WOU Student Handbook 2013

July 2013 Semester
Student Handbook
About this Handbook

This Handbook is issued based on the Regulations of the University under the provision of the Wawasan Open University Constitution. This Handbook is also accessible through the Wawasan Open University website. Students are advised to keep it for their reference. While every effort has been made to ensure accuracy, please note that information presented in the Handbook is subject to change without notice. Information is correct at the time of printing (July 2013).
Student Handbook
July 2013 Semester
2013 Wawasan Open University All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior written permission from Wawasan Open University. Wawasan Open University 54 Jalan Sultan Ahmad Shah, 10050 Penang, Malaysia. Fax: 04-226 9323 E-mail: enquiry@wou.edu.my
Contents
Introduction 6
Message from the Vice Chancellor Wawasan Open University Vision, Mission and Values Developmental Milestones Open Distance Learning in WOU The Organisational Structure of WOU Quality Assurance 6 8 8 8 10 11 13 Tutors and Tutorials Learning Management System Regional Centres, Regional Support Centres and Learning Centres Tun Dr. Lim Chong Eu Digital Library Information Technology Services 39 40 40 41 43
Assessment and Examinations Examination Instructions to Candidates Award of Undergraduate Degrees Award of Postgraduate Degrees Award of Postgraduate Diplomas Award of Graduate Diplomas Award of Graduate Certicates Rules and Regulations
Regulations for Admission, Registration and Maintenance of Status Regulations for Assessment and Examinations Regulations Governing Academic Integrity and Student Discipline Regulations for the Award of the Undergraduate Degrees Regulations for the Award of the Postgraduate Degrees Regulations for the Award of the Postgraduate Diplomas Regulations for the Award of the Graduate Diplomas Regulations for the Award of the Graduate Certicates Regulations for the Library Services Regulations for the Information Technology Services and Facilities
45 55 58 59 60 61 62 63
63 66 82 87 91 95 98 101 104 110
Academic Calendars and Principal Activities

Academic Calendars and Important Datelines
15
15
Programmes and Courses

Course Code School of Foundation and Liberal Studies School of Business and Administration School of Science and Technology School of Education, Languages and Communications Centre for Graduate Studies The Centre for Professional Development and Continuing Education
16
16 17 18 19 20 21 22
Administrative Procedures
Course Enrolment Auditing a Course Advisory Prerequisites Adding of Course(s) Dropping of Course(s) Withdrawal from a Course Deferment of Studies Withdrawal from the University Student Identity Card Change of Personal Particulars Change of Regional Centres Change in Programme of Studies
23
23 23 23 23 23 24 24 25 25 25 25 26
Advanced Standing / Credit Transfer Financial Information
27 Data Protection and Privacy Policy 31 Enquiries 119 Appendix I: Board of Governors 122 Appendix II: The Academic and Administrative Staff 123 Appendix III: Wawasan Open University Citation Guide 128 Appendix IV: Regional Centres, Regional Support Centres and Learning Centres 143 117
Fees 31 Micro Teaching Fee 35 Practicum Fee 36 Payment of Fees 36 Miscellaneous Fees 37 Methods of Payment 37 Financial Assistance 38 Refund Policies 38
Learning Support Services and Facilities

Course Materials
39
39
6 Student Handbook 2013
Introduction
Message from the Vice-Chancellor
Welcome to Wawasan Open University. I am delighted that you have chosen to study at Wawasan Open University. To all re-enrolled students, welcome back. You are now a member of our vibrant learning community that inspires learning and supports all-round personal development. WOU provides you with a unique learning environment to pursue your dream qualification. You are provided with flexibility in deciding what named qualification you wish to graduate with. You decide how long you wish to take to complete your studies. You may change your intended programme of study should your academic inclination change over time. Each semester, you enrol into two or more courses (subjects) and you pay the prevailing course fees for those enrolled subjects only. Course fees vary according to the level of study and the number of credits. Furthermore, you can skip a semester or two of your studies and continue again when you are ready. No fees are charged if you are on inactive status. It is important to remember that the total fees for any qualification vary depending on how long you take to complete your studies as the course fees are subject to periodic changes. More details are provided in the relevant pages of this handbook. With regard to recent developments in our University, WOU has achieved several significant new milestones in 2012. You may be pleased to know that our University achieved a Tier 5 or Excellent rating by the Ministry of Higher Education in the SETARA 2011 local university ranking exercise. On 24th November last year Tan Sri Dr Koh Tsu Koon was proclaimed as our first Pro-Chancellor. At the third convocation ceremony held on the same day, we graduated another batch of 365 students, out of which 265 were from the undergraduate programmes and another 100 from postgraduate programmes. The latter included the inaugural batch of 13 graduates from the Post-Graduate Diploma in Education programme. All these qualifications have been awarded full accreditation status by the Malaysian Qualifications Agency (MQA). I hope that the success of our WOU graduates, many of whom were admitted under the Open Entry system, will inspire you to work harder towards achieving your own graduation goal. At WOU, we are committed to providing you with a quality learning experience. This University works continuously to improve
the learning environment in order to better serve your needs. An increasing number of course materials with learning support aids are provided in the CD-ROM format to enrich the learning experience of our learners. The structure and content of the curriculum have been enhanced so that you are clear about the course and programme learning outcomes that you have to achieve in every course. Review of course contents takes place at appropriate frequency to ensure that WOU courses are up- to-date. We make the final examination dates for every course offered in the semester known to you at the time of registration to facilitate advanced planning. The University has made its administrative procedures friendlier. Our Online Assignment Submission (OAS) system has been made more convenient for use by you as well as your tutors. Both you and your tutors have also been provided with direct online access to the anti-plagiarism application Turnitin. This allows you and your tutors to check on the originality of your assignments before you submit them for marking by your tutors. The Universitys Moodle based multi-feature online Learning Management System (WawasanLearn) has been upgraded and likewise the Digital Library resources expanded to meet your learning needs. Do make best use of them. Like any institution of higher learning, WOU is also governed by the traditions, laws and regulations governing higher education in our country as well as the requirements of specific subject disciplines. This handbook takes into account all of the above and presents for your reference a set of rules and regulations. It is important that you familiarise yourself thoroughly with these rules and regulations.
Please make sure you keep this handbook within easy reach as you will have to refer to it for guidance from time to time. The information contained in this handbook is also available at WOUs Student Portal (http://my.wou.edu.my). Studying at Wawasan Open University on a self-directed basis requires strong motivation, commitment and discipline on your part. You have to take control of your study right from the beginning and diligently complete all assignments on time. You would need the support of your family, friends and employers. Our academic and administrative staff, regional counsellors and course tutors are there to help you in every way we can. However, success or failure depends ultimately on you. Hence you must be prepared to help yourself first. Otherwise little can be achieved. I wish you every success as a learner with WOU.
Prof. Dato Dr. Ho Sinn Chye Vice Chancellor Wawasan Open University
8 Student Handbook 2013
Wawasan Open University

Wawasan Open University (WOU) is Malaysias first private not-for-profit institution of higher learning dedicated to adult learners. It is a peoples university funded by the Wawasan Education Foundation and provides opportunities in tertiary education through open and distance learning.
Vision
We aspire to be a vibrant learning community that inspires learning, supports innovation and nurtures all-round personal growth.
Mission
We commit ourselves to the expansion of opportunities in higher education and to teaching excellence aimed at increasing the level of knowledge and scholarship among all Malaysians.
Values
We believe that you have the potential to develop to the fullest, in line with the cherished noble values that we all share. We believe in: Upholding high institutional standards Celebrating the diversity of our students Recognising our employees Valuing citizens and the community Academic freedom and fairness
Developmental Milestones
June 2002 Eight experts in open and distance learning prepare a detailed proposal for the establishment of an Open and Virtual University of Malaysia (OVUM). The report would later be submitted to the Foundation in February 2003. The late Yeap Chor Ees grandson, Dato Seri Stephen Yeap, announces that Homestead, the heritage Yeap family estate at Jalan Sultan Ahmad Shah, Penang, will be donated to serve as the main campus of the proposed virtual university. The Minister of Higher Education invites WEF to plan for the setting up of Wawasan Open University College (WOUC). With WOUC officially established, Tan Sri Dato Emeritus Professor Gajaraj Dhanarajan is appointed Vice Chancellor.
July
2003
January 2005 July 2005
January 2006
WOUC holds groundbreaking ceremony for the development of a new 12-storey tower to offer additional administration and academic space for WOUC on the 4-acre grounds of Homestead. WOUC is formally registered under the Private Higher Educational Institutions Act 1996. WOUC is granted university status by MOHE. Wawasan Open University (WOU) is officially established and registered. WOU is officially launched by then Minister of Higher Education, Dato Mustapa bin Mohamed. Inaugural intake of 720 students, the youngest 21, the oldest 71. WOUs main campus is officially launched by then Prime Minister of Malaysia, Tun Abdullah Ahmad Badawi. Tun Dato Seri Utama Dr. Lim Chong Eu is formally installed as WOUs first Chancellor. The Chancellor confers honorary degrees on two distinguished recipients, Professor Dr. Wichit Srisa-an and Dato Dr. Sharom Ahmat, at WOUs inaugural special convocation ceremony. Professor Dr. Wong Tat Meng is appointed as WOUs new Vice Chancellor. Inaugural Convocation.
June July August
2006 2006 2006
September 2006 January 2007 January 2008 November 2008
December 2009 October 2010
November 2011 Installation of Tun Dr. Lim Keng Yaik as Chancellor of WOU and 2nd Convocation Ceremony. June 2012 The Chancellor confers honorary degrees on Dato Sri Nazir Razak, Emeritus Professor Wang Gungwu and Mr R. Padmanathan at WOUs Special Convocation Ceremony. Professor Dato Dr Ho Sinn Chye succeeds Professor Dato Dr Wong Tat Meng as Vice Chancellor of WOU. Tan Sri Dr Koh Tsu Koon is proclaimed Pro-Chancellor of WOU, and 3rd Convocation Ceremony.
October 2012 November 2012
10
Student Handbook 2013
Open Distance Learning in WOU

Open Distance Learning (ODL) is an education system where there is a separation of teachers and students by space and/or time. With ODL, where, when, how and what you study are no longer predetermined by the course you choose. You tailor your own timetable to fit in with your lifestyle, and you decide the technology that best suits your way of learning. Instead of large, impersonal lectures, you can study in the comfort of your own home and use online communication, read printed materials, embark on teleconferencing and learn through audio or video broadcasting. And if you have a problem you cannot solve on your own, your personal tutor will be available for regular tutorials, counselling or troubleshooting assistance. Graduates of Wawasan Open University (WOU) would have developed and enhanced important personal traits to become well-rounded persons ready to increase their productivity and employability through a lifelong learning culture. WOU graduates will demonstrate the following characteristics: Highly committed and responsible WOU graduates are highly committed and responsible individuals who can take control of their own progression. Dedicated WOU graduates are dedicated goaloriented individuals who appreciate the need to continuously upgrade their knowledge and skills to remain competitive. Possess multitasking skills WOU graduates are competent in performing a wide variety of tasks. They are able to prioritise and juggle between job, personal and family commitments. Motivated WOU graduates are motivated self-starters, with the ability to complete assignments, adapt to changes in the dynamic environments and thrive on challenges. Forward thinkers WOU graduates are capable of stretching their thoughts and ideas into new territories to innovate and be creative. Team players WOU graduates appreciate the importance of teamwork and cooperation in the work environment.
The Organisational Structure of WOU

Senate
Board of Governors
Vice Chancellor Board of Management
Assistant Vice Chancellor (Academic Support)
Deputy Vice Chancellor (Academic)
Deputy Vice Chancellor (Operations)
Director of Educational Technology & Publishing
Director of Library & Library Services
Director of Directorate of Quality Assurance & External Relations
Deans/Director SFLS SST SELC SBA CGS
Registrar
Professional Development and Continuing Education (PACE)
Director of Finance
Director of Human Resources
Director of Regional Operations & MARCOM
Director of General Services & Administration
Head of Information Technology Services
Director of Institute of Research & Innovation
Internal Audit Senior Manager Academic Staff & Tutors
Institute of Research & Innovation*
Centre for Dialogue*
Centre for the Arts*
SFLS SST SELC SBA CGS
School of Foundation and Liberal Studies School of Science and Technology School of Education, Language and Communications School of Business and Administration Centre for Graduate Studies
*to be established
11
12
The Organisational Structure of WOU

The Board of Governors (BoG) as the supreme body of the University has overall control over the policies of Wawasan Open University. The BoG as constituted in compliance with the requirement of the Ministry of Higher Education, comprises a Chairman, all member of the Board of Directors, the Chief Executive, a professorial staff member elected by Senate and two persons from within or outside the University who are deemed to have the knowledge and experience to assist the BoG. (Please refer to Appendix I for a list of incumbents of the BoG.) The University is managed by the Vice Chancellor, Professor Dato Dr. Ho Sinn Chye, who is also the Chief Executive Officer. The Vice Chancellor is responsible for all aspects of academic and administrative operations of the University. He is supported by two Deputy Vice Chancellors who are responsible for Academic and Operational functions; an Assistant Vice Chancellor for Academic Support and a Senior Manager who is responsible for Internal Audit Control. The Directorate of Quality Assurance and External Relations was set up in February 2013 to serve as the secretariat to the Senate Committee on Quality Assurance, Teaching and Learning [QATL] and to strengthen external relations with Government bodies, in particular, the Malaysian Qualifications Agency (MQA) and Ministry of Education (MOE). WOU has four academic schools. These are the School of Foundation and Liberal Studies (SFLS), the School of Business and
Administration (SBA), the School of Science and Technology (SST) and the School of Education, Language and Communications (SELC) all of which are located in the Penang main campus. Each School is headed by a Dean who is responsible to the Deputy Vice Chancellor (Academic) for the academic administration of the Schools. The academic staff in each School comprises Professors, Associate Professors, Senior Lecturers and Lecturers. The academic staff members are recruited from universities and private institutions of higher learning, both local and overseas, as well as from the industry based on the specialist knowledge required for teaching specific courses and abilities in open distance teaching. The Centre for Graduate Studies (CGS) is headed by a Director who is responsible for providing academic and administrative stewardship in the development of the Universitys postgraduate education and research programme. The Centre for Professional And Continuing Education (PACE) which is coordinated through the office of the Vice-Chancellor, extends the learning resources of WOU beyond the Universitys distance learning environment by delivering high quality short courses and training programmes to meet the continuing professional development needs of the business world and civil society. The academic schools are supported by the academic support and administrative departments. Please refer to Appendix II for the Academic and Administrative Staff.
13
Besides providing access to courses, WOU also engages the larger community in the following three ways: Generating knowledge through the Institute of Research and Innovation Establishing a Centre for Dialogue to create and manage a platform for Malaysians to meet and dialogue on matters of interest to the nation. Creating a Centre for the Arts where dance, music and plays will be presented at the theatres located within WOUs Main Campus.
Quality Assurance
WOU aims to be amongst the leading providers of open distance learning in the region. It proposes to achieve this through the quality of its learning products, services, staff, governance and institutional culture. Quality assurance in WOU is based on a system of internal and external peer scrutiny. Internally, quality assurance is implemented through: Schools Boards Management Board Quality Assurance, Teaching and Learning Committee Senate Board of Governors External peer review is conducted through: External Academic Peer Groups (APG) for each academic School which review and advise on the curriculum especially in the development of new programmes and courses An External Course Assessor (ECA) system which ensures that each course (developed by a team of specialists that includes
instructional designers / technologists, academic content experts and language editors) is peer assessed during its development by an experienced external subject expert with respect to relevance, appropriateness, depth and treatment to ensure that it meets acceptable standards used in reputable Universities. An External Examiner (EE) system which ensures parity of standards with internationally accepted benchmarks. An External Programme Assessor (EPA) evaluates the entire degree programme and its delivery system once every three or four years to ensure that the institution continues to maintain the academic rigor and high standards required of the programme Malaysian Qualifications Agency (MQA) programme accreditation and periodic external institutional reviews to assess the entire organisation for relevance, effectiveness, and efficiency of its quality assurance systems and processes. WOU is committed to designing and transforming curricula that are relevant to adult learners. The course materials that are produced and the learner support systems that we have in place are subjected to rigorous internal and external reviews and audits. Our Quality Assurance focuses on the following major areas: a) Course design, development and production b) Course delivery and student support c) Student assessment and award d) Staff Development e) Programme Accreditation f ) Research, Development and Community Service
14
In all of the major areas, we have designed protocols guided by the Malaysian Qualifications Agency (MQA) criteria and guidelines that apply to tertiary education. Th e insights and advice provided by our International Advisory Board (made up of renowned Open and Distance Learning experts from around the world) serve to ensure that the quality of our programmes comply with international benchmarks and good practices that are applicable to Open and Distance Learning providers.
In common with other established distance teaching institutions, assurance of quality in WOU is not limited to just the academic elements. The University has in place systems for quality assurance in all aspects of its operations. The Management Board has also designed, developed and implemented operational protocols for the maintenance of high quality support systems that reflect international good practice.
15
Academic Calendars and Principal Activities

Each academic year consists of two (2) semesters of 21 weeks each. During each semester, you are advised to attend five (5) tutorial sessions. These tutorial sessions are held during weekends (Saturday and Sunday) throughout all the Regional Centres in Malaysia except Kelantan, which are held on Fridays and Saturdays instead. Generally, at the end of the course, there will be a final examination conducted at designated examination centres.
Academic Calendars and Important Deadlines

Undergraduate & Postgraduate Programmes In general, the Principal Activities deadlines for Undergraduate and Postgraduate programmes are as follows: Principal Activities Remarks Enrolment & Reenrolment From the first day of Week 11 of the previous semester till one (1) week before the commencement of the current semester Normal Fees Payment made from the first day of Week 11 of the previous (with Early Bird Incentive) semester till 1 month before the deadline of registration Normal Fees Payment made 1 month before the deadline of registration (without Early Bird Incentive) till the last day of Week 1 of current semester Late Fees Penalty is charged for late payment from first day of Week 2 of the current semester onwards Distribution of course materials One (1) week before and one (1) week after commencement of the semester (upon payment of fees) Last Day to Add Course - new students One (1) week before the commencement of the semester - continuing students One (1) week after the commencement of the semester Last Day to Drop Course By the 9th week of the semester Last Day to Withdraw from By the 16th week of the semester a Course with a W grade Last Day to apply for Deferment of Studies By the last day of Week 18 of the current semester For other important dates and deadlines, including tutorial dates, TMA submission deadlines, refund deadlines, etc., please refer to the Student Portal.
16
Programmes and Courses

At present, Wawasan Open University is offering 1 doctorate programme, 6 master degree programmes, 2 postgraduate diploma programmes, 25 undergraduate degree programmes, 8 graduate diploma programmes and 2 graduate certificate programmes. The breakdown of the programmes offered by the Schools/Centre are as follows:
School PhD Master Postgraduate Undergraduate Graduate Degree Diploma Degree Diploma SBA 2 1 9 5 SFLS 2 SST 2 12 3 SELC 1 1 2 CGS 1 1 Total 1 6 2 25 8 Graduate Certificate 2
Course Code
The course code adopted is an eight character coding system which incorporates a 3-letter and 5-digit structure. The specification for the eight character coding system is shown below.
W L A 1 0 1 / 0 3
1st Letter Represents School,
e.g., e.g., W = SFLS LA = MPW courses T = SST BF = Banking & Finance B = SBA EC = Electronic Commerce E = SELC BM = Basic Major
2nd & 3rd Letters Identifies the nature of the course,
1st Digit Level of the course,
e.g., 1 = Lower 2 = Middle 3&4 = Higher 5/6 = Postgraduate
2nd & 3rd Digits Course serial number.
4th & 5th Digits Indicates the credit hours.
All courses under the Bachelor of Arts in Liberal Studies (Hons) programme will begin with the letter-L except for courses taken from other Schools and programmes.
17
School of Foundation and Liberal Studies

In line with the principle of life-long learning and the belief that the main purpose of education is to produce well-rounded and balanced individuals whose potential is developed to the fullest extent possible, the School of Foundation and Liberal Studies (SFLS) is offering the Bachelor of Arts (Hons) in Liberal Studies and Bachelor of Arts (Hons) in Psychology degree programmes. The BA (Hons) in Liberal Studies programme gives learners the flexibility to enrol in a range of courses across various disciplines (currently Social Sciences and Humanities clusters*). Learners are required to complete the general education courses in liberal studies. They are then given the option to select elective courses from at least any two clusters. The programme is aimed at widening their horizons as well as developing their academic knowledge and intellectual ability necessary for critical and analytical thinking and understanding human life and society. These courses will also enable learners to communicate and express themselves effectively as well as to anticipate and solve unexpected problems. The BA (Hons) in Psychology degree programme has been designed to meet the needs of working adults in various industries. It will better equip them for challenges in a demanding global environment. The programme comprises a range of courses in psychology which will provide learners with foundation knowledge, understanding and skills that would enhance their positions in their working environment. The study of psychology gives individuals an edge in understanding and dealing with people and challenges in an increasingly diverse and complex world. Depending on the nature of their work and career pathways, the programme also provides opportunities for them to pursue further studies for their personal and professional advancement. These include masters and doctorate programmes in the various fields of psychology. Besides the BA (Hons) in Liberal Studies and BA (Hons) in Psychology degree programmes, SFLS also conducts a Headstart Programme to enhance learners readiness for tertiary study before they embark on degree programmes at the University. * Other clusters/disciplines will be included at a later date.
18
School of Business and Administration

The School of Business and Administration (SBA) offers nine (9) undergraduate degree programmes, five (5) graduate diploma programmes and two (2) graduate certificate programmes that reflect its aims to develop and disseminate contemporary business and management knowledge to fulfill the needs of the business community and government. The list of undergraduate programmes offered is as follows: Bachelor of Business (Hons) in Accounting Bachelor of Business (Hons) in Banking and Finance Bachelor of Business (Hons) in Business Information Systems Bachelor of Business (Hons) in Logistics and Supply Chain Management Bachelor of Business (Hons) in Management Bachelor of Business (Hons) in Sales and Marketing Bachelor of Business (Hons) in (Corporate Administration) Bachelor of Business (Hons) in Entrepreneurship and Small Business Management Bachelor of Management(Hons) in Psycholology Graduate Diploma in Banking and Finance Graduate Diploma in Business Accounting Graduate Diploma in Corporate Administration Graduate Diploma in Sales and Marketing Graduate Diploma in Supply Chain Management Graduate Certificate in Business Management Graduate Certificate in Logistics Management Bachelor of Business (Hons) in Accounting, Bachelor of Business (Hons) in Banking and Finance, Bachelor of Business (Hons) in Business Information Systems, Bachelor of Business (Hons) in Logistics and Supply Chain Management, Bachelor of Business (Hons) in Management and Bachelor of Business (Hons) in Sales and Marketing were granted full accreditation during February - March 2011 by the Malaysian Qualifications Agency (MQA). Graduate Certificate in Logistics Management, Graduate Certificate in Business Management, Graduate Diploma in Supply Chain Management, Graduate Diploma in Business Accounting, Graduate Diploma in Sales and Marketing were granted full accreditation during October December 2012 by the Malaysian Qualifications Agency (MQA). The School obtained recognition and endorsements from professional bodies which grant exemptions for many courses or at different levels in their professional examinations for SBA graduates. Bachelor of Business (Hons) in Accounting is recognized by Institute of Chartered Accountants of England and Wales (ICAEW), Association of Chartered Certified Accountants (ACCA), Chartered Institute of Management Accountants (CIMA), Certified Public Accountants (CPA), Australia and the Malaysian Institute of Accountants (MIA). Similarly,
19
Bachelor of Business (Hons) in Corporate Administration is recognized by the Malaysian Institute of Chartered Secretaries and Administrators (MAICSA). SBA also offers two (2) postgraduate degree programmes in collaboration with the Commonwealth of Learning based in Canada and one (1) postgraduate diploma programme. The list of postgraduate programmes offered by the School is as follows: Commonwealth Executive Master of Business Administration (CeMBA) Commonwealth Executive Master of Public Administration (CeMPA). Postgraduate Diploma in Business Administration. Malaysian Qualifications Agency (MQA) granted full accreditation to the CeMBA programme in April 2010 and the CeMPA programme in February 2011.
School of Science and Technology

The School of Science and Technology (SST) offers eleven (11) undergraduate degree programmes and three (3) Graduate Diplomas. The programmes offered are as follows: Bachelor of Technology (Hons) in Computer Systems and Networks Bachelor of Technology (Hons) in Computing and Intelligent Systems Bachelor of Technology (Hons) in Electronic Commerce Bachelor of Technology (Hons) in Electronics Bachelor of Technology (Hons) in Construction Management Bachelor of Technology (Hons) in Software Engineering Bachelor of Technology (Hons) in Information Systems Bachelor of Technology (Hons) in Database Management Bachelor of Technology (Hons) in Networks and Data Communication Bachelor of Technology (Hons) in Telecommunications Bachelor of Technology (Hons) in Multimedia Design Graduate Diploma in Database Management Graduate Diploma in Electronics Graduate Diploma in Telecommunications
The following Bachelor of Technology (Hons) programmes require students to undertake a three (3) months industrial training attachment* in industry relevant to their studies. Bachelor of Technology (Hons) in Software Engineering Bachelor of Technology (Hons) in Information Systems Bachelor of Technology (Hons) in Database Management
20
Bachelor of Technology (Hons) in Networks and Data Communication Bachelor of Technology (Hons) in Multimedia Design However, students working in relevant industries may be exempted# from industrial training. SST also offers two (2) masters degree programmes: Master of Business Administration in Construction Management Master of Business Administration in Manufacturing and Production Management. These postgraduate programmes are coordinated by the Centre for Graduate Studies. * Students must make arrangements by themselves with their current employers in order to make time to undertake the teaching practicum internship or industrial training whichever applicable. For whatsoever reasons, failure to secure the time to undertake the teaching practicum internship or industrial training is the sole responsibility of the student and the University shall bear no liability in this matter. However, the University may assist by providing supporting letter to students seeking training placement. # Terms and conditions apply and subject to the discretion of the University.
School of Education, Languages and Communications

The School of Education, Languages and Communications (SELC) was set up to support the University in its efforts to increase the level of knowledge and scholarship in the broad areas of education, languages and communications by developing and delivering programmes leading to the award of degrees and qualifications at the undergraduate and postgraduate levels. SELC plays a crucial role in enhancing the knowledge and skills of people in the field of education through the offering of professional development programmes, as well as programmes in the areas of language studies and communications. This caters to the increasing needs of the industry and corporate world. SELC offers a Bachelor of Education (Hons) in Primary Education and a Postgraduate Diploma in Education. The Bachelor of Education (Hons) in Primary Education is targeted at in-service teachers with a Certificate or Diploma qualifications in teaching wishing to earn a degree as well as suitably qualified candidates who want to earn a degree and professional qualification in teaching at the primary school level. The Postgraduate Diploma in Education programme is open to graduates from any disciplines who want a professional qualification in the field of education. Another programme, the Bachelor of Arts (Hons) in English Studies (BAES) aims to meet market needs of students who are competent and proficient in the English language with an
21
overall understanding and knowledge in the field of English Studies. The TESL strand of the BAES programme will provide students an opportunity to qualify to teach in schools. Students who intend to pursue studies in the Postgraduate Diploma in Education, Bachelor of Education (Hons) in Primary Education (except those who already possess a Teaching Certificate or a Diploma in Education) and Bachelor of Arts (Hons) in English Studies programmes (TESL strand only) are required to undertake a six (6) weeks intensive teaching practicum at schools/educational institutions approved by WOU*. The teaching practicum internship is compulsory in order to satisfy the graduation requirements of the programmes. SELC, in collaboration with the Centre for Graduate Studies, also offers postgraduate programmes: MEd, MPhil, and (PhD) from July 2012. The M.Ed is a taught programme with an Education Project component. Currently it offers the Teaching English as a Second Language as a Specialisation. M.Phil and Ph.D. are research-based programmes. SELC is working towards providing a strong positive presence in the field of education, languages and communications, both in Malaysia and around the world. * Students must make self arrangements with their current employment in order to make time to undertake the teaching practicum internship. For whatsoever reasons, failure to secure the time to undertake the teaching practicum internship is the sole responsibility of the student and the University shall not bear any liability in this matter. # Terms and conditions apply and subject to the discretion of the University.
Centre for Graduate Studies

The Centre for Graduate Studies (CGS) was established in 2007 and is primarily responsible for coordinating and managing all activities related to the implementation of postgraduate programmes at WOU. The Centre provides a structure and leadership to support WOUs expanding commitment to promoting graduate studies and continuing education in partnership with all Schools in the University, as well as with co-researchers from participating institutions and private-sector agencies outside the University. The Centre now offers nine (9) postgraduate programmes developed by the School of Business and Administration, School of Science and Technology and School of Education, Languages and Communications. These programmes are: Ph.D in Arts and Humanities
22
M.Phil in Arts and Humanities Commonwealth Executive Master of Business Administration (CeMBA) Commonwealth Executive Master of Public Administration (CeMPA) MBA in Construction Management MBA in Manufacturing and Production Management Master of Education Postgraduate Diploma in Education Postgraduate Diploma in Business Administration
Centre for Professional Development and Continuing Education (PACE)

PACE serves as a bridge between the University and the community at large. The Centre extends the learning resources of Wawasan Open University (WOU) beyond the Universitys distance learning environment by delivering high quality short courses and training programmes to meet the continuing professional development needs of the business world and civil society. PACEs programmes are designed and delivered in collaboration with academic colleagues from the University, professional bodies outside as well as through its own trainers. Should you require further information, please contact your nearest Regional Centre.
23
Administrative Procedures
Course Enrolment
A variety of courses is offered every semester. To maintain your status as an active student and to benefit from the learning support services, you are required to enrol in at least ONE (1) course per semester. Students may enrol in courses for the subsequent semester starting from week 11 of the current semester until one (1) week before the commencement of the subsequent semester. The University will try to accommodate as many students as possible for each course offered. However, for certain courses, a limit of numbers may apply. You are advised to adhere to the deadline of the course re-enrolment to facilitate the smooth arrangement of tutorial services and distribution of course materials. In a semester, the maximum course load must not exceed four (4) courses or 15 credits, whichever is lower. Please note that for each credit hour, your study time per week would be an average of two (2) hours. Therefore, if you were to register for a 5-credit hour course, you would need to allocate an average of 10 hours of study weekly, in addition to the time required for face-to-face tutorial sessions. When you audit a course, you will not be required or permitted to submit any assignment or sit for the final examination. Hence, no grade will be reflected for the audit course in the transcript and no credits will be awarded for the said course. Under no circumstances will students be permitted to change their audited course to a creditbearing course or from a credit-bearing course to an audited course.
Advisory Prerequisites
Advisory Prerequisites are courses that you are advised to undertake and pass to acquire the necessary knowledge and skills prior to taking higher level courses. For the latest advisory prerequisites, you are advised to check with the University authorities.
Adding of Course(s)
You can apply to add a course using the Application for Adding of Course(s) form. For new students, the deadline to add a course is one (1) week before the commencement of the semester while for continuing students, it is one (1) week after the commencement of the semester. For any adding of course(s), the tuition fees will depend on the credit hours as well as the level of the course(s).
Auditing a course
For your pursuit towards personal enrichment and enhancement of knowledge, you may choose to audit any course except project, thesis, residential courses and teaching practicum. Students auditing a course will be provided with relevant support services i.e. participation in tutorial classes, course materials, access to LMS and Digital Library.
Dropping of Course(s)
You may apply to drop a course using the Application for Dropping of Course(s) form. The deadline to drop course(s) is by the 9th week of the semester. Courses officially dropped by the stipulated deadlines will not be recorded on the students academic record.
24
Withdrawal from a Course

To withdraw from a course, you will need to fill up the Application for Course Withdrawal form. A course withdrawal process is undertaken should you miss the drop course deadline and are unable to proceed with the course final examination. The last day to withdraw from a course is by the 16th week of the semester. If students apply for withdrawal from a course, the course will still appear in the students permanent academic record but with a W grade (withdrawal with permission). If you do not undertake the final examinations of the course that you fail to withdraw, you will receive a grade F (Fail) for that particular course.
for the course(s) which have been deferred can only be retained until the next immediate presentation of the same course(s). Similarly, study grant and merit scholarship awards are only valid for the semester in which it is offered and therefore, it cannot be deferred or transferred to subsequent semesters. The fees (e.g. tuition, lab, microteaching, etc.) for the deferred course(s) are not transferable to remit payment for other course(s) or other fees. Once the approved deferment period lapses, all associated assignments/ requirements grades and fees will be forfeited. Furthermore, should there be an increase in fees for the same course(s) when you return to study, the new fees will apply and any difference shall be borne by the student. For approved deferment cases, the deferment Resource and Services (R&S) Fee cannot be carried forward to the next semester. The following policy applies for Teaching Practicum Internship Fee: If you defer studies by the last day of Week 9 of the semester, this fee can be retained until the next immediate presentation of the same course. If you defer studies after the last day of Week 9 of the semester, this fee would need to be forfeited and you are required to pay the Teaching Practicum Internship Fee again when enrolling for the same course in the next immediate presentation. If your deferment is approved, ALL TMA grades, whether PASS or FAIL, for the deferred courses shall be retained and reinstated when you return to study during the approved period of deferment.
Deferment of Studies
Students who have completed a number of courses but wish to defer their studies may apply for deferment using the Application for Deferment of Studies form. The last day to defer is by the 18th week of the semester. While applying for deferment you should continue with your studies until formal approval is obtained from the University. Each approval for deferment will lapse upon the next immediate offering of the same course(s). However, this is not applicable for the Project Courses which deadline of submission remains the same. Any TMA grades (if applicable) and/or tuition fees, lab fees and microteaching fees
25
At the point of deferment (i.e. date of receipt of deferment form), all FAIL grades obtained due to non-submission of TMA will also be retained and re-instated when you return to study. Therefore, your deferment (if approved) cannot be used to revise that Fail grade and you are not allowed to re-submit those TMA upon returning to study.
student card within two weeks after the commencement of the semester, must inform their Regional Centre immediately for requisition of the card. A Student Identity Card will be issued once only at the point of admission. If you have lost or damaged your Student Identity Card, it is your responsibility to report it to your Regional Centre immediately for a replacement. You can apply for replacement using the Application for Replacement of Student Identity Card form and an administrative fee will be levied.
However, the School offering the course has the discretion to decide whether you will be required to submit the assignments/ requirements again upon resuming studies later.
Withdrawal from the University

Students who intend to discontinue their programme of studies at the University for physical, emotional, financial, family, health, or other non-academic reasons have to write in formally to withdraw from the University using the Application for Withdrawal from the University form. They are required to settle all financial obligations with the University and return all University property in the process. You may view your personal particulars via Student Portal at http://www.wou.edu.my. If you need to update your personal particulars, you may request the University to make the necessary amendment by completing the Amendment of Personal Particulars form.
Change of Personal Particulars
Change of Regional Centres

If for any reason, you intend to change your Regional Centre (e.g., relocation of work), you will need to fill in the Application for Change of Regional Centre form. This will ensure that a continuous service is provided to you at your new Regional Centre. Once your application to change Regional Centre is approved, a new Student Identity Number will be issued to reflect the change. You are required to apply for replacement of Student Identity Card using the Application for Replacement of Student Identity Card form and an administrative fee will be levied.
Student Identity Card

A Student Identity Card will be issued upon the payment of all relevant fees, submission of relevant documents to support the application for admission into WOU and fulfilling the entry requirements. All students are strongly advised to carry along their Student Identity Card with them at all times in order to access the facilities available at the Regional Centres or Main Campus. New students who have not obtained their
26
Change in Programme of Studies

In WOU, you are permitted to change your intended programme of study on condition you fulfil the requirements of the said programme. To do so, you will need to complete the Application for Change of Programme of Studies form. All administrative forms are obtainable from the Regional Centres or can also be downloaded from the Student Portal. Completed forms should be submitted to the Registry through your Regional Centre. Telephone, email or fax requests are not accepted. For further details on the rules and regulations for admission, registration as well as maintenance of status, please refer to Regulations for Admission, Registration and Maintenance of Status.
27
Advanced Standing / Credit Transfer

In recognising prior learning, an Advanced Standing system has been established to facilitate the granting of credit transfer from the students previously acquired qualifications into their intended WOU programmes. All WOU undergraduate and postgraduate students can apply for the consideration of Advanced Standing. Undergraduate programmes (i.e. bachelors degree, graduate diploma and graduate certificate) The credentials to support the application for Advanced Standing should preferably be accredited by the MQA. However, Malaysian qualifications obtained prior to the setting up of Lembaga Akreditasi Negara (LAN) or professional qualifications offered by recognised institutions / professional bodies may also be considered on a case-by-case basis. Postgraduate programmes The credentials to support the application for Advanced Standing must at least be or above the postgraduate level or equivalent and accredited by the Malaysian Qualifications Agency (formerly also known as LAN) or an equivalent National Accrediting Agency. Malaysian qualifications obtained prior to the setting up of Lembaga Akreditasi Negara (LAN) or professional qualifications offered by recognised institutions / professional bodies may also be considered on a case-by-case basis. Types of Credit Transfer 1. Block Credit Transfer (BCT) A block of unspecified credits awarded for the presented qualification may be used to reduce the number of credits required to fulfill the graduation requirements of a WOU Award. In such cases, WOU will specify the remaining courses (via a top-up list) that must be successfully completed to fulfill the graduation requirements of a named Award. The presented qualification used to apply for BCT should be a completed credential. 2. Specific Credit Transfer (SCT) The transferred credits are awarded against the need to successfully complete specific courses in the intended WOU programme requirements on a course-by-course basis. The presented qualification used to apply for SCT should not be a completed credential. Incomplete qualifications that are still being actively pursued are also not allowed for SCT application. To qualify for SCT, there must be at least 70% match in both syllabus and level between the presented course and the intended course. No credit transfer may be allowed for project-type course.
28
How to Apply? You can apply for credit transfer by completing the Application for Advanced Standing/Credit Transfer form [A-AS] once you have formally registered as a WOU student. An application fee will be imposed upon every application for Advanced Standing/Credit Transfer. The Advanced Standing application fee is non-refundable regardless of the outcome of the application. How to Claim Credit Exemption(s)? Students who are eligible for exemption will be issued an offer letter for credit exemption(s). Student must claim the exemption credits by paying the exempted credits claim fee accordingly within the stipulated timeframe (i.e. one year from the date of the offer letter). For further details on the terms and conditions, please refer below. For further details on the Advanced Standing fees, please refer to page 29. Applications for Advanced Standing are opened twice a year and, results are usually released before the start of the semester. However, applications for Advanced Standing for precedent cases are allowed throughout the year and results can be released within two (2) weeks upon receipt of complete documentation and fees. Precedent cases are cases where the presented qualifications have been evaluated and approved by the University previously. Students may make an appeal against the Advanced Standing results offered to them by completing the Appeal against Advanced Standing Results form [A-AR]. A non-refundable appeal fee is imposed. Appeal submission exceeding 3 months from the date of the offer letter for credit exemption will not be entertained. Terms and Conditions for Claiming Credit Exemption(s) 1. The credit exemption offer will lapse if credits are not claimed within the period of one (1) year from the date of the offer letter. Please be advised that unclaimed credits at the end of the offer period shall not be awarded to students. 2. After the one (1) year period has passed, the offer / unclaimed credits have lapsed and re-application is necessary. A non-refundable re-application fee is imposed. Please also note that the policies for course exemptions and Advanced Standing fees (including application fee, Exempted Credits Claim Fee, reapplication fee, etc) are subject to review and may change from time to time. Therefore, at the point of re-application, the latest policies on the course exemptions and Advanced Standing fees shall apply accordingly.
29
3. In order to claim the course(s) exemption, students are required to submit the duly completed Credit Exemptions Claim Form together with the necessary payment(s) at the Regional Centre. 4. If necessary, students may claim their credits in instalments but a maximum of two (2) instalments only are allowed within the offer period. 5. Exempted credits can be fully or partially claimed but it must be for a full course e.g. 3-credit course(s) or 5-credit course(s). Any claim for a partial course is not allowed. 6. Please note that the offer letter is not the official Advanced Standing Results Notification Letter. The official Advanced Standing Results Notification Letter is the final confirmation of your claimed and exempted credits together with a Top-up List of courses that students are still required to complete for the same intended degree programme. 7. Please be advised that an official Advanced Standing Results Notification Letter will be issued to students only after they have fully claimed the offer or after the second and final instalment is performed or after the offer has lapsed (i.e. passed the stipulated one year period), whichever comes first. 8. In the event the intended degree programme is changed, students are required to re-apply for a new credit transfer for their new intended degree programmes. A non-refundable reapplication fee is imposed. 9. Students are advised not to enrol for courses which they are claiming for credit transfer until the results of the application are known. If they do so, they are reminded that there shall be no refund of fees for course(s) which are offered exemption later. As such, students are reminded to exercise their own discretion whether to drop/withdraw the exempted course(s) that they are currently pursuing this semester or may have enrolled for next semester (if any). Please be advised that all terms and conditions regarding the dropping/withdrawal of course(s) and the associated refund policies of the University will still apply. 10. Please take note that if students decide to continue to pursue the course(s) which are offered exemption, the course(s) and their eventual results would be reflected in the academic transcript and be used in the calculation of the GPA/CGPA. 11. Course(s) that has/have already been completed (whether in current or past semesters) are not allowed to be dropped/withdrawn.
30
Advanced Standing Fees The Advanced Standing fees imposed are depicted in the following table. Advanced Standing Fees (a) BCT Application Fee (b) SCT Application Fee (c) Exempted Credits Claim Fee (i) Undergraduate studies (ii) Postgraduate studies (d) Appeal fee (e) Re-application Fee Note: All Advanced Standing fees are non-refundable. For further details on WOU Advanced Standing/Credit Transfer, please consult the academic counselors in the Regional Centres or refer to the WOU website (http://www.wou.edu.my). Amount (RM) 100/application 100/application 30/credit exempted 60/credit exempted 50/application 100/application
31
Financial Information
Fees
A Processing and Administrative fee (P & A) is levied when you first enrol for an intended programme with the University. The P & A fee covers the costs of processing your application. The P & A fee is currently RM100 except for Master of Philosophy and Doctor of Philosophy where the P&A is RM200 per semester. It is non-refundable. A Resource and Services fee (R&S) is charged for each semester in which you are an active student with the University. The R&S fee defrays some of the cost of providing services for your studies. The R&S fee is currently RM150 per semester except for Master of Philosophy and Doctor of Philosophy where the R&S is RM200 per semester. Tuition fees are payable every semester. Due to the flexible nature of the Universitys programmes, your tuition fees depend on the number of courses for which you enrol. In each semester, you can enrol for up to four (4) courses or 15 credit hours, whichever is lower. The tuition fees imposed are based on the credit hour rating and the level of the course. The credit hour rating and level of the course (lower, middle, higher or postgraduate ) can be determined from the course code. A course code has 3 letters and followed by 3 digits, a slash and a further 2 digits. The first digit reflects the level of the course. For lower-level it is indicated by 1, middle-level is denoted by 2 and higher-level is represented by 3 or 4. The numbers, 5 or 6, indicate a postgraduatelevel course. The 2 digits after the slash indicate the credit value of the course. For example, WLA101/03 is a 3-credit lower-level course, BBM203/05 is a 5-credit middle-level course and TEC305/10 is a 10 credit higher-level course. The tuition fees* charged for courses in the undergraduate programmes (i.e. bachelors degree, graduate diploma and graduate certificate) and postgraduate diploma are as follows: Level of course Lower 100 level Middle 200 level Higher 300 level Tuition fee per credit hour RM160 RM200 RM210 3-credit courses RM480 RM600 Note 2 5-credit 10-credit courses courses RM800 Note 1 RM1,000 RM2,000 RM1,050 RM2,100
Note 1 : There are no lower-level courses of 10 credits Note 2 : There are no higher-level courses of 3 credits The course structure and the graduation requirements for the undergraduate programmes (i.e. bachelors degree, graduate diploma and graduate certificate) and postgraduate diploma are available at www.wou.edu.my. Please check out the website for the details of your intended programme of study to determine the total tuition fees*.
32
The tuition fees* structure for the postgraduate programmes are as follows: Course Programme of Tuition Fee Components Origin per credit Common Core/ CeMBA/MPA, MBA RM400 of Elective Courses CM/MPM & PGDBA Credits per course Total Cost of Course
3 RM1,200 3 RM1,200 4 RM1,600
Construction/ Manufacturing MBA CM/MPM RM400 Specialist Courses MPA Core Courses (5 only) Core/Specialisation Courses Project/Case Study M. Education CeMBA/MBA CM/MPM CeMPA M. Education RM350 RM800 RM560 RM700 CeMPA
RM280 3 RM840
RM1,750
6 RM4,800 6 RM3,360 5 RM3,500
*While the University will strive its best to maintain fee levels for as long as it can, it nevertheless reserves the right to adjust course fees from time to time with the approval of the Ministry of Higher Education.
33
The tuition fees* structure for the postgraduate programmes (Master/Doctor of Philosophy) are as follows: Master of Philosophy Doctor of Philosophy Common Full - Time Tuition Fee Per Sem RM4,250 Tuition Fee Per Sem RM4,250 x (2 Sem) RM8,500 x (4 Sem) RM17,000 Processing & Administrative Fee Processing & Administrative Fee (One-off) RM200 (One-off) RM200 Resource & Service Fee of Resource & Service Fee of RM200 (X 2 Sem) RM400 RM200 (X 4 Sem) RM800 Total RM9,100 Total RM18,000 Part - Time Tuition Fee Per Sem RM2,125 Tuition Fee Per Sem RM2,125 x (4 Sem) RM8,500 x (8 Sem) RM17,000 Processing & Administrative Fee Processing & Administrative Fee (One-off) RM200 (One-off) RM200 Resource & Service Fee of Resource & Service Fee of RM200 (X 4 Sem) RM800 RM200 (X 8 Sem) RM1,600 Total RM9,500 Total RM18,800 Notes: - All fees are subject to change without notice - Does not include charges for any extra courses that may be recommended by the University - Extra semesters beyond the standard duration will be charged RM1000 Continuation Fee and RM200 Resource & Services Fee *While the University will strive its best to maintain fee levels for as long *as it can, it nevertheless reserves the right to adjust course fees from time to time with the approval of the Ministry of Higher Education.
34
If you settle your semester fees in full no later than one month prior to the commencement of the semester, you will be entitled to an early bird incentive. Early bird incentives are given for undergraduate programmes (i.e. bachelors degree, graduate diploma and graduate certificate) and postgraduate diploma. For further information, please seek advice from your Regional Centre. Discounts Offered to Life Long Learners and Orang Kurang Upaya A 50% discount after the early bird incentive entitlement, if any, on ALL fees is offered to Life Long Learners (LLL) and Orang Kurang Upaya (OKU) to encourage life long learning amongst them. (* Tuition fees, Laboratory fees, P&A and R&S only.) LLL are Malaysians who are 55 years old and above. OKU are Malaysians who are physically challenged and with impairments and have registered with the Social Welfare Department of the Ministry of Women, Family and Community, Malaysia. Laboratory Fee For students pursuing courses offered by the School of Science and Technology, a Laboratory Fee is charged in each semester. Laboratory fees vary depending on whether the course is a computing-related course or an electronics-related course. A laboratory fee of RM150 per semester is charged for computing-related courses and RM200 for electronics-related courses. Examples of the computing-related and electronics-related courses are: Computing-related courses TBE 105/05 Basic Surveying and Building Construction TCC 121/05 Programming Fundamentals with Java TCC 123/05 Visual Programming TCC 221/05 Computer Organisation TCC 222/05 Operating Systems TCC 233/05 Database Management Systems TCC 234/05 Computer Networks TCC 235/05 Software Engineering TCC 236/05 Data Structures and Algorithms TCC 238/05 Structured Programming TCC 239/05 Problem Solving with Object in Java TCC 240/05 Object-Oriented Analysis and Design TCC 241/05 Database Programming TCC 242/05 Web Database Application TAI 301/10 Fundamentals of Artificial Intelligence TEC 304/10 Electronic Commerce TSE 305/05 Software Project Management
35
TSN 301/05 Network Programming TSN 303/05 Distributed Systems TSN 306/10 Systems and Network Administration TCM 305/05 Construction Project Management TBE 208/05 Quantity Surveying Practice I TCM 306/05 Quantity Surveying Practice II TSN 307/05 Systems and Network Security TSN 308/05 Network System Management Application TEC 315/05 Web Design Fundamentals TEC 317/05 Web Development and Deployment TDM 301/05 Database Administration TMM 521/04 Advanced Manufacturing TBE 201/05 IT for Construction and CAD Electronics-related courses TEE 103/05 Logic Circuits TEE 204/05 Electronics Principles TEE 205/05 Digital Design TEE 207/05 Analog Circuits TEE 213/05 Telecommunication Principles TEE 216/05 Signal Processing TEE 301/05 Signals and Systems TEL 302/05 Control Systems TEL 203/05 Process Control and Instrumentation TEL 304/05 Microprocessor TIC 301/05 Digital Communications TIC 303/05 Wireless Communication TEE 314/05 Microelectronics TEE 315/05 VLSI Design TIC 305/05 Antenna & Propagation TEE 212/05 Information Theory *Lab fees may be imposed on new courses yet to be developed.
Micro Teaching Fee

For students pursuing EED 205/05 Introduction to Pedagogy, micro teaching fee of RM200 is charged for two (2) hour micro teaching sessions. These two (2) sessions provide learners with simulated teaching practice before they go for their Teaching Practicum.
36
Practicum Fee
Practicum fee of RM1,000 is charged for students who need to undergo a 12-week teaching practicum in an educational institution. A mentor will be appointed from the institution to supervise and assess students during this 12-week period. The total cost * of study for your intended programme would be: Processing & Administrative Fee (one-off ) Resource & Services Fee (each semester) Tuition Fees (for the list of course codes and their various levels and credits, please refer to your respective intended programme structure ) Laboratory Fee (if any) Micro Teaching Fee (if any) Practicum Fee (if any) Project Course Fee (If any) Any other fees that may be implemented from time to time * While the University will strive its best to maintain fee levels for as long as it can, it nevertheless reserves the right to adjust course fee from time to time with the approval of the Ministry of Higher Education.
Payment of Fees
All fees must be paid in full at the time of enrolment and no later than the first week after the commencement of the semester. You can only collect course materials during the distribution period after you have settled all your fees. The distribution of course materials will be undertaken one (1) week prior to the commencement of the semester and during the first week of the semester. Unless an exemption has been granted by WOU, it is important to settle fees by the first week of the semester to ensure your continued access to all WOU facilities and tutorials as well as your eligibility to sit for the final examinations and proceed to the next semester. You will only receive course materials after you have settled all your fees. You will also avoid a late payment penalty of RM100 if all fees are paid on time. In exceptional circumstances and with the approval of the relevant Regional Centre Director or Manager, you may apply to pay tuition fees by instalments. However, the Processing and Administrative Fee as well as the Resource and Services Fee, Micro Teaching fee or Practicum fee and the Laboratory Fee (if applicable), have to be paid in full.
37
Miscellaneous Fees
Item Replacement of lost / damaged student card Replacement of lost text book Replacement of lost course material (not including text books and/or CD ROM where applicable) Replacement of lost CD Application for appeal against course results TMA marking review Advanced Standing Fees*** (a) BCT Application Fee (b) SCT Application Fee (c) Exempted Credits Claim Fee (i) Undergraduate studies (ii) Postgraduate studies (d) Appeal fee (e) Re-application Fee Supplementary examinations (eligibility to be determined by the University) Amount (RM) 50 Purchase price* 50/course** 10** 75/course 50/TMA 100/application 100/application 30/credit exempted 60/credit exempted 50/application 100/application 200#/course
*An administrative fee of RM25 will be imposed for replacement of lost text book. ** An administrative fee of RM10 will be imposed for lost of course material/CD. ***All Advanced Standing fees are non-refundable. # Supplementary examination fees are non-refundable and cannot be carried forward for any purpose.
Methods of Payment
All payments can be made at your respective Regional Centre. You are encouraged to enrol and pay your tuition fees via MyEnrolment. Though we accept cash, the following methods of payment are preferred: crossed cheque bank draft money / postal order credit card (Visa or MasterCard) ATM Card - Alliance Bank, Affin Bank, AmBank, Bank Islam, Hong Leong Bank, Maybank, Public Bank, Bank Muamalat, Bank Rakyat, Bank Simpanan Nasional, RHB Bank and CIMB Bank and others. All payments must be made to Wawasan Open University Sdn. Bhd.. You are advised to make payments at your respective Regional Centres.
38
Financial Assistance
Employees Provident Fund (EPF) If you have savings with the EPF, you can withdraw from your Account II to pay your fees. Please contact your local EPF office to get Borang KWSP 9H (AHL). You will be required to submit the full acceptance offer letter from Wawasan Open University as well as a statement of fees payable. Please contact your Regional Centre for assistance and advice. Any excess EPF fund parked with WOU will not be construed as advance payment for tuition fee and no interest bearing. Bank loans You may also opt for study loans from various banks. For further information, please seek advice from your Regional Centre. Study grant Several organisations including the Wawasan Education Foundation (WEF), the parent entity of Wawasan Open University, are sponsoring study grants. Please contact your Regional Centre for advice and guidance. Instalment payments In exceptional circumstances, and with the approval of the Regional Centre Director, you may be allowed to pay tuition fees in two (2) instalments i.e., 60% by the 1st tutorial and 40% by the 3rd tutorial. The Processing and Administrative fee, the Resource and Services fee, Micro Teaching fee or Practicum fee and the Laboratory fees (if applicable), however, have to be paid in full. Study loans from the National Higher Education Fund Corporation [Perbadanan Tabung Pendidikan Tinggi Nasional (PTPTN)] Learners who have enrolled for the undergraduate programmes at WOU are eligible to apply for loans from PTPTN. However, PTPTN does not offer loans for students pursuing postgraduate programmes. Please contact your Regional Centre for assistance and advice and also for the latest rules from PTPTN. HRDF Claimable Training Scheme Employers who are registered with Human Resources Development Berhad (HRDB) can now enrol their workers in any courses run by WOU and submit their claims under the Human Resources Development Fund for their approval. For further information, please seek advice from your Regional Ofce. Refund Policies Undergraduate & Postgraduate Programmes Should you decide to drop a course or withdraw from WOU, you must inform us in writing by completing the relevant form and stating your reasons. Your eligibility for a refund will be based on the date we recieved the completed relevant form from you according to the stipulated deadlines. Please refer to the Student Portal for the refund deadlines.
39
Learning Support Services and Facilities

Students enrolled in courses offered by Wawasan Open University enjoy a variety of quality support services. These include the provision of high quality course materials, experienced and qualified tutors and welldesigned tutorial sessions as well as an effective online Learning Management System (LMS). On top of that, facilities and services available at our Regional Centres will add value to your learning process. Application for Tutorial Group Re-Allocation Form (T-TR) and obtain the approval of the Regional Centre Manager in advance before the change can be effected. During self-study, you may encounter learning difficulties and need to seek guidance or further clarification on certain matters. To facilitate this, the University has recruited highly qualified tutors from universities and other institutions of higher learning as well as from industry. Your tutor will facilitate your learning throughout your learning cycle with the WOU. Tutors will lead discussions at tutorials and provide clarifications on issues related to the course; mark your assignments, provide feedback and advise you as well as monitor your progress; foster collaborative learning and support between you and your peers and act as study-counsellors. Over an 18-week semester, five face-to-face tutorial sessions are scheduled for you to meet with your tutors and peers during the weekends at the Regional Learning Centre of your choice. You are encouraged to attend all tutorial sessions. The postgraduate students would also have opportunities for interaction with academic and industry leaders during the video conference sessions. The video conference sessions are Internetbased live interactive sessions, where the learners can access presentations by leaders from Malaysian industry on selected management themes and interact with them. The facility can be accessed at all Regional Centres.
Course Materials
Upon confirmation of your course enrolment, you will be provided with a comprehensive set of course materials that are specially designed and written by experts in the discipline. These course materials include appropriate activities or exercises as well as suggestions for further practice and reading. Students can access additional resources on WOUs LMS WawasanLearn via the Internet. Beginning semester 2, July 2013, WOUs course materials will be hosted online in PDF format via WawasanLearn. In doing so, students have immediate access to the course materials whereby they can access the materials from home or office. CDROMs containing the PDF format of course materials will also be distributed to students in case they have difficulties accessing the Internet from home.
Tutors and Tutorials

At the beginning of the semester, you will be assigned to a tutorial group for each course you enrol in at the Regional Centre of your choice. If you find a clash in the time table or for other legitimate reasons wish to change your tutorial group, you must fill up the
40
Learning Management System

WOUs learning management system (LMS), also known as WawasanLearn, is a platform to support interactions between the tutor, Course Coordinators and students. It also hosts supplementary course materials, online quizzes, updates and announcements to complement the course conduct. You can find also these key elements in WawasanLearn: Tutor-marked Assignments (TMA) for each course Course materials in PDF format. Guides, procedures and links to Online Assignment Submission (OAS) System Online forums on a course-by-course and tutorial group basis Real-time chats with the course coordinator, tutors and students at appointed time.
centres or on their own are dedicated to provide a conducive learning environment to students. Basic physical facilities available include: - - - - - - - - - - - computer labs tutorial rooms library and study areas computer facilities video conferencing facilities disabled-friendly building including chair-lifts counselling room / student service room male / female prayer rooms male / female washrooms car parking facilities wireless Internet service
The Regional Centre is always ready to serve you by providing any assistance needed in your academic pursuit. You are encouraged to approach the Regional Centre or Regional Support Centre nearest to you should you encounter any difficulties or have any queries. The support services that are provided by the Regional Centres include: Course counselling to help students in their selection of appropriate course(s). Registration and enrolment of course(s). Sourcing of financial assistance. Distribution of course materials and other relevant resources. Collection of fees. Counselling, advice or guidance to students in handling academic and nonacademic challenges. Handling of student grievances, concerns or dissatisfactions. Facilitating of peer group activities via student associations and study groups.
Regional Centres, Regional Support Centres and Learning Centres

To facilitate a conducive learning experience for WOU students throughout their studies, WOU has established six Regional Centres in Malaysia. They are located in Penang, Ipoh, Kuala Lumpur, Johor Bahru, Kota Bharu, and Kuching along with three Regional Support Centres located at Bandar Utama, Klang and Subang. The Regional Support Centre is established mainly to support the marketing function of its Regional Centre, whereas the Regional Centres, either through affiliated learning
41
WOU Learning Centres support the conduct of academic activities such as tutorials and computer lab classes. The Learning Centres may be located in the same building as the Regional Centres, or in a WOU affiliated institution located near the Regional Centres. Please refer to Enquiries for the contact details and Appendix IV for the locations of the Regional Centres, Regional Support Centres and Learning Centres.
Tun Dr. Lim Chong Eu Digital Library

Overview The library Website at http://library.wou.edu. my/cgi-bin/gw/link/vtls_link.pl?file=mywoudisted.html is your gateway to information and knowledge. As a distance learner, it is imperative that you constantly refer to our Website for comprehensive information about library resources and services, links to electronic resources (subscribed, in-house databases and freely available Internet resources) that have been specially selected for you and other useful information such as subject and citation guides. You can also find links to library policy and documentation. The online distribution of information is our way of providing equitable library access to WOU distance learners regardless of the location and modality of instruction. You deserve the same support from the library as that extended to our on-campus users. Library Resources The TLCE Library resources are accessible from off-campus 24/7 via the Internet. It provides links to the following: MyCatalogue (http://woulibrary.wou. edu.my/ library/finding_mycatalogue. aspx)
Search the librarys electronic bibliographic database to know what is available in the librarys collection. MyCatalogue describes the books, audiovisual materials, periodicals, and other materials owned by Wawasan Open Library and Disted College Library. You can use MyCatalogue to renew books online (one-time renewal for students and unlimited renewals for academic staff). You can also use the system to check your borrowing record, reserve books out on loan and to make a document delivery request. Please note that for the latter, postage charges will be borne by the requestor.
MyDigitalLibrary (http://woulibrary. wou.edu.my/ library/finding_ mydigitallibrary.aspx) Contain electronic resources such as books, journals, reports, dictionaries etc. subscribed by the library. All active students and staff of Wawasan Open University and Disted College are automatically entitled to access these resources. You are encouraged to attend the library instruction course in order to make full use of these information resources. Most of the e-resources are accessible through ezproxy. If you are a WOU student, all you need is your University username and password to log-in. There are however, a few resources which may only be accessed via publishers assigned username and password. Contact the reference librarian for the username and password or get the information from the student portal. Virtual reference resources that aim to guide you to free Internet information resources.
42
In-house databases These are databases produced by library staff such as WOU news clippings, staff papers, and e-course reserves (reading materials set aside by course coordinators for the exclusive use of their students) and WOU project reports. For the latter, most of these resources are closed access. You will need the permission of the Course Coordinator concerned to view them.
Inter-library Loan Service Inter-library Loan (ILL) service is available to all WOU students and academic staff. You can either place your request online at http:// www. woulibrary.edu.my/library/requesting_ interlib.aspx or request for a form from the librarian. You will be notified as soon as the materials arrive. Please note that ILL charges will be transferred to the requestor.
Library Services Physical Library

E-reference service Get answers to your questions by using one of the following: - E-mail us at library@wou.edu.my or use the online form. We will respond as soon as possible. - Chat online with a librarian during office hours i.e. Monday to Friday, 8.30 a.m.-5.30 p.m. - Check-out the Frequently Asked Questions section Document Delivery An online document supply system that allows WOU staff and students in the Regional Centres to request for materials located in the Main Library. Articles requested will be made available as pdf files while books will be sent to your Regional Centre library. For the latter option, the postage charges will be transferred to the requestor. There is also a limit on how many requests you can make and they will not be processed if you have any overdue books or outstanding fines. The form is available online on the librarys Website. We also provide services through the main campus library at Penang and WOU Regional Centres at Johor Bahru, Kuala Lumpur, Ipoh, Kota Bharu and Kuching. Pick the one nearest to you. There is a wealth of materials available to support your learning. Borrowing You are allowed to borrow a maximum of four books from the general or multimedia collections for two weeks and one book from the reserve collection for one day. Reference books and archives are to be used in the library only. Books out on loan to other students may be reserved by you as long as you do not have any outstanding fines or overdue books. Check the Regulations for the Learning and Library Services for further information on your borrowing privileges. Returning Books All books borrowed should be returned to the Circulation Desk during the Library opening hours. Library Computer Workstations
43
The computers are intended for students doing class work that requires access to online information resources. These are available on a walk-in basis, first come first served. No advance reservations will be accepted. The standard time limit for using the computers is one hour. Please note that usage of this facility depends on students using the computers appropriately and in accordance with the Regulation for Information Technology Services and Facilities as well as the Regulation for the Learning and Library Services. Those found abusing the privilege will risk being denied further access to library computers.
Other Services
Library Instruction Sessions These sessions are conducted by reference librarian/ RC library administrators and are designed to acquaint WOU students in the use of specific information resources such as the Internet, TLCE Library, audio-visual materials etc. that are needed to complete course assignments successfully. Turnitin Online Plagiarism Checking Service The University is currently subscribing to Turnitin online service as part of its all round effort to instill the value of honesty in academic writing in all of its students, tutors and course coordinators. It is available at http://www.turnitin. com. Students in particular are urged to make full use of this special facility. This implies that they should from now on routinely submit their draft assignment papers to Turnitin for originality checking before they finally submit the papers to
their respective tutors for grading. In practice, if the Originality Report sent back by Turnitin to a student indicates a high similarity index, then the student concerned needs to rewrite, do proper referencing following the University citation guide and then resubmit his/her draft paper again (or repeatedly) until the similarity index obtained from Turnitin indicates a low acceptable value. Please note that all Tutors have been given access to the same Turnitin service. The Tutor will use the Turnitin Originality Report to decide as to whether there is a need to check the assignment further for plagiarism. If an act of plagiarism has been detected in an assignment paper, then the tutor concerned may grade the paper accordingly. To use the system, you would require a class ID and password. For details of your class ID and password, please contact your tutor accordingly.
Information Technology Services

Open Access & Computer Laboratory Policy Open Access The University will make available open access computing facilities in designated areas for students to do their assignments, research and access learning resources on the web. Open access computing facilities are solely for individual use when not booked at any time for class teaching. Computer Laboratories Wawasan Open Universitys computing laboratories are used for supervised training sessions and at other times for students completing assignments associated with such training.
44
Computing Facility Admission Requirements I. A student will be admitted to the Open Access & Laboratory Computing Facility when: A. the student has a valid Wawasan Open University Student Card, OR B. an unexpired temporary admission card. II. Current Wawasan Open University Administrative/Teaching Staff will be admitted when: A. space is available, for the purposes of developing class assignments or conducting official university business that requires the use of the open access facilities, OR B. for teaching purposes in the Laboratories. III. No one will be admitted to the Open Access & Laboratory Computing Facility on any other form of ID, or for any other payment or consideration. Appropriate Use of the Facilities: 1. Open Access & Laboratory computing facilities are for educational purposes only and subject to the Regulations for the Information Technology Services and Facilities on page 117. 2. ITS Support staff are there to assist the users with questions and to help with problems on University approved hardware and software, but they will not assist in student assignments. 3. Personal data backup is the responsibility of the end-user. The University will not
be responsible for any loss of user data. Computer files will be erased upon the restarting of the computer. 4. No open packages/containers of food or drinks will be allowed in the computing facility. Smoking is strictly prohibited. 5. Groups are allowed into the computing facility but limited to one workstation and its associated equipment only. They cannot disrupt the learning environment of others, and if they do so, will be asked to disband. 6. Mobile phones must be switched to the silent/vibration mode when entering the Laboratory/Library. All calls must be made/answered outside the Laboratory/ Library. 7. Stations left unattended for more than 10 minutes may be reassigned to other users; personal items left unattended may be removed, without prior notice, by the staff on-duty. 8. Any person who does not comply with the policies described above may be denied access to the Laboratories. Wireless Network (WIFI) Wireless network access is available in a small number of areas located within the Regional Centres. The network is wi-fi compatible to IEEE standards 802.11b & g and provides users with access to a number of web-based resources including Internet, the Learning Management System, Digital Library, Student Portal, and e-mail services. The service has been designed primarily for Open Access. In order to access the service, the user must be a current student of the University.
45
Assessment and Examinations

The assessment for any course consists of two (2) components: Continuous assessment Final examination Final Assessment
(100%) Final Examination (50 - 60%)
Continuous Assessment (40 - 50%) Tutor Other relevant and appropriate Marked methods of assessment Assignments e.g. tests, quizzes, projects (TMAs)
The grade for a course is assigned based on the overall score, which combines both the continuous assessment and the final examination components. Undergraduate programmes For MPW courses (Mata Pelajaran Wajib), a student must achieve a minimum of a Grade C in order to pass the course. For non-MPW courses, a student must achieve a minimum of Grade D in order to pass a course. If a student has passed both components, the grade for the course will be accorded based on the overall course score. However, if a student fails either component, the highest grade that can be achieved is C-. Students are reminded that although C-, D+ and D are accepted as pass grades, they nevertheless do not reflect a satisfactory performance level(GPA is still below 2.00) and students must try to consistently achieve a Grade C and above in order to maintain a good academic standing. The graduation requirement is a minimum CGPA of 2.00. Postgraduate programmes A student must achieve a minimum of Grade C in order to pass a course. The graduation requirement is a minimum CGPA of 3.00. Continuous Assessment is coursework assigned to ascertain the knowledge, understanding and skills attained by students. It may consist of TMAs, short tests, quizzes, projects, laboratory sessions or participation in online forums. All the above will be assessed by your tutors.
46
You are expected to learn from and fully utilise the course materials provided, along with the references recommended for each course. Besides that, you are strongly encouraged to read extra materials related to the course and discuss topics of interest with peers from time to time. Some students learn best on their own, but many learn a lot through discussions with peers. Opinions and insights which you gather while discussing with peers are as valuable as those you acquire from reading and attending tutorials. There is nothing wrong with discussing assignment questions in advance with peers. By discussing the course objectives and testing one anothers understanding, you will help yourself and others to learn. Plagiarisation A student shall not, when submitting an assignment/project/thesis/dissertation, present the work of others as his or her own work. This includes submitting an assignment or part of an assignment which has been written jointly with other persons or has been copied in its entirety or in part, without acknowledgement, from the work of other persons, whether published or otherwise. Such actions or attempts are considered as academic dishonesty (plagiarism). A student found to have violated this regulation shall be liable to proceedings and other disciplinary action as may be specified by the University. Students are required to use the web-based service called Turnitin (http://www.turnitin.com), which allows users to find and highlight matching or unoriginal text in a written assignment Points to note: Refer to item 7: Regulations for Assessment and Examinations. item 2: Regulations Governing Academic Integrity and Student Discipline. Online Assignment System The Online Assignment Submission (OAS) System enables students to deposit their assignments with immediate acknowledgment, and this is available for all courses via https://assignment. wou.edu.my. Through this system, the student needs only to log in and click on the relevant course signed up for to submit an assignment. One advantage of the OAS system is the convenience it offers students need not travel to their Regional Centres to deliver their assignment, nor do they need to go to the nearest post office to mail their assignments. This removes the hassle of travel by both tutors and students whilst eliminating the need for printing. The system also allows administrators to have a centralized and accurate record of submissions. As the assignments are automatically deposited into the system, they are instantly recorded. Tutors can retrieve the students assignments from any place with Internet access, and proceed to provide the necessary attention and feedback.
47
Submission of Assignments Each assignment has a deadline which is the final date of receipt by the University for marking. For a TMA, the deadline is the last date for the assignment to be submitted online. Submission of assignments by fax and email will not be accepted, unless otherwise instructed. Please refer to the Online Assignment Submission Deadlines on the Student Portal. A student shall submit assignments for a course in accordance with the dates which the University will communicate to the student. If an assignment is submitted after the final submission date without prior permission, the Course Coordinator will have the right to reject the assignment in which case a zero score shall be given for that assignment. However, a TMA may be submitted after the final submission date for the assignment and be accepted for marking if there are good reasons and provided that permission has been obtained in advance for the extension of the final submission date, as follows: Undergraduate programmes The approving authorities for assignment submission extension: a) if the assignment is to be submitted up to seven (7) days after the final submission date for that assignment: the tutor who is responsible for marking that assignment shall have the discretion as to whether or not to accept it;
b) if the assignment is to be submitted later than seven (7) days, but within 14 days after the final submission date for that assignment: approval from the Course Coordinator of the course is required; c) under exceptional circumstances, if the assignment is to be submitted later than 14 days but not more than 21 days after the final submission date for that assignment: approval must be obtained from the Dean/Head of the academic unit offering the course, and provided also that a member of staff is available to mark the assignment.
Postgraduate programmes (coursework mode) Online application for extension of TMA submission must be submitted through the Online Assignment Submission (OAS) System using the Application for TMA Submission Extension Request form (T-EX). The approving authorities for assignment submission extension: (a) the tutor responsible for marking the assignment - if the assignment is to be submitted up to seven (7) days after the submission deadline for that assignment;
48
(b) the Dean/Head of the academic unit offering the course - if the assignment is to be submitted later than seven (7) days but within 14 days after the submission deadline for that assignment. In all cases of late submission of TMAs without prior approvals, the student shall be imposed a 30% penalty in the marks awarded for the said TMAs (new students are given a one semester grace period and shall be exempted from the 30% penalty ruling). However, the Course Coordinator will still have the right to reject the assignment, in which case a zero score shall be given for that assignment. Students are therefore reminded to seek prior approvals should they need an extension of the TMA submission deadline. Note: No extension will be granted for the submission of the last TMA for undergraduate and postgraduate programmes due to the insufficient amount of time between feedback from tutors and commencement of examination period. Marking of Assignments Your tutor will mark your assignments and comment online. Students will be able to view tutors feedback/comments and grades through the Online Assignment System. Resubmission A student shall not be permitted to resubmit any assignment in an attempt to improve the score for that assignment. Appeals on Continuous Assessment Results A student who has grounds for considering that there is a miscalculation in the score awarded for a TMA, or who believes there are grounds for querying any comments made by the tutor on such an assignment, shall apply for review by the tutor concerned within seven (7) days of the date that the assignment grade was released. Such an appeal can be made using the TMA-Regraded Marks & Grades form (T-RG). An administrative fee of RM50 per TMA is required to be attached with the form for processing. This fee will be refunded to the student if there is a change in the grade after the review process. If a student is not satisfied with the action taken by the tutor with regard to the enquiry, the student may apply to the Course Coordinator concerned together with all related correspondences so that it is received by the Course Coordinator within seven (7) days of the date of the tutors decision.
49
Standardisation of Tutor Marking Wawasan Open University monitors TMAs marking to ensure a reasonable degree of uniformity of marking and an adequate level of teaching comments. Throughout the course, some (10%) of the TMAs will be moderated by the Course Coordinators. Postgraduate programmes (research mode) Assessment shall be determined by the following: evidence of competency in carrying out independent research and successful completion of a substantial research project; demonstrate to have acquired an in-depth and up-to-date of knowledge of development and trends in the area of research; for Master of Philosophy (MPhil): making an original contribution to the body of knowledge in the field of research study; for Doctor of Philosophy (PhD): making a significant and original contribution to the body of knowledge in the field of research study. ability to communicate the result of research in preparation of a thesis/ dissertation to the required standard Both PhD and MPhil thesis/dissertation shall be examined by one internal and one external examiner. A second external examiner may be appointed at the discretion of the Panel of Examiners. Supervisors and co-supervisors shall not be examiners for candidates under their supervision. The Panel of Examiners shall comprise of the Deputy Vice-Chancellor (Academic), Dean of the School, Director of Graduate Studies, or their respective designated representative, and at least one other senior member of the academic staff. The Panel shall decide on the result based on reports submitted by the internal and external examiners. Upon completion of the viva voce examination, the panel of examiners may recommend to Senate that: the candidate be awarded the degree, the thesis/dissertation requires minor modifications or corrections and to be resubmitted within one month, the thesis/dissertation requires major modifications and may be submitted within six months after incorporating the relevant modifications, the thesis requires re-writing/re-submission with gathering of new data and the candidate may be permitted to resubmit the thesis, not exceeding one year after the communication of the result, or any extension allowed by the Panel. In addition a further viva voce will be conducted. in the case of MPhil, the dissertation is unsuitable for the award of the degree. in the case of PhD, where the thesis is deemed unsuitable for the award, a candidate may be considered for the award of the MPhil if deemed appropriate by the Panel.
50
Final Examination is an end-of-semester evaluation that will be held at designated
examination centres at the stipulated date and time. The examinations will be scheduled on the 20th week and the 21st week of each semester. The rules governing examinations are stipulated in Regulations for Assessment and Examinations. The examination timetable will be posted on the student portal well before the examination period. Students are responsible to print and check their own examination timetable thoroughly and be at the examination centre well before the commencement of the examination. All students must familiarise themselves with the Examination Instructions to Candidates. Examination Misconduct Examination misconduct includes, but is not limited to, any of the following: (a) taking into the examination room, or possessing or consulting while in that room, any books, memoranda, notes, electronic storage devices such as an electronic organiser, handphone, diary or electronic dictionary or any other similar material, except such as may have been supplied by the invigilator or authorised by the examiner; (b) aiding or attempting to aid another candidate, or obtaining or attempting to obtain aid from another candidate; (c) consulting, or attempting to consult, any books, memoranda, notes, electronic storage devices such as an electronic organiser, hand phone, a diary or electronic dictionary or any other similar material while temporarily outside the examination room during the period of an examination. A candidate found to have committed misconduct shall be liable to proceedings and disciplinary action as may be specified by the University. Points to note: Refer to item 16: Regulations for Assessment and Examinations. Absence from an examination In the case of absence from an examination because of ill health, the candidate or the candidates agent shall submit a relevant medical certificate and a written explanation of the absence to the Registrar via the Regional Centre within seven (7) days of the said examination. Points to note: Refer to item 17: Regulations for Assessment and Examinations. A candidate who is absent from an examination without the Universitys approval will be deemed to have failed the examination.
51
In the case of absence from an examination due to a serious cause other than ill health of the candidate, the candidate or the candidates agent shall submit to the Registrar the evidence of the cause wherever possible and a written explanation of the absence, via the Regional Centre within seven (7) days of the said examination. Re-sitting Examinations A student who has attended the examination and achieved Grade F for undergraduate programmes or achieved Grade D, E and F for postgraduate programmes shall be permitted to re-sit the examination, subject to the conditions stipulated in item 21.2 : Regulations for Assessment and Examinations as determined by the University. (Note: No supplementary TMA will be offered). Please note that this option can only be EXERCISED ONCE at the next supplementary exam offering of the same course. At the undergraduate level, the highest overall score grade that can be achieved in a supplementary examination is Grade C-, irrespective of students having passed both components eventually. However, students who were granted AR status (absent from examination due to valid reasons accepted by the University) in the final examination, and sat for the supplementary examination, would be accorded the appropriate grade if they have passed both components, as this would be their first attempt in the examination. Repeating a Course A candidate who has passed all the components of a course but wishes to improve the overall grades, or a student who has failed a course, may repeat the course and the best grade achieved will be used in the computation of the Cumulative Grade Point Average (CGPA). The student may request, upon registration for repeat of undergraduate courses, for ALL or NONE of the TMA marks from the previous sitting of the same course to be retained for the repeated sitting. (Note: A student must have completed all required TMAs in the earlier sitting.) However, this option can only be EXERCISED ONCE at the next offering of the same course. Course Results Course grades are released online via student portal approximately 8-10 weeks after the examination period. The result notification slip indicating a students overall performance in the course/s examined will be available online via the student portal approximately three (3) weeks thereafter. Students are required to print their own copy for retention/use.
52
Appeal on Course Results A student who believes an error was made in determining his/her course result may address a query in writing to the Registrar via the Regional Centre on the prescribed form. A student who is dissatisfied with the Universitys response to a query made and whose result status is maintained after such a query, may address an appeal against his/her course result in writing to the Registrar according to the Universitys procedures which shall be specified from time to time. Students lodging queries or appeals shall be required to pay RM75 per course. This fee will be refunded if the original result status is revised. Points to note: For procedures on appeal, refer to item 26: Regulations for Assessment and Examinations. Grading System The University adopts the Grade Point Average (GPA) as a measure of a students academic performance in a particular semester and the Cumulative Grade Point Average (CGPA) as a measure of the students overall academic performance covering the total duration of study with the University. For UNDERGRADUATE programmes, (i.e. bachelors degree, graduate diploma and graduate certificate) and postgraduate diploma, the grading system is as follows: Grade A A- B+ B B- C+ C C- D+ D F Grade 4.00 3.67 3.33 3.00 2.67 2.33 2.00 1.67 1.33 1.00 0.00 Point Status Distinction Excellent Extremely Good Very Good Good Moderately Good Satisfactory Weak Very Weak Extremely Weak Fail
To qualify for the award of a named degree at the Honours level, a student must successfully complete at least 120 credits of prescribed courses AND achieve a CGPA of 2.00 and above. For those who achieve a CGPA of 3.67 or above, their Honours degree will be awarded with Distinction.
53
The performance of students in assignments as well as the final examination is indicated by the grade achieved. A, B, C and D indicate various pass grades while F indicates a fail grade. For POSTGRADUATE programmes, the grading system is as follows: Grade A B C D E F Grade Point 4.00 3.50 3.00 2.00 1.00 0.00 Remarks Distinction Excellent Good Poor Very Poor Fail Status Pass Fail
To qualify for the award of a named degree, a student must pass each required course with a minimum of Grade C, successfully complete at least 48 credits of prescribed courses AND achieve a CGPA of 3.00 and above. The performance of students in assignments as well as the final examination is indicated by the grade achieved. A, B, C indicate various pass grades while D, E, or F indicates a fail grade. Level Contributions The overall academic performance of the student will be based on the students attainment in the various courses taken at the lower, middle and higher levels. Each course level carries a certain weightage towards the determination of the final award. The respective contribution of each level of courses will influence the GPA and the CGPA. GPA and CGPA Determinations The determination of the GPA and the CGPA will be computed on the basis of a weighted average. Points to note: For details on Level Contributions, GPA and CGPA Determinations for Undergraduate programmes, refer to item 23.3: Regulations on Assessment and Examinations. For details on GPA and CGPA Determinations for Postgraduate programmes, refer to item 23.4: Regulations on Assessment and Examinations. Course 1 2 3 4 5 6 7 Level Weightage Credit Weighted Grade Grade Weighte
54
DEANS LIST The Deans List honourably mentions students with outstanding academic achievements every semester. The criteria for qualifying to be on the Deans List are as follows: Must have registered at least 11 credits in the semester; Achieved a GPA of 3.85 and above; Not barred from any courses; Not in any arrears of fees; and Must have submitted all the TMAs prescribed for the courses.
* The University reserves the right to make changes to the qualifying criteria as and when appropriate.
55
Examination Instructions to Candidates

1. Candidates must take note of details in the examination timetable such as date, time and venue for their respective examination papers. Misreading of the examination timetable cannot be accepted as a reason for failure to attend an examination and candidates will be given a Fail grade. 2. Candidates must be punctual for their examination and must bring their Identity Card, Student Card and Examination Slip. Candidates without an Examination Slip will not be admitted into the examination hall until their eligibility to sit for the examination has been verified. Candidates without an Identity Card will have to convince the Chief Invigilator/ Invigilator of their identity. Candidates will not be allowed to sit for the examination paper of a course not listed in the candidates Examination Slip. 3. Candidates are not allowed to enter the examination hall until the Invigilator on duty gives the signal to do so. Normally, candidates are allowed to enter 10 minutes before the examination commences. Upon entering the hall, candidates are to proceed to their seats in a quiet and orderly manner. Candidates who are more than half an hour late will not be permitted to enter the examination hall. 4. Upon taking their respective seats, candidates are required to : (a) complete the Attendance form and place it at the top right hand corner of their desk. (b) place their Identity Card and Examination Slip on top of the completed Attendance Form. The Attendance Form will be collected by an invigilator. Candidates are reminded to keep their Identity Card and Examination Slip after they have been checked. 5. Candidates are to write down their Index Number in words and figures on the cover of their answer booklet or OMR forms/graph papers (if used). Candidates are not to write their names or Student ID numbers on any answer scripts. 6. Examiners will not mark the answer scripts of candidates who fail to write their Index Number or who write their Index Number wrongly on their answer booklet/OMR forms and these candidates will not receive any marks. 7. Candidates are reminded to observe all instructions stated on the cover of their answer booklet. Paper for rough work will not be supplied. All rough work may only be done on the question paper or in the answer booklet and candidates should strike out what they do not wish to be marked. Extra answer booklets will be supplied upon request. Candidates are not allowed to remove any answer booklet, whether used or unused, from the examination hall.
56
8. Books, documents, notes or pictures, except materials authorised by the examiner, cannot be brought into the examination hall. In the examination hall, candidates may be supplied with books, papers, documents, pictures or any other material authorised by the Dean upon advice by the Internal Examiner. 9. Candidates are not allowed to smoke in the examination hall. 10. Candidates are not allowed to bring into the examination hall any bags, handphones, wallets/purses, pencil cases, geometrical instrument cases or any other containers/cases. Calculators (without the casings) may be brought into the examination hall if authorised by the Internal Examiner. All mobile phones must be switched off before you enter the examination hall and kept in your bags. Candidates may only bring in pens, pencils and any authorised writing materials. 11. Candidates are not allowed to communicate with one another during the examination, whether verbally or through any other means. Should a candidate wish to communicate with the invigilator, he/she should raise his/her hand. 12. The Chief Invigilator/Invigilator on duty will give a clear signal to indicate that the examination has ended. As soon as this signal is given, all candidates must stop writing. 13. Candidates are responsible for tying their answer booklets [if necessary] and are to remain at their respective seats until their answer scripts have been collected by the invigilator. Candidates are only allowed to leave the examination hall upon notification by the Chief Invigilator/Invigilator. 14. Candidates are not allowed to leave the examination hall in the first 30 minutes and the last 15 minutes of the examination. 15. Candidates who fall ill during an examination must report their illness to the invigilator on duty in the examination hall as soon as possible. 16. Candidates who are unable to sit for any examination for which they are registered have to state [in writing] to the Registrar via the Regional Centre on prescribed forms the reasons for their absence from the examination, supported by valid documents within seven (7) days from the end of the said examination paper. Failure to do so will be taken to mean that the candidate does not have any valid reason and the candidate will, therefore, be likely to be awarded a Fail grade for the paper (F* - Absent from examination without valid reason). 17. If a candidate is found to have copied/cheated or is found to be in possession of unauthorised materials in the examination hall, disciplinary action will be taken against the candidate. Candidates suspected of copying/cheating can be expelled from the University.
57
18. Candidates who fail to attend all their examination papers without any valid reason acceptable to the University Senate or without the prior approval of the University will be deemed to have failed the whole examination and can be deregistered as a student of the University. 19. Where a student answers more than the required number of questions in an examination, only the first required number will be marked by the examiner. 20. As venues for examinations have their own dress code practices, students are required to dress appropriately in order to avoid the risk of being barred entry into these premises. Please be advised that the use of shorts and slippers are not allowed. 21. During the examinations, students are only permitted to use blue or black ink to write their answers in the Answer Booklet.
58
Award of Undergraduate Degrees

General Provision To be eligible for the award, you must satisfy all the requirements for the chosen undergraduate degree and shall give notice to the University of your wish to be awarded such a degree. You must have achieved a CGPA of 2.00 and above and obtained at least 120 credits as prescribed by the relevant Programme Regulations. Degree Classification The degree awarded will be at the Honours level and there will not be any classification for the award. However, when a student achieves a CGPA of 3.67 and above, the award of the Honours is with Distinction. Students who achieve a CGPA of 1.99 or below will not be eligible for an award of a degree. Certification The University shall mark the conferment of a degree by the presentation of a formal certificate of conferment to each graduate. The certificate shall be in English and will include the graduands full name and degree awarded. Academic Transcripts The University shall provide each graduate with a final transcript of studies. This is an official document showing the complete academic records of a student in the University. Such a transcript shall be issued free of charge only once in respect of each conferment. Points to note: For details, refer to Regulations for the Award of the Undergraduate Degrees.
59
Award of Postgraduate Degrees

General Provision (a) Coursework Mode To be eligible for the award, you must satisfy in full the requirements for the chosen postgraduate degree and further give notice to the University of your wish to be awarded such a degree. You must have achieved a CGPA of 3.00 and above, as well as a minimum of grade C for all courses and obtained the required number of credits as prescribed in the relevant Programme Regulations. (b) Research Mode To be eligible for the award, you must satisfy in full the requirements as prescribed in the relevant Programme Regulations and the following requirements: Fulfil the minimum duration of candidature. Pass the compulsory courses with a minimum of grade C as determined by the School Successfully complete the final assessments as stipulated in the assessment requirements Pass the viva voce examination and the thesis/dissertation is accepted by the University. (c) Mixed mode (coursework and research) currently not offered Certification The University shall mark the conferment of a degree by the presentation of a formal certificate of conferment to each graduate. The certificate shall be in English and will include the graduands full name and degree awarded. Academic Transcripts The University shall provide each graduate (coursework mode) with a final transcript of studies. This is an official document showing the complete academic records of a student in the University. Such a transcript shall be issued free of charge only once in respect of each conferment. For research mode, the University shall provide each graduate with an official transcript certifying that the student has successfully completed and submitted his/her thesis/dissertation and has also completed the compulsory courses taken during the duration of the study for the postgraduate degree. Such a transcript shall be issued free of charge only once in respect of each conferment. Points to note: For details, refer to Regulations for the Award of the Postgraduate Degrees.
60
Award of Postgraduate Diplomas

General Provision To be eligible for the award, you must satisfy all the requirements for the chosen postgraduate diploma and shall give notice to the University of your wish to be awarded such a diploma. You must have achieved a CGPA of 2.00 and above and obtained at least 33 credits for PGDE or a CGPA of 3.00 and above and obtained at least 30 credits for PGDBA, as prescribed by the relevant Programme Regulations. Certification The University shall mark the conferment of a postgraduate diploma by the presentation of a formal certificate of conferment to each graduate. The certificate shall be in English and will include the graduands full name and postgraduate diploma awarded. Academic Transcripts The University shall provide each graduate with a final transcript of studies. This is an official document showing the complete academic records of a student in the University. Such a transcript shall be issued free of charge only once in respect of each conferment. Points to note: For details, refer to Regulations for the Award of the Postgraduate Diplomas.
61
Award of Graduate Diplomas

General Provision To be eligible for the award, you must satisfy in full the requirements for the chosen graduate diploma and shall give notice to the University of your wish to be awarded such a graduate diploma. You must have achieved a CGPA of 2.00 and above and obtained at least 70 credits as prescribed by the relevant Programme Regulations. Certification The University shall mark the conferment of a graduate diploma by the presentation of a formal certificate of conferment to each graduate. The certificate shall be in English and will include the graduands full name and graduate diploma awarded. Academic Transcripts The University shall provide each graduate with a final transcript of studies. This is an official document showing the complete academic records of a student in the University. Such a transcript shall be issued free of charge only once in respect of each conferment. Points to note: For details, refer to Regulations for the Award of the Graduate Diplomas.
62
Award of Graduate Certicates

General Provision To be eligible for the award, you must satisfy all the requirements for the chosen graduate certificate and shall give notice to the University of your wish to be awarded such a certificate. You must have achieved a CGPA of 2.00 and above and obtained at least 37 credits as prescribed by the relevant Programme Regulations. Certification The University shall mark the conferment of a graduate certificate by the presentation of a formal certificate of conferment to each graduate. The certificate shall be in English and will include the graduands full name and graduate certificate awarded. Academic Transcripts The University shall provide each graduate with a final transcript of studies. This is an official document showing the complete academic records of a student in the University. Such a transcript shall be issued free of charge only once in respect of each conferment. Points to note: For details, refer to Regulations for the Award of the Graduate Certificates.
63
Rules and Regulations

Regulations for Admission, Registration and Maintenance of Status
1. Authority 1.1 These regulations are issued by the Senate under the authority granted to it by Section 25 of the Constitution to regulate the admission of persons to pursue studies with the University. 1.2 The Senate, or any committee of the Senate empowered by it to do so, may adopt implementing measures and procedures pursuant to any Regulation provided that such measures and procedures will have force only in so far as they are consistent with the Constitution and these Regulations. 2. Admissions policy 2.1 In keeping with the objective of the University to provide educational opportunities for suitable persons the University shall maintain an admission policy in accordance with the guidelines of the Ministry of Education (MOE) and Malaysian Qualifications Agency (MQA). In the event that there is a revision of this policy to consider candidates with an attainment outside those normally prescribed, the University will then adopt these new provisions for implementation. 2.2 Unless otherwise specified in Regulation 4.1, the General admission requirements in Regulation 3.1 shall be the only requirements for admission to programmes of study offered by the University. 2.3 Upon admission to the University, each student will be given a Student Identity Number which is unique to the student and the Regional Centre where the student is registered. 3. General admission requirements 3.1 For admission to programme of study offered by the University, an applicant shall fulfill the entry requirements as prescribed by Malaysian Qualifications Agency (MQA) and the Ministry of Education (MOE). For open entry admission, an applicant applying for undergraduate programmes must be at least 21 years of age whilst for postgraduate programmes the applicant must be at least 35 years of age on 1 January of the calendar year in which admission is sought. 4. Specific admission requirements 4.1 The University may specify in the Programme Regulations applicable to any given
64
programme of study requirements for admission to the programme with the approval of the Senate which are in addition to those specified in Regulation 3.1. 5. Registration requirements 5.1 The University will design relevant procedures for application for admission to the University, and for initial and subsequent registration on courses conducted by the University, which all applicants and enrolled students shall comply in such manner as the University shall from time to time specify. 6. Deferment of studies 6.1 Deferment of studies, which is the period of time-off from study, is only applicable during the study period in each semester. Study period refers to the duration from Week 1 until Week 18 in the academic calendar of each semester. Deferment of studies involves the deferment of ALL courses enrolled by the student in the particular semester and selective deferment of courses are not allowed. A student who wishes to defer his/her studies until a later date should apply in writing to the Registrar at such a time and by such procedures as the University shall from time to time specify. Approval of an application to defer studies is at the Universitys discretion. Deferment of studies is not allowed for the Master of Philosophy (MPhil) and Doctor of Philosophy (PhD) programmes as only Extension of studies is allowed.
6.2 The University recognises the following grounds as a basis for deferral of studies: (a) illness or medical emergency; (b) family crisis, or similar special circumstances; 6.3 A student who has applied for deferral of studies should continue with his/her studies until formal approval is given by the University. 6.4 The approved deferment period for a course will lapse upon the next immediate offering of the same course. 6.5 The fees (e.g. tuition, lab, microteaching fees and etc.) for the deferred course(s) are not transferable to remit payment for other course(s) or other fees. The fees of a student who has received deferral of studies shall be carried forward to the semester the study is resumed. The student is required to resume study of the same programme for which deferral was granted. If there is an increase in fees when resuming studies in the next offering of the same course, the new fees will apply and students are required to pay the difference between the old and new fees.
65
6.6 If student has completed some assignments/requirements eg. TMAs before deferment of studies is granted, those grades (whether pass or fail) shall be re-instated when student returns to study from the approved period of deferment. However, the School offering the course has the discretion to decide whether the student will be required to complete these assignments/requirements again upon resuming studies later. 6.7 6.8 Once the approved deferment period lapses, all associated TMA grades and fees will be forfeited. For deferment of studies, there is no refund of Resource and Services (R&S) fees.
7. Withdrawal from courses 7.1 A student wishing to withdraw from a course must submit notification in writing of his/her intention to withdraw to the Registrar, at such a time and by such procedures as the University shall from time to time specify. 7.2 An application to withdraw from a course will only be entertained if it is received by the University no later than the 16th week of the semester. 7.3 A student who withdraws from a course shall not receive a refund of the relevant course fees paid to the University. Resubmission to the same course will depend on the availability of course places and requires payment of an administrative fee. 7.4 Courses from which a student withdraws are recorded on his/her transcript of studies at the University. 7.5 A student who withdraws from all University courses he/she is studying shall remain a registered student of the University. If after four (4) consecutive semesters he/she has not enrolled in a University course, the students status shall lapse. 8. Reinstatement of student status 8.1 A student who has been inactive by not enrolling in a University course for four (4) consecutive semesters will be classified as Dormant and such students status shall lapse. 8.2 A person whose status as a student of the University has lapsed under the provisions of Regulations 7.5 and 8.1 shall be entitled to reinstate himself/herself as a registered student of the University by giving notification in writing of his/her intention to seek reinstatement to the Registrar, at such a time and subject to such procedures as the University shall from time to time specify.
66
Regulations for Assessment and Examinations

A. ASSESSMENT 1. Authority 1.1 These regulations are issued by the Senate under the authority granted to it by Section 32(2) of the Constitution to regulate the conduct of assessments and examinations. 1.2 The Senate, or any committee of the Senate empowered by it to do so, may adopt implementing measures and procedures pursuant to any Regulation provided that such measures and procedures will have force only in so far as they are consistent with the Constitution and these Regulations. 2. General provisions regarding assignments 2.1 The University shall from time to time determine the number and nature of assignments in each course and their contribution to the students course result. 2.2 The University may designate certain assignments or other activities in a course as compulsory. Completion of such compulsory assignments or activities is required in order to obtain a Pass result in the course. 2.3 The University shall inform the student of: (a) the number of assignments to be completed for a particular course within the period of study for the course; (b) the number of assignments out of the total set which will be used in calculating the students overall results; (c) the manner in which the individual assignment scores will be combined. 2.4 The student shall submit each assignment in a course, in the numbers communicated to the student under Regulation 2.1. A student who does not submit a particular assignment by the specified date shall be given a zero score for that assignment. 3. Use of assignments for assessment purposes 3.1 In a course where not all assignments are used in calculating the students overall result, the University shall select those assignments for which the highest scores have been awarded in accordance with the criteria specified for that course. 3.2 Notwithstanding Regulation 3.1, the University reserves the right to designate particular assignments as necessary for assessment purposes in which case the core for these assignments shall, even if it is zero, automatically be used in calculating a students overall score.
67
3.3 In courses where all assignments are to be completed, the scores for all assignments shall be taken into account in calculating the students overall grade. 4. Submission dates 4.1 A student shall submit assignments for a course in accordance with the dates which the University will communicate to the student. If an assignment is submitted after the final submission date without prior permission, the Internal Examiner will have the right to reject the assignment in which case a zero score shall be given for that assignment. 4.2 Exceptionally, a tutor-marked assignment (TMA) may be submitted after the final submission date for the assignment and be accepted for marking if there are good reasons and provided that permission has been obtained in advance of the final submission date, as follows: Undergraduate programmes The approving authorities for assignment submission extension: (a) if the assignment is to be submitted up to seven (7) days after the final submission date for that assignment, from the tutor who is responsible for marking that assignment who shall have discretion as to whether or not to accept it; (b) if the assignment is to be submitted later than seven (7) days, but within 14 days after the final submission date for that assignment, from the Internal Examiner for the course; (c) under exceptional circumstances, if the assignment is to be submitted later than 14 days but not more than 21 days after the final submission date for that assignment, from the Dean/Head of the academic unit offering the course, and provided also that a member of staff is available to mark the assignment. Postgraduate programmes (coursework mode) The approving authorities for assignment submission extension: (a) the tutor responsible for marking the assignment - if the assignment is to be submitted up to seven (7) days after the submission deadline for that assignment; (b) the Dean/Head of the academic unit offering the course - if the assignment is to be submitted later than seven (7) days but within 14 days after the submission deadline for that assignment.
68
5. Resubmission of assignments 5.1 A student shall not be permitted to resubmit any assignment, whether tutor-marked or computer-marked, in an attempt to improve the score for that assignment. 6. Appeals on continuous assessment results 6.1 A student who has grounds for considering that there is a miscalculation in the score awarded for a tutor-marked assignment, shall apply for verification so that it is received by the tutor concerned within seven (7) days of the date that the assignment grades are released online. 6.2 If a student is not satisfied with the action taken by the tutor in regard to the enquiry, the student apply to the Internal Examiner concerned together with all related correspondences so that it is received by the Internal Examiner within seven (7) days of the date of the tutors decision. 6.3 Any appeal submitted shall be for the purposes as indicated in Regulation 6.1 and not a review of the score awarded. Postgraduate programmes (research mode) Assessment shall be determined by the following: evidence of competency in carrying out independent research and successful completion of a substantial research project; demonstrate to have acquired an in-depth and up-to-date of knowledge of development and trends in the area of research; for MPhil: making an original contribution to the body of knowledge in the field of research study; for PhD: making a significant and original contribution to the body of knowledge in the field of research study. ability to communicate the result of research in preparation of a thesis/dissertation to the required standard Both PhD and MPhil thesis/dissertation shall be examined by one internal and one external examiner. A second external examiner may be appointed at the discretion of the Panel of Examiners. Supervisors and co-supervisors shall not be examiners for candidates under their supervision. The Panel of Examiners shall comprise of the Deputy Vice-Chancellor (Academic), Dean of the School, Director of Graduate Studies, or their respective designated representative, and at least one other senior member of the academic staff. The Panel shall decide on the result based on reports submitted by the internal and external examiners.
69
A viva voce shall be conducted by at least one of the examiners in the presence of at least two members of the Panel of Examiners. A member of the Panel of Examiners shall chair the viva voce session. Upon completion of the viva voce examination, the Panel of Examiners may recommend to Senate that: the candidate be awarded the degree under examination, the thesis/dissertation requires minor modifications or corrections and to be resubmitted within one month, the thesis/dissertation requires major modifications and may be submitted within six months after incorporating the relevant modifications, the thesis requires re-writing/re-submission with gathering of new data and the candidate may be permitted to resubmit the thesis not exceeding one year after the communication of the result, or any extension allowed by the panel. In addition a further viva voce will be conducted. in the case of MPhil, the dissertation is unsuitable for the award of the degree. in the case of PhD, where the thesis is deemed unsuitable for the award, a candidate may be considered for the award of the MPhil if deemed appropriate by the Panel. 7. Academic dishonesty 7.1 A student shall not, when submitting an assignment project/thesis/dissertation, represent as his or her own work the work of others. This includes submitting an assignment or part of an assignment which has been written jointly with other persons or has been copied in its entirety or in part, without acknowledgement, from the work of other persons, whether published or otherwise. Please refer to Appendix III for the Citation Guide. 7.2 A student alleged to have violated Regulation 7.1 shall be liable to proceedings and other disciplinary action as may be specified by the University. 8. Special requirements 8.1 It shall be open to the Senate to designate any course as one in which laboratory work or attendance at day schools or tutorials is essential. For a course so designated, no student shall be awarded a Pass result without having participated in such work to the satisfaction of the Award Committee. 8.2 Notification of any special requirements under Regulation 8.1 shall be given by the University to students before the start of each semester.
70
B. EXAMINATIONS 9. Authority 9.1 These regulations are issued by the Senate under the authority granted to it by Section 22 of the Constitution to regulate the conduct of assessments and examinations. 9.2 The Senate, or any committee of the Senate empowered by it to do so, may adopt implementing measures and procedures pursuant to any Regulation provided that such measures and procedures will have force only in so far as they are consistent with the Constitution and these Regulations. 10. Eligibility for examinations 10.1 A student shall be eligible to sit an examination of the University if he/she is registered for the course leading to that examination, or if he/she has been permitted to re-sit the examination in accordance with Regulation 21, provided the student has not been barred. 11. Examination venue and time 11.1 Examinations shall be held in centres as designated by the University. At the discretion of the University, and always provided that sufficient notice is given to the Registrar, candidates may be permitted to change their examination centre (if an alternative centre is available). 11.2 In a designated examination centre there shall be a chief invigilator who will be responsible for the conduct of the examinations. 11.3 Each examination session shall be conducted on the date and time shown on the published timetable. No departure from the timetable shall be permitted except in an emergency and on the authority of the Registrar. 11.4 The time allowed for the examination shall be that specified on the question paper. No extra time will be allowed for reading the question paper, or for the benefit of candidates who arrive late for an examination. 12. Admission to the examination 12.1 Each candidate shall be required to produce for admission to the examination: (a) the ID card issued to the student by the University; (b) the ID card issued under the Registration Department of Malaysia or Passport and (c) the examination notification slip.
71
12.2 Candidates shall not take into the examination room equipment or materials other than those specified in the announcements issued shortly before the examinations. 12.3 A candidate who arrives late shall be admitted into the examination room during the first half-hour of an examination session. 12.4 A candidate who arrives after the first half-hour of an examination session shall be admitted into the examination room, but the chief invigilator will be required to complete a report stating the time of admission, the reason given by the candidate for lateness and whether any other candidate had previously left the examination room, and the candidate is required to sign a declaration form which states clearly that the University reserves the right to refuse to accept the script submitted by a candidate admitted after the first half-hour of an examination session. 13. Conduct in the examination room 13.1 Candidates shall not bring into the examination hall any food and drink, bags, pencil cases, geometrical instrument cases or any other containers/cases. Calculators (without the casings) may be brought into the examination hall if authorised by the Internal Examiner. Candidates may only bring in pens, pencils and any authorised writing materials. 13.2 Candidates shall not smoke in the examination room. 13.3 Candidates shall not be permitted the use of handphones or other electronic communication devices in the examination room. All handphones must be switched off before you enter the examination hall and kept in the bags at the designated place. 14. Clarification to candidates 14.1 Where a candidate considers that there is a misprint in an examination paper or where a candidate seeks clarification of a question, candidates shall not be given any information by an invigilator or chief invigilator. The chief invigilator shall report any such difficulty raised by a candidate in the written report which he/she completes concerning the examination at the end of the examination. 15. Leaving the examination room 15.1 Candidates should not leave the examination room during the first half-hour of an examination session. 15.2 If, after the first half-hour of an examination session, a candidate wishes to leave the examination room to visit the toilet, the candidate shall be accompanied by an invigilator. The amount of supervision accorded to the candidate outside the
72
examination room shall be left to the discretion of the invigilator, but the invigilator shall be entitled to satisfy herself or himself that the candidate does not have access either to handphones, books, notes or any similar material not permitted in the examination room or to other candidates. 15.3 A candidate shall be allowed to leave the examination room on completion of the examination at any time after the first half-hour of an examination session up to 15 minutes before the scheduled end of the examination on surrender of the candidates answer booklet to an invigilator. However, the candidate shall not be re-admitted into the room. 15.4 No answer booklet, whether used or unused, or any portion thereof, or other examination stationery, shall be removed from the examination room by a candidate. 16. Examination misconduct 16.1 Examination misconduct includes, but is not limited to, any of the following: (a) taking into the examination room, or possessing or consulting while in that room, any books, memoranda, notes, electronic storage device such as an electronic organizer, handphone, diary or electronic dictionary or any other similar material, except such as may have been supplied by the invigilator or authorised by the examiner; (b) aiding or attempting to aid another candidate, or obtaining or attempting to obtain aid from another candidate; (c) consulting, or attempting to consult, any books, memoranda, notes, electronic storage device such as an electronic organizer, hand phones, diary or electronic dictionary or any other similar materials while temporarily outside the examination room during the period of an examination. 16.2 In serious cases of indiscipline, the chief invigilator shall have the power to discontinue the examination of the candidate involved and to expel him/her from the examination room if it is felt that such disciplinary action is essential. 16.3 Any incident in which misconduct is suspected will be reported in full by the chief invigilator including a written statement from the candidate taken at the end of the examination. If the misconduct involves the introduction of notes or other similar unauthorised material, the documents concerned will be seized immediately and attached to the chief invigilators report. The candidate shall however be permitted to complete the examination. 16.4 A candidate alleged to have committed misconduct shall be liable to proceedings and disciplinary action as may be specified by the University.
73
17. Absence from the examination 17.1 The chief invigilator shall record all absentees from the examination on the attendance sheet. 17.2 In the case of absence from an examination because of ill health, the candidate or the candidates agent shall submit a relevant medical certificate and a written explanation of the absence to the Registrar. These materials must reach the Registrar at such a time and by such procedures as the University shall from time to time specify; (a) A relevant medical certificate provided on behalf of a candidate shall be presented to and considered by the Registrar. In order to be counted as relevant, a medical certificate shall relate to the period of the examination. The Registrar shall not consider any evidence relating to the illness of a candidate that is not substantiated by a medical certificate from a certified medical practitioner. (b) The candidate shall be responsible for arranging directly with the candidates certified medical practitioner for any medical evidence to be sent to the Registrar. Neither the University nor any of the Universitys officers shall obtain medical certificates on behalf of the candidate. A candidate shall ensure that the candidates certified medical practitioner clearly states that the medical certificate is required to cover the absence from or illness during the examination. 17.3 In the case of absence from an examination due to a serious cause other than ill health of the candidate, the candidate or the candidates agent shall submit to the Registrar: (a) evidence of the cause, wherever possible; and (b) a written explanation of the absence. These materials must reach the Registrar at such a time and by such procedures as the University shall from time to time specify. 17.4 A candidate who is absent from an examination without the Universitys approval will be deemed to have failed the examination. 18. Special examination 18.1 A candidate who is absent from an examination and who has complied with Regulation 17.2 or 17.3, as appropriate, and who has achieved a pass in the overall continuous assessment for the course and completed any compulsory requirements, may apply for a special examination for the course which shall be considered at the discretion of the University.
74
19. Absence from special examination and award of aegrotat 19.1 A candidate who is absent from a special examination given under Regulation 18.1 and whose medical certificate covers the period of the special examination, or who submits an acceptable subsequent relevant medical certificate to cover the special examination, and who has achieved a pass in the overall continuous assessment for the course and completed any compulsory requirements including day school attendance requirements, shall be eligible to sit the examination at the next scheduled examination session arranged for the relevant course. 19.2 Exceptionally, a candidate who submits a medical certificate under Regulation 19.1 may be eligible for the award of an aegrotat pass in the course by the Senate, provided that the candidate: (a) has achieved a pass on the overall continuous assessment for the course, or (b) has completed at least one (1) assignment used in calculating the candidates overall results and achieved a grade or grades, such that in the judgement of the Award Committee for the course the candidate would have achieved a pass in the overall continuous assessment for the course if the standard had been maintained; and (c) is unlikely to continue studies and is studying the last course he/she requires for the award being sought. 19.3 In a case covered by Regulation 19.2 the medical reasons for being unable to complete sufficient continuous assessment must be supported by an acceptable medical certificate from a certified medical practitioner. 19.4 An application for an aegrotat pass under Regulation 19.2 shall be made by the candidate supported by a written statement from the tutor commenting on the candidates performance and standards as known to that tutor. (a) In the case of a candidate who achieved a pass standard in the overall continuous assessment, the statement shall indicate whether the candidate had covered the course adequately and had achieved a standard such that, if it had been maintained, the candidate would have achieved a pass on the course as a whole. (b) In the case of a candidate who has submitted insufficient assignments to achieve a pass on the continuous assessment, the statement shall be accompanied by all tutor-marked assignments or project work submitted and shall indicate whether, in the opinion of the tutor(s), the candidate would have been expected to achieve a pass on the course as a whole.
75
20. Overseas examinations 20.1 The University may make arrangements wherever justifiable for examinations to be held outside of the country provided that an overseas examination will be held at a time deemed by the Registrar to be equivalent to the time scheduled for candidates in Malaysia. The University reserves the right to authorise an overseas institution to administer and invigilate the overseas examinations on its behalf. The University shall be under no obligation to arrange such examinations. 20.2 An application for overseas examination arrangements must reach the Registrar at such a time and by such procedures as the University shall from time to time specify. 20.3 Applicants for overseas examination arrangements shall be required to pay a nonrefundable handling charge as specified by the University from time to time, and to cover in full the Universitys administrative costs arising from such arrangements. 21. Re-sit and repeat examinations 21.1 A student who has attended the examination and who for that course has achieved Grade F for undergraduate programmes or achieved Grade D, E and F for postgraduate programmes shall be permitted to re-sit the examination, subject to the conditions set out in Regulation 21.2 below. However, this option can only be EXERCISED ONCE at the next supplementary exam offering of the same course. 21.2 Re-sit examinations are subject to the following conditions: (a) A candidate re-sitting an examination shall take the examination at a time determined by the University; (b) A candidate can only resit an examination once; (c) The opportunity to re-sit the examination shall be limited to the next examination session provided for that course or the next special examination arranged for that course; (d) A candidate intending to re-sit an examination shall be required to pay, before the examination, a fee in respect of that examination which will be specified by the University from time to time. This fee is non-refundable and cannot be carried forward for any purpose. (e) The best grade achieved will be used in the computation of the Cumulative Grade Point Average (CGPA). (f ) Registration of re-sit examinations must be done on prescribed forms within the stipulated two (2) weeks period after the official announcement of the course grades on the student portal.
76
21.3 A candidate who has passed all the components of a course but wishes to improve the overall grades, or a student who has failed a course may repeat the course and the best grade achieved will be used in the computation of the Cumulative Grade Point Average (CGPA). 22. Viva Voce examination 22.1 A candidate may be required to attend a viva voce examination at the discretion of the appropriate Award Committee. C. FINAL ASSESSMENT 23. Assessment and Grading System 23.1 The assessment for any course consists of two (2) components namely: Continuous assessment Final examination
The grade for a course is assigned based on the overall score, which combines both the continuous assessment and the final examination components.
23.2 The official grading system of the University for undergraduate programmes is as follows: Grade A A- B+ B B- C+ C C- D+ D F Grade 4.00 3.67 3.33 3.00 2.67 2.33 2.00 1.67 1.33 1.00 0.00 Point Status Distinction Excellent Extremely Good Very Good Good Moderately Good Satisfactory Weak Very Weak Extremely Weak Fail
For MPW courses (Mata Pelajaran Wajib), a student must achieve a minimum of a Grade C in order to pass the course. For non-MPW courses, a student must achieve a minimum of Grade D in order to pass a course. If a student has passed both components, the grade for the course will be accorded based on the overall course score. However, if a student fails either component, the highest grade that can be achieved is C-. The graduation requirement is a minimum CGPA of 2.00.
77
The academic performance of the student will be based on his attainment in the various courses registered for at the lower, middle and higher level. Each course will make a contribution towards the final award based on the quantum assigned to each level. The respective contribution of each level which will influence the Grade Point Average (GPA) and Cumulative Grade Point Average (CGPA) are as indicated in the schedule below: Level Lower L1 Middle L2 Higher L3 and above Weightage 1 2 2
The determination of the GPA and CGPA will be computed on the basis of a weighted average. The mode of calculation on a semester basis is as shown below: Semester 1 Course 1 2 3 4 5 6 7 Level Weightage Credit Weighted Grade Grade Weighted Grade Credit Point Point 01 L1 1 3 3 A 4.00 12.00 02 L2 2 5 10 C+ 2.33 23.30 03 L3 2 10 - - - TOTAL 13 35.30 GPA 35.30/13=2.72 Semester 2 Course 1 2 3 4 5 6 7 Level Weightage Credit Weighted Grade Grade Weighted Grade Credit Point Point 04 L1 1 5 5 A 4.00 20.00 05 L1 1 3 3 F 0.00 0.00 06 L3 2 10 20 B+ 3.33 66.60 TOTAL 28 86.60 GPA 86.60/28=3.09 The calculation of the GPA for any semester will be the total value of the weighted grade points (column 7), divided by the total value of the weighted credits accorded to each subject (column 4).
78
For the computation of the CGPA, the courses taken in all the semesters will be taken into account as shown in the schedule below: Calculation of Cumulative Grade Point Average (CGPA) Weighted Credit Weighted Grade Point Semester 1 13 35.30 Semester 2 28 86.60 41 121.90 CGPA 121.90/41=2.97 Notes: (i) The grade and the appropriate weightage for each course in any semester will be taken into account in the determination of the GPA and the CGPA for the semester concerned. The F grade will not be accorded any grade point even though the weightage for the course is taken into account in the determination of the GPA and CGPA. (ii) In the event where a student repeats a particular course, the grade which is to be taken into account in the calculation of the CGPA is the best grade achieved. The progress of the student is monitored on a semester basis and is guided by the following: Classification GOOD standing BORDERLINE standing Dean to provide advice Student will be placed under observation POOR standing Student will only be allowed to register for a reduced or lower number of courses Student will be advised to repeat failed courses GPA 2.00 & above 1.67 - 1.99
1.66 & below
23.3 The official grading system of the University for postgraduate programmes is as follows: Grade A B C D E F Grade Point 4.00 3.50 3.00 2.00 1.00 0.00 Remarks Distinction Excellent Good Poor Very Poor Fail Status Pass Fail
A student must achieve a minimum of Grade C in order to pass a course. The graduation requirement is a minimum CGPA of 3.00. The overall academic performance of the student will be based on the students attainment in the various courses taken.
79
The determination of the GPA and the CGPA for postgraduate programmes will be computed on the basis of a weighted average and the total credits is the weightage. The mode of calculation on a semester basis is as shown below: Semester 1 Course 01 02 03 TOTAL Semester 2 Course 04 05 Project/ Case Study TOTAL Credit 3 3 6 12 Grade B C C - Grade Point 3.50 3.00 3.00 - GPA= Weighted Grade Point 10.50 9 18.00 37.50 37.50/12=3.13 Credit 3 3 3 9 Grade A B C - Grade Point 4.00 3.50 3.00 - GPA= Weighted Grade Point 12.00 10.50 9.00 31.50 31.50/9=3.50
The calculation of the GPA for any semester will be the total value of the weighted grade points, divided by the total value of the credits. For the computation of the CGPA, the courses taken in all the semesters will be taken into account as shown in the schedule below: Calculation of Cumulative Grade Point Average (CGPA) Weighted Credit Semester 1 9 Semester 2 12 21 CGPA Weighted Grade Point 31.50 37.50 69.00 69.00/21=3.29
80
D. COURSE RESULTS 24. Announcement of course results 24.1 Course results are released online via student portal 8-10 weeks after the University examination period. 24.2 The result notification slip indicating a students overall performance in the course/s examined will be available online via the student portal. Students are required to print their own copy for retention/use. 24.3 The University will not return examination scripts and will not provide any information, other than examination grades, regarding examination performance. 25. Appeal on course results 25.1 A student who believes an error was made in determining his/her course result may address a query in writing to the Registrar, following such procedures as the University shall from time to time specify. 25.2 A student who is dissatisfied with the Universitys response to a query made under Regulation 26.1, and whose result status is maintained after such a query, may address an appeal against his/her course result in writing to the Registrar, following such procedures as the University shall from time to time specify. 25.3 Students lodging queries under Regulation 26.1 or appeals under Regulation 26.2 shall be required to pay a fee as specified by the University from time to time. The fee will be refunded if the original result status is revised. 25.4 For both queries under Regulation 26.1 and appeals under Regulation 26.2, the University will not release information, other than examination grades, regarding examination performance. 26. Special circumstances 26.1 A student who has faced serious problems during a course, or at the time of the examination, which he/she believes may have affected his/her performance in the course, may inform the relevant Award Committee of his/her special circumstances. The Award Committee may consider this information when determining the students result. 26.2 If the special circumstances relate to continuous assessment, the student should contact his/her tutor in the first instance, or the Course Coordinator if the tutor is not available.
81
26.3 The Award Committee should be informed of problems which may have seriously interfered with a students ability to study over a total period of four (4) weeks or more. The three main categories of special circumstances are: (a) serious disruption of studies caused by the University (e.g., continual delay in receiving course materials; exceptionally late return of tutor-marked assignments) (b) serious and prolonged illness of the student or a member of the students immediate family (c) serious disruption of the students personal life (e.g., bereavement). 26.4 Claims for special circumstances relating to an examination normally should relate to illness immediately before or during the examination, or bereavement in the students immediate family near the examination date. Claims should be supported with relevant evidence. 26.5 Students who wish to inform the relevant Award Committee of special circumstances should do so at such a time and by such procedures as the University shall from time to time specify.
82
Regulations Governing Academic Integrity and Student Discipline

1. Authority 1.1 These Regulations are issued by the Senate under the authority granted to it under Section 32(2) of the Constitution. 1.2 The Senate, or any committee of the Senate empowered by it, may adopt implementing measures and procedures pursuant to any Regulation provided that such measures and procedures shall have force only in so far as they are consistent with the Constitution and these Regulations. 2. Academic Integrity 2.1 The University expects all its students to uphold academic integrity, which is a requisite for effective learning, sound scholarship and essential in achieving the objectives of the University as stated in the Constitution. 2.2 In order to ensure that the work undertaken is their own and that any work and opinions of others have been duly acknowledged, students must take care to follow the appropriate standards for academic practice in their course. These include: (i) Providing full citation of all sources (books, articles, web sites, newspapers, images, artifacts, data sources, programme code etc) which have been drawn upon in the preparation of an assignment. Normally this will be in a bibliography included in the assignment. (ii) Properly referencing the sources of the arguments and ideas in an assignment using a recognized referencing system. It is not only quotations that must be referenced but also paraphrasing of the arguments of others and the use of their ideas, even if explained in the students own words. (iii) Following other guidelines for preparing and presenting coursework as defined in the relevant assignment, briefs and criteria. 2.3 Activities which violate the Universitys expectation of academic integrity include, but shall not limited to, the following: (a) Submission for assessment purposes of material that is not a students own work; (b) Copying, either entirely or in part, and whether using the exact words or with some substitution of words, of the published or unpublished works of others
83
without acknowledgement of the original source; (c) Presentation of another persons argument as the students own without giving due credit to the originator; (d) The use of false or fabricated data or experimental results; (e) Misconduct during examinations, as defined in Regulation 16.1 of the Regulations for Assessment and Examinations; (f ) Impersonating another student, or seeking to have another person impersonate oneself, during an examination, tutorial or any other exercise; (g) Obtaining or seeking to obtain unauthorized access to question papers or other assessment materials. 2.4 Academic Misconduct in Continuous Assessment (Coursework) A tutor/supervisor who suspects that a breach of academic integrity in the continuous assessment (coursework) component or project/thesis/dissertation has taken place shall discuss the matter with the Course Coordinator concerned. The Course Coordinator should then report the alleged breach of academic integrity to the Dean/Director of the relevant academic unit and to the Registrar.
2.5 Upon receipt of a report alleging a breach of academic integrity of the continuous assessment (coursework) component or project/thesis/dissertation, the Registrar, shall convene a meeting of the Investigative Disciplinary Committee to investigate the matter. 2.6 Academic Misconduct in Examination Component Should the alleged breach of academic integrity occur in a setting which is formally invigilated, such as an examination (forming the examination component), the incident should be noted in the invigilators written report and sent to the Registrar, who will convene a meeting of the Investigative Disciplinary Committee, to investigate the case. 3. Student discipline 3.1 The University may take disciplinary action against any student who commits any of the following disciplinary offences or who violates any other rules, regulations or policies established by the University, including but not limited to General Regulations governing usage of the University Library, computing facilities and Internet access facilities provided by the University:
84
(a) Defamation of, assault on or battery against the person of any student or employee of the University; (b) Willful damage to or defacement of any property of the University; (c) Theft, fraud, misappropriation of University funds or property of any kind; (d) Conduct which obstructs the teaching, learning, research or activities of the University, its staff or students; (e) Wilful conduct of any nature which may or is likely to bring the name or image of the University into disrepute; (f ) Misconduct including abuse of any premises used for any tutorial, residential or day school, study centre, examination centre, library, laboratory or research or any other facility which may or is likely to bring the name of the University into disrepute; (g) Misconduct and any misuse or abuse of any equipment, materials or facilities provided by the University which may or is likely to bring the name of the University into disrepute; (h) Knowingly making any false statement or falsifying any evidence in support of: (i) Application or claim for exemption or excusal from, or deferment of, any of the course, certificate, diploma or degree requirements of the University; (ii) An application to any person or organization for a grant, bursary, prize, scholarship or any other form of award, allowance or assistance; (i) Unauthorized disclosure of confidential information including that relating to any proceedings of any board or committee of the University; (j) Knowingly making any false statement or falsifying any evidence or document concerning the award of any degree, diploma, course credit or other award by the University; (k) Copying any material provided by the University in any form whatsoever without the written permission of the University for gain or otherwise; (l) Subject to the provisions of Regulation 7 below regarding the rights of appeal, failing to comply with any penalty imposed by the University disciplinary authority.
85
3.2 Notwithstanding the provisions of Regulation 3.1, the conduct of a student of the University while on the premises of another institution shall be subject to the requirements imposed by that institution. 3.3 A University lecturer, tutor or other staff member who suspects that a student has committed a disciplinary offence should report the alleged offence to the Registrar. 3.4 On receipt of a report which alleges commission by a student of any disciplinary offence, the Registrar shall convene a meeting of the Investigative Disciplinary Committee to hear the case. 4. Investigative Disciplinary Committee 4.1 The Investigative Disciplinary Committee shall review the reports on academic misconduct or other disciplinary matters and recommend one of the following actions:(i) Dismissal of the case (no further action) (ii) Convene a hearing before the Senate Disciplinary Committee under regulation 5 for further action. 4.2 The membership of the Investigative Disciplinary Committee, as appointed by the Vice-Chancellor shall consist of: a senior member of the Academic Staff as the Chairman; two (2) members of the academic staff or administrative staff where appropriate the Examinations Office of the Registry shall serve as the Secretariat
5. Senate Disciplinary Committee 5.1 On the recommendation of the Investigative Disciplinary Committee, the Registrar shall convene a hearing of the Senate Disciplinary Committee to deliberate on the findings of the Investigative Disciplinary Committee. 5.2 The membership of the Senate Disciplinary Committee, as appointed by the Vice Chancellor shall consist of: a Deputy Vice Chancellor as the Chairman; two (2) members of the academic staff or administrative staff where appropriate;
86
any other person whose presence is deemed necessary; the Registrar shall serve as the secretary.
5.3 The student alleged to have committed the breach of academic integrity or disciplinary offence shall have the right to: (i) appear before the Senate Disciplinary Committee (ii) submit a written report or present other evidence to the Committee 6. Sanctions and penalties 6.1 On conclusion of a hearing conducted under Regulation 5 above, the Senate Disciplinary Committee may impose any one or more of the following sanctions or penalties, as it may consider appropriate: (a) A formal reprimand, which shall be recorded in the students file; (b) A fine, not less than RM200.00; (c) To make good any loss of or damage to the property or premises of the University; (d) Suspension or dismissal from any course offered by the University; (e) Exclusion from further registration of courses offered by the University; (f ) Any other penalties, as deemed appropriate. 6.2 The decision of the Senate Disciplinary Committee shall be communicated to the student by the Registrar or his representative. 7. Appeal 7.1 A student may appeal to the Vice Chancellor against the decision of the Senate Disciplinary Committee following a hearing conducted under Regulation 5, and/or the specific sanction(s) or penalty(ies) under Regulation 6. 7.2 An appeal under Regulation 7.1 shall be in writing and shall reach the Vice Chancellor not later than seven (7) days after the student is informed of the relevant decision. 7.3 The Vice Chancellor shall after due consideration of the appeal either:-
87
(a) Uphold the decision, sanctions and/or penalties determined by the Senate Disciplinary Committee; OR (b) Direct the Senate Disciplinary Committee to review the case with a view to reconsider their verdict and/or impose alternative sanctions or penalties as provided for under Regulation 6. 7.4 The decision of the Vice Chancellor shall be final and shall be communicated to the student by the Registrar or his representative. 7.5 Pending the outcome of an appeal under Regulation 7.1, a student shall observe any suspension imposed by the Senate Disciplinary Committee.
Regulations for the Award of the Undergraduate Degrees

1. Authority 1.1 These Regulations are issued by the Senate under the authority granted to it by Section 32(2) of the Constitution to regulate the requirements for the award of degrees. 1.2 The Senate, or any committee of the Senate empowered by it to do so, may adopt implementing measures and procedures pursuant to any Regulation provided that such measures and procedures will have force only in so far as they are consistent with the Constitution and these Regulations. 2. Degrees 2.1 The University is empowered for the time being to confer the following undergraduate degrees: School of Business and Administration (a) Bachelor of Business (Hons) in Management (b) Bachelor of Business (Hons) in Sales and Marketing (c) Bachelor of Business (Hons) in Banking and Finance (d) Bachelor of Business (Hons) in Business Information Systems (e) Bachelor of Business (Hons) in Accounting (f ) Bachelor of Business (Hons) in Logistics and Supply Chain Management (g) Bachelor of Business (Hons) (Corporate Administration) (h) Bachelor of Business (Hons) in Entrepreneurship and Small Business Management (i) Bachelor of Management (Hons) in Psychology
88
School of Science and Technology (a) Bachelor of Technology (Hons) in Computer Systems and Networks (b) Bachelor of Technology (Hons) in Computing and Intelligent Systems (c) Bachelor of Technology (Hons) in Electronic Commerce (d) Bachelor of Technology (Hons) in Electronics (e) Bachelor of Technology (Hons) in Construction Management (f ) Bachelor of Technology (Hons) in Software Engineering (g) Bachelor of Technology (Hons) in Information Systems (h) Bachelor of Technology (Hons) in Database Management (i) Bachelor of Technology (Hons) in Networks and Data Communication (j) Bachelor of Technology (Hons) in Telecommunications (k) Bachelor of Technology (Hons) in Multimedia Design School of Foundation and Liberal Studies (a) Bachelor of Arts (Hons) in Liberal Studies (b) Bachelor of Arts (Hons) in Psychology School of Education, Languages and Communications (a) Bachelor of Education (Hons) in Primary Education (b) Bachelor of Arts (Hons) in English Studies 3. General provisions for the award of degrees 3.1 A student may be considered for the award of a degree after accumulating credits to the total required for that degree in accordance with these Regulations and achieving a Cumulative Grade Point Average (CGPA) of 2.0 and above. 3.2 The credits counted towards the requirements of a degree may include credits gained by advanced standing. 3.3 Where a student is exempted from having to pass a particular course as a result of a grant of advanced standing, for the purposes of these Regulations unless otherwise stated, that course shall be regarded as having been successfully completed. 3.4 The University reserves the right to set a limit, expressed in terms of years, after which credits awarded for successful completion of a course may not be counted towards a degree. The University shall give due notice of the introduction of any such limit. 3.5 The University may from time to time give notice of its intention to discontinue a degree programme. In such cases, degrees will continue to be conferred upon students who have successfully completed the requirements of the degree for which notice of discontinuation has been given for up to five (5) years after the date set by the Senate for termination of the programme.
89
3.6 The date on which a degree is awarded shall be the date of the award being endorsed by Senate. 3.7 The University may, by regulation, prescribe the number of credits obtained by a student at which the student shall be required to take a degree. 4. Programme of study 4.1 The University may issue Programme Regulations prescribing a programme or programmes of study for any degree, and may from time to time add to, amend or discontinue such programmes. 4.2 Each programme of study shall define the courses which it comprises, their level and value in credits as well as, any prerequisites or excluded combinations of courses. 4.3 The course components of the programme structure and the graduation requirements for your intended programme of study are available at www.wou.edu.my. Please check out the website for the details of your intended programme. 5. The award of the ____________(name)________________ Degree 5.1 To be eligible for the award, the student shall have satisfied in full the requirements for the chosen degree and shall have: (a) given notice to the University at such a time and by such procedures as the University shall from time to time prescribe of his/her wish to be awarded such a degree, having at the same time made a declaration of the degree desired, and (b) obtained at least 120 credits with a CGPA of 2.00 & above; and (c) obtained the required number of credits and fulfilled the programme structure as prescribed by the relevant Programme Regulations. 5.2 Credits awarded for the successful completion of a course shall not be counted towards more than one (1) degree award simultaneously. 5.3 The Senate is empowered to approve requirements, procedures and measures appropriate for the implementation of the above programmes should they be offered in face-to-face mode or any other mode at some future date so long as they are considered to be consistent with the provisions of these Regulations.
90
6. Degree Award 6.1 The degree to be awarded will be at the Honours level and there will not be any classification for the award. However when a student achieves a CGPA of 3.67 or above, the award of the Honours is with Distinction as shown below: CGPA CGPA 3.67 & above CGPA 2.00 to 3.66 CGPA below 2.00 7. Certification 7.1 The University shall mark the conferment of a degree by the presentation of a certificate of conferment to each graduate. The certificate shall be in English and will include the graduands full name and degree awarded. 7.2 The University shall provide each graduate with a final transcript of studies. This is an official document showing the complete academic records of a student in the University. Such a transcript shall be issued free of charge only once in respect of each conferment. Degree Award Honours with Distinction Honours Will not be eligible for an award of a degree
91
Regulations for the Award of the Postgraduate Degrees

1. Authority 1.1 These Regulations are issued by the Senate under the authority granted to it by Section 32(2) of the Constitution to regulate the requirements for the award of degrees. 1.2 The Senate, or any committee of the Senate empowered by it to do so, may adopt implementing measures and procedures pursuant to any Regulation provided that such measures and procedures will have force only in so far as they are consistent with theConstitution and these Regulations. 2. Postgraduate Degrees 2.1 The University is empowered for the time being to confer the following postgraduate degrees: Coursework Mode School of Business and Administration (a) Commonwealth Executive Master of Business Administration (CeMBA) (b) Commonwealth Executive Master of Public Administration (CeMPA) (c) Postgraduate Diploma in Business Administration (PGDBA) School of Science and Technology (a) Master of Business Administration in Construction Management (MBACM) (b) Master of Business Administration in Manufacturing and Production Management (MBAMPM) School of Education, Languages and Communications (a) Master of Education (MEd) Research Mode School of Education, Languages and Communications School of Foundation and Liberal Studies (a) Master of Philosophy (MPhil) (b) Doctor of Philosophy (PhD) 3. General provisions for the award of degrees 3.1 A student may be considered for the award of a postgraduate degree after fulfilling the following requirements:
92
(a) Coursework mode Accumulate credits to the total required for that degree in accordance with these Regulations and achieving a Cumulative Grade Point Average (CGPA) of 3.00 and above as well as a minimum of Grade C for all courses. The University however reserves the right, where appropriate, to set a limit, expressed in terms of years, after which credits awarded for successful completion of a course may not be counted towards a degree. The University shall give due notice of the intention for the introduction of any such limit. (b) Research mode Fulfil the minimum duration of candidature Pass the compulsory courses with a minimum of grade C as determined by the School/Centre Successfully complete the final assessments as stipulated in the assessment requirements Acceptance of the thesis/dissertation and pass the viva voce examination 3.2 The credits counted towards the requirements of a postgraduate degree may include credits gained by advanced standing. 3.3 Where a student is exempted from having to pass a particular course as a result of a grant of advanced standing, for the purposes of these Regulations, unless otherwise stated, that course shall be regarded as having been successfully completed. 3.4 The University may from time to time also give notice of its intention to discontinue a degree programme. In such cases, degrees will continue to be conferred upon students who have successfully completed the requirements of the degree for which notice of discontinuation has been given for up to 2.5 years after the date set by the Senate for termination of the programme. 3.5 The date on which a degree is awarded shall be the date of the award being endorsed by Senate. 4. Programme of study 4.1 The University may issue Programme Regulations prescribing a programme or programmes of study for any postgraduate degree, and may from time to time add to, amend or discontinue such programmes. 4.2 Each programme of study shall define the courses which it comprises and value in credits as well as, any prerequisites or excluded combinations of courses.
93
4.3 In general, the course structure for a programme of study, by course category, is as follows: (a) Commonwealth Executive Master of Business Administration (CeMBA) Course Components (a) Core Courses (b) Elective Courses (c) Project Course Total Number of courses 11 3 1 15 Total credits 33 9 6 48
(b) Commonwealth Executive Master of Public Administration (CeMPA) Course Components (a) Core Courses (b) Elective Courses (c) Project Course Total Number of courses 11 3 1 15 Total credits 33 9 6 48
(c) Master of Business Administration in Construction Management (MBACM) Course Components (a) Core Courses (b) Specialist Courses (c) Elective Courses (d) Project Course Total Number of courses 7 4 2 1 14 Total credits 21 14 6 6 47
(d) Master of Business in Manufacturing and Production Management (MBAMPM) Course Components (a) Core Courses (b) Specialist Courses (c) Elective Courses (d) Project Course Total Number of courses 7 4 2 1 14 Total credits 21 14 6 6 47
94
e) Master of Education (MEd) Course Components (a) Core Courses (b) Specialization Courses (c) Project Course Total Number of courses 5 3 1 9 Total credits 25 15 5 45
5. The award of the ____________(name)________________ Postgraduate Degree 5.1 To be eligible for the award, the student shall have satisfied in full the requirements for the chosen degree and shall have: (a) Coursework Mode given notice to the University at such a time and by such procedures as the University shall from time to time prescribe of his/her wish to be awarded such a degree, having at the same time made a declaration of the degree desired, and obtained the required number of credits with a CGPA of 3.00 & above as well as minimum of Grade C for all courses. (b) Research Mode Fulfil the minimum duration of candidature Pass the compulsory courses with a minimum of grade C as determined by the School/Centre Successfully complete the final assessments as stipulated in the assessment requirements Acceptance of the thesis/dissertation and pass the viva voce examination.
5.2 Credits awarded for the successful completion of a course shall not be counted towards more than one degree award simultaneously. 5.3 The Senate is empowered to approve requirements, procedures and measures appropriate for the implementation of the above programmes should they be offered in face-to-face mode or any other mode at some future date so long as they are considered to be consistent with the provisions of these Regulations.
95
6. Certification 6.1 The University shall mark the conferment of a postgraduate degree by the presentation of a certificate of conferment to each graduate. The certificate shall be in English and will include the graduands full name and degree awarded. 6.2 The University shall provide each graduate (coursework mode) with a final transcript of studies. This is an official document showing the complete academic records of a student in the University. Such a transcript shall be issued free of charge only once in respect of each conferment. For research mode, the University shall provide each graduate with a transcript certifying that the student has successfully completed and submitted his/her thesis/ dissertation and has also completed the compulsory courses taken during the duration of the study for the postgraduate degree. Such a transcript shall be issued free of charge only once in respect of each conferment.
Regulations for the Award of the Postgraduate Diplomas

1. Authority 1.1 These Regulations are issued by the Senate under the authority granted to it by Section 32(2) of the Constitution to regulate the requirements for the award of postgraduate diplomas. 1.2 The Senate, or any committee of the Senate empowered by it to do so, may adopt implementing measures and procedures pursuant to any Regulation provided that such measures and procedures will have force only in so far as they are consistent with the Constitution and these Regulations. 2. Postgraduate Diplomas 2.1 The University is empowered for the time being to confer the following postgraduate diploma: School of Business and Administration (a) Postgraduate Diploma in Business Administration (PGDBA) School of Education, Languages and Communications (a) Postgraduate Diploma in Education (PGDE)
96
3. General provisions for the award of postgraduate diplomas 3.1 A student may be considered for the award of a postgraduate diploma after accumulating credits to the total required for that postgraduate diploma in accordance with these Regulations and achieving a Cumulative Grade Point Average (CGPA) of 2.0 and above for PGDE and CGPA of 3.0 and above for PGDBA. 3.2 The credits counted towards the requirements of a postgraduate diploma may include credits gained by advanced standing. 3.3 Where a student is exempted from having to pass a particular course as a result of a grant of advanced standing, for the purposes of these Regulations unless otherwise stated, that course shall be regarded as having been successfully completed. 3.4 The University reserves the right to set a limit, expressed in terms of years, after which credits awarded for successful completion of a course may not be counted towards a postgraduate diploma. The University shall give due notice of the introduction of any such limit. 3.5 The University may from time to time give notice of its intention to discontinue a postgraduate diploma programme. In such cases, postgraduate diplomas will continue to be conferred upon students who have successfully completed the requirements of the postgraduate diploma for which notice of discontinuation has been given for up to 1.5 years after the date set by the Senate for termination of the programme. 3.6 The date on which a postgraduate diploma is awarded shall be the date of the award being endorsed by Senate. 3.7 The University may, by regulation, prescribe the number of credits obtained by a student at which the student shall be required to take a postgraduate diploma. 4. Programme of study 4.1 The University may issue Programme Regulations prescribing a programme or programmes of study for any postgraduate diploma, and may from time to time add to, amend or discontinue such programmes. 4.2 Each programme of study shall define the courses which it comprises, their level and value in credits as well as, any prerequisites or excluded combinations of courses.
97
4.3 In general, the course structure for a programme of study, by course category, is as follows: (a) Postgraduate Diploma in Business Administration (PGDBA) Course Components Core Courses Total Number of courses 10 10 Total credits 30 30
(b) Postgraduate Diploma in Education (PGDE) Course Components Core Courses Total Number of courses 7 7 Total credits 33 33
5. The award of the ____________(name)________________ Postgraduate Diploma 5.1 To be eligible for the award, the student shall have satisfied in full the requirements for the chosen postgraduate diploma and shall have: (a) given notice to the University at such a time and by such procedures as the University shall from time to time prescribe of his/her wish to be awarded such a postgraduate diploma, having at the same time made a declaration of the postgraduate diploma desired, and (b) obtained at least 33 credits with a CGPA of 2.00 & above for PGDE or at least 30 credits with a CGPA of 3.0 and above for PGDBA; and (c) obtained the required number of credits and fulfilled the programme structure as prescribed by the relevant Programme Regulations. 5.2 Credits awarded for the successful completion of a course shall not be counted towards more than one (1) postgraduate diploma award simultaneously. 5.3 The Senate is empowered to approve requirements, procedures and measures appropriate for the implementation of the above programmes should they be offered in face-to-face mode or any other mode at some future date so long as they are considered to be consistent with the provisions of these Regulations.
98
6. Certification 6.1 The University shall mark the conferment of a postgraduate diploma by the presentation of a certificate of conferment to each graduate. The certificate shall be in English and will include the graduands full name and postgraduate awarded. 6.2 The University shall provide each graduate with a final transcript of studies. This is an official document showing the complete academic records of a student in the University. Such a transcript shall be issued free of charge only once in respect of each conferment.
Regulations for the Award of the Graduate Diplomas

1. Authority 1.1 These Regulations are issued by the Senate under the authority granted to it by Section 32(2) of the Constitution to regulate the requirements for the award of graduate diplomas. 1.2 The Senate, or any committee of the Senate empowered by it to do so, may adopt implementing measures and procedures pursuant to any Regulation provided that such measures and procedures will have force only in so far as they are consistent with the Constitution and these Regulations. 2. Graduate Diplomas 2.1 The University is empowered for the time being to confer the following graduate diploma: School of Business and Administration (a) Graduate Diploma in Business Accounting (b) Graduate Diploma in Corporate Administration (c) Graduate Diploma in Sales and Marketing (d) Graduate Diploma in Supply Chain Management (e) Graduate Diploma in Banking and Finance School of Science and Technology (a) Graduate Diploma in Database Management (b) Graduate Diploma in Electronics (c) Graduate Diploma in Telecommunications
99
3. General provisions for the award of graduate diplomas 3.1 A student may be considered for the award of a graduate diploma after completing all requirements of the programme and accumulating credits to the total required for that diploma in accordance with the Program Regulations and achieving a Cumulative Grade Point Average (CGPA) of 2.0 and above. 3.2 The credits counted towards the requirements of a graduate diploma may include credits gained by advanced standing. 3.3 Where a student is exempted from having to pass a particular course as a result of a grant of advanced standing, for the purposes of these Regulations unless otherwise stated that course shall be regarded as having been successfully completed. 3.4 The University reserves the right to set a limit, expressed in terms of years, after which credits awarded for successful completion of a course may not be counted towards a diploma. The University shall give due notice of the introduction of any such limit. 3.5 The University may from time to time give notice of its intention to discontinue a diploma programme. In such cases, diplomas will continue to be conferred upon students who have successfully completed the requirements of the diploma for which notice of discontinuation has been given for up to 2.5 years after the date set by the Senate for termination of the programme. 3.6 The date on which a diploma is awarded shall be the date of the award being endorsed by Senate. 3.7 The University may, by regulation, prescribe the number of credits obtained by a student at which the student shall be required to take a diploma. 4. Programme of study 4.1 The University may issue Programme Regulations prescribing a programme or programmes of study for any graduate diploma, and may from time to time add to, amend or discontinue such programmes. 4.2 Each programme of study shall define the courses which it comprises, their level and value in credits as well as, any prerequisites or excluded combinations of courses.
100
5. The award of the ____________(name)________________ Graduate Diploma 5.1 To be eligible for the award, the student shall have satisfied in full the requirements for the chosen graduate diploma and shall have: (a) given notice to the University at such a time and by such procedures as the University shall from time to time prescribe of his/her wish to be awarded such a graduate diploma, having at the same time made a declaration of the diploma desired, and (b) obtained at least 70 credits with a CGPA of 2.00 & above; and (c) obtained the required number of credits and fulfilled the programme structure as prescribed by the relevant Programme Regulations. 5.2 Credits awarded for the successful completion of a course shall not be counted towards more than one (1) graduate diploma award simultaneously. 5.3 The Senate is empowered to approve requirements, procedures and measures appropriate for the implementation of the above programmes should they be offered in face-to-face mode or any other mode at some future date so long as they are considered to be consistent with the provisions of these Regulations. 6. Certification 6.1 The University shall mark the conferment of a diploma by the presentation of a certificate of conferment to each graduate. The certificate shall be in English and will include the graduands full name and diploma awarded. 6.2 The University shall provide each graduate with a final transcript of studies. This is an official document showing the complete academic records of a student in the University. Such a transcript shall be issued free of charge only once in respect of each conferment.
101
Regulations for the Award of the Graduate Certicates

1. Authority 1.1 These Regulations are issued by the Senate under the authority granted to it by Section32(2) of the Constitution to regulate the requirements for the award of graduate certificates. 1.2 The Senate, or any committee of the Senate empowered by it to do so, may adopt implementing measures and procedures pursuant to any Regulation provided that such measures and procedures will have force only in so far as they are consistent with the Constitution and these Regulations. 2. Graduate Certificates 2.1 The University is empowered for the time being to confer the following graduate certificates: School of Business and Administration (a) Graduate Certificate in Business Management (b) Graduate Certificate in Logistics Management
3. General provisions for the award of graduate certificates 3.1 A student may be considered for the award of a graduate certificate after accumulating credits to the total required for that graduate certificate in accordance with these Regulations and achieving a Cumulative Grade Point Average (CGPA) of 2.0 and above. 3.2 The credits counted towards the requirements of a graduate certificate may include credits gained by advanced standing. 3.3 Where a student is exempted from having to pass a particular course as a result of a grant of advanced standing, for the purposes of these Regulations unless otherwise stated, that course shall be regarded as having been successfully completed. 3.4 The University reserves the right to set a limit, expressed in terms of years, after which credits awarded for successful completion of a course may not be counted towards a graduate certificate. The University shall give due notice of the introduction of any such limit.
102
3.5 The University may from time to time give notice of its intention to discontinue a graduate certificate programme. In such cases, graduate certificates will continue to be conferred upon students who have successfully completed the requirements of the graduate certificate for which notice of discontinuation has been given for up to 1.5 years after the date set by the Senate for termination of the programme. 3.6 The date on which a graduate certificate is awarded shall be the date of the award being endorsed by Senate. 3.7 The University may, by regulation, prescribe the number of credits obtained by a student at which the student shall be required to take a graduate certificate. 4. Programme of study 4.1 The University may issue Programme Regulations prescribing a programme or programmes of study for any graduate certificate, and may from time to time add to, amend or discontinue such programmes. 4.2 Each programme of study shall define the courses which it comprises, their level and value in credits as well as, any prerequisites or excluded combinations of courses. 5. The award of the ____________(name)________________ Graduate Certificate 5.1 To be eligible for the award, the student shall have satisfied in full the requirements for the chosen graduate certificate and shall have: (a) given notice to the University at such a time and by such procedures as the University shall from time to time prescribe of his/her wish to be awarded such a graduate certificate, having at the same time made a declaration of the graduate certificate desired, and (b) obtained at least 37 credits with a CGPA of 2.00 & above; and (c) obtained the required number of credits and fulfilled the programme structure as prescribed by the relevant Programme Regulations. 5.2 Credits awarded for the successful completion of a course shall not be counted towards more than one (1) graduate certificate award simultaneously. 5.3 The Senate is empowered to approve requirements, procedures and measures appropriate for the implementation of the above programmes should they be offered in face-to-face mode or any other mode at some future date so long as they are considered to be consistent with the provisions of these Regulations.
103
6. Certification 6.1 The University shall mark the conferment of a graduate certificate by the presentation of a certificate of conferment to each graduate. The certificate shall be in English and will include the graduands full name and graduate certificate awarded. 6.2 The University shall provide each graduate with a final transcript of studies. This is an official document showing the complete academic records of a student in the University. Such a transcript shall be issued free of charge only once in respect of each conferment.
104
Regulations for the Tun Dr. Lim Chong Eu Library Services

1. Authority 1.1 These Regulations are issued by the Senate under the authority granted to it under Section 22 of the Constitution. 1.2 The Senate, or any committee of the Senate empowered by it to do so, may adopt implementing measures and procedures pursuant to any Regulation provided that such measures and procedures shall have force only in so far as they are consistent with the Constitution and these Regulations. 2. General 2.1 All registered users are presumed to know the Library Rules and Regulations, which are included in the Student Handbook and available in the Librarys web pages. These Rules and Regulations may be amended from time to time by the University Librarian. 2.2 Throughout the Rules and Regulations, the term Library means all libraries which form the Tun Dr. Lim Chong Eu Library; the word Ticket means a Wawasan Open University or Disted College student card, or library ticket; and the term book means any book or other material in the custody of the Librarian. 2.3 Any modifications of these Rules and Regulations or any special regulations applying to a particular Regional Centre Library are displayed in the Library concerned. Information about the consultation of materials from special collections, and for the use of various Library services, is available in the Library at the relevant service points. 2.4 The Librarian is authorised to suspend the Library privileges of any person and to impose appropriate penalties for breaches of the Regulations. Any action taken under this Regulation may be reported to the appropriate authorities. Any person wishing to appeal against the Librarians decision must write to the Vice Chancellor within 14 days of the decision, stating the grounds of the appeal. 2.5 The Library will send notices, including recall notices for books on loan, to the users address known to the Library. Internal University addresses will be used for all staff. It is the responsibility of users to notify the Library of any change of address for receipt of their Library mail.
105
3. Library Opening Hours The opening hours of the Library will be as determined from time to time. The hours will be displayed at the entrance to that Library and on the Librarys web pages. Opening hours of particular services within a Library may differ and will be displayed at the service points.
4. Admission to the Library 4.1 A valid Wawasan Open University or Disted College Student Card or readers ticket must be brought to the Library on each visit and must be produced on entering the Library, when books are borrowed and at any other time at the request of Library staff. 4.2 Categories of Library Membership The following are eligible to use the Library: (i) University Members Board members; Academic and equivalent administrative staff; Support staff; Registered students of Wawasan Open University and Disted College. (ii) Tutors (iii) Members of the public may apply for consultation facilities. 5. User Conduct 5.1 The Library is to be used for the purpose of academic study and research and for the consultation of its collections and associated materials only. 5.2 Smoking, eating and drinking, with the exception of bottled water are forbidden. 5.3 Silence is required in the study areas of the Library. Handphones and beepers should be either switched off or set to silent ring mode. 5.4 The University accepts no responsibility for loss/theft/damage to personal belongings left anywhere in the Library or in Library lockers at any time. 5.5 The reservation of seats is not permitted. The Library staff are empowered to clear all books and personal property left unattended for any length of time. 5.6 Laptop computers may only be used if they do not generate sounds audible to other users.
106
5.7 Users must not write in or otherwise damage books belonging to the Library. Any damage to, or loss of, books must be made good to the satisfaction of the Librarian. 5.8 All members of the Library staff are authorised to inspect any books in the possession of users leaving the Library. This is a standard operating procedure in an open stack system. 5.9 Users must leave the Library by closing time, immediately on hearing the fire alarm, or when required to do so in an emergency. 5.10 Users should immediately report any accident, theft or other incident to a member of the Library staff. 6. Borrowing 6.1 Books in the General collection can be taken out on loan. Journals, reference books and archives are to be used in the Library only. 6.2 Books in the Red-Spot collection are available for overnight loan after 8.30 p.m. These items have to be returned before 10.30 a.m. on the next day. 6.3 Library users will be held responsible for all books issued to their library records. If the ticket is lost, the user will remain responsible until the Library is informed of the loss. The charge to replace a lost ticket is RM50.00.
107
6.4 Borrowing privileges for the various categories of users are as follows:Categories of Borrowers Loan Quota Loan Period General Yellow Spot Collection Collection 3 days Red Spot Multimedia Collection Collection 1 day 14 days
Academic/ 20 1 Administrative Semester equivalent staff Unlimited renewals but subject to recalls Support staff 4 14 days Adjunct/Parttime Faculty 20 1 semester No renewals Tutors 5 1 semester No renewals Students: 4 14 days Degree/ 1 renewal Diploma/Pre-U/ Headstart Students: 6 1 month Graduate 1 renewal Public 2 14 days Members No renewals
3 days 3 days - 3 days
- 1 day - 1 day
- 14 days 14 days
3 days 7 days
1 day -
14 days 14 days
7. Fines, Replacement and Damage Fees 7.1 Fines are charged to all users, regardless of status, for any item which is returned after the due date stamped on the item, and which has not been renewed. The charges are incorporated into the computerised loan circulation system.
108
7.2 Late fees are assessed at the following rates: Wawasan Open Library Collection Type General/Yellow- spot Red-spot Non-circulating materials Disted College Library Collection Type General Yellow-spot Red-spot Textbook on loan Charges per item 0.50 sen/day RM2.00/day RM5.00/day RM5.00/day
Charges per item 0.40 sen/day 0.40 sen/hour RM1.00/day
Note: No person shall borrow a book from the Library if the maximum fines threshold has been reached. 7.3 Replacement and damage fees are assessed at the following rates: Lost or Damaged Book Wawasan Open Library Overdue fines + current cost of the book + processing fee of RM25.00 or Overdue fines + replacement copy by student + processing fee of RM25.00 Overdue fines + cost of equivalent book + processing fee of RM25.00 Disted College Library Double the current cost + processing fee of RM50.00 or Replacement copy by student + processing fee of RM50.00 Double the price of book + processing fee of RM100.00
Lost or damaged book Lost or damaged book Out of print book
109
8. Renewals 8.1 Books can be renewed online, at the Circulation Desk, or by telephone. Please see the Loan Period chart on this page to determine your eligibility for renewal. 8.2 Overdue or recalled materials may not be eligible for renewal. Renewals will be blocked if there are unpaid fines for overdue books. Note: Item with more than one reservation will be loaned out for only ONE WEEK. 9. Reservations A user can reserve online, books which are out on loan to other users as long as there are no overdue books or outstanding fines. On its return, the item will be kept for the user who placed the hold for a short period of time. It is the responsibility of the user who placed the hold, to check when the item becomes available.
10. Returning Books All books should be returned to the Circulation Desk during the Library opening hours.
11. Document Delivery and Inter-library Loan Services 11.1 Document Delivery Service Any Wawasan Open University student and staff can request for book and journal articles that are only available in the Main Library. This service will be provided free. Requests take time to process and can be expensive so please only ask for items that you really need. There is also a limit on how many requests you can make and they will not be processed if you have any overdue books or outstanding fines. 11.2 Inter-library Loan Service Inter-library loan service is available to all Wawasan Open University students and academic staff. The request forms can be found at the Circulation Desk. Please fill out the form as completely as possible and leave it with a member of the Library staff. You will be notified as soon as the materials arrive. Students are advised to plan in advance when inter-library loans are anticipated, since requested items can take several weeks to arrive. Please note that inter-library loan charges will be transferred to the requestor. 12. Electronic Resources Registered students and academic staff are automatically entitled to use all electronic resources subscribed by the Library and made available on the Internet. You are encouraged to attend the library instruction course in order to make full use of these information resources. Access to the resources can be made from any computer with Internet access both on and off campus.
110
13. Copying and printing facilities 13.1 Card operated photocopying machines are provided in the Library. Users can buy or recharge photocopy cards at the Circulation Desk. 13.2 Printing services are available in the Library. The current printing costs will be displayed at the service point. Please pay for all pages printed before leaving the Library. Users are reminded to observe copyright restrictions on use of books, audio-visual and CD-ROMs. Failure to observe these Rules may expose you to liability. 14. Library Computer Workstations 14.1 Use of library computers is a privilege that depends on students using the computers appropriately and in accordance with the library policies. They are not to be used for chatting, instant messaging, game playing and viewing pornography. Those caught doing will be denied access to library computers in the future. 14.2 Library software is copyrighted and may not be reproduced. This includes disks that are checked out, disks in books that may be checked out, and disks in reference materials that must remain in the library. 14.3 Users are not permitted to store any software or other data on the hard drives of the librarys computers or alter the programmes currently installed on the systems. Anyone tampering with any library hardware or software will be denied access to library computers in the future, and also may lose their library privileges.
Regulations for the Information Technology Services and Facilities

1. Authority 1.1 These Regulations are issued by the Senate under the authority granted to it by Section 22 of the Constitution. 1.2 The Senate, or any committee of the Senate empowered by it to do so, may adopt implementing measures and procedures pursuant to any Regulations provided that such measures and procedures will have force only in so far as they are consistent with the Constitution and these Regulations.
111
2. General University IT and network facilities are provided for use in accordance with the following Policy. 2. 1 The University provides computer facilities and access to its computer networks only for purposes directly connected with the work of the University and with the normal academic activities of their members. 3. Individuals have no right to use university facilities for any other purpose. 3.1 Persons may make use of university facilities only with proper authorisation. 3.2 Proper authorisation in this context means prior authorisation by the appropriate officer, who shall be the Head of Information Technology Services or his or her nominated officer in the case of services under the supervision of Wawasan Open University ITS, or the nominated school or departmental officer in the case of services provided by a school or department and in such cases the services should be made known to Wawasan Open University ITS. 3.3 Any authorisation is subject to compliance with the Universitys regulations, including these regulations, and will be considered terminated by any breach or attempted breach of these regulations. 4. Authorisation 4.1 Authorisation will be specific to an individual. 4.2 Any password, authorisation code, etc. given to a user will be for his or her use only, and must be kept secure and not disclosed to or used by any other person. 5. Users are not permitted to use university IT or network facilities for any of the following: 5.1 any unlawful activity; 5.2 the creation, transmission, storage, downloading, or display of any offensive, obscene, indecent, or menacing images, data, or other material, or any data capable of being resolved into such images or material, except in the case of the use of the facilities for properly supervised research purposes when that use is lawful and when the user has obtained prior written authority for the particular activity from the head of his or her department or the chairman of his or her faculty board (or, if the user is the head of a department or the chairman of a faculty board, from the head of his or her division);
112
5.3 the creation, transmission, or display of material which is designed or likely to harass another person; 5.4 the creation or transmission of defamatory material about any individual or organization; 5.5 the sending of any e-mail that does not correctly identify the sender of that e-mail or attempts to disguise the identity of the computer from which it was sent; 5.6 the sending of any message appearing to originate from another person, or otherwise attempting to impersonate another person; 5.7 the transmission, without proper authorisation, of e-mail to a large number of recipients, unless those recipients have indicated an interest in receiving such email, or the sending or forwarding of e-mail which is intended to encourage the propagation of copies of itself; 5.8 the creation or transmission of or access to material in such a way as to infringe a copyright, moral right, trademark, or other intellectual property right; 5.9 private profit, except to the extent authorised under the users conditions of employment or other agreement with the University; or commercial purposes without specific authorisation; 5.10 gaining or attempting to gain unauthorised access to any facility or service within or outside the University, or making any attempt to disrupt or impair such a service; 5.11 the deliberate or reckless undertaking of activities such as may result in any of the following: 5.11.a 5.11.b 5.11.c 5.11.d 5.11.e the waste of staff effort or network resources, including time on any system accessible via the university network; the corruption or disruption of other users data; the violation of the privacy of other users; the disruption of the work of other users; the introduction or transmission of a virus into the network;
5.12 activities not directly connected with employment, study, or research in the University (excluding reasonable and limited use for social and recreational purposes where not in breach of these regulations or otherwise forbidden) without proper authorisation.
113
6. Software and computer-readable datasets made available on the university network may be used only subject to the relevant licensing conditions. 7. Users shall treat as confidential any information which may become available to them through the use of such facilities and which is not clearly intended for unrestricted dissemination; such information shall not be copied, modified, disseminated, or used either in whole or in part without the permission of the person or body entitled to give it. 8. Any person responsible for the administration of any university or college computer or network system, or otherwise having access to data on such a system, shall comply with the provisions on Statement of IT Security and Privacy Policy, as published by the ITS from time to time. 9. Users shall at all times endeavour to comply with guidance issued from time to time by Wawasan Open University ITS to assist with the management and efficient use of the network. 10. Connection of computers, whether schools, departmental, or privately owned, to the university network is subject to the following additional conditions: 10.1.a Computers connected to the university network may use only network identifiers which follow the Universitys naming convention, and are registered with Wawasan Open University. 10.1.b In particular all such names must be within the domain wou.edu.my and wawasanopen.edu.my. 10.1.c Any exception to this must be authorised by the Wawasan Open University ITS authorised officer, and may be subject to payment of a license fee. 10.2.a The administrators of computers connected to the university network are responsible for ensuring their security against unauthorised access, participation in denial of service attacks, etc. 10.2.b The University may temporarily bar access to any computer or sub-network that appears to pose a danger to the security or integrity of any system or network, either within or outside Wawasan Open University or which, through a security breach, may bring disrepute to the University. 10.3.a Providers of any service must take all reasonable steps to ensure that that service does not cause an excessive amount of traffic on the Universitys internal network or its external network links.
114
10.3.b The University may bar access at any time to computers which appear to cause unreasonable consumption of network resources. 10.4.a Hosting Web pages on computers connected to the university network is permitted subject to the knowledge and consent of the department or college responsible for the local resources, but providers of any such Web pages must endeavour to comply with guidelines published by Wawasan Open University ITS or other relevant authorities. 10.4.b It is not permitted to offer commercial services through Web pages supported through the university network, or to provide home-page facilities for any commercial organization, except with the permission of Wawasan Open University ITS; this permission may require the payment of a license fee. 10.5 Participation in distributed file-sharing networks is not permitted, except in the case of the use of the facilities for properly authorised academic purposes when that use is lawful and when the user: 10.5.a In the case of services under the supervision of Wawasan Open University ITS, has demonstrated to the satisfaction of Head of Information Technology Services that the user has obtained prior written authority for the particular activity from the head of his or her department or the chairman of his or her faculty board; or 10.5.b In the case of services provided by a school has demonstrated to the satisfaction of the nominated school that the user has obtained prior written authority for the particular activity from the head of that school. 10.6.a No computer connected to the university network may be used to give any person who is not a member or employee of the University or its schools access to any network services outside the department or college where that computer is situated. 10.6.b Certain exceptions may be made, for example, for members of other universities, official visitors to a department or school, or those paying a license fee. 10.6.c Areas of doubt should be discussed with an authorised Wawasan Open University official. 11. Breach of Use 11.1 If a user is thought to be in breach of any of the Universitys regulations, including these regulations, he or she shall be reported to the appropriate officer who may recommend to the appropriate university or school authority, that proceedings be instituted under either or both of university and school disciplinary procedures.
115
11.2 Access to facilities may be withdrawn pending a determination. 12. Examining Users Data The University reserves the right to exercise control over all activities employing its computer facilities, including examining the content of users data, such as e-mail, where that is necessary: 12.1 For the proper regulation of the Universitys facilities; 12.2 In connection with properly authorised investigations in relation to breaches or alleged breaches of provisions in the Universitys regulations, including these regulations; or 12.3 To meet legal requirements. 12.4 Such action will be undertaken only in accordance with these regulations. 13. These regulations govern all use of university IT and network facilities, whether accessed by university property or otherwise. 14. User is subject at all times to such monitoring as may be necessary for the proper management of the network, or as may be specifically authorised in accordance with these regulations. 15. Regulations: Users Data All staff of an IT facility that are given privileged access to information available through that facility must respect the privacy and security of any information, not clearly intended for unrestricted dissemination, that becomes known to them by any means, deliberate or accidental. 15.1 System Administrators (i.e. those responsible for the management, operation, or maintenance of computer systems) have the right to access users files and examine network traffic, but only if necessary in pursuit of their role as System Administrators. 15.2 They must endeavour to avoid specifically examining the contents of users files without proper authorisation. 15.3 If it is necessary for a System Administrator to inspect the contents of a users files, the procedure set out in paragraphs (15.4)-(15.7) below must be followed. 15.4 Normally, the users permission should be sought.
116
15.5 Should such access be necessary without seeking the users permission, it should, wherever possible, be approved by an appropriate authority prior to inspection. 15.6 If it has not been possible to obtain prior permission, any access should be reported to the user or to an appropriate authority as soon as possible.. 15.7 For the purposes of these regulations appropriate authority is defined as follows: 15.7a Any university-owned system, whether at the headquarters or at the regional centers: if the files belong to a student member, the Registrar or his or her nominee; if the files belong to an employee, the head of the department, school, or other unit to which the employee is responsible, or the heads delegated representative.
117
Data Protection and Privacy Policy

This statement describes Wawasan Open Universitys (WOU) personal data protection policy and sets out how the University will deal with your personal data.
HOW IS WOU COLLECTING MY PERSONAL INFORMATION?

WOU collects the Personal Information in a number of ways, including: Directly as provided by you including but not limited to instances when such Personal Information is provided via phone, in application/contests/other related forms such as application form and enquiry form or agreements, or when submitting your personal details through WOUs education consultant and/or online channels such as WOUs websites, Facebook account etc;
HOW WOULD WOU USE MY PERSONAL INFORMATION?

We may use your personal information provided to: Verify your identity Assist you when you register with WOU process your enquiry or application in order to provide you with the appropriate academic or non-academic service/ product, and to complete the transaction. Keep your data in our records for examination, graduation, administration, employment, provision of any products and services to WOU or to provide you with follow-up services or actions required for which your personal information was provided to WOU. Conduct research and development and statistical analysis in connection with the products and services for further improvement. Where applicable, for your contest participation and prize-giving purposes including but not limited to identification, verification of participation, eligibility to participate, sending/collection of prizes etc. Alert you of WOUs latest updates, special rewards and/or any product launch in respect of the product and services (including without limitation by way of direct mail, email, newsletter and SMS). Send you seasonal and/or birthday greetings messages and/or announcements. The University will, where practicable, take steps to ensure that the personal data it maintains on you are accurate. You are responsible to provide accurate information on a timely basis. The University cannot establish whether your personal data is correct unless you notify the University on the changes.
118
DATA PROTECTION AND CONFIDENTIALITY OF INFORMATION

By registering with WOU, subscribing or continuing to use its services, you are consenting to your personal information being processed, and used in accordance with the terms of our Privacy and Data Protection Policy. In the event you do not agree or do not consent to the terms as contained herein, then WOU will not be able to provide the products and services to you. WOU is committed in ensuring that your privacy is protected and the University will treat your personal data as confidential, and it will be used only for the Universitys intended purposes. Such information may only be disclosed to authorised personnel within or outside the WOU who has the right to receive or process such information. WOU may also be obligated by law to provide necessary information to the government authorities.
119
Enquiries
WOU Main Campus
Address Telephone Fax Email : 54 Jalan Sultan Ahmad Shah, 10050 Penang, Malaysia : 04-227 3323 (Marketing) / 218 0333 (General) : 04-226 9323 : enquiry@wou.edu.my : 8.30 a.m. to 5.30 p.m. : Closed
Operating Hours Monday to Friday Saturday, Sunday & Public Holidays
Regional Centres, Regional Support Centres and Learning Centres

Operating hours for Regional Centres and Regional Support Centres Penang, Ipoh, Kuala Lumpur, Johor Bahru, Kuching ,Bandar Utama, Klang and Subang Tuesday to Sunday : 10 a.m. to 7 p.m. Monday and Public Holidays : Closed Kota Bharu Monday to Saturday Sunday and Public Holidays : 10 a.m. to 7 p.m. : Closed Penang Regional Centre Address : Penang Regional Centre WOU Main Campus 54 Jalan Sultan Ahmad Shah 10050 Penang Telephone : 04-2180 133 / 2180 134 Fax : 04-2284 500 Email : ro_pg@wou.edu.my Learning Centre Address : WOU Main Campus 54 Jalan Sultan Ahmad Shah 10050 Penang Address : Disted-Stamford College 340 Macalister Road 10350 Penang Ipoh
Regional Centre Address : Wisma Gerakan 80 Persiaran Green Hill 30450 Ipoh, Perak Telephone : 05-2436 323 / 2426 323 Fax : 05-2549 323 Email : ro_ip@wou.edu.my
120
Kuala Lumpur Regional Centre and Learning Centre Address : Level 3 Menara PGRM 8 Jalan Pudu Ulu 56100 Cheras Kuala Lumpur Telephone : 03-9281 7323 / 9283 8323 Fax : 03-9284 9323 Email : ro_kl@wou.edu.my Centre for Professional Development and Continuing Education (PACE) Regional Support Centre Address : WOU Main Campus 54 Sultan Ahmad Shah 10050 Penang Telephone : 04-218 0333 Fax : 04-226 9323 Email : PACE@wou.edu.my Bandar Utama Regional Support Centre Address : L2 - 6 & 7, Wisma BU8 11, Lebuh Bandar Utama Bandar Utama 47800 Petaling Jaya, Selangor Telephone : 03-7629 7223 / 7629 7123 Fax : 03-7629 7023 Email : rso_bu@wou.edu.my Regional Centre Address : 17 & 19 Jalan Jaya 2 Taman Jaya 81300 Skudai Johor Telephone : 07-5566 323 / 5564 323 Fax : 07-5549 323 Email : ro_jb@wou.edu.my Johor Bahru Learning Centre Address : Southern College PTD64888 15km Jalan Skudai P.O. Box 76 Skudai 81300 Johor
121
Regional Centre Address : No. 3956 Tingkat Bawah Wisma Gerakan Jalan Temenggong 15000 Kota Bharu Kelantan Telephone : 09-7487323 Fax : 09-7489323 Email : ro_kb@wou.edu.my
Kota Bharu Learning Centre Address : Kolej Poly-Tech MARA Kota Bharu Seksyen 12 Jalan Pengkalan Chepa 15400 Kota Bharu Kelantan
Kuching Regional Centre Learning Centre Address : SL14 Ground & First Floor Address :Kolej Antarabangsa Teknologi Lanjutan Sarawak Westin Avenue Jalan Tun Jugah (ICATS) Jalan Canna, Off Jalan 93350 Kuching Wan Alwi, Tabuan Jaya, Sarawak Telephone : 082-578 923 / 575 923 93350 Kuching, Sarawak Tel : 082-364198 / 082- 364199 Fax : 082-576 923 Fax : 082-364197 Email : ro_kc@wou.edu.my Website : http://www.icats.edu.my Klang Regional Support Centre Address : 41 (Ground Floor) Learning Centre Jalan Kasuarina 2/KS7 Bandar Botanic Capital 41200 Klang Selangor Telephone : 03-3325 2353 / 03-33252373 Fax : 03-3325 2313 Email : rso_klg@wou.edu.my Subang Regional Support Centre Address : 34-1 Ground Floor, Jalan PJS 8/2, Mentari Plaza Bandar Sunway 46150 Petaling Jaya Selangor Telephone : 03-5635 5323 / 03-5632 5323 Fax : 03-5635 1323 Email : rso_sbg@wou.edu.my For further details, call WOU CARELINE 1-300-888-WOU(968) or visit wou.edu.my
122
Appendix I:Board of Governors

Chairman: Members: Secretary: Tan Sri Emeritus Professor Dr. Gajaraj Dhanarajan Dato Seri Stephen Yeap Leong Huat Dato Seri Chet Singh Dato Dr. R. Thillainathan Dato Dr. Freezailah Che Yeom Mr. Loo Choo Teng Mr. Ooi Teng Chew Tan Sri Dato Dr. Michael Yeoh Tan Sri Dato Dr. Mohd Munir Abdul Majid Dato Emeritus Professor Dr. Wong Tat Meng En. Rusli bin Harun Prof. Dato Dr. Ho Sinn Chye Professor Dr. Tham Choy Yoong Mr. Yeong Sik Kheong
123
Appendix II:The Academic and Administrative Staff

ACADEMIC STAFF Vice Chancellor (Academic) Professor Dato Dr. Ho Sinn Chye, Dr.rer.nat (Limnology) (Kiel, Germany), MSc (Limnology) (UM),BSc (Ecology) (Hons) (UM) Acting Deputy Vice Chancellor (Academic) Professor Dr. Tham Choy Yoong, PhD (Wales), MSc (Brunel), BEng (Hons) (UM), PEng, CEng, MIEM, MIET, MIMechE School of Business & Administration (SBA) Dean Professor Narne Venkata Narasimham, PhD (Sri Krishnadevaraya U), MCom, BCom (Sri Venkateswara U) Senior Lecturers Mr. Prakash V. Arumugam, MPA, MEcMgmt, BSocSc (Ec) (Hons) (USM) Mr. Chong Fook Suan, ME (Integrated Logistics Mgmt) (RMIT) Ms. Yap Li Lian, MBA (Marketing) (CQU) Mr. Loo Choo Hong, MBA (USM), CA (M), ACMA, BPA (Hons) (UUM) Ms. Kang Ah Geik, MBA (USM), ACIS (UK), Dip in Commerce (Bus Mgmt) (TARC),ICSA Lecturers Mr. Loo Choo Hong, MBA (USM), CA (M), ACMA, BPA (Hons) (UUM) Ms. Deehbanjli Lakshmayya, MSc (BIT) (Northumbria), BBus(Acc) (ECU) Ms. Loo Saw Khuan, MBA (Heriot-Watt), BSocSc (Ec) (Hons) (USM) Ms. Kang Ah Geik, MBA (USM), ACIS (UK), Dip in Commerce (Bus Mgmt) (TARC), ICSA Ms. Lum Li Sean, MBA (Southern Queensland), BBA (Hons)(UUM), Dip Logistics (Inst Logistics & Transport, UK), Cert (European Senior Logistician) (ELA) Mr. Ravindran A/L Raman, MSc (Banking) (UUM), BBA (Hons) (OUM) Dr. Leow Ghin Yin, PhD, MEcMgmt (USM), BEc (Hons) (UPM) Dr. Tung Lai Cheng, EdD (Spalding), MSc, MA (Human Rel), BSc (Ind Eng)(Oklahoma) Dr. Chuah Poh Lean, DBA (USM), MBA (Strathclyde), BSc (Chem) (Hons) (USM) Mr. Gabriel Gim Chien Wei, CeMBA (WOU), BSc (Applied Acc) (Oxford Brookes), ACCA Mr. Lee Kian Tek, MBA, BA (Econ) (Saskatchewan, Canada) Ms. Lalitha a/p Ramasamy, MBA (UUM), BSc (Soc Sc) (Hons) (USM) Mr. Lee Kian Tek, MBA (USASK), BA (Eco) (USASK)
124
School of Science & Technology (SST) Dean Professor Dr. Tham Choy Yoong, PhD (Wales), MSc (Brunel), BEng (Hons) (UM), PEng, CEng, MIEM, MIET, MIMechE Senior Lecturers Mr. Ishan Sudeera Abeywardena, MSc (Eng Mgmt), MSc (WEBS) (UK), BSc (Comp Sc) (Bangalore) Dr .Chan Yuan Eng, PhD, MSc (Proj Mgmt) (USM), MPMI (USA), MInstBE, MAIE, MAACE, MACostE, MCInstCES, FIConstM, FAAPM, CCPM, CIPM Dr. Teoh Ping Chow, PhD (Man Eng) (Loughborough), BEng (Mech) (UM) Dr. Goh Wan Ching, PhD (Elec Eng & Electronics), BEng (Hons) (Liverpool) Lecturers Mr. Kevin Tan Pooi Soo, MSc (IT), BSc (Ed)(Hons) (USM) Ms. Khor Ean Teng, MSc (IT), BIT (Data Comm & Networking) (Hons) (MMU) Mr. Vincent Chung Sheng Hung, MEngSc (Artificial Intelligence), BIT (Data Comm) (Hons) (MMU) Mr. Chandarasageran s/o Natarajan, MSc (Comp Sc) (USM), BSc (Comp Sc) (Hons) (USM) Ms. Goh Hui Weng, MSc (Environmental Eng) (NUS), BEng (Civil) (Hons) (UTM) Mr. Wong Voon Hee, MSc (Statistics), BSc (USM) Ms. Ooi Wen Hui, MEng (Comm & Comp Eng), BEng (Hons) (UKM) Ms. Azrina Binti P Jamal Mydin, MSc (Instructional Multimedia) (USM), BSc (IT) (Hons) (UUM) Mr. Tan Yee Chyan, MSc (Microelectronics), BEng (Elec & Electronics) (Hons) (USM) Ms. Woo Suk Wah, MSc (Proj Mgmt) (USM), BSc (Const Mgmt) (Hons) (UTAR) School of Foundation and Liberal Studies (SFLS) Dean (Acting) Dr. Nagarajan Subramaniam, PhD (Human Dev) (UM), MA (Comm Policy Studies) (City U), MA (Political Sc) (MKU), Post Grad Dip (Journalism) (Rajendra Prasad Inst), BSc (Chem) (Madras) Senior Lecturer Ms. Jasmine Selvarani Emmanuel, MA (English Language), BA (Ed) (Hons) (USM) Lecturer Pn. Rabikha Hasni Binti Suparman, MPA (USM), BA (Malay Language & Linguistic) (Hons) (UPM) Ms. Irmadura Binti Ramli, MEd (UM), BSc (UMICH) Dr. Ooi Chia-Yi, PhD (USM), MComm (SS) (USM) Ms. Ooh Seow Ling, MA (Psychology), BA (Industrial and Organizational Psychology)(Hons)(UMS)
125
School of Education, Languages & Communication (SELC) Dean Professor Dr. Santhiram Al R. Raman PhD (US), MEd (USM), BA (History) (UM) Professor Professor Dr. Phalachandra Bhandigadi, Post-Doctoral Research (OSU,USA), PhD (HNBU), MEd (BU), DEVG (NCERT) Lecturer Mr. S. Vighnarajah a/l P K Selvarajah, MSc (Multimedia-based Teaching & Learning) (UPM), BSc & Comp with Ed (Physics) (Hons) (UTM) Dr. Suma Parahakaran, MEd (AU), BSc (U Bharathiar) Ms. Ong Theng Theng, MA (Linguistics and English Language Studies), BA (Hons) (USM) Ms. Ooi Choon Lean, MEd(Educational Psychology) (UTM), BA (Edith Cowan University) SENIOR ADMINISTRATIVE STAFF Chancellery Deputy Vice Chancellor (Operations) Dr. Seah Soo Aun, DBA (UNISA), MBA, BBA (Marketing) (ULM) Assistant Vice-Chancellor (Academic Support) Professor Dr. Mohandas Balakrishna Menon, DLitt (Open U, Sri Lanka), PhD (Ed), MEd (Higher Ed, Curriculum & Measurement Evaluation (Baroda), MSc (Botany) (Calicut), BEd (Sc) (Mysore), BSc (Botany, Zoology & Chemistry) (Kerala) Registry Registrar Mr. Yeong Sik Kheong, MSc (IT Mgmt) (Strathclyde), BSc (Comp Sc) (Hons) (USM) Finance Director Ms. Chua Saw Nee, CA (M), BAcct (Hons) (UKM)
126
Human Resources Director Ms. Shirley Khoo Suan Gaik, BBBA (RMIT) Information Technology Services Senior Manager Mr. Tan Pooi See, BSc (Maths) (Hons) (USM) Learning and Library Services Director Pn. Kamsiah Mohd Ali, MSc(Corporate Comm) (UPM), BA (Geography) (Hons) (UM) Educational Technology And Publishing Director Ms. Grace Lau Pee Hoay, MSc (International Publishing Management) (University of Stirling), BA (Writing) (Hons) (UM) General Services and Administration Director Mr. Andrew Joseph, MBA (Edinburgh) Regional Services & MARCOM Director of Regional Operations Centre & MARCOM Mr. Chong Kong Hoong, MBA (ISU), BSc (Business) (IU) Director of Penang Regional Centre Mr. K. Manoharan, MBA, BSocSc (USM) Director of Ipoh Regional Centre Ms. Ching Huey Ling, MSc (HRD), BA (Hons) (UPM)
127
Director of Johor Bahru Regional Centre Dr. Ng Peng Long, PhD (Marketing), MPA, BA (Translation & Interpretation) (Hons) (USM) Director of Kota Bharu Regional Centre Mr. Azly Yong bin Abdullah, MEd (Nebraska), BEc (Applied Ec), DipEd (UM) Director of Kuching Regional Centre Mr. Jimmy Chai Chin Nyan @ Chai Chin Ngan, MBA (USC), BSc (UG) Director of Regional Centre Klang Valley Mr. Siew Wai Yen, BSc (UKM) Head of Kuala Lumpur Regional Centre Pn. Nooraini Binti Youp, MBA (UUM), Dip in Banking Studies (ITM) Head of Bandar Utama Regional Support Centre Mr. K. Rajasekaran AL Kanagarajah, BAppSc (Hons), BioTech (USM) Head of Subang Regional Support Centre Mr. Mohd Shuib Bin Md Jadi, (MBA) (OUM) Head of Klang Regional Support Centre Ms. Ng Ai Chen, BA (University of East London)
128
Appendix III:Wawasan Open University Citation Guide

1. Introduction This document aims to provide basic guidelines and examples for citing or referencing in the Chicago style. It covers most resources you will use in preparing your assignments such as books, journal articles, Internet sources, electronic resources and non-book formats. If you have questions about how to cite sources other than those illustrated here, consult the Chicago Manual of Style, 15th ed. (Chicagao: University of Chicago Press, 2003) available at WOU Main Library, under the call number Z253.U58 2003 or the e-version in MyDigitalLibrary. 2. Chicago Manual of Style The Chicago Manual is an international authoritative guide to publication standards and style. It is widely used by those in the publication industry. It deals with all aspects of preparing and editing book manuscripts i.e. from American English grammar and usage to document preparation. First published in 1906 by the University of Chicago Press, it was then one of the few style guides available. Today, there is a proliferation of citation style guides for writers, editors and publishers of various disciplines such as Modern Language Association (MLA) Style Manual, the American Psychological Association Style Book, Harvard Style, Vancouver Style and the Columbia Style Book. Wawasan Open University uses the Chicago Manual as its primary style guide for preparing and editing its publication. The manual is also used as reference guide for determining the University referencing style. The citation examples listed in the Wawasan Open University Citation Guide are based on the principles presented in the Chicago Manual. 3. The need for referencing When you write an assignment, it is important that you acknowledge the source of ideas or information that you have used or mentioned in your work. Please do not use someones words or ideas as though they were your own. Ethics of research require you to cite the source of work, regardless of whether you have paraphrase, summarise or refer to it. Failure to do so will mean you have committed plagiarism a serious academic offence that may cause you to fail your assignment and even dismissal from the University. To avoid it, follow the conventions for correct citing/referencing as determined by the University. When you are doing background reading for your assignment, remember to keep careful notes of your sources, including all the bibliographic information. The notes will come in handy when you need to compile your reference list/ bibliography.
129
4. Format for References The Chicago Manual of Style allows you to use two different types of reference styles i.e. author-date system and the notes and bibliography system. WOU students are advised to follow the former. 4.1 Author-Date System Generally used by writers in the physical, natural, and social sciences. Under this system, the source can be either cited in the text, usually in parenthesis (round brackets), by the authors last name, publication date and page if needed or the source can be placed at the end of the sentence, also in parenthesis. In the text, referencing should always be short because it is interrupting the text. Example: In another experiment (Cheeseman 2006), he used personal canvassing, telephone calls, and direct mail to urge people to vote. The full details of the source are given in the References page at the end of the document. Similar citation style is used for all types of sources i.e. books, journal articles, Internet and other web resources Example: Cheeseman, Henry R. 2006. Essentials of business and online commerce law. Upper Saddle River, New Jersey: Pearson. Print documents To document a book, the following details should be provided:Author, A., and B. Author, eds. Year. Title: Subtitle. Edition. Place of publication: Name of Publisher. Examples: Type Citation in Text Reference List
Book (Consumer Association Consumers Association of Penang. single author of Penang 1986, 11) 1986. Drugs and the Third World: aminophenazone and dipyrone : hazards and marketing practices. Penang: CAP. (Neuman 2006) Neuman, W. L. 2006. Social research methods: qualitative and quantitative approaches. 6th ed. Boston: Pearson.
130
Type
Citation in Text
Reference List Dubofsky, D.A. and T. W. Miller, eds. 2003. Derivatives: valuation and risk management. New York: Oxford University Press. Kamus Dewan. 2002. 2nd ed. Kuala Lumpur: Dewan Bahasa dan Pustaka. Al-Arabi, A. B. n.d. Ahkam al-Quran. Cairo: Maktabah al- Azhariyyah. Shui, C. T. 1973. Li Po and Tu Fu: poems selected and translated with an introduction and notes. Trans. M. Malcolm. Harmondsworth, Eng.: Penguin Books. Stewart, M. and D. B. Williams. 1987. Urbanism and urbanization. 4 vols. New York: Cambridge. Syn, S. C. 1999. The progress of education in Malaysia after independence, Ph. D diss., Universiti Malaya. Note: The title of an unpublished document is not italised. Bujang, B. K. H. and Husaini Omar. Eds. 2002. Proceedings of 2nd GEGEM Research Seminar, July 2-4, 2003. Serdang: Penerbit UPM. Telekom Malaysia Berhad. 2003. Laporan tahunan 2001. Kuala Lumpur: Telekom Malaysia Berhad.
Book (Dubofsky and Miller more than 2003) one author or editors No author (Kamus Dewan 2002) No date of (Al-Arabi n.d.) publication Translation (Shui 1973) Multivolume (Stewart and Williams work 1987) Theses or (Syn 1999) dissertation Conference (Bujang and Husaini 2002) Organisation (Telekom 2003)
131
Type
Citation in Text
Reference List Malaysia. Kementerian Kesihatan. 1996. Malaysias health: technical report of the Director-General of Health, Malaysia. KKM/Research Report/04/96. Malaysia: Kementerian Kesihatan.
Government (Kementerian Kesihatan publication 1996)
Parts of a Book This refers to chapters or parts of edited work in which the parts have individual title and author(s), but are included in collections edited by others. To document parts of a book, the following details should be provided:Author of Part, A. Year. Title of chapter or part. In Title: Subtitle of Book, Edition, A. Editor & B. Editor, inclusive page numbers. Place of Publication: Publisher. Examples: Type Citation in Text Reference List Rasiah, R. 2004. Explaining growth, poverty and distribution in Indonesia, Malaysia and Thailand. In Globalisation Culture & Inequalities, edited by Abdul Rahman Embong, 145-166. Bangi: UKM Press. Sahibin Abdul Rahim. 2002. Rational soil management in the humid tropics. In Proceedings of the 12th Annual Conference of the Asian Society of Soil Scientists, 2002, July 15-21, edited by Santokh Singh and Johann Singhaseri. Kuala Lumpur: Pelanduk.
Article or (Rasiah 2004) chapter in a book Conference (Sahibin 2002) or seminar paper
132
Journal articles To document journal articles, the following details should be provided:Article Author, A., and B. Article Author. Year. Title of Article. Title of Journal volume number (issue number): inclusive page numbers. Examples: Type Citation in Text Reference List James. S. and Y. Ma. 2003. The behavior of financial analysts during the Asian financial crisis in Indonesia, Korea, Malaysia and Thailand. Pacific Basin Finance Journal 9: 233-263. Anon. Biotechnology research at the crossroad. 2004. Education Issues 55(8): 34-36
Journal (James and Ma 2003) article Anonymous (Anon 2004) article (Unknown Note: Generally to be author) avoided unless the article is signed Anonymous or if you need to group several anonymous work in a reference list. Newspaper (Emmanuel 2005) article
Emmanuel, J. Heritage buildings to house varsity. New Straits Times. March 19, 2005: 30-31. Note that according to the Chicago Manual of Style, citation to daily newspaper articles need not be mentioned in the reference list. The citation is more commonly made in the text. Example: In the article entitled Heritage buildings to house varsity , published in the New Straits Times , March 19, 2005, James Emmanuel noted that...
133
Electronic Documents This covers Internet sites, e-mails, and electronic journal or book retrieved from one of the full-text databases subscribed by WOU library. To document an electronic resource, the following details should be provided:Article Authors name. Date of publication or last revision. Title of complete work. URL. Date of access (in parentheses). Examples: Type Citation in Text Reference List Sanchez, J. and M. P. Canton. 2002. Java programming for engineers. Boca Raton, Fla: CRC Press. Netlibrary e- book. Matthew, H. ed. 2006. Introducing information management: the business approach. Amsterdam: Elsevier Butterworth-Heinemann. Ebrary e-book. Commonwealth of Learning. 2005. Creating learning materials for open and distance learning: a handbook for authors and instructional designers. Vancouver: COL. http://www.col.org/colweb/webdav/ site/myjahiasite/shared/docs/ (accessed December 2, 2006). Selvarajan, T. T. 2006. A cognitive processing model for assessing ethical behaviour of employees. Journal of American Academy of Business 9(1): 86-92. EbscoHost. http://web.ebscohost.com.neptune (accessed December 1, 2006).
E- books (Sanchez and Canton 2002) (Matthew 2006)
E-journal (Selvarajan 2006) from full-text database
134
Type
Citation in Text
Reference List Desharnais, J., M. Bernhard and G. Struth. Kleene algebra with domain. ACM Transactions on Computational Logic 7 (4): 798-833. ACM Digital Library http://portal.acm.org. (accessed June 14, 2006). Jacobs, J. A. 1996. Gender inequality and higher education. Annual Review of Sociology 22: 3+. http://www.questia.com. (accessed November 22, 2006). Sario, R. 2006. Sabah tourism players not happy with sales tax plan. The Star, December 1. http://biz.thestar.com.my/news. (accessed December 1, 2006). Ganesan, V. 2006. Tesco to take over Makro stores in Malaysia. The New Straits Times, December 1. E-Media. http://www.btimes.com.my/Current_ News. (accessed December 1, 2006).
(Desharnais et al. 2006) Journal (Jacobs 1996) article from the Internet Newspaper (Sario 2006) article from Internet Newspaper (Ganesan 2006) article from full text database Internet document Whole (Ministry of Human Internet site Resources 2003) No author (Tutor and tutorial support 2006)
Malaysia. Ministry of Human Resources. 2003. Combating unemployment: the Malaysian experience. http://www.mohr.gov.my/mygoveg/ accessed October 18, 2006). Tutor and tutorial support. 2006. Wawasan Open University Registry. http://www.wou.edu.my/study_ lstutor.aspx (accessed November 28, 2006).
135
Type
Citation in Text
Reference List Malaysia. Ministry of Higher Education. 2006. Report by the Committee to study, review and make recommendations concerning the development and direction of higher education in Malaysia. http://portal.acm.org.neptune. wou.edu.my/dl.cfm?coll= portal&dl=ACM&CFID=806044 1&CFTOKEN=11556764. (accessed July 19, 2006) Mathews, J.2005. Numerical methods for Mathematics, Science, and Engineering. Upper Saddle River, NJ: Prentice Hall. ftp://ftp.ntua.gr/pub/netlib/ textbook/index.html (December 15, 2006) Kong, T. C. 2006. Lecture notes on logistics management. 29 October 2006, personal e-mail (accessed December 8, 2006).
Government (Ministry of Higher publication Education 2006) FTP site (Mathews 2005) E-mail (Kong 2006)
136
Other Sources This includes interview recording, television broadcast, motion picture/video recording etc. Examples: Type Citation in Text Reference List Abdullah Ahmad Badawi. 2006. Interview by Allan Waruthers. BBC Evening News. British Broadcasting Corporation, 24 August 2005 Wawasan Open University. 2006. Increasing access to higher learning. Video recording. Produced by Allan Poong. Penang: WOU. Zamri Ahmad. 2006. Learning made easier. Television programme. Kuala Lumpur: TV 2, 15 December. Miller, C. M. 1994. Mobilize your business. In PC Magazine. Microfiche. Tokyo: Comp Communications. Terry, A. and D. Giugni. 2006. Business & the law. 4th ed. CD-ROM. Melbourne: Thomson.
Interview (Abdullah 2006) Video (Wawasan Open recording University 2006) Television (Zamri 2006) programme Microform (Miller 1994) CD-ROMs (Terry and Giugni 2006) or DVD-ROMs
137
Reference List The reference list will look like the following:References Abdullah Ahmad Badawi, Interview by Allan Waruthers, BBC Evening News. British Broadcasting Corporation, 24 August 2005. Al-Arabi, A. B. N.d. Ahkam al-Quran. Cairo: Maktabah al-Azhariyyah. Anon. Biotechecnology research at the crossroad. 2004. Education Issues 55(8): 34-36. Bujang, B. K. H. and Husaini Omar. Eds. 2002. Proceedings of 2nd GEGEM Research Seminar, July 2-4, 2003. Serdang: Penerbit UPM. Commonwealth of Learning. 2005. Creating learning materials for open and distance learning: a handbook for authors and instructional designers. Vancouver: COL. http://www.col.org/colweb/webdav/site/myjahiasite/ (accessed December 2, 2006). Consumers Association of Penang. 1986. Drugs and the Third World: aminophenazone and dipyrone: hazards and marketing practices. Penang: CAP. Desharnais, J., M. Bernhard and G. Struth. Kleene algebra with domain. ACM Transactions on Computational Logic 7(4): 798-833. ACM Digital Library. http://portal.acm.org. (accessed June 14, 2006). Dubofsky, D.A. and T. W. Miller, eds. 2003. Derivatives: valuation and risk management. New York: Oxford University Press. Emmanuel, J. Heritage buildings to house varsity. New Straits Times. March 19: 3031. Ganesan, V. 2006. Tesco to take over Makro stores in Malaysia. The New Straits Times, December 1. E-Media. http://www.btimes.com.my/Current_News. (Accessed Dec 1, 2006). Jacobs, J. A. 1996. Gender inequality and higher education. Annual Review of Sociology 22: 3+. http://www.questia.com. (accessed November 22, 2006).
138
James. S. and Y. Ma. 2003. The behavior of financial analysts during the Asian financial crisis in Indonesia, Korea, Malaysia and Thailand. Pacific Basin Finance Journal 9: 233-263. Kamus dwibahasa. 2002. 2nd ed. Kuala Lumpur: Dewan Bahasa dan Pustaka. Malaysia. Kementerian Kesihatan. 1996. Malaysias health : technical report of the Director-General of Health, Malaysia. KKM/Research Report/04/96. Malaysia: Ministry of Health. Malaysia. Ministry of Higher Education. 2006. Report by the Committee to study, review and make recommendations concerning the development and direction of higher education in Malaysia. http://portal.acm.org.neptune.wou.edu.my/dl.cfm?coll=portal&dl=ACM&CFID= 8060441&CFTOKEN=11556764. (accessed July 19, 2006). Malaysia. Ministry of Human Resources. 2003. Combating unemployment: the Malaysian experience. http://www.mohr.gov.my/mygoveg/. (accessed October 18, 2006). Matthew, H. ed. 2006. Introducing information management: the business approach. Amsterdam: Elsevier Butterworth-Heinemann. Ebrary e-book. Miller, C. M. 1994. Mobilize your business. In PC Magazine. Microfiche. Tokyo: Comp Communications. Neuman, W. L. 2006. Social research methods: qualitative and quantitative approaches. 6th ed. Boston: Pearson. Rasiah, R.2004. Explaining growth, poverty and distribution in Indonesia, Malaysia and Thailand. In Globalisation culture & inequalities, edited by Abdul Rahman Embong, 145-166. Bangi: UKM Press. Sahibin Abdul Rahim. 2002. Rational soil management in the humid tropics. In Proceedings of the 12th Annual Conference of the Asian Society of Soil Scientists, 2002, 15-21, edited by Santokh Singh and Johann Singhaseri. Kuala Lumpur: Pelanduk. Sanchez, J. and M. P. Canton. 2002. Java programming for engineers. Boca Raton, Fla: CRC Press. Netlibrary e- book. Sario, R. 2006. Sabah tourism players not happy with sales tax plan. The Star, Dec 1. http://biz.thestar.com.my/news. (accessed December1, 2006).
139
Selvarajan, T. T. 2006. A cognitive processing model for assessing ethical behaviour of employees. Journal of American Academy of Business 9(1): 86-92. EbscoHost. http://web.ebscohost.com.neptune. (accessed December 1, 2006. Shui, C. T. 1973. Li Po and Tu Fu: poems selected and translated with an introduction and notes. Trans. M. Malcolm. Harmondsworth, Eng. : Penguin Books. Stewart, M. and D. B. Williams. 1987. Urbanism and urbanization. 4 vols. New York: Cambridge. Syn, S. C. 1999. The progress of education in Malaysia after independence, Ph. D diss., Universiti Malaya. Telekom Malaysia Berhad. 2003. Laporan tahunan 2001. Kuala Lumpur: Telekom Malaysia Berhad. Terry, A. and D. Giugni. Business & the law. 2006. 4th ed. CD-ROM. Melbourne: Thomson. Tutor and tutorial support. 2006. Wawasan Open University Registry. http://www.wou.edu.my/study_ls_tutor.aspx (assessed November 28, 2006). Wawasan Open University. 2006. Increasing access to higher learning. Videorecording. Produced by Allan Poong. Penang: WOU. Zamri Ahmad. 2006. Learning made easier. Television programme. Kuala Lumpur: TV 2, 15 December.
140
Abbreviations You may use the standard abbreviations listed below in your citations. Refer to the Chicago Manual Online http://woulibrary.wou.edu.my/library/finding_ mydigitallibrary.aspx for more examples. Abbreviations Terms abbr. abbreviated, -ion act. active app. appendix bibliog. bibliography, -er, -ical biog. biography, -er, -ical bk. book chap. chapter comp. compiler dept. department div. division ed. editor (pl. eds.), edition, edited by et al. et alii, and others fol. folio ibid Ibidem, in the same place id Idem, the same inst. institute, institution irreg. irregular loc. cit loco citato, in the place cited mimeo mimeograph, -ed n.d. no date no. number n.p. no place; no publisher; no page p. page pt. part quar., quart quarter, quarterly repr. reprint rev. review, revised, revision s.a. sine anno, without year ser. series supp. or suppl. supplement s.v. sub verbo, sub voce, under the word trans. translated by, translator (s) vol. volume yr year
141
Writing and Research Guides Beside the Chicago Manual of Style, you may also consult the following writing and research guides available at the Main Library. i. American Psychological Association. 2005. Publication manual of the American Psychological Association. 5th ed. Washington: American Psychological Association. (Call number BF76.7. P976 2001 Reference)
ii. Booth, W. C., G. G. Colomb and J. M. Williams 2008. The craft of research. 3rd ed. Chicago : University of Chicago Press. (Call number Q180.55 M4 B724 2008) iii. Fisher, C. 2004. Researching and writing a dissertation for business students. Essex: Pearson Education. (Call number LB2369. F 528 2004) iv. Gibaldi, J. 2003. MLA handbook for writers of research papers. 6th ed. New York: Modern Language Association of America. (Call number LB2369. G437 2003) v. Houghton, P. M., T. J. Houghton and M. F. Peters. 2005. APA: the easy way! A quick and simplified guide to the APA writing style. Flint, Mich.: Baker College, 2005. (Call number BF76.7. H835 2005)
vi. Turabian, K. L. 1996. A manual for writers of term papers, theses, and dissertations. 6th ed. Revised by John Grossman and Alice Bennett. Chicago: University of Chicago Press. (Call number LB2369.T929 1996)
142
Bibliographic Management Software There is a number of software available in the market that you can use for storing and cross linking your references and notes, and for generating specific bibliographies. The software varies in terms of costs, features and platform used. The University has no preference for any particular software but some of the popular ones are:i EndNote ii ProCite for Windows and Macintosh The latest version i.e. version 5 is available at the WOU Main Library. See the Reference Librarian if you need to use the software.
iii Reference Manager iv LibraryMaster v Papyrus http://www.researchsoftwaredesign.com/. Free download for producing bibliographies, storing and cross linking references and importing bibliographic references etc.
vi Landmarks Citation Machines http://citationmachine.net/index2.php A free Website that students and researchers can use to cite their resources according to MLA, APA, Turabian and Chicago style. vii EasyBib http://easybib.com/ A free bibliography composer that you can use to format your sources using current APA, MLA and Chicago/Turabian styles. Ask the Library for help when in doubt and in need. Assistance can be provided both in-person or online.
143
Appendix IV:Regional Centres, Regional Support Centres and Learning Centres
WOU MAIN CAMPUS, REGIONAL CENTRE AND LEARNING CENTRE IN PENANG
JAL
AN
KEL
AW EI
Wawasan Open University Main Campus (Homestead) and Penang Regional Centre
JALA N SU
WOU Learning Centre (Disted-Stamford College)

JAL AN
LTAN
E&O Hotel
AHMAD SHAH
LEBU H LIG
MACALISTER
JALAN SCOTLAND
JAL Kompleks AN UTA MA Masyarakat Penyayang
JAL
AN
Heritage Club
JALA
PEN
St. Georges High School
Island Hospital
JAL
AN
BUR
ANG
MA
LEBU
HT
N MA CALIS
CH
ULI
A
PAN TAI
LD
TER
JALAN DATO KER
Penang General Hospital

AMAT
KOMTAR
L
PEN
H EBU
GKA
LAN
WE
Port Swettenham Jetty
JALAN PERAK
ITA
JALA
JALA
Penang Regional Centre Address : WOU Main Campus 54 Jalan Sultan Ahmad Shah 10050 Penang Telephone : 04-2180 133 / 2180 134 Fax : 04-2284 500 Email : ro_pg@wou.edu.my
JAL AN
JEL UT ON G
Learning Centre Address : WOU Main Campus 54 Jalan Sultan Ahmad Shah 10050 Penang Address : Disted-Stamford College 340 Macalister Road 10350 Penang
C. Y . CH
NA
IR
OY
144
REGIONAL CENTRE AND LEARNING CENTRE IN IPOH
Pasaraya Super Kinta Wisma Bougenvilla Hong Leong Bank Esso

JALAN SULTAN IDRIS SHAH
Medan Perhentian Balai Polis Central Balai Polis Central Balai Bangunan Kompleks Bomba Seri Kinta Yikfoong Lama MSA Talekom Wisma Taikd Masjid Negeri Padang Ipoh Kelab Diraja Ipoh Masjid Stesen Bas Pejabat Polis Stesen Keretapi Mahkamah
Ipoh Parade (Parkson)
WOU Regional Centre
Caltex Shell Maybank Bridal World Excelsior Hotel
Perabot Kotaraya
To Greentown Business Centre Syuen Hotel Majils Bandaraya Ipoh (MBI)
Kedai Buah Kedai Persbot
Sekolah St. Michael RHB Bank

JALAN RAJA EKRAM
Car Park To B. Persekutuan, KWSP, Greentown Area
Wisma MAA Jourdeness Costnetic
Photo Speed (Kodak) Pake Eza
Ipoh Regional Centre Address : Wisma Gerakan 80 Persiaran Green Hill 30450 Ipoh, Perak Telephone : 05-2436 323 / 2426 323 Fax : 05-2549 323 Email : ro_ip@wou.edu.my
145
REGIONAL AND LEARNING OFFICE IN KUALA LUMPUR
From Ampang/ Crown Princess Hotel
To Ampang/ Wangsa Maju
Kg Pandan Round-about
JALAN KG PANDAN
JALAN JEJAKA
From Jalan Pasir From Pudu/ Federal Hotel
JALAN TUN RAZAK
MALURI Balai Polis Jusco Cheras

JALAN CHAN SOW LIN
JALAN CHERAS Carrefour U Turn UE3 LRT Station (Maluri)
JALA
JALAN COCHRANE
LRT Station (Pandan Jaya)
SHA
ME
LIN
PANDAN JAYA
PANDAN INDAH
WOU Regional Centre & Learning Centre (Menara PGRM)

Petronas
Stadium Badminton KL
Courts Mammothl
Leisure Mall From Kajang Mall
JALAN LOKE YEW
SEREMBAN HIGHWAY
TUDM Airport
LRT Station (Miharja)
From Jalan Sungai Besi From Seremban From Bandar Tun Razak From Kesas Highway
From PJ
Kuala Lumpur Regional Centre and Learning Centre Address : Level 3 Menara PGRM 8 Jalan Pudu Ulu 56100 Cheras Kuala Lumpur Telephone : 03-9281 7323 / 9283 8323 Fax : 03-9284 9323 Email : ro_kl@wou.edu.my
146
REGIONAL SUPPORT CENTRE IN BANDAR UTAMA
SUNWAY DAMANSARA KOTA DAMANSARA

AR UTA MA
DAMANSARA PERDANA Tesco Ikea
BAND
BANDAR UTAMA
BU 7/1
PERSI
ARAN
ARAN
PERSI
JALAN
TV3
AMA NDAR UT
TAMAN TUN DR. ISMAIL
LDP H
BAND AR
AY IGHW
NKV
PERSIA
RAN BA
SPR
INT
Mobil
Caltex
Wisma BU8
SS 21
/22 SS 21
/1
SS 21/2
/56
TROPICANA
Kolej Bandar Utama
U LEB
HB
Mc. Donalds
HIG
HWA Y
SS 21
AN
DA
RU
TAM
Centre Point
DAMANSARA UTAMA
SS 2
DAMANSARA JAYA
1/64
TAMAN SENTOSA
Regional Support Centre In Bandar Utama Address : L2 - 6 & 7, Wisma BU8 11, Lebuh Bandar Utama Bandar Utama 47800 Petaling Jaya, Selangor Telephone : 03-7629 7223 / 7629 7123 Fax : 03-7629 7023 Email : rso_bu@wou.edu.my
147
REGIONAL CENTRE AND LEARNING CENTRE IN JOHOR BAHRU
From Kulai
JA LA NS KU
From Kuala Lumpur
NORTH-SOUTH EXPR ESSWAY
DA I
Skudai Interchange
Kempas Interchange Universiti Teknologi Malaysia

JALAN PO NTIAN
WOU Regional Centre

Taman Impian Emas Skudai Parade Esso Carwins SRJK(C) Kuo Kwang TAMAN TUN UNGKU AMINAH TAMAN JOHOR TAMAN BUKIT MEWAH TAMAN TAMPOI UTAMA Taman Anggerik
From Johor Bahru
MPJABT/ Post Ofce SRJK(C) Pu Sze
WOU Learning Centre (Southern College)

Taman Bukit Kempas
A UD NG HIG
AY HW
S PA
IR
Perling Interchange From Johor Bahru
Johor Bahru Regional Centre Address : 17 & 19 Jalan Jaya 2 Taman Jaya 81300 Skudai Johor Telephone : 07-5566 323 / 5564 323 Fax : 07-5549 323 Email : ro_jb@wou.edu.my
Learning Centre Address : Southern College PTD 64888 15km Jalan Skudai P.O. Box 76 Skudai 81300 Johor
148
REGIONAL CENTRE AND LEARNING CENTRE IN KOTA BHARU
To Sabak Beach & Airport

JALAN PEKELILING
A CHEP
To Kuala Terengganu & KualaLumpur

JALAN BEREK 12
PUT JAL AN PAS IR
JALAN SRI CEMERLANG
JALAN KG. DUSUN RAJA
To P.C.B. and Collage Industries (Kite, Batik & Songket)
N PE
NGK
JALAN DUSUN MUDA

JALAN BAYAM
ALAN
JALAN KEBUN SULTAN
JALAN MAHMUD
JALAN PINTU PONG
KB
DATARAN MP
JALAN DOKTOR
JALAN HOSPITAL
WOU Learning Centre (Kolej Poly Tech MARA)
JALA
Stadium
JALAN HAMZAH
JALAN MERBAU
Central Market
Caltural Centre
L ABIDIN
EH
JALAN KUALA KRAI - GUA MUSAN
JALAN DOTO PATI
WOU Regional Centre (Wisma Gerakan)
Kota Daruinaim
JALAN TG. PETRA SEMERAK
JALAN GAJAH MATI
HAKIM
JALAN TOK
JALAN CHE SU
JALAN ATAS BON
JALAN TENGKU CHIK
To Batik and Collage Industries P.C.B.
JALAN SULTANA GGOL
JALAN TEMENGGONG
H ZAINAB
JALAN ZAINA
Merdeka Square
J. SULTANAH ZAINAB
MUSANG
Cinema
To Wakat Bharu, Railway Station, Wat Pathivihan & Sri Tujuh Beach To Pengkalan Kubor, Tumpat
Kg. Kijang
Kelantan River
Jabatan Sultan Yahya Petra To Thai Border To Rantau Panjang, Pasir Mas
Kota Bharu Regional Centre Address : No. 3956 Tingkat Bawah Wisma Gerakan Jalan Temenggong 15000 Kota Bharu Kelantan Telephone : 09-7487323 Fax : 09-7489323 Email : ro_kb@wou.edu.my
Learning Centre Address :Kolej Poly-Tech MARA Kota Bharu Seksyen 12 Jalan Pengkalan Chepa 15400 Kota Bharu Kelantan
149
REGIONAL CENTRE AND LEARNING CENTRE IN KUCHING
Kuching City Centre
Pending
JA
LA
NT
UN
TIG A
JUG
JAL
3 Mile & Batu Kawa

rd
O JALAN
NG TIA
AH
NG SW
EE
Kenny Hill
TUN
JALAN WAN
ALWI
M AT UR A AT
Tabuan Jaya
KINGS CENTRE
WOU Kuching Regional Centre
JALAN SONG
JA LA N
JALAN LAKS
AMANA CHEN
AN
G HO
Petronas
RA
ZA
JAL AN SIM G PAN

Kuching International Airport
TAMAN SUPREME
PPKS (ICATS)
Tabuan Heights
Tabuan Laru
Kuching Regional Centre Address : SL14 Ground & First Floor Westin Avenue Jalan Tun Jugah 93350 Kuching Sarawak Telephone : 082-578 923 / 575 923 Fax : 082-576 923 Email : ro_kc@wou.edu.my
Learning Centre Address Tel Fax Website : Kolej Antarabangsa Teknologi Lanjutan Sarawak (ICATS) Jalan Canna, Off Jalan Wan Alwi, Tabuan Jaya, 93350 Kuching Sarawak : 082-364198 / 082- 364199 : 082-364197 : http://www.icats.edu.my
150
REGIONAL SUPPORT CENTRE IN KLANG
Regional Support Centre In Klang Address : No. 41 (Ground Floor) Jalan Kasuarina 2/KS7 Bandar Botanic Capital 41200 Klang Selangor : 03-3325 2353 / 03-3325 2373 : 03-3325 2313 : rso_klg@wou.edu.my
Tel Fax Email
151
REGIONAL SUPPORT CENTRE IN SUBANG
Regional Support Centre In Subang Address : 34-1 Ground Floor, Jalan PJS 8/2, Mentari Plaza Bandar Sunway 46150 Petaling Jaya Selangor Tel Fax Email : 03-5635 5323 / 03-5632 5323 : 03-5635 1323 : rso_sbg@wou.edu.my
152
Acknowledgement
Wawasan Open University is funded by the Wawasan Education Foundation, a tax exempt entity supported by Parti Gerakan Rakyat Malaysias initiatives in association with the Yeap Chor Ee Endowment Trust and other charitable organisations, corporations and members of the public.
Main Campus:
Wawasan Open University (700364-W)

54 Jalan Sultan Ahmad Shah, 10050 Penang, Malaysia. Fax: 04 226 9323 Email: enquiry@wou.edu.my
PENANG WOU Regional Centre Tel: 04-218 0133 / 218 0134 IPOH WOU Regional Centre Tel: 05-243 6323 / 242 6323 KUALA LUMPUR WOU Regional Centre Tel: 03-9281 7323 / 9283 8323 BANDAR UTAMA WOU Regional Support Centre Tel: 03-7629 7223 / 7629 7123 Johor Bahru WOU Regional Centre Tel: 07-556 6323 / 556 4323 Kota Bharu Kuching WOU Regional Centre WOU Regional Centre Tel: 09-748 7323 Tel: 082-578 923 / 575 923
KLANG WOU Regional Support Centre Tel: 03-3325 2353 / 3325 2373
SUBANG WOU Regional Support Centre Tel: 03-5635 5323 / 5632 5323
(All Regional Centres are closed on Mondays, except Kota Bharu Regional Centre which is closed on Sundays)
For further details, call
Toll-free Careline 1-300-888-968 (WOU) or visit wou.edu.my
Information is correct at the time of printing (July 2013). The University reserves the right to amend the information without prior notice.
wou.edu.my
KPT/JPS/DFT/US/P01

WOU Student Handbook 2013

Uploaded by

Document Information

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

WOU Student Handbook 2013

Uploaded by

Copyright:

Available Formats

July 2013 Semester

About this Handbook

Academic Calendars and Principal Activities

Programmes and Courses

Advanced Standing / Credit Transfer Financial Information

Learning Support Services and Facilities

6 Student Handbook 2013

8 Student Handbook 2013

Wawasan Open University

January 2005 July 2005

June July August

2006 2006 2006

September 2006 January 2007 January 2008 November 2008

December 2009 October 2010

October 2012 November 2012

Student Handbook 2013

Open Distance Learning in WOU

The Organisational Structure of WOU

Assistant Vice Chancellor (Academic Support)

Deputy Vice Chancellor (Academic)

Deputy Vice Chancellor (Operations)

Director of Educational Technology & Publishing

Director of Library & Library Services

Director of Directorate of Quality Assurance & External Relations

Deans/Director SFLS SST SELC SBA CGS

Professional Development and Continuing Education (PACE)

Director of Human Resources

Director of Regional Operations & MARCOM

Director of General Services & Administration

Head of Information Technology Services

Director of Institute of Research & Innovation

Internal Audit Senior Manager Academic Staff & Tutors

Institute of Research & Innovation*

Centre for Dialogue*

Centre for the Arts*

SFLS SST SELC SBA CGS

Student Handbook 2013

The Organisational Structure of WOU

Student Handbook 2013

Academic Calendars and Principal Activities

Academic Calendars and Important Deadlines

Student Handbook 2013

Programmes and Courses

2nd & 3rd Letters Identifies the nature of the course,

1st Digit Level of the course,

e.g., 1 = Lower 2 = Middle 3&4 = Higher 5/6 = Postgraduate

2nd & 3rd Digits Course serial number.

4th & 5th Digits Indicates the credit hours.

School of Foundation and Liberal Studies

Student Handbook 2013

School of Business and Administration

School of Science and Technology

Student Handbook 2013

School of Education, Languages and Communications

Centre for Graduate Studies

Student Handbook 2013

Centre for Professional Development and Continuing Education (PACE)

Student Handbook 2013

Withdrawal from a Course

Withdrawal from the University

Change of Personal Particulars

Change of Regional Centres

Student Identity Card

Student Handbook 2013