Starfish

A 360-degree View of at-risk Students

Starfish: An Early Alert Tool with a 360-degree View of At-risk Students Starfish Implementation Team
Arthur Corradetti, Academic Affairs Christina Deonandan, Information Technology Margot Edlin, Faculty Fellow Paul Marchese, Academic Affairs Ed Molina, Academic Affairs Emil Parrinello, Information Technology Karen Steele, Academic Affairs Raj Vaswani, Information Technology
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Background

of the project

Academies Early Alert single system Original Early Alert system IBM grant fall 2010 system piloted in spring 2011 Scaled up through Spring 2013; 37% of faculty participation CUNY SSRP (Student Success Research Project) grant assessment of effectiveness of system (spring 2013) Gates Foundation grant disseminate information to faculty and staff (spring 2013).

Starfish Early Alert with referrals to learning centers launched Fall 2013, 50% faculty participating by midNovember

Priority Concerns
Support of revamped and expanded Academy model Single technology with extensive functionality Flags to Advisers, Referrals to Learning Centers Clearer communication of student issues Documented follow-up Measurable outcomes for assessment of system and implementation effectiveness

Faculty Feedback Loop

Advisor Intervention

Flag is Raised

Evaluate Student Performance

Provide

Faculty

Referral is Created Flag is Resolved

Receive

Student Action

Learning Center Intervention

Referral is Cleared

Student Action

Survey Email Email notification sent to Instructors, includes survey instructions, and a listing of the semesters course load.

Sample Survey

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Progress Survey Tab

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Survey Reminder
There is an option in the admin screen to set up to two email reminders before the survey expiration date.

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Setting Flags on Demand External from Survey Step 1 Identify Student(s)

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Setting Flags/Referrals/Kudos External from Survey Step 2 Select Tracking Item(s)

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Step 3 Enter Comments

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Learning Centers/Advisors manage and clear tracking items at the conclusion of an appointment. An email notice is sent to both the instructor and student upon clearing a tracking item. Learning Centers/Advisors are able to sort items by column.

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Dashboard Faculty, Advisors & Learning Center

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Learning Center/Advisors clear tracking items and provide feedback to the instructor. Thereby closing the loop

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Calendar Manager Role Book appointments for tutors/advisors

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Book an Appointment

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Document appointment outcomes

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SPEEDNOTES

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SPEEDNOTES

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Flag view may be organized using filters and through column sort feature

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Advanced Search

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Advanced Search

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Installation and Configuration

Hosted environment Starfish Solutions Faculty and Staff are authenticated via LDAP Security Based on Relationships (Faculty, Advisor, LC) Relationships based on student groups, academic plans, subplans and enrolled courses by term CSV files used to build relationships Data load via SIS Adaptor Java application Incremental Data Loads Nightly scripts extracts data from 805/856 local database Blackboard Building Block Integration

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Statistics as of 11/07/13

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Q&A

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Contact Information
Arthur Corradetti, Academic Affairs Acorradetti@qcc.cuny.edu Christina Deonandan, IT Cdeonandan@qcc.cuny.edu Margot Edlin, Faculty Fellow Medlin@qcc.cuny.edu Paul Marchese, Academic Affairs Pmarchese@qcc.cuny.edu Ed Molina, Academic Affairs Emolina@qcc.cuny.edu Emil Parrinello, IT Eparrinello@qcc.cuny.edu Karen Steele, Academic Affairs Ksteele@qcc.cuny.edu Raj Vaswani, IT Rvaswani@qcc.cuny.edu

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