SAP CRM INSTALLATION GUIDE -: 1. SAP CRM 7.

.0 IDES Installation -- Rahul A Koshti SAP Consultant Powerpoint Templates11/6/2011 Page 1 2. 1. Make sure 64X OS To install SAP CRM 7.0, you need 64X Server operating system E.g. Windows Server 2003 X64 SP2 While installing Windows Server 2003, please make sure to keep small computer name. E.g. Server Powerpoint Templates11/6/2011 Page 2 3. 2. MS Loopback Adapter Before you setup any SAP Environment you need to install Microsoft Loopback Adapter You wont get any error if any network connection is active while installation (E.g. Wireless Internet Connection) You would get error message if none of the network connection is active Note: At least one network should be active Powerpoint Templates11/6/2011 Page 3 4. Control Panel -> Add Harware -> Next -> Select Yes -> Select microsoft loopback adapter -> end Powerpoint Templates11/6/2011 Page 4 5. 3. Install JVM & Set Environment Variables Install Java Virtual Machine Note: Before installing check the JVM version compatibility with SAP CRM 7.0 Create below mentioned 3 new environment variables: 1. JAVA_HOME = Java Path 2. SAPINST_JRE_HOME = Java JRE Path 3. CPIC_CONV_MAX = keep 210 Powerpoint Templates11/6/2011 Page 5 6. 4. Database & Patch Installation Considering Oracle 10.2.0 Install Oracle 10.2.0 Database and make a note of Oracle Database Name, SID and Password After database installation shutdown Oracle Instance and stop all the active oracle services 1. Command -> sqlplus /as sysdba 2. Command -> shutdown immediate 3. Service Manager Stop all the active oracle services Install Powerpoint Templates the Oracle Patch Page 611/6/2011 7. 5. SAP CRM 7.0 Installation 1. Start SAP CRM Installation 2. Enter System ID and Password 3. Browse and select the path for SAP CRM 7.0

Exports (E.g. Export 1 & Export 2) 4. Browse and select the path for SAP CRM Kernel directory 5. Browse and select the oracle client directory 6. Check the distribution of oracle directories in summary screen and change them if required, before hitting the Install Button Powerpoint Templates11/6/2011 Page 7 8. 6. SAP GUI 7.1 Installation You must install the Microsoft .NET Framework 2.0 before GUI Installation You can also follow the below link for SAP GUI Installation steps: http://www.tr.txstate.edu/software/download/ sapgui-windows.html Powerpoint Templates11/6/2011 Page 8 9. For further configurations follow next presentation Powerpoint Powerpoint Templates11/6/2011 Page 1

Administration 2.2.1 User administration

USR01 USR02 USR03 USR04 USR11 UST12 USR12 USR13 USR40 TOBJ TOBC TPRPROF DEVACCESS UST04 USR10 UST10C USR11 USR40 USGRP USGRPT USH02 USER_ADDR USOBT USOBT_C User master Logon data User address data User master authorizations User Master Texts for Profiles (USR10) User master: Authorizations User master authorization values Short Texts for Authorizations Prohibited passwords Objects Authorization Object Classes Profile Name for Activity Group Table for development user User profiles (multiple rows per user) Authorisation profiles (i.e. &_SAP_ALL) Composit profiles (i.e. profile has sub profile) Text for authorisation profiles Tabl for illegal passwords User groups Text table for USGRP Change history for logon data Address Data for users Relation transaction to authorization object (SAP) Relation Transaction to Auth. Object (Customer)

USOBX USOBXFLAGS USOBX_C AGR_1016 AGR_1016B AGR_1250 AGR_1251 AGR_1252 AGR_AGRS AGR_DEFINE AGR_HIER2 AGR_HIERT AGR_OBJ AGR_PROF AGR_TCDTXT AGR_TEXTS AGR_TIME AGR_USERS

Check table for table USOBT Temporary table for storing USOBX/T* chang Check Table for Table USOBT_C Name of the activity group profile Name of the activity group profile Authorization data for the activity group Authorization data for the activity group Organizational elements for authorizations Roles in Composite Roles Role definition Menu structure information - Customer vers Role menu texts Assignment of Menu Nodes to Role Profile name for role Assignment of roles to Tcodes File Structure for Hierarchical Menu - Cus Time Stamp for Role: Including profile Assignment of roles to users

2.2.2

Batch input queue

APQD APQI DATA DEFINITION Queue QUEUE INFO DEFINITION