Professional Documents
Culture Documents
Talk About
Sm a l l Ta l k
People dismiss small talk as superficial and boring. People
are wrong. Small talk is an essential part of the social contract. It allows us to engage and identify common ground
with safe, low-risk topics. Unlike the attention-grabbing
antics of cold openings and trigger words, which jumpstart a conversation or jolt it into more interesting territory,
small talk is a gentle on-ramp. It uses banal or mundane
topics as proving grounds where we can establish a comfy
initial rapport with another person. Using small talk, we
feel one another out and map the spots where we want to
dig deeper.
Think about it: An offshore oil driller wouldnt just jam her
wellbore into the seabed, willy-nilly. Shed survey the ocean
floor, study the most likely spots to strike black gold, and
then plunge past the crust. Same goes for conversation.
Here are three classic small-talk topicstraffic, prices, and
the weatherwith options for growing them into big talk.
[24]
Did you see any unusual vehicles along the way? E.g., classic cars, art cars, or maybe one of those hoarder cars packed
with garbage where you can barely see the driver behind
the wheel.
Talk about what you used to think about on the worst
or best commute you ever had. Talk about the song your
friend in Atlanta used to sing on her crappy commute. If
youre feeling safe, call it Hotlanta like she does. (She was
fun. What went wrong between you two, anyway?)
[25]
[26]
cast to an event you have coming up, and express hope that
the weather doesnt interfere with that event.
[27]
A sk f or St or i es,
No t A ns w e r s
Another way to get beyond small talk is to ask open-ended
questions that invite people to tell stories, rather than give
bland, one-word answers:
Instead of...
Try...
[28]
Whats up?
[29]