MAHINDRA

Quality policy Understand customer expectations; both stated and unstated. Customer needs form one of the major drivers of our business goal Imbibe and establish a culture of continuous improvement Actively participate in making quality visible, measurable and sustainable Adhere to principles of safety, health and environment in all process and actions Effective utilization of our resources Adopting preventive methodology in our processes Providing adequate learning & growth opportunities and requisite tools Appropriately upgrading the technology Focusing on waste elimination and cost innovation

Quality control tools and techniques

Die and Tool Shop

We are capable of manufacturing dies in our in-house tool shop, which ensures direct feedback from the manufacturing department. This knowledge and practical experience can also be used to optimize the tools and to enable a continuous improvement process. In addition, our dies are manufactured with modern CNC milling and drilling machines as well as high speed cutting machines(HSC)accordingtothelatesttechnologies.

For special applications we also use wire cut EDM and die sinking. Other features of our die shop include

Numerical control programming, Machining of blocks,

Electro-discharge machining, Hydraulic and electric discharge die shrinking, Filter-run welding, Milling and turning of dies, Forming of dies by electro-erosion, Manufacturing of trimming tools, Die maintenance, Die heat treatment Quality assurance of the tool shop

Quality statement

At Mahindra Forgings, India Quality & Customer focus is of utmost importance. We believe in providing customer satisfaction through excellence in product

&

Skill & competency enhancement in terms of professional and technical skills has been the key initiative. Our quality management system designed to comply with the latest automobile quality system

standard,TS 16949. Our quality journey began right since 2004. We have crossed various milestones integrating systems & processes with our esteemed customer. Our process improvement plans are prepared with inputs from organizational business directives, internal process analysis. Customer feedback & industry best practice,and continuous improvement through various

problem solving methodology. Our efforts to bring in world class quality forgings & machining component wit

defect concepts along with the fact that we want to be fully committed to customer satisfaction. And to become a world class organization as we move forward.

TOYOTA
Quality Policy

Toyota Turkey is a TOYOTA's production base for European market including Turkey. Our mission is to c

Turkish society through producing high quality vehicles in Turkey. Customers are seeking high quality vehicle costs delivered to them in the specifications they need and in time with their demands. As customer satisfaction is our primary objective, and quality is the prerequisite for that, it is our mandate to deliver what our customers demand and maintain our competitiveness.

We have to accomplish this mission constructed on following principles: Total Quality Control, based on mutual trust among ourselves and involvement of every single member of our organization is our Company life style. We cannot compromise for quality in anything we do. We are committed to continuous improvement ( Kaizen ) in all our

activities and practices.We shall cooperate with and assist our suppliers tro for continuous improvement in th services and practices.

Our quality target is to be always better than competitors and also to be better than other Toyota Motor Corpor

producing CS No. 1 vehicles. Toyota Turkey shall achieve the said mission and the stated target by intensive commitment of all members of Toyota Turkey family.

Policy Statement

Toyota Motor Corporation Australia Limited (TMCA) recognises that the health, safety and welfare of employee

contractors, visitors and persons present at TMCA sites is our responsibility. It is a primary and fundamental obj

will be regarded as such by all persons employed by TMCA or TMCA representatives.

TMCA is committed to ensuring a safe and healthy working environment for all personnel and the prevention of

related injuries and illness by providing and maintaining a safe working environment including an occupational h safety management system (OHSMS) and safe systems of work in compliance with relevant occupational health legislation.

TMCA is committed to maintaining OHS Certification to National Self-Insurer OHS Audit Tool NAT) and OH To meet our responsibilities, TMCA will

Manage Risks by identifying all workplace hazards, undertaking assessments and taking all necessary actions any exposure to injury, loss or damage.

Comply with all legal and other obligations by ensuring that our business is managed in accordance with rele occupational health and safety legislation and TMCA Occupational Health and Safety Policies.

Apply TMCA policies, where applicable, to suppliers and other third parties.

Establish targets and measurements we will manage our obligations using coordinated occupational health a

business plans for each area and site, with challenging targets against which to measure progress, to ensure conti improvement aimed at the elimination of work related illness and injury to achieve our goal of "Zero Harm".

Provide appropriate training and information for all TMCA employees, labour hire employees, contractors a to enable safe performance of work.

Ensure meaningful and effective consultation with, and the involvement of all employees in matters potentiall workplace health and safety.

Communicate clearly and openly TMCA's occupational health and safety commitments and performance

Promote a culture of safety by TMCA and all TMCA personnel. We will ensure everyone knows that they are responsible for their own, and others health and safety, setting clearly defined responsibilities for all managers, supervisors and all other TMCA people. This policy statement applies to all TMCA sites and will be regularly reviewed in light of

developments, including changes to legislation, our understanding of best practice, and the organisation of TMC

The cornerstone of Toyota's quality control system is the role of the team members in the production process. Th on which Toyota was founded are employed at the Georgetown plant.

Toyota involves its team members by:

encouraging an active role in quality control, utilizing employee ideas and opinions in production processes, and practicing "kaizen" striving for constant improvement.

Toyota team members treat the next person on the production line as their customer and will not pass a defective

that customer. If a team member finds a problem with a part or the automobile, the team member stops the line a

the problem before the vehicle goes any farther down the line