Professional Documents
Culture Documents
This contract is set up to clarify the undertakings of Volunteers for South American Progress, a
volunteer placement company, whose address is:
(also referred to as us and we), and the volunteer participating in Volunteers for South American
Progress project placement(s) (the “participant”).
Volunteers for South American Progress has intended to use plain English but if there is
anything the participant does not understand or wishes to have explained, the participant (also
referred to he and she) should contact Volunteers for South American Progress or should seek
independent advice from a lawyer, Citizens Advice Bureau, Law Center or other agency.
By using this website, the participant signifies that he/she has read and accepted these terms of
use.
The materials in the website is provided "as is" and without warranties of any kind either
expressed or implied. To the fullest extent permissible and subject and pursuant to applicable
law, Volunteers for South American Progress disclaims all warranties, express or implied,
including, but not limited to, implied warranties of merchantability and fitness for a particular
purpose.
Volunteers for South American Progress does not warrant or make any representations regarding
the correctness, accuracy, reliability, or otherwise of the materials in the website or the results of
their use.
Governing Law
This document shall be governed by the laws of Peru’, and shall be honored in any jurisdiction
where it is presented.
Binding Effect
This is a legally binding contract. By submitting an application, the participant and all persons
having or claiming rights on the participant’s behalf acknowledge that the participant has read,
accepted and agreed to be bound by these terms and conditions. These terms and conditions are
subject to modification without the prior written notice at any time, in Volunteers for South
American Progress’ discretion. If any provision of this document is held to be invalid or
unenforceable, the remainder of this document shall be not affected thereby and shall be valid
and enforced to the fullest extent permitted by law. This document may not be modified orally.
The participant understands that Volunteers for South American Progress has contracted with
independent local organizations, outfitters, suppliers and vendors for the provision of certain
aspects of the program, including, but not limited to, accommodations, food and excursions
("Partners"), and that Volunteers for South American Progress does not own or operate any of
these partners. While Volunteers for South American Progress has used its best efforts to select
reliable and safe partners, Volunteers fro South American Progress is not responsible for any
negligent or willful act or omission of a partner or other third party, and participant hereby
releases Volunteers for South American Progress from all claims arising out of, or related to, the
willful or negligent acts or omissions of these partners.
The participant represents to Volunteers for South American Progress that, to the best of the
participant’s knowledge, the participant is in good mental and physical health. The participant is
voluntarily participating in the program, with knowledge of the risks and dangers involved. The
participant expressly accepts and assumes all known and unknown risks on behalf of him/her.
In exchange, and in consideration for participation in the program, the participant hereby releases
Volunteers for South American Progress and its employees, agents, volunteers, officers, directors
and representatives (each, a "Releasee") from any and all injuries, deaths, losses, liabilities,
damages, claims, actions, suits and judgments whatsoever including costs, expenses and attorney
fees (collectively, "Claims") that the participant may have now or in the future, directly or
indirectly, arising from, connected with or related to his/her participation in the program,
whether caused by any Releasee or some other person or cause. The participant agrees that
he/she will not, at any time, directly or indirectly, on behalf of himself/herself, his/her child and
his/her heirs, commence or prosecute any action, suit or other proceeding against any Releasee
arising from, connected with or related to the participants participation in the program. The
participant agrees to indemnify, hold harmless and defend each Releasee from and against any
and all claims whatsoever that the Releasee may suffer arising from, connected with or related to
his/her participation in the program, whether inside or outside of Peru’.
Further, the participant hereby grant full permission to Volunteers for South American Progress
to use any photographs, videotapes, motion pictures, website images, recordings, comments the
participant makes in questionnaires or letters or any other record of the program for purposes of
commercial advertising, marketing or promotional literature without the need for further consent
from the participant.
Application Process
Upon receipt of your application and deposit, the participant will receive a confirmation e-mail.
Then Volunteers for South American Progress will start the process of confirming your
placement. Some programs require a wait period of 1-2 weeks before placement can be
confirmed.
After submitting the application form the participant will receive an invoice. The invoice should
be read thoroughly. If the participant detects any errors within the invoice, Volunteers for South
American Progress should be notified immediately
Some projects, especially those that involve children, also require criminal background checks or
police clearance records. We reserve the right to cancel a participant’s placement if information
is found that disqualifies the participant from a certain program and if the participant is unable to
supply a police clearance record at least 15 days prior to their arrival in their host country. By
consenting to this contract, you are also allowing Volunteers for South American Progress to run
a criminal background check if necessary.
Upon confirmation of your volunteer placement, Volunteers for South American Progress will e-
mail the participant:
:: A confirmation letter that confirms that there is availability in the project and that a placement
in the program has been reserved for the participant.
:: A volunteer document checklist which will lets the participant know which documents need to
be e-mailed to Volunteers for South American Progress prior to the participant’s departure
:: An invoice outlining the participant’s start date, end date, balance of program fee and project
placement
Upon full payment, Volunteers for South American Progress will e-mail the participant:
:: A document with specific information to prepare the participant for the country of his/her
choice and the contact information with partner the participant will be volunteering for.
Due to the nature of volunteering and the countries we work within, Volunteers for South
American Progress reserves the right to change the participant’s project placement prior and
during the participants participation in his/her project placement, should circumstances arise that
are not within Volunteers for South American Progress’ control. The participant also reserves the
right to request a one time change with regards to the participant's project placement, start date,
or project duration if the request is made 90 days prior to the first of the month that the
participant is due to start his/her project after the participant has paid his/her reservation deposit.
Any additional changes to the application form requested by the participant related to project
placement, the length of the project placement, and/or the start date of the project placement
following the submission of the reservation deposit will be billed at $75.00 USD per request. The
participant is aware that changes to the project placement is subject to availability and is not
guaranteed by Volunteers for South American Progress.
Volunteers for South American Progress will not provide the contact information for individuals
who have participated in our program(s) in order to protect the privacy of these individuals.
However, if the participant would like to communicate with an individual who has participated
in our program, Volunteers for South American Progress can send the participant’s comments to
the individual and receive a response from the individual on the participant’s behalf.
Insurance
Insurance is not included in Volunteers for South American Progress’ project placement fees. It
is the responsibility of the participant to ensure that their insurance covers medical costs and
costs of repatriation in the event of accident or illness. The insurance must be valid from the
participant’s program start date (“start date”) until the end of their project placement (“end date”)
as stated in the invoice. A copy of the participant’s insurance coverage specification sheet must
be scanned and e-mailed to Volunteers for South American Progress along with travel details at
least 10 business days before the project placement start date. Volunteer Visions reserves the
right to reject participant from his/her project placement if the participant does not have proof of
travel insurance.
All insurance must provide at minimum the following coverage:
:: $50,000 Health and Medical abroad
:: $500,000 Repatriation and emergency evacuation
Although cancellation insurance is not required, it is strongly recommended.
Complaint Procedure
In the event that a participant wishes to complain about their placement or the services provided
by Volunteers for South American Progress, its partner organizations, and/or affiliates, the
participant must notify Volunteers for South American Progress immediately in order to give us
or them a chance to rectify the situation. In the event that the participant cannot obtain
satisfaction, the participant should submit a formal written complaint to the Director of
Operations at Volunteers for South American Progress immediately by email. The Volunteers for
South American Progress team will do its best to resolve the problem as soon as possible. Every
complaint will be taken seriously. No complaint will be considered unless the above procedure is
followed.
Email Communication
Emails from Volunteers for South American Progress’ staff contain information intended solely
for the participant, which is confidential or private in nature. If the participant not the intended
recipient, he/she may not peruse, use, disseminate, distribute or copy this message or any file
attached to this message. Any such unauthorized use, is prohibited and may be unlawful. If the
participant has received an email from Volunteers for South American Progress in error, he/she
should notify the sender immediately by e-mail and thereafter delete the original message from
his/her machine. Furthermore, the information contained in the email, and any attachments
thereto, is for information purposes only and may contain the personal views and opinions of the
author, which are not necessarily the views and opinions of Volunteers for South American
Progress. Volunteers for South American Progress therefore does not accept liability for any
claims, loss or damages of whatsoever nature, arising as a result of the reliance on such
information by anyone. While all reasonable steps are taken to ensure the accuracy and integrity
of information transmitted electronically and to preserve the confidentiality thereof, Volunteers
for South American Progress accepts no liability or responsibility whatsoever if information or
data is, for whatsoever reason, incorrect, corrupted or does not reach its intended destination.
Privacy Policy
Information on Volunteers for South American Progress’ application forms and extra details
forms online is collected solely for internal use within Volunteers for South American Progress
and its partners. The participant’s e-mail and other details may be passed onto other volunteers
who are in the same group as the participant, so that the participant can make contact before
he/she meets other volunteers who are in the same group; if the participant would prefer that this
did not happen, please let us know.
Online payments are processed through a secure third party site, and Volunteers for South
American Progress does not receive sensitive information such as credit card information.