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Contents
Overview ................................................................................................................ 6 Understanding iDRAC7 Express and Enterprise Offerings ........................................................ 6 Purchasing PowerEdge Servers with Installed Licenses ........................................................... 7 Comparing an Enterprise Perpetual License and an Evaluation License ....................................... 8 Installing an Evaluation License Using the iDRAC GUI, RACADM or WSMAN .................................... 9
Setting up An Account ............................................................................................................................ 13 Downloading a License ........................................................................................................................... 14 Managing User Access ............................................................................................................................ 15 Adding New Users ............................................................................................................................... 15 Removing User Access ........................................................................................................................ 16 Locating Licenses within the Portal ........................................................................................................ 17 Managing License Keys ........................................................................................................................... 18 Re-Acquiring a License That Was Previously Downloaded ................................................................. 19 Binding a License ................................................................................................................................. 19 Unbinding a License ............................................................................................................................ 21 Replacing a Part .................................................................................................................................. 22
Backing up and Restoring iDRAC License Keys .................................................................... 22
Backing up a License File ......................................................................................................................... 22 Exporting a License File ........................................................................................................................... 22 iDRAC GUI............................................................................................................................................ 23 RACADM .............................................................................................................................................. 24 WSMAN ............................................................................................................................................... 25 Restoring a License ................................................................................................................................. 26
Validating End User License Agreement (EULA) Compliance ................................................... 26 Using the Dell OpenManage License Manager ..................................................................... 27
Obtaining and Installing DLM.................................................................................................................. 27 Inventorying Licensable Systems ............................................................................................................ 27 Importing Licenses .................................................................................................................................. 30
Deploying Licenses .................................................................................................................................. 32 Backing-Up Licenses ................................................................................................................................ 34 Restoring Licenses................................................................................................................................... 35 Viewing License Status and Compliance Information ............................................................................. 35
Frequently Asked Questions ......................................................................................... 37
Figures
Figure 1. Figure 2. Figure 3. Figure 4.
Licenses ............................................................................................... 10 License Management ................................................................................ 13 Create a new Dell My Account ..................................................................... 13 Dell Software License Agreement ................................................................. 14 License Management Manage Licenses ......................................................... 14 Deliver My License Key Window ................................................................... 15 License Management Users tab .................................................................. 15 Add a new user window ............................................................................ 16 License Management ................................................................................ 17 Software Inventory tab ............................................................................. 17 License Management Activate Licenses ........................................................ 18 License Management Manage Licensees (results) ............................................. 19 License Management Trusted (Non-Bound) Licenses ......................................... 19 License Management Activate Licenses tab ................................................... 20 Assign a License to a System window ............................................................ 20 License Management Manage Licenses ......................................................... 21 License Options...................................................................................... 23 Select License Options ............................................................................. 24 License Manager Run Discovery and Inventory ................................................ 27 Discover and Edit Inventory ....................................................................... 28 Discover/Inventory Wizard Step 2 .............................................................. 28 Discover/Inventory Wizard Step 3 .............................................................. 29 Licenses Import Licenses ......................................................................... 30 Select Licenses - Open ............................................................................. 31 Select Licenses - Import............................................................................ 31 Manage Licenses ..................................................................................... 33 Manage Licenses - Credentials .................................................................... 33 License Inventory ................................................................................... 34 Specify Archive File ................................................................................. 35 License Manager System Inventory ............................................................. 36 Licenses - Status .................................................................................... 41
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Overview
This document provides an overview of iDRAC7 digital licensing and how it is different from iDRAC6.
Express
Enterprise
Auto-Discovery Power Monitoring Crash Screen Capture Auto-Recovery Remote Config Remote Update Email Alerts Encryption Power Control SNMP Alerts Comprehensive Monitoring Virtual Flash Partitions Dedicated NIC 1Gbps Part Replacement Backup & Restore Virtual Console Virtual Media Remote File Share PK Authentication Crash Video Playback Console Chat Virtual Folders Enterprise Group Power Management Power Capping Boot Playback Directory Services (AD, LDAP) Two-Factor Authentication
1 2
Blade to chassis internal connection is 100MB Single User Virtual Console with remote launch
a card unseating during shipping, but it also allows for an upgrade if available. If Enterprise is ordered from Dell at point of sale on 200-500 series servers, the necessary hardware is installed in the factory. This piece of hardware is the Dell Ports card, which sits in a PCIe slot and has the RJ-45 connector for the Dedicated NIC and the slot for the vFlash SD card.
Also, the factory process loads the iDRAC7 Express or Enterprise license key so that all functionality is fully enabled when you receive your new server. In other words, there is no key to locate or install if Express or Enterprise is ordered from the factory. Keeping Track of Your iDRAC Licenses Dell offers a online portal to keep track all of your iDRAC licenses; for example, which servers have Express, Enterprise, or even Trial licenses. Servers can be sorted by service tag. In the unlikely event of motherboard failure, Dell also stores a copy of the key and makes it available to you in an online License Management portal (www.dell.com/support/retail/lkm). The only additional steps you need to complete after deploying your new server into production is to set up your My Account and authorize users who can access the digital license on Dells License Management Portal . The online portal is the best way to review all your iDRAC license keys.
Customers can install an evaluation license to test out a new feature class before purchasing it. A status icon in the iDRAC GUI changes from green to yellow when the license has 5 days remaining. There will also be log entries in the LC log. Customers that require additional time to complete an evaluation can obtain an extension of an additional 30 days by contacting their account representative. To purchase a perpetual license or obtain evaluation licenses, customers can contact their Dell representative or go to: http://www.dell.com/us/enterprise/p/servers?redirect=1 The customer can type iDRAC in the search field at the top right side of the page to locate the evaluation license or preferred perpetual license. An email is sent to the customer containing the entitlement and a link to www.dell.com/support/retail/lkm
If the customer wants a perpetual license, the server service tag number is required. Dell then generates a license that the customer can download and import into the iDRAC. For additional support/help for an evaluation license, select the Learn More link in Device Options drop-down next to the iDRAC device on the Licensing page.
iDRAC GUI
To install a license using the iDRAC GUI: 1. Navigate to the Licenses tab, and then select Import in the drop-down under Device Options. 2. Browse to the license file, and then click Apply. You can locate the license file on the local file system of your management station, or on a share that is accessible.
Figure 1.
Licenses
RACADM
To install a license using RACADM: The basic command for racadm is racadm license import. This option has many possibilities based on whether you are using local, remote or firmware racadm and on where the license file is located. [SH7757 ~]$ racadm license help import License import -- Import licenses to various devices on the server. Usage: racadm license import -u <username> -p <password> -f <license file name> l <NFS or CIFS share> -c <FQDD> Valid Options: -c -l -f -u -p -o FQDD name of the device to where the license file has to be imported. Network share location (see the Usage Examples section for NFS or CIFS share) from where you must import the license file. License file name. Username of the remote share from where the file will be imported. Password for the remote share from where the file will be imported. Option to override the EULA warning and import the license.
Usage Examples:
Import a license from a CIFS share to a device,in this case Embedded iDrac: racadm license import -u admin -p passwd -f License.xml -l //192.168.2.140/licshare -c idrac.embedded.1 Import a license from NFS share to a device,in this case Embedded iDrac: racadm license import f Licen.xml -l 192.168.2.14:/share -c idrac.embedded.1 Import a license by overriding the EULA warning: racadm license import -u admin -p passwd -f License.xml -l //192.168.2.140/licshare -c idrac.embedded.1 o Import a license from the local filesystem using local racadm: racadm license import -f License.xml -c idrac.embedded.1 Import a license from the local filesystem using remote racadm: racadm license import -f C:\Mylicdir\License.xml -c idrac.embedded.1
WSMAN
To install a license using WSMAN: winrm i ImportLicenseFromNetworkShare "cimv2/root/dcim/DCIM_LicenseManagementService?SystemCreationClassName=DCIM_SPComputerSys tem+CreationClassName=DCIM_LicenseManagementService+SystemName=systemmc+Name=DCIM:Lice nseManagementService:1" -u:%s -p:%s -r:https://%s/wsman -SkipCNcheck -SkipCAcheck -encoding:utf8 -a:basic file:d:\xml_files\license_management_import_license_From_Cifs_Network_Share_idrac.xml
The email contains the electronic download instructions as well as a link to the online portal. For example:
Setting up An Account
In order to access the License Management portal, an account is required. To set up an account: 1. Go to www.dell.com/support/retail/lkm
Figure 2.
License Management
2. To create an account, click on Sign in to Your Account Now and then follow the prompts to create an account. Make sure to use the same email address when you register as the same email address that was used when placing your order.
Figure 3.
i. Review the Dell Software License Agreement. If you agree with the license agreement, select the Yes, I Agree button. ii. If you agreed with the Dell Software License agreement, you are redirected to the License Management portal.
Downloading a License
Once logged on to the License portal, you can download or have the license key emailed to you by completing the following steps for an upgrade entitlement, which was purchased online: 1. Click on the Manage Licenses tab where you can view the licenses that have been assigned to an asset under your customer number. Figure 5. License Management Manage Licenses
2. To download the license, click on the Get Key link that is shown under the maintenance column. A Deliver My License Key window is displayed:
Figure 6.
3. To download the license directly to your computer, click the Download button and click on the Submit button. Alternatively, if you click on the Email button, an email is sent to the email address that was used to log in to the License Management portal.
Figure 8.
2. Click on the Add button. The newly added user receives an email with instructions on how to log on to the License Management portal. Remember that anyone who is granted access to the portal has the same abilities and is able to perform the same functions as everyone else.
Figure 9.
License Management
The Activate License tab is used to view all licenses that require activation or that have not yet been assigned to an asset. You can search licenses under this tab by description, Dell order number, or entitlement ID. For more information, see Managing License Keys. The Manage License tab lists licenses that are currently bound to an asset and you can search by Dell order number, entitlement ID, Service tag of the asset, or a description of the license. For more information, see Managing License Keys.
Manage Licenses - Lists the licenses that are currently bound to an asset. You can perform operations on bound licenses, such as: o o o Re-acquire a license that was previously downloaded. Unbind a license from an asset. Replace a part.
Figure 12.
Other Licenses - Lists licenses that are never bound to hardware and provide the ability to download the license keys for your product.
Figure 13.
Binding a License
Licenses are bound to the service tag to help easily identify which servers have what feature level, which can aid in auditing and accounting. To bind a license to an asset: 1. Click on Assign License in Actions to activate a license that has not yet been bound to a device.
Figure 14.
1. In the Assign a License to a System window, type the service tag number for the system that is associated to the license and then press the Add to List button. (To locate the service tag, find a 7-digit number that ends with a 1 that is attached to the server. On tower/rack/modular systems, the tag is typically on the rear wall or the left side if no room on rear wall. For blades, the tag is typically on the non-removable section of removable cover surface or on the side opposite the removable cover.) 2. Once the service tag is added, click on the Service Tag. 3. Select either Email or Download Software Key, and then click the Submit button.
Figure 15.
Depending on your selection, the license key is directly downloaded to your computer or you receive an email that will contain your license file. When you receive the license file, you can proceed to install the license key on the designated system. Note: If you enter the wrong service tag, you have to unbind the license. See Unbinding a License.
Unbinding a License
A license can be regenerated through a un-bind and bind operation in the portal. The unbind/bind process only changes the binding parameter in the license key (Service Tag or Device ID) and the signature block. The unbind/bind process does not change the entitlement ID or the original purchase date. To unbind a license: 1. Click on the Manage Licenses tab in the License Management portal. 2. Locate the entitlement that you want to unbind. You can do this by searching the Service Tag, Entitlement ID, or the order number. 3. Once you locate the entitlement, click on the Unassign link that is located under the maintenance column. A confirmation window appears. 4. Click Yes if you are certain that you want to un-assign the entitlement.
Figure 16.
5. Once the Entitlement is unassigned, the entitlement displays under the Activate Licenses tab, where you can re-assign the entitlement to a new asset. See Binding a License.
Replacing a Part
If you have an iDRAC upgrade, you need to restore your license key after the motherboard replacement. See the Backing up and Restoring iDRAC license keys section for details on how to backup/restore your license key. Your license file is unique to your service tag. The Dell Authorized Service Provider sets the new motherboard service tag to the original one to ensure full iDRAC functionality after the motherboard replacement. See Using Dells License Management Portal if you do not have an upgraded license backup available in order to download it again or have it emailed to you.
iDRAC GUI
To export a license using the iDRAC GUI: 1. Go to the Licenses tab and select Export from the drop-down list under License Options to export all licenses or click on the plus sign to view a specific license and select Export in that drop-down.
Figure 17.
License Options
2. Respond to the message asking if you want to Open, Save, or Cancel. Click Save if you want the file to go to the default downloads folder or click Save As if you want to select the exact location you prefer.
Figure 18.
RACADM
To export a license using RACADM: [SH7757 ~]$ racadm license help export License export - Exports licenses from various devices on the server.
Usage: racadm license export -u <username> -p <password> -f <license file name> -l <NFS/CIFS share> -t <transaction ID> racadm license export -u <username> -p <password> -f <license file name> -l <NFS/CIFS share> -e <entitlement ID> racadm license export -u <username> -p <password> -f <license file name> -l <NFS/CIFS share> -c <FQDD> racadm license export -u <username> -p <password> -f <license file name> -l <NFS/CIFS share> -c <FQDD> -e <entitlement ID> -t <transaction ID> Valid Options: -c -e -t FQDD name of the device from where the license file has to be exported. Entitlement ID of the license to be exported. Transaction ID of the license to be exported. Note: To locate the transaction ID, Type racadm license view. The ID is displayed. It can also be
-l -f -u -p
located by expanding the plus sign next to the license in the GUI. Network share location (see Usage Examples for NFS or CIFS share) or local file system to which the license file must be exported. Destination license file name. If a filename is not entered, the license file is assigned <service tag>_<entitlement ID>.xml Username of the system where the file will be exported. Password of the user on the system where the file will be exported.
Usage Examples: -Export license to a NFS share using transaction ID, in this case transaction 27 : racadm license export -f License.xml -l 192.168.2.140:/licshare -t 27
-Export license to a CIFS share specifying the entitlement ID, in this case abcdxyz : racadm license export -u admin -p passwd -f License.xml -l //192.168.2.140/licshare -e abcdxyz
-Export license to a CIFS share specifying the FQDD. While using the c option and exporting license(s) from a device, more than one license file may be exported. Therefore, if a file name is given, an index will be appended to the end of the file name such as LicenseFile0.xml, LicenseFile1.xml and so on. In this case, the device is Embedded iDrac : - racadm license export -u root -p calvin -f LicenseFile.xml -l //192.168.2.140/licshare -c idrac.embedded.1
WSMAN
To export a license using WSMAN: winrm i ExportLicense "cimv2/root/dcim/DCIM_LicenseManagementService?SystemCreationClassName=DCIM_SPCompu terSystem+CreationClassName=DCIM_LicenseManagementService+SystemName=systemmc+Nam e=DCIM:LicenseManagementService:1" -u:root -p:calvin -r:https://172.27.99.61/wsman SkipCNcheck -SkipCAcheck -encoding:utf-8 -a:basic file:c:\xml_files\license_management_export_license_idrac.xml # ExportLicenseToNetworkShare Method (NFS / Linux Share)
winrm i ExportLicenseToNetworkShare "cimv2/root/dcim/DCIM_LicenseManagementService?SystemCreationClassName=DCIM_SPCompu terSystem+CreationClassName=DCIM_LicenseManagementService+SystemName=systemmc+Nam e=DCIM:LicenseManagementService:1" -u:root -p:calvin -r:https://172.27.99.61/wsman SkipCNcheck -SkipCAcheck -encoding:utf-8 -a:basic file:c:\xml_files\license_management_export_license_to_network_share_idrac_nfs.xml # ExportLicenseToNetworkShare Method (CIFS / Windows Share)
terSystem+CreationClassName=DCIM_LicenseManagementService+SystemName=systemmc+Nam e=DCIM:LicenseManagementService:1" -u:root -p:calvin -r:https://172.27.99.61/wsman SkipCNcheck -SkipCAcheck -encoding:utf-8 -a:basic file:c:\xml_files\license_management_export_license_to_network_share_idrac_cifs.xml # DeleteLicense Method (IDRAC.Embedded.1)
winrm i DeleteLicense "cimv2/root/dcim/DCIM_LicenseManagementService?SystemCreationClassName=DCIM_SPCompu terSystem+CreationClassName=DCIM_LicenseManagementService+SystemName=systemmc+Nam e=DCIM:LicenseManagementService:1" -u:root -p:calvin -r:https://172.27.99.61/wsman SkipCNcheck -SkipCAcheck -encoding:utf-8 -a:basic file:c:\xml_files\license_management_delete_license_idrac.xml
Restoring a License
You can import the license key from the iDRAC GUI, RACADM, or WSMAN to restore a 1 X 1 license. See Installing an Evaluation Licenses Using the IDRAC GUI, RACADM and WSMAN section discussing the import commands usage.
Use one of the above interfaces to view the installed license(s). For the one-to-many larger business customers: o o DLM Dell OpenManage Essentials / DLM
To check your systems compliance using DLM, see Viewing License Status and Compliance Information. To prevent systems from being out of compliance, Dell recommends binding the service tag to the entitlement. See Binding a License.
2. In the Discovery / Inventory Wizard, click Add Range or IP and provide the IP address or range name along with the iDRAC IP address range or individual iDRAC address. Click OK when
complete. When you have finished entering all your iDRAC IPs, click Next to advance to the next screen.
Figure 20.
3. Enter your iDRAC credentials and verify your communication settings. Click Next when done.
Figure 21.
Figure 22.
5. Discovery/Inventory progress is displayed in Task view. You can view the inventoried systems iDRACs in Systems view when complete.
Importing Licenses
Once you have obtained your licenses from the License Management portal, you can import them into DLM for deployment. To import licenses: 1. From the License view, select Import Licenses. Figure 23. Licenses Import Licenses
2. Select the license archives (zip) or license files (xml) you want to import and click Open. You can select multiple files at once.
Figure 24.
.
3. Review the license validation results and click Import.
Figure 25.
.
The imported licenses appear in License view.
Deploying Licenses
Once an inventory of licensable systems is complete and licenses are imported, they can be deployed. To deploy licenses: 1. Select Automatically Deploy Licenses from License view. This deploys all licenses (not already installed) to systems in the inventory based on their service tag. Alternativley, you can select individual licenses to deploy from the License view grid and select Deploy Selected Licenses or select systems from the System view grid and click Deploy Associated Licenses.
Figure 26.
Manage Licenses
3. Enter your credentials and verify your communication settings. Click Next when done.
Figure 27.
Once deployment starts, you can monitor the progress in the Task view. Detailed logs of license operations are retained and visible in Log view.
Backing-Up Licenses
Dell License Manager retains licenses imported from the file system and automatically retrieves perpetual licenses during the Discovery/Inventory process. Additionally, DLM has the ability to save a complete license archive to the file system. The archive is in zip format, containing XML license files named by Entitlement ID. You can directly import the license archive into any instance of DLM for redeployment, or the individual licenses can be extracted and redeployed individually. To export an archive: 1. Select the Export Archive tab from the License view.
Figure 28.
License Inventory
Figure 29.
3. Click Save.
Restoring Licenses
To restore a license using DLM: 1. Re-inventory the iDRACs on which the licenses should be restored, as specified in the subsection Inventorying Licensable Systems in this document. This ensures that DLM does not consider the licenses deployed. 2. If the licenses to restore are not already present in DLM (visible in License view), import the license archives or license files as specified in Importing Licenses. Licenses from a backup archive are processed identically to those obtained from the licensing portal. 3. Restore the licenses using the process for deploying licenses specified in Deploying Licenses.
Figure 30.
You can sort, filter, and group the information as required. To sort a column, click on the column header. To apply a filter, hover over the column header, click the filter icon when it appears, and enter the filter criteria. To group by a column, select the column name in the Group By box.
The Upgrade Available column indicates that a license is ready for deployment. These licenses can be deployed using the steps in Deploying Licenses . The Evaluation Installed column indicates if an evaluation license is active or has expired. Systems with an evaluation license installed require a perpetual license to retain the functionality being evaluated after the evaluation license expires. The Current License column indicates the currently active license level on the system. For example, you can use this grouping to locate which systems are at the Express-license level and can benefit from an upgrade. The Purchased License column specifies the highest perpetual license class bound to a system. Both installed licenses and licenses available for deployment are included in this calculation. If DLM detects that a perpetual license is installed on more than one system, a compliance warning is displayed in the Additional Information column in System view. You can sort the systems by installed
Entitlement ID in order to determine which systems may be out of compliance with a particular license.
If you have an iDRAC7 Enterprise upgrade, your license key will need to be restored after a motherboard replacement. 1. You will need to back up and then restore your license key after a motherboard is replaced. See Backing up and Restoring iDRAC License Keys.
2. Your license file is unique to your service tag. The Dell Authorized Service Provider sets the new motherboard service tag to the original one to ensure full iDRAC functionality after the motherboard replacement. 3. See Using Dells License Management Portal if you do not have an upgraded license backup available in order to download it again or have it emailed to you. 4. NOTE: This feature is only available to Enterprise licensed servers. I just logged in to the online portal and cant find my license key? It may be that you have an iDRAC that does not have a physical license key and it is not necessary to download or import the key. In that case, you would not see a license in the license key portal. See Understanding IDRAC 7 Express and iDRAC 7 Enterprise Value Offerings to determine if you have license key available for download. See Using Dells License Management Portal .
I just purchased a used PowerEdge server. How do I access the online License Management portal and iDRAC license keys for my server? The person who purchased all our servers just left my company. How do I remove his/her online access to my companys iDRAC licenses? What does digital licensing mean to me when I order a new PowerEdge Server?
Starting with Dells 12th Generation servers, iDRAC7 has the capability to enable features simply by entering a digital license. This option is not available with previous versions of iDRAC because upgrades required opening the server and installing a hardware component. 1. Go to: http://www.dell.com/us/enterprise/p/servers?redire ct=1 2. Type iDRAC in the search field at the top of the page. 3. Locate and select the license you prefer. A link to the license will be sent to you via email. The evaluation
My customer purchased a PowerEdge Server with either Basic Management or the Express option. How do I obtain an evaluation license to try the Enterprise features?
license is good for 30 days. An email will be sent containing your entitlement and a link to www.dell.com/support/retail/lkm 4. You will need your server service tag and Dell will generate a license that may be downloaded and imported into the iDRAC. This license is good for 30 days from the time it is imported into the iDRAC. 5. You will receive notifications when you have 5 days left, 4 days, etc. 6. Contact your Dell sales representative to purchase a perpetual license if you wish to keep using the features enabled by your Evaluation license.
If you have misplaced your original copy and need another license downloaded or emailed to you, see Using Dells License Management Portal. Use Dells Online License Management Portal t o verify access. See Using Dells License Management Portal.
Import and delete actions are logged in the LC Log, which you can view in the iDRAC GUI or with the RACADM or WSMAN command-line tools. Please contact the VAR or other 3rd party for support.
I purchased my Dell server from a Value Added Reseller or other 3rd party, who do I contact for support? If I return a system to Dell that has a digital license key, what happens to the license?
The Letter of destruction will be read and agreed to by the customer: You are requesting the return of certain software licenses to Dell for a refund, pursuant to the terms and conditions of sale and the return policy between you and Dell. You agree that you are relinquishing all rights to use or upgrade the software whose licenses you are returning and you agree that you have removed or destroyed all copies of such software and/or the license keys, as applicable. You understand that you will not be entitled to any support for software whose licenses you have returned. You are responsible for any claims arising from or related to your unauthorized use of the returned licenses. If you are returning on behalf of an organization, you confirm that you have appropriate authority to agree to these terms
For 200-500 series servers: The default feature set is Basic Management. There is no license associated with this offering. For 600 series and above, Express or Express for Blades feature set is enabled by default in the factory. Note that this feature set is enabled automatically, and no xml license file is actually present. You can see the word Express or Express for Blades at the top of the login screen and also at the top of the iDRAC GUI. If you see Express or Express for Blades, then no Enterprise license has been installed. If you see Enterprise, then you have either an Enterprise Evaluation or an Enterprise Perpetual license. For more details, go to the GUI Licenses tab and click on the plus sign to view the license details. From racadm, type racadm license view. Using WSMAN, execute the enumerate command, for example: winrm e "cimv2/root/dcim/DCIM_License" -u:root -p:calvin r:https://xxx.xxx.xxx.xxx/wsman -SkipCNcheck SkipCAcheck -encoding:utf-8 -a:basic.
Figure 31.
Licenses - Status