Written In English Communication Part A 1. What is the usual function of the first paragraph of a formal letter?

The first paragraph usually states the purpose or why the writer is writing the letter. Example: responding to a job advertisement, replying to a complaint, introducing a product, extending an invitation. 2. Why should technical terms and jargons be a oided in business letters? Technical terms and jargons should be avoided in business letters as they may not be familiar to the reader and can cause confusion. Thus the letter becomes ineffective. !. "ichael Polanyi #as a philosopher #hose #or$ contributes significantly to our understanding of communication. %i e &'E important implication of his contribution to our understanding of communication. Michael Polanyi introduced the term tacit dimension! that is, the fact that we "now more than we can say and that we often say more than we reali#e. (. )tate *+,EE common problems in communication. a. use a language poor choice of vocabulary and structure of communication b. clarity of massage $s the massage clear% &ould anything can be ambiguous c. 'oise These may be a barrier to effective verbal communication -. Identify any *#o components of a short memorandum report a. (riter!s name b. )eader!s name

Part . *b. )ashid +in Md $hsan 'o. ,-,.oron "opi /, 0ff 1alan 'enas, 2//33, 4lang 5elangor Tel: 367/2277-7 Email: imann77-78yahoo.com 63 5eptember /339 The Principal :epartment of .ife .ong .earning 0pen ;niversity Malaysia 1alan Tun $smail <3293 4uala .umpur :ear 5ir, /,e0 ,e1uest to Postpone the Course/ $ am writing to re=uest for postpone the course +achelor of Education session for the next semester. 0n 0ctober until :ecember was the next semester. $ am sorry to sa that $ can!t attend the whole classes in that period. That was because $ have to ta"e care of my father and very needed to go bac" to my hometown at 4edah and staying there during that period. $ only can continued my studies in the next year Than" you for the ta"ing time to consider my re=uest. Pleace contact me by e> mail or phone if you have any =uestions. ?ours faithfully, *b. )ashid +in Md $hsan 5tudent $: 'o. 9-<923,3 encl.: court summons cc. :r Masithah *hmad, &hair

*b. )ashid +in Md $hsan 'o. ,-,.oron "opi /, 0ff 1alan 'enas, 2//33, 4lang 5elangor Tel: 367/2277-7 Email: imann77-78yahoo.com 63 5eptember /339 *ttn: Mr :avid &hoi 5ales Manager Everlong +atteries 6@6 &hoi Aung )oad Meru 4lang :ear Mr &hoi ,e. &rder 'o. 234152 $ am writing to inform you that the goods we ordered from your company have not been supplied correctly. 0n /7 *ugust /339 we placed an order with your firm for 6/3 ultra super long>life batteries for laptop. The consignment arrived yesterday but contained only 663 batteries. This error put our school in a difficult position, as we had to ma"e some emergency purchases to fulfil our commitments to our students. This caused us considerable inconvenience. $ am writing to as" you to please ma"e up the shortfall immediately and to ensure that such errors do not happen again. 0therwise, we may have to loo" elsewhere for our supplies. $ loo" forward to hearing from you by return. ?ours sincerely *b. )ashid +in Md $hsan

&PE' 6I)*A'CE 7EA'E, .A+A%IA' A 1. 2 faedah pembelajaran $endiri a. pembelajaran ber"ualiti b. ber"eupayaan mengguna"an te". ict c. persediaan ut" pemb. 5pjg hayat d. mening"at"an peluang diambil be"erja 2. 2 cara atasi $erisauan $eti$a menghadapi peperi$saan a. tepati masa b. baca dan faham"an arahan

.A+A%IA' . 1. 2 cara mengimbas bu$u

a. s$imming :bacaan pantas; i. membaca te"s dengan pantas untu" mendapat gambaran awal untu" menguasai bahan tersebut ii. "aedah ini diguna"an apabila perlu membaca sejumlah bahan yang banya" dalam masa yang sing"at dan tida" ma"lumat spesifi" iii. "aedah dila"u"an untu" menilai ada"ah bu"u itu sesuai dengan "eperluan iv. melibat"an pembacaan sebahagian daripada te"s b. scanning :mengimbas; i.penyerapan "andungan yang amat pantas ii.dila"u"an untu" mencari ma"lumat spesifi" iii. mengguna"an "ata "unci iv. pembacaan dihenti"an apabila ma"lumat telah diperolehi v. "aedah ini diguna"an untu" mencari ma"lumat yang diperlu"an dengan pantas dan lebih ber"esan

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8ungsi hyperlin$ dan butang fa ourites +yperlin$ > melompat "e fail lain B banya" do"umen web yg boleh membawa anda "e lo"asi web yg lain. 8a ourites > memboleh"an pengguna menyimpan laman web bagi tujuan ruju"an .boleh guna"an jln pintas "pd folder. (. 9elas$an 2 tools my7") a. announcement B pengumuman b. course material B bahan pembelajaran c. =ui# B memboleh"an anda membuat penilaian sendiri seberapa by" "adar,masa,"eselesaan anda Cara buat nota ring$as dan nota rang$a > nota ring$as B mengandungi semua ma"lumat ang diring"as"an dlm bt" prggn. perlu memecah"an ma"lumat bab "pd beberapa unit "ecil. > nota rang$a B tida" pelu susun linear.Taju" utama menjadi nucleus dan idea utama dan "onsep/ membentu" cadangannya. 4aitan antara idea dan "onsep dgn guna"an garisan sbg penghubung. -.