Manish Kumar

MIG 1, 4G2 Greenwood Sonata New Town, Kolkata -700157 Home: +91 9674081080 E-mail: kumar.manish24@gmail.com

EXPERIENCE
TATA CONSULTANCY SERVICES LTD. Kolkata, IN Delivery Manager August 2013 Present Managed Export Standby Letter of Credit Department in Trade operation for EMEA Region and developed Key Operating Procedure for the functionality of the process. Conducted various training sessions within the Organization for smooth functioning of Trade Operations. Counseled Management to encourage team members to embrace new roles and responsibilities to foster synergy and interdependence in business unit. DEUTSCHE BANK GROUP Bangalore, IN Process Supervisor July 2010 March 2013 Managed Export Letter of Credit Department in Trade operation for German and European Region and developed Key Operating Procedure for the functionality of the process. Created VSM model for periodical review and analysis of the process to ensure efficiency of the team. Pivotal in establishing valued-associations of Bank with Leading Manufacturing companies of Germany by offering them fast track service of two hours of Turnaround Time. Conducted various training sessions within the Organization to develop Leadership Skills of team members. IGATE GLOBAL SOLUTIONS LTD. Bangalore, IN Senior Associate March 2009 July 2010 Guided Team to handle various Letter of Credit Products. Mentored associates to identify potential situations concerning Anti Money Laundering issues and ways to handle the same. Directed Team to perform meticulousness in financial transactions concerning US Compliance Norms and OFAC regulations. Advised Transition Team to facilitate migration of project to India. BANK OF AMERICA Gurgaon, IN Team Member March 2007 March 2009 Served as authorizer for different Transactions related to Letter of Credit for Import Department. Mentored new associates to handle different transactions and to create various trade forms for clients. Received Gold Spirit Award from on-shore unit for the specialized knowledge and skills. Successfully worked on project with Quality Management team to considerably reduce manual hours per annum from the Import LC Process. Influenced team towards trust development by conducting a training on Interpersonal Relationship. ESYS INFORMATION TECHNOLOGIES LTD New Delhi, IN Executive September2006 March 2007 Efficiently performed product management activities for European and Middle East Asia Region. Effectively coordinated with internal sales team to target potential markets of European and Asia Pacific region by maintaining a common database of customer ageing report and stock report on weekly basis

EDUCATION
PATNA UNIVERSITY Bachelor of Arts in English Literature NEW DELHI YMCA Post Graduate Diploma in Office Management INDIAN INSTTTUTE OF MANAGEMENT Executive Program for Young Managers (Part Time MBA) Bihar, IN June 1999 - June 2002 New Delhi, IN July 2006- July 2006 CALCUTTA, IN July 2007- November 2008

ADDITIONAL
Hobbies: Reading books on Psychology and Personal Development Volunteer Activities: Trustee, Orphanage Center, Sai Baba Trust Committee