Pace University Lubin School of Business Dept. of Mgt. & Mgt.

Science

MGT 357 Fall 2013

Dr. Kuei ____________________________________________________________________________________________

MGT 357: Project Management for Business

____________________________________________________________________________________________

Course Description
This course covers topics and trends in todays business project environment. Students will learn the specific concepts/skills that are required to effectively manage projects across a variety of business disciplines. The topics include project mgt. maturity, project selection, project scope management, cost management, project scheduling, quality management, project system dynamics, earned value analyses, resource loading, and risk management. Computer software such as Microsoft Project 2007 will be used.

Learning Objectives
After completing this course, students will be able to: Understand the role of a project manager and the importance of project management in a business setting Understand the terms, concepts, and activities associated with planning and managing projects Understand project system dynamics and project model thinking Apply analytical techniques and tools to select, plan, schedule and monitor projects Create and maintain a project plan using Microsoft Project 2007

Prerequisites
MAT 117 or MAT 134 or MAT 234
Class Web Site: http://blackboard.pace.edu

Course Materials
Required Text: Pinto, J., Project Management: Achieving Competitive Advantage, 3rd Edition with a 2010 software
ISBN (9780133346886).

2nd ed (2010), Prentice Hall, ISBN 978-0-13-612581-5 (Packaged with Microsoft Project 2007) References:

Best Practices in Project Management

http://www.rmci.ase.ro/no11vol1/Vol11_No1_Article4.pdf

International Journal of Project Management

http://www.journals.elsevier.com/international-journal-of-project-management/ Zwikale, O., and Smyrk, J., Project Management for the Creation of Organizational Value, 2011, Springer. Kerzner, H., Project Management: A Systems Approach to Planning, Scheduling, and Controlling,10th ed. (2009), Wiley, ISBN 978-0-470-27870-3

A Guide to the Project Management Body of Knowledge (PMBOK Guide), 4th ed. (2008), Project Management Institute, ISBN 978-1-933890-51-7 Marmel, E., Microsoft Project 2007 Bible (2007), Wiley, ISBN 978-0-470-00992-5
Rand, G.K. (2000). Critical chain: theory of constraints applied to project management, International Journal of Project Management, Volume 18, Issue 3, Pages 173-177

Course Outline
Week
(1) 9/11

Reading Pinto: Ch. 1

Topics And then came Complex Project Management (1)

Introduction to project management: project definition, 8 Project Management Knowledge Areas, project life cycle, Project Mgt. Maturity Examples of projects (e.g. Skyscraper world)

In Class Exercise

(2) 9/18

Pinto: Ch. 3

And then came Complex Project Management (2): :the Cynefin Framework
Project selection: analytic hierarchy process (AHP) The role of a project manager Integrated Project (pp.66-68) Examples of projects (e.g. ERP Implementation Steps) Project scope management: statement of work, work breakdown structure, responsibility assignment matrix Case Study 5.3 (pp.159-160) Examples of projects (e.g. Movie Making) Project System dynamics (e.g. Underachievement) Project scheduling(I): network diagram for PERT/CPM, critical path, estimating uncertain project completion time Examples of projects (e.g. Disaster Relief) Project System dynamics (e.g. Relative Control) Project scheduling(II): Gantt chart, lags in precedence relationships, crash analysis Integrated Project (pp.318-320) Cost estimation & budgeting: types of costs, creating a budget, Route-Planning Activities Needed for LondonGrand Bend Bicycle Tour in 2004 (handout), Integrated Project (pp.256-257) The Power of the Collective In Class Exercise

(3) 9/25*

Pinto: Ch. 5, 6 Pinto: Ch. 9

(4) 10/2*

MS Project Exercise 1: EX9.3 (p.287); Remodeling an Appliance(p.161) MS Project Exercise 2: EX.Ch.9.7 (p.286) EX.Ch.9.6 (p.286)

(5) 10/9*

Pinto: Ch. 10 Pinto: Ch. 8

EX.Ch.10.4 (p.314)*** MS Project Exercise 3(1): EX10.3 (p.316) MS Project Exercise 3(2): PM.Ch.9.Problem6

(6) 10/16*

(7) 10/23* (8) 10/30*

Term Project Proposal Due MS Project 2007 - Quiz

A Project Management Decision-Making Game

Pinto: Ch. 11, 12
Initial Proposal (Oral Presentation) Review Critical chain project scheduling Resource management: resource loading, resource leveling Integrated Project (pp.162-163) Revised Proposal (Oral Presentation) Review Project evaluation & control: S-curve, milestone analysis, earned value analysis Project termination Risk management: risk identification, risk mitigation, risk analysis with decision trees and Monte Carlo simulation MS Project Exercice 4: EX12.1, 12.3 (p.377),

(9) 11/6*

Pinto: Ch. 13, 14 Pinto: Ch. 7

MS Project Exercise 5: 13.1 (p.408),

(10) 11/13

3 Event management vs. Project management Integrated Project (pp.224-225) Case Study 7.2/13.1 PowerPoint Slide (Oral Presentation) Review Group1 Project quality management: cost of quality, seven quality control tools Modern development PowerPoint Slide (Oral Presentation) Review Group 2 Group 1: Oral Presentation Term Project Group 2: Oral Presentation Term Project

(11) 11/20

Kerzner: Ch. 20, 21

Final Exam *: Laptop Computer and MS Project 2007 ***: Excel Exercise

12/4 12/11 12/18

Free Download Below is the link to Microsoft Project 2007: http://download.cnet.com/Project-Professional-2007-Trial-Version/3000-2076_4-75451260.html The downloaded file should have an .img extension. You should compress/mount the file using something like winrar or 7-zip (When you open it, find and click setup.exe, and Microsoft Project 2007 will install). The only downside is that this is a trial version and can only be used 25 times (basically you can shut down the program 25 times). (Note: the Cancel (or continue) button can be clicked since a serial number (or product key number) is not required for this trial version.) Below is the link to Microsoft Project 2010 (trial version, 60-day):
http://technet.microsoft.com/en-us/evalcenter/ee404758.aspx

Office Hour: M: 3:00pm-5:30pm; W: 3:00pm-5:30pm ; Office: W490 E-mail: ckuei@pace.edu Course Management: Make-up exams are not allowed, except in cases of emergency. You need to come to class prepared by reading the assigned topics, lecture notes, and problems. Please come to class a few minutes early. Please turn off your cell phone. Cell phone use is not allowed during class (Texting or using cell phones during class is disrespectful to the class). Please keep talking to a minimum while class is in session. Please dont leave the class in the middle of lectures. Low class participation combined with several absences can lead to a failing grade.

Evaluation (Show your instructor what you have learned. Here are six different ways.)
Cell phones and computers are not allowed in any way during the final exam. MS Project 2007 Exercises MS Project 2007 Quiz Final Exam Term Project (Oral Presentation) Questions to Ponder (bubble maps, in class discussion) Class Participation 15% (MS Project 2007 or later version) 10% (MS Project 2007 or later version) 30% 30% (PowerPoint Slides) 10% (2-point each) 5%

Attendance: Regular attendance is essential and will be monitored. Honor Code: All policies of the Lubin school apply.

MS Project 2007 Exercises: Please note that there are two parts:
Part 1: exercises 1 and 2 Part 2: exercises 3, 4, and 5 The first part counts 5 points. You get 5 points for perfect attendance. The second part counts 10 points. Computer outputs must be prepared with computer software (e.g. MS Project 2007 or later version; Due date: 24hrs after our scheduled class for each exercise).

1. Constructing a simple Work Breakdown Structure (WBS) 2. Identifying Projects Critical Path(s) (e.g. CPM, PERT) 3. Saving a Project Baseline 4. Leveling Over-allocated Resources and Assigning cost resources to tasks 5. Tracking Progress on Tasks
Homework (TBA): Homework will consist of questions to ponder (e.g. bubble maps), computer work, solving problems, and short write-ups of cases discussed in class. Final Exam: There will be NO make-up exams except for emergency situations which must be documented.

Term Project (Oral Presentation) (Students need to hand in power-point slides):

This part of the class consists of a presentation of a project management (PM) in action. The aim is to create organizational value through effective project management. Term project can be done either individually or in a group of no more than two students.
You have two options:

Option 1: Project Plan: You will submit a detailed plan for a project of your choice. The plan should include statements of work (with a special focus on Table 5.2 (text, pp.139-140) and the following: configuration, coordination, control), the work breakdown structure (WBS), cost estimation, project network diagrams (e.g. system dynamics diagrams), and Gantt charts. It may include other components as appropriate (e.g. probability analysis of project completion time, resource loading, risk analysis, project dynamics, model thinking). Your aim should also be to lead your audience to think through the following: Critical initiatives: What is the trigger for projects (i.e. imposed project, opportunistic project, or strategy implementation project)? Configuration: Where should we locate our project operations? Coordination: How should we connect our project activities? Critical Enablers: How do critical enablers of project management to high performance vary in different contexts (e.g. movie making vs. disaster relief)? Control: What types of extremes should we watch for?

Continuous Improvement: What can we do to ensure that we can achieve the dual goals of project management and quality management? How am I developing effectively and building on what I know about good and effective PM? Option 2: You need to prepare a keynote speech on Human Skills and Project Management. Your aim should be to lead your audience to think through the following: What lessons have been learned (e.g. interpersonal ability, technical competencies, cognitive aptitude, capability to understand the situation and people, and integrating appropriate leadership behaviors)? What responsibilities do project managers have in a complex business environment during the 21th century? When should a process be art, not science? What do CEOs now demand of their project managers? (Below please also find a list of topics for the second option) A list of topics 1. Motion Picture Project Management 2. Implementing Enterprise Resource Planning (ERP) projects in Small to Medium-sized Enterprises 3. Managing a complex global project life cycle: A case study 4. Building high performance disaster relief project teams 5. Managing Lean Six Sigma projects 6. Implementing process change (or reengineering) projects 7. Documenting a Project Life Cycle Management Process 8. Applying IEEE/EIA Standard 12207 for software life cycles 9. Mapping Complex Electronics Design to Project Life Cycle: The NASA way 10. Implementing strategy through projects: A case study 11. Managing complex (public) projects 12. Improving project team performance through knowledge management and development (http://km.camt.cmu.ac.th/mskm/952701/Extra%20materials/Nonaka%201998.pdf) 13. Identifying and structuring the key risks in projects (http://www.risk-doctor.com/pdffiles/rbs1002.pdf) 14. Becoming a reflective PMP (Project Management Professional) 15. Articles from the following: http://scholar.google.com/citations?user=7Dy1PBkAAAAJ&hl=en 16. http://www.sciencedirect.com/science/article/pii/S0263786398000696
While this (i.e. term project topic selection) is for your own professional interest it will also help you consider what the implications are for managing projects.

Class participation: You are expected to do all of the assigned reading and discuss it in class as prompted. Class participation grade is based on your consistent and substantive participation in such discussions.

STUDENTS WITH DISABILITIES The Universitys commitment to equal educational opportunities for students with disabilities includes providing reasonable accommodations for the needs of students with disabilities. To request an accommodation for a qualifying disability, a student must self-identify and register with the Coordinator of Disability Services for his or her campus. No one, including faculty, is authorized to evaluate the need and arrange for an accommodation except the Coordinator of Disability Services. Moreover, no one, including faculty, is authorized to contact the Coordinator of Disability Services on behalf of a student. For further information, please see Information for Students with Disabilities on the Universitys web site.

6 Academic Integrity: Educational institutions should aspire to instill in their students an appreciation for and the practice of ethical conduct. All students are required to adhere to the statement of academic integrity outlined in the Pace University catalog. Academic integrity infractions can include, but are not limited to, copying and presenting the work of another as your own, collaborating with others on assignments intended to be done individually, using unauthorized resources such as an instructor's manual to complete assignments, copying the work of others during an exam, and failing to reference the work of others or creating fake references in your assignments. You may receive a failing grade in any assignment, exam, or course in which an infraction takes place, and you may be suspended or expelled from the school. When in doubt about what might be considered an academic integrity infraction, the best course of action is to ask your instructor for clarification.