se/e.te) ;*.0,&(1n)'

#' T( *22/< t%e )esi,n t( 214

QUICKBOOKs 2014: tHe MIssInG

CHA5TER 2F Kee2in, $(1& Q1i.0B((0s D*t* e.1&e

(1& Q1i.0B((0s &e.(&)s *&e in)is2ens*;/e' T%e< %e/2 <(1 inv(i.e .1st(3e&s *n) 2*< ;i//s+ *n) */s( 2&(vi)e t%e in?(&3*ti(n <(1 nee) t( 2&e2*&e <(1& t*x &et1&ns *n) 2/*n ?(& t%e ?1t1&e' A .(32*n< ?i/e $ )(es s( 31.%+ <et 3*n< .(32*nies )(nt t*0e t%e ti3e t( 0ee2 t%ei& ?in*n.i*/ )*t* s*?e *n) se.1&e'

C(sin, )*t* t( * %*&) )is0 .&*s% is * s%(.0 t( <(1& ?in*n.i*/ s<ste3 *s =e// *s <(1& .(321te&s' B1t %*vin, s(3e(ne e3;eQQ/e 3(ne< ?&(3 <(1& *..(1nts .(1/) sen) <e*&s (? %*&) =(&0 )(=n t%e )&*in' 5&(te.tin, <(1& Q1i.0B((0s )*t* t*0es s( /itt/e ti3e t%*t t%e&es n( ex.1se ?(& n(t )(in, it' KIn *))iti(n t( Q1i.0B((0s se.1&it<+ )(nt ?(&,et .(33(n-sense se.1&it< /i0e /(.0in, t%e )((& t( <(1& (??i.e'L 21#

CHA5TER I? <(1&e t%e 1nt&1stin, t<2e (& si32/< %*ve n( (ne e/se t( )( <(1& ;((00ee2in,+ <(1 .*n s0i2 t%is .%*2te&s )is.1ssi(n (? .&e*tin, 1se&s *n) settin, 12 1se& 2e&3is- si(ns' T%e *)3inist&*t(& /(,in is *// <(1 nee) t( =(&0 (n <(1& .(32*n< ?i/eO*n) Q1i.0B((0s .&e*tes t%*t *1t(3*ti.*//<' A/t%(1,% <(1 3i,%t n(t /et (t%e& 2e(2/e *..ess <(1& ?in*n.i*/ )*t*+ t%*t )(esnt 3e*n t%*t s(3e(ne =(nt t&< t( *..ess it =it%(1t <(1& 2e&3issi(n' G(() .(321te& se.1&it< 3e*s1&es /i0e ?i&e=*//s+ 12-t(-)*te *ntivi&1s s(?t=*&e+ *n) 2*ss=(&)s t%*t st&*n,e&s .*nt ,1ess ,( * /(n, =*< t(=*&) 2&eventin, 1n*1t%(&iQe) ?i))/in, =it% <(1& ?in*n.es'

W%en <(1 %*ve seve&*/ 2e(2/e =(&0in, (n <(1& .(32*n< ?i/e+ se.1&it< is * ;it t&i.0ie&' E*.% 2e&s(n =%( *..esses <(1& ?in*n.i*/ )*t* is * 2(tenti*/ 2&(;/e3+ =%et%e& in- tenti(n*/ (& in*)ve&tent' B< settin, 12 1se&s in Q1i.0B((0s *n) s2e.i?<in, =%i.% *&e*s (? t%e 2&(,&*3 t%e< .*n *..ess+ <(1 .*n )e/e,*te =(&0 t( (t%e&s =it%(1t =(&&<in, *;(1t se.1&it< H1ite s( 31.%' Wit% t%e *1)it t&*i/ t%*t Q1i.0B((0s 0ee2s K2*,e 449L+ eve&< t&*ns*.ti(n t%*ts 3()i?ie) (& )e/ete) is t%e&e ?(& <(1 t( &evie='

214

QUICKBOOKs 2014: tHe MIssInG

ADMINI TRATOR ETTING U5

ettin, U2 t%e A)3inist&*t(&

In Q1i.0B((0s+ t%e *)3inist&*t(& is *//-2(=e&?1/' On/< s(3e(ne =%( /(,s in =it% *)3inist&*t(& 2&ivi/e,es .*n .&e*te ne= 1se&s+ *ssi,n 2e&3issi(ns *n) 2*ss=(&)s t( (t%e& 1se&s+ *n) set .(32*n< 2&e?e&en.es' T%is se.ti(n ex2/*ins %(= t( *ssi,n t%e *)3inist&*t(&s 1se& n*3e *n) 2*ss=(&)+ *n) t1&n (n t%e ?e*t1&e ?(& 2&(te.t- in, <(1& .1st(3e&s .&e)it .*&) in?(&3*ti(n Ki? <(1 *..e2t .&e)it .*&) 2*<3entsL'

NOTE A/t%(1,% Q1i.0B((0s )(esnt *s0 <(1 t( set t%e *)3inist&*t(& 2*ss=(&)+ <(1 s%(1/) )( t%*t &i,%t *=*<' I? <(1 )(nt+ *n<(ne =%( (2ens <(1& .(32*n< ?i/e is *1t(3*ti.*//< /(,,e) in *s t%e *)3inist&*t(&+ =it% ?1// *..ess t( eve&< ?e*t1&e (? Q1i.0B((0s *n) eve&< ;<te (? <(1& Q1i.0B((0s )*t*'

Assi,nin, t%e A)3inist&*t(& Use& N*3e *n) 5*ss=(&) W%en <(1 .&e*te * .(32*n< ?i/e+ Q1i.0B((0s *1t(3*ti.*//< .&e*tes t%e *)3inist&*t(& 1se& .*//e) A)3in+ ;1t it )(esnt &eH1i&e <(1 t( *ssi,n * 2*ss=(&) t( t%*t 1se&' B1t ;e.*1se 2*ss=(&)s *&e s( i32(&t*nt in %e/2in, 0ee2 <(1& )*t* se.1&e+ <(1 .*nO*n) s%(1/)Oe)it t%e *)3inist&*t(& 1se& t( *ssi,n (ne K*n) .%*n,e t%e *)3inist&*t(&s 1se& n*3e+ i? <(1 =*ntL'

TI5 I? <(1&e t%e (n/< 2e&s(n =%( *.ts *s t%e Q1i.0B((0s *)3inist&*t(& *n) <(1 =*nt t( t&*ns?e& t%(se )1ties t( s(3e(ne e/se+ .&e*te * ne= 1se& *n) ,ive t%*t 1se& *..ess t( *// *&e*s (? Q1i.0B((0s K2*,e 8#2L' T%*t =*<+ t%e *1)it t&*i/ K2*,e 449L .*n )i??e&enti*te .%*n,es 3*)e ;< <(1 ?&(3 t%(se 3*)e ;< t%e ne= *)3inist&*t(&' In ?*.t+ its * ,(() i)e* t( .&e*te * se2*&*te 1se& =it% <(1& n*3e *n) 1se t%*t /(,in ?(& 3(st (? t%e =(&0 <(1 )(+ *n) &ese&ve /(,,in, in *s *n *)3inist&*t(& ?(& t*s0s t%*t (n/< *n *)3inist&*t(& .*n )('

$(1 .*n 1se t%e ?(//(=in, 2&(.ess t( .%*n,e t%e v*/1es ?(& t%e *)3inist&*t(& 1se& *n<ti3e:

216

1' O2en t%e .(32*n< ?i/e 1sin, <(1& 2&e?e&&e) 3et%() *n)+ i? ne.ess*&<+ /(, in *s t%e *)3inist&*t(&'

I? <(1 )(nt 1se Q1i.0B((0s et12 t( .&e*te <(1& .(32*n< ?i/e+ <(1 .*n .&e*te+ (2en+ *n) ./(se t%e .(32*n< ?i/e =it%(1t *n< si,n (? * /(,in s.&een' B1t ;e%in) t%e s.enes+ Q1i.0B((0s *1t(3*ti.*//< /(,s <(1 in *s t%e *)3inist&*t(& =it%(1t &eH1i&in, * 2*ss=(&)'

I? t%e *)3inist&*t(& is t%e (n/< 1se& *n) %*s * 2*ss=(&) *ssi,ne)+ t%e Q1i.0- B((0s C(,in )i*/(, ;(x s%(=s (n/< t%e 5*ss=(&) ;(x' I? t%e Q1i.0B((0s C(,in )i*/(, ;(x )is2/*<s t%e Use& N*3e ;(x+ t<2e t%e *)3inist&*t(&s 1se& n*3e' I? t%*t 1se& *..(1nt %*s * 2*ss=(&) *ssi,ne)+ t<2e t%*t in t%e 5*ss=(&) ;(x' Ot%e&=ise+ /e*ve t%e 5*ss=(&) ;(x ;/*n0'

2' C%((se C(32*n<> et U2 Use&s *n) 5*ss=(&)s> et U2 Use&s'

I? t%e Q1i.0B((0s C(,in )i*/(, ;(x *22e*&s+ t<2e t%e *)3inist&*t(& 2*ss=(&)'

217

QUICKBOOKs 2014: tHe MIssInG

#' In t%e Use& Cist =in)(=+ ./i.0

ETTING U5 THE

In t%e Use& Cist =in)(=+ Q1i.0B((0s *1t(3*ti.*//< se/e.ts =%(3eve& <(1&e /(,,e) in *s K=%i.%+ in t%is .*se+ is t%e *)3inist&*t(& 1se&L' W%en <(1 ./i.0 E)it Use&+ t%e 4C%*n,e 1se& 2*ss=(&) *n) *..essJ )i*/(, ;(x K!i,1&e 2F-1L (2ens'

! i GURE 2F-1 I? <(1 .%*n,e t%e *)3in- ist&*t(&s 1se& n*3e+ t%e Use& Cist *))s 4KA)3inLJ *?te& t%e 1se& n*3e t( i)enti?< =%i.% 1se& is t%e *)3inist&*t(&+ ?(& ex*32/e+ 4A// 5(=e&?1/ KA)3inL'J et 12 * .%*//en,e H1es- ti(n *n) *ns=e& s( <(1 .*n &eset <(1& 2*ss=(&) i? <(1 ?(&,et it'

CHA5teR 2F: KEE5ING $OUR QUICKBOOK

216

4' T( .%*n,e t%e *)3inist&*t(&s n*3e+ t<2e * ne= n*3e in t%e Use& N*3e ;(x'

$(1 )(nt %*ve t( .%*n,e t%e *)3inist&*t(&s n*3e+ *n) it 3*< ;e /ess .(n?1sin, i? <(1 /e*ve it *s A)3in' H(=eve&+ i? <(1 )( .%*n,e it+ t%e Use& Cist i)enti?ies t%e *)3inist&*t(& ;< *))in, 4KA)3inLJ *?te& t%e 1se& n*3e+ s( t%*t it &e*)s s(3et%in, /i0e 4Q1i.0B((0s Ove&/(&) KA)3inL'J

6' In t%e 5*ss=(&) ;(x+ t<2e t%e 2*ss=(&) ?(& t%e *)3inist&*t(& 1se&' In t%e C(n?i&3 5*ss=(&) ;(x+ t<2e t%e 2*ss=(&) *,*in'

ee t%e ;(x (n 2*,e 82F ?(& ti2s (n .&e*tin, ,(() 2*ss=(&)s' D(nt .(2< *n) 2*ste t%e 2*ss=(&) ?&(3 t%e 5*ss=(&) ;(x int( t%e C(n?i&3 5*ss=(&) ;(x' I? <(1 .(2< * t<2( ?&(3 (ne ;(x t( t%e (t%e&+ <(1 =(nt 0n(= =%*t t%e *)3in- ist&*t(& 2*ss=(&) is+ *n) <(1 =(nt ;e *;/e t( (2en <(1& .(32*n< ?i/e =it%(1t D132in, t%&(1,% seve&*/ %((2s'

7' In t%e C%*//en,e Q1esti(n )&(2-)(=n /ist+ .%((se * H1esti(n /i0e 4Cit< =%e&e <(1 =ent t( %i,% s.%((/'J In t%e C%*//en,e Ans=e& ;(x+ t<2e t%e *ns=e& t( t%e H1esti(n'

T%e next se.ti(n ex2/*ins %(= t( &eset t%e *)3inist&*t(& 2*ss=(&) =it% t%e %e/2 (? t%is .%*//en,e H1esti(n' KT%e ;(x (n 2*,e 829 te//s <(1 %(= t( &eset

217

QUICKBOOKs 2014: tHe MIssInG

ETTING U5 #' In t%e Use& Cist =in)(=+ ./i.0 ETTING U5 <(1& *)3inist&*t(& 2*ss=(&) i? <(1 )(nt 0n(= t%e 2*ss=(&) *n) )(nt 0n(= t%e THE THE *ns=e& t( t%e .%*//en,e H1esti(n'L ADMINI TRATO R 8' C/i.0 Next'

T%e )i*/(, ;(x &e3in)s <(1 t%*t t%e *)3inist&*t(& %*s *..ess t( eve&<t%in, in Q1i.0B((0s' C/i.0 !inis% t( ./(se t%e )i*/(, ;(x'

WARNING I? <(1 =(&0 (n 3(&e t%*n (ne Q1i.0B((0s .(32*n< ?i/e+ t%e 2&(,&*3 t%&(=s (ne 1se&-&e/*te) .1&ve *t <(1: It ?i//s in t%e Q1i.0B((0s C(,in )i*/(, ;(x =it% t%e /*st 1se& n*3e <(1 t<2e)O=%et%e& (& n(t it ,(es =it% t%e ?i/e <(1 D1st (2ene)' !(& ex*32/e+ s*< <(1 (2en (ne .(32*n< ?i/e 1sin, t%e 1se& n*3e A)3in' W%en <(1 (2en *n(t%e& ?i/e+ t%e Q1i.0B((0s C(,in )i*/(, ;(x ?i//s in t%e Use& N*3e ?ie/) =it% 4A)3in+J even i? t%e *)3inist&*t(& n*3e ?(& t%e se.(n) ?i/e is IWC*nWD(WEve&<t%in,' ( i? Q1i.0B((0s =(nt /et <(1 /(, in+ 3*0e s1&e <(1&e 1sin, t%e .(&&e.t 1se& n*3e *n) 2*ss=(&) ?(& t%*t .(32*n< ?i/e'

WORD TO THE WI E

5*ss=(&) G1i)e/ines

*)3inist&*t(&s *.- .ess =it% * ,(() 2*ss=(&)' In ?*.t+ *ssi,nin, 2*ss=(&)s t( *// Q1i.0B((0s 1se&s is *n i32(&t*nt se.1&it< 3e*s1&e' I)e*//<+ * 2*ss=(&) s%(1/) ;e */3(st i32(ssi;/e t( ,1ess ;1t e*s< ?(& t%e &i,%t?1/ (=ne& t( &e3e3;e&' Its e*s< t( 3eet t%e ?i&st .&ite&i(n ;< 1sin, * &*n)(3 .(3;in*ti(n (? 122e&- *n) /(=e&.*se /ette&s+ n13;e&s+ *n) 21n.t1*ti(n+ ;1t t%*t 3*0es 218 CHA5teR 2F: KEE5ING $OUR QUICKBOOK

Be.*1se t%e Q1i.0B((0s *)3inist&*t(& .*n )( *n<t%in, in * .(32*n< ?i/e+ .%((sin, * t&1st=(&t%< 2e&s(n ?(& t%*t &(/e is * ,(() ?i&st ste2 in 2&eventin, ?in*n.i*/ 3is?(&t1ne' B1t <(1& e??(&ts *&e in v*in 1n/ess <(1 se.1&e t%e

t%e 2*ss=(&) %*&) t( &e3e3;e&' An) i? 2e(2/e %*ve t&(1;/e &e.*//in, t%ei& 2*ss=(&)s+ t%e<// =&ite t%e3 )(=n s(3e=%e&e+ s%((tin, %(/es in <(1& se.1&it<' Q1i.0B((0s 2*ss=(&)s *&e .*se-sensitive *n) .*n in./1)e 12 t( 17 .%*&*.te&s' He&e *&e s(3e ti2s ?(& .&e*tin, 2*ss=(&)s t%*t *&e ;(t% se.1&e *n) e*s< t( &e3e3;e&: : M*0e 2*ss=(&)s *t /e*st seven .%*&*.te&s /(n,+ *n) .(3;ine 122e&- *n) /(=e&.*se /ette&s+ n13;e&s+ *n)

21n.t1*ti(n' T%ese *&e t%e s*3e ,1i)e/ines t%*t t%e .&e)it .*&) in)1st&< 1ses *s 2*&t (? its st*n)*&) ?(& 2&(te.tin, .1st(3e& in?(&3*ti(n+ *s <(1 .*n &e*) (n 2*,e 829' : D(nt 1se ?*3i/< ;i&t%)*<s+ n*3es+ 2%(ne n13;e&s+ *))&esses+ (& (.i*/ e.1&it< n13;e&s' : T( 3*0e ,1essin, 3(&e )i??i.1/t+ &e2/*.e /ette&s =it% n13;e&s (& 21n.t1*ti(n t%*t /((0 si3i/*&' !(& ex*32/e+ &e2/*.e t%e /ette& 4IJ =it% t%e n13;e& 1 (& *n ex./*3*ti(n 2(int K`L' O& &e2/*.e t%e /ette& =it% t%e n13;e& 6+ (& t%e /ette& E =it% t%e n13;e& #' : T( 3*0e &e3e3;e&in, e*sie&+ .(nsi)e& 1sin, n*3es+ ;i&t%)*<s+ 2%(ne n13;e&s+ (& *))&esses (? 2e(2/e n(t (;vi(1s/< .(nne.te) t( <(1' !(& ex*32/e+ i? n( (ne s1s- 2e.ts t%*t D*nie/ C&*i, is <(1& ?*v(&ite *.t(&+ D*n`e/C&*1, =(1/) ;e * ,(() 2*ss=(&) K;1t n(t *n<3(&eL' : T( ;((st se.1&it<+ .%*n,e <(1& 2*ss=(&) eve&< t%&ee t( six 3(nt%s'

Resettin, t%e A)3inist&*t(& 5*ss=(&) I? <(1 .*nt &e3e3;e& <(1& 2*ss=(&) *n) <(1 se/e.te) * .%*//en,e H1esti(n ?(& t%e *)3inist&*t(& 1se&+ <(1 .*n *ns=e& t%*t H1esti(n t( &eset <(1& 2*ss=(&)' He&es %(= t( 1se t%is /i?e-s*vin, ?e*t1&e:

1' In t%e Q1i.0B((0s C(,in )i*/(, ;(x+ ./i.0 t%e 4I ?(&,(t 3< 2*ss=(&)J /in0'

21F

QUICKBOOKs 2014: tHe MIssInG

T%e Reset Q1i.0B((0s A)3inist&*t(& 5*ss=(&)

ETTING U5 THE

2' In t%e Reset Q1i.0B((0s A)3inist&*t(& 5*ss=(&) )i*/(, ;(x+ t<2e t%e *n- s=e& t( t%e .%*//en,e H1esti(n t%*t *22e*&s+ *n) t%en ./i.0 OK'

A 5*ss=(&) Re3(ve) 3ess*,e ;(x te//s <(1 t%*t <(1& 2*ss=(&)+ .%*//en,e H1esti(n+ *n) *ns=e& %*ve ;een &e3(ve)+ =%i.% 3e*ns <(1& .(32*n< ?i/e is n( /(n,e& 2*ss=(&)-2&(te.te)'

#' C/i.0 C/(se'

Q1i.0B((0s n1),es <(1 t( *)) * 2*ss=(&) ;< i33e)i*te/< (2enin, t%e C%*n,e Q1i.0B((0s 5*ss=(&) )i*/(, ;(x'

4' !i// in t%e ;(xes *s <(1 =(1/) t( e)it t%e 1se& K2*,e 828L+ *n) t%en ./i.0 OK'

A Q1i.0B((0s In?(&3*ti(n ;(x te//s <(1 t%*t <(1& 2*ss=(&) %*s ;een .%*n,e)'

6' C/i.0 OK'

!&(3 n(= (n+ =%en <(1 .(&&e.t/< ?i// in t%e ;(xes in t%e Q1i.0B((0s C(,in )i*/(, ;(x+ t%e 2&(,&*3 (2ens <(1& .(32*n< ?i/e'

TROUBCE HOOTING MOMENT

W%*ts t%e A)3inist&*t(& 5*ss=(&)V

CREATING 5*&t (? t%e st*n)*&) &eH1i&es t%*t *// 1se&s .%*n,e t%ei& 2*ss=(&)s T%e ti3e 3*< .(3e =%en Q1i.0B((0s *s0s <(1 ?(& QUICKBOOK eve&< 90 )*<s *n) 1se .(32/ex 2*ss=(&)s K(nes t%*t *&e /(n,e& * 2*ss=(&) <(1 )(nt 0n(=' !(& inst*n.e+ 3*<;e t%e 2e&s(n =it% t%e *)- 3inist&*t(& 2*ss=(&) /e?t in * %1&&<+ *n) <(1 nee) it t( (2en t%e .(32*n< ?i/e' O& In t%e Reset Q1i.0B((0s A)3inist&*t(& 2e&%*2s <(1&e t&<in, t( (2en * Q1i.0B((0s ?i/e 5*ss=(&) )i*/(, ;(x+ ./i.0 t%e 4I ?(&,(t 3< ?&(3 * ?e= <e*&s *,( *n) t%e 2*ss=(&)s <(1ve t&ie) *ns=e&J /in0' W%en <(1 )(+ t%e )i*/(, ;(x )(nt =(&0' I? t%e .%*//en,e H1esti(n )(esnt %e/2+ .%*n,es t( in./1)e ;(xes ?(& t%e in?(&3*ti(n t&< t%ese s(/1ti(ns ;e?(&e <(1 &es(&t t( Int1its <(1 1se) t( &e,iste& Q1i.0B((0s: <(1& /i.ense 2*ss=(&)-&eset t((/: n13;e&+ n*3e+ e3*i/ *))&ess+ 2%(ne : C%e.0 t%e C*2s C(.0 *n) N13 C(.0 0e<s' T%e< 3*< n(t ;e set t%e =*< t%e< =e&e =%en <(1 .&e*te) <(1& 2*ss=(&)+ s( t&< t1&nin, t%e3 (n (& (??' : Test <(1& 0e<;(*&)' C&e*te * text )(.13ent *n) t%en 2&ess e*.% 0e< t( 3*0e s1&e it t<2es t%e .(&&e.t .%*&*.te&' I? t%e 2*ss=(&) is sti// * 3<ste&<+ <(1 .*n &eset it' In t%e Q1i.0- B((0s C(,in )i*/(, ;(x+ ./i.0 t%e 4I ?(&,(t 3< 2*ss=(&)J /in0' n13;e&+ *n) Mi2 .()e' !i// in t%e in?( s( Int1it .*n ?in) <(1& &e,ist&*ti(n+ *n) t%en ./i.0 OK' Int1it t%en ve&i?ies <(1& in?( *n) sen)s <(1 *n e3*i/ =it% * 2*ss=(&)-&eset .()e' 5*ste t%*t .()e int( t%e 5*ss=(&) Reset C()e ?ie/) in t%e Reset Q1i.0B((0s A)3inist&*t(& 5*ss=(&) )i*/(, ;(x+ *n) t%en ./i.0 Next' W%en <(1 )(+ t%e )i*/(, ;(x s=it.%es ;*.0 t( its (&i,in*/ .(n?i,1&*ti(n s( <(1 .*n ente& * ne= 2*ss=(&)+ .%*//en,e H1esti(n+ *n) *ns=e&+ *s )es.&i;e) (n 2*,e 828'

C(32/<in, =it% C&e)it C*&) e.1&it< Re,1/*ti(ns I? <(1& .(32*n< *..e2ts .&e)it .*&)s+ <(1 2&(;*;/< */&e*)< 0n(= t%*t <(1 %*ve t( .(32/< =it% st*n)*&)s ?(& 2&(te.tin, <(1& .1st(3e&s .&e)it .*&) in?(&3*ti(n K0n(=n *s t%e 5*<3ent C*&) In)1st&< D*t* e.1&it< t*n)*&)L' I? <(1 )(nt )( s(+ n(t (n/< is <(1& .1st(3e&s ?in*n.i*/ in?(&3*ti(n *t &is0+ ;1t <(1 */s( &is0 2*<in, ?ines ?(& <(1& (ve&si,%t'

* .(3;in*ti(n (? n13;e&s *n) 122e&- *n) /(=e&.*se /ette&sL' !(&t1n*te/<+ t%e ste2s <(1 %*ve t( t*0e in Q1i.0B((0s t( .(32/< =it% t%ese &eH1i&e3ents *&e si32/e+ */t%(1,% <(1 %*ve t( ;e * Q1i.0B((0s *)3inist&*t(& t( )( s(:

1' C%((se C(32*n<>C1st(3e& C&e)it C*&) 5&(te.ti(n'

T%e C1st(3e& C&e)it C*&) 5&(te.ti(n )i*/(, ;(x (2ens *n) ex2/*ins * /itt/e ;it *;(1t t%e ?e*t1&e'

2' C/i.0 En*;/e 5&(te.ti(n'

T%e ensitive D*t* 5&(te.ti(n et12 )i*/(, ;(x (2ens' T%e ?ie/)s *&e t%e s*3e (nes in t%e 4C%*n,e 1se& 2*ss=(&) *n) *..essJ )i*/(, ;(x K2*,e 828L' T%e (n/< )i??e&en.e is t%*t t%e Ne= 5*ss=(&) *n) C(n?i&3 Ne= 5*ss=(&) ;(xes =(nt *..e2t 2*ss=(&)s t%*t )(nt 3eet t%e se.1&e-2*ss=(&) .&ite&i*'

#' In t%e C1&&ent 5*ss=(&) ;(x+ t<2e t%e .1&&ent *)3inist&*t(& 2*ss=(&) K=%i.% 3*< n(t 3eet t%e .&ite&i*L' T%en ?i// in t%e Ne= 5*ss=(&) *n) C(n?i&3 Ne= 5*ss=(&) ;(xes =it% * .(32/ex 2*ss=(&)'

Q1i.0B((0s =(nt *..e2t t%e 2*ss=(&) 1n/ess its /(n,e& t%*n seven .%*&*.- te&s *n) %*s *t /e*st (ne n13;e& *n) (ne 122e&.*se /ette&+ /i0e 4K*t%#&ine+J ?(& ex*32/e'

4' In t%e C%*//en,e Q1esti(n )&(2-)(=n /ist+ .%((se * H1esti(n t%*t <(1 .*n *ns=e& in .*se <(1 nee) t( &eset t%e 2*ss=(&)+ /i0e 4Best ?&ien)s /*st (& ?i&st n*3e'J T%en t<2e t%e *ns=e& in t%e Ans=e& ;(x'

Ans=e&s t( Q1i.0B((0s .%*//en,e H1esti(ns *&ent .*se-sensitive' 21F QUICKBOOKs 2014: tHe MIssInG

6' C/i.0 OK'

A?te& 90 )*<s 2*ss+ Q1i.0B((0s *s0s <(1 t( set * ne= 2*ss=(&)'

NOTE A?te& <(1 en*;/e .&e)it .*&) 2&(te.ti(n+ eve&< 1se& t%*t <(1ve .&e*te) in Q1i.0B((0s %*s t( 1se * .(32/ex 2*ss=(&) *n) &eset it eve&< 90 )*<s'

C&e*tin, Q1i.0B((0s Use&s

ettin, 12 1se&s in Q1i.0B((0s %*s t%e s*3e *)v*nt*,es *s settin, 12 1se&s in t%e Win)(=s (2e&*tin, s<ste3 (& (n <(1& net=(&0: $(1 .*n &est&i.t 2e(2/es *..ess t( D1st t%e )*t* t%e< nee) t( see *n) 0ee2 t&*.0 (? =%*t t%e<&e )(in,' ettin, 12 1se& /(,ins ?(& t%e 2e(2/e =%( =(&0 (n <(1& .(32*n< ?i/e %e/2s <(1 )( seve&*/ t%in,s:

: Kee2 sensitive )*t* .(n?i)enti*/' Use& n*3es+ 2*ss=(&)s+ *n) 2e&3issi(ns K2*,e 8#0L %e/2 2&(te.t ;(t% <(1& *n) <(1& .1st(3e&s sensitive )*t* ?&(3 2&<in, e<es'

CHA5teR 2F: KEE5ING $OUR QUICKBOOK

219

CREATING QUICKBOOK : 5&event ?in*n.i*/ %*n0<-2*n0<' B< /i3itin, e*.% e32/(<ees *..ess t( D(;&e/ev*nt )*t* *n) .%e.0in, t%e *1)it t&*i/ ?(& .%*n,es (& )e/eti(ns K2*,e 449L+ <(1 .*n 2&event e3;eQQ/e3entO(& .*t.% t%e .1/2&it e*&/<' T%ese 3e*s1&es */s( %e/2 2&(te.t <(1& )*t* ?&(3 1nintenti(n*/ e&&(&s ;< ne= (& .*&e/ess e32/(<ees' : Cet seve&*/ 2e(2/e =(&0 in Q1i.0B((0s *t t%e s*3e ti3e' Q1i.0B((0s %*s n( =*< (? 0n(=in, =%et%e& seve&*/ 2e(2/e s%*&e t%e s*3e 1se& n*3e' I? <(1 =*nt t( 2&(te.t <(1& )*t* (& i)enti?< =%(s )(in, =%*t in <(1& ?in*n.i*/ &e.(&)s+ e*.% 2e&s(n =%( *..esses <(1& .(32*n< ?i/e nee)s * 1niH1e 1se& n*3e *n) 2*ss=(&)' I? 3(&e t%*n (ne 2e&s(n =(&0s (n <(1& .(32*n< ?i/e si31/t*ne(1s/<+ <(1 %*ve t( s=it.% it t( 31/ti-1se& 3()e+ *s t%e ;(x ;e/(= ex2/*ins' QUICKBOOK U ER

U5 TO 5EED

%*&in, $(1& C(32*n< !i/e

ettin, 12 31/ti2/e 1se&s ?(& * .(32*n< ?i/e )(esnt 3e*n 3(&e t%*n (ne 2e&s(n .*n =(&0 (n t%e ?i/e *t t%e s*3e ti3e' I? <(1 =*nt seve&*/ 2e(2/e t( =(&0 (n <(1& .(32*n< ?i/e si31/t*ne- (1s/<+ <(1 %*ve t( ;1< * /i.ense ?(& Q1i.0B((0s 5&(+ 5&e3ie&+ (& Ente&2&ise ?(& e*.% .(321te& (n =%i.% <(1 =*nt t( &1n Q1i.0B((0s *n) s=it.% t%e .(32*n< ?i/e t( 31/ti1se& 3()e' M1/ti-1se& 3()e 3e*ns t%*t <(1 *..ess t%e )*t* in <(1& .(32*n< ?i/es t%&(1,% * )*t*;*se se&ve&' He&es %(= it =(&0s: W%en s(3e(ne 2e&?(&3s * t*s0 in Q1i.0B((0s+ %is .(2< (? t%e

2&(,&*3 *s0s t%e )*t*;*se se&ve& t( sen) in?(&3*ti(n (& 3*0e .%*n,es' T%e )*t*;*se se&ve& 3*0es t%e .%*n,es+ &et&ieves in?(&3*ti(n+ *n) sen)s it ;*.0 t( %i3O*n) */s( 3*0es s1&e t%*t t%e .%*n,es )(nt .(n?/i.t =it% .%*n,es s(3e(ne e/se =*nts t( 3*0e' KD(nt =(&&<O<(1 =(nt ;e H1iQQe) *;(1t t%is' $(1 .*n .(n.ent&*te (n <(1& ;1siness *n) /et Q1i.0B((0s t*0e .*&e (? t%e ?i/e s%*&in,'L ee 2*,e 498 t( /e*&n %(= t( s=it.% ;et=een 31/ti*n) sin,/e-1se& 3()e'

A))in, Ne= Use&s 220

QUICKBOOKs 2014: tHe MIssInG

CREATIN On/< t%e Q1i.0B((0s *)3inist&*t(& .*n .&e*te *))iti(n*/ 1se&s' A?te& <(1 /(, in *s t%e *)3inist&*t(&+ %e&es %(= <(1 .&e*te (t%e& 1se&s:

1' C%((se C(32*n<> et U2 Use&s *n) 5*ss=(&)s> et U2 Use&s'

I? <(1ve set 12 *n *)3inist&*t(& 2*ss=(&)+ t%e Q1i.0B((0s C(,in )i*/(, ;(x (2ens+ *s0in, <(1 ?(& <(1& 2*ss=(&)' T%is ext&* &eH1est ?(& t%e *)3inist&*t(& 2*ss=(&) 2&events s(3e(ne ?&(3 =*/0in, 12 t( <(1& .(321te& =%i/e <(1&e *=*< *n) .&e*tin, *n *..(1nt ?(& %e&se/?' A?te& <(1 ente& <(1& 2*ss=(&)+ t%e 2&(,&*3 (2ens t%e Use& Cist )i*/(, ;(x s%(=n in !i,1&e 2F-2'

2' C/i.0 A)) Use&'

Q1i.0B((0s (2ens t%e 4 et 12 1se& 2*ss=(&) *n) *..essJ )i*/(, ;(x'

#' In t%e Use& N*3e ;(x+ t<2e * 1se& n*3e ?(& t%e 2e&s(n t( 1se t( *..ess t%e .(32*n< ?i/e' An) in t%e 5*ss=(&) ;(x+ t<2e * 2*ss=(&) ?(& t%e 2e&s(n'

In t%e C(n?i&3 5*ss=(&) ;(x+ &et<2e t%e 2*ss=(&)'

CHA5teR 2F: KEE5ING $OUR QUICKBOOK

221

! i GURE 2F-2 T%e text 4K/(,,e) (nLJ *?te& * 1se& n*3e in)i.*tes =%( <(1&e /(,,e) in *s' I? t%e *)3inist&*t(&s 1se& n*3e is s(3et%in, (t%e& t%*n A)3in+ t%e Use& Cist )is2/*<s 4KA)3inLJ *?te& t%e n*3e (? t%e 1se& =%( %*s *)3inist&*t(& 2&ivi/e,es'

4' T( *//(.*te (ne (? <(1& /i.enses ?(& Q1i.0B((0s t( t%e 1se& <(1&e .&e*tin,+ t1&n (n t%e 4A)) t%is 1se& t( 3< Q1i.0B((0s /i.enseJ .%e.0;(x'

Wit% t%is settin, t1&ne) (n+ t%is 1se& .*n (2en <(1& .(32*n< ?i/e *t t%e s*3e ti3e *s (t%e& 1se&s K*s /(n, *s <(1 %*ve /i.enses ?(& *// (? t%e3L' I? 2e(2/e =(&0 (n t%e .(32*n< ?i/e (ne *t * ti3e+ /e*ve t%is .%e.0;(x t1&ne) (??'

6' C/i.0 Next t( ;e,in settin, 2e&3issi(ns'

In t%e /ist t%*t *22e*&s+ Q1i.0B((0s *1t(3*ti.*//< se/e.ts t%e 4 e/e.te) *&e*s (? Q1i.0B((0sJ (2ti(n+ =%i.% /ets <(1 .(nt&(/ ex*.t/< =%*t t%e 1se& .*n )( in v*&i(1s 2*&ts (? t%e 2&(,&*3' ee 4Rest&i.tin, A..ess t( !e*t1&es *n) D*t*J (n 2*,e 8## ?(& )et*i/s'

e/e.tin, t%e 4A// *&e*s (? Q1i.0B((0sJ (2ti(n inste*) ,ives t%is 1se& *..ess t( *// <(1& ?in*n.i*/ )*t*+ *s s%(=n in !i,1&e 2F-#' T%*ts =%< Q1i.0B((0s *s0s <(1 t( .(n?i&3 t%*t <(1 =*nt t%e 2e&s(n t( %*ve s1.% ;&(*) *..ess'

NOTE T%e exte&n*/ *..(1nt*nt 1se& %*s *..ess t( *// 2*&ts (? <(1& .(32*n< ?i/e ex.e2t sensitive .1st(3e& in?(&3*ti(nO2e&?e.t i? <(1 =*nt t( set 12 * Q1i.0B((0s 1se& ?(& <(1& *..(1nt*nt (& ;((00ee2e&' T( /e*&n %(= t( set 12 *n exte&n*/ *..(1nt*nt 1se&+ see 2*,e 486'

Resettin, * Use& 5*ss=(&) Use&s .*n .%*n,e t%ei& (=n 2*ss=(&)s+ =%i.% 3*0es <(1& .(32*n< )*t* even 3(&e se.1&e+ sin.e t%*t =*< (n/< 1se&s 0n(= t%ei& (=n 2*ss=(&)s' T%*t 3e*ns 1se&s .*nt /(, in *s s(3e(ne e/se *n) 2e&?(&3 t&*ns*.ti(ns t%e< s%(1/)nt K/i0e =&itin, .%e.0s t( t%e3se/vesL' T( .%*n,e t%ei& 2*ss=(&)s+ 1se&s si32/< .%((se C(32*n<> et U2 Use&s *n) 5*ss=(&)s>C%*n,e $(1& 5*ss=(&)' T%e< %*ve t( t<2e t%ei& .1&&ent 2*ss=(&) *n) t%en t<2e t%e ne= (ne'

RE TRICTING ACCE TO I? * 2e&s(n .%((ses * ?e*t1&e *n) )(esnt %*ve 2e&3issi(n ?(& t%*t ?e*t1&e+ Q1i.0- B((0s )is2/*<s * 3ess*,e t%*t i)enti?ies t%e

! i GURE 2F-# I? <(1 ./i.0 $es =%en Q1i.0B((0s *s0s <(1 t( .(n?i&3 t%is 1se&s ?1// *..ess+ t%e 4 et 12 1se& 2*ss=(&) *n) *..essJ )i*/(, ;(x s133*&iQes t%e 2e&s(ns *..ess' A// <(1 %*ve t( )( is ./i.0 !inis%+ *n) %e& 1se& n*3e *22e*&s in t%e Use& Cist )i*/(, ;(x+ &e*)< t( /(, int( Q1i.0B((0s'

T%e *)3inist&*t(& .*n */s( .%*n,e *n<(nes 2*ss=(&)' I? <(1&e /(,,e) in *s t%e *)3inist&*t(&+ .%((se C(32*n<> et U2 Use&s *n) 5*ss=(&)s> et U2 Use&s' In t%e Use& Cist )i*/(, ;(x+ se/e.t t%e 1se& =%(se 2*ss=(&) <(1 =*nt t( .%*n,e+ *n) t%en ./i.0 E)it Use&' In t%e 4C%*n,e 1se& 2*ss=(&) *n) *..essJ )i*/(, ;(x+ ?i// in t%e 5*ss=(&) *n) C(n?i&3 5*ss=(&) ;(xes =it% t%e ne= 2*ss=(&)+ *n) t%en ./i.0 Next' On t%e 4A..ess ?(& 1se&:J s.&een+ ./i.0 Next' W%en t%e next s.&een *22e*&s+ t%e !inis% ;1tt(n ;e.(3es *.tive' C/i.0 it t( s*ve t%e 1se& =it% t%e ne= 2*ss=(&)'

RE TRICTING ACCE TO

NOTE I? s(3e(ne /e*ves <(1& .(32*n<+ ;e s1&e t( )e/ete %is Q1i.0B((0s 1se& *..(1nt s( n( (ne e/se .*n 1se it' C%((se C(32*n<> et U2 Use&s *n) 5*ss=(&)s> et U2 Use&s' In t%e Use& Cist )i*/(, ;(x+ se/e.t t%e 1se& <(1 =*nt t( )e/ete+ *n) t%en ./i.0 De/ete Use&' In t%e .(n?i&3*ti(n 3ess*,e ;(x+ ./i.0 $es+ *n) t%*t 1se& *..(1nt is %ist(&<'

Rest&i.tin, A..ess t( !e*t1&es *n) D*t*

W%en seve&*/ 2e(2/e =(&0 (n <(1& .(32*n< ?i/e+ its s*?e& t( /i3it =%*t e*.% 2e&s(n .*n )(' !(& ex*32/e+ T&1st< Te) %*s e*&ne) %is ni.0n*3e+ s( <(1 .(1/) set %is /(,in 12 =it% *..ess t( eve&< Q1i.0B((0s ?e*t1&e+ in./1)in, sensitive ?in*n.i*/ &e2(&ts *n) *..(1ntin, *.tivities' An) M<&* Me))/e& .*nt 0ee2 * se.&et+ ;1t t%e&es n( (ne ?*ste& *t )*t* ent&<+ s( <(1 =*nt t( 3*0e s1&e t%*t s%e ,ets n( ?1&t%e& t%*n )(in, t%e .%e.0in,+ .&e)it .*&)s+ *n) ;i// 2*<in,' T%e ;(x (n 2*,e 8#7 (??e&s *))iti(n*/ ti2s ?(& 0ee2in, <(1& )*t* s*?e'

RE TRICTING ACCE TO I? * 2e&s(n .%((ses * ?e*t1&e *n) )(esnt %*ve 2e&3issi(n ?(& t%*t ?e*t1&e+ Q1i.0- B((0s )is2/*<s * 3ess*,e t%*t i)enti?ies t%e

*.ti(n' In .*se t%e /*.0 (? 2e&3issi(n =*s * 3ist*0e (& *n (ve&si,%t+ t%e 3ess*,e */s( s1,,ests *s0in, t%e Q1i.0B((0s *)3inist&*t(& t( ,&*nt t%*t 2e&3issi(n'

W%*t t%e A..ess A&e*s Re2&esent W%en <(1 te// Q1i.0B((0s t%*t * 1se& s%(1/) %*ve *..ess (n/< t( se/e.te) *&e*s (? t%e 2&(,&*3 Kste2 6 (n 2*,e 8#2L+ <(1 %*ve t( te// Q1i.0B((0s =%i.% *&e*s t%e 2e&s(n .*n 1se' !(& e*.% *&e*+ <(1 .*n ,ive t%e 1se& eit%e& ?1// *..ess (& se/e.tive *..ess+ *s ex2/*ine) in t%e next se.ti(n' As <(1 ./i.0 Next+ t%e 4 et 12 1se& 2*ss=(&) *n) *..essJ )i*/(, ;(x ste2s t%&(1,% (ne *&e* *t * ti3e+ *s s%(=n in !i,1&e 2F-4' T%e&es s(3e (ve&/*2+ ;e.*1se e*.% *&e* *.t1*//< .(ve&s * /(t (? ,&(1n): : */es *n) A..(1nts Re.eiv*;/e' T%is *&e* in./1)es .&e*tin, s*/es t&*ns*.ti(ns =it% *n< 0in) (? s*/es ?(&3 Kinv(i.es+ s*/es &e.ei2ts+ st*te3ents+ *n) s( (nL *n) =it% *n< *))iti(n*/ ?e*t1&es K&e.eivin, 2*<3ents+ &ei3;1&s*;/e ex2enses+ ?in*n.e .%*&,es+ *n) s( (nL' Wit% s*/es *n) A..(1nts Re.eiv*;/e 2e&3issi(ns+ <(1 .*n (2en t%e C1st(3e& Cente& *n) 3()i?< s*/es-&e/*te) /ists Ks1.% *s t%e C1st(3e&:B(;+ C1st(3e& T<2e+ *n) %i2 @i* /istsL+ *n) .1st(3iQe s*/es ?(&3s' !1// *..ess in./1)es 2&intin, *n) .&e*tin, s*/es-&e/*te) &e2(&ts'

! i GURE 2F-4 In t%e 122e&-&i,%t .(&ne& (? t%e 4 et 12 1se& 2*ss- =(&) *n) *..essJ )i*/(, ;(x+ Q1i.0B((0s s%(=s =%i.% 2*,e <(1&e (n K1 (? 10+ 2 (? 10+ *n) s( (nL' E*.% *&e* (? Q1i.0B((0s *22e*&s (n its (=n 2*,e' W%en <(1&e )(ne+ t%e 10t% 2*,e s%(=s * s13- 3*&< (? t%e ?e*t1&es t%*t t%is 1se& .*n *..ess'

RE TRICTING ACCE TO

!(& t%e */es *n) A..(1nts Re.eiv*;/e *&e*+ t%e 4@ie= .(32/ete .1st(3e& .&e)it .*&) n13;e&sJ .%e.0;(x %e/2s 2&(te.t <(1& .1st(3e&s ?in*n.i*/ )*t*' Q1i.0B((0s *1t(3*ti.*//< t1&ns t%is settin, (?? t( &est&i.t =%( .*n see * .1s- t(3e&s ?1// .&e)it .*&) in?(&3*ti(n' I? <(1 )(nt *..e2t 2/*sti.+ /e*ve t%is settin, *s it is' Ot%e&=ise+ t1&n t%e .%e.0;(x (n ?(& t%e 2e(2/e <(1 t&1st t( =(&0 =it% .1st(3e& .&e)it .*&) n13;e&s'

RE TRICTING ACCE TO

(&)e&s+ ente&in, &ei3;1&s*;/e ex2enses *n) .&e)it .*&) .%*&,es+ *n) 2*<in, s*/es t*x' $(1 .*n ,&*nt 2e(2/e 2e&3issi(n t( (2en t%e @en)(& Cente& *n) 3()i?< 21&.%*se /istsOs1.% *s t%e @en)(& *n) @en)(& T<2e CistsO*n) t( .1s- t(3iQe 21&.%*se ?(&3s' !1// *..ess in./1)es 2&intin, 1099s *n) &e2(&ts *;(1t ven)(&s (& 21&.%*ses'

: C%e.0in, *n) C&e)it C*&)s' 5e&3issi(ns in t%is *&e* /et 2e(2/e =&ite ex2ense .%e.0s *n) &e?1n) .%e.0s K;1t n(t 2*<&(// .%e.0sL+ ente& .&e)it .*&) .%*&,es+ *n) 3*0e )e2(sits'

: Invent(&<' I? <(1ve t1&ne) (n Q1i.0B((0s invent(&< ?e*t1&es+ t%is s.&een *2- 2e*&s s( <(1 .*n ,ive 2e(2/e 2e&3issi(ns t( 3*int*in t%e invent(&< ite3s (n t%e Ite3 Cist+ &e.eive 2&()1.ts int( invent(&<+ *)D1st invent(&< H1*ntities+ =(&0 =it% 21&.%*se (&)e&s+ *n) ,ene&*te invent(&< &e2(&ts'

: Ti3e T&*.0in,' T%ese 2e&3issi(ns in./1)e t%e *;i/it< t( ente& ti3e t&*ns*.ti(ns in t%e =ee0/< *n) sin,/e-*.tivit< ti3es%eets+ i32(&t *n) ex2(&t Ti3e& )*t*+ *n) ,ene&*te ti3e &e2(&ts'

: 5*<&(// *n) E32/(<ees' 5*<&(// 2e&3issi(ns in./1)e (2enin, t%e E32/(<ee Cente& *n) t%e 5*<&(// Cente&+ =&itin, *n) 2&intin, 2*<.%e.0s+ settin, 12 *n) 2*<in, 2*<&(// /i*;i/ities+ 1sin, <(1& se/e.te) 2*<&(// se&vi.e+ 3*int*inin, t%e E32/(<ee *n) 5*<&(// Ite3s /ists+ *n) ,ene&*tin, 2*<&(// ?(&3s *n) &e2(&ts'

: ensitive A..(1ntin, A.tivities' T%e ?e*t1&es .(ve&e) ;< t%ese 2e&3issi(ns )(nt ;e/(n, t( *n< (ne *&e* (? Q1i.0B((0s' Rese&ve t%ese 2e&3issi(ns ?(& 2e(2/e =%( *&e n(t (n/< t&1st=(&t%<+ ;1t =%( */s( 1n)e&st*n) %(= <(1& *.- .(1ntin, s<ste3 =(&0s' Wit% t%ese 2e&3issi(ns+ s(3e(ne .*n 3*int*in <(1& .%*&t (? *..(1nts+ 3*0e D(1&n*/ ent&ies+ t&*ns?e& ?1n)s+ &e.(n.i/e *..(1nts+ *..ess *..(1nts t%&(1,% (n/ine ;*n0in,+ =(&0 in ;*/*n.e s%eet *..(1nt &e,- iste&s+ *n) .&e*te ;1),ets' Ot%e& 2e&3issi(ns in./1)e .(n)ensin, )*t* K=%i.% &e3(ves )et*i/s (? 2*st t&*ns*.ti(nsL+ 1sin, t%e A..(1nt*nts Revie= ?e*t1&e+ *n) ,ene&*tin, t%e 2*<&(// &e2(&t'

RE TRICTING ACCE TO : 51&.%*ses *n) A..(1nts 5*<*;/e' T%ese 2e&3issi(ns in./1)e Re2(&tin,' *// *s2e.ts (? )e*/in, =it% ;i//s *n) *n) : ensitive !in*n.i*/ T%ese 2e&3issi(ns /et ven)(&s: s(3e(neente&in, 2&int eve&< &e2(&t in Q1i.0B((0s+ &e,*&)/ess (? *n< &e2(&tin, &est&i.ti(ns ?&(3 t%e (t%e& *..ess settin,s <(1 .%((se'

: C%*n,in, (& De/etin, T&*ns*.ti(ns' As *n ext&* 2&e.*1ti(n+ <(1 .*n ,ive 2e(2/e 2e&3issi(n t( .&e*te t&*ns*.ti(ns in *n *&e*+ ;1t n(t /et t%e3 .%*n,e (& )e/ete t%e t&*ns*.ti(ns t%e<ve .&e*te)' !(& ex*32/e+ ?(& t&*inees D1st /e*&n- in, t%e &(2es+ <(1 3i,%t &e3(ve t%ei& 2e&3issi(n t( e)it t&*ns*.ti(ns s( t%e< nee) t( *s0 s(3e(ne 3(&e ex2e&ien.e) t( 3*0e .%*n,es' An *))iti(n*/ (2ti(n /ets 2e(2/e .%*n,e t&*ns*.ti(ns 2&i(& t( t%e ./(sin, )*te ?(& <(1& ;((0s K2*,e 4F0L' KI)e*//<+ ,ive t%is 2e&3issi(n (n/< t( t%(se =%( &e*//< 0n(= =%*t t%e<&e )(in,O/i0e <(1& *..(1nt*nt'L

RE TRICTING ACCE TO

U5 TO 5EED

C(33(nsense e.1&it< Me*s1&es

$(1& Q1i.0B((0s .(32*n< ?i/e isnt t%e (n/< 2/*.e <(1 0ee2 sensitive in?(&3*ti(n' Be s1&e t( set 12 <(1& .(321te&s s( t%*t <(1& Q1i.0B((0s )*t* *n) *// <(1& (t%e& 2&(2&iet*&< in?( *&e se.1&e: : B*.0 12 &e,1/*&/<' B*.0 12 <(1& .(32*n< ?i/e K2*,e 499L *n) (t%e& )*t* *n) st(&e t%e ;*.012s in * s*?e 2/*.e' C%e.0 t%*t <(1& ;*.012s s*ve t%e ?i/es <(1 =*nt *n) t%*t t%e< &est(&e =it%(1t *n< 2&(;/e3s' : U2)*te <(1& (2e&*tin, s<ste3 =it% se.1&it< 12)*tes' I? <(1 1se Win)(=s + (n t%e t*& t 3en1+ .%((se A// 5&(,&*3s>Win)(=s U2)*te' : Use *ntivi&1s s(?t=*&e *n) 0ee2 it 12 t( )*te' T%ese )*<s+ <(1 nee) *ntivi&1s *n) *nti3*/=*&e 2&(,&*3s' Be.*1se t%e &(,1es =%( =&ite vi&1ses+ =(&3s+ T&(D*ns+

*n) s2<=*&e )(nt /((0 /i0e t%e<&e ,(in, t( st(2 *n<ti3e s((n+ ;e s1&e t( 12)*te <(1& *ntivi&1s *n) *nti-3*/=*&e 2&(,&*3s &e,1/*&/<' : Inst*// * ?i&e=*//' An Inte&net .(nne.ti(n =it%(1t * ?i&e=*// is *n invit*ti(n t( n(s< ne&)s *n) .&i3in*/s */i0e' A ?i&e=*// &est&i.ts *..ess ?&(3 t%e Inte&net t( (n/< t%e 2e(2/e (& .(321te&s <(1 s2e.i?<' : 5/*n ?(& 2&(;/e3s' C&(ss-t&*in <(1& e32/(<ees s( t%*t 3(&e t%*n (ne 2e&s(n 0n(=s %(= t( )( e*.% 2&(.e)1&e in <(1& .(32*n<+ in./1)in, =(&0in, =it% Q1i.0B((0s' t(&e t%e Q1i.0B((0s *)3inist&*t(&s 2*ss=(&) in t%e .(32*n< s*?e )e2(sit ;(x (& ,ive it t( * .(32*n< (??i.e& ?(& s*?e0ee2in,'

ettin, A..ess Ri,%ts W%en <(1&e settin, 12 * ne= 1se& in t%e 4 et 12 1se& 2*ss=(&) *n) *..essJ )i*/(, ;(x K2*,e 8#1L+ .%((sin, t%e 4 e/e.te) *&e*s (? Q1i.0B((0sJ (2ti(n t*0es <(1 (n * D(1&ne< (? s2e.i?<in, *..ess t( *&e*s (? t%e 2&(,&*3 K/iste) *;(veL' As <(1 ./i.0 Next t( set 2e&3issi(ns ?(& e*.% *&e* (? t%e

RE TRICTING ACCE TO : 51&.%*ses *n) A..(1nts 5*<*;/e' T%ese 2e&3issi(ns *//s(3e(ne *s2e.ts (? )e*/in, ;i//s *n) ven)(&s: ente&in, *n) 2&(,&*3+ <(1 in./1)e .*n ,ive n( *..ess=it% *t *//+ ?1// *..ess+ (& t%e &i,%t t( 2e&?(&3 s(3e t*s0s in t%*t *&e*+ *s s%(=n in !i,1&e 2F-4' He&es * ,1i)e t( =%*t e*.% /eve/ (? *..ess /ets 2e(2/e )(:

: N( A..ess' 5e(2/e .*nt (2en *n< =in)(=s (& )i*/(, ;(xes ?(& t%*t *&e* (? Q1i.0B((0s+ 3e*nin, t%e< .*nt 2e&?(&3 *n< *.ti(ns in t%*t *&e*' Q1i.0B((0s *1t(3*ti.*//< .%((ses t%is (2ti(nN t( ,ive s(3e(ne *n< *..ess t( *n *&e*+ <(1 %*ve t( .%((se eit%e& !1// A..ess (& e/e.tive A..ess inste*)'

: !1// A..ess' T%e 2e&s(n .*n 2e&?(&3 eve&< t*s0 in t%*t *&e* (? Q1i.0B((0s ex.e2t (nes &ese&ve) ?(& t%e *)3inist&*t(& 1se&'

: e/e.tive A..ess' e/e.tive A..ess se2*&*tes t*s0s int( .&e*tin, t&*ns*.ti(ns+ .&e*tin, *n) 2&intin, t&*ns*.ti(ns+ (& .&e*tin, t&*ns*.ti(ns *n) ,ene&*tin, *ss(.i*te) &e2(&ts'

T%e ?in*/ s.&een (? t%e 4 et 12 1se& 2*ss=(&) *n) *..essJ )i*/(, ;(x s133*&iQes t%e *..ess &i,%ts <(1 .%(se ?(& t%*t 2e&s(n+ *s s%(=n in !i,1&e 2F-# K2*,e 8##L' T%e s133*&< s.&een se2*&*tes *..ess int( t%e s*3e .*te,(&ies *s t%e e/e.tive A..ess /eve/: C&e*te+ 5&int+ *n) Re2(&ts' In 3(st .*ses+ ,ivin, s(3e(ne ?1// *..ess 3e*ns t%*t 4$J *22e*&s in *// t%&ee .(/13nsN ,ivin, t%e3 n( *..ess 1s1*//< )is2/*<s 4NJ in *// t%&ee .(/13ns' W%en * 2e&3issi(n isnt *22/i.*;/e t( *n *&e*+ Q1i.0B((0s )is2/*<s 4nG*'J !(& ex*32/e+ t%e&e *&ent *n< &e2(&ts *ss(.i*te) =it% t%e &i,%t t( .%*n,e (& )e/ete t&*ns*.ti(ns'

5ART 6

A22en)ixes

A55ENDIR A: Inst*//in, Q1i.0B((0s

A55ENDIR B: He/2+ 122(&t+ *n) Ot%e& Res(1&.es

NOTE A22en)ixes C+ D+ *n) E *&e *v*i/*;/e ?&(3 t%is ;((0s Missin, CD 2*,e *t Y==='3issin,3*n1*/s'.(3GZ Y.)s'Z KT( /e*&n *;(1t t%e Missin, CD 2*,e+ t1&n t( 2*,e xxvi'L

A55ENDIR C: Ke<;(*&) %(&t.1ts

A55ENDIR D: T&*.0in, Ti3e =it% t%e t*n)*/(ne Ti3e&

A55ENDIR E: A)v*n.e) !(&3 C1st(3iQ*ti(n

A55ENDix

Inst*//in, Q1i.0B((0s

228

1i.0B((0s inst*//*ti(n 2&(.ess (??e&s t=( ;*si. (2ti(ns: Inst*// t%e 2&(,&*3 ?&(3 s.&*t.% (& 12,&*)e ?&(3 * 2&evi(1s Q ve&si(n' W%en <(1 12,&*)e+ <(1 .*n &1n ;(t% t%e (/) *n) ne= ve&si(ns (n <(1& .(321te& *t t%e s*3e ti3e+ =%i.% is essenti*/ i? <(1&e *n *..(1nt*nt (& ;((00ee2e& =%( =(&0s =it% .(32*n< ?i/es ?&(3 seve&*/ )i??e&ent ./ients' Even i? <(1 1se Q1i.0B((0s t( &1n <(1& (=n ;1siness+ <(1 3i,%t =*nt t( 0ee2 <(1& (/) ve&si(n *&(1n) in .*se <(1 )e.i)e t%*t <(1 )(nt /i0e t%e ne= (ne' Be s1&e t( ;*.0 12 <(1& .(32*n< ?i/e ;e?(&e <(1 (2en it =it% t%e ne= ve&si(nN (n.e <(1 (2en it in t%e ne= ve&si(n (? Q1i.0B((0s+ it =(nt &1n in t%e e*&/ie& ve&si(n Ksee t%e ;(x (n 2*,e 840L'

T%is *22en)ix =*/0s <(1 t%&(1,% ;(t% 2*t%s (? t%e inst*//*ti(n 2&(.ess' $(1// */s( ?in) (1t %(= t( inst*// Q1i.0B((0s 2014 (n * .(32*n< net=(&0+ in./1)in, =%e&e (n * net=(&0 <(1 .*n st(&e <(1& .(32*n< ?i/eO*n) =%i.% /(.*ti(n t( .%((se ?(& ;est 2e&?(&3*n.e' KI? seve&*/ 2e(2/e nee) t( *..ess <(1& .(32*n< ?i/e *t t%e s*3e ti3e+ eve&<(ne %*s t( &1n t%e s*3e ve&si(n (? Q1i.0B((0s+ s( set *si)e ti3e t( inst*// t%e 2&(,&*3 (n *// t%(se 3*.%ines'L

Be?(&e $(1 Inst*//

Int1it &e.(33en)s * 2'4 GHQ 2&(.ess(& *n) 1 GB (? RAM ?(& * sin,/e 1se& (? Q1i.0B((0s 5&(' A)) *n(t%e& 1 GB (? RAM ?(& 3(&e t%*n (ne .(n.1&&ent 1se&O;1t )(1;/in, t%e &e.(33en)e) RAM K*t /e*st 2 GB+ *s * &1/e (? t%13;L =i// 2&(;*;/< ;&in, <(1 ./(se& t( *..e2t*;/e n13;e&-.&1n.%in, s2ee)s' $(1 */s( nee) *;(1t 2'6 GB (? ?&ee )is0 s2*.e *n) * 4x CDGD@D )&ive t( inst*// t%e 2&(,&*3 i? <(1 ;(1,%t it (n CD &*t%e& t%*n )(=n/(*)in, it' Q1i.0B((0s 2014 .*n &1n (n Win)(=s @ist*

22F

QUICKBOOKs 2014: tHe MIssInG

BE!ORE $OU IN TACC

K e&vi.e 5*.0 1 (& /*te& &e/e*sesL+ Win)(=s 8+ Win)(=s F+ *n) Win)(=s e&ve& 200# K e&vi.e 5*.0 2L (& Win)(=s e&ve& 200F' Q1i.0B((0s .*n &1n (n #2-;it *n) 74-;it e)iti(ns (? t%ese (2e&*tin, s<ste3s'

NOTE (3eti3es+ <(1 3*< %*ve 2&(;/e3s &1nnin, Q1i.0B((0s i? <(1& .(321te& %*s * Win)(=s H(3e e)iti(n inst*//e)+ 2*&ti.1/*&/< i? <(1&e =(&0in, in * 31/ti1se& net=(&0e) envi&(n3ent' T%e e*siest s(/1ti(n K*/t%(1,% it 3i,%t .(st <(1 s(3e 3(ne<L is t( inst*// t%e 5&( ve&si(n (? Win)(=s @ist*+ Win)(=s 8+ (& Win)(=s F (n <(1& .(321te&'

I? <(1&e 2/*nnin, t( 1se Q1i.0B((0s inte,&*ti(n ?e*t1&es+ t%e ve&si(ns (? <(1& (t%e& 2&(,&*3s 3*tte&+ t((' !(& ex*32/e+ =&itin, /ette&s *n) ex2(&tin, &e2(&ts &eH1i&es Mi.&(s(?t W(&) *n) Ex.e/ 200# (& /*te& Keit%e& t%e #2-;it (& 74-;it e)iti(nL+ *n) s<n.%&(niQin, .(nt*.ts &eH1i&es O1t/((0 200# (& /*te&' KQ1i.0B((0s C(nt*.t <n. inte,&*tes (n/< =it% t%e #2-;it e)iti(n (? O1t/((0 2010'L

I? <(1 %*ve seve&*/ Q1i.0B((0s 1se&s+ 2/*n (n 12,&*)in, eve&<(nes .(2< *t t%e s*3e ti3e' On.e <(1ve 12,&*)e) eve&<(ne+ <(1 .*n 12)*te t%e .(32*n< ?i/e t( t%e ne= ve&si(n (? t%e 2&(,&*3' T%en %*ve eve&<(ne 3*0e s1&e s%e .*n (2en t%e .(32*n< ?i/e =it% t%e ne= ve&si(n (? Q1i.0B((0s' KI? <(1 12)*te t%e .(32*n< ?i/e ?i&st+ <(1& .(//e*,1es =(nt ;e *;/e t( =(&0 in it 1nti/ t%e< %*ve t%e ne=est ve&si(n (? t%e 2&(,&*3'L

TI5 I? <(1 %*ve * 2&(;/e3 inst*//in, Q1i.0B((0s+ <(1 .*n /((0 ?(& *n *ns=e& *t Y==='H1i.0;((0s'.(3GZ Yinst*//*ti(n'Z

5OWER U ER CCINIC

Inst*//in, M1/ti2/e Q1i.0B((0s @e&si(ns

I? <(1 =(&0 =it% ./ients &1nnin, )i??e&ent ve&si(ns (& e)iti(ns (? Q1i.0B((0s+ )(nt 2*ni.: Di??e&ent ve&si(ns *n) e)iti(ns (? t%e 2&(,&*3 .*n &1n (n t%e s*3e .(321te& 3(st/< =it%(1t sH1*;;/in, =it% e*.% (t%e&' !(& ex*32/e+ <(1 .*n &1n Q1i.0B((0s 5&( 2012+ Q1i.0B((0s 5&( 201#+ *n) Q1i.0B((0s 5&e3ie& 2014 *// (n t%e s*3e 3*.%ine' As /(n, *s <(1 *..ess e*.% .(32*n< ?i/e =it% (n/< (ne ve&si(n (& e)iti(n (? t%e 2&(,&*3+ <(1// ;e ?ine' H(=eve&+ Q1i.0B((0s 12)*tes .(32*n< ?i/es in t=( sit1*ti(ns+ =%i.% 3e*ns <(1 =(nt ;e *;/e t( 1se t%e ?i/es in t%e 2&evi(1s ve&si(n (& e)iti(n:

: O2enin, * .(32*n< ?i/e in * ne= ve&si(n 12)*tes t%e ?i/e t( =(&0 =it% t%e ne= ve&si(n *n) 2&events e*&/ie& ve&si(ns ?&(3 (2enin, it' ( (n.e <(1 (2en <(1& .(32*n< ?i/e =it% Q1i.0B((0s 2014+ <(1& *..(1nt*nt =(nt ;e *;/e t( *..ess <(1& )*t* i? s%es sti// &1nnin, Q1i.0B((0s 201#' : O2enin, * .(32*n< ?i/e in Q1i.0B((0s Ente&2&ise e)iti(n (2ti3iQes t%e ?i/e ?(& ?*ste& 2e&?(&3*n.e' On.e <(1 (2en * .(32*n< ?i/e in t%is e)iti(n+ t%e ?i/e is (?? /i3its t( Q1i.0B((0s 5&( *n) Q1i.0B((0s 5&e3ie&'

#' C/i.0 Next' IN TACCIN Inst*//in, Q1i.0B((0s Q1i.0B((0s inst*//*ti(n )i*/(, ;(x *22e*&s (n <(1& s.&een+ *n) t%e inst*//*- ti(n =iQ*&) ext&*.ts t%e ?i/es it nee)s' T%is ste2 .*n t*0e * ?e= 3in1tesN <(1// see 2&(,&ess ;*&s t%*t ,ive <(1 *n i)e* (? %(= /(n, <(1 %*ve t( =*it' KI? <(1&e inst*//in, ?&(3 * CD *n) t%e )i*/(, ;(x )(esnt *22e*&+ 1se Win)(=s Ex2/(&e& t( (2en t%e CDN )(1;/e./i.0 set12'exe+ *n) t%en ?(//(= t%e (ns.&een inst&1.ti(ns'

I? <(1 %*ve * sin,/e-1se& /i.ense ?(& Q1i.0B((0s+ inst*//in, (& 12,&*)in, t%e 2&(,&*3 (n * .(321te& &1nnin, Win)(=s R5+ Win)(=s 8+ (& Win)(=s F is 2&ett< si32/e' Even (n * net=(&0 =it% * 31/ti-1se& /i.ense+ inst*//in, Q1i.0B((0s is 3(st/< .(3- 3(n sense' KI? <(1&e inst*//in, it (n * .(321te& &1nnin, Win)(=s @ist*+ se*&.% t%e Int1it Q1i.0B((0s 122(&t =e; 2*,e T2*,e 866U ?(& inst&1.ti(ns'L T%is se.ti(n )es.&i;es t%e inst*//*ti(n ste2s =%et%e& <(1&e inst*//in, Q1i.0B((0s ?(& t%e ?i&st ti3e+ inst*//in, * ne= ve&si(n (? t%e 2&(,&*3 (n * .(321te& t%*t */&e*)< %*s (ne (& 3(&e (/)e& ve&si(ns (n it+ (& 12,&*)in, *n existin, ve&si(n t( Q1i.0B((0s 2014'

Inst*//in, Q1i.0B((0s ?(& t%e !i&st Ti3e I? <(1 )(nt %*ve *n< (t%e& ve&si(n (? Q1i.0B((0s inst*//e) (n <(1& .(321te&+ in- st*//in, Q1i.0B((0s 2014 is st&*i,%t?(&=*&)' He&e *&e t%e ste2s:

1' C(, int( Win)(=s *s * 1se& =it% *)3inist&*t(& &i,%ts'

Win)(=s e&ve&+ Win)(=s @ist*+ Win)(=s 8+ *n) Win)(=s F &eH1i&e *)3inist&*t(& &i,%ts t( inst*// Q1i.0B((0s' I? <(1 %*ve t&(1;/e inst*//in,+ t&< )is*;/in, t%e ?i&e=*//+ t((' An) s%1t )(=n *n< &1nnin, 2&(,&*3s+ in./1)in, <(1& vi&1s2&(te.ti(n 2&(,&*3 K* ,(() i)e* =%en <(1&e inst*//in, *n< s(?t=*&eL'

2' I? <(1 )(=n/(*)e) Q1i.0B((0s+ )(1;/e-./i.0 t%e ?i/e <(1 )(=n/(*)e)' I? <(1 %*ve * Q1i.0B((0s CD+ 21t t%e )is. in <(1& CD )&ive'

Eit%e& =*<+ t%e Inst*// %ie/) WiQ*&) We/.(3e s.&een *22e*&s'

A55enDIx A: IN TACCING

229

4' W%en <(1 see * se.(n) We/.(3e s.&een in t%e Q1i.0B((0s inst*//*ti(n )i*/(, ;(x+ ./i.0 Next'

IN TACCIN

QUICKBOOK T%e Ci.ense A,&ee3ent s.&een *22e*&s'

6' A?te& <(1 &e*) t%e s(?t=*&e *,&ee3ent .*&e?1//<+ t1&n (n t%e 4I *..e2t t%e te&3s (? t%e /i.ense *,&ee3entJ .%e.0;(x+ *n) t%en ./i.0 Next'

A/t%(1,% <(1 .*n 2&(.ee) =it% t%e inst*//*ti(n =it%(1t &e*)in, t%e *,&ee3ent+ <(1 s%(1/) */=*<s &e*) s(?t=*&e /i.ense *,&ee3ents s( <(1 0n(= t%e /e,*/ te&3s <(1&e *..e2tin,'

7' On t%e 4C%((se <(1& inst*//*ti(n t<2eJ s.&een+ se/e.t eit%e& 4Ex2&ess K&e.(33en)e)LJ (& 4C1st(3 *n) Net=(&0 (2ti(ns+J *n) t%en ./i.0 Next'

T%e Ex2&ess (2ti(n sets 12 Q1i.0B((0s ?(& sin,/e-1se& *..ess K2*,e 498L *n) inst*//s t%e 2&(,&*3 in C:e5&(,&*3 !i/eseInt1iteQ1i.0B((0s 2014' I? <(1

2#0

QUICKBOOKs 2014: tHe MIssInG

IN TACCING QUICKBOOK

.%((se t%is (2ti(n+ t%e inst*//*ti(n D132s t( * s.&een t%*t *s0s ?(& t%e /i.ense *n) 2&()1.t n13;e&sN %(2 t( ste2 F (? t%is /ist ?(& )et*i/s' K$(1 .*n .%*n,e t%e 2&(,&*3s 2&e?e&en.es t( *//(= 31/ti2/e 1se&s *?te& Q1i.0B((0s is 12 *n) &1nnin,N see 2*,e 498'L

T%e 4C1st(3 *n) Net=(&0 (2ti(nsJ settin, /ets <(1 .%((se =%e&e t( inst*// Q1i.0B((0s (n <(1& .(321te&+ inst*// t%e 2&(,&*3 *n) s%*&e * .(32*n< ?i/e =it% (t%e&s+ (& set 12 t%e .(321te& (n/< t( s%*&e t%e .(32*n< ?i/e K2*,e 849L' I? <(1 .%((se t%is (2ti(n+ .(ntin1e =it% ste2 8 (? t%is /ist'

8' I? <(1 se/e.te) t%e 4C1st(3 *n) Net=(&0 (2ti(nsJ settin,+ .%((se * settin, (n t%e 4C1st(3 *n) Net=(&0 O2ti(nsJ s.&een+ *n) t%en ./i.0 Next'

I? <(1&e t%e (n/< 2e&s(n =%( 1ses Q1i.0B((0s+ se/e.t 4I// ;e 1sin, Q1i.0B((0s (n t%is .(321te&'J T%is (2ti(n inst*//s t%e 2&(,&*3 (n <(1& .(321te& *n) sets it 12 ?(& sin,/e-1se& *..ess t( <(1& .(32*n< ?i/e' K$(1 .*n .%*n,e t%is 2&e?e&- en.e t( *//(= 31/ti2/e 1se&s (n.e Q1i.0B((0s is 12 *n) &1nnin,Osee 2*,e 498'L

I? <(1&e ,(in, t( &1n Q1i.0B((0s *n) */s( =*nt t( st(&e t%e .(32*n< ?i/e (n t%is .(321te& t( s%*&e =it% (t%e& Q1i.0B((0s D(.0e<s+ se/e.t 4I// ;e 1sin, Q1i.0B((0s (n t%is .(321te&+ AND I// ;e st(&in, (1& .(32*n< ?i/e %e&e s( it .*n ;e s%*&e) (ve& (1& net=(&0'J

T%e t%i&) (2ti(n+ =%i.% ;e,ins =it% 4I =i// NOT ;e 1sin, Q1i.0B((0s (n t%is .(3- 21te&+J is t%e (ne t( .%((se =%en <(1&e inst*//in, t%e 2&(,&*3 (n * .(321te& t%*t *.ts *s * ?i/e se&ve&N in (t%e& =(&)s+ * .(321te& t%*t st(&es <(1& .(32*n< ?i/es ;1t )(esnt *.t1*//< &1n Q1i.0B((0s K2*,e 849L' W%en <(1 inst*// t%e 2&(,&*3 1sin, t%is (2ti(n+ <(1 )(nt 1se 12 (ne (? <(1& Q1i.0B((0s /i.enses' A55enDIx A: IN TACCING 2#1

F' On t%e 4Ente& <(1& /i.ense *n) 2&()1.t n13;e&sJ s.&een+ ?i// in t%e Ci.ense N13;e& *n) 5&()1.t N13;e& ;(xes+ *n) t%en ./i.0 Next'

e<es (n t%e e3*i/ (& <e//(= sti.0e& *n) t<2e *// t%e )i,its ?(& t%e /i.ense *n) 2&()1.t n13;e&s =it%(1t * ;&e*0'

9' I? <(1 .%(se 4C1st(3 *n) Net=(&0 (2ti(nsJ in ste2 6+ t%en <(1 see t%e C%((se Inst*//*ti(n C(.*ti(n s.&een Ki? <(1 .%(se t%e Ex2&ess (2ti(n+ <(1 =(nt see t%is s.&een+ s( s0i2 t( ste2 10LN i? <(1 =*nt t( .%*n,e =%e&e Q1i.0B((0s =i// ;e inst*//e)+ 2i.0 * ne= /(.*ti(n+ *n) t%en ./i.0 Next'

Initi*//<+ t%e inst*//*ti(n /(.*ti(n is set t( C:e5&(,&*3 !i/eseInt1iteQ1i.0B((0s T%ese n13;e&s *&e %*&) t( 3iss Ot%e<&e in t%e .(n?i&3*ti(n e3*i/ <(1 &e.eive) i? <(1 )(=n/(*)e) t%e 2&(,&*3+ (& 2&inte) (n t%e ;&i,%t <e//(= sti.0e& (n <(1& Q1i.0B((0s CD s/eeve i? <(1 ;(1,%t * 2%<si.*/ .(2<' As <(1 ?inis% t<2in, t%e )i,its in (ne ;(x+ <(1& inse&ti(n 2(int *1t(3*ti.*//< D132s t( t%e next ;(x' ( i? <(1&e .(n?i)ent (n t%e 0e<;(*&)+ <(1 .*n 0ee2 <(1& 2#2 2014' T( .%((se s(3e=%e&e e/se+ ./i.0 B&(=se Ksee !i,1&e A-1+ ;*.0,&(1n)L+ se/e.t t%e ne= ?(/)e&+ *n) t%en ./i.0 OK'

QUICKBOOKs 2014: tHe MIssInG

IN TACCIN

QUICKBOOK

! i GURE A-1 I? t%e ?(/)e& <(1 =*nt t( 1se )(esnt exist+ ./i.0 t%e Ne= !(/)e& i.(n+ =%i.% /((0s /i0e * st</iQe) ?(/)e& =it% * st*&;1&st (n its .(&ne& K?(&e,&(1n)L' T( vie= t%e ?(/)e&s (ne /eve/ 12+ ./i.0 t%e i.(n t%*t /((0s /i0e * ?(/)e& .(nt*inin, *n 12 *&&(=' T( se/e.t * ?(/)e& =it%in t%e ;(x+ )(1;/e./i.0 it (& se/e.t it *n) t%en ./i.0 OK'

A55enDIx A: IN TACCING

2#1

IN TACCIN

10' I? t%e settin,s in t%e 4Re*)< t( inst*//J s.&een *&e t%e =*< <(1 =*nt+ ./i.0 Inst*//'

T%e 4Re*)< t( Inst*//J s.&een /ists t%e 2&(,&*3s ve&si(n+ its /i.ense *n) 2&()- 1.t n13;e&s+ *n) t%e ?(/)e& =%e&e it =i// ;e inst*//e)' I? <(1 =*nt t( .%*n,e+ s*<+ t%e ?(/)e& <(1&e inst*//in, t(+ ./i.0 B*.0 1nti/ <(1 ,et t( t%e *22&(2&i*te s.&een *n) 3*0e t%e .%*n,es' T%en ./i.0 Next 1nti/ <(1&e ;*.0 *t t%e 4Re*)< t( Inst*//J s.&een'

W%en <(1 ./i.0 Inst*//+ <(1& .(321te& 3*0es ;1s< s(1n)s' T%e =iQ*&) s%(=s t%e inst*//*ti(n t*s0 its 2e&?(&3in,+ *n) 2&(,&ess ;*&s in)i.*te %(= ?*& its ,(tten'

T%e inst*//*ti(n =iQ*&) */s( )is2/*<s * Use& ID text ;(x s( <(1 .*n si,n int( Q1i.0B((0s' I? <(1 )(nt %*ve *n Int1it *..(1nt <et (& )(nt =*nt t( /(, int( t%e *..(1nt <(1 %*ve+ ./i.0 4 0i2 t%isJ *t t%e )i*/(, ;(xs ;(tt(3 &i,%t' I? <(1 )( =*nt t( si,n int( <(1& Int1it *..(1ntO?(& ex*32/e+ t( .%*n,e <(1& .(nt*.t in?(&3*ti(nOt<2e <(1& e3*i/ *))&ess in t%e Use& ID ;(x+ *n) t%en ./i.0 @*/i- )*te' I? Q1i.0B((0s ?in)s <(1& *..(1nt+ t%e 2*ss=(&) ;(x *22e*&s' T<2e <(1& 2*ss=(&) in t%e ;(x+ *n) t%en ./i.0 C(, In *t t%e )i*/(, ;(xs ;(tt(3 &i,%t'

2#2

QUICKBOOKs 2014: tHe MIssInG

IN TACCING QUICKBOOK NOTE I? <(1 see t%e 4Re,iste& <(1& 2&()1.t *n) ,et st*&te)J 3ess*,e+ %(2 t( 2*,e 847 t( ,et t%e ?1// s.((2 (n &e,iste&in, <(1& .(2< (? t%e 2&(,&*3' I? <(1 =*nt t( s0i2 &e,ist&*ti(n ?(& n(=+ ./i.0 t%e 4I// )( t%is /*te&J /in0 *t t%e )i*/(, ;(xs /(=e& &i,%t'

11' W%en t%e 4C(n,&*t1/*ti(ns`J s.&een *22e*&s+ ./i.0 O2en Q1i.0B((0s'

Q1i.0B((0s /*1n.%es+ *n) <(1&e &e*)< t( st*&t =(&0in,' C%*2te& 1 =*/0s <(1 t%&(1,% /*1n.%in, Q1i.0B((0s *n) (2enin, ?i/es ?(& )*<-t(-)*< =(&0'

Inst*//in, (& U2,&*)in, t( * Ne= @e&si(n (? Q1i.0B((0s I? <(1 */&e*)< %*ve * ve&si(n (? Q1i.0B((0s inst*//e)+ its e*s< t( inst*// Q1i.0B((0s 2014 (& 12,&*)e <(1& existin, ve&si(n' He&es %(=:

1' C(, int( Win)(=s *s * 1se& =it% *)3inist&*t(& &i,%ts'

Win)(=s e&ve&+ Win)(=s @ist*+ Win)(=s 8+ *n) Win)(=s F &eH1i&e *)3in- ist&*t(& &i,%ts t( inst*// Q1i.0B((0s' I? <(1 %*ve t&(1;/e inst*//in, Q1i.0B((0s+ t&< )is*;/in, <(1& ?i&e=*//+ t((' An) s%1t )(=n *n< &1nnin, 2&(,&*3s+ in./1)in, <(1& vi&1s-2&(te.ti(n 2&(,&*3 K* ,(() i)e* =%en <(1&e inst*//in, *n< s(?t=*&eL'

2' I? <(1 )(=n/(*)e) Q1i.0B((0s+ )(1;/e-./i.0 t%e ?i/e <(1 )(=n/(*)e)' I? <(1 %*ve * Q1i.0B((0s CD+ 21t t%e )is. in <(1& CD )&ive' A55enDIx A: IN TACCING 2##

Eit%e& =*<+ Q1i.0B((0s inst*//*ti(n )i*/(, ;(x *22e*&s (n <(1& s.&een+ *n) t%e inst*//*ti(n =iQ*&) ext&*.ts t%e ?i/es it nee)s' T%is ste2 .*n t*0e * ?e= 3in1tesN <(1// see 2&(,&ess ;*&s t%*t ,ive <(1 *n i)e* (? %(= /(n, <(1 %*ve t( =*it' KI? <(1&e inst*//in, ?&(3 * CD *n) t%e )i*/(, ;(x )(esnt *22e*&+ 1se Win)(=s Ex2/(&e& t( (2en t%e CDN )(1;/e-./i.0 set12'exe+ *n) t%en ?(//(= t%e (ns.&een inst&1.ti(ns'L

#' W%en <(1 see t%e We/.(3e s.&een in t%e Q1i.0B((0s inst*//*ti(n )i*/(, ;(x+ ./i.0 Next'

T%e Ci.ense A,&ee3ent s.&een *22e*&s'

4' A?te& <(1 &e*) t%e s(?t=*&e *,&ee3ent .*&e?1//<+ t1&n (n t%e 4I *..e2t t%e te&3s (? t%e /i.ense *,&ee3entJ .%e.0;(x+ *n) t%en ./i.0 Next'

A/t%(1,% <(1 .*n 2&(.ee) =it% t%e inst*//*ti(n =it%(1t &e*)in, t%e *,&ee3ent+ <(1 s%(1/) */=*<s &e*) s(?t=*&e /i.ense *,&ee3ents s( <(1 0n(= t%e /e,*/ te&3s <(1&e *..e2tin,'

6' On t%e 4C%((se <(1& inst*//*ti(n t<2eJ s.&een+ se/e.t eit%e& 4Ex2&ess K&e.(33en)e)LJ (& 4C1st(3 *n) Net=(&0 (2ti(ns+J *n) t%en ./i.0 Next'

T%e Ex2&ess (2ti(n sets 12 Q1i.0B((0s ?(& sin,/e-1se& *..ess K2*,e 498L *n) inst*//s t%e 2&(,&*3 in C:e5&(,&*3 !i/eseInt1iteQ1i.0B((0s 2014' I? <(1 .%((se t%is (2ti(n+ t%e inst*//*ti(n D132s t( * s.&een t%*t *s0s ?(& t%e /i.ense *n) 2&()1.t n13;e&sO%(2 t( ste2 8 (? t%is /ist ?(& )et*i/s' K$(1 .*n .%*n,e t%e 2&e?e&en.e t( *//(= 31/ti2/e 1se&s *?te& Q1i.0B((0s is 12 *n) &1nnin,N see 2*,e 498'L

2#4

QUICKBOOKs 2014: tHe MIssInG

T%e 4C1st(3 *n) Net=(&0 (2ti(nsJ settin, /ets <(1 .%((se =%e&e t( inst*// Q1i.0B((0s (n <(1& .(321te&+ inst*// t%e 2&(,&*3 *n) s%*&e * .(32*n< ?i/e =it% (t%e&s+ (& set 12 t%e .(321te& (n/< t( s%*&e t%e .(32*n< ?i/e K2*,e 849L' T%e next ste2 ex2/*ins <(1& (2ti(ns'

7' I? <(1 se/e.te) t%e 4C1st(3 *n) Net=(&0 (2ti(nsJ settin,+ .%((se * settin, (n t%e 4C1st(3 *n) Net=(&0 O2ti(nsJ s.&een+ *n) t%en ./i.0 Next'

F' !i// in t%e Use& ID *n) 5*ss=(&) ;(xes =it% <(1& Int1it *..(1nt 1se& ID *n) 2*ss=(&)+ *n) t%en ./i.0 Next'

I? <(1&e t%e (n/< 2e&s(n =%( 1ses Q1i.0B((0s+ se/e.t 4I// ;e 1sin, Q1i.0B((0s (n t%is .(321te&+J *n) t%en ./i.0 Next' T%is (2ti(n inst*//s t%e 2&(,&*3 (n <(1& .(321te& *n) sets it 12 ?(& sin,/e-1se& *..ess t( <(1& .(32*n< ?i/e' K$(1 .*n .%*n,e t%is 2&e?e&en.e t( *//(= 31/ti2/e 1se&s (n.e Q1i.0B((0s is 12 *n) &1nnin,Osee 2*,e 498'L

I? <(1&e ,(in, t( &1n Q1i.0B((0s *n) */s( =*nt t( st(&e t%e .(32*n< ?i/e (n t%is .(321te& t( s%*&e =it% (t%e& Q1i.0B((0s D(.0e<s+ se/e.t 4I// ;e 1sin, Q1i.0B((0s (n t%is .(321te&+ AND I// ;e st(&in, (1& .(32*n< ?i/e %e&e s( it .*n ;e s%*&e) (ve& (1& net=(&0'J

T%e t%i&) (2ti(n+ =%i.% ;e,ins =it% 4I =i// NOT ;e 1sin, Q1i.0B((0s (n t%is .(3- 21te&+J is t%e (ne t( .%((se =%en <(1&e inst*//in, t%e 2&(,&*3 (n * .(321te& t%*t *.ts *s * ?i/e se&ve&N in (t%e& =(&)s+ * .(321te& t%*t st(&es <(1& .(32*n< ?i/es ;1t )(esnt *.t1*//< &1n Q1i.0B((0s K2*,e 849L' W%en <(1 inst*// t%e 2&(,&*3 1sin, t%is (2ti(n+ <(1 )(nt 1se 12 (ne (? <(1& Q1i.0B((0s /i.enses'

8' On t%e 4Ente& <(1& /i.ense *n) 2&()1.t n13;e&sJ s.&een+ ./i.0 t%e 4Use <(1& 1se& ID inste*)J /in0 ;e/(= t%e 5&()1.t N13;e& ;(xes'

Q1i.0B((0s (;t*ins <(1& /i.ense *n) 2&()1.t n13;e& ?&(3 t%e &e,ist&*ti(n in?( *ss(.i*te) =it% <(1& Int1it *..(1nt' I? <(1 .*nt &e3e3;e& <(1& *..(1nt in?(&- 3*ti(n+ ./i.0 t%e 4Inst*// =it% <(1& 2&()1.t *n) /i.ense n13;e&s inste*)J /in0 t( &et1&n t( t%e 4Ente& <(1& /i.ense *n) 2&()1.t n13;e&sJ s.&een+ *n) t%en

T%e 4Inst*// =it% <(1& 1se& IDJ s.&een *22e*&s' A55enDIx A: IN TACCING 2##

?i// in t%e /i.ense n13;e& *n) 2&()1.t n13;e& ?&(3 <(1& .(n?i&3*ti(n e3*i/ (& CD'

IN TACCING QUICKBOOK

9' I? <(1 =*nt t( 0ee2 <(1& .1&&ent ve&si(n (? Q1i.0B((0s *n) inst*// Q1i.0B((0s 2014 in *))iti(n+ (n t%e 4U2,&*)e (& C%*n,e Inst*//*ti(n C(.*ti(nJ s.&een+ ;e s1&e t( .%((se * )i??e&ent ?(/)e& t%*n t%e (ne =%e&e <(1& .1&&ent Q1i.0B((0s ve&si(n is inst*//e)' T%en D132 t( ste2 11'

Initi*//<+ t%e inst*//*ti(n /(.*ti(n is set t( C:e5&(,&*3 !i/eseInt1iteQ1i.0B((0s 2014' T( .%*n,e t%is /(.*ti(n+ ./i.0 B&(=se+ se/e.t t%e ne= ?(/)e&+ *n) t%en ./i.0 OK' K$(1 )(nt %*ve t( .%*n,e t%is /(.*ti(n' T( .(ntin1e t%e inst*//*ti(n =it%(1t .%*n,in, t%e /(.*ti(n+ si32/< 2&(.ee) t( ste2 11'L

2#4

QUICKBOOKs 2014: tHe MIssInG

REGI TERING QUICKBOOK

10' I? <(1 =*nt t( 12,&*)e *n existin, ve&si(n (? Q1i.0B((0s+ (n t%e 4U2,&*)e (& C%*n,e Inst*//*ti(n C(.*ti(nJ s.&een+ se/e.t t%e 4Re2/*.e t%e ve&si(n se/e.te) ;e/(= =it% t%e ve&si(n I3 inst*//in, n(=J (2ti(n *n) t%en+ in t%e )&(2)(=n /ist+ .%((se t%e ve&si(n t%*t <(1 =*nt t( 12,&*)e'

W%en <(1 .%((se t%is (2ti(n+ Q1i.0B((0s 2014 =i// ;e inst*//e) *n) t%e ve&si(n <(1 se/e.te) t( &e2/*.e =i// ;e 1ninst*//e)'

11' C/i.0 Next' T%en+ =%en t%e settin,s in t%e 4Re*)< t( inst*//J s.&een *&e t%e =*< <(1 =*nt+ ./i.0 Inst*//'

T%e 4Re*)< t( Inst*//J s.&een in./1)es * s133*&< (? t%e 2&(,&*3s ve&si(n+ its /i.ense *n) 2&()1.t n13;e&s+ *n) t%e inst*//*ti(n ?(/)e& <(1 .%(se' I? <(1 =*nt t( .%*n,e+ s*<+ t%e ?(/)e& <(1&e inst*//in, t(+ ./i.0 B*.0 1nti/ <(1 ,et t( t%e *22&(2&i*te s.&een *n) 3*0e t%e .%*n,es' T%en ./i.0 Next 1nti/ <(1&e ;*.0 *t t%e 4Re*)< t( Inst*//J s.&een'

W%en <(1 ./i.0 Inst*//+ <(1& .(321te& 3*0es ;1s< s(1n)s' T%e =iQ*&) s%(=s t%e inst*//*ti(n t*s0 its 2e&?(&3in,+ *n) 2&(,&ess ;*&s in)i.*te %(= ?*& its ,(tten'

NOTE I? <(1 see t%e 4Re,iste& <(1& 2&()1.t *n) ,et st*&te)J 3ess*,e+ %(2 t( 2*,e 847 t( /e*&n %(= t( &e,iste& <(1& .(2< (? t%e 2&(,&*3' O& <(1 .*n s0i2 &e,ist&*ti(n ?(& t%e ti3e ;ein, ;< ./i.0in, t%e 4I// )( t%is /*te&J /in0 *t t%e )i*/(, ;(xs /(=e& &i,%t' B1t <(1 %*ve t( &e,iste& t%e 2&(,&*3 event1*//<+ s( ,( *%e*) *n) )( it n(='

12' W%en t%e 4C(n,&*t1/*ti(ns`J s.&een *22e*&s+ ./i.0 O2en Q1i.0B((0s'

Q1i.0B((0s /*1n.%es+ *n) <(1&e &e*)< t( st*&t =(&0in,' C%*2te& 1 =*/0s <(1 t%&(1,% /*1n.%in, Q1i.0B((0s *n) (2enin, ?i/es ?(& )*<-t()*< =(&0'

i33e)i*te/<+ ;1t <(1// nee) t( event1*//<Ot%e 2&(,&*3 &1ns ?(& (n/< 70 )*<s 1n- /ess <(1 &e,iste& <(1& .(2<' W%en <(1 &e,iste&+ <(1// */s( &e.eive *n< 12)*tes t%*t Int1it &e/e*ses ?(& t%is ve&si(n (? t%e 2&(,&*3'

In t%e Re,iste& Q1i.0B((0s )i*/(, ;(x+ ./i.0 t%e Be,in Re,ist&*ti(n ;1tt(n' A ;&(=se& =in)(= (2ens t( t%e Q1i.0B((0s Re,ist&*ti(n 2*,e *n) ,1i)es <(1 t%&(1,% t%e ste2s' Be s1&e t( 0ee2 * .(2< (? t%e /i.ense n13;e&+ 2&()1.t n13;e&+ te/e2%(ne n13;e&+ *n) Mi2 .()e <(1 1se ?(& &e,ist&*ti(n' $(1// nee) t%e3 i? <(1 %*ve t( &ein- st*// Q1i.0B((0s (& inst*// it (n * ne= %*&) )&ive'

Re,iste&in, Q1i.0B((0s

At s(3e 2(int )1&in, t%e inst*//*ti(n 2&(.ess+ <(1// see t%e Re,iste& Q1i.0B((0s )i*/(, ;(x' K$(1 .*n */s( st*&t t%e &e,ist&*ti(n 2&(.ess *?te& <(1 inst*// Q1i.0B((0s ;< .%((sin, He/2>Re,iste& Q1i.0B((0s'L $(1 )(nt %*ve t( &e,iste& Q1i.0B((0s

ettin, U2 Q1i.0B((0s (n * Net=(&0

WHERE TO .(321te&s TORE t*&t 3en1L+ se*&.% ?(& 4M*2 )&ive'J

!(& seve&*/ 2e(2/e t( =(&0 (n t%e s*3e .(32*n< ?i/e ?&(3 )i??e&ent .(321te&s+ <(1 %*ve t( 2e&?(&3 t=( se2*&*te ste2s: Q1i.0B((0s 5&( *n) 5&e3ie& .*n %*n)/e 12 t( ?ive 2e(2/e *..essin, * .(32*n< ?i/e *t t%e s*3e ti3e' KInt1it is %*22< t( se// <(1 3(&e t%*n ?ive /i.enses ?(& Q1i.0B((0s t( inst*// (n (t%e& 2e(2/es .(321te&s+ ;1t (n/< ?ive (? t%e /i.ense) 1se&s .*n =(&0 (n t%e .(32*n< ?i/e si31/t*ne(1 s/<'L Q1i.0B((0s Ente&2&ise .(3es =it% 6-+ 10-+ (&

1' Inst*// t%e Q1i.0B((0s )*t*;*se se&ve& (n t%e 3*.%ine =%e&e <(1 st(&e <(1& Q1i.0B((0s ?i/es'

W%en <(1 &1n t%e Q1i.0B((0s inst*//e& (n t%is 3*.%ine+ (n t%e 4C1st(3 *n) Net=(&0 O2ti(nsJ s.&een+ .%((se t%e (2ti(n t%*t ;e,ins =it% 4I =i// NOT ;e 1sin, Q1i.0B((0s (n t%is .(321te&J Ksee ste2 8 (n 2*,e 842L' T%is inst*//s t%e )*t*;*se se&ve& s(?t=*&e s( t%*t t%e .(321te& *.ts *s * ?i/e se&ve& *n) )(esnt 1se 12 (ne (? <(1& Q1i.0B((0s /i.enses'

2' Inst*// t%e Q1i.0B((0s ./ient *22/i.*ti(n (n *// t%e .(321te&s t%*t <(1 =*nt t( &1n Q1i.0B((0s'

$(1 nee) * se2*&*te Q1i.0B((0s /i.ense ?(& e*.% .(321te& (n =%i.% <(1 inst*// t%e 2&(,&*3' T%ese .(321te&s nee) t( ;e net=(&0e) t( t%e 3*.%ine <(1 1se *s t%e Q1i.0B((0s )*t*;*se se&ve&' T%e< 31st *// &1n t%e s*3e ve&si(n (? Q1i.0B((0s KQ1i.0B((0s 2014+ ?(& ex*32/eL *n) %*ve 2e&3issi(n t( &e*)+ =&ite+ .&e*te+ *n) )e/ete in t%e ?(/)e& =%e&e t%e .(32*n< ?i/e &esi)es' KA net=(&0 *)3inist&*t(& t<2i.*//< sets 12 t%ese 2e&3issi(ns ?(& e*.% 1se&' I? <(1&e &es2(nsi;/e ?(& settin, 12 1se&s ;1t <(1 neve& =*nte) 4net=(&0 *)3inist&*t(&J *s <(1& D(; tit/e+ in t%e Win)(=s t*s0;*&+ .%((se t*&t>4He/2 *n) 122(&tJ *n) t%en+ in t%e e*&.% ;(x+ t<2e s%*&e ?i/es t( ?in) inst&1.ti(ns ?(& s%*&in, ?i/es 1sin, <(1& (2e&*tin, s<ste3'L

TI5 $(1 .*n si32/i?< *..ess t( t%e .(32*n<-?i/e ?(/)e& ;< 3*22in, * )&ive t( t%*t ?(/)e&' In Win)(=s 4He/2 *n) 122(&tJ =in)(= K=%i.% <(1 ,et t( ?&(3 <(1&

WHERE TO 16-1se& /i.ense 2*.0s *n) *//(=s 12 t( #0 si31/t*ne(1s 1se&s'

!ICE

W%e&e t( t(&e $(1& C(32*n< !i/es

Q1i.0B((0s 2014 %*s its (=n ?*v(&ite s2(t ?(& .(32*n< ?i/es+ ;1t <(1 .*n s*ve <(1& ?i/es =%e&e it 3*0es t%e 3(st sense ?(& <(1& .(32*n<' !(& ex*32/e+ i? seve&*/ 2e(2/e =(&0 (n <(1& .(32*n< ?i/es si31/t*ne(1s/<+ .%((se t%e st(&*,e /(.*ti(n t%*t ,ives <(1 t%e H1i.0est 2e&?(&3*n.e K<(1// &e*) *;(1t %(= t( )( t%*t in * se.L' T%is se.- ti(n ex2/*ins %(= t( )e.i)e =%e&e t( st(&e <(1& .(32*n< ?i/es'

In Win)(=s 8 *n) Win)(=s F+ Q1i.0B((0s *1t(3*ti.*//< sets t%e .(32*n<-?i/e ?(/)e& t( C:eUse&se 51;/i.e51;/i. D(.13entseInt1iteQ1i.0B((0seC(32*n< !i/es' T%e ?(/)e&

WHERE TO COM5AN$ !ICE TORE ?(& Win)(=s R5 is C:eD(.13ents *n) ettin,seA// Use&se %*&e) D(.13entseInt1ite Q1i.0B((0seC(32*n< !i/es' KI? <(1&e ;&(=sin, t%&(1,% ?(/)e&s+ t%e Win)(=s R5 2*t% s%(=s 12 si32/< *s 4 %*&e) D(.13ents'JL

H(=eve&+ <(1&e ?&ee t( .%((se * )i??e&ent ?(/)e&' Q1i.0B((0s /ets <(1 st(&e .(3- 2*n< ?i/es *n<=%e&e <(1 /i0e+ s( <(1 3*< *s =e// 0ee2 t%e3 =it% t%e &est (? <(1& )(.13ents' It */s( 3*0es sense t( .&e*te * )e)i.*te) ?(/)e& ?(& <(1& Q1i.0B((0s ?i/es sin.e+ in *))iti(n t( .(32*n< ?i/es+ <(1// 2&(;*;/< .&e*te ;*.012 ?i/es+ 3ess*,e te32/*tes+ ?i/es t%*t <(1 ex2(&t ?&(3 Q1i.0B((0s+ *n) ?i/es ?(& i32(&tin, int( <(1& .(32*n< ?i/e' Wit% * Q1i.0B((0s ?(/)e& *s * .(nt*ine&+ <(1 .*n .&e*te s1;?(/)e&s ?(& e*.% t<2e (? ?i/e+ *s s%(=n in !i,1&e A2'

! i GURE A-2 H*vin, * s1;?(/)e& ?(& e*.% t<2e (? Q1i.0B((0s- &e/*te) ?i/e K;*.012s+ ex2(&t ?i/es+ *n) s( (nL 3*0es it e*s< t( ?in) =%*t <(1 =*nt' I? <(1 s*ve * .(2< (? <(1& .(32*n< ?i/e *t t%e en) (? e*.% <e*&+ <(1 .*n .&e*te s1;?(/)e&s ?(& e*.% <e*&+ t(('

WHERE TO

TI5 I? <(1 *&ent t(t*//< *t e*se =(&0in, =it% ?i/es in <(1& .(321te&s (2e&*tin, s<ste3+ Win)(=s R5 5&(: T%e Missin, M*n1*/+ Win)(=s @ist*: T%e Missin, M*n1*/+ Win)(=s 8: T%e Missin, M*n1*/+ (& Win)(=s F: T%e Missin, M*n1*/ =i// 3*0e <(1 *n ex2e&t in n( ti3e'

t(&in, C(32*n< !i/es (n * Net=(&0 I? seve&*/ 2e(2/e =(&0 (n <(1& .(32*n< ?i/es+ =%e&e <(1 st(&e t%(se ?i/es .*n )ete&- 3ine =%et%e& t%e 2e(2/e =%( =(&0 (n t%e3 ,et ;/iste&in,/< ?*st &es2(nses (& n() (?? =*itin, ?(& 2&(.esses t( .(32/ete' !(& t%e ;est 2e&?(&3*n.e+ 21t .(32*n< ?i/es (n t%e net=(&0 .(321te& =it% t%e 3(st 3e3(&<+ t%e ?*stest 2&(.ess(&+ t%e 3(st *v*i/*;/e )is0 s2*.e+ *n)Oi)e*//<Ot%e /e*st *3(1nt (? *.tivit<' T%e ;est /(.*ti(n ?(& <(1& .(32*n< ?i/e )e2en)s (n t%e t<2e (? net=(&0 <(1 1se:

WHERE TO : 5ee&-t(-2ee& net=(&0s )(nt 1se )e)i.*te) ?i/e se&ve&s+ s( <(1 TORE

!ICE .(32*n< ?i/e (n *n< .(321te& (n t%e net=(&0' T%e .(321te&s &1nnin, Q1i.0B((0s nee) t( 1se Win)(=s e&ve&+ Win)(=s @ist*+ Win)(=s 8+ (& Win)(=s F'

: On * ./ient-se&ve& net=(&0+ t%e .(32*n< ?i/e t<2i.*//< &esi)es (n * ?i/e se&ve&+ * )e)i.*te) .(321te& ?(& s%*&in, ?i/es' Eve&< .(321te& (n t%e net=(&0 t%*t %*s Q1i.0B((0s inst*//e) .*n *..ess t%e .(32*n< ?i/es+ ;1t (ne (? t%e .(321te&s %*s t( %(st 31/ti-1se& *..ess K2*,e 498L' Int1it &e.(33en)s inst*//in, Q1i.0B((0s+ Q1i.0B((0s D*t*;*se M*n*,e&+ *n) t%e .(32*n< ?i/es (n t%e se&ve&+ =%i.% %*s t( &1n Win)(=s R5+ Win)(=s e&ve&+ Win)(=s @ist*+ Win)(=s 8+ (& Win)(=s F'

H(=eve&+ in s(3e .*ses+ <(1 .*nt inst*// Q1i.0B((0s (n t%e .(321te& t%*t %(/)s t%e .(32*n< ?i/es Ki? <(1 1se * Unix ?i/e se&ve&+ ?(& inst*n.eL' $(1 %*ve t( /(, int( t%e .(321te& t%*t <(1 =*nt t( 1se *s t%e %(st *n) (2en .(32*n< ?i/es in 31/ti- 1se& 3()e K2*,e 498L' W%en Q1i.0B((0s *s0s i? <(1 =*nt t%is .(321te& t( %(st 31/ti-1se& *..ess+ ./i.0 $es' T%is .(321te& t%en 2/*<s t&*??i. .(2 ?(& seve&*/ 2e(2/e =(&0in, (n t%e .(32*n< ?i/es *t t%e s*3e ti3e'

TI5 W%en <(1 2e&?(&3 &es(1&.e-,(;;/in, t*s0s+ /i0e &1nnin, 3*ssive &e2(&ts (& &e.(n.i/in, *..(1nts+ 2e&?(&3*n.e is 2*&*3(1nt' On * 2ee&-t(-2ee& net=(&0+ =%en <(1 nee) t( 2e&?(&3 t%ese t(1,% t*s0s+ /(, int( Q1i.0B((0s (n t%e .(321te& t%*t %(/)s t%e .(32*n< ?i/es' On * ./ient-se&ve& net=(&0+ 1se t%e ?*stest .(321te& (n t%e net=(&0'

A55ENDix

He/2+ 122(&t+ *n) Ot%e& Res(1&.es

et=een H1esti(ns *;(1t %(= t( )( s(3et%in, in Q1i.0B((0s *n) %(= t( %*n)/e s(3et%in, in *..(1ntin,+ <(1 3i,%t nee) %e/2 (..*si(n*//<' H*22i/<+ t%e Q1i.0B((0s He/2 s<ste3 .*n *.t1*//< %e/2' W%en <(1 (2en Q1i.0B((0s He/2+ 2#9

B it *1t(3*ti.*//< s%(=s /in0s t( t(2i.s &e/ev*nt t( =%*t <(1&e )(in, in t%e 2&(,&*3' !(& ex*32/e+ i? t%e C&e*te Inv(i.es =in)(= is (2en+ Q1i.0B((0s He/2 te//s <(1 %(= t( ?i// (1t (& e)it inv(i.es+ &e.(&) 2*<3ents t(=*&) inv(i.es+ .1st(3iQe <(1& inv(i.e ?(&3+ *n) s( (n' $(1// ?in) t(2i.s =it% ;*.0,&(1n) in?(+ t&(1;/es%((tin, ti2s+ *n) even *)vi.e (n =%< <(1 s%(1/) (& s%(1/)nt 2e&?(&3 .e&t*in ste2s'

An(t%e& (2ti(n is t%e Int1it C(331nit<' As its n*3e s1,,ests+ t%is %e/2 .(3es ?&(3 ?e//(= Q1i.0B((0s =&*n,/e&s' T%e< 1se t%e 2&(,&*3 eve&< )*< D1st /i0e <(1 *n) .*n %e/2 1n.(ve& s(/1ti(ns+ n(t t( 3enti(n /(ts (? %e/2?1/ t&i.0s *n) ti2s' I? <(1 )(nt see * H1esti(n *n) *ns=e& si3i/*& t( t%e H1esti(n <(1 %*ve+ <(1 .*n 2(st <(1& H1esti(n' An) i? <(1&e * Q1i.0B((0s vete&*n+ <(1 .*n *ns=e& s(3e(ne e/ses 2/e* ?(& %e/2'

In t%is *22en)ix+ <(1// /e*&n <(1& =*< *&(1n) Q1i.0B((0s He/2' An)+ in .*se <(1 =*nt 3(&e %e/2 t%*n <(1 ?in) t%e&e+ <(1// */s( /e*&n *;(1t (t%e& &es(1&.es t%*t 3i,%t )( t%e t&i.0'

Q1i.0B((0s He/2

W%e&eve& <(1 *&e in t%e 2&(,&*3+ <(1 .*n ,et %e/2 ;< 2&essin, !1 (& .%((sin, He/2>Q1i.0B((0s He/2' T%e 4H*ve * Q1esti(nVJ =in)(= *n) t%e He/2 A&ti./e =in)(= (2en' T%e 4H*ve * Q1esti(nVJ =in)(= )is2/*<s * /ist (? %(=-t( t(2i.s *n) .(331nit< *ns=e&s &e/*te) t( t%e ?e*t1&e <(1&e 1sin,+ *s s%(=n in !i,1&e B-1' T%e He/2 A&ti./e =in)(= initi*//< )is2/*<s t%e *&ti./e t%*t Q1i.0B((0s .(nsi)e&s 3(st

240

QUICKBOOKs 2014: tHe MIssInG

QUICKBOOK HEC5

&e/ev*nt' W%en <(1 ./i.0 * t(2i. /in0 in t%e 4H*ve * Q1esti(nVJ =in)(=+ t%e He/2 A&ti./e =in)(= )is2/*<s t%*t %e/2 t(2i.'

TI5 I? <(1 1se eit%e& i.(n ;*&+ <(1 .*n /((0 ?(& *ns=e&s 1sin, t%e ;(x+ =%i.% is *t t%e t(2 (? t%e

e*&.%

/e?t i.(n ;*& *n) *t t%e &i,%t en) (? t%e t(2 i.(n ;*&' KI? <(1 1se t%e t(2 i.(n ;*& *n) )(nt see t%e e*&.% ;(x+ .%((se E)it>5&e?e&en.es> e*&.% *n)+ (n t%e M< 5&e?e&en.es t*;+ t1&n (n t%e 4 %(= e*&.% ?ie/) in t%e I.(n B*&J .%e.0;(x'L T( se*&.% ?(& %e/2+ t<2e 0e<=(&)s (& * H1esti(n in t%e e*&.% ;(x+ .%((se He/2 in t%e ;(xs )&(2- )(=n 3en1 t%*t *22e*&s+ *n) t%en 2&ess Ente& (& ./i.0 t%e e*&.% ;1tt(n+ =%i.% /((0s /i0e * 3*,ni?<in, ,/*ss'

! i GURE B-1 W%en <(1 ./i.0 * t(2i. in t%e 4H*ve * Q1esti(nVJ =in)(= K&i,%tL+ t%e He/2 A&ti./e )i*/(, ;(x t( its /e?t )is2/*<s in?(&3*ti(n+ inst&1.ti(ns+ *n) *))iti(n*/ /in0s t( &e/*te) t(2i.s K/e?tL' In t%e inst&1.ti(ns+ ./i.0 ;/1e text t( see 3(&e )et*i/e) in?(' I? <(1 ./i.0 t(2i.s in t%e He/2 A&ti./e =in)(=s 4 ee */s(J se.ti(n K=%i.% )(esnt *22e*& ?(& eve&< t(2i.L+ <(1 3*<

H1i.0/< ?in) <(1&se/? seve&*/ t(2i.s ?&(3 =%e&e <(1 st*&te)' T( n*vi,*te ;*.0 t( 2&evi(1s t(2i.s+ ./i.0 t%e /e?t *&&(= KB*.0L (& &i,%t *&&(= KNextL in t%e He/2 A&ti./e =in)(='

NOTE $(1 .*n 3ini3iQe *n) 3*xi3iQe t%e Q1i.0B((0s He/2 =in)(= *n) )&*, it (1tsi)e t%e Q1i.0B((0s 3*in =in)(=' $(1 .*nt &esiQe it+ t%(1,%'

As <(1 ./i.0 3en1 ent&ies+ )is2/*< =in)(=s+ *n) (2en )i*/(, ;(xes+ t%e t(2i.s in t%e 4H*ve * Q1esti(nVJ =in)(= .%*n,e *1t(3*ti.*//< t( s%(= in?( t%*ts &e/ev*nt t( =%*t <(1&e )(in,' !(& ex*32/e+ i? <(1 ./i.0 t%e 5*< Bi//s i.(n (n t%e H(3e 2*,e+ t%e &es1/ts in./1)e t%in,s /i0e 4H(= t( 2*< ;i//s'J W%en <(1 ./i.0 * &es1/t in t%e =in)(=+ t%e He/2 A&ti./e =in)(= )is2/*<s in?( *;(1t t%*t t(2i.'

T%e (t%e& =*< t( ?in) * %e/2 t(2i. is t( t<2e se*&.% te&3s int( t%e text ;(x *t t%e t(2 (? t%e 4H*ve * Q1esti(nVJ =in)(= K*s s%(=n in

INTUIT

./i.0 t%e e*&.% ;1tt(n' W%en <(1 se*&.% ?(& *ns=e&s+ <(1 3*< see t=( )i??e&ent i.(ns t( t%e /e?t (? t%e &es1/ts t%*t *&e )is2/*<e)' T%e H(= T( se.ti(n )is2/*<s /in0s t( Q1i.0B((0s He/2 *&ti./es' T%e /in0s in t%e C(331nit< se.ti(n in)i.*te H1esti(ns K*n) *ns=e&sL ?&(3 t%e Int1it C(331nit<+ =%i.% is )es.&i;e) in 3(&e )et*i/ in t%e next se.ti(n'

N( 3*tte& %(= 3*n< =(&)s <(1 t<2e in t%e text ;(x *t t%e t(2 (? t%e 4H*ve * Q1es- ti(nJ =in)(=+ Q1i.0B((0s He/2 /ists * %*n)?1/ (? t(2i.s t%*t &e/*te t( t%e3' I? n(ne (? t%e &es1/ts s(1n) 2&(3isin,+ ./i.0 %(= M(&e Res1/ts t( vie= *))iti(n*/ t(2i.s'

Int1it C(331nit<

Int1it C(331nit< is t%e n*3e (? Int1its Q1i.0B((0s .(331nit< 3ess*,e ;(*&)s' T%e s<ste3 is si32/e t( 1se: $(1 *s0 * H1esti(n+ *n) t%e 2&(,&*3 .%e.0s =%et%e& its */&e*)< ;een *ns=e&e) ;< s(3e(ne e/se =%( 1ses Q1i.0B((0s' I? n(ne (? t%e *ns=e&s it ?in)s *&e =%*t <(1 =*nt+ <(1 .*n 2(se <(1& H1esti(n t( t%e .(331nit<' B< t%e s*3e t(0en+ <(1 .*n 2(st <(1& s(/1ti(ns t( H1esti(ns t%*t (t%e&s %*ve *s0e)' K$(1 .*nt .(nt&(/ t%e *ns=e&s t%*t t%e Int1it C(331nit< )is2/*<s' $(1// see )i??e&ent &es2(nses )e2en)in, (n %(= <(1 2%&*se <(1& H1esti(n+ s( ,( *%e*) *n) t&< )i??e&ent =(&)in,s'L

TI5 I? <(1 =*nt t( s.*n existin, H1esti(ns *n) *ns=e&s+ see t%e Ti2 (n 2*,e 866 t( /e*&n %(= t( &evie= t%e Int1it C(331nit< 3ess*,e ;(*&)s =it%(1t Q1i.0B((0s %e/2'

$(1 .*n ;&(=se H1esti(ns *n) *ns=e&s in t%e .(331nit< t( <(1& %e*&ts .(ntent+ ;1t <(1 nee) *n Int1it Use& ID t( s1;3it <(1& (=n H1esti(ns (& 2(st *ns=e&s' T%e ?i&st ti3e <(1 s1;3it * 2(st+ t%e Int1it C(331nit< *s0s <(1 t( si,n in' I? <(1 )i)nt set 12 *n Int1it *..(1nt =%en <(1 inst*//e) Q1i.0B((0s+ <(1 .*n )( t%*t n(=' 241 A55enDIx B: HEC5+ U55ORT+ AND OTHER

T%e (t%e& =*< t( ?in) * %e/2 t(2i. is t( t<2e se*&.% te&3s int( t%e text ;(x *t t%e t(2 (? t%e 4H*ve * Q1esti(nVJ =in)(= K*s s%(=n in A..essin, t%e C(331nit< =it%in Q1i.0B((0s He&es %(= t( 1se t%e Int1it C(331nit< ?&(3 =it%in Q1i.0B((0s:

INTUIT

1' C%((se He/2>Q1i.0B((0s He/2 (& 2&ess !1'

T%e 4H*ve * Q1esti(nVJ *n) He/2 A&ti./e =in)(=s (2en' In t%e 4H*ve * Q1es- ti(nVJ =in)(=+ /((0 ?(& &es1/ts in t%e C(331nit< se.ti(n'

2' I? <(1 see * &es1/t t%*t see3s si3i/*& t( <(1& H1esti(n+ ./i.0 it'

W%en <(1 2(int <(1& .1&s(& *t t%e &es1/t text+ t%e .1&s(& .%*n,es t( * 2(intin, ?in,e& t( in)i.*te t%*t t%e text is * /in0 Kt%e ?*.t t%*t t%e text is ;/1e is *n(t%e& ./1eL'

T( see *))iti(n*/ H1esti(ns+ ./i.0 %(= M(&e Res1/ts *t t%e ;(tt(3 (? t%e 4H*ve * Q1esti(nVJ =in)(='

242

QUICKBOOKs 2014: tHe MIssInG

INTUIT COMMUNIT$ W%en <(1 ./i.0 * H1esti(n+ t%e He/2 A&ti./e =in)(= )is2/*<s t%e H1esti(n *n) *// t%e *ns=e&s t%*t %*ve ;een 2(ste) s( ?*&' I? <(1 ?in) <(1& *ns=e&+ ./i.0 t%e R *t t%e t(2 &i,%t (? t%e He/2 A&ti./e =in)(= t( ./(se it' T( ;&(=se (t%e& H1esti(ns *n) *ns=e&s+ ./i.0 *n(t%e& &es1/t in t%e 4H*ve * Q1esti(nVJ =in)(='

#' I? n(ne (? t%e H1esti(ns see3 &e/ev*nt (& <(1 )is.(ve& t%*t t%e *ns=e&s *&ent =%*t <(1 =*nt+ (n t%e &i,%t si)e (? t%e 4H*ve * Q1esti(nVJ =in)(=+ ./i.0 As0 C(331nit<'

A ;&(=se& =in)(= (2ens t( t%e Int1it C(331nit< =e; 2*,e'

4' In t%e ;&(=se& =in)(=s e*&.% ;(x+ ente& * )et*i/e) H1esti(n (& )es.&i2ti(n (? <(1& 2&(;/e3+ *n) t%en 2&ess Ente& (& ./i.0 t%e 3*,ni?<in, ,/*ss i.(n t( t%e ;(xs &i,%t'

T%e =e; 2*,e /ists &es1/ts t%*t 3*t.% =%*t <(1 t<2e)'

6' C/i.0 * ;/1e %e*)in, t( vie= t%e H1esti(n *n) &e2/ies'

I? <(1 ?in) <(1& *ns=e&+ <(1&e )(ne' C/i.0 t%e R *t t%e t(2 (? t%e =in)(= t( ./(se it'

7' I? t%e H1esti(n *n) &e2/ies )(nt *ns=e& <(1& H1esti(n+ ./i.0 t%e B*.0 *&&(= *t t%e =in)(=s 122e& /e?t+ *n) t%en &e2e*t ste2 6 t( /((0 *t (t%e& &es1/ts'

I? <(1 sti// )(nt ?in) <(1& *ns=e&+ ./i.0 t%e 45(st <(1& H1esti(nJ ;1tt(n *t t%e =e; 2*,es t(2 &i,%t' A55enDIx B: HEC5+ U55ORT+ AND OTHER 24#

I? <(1 %*vent si,ne) in+ <(1// see t%e si,n-in s.&een' !i// in <(1& Int1it ID *n) 2*ss=(&)+ *n) t%en ./i.0 i,n In'

*))iti(n*/ )et*i/sJ ;(x+ 2&(vi)e * ./e*& *n) .(32/ete H1esti(n (& )es.&i2ti(n (? <(1& iss1e s( <(1&e /i0e/< t( ,et * &e/ev*nt *ns=e&' $(1 .*n even *tt*.% *n i3*,e ?i/e t( <(1& 2(st ;< ./i.0in, t%e Att*.% ;1tt(n *t t%e ;(tt(3 (? t%e 2*,e'

8' On t%e Revie= A !in*/iQe $(1& Q1esti(n s.&een+ ?i// in <(1& H1esti(n *n) * )es.&i2ti(n (? it' C/i.0 t%e 4 e/e.t <(1& 2&()1.tJ )(=n *&&(=+ *n) .%((se t%e 2&()1.t <(1& H1esti(n *22/ies t(+ *n) t%en ./i.0 5(st Q1esti(n'

A?te& t%*t+ <(1 si32/< =*it ?(& s(3e(ne t( *ns=e& <(1& H1esti(n' B1t <(1 )(nt %*ve t( .(nst*nt/< .%e.0 t%e Int1it C(331nit< site t( see i? s(3e(ne &es2(n)sN =%en <(1&e /(,,e) int( <(1& Int1it *..(1nt+ <(1 .*n set t%in,s 12 s( t%*t <(1 ,et e3*i/s =%en s(3e(ne *ns=e&s <(1& Int1it C(331nit< H1esti(ns' T( )( s(+ *t t%e t(2 &i,%t (? t%e Int1it C(331nit< =e; 2*,e+ ./i.0 t%e i.(n t%*t /((0s /i0e * si/%(1ette K(& <(1& 2%(t(+ i? <(1 *tt*.%e) (ne t( <(1& *..(1ntL *n) .%((se N(ti?i.*ti(n ettin,s' On t%e s.&een t%*t *22e*&s+ 3*0e s1&e t%e 4s(3e(ne &e2/ies t( * 2(st <(1&e ?(//(=in,J .%e.0;(x is t1&ne) (n'

W%en s(3e(ne 2(sts * &es2(nse t( <(1& H1esti(n+ <(1// ,et * n(ti?i.*ti(n e3*i/' C/i.0 t%e /in0 in t%e e3*i/ t( see t%e &es2(nse (n t%e Int1it C(331nit< site' I? t%e

In t%e 4$(1& H1esti(nJ ;(x+ ente& * ;&ie? ;1t 3e*nin,?1/ tit/e ?(& <(1& H1esti(n t( %e/2 2e(2/e ?in) it' In t%e 4A)) 244 QUICKBOOKs 2014: tHe MIssInG

2e&s(n s(/ve) <(1& 2&(;/e3+ <(1 .*n ./i.0 t%e $es ;1tt(n t( t%e &i,%t (? t%e 4W*s t%is *ns=e& %e/2?1/VJ /*;e/'

TI5 I? <(1) &*t%e& s.*n t%e Q1i.0B((0s .(331nit< 3ess*,e ;(*&)s in <(1& ;&(=se&+ ,( t( Y%tt2:GG.(331nit<'Z Yint1it'.(3GH1i.0;((0s+Z =%e&e <(1// see %i,%-/eve/ t(2i.s /i0e 4A..(1ntin,+ B*n0in, A T*xes+J 4Invent(&<+J *n) 4@en)(&s A 5*<in, Ot%e&s'J C/i.0 (ne (? t%e .*te,(&ies t( see *// t%e 2(sts &e/*te) t( it' $(1 .*n se*&.% existin, H1esti(ns *n) *ns=e&s (& 2(st <(1& (=n H1esti(n 1sin, * 2&(.ess si3i/*& t( t%e (ne )es.&i;e) *;(ve'

Ot%e& Kin)s (? He/2

Uns1&2&isin,/<+ t%e ?i&st ite3 (n t%e He/2 3en1 is Q1i.0B((0s He/2' H(=eve&+ ite3s ?1&t%e& )(=n t%e 3en1 3*< 2&(vi)e t%e *ssist*n.e <(1 =*nt+ )e2en)in, (n <(1& /eve/ (? ex2e&ien.e *n) t%e =*< <(1 2&e?e& t( /e*&n:

: Ce*&nin, Cente& T1t(&i*/s' C%((se t%is (2ti(n t( (2en t%e Q1i.0B((0s Ce*&nin, Cente& =in)(= *n) =*t.% vi)e( t1t(&i*/s *;(1t 2(21/*& t*s0s' !(& ex*32/e+ in t%e =in)(=s n*vi,*ti(n ;*&+ ./i.0 t%e T&*.0in, M(ne< In i.(n t( *..ess t1t(&i*/s ?(& .&e*tin, inv(i.es+ s*/es &e.ei2ts+ *n) 2*<3ents' T%e t1t(&i*/s *&e ,ene&*//< * ?e= 3in1tes /(n,+ s( )(nt ex2e.t in-)e2t% t&*inin,' An *1)i( t&*.0 ex2/*ins =%*ts ,(in, (n *s <(1 see t%e .1&s(& 3(ve *&(1n) t%e s.&een+ ;1tt(ns %i,%/i,%t+ *n) =in)(=s (& )i*/(, ;(xes (2en *n) ./(se'

t( vie= 2(21/*& s122(&t t(2i.s+ &e*) *ns=e&s ?&(3 t%e Int1it C(331nit<+ (& ?in) * /(.*/ Q1i.0B((0s ex2e&t t( %e/2 <(1+ (& <(1 .*n t<2e s(3et%in, in t%e 4T<2e <(1& H1esti(n+ (& e&&(& .()eJ ;(x' I? <(1 t<2e s(3et%in, in t%e ;(x+ 2&ess Ente& (& ./i.0 t%e e*&.% ;1tt(n =%en <(1&e )(ne' T%e 2*,e t%*t *22e*&s )is2/*<s *&ti./es ?&(3 * v*&iet< (? s(1&.es+ in./1)in, t%e 2&(,&*3s T&(1;/es%((tin, *n) H(= T( *&ti./es+ t%e Int1it C(331nit<+ $(1T1;e+ *n) s( (n'

122(&t' T%is (2ti(n (2ens * ;&(=se& =in)(= t( t%e Int1it Q1i.0B((0s 12- 2(&t =e; 2*,e' Be/(= t%e 4H(= .*n =e %e/2VJ %e*)in,+ <(1 .*n ./i.0 * /in0 A55enDIx B: HEC5+ U55ORT+ AND OTHER

T%e Q1i.0B((0s 122(&t =e;site 2&(vi)es *..ess t( * )*t*;*se (? )et*i/e) 24#

inst&1.ti(ns' !(& ex*32/e+ i? <(1 &e.eive *n e&&(& 3ess*,e+ t<2e in t%e e&&(& n13;e& t( ?in) (1t =%*t it 3e*ns *n) =%*t <(1 .*n )( *;(1t it' T%e ;(x (n 2*,e 868 te//s <(1 3(&e *;(1t Q1i.0B((0s 122(&t (2ti(ns'

OTHER KIND O! HEC5

: !in) A C(.*/ Q1i.0B((0s Ex2e&t' I? <(1&e ti&e) (? ?i,1&in, t%in,s (1t (n <(1& (=n+ <(1 .*n ?in) 2/ent< (? *..(1nt*nts *n) ;((00ee2e&s =%( *&e Q1i.0B((0s ex2e&tsO*n) <(1// ;e ,/*) <(1 )i)' C/i.0in, t%is (2ti(n (2ens * =e; ;&(=se& t( t%e Q1i.0B((0s !in)-*-5&(A)vis(& =e;site s( <(1 .*n ?in) s(3e(ne in <(1& *&e*' 5&(A)vis(&s %*ve 2*sse) Int1its .e&ti?i.*ti(n ex*3s t( 2&(ve t%ei& Q1i.0B((0s ex2e&tise' !in)in, (ne (? t%ese ?(/0s is ?&ee+ ;1t * 5&(A)vis(&s se&vi.es *&ent' W%en <(1 ?in) 5&(A)vis(&s ne*& <(1+ *s0 *;(1t t%ei& ?ees ;e?(&e %i&in, t%e3' $(1 .*n */s( 1se <(1& ;&(=se& t( ,( t( Y%tt2:GGH1i.0;((0s'int1it'.(3GZ Y2&()1.tGt&*inin,G/(.*/Wex2e&t'Ds2'Z

244

QUICKBOOKs 2014: tHe MIssInG

OTHER HEC5 RE OURCE

: en) !ee);*.0 On/ine' T%is (2ti(n =(nt 2&(vi)e inst*nt ,&*ti?i.*ti(n ?(& <(1& Q1i.0B((0s 2&(;/e3s+ */t%(1,% te//in, Int1it =%*t <(1 t%in0 3*< 3*0e <(1 ?ee/ ;ette&' $(1 .*n 1se t%is (2ti(n t( sen) s1,,esti(ns ?(& i32&(ve3ents t( Q1i.0B((0s (& Q1i.0B((0s He/2 *n) &e2(&t *n< ;1,s <(1 ?in)'

Ot%e& He/2 Res(1&.es

I? <(1 )(nt ?in) *n *ns=e& t( <(1& H1esti(ns in Q1i.0B((0s He/2 (& t%e Int1it C(3- 31nit< ?(&13s+ <(1 .*n 1se G((,/e (& *n(t%e& se*&.% en,ine t( se*&.% (n/ineN (& t&< *n in)e2en)ent Q1i.0B((0s 3ess*,e ;(*&)' Q1i.0B((0sUse&s'.(3 KY%tt2:GGZ YQ1i.0B((0sUse&s'.(3LZ %*s ?(&13s ?(& )i??e&ent e)iti(ns (? t%e 2&(,&*3+ in./1)- in, (ne e*.% ?(& Q1i.0B((0s (ve&*//+ Q1i.0B((0s 5&(+ 5&e3ie& N(n2&(?it+ 5&e3ie& M*n1?*.t1&in, *n) W%(/es*/e+ Ente&2&ise+ *n) Q1i.0B((0s ?(& t%e M*.' $(1 .*n */s( ?in) ?(&13s ?(& t%e A1st&*/i*n+ C*n*)i*n+ *n) UK e)iti(ns (? t%e 2&(,&*3' 5e(2/e 2(st s(3e ,n*&/< 2&(;/e3s (n t%ese 3ess*,e ;(*&)s+ ;1t e*.% H1esti(n ,ets *t /e*st (ne &e2/<' In s(3e .*ses+ <(1 3i,%t &e.eive seve&*/ )i??e&ent s(/1ti(ns t( t%e s*3e 2&(;/e3'

TI5 W%en <(1 %*ve * H1esti(n (& &e.eive *n e&&(& 3ess*,e in Q1i.0B((0s+ t<2in, t%e H1esti(n+ e&&(& 3es- s*,e+ (& e&&(& n13;e& int( * =e; se*&.% en,ine is * ,&e*t =*< t( ?in) *ns=e&s'

T%e Q1i.0B((0sUse&s'.(3 3ess*,e ;(*&)s *&e ?&ee' T%is site s122(&ts itse/? ;< se//in, )*t*-&e.(ve&< se&vi.es *n) te.% s122(&t+ *n) it */s( %*s *)ve&tisin,' KT%en *,*in+ * )*t*-&e.(ve&< se&vi.e 3i,%t ;e D1st =%*t <(1 nee)'L I? <(1&e /((0in, ?(& *n *))-(n 2&(,&*3 (& %*vin, 2&(;/e3s =it% (ne+ .%e.0 (1t t%e sites Q1i.0B((0s #&) 5*&t< (?t=*&e !(&13' On.e <(1 &e*//< ,et ,(in, =it% Q1i.0B((0s+ <(1 .*n even 2&(=/ t%e Q1i.0B((0s B(;s !(&13' A55enDIx B: HEC5+ U55ORT+ AND OTHER 246

$(1 3i,%t */s( .(nsi)e& D(inin, * Cin0e)In KY==='/in0e)in' .(3LZ ,&(12 &e/*te) t( Q1i.0B((0s' T%ese ,&(12s %*ve t%(1s*n)s (? 3e3;e&s+ *n< (? =%(3 3*< .%i3e in t( %e/2 &es(/ve <(1& ;1&nin, Q1i.0B((0s iss1es' T%e Ex2e&t Q1i.0B((0s He/2 ,&(12 is &1n ;< C*1&* M*)ei&*+ * .(ns1/t*nt+ t&*ine& *n) *1t%(& (n *// t%in,s Q1i.0B((0s' R1t% 5e&&<3*n+ 2&esi)ent (? T%e QB 2e.i*/ists O*n Int1it (/1ti(ns 5&(vi)e&O&1ns t%e Q1i.0B((0s Ti2s *n) T&i.0s ,&(12' C*1&* *n) R1t% *&e ;(t% A)v*n.e) 247

Ce&ti?ie) Q1i.0B((0s 5&(A)vis(&s *n) 3e3;e&s (? Int1its T&*ine&GW&ite& Net=(&0'

QUICKBOOKs 2014: tHe MIssInG

QUICKBOOK TRAINING

5OWER U ER CCINIC

Gettin, Ans=e&s ?&(3 Int1it

T( .(nt*.t Int1it+ .%((se He/2> 122(&t+ *n) t%en+ in t%e %(&iQ(nt*/ n*vi,*ti(n ;*&+ ./i.0 C(nt*.t Us' On t%e =e; 2*,e t%*t *22e*&s+ ./i.0 * .*te,(&<+ *n) t%en+ (n t%e &i,%t si)e (? t%e 2*,e+ ./i.0 t%e 4C/i.0 ?(& .(nt*.t in?(J ;1tt(n' $(1 .*n t%en .*// t%e 2%(ne n13;e& /iste) t%e&e' He&e is t%e &1n)(=n (n ?&ee ve&s1s ?(&-*-?ee s122(&t K*/t%(1,% t%is .*n .%*n,e *t *n< ti3eL: : He/2 is ?&ee ?(& 12 3(nt%s *?te& <(1 &e,iste& <(1& .(2< (? Q1i.0B((0s 2012+ 201#+ *n) 2014Oi? t%e 2&(;/e3 %*s t( )( =it% inst*//in, (& 12,&*)in, Q1i.0B((0s+ e&&(& 3ess*,es t%*t te// <(1 t( .(nt*.t Int1it s122(&t K(& t%*t .(nt*in * 7xxx .()eL+ *n) s(3e H1esti(ns &e/*te) t( settin, 12 * 31/ti-1se& envi&(n3ent' : 122(&t 2/*ns .(3e =it% 3(nt%/< (& <e*&/< s1;s.&i2ti(ns' I? <(1 t%in0 <(1// =*nt t( .*// s122(&t seve&*/ ti3es+ *

s122(&t 2/*n is 3(&e .(st-e??e.tive t%*n 2*<in, ?(& e*.% .*//' One =*< t( (;t*in * s122(&t 2/*n is t( ;1< Q1i.0B((0s 5&( 5/1s *n) Q1i.0B((0s 5&e3ie& 5/1s+ =%i.% in./1)e (ne' G( t( Y%tt2:GGH1i.0;((0s'int1it'.(3G2&()1.t Gs122(& t GZ Y3(nt%/<W2/*nW?in*n.i*/Ws(?t=*&e'Ds2 ?Z(& t%e ?1// st(&<' : I? <(1&e &einst*//in, Q1i.0B((0s *n) .*nt ?in) <(1& /i.ense n13;e&+ in Q1i.0B((0s 2014+ <(1 .*n ?i// in <(1& Int1it *..(1nt in?( t( ,&*; <(1& /i.ense n13;e& ?&(3 <(1& &e,ist&*ti(n &e.(&) K2*,e 847L' I? t%*t )(esnt =(&0+ ,( t( Y%tt2:GGs122(& t'H1i.0;((0s'int1it'.(3Gs122(& t GZ YCi.enseN13;e&GDe?*1/t'*s2x'Z i,n in 1sin, <(1& Int1it *..(1nt+ *n) <(1// see *// t%e 2&()1.ts *ss(.i*te) =it% <(1& *..(1nt *n) t%e /i.ense *n) 2&()1.t n13;e& ?(& e*.% (ne'

Q1i.0B((0s T&*inin,

e*&.%in, ?(& Q1i.0B((0s t&*inin, (n/ine <ie/)s 3(&e &es1/ts t%*n <(1 .(1/) 2(s- si;/< =*nt' $(1 .*n n*&&(= t%e &es1/ts ;< in./1)in, <(1& .it<: 4Q1i.0B((0s t&*inin, Denve&+J ?(& ex*32/e' I? <(1 2&e?e& t( st1)< (n t%e We;+ se*&.% ?(& 4Q1i.0B((0s t&*inin, =e;-;*se)J (& 4Q1i.0B((0s t&*inin, (n/ine'J !(& ex*32/e+ <(1 .*n t*0e (n/ine (& CD-;*se) vi)e( .(1&ses ;< <(1& %13;/e *1t%(& *t Y==='/<n)*'.(3'Z QB*/- *n.e'.(3 KY==='H;*/*n.e'.(3LZ (??e&s Q1i.0B((0s t&*inin, ?(& ?(/0s *t *n< /eve/ (? ex2e&ien.eN <(1 .*n ,et (ne-(n-(ne t&*inin, =it% * Q1i.0B((0s ex2e&t+ ./*ss&((3- ;*se) t&*inin,+ (& t&*inin, (n * CD' Int1its En)(&se) T&*inin, 5*&tne&+ Re*/ W(&/) T&*inin, KY==='Q1i.0B((0sT&*inin,'.(3LZ+ (??e&s &e,1/*&/< s.%e)1/e) inst&1.t(&-/e) ./*sses in 3*n< .ities *&(1n) t%e .(1nt&< K(& in <(1& (??i.eL+ t&*inin, (n CD+ *n) =ee0/< (n/ine ./*sses'

In)ex

<3;(/s 401K0L .(nt&i;1ti(ns+404 1097 ?(&3s+488E489 1099 ?(&3s 1099-MI C+488E489 2&e?e&en.es+782 &e2(&ts+487E4F0 A *..ess &est&i.ti(ns ?(& 1se&s+8##E8#6 A..(1nt*nt E)iti(n+10+ 2# *..(1nt*nt 1se (? .(32*n< ?i/es

A..(1nt*nts C(2< !i/e T&*ns?e& e&vi.e+48# ;((00ee2in, )1&in, *..(1nt*nt &evie=+48# .*n.e/in, &evie= .(2ies+484 .&e*tin, &evie= .(2ies+ 480E48# 3e&,in, .%*n,es int( .(32*n< ?i/e+48#E484 (ve&vie=+480 sen)in, &evie= .(2< t( *..(1nt*nt+482 settin, 12 exte&n*/ *..(1nt 1se&s+486E487 =*<s t( =(&0 =it% *..(1nt*nts+481 *..(1nt ;*/*n.es 248

C1st(3iQe A..(1nts B*/*n.es )i*/(, ;(x+ 80# 2&e2*&in, ?(& .(32*n< ?i/es+7E8 s133*&iQin, 3i)-<e*&+F *..(1ntin, ;*si.s+xxiExxiii 2&e?e&en.es+7#9E742

*..(1nts A..(1nt C%*n,e )i*/(, ;(x+114 *..(1nt &e,iste&s *))in, .%e.0s t(+196E198 ente&in, ;*n0 .%*&,es in+ #76 ente&in, t&*ns*.ti(ns in+#67E#69 (2enin,+#76 .%*&t (?' ee .%*&t (? *..(1nts .(st (? ,(()s s(/)+ 190 .&e*tin,+61E6F .&e)it .*&)+#70 )e/etin,+69E70 e)itin,+6FE69 %i)in,+6FE69 3e&,in,+70 n*3in,Gn13;e&in,+48E61 n(n-2(stin,+269 (ve&vie=+4# 2&e?e&en.es+740 &e./*ssi?<in,+441 &e.(n.i/in,' ee &e.(n.i/i*ti(n (? *..(1nts ?(& &ei3;1&s*;/e ex2enses+1F4 s*/es ?(&3s *n)+214E 217 settin, 12 ?(& (n/ine se&vi.es+ 714E718 s1;*..(1nts+64E66 t&*.0in, ?in*n.es =it%+ 1#6 t&*ns?e&&in, ?1n)s ;et=een+#7FE#81+ 721E722 t<2es (?+62 A..(1nts 5*<*;/e *..(1nts )e?ine)+62 in D(1&n*/ ent&ies+4#9E440

24F

InDex

t*xL+666 RECEI@ABCE ACCOUNT 1sin, *..(1nts 2*<*;/e Kven)(&sL+187 A..(1nts Re.eiv*;/e *..(1nts *,in, &e2(&ts+#2#E#26 *22/<in, .&e)its t( inv(i.es+ ##2E##6 .*s% s*/es *n)' ee .*s% s*/es .(&&e.tin, 3is*22/ie) .1st(3e& 2*<3ents+##FE#40 )e?ine)+62 )is.(1ntin, ?(& e*&/< 2*<3ent+ ##4E##8 in D(1&n*/ ent&ies+4#9E440 (ve&vie=+#19 &e.eivin, 2*<3ents ?(& inv(i.e) in.(3e+#27E##1 &e2(&ts s%(=in, =%*t .1st(3e&s (=e+#24E#26 vie=in, )et*i/s in C1st(3e& Cente&+#22E#2# vie=in, =it% C(32*n< n*2s%(t+#22 vie=in, =it% In.(3e T&*.0e&+ #20E#22 =*t.%in, t&en)s in+#26 =*<s t( *22/< 2*<3ents+##1 *..&1*/ *..(1ntin,+xxiii *..&1*/ ;*sis 2*<3ents Ks*/es A))GE)it M1/ti2/e Cist Ent&ies ?e*t1&e (ve&vie=+11F se/e.tin, /ists+11F t*;/e *))in,Ge)itin, /ist ent&ies+121E127 .(2<in,G2*stin, v*/1es ?&(3 Ex.e/+12#E127 .(&&e.tin, e&&(&s+127 .1st(3iQin, .(/13ns+119 )is2/*<in, )esi&e) &e.(&)s+ 120E121 ente&in, )*t* )i&e.t/< in+122E124 s*vin, .%*n,es+127 *))-(n *22s+7F6E7F8 *))&esses+ ex2(&tin,+791 *))&ess in?(&3*ti(n .1st(3e&s+7F ven)(&s+89 A)D1st R(= A3(1nts ?e*t1&e K;1),etsL+681E68#

ACCOUNT *)3inist&*t(&s *ssi,nin, 1se& n*3esG2*ss=(& )s t(+827E82F &esettin, 2*ss=(&)s ?(&+ 82F A)v*n.e) Invent(&< se&vi.e KInt1itL+661 A)v*n.e) et12 ;1tt(n K et12 )i*/(, ;(xL+10 *,in, &e2(&ts K*..(1nts &e.eiv*;/eL+ #2#E#26 *3(&tiQin, /(*ns+#F4 *22s+ *))-(n+ 7F6E7F8 *sse3;/in, 2&()1.ts+62FE 629 Assess !in*n.e C%*&,es =in)(=+ #41E#42

*ssets )e?ine) K;*/*n.e s%eetsL+470 2&e2*&in, v*/1es ?(& .(32*n< ?i/es+8 ATM =it%)&*=*/s+ &e.(&)in,+ 206E207 *tt*.%in, ?i/es t( &e.(&)sG t&*ns*.ti(ns+296 A1)it T&*i/ &e2(&t+449E460 *1t(3*te) ;*.012s+604E60F Av*i/*;/e C&e)it )i*/(, ;(x+ 279E280 Av*i/*;/e Esti3*tes )i*/(, ;(x+ 21F+ 27# Ave&*,e D*<s t( 5*< &e2(&ts+ #27 B ;*.0in, 12 ?i/es *1t(3*te) ;*.012s+604E60F B*.012 O2ti(ns )i*/(, ;(x+601 3*n1*/ ;*.012s+602E604 (n/ine ;*.012 se&vi.es+604 (ve&vie=+499E600 &est(&in, ;*.012s+60FE611 &est(&in, t( e*&/ie& Q1i.0B((0s ve&si(ns+611 s.%e)1/in, ;*.012s+607

st*n)*&) ;*.012 settin,s+600E602 ;*.0(&)e&e) 2&()1.ts (ve&vie=+262E26# 2en)in, inv(i.es ?(&+26#E264 s*/es (&)e&s ?(&+264E26F ;*) )e;t+ =&itin, (??+#79 ;*/*n.e s%eets ;*/*n.e-s%eet ;1),ets+678 ;*si.s+469E 472 &e2(&ts+441 ;*/*n.es+ (ve&)1e+#41E#42

;*n0 *..(1nts' ee */s( &e.(n.i/i*ti(n (? *..(1ntsN *..(1nts )e?ine)+62 ;*n0 e&&(&s+#F# ;*n0 ?ee)s B*n0 !ee)s Cente&+71FE719 )e?ine)+71# 3()es (?+747 et U2 B*n0 !ee) )i*/(, ;(x+68 ;*n0in, (n/ine' ee */s( (n/ine se&vi.es *.tiv*tin, ?(& Q1i.0B((0s *..(1nts+716 C/*ssi. 3()e+719+ 7#1E7#4 .&e*tin, ite3s ?(& )i&e.t .(nne.ti(ns+719E722 )(=n/(*)in, st*te3ents =it% We; C(nne.t+719 Ex2&ess 3()e *))in, 31/ti2/e t&*ns*.ti(ns+729 )e/etin, )(=n/(*)e) t&*ns*.ti(ns+7#0 3*t.%in, t&*ns*.ti(ns+72#E726 3*t.%in, 1n3*t.%e) t&*ns*.ti(ns+726E729 n(n-3*t.%in, t&*ns*.ti(ns+729 (ve&vie=+ 71FE719 &en*3in, )(=n/(*)e) t&*ns*.ti(ns+7#1

sen)in,G&e.eivin, t&*ns*.ti(ns+722E724 3()es+71FE719 (ve&vie=+ 718E71F 1sin, C/*ssi. 3()e+7#1E7#4 1sin, Ex2&ess 3()e' ee Ex2&ess 3()e K(n/ine ;*n0in,L B*n0in, 2*ne/ KH(3e 2*,eL+ 41E42 ;*&.()e &e*)e&s+642 B*si. C1st(3iQ*ti(n )i*/(, ;(x K?(&3sL+814E818 ;*t.%es ;*t.% inv(i.es+2#7E2#9+ 24FE 260 ;*t.% ti3es%eets+172 e3*i/in, ?(&3s in+#00+ #02E #0# 2&intin, t&*ns*.ti(ns in KIn.(3e T&*.0e&L+#22 3e3(&iQin, ;*t.% s*/es t&*ns*.ti(ns+#47E#4F 2&intin, ?(&3s in+296+ 297E298

;ene?its *n) .(32ens*ti(n K2*<&(//L+401E 404 ;i//*;/e ti3e *n) .(sts *))in, 3*&012s t(+ 262 *))in, t( inv(i.es+246E 247 .%e.0in, ?(& 1n;i//e) .(sts+262 Inv(i.e ?(& Ti3e A Ex2enses ?e*t1&e+247E 260 (ve&vie=+246 se/e.tin,+ 260E262 settin, 12 inv(i.in, ?(&+ 246E247 ;i//in, Bi// T( ?ie/) Kinv(i.esL+ 224 ,&(12s+ 2#8+ 2#9

InDex

249

M*&0ACCOUNT *// ti3e ent&ies *s ;i//*;/e .%e.0;(x+ 169 n(n;i//*;/e =(&0+171 Q1i.0B((0s Bi//in, (/1ti(n+#01 &*te /eve/s Kven)(&sL+89 Un;i//e) C(sts ;< B(; &e2(&t+#27 ;i//s' ee */s( ex2enses Ente& Bi//s =in)(=+187E1F1+ 6#4 ente&in,+ 187E1F1 ?(&ei,n .1&&en.ies *n)+1F1E1F2 3e3(&iQin,+#0# 2*<in,' ee 2*<in, ;i//s 2&e?e&en.es+742E 74# &e.eivin, invent(&< ;e?(&e+6#7E6#F &e.eivin, si31/t*ne(1s/< =it% invent(&<+6##E6#7 Un2*i) Bi//s Det*i/ &e2(&t+1F7 B/*n0 2*2e& (2ti(n K2&intin,L+292 ;(i/e&2/*te esti3*tes+272 ;((00ee2in, )1&in, *..(1nt*nt &evie=+48# ;(1n.e) .%e.0s 3*n*,in, (nes (=n+#70E#72 3*n1*//< %*n)/in, .1st(3e&s+ #7#E#74 Re.(&) B(1n.e) C%e.0 ?e*t1&e+ #72E#7# 260 InDex

&e.(&)in, ;*n0 .%*&,es+#76E #77 &e-inv(i.in, ?(&+#77E#7F ;1),ets ;*/*n.e s%eet+678 .&e*tin,G.(2<in, =it% Ex.e/+ 68#E68F .&e*tin, in Q1i.0B((0s+676E 678 ?i//in, in v*/1es+680E684 ?(&e.*sts *n)+676

BUDGET

CREAT 3*n*,in,+680 (ve&vie=+67#E 674 2&(?it-*n)-/(ss+674 &e2(&ts+68FE6F1 et U2 B1),ets =iQ*&)+676 t<2es (?+674 =*<s t( ;1i/)+674E676 ;1sinesses *n*/<Qin, =it% .1st(3e&GD(;Gven)(& t<2es+F4E F6 ;1siness .(nt*.t in?(&3*ti(n KEx2&ess t*&tL+12E1# C C*/en)*& =in)(= ;*si.s+494E 496 2&e?e&en.es+74#E744 C*&(1se/ @ie= KRe2(&t Cente&L+6F6 .*s% vs' *..&1*/ *..(1ntin,+xxiii .*s% ;*sis 2*<3ents Ks*/es t*xL+666 .*s% ?/(= *n*/<sis+ 476 C*s% !/(= !(&e.*st &e2(&t+ 478 2*<in, =it%+206E208 2&e2*&in, ;*/*n.es ?(& .(32*n< ?i/es+7 &e.(&)in, ATM =it%)&*=*/s+ 206E207 t*te3ent (? C*s% !/(=s &e2(&t+472E476 .*s% s*/es .&e*tin, s*/es &e.ei2ts+#4#E#44 e)itin, s*/es &e.ei2ts+#44 3e3(&iQin, ;*t.% s*/es t&*ns*.ti(ns+#47E#4F (ve&vie=+#42E#4# &e.(n.i/in, ex.ess *n) s%(&t .*s%+#4FE#49 v(i)in,G)e/etin, s*/es &e.ei2ts+ #44E#47 .*te,(&iQin, =it% ./*sses+1#4E1#7 .1st(3e&sGD(;sGven)(&s+F2EF7 .%*n,e (&)e&s+272 .%*&,es ;(1n.e) .%e.0+#76E#77 ?in*n.e+2F6 3e3(&iQin,+#0# st*te3ent+28FE2F1 C%*&3s 3en1 KWin)(=s FL+4

BU INE

.%*&t (? *..(1nts .&e*tin, *..(1ntsGs1;*. .(1nts+ 61E6F )e/etin, *..(1nts+69E 70 e)itin, *..(1nts+6FE 69 %i)in, *..(1nts+6FE 69 i32(&tin,+ 46E47 3e&,in, *..(1nts+70 n*3in,Gn13;e&i n, *..(1nts+ 48E61 (ve&vie=+44E 46 2/*nnin,+47E 48 t<2es (? *..(1nts+62 .%e.0in, *..(1nt 2&e?e&en.es+ 744E748 .%e.0s *))in, t( *..(1nt &e,iste&s+196E 198 ;(1n.e)'

ee ;(1n.e) .%e.0s ;1<in, 2&e2&inte)+201 %*n)=&itten+198E19F+ #69 3*t.%in, .%e.0s *n) 2*<3ents KEx2&ess 3()eL+728E729 (ve&vie=+19#E194 2&intin,+198+ 200E201 &e?1n)+ 281 settin, 12 ?(& 2&intin,+19FE200 1sin, /e?t(ve&+202 W&ite C%e.0s =in)(=+19#E 196 =&itin, ;< %*n)+198E19F ./*sses .*te,(&iQin, =it%+1#4E1#7 ./*ss ;1),ets+67FE680 C/*ss T&*.0in, ?e*t1&e+F4 inv(i.es *n)+22#E224 5&(?it A C(ss ;< C/*ss &e2(&t+ 46F C/*ssi. 3()e K(n/ine ;*n0in,L+ 719+ 7#1E7#4 C/ient D*t* Revie= t((/ KA..(1nt*nt e)iti(nL+460+ 486 ./(sin, ;((0s in Q1i.0B((0s+ 4F0E4F1 .()es+ s*/es t*x+666E66F .(//e.ti(n /ette&s+78F C(//e.ti(ns &e2(&t+#26

.(/13ns .(2<in, *.&(ss K;1),etsL+680E681 .1st(3iQin, in /ist =in)(=s+149 .1st(3iQin, in &e2(&ts+69FE701 .(33*-)e/i3ite) ?i/es+69#E694 C(331nit<+ Int1it+86#E866 .(32*n< .%e.0s 2&e?e&en.es+ 746E747

.(32*n< ?i/es *..essin, 31/ti2/e sets (?+26 ;*.0in, 12 ;e?(&e i32(&tin, )*t*+128' ee */s( ;*.0in, 12 ?i/es .(32/etin, *?te& set12+21 .(n)ensin,+617 .&e*tin, E*s< te2 Inte&vie=+1#E1F Ex2&ess t*&t+10E1# .1st(3iQin,+16E1F )e?ine)+# )e/etin,+621 e)itin, in?(&3*ti(n in+27E28 ex.%*n,in, ?(&3 te32/*tes ;et=een+820E821 ,ettin, %e/2 .&e*tin,+9 /(,in 2&*.ti.es+16 31/ti- *n) sin,/e-1se& 3()es+ 498E499 31/ti2/e 1se&s ?(&+8#1 (2enin, existin,+ 2#E27 (2ti(ns ?(& .&e*tin,+9E11 2(&t*;/e+ 612E614 2&e2*&in, .(32*n< in?(&3*ti(n ?(&+4E8 &en*3in,+610 s*vin,+14E16 sen)in, t( (t%e&s+611E614 s%*&in, =it% *..(1nt*nts' ee *..(1nt*nt 1se (? .(32*n< ?i/es st(&in,+848E849

s133*&iQin, 3i)-<e*& *..(1nt ;*/*n.es+FE9 s=*22in, &e2(&t te32/*tes ;et=een+709E710 12)*tin, t( /*test ve&si(n (? Q1i.0B((0s+27 1sin, *?te& set12+1FE20 .(32*n< in?(&3*ti(n C(32*n< In?(&3*ti(n )i*/(, ;(x+27 Ex2&ess t*&t *n)+10E11 C(32*n< 2*ne/ KH(3e 2*,eL+ 41 C(32*n< 5&e?e&en.es t*;+ 1FF+ 4F0 C(32*n< n*2s%(t .1st(3iQin,+809E811 =in)(=+42+ #22 .(32*n<-=i)e Gene&*/ 2&e?e&en.es+766E768

.(32*n<-=i)e &e2(&t 2&e?e&en.es+ 774E776 .(32ens*ti(n *n) ;ene?its K2*<&(//L+401E 404 .(32/ex 2*ss=(&)s+8#0 .(32(1n)in, v*/1es K;1),etsL+ 682E68# C(n)ense D*t* 1ti/it<+460+ 617E621 .(nst&1.ti(nesti3*tin, 2&(,&*3s+100 .(nt*.t /ist &e2(&ts+ .1st(3iQin, ex2(&ts =it%+ 796E797 .(nt*.ts C(nt*.t <n. ?(& O1t/((0 t((/+ 7F2E7F6

.1st(3e&+7FE80+ 84E86 .(nve&tin, Q1i.0B((0s ?&(3 M*. t( Win)(=s+22 Q1i.0B((0s ?&(3 n(n-Int1it 2&(,&*3s+22 Q1i.0en H(3e A B1siness t( Q1i.0B((0s+20E22 .(2<in, *.&(ss .(/13ns K;1),etsL+680E681 ;1),ets =it% Ex.e/+68#E68F C(2< !i/e T&*ns?e& e&vi.e K*..(1nt*ntsL+48# )*t* in A))GE)it M1/ti2/e Cist Ent&ies t*;/e+ 122E12# ?(&3 te32/*tes+819 D(1&n*/ ent&ies+444 /ine ite3s in inv(i.es+2#0 ti3es%eets+176 v*/1es ?&(3 Ex.e/+12#E127 C(st (? G(()s (/) KCOG L *..(1nts )e?ine)+628 ?(& invent(&< )is.(1nts+190 in 5&(?it A C(ss &e2(&ts+464E466 .(sts .%e.0in, ?(& 1n;i//e)+262 se&vi.e ite3s =it% *ss(.i*te)+ 106E107

se&vi.e ite3s =it%(1t *ss(.i*te)+104E106 C&e*te Esti3*tes =in)(=+269 C&e*te Ne= B1),et =iQ*&)+ 677 C&e*te 51&.%*se O&)e&s =in)(=+6#1 C&e*te */es O&)e& =in)(=+ 267

ACE ORDER WINDOW

.&e)it .*&)s CREDIT CARD *..(1nts+62+ #70 C1st(3e& C&e)it C*&) 5&(te.ti(n ?e*t1&e+81 )e2(sits ?&(3 3e&.%*nt .*&) *..(1nts+#62E#6# 2*<in, ;i//s =it%+20#E204 se.1&it< &e,1/*ti(ns ?(&+829 .&e)its *22/<in, t( inv(i.es+281+ ##2E ##6 *22/<in, t( 2*<3ents+1FFE 192 .&e)it 3e3(s+27FE280 .1st(3e&+27FE281 )e;its *n) KD(1&n*/ ent&iesL+ 4#4E4#6 Dis.(1nt *n) C&e)its )i*/(, ;(x+190+ ##7E##8 t&*ns?e&&in, ;et=een D(;s+441 1n*22/ie) 2*<3ents *n) .&e)its &e2(&ts+7F1 ven)(&+ &e.(&)in,+208 .1&&en.ies+ ?(&ei,n' ee ?(&ei,n .1&&en.ies .1st(3e& ;*/*n.es C1st(3e& B*/*n.e Det*i/ &e2(&t+#26

C1st(3e& B*/*n.e 133*&< &e2(&t+#26 2&e2*&in, ?(& .(32*n< ?i/es+8 .1st(3e&s *))in, 3ess*,es t( inv(i.es+2##E 2#4 *ssi,nin, t*x .()es t(+667E668 .*te,(&iQin,+F2EF7 .&e*tin, ne= *))in, .1st(3e& .(nt*.ts+84E86 A))iti(n*/ In?( t*;+82E84 ;*si.s+77E7F )e?inin, .1st(3 ?ie/)s+8# ente&in, .(nt*.t in?(&3*ti(n+ 7FE80 ente&in, 2*<3ent in?(&3*ti(n+80E82 /i3it*ti(ns (n n13;e& (? n*3es+7F s*/es t*x in?(&3*ti(n+82 C1st(3e& Cente&+76E77 C1st(3e& C&e)it C*&) 5&(te.ti(n ?e*t1&e+ 81 .1st(3e&:D(; ;1),ets+67FE680 C1st(3e&:B(; ?ie/) Kinv(i.esL+219E 221

C1st(3e&s 2*ne/ KH(3e 2*,eL+ #FE41+ 800-802 .1st(3e& t<2es+ 1#6 )e/etin, &e.(&)s (?+F8E F9 e*s< i)enti?i.*ti(n (?+ 77 e)itin, &e.(&)s (?+F1E F2 %i)in, &e.(&)s (?+F7EF8 inv(i.in, ?(& ;(1n.e) .%e.0 .%*&,es+#77 inv(i.in, (ne .1st(3e& ?(& ti3e *n) ex2enses+ 248E24F 3e&,in, &e.(&)s (?+FFE90 (ve&vie=+74E77 2&(?it-*n)-/(ss ;1),ets+674 &e?1n)s *n) .&e)its+27FE281 &en*3in,+FF */es A C1st(3e&s 2&e?e&en.es+ 776E778 se*&.%in, =it% C1st(3e& Cente&+#10E#12

settin, 12 ?(& ti3e t&*.0in,+ 170E171 st*te3ents+ ,ene&*tin,+2F2E2F6 .1st(3e& A ven)(& 2&(?i/e /ists C1st(3e& Mess*,e Cist+146E 147 C1st(3e& T<2e Cist+142E14# B(; T<2e Cist+14# Ot%e& N*3es Cist+141 (ve&vie=+1#9 5*<3ent Met%() Cist+146 */es Re2 Cist+140E141 %i2 @i* Cist+146 Te&3s Cist+14#E144 @e%i./e Cist+147E148 @en)(& T<2e Cist+142 .1st(3 ?ie/)s .&e*tin, ?(& ven)(&s+F0 )e?inin, ?(& /ists+8# .1st(3iQe) ?(&3 te32/*tes A))iti(n*/ C1st(3iQ*ti(n )i*/(, ;(x+818E81F B*si. C1st(3iQ*ti(n )i*/(, ;(x+ 814E818 .(2<in,+819 )e/etin,+820 )esi,nin, =it% !(&3s C1st(3iQ*ti(n t((/+820E82#

)(=n/(*)in, te32/*tes+819 e)itin, existin, te32/*tes+81#E814 ex.%*n,in, ;et=een .(32*n< ?i/es+820

3*n*,in,+81FE820 (ve&vie=+811E812 2&evie=in, te32/*tes+819 .1st(3iQin, A))GE)it M1/ti2/e Cist Ent&ies t*;/e+119 .(/13ns in /ist =in)(=s+149 .(32*n< ?i/es+16E1F C(32*n< n*2s%(t+809E811 C1st(3 !i/te& )i*/(, ;(x+121 C1st(3iQe A..(1nts B*/*n.es )i*/(, ;(x+ 80# C1st(3 51&.%*se O&)e& te32/*te+6#1 )es0t(2+800 ex2(&ts =it% .(nt*.t /ist &e2(&ts+796E797 !*v(&ites 3en1+804E806 H(3e 2*,e+760+ 800E80# i.(n ;*&+806E 809 /ette& te32/*tes+788 3ess*,es K2&e?e&en.esL+779E780 2&i.e /eve/s+1#9 2&inte) /ists+162E16# Re/*te) 5&e?e&en.es+802E80# et 12 C1st(3 !ie/)s ?(& N*3es )i*/(, ;(x+84 .1st(3iQin, &e2(&ts .*/.1/*tin, s1;t(t*/s+69FE699 .1st(3iQin, .(/13ns+69FE701 )*te &*n,es+698E69F

?i/te&in, &e2(&ts+702E704 ?(nts *n) n13;e&s+704E707 %e*)e&s *n) ?((te&s+704E706 (ve&vie=+696E698 s(&tin, &e2(&ts+701E702 D )*t* .(n)ensin,+617E621 D*t* 5&(te.t KInt1itL+604 )e?*1/t ?(& ne= t&*ns*.ti(ns+ 764 Re;1i/) D*t* 1ti/it<+616 &est&i.tin, 1se& *..ess t(+8##E 8#6 @e&i?< D*t* 1ti/it<+614E617 )*tes D*te D&iven (2ti(n Kte&3sL+144 )*te ?ie/)s Kinv(i.esL+224 )*te &*n,es ?(& .1st(3 &e2(&ts+ 698E69F

)ivi)in, )*tes+480+ 481 0e<;(*&) s%(&t.1ts ?(&+ #6F &*n,e ?(& st*te3ents+ 2F2E2F# st*&t )*te ?(& .(32*n< &e.(&)s+6-7+ 18 )*<s s*/es (1tst*n)in,+ #26 )e;it .*&)s+ 2*<in, ;i//s =it%+ 204E206 )e;its *n) .&e)its KD(1&n*/ ent&iesL+4#4E 4#6 )e;t+ =&itin, (?? ;*)+#79 )e/etin, *..(1nts+69E 70 ./e*nin, 12 ?i/es *?te&+621 .1st(3e&GD(;Gv en)(&

&e.(&)s+F8EF9 )(=n/(*)e) t&*ns*.ti(ns KEx2&ess 3()eL+7#0 )12/i.*te 2*<.%e.0s+41F ent&ies in /ists+ 160 esti3*tes+272 ?(&3 te32/*tes+820 inv(i.es+286 ite3s+116 /ine ite3s in inv(i.es+2#0 &e.(n.i/e) t&*ns*.ti(ns+#89 s*/es &e.ei2ts+#44E#47 1se& *..(1nts+8## )e/i3ite) ?i/es ;*si.s+118+ 127 ex2(&tin,+ 7F9 i32(&tin,+797E798 (2enin, =it% Ex.e/+792 )e2(sits *22/<in, t( inv(i.es+242E24# .%((sin, 2*<3ents ?(&+#49E#60 M*0e De2(sits =in)(=+#60E#61 3*t.%in, KC/*ssi. 3()eL+7## 3*t.%in, KEx2&ess 3()eL+726E728 ?&(3 3e&.%*nt .*&) *..(1nts+ #62E#6# t( 2ett< .*s%+206E207 &e.(&)in,+#60E #62 &e.(&)in, t( ven)(&s+1F1E1F# t<2es (?+ #62 )e2&e.i*ti(n+ &e.(&)in, =it% D(1&n*/ ent&ies+ 442E444 )esi,nin, ?(&3s+820E82# )es0t(2 .1st(3iQin,+800 2&e?e&en.es+748

DE KTO5

DIRECT DE5O IT K5A$ROCCL )i&e.t )e2(sits K2*<&(//L+410+ 419 )is.(1nts *22/<in, t( inv(i.es+2#0E2#2 *22/<in, t( 2*<3ents+1FFE192 Dis.(1nt *n) C&e)its )i*/(, ;(x+190+ ##7E##8 Dis.(1nt ite3s+112 ?(& e*&/< 2*<3ent+##4E##8 Dis.&e2*n.< &e2(&t K&e.(n.i/i*ti(nL+#89 )ivi)in, )*tes+480+ 481 )(n(&s+ t&*.0in, Kn(n2&(?itsL+74 )(1;/e-ent&< *..(1ntin,+xxiE xxii+ 216+ 4#4 )(1;/e 2(stin, e&&(& Kinvent(&<L+6#9 )(=n 2*<3ents+ *22/<in, t( inv(i.es+242E24# D( <(1 %*ve e32/(<eesV s.&een+18 D&(2;(x+604

)12/i.*te 2*<.%e.0s+ )e/etin,+41F E E*s< te2 Inte&vie= set12+1#E1F e)itin, *..(1nts+6FE69 .1st(3e& &e.(&)s+F1EF2 E)it C1st(3e& =in)(=+78 ent&ies in /ists+ 149 ?(&3 te32/*tes+81#E814 in?(&3*ti(n in .(32*n< ?i/es+27E28 ite3s+ 11# D(; &e.(&)s+F1EF2 /ine ite3s in inv(i.es+229E2#0 /ist ent&ies KA))GE)it M1/ti2/e Cist Ent&ies t*;/eL+121E127 3e3(&iQe) t&*ns*.ti(ns+#0F 2*<&(// ite3s+414 s*/es &e.ei2ts+#44 t(-)(s+4FFE4F9 v*/1es in n*3e ?ie/)s+F2 ven)(& &e.(&)s+ F1EF2 E/e.t&(ni. !e)e&*/ T*x 5*<3ent <ste3 KE!T5 L *..(1nts+#94 e/e.t&(ni. ?1n)s t&*ns?e&s KE!TsL+#0# e3*i/in, &e2(&ts+696 st*te3ents+2F7 e3*i/in, ?(&3s in ;*t.%es+#02E#0# in)ivi)1*//<+#01E#02

Ente& Bi//s =in)(=+187E1F1+ 6#4 3et%()s ?(&+ #00 (ve&vie=+ 299E#00 e32/(<ees' ee */s( 2*<&(// D( <(1 %*ve e32/(<eesV s.&een+18 E32/(<ees 2*ne/ KH(3e 2*,eL+41 vs' in)e2en)ent .(nt&*.t(&s+ #97 5*<&(// A E32/(<ees 2&e?e&en.es+ 771E772 2*<&(// ?(&3s ?(&+#96E#97 2*<&(// set12 in Q1i.0B((0s+ 404E409 E32/(<e& I)enti?i.*ti(n N13;e& KEINL+#94 Ente& O2enin, B*/*n.e ;1tt(n+ 67 Ente& 5*<&(// In?(&3*ti(n =in)(=+411 ent&ies .&e*tin, in /ists+148E14F )e/etin, in /ists+160 e)itin, in /ists+149 ?in)in, /ist ent&ies in t&*ns*.ti(ns+160E161 %i)in, in /ists+160E161 enve/(2es+ 2&intin,+78FE7F1 EH1it< *..(1nts+62 eH1it< K;*/*n.e s%eetsL+471 esti3*tin, D(;s Av*i/*;/e Esti3*tes )i*/(, ;(x+ 27# ;(i/e&2/*te esti3*tes+272 .(32*&in, esti3*tes t( *.t1*/s+274 .&e*tin, esti3*tes+269E270 .&e*tin, inv(i.es ?&(3 esti3*tes+27#E274 .&e*tin, 31/ti2/e esti3*tes+ 270E272 B(;s *n) Esti3*tes 2&e?e&en.es+768E769 (ve&vie=+26FE269 Ex.e/+ Mi.&(s(?t

.(2<in, ;1),ets =it%+68#E68F .(2<in,G2*stin, v*/1es ?&(3+12#E 127 Ex.e/-.(32*ti;/e ?i/es+118 ex2(&tin, Q1i.0B((0s &e2(&ts t( s2&e*)s%eets+69#E694 i32(&tin, )*t* ?&(3+128E12F i32(&tin, existin, ?i/es ?&(3+ 12FE1#1 i32(&tin, s2&e*)s%eets ?&(3+ 797E798 (2enin, )e/i3ite) text ?i/es =it%+792 vie=in, )*t* in+792

ex.%*n,e &*tes K?(&ei,n .1&&en.iesL+47F ex2enses' ee */s( ;i//s *))in, 3*&012s t( ;i//*;/e+262 ex2ense *..(1nts+62+ F0 Ex2enses ;< @en)(& 133*&< &e2(&t+477 %(3e-(??i.e KD(1&n*/ ent&iesL+ 446E448 In.(3e A Ex2ense G&*2% &e2(&t+477 &e.(&)in, )e2(sits t( ven)(&s+1F1E 1F# &ei3;1&s*;/e+1F#E1F6 Revie= in.(3e *n) ex2ense *..(1nts s.&een+1FE19 Ti3e A Ex2enses 2&e?e&en.es+ 782E78# =%en t( 2*<+186E187 ex2(&tin, *))&esses+791 ;1),ets t( Ex.e/+684E686 /ists t( text ?i/es+ 790E791 Q1i.0B((0s )*t*+7FFE790 &e2(&ts t( Ex.e/+69#E694+ 791E794 &e2(&t te32/*tes+709 Ex2&ess 3()e K(n/ine ;*n0in,L' ee ;*n0in, (n/ine+ Ex2&ess 3()e Ex2&ess t*&t

;1tt(n K et12 )i*/(, ;(xL+10 set12+10E1# exte&n*/ *..(1nt*nt 1se&s+ 486E487 ! !*v(&ites 3en1+804E806 ?e)e&*/ in.(3e t*x+#96 ?ee)s+ ;*n0' ee ;*n0 ?ee)s !I!O .(stin,+661 ?i/es *tt*.%in, t( &e.(&)sG t&*ns*.ti(ns+296 ./e*nin, 12 *?te& )e/etin,+621 s*vin, &e2(&ts *s+69#E696 ?i/te&in, A))GE)it M1/ti2/e Cist Ent&ies t*;/e+120E121 )e2(sits ;< 2*<3ent 3et%()+ #60 &e2(&ts+702E704 t&*ns*.ti(ns KIn.(3e T&*.0e&L+ #21 ?in*n.e .%*&,es *ssessin,+2F6

*ssessin, (n (ve&)1e ;*/*n.es+ #41E#42 !in*n.e C%*&,e 2&e?e&en.es+ #40+ 760E762 !in*n.i*/ A..(1ntin, t*n)*&)s B(*&) K!A BL+44 ?in*n.i*/ &e2(&ts ;*/*n.e s%eets+469E 472 (t%e& %e/2?1/ &e2(&ts+ 476E478 (ve&vie=+ 46# 5&(?it A C(ss &e2(&ts+ 46#E470 t*te3ent (? C*s% !/(=s &e2(&t+472E 476

!in) ?e*t1&e+#16E#17 !is%B(=/ Invent(&< *))-(n+98 ?ixe) *sset *..(1nts+44# )e?ine)+62 !ixe) Asset Ite3 Cist+147E148 !ixe) !ee inv(i.e te32/*te+22# ?ixe)2e&.ent*,e 2&i.e /eve/s+1#F ?ixe)-2&i.e .(nt&*.ts+2#1 !'O'B' ?ie/) Kinv(i.esL+226 ?(nts in &e2(&ts+704E707 in te32/*tes+817 ?(&e.*sts *n) ;1),ets+676 ?(&ei,n .1&&en.ies ;i//s *n)+1F1E1F2 Ex.%*n,e R*te 1 T.1&&en.<U \ ;(x+##0 ,*ins *n) /(sses+47F inv(i.es *n)+227 D(1&n*/ ent&ies *n)+4#8 3*0in, )e2(sits in+#60 M1/ti2/e C1&&en.ies 2&e?e&en.es+769E770 (n/ine ;*n0in, *n)+714 2*<in, ;i//s in+1F8 st*te3ent .%*&,es *n)+289 ?(&3s .1st(3iQin, te32/*tes' ee .1st(3iQe) ?(&3 te32/*tes e3*i/in,' ee e3*i/in, ?(&3s 2&intin,' ee 2&intin,

?1n)s t&*ns?e&&in, ;et=een *..(1nts+ #7FE#81 t&*ns?e&&in, ;et=een (n/ine *..(1nts+721E722 !UND

GAA5 KGENERACC ACCOUNTING 5RINCI5CE L G GAA5 K,ene&*//< *..e2te) *..(1ntin, 2&in.i2/esL+46# ,ene&*/ D(1&n*/ ent&ies KGBEL' ee D(1&n*/ ent&ies KBEL Gene&*/ 2&e?e&en.es+762E767 G&i) @ie= KRe2(&t Cente&L+6F6 ,&(ss 2&(?it K5&(?it A C(ssL+466 G&(12 ite3s inv(i.in,+100 */es T*x G&(12 ite3s+669E 670 settin, 12+110E111 ,&(12s *))in, 3e3(&iQe) t&*ns*.ti(ns t(+#0FE#10 ;i//in,+2#8+ 2#9 .&e*tin, 3e3(&iQe) &e2(&t ,&(12s+70F H %*n)=&itten .%e.0s+198E19F+ #69 %e*)e&s *n) ?((te&s K&e2(&tsL+ 704E706 He/2+861E86#+ 866E868 %i)in, InDex 27# *..(1nts+6FE69 ent&ies in /ists+160E161 ?(&3 te32/*tes+820 ite3s+114E116 &e.(&)s (? .1st(3e&sGD(;sG ven)(&s+F7EF8 U2.(3in, *n) D1e 2*ne KC*/en)*&L+496 %(3e-(??i.e ex2enses KD(1&n*/ ent&iesL+446E 448 H(3e 2*,e B*n0in, 2*ne/+41E42 C(32*n< 2*ne/+41 C1st(3e&s 2*ne/+#FE41 .1st(3iQin,+800E 80# E32/(<ees 2*ne/+41 (ve&vie=+#4E#7 2&e?e&en.es+760 @en)(&s 2*ne/+#7 i I-9 t*x ?(&3+#96 i.(n ;*&s .1st(3iQin,+806E809 (ve&vie=+#0-#2 Q1i.0B((0s =in)(=+#0E#2

GAA5 KGENERACC 'ii? ?i/es+46E47 i32(&tin, *..(1nt*nts .%*n,es+48#484 ;1),ets int( Q1i.0B((0s+ 688E68F .%*&t (? *..(1nts+46E 47 )*t* ?&(3 existin, Ex.e/ ?i/es+12FE1#1 )e/i3ite) ?i/es+ 797E798 =it% Ex.e/ i32(&t =iQ*&)+ 128E12F I32(&t Ex.e/ *n) C @ t((/0it+129 &e2(&t te32/*tes+710 ven)(&G.1st(3e& in?(&3*ti(n+ 127-1#1 in.(3e *..(1nts+62 .&e*tin, *..(1nts ?(& ;&(*) .*te,(&ies (?+F6 In.(3e ;< C1st(3e& &e2(&t+477 133*&< Int1it A)v*n.e) Invent(&< se&vi.e+661 A22 Cente&+7F7 C(331nit<+86#E866 D*t* 5&(te.t+604 inv(i.es+222 inv(i.e te32/*tes+22F M*&0et2/*.e+7F7 (n/ine ;i//-2*< se&vi.e+714 5*<3entNet=(&0+82+ 2##E2#4

In.(3e A Ex2ense G&*2% &e2(&t+477 In.(3e T*x 5&e2*&*ti(n &e2(&t+ 47FE479 In.(3e T*x 133*&< &e2(&t+ 47F In.(3e T&*.0e&+#20E#22+ #28 &ei3;1&s*;/e ex2enses+ settin, 12 *s+1F#E1F6 Revie= in.(3e *n) ex2ense *..(1nts s.&een+1FE19 in)e2en)ent .(nt&*.t(&s+#97+ 487E4F0 inst*//in, Q1i.0B((0s ?i&st-ti3e inst*//*ti(n+841E844 inst*//in,G12,&*)in, t( ne= ve&si(ns+844E847 31/ti2/e ve&si(ns+840 2&e2*&*ti(n ?(&+ 8#9E840 inte,&*te) *22/i.*ti(ns 2&e?e&en.es+767 settin, 12+ 7F8E7FF inte&est &*tes K/(*nsL+#FFE#F9 Inte&net C(nne.ti(n et12 =iQ*&)+716 InDex

274

2*<&(// se&vi.es+#98E400 =e;site+22 invent(&< *)D1stin, &e.(&)s in Q1i.0B((0s+64FE661 *)v*n.e) settin,s KEnte&2&ise e)iti(nL+76F Invent(&< Asse3;/< ite3s+62FE629+ 6#0 Invent(&< Cente&+#11+ 644E646 invent(&< 3(ne< t&*i/+624E626 Invent(&< 5*&t ite3s .&e*tin,+626E6#0 1ses ?(&+108 Ite3s *n) Invent(&< 2&e?e&en.es+768 N(n-invent(&< 5*&t ite3s+108E10F (ve&vie=+62#E624 2e&?(&3in, 2%<si.*/+647E648 2&e?e&en.es+ 626 2&e2*&in, ?(& .(32*n< ?i/es+8 21&.%*sin,' ee 21&.%*sin, invent(&< &1nnin, &e2(&ts+6#9E64# se//in,+6#F T&*.0in, invent(&< in Q1i.0B((0s s.&een+ 18 t&*.0in, =it% ite3s+96E98 inv(i.es *))in, ;i//*;/e ti3e *n) .(sts t(+246E247 *))in, .1st(3e& 3ess*,es t(+

2##E2#4 *))in, G&(12 ite3s t(+229 *))in, 3e3(s t(+2#7 *))in, (n/ine 2*<3ent /in0s+ 2##E 2#6 *22/<in, .&e)its t(+281+ ##2E ##6 *22/<in, )e2(sitsG)(=n 2*<3entsG &et*ine&s t(+242E24# *22/<in, s1;t(t*/sG)is.(1ntsG 2e&.ent*,e .%*&,es t(+2#0E 2#2 ;*si.s+214 ;*t.% inv(i.es+2#7E2#9 .(&&e.tin, 3ist*0es+##FE##9 .&e*tin,+218E21F .&e*tin, .&e)it 3e3(s ?&(3+ 27FE 280 .&e*tin, ?&(3 esti3*tes+27#E 274 )e/etin,+286 ente&in, /ine ite3s+227E2#0

%e*)e& ?ie/)s .%((sin, .1st(3e& (& D(;+ 219E221 .%((sin, te32/*tes+ 221E22# (t%e& %e*)e& ?ie/)s+22#E 227 Inv(i.e ?(& Ti3e A Ex2enses ?e*t1&e+ 247E260 3i/e*,e &*tes *n)+ 182 n13;e&in,+ 224E226 (n/ine 2*<3ent /in0s (n+82 O2en Inv(i.es &e2(&t+#26+ 7F1 (ve&vie=+ 217E218 2en)in,+ 26#E264 InDex 276

2&i.e /eve/s *n)+227+ 228 2&(,&ess inv(i.es+109+ 274E27F 5&(,&ess Inv(i.e te32/*te+222 sen)in,+ 2#6 %i22in, M*n*,e& *n)+2#7 Usin, inv(i.es in Q1i.0B((0s s.&een+18E1F v(i)in,+286 inv(i.in, ?(& ;*.0(&)e&e) 2&()1.ts' ee ;*.0(&)e&e) 2&()1.ts ;i//*;/e ti3e *n) .(sts+246E247 .%((sin, t<2e (? s*/es ?(&3+212E214 .1st(3e&s ?(& ;(1n.e) .%e.0 .%*&,es+#77 ?ixe)-2&i.e .(nt&*.ts+2#1 ?(& n(n2&(?its+219 &e.eivin, 2*<3ents ?(& inv(i.e) in.(3e+ #27E##1 &e-inv(i.in, ?(& ;(1n.e) .%e.0s+#77E#7F s*/es ?(&3s *n) *..(1nts+214E217 ti3e *n) ex2enses+21F ite3s *ssi,nin, t*x .()es t(+668 ;*si.s+9#E94 ?(& ;(1n.e)-.%e.0 se&vi.e .%*&,es+#74E #76 .&e*tin, in)ivi)1*/+101E10# 31/ti2/e+11FE127 )e/etin,+116 )es.&i2ti(ns ?(&+100 277 InDex

Dis.(1nt ite3s+112 e)itin,+ 11# e)itin, 2*<&(//+414

ITEM

?in)in,+#12E#1# BOB !ixe) Asset Ite3 Cist+147E148 ,ene&i. vs' s2e.i?i.+9F G&(12 ite3s' ee G&(12 ite3s %i)in,+114E116 i32(&tin,+127-1#1 Invent(&< Asse3;/< ite3s+62FE 629+ 6#0 Invent(&< Ite3 Q1i.0Re2(&t+ 64# Invent(&< 5*&t ite3s+626E6#0 Ite3s *n) Invent(&< 2&e?e&en.es+768 n*3in,+9FE 100 N(n-invent(&< 5*&t ite3s+98+ 108E10F (2e&*tin, =it%(1t+96 Ot%e& C%*&,e ite3s+10FE109 2*<3ent ite3s+112E11# 2*<&(// ite3s+411E414 2&()1.t ite3s+ 108E109 ?(& &e3(vin, ;(1n.e) .%e.0 *3(1nts ?&(3 ;*n0 *..(1nts+ #74 */es ;< Ite3 133*&< &e2(&t+ 478 s*/es t*x ite3s+666E667+ 22 InDex

66FE670 se*s(n*/ ite3s Kinvent(&<L+6#9 e&vi.e ite3s+104E108 settin, 12 ?(& ti3e t&*.0in,+ 170E171 t(.0 t*t1s ;< Ite3 &e2(&t+ 642 s1;ite3s+100E101 1;t(t*/ ite3s+110E111 Ti3e ;< Ite3 &e2(&ts+17F t&*.0in, invent(&< =it%+96E98 =(&0in, =it% (n/ine KC/*ssi. 3()eL+7#2E7## B

B(;s *n) Esti3*tes 2&e?e&en.es+ 768E769 B(; T<2e Cist+14# 3e&,in, &e.(&)s (?+ FFE90 2&(?it*n)-/(ss ;1),ets+ 674 5&(?it A C(ss ;< B(; &e2(&t+46F &e*ssi,nin,+ 441E442 D(;s

s2e.i?<in, in?(&3*ti(n *;(1t+88 Ti3e ;< B(; &e2(&ts+17F t&*.0in, ;< D(; t<2e+1#6 t&*ns?e&&in, .&e)its ;et=een+ 284 D(1&n*/ ent&ies KBEL ;*/*n.in, )e;its *n) .&e)its+ 4#4E4#6 .%e.0in,+440E441 .&e*tin,+4#7E440 .&e*tin, (2enin, ;*/*n.es =it%+4#9E440 )e?ine)+68 (ve&vie=+4##E4#4 &e*s(ns ?(& 1sin,+4#6E4#7 &e./*ssi?i.*ti(ns *n)

.(&&e.ti(ns+441E44# &e.(&)in, )e2&e.i*ti(n =it%+ 442E444 &e.(&)in, %(3e-(??i.e ex2enses =it%+446E448 &e.(&)in, initi*/ n(n-.*s% .(nt&i;1ti(ns =it%+446 ?(& st*&tin, Q1i.0B((0s 3i)<e*&+F <e*&-en) t*s0s *n)+ 479 K 0e<;(*&) s%(&t.1ts C&e*te Inv(i.es =in)(=+246

?(& )*tes+#6F e)itin, /ist ent&ies+149 5&()1.t In?(&3*ti(n =in)(=+ 116 @en)(& Cente&+8F 0e<=(&)s K)e/i3ite) ?i/esL+797 C /e*)s+ 3*n*,in,+90 Ce*&nin, Cente& =in)(=+20 /ette&s+ Q1i.0B((0s .&e*tin,+ 78FE7F1 .1st(3iQin, te32/*tes+788 t<2es (?+787E 78F /i*;i/ities K;*/*n.e s%eetsL+470 InDex ##

;1),ets+67FE680 .*te,(&iQin,+F2EF7 .&e*tin,+86E 8F C1st(3e&:B(; ?ie/) Kinv(i.esL+ 219E221 )e/etin, &e.(&)s (?+F8EF9 e)itin, &e.(&)s (?+F1EF2 esti3*tin,' ee esti3*tin, D(;s %i)in, &e.(&)s (?+ F7EF8 inv(i.in, (ne D(; ?(& ti3e *n) ex2enses+248E24F B(; Esti3*tes vs' A.t1*/s 133*&< &e2(&t+274

/i*;i/it< ;*/*n.es+8

44

InDex

@e%i./e Cist+147E148 CI!O KC*st In+ !i&st O1tL .(stin,+661 v*/1in, invent(&< =it%+661 /ine ite3s in inv(i.es+227E2#0 /ists A))GE)it M1/ti2/e Cist Ent&ies ?e*t1&e' ee A))GE)it M1/ti2/e Cist Ent&ies ?e*t1&e .&e*tin, ent&ies in+148E14F C1st(3e& Mess*,e Cist+146E147 C1st(3e& T<2e Cist+142E14# .1st(3iQin, .(/13ns in /ist =in)(=s+149 )e?inin, .1st(3 ?ie/)s ?(&+8# )e/etin, ent&ies in+160 e)itin, ent&ies in+149 ex2(&tin, t( text ?i/es+790E791 ?in)in, /ist ent&ies in t&*ns*.ti(ns+160E161 !ixe) Asset Ite3 Cist+147E148 %i)in, ent&ies in+160E161 B(; T<2e Cist+14# Cist @ie= KRe2(&t Cente&L+6F6 Ot%e& N*3es Cist+141 5*<3ent Met%() Cist+146 2&intin,+162E 164 */es Re2 Cist+140E141 se/e.tin,+11F %i2 @i* Cist+146 s(&tin,+161 Te&3s Cist+14#E144 @en)(& T<2e Cist+142 /(*ns *))in, t( C(*n M*n*,e&+#F6E #F9 3()i?<in, te&3s (?+#F9 (ve&vie=+#F# settin, 12+#F4E #F6 settin, 12 2*<3ents+#90E#91 /(,in 2&*.ti.es K.(32*n< ?i/esL+ 16 /(,(s+ *))in, t( te32/*tes+ 816E817 /(n,-te&3 *ssetsG/i*;i/ities+4F /(n,-te&3 /i*;i/it< *..(1nts+62 M M*.+ .(nve&tin, Q1i.0B((0s ?&(3+22 3*i/in, /*;e/s+ 2&intin,+298E 29F 3*i/ 3e&,e t( W(&) )(.13ents+ 787E7F1 M*0e De2(sits =in)(=+#60E #61 M*n*,e */es T*x =in)(=+ 664 M*&0 *// ti3e ent&ies *s ;i//*;/e .%e.0;(x+169 3*t.%in, 2&in.i2/e K*..&1*/ *..(1ntin,L+ xxiii 3e3(&iQe) t&*ns*.ti(ns ;*si.s+#0#E#04 ;*t.% s*/es t&*ns*.ti(ns+ #47E#4F .&e*tin,+#04E #08 e)itin,+#0F ,&(12s (?+#0FE #10 Me3(&iQe T&*ns*.ti(n )i*/(, ;(x+2F1 3e3(&iQin, ;*t.% s*/es t&*ns*.ti(ns+ #47E#4F

&e.(&)in, *1t(3*ti.*//<+#0F &e.(&)in, ?(& (..*si(n*/ 1se+#08 &e.1&&in, ;i//s *n)+188 1sin,+#08 3e3(&iQin, ;1),et &e2(&ts+6F1 &e2(&ts+6F8+ 707E70F 3e3(s D(1&n*/ ent&ies *n)+4#8E4#F Me3( ;(x Kinv(i.esL+2#7 3en1s+#0E#2 Me&.%*nt e&vi.es ?e*t1&e+#01+ ##0 3e&,in, *..(1nts+70 .1st(3e&GD(;Gven)(& &e.(&)s+FFE90 3ess*,es *))in, t( inv(i.es+2##E2#4 .1st(3e&+280 2&e?e&en.es ?(& .1st(3iQin,+ 779E780 sen)in, t( ;*n0s t%&(1,% Q1i.0B((0s+721 3i/e*,e t&*.0in, *))in, ve%i./es+179E180 ,ene&*tin, &e2(&ts+184 (ve&vie=+17F &e.(&)in, 3i/e*,e )&iven+182E18# settin, 3i/e*,e &*te+180E182 M()i?< Re2(&t )i*/(, ;(x+696

M1/ti2/e C1&&en.ies 2&e?e&en.es+ 769E770 31/ti2/e &e2(&ts+ &1nnin,+690 31/ti-1se& 3()e K.(32*n< ?i/esL+498E499 M< C(32*n< )i*/(, ;(x+27

M$ COM5AN$ DIACOG BOR

N NAMING n*3in, *..(1nts+48E61 *1t(3*ti. ;*.012 ?i/es+607 .1st(3e&sGven)(&s+77 )(=n/(*)e) t&*ns*.ti(ns KEx2&ess 3()eL+7#1 e)itin, v*/1es in n*3e ?ie/)s+F2 ite3s+9FE100 &en*3in, .1st(3e&s+FF s.%e)1/e) ;*.012 ?i/es+60F N*ti(n*/ Cente& ?(& C%*&it*;/e t*tisti.s+44 net in.(3e K5&(?it A C(ss &e2(&tL+466+ 472 net (&)in*&< in.(3e K5&(?it A C(ss &e2(&tL+466 net (t%e& in.(3e K5&(?it A C(ss &e2(&tL+466 net=(&0s settin, 12 Q1i.0B((0s (n+848 st(&in, .(32*n< ?i/es (n+84FE 849 Ne= C1st(3e& =in)(=+78 N( C(32*n< O2en =in)(=+9 44 InDex

n(n;i//*;/e =(&0+171 n(n-.*s% .(nt&i;1ti(ns+446 N(n-invent(&< 5*&t ite3s+98+ 108E10F+ 6#0 n(n-2(stin, *..(1nts )e?ine)+62 1ses ?(&+269 n(n-2(stin, t&*ns*.ti(ns+6#0 n(n2&(?its inv(i.in, ?(&+219 N(n2&(?it e)iti(n (? Q1i.0B((0s+xxi t&*.0in, )(n(&s ?(&+74 Uni?ie) C%*&t (? A..(1nts ?(&+44 n(tes+ *))in, t( &e.(&)s+4F9E490 n13;e&in, *..(1nts+48E61 n13;e&s+ ?(&3*ttin, in &e2(&ts+ 704E707 O (n/ine ;*.012 se&vi.es+604 ;*n0in,' ee ;*n0in, (n/ine Int1it On/ine 5*<3entNet=(&0+ 2##E2#4 Int1it 2*<&(// se&vi.e+#98

2*<3ent /in0s (n inv(i.es+ 82 Q1i.0B((0s t&*inin,+868 se&vi.es *.tiv*tin, ?(& Q1i.0B((0s *..(1nts+ 716E718 *22/<in, ?(&+ 714E716 (ve&vie=+ 71#E714 t&*ns?e&&in, ?1n)s ;et=een *..(1nts+ #7FE#81+ 721E722 (2enin, )e/i3ite) text ?i/es =it% Ex.e/+792 existin, .(32*n< ?i/es+2#E27 2(&t*;/e .(32*n< ?i/es+26E27+ 61#E614 Q1i.0B((0s+ #E4 &e,iste& =in)(=s+#67

(2enin, ;*/*n.es *))in, ?(& ne= .1st(3e&s+79 .(&&e.t ;((00ee2in, ?(&+68 .&e*tin, =it% D(1&n*/ ent&ies+ 4#9E440 Ente& O2enin, B*/*n.e ;1tt(n+ 67 O2en Inv(i.es &e2(&t+2#7+ #26+ 7F1 O2en 51&.%*se O&)e&s )i*/(, ;(x+6#4 Ot%e& Asset *..(1nts+62 Ot%e& C%*&,e ite3s+10FE109 Ot%e& C1&&ent Asset *..(1nts+ 62 Ot%e& C1&&ent Ci*;i/it< *..(1nts+62 Ot%e& Ex2ense *..(1nts+62 Ot%e& In.(3e *..(1nts+62 Ot%e& N*3es Cist+141 O1t/((0+ Mi.&(s(?t C(nt*.t <n. ?(&+7F2E7F6 s<n.%&(niQin, &e.(&)s =it% Q1i.0B((0s+7F1E7F6 (ve&)1e ;*/*n.es+#41E#42 (ve&%e*) ex2enses K5&(?it A C(ss &e2(&tL+466 Ove&%e*) ite3+171

O=ne&s C(nt&i;1ti(nGD&*= *..(1nt+429E 4#0 5 2*.0in, s/i2s 5*.0in, /i2 te32/*te KInt1itL+222 2&intin,+ 299 2*&ent *..(1nts+66 5*&tne&s C(nt&i;1ti(nGD&*= *..(1nt+429E 4#0

InDex

66

2*ss=(&)s *ssi,nin, *)3inist&*t(&+827E82F ;*si.s+ 16 ?(& ./(sin, ;((0s+4F1 &esettin, *)3inist&*t(&+82F &esettin, 1se&s+8#2E8## 2*<.%e.0s .&e*tin, ?&(3 ti3es%eets+40F )e/etin, )12/i.*te+41F 5&evie= 5*<.%e.0 )i*/(, ;(x+ 417E418 2&intin,+419E421 &eiss1in, /(st+ 421 2*<in, ;i//s *22/<in, )is.(1ntsG.&e)its t( 2*<3ents+ 1FFE191 =it% .*s%+206E208 =it% .%e.0s' ee .%e.0s =it% .&e)it .*&)s+ 20#E204 =it% )e;it .*&)s+204E206 =it% 5*<5*/+204 in ?(&ei,n .1&&en.ies+1F8 3()i?<in, 2*<3ent *3(1nts+ 1F8E1FF (n/ine+720E721 (n/ine ;i//-2*< se&vi.e KInt1itL+714 (ve&vie=+1F6E1F7 5*< Bi//s =in)(=+1F7 2*<in, se/e.te) ;i//s+1F7E1F8+ 192 s*/es t*x+671E672 settin, 2*<3ent 3et%() *n) *..(1nt+192

=%en .*s% is ti,%t+1FF =&itin, .%e.0s =it%(1t ente&in,' ee .%e.0s 2*<3ents *22/<in, )is.(1nts *n) .&e)its t(+1FFE192 *22/<in,+ 3et%()s ?(&+##1 .%((sin, ?(& )e2(sits+#49E#60 .(&&e.tin, 3is*22/ie) .1st(3e&+##FE#40 .(&&e.tin, 3is*22/ie) inv(i.e+ ##F )is.(1nts ?(& e*&/<+##4E ##8 3*t.%in, .%e.0s =it% KEx2&ess 3()eL+728E729 (n/ine /in0s (n inv(i.es+82 5*<3ent C*&) In)1st&< D*t* e.1&it< t*n)*&)+829

2*<3ent in?(&3*ti(n Kne= .1st(3e&sL+ 80E82 5*<3ent ite3s+112E 11# 5*<3ent Met%() Cist+ 146 2*<3ent settin,s Kven)(&sL+ 89EF0 5*<3ents t( De2(sit =in)(=+41+ #82 2&e2*<3ents' ee 2&e2*<3ents Re.eive 5*<3ents 2&e?e&en.es+ 770E771 Re.eive 5*<3ents =in)(=+#27E ##0 &e.eivin, ?(& inv(i.e) in.(3e+ #27E##1

&e.eivin, 5*<5*/+#46 s.%e)1/in, ?(& 2*<&(// t*xes+410 settin, 12 ?(& /(*ns+#90E#91 1n*22/ie) 2*<3ents *n) .&e)its &e2(&ts+7F1 5*<5*/ 2*<in, ;i//s =it%+204 &e.eivin, 2*<3ents ?&(3+#46 2*<&(//' ee */s( t*xes e32/(<ee-&e/*te) ?(&3s+#96E#97 e32/(<ees vs' in)e2en)ent .(nt&*.t(&s+#97 Ente& 5*<&(// In?(&3*ti(n =in)(=+411 IDsG*..(1ntsG?(&3s nee)e) ?&(3 ,(ve&n3ent+#94E#96 Int1it 2*<&(// se&vi.es+#98E400 (ve&vie=+ #9#E#94 2*<in, <(1&se/?+42FE429 5*<&(// A E32/(<ees 2&e?e&en.es+771E772 2&e?e&en.es ?(& .(32*n<-=i)e *..(1nts+ 747 2&e2*&in, )*t* ?(& .(32*n< ?i/es+8 2&e2*&in, t*x ?(&3s+424E426 &e.(&)in, t&*ns*.ti(ns ?&(3 2*<&(// se&vi.es+428E429 &e3ittin, 2*<&(// t*xes+421E424 &1nnin, ;*si.s+414E418

)e/etin, )12/i.*te 2*<.%e.0s+ 41F 2&intin, 2*<.%e.0sG2*< st1;s+419E421 &eiss1in, /(st 2*<.%e.0s+421 &1nnin, &e2(&ts+427E428 sen)in, t*xes ;e?(&e &e.(&)in, t&*ns*.ti(ns+8 settin, 12 in Q1i.0B((0s *))in,Ge)itin, ite3s+414

5A$ROCC

5D! A@ING RE5ORT A .%((sin, st*&t )*te+401 .(32ens*ti(n *n) ;ene?its set12+401E404 .&e*tin, 2*<.%e.0s ?&(3 ti3es%eets+40F )i&e.t )e2(sit set12+410 e32/(<ees set12+ 404E409 ente&in, %ist(&i.*/ 2*<&(//+410 (ve&vie=+400 5*<&(// ite3s+411E414 set12 )e.isi(ns+#97E#98 t*xes+ 409E410 t&*.0in, 2*<&(//+412E414 W-2 ?(&3s+487 =it%%(/)in, t*xes+#96 5D! ?i/es+ s*vin, &e2(&ts *s+ 696 2en)in, inv(i.es+26#E264 2e&-ite3 2&i.e /eve/s+1#9 2e&.ent*,e .%*&,es Kinv(i.esL+ 2#0E2#2 2e&.ent*,e ,&(ss 2&(?it K5&(?it A C(ss &e2(&tL+467 2e&.ent*,e 2&i.e /eve/s+1#F 2e&3issi(ns+ 1se&+8#4E8#7 2ett< .*s% *)v*n.es+208 &e.(&)in, )e2(sits t(+206E207 &e.(&)in, 21&.%*ses 3*)e =it%+207 InDex

2%<si.*/ invent(&ies+647E648 5(int (? */e *))-(n+98 2(&t*;/e .(32*n< ?i/es+26E27+ 612E614 2(stin, invent(&< &e.eive)+6#7 2&e?e&en.es 1099 t*x ?(&3+782 *..(1ntin,+7#9E742 A1t(3*ti.*//< *22/< 2*<3ents+#29+ ##6 ;*si.s+7#FE7#9 ;i//s+742E74# .*/en)*&+ 74#E744 .%e.0in, *..(1nt+744E748 C(32*n< 5&e?e&en.es t*;+4F0 .1st(3iQin, H(3e 2*,e+760 .1st(3iQin, 3ess*,es+ 779E780 Des0t(2 @ie=+480+ 800 ?in*n.e .%*&,es+#40+ 760E762 Gene&*/+762E768 Inte,&*te) A22/i.*ti(ns+767+ 7F8E7FF

77

5D! Invent(&<+626 Ite3s *n) Invent(&<+768 B(;s *n) Esti3*tes+26F+ 768E769 M1/ti2/e C1&&en.ies+ 769E770 (n/ine 2*<3ent /in0s+ 2#4E2#6 (ve&vie=+7#8 5*<&(// A E32/(<ees+ 771E772 5&e?e&en.es )i*/(, ;(x+7#F Re.eive 5*<3ents+ 770E771 Re3in)e&s+ 491+ 772E77# Re3in)e&s Cist+#08 Re2(&ts A G&*2%s+772E 774+ 704 */es A C1st(3e&s+ 776E778

*/es Re.ei2ts+241 */es T*x+664E667+ 778 s*vin, t%e )es0t(2+74FE760 e*&.% ;(x+77F en) !(&3s+77FE780 e&vi.e C(nne.ti(n+781 s2e// .%e.0e&+782 st*te3ents+28F 133*&< Re2(&ts B*sis+467 Ti3e A Ex2enses+782E78# t1nin, Q1i.0B((0s ;e%*vi(&+ 762E766 Use Un)e2(site) !1n)s+##0 Win)(=+748E74F 2&e2*<3ents )e2(sitsG)(=n 2*<3entsG &et*ine&s+242E24# &e.(&)in,+ 240E241 &e?1n)in,+24#E246 settin, 12 ?(&+240E241 2&evie=in, ?(&3 te32/*tes+819 5&evie= )i*/(, ;(x+1#0 5&evie= 5*<.%e.0 )i*/(, ;(x+ 417E418 5&evie= $(1& C(32*n< ettin,s )i*/(, ;(x+12E1# st*te3ents+2F6E2F7

2&i.e /eve/s *22/<in, t( sin,/e ite3s+228 *ssi,nin, t( .1st(3e&s+227 .&e*tin,+1#8E1#9 3et%()s ?(& *22/<in,+1#9 (ve&vie=+1#7E1#8 2e&-ite3+1#9 &(1n)in, v*/1es+140

InDex

88

&e2(&ts+440+ 46#E470 2&intin, 1099-MI C ?(&3s+488E489 */i,nin, ?(&3s *n) 2*2e&+292E29# in ;*t.%es+297E298 .%e.0s+198+ 200E201 .%((sin, 3et%() ?(&+294E296 ?&(3 In.(3e T&*.0e& =in)(=+#22 /e?t(ve& .%e.0s+202 Cette&%e*) (2ti(n+292 /ists+162E164 3*i/in,Gs%i22in, /*;e/s+298E29F (ve&vie=+ 290 2*.0in, s/i2s+299 2*<.%e.0sG2*< st1;s+ 419E421 2&inte& (2ti(ns ?(& ?(&3s+81F 2&intin, (ne ?(&3+297E298 5&int 5&evie= =in)(=+2F6E2F7 &e2(&ts+ 691E692+ 692 settin, (2ti(ns ?(&+290E292 settin, 12 ?(& .%e.0s+19FE200 st*te3ents+2F7 5&(.ess M1/ti2/e Re2(&ts ?e*t1&e+690 2&()1.ts *sse3;/in,+62FE629 ite3s ?(&+108E109 5&()1.t In?(&3*ti(n =in)(=+116 t1&nin, 2*&ts int(+6#0 2&(?it-*n)-/(ss ;1),ets+674 5&(?it A C(ss B1),et 5e&?(&3*n.e &e2(&t+ 6F0 FF InDex 2&(,&ess inv(i.es+109+ 274E 27F 5&(,&ess Inv(i.e te32/*te+222 2&(De.t-;*se) =(&0+86 21&.%*sin, O2en 51&.%*se O&)e&s )i*/(, ;(x+6#4 51&.%*se &e2(&ts+640 51&.%*ses ;< Ite3 Det*i/ &e2(&t+661 t%in,s =it% 2ett< .*s%+207 21&.%*sin, invent(&< .&e*tin, 21&.%*se (&)e&s+6#0E 6## (ve&vie=+629 &e.eivin, invent(&< *n) ;i//s si31/t*ne(1s/<+6##E6#7 &e.eivin, invent(&< ;e?(&e ;i//s+ 6#7E6#F t1&nin, 2*&ts int( 2&()1.ts+6#0 Q Q1i.0B((0s A..(1nt*nt E)iti(n+10+ 2# Bi//in, (/1ti(n+ #01 .(nve&tin, ?&(3 M*. t( Win)(=s+22 .(nve&tin, Q1i.0en H(3e A B1siness t(+20E22 e)iti(ns (?+xviiiE xxi Ente&2&ise e)iti(n+2#+ 74+ 98 ex2e&i3entin, =it% s*32/e ?i/es+9 !in) ?e*t1&e+ #16E#17 He/2+861E86#+ 866E868 H(3e 2*,e' ee H(3e 2*,e inst*//in,' ee inst*//in, Q1i.0B((0s Ce*&nin, Cente& =in)(=+20 /i3it*ti(ns (?+xvii

3en1s *n) i.(n ;*&s+#0E#2 ne= ?e*t1&es in 2014 ve&si(n+xvExvii N(n2&(?it e)iti(n+xxi (2enin,+#E4 5(int (? */e *))-(n+98 2&e?e&en.es ?(& t1nin,+762E766 5&( e)iti(n+74 &e,iste&in,+847 &est(&in, ;*.012s t( e*&/ie& ve&si(ns (?+ 611 e*&.% ?e*t1&e+#1#E#16 settin, 12 (n net=(&0s+848 et12 )i*/(, ;(x+9E10 s=it.%in, *3(n, (2en =in)(=s+#2E#4 12)*tin, t( /*test ve&si(n (?+27 Q1i.0Re2(&t+ Invent(&< Ite3+64# Q1i.0 t*&t Cente& =in)(=+19E20 R Re*/iQe) G*ins A C(sses &e2(&t+47F &e*ssi,nin, D(;s+441E442 Re;1i/) D*t* 1ti/it<+616E617 Re.eive 5*<3ents 2&e?e&en.es+ 770E771 Re.eive 5*<3ents =in)(=+#27E##0 &e./*ssi?<in, *..(1nts+441 &e.(n.i/i*ti(n (? *..(1nts *)D1stin, n(n-&e.(n.i/in, *..(1nts+#87

;*n0 e&&(&s+#F# .(&&e.tin, )is.&e2*n.ies+#8FE #F2 3()i?<in, t&*ns*.ti(ns )1&in,+ #88E#8F

RECONCICIATIO N O! ACCOUNT

InDex

99

RECOR BOUNCED CHECK !EATURE

.1st(3e&+27FE281 2&e2*<3ent+24#E246 &e?1n) .%e.0s+281 ?&(3 ven)(&s+208 2&e2*&in, ?(&+#81E#82 &e.(n.i/in, ex.ess *n) s%(&t .*s%+#4FE#49 &e.(n.i/in, t&*ns*.ti(ns+#84E #87 &e2(&ts+#87 st*&tin, * &e.(n.i/i*ti(n+#82E #84 st(22in,G&est*&tin, &e.(n.i/i*ti(ns+#8F 1n)(in, /*st &e.(n.i/i*ti(n+#F2 Re.(&) B(1n.e) C%e.0 ?e*t1&e+ #72E#7# &e.(&)s *))in,Ge)itin, 31/ti2/e' ee A))G E)it M1/ti2/e Cist Ent&ies ?e*t1&e *))in, n(tes t(+4F9E490 *)D1stin, invent(&<+64FE661 *tt*.%in, ?i/es t(+296 .&e*tin, e32/(<ee+407E409 )e/etin, .1st(3e&GD(;Gven)(&+ F8EF9 %i)in, .1st(3e&GD(;Gven)(&+F7E F8 3e&,in, .1st(3e&GD(;Gven)(&+ FFE90 &e?1n)s &e,iste&in, Q1i.0B((0s+847 &e,iste& =in)(=s K*..(1ntsL+#67 &ei3;1&s*;/e ex2enses+1F#E1F6 &e3in)e&s ;*si.s+491E49# 3e3(&iQe) t&*ns*.ti(ns *n)+#08 2&e?e&en.es+772E77# Re2 ?ie/) Kinv(i.esL+226 Re2(&t Cente& ?in)in, ?&eH1ent/< 1se) &e2(&ts+ 6F8E6FF (ve&vie=+6F4E6F6 &1nnin, &e2(&ts ?&(3+6FFE6F9 s%*&in, &e2(&ts+6F7 vie=in, &e2(&ts in+6F6 =(&0in, =it% &e2(&ts in+6F6E6F8 &e2(&ts 1099+487E4F0 *))in, t( i.(n ;*&+80FE809 *)D1stin, vie= (?+697 *,in, K*..(1nts 2*<*;/eL+209 *,in, K*..(1nts &e.eiv*;/eL+#2#E#26

FF

InDex

RECOR

In.(3e T*x 133*&<+47F invent(&<+6#9E64#+ 647 B(; Esti3*tes vs' A.t1*/s 133*&<+274 3e3(&iQin,+ 707E70F 3i/e*,e+184 M()i?< Re2(&t )i*/(, ;(x+696 O2en Inv(i.es+2#7+ 7F1 2*<&(//+427E428 2&e?e&en.es+ 772E774 2&intin,+691E692+ 692 2&intin, /ists+162E164 5&(?it *n) C(ss+440 51&.%*ses ;< Ite3 Det*i/+661 Re*/iQe) G*ins A C(sses+47F &e.(n.i/i*ti(n+#87 &e2(&ts t%*t s%(= =%*t .1st(3e&s (=e+#24E#26 &1nnin,+6FFE691 */es ;< C1st(3e& 477 133*&<+

ti3e+17F T&i*/ B*/*n.e+462 Un;i//e) C(sts ;< B(;+262 Un2*i) Bi//s Det*i/+1F7 Un&e*/iQe) G*ins A C(sses+47F @(i)e)GDe/ete) T&*ns*.ti(ns+460 &est(&in, ;*.012 ?i/es+60FE611 &et*ine) e*&nin,s+ 472

A1)it T&*i/+ 449E460 ;*/*n.e s%eet+441+ 471E472 ;1),et+68FE 6F1 C*s% !/(= !(&e.*st+478 .1st(3iQin,' ee .1st(3iQin, &e2(&ts ex2(&tin,+ 791E794 ?in*n.i*/' ee ?in*n.i*/ &e2(&ts ,ene&*tin, t*x+478E47F In.(3e ;< C1st(3e& 133*&<+477 In.(3e A Ex2ense G&*2%+477 In.(3e T*x 5&e2*&*ti(n+ 47FE479

*/es ;< Ite3 133*&<+478 */es G&*2%+477E478 s*/es t*x+670E671 s*vin, *s ?i/es+ 69#E696 s%*&in,+6F7 t*te3ent (? C*s% !/(=s+472E 476 133*&< Re2(&ts B*sis 2&e?e&en.e+467 s=*22in, &e2(&t te32/*tes ;et=een .(32*n< ?i/es+709E 710 InDex 9

&et*ine&s+ *22/<in, t( inv(i.es+ 242E24# &eti&e3ent ;ene?its+404 &et1&n (n *ssets+ 470 &eve&sin, D(1&n*/ ent&ies+441 Revie= in.(3e *n) ex2ense *..(1nts s.&een+1FE19

s*/es &e.ei2ts ;*si.s+21# .&e*tin,+#4#E#44 e)itin,+#44 v(i)in,G)e/etin,+#44E#47 s*/es t*x .()es+666E66F inv(i.es *n)+ 229 ite3s+66FE670 M*n*,e */es T*x =in)(=+664 2*<in,+671E672 2&e?e&en.es+66#E664+ 666+ 778 &e2(&ts+670E671 */es T*x G&(12 ite3s+669E 670 settin,s K.1st(3e&sL+82 settin,s Kven)(&sL+89 settin, 12 ?e*t1&es+666E667 s*32/e .(32*n< ?i/es+9 s*vin, .%*n,es in A))GE)it M1/ti2/e Cist Ent&ies t*;/e+127 .(32*n< ?i/es+14E16 )es0t(2 set12+ 74FE760

&e2(&ts *s ?i/es+ 69#E696 *ve 5(&t*;/e C(32*n< !i/e )i*/(, ;(x+612 s.%e)1/es+ 2*<&(//+417 s.%e)1/in, ;*.012s+607E 60F se*&.%in, !in) ?e*t1&e+ #16E#17 ?in)in, ite3s+#12E#1# D(1&n*/ ent&ies+ 4#9 (ve&vie=+ #10 =it% Q1i.0B((0s Cente&s+#10E #12 e*&.% ;(x 2&e?e&en.es+ 77F e*&.% ?e*t1&e+ #1#E#16 se*s(n*/ ite3s Kinvent(&<L+6#9 se.1&it< &e.(33en)e) 3e*s1&es+8#7 &e,1/*ti(ns ?(& .&e)it .*&)s+ 829

s*/*&<+ &e./*ssi?<in, s%*&e%(/)e&s )ist&i;1ti(n t(+4#0 s*/es .*s%' ee .*s% s*/es */es ;< C1st(3e& 133*&< &e2(&t+477

*/es ;< Ite3 133*&< &e2(&t+478 s*/es .(33issi(n *))-(n+140 */es A C1st(3e&s 2&e?e&en.es+ 776E778 s*/es ?(&3s *n) *..(1nts+214E217 */es G&*2% &e2(&ts+477E478 */es Re2 Cist+140E141 s*/es (&)e&s ?(& ;*.0(&)e&e) 2&()1.ts+264E26F C&e*te */es O&)e& =in)(=+267 in 5&e3ie& *n) Ente&2&ise e)iti(ns+212

101

InDex

se/e.tin, ;i//*;/e ti3e *n) .(sts+260E262 e/e.t * )*te t( st*&t t&*.0in, <(1& ?in*n.es s.&een+18 e/e.t Re.(n.i/i*ti(n Re2(&t )i*/(, ;(x+ #87 se//in, invent(&<+6#F en) !(&3s 2&e?e&en.es+77FE780 e&vi.e C(nne.ti(n 2&e?e&en.es+781 e&vi.e ite3s+104E108 et N13;e& (? 5&evi(1s C(32*nies )i*/(, ;(x+26 et U2 B*n0 !ee) )i*/(, ;(x+68 et U2 B1),ets =iQ*&)+676 et 12 C1st(3 !ie/)s ?(& N*3es )i*/(, ;(x+84 et12 )i*/(, ;(x+9E10+ 20 s%*&e%(/)e&s )ist&i;1ti(n &e./*ssi?<in, t( s*/*&<+4#0 %*&e%(/)e&s Dist&i;1ti(n *..(1nt+429E 4#0 %*&e Te32/*te )i*/(, ;(x KRe2(&t Cente&L+6F8 s%*&in, &e2(&ts+6F7 s%i22in, 2&intin, /*;e/s+298E29F %i2 ?ie/) Kinv(i.esL+226

%i22in, M*n*,e& ?e*t1&e+2#7 s%i2-t( *))&esses+ )e?inin,+80 %i2 T( ?ie/) Kinv(i.esL+224 %i2 @i* Cist+146 i32/e 5(&t 2&(,&*3+206

IM5CE 5ORT 5ROGRAM

InDex

11

INGCEKCOM5AN$ !ICE L sin,/e-1se& 3()e K.(32*n< ?i/esL+498E499 n*2s%(ts i.(n+42 s(&tin, /ists+161 &e2(&ts+701E702 t&*ns*.ti(ns KIn.(3e T&*.0e&L+ #21 s2e//-.%e.0e&+21F+ 782 t*n)*&) (2ti(n Kte&3sL+144E 146 st*&t )*tes K.(32*n< ?i/esL+6E7 t*te3ent (? C*s% !/(=s &e2(&t+ 472E476 st*te3ents ;*si.s+21#E214 )(=n/(*)in, =it% We; C(nne.t+719 e3*i/in,+2F7 ,ene&*tin, .1st(3e&+2F2E2F6 (ve&vie=+288E28F 2&evie=in,+2F6E2F7 2&intin,+ 2F7 st*te3ent .%*&,es+21#+ 28FE 2F1 Usin, st*te3ents in Q1i.0B((0s s.&een+17 InDex

st*te =it%%(/)in, t*x ?(&3s+#97 st*t1s st*32s+818 t(.0 t*t1s ;< Ite3 &e2(&t+642 st(&in, .(32*n< ?i/es+848E849 st1;s+ 2*<+419E 421 s1;*..(1nts *))in, )et*i/ =it%+66 .&e*tin,+64E66 s1;ite3s+100E101 s1;t(t*/s *22/<in, t( inv(i.es+2#0E2#2 1;t(t*/ ite3s+110E111 133*&< Re2(&ts B*sis 2&e?e&en.e+467 12e&3*x vie=+##E#4 s<n.%&(niQin, O1t/((0 .(nt*.ts =it% Q1i.0B((0s+7F1E7F6 T t*s0;*&+ Win)(=s+#E4 t*xes In.(3e T*x 5&e2*&*ti(n &e2(&t+ 47FE479 In.(3e T*x 133*&< &e2(&t+47F 2*<&(// t*x ?(&3s+#96E#97+ 424E426 &e3ittin, 2*<&(//+ 421E424 s*/es t*x' ee s*/es t*x

101

INGCEsettin, 12 2*<&(//+409E 410 t*x ID n13;e&+12 T*x-Cine M*22in, ?ie/)+ 67 t*x &e2(&ts+ ,ene&*tin,+ 478E47F W-2 ?(&3s+ 487 W-9 ?(&3s+F0 te32/*tes !ixe) !ee Inv(i.e te32/*te+22# ?(&3+812 inv(i.e+221E 22# /ette&+788 &e2(&t+709E 710 %*&e Te32/*te )i*/(, ;(x KRe2(&t Cente&L+6F8 Ti3e A Ex2ense inv(i.e te32/*te+22#

Te&3s ?ie/) Kinv(i.esL+224 Te&3s Cist+14#E144 ti3e ;i//*;/e' ee ;i//*;/e ti3e *n) .(sts ente&in, ?(& (ne *.tivit<+176E17F in Q1i.0B((0s+171 &1nnin, &e2(&ts+17F Ti3e A Ex2ense Inv(i.e te32/*te+22# Ti3e A Ex2enses 2&e?e&en.es+ 782E78# T&*.0in, ti3e in Q1i.0B((0s s.&een+18 ti3es%eets ;*t.%+172 .&e*tin, 2*<.%e.0s ?&(3+40F =ee0/<+172E176 ti3e t&*.0in, =it% Int1it On/ine 5*<&(//+#9F 3et%()s+16F settin, 12 ite3sG.1st(3e&s ?(&+ 170E171 settin, 12 2e(2/e =%( t&*.0 ti3e+170 t1&nin, (n+16FE169

t(-)(s .&e*tin,+4F7E4FF e)itin,+4FFE4F9 t&*.0in,+4F7E4F9 vie=in,+4F9 t&*.0in, .&e)it .*&) .%*&,es+#70 )(n(&s Kn(n2&(?itsL+74

InDex

111

?in*n.es =it% *..(1nts+1#6 ?in*n.es 1sin, ./*sses+1#6E1#7+ 1#8 invent(&< =it% ite3s+96E98 3i/e*,e' ee 3i/e*,e t&*.0in, &ei3;1&s*;/e ex2enses+1F#E1F6 ti3e' ee ti3e t&*.0in, t(-)(s+4F7E4F9 T&*.0in, invent(&< in Q1i.0B((0s s.&een+ 18 T&*.0in, ti3e in Q1i.0B((0s s.&een+18 t&*.0in, )et*i/s 2*<&(//+412E414 t&*inin,+ (n/ine+868 t&*ns*.ti(ns *))in, 31/ti2/e KEx2&ess 3()eL+729 *))in, 31/ti2/e 1n3*t.%e) KC/*ssi. 3()eL+7#6 *tt*.%in, ?i/es t(+296 )e/etin, )(=n/(*)e) KEx2&ess 3()eL+7#0 ente&in, in *..(1nt &e,iste&s+ #67E#69 ente&in, in &i,%t (&)e&+7 ?i/te&in, KIn.(3e T&*.0e&L+#21 ?in)in,' ee se*&.%in, ?in)in, /ist ent&ies in+160E161 3*t.%in, KC/*ssi. 3()eL+7##E7#6 3*t.%in, KEx2&ess 3()eL+72#E726 3*t.%in, 1n3*t.%e) KEx2&ess 3()eL+726E729 3e3(&iQe)' ee 3e3(&iQe) t&*ns*.ti(ns 3()i?<in, )1&in, &e.(n.i/i*ti(n+ #88E#8F 121 InDex

n(n-3*t.%in, KEx2&ess 3()eL+ 729 n(n-2(stin,+6#0 2&e2*&in, ?(& .(32*n< ?i/es+7E 8 &e.(n.i/in,+#84E#87 &e.(n.i/in, .(&&e.te)+#F0 &e.(&)in, ?&(3 2*<&(// se&vi.es+ 428E429 &en*3in, )(=n/(*)e) KEx2&ess 3()eL+7#1 sen)in,G&e.eivin, KEx2&ess 3()eL+722E724 s(&tin, KIn.(3e T&*.0e&L+#21 t&*ns?e&&in, ?1n)s ;et=een *..(1nts+#7FE #81 ?1n)s ;et=een *..(1nts (n/ine+ #7FE#81+ 721E722

t&i*/ ;*/*n.es )e?ine)+68 T&i*/ B*/*n.e &e2(&t+462 U 1n;i//e) .(sts+262+ #27 1n%i)in, ite3s+114 &e.(&)s+F7E F8 Un2*i) Bi//s Det*i/ &e2(&t+ 1F7 Un&e*/iQe) G*ins A C(sses &e2(&t+47F 12)*tin, t( /*test ve&si(n (? Q1i.0B((0s+ 27 12,&*)in, Q1i.0B((0s+ 844E847 1se&s *))in, ne=+ 8#1E8#2

*)3inist&*t(&+827E82F exte&n*/ *..(1nt*nt+486E487 31/ti2/e 1se&s ?(& .(32*n< ?i/es+8#1 (ve&vie=+8#0E8#1 &esettin, 2*ss=(&)s ?(&+8#2E8## &est&i.tin, *..ess t( ?e*t1&esG )*t*+8##E8#6 sin,/e- vs' 31/ti-1se& 3()e+498E499 Usin, inv(i.es in Q1i.0B((0s s.&een+18E 1F Usin, st*te3ents in Q1i.0B((0s s.&een+17 v @*/1*ti(n &e2(&ts Kinvent(&<L+ 640E641 ve%i./es *))in, ?(& 3i/e*,e t&*.0in,+179E180 @e%i./e Cist+147E148 ven)(&s 1099 &e2(&ts+487E488 .*te,(&iQin,+F2EF7 .&e*tin,+8F-F0 )e/etin, &e.(&)s (?+F8EF9 e)itin, &e.(&)s (?+F1EF2 Ex2enses ;< @en)(& 133*&< &e2(&t+477 %i)in, &e.(&)s (?+F7EF8 i32(&tin,+1271#1 3e&,in, &e.(&)s (?+FFE90 n*3in,+77

2&e2*&in, ven)(& ;*/*n.es ?(& .(32*n< ?i/es+8 2&(?i/e /ists' ee .1st(3e& A ven)(& 2&(?i/e /ists

@ENDOR

InDex

1#1

@ERI!$ DATA UTICIT$

&e.(&)in, )e2(sits t(+1F1E1F# &e.(&)in, &e?1n)s *n) .&e)its ?&(3+208 se*&.%in, =it% @en)(& Cente&+ #10E#12 t&*.0in, ;< t<2e+1#6 t1&nin, i.(ns (nG(??+800E802 @en)(& Cente&+8F @en)(&s 2*ne/ KH(3e 2*,eL+ #7 @en)(& T<2e Cist+142 @e&i?< D*t* 1ti/it<+614E617 vie=in, *..(1nt n13;e&s+49E60 (ne invent(&< ite3+64# &e2(&ts in Re2(&t Cente&+6F6 &e2(&ts (n 3(nit(&s+697 12e&3*x vie=+##E#4 t()(s+4F9 @ie= 3en1+#0 v(i)in, inv(i.es+286 s*/es &e.ei2ts+#44E#47 t&*ns*.ti(ns+#69 @(i)e)GDe/ete) T&*ns*.ti(ns &e2(&ts+460

v(1.%e& (2ti(n K.%e.0 2&intin,L+200+ 202 W W-2 t*x ?(&3s+487 W-4 t*x ?(&3s+#96 W-9 t*x ?(&3s+F0 We; C(nne.t+719 =e;sites ?(& )(=n/(*)in, *))-(n *22s+7F7E7F8 A22 Cente& KInt1itL+168 !is%B(=/ Invent(&< *))-(n+98 I32(&t Ex.e/ *n) C @ t((/0it+129 Int1it A22 Cente&+7F6 2&e2&inte) 1099 ?(&3s+488 &est*1&*nt-(&iente) .%*&t (? *..(1nts+46 s*/es .(33issi(n *))-(n+140 i32/e 5(&t 2&(,&*3+206 t*x !(&3 941+ #96 Uni?ie) C%*&t (? A..(1nts ?(& n(n2&(?its+44 W-4GI-9 t*x ?(&3s+#96 =e;sites ?(& ?1&t%e& in?(&3*ti(n 401K0L .(nt&i;1ti(ns+40F

121

InDex

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InDex

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