Faculty of Management Studies, Lahore.

1 Khayaban-e-Jinnah Road, M.A Johar Town, Lahore.Phone: +92-42-5880007Fax: +92-42-5880007

Dear Participant, Thank you for agreeing to fill out this questionnaire.

Name

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I am MBA student in university of Central Punjab. I am conducting a study for my project and my research objective is to find the impact of Ostracism on Job performance Turnover Intentions and Job Stress. You could help me in my research by filling out this questionnaire. I would greatly appreciate your participation in this study. I ensure you that any information obtained in connection with this study, will remain highly confidential. In any written report or publication, no one will be identified and only aggregate data will be presented. There are no trick questions, so please answer each item as frankly and as honestly as possible. It is important that all the questions be answered. Once again thank you for your cooperation. Gender: Male Female Age: _______ (years) Total Experience: ______ (Years) Organization: ______________

Qualification: _________________ Designation: ______________ Strongly Disagree 1

Disagree 2

Somewhat Disagree 3

Somewhat Agree 4

Agree 5

Strongly Agree 6

1 2 3 4 5 6 7 8 9 10 11

I feel confident analyzing a long-term problem to find a solution I feel confident in representing my work area in meetings with management. I feel confident contributing to discussions about the organizations strategy I feel confident helping to set targets/goals in my work area I feel confident contacting people outside the organization (e.g., suppliers, customers) to discuss problems. I feel confident presenting information to a group of colleagues. If I should find myself in a jam at work, I could think of many ways to get out of it. At the present time, I am energetically pursuing my work goals. There are lots of ways around any problem. Right now I see myself as being pretty successful at work. I can think of many ways to reach my current work goals.

1 1 1 1 1 1 1 1 1 1 1

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3 3 3 3 3 3 3 3 3 3 3

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6 6 6 6 6 6 6 6 6 6 6

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At this time, I am meeting the work goals that I have set for myself. When I have a setback at work, I have trouble recovering from it, moving on. I usually manage difficulties one way or another at work. I can be on my own, so to speak, at work if I have to. I usually take stressful things at work in stride. I can get through difficult times at work because Ive experienced difficulty before. I feel I can handle many things at a time at this job. When things are uncertain for me at work, I usually expect the best. If something can go wrong for me work-wise, it will. I always look on the bright side of things regarding my job. Im optimistic about what will happen to me in the future as it pertains to work. In this job, things never work out the way I want them to. I approach this job as if every cloud has a silver lining.

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Ostracism Never
1
1 2 3 4 5 6 7 8 9 10 11 12 13

Once in a while
2

Sometimes
3

Fairly often
4

Often
5

Constantly
6
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Always
7
5 5 5 5 5 5 5 5 5 5 5 5 5 6 6 6 6 6 6 6 6 6 6 6 6 6 7 7 7 7 7 7 7 7 7 7 7 7 7

Others ignored you at work Others left the area when you entered Your greetings have gone unanswered at work You involuntarily sat alone in a crowded lunchroom at work Others avoided you at work You noticed others would not look at you at work Others at work shut you out of the conversation Others refused to talk to you at work Others at work treated you as if you werent there Others at work did not invite you or ask you if you wanted anything when they went out for a coffee break You have been included in conversations at work (reverse coded) Others at work stopped talking to you You had to be the one to start a conversation in order to be social at work

Incivility During past 5 years of your job, have you been in situation where any of your superior or coworker. Never = 1
1 2 3 4 5 6 7

Rarely = 2

Sometimes = 3

Often = 4

Frequently = 5
1 1 1 1 1 1 1 2 2 2 2 2 2 2 3 3 3 3 3 3 3 4 4 4 4 4 4 4 5 5 5 5 5 5 5

Put you down or was condescending to you? Paid little attention to your statement or showed little interest in your opinion? Made demeaning or derogatory remarks about you? Addressed you in unprofessional term, either publicly or privately? Ignored or excluded you from professional camaraderie? Doubted your judgment on a matter over which you have responsibility? Made unwanted attempts to draw you into a discussion of personal matters? Job Satisfaction &Turnover Intention Strongly Disagree = 1 Disagree = 2 Neutral = 3 Agree = 4

Strongly Agree = 5
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1 2 3 4 5 6 7 8 9

I am often bored with my job I feel fairly well satisfied with my present job I am satisfied with my job for the time being Most days I am enthusiastic about my work I like my job better than the average worker does I find real enjoyment in my work I often think about quitting this job Next year I will probably look for a new job outside this organization Lately, I have taken interest in job offers in the newspaper

None = 1
1 2 3 4

Rarely = 2

Sometimes = 3

More Often/Mostly = 4

A Lot = 5
1 1 1 1 2 2 2 2 3 3 3 3 4 4 4 4 5 5 5 5

How often do you get into arguments with others at work? How often do other people yell at you at work? How often are people rude to you at work? How often do other people do nasty things to you at work?

Thank you for giving your precious time to fill this questionnaire.