PM468 Capstone Part 1 PROPOSAL TEMPLATE

UNIVERSAL PATIENT RECORDS SYSTEM

TEAM 2 ITT-TECH ANY TOWN, USA

SEPTEMBER 8, 2013

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TABLE OF CONTENTS 1.Introduction...................................................................................................................................2 2.Client Operations..........................................................................................................................2 3.Executive Summary......................................................................................................................3 3.Cost Summary...............................................................................................................................4 4.Terms and Conditions...................................................................................................................5 5.Contact..........................................................................................................................................5

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1. INTRODUCTION Over your lifetime, you will experience situations in which you will seek out medical services outside of your primary doctor. Each time, you will be asked for your medical history, and often, you will have to either arrange with your primary doctor to release and transfer your records or pick them up yourself and give them to the new doctor. In an emergency, it would be great if a doctor can access your medical history right away, which can prove to be lifesaving. The I-Tech edical !onsortium is a nonprofit organi"ation consisting of a wide variety of experienced partners, including research, academic, public, and private healthcare organi"ations dedicated to championing the development of a universal patient record system. Its mission is to improve patient care and provide real-time access to complete and accurate patient history through the development of this system. The purpose of this pro#ect is to research and develop a design for a solution that will provide a standard set of tools for hospitals, doctors$ offices, and other healthcare providers to share patient records to ensure the timeliest data is available when a patient needs care. This pro#ect is aimed at developing a design for a secure universal patient record system that might influence a pool of accurate customer records and data processing, coupled with hospital or doctor record keeping.

. CLIENT OPERATIONS The I-Tech edical !onsortium is a nonprofit organi"ation consisting of a wide variety of experienced partners, including research, academic, public, and private healthcare organi"ations dedicated to championing the development of a universal patient record system. Its mission is to improve patient care and provide real-time access to complete and accurate patient history through the development of this system. To help facilitate and execute this pro#ect, the I-Tech edical !onsortium is soliciting proposals from developers for providing information system design and analysis. The purpose of this re%uest for proposal &'()* is to invite prospective developers to submit a proposal to research and develop a solution that will provide a standard set of tools for hospitals, doctors+ offices, and other healthcare providers to share patient records. The members of the I-Tech edical !onsortium Executive !ommittee, in consultation with the full board of directors, have prepared this '() to specify its design needs, document submission re%uirements, and outline evaluation and selection procedures.

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!. E"ECUTI#E SUMMAR$ Our goal is to streamline the process by which doctors+ use to share and release patients files and medical records without having to waste valuable time filling out paper work by creating a ,niversal )atient 'ecord -ystem that will update and maintain all patient records. .* )rovide leading edge software design that will work on nearly every operating system/ including0 ac-1ooks, I-pads, 2indows, etc. 3* 4uarantee patient privacy and operate under current laws that protect medical privacy. 5* 4uarantee 36 hour service including a back-up system that will sync to the mainframe once the issue is resolved. Team Two+s proposed solution allows us to meet these goals as well as those of ITech edical !onsortium. Team Two uses a phased approach to determining the best solution for our clients. 7dditionally, all Team 3 employees maintain certifications in appropriate professional organi"ations and industry fields. P%ase I& In't'a( Cons)(tat'on 8uring this phase our team of experts will review current )atient 'ecords system in order to determine pain points and leverage our expertise to develop a more detailed system for the client. P%ase II& So()t'on Des'*n Our experts will work with the client and certain vendors to design the solution based on the needs of the company. This tailored approach allows Team Two to ensure ITech gets the solution they need and does not have to pay for excess services which they will not use. Team Two will bring all design phases and their specifications to stakeholders for approval per I-Tech+s re%uest. -everal system re%uirements and guidelines include0 The system should create a common record to store patient records. 2eb services should capture patient records to cover doctor, hospital, and insurance needs, assuming an interface to universally identify individuals to ensure each customer record is connected to the right individual. The system should meet 9ealth Insurance )ortability and 7ccountability 7ct &9I)77* standards. The system should be expandable and consider future directions for business in the healthcare area. P%ase III& I+p(e+entat'on Our team will implement the solution in a seamless manner that will be transparent to daily operations. This phase also marks the beginning of Team Two+s

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management of client )atient 'ecords -ystem and the completion of the solution pro#ect as we enter the operations and management stage. P%ase I#& Mana*e+ent an, S)pport This is the final phase and ongoing through the life of the service. Team Two will manage all ,)'- functions based on the accepted solution. -ervices and functionality include0 onthly, %uarterly, and annual system performance audits - -ystem Error 'eporting - Troubleshooting - -oftware upgrades 1enefits for choosing Team Two for your ,niversal )atient 'ecords -ystem solution include0 - 'educed monthly costs for patient care - :atest technology and upgradable solutions - )rofessional staff providing superior customer service and support - (lexibility to adapt solution to business environment, operations, and growth - :ow cost for initial consultation and recommendations - Our solution will allow your 9' staff to focus on improving your business operations - 7ll Team Two staff is fully certified and accredited in appropriate professions

5. COST SUMMAR$
The following cost summary has been developed as an estimate of the costs associated with the proposed solution. These costs are an estimate only. 1ased on acceptance of this proposal, our team will work with you to develop a detailed list of re%uirements, develop your tailored solution, and provide a more focused and applicable cost estimate. )hase I0 Initial !onsultation - !onduct meetings with 7rchway !onsulting 9' staff !ost - 8etermine gaps, application needs, recommendations !ost 'isk anagement - 'isk assessment - 'isk management )hase II0 -olution 8esign - 8evelop application based on client re%uirements - !onduct 1eta testing and application revisions One Time onthly !ost =one =one =one

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- (inali"e solution and provide client tech. data package )hase III0 Implementation - :oad application on 7rchway !onsulting Infrastructure - Establish 7rchway !onsulting in 8ata !enter - Training for 7rchway !onsulting 9' - 9andoff to Operations?)ro#ect !lose Out )hase I@0 anagement and -upport - 8ata 9osting (ees for 8ata !enter =one - !lient Technical -upport =one - onthly )ayroll anagement Totals ; 3,><<,<<< =one ;.,6><,<<< ;3,<<<,<<< ;.,><<,<<< ; ><<,<<< ; .6<,<<< ; .5<,<<< ; 3A<,<<< ;.>,5<<,<<< ;.>,<<< =one =one =one =one

6. TERMS AND CONDITIONS

Team Two re%uires ><B of up front costs be paid immediately upon award of the contract. 'emaining ><B may be paid upon pro#ect close out and beginning of management and operations of the ,)'- solution. 7ll monthly fees are due on the first business day of each month. 7ny additional work re%uired by the client outside of the scope of the contract will be billed separately and will be charged at ><B immediately upon award of the contract and ><B upon acceptance of the deliverable&s*. The minimum term for this contract is .3 months from the time of pro#ect closeout and beginning of management and operations of the ,)'- solution. 7ny monthly rate increases for the follow on term will be provided to Team Two !onsulting no later than 5< calendar days from the end of the initial .3 month term. If contract cancellation is re%uired C< days of notice must be given by either party. If the contract is cancelled prior to the completion of the initial term, payment must be made for all services provided including full payment until the end of the contract term or C< days, whichever is longer. :ate payment fees will be assessed after 5< days. (inal terms and conditions will be provided in final contract.

>. CONTACT

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Team Two is here to serve you. )lease feel free to contact the account manager we have assigned for Team Two !onsulting at any time if you have any %uestions or re%uire additional information. Team Two !onsulting 7ttn0 1rendan 1ayliss .35 ain -treet 1irmingham, 7: 5>365 &A<<* >>>-.3.3 b.baylissDteamtwoservices.com www.teamtwo.com In addition to providing the contact information of the consulting representative, we also are happy to provide the contact info of a few of Team Two+s key pro#ect managers. Team Two 4eneral )ro#ect anager 7ttn0 Eric 9olderbaum .35 ain -treet 1irmingham, 7: 5>365 &A<<* >>>-.3.3 e.holderDteamtwoservices.com www.teamtwo.com Team Two )ro#ect Euality and )ersonnel 7ttn0 Fohn Ireland Fr. .35 ain -treet 1irmingham, 7: 5>365 &A<<* >>>-.3.3 #.irelandDteamtwoservices.com www.teamtwo.com Team Two )ro#ect 'isk and -chedule 7ttn0 8i#on Gemp .35 ain -treet 1irmingham, 7: 5>365 &A<<* >>>-.3.3 d.kempDteamtwoservices.com www.teamtwo.com anager

anager

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