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Mgmt 361
Introduction to OM Mod 1
Today
Presentation of course syllabus Brief Introduction to Blackboard Learn Discussion of general course information Introduction to Operations Management (OM)
Mgmt 361
Introduction to OM Mod 1
Use same seat from next class on. Pictures will be taken next class.
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Mgmt 361
By next week Form HW groups of three or be prepared to be placed in a group. Blackboard Learn Check often
Answers to homework PDFs of Note taking versions of PowerPoints Syllabus Announcements Quizzes Homework submissions tool
Mgmt 361
Mgmt 361
Introduction to OM Mod 1
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Academic dishonesty
Read the University Position concerning Academic dishonesty Sign and Submit the form indicating you understand expectations Any student caught cheating (in any of its many forms) will be subject to the most serious repercussions allowed by the university.
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Learning Modules
Why is OM Important?
Make or save _________ for the organization Helps to capture more _______________ Make life better for _______________ Consumers get the stuff they want when they want it Help the ____________________ Make the world a better place
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Finance
Operations
Marketing
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Introduction to OM Mod 1
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Transformation
Cutting Mixing Debugging
Outputs
Goods
Bread
Services
healthcare
Control
QC Inventory Control Mgmt 361
Introduction to OM Mod 1
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Accounting
Finance
Marketing
Human Resources
M.I.S.
Mgmt 361
Specific Examples
Inputs Processing Output
Frito-Lay
St. E Hospital
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Introduction to OM Mod 1
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The essence of the operations function is to add value during the transformation process ______________ term used to describe the difference between the cost of inputs and the value or price of outputs ________________ processes also called operations Good businesses let the customer decide what is value and what is not
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Introduction to OM Mod 1
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Goods-service Continuum
Goods
Service
Surgery, teaching Song writing, software development Computer repair, restaurant meal Automobile Repair, fast food
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Introduction to OM Mod 1
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10
Usually
Not usual
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Introduction to OM Mod 1
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Process design
Strategic > 2 yrs Capacity planning Aggregate planning Tactical 1 2 yrs Master production schedule Material Requirement Planning Operational <1 yr
Mgmt 361
Order scheduling
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_______________ a production system in which highly skilled workers use simple, flexible tools to produce small quantities of customized goods.
Pros? Cons?
Replaced by mass production in most situations _______________ a system in which lowskilled workers use specialized machinery to produce high volumes of standardized goods.
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Internet
E-commerce & e-business Management of technology
Agility (its not the BIG that eat the SMALL its the FAST that eat the SLOW)
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Systems Thinking
A systems viewpoint is almost always beneficial in decision making _______ a set of interrelated parts that must work together
Examples?
The systems approach emphasizes interrelationships among subsystems Main theme is that the _____ is greater than the sum of its individual ___________ Systems approach is essential whenever something is being designed, redesigned, implemented, improved, or changed (always?)
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Give me your corrected name tags only if there needs to be a change, otherwise keep them for next class
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Introduction to OM Mod 1
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to make your homework teams that we will be taking pictures to bring your signed academic honesty form next class that we will begin Process Analysis (Mod 2) to review notes and watch videos
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Introduction to OM Mod 1
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