KENNETH CAFFREY

McKinney, TX 75070 210-364-8946 kcaffrey877@att.net www.linkedin.com/in/kencaffrey IT INFRASTRUCTURE MANAGEMENT Large, complex companies Leader who thrives on the challenges of designing, architecting, and building infrastructure solutions and teams that integrate business objectives, best practices, and best-for-solution technology. Natural ability to visualize solutions and outcomes and troubleshoot problems. Respected for broad technical and management skills. Enterprise IT Environment IT Architecture ITSM/ITIL Remote/Cross-Functional Teams Virtualization Technologies Server Operating Systems Datacenters Technology Strategy Program , Project Management Customer Service Team Leadership Milestone Technologies www.milestonepowered.com 2013 Leading provider of solutions to the strategic IT needs of large global corporations including design and construction of IT infrastructure, customized solutions and turn-key offerings. Program / Project Manager at Cisco Systems, Richardson, Tx. Charged with co-managing a team comprised of fulltime and part-time engineers in the implementation and break/fix of Ciscos Unified Computing System (UCS) for Cisco IT at datacenters around the world. Manage UCS implementation projects for various internal Cisco clients while collaborating with the virtualization, network and storage teams. Serve as Service Delivery Manager to external Cisco clients with performing UCS implementations or support activities. HIGH TOUCH TECHNOLOGIES, Dallas, TX www.hightouchtechnologies.com 2012 2013 Technology solutions and managed services provider to businesses in the Central U.S. with offices in 5 locations and in 3 states with 225 employees. IT Operations Manager, Dallas, TX Managed a team of 11 engineers and support personnel in the architecture, implementation, and management of technology and telephone solutions for businesses in North Texas. Oversaw daily operations of Dallas Data Center at 2 locations including networks, virtualization, servers, and storage. Identified process improvement opportunities and recommended solutions to senior management. SMARTRONIX www.smartronix.com 2010 2012 Global professional solutions provider specializing in NetOps, Cyber Security, Enterprise Software Solutions, Mission-Focused Engineering, and Health IT. Offices in 7 states and 4 overseas countries with 600 employees. IT Operations Manager, San Antonio, TX Managed operations of a $12 million data center for client MCiS, a military health IT organization including project management, change management, and infrastructure architecture. Analyzed current datacenter specifications and developed roadmap for 75% expansion. Created, published and maintained policies and procedures under the ITIL model and utilizing the Remedy toolset. Developed business and cost models for co-location, managed, and hosted systems for new services. Co-created architecture for virtualized hosting environment utilizing HP blade servers, NETApp storage, and Cisco switching. Coordinated and led projects on technical program development and implementation for the Army, Navy and Air Force medical systems. ARGO GROUP www.argogroupus.com 1999 2010 International underwriter of specialty insurance and re-insurance products in the property and casualty market with $1 billion gross written premiums and 1,500 employees. Senior System Administrator and Team Lead

Kenneth Caffrey

Page 2 of 2

VMware, AIX, Red Hat LINUX, Windows, SANS Led VMware/UNIX/Storage team and supervised 2 administrators. Responsible for architecture, project management and management of VMWARE, Unix, Linux and Storage environments throughout the U.S., Bermuda, and London. Maintained multiple SANs throughout the company with storage capacity of 225Tb. Directed companys disaster recovery efforts. Managed datacenter facilities in the U.S. and Bermuda as well as co-location contracts with multiple vendors. Managed Windows environment for 8 years. Developed $5 million Data Center Consolidation plan merging 17 sites in the U.S. and Bermuda into Austin, TX Data Center, generating $1 million in savings. Designed VMware production environment, providing standardized system and efficient operation that was central to the success of the Data Center Consolidation. Architected and implemented private cloud for DEV and TEST environments that reduced application development time and increased speed to Production for line of business applications. Systems Engineer LINUX, UNIX and Windows Desktop Support Engineer Windows 2000 and Windows XP METRO INFORMATION SERVICES (acquired by Keane, Inc.), Richmond, VA Information systems consulting firm with 1,000 employees 1999

Contract Assignment, Information Systems Consultant, Virginia Department of Health Deployed updates to 300 PCs and laptops in support of the Century Date Change initiative. Provided support for PC and laptops. EDUCATION South University, BBA, Management Information Systems expected 2013 Christopher Newport University, Computer Science, 3 years CERTIFICATIONS & LICENSES ITL V3 Foundations Certified SSBI (Single Scope Background Investigation) SSBI Secret/Top Secret Eligible Security+ Microsoft MCSA

TECHNOLOGY PROFILE
Operating System Virtualization Storage Technologies Windows NT/2000/2003/2008 administration and clustering, AIX 5L, HP-UX 11i, Red Hat Enterprise 2,3,4,5, Solaris 10 VMWARE 2.5, 3.5, vSphere 4, Microsoft Virtual Server SAN management using HP EVA, MSA, EMC Clariion 400/600, Cisco 9124/9506, HP Brocade c-Class, and McData FC switches, Microsoft Storage Server iSCSI Backup, Restore and disaster recovery with IBM Tivoli Storage Manager, Symantec Backup-Exec and Net-backup, IBM 3584 and HP EML, MSL tape libraries Cisco UCS, HP Proliant and c7000 Blade System, IBM pSeries, HP9000 RISC

Server Hardware

Miscellaneous Hardware Data center facilities management, electrical distribution, UPS, cooling and stand-by generators 10kW to 2MW facilities