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INFOSYS.110 BUSINESS SYSTEMS: DELIVERABLE 2: BUSINESS SECTION SUMMER 2014 Name NetID Group Number: Website Link: Tutorial Details Time Spent on Assignment: Kaiz Hudda khud607 092 http://infosys1102014ssgroup92.blogspot.co.nz/ Tutor: Day: Time: Tuesday & Claris Tutor 2pm Friday 33 hours Word Count: 1650

PREVENTING HOUSE FIRES DUE TO UNATTENDED COOKING

INTRODUCTION

House fires are a major issue around the world. Reports show that 48% of House fires are caused by unattended cooking every year. (A.P. Robins, C.A. Wade, 2010) This indicates that 48% of deaths are avoidable, yet every year deaths are increasing. Reducing deaths due to unattended cooking is very important for the well being of families. Therefore precautions need to be put in place to ensure that these types of fires do not take place. (Punke E., n.d.)
3. BUSINESS SECTION 3.1 Vision

To provide easy to use, high quality product to our customers, in every kitchen worldwide helping to prevent fires.
3.2 Industry Analysis: Fire Prevention Equipment Industry

Industry: Fire Prevention Equipment Industry.

Force:

High/Low:

Justification:

Buyer power:

High

Buyer power is high as there are many choices of fire prevention products in the market, which includes, smoke and fire alarms, and water

sprinkler systems. (Stout, G., 2000).

Supplier power:

Low

Supplier power is low, because there are many companies, that supply fire detection products, and other sensors that are used to make fire prevention equipment. One player in the market
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is Apollo (n.d.) that supply, smoke, and other detectors.

Threat of new entrants:

Low

Threat of new entrants is low, because there are high barriers such as, regulations and procedures that need to be followed, to ensure that the products made are to a specific standards which differ worldwide. (Apollo, n.d.)

Threat of substitutes:

Low

Threat of substitutes are low, as there arent alternative products outside of the fire

prevention equipment industry which provide the same service of alerting people, and so on. (WikiAnswers, n.d.).

Rivalry among existing High competitors:

Rivalry among existing competitors is high as there are many companies who are in the fire prevention equipment industry, which can be seen through companies such as, First Alert(n.d.) who are selling at a range of prices to battle similar products in the industry.

Overall attractiveness of the industry: The industry is attractiveness is high as there is low threat of new entrants meaning there will be less businesss entering the market. The threat of substitutes is low as there isnt anyother product outside this industry that can perform similar tasks as in our industry that consumers can use. Supply power is low therefore organisations can create competitive advantages by locating alternative supplies easily.
3.3 Customers and Their Needs

The main customers of the our Smart Device product put in the kitchen are households which cook on their stove. This is because this device is combatting the fires due to
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unattended cooking as this is results in nearly 50% of all house fires as mentioned previously. This causes avoidable loss of lives. Customers of the smart cooking device, need a device that can easily be operated and installed. They need a device which works correctly and alerts them incase they have left their cooking unattended, or incase of a sudden fire. Customers need a device which will reduce the risk of house fires and they need a device that can easily be manageable and have control over the device over its life.
3.4 The Product and Service

The product, smart cooking device which is kept on top of a stove will, satisfy the needs of the customers by, being simple to use as the device will automatically start once you have started the stove and there will be a notifcation light which will shine to indicated it has started. This will mean that customers do not even need to touch the device inorder to start it. The device will also have a LCD screen which will with a big button saying Start/Stop on if the person would like to turn it on/off manually. This means that the customer always has control or the device. This device also works correctly whereby alerting the person after a certain period of time if they are out of the kitchen or incase of a sudden fire. This is indicated by the device by a loud sound as well as, a flashling light. This will reduce the risk of house fires and deaths due to unattended cooking.
3.5 Suppliers and Partners

Our suppliers are companies that will supply the necessary parts to us such as, motion sensor, heat sensor, L.E.D lights and more, which will be used to make the product. Suppliers that would be, Visonic(n.d.) which provides motion sensing systems and RTD Company (n.d.) which specialise in temperature/heat sensors. Our partners will be New Zealand Fire Service, the Government, and Fire Safety NZ. These organisations are very critical to making our product known by endorsing the product and

and showing the importance of such a device for the home, so that customers are aware that the device is worth buying.
3.6 Strategy: Differentiation

Our strategy is differentiation. This is because our product is part of the broad market of fire prevention equipment. The user of the product is households who cook. The cost strategy is high cost, as the device is a high quality device which is innovative, and simple to use and manage. People will pay higher prices to reduce the chance of fires in the kitchen. The overall strategy is therefore Differentiation.
3.7 Value Chain Activity: Make the product or service

The most important value chain activity for this business is to make the product or service. This is because the smart cooking device needs to be high quality and which will work the way it is supposed too and is easy to operate, therefore quality parts will be needed to make the device, such as, L.E.Ds, motion and heat sensors to deliver high performance for households. Thats why the main focus will be on making the product. This is a device which can prevent fires in the home therefore the device will need to be very sensitive to heat and motion to alert the person if cooking is left unattended, or temperatures have reached unsafe levels.
3.8 Business Processes
3.8.1. PRODUCT ASSEMBLING PROCESS - This process is very important to the business, as the

product needs to be assembled without malfunctions e.g. heat and motion sensing issues which could be fatal to the customers safety and life. This is important as our VC is to maket the product.

3.8.2. INVENTORY MANAGEMENT PROCESS

This process is important to the business as it

makes sure that we dont have a shortage of inventory so there is no issues such as, delays in shipping the products to the customer, this helps to save time. The system helps track the sales of the product also.

3.9 Functionalities
3.9.1. PRODUCT ASSEMBLING PROCESS

Testing of product. Assembly of product.

3.9.2. INVENTORY MANAGEMENT PROCESS

3.10 Systems

Checking inventory levels of the product. Keeping track of product sales.

3.10.1. ORDER PROCESSING SYSTEM

This system is important as, it provides information on

tracking each orders and inventory from assembling the product in the assembly process to delivering the product to the customer on time, in full, and in specification. This helps to increase customer satisfaction thereby increasing the start ups reputation.
3.10.2. INVENTORY MANAGEMENT SYSTEM

This system assures that there is enough

inventory of the product ready for the quantity demanded by the customers, yet benefiting our start up as it ensures that there is little stock as possible in the warehouses so as to be efficent financially. This system helps to ensure that customers are always satisfied.
3.10.3. PRODUCT ASSEMBLY SYSTEM -

This system ensures that the product is assembled

correctly and also it is tested thoroughly to ensure that there arent any, defects, and mulfunctions. This system makes sure that the product is of high quality as per the vision and is ready for the customers to buy.

3.11. Summary Table: Value Chain to Systems

Value Chain Activity

Processes 1. Product Assembly Process

Functionalities 1. Testing of product rigorously. 2. Assembly of product.

Specific Information System(s) Product assembly system

Broad Information System(s) Decision Support System Supply Chain Management

Make the product or service

2. Inventory Management Process

1. Keeping track of product sales. 2. Checking inventory levels of product.

Inventory Management System Order Processing System

Decision Support System Transaction Processing System

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CONCLUSION

Overall, our business idea is making a smart cooking device which will help to prevent house fires and deaths due to unattended cooking. Using information systems (IS) and Information technology (IT) this can be done by, gaining a competitive advantage, IS and IT enable us to create products that are tested and assembled, from the product assembly system that are high quality as well as increasing effiency for the business leading to being better then the competition. IT and IS has made it easier to improve customer satisfaction by using the order processing system which tracks the product from start to delivery to ensure it has reached in full, on time and in specification. IS and IT have helped to generate growth, as there are systems which help to minimise cost and maximise the processes which matter the most to increase revenue and growth. Our product with the help of IS and IT can help make the world a better place.
REFERENCES

1. Stout, G. (2000). Introduction to Fire Safety. Retrieved from: http://www.infectioncontroltoday.com/articles/2000/10/an-introduction-to-firesafety.aspx 2. Apollo. (n.d.). Global Apollo, Retrieved from: http://www.apollo-fire.com/aboutapollo/global-apollo.aspx 3. Apollo. (n.d.) Regulations & Polocies, Retrieved from: http://www.apollofire.com/about-apollo/regulations-policies.aspx 4. Wiki Answers. (n.d.), good alternatives to smoke alarms, Retrieved from: http://wiki.answers.com/Q/Are_there_any_good_alternatives_for_smoke_alarms?# slide=2 5. RTD. (n.d.). Temperature Sensors, Retrieved from: http://www.rtdcompany.com/ 6. Visonic (n.d.). Company Profile, Retrieved from: http://www.visonic.com/companyprofile 7. Punke E., (n.d.), The Effects of House Fires, Retrieved from: http://www.ehow.com/list_6701247_effects-house-fires.html 8. A.P. Robins and C.A. Wade, (2010), Residential New Zealand Fire Statistics, Retrieved from: http://www.branz.co.nz/cms_show_download.php?id=088105bfc36563bcfa3e3 e55f9f3b558c8762ce6

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