SOLUTION INFORMATION

ORDER FULFILLMENT

For more information, contact:

Anders Bth SVP Sales anders.bath@ebuilder.com +46 (0) 73-358 60 15

How eBuilders Order Fulfillment solution complements your ERP system.

eBuilders Order Fulfillment cloud-based

The Transport Manager automatically processes orders into shipments based on solution is a natural extension to your configured routing, carrier, and rules. It ERP manufacturing functions and related creates the required shipping documents modules. Order Fulfillment is quickly for integrated carriers and sends electronic integrated because eBuilder has robust, standardized, and time-tested integrations bookings to the carriers. Status retrieval to all major ERP systems. Because Order and integration to order status and event history are also included. Fulfillment is delivered as a cloud-based The Network Optimization Manager, service, it requires no investment; we a state-of-the-art network process optiimplement it, you pay as you use it. The mization function, indexes process actors costs are accounted for as OPEX rather (such as warehouses, carriers, suppliers, than CAPEX. This is how eBuilder Order Fulfillment etc.) and optimizes the path through the complements and adds value to your exist- process based on specified business rules. It works in real time for each transaction, ing systems: providing optimization from end to end. At the operational level, the Order At the tactical level, the Process Manager manages the order flow, order Monitor gives the user real-time visibility content, and information validations; as across the entire order fulfillment process. well as the standard order fulfillment entities with their processes, events, and states. Exceptions (Service Level Agreement time The Order Manager web interfaces consist or condition based) are identified as they occur and are displayed in an interactive of order dashboards that, among other dashboard. The user can drill down to a things, provide the ability to cross-reference and search based on various criteria. more detailed view of a specific actor type (e.g., a hub or service center), and further

down to an individual order to view its details and content. At the strategic level (providing the global purview to complement your ERP system), eBuilder Order Fulfillments Business Intelligence Portal enables you to manage global network Key Performance Indicators follow trends, and analyze and identify bottlenecks. The eBuilder BI Portal is a strategic management service with an online tool designed to consolidate a very large amount of data collected from thousands of actors and systems around the world and turn it into simple, intuitive, and powerful decision-making material. Both inbound (buying) and outbound (selling) fulfillment are supported.

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SOLUTION INFORMATION

Order Fulfillment Benefits

Reduced Administrative Costs 30-70%: Automated dispatch/shipping process Automated proactive exception and Reduced Lead Times (10-50%)

Re engineered supply chain process

escalation management Automated supplier invoice control

Other Cost Reductions:

Central rules driven process Flexible service provider selection Reduced complexity Automated order, consolidation,

and document creation Customer order status and exception call/ email avoidance Performance based supplier payments Cloud Process service = no IT or license fees Improved asset utilization through realtime visibility and reporting

Improved Customer Experience

Online end-to-end visibility Proactive management and notifications Strategic business intelligence

Order Fulfillment Modules

Reduce costs

End-to-end control & visibility

Reduce lead times

Environmental benefits

Business Process

Intelligence Portal Monitor Operational Report Engine Track and Trace Notification Engine

Contract Asset

Manager Planning and Forecasting Admin Manager Order Manager Shipping Manager

Network

Optimization Engine Generation Engine Print Manager Inventory Manager Financial Manager
Document

Integration Web

Gateway Interfaces Mobile Interfaces POD and Document Archiving Manager

Extend your ERP to its full potential

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