EUREKA FORBES LTD.

PROJECT REPORT ON

Submitted by :

Arun Ghosh Roll No 09148009008 Academic Year -2009-2011

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DECLARATION
The Summer project on is the original work done by me. This is the property of the institute and use of the report without prior permission of the institute will be considered illegal and actionable.

Date :

Place

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ACKNOWLEDGEMENT
The joy of ingenuity!!! This is doubtlessly what this project is about. Before getting to brass tacks of things. I would like to add a heartfelt word for the people who have helped me in bringing out the creativeness of this project. To commence with things I would like to take this opportunity to gratefully and humbly thank to for being appreciative enough by giving me an opportunity to undertake this project in Eureka Forbes. Respected guide report. for his undeterred guidance for the completion of the

for their continuous support, encouragement and support. I owe my gratitude to Mr.Subrata Chatterjee for expressing a keen interest in organizing the project and doing the needful. My parents need special mentions here for their constant support and love in my life. I also thank my friends and well wishers, who have provided their whole hearted support to me in this exercise. I believe that this Endeavor has prepared me for taking up new challenging opportunities in future.

Executive Summary

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The project titled Ltd.

Undertaken in Eureka Forbes

Eureka Forbes is Asias largest direct selling organization. It is a part of Shapoorji Pallonji GroupPioneer in vacuum cleaner and water purifier technology operating from 220 branches, covering 100 cities, with over 7000 Euro champs in INDIA & ABROAD Eureka Forbes has achieved4th rank as best employeer in 2007 (Hewitt Associates survey ) ISO 9001, 9002 and 14001 certified company A case study of Harvard Business School since 2005 Award Make (Most Admired Knowledge Enterprise, U.K ) Award Super Brand Award, Mera Brand Award. International operation in 50 countries The project report is about recruitment and selection process that is an important part of any organization. Which is considered as a necessary asset of a company? In fact, recruitment and selection gives a home ground to the organization acumen that is needed for proper functioning of the organization. It gives a organizational structure of the company. It is a methodology in which the particular organization works and how a new candidate could be recruited in such a way that he/she would be fitted for the right kind of career.

There are two types of factors that affect the Recruitment of candidates for the company Internal factors External factors

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The objective of selection decision is to choose the individual who can most successfully perform the job from the pool of qualified candidates. Selection process or activities typically follow a standard patter, beginning with an initial screening interview and concluding with final employment decision.

CONTENTS
PAGE NO

DECLARATION ACKNOWLEDGEMENT EXECUTIVE SUMMARY

2 3 4-5
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1.CHAPTER 1

INTRODUCTION

10 - 19

1.1 INTRODUCING THE TOPIC 1.2 PROJECT OBJECTIVES 1.3 PROJECT SCOPES 1.4 RESEARCH METHODOLOGY 1.5 LIMITATION OF PROJECT

2. 2

3. CHAPTER 3

COMPANY PROFILE

74 - 113

3.1 EUREKA FORBES LTD. THE ORGANIZATION 3.1.1 Vision 3.1.2 Mission 3.1.3 Value 3.2 PRODUCT CATEGORIES 3.2.1 Water Purification System 3.2.2 House Cleaning System 3.2.3 Water Purification System 3.2.4 Vaccum Cleaning System 3.2.5 Secure Homes 3.2.6 Industrial Water Purification System

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4. CHAPTER 4 RESEARCH STUDY AND ANALYSIS 4.1DEFINITION OF RESEARCH 4.2 RESEARCH DESIGN 4.3 DESCRIPTIVE RESEARCH DESIGN 4.4 DATA COLLECTION 4.5 DATA ANALYSIS 4.6 SOURCES OF DATA COLLECTION 4.7 DATA TYPE 4.8 PREPARING THE QUESTIONNAIRE 4.9 INTERVIEW 4.10 SAMPLE UNIT 4.11 SAMPLE SIZE 4.12 SAMPLE DESIGN

114 - 127

5. CHAPTER 5

DATA ANALYSIS AND INTERPRETATION

145 - 162

5.1 PIE CHART 1 5.2 PIE CHART 2 5.3 PIE CHART 3

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5.4 PIECHART 4 5.5 PIE CHART 5 5.6 PIE CHART 6 5.7 PIE CHART 7 5.8 PIE CHART 8 5.9 PIE CHART 9

6. FINDINGS, RECOMMENDATIONS, CONCLUSIONS & CASE STUDY 6.1 FINDINGS 6.2 RECOMMENDATIONS 6.3 CONCLUSIONS 6.4 CASE STUDY

163 - 169

BIBLOGRAPHY

170

ANNEXURE

171 - 236

Chapter 1
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1.2 PROJECT OBJECTIVES

1.To produce the sales promotion followed in EUREKA FORBES LTD.

2. To study the various sources of increase the sales followed in EUREKA FORBES

3. To learn what is the process of recruitment and selection that should be followed.

4. To search or headhunt people whose skill fits into the companys values.

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CHAPTER - 3
COMPANY PROFILE

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COMPANY PROFILE

The Organization Companys Vision Companys Mission Companys Values Companys Products Strategic Direction Euro Helpline Environment People Eureka Forbes-Relationship Eureka Family Aqua check New avenues Companys Dreams Future Plan

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Press center

Company analysis

3.1 EUREKA FORBES LIMITEDthe Organization.

Eureka Forbes Ltd.-A part of the Shapoorji Palings Group which was set up in 1982, to market health and hygiene products to Indian consumers.

It revolutionized the Indian market by introducing products like Home Cleaning System (1982), Water Purification System (1984) and Air Purification System (1994).

A 5 billion multi-product, multi-channel corporation. Operating in over 92 cities, with over 6000 employees. Pioneers & leaders in water purification systems, vacuum cleaners & air purifiers.
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Pioneers in direct selling - Asia's largest direct selling organization - 5,000 strong direct sales force touches 1.25 million Indian homes, adding 1,500 customers daily. Customer family now numbers over 5 million - enduring relationships as 'Friends for Life'. Expanded channels that reach out to customers to include A 3,800 strong dealer sales network; A 58 distributor strong institutional sales network; A security systems division;

A strong service network backs up sales efforts - 3,200 company-trained technicians make 10,000 kitchen visits daily, supported by call centers, customer care representatives & mobile service vans. The customer has always been at the center of our business.

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3.1.1 Vision

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3.1.2Mission

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3.1.3Values
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3.2 PRODUCT CATEGORIES

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Eureka Forbes Limited has been the pioneer in the field of Water Purifications Systems, Home Cleaning Systems and Air Purification systems in India.

Eureka Forbes Ltd. revolutionized the Indian market by introducing products like Home Cleaning System (1982), Water Purification System (1984) and Air Purification System (1994).

The following are the basic products of Eureka Forbes Ltd., which has always promised to provide safe and healthy living.

1. Water Purification System. 2. Air Purification System. 3. Home Cleaning System (Vacuum Cleaners) 4. Home Security System. 5. Industrial Solutions (Industrial Water Purifiers)

3.2.1 Water Purification System.

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Specialists in 5 water technologies Over 20 products available and million units sold Addressing 17 diverse water conditions World's largest manufacturer of Ultra Violet based water purification systems Over 71 million liters of Aquaguard water is consumed daily.

3.2.2Home Cleaning System (Vacuum Cleaners)

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Dusting, sweeping & swabbing does not get rid of fine dust Floats in the air & settles on pillows, mattresses, furniture, durries & even soft toys Dust mites cause allergies like fatigue, runny noses, itches and even severe asthma Ordinary cleaning does not get rid of dust mites - only powerful, thorough cleaning with a vacuum cleaner can Infinitely superior than conventional cleaning methods and easy-to-use.

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Indoor air more polluted than the air outside Causes maladies like allergies headaches, nausea, physical aches Asthma and allergy sufferers worst affected Pollutants include cigarette smoke, dust, pollen, fibers, soot, airborne fungal & bacterial particles, indoor allergy stimuli odors Industrial Solution---Picture

Comprehensive cleaning & water purification solutions Contract cleaning service that effectively combines our products and cleaning chemicals Numerous prestigious, satisfied customers including some of the countrys premier corporations.

3.2.3WATER PURIFICATION SYSTEM

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Products

Features

Unique E-Boiling + 2-in-1 compact cartridges. EMS. Decalcifier. AG-Compact Auto Shut off. Voltage Stabilizer.

EMS. Decalcifier. Auto-shut off. AG-Classic Voltage Stabilizer.

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MCS. IQA & EMS. Auto Shut-off. Smart flow. Melodious Tunes. Auto Flush. Decalcifier. Convenient Water Tray. Dual Fitting Options Unique E-Boiling + AG-i-Nova

No Electricity required. Advanced Ultrafication System. Ideal for TDS levels; up to 500mg/ltr. Works with loft tank. AG-Ultra High storage capacity.

The unique Reverse Osmosis Purification. 6-stage purification. 8-liter capacity. Reduce hardness, TDS, Heavy Metal Contaminants. Automatic storage tank level controller. Pressure regulating valve. Auto Pump Shut-off. AG-Reviva

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Special in-built pressure pump. Unique E-Boiling + EMS Decalcifier. Auto Shut-off. Voltage Stabilizer.

AG-Booster

Elegant on-line water filter-cum-purifier. Can be placed conveniently on the counter or mounted on the wall. 3 stage purification system. Special dual filter cartridge which removes suspended impurities, odors, bacteria and viruses. World proven UV technology destroys
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AG-Designa

pathogenic bacteria and viruses.

3.2.4 VACUUM CLEANING SYSTEM

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Futuro

Turbo Nozzle with 1300W of Deep Cleaning+. Eliminates microscopic dust mites. Designed according to international standards. Rotary Vario Power, to clean delicate electronic gadgets. Dust Bag "full" indicator. An on-board storage space to store accessories. Controls on the handle make cleaning more easily.

EuroClean Ace

Mite Buster: 100% protection against dreaded dust mites Mite Guard: Superior 5 stage air filtration process The widest array of accessories for all cleaning needs Storing the Euro clean lot more easier - automatic cord winder Save on electricity - Variable power option Durable - Mild steel body with a scratch resistant covering Backed by nation - wide service Two-year warranty.

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T-Compacta

Compact Powerful and efficient suction 1200 watt motor power 4-stage filtration Unique in-built accessory tray facility Dust bag 'full' indicator Automatic cord winder Large wheels for easy movement balance Sturdy handle for comfortable grip

Powerful suction - 2000 mm water column Auto cord winder Tornado Trendy Dust bag full indicator

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Unique 3-in-1 Home wash system Washes Vacuums Steam Sanitizes Keep allergies at bay Thorough cleaning

Ultima

Unique 3-in-1 Home wash system Washes Vacuums Steam Sanitizes Keep allergies at bay Thorough cleaning

Ultima

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WD

Thorough wet & dry cleaning Mite Extractor: 1000 watts of deep cleaning Mite Guard: Superior air filtration process Range of accessories for superior wet & dry cleaning Storing the Euro clean lot more easier - automatic cord winder Save on electricity - 2 power option International styling - light weight and sturdy ABS plastic body Backed by nation - wide service One year warranty

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ECO FRIEND

Two optional filters to suit Users choice.

Electrostatic filter. Three fan speeds. 4 stage purification system.

Euroair

Smart Sensors (SS) gauge the Level and kind of pollution in youre room before purifying it. UV Lamp that effectively kills Bacteria and germs present in the air. International looks. A micro controllerbased logic circuit that controls its operation. Higher air flow and more stages of filtration for faster and better cleaning rate. Bigger filter area, hence longer filter life. Rugged induction motor. Page | 31 Both tabletop and wallmountable.

Genius

Products

Features

Shine

For sparkling clean floors, tables, counter-tops and more. Excellent for cleaning all hard surfaces in the home. Cleans thoroughly in just one wipe. Leaves a lingering fresh lavender fragrance. Powerful disinfectant kills pathogenic organisms. Does not damage the original texture of surfaces. Economical, as it is used diluted for most applications.

Quickly dissolves grease from kitchen counter-tops, cooking utensils, ovens and other greasy surfaces. Advanced non-butyl formula tough on difficult to dislodge grime. Leaves surface shining clean. Made from imported ingredients. Easy to use. Grease-off

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3.2.5 SECURE HOMES

Products

Features

Water resistant, high security, high durability and low identification error rate. Can be mounted directly on metal Without affecting its reading Performance SPR SYRIS proximity reader is able to Interface with all existing access Systems by WiegandTM formats, RS485 formats etc.

Max 6000 card holders Control up to 4 doors with in/out reader Small and compact in size SMD technology Stand alone system with group anti pass back Multiple group anti-pass back function with PC Programmable for different access level within SY200NT2

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Standard size Proximity Reader. Operates indoors or outdoors. Beige colour SH-4 PR

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3.2.6 INDUSTRIAL WATER Products Features 5-stage online water purification Round-the-clock safe drinking water Bubble-top attachment option Cold water Hot water Normal water Pureguard

PURIFICATIONSYSTEM

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Commercial

Retains natural quality of water Effective 3-stage purification process International technology Special power-saving feature High volume. Low cost Built-in voltage stabilizer Built-in safety mechanism User-friendly features Sleek design and tough body Water control sensor Unique flow of water Efficient after sales service at your doorstep

Cooler-Purifier

Naturally wholesome water. Advanced 3-stage purification process. Last point purification. International Technology. Aquaguard's 2 money-saving features. Instant cooling. Choice of room temperature water. Built-in safety features. In-built voltage stabiliser. Sleek design and tough body. Efficient after sales service at your doorstep Aquaguard's international acclaimed product

3.3 Strategic Direction

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Eureka Forbes Ltd.-the Strategic Direction

One stop shop for health and home care products.

Becoming a preferred partner for the best in the world Euro champs.

Build on our core competency of direct sales. Flanking strategy on retail shelf.

Leverage on customer database.

Total cleaning approach for industrial and institutional customer. 3.4Environment

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The intention of the institute is not to play role of an activist; but to concentrate on two of the most important environmental factors namely Water and Air, to leverage the expertise of its parent company, i.e., Eureka Forbes Ltd. For doing social good towards society, to have non commercial interaction with leading social bodies in achieving its goal and put maximum efforts in conserving the root of my living existence, i.e., Water and Air.

3.5Milestones

In a short span of its inception, Eureka Forbes Institute of Environment (EFIF) has achieved some major milestones, like

(A) Tie up with NDTV

EFIE generates and supplies data to NDTV for an on screen plug which is then produced into Report by NDTV and supplied to Star News for a fee, who in turn telecasts the same Report to the cable owners for a change. The result of this consequent with NDTV has been

That there was a debate in Delhi on CNG application resulting. In to formation of new rules. Various school children have taken an oath to not buy or burn firecrackers. There has also been a good amount of change in the attitude of the Government Pollution Boards, which was earlier skeptical, but now, has become more lenient and cooperative.

(B) Pollution watch Tests have been carried out in various cities
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Across India such as..

Delhi, Kolkata, Mumbai, Chennai, Bangalore, Ahmedabad, Hyderabad, Guahati, Lucknow, Chandigarh.

3.6Eureka Forbes Institute of Environment

It is a young and unique institute that was started in the year 2000. To gain quick visibility, it was launched through television. The main agenda behind starting this institute was to give knowledge about the various benefits that exceed cost on the issues related to pollution Watch.

As every journey has its destination, the ultimate destination of Eureka Forbes Institute of Environment is to be an institution that has a life of its own, its own vision, mission and philosophy; its manpower, space, infrastructure and resources; its ownresponsibility, reputation and credibility based on track record; its own set of committed core team workers and donor friends.

By own face and recognition, it means to gain media and public credibility by aligning its activists, mainly to its cause, distance itself from commercial work and other related causes, and to build a strong track record of social contribution and the activities related to such cause alignment.

The Institute has built a strong mission, which says: To promote an AWARENESS of the benefits of conserving and managing the quality of our natural water and air resources. To do so by collecting and disseminating information/materials through our own resources or those of our like-minded allies who could be individuals, corporate, NGOs, government of civic bodies.

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To become an instrument of influencing Indian society and its constituents to act in a manner that reflects that these resources are not to legacy of our fore fathers that we can take for granted, but a loan we have taken from our grand children, to be repaid with interest. To believe that the unpolluted water and air is the birth right of every Indian citizen.

3.7People

1. Eureka Forbes people are the perfect example of a dynamic, highly motivated individual. 2. At the entry level, people with a fire in their belly come and join the company. 3. At the forefront of the employee, complement is their salesman who they call Euro Champs, which is known to our customers as the friendly man from Eureka Forbes. They bring to Indian families, everywhere, innovative hygiene and convenient products backed by excellent service and building lasting relationship with its customers. 4. In Eureka Forbes, they believe in promoting internal talent, grooming people from becoming successful sales personnel to become a successful leader. 5. They understand the importance of this asset and great stress is laid on HRD and training. 6. They satisfy the lifestyle expectation of evolving Indian homes through innovative and value of money products have been the hallmark of Eureka Forbes Limited, and the sales divisions are committed to this mission. 7. Eureka Forbes is a fine example of a strong organization built by its people. 8. Eureka Forbes strongly believes in the old Chinese proverb.

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3.8Eureka Forbes Limited-Relationship

Relationship begins with listening to the customers and addressing their priorities and inhibitions. It has 140 customer response centers across 98 cities ensure that customers are never left out in the cold.

A 4000 strong dealer network distributing the Forbes range of water purification system and home cleaning system.

1. An industrial sales division which distributes the nilfisk range of cleaning equipments.

2. It has got 4 manufacturing facilities at Hyderabad, Bhimtal, Meghalaya and Bommasandra with ISO 9002 certification.

3. A network of water testing laboratories across the country.

4. A government recognized R 7 D center at Bommasandra, alliances with global leaders.

5. Certification from prestigious independent water laboratories in India and abroad for our range of WPS. Plus, a growing exports market.

6. Market leaders in Aqua guard WPS. Euro clean home cleaning system EAPS and Euro vigil electronic security solution.
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3.9Eureka Family

5700 Euro Champs make 40 calls a day (2.3 lakh contacts).

32000 Euro Smile champs make 10000kitchens visit a day for product services.

Over 450 franchised direct operators covering small towns over 1200 sales people.

3800 strong dealer network.

Over 220 distributors for industrial and commercial segment. Existing 5 million friends for life. (Customer database.)

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3.10

Forbes Newell range of wellness products To strengthen our relationships with existing customers by providing them with a new means to improve their quality of life First category offered - cooking appliances. Tapping the potential of women - a whole new sales force. Forbes Aqua sure, an exciting new range of economical water purification products. To penetrate the low end of the market, especially areas where there is no power and water To pre-empt competitive entry. Eureka range of Eco-friendly cleaning solutions.

3.11CAREER

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Recruit young, dynamic, ambitious people; encourage them to harness their potential. Each one aptly christened Euro champ. Nursery of Direct Selling; the single largest institution of its kind in the world. Professionalized direct selling and raised it to a fruitful career. Over 20,000 people and 500 business leaders started out as Euro champs. Numerous success stories of Euro champs rising to top management positions. It believes in the philosophy of encouraging growth from within; it also facilitates cross functional movement in the organization to further career prospects. It consistently featured in the Best Employer, surveyed by premier business publications.

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1.12

Dreams

3.13Future Plan
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Eureka Forbes Ltd. should be taken in the market abroad both for household and industrial cleaning equipment. They will be ready with faster customer response through electronic contacts. By making a transition from distributors to marketers of industrial cleaning equipment. Emerging as a preferred employee for youth. Establishing Eureka Forbes as a water purifying Specialist Company. Becoming a gateway to multi-national company looking to set up base in India. Introducing innovations and being perceived as the best service providers in the country; and having our ability to respond to the ever-changing demand of the customers.

3.14The Target
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 Becoming a Rs.10 billion company in the next 5 years.

Double customer based in the next 5 years.

Customer will know the euro champs by name.

Our people will grow and share higher responsibility.

Our people will live comfortably and make a responsible amount of money that satisfies there at home.

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CHAPTER - 4

RESEARCH STUDY AND ANALYSIS

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4.1 Research Methodology : Definition : Research is common parlance refers to a search knowledge. The advanced learners dictionary of current English lays down the meaning of research as a careful investigation of specially through search for new facts in any branch of knowledge. The systematic approach concerning generalizations and the formulation of a theory is also research. The purpose of research is to discover answers to questions through the application of scientific procedures. Research Design : A research design is the arrangement of conditions for collection and analysis of data in a manner that aims to combine relevance to the research purpose with economy in procedure. - JHON.W.BEST Research may be defined as any organized inquiry designed and carried out to provide information for solving a problem. - EMORY Research is essentially an investigation, a recording and an analysis of evidence for the purpose of gaining knowledge. - ROBERTROSS 4.2Descriptive Research Design : Descriptive research design studies are those studies, which are concerned with describing the character of a group.

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The researcher makes a plan of the study his research work. That will enable the researcher to save the resources such a plan of study or blue print or study is called a research design. 4.3Data collection :A sample size 20 institutions and colleges are studied for this purpose. Institution and colleges of different unit where randomly administrated the questionnaire. 4.4Data Analysis :The analysis of data was done on the basis of candidate eligibility, age, number of post and profile. Profile of candidate-Good personality, dynamic, intelligent, sociable, can work in team, good communication skill, future leadership potential etc.

4.5Sources of Data collection : The primary as well as the secondary sources was used for collection of data. In primary source of data collection the interview schedule and questionnaire and opinion survey were used in secondary source of data collection relevant records, books, journals, magazines were used. Thus the source of data collection were as follows : Primary1.Interview Schedule 2.Questionnaire 3.Opinion Survey Secondary1.Books 2.Magazines 3.Journals 4.Other records I have used structural interview schedule, questionnaire and opinion survey for collection of data from primary source. Interview schedule and questionnaire were used for candidates and opinion survey was used to know the perception, thoughts, and reaction of the placement officer and professor of the institutions and colleges. I have used secondary source like books, magazines, journals, internet and other relevant records for collection of data to know about the Institutions and Colleges as well as respondents.

4.6 DATA TYPE :

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Primary as well as secondary data was collected. RESEARCH APPROACH : Condition a field survey did a subjective assessment of the qualitative & interview for primary data & an extensive literature survey for secondary data. RESEARCH INSTRUMENT : The questionnaire was used as the primary instrument for the collection of primary data which contained open-ended questions to chance response. In addition the personal interview was employed to draw out answers to subjective questions, which could not be adequately, answered through the use questionnaire.

4.7 Preparing the questionnaire : The first task in the process of measuring the level of recruitment of the candidates in Eureka Forbes was to prepare questionnaire. For this purpose a number of questionnaire I studied and finally a questionnaire where framed.

The questions where grouped under five categories : 1.Company Related 2.Environment Related 3.Supervision Related 4.Growth Related 5.Job Related The questionnaire are also ask the candidates for the demographic details regarding 6.Age 7.Number of years of experience 8.Department of study 9. Grade
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e-consist of the following things : Which focused on the employee awareness levels regarding benefits provide which & outside the organization assessing his overall satisfaction level. This prepared ground for further enquiry & enabled better analysis of the questions, which followedWhich focused on specific policies & judged them from different aspects making the questionnaire in-depth & specific. Which consisted of open-ended question, inviting views & suggestions.

4.8 INTERVIEW : Interview lead to a better insight to subjective & open questions almost all interview responded. 4.9 SAMPLE UNIT : The sample unit consisted of the customer sales department in Eureka Forbes Ltd. 4.10 SAMPLE FRAME : Consisted of comprehensive list of all the institutions, colleges and candidates in Eureka Forbes Ltd. 4.11 SAMPLE SIZE : Sample size 20 4.12 SAMPLE DESIGN : Care was taken to the sample based on considerations like age, department of study, communication skills, intelligence and experience of Candidates and Chief Corporate Relations of Institutions and Colleges.

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CHAPTER - 5
DATA ANALYSIS AND INTERPRETATION

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5.1QUESTION : 1) Candidate willingness to join the company ? a) Reputation of the company b) Salary package c) Working environment d) Job prospect e) Location of the company f) Carrer growth oppourtunity.

Reputation of the Company Working Environment Salary Package Job Prospects Location of the Company Carrer Growth Oppourtunity

17% 28% 16% 11% 5% 23%

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Chart Showing Candidate Willingness to join the company

17%

23% 5% 11% 16%

Reputation of the Company Working Environment 28% Salary Package Job Prospects Location of the Company Carrer Growth Oppourtunity

From the chart it can be understood that most of the candidates are inspired by the working environment of the company(28%) which resembles the personal traits of the Indians. I can also see that matters much followed reputation of the company and salary package which comprised 17% and 16% respectively. Job prospects plays a minor role in the minds of a candidate who had already joined the company location of the company (which comprised 5%of the sample size ) where majority of the employees are qualified with technical who in most of the cases dare to bother it.

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5.2QUESTION:2)Most reliable type of interview? a) b) c) d)

Behavioral Situational Structured Stress

Behavioral Situational Structured Stress

7% 36% 21% 36%

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Chart showing the Reliable Type of Interview is

7% 36% 36% Behavioral Situational Structured 21% Stress

I tried to find out the most reliable type of interview according the candidates. They expressed different view. According to the sample candidates. I found that behavioral interview is most reliable and this view was supported by 36% of the sample candidates. Similar support was begged by the situational interview, while 26% structured interview and only 7% favoured stress interview. Corresponding to this data I have drawn a pie chart above: In EUREKA FORBES all the applications received in each branch of MBA, BBA, B.A, B.sc and B.com will be separately arranged in descending order of merit i.e. based on a percentage of aggregate marks of all the years/ semesters of professional course and only the required number (according to the ratios mentioned) starting from the top will be called for written test in each discipline of MBA,BBA, B.A, B.sc and B.com . In case of a tie at cut-off marks, all the candidates scoring cut-off marks will be called for written test. The Written Test papers will be objective type in nature and will be in Hindi & English. Based on merit and requirement, the short-listed candidates will have to appear for Psychometric Test and/or Behavioral Assessment Interview followed by Personal Interview. Candidates will be invited for Psychometric Test and/or Behavioral Assessment Interview followed by personal interview, in
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order of merit on the basis of Written Test performance. In case of a tie at cut-off marks, all the candidates scoring cut-off marks will be called for interview. The candidates are advised to ensure while applying that they fulfill the eligibility criteria and other requirements mentioned in this advertisement and that the particulars furnished by them are correct in all respects. In case it is detected at any stage of recruitment process that the candidate does not fulfill the eligibility criteria and/or does not comply with other requirements of this advertisement and/ or he/she has furnished any incorrect/ false information or has suppressed any material fact(s), his/her candidature is liable to be rejected. If any of the above shortcomings is/are detected, even after appointment, his/her services are liable to be terminated without any no.

5.3QUESTION: 3) Best way to recruit people?

a) Advertisement b) Walks ins c) Variable d) Search firms
Advertisement Walks ins Variable Search firms 40% 25% 20% 15%

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Chart Showing the Best way to Recruit People is

15% 40% 20% Advertisement Walk-ins Variable 25% Search Firms

Chief of Corporate Relations and Candidates expressed their varied views about the best way, according to them, to recruit people. Chief of Corporate Relations bear an opinion (about 40% of the sample) that advertisement is the best way to recruit people. While to 25% of the sample Chief of Corporate Relations and Candidates feel that walk-ins is best way while 20% feel that variable ways are the best. Others feel that recruiting people from search firms in a best way. Corresponding to this data I have drawn a pie chart above: The aim of advertising is to make people aware that a vacancy exists and to persuade them to apply for the position. Advertising helps to define exactly the need of the company, and what separates it from its competitors. Often the people you want to attract are not openly looking for a new job, so you need to think of ways to sell the attributes of the company, e.g. what makes It unique, its culture, values, philosophy and so on. Good advertising highlights the assets of the position and appeals to the career needs and concerns of the desired applicants. It is worth making your advertisement effective and attractive, as there is a high correlation between advertisements with accurate and complete information and recruitment success.

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5.4QUESTION:4) Response given by the candidates about their query? Agree/Disagree. Agree Disagree 94% 6%

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Chart Showing Response given by the Chief Corporate Relations about Query
6%

Agree Disagree

94%

My survey clearly concludes that response of the company to any query made by the Chief Corporate Relations was absolutely good since 94% of my survey favors to this. 6% ratio of unsatisfied can also be further reduced if communication system is further improved. Corresponding to this data I have drawn a pie chart. I hereby submit my suggestion that every query by any Corporate Relations and candidates should be seriously considered and it should be dealt in depth and if at any particular time of query if proper reply/material is not available, even than the answer must be given at a later stage after getting full information from the source available .

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5.6QUESTION: 6) Job specification of the response of the Candidate? Yes/No

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Yes No

97% 3%

Chart Showing Job Specification of the Response of the Candidate

3%

Yes No

97%

Almost all the candidates got the specified jobs offered to them. This implies that the company has the organized manpower planning and well organized recruitment policy as shown in the following chart: Page | 64

From the chart above it crystal clear that the candidates get exactly the same job as specified. So from the companys perspective it is a good sign for the overall growth & development. Still some employees who comprised only 2.33% of my sample study.

5.7 QUESTION : 7) Attitude of Chief Corporate Relations manager ?

a) Good b) Very Good c) Excellent

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Good Very Good Excellent

13% 30% 57%

Chart Showing fell about Attitude of Chief Corporate Relations Manager

13%

57%

30%

Good Very Good Excellent

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The chart above depicts that the satisfied with the attitude of Chief Corporate Relations Manager of Business Schools and Graduate Colleges. 13% was Good attitude, 30% was Very Good and 45% was the attitude of Chief Corporate Relations Manager is excellent. Corresponding to this data I have drawn a pie chart From the chart it is crystal clear that the attitude of Chief Corporate Relations Manager is whole heartedly accepted . This will definitely boost the morale by me, which ultimately will increase efficiency, & working for my project resulting in better growth of the company. Thus by every means company is profitable. Moreover such behavior of H.R. Manager can become the ideal of their colleagues & subordinates.

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5.9QUESTION : 9) Opinion about Eureka Forbes ? a) Good b) Very Good c) Excellent

Good Very Good Excellent

10% 35% 55%

Chart Showing Opinion about Eurekaforbes

10%

Good Very Good 55% 35% Excellent

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OPINION ABOUT EUREKA FORBES :

From the chart it is crystal clear that the opinion about Eureka Forbes of Chief corporate Relations Managers and students of Business school and Graduate colleges were 10% was Good, 35% was Very Good and 55% was Excellent.

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CHAPTER - 6
FINDINGS ,RECOMMENDATIONS, CONCLUSION AND CASE STUDY

6.1

FINDINGS
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1. In Eureka Forbes, the most effective way of recruitment is Campus Recruitment.

2. Eureka Forbes is currently filling the post of Customer Sales Specialist.

3. Eureka Forbes scan the resumes mostly based on educational qualification and experience.

4. Length of recruitment cycle is between 1 6 months.

5. Employee referrals is the important component in internal recruitment.

6. Campus Recruitmet in External Recruitment is mostly used in Eureka forbes. 7. Recruitment procedure is not fully computerized.

8. Manpowers are recruited from private placement consultancy, who are demanding high amount of fees, where as HRD Department is not fully utilised to recruit manpower by advertisement.

6.2

RECOMMENDATIONS
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1.Fresh requisition requires approval and not replacement.

2.The dead CVs should be destroyed.

3.Each level of employee should be formally inducted and introduced to the Departmental Head. If not all levels, at least Asst. Manager and above category of employees.

4.Salary comparison should be seriously done to retain the old employees.

5.Proper salary structure to be structured to attract people and make it tax effective.

6.Cost benefit analysis should be alone before creating a position or recruitment of manpower.

7.External source should be given equal importance with internal source. By which new brain will be inducted in the company with skill, talent, efficiency etc.

8.Manpower planning should be followed before recruiting.

9.Proper enquiry should be done regarding previous employment of a candidate before recruitment to avoid industrial disputes.

6.3

CONCLUSION

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Studying the recruitment procedures of EUREKA FORBES., analysing the respondents answers, opinion survey and data analysis it came to conclusion that EUREKA FORBES is a growing Company. It has a separate personnel department which is entrusted with the task of carrying out its various roles efficiently. The business of EUREKA FORBES is carried on in a very scientific manner. In the saturation point of business it need not waste the time to diversify into the another business. Management understands the business game very well. At the time of difficulty it takes necessary action to solve the problem. Now the personnel department of Eureka Forbes is in infancy stage. It always try to modernize the department. It strongly believes in manpower position of the organization because it knows in the absence of M for man all Ms like money, material, machines, methods and motivation are failure. It always tries to develop the human resources. In the absence of right man, material, money, machines all things will not be properly utilized. So it always recruits manpower in a scientific manner.

BIBLIOGRAPHY
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BOOKS : Aswathappa k (2005) Human Resource And Personal Management, Tata McGrow Hill Publishing Company Limited, New Delhi, Fifth Edition. Subba Rao.P (2007) Personnel And Human Resource Management, Himalaya Publishing House, Mumbai, Seventh Edition. Rao. V.S.P (2005) Human Resource Management, Excel Books, New Delhi, Second Edition. Mamoria C.V.,Gankar S.V.,(2005) Personnel Management, Himalaya Publishing House, Fourth Edition. Subba Rao,Essential of Human Resource Management & Industrial Relations, Fourth Edition,

MAGAZINE & JOURNAL : The Indian Management A journal of Indian Management Association July, 2010, Volume 41, Issue 10. People Management 26th July, 2010. Business Today July, 2010.

INTERNET : www.google.com www.googleimage.com www.eurekaforbes.com www.humanresuorceabout.com

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ANNEXURE
INTERVIEW QUESTIONAIRE
1.Have you any relative working in EUREKA FORBES ? Yes/No If yes please give details : Name Relationship DesignationUnit/ Department 2. Have you earlier applied for any position in any of our factories/ Offices? Yes/No 3.Is your spouse employed? Yes/No 4. Have you any locational constraints? Yes/No If yes, please give details/ reasons 5. Can you undertake frequent t travels:
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Yes/No 6. Extra Curricular Activities: 7. Interests/Hobbies: 8. References: Please give names, addresses & Telephone Nos., of two Persons other than relatives to whom we may refer about you. 1. 2.

Annexure - D

SURVEY QUESTIONAIRE
Questionnaire :

1.Candidate willingness to join the company

a)Reputation of the company b)Salary package c)Working Environment d)Job Prospect e)Location of the company f)Carrer growth oppourtunity.

2.Most reliable type of interview

a)Behavioral b)Situational c)Stress

3.Best way to recruit people

a)Advertisement
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b)Walk-ins c)Search firms

4.Response given by the candidates about their query

Agree/Disagree

5.How candidates are recruited in the company

a)Written Exam b)Written Exam & Interview c)Written Exam, G.D and interview

6.Job specification of the response of the candidates

Yes/No

7.Attitude of H.R. Manager

a)Good b)Very good c)Excellent

8.The primary source of information for recruiting people should be

a)Managerial b)Testing

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c)Recruiters themselves d)Job analysis

9.Opinion about Eureka Forbes

a)Good b)Very good c)Excellent.

Operating Systems:

Windows 9X, XP, DOS MS OFFICE (9X, 2000, XP) Personal Profile

Applications:

Date of Birth: Gender: Marital Status: Nationality: Fathers Name:

01 July 1982 Male Single Indian Rakimuddin Sk. Declaration .

st

I solemnly affirm that all the information furnished above is true to the best of my knowledge .

RAFIKUL ISLAM

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CURRICULUM VITAE

Riaz ul Islam
21/2A, Radhanath Choudhury Rd. Kolkata- 700015 Phone: +91-9477358760/ +91-8100130885 E-mail: riazul_islam20@yahoo.com riazul.islam20@gmail.com CAREER OBJECTIVE: Want to acquire an excellent position in the industry and would like to contribute my knowledge, skills & professional approach towards betterment & continuous improvement within the organization I work for. EDUCATIONAL QUALIFICATION: Pursuing MBA (Marketing) from Sikkim Manipal University (2009). M.Sc. (Bioinformatics) from Sikkim Manipal University (2008) with 72% aggregate. B.Sc. (Microbiology) from Calcutta University (2005) with 52% aggregate. Higher Secondary (W.B.C.H.S.E.) from Modern High School (2002) with 51% aggregate. Madhyamik (W.B.B.S.E.) from Modern High School (2000) with 78% aggregate. TECHNICAL SKILLS: Windows 98, 2000, XP. DOS, M.S. Office, Object Oriented Programming ( Visual Basic, C, C++, Perl),
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Oracle 8i, Java, Multimedia (Flash, Photoshop, Dreamweaver), HTML. SAP (ABAP R/3) Linux 9 (Red Hat) OTHER SKILLS: Teamwork: I have successfully undertaken various team projects within both academic environments. Communication: My degree course greatly enhanced my written and verbal communication skills due to the many presentations, assignments, posters, essays and projects required. INDUSTRIAL VISITS: Sriram Pistons, Ghaziabad. (Manufacturer of engine parts of Light and Heavy vehicles). TRAINING ATTENDED: Summer training in Comparative Market Study On Distribution Of Hybrid Cauliflower Himalini In West Bengal at CRYSTAL CROPS SCIENCES LIMITED, KOLKATA. Attended one month of training in life insurance under IRDA in the year 2007.

PROJECT PROFILE: Perl programming to find matched sequences of any given DNA sequence from database. Softwares used: Perl Analysis of cancer protein named 2RGF in dry lab (Bioinformatics) environment. By using various softwares like ChemOffice JMol RASMOL

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By using various online tools BLAST T-Coffee etc From various online Databases.

PERSONAL DETAILS: Fathers name Date of Birth Gender Nationality Religion Marital Status Languages Known Key Strength Avocations : M. M. Hayatullah : 20th October, 1984 : Male : Indian : Islam : Married : English, Hindi, Bengali : Dynamic, Effective, Powerful, Outstanding, Excellent, goal-oriented : Stamp collection, Listening to music, Software collection (Biology related, Multimedia).

ACHIEVEMENTS AND EXTRA CURRICULAR ACTIVITIES: Basic Computer Training from CMC Pvt. Ltd. Participated in various seminars on Bioinformatics. Life Insurance licensed agent awarded by IRDA.

I hereby declare that all the above informations are true and correct to the best of my knowledge and belief.

REFERENCE: Dr. Ronojoy Sengupta, H.O.D (M.Sc.), Computer Point, Ballygunge Phari, Kolkata.

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Soumya Roy, Administration In-Charge, Computer Point, Ballygunge Phari, Kolkata.

Date: Place: Kolkata

Riaz ul Islam

CURRICULAM VITAE
CHIRADEEP BANERJEE ROAD 8, JATIN DAS
KOLKATA-700029 NEAR LAKE MARKET 09831185640 (M) Email ID: chiradeep.banerjee3@gmail.com

OBJECTIVE: Seeking a challenging career with a progressive organization, which will utilize my skills, abilities and education, and to obtain a responsible position where my work experience will have valuable application. JOB EXPERIENCE: Presently working in PEERLESS DEVELOPERS LTD. (A Subsidiary of T h e P e e r l e s s G e n e r a l F i n a n c e & In v e s m e n t C o . Lt d . ) f o r 8 m o n t h s a s a Relationship Executive. COMPANY PREVIEW: Period Nov,09 to Till date Peerless is the first to pioneered the concept of small savings and introduced social welfare schemes. Serving the customers all over India for 78 years. JOB PROFILE: To solve the discrepancies of the customer. F i l l u p t h e p r o p o s a l f o r m , c h e c k i n g , l o g i n ( b o t h L I , G I) e t c .
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 O p e r a t i n g a l l t yp e s o f o p e r a t i o n r e l a t e d j o b s .

JOB EXPERIENCE:

Worked with MACHINO TECHNO SALES LTD (MARUTI SHOWROOM) for 20 Months as a Sales Executive.

COMPANY PREVIEW: Period July,07 to Feb, 09

Machino Techno Sales Ltd is a leading and oldest Maruti dealer in Eastern Region. Dealing with all types of Maruti Cars and accessories.

JOB PROFILE Selling Products of Maruti like (Alto, Wagon-R, M-800, SX4,etc.) Participating in road shows for car sales. Visiting corporate companies for generating sales enquiries. Developed excellent confidence level to face any situation. Demonstrated excellent Negotiation skills, effective sales talk & never say die attitude. Maintaining excellent professional relation with Big Corporate Houses. Building and maintaining healthy business relations with clients, ensuring high cus tomer satisfaction metrics by achieving delivery & service quality norms.

PAST EXPERIENCE: Worked with JONSON AUTO (Car Accessories Shop) for 10 months as a Sales Executive

COMPANY PREVIEW:
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Period July,06 to April,07 Jonson Auto is a car accessories shop. It is one of the most renowned shop in South Kolkata. JOB PROFILE Selling the accessories of all cars. Maintain the daily cash balance. Maintain the stock balance.

EDUCATIONAL QUALIFICATIONS: Post Graduate Degree in Master of Business Administration (Marketing) from SMU (BALLYGUNGE PHARI)-2009 B.Com (Graduation) from Prafulla Chandra College (C.U.) in 2007. 12th from TIRTHAPATI INSTITUTION, (WBCHSE) in 2003. 10th from TIRTHAPATI INSTITUTION, (WBBSE) in 2001.

TRAINING: Attended Sales Training in MARUTI SUZUKI INDIA LTD. Underwent for Field Camp by SMU in Vizag. Done Project for MBA Final Sem. (THE FUTURE OF TATA NANO).

PROFICIENT IN: Operating System Word Processing Spread Sheet Other : : : : Windows 98, 2000, XP MS Word Excel Power Point Pursuing SAP from Futuresoft Manmanagement Pvt Ltd

CAPABILITIES: Excellent logical analytical & creative thinking. Positive attitude and ability to work in team and to take the lead as and when required. Ability for lasting relationship with people.
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STRENGTHS: Analyzing, Listening, Cooperative, Enlisting help, Implementing decision, Accepting responsibilities, Interactive, Positive attitude, Good Communication skills, Hardworking, Extrovert. HOBBIES: Listening to music (both soulful and melodious) Traveling Interacting with people and making new friends. Surfing internet for learning and gathering knowledge

PE RS O NAL IN FO RMAT IO N: Fathers Name Date of birth Sex Marital Status Language Nationality : : : : : : Jaganmoy Banerjee 31.12.1984 Male Unmarried English, Hindi, Bengali (Spoken & Written) Indian

Date : Place : KOLKATA

(CH IRADE E P B ANE RJE E )

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CURRICULAM VITAE
SANJOY DAS
CAREER OBJECTIVE: To be a sound professional excelling in all the jobs allocated to me.

C/O Mr. Sushil Kumar Das 143/93 Picnic Garden Road, Kolkata- 700039 West Bengal

e-mail : sanjoy083_das2007@yahoo.co.in Mobile : 919874751506 Resi : (033) 23443165

Academic Qualification
Examination MBA(marketing) B.COM(Hons) Higher Secondary Madhyamik Board/University Sikkim Manipal University Calcutta University W.B.C.H.S.E W.B.B.S.E Year 2008 2004 2001 1999 % of marks 79 53 63 68 Marks Obtained 2521 out of 3200 411 634 543

Computer Proficiency
Operating System Packages : Windows 98,Windows XP : Basic knowledge,MSOffice 2003, MSOffice 2007 Financial Accounting (Tally, Fact, Accord)

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Internal project
1) Project On: Demand of SONY TV & LG Refrigerator in the market of SILIGURI Research Activity Undertaken: A. Data collection from the mass (opinion taken from different age group) B. Analyzing the data C. Draw conclusion on the basis of mass opinion 2) Project On: The future lies with SONY ERICCSON a retrospective (Research done in the market of Chennai) Research Activity Undertaken: A. Data collection from the mass (opinion taken from different age group) B. Analyzing the data C. Draw conclusion on the basis of mass opinion D. Prepare a Power Point Presentation of the project

Achievements & Awards

Got 2nd prize in Internal College Presentation. Best group performer (Field Camp held at Chennai)

Extra Curricular Activities & Hobbies

Organized Blood Donation Camp at Heramba Chandra College, Kolkata Active participation in Sports, quiz, etc Have special interest in creative thinking & interacting with people.

Job Experience

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1. Worked in CALTRON a HP Channel Partner as a Corporate Sales Executive since Dec05 till July07.

Job Responsibilities
Visit to all the Corporate Clients like Peerless, Magma Leasing etc. To participate & quote the competitive price in the tender. To send quotation to the existing customers & companies via email. Have to maintain the required & important documents. Have to sell Desktop, Laptop & Printers at the time of fair.

2. Worked in Bharti Airtel Services as a Corporate Sales officer since Aug07 till July08.

Job Responsibilities
Visit to all the corporate offices to sell the b-fone & broadband connections. Have to give presentation to the Corporate regarding the products. Have to prepare month end Report.

3. Presently working in AVALON ACADEMY APTECH, joined in Aug08 as a Senior Sales Executive and now as a Marketing Head since July09.

Job Responsibilities
Visit and convince the Principal of the college regarding Seminar and other activities in the college premises. Have to prepare the marketing strategy and activity. Have to arrange the Educational Event. Have to organize and make plan for educational Fair.

Personal Details
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Date of Birth Sex Nationality Religion Hobbies Language known

: : : : : :

7th October, 1983 Male Indian Hinduism Painting & Table Tennis English, Bengali, Hindi

Date: Place: KOLKATA -----------------------------------------(SANJOY DAS)

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CURRICULUM VITAE
Contacts:
Permanent Address :

Kamalesh Swarnakar,
S/o- Kalicharan Swarnakar, Vill. Jamalhati, P.O-Benabow, P.S.:Sonarpur Dist.- 24Pgs(S) (W.B), Pin- 743613 , India
Phone-

9804808200

Name Date of Birth Fathers name Mothers name Marital Status Sex Nationality

:- KAMALESH SWARNAKAR th :- 06 Feb, 1986 :- Kalicharan Swarnakar :- Suchitra Swarnakar :Bachelor :Male :Indian

PERSONAL DETAILS

. PERSONAL STRENGTH :

# Self-Confidence # Smartworking responsibility towards duties

# Spirit of Teamwork

#Full devotion &

ACADEMIC QUALIFICATION
Qualification MADHYAMIK H.S. GRADUATION Board W.B.B.S.E. W.B.C.H.S.E. C.U. Marks (%) 72% 52% 50% Division 1 2 2
st

Year of passing 2002 2004 2007

nd nd

MANAGEMENT QUALIFICATION
Student of M.B.A.
(MARKETING)

Institute S.M.M.R.T.

University S.M.U.

Semester st 1 2
nd

Marks (%) 63% 68%

Grade B B

Year 2009 2010

COMPUTER QUALIFICATION LANGUAGE(s) KNOWN English Read , Speak , Write Hindi Speak Bengali Read , Speak , Write
Name of cource Hardwear&Net Com.Fundamental D.D.T.P. Institute R.M.A. W.B.S.C.T. W.B.S.C.T. Grade A B A

I hereby declare that all the above mentioned information is true to the best of my knowledge Date:

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Place: KALIKAPUR Signature

CURRICULUM VITAE

Carrer Objectie:
To be a 100% self motivated and target oriented person . I want to pursue my career in a long term relationship with the company as a resourceful ,trustworthy ,ethical and taking challenge. NAME : Manoj kumar jena 54/A, Tiljala Masjid bari lane Kolkata-700039 (W.B) Mobile NO. 9903248375 EMAIL ID : jenamanoj.123@gmail.com PERMANENT AND MAILING ADDRESS : AT/Po ==== Gunupur VIA ==== Jaria

DIST ==== Kendrapara Pin ==== 754216 ( Orissa)

PROFESSIONAL QUALIFICATION: Passed Madh6ymik with 2nd division in 1997 from B.S.E Passed Higher Secondary with 2nd division in 1999 C.H.S.E Passed B.A With 2nd division in 2002 from Utakal University Bhubaneswar Orissa MBA 4th sem continue from Sikkim Manipal University OTHER QUALIFICATION: BASIC KNOWLEDGE IN COMPUTER PGDCA
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Working Experience:
* Company Designation * Company * Company Bubai Medico. (4 Year sales & Marketing) sales executive and also co-=ordinate as a Team leader Thakurs Retail private limited (*15th month) Tech Mahindra Private limited (10th month continue .)

PERSONAL PROFILE:

FATHERS NAME DATE OF BIRTH NATIONALITY SEX RELIGION LANGUAGE KNOWN

: : : : : :

Georachand jena 12.05.1982 INDIAN MALE HINDUISM BENGALI, HINDI, ENGLISH ,ORIYA

HOBBY INTEREST

: :

MAKING FRIENDS Marketing , Playing

DECLARATION I do hereby declare that the information furnished above is true and correct to the best of my ability.

Date

: ---------------------------------(Manoj kumar jena)

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Place : Kolkata

Page | 93

CURRICULUM VITAE NAME: PRITAM CHATTERJEE

Address: 38 / 12, Dakshin Baxshara 1st Bye Lane, Howrah 711109 Mobile: 9051386837, 9239315158 Email: preetam121@gmail.com OBJECTIVE: To work in an organization, where innovation and excellence is the way of life, where my full potential will be explored and where I will get ample scope and opportunity for development. EXPERIENCE: 3 years in the field of marketing in different reputable organizations. EDUCATIONAL QUALIFICATION: NAME OF THE BOARD YEAR EXAMINATION Madhyamik Higher Secondary BA (HONS) WBBSE WBCHSE CU 2003 2005 2008

MARKS OBTAINED (IN %) 63.5 59.4 50

DIVISION

1ST 2ND 2ND

PROFESSIONAL QUALIFICATION: Pursuing MBA (Marketing) from Sikkim Manipal University. LANGUAGES KNOWN: LANGUAGE READ ENGLISH YES BENGALI YES HINDI NO

WRITE YES YES NO

SPEAK YES YES YES

HOBBIES: Reading books, listening to music, chatting with friends. EXTRA CURRICULAR ACTIVITIES: Playing tabla, painting. PERSONAL INFORMATION: Fathers Name: Arun Chatterjee Date of Birth: 24.11.85 Gender: Male Citizenship: Indian Date:28 .06.10 Place: Kolkata

SIGNATURE
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RESUME
NAME SUKHARANJAN PAUL

CONTACT INFORMATION Address: 138 Anandapally, Jadavpur, Kolkata-700032 Mobile: 9883136145 E-mail : sukharanjanpaul@yahoo.com OBJECTIVE Seeking a position to utilize my skills and abilities in any industry that will offer professional growth while being resourceful, innovative and flexible. PERSONAL SKILLS Comprehensive problem solving abilities, excellent communication skills, ability to deal with people tactfully, willingness to learn. EDUCATIONAL QUALIFICATION Pursuing MBA from Sikkim Manipal University. B.com Honors from Calcutta University in 2008. Higher Secondary Examination from W.B.C.H.S.E in 2005. Secondary Examination from W.B.B.S.E in 2003.

TRAINING & DEVELOPMENT A study on usage of various mobile phones brands among the consumers of Varanasi and its popularity among them. Duration: 7 days. I.T. EXPOSURE Operating System Software : Windows XP, Vista, Windows 7. : Ms Office, Tally.

Successfully completed 96 hours course entitled FUTUR Z ADVENTEDGE from NIIT in 2003.
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LANGUAGES KNOWN English, Hindi, Bengali (can speak, read and write)

ADDITIONAL INFORMATION Hobbies: Listening to music, bike riding, and net surfing.

PERSONAL DETAILS Fathers Name : Gender Date of Birth : : Late Monoranjan Paul. Male. 16th January 1987. Single Indian

Marital Status : Nationality :

I hereby certify that the information above is genuine.

Thanking You, Dated:31.03.2010

Yours Sincerely, Sukharanjan Paul

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CURRICULUM VITAE
Contacts:
Permanent Address :

Sarfaraj Sheikh,
S/o- Muktiar Ali Sheikh, Vill+P.O-Benabow, P.S.:Sonarpur Dist.- 24Pgs(S) (W.B), Pin- 743613 , India
E-mail- rajxperience@gmail.com Phone- 9681631876

PERSONAL DETAILS
Name Date of Birth Fathers name Mothers name Marital Status Sex Nationality :::::::SARFARAJ SHEIKH th 17 Aug 1986 Muktiar Ali Sheikh Hamida Begum Bachelor Male Indian

CAREER OBJECTIVE : I want to utilize all my key-strengths and my learning capability for the cause of my employer being resourceful and innovative, by which my organization can grow better and my career becomes a satisfying one. PERSONAL STRENGTH :

# Self-Confidence # Smartworking responsibility towards duties

# Spirit of Teamwork

#Full devotion &

ACADEMIC QUALIFICATION

Qualification MADHYAMIK H.S. GRADUATION P.G.

Board W.B.B.S.E. W.B.C.H.S.E. C.U. R.B.U.

Marks (%) 70% 62% 54% 59%

Division 1 1 2 2
st

Year of passing 2002 2004 2007 2009

st

nd

nd

MANAGEMENT QUALIFICATION
Student of M.B.A. (Marketing) Institute S.M.M.R.T. University S.M.U. Semester st 1 2
nd

Marks (%) 61% 55%

Grade B C

Year 2009 2010

LANGUAGE(s) KNOWN English Read , Speak , Write Hindi Speak Bengali Read , Speak , Write

COMPUTER QUALIFICATION Mordan Computer Application Page | 97

HOBBIES Listing Music, Watching Cricket

EXTRA CURRICULAR ACTIVITY

Playing Cricket & Football.

I hereby declare that all the above mentioned information is true to the best of my knowledge.

Date:

Place:

Signature

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