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ICT Test

1. 2. 3. 4. 5. 6. 7. 8. Strategic, tactical, Operational, Aims, objectives, methods, plan which is compiled to help achieve business strategies using ICT systems Information assets, Geographic locations, Legacy systems Competitors, legislations, Technological changes Training, procurement, Security Help achieve ICT strategies Chief Information Officer Roles are: a. Coordinate between, users, ICT team and People are strategic level b. Champion of ICT c. Writes the ICT strategy Copy right and patent act, Freedom of information act, Rights in Database regulations Description: a. Copyright and patent act: Designed to prevent people from copying other peoples work & intellectual property b. Freedom of Information act: Designed to allow people access data that they have the right to such as personal information (Management Information System)A system designed to provide simplified data and reports to people at a strategic level. . (Decision Support System) A system designed to provide assistance in making decisions to the strategic level. Some features may include risk analysis based on previous statistics A System that is used to process transactions. E.g. processing payments from an EPOS. To determine the degree of formality To determine the information flow with an organization Autocratic, Democratic, Paternalistic A type of organization where the subordinates dont have a say in decisions regarding the business. They are expected to do what they are instructed to do. No discussion can take place Where discussion can take place between a superior and his subordinate regarding decision relating to the organization The path an information takes between two or more entities The path an instruction can flow through in a business. f Advantages for smaller companies

9. 10.

11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22.

Disadvantage for smaller companies

Cheaper system since costs are shared Guaranteed to work since the large companies built it

minimal control over the system

Advantages for larger companies


Disadvantages for larger companies


Customers are binded to contracts Control over the system

Increased cost of support Increased load the system which is providing the service If the system goes down, then customers will be unhappy, and loss of revenue

23. Poor training, Poor Planning, Poor staffing, Poor testing, Unforeseen costs, Poor support 24. Loss of reputation, Unnecessary cost involved to repair any damage caused, 25. Types: a. User Testing b. Integration Testing c. Modular Testing d. System Testing e. Environment Testing f. Client Requirement Testing 26. IDK 27. Alpha testing is when the developers of a system test it as a whole. 28. Regression testing is when, the system is tested for any bugs after a previous bug has been fixed 29. In a white box testing, the source code of the system is visible when the testing is happening, and black box testing is when the system is tested with the source sources code being visible 30. Description a. Direct Installation: this is when a new system is immediately introduced and the old system is taken offline. b. Phased Installation: this is when a new system is slowly introduced when the old system is slowly taken offline c. Parallel Installation: this is when both, new and old systems are running together at the same time. d. Pilot: this is when a system is tested in a specific location, e.g. a Department, country and or region. 31. Backup and recovery strategies 32. Amount of data, Importance of the data, 33. 34. 35. 36. A hot site has live data and hardware whereas the cold cite just has support needed hardware but not live data. 37. 38. 39. 40. 41. 42. 43. 44. 45. 46. 47. 48. 49. 50. 51.

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