CAPITAL MARKETS

Application portfolio analysis: Optimizing returns on IT investments

Application Portfolio Analysis (APA) is Genpacts unique, high value, data-driven, quick turnaround methodology to assess a portfolio of applications and provide an objective view of the current state. Our APA service helps organizations make and execute decisions more effectively.

Are you trying to answer these types of questions?

How do we comply with the latest federal regulations? Where are the current gaps in my systems? We made the decision to outsource application maintenance, now what? Our executive steering committee cut spending by 20%, where should we spend our money? We are merging business areas and applications, how can we best consolidate and optimize while decommissioning? What is causing operational risk within our application infrastructure and why? Are my IT processes mature enough to outsource?

APA tool kit

We have leveraged our 25+ year history to develop an APA Toolkit a highly customizable collection of tools that provide clients recommendations on outsourcing strategy, portfolio rationalization, operational risk and process optimization, using proprietary data gathering techniques. Assessment dimensions are based on Gartner, Forrester and our best practices Assessment parameters are weighted according to their importance and alignment to your business Objective and uniform profiling across applications Conclusions and recommendations are derived from the assessment by our team of APA Specialists
APPLICaTION CHaRaCTERISTICS
Technical / Business Complexity Stability / Volatility Maintainability Application Interface Performance Bottle necks

Business benets
Gain a comprehensive view of your Application Portfolio technology stack, business risks, spend, complexity, and maturity Increase the flexibility and cost effectiveness of your operations as a result of rationalizing applications and improving your IT model Identify the best sourcing strategies to reduce the cost of application support while still meeting service level agreements Roll out new products more quickly as a result of optimized applications.

APPLICaTION ENVIRONMENT
Documentation Third Party Interaction Multi Site Deployment / Deployment Platforms Multiple Versions

GENPACT CAPITAL MARKETS PROPRIETaRY APA TOOLkIT

APPLICaTION RESOURCES
No. of People Contractor/ Employee Ratio Direct User Interaction Senior/Junior Ratio

APPLICaTION SUPPORT
Application Knowledge Allowed down time / Response time Support Window No of support calls

Findings DaTa GaTHERINg

Scope Objectives Criteria Interview Notes
Primary Sponsor Relationship Manager Application Manager

Assesment Findings
INTERMEDIaTE DELIVERabLE

How to interpret Scorcard data & results DELIVERabLES

Methodology

Guidlines

Outsourcing Recommendations Portfolio Rationalization Opertational Risk Assessment Process Optimzation ...

Completed Questionnairs Data from Application Artifacts Produce Application Dashboard Samples User Workshops

gENPaCT CaPITaL MaRkETS APA TOOLkIT

Application Prole Application Technology Application Attributes

Templates

Tools

Project Sponsor Questionnaire Relationship Mgr Questionnaire Application Mgr Questionnaire

DELIVERabLE Final Report

Client Successes
Leading Global Financial Services Firm: Leveraged our APA framework to define a transition roadmap and optimized operating model for application support Fortune 500 Pharmaceuticals company: We conducted an APA to enhance product offerings to meet evolving customer demands, without significantly increasing IT costs Worlds Largest Asset Manager: We conducted an outsourcing assessment, managed out of two geographical locations, to advise on the risk profile of a select portfolio of applications Global Investment Bank: Enterprise Information Services (EIS) Organization of the bank engaged us to assess production support processes, assess allocation of roles and responsibilities and make recommendations for potential areas of improvement

Why APA from Genpact Capital Markets?

We are a global consulting firm with 25+ years of experience in the financial services industry World-renowned James Martin-based methodologies for solution development and distributed project and program management Highly collaborative delivery style that complements our clients and promotes knowledge and skill transfer With 3000+ employees, offices in the US, Europe and Asia, and delivery centers in the Philippines and India, Genpact Capital Markets is your strategic global partner for outsourcing programs.

Sample APA Findings & Recommendations

About Genpact Genpact Limited (NYSE: G) is a global leader in transforming and running business processes and operations. We help clients become more competitive by making their enterprises more intelligent: more adaptive, innovative, globally effective and connected. Genpact stands for Generating Impact for hundreds of clients including over 100 of the Fortune Global 500. We offer an unbiased combination of smarter processes, analytics and technology through our 60,000+ employees in 24 countries, with key management based in New York City. Behind Genpacts passion for process and operational excellence is the Lean and Six Sigma heritage of a former General Electric division that has served GE businesses for 15+ years. For more information, visit www.genpact.com. Follow Genpact on Twitter, Facebook and LinkedIn. 2013 Copyright Genpact. All Rights Reserved