condition modifies the work as it was de- fined in the contract documents at the time of bidding. Contract changes typically in- clude: Additions and/or deletions to the pre- scribed work. Changes in the sequence in which con- struction activities are to be performed. Changes in the methods or materials to be used. Changes to correct defects in the specifi- cations or drawings. Changes in the kind, quantity, or timing of equipment furnished by the owner or gen- eral contractor. Changes in the schedule. Changes resulting from unexpected nat- ural events or activities from other trades. 1 Copyright, Mechanical Contractors Association of America, Inc., 1996 Change Orders Bulletin No. CO 1 Revised (Replaces 1976 and 1987 versions) File: Change Orders Foreword Although changes on a construction project are common, there is often significant disagree- ment among owners, architects, engineers, and contractors when it comes to defining a fair approach to price adjustments when changes are required. In the absence of special conditions or provisions in the specifications, contractors can base their original estimates on optimum crew size and the most economical pacing. When changes require that work be completed in other than the most economical time period, costs increase. The intent of this bulletin is to suggest basic fair standards for change orders on which all parties can agree. It also shows how contractors, through effective change order man- agement, can minimize cost overruns and restore project profitability when changed con- ditions are the result of another partys action. Types of Changes Most change orders will fall under one of the three categories described below.The cat- egory into which a particular change order be- longs will have a definite impact on the amount of effort a contractor will have to put into his effort to obtain a satisfactory outcome and payment. 1. Directed or owner-acknowledged changes: The most common type of change, it is also the easiest to recognize and is usu- ally the easiest to resolve. In this kind of change, the owner tells the contractor to perform in a way that differs from the original specifications of the job. It can in- volve additional or less work, or a change in the construction sequence or schedule. What the contractor must do in response to an owner-directed change is to fully iden- tify and document all impacts involved, in- cluding direct costs, indirect costs, consequential costs and time impact. He must, in addition, successfully convince the owner of the authenticity of the costs and time involved in the change. 2. Constructive changes: In this cate- gory falls any action or lack of action by the owner (or any agent of the owner) that though not a formal change orderhas the effect of requiring the contractor to perform in a manner different from the terms of the con- tract. These constructive changes are often expressed verbally or in writing, but some- times they occur as acts of omission by the owner that have an impact on the contractors work or schedule. The most common kinds of constructive changes are: Defective plans and specifications Over inspection Changes in methods of performance Changes in construction sequence Misinterpretation of specifications Impossibility of performance Rejection of or equal submission Owner non-disclosure. Since there is often no recognition by the owner that these conditions imply the exis- tence of a change order, constructive changes are a major source of construction disputes. In fact, what happens in these cases is that a contractor believes that an action or inaction on the part of the owner (or owners agent) has resulted in a change in the contract re- quirement, while the owner often disagrees that a contract change has occurred. This dis- agreement lays the foundation for a claim sit- uation. Some contract forms do not have provi- sions for constructive changes, so a contrac- tor must take care in performing work not covered under the original contract without a written change order. When told to proceed with work under dispute, the contractor must immediately take steps to ensure the eventual recovery of all cost and time impacts. To do this, the contractor should: Research the contract documents thor- oughly to confirm that a change condi- tiona claimactually exists. Prepare and submit a change order re- quest proposal, giving the owner a clear and detailed description of the change. Be alert to any notice requirements and respond properly. Issue notice of intent to file a claim if the change order is denied. 2 CO 1 Change Orders Document all responsesor lack of re- sponsescarefully. Inform the owner of response times and schedule impacts. Be alert to any notice requirements and re- spond properly. Issue notice of intent to file a claim if the change order is denied. Document all responsesor lack of re- sponsescarefully. Inform the owner of response times and schedule impacts. Respond promptly and properly to any final decisions. 3. Consequential changes: Like a constructive change, a consequential change is often difficult to identify. As a result, it is often equally difficult to convince an owner of its soundness and significance. Consequential changes represent additional work or costs that results as a direct consequence of some other more obvious change. The cost impact of a consequential change includes some or all of the same impacts as any other change (i.e., direct and indirect costs, interference costs, and/or impact costs). The contractor should include all conse- quential effects in his proposal for the directed change whenever possible. Unfortunately, consequential impact is often not foreseeable until after the original change order is settled. If a dispute comes up over a consequential change, the contractor should follow the steps called for when facing a constructive change. WHY ARE CHANGES SO NUMEROUS? Contractors need to acquire a sound un- derstanding of why changes occur so often on construction projects so those involved can be more aware of the major circumstances leading to changes. Some reasons for changes are very obscure, but most changes fall into one of the following groups: Interference/delay by third parties or gen- eral contractor Owner changes Defective specifications Latent conditions Nondisclosure Changes required by regulatory or using agency and Contractor improvements. Owner Changes Because of the change clause, owners have the right to make any change they are willing to pay for. Owner changes usually af- fect a contractors scope of workas with changes in a projects configuration or space requirementsand can also impact the schedule and/or sequence of work through changes in scheduled deliveries of owner-fur- nished equipment. Defective Specifications Defective specifications are perhaps the most frequently cited and easily identified causes for change orders.The term defective specifications cover a multitude of change- causing circumstances that result from badly prepared or incomplete specifications. Some changes that result include: Incomplete specifications. This change situation occurs when the contract docu- ments do not provide the contractor with ad- equate detailed information necessary to execute the work. Changes of this nature often occur when construction details are coordinated between design disciplines. CO 1 3 Change Orders Conflicts. Conflicts happen when the pro- posed design results in two or more items occupying the same space. It is a rare con- struction project where conflicts of this kind do not result in changes. Discrepancies. It is also hard to think of a design without discrepanciesdiffer- ences between the plans and specifica- tions, differences between details, dimensional errors, or differences be- tween planned equipment details and ac- tual equipment cut sheets.The details and dimensions required in the design of a construction project, it seems, are just too numerous to lack errors of some kind. Duplication. Duplication describes a sit- uation where the same item is specified in different specification sections or the same item is specified differently in the same specification. Duplication often re- sults in disputes over which trade con- tractor is intended to perform the work or which method or material the designer ac- tually had in mind. Omissions. Omissions happen when a specification section, drawing, or scope item is left out of a contractors package. For example, it often happens that the mis- cellaneous metals specification is ex- cluded from all packages other than to the structural steel subcontractor. Then, when a mechanical contractor is required to make welded attachments to the structural steel, a change order could be due if the requirement to touch up welded surfaces was included only in the miscellaneous metals specification. Impossibility. It is common to meet up with design details that, for some reason, can- not be implemented as designed. Changes due to impossibility occur when a contrac- tor is unable to perform work because of in- accessibility, sequencing problems, dis- continued products, or lack of space. Latent conditions. This term refers to project conditions, unknown at the time of bidding, that affect the contractors perfor- mance. Change orders for latent condi- tions usually result from either subsurface soil conditions or conditions within the ex- isting facility that diverge distinctly from what the contractor could have reasonably expected at bid time. Nondisclosure. Either intentional or un- intentional nondisclosure refers to a situ- ation in which the contractor is not told of all critical design or construction informa- tion necessary to project completion. A change order is warranted when the pre- viously unknown information has an im- pact on the contractors performance. Changes required by regulatory agen- cies/using agency. It is the job of the de- signer to make sure that the project design meets all applicable building code and reg- ulatory requirements. Except when a con- tractor fails to perform in a workmanlike manner, added work or changes required to meet code or regulatory requirements should result in a change order. Contractor improvements. A contractor will frequently introduce changes when superior methods or materials become ap- parent. When a contractor initiates such changes purely for the reason of using an improved method or material, an owner frequently resists changing the contract price. In cases where contractor changes are initiated to overcome some owner-re- lated problemssuch as to address an owner-caused delaycontractors should be awarded for any impacts. 4 CO 1 Change Orders The Change Clause Most construction contracts include a change clause which allows the owner the right to make alterations, addition or deletions, provided that the changes are within the orig- inal scope of the contractors work. It also pro- vides the contractor with a way for including suggestions and delineates how changes are to be incorporated into the contract. In some cases, the change clause will outline proce- dures for processing change orders. The fol- lowing provisions are usually found in most change clauses: No work, outside the contractors original scope, is to be performed without a writ- ten change order. In most cases, this pro- vision includes allowances for emergency situations that cover work required to pre- vent personal injury or property damage. A written change order, signed by the owner and/or approval agent, is the only means for effecting change. The work to be performed under the change order is within the scope of the contractors original contract. The approved change order must include adjustment for both cost and time. Contract Sum/Contract Time The adjustment in contract sum (cost) and/or contract time is usually negotiated be- tween the parties to the contract by accep- tance of an agreed upon lump-sum price by the contractor or by the contractors cost and a mutually acceptable fixed or percentage fee. If the adjustment is by lump-sum, the per- centages allowable for overhead and profit are usually stipulated in the contract, and the con- tractor must determine the cost. If the adjust- ment is by cost-plus, the contractors cost must be determined prior to application of the fixed or percentage fee. It is essential, therefore, that if the con- tractor is to be fairly compensated for a change order, he must know his costs. And he must be able to properly identify and present, if requested, all his costs prior to the addition for overhead and profit. A mechanical contractor cannot make up for the cost items missed in computing a change order simply by adjusting the currently allowable percentages of overhead and profit. COST ELEMENTS There are three cost elements involved in a change order: Direct and Indirect Job Costs General and Administrative Overhead Profit. Direct and Indirect Job Costs The elements of direct and indirect job costs vary over a wide range depending on many factors and it is usually these variations which are at the heart of change order dis- agreements. Direct costs are the costs of the materials, supplies, equipment and subcon- tracted work and labor that go into, and which can be clearly identified with, a particular seg- ment, phase or unit of a project. Indirect costs are those costs that cannot be attributed to a single item or unit of a project. Indirect costs are generally divided into two categoriesjob overhead and general overhead. In order to establish acceptable standards, it is neces- sary to identify the six basic elements of di- rect and indirect job costs. These are: CO 1 5 Change Orders 1. Collective Bargaining Agreement Payments, including: a. Wages b. Industry Fund c. Health Fund d. Apprenticeship Training e. Journeyman Training Fund f. Vacation, Welfare Retirement Fund g. Jury Duty, Sick Pay Allowance h. Travel Expenses i. Other agreed payments similar to above. 2. Supervision On-Site 3. Material 4. Equipment 5. Subcontract Work a. Keeping subcontractors advised of all changes b. Keeping subcontractors advised of schedule changes and time exten- sions c. Responding in timely manner to all subcontractor queries d. Providing follow-up information and material to subcontractors when re- quired e. Keeping subcontractors aware of re- quired lead time for shop drawing and material submittal involved in change orders f. Reviewing subcontractors submittal for concurrence with contract docu- ments. 6. Other Direct and Indirect Job Costs a. Indirect Labor, On-Site b. Indirect Labor, Off-Site (general superintendent, draftsmen, etc.) c. Payroll Taxes d. Payroll Fringe Benefits e. Travel and Subsistence Expense f. Job Insurance g. Small Tool Expense h. Equipment Rental i. Job Supplies (ice water, photos, etc.) j. Telephone and Fax, On-Site k. Truck and Equipment Expenses l. Taxes m. Construction and Performance Bonds n. Permits o. Temporary Services and Facilities p. Clean-up q. Drayage r. Warranty, Guarantee, Call Back s. Delay Penalties, Liquidated Damages t. Association Dues u. Miscellaneous Costs (instruction manuals, tags, move on/move off ex- penses, certification, etc.) v. Safety w. Cost to Develop Change Order x. List Productivity y. Drug Testing z. Re-stocking Costs aa. Engineering bb. Schedule Impact. Material, Equipment and Subcontract costs are usually identifiable. Even other di- rect and indirect job costs are either a factor of the other elements or are available from company records. However, labor costs are difficult to determine and not easily itemized. The following should help identify some of the factors to consider when determining labor costs. The number of man-hours required to complete a change order under normal condi- tions can be estimated using accepted labor units. Adjustments must be made for abnormal 6 CO 1 Change Orders or less-than-optimum conditions existing at the job site. Some factors to be considered are: 1. Overtime Requirements Overtime has been shown to lower both work output and efficiency through physical fatigue and poor mental attitude. Proving that overtime has caused a decrease in produc- tivity could help contractors recoup losses in- curred in running a job at less than normal standards of productivity. (Refer to Bulletin OT1How Much Does Overtime Really Cost) 2. Multi-story Buildings Labor costs increase in a multi-story building even when a man and material hoist is furnished, and available and drinking water and toilet facilities are provided on at least al- ternate floors. The increase is substantially larger if only stairs or ladders are provided and drinking water and toilets are remote. 3. Manpower Availability High construction activity in an area cre- ates a shortage of skilled workmen which, in turn, has a substantial effect on labor costs. 4. Productivity Losses Because Of: Excessive heat or cold Contaminated air Obsolete plans and specifications Unusual scaffolding requirements, daily erection and dismantling, having to move on bare ground, etc. Having to protect furniture, fixtures, machinery, stock, or finished surfaces Daily clean-up of tools and work Interference by owners, employees or cus- tomers Large areas, reducing accessibility to ma- terial stores and tool lockers Poor lighting Work in tight spaces with unsure footing, interfering tie wires, piping, ducts, hang- ers, etc. Work in small rooms where working room is limited Poor housekeeping Hazardous surroundings. Consideration of the above factors should enable the contractor to determine ac- curately the cost of performing the work that is required in the change order. 5. Impact on Performance Now, consideration must be given to the Impact of the change order or the effect the change order will have upon the performance of the other work or the work remaining to be done that is not of itself changed. The term Impact refers to the indirect delay or inter- ference that a change on one phase of work may create on another phase. The costs of such delay or interference should be recog- nized as a consequential cost to be consid- ered as a part of direct cost. A change order issued to one contractor more often than not has impact upon other contractors. Some factors which affect the comple- tion of the basic contract as a result of a change order are: Fatigue: Overtime may be required to complete the base contract work within the al- lotted contract time because of a change order. Overtime breaks the established CO 1 7 Change Orders rhythm of a project and lowers work output and efficiency through physical fatigue. Morale and attitude: Skilled workmen have intense pride in their work, in its progress and in the final result. Change orders, if not properly planned, may cause interruptions in the work schedule, require adjustments in size and makeup of crews, or require moving men to other parts of the project prior to completing the one they are currently working on and with which they are intimately familiar. Frequently, work is required on a phase for which detailed plans have not been completed. If overtime is required on a part of the project because of a change order, men on another part of the project not requiring over- time will compete for some part of it. The competition for overtime may con- tribute to poor morale and attitude which re- duces productivity and lowers efficiency. Stacking of trades: Delays in the planned activities of a project result in a de- terioration of the construction schedule. A change order, if not properly integrated in the average schedule, can transform an orderly, sequenced work plan into one in which many operations must be performed concurrently. The workmen of several trades could be stacked in a limited work area creating a sit- uation in which work cannot be done effi- ciently. A contractor who was the low bidder and who scheduled his performance on an op- timum time-minimum cost program may find himself faced with a minimum time-maximum cost fiasco. Reassignment of manpower: Re- assignment of workmen is generally required when changes to work in progress come un- expectedly, when changes are major, or when a demand is made to expedite or reschedule completion of certain phases of the work. Productivity could decrease if sufficient time is not allowed to plan an orderly effort to en- sure work proceeds smoothly and efficiently. Crew size inefficiency: Productivity is adversely affected when workers are indis- criminately added to work crews to complete a project. Changes could create this situation by requiring additional work within the same time schedule. There is a definite limit on the number of workmen and quantity of equip- ment that can effectively be used on a work- site at any one time. Dilution of supervision: Field activities necessary to and associated with the integra- tion of change order work into the work of the basic contract requires a diversion of supervi- sory attention from the basic contract work. While the superintendent is engaged in ana- lyzing the change, organizing and assigning workmen, procuring the additional material, equipment and tools, etc., productivity on the basic contract could be adversely affected. Learning curve: When workers are added to perform additional work because of change orders, a period of familiarization will be required until these men are oriented to the job, plans, specifications, tool locations, work procedures, etc. If more than one crew is re- quired to do certain installation work, the learning curve productivity is correspondingly multiplied. Errors and omissions: When additional work is required because of a change order being issued, often the impact on the basic contract work is not properly considered. This gives rise to possible errors and omissions which can be very costly to correct. Beneficial or joint occupancy: A change order which delays completion of the 8 CO 1 Change Orders project could result in work having to be per- formed after the area is occupied by the owners employees. Security or badging re- quirements, restrictions from certain areas, noise limitations which must be observed, etc., all adversely affect productivity and efficiency. Access to the project areas becomes congested or restricted at the time the work is scheduled for that area. Time in gaining ac- cess is costly. Logistics: Delay can occur because of problems in procurement and delivery of ma- terials, equipment, etc., due to a change in scope. Prolonged overhead and escalation of material and equipment prices and projection of labor into a new and higher wage period also contribute to additional costs. Ripple: A change order issued to one contractor more often than not has a profound effect on the work of other contractors. The other contractors may find themselves faced with additional costs due to having to change the schedule or sequence of operations. Time modifications: Time modifica- tions associated with change orders must be processed on a timely basis to preserve the integrity of the contract schedule. An acceler- ation in completion dates may result in re- duced efficiency in that the contractor may be obligated to use premium time or to add fur- ther resources which cannot be used effi- ciently. Conversely, an extension in time will generally result in additional overhead charges. Therefore, time and price should be agreed upon together, and unless required by operational exigencies, should be agreed upon before work is begun. Delayed completion: A change order causing extension of the basic contract com- pletion into a new labor agreement period re- sults in additional costs to the contractor. These costs should be reflected in the change order Summary. Escalation of costs: If the change order delays completion of the project, additional costs are incurred in off-site storage of mate- rial and equipment or in possible escalation of prices if delivery must be postponed. Sub- contracts may also be subject to escalation. Financing charges: Delays caused by change orders extend the completion and ac- ceptance of the project during which time ad- ditional costs are imposed on the contractor by his having to finance retainages for a longer period of time. Other direct and indirect job costs: Most of the elements of other direct and indi- rect job costs which were listed earlier in this bulletin are increased if completion of the pro- ject is delayed. General and Administrative Overhead Because the general contractors change order will be made up of many change order requests from several Subcontractors, and since the General and Administrative (G&A) Overhead level of different types of specialty contractors vary widely, G&A should be shown as a percentage separate and apart from that shown for Profit. Sometimes the per- centage for G&A is stipulated in the contract documents. Profit Profit should be applied as a separate percentage figure. It should be applied after all costs are included with the appropriate addition for G&A Overhead. Sometimes the percentage for Profit is stipulated in the con- tract documents. CO 1 9 Change Orders Additional Cost Elements In Administration of Change Orders Time for acceptance: A time limitation for acceptance of a change order should al- ways be stipulated by the contractor in his re- quest. If not accepted within the stipulated time, the quoted price would be subject to es- calation. Additions and/or deductions: 1. Where additions only are involved, the contractor is entitled to an addition to the contract Sum in the amount of direct and indirect job costs, plus G&A Overhead and Profit. If requested, the contractor may be obligated to provide a detailed breakdown to verify his quotation. 2. Where deductions only are involved, the contractor should calculate the reduction to the contract Sum only in the amount of the reduction in direct and indirect job costs. 3. When both additions and deductions are involved, each should be calculated as separate change orders in accordance with 1 and 2 above, whichever is applic- able. If both omitted work as well as added work is involved in the same change order, then the total amount of the change order will be equal to the dif- ference between the additions and the deductions in accordance with 1 and 2 above. Unaccepted change order: If an owner-initiated change order is not accepted and authorized, the contractor should be re- imbursed for all costs incurred in the prepa- ration of the quote. The contractor should have a prior understanding that such a billing will be forthcoming and will be paid in the event the change order is not accepted and authorized. AUTHORIZATION PROCEDURES Persons authorized to act on work changes should be designated as early as practical after a basic contract has been awarded. Representatives of the building owner having authority to make changes, and representatives of the contractor(s) having authority to accept and to implement change orders should be clearly specified. The authority to proceed with work in- volved in a change order must be in writing and conform to procedures for changes as pro- vided in the basic contract. LUMP SUM CHANGE ORDER AND COST- PLUS CHANGE ORDER PROCEDURES AND FORMS Having outlined criteria to consider when making changes to a basic construction con- tract, we will now present a comprehensive set of forms and procedures to use in prepar- ing estimates for tracking the costs of such changes. Two distinct and different types of change orders are discussed in detail: Lump Sum (Fixed Cost) change orders, and Cost-Plus change orders. The instructions and forms presented for both types apply equally to additive and de- ductive changes. The central purpose of any change order procedure is to ensure that the contractor is paid for change-related work. In the case of a lump sum (fixed cost) change, this means that the contractors original esti- 10 CO 1 Change Orders mate for the change must include all items needed to do the work. For a cost-plus change, it means accurately tracking all ex- penditures, for a contractor can be reim- bursed only for costs he can verify. The forms and procedures (Exhibit 1 through 15) are designed to serve both situ- ations. Part 1 deals with lump sum changes; Part 2 with cost-plus changes. Included in Part 2 is a Field-Authorized Change Order Form. Designed primarily for field use, it provides a means not only for tracking costs but also for obtaining written authorization for additional work, when necessary. Before adopting the procedures pre- sented here, evaluate them carefully and re- vise them as necessary to meet the requirements of local conditions and your companys operating procedures. Part 1: Lump Sum (Fixed Cost) Change Orders Of the two types of change orders dis- cussed in this bulletin, lump sum types are of greater advantage to the contractor for two reasons. First, a lump sum change order per- mits the contractor to estimate all costs be- fore work begins. If he is careful about including in his estimate all items necessary for the work, he is almost certain to make a fair profit. Second, a lump sum change order requires far less tracking and paperwork in the field than does a cost-plus change. This means that fewer labor and materials ex- penses go unrecorded, and field personnel spend less time filling out forms. Despite its advantages, however, a lump sum change order must be handled properly. The following procedures and forms will help make that handling accurate and efficient. Recommended procedures: 1. The key document in controlling change order activity is the Change Order Status Sheet (Exhibit 1). The Project Manager should record any po- tential change on the Change Order Status Sheet as soon as the possibil- ity of a change is identified. Formal changes should be numbered se- quentially and recorded on the Change Order Status Sheet. 2. Prepare a Change Order Proposal (Exhibit 2) and use it as a cover letter when submitting your change order cost estimate to the project owner or general contractor. Be sure the proposal letter states that you reserve the right to mod- ify your estimate if additional work not covered by it is required. Also state a time limit for the owners or general con- tractors acceptance of the proposal. 3. Summarize all estimated costs (itemized on forms discussed in steps 3 through 10, below) on Change Proposal Cost Summary Sheet (Exhibit 3).The sheet is self-explanatory and may or may not be attached to the Change Order Proposal, depending on your companys proce- dures. Keep a copy readily available for review with the approving authority should questions arise. 4. Itemize estimated equipment and ma- terials costs on an Equipment Cost Estimate Sheet (Exhibit 4) and a Materials Cost Estimate Sheet (Exhibit 5). Because changes usually involve rel- atively small amounts of materials, and therefore do not qualify for large volume discounts, it is suggested that all mate- rials be estimated using standard over- the-counter discount prices. CO 1 11 Change Orders Restocking charges should also be con- sidered where credits might be in- volved. Be sure to estimate required quantities of all items and to calculate the material subtotal cost, using figures in the Total Cost columns. Add to sub- totals all additional costs, such as sales taxes, drayage charges, warranties, start-ups, etc. 5. Estimate all miscellaneous direct job costs on an Other Direct Job Costs Estimate Sheet (Exhibit 6). Once com- puted, the labor cost estimates on this form should be transferred to the Labor Summary Sheets (Exhibit 9) and the materials costs to the Change Proposal Cost Summary Sheet (Exhibit 3). 6. Complete an Equipment and Tool Rental Estimate Sheet (Exhibit 7). 7. Complete a Vehicle Operating Cost Estimate Sheet (Exhibit 8), include all gasoline and oil costs anticipated for each vehicle. 8. Itemize all labor costs on the Labor Summary Sheets (Exhibit 9), using standards detailed in MCAAs Labor Estimating Manual. Rates, fringe benefits, travel allowances, etc. for the various labor categories should be shown on the matrix at the top of Sheet #1 of the Labor Summary Sheet. Use items 1322 (Exhibit 9) and 2340 (Exhibit 10) to indicate percentages of in- crease or decrease to the labor estimate due to factors affecting productivity. (Refer to Bulletin PD 2, Factors Affecting Labor Productivity) Once you have item- ized the various labor factors, calculate and total the estimated labor costs using items 41 through 52 on Exhibit 10. 9. List all subcontractors and subcontract quotes and total the estimated cost of subcontracts on a Subcontracts Summary Form (Exhibit 11). 10. On an Extended Overhead Cost Sheet (Exhibit 12) compute all overhead costs not included on the other estimate forms. 11. Use the Special Inclusions and Exclusion Form (Exhibit 13) to list any additional items that should be part of the change order, as well as specific items that should not be. Be sure that items listed on this form are referenced in either the Change Order Proposal Form (Exhibit 2) or a special cover let- ter to the proper project authority. Document, Document, Document; the key to effective change order management is documentation. While contractors have been reacting to the present litigious atmosphere in construction with more attention to documen- tation, it is still not a tool that most contractors use effectively. Good documentation of the events leading to and supporting a con-trac- tors contention that a change has occurred can mean the difference between settling a claim order and filing a claim. As a guide to proper documentation, a contractor should, at a minimum, include the following information on every change: 1. Date of discovery 2. Person and/or company making discov- ery 3. Detailed description of changed condi- tions 4. Documents supporting assertion that a change does exist 12 CO 1 Change Orders 5. Notification to owner (date and person) 6. Pertinent records and documents, such as: Affected plans or sketches Daily reports Meeting minutes Letters, notes, memos, and tele- phone logs Payroll records Equipment reports Material invoices; Photographs Subcontractor/supplier cost and schedule impacts Impacted schedules. 7. Notification to subcontractors/suppliers 8. Notification to bonding company (if re- quired). Conclusion: By using the above procedures and the Exhibit forms, a mechanical contractors es- timate for a lump sum change order should cover all the necessary bases, ensuring that he does not lose money on the proposed work. In addition, the completed estimate forms provide ample material to present to a project owner or general contractor during a change order review. Part 2: Cost-Plus Change Orders A cost-plus change order demands that the mechanical contractor carefully track all expenditures made on a change while doing the work. This requires his field personnel to keep accurate records and increases the chances that some expenses will slip through the cracks unrecorded. Three steps can help alleviate problems related to cost-plus changes: 1. Use a Field-Authorized Change Order Form (Exhibit 14) and Work Authorization Form (Exhibit 15) for all cost-plus change orders, both to ensure that change work is duly authorized and to track costs. 2. Incorporate the Sample Instructions for Field Authorized Changes (Exhibit 16) into your companys operations, modify- ing them as necessary. 3. Educate on-site supervisory personnel in the concept of cost-plus change orders and the proper use of the Field-Authorized Change Order Form. Emphasize the im- portance of controlling and recording all expenditures, and enforce their doing so. Few areas of contracting offer as much opportunity for financial loss as do mishand- led change orders, particularly cost-plus change orders. But losses can be eliminated. It is largely a matter of established practical policies for controlling changes and then mak- ing sure your personnel follow them. NOTE: MCAA wishes to thank and acknowl- edge the contribution of Ernst & Young Construction Services Div- ision to the revision of this bulletin. CO 1 13 Change Orders EXHIBIT 1 CHANGE ORDER STATUS SHEET CO 1 14 JOB NAME: JOB NO: CONTRACT DATE: Location: Owner: Address: Our Job Phone: Gen'l Cont: Address: Phone: G.C. Proj. Mgr.: G.C. Supt: Cont.No. & Start Date: Compl. Date: Penalty: Priority: G.C. Job Phone: Architect: Engineer: Scope: Clarifications: Base Contract Price: Change Order - Description Date Amount Contract Requested Quoted Authorized Change Order Invoice Change Order Revised By Date By Date No. Date No. Date Contract Date (1) Piping changes per schedule A-1 Smith 8/31 Smith 9/10 6 9/11 $5,000.00 $140,000.00 101 EXHIBIT 2 SAMPLE CHANGE ORDER PROPOSAL FORM 15 CO 1 TO: RE: Job No._______________________________ Job Name_____________________________ Proposed Change No. ___________________ Gentlemen: We enclose a breakdown of costs for the changes requested by ________________________________ on ___________________, designated as ________________________, Change No. ______________ We were furnished the following drawings and specifications: We propose to: We do not include any of the following: The total net change to our contract is as follows: Total adds per breakdown: __________________________________________. Total deducts per breakdown: ________________________________________. Net Change: ______________________________________________________. This change proposal covers only the direct costs associated with the change order work described above. We reserve the right to assess the impact of this change order at a later date and to submit these costs as they become known. It is anticipated that all work required by this change will be done on a straight time basis. Overtime work, if required, will be billed as an additional item. Sales tax is/is not included in this proposal. This proposal is for acceptance within _________days and is subject to escalation thereafter. An extension of time of _________ calendar days is required. We are proceeding with the changes listed above per your instructions. -OR- Please advise as soon as possible if we are to proceed. Yours very truly, GC/Owner's Name 101 Owner or A/E Number and Date List exclusions specifically. Don't include work of other crafts. Project Manager's Name EXHIBIT 3 CHANGE PROPOSAL COST SUMMARY SHEET CO 1 16 Company No. _____________ G.C. No. _____________ Owner No. _____________ Contract ____________________________ No. _____________________________ PM ________________________________ Date Requested ______________________ Date Submitted ___________________ PM ________________________________ Description of Change _______________________________________________________________________________________ _________________________________________________________________________________________________________ DESCRIPTION OF COSTS LABOR MATERIALS TOTALS 1. Equipment 2. Material 3. Subtotal: Item 1 + 2 4. Freight, other delivery charges 5. Subtotal: Item 3 + 4 6. Material Return and Cancellation Costs 7. Other Direct Costs 8. Equipment Rental 9. Gas & Oil 10. Subtotal 11. Labor Costs 12. Payroll Tax & Insurance 13. Subtotal Labor 14. TOTAL COSTS BEFORE SUBCONTRACTS 15. Subcontracts 16. Home Office Overhead @ _________% 17. Field Office Overhead @ _________% 18. Profit @ __________ % on 19. Profit @ __________ % on 20. TOTAL COSTS AND PROFITS BEFORE BONDS, INSURANCE & OTHER COSTS 21. Bonds, Subcontractors 22. Bonds, Performance and Payment 23. Financing Costs 24. Special Insurance and Other Charges 25. Extended Overhead 26. TOTAL PRICE OF CHANGE PROPOSAL 27. Extension of time because of this Change Order is _______ Workdays deferred* to be applied in proper Schedule Sequence to each Category of Work 28. This proposal is based on Straight Time Overtime Shift Work 29. This proposal is void unless a written Change Order or Written Notification to Proceed is received by ____________ (45 calendar days if no date shown) 30. Extended Overhead Cost: Included Deferred* Not Applicable Submitted By: _____________________________________ Date: ___________________ Signature Title Approved By: _____________________________________ Date: ___________________ Signature Title *If deferred, cover letter should describe. EXHIBIT 4 EQUIPMENT COST ESTIMATE SHEET 17 CO 1 Date: ______________ QUANTITY EQUIPMENT UNIT COST TOTAL COST SUBTOTAL EQUIPMENT Sales Tax _________ % Drayage _________ % Escalation _________ % Warranty _________ % Start-up, Test & Punch _________ % Total Costs 0.00% 0.00% 0.00% 0.00% 0.00% EXHIBIT 5 MATERIAL COST ESTIMATE SHEET 18 CO 1 Date: ______________ QUANTITY EQUIPMENT UNIT COST TOTAL COST SUBTOTAL EQUIPMENT Sales Tax _________ % Drayage _________ % Consumables _________ % (of Labor) Escalation _________ % Warranty _________ % Start-up, Test & Punch _________ % Total Costs 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% EXHIBIT 6 OTHER DIRECT JOB COSTS ESTIMATE SHEET Date: ______________________ OTHER DIRECT COSTS LABOR MATERIALS Resident Management and Expenses Superintendent Expenses Other Nonmanual Labor Supervision Expenses Field Office Management and Expenses Estimating & Cost Analysis and Expenses Labor Planning (SLP) and Expenses for Update Field Engineering, Detailing, Reproduction, Supplies, Expenses Purchasing, Expediting, Traffic and Expenses Inventories, Management and Expenses Tools & Equipment Management and Expenses Payroll Management, Time Keepers, and Expenses Secretaries, Clerk Typists and Expenses Welding Qualification and Expenses Welding Inspection & Testing (NDE) Instruction of Owner's Personnel CPM Scheduling or Update Revising As-built Drawings Progress Photos Parking Expenses (other than on direct labor) Permits, Licenses, Fees, Dues Extraordinary Estimating Expenses Engineering or Design Expenses Deliveries, Company Special Freight Charges Temporary Wiring Temporary Power Temporary Heat Temporary Water Temporary Toilets Temporary Air Temporary Weatherproofing Temporary Site Work Safety Barricades, Gates, Other materials Ventilation Tags, Charts, Identification Office, Furniture and Office Equipment EDP Cost Prefabrication Facilities Storage Facilities - On-site Storage Facilities - Off-site Office Heat and Electricity Office Telephones Copier Expense and Office Supplies Warranty Reserve Contingencies Sales Tax on Applicable Items Above Total Costs 19 CO 1 EXHIBIT 7 RENTAL COST ESTIMATE - EQUIPMENT AND TOOLS Project Type of Work Date Location Estimated By EQUIPMENT/TOOLS COST UNIT PER MONTH TOTAL COST Automobile ________ mos. @ Station Wagon ________ mos. @ Pick-up Truck ________ mos. @ Stake Body Truck - 1-1/2 Ton ________ mos. @ Stake Body Truck - 1-1/2 Ton w/A-Frame & Winch ________ mos. @ Flat Bed Truck - 2-Ton ________ mos. @ Hydralift Truck ________ mos. @ American Crane - 18-Ton with 30 ft. Boom ________ mos. @ Austin Western Crane ________ mos. @ Motor Crane - 25-Ton ________ mos. @ D-6 Crawler Tractor ________ mos. @ Backhoe ________ mos. @ Trenching Machine ________ mos. @ Air Compressor ________ mos. @ Gasoline Driven Welding Machine ________ mos. @ Electric Motor Driven Welding Machine ________ mos. @ Hellarc Welding Machine ________ mos. @ Acetylene Rigs Complete ________ mos. @ 8" Pipe Machine ________ mos. @ 4" Pipe Machine ________ mos. @ 2" Pipe Machine - Power Vise ________ mos. @ Pipe Bending Machine ________ mos. @ Metal Cutting Band Saw ________ mos. @ Cut-Off Saw ________ mos. @ Power Hoist ________ mos. @ Water Pump ________ mos. @ Trailer Van ________ mos. @ Portable Building ________ mos. @ Dewatering Equipment ________ mos. @ Fork Lift ________ mos. @ Portable Hoist ________ mos. @ Scaffolding ________ mos. @ Other ________ mos. @ EQUIPMENT & TOOLS TOTAL COSTS ________________ CO 1 20 EXHIBIT 8 COST ESTIMATE - GASOLINE AND OIL Project Type of Work Date Location Estimated By EQUIPMENT/TOOLS COST UNIT PER MONTH TOTAL COST Automobile ________ mos. @ Station Wagon ________ mos. @ Pick-up Truck ________ mos. @ Stake Body Truck - 1-1/2 Ton ________ mos. @ Stake Body Truck - 1-1/2 Ton w/A-Frame & Winch ________ mos. @ Flat Bed Truck - 2-Ton ________ mos. @ Hydralift Truck ________ mos. @ American Crane - 18-Ton with 30 ft. Boom ________ mos. @ Austin Western Crane ________ mos. @ Motor Crane - 25-Ton ________ mos. @ D-6 Crawler Tractor ________ mos. @ Backhoe ________ mos. @ Trenching Machine ________ mos. @ Air Compressor ________ mos. @ Gasoline Driven Welding Machine ________ mos. @ Water Pump ________ mos. @ Fork Lift ________ mos. @ GASOLINE & OIL TOTAL COSTS ________________ 21 CO 1 EXHIBIT 9 LABOR SUMMARY SHEET Page 1 of 2 1. Project and No. 2. Estimate No. 3. Owner and/or Architect-Engineer Change Order Request Number 4. Date HOURLY RATES 5. 6. 7. 8. 9. 10. 11. 12. Job Base Park/Travel Wage Zone Description Rate Fringes Subsistence Escal. Pay Total Sheet Metal Journeyman Sheet Metal Foreman Sheet Metal General Foreman Fitter/Plbr. Journeyman Fitter/Plbr. Foreman Fitter/Plbr. General Foreman Laborer Labor Foreman Operator Teamster Millwright Other JOURNEYMAN HOURS 13. Sheet Metal Journeyman Hours Hours 14. Fitter/Plbr. Journeyman Hours Hours 15. Material Handling ______ % of Lines 13 & 14 Hours 16. Non-Productive Labor (Relief Break, Tool Pick-up, etc.) Hours ______ % of Lines 13 & 14 17. Safety ______ % of Lines 13 & 14 Hours 18. Clean-up ______ % of Lines 13 & 14 Hours 19. EEO Implementation & Training ______ % of Lines 13 & 14 Hours 20. Equipment Repair ______ % of Lines 13 & 14 Hours 21. Height Factor Hours 22. Base Journeyman Hours Hours CO 1 22 EXHIBIT 10 LABOR SUMMARY SHEET Page 2 of 2 Labor Corrections Date ________________________ 23. Percentages are applied to the total affected manhours of the current contract, and to the labor of the proposed change As of _____________ ________________ (A) AFFECTED MHRS OF MANHOURS OF CURRENT CONTRACT PROPOSED CHANGE MHrs _____________ NEGATIVE PRODUCTION FACTORS % of Loss MHRS Lost % of Loss MHRS Lost 24. Fatigue 25. Stack of Trades 26. Morale and Attitude 27. Reassignment of Manpower 28. Crew Size Inefficiency 29. Concurrent Operations 30. Dilution of Supervision 31. Learning Curve 32. Errors and Omissions 33. Beneficial Occupancy 34. Joint Occupancy (Other Trades) 35. Site Access 36. Logistics 37. Ripple 38. Overtime Adjustment 39. (B) (C) 40. B + C - MHrs = Adjusted direct MHrs Move to Line 41 HOURS AND LABOR AMOUNT 41. Journeyman (with corrections) Hours @ = $ 42. Foreman ( % of Journeyman hours) Hours @ = $ 43. Gen. Foreman ( % of Journeyman hours) Hours @ = $ 44. Laborer ( % of Journeyman hours) Hours @ = $ 45. Laborer Foreman Hours @ = $ 46. Operator Hours @ = $ 47. Teamster Hours @ = $ 48. Millwright Hours @ = $ 49. Other Hours @ = $ Hours @ = $ 50. TOTAL DIRECT LABOR 51. Total Replacement ______ % of Line 50 $ 52. TOTAL LABOR COSTS $ $ 23 CO 1 EXHIBIT 11 SUBCONTRACTS SUMMARY FORM Job No. _________________ Date _________________ Project __________________________________ Type of Work ____________________________ Location __________________________________ Estimated by ____________________________ SUBCONTRACTS QUOTE Temperature Control Insulation Fire Protection Air & Water Balance Excavation Rigging Painting Electrical Demolition Core Drilling Nondestructive Testing Other TOTAL COSTS CO 1 24 EXHIBIT 12 EXTENDED OVERHEAD COST SHEET Job No. _________________ Date _________________ Project __________________________________ Type of Work ____________________________ Location __________________________________ Estimated by ____________________________ EXTENDED OVERHEAD COST TOTAL TOTAL COST 25 CO 1 EXHIBIT 13 Date _______________ Special Inclusions and Exclusions Form CO 1 26 EXHIBIT 14 FIELD-AUTHORIZED CHANGE ORDER Purchaser Change No. ___________________ Change No. ___________________ Purchaser Date Job No. Address Job Work Complete Sheet QTY MATERIAL PRICE EA. AMOUNT DESCRIPTION OF WORK EQUIPMENT & TOOLS _______ Shop Deliveries @ ___________ _______ hrs Backhoe @ ___________ _______ hrs Weld Machine@ ___________ _______ hrs Truck @ ___________ _______ Miles Travel @ _______/mile _______ @ ___________ _______ @ ___________ TOTAL EQUIPMENT & TOOLS LABOR & LABOR BURDEN _______ hrs Supt. @ _________/hr _______ hrs Foreman @ _________/hr _______ hrs Mechanic @ _________/hr _______hrs Operator @ _________/hr _______ hrs Laborer @ _________/hr _______ hrs @ _________/hr _______ hrs @ _________/hr TOTAL LABOR, FRINGES, TAXES TOTAL MATERIALS COST TOTAL EQUIPMENT COST TOTAL LABOR COST SUBTOTAL PLUS _____ % OVERHEAD TOTAL MATERIALS COST TOTAL COST PLUS ______% TAXES PLUS _____ % PROFIT TOTAL MATERIALS & TAXES TOTAL BILLING Supervisor who authorized the work. Authorized By PURCHASER'S REPRESENTATIVE _____________________________________________ Company ________________________________________________ 27 CO 1 EXHIBIT 15 FIELD-AUTHORIZED CHANGE ORDER FORM WORK AUTHORIZATION # ___________ SHEET NO. _____ of _____ DATE __________ CUSTOMER ORDER NO. __________ PROJECT _____________________________________________________ JOB NO. ________________________ WORK PERFORMED BY _________________________________________ FOR ___________________________ AUTHORIZED BY _______________________________________________ TITLE __________________________ DESCRIPTION OF WORK ___________________________________________________________________________________ _________________________________________________________________________________________________________ _________________________________________________________________________________________________________ LABOR MATERIAL NAME TRADE DESCRIPTION QTY ACTUAL HOURS WORKED STRAIGHT PREMIUM TIME TIME EQUIPMENT & TOOLS DESCRIPTION TIME DESCRIPTION TIME REMARKS: _______________________________________________________________________________________________________________ CONTRACTOR OWNER SUBCONTRACTOR ARCHITECT BY BY BY ADDRESS ADDRESS ADDRESS JOB COMPLETED 9 YES 9 NO NOTE: COMPLETE A SEPARATE DAILY WORK ORDER FOR WORK AUTHORIZATION NOT SIGNED BECAUSE: (1) EACH JOB AND (2) EACH DAY. DO NOT ATTEMPT TO COMBINE JOBS OR DAYS. 9 UNABLE TO CONTACT REPRESENTATIVE 9 AUTHORIZED BY PHONE 9 FORM ISSUED FOR RECORD PURPOSES ONLY. AUTHORIZATION IN DISPUTE 29 CO 1 EXHIBIT 16 CO 1 30
How to Start a Business: Mastering Small Business, What You Need to Know to Build and Grow It, from Scratch to Launch and How to Deal With LLC Taxes and Accounting (2 in 1)