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HyppTV over Streamyx R2 & HyppTV Everywhere

Prepared by IPTV Product Development & Management New Media, TM Date: 17,18,19,20 & 21 June 2013

For internal purpose only

OVERVIEW

1. HyppTV over Streamyx R2 is to be offered for all 8Mbps and as Add-On to 4Mbps customers in Malaysia. 2. The package will be offered starting from 8th July 2013. The new 3P 8Mbps package will replace the 2P 8Mbps package. 3. The target is to offer: 3P 8Mbps (HyppTV over Streamyx R2: hard bundled Streamyx with IPTV) at non-UniFi areas. HyppTV over Streamyx R2 as an add-on VAS for 4Mbps Streamyx and Phone Packages

HyppTV over Streamyx - Roadmap


8th July 2013
1. Access: 8Mbps (Hard Bundle): RM160 Hypp TV Offering FREE 17 Basic Channels Option to subscribe Platinum Pack Access: 4Mbps (Add on): RM140 + RM30 Hypp TV Offering New Platinum Pack with FREE Basic Channels

Product Offering

2.

GTM Readiness Big Bang Launch Event Demo Set up at non-UniFi TMpoints A&P Online Banner Flyers Application Form TVC Radio Ads Newspaper Quick Screen Quick Guide

Target Customer Area STB Registration STB Installation

1. 2.

Existing 4Mbps and 8Mbps. New 4Mbps and 8Mbps. Nationwide 14,000 units available as at 1st July 2013 TMpoint / Reseller / Online / TMSC

1. 1.

TM Install (New Install Order) Self Installation (Existing) Collect at TMpoint

Phase 2 8th July 2013 Product Offerings: 3P Streamyx 8M bundled with HyppTV Internet :
8M speed Free WiFi modem (for new customer only) Free TM WiFi ID

PRODUCT DESCRIPTION

Voice :
Free Dect Phone Free Calls nationwide to TM Fixed line RM0.10/min flat rate charge from TM to mobile

IPTV :
Free Set-Top-Box Free Subscription and option to subscribe 81 Channels

Product Description and target market 1. This package is a 3P service for 8M speed only (Voice, Internet & IPTV) 2. 8M Package Pricing = RM160 3. STB Self Install (for existing customer) 4. TM to Install (for New Installation Order) Terms and Condition 1. Subject to service availability & technical testing 2. 3P offerings ( Voice + Internet + IPTV) 3. FREE Set-Top-Box with 1 year warranty 4. Standard Streamyx and Phone Terms & Conditions apply.

Phase 2 8th July 2013 Product Offerings: Add On HyppTV over Streamyx 4Mbps Internet :
4M speed Free WiFi modem (for new customer only) Free TM WiFi ID

PRODUCT DESCRIPTION

Voice :
Free Dect Phone Free Calls nationwide to TM Fixed line RM0.10/min flat rate charge from TM to mobile

IPTV :
RM30 (Add on) Free Set-Top-Box New Platinum Pack with FREE Basic Channels

RM30

Product Description and target market 1. This package is add on HyppTV over Streamyx for 4Mbps Streamyx and Phone packages. 2. 4M Package Pricing = RM140 + RM30 (inclusive of one HyppTV pack). 3. STB Self Install (for existing customer) 4. TM to Install (for New Installation Order) Terms and Condition 1. Subject to service availability & technical testing 2. FREE Set-Top-Box with 1 year warranty 3. Standard Streamyx and Phone Terms & Conditions apply.

TERMS AND CONDITIONS

HyppTV over Streamyx R2 1. The package is offered for new and existing 8Mbps Streamyx & Phone package and as Add-On for 4Mbps Streamyx & Phone Package 2. This package will provide the opportunity for 8Mbps and 4Mbps subscribers in Malaysia to experience Streamyx with HyppTV. 3. The package will be offered starting on 8th July 2013, with no extra charges/fees to be paid by 8Mbps subscribers. The subscribers existing monthly package is still payable. 4. Existing subscribers are required to register their interest and collect the STB at Tmpoints. As for New Install order, the installation will be done by TM. 5. FREE Basic Channels for 8Mbps customers. Customer will have the option to subscribe to Premium and VOD channels. 6. 7. The viewing quality are subject to the current customer existing wiring and line condition. Speed and quality of service is on best effort basis with Unlimited Broadband whereby Service is subject to availability and technical testing. 8. Where assistance is required, subscribers may contact the TM Hotline Number at 100.

TERMS AND CONDITIONS

STB Installation 1. STB self installation can be done 24 hours after registration according to the STB self installation quick guide provided. For New Install order, the installation will be done by TM. 2. 3. 4. Wired connection in between STB and Modem are recommended to ensure the best viewing quality. TM shall not be responsible for service downtime and any damage done by subscribers or any third party. Customer to provide (1) workable unit of PC/Notebook, (2) workable unit of Television (TV) including (3) a unit of 4-Ports Extension Plug to ensure the complete delivery of the HyppTV over Streamyx service. 5. Customer has to ensure the STB supplied is in good condition at all times while they are in the customers possession.

GO TO MARKET

Target Market
For NEW and EXISTING 8Mbps and 4Mbps subscribers

Product
3P Hard Bundle HyppTV over Streamyx for 8Mbps Add On HyppTV over Streamyx for 4Mbps

Place
Direct TMpoint/TAD Online Call center 100 (TMSC)

A&P
ATL TVC 30 seconds Print Ads Online Banner Radio (30 seconds/ 12 words) BTL Buntings Leaflets (LME) Direct Marketing Telemarketing

Indirect Reseller

HyppTV over Streamyx R2 Offerings 8th July 2013


LIVE TV Channels Free LIVE TV Channels Premium
Premium channels (46)
1. BBC Knowledge 2. BBC Lifestyle 3. CBeebies 4. SCM Legend 5. STAR Chinese Channel 6. Channel [V] Taiwan 7. Fashion TV HD 8. MUTV 9. Warner TV 10. Screen RED 11. BabyFirst 12. iConcerts HD 13. UTV Movies 14. UTV Bindass 15. Jaya Max 16. Universal Channel HD 17. SETI 18. MNC International 19. FOX Crime HD 20. chM HD 21. Nat Geo Adventure HD 22. Nat Geo Music 23. Syfy HD 24. Nick Jr. 25. Al- Jazeera 26. EMAS 27. MTV Live HD 28. TVB 8 29. Trace Sports HD 30. The Capital 31. France 24 32. UTV Stars 33. Outdoor Channel HD 34. KidsCo 35. BBC Entertainment 36. HyppSports HD 37. HyppSports HD 2 38. HyppSports HD 3 39. HyppSports HD 4 40. FOX Football Channel 41. now International 42. now Mango 43. now Hairun 44. FOX Football Channel Plus 45. Discovery Kids 46. Polimer

Video on demand (VOD)


VOD (12) 1. Hypp Flicks + 2. Hypp Flicks 3. Hypp Sensasi 4. Hypp Dino 5. Hypp Animasi 6. Hypp Variasi 7. Hypp Aksi 8. Hypp Xtreme HD 9. Hypp Sports Academy 10. FOX Football On Demand 11. HyppSports HD On Demand 12. Free View

Interactive Channels

Interactive (19)
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. Malaysian History Games Flight Info Waktu Solat TED.com News Headlines Ilham Bicara The Making Of Cinema Movie Trailers TryMasak Facebook i-Contest B-Smart TV Info Traffic Dictionary.com Weather Forecast Horoscope B-Smart TV Didik Rent-a-cab

A. Local channels (9)


Free-to-air 1. TV1 2. TV2 3. TV3 4. NTV7 5. 8TV 6. TV9 7. TV Al-Hijrah HD Local 1. Hikmah 2. EC Inspirasi

B. International channels (8)


1. DW 2. Channel News Asia 3. Euronews 4. Travel Channel HD 5. Luxe.TV HD 6. Bloomberg TV 7. Australia Network 8. Bloomberg TV

*Channel charges will be impose based on management direction

HyppTV over Streamyx R2Channel List


Cluster Channel Number Channel Name TV1 TV2 TV3 8TV TV9 Channel Description Price

101 102 103 108 109


FTA & Local Malay Content

Local channel under Radio Television Malaysia (RTM) providing local information and documentaries Local channel under Radio Television Malaysia (RTM) providing local entertainment and series Malaysias leading FTA in news and localised content Local channel targeting urban youth and Chinese audiences with foreign programs and local content Local channel targeting semi-urban youth and rural Malays, providing purposeful entertainment A dedicated and comprehensive Islamic learning channel for the whole family covering general Islamic Info, Religious Obligation, History & Biography, Outreach & Motivation, Edutainment & Musical.
Malaysia first youth channel with an indie feel emphasis on pop culture, music, travel, food and community based programming. A channel where young Malaysians will find a sense of belonging. EMAS is a Malay Channel with the concept of retro contemporary offering by Media Prima Berhad. EMASs programming consists of high rated programs such as Majalah 3, Sinaran, Pi Mai Pi Mai Tang Tu, Wanita Hari Ini, Malaysia Hari Ini, Senario, Melodi, Persona Bintang, Nona, Cereka Perdana, etc. MNC International Channel is packaged by MNC, the largest television network in Indonesia. It is a 24hour international channel providing general entertainment in Indonesia. This channel provides all kinds of news and entertainment programs such as Indonesian sitcoms, mega sinetron, variety shows, music programs, documentaries, reality shows, and much more for Indonesian and Malay communities worldwide. The channel showcases the best programs from top Indonesian channels RCTI, Global TV, and MNCTV. -

FREE FREE FREE FREE FREE FREE

113 111 112

Hikmah

EC Inspirasi

FREE FREE

EMAS

FREE

115

MNC International

107 114

NTV7 TV Al Hijrah

FREE FREE 10

HyppTV over Streamyx R2Channel List


Cluster Channel Number Channel Name Channel Description
now Hairun is a 24 hours drama series channel, features critically acclaimed and award winning China Drama titles. Channel is a joint venture of now TV and Hairun Media Group Ltd. now Mango partnering with Hunan Broadcasting System presents top rated variety shows featuring superstars from China, Hong Kong, Taiwan , Korea and more. now International offers entertainment news and lifestyle programmes in HD focusing on Hong Kong celebrities. Broadcast both in Mandarin and Taiwanese, this 24/7 channel is the top rated cable network in Taiwan. The programming is centered around Taiwanese society including aspects like culture and lifestyle. SETI broadcasts breaking news from Taiwan and features documentaries, popular series, music programs, cooking, game shows and more. STARs Flagship Mandarin channel in Taiwan and is popular among Chinese audiences across Asia. The channel presents a wide range of general entertainment programming including game shows, talk shows and more. Incorporates as music and variety-shows which has captured the youth audience with its innovative programming mix. CHANNEL [V] Taiwan features the latest music videos, trendy topics, music charts, concerts and variety programs. TVB 8 is a channel tailored for all Chinese audiences around the world, features an innovative blend of the worlds best music, culinary, travel, entertainment, and informative programs. Brings viewers some of the best and most popular Chinese movie from the 1970s through to the 1990s with access to the worlds largest contemporary Chinese film library. SCM Legend screens movies that helped define Hong Kongs golden years in filmmaking, including box-office hits and award-winning blockbuster from celebrated filmmakers John Woo, Johnny To, etc. Screen Red is a 24/7 Asian movie channel by HBO Asia and Mei Ah, premiering some of Asia's latest blockbusters from thrillers to martial arts action, dramas to comedies. Also look out for Asia's best TV series, star-studded interviews, entertainment news and more!

Price

221 205 201 209 206 207 208 226 227

now Hairun now Mango now International SETI

RM6.00

RM6.00 RM9.00 RM6.00

Chinese

STAR Chinese Channel Channel [V] Taiwan TVB8

RM6.00

RM6.00

RM6.00 RM9.00

SCM Legend

Screen RED

RM9.00

11

HyppTV over Streamyx R2 Channel List


Cluster Channel Number Channel Name Channel Description
Polimer is general Entertainment Channel containing Family Oriented Programs in Tamil. Polimer offering a variety of unique programs such as serials, reality show, travel shows, game shows, cookery shows, talk shows, films and more. UTV Movie (Hindi) is the first Hindi movie channel launched by Motion Picture Studio, which releases more than 20 films in theatres every year. UTV Movie has an expanding library of over 650 films with an aggressive acquisition plan. The collection contains the worlds premieres of many award-winning movies. There are no subtitles provided for this channel. UTV Stars is a mass appeal entertainment channel, dedicated solely to Bollywood and its most sought after celebrities, what more than that is, in HD. UTV Bindass (Hindi) is Indias first dedicated television channel for the youth and it has core values for the Indian youth audience. Bindass is all about fun, fearless and care free content. Ideal mix of reality shows, game shows, series and Bollywood music. There are no subtitles provided for this channel. Jaya Max (Tamil) is a dedicated 24 hours Tamil music entertainment channel. There are no subtitles provided for this channel.

Price

302 307
Indian

RM3.00

Polimer

UTV Movies UTV Stars UTV Bindass Jaya Max

RM6.00

301 305 306

RM6.00 RM3.00

RM3.00

12

HyppTV over Streamyx R2 Channel List


Cluster Channel Number Channel Name Channel Description
Bloomberg Television is an award winning, worldwide 24-hour business and financial news network. Bloomberg Television is based on the power of Bloomberg News, a global infrastructure of some of the worlds best business reporters. Delivers timely, accurate and concise business news coverage, together with context and insights based on unbiased information. This channel was previously offered as paid premium channel. The channel is offered for FREE with effective 1st May 2011. Al- Jazeera Channel is drawing on the legacy of the groundbreaking Al Jazeera Arabic channel, Al Jazeera English (AJE) was the 24-hour news and current affairs channel, is the first international English-language news channel to broadcast across the globe from the Middle East. The Capital will be the first local business news broadcast in Malaysia in High Definition (HD). It is a 24 x 7 TV channel dedicated to business news that covers in depth report of local and regional business news. Broadcasts predominantly in English. the programming schedule includes 18 hours of Englishlanguage programming and six hours of German programs. News, European markets data, the InDepth segment and the weather report, etc. Positions itself as an Asian TV News channel that provides news and information on global developments with Asian perspectives. Channel News Asia brings viewers not only the latest news but also the stories behind the headlines. It is a leading international news channel in Europe. The channel broadcasts to more than 300 million households in 151 countries. It is the only news provider that offers news to be broadcast simultaneously in 9 languages from English, Arabic, French, etc. Australias international television service whereby, viewers can catch the latest regional news, update English language skills and tune in to world class international documentaries, lifestyle programs and quality drama. France 24 covers world current affairs from a French perspective, through debates, diversity of opinion and points of view confrontations. It has a ten-minute news bulletin every half hour. It also offers in-depth analysis, enriched by numerous thematic magazine programs, investigative reports and daily debates. Channel / news language French. Malaysias first and number one 24 hours News channel, delivering up to the minute News from all over Malaysia, Asia and around the globe.

Price

FREE

421

Bloomberg TV

412 420 403


News

Al-Jazeera

RM3.00

The Capital

RM6.00

DW Channel New Asia Euronews Australia Network

FREE

411 402 401 404 410

FREE

FREE

FREE

RM20.00

France 24

Bernama TV

FREE 13

HyppTV over Streamyx R2 Channel List


Cluster Chann el Numbe r Channel Name Channel Description Price

553 560 561

Cbeebies

It is a pre-school channel for children aged six years and under. CBeebies provides a range of pre-school programming designed to encourage learning through play in a consistently safe environment. Programs include Teletubbies, Charlie and Lola, etc. The channel offers quality entertainment for children combining classic titles, first-run exclusives and original production. Classic titles - Dennis the Menace, Sonic the Hedgehog and Fat Dog Mendoza. First-run exclusives Dino Squad, Bommi & Friends. Discovery Kids lets children explore their awesome world and ignites their natural curiosity by providing content that is fun and enriching. The channel stimulates learning and imagination, and provides a safe environment that parents can trust. Discovery Kids offers is young viewers a world of endless possibilities through programming that explores adventure, nature, science, wildlife, history and technology. As one of the world's largest and most renowned producers of documentary programming, BBC Knowledge showcases the best of the BBC's award-winning factual and documentary programming. Explore and experience the world like you've never seen it before, with in-depth storytelling and state-of-the-art production. Nat Geo Adventure HD channel offers bold, high impact and exciting, Nat Geo Adventure unleashes the spirited adventurer in all of us. Nat Geo Adventure chronicles the unfiltered experiences of young travelers whose journeys take them to the edge. BABYFIRST TV is a commercial-free TV channel designed for 6-36 month old babies. BabyFirst TV channels programming is based on developmental principles in order to contribute to the infants development. Supported by leading child development experts, BabyFirst TV is tailored to meet the needs of babies up to three years of age in a safe and inspiring commercial-free engaging environment. BabyFirst TV transforms traditional TV into an interactive tool that provides a positive learning environment and an engaging experience for both parents and baby. Nick Jr. is the worlds #1 preschool channel, 100% educational its like Preschool on TV. Nick Jrs educational philosophy is Play to Learn. Its content promotes social and thinking skills through playful entertainment and connected learning. Each series is based around one or more specific educational goals.

RM6.00

KIdsCo

RM6.00

Discovery Kids BBC Knowledge Nat Geo Adventure HD

RM6.00

RM6.00

501
Learning

RM9.00

503

RM6.00

551

BabyFirst

552

Nick Jr.

RM6.00

14

HyppTV over Streamyx R2 Channel List


Cluster Channel Number Channel Name Channel Description
iConcerts HD is the first 24/7 HDTV live music channel in Europe, i-concerts, targets the audience of music fans around the world. Experience music television the way it was meant to be: a music channel that is only about live music and the artists who make it. The best performances brought to you in the best possible quality: see Coldplay, Amy Winehouse, Santana and many others light up stadiums, clubs and festivals across the globe. The channel brings you the latest Korean Entertainment with exclusive contents and original productions for KEntertainment News, Drama, Variety Show, K-Pop and Lifestyle show. It is a unique destination offering inspiration for home, family and life. It is the ultimate viewer's guide to getting more out of life. Serving up six programming strands covering food, fashion and beauty, home and design, parenting, personal development and health, etc. 100% High Definition: The glossy television. LUXE.TV HD unique programs will allow the viewer to (re)discover the spectacular picture quality of High Definition. In less than 3 years, LUXE.TVs lead the lifestyle niche TV market. MTV Live HD is a return to MTVs roots, where the best live music, best music videos, best music documentaries and original productions are found on a 24/7 music channel. Broadcast in 1080i High-Definition and Dolby Surround 5.1., the state-of-the-art channel offers premium content that captivates thrill-seeking viewers with an enhanced music entertainment experience. Nat Geo Music is channel speaks in the rhythms of the world. Following seasoned artists whose anthems have bridged borders and emerging talents revolutionizing the music scene, Nat Geo Music gives viewers an authentic sound rich in diversity. It is the destination for people passionate about music and world cultures. FOX Crime HD is an entertainment channel entirely dedicated to crime and investigation. It delivers stories with good guys, bad guys, and one prevailing over the other. Programming includes the CSI Franchise, the Law & Order Franchise, Navy NCIS, Criminal Minds, Without A Trace as well as crime-themed documentaries. Syfy Universal HD channel offers science fiction, fantasy, horror, adventure, reality, action, mystery, and paranormal programming to the large crowd of sci-fi lover in HD quality. The channels targeting audience between 18-34 years old who is open minded, fun seeker, early adopters to new knowledge or technologies and also a trend setter. Universal Channel offers some of the worlds favourite and most talked about shows in HD quality. Universal Channel does more than bring you television that you watch its entertainment you feel. Powered by character driven shows, big personalities in rich plotlines, the heart of this channel is full of sensation.

Price

603 601 620 622 602 604 610 611 612

i-Concert HD chM HD BBC Lifestyle Luxe.TV HD MTV Life HD Nat Geo Music FOX Crime HD

RM9.00

RM9.00 RM6.00

FREE RM9.00

Variety

RM6.00

RM9.00

RM9.00

Syfy HD

Universal Channel

RM9.00

15

HyppTV over Streamyx R2 Channel List


Cluster Channel Number Channel Name Channel Description
Presents new programs on high lifestyle and high fashion from all over the world. Fashion TV HD stands for hype, high end, high fashion, haute couture, ultra trendy, & ultra luxury style, keeping: the famous look & feel of FTV, I see it first on FTV and the diamond shape logo. WARNER TV channel offers new 24-hours home of the best Hollywood programming from Warner Bros, including US top rated series such as Two and a Half Men, Bing Bang Theory, ER, Gilmore Girls, Gossip Girls, Fringe, Smallville, The OC and more. In addition, Warner TV channel offers up to 4 movies premiering on Warner TV every week including blockbusters. BBC Entertainment presents the best British drama, comedy and light entertainment. Its a place thats alive with emotion; from excitement and laughter to anticipation, thrill and surprise. Come here for a magnetic mix of hot talent, original content and world-class production values that will draw you in and keep you glued. Launched in 1994, Travel Channel currently broadcasts to 117 countries in 18 languages across Europe, Africa and the Middle East. Inspirational, informative and entertaining, Travel Channel presents a uniquely panoramic and objective perspective on the travel experience.

Price

623 613
Variety

Fashion TV HD Warner TV BBC Entertai nment Travel Channel HD

RM9.00

RM6.00

RM6.00

614 621

FREE

16

HyppTV over Streamyx R2 Channel List


Cluster Channel Number Channel Name Channel Description
A sports channel featuring primarily American sports including NFL, NHL, NCAA and fight sports, where UEFA Champions League and UEFA Europa League matches will be inserted.

Price

701, 702, 703 & 704

RM15.00

Hypp Sports HD

705 707 708 710 711

MUTV

MUTV offers Manchester United fans exclusive interviews with players and staff, full matches, including all Premier League games (broadcast generally at midnight of the day the match was played), live reserve and academy games and "classic" matches plus football news and other themed programming. The channel also broadcasts all of the team's pre-season friendly matches specifically dedicated to every Man United fans. FOX Football Channel features some of the world's best leagues in the La Liga, Argentina's top tier football league in the Primera Divisin, the elite Dutch league Eredivisie, and the Russian Premier League, in addition to dedicated coverage of top BPL teams on Manchester City TV and Chelsea TV. FOX Football Channel Plus will air the HD version of the Liga BBVA match being shown on FOX Football Channel.

RM9.00

Sports

FOX Football Channel FOX Football Channel Plus TRACE Sports HD Outdoor Channel HD

RM15.00

FREE

Trace Sports HD is offers behind the scene access to sports celebrities and gateway to the intimate life of the athletes. It offers an in-depth understanding of sports icons around the world. Its a channel that celebrates life in the great outdoors. Whether out in the ocean or on top of mountain, Outdoor Channel will thrill, inspire and most of all ENTERTAIN. Covers a broad range of traditional and contemporary outdoor sports such as fishing, off-road, adventure, water sports, safari and more. All content are in HD.

RM9.00 RM9.00

17

HyppTV over Streamyx R2 Channel List (VOD)


Cluster Channel Number Channel Name Channel Description Price RM10.00 per title RM15.00 per month RM8.00 per month RM8.00 per month RM8.00 per month RM10.00 per month RM10.00 per month RM3 per episode, RM50 per season RM20.00 per month RM15.00 per month RM8.00 per month FREE

801 811 813 821 822 831 832

Hypp Flicks + The latest and current Hollywood blockbusters, Malay and Asian movies from Japan, Korea, Thailand &
others a great way to spend the weekend with the entire family.

Hypp Flicks Enjoy a collection of 70 library movies from Hollywood, for RM15 per month. Watch these movies
anytime and as many times as you want.

Hypp Sensasi Enjoy a collection of 50 library movies from Malaysian for RM10 per month. Watch these movies
anytime and as many times as you want.

Hypp Dino More than 30 hours of kids entertainment live action an animation series available for RM8 per Hypp Animasi
monthCartoons and animated series for the kids. Access to more than 30 hours of animation series in local malay language for only RM8 per month

Hypp Variasi Variety of locally produced program for everyone including drama, cooking show, documentary and Hypp Aksi
much more. More than 60 hours of program available monthly at only RM10 per month Collection of more than 150hours of locally produced action series mainly from Skop Production including Gerak Khas one of the longest running series on Malaysia TV. Available for only RM10 per month. Same day US telecast of the most popular Hollywood series such as CSI.

VOD

835 812 841 842 843 844 891

Hypp Entertainment Hypp Gold Asian blockbuster movies for everyone romantic comedies to action thrillers and heartwarming
dramas.

Hypp Xtreme HD HyppSports Academy FOX Football Channel On Demand HyppSports HD On Demand Free View

An extreme sports targeted youth and extreme sports enthusiasts in full HD. Features in-depth sport expert instruction and coaching programs for a wide range of sports activities. One-to-one training instruction for learning sports. FOX Football HD On Demand gives you the freedom to choose the most recent Liga BBVA match to watch in High Definition. All the matches will remain available for selection until the start of the next matchday schedule. Select any of the latest round of UEFA Champions League / UEFA Europa League matches in the HyppSports HD On Demand section. All the matches will remain available for selection until the start of the next matchday schedule. Free content which are Fokus Hari Ini, Upin & Ipin and content from Knowledge Nature Package etc.

FREE

FREE

18

HyppTV over Streamyx R2 Channel List (Interactive)


Cluster
Channel Name Malaysian History Games Flight Info Waktu Solat TED.com News Headlines Ilham Bicara The Making Of Cinema Movie Trailers

Interactive

TryMasak Facebook I-Contest B-Smart TV Info Traffic Dictionary.com Weather Forecast Horoscope Rent-a-cab B-Smart TV Didik

19

Summary HyppTV over Streamyx R2 Offerings 8th July 2013


Total no. of Channel : 94 Total Basic Channel + Free-To-Air Channel : 17 Total Premium Channel : 46 Total VOD Channel: 12 Total Interactive Channel : 19

20

Overview
What is HyppTV Everywhere?

The HyppTV Everywhere is an add-on service offered by Telekom Malaysia Berhad (TM) to allow Subscriber viewing content available at HyppTV via multiple electronic devices. Target launch date is on 8th July 2013.

Objectives
To boost the viewership of HyppTVs premium channels. Increase stickiness of UniFi & Streamyx (4&8 Mbps) packages. As part of pull factors to increase UniFi & Streamyx (4&8 Mbps) packages take up.

IPTV Product Development & Management New Media PCWG New Media, TM

Product Description
HyppTV Everywhere is a 'add-on' service for UniFi and Streamyx (4&8 Mbps) HyppTV subscribers. This service allow content available beyond the television set and can be watch on various multi-screen devices. UniFi and Streamyx (4&8 Mbps) subscribers must have HyppTV service in order to be able to subscribe to HyppTV Everywhere service.

Plan Available
HyppTV Everywhere
Plan A Plan B

2 devices
RM5/month

5 devices
RM10/month

IPTV Product Development & Management New Media PCWG New Media, TM

Product Description
Sample View of HyppTV Everywhere Application
Log in screen Change device

IPTV Product Development & Management New Media PCWG New Media, TM

Product Description
No. 1 2 3 4 Description Displays the subscriber account. Displays the page for displaying and managing subscribers' viewing history. Displays program posters recommended by the system. Tap to display program details. Featured Live TV: Displays live TV channels recommended by the system. Featured VOD: Displays VOD programs recommended by the system. Featured: Displays pages recommended by the system. VOD: Displays the VOD program home page. Search: Goes to the page for searching for VOD or live TV programs by keyword. More: Goes to the settings page.

Main screen in WebTV

Main screen in Android & iOS

No. 1 2 3 4

Description Displays program posters recommended by the system. Tap to display program details. Displays live TV channels recommended by the system. Displays VOD programs recommended by the system. Featured: Displays pages recommended by the system. Live TV: Displays the live TV channel home page. VOD: Displays the VOD program home page. Search: Goes to the search home page. More: Goes to the settings page.

IPTV Product Development & Management New Media PCWG New Media, TM

Contents Available for Subscription & Viewable


The content for HyppTV Everywhere consists of current and upcoming Premium Channels available at HyppTV. The availability of current and upcoming Premium Channels is depending on the licensed rights granted by the Content Providers. The contents available for viewing on HyppTV Everywhere will depend on customer current HyppTV subscription. However, not all content will be able to be view due to licensed rights granted by the Content Providers. For example, customer subscribe to Warner TV (STB) but customer unable to view via HyppTV Everywhere this channel.

IPTV Product Development & Management New Media PCWG New Media, TM

Contents Available for Subscription & Viewable


LIVE CHANNELS (28) VOD (4) Free Channels (8) 1. 2. 3. 4. 5. 6. 7. 8. Bloomberg TV Channel NewsAsia DW EC Inspirasi Euronews Hikmah Luxe.TV HD Bernama TV Premium Channels (20) 1. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20.
* Channel will launch soon

BBC Entertainment BBC Knowledge BBC Lifestyle Cbeebies Discovery Kids Fashion TV HD France 24 HyppSports HD HyppSports 2 HyppSports 3 HypSports 4 MUTV Outdoor Channel HD now International (HD) now Mango now Hairun Polimer The Capital Nick Jr. TVB8

2. 3. 4.

FriedChillies Food Hypp Variasi Hypp Xtreme HD HyppSports HD on demand

IPTV Product Development & Management New Media PCWG New Media, TM

Business Rules
Contract Period : There is no minimum contract period for the HyppTV Everywhere service. No penalty charges will be imposed if the customer decides to unsubscribe the multiscreen feature. Registration of HyppTV Everywhere service : Customer can registered to HyppTV Everywhere service via: Existing UniFi VIP: MyUniFi Portal (Customer portal), TMUC, TMpoint NI UniFi VIP: MyUniFi Portal (Customer portal), TMUC, TMpoint Existing Streamyx customers: tm.com.my, 100, TMpoint NI Streamyx customers: tm.com.my, 100, TMpoint Customer can registered up to 5 devices per UniFi or Streamyx account. No registration fee will be charge. Monthly service rental to enjoy the HyppTV Everywhere will be monthly recurring and the charge will follow plan price:

HyppTV Everywhere
Plan A Plan B

2 devices
RM5/month

5 devices
RM10/month

Customer can change plan registered via: For UniFi subscriber: MyUniFi Portal (Customer portal), TMUC, TMpoint For Streamyx subscriber: tm.com.my, 100, Tmpoint No switching plan fee charged.
IPTV Product Development & Management New Media PCWG New Media, TM

Business Rules [2/3]


HyppTV Everywhere service available for add-on for UniFi & Streamyx (4&8 Mbps) packages subscribers HyppTV Everywhere Application: HyppTV Move application supported: Types of device Smartphones Tablets PC/netbook/laptop Operating system (OS) Android & OS (Apple) Android & iOS (Apple) iOS, Windows

IPTV Product Development & Management New Media PCWG New Media, TM

Business Rules [3/3]


Subscription to channels : Subscription to the channels will be only be made available via: Type of Subs UniFi VIP (Consumer) Streamyx 4&8 Mbps (Consumer) Subscription Channels MyUniFi Customer portal, Reseller Portal, EPG, TMUC & Tmpoint tm.com.my, Reseller Portal, EPG, 100 & TMpoint

Customer is flexible to add the channels at anytime. Channels subscribe via multiscreen devices will be automatically available for viewing via television. For less than one month subscription, customers will be charged on pro-rated fee.

Termination of HyppTV channel : Termination of the channels can only be done via TMUC/100 and at TMpoint. Termination of HyppTV Everywhere Service : Termination of the HyppTV Everywhere service can be done via TMpoint. If customer request to terminate UniFi/ Streamyx services, automatically the HyppTV Everywhere will also be terminated since it tagged to the UniFi/ Streamyx service. No early termination charges. Billing Related Details: HyppTV service shall be billed and charged as per channel subscription and the bill will be issued directly to customer as per UniFis/ Streamyxs current billing process. (Single bill)

IPTV Product Development & Management New Media PCWG New Media, TM

A.1 HyppTV Everywhere Installation Guide for Smartphones and Tablets

Telekom Malaysia Berhad (TM)


New Media PCWG

HyppTV Everywhere Process Flow


1. Subscribe to Streamyx 4Mbs / 8Mbps or UniFi VIP Package 2. Subscribe to HyppTV Everywhere 3. Download and Install HyppTV Apps or Plug In 4.Login using HyppTV ID and password

1. To be eligible for HyppTV Everywhere, the customer must have either one of this packages 1. Streamyx 4Mbps 2. Streamyx 8Mbps 3. Unifi VIP 5, 10, 20 (Business Package is not eligible)

IPTV Product Development & Management New Media PCWG New Media, TM

HyppTV Everywhere Process Flow


1. Must subscribe to HyppTV Everywhere Plan A or Plan B. This plan can be ordered as per table below:
UniFi VIP Subscribers Phone URL Site 1300-88-1222 TM Point Streamyx 4 Mbps / 8 Mbps subscribers 100 TM Point

https://occ.unifi.my www.tm.com.my

IPTV Product Development & Management New Media PCWG New Media, TM

HyppTV Everywhere Process Flow


3. Download and install Hypp TV Application (HyppTV App). a) For Android Smartphones and tablets the app can be downloaded from Play Store. b) For iPhone and iPad the app can be downloaded from App Store 4. Customer can get their HyppTV user ID and password as per below: For UniFi subscriber - SMS when subscribed to HyppTV Everywhere For Streamyx 4/8 Mbps UniFi subscriber - SMS and Confirmation Slip when subscribed to HyppTV Everywhere
IPTV Product Development & Management New Media PCWG New Media, TM

Smartphone & Tablet Minimum Requirement


1. To install HyppTV App, the devices must meet the minimal requirements: Smartphones Operating System Version Android 2.3, 3.0, 3.2, 4.0, 4.03, 4.1 iOS 4.03, 5.0, 6.0, 6.1 Tablets Operating System Version Android iOS 2.3, 3.0, 3.2, 4.0, 4.03, 4.1 4.03, 5.0, 6.0, 6.1
IPTV Product Development & Management New Media PCWG New Media, TM

HyppTV App Setup Flow


1.0 First time use HyppTV?

No

5.0 Play Channel or VOD

Yes
2.1 Go to Play Store or App Store 2.2 Enter Username & Password

3.0 Search for HyppTV

4.0 Download & Install HyppTV App

IPTV Product Development & Management New Media PCWG New Media, TM

2.1 Go to App Store or Play Store


- For Android-based device go to Play Store

- For IOS-based device go to App Store

IPTV Product Development & Management New Media PCWG New Media, TM

3.0 Search for HyppTV - Search HyppTV in


the Search bar Tab For Android Devices it will show 2 results: a) HyppTV for Smartphone b) HyppTV for Tablet - Choose the correct apps according to the device type. For IOS The result would go to either iPhone or iPad tab
IPTV Product Development & Management New Media PCWG New Media, TM

4.0 Download & Install HyppTV App


- Press Install to install the application

- HyppTV app is downloading the application into the device

IPTV Product Development & Management New Media PCWG New Media, TM

4.0 Download & Install HyppTV App - The application will


install the apps once its completed downloading

- Press Open to launch the HyppTV application

IPTV Product Development & Management New Media PCWG New Media, TM

2.2 Enter Username & Password

- Key in the username & password - Tick Auto Login and press Login
IPTV Product Development & Management New Media PCWG New Media, TM

6.0 Play Live TV or VOD,


- Press Live TV icon - Scroll up and down to see the list of all available channels - Press a channel icon to go to the channel page

IPTV Product Development & Management New Media PCWG New Media, TM

6.0 Play Live TV or VOD ,

Press Watch

The screen will auto rotate to become horizontal to show live TV stream

IPTV Product Development & Management New Media PCWG New Media, TM

6.0 Play Live TV or VOD,


- Press VOD icon - Go to any VOD Channel

IPTV Product Development & Management New Media PCWG New Media, TM

6.0 Play Live TV or VOD


- Press VOD image to show info - Press play icon to watch the VOD

IPTV Product Development & Management New Media PCWG New Media, TM

6.0 Play Live TV or VOD


- The page will show the info of the VOD title - Press play icon to watch the VOD

IPTV Product Development & Management New Media PCWG New Media, TM

6.0 Play Live TV or VOD

- The screen will auto rotate to become horizontal to show the VOD - User can also use the pause, fast forward and rewind function
IPTV Product Development & Management New Media PCWG New Media, TM

Appendix A More page


More Page:Account Favorite History Reminder Lock Help About

IPTV Product Development & Management New Media PCWG New Media, TM

Appendix B Device Has Reached Limit 1. If user want to use HyppTV Everywhere on a new device but has reached the device limit, the device can replace any of existing device that is using HyppTV Everywhere.

IPTV Product Development & Management New Media PCWG New Media, TM

A.2 HyppTV Everywhere Installation Guide for Laptop and PC

Telekom Malaysia Berhad (TM)


New Media PCWG

HyppTV Everywhere Process Flow


1. Subscribe to Streamyx 4Mbs / 8Mbps or UniFi VIP Package 2. Subscribe to HyppTV Everywhere 3. Download and Install HyppTV Apps or Plug In 4.Login using HyppTV ID and password

1. To be eligible for HyppTV Everywhere, the customer must have either one of this packages 1. Streamyx 4Mbps 2. Streamyx 8Mbps 3. Unifi VIP 5, 10, 20 (Business Package is not eligible)

IPTV Product Development & Management New Media PCWG New Media, TM

HyppTV Everywhere Process Flow


1. Must subscribe to HyppTV Everywhere Plan A or Plan B. This plan can be ordered as per table below:
UniFi VIP Subscribers Phone URL Site 1300-88-1222 TM Point Streamyx 4 Mbps / 8 Mbps subscribers 100 TM Point

https://occ.unifi.my www.tm.com.my

IPTV Product Development & Management New Media PCWG New Media, TM

HyppTV Everywhere Process Flow


3. Download and install Hypp TV Client from www.tvos.hypp.tv 4. Customer can get their HyppTV user ID and password as per below: For UniFi subscriber - SMS when subscribed to HyppTV Everywhere For Streamyx 4/8 Mbps UniFi subscriber - SMS and Confirmation Slip when subscribed to HyppTV Everywhere

IPTV Product Development & Management New Media PCWG New Media, TM

Laptop/PC Minimum Requirement


1. To install HyppTV, the laptop /PC must meet these minimal requirements:
Operating System Windows XP Windows 7/Vista Mac Internet Browser Internet Explorer (only Windows) Safari (only Mac) Google Chrome Mozilla FireFox Version SP1, SP2, SP3 SP1, SP2 Mac OS X 10.5.8 or newer Version IE8, IE9, IE10 Safari 5.0+ Chrome 10.0+ FireFox 4.0+

IPTV Product Development & Management New Media PCWG New Media, TM

WebTV Installation Process


1.0 Go to www.tvos.hypp.tv 5.0 Play Channel or VOD

2.0 First time access?

No

2.2 Enter Username & Password

Yes
2.1 Pop up message appear to install Plug in 3.0 Download & Install HyppTV Plug in 4.0 Go to Internet Browser & Access www.tvos.hypp.tv

IPTV Product Development & Management New Media PCWG New Media, TM

1.0 Go to www.tvos.hypp.tv

2.1 Pop up Message to install Client

IPTV Product Development & Management New Media PCWG New Media, TM

3.0 Download & Install HyppT Plug in

IPTV Product Development & Management New Media PCWG New Media, TM

3.0 Download & Install HyppTV Plug In

Once download the WebPC Plug in, double click the plug in to install

IPTV Product Development & Management New Media PCWG New Media, TM

3.0 Download & Install HyppTV Plug In

IPTV Product Development & Management New Media PCWG New Media, TM

3.0 Download & Install HyppTV Plug In

IPTV Product Development & Management New Media PCWG New Media, TM

3.0 Download & Install HyppTV Plug In

IPTV Product Development & Management New Media PCWG New Media, TM

3.0 Download & Install HyppTV Plug In

IPTV Product Development & Management New Media PCWG New Media, TM

3.0 Download & Install HyppTV Plug In

IPTV Product Development & Management New Media PCWG New Media, TM

3.0 Download & Install HyppTV Plug In

IPTV Product Development & Management New Media PCWG New Media, TM

2.2 Enter Username & Password

IPTV Product Development & Management New Media PCWG New Media, TM

5.0 Play TV Channel or VOD


HyppTV Client Main Page - To play Live TV Channel go to Live TV Tab - To play VOD go to VOD tab

IPTV Product Development & Management New Media PCWG New Media, TM

5.0 Play TV Channel or VOD


- Press Live TV icon and it will show the TV Guide - Press Play icon to watch the Live TV Channel

IPTV Product Development & Management New Media PCWG New Media, TM

5.0 Play TV Channel or VOD

IPTV Product Development & Management New Media PCWG New Media, TM

5.0 Play TV Channel or VOD


- Go to VOD tab to go to VOD page - Navigate using left or right arrow or go to a VOD channel to select a VOD title

IPTV Product Development & Management New Media PCWG New Media, TM

5.0 Play TV Channel or VOD (7/7) - The VOD is playing

IPTV Product Development & Management New Media PCWG New Media, TM

Troubleshooting for Internet Browser


For Mozilla Firefox, - Go to Mozilla Firefox browser >> Tools >> Options - Go Content Tab, check or tick i) Load images automatically ii) Enable JavaScript

IPTV Product Development & Management New Media PCWG New Media, TM

Troubleshooting for Internet Browser


For Internet Explorer, - Go Internet Explorer browser >> Setting >> Internet Options

Go Security Tab, Ensure The security Level is Default level and Medium-High

IPTV Product Development & Management New Media PCWG New Media, TM

Troubleshooting for Internet Browser


For Google Chrome, - Go Google Chrome browser >> Customize and Settings>> Settings

IPTV Product Development & Management New Media PCWG New Media, TM

Troubleshooting for Internet Browser


For Google Chrome, - In Setting Page >> Content Settings, Ensure

i) Images >> Show all images(recommended) ii) JavaScript >> Allow all sites to run JavaScript(recommended)

IPTV Product Development & Management New Media PCWG New Media, TM

Appendix B Device Has Reached Limit 1. If user want to use HyppTV Everywhere on a new device but has reached the device limit, the device can replace any of existing device that is using HyppTV Everywhere.

IPTV Product Development & Management New Media PCWG New Media, TM

New Media PCWG

CONTACT POINT / PERSON


MASS MARKET- MARKETING OPERATION Devandran a/l Muthu Assistant General Manager Access, Product Management 03-22403373 deva@tm.com.my Azmah Sajuri Manager Access, Product Management 03-22403360 azmahs@tm.com.my Khairy Bin Abdul Razak Assistant Manager Access, Product Management 03-22405505 khairy.abdulrazak@tm.com.my MASS MARKET- MARKETING OPERATION Norhayati Ab Hakim Manager Value Chain Management, Service Management 03-22405662 yatt@tm.com.my Mohd Azli Bin Ahmad Assistant Manager Value Chain Management, Service Management 03-22412167 mazli.ahmad@tm.com.my TM CONSUMER Liew Hon Chuen Assistant General Manager TM ConsumerBus. Operation & Support 03-22402886 hcliew@tm.com.my Muhammad Ridhwan Abdullah Manager TM ConsumerBus. Operation & Support 03-22411894 ridhwan@tm.com.my

New Media PCWG

CONTACT POINT / PERSON


CSM Suhaili Mohd Shakiri Manager Product/Sys. Dev & Support, TM Retail - Customer Service 03-22407300 / ssuhaili@tm.com.my Fairuz Karmila Binti Ahmad Asst Manager Product/Sys. Dev & Support, TM Retail - Customer Service 011-18331414 / fairuzkarmila@tm.com.my TSSB HQ (TMpoint) M. Zaidi Ismail Manager Marketing TSSB 03-22414294 zaidi.ismail@tm.com.my Krishnanaveni A P Ramakrishnan Marketing Executive Marketing TSSB 03-2241 4346 krishnanaveni@tssb.com PRODUCT NEW MEDIA Azlina Idris Assistant General Manager IPTV Product Development & Management 03-22400794 iazlina@tm.com.my Wan Syahirah Binti Mohammad Zubir Manager IPTV Product Development & Management 03-22411375 wansyahirah@tm.com.my HyppTV over Streamyx HOTLINE For enquiries and technical assistance: Call 100 | Visit TMpoint | www.tm.com.my

New Media PCWG

THANK YOU

IPTV Product Development & Management New Media PCWG New Media, TM

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