Project (Duke) On Employment Satisfaction

1.
INTRODUCTION
1.1 HISTORY
Duke is promoted and managed by Shri Prabhubhai Patel, Shri S.N.Patel, Shri D.K.Patel,
and Shri R.P.Patel. All the founders of Duke are quality conscious. Technology serving
the nation since 1989 by providing quality pumping solution to pump industry.
India’s 2/3 population about 66% is mainly dependent on rain water. Now rapid changing
of modernization is experienced in ruler villages are now days becoming changing its
ground water.
It start up for catering in form of small submersible pumps repairing workshop. Today’s
company has sound financial position powerful management skill and motivated staff. It
is having production of producing pumps sets per day company is square over 41000 sq.
Feet there strong building in 225000 sq. Feet land area.
Duke Plasto Technique Pvt. Ltd. synonymous for manufacturing quality consistent and
reliable products and as its name Duke itself speaks king in pumping solution industries
and winners of national quality award in 2007 from government of India.
Duke Plato Technique Pvt. Ltd. 1
By Kartik K. Sompura [M.B.A.] Summer Project,VMPIM.

1.2 VISION
To be eminent global brand providing complete, innovative, invincible quality pumping

paraphernalia under one roof.
1.3 MISSION
We are committed to manufacture products complying with the best quality standards of
the world.
We strive to create an environment that nurtures youth and nourishes the experienced.
On the bedrock of ethics, Duke is instituted by amalgamating the best practices and
technologies of the world.
1.4 VALUES
The values that guide us are trust, ethics, integrity, discipline and performance.

1.5 COMPANY PROFILE
Name of Company :
 Duke Plasto Technique Pvt. Ltd.
Location :
 Corporate Office :
401, 4th floor, Ankit Building,
Near Shilp, C.G.Road,
Navarangpura, Ahmedabad-09
Phone : +91 -79 -26405782
Fax : +91 – 79 – 26403428
 Works :
N.H.14, Deesa Highway,
Opp. Hotel Green Wood,
Badarpura, Palanpur – 385510
(N.Gujarat, India.)
Size of the Unit :
 Medium Scale Industry

Form of Organization :
 Partnership Firm
Name of the Product :
1. Submersible Pumps
2. Motors
3. Monoblock Pumps
4. Centrifugal Pumps
5. Pressure Booster Pumps
Existing Management Body :
Designation Name
 Managing Director Mr. P.P.Patel
 Executive Director Mr. S.N.Patel
 Executive Director Mr. D.K.Patel

 Executive Director Mr. R.P.Patel
 Chief Accountant Mr. Manubhai Patel
 Bankers (1) Bank of Baroda
(2) State Bank of India
 HR Manager Mr. Bharatbhai Joshi
 Managing Partner Mr. K.B.Solanki
1.6 ORGANIZATION STRUCTURE
Managing Director
Manager Manager Manager HR Manager Finance

Production Marketing Department Department
Department Department
Accountants Head

Ex. Accountants Ex. Accountants Ex. Accountants Ex. Accountants
Cash & Bank Sales Purchase Other Works
1.7 CERTIFICATION
Recognized by the Best Certification
1. Duke Plato Technique Pvt. Ltd. has received ISI certification for IS 4985 in the
year 1999.
2. Received ISI certification for ISI 12818, and ISO 9001:2000 from ABS in the
year 2000.
3. Approval from GWSSB, Gujarat in the year 2001.
4. Approval from UP Jal Nigam in the year 2002.
5. Approval from PHED, Rajasthan in the year 2003.
6. Supplied to UNISEF & WHO, South Africa in the year 2004.
7. Approval from Karnataka water Supply Board in the year 2005.

8. Received National Quality Award for Quality Product in 2006.
9. ISO 9001:2000 certification from TUV:SUD South Asia for quality Management
System in 2008.
10. CE certification from TUV:SUD for Outsource/Export to European Countries.
11. NSIC-CRISIL rating of “CRISIL SE28” for high Performance Capability

certification in year 2008.
12. Received ISI certification for IS 8034 in the year 2008.
13. Applied for BEE Star rating in the year 2008.
1.8 ORGANIZATION CHART - HR & ADMIN. DEPARTMENT
Managing Director PA to MD
Shri P.P.Patel Thakor Dhanji
Dy. Manager HR & Director–Admin.

System & Purchase
Mr. P.M.Dalwadi Shri R.P.Patel
Asst. Executive-HR Asst. Executive-

Admin.
Shubham Chandel
Bharat Joshi

Canteen In charge Receptionist Driver Sweeper Security Guard
Ramesh Loh Mrs.Sunita Prajapati Harchand Babubhai Dinesh
Mafatlal Punjabhai Sabbir
Maganbha Babubhai
i
Ganpatlal
2. PROBLEM DEFINITION
2.1 Objective of Study
As the basic objective of any study is to obtain knowledge, we also undertake a project to
understand employees’ perception about their company and what are the reasons for their
job satisfaction? With the help of that we can find it out the reasons, which affect the
most to employees for satisfaction in their job. Company provides different facilities,
which facilities are most likable by the employee. On the basis of that we can say that,
this is the reason for which employees satisfy with their job and they can stay in the
company for a longer period of time.
The main objective of this project is:

 To know business research methodology is helpful in finding the reasons for
employees job satisfaction of Duke Plasto Technique Pvt. Ltd.
 It shows the factors affecting employees behaviour when they are stay in the
company for longer period of time.
 Research also shows that what are expectations of employees from their
company.
 This Research also shows impact of good facility on company’s turn over of
employees.
 With the help of finding the reasons we can take corrective steps for improving
the facility more and more and those facility are not likable by employees can
remove and implement a new one for their job satisfaction.
3. RESEARCH METHODOLOGY
Research Design
Exploratory Research Design
Data collection Method
Primary data by Secondary data
Field survey

Sampling Technique
Non-Probability sample
Convenience sampling
Sample Size = 100
Contact Method -- Personal Interview
Research Instrument -- Questionnaire
Research Approach -- Survey Research
4. HYPOTHESIS OF THE STUDY
4.1 χ2-Test:
Test of Goodness of Fit
Suppose we have obtain an observation frequency distribution and we are interested in

knowing whether the observed frequency distribution support a particular hypothesis for
these a very powerful test for testing the significance of discrepancy between observed
and expected frequency distribution way given by Karl Pearson in 1900. The test is
known as χ2-test at the goodness of fit.
Under the Null hypothesis that there is no significant difference between Observed and
Expected frequency. The formula of χ2 is as follow,

χ2=∑ (Fo-Fe) 2/Fe
Note: Here some frequencies are less than 5, to use χ2-Test we have pooling method so
where there is the frequency less than 5 we add it with preceding or succeeding one to
make it equals to or greater than 5.
Q.1. Because of Life Insurance Policy Provided by the Company.
Ho=There is no significance difference between the age of employees and reason for
their job satisfaction Because of Life Insurance Policy Provided by the Company.
H1=There is significance difference between the age of employees and reason for their
job satisfaction Because of Life Insurance Policy Provided by the Company.
α=5%
60 and
18 to 24 25 to 32 33 to 45 46 to 60 Above Total
Strongly Disagree 2 4 0 0 0 6
Disagree 3 3 1 0 0 7
Neither Agree Nor

Agree 38 18 3 0 0 59
Strongly Agree 17 3 3 0 0 23
Total 62 30 8 0 0 100
GRAPPHICAL REPRESENTATION

K
Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree
Total
100
100
75
62
59
Values
50
38
30
23
17 18
25
8 6 7 5
2 3 2 4 3 2 3 1 1 3 3
0
Age 18 to 24 Age 25 to 32 Age 33 to 45 Total
Age
Chart 4-1 Life Insurance Policy Provided by the Company
Fo Fe (Fo-Fe) (Fo-Fe)2 (Fo-Fe)2/Fe

2
4 6 5.52 0.48 0.2304 0.0417

0
0
0
3
3 6 6.92 -0.92 0.8464 0.1223
1
0
0
2
2 5 5.16 -0.16 0.0256 0.0050
1
0
0
38
39 36.98 2.02 4.0804 0.1103
18 17.7 0.3 0.09 0.0051
3
0
0
17
20 18.98 1.02 1.0404 0.0548
3
3
0
0 6 8.74 -2.74 7.5076 0.8590
1.1982
Table 4-1.1 Life Insurance Policy Provided by the Company
χ2cal=1.1982
DOF=k-m-1
=7-0-1
=6
χ2tab=12.592
χ2cal< χ2tab
1.1982<12.592
At 5% level of significant, the Ho is Accepted.
Decision: There is no significance difference between the age of employees and reason
for their job satisfaction Because of Life Insurance Policy Provided by the Company.

Q.2. Due to Higher Wages & Salary.
Ho=There is no significance difference between the Position of employees in the

Company and reason for their job satisfaction due to higher wages & salary.
H1=There is significance difference between the Position of employees in the Company

and reason for their job satisfaction due to higher wages & salary.
α=5%
Pump
Helper Operator Others Fitter Winder Total
Disagree 7 2 2 3 0 14
Neither Agree Nor

Disagree 3 2 2 2 7 16
Agree 12 10 2 9 5 38
Total 34 27 10 15 14 100
Table 4-2 Higher Wages & Salary

I
Strongly Disagree
Disagree
Agree
Strongly Agree
Total
100
100
75
Values
50
38
34
27
24
25
16
15
14 14
13
12
10 10
9
8
7 7 7
5 5
3 3 3
2 2 2 2 2 2 2
1 1
Position Helper Position Others Position Winder

Position Operator Position Pump Fitter Total
Position
Chart 4-2 Higher Wages & Salary

7 2.72 4.28 18.3184 6.7347
0 10.04 -2.04 4.1616 0.4145
1
0

0
7 8
2
2
3 7 7.28 -0.28 0.0784 0.0108
0
3
2 5 11.72 -6.72 45.1584 3.8531
2
2
7 11 6.24 4.76 22.6576 3.6310
12 12.92 -0.92 0.8464 0.0655
10 10.26 -0.26 0.0676 0.0066
2
9 11 9.5 1.5 2.25 0.2368
5 5.32 -0.32 0.1024 0.0192
5 8.16 -3.16 9.9856 1.2237
13 6.48 6.52 42.5104 6.5602
3
1
2 6 9.36 -3.36 11.2896 1.2062
23.9623
Table 4-2.1 Higher Wages & Salary
χ2cal=23.9623
DOF=k-m-1
=12-0-1
=11
χ2tab=19.675
χ2cal> χ2tab
23.9623>19.675
At 5% level of significant, the Ho is Rejected.
Decision: There is significance difference between the Position of employees in the

Company and reason for their job satisfaction due to higher wages & salary.
Q.3. Because of good Canteen Facility.

Ho=There is no significance difference between the Monthly Income of employees and
reason for their job satisfaction because of good Canteen Facility.
H1=There is significance difference between the Monthly Income of employees and

reason for their job satisfaction Because of good Canteen Facility.
α=5%
Monthly Income Monthly Income

Less than 5000 5000 & more Total
Strongly Disagree 7 1 8
Disagree 10 0 10
Neither Agree Nor Disagree 23 0 23
Agree 41 2 43
Strongly Agree 15 1 16
Total 96 4 100
Table 4-3 good Canteen Facility

F
Strongly Disagree
Disagree
Agree
Strongly Agree
Total
96 100
100
75
Values
43
50
41
23 23
25
16
15
10 10
8
7
4
2
1 1
Monthly Income less than 5000 Monthly Income 5000 and More Total
Monthly Income
Chart 4-3 good Canteen Facility

7 7.68 -0.68 0.4624 0.0602
1 9.92 1.08 1.1664 0.1176

10
11
0
23
23 22.48 0.52 0.2704 0.0120
0
41
41 42.2 -1.2 1.44 0.0341
2
15
1 18 17.72 0.28 0.0784 0.0044
0.2283
Table 4-3.1 good Canteen Facility
χ2cal=0.2283
DOF=k-m-1
=5-0-1
=4
χ2tab=9.488
χ2cal< χ2tab
0.2283<9.488
Decision: There is no significance difference between the Monthly Income of employees

and reason for their job satisfaction because of good Canteen Facility.
Q.4. Because Safe Future in the Company.


Ho=There is no significance difference between the age of employees and reason for
their job satisfaction Because Safe Future in the Company.
H1= There is significance difference between the age of employees and reason for their
job satisfaction Because Safe Future in the Company.
α=5%
60 and
18 to 24 25 to 32 33 to 45 46 to 60 Above Total
Neither Agree Nor

Agree 31 18 5 0 0 54
Total 62 30 8 0 0 100
Table 4-4 Safe Future in the Company

L
Strongly Disagree
Disagree
Agree
Strongly Agree
Total
100
100
75
62
54
Values
50
31 31
30
21
18
25
8 8
7
6
5 5
4
2 2 2
1 1 1 1
Age 18 to 24 Age 25 to 32 Age 33 to 45 Total
Age
Chart 4-4 Safe Future in the Company

1 6.34 0.66 0.4356 0.0687
1
0

0
0
5 7
1
1
0
0
4 6 6.38 0.38 0.1444 0.0226
2
0
0
0
31
33 35.76 -2.76 7.6176 0.2130
18 16.20 1.8 3.24 0.20
5 4.32 0.68 0.4624 0.1070
0
0
21
21 19.22 1.78 3.1684 0.1648
8
2
0
0 10 11.78 -1.78 3.1684 0.2690
1.0451
Table 4-4.1 Safe Future in the Company
χ2cal=1.0451
DOF=k-m-1
=7-0-1
=6
χ2tab=12.592
χ2cal< χ2tab
1.0451<12.592
Decision: There is no significance difference between the age of employees and reason
for their job satisfaction Because Safe Future in the Company.
5. ANALYSIS & INTERPRETETION

Q. What are the Reasons for your Job Satisfaction?
A. Due to Proper Working Conditions.
Graphical Representation:
60
50
40
Count
30
58
20
32
10
5
3 2
0
Strongly Disagree Disagree Neither Agree nor Agree Strongly Agree
Disagree
Chart 5-A- Proper Working Condition
Interpretation: As per my survey 58% Company’s employees are agree and 32% are Strongly
Agree with these statement. And 3% Company’s Employees are Disagree and 5% are Strongly
Disagree with it. So we can say that total 90% employees have a job satisfaction with this
reason.
B. Due to Proper Infrastructure Facility.

B
Disagree
Agree
Strongly Agree
7
3
37
53
Chart 5-B- Proper Infrastructure facility
Agree with these statement. And 7% Company’s Employees are Disagree with it. So we can
say that total 90% employees have a job satisfaction with this reason.
C. Due to Proper Behaviour of Co-workers.

60
50
40
Count
30
52
45
20
10
1 2
0
Disagree Neither Agree nor Disagree Agree Strongly Agree
Chart 5-C- Proper Behaviour of Co-workers
Interpretation: As per my survey 45% Company’s employees are agree and 52% are Strongly Agree
with these statement. And only 1% Company’s Employees are Disagree with it. So we can say that total
97% employees have a job satisfaction with this reason.
D. Due to proper Behaviour of Top Management.

50
40
30
Count
50
20
34
10
8
4 4
0
Disagree
Chart 5-D- proper Behaviour of Top Management
Interpretation: As per my survey 50% Company’s employees are agree and 34% are Strongly Agree
with these statement. And 4% Company’s Employees are Disagree and 4% are Strongly Disagree with
it. So we can say that total 84% employees have a job satisfaction with this reason.
E. Due to Co-operative Staff Members.

60
50
40
Count
30
56
20
34
10
7
3
0
Chart 5-E- Co-operative Staff Members
F. Because of good Canteen Facility.

50
40
30
Count
43
20
23
10
16
10
8
0
Disagree
Chart 5-F- Good Canteen facility
Agree with these statement. And 10% Company’s Employees are Disagree and 8% are
Strongly Disagree with it. So we can say that total 59% employees have a job satisfaction with
this reason.
G. Because of periodic Training given by the Company.

60
50
40
Count
30
58
20
32
10
4 4
2
0
Disagree
Chart 5-G- Periodic Training given by the Company
reason.
H. Because of good Transportation Facility.

70
60
50
40
Count
30 61
20
36
10
2 1
0
Chart 5-H- Good Transportation facility
Agree with these statement. And only 2% Company’s Employees are Disagree with it. So we
can say that total 97% employees have a job satisfaction with this reason.
I. Due to Higher Wages & Salary.

40
30
Count
20
38
24
10
16
14
0
Disagree
Chart 5-I- Higher Wages & Salary
this reason.
J. Due to Higher Incentives.

60
50
40
Count
30 60
20
25
10
10
5
0
Chart 5-J- Higher Incentives
K. Because of Life Insurance Policy Provided by the Company.

K
Strongly Disagree
Disagree
6
Agree
Strongly Agree
7
23
59
Chart 5-K-Life Insurance Policy Provided by the Company
reason.
L. Because Safe Future in the Company.

60
50
40
Count
30
54
20
31
10
7 6
2
0
Disagree
Chart 5-L-Safe Future in the Company
reason.
M. Because Company Providing Medical Facility.

60
50
40
Count
30 60
20
26
10
10
3
0 1

Disagree
Chart 5-M-Company Providing Medical facility
this reason.
N. Due to Higher Benefits for Higher Works.

60
50
40
Count
30
56
20
37
10
5
2
0
Chart 5-N-Higher Benefits for Higher Works
O. Because Promotion is given on the Basis of Performance.

O
Strongly Disagree
Disagree
1 Agree
5
Strongly Agree
7
26
61
Chart 5-O-Promotion is given on the Basis of Performance
reason.
P. Because Promotion is given on the Basis of Seniority.

60
50
40
Count
30 60
20
10 20
14
5
0 1

Disagree
Chart 5-P-Promotion is given on the Basis of Seniority
reason.
Q. Because of Low Pressure of work.

40
30
Count
20
35
34
10
15
9
7
0
Disagree
Chart 5-Q-Low Pressure of work
Strongly Disagree with it and we can say that 41% employees are not happy due to low
pressure of work. But we can also say that total 44% employees have a job satisfaction with
this reason.
R. Because of High Pressure of work.

60
50
40
Count
30
52
20
27
10
10
7
4
0
Disagree
Chart 5-R-High Pressure of work
reason. On the basis of this data we can say that employees are much more satisfied with the
high pressure of work than the low pressure of work.
S. Due to Proper Direction given by the Top-Management.

S
Strongly Disagree
Disagree
1 2 Agree
3
Strongly Agree
43
51
Chart 5-S-Proper Direction given by the Top-Management
reason.
T. Because of Motivation is provided by the Top-Management when it Requires.

70
60
50
40
Count
64
30
20
30
10
2 3
0 1

Disagree
Chart 5-T-Motivation is Provided by the Top-Management when it Requires
reason.
U. Because of Proper Dress-Code is Provided by the Company.

50
40
30
Count
49
43
20
10
3 4
0 1

Disagree
Chart 5-U-Proper Dress-Code is Provided by the Company
reason.
V. Due to good Working time Provided by the Company.

V
Disagree
Agree
Strongly Agree
7
33
53
Chart 5-V-Good Working time Provided by the Company
W. Due to Sufficient time Provided for Lunch.

50
40
30
Count
49
44
20
10
2 2 3
0
Strongly Disagree Disagree Neither Agree nor Disagree Agree Strongly Agree
Chart 5-W-Sufficient time Provided for Lunch
reason.
X. Because of Proper Safety Provided by the Company when you work.

60
50
40
Count
30
54
20
35
10
0 1 1
Chart 5-X-Proper Safety Provided by the Company when you work
reason.
Y. Because of High Level of technology used by the Company for Reducing working Time.

Y
Disagree
Agree
5 Strongly Agree
3
36
56
Chart 5-Y-High Level of technology used by the Company
Z. Because of Provident Fund Scheme provided by the company.

60
50
40
Count
30
53
20 39
10
0 1 1
Chart 5-Z-Provident Fund Scheme provided by the company
reason.
AA. Due to External Safety Provided by the Company.

40
30
Count
20
35
23
22
10
14
0
AA
Chart 5-AA-External Safety Provided by the Company
this reason.
6. LIMITATION OF STUDY
The sample generated from random sampling process tends to produce large standard
error relative to alternative probability sampling technique.
• The information may or may not be true given by the respondents.

• The information collected may not be accurate because there is more to do an in-
depth survey of the same but due to time factor; we were unable to do it.
• Respondents felt awkward giving proper replies for questions.
• The views of the respondents may not permanent.

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1.

Duke Plato Technique Pvt. Ltd. 1

By Kartik K. Sompura [M.B.A.] Summer Project,VMPIM.

To be eminent global brand providing complete, innovative, invincible quality pumping

Duke Plato Technique Pvt. Ltd. 2

By Kartik K. Sompura [M.B.A.] Summer Project,VMPIM.

 Duke Plasto Technique Pvt. Ltd.

401, 4th floor, Ankit Building,

Near Shilp, C.G.Road,

Phone : +91 -79 -26405782

Fax : +91 – 79 – 26403428

N.H.14, Deesa Highway,

Opp. Hotel Green Wood,

Badarpura, Palanpur – 385510

Size of the Unit :

 Medium Scale Industry

Duke Plato Technique Pvt. Ltd. 3

By Kartik K. Sompura [M.B.A.] Summer Project,VMPIM.

Name of the Product :

5. Pressure Booster Pumps

Existing Management Body :

 Managing Director Mr. P.P.Patel

 Executive Director Mr. S.N.Patel

 Executive Director Mr. D.K.Patel

Duke Plato Technique Pvt. Ltd. 4

By Kartik K. Sompura [M.B.A.] Summer Project,VMPIM.

 Chief Accountant Mr. Manubhai Patel

 Bankers (1) Bank of Baroda

(2) State Bank of India

 HR Manager Mr. Bharatbhai Joshi

 Managing Partner Mr. K.B.Solanki

1.6 ORGANIZATION STRUCTURE

Manager Manager Manager HR Manager Finance

By Kartik K. Sompura [M.B.A.] Summer Project,VMPIM.

Recognized by the Best Certification

3. Approval from GWSSB, Gujarat in the year 2001.

4. Approval from UP Jal Nigam in the year 2002.

5. Approval from PHED, Rajasthan in the year 2003.

6. Supplied to UNISEF & WHO, South Africa in the year 2004.

7. Approval from Karnataka water Supply Board in the year 2005.

Duke Plato Technique Pvt. Ltd. 6

By Kartik K. Sompura [M.B.A.] Summer Project,VMPIM.

10. CE certification from TUV:SUD for Outsource/Export to European Countries.

11. NSIC-CRISIL rating of “CRISIL SE28” for high Performance Capability

12. Received ISI certification for IS 8034 in the year 2008.

13. Applied for BEE Star rating in the year 2008.

1.8 ORGANIZATION CHART - HR & ADMIN. DEPARTMENT

Shri P.P.Patel Thakor Dhanji

Dy. Manager HR & Director–Admin.

Mr. P.M.Dalwadi Shri R.P.Patel

Asst. Executive-HR Asst. Executive-

By Kartik K. Sompura [M.B.A.] Summer Project,VMPIM.

Ramesh Loh Mrs.Sunita Prajapati Harchand Babubhai Dinesh

Mafatlal Punjabhai Sabbir

2.1 Objective of Study

The main objective of this project is:

Duke Plato Technique Pvt. Ltd. 8

By Kartik K. Sompura [M.B.A.] Summer Project,VMPIM.

Exploratory Research Design

Data collection Method

Primary data by Secondary data

Duke Plato Technique Pvt. Ltd. 9

By Kartik K. Sompura [M.B.A.] Summer Project,VMPIM.