Introduction

The ISO 14000 series of environmental management standards are intended to assist organizations manage the environmental effect of their business practices. The ISO 14000 series is similar to the ISO 9000 series published in 1987. The purpose of the ISO 9000 series is to encourage organizations to institute quality assurance management programs. Although ISO 9000 deals with the overall management of an organization and ISO 14000 deals with the management of the environmental effects of an organization, both standards are concerned with processes, and there is talk of combining the two series into one. Both series of standards were published by ISO, the International Organization for Standardization. The purpose of ISO is to facilitate international trade and cooperation in commercial, intellectual, scientific and economic endeavors by developing international standards. ISO originally focused on industrial and mechanical engineering standards. Now, it has ventured into setting standards for an organization's processes, policies, and practices. Both series of standards stemmed from concerns about international trade. One of the issues of the 1986 GATT negotiations in Uruguay was the removal of non-tariff trade barriers. Standards fall into this category. The ISO 9000 standard was published about a year after the Uruguay GATT negotiations. The ISO 14000 standards are a response to both the GATT negotiations and to the growing global concern for the environment as evidenced by the 1992 Rio Conference on the environment. Both the ISO 9000 and the ISO 14000 series have critics and proponents. The critics of the standards point out that quality management policies proposed by ISO 9000 do not necessarily result in quality products. Critics also project that the environmental management policies of ISO 14000 will not guarantee that an organization is not damaging the environment. Both series require thirdparty certification, and the certification business is booming, thanks in part to these two standards. Questions have risen regarding the fairness of the certification process. Both series are heavy in their documentation requirements and demand a significant amount of time and personnel. The proponents of the series point to the economic benefits that can be gained by putting the standards into practice. These benefits include the opening of new markets and the development of streamlined procedures, which can lead to increased profits. There are also non-tangible benefits of ISO 14000

certification, such as improved employee morale, improved corporate image, and the feeling of "doing the right thing". Because of the strong similarities between the two standards, it is almost impossible to discuss ISO 14000 without including a discussion of ISO 9000 and the ISO standards-setting process. In addition, the experiences that organizations have had with the ISO 9000 series have raised questions that many people want resolved before they wholeheartedly embrace the ISO 14000 series. The reader will gain the most information from this paper by reading the following sections in the order in which they are listed below:

II. A Brief History of ISO

Standards are important in international trade because incongruent standards can be barriers to trade, giving some organizations advantages in certain areas of the world. Standards provide clear identifiable references that are recognized internationally and encourage fair competition in free-market economies. Standards facilitate trade through enhanced product quality and reliability, greater interoperability and compatibility, greater ease of maintenance and reduced costs. ISO covers a wide variety of standards with the exception of electrical and electronic engineering standards covered by the International Electrotechnical Commission (IEC), telecommunication standards covered by the International Telegraph Union (ITU) and information technology cov ered by JTC 1 (a joint committee between ISO and IEC). The organization which today is known as ISO began in 1926 as the International Federation of the National Standardizing Associations (ISA). This organization focused heavily on mechanical engineering. It was disbanded in 1942 during the second World War but was re-organized under the current name, ISO, in 1946. Even the name of the organization is standardized. The name, "ISO" is not an acronym but was derived from the Greek word "isos" meaning "equal". (The relation to standards is that if two objects meet the same standard, they should be equal.) This name eliminates any confusion that could result from the translation of "International Organization For Standardization" into different languages which would lead to different acronyms. ISO is a voluntary organization whose members are recognized standard authorities, each one representing one country. The bulk of the work of ISO is done by the 2700 technical committees, subcommittees and working groups.

Each committee and subcommittee is headed by a Secretariat from one of the member organizations. The American National Standards Institute (ANSI) is the United States representative to ISO. The ANSI ASC Z-1/ASQ Standards Group coordinates the United States representation in the ISO Technical Committees 176 and 207 which are concerned with the ISO 9000 and ISO 14000 standards respectively.