Professional Documents
Culture Documents
Framework
(AD EHSMS RF)
EHS Regulatory Instrument
Code of Practice
EHS RI - CoP 4.0 First Aid and Medical
Treatment
Version 2.0
February 2012
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ACKNOWLEDGEMENTS
With gratitude Abu Dhabi EHS Center acknowledges the great support provided by the
Executive Council in facilitating the issuance of Abu Dhabi Emirate Environment, Health and
Safety Management System (AD EHSMS) and its implementation at Emirate level.
The issuance of the system would not have been possible without the supervision, diligent
efforts and productive recommendations of the AD EHS Center Board of Directors.
These documents (Regulatory Instruments) constitute the efforts of the Abu Dhabi EHS Center
and the concerned Sector Regulatory Authorities who worked together to integrate all relevant
regulatory requirements under AD EHSMS RF. The input, contribution and constructive views of
all sectors is highly appreciated.
May these documents prove to be beneficial and helpful in system implementation and in
expanding the knowledge in the EHS field.
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Table of Contents
1. Introduction .......................................................................................................................... 6
2. Training and Competency..................................................................................................... 6
2.1 Training ............................................................................................................. 6
2.2 Requirements for First Aid Training Programs ................................................... 7
2.3 Requirements for Accredited First Aid Training Providers .................................. 8
2.4 Training Requirements for Emergency Medical Technicians (EMT) ................... 8
2.5 Training Requirements for Nurses ..................................................................... 8
2.6 Training Requirements for Physicians ................................................................ 9
3. Requirements ....................................................................................................................... 9
3.1 Roles and Responsibilities ................................................................................. 9
3.2 First Aid/Medical Treatment Requirements ...................................................... 12
3.3 First Aid Kits .................................................................................................... 13
3.4 Infection Control .............................................................................................. 14
3.5 Employee Camps / Villages ............................................................................. 15
3.6 First Aid and Medical Treatment Centres ......................................................... 15
4. Record Keeping .................................................................................................................. 16
5. References ......................................................................................................................... 16
Appendix 1: Minimum Learning Requirements - Level 1 .................................................... 18
Appendix 2: Minimum Learning Requirements - Level 2 .................................................... 19
Appendix 3: Minimum First Aid and Medical Staffing Requirements .................................. 20
Appendix 4: Minimum First Aid Resources Checklist ......................................................... 21
Appendix 5: Guideline for Minimum Structural and Equipment Requirements for First Aid
and Medical Treatment Centres .................................................................... 22
Appendix 6: Layout Guideline of First Aid and Medical Treatment Centres ........................ 25
Appendix 7: Definitions ...................................................................................................... 27
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Preface
This Abu Dhabi EHS Regulatory Instrument was developed by the Health Authority - Abu Dhabi
as the primary Competent Authority for this topic to set the minimum mandatory requirements.
Every effort was made in developing this document so that it does not conflict with existing local
or federal laws and regulations. In case of conflict, requirements of the existing local and federal
laws and regulations shall prevail, and all concerned are obliged to bring the same to the
attention of AD EHS Center for resolution.
This AD EHS Regulatory Instrument has been developed, reviewed and approved, following the
process as described in AD EHSMS Implementation Guideline: The Integration of EHS
Requirements in the Emirate of Abu Dhabi, by the following stakeholders:
Abu Dhabi EHS Higher Committee;
Abu Dhabi EHS Center;
Environment Agency Abu Dhabi;
Department of Municipal Affairs;
Abu Dhabi City Municipality;
Al Ain City Municipality; and
Western Region Municipality.
Department of Transport Abu Dhabi;
Abu Dhabi Water and Electricity Authority;
Health Authority - Abu Dhabi;
Higher Corporation for Specialized Economic Zones (ZonesCorp);
Center for Waste Management Abu Dhabi;
Abu Dhabi Tourism Authority;
Abu Dhabi Food Control Authority;
Abu Dhabi Education Council;
Regulation and Supervision Bureau; and
Other Relevant Federal and Local Competent Authorities.
The AD EHSMS consists of the following hierarchy of documents:
AD EHSMS RF Elements - Mandatory System Requirements
EHS Regulatory Instruments:
Standards and Guideline Values - Mandatory EHS threshold and exposure levels
Codes of Practice - Mandatory EHS technical requirements subject specific
Mechanisms - Mandatory system implementation processes and procedures
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Guidelines:
Technical Guidelines - Non-mandatory guidance on how to implement an EHS Regulatory
Instrument
AD EHSMS Guidance Documents - Non-mandatory guidance and interpretation of an AD
EHSMS RF concept and/or principle
Further, this document is not intended to conflict with any contractual obligations in effect at the
time of its issuance. However, all future contracts shall adhere to applicable requirements stated
herein, and existing long term contracts shall be brought into compliance with its requirements
as soon as reasonably practicable as stipulated by relevant subject authorities.
This document will be reviewed periodically as part of the continual improvement cycle.
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1. Introduction
(a) This Code of Practice (CoP) applies to all employers within the Emirate of Abu
Dhabi. This CoP is designed to incorporate requirements set by UAE and Abu Dhabi
regulatory authorities. If requirements of this document conflict with requirements set
by another regulatory authority, employers are required to follow the more stringent
requirement.
(b) Any medical professional providing services beyond first aid in the occupational
setting, or at employer supplied accommodation (worker camps), shall have a valid
license to practice medicine as required by Health Authority Abu Dhabi (HAAD).
Medical and advanced first aid facilities shall maintain valid licenses as required by
HAAD.
2. Training and Competency
2.1 Training
(a) Employers shall ensure that EHS training complies with the requirements of:
(i) AD EHSMS RF Element 05 Training and Competency;
(ii) AD EHS RI Mechanism 7.0 AD EHS Professional Entity Registration; and
(iii) AD EHS RI Mechanism 8.0 AD EHS Practitioner Registration.
(b) First aiders shall be registered and maintain a valid certificate of training from one of
the approved training providers and/or approved training courses, listed in Table 1:
Country Training Provider / Accreditation Bodies
Australia
Any organization accredited by the National Training
Information System (NTIS) of Australia
ST. John Ambulance
Belgium European Resuscitation Council
Canada
Red Cross
Lifesaving Society
St. John Ambulance
France
Croix Blanche
French Resuscitation Council
Germany
German Red Cross
German Resuscitation Council
Ireland
Any instructor and/or organization that is registered
with the Health and Safety Authority to provide first
aid training.
St. John Ambulance
Japan Japanese Red Cross Society
Netherlands Dutch Red Cross
New Zealand
St. John Ambulance
Red Cross
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Trainer registered with New Zealand Qualifications
Authority (NAQA) to provide first aid training.
Singapore
Any instructor that is registered with the Ministry of
Manpower (Singapore) to provide first aid training.
South Africa St. John
United Arab Emirates (or
any GCC Country)
Red Crescent
or organization approved by HAAD
United Kingdom
St. John Ambulance
St. Andrews First Aid
British Red Cross
or training organization approved by the Health and
Safety Executive
United States of America
American Red Cross
American Heart Association
Table 1 Approved First Aid Training Providers and/or Training Courses
(c) First aiders that are registered and have a valid certificate of training from a country
not listed in Section 2.1(a) can submit information on the training they received to the
AD EHS Center for consideration to have it added to the approved list.
(d) Employers that develop their own first aid training based on their needs can submit
information on the training they developed and provide to their employees to the AD
EHS Center for consideration to have it approved to meet the requirements of this
CoP.
(e) First aiders initial training shall be refreshed as required by the training provider, but
at a minimum annually for life threatening emergencies, cardiopulmonary
resuscitation (CPR) procedures and automated external defibrillator (AED) use.
Unless otherwise stipulated by the training provider, nonlife-threatening response
refresher training shall be provided at a minimum every two years.
2.2 Requirements for First Aid Training Programs
(a) First aid training programs shall:
(i) be in line with the scope of the activities, services, functions and needs of the
employer, environment and associated potential hazards and risks;
(ii) be based on the risk assessment, if there is a low risk of heart attack, stroke
(eg. schools, office work, etc.) or trauma, first aiders shall satisfy the minimum
learning requirements for level 1 first aid as identified in Appendix 1; and be
familiar with the procedures for medical emergency response and calling for
ambulatory services;
(iii) be based on the risk assessment, if there is a reasonable risk of heart attack,
stroke (eg. older workforce, working in heat, etc.) or trauma, first aiders shall
satisfy the minimum learning requirements for level 2 first aid as identified in
Appendix 2; and be familiar with the procedures for medical emergency
response and calling for ambulatory services;
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(iv) comply with all requirements of relevant regulatory bodies and related
regulations; and
(v) trainers / training providers shall be accredited by the Red Crescent Society of
the United Arab Emirates or any of the internationally recognized accrediting
bodies listed in Section 2.1(a).
2.3 Requirements for Accredited First Aid Training Providers
(a) Accredited First Aid Training providers are required to ensure that:
(i) the training is aligned with the resources and needs of the employer (eg.
staffing resources, hazards and risks identified, the needs for first aid devices
and kit);
(ii) the training content shall be delivered according to the learning requirements
(Appendix 1 and 2);
(iii) assessment of successful completion of the first-aid training program shall
include instructor observation of acquired skills and written performance
assessments;
(iv) only trainees who have successfully completed the requisite training are to be
provided with documentary evidence to demonstrate that the trainee has met
the minimum learning requirements and passed any test necessary to practise
first aid at a designated level; the documentation shall include:
full name;
emirates ID number;
employee ID number;
full name of the awarding body;
full name of the training centre;
full name of the training course; and
date and expiry of the first aid certificate/award.
(v) they provide evidence to demonstrate they are accredited by an internationally
recognized body.
2.4 Training Requirements for Emergency Medical Technicians (EMT)
(a) Emergency Medical Technicians (EMT) and Paramedics (EMT-P) shall have training
identifying common worksite hazards prior to starting work onsite.
(b) EMTs shall maintain a valid license issued by the HAAD.
2.5 Training Requirements for Nurses
(a) Nurses shall receive training on common worksite hazards prior to starting work. All
nurses shall hold the designation of Registered Nurse and maintain a valid license
issued by HAAD.
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2.6 Training Requirements for Physicians
(a) Physicians shall receive training on common worksite hazards prior to starting work.
All physicians shall maintain a valid license issued by HAAD.
3. Requirements
3.1 Roles and Responsibilities
3.1.1 Employers
(a) Employers shall undertake their roles and responsibilities in accordance with the
general requirements of AD EHSMS RF Element 01 Roles, Responsibilities and
Self-Regulation Section 3.2.5.
(b) Employers shall ensure all employees and other persons have appropriate medical
insurance that will provide coverage for medical care provided in the Emirate of Abu
Dhabi.
(c) Employers shall ensure in the event of a medical emergency or work related
injury/illness, that the employer shall transfer the employee to the nearest medical
facility that can provide appropriate care for the employee. Employers shall not
transfer employees to medical facilities outside the Emirate of Abu Dhabi unless that
is where the closest medical facility is located that can provide appropriate care is
located.
(d) Employers shall ensure workplaces have a detailed medical emergency plan that
includes contact information for medical care facilities, ambulance services, and
maps to the closest medical facility that can provide emergency medical care.
(e) Employers shall ensure documented health risk assessments are undertaken, on a
regular basis, to determine the level of first aid and medical care required at the
worksite. The risk assessment shall consider:
(i) the nature of the work and workplace hazards and risks;
(ii) the size of the organisation;
(iii) the nature of the workforce;
(iv) work patterns;
(v) the number and distribution of the workforce;
(vi) the entities history of incidents;
(vii) provision for treatments throughout a 24-hour day and during weekends;
(viii) the need of travelling, remote or lone employees;
(ix) the remoteness of the worksite from emergency medical services;
(x) transport arrangements for emergency evacuation when required;
(xi) employees working on shared or multi-occupied sites;
(xii) annual leave and other absences of first aiders and appointed persons; and
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(xiii) first aid provisions for non-employees.
(f) Employers shall ensure the provision of the minimum first aid and medical care
facilities at each place of work that are appropriate for the risks and hazards
associated with the worksite, meet the minimum requirements set forth in this
document, and comply with requirements set in Chapter V of Federal Labour Law No
8, for 1980.
(g) Employers shall ensure that the appropriate level of training for first aid staff and/or
licensed medical professionals, as defined in this document (Appendices 1 & 2), are
adhered to at all times. Employers shall ensure that worksites with medical facilities
including first aid treatment and/or licensed medical professionals shall meet all the
requirements set by HAAD for registration and licensing.
(h) Employers shall ensure those persons who require emergency services receive
prompt, appropriate first aid services by an appropriately certified trained first aid
officer, whilst appropriate arrangements for emergency support are being pursued.
(i) Employers shall ensure that, at a minimum first aid trained personnel, in accordance
with Appendix 3, be available at a worksite at all times. First aiders may not have the
primary duty of providing medical assistance, but they shall be able to respond if an
incident occurs.
(j) Employers shall ensure that employees understand how and where to receive first
aid or medical treatment. Notices indicating contact details for first aiders or
appointed persons, the emergency contact number/radio frequency, and where the
first aid box is, shall be posted about the worksite. Special consideration shall be
given to the provision of first aid information to employees in a manner taking into
account language and literacy levels.
(k) Employers shall ensure Nurses, Occupational Health Nurses, Medical Practitioners
and any other medical professionals rendering related services shall be registered in
their professional capacity with the HAAD.
(l) Employers shall ensure that licensed/professional medical staff shall operate medical
treatment centres and provide medical services to employees working onsite in a
manner that provides the best patient care reasonably practicable.
(m) Employers shall ensure that any designated first aid or medical treatment center be
of appropriate size to meet the needs of the worksite as per the risk assessment.
(n) Employers shall ensure that all first aid facilities are appropriately identified and
marked with the recognised first aid sign, as per AD EHS RI CoP 17.0 Safety
Signage and Signals, and that the environment where first aid treatment may take
place is, as far as reasonably practicable, free from hazards.
(o) Employers shall ensure that the availability of First Aiders and Medical staff, their
level of training, skills, knowledge and experience is based on the assessed risk
factors of the industry and entity.
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(p) Employers shall ensure that the knowledge and skill levels of the First Aiders and
Medical staff, according to this CoP, be maintained.
(q) Employers shall ensure that all records be kept with regards to all trained First Aiders
and Medical staff, their level of training and their current contact details.
(r) Employers shall ensure that all records be kept with regards to First Aid statistics and
emergency cases treated in accordance with the AD EHSMS RF Element 09
Compliance and Management Review and other relevant requirements.
(s) Employers shall ensure the availability of first aid resources appropriate for first aid
support to manage injuries and/or illnesses that are reasonably practicable to occur
in the particular workplace environment.
(t) Employers shall ensure that first aid resources are based on the assessed risks
identified from the risk assessment, that at a minimum satisfy the items specified in
Appendix 4.
(u) Employers shall ensure that first aid resources are consistent with the level of First
Aider training, and competency of the first aider.
(v) Employers shall ensure the safe disposal of waste resulted from first aid treatment in
accordance with the relevant waste regulations and requirements of AD EHS RI
CoP 54.0 Waste Management.
(w) Employers shall ensure the Names and contact information for first aiders and onsite
medical providers shall be posted throughout the worksite. Contact and address
information shall be posted at the entrance to worksites and worker camps for
employer approved physician (along with the hours of operation) and emergency
medical facility (eg. hospital) that shall provide care beyond first aid for employees.
(x) Employers shall ensure reported first aid and medical treatment cases are
investigated as per the requirements of AD EHSMS RF Element 07 Monitoring,
Investigation & Reporting.
(y) Employers shall ensure all costs associated with medical treatment and
transportation to medical facilities for employees are paid by the employer as long as
the employee follows established policies and procedures for receiving medical
treatment, except in the case of emergencies the employer shall pay costs
regardless of other policies and procedures are followed.
(z) Employers shall ensure that the workplace first aid resources are documented in
Policies and Operating Procedures and compliant with Chapter V of Federal Law No.
8, of 1980; Ministerial Decision No. (37/2) of 1982 and the AD EHSMS RF.
3.1.2 Employee
(a) Employees shall undertake their roles and responsibilities in accordance with the
general requirements of AD EHSMS RF Element 01 Roles, Responsibilities and
Self-Regulation Section 3.2.7.
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(b) Employees shall report to appropriate supervisors / first aider when items from first
aid kits are used.
(c) Employees shall report all injuries and illnesses to a designated first aider or onsite
medical personnel.
3.1.3 Self-Employed Persons:
(a) A self-employed person shall provide, or ensure there is provided, such first-aid
equipment, as is appropriate and appropriate in the circumstances to enable him/her
to render first-aid to him/herself while at work.
3.1.4 Lone Worker(s) and Remote Location Worker(s):
(a) Employers with lone worker(s) and/or remote location worker(s) shall provide, or
ensure there is provided, such first-aid equipment, as is appropriate and appropriate
in the circumstances to enable the employee(s) to render first-aid to him/herself while
at work. Employees shall also have appropriate means of communication and
contact information for local emergency services.
3.1.5 First Aiders and Medical Staff:
(a) First Aiders / Medical Staff are required to:
(i) limit their first aid treatment to that within the scope of their license and training
level;
(ii) ensure that their training is certified and current in accordance with the
requirements of this CoP;
(iii) keep documentation of cases treated in accordance with requirements of their
employer and AD EHSMS RF Element 09 Compliance and Management
Review and other relevant requirements;
(iv) be knowledgeable about the nature and type of hazards that they are
reasonably practicable to encounter and the types of injuries and specific health
conditions that are reasonably practicable to require first aid treatment; and
(v) ensure that emergency support services are pursued to ensure timely
intervention by specialist services such as ambulance services or physician
support for a chronic condition.
3.2 First Aid/Medical Treatment Requirements
3.2.1 Staffing
(a) The number of first aiders and medical staff to number of employees / other persons
shall be in line with the identified risks and hazards of the workplace environment,
the needs of the employer/organisation and the employees/persons including the
requirements of other relevant regulatory bodies but shall conform to the minimum
requirements as set in Appendix 3.
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(b) First aiders and medical staff working hours shall not exceed 12 hours in any 24 hour
period.
3.2.2 Treatment of Patients
(a) Emergency Services:
(i) initial first aid treatment shall be available anywhere on the worksite within a
three minute response time;
(ii) if a worksite has onsite Ambulatory services, the response time shall be within
10 minutes to anywhere on the site;
(iii) if ambulatory (internal or external ambulatory services) response time is greater
than 15 minutes for a worksite that have high hazard activities, the worksite
shall have appropriate medical staff onsite with current Immediate Life Support
(ILS) and Basic Trauma Life Support (BTLS) training to ensure a response time
of 10 minutes or less; and
(iv) up-to-date telephone numbers of first aiders and nearest emergency
organizations (eg. medical clinics, hospitals) shall be clearly displayed on notice
boards and communication points including the contact information for Poison
and Drug Information Center (Tel No.:800424, e-mail: pdic@haad.ae).
(b) General Treatment of Injured Persons:
(i) minor injuries, injured persons shall be evaluated and treated according to their
injuries;
(ii) non-life threatening injuries that require a higher level of medical treatment, the
injured person can be transported by a company vehicle to the nearest medical
treatment centre or hospital;
(iii) major injuries and injuries that are life threatening, ambulatory services shall be
called upon to transport the patient to the nearest hospital for treatment; and
(iv) employees complaining of chest pain shall always be treated as a life
threatening condition and ambulatory services called immediately. As far as
reasonably practicable, an employee complaining of chest pain shall not be
transported to a medical treatment centre or hospital in a personal or company
vehicle, unless the vehicle has been registered with HAAD as an ambulance
and is staffed with a minimum of one EMT-P and a driver.
3.3 First Aid Kits
(a) Employers shall perform a health risk assessment to determine the contents of the
first aid kits.
(b) First aid kits shall be placed in all worksite vehicles.
(c) First aid kits shall be placed in all office buildings (minimum one on each floor) and
throughout the worksite as needed and not stored in a locked container / cupboard /
facility.
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(d) Contents of the first aid kits shall be based on the health risk assessment, but at a
minimum shall have the contents listed in Appendix 4. If more stringent regulations
exist, those regulations shall take precedence.
(e) Employers shall ensure that first aid kits / medical supplies are inspected by a
competent person at least once per month to ensure the required contents are
available, including replenishing necessary items and replacing expired items.
(f) A first aid registry shall be provided with the first aid kit to be completed by the first
aider and be provided to the EHS responsible person after administering any form of
first aid.
3.4 Infection Control
(a) First aid personnel and employees may be at risk of exposure to infectious diseases
or biological hazards and they shall receive training on the various types of blood
borne pathogens and methods to protect themselves from exposure.
(b) Appropriate Personal protective equipment (PPE) shall be provided to protect first
aid personnel and ill or injured persons from risks of exposure to infections.
(c) PPE shall include at a minimum:
(i) protective gloves such as disposable PVC, latex gloves or heavy duty gloves
where there is a risk of exposure to sharp objects or when cleaning blood or
body substance spills;
(ii) protective clothing such as disposable non-porous overalls or plastic aprons;
(iii) eye protection such as goggles and safety glasses;
(iv) safety footwear to protect feet from sharp objects; and
(v) resuscitation mask to reduce the risk of exposure to blood and body
substances.
(d) Control measures shall be in place for the management of skin penetrating injuries
(SPI) and other blood or body substance exposures.
(e) Management of a SPI includes the following:
(i) encourage the wound to bleed by gently squeezing;
(ii) wash the area with cold running water and soap if available; and
(iii) apply an antiseptic if available then cover the wound with an appropriate
dressing.
(f) Procedures shall be in place for the management of exposure to blood or body
substances.
(g) Management of exposure to blood or body substances includes the following:
(i) wash away the blood or body substance with soap and water. If water is not
available then use a 60-90% alcohol based hand rinse or foam;
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(ii) if the eyes are contaminated, rinse eyes while open with tap water or saline
solution; and
(iii) if blood gets into the mouth, spit it out and then repeatedly rinse with water.
(h) If exposed to blood or body substances the person shall be referred for medical
assessment immediately. The doctor can then assess the degree of exposure and
arrange blood tests and immunisation where appropriate. Access to professional
counselling shall also be provided, if necessary.
(i) Records of blood or body substance exposure shall be documented and kept at the
workplace. Records of exposure and treatment shall be kept confidential.
3.5 Employee Camps / Villages
(a) Employers that have employee camps/villages, or contract out to a third party to
provide an employee camp/village, shall ensure first aid and/or medical treatment
facility is available onsite. In addition to the requirements set above for medical
treatment, employers shall ensure a community health program exists that provides
the following services:
(i) education of employees on communicable diseases to include blood borne
pathogens, HIV, Hepatitis B & C, sexually transmitted diseases (STDs),
chicken pox, and tuberculosis (TB);
(ii) annual drug and alcohol awareness campaigns;
(iii) annual smoking cessation campaigns; and
(iv) vaccination & immunisation program aligned with relevant HAAD Policy and
Standards;
(b) Employers shall ensure that employee camps/villages have a crisis management
plan that addresses a potential outbreak of contiguous disease and that facilities are
designated to isolate employees that have contiguous diseases (eg. chicken pox, flu,
etc.)
(c) Employers shall ensure employee camps/villages have a medical emergency
response plan that is tested at a minimum, annually.
3.6 First Aid and Medical Treatment Centres
(a) Worksites with first aid and medical treatment centers shall meet all the requirements
set by HAAD for registration and licensing as a clinic. The HAAD definition of a clinic
includes the following:
(i) a health care facility that includes one clinic or more staffed by general
practitioner GP (one or more), or a specialist (one or more). A clinic shall be
mainly used for health consultations and simple treatment. It does not provide
emergency services but provides first aid services. Emergency cases shall be
referred to a hospital.
(ii) Clinic Subtypes:
General Clinic;
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School Clinic;
Specialized Clinic;