Using the Fiery X3e TY System Software Upgrade Kit

Introduction
This document describes the System Software Upgrade Kit and how you, as a service technician, can use it to install system software v2.0 or later. In addition to this document, the System Software Upgrade Kit includes the following items: Media PackGive to the system administrator. Doc PackGive to the system administrator. USB Flash Tool v2.2 CD (for service use only)Use this CD if you are using the installation method described on page 7. EFI Desktop SE CDGive to the system administrator. System Software CDUse this CD according to the system software installation instructions described in this document.

System software
The Fiery X3e TY system software is installed on the HDD at the factory. You must install system software if a more recent version is required, you replace the HDD or discover problems with the current system. To upgrade to a newer version of system software, install all system software over the LAN port or the USB port (see page 2) or use a USB ash drive (see page 7).

System software installation reminders

When installing system software, keep in mind the following: FontsInstalling system software deletes all fonts that the customer has installed on the Fiery X3e TY. Only resident fonts are restored during system software installation. You can use Fiery Downloader to reinstall additional fonts. To determine which additional fonts were downloaded to the Fiery X3e TY, print the Fonts List before you format the HDD and again after you complete the system software installation. Any fonts not listed after installation must be reinstalled. For more information, see Utilities on the User Documentation CD. LanguageScreens for installing system software are always displayed in English, even if the print engine is congured for another language. CompatibilityThe latest user software must be installed onto all computers that print to the Fiery X3e TY. Using incompatible versions of the system and user software may result in system problems.

Copyright 2006 Electronics for Imaging, Inc.

Part Number: 45055851 02 May 2006

Using the Fiery X3e TY System Software Upgrade Kit

Installing system software over the network port or USB port

The System Software CDs (2) contain the system software and Fiery System Software Installer. To install system software using the USB port or LAN port on the Fiery X3e TY, you need: Either: USB 2.0 cableMaximum length: 5 meters (16.4 feet) or For 100BaseTXOne Category 5 or higher Ethernet cross-over cable (4-pair/8-wire, short-length) For 1000BaseTOne Category 5e or higher Ethernet cross-over cable (4-pair/8-wire, short-length) Windows XP/2000 computer with: CD-ROM drive, built in or attached Support for 100BaseTX or 1000BaseT and/or USB 2.0 TO E THERNET

INSTALL SYSTEM SOFTWARE USING

1. 2.

Shut down and power off the Fiery X3e TY (see page 11). Disconnect all cables from the Fiery X3e TY connector panel. N OTE : The interface cable attached to the Fiery X3e TY COPIER port is an Ethernet cross-over cable.

Customers LAN

LAN port COPIER port

F IGURE A

Disconnecting from the customers LAN

System software

3.

Connect the Ethernet cross-over cable to the LAN port and to a Windows XP/2000 computer.

Ethernet cross-over cable

LAN port

Windows 2000/XP computer

F IGURE B 4.

Creating an isolated Ethernet network using a cross-over cable

Power on the computer and insert the System Software CD 1 of 2 into the computer CD-ROM drive. Navigate to the CD-ROM drive and double-click the icon for the Installer.vbs le if it does not start automatically. Do not double-click Installer.exe. N OTE : If you double-click on Installer.exe instead of Installer.vbs, the following error may occur during the installation of CD 2:

5.

Windows - Wrong Volume The wrong volume is in the drive. Please insert volume Fiery into drive E:. Cancel, Try Again, Continue

If this error message appears, power off the Fiery X3e TY and perform the entire system software installation procedure again.
6. If you are prompted to nd the install.ini le, navigate to the top level of the CD-ROM drive. Select the install.ini le and click Open. Click next at the Welcome screen. Read the Software License Agreement and select the I Agree checkbox to continue the installation process, and then click Next. At the Connection Type screen, make sure Ethernet is selected. Click Next to advance to the Conrmation screen. Flip the Fiery X3e TY service switches up to the service mode position (toward the interface board).

7.

8.

9.

Using the Fiery X3e TY System Software Upgrade Kit

Flip the service switches from the normal (Open) position to the service mode (Closed) position 12 .

LAN port Service switches

F IGURE C

Fiery X3e TY service switches and the LAN port

After you completed the system software installation, ip the service switches down to the normal position (away from the interface board).
10. Power on the Fiery X3e TY using its dedicated AC power switch and wait 10 seconds.

Ignore the text and graphics on this Conrmation screen. The procedure on this screen may not depict Fiery X3e TY hardware.
N OTE : If the Fiery X3e TY does not turn on within a few seconds, press the Soft power button on the connector panel. 11. 12. Click Next on the computer screen. At the Installation screen, click Next to start the installation. Wait while the les are copied and installed. After les 1 and 2 are installed, you may be prompted to insert Disk 2. If so, remove CD1, insert CD2 and then press OK (or, if the message, File not found. Insert Disk 2 appears, remove CD1, insert CD2, and then click Retry.) N OTE : The progress is slow at rst. For most computers, expect to wait approximately 25 minutes to complete. Do not cancel.

If you do cancel, click Finish and then power off the Fiery X3e TY using its dedicated AC power switch. Wait 10 seconds, and then repeat the installation procedure. If the installation terminates abnormally, you may need to reboot the computer also. Ignore the text and graphics on the Cancel screen.
13. Click Exit when the message appears saying that the installation is successful. Remove the System Software CD2 from the computer. Power off the Fiery X3e TY using its dedicated AC power switch. Flip the service switches down to the normal position (away from the interface board).

14. 15.

12

System software

16.

Disconnect the cross-over cable from the LAN port and the Windows XP/2000 computer.

LAN port

Windows 2000/XP

Ethernet cross-over cable

F IGURE D 17.

Dismantling the isolated Ethernet network

Reconnect all cables that you removed earlier to the Fiery X3e TY connector panel. N OTE : Make sure to attach the interface cable to the print engine as well as to the Fiery X3e TY COPIER port if you used it in this procedure.

Customers LAN LAN port To the print engine X COPIER port

Ethernet cross-over cable

F IGURE E 18.

Restoring normal conguration

Power on the Fiery X3e TY using its dedicated AC power switch. N OTE : If the Fiery X3e TY does not turn on within a few seconds, press the Soft power button on the connector panel.

19.

Touch the language setup icon after it appears in the lower-left corner of the copier touch panel. Select the name of the language you want to use and press OK. If the Select Market Region screen appears, select the name of the region for the Fiery X3e TY and press OK. N OTE : This screen appears only if English was selected from the language selection screen.

20. 21.

Using the Fiery X3e TY System Software Upgrade Kit

22. 23.

At the Setup screen, select Run Setup and press OK. Reenter the customers settings from the Conguration page that you printed earlier.

Enter settings for Server, Network, and Printer Setup, in that order. Ignore the settings not included on the Conguration page if it is more appropriate for the site administrator to set them. For more information, see Conguration and Setup on the User Documentation CD.
24. After all setup options are congured, select Exit Setup from the Setup screen and press OK.

The Fiery X3e TY reboots with the updated system software and setup options.
25. Allow the Fiery X3e TY to reach Idle.

TO

INSTALL SYSTEM SOFTWARE OVER

USB

Perform the procedure To install system software using Ethernet on page 2, with the following changes:

At step 3: Connect a USB cable to the USB 2.0 Type B port instead of connecting an Ethernet cross-over cable to the LAN port.
USB 2.0 Type B port

USB cable

Windows 2000/XP computer

LAN port

F IGURE F

Connecting a computer directly to the Fiery X3e TY via USB

At step 8: Select USB connection type instead of Ethernet At step 16: Disconnect the USB cable from the Fiery X3e TY and the computer instead of disconnecting an Ethernet cross-over cable.

System software

Installing system software using a USB ash drive

To install system software using a USB ash drive attached to the Fiery X3e TY, you need the following: USB 2.0 ash drive, 2GB minimum capacity and a data transfer LED. See USB ash drive support. USB extension cable [provided; optional] Windows computer with: Intel x86-compatible microprocessor CD-ROM drive, built in or attached Support for USB 2.0 (USB 1.1 may work but very slowly) System Software CDs (2) USB Flash Tool CD USB ash drive support EFI has tested and validated a selection of USB ash drives for use with the Fiery X3e TY. For the most current list of validated drives, contact your authorized service/support center. When purchasing a USB ash drive, make sure that the drive meets the following industry-standard specications: Hi-Speed USB 2.0 certied for fast data transfer Hi-Speed USB 2.0 certied (backwards compatible with all USB 1.1 ports) Compatible with Windows XP and Linux USB Mass Storage Class Device High-performance, non-volatile storage with low power consumption If the host computer is limited to specic read and write speeds, a faster ash drive does not necessarily deliver higher performance. For example, using a Hi-Speed drive on a computer that supports only the slower USB speeds does not yield faster transfers. In addition, you must properly congure the host computer to achieve the transfer rates supported by faster ash drives.
N OTE : Some manufacturers have disabled the removable media attribute in certain

models of USB ash drives. If this is the case, the drive is not supported by EFI.

Using the Fiery X3e TY System Software Upgrade Kit

TO

INSTALL SYSTEM SOFTWARE USING A

USB

FLASH DRIVE

1.

Prepare the USB ash drive.

Make sure the boot order on the computer is set to boot rst from the CD-ROM drive. To nd out how to change the computers BIOS conguration, see the documentation that accompanies your computer. Insert the USB Flash Tool CD into the computers CD-ROM drive. Power off the computer. Attach the USB ash drive to the computer. Power on the computer. If the LED on the USB ash drive fails to light, power off the computer. Remove and reinsert USB ash drive into the computer. Verify that its LED turns on when the computer is turned on.
N OTE : If the computer boot order is set to boot from the CD-ROM drive but the

computer still fails to boot up properly, the computer may not be compatible with the boot program on the USB Flash Tool CD. Try another computer. Set up the ash drive by following the on-screen prompts to insert the System Software CDs and install the les. Installation usually takes 15-30 minutes, but may take considerably longer depending on your computer. The nal step reboots the computer.
2. 3. 4. Power off the Fiery X3e TY using its dedicated AC power switch. Disconnect all cables from the Fiery X3e TY connector panel. Make sure the service mode switches are in the normal position.
Verify service switches are in the normal (Open) position not the service mode (Closed) position 12 USB Type A connector (1 of 3) for ash drive or extension cable 12

Service switches

F IGURE G

USB ash drive connector and service switches on the Fiery X3e TY

System software

5.

Attach the prepared USB ash drive to the Fiery X3e TY (see Figure G).

You can attach the USB extension cable (provided) to the Fiery X3e TY and then attach the USB ash drive to the other end of the cable.
N OTE : If dust covers are attached to the USB Type A connectors, remove one dust cover

using needle-nose pliers.

6. Power on the Fiery X3e TY using its dedicated AC power switch and wait until installation is complete.

Installation takes approximately 1525 minutes. The LED on the ash drive should indicate that les are being transferred. The Fiery X3e TY shuts down automatically after installation is complete.
7. 8. Remove the USB ash drive from the Fiery X3e TY. Reconnect all cables to the Fiery X3e TY connector panel that are required for normal operation.

Customers LAN LAN port To the print engine X COPIER port

Ethernet cross-over cable Soft power button

F IGURE H 9. 10.

Restoring normal conguration

Power on the Fiery X3e TY using the Soft power button (see Figure H). Touch the language setup icon that appears in the lower-left corner of the copier touch panel. Select the name of the language you want to use and press OK. If the Select Market Region screen appears, select the name of the region for the Fiery X3e TY and press OK. N OTE : This screen appears only if English was selected from the language selection screen.

11. 12.

Using the Fiery X3e TY System Software Upgrade Kit

13.

At the Setup screen, select Run Setup and press OK. Reenter the customers settings from the Conguration page that you printed earlier.

Enter settings for Server, Network, and Printer Setup, in that sequence. Ignore the settings not included on the Conguration page if it is more appropriate for the site administrator to set them. For more information, see Conguration and Setup on the User Documentation CD.
14. After all setup options are congured, select Exit Setup from the Setup screen and press OK.

The Fiery X3e TY reboots with the updated system software and setup options.
15. Allow the Fiery X3e TY to reach Idle.

Connector Panel

USB port Type B USB port Type A (3)

[not used]

[not used]

LAN port for 10/100/1000BaseT Interface connector

Interface connector Service switches

Soft power button and green LED

10

Shut down

Shut down
In the Fiery X3e TY Functions menu, under Shut Down, there are the following choices: Restart Server: Resets the Fiery X3e TY server software without resetting the underlying operating system Shut Down System: Shuts down the Fiery X3e TY properly so that you can safely power off the Fiery X3e TY Reboot System: Resets both the Fiery X3e TY and the underlying operating system, and then reboots the Fiery X3e TY Choose Shut Down System when you are ready to inspect or service the Fiery X3e TY, according to the following procedure. TO F IERY X3 E TY

SHUT DOWN THE

1.

Press the Utility/Counter button on the Control Panel and then press the Controller Details key on the copier touch panel Utility screen.

Alternatively, touch the

2.
Name of screen (Info, Functions, etc.) Fiery X3e TY status (Idle, RIP, etc.) MENU key Up and Down arrows (use to scroll the display)

icon in the lower-left corner of the copier touch panel.

Make sure that the Fiery displays Idle.

Info
Fiery X3e Idle

xxxxMB

Vx.x

MENU Close

4 line selection keys (use to select corresponding menu item) Close key (use to return to the Utility screen)

F IGURE I 3. 4. 5.

Fiery X3e TY LCD info screen

Press MENU to access the Functions screen. Select Shut Down from the Functions screen. Select Shut Down System from the Shut Down screen.

11

Using the Fiery X3e TY System Software Upgrade Kit

6.

Wait until the Utility screen appears.

The Utility screen may take a few minutes to appear. Note that the Controller Details key no longer appears.
7. Power off the Fiery X3e TY using the dedicated AC power switch or the Soft power button (see the Figure H on page 9). N OTE : Always use the AC power switch when you are preparing either to disconnect the

cables between the Fiery X3e TY and the print engine or to unplug the Fiery X3e TY from the AC power outlet. Pressing the Soft power button powers off the Fiery X3e TY but not completely. The Fiery X3e TY requires a complete power off before you disconnect the cables. If you are recycling power, wait at least ve seconds before powering back on.
8. If you are preparing to remove the Fiery X3e TY from the print engine, power off the print engine using its main power switch and then unplug the print engine. N OTE : Do not perform this step if you are shutting down the Fiery X3e TY in order to install system software.

Unplugging the print engine powers off the Fiery power supply. If the print engine is plugged in and connected to the Fiery X3e TY, the Fiery X3e TY power supply remains on even when the print engine and the Fiery X3e TY are powered off. For more information, see the service documentation for 35C-KM print engines.

12

Verifying connection to the network

Verifying connection to the network

The Fiery X3e TY provides twisted pair connectivity to an Ethernet network. This section describes how to connect the Fiery X3e TY to the network and then print a few test documents in order to verify the connection. Depending on your network speed, the following unshielded twisted pair (UTP) network cables are supported: For 10BaseT, Category 3 or higher For 100BaseTX, Category 5 or higher (4-pair/8-wire, short-length) For 1000BaseT, Category 5e or higher (4-pair/8-wire, short-length)
N OTE : If the print engine is 230V, use a shielded network cable.

The network cable connects to the LAN port on the connector panel of the Fiery X3e TY (see Figure J).

USB Type B port for connection to a computer for system software installation or printing USB Type A ports (3) Either can connect to a USB ash drive for system software installation

LAN port for 10/100/1000BaseT twisted pair Ethernet

Service switches

F IGURE J

Network connectors and service switches

13

Using the Fiery X3e TY System Software Upgrade Kit

TO

CONNECT A TWISTED PAIR CABLE TO THE

F IERY X3 E TY

1. 2. 3.

Shut down and power off the Fiery X3e TY as described on page 11. Connect the network cable to the LAN port on the connector panel of the Fiery X3e TY. Congure Setup options.

The site administrator is responsible for conguring Setup according to the network and user environment. Default settings in Setup may be adequate although they may not be optimal for the users environment. For Setup information, refer the site administrator to Conguration and Setup on the User Documentation CD.
4. After conguring Setup options, verify the network connection.

Once the network connection has been made and the Fiery X3e TY has the correct Setup conguration and is Idle, the Fiery X3e TY should be available on the network. The site administrator should perform any additional network Setup, verify the network connection, verify that the Fiery X3e TY appears in the list of printers, and print a few test documents from a networked computer that will use the Fiery X3e TY. For more information, see Conguration and Setup on the User Documentation CD.

14

Printing Fiery X3e TY pages

Printing Fiery X3e TY pages

The Control Panel allows you to print special pages that are included in the Fiery X3e TY system software. These pages reside on the Fiery X3e TY HDD and include the Test Page, Conguration page, Job Log, Control Panel Map, and Font List.

Printing the Conguration page

The Conguration page lists all the settings in effect from the current Setup. After you have finished running Setup, print a Configuration page to confirm your settings. If the Fiery X3e TY is rebooting, allow the Fiery X3e TY to reboot and return to Idle before printing a Conguration page. Before you perform any service procedure, you should print the Fiery X3e TY Conguration page (if possible) so that you are prepared to return the settings to their former congurations, if necessary. After the connection to the network is made, the site administrator can customize Setup options according to the network and user environment. Using the Conguration page as a guide can help speed up this process. For more information, see Conguration and Setup on the User Documentation CD.

Printing the Test Page

Before connecting the Fiery X3e TY to the network, print the Test Page. The Test Page is a le that resides in the Fiery X3e TY. Output veries that the Fiery X3e TY is functional and connected properly to the print engine.

15

Using the Fiery X3e TY System Software Upgrade Kit

TO

PRINT

F IERY X3 E TY
1.

PAGES FROM THE

C ONTROL P ANEL

Press the Utility/Counter button on the Control Panel and then press the Controller Details key on the copier touch panel Utility screen.

Alternatively, touch the

2.
Name of screen (Info, Functions, etc.) Fiery X3e TY status (Idle, RIP, etc.) MENU

icon in the lower-left corner of the copier touch panel.

Make sure that the Fiery displays Idle.

Info
Fiery X3e Idle

xxxxMB

Vx.x

MENU Close

4 line selection keys (use to select corresponding menu item) Close (use to return to Utility screen)

Up and Down arrows (use to scroll the display)

F IGURE K 3. 4. 5.

Fiery X3e TY LCD info screen

Press MENU to access the Functions screen. Select Print Pages from the Functions screen. Select PS Test Page.

The message, Sending... appears.

6. Examine the Test Page.

If the Test Page prints, the Fiery X3e TY print engine is functional and the connection between the Fiery X3e TY and the print engine is working properly. When examining the Test Page, keep in mind the following: All patches should be visible, even though they may be very faint (in the 5% and 2% range). Each patch set should show uniform gradation from patch to patch as the tone lightens from 100% to 0%. Poor image quality may indicate a need to calibrate the system or service the print engine.
7. To print other Fiery X3e TY pages, such as the Conguration page, return to the Print Pages screen and select the page you wish to print. Store or post the current Conguration page near the server in an accessible location for quick reference.

8.

You are now ready to connect the Fiery X3e TY to the network and have the site administrator print some test documents to verify the network connection.

16