> rept-stat-trbl bsnlstpjai 08-11-12 12:29:41 GMT EAGLE5 38.0.1-60.41.0 rept-stat-trbl Command entered at terminal #25.

Command Accepted - Processing bsnlstpjai 08-11-12 12:29:41 GMT EAGLE5 38.0.1-60.41.0 Searching devices for alarms... ; bsnlstpjai 08-11-12 12:29:42 GMT EAGLE5 38.0.1-60.41.0 SEQN UAM AL DEVICE ELEMENT TROUBLE TEXT 3595.0155 * DLK 4201,A STPLAN STPLAN connection unavailable 3092.0312 * DPC 09473 DPC is restricted 4621.0312 * DPC 02983 DPC is restricted 0476.0312 * DPC 09404 DPC is restricted 3593.0013 ** CARD 4201 STPLAN Card is isolated from the system 2804.0236 ** SLK 1205,B31 wllmsc2 REPT-LKF: not aligned 2666.0241 ** SLK 1315,B1 blnkstpcbt REPT-LKF: rcvd remote out of service 3697.0209 ** SLK 2105,A9 crul2 REPT-LKF: APF - failed proving period 4151.0203 ** SLK 2115,A14 tonkl2 REPT-LKF: lost data 4936.0236 ** SLK 2315,A jprerimsc REPT-LKF: not aligned 2903.0236 ** SLK 2315,B bjnerimsc2 REPT-LKF: not aligned 2460.0236 ** SLK 3113,A31 wllmsc2 REPT-LKF: not aligned 0020.0208 ** SLK 3205,B7 jprwll REPT-LKF: APF - lvl-2 T2 expired 2861.0207 ** SLK 3215,B28 jindl2 REPT-LKF: APF - lvl-2 T3 expired 4919.0203 ** SLK 3215,A31 pptmscer31 REPT-LKF: lost data 0418.0236 ** SLK 3317,A bjnerimsc2 REPT-LKF: not aligned 4884.0236 ** SLK 3317,B jprerimsc REPT-LKF: not aligned 4873.0318 ** LSN wllmsc2 REPT-LKSTO: link set prohibited 0022.0318 ** LSN jprwll REPT-LKSTO: link set prohibited 2896.0318 ** LSN bjnerimsc2 REPT-LKSTO: link set prohibited 0023.0392 ** SECURITY SYSTEM OA&M IP Security feature status is OFF 3739.0381 ** E1PORT 1211,2 REPT-E1F:FAC-E1 LOS failure 2507.0381 ** E1PORT 2211,1 REPT-E1F:FAC-E1 LOS failure 4674.0382 ** E1PORT 2315,1 REPT-E1F:FAC-E1 LOF failure 0884.0384 ** E1PORT 3215,1 REPT-E1F:FAC-E1 Far End failure 1081.0382 ** E1PORT 3317,1 REPT-E1F:FAC-E1 LOF failure 2923.0381 ** E1PORT 3205,4 REPT-E1F:FAC-E1 LOS failure 0980.0382 ** E1PORT 3305,3 REPT-E1F:FAC-E1 LOF failure 0802.0381 ** E1PORT 3305,4 REPT-E1F:FAC-E1 LOS failure 1670.0381 ** E1PORT 2305,6 REPT-E1F:FAC-E1 LOS failure 2339.0539 ** ENET 1316,A Ethernet Interface Down 2341.0539 ** ENET 1316,B Ethernet Interface Down 0027.0539 ** ENET 3207,A Ethernet Interface Down 0028.0539 ** ENET 3207,B Ethernet Interface Down 0029.0539 ** ENET 3307,A Ethernet Interface Down 0030.0539 ** ENET 3307,B Ethernet Interface Down 1297.0313 *C DPC 09458 DPC is prohibited 1777.0313 *C DPC 09517 DPC is prohibited 3431.0313 *C DPC 05893 DPC is prohibited 4631.0313 *C DPC 01621 DPC is prohibited 0036.0313 *C DPC 02809 DPC is prohibited 0039.0313 *C DPC 02993 DPC is prohibited 0780.0313 *C DPC 10092 DPC is prohibited

0952.0313 *C DPC 3663.0313 *C DPC Command Completed. ; Command Executed

01207 01238

DPC is prohibited DPC is prohibited

> rept-stat-card:loc=4201:mode=full bsnlstpjai 08-11-12 16:08:43 GMT EAGLE5 38.0.1-60.41.0 rept-stat-card:loc=4201:mode=full Command entered at terminal #25. ;

Command Accepted - Processing bsnlstpjai 08-11-12 16:08:43 GMT EAGLE5 38.0.1-60.41.0 CARD VERSION TYPE GPL PST SST 4201 ----------- DCM STPLAN OOS-MT Isolated ALARM STATUS = ** 0013 Card is isolated from the system ???? GPL version = ----------IMT BUS A = ----IMT BUS B = ----CLOCK A = ---CLOCK B = ---CLOCK I = ---MBD BIP STATUS = ---MOTHER BOARD ID = ---DBD STATUS = ---DBD TYPE = ---DBD MEMORY SIZE = ---HW VERIFICATION CODE = ---DLK A PST = OOS-MT SST = Isolated AST = ----SLAN % EAGLE CAPACITY = 0% SLAN % HOST CAPACITY = 0% Command Completed. ; Command Executed > rept-stat-dlk bsnlstpjai 08-11-12 16:09:18 GMT EAGLE5 38.0.1-60.41.0 rept-stat-dlk Command entered at terminal #25. ; AST -----

Command Accepted - Processing bsnlstpjai 08-11-12 16:09:18 DLK PST 2108 IS-NR 2208 IS-NR 2308 IS-NR GMT EAGLE5 38.0.1-60.41.0 SST AST Avail ----Avail ----Avail -----

3108 3208 3308 4201 ; Command Executed > alw-card:loc=4201

IS-NR IS-NR IS-NR OOS-MT

Avail Avail Avail Isolated

-----------------

Command Completed.

bsnlstpjai 08-11-12 16:09:30 GMT EAGLE5 38.0.1-60.41.0 alw-card:loc=4201 Command entered at terminal #25. ;

Command Accepted - Processing bsnlstpjai 08-11-12 16:09:30 GMT EAGLE5 38.0.1-60.41.0 Card is not OOS-MT-DSBLD, inhibit card. ; bsnlstpjai 08-11-12 16:09:30 GMT EAGLE5 38.0.1-60.41.0 Command Completed. ; Command Executed > rept-stat-card:loc=4201:mode=full bsnlstpjai 08-11-12 16:09:40 GMT EAGLE5 38.0.1-60.41.0 rept-stat-card:loc=4201:mode=full Command entered at terminal #25. ;

Command Accepted - Processing bsnlstpjai 08-11-12 16:09:40 GMT EAGLE5 38.0.1-60.41.0 CARD VERSION TYPE GPL PST SST 4201 ----------- DCM STPLAN OOS-MT Isolated ALARM STATUS = ** 0013 Card is isolated from the system ???? GPL version = ----------IMT BUS A = ----IMT BUS B = ----CLOCK A = ---CLOCK B = ---CLOCK I = ---MBD BIP STATUS = ---MOTHER BOARD ID = ---DBD STATUS = ---DBD TYPE = ---DBD MEMORY SIZE = ---HW VERIFICATION CODE = ---DLK A PST = OOS-MT SST = Isolated AST = ----SLAN % EAGLE CAPACITY = 0% AST -----

SLAN % HOST CAPACITY Command Completed. ; Command Executed > inh-card:loc=4201

= 0%

bsnlstpjai 08-11-12 16:10:37 GMT EAGLE5 38.0.1-60.41.0 inh-card:loc=4201 Command entered at terminal #25. ;

Command Accepted - Processing bsnlstpjai 08-11-12 16:10:37 GMT EAGLE5 38.0.1-60.41.0 Card has been inhibited. ; bsnlstpjai 08-11-12 16:10:37 GMT EAGLE5 38.0.1-60.41.0 Command Completed. ; Command Executed > alw-card:loc=4201 bsnlstpjai 08-11-12 16:11:40 GMT EAGLE5 38.0.1-60.41.0 alw-card:loc=4201 Command entered at terminal #25. ;

Command Accepted - Processing bsnlstpjai 08-11-12 16:11:40 GMT EAGLE5 38.0.1-60.41.0 Card has been allowed. ; bsnlstpjai 08-11-12 16:11:40 GMT EAGLE5 38.0.1-60.41.0 Command Completed. ; Command Executed > rst-card:loc=4201 bsnlstpjai 08-11-12 16:11:53 GMT EAGLE5 38.0.1-60.41.0 rst-card:loc=4201 Command entered at terminal #25. ;

Command Accepted - Processing

bsnlstpjai 08-11-12 16:11:53 GMT EAGLE5 38.0.1-60.41.0 Card is not OOS-MT-DSBLD, inhibit card. ; bsnlstpjai 08-11-12 16:11:53 GMT EAGLE5 38.0.1-60.41.0 Command Completed. ; Command Executed > rept-stat-ls:LSN=BLNKSTPCBT bsnlstpjai 08-11-12 16:12:29 GMT EAGLE5 38.0.1-60.41.0 rept-stat-ls:LSN=BLNKSTPCBT Command entered at terminal #25. ;

Command Accepted - Processing bsnlstpjai 08-11-12 16:12:29 GMT EAGLE5 LSN APCN24 PST blnkstpcbt 00295 IS-NR SPCN24 = ---------------ALARM STATUS = No Alarms. SCRSET = ---GWSA = ---GWSM = ---GWSD = ---SLC SLK SST SLC SLK 0 2207,A2 Avail 8 ----,--1 1315,B1 Unavail 9 ----,--2 ----,--- UEQ 10 ----,--3 ----,--- UEQ 11 ----,--4 ----,--- UEQ 12 ----,--5 ----,--- UEQ 13 ----,--6 ----,--- UEQ 14 ----,--7 ----,--- UEQ 15 ----,--Command Completed. ; Command Executed > rept-stat-card:loc=4201 bsnlstpjai 08-11-12 16:13:11 GMT EAGLE5 38.0.1-60.41.0 rept-stat-card:loc=4201 Command entered at terminal #25. ; 38.0.1-60.41.0 SST AST Allowed -----

SST UEQ UEQ UEQ UEQ UEQ UEQ UEQ UEQ

Command Accepted - Processing bsnlstpjai 08-11-12 CARD VERSION 4201 ----------ALARM STATUS 16:13:11 GMT EAGLE5 38.0.1-60.41.0 TYPE GPL PST SST DCM STPLAN OOS-MT Isolated = ** 0013 Card is isolated from the system AST -----

???? GPL version = ----------IMT BUS A = ----IMT BUS B = ----DLK A PST = OOS-MT SST = Isolated AST = ----SLAN % EAGLE CAPACITY = 0% SLAN % HOST CAPACITY = 0% Command Completed. ; Command Executed > rept-stat-card:loc=4201:mode=full bsnlstpjai 08-11-12 16:13:19 GMT EAGLE5 38.0.1-60.41.0 rept-stat-card:loc=4201:mode=full Command entered at terminal #25. ;

Command Accepted - Processing bsnlstpjai 08-11-12 16:13:19 GMT EAGLE5 38.0.1-60.41.0 CARD VERSION TYPE GPL PST SST 4201 ----------- DCM STPLAN OOS-MT Isolated ALARM STATUS = ** 0013 Card is isolated from the system ???? GPL version = ----------IMT BUS A = ----IMT BUS B = ----CLOCK A = ---CLOCK B = ---CLOCK I = ---MBD BIP STATUS = ---MOTHER BOARD ID = ---DBD STATUS = ---DBD TYPE = ---DBD MEMORY SIZE = ---HW VERIFICATION CODE = ---DLK A PST = OOS-MT SST = Isolated AST = ----SLAN % EAGLE CAPACITY = 0% SLAN % HOST CAPACITY = 0% Command Completed. ; Command Executed > inh-card:loc=4201 bsnlstpjai 08-11-12 16:14:12 GMT EAGLE5 38.0.1-60.41.0 inh-card:loc=4201 Command entered at terminal #25. ; AST -----

Command Accepted - Processing bsnlstpjai 08-11-12 16:14:12 GMT EAGLE5 38.0.1-60.41.0

Card has been inhibited. ; bsnlstpjai 08-11-12 16:14:12 GMT EAGLE5 38.0.1-60.41.0 Command Completed. ; Command Executed > rst-card:loc=4201:code=trial bsnlstpjai 08-11-12 16:16:23 GMT EAGLE5 38.0.1-60.41.0 rst-card:loc=4201:code=trial Command entered at terminal #25. ;

Command Accepted - Processing bsnlstpjai 08-11-12 16:16:23 GMT EAGLE5 38.0.1-60.41.0 Card has been allowed. ; bsnlstpjai 08-11-12 16:16:23 GMT EAGLE5 38.0.1-60.41.0 Command Completed. ; Command Executed > alw-card:loc=4201 bsnlstpjai 08-11-12 16:17:42 GMT EAGLE5 38.0.1-60.41.0 alw-card:loc=4201 Command entered at terminal #25. ;

Command Accepted - Processing bsnlstpjai 08-11-12 16:17:42 GMT EAGLE5 38.0.1-60.41.0 Card is not OOS-MT-DSBLD, inhibit card. ; bsnlstpjai 08-11-12 16:17:42 GMT EAGLE5 38.0.1-60.41.0 Command Completed. ; Command Executed > rept-stat-card:loc=4201:mode=full bsnlstpjai 08-11-12 16:18:02 GMT EAGLE5 38.0.1-60.41.0 rept-stat-card:loc=4201:mode=full Command entered at terminal #25. ;

Command Accepted - Processing bsnlstpjai 08-11-12 16:18:02 GMT EAGLE5 38.0.1-60.41.0 CARD VERSION TYPE GPL PST SST 4201 ----------- DCM STPLAN OOS-MT Isolated ALARM STATUS = ** 0013 Card is isolated from the system ???? GPL version = ----------IMT BUS A = ----IMT BUS B = ----CLOCK A = ---CLOCK B = ---CLOCK I = ---MBD BIP STATUS = ---MOTHER BOARD ID = ---DBD STATUS = ---DBD TYPE = ---DBD MEMORY SIZE = ---HW VERIFICATION CODE = ---DLK A PST = OOS-MT SST = Isolated AST = ----SLAN % EAGLE CAPACITY = 0% SLAN % HOST CAPACITY = 0% Command Completed. ; Command Executed 0154 - STPLAN is removed This message indicates that the last application communication module (ACM) has been deleted from the database by the user. The STPLAN service is no longer available. Example RLGHNCXA21W 00-12-07 12:01:43 EST EAGLE 35.0.0 0014.0154 SLAN SYSTEM STPLAN is r emoved Alarm Level: No alarm condition. The message is informational only. Recovery This message is the result of database administration, and does not indicate an alarm condition. NOTE: Confirm that the STPLAN removal was intentional. 0155 - STPLAN connection unavailable This message indicates that the TCP/IP connection to the remote host is lost. Th e physical connection may be faulty or the remote host is not accepting a TCP/IP connection. Example RLGHNCXA21W 00-12-07 12:01:43 EST EAGLE 35.0.0 * 0014.0155 * DLK 1104,A STPLAN S TPLAN connection unavailable Alarm Level: Minor Recovery 1. Determine if the reported card is out of service using the rept-stat-card com mand. If card is not OOS-MT, proceed to Step 3 . 2. If card is OOS-MT, do the following, using the rept-stat-card command to chec k for card IS-NR state after each action: a. Reinitialize card using the init-card command. b. Reseat the card. c. Replace the card. See Appendix A Card Removal/Replacement Procedures . . 3. Use the rtrv-ip-node command to identify the address and node of the remote h ost. AST -----

4. Use the tst-dlk command to test the TCP/IP connection. 5. If the tst-dlk test passes, check that the proper port designation is set at the remote host. 6. If tst-dlk fails, perform the following checks: a. Check the remote host hardware and software. b. Use your company procedures to check the network. c. Check cable connections at the system and at the remote host. 7. If the fault is not cleared, contact the Customer Care Center . 0013 - Card is isolated from the system This indicates a card has become isolated and is unable to communicate to other cards in the system. This could be caused by a defective card, a power failure occurred on the card, or the syst em software has ordered a reset. This also appears when the card has been manually reset by a command. Example RLGHNCXA21W 94-02-07 12:01:43 EST EAGLE 35.0.0 ** 0014.0013 ** CARD 1113 OAM Car d is isolated from the system ASSY SN: 102199815a1234 Alarm Level: Major 3-112 910-5272-001 Revision B, May 2008 Recovery 1. Enter the following command to check the status of the card: rept-stat-card:loc=x:mode=full where x is the card location stenciled on the shelf of the system. Following is an example of the possible output using card 1106: integrat40 00-05-24 10:37:22 EST EAGLE 35.0.0 CARD VERSION TYPE APPL PST SST AST 1106 021-101-000 TSM SCCP IS-NR Active ----- ALARM STATUS = No Alarms. IMT VERS ION = 021-001-000 PROM VERSION = 021-001-000 IMT BUS A = Conn IMT BUS B = Conn C LOCK A = Active CLOCK B = Idle CLOCK I = Idle MBD BIP STATUS = valid DB STATUS = valid DBD MEMORY SIZE = 64M SCCP SERVICE = 1201, , 1214, 1215, 1217, 1102 SCCP % OCCUP = 0% SLK A PST = OOS-MT LS=ls11234567 CLLI= SLK B PST = OOS-MT LS=ls1134 5678 CLLI= SNM TVG RESULT = 24 hr: ------, 5 min: ------ SLAN TVG RESULT = 24 hr : ------, 5 min: ------ SCCP TVG RESULT = 24 hr: ------, 5 min: ------ Command C ompleted. 2. If only one card is isolated, wait to see if the card is recovering. If not, reset the card. 3. If resetting the card does not clear the fault, reseat the card. 4. If reseating the card does not clear the fault, replace the card. See Appendix A Card Removal/Replacement Procedures . . 5. If the alarm still does not clear, contact the Customer Care Center .