New List

I.3.1.1 Invoice Customer [v1,rBR]..................................................................................1 I.3.1.1 Invoice Customer [v1,rBR] (Interpretations).......................................................2 I.3.1.1.1 Generate Customer Receiva !es "ransaction [v1,rBR].................................11 I.3.1.1.1 Generate Customer Receiva !es "ransaction [v1,rBR] (Interpretations)......12 I.3.1.1.1.3 Generate Customer Invoice [v1,rBR]..........................................................1# I.3.1.1.1.3 Generate Customer Invoice [v1,rBR] (Interpretations)...............................2$ I.3.1.1.1.3.3 %ervice Invoice [v1,rBR]...........................................................................2& I.3.1.1.1.3.3 %ervice Invoice [v1,rBR] (Interpretations)................................................2' I.3.1.1.1.3.( )ro*uct Invoice [v1,rBR]..........................................................................3+ I.3.1.1.1.3.( )ro*uct Invoice [v1,rBR] (Interpretations)................................................3#

I.3.1.1 Invoice Customer [v1,rBR]

-r*er .ana/ement

,ccounts Receiva !e -perations

0Customer -r*er ,vai!a !e01Customer -r*er In2ormation

3)arent4 I.3.1.1.2 5e!iver "ransaction [v1,rBR]

3)arent4 I.3.1.1.1 Generate Customer Receiva !es "ransaction [v1,rBR]

0Customer Invoice Ima/e*01Customer Invoice Ima/e "ransaction Ima/e

0Customer Invoice Ima/e*01Custom er Invoice Ima/e

,u/ust 2+, 2$13

6or72!ow .o*e!er8 I.3.1.1 Invoice Customer [v1,rBR]

)a/e 1

I.3.1.1 Invoice Customer [v1,rBR] (Interpretations)

Workflow o!eler" I.3.1.1 #ctivit$" Concept" Invoice Customer [v1,rBR]

)ro9ect8L%%:;IN:I2C< Bun*!e1 : Lot 1< =2;>1(< "o:Be mo*e!in/8?ersion 1<%ource8-!* R5&$ *ocument, an* %.@ notes an* interviews AACBan/e Contro!8 AA)articipants8 Business )rocess )ro9ect8L%%:;IN:I2C< Bun*!e1 : Lot 1< =2;>1(< "o:Be mo*e!in/8?ersion 1<%ource8-!* R5&$ *ocument, an* %.@ notes an* interviews AACBan/e Contro!8 AA)articipants8 Business )rocess -nwer8 5an .oore Business )rocess ,pprover8 5an .oore Business ,na!Cst8 )riCan7a Goe! "ecBnica! or I" ,na!Cst8 Li!C Du15eepa7 ma!i7 Create*8 +12+12$13 128(382$ ). CBan/e*8 +12+12$13 18$&81# ). C Loca! Eser85eepa7F.a!i7$3 (-wner o2 !oca! repositorC) -wner8 ;C" ?ersion8 1 %tatus8 ,pprove* ,pprover8 5an .oore

Invoice Customer [v1,rBR]

)er2ormin/ a*9ustments an* issuin/ Invoices %tereotCpe8 parent It is pro*uce* C8 )ro9ect8 L%%:Bun*!e 1 It is supporte* C8 ReGuirement8 ;C":H55:=2C:$$+ -r*er "Cpe "rans2ormation -r*er "Cpe trans2ormation Nee* a/reement to mappin/ to rationa!iIe* !ist o2 stan*ar* or*er tCpes :%tan*ar* ,u/ust 2+, 2$13 6or72!ow Interpreter8 I.3.1.1 Invoice Customer [v1,rBR] )a/e 2

:.iJe* :Invoice -n!C :Interna! [5ou/ K1&] "o me tBis sBou!* rea*8 0%Bou!* Cisco a*opt tBe 2o!!owin/ Di/B:tecB In*ustrC stan*ar* -r*er "Cpes8 0%tan*ar*0, 0.iJe*0, 0Invoice -n!C0, 0Interna!0L MR) K112 : Nee* to *iscuss tBe inc!usion o2 N)remium -r*erN ReGuirement8 ;C":H55:=2C:$13 5ecoup!e Revenue Reco/nition 2rom Invoicin/ 5ecoup!e Revenue Reco/nition 2rom invoicin/ Can we cBan/e tBe current process so tBat tBe revenue is reco/niIe* wBen tBe criteria is met an* not *epen*ent on invoicin/L ReGuirement8 ;C":H55:=2C:$+2 "rC O BuC 5ue 5ate @Jtension "rC O BuC eJtensions ,/reement to /et ri* o2 3$ *aC "ria! an* R., eJtensions 2or "rC O uC pro/ram as -rac!e 2unctiona!itC *oes not support eJtension o2 innaBerent customer acceptance or R., *ate. [K11+] CBan/e* owner 2rom Ran9it Ratra to Mamie per HatieNs emai!. ")N K1$# : wBat was tBe outcome o2 K1$& wor7sBopL ;urtBermore, H55 +2 O +( nee* to e /roupe* to/etBer to Create1.o*i2C "rC O BuC )o!icC an* *e2ine1re2ine tBe processes tBat wou!* suport sucB po!icC1. ReGuirement8 ;C":H55:=2C:$+K )erio*ic Bi!!in/ (;!eJi !e invoicin/ 2rom C%%C) , i!itC to support )erio*ic i!!in/ (;!eJi !e Invoicin/ 2rom C%%C). Nee* to *etermine Bow -. wi!! capture tBe invoice scBe*u!e an* tri//er tBe invoice ase* on tBe reGueste* invoice *ate. [,- K1']8 K1'8 %Bou!* not e owne* C ;IN< tBis is a %ervices H55 (-. or Boun*arCL). 5iscusse* witB -. tBis mornin/. ;or L%% Bun*!e 1 wi!! support as:is eJistin/ process 2or perio*ic i!!in/. "Bere cou!* e some cBan/es to support ut tBis sBou!* e imp!emente* as part o2 %ervices "rans2ormation Roa*map. )otentia! so!ution nee*s to e *iscusse* ")N K1$# Given to *ate *ecision, tBis H55 is recommen*e* to c!ose* 2or -. contri ution. It nee*s to e re:assi/ne* to %ervices (,H1HL) 2or 2uture nee*s reGuirements1re2inin/. Epon comp!etion o2 tBeir reGuirements *e2inition, tBe %ervices team wi!! come ac7 to -. witB new ,%Hs. I persona!!C wou!* tBin7 tBis is more am ;C" ownersBip ratBer tBan %ervices ownersBip as per tBe current *isposition. ReGuirement8 %-3.;INFI2CFCustomer ,cceptance : .i!estone Bi!!in/F, i!itC to accept tBe 2u!! return unti! customer acceptance , i!itC to accept tBe 2u!! return unti! customer acceptance an* inter2ace tBe same to ,R 2or C. /eneration an* %ervice sBou!* /et cance!!e* accor*in/!C. ReGuirement8 %-3.;INFI2CFCustomer ,cceptance : .i!estone Bi!!in/F, i!itC to app!C customer acceptance c!ause on tBe or*er , i!itC to app!C customer acceptance c!ause1criteria on tBe or*er i2 tBe *ea! reGuires customer acceptance. "Be tCpe o2 customer acceptance sBou!* e i*enti2ie* in -. at tBe or*er !ine !eve! prior to 2u!2i!!ment. ReGuirement8 %-3.;INFI2CFCustomer ,cceptance : .i!estone Bi!!in/F, i!itC to create tBe C. 2or tBe return. , i!itC to create tBe C. 2or tBe return.

,u/ust 2+, 2$13

6or72!ow Interpreter8 I.3.1.1 Invoice Customer [v1,rBR]

)a/e 3

ReGuirement8 %-3.;INFI2CFCustomer ,cceptance : .i!estone Bi!!in/F, i!itC to /enerate tBe invoice on tBe speci2ic mi!estone , i!itC to /enerate tBe invoice on tBe speci2ic mi!estone an* 2or partia! amount ()ro*uct, ,% O "%) ReGuirement8 %-3.;INFI2CFCustomer ,cceptance : .i!estone Bi!!in/F, i!itC to invoice 2or portion o2 tBe *ea! , i!itC to invoice 2or portion o2 tBe *ea! ( can e portion o2 tBe pro*uct an*1or ,% an*1or "%) ase* on tBe mi!estones 1 paCment terms ReGuirement8 %-3.;INFI2CFCustomer ,cceptance : .i!estone Bi!!in/F, i!itC to re!ease tBe or*er !ines 2or invoicin/ , i!itC to re!ease tBe or*er !ines 2or invoicin/ an* inter2ace to ,R on!C wBen eacB mi!estone is reacBe* or customer acceptance is acBeive* ReGuirement8 %-3.;INFI2CF)ro*uct returns witB Cre*itF , i!itC to prevent tBe Reprice an* price witB 2rei/Bt , i!itC to prevent tBe Re:price an* price witB 2rei/Bt cBar/es on tBe Return !ine witB Cre*it (matcB tBe Return price witB ori/ina! %a!es -r*er price). ReGuirement8 %-3.;INFI2CF)ro*uct returns witB Cre*itF, i!itC to create separate invoice 2or restoc7in/ 2ee , i!itC to capture restoc7in/ 2ee on a separate !ine on tBe or*er an* inter2ace to ,R at tBe same time as tBe pro*uct ein/ returne*. ReGuirement8 %-3.;INFI2CF)ro*uct returns witB Cre*itF, i!itC to i*enti2C return or*er wBicB *o not inter2ace , i!itC to i*enti2C return or*er tCpes wBicB *o not inter2ace to ,R ReGuirement8 %-3.;INFI2CF)ro*uct returns witB Cre*itF, i!itC to matcB tBe C. amount witB tBe Invoice amount , i!itC to matcB tBe C. amount witB tBe Invoice amount an* per2orm a write o22 a*9ustment 2or on!C 2rei/Bt variance. ReGuirement8 %-3.;INFI2CF)ro*uct returns witB Cre*itF, i!itC to prevent ;rie/Bt cBar/es to rep!icate into ,R , i!itC to prevent ;rie/Bt cBar/es to rep!icate into ,R inter2ace on a return witB cre*it or*er witB an eJception to "rC an* BuC an* Rep!acement. ReGuirement8 %-3.;INFI2CF)ro*uct returns witB Cre*itF, i!itC to return !ines on or*er are non receiva !e !ines , i!itC i2 a!! tBe return !ines on tBe or*er are non:receiva !e !ines to move tBe !ine to e e!i/i !e 2or cre*it memo /eneration or c!osure ReGuirement8 %-3.;INFI2CF)ro*uct returns witB Cre*itF, i!itC to sen* *etai!s to ,R 2or cre*it memo issuance , i!itC to sen* *etai!s to ,R 2or cre*it memo issuance. -. wi!! inter2ace to ,R to issue tBe cre*it. ReGuirement8 %-3.;INFI2CF)ro*uct returns witB Cre*itF, i!itC to sCstematica!!C inter2ace a cre*it memo !ine to ,R , i!itC to sCstematica!!C inter2ace a cre*it memo !ine to ,R 2or a pro*uct return receive* a/ainst an R., tBat Ba* previous!C een c!ose* or cance!!e*. ReGuirement8 %-3.;INFI2CFR5:&$ L%%F;C"FI2CFL-" 2aF, i!itC to ca!cu!ate taJ on 2rei/Bt !ines , i!itC to ca!cu!ate taJ on 2rei/Bt !ines ReGuirement8 %-3.;INFI2CFR5:&$ L%%F;C"FI2CFL-" 2aF, i!itC to capture tBe or*er 2or invoice presentment , i!itC to capture tBe 2o!!owin/ on tBe or*er 2or invoice presentment P ?," Q , (G"Can* C@;) Invoice )rint ;ormat , (C@;an* -.) Customer Re2erence , (-.) )CN Re2erence, (-.) vi* num er , (Item Du )

,u/ust 2+, 2$13

6or72!ow Interpreter8 I.3.1.1 Invoice Customer [v1,rBR]

)a/e (

)tan: num er , (-.1Item Du ) %Bip ;rom CountrC Co*e(-.) ReGuirement8 %-3.;INFI2CFR5:&$ L%%F;C"FI2CFL-" 2aF, i!itC to consistent!C *isp!aC taJ in2ormation on invoices , i!itC to consistent!C *isp!aC taJ in2ormation across invoices (G!o a! Invoice "emp!ate) ReGuirement8 %-3.;INFI2CFR5:&$ L%%F;C"FI2CFL-" 2aF, i!itC to create )ro2orma Invoices a/ainst )-1%, i!itC to create )ro2orma Invoices a/ainst )- num er1%- Num er. ReGuirement8 %-3.;INFI2CFR5:&$ L%%F;C"FI2CFL-" 2aF, i!itC to *isp!aC taJ in2ormation across invoices , i!itC to consistent!C *isp!aC taJ in2ormation across invoices (G!o a! Invoice "emp!ate) ReGuirement8 %-3.;INFI2CFR5:&$ L%%F;C"FI2CFL-" 2aF, i!itC to inter2ace 2rei/Bt at tBe !ine !eve! , i!itC to inter2ace 2rei/Bt at tBe !ine !eve! ReGuirement8 %-3.;INFI2CFR5:&$ L%%F;C"FI2CFL-" 2aF, i!itC to print Conso!i*ate* 2rei/Bt on tBe invoices. , i!itC to print Conso!i*ate* 2rei/Bt on tBe invoices. ReGuirement8 %-3.;INFI2CFR5:&$ L%%F;C"FI2CFL-" 2aF, i!itC to print 2ormat 2or an invoice as .a9or1.inor Lines , i!itC to se!ect print 2ormat 2or an invoice as .a9or Lines, .inor Lines an* Non Iero option !ines or ,!! !ines an* tBe option to sBow seria! Num ers. "Be option o2 sBowin/ seria! num ers is on!C app!ica !e to )ro*uct "ransactions. ReGuirement8 %-3.;INFI2CFR5:&$ L%%F;C"FI2CFL-" 2aF, i!itC to sen* transactions to tBir*:partC ven*or , i!itC to sen* transactions to tBir*:partC ven*or 2or printin/ ReGuirement8 %-3.;INFI2CF%pecia! Bi!!in/ : 5C, C--) an* CCI@F , i!itC to va!i*ate tBe InventorC Item. , i!itC to va!i*ate tBe InventorC Item. ReGuirement8 %-3.;INFI2CF%pecia! Bi!!in/ an* .LBF, i!itC to app!C tBe cre*it memo 2or partia! return , i!itC to app!C tBe cre*it memo 2or partia! return to tBe invoice 2or tBe 2u!! trC an* uC or*er. ReGuirement8 %-3.;INFI2CF%pecia! Bi!!in/ an* .LBF, i!itC to automatica!!C app!C a "rC an* BuC Cre*it memo , i!itC to automatica!!C app!C a "rC an* BuC Cre*it memo to tBe "rC an* BuC Invoice. ReGuirement8 %-3.;INFI2CF%pecia! Bi!!in/ an* .LBF, i!itC to ca!cu!ate "aJ on tBe component !ines , i!itC to ca!cu!ate "aJ on tBe component !ines 2or .LB or*ers. ReGuirement8 %-3.;INFI2CF%pecia! Bi!!in/ an* .LBF, i!itC to cance!1terminate tBe associate service contract , i!itC to cance!1terminate tBe associate service contract 2or tBe "ra*e:In Cisco pro*uct. ReGuirement8 %-3.;INFI2CF%pecia! Bi!!in/ an* .LBF, i!itC to capture a "ra*e:In *iscount 2or eacB sa!es or*er , i!itC to capture a "ra*e:In *iscount 2or eacB sa!es or*er !ine an* inter2ace to ,R so tBat taJes cou!* e ca!cu!ate* appropriate!C as per 9uris*iction or %tate1CountrC : *epen*in/ on tBe !oca! ru!e ReGuirement8 %-3.;INFI2CF%pecia! Bi!!in/ an* .LBF, i!itC to create a new invoice on!C or*er an* R., 2or R$ , i!itC to create a new invoice on!C or*er an* R., 2or R$ i2 customer wisBes to purcBase in partia! an* return partia!. ReGuirement8 %-3.;INFI2CF%pecia! Bi!!in/ an* .LBF, i!itC to create a new Return witB cre*it R., , i!itC to create a new Return witB cre*it R., wBen tBe pro*uct is returne* a2ter tBe auto cance!!ation *ate. ReGuirement8 %-3.;INFI2CF%pecia! Bi!!in/ an* .LBF, i!itC to create a return witB cre*it R., , i!itC to create a return witB cre*it R., or*er re2erencin/ tBe Invoice on!C or*er, wBen customer returns tBe "ra*e:In pro*uct a2ter tBe invoice is /enerate* 2or tBe same an* to ca!cu!ate tBe appropriate taJ.

,u/ust 2+, 2$13

6or72!ow Interpreter8 I.3.1.1 Invoice Customer [v1,rBR]

)a/e &

ReGuirement8 %-3.;INFI2CF%pecia! Bi!!in/ an* .LBF, i!itC to create Invoice 2or ori/ina! )ro*uct , i!itC to create Invoice 2or ori/ina! )ro*uct an* %ervice so!* to Govt1@*ucationa! Institutions ReGuirement8 %-3.;INFI2CF%pecia! Bi!!in/ an* .LBF, i!itC to create Return witB cre*it R., , i!itC to create Return witB cre*it R., witB *o!!ar amount an* re2erence tBe -ri/ina! Rep!acement -r*er. ReGuirement8 %-3.;INFI2CF%pecia! Bi!!in/ an* .LBF, i!itC to *etermine tBe transaction tCpe 2or "rC an* BuC , i!itC to *etermine tBe transaction tCpe 2or "rC an* BuC -r*ers. ReGuirement8 %-3.;INFI2CF%pecia! Bi!!in/ an* .LBF, i!itC to /enerate Invoice 2or .LB or*ers. , i!itC to /enerate Invoice 2or tBe components associate* witB a ma9or !ine un*!e 2or .LB or*ers. ReGuirement8 %-3.;INFI2CF%pecia! Bi!!in/ an* .LBF, i!itC to /enerate invoice 2or "ra*eIn pro*uct , i!itC to /enerate invoice 2or tBe Invoice -n!C or*ers 2or Non:return "ra*e:In pro*uct. ReGuirement8 %-3.;INFI2CF%pecia! Bi!!in/ an* .LBF, i!itC to /enerate Invoice 2or "rC an* BuC -r*er , i!itC to /enerate Invoice 2or "rC an* BuC -r*er a2ter customer accepte* tBe pro*uct1tria! perio* is eJpire* ReGuirement8 %-3.;INFI2CF%pecia! Bi!!in/ an* .LBF, i!itC to /enerate invoice on tBe 2orwar* !ine , i!itC to /enerate invoice on tBe 2orwar* !ine o2 tBe "ra*e:In miJe* or*er. ReGuirement8 %-3.;INFI2CF%pecia! Bi!!in/ an* .LBF, i!itC to /enerate tBe C. on a partia! "rC an* BuC , i!itC to /enerate tBe C. on a partia! "rC an* BuC return i2 receive* prior to tBe ",B eJpiration *ate ReGuirement8 %-3.;INFI2CF%pecia! Bi!!in/ an* .LBF, i!itC to /enerate tBe "rC an* BuC Invoice , i!itC to /enerate tBe "rC an* BuC Invoice i2 tBe customer accepts tBe pro*uct or customer ta7es no action ti!! tBe tria! perio* en* *ate. ReGuirement8 %-3.;INFI2CF%pecia! Bi!!in/ an* .LBF, i!itC to Bave a reverse !ine on a "rC an* BuC , i!itC to Bave a reverse !ine on a "rC an* BuC -r*er 2or return. ReGuirement8 %-3.;INFI2CF%pecia! Bi!!in/ an* .LBF, i!itC to Bave return1reverse !ine on same "ra*eIn or*er , i!itC to Bave return1reverse !ine on tBe same "ra*e:In or*er witB positive "ra*e:In *iscount amount an* not to inter2ace tBis !ine in ,R. ReGuirement8 %-3.;INFI2CF%pecia! Bi!!in/ an* .LBF, i!itC to i*enti2C tBe invoice item 2or "ra*eIn *iscount , i!itC to i*enti2C tBe invoice on!C item 2or tBe "ra*e:In *iscount as a non:return "ra*e:In item 2or an appropriate taJ ca!cu!ation. ReGuirement8 %-3.;INFI2CF%pecia! Bi!!in/ an* .LBF, i!itC to iner2ace a cre*it memo !ine to ,R , i!itC to sCstematica!!C inter2ace a cre*it memo !ine to ,R 2or a pro*uct return receive* a/ainst an R., tBat Ba* previous!C een c!ose* or cance!!e* 2or "ra*e:In reverse or return !ine. ReGuirement8 %-3.;INFI2CF%pecia! Bi!!in/ an* .LBF, i!itC to inter2ace a cre*it memo !ine to ,R , i!itC to sCstematica!!C inter2ace a cre*it memo !ine to ,R 2or a pro*uct return receive* a/ainst an R., tBat Ba* previous!C een c!ose* or cance!!e* 2or "rC an* BuC reverse1return !ine. ReGuirement8 %-3.;INFI2CF%pecia! Bi!!in/ an* .LBF, i!itC to inter2ace on!C Components (.inor) !ines to ,R , i!itC to inter2ace on!C Components (.inor) !ines to ,R 2or .LB or*ers. ReGuirement8 %-3.;INFI2CF%pecia! Bi!!in/ an* .LBF, i!itC to invoice a!! component !ines at tBe same time , i!itC to invoice a!! component !ines at tBe same time an* not in atcBes ase* on wBen tBeC are inter2ace*. ReGuirement8 %-3.;INFI2CF%pecia! Bi!!in/ an* .LBF, i!itC to matcB tBe invoice an* C. , i!itC to matcB tBe invoice an* C. eJc!u*in/ tBe 2rei/Bt amount 2or ",B transactions. ReGuirement8 %-3.;INFI2CF%pecia! Bi!!in/ an* .LBF, i!itC to prevent /eneration o2 invoices 2or "rC an* BuC , i!itC to prevent /eneration o2 invoices 2or "rC an* BuC customer i2 customer is /rante* an eJtension.

,u/ust 2+, 2$13

6or72!ow Interpreter8 I.3.1.1 Invoice Customer [v1,rBR]

)a/e '

ReGuirement8 %-3.;INFI2CF%pecia! Bi!!in/ an* .LBF, i!itC to prevent inter2acin/ .a9or !ine un*!e to ,R , i!itC to prevent inter2acin/ .a9or !ine un*!e to ,R 2or .LB or*ers. ReGuirement8 %-3.;INFI2CF%pecia! Bi!!in/ an* .LBF, i!itC to prevent invoice /eneration 2or .LB or*ers. , i!itC to prevent invoice /eneration 2or tBe .a9or un*!e !ine 2or .LB or*ers. ReGuirement8 %-3.;INFI2CF%pecia! Bi!!in/ an* .LBF, i!itC to prevent tBe Rep!acement .iJe* or*er , i!itC to prevent tBe Rep!acement .iJe* or*er out oun* !ine 2rom /eneratin/ an Invoice prior to tBe eJpiration *ate. ReGuirement8 %-3.;INFI2CF"ra*itiona! Bi!!in/F%ervices )erio*ic an* .i!estone(,%")Bi!!in/F, i!itC to ca!cu!ate tBe )erio*ic Bi!!in/ ;ee , i!itC to ca!cu!ate tBe )erio*ic Bi!!in/ ;ee i2 app!ica !e ReGuirement8 %-3.;INFI2CF"ra*itiona! Bi!!in/F%ervices )erio*ic an* .i!estone(,%")Bi!!in/F, i!itC to print ;ee in a separate !ine on Invoice , i!itC to print tBe )erio*ic Bi!!in/ ;ee in a separate !ine on Invoice

)ro !ems8 I2C:BI:GBL:$$1 G!o a! ,R Reportin/. G!o a! team Bas to conso!i*ate numerous *isparate sCstems 2or reportin/ P @Jce! macros an* BI witB manua! *ata a//re/ation an* untime!C insi/Bts. I2C:BI:GBL:$$2 %ervice or*ers missin/ contract start an* en* *ates, %,; missin/ sBip:to, i!!:to, re!ationsBip inaccurate or incomp!ete, %,BRIS. Inter2ace errors, 2rei/Bt (@.@,), 2rei/Bt appropriation to invoice !ine items : Bow cBar/es are conso!i*ate*, taJes, certi2ication *ates, sBip:to, i!!:to, taJ on services, usa/e i!!in/ ( C R users) manua!, manua! invoices, Remar7etin/ invoices, non:tra*e ,1R Invoices, Latitu*e Invoices : ,cGuisitions I2C:BI:GBL:$$3 .u!tip!e print partners. capa i!ities a!on/ witB !a/ o2 invoice to customer resu!ts in *e/re*ation o2 wor7in/ capita!. I2C:BI:GBL:$$( Invoice /roupin/ witB 2rei/Bt ca!cu!ation *i22erences P 2rei/Bt cBar/es come in witB -. 2ee*. E% Bas a 2!at cBar/e an* @.@, is a Ta/e o2 R ase* on customer pre2erences P /o!*, si!ver, etc. I2C:BI:GBL:$$& .anua! Invoicin/ activities inc!u*in/ entrC into customerNs ,) porta!s, conso!i*ation, pro*uct mi!estones, perio*ic O usa/e i!!in/, etc. Invoice Customer [v1,rBR] Bas a8 Cate/orC I5 o2 NI.3N Re!ease o2 N;>1(:=2N "rouJ EEI5 o2 NEEI5(F&5,&;$,K:1K;+:(+,':,2B+:C@@,KK232+',N It inc!u*es two activitC usa/es8 I.3.1.1.1 Generate Customer Receiva !es "ransaction [v1,rBR] I.3.1.1.2 5e!iver "ransaction [v1,rBR]

%r&ani'ation" #ccounts Receiva(le %perations %r&ani'ation" %r!er ana&ement

I.3.1.1.1 )enerate Customer Receiva(les *ransaction [v1,rBR]

,u/ust 2+, 2$13 6or72!ow Interpreter8 I.3.1.1 Invoice Customer [v1,rBR] )a/e K

It is tBe responsi i!itC o28 -r/aniIation8 ,ccounts Receiva !e -perations Generate Customer Receiva !es "ransaction invoices customers 2or pro*ucts an* services as we!! as per2ormin/ a*9ustments an* issuin/ cre*it memos 2or returns, re ates, cance!!ations an* *isputes. Do!*s /oo* 2or tBe 2o!!owin/ scenarios as app!ica !e 1. )ro*uct an* )erpetua! %o2tware 2. ;or tBe components associate* witB a ma9or !ine un*!e 2or .LB or*ers (prevent invoice /eneration 2or tBe .a9or un*!e !ine 2or .LB or*ers) 3. CBar/e tBe )erio*ic Bi!!in/ ;ee in a separate !ine on Invoice (. Invoice to e /enerate* as per tBe .i!estone scBe*u!e* %tereotCpe8 )arent It is pro*uce* C8 )ro9ect8 L%%:Bun*!e 1 )ro !ems8 I2C:BI:GBL:$$1 G!o a! ,R Reportin/. G!o a! team Bas to conso!i*ate numerous *isparate sCstems 2or reportin/ P @Jce! macros an* BI witB manua! *ata a//re/ation an* untime!C insi/Bts. I2C:BI:GBL:$$2 %ervice or*ers missin/ contract start an* en* *ates, %,; missin/ sBip:to, i!!:to, re!ationsBip inaccurate or incomp!ete, %,BRIS. Inter2ace errors, 2rei/Bt (@.@,), 2rei/Bt appropriation to invoice !ine items : Bow cBar/es are conso!i*ate*, taJes, certi2ication *ates, sBip:to, i!!:to, taJ on services, usa/e i!!in/ ( C R users) manua!, manua! invoices, Remar7etin/ invoices, non:tra*e ,1R Invoices, Latitu*e Invoices : ,cGuisitions I2C:BI:GBL:$$3 .u!tip!e print partners. capa i!ities a!on/ witB !a/ o2 invoice to customer resu!ts in *e/re*ation o2 wor7in/ capita!. I2C:BI:GBL:$$( Invoice /roupin/ witB 2rei/Bt ca!cu!ation *i22erences P 2rei/Bt cBar/es come in witB -. 2ee*. E% Bas a 2!at cBar/e an* @.@, is a Ta/e o2 R ase* on customer pre2erences P /o!*, si!ver, etc. I2C:BI:GBL:$$& .anua! Invoicin/ activities inc!u*in/ entrC into customerNs ,) porta!s, conso!i*ation, pro*uct mi!estones, perio*ic O usa/e i!!in/, etc. I.3.1.1.1 Generate Customer Receiva !es "ransaction [v1,rBR] Bas a8 Re!ease o2 N;>1(:=2N It inc!u*es 2ive activitC usa/es8 I.3.1.1.1.1 Conso!i*ate Customer Invoice ;rei/Bt CBar/es I.3.1.1.1.2 Inte/rate "aJ Ca!cu!ation I.3.1.1.1.3 Generate Customer Invoice [v1,rBR] I.3.1.1.1.( -22set Invoice an* Cre*it .emo I.3.1.1.1.& Create ,ccountin/ [v1] It is initiate* C event8 Customer -r*er ,vai!a !e 2rom %tart8 It initiates event8 ,u/ust 2+, 2$13 6or72!ow Interpreter8 I.3.1.1 Invoice Customer [v1,rBR] )a/e +

Customer Invoice Ima/e* 2or ,ctivitC Esa/e8 I.3.1.1.2 5e!iver "ransaction [v1,rBR]

It accepts8 Customer -r*er In2ormation 2rom %tart8 "ransaction Ima/e 2rom ,ctivitC Esa/e8 I.3.1.1.2 5e!iver "ransaction [v1,rBR] It *e!ivers8 Customer Invoice Ima/e to ,ctivitC Esa/e8 I.3.1.1.2 5e!iver "ransaction [v1,rBR]

I.3.1.1.+ ,eliver *ransaction [v1,rBR]

It is tBe responsi i!itC o28 -r/aniIation8 ,ccounts Receiva !e -perations ,pp!ies a!! paCment terms an* con*itions to tBe Invoice1 Cre*it .emo1 5e it .emo, inc!u*in/ conso!i*ations an* anC pena!ties 2or !ate paCments, ca!cu!atin/ an* app!Cin/ sa!es taJes an* *uties, an* app!Cin/ app!ica !e 2rei/Bt cBar/es. %tereotCpe8 )arent It is pro*uce* C8 )ro9ect8 L%%:Bun*!e 1 )ro !em8 I2C:BI:GBL:$$& .anua! Invoicin/ activities inc!u*in/ entrC into customerNs ,) porta!s, conso!i*ation, pro*uct mi!estones, perio*ic O usa/e i!!in/, etc. I.3.1.1.2 5e!iver "ransaction [v1,rBR] Bas a8 Re!ease o2 N;>1(:=2N It inc!u*es 2ive activitC usa/es8 I.3.1.1.2.1 .ana/e "ransaction I.3.1.1.2.1 .ana/e "ransaction [v1,rBR] I.3.1.1.2.2 5etermine )rint ReGuirements I.3.1.1.2.3 Generate )rint "ransaction %ummarC Report I.3.1.1.2.( )rocess )rint "ransaction It is initiate* C event8 Customer Invoice Ima/e* 2rom ,ctivitC Esa/e8 I.3.1.1.1 Generate Customer Receiva !es "ransaction [v1,rBR] It accepts8 Customer Invoice Ima/e 2rom ,ctivitC Esa/e8 I.3.1.1.1 Generate Customer Receiva !es "ransaction [v1,rBR] It *e!ivers8 "ransaction Ima/e to ,ctivitC Esa/e8 I.3.1.1.1 Generate Customer Receiva !es "ransaction [v1,rBR]

,u/ust 2+, 2$13

6or72!ow Interpreter8 I.3.1.1 Invoice Customer [v1,rBR]

)a/e #

,u/ust 2+, 2$13

6or72!ow Interpreter8 I.3.1.1 Invoice Customer [v1,rBR]

)a/e 1$

I.3.1.1.1 )enerate Customer Receiva(les *ransaction [v1,rBR]

Cust omer -r*er I n2ormation as per tBe .i!estone acBieve* ase* on Cust omer ,ccept ance
-r *er .ana/eme nt

0Cust omer I nvoice In2ormat ion ,vai!a !e01Customer -r*er I n2ormat ion

-rac!e 6e

Center Ima/e

0Rea! "ime Int er2ace01 )ro*uct

0No Rea! "ime I nt er2 ace01 %ervice

Cust omer -r*er I n2ormat ion as per .i!estone Bi!!in/ % cBe*u!e Customer -r*er In2ormat ion as per )erio*ic Bi!!in/ %cBe*u!e inc!u*in/ )erio*ic Bi!!in/ ;ee Cust omer -r*er I n2ormat ion on "rC an* BuC -r*er ,2ter "ria! )erio* @Jpires Customer -r*er I n2ormat ion

Cust omer I nvoice Ima/e

Receiva !es Inter2ace

Customer Invoice Ima/e RepositorC

-rac!e ,ccount Receiva !es

Rep!acement -r*er I n2o (-ut oun* Line) Cust omer -r*er I n2ormat ion (on!C tBe componant !ines in2 ormation) Cust omer -r*er I n2ormation on Customer ,ccept ance wit Bin " ria! )erio* or ,2 ter "ria! )erio* @Jpires Customer -r*er I n2ormat ion on "rC an* BuC -r*er ;orwar* Line Be2 ore " ria! )erio*

3automate*4 1 Co nso!i* ate Custome r Invoice ;rei/Bt CBar/es

Conso!i*ate* Cust omer I nvoice ; rei/Bt CBar/es

3automate*4 2 Inte/rate "aJ Ca !cu!ation

0"aJ in2ormat ion is int e/rat e*01 Customer Invoice I n2 ormat ion

3p arent4 3 Generate Customer Invoice [v1,rBR]

Cust omer I nvoice I n2ormat ion

3a utomate* 4 ( -22set Invoice an* Cre*it .emo

6 Bat 5oes -r*er )ro*uct Line Cont ainL

)ro*uct In2 ormation ,*9ustment %ent I nvoice an* ,ccount 5at a

3inte ractive4 & Crea te ,ccountin/ [v1]

0Revenue Reco/niIe*01 Revenue Reco/nit ion

%ervices

%ervice 5et ai!s

,u/ust 2+, 2$13

6or72!ow .o*e!er8 Generate Customer Receiva !es "ransaction [v1,rBR]

)a/e 11

I.3.1.1.1 )enerate Customer Receiva(les *ransaction [v1,rBR] (Interpretations)

Workflow o!eler" #ctivit$" Concept" )enerate Customer Receiva(les *ransaction [v1,rBR]
)ro9ect8L%%:;IN:I2C< Bun*!e1 : Lot 1< =2;>1(< "o:Be mo*e!in/8?ersion 1<%ource8-!* R5&$ *ocument, an* %.@ notes an* interviews AACBan/e Contro!8 AA)articipants8 Business )rocess )ro9ect8L%%:;IN:I2C< Bun*!e1 : Lot 1< =2;>1(< "o:Be mo*e!in/8?ersion 1<%ource8-!* R5&$ *ocument, an* %.@ notes an* interviews AACBan/e Contro!8 AA)articipants8 Business )rocess -nwer8 5an .oore Business )rocess ,pprover8 5an .oore Business ,na!Cst8 )riCan7a Goe! "ecBnica! or I" ,na!Cst8 Li!C Du15eepa7 ma!i7 Create*8 +12+12$13 128(382K ). CBan/e*8 +12+12$13 18$&82+ ). C Loca! Eser85eepa7F.a!i7$3 (-wner o2 !oca! repositorC) -wner8 ;C" ?ersion8 1 %tatus8 ,pprove* ,pprover8 5an .oore

)enerate Customer Receiva(les *ransaction [v1,rBR]

Generate Customer Receiva !es "ransaction invoices customers 2or pro*ucts an* services as we!! as per2ormin/ a*9ustments an* issuin/ cre*it memos 2or returns, re ates, cance!!ations an* *isputes. Do!*s /oo* 2or tBe 2o!!owin/ scenarios as app!ica !e 1. )ro*uct an* )erpetua! %o2tware 2. ;or tBe components associate* witB a ma9or !ine un*!e 2or .LB or*ers (prevent invoice /eneration 2or tBe .a9or un*!e !ine 2or .LB or*ers) 3. CBar/e tBe )erio*ic Bi!!in/ ;ee in a separate !ine on Invoice (. Invoice to e /enerate* as per tBe .i!estone scBe*u!e* ,u/ust 2+, 2$13 6or72!ow Interpreter8 Generate Customer Receiva !es "ransaction [v1,rBR] )a/e 12

%tereotCpe8 )arent It is pro*uce* C8 )ro9ect8 L%%:Bun*!e 1 )ro !ems8 I2C:BI:GBL:$$1 G!o a! ,R Reportin/. G!o a! team Bas to conso!i*ate numerous *isparate sCstems 2or reportin/ P @Jce! macros an* BI witB manua! *ata a//re/ation an* untime!C insi/Bts. I2C:BI:GBL:$$2 %ervice or*ers missin/ contract start an* en* *ates, %,; missin/ sBip:to, i!!:to, re!ationsBip inaccurate or incomp!ete, %,BRIS. Inter2ace errors, 2rei/Bt (@.@,), 2rei/Bt appropriation to invoice !ine items : Bow cBar/es are conso!i*ate*, taJes, certi2ication *ates, sBip:to, i!!:to, taJ on services, usa/e i!!in/ ( C R users) manua!, manua! invoices, Remar7etin/ invoices, non:tra*e ,1R Invoices, Latitu*e Invoices : ,cGuisitions I2C:BI:GBL:$$3 .u!tip!e print partners. capa i!ities a!on/ witB !a/ o2 invoice to customer resu!ts in *e/re*ation o2 wor7in/ capita!. I2C:BI:GBL:$$( Invoice /roupin/ witB 2rei/Bt ca!cu!ation *i22erences P 2rei/Bt cBar/es come in witB -. 2ee*. E% Bas a 2!at cBar/e an* @.@, is a Ta/e o2 R ase* on customer pre2erences P /o!*, si!ver, etc. I2C:BI:GBL:$$& .anua! Invoicin/ activities inc!u*in/ entrC into customerNs ,) porta!s, conso!i*ation, pro*uct mi!estones, perio*ic O usa/e i!!in/, etc. Generate Customer Receiva !es "ransaction [v1,rBR] Bas a8 Re!ease o2 N;>1(:=2N It inc!u*es 2ive activitC usa/es8 1 Conso!i*ate Customer Invoice ;rei/Bt CBar/es 2 Inte/rate "aJ Ca!cu!ation 3 Generate Customer Invoice [v1,rBR] ( -22set Invoice an* Cre*it .emo & Create ,ccountin/ [v1]

Customer Invoice Ima&e Repositor$

It is tBe responsi i!itC o28 %Cstem8 -rac!e 6e Center Ima/e %tore Customer Invoice Ima/e

It accepts8 Customer Invoice Ima/e 2rom ,ctivitC Esa/e8 3 Generate Customer Invoice [v1,rBR]

,u/ust 2+, 2$13 6or72!ow Interpreter8 Generate Customer Receiva !es "ransaction [v1,rBR]

)a/e 13

-$stem" %racle #ccount Receiva(les -$stem" %racle We( Center Ima&e %r&ani'ation" %r!er Receiva(les Interface
It is tBe responsi i!itC o28 %Cstem8 -rac!e 6e Center Ima/e "B5

ana&ement

It is initiate* C events8 Rea! "ime Inter2ace 2rom Munction8 $ No Rea! "ime Inter2ace 2rom Munction8 $ Customer Invoice In2ormation ,vai!a !e 2rom %tart8 It accepts8 Customer -r*er In2ormation 2rom %tart8 Customer -r*er In2ormation 2rom %tart8 It *e!ivers8 Customer -r*er In2ormation to ,ctivitC Esa/e8 1 Conso!i*ate Customer Invoice ;rei/Bt CBar/es Customer -r*er In2ormation (on!C tBe componant !ines in2ormation) to ,ctivitC Esa/e8 1 Conso!i*ate Customer Invoice ;rei/Bt CBar/es Customer -r*er In2ormation as per .i!estone Bi!!in/ %cBe*u!e to ,ctivitC Esa/e8 2 Inte/rate "aJ Ca!cu!ation Customer -r*er In2ormation as per )erio*ic Bi!!in/ %cBe*u!e inc!u*in/ )erio*ic Bi!!in/ ;ee to ,ctivitC Esa/e8 2 Inte/rate "aJ Ca!cu!ation Customer -r*er In2ormation as per tBe .i!estone acBieve* ase* on Customer ,cceptance to ,ctivitC Esa/e8 2 Inte/rate "aJ Ca!cu!ation ase* upon a %ervices con*ition 2or 5ecision )oint8 6Bat 5oes -r*er Line ContainL Customer -r*er In2ormation as per tBe .i!estone acBieve* ase* on Customer ,cceptance to ,ctivitC Esa/e8 1 Conso!i*ate Customer Invoice ;rei/Bt CBar/es ase* upon a )ro*uct con*ition 2or 5ecision )oint8 6Bat 5oes -r*er Line ContainL Customer -r*er In2ormation on Customer ,cceptance witBin "ria! )erio* or ,2ter "ria! )erio* @Jpires to ,ctivitC Esa/e8 1 Conso!i*ate Customer Invoice ;rei/Bt CBar/es Customer -r*er In2ormation on "rC an* BuC -r*er ,2ter "ria! )erio* @Jpires to ,ctivitC Esa/e8 1 Conso!i*ate Customer Invoice ;rei/Bt CBar/es Customer -r*er In2ormation on "rC an* BuC -r*er ;orwar* Line Be2ore "ria! )erio* to ,ctivitC Esa/e8 1 Conso!i*ate Customer Invoice ;rei/Bt CBar/es Rep!acement -r*er In2o (-ut oun* Line) to ,ctivitC Esa/e8 1 Conso!i*ate Customer Invoice ;rei/Bt CBar/es

W.at ,oes %r!er /ine Contain0

,u/ust 2+, 2$13 6or72!ow Interpreter8 Generate Customer Receiva !es "ransaction [v1,rBR] )a/e 1(

It is tBe responsi i!itC o28 %Cstem8 -rac!e ,ccount Receiva !es CBec7 2or "erms an* Con*itions : Customer ,cceptance, 2or ;rei/Bt Ca!cu!ation Its *iscriminators are8 )ro*uct &$.$$T %ervices &$.$$T

1 Consoli!ate Customer Invoice 1rei&.t C.ar&es

It is tBe responsi i!itC o28 %Cstem8 -rac!e ,ccount Receiva !es Conso!i*ate Customer Invoice ;rei/Bt CBar/es is to sum o2 in*ivi*ua! 2rei/Bt cBar/es at or*er !ine !eve! to a sin/!e cBar/e on tBe invoice 2or 2rei/Bt wBerever app!ica !e. %tereotCpe8 automate* It ene2its 2rom8 -pportunitC8 5eve!op Lower Leve! )rocess(es) -pportunitC8 )otentia! ;it -pportunitC8 Revise an*1or Improve @Jistin/ )rocess )ro !ems8 I2C:.I:E%,:$$2 R., Cre*its inc!u*e 2rei/Bt cre*it in error. I2C:.I:E%,:$$3 Inconsistent 2rei/Bt i!!in/ /!o a!!C, @.@, P 2rei/Bt !ine sp!it incorrect!C, cr*it an* re: i!! reGuires a new or*er to e esta !isBe*. Not a pro !em in tBe E% since 2rei/Bt is 2iJe* an* set C tBe carrier an* !o/istics. @.@, is a Ta/e o2 tBe !ine item. It accepts8 Customer -r*er In2ormation 2rom 5ata %tore8 Receiva !es Inter2ace Customer -r*er In2ormation (on!C tBe componant !ines in2ormation) 2rom 5ata %tore8 Receiva !es Inter2ace Customer -r*er In2ormation on Customer ,cceptance witBin "ria! )erio* or ,2ter "ria! )erio* @Jpires 2rom 5ata %tore8 Receiva !es Inter2ace Customer -r*er In2ormation on "rC an* BuC -r*er ,2ter "ria! )erio* @Jpires 2rom 5ata %tore8 Receiva !es Inter2ace Customer -r*er In2ormation on "rC an* BuC -r*er ;orwar* Line Be2ore "ria! )erio* 2rom 5ata %tore8 Receiva !es Inter2ace Customer -r*er In2ormation as per tBe .i!estone acBieve* ase* on Customer ,cceptance 2rom 5ata %tore8 Receiva !es Inter2ace ase* upon a )ro*uct con*ition 2or 5ecision )oint8 6Bat 5oes -r*er Line ContainL Rep!acement -r*er In2o (-ut oun* Line) 2rom 5ata %tore8 Receiva !es Inter2ace It *e!ivers8 Conso!i*ate* Customer Invoice ;rei/Bt CBar/es to ,ctivitC Esa/e8 2 Inte/rate "aJ Ca!cu!ation ,u/ust 2+, 2$13 6or72!ow Interpreter8 Generate Customer Receiva !es "ransaction [v1,rBR] )a/e 1&

+ Inte&rate *a2 Calculation

It is tBe responsi i!itC o28 %Cstem8 -rac!e ,ccount Receiva !es "Be Inte/rate "aJ Ca!cu!ation an* "reatment process incorporates a!! app!ica !e taJation ru!es to tBe Customer Invoice. ,**itona! points as app!ica !e : "aJes to e ca!cu!ate* appropriate!C as per 9uris*iction or %tate1CountrC P *epen*in/ on tBe !oca! ru!e as per tBe "ra*e:In *iscount 2or eacB sa!es or*er !ine %tereotCpe8 automate* It ene2its 2rom8 -pportunitC8 5eve!op Lower Leve! )rocess(es) -pportunitC8 )otentia! ;it -pportunitC8 Revise an*1or Improve @Jistin/ )rocess It is supporte* C8 ReGuirement8 ;C":I2C:21 @nsure a!! !ines on eacB invoice Bave tBe same taJin/ countrC an* taJ co*e. 5etermine Bow taJ is presente* on invoices ReGuirement8 ;C":I2C:22 , i!itC to capture an* print actua! taJ on tBe invoices an* to capture taJ re!ate* messa/e an* otBer taJ components ase* on tBe taJ treatment1co*e ReGuirement8 ;C":I2C:313 , i!itC to man*ate taJ eJempt certi2icate 1?,"Q at tBe time o2 BI5 creation i2 customer is taJ eJempt It initiates event8 "aJ in2ormation is inte/rate* 2or ,ctivitC Esa/e8 3 Generate Customer Invoice [v1,rBR] It accepts8 Conso!i*ate* Customer Invoice ;rei/Bt CBar/es 2rom ,ctivitC Esa/e8 1 Conso!i*ate Customer Invoice ;rei/Bt CBar/es Customer -r*er In2ormation as per .i!estone Bi!!in/ %cBe*u!e 2rom 5ata %tore8 Receiva !es Inter2ace Customer -r*er In2ormation as per )erio*ic Bi!!in/ %cBe*u!e inc!u*in/ )erio*ic Bi!!in/ ;ee 2rom 5ata %tore8 Receiva !es Inter2ace Customer -r*er In2ormation as per tBe .i!estone acBieve* ase* on Customer ,cceptance 2rom 5ata %tore8 Receiva !es Inter2ace ase* upon a %ervices con*ition 2or 5ecision )oint8 6Bat 5oes -r*er Line ContainL It *e!ivers8 Customer Invoice In2ormation to ,ctivitC Esa/e8 3 Generate Customer Invoice [v1,rBR]

3 )enerate Customer Invoice [v1,rBR]

,u/ust 2+, 2$13 6or72!ow Interpreter8 Generate Customer Receiva !es "ransaction [v1,rBR] )a/e 1'

It is tBe responsi i!itC o28 %Cstem8 -rac!e ,ccount Receiva !es Generate Customer Invoice creates customer remittance invoice transactions 2rom various sources sucB as -r*er .ana/ement(-.)1CCI@, app!C taJes1cBar/es an* post to ,ccount Receiva !es(,R). %tereotCpe8 parent It ene2its 2rom8 -pportunitC8 5eve!op Lower Leve! )rocess(es) -pportunitC8 )otentia! ;it -pportunitC8 Revise an*1or Improve @Jistin/ )rocess It is pro*uce* C8 )ro9ect8 L%%:Bun*!e 1 3 Generate Customer Invoice [v1,rBR] Bas a8 Re!ease o2 N;>1(:=2N It inc!u*es tBree activitC usa/es8 3.2 )I%1C-;IN%1C;LL((.'&T 6itBBo!*in/ "aJ) 3.3 %ervice Invoice [v1,rBR] 3.( )ro*uct Invoice [v1,rBR] IRR;(1.&T Revenue 6itBBo*in/ "aJ) [v1,rBR]

It is initiate* C event8 "aJ in2ormation is inte/rate* 2rom ,ctivitC Esa/e8 2 Inte/rate "aJ Ca!cu!ation It accepts8 Customer Invoice In2ormation 2rom ,ctivitC Esa/e8 2 Inte/rate "aJ Ca!cu!ation Invoice an* ,ccount 5ata 2rom ,ctivitC Esa/e8 & Create ,ccountin/ [v1] It *e!ivers8 ,*9ustment %ent to ,ctivitC Esa/e8 & Create ,ccountin/ [v1] Customer Invoice Ima/e to 5ata %tore8 Customer Invoice Ima/e RepositorC Customer Invoice In2ormation to ,ctivitC Esa/e8 ( -22set Invoice an* Cre*it .emo

3 %ffset Invoice an! Cre!it

emo

It is tBe responsi i!itC o28 %Cstem8 -rac!e ,ccount Receiva !es ;or scenarios wBere Invoice an* Cre*it .emo are -22set a/ainst eacB otBer an* not *e!ivere* to tBe Customer %tereotCpe8 automate* It accepts8 Customer Invoice In2ormation 2rom ,ctivitC Esa/e8 3 Generate Customer Invoice [v1,rBR] ,u/ust 2+, 2$13 6or72!ow Interpreter8 Generate Customer Receiva !es "ransaction [v1,rBR] )a/e 1K

4 Create #ccountin& [v1]

It is tBe responsi i!itC o28 %Cstem8 -rac!e ,ccount Receiva !es ;or Revenue Reco/nition %tereotCpe8 interactive It is imp!emente* C8 %Cstem8 -rac!e ,ccount Receiva !es It is pro*uce* C8 )ro9ect8 L%%:Bun*!e 1 It initiates event8 Revenue Reco/niIe* 2or @n*8 It accepts8 ,*9ustment %ent 2rom ,ctivitC Esa/e8 3 Generate Customer Invoice [v1,rBR] It *e!ivers8 Invoice an* ,ccount 5ata to ,ctivitC Esa/e8 3 Generate Customer Invoice [v1,rBR] Revenue Reco/nition to @n*8

,u/ust 2+, 2$13 6or72!ow Interpreter8 Generate Customer Receiva !es "ransaction [v1,rBR]

)a/e 1+

-rac!e ,ccount Receiva !es

0"aJ in2ormation is inte/rate*01Customer Invoi ce In2ormation

I.3.1.1.1.3 )enerate Customer Invoice [v1,rBR]

3interactive4 I.3.1.1.1.& Create ,ccountin/ [v1]

Invoic e an* ,ccount 5ata

3automate*4 I.3.1.1.1.2 Inte/rate "aJ Ca!cu!ation

Invoice an* ,c count 5ata

,ccounts Receiva !e -perations

Customer Inv oice Ima/e

%ervice Invoice In2ormation

)ro*uct Invoi ce Im2ormation

3)arent4 I.3.1.1.1.3.( )ro*uct Invoice [v1,rBR]

3)arent4 I.3.1.1.1.3.3 %ervice Invoice [v1,rBR]

Bo!eto

I.3.1.1.1.3.1 Cumu!ative "ransac tion >es .ontB!C Invoices UV&$$$ BRLL No

3,utomate*4 I.3.1.1.1.3.2 )I%1C-;IN%1C;LL((.'&T 6itBBo!*in/ "aJ) IRR;(1.&T Revenue 6itBBo*in/ "aJ) [v1,rBR]

-rac!e 6e Center Ima/e

Customer Invoice Ima/e RepositorC

,u/ust 2+, 2$13

6or72!ow .o*e!er8 I.3.1.1.1.3 Generate Customer Invoice [v1,rBR]

Invoice an* ,ccount 5ata

3automate*4 I.3.1.1.1.( -22set Invoice an* Cre*it .emo

,*9ustment %ent Customer Inv oice In2ormation 5etai!s Customer Inv oice

)a/e 1#

I.3.1.1.1.3 )enerate Customer Invoice [v1,rBR] (Interpretations)

Workflow [v1,rBR] o!eler" I.3.1.1.1.3 #ctivit$" Concept" )enerate Customer Invoice

)ro9ect8L%%:;IN:I2C< Bun*!e1 : Lot 1< =2;>1(< "o:Be mo*e!in/8?ersion 1<%ource8-!* R5&$ *ocument, an* %.@ notes an* interviews AACBan/e Contro!8 AA)articipants8 Business )rocess )ro9ect8L%%:;IN:I2C< Bun*!e1 : Lot 1< =2;>1(< "o:Be mo*e!in/8?ersion 1<%ource8-!* R5&$ *ocument, an* %.@ notes an* interviews AACBan/e Contro!8 AA)articipants8 Business )rocess -nwer8 5an .oore Business )rocess ,pprover8 5an .oore Business ,na!Cst8 )riCan7a Goe! "ecBnica! or I" ,na!Cst8 Li!C Du15eepa7 ma!i7 Create*8 +12+12$13 1283K813 ). CBan/e*8 +12+12$13 18$&83+ ). C Loca! Eser85eepa7F.a!i7$3 (-wner o2 !oca! repositorC) -wner8 ;C" ?ersion8 1 %tatus8 ,pprove* ,pprover8 5an .oore

)enerate Customer Invoice [v1,rBR]

Generate Customer Invoice creates customer remittance invoice transactions 2rom various sources sucB as -r*er .ana/ement(-.)1CCI@, app!C taJes1cBar/es an* post to ,ccount Receiva !es(,R). %tereotCpe8 parent It ene2its 2rom8 -pportunitC8 5eve!op Lower Leve! )rocess(es) -pportunitC8 )otentia! ;it -pportunitC8 Revise an*1or Improve @Jistin/ )rocess It is pro*uce* C8 )ro9ect8 L%%:Bun*!e 1 ,u/ust 2+, 2$13 6or72!ow Interpreter8 I.3.1.1.1.3 Generate Customer Invoice [v1,rBR] )a/e 2$

Generate Customer Invoice [v1,rBR] Bas a8 Re!ease o2 N;>1(:=2N It inc!u*es tBree activitC usa/es8 I.3.1.1.1.3.2 )I%1C-;IN%1C;LL((.'&T 6itBBo!*in/ "aJ) [v1,rBR] I.3.1.1.1.3.3 %ervice Invoice [v1,rBR] I.3.1.1.1.3.( )ro*uct Invoice [v1,rBR] IRR;(1.&T Revenue 6itBBo*in/ "aJ)

%r&ani'ation" #ccounts Receiva(le %perations -$stem" Boleto -$stem" %racle #ccount Receiva(les -$stem" %racle We( Center Ima&e I.3.1.1.1.3.1 Cumulative *ransaction
It is tBe responsi i!itC o28 %Cstem8 Bo!eto Its *iscriminators are8 >es&$.$$T No &$.$$T It is initiate* C event8 "aJ in2ormation is inte/rate* 2rom ,ctivitC Esa/e8 I.3.1.1.1.2 Inte/rate "aJ Ca!cu!ation

ont.l$ Invoices 564777 BR/0

I.3.1.1.1.3.+ 8I-9C%1I:-9C1//(3.;4< Wit..ol!in& *a2) Wit..o!in& *a2) [v1,rBR]

It is tBe responsi i!itC o28 %Cstem8 Bo!eto

IRR1(1.4< Revenue

"Be Inte/rate "aJ Ca!cu!ation an* "reatment process incorporates a!! app!ica !e taJation ru!es to tBe Customer Invoice. ,**itona! points as app!ica !e : "aJes to e ca!cu!ate* appropriate!C as per 9uris*iction or %tate1CountrC P *epen*in/ on tBe !oca! ru!e as per tBe "ra*e:In *iscount 2or eacB sa!es or*er !ine Ca!cu!ation o2 "aJes wi!! e *one on tBe asis o2 tBe cumu!ative montB!C Invoice transaction tota!s o2 %ervice Invoices8 ,u/ust 2+, 2$13 6or72!ow Interpreter8 I.3.1.1.1.3 Generate Customer Invoice [v1,rBR] )a/e 21

1. )I% 1 C-N;I% 1 C%LL ((.'&T witBBo!*in/ taJ): I2 cumu!ative montB!C Invoices transaction tota! /reater tBan &$$$ BRL 2. IRR; (1.&T revenue witBBo!* taJ) (I2 cumu!ative montB!C Invoices transaction tota! /reater tBan &$$$ BRL) %tereotCpe8 ,utomate* I.3.1.1.1.3.2 )I%1C-;IN%1C;LL((.'&T 6itBBo!*in/ "aJ) [v1,rBR] Bas a8 Re!ease o2 N;>1(:=2N IRR;(1.&T Revenue 6itBBo*in/ "aJ)

It is initiate* C event8 "aJ in2ormation is inte/rate* 2rom ,ctivitC Esa/e8 I.3.1.1.1.2 Inte/rate "aJ Ca!cu!ation It accepts8 Customer Invoice In2ormation 2rom ,ctivitC Esa/e8 I.3.1.1.1.2 Inte/rate "aJ Ca!cu!ation ase* upon a >es con*ition 2or 5ecision )oint8 I.3.1.1.1.3.1 Cumu!ative "ransaction .ontB!C Invoices UV&$$$ BRLL It *e!ivers8 ;!ow to ,ctivitC Esa/e8 I.3.1.1.1.3.3 %ervice Invoice [v1,rBR]

I.3.1.1.1.3.3 -ervice Invoice [v1,rBR]

It is tBe responsi i!itC o28 -r/aniIation8 ,ccounts Receiva !e -perations Generate Customer Invoice creates customer remittance invoice transactions 2rom various sources sucB as -r*er .ana/ement(-.)1CCI@, app!C taJes1cBar/es an* post to ,ccount Receiva !es(,R). 1. )ro*uct an* )erpetua! %o2tware 2. CBar/e )erio*ic Bi!!in/ ;ee to tBe Customer %tereotCpe8 )arent It is pro*uce* C8 )ro9ect8 L%%:Bun*!e 1 I.3.1.1.1.3.3 %ervice Invoice [v1,rBR] Bas a8 Re!ease o2 N;>1(:=2N It inc!u*es twentC activitC usa/es8 I.3.1.1.1.3.3.2 Ep*ate CitC to RI- [v1,rBR] I.3.1.1.1.3.3.3 Ep*ate CitC to %) [v1,rBR] I.3.1.1.1.3.3.( Generate S.L ;i!e [v1,rBR] I.3.1.1.1.3.3.& Ep!oa* S.L ;i!e in %CncBro an* 5own!oa* "S" ;i!e [v1,rBR] I.3.1.1.1.3.3.' Ep*ate* CitC In2ormation [v1,rBR] I.3.1.1.1.3.3.K Ep*ate "S" ;i!e in CitC 6e site [v1,rBR] I.3.1.1.1.3.3.+ @Jtract ,!! Invoice 5etai!s [v1,rBR]

,u/ust 2+, 2$13

6or72!ow Interpreter8 I.3.1.1.1.3 Generate Customer Invoice [v1,rBR]

)a/e 22

I.3.1.1.1.3.3.# Generate Nota ;isca! [v1,rBR] I.3.1.1.1.3.3.1$ %en* Nota ;isca! toCitC "aJ ,utBoritC 2or ,pprova! [v1,rBR] I.3.1.1.1.3.3.11 ,pprove or Re9ect Nota ;isca! 5etai!s [v1,rBR] I.3.1.1.1.3.3.13 Noti2C ,R -ps "eam , out tBe Re9ection [v1,rBR] I.3.1.1.1.3.3.1( Review tBe Reason o2 Re9ection [v1,rBR] I.3.1.1.1.3.3.1' Correct tBe Customer 5ata in ,R [v1,rBR] I.3.1.1.1.3.3.1K .o*i2C tBe Invoice [v1,rBR] I.3.1.1.1.3.3.1+ Invoice Cance!!ation Nee*e* [v1,rBR] I.3.1.1.1.3.3.2$ ,pp!C -n ,ccount C. an* Cance! Bo!eto [v1,rBR] I.3.1.1.1.3.3.21 Cre*it tBe "ransaction witB ?oi* %tatus [v1,rBR] I.3.1.1.1.3.3.22 Ep*ate %tatus to ?oi* ;or -ri/ina! Invoice [v1,rBR] I.3.1.1.1.3.3.23 @Jtract Invoice 5etai!s witB ?oi* %tatus [v1,rBR] I.3.1.1.1.3.3.2( %en* Cance!!e* Nota ;isca! to CitC "aJ ,utBoritC [v1,rBR]

It is initiate* C event8 "aJ in2ormation is inte/rate* 2rom ,ctivitC Esa/e8 I.3.1.1.1.2 Inte/rate "aJ Ca!cu!ation It accepts8 ;!ow 2rom ,ctivitC Esa/e8 I.3.1.1.1.3.2 )I%1C-;IN%1C;LL((.'&T 6itBBo!*in/ "aJ) IRR;(1.&T Revenue 6itBBo*in/ "aJ) [v1,rBR] Customer Invoice In2ormation 2rom ,ctivitC Esa/e8 I.3.1.1.1.2 Inte/rate "aJ Ca!cu!ation ase* upon a No con*ition 2or 5ecision )oint8 I.3.1.1.1.3.1 Cumu!ative "ransaction .ontB!C Invoices UV&$$$ BRLL Invoice an* ,ccount 5ata 2rom ,ctivitC Esa/e8 I.3.1.1.1.& Create ,ccountin/ [v1] It *e!ivers8 Customer Invoice 5etai!s to ,ctivitC Esa/e8 I.3.1.1.1.( -22set Invoice an* Cre*it .emo

I.3.1.1.1.3.3 8ro!uct Invoice [v1,rBR]

It is tBe responsi i!itC o28 -r/aniIation8 ,ccounts Receiva !e -perations Generate Customer Invoice creates customer remittance invoice transactions 2rom various sources sucB as -r*er .ana/ement(-.)1CCI@, app!C taJes1cBar/es an* post to ,ccount Receiva !es(,R). 1. )ro*uct an* )erpetua! %o2tware 2. CBar/e )erio*ic Bi!!in/ ;ee to tBe Customer %tereotCpe8 )arent It is pro*uce* C8 )ro9ect8 L%%:Bun*!e 1 I.3.1.1.1.3.( )ro*uct Invoice [v1,rBR] Bas a8 Re!ease o2 N;>1(:=2N It inc!u*es twentC 2our activitC usa/es8 I.3.1.1.1.3.(.1 @Jtract ,!! Invoice 5etai!s [v1,rBR] I.3.1.1.1.3.(.2 Generate Nota ;isca! [v1,rBR] ,u/ust 2+, 2$13 6or72!ow Interpreter8 I.3.1.1.1.3 Generate Customer Invoice [v1,rBR] )a/e 23

I.3.1.1.1.3.(.3 %en* Nota ;isca! to %@;,W 2or ,pprova! [v1,rBR] I.3.1.1.1.3.(.( ,pprove or Re9ect tBe Nota ;isca! 5etai!s [v1,rBR] I.3.1.1.1.3.(.' Ep*ate Invoice witB Return HeC Co*e [v1,rBR] I.3.1.1.1.3.(.K Noti2C ,R -ps "eam , out tBe Re9ection [v1,rBR] I.3.1.1.1.3.(.+ Review tBe Reason o2 Re9ection [v1,rBR] I.3.1.1.1.3.(.1$ Correct Customer 5ata in ,R [v1,rBR] I.3.1.1.1.3.(.11 .o*i2C tBe Invoice [v1,rBR] I.3.1.1.1.3.(.12 Invoice Cance!!ation Nee*e* [v1,rBR] I.3.1.1.1.3.(.1( Cance! Nota ;isca! witBin 2( Bours [v1,rBR] I.3.1.1.1.3.(.1& ,pp!C -n ,ccount C. an* Cance! Bo!eto [v1,rBR] I.3.1.1.1.3.(.1' Cre*it tBe "ransaction witB ?oi* %tatus [v1,rBR] I.3.1.1.1.3.(.1K Ep*ate %tatus to ?oi* ;or -ri/ina! Invoice [v1,rBR] I.3.1.1.1.3.(.1+ @Jtract Invoice 5etai!s witB ?oi* %tatus [v1,rBR] I.3.1.1.1.3.(.1# %en* Cance!!e* Nota ;isca! to %@;,W [v1,rBR] I.3.1.1.1.3.(.2$ Generate In oun* Nota ;isca! [v1,rBR] I.3.1.1.1.3.(.21 %en* it to R., I.3.1.1.1.3.(.23 @nter In2ormation 2or correction !etter witBin/ 3$ *aCs o2 N; ,pprova! [v1,rBR] I.3.1.1.1.3.(.2( Generate Correction Letter [v1,rBR] I.3.1.1.1.3.(.2& ,ttacB tBe Correction Letter to Invoice [v1,rBR] I.3.1.1.1.3.(.2' Create .anua! Invoice [v1,rBR] I.3.1.1.1.3.(.2K Customer Receives tBe Jm! 2i!e [v1,rBR] I.3.1.1.1.3.(.2+ %C Receives tBe S.L ;i!e [v1,rBR]

It is initiate* C event8 "aJ in2ormation is inte/rate* 2rom ,ctivitC Esa/e8 I.3.1.1.1.2 Inte/rate "aJ Ca!cu!ation It accepts8 Invoice an* ,ccount 5ata 2rom ,ctivitC Esa/e8 I.3.1.1.1.& Create ,ccountin/ [v1] Customer Invoice In2ormation 2rom ,ctivitC Esa/e8 I.3.1.1.1.2 Inte/rate "aJ Ca!cu!ation It *e!ivers8 Customer Invoice In2ormation to ,ctivitC Esa/e8 I.3.1.1.1.( -22set Invoice an* Cre*it .emo ,*9ustment %ent to ,ctivitC Esa/e8 I.3.1.1.1.& Create ,ccountin/ [v1]

,u/ust 2+, 2$13

6or72!ow Interpreter8 I.3.1.1.1.3 Generate Customer Invoice [v1,rBR]

)a/e 2(

I.3.1.1.1.3.3 -ervice Invoice [v1,rBR]

;G%% ,na!Cst:Bi!!in/ an* Invoicin/ 3.anua!4 2 Ep*ate CitC to RI[v1,rBR] 3.anua!4 ( Generate S.L ;i!e [v1,rBR] 3.anua!4 & Ep!oa* S.L ;i!e in %CncBro an* 5own!oa* "S" ;i!e 3.anua!4 K Ep*ate " S" ;i!e in CitC 6e site [v1,rBR] 3.anua!4 1' Correct tBe Customer 5ata in ,R [v1,rBR] 3.anua!4 1K .o*i2C tBe Invoice [v1,rBR]
Base* -ut o2 Rio

1 Customer Base* out o2 RI-L No

>es Base* ou t o2 % )

>es

1& Customer 5ata CorrectionL

No

3.anua!4 3 Ep*ate CitC to %) [v1,rBR]

3Interactive4 13 Noti2C ,R -ps "eam , out tBe Re9ection [v1,rBR]

3.anua!4 1( Review tBe Reason o2 Re9ection [v1,rBR]

1# Cance!!ation witBin 3$ *aCsL

>es

3.anua!4 21 Cre*it tBe "ransact ion witB ?oi* %tatus [v1,rBR]

3.anua!4 22 Ep*ate %tatus to ?oi* ;or -ri/ina! Invoice [v1,rBR]

12 ,pprove* > 1NL

No

-rac!e ,ccount Receiva !es

,ccounts Receiva !e -perations 3.anua!4 ' Ep*ate* CitC In2ormation [v1,rBR]

%CncBro 3,utomate*4 + @Jtract ,!! Invoice 5etai!s [v1,rBR] 3,utomate*4 # Generate Nota ;isca! [v1,rBR] 3automat e*4 1$ %en* Nota ;isca! toCitC "aJ ,utBoritC 2or ,pprova! 3,utomate*4 23 @Jtract I nvoice 5etai!s witB ?oi* %tatus [v1,rBR]

CitC "aJ ,utBoritC 3manua!4 11 ,pprove or Re9ect Nota ;isca! 5etai!s [v1,rBR]

,u/ust 2+, 2$13

6or72!ow .o*e!er8 %ervice Invoice [v1,rBR]

)a/e 2&

I.3.1.1.1.3.3 -ervice Invoice [v1,rBR] (Interpretations)

Workflow o!eler" #ctivit$" -ervice Invoice [v1,rBR]

)ro9ect8L%%:;IN:I2C< Bun*!e1 : Lot 1< =2;>1(< "o:Be mo*e!in/8?ersion 1<%ource8-!* R5&$ *ocument, an* %.@ notes an* interviews AACBan/e Contro!8 AA)articipants8 Business )rocess )ro9ect8L%%:;IN:I2C< Bun*!e1 : Lot 1< =2;>1(< "o:Be mo*e!in/8?ersion 1<%ource8-!* R5&$ *ocument, an* %.@ notes an* interviews AACBan/e Contro!8 AA)articipants8 Business )rocess -nwer8 5an .oore Business )rocess ,pprover8 5an .oore Business ,na!Cst8 )riCan7a Goe! "ecBnica! or I" ,na!Cst8 Li!C Du15eepa7 ma!i7 Create*8 +12+12$13 1283'8(( ). CBan/e*8 +12+12$13 18$&8(& ). C Loca! Eser85eepa7F.a!i7$3 (-wner o2 !oca! repositorC) -wner8 ;C" ?ersion8 1 %tatus8 ,pprove* ,pprover8 5an .oore

-ervice Invoice [v1,rBR]

Generate Customer Invoice creates customer remittance invoice transactions 2rom various sources sucB as -r*er .ana/ement(-.)1CCI@, app!C taJes1cBar/es an* post to ,ccount Receiva !es(,R). 1. )ro*uct an* )erpetua! %o2tware 2. CBar/e )erio*ic Bi!!in/ ;ee to tBe Customer %tereotCpe8 )arent It is pro*uce* C8 )ro9ect8 L%%:Bun*!e 1 %ervice Invoice [v1,rBR] Bas a8 ,u/ust 2+, 2$13 6or72!ow Interpreter8 %ervice Invoice [v1,rBR] )a/e 2'

Re!ease o2 N;>1(:=2N

It inc!u*es twentC activitC usa/es8 2 Ep*ate CitC to RI- [v1,rBR] 3 Ep*ate CitC to %) [v1,rBR] ( Generate S.L ;i!e [v1,rBR] & Ep!oa* S.L ;i!e in %CncBro an* 5own!oa* "S" ;i!e [v1,rBR] ' Ep*ate* CitC In2ormation [v1,rBR] K Ep*ate "S" ;i!e in CitC 6e site [v1,rBR] + @Jtract ,!! Invoice 5etai!s [v1,rBR] # Generate Nota ;isca! [v1,rBR] 1$ %en* Nota ;isca! toCitC "aJ ,utBoritC 2or ,pprova! [v1,rBR] 11 ,pprove or Re9ect Nota ;isca! 5etai!s [v1,rBR] 13 Noti2C ,R -ps "eam , out tBe Re9ection [v1,rBR] 1( Review tBe Reason o2 Re9ection [v1,rBR] 1' Correct tBe Customer 5ata in ,R [v1,rBR] 1K .o*i2C tBe Invoice [v1,rBR] 1+ Invoice Cance!!ation Nee*e* [v1,rBR] 2$ ,pp!C -n ,ccount C. an* Cance! Bo!eto [v1,rBR] 21 Cre*it tBe "ransaction witB ?oi* %tatus [v1,rBR] 22 Ep*ate %tatus to ?oi* ;or -ri/ina! Invoice [v1,rBR] 23 @Jtract Invoice 5etai!s witB ?oi* %tatus [v1,rBR] 2( %en* Cance!!e* Nota ;isca! to CitC "aJ ,utBoritC [v1,rBR]

%r&ani'ation" #ccounts Receiva(le %perations Cancelle! Invoice 1unctional =ntit$" Cit$ *a2 #ut.orit$ Role" 1)-- #nal$st>Billin& an! Invoicin&
X Run tBe process o2 i!!in/1notas 2iscais issuance witBin tBe *ea*!ines accor*in/ to tBe esta !isBe* operationa! *esi/n witB inc!u*es ;iJe* ,ssets, %pare )arts, %a!es, etc. X 6or7 cross 2unctiona!!C to meet tBe /oa!s o2 tBe operationa! areas an* ",S team un*er tBe coor*ination o2 a supervisor X -perate tBe @R) to issue tBe out oun* notas 2iscais an* input tBe in oun* notas 2iscais X Interact witB a!! parties invo!ve* in tBe process

-$stem" %racle #ccount Receiva(les -$stem" -$nc.ro 1 Customer Base! out of RI%0

,u/ust 2+, 2$13

6or72!ow Interpreter8 %ervice Invoice [v1,rBR]

)a/e 2K

It is tBe responsi i!itC o28 Ro!e8 ;G%% ,na!Cst:Bi!!in/ an* Invoicin/ Its *iscriminators are8 >es&$.$$T No &$.$$T

+ ?p!ate Cit$ to RI% [v1,rBR]

It is tBe responsi i!itC o28 Ro!e8 ;G%% ,na!Cst:Bi!!in/ an* Invoicin/ CitC up*ate* to RI%tereotCpe8 .anua! 2 Ep*ate CitC to RI- [v1,rBR] Bas a8 Re!ease o2 N;>1(:=2N It accepts8 Base* -ut o2 Rio 2rom 5ecision )oint8 1 Customer Base* out o2 RI-L ase* upon a >es con*ition 2or 5ecision )oint8 1 Customer Base* out o2 RI-L It *e!ivers8 ;!ow to ,ctivitC Esa/e8 ( Generate S.L ;i!e [v1,rBR]

3 ?p!ate Cit$ to -8 [v1,rBR]

It is tBe responsi i!itC o28 Ro!e8 ;G%% ,na!Cst:Bi!!in/ an* Invoicin/ CitC Ep*ate* to %) %tereotCpe8 .anua! 3 Ep*ate CitC to %) [v1,rBR] Bas a8 Re!ease o2 N;>1(:=2N It accepts8 Base* out o2 %) 2rom 5ecision )oint8 1 Customer Base* out o2 RI-L ase* upon a No con*ition 2or 5ecision )oint8 1 Customer Base* out o2 RI-L It *e!ivers8 ;!ow to ,ctivitC Esa/e8 ( Generate S.L ;i!e [v1,rBR]

,u/ust 2+, 2$13

6or72!ow Interpreter8 %ervice Invoice [v1,rBR]

)a/e 2+

3 )enerate @ / 1ile [v1,rBR]

It is tBe responsi i!itC o28 Ro!e8 ;G%% ,na!Cst:Bi!!in/ an* Invoicin/ -utput in S.L is /enerate* an* inter2ace* to %CncBro wBicB in turn is up!oa*e* to CitC 6e site in "S" 2ormat 2or 2urtBer re2erences %tereotCpe8 .anua! ( Generate S.L ;i!e [v1,rBR] Bas a8 Re!ease o2 N;>1(:=2N It accepts8 ;!ow 2rom ,ctivitC Esa/e8 3 Ep*ate CitC to %) [v1,rBR] ;!ow 2rom ,ctivitC Esa/e8 2 Ep*ate CitC to RI- [v1,rBR] It *e!ivers8 ;!ow to ,ctivitC Esa/e8 & Ep!oa* S.L ;i!e in %CncBro an* 5own!oa* "S" ;i!e [v1,rBR]

4 ?ploa! @ / 1ile in -$nc.ro an! ,ownloa! *@* 1ile [v1,rBR]

It is tBe responsi i!itC o28 Ro!e8 ;G%% ,na!Cst:Bi!!in/ an* Invoicin/ -utput in S.L is /enerate* an* inter2ace* to %CncBro wBicB in turn is up!oa*e* to CitC 6e site in "S" 2ormat 2or 2urtBer re2erences %tereotCpe8 .anua! & Ep!oa* S.L ;i!e in %CncBro an* 5own!oa* "S" ;i!e [v1,rBR] Bas a8 Re!ease o2 N;>1(:=2N It accepts8 ;!ow 2rom ,ctivitC Esa/e8 ( Generate S.L ;i!e [v1,rBR] It *e!ivers8 ;!ow to ,ctivitC Esa/e8 ' Ep*ate* CitC In2ormation [v1,rBR] ;!ow to ,ctivitC Esa/e8 K Ep*ate "S" ;i!e in CitC 6e site [v1,rBR]

; ?p!ate! Cit$ Information [v1,rBR]

It is tBe responsi i!itC o28 -r/aniIation8 ,ccounts Receiva !e -perations

,u/ust 2+, 2$13

6or72!ow Interpreter8 %ervice Invoice [v1,rBR]

)a/e 2#

-utput in S.L is /enerate* an* inter2ace* to %CncBro wBicB in turn is up!oa*e* to CitC 6e site in "S" 2ormat 2or 2urtBer re2erences %tereotCpe8 .anua! ' Ep*ate* CitC In2ormation [v1,rBR] Bas a8 Re!ease o2 N;>1(:=2N It accepts8 ;!ow 2rom ,ctivitC Esa/e8 & Ep!oa* S.L ;i!e in %CncBro an* 5own!oa* "S" ;i!e [v1,rBR]

A ?p!ate *@* 1ile in Cit$ We(site [v1,rBR]

It is tBe responsi i!itC o28 Ro!e8 ;G%% ,na!Cst:Bi!!in/ an* Invoicin/ -utput in S.L is /enerate* an* inter2ace* to %CncBro wBicB in turn is up!oa*e* to CitC 6e site in "S" 2ormat 2or 2urtBer re2erences %tereotCpe8 .anua! K Ep*ate "S" ;i!e in CitC 6e site [v1,rBR] Bas a8 Re!ease o2 N;>1(:=2N It accepts8 ;!ow 2rom ,ctivitC Esa/e8 & Ep!oa* S.L ;i!e in %CncBro an* 5own!oa* "S" ;i!e [v1,rBR] It *e!ivers8 ;!ow to ,ctivitC Esa/e8 + @Jtract ,!! Invoice 5etai!s [v1,rBR]

B =2tract #ll Invoice ,etails [v1,rBR]

It is tBe responsi i!itC o28 %Cstem8 %CncBro %CncBro wi!! eJtract a!! tBe Invoice *etai!s in tBe e!ow scenarios8 1. 6Ben tBeC are create* as a resu!t o2 new transaction 2. I2 tBere is anC re9ection C "aJ autBoritC 3. 6Ben tBere is anC price correction in case o2 pro*uct Invoice (. I2 tBere is anC a**itiona! i!!in/ is i*enti2ie* in case o2 )ro*uct Invoice &. I2 anC customer *ata correction is nee*e* in case o2 )ro*uct Invoice '. I2 Invoice is cance!!e* in 2( Bours in case o2 )ro*uct Invoice In anC o2 tBe a ove scenarios, Nota ;isca! is create* an* su mitte* or re:su mitte* to %e2aI 2or ,pprova! %tereotCpe8 ,utomate* + @Jtract ,!! Invoice 5etai!s [v1,rBR] Bas a8 ,u/ust 2+, 2$13 6or72!ow Interpreter8 %ervice Invoice [v1,rBR] )a/e 3$

Re!ease o2 N;>1(:=2N

It accepts8 ;!ow 2rom ,ctivitC Esa/e8 1K .o*i2C tBe Invoice [v1,rBR] ;!ow 2rom ,ctivitC Esa/e8 K Ep*ate "S" ;i!e in CitC 6e site [v1,rBR] ;!ow 2rom ,ctivitC Esa/e8 1' Correct tBe Customer 5ata in ,R [v1,rBR] It *e!ivers8 ;!ow to ,ctivitC Esa/e8 # Generate Nota ;isca! [v1,rBR]

C )enerate :ota 1iscal [v1,rBR]

It is tBe responsi i!itC o28 %Cstem8 %CncBro %CncBro wi!! eJtract a!! tBe Invoice *etai!s in tBe e!ow scenarios8 1. 6Ben tBeC are create* as a resu!t o2 new transaction 2. I2 tBere is anC re9ection C "aJ autBoritC 3. 6Ben tBere is anC price correction in case o2 pro*uct Invoice (. I2 tBere is anC a**itiona! i!!in/ is i*enti2ie* in case o2 )ro*uct Invoice &. I2 anC customer *ata correction is nee*e* in case o2 )ro*uct Invoice '. I2 Invoice is cance!!e* in 2( Bours in case o2 )ro*uct Invoice In anC o2 tBe a ove scenarios, Nota ;isca! is create* an* su mitte* or re:su mitte* to %e2aI 2or ,pprova! %tereotCpe8 ,utomate* # Generate Nota ;isca! [v1,rBR] Bas a8 Re!ease o2 N;>1(:=2N It accepts8 ;!ow 2rom ,ctivitC Esa/e8 + @Jtract ,!! Invoice 5etai!s [v1,rBR] It *e!ivers8 ;!ow to ,ctivitC Esa/e8 1$ %en* Nota ;isca! toCitC "aJ ,utBoritC 2or ,pprova! [v1,rBR]

17 -en! :ota 1iscal toCit$ *a2 #ut.orit$ for #pproval [v1,rBR]

It is tBe responsi i!itC o28 %Cstem8 %CncBro %CncBro wi!! eJtract a!! tBe Invoice *etai!s in tBe e!ow scenarios8 1. 6Ben tBeC are create* as a resu!t o2 new transaction 2. I2 tBere is anC re9ection C "aJ autBoritC 3. 6Ben tBere is anC price correction in case o2 pro*uct Invoice (. I2 tBere is anC a**itiona! i!!in/ is i*enti2ie* in case o2 )ro*uct Invoice &. I2 anC customer *ata correction is nee*e* in case o2 )ro*uct Invoice '. I2 Invoice is cance!!e* in 2( Bours in case o2 )ro*uct Invoice ,u/ust 2+, 2$13 6or72!ow Interpreter8 %ervice Invoice [v1,rBR] )a/e 31

In anC o2 tBe a ove scenarios, Nota ;isca! is create* an* su mitte* or re:su mitte* to %e2aI 2or ,pprova! %tereotCpe8 automate* It accepts8 ;!ow 2rom ,ctivitC Esa/e8 # Generate Nota ;isca! [v1,rBR] It *e!ivers8 ;!ow to ,ctivitC Esa/e8 11 ,pprove or Re9ect Nota ;isca! 5etai!s [v1,rBR]

11 #pprove or ReDect :ota 1iscal ,etails [v1,rBR]

It is tBe responsi i!itC o28 ;unctiona! @ntitC8 CitC "aJ ,utBoritC CitC "aJ ,utBoritC maC approve or re9ect tBe Nota ;isca! a2ter veri2Cin/ tBe *etai!s %tereotCpe8 manua! 11 ,pprove or Re9ect Nota ;isca! 5etai!s [v1,rBR] Bas a8 Re!ease o2 N;>1(:=2N It accepts8 ;!ow 2rom ,ctivitC Esa/e8 1$ %en* Nota ;isca! toCitC "aJ ,utBoritC 2or ,pprova! [v1,rBR] It *e!ivers8 ;!ow to ,ctivitC Esa/e8 13 Noti2C ,R -ps "eam , out tBe Re9ection [v1,rBR] ase* upon a No con*ition 2or 5ecision )oint8 12 ,pprove* >1NL

1+ #pprove! E9:0
It is tBe responsi i!itC o28 Ro!e8 ;G%% ,na!Cst:Bi!!in/ an* Invoicin/ Its *iscriminators are8 >es&$.$$T No &$.$$T

13 :otif$ #R %ps *eam #(out t.e ReDection [v1,rBR]

It is tBe responsi i!itC o28 Ro!e8 ;G%% ,na!Cst:Bi!!in/ an* Invoicin/

,u/ust 2+, 2$13

6or72!ow Interpreter8 %ervice Invoice [v1,rBR]

)a/e 32

"aJ ,utBoritC sen*s tBe reason o2 Re9ection co*e so tBat Receiva !es -perations can veri2C an* correct tBe error an* re su mit it 2or approva! ;G%% ,na!Cst:Bi!!in/ an* Invoicin/ veri2ies tBe re9ection co*e an*8 1. @itBer correct tBe customer *ata in ,R is tBere is customer *ata correction or 2. .o*i2C tBe Invoice i2 it is not customer 5ata correction %tereotCpe8 Interactive 13 Noti2C ,R -ps "eam , out tBe Re9ection [v1,rBR] Bas a8 Re!ease o2 N;>1(:=2N It accepts8 ;!ow 2rom ,ctivitC Esa/e8 11 ,pprove or Re9ect Nota ;isca! 5etai!s [v1,rBR] ase* upon a No con*ition 2or 5ecision )oint8 12 ,pprove* >1NL It *e!ivers8 ;!ow to ,ctivitC Esa/e8 1( Review tBe Reason o2 Re9ection [v1,rBR]

13 Review t.e Reason of ReDection [v1,rBR]

It is tBe responsi i!itC o28 Ro!e8 ;G%% ,na!Cst:Bi!!in/ an* Invoicin/ "aJ ,utBoritC sen*s tBe reason o2 Re9ection co*e so tBat Receiva !es -perations can veri2C an* correct tBe error an* re su mit it 2or approva! ;G%% ,na!Cst:Bi!!in/ an* Invoicin/ veri2ies tBe re9ection co*e an*8 1. @itBer correct tBe customer *ata in ,R is tBere is customer *ata correction or 2. .o*i2C tBe Invoice i2 it is not customer 5ata correction %tereotCpe8 .anua! 1( Review tBe Reason o2 Re9ection [v1,rBR] Bas a8 Re!ease o2 N;>1(:=2N It accepts8 ;!ow 2rom ,ctivitC Esa/e8 13 Noti2C ,R -ps "eam , out tBe Re9ection [v1,rBR] It *e!ivers8 ;!ow to ,ctivitC Esa/e8 1K .o*i2C tBe Invoice [v1,rBR] ase* upon a No con*ition 2or 5ecision )oint8 1& Customer 5ata CorrectionL ;!ow to ,ctivitC Esa/e8 1' Correct tBe Customer 5ata in ,R [v1,rBR] ase* upon a >es con*ition 2or 5ecision )oint8 1& Customer 5ata CorrectionL

14 Customer ,ata Correction0

It is tBe responsi i!itC o28 ,u/ust 2+, 2$13 6or72!ow Interpreter8 %ervice Invoice [v1,rBR] )a/e 33

Ro!e8 ;G%% ,na!Cst:Bi!!in/ an* Invoicin/

Its *iscriminators are8 >es&$.$$T No &$.$$T

1; Correct t.e Customer ,ata in #R [v1,rBR]

It is tBe responsi i!itC o28 Ro!e8 ;G%% ,na!Cst:Bi!!in/ an* Invoicin/ I2 tBe Re9ection is ecause o2 *iscrepancC in customer *ata tBen it is correcte* C ;G%% ,na!Cst:Bi!!in/ an* Invoicin/ an* resu mitte* to %CncBro 2or Nota ;isca! ,pprova! %tereotCpe8 .anua! It accepts8 ;!ow 2rom ,ctivitC Esa/e8 1( Review tBe Reason o2 Re9ection [v1,rBR] ase* upon a >es con*ition 2or 5ecision )oint8 1& Customer 5ata CorrectionL It *e!ivers8 ;!ow to ,ctivitC Esa/e8 + @Jtract ,!! Invoice 5etai!s [v1,rBR]

1A

o!if$ t.e Invoice [v1,rBR]

It is tBe responsi i!itC o28 Ro!e8 ;G%% ,na!Cst:Bi!!in/ an* Invoicin/ "aJ ,utBoritC sen*s tBe reason o2 Re9ection co*e so tBat Receiva !es -perations can veri2C an* correct tBe error an* re su mit it 2or approva! ;G%% ,na!Cst:Bi!!in/ an* Invoicin/ veri2ies tBe re9ection co*e an*8 1. @itBer correct tBe customer *ata in ,R is tBere is customer *ata correction or 2. .o*i2C tBe Invoice i2 it is not customer 5ata correction %tereotCpe8 .anua! 1K .o*i2C tBe Invoice [v1,rBR] Bas a8 Re!ease o2 N;>1(:=2N It accepts8 ;!ow 2rom ,ctivitC Esa/e8 1( Review tBe Reason o2 Re9ection [v1,rBR] ase* upon a No con*ition 2or 5ecision )oint8 1& Customer 5ata CorrectionL It *e!ivers8 ;!ow to ,ctivitC Esa/e8 + @Jtract ,!! Invoice 5etai!s [v1,rBR]

,u/ust 2+, 2$13

6or72!ow Interpreter8 %ervice Invoice [v1,rBR]

)a/e 3(

1B Invoice Cancellation :ee!e! [v1,rBR]

It is tBe responsi i!itC o28 Ro!e8 ;G%% ,na!Cst:Bi!!in/ an* Invoicin/ I2 Invoice Cance!!ation is reGuire* %tereotCpe8 .anua! It *e!ivers8 ;!ow to ,ctivitC Esa/e8 2$ ,pp!C -n ,ccount C. an* Cance! Bo!eto [v1,rBR] ase* upon a >es con*ition 2or 5ecision )oint8 1# Cance!!ation witBin 3$ *aCsL

1C Cancellation wit.in 37 !a$s0

It is tBe responsi i!itC o28 Ro!e8 ;G%% ,na!Cst:Bi!!in/ an* Invoicin/ Its *iscriminators are8 >es&$.$$T No &$.$$T

+7 #ppl$ %n #ccount C

an! Cancel Boleto [v1,rBR]

It is tBe responsi i!itC o28 Ro!e8 ;G%% ,na!Cst:Bi!!in/ an* Invoicin/ %tereotCpe8 .anua! It accepts8 ;!ow 2rom ,ctivitC Esa/e8 1+ Invoice Cance!!ation Nee*e* [v1,rBR] ase* upon a >es con*ition 2or 5ecision )oint8 1# Cance!!ation witBin 3$ *aCsL It *e!ivers8 ;!ow to ,ctivitC Esa/e8 21 Cre*it tBe "ransaction witB ?oi* %tatus [v1,rBR]

+1 Cre!it t.e *ransaction wit. Foi! -tatus [v1,rBR]

It is tBe responsi i!itC o28 Ro!e8 ;G%% ,na!Cst:Bi!!in/ an* Invoicin/

,u/ust 2+, 2$13

6or72!ow Interpreter8 %ervice Invoice [v1,rBR]

)a/e 3&

I2 Invoice is cance!!e* witB 2( Bours o2 approva! C Customer, In tBat case Nota ;isca! Bas to e cance!!e* witBin 2( Bours, an* a!! tBe transaction wi!! Bave to e up*ate* as voi* in ,R ,!! taJ wi!! e reverte* ac7 in tBe sCstem %tereotCpe8 .anua! 21 Cre*it tBe "ransaction witB ?oi* %tatus [v1,rBR] Bas a8 Re!ease o2 N;>1(:=2N It accepts8 ;!ow 2rom ,ctivitC Esa/e8 2$ ,pp!C -n ,ccount C. an* Cance! Bo!eto [v1,rBR] It *e!ivers8 ;!ow to ,ctivitC Esa/e8 22 Ep*ate %tatus to ?oi* ;or -ri/ina! Invoice [v1,rBR]

++ ?p!ate -tatus to Foi! 1or %ri&inal Invoice [v1,rBR]

It is tBe responsi i!itC o28 Ro!e8 ;G%% ,na!Cst:Bi!!in/ an* Invoicin/ I2 Invoice is cance!!e* witB 2( Bours o2 approva! C Customer, In tBat case Nota ;isca! Bas to e cance!!e* witBin 2( Bours, an* a!! tBe transaction wi!! Bave to e up*ate* as voi* in ,R ,!! taJ wi!! e reverte* ac7 in tBe sCstem %tereotCpe8 .anua! 22 Ep*ate %tatus to ?oi* ;or -ri/ina! Invoice [v1,rBR] Bas a8 Re!ease o2 N;>1(:=2N It accepts8 ;!ow 2rom ,ctivitC Esa/e8 21 Cre*it tBe "ransaction witB ?oi* %tatus [v1,rBR] It *e!ivers8 ;!ow to ,ctivitC Esa/e8 23 @Jtract Invoice 5etai!s witB ?oi* %tatus [v1,rBR]

+3 =2tract Invoice ,etails wit. Foi! -tatus [v1,rBR]

It is tBe responsi i!itC o28 %Cstem8 %CncBro %tereotCpe8 ,utomate* 23 @Jtract Invoice 5etai!s witB ?oi* %tatus [v1,rBR] Bas a8 Re!ease o2 N;>1(:=2N It accepts8 ;!ow 2rom ,ctivitC Esa/e8 22 Ep*ate %tatus to ?oi* ;or -ri/ina! Invoice [v1,rBR]

,u/ust 2+, 2$13

6or72!ow Interpreter8 %ervice Invoice [v1,rBR]

)a/e 3'

It *e!ivers8 ;!ow to ,ctivitC Esa/e8 2( %en* Cance!!e* Nota ;isca! to CitC "aJ ,utBoritC [v1,rBR]

+3 -en! Cancelle! :ota 1iscal to Cit$ *a2 #ut.orit$ [v1,rBR]

It is tBe responsi i!itC o28 ;unctiona! @ntitC8 CitC "aJ ,utBoritC %tereotCpe8 ,utomate* It accepts8 ;!ow 2rom ,ctivitC Esa/e8 23 @Jtract Invoice 5etai!s witB ?oi* %tatus [v1,rBR] It *e!ivers8 ;!ow to @n*8 Cance!!e* Invoice

,u/ust 2+, 2$13

6or72!ow Interpreter8 %ervice Invoice [v1,rBR]

)a/e 3K

I.3.1.1.1.3.3 8ro!uct Invoice [v1,rBR]

;G%% ,na!Cst:Bi!!in/ an* Invoicin/
Comp!ementarC N ota ;isca!

3.anua!4 1$ Correct Customer 5ata in ,R [v1,rBR]

> es

# Customer 5 ata C orrectionL

No

3.anua!4 11 .o*i2C tBe Invoice [v1,rBR]

3Interactive4 K Noti2C ,R -ps " eam , out tBe Re9ection [v1,rBR]

3.anua!4 + Review tBe Reason o2 Re9ection [v1,rBR]

3.anua! 4 1K Ep*ate %tatus to ?oi* ; or -ri/ina! Invoice [v1,rBR]

3.anua!4 2' Create .anua! Invoice [v1,rBR]

3.anua!4 2& ,ttacB tBe Correction Letter to Invoice [v1,rBR]

& , pprove* > 1NL > es

> es > es

3.anua! 4 1' Cre*it tBe "ransaction witB ?oi* %tatus [v1,rBR]

No

C orrecte* Invoice In2ormation

C orrect Customer 5ata In2ormation

3,utomate*4 ' Ep*ate Invoice wi tB Return HeC Co*e [v1,rBR]

-rac!e ,ccount Receiva !es

) rice Re!ate*

13 > es C anc e!!ation w itBin 2( BoursL No

3,utomate*4 1( Cance! Nota ;isca! witBin 2( Bours [v1,rBR]

5e!oitte Instance

3Interactive4 2$ Generate In oun* Nota ; isca! [v1,rBR] Cance!!ation Inter2ace*

3Interactive4 21 %en* it to R.,

%CncBro

3,utomate*4 1 @Jtract , !! Invoice 5etai!s [v1,rBR]

3,utomate*4 2 Generate Nota ;isca! [v1,rBR]

3,utomate*4 1+ @Jtract Invoice 5etai!s witB ?oi* %tatus [v1,rBR]

;G% % , na!Cst :B i!!in/ an* Invoicin/ I*enti2ies B i!!in/ 5iscrepancC

22 Incorrect 5ata:)rice or N on:)rice Re!ate*L

>N es ot ) rice R e!ate*

3.anua!4 23 @nter In2ormation 2or correction !etter witBin/ 3$ *aCs o2 N; ,pprova! [v1,rBR]

3.anua!4 2( Generate Correction Letter [v1,rBR]

No

3,utomate*4 3 %en* Nota ;isca! to %@;,W 2or ,pprova! [v1,rBR]

%e2aI 3interactive4 ( ,pprove or Re9ect tBe Nota ;isca! 5etai!s [v1,rBR] 3,utomate*4 1# %en* Cance!!e* Nota ;isca! to %@;,W [v1,rBR]

Customer

3,utomate*4 2K Customer Receives tBe Jm! 2i!e [v1,rBR]

, **i tiona! B i!!in/ i*enti2ie* C Customer

%upp!C CBain

3,utomate*4 2+ %C Receives tBe S.L ; i!e [v1,rBR]

, **i tiona! B i!! in/ i*enti2ie* C ,nC otBer )artC

,u/ust 2+, 2$13

6or72!ow .o*e!er8 )ro*uct Invoice [v1,rBR]

)a/e 3+

I.3.1.1.1.3.3 8ro!uct Invoice [v1,rBR] (Interpretations)

Workflow o!eler" #ctivit$" 8ro!uct Invoice [v1,rBR]

)ro9ect8L%%:;IN:I2C< Bun*!e1 : Lot 1< =2;>1(< "o:Be mo*e!in/8?ersion 1<%ource8-!* R5&$ *ocument, an* %.@ notes an* interviews AACBan/e Contro!8 AA)articipants8 Business )rocess )ro9ect8L%%:;IN:I2C< Bun*!e1 : Lot 1< =2;>1(< "o:Be mo*e!in/8?ersion 1<%ource8-!* R5&$ *ocument, an* %.@ notes an* interviews AACBan/e Contro!8 AA)articipants8 Business )rocess -nwer8 5an .oore Business )rocess ,pprover8 5an .oore Business ,na!Cst8 )riCan7a Goe! "ecBnica! or I" ,na!Cst8 Li!C Du15eepa7 ma!i7 Create*8 +12+12$13 1283'8(3 ). CBan/e*8 +12+12$13 18$'8$2 ). C Loca! Eser85eepa7F.a!i7$3 (-wner o2 !oca! repositorC) -wner8 ;C" ?ersion8 1 %tatus8 ,pprove* ,pprover8 5an .oore

8ro!uct Invoice [v1,rBR]

Generate Customer Invoice creates customer remittance invoice transactions 2rom various sources sucB as -r*er .ana/ement(-.)1CCI@, app!C taJes1cBar/es an* post to ,ccount Receiva !es(,R). 1. )ro*uct an* )erpetua! %o2tware 2. CBar/e )erio*ic Bi!!in/ ;ee to tBe Customer %tereotCpe8 )arent It is pro*uce* C8 )ro9ect8 L%%:Bun*!e 1 )ro*uct Invoice [v1,rBR] Bas a8 ,u/ust 2+, 2$13 6or72!ow Interpreter8 )ro*uct Invoice [v1,rBR] )a/e 3#

Re!ease o2 N;>1(:=2N

It inc!u*es twentC 2our activitC usa/es8 1 @Jtract ,!! Invoice 5etai!s [v1,rBR] 2 Generate Nota ;isca! [v1,rBR] 3 %en* Nota ;isca! to %@;,W 2or ,pprova! [v1,rBR] ( ,pprove or Re9ect tBe Nota ;isca! 5etai!s [v1,rBR] ' Ep*ate Invoice witB Return HeC Co*e [v1,rBR] K Noti2C ,R -ps "eam , out tBe Re9ection [v1,rBR] + Review tBe Reason o2 Re9ection [v1,rBR] 1$ Correct Customer 5ata in ,R [v1,rBR] 11 .o*i2C tBe Invoice [v1,rBR] 12 Invoice Cance!!ation Nee*e* [v1,rBR] 1( Cance! Nota ;isca! witBin 2( Bours [v1,rBR] 1& ,pp!C -n ,ccount C. an* Cance! Bo!eto [v1,rBR] 1' Cre*it tBe "ransaction witB ?oi* %tatus [v1,rBR] 1K Ep*ate %tatus to ?oi* ;or -ri/ina! Invoice [v1,rBR] 1+ @Jtract Invoice 5etai!s witB ?oi* %tatus [v1,rBR] 1# %en* Cance!!e* Nota ;isca! to %@;,W [v1,rBR] 2$ Generate In oun* Nota ;isca! [v1,rBR] 21 %en* it to R., 23 @nter In2ormation 2or correction !etter witBin/ 3$ *aCs o2 N; ,pprova! [v1,rBR] 2( Generate Correction Letter [v1,rBR] 2& ,ttacB tBe Correction Letter to Invoice [v1,rBR] 2' Create .anua! Invoice [v1,rBR] 2K Customer Receives tBe Jm! 2i!e [v1,rBR] 2+ %C Receives tBe S.L ;i!e [v1,rBR]

Cancellation Interface!
It is tBe responsi i!itC o28 %Cstem8 5e!oitte Instance

It accepts8 ;!ow 2rom ,ctivitC Esa/e8 12 Invoice Cance!!ation Nee*e* [v1,rBR] ase* upon a No con*ition 2or 5ecision )oint8 13 Cance!!ation witBin 2( BoursL It *e!ivers8 ;!ow to ,ctivitC Esa/e8 2$ Generate In oun* Nota ;isca! [v1,rBR]

8erson" Customer -$stem" ,eloitte Instance

,u/ust 2+, 2$13 6or72!ow Interpreter8 )ro*uct Invoice [v1,rBR] )a/e ($

Role" 1)-- #nal$st>Billin& an! Invoicin&

X Run tBe process o2 i!!in/1notas 2iscais issuance witBin tBe *ea*!ines accor*in/ to tBe esta !isBe* operationa! *esi/n witB inc!u*es ;iJe* ,ssets, %pare )arts, %a!es, etc. X 6or7 cross 2unctiona!!C to meet tBe /oa!s o2 tBe operationa! areas an* ",S team un*er tBe coor*ination o2 a supervisor X -perate tBe @R) to issue tBe out oun* notas 2iscais an* input tBe in oun* notas 2iscais X Interact witB a!! parties invo!ve* in tBe process

-$stem" %racle #ccount Receiva(les -$stem" -efa' %r&ani'ation" -uppl$ C.ain -$stem" -$nc.ro 1 =2tract #ll Invoice ,etails [v1,rBR]
It is tBe responsi i!itC o28 %Cstem8 %CncBro %CncBro wi!! eJtract a!! tBe Invoice *etai!s in tBe e!ow scenarios8 1. 6Ben tBeC are create* as a resu!t o2 new transaction 2. I2 tBere is anC re9ection C "aJ autBoritC 3. 6Ben tBere is anC price correction in case o2 pro*uct Invoice (. I2 tBere is anC a**itiona! i!!in/ is i*enti2ie* in case o2 )ro*uct Invoice &. I2 anC customer *ata correction is nee*e* in case o2 )ro*uct Invoice '. I2 Invoice is cance!!e* in 2( Bours in case o2 )ro*uct Invoice In anC o2 tBe a ove scenarios, Nota ;isca! is create* an* su mitte* or re:su mitte* to %e2aI 2or ,pprova! %tereotCpe8 ,utomate* 1 @Jtract ,!! Invoice 5etai!s [v1,rBR] Bas a8 Re!ease o2 N;>1(:=2N It accepts8 Comp!ementarC Nota ;isca! 2rom ,ctivitC Esa/e8 2' Create .anua! Invoice [v1,rBR] Correct Customer 5ata In2ormation 2rom ,ctivitC Esa/e8 1$ Correct Customer 5ata in ,R [v1,rBR] Correcte* Invoice In2ormation 2rom ,ctivitC Esa/e8 11 .o*i2C tBe Invoice [v1,rBR] It *e!ivers8 ;!ow to ,ctivitC Esa/e8 2 Generate Nota ;isca! [v1,rBR]

+ )enerate :ota 1iscal [v1,rBR]

,u/ust 2+, 2$13 6or72!ow Interpreter8 )ro*uct Invoice [v1,rBR] )a/e (1

It is tBe responsi i!itC o28 %Cstem8 %CncBro %CncBro wi!! eJtract a!! tBe Invoice *etai!s in tBe e!ow scenarios8 1. 6Ben tBeC are create* as a resu!t o2 new transaction 2. I2 tBere is anC re9ection C "aJ autBoritC 3. 6Ben tBere is anC price correction in case o2 pro*uct Invoice (. I2 tBere is anC a**itiona! i!!in/ is i*enti2ie* in case o2 )ro*uct Invoice &. I2 anC customer *ata correction is nee*e* in case o2 )ro*uct Invoice '. I2 Invoice is cance!!e* in 2( Bours in case o2 )ro*uct Invoice In anC o2 tBe a ove scenarios, Nota ;isca! is create* an* su mitte* or re:su mitte* to %e2aI 2or ,pprova! %tereotCpe8 ,utomate* 2 Generate Nota ;isca! [v1,rBR] Bas a8 Re!ease o2 N;>1(:=2N It accepts8 ;!ow 2rom ,ctivitC Esa/e8 1 @Jtract ,!! Invoice 5etai!s [v1,rBR] It *e!ivers8 ;!ow to ,ctivitC Esa/e8 3 %en* Nota ;isca! to %@;,W 2or ,pprova! [v1,rBR]

3 -en! :ota 1iscal to -=1#G for #pproval [v1,rBR]

It is tBe responsi i!itC o28 %Cstem8 %CncBro %CncBro wi!! eJtract a!! tBe Invoice *etai!s in tBe e!ow scenarios8 1. 6Ben tBeC are create* as a resu!t o2 new transaction 2. I2 tBere is anC re9ection C "aJ autBoritC 3. 6Ben tBere is anC price correction in case o2 pro*uct Invoice (. I2 tBere is anC a**itiona! i!!in/ is i*enti2ie* in case o2 )ro*uct Invoice &. I2 anC customer *ata correction is nee*e* in case o2 )ro*uct Invoice '. I2 Invoice is cance!!e* in 2( Bours in case o2 )ro*uct Invoice In anC o2 tBe a ove scenarios, Nota ;isca! is create* an* su mitte* or re:su mitte* to %e2aI 2or ,pprova! %tereotCpe8 ,utomate* 3 %en* Nota ;isca! to %@;,W 2or ,pprova! [v1,rBR] Bas a8 Re!ease o2 N;>1(:=2N It accepts8 ;!ow 2rom ,ctivitC Esa/e8 2 Generate Nota ;isca! [v1,rBR] It *e!ivers8 ;!ow to ,ctivitC Esa/e8 ( ,pprove or Re9ect tBe Nota ;isca! 5etai!s [v1,rBR] ,u/ust 2+, 2$13 6or72!ow Interpreter8 )ro*uct Invoice [v1,rBR] )a/e (2

3 #pprove or ReDect t.e :ota 1iscal ,etails [v1,rBR]

It is tBe responsi i!itC o28 %Cstem8 %e2aI %CncBro wi!! eJtract a!! tBe Invoice *etai!s in tBe e!ow scenarios8 1. 6Ben tBeC are create* as a resu!t o2 new transaction 2. I2 tBere is anC re9ection C "aJ autBoritC 3. 6Ben tBere is anC price correction in case o2 pro*uct Invoice (. I2 tBere is anC a**itiona! i!!in/ is i*enti2ie* in case o2 )ro*uct Invoice &. I2 anC customer *ata correction is nee*e* in case o2 )ro*uct Invoice '. I2 Invoice is cance!!e* in 2( Bours in case o2 )ro*uct Invoice In anC o2 tBe a ove scenarios, Nota ;isca! is create* an* su mitte* or re:su mitte* to %e2aI 2or ,pprova! %tereotCpe8 interactive ( ,pprove or Re9ect tBe Nota ;isca! 5etai!s [v1,rBR] Bas a8 Re!ease o2 N;>1(:=2N It accepts8 ;!ow 2rom ,ctivitC Esa/e8 3 %en* Nota ;isca! to %@;,W 2or ,pprova! [v1,rBR] It *e!ivers8 ;!ow to ,ctivitC Esa/e8 2+ %C Receives tBe S.L ;i!e [v1,rBR] ase* upon a >es con*ition 2or 5ecision )oint8 & ,pprove* >1NL ;!ow to ,ctivitC Esa/e8 2K Customer Receives tBe Jm! 2i!e [v1,rBR] ase* upon a >es con*ition 2or 5ecision )oint8 & ,pprove* >1NL ;!ow to ,ctivitC Esa/e8 K Noti2C ,R -ps "eam , out tBe Re9ection [v1,rBR] ase* upon a No con*ition 2or 5ecision )oint8 & ,pprove* >1NL ;!ow to ,ctivitC Esa/e8 ' Ep*ate Invoice witB Return HeC Co*e [v1,rBR] ase* upon a >es con*ition 2or 5ecision )oint8 & ,pprove* >1NL

4 #pprove! E9:0
It is tBe responsi i!itC o28 Ro!e8 ;G%% ,na!Cst:Bi!!in/ an* Invoicin/ Its *iscriminators are8 >es&$.$$T No &$.$$T

; ?p!ate Invoice wit. Return He$ Co!e [v1,rBR]

,u/ust 2+, 2$13

6or72!ow Interpreter8 )ro*uct Invoice [v1,rBR]

)a/e (3

It is tBe responsi i!itC o28 Ro!e8 ;G%% ,na!Cst:Bi!!in/ an* Invoicin/ -nce tBe Nota ;isca! is approve* C tBe "aJ ,utBoritC it up*ates witB tBe return 7eC co*e an* same is communicate* to Customer an* %C 2or 2urtBer processin/ Receiva !es operations wi!! up*ate tBe same num er or 7eC co*e in tBe Invoice %tereotCpe8 ,utomate* ' Ep*ate Invoice witB Return HeC Co*e [v1,rBR] Bas a8 Re!ease o2 N;>1(:=2N It accepts8 ;!ow 2rom ,ctivitC Esa/e8 ( ,pprove or Re9ect tBe Nota ;isca! 5etai!s [v1,rBR] ase* upon a >es con*ition 2or 5ecision )oint8 & ,pprove* >1NL

A :otif$ #R %ps *eam #(out t.e ReDection [v1,rBR]

It is tBe responsi i!itC o28 Ro!e8 ;G%% ,na!Cst:Bi!!in/ an* Invoicin/ "aJ ,utBoritC sen*s tBe reason o2 Re9ection co*e so tBat Receiva !es -perations can veri2C an* correct tBe error an* re su mit it 2or approva! ;G%% ,na!Cst:Bi!!in/ an* Invoicin/ veri2ies tBe re9ection co*e an*8 1. @itBer correct tBe customer *ata in ,R is tBere is customer *ata correction or 2. .o*i2C tBe Invoice i2 it is not customer 5ata correction %tereotCpe8 Interactive K Noti2C ,R -ps "eam , out tBe Re9ection [v1,rBR] Bas a8 Re!ease o2 N;>1(:=2N It accepts8 ;!ow 2rom ,ctivitC Esa/e8 ( ,pprove or Re9ect tBe Nota ;isca! 5etai!s [v1,rBR] ase* upon a No con*ition 2or 5ecision )oint8 & ,pprove* >1NL It *e!ivers8 ;!ow to ,ctivitC Esa/e8 + Review tBe Reason o2 Re9ection [v1,rBR]

B Review t.e Reason of ReDection [v1,rBR]

It is tBe responsi i!itC o28 Ro!e8 ;G%% ,na!Cst:Bi!!in/ an* Invoicin/ "aJ ,utBoritC sen*s tBe reason o2 Re9ection co*e so tBat Receiva !es -perations can veri2C an* correct tBe error an* re su mit it 2or approva! ,u/ust 2+, 2$13 6or72!ow Interpreter8 )ro*uct Invoice [v1,rBR] )a/e ((

;G%% ,na!Cst:Bi!!in/ an* Invoicin/ veri2ies tBe re9ection co*e an*8 1. @itBer correct tBe customer *ata in ,R is tBere is customer *ata correction or 2. .o*i2C tBe Invoice i2 it is not customer 5ata correction %tereotCpe8 .anua! + Review tBe Reason o2 Re9ection [v1,rBR] Bas a8 Re!ease o2 N;>1(:=2N It accepts8 ;!ow 2rom ,ctivitC Esa/e8 K Noti2C ,R -ps "eam , out tBe Re9ection [v1,rBR] It *e!ivers8 ;!ow to ,ctivitC Esa/e8 11 .o*i2C tBe Invoice [v1,rBR] ase* upon a No con*ition 2or 5ecision )oint8 # Customer 5ata CorrectionL ;!ow to ,ctivitC Esa/e8 1$ Correct Customer 5ata in ,R [v1,rBR] ase* upon a >es con*ition 2or 5ecision )oint8 # Customer 5ata CorrectionL

C Customer ,ata Correction0

It is tBe responsi i!itC o28 Ro!e8 ;G%% ,na!Cst:Bi!!in/ an* Invoicin/ Its *iscriminators are8 >es&$.$$T No &$.$$T

17 Correct Customer ,ata in #R [v1,rBR]

It is tBe responsi i!itC o28 Ro!e8 ;G%% ,na!Cst:Bi!!in/ an* Invoicin/ "aJ ,utBoritC sen*s tBe reason o2 Re9ection co*e so tBat Receiva !es -perations can veri2C an* correct tBe error an* re su mit it 2or approva! ;G%% ,na!Cst:Bi!!in/ an* Invoicin/ veri2ies tBe re9ection co*e an*8 1. @itBer correct tBe customer *ata in ,R is tBere is customer *ata correction or 2. .o*i2C tBe Invoice i2 it is not customer 5ata correction %tereotCpe8 .anua! 1$ Correct Customer 5ata in ,R [v1,rBR] Bas a8 Re!ease o2 N;>1(:=2N It accepts8 ;!ow 2rom ,ctivitC Esa/e8 + Review tBe Reason o2 Re9ection [v1,rBR] ase* upon a >es con*ition 2or 5ecision )oint8 # Customer 5ata CorrectionL ,u/ust 2+, 2$13 6or72!ow Interpreter8 )ro*uct Invoice [v1,rBR] )a/e (&

It *e!ivers8 Correct Customer 5ata In2ormation to ,ctivitC Esa/e8 1 @Jtract ,!! Invoice 5etai!s [v1,rBR]

11

o!if$ t.e Invoice [v1,rBR]

It is tBe responsi i!itC o28 Ro!e8 ;G%% ,na!Cst:Bi!!in/ an* Invoicin/ "aJ ,utBoritC sen*s tBe reason o2 Re9ection co*e so tBat Receiva !es -perations can veri2C an* correct tBe error an* re su mit it 2or approva! ;G%% ,na!Cst:Bi!!in/ an* Invoicin/ veri2ies tBe re9ection co*e an*8 1. @itBer correct tBe customer *ata in ,R is tBere is customer *ata correction or 2. .o*i2C tBe Invoice i2 it is not customer 5ata correction %tereotCpe8 .anua! 11 .o*i2C tBe Invoice [v1,rBR] Bas a8 Re!ease o2 N;>1(:=2N It accepts8 ;!ow 2rom ,ctivitC Esa/e8 + Review tBe Reason o2 Re9ection [v1,rBR] ase* upon a No con*ition 2or 5ecision )oint8 # Customer 5ata CorrectionL It *e!ivers8 Correcte* Invoice In2ormation to ,ctivitC Esa/e8 1 @Jtract ,!! Invoice 5etai!s [v1,rBR]

1+ Invoice Cancellation :ee!e! [v1,rBR]

It is tBe responsi i!itC o28 %Cstem8 -rac!e ,ccount Receiva !es I2 Invoice Cance!!ation is reGuire* %tereotCpe8 .anua! It *e!ivers8 ;!ow to 5ata %tore8 Cance!!ation Inter2ace* ase* upon a No con*ition 2or 5ecision )oint8 13 Cance!!ation witBin 2( BoursL ;!ow to ,ctivitC Esa/e8 1( Cance! Nota ;isca! witBin 2( Bours [v1,rBR] ase* upon a >es con*ition 2or 5ecision )oint8 13 Cance!!ation witBin 2( BoursL

13 Cancellation wit.in +3 .ours0

,u/ust 2+, 2$13

6or72!ow Interpreter8 )ro*uct Invoice [v1,rBR]

)a/e ('

It is tBe responsi i!itC o28 %Cstem8 -rac!e ,ccount Receiva !es Its *iscriminators are8 >es&$.$$T No &$.$$T

13 Cancel :ota 1iscal wit.in +3 .ours [v1,rBR]

It is tBe responsi i!itC o28 %Cstem8 -rac!e ,ccount Receiva !es I2 Invoice is cance!!e* witB 2( Bours o2 approva! C Customer, In tBat case Nota ;isca! Bas to e cance!!e* witBin 2( Bours, an* a!! tBe transaction wi!! Bave to e up*ate* as voi* in ,R ,!! taJ wi!! e reverte* ac7 in tBe sCstem %tereotCpe8 ,utomate* 1( Cance! Nota ;isca! witBin 2( Bours [v1,rBR] Bas a8 Re!ease o2 N;>1(:=2N It accepts8 ;!ow 2rom ,ctivitC Esa/e8 12 Invoice Cance!!ation Nee*e* [v1,rBR] ase* upon a >es con*ition 2or 5ecision )oint8 13 Cance!!ation witBin 2( BoursL It *e!ivers8 ;!ow to ,ctivitC Esa/e8 1& ,pp!C -n ,ccount C. an* Cance! Bo!eto [v1,rBR]

14 #ppl$ %n #ccount C

an! Cancel Boleto [v1,rBR]

It is tBe responsi i!itC o28 Ro!e8 ;G%% ,na!Cst:Bi!!in/ an* Invoicin/ %tereotCpe8 .anua! It accepts8 ;!ow 2rom ,ctivitC Esa/e8 1( Cance! Nota ;isca! witBin 2( Bours [v1,rBR] It *e!ivers8 ;!ow to ,ctivitC Esa/e8 1' Cre*it tBe "ransaction witB ?oi* %tatus [v1,rBR]

1; Cre!it t.e *ransaction wit. Foi! -tatus [v1,rBR]

It is tBe responsi i!itC o28 ,u/ust 2+, 2$13 6or72!ow Interpreter8 )ro*uct Invoice [v1,rBR] )a/e (K

Ro!e8 ;G%% ,na!Cst:Bi!!in/ an* Invoicin/

I2 Invoice is cance!!e* witB 2( Bours o2 approva! C Customer, In tBat case Nota ;isca! Bas to e cance!!e* witBin 2( Bours, an* a!! tBe transaction wi!! Bave to e up*ate* as voi* in ,R ,!! taJ wi!! e reverte* ac7 in tBe sCstem %tereotCpe8 .anua! 1' Cre*it tBe "ransaction witB ?oi* %tatus [v1,rBR] Bas a8 Re!ease o2 N;>1(:=2N It accepts8 ;!ow 2rom ,ctivitC Esa/e8 1& ,pp!C -n ,ccount C. an* Cance! Bo!eto [v1,rBR] It *e!ivers8 ;!ow to ,ctivitC Esa/e8 1K Ep*ate %tatus to ?oi* ;or -ri/ina! Invoice [v1,rBR]

1A ?p!ate -tatus to Foi! 1or %ri&inal Invoice [v1,rBR]

It is tBe responsi i!itC o28 Ro!e8 ;G%% ,na!Cst:Bi!!in/ an* Invoicin/ I2 Invoice is cance!!e* witB 2( Bours o2 approva! C Customer, In tBat case Nota ;isca! Bas to e cance!!e* witBin 2( Bours, an* a!! tBe transaction wi!! Bave to e up*ate* as voi* in ,R ,!! taJ wi!! e reverte* ac7 in tBe sCstem %tereotCpe8 .anua! 1K Ep*ate %tatus to ?oi* ;or -ri/ina! Invoice [v1,rBR] Bas a8 Re!ease o2 N;>1(:=2N It accepts8 ;!ow 2rom ,ctivitC Esa/e8 1' Cre*it tBe "ransaction witB ?oi* %tatus [v1,rBR] It *e!ivers8 ;!ow to ,ctivitC Esa/e8 1+ @Jtract Invoice 5etai!s witB ?oi* %tatus [v1,rBR]

1B =2tract Invoice ,etails wit. Foi! -tatus [v1,rBR]

It is tBe responsi i!itC o28 %Cstem8 %CncBro %tereotCpe8 ,utomate* 1+ @Jtract Invoice 5etai!s witB ?oi* %tatus [v1,rBR] Bas a8 Re!ease o2 N;>1(:=2N It accepts8 ,u/ust 2+, 2$13 6or72!ow Interpreter8 )ro*uct Invoice [v1,rBR] )a/e (+

;!ow 2rom ,ctivitC Esa/e8 1K Ep*ate %tatus to ?oi* ;or -ri/ina! Invoice [v1,rBR]

It *e!ivers8 ;!ow to ,ctivitC Esa/e8 1# %en* Cance!!e* Nota ;isca! to %@;,W [v1,rBR]

1C -en! Cancelle! :ota 1iscal to -=1#G [v1,rBR]

It is tBe responsi i!itC o28 %Cstem8 %e2aI %tereotCpe8 ,utomate* 1# %en* Cance!!e* Nota ;isca! to %@;,W [v1,rBR] Bas a8 Re!ease o2 N;>1(:=2N It accepts8 ;!ow 2rom ,ctivitC Esa/e8 1+ @Jtract Invoice 5etai!s witB ?oi* %tatus [v1,rBR] It *e!ivers8 ;!ow to @n*8

+7 )enerate In(oun! :ota 1iscal [v1,rBR]

It is tBe responsi i!itC o28 %Cstem8 5e!oitte Instance I2 Invoice is cance!!e* witBin 2( Bours o2 su mission, user wi!! /enerate In oun* Nota ;isca! an* sen* to R., to receive tBe InventorC %tereotCpe8 Interactive 2$ Generate In oun* Nota ;isca! [v1,rBR] Bas a8 Re!ease o2 N;>1(:=2N It accepts8 ;!ow 2rom 5ata %tore8 Cance!!ation Inter2ace* It *e!ivers8 ;!ow to ,ctivitC Esa/e8 21 %en* it to R.,

+1 -en! it to R #
It is tBe responsi i!itC o28 %Cstem8 5e!oitte Instance ,u/ust 2+, 2$13 6or72!ow Interpreter8 )ro*uct Invoice [v1,rBR] )a/e (#

I2 Invoice is cance!!e* witBin 2( Bours o2 su missio, it /enerate* In oun* Nota ;isca! an* sent to R., to receive tBe InventorC %tereotCpe8 Interactive It accepts8 ;!ow 2rom ,ctivitC Esa/e8 2$ Generate In oun* Nota ;isca! [v1,rBR] It *e!ivers8 ;!ow to @n*8

++ Incorrect ,ata>8rice or :on>8rice Relate!0

It is tBe responsi i!itC o28 %Cstem8 %CncBro )rice Re!ate* correction:"Be Customer, ,R, "aJ or otBer partC i*enti2ies a i!!in/ *escrepancC wBere tBe ori/ina! invoice was un*er i!!e* Non )rice Re!ate* correction:Customer or Cisco i*enti2ies incorrection on tBe Nota ;isca! wBicB is not price re!ate*(non:price re!ate* inc!u*es a**resses, C;-), "aJ I5, etc.) ()ro*uct -n!C) witB in 3$ *aCs 2rom tBe ori/ina! N; approva! *ate. ( ;or eJamp!e, Bi!! "o, pro*uct *escription, wron/ )- Q, @tc. Its *iscriminators are8 >es&$.$$T No &$.$$T

+3 =nter Information for correction letter wit.in& 37 !a$s of :1 #pproval [v1,rBR]

It is tBe responsi i!itC o28 %Cstem8 %CncBro Correction cou!* e re!ate* to anC Non "aJ re!ate* in2ormation. %tereotCpe8 .anua! 23 @nter In2ormation 2or correction !etter witBin/ 3$ *aCs o2 N; ,pprova! [v1,rBR] Bas a8 Re!ease o2 N;>1(:=2N It accepts8 ,**itiona! Bi!!in/ i*enti2ie* C ,nC otBer )artC 2rom ,ctivitC Esa/e8 2+ %C Receives tBe S.L ;i!e [v1,rBR] ase* upon a >es con*ition 2or 5ecision )oint8 22 Incorrect 5ata:)rice or Non:)rice Re!ate*L ;G%% ,na!Cst :Bi!!in/ an* Invoicin/ I*enti2ies Bi!!in/ 5iscrepancC 2rom %tart8 ase* upon a >es con*ition 2or 5ecision )oint8 22 Incorrect 5ata:)rice or Non:)rice Re!ate*L ,**itiona! Bi!!in/ i*enti2ie* C Customer 2rom ,ctivitC Esa/e8 2K Customer Receives tBe Jm! 2i!e [v1,rBR] ase* upon a >es con*ition 2or 5ecision )oint8 22 Incorrect 5ata:)rice or Non:)rice Re!ate*L ,u/ust 2+, 2$13 6or72!ow Interpreter8 )ro*uct Invoice [v1,rBR] )a/e &$

It *e!ivers8 ;!ow to ,ctivitC Esa/e8 2( Generate Correction Letter [v1,rBR]

+3 )enerate Correction /etter [v1,rBR]

It is tBe responsi i!itC o28 %Cstem8 %CncBro Co!!ection "eam re2ers to correction !etter attacBment to tBe ori/ina! invoice in -rac!e %tereotCpe8 .anua! 2( Generate Correction Letter [v1,rBR] Bas a8 Re!ease o2 N;>1(:=2N It accepts8 ;!ow 2rom ,ctivitC Esa/e8 23 @nter In2ormation 2or correction !etter witBin/ 3$ *aCs o2 N; ,pprova! [v1,rBR] It *e!ivers8 ;!ow to ,ctivitC Esa/e8 2& ,ttacB tBe Correction Letter to Invoice [v1,rBR]

+4 #ttac. t.e Correction /etter to Invoice [v1,rBR]

It is tBe responsi i!itC o28 Ro!e8 ;G%% ,na!Cst:Bi!!in/ an* Invoicin/ %tereotCpe8 .anua! It accepts8 ;!ow 2rom ,ctivitC Esa/e8 2( Generate Correction Letter [v1,rBR] It *e!ivers8 ;!ow to @n*8

+; Create

anual Invoice [v1,rBR]

It is tBe responsi i!itC o28 Ro!e8 ;G%% ,na!Cst:Bi!!in/ an* Invoicin/ Comp!ementarC Invoice create* 2or a**itiona! amount (re2er to tBe ori/ina! pro*uct sa!es Nota ;isca!). i*enti2ie* ecause o2 "aJ rate or 5iscount *i22erence etc.

,u/ust 2+, 2$13

6or72!ow Interpreter8 )ro*uct Invoice [v1,rBR]

)a/e &1

%tereotCpe8 .anua! 2' Create .anua! Invoice [v1,rBR] Bas a8 Re!ease o2 N;>1(:=2N It accepts8 ,**itiona! Bi!!in/ i*enti2ie* C ,nC otBer )artC 2rom ,ctivitC Esa/e8 2+ %C Receives tBe S.L ;i!e [v1,rBR] ase* upon a No con*ition 2or 5ecision )oint8 22 Incorrect 5ata:)rice or Non:)rice Re!ate*L ;G%% ,na!Cst :Bi!!in/ an* Invoicin/ I*enti2ies Bi!!in/ 5iscrepancC 2rom %tart8 ase* upon a No con*ition 2or 5ecision )oint8 22 Incorrect 5ata:)rice or Non:)rice Re!ate*L ,**itiona! Bi!!in/ i*enti2ie* C Customer 2rom ,ctivitC Esa/e8 2K Customer Receives tBe Jm! 2i!e [v1,rBR] ase* upon a No con*ition 2or 5ecision )oint8 22 Incorrect 5ata:)rice or Non:)rice Re!ate*L It *e!ivers8 Comp!ementarC Nota ;isca! to ,ctivitC Esa/e8 1 @Jtract ,!! Invoice 5etai!s [v1,rBR]

+A Customer Receives t.e 2ml file [v1,rBR]

It is tBe responsi i!itC o28 )erson8 Customer -nce "aJ ,utBoritC approces tBe Nota ;isca!, it /enerates tBe Jm! 2i!e wBicB is sent to Customer 2or re2erence an* %C 2or 2urtBer processin/ %tereotCpe8 ,utomate* 2K Customer Receives tBe Jm! 2i!e [v1,rBR] Bas a8 Re!ease o2 N;>1(:=2N It accepts8 ;!ow 2rom ,ctivitC Esa/e8 ( ,pprove or Re9ect tBe Nota ;isca! 5etai!s [v1,rBR] ase* upon a >es con*ition 2or 5ecision )oint8 & ,pprove* >1NL It *e!ivers8 ,**itiona! Bi!!in/ i*enti2ie* C Customer to ,ctivitC Esa/e8 23 @nter In2ormation 2or correction !etter witBin/ 3$ *aCs o2 N; ,pprova! [v1,rBR] ase* upon a >es con*ition 2or 5ecision )oint8 22 Incorrect 5ata:)rice or Non:)rice Re!ate*L ,**itiona! Bi!!in/ i*enti2ie* C Customer to ,ctivitC Esa/e8 2' Create .anua! Invoice [v1,rBR] ase* upon a No con*ition 2or 5ecision )oint8 22 Incorrect 5ata:)rice or Non:)rice Re!ate*L

+B -C Receives t.e @ / 1ile [v1,rBR]

It is tBe responsi i!itC o28 -r/aniIation8 %upp!C CBain -nce "aJ ,utBoritC approces tBe Nota ;isca!, it /enerates tBe Jm! 2i!e wBicB is sent to Customer 2or re2erence an* %C 2or 2urtBer processin/

,u/ust 2+, 2$13

6or72!ow Interpreter8 )ro*uct Invoice [v1,rBR]

)a/e &2

%tereotCpe8 ,utomate* 2+ %C Receives tBe S.L ;i!e [v1,rBR] Bas a8 Re!ease o2 N;>1(:=2N It accepts8 ;!ow 2rom ,ctivitC Esa/e8 ( ,pprove or Re9ect tBe Nota ;isca! 5etai!s [v1,rBR] ase* upon a >es con*ition 2or 5ecision )oint8 & ,pprove* >1NL It *e!ivers8 ,**itiona! Bi!!in/ i*enti2ie* C ,nC otBer )artC to ,ctivitC Esa/e8 23 @nter In2ormation 2or correction !etter witBin/ 3$ *aCs o2 N; ,pprova! [v1,rBR] ase* upon a >es con*ition 2or 5ecision )oint8 22 Incorrect 5ata:)rice or Non:)rice Re!ate*L ,**itiona! Bi!!in/ i*enti2ie* C ,nC otBer )artC to ,ctivitC Esa/e8 2' Create .anua! Invoice [v1,rBR] ase* upon a No con*ition 2or 5ecision )oint8 22 Incorrect 5ata:)rice or Non:)rice Re!ate*L

,u/ust 2+, 2$13

6or72!ow Interpreter8 )ro*uct Invoice [v1,rBR]

)a/e &3