A

PROJECT REPORT

ON

“ANALYSING IT SECURITY ADOPTATION IN EDUCATION INSTITUTE IN & AROUND

PUNE”
FOR

QUICK HEAL TECHNOLOGY PRIVATE LTD.PUNE, MAHARASTRA.

SUBMITTED TO

UNIVERSITY OF PUNE

IN PARTIAL FULFILLMENT FOR THE TWO YEAR

FULLTIME COURSE OF
MASTERS IN MARKETING MANAGEMENT (M.M.M.)

SUBMITTED BY

MR.SUDIP CHATTERJEE

UNDER THE GUIDENCE OF

Prof. ULLAHAS PARAMANIK

INSTITUTE OF BUSINESS MANAGEMENT AND RESEARCH

(IBMR),CHINCHWAD, PUNE.

(BATCH 2OO8 – 2010)

1
PREFACE

2
 PREFACE

India has the pride of having the one of the most popular Antivirus company Quick Heal.

This Quick Heal Antivirus company now a day in leading position company in India.
This Anti –virus not only use in only personal use purpose but also it use in various Industry,
scoop and colleges.

In more ways than one, Quick Heal Technologies today has gained a position of strength and
credibility on the AntiVirus map of the world. It is, for the company, the dawn of a new
perspective, no longer confined to domestic industry leadership but signifying the emergence of
a global institution with the caliber and competence that global presence demands

I studied the variance of products and companies market coverage and also competitor strength,
companies position in market like pune.

I have prepared this report in partial fulfillment of the course (MMM) . it should remain
document interest only and should not be used for other purpose unless permitted by the
organization

3
ACKNOWLEDGEMENT

4
 Acknowledgement

The Successful of my effort, toward the completion of this dissertation, reminds of

my Guide, Prof .. Ullash Paramanik and Director, Dr. Asha Panchpande

For their valuable guidance and thought provoking and encouragement, thought-
out

The work. His experience and unending patience could only see us through out the
various handless encounters during the endeavors.

I am grateful to the management of, for giving me opportunity to work as a

Summer trainee. I would like to express my sincere gratitude towards.

Jaganath Patnaik (Vice President, Sales & Marketing, Quick Heal) and

Sailee Phirke (Coordinator Sales & Marketing) for taking keen interest in my
training and motivating me by providing valuable guidance at every stage. Last but
no least,

I would like to specially thank my elder brother Mr. Jagabandhu Mukherjee who
has supported me through out not only the project but also taking admission in
MMM.
MR. SUDIP CHATTERJEE

5
DECLEARATION

6
 Declaration

This is to certify that the summer project title ANALYSING IT SECURITY

ADOPTATION IN EDUCATION INSTITUTE IN & AROUND PUNE is an original work done
by me and I am solely responsible for this work.

The analysis and interpretation available data. Any recommendation for the improvement of this
report are appreciate and valued

Date: Sudip Chatterjee

Place: MMM, 3rd sem

7
 INDEX

SL. NO CONTENT PAGE

1 INTRODUCTION
2 EXECUTIVE SUMMERY
3 SCOPE OF THE PROJECT
4 OBJECTIVE
5 COMPANY PROFILE
6 PRODUCT PROFILE
7 RESEARCH METHODOLOGY
8 DATA ANALYSIS AND
INTERPRETAION
9 FINDING
10 LIMITATION
11 RECOMMANDATION AND
SUGGESTION
12 CONCULATION
13 ANNEXTUTURE
14 QUESTIONNAIRE
15 BIBLIOGRAPHY
16 LIST OF CONTACT
17 GLOSSARY TERMS

8
INTRODUCTION

9
 INTRODUCTION

ANALYSING IT SECURITY ADOPTATION IN EDUCATION INSTITUTE

IN & AROUND PUNE

The project work is the study undertaken to ANALYSING IT SECURITY ADOPTATION IN

EDUCATION INSTITUTE IN & AROUND PUNE. IT security is the core business for
educational institute. So IT security plays an important role in this technical era.

The main theme of this project is, what type of security products or service uses
every educational institute and they are satisfied with these types of products.

Another important thing Quick Heal want to know, now a day new news viruses
come in market and they create problem so find out the name of virus and take proper step for
these viruses.

But if we consider about over all summer project the main motto of this summer
project understanding the security need of educational institute and also know what type
adaptation required for educational institute.

Project work had undergone in market place means educational Institute in Pune so
help to meet different type of respondent on the topic of analyzing.

10
EXECUTIVE SUMMARY

11
 EXECUTIVE SUMMARY

ANALYSING IT SECURITY ADOPTATION IN EDUCATION INSTITUTE

IN & AROUND PUNE

INTRODUCTION

It is a research work under gone to know what type of security adaptation required for
Educational Institute.
This work is undertaken at one of the India’s leading Antivirus company Quick Heal
Antivirus Technology Pvt. Ltd. Wakedewadi, Shivaji Nagar, Pune -05.

Quick Heal Technologies is leading provider of Antivirus and Internet Security tools and is
leader in Anti-Virus Technology in India. A privately held company, Quick Heal Technologies
Pvt. Ltd. (formerly known as Cat Computer Services (P) Ltd.) was founded in 1993 and has
been actively involved in Research and Development of anti-virus software since then.

By the help of this research work we have known that what type of educational Security
Need for educational institute. We also known what types of Security product they have used
right now, they are satisfied with their current security product?

For this project work the research design opted was on stratified techniques and random
sampling techniques.

12
 Sample size is 120 samples are the educational Institute; they have used various IT
security.

In this course of research work it was observed that It person satisfied or dissatisfied with
current security product.

Improving after sale service of workshop is suggested. It is also observed that Quick Heal
is the most selling Antivirus.

The response was overall positive regarding having IT security adaptation in Educational
Institute. During the period of research I have learned a lot but fade many difficulties too.

Incessant rain and inadequate public transportation system with in PMC and PCMC area
and connectivity problems added more difficulties.

Whatever knowledge and experience I have and what I have gained during the research
and have made suggestion and recommendation and it to the company. I think my suggestion
will benefit the organization.

The above mentioned were the brief summery of the project.

The project is designed to be self contained for the practical analysis; theoretical support is
giving a better understanding.

Topic: ANALYSING IT SECURITY ADOPTATION IN EDUCATION INSTITUTE IN

& AROUND PUNE

Place: PUNE

Guided By:- Mr. Jaganath Patnaik (Vice President, Sales & Marketing, Quick Heal)
and Miss. Sailee Phirke (Coordinator Sales & Marketing).

Prof.. Ullash Paramanik and Director, Dr. Asha Panchpande

13
 Undertaken By:
Sudip Chatterjee
MMM
Institute of Business management And Research (I.B.M.R)
Chinchwad, Pune -19

Project is an opportunity given to management student where one gets an insight into the
practical aspect in the day to day working of an organization. Its imports a real time environment
to the theoretical knowledge that one acquires in a business school. The was under taken to
make a study various aspects of ANALYSING IT SECURITY ADOPTATION IN EDUCATION
INSTITUTE IN & AROUND PUNE

14
SCOPE OF THE WORK

15
 Scope of the Work

Quick Heal Antivirus Technology Pvt. Ltd. One of the most leading Pvt. Company in the area of
Antivirus and it also one of the fastest growing Antivirus company in India. it cover near about
70% of market in case of Antivirus.

So there is very large market still left untapped this study will help the organization in
some ways.

It was getting the awareness’ level of institute in and around Pune regarding IT security
Adaptations.

Now a day Most of Institute thinking about their IT security, that’s why they are used
various IT security products and they give more attention on Adaptation on IT Security Product.

Basically I have done my summer project in different type of college because now a day
every institute used It product but in various colleges like management, engineering and science
colleges used various type of security product and these colleges help me for developing a good
project.

My organization Provide to me one topic for analyzing the IT Security Adaptation in

Educational Institute in and around Pune, by the help of this topic organization want to know …
………..

Who are there market competitor and how much stock they have in market?
(Educational Institute)

Company wants to what type of security product very much essentials for
educational institute.
16
 They want to know educational institute have satisfied with there current security product
yes/ no
If no what problem they have faced?

This study helped to acquire new potential customer.

This served help to company, regarding new demand features required with current
product.

Overall scope of the work / study is to increase awareness level of IT Security in Educational
institute, company want to find out potential customers and their problems.

17
OBJECTIVE OF PROJECT

18
 Objective of the Project

This project has been undertaken to study Analyzing IT Security Adaptations among the
Educational Institute in Pune. The aim was find out the road which type security products used
various Institutes and calculate their satisfaction level about particular security system.

This study has the following objective:-

To find out the how much % awareness about IT Security system n Educational Institute

Which security product they have used right now?

To find out satisfaction and on dissatisfaction level on present IT security system

whatever they used right now.

What additional products required in this IT system.

My organization also wants to know who their competitor is how much & share them in
Educational Institute.

19
COMPANY PROFILES

20
 Quick Heal Technologies is leading provider of AntiVirus and Internet Security tools and is
leader in Anti-Virus Technology in India. A privately held company, Quick Heal Technologies
Pvt. Ltd. (formerly known as Cat Computer Services (P) Ltd.) was founded in 1993 and has
been actively involved in Research and Development of anti-virus software since then.

Serving more than million users worldwide, Quick Heal Technologies employs more than 200
people in sixteen branches and its headquarters is in Pune, India. Quick Heal an award-
winning anti-virus product is installed in corporate, small business and consumers' homes,
protecting their PCs from viruses and other malicious threats.

Quick Heal Technologies was formed for catering the demand of highly reliable anti-virus
software, which would successfully tackle the growing number of virus problems. Quick Heal
Technologies (P) Ltd. was founded by Mr. Kailash Katkar and Mr. Sanjay Katkar in the year
1993.

Kailash Katkar is Chief Executive Officer and Chairman of the Board of Directors of Quick
Heal Technologies. He is the founder of Quick Heal Technologies, and is responsible for
managing sales, marketing, customer services, technical support and order administration
functions nationwide.
In his initial role he established a nationwide dealers and distributor network in major cities of
India. Quick Heal Technologies now has 16 branches all over India. This is done under the
successful management of Mr. Kailash.

Oct 11, 2003: Rotary Recognition award: Mr. Kailash Katkar for his exemplary contribution in
the field of IT as a promising and emerging Entrepreneur.

July 29, 2002: Received Entrepreneurs International Honors for his significant achievement as a
First Generation Entrepreneur on 9th Entrepreneurs Day 29th July 2002

Sanjay Katkar is Chief Technical Officer and Technical Director of Quick Heal Technologies.
He is co-founder of Quick Heal Technologies, and is responsible for the development of anti-
virus product range Quick Heal on all the major platforms. He himself had build and maintained
main scanning engine of Quick Heal on all platforms. He now leads the dedicated team of
software professionals in further development of various anti-virus modules on various platforms
and is responsible for design and development of new features in the product.

Mr. Sanjay is one of the Director of Association of Anti-Virus Researchers Asia (AAVAR). He is
one of the reporting members of The Wild List Organization International, USA.

21
Mr. Sanjay holds a Masters degree of Computer

In more ways than one, Quick Heal Technologies today has gained a position of strength and
credibility on the AntiVirus map of the world. It is, for the company, the dawn of a new
perspective, no longer confined to domestic industry leadership but signifying the emergence of
a global institution with the caliber and competence that global presence demands.

What this means is a disciplined and dedicated effort to surpass levels of excellence the company
has achieved in the past; it means bench-marking the merits of some of the most successful
companies in the world; it means having to position one’s product in line with some of the best
available in the international market place. It is a task we, at Quick Heal Technologies, have
worked hard to achieve, shaping the skills at our disposal to attain world standards – right from
the software engineering and quality assurance processes to products that excel in performance;
from effective communication and promotion to widespread networking and successful
marketing strategies; from inspired employee culture and innovation to good corporate
governance.

In more ways than one, we have taken to the world order and it is for us now to seek and cross
frontiers that we have never attempted before!

Awards

Quick Heal wins 2008 CRN Channel Champions Award

Quick Heal won in the CRN Channel Champions survey in the AntiVirus (Consumer)
category conducted by CRN Magazine's annual CRN Channel Champions awards,
which measures overall Solution Provider perceptions of vendor products and services.

22
Quick Heal bagged No. 1 at the DQ Channels India's Channels' Choice Awards event held in
New Delhi on 16th March 2009. The awards were given on the basis of DQ Channels-IDC
survey, which aims to recognize those vendors who are a favorite among channels. The winners
were judged on various parameters such as product quality, marketing support, after sale
support, commercial terms, online support, relationship management and brand image by their
channel partners.

23
The Mahratta Chamber of Commerce, Industries and Agriculture (MCCIA) has announced the
G.S. Parkhe Industrial Awards for the year 2009.

The MCCIA has selected Quick Heal Technologies Pvt. Ltd. for the G S Parkhe industrial merit
awards, which are given to companies that are coming with new ideas and products.

Mahratta Chamber of Commerce, Industries and Agriculture (MCCIA) is a premier industry

association with over 2200 members from different sectors like Automotive and Auto
Ancillaries, Electronics, Agribusiness, Information Technology, Bio-Technology,
Environmental Technologies, Chemicals, etc. It is one of the most active Chambers of
Commerce in India catering to Pune and around region. It has been catalyst for economic
development of Pune and has continuously strived to make Pune a global business destination.

24
PRODUCT PROFILE

25
 PRODUCT PROFILE

Quick Heal AntiVirus Plus 2009

Quick Heal AntiVirus Plus 2009 comes as a 5-in-1 protection of AntiVirus, AntiSpyware,
Firewall, AntiMalware and AntiRootkit. This will continuously protect your PC from viruses,
spywares, roguewares, rootkits and hackers. With Quick Heal AntiVirus Plus 2009 on your PC
go ahead and - Enjoy your Freedom to work and play in the connected world.

System Requirements: Platforms

Windows 2000 Professional/Server/Advanced Server
Windows XP Home/Professional
Windows XP 64-bit
Windows 2003 Enterprise/Standard
Windows 2003 64-bit
Windows Vista Ultimate/Home Premium/Home Basic/Business/Enterprise
Windows Vista 64-bit

26
Quick Heal Total Security 2009

10-in-1 Protection for your PC

Quick Heal Total Security 2009 gives you complete protection from viruses, spywares, and
hackers. It also helps you stay connected and communicate over the internet by preventing your

system from threats over the Internet. With Quick Heal Total Security in your PC - Enjoy your
freedom to work and play in the connected world.

With Quick Heal Total Security 2009 in your PC, you can scan and clean mobile phone
connected via Bluetooth or USB cable.

System Requirements: Platforms

Windows 2000 Professional/Server/Advanced Server

Windows XP Home/Professional
Windows XP 64-bit
Windows 2003 Enterprise/Standard
27
Windows 2003 64-bit
Windows Vista Ultimate/Home Premium/Home Basic/Business/Enterprise
Windows Vista 64-bit

Quick Heal Admin Console 4.0

Quick Heal Admin Console 4.0 is designed to manage and control virus protection across the
network of almost any size with virtually any combination of Windows operating system on
clients. Quick Heal Admin Console 4.0 is designed considering the needs of system
administrator making it easier to deploy and maintain complete protection across the network.

System Requirements: Platforms

Microsoft Windows 2000 series (Service Pack 3 or above)

Microsoft Windows XP Professional Edition only
Microsoft Windows Server 2003

28
Quick Heal for Linux

Quick Heal AntiVirus for Linux protects the system from computer viruses, prevent their
spreading and disinfect the infected files. It contains GUI and Command line scanner. User can
use any of the Scanners to scan the system. It also provides a robust and real-time protection
against viruses. This protection runs on the system and scanning every files operation. It scans
access requests and allows the operation to proceed or denied it if a virus was found (or other
limitation). Virus definition updates are released constantly. This product has regularly passed the
stringent test of Virus Bulletin and achieved VB100% award

System Requirements: Platforms

Redhat Linux 8.0 and above,

SuSe Linux 7.2
Mandrake 8.0 and above

Quick Heal for Novell Netware

29
Quick Heal AntiVirus for Novell NetWare protects the server from computer viruses, prevent
their spreading and disinfect the infected files. Quick Heal for Novell NetWare provides a robust
and real-time protection against viruses. This protection runs on the server and scanning every
files operation. It scans access requests and allows the operation to proceed or denied it if a virus

was found (or other limitation). It informs to specified workstations on every infection event that
occurred on server. Quick Heal for Novell NetWare is able to remove all known viruses.

System Requirements: Platforms

Novell Netware Server 4.11 and above.

Quick Heal Mail Protection for Linux

Quick Heal Mail Protection for Linux is designed to be a mail system independent product for
Linux range of mail servers which can be easily installed and configured to establish the best
defense against the email viruses and spam. Not only it prevents the external threats from
entering your inbox it also prevents the internal threats from utilizing your resources to send
viruses or spam message.

System Requirements : Platforms

Redhat Linux 8.0 and above, SuSe Linux 7.2 and, Mandrake 8.0 and above.

Mail Servers : Sendmail, Qmail, Postfix, Exim, PostMaster etc.

Quick Heal Mail Protection for Windows

Quick Heal Mail Protection for Windows is designed to be a mail system independent product
for Windows range of mail servers which can be easily installed and configured to establish the
best defense against the email viruses and spam. Not only it prevents the external threats from
entering your inbox it also prevents the internal threats from utilizing your resources to send
viruses or spam message.

System Requirements : Platforms

Microsoft Windows 2000 series (Service Pack 3 or above)

30
Microsoft Windows XP Professional
Microsoft Windows 2003 Series
Mail Servers : PostMaster, SpearMail, MDaemon etc.

Quick Heal Exchange Protection

Today most of the viruses and other threats arrive by email. Add to this, spam mails and other
unwanted mails that increase the load on the server thereby creating delays in response. The ideal
way to prevent those threats is to block them at the gateway. Quick Heal Exchange Protection is
designed for Microsoft Exchange Servers. It can be easily installed and configured to establish
the best defense against the email viruses and spam. Not only it prevents external threats from
entering your inbox it also prevents internal threats from utilizing your resources to send viruses
or spam messages.

System Requirements : Platforms

Microsoft Windows 2000 Server (Service Pack 3 or above)
Microsoft Windows 2000 Advance Server (Service Pack 3 or above)
Microsoft Windows Server Standard 2003 (Service Pack 1 or above)
Microsoft Windows Server Enterprise 2003 (Service Pack 1 or above)
Mail Servers
Exchange Server 2000 with Service Pack 3
Exchange Server 2003

31
RESEARCH METHODOLOGY

32
 RESEARCH METHODOLOGY

TITLE:-

ANALYSING IT SECURITY ADOPTATION IN EDUCATION INSTITUTE

IN & AROUND PUNE

RESEACH:-

Research is the careful investigation or enquiry especially through search for new facts in
any branches of knowledge.
According to Clifford WODDY “research comprises defined and redlining problems
formulating hypothesis or suggested solution collecting , organizing and evaluating data making
deduction and reaching conclusion to determine whether they fit the formulating hypothesis “.

Research method refers to the methods the research using performing research operation.

RESEARCH METHODOLOGY:-

Research methodology is the way to systematically solve the research problem. It may be
understood as science of studying how research is done scientifically.

First and four more important things are to understand the market research problem.
There should be some objective related to the problem after defining objective and the efficient

33
 plan should be developed for gathering information with the help for my guide and
superior in Quick Antivirus company, I have formulated the objective and accordingly worked on
it .
Our main objective was to conduct to survey regarding “Analysis

RESEARCH DESIGN:-

A research design is conceptual structure within which research is conducted constitute the blue
print for collection, measurement and of data. A good research design as the characteristic viz.
problem definition, specific method of data collection and analyses.

Exploratory research design is used for the project work

This research design explore sought the problem and come out with suggestion and
Recommendation.

Exploratory research design sought out the problem regarding customer satisfaction
analysis and come out with concrete solution

Method used in this kind of research design are:

• Developing plan for research

• Drafting questionnaire

• Survey

• Analyzing and interpreting

• Analyzing stimulating example

Advantages:
• It fast easy and comprehend

• Good result can be obtain with sample size

• It gives research better flexibility to get deeper understanding of the respondents

34
MATHOD OF DATA COLLECTION:-

PRIMARY DATA

Primary data are those which are collected a fresh and for the first time, and thus happened to be
original in character. Method of data collection is as

1. observation methods

2. interview method

3. questionnaire method

4. schedule

5. Other e.g. Consumer panel, depth interview content analysis etc.

Advantages:-

• High accuracy

• Relevancy

35
Disadvantages:-

• Time consuming

• Expensive

SECONDARY DATA

The secondary data are those which have been collected by someone else and which have meant
passed through statically process.

I have selected data from various sources:-

1. company web site

2. information booklet provide by the company

3. relevant books

QUESTIONNARIE

A Questionnaire contents some question that a researcher wishes to ask his respondent this
question. It is a most important tool for data collection.

I have used structure Questionnaire as a tool for data collection. Keeping all objective in
my mind I have it carefully a sample of my Questionnaire is as follows .

1. employment details

2. security need

3. product awareness

SAMPLE DESIGN:-

It is a define plan for obtaining a sample from a given population. It is technique that researcher
used n selecting item for the sample.
36
STEP IN SELECTING THE SAMPLE:

UNIVERSE : huge number of educational institute use antivirus in Pune

SAMPLE UNIT: using antivirus (Quick Heal, Netprotecter, Kespersky etc.)

SOURSE LIST: company lists, internet data

SIZE OF SAMPLE: 120

PARAMETERS OF INTEREST: analyzing IT security adaptation by Educational

Institute

SAMPALING PROCEDURE

Non-probability and probability both sample use in this research process

37
DATA ANALYSIS

38
 DATA ANALYSIS &INTERPRETATION

1. What is the number of working computers in your Institute??

a)50> b) 50-100 ---- c) 100-150 ----

d) 150-200 ---- e) 200> ----

120
100
80
60
No Of Computers
40
20
0
50< 50--100 101-- 151-- 200>
150 200

No Of 50< 50—100 101—150 151—200 200>

Computers
No Of Institutes 15 18 50 10 27

Comment:
So we see here that most of institutes have 100-150 computers.

39
.2. How many Numbers of server and mail server have you used?

a) 1 ---- b) 2 ---- c) 3 ---- d) 4> ----

no. of mail server no. of

server
no. of and mail
server server
1
and mail
4>, 22 server,

1, 50 2
3, 11

3
2, 37

4>

No Of Mail 1-- 2-- 3-- 4>--

Server
No Of 50 37 11 22
Institutes

Comments:
So we see here that most of institutes have 1 and 2 servers

40
3. . Have you any other branches locate in other location?

a) Yes ---- b) No ----

no. of branches

no. of
branch,
no. of branch
no, 56 yes
yes, 64
no

Confirmation Yes No
No Of Institutes 64 56

Comment:

So we see here that most of institute has branches

41
If yes,

What is the method of connection with each other?

a) Through security network ----

b) Through e-mail ----

c) Using third party connectivity (pop etc) ----

60
50
40
30
Connection Method
20
10
0
security E-mail 3rd
network party

Connecting Method Through Security Through E-Mail Through Third Party

With Each Other Network
No. Of Institutes 14 47 3

Comment:
Collecting sample shows that most of the institute connecting with their branch institute
by the help of email.

42
4. Do your institute provides laptop to your students?

a) Yes ---- b) No ----

provide
laptop
to your provide laptop
student to your
students
s,
yes, 35 yes

no

no, 85

Confirmation Yes No
No Of Institutes 35 85

Comment:
So we see here that some institutes now a day provide laptop

43
If yes,
Have they got permission connecting it to outside network?

a) Yes ---- b) No ----

Allow them
connecting Allow them
outside connecting
network, outside network
no, 14 yes

yes, 21
no

Confirmation Of Yes No
Allowance For
No Of Institutes 21 14

Comment:
Those of institute providing laptop out of them most of institute allow them the connecting it to
outside network

44
5. Is there any wireless or wi-fi connection authentication in your
Institute?

a) Yes ---- b) No ----

use wi-fi
commecti
on,
use wi-fi
commection
no, 55 yes
yes, 65
no

Confirmation Of Yes No
Allowance For
No Of Institutes 65 55

Comment:

Now a day we observed that wi-fi connection is very popular and most of institutes have wi-fi
connection.

6. Currently what is the degree of security your employees or in your

45
 Organization?

a) Very Low ---- b) Low ---- c) Average ---- d) High ----

e) Very High ----

120
100
80
60
Degree Of Security Of
40 Students
20
0
Very Low Average High Very
Low High

Degree Of Very Low Low Average High Very High

Security Of
Students
No Of 00 1 44 60 15
Institutes

Comment:

Most of respondents give answered that their degree of security of security high

46
7. Are you satisfied with the end point protection provided by your security
product?

a) Yes---- b) No----

End point
protection
End point
sufficient,
protection
sufficient
yes
no, 55
yes, 65

no

Sufficiency Of End Yes No

Point Protection
No Of Institutes 80 40

Comment:

75% institute says that their end point security is sufficient

If no what are the additional security product needs?

47
 a) UTMs--

b) Firewall----

c) Mail protection----

d) Others-----

40
35
30
25
20
The Other Addditional
15 Security Product
10
5
0
UTM's Mail
Protection

The Other UTM’s Firewall Mail Protection Others

Additional
Security
Products
No. Of 4 33 13 10
Institutes

Comment:

1. more than 40% institute consider their additional security products is firewall

2. some how institute also considering their additional security products are Mail
Protection and UTMS

8. Which points you give priority when you going to select your security
product?
48
 a) Brand Name ----

b) Service ----

c) After Sale Service ---

d) Price ----

120
100
80
60
Selection Method Of Security
40 Product
20
0
Brand Name Service After Sale Price
Service

Selection Brand Name Service After Sale Price

Method Service
Of Security
Product
No. Of 48 70 30 25
Institutes

Comment:

1. most of the institutes buy their security products considering service , then brand name,
then after sale service and price.

9. Are you satisfied with your current security product?

49
 a) Yes ---- b) No ----

satisfied with
current
security satisfied with current
product, security product
no, 24
yes

yes, 96 no

Satisfaction Of Yes No
Customer On Their
Security Product
No Of Institutes 96 24

Comment:

1. Most of the institute use Antivirus and they are satisfied about their existence security
products

10 What is the additional modification you need in your current security

product?

50
a) Ability to detect all viruses ----.

b) Ability to block unknown virus ----

c) Anti spam ----

d) Antirootkit ----

e) Antispyware ----

f) Privacy protection -----

g) Antimalware -----

h) Data theft protection ----

i) Anti fishing ----

antiphsing
improtant features need in antivirus
software datatheft
protection
antimalware
differnts type

privacy protection
features

1 antispyware

antirootkit

0 50 100 150 antispam

no. of respondent
ability to blpck all
viruses
ability to detect
all viruses
Comment : So we see here that everybody want two features
a) Ability to detect all virus

b) Ability to block all virus

Apart from these most of respondents want some features like…..
a) Privacy protection
51
 b) Data theft protection
c) Antirootkit
d) Antispyware
e) Antispam

11What are the security products you used?

a) Anti-virus ---- b) Internet security ---- c) Mail protect ----

d) Firewalls ----

120
100
80
The Used Security Product Of
60
Institutes
40
20
0
Anti-Virus Internet Mail Firewalls
Security Protect

The Used Anti-Virus Internet Mail-Protect Firewalls

Security Security
Product Of
Institutes
No Of 119 33 27 81
Institutes

Comment:

1. By the help of this project shows that 99.98% institute used antivirus.

2. Project shows that most of the institute aware about Firewall.

3. Near about 45% institute have informed about Internet Security and 36% about
mail- protect

52
53
FINDING OF PROJECT

FINDING ON THE BASIS OF DATA ANALYSIS

54
• Data analysis shows that Quick Heal is the market giant as Antivirus in case of educational
institute.

• 100% of Educational Institute are well known that Quick Heal is the good branding
Antivirus.

• 60% Educational Institute use Quick Heal Antivirus.

• 70% Educational Institute agrees that Quick Heal brand name play an important role for
buying new Quick Heal Antivirus.

• Above 40% Quick Heal Antivirus user told that their after sale service is good.

• Above 30%Quick Heal Antivirus user are not satisfied with Quick Heal Antivirus product.

As according to them Quick Heal not delete virus like the following……
Kidco , warms, Trojan, Netwar.exe

• 20%Quick Heal Antivirus user said that Quick Heal Firewall block the
Programmed.

• Some Quick Heal Antivirus user told that console Admin 0.3 Maximum PC run at low
speed, it takes more time at start.

• Quick Heal Antivirus has big competitor is Netprotecter .

• Apart from this Quick Heal Antivirus have more competitors like KasperskyS, Symantec,
e-scan, etc.

55
• According to Quick Heal Antivirus user DNA scanning detected Virus but problem not
getting to solve

• Quick Heal Antivirus user face another problem with out format PC in installation
Antivirus

• Quick Heal Antivirus faces more problems in this time customer retention power. Quick
Heal customer retention power is very low.

• According to most of educational institute Quick Heal Antivirus price also high then
Netprotecter, Symantec, e-scan, etc.

• But most of Respondents prefer some specific features of Quick Heal Antivirus.

56
RECOMMENDATION & SUGGESSION

Recommendation &suggestion

57
• Made good product for Detected all Viruses. Like…………..
Kidco, warms, Trojan,Netwar.exe

• Provide client server protection.

• Provide better After Sale Service.

• Made Better Admin Console 0.3 for help to speed operating.

• Without formatted PC, installation Antivirus performs will better.

• This is the very important point that Quick Heal Antivirus try to maintain their
customer retention power.

• Quick Heal Antivirus setting their selling price on the basis of their competitor

• Quick Heal must focus on Linux system, according to market day by day its demand
will be high.

• I would like to suggest another thing according to market point of view in this time
new educational institute are open so it may be create good opportunity for selling
new product

58
LIMITATION

LIMITATION

59
1. People are not willing to give appointment during there busy schedule.

2. the survey was restricted to the geographical area of Pune Region

3. Due to heavy rain create more problems in project.

4. lack of frequency of transportation system

5. project time was new student admission time so crowed of student create of problem

6. two month duration is not sufficient for project

7. the outcomes are mainly based on my personal effort during the work it can be vary with
other out comes

60
CONCULATION

61
 CONCULATION

Last two I have visited 120 educational institutes in around Pune and collecting sample on topic
of Security Need of Educational Institute, in pune.
By the help of this topic I have gather lots of knowledge from the market. I know the who is
the market giant in case of educational institute in Antivirus Product in Pune. I from this summer
internship project who is the competitor of Quick Heal Antivirus. I know from this project is that
Quick Heal Antivirus has very good market and good acquisition power but retention power is
not very good.

62
BIBLIOGRAPHY

63
 BIBLIOGRAPHY

1. Information booklet provided by company.

2. www.quickheal.co.in

3. www.goole.co.in

4. Research Methodology By C.R.KOTHARI

64
 ANNEXTURE

ANALYSING IT SECURITY ADOPTATION IN EDUCATION INSTITUTE

IN & AROUND PUNE

65
 SCHEDULE FOR THE SYSTEM MANAGERS

RESEARCHER RESEARCH GUIDE

Prof. Ullash Paramanik

PROFESSOR OF IBMR
SUDIP CHATTERJEE ASM-IBMR, CHINCHWAD
MMM-STUDENT PUNE
ASM-IBMR
CHINCHWAD-19
PUNE
`

GENERAL INFORMATIONS

Name of Institute :

Name of Respondents :

Designation :

Qualification :

SUBJECT MATTERS

Q1 What is the number of working computers in your Institute?

a) >50-- b) 50-100 -- c) 100-150 -- 150-200 --

Q.2. How many server and mail server you used in your institute?

a) 1 ---- b) 2 ---- c) 3 ---- d) 4> ----

sQ.3.a. Have you any other branches locate in other location?

66
 a) Yes ---- b) No ----

Q.3.b. What is the method of connection with each other?

a) Through security network ----

b) Through e-mail ----

c) Using third party connectivity (pop etc) ----

Q.4.a. Do your institute provides laptop to your students?

a) Yes ---- b) No ----

Q.4.b. Have they got permission connecting it to outside network?

a) Yes ---- b) No ----

Q.5. Is there any wireless or wi-fi connection authentication in your

Institute?

a) Yes ---- b) No ----

Q.6. Currently what is the degree of security your employees or in your

Organization?

a) Very Low ---- b) Low ---- c) Average ---- d) High ----

f) Very High ----

Q.7. Are you satisfied with the end point protection provided by your security
Product?

a) Yes---- b) No----

Q.8. If no what are the additional features needed in your security product?

a) UTMS---

67
 b) Firewall----

c) Mail protection----

d) Others-----

Q.9. Which points you give priority when you going to select your security
product?

a) Brand Name ----

b) Service ----

c) After Sale Service ---

d) Price ----

Q.10. Are you fully satisfied with your current security product?

a) Yes ---- b) No ----

Q.11. What is the additional modification you need in your current security
Product?

a) Ability to detect all viruses ----.

b) Ability to block unknown virus ----

c) Anti spam ----

d) Antirootkit ----

e) Antispyware ----

f) Privacy protection -----

g) Antimalware -----

h) Data theft protection ----

i) Anti fishing ----

68
Q12. Which type of security products you used?

a) Anti-virus ---- b) Internet security ---- c) Mail protect ----

d) Firewalls ----

69
Name of Institute Problem of Institute

Dept.of management science, pune university win32, kido, network.exe, Trojan

Satish power shanad.gen.in
Lab. In charge
Ph 09423868950
University Pune

Choice Institute of management whenever QH Antivirus deleted any

Raut Rajesh . P virus or quarantines it creates
Lecturer build up file & faces lots of disturb
Ph 9226879581 There is no any facility to
Karve Road Automatically remove it

Neville Wadia inst. Of Management studies kido, network.exe, Trojan

&Research
Mr. Nelesh Shinde certain malwaves
Lab insrucecter
Ph 9767121949
Boun Garden Road

Indian Institute of Education firewall blocking programmed

Mr. sachin not detected all virus
Project coordinator
Ph no. 020 25424580

Modern Education Society of college of engg Client server protection,

A.R Khan remote desktop protection
Lecturer
9823396700
J.M Road , Pune

Frankfinn Institute of Air Hostes Training not detected all viruses

Tushan Waghchame with out format PCs installation
Account Officer Antivirus create problem
9860445422
Boun Garden Road

70
Matrix Business School update not gets properly
Manis K. Power
IT In charge
Ph 9860532394
Nul stop, Karve Road

Sou Vonutai chaven Polytecnic Admin console 0.3 maximum PCs run low
Deepak W chinchkhede speed. Take more time to start
Technical assistant
Ph 9226375725

Bharati Vidyapit University Medical College Autorun, worm, Trojan

Khogen Singh full secure for internet browser
It person
Ph 9226440720
Dhankewadi,Katraj

Sinhgad College of science kido, network.exe, Trojan

Sanjoy Madvik
Lab assistant
Ph no 9860992915
Sinhgad Road ,Vadgoun

Leelawati College of Commerce & Computer DNA scanning it gets

in Studies
Dipti Dindore detected but problem is not get
Lecturer solve
Ph 9850515604
Warje malwardi

Sinhgad college of Architecture Nilesh N. Vaidya kido, network.exe, Trojan,

Tech. Assistant
Ph 9822635233
Sinhgad Road ,Vadgoun

71
 Contact person Name & ph
Nane of Instirute laptop No.

Institute of International Business yes Utkarsh Ganane

&Research network , engg
pimpiri,pune 2027475090

Matrix business School yes Manish K. Pawer

Nul-stop, Karve Road , Pune IT incharge
9860532394

Synergy Institute Of management yes Manisha Sanghawi

Tilak Road, Sadhasive Peth IT head
Pune 2024432451

Indra Institute of Management yes Dinesh Khoke

Tathawade,pune lab Assistant
2114661601

Dr B.N.college of Architecture yes Milind Sutae

Karve nagar, Pune Tecnical Assistant
205424437

Sri Balaji Society (BIIB) yes Amit Kulker

Tathawade,pune network engg
9850100303
MSCER Mandar phatale
Sadhasive peth, pune data entry dept.

Morden College of Engg Mali Sachin P..

J.M Road Pune Tech Assistant
(020) 5533638

Kingfisher Training Academy Ajay . H. Morai

Boun Garden Road, pune Faculty
9823130005

CES Prerana Jr college Amit P. Pandit

Network Engg.
Padhikaran , Nigdi 9823181857
72
BMCC College Commerce Thatk Chintami
BMCC Road , Decan, pune Lab assistant
020 25654943

Padmashree Dr. D.Y.patil Anusuta Batras

IHMCT college comp. faculty
Thathewadi, Pune

Gokhale Institute of Politices & Promod Joshi

Economices Information Science
BMCC Road , Decan, pune 020 25650287

Bharati Vidhypeet Ayurved college Sontale S. N

Dankewadi, katraj, pune Computer Programmer
-4373883

IIPM Mr Kader gogawle

Bhanderker Road,Pune system admin
2031031556

Indra college of Pharmacy yes Smeer Sheshgir

Tathawade,pune system admin
-22932142

IPS yes Mr rahul Bhoomkar

pimpiri, pune network , engg
2027475090

Institute of International Business yes Utkarsh Ganane

&Research network , engg
pimpiri,pune 2027475090

Unique Academy Mr. Tanaji Mali

Chinchwad station, pune Center Head
73
 9373336590

Arena Anemation Jeevan Pradhan

Pimpiri, pune Director
2027420198

Anjuman Islam PolyTechnic for girls Shamin Patel

Boun Garden Road, pune ` Head Mistress
202613190

S.V Union High School & Nitin Watgule

Jr. College IT lecturer
9850321329

Bharati Vidhypeet Jr. college Miss Karande P N

Poud Road Computer Teacher
9890428802

Cyber com Data system Mr. Vinayak V. Joshi

Shastri Road, Pune Propertier
9823396193

HCL-CDC Rohit Tripati

Chinchwad station, pune center manager
9765143632

Vaikunth Mehta National Inst. Mr. A.K. Choudary

Of Co-oparative Management HoD
Pune University

IIBM Vikrant Bhagat

Chinchwad, Pune Comp. Incharge
20-30421819

Dept . of Computer Scienc Nitin Sonware

Pune University Nitin Sonware
9923087341

IMEC Mr. A.V. Madik

Poud Road HOD

74
Choice College Group Pandurang Raut
Stmbiosis Institute of Management Admin
Karve Road , Pune 9960488381

Bharati Vidhypeet university college Patil S-m

Of Architecture Lab Instucter
Dankewadi, katraj, pune 020-24375687/ 24362519

Morden college of computer & business Yogesh C . Sawarlcar

J. M road , Pune Lecturer
(020)-25520166

Institute & Computer Stadies Gopal More

Pimpiri, Pune Network Engg.

IBMR Mr. Kiran

Chinchwad, Pune Network Engg
020 27475090

Bharati Vidhypeet university college Deshmuah A.M

Of Fine Arts Sr. Clark
Dankewadi, katraj, pune

M.M.C.C Kaiwade A.S

BMCC road , Decan , Pune Feculty
25653039

Pratibha Institute of Business Mr. C.B Sawant

Chinchwad , pune Mr. C.B Sawant
2030690511

Netcom Computer Education (jetking) Deepak Tandale

Chinchwad , pune Center Superviser
75
Bharati Vidhypeet university college Prof Pritesh A. Patil
Of Engg. women’s Admin
Dankewadi, katraj, pune 2024371684

MIT School of Management Mr. Sanap C.A

Poud Road Lab Incharge
9822614521

Dahad Technical Instittute Manasi Patake

Tilak Road , pune Faculty

Smt. Hiraben Nanavati Institute of Management Suverna D. Despande

karve nagar, pune sr. Lecturer
204331317

Cusrow wadia Institute of tech . Pune Joshi Dhananjay K

Boun garden Road, pune hardware Engg.
2026164814

Poona institute of management & yes Sanjoy Kumar

Science compt. Technical
M.G road, pune 9960520382

Rajarshi shahu college of Engg. yes Mander Mhetre

Tathawade,pune system admin.
2022933423

Jayahant Inst. Of computer

Application yes Patil Sudhir R.
Tathawade,pune system Admin
2025720888

Pune Institute of Management & yes Sunil Kaul

Reseach public reletion
Nul stop, pune 2040191919

Novel Institute of Management yes Prakesh Shelas

76
Studies system admin
Kbc chock, chinchwad 9766216887

Institute of Environment education yes Anand Shindhe

&Reseach Bharati vidhypith Lectuter
Dankewadi, katraj, pune 20243775684

Indra school Of Business of

Mangement yes Abhijit Sarat
Tathawade,pune system admin
2022932213

Indra school of carrer development yes Sandeep D Kirdak

Tathawade,pune lab incharge
2025538185

Jayahant Inst. Of management

studies yes Sunil joshi
Tathawade,pune lab incharge
2025720888

Trade Wings Institute Of Management yes Seema Multani

Aptae road , Decan Center Manager
9011022333

D.Y Patil university yes Shradha Kulkarni

Global Business School & Research IT head
Tathawade,pune 2065342825

Exim management institute yes Parag N. Adganhor

Nul stop , law college road technical Person
2025465195

Morden college of Arts Science yes Samir N. Badmanji

Decan , pune Teacher
2025535102

77
Indra group of Institute yes Sontesh Kumer
Tathawade,pune Directer IT
2022932213

Sinhgad college of Engg. yes Sachin Madhvik

Sinhgad Road,vadgoun, pune System Admin
9422310739

78