WIRELESS SWITCH MANAGER (3WXM) VERSION 7.0.12.

2 RELEASE NOTES
Related Documentation
Use these notes in conjunction with these books:

You can find the license.txt file in the self-extracting exe that you have downloaded from the 3Com Web site.

Wireless LAN Switch and Controller Quick Start Guide Wireless LAN Switch and Controller Hardware Installation Guide Wireless LAN Switch and Controller Configuration Guide Wireless LAN Switch and Controller Command Reference Wireless Switch Manager Users Guide Wireless Switch Manager Reference Manual 3WXM 7.0 New Features Guide

What's New in 3WXM Version 7.0

3WXM Version 7.0 has the following enhancements

PCI Report for the credit card industry (new in version 7.0.9 Licensing has changed from Controller based to Access Point based (new in version 7.0.9) 802.11n Planning, Configuration and Monitoring (new in version 7.0.9) New AP3950 Support (802.11n Access Point) Cluster Configuration Zones Import *.csv file to configure Access Points Export RSSI information as a *.jpg file.

For the latest technical information for this product, including a list of known problems and solutions, see the 3Com Knowledgebase:
http://knowledgebase.3com.com

Software License Agreement

Before you use the Wireless Switch Manager (3WXM) software, be sure to read the license agreement text.

For more information about the MSS features supported by 3WXM, see the Wireless LAN Switch and Controller Configuration Guide and the Wireless LAN Switch and Controller Command Reference.

Part No. 10017164 AB Published March 2010

WIRELESS SWITCH MANAGER (3WXM) VERSION 7.0.12.2 RELEASE NOTES

New in 3WXM 7.0.9.2 - Access Point Based License In prior versions of 3WXM, licensing was based on either 10 controllers or an upgrade license to 64 controllers. With the continued improvement over the number of APs and controllers supported, 3Com is switching to an AP based license. License are now based on a primary license of 12 APs and 1 controller with upgrades in increments of 12, 48, 96 and 480. The RF Planning tool is now offered as a separate orderable model number.

Anyone running the 3CWXMUPA upgrade will see the same as above, but it will include an additional 480 AP upgrade for a total of 972 supported APs. For anyone running over this license capacity on an existing configuration should contact their 3Com sales representative to get another upgrade at no charge to make their installation of 3WXM whole. New in 3WXM 7.0.9.2 - PCI Compliance Report A new report is introduced in 3WXM Version 7.0.9.2 name the PCI Compliance Report. PCI or PCI DSS (Payment Card Industry Data Security Standard) was developed by major credit card companies as a guideline for companies that process credit card information. The standards assist companies with preventing credit card fraud, cracking, and various other security vulnerabilities and threats. A company that processes credit card information must comply with PCI guidelines or risk losing the ability to process credit card information if violations are found during an audit of the network. The PCI Compliance report contains the number and categories of violations located on the target network. A network vulnerability leads to a violation of the PCI guidelines. The PCI Compliance report is located in the list of reports available on 3WXM. To generate the report, follow these steps:
1. 2. 3. 4. 5. Click Reports on the menu bar. Select PCI Compliance Report from the Report Types list. From the Task list, click Generate. Select a time and date range for the report. Click the available link to review the report.

3CWXM12 - Base license supporting 12 APs and 1 controller 3CWXM12UP - Upgrade from base to add 12 APs and remove controller limits 3CWXM48UP - Upgrade from base to add 48 APs and remove controller limits 3CWXM96UP - Upgrade from base to add 96 APs and remove controller limits 3CWXM480UP - Upgrade from base to add 480 APs and remove controller limits 3CWX-RF-PLAN - RF Planner

Any existing 3WXM license will find their support migrated to the new licensing platform as follows: Anyone running the 3CWXM10A will automatically support the base license of 12 APs, and upgrade of 480 APs and the RF Planner. This will happen when the software is upgraded.

Version Compatibility

Version Compatibility
Known Restrictions:

Network plans created with 3WXM 6.0 or later are compatible with this version of 3WXM. If you want to use network plans created with previous versions of 3WXM, make sure that the option to delete the network plans directory is not checked before you install. After you install the new software, 3WXM asks whether the old network plans are to be sent to the server (if you want to keep them) or deleted. If multiple clients are using the same server, then the old network plans need to be copied only once.

Guest Access Manager (GAM) does not operate with V7.0. Guest Access Manager Advanced is available for systems running V7.0 or greater. Controllers running V4.x are not supported with V7.x of 3WXM.

Upgrade Path and Other Compatibility Notes

Upgrade path for MSS is 4.2.10 > 6.0.4 > 6.0.6 > 7.0. This version of 3WXM has been verified against MSS Version 7.0. To upgrade 3WXM, install a newer version of 3WXM over a previous version. You do not need to uninstall the previous version before installing a newer version. Before upgrading, make a backup of the config-db directory in the 3WXM installation directory. As a best practice, back up the config-db directory on a regular basis to ensure that you have copies of your network plans. If you uninstall a previous version of 3WXM before upgrading, make sure you note the serial number and license key from the License Information dialog box, which you access by selectingHelp>Licensing from the main 3WXM window. You can also save a copy of the license information by starting 3WXM and clicking Save in the License Information dialog box.

If you are upgrading from a version earlier than 6.0, it is recommended that you upgrade to 6.0 first, then upgrade from 6.0 to 7.0. If you are installing for the first time, you must request a license from 3Com for each host on which you plan to install 3WXM Services. You can use the 3WXM serial number and a valid host name to request license keys for the following type of license:

3WXM ServicesEnables you to install 3WXM Services (the 3WXM server).

Depending on the license, you might also have restrictions on the numbers of WX controllers you can manage using 3WXM. When requesting a license, you must provide your license key that is included with your 3WXM CD case and a serial number that will be generated on the system you are installing on. For installation instructions, see the Wireless Switch Manager Reference Manual.

WIRELESS SWITCH MANAGER (3WXM) VERSION 7.0.12.2 RELEASE NOTES

Supported Platforms

1 Open a Web browser and type in the URL location

Microsoft Windows Server 2003, Microsoft Windows XP with Service Pack 1 or higher, Microsoft Windows 2000 with Service Pack 4 or Microsoft Vista Enterprise. SUSE Linux 10.2 and Red Hat WS ES 5.

field https://<ipaddress> where <ipaddress> is the IP address of the 3WXM server.

2 Under Java Web Start Client, click Launch Client.

You must use the English version of the operating system. Operating system versions in other languages are not supported with 3WXM.

You may see a message stating that a web sites certificate cannot be verified and asking if you want to continue. The 3WXM Java Web Start Client uses a self-signed certificate to identify the application to your computer, and clicking Yes allows the installation to continue. Client software installation begins on your computer. The IP address of the 3WXM server is used to identify the client.
3 After the software is installed, you can create a short-

The 3WXM Java WebStart Client

Java Web Start is a technology that allows you to access the 3WXM server to download and cache the 3WXM Java Web Start Client on your local computer. Installing the 3WXM Java Web Start Client requires the installation of the Java Runtime environment. If you do not have this environment, you can download and install it from a link on the 3WXM interface. The 3WXM Java Web Start Client can be launched from any of the following Web browser applications:

cut for your desktop and Start menu.

4 Once the installation is created, the full 3WXM appli-

cation is available to you. If user login is enabled, log in with your 3WXM credentials.

Upgrading to 3WXM Version 7.0 from 6.06

You can install the new version of 3WXM on top of the previously installed one. You do not need to uninstall the previous version.

Microsoft Internet Explorer 5.5 and later Mozilla FireFox 1.5.1 and later Macintosh Safari 1.2 and later

Downgrading to a Previous 3WXM Version

3Com does not recommend downgrading to a previous version of 3WXM. Database files saved in V7.0 cannot be used with earlier versions. In addition, MSS features in version 7 are not supported in previous versions of 3WXM.

Take these steps to install the 3WXM Java Web Start Client on a Windows platform:

Known Issues

1 Back up the network plans by copying the config-db

directory to a location that is not in the 3WXM installation path.

2 Uninstall the current 3WXM installation. Select to

delete all but the license and the network plans.

3 Install the earlier 3WXM software version. 4 After installation, copy the folders in the backed-up

The Client Errors by Time chart in the Monitoring view shows a value of 0, even if client errors have occurred. (53693)
The errors are available in the Alarms view and in the Client Error reports

config-db directory to the one that is created by the installation in step 3.

5 After installation, copy the folders in the backed up

Occasionally, one or more WXs may cease responding while in the 'Executing' state during the MSS upgrade process. (38413)
If this occurs, cancel the operation, and delete the WX from the network plan. Then, upload the WX again.

services-db directory to the one that is created by the installation in step 3. When you start the downgrade version of 3WXM, it opens the Default network plan. Use File > Switch Network Plan menu bar option to open your plan. If you need to downgrade the WX switches managed by 3WXM, you can do so before or after the 3WXM downgrade.

Because of a limitation in Windows XP that allows no more than 10 half-open connections, running 3WXM services on Windows XP is not recommended if your network plan contains more than 10 devices.
If 10 devices in your network plan were unreachable or not responding, Windows XP would exceed its half-open connection limit, and connection attempts to reachable devices might time out as a result. If your network plan contains more than 10 devices, and you want to run 3WXM services on a Windows system, use a server OS, such as Windows 2000 or Windows 2003, instead of Windows XP.

Known Issues
The Insert AP menu item may be missing when you right-click in a coverage area of type 802.11a or 802.11na. (60314)
To insert AP on this coverage area, you should click Insert AP from the Tools panel and then click on the coverage area to place it.

Linux: The default browser is Firefox, which is not included with SuSE. (30491)
On SuSE, the default browser executable is Firefox. However, the Firefox browser is not included with the

WIRELESS SWITCH MANAGER (3WXM) VERSION 7.0.12.2 RELEASE NOTES

SuSE distribution; only the Konqueror browser is included. The Konqueror browser is not supported by 3WXM. Install a different browser for accessing 3WXM online help. Preferred browsers for Linux are Firefox, Opera, Mozilla, and Netscape.

3WXM incorrectly displayed an error message when configuring bias on an AP. (62380, 61517) Primary and secondary information about a cluster configuration was not displayed in 3WXM (62299) SNMPv3 packets were not correctly decrypted when SNMPv3 was configured in 3WXM. (61225) Using the "Locate Client" feature did not work as expected. (61988) The RSSI heatmap was generated after importing a network plan and no APs were present on the network. (61977) When copying and pasting APs from one Mobility Domain to another, the APs were duplicated instead of being placed in the new Mobility Domain. (61934) You could not change the system IP address of a WX using 3WXM. (61691) Importing a *.cvs file into 3WXM did not work as expected. (61819)

Daylight Savings Time or timezone changes are not automatically detected in 3WXM. (18422)
If a Daylight Savings Time or timezone change occurs on the host machine where 3WXM is running, displayed timestamps are not automatically updated in 3WXM. This issue is actually a Java Virtual Machine (JVM) issue. The JVM does not detect date or time changes made at the OS level. See the following web page:
bugs.sun.com/bugdatabase/view_bug.do?bug_id=421 6582

Exit and restart 3WXM to place a date or time change made on the host machine that is running 3WXM into effect.

Known Issues Resolved in Version 7.0.10.3

APs disappeared from the network plan after enabling or disabling the cluster feature on a Mobility Domain. (59997, 59784) Accepting network changes for APs on two or more WXs simultaneously corrupted the network plan. (59442) Network changes did not synchronize properly in 3WXM. (59109) The Monitor status did not match the data in the Client Load per AP report. (58441)

Resolved Issues
Known Issues Resolved in Version 7.0.12.2
Special characters, such as ampersand, could not be used within the customized Web portal page designed through WebView. (62462)

Submitting Problem Reports

802.11n clients did not display properly in the Operational Rate report. (57952) Upgrading from 3WXM 6.0.x to 3WXM 7.0.x caused the RADIUS server dead time value to change from 5 to 0 which appears as a network change in 3WXM. (56185) Accepting autotune changes caused the 3WXM client to become unresponsive. (59046) A VLAN name was randomly reset to an empty string for service profiles, MAC users, MAC user groups, named users, or named user groups. (58429)

Large floor plans caused 3WXM to use large amounts of server memory. (42374)

Known Issues Resolved in Version 7.0.5.2

3WXM now correctly handles the WX2200 with upto 192 active APs and 768 configured APs. Adding a fingerprint to a cluster configuration caused the configuration to fail in the network (54841) Using optimal power feature in 3WXM did not adjust the transmit power of the APs appropriately (54802) When restricted monitor users click on Alarms by Category or Alarms by Severity pie slices or links, fewer alarms are displayed than expected. (53894) Monitor users with restricted access may occasionally see a full user's view. (53812) If a configuration is reloaded from the CLI on a WX, 3WXM may not detect the changes. (53593)

Known Issues Resolved in Version 7.0.7.3

3WXM incorrectly reports that the enable password for a WX has changed when it has not. (57300) Special characters were not allowed for user passwords. (57202) When using MAC prefixes as an authentication parameter, MAC users failed to connect to the network. (56013) Copying and pasting configurations between WXs did not work. (55900) Too many RF obstacles prevented the floor plan from importing into 3WXM. The recommended number of obstacles per floor is less than 1000. (55655) Storing numerous backup files on the RM-200 caused slow performance of 3WXM. (55622) After changing the severity of an alarm, 3WXM did not correctly display the new severity. (55575)

Submitting Problem Reports

You can generate a problem report at any time by selecting Help > Report Problem in 3WXM. If a problem occurs, the Internal Application Error dialog box appears.

WIRELESS SWITCH MANAGER (3WXM) VERSION 7.0.12.2 RELEASE NOTES

To generate a problem report, follow these steps:

1 Do one of the following: a In the Internal Application Error dialog box, click

To send the problem report to 3Com Technical Support, create a zip archive of the problem report directory and send the archive as an attachment. For email information, see the Obtaining Support for Your Product appendix in the Wireless Switch Manager Reference Manual.

Report Problem.
b Select Help > Report Problem.

The Report Problem to 3Com dialog box appears.

2 Fill out the information in the dialog box.

Enter your name and as much detail as possible about the task you were performing when the problem occurred. You must provide the name of your company.
3 Click Send Now. 4 If network access for the email report is not available

Copyright 2010, 3Com Corporation. All Rights Reserved. Unless otherwise indicated, 3Com registered trademarks are registered in the United States and may or may not be registered in other countries. 3Com and the 3Com logo are registered trademarks of 3Com Corporation. Mobility Domain, Mobility Point, Mobility Profile, Mobility System, Mobility System Software, MP, MSS, and SentrySweep are trademarks of Trapeze Networks, Inc. Intel and Pentium are registered trademarks of Intel Corporation. Microsoft, MS-DOS, Windows, Windows XP, and Windows NT are registered trademarks of Microsoft Corporation. All other company and product names may be trademarks of the respective companies with which they are associated.

from the 3WXM host, click Save to store the problem report on the 3WXM host. The problem report is saved as a directory with a name containing the timestamp of the problem report (for example, Thu-Aug-19-13-04-11-PDT-2008). This directory is located in C:\Documents and Settings\user_home_directory\3WXM\bugs, where user_home_directory is the home directory of the user that is running 3WXM at the time the problem report is generated.