A consulting firm requires the services of a qualified and experienced candidate for this position.

Responsibilities: Review settled insurance claims to determine that payments and settlements have been made in accordance with company practices and procedures. Report overpayments, underpayments, and other irregularities. Maintaining a customer database Investigating customers needs and advising appropriate insurance policy Confer with legal counsel on claims requiring litigation. Investigate, analy e, and determine the extent of insurance on company!s liability concerning personal, casualty, or property loss or damages, and attempt to effect settlement with claimants. Correspond with or interview medical specialists, agents, witnesses, or claimants to compile information. "iving technical and mar#et support $nsuring continuous updates on government regulations Calculate benefit payments and approve payment of claims within a certain monetary limit. Appraise automobile or other vehicle damage to determine cost of repair for insurance claim settlement and see# agreement with automotive repair shop on cost of repair. %repare insurance forms to indicate repair cost or cost estimates and recommendations &btain information from insured or designated persons for purpose of settling claim with insurance carrier 'pdate existing policies and company records to reflect changes requested by policyholders and insurance company representatives. %rocess new insurance policies, modifications to existing policies, and claims forms. &btain information from policyholders to verify the accuracy and completeness of information on claims forms, applications and related documents, and company records. %rocess applications for, changes to, reinstatement of, and cancellation of insurance policies. Manage long(term claims and reassess them regularly Ma#e recommendations for the settlement of claims $nsure compliance with company policy and procedure relating to insurance. $nsure that all necessary information is provided to claims handlers in a timely manner. "iving technical and mar#et support to the Company

Carry out research and give periodic reports to the "roup Company on current trends and foreseeable future needs of the insurance industry )evelop and implement *+$ policies for the Company Recommend and implement appropriate insurance policy cover for the current Companys infrastructure and assets. $nsure proper follow up of claims on behalf of existing clients Increase company!s revenue profile through the renewal of premiums and generation of new businesses +trategically create a platform for strong pool of business and subsequently force down premiums payable Qualifications and Requirements: A degree in a relevant field ,(- years experience $xcellent communication and interpersonal s#ills
The Managing Director, AIICO Insurance Plc, Mr. Edwin Igbiti, talks about the relevance of insurance in develo ing business activities, in this interview with .I/$ %&%&&0A How relevant is insurance to small enterprises? Insurance allows companies to embar# on large pro1ects2 for instance, a manufacturing company with assets running into several millions of naira assumes a large ris#s and ha ards such as loss to fire or collapse. 3ut with insurance, there is protection, cover and recourse in case of an incident or a loss. An insured company will be adequately reimbursed to rebuild its factory and continue its production with minimum disruption to business operations. 0arge pro1ects li#e this often have economies of scale2 so, they can produce goods more cheaply when compared to small(si ed pro1ects and small and medium enterprises. What types of insurance will you recommend for small enterprises? $ntrepreneurs need travel insurance as they move around. All forms of travel require insurance. 4ehicular movements are plagued by accidents2 these ha ards, which might range from a single car to multiple vehicles including truc#s, potentially harm other drivers or pedestrians. Insurance cover allows for travel with protection against the ris#s of harming oneself and5or other individuals. $ntrepreneurs are now more daring2 venturing into business foray #nowing that the impact or burden of exposure can be transferred and borne by the insurance company. 0ife insurance, which is probably the largest business line of AIIC&

Insurance, provides monetary benefits to the bereaved family or other designated beneficiaries. It may provide an income to an insured person6s family, funeral and other final expenses. What will you say is the role of insurance in an economy? Insurance has a significant but understated role within the economy. It is the mechanism through which governments, corporations, small businesses, individuals, households and even associations transfer their ris#s to duly licensed firms at an agreed price or premium, which is paid to the insurer typically on an annual basis. 7or example, an import5export businessman will be indemnified for his losses if he has a valid marine 8cargo9 insurance policy from an insurance company in the event of any loss or damage to his goods during an incident. +imilarly, companies and other institutions may acquire a group life policy, which guarantees the payment of predefined benefits to a named beneficiary in the event of a permanent disability or death of a wor#er. In other words, insurance minimises the impact of disruptions to businesses and lives in general. It serves as a safety net, providing a sense of stability and peace of mind as we conduct our businesses and daily endeavours. How does it boost commerce? Insurance can of course act as a catalyst for business growth, stimulating trade, commerce and industry in different parts of the globe. It is not surprising, therefore, that most developed economies across the world have a robust insurance industry, which is capable of supporting domestic growth and development as well as raising the overall standard of living of the citi enry. &n the other hand, the poor economies are characterised by abysmal insurance penetration and insurance density levels. :he global positive impact of insurance cannot be overemphasised as it is essential for sustainable economic development and supportive of the poverty alleviation aspirations of many developing nations. How will one know what policy to take? Insurance is relevant and available to all .igerians, home and abroad. ;ou may choose to insure your life and those of your family, as well as assets and other valuable possession. ;ou can receive sound financial counsel to guide your insurance decisions from any of the reputable insurance companies operating in the country. )etails of your insurance policy and other related matters will be #ept confidential, barring specific instructions to the contrary. An insurance policy entitles a policyholder to a full indemnity, that is, the insurer to whom premium was being paid will restore the customer to his original position or circumstance prior to the occurrence of the incident5loss5or damage. :here are pertinent questions .igerians should always have at the bac# of their minds such as< =hat can go wrong in my business, personally> =hat can I do to prevent harm from occurring and reoccurring> *ow will I recover and respond to a loss> *ow will I raise cash to start all over> .igerians and potential

policyholders need to #now, understand and appreciate that the benefits of insurance are enormous and far(reaching. What are the challenges of doing insurance business in the country? =hen we thin# about the challenges facing the insurance industry, what instinctively comes to mind is insecurity. Inadequate security apparatus or lac# of modern crime fighting methods poses a serious threat to this business in particular and financial institutions, generally. "overnment should do more in the area of security so as to restore confidence. &n the economic front2 the current wea#ness and volatility of the stoc# mar#et have also negatively impacted both new sales activity and the investment quality of the insurance industry. "overnment and private sector players need to do more to create an enabling environment in order to attract investors, both foreign and local. :his will translate into funds quality investments and drive sales. Inappropriate ris# management apparatus, inability to maintain low(cost and retain businesses in a competitive mar#et are other apparent issues insurance companies face daily. What are the ways out of these challenges? 7unds should be spent on research and training to forestall possible exposures as a result of negative trends and unhealthy habits, which could in other circumstances be predicted. It must also be noted that despite the unanticipated domestic shoc#s in ?@A? such as the early Banuary national stri#e following the partial removal of fuel subsidy2 weather variations nationwide2 flooding and security challenges, the industry emerged stronger as a result of the planning mechanism put in place by many operators. Are there prospects for growth in the sector, considering the economic situation in the country? .igerian economy is the third fastest growing with a "ross )omestic %roduct growth forecast of C.D- per cent in ?@AE. =ith over AF@ million people, .igeria is the seventh largest economy in the world, with Information Communication :echnology, a ma1or connectivity5distribution tool, growing at ?- per cent. &ur foreign direct investment was GD.Dbn in ?@A, alone. :here has been a steady expansion of the middle class. All of these factors combine to improve the attractiveness of the .igerian mar#et in general, and specifically for insurance as well. Analysts expect these trends to continue with the obvious positive impact on insurance, with estimates that the .igerian insurance industry could grow four(folds over the next five years. How is the industry faring in the oil and gas business? 0ocal insurers and operators have seen underwriting and retention capacities grow significantly over the past seven years. :his was achieved due to a combination of business(friendly policies by the regulator H

the .ational Insurance Commission ( and the private sector capacity building initiatives. :he local content guideline which stipulates that the C@ per cent of oil and gas business will be underwritten and retained in the domestic mar#et by local players before off(shoring has stimulated #nowledge5technical transfer, improving balance(sheet strength and retention capacities of local insurers and re(insurers. Insurance operators have also sei ed the opportunity to review and renegotiate their treaties and reinsurance agreements in order to secure more favourable terms and conditions. :he average .igerian insurer has developed from being a IfunnelJ to becoming a bona fide big(tic#et underwriter with the collaboration of global reinsurance firms. A lot more traction and gains could be achieved following the local content law. :here has been limited success due to short(mindedness of some operators, selfishness and lac# of expertise in placement, transfer and management of ris#s with high complexity such as oil and gas. In addition, rather than place oil and gas ris#s in a way to help the local insurance mar#et grow the needed capacity, some operators have continued to undermine the growth and development of the insurance industry by doing otherwise. &il multinationals have captives through which they regain the premium paid and undercut international premium rates to their advantage. :he Commissioner for Insurance has said local retention capacity for oil and gas insurance business has risen by over E@@ per cent in the last three years2 rising from a little below six per cent to over ,@ per cent. Meanwhile, .AIC&M has been as#ed to ascertain the depth of oil and gas insurance businesses across the country and determine the expected insurance premium in this regard for the next three years. How can e-Payment aid insurance growth? $lectronic systems are fast developing in .igeria, and the government is fast(trac#ing its widespread acceptance and upta#e through the Central 3an# of .igeria6s cash(less economy and financial inclusion initiatives. :he ban#s were the first to embrace this shift from traditional modes of payment, such as cash and other forms of paper(based legal tender, to electronic alternatives 8e(payment systems9, while the insurance companies and other financial services sub(sectors have also followed suit. :oday, customers can ma#e premium payments through mobile transfers, direct debits and Internet payments. +imilarly, e(receipts and electronic policy documents have replaced paper invoice and policy documents in print. :hese electronic systems have provided reliable alternate methods of payment and distribution while reducing the cost of handling cash, incidence of fraud and eliminated the need for physical contact and proximity in business. AIIC& Insurance has ta#en a frontline role in this positive development through our e(insurance portal which is available on our website, and AIIC& e(cashier which is a self(service platform installed at our locations for quic#, secure and convenient premium payments. In order words, premium payment and claims can be registered online, enquiries and feedbac# are also available at the clic# of a button through our electronic portal.