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Setting Standards in Practical Learning

EPIC Educational Program Innovations Center


5759 Coopers Avenue, Mississauga, ON L4Z 1R9

Toll Free : 1-888-374-2338

Modern Power System Protective Relaying


May 3-5, 2010 Winnipeg, MB

Fundamentals of Modern Substation Equipment, Protection and Controls


May 17-19, 2010 Regina, SK

Electrical Design Concepts for Non-electrical Engineers


May 25-27, 2010 Edmonton, AB

www.epic-edu.com

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ModernManagement Power System Protective Relaying Stormwater for Improved Water Quality
Clearance of faults Requirements of protective relaying systems Components of Power System Protection Schemes Fault-detecting relays The transition from electro-mechanical relays to electronic and digital microprocessor-based relays Tripping relays and other auxiliary relays The application of programmable logic controllers Circuit breakers - bulk oil, air-blast, vacuum, SF6 Current transformers Voltage transformers Modern microprocessor-based relays - review types available Current Transformers (CT) and Voltage Transformers (VT) Various types of CTs, VTs and CVTs Theory and characteristics of CTs Application requirements of CTs for protective relaying Accuracy classifications Future trends in CT design using optics Testing of CTs and VTs Feeder Overcurrent Protection Protective relaying requirements for radial systems Elements of feeder protection schemes High-set, low-set and inverse-timed elements Coordination with other devices and fuses Various types of overcurrent relays Electromechanical, electronic and digital relays Relay setting criteria Load limitations Testing of overcurrent protection schemes Microprocessor-based feeder overcurrent relays - features, application and testing Coordination of Electrical Protection Systems Fuse to fuse Circuit breaker to fuse Fuse to circuit breaker Computer software packages for protection coordination studies Auto-reclosing of circuit breakers Back-up protection Limitation of fault current Selective zones of protection Breaker failure protection Bus Protection Types of bus protection schemes Basic concept of differential protection Application to various bus configurations Testing of bus protection schemes High impedance relays Motor Protection, Starting and Control Applicable motor standards Methods of starting Differential protection, phase unbalance, overcurrent Ground fault protection Canadian Electrical Code requirements Microprocessor-based motor control and protection devices

After participating in this seminar, you will be able to: use your knowledge of the basic industrial and utility system protection techniques including fault analysis enhance your understanding of protective devices being used in your organization determine your own relay settings and thoroughly understand the philosophy of protective systems relate to actual cases illustrating various techniques in present use and highlighting particular approaches used by experienced system designers apply your awareness of recommended practices in applying or approving protection schemes discover problems generally faced and solutions successfully adopted by industry calculate the basic fault currents flowing in any part of the electrical system improve your electrical system protection against faults and overvoltages select and apply microprocessor-based multi-function relays Description Protection of low, medium and high voltage power systems requires an understanding of system faults and their detection, as well as their safe disconnection from the power system. This course presents a comprehensive and systematic description of the concepts and principles of operation and application of protection schemes for various power system elements such as feeders, transformers, motors, buses, generators, etc. The course begins with an overview of power system faults and the protection scheme requirements for the detection and coordinated clearance of these faults. Protection requirements for cogeneration, nonutility generation, and interconnection with the utility power system are covered in detail. This course deals with protection systems from a practical perspective, and includes important functional aspects such as testing and coordination of protection systems. It is specially designed for industries and utilities, which depend on proper system protection for operational efficiency and minimizing damage to equipment. Objective To provide a practical understanding of protective schemes for electrical power systems and equipment. Who Should Attend Engineers, technicians and technologists in the industrial, consulting, and utility fields involved in design, regulatory inspection, operation and maintenance who require knowledge of electrical system protection techniques. Faculty: Mike Southwood, Eastern Power Ltd. Welcome, Introduction, Workshop Preview, Learning Outcomes and the Assessment Method Power System Faults Different types of faults Incidence of faults on power system equipment Effects of power system faults Magnitude of fault current Detection of faults
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1.8 CEUs / 18 PDHs

ModernManagement Power System Protective Relaying Stormwater for Improved Water Quality
Transformer Protection Overcurrent and ground fault protection Application of differential protection to transformers Restricted ground fault protection Gas relays, pressure and gas accumulation Winding temperature and oil temperature devices Testing of transformer protection schemes Modern microprocessor-based multi-function relays available functions, application and testing Generator Protection Differential protection Reverse power, stator ground, out-of-step, loss of field, field ground, overexcitation, interturn, etc. Over-frequency, underfrequency, overvoltage, undervoltage Negative phase sequence or phase unbalance Voltage controlled and voltage restricted overcurrent protection Synchronizing systems, synchro-check relays Comparison of electro-mechanical and electronic relays Testing of generator protection schemes Microprocessor-based multi-function generator protection relays - available relays, application and testing Cogeneration and Non-Utility Generation (NUG) Protection Protection requirements for non-utility generating stations Requirements for the interconnection of NUGs to utility power systems Typical protection schemes for non-utility generators Low-cost microprocessor-based multi-function relays for small generators Breaker failure protection Testing utility tie protection schemes Transmission Line Protection Interconnected systems with two-way flow of fault current Distance or impedance protection schemes Current differential protection schemes Communication channel requirements between terminals Coordination and transfer-tripping between terminals Modern microprocessor-based line protection relays available relays, features, applications and testing Capacitor Protection Application of static capacitors on power systems Description of protection schemes used Testing of capacitor protection schemes Microprocessor-based capacitor protection and controls relays Recent Developments and Future Trends In Protective Relaying Digital relays Integrated microprocessor based systems for control, monitoring, and protective relaying Optical current transformers Fibre optic communications Questions and Answers and Feedback to Participants on Achievement of Learning Outcomes There will be a one-hour lunch break each day in addition to a refreshment and networking break during each morning and afternoon session. Daily Schedule: 8:00 Registration and coffee (first day only) 8:30 Session begins 12:00 Lunch 4:30 Adjournment Faculty: Mike Southwood, B.Sc., P.Eng., obtained his degree in Electrical Engineering in the UK. He has 35 years experience in the field of power system protective relaying with the Central Electricity Generating Board in England, and with Ontario Hydro. In 1993 Mr. Southwood took early retirement from Ontario Hydro after 25 years service. He held the position of Senior Protection & Control Engineer in Cherrywood District where he was responsible for commissioning and maintenance of protective relaying, control and metering schemes on the 500 kV, 230 kV and 44 kV systems. Mr. Southwood is currently Chief Electrical Engineer with Eastern Power Ltd., a company that designs, builds and operates nonutility generating stations. He has conducted numerous seminars/ courses on power system protection for various industries and universities in major North American cities and for various overseas electrical utilities.

1.8 CEUs / 18 PDHs

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Fundamentals of Modern Substation Equipment, Protection Controls Stormwater Management for Improved Water and Quality
After participating in the seminar, you will be able to: use with confidence the knowledge of modern medium and high substation equipment, protection and controls apply the clear understanding of needs to use power conditioning equipment to your substations assess the modern substation system, equipment, protection and automation assure in-depth knowledge of how substation equipment operates read and relate single line drawings, electrical schematics, to substation equipment protection and control system recognize all that is the latest technology in electrical substations Description Knowledge of state-of-the-art substation equipment, protection and controls is a prerequisite to decisions in design, construction and operation of high and medium voltage substations. This practical course covers medium and high voltage industrial, utility, commercial and institutional substations introducing participants to the up-to-date equipment that makes up an electric substation. It explains how each type of equipment operates and guides through the protection and control equipment and systems that determine successful and safe substation operation. The participants learn practical aspects of design, construction and operation of power transformers, voltage regulators, power circuit breakers, circuit switchers, and capacitor banks. They also study protective relays, trip schematics and wiring diagrams, auxiliary equipment and systems, metal-clad switchgear, substation automation, communications and integration, and UPS, batteries and battery chargers. It is a unique opportunity to bring you up to date and answer your questions regarding state-of-the-art substation equipment, protection and controls. Objective To provide a practical review and update on modern substation equipment, protection and controls with emphasis on clear understanding and thorough knowledge of the state-of-art technology. Who Should Attend Substation design engineers, industrial, utility, or plant engineers, engineering technicians, substation, planning and operations specialists, consulting engineers, transmission and distribution line design engineers and technicians, electrical project and construction managers and supervisors, managers of electrical design engineering departments, and other individuals involved in the design, construction, operation, or maintenance of medium- or high-voltage substations and distribution facilities. All topics begin at the fundamentals level and take you to the latest advancements. You Will Receive: extensive course materials that will serve as valuable reference in your work Program Outline Day I Instructor: Ajit Bapat, Program Director, EPIC Welcome, Introduction, Workshop Preview, Learning Outcomes and the Assessment Method Introduction to Electrical Power Distribution Systems Canadian Electrical Code Voltage classifications Fundamentals of electrical power distribution system operation Modern Substation Types and Purposes Fundamentals of electrical substation operation Primary unit substations Secondary unit substations Substation circuit arrangement Power Transformers and Controls Major components Construction and operation Connections and ratings Fixed taps and LTCs Introduction to Electrical Drawings Standards for electrical controls, international context Standard electrical symbols Single line diagrams Schematic and wiring diagrams Ladder diagrams Power Conditioning Systems Classification of equipment requiring power conditioning Standby versus uninterruptible power Categories of power conditioners Review of power conditioner types Class Discussion of Exercise Examples in Transformer Applications

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1.5 CEUs / 15 PDHs

Fundamentals of Modern Substation Equipment, Protection Controls Stormwater Management for Improved Water and Quality
Day II Instructor: Mike Southwood, B.Sc., P.Eng. Fundamentals of Power System Protective Relaying Systems Power system faults Requirements of protective relaying systems Detection and clearance of power System faults Basic fault calculations Components of protection systems Relay types: electromechanical, electronic and microprocessor-based relays Instrument Transformers Voltage transformers and current transformers Theory of operation Burden, saturation, and accuracy Application and selection Testing of CTs and VTs Coordination of Protection Systems Time-current coordination Protective relaying zones Backup protection on radial systems Breaker failure protection on interconnected systems Auto-reclosing of circuit breakers Protective Relaying Systems Feeder overcurrent protection Bus protection - fundamental principle of differential protection Transformer protection Day III Instructor: Ajit Bapat Bus and Disconnect Switches Types and applications Manual and motor-operated switches; control schematics Power Circuit Breakers Purpose and types Construction and operation Schematics and wiring diagram examples Metal-Clad Switchgear Advantages and applications Construction and operation Protection and control Power Supply Systems Battery systems Purpose and ratings Chargers and charging control systems AC Power Supply Systems Station power requirements Back-up supplies/sources Source transfer control schemes Power Capacitor and Capacitor Banks Principles of power capacitor application Power capacitor construction and operation Capacitor banks construction and operation Switching and protection control schemes Substation Commissioning Acceptance testing equipment Start up procedures Energizing equipment Discussion of Problem Set Given as in Class Assignment. Questions and Answers and Feedback to Participants on Achievement of Learning Outcomes There will be a one hour lunch break at noon on each day as well as a refreshment and networking break during each morning and afternoon session. Lunch will be provided on day III also. Daily Schedule: 8:00 Registration and coffee (Day I only) 8:30 Session begins 4:30 Adjournment (Day I & II) 12:00 Final Adjournment (Day III) Instructors: Ajit Bapat is well known in the electrical distribution field having served over 40 years in the industry. His expertise in the art and science of ground fault protection is acknowledged in North America. He holds Masters Degrees in Business Administration and Electrical Engineering, specializing in Power Systems and Power System Protection, and has particular interest in ground fault protection, digital metering systems, microprocessor based integrated systems for protection, metering, monitoring and control of power distribution systems. He is a member of Professional Engineers Ontario and a senior member of the IEEE. Mike Southwood (see bio on page 3)

1.8 CEUs / 18 PDHs

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Electrical Design Concepts for Engineers Stormwater Management forNon-electrical Improved Water Quality
After participating in this course, you will be able to: discover in depth the electrical code requirements and how the code is organized and used apply the code in your work situations determine the liabilities associated with code non-compliance design electrical systems in compliance with the code broaden your knowledge of wire and cable applications review the requirements of the code to ensure they are accounted for in the design, construction and operation of electrical systems use your knowledge of grounding and bonding requirements in the code gain more insight into the protection and control requirements of the code assess your understanding of the requirements for hazardous locations in the code determine the requirements in the code for motor applications, substations and high voltage lines Description This course, focused on basic electrical design concepts, is designed to meet today demands for more integration of engineering disciplines in industrial and commercial design, construction and maintenance. It will familiarize you with basic electrical circuits and circuit parameters, and provide a general understanding of the methods used to design low voltage power distribution systems (for voltages 600 volts and below). You will gain practical understanding of basic concepts such as direct, single-phase, and three-phase alternating current, power, power factor, and inductive loads. You will study basics of electrical generation, transmission and distribution, basic design philosophy and design procedures, electrical construction materials, services, and grounding and power quality concepts. Application of Canadian Electrical Code to design procedures, including relevant sections of the Canadian Electrical Code will be emphasized. You will learn how to communicate effectively with engineers and contractors who are designing or building, upgrading or expanding your plants electrical distribution. Instruction will assume that you have no prior electrical engineering education but are currently involved with the electrical equipment and systems. Objective To provide people with no formal electrical engineering education, involved with the design, construction or maintenance of electrical systems, with a sound understanding of the principles used in designing electrical circuits. Who Should Attend This course is a must for non-electrical engineers involved in electrical and lighting systems in industrial plants and commercial and institutional buildings and facilities. It will benefit plant, project, and facility engineers, electrical contractors, as well as sales engineers involved with electrical equipment and systems. No formal electrical education is required. All topics begin at the fundamentals level. Program Outline Faculty: Ajit Bapat, P.Eng., M.Eng., MBA Day I Welcome, Introduction, Workshop Preview, Learning Outcomes and the Assessment Method Basic Concepts Voltage, current, power Resistance, inductance, capacitance Ohms law, RMS, average values Three-phase systems Power factor Grounding Concepts Grounding for safety Grounding for equipment operation Electrical Power Generation, Transmission and Distribution Fundamentals of power generation, transmission and distribution One-line diagrams Power quality Day II System Design Philosophy Voltage Levels Transformers Theory, types, connections Overcurrent protection Fault calculations Interrupting ratings Coordination Load study/possible loads Load characteristics Load locations Standards, Recommended Practices, Guides and Codes Introduction to Canadian Electrical Code Key relevant sections of the Canadian Electrical Code Electrical Construction Materials Basic Electrical Construction Materials Wires Raceways Devices Boxes Panelboards Motor control equipment Switchboards Day III Design Procedures Lighting and Non-motor Branch Circuit Design Harmonics consideration CEC requirements Circuit protection Motor Branch Circuit Design CEC requirements Motor protection Circuit protection Calculations Feeder Circuit Design CEC requirements Circuit protection Calculations Problem Solving Service Design Commercial/industrial examples CEC constraints Utility constraints Equipment Switchboards Metering: CTs, PTs Fault Current Calculations Lighting Design Questions and Answers and Feedback to Participants on Achievement of Learning Outcomes There will be a one-hour lunch break each day in addition to refreshment and networking breaks during the morning and afternoon. Lunch and refreshments will be provided. Daily Schedule: 8:00 Registration and Coffee (Day I only) 8:30 Session begins 12:00 Lunch 4:30 Adjournment Faculty Ajit Bapat (see bio on page 5)

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1.8 CEUs / 18 PDHs

If you have any questions, If you have any questions, or require assistance, or require phone assistance, Ruby at: phone Rubyext. at: 222 1-888-374-2338 1-888-374-2338 ext. 222

Our mailing address is: You may e-mail the You may register online EPIC Learning Centre completed form toQuality by completing our Stormwater Management for Improved Water EPIC Learning Avenue Centre completed byonline completing our 5759 Coopers Ruby form at: to form at: 5759 Coopers Avenue Mississauga, ON L4Z 1R9 Mississauga, ON L4Z 1R9 Ruby at: rsubben@epic-edu.com rsubben@epic-edu.com online form at: www.epic-edu.com www.epic-edu.com

You may fax the You may fax the completed form to: completed form to: 1-800-866-6343 1-800-866-6343 (24 hours) (24 hours)

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Course Locations
Winnipeg Radisson Hotel Winnipeg Downtown 288 Portage Avenue Winnipeg MB R3C 0B8 Tel: (204) 956-0410 Regina Regina Inn & Hotel Conference Centre 1975 Broad Street Regina, SK S4P 1Y2 Tel: (306) 525-6767 Edmonton Delta Edmonton Center Suite 10222 - 102nd Street Edmonton AB T5J 4C5 Tel: 1-800-661-6655

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Modern Power System Protective Relaying Course Code: 01-0501-2100 May 3-5, 2010 Winnipeg, MB The fee for the course is $1,695 + GST. If you register after April 2, 2010 the fee increases to $1,865 + GST. Fundamentals of Modern Substation Equipment, Protection and Controls Course Code: 01-0502-2100 May 17-19, 2010 Regina, SK The fee for the course is $1,695 + GST. If you register after April 16, 2010 the fee increases to $1,865 + GST. Electrical Design Concepts for Non-electrical Engineers Course Code: 01-0503-2100 May 25-27, 2010 Edmonton, AB The fee for the course is $1,695 + GST. If you register after April 23, 2010 the fee increases to $1,865 + GST.

Group Discounts and Withdrawals Registration covers all program materials, refreshments during breaks and lunch but excludes accommodation. For organizations sending more than one participant, the following discounts to the course fee apply: 10% discount to the second, 15% to the third, 20% to the fourth and 25% to the fifth and subsequent registrations. To withdraw from a course, you must send your request in writing with the official receipt to our office: Fifteen or more business days in advance: full refund less $50.00 administration charge. Five to fourteen business days in advance: non-refundable credit of equal value for any future EPIC seminar within one year. Credits are transferable within your organization. In case of an unexpected event occurring after this time, you may send someone else to take your place without any additional cost. If a speaker is not available due to unforeseen circumstances, another speaker of equal ability will be substituted. EPIC reserves the right to cancel or change the date or location of its events. EPICs responsibility will, under no circumstances, exceed the amount of the fee collected. EPIC is not responsible for the purchase of non-refundable travel arrangements or accommodation or any associated cancellation/ change fees. To avoid any fees or charges, please call to confirm that the course is running before confirming travel arrangements and accommodations.

Attendee(S): Please list additional names on separate copies made from this registration form. Mr/Mrs/Ms Position Company/Organization Nature of Business Address City Tel. (Office) Province Tel. (Residence) Postal Code

Fax E-mail Please provide both business and residence telephone numbers in case of changes. YES, I would like to receive notification of upcoming courses by E-mail How did you hear about this course? Tax Information: If tax-exempt, enter tax-exempt number below and attach copy of tax-exempt certificate Questions? Phone our Toll Free at (888) 374-2338 ext. 222. GST# R135 276 467
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EPIC EPIC provides provides the the highest highest quality quality technical technical seminars seminars and and short short courses courses for for professional professional development. development. These These seminars/short seminars/short courses courses offer offer innovative innovative approaches approachesto tothe thesolution solutionof ofboth bothold oldand andnew newproblems problemsto tobenefit benefitnot notonly onlythe the individual individual participant, participant, but but also also to to enhance enhance standards standards in in the the organizations organizations from from which whichthe theparticipants participantscome. come. Our Our seminars seminars and and short short courses courses present present a a balanced balanced mixture mixture of of lectures, lectures, case casestudies, studies,indepth indepthpractical practicalworkshops workshopsand andhandson handsonexercises exercisesunder underfaculty faculty guidance guidanceas aswell wellas asopen openforums forumsfor forquestions questionsand andanswers answersand andcover covertechnical technical topics topicsthat thatare aremultidisciplinary multidisciplinaryand andapplicationsoriented. applicationsoriented.You Youwill willnot notfind find the the material material taught taught in in a a university university course course or or covered covered in in any any single single book. book.

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Fully Fullysatisfied satisfiedin incourse coursecontent contentInformation Informationin inthe themanual manual(brochure) (brochure)met met my myexpectation. expectation.Speaker Speakerwas waseasy easyto tounderstand understandand andvery veryknowledgeable. knowledgeable. He He knew knew how how to to stimulate stimulate the the class. class. Claude Leduc Claude Leduc Project Project Leader Leader Public Public Works Works Government Government Services Services Canada Canada The The course course content content was was of of great great interest. interest. Overall Overall very very good. good. Donnie Donnie Hawco Hawco Public Public works works Supervisor Supervisor Cape Breton Cape Breton Regional Regional Municipality Municipality

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Stay Stayabreast abreastof ofnew newregulations, regulations,standards standardsand and best practices best practices Be Be at at the the vanguard vanguard of of technical technical advancements advancements Advance in your careers Advance in your careersby byaccepting acceptingnew new challenges challengesand and responsibilities responsibilities Compete Compete in in todays todays multidisciplinary multidisciplinary workplace workplace Increase productivity Increase productivityby bylearning learningthe thelatest latest techniques techniques and and practices practices Earn Continuing Earn Continuing Education Education Units Units (CEUs) (CEUs)

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EPIC EPIC Courses Courses EPIC Educational Program EPIC Educational Program Innovations InnovationsCenter, Center,the the leading leading provider provider of of continuing engineering education delivers short short continuing engineering educationin inCanada, Canada,plans plans and and delivers courses/seminars on topics of of importance to engineers, scientists and courses/seminars on topics importance to engineers, scientists technologists. It brings a group of continuing education specialists and technologists. It together brings together a group of continuing education who have organized and organized delivered thousands of shortthousands courses/seminars in specialists who have and delivered of short major Canadian cities. Instructors in EPIC courses are selected tocourses present courses/seminars in major Canadian cities. Instructors in EPIC engineering principles andengineering applications principles in the areas in applications which they are are selected to present and in renowned real-world experience. has real-world successfully brought its the areasfor in their which they are renownedEPIC for their experience. courses to thousands of technical upgrading their knowledge EPIC has successfully broughtprofessionals its courses to thousands of technical to make them more productive asknowledge well as helping themthem advance along their professionals upgrading their to make more produccareer path. is certified by Human Resources tive as well EPIC as helping them advance along theirDevelopment career path.Canada EPIC is as a designated educational institution for purposes of the as Income Tax Act. certified by Human Resources Development Canada a designated Fees paid by individuals tax of deductible. educational institutionare for income purposes the Income Tax Act. Fees paid by individuals are income tax deductible. Continuing Education Units (CEUs) EPIC Educational Program Innovations Continuing Education Units (CEUs) Center has been approved as an Authorized Provider by the International Association ofapproved Continuing EPIC Educational Program Innovations Center has been as Education and Provider Training (IACET), 8405 Greensboro Drive, 800, an Authorized by the International Association of Suite Continuing McLean, VAand 22102. In obtaining this approval, EPIC Educational Program Education Training (IACET), 8405 Greensboro Drive, Suite 800, Innovations Center has demonstrated that it complies with the ANSI/IACET McLean, VA 22102. In obtaining this approval, EPIC Educational Program Standards which are widely recognized standards ofthe good practice Innovations Center has demonstrated thatas it complies with ANSI/IACET internationally. As a result of our Authorized Provider membership status, Standards which are widely recognized as standards of good practice EPIC Educational Program Innovations Center is authorized to offer internationally. As a result of our Authorized Provider membershipIACET status, CEUs for its programs that qualify under theisANSI/IACET EPIC Educational Program Innovations Center authorized to Standards. offer IACET CEUs for its programs that qualify under the ANSI/IACET Standards. CEUs indicate the number of hours invested by you in the course to acquire new knowledge and skills. As aninvested IACET Authorized EPIC CEUs indicate the number of hours by you inProvider, the course to Educational Innovations offers CEUs for itsProvider, programs that acquire newProgram knowledge and skills.Center As an IACET Authorized EPIC qualify underProgram IACET guidelines, therefore the CEUs awarded by EPIC are Educational Innovations Center offers CEUs for its programs that recognized internationally. They are convertible professional development qualify under IACET guidelines, therefore the to CEUs awarded by EPIC are hours (PDHs) required They by professional engineering associations recognized internationally. are convertible to professional development and learned engineering One CEU is equal to ten PDHs. hours (PDHs) required societies. by professional engineering associations and learned engineering societies. One CEU is equal to ten PDHs. In order to successfully complete an EPIC course and earn the indicated CEUs, must demonstrate achievement of the learning In orderparticipants to successfully complete an EPIC course and earn the indicated outcomes listed for the program. This can be achievedof by taking part CEUs, participants must demonstrate achievement the learning in the discussions, case workshops, practice exercises, etc.part as outcomes listed for the studies, program. This can be achieved by taking well asdiscussions, the questioncase and studies, answer periods and practice any tests or assignments in the workshops, exercises, etc. as that be administered. Those who and are any unable well may as the question and answer periods teststo ordemonstrate assignments achievement the learning outcomes (due to unable lack of participation) or that may be of administered. Those who are to demonstrate who have missed more than 5% of the course not awarded the achievement of the learning outcomes (due towill lack of be participation) or indicated Successful of EPIC courses who haveCEUs. missed more thancompletion 5% of the course will not bequalifies awardedyou the to receive CEUs. a certificate of completion from Program indicated Successful completion of EPIC EPIC Educational courses qualifies you Innovations This certificate indicates the CEUs earnedProgram by you. to receive aCenter. certificate of completion from EPIC Educational Innovations Center. This certificate indicates the CEUs earned by you. EPIC ensures high quality in all its courses by employing instructors of high calibre. We want you to 100% satisfied that you received even EPIC ensures high quality infeel all its courses by employing instructors of more than you expected. We in every aspect of received our operation: high calibre. We want you tobuild feel quality 100% satisfied that you even from development to build expert instruction delivered inour comfortable morecourse than you expected. We quality in every aspect of operation: learning environments, to optimize your personal learning in experience. It from course development to expert instruction delivered comfortable is our aim and practice to quality education, whichexperience. enables you learning environments, to ensure optimize your personal learning It to effective andto productive on the job. is be ourmore aim and practice ensure quality education, which enables you to be more effective and productive on the job.

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