Taleo Performance - Accessing Taleo As An HR Manager - User Guide

SWISSPORT INTERNATIONAL LTD.
ACCESSING TALEO PERFORMANCE AS AN HR MANAGER OR COUNTRY LEADER
SPI TRAINING MODULE ACCESSING TALEO PERFORMANCE AS AN HR MANAGER OR COUNTRY LEADER ...
TABLE OF CONTENTS
1. ACCESSING TALEO PERFORMANCE AS AN HR MANAGER .......................................................................................................................................... 3 INTRODUCING THE WELCOME CENTER ........................................................................................................................................................................................ 3 HR MANAGERS WORKING WITH GOAL PLANS ............................................................................................................................................................................. 5 HR MANAGERS WORKING WITH PERFORMANCE REVIEWS ......................................................................................................................................................... 9 ACCESSING REPORTING MODULE AS HR MANAGERS ................................................................................................................................................................ 13
1. ACCESSING TALEO PERFORMANCE AS AN HR MANAGER

INTRODUCING THE WELC OME CENTER
Prerequisite: Access to multiple Taleo modules > [Welcome Center] Steps:

1 Please login to Taleo Performance Management system. You will notice that instead of going directly to the Employee Center, the system will now take you to a new page, called the Welcome Center. The Welcome Center is the home page that is displayed to employees immediately after they log in and provides a "one-click" access point to Taleo modules, such as Performance, Reporting, Recruiting, etc. The Welcome Center contains a core navigation bar, an auxiliary navigation bar, a Quick Access panel and a Communications panel. Using the Quick Access panel, you can access the different modules of Taleo.
Afroze Qasim - Version 1 December 2013
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HR MANAGERS WORKING WITH GOAL PLANS
Prerequisite: Performance > [HR Administration Tools] Goal Plan Steps:

1. Please login to Taleo Performance Management system. At the Welcome Center, click on the link Performance under Quick Access >Centers or click on the tab Performance. At the Employee Center, from under HR Administration Tools, access the link Goal Plan.
2.
You will be taken to the Goal Plans page where you can review the information related to Goals for employees (only those who has created a goal plan) and filter them by different criteria (including the approval status, organization and location). By default, in the Filters pane, the Approval Status Approval in Progress is selected and the checkbox Approval is late is checked.
3.
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This is deliberate so that the HR Administrators are aware of the delays and can follow-up with the employees and their direct managers to take action on the pending tasks. 4. To filter employees by other approval statuses, manager/employee name, organization and/or location, select the field, enter the data and click on the Refresh the Results icon . To clear all the filters and start from scratch, click on the Clear the Filters icon needed, you can change the number of results per page to see more (up to 40) or less (up to 10) results at a time. By default, the system displays 20 results per page. . If
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5.
To view details (goals and the history) about the employees Goal Plan, click on the employee name from the results pane.
6.
If the Goal Plan has the status Approval in Progress, you can view the Approval Details from the Goal Plans results pane. S elect the employee by checking the checkbox beside Employee Name. From the Actions, select View Approval Details. The Approval Details window open and displays information, such as the assigned and due dates as well as the name of the participant or approver. Once you have viewed the information, click Close to return to the results pane.
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HR MANAGERS WORKING WITH PERFORMANCE REVIEWS
Prerequisite: Performance > [HR Administration Tools] Performance Review Steps:

1. Please login to Taleo Performance Management system. At the Welcome Center, click on the link Performance under Quick Access >Centers or click on the tab Performance. At the Employee Center, from under HR Administration Tools, access the link Performance Review.
2.
You will be taken to the Performance Reviews page where you can review the information related to Performance Review for those employees for whom the Review was launched, and filter them by different criteria (including the employee review status, selfassessment status, approval status, employees, manager, organization and/or location).
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3.
By default, in the Filters pane, the Approval Status Approval in Progress is selected and the checkbox Approval is late is checked.
This is deliberate so that the HR Administrators are aware of the delays and can follow-up with the employees and their direct managers to take action on the pending tasks. 4. To filter employees by review cycle/request, other approval statuses, manager/employee name, organization, location and/or employee metrics (overall rating), select the field, enter the data and click on the Refresh the Results icon . To clear all the filters and start from
scratch, click on the Clear the Filters icon . If needed, you can change the number of results per page to see more (up to 40) or less (up to 10) results at a time. By default, the system displays 20 results per page.
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5.
To view Performance Review details (ratings and comments) provided by the employee (self-assessment) and direct manager, click on the employee name from the results pane.
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6.
Access the Review tab to view the ratings and comments for both Goals and Competency sections. Access History tab to view the history of the review process. Access Comments tab to view the final comments entered by Employee (at the Acknowledgement Step) before the review is closed. Access Workflow tab to view the steps completed.
7.
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ACCESSING REPORTING MODULE AS HR MANAGERS
Prerequisite: Welcome Center > [Quick Access] Reporting Steps:

1. Please login to Taleo Performance Management system. At the Welcome Center, click on the link, Reporting under Quick Access.
2.
A new window opens and loads the Reporting module. To access the reporting folder structure, click on Document List. But first, please click on Preferences under Personalize section.
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3.
In the Preferences window, under General, please select Folder radio button and then click on Browse Folder. In the Select a folder window, select the following folder: Public Folders > Corporate Reports > Company Swissport USA Inc.-swissport > Performance Management. Click OK.
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4.
The folder name is displayed under General > Folder instead of (unspecified).
5.
Scroll down and click OK to setup your InfoView Start page. So next time, when you click on the Reporting link in the Welcome Center, the Reporting module will load the Performance Management folder for you without you having to go through the folder selection every time to run the reports.
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6.
Currently you have access to two reports (see above): a. 2011 Performance Review Status Report b. 2011-2012 Goal Plan Status By Location and Last Updated
7.
To run a report, please right-click on the report name, and then select View.
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8.
The report prompts are displayed. Please do not change the prompts as they are already pre-populated with dates and review request information for you. Click Run Query button.
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9.
The report refreshes and retrieves data (please be patient as this could take a little longer than expected). Once the report refreshes successfully, you will see the data displayed as of that date and time. If the report has multiple tabs, you can click on each tab to view the results data.
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10. To Save (or export) the entire report (all tabs) to your computer as an Excel file, click on the Document drop-down arrow, then click on Save to my computer as, and then select Excel. The last option, Save report to my computer as only saves the data from the active tab to Excel but not the entire report. In the File Download window, click on Save. Select the folder in your computer where you would like to save the report and click Save again.
11. To view the report in Excel, find and select the report in your computer. Please do not share the report with other employees except with the Line Managers and their Direct Reports within your region and only to follow-up on the status of the Goal Planning or Performance Review process.
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12. To close the report in Taleo, click on the Document drop-down arrow, and then click on Close. Please follow the steps 7-10 to run the other report(s) available to you. If you have any questions or concerns please send an email to taleosupport@swissport.com.
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SWISSPORT INTERNATIONAL LTD.

ACCESSING TALEO PERFORMANCE AS AN HR MANAGER OR COUNTRY LEADER

1. ACCESSING TALEO PERFORMANCE AS AN HR MANAGER

Prerequisite: Access to multiple Taleo modules > [Welcome Center] Steps:

Afroze Qasim - Version 1 December 2013

Afroze Qasim - Version 1 December 2013

HR MANAGERS WORKING WITH GOAL PLANS

Prerequisite: Performance > [HR Administration Tools] Goal Plan Steps:

Afroze Qasim - Version 1 December 2013

Afroze Qasim - Version 1 December 2013

Afroze Qasim - Version 1 December 2013

Afroze Qasim - Version 1 December 2013

HR MANAGERS WORKING WITH PERFORMANCE REVIEWS

Prerequisite: Performance > [HR Administration Tools] Performance Review Steps:

Afroze Qasim - Version 1 December 2013

Afroze Qasim - Version 1 December 2013

Afroze Qasim - Version 1 December 2013

Afroze Qasim - Version 1 December 2013

ACCESSING REPORTING MODULE AS HR MANAGERS

Prerequisite: Welcome Center > [Quick Access] Reporting Steps:

Afroze Qasim - Version 1 December 2013

Afroze Qasim - Version 1 December 2013

Afroze Qasim - Version 1 December 2013

Afroze Qasim - Version 1 December 2013

Afroze Qasim - Version 1 December 2013

Afroze Qasim - Version 1 December 2013

Afroze Qasim - Version 1 December 2013

Afroze Qasim - Version 1 December 2013

Afroze Qasim - Version 1 December 2013

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