OAS INSTITUTE OF TECHNOLOGY AND MANAGEMENT DEPARTMENT OF MANAGEMENT STUDIES BA 7105- ORGANIZATIONAL BEHAVIOUR

Factors Affecting Organizational Climate and Retention

Organizational Change
Change refers to new reporting relationships, responsibilities, procedures, policies, equipment, tools, and/or software used on the job. Think about how an organization or work unit responds to change as a whole, rather than how individuals respond.

Communication
Communication addresses how information flows in an organization.

Service
Service is defined as meeting the needs and e pectations of the persons !children, "outh and families# for whom "ou are performing "our work. This does not refer to the management, but the persons who benefit from the work.

Compensation
$onetar" compensation is an emplo"ee%s gross pa"roll pa" rate and benefits programs funded b" an organization or agenc". &le time and benefits like agenc"'based childcare are closel" related to compensation.

Organizational Culture
Culture describes how things are done in an organization or agenc".

Decision-making
(ecision'making is the process used in selecting a solution to a problem, deciding how to allocate funds or resources and how to reorganize work.

Individual Competencies
Competencies refer to work related skills and knowledge.

Morale
$orale is how an emplo"ee feels about him or herself. )ow good or bad do the" feel about their self'image in relationship to what the" do where the" work and how the" are doing at their place of emplo"ment.

UNIT-5-FACTORS AFFECTING ORGANIZATIONAL CLIMATE

OAS INSTITUTE OF TECHNOLOGY AND MANAGEMENT DEPARTMENT OF MANAGEMENT STUDIES BA 7105- ORGANIZATIONAL BEHAVIOUR

erformance !valuation
*erformance evaluations are formal, written appraisals of an emplo"ee+s work as well as informal verbal feedback given to emplo"ees about work b" supervisors or b" team members in self'directed work teams.

"ualit#
,ualit" refers to doing things right the first time. ,ualit" services means meeting the needs, standards, and e pectations of clients being served.

Supervision
-elate to the emplo"ee+s relationship with the person to whom the" report in an organization.

$raining and Development

Training and development refers to work related educational e periences offered b" the organization to its emplo"ees to increase their skills and knowledge.

Mission
The organization%s mission is its purpose for providing services to its clients !children, "outh and families#

UNIT-5-FACTORS AFFECTING ORGANIZATIONAL CLIMATE