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Aesha Shrestha 469-338-4542 SUMMARY:

Business Analyst with 7 +years of experience in the Healthcare, Finance and Banking domains. In depth knowledge of System Development Life Cycles (SDLC and Iterative SDLC process. Thorough understanding of !ational "nifie# $rocess (!"$ guidelines and rational tools used throughout the project life cycle. Experienced in full life-cycle implementation of FI ! module including feasi"ility analysis, configuration, testing, integration of FI ! with other modules, end user training, post implementation production support, #pgrading and maintenance $eveloped various "usiness vision documents involving Business %lossary& Architecture an# Business 'o#eling an# Business "se Cases( %dept with industry standards methodologies like !ational "nifie# $rocess (!"$ & )*+ect )riente# Analysis an# Design ())AD & ,aterfall& an# Agile Scrum &ational #nified 'rocess methodologies were followed for most projects to ensure a streamlined and efficient process in developing Business !e-uirement Documents (B!D and Functional !e-uirement Documents (F!D and "se Cases. Extensive experience %athering Business !e-uirements, Business 'o#eling& #eveloping $ro+ect $lan and Scope #ocuments& System Architecture and assisting in Feasi*ility Stu#ies. (trong understanding of the )ealthcare Industry, speciali*ing in 'e#icare and 'e#icai# "enefits. )ands on experience with hange +anagement process-using tools like Clear Case and Clear .uest to track changes "rought on "y "usiness actors associated with the project. Experience developing various state, activity, class and "se Case Diagrams to "etter understand the process dataflow. Experience and knowledge of testing "usiness process within client server, we" and mainframe environment. $eveloped various Flo/charts& activity& use case& state chart and process flow diagrams in order to "etter communicate and visuali*e the "usiness flow using "nifie# 'o#eling Language ("'L tools. ,ood understanding of the AS01S an# 2)0B3 "usiness processes and experience in converting these re-uirements into technical specifications for preparing test plans. %ssisted in updating (takeholders and various "usiness actors involved in the project using !e-uirement 2racea*ility 'atri4. Initiated and conducted various .oint %pplication $evelopment (essions (5AD to help "etter understand user re-uirements "efore entering the development phase and also conducted various &apid $evelopment (essions (!AD to develop a user accepta"le design on an early stage in the project. ,ood working experience of Data manipulation, 'erformance testing using +( Access( )ighly proficient in 'S )ffice suite of products with extensive experience with 'S ,or#& 'S $o/er$oint& 'S Front$age& 'S 6isio& 'S 34cel an# $ro+ect( 2echnical Skills7 /usiness (kills0 /usiness 'rocess %nalysis 1 $esign, &e-uirement ,athering, #se ase +odeling, .%$2.&' (essions, ,ap %nalysis and Impact %nalysis, hange management !perating (ystems0 +( 3indows 452462788829'2:ista2;, (un (olaris 7.6, !racle, +ac !( 9, (%'

+ethodology0 &#', %gile, !!%$ and 3aterfall. +anagement Tools0 &ational &ose, &e-uisite 'ro, lear <uest, lear ase and +( :isio. +icrosoft tools0 (<= (erver 7888>7885>7886>&7, +( !ffice suite , +( (hare'oint, +( :isio, +( 'roject, +( %ccess and +( Front'age.

$!)F3SS1)8AL 39$3!138C37 :aiser $ermanente& Honolulu& H1 'arch ;<=>0 Current !ole7 Sr( Business System Analyst? $ro+ect manager The HIX project has "een undertaken to ena"le the ?+arketplace@ to make health insurance easier to buy

and easier to understand, so that every individual, every family and every small business in Hawaii can enjoy the benefits of medical care. My responsibility as a business analyst was to keep track of the changes due to the health care reform and work on enhancing the e isting web portals !orked on the conversion project for I $ 4- + codes to I $ A8- +2' ( codes.
!esponsi*ilities7 'repared and delivered dash"oards, artifacts and presentation decks to leadership teams, "usiness and IT governing "odies, national and regional "usiness partners regarding project status, areas of improvement and escalation of issues2risks that impact the project Took critical part in formulation of the 'roject 'lan and (cope to layout the 'roject $efinition, /udget and various factors affecting the project and the actors. Beep track of the changes due to the new implementation reated (ystem (pecification $ocument, &e-uirement (pecification $ocuments, #se ase +odels, and 3ork Flows. reated functional and technical specification document for the project Interacted with laims, 'ayments and Enrollment hence analy*ing and documenting related "usiness processes Formed a "ridge "etween the 'roject +anager and different teams with effective presentations. reated ,antt chart to manage project schedule, deadlines and resources using +( 'roject. %naly*e "usiness re-uirements and segregated them into #se ases and activity diagrams using +( :isio reated +ock-up forms in +( word for "etter visuali*ation and understanding of the software (olution. 'reparing /usiness workflow models that cover C)owC "usiness processes are accomplished. +aintain all artifacts in the internal (hare'oint site. %ssisted in interviewing (+E, asking detailed -uestions and carefully recording the re-uirements in a format that can "e reviewed and understood "y "oth "usiness people and technical people. %ctively participated in meetings with the )I (tate in regards to accomplish the goal 3ork with IT and "usiness project teams to understand reporting and data warehousing re-uirements and propose solutions. $eveloped test plans, reviewed test cases, reviewed test scripts for E+%F+ and I $-A8 'rojects %ctively involved in E7E testing for "oth Exchange and I $ -A8 projects +anaged workload, schedules and coordinated status review meetings with project managers oordinated with the "usiness owner to develop an end user training material. $eveloped "usiness case and (/%& D(ituation, /ackground, %ssessment and &ecommendationE identifying in2out project scope, compliance re-uirement, anticipated "enefits, time frame and, "usiness process impacted for the project funding

Involved in full )I'%% compliance lifecycle from ,%' analysis, mapping, implementation of E$I 9A7 transactions code sets and translation of I $-4 codes into I $-A8 codes $esigned the test strategy and communication plan and developed #%T re-uirement and plan for I $-A8 impacted applications regionally and nationally. $eveloped a end user manual to train the front line staff

3nvironment0 +( :isio, +( project, +icrosoft !ffice (uite, (hare'oint, <uality center, %gile,

,al0'art& Bentonville& A: 8ov ;<=< to Dec ;<=; !ole7 Business Analyst? $ro+ect 'anager The 3almart.com (tore &eturns Integration project has "een undertaken to ena"le F+arketplaceF and complete the 3al-+art multi-channel purchase experience, 3almart.com must integrate its returns process and systems with 3al-+art (tores. This project creates new metrics and rewards management "y way of extracting data out of the E$3 DEnterprise $ata 3arehouseE, and creating a new metrics to pave the way for retiring one of their existing metrics systems. +y responsi"ility was to render /usiness %nalyst services in the creation of an interactive online portal for select customers to "id on reward pri*es and support its environment in (ales 1 +arketing module using (ie"el all centre.

!esponsi*ilities7 Involved in Inception 'hase and prepared vision statement and initial data models that contain /usiness &e-uirement $ocuments and supporting documents that contain the essential "usiness elements and detailed definitions. )ands on experience on working with the !rcle &A7 (ales and marketing module . 'erformed $ata mapping, logical data modeling, created class diagrams and E& diagrams and used (<= -ueries to filter data 3orked closely with the Enterprise $ata 3arehouse team and /usiness Intelligence %rchitecture team to understand repository o"jects that support the "usiness re-uirement and process. 3orked on development of )igh level design, onceptual design, =ogical and 'hysical design for $ata"ase, $ata warehousing and many $istri"uted IT systems 'rovided /usiness &e-uirement $ocumentation D/&$E for the customers after thorough market and technology research and "y analy*ing current market trends. reated $ata (tage jo"s to extract, transform and load data into data warehouses from various sources like relational data"ases, application systems, temp ta"les, flat files etc. %ligned re-uirement documentation with use of #+= for o"ject oriented software development D!!$E. !"tained $ata re-uirements, identified data sources, determined the content of data fields and created $ata +apping $ocuments and performed $ata Extraction and $ata ompilation using (<= -ueries. $eveloping /usiness !"jects reports "ased on report $esign documents D&&$E Effort estimation and providing it to the client. onducted #%T to confirm that all derivative products can "e successfully processed through stages of the trade life cycle

oordinated various kinds of #ser %cceptance Testing D#%TE including regression testing, system testing, integration testing, functional testing, alpha 1 "eta testing. $esigned and $eveloped the /usiness !"jects #niverses which suit the standard, analytical and adhoc reporting re-uirements of the /usiness !"jects users. &esponsi"ilities included source system analysis, data transformation, loading, validation for data marts, operational data store and enterprise data warehouse. #sed Informatica to extract and transform data from various $/7 data"ase to the data warehouse. reated +ock-up forms in +( word for "etter visuali*ation and understanding of the software solution. #sed Test $irector and +ercury <uality enter for updating the status of all the Test ases 1 Test (cripts that are executed during testing process. $eveloped estimates, project plans D+icrosoft projectE, training material, /I reports using +icrostrategy Extensively used Informatica client tools. The o"jective is to extract data stored in !racle data"ase, flat files to load finally into a single data warehouse repository, which is in !racle. #sed +( :isio for 'rocess modeling, 'rocess mapping and /usiness 'rocess flow diagrams. Tracked the defects in legacy reports as per account managers and end users. ompared the results and tracked the differences in excel +anaged workload, schedules and coordinated status review meetings with project managers, "usiness managers and team mem"ers.

3nvironment7 (<= (erver, !racle 'latform, +( :isio, +( !utlook, +( project, +( $ynamics, &#', &ational &ose 7887, &ational lear <uest, &ational lear ase, &ational re-uisite pro

Fifth 2hir# Bank& Cincinnati& )H 'ar ;<<@ A )ct ;<=< !ole7 Business Analyst %sses the financial Geeds of a ustomer, the /ank Employee needs to use FG%. To open a credit card account after assessing the financial needs, the user must launch %='(. In order to continue the application process with in the same look and feel environment as FG%, /ankcard %='( is "eing replaced. The o"jective of /ankcard %='( &eplacement project is to eliminate the need for users to %sses needs first in one system and then open the credit card account in another. Eliminate the impression of multiple unrelated systems for opening /ankcard accounts !esponsi*ilities7 $eveloped a new redit ard application which was all automated and replacing existing system !"taining a detailed knowledge of the "usiness process "eing followed in the project environment. )elp provide solution in the ustomer credit card payment system

Provide post-implementation support of all changes to the SAP FI system


Extracting the "usiness re-uirements from the end users keeping in mind their need for the application, and documenting it for the developers.

'erformed $ata mapping, logical data modeling, created class diagrams and E& diagrams and used (<= -ueries to filter data Involved understanding the current "usiness process, defining scope of the project along with position statement. onducted a "udget planning of the project through walkthroughs and meetings involving various leads from $evelopment, <% and Technical (upport teams. +eeting with users and stakeholders to understand the pro"lem domain, gathering customer re-uirements through surveys, interviews Dgroup and one-on-oneE along with .%$ sessions. %naly*e "usiness re-uirements and segregated them into #se ases and activity diagrams using +( :isio 'reparing /usiness workflow models that cover C)owC "usiness processes are accomplished. %naly*ing /usiness &e-uirements to produce (ystem &e-uirements for the technical team using +( :isio. Testing the final application for #sa"ility testing to verify whether all the #ser &e-uirements were catered to "y the application. /ugs, which would enhance the usa"ility of the application, were logged using .ira and <uality entre. Interacting with the developers on resolving the reported "ugs and various technical issues. Involved in preparing a simple and detailed #ser manual for the application, for an intended novice user.

:ohlBs corporate& 'il/aukee& ,1 Sept ;<<7 A Fe* ;<<@ !ole7 Business Analyst BohlFs orporation is an %merican department store chain head-uartered in +enomonee Falls, 3isconsin, a su"ur" of +ilwaukee, 3isconsin. The company currently operates A,8H; stores in I4 states. 'roject A0 onversion of =otus Gotes and (hared mail"oxes to ,oogle. 'roject 70 3indows ; upgrade !esponsi*ilities ,athered and documented re-uirements from a diverse user community. (uccessfully conducted .%$ (essions with (+E@s and /usiness #sers to gather re-uirements. %ccurately identified the various groups and created pivot ta"les for further classification and thus, created a "etter understanding of the groups. $elivered high-level functional designs for projects and enhancements and fulfilled client re-uirements Translated re-uirements to functional design documents for complex systems2processes. Interacted with application developers and communicated user needs and re-uirements. $eveloped test plans, reviewed test cases, reviewed test scripts and wrote user documentation. 'erformed :alidation to map data from lotus notes. !perated as a senior mem"er within a larger team. Identified 1 coordinated all client application groups supporting client "usiness apps !"taining app group plans for app testing for 3in ; readiness Track and report app testing status, status of remediation &eport status of client "usiness app readiness for 3indows ;. (upporting "usiness app groups in resolving 3indows ; related issues. #sed +( 'roject to manage schedules, deadlines and resources and to colla"orate on the project Extensively performed #%T. 3nvironment7 =otus Gotes, ,oogle, +( :isio, +( Excel, +( 'roject, &ational &e-uisite 'ro, +icrosoft !ffice (uite 788;, +icrosoft 3indows 9', 3indows ;, +( (hare'oint

5ersey 'ortgage Company& 85 !ole7 Business Analyst

5an ;<<C A Aug ;<<7

The project was to enhance a "oan #roducer $ystem which was an integrated software package that provided the necessary elements for originating, processing, underwriting, documenting and shipping real estate loans in accordance with established practices and standards of the lending industry, and federal and state regulatory re%uirements. Responsibilities
$eveloped design prototype of new information processing application. +et with client groups to determine user re-uirements and goals. Involved in developing applications using .ava

#sed .ava(cript for all client-side scripting. #tili*ed &#' to configure and develop process, standards and procedures. Involved in all four phases of the re-uirements development including elicitation, analysis, specification and validation. $eveloped "usiness re-uirement documents, and functional re-uirement documents. $eveloped #se ase, $ata Flow and %ctivity $iagrams. reated (ystems &e-uirement (pecification "y com"ining the functional and non-functional re-uirements. 3orked as an interface "etween the users and the different teams involved in the application development for the "etter understanding of the "usiness and IT processes. Formed a "ridge "etween the 'roject +anager and different teams with effective presentations. oordinated work plan "etween project manager and client using +icrosoft 'roject. %ssisted the 'roject +anager in "udget planning of the project through walkthroughs and meetings involving various leads from $evelopment, <% and Technical (upport teams. Implemented and managed migration process and developer fixes. oordinated "etween all IT departments to gather the status and updates for the releases. Tracked all the release related work and created release notes for each release. Followed a structured approach to organi*e re-uirements into logical groupings of essential "usiness processes, "usiness rules and information needs and ensured that critical re-uirements are not missed. 'repared /usiness 'rocess +odels that includes modeling of the activities of "usiness from conceptual to procedural level. 3nvironment7 .ava, (<=, &e-uirements %nalysis, ,%' %nalysis, #+=, #se ase %nalysis, +( :isio, +icrosoft 'roject, =inux 3#ucation7 +/% J +aster in /usiness %dministration J (t. +ary@s #niversity, +inneapolis, +G

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