RAMESH.

M
# 2/1, Angala Parameshwari Nilaya, 15th C Cross, 18thMain,Bandappa Garden, Muthyal Nagar, Bangalore, 560054 +91 9886385022 m.ramesh.dp@gmail.com Key Account Manager - Sales Personal Summary Creative, passionate and dynamic professional with a broad-based transferrable skill set in sales, marketing and management. Thrives in fast-paced environment with the unique ability to focus on the big picture without losing sight of the details while maintaining focus on achieving bottom-line results. Decisive team leader with exceptional ability for developing and leveraging comprehensive strategies that support brand objectives and achieve sales goals. Earned a reputation as a high-energy leader willing to take on challenges others passed by. Consistently exceeds sales targets using innovative marketing strategies with a key focus on customer needs. Now looking for a new and challenging managerial position, one which will make best use of my existing skills and experience.

WORK EXPERIENCE: 7.8 years. 3 months as Key Account Manager Sales for asklaila.com. 1 year experience as Area Sales Manager for Online directory (Just Dial Ltd) 6 years & 5 months of experience in the hospitality Industry Over 4 years of Managerial experience. Working Profile: Key Account Manager Sales: asklaila.com (Four Interactive Pvt Ltd.) from 12th August till present. Duties: Maintaining competitor awareness Contributing to the regional plan Preparing business plans Managing customer retention Maintaining comprehensive knowledge of products and services Growing in new accounts Growing the business Conducting performance reviews Training staff in new techniques

 Area Sales Manager: Just Dial Ltd since 16th August 2012 till 11th August 2013 Duties: 1. 2. 3. 4. 5. 6. 7. Getting the leads from telemarketing Giving the presentation Meeting clients & closing the deals Strategic Business Planning Creative Marketing Strategy Trend Forecasting & Analysis Motivational Team Leadership

Senior Assistant Manager (Operations): Dominos Pizza Kempapura, Bangalore. Duties:

Ensuring the highest standards of food and beverage service. Keeping control of food and labour costs. Ensuring Health & Safety and also hygiene procedures & standards are maintained. Having an in-depth knowledge of all menus. Responsible for recruiting, training & developing restaurant staff. Dealing with and resolving customer complaints. Maximizing all business opportunities to drive sales. Communicating with the BOH staff to ensure efficient food service. Organizing weekly roaster for the Restaurants staff. Ability to create a great atmosphere & be an inspirational host. Monitoring sales and then writing informative reports for the Superiors. Accountable for budgeting, cost control, payroll, general accounting, and full profit and loss.

KEY SKILLS AND COMPETENCIES

Strong motivational and influential people skills. Extensive and relevant knowledge of good food. Enthusiasm for creating delicious food and providing a great service. An eye for detail and the ability to drive consistent brand standards. Experience of managing people and driving business performance. Experience of organizing private functions including parties and other special occasions.

PROFFESSIONAL EXPERIENCE:

Worked as Area Sales Manager for Just Dial Ltdfor a period of 1 year. Worked asSenior Assistant Manager for Dominos Pizza Jubilant Food Works, fora period of 3 years. Worked as Assistant Manager ForKAATIZONE - East West Ethnic Foods Pvt Ltd for a period of 10 Months. Worked with Kentucky Fried Chicken (K.F.C) Dodsal Corporation from December 2005 to April 2008. Core strength includes 1. 2. 3. 4. 5. 6. 7. Quality control Strategic planning Health & safety Cost control Customer focused Marketing Activities Commercial Awareness. Areas of expertise 1. Coaching & Staff development 2. Regulatory & Safety compliance 3. Inventory control 4. Product & Quality Control 5. Food & Beverage Operations 6. Customer service Delivery 7. Cost Controls

Training Undergone:
1. Senior Assistant Manager Training Dominos Pizza LLC, Learning & Development Program. Store Management Perspective. Directing others in performing and completing management-specific tasks. Successful execution of operations. Lower out the Door times to achieve better delivery times. Aligning Store operations to achieve goals. Build order volume while maintaining service times. Long Term Focusing. Impact of upcoming specials on order volume. Achieving objectives and planning for store improvement. Training team members how to handle customer concerns.

2. Assistant Manager Training Dominos Pizza LLC, Learning & Development Program. Flawless Execution People First- Selection Profit & Loss Statements Equipment Maintenance. 3. Associate Manager Training - Dominos Pizza LLC, Learning & Development Program.

PERSONAL SKILLS

Energetic Engaging personality Excellent communicator Passionate

Educational Qualification: B.com, Bangalore University. Pre UniversityCollegeBangaloreUniversity (Correspondence). S.S.L.C from MES.

PERSONAL DETAILS

Name Fathers Name Date of Birth Language known Marital Status

: : : : :

Ramesh.M Murugeshan. T 29/12/1986 English, Kannada, Hindi, Tamil &Malayalam. Single

Interests: 1. 2. 3. 4. Sports Fanatic, Love watching sports events. Reading Books. Interacting with people. Traveling.

Declaration: I hereby declare that all the above furnished details are true to the best of my knowledge and belief. Place: Bangalore. Date

18.12.2013

(Ramesh.M)