Tyler Walter

S509438@mail.nwmissouri.edu

Hardworking Communication Student

PROFILE Dependable employee with common sense and a knack for seeing the big picture Polite, respectful, and courteous manners consistently displayed Broadening knowledge of how Communication principles actually work in a real business. EDUCATION P
Bachelor of Science in Communication| Northwest Missouri State University Maryville, Missouri Work 20-25 hours per week while attending school full time May 2016 GPA 3.16/4.0

PROFESSIONAL EXPERIENCE

Walts Lawn Care | Maryville, MO July 2008 - Present Assistant Manager Work up to 60 hours per week providing lawn care for residential and commercial clients to ensure properties are well maintained. Communicate with clients in a professional manner to ensure services are provided in a timely manner. Maintain lawn equipment for maximum efficiency. Prepare bills and process receipts for 30 accounts.

State Farm | Maryville, MO July 2012 - Present Office Staff Provide information to callers and walk in clients, take messages, or transfer calls to appropriate individuals. Record insurance transactions and maintain calendar of premiums due and expiration dates of policies. Process customer payments, answer basic questions about policy features, and prepare payment vouchers. Walter Brother Carpet Cleaning | Maryville, Missouri May 2009 - August 2012 Assistant Manager Scheduled carpet cleaning appointments according to service customer need criteria. Interviewed and selected temporary labor to staff jobs requiring extra labor. Delegated tasks to 2-4 employees and monitored performance to ensure quality work is performed. Walts Snow Removal | Maryville, MO Assistant Manager Provided snow removal for over 30 clients including residential and commercial properties. In charge of checking the equipment to make sure it is ready to operate when needed. Ensured equipment readiness for operational readiness. December2012 - Present

Maryville R-ll School District |Maryville, MO Summers 2012 & 2013 Maintenance Effectively communicated among school district administrators, building and grounds superintendents. Maintained the grounds at three schools (mowing, weed eating, etc.) Assisted in team remodeling projects (carpet, tile, ceilings, walls) Oversaw up to 4 coworkers in an unofficial management role.

VOLUNTEER EXPERIENCE
Maryville Middle & High School | Maryville, MO Volunteer Football Coach Summer 2013 Taught middle/high school players basic skills and mechanics, team building skills, the importance of demonstrating a positive attitude, and displaying good sportsmanship. Delivered constructive feedback and positive encouragement to young athletes.