Information Technology has come a long way from just General Purpose Technology, to business enabler to business creator.

No longer can one imagine an organization without the wires of technology that runs through its core. Technology links, it creates information, it facilitate sharing information and helps preserving organizational knowledge. It assists in making decisions, that can be from investment related decisions to hire/purchase of equipments, hiring of a personnel to launching of a product. We shall study the management and use of information and technology as a resource to create competitive businesses, manage global operations, provide useful products and quality services to customers, whether public or private. In the process we shall delve into information systems management, privacy, organizational and societal impact, legal issues, ethics, security issues, decision making, strategic information systems, and management and organizational support systems. In the Management Information System we shall explore what are the information needs of todays organization, of managers at different level of organization. We shall learn together how modern information technology is changing business, what are the management tools available for making informed decisions and how should an organization select those tools. We shall see how an information system can be an enabler and how it can become an impediment as well. We shall see, how the information system are implemented and managed. In this course we shall not only foray into the Management Information Systems but we shall explore and learn how the Management of Information System should take place. Course Objective The objective of the course is to help students understand the concepts of information system and help them manage these most expensive resources in the organization in the light of inter-networked enterprises. The objective would be to help the future managers to use information technology to gain

strategic advantage, use management information system to make informed decisions. The individual sessions will aim at 1. Discuss the key concepts and approaches to understanding information system, their capability and how they can be used to gain over the competition that is only becoming harsher day by day. 2. Understand how the whole plethora of working, survival and making decisions is changing. 3. Understand the ethical issues of working with information system. 4. Work and establish an architecture that encompasses the overall organizational needs. Course Outcomes After successful completion of this course learner will be in a position to Understand managerial the fundamental like behavior, technical, and business, functions, and or concepts system components

competitive strategies Concepts, developments, or management issues regarding hardware, software, data management, networks, and other technologies Business applications: major uses of IT for business processes, operations, decision making, and strategic/competitive advantage Development processes: how end users and IS specialists develop and implement business/IT solutions to problems and opportunities arising in business Management challenges: how to effectively and ethically manage the IS function and IT resources to achieve top performance and business value in support of the business strategies of the enterprise. Assignments and Presentations Assignments Students will be given assignments that shall include case studies, review of various articles related to Management Information System from Harvard Business Review, Sloan Management Review, other Magazines and the World Wide Web.

The assignments should be submitted on the specified date, a late submission of a week shall be entertained with a reduction in grading. No late submission exceeding one week from the deadline will be accepted and the student shall not be graded. There shall be a minimum of five assignments. Presentations Students shall be given cases, articles individually or in groups for making presentation. Students may use power-point, charts etc. for making presentations. The presentations and the proceedings shall be provided to the other participants and to the instructor. Participation Students are highly encouraged to provide their comments, feedbacks and opinions on the topics/issues that shall be discussed in class. Participation consists of taking the assessments (both pre and post-tests). You are expected to respectfully and intelligently discuss the topic by providing relevant perspectives and beliefs. These along with various other interactions will be used to determine your participation grade. Exam A unit test shall be conducted prior to the final exam. The date of the unit test will be provided by the instructor. The final exam shall be conducted by the school. Term Project Groups assigned by the instructor after the first week of class will study one organizations use and management of IT or the prospects of emerging technologies. Students shall be encouraged to study a real organization though those wishing to write report on the above mentioned issues can do so. The project report shall be submitted prior to the commencement of the final exam and presentation of the project shall be made.

Course Content
Learning Unit One Net contact hour3 hrs 1. Basic Concept 1.1 Business value of Technology 1.2 Data, information and knowledge 1.3 Knowledge Management 1.4 IT and business alignment IT doesnt Matter Nicholas Carr, HBR May -2003 UPS Case Study (Laudon & Laudon, 10th Edition) How to capture Knowledge Without Killing It (John Brown and Paul Duguid) Whats Your Strategy for Managing Knowledge (Morten T. Hansen, Nitin Hohria, and Thomas Tierney) MIS and Strategy How Information Gives you Competitive 4.1 Communication in an organization Advantage, Michael Porter,Victor Miller 4.2 Defining MIS HBR July-August 1985 4.3 Goals of an MIS 4.4 Outputs and Inputs 4.5 Strategic Importance of IS Information Systems Competitive forces that shape strategy, 3.1 Transaction Processing System Porter HBR (HBR Jan 2008) 3.2 Executive Information System 3.3 Expert Systems 3.4 Decision Support Systems Decision making , Data Analytics and Article: The difficulty in solving Big Data strategic problems: the experiences of 4.1 Decision Making three CIOs (Raymond Mcleod, Jack 4.2 Introduction to Data Analytics and William Jones, Carol Saunders) Big Data 4.3 Importance Todays MIS Perspective CRM Done Right (Darrell K. Rigby and 5.1 ERP (Enterprise Resource Planning) Dianne Ledingham 5.2 CRM (Customer Relationship Case Study: ERP implementation at a Management) college 5.3 SCM (Supply Chain Management) ICT (Communication Technology) 6.1 Networking 6.2 Intranet, Internet, Extranet 6.3 Cloud Computing Your Next IT Strategy, John Hagel, John Seely Brown (HBR, October 2001) Strategy and the Internet (Porter) How to Acquire Customers on theWeb (Donna Hoffman, Thomas Novak)

Learning Unit Two Net contact hour-3 hrs

2.

Learning Unit Four Net contact hour-3hrs

Learning Unit Five Net contact hour-3hrs

4.

Learning Unit Six Net contact hour-6hrs

Learning Unit Seven Net contact hour-3hrs

Learning Unit Eight Net contact hour-3hrs

Learning Unit Nine Net contact hour-3hrs Learning Unit Ten Net contact hour-3hrs Learning Unit Eleven Net contact hour-3hrs

Ecommerce and Social Media 7.1 Electronic Commerce Fundamentals 7.2 Essentials e-Commerce Processes 7.3 Electronic Payment Processes 7.4 Social Media and business value 8. ICT (Data/Database Technology) 8.1 Relational Database Management System 9. ICT (Software Development Technology) 9.1 Systems Analysis and Design Method 10. Data Security and Ethical Issues 10.1 Privacy and Data Security 10.2 Cultural and Ethical Issues 7

Radically Simple IT The Myth of Secure Computing Robert Austy, Christopher Darby (HBR) Data and Information Theft related case study.

Students will get many more cases for class discussions as well. The cases shall be from Nepal as well. There will be practical classes (in computer lab) for Unit 4 and Unit 7

Books James A. OBrien, Management Information Systems, 7th Edition, New Delhi: Tata McGraw-Hill Laudon and Laudon, Management Information System , 12th Edition

Grading
Assignments and presentations Participation Attendance Unit Test Project Final Exam 20 10 10 10 20 30

Concluding Remarks Students will be called for make-up class or additional class to compensate for the classes which couldnt be carried out for various reasons or in case the course couldnt be completed.