7456 RealPOS80c Hardware Users Guide

NCRRealPOS80c
Release1.2
HardwareUsersGuide
B00500001359 IssueD
TheproductdescribedinthisbookisalicensedproductofNCRCorporation. NCRisaregisteredtrademarkofNCRCorporation. NCRRealPOSisatrademarksofNCRCorporationintheUnitedStatesand/orothercountries. ItisthepolicyofNCRCorporation(NCR)toimproveproductsasnewtechnology,components,software, andfirmwarebecomeavailable.NCR,therefore,reservestherighttochangespecificationswithoutprior notice. Allfeatures,functions,andoperationsdescribedhereinmaynotbemarketedbyNCRinallpartsofthe world.Insomeinstances,photographsareofequipmentprototypes.Therefore,beforeusingthisdocument, consultwithyourNCRrepresentativeorNCRofficeforinformationthatisapplicableandcurrent. Tomaintainthequalityofourpublications,weneedyourcommentsontheaccuracy,clarity,organization, andvalueofthisbook. Addresscorrespondenceto: Manager,InformationProducts NCRCorporation 2651SatelliteBlvd. Duluth,GA30096 Copyright2002 ByNCRCorporation Dayton,OhioU.S.A. AllRightsReserved
Preface
Audience
Thisbookiswrittenforhardwareinstaller/servicepersonnel,system integrators,andfieldengineers. Notice:ThisdocumentisNCRproprietaryinformationandisnotto bedisclosedorreproducedwithoutconsent.
Safety Warnings
Servicing Caution: Thisproductdoesnotcontainuserserviceableparts. Servicingshouldonlybeperformedbyaqualifiedservicetechnician. Fuse Replacement Caution: Forcontinuedprotectionagainstriskoffire,replaceonly withthesametypeandratingsoffuse. Attention:Pourprveniretvousprotgercontreunrisquedefeu, remplacerlafusibleavecuneautrefusibledemmetype,seulement. Power Supply Cord Used as Disconnect Means Caution: Thepowersupplycordisusedasthemaindisconnect device.Ensurethatthesocketoutletislocated/installednearthe equipmentandiseasilyaccessible. Attention: Lecordondalimentationestutiliscommeinterrupteur gnral.Laprisedecourantdoittresitueouinstalleproximitdu matrielettrefaciledaccs.
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Lithium Battery Warning Caution: Dangerofexplosionifbatteryisincorrectlyreplaced. Replaceonlywiththesameorequivalenttypeasrecommendedbythe manufacturer.Discardusedbatteriesaccordingtothemanufacturers instructions. Attention: Ilyadangerdexplosionsilyaremplacementincorrectde labatterie.Remplaceruniquementavecunebatteriedummetypeou duntyperecommandparleconstructeur.Mettreaurbutles batteriesusagesconformmentauxinstructionsdufabricant. Battery Disposal (Switzerland) RefertoAnnex4.10ofSR814.013forbatterydisposal. IT Power System ThisproductissuitableforconnectiontoanITpowersystemwitha phasetophasevoltagenotexceeding240V. Peripheral Usage Thisterminalshouldonlybeusedwithperipheraldevicesthatare certifiedbytheappropriatesafetyagencyforthecountryofinstallation (UL,CSA,TUV,VDE)orthosewhicharerecommendedbyNCR Corporation. Caution: DONOTconnectordisconnectaprinter,keyboard,orany otherterminalpoweredperipheralwhiletheterminalispoweredon. Doingsomayresultinperipheralorsystemdamage. System Weight Considerations Warning: The NCR 7401-1xxx and 7401-2xxx terminals must be mounted securely to prevent a hazard. They must be installed in accordance with local building codes. The post or wall on which the unit is mounted should be able to withstand four times the weight of the unit, which is approximately 20 lbs. (9 kg). The NCR 7401-4xxx is a desk-top unit that ahas an assembled weight of approximately 90 lbs. (40.8 kg).
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Environmental Consciousness NCRisdemonstratingitsconcernfortheenvironmentbydesigningan intelligentpowermanagementsystemintothisterminalthatoperates efficientlywhetherthesystemisinastandaloneornetwork environment. Grounding Instructions Intheeventofamalfunctionorbreakdown,groundingprovidesa pathofleastresistanceforelectriccurrenttoreducetheriskofelectric shock.Thisproductisequippedwithanelectriccordhavingan equipmentgroundingconductorandagroundingplug.Theplugmust bepluggedintoamatchingoutletthatisproperlyinstalledand groundedinaccordancewithalllocalcodesandordinances.Donot modifytheplugprovidedifitwillnotfittheoutlet,havetheproper outletinstalledbyaqualifiedelectrician.Improperconnectionofthe equipmentgroundingconductorcanresultinariskofelectricshock. Theconductorwithinsulationhavinganoutersurfacethatisgreen withorwithoutyellowstripesistheequipmentgroundingconductor. Ifrepairorreplacementoftheelectriccordorplugisnecessary,donot connecttheequipmentgroundingconductortoaliveterminal.Check withaqualifiedelectricianorservicepersonnelifthegrounding instructionsarenotcompletelyunderstood,orifyouareindoubtasto whethertheproductisproperlygrounded. Useonly3wireextensioncordsthathave3pronggroundingplugs and3polereceptaclesthataccepttheproductsplug.Repairorreplace damagedorworncordsimmediately.
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References
NCRRealPOS80cHardwareServiceGuide(B00500001358) NCRRealPOS80cSitePreparation(B00500001360) NCRRealPOS80cPartsIdentificationManual(B00500001362) NCR5932USBKeyboardUsersGuide(B00500001395) NCR594212.1InchLCDMonitorUsersGuide(B00500001394) NCR5952WedgeDynaKeyUsersGuide(BD201370A) NCR595312.1InchDynaKeyUsersGuide(B00500001161) NCR596412.1InchTouchLCDUsersGuide(B00500001324) NCR59722x20CustomerDisplayUsersGuide(B00500001372) NCR5973InternationalVFDCustomerDisplayUsersGuide(B005 00001162) NCR59825InchLCDOperatorDisplayUsersGuide(BD201443A) NCR7158ThermalReceiptandImpactPrinterOwnersGuide (B00500001112) NCR7167TwoStationPOSPrinterOwnersGuide(B00500001406) NCR7162PrinterSetup&UsersGuide(BD201453A) NCR7194ThermalReceiptPrinterOwnersGuide(B00500001097) NCR7197ReceiptPrinterOwnersGuide(B00500001409) NCR5945ElectronicPaymentTerminalUsersGuide(B00500001104) NCR5992SignatureCaptureUsersGuide(B00500001108)
Table of Contents
Chapter1:ProductOverview Introduction ........................................................................................... 11 Configurations ................................................................................ 14 ModularConfiguration ............................................................. 14 UnifiedModularConfiguration............................................... 14 IntegratedConfigurations......................................................... 15 OperatorControls ................................................................................. 18 SerialNumber/ModelNumberLabel ................................................ 19 Features ................................................................................................ 110 ProcessorBoard ............................................................................ 110 PeripheralIntegrationTray......................................................... 111 4PortUSBDaughterCard.......................................................... 111 6PortUSBDaughterCardw/Audio ........................................ 112 ATXRiserCard............................................................................. 112 StorageMedia ............................................................................... 113 PowerSupply................................................................................ 113 OperatingSystems ....................................................................... 113 UPS ................................................................................................. 113 PowerManagement............................................................................ 114 Definitionsofthestatesinvolved............................................... 115 OperatorDisplays............................................................................... 120 596412.1InchTouchScreen ....................................................... 120 594212.1InchColorLCD............................................................ 122 7452K309/K4049InchMonochromeCRT............................... 123 7452K41915InchColorCRT..................................................... 123
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NCR59825InchLCDDisplay ................................................... 124 NCR595312.1InchDynaKey........................................................... 125 NCR5932Keyboards ......................................................................... 126 109KeyUSBKeyboard ............................................................... 126 115KeyPS/2BigTicketKeyboard............................................. 129 68KeyPS/2POSKeyboard......................................................... 129 NCR59722x20RemoteCustomerDisplay ..................................... 133 Features ..................................................................................... 133 NCR59732x20InternationalVFDCustomerDisplay .................. 134 Features ..................................................................................... 134 Printers ................................................................................................. 135 NCR7158Printer.......................................................................... 135 NCR7162Printer.......................................................................... 136 NCR7194Printer.......................................................................... 136 NCR7167Printer.......................................................................... 137 NCR7197Printer.......................................................................... 137 SystemConfigurationDiagrams ...................................................... 138 Chapter2:HardwareInstallation Introduction ........................................................................................... 21 InstallationRestrictions ................................................................. 21 HardwareInstallation .......................................................................... 22 InstallingtheIntegrationTray ............................................................ 23 InstallingtheKeyboard........................................................................ 27 KeyboardandMouseConnections.............................................. 28 DualPortKeyboard/MouseInstallation ..................................... 29 MouseInstallationRestriction ...................................................... 29 InstallingtheTransactionPrinter ..................................................... 210 InstallingtheTransactionPrinter ..................................................... 211
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USBInstallation ............................................................................ 211 RS232Installationw/PowerfromPoweredUSB .................... 212 InstallingtheIntegratedOperatorDisplay ..................................... 213 InstallingaCRTOperatorDisplay ............................................ 214 InstallinganNCR5964/5953/5942OperatorDisplay.............. 217 InstallingtheIntegratedCustomerDisplay.................................... 221 InstallinganNCR596412.1InchTouchLCD ................................ 223 DVIConnections ...................................................................... 224 RS232Connections ................................................................. 225 Installinga594212.1InchLCDMonitor......................................... 226 Installinga5953DynaKey ................................................................. 227 Installinga5952DynaKey ................................................................. 228 InstallinganNCR59825InchOperatorDisplay........................... 229 InstallingthePCILCDBoard(5952052).............................. 229 Connectingthe5982DisplaytotheTerminal...................... 230 InstallingaSecondaryCRTDisplay(DualDisplay)...................... 231 InstallingtheHardware............................................................... 231 SupportedConfigurationsbyOperatingSystem ................ 232 PossibleDualDisplayHardwareConfigurations ............... 232 InstallingtheDisplays............................................................. 233 ConfiguringtheSoftwareforDualDisplay.............................. 235 InstallinganNCR5972RemoteCustomerDisplay ....................... 236 InstallinganNCR5973RemoteCustomerDisplay ....................... 238 CustomerDisplayCableConnections....................................... 239 Chapter3:Setup Introduction ........................................................................................... 31 EnteringSetupUsingaKeyboard................................................ 31 HowtoSelectMenuOptions........................................................ 31
viii
RestoringFactorySettings............................................................. 32 SpecialDynaKeyKeypadMode................................................... 32 NormalDynaKeyKeypadOperatingMode .............................. 34 DisablingResources ....................................................................... 35 BIOSDefaultValues....................................................................... 35 MainMenu ...................................................................................... 35 AdvancedMenu ............................................................................. 39 SecurityMenu ............................................................................... 313 PowerMenu .................................................................................. 313 BootSequence ............................................................................... 313 Chapter4:OperatingSystemRecovery Introduction ........................................................................................... 41 Prerequisites .................................................................................... 41 ConnectinganExternalBackpackCDROMDrive ................... 42 UpdatingProcedures ..................................................................... 43 CompletingtheOSInstallation(Windows2000) .................. 45 CompletingtheOSInstallation(WindowsNT4.0) .............. 45 CompletingtheOSInstallation(WindowsEXe) ................... 46 CompletingtheOSInstallation(DOS).................................... 46 GoldDiskContents............................................................................... 47 NCR7456/58Windows2000OperatingSystemRecovery Software(LPIN:D37005360100) ................................................. 47 InstalledSoftware: ..................................................................... 47 SoftwareDrivers......................................................................... 48 SpecialSettings ........................................................................... 48 Recommendation ....................................................................... 49 NCR7456/58WindowsNT4.0OperatingSystemRecovery Software(LPIN:D37005640100) .............................................. 410
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InstalledSoftware: ................................................................... 410 SoftwareDrivers....................................................................... 410 SpecialSettings ......................................................................... 411 Recommendation ..................................................................... 412 NCRRealPOS80/80cWindowsXPeOperatingSystem RecoverySoftware(LPIN:D37005700100) ............................. 413 InstalledSoftware: ................................................................... 413 SoftwareDrivers....................................................................... 413 SpecialSettings ......................................................................... 413 Recommendation ..................................................................... 414 OSRecoveryfromaLargerDiskImage .......................................... 415 Chapter5:BIOSUpdatingProcedures Introduction ........................................................................................... 51 Prerequisites .................................................................................... 51 ConnectinganExternalBackpackCDROMDrive ................... 52 UpdatingProcedures ..................................................................... 53 BIOSCrisisRecovery............................................................................ 55 RecoveryProcedures...................................................................... 56 Cable/ConnectorPinOutInformation .............................................. 59 Chapter6:MemoryDump GeneralMemoryDumpInformation................................................. 61 BIOSRequirements ........................................................................ 61 DiskFormat..................................................................................... 62 SupportedOperatingSystems...................................................... 63 SummaryofOperatingSystems .............................................. 63 Prerequisites .................................................................................... 64 WindowsXP/2000 ...................................................................... 64
WindowsNT............................................................................... 65 DOSMemoryDumpSpecifics ............................................................ 66 DumpProcessOverview............................................................... 66 RestrictionsandLimitations ......................................................... 67 PerformingtheMemoryDump.................................................... 69 ConfiguringtheTerminal ......................................................... 69 DumpProcedure ...................................................................... 610 Tunes/Tones.............................................................................. 611 MovingtheFilestoHardDiskandReassembling.............. 613 FlowChart................................................................................. 614 MemoryDumpAssembler.......................................................... 616 AppendixA:RetailKeyboardKeyLayouts 68KeyKeyboard..................................................................................A1 68KeyKeyboardSpecialKeypadMode ...............................A3 SpecialPCSetupKeypadModeActivated(68Key Keyboard)...................................................................................A4 DynaKey .........................................................................................A5 SpecialDynaKeyKeypadMode .............................................A5 NormalDynaKeyKeypadOperatingMode .........................A7 5932USBKeyboard.......................................................................A8 AppendixB:FeatureKits AppendixC:Cables PrinterCables ....................................................................................... C1 ScannerCables...................................................................................... C3 7872or7875Scanner/Scale(RS232) ........................................... C3 7892Scanner(PoweredRS232) .................................................. C3
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7882Scanner(PoweredRS232) .................................................. C3 7837Scanner(PoweredRS232) .................................................. C3 DisplayCables...................................................................................... C4 VGADisplay,Mono...................................................................... C4 VGADisplay,Color ...................................................................... C4 CRTACPowerExtension ............................................................ C4 59825InchLCD ............................................................................ C5 5953DynaKey ................................................................................ C5 5953DynaKeyw/Insert ................................................................ C5 WedgeKeyboardYCable ............................................................ C6 5972VFDCustomerDisplay(PoweredRS232) ....................... C6 DVItoDVI...................................................................................... C6 PS/2RS232&Power .................................................................. C7 WedgeKeyboardAdapter ........................................................... C7 LCDPowerCable(USB)............................................................... C7 CashDrawerCables ............................................................................ C8 DualCashDrawer,YCable......................................................... C8 CashDrawer,ExtensionCable .................................................... C8 CommunicationsCable ....................................................................... C8 Ethernet,10/100BaseT ................................................................... C8 KeyboardCables .................................................................................. C9 PS/2KeyboardExtension ............................................................. C9 PS/2YCable ................................................................................... C9 SignatureCapture/ElectronicPaymentTerminalCable .............. C10 5945/5992EPT(RS232w/Power).............................................. C10 PowerCables ...................................................................................... C10 ACPower...................................................................................... C10
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AppendixD:MemoryMaps DOSConsiderations ............................................................................D2 NonTAPSDOSEnvironment .....................................................D3 TAPSDOSEnvironment ..............................................................D3
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Revision Record
Issue Date A B C Remarks June2002 Firstissue Oct2002 AddedMemoryDumpchapter
Apr2003 ChangedproductnametoRealPOS80c,added supportforWindowsXPeoperatingsystem, 256KBcompactflash,NCR595210.4InchVGA DynaKey,InternationalVFDcustomerdisplays, PCIVGAboard,2portand4portRS232 expansionboards. Sept2003 Release1.2
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Radio Frequency Interference Statements

Federal Communications Commission (FCC)
Information to User
ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassA digitaldevice,pursuanttoPart15ofFCCRules.Theselimitsaredesignedtoprovide reasonableprotectionagainstharmfulinterferencewhentheequipmentisoperatedin acommercialenvironment.Thisequipmentgenerates,uses,andcanradiateradio frequencyenergyand,ifnotinstalledandusedinaccordancewiththeinstruction manual,maycauseharmfulinterferencetoradiocommunications.Operationofthis equipmentinaresidentialareaislikelytocauseinterferenceinwhichcasetheuser willberequiredtocorrecttheinterferenceathisownexpense. NCRisnotresponsibleforanyradioortelevisioninterferencecausedbyunauthorized modificationofthisequipmentorthesubstitutionorattachmentofconnectingcables andequipmentotherthanthosespecifiedbyNCR.Thecorrectionofinterference causedbysuchunauthorizedmodification,substitutionorattachmentwillbethe responsibilityoftheuser.Theuseriscautionedthatchangesormodificationsnot expresslyapprovedbyNCRmayvoidtheusersauthoritytooperatetheequipment.
Canadian Department of Communications

ThisClassAdigitalapparatuscomplieswithCanadianICES003. ThisdigitalapparatusdoesnotexceedtheClassAlimitsforradionoiseemissions fromdigitalapparatussetoutintheRadioInterferenceRegulationsoftheCanadian DepartmentofCommunications. CetappareilnumriquedelaclasseAestconformelanormeNMB003duCanada. Leprsentappareilnumriquenmetpasdebruitsradiolectriquesdpassantles limitesapplicablesauxappareilsnumriquesdelaclasseAprescritesdansle rglementsurlebrouillageradiolectriquesdictparleministrredes CommunicationsduCanada.
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Voluntary Control Council for Interference (VCCI)
International Radio Frequency Interference Statement

Warning: This is a Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take adequate measures.
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Declaration of Conformity
Manufacturers Name Manufacturers Address NCRCorporation NCRCorporation RetailSolutionsDivisionAtlanta 2651SatelliteBoulevard Duluth,GA300965810
TypeofEquipment InformationTechnologyEquipment ModelNumber ElectricalRatings (Input) Class7456 100240V,6.0A,5060Hz
NCRCorporation,1700SouthPattersonBoulevard,Dayton,OH45459, USA,declaresthattheequipmentspecifiedaboveconformstothe referencedEUDirectivesandHarmonizedStandards. EUDirective 89/336/EEC(EMC) HarmonizedStandard(s) EN55022 EN55024
73/23/EEC(LowVoltage) EN60950 NCRCorporation RetailSolutionsDivisionAtlanta 2651SatelliteBoulevard Duluth,GA300965810 European Contact: InternationalIPCounsel 206MaryleboneRoad London,NW16LY,England
Chapter 1:
Product Overview
Introduction
TheNCRRealPOS80c(alsoknownasNCR7456)isapowerful, retailhardenedpointofsaleterminaltargetedforgeneral merchandise,foodandconveniencestoreenvironments.Itprovides exceptionalscalabilityutilizingIntelCeleronandPentiumIII processorstoaddressarangeofprice/performancelevelsand operatingsystemenvironments. Thesystemofferssuperiorconnectivityforretail,withsupportfor legacyperipheralinterfaces(RS232,PS/2,Parallel,andVGA),aswell asemerginginterfacestandardssuchasPoweredUSBandaDVIvideo interface.
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1-2
Chapter 1: Product Overview
Thecabinetconfigurationsareoptimizedtosavevaluablespaceatthe Checkstandwhileprovidingexpandabilityforfutureneeds. Thesystemincludes2PCIslots,2DIMMmemorysocketssupporting upto512MBofPC133SDRAM,andprovidesinternalexpansionfora FlexDiskDrive,HardDiskDrive,CDROMDrive,CompactFlash Memory,andUPSbatterybackup. TheRealPOS80csupportsabroadrangeofindustrystandard operatingsystemenvironmentsincludingDOS,WindowsCE3.0,and Windows2000Professional. Note: WindowsNTWorkstationisalsoavailablebyspecialrequest. Inaddition,theRealPOS80cisLinuxcertifiedutilizingvariousLinux distributions. ThefollowingtableshowstheRealPOS80cmajormodelsandthemost significantfeaturesavailableforthosemodels.
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Major Model
CPU
74561000
Intel566MHzCeleron,64MBMemory,FlexDisk,Hard Disk,4RS232,4PoweredUSB,USandInternational PowerCords Intel566MHzCeleron,64MBMemory,FlexDisk,Hard Disk,BatteryBackup,4RS232,4PoweredUSB, InternationalPowerCord.ModelreleasedintheEMEA Regiononly Intel850MHzCeleron,128MBMemory,FlexDisk,Hard Disk,4RS232,4PoweredUSB,USandInternational PowerCords Intel850MHzCeleron,128MBMemory,FlexDisk,4RS 232,4PoweredUSB,USandInternationalPowerCords Intel850MHzCeleron,256MBMemory,FlexDisk,Hard Disk,4RS232,6PoweredUSB,Audio,USand InternationalPowerCords Intel1GHzPentiumIII,256MBMemory,FlexDisk,Hard Disk,4RS232,6PoweredUSB,Audio,USand InternationalPowerCords
74561010
74561200
74561230 74561300
74562200
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Configurations
Modular Configuration
TheRealPOS80cfeaturesacompactcabinetoptimizedforspace constrainedenvironmentsandmodularconfigurations.
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Unified Modular Configuration

Dependingontheperipheralsselected,the7456canbeusedina unifiedconfigurationbystackingtheperipheralsontopofthecabinet.
19826
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Integrated Configurations
Forcustomersrequiringintegratedconfigurations,thePeripheralTray providesawaytounifythemostpopularNCRperipheralsinan integratedconfiguration. NCRRealPOS7167(withandwithoutMICR) NCRRealPOS7197Printers NCRRealPOS5932POSKeyboard NCRRealPOS5932CompactA/NKeyboard NCRRealPOS595312.1DynaKeyforOperator NCRRealPOS596412.1LCDTouchScreen NCRRealPOS594212.1LCDScreenforOperatorandCustomer 7452K3099MonoCRT NCRRealPOS59722x20CustomerDisplays NCRRealPOS5973InternationalCustomerDisplay CompactCashDrawer
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5942 LCD Operator and Customer Displays and 7167 Printer
1-6
20727
5942 LCD Operator and Customer Displays and 7197 Printer
20729
5942 LCD Operator Display w/5972 Customer Display and 7197 Printer
1-7
7
4
8
5
2
9
6 3
0
L
Ex
R S
20730
5953 DynaKey w/5972 Customer Display and 7197 Printer
20731
9-Inch CRT Operator Display w/5972 Customer Display and 7197 Printer
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Operator Controls
Access Door Lock
LAN Integrity LED Disk Activity LED Power ON LED

20880
Flex Drive
Power ON/OFF Switch
Access Door
CD-ROM Drive
20881
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Serial Number/Model Number Label

Theserialnumberandmodelnumberareincludedonalabel,whichis locatedonthebottomoftheunit.Iftheterminalwasshippedwithan OperatingSystempreinstalledthereisalsoaCertificateof Authenticitylabel. Note: TheserialnumberisrepeatedontherearpanelunderthePCI expansionslotsandontheinsideoftheAccessDoor.
NCR Corporation
Atlanta, GA 30096 100-240 Vac 6.0 A 50-60 Hz
Made in Singapore
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any ionterference received, including interference that may cause indesired operation. This Class A digital apparatus complies with Canadian ICES-003 Get Appareli numeriqe de la classe A est conformo a la normo NMB-003 ju Canada
Class 7456 Model No: xxxx Serial No: 54-xxxxxxxx Date of Mfg. 04/10/02
I. T. E. E152553
ACN 000 003 592
NO.437
Certificate of Authenticity
Windows 2000 Pro Embedded 1-2 CPU

Product Key: H95X7-83WVV-CFCWW-M4MXX7-X6XGM
00019-068-654-234
19713
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Features
Processor Board
Theprocessorboardhasthefollowingfeatures: SupportforIntelCeleronprocessorswith66MHzor100MHzfront sidebusspeedsaswellasIntelPentiumIIIprocessorswith 133MHzfrontsidebusspeeds. TwoDIMMmemorysockets(upto512MBofPC133SDRAM) Supportfor2PCIcardsviaATXRiserCard VideoControllerwithVGA,SVGAandXGAgraphicscapability Upto8MBVideoMemoryUnifiedMemoryArchitecture(UMA) TwoIDEports(UltraDMA33/66/100MasterModeEIDE Controller) 1.44MBFlexDiskinterface DVIIconnector(DigitalVideoInterface) 15pinDshellconnectorforCRToranalogLCD Ethernet10/100baseTLAN FourExternalRS232ports(twopowered,oneselectable,one nonpowered) OneinternalTTLRS232portforintegratedUPSinterface 25pinDshellParallelconnector PS/2keyboard/mouseconnector(requiresexternalYcabletouse both) AC97AudioInterface APM1.2 RealTimeClock/Calendar256byteCMOS Supports46PoweredUSBportsviadaughtercard SupportsinternalUPSbatterybackup
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Peripheral Integration Tray

Forcustomersrequiringintegratedconfigurations,thePeripheralTray providesawaytounifythemostpopularNCRperipheralsinan integratedconfiguration.Thedepthoftheterminalisincreasedby 13.3cm(5in.).Thereisnochangeinthewidthoftheterminal.
4-Port USB Daughter Card

FourPoweredUSBports 12V(3) 24V(1)
CashDrawerKickout 2Drawercontrol(requiresexternalYcable) Singlecashdraweropensensing
PortsC&BarecontrolledbytheUSBcontrolleratBus0,Device7, Function2 PortsA&24VarecontrolledbytheUSBcontrolleratBus0,Device 7,Function3 Note: TheUSBcontrollercanbedisabledinBIOSSetupunderthe Advancedmenu,intheOnChipMultifunctionDevicemenu.Itis identifiedasOnChipUSB2Device:.
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6-Port USB Daughter Card w/ Audio

SixPoweredUSBPorts 12V(5) 24V(1)
CashDrawerKickout 2DrawercontrolrequiresexternalYcable) Singlecashdraweropensensing
AC97CODEC Amplifiedstereooutputjack(5Wmax.perchannel) Microphoneinput ConnectorforacceptingCDROMaudio(musiccompactdisc) PortsD&EarecontrolledbytheUSBcontrolleratBus0,Device7, Function2 PortCiscontrolledbytheUSBcontrolleratBus0,Device7, Function3. PortsB,A&24VarecontrolledbytheUSBcontrolleratBus,0, Device7,Function3throughahubonthe6portUSBboard. Note: TheUSBcontrollercanbedisabledinBIOSSetupunderthe Advancedmenu,intheOnChipMultifunctionDevicemenu.Itis identifiedasOnChipUSB2Device:.
ATX Riser Card

AnATXstylePCIRiserCardprovidestwoPCIexpansionslots 33MHz,5V,32bit MaximumlengthforPCIcardsis150mm(5.9in.)
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Storage Media
3.5InchFlexDiskDrive 3.5InchHardDiskDrive SlimlineCDROM(bootable) 64MBor256MBCompactFlash(throughIDEinterface)
Power Supply
237WOutputpower SupportforoptionalInternalUPSBatteryBackup
Operating Systems
DOS6.22 WindowsCE3.0 WindowsNTWorkstation(byspecialrequest) Windows2000Professional WindowsXPe LinuxCertified
UPS
TheUPS(UninterruptedPowerSupply)intheRealPOS80cisformally knownasBatteryBackup,whichisdesignedtosupporttheterminalin theeventACPowerislost.Thispermitssufficienttimefortheterminal tofinishthecurrenttransactionandperformalogicalshutdownofthe OperatingSystem,whichhelpstoguardagainstdiskcorruption causedbyanillogicalpowerOFF. ThepowersupplysensesthelossofACvoltageandswitchesto batterysupport. ThePowerSupplyprovideslimitedfilteringoflowfrequencynoise andminorAClinevariations,however,itdoesnotprotecttheterminal fromexcessiveACPowerlinespikessuchassomeexternalUPSunits provide.
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Power Management
Powermanagementisimplementedonthe7458usingtheACPI1.1 Specification1.1.Inordertoaccomplishthis,theprocessorboardis equippedwithACPIBIOS. TheBIOSsupportstheACPI1.1specification.Thispermitsthe terminaltogotoalowpowerstateduringsomelevelofinactivity. WithACPI,theoperatingsystemhassomecontroloverthepower managementbygoingintosuspend,standby,orhibernate(dependingon theOperatingSystem).TheS0,S1,S4,andS5statesareimplemented. ForthedetailoftheACPI,refertoACPISpecification2.0b.NotallEntry andExitpointsareavailableatalltimes.AvailabilityisbasedonACPI states.
Notes:
WhentheLANcableisconnectedaWakeOnLinknotificationissent totheoperatingsystems,causingtheterminaltocomeoutofalow powerstatesuchashibernationunderWindows2000.Thisis similartotheWakeOnLanfeature. OnterminalsrunningBIOS3.0.0.0orgreater,WakeonAlarmisnot supportedfromtheoffstate.ThisbecausetheACPIpower managementintheBIOSdoesnotallowtheTimer/Alarmtowake thesystem.WakeonLANissupported.Similarfunctionalitycanbe implementedfromtheserverbysendingaLANwakeupmessage. WakeonAlarmfromWindowNTisnotsupported. USBdevicesmustbeenabledinWindowsforWakefromStandbyto function.Thisissetinat: StartControlPanelSystemHardwareTabDevice Manager[USBdevice]Properties. ThereisacheckboxtoenablethefunctionundertheUSBtab.
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Definitions of the states involved

MechanicalOff:Systemisnotworking.NoACpowerisconnectedto thesystem.Operationalparametersarenitsaved.Systemresetsand initializeswhentransitioningtotheFullOnState. Entry: a)Removepowerfromunit. b)AttempttoenterSoftOffwhilerunningoffUPS. Exit: Connectpowertounit.(movetoSoftOfforFullOnorAPM Enabled)
SoftOff:ACPowerisconnectedtothesystem.Onlythe5Vstandby and3.3Vstandbyvoltagesarepresentwithinthemachine. Note: SoftOffisnotsupportedbytheUPS.TheUPSdoesnot supportthesuspendvoltagesinthisstate.Therefore,theunitisreally inMechanicalOffwhenthereisnoACpowerandanattemptismade toenterSoftOffwhilerunningofftheUPS. Entry: a)Connectpowertounit. b)Turnoffunitviapowerbutton.Powerbuttoncanbe configuredforeitherinstantofforforoffafterbeingpressed forlongerthanfourseconds. c)Unitturnedoffviasoftwarecontrol Exit: a)Presspowerbutton b)WakeOnLAN c)WakeONRing d)WakeOnAlarm e)RemoveAC
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FullOn:Systemisworkingandnotpowermanaged(APMDisabled) Entry: a)Presspowerbutton. b)WakeOnLAN c)WakeOnRing d)WakeOnAlarm Exit:a)Turnoffunitviapowerbutton.Powerbuttoncanbe configuredforeitherinstantofforforoffafterbeingpressed forlongerthanfourseconds. b)Unitturnedoffviasoftwarecontrol c)RemoveAC APMEnabled:Systemisworkingandnotpowermanaged Entry: a)Presspowerbutton b)WakeOnLAN c)WakeOnRing d)WakeOnAlarm e)Wakeonkeyboard,mouse,ortouchactivity f)WakeonUSBactivity Exit:a)Turnoffunitviapowerbutton.Powerbuttoncanbe configuredforeitherinstantofforforoffafterbeingpressed forlongerthanfourseconds. b)Unitturnedoffviasoftwarecontrol c)DisableAPM c)RemoveAC
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APMStandby Systemisinalowpowerstatewithsomepowersavings Mostdevicesareinalowpowermode. TheCPUclockisslowedorstopped. Operationalparametersareretained. SystemreturnsquicklytotheAPMEnabledState. TheResumeTimereventmustreturnthesystemtotheAPM Enabledstate. UseractivitymayberequiredtoreturnthesystemtotheAPM EnabledState. Theoperatingsystemisnotifiedafterthesystemtransitionstothe APMEnabledState. PrioroperationresumesafterreturningtotheAPMEnabledstate. Interruptsmuststillbeprocessednormally.Thismayrequire wakinguptheCPUtemporarilyifitwasstopped. TheCPUmaybestoppedagainwhentheAPMDrivercallsthe CPUIdlefunction.
Some(notall)specificdevicestates: HardDrive:Standby(motornotspinning,interfacebufferactive) Display:CRTSuspend(Noimageonscreen,LCDOff VideoController:Standby Chipset:Standby
Entry: a)Programmabletimeout b)Undersoftwarecontrol Exit: a)WakeOnLAN c)WakeONRing d)WakeOnAlarm e)Wakeonkeyboard,mouse,ortouchactivity f)WakeonUSBactivity g)RemoveAC
1-18
APMSuspend:Systemisinalowpowerstatewithmaximumpower savings.Mostpowermanageddevicesarenotpowered.TheCPU clockisstopped.TheCPUcoreisinitsminimumpoweredstate. Operationalparametersaresavedtoberestoredlaterwhenresuming. SystemtakesarelativelylongtimetoreturntotheAPMEnabledstate. TheResumeTimereventmustbeonofthewakeupevents.The operatingsystemisnotifiedafterthesystemtransitionstotheAPM Enabledstate.PrioroperationresumesafterreturningtheAPM Enabledstate. Some(notall)specificdevicestates: HardDrive:Sleep(motornotspinning,interfacebufferinactive) Display:CRTOff,LCDOff VideoController:Suspend Chipset:Suspend b)Undersoftwarecontrol Exit: a)WakeOnLAN b)WakeOnRing c)WakeOnAlarm d)Wakeonkeyboard,mouse,ortouchactivity e)WakeonUSBactivity f)RemoveAC TheAPMBIOSprovidessomedegreeofpowermanagement functionalitywithoutanysupportfromtheoperatingsystemor applicationsoftware.
Entry: a)Programmabletimeout
1-19
AnAPMdriverisbettersuitedtomakepowermanagementdecisions foruniqueperipheralsthantheBIOS,andcanoverridemostBIOS requeststogointostandby,suspend,andsoon.APMdevicedrivers providedbyNCRwiththeRealPOS80careoutlinedintheRetailTAPS ProgrammingHelpFile(BD900261B). Terminalpoweron/poweroffiscontrolledthroughalogiclevelpower switchontheprocessorboard.Itcanbedisabledthroughsoftware.
1-20
Operator Displays
5964 12.1-Inch Touch Screen
The5964isdesignedfortouchbasedapplicationsandfeaturesahigh brightness12.1InchActiveMatrixColorLCDwithSVGAresolution. The5964featuresa5wireResistiveTouchScreen,integratedMSR, DigitalVideoInterface(DVI),tabletopmountwithtiltandswivel,and convenientconnectionsforanexternalkeyboardandhandheld scanner.

19429
Features
Resistive Touch Screen
Touchoverlayuses5wireresistivetechnologyfor easeofuseandlongreliability. Resistivetechnologyallowsuserstooperatethe touchscreenwithaglovedhand,stylus,etc.
Retail Hardened
Touchscreensurfacecontainsanantiglare,spill proofandhardeningcoating DualbacklightcolorLCDdisplayoffersexceptional brightness(300nitsmax.)andviewability.
12.1-Inch Active Matrix LCD
1-21
Brightness Control
TheLCDisfactorysettorunatfullbrightness. Userscanselectreducedbrightnessthroughauser adjustablehardwareswitchbelowtherightfront bezel(high/lowbrightness). Horizontalviewingangleof60to+60(rightto left),vertical50to+50(bottomtotop) Highresolution(800x600)supportsthelatest graphicalandmultimediaapplications AconvenientPS/2connectorsupportsanonwedge PCstylekeyboardforalphaentryanddiagnostics RJ45interfaceprovides5Vpowerand communicationfortheNCRRS232handheld scanner Soundserrortones&audiblefeedbackduring operatorinputcontrolledbyTAPS/OPOS commands IndustrystandardDVI(DigitalVideoInterface)for connectiontoDVIIconnectoronRealPOS80c 7456PoweredRS232connectorprovidespower andtouchinterfaceforNCR5964display Passesdata(MSR,scanner,keyboard)tohost terminalthroughPS/2datastreamviaYcable Noadditionalpowercordorpowersupplyis requiredsimplifyingcablemanagement Integrated3trackISOMSR Theremotetabletoppedestalmountsupportstilt andswiveltoadjustdisplaytooptimumangle
Wide Viewing Angle
SVGA Resolution
PS/2 Keyboard Connector Scanner Connector
Tone Speaker
DVI Video Interface
RS-232 Touch Interface
Wedge Controller
Terminal Powered
MSR Option Tilt / Swivel
1-22
5942 12.1-Inch Color LCD
19809
The594212.1InchLCDisdesignedforcustomerswhodesireacolor displayandpreferthesmallfootprintandergonomicpackagingof LCDtechnologyversustraditionalCRTs.Dependingonthe customersrequirements,thisLCDdisplaycanbeusedeitherasan operatordisplayoracustomerinformationdisplay(CID).The5942 Displayfeaturesa12.1InchActiveMatrixColorLCDwithsupportfor SVGAandXGAresolution.
1-23
7452-K309/K404 9-Inch Monochrome CRT
7452-K309
7452-K404
19742a
7452-K419 15-Inch Color CRT
19743
1-24
NCR 5982 5-Inch LCD Display

The5982LCDDisplayisaterminalpoweredmonochrome5Inch VGALCD.
19744
1-25
NCR 5953 12.1-Inch DynaKey
17089 The5953DynaKeyisaPointofSale(POS)keyboardwithabuiltin 12.1InchSVGAflatpanelLiquidCrystalDisplay(LCD).The5953 featuresanactivematrix(TFT)colorLCD.ATouchScreenisalso availableasanoption.
Note: USBDynaKeyrequiresWindows2000orWindowsXP/XPe. Uniquetothe5953DynaKeyareasetofDynaKeyslocatedbesidethe LCD.Thesekeyschangefunctiondependingonthesoftware applicationappearingontheLCD.Alsouniquearetwoup/downscroll keys.Thekeypadmodulecontainsconfigurablekeymatrix,DynaKeys, andscrollkeys. TherearetwoversionsoftheDynaKey. USBInterface(Touchoptional) PS/2Interface(requiresaPCISVGALCDcard)
Additionalfeaturesinclude: Keylock 3trackISOMagneticStripeReader(MSR)orJISMSR(Japan) Speaker(separatefromthePCspeaker) MulticolorpowerstatusLED ConnectorsforadecodedRS232scannerandaPCkeyboard
1-26
NCR 5932 Keyboards

TherearethreemodelsoftheNCR5932Keyboard: 109KeyUSBKeyboard 115KeyBigTicketKeyboard(PS/2interface) 68KeyPOSKeyboard(PS/2interface)
109-Key USB Keyboard

Keylock
MSR
19586
The109keyUSBkeyboardisamultifunctionkeyboardthatistwo keyboardsbuiltintoone. Thekeyboardconsistsoftwomajorsections: 38keyPOSkeyboard IndustrystandardalphanumericPCkeyboard
ThekeyboardcontainsthekeymatrixandotherPOSspecificfunctions suchasKeylock,speaker,systemstatusindicator,andmagneticstripe reader(MSR).This5932keyboardalsohasaUSBporttoconnecta ScannerorotherUSBdevice.
1-27
Features
TheNCR5932USBKeyboardsupportsthefollowingfeatures: Keylock Speaker MagneticStripeReader(MSR) KeyboardStatusLEDs
Keylock TheUSBkeyboardhasafourpositionKeylock.Youcanrotatethe Keylockbetweenspecificpositionsbyuseofthreekeys.Thepositions areexplainedinthefollowingtable.

Abbreviation Position Description
Ex
Exception
Usedbythecustomerorservice representativetoperformlowlevel programmingsuchasworkstation diagnostics,configuringtheworkstation, orloadingtheworkstation. Usedtolockkeyboardinputtoprohibit useofnormalfunctions. Usedwhenperformingnormalretail modefunctions.
L R S
Locked Register
Supervisor Usedbythesupervisortoprovide highestlevelofworkstationcontrolin casessuchasrefundsandrunningtotals.
Speaker Theprogrammablespeakeriscapableofgeneratingkeyclicksand errortones.
1-28
MSR TheMSRisanoptionalfeaturethatprovidessupportforreading magneticallycodeddatacards.Thekeyboardssupporttwodifferent typesofMSR: ISOTracks1,2,and3 JISIIandISOTrack2
Keyboard Status LEDs ThekeyboardhasthreestatusLEDs: NumLock CapsLock ScrollLock
Thesefeaturesareusedtoprovidethepresentstateofthekeyboard. Theindicatorsaresinglecolor(Green)LEDs.Whenthesystemisoff, noLEDsareilluminated.
1-29
115-Key PS/2 Big Ticket Keyboard

Keylock Status Indicator
MSR
19745
68-Key PS/2 POS Keyboard
Keylock
Status Indicator
MSR
19746
Features
The5932PS/2Keyboardsincludethefollowingfeatures: Keylock Speaker SystemStatusIndicatorLED MagneticStripeReader(MSR) ExternalDecodedScannerConnector SpecialPCSetupmodeonthe68keykeyboard
1-30
Theoperationsoftheuserprogrammablespeaker,MagneticStripe Reader(MSR),keylock,andscannerconnectorarehandledbythe Wedgecontroller.PleaserefertotheWedgeSoftwareUsersGuide (BD201368A)fordetailedinformationaboutinterfacingand configuringthesedevices. Keylock TheBigTicketand68keykeyboardshaveafourpositionkeylock switch.Thepositionsareexplainedinthefollowingtable.

Abrviation Position Description
Ex
Exception Usedbythecustomerorservicerepresentative toperformlowlevelprogrammingsuchas terminaldiagnostics,configuringtheterminal, orloadingtheterminal. Locked Usedtolockkeyboardinputtoprohibituseof normalfunctions.
R S
Register Usedwhenperformingnormalretailmode functions. Supervisor Usedbysupervisortoprovidehighestlevelof terminalcontrolincasessuchasrefundsand runningtotals.
Speaker Aprogrammablespeakergenerateskeyclicksanderrortones. Buzzer ThebuzzerisaninternalonboardBuzzer. System Status Indicator LED ThesystemstatusindicatorisatwocolorLED.Thegreencolor indicatesthekeyboardispowered.Redindicatesanerrorcondition. Whenthesystemisoff,theLEDisextinguished.
1-31
Whenthe68keykeyboardisinthespecialPCsetupmode,theLED flashesred/green. ThestatusandconditionindicatedbytheLEDareshownasfollows:

Status Condition
Green Red Flashingred/green Off
Poweron Wedgecontrollerreportinganerrorcondition Keypadof68keykeyboardinPCSetupmode (Seespecialkeypadmodeonnextpage) Systemoff
Note: FormoreinformationabouttheWedgecontroller,referto WedgeSoftwareUsersGuide(BST01368B). MSR (Magnetic Stripe Reader) TheMSRisanoptionalfeaturethatprovidessupportforreading magneticallycodeddatacards.Thekeyboardssupporttwodifferent typesofMSR: ISOTracks1,2,and3 JISIIandISOTrack2(BigTicketandfullfeatured68key keyboardsonly)
Note: MSRsignalsareroutedtotheWedgecontrollerandpassedinto thesystemkeyboarddatastream.Formoreinformationaboutthe Wedgecontroller,refertoWedgeSoftwareUsersGuide(BD201368A) External Decoded Scanner Connector AdecodedRS232inputdevicethatonlyrequiresTXD,RXD,CTSand RTS,suchasabarcodescanner,canbeconnectedtothekeyboard.RS 232signalsareroutedtotheWedgecontrollerandpassedintothe systemkeyboarddatastream.Theconnectorprovides+5Vtopower thescanner.FormoreinformationabouttheWedgecontroller,referto WedgeSoftwareUsersGuide(BD201368A).
1-32
Special PC Setup Keypad Layout for 68-key Keyboard Onpowerup,theoperatorcanswitchthe68keykeyboardintoan alternatekeypadlayoutthatcanbeusedwithmanyPCBIOSsetup andconfigurationroutines.Thealternatelayoutcontainskeyssuchas ESC,TAB,END,+,andarrowkeyswhicharenotavailableinthe normalkeypadlayout.Thealternatelayoutallowstheoperatorto configureaPCwiththe68keykeyboard.
1-33
NCR 5972 2x20 Remote Customer Display
Desktop Model
16-Inch Post
20448
Features
RS232Interface Socketfor32KofPROMforadditionalcharactersets(59721000 VFD). 7x9pixelcharacters(59721000VFD);5x8pixelcharacterson 59722000LCD Diagnostics Charactersets: CodePage850(International) Katakana(except59722000) CodePage866(Cyrillic)(except59722000)
1-34
NCR 5973 2x20 International VFD Customer Display
Desktop Model
16-Inch Post
20448
Features
256x64dotsgraphicVFD Microcontroller FlashROM Displaydrivercircuitry Communication/powerconnector Powerconvertercircuitry Communicationdrivers Bidirectionalparallelinterfacesupport
1-35
Printers
NCR 7158 Printer
TheNCR7158Printerisextremelyfast,quiet,andreliablepointofsale device.Itconsistsoftwospecializedprintersinonecompactpackage:a thermalprinterontopthatprintsreceipts,andanimpactslipprinterin fronttoprintonformsandchecksthatyouinsert.Theprinterfeatures adualinterface,soitcanconnecttothehostterminaleitherthrougha USBinterfaceorRS232.Itcanreceiveitspowerfromanexternal powersupplyorthroughthe24VPoweredUSBportontheterminal.It alsohasaconnectorforcashdrawers.
Power Supply AC Adapter Cable
17304a
1-36
NCR 7162 Printer

TheNCR7162isadotmatrixprinterthatprovidesupto40columns receiptandjournal,andupto88columnsofslipprint.Theprinters featuresincludepaperlowsensors,slipoutdetectors,automaticpaper cutting,andtwocashdrawerkickoutconnectors.IthasanRS232data interface.Itcanreceiveitspowerfromanexternalpowersupplyor throughthe24VPoweredUSBportontheterminal.Italsohasa connectorforcashdrawers.
15220a
NCR 7194 Printer

TheNCR7194Printerisahighspeed,highresolutionprinter,capable ofbothtextandgraphicsprinting.Itoffersdirectthermalprintingina receiptstation.Theprinterfeaturesadualinterface,soitcanconnect tothehostterminaleitherthroughaUSBinterfaceorRS232.Itcan receiveitspowerfromanexternalpowersupplyorthroughthe24V PoweredUSBportontheterminal.Italsohasaconnectorforcash drawers.
16437a
1-37
NCR 7167 Printer

TheNCR7167Printerisafast,quiet,relativelysmallandveryreliable multifunctionprinter.Itprintsreceipts,validatesandprintschecks, andprintsonavarietyofsingleormultiplepartforms.Thereisnot journalasitiskeptelectronicallybythehostterminal.Theprintercan connectthroughaUSBportoraserialport.Itcanreceivepowerfroma powersupplyorthroughaUSB+powercable.
19711a
NCR 7197 Printer

TheNCR7197Printerisafast,quiet,relativelysmallandveryreliable multifunctionprinter.Itprintsreceiptsandtwocolorprinting.The printercanconnectthroughaUSBportoraserialport.Itcanreceive powerfromapowersupplyorthroughaUSB+powercable.
19712a
1-38
System Configuration Diagrams

7837 7892 7837 5964 Touch Screen 7892 5972-1xxx/5973 CRT 5952/5953 Dynakey
5972-2xxx
5942 PS/2 Keyboard

5982
PCI LCD Card DVI
PS/2 Keyboard
RS-232 (Powered)
VGA AC
USB Daughter (4/6)
USB
7167
7197
Card
Audio Out Mic
5932 USB 2nd Drawer (Y-Cable) 2182 Cash Drawer
Motherboard
LAN
Parallel
2189
5932 Big Ticket
5932 64-Key PS/2 RS-232
RS-232 RS-232 (Powered) (Powered)
PS/2
RS-232 Peripherals
RS-232 Peripherals (Powered)
7197
7875
7162
7882 5945 5992 7892 7837

19710a
7167
Chapter 2:
Hardware Installation
Introduction
ThischapterexplainshowtoinstalltheRealPOS80chardware, includingoutofboxinstallationandhowtoinstalltheoptional peripheraldevices. The7456isdesignedwithflexibilityofhowtoconfiguretheintegrated displaysandprinters.Fillerplatesareusedwherethereareno peripheralspresent. The7456isveryflexibleinhowitcanbeinstalled.Atypical configurationisdiscussedinthisdocument.Yourconfigurationmay requireadjustmentstotheprocedures.
Installation Restrictions
BeforeinstallingtheRealPOS80c,readandfollowtheguidelinesin theRealPOS80cSitePreparation(B00500001360)andtheNCR WorkstationandPeripheralACWiringGuide(BST0211553). InstalltheRealPOS80cnearanelectricaloutletthatiseasily accessible.Usethepowercordasapowerdisconnectdevice. Donotpermitanyobjecttorestonthepowercord.Donotlocate theRealPOS80cwherethepowercordcanbewalkedon. Useagroundingstraportouchagroundedmetalobjectto dischargeanystaticelectricityfromyourbodybeforeservicingthe RealPOS80c.
Caution: Thisunitcontainshazardousvoltagesandshouldonlybe servicedbyqualifiedservicepersonnel. Caution: Donotconnectordisconnectthetransactionprinterwhile theterminalison.Thiscanresultinsystemorprinterdamage.
2-2
Chapter 2: Hardware Installation
Hardware Installation
1. Unpacktheterminalinthedesiredlocation.
19521 2. Connecttheexternalcables.Thefollowingillustrationidentifiesthe BackPanelcableconnectors.
AC Input
Accessory AC
Mic
Audio Out
12V USB
24V USB
Cash Drawer
E RS232/C RS232/D
Mic Audio Out
24V
RS232/A
RS232/B
VGA
DVI-1
Parallel
LAN
PS/2
* RS232/C * RS232/A
* RS232/D RS232/B VGA DVI-1 Parallel LAN PS/2

19531
* Powered Serial Port
2-3
Installing the Integration Tray

Thedisplaysandprintercanbeintegratedontheterminalusingthe IntegrationTraykit(7456K300). 1. ReplacetheAccessDooronthefrontoftheterminalwiththeone includedinthekit,whichhasafingerrelief.
20632
Access Door
2. Thedoorcaneasilyberemovedbybendingitasindicatedbelow. Removetherightendfirst.
Apply pressure at arrows.
20648
Toinstallthedoor,inserttheleftendfirstandthenusetheleadin slottohelpguidethedoorintoplace. 3. ReplacetheTopCoverwiththenewoneincludedinthekit.
2-4
4. InstalltheCableShroudAssemblyusingthesamescrewsyou removed.
Cable Shroud
Top cover
Rubber Feet
20633
5. InstalltheRubberFeet(2)onthebottomoftheCableShroud. 6. InstalltheSheetMetalBasebyaligningthescrewholeswiththe screwholesintheTopCoverandsecureitwithhexhead screws(4).
Sheet Metal Base
Install this screw first for best alignment.

20634
2-5
7. InstalltheUniversalTray. a. Alignthefourtabsonthebottomofthetraywiththeturned overextensionsontheSheetMetalBaseandthenslidethetray ontothebaseuntilthetwoscrewholesalignwiththeholesin theSheetMetalBase. b. Securethetraywithhexheadscrews(2).
Universal Tray
Turned Over Extensions

20635
2-6
8. InstallthePrinterTray. a. AlignthetrayscrewholeswiththeSheetMetalBasescrew holes. b. Secureitwithhexheadscrews(5).
Printer Tray
20636
2-7
Installing the Keyboard

1. RoutetheKeyboardCableasshownbelow 2. InstallthekeyboardintheIntegrationTray
20649
2-8
Keyboard and Mouse Connections

PS/2keyboardsandmicearesupportedthoughasinglePS/2 connector.KeyboardscanbepluggeddirectlyintothePS/2connector. IfaPS/2mouseisuseditrequiresaYcable,whetherornotakeyboard isused. Note: PS/2Retailkeyboardscannotbeusedinconfigurationswith WedgetypeDynaKeysorTouchscreendisplays.However,standardPC keyboardscanbeusedwiththesedisplays.
E RS232/C RS232/D
Mic Audio Out
24V
RS232/A
RS232/B
VGA
DVI-1
Parallel
LAN
PS/2
Use the Y-Cable to connect both a keyboard and mouse to the PS/2 connector. 497-0406056 - 1.8 m (1416-C281-0018)
PS/2
Keyboard can be connected directly to the terminal PS/2 connector. Mouse requires the Y-Cable whether or not a keyboard is installed.
19805
2-9
Dual Port Keyboard/Mouse Installation

TheRealPOS80csupportsbothPS/2anddualport(PS/2USB) keyboards.Adualportkeyboardormousecanbeconnectedtoeither thePS/2connectorortoaUSBconnectorusinganadaptercable. Theconnectionfordualportdevicesvaries,dependingonwhichUSB DaughterCardispresent.Ifyouareconnectingthekeyboardormouse toaUSBport,connectthedeviceasfollows:
E
Mic Audio Out

E D C B A 24V
24V
Use Port C, D, or E
Use Port A, B, C, or 24 V
19806
Mouse Installation Restriction

ThemouseandUPSsharethesameIRQ.Therefore,ifamouseis installed,itmustbeenabledintheBIOSandtheUPSmustbemoved toanotheravailableIRQ,ordisabledifnotbeingused.
2-10
Installing the Transaction Printer

TheNCR7167andNCR7197printerscanbeintegratedintheterminal ortheycanbeconnectedasremotedevices.Otherprintersare availableasremotedevicesonly. IntegratedPrinterOnly: 1. Routetheprintercabledownthroughtheholeintherearofthe base.. NCR7167Only:InstalltheFillerPlateforthePrinterWell(ifthe printerdoesnothaveaSlipTray),routethecableoutthebackof theterminal,andsettheprinterinthecabinet. NCR7197Only:Installthe7197PrinterSkirt,routethecableout thebackoftheterminal,andsettheprinterinthecabinet.
7167 Printer 7197 Printer
7197 Printer Skirt
Filler Plate for Printer Well
20718
2-11
Installing the Transaction Printer

TheprintercanconnectthroughaUSBconnectororanRS232 connector.ItreceivespowerthroughaPoweredUSBpowercable.
Interfaces Supported
Printer USB RS-232
7158 7162 7167 7194 7197
USB Installation
ConnectthePoweredUSBPrinterInterfaceCabletotheUSBConnector andPowerConnectorontheprinterandtothe24VPoweredUSB Connectorontheterminal.
E RS232/C RS232/D
Mic Audio Out
24V
RS232/A
RS232/B
VGA
DVI-1
Parallel
LAN
PS/2
USB
Power
24V USB
497-0418587 - 1 m (1416-C640-0010) 497-0418588 - 4 m (1416-C640-0040)
19737
2-12
RS-232 Installation w/Power from Powered USB

1. ConnecttheRS232PrinterInterfaceCabletotheRS232Connector ontheprinterandtoanRS232Connectorontheterminal. 2. ConnectthePrinterPowerCabletothePowerConnectoronthe printerandtothe24VPoweredUSBConnectorontheterminal.
E RS232/C RS232/D
Mic Audio Out
24V
RS232/A
RS232/B
VGA
DVI-1
Parallel
LAN
PS/2
RS-232/B (Non-powered)
24V USB Power RS-232
497-0422292 - 4 m (1416-C712-0040) 9-Pin to 25-Pin (7162) 9-Pin to 9-Pin 497-0407427 - 1.0 m 497-0408349 - 0.7 m (1416-C337-0010) (1416-C266-0007) 497-0407429 - 4 m (1416-C337-0040) 497-0407943 - 4 m
(1416-C266-0040)
19738
497-0407430 - 15.2 m 497-0409379 - 15 m (1416-C266-0150) (1416-C337-0152)
2-13
Installing the Integrated Operator Display

TheOperatorandCustomerDisplayscanbemountedinterchangeably ontherightsideoftheterminal.WhenthereisnoCustomerDisplay therecommendedlocationfortheOperatorDisplayistheback position,thusminimizingtheoverhangofthedisplay. The7456supportsthefollowingOperatorDisplays. 9InchCRT NCR5964LCDTouch NCR5942LCDMonitor NCR5953DynaKey
Seethespecificsectionslaterinthischapterforcableconnections. TheCustomerDisplayPostispresent(ineitherthefrontorback)inall configurations,exceptwhendualtouchscreensareused.Installthe postwithpanheadscrews(4). Note: AFillerCapisavailableforwhenthereisnoCustomerDisplay.

Filler Cap for No Customer Display Configuration
Customer Diaplay Post
20637
2-14
Installing a CRT Operator Display

1. InstalltheCRTBaseSupportineitherthefrontorback)oftheSheet MetalUndercarriagewithpanheadscrews(4).
CRT Base Support
20643
2-15
2. InstalltheCabinetDisplayArmontotheCRTBaseSupport. 3. InstalltheOperatorDisplay. a. RoutethedisplaycablesdownthroughtheCabinetDisplay Arm,CRTBaseSupport,anddownthroughtheholeinthe rearofthebase. b. InsertthedisplayintotheOperatorDisplayArm. c. SnaptheDisplayArmCoverontotheCabinetDisplayArm.
Display Arm Cover
Cabinet Display Arm
20709
2-16
d. ConnecttheCRTDataCabletotheVGAconnector. e. ConnecttheACPowerCabletotheACConvenienceconnector.
E RS232/C RS232/D
Mic Audio Out
24V
RS232/A
RS232/B
VGA
DVI-1
Parallel
LAN
PS/2
AC Power
Data
19747a
2-17
Installing an NCR 5964/5953/5942 Operator Display

TheNCR5964,5953,and5942usethesamemount.Onlythe5942is discussedinthissectionbuttheprimarydifferencesareincable connections,whicharecovered. 1. RemovetheLeftandRightPivotHousingsfromtheDisplayArm.
Screws (2), Phillips Hex Washer, 6-32 x 0.25, Black
Right Pivot Housing
Left Pivot Housing 7458 Integrated Display Arm Assembly w/Tilt Swivel
20500a
2-18
2. RemovetheClampKnobtodisassemblethemountassembly. 3. InstalltheDisplayArmPostontotheSheetMetalBasewith screws(4).

Clamp Knob
Cabinet Display Arm
Display Arm Post
20712
2-19
4. InstalltheDisplayArmAssemblyontothebackoftheOperator Display(4screws).
Operator Display (NCR 5942 Shown)
20713
5. ReplacetheLeftandRightPivotHousingsontheDisplayArm.
2-20
6. InsertthedisplayassemblyintotheDisplayArmPost. 7. InstallthewasherandClampKnob.
20714
8. TiltthedisplayupandroutethecablesdownthroughtheOperator DisplayArmanddownthroughtheholeintherearofthebase. 9. InsertthedisplayintotheOperatorDisplayArm.
2-21
Installing the Integrated Customer Display

1. RoutethedisplaycablesdownthroughtheCustomerDisplayBase andthendownthroughtheholeintherearofthebase. 2. InsertthedisplayintotheCustomerDisplayBase.
2 x 20 Customer Display
20715
2-22
3. InstalltheDisplayCaps.
Left Display Cap Cable Cover
Right Display Cap
20716
4. InstalltheCableCoverbysnappingthebottomontotwopinsin theCableShroudandthenlatchingitclosed.
2-23
Installing an NCR 5964 12.1-Inch Touch LCD

TheNCR5964servesbothastheinputdeviceandoperatordisplay.
19429
Note: APCkeyboardisrequiredtoconfigurea596412.1InchTouch LCD. Thefollowingillustrationsshowthecableconnectionsforthe5964and theRealPOS80c.Therearetwocablesrequired. DVICableprovidesthevideointerfacetothe5964. RS232YCableprovidesaserialinterfaceandpowertothe5964. Italsoconnectsthe5964PS/2keyboardconnectortotheterminal, whichprovidesaninterfaceforthewedgecontroller(MSR,PS/2 Keyboard,Scanner,ToneSpeaker).
2-24
DVI Connections
ConnectthecabletotheDVIConnectoronthe5964displayand RealPOS80cterminal.
E RS232/C RS232/D
Mic Audio Out
24V
RS232/A
RS232/B
VGA
DVI-1
Parallel
LAN
PS/2
DVI
DVI
497-0422831 - 1.0 m (1416-C723-0010) 497-0422832 - 4.0 m (1416-C723-0040)
19815
2-25
RS-232 Connections
1. ConnecttheYcabletooneofthePoweredRS232portsandtothe PS/2connectorontheRealPOS80cterminal. 2. ConnecttheotherendoftheYCabletotheRS232connectoron the5964display.
E RS232/C RS232/D
Mic Audio Out
24V
RS232/A
RS232/B
VGA
DVI-1
Parallel
LAN
PS/2
PS/2
Powered RS-232 Ports (A, D, or C)

RS-232
497-0422833 - 1m (1416-C725-0010) 497-04228324 - 4m (1416-C725-0040)
19813
2-26
Installing a 5942 12.1-Inch LCD Monitor

The5942isconnectedthroughtheVGAconnector.Itreceivespower fromaDCpowersupply.
VGA
Power
VGA
USB
E RS232/C RS232/D
Mic Audio Out
24V
RS232/A
RS232/B
VGA
DVI-1
Parallel
LAN
PS/2
19819a
1. ConnecttheLCDCabletotheVGAconnectorsonboththe5942 monitorandRealPOS80cterminal. 2. ConnectthepowertothedisplaybyeitherconnectingtheDC PowerSupplytotheDCPowerconnectoronthe5942andtoa standardACoutlet,asshownintheillustrationabove.Or,connect the12VUSBPowerCabletothemonitorandoneofthe12VUSB portsonthe7456.
2-27
Installing a 5953 DynaKey
17089
The5953DynaKeyisacombineddisplayandkeyboarddevice.Itcan beinstalledinthefollowingconfigurations: Integratedinthe7456 5953F022RemoteTableTopMount 7401K533WallMount 5952K024CheckstandMountw/Base 5953K023CheckstandMount
Therearetwotypesofinterfacemodelsofthe5953DynaKey.For installationinformationforeach,refertotheirrespectiveUserGuides. NCRRealPOS5953USBDynaKeyUsersGuide(B00500001457) NCRRealPOS5953PS/2DynaKeyUsersGuide(B00500001161)
2-28
Installing a 5952 DynaKey
14135
The5952WedgeDynaKeyisacombineddisplayandkeyboarddevice. Itcanbeinstalledinthefollowingconfigurations: Integratedinthe7456 5953K032RemoteTableTopMount 5964K032CheckstandMount
ForinstallationinformationrefertotheNCR5953WedgeDynaKey UsersGuide(BD201370A).
2-29
Installing an NCR 5982 5-Inch Operator Display

The59825InchOperatorDisplayisa640x480LCDwithabacklight (notadjustable),contrastcontrolknob,andkeyboardmount.
19744
Installing the PCI LCD Board (5952-052)

Beforethe5982Displaycanbeconnected,thePCILCDboard(5952 K052)mustbeinstalledintheterminal. 1. PowerthesystemOFF. 2. SetSW1toselectPanel4(seechartonnextpage).
Panel Select Switch (SW1) Keyboard Header Connector (for optional internal harness)
Power Harness Connector
LCD Connector PS/2 Keyboard Connector (Keyboard Adapter Cable)
VGA BIOS
15376
2-30
P1
P2
P3
Function
OFF OFF OFF OFF ON ON ON ON
OFF OFF ON ON OFF OFF ON ON
OFF ON OFF ON OFF ON OFF ON
Panel8(ColorDSTN) Panel7(MonoSTN) Panel6(ColorTFT) Panel 5(Unused) Panel4(5in.Mono) Panel3(Unused) Panel2(Unused) Panel1(Unused)
3. InstallthePCILCDBoardintooneofthePCIslotsintheterminal. Caution: UsecaretonotdamagetheSpeakerorKeyboardHeader connectorsontheMotherboardduringcardinstallation.
Connecting the 5982 Display to the Terminal

1. UnplugACpower. 2. LocatetheDisplayMountwithin4metersofthehostterminal. 3. ConnecttheDisplayCabletotheLCDconnectorontheterminal.
E RS232/C RS232/D
Mic Audio Out
24V
RS232/A
RS232/B
VGA
DVI-1
Parallel
LAN
PS/2
LCD
19831
2-31
Installing a Secondary CRT Display (Dual Display)

The7458supportsadualdisplayconfiguration,consistingofany combinationofthefollowingdisplaydevices: NCR5953DynaKey NCR5942LCDMonitor NCR5964TouchLCD
7452K41915InchColorCRT 7452K4049InchMonoCRT 7452K3099InchMonoCRT
Installing the Hardware

TheNCR7456requireseitheranATIorC&TPCIcardtosupportdual display/multimonitor.Thefollowingaretheconfigurationoptions available. Config. ID A OperatorDisplay K593K152SVGAPCILCD Adaptercard (69000chip) B 5952K052VGALCD Adaptercard (65550chip) VIASVGALCD/CRTor DVILCD(Motherboard) (VIAVT8601) CustomerDisplay VIASVGALCD/CRTor DVILCD(Motherboard) (VIAVT8601) VIASVGALCD/CRTor DVILCD(Motherboard) (VIAVT8601) 7456K350PCIVGA AdapterCard (ATIRageXL)
2-32
Supported Configurations by Operating System

Operating System Dual Display Configuration Supported
DOS Windows98 WinNT4.0 Windows2000 WindowsXPe Linux WindowsCE
A,B Notsupported Notsupported A,B,C A,B,C C Notsupported
Possible Dual Display Hardware Configurations

Operator Display Configuration Display Model Connected to Display Model Customer Display Connected to
595312.1In. DynaKey(PS/2)
5953K152SVGA Adapter (69000chip) 5952K052VGA Adapter (65550chip) VGAconnector onMotherboard
594212.1In.Color LCDor 15In.ColorCRT (7452K419) 594212.1In.Color LCDor 15In.ColorCRT (7452K419) 15In.ColorCRT (7452K419) or 9In.MonoCRT (7452K404/K309)
VGAconnectoron Motherboard
595210.4In. DynaKey(PS/2)
VGAconnectoron Motherboard
15In.ColorCRT (7452K419) Or 9In.MonoCRT (7452K404/K309)
7456K350VGA Adapter (ATIRageXL)
2-33
Operator Display Configuration Display Model Connected to Display Model
Customer Display Connected to
594212.1In.Color LCD
VGAconnector onMotherboard
15In.ColorCRT (7452K419) or 9In.MonoCRT (7452K404/K309)
596412.1In. TouchscreenLCD
DVIconnectoron 15In.ColorCRT Motherboard (7452K419) or 9In.MonoCRT (7452K404/K309)
595312.1In. USB/DVIDynaKey
DVIconnectoron 15In.ColorCRT Motherboard (7452K419) or 9In.MonoCRT (7452K404/K309)
Installing the Displays

1. InstalltherequiredPCIAdapterCardforthedualdisplay configurationyouwillbeusing. TheCRTscanreceivepowerfromeithertheAccessoryAC connectorontheterminalorfromastandardACoutlet(which requiresanACadaptercable;1416C5080040). 2. ConnecttheappropriatemonitorcabletothePCIAdapterCard. 3. Connectthemonitorpowercabletotheappropriatepowersource. IfSecondaryDisplayisaCRT,connectthepowercabletoa standardACoutlet,usinganACadaptercable. 4. ConnecttheothermonitortotheVGAorDVIconnectoronthe motherboard(asindicatedinthetableabove).
2-34
5. ConnectthemonitorsACPowerCordtotheCRTACPower connectoronthebackofthechassisortoastandardACoutlet, usinganACadaptercable.
E RS232/C RS232/D
Mic Audio Out
24V
RS232/A
RS232/B
VGA
DVI-1
Parallel
LAN
PS/2
PCI LCD Card AC Power CRT
19914
6. VerifytheVideoDisplaysettingsarecorrectintheBIOS. DualDisplayconfigurationsrequirethattheplugincardbe definedastheSecondaryDisplay.ThePrimaryvideosettinginthe BIOSmustbesettoAGP.(PCIisthePrimaryvideodefault setting.)Therefore,youmustphysicallymodifythisBIOSsetting whenusingdualdisplays.
2-35
Configuring the Software for Dual Display

VerifythattheappropriatedriversareinstalledandthattheOperating Systemisconfiguredtorundualdisplays(multimonitor). FordualdisplayonDOSsystems,customDualDisplayDriversare requiredtopermittheapplicationtoswitchoutputfromonedisplayto theother.ThesedriversarefoundontheCustomerInformationDisplay (CID)DriverforDOS,WIN3.1,Win95LPIN(G37008280000). Foradditionalsoftwareinstallationinformation,seetheCustomer InformationDisplay(DualDisplay)UsersGuide,(BD201431B).
2-36
Installing an NCR 5972 Remote Customer Display

TherearetwomodelsoftheNCR5972RemoteCustomerDisplay: DesktopModel TallPostModel
Desktop Model
16-Inch Post
20448
1. LocatetheDisplayMountwithin4meters(13ft.)ofthehost terminal. 2. Determineifthecableshouldberouteddownthroughthe mountingsurfaceorifitshouldberunontopofthesurface.Drilla holeifnecessary.
2-37
3. HighPostMount:IfyouareinstallingHighPostmodelsecurethe MountingPlatewithscrews(4)thatareprovided.
Mounting Plate 4.06 mm (0.160 in.) Diameter
7.6 cm (3.0 in.)
14622
1. ConnecttheDisplayCabletoapoweredRS232connectoronthe terminal.
E RS232/C RS232/D
Mic Audio Out
24V
RS232/A
RS232/B
VGA
DVI-1
Parallel
LAN
PS/2
Powered RS-232 Ports (A, D, C)
19807
2-38
Installing an NCR 5973 Remote Customer Display
Desktop Model
16-Inch Post
20448
1. LocatetheDisplayMountwithin4meters(13ft.)ofthehost terminal. 2. Determineifthecableshouldberouteddownthroughthe mountingsurfaceorifitshouldberunontopofthesurface.Drilla holeifnecessary.
2-39
3. HighPostMount:IfyouareinstallingHighPostmodelsecurethe MountingPlatewithscrews(4)thatareprovided.
Mounting Plate 4.06 mm (0.160 in.) Diameter
7.6 cm (3.0 in.)
14622
Customer Display Cable Connections

ConnecttheDisplayCabletotheParallelconnectorontheterminal.
2-40
Chapter 3:
Setup
Introduction
ThischapterdescribeshowtoconfiguretheBIOSoptions. AnexternalalphanumerickeyboardisnotrequiredtoruntheBIOS CMOSSetupUtility,butakeyboardmakesthesetupeasier. TheSetupMenusinthischapterreferenceNCRRealPOS80c/7458 BIOS,Version3.0.2.2.
Entering Setup Using a Keyboard

1. Applypowertotheterminal. 2. PresstheF2keywhenyouseetheNCRlogodisplayed. Note: SetupcanalsobeenteredfromtheBootMenuthatis displayedwhenyoupressESCduringPOST.
How to Select Menu Options

Thefollowingkeyboardcontrolsareusedtoselectthevariousmenu optionsandtomakechangestotheirvalues. Usethearrowkeystoselect(highlight)optionsandmenuscreens. Usethe+and(orF5andF6)keystochangefieldvalues. Toviewhelpinformationonthepossibleselectionsforthe highlighteditem,pressF1. Tosavethechanges,movethecursortotheExitMenu,selecteither SaveChanges&ExitorSaveChanges,andpress[Enter].
3-2
Chapter 3: Setup
Restoring Factory Settings

Toresetallvaluestotheirdefaultsettingsforthecurrentscreen,press F9.TheterminalautomaticallyloadstheBIOSdefaultvalues. ToresetallBIOSsettingstotheirdefaultsettingsgototheExitmenu, pressF9,selecteitherSaveChanges&ExitorSaveChanges,andpress [Enter]. SeetheBIOSDefaultSettingssectionlaterinthischapterforthepre installedSetupdefaults.
Special DynaKey Keypad Mode

IfyourTerminalisconfiguredwithaDynaKeyorTouchScreen modulerefertothefollowingsectionsthatdiscussspecialkeypad considerations.Otherwise,proceedtotheConfigurationSetup Proceduressection. ManyoftheTerminalsetuproutinesrequirekeysthatarenotpresent intheregularDynaKeykeypadlayout(suchastheESCand.0END keys).AlthoughtheDynaKeyhasaPCkeyboardconnector,aPC keyboardmaynotbereadilyavailabletotheoperator. Note: NosetupisrequiredfortheDynaKeymoduleitselfat installationunlessthefactorydefaultconfigurationneedschanging. TheoperationalparameterscanbechangedusingtheWedge ConfigurationUtility(G37007010000)disketteorthe7452Diagnostics andBIOSImages(4970406703)diskette. TousetheDynaKeywithoutaPCkeyboardattachedtorunthe Terminalsetuproutines,youmustplaceitintheSpecialDynaKey KeypadMode.Thismodereplacesthenormalkeypadlayoutand functionkeyswithspecialkeyassignmentsthatarerequiredtorun setup.Toenterthespecialmode,pressthe7and9keyssimultaneously duringPOSTdiagnostics.
Chapter 3: Setup
3-3
Note: The7and9keysmustbetheFIRSTkeyspressedduring/aftera powerup,otherwisethekeypadentersthenormallayout. Thefollowingkeylayoutisactiveinthespecialmode.

1 26 2 3
F1 F1
4 5 6
27
F2 F2
7 8 9
28
Tab
29 10 11
End
12 13
7
30 14 15
8
16
9
17
ESC
4
31 18 19
5
20
6
21
1
32 22 23
2
24
3
25
0
33 34 35
Del
CR
14419
3-4
Chapter 3: Setup
Normal DynaKey Keypad Operating Mode

AfterrunningsetuptheDynaKeycanberesettothenormalmodeby rebootingorbypressingthe7and9keyssimultaneously.Thenormal keypadlayoutisshownbelow.
1 26 Shift-F1 2 Shift-F2 5 Shift-F4 Shift-F5 6 Shift-F6 3 Shift-F3
F1
4 27
F2
28 7 8 Shift-F7 Shift-F8 9 Shift-F10
F3
29 10
11
12
13
F4
30 14
7
15
8
16
9
17
Cntl-F1
F5
4
18 19
5
20
6
21
Cntl-F2
31
F6
32
1
22 23
2
24
3
25
Cntl-F3
F7
33
0 F8
34
Shift-F9 35
CR
12389
Chapter 3: Setup
3-5
Disabling Resources
ResourcesthataredisabledintheBIOS(IRQsforCOMports/onboard LAN/secondaryIDE)arestilldetectedandinstalled(sometimes partially)inWindows.Therecoursesareactuallyavailable.
BIOS Default Values Main Menu

System Time System Date Legacy Diskette A: IDE Primary Master
(variable) (variable) 1.44/1.25MB3 [Auto] (variable) (variable) (variable) [Enabled] [Disabled] FPIO4/DMA21 [Mode5] Disabled
TotalSectors: MaximumCapacity: MultiSectorTransfers: LBAModeControl: 32BitI/O: TransferMode: UltraDMAMode: SmartMonitoring:
3-6
Chapter 3: Setup
IDE Primary Slave
[Auto] [Auto] [Disabled] [Disabled] [Disabled] [Standard] [Disabled] Disabled [Auto] [Auto] [Disabled] [Disabled] [Disabled] [Standard] [Disabled] Disabled
Type: MultiSectorTransfers: LBAModeControl: 32BitI/O: TransferMode: UltraDMAMode: SmartMonitoring:
IDE Secondary Master
Chapter 3: Setup
3-7
IDE Secondary Slave
[Auto] [Auto] [Disabled] [Disabled] [Disabled] [Standard] [Disabled] Disabled [Enabled] [Enabled]
Memory Shadow
SystemShadow: VideoShadow:
3-8
Chapter 3: Setup
Memory Cache
[Enabled] [WriteProtect] [WriteProtect] [WriteBack] [WriteBack]
MemoryCache CacheSystemBIOSarea CacheVideoBIOSarea CacheBase(0512k) CacheBase(512640k)
CacheExtendedMemoryArea: [WriteBack] CacheA000AFFF: CacheB000BFFF: CacheC800CBFF: CacheCC00CFFF: CacheD000D3FF: CacheD400D7FF: CacheD800DBFF: CacheDC00DFFF: CacheE000E3FF: CacheE400EBFF: CacheEC00EFFF: [Disabled] [Disabled] [Disabled] [Disabled] [WriteProtect] [WriteProtect] [WriteProtect] [WriteProtect] [WriteProtect] [WriteProtect] [WriteProtect] 640KB (variable)
System Memory Extended Memory
Chapter 3: Setup
3-9
Advanced Menu
PCI Configuration PCI Device, Slot #1 (Upper)
[Enabled] [Enabled] [0040h] [Enabled] [Enabled] [0040h] [Enabled] [Enabled] [0040h] [Enabled] [Enabled] [0040h]
OptionROMScan EnableMaster LatencyTimer
PCI Device, Slot #2 (Medium)
PCI Device, Slot #3 (Lower)
PCI Device,Slot #4 (on Motherboard)
3-10
Chapter 3: Setup
Advanced Chipset Control
AGPRate: ApertureSize: FrameBufferSize: PCIDelayTransaction: ReadaroundWrite ConcurrentPCImaster/Host Operation:
[2X] [16M] [4M] [Enabled] [Enabled] [Enabled]
DefaultPrimaryVideoAdapter: [PCI]
I/O Device Configuration Serial port A:
[Enabled] [3F8] [IRQ4] [Enabled] [2F8] [IRQ3] [Auto] [ECP] [Enabled] [Enabled] [3E8] [IRQ10]
BaseI/Oaddress: Interrupt:
Serial port B:
Parallel port:
Mode
Floppy disk controller: Serial port C (Powered):
Chapter 3: Setup
3-11
Serial port D (Powered):
[Enabled] [2E8] [IRQ11] [Enabled] [238] [IRQ12]
UPS Serial:
On Chip Multi-function Device
OnChipUSB2Device: OnboardLegacyAudio: SoundBlaster: MPU401: Joystick: ModemDevice:

Hardware Monitor
[Enabled] [Enabled] [Disabled] [Disabled] [Disabled] [Disabled] 1.7V(Celeron);1.75V(PIII) (+0.04V,0.8V) 2.5V+/5% 3.22V 4.94V 11.52V 37oC/98oF 27oC/80oF 6241(Varies)
Vcore V(2.5) V(3.3) V(5) V(12) CPUTemp. SystemTemp. CPUFanSpeed
3-12
Chapter 3: Setup
Multiple ROM
[Disabled] [Enabled] [Disabled] [Enabled] [Disabled] [Disabled] [Disabled] [Disabled] [Disabled] [Both] [Enabled] IfDisabled,thisremainsEnabled duringPOSTtopermitkeyboard usage.ThenreturnstoDisabled.
MSDOSMemoryDump OnboardPXELAN ParallelCDROMBoot OnboardLANUNDI OnboardSLPLAN SelectableROM6 SelectableROM7 SelectableROM8

PS/2 Mouse Local Bus IDE adapter: Legacy USB Support:
Large Disk Access Mode: Installed OS: Reset Configuration Data: Power up Display: QuickBoot Mode: Floppy check: Summary screen: Beep Error Codes: Continuous Post: Boot Menu Retry
[DOS] [Other] [Yes] [Logo] [Enabled] [Disabled] [Enabled] [Off] [Disabled] [Keyboard]
Chapter 3: Setup
3-13
Security Menu
Supervisor Password Is: User Password Is: Set Supervisor Password Set User Password Diskette access: Password on boot:
Clear Clear [Enter] [Enter] [Supervisor] [Disabled]
Power Menu
Power Savings: Idle Mode: Standby Timeout: Auto Suspend Timeout: Suspend Mode: Resume On Modem Ring: Resume on Time: Power Button: Reset Switch: AC Power Default On: Warm Boot: Throttling Duty Cycle:
[Disabled] [Off] [Off] [Off] [Suspend] [Off] [Off] [Immediateoff] [Reset] [Auto] [Disabled] [50%]
Boot Sequence
Removable Drives Hard Drive CD ROM Drive MBA UNDI (Bus 0 Slot13)
3-14
Chapter 3: Setup
Chapter 4:
Operating System Recovery
Introduction
ThischapterdiscussesproceduresonhowtorecovertheOperating SystembyusingtheCDROMdrive.Thesoftwareisdistributedon bootableCDROMmedia.Thedriversthatarenecessarytorunthe CDROMaretemporarilyinstalledduringboot. Note: ItispossibletoperformaBIOSupdateusinganetwork connection.RefertotheNCRFitClientSoftwareUsersGuide, (B00500001235)forinformationaboutthatprocedure. Caution: WhenperforminganOSrecoveryfromalargersource image(largerdisk)toasmallerdestinationdisk,youmustuseaspecial procedure(seetheOSRecoveryfromaLargerDiskImagesection).
Prerequisites
ThefollowingarerequiredinordertoperformanOSrecoveryfroma CD. BootableCDROMdrive(internalorexternal) Keyboard CDcontainingOperatingSystemimage
4-2
Chapter 4: Operating System Recovery
Connecting an External Backpack CD-ROM Drive

IfyourterminalcontainsanintegratedCDROM,skiptostepthree. Note: TheMicroSolutionsBackPackCDROMSeries5orlateris required. 1. ConnecttheexternalCDROM(2336K024)drivetotheParallel connectorontheterminal.
E RS232/C RS232/D
Mic Audio Out
24V
RS232/A
RS232/B
VGA
DVI-1
Parallel
LAN
PS/2
Parallel Connector
PCI LCD Card Power Supply AC Outlet
Parallel Connector
19816
2. ConnectthePowerSupplytotheCDROMandtoanACoutlet.
4-3
Updating Procedures
1. Applypowertotheterminal. 2. PressF2atthescreenprompttoenterSetup. 3. IntheAdvancedmenu,selectI/O Device Configuration. 4. VerifythattheLPT 1 ModeissettoECP. 5. GobacktotheAdvancedmenu,selectMultiple ROM Menu. 6. SettheParallel CD-ROM BoottoEnabled. 7. IntheBootmenu,setthebootsequencetobootfromCD-ROM first. 8. IntheExitmenu,selectSave Changesandreboot. 9. OpentheCDROMdrawerandsnaptheCDcontainingthe operatingsystemimageontothespindle.
Windows 2000 Windows XPe Windows NT DOS
D37005360100 D37005700100 D37005640100 D37005340100
Closethedrawer. Astheterminalreboots,youshouldseeamessageduringboot indicatingthattheCDROMhasbeenrecognized: FollowtheDOSscreenprompts.Aftereachentryyouareaskedto confirmyourinput.Youcanuse1oryforYes,2ornforNo. 10. Enterwhetherornotyouwanttoperformdiskverification. (AnsweringYestakestwiceaslong,butisrecommended.)
4-4
11. IfYesisselected: TheGhostsoftwareverifieswriteoperationsandhandlesbad FATclusters. TheGhosterrorfile(GHOST.ERR)isdisplayedbefore rebooting.
12. IfNoisselected: TheGhosterrorfileisdisplayedbeforerebootingonlyifGhost aborts. Caution: Iftheerrorfileisdisplayed,thebatchfilepausesfor userinputbeforerebooting.YoumayuseCtrlCtocancelout ofthebatchfileifyouwanttoseetheerrorfileagain,but nothingshouldbedonethatwritestotheharddiskbefore rebooting.GHOST.ERRisontheRAMdiskandisloston reboot. 13. Selectwhichtypeofrecoveryyouwanttoperformfromthenext menuandpress[ENTER](normallyoption#1). Redoentirediskwiththefirstpartitionthesamesize. RedothefirstOSpartition. RedothesecondOSpartition. TheGhostsoftwarethenbeginsthediskrecoveryfromtheCD.It displaysaprogressbarandgivesyouanestimatehowlongtheprocess shouldtake. Note: SomeOperatingSystemsoccupymorethanoneCD.Youare askedtoinsertthenextCDatthepropertime. Whentherecoveryprocessiscompleted,theharddiskhasbeen restoredtoitspreinstalledcondition,asoriginallyreceivedfromthe factory. 14. RemovetheCDfromthedrive.
4-5
15. EnterSetupwhentheterminalrebootsandresettheParallel CD-ROM BoottoDisabled. 16. ExitSetupandSave Changes.
Completing the OS Installation (Windows 2000)

Thesystemautomaticallyrebootswhentheimagerecoveryiscomplete andstartsthesoftwareinstallation.Thisinstallationalsoinstallsmost oftheadditionalsoftwareanddriversthatareincludedinthedisk image.Completetheinstallationasfollows. 1. Acceptthelicenseagreement. 2. EntertheUserNameandOrganization. 3. EntertheComputerNamefortheclient. 4. EntertheAdministratorsAccountPassword(optional) 5. Loginwhenpromptedafterthereboot. 6. RuntheTouchWarecalibrationfromtheDesktopicon(ifusinga touchscreen).
Completing the OS Installation (Windows NT 4.0)

Thesystemautomaticallyrebootswhentheimagerecoveryiscomplete andstartsthesoftwareinstallation.Thisinstallationalsoinstallsmost oftheadditionalsoftwareanddriversthatareincludedinthedisk image. Note: Themouseportisdisabled.Youmustusethekeyboardto completetheinstallation.Themousecanbeenabledlater.
4-6
Completetheinstallationasfollows. 1. Press[ENTER]tostartWindowsNTSetup. 2. EntertheUserNameandOrganization. 3. EntertheComputerNamefortheclient. 4. EntertheAdministratorsAccountPassword(optional) 5. Press[ENTER]toreboot. 6. Loginwhenprompted. 7. RuntheTouchWarecalibrationfromtheDesktopicon(ifusinga touchscreen).
Completing the OS Installation (Windows EXe)

Thesystemautomaticallyrebootswhentheimagerecoveryiscomplete andopensattheWelcomescreen.
Completing the OS Installation (DOS)

Thesystemautomaticallyrebootswhentheimagerecoveryiscomplete andopensattheDOSC:\prompt.
4-7
Gold Disk Contents

ThissectiondescribesthecontentsofeachoftheGoldDiskImages, includingalltheadditionsandchangesthatwereinstalledontopof thegenericoperatingsystem.
NCR 7456/58 Windows 2000 Operating System Recovery Software

(LPIN: D370-0536-0100)
TheNCR7456/58Windows2000OperatingSystemRecoverySoftware providesthemeansofrestoringtheoperatingsystemtotheterminal harddisktothepreinstalledstateasshippedfromthefactory.
Installed Software:
MicrosoftWindows2000Professionalw/SP3 MicrosoftInternetExplorer6.0SP1(6.0.2800.1106SP1) VIATechVideo(6.13.10.3137) VIAAC97Audio(5.12.01.3811) NationalSemiconductorLAN(5.00.135.21) NCRSYSM(3.0.4.12) WindowsInstaller(2.0) UDMA4in1(4.43) BackpackCDRomavailable(3.02) MicroTouchavailable(5.64) EdgeportUSBavailable(2.20) C&TVideoavailable
4-8
Software Drivers
Thefollowingdriversarenotinstalledautomatically,butcanbe installedfromtheirrespectivelocations(Readmefilesexistinthese locations,aswell): BackpackCDROM C:\Install\Drivers\CDROM MicroTouch EdgeportUSB C&TVideo C:\Install\Drivers\Touch C:\Install\Drivers\USB C:\Install|Drivers\Video
Special Settings
Furthermore,thefollowingsettings/revisionsareconfigured: PreinstalledW2KtoincludetheProductIDNumber(PID) PlacedtheGoldDrivePartNumber,DateCreated,LPIN,and ReleaseinRegistryunder: HKey-Local_Machine\Software\NCR\Gold Drive RanSysprep,usingsysprep.infandsysprep.bat,sothatthemini installationrunsoninitialbootwiththefollowingparameters: AutomaticallyincludePID EstablishedaFAT32primarysystempartitionthatfillstheentire drive IncludednecessaryOScabfilesinC:\Install MadeSP3folderavailableinC:\Install(installed) EnabledDMA Setcolorto16bit SetmonitorshutofftoNever AddedSNMP,settomanual AddedregistryvalueforOrinocoPCMCIAdriver:
HKLM\System\CurrentControlSet\Services\PCMCIA\ Parameters\DisableIsaToPciRouting DWORD Value = 0
4-9
Note: ThisproductshouldonlybeusedonNCR7458terminalswith aMicrosoftWindows2000license.
Recommendation
Foreachoperatingsystem,NCRstronglyrecommendsthatanydrivers placedintheC:\Install directorybeleftintactforthepurposes ofservicingandmaintainingthesystem.Ifyouareusingthis informationinordertobuildyourownoperatingsystemimageand notusingNCRsprovidedOSRecoveryimageasabaseimage,we recommendthatalldriversthatareinstalledbeplacedinasimilar C:\Installdirectoryforsupport.
4-10
NCR 7456/58 Windows NT 4.0 Operating System Recovery Software

(LPIN: D370-0564-0100)
TheNCR7456/58WindowsNT4.0OperatingSystemRecovery Softwareprovidesthemeansofrestoringtheoperatingsystemtothe terminalharddisktothepreinstalledstateasshippedfromthe factory.
Installed Software:
MicrosoftWindowsNTWorkstation4.0w/SP6a MicrosoftInternetExplorer6.0SP1(6.0.2800.1106SP1) VIATechVideo(4.0.00.3125) VIAAC97Audio(4.03.00.3140) NationalSemiconductorLAN(4.00.135.21) NCRSYSM(3.0.4.12) WindowsInstaller(2.0) UDMA4in1(4.43) BackpackCDRomavailable(2.04) MicroTouchavailable(5.64) EdgeportUSBavailable(2.20) C&TVideoavailable
Software Drivers
Thefollowingdriversarenotinstalledautomatically,butcanbe installedfromtheirrespectivelocations(Readmefilesexistinthese locations,aswell): BackpackCDROM C:\Install\Drivers\CDRom MicroTouch EdgeportUSB C&TVideo C:\Install\Drivers\Touch C:\Install\Drivers\USB C:\Install|Drivers\Video
4-11
Special Settings
Furthermore,thefollowingsettings/revisionsareconfigured: PreinstalledNTtoincludetheProductIDNumber(PID) PlacedtheGoldDrivePartNumber,DateCreated,LPIN,and ReleaseinRegistryunder: HKey-Local_Machine\Software\NCR\Gold Drive RanSysprep,sothattheminiinstallationrunsoninitialbootwith thefollowingparameters: AutomaticallyincludePID Establisheda2GBFAT16primarysystempartition EstablishedasecondaryNTFSpartitionthatfillstheremainderof thedrive IncludednecessaryOScabfilesinC:\Install MadeSP6afolderavailableinC:\Install(installed) MadeI386folderavailableinC:\Install InstalledMSSNMP,settoManual ReplacedthestandardEULAwiththeNCRspecificEULA. TerminalCheck.exeinRunregistrytodeterminecorrecthardware platform(otherwiseitwillshutdown) HideMSsplashscreenbyadding/noguibootparametertoboot.ini SerMousedevicedisabled Added/noserialmicetoboot.ini Setresolutionto800x600 Setcolorsto65536 DisabledMouClassservice
Note: ThisproductshouldonlybeusedonNCR7458terminalswith aMicrosoftWindowsNT4.0license.
4-12
Recommendation
Foreachoperatingsystem,NCRstronglyrecommendsthatanydrivers placedintheC:\Install directorybeleftintackforthepurposes ofservicingandmaintainingthesystem.Ifyouareusingthis informationinordertobuildyourownoperatingsystemimageand notusingNCRsprovidedOSRecoveryimageasabaseimage,we recommendthatalldriversthatareinstalledbeplacedinasimilar C:\Installdirectoryforsupport.
4-13
NCR RealPOS 80/80c Windows XPe Operating System Recovery Software (LPIN: D370-0570-0100)
TheNCRRealPOSWindowsXPeOperatingSystemRecoverySoftware providesthemeansofrestoringtheoperatingsystemtotheterminal harddiskofaNCRRealPOS7456terminal.Thebootstrapprogram (di_natl.bsd)anddiskrecoverybootimage(di_natl.bid)are downloadedtothetargetterminaloverthenetworkandrestoresthe harddisktothepreinstalledstateasshippedfromthefactory.
Installed Software:
MicrosoftWindowsXPew/SP1 VIATechVideodriverinstalled(6.13.10.3137) NationalSemiconductorLANdriversinstalled(5.1.135.21) NCRSYSMdriverinstalled(3.0.4.12)
Software Drivers
Thefollowingdriversarenotinstalledautomatically,butcanbe installedfromtheirrespectivelocations(Readmefilesexistinthese locations,aswell): BackpackCDROM MicroTouch EdgeportUSB C:\Install\Drivers\CDRom C:\Install\Drivers\Touch C:\Install\Drivers\USB C:\Install\Drivers\Camera
Watchport/VCamera
Special Settings
Furthermore,thefollowingsettings/revisionsareconfigured: PreinstalledXPetoincludetheProductIDNumber(PID) PlacedtheGoldDrivePartNumber,DateCreated,LPIN,and ReleaseinRegistryunder:
HKey-Local_Machine\Software\NCR\Gold Drive
4-14
EstablishedaNTFSprimarysystempartitionthatfillstheentire drive InstalledVia4in1Driverset(4.43) InstalledViaVideoDriver(6.13.10.3137) Setvirtualmemoryto128 AddedNetSetUp.exetoRunOnceregistry AddedNCRspecificEULA
Note: ThisproductshouldonlybeusedonNCRRealPOS80/80c terminalswithaMicrosoftWindowsXPelicense.
Recommendation
Foreachoperatingsystem,NCRstronglyrecommendsthatanydrivers placedintheC:\Install directorybeleftintactforthepurposes ofservicingandmaintainingthesystem.Ifyouareusingthis informationinordertobuildyourownoperatingsystemimageand notusingNCRsprovidedOSRecoveryimageasabaseimage,we recommendthatalldriversthatareinstalledbeplacedinasimilar C:\Installdirectoryforsupport.
4-15
OS Recovery from a Larger Disk Image

ThefollowingprocedureshouldbeusedtorestoreanOperating Systemwhenthedestinationdiskissmallerthanthesourceimage(i.e. OSRecoverywasmadeona10GBsourcedisk,butisbeingrecovered ona4.3GBdrive). 1. Bootthesystem. YoushouldseeamessageduringbootindicatingthattheCDROMhas beenrecognized:
Micro Solutions BACKPACK CD-ROM v0.3 . . . Booting from BACKPACK CD Starting MS-DOS
2. FollowtheDOSscreenprompts.Aftereachentry,youareaskedto confirmyourinput.Youcanuse1oryforYes,2ornforNo. 3. EnterNoattheDisk verificationquestion. 4. Selectwhichtypeofrecoveryyouwanttoperformfromthenext menu(normallyoption#1). Redoentirediskwiththefirstpartitionthesamesize. RedothefirstOSpartition. RedothesecondOSpartition. 5. AtthePressanykeytocontinuedialogbox,press[CTRL]-Ctoabort theprocess.WhenaskedTerminate batch job? AnswerY. 6. Fromthecommandprompt,changetodriveZ,whichisthe locationoftheGhostsoftware(CDROMdrive). 7. RuntheGhostcommand. Ghost.exe 8. PressEnter.
4-16
9. SelectLocalDiskFrom ImageandpressEnter. 10. ThedirectorythatGhostisnowlookinginshouldbeZ:(ifnot, switchtoZ).SelecttheFile name to load image fromfile (nnnnnnn.gho)andpressEnter. 11. SelecttheLocal destination driveandpressEnter. 12. Setthesizeofthefirstpartition(whichisFAT16)to2GB. Inordertodothisyoumayneedtocleartheamountfromthe secondpartition. 13. Setthesizesoftheprimaryandsecondarypartitionsasfollows.
O/S Primary Partition/ Format Secondary Partition Size
DOS Win95 WinNT Win98 Win2000 WinXPe 14. PressEnter.
2GB/FAT16 2GB/FAT16 2GB/FAT16 SingleFAT32partition SingleFAT32partition SingleNTFSpartition
2GB/FAT16 FillremainderasFAT32 FillremainderasNTFS N/A N/A N/A
15. IfyouarerecoveringfromWin9x,itislikelythatthesecond partitionwillbetoosmallforFAT32.Ifso,adialogisdisplayed Converting partition from FAT32 to FAT, proceed? ChooseYes. 16. Atthenextdialogbox, Proceedwithdiskload?Destinationdrivewillbepermanently overwritten, ChooseYestostarttherecoveryprocess.
Chapter 5:
BIOS Updating Procedures
Introduction
ThischapterdiscussesprocedureshowtoupdatetheterminalBIOSby usingtheparallelCDROMdrive.Thesoftwareisdistributedon bootableCDROMmedia.Thedriversthatarenecessarytorunthe CDROMaretemporarilyinstalledduringboot. ItisalsopossibletoperformaBIOSupdateusinganetwork connection.RefertotheNCRFitClientSoftwareUsersGuide (B00500001235)forinformationaboutthatprocedure.
Crisis Recovery
IntheeventtheBIOSbecomescorrupt,suchastheresultofapower failureduringtheBIOSUpdateprocedure,youcanusethemethod discussedlaterinthischapterintheBIOSCrisisRecoverysectionto recovertheBIOS.
Prerequisites
ThefollowingarerequiredontheRealPOS80cinordertoperforma BIOSupdateusingaCD. BootableCDROMdrive(2336K024) Keyboard NCRBIOSandBIOSUpdateSoftware (LPIN:A37000220100)
5-2
Chapter 5: BIOS Updating Procedures
Connecting an External Backpack CD-ROM Drive

IfyourterminalcontainsanintegratedCDROM,skiptostepthree. 1. ConnecttheexternalCDROM(2336K024)drivetotheParallel connectorontheterminal.
E RS232/C RS232/D
Mic Audio Out
24V
RS232/A
RS232/B
VGA
DVI-1
Parallel
LAN
PS/2
Parallel Connector
PCI LCD Card Power Supply AC Outlet
Parallel Connector
19816
2. ConnectthePowerSupplytotheCDROMandtoanACoutlet.
5-3
Updating Procedures
1. Applypowertotheterminal. 2. PressF2atthescreenprompttoenterSetup. 3. IntheAdvancedmenu,selectI/O Device Configuration. 4. VerifythattheLPT 1 ModeissettoECP. 5. GobacktotheAdvancedmenu,selectMultiple ROM Menu. 6. SettheParallel CD-ROM BoottoEnabled. 7. IntheExitmenu,selectSave Changesandreboot. 8. OpentheCDROMdrawerandsnaptheCDcontainingthe BIOSupdateontothespindle. NCRBIOSandBIOSUpdateSoftware LPIN:A37000220100 Closethedrawer. Astheterminalreboots,youshouldseeamessageduringboot indicatingthattheCDROMhasbeenrecognized:
Starting MS-DOS
9. FollowthescreenpromptsontheclienttoupdatetheBIOS. Youcanselecttwomethodstoruntheupdateprogram. AutomaticBIOSUpdateupdateprocessrunsunattended Note: Youwillseeapromptforterminalmodelandserial numberinformationiftheprogramdetectsinvalidinformation inthecurrentBIOS,orifyouarereplacingtheprocessorboard, inwhichcasethereisnomodel/serialnumberinformationin theBIOS. Important:Model/SerialNumberismandatoryforFitClient operation.
5-4
InteractiveBIOSUpdatepermitsyoutoinput/replacethe model/serialnumberinformationthatisstoredintheBIOS. Note: Model/Serialnumberdatathatiscurrentlystoredinthe BIOSisdisplayedduringpowerup.
10. Youshouldseeagreenwindow,indicatingasuccessfulupdate. 11. RemovetheCD. 12. Pressanykeytoreboot. 13. Whenthesystemreboots,pressF2atthescreenpromptto enterSetup. 14. IntheExitmenu,selectLoad Setup Defaults. 15. GototheAdvancedmenuandsetReset Configuration Data to[Yes]. 16. ExitSetupandSaveChanges.
5-5
BIOS Crisis Recovery

TheproceduresbelowprovideawaytorestoretheBIOSresulting fromanonrecoverablecondition. Note: UsethisBIOScrisisrecoveryprocedureonlyfora NONRECOVERABLEBIOSfailure.AnonrecoverableBIOSstate typicallyresultsfrompowerlossduringaflashBIOSupdateprocess. Thisisarareoccurrenceandshouldnotbeconfusedwithother hardwareerrorsthatcauseanovideostate.Thisprocedureisnot intendedtobeusedforchangingorupgradinganoperationalBIOS.
Required Hardware
Part Number Part Name Use
4970408349 4970413418
PCwithanRS232port Cable,9PinFemaleto9Pin FemaleRS232 ParallelDongle
DownloadBIOS PCtoterminal connection ForcesBIOSrecovery
Required Software
AcquirethefollowingsoftwarefromNCR. NCR74xxBIOSandBIOSUpdateSoftware LPIN:A37000220100,Release3.0orlater P/N:4970424310
5-6
Recovery Procedures
1. ConnecttheParallelDongletotheparallelconnectoronthe terminal.
E RS232/C RS232/D
Mic Audio Out
24V
RS232/A
RS232/B
VGA
DVI-1
Parallel
LAN
PS/2
RS-232 Connector
Parallel Connector
19817
2. ConnectthetwomachineswithanRS232cable.UseCOM Connector1onbothmachines.
PC
RS-232 Cable
E RS232/C RS232/D
Mic Audio Out
24V
RS232/A
RS232/B
VGA
DVI-1
Parallel
LAN
PS/2
RS-232 (COM1)
19818
5-7
3. BootthePCintheDOSmodewithCDROMsupport. Note: ThePCmustberunningintheDOSmode(notina WindowsDOSbox)forthesoftwaretooperatecorrectly. 4. InserttheBIOSupdateCDintothePC. NCRBIOSandBIOSUpdateSoftware LPIN:A37000220100 5. Applypowertotheterminal. 6. OnthePC,changedirectorytotheCDROMdrive.

E: [Enter]
7. Entertheupdatecommand:
EMBflash [Enter]
8. Selectthenumberforthe7456minalfromthemenulist:
1) 2) 3) 4) 5) 6) 7) 8) 9) 7454 7401 7452 7453 7455 7456 7460 7451 7458
6 [Enter]
5-8
Abluescreendisplaysastheprogramruns,showingtheprogram progress,followedbyagreenscreen,indicatingasuccessfulload.
PhoenixPhlash Status
Flash memory has been successfully programmed
PRESS ANY KEY TO EXIT
19502
TheClass/Model/Serial#informationisdeletedusingtheCrisis Recoveryprocedure. UsethenormalBIOSupdateproceduresasdiscussedearlierinthis chaptertorestoretheinformation.
5-9
Cable/Connector Pin-Out Information

Parallel Dongle
25-Pin D-shell Receptacle (Viewed from wiring side)
13
12
11
10
25
24
23
22
21
20
19
18
17
16
15
14
19513
RS-232 Cable
P1
P2
5 9
1 6
9-Pin D-shell Receptacle
1 2 3 4 5 6 7 8 P1 P2
1 2 3 4 5 6 7 8
9-Pin D-shell Receptacle
5 9
1 6
19512
5-10
Chapter 6:
Memory Dump
General Memory Dump Information

Intheeventofacatastrophicsoftwarefailure(systemlockup),the 7456providesameanstodumpthecontentsofthesystemmemory contents(RAM)toafilethatcanthenbeanalyzedusingtheMemory DumpAnalyzerUtility. Inordertogetamemorydumponthe7456itmustfirstbeconfigured inBIOSSetupand/ortheOperatingSystem. Note: ThememorydumpfileisintendedtobeanalyzedbyMicrosoft orrequiresacertainlevelofPostMortemexpertise.
BIOS Requirements
The7456MemoryDumpROMsimageiscontainedintheBIOSand canbeupdatedbytheBIOSPhlashupdateProcess/Utilities.Seethe BIOSUpdatingProcedureschapter. MemoryDumpcapabilityonthe7456requiresNCRBIOSversion 3.0.0.0(orgreater).
6-2
Chapter 6: Memory Dump
Disk Format
TheMemoryDumpROMwritesthedatatothedisketteintheformof abinaryFATcompatiblefile.TheROMdirectlywritestheFATtable informationrequiredtopermitDOStointerpretthefileasanormal binaryfile.Eachdiskettereceivesasinglefilenameddumpinfo.xxx. Theextension.xxxisanumberdenotingthesequentialpositionofthe disketteintheconsolidateddumpimage.Thisextensionstartsat001 andincrementswitheachadditionaldisketteused. Note: Allpreexistingdataonthedisketteisoverwrittenduringthe dumpprocess. Eachdiskettesdumpinfo.xxxfileiscreatedwiththesametimeand dateinformationtohelpdesignateadisketteasbeingpartofaspecific set.
6-3
Supported Operating Systems

Thefollowingtableprovidesasummaryofoperatingsystems supportedbytheMemoryDumpUtility.
Summary of Operating Systems

Operating System Memory Dump Support Notes
MSDOS
Inherent
ResetSwitchsettoDump; DumpOptionROMenabledin BIOSSetup
Pharlap286DOS Extender
NotSupported
NotSupported Windows3.1 Windows3.11 Windowsfor Workgroups3.1 Windowsfor Workgroups3.11 Windows95 Windows98 WindowsXP NotSupported Supported
OperatingSystemconfigured; ResetSwitchsettoDumpin BIOSSetup OperatingSystemconfigured; ResetSwitchsettoDumpin BIOSSetup OperatingSystemconfigured; ResetSwitchsettoDumpin BIOSSetup
Windows2000
Supported
WindowsNT
Supported
OS/2
Notsupported
6-4
Prerequisites
Windows2000andWindowsNTsystemsrequirepreparationpriorto performingamemorydump. ForadditionalinformationaboutWindowsMemorydumprefertothe MicrosoftwebsiteandsearchtheirKnowledgeBaseforthefollowing: Windows2000MemoryDumpOptionsOverview(Q254649) GatheringBlueScreenInformationAfterMemoryDumpin Windows2000orWindowsNT(Q192463)
Windows XP/2000
ToenablememorydumponaWindows2000system,completethe followingstepspriortoperformingthememorydump: 1. IntheControlPanel,clickonSystem. 2. InSystemProperties,selectAdvancedandthenStartupand Recovery. 3. UnderSystemFailure,checkthefollowingboxes: Writeaneventtothesystemlog Sendanadministrativealert Automaticallyreboot
4. InWritedebugginginformationselectCompleteMemoryDump,and inDumpfile:enterC:\Memory.dmp. Note: Thesizeofthememoryfilecanbeverylarge.Therefore,the fileshouldbedumpedtothelocaldriveoranetworkdriveandnot todiskettes. 5. ChecktheboxOverwrite any existing filesandenterOK.Donot rebootthesystemyet. 6. ClickonSTARTRun.EnterregeditandclickonOK. 7. GotoHKEY_LOCAL_MACHINE\System\CurrentControlSet\ Control\CrashControl.
6-5
8. ClickonEditandthenonNew. 9. ClickonDWORDValueandenterNMICrashDump. 10. HighlightNMICrashDump.ClickonEditandthenonModify. 11. Entera1inValueDataandenterOK. 12. ClosetheRegistryeditor. 13. Rebootthesystemforchangestotakeeffect.
Windows NT
ToenablememorydumponanNTsystem,completethefollowing stepspriortoperformingthememorydump: 1. IntheControlPanel,clickonSystem. 2. InSystemProperties,selectStartup/Shutdown. 3. IntheRecoverySectionandunderWhenaSTOPerroroccurs,dothe following,checktheboxes Writeaneventtothesystemlog Sendanadministrativealert Writedebugginginformationto: Intheboxenterthefilenameandthepathtothelocaldrive, example:C:\Memory.dmp Note: Thesizeofthememoryfilecanbeverylarge.Therefore, thefileshouldbedumpedtothelocaldriveoranetworkdrive andnottodiskettes. 4. Overwriteanyexistingfiles. 5. Automaticallyreboot 6. ClickonApplyandenterOK. 7. ClickonSTARTRun.EnterregeditandclickonOK. 8. GotoHKEY_LOCAL_MACHINE\System\CurrentControlSet\ Control\CrashControl.
6-6
9. ClickonEditandthenonNew. 10. ClickonDWORDValueandenterNMICrashDump. 11. HighlightNMICrashDumpandintheEditfunction.Clickon Modify 12. Entera1inValueDataandenterOK. 13. Rebootthesystemforchangestotakeeffect.
DOS Memory Dump Specifics

Intheeventofacatastrophicsoftwarefailure(systemlockup),the 7456providesameanstodumpthecontentsofthesystemmemory contents(RAM)toafilethatcanthenbeanalyzedusingtheMemory DumpAnalyzerUtility. WorkstationsrunningMSDOSarefullysupportedbytheMemory Dumpprocess.Noadditionalruntimesoftwareisrequired. TheDumpOptionROMmustbesetto[Enabled]inBIOSSetup
Dump Process Overview

Thememorydumpprocesswritesthedataontodiskettes.Aseach disketteisfilled,theuserispromptedforanother.Whenthememory dumpiscomplete,alldiskettessuccessfullyusedinthedumpdenotea setofdiskettesthatcompriseasingleconsolidatedmemorydump image.Thedatafromthediskettesisthenmovedtoharddiskandthe consolidateddumpimagefilereassembledfromitscomponentpieces. Note: Theworkstationmustremainpoweredupfollowingthesystem lockup,beforeperformingthememorydump,elsethememory contentswillbelost.
6-7
Restrictions and Limitations

TheMemoryDumpfunctionalityhasthefollowingrestrictionsand limitations: Dumpstoflexdriveonly.NoharddiskorLANsupportis provided. AlldumpsarewrittentodriveA: 1.44MBdiskettesand12bitFATaretheonlysupportedmedia. Diskettesmustbepreformatted. Memorybetweenthebase640Kandthestartofextendedmemory isnotdumped.(A0000handFFFFFhisnotdumped) Nocontrolheaderinformationisaddedtothediskettedumpfiles. Humanerrorcancausememorydumpimagestoberebuilt incorrectly.Anexamplewouldbemixingfilesfromdifferent memorydumps. Novideoorkeyboardinteractionduringthememorydump processisprovided.Allinformationisprovidedtotheuserbyway ofspeakertunesandbeeps. IfaprotectmodeNMIhanderisnotsetuptodirectNMIstothe realmodevectorcapturedbytheMemoryDumpROM,thesystem experiencesthedefaultprotectmodeNMIhandlingdefinedbythe operatingsystemand/orcompilersused.Oftenthisisafatalsystem error. WhenthedumpswitchispressedthesignalSERR#isintroduced ontotheBUSproducingaNMI.IftheMemoryDumpROMsNMI handlerisnotinvokedatthistime,furtheractivationofthe memorydumpswitchwillnotproduceaNMIasnosoftwarehas runtoreenabletheSERR#signaltoproduceaNMI.Thiswould onlyoccurinrealmodeifthirdpartysoftwarecapturedtheNMI vectoranddidnotforwardittoitsprevioushandler.Underprotect modethiscanoccurifthedumpbuttonsNMIishandledbythe defaultprotectmodeNMIhandler.
6-8
TheregistercontentsstoredwithinthepseudoCMOSstoragein theresultingdumparethoseseenatentrytotheMemoryDump ROMsNMIhandleranddonotspecificallymatchthosethat wouldbemostusefulthoseoftheapplicationinterrupted. Intel386orhigherprocessor,requiredastheMemoryDumpROM, iscompiledwiththe.386optioninordertofullysavetheCPU state. Diskettedrivemustsupportchangeline. 512bytesistheonlysupportedsectorsize.Thisisthesectorsize MSDOSishardcodedthroughouttosupport. Corruptionoftheinterruptvectortablewillpreventmemory dumpsfromworking.IftheNMIisnotroutedthroughtothe ROM,thememorydumpprocesscannotstart.TheMemoryDump ROMusesseveralBIOSinterruptstoaccessthediskette,gettime anddate,anddeterminetheamountofextendedmemorypresent. CorruptionoftheinterruptchainfortheseBIOSinterruptswill preventmemorydumpsfromworking/completing. MemorydumpsarenotsupportedwithNuMegasSofticeor otherequivalentprogramsinstalled.TheROMsaccessing extendedmemoryfordumpingofaddressespastthe15.75MB boundarywithSoftice2.80installedresultsinSofticepoppingup andproclaimingaprotectviolation,failingthedumpprocess. MemorydumpsinitiatedwhileatNuMegaTechnologiesSoftice promptwillnotcomplete.SofticeseemstoabsorbtheNMIwhenit isactiveonthescreen.Whentheuserexitsthedebuggerand returnstoDOS,thedumpdoesnotthenoccurandfurther depressionsofthememorydumpswitchwillnotcauseamemory dumptostart.ANMIoccurredduetothedumpswitch(absorbed bySoftice)andnosoftwarehasruntoreenablefurthermemory dumpswitchNMIs.
6-9
InstallationofMicrosoftsAPMmodulepower.exewithout enablingthe7456sPCBIOSAPMoptionsmayresultinfailed memorydumpsifemm386.exeisalsoinstalled.Thecombinationof emm386.exeandpower.exewithouttheBIOSsAPMsupport enabledcausesemm386.exetotakeanexceptionandhaltthe systemwhenthememorydumpbuttonispushed.emm386.exe displaysamessage:EMM386hasdetectederror#13inan applicationatmemoryaddress0048:0637.Tominimizethechance ofdataloss,EMM386hashaltedyourcomputer.Formore information,seethereadme.txtfile.Torestartyourcomputerpress ENTER.Usersinstallingpower.exeshouldhavetheBIOSAPM optionenabled. Windowsmemorydumpsmaynotalwayscomplete.
Performing the Memory Dump

Configuring the Terminal
ConfiguretheterminalBIOSasfollowspriortoperformingamemory dump. Note: Steps3and4areonlyrequiredforDOSdumps. 1. Applypowertotheterminal. 2. PressF2atthescreenprompttoenterSetup. 3. IntheAdvancedmenu,selectMultiple ROM Menu. 4. SettheMS-DOS Memory DumptoEnabled. 5. InthePowermenu,settheReset SwitchtoMemory Dump. 6. IntheExitmenu,selectSave Changesandreboot.
6-10
Dump Procedure
Thenumberofdiskettesrequiredtoperformthememorydumpvaries dependingonyoursystemconfiguration.
Workstation Approx. Number of 1.44 Memory Capacity MB Diskettes Required (MB)
64 128 256
46 93 186
Note: Diskettesmustbepreformatted. Fewerdiskettescanbeusedifonlythefirstpartofthedumpisneeded. 1. PresstheMemoryDumpSwitch. a. Insertasmallpointedobject,suchasanunfoldedpaperclip, throughtheopeningtotherightoftheOn/OffPowerSwitchto accesstheMemoryDumpSwitch. b. Pressingtheswitchstartsthetonesequence.

Reset/Memory Dump Switch
20302
6-11
2. Insertadisketteintotheflexdrivewhenpromptedbytheaudio tones. ThepseudoCMOSisdumpedfirst,followedbythe640KBofbase memory.Afterthistheextendedmemoryisdumped.
Tunes/Tones
Periodictunes/tonesaresoundedasmemoryiscopiedtothediskettes. Thefollowingtonesareused: Successtuneanupbeat4notesong(ascendingsequence) Failuretune4notesongthatsdeepertonedandmoredepressing thanthesuccesstune.(descendingsequence) Extendedflattonedenotesdisketterelatedinformation.Thetoneis about2secondsandisclearlydistinguishablefromabeep.
6-12
Tune/Tone
Meaning
SuccessTune(played once) SuccessTune (playedrepeatedly)
Thememorydumpprocesssuccessfully started. Thememorydumpprocesssuccessfully completed. Thecurrentdiskettewassuccessfully writtentoandisthelastoftheset.
Failuretune, Thememorydumpattemptfailed.These followedbytwogroupsof arefatalerrors. beeps(withashortdelay 1,1maxretriesexceeded(generally todistinguishtheendofa diskerrorretries) sequence) 1,2cannotforwardnondumpNMIto previousNMIvector. 2,1failedresettingthedisksubsystem 2,2diskettedoesnotsupportchange linebaddrive,diskdisabled,etc. 2,3failedreadingasectorfromdiskette Extendedflattone, followedbyaSuccesstune (repeatedsequences,with ashortdelaytodistinguish theendofasequence) Thecurrentdiskettewassuccessfully writtentoandanotherdisketteis needed.Removethediskette,labelitas diskx,saveitaspartofthedumpimage set,andinsertanotherdiskette.
6-13
Tune/Tone
Meaning
Extendedflattone, Disketterelatedinformation. followedbytwogroupsof 1,1insertadiskette. beeps(repeatedsequences, 1,2diskettefoundindriveispartofa withashortdelayto previousdump.Removediskette, distinguishtheendofa andinsertfirstdumpdiskette. sequence) 2,1diskettefailed.Removediskette. Diskinsertedatstartofdump. 2,2invalidmedia(non1.44MB diskette).Insertavaliddisk. Eitherofthefollowingtonesaresoundedwhenadisketteis successfullyaddedtothesetofdiskscomposingamemorydump image: TheExtendedtone/Successtuneisplayed,indicatingthediskette hasbeensuccessfullywrittentoandthatanotherdisketteis required. TheSuccesstuneisrepeatedlyplaying,indicatingthedump processiscompleteandthecurrentdisketteisthelastdiskinthe set.
Moving the Files to Hard Disk and Reassembling

Oncethememorydumpiscomplete,youhaveasetofdiskettes,each withasinglebinaryfiledumpinfo.xxx.Thenextstepistomoveallfiles onthediskettestoaharddisk.Copythefilestotheharddiskusingthe standardDOScopycommand.ThecopycommandMUSThavethe binaryfileoption/bspecifiedeachtimeitisused. Note: Theamountofharddiskspacerequiredtoassemblethefileis twicethememorydumpimagesize(individualfilespluscomposite image).
6-14
Afterthefilesareontheharddisk,theDOSutilityassemble.exeisrun tobuildthememorydumpimagefromtheindividualfiles.The individualdiskettefileswillbeleftontheharddiskandmustbe removedmanually. FollowthesestepswhenreassemblingthediskettesontothePC: 1. ChangetoadirectoryonthePCthathasnootherdumpinfo.xxx files.Thisisimportanttopreventfilesfromdifferentmemory dumpsbeingintermixed. 2. Copyeachdiskettesdumpinfo.xxxfiletotheharddiskusingcopy /ba:\dumpinfo.*. 3. Reassembleallindividualcomponentfilesintothememorydump imagebyrunningassemble.exe. Note: Afterassemblingthefilestheimageisreassembledand readyforanalysisbyNCR.
Flow Chart
Ahighlevelflowchartofatypicalsuccessfulmemorydumpfollows:
6-15
Start
Fill diskette with data User presses dump switch
ROM's NMI handler called
More data to dump?
No Sound success tune repeatedly to signal successful dump
Sounds success tune once to indicate dump started 1 Sound tone/1-beep sequence to indicate need disk No Has disk been inserted? Yes 2
Sound tone/ success tune sequence. Disk successfully filled No
Done
Has disk been removed?
Yes
20301
Note: CurrentlytherearenoNCRsupportedtoolsavailableto analyzethedumpinthefield.Thediskettescontainingthedumpcan besenttoNCRCorporation,RSGAtlantaforanalysis.
6-16
Memory Dump Assembler

TheMemoryDumpAssemblerisasimpleDOSapplicationthat reassemblesthebinaryfilesresultingfromamemorydumpintoa consolidatedmemorydumpimage.TheutilityispartoftheMemory DumpAnalyzerUtility(4970406704).Thefilenameisassemble.exe, whichisacommandlinedrivenapplication.Thecommandlineis:
assemble -i <input files basename> -o <output file name>
where: i specifiesthebasenameoftheinputfiles(8charactersmax). Allinputfilesmusthavethesamebasename.Donotspecifyan extension.Thedefaultbasenameisdumpinfo,whichisthe basenameusedbythememorydumpprocess. o specifiesthedestinationfilename.Specifyamaximumof twelvecharactersincludingtheextension,usingtheFAT8.3 filenameformat.Thedefaultfilenameextensionis*.dmp.
Thediskettefilescomposingtheimagemustbemovedmanuallytoan emptysubdirectoryataMemoryDumpAnalyzerworkstation.Once allthefilesareontheharddisk.Runassemble.exefromthatdirectory. assemble.exeusesallfilesinthecurrentdirectorywiththe configuredbasenameandanumericalextensionintheform.001,.002, etc,tobuildtheMemoryDumpAnalyzercompatibleimage. assemble.exestopswhenafilewiththenextsequentialextension cannotbelocated.Usecaretonotskipanyfileswhenmovingthe diskettefilestoharddisk.Alistoffilesusedinbuildingtheimagewill bedisplayeduponexit. Note: Theamountofharddiskspacerequiredtoassemblethefileis twicethememorydumpimagesize(individualfilespluscomposite image).Theindividualdiskettefileswillbeleftontheharddiskand mustberemovedmanually
Appendix A:
Retail Keyboard Key Layouts
68-Key Keyboard
TheremaybeoccasionswhenitisnecessarytoperformDOSfunctions ontheRealPOS80c.Thefollowingillustrationprovidesthecharacter layoutforthe68keykeyboard.
/ a b c d e f g
F1
F2
F11
F14
"
F3
F4
F12
F15
F5
F6
F16
BS
F7
F8
3 CR
F17
SP
F9
F10
F18
11371
A-2
Appendix A: Retail Keyboard Key Layouts
Special Keypad Mode (68-Key keyboard only)

Onpowerup,ifthe36and38keysarepressedsimultaneouslybefore anyotherkeys,the68keykeyboardgoesintothespecialmodewith thePCSetuplayoutactive.Thealternatelayouthasthefollowingkeys. F1 F2 ESC End UpArrow DownArrow RightArrow LeftArrow + Tab Enter
Special PC Setup Keypad Mode Activated (68-Key Keyboard only)
12 20 28 TAB 36 7 45 4 54 1 63 O 37 8 46 5 55 2 64 O
13 21 29 END 38 9 47 6 56 65 . 3
14 F1 22 F2 30 39 48 57 66
ESC
CR CR
Note: Thenumerickeypadisshownincalculatorlayout.Allunlabeled keysareinactiveinspecialmode.The68keyBasicKeyboarddoesnot haveanMSRorkeylock.
14613
A-3
68-Key Keyboard Special Keypad Mode

Tousethe68keykeyboardtorunPCsetuproutines,theoperatorcan placethekeyboardintoaspecialalternatelayoutmodethatreplaces thenormallayoutofthekeypadandfunctionkeys. Thealternatelayouthasthefollowingkeys: F1 F2 ESC END UpArrow DownArrow RightArrow LeftArrow + TAB ENTER
Note: The68keykeyboardsspecialPCSetupmodeisprovided simplyasaconveniencefeature.Iftheoperatorprefersnottousethis mode,simplyuseaPCkeyboardforsystemconfiguration. ToenterthespecialPCSetupmode,proceedasfollows: 1. Powerupthesystem. 2. Afterthememorytestcompletes,holddownkeynumber36and keynumber38simultaneously(refertothekeypadlayoutinthis chapter). Makesurebothkeysarehelddowntogetheronthefullfeatured 68keykeyboard.ThestatusLEDflashesred/greentoindicatethatthe keypadenteredthePCSetupmode.Onthe68keykeyboardwithno MSR,thespeakersoundsonelongbeep. Note: Ignoreanystuckkeyerrormessagesdisplayedasaresultof thekeysbeinghelddown. The36and38keysmustbethefirsttwokeyspressedafterapoweron. Ifanyotherkeysarepressedfirst,pressingthe36and38keys simultaneouslywillnotputthe68keykeyboardintothePCSetup mode.
A-4
3. PressthekeyrequiredbythePCtoputitintotheBIOS configurationroutine. UsethespecialkeypadlayouttorunthePCsBIOSConfiguration routine.WhenyouhavecompletedconfiguringthePC,the68key keyboardcanbetakenoutofPCSetupmodebyeither: 4. Pressingthe36and38keyssimultaneouslyagain. 5. Powercyclingthesystem.
Special PC Setup Keypad Mode Activated (68-Key Keyboard)

Uponpowerup,ifthe36and38keysarepressedsimultaneously beforeanyotherkeys,the68keykeyboardgoesintothespecialmode withthefollowinglayoutactive.
12 20 28 TAB 36 7 45 4 54 1 63 O 37 8 46 5 55 2 64 O
13 21 29 END 38 9 47 6 56 65 . 3
14 F1 22 F2 30 39 48 57 66
ESC
CR CR
Note: Numerickeypadshownincalculatorlayout.Allunlabeledkeys areinactiveinspecialmode.TheBasic68keyKeyboard(NonWedge) doesnothaveakeylock,MSR,scannerport,orLED.
14613
A-5
DynaKey
Becausemanyoftheterminalsetuproutinesrequirekeysthatarenot presentintheregularDynaKeykeypadlayout(suchastheESCand ENDkeys),astandardPCkeyboardisrecommendedforcompleting Setupfunctions.AlthoughtheDynaKeyhasaPCkeyboardconnector, aPCkeyboardmaynotbereadilyavailabletotheoperator.Ifonlya DynaKeymoduleisavailablerefertothetextthatfollowswhich discussesthespecialDynaKeymodekeypad.Otherwise,proceedto theConfigurationSetupProceduressection. Note: NosetupisrequiredfortheDynaKeymoduleitselfat installationunlessthefactorydefaultconfigurationneedschanging. TheoperationalparameterscanbechangedusingtheWedge ConfigurationUtility(LPIN:G37007010000)disketteorthe74xx Diagnostics(P/N:4970408905)diskette.
Special DynaKey Keypad Mode

TousetheDynaKeywithoutaPCkeyboardattachedtorunthe terminalsetuproutines,youmustplaceitintheSpecialDynaKey KeypadMode.Thismodereplacesthenormalkeypadlayoutand functionkeyswithspecialkeyassignmentsthatarerequiredtorun setup.ToENTERthespecialmode,pressthe7and9keys simultaneouslyduringPOSTdiagnostics. Note: The7and9keysmustbetheFIRSTkeyspressedduringor afterapowerup;otherwise,thekeypadENTERsthenormallayout.
A-6
Thefollowingkeylayoutisactiveinthespecialmode.
1 26 2 3
F1 F1
4 5 6
27
F2 F2
7 8 9
28
Tab
29 10 11
End
12 13
7
30 14 15
8
16
9
17
ESC
4
31 18 19
5
20
6
21
1
32 22 23
2
24
3
25
0
33 34 35
Del
CR
14419
A-7
Normal DynaKey Keypad Operating Mode

AfterrunningsetuptheDynaKeycanberesettothenormalmodeby rebootingorbypressingthe7and9keyssimultaneously.Thenormal keypadlayoutisshownbelow.
1 26 2 3
Shift-F1
Shift-F2
5 6
Shift-F3
F1
4 27
Shift-F4
Shift-F5
Shift-F6
F2
28 7 8 9
F3
29 10
Shift-F7
Shift-F8
Shift-F10
11
12
13
F4
30 14
7
15
8
16
9
17
Cntl-F1
F5
4
18 19
5
20
6
21
Cntl-F2
31
F6
32
1
22 23
2
24
3
25
Cntl-F3
F7
33
0 F8
34
Shift-F9
35
CR
12389
A-8
5932 USB Keyboard

The5932USBKeyboardhasaprogrammablekeyboardmatrix.The followingillustrationshowsthelocationofthefunctionkeysand mathematicalcalculationkeysinthedefaultkeyboardmatrix configuration.BeforeusingthiskeyboardforDOSfunctionsona7452, makesureyouhavethecurrentkeyboardmatrixlayout.
Insert
Home
Page Up Pause
Scroll Lock
F1 F5
F2 F6 F9
F3 F7
F4 F8
ESC
Delete
End
Page Down
Print Screen
Num Lock
Num Lock
Caps Lock
Scroll Lock
F10 F11
! 1
@ 2
# 3
$ 4
% 5 6
& 7
* 8
( 9
) 0 -
+ =
Bac kspac e
F12 F13 F14

7 8 9
Tab
{ [
} ]
F15 F16 F17 F18 F19 F20 CR + * /
Caps Lock
CR
Shift
< ,
>
? /
Shift
Ctrl
Alt
Alt
Ctrl
19759
Appendix B:
Feature Kits
Thissectioncontainsacomprehensivelistoftheavailablehardware FeatureKitsthatcanbeinstalledinthecustomerenvironment.Kit installationinstructions(forthoserequiringinstruction)areavailable ontheInformationProductswebsites. Internet:http://www.info.ncr.com NCRIntranet:http://inforetail.atlantaga.ncr.com
Tolocatetheinstallationguidesonthesesites: 1. SelectGeneral Search. 2. SelecttheKitsicon. 3. IntheTitlefield,entertheKitTitle. Example: Memory or IntheProductIDfield,entertheKitNumber. Example: 7456K141 4. SelectSearch. Thefilecanbeviewedonlinebyleftmouseclickingonthepubtitle,or ifyouprefertodownloadtheentirefileyoucanrightmouseclickon thetitleandthenaSavetargetas. Ifyouarentsureofthetitleornumberyoucandisplayallkits associatedwithaterminalproductclassby: 1. IntheClassdropdownlist,entertheClassoftheterminal. Example: 7456 2. SelectSearch.
B-2
Appendix B: Feature Kits
Part Number Description
7456K132 7456K133 7456K141 7456K152 7456K154 7456K160 7456K181 7456K300 7456K301 7456K350
128MBDIMMmemoryupgrade(PC133 256MBDIMMmemoryupgrade(PC133 InternalCDROMDrive 64MBCompactFlashMemory 256MBCompactFlashMemory HardDiskDriveKit(StandardCapacity) InternalBatteryBackup PeripheralIntegrationTry Integrated9InchCRTMount PCIVGAVideoCard
Appendix C:
Cables
Printer Cables
USB+Power
497-0424888 - 1 m (1416-C713-0010) 497-0424501 - 4 m (1416-C713-0040)
USB (Printer) Power (Printer) 24V USB+ (Terminal)
19307a
USB+Power (Power Only)

497-0424887 - 1m 1416-C712-0010 497-0422292 - 4m 1416-C712-0040
Power (Printer) 24V USB+ (Terminal)
19721a
C-2
Appendix C: Cables
RS-232 (9-Pin to 9-Pin)

497-0408349 - 0.7 m (1416-C359-0007) 497-0407943 - 4 m (1416-C266-0040)
9-pin D-shell Receptacle

RS-232 (Printer)

RS-232 (Terminal)
19722a
RS-232 (9-Pin to 25-Pin)

497-0407427 - 1.0 m (1416-C337-0010) 497-0407429 - 4 m (1416-C337-0040)

RS-232 (Terminal)
25-pin D-shell Plug

RS-232 (Printer)
20127b
Appendix C: Cables
C-3
Scanner Cables
7872 or 7875 Scanner/Scale (RS-232)
D-Shell 9-Pin Receptacle
RS-232 (Terminal)
497-0300422 - 4 m (1416-C019-0040)
Modular 10-Pin Plug RS-232 (Scanner)

15479a
7892 Scanner (Powered RS-232)

RS-232 (Terminal)
497-0425593 - 3.0 m (1416-C643-0030)
Modular 10-Pin Plug Scanner

20450a

RS-232 (Terminal)
497-0419723 - 4.0 m (1416-C653-0040)

19728a

RS-232 (Terminal)
497-0412952 - 2.5 m (1416-C430-0025)
19724a
C-4
Appendix C: Cables
Display Cables
VGA Display, Mono
Sub Miniature D-Shell 15-Pin Plug VGA (Terminal) 497-0008164 - 4 m 1416-C042-0040 Sub Miniature D-Shell 15-Pin Receptacle VGA (CRT Display)
14607a
VGA Display, Color

1.0 m Black 497-0428080 1.5 m Black 497-0428068 1.0 m White 497-0424530 1.5 m White 497-0424531 Sub Miniature D-Shell 15-Pin Plug VGA (Terminal) 1416-C840-0010 1416-C839-0015 1416-C753-0015 1416-C754-0010 Sub Miniature D-Shell 15-Pin Receptacle VGA (Display)
16318a
CRT AC Power Extension

497-0406237 - 4m (1416-C508-0040)
19741a
Appendix C: Cables
C-5
5982 5-Inch LCD

Champ 50-pin Plug LCD (PCI Card) 497-0409750 - 4m 24-pin Minifit Plug 5982
19731a
5953 DynaKey
497-0414885 - 1 m (1416-C482-0010) 50-pin Amplimite Plug 497-0413878 - 4 m (1416-C482-0040) 50-pin Amplimite Plug
LCD (PCI Card)
5953
19847a
5953 DynaKey w/Insert

497-0410939 - 1 m (1416-C405-0010) 50-pin Amplimite Plug 497-0410940 - 4 m (1416-C405-0040) 50-pin Amplimite Plug 5953/5963
19846a
LCD (PCI Card)
C-6
Appendix C: Cables
Wedge Keyboard Y-Cable

9-pin D-shell Receptacle RS-232 (Terminal) 497-0407490 - 0.5 m (1416-C338-0005) 6-pin Mini-DIN Plug PS/2 (PCI LCD Card) 5-pin Mini-DIN Plug Kybd (Terminal)
19733a
5972 VFD Customer Display (Powered RS-232)

497-0420926 - 1 m 1416-C683-0010 9-pin D-Shell Receptacle Terminal RS-232 Port 497-0420927 - 4 m 1416-C683-0040 24-Position Microfit Receptacle Customer Display
20279
DVI to DVI
497-0422831 - 1.0 m (1416-C723-0010) 497-0422832 - 4.0 m (1416-C723-0040)
DVI (Display)
DVI (Terminal)
19725a
Appendix C: Cables
C-7
PS/2 - RS-232 & Power

497-0422833 - 1m (1416-C725-0010) 497-04222834 - 4m (1416-C725-0040)
RS-232 (Terminal) PS/2 (Terminal)
19734a
12 V COM (5964)
Wedge Keyboard Adapter

6-pin Mini-DIN Plug PS/2 (Terminal) 497-0406868 5-pin Mini-DIN Plug
LCD (PCI Card)

19735a
LCD Power Cable (USB)

497-0426160 - 4 m (White) 1416-C803-0040 497-0428512 - 4 m (Black) 1416-C851-0040 Power (Display)
USB
Powered USB (Terminal)
20444
C-8
Appendix C: Cables
Cash Drawer Cables

Dual Cash Drawer, Y-Cable
497-0409394 - 0.6 m (1416-C372-0006) Cash Drawer (Terminal/Printer) Cash DWR. #2
15808a
Cash DWR. #1
Cash Drawer, Extension Cable

Modular 6-Pin Plug Cash Drawer (Terminal/Printer) 230-0145735 - 3.0 m (1424-C112-0030) Modular 6-Pin Jack Cash Drawer (Cable)
19730a
Communications Cable
Ethernet, 10/100BaseT
Modular 8-Pin Plug 497-0008905 - 3.0 m (1416-C059-0030) Modular 8-Pin Plug
16298a
Appendix C: Cables
C-9
Keyboard Cables
PS/2 Keyboard Extension
6-pin Mini-DIN Plug PS/2 (Terminal) 497-0406056 - 1.8 m (1416-C281-0018) 6-pin Mini-DIN Receptacle PS/2 (Keyboard)
15403a
PS/2 Y-Cable
6-pin Mini-DIN Plug PS/2 (Terminal) 497-0414489 - 0.2 m 1416-C542-0002) 51 mm (2 in.) 6-pin Mini-DIN Receptacle PS/2 (Mouse) 5-pin Mini-DIN Receptacle PS/2 (Keyboard)
17894a
C-10 Appendix C: Cables
Signature Capture/Electronic Payment Terminal Cable

5945/5992 EPT (RS-232 w/Power)
9-pin Mini-DIN Plug
RS-232 (EFT Unit)
497-0418406 - 4.0 m (1416-C634-0040)

RS-232 (Terminal)
19723a
Power Cables
AC Power
1416-C325-0030 006-1009037 - U.S.
Terminal
The following power cables (not shown) also have an IEC connection of 45 mm: 1416-C325-0030 006-8601001 - Japan Twist-Lock 1416-C325-0023 006-8601010 - International 1416-C325-0020 006-8601011 - SEV 1416-C325-0021 006-8601012 - U.K. 1416-C325-0022 006-8601019 - Australia
15405a
Appendix D: Memory Maps

BIOS 2.1.3.3 (and Before)
FFFF:F PC BIOS (128 K) E919:0 E000:0 Legacy USB (16 K) DMI Strings (16 K) D800:0 DC00:0 Legacy USB (16 K) DMI Strings (16 K) DC00:0 PC BIOS (128 K) E911:0 E400:0 E000:0
ACPI BIOS 3.0.1.3 (and After)

FFFF:F
Backpack CD-ROM (8 K) SLP (6 K) PXE (4 K) Memory Dump (8 K) CC00:0 Video BIOS (48 K) C000:0 Textmode Data (32 K) B800:0 Monochrome VGA (32 K) B000:0 VGA Data (64 K) A000:0 Conventional Memory (640 K) 0000:0 = Can Be Overlaid
Backpack CD-ROM (8 K) SLP (6 K) PXE (4 K) Memory Dump (8 K) Video BIOS (48 K) C000:0 Textmode Data (32 K) B800:0 Monochrome VGA (32 K) B000:0 VGA Data (64 K) A000:0 CC00:0
Conventional Memory (640 K) 0000:0 = ROMs that are not present if DISABLED in the BIOS
20524
Withthe2.1.3.3BIOSthememoryusedfortheDMIstringsstartsata differentlocationiftheLegacyUSBisenabledintheBIOSSetup.With LegacyUSBenabled,theDMIstringsstartatD800:0.IfLegacyUSBis disabled,theDMIstringsstartatDC00:0.
D-2
DOS Considerations
ForDOSinstallations,thedifferenceinUpperMemoryBlocksmay affecthowanapplicationloadsandoperates.IfmoreUMBspaceis required(andaUSBkeyboardisnotconfigured),theLegacyUSB supportshouldbedisabled.InordertogetmaximumUMBusage,the EMM386.EXEdrivershouldbeloadedintheCONFIG.SYSfilewiththe followingrecommendedinclusionsandexclusions. Note: Thesesettingsshouldbevalidatedforthedesiredworkstation configurationandBIOSrevisionbeforethesystemisreleased. ThisEMM386.EXEparameterinformationassumesyouhaveallROMs disabledintheBIOSSetup,includingtheLegacyUSB.PXE,SLP,or BackpackCDmaybeenabledforloadingandshouldnotaffect memoryusagesincetheyarenotusedduringruntime.Ifthememory dumpoptionisenabled,the8KBmemoryareausedbythisoption ROM(X=CC00-CDFF)mustbeexcluded.Anymemoryusedbyadded adaptercardsshouldalsobeaccountedforwiththeappropriate excludeparameters.Theexamplesbelowassumetherearenoadded adaptercards.EMM386willitselfuseabout5KB(5,280bytes)ofthe availablememoryforitsownpurposes.This5KBhasnotbeen subtractedfromtheusablememorytotalslistedbelow(140KBand144 KB). ThelatestBIOShasastartingaddressforthePCBIOSatE911:0.This addressgetslowerandlowerintheE000pageasnewfeaturesor correctionsareaddedtotheBIOS.WiththecurrentBIOS,anIncludeof I=DD00-E8FFcanbeused,butdoingthisrisksthatafuturePCBIOS maybecomelargeenoughtomoveintothisincludedarea.Itis suggestedthatE3FFbeusedasaconservativesettingifthememory requirementspermitit.ThesmallestamountfromtheE000page shouldbetaken,whichleavesasmuchroomaspossiblefortheBIOSto grow.
Appendix D: Memory Maps
D-3
Non-TAPS DOS Environment

ForthenonTAPSDOSenvironment,useEMM386.EXEwiththe followingIncludeandeXcludeparameterstoget144KBofusable memory:
DEVICE= EMM386.EXE NOEMS I=B000-B7FF X=C000-CBFF I=CC00-E7FF
I=B000-B7FF 32 KB ThisistheVGAMonochromeTextModeVideoRAMarea.This assumesthatformonochrometext,theVGAColorTextMode VideoRAMwiththecolorssettoblackandwhiteisused. X=C000-CBFF 48 KB ThisistheVideoBIOS. I=CC00-E7FF - 112 KB - Available memory
TAPS DOS Environment

ForaDOSsystemusingTAPS,140KBofusablememoryisavailable withthefollowingIncludeandeXcludeparameters:
DEVICE= EMM386.EXE NOEMS I=B000-B7FF X=C000-CBFF I=CC00-DBFF X=DC00-DCFF I=DD00-E7FF
I=B000-B7FF 32 KB ThisistheVGAMonochromeTextModeVideoRAMarea.This assumesthatformonochrometext,theVGAColorTextMode VideoRAMwiththecolorssettoblackandwhiteisused. X=C000-CBFF 48 KB ThisistheVideoBIOS. I=CC00-DBFF - 64 KB - Available memory Thisprovides64KBofusablememory.
D-4
X=DC00-DCFF 4 KB TAPSrequirespartofthisareaoftheDMIinformationtoreadthe terminalnumber.Itisactuallylessthan4K,but4KisanEMM386 minimumforthisparameter.TheCashDrawercontrolin FS_MISC.DOSisoneofthedriversthatneedsthisinformation.The UPSdriveralsoneedsthisinformation. I=DD00-E7FF - 44 KB - Available memory.
Index
1
109KeyUSBKeyboard,126
BIOSRecovery crisisrecoveryprocedures,55
C
Cables cashdrawer,C8 display,C4 keyboard,C9 power,C10 printer,C1 scanner,C3 signaturecapture/electronicpayment terminal,C10 CashDrawerCables,C8 CDROM external,42 Configurationdiagram,system,138 CrisisRecovery BIOS,55
5
5942Installation,226 5953DynaKey Overview,125 5953DynaKeyInstallation,227,228 5964Installation,210,223 5972CustomerDisplayInstallation,236 5982OperatorDisplay connectingtotheterminal,229 5982OperatorDisplayInstallation,229
A
assemble.exe Usingmemorydumpassembleutility, 616
B
BigTicketKeyboard,129 BIOS crisisrecovery,55 BIOScrisisrecovery,55 BIOSDefaultValues,35
D
DisplayCables,C4 DualDisplay Installation,231 DynaKey keypadmode,A5 Keypadoperatingmode,34
Index-2
Specialkeypadmode,32
E
Externaldecodedscanner,131
Keylockpositions,130 Kits,B1
L
LEDs,130
F
Features,127 KeyboardStatusLEDs,128 Keylock,127 MSR,128 Speaker,127
M
Memorydump assemble.exeutility,616 Flexdisketteformat,62 Functionalflowcharts,614 Movingfiles,613 Performing,66 Pharlap286DOSextenderusage,63 Restrictionsandlimitations,67 Switchlocation,610 Tunesandtones,611 MemoryDump,61 MemoryDumpAssembler,616 Modelnumber,18,19 MouseInstallation,28 MSR,131
G
GoldDiskContents,47
I
Installation 594212.1InchLCD,226 5953DynaKey,227,228 596412.1InchTouchLCDmodule,2 10,223 5972CustomerDisplay,236 5982OperatorDisplay,229 DualDisplay,231
O
Operatordisplay 5inchVGALCD,124 OSRecoveryfromaLargerDiskImage, 415
K
Keyboard,126,132 KeyboardCables,C9 KeyboardInstallation,28 KeyboardLayout 68Key,A1 USB,A8 KeyboardStatusLEDs,128
P
PowerManagement,114 Printer 7162,136
Index-3
PrinterCables,C1 PrinterInstallation,211 Processorboard Options,110
SystemstatusLEDs,130
T
Terminalinstallation,22 TerminalPowerCables,C10 Tonesandtunes,611 Tunesandtones,611
R
RiserCard,112
S
ScannerCables,C3 Serialnumber,18,19 Setup Enteringwithakeyboard,31 restoringdefaultfactorysettings,32 SignatureCapture/ElectronicPayment TerminalCables,C10 Speaker,130
U
USBDaughterCard,111
W
WakefromStandby,114 WakeonAlarm,114 WakeOnLink,114

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NCRRealPOS80c

AppendixD:MemoryMaps DOSConsiderations ............................................................................D2 NonTAPSDOSEnvironment .....................................................D3 TAPSDOSEnvironment ..............................................................D3

Apr2003 ChangedproductnametoRealPOS80c,added supportforWindowsXPeoperatingsystem, 256KBcompactflash,NCR595210.4InchVGA DynaKey,InternationalVFDcustomerdisplays, PCIVGAboard,2portand4portRS232 expansionboards. Sept2003 Release1.2

Radio Frequency Interference Statements

Canadian Department of Communications

Voluntary Control Council for Interference (VCCI)

International Radio Frequency Interference Statement

TypeofEquipment InformationTechnologyEquipment ModelNumber ElectricalRatings (Input) Class7456 100240V,6.0A,5060Hz

NCRCorporation,1700SouthPattersonBoulevard,Dayton,OH45459, USA,declaresthattheequipmentspecifiedaboveconformstothe referencedEUDirectivesandHarmonizedStandards. EUDirective 89/336/EEC(EMC) HarmonizedStandard(s) EN55022 EN55024

Chapter 1: Product Overview

Chapter 1: Product Overview

Chapter 1: Product Overview

Unified Modular Configuration

Chapter 1: Product Overview

5942 LCD Operator and Customer Displays and 7167 Printer

Chapter 1: Product Overview

5942 LCD Operator and Customer Displays and 7197 Printer

Chapter 1: Product Overview

5953 DynaKey w/5972 Customer Display and 7197 Printer

Chapter 1: Product Overview

Access Door Lock

LAN Integrity LED Disk Activity LED Power ON LED

Power ON/OFF Switch

Chapter 1: Product Overview

Serial Number/Model Number Label

Atlanta, GA 30096 100-240 Vac 6.0 A 50-60 Hz

ACN 000 003 592

Windows 2000 Pro Embedded 1-2 CPU

Chapter 1: Product Overview

Chapter 1: Product Overview

Peripheral Integration Tray

4-Port USB Daughter Card

CashDrawerKickout 2Drawercontrol(requiresexternalYcable) Singlecashdraweropensensing

PortsC&BarecontrolledbytheUSBcontrolleratBus0,Device7, Function2 PortsA&24VarecontrolledbytheUSBcontrolleratBus0,Device 7,Function3 Note: TheUSBcontrollercanbedisabledinBIOSSetupunderthe Advancedmenu,intheOnChipMultifunctionDevicemenu.Itis identifiedasOnChipUSB2Device:.

Chapter 1: Product Overview

6-Port USB Daughter Card w/ Audio

CashDrawerKickout 2DrawercontrolrequiresexternalYcable) Singlecashdraweropensensing

ATX Riser Card

Chapter 1: Product Overview

Chapter 1: Product Overview

Chapter 1: Product Overview

Definitions of the states involved

Chapter 1: Product Overview

Chapter 1: Product Overview

Some(notall)specificdevicestates: HardDrive:Standby(motornotspinning,interfacebufferactive) Display:CRTSuspend(Noimageonscreen,LCDOff VideoController:Standby Chipset:Standby

Chapter 1: Product Overview

Chapter 1: Product Overview

Chapter 1: Product Overview

The5964isdesignedfortouchbasedapplicationsandfeaturesahigh brightness12.1InchActiveMatrixColorLCDwithSVGAresolution. The5964featuresa5wireResistiveTouchScreen,integratedMSR, DigitalVideoInterface(DVI),tabletopmountwithtiltandswivel,and convenientconnectionsforanexternalkeyboardandhandheld scanner.

Touchoverlayuses5wireresistivetechnologyfor easeofuseandlongreliability. Resistivetechnologyallowsuserstooperatethe touchscreenwithaglovedhand,stylus,etc.

Touchscreensurfacecontainsanantiglare,spill proofandhardeningcoating DualbacklightcolorLCDdisplayoffersexceptional brightness(300nitsmax.)andviewability.

12.1-Inch Active Matrix LCD

Chapter 1: Product Overview

Wide Viewing Angle

PS/2 Keyboard Connector Scanner Connector

DVI Video Interface

RS-232 Touch Interface

MSR Option Tilt / Swivel

Chapter 1: Product Overview

5942 12.1-Inch Color LCD

Chapter 1: Product Overview

7452-K309/K404 9-Inch Monochrome CRT

7452-K419 15-Inch Color CRT

Chapter 1: Product Overview