STAFFING ORGANIZATIONS

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Organizational Staffing Plan: Part 1 Name: Billy Okumu BUS !" Staffing Organization# $ate: %ay &' ()1

STAFFING ORGANIZATIONS Preface

*m+loyment relation# ,a-e un.ergone .ramati/ /,ange# o-er t,e +a#t fe0 .e/a.e# un.er t,e influen/e of e/onomi/ glo1alization an. in/rea#e. 0ork2 T,e 1ureau/rati/ /ontrol 0it,in

organization# ,a-e 1een re+la/e. 1y more la1or"oriente. +oli/ie# t,at en/om+a## in/rea#e. em+loyee in-ol-ement an. engagement in t,e managerial .e/i#ion making +ro/e##2 Staffing 0it,in organization# ,a# t,u# a##ume. ne0 /om+le3itie# an. manager# lay in/rea#ing em+,a#i# on +ro-i.ing t,e em+loyee# 0it, an ena1ling 0ork en-ironment2 T,e fo/u# i# on im+ro-ing em+loyee /ommitment an. long term relation#,i+ t,at i# fruitful for 1ot, +artie#2 Ba#e. on t,e#e o1#er-ation#' t,e e##ay e3+lore# t,e #taffing +oli/ie# an. +ra/ti/e# t,at #,oul. 1e a.o+te. 1y a /offee #,o+2 T,e #u1#e4uent #e/tion# ,ig,lig,t t,e ty+e of em+loyment relation#,i+ t,at #,oul. e3i#t 1et0een t,e /offee #,o+ an. it# em+loyee#' mean# of o-er/oming .i#+arate treatment' ty+e of e3ternal influen/e# t,at /an ,in.er #taffing' Re.re##al +lan' #trategy for 0orkfor/e .i-er#ity an. 5o1 re4uirement analy#i# for #tore manager# an. /offee #er-er#2

STAFFING ORGANIZATIONS Employment Relationships T,e em+loyment relation#,i+ i# t,e legal link 1et0een em+loyer# an. em+loyee#2 It e3i#t# 0,en a +er#on +erform# 0ork or #er-i/e# un.er /ertain /on.ition# in return for remuneration 6International 7a1or Organization' ()11 82 *m+loyment relation#,i+ mu#t fo/u# on #trengt,ening t,e /oo+eration 1et0een manager# an. em+loyee# to a/,ie-e t,e .e#ire. goal# an. o15e/ti-e#2 7egal +er#+e/ti-e# en/om+a## a .etaile. outline of em+loyment /ontra/t an. term# an. /on.ition# t,at .efine t,e 0ork #tan.ar.#' em+loyment o1ligation# an. 1enefit# a-aila1le to t,e em+loyee 69ountouri#' ()):82 It i# t,roug, t,e em+loyment relation#,i+' ,o0e-er .efine.' t,at re/i+ro/al rig,t# an. o1ligation# are /reate. 1et0een t,e em+loyee an. t,e em+loyer2 In a..ition' a +er#on;# 5o1' like a +er#on;# 1u#ine##' i# a ,ig,ly -alue. +o##e##ion t,at +er-a#i-ely affe/t# t,e li-e# of t,e em+loyee an. ,i# or ,er family2 <it, #take,ol.er# e-ery0,ere' t,e relation#,i+ i# la.en 0it, moral re#+on#i1ilitie#2 T,erefore' em+loyment /ontra/t# mu#t outline t,e .etail# of em+loyment an. term# t,at .i/tate t,e 0ork /on.ition#' em+loyee .utie#' re#+on#i1ilitie#' a//ounta1ility' 1enefit# an. fa/ilitie#2 T,e /offee #,o+ mu#t en#ure t,at t,e /ontra/t# are e3+laine. an. un.er#too. 1y em+loyee# an. t,at t,ey agree to follo0 t,e #+e/ifie. #tan.ar.# an. +oli/ie# on t,eir 0ork+la/e2 It i# al#o im+ortant t,at /om+en#ation term# are agree. 1y 1ot, t,e +artie# in a..ition to t,e /larity on +ro+o#e. 1enefit# an. re0ar. #tru/ture2 Furt,ermore' t,e legal +er#+e/ti-e of em+loyment relation#,i+ #,oul. al#o fo/u# on en#uring a.e4uate ,ealt, an. #afety mea#ure# at 0ork+la/e to a-oi. a//i.ent# or ,ealt, ,azar.#2 A /aring em+loyer i# -alue. 1y em+loyee# an. it ,el+# in in/rea#ing 5o1 /ommitment2 Avoiding Claims of Disparate Treatment $i#+arate treatment in-ol-e# intentional .i#/rimination in 0,i/, t,e em+loyer #im+ly treat# #ome +eo+le le## fa-ora1ly t,an ot,er# 1e/au#e of t,eir ra/e' /olor' religion' #e3' or

STAFFING ORGANIZATIONS

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national origin 6=eneman III' ()1182 $ifferential treatment of in.i-i.ual# 0it,in t,e organization i# a /ommon i##ue fa/e. 1y manager# an. #in/e t,e /offee #,o+ em+loy# in.i-i.ual# from .iffering 1a/kgroun.#' #u/, +ra/ti/e# may 1e /ommon2 =en/e t,e management mu#t a.o+t /ertain mea#ure# to a-oi. #u/, +ro1lem# at t,e 0ork+la/e2 T,e#e in/lu.e e-aluating a##e##ment +ro/e.ure# at t,e time of re/ruitment' a-oi. 4ue#tion# t,at may refle/t a 1ia#e. attitu.e to0ar.# #ome .emogra+,i/ #egment' en#ure t,at t,e managerial .e/i#ion# are 1a#e. on rele-ant groun.# an. .o not /om+romi#e t,e e4ual o++ortunity 0ork +oli/ie#' +erforman/e a##e##ment an. fee.1a/k are 1a#e. on in.i-i.ual 0ork' an. ,uman re#our/e +ra/ti/e# /onform to t,e e4ual em+loyment +oli/ie# 6<rig,t>#' ()):82 In a..ition' a key to /reate a /,e/k an. 1alan/e #y#tem 0oul. 1e to +ro-i.e t,e em+loyee# 0it, t,e #/o+e to rai#e any .i#/riminatory i##ue to t,e /om+any management External Influences to Staffing
Staffing is the process of acquiring, deploying, and retaining a workforce of sufficient quantity and quality to create positive impacts on the organizations effectiveness (Heneman III, 2 !!"# Staffing +ra/ti/e# 0it,in organization# are .ee+ly

im+a/te. 1y t,e e3ternal en-ironment 0it,in 0,i/, t,e 1u#ine## o+erate#2 T,e#e influen/e# in-ol-e legal #tru/ture t,at regulate# #taffing +oli/ie#' e/onomi/ .e-elo+ment t,at .etermine 5o1 o++ortunitie#' 0orkfor/e tren.#' /om+etiti-e en-ironment' /u#tomer orientation an. /ommunity 1elief# t,at #,a+e t,e 0orkfor/e 1e,a-ior 6=arol. ?oontz' ()1(82 T,e em+loyment +ra/ti/e# at t,e /offee #,o+ 0ill 1e -a#tly influen/e. 1y t,e#e fa/tor# an. ,en/e t,e management mu#t /on#i.er +ro-i.ing an ami/a1le 0ork en-ironment t,at meet# t,e .eman.# an. re4uirement# of t,e e3ternal en-ironment in 0,i/, t,e 1u#ine## o+erate#2 T,e#e /on#i.eration# in-ol-e a.,eren/e to la1or la0#' #/o+e for /areer +rogre##ion for em+loyee#' a.e4uate /om+en#ation an. 1enefit#

STAFFING ORGANIZATIONS #/,eme' .e-elo+ment o++ortunitie# an. #uita1le ,uman re#our/e frame0ork t,at +romote# em+loyee 5o1 #ati#fa/tion2 Plan to Manage Employee Shortages or Surpluses

Organization# are for/e. to terminate em+loyee# on #,ort noti/e# for /o#t /utting +ur+o#e# an. in or.er to retain 1u#ine## -ia1ility2 Rig,t#izing or .o0n#izing #taff i# often a /,allenging ta#k #in/e t,i# #+rea.# anger an. .i##ati#fa/tion among t,e em+loyee#2 T,erefore' it i# im+ortant for organization# to +lan an. fore/a#t man+o0er re4uirement# in a.-an/e #o t,at t,e management /an effe/ti-ely a++ly t,e #kill# of it# em+loyee# a/ro## all .e+artment# 6Be/,et' ())@82 T,e /offee #,o+ /an a-oi. .o0n#izing 1y a.o+ting tem+orary 0ork /ontra/t# 0it, #ome em+loyee# an. t,i# /an 1e rene0e. 0,en #ur+lu# #taff i# re4uire.2 Su/, /ontra/tual agreement /an +re-ent un+lea#ant #ituation an. +a-e t,e 0ay for effe/ti-e #taffing +ra/ti/e# 0it,in t,e organization2 Strategy for or!place Diversity

<ork+la/e .i-er#ity i# a +eo+le i##ue' fo/u#e. on t,e .ifferen/e# an. #imilaritie# t,at +eo+le 1ring to an organization2 %anagement of a .i-er#e 0orkfor/e /an 1e /,allenging2 =o0e-er' it al#o +ro-i.e# t,e organization 0it, an a.-antage of .ifferent #kill#' 1elief#' +er/e+tion an. attitu.e# /om1ine. to +ro-i.e t,e 1u#ine## 0it, a /om+etiti-e e.ge 6<al#,' ()1(82 Strategi/ +lan# an. effe/ti-e 0ork +ra/ti/e# /an ,el+ t,e 1u#ine## to +re-ent .i#/riminatory +ra/ti/e# an. a.o+t a fair a++roa/, to managerial .ealing 0it, t,e .i-er#e 0orkfor/e2 Su/, +ra/ti/e# in/lu.e regulatory +oli/ie#' o+en .i#/u##ion forum# an. 0orking /o.e t,at eliminate# t,e groun. for any 1ia# or .i#/riminatory +ra/ti/e#2

STAFFING ORGANIZATIONS Store Managers Bo1 analy#i# of #tore manager# 0oul. 1e a# follo0#:

T,e $utie# an. ta#k# C monitor #tore o+eration#' allo/ate ta#k# to in.i-i.ual# an. team#' maintain #tore +erforman/e re/or.#' maintain em+loyee +erforman/e re/or.#' +re+are .aily' 0eekly an. mont,ly #tore +erforman/e re+ort#D *n-ironment C .eman.ing /u#tomer#; +re##ure to im+ro-e +erforman/e' #ale# an. target#' aggre##i-e /u#tomer#' long 0ork ,our#D Tool# an. e4ui+ment# C /om+uter#' /a#, regi#ter' kit/,en e4ui+mentD Relation#,i+# C /u#tomer intera/tion' em+loyee relation# an. ,ig,er managementD Re4uirement# C managerial /a+a1ilitie#' a//ounting kno0le.ge' ,uman re#our/e management #kill#' /u#tomer #er-i/e2 Coffee Servers T,e Bo1 analy#i# for /offee #er-er# 0oul. 1e a# follo0#: $utie# an. ta#k# C /u#tomer or.er taking' or.er .eli-ery' re+orting to #tore managerD *n-ironment C .eman.ing /u#tomer#' long 0ork ,our#' +re##ure to +erform 1etterD Tool# an. e4ui+ment C /offee makerD Relation#,i+# C /u#tomer intera/tion' intera/tion 0it, t,e #tore managerD Re4uirement# C /u#tomer #er-i/e2 In /on/lu#ion' 1a#e. on t,e o1#er-ation# an. ,ig,lig,t# in t,e a1o-e #e/tion#' it /an 1e /on/lu.e. t,at in or.er to retain it# 1u#ine## -ia1ility an. im+ro-e /u#tomer #er-i/e' t,e /offee #,o+ mu#t a.o+t an em+loyee"oriente. management a++roa/,2 T,i# 0ill ,el+ t,e 1u#ine## in retaining it# /u#tomer# an. +rofita1ility t,roug, #ati#fie. an. moti-ate. 0orkfor/e2

STAFFING ORGANIZATIONS Referen/e# Be/,et' T2 P2 6())@82 trategic Staffing: A Comprehensive System for Effective Workforce Planning . A%A9O%2 9ountouri#' N2 6()):82 The Changing Law of the Employment Relationship . A#,gate2 =arol. ?oontz' =2 <2 6()1(82 Essentials f !anagement. Tata %/Gra0"=ill *.u/ation2 =eneman III' =2 B2"%2 6()1182 Staffing rgani"ations #th E$ition. %i..leton' <I: %/ Gra02

International 7a1or Organization2 6()11 ' Bune 1:82 Employment Relationship2 Retrie-e. %ay )!' ()1 ' from International 7a1or Organization: 0002ilo2org <rig,t>#' R2 N2 6()):82 %&man Reso&rce !anagement. %/Gra0"=ill2