Click2Sell

Affiliate Guide v.1.1

Table of Contents
Click2Sell...............................................................................................................1 Affiliate Guide v.1.1...............................................................................................1 1 Introduction........................................................................................................3 1.1 System Overview........................................................................................... ....3 1.2 Guide Structure.................................................................................... .............3 2 Getting Started....................................................................................................4 2.1 Registering......................................................................... ..............................4 2.2 Logging In and Out........................................................................... .................4 3 Affiliate Area........................................................................................................5 3.1 Promoting Products..................................................................................... .......5 3.2 Managing !!i"iated Products...............................................................................5 4 Managing Your Settings.......................................................................................6 4.1 #diting Pro!i"e $etai"s.........................................................................................% 4.2 Payment Processor Settings................................................................................% 4.2.1 Managing Payment ccounts.........................................................................% ccounts.............................................................' 4.2.2 Ma&&ing Payment Processor 5 Managing

4.3 #diting (redit (ard Settings................................................................................) a!"ents.............................................................................................# 5.1 Ma*ing a Sing"e Payment......................................................................... ...........+ 5.2 Ma*ing Mu"ti&"e Payments........................................................................... ........+ 5.3 ,rac*ing -istory o! Payment..............................................................................1. 6 Market$lace.......................................................................................................11 %.1 Searc/ing !or Products..................................................................................... .11 %.2 0iewing Products.............................................................................................11 %.3 Promoting Products........................................................................... ...............12 % &e$orting...........................................................................................................13 ' ro"oting Click2Sell..........................................................................................1' ).1 0iewing ("ic*2Se"" Promotion Po"icies..................................................................1) ).2 0iewing Re!erred Mem1ers................................................................................1) # Custo"er Su$$ort..............................................................................................1# +.1 (ontacting ("ic*2Se""......................................................................... ...............1+ +.2 Searc/ing !or nswers in 2re3uent"y s*ed 4uestions..........................................1+ +.3 Managing -e"& $es* Re3uests...........................................................................1+ +.3.1 -e"& Re3uest 2"ow......................................................................................2. +.3.2 Re3uest -and"ing Procedures.......................................................................2.

1 Introduction
,/e &ur&ose o! t/is guide is to /e"& a!!i"iates use a"" ca&acities o! t/e ("ic*2Se"" system e!!ective"y. It &rovides a descri&tion o! most ty&ica" tas*s i""ustrating /ow to create &romotiona" cam&aigns5 ma*e &ayments5 and &er!orm ot/er common activities.

1.1 System Overview

("ic*2Se"" is a &ayment gateway and a mar*et&"ace t/at a""ows e"ectronic &roducts deve"o&ers6se""ers to se"" and &romote t/eir &roducts to customers. "so5 it is an a!!i"iate system t/at ena1"es a!!i"iates to &romote &roducts and earn commissions on transactions. !ter you enter t/e system as an a!!i"iate5 access t/e !o""owing sections using t/e to& menu "in*s7 (or Affiliate5 a!"ents5 &e$orts5 Market$lace5 M! rofile5 ro"ote Click2Sell5 and Custo"er Su$$ort. #ac/ o! t/e sections contains su1sections dedicated to s&eci!ic !unctiona"ities. ,/e section you se"ect is /ig/"ig/ted in green and t/e se"ected su1section is under"ined.

1.2 Guide Structure

,/e ("ic*2Se"" user guide is 1ased on t/e user inter!ace "ayout and consists o! nine c/a&ters inc"uding7 Introduction &rovides a 1rie! overview o! t/e ("ic*2Se"" system. Getting Started descri1es t/e initia" ste&s you s/ou"d ta*e to 1e a1"e to wor* in t/e ("ic*2Se"" system. !!i"iate rea e8&"ains /ow to view &roducts avai"a1"e in t/e mar*et&"ace5 se"ect t/em !or &romotion5 and manage a!!i"iated &roducts. Managing 9our Settings s/ows /ow to edit your &ro!i"e detai"s5 ma*e &ayment settings5 and edit credit card detai"s. Managing Payments out"ines &ayment system !eatures and e8&"ains /ow to ma*e &ayments and manage &ayment &rocessor accounts. Mar*et&"ace s/ows /ow to searc/ !or5 view5 and &romote &roducts avai"a1"e in t/e ("ic*2Se"" mar*et&"ace area. Re&orting discusses t/e ty&es o! statistics re&orts t/at ena1"e you to review your own data and ana"y:e &er!ormance o! a!!i"iates and re!erring sources. Promoting ("ic*2Se"" out"ines t/e &romotion &o"icies you s/ou"d ta*e into account and e8&"ains /ow to trac* &er!ormance o! t/e users you re!erred to t/e system. (ustomer Su&&ort i""ustrates in w/at way you can receive assistance !rom t/e ("ic*2Se"" su&&ort sta!!.

!!i"iate Guide

(ustomer Su&&ort

2 Getting Started
,o 1e a1"e to o&erate in t/e ("ic*2Se"" system5 you must sign u& as an a!!i"iate and "og in.

2.1 Registering
,o register 1. ("ic* Sign )$ at t/e to& o! t/e ("ic*2Se"" start &age. sign;u& !orm a&&ears. Note. "ternative"y5 you can access t/e sign;u& !orm !rom t/e Affiliates section 1y se"ecting t/e Sign )$ "in* on t/e to& menu. 2. 2i"" out t/e !orm. Note. "" !ie"ds mar*ed wit/ an asteris* are mandatory. a. Provide a "ogin name5 &assword5 and &assword con!irmation. 1. #nter t/e re3uired &ersona" in!ormation. c. S&eci!y your &ayment &re!erences. d. I! you wis/5 su1scri1e to news and noti!ications !rom t/e system. e. 0iew t/e a!!i"iate agreement and acce&t t/e terms and conditions o!!ered 1y ("ic*2Se"". !. #nter t/e con!irmation sym1o"s. 3. ("ic* Sign )$ *o+, !ter you /ave !i""ed in and su1mitted t/e !orm5 t/e system dis&"ays a success &age5 and you can enter t/e mem1ers< area using you "ogin name and &assword.

2.2 Logging In and Out

,/e ("ic*2Se"" we1 site is a &assword &rotected area. 9ou can access it !rom t/e Login &age. -o log in 1. #nter va"id credentia"s in t/e .ogin and ass+ord !ie"ds.

2. ("ic* Su/"it. -o log out ,o "og out5 c"ic* t/e cross or t/e .ogout "in* in t/e to& rig/t corner o! t/e &age.

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!ffiliate !rea
,o access a!!i"iate;s&eci!ic activities5 go to t/e (or Affiliate section. In t/e a!!i"iate area you can do t/e !o""owing7

Searc/ !or mar*et&"ace &roducts 0iew &roduct detai"s Se"ect &roducts !or &romotion and manage &romotiona" cam&aigns Manage a!!i"iated &roducts

.1 "romoting "roducts
,o &romote &roducts t/roug/ ("ic*2Se""5 use t/e ro"ote roducts su1section. ,/ere you can se"ect a &roduct !or &romotion 1y c"ic*ing ro"ote in t/e &roduct ta1"e. Note. Promotion o! some &roducts may re3uire a&&rova" o! t/e merc/ant. I! t/is is t/e case5 t/e system wi"" noti!y you 1y dis&"aying t/e a&&ro&riate message. 2urt/er you can !ind out i! t/e a&&rova" is granted 1y trac*ing t/e status o! t/e se"ected &roduct in t/e Affiliated roducts su1section. I! a &roduct is avai"a1"e !or &romotion5 its status is set to 0na/led. Re!er to t/e Mar*et&"ace section !or detai"s on searc/ing &roducts5 viewing &roduct detai"s5 and managing &romotiona" cam&aigns.

.2 #anaging !ffiliated "roducts

,/e &roducts you se"ected !or &romotion are accessi1"e in t/e Affiliated su1section. roducts

,/e initia" &age o! t/e su1section dis&"ays a com&"ete "ist o! your a!!i"iated &roducts wit/ t/eir names5 descri&tions5 ty&es5 cost5 and status. -ere you can a"so !ind commissions &aya1"e to you on eac/ &roduct sa"e. ,/e activities you can &er!orm in t/e su1section inc"ude7

(reating5 viewing5 and de"eting &romotiona" cam&aigns !or a!!i"iated &roducts. ,o access a!!i"iated &roduct cam&aigns5 c"ic* t/e re3uired &roduct record. 2or detai"s on cam&aign management5 see Promoting Products.

Removing a!!i"iated &roducts !rom t/e "ist. ,o de"ete an a!!i"iated &roduct5 c"ic* &e"ove in t/e a&&ro&riate &roduct record.

!!i"iate Guide

(ustomer Su&&ort

$ #anaging %our Settings

,o manage your settings5 go to t/e M!

rofile section w/ere you can do t/e !o""owing7

=&date your &ro!i"e Ma*e &ayment settings #dit credit card detai"s

$.1 &diting "rofile 'etails

,/e Account Infor"ation su1section ena1"es you to modi!y your &ro!i"e detai"s. ,o u&date your &ro!i"e5 ma*e necessary c/anges in your &ersona"5 account5 and &ayment in!ormation5 and c"ic* Save. On t/e &ro!i"e editing &age5 you can a"so7

Su1scri1e to news 1u""etins !rom ("ic*2Se"" 1y se"ecting I +ould like to receive $eriodic ne+s fro" Click2Sell> to unsu1scri1e5 unc/ec* t/e 1o8. (/oose commission &ayment met/ods 1y se"ecting t/e c/ec* 1o8es ne8t to t/e &ayment &roviders.

,o discard a"" c/anges5 c"ic* &eset.

$.2 "ayment "rocessor Settings

("ic*2Se"" a""ows transactions t/roug/ accounts o! t/e !o""owing on"ine &ayment &rocessors7 ?or"dPay ut/ori:e.@et PayPa" Goog"e (/ec*out Money1oo*ers a!"ent rocessors su1section you can (reate5 u&date5 and de"ete accounts Ma& &ayment accounts

In t/e S!ste"

$.2.1 #anaging "ayment !ccounts

,o ena1"e transactions via t/e on"ine &ayment &roviders5 !irst create an account. ,o create an account 1. Se"ect a &ayment &rocessor !rom t/e dro&;down "ist at t/e 1ottom o! t/e My Payment Processors &age and c"ic* Create. 2. #nter t/e re3uired &arameters in t/e account !orm t/at s/ows.

!!i"iate Guide

(ustomer Su&&ort

3. ("ic* Save. ,o edit an account5 se"ect t/e re3uired record in t/e accounts ta1"e5 edit t/e !ie"ds o! t/e account !orm5 and c"ic* Save. ,o remove an account !rom t/e system5 c"ic* 1elete in t/e account !orm. Note. @o transaction is &ossi1"e unti" you ma& an account to a &ayment &rocessor.

$.2.2 #a((ing "ayment "rocessor !ccounts

9ou can ma& e8isting accounts to &ayment &rocessors5 i.e. determine w/ic/ o! t/e avai"a1"e accounts wi"" 1e used !or &ayments. ,o ma& accounts 1. ("ic* t/e Setu$ 1utton at t/e to& o! t/e My Payment Processors &age. ,/e My Payment Processors Ma&&ing !orm o&ens. Note. A(redit (ard< in t/e "ist o! &ayment &rocessors denotes 0isa or Master(ard. 2. In t/e dro&;down "ists se"ect accounts as necessary.

Note. ,/e !o""owing restrictions a&&"y w/en you se"ect accounts7 2or credit card &ayments you can se"ect ?or"dPay and ut/ori:e.@et accounts. "so5 you can se"ect PayPa" accounts5 1ut on"y !or =.S. card/o"ders. 2or PayPa" you can se"ect on"y a PayPa" account. 2or Goog"e (/ec*out you can se"ect on"y a Goog"e (/ec*out account. 2or StormPay you can se"ect on"y a StormPay account.

3. ("ic* Save.

!!i"iate Guide

(ustomer Su&&ort

$.

&diting Credit Card Settings

9ou can modi!y your credit card detai"s5 inc"uding t/e card/o"der<s name5 card num1er5 va"idity &eriod5 and code. ,o c/ange credit card data 1. Go to t/e Credit Card Settings su1section. 2. Ma*e any necessary c/anges in t/e card settings !orm t/at a&&ears.

3. ("ic* )$date.

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(ustomer Su&&ort

) #anaging "ayments
In t/e a!"ents section5 you can &ay commissions5 trac* your sett"ements5 and view &ayment /istory. Se"ecting a!"ents on t/e to& menu5 you get to t/e Make a!"ents su1section. ,/e initia" &age o! t/e su1section dis&"ays a "ist o! your incoming and outgoing sett"ements !or t/e se"ected mont/ wit/ &ayment amounts5 currencies5 names o! &ayers or &ayees5 and &ay direction. 2)- in t/e Pay $irection co"umn stands !or outgoing sett"ements5 and I* denotes incoming sett"ements.

By c"ic*ing t/e &"us sign ne8t to an a!!i"iate name5 you can access detai"s o! t/e re"ated transaction7 transaction I$5 date5 ty&e5 and amount. Sett"ements can 1e !i"tered 1y &ay &eriod Cmont/D5 transaction ty&e Cyou can view &aid5 not &aid5 or a"" transactionsD5 and a!!i"iate.

).1 #a*ing a Single "ayment

,o ma*e a &ayment 1. ("ic* t/e a! 1utton in t/e a&&ro&riate sett"ement entry. ,/e sett"ement detai"s &age o&ens &roviding sett"ement in!ormation and detai"s o! t/e re"ated transaction. 2. On t/e &ayment detai"s &age5 se"ect one o! t/e avai"a1"e &ayment met/ods and c"ic* a!. 3. 2o""ow t/e &rocedures re"evant to t/e se"ected mode o! &ayment. I! t/e &ayment is success!u"5 t/e system c/ec*s t/e corres&onding 1o8 in t/e Paid co"umn. Note. =sing t/e a! 1utton5 you ma*e a"" &ayments due in t/e se"ected &eriod.

).2 #a*ing #ulti(le "ayments

I! you use a PayPa" or Money1oo*ers account5 you can &ay commissions to a grou& o! &ayees 1y c"ic*ing Mass a!"ent under t/e sett"ements "ist. Note. ,/e !o""owing restrictions a&&"y to mass &ayment7 9ou can send mu"ti&"e &ayments instant"y to any num1er o! a!!i"iates5 on"y i! you /ave a Premier or Business account. Persona" Pay&a" users need to u&grade t/eir account to Premier or Business CitEs !ree5 Fust some c/anges /ave to 1e done in your Pay&a" account<s o&tionsD.

!!i"iate Guide

(ustomer Su&&ort

("ic* /ere to read PayPa" instructions /ow to u&grade PP account.

).

Trac*ing +istory of "ayment

,o view &ast commission &ayments5 go to t/e a!"ents 3istor! su1section. ,/e &ayment /istory &age dis&"ays t/e detai"s o! eac/ transaction inc"uding I$5 date and time o! t/e transaction5 name o! a!!i"iate w/o received t/e &ayment5 amount o! &ayment5 currency o! &ayment5 and name o! t/e &rocessor used to ma*e t/e &ayment.

!!i"iate Guide

(ustomer Su&&ort

, #ar*et(lace
In t/e Market$lace section you can do t/e !o""owing7

Ma*e a searc/ !or a s&eci!ic &roduct 0iew &roduct detai"s Se"ect &roducts !or &romotion and manage &romotiona" cam&aigns

,.1 Searc-ing for "roducts

9ou can searc/ t/e mar*et&"ace !or &roducts 1y a&&"ying a searc/ !i"ter or 1rowsing t/e categories. ,/e mar*et&"ace !i"ter a""ows you to enter a searc/ term or se"ect a category. 9ou can sort resu"ts 1y &roduct ran*5 revenue5 commissions &er sa"e5 etc.5 and determine t/e num1er o! resu"ts &er &age.

9ou can a"so se"ect t/e categories 1e"ow t/e searc/ !i"ter to view &roducts avai"a1"e wit/in eac/ category. ,/e searc/ resu"ts are dis&"ayed in t/e ta1"e s/owing &roduct ran*s5 names5 &rices5 commissions5 and conversion rates.

,.2 .iewing "roducts

,o see t/e detai"s o! a &roduct5 c"ic* More Info in t/e corres&onding row o! t/e &roduct ta1"e. On t/e &roduct detai"s &age5 you can7

0iew &roduct and merc/ant detai"s5 inc"uding a s/ort descri&tion o! t/e &roduct5 t/e merc/ant<s name and ran*5 &ayment ty&e &re!erred 1y t/e merc/ant5 &roduct &"acement date5 and commissions o!!ered &er success!u" sa"e in &ercent and currency. (ontact t/e &roduct merc/ant 1y c"ic*ing t/e merc/ant<s name. 0iew &roduct statistics.

&efund 4 ca"cu"ates t/e ratio o! re!unds to sa"es. ,/e statistic is dis&"ayed a!ter !ive success!u" sa"es. Affiliate Sales 4 ca"cu"ates t/e &ercentage o! sa"es made t/roug/ a!!i"iates. o$ularit! s/ows /ow &o&u"ar t/e &roduct is among a!!i"iates. ,/e statistic is 1ased on t/e num1er o! a!!i"iates w/o se"ected to &romote t/e &roduct.

!!i"iate Guide

(ustomer Su&&ort

(reate a &romotion cam&aign !or t/e &roduct 1y c"ic*ing Create affiliate link. ccess &romotion too"s o!!ered 1y t/e merc/ant 1y c"ic*ing t/e too" name. 0iew a"" mar*et&"ace categories w/ere t/e &roduct is avai"a1"e.

,/e category "ist dis&"ays t/e current and "ast wee*<s ran*s o! t/e &roduct in eac/ o! t/ese categories and s/ows /ow t/e &roduct ran* /as c/anged since "ast wee*. ,o trace t/e &roduct &er!ormance since it was added in t/e category5 c"ic* 5ie+ in t/e -istory co"umn.

,.

"romoting "roducts
ro"ote in t/e &roduct ta1"e. ,/e &romotiona"

,o se"ect a &roduct !or &romotion5 c"ic* cam&aign &age o&ens5 w/ere you can7

=se a de!au"t &romotiona" cam&aign created 1y t/e merc/ant !or t/e &roduct you /ave se"ected.

,o view &romotion too"s &rovided !or t/e &roduct5 se"ect t/e 5ie+ -ools "in*.

(reate a new &romotiona" cam&aign

,o add a cam&aign 1. ("ic* Add. 2. ,y&e a name o! t/e cam&aign in t/e cam&aign naming !orm t/at a&&ears.

3. ("ic* (inis6. ,/e new cam&aign immediate"y a&&ears in t/e &romotiona" cam&aigns ta1"e. ,o de"ete a cam&aign5 c"ic* 1elete and con!irm.

!!i"iate Guide

(ustomer Su&&ort

/ Re(orting
In t/e &e$orts section5 you can 3uic*"y and easi"y access statistics re&orts to review and ana"y:e a wide range o! data as !o""ows7 ,rac* sa"es5 commissions5 &ro!its5 etc. !or di!!erent &eriods Monitor your &rogress day 1y day in dai"y statistics re&orts na"y:e and com&are conversion rates and assess your a!!i"iates< &er!ormance na"y:e &er!ormance o! t/e we1 sites and =RLs re!erring to your &roduct &age ccess re!und transactions statistics 0iew and ana"y:e transaction detai"s Get an overview o! your &romotiona" cam&aigns $etermine most &o&u"ar re!erring *eywords

In most cases5 you 1ui"d re&orts 1y a&&"ying a s&ecia" !i"ter as !o""ows7 1. Se"ect a &roduct !or w/ic/ you want to create a re&ort. 2. S&eci!y t/e re&ort &eriod. 9ou can se"ect one o! t/e va"ues !rom t/e dro&;down "ist or set any ot/er time range 1y s&eci!ying t/e start and end dates. 3. S&eci!y i! you need a re&ort on your own sa"es5 t/e sa"es o! t/e a!!i"iates &romoting your &roducts5 or a"" sa"es c"osed wit/in a s&eci!ied &eriod.

!ter you a&&"y t/e !i"ter 1y c"ic*ing S6o+5 a ta1u"ar statistics re&ort dis&"ays t/e data com&"ying wit/ your !i"ter criteria. =sing t/e section to& menu "in*s5 you can generate and view t/e !o""owing ty&es o! re&orts7 General re$orts s/ow your tota" &ro!it !or a s&eci!ied &eriod and &rovide detai"ed statistics !or eac/ &roduct you se"" or &romote inc"uding sa"es5 earnings5 commissions5 re!unds5 etc. 9ou can 1ui"d genera" re&orts !or t/e current5 &revious day5 "ast seven days5 "ast t/irty days5 t/e current mont/5 "ast mont/5 or current year 1y ma*ing a se"ection in t/e Select statistics $eriod dro&;down "ist.

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(ustomer Su&&ort

,/e 5isitors statistic counts t/e num1er o! visitors wit/in a s&eci!ied &eriod. ,/e Conversions statistic ca"cu"ates t/e ratio o! &roduct sa"es to t/e num1er o! visitors over a s&eci!ied &eriod o! time. ,o 3uic*"y &"ot one o! t/e genera" re&ort &arameters in a c/art5 se"ect a re&ort &arameter in t/e dro&;down "ist under t/e ta1u"ar re&ort. ,/e !igures 1e"ow s/ow a sam&"e &ie c/art and a 1ar gra&/ 1ui"t !or se"ected re&ort &arameters.

!!i"iate Guide

(ustomer Su&&ort

1ail! re$orts &rovide day;to;day statistics !or visits to t/e mar*et&"ace5 sa"es made5 &roduct views5 &ro!its made5 etc. ,o generate a dai"y re&ort5 s&eci!y t/e re&ort criteria. !ter you a&&"y t/e !i"ter5 t/e ta1u"ar dai"y re&ort dis&"ays t/e data com&"ying wit/ your criteria.

,o view detai"ed statistics !or eac/ day wit/in t/e se"ected &eriod5 c"ic* t/e &"us sign. Conversion re$orts a""ow you to com&are tota" views5 sa"es5 and conversion rates against a!!i"iate views5 sa"es5 and conversions !or eac/ o! your &roducts.

&eferral re$orts "ists a"" sources re!erring to your &roduct &ages and a""ow you to ana"y:e &er!ormance o! eac/ re!errer. ,o generate a re!erra" re&ort5 s&eci!y t/e re&ort criteria as descri1ed a1ove. ,/e re!erra" ta1u"ar re&ort immediate"y s/ows t/e data t/at corres&ond to your criteria. ,/e 5ie+s statistic counts t/e num1er o! times your &roducts were viewed t/roug/ a re!erring "in* ,/e 5isitors statistic counts t/e num1er o! visitors w/o came to your &roduct &ages t/roug/ a re!erring "in*. ,/e Conversion &ate statistic ca"cu"ates t/e ratio o! sa"es to visitors w/o !o""owed a re!erring "in*. ,o un!o"d a re&ort on a re!erring source5 c"ic* t/e &"us sign ne8t to its name.

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(ustomer Su&&ort

&efund re$orts &rovide an overview o! a"" re!und transactions5 inc"uding t/e tota" num1er o! sa"es and re!unds made wit/in a s&eci!ied &eriod and an overa"" re!und rate. Bui"d a re!und re&ort 1y a&&"ying t/e !i"ter as descri1ed a1ove. ,/e data com&"ying wit/ your !i"ter criteria are dis&"ayed in a ta1u"ar re&ort t/at s/ows identi!iers o! re!und transactions5 names and cost o! &roducts on w/ic/ re!unds were made5 &ayment &rocessors5 merc/ants5 and customers invo"ved in t/e transactions.

,o access t/e detai"s o! an order and &roductCsD associated wit/ a re!und transaction5 c"ic* 5ie+ 2rder in t/e a&&ro&riate re&ort entry. ,/e detai"s &age contains a &roduct ta1"e5 s/ows genera"5 1i""ing5 and &ayment in!ormation on t/e order5 and &rovides a "in* to t/e order;re"ated transaction.

!!i"iate Guide

(ustomer Su&&ort

M! Ca"$aigns re$orts s/ow in!ormation on a"" your &romotiona" cam&aigns inc"uding &romoted &roducts5 t/eir &rices5 commissions earned5 t/e current status o! eac/ cam&aign5 &romotion too"s and "in*s5 etc. 9ou can de"ete a!!i"iated &roducts 1y c"ic*ing t/e cross icon.

-ransaction re$orts &rovide detai"s o! a"" transactions conc"uded during t/e se"ected &eriod and com&"ying wit/ ot/er criteria you s&eci!ied in t/e re&ort !i"ter. ,/e ta1u"ar re&ort gives a date and e8act time o! eac/ transaction5 s/ows amounts &aid to a"" &arties to t/e transaction5 &rovides accounts used !or t/e &ayments5 etc.

7e!+ord re$orts s/ow t/e *eywords t/at your visitors used to !ind your &roducts t/roug/ searc/ engines5 counts sa"es generated using t/e *eywords5 visitors re!erred to your &roduct &ages 1y searc/ engines using t/e *eywords5 t/e num1er o! &roduct views5 and conversion rate.

Geywords in t/e re&ort are ordered 1y &o&u"arity. ("ic* t/e &"us sign ne8t to a *eyword to un!o"d a "ist o! searc/ engines t/at run a searc/ !or t/e *eyword and access *eyword statistics !or eac/ o! t/e engines. Geyword statistics a""ow you to $etermine most &o&u"ar terms 1y t/e num1er o! sa"es t/ey generated and t/e num1er o! visitors t/ey re!erred $iscover most success!u" com1inations o! *eywords and re!errers

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(ustomer Su&&ort

0 "romoting Clic*2Sell
9ou can re!er new users C!urt/er a"ternate"y ca""ed mem1ersD to ("ic*2Se"" and earn a commission on t/e revenue o! t/e system generated 1y re!erred mem1ers. In t/e

ro"ote Click2Sell section5 you can7 Read t/e &romotion and reward &o"icies ccess t/e sign;u& "in* o!!ered 1y t/e system !or re!erring users ,rac* &er!ormance o! your re!erred users

0.1 .iewing Clic*2Sell "romotion "olicies

,/e initia" &age o! t/e ro"ote Click2Sell section &rovides a genera" overview o! t/e &romotion &o"icies and &resents e8am&"es i""ustrating /ow t/e system rewards merc/ants and a!!i"iates !or re!erra"s and /ow re!erra" commissions are ca"cu"ated. ,o re!er new users to t/e system5 use t/e sign;u& "in* in t/e -ools !rame. 9ou can co&y t/e "in* 1y c"ic*ing t/e Co$! to Cli$/oard icon and &"ace it on any -,ML &age or send 1y e; mai".

0.2 .iewing Referred #embers

,o access t/e detai"s o! t/e registered mem1ers you /ave 1roug/t into t/e system5 go to t/e &eferred )sers su1section. "" re!erred mem1ers are "isted in a ta1"e t/at s/ows t/eir names5 sa"es made 1y t/e mem1ers acting as merc/ants or a!!i"iates5 t/e &ro!it you /ave earned5 contact e;mai"5 and t/e current status o! eac/ user5 w/ic/ can 1e eit/er Active or Inactive. 9ou can 3uic*"y !ind mem1ers registered wit/in a certain &eriod 1y a&&"ying t/e M! &eferred Me"/er !i"ter.

!!i"iate Guide

(ustomer Su&&ort

1 Customer Su((ort
I! you /ave any &ro1"ems or 3uestions concerning t/e wor* o! ("ic*2Se"" or need any assistance wit/ t/e system5 go to t/e Custo"er Su$$ort section w/ere you can do t/e !o""owing7

$irect"y contact ("ic*2Se"" sta!! wit/ any comments or 3uestions Searc/ !or an answer in !re3uent"y as*ed 3uestions Su1mit a su&&ort re3uest to t/e -e"& $es* team Browse !orum to&ics in t/e (oru" su1section (onsu"t user guides

1.1 Contacting Clic*2Sell

In t/e Contact )s su1section5 you can &ost your comments5 3uestions5 or suggestions using a s&ecia" !orm.

2i"" out t/e contact !orm and c"ic* Send.

1.2 Searc-ing for !nswers in 2re3uently !s*ed 4uestions

Re!erring to !re3uent"y as*ed 3uestions in t/e (.A.8. su1section may 1e t/e !astest way o! answering your 3uery. ,o !aci"itate t/e searc/ &rocess5 a"" 3uestions are organi:ed into categories.

1.

#anaging +el( 'es* Re3uests

,o contact t/e su&&ort sta!! t/roug/ t/e -e"& $es*5 go to t/e 3el$ 1esk su1section. I! you /ave more t/at one re3uest5 t/e initia" &age o! t/e su1section dis&"ays a ta1"e s/owing t/e state o! eac/ re3uest. 9ou can 3uic*"y !i"ter t/e "ist 1y re3uest state. In t/e 3el$ 1esk su1section you can7

Su1mit a re3uest =&date re3uest detai"s Re;o&en a reso"ved re3uest ("ose a re3uest 0iew re3uest reso"ution /istory

!!i"iate Guide

(ustomer Su&&ort

1. .1 +el( Re3uest 2low

-and"ing o! a re3uest invo"ves a num1er o! &rocedures descri1ed 1e"ow. #ac/ action on a re3uest c/anges t/e re3uest status. 9ou can view statuses o! your re3uests in t/e ta1"e. Once you /ave su1mitted a re3uest to t/e -e"& $es*5 it is assigned to a su&&ort sta!! mem1er and receives t/e 2$ened status. ,/e assigned sta!! mem1er can do one o! t/e !o""owing7 o o o o o Provide a so"ution to your re3uest and set its status to &esolved. s* !or additiona" detai"s and set t/e re3uest status to *eed More Info. ("ose t/e reso"ved re3uest i! you are satis!ied wit/ t/e res&onse. Re;o&en t/e reso"ved re3uest i! you are unsatis!ied wit/ t/e res&onse. Provide e8tra detai"s i! t/e sta!! mem1er re3uested more in!ormation !rom you.

Once t/e sta!! mem1er /as res&onded to your re3uest5 you can7

Note. 9ou can u&date or c"ose a re3uest w/enever you wis/.

1. .2 Re3uest +andling "rocedures

,o su1mit a re3uest 1. ("ic* t/e *e+ &e9uest 1utton. ,/e re3uest su1mission !orm a&&ears.

2. S&eci!y t/e su1Fect o! t/e re3uest and enter t/e re3uest in t/e te8t !ie"d. 3. Set t/e re3uest &riority5 w/ic/ can 1e .o+5 Mediu"5 or 3ig6. 4. ("ic* Su/"it. ,o u&date a re3uest 1. 2ind t/e su1mitted re3uest in t/e ta1"e. 2. Move t/e mouse cursor over t/e re3uired row unti" it is /ig/"ig/ted in green and c"ic*. ,/e re3uest detai"s &age o&ens. 3. =nder ctions5 se"ect Post a (omment. 4. In t/e te8t 1o85 enter t/e re3uired te8t. ,/en c"ic* Su/"it.

!!i"iate Guide

(ustomer Su&&ort

,o re;o&en a reso"ved re3uest 1. Se"ect t/e re3uest t/at you wis/ to re;o&en. 2. On t/e re3uest detai"s &age5 se"ect t/e &e:o$en radio 1utton under Actions. 3. dd t/e re3uired in!ormation in t/e te8t !ie"d.

4. ("ic* Su/"it. ,o c"ose a re3uest5 se"ect Close on t/e re3uest detai"s &age5 and c"ic* Su/"it. On t/e detai"s &age5 you can view t/e re3uest /istory t/at s/ows dates o! actions &er!ormed on t/e re3uest5 initia" &/rases o! res&onse messages w/ic/ te8t you can view in !u"" 1y c"ic*ing t/e &"us sign5 names o! res&onsi1"e &ersons5 and re3uest statuses.