Professional Documents
Culture Documents
No 0929040)
A PROJECT REPORT Submitted to CRESCENT BUSINESS SCHOOL FACULTY OF MANAGEMENT SCIENCES
in partial fulfillment of the requirements for the award of the degree of MASTER OF BUSINESS ADMINISTRATION
April 2011
BONAFIDE CERTIFICATE
Certified that the project report titled A study on effectiveness of recruitment process in The Professional Couriers,chennai is the bonafide work of A. Franklin John Richardson who carried out the research under my supervision. Certified further, that to the best of my
knowledge the work reported herein does not form part of any other project report or dissertation on the basis of which a degree or award was conferred on earlier occasion on this or any other candidate.
ACKNOWLEDGEMENT
I express my profound thanks to our respected Vice-Chancellor Dr. P. KANNIAPPAN, M.Sc. Ph.D., and our Registrar Dr. V.M. PERIASAMY, B.E., M.E., Ph.D., for their enthusiastic support and help in providing all resources behind the scenes. I wish to regard my sincere thanks to Dr. MIRZA S. SAIYADAIN, M.A., Ph.D., Professor and Dean, Crescent Business School, B.S. Abdur Rahman University, Vandalur, Chennai 600048. I would like to thank to my guide Mr. Jamal Mohamed Zubair. M, Assistant Professor, Crescent Business School, for her full involvement in every part of my project. My sincere thanks to Mr.A.MOHIDEEN GANI, General Manager, The Professional Couriers for permitting me to pursue my summer project at Company name. I would like to thank my external guide Mr. Noushad Ali Manager-HR, The Professional Couriers for his morale support and encouragement, which helped me in carrying out the project successfully. I sincerely thank all the staff members of the Crescent Business School for their valuable advice and kind cooperation, without which the project would not have emerged as a successful one. It is once again a pleasure to acknowledge to my parents, friends and family members for their constructive and valuable suggestions towards improvement of this project.
ABSTRACT
A STUDY ON EFFECTIVENESS OF RECRUITMENT PROCESS, IN THE PROFESSIONAL COURIER CHENNAI in THE PROFESSIONAL COURIERS was used to study the existing recruitment and selection process and various factor involved in it. Both primary and secondary sources were used to collect data. The primary data is collected from both, employers and employees of The Professional Couriers through a well constructed questionnaire. Employers and employees The secondary data was collected from various journals, magazines, articles, various sites and company records. From the analysis it was inferred that the organization gave preference to internal sources rather than external sources. Some of the employees felt that the company would still fasten the process. From the study it was found that the candidate and employees are satisfied with their present recruitment and selection process.
TABLE OF CONTENTS
Title
Pg.No
Introduction
1.1 Research background/Company Profile 1.2 Identified Problem 1.3 Need for study 1.4 Objective & Scope 1.5 Deliverables
1 22 22 23 23
Literature survey
II
2.1 Review of Literature 2.2 Research gap Methodologies 3.1 Type of project 3.2 Target respondents 3.3 Assumptions, constrains and limitations
25 36
38 38 38 39 40 41
III
3.4 Proposed Sampling methods 3.5 Data processing 3.6 Tools for Analysis
IV
4.2 Calculation 4.3 Diagrammatic Representation 4.4 Deliverables Expected conclusions Conclusions 5.1 Summary & Findings
81 82 83 83
5.2 Suggessions & Recommendations 5.3 Conclusions 5.4 Direction for the future research
LIST OF TABLES
Page No 44 46
48 50 52
4.1.6 4.1.7
54 56
4.1.8 Popular Recruiting Site 4.1.9 4.1.10 Got Informed about the Compensation Package Got informed about the career path and growth
58 60 62
4.1.11 4.1.12
64 66
4.1.13
68
LIST OF CHARTS
Page No 45 47
4.1.3
Department of Respondents
49
Designation of Respondents Income level of Respondents Experience of Respondents Sources that employees get to know about TPC Popular Recruiting Site Got Informed about the Compensation package Got informed about the career path and growth Employee got exact job
51 53 55 57 59 61 63 65
4.1.12
67
4.1.13
69
LIST OF ABBRIVATIONS TPC The Professional Couriers. POD Proof Of Deliveries. OBC On Board Couriers. OTC On Travel Couriers. SMS Special Messenger Services.