12611 Trail Blazer Loop # 202 Tampa, Florida 33625

Dear Sir or Madam: I am very interested in obtaining a position with your company/organization. Enclosed you will find my resume for review. You will find most of the necessary background contained in my resume. However, I would like to mention that I am available for immediate employment. I am also exploring the job market to obtain a position with a firm that will appreciate my skills and eagerness to work with other people. I am dependable, a team player, I am bilingual in English and Spanish. I am able to work without constant supervision, prioritizing my work according to management direction. I take pride in my work; I am always looking to gain new skills that can make me more efficient. I would like to schedule a personal interview wherein we can discuss both my enthusiasm and my qualifications for a position with your organization/company. I can be reached by the phone at (813) 400-5105 or (813) 369-8053 or by e-mail to yolanda.rios.florida@hotmail.com anytime hope to hear from you soon

Sincerely;

Yolanda Rios Enclosure: Resume

Yolanda Rios
12611 Trail Blazer Loop #202 Tampa, Florida 33625 Phone::(813) 400-5105 Cell Phone: (813) 300-8936 (813) 369-8053 E-mail: yolanda.rios.florida@hotmail.com /yrios2012@hotmail.com OBJECTIVE: To obtain a challenging fast paced position within the medical/healthcare field where I may apply my skills. Qualifications: 10+ years providing outstanding medical administrative support Motivated self-starter, detailed-oriented able to quickly understand goals and attend to appropriate details Expert in juggling multiple tasks and achieving on-time completion within budget Creative, resourceful and flexible, able to adapt to changing priorities and maintain a positive attitude and work ethic Responsible, highly organized and detail oriented, dedicated and focused Able to develop positive relationships with clients and colleagues at all organizational level Education: Emory College of Puerto Rico San Juan, P.Rico Secretarial Sciences Graduated: 06/28/1990 Experience: St. Gabriel Medical and Dental Health Pavilion Bronx, New York Medical Administrative Assistant/Supervisor 08/2000 01/2011 Promoted to Supervisor managed all medical front desk activities, overlooked what had

to be done within the medical facility Worked with all specializations of Physicians in the medical facility worked closely with the physical rehabilitation dept Open and close the facility also interviewed, hired, trained employees Interacted with all departments in the medical facility, Exhibited outstanding patient relations and phone etiquette prioritized and delegated tasks Supervised and coordinated work flow among staff ensured accurate, on-time tasks also used Intra-office instant messaging within the facility to keep in touch with employees, physicians, managers Handled and overlooked confidential paper work, accountable for administrative duties such as medical reports called in prescriptions for patients Verified and authorize as well did pre-certification on medical insurances for any medical type related issues for patients, Handled multiple phone lines, routed calls and took messages made appointments Managed conflicts among patients, staff members, and management, utilizing diplomacy and humor to resolve issues and provided additional support Managed and scheduled over 10 physician's surgery' schedule/appointments and hospital procedures advised patients for there hospital surgical procedures Assisted doctors in the examining room with patients also prepared examining rooms such as medical tools making sure everything is sterilized and prepared for the doctor Pre-screened patients took there blood pressure, vital signs, EKG if requested

Barnes & Noble Superstore Inc. New York, N.Y. Librarian/Floater within bookstore dept 06/1998 07/2000 Assisted customers with book inquiries placed orders for customers stocked shelves,

inventory planning and exit strategies for slow selling merchandise Acted to weekly bestsellers worked closely with retail distributors, displayed best sellers on book displays
Big Apple Occupational Safety Inc New York, N.Y. Administrative Assistant 06/1997 07/1998 Bilingual Translator, clerical duties filing, typing, set-up appointments for students to register into asbestos safety hazardous courses and OSHA as well Translated documents such as learning material for classes from English to Spanish for Spanish speaking students and enrollment for school organized classes for all asbestos hazardous courses, made bank deposits Caesars Atlantic City Hotel & Casino Atlantic City, N.J. Secretary for the Dept. of AA/EEO 11/1990 02/1991 Bilingual translator for the legal department within the casino Legal research and investigated employees complaints Clerical duties, interactive mail contacted the hotels contractors Filing, typing, translated for Spanish speaking employees Documented all casinos employees complaints made contracts for the contractors who were contracted by the hotels management Law Offices of Victor Rubianes Rio Piedras, P. R. Legal Secretary 01/1988 10/1990 Accompanied and assisted lawyers and attorneys when they were due in court Prepared correspondence and legal papers, such as summons, testaments, wills, complaints, motions, responses consulted research compile documents for litigation Handled communicating submitting court compilation of documents, subpoenas and all legal matters such as transactions under supervision of an Attorney or Paralegal Knowledge of the legal system committed to meetings deadlines knowledgeable with local, state, and federal court filing rules basic and legal procedures Submitted articles and information from searches to attorneys for review and approval for use Completed various forms such as accident reports, trial and courtroom requests, and applications for clients SKILLS: Advanced proficiency in Microsoft Word, Excel, PowerPoint and Outlook, Lytec.MD, knowledge of all Medisoftware, HIPPA Compliance, Spreadsheets, Springcharts EMR, MedicaBilling Software, Medisoft Claim Management, knowledge of CPT/ICD-9 CODES, Eaglesoftware Bilingual in English and Spanish Language, skilled at transcription and speedwriting also able to type 45-50 words per minute also skilled in transcription and speed-writing REFERENCES AVAILABLE UPON REQUEST